2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - RO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 29 41 4 14 11 0 0 70 25 114
2017 RO-03 33 40 4 14 9 0 0 73 23 78
2017 RO-04 24 33 5 14 24 0 0 57 38 21
2017 RO-05 19 57 0 15 9 0 0 75 25 11
2014 RO 11 39 11 27 11 0 0 51 39 124
2014 RO-03 15 36 10 28 12 0 0 50 40 70
2014 RO-04 0 41 6 34 19 0 0 41 53 32
2014 RO-05 17 54 17 11 0 0 0 71 11 18
2011 RO 18 43 3 23 13 0 0 61 36 180
2011 RO-03 18 36 3 28 15 0 0 54 43 107
2011 RO-04 12 43 5 24 17 0 0 55 40 42
2011 RO-05 32 64 0 4 0 0 0 96 4 25
2008 RO 19 49 6 17 9 0 0 68 26 149
2008 RO-03 15 54 6 17 9 0 0 69 26 89
2008 RO-04 15 44 3 24 15 0 0 59 38 34
2008 RO-05 45 45 5 5 0 0 0 90 5 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 67 19 5 6 1 0 2 87 7 114
2017 RO-03 65 21 6 5 1 0 1 87 7 78
2017 RO-04 62 14 5 14 0 0 5 80 15 21
2017 RO-05 91 9 0 0 0 0 0 100 0 11
2014 RO 43 29 9 9 3 4 2 77 13 124
2014 RO-03 40 29 12 10 3 5 1 74 14 70
2014 RO-04 46 32 3 9 6 3 0 80 16 32
2014 RO-05 43 34 6 6 0 0 11 87 6 18
2011 RO 56 29 6 5 2 0 2 86 7 180
2011 RO-03 59 24 7 6 2 0 3 86 8 107
2011 RO-04 48 38 2 5 5 0 2 88 10 42
2011 RO-05 60 24 12 4 0 0 0 84 4 25
2008 RO 65 21 5 2 7 0 1 86 9 149
2008 RO-03 69 16 3 2 9 0 1 85 11 89
2008 RO-04 62 26 3 3 6 0 0 88 9 34
2008 RO-05 65 20 15 0 0 0 0 85 0 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 72 16 4 4 4 0 1 89 7 114
2017 RO-03 69 18 5 1 5 0 1 88 7 78
2017 RO-04 81 10 0 10 0 0 0 90 10 21
2017 RO-05 75 15 0 9 0 0 0 91 9 11
2014 RO 50 22 13 6 6 0 3 75 12 124
2014 RO-03 46 25 13 6 9 0 1 72 15 70
2014 RO-04 59 16 16 3 3 0 3 77 7 32
2014 RO-05 54 23 6 6 0 0 11 87 6 18
2011 RO 56 21 8 6 4 0 5 81 11 180
2011 RO-03 51 20 11 5 7 0 6 75 13 107
2011 RO-04 60 24 2 7 0 0 7 90 8 42
2011 RO-05 68 20 4 8 0 0 0 88 8 25
2008 RO 70 12 7 4 5 0 1 84 9 149
2008 RO-03 73 9 9 2 6 0 1 83 8 89
2008 RO-04 76 9 6 6 0 0 3 88 6 34
2008 RO-05 60 25 5 5 5 0 0 85 10 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 34 35 5 13 12 0 0 69 25 114
2017 RO-03 37 36 4 10 13 0 0 73 23 78
2017 RO-04 10 33 14 24 19 0 0 43 43 21
2017 RO-05 57 38 0 6 0 0 0 94 6 11
2014 RO 17 42 8 22 11 0 0 59 33 123
2014 RO-03 12 36 12 25 15 0 0 48 40 70
2014 RO-04 25 37 0 28 9 0 0 62 38 32
2014 RO-05 24 73 0 3 0 0 0 97 3 17
2011 RO 26 28 12 15 19 0 0 54 34 180
2011 RO-03 21 23 15 20 21 0 0 44 41 107
2011 RO-04 24 36 10 12 19 0 0 60 31 42
2011 RO-05 52 28 4 4 12 0 0 80 16 25

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 20 37 13 18 12 0 0 57 30 113
2017 RO-03 22 39 9 17 13 0 0 61 30 77
2017 RO-04 19 14 24 24 19 0 0 33 43 21
2017 RO-05 9 66 15 9 0 0 0 75 9 11
2014 RO 7 43 13 19 17 0 0 50 37 124
2014 RO-03 9 33 13 22 23 0 0 42 45 70
2014 RO-04 6 51 9 18 16 0 0 57 34 32
2014 RO-05 0 71 17 11 0 0 0 71 11 18
2011 RO 19 36 11 22 12 1 0 55 34 180
2011 RO-03 17 35 11 21 15 1 0 52 37 107
2011 RO-04 14 29 14 33 10 0 0 43 43 42
2011 RO-05 32 52 8 4 4 0 0 84 8 25
2008 RO 17 37 12 15 19 0 0 54 34 149
2008 RO-03 15 37 8 15 26 0 0 52 40 89
2008 RO-04 9 29 21 26 15 0 0 38 41 34
2008 RO-05 45 50 5 0 0 0 0 95 0 20

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 37 39 14 6 4 0 0 76 10 114
2017 RO-03 40 39 15 4 3 0 0 78 6 78
2017 RO-04 24 38 14 14 10 0 0 62 24 21
2017 RO-05 38 53 0 9 0 0 0 91 9 11
2014 RO 35 35 18 9 2 0 0 70 11 124
2014 RO-03 32 33 21 12 3 0 0 64 15 70
2014 RO-04 41 32 15 9 3 0 0 73 13 32
2014 RO-05 40 49 11 0 0 0 0 89 0 18
2011 RO 43 40 10 3 3 0 1 84 6 180
2011 RO-03 48 36 8 3 4 0 1 85 7 107
2011 RO-04 31 45 14 5 5 0 0 76 10 42
2011 RO-05 44 52 4 0 0 0 0 96 0 25
2008 RO 33 43 9 9 5 0 0 76 15 149
2008 RO-03 33 37 11 15 4 0 0 70 19 89
2008 RO-04 35 53 3 0 9 0 0 88 9 34
2008 RO-05 30 50 15 5 0 0 0 80 5 20

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 47 36 9 6 2 0 0 83 8 114
2017 RO-03 49 39 8 4 1 0 0 87 5 78
2017 RO-04 38 29 14 19 0 0 0 67 19 21
2017 RO-05 53 38 0 0 9 0 0 91 9 11
2014 RO 41 34 15 7 2 1 0 76 9 124
2014 RO-03 39 33 17 8 3 0 0 73 11 70
2014 RO-04 44 35 8 9 3 0 0 79 13 32
2014 RO-05 43 40 11 0 0 6 0 88 0 18
2011 RO 48 36 9 4 3 0 0 84 7 180
2011 RO-03 50 32 12 3 4 0 0 81 7 107
2011 RO-04 50 33 7 7 2 0 0 83 10 42
2011 RO-05 40 52 4 4 0 0 0 92 4 25
2008 RO 39 44 9 6 3 0 0 83 9 149
2008 RO-03 39 39 13 7 1 0 0 79 8 89
2008 RO-04 41 47 0 6 6 0 0 88 12 34
2008 RO-05 35 55 5 5 0 0 0 90 5 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 33 32 12 13 9 0 0 66 22 114
2017 RO-03 32 30 14 15 9 0 0 61 24 78
2017 RO-04 29 38 10 10 14 0 0 67 24 21
2017 RO-05 47 34 9 9 0 0 0 81 9 11
2014 RO 25 37 12 15 11 0 0 62 26 124
2014 RO-03 13 33 17 20 16 0 0 46 36 70
2014 RO-04 28 46 3 13 9 0 0 75 22 32
2014 RO-05 54 40 6 0 0 0 0 94 0 18

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 24 24 19 13 20 0 0 47 33 114
2017 RO-03 20 21 19 17 23 0 0 41 40 78
2017 RO-04 19 29 24 10 19 0 0 48 29 21
2017 RO-05 47 28 15 0 9 0 0 75 9 11
2014 RO 16 27 20 14 23 0 1 43 37 124
2014 RO-03 13 22 17 16 30 0 1 35 47 70
2014 RO-04 16 35 16 15 19 0 0 51 34 32
2014 RO-05 17 43 29 6 6 0 0 60 11 18
2011 RO 19 31 17 18 16 0 0 49 34 180
2011 RO-03 18 27 17 18 21 0 0 45 38 107
2011 RO-04 17 31 17 21 14 0 0 48 36 42
2011 RO-05 28 48 12 12 0 0 0 76 12 25

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 53 30 2 9 7 0 0 82 16 114
2017 RO-03 49 36 1 8 6 0 0 85 14 78
2017 RO-04 57 19 0 14 10 0 0 76 24 21
2017 RO-05 85 6 0 9 0 0 0 91 9 11
2014 RO 61 17 7 9 6 0 1 78 15 124
2014 RO-03 65 17 7 6 4 0 1 82 10 70
2014 RO-04 70 9 0 6 15 0 0 79 21 32
2014 RO-05 43 23 6 29 0 0 0 66 29 18
2011 RO 59 16 4 9 11 0 1 75 20 180
2011 RO-03 73 11 2 8 6 0 0 84 14 107
2011 RO-04 43 24 5 5 24 0 0 67 29 42
2011 RO-05 40 20 8 20 8 0 4 63 29 25
2008 RO 56 23 2 8 11 0 0 79 19 149
2008 RO-03 66 19 2 7 6 0 0 85 12 89
2008 RO-04 47 26 0 6 21 0 0 74 26 34
2008 RO-05 40 30 5 15 10 0 0 70 25 20

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 28 48 11 10 3 0 0 76 12 114
2017 RO-03 33 43 12 9 3 0 0 77 12 78
2017 RO-04 14 57 10 14 5 0 0 71 19 21
2017 RO-05 19 62 9 9 0 0 0 81 9 11
2014 RO 23 50 12 5 10 0 0 72 15 124
2014 RO-03 23 42 16 9 10 0 0 65 19 70
2014 RO-04 28 54 3 0 15 0 0 82 15 32
2014 RO-05 17 66 11 0 6 0 0 83 6 18
2011 RO 38 43 8 6 5 0 0 81 11 180
2011 RO-03 39 44 6 7 5 0 0 83 11 107
2011 RO-04 38 36 12 5 10 0 0 74 14 42
2011 RO-05 36 56 4 4 0 0 0 92 4 25
2008 RO 33 47 10 5 4 0 0 80 10 146
2008 RO-03 32 50 10 5 3 0 0 82 8 88
2008 RO-04 44 38 6 6 6 0 0 81 13 32
2008 RO-05 20 55 20 5 0 0 0 75 5 20

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 13 21 27 18 20 0 0 35 38 113
2017 RO-03 16 22 23 20 20 0 0 38 39 77
2017 RO-04 10 10 24 24 33 0 0 19 57 21
2017 RO-05 9 38 43 0 9 0 0 47 9 11
2014 RO 11 25 13 20 29 0 0 37 50 124
2014 RO-03 4 18 18 22 38 0 0 23 59 70
2014 RO-04 16 35 3 22 24 0 0 51 46 32
2014 RO-05 29 37 6 17 11 0 0 66 29 18
2011 RO 11 29 17 17 27 0 0 39 44 180
2011 RO-03 10 25 14 17 34 0 0 36 50 107
2011 RO-04 12 29 14 17 29 0 0 40 45 42
2011 RO-05 12 44 32 12 0 0 0 56 12 25

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 26 40 13 14 6 0 0 67 20 114
2017 RO-03 28 42 10 14 5 0 0 70 19 78
2017 RO-04 33 14 24 14 14 0 0 48 29 21
2017 RO-05 9 62 9 19 0 0 0 72 19 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 33 46 13 4 4 0 0 80 7 114
2017 RO-03 39 40 14 4 4 0 0 78 8 78
2017 RO-04 29 48 14 5 5 0 0 76 10 21
2017 RO-05 19 81 0 0 0 0 0 100 0 11
2014 RO 27 33 17 13 8 2 1 61 22 124
2014 RO-03 22 28 22 17 9 1 1 51 27 70
2014 RO-04 32 38 6 13 8 3 0 72 22 32
2014 RO-05 43 34 17 0 6 0 0 77 6 18
2011 RO 28 43 13 7 8 0 0 72 15 180
2011 RO-03 28 38 18 6 10 0 0 66 16 107
2011 RO-04 31 45 7 12 5 0 0 76 17 42
2011 RO-05 28 56 8 4 4 0 0 84 8 25
2008 RO 34 42 15 5 3 1 0 77 8 149
2008 RO-03 29 44 15 7 4 1 0 74 11 89
2008 RO-04 41 38 18 0 3 0 0 79 3 34
2008 RO-05 45 40 15 0 0 0 0 85 0 20

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 12 36 20 19 12 0 0 48 32 114
2017 RO-03 15 31 18 22 14 0 0 46 36 78
2017 RO-04 5 38 29 14 14 0 0 43 29 21
2017 RO-05 9 62 19 9 0 0 0 72 9 11

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 55 34 9 1 2 0 0 88 3 112
2017 RO-03 55 33 8 1 3 0 0 88 4 76
2017 RO-04 57 24 19 0 0 0 0 81 0 21
2017 RO-05 47 53 0 0 0 0 0 100 0 11
2014 RO 48 30 14 5 2 0 0 78 7 124
2014 RO-03 44 30 17 4 4 0 0 74 9 70
2014 RO-04 57 22 12 9 0 0 0 79 9 32
2014 RO-05 49 46 6 0 0 0 0 94 0 18
2011 RO 59 33 5 3 0 0 0 92 3 180
2011 RO-03 57 32 7 5 0 0 0 89 5 107
2011 RO-04 67 26 5 2 0 0 0 93 2 42
2011 RO-05 56 44 0 0 0 0 0 100 0 25

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 18 29 15 20 18 0 1 47 38 113
2017 RO-03 14 28 16 20 21 0 1 43 41 77
2017 RO-04 24 24 10 24 19 0 0 48 43 21
2017 RO-05 28 43 19 9 0 0 0 72 9 11
2014 RO 11 27 9 20 33 0 0 38 53 124
2014 RO-03 7 19 11 23 41 0 0 26 63 70
2014 RO-04 6 32 6 22 34 0 0 38 56 32
2014 RO-05 29 54 0 6 11 0 0 83 17 18
2011 RO 16 27 12 18 27 0 1 43 45 180
2011 RO-03 12 18 14 21 35 0 1 30 56 107
2011 RO-04 14 38 12 14 21 0 0 52 36 42
2011 RO-05 32 48 4 12 4 0 0 80 16 25

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 20 26 23 18 12 0 1 47 31 113
2017 RO-03 14 27 22 20 16 0 1 42 36 77
2017 RO-04 33 19 24 14 10 0 0 52 24 21
2017 RO-05 38 38 6 19 0 0 0 75 19 11
2014 RO 18 25 15 18 25 0 0 42 43 124
2014 RO-03 9 20 19 18 33 0 0 29 52 70
2014 RO-04 16 28 13 22 21 0 0 44 43 32
2014 RO-05 43 40 0 11 6 0 0 83 17 18

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 24 32 21 12 10 0 1 56 22 113
2017 RO-03 25 26 26 12 10 0 1 51 22 77
2017 RO-04 14 48 10 14 14 0 0 62 29 21
2017 RO-05 38 38 9 15 0 0 0 75 15 11
2014 RO 14 33 23 13 17 0 0 47 30 124
2014 RO-03 12 33 21 15 19 0 0 45 34 70
2014 RO-04 16 28 19 13 24 0 0 44 37 32
2014 RO-05 20 40 34 6 0 0 0 60 6 18
2011 RO 23 33 16 15 12 0 1 56 27 180
2011 RO-03 21 31 18 18 12 0 1 52 30 107
2011 RO-04 14 36 14 17 19 0 0 50 36 42
2011 RO-05 48 36 16 0 0 0 0 84 0 25

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 41 33 15 5 5 0 0 74 11 113
2017 RO-03 44 27 17 7 5 0 0 71 12 77
2017 RO-04 29 48 10 5 10 0 0 76 14 21
2017 RO-05 38 53 9 0 0 0 0 91 0 11
2014 RO 31 40 13 10 5 1 0 72 15 124
2014 RO-03 22 44 15 12 6 1 0 67 18 70
2014 RO-04 51 28 6 9 5 0 0 79 15 32
2014 RO-05 34 43 17 6 0 0 0 77 6 18
2011 RO 41 47 6 7 0 0 0 88 7 180
2011 RO-03 45 42 6 7 0 0 0 87 7 107
2011 RO-04 31 52 7 10 0 0 0 83 10 42
2011 RO-05 36 60 4 0 0 0 0 96 0 25
2008 RO 40 42 6 7 5 0 0 81 13 149
2008 RO-03 43 38 7 8 4 0 0 81 12 89
2008 RO-04 38 41 3 9 9 0 0 79 18 34
2008 RO-05 30 55 10 5 0 0 0 85 5 20

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 54 22 7 4 2 0 11 85 7 114
2017 RO-03 63 19 5 0 0 0 13 94 0 78
2017 RO-04 38 29 10 10 5 0 10 74 16 21
2017 RO-05 28 19 15 28 0 0 9 52 31 11
2014 RO 41 27 15 1 1 1 14 80 2 124
2014 RO-03 55 16 7 0 0 1 20 91 0 70
2014 RO-04 37 28 25 0 3 0 6 70 3 32
2014 RO-05 6 57 26 6 0 0 6 67 6 18
2011 RO 49 29 6 3 4 0 8 85 8 180
2011 RO-03 61 19 5 1 3 0 12 90 4 107
2011 RO-04 26 52 5 7 7 0 2 80 15 42
2011 RO-05 40 36 12 4 4 0 4 79 8 25
2008 RO 46 30 10 3 1 0 10 84 4 149
2008 RO-03 57 24 4 1 0 0 13 94 1 89
2008 RO-04 44 21 15 9 3 0 9 71 13 34
2008 RO-05 5 75 15 0 5 0 0 80 5 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 15 11 27 23 17 2 6 43 28 114
2017 RO-03 14 9 26 26 18 3 5 47 25 78
2017 RO-04 24 5 24 19 19 0 10 42 32 21
2017 RO-05 0 38 28 15 9 0 9 27 42 11
2014 RO 11 31 30 19 7 1 2 26 43 124
2014 RO-03 4 25 33 24 10 1 3 36 30 70
2014 RO-04 25 30 25 16 3 0 0 19 56 32
2014 RO-05 0 60 29 11 0 0 0 11 60 18
2011 RO 15 24 25 20 9 0 7 31 42 179
2011 RO-03 13 17 27 21 13 0 9 37 33 107
2011 RO-04 17 34 17 22 5 0 5 28 54 41
2011 RO-05 12 40 28 16 4 0 0 20 52 25
2008 RO 8 21 32 21 13 0 4 36 31 149
2008 RO-03 4 20 30 22 16 0 7 41 27 89
2008 RO-04 15 18 32 24 12 0 0 35 32 34
2008 RO-05 15 25 35 15 10 0 0 25 40 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 17 24 28 12 15 3 2 28 42 114
2017 RO-03 18 21 24 14 20 1 1 35 40 78
2017 RO-04 24 19 33 10 5 5 5 16 47 21
2017 RO-05 0 38 43 9 0 9 0 10 42 11
2014 RO 26 36 24 9 2 2 1 11 64 124
2014 RO-03 26 28 28 9 4 3 1 14 56 70
2014 RO-04 40 38 16 6 0 0 0 6 78 32
2014 RO-05 3 68 17 11 0 0 0 11 71 18
2011 RO 16 23 32 14 9 2 3 25 42 180
2011 RO-03 18 21 27 16 10 4 4 28 42 107
2011 RO-04 19 24 33 14 7 0 2 22 44 42
2011 RO-05 4 28 44 12 12 0 0 24 32 25
2008 RO 17 17 30 22 11 0 2 34 35 149
2008 RO-03 19 17 28 20 13 0 2 34 37 89
2008 RO-04 21 15 35 21 6 0 3 27 36 34
2008 RO-05 0 20 40 25 15 0 0 40 20 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 6 11 28 18 15 2 20 42 23 114
2017 RO-03 8 6 27 15 20 1 22 47 18 78
2017 RO-04 5 19 19 24 5 5 24 40 33 21
2017 RO-05 0 28 43 19 0 0 9 21 31 11
2014 RO 26 26 21 14 6 1 7 21 56 124
2014 RO-03 19 30 18 14 7 1 10 24 56 70
2014 RO-04 30 22 22 16 6 0 3 23 54 32
2014 RO-05 43 17 23 11 0 0 6 12 64 18
2011 RO 15 17 21 18 12 4 12 36 39 179
2011 RO-03 13 10 17 21 15 6 18 47 31 106
2011 RO-04 14 31 21 17 10 0 7 28 49 42
2011 RO-05 16 24 40 12 8 0 0 20 40 25
2008 RO 12 15 30 16 11 5 10 32 33 149
2008 RO-03 13 11 24 18 11 7 16 38 32 89
2008 RO-04 15 12 38 15 12 6 3 29 29 34
2008 RO-05 5 25 45 15 10 0 0 25 30 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 4 5 18 21 25 3 24 63 13 114
2017 RO-03 5 3 13 19 31 1 28 71 11 78
2017 RO-04 5 10 14 24 19 5 24 60 20 21
2017 RO-05 0 19 38 25 9 9 0 38 21 11
2014 RO 10 10 26 26 12 2 14 44 24 123
2014 RO-03 10 9 15 26 17 4 19 57 25 70
2014 RO-04 15 7 33 29 7 0 10 40 24 31
2014 RO-05 3 23 46 23 0 0 6 24 27 18
2011 RO 5 12 20 28 13 3 19 53 22 179
2011 RO-03 4 6 15 25 17 5 28 63 14 106
2011 RO-04 10 10 19 38 14 0 10 58 21 42
2011 RO-05 4 44 28 24 0 0 0 24 48 25
2008 RO 3 11 21 29 16 1 19 56 17 149
2008 RO-03 2 4 12 29 22 0 29 73 10 89
2008 RO-04 3 18 29 32 6 3 9 43 23 34
2008 RO-05 5 25 40 20 10 0 0 30 30 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 28 18 20 16 11 2 5 30 49 113
2017 RO-03 26 13 21 19 14 1 6 36 42 78
2017 RO-04 45 20 15 10 5 0 5 16 68 20
2017 RO-05 0 47 25 9 9 9 0 21 52 11
2014 RO 32 28 20 15 4 1 1 19 61 124
2014 RO-03 29 23 22 16 7 1 1 24 54 70
2014 RO-04 43 28 13 16 0 0 0 16 72 32
2014 RO-05 26 40 23 11 0 0 0 11 66 18
2011 RO 27 18 25 16 8 2 6 25 48 180
2011 RO-03 25 16 19 18 11 2 9 33 46 107
2011 RO-04 38 24 26 7 2 2 0 10 63 42
2011 RO-05 12 20 48 16 4 0 0 20 32 25
2008 RO 18 23 30 16 11 1 2 27 42 148
2008 RO-03 19 22 27 16 11 1 3 29 43 88
2008 RO-04 21 26 26 18 9 0 0 26 47 34
2008 RO-05 10 15 50 10 15 0 0 25 25 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 19 23 27 13 11 3 4 26 45 114
2017 RO-03 19 22 26 14 13 3 4 29 44 78
2017 RO-04 19 24 29 10 10 0 10 21 47 21
2017 RO-05 19 28 15 19 9 9 0 31 52 11
2014 RO 11 16 32 23 13 2 2 38 29 124
2014 RO-03 13 13 29 22 16 4 3 41 28 70
2014 RO-04 8 19 32 25 16 0 0 41 27 32
2014 RO-05 9 23 40 23 0 0 6 24 33 18
2011 RO 6 13 24 24 24 1 8 53 21 180
2011 RO-03 6 11 19 25 28 1 10 60 19 107
2011 RO-04 10 12 38 19 19 0 2 39 22 42
2011 RO-05 0 20 24 32 20 0 4 54 21 25
2008 RO 10 17 23 26 16 2 5 45 30 149
2008 RO-03 8 15 22 26 20 2 7 51 25 89
2008 RO-04 21 15 24 24 12 0 6 38 38 34
2008 RO-05 0 40 20 30 10 0 0 40 40 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 14 18 26 20 6 3 13 31 37 114
2017 RO-03 13 13 27 23 7 3 14 37 31 78
2017 RO-04 14 24 24 14 5 5 14 24 47 21
2017 RO-05 15 47 9 19 0 0 9 21 69 11
2014 RO 17 27 31 10 6 2 7 17 49 124
2014 RO-03 16 22 28 12 9 4 9 24 43 70
2014 RO-04 24 35 22 13 3 0 3 16 61 32
2014 RO-05 14 34 46 0 0 0 6 0 52 18
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 54 14 15 1 4 1 12 78 5 114
2017 RO-03 52 14 15 0 4 1 13 78 4 78
2017 RO-04 52 10 14 0 5 0 19 76 6 21
2017 RO-05 66 15 9 9 0 0 0 81 9 11
2014 RO 52 11 13 2 7 2 15 75 10 124
2014 RO-03 41 12 12 1 12 3 19 68 17 70
2014 RO-04 68 6 13 3 0 0 9 83 3 32
2014 RO-05 60 17 11 0 0 0 11 87 0 18
2011 RO 55 13 9 4 6 1 12 78 12 180
2011 RO-03 51 14 7 5 8 1 14 77 15 107
2011 RO-04 60 12 14 2 2 0 10 79 5 42
2011 RO-05 60 12 12 4 4 0 8 78 9 25
2008 RO 65 8 6 5 5 1 10 82 11 149
2008 RO-03 67 7 6 6 4 1 9 83 11 89
2008 RO-04 65 6 3 6 9 0 12 80 17 34
2008 RO-05 65 10 10 5 0 0 10 83 6 20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 10 21 22 26 19 3 0 32 45 114
2017 RO-03 10 16 23 28 19 3 0 27 49 78
2017 RO-04 5 24 19 24 29 0 0 29 52 21
2017 RO-05 25 28 19 19 0 9 0 58 21 11
2014 RO 10 32 19 17 19 2 1 43 37 124
2014 RO-03 7 20 25 21 20 4 1 29 44 70
2014 RO-04 9 40 6 16 28 0 0 49 44 32
2014 RO-05 23 54 17 6 0 0 0 77 6 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 23 35 12 16 13 1 0 58 29 114
2017 RO-03 23 27 13 19 17 1 0 51 36 78
2017 RO-04 19 43 14 14 10 0 0 62 24 21
2017 RO-05 34 57 9 0 0 0 0 91 0 11
2014 RO 23 27 17 18 12 1 1 51 31 124
2014 RO-03 16 23 18 22 17 1 1 40 41 70
2014 RO-04 22 38 15 16 9 0 0 60 25 32
2014 RO-05 46 26 17 11 0 0 0 71 11 18

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 15 38 17 18 11 2 0 54 29 114
2017 RO-03 19 33 18 15 12 3 0 54 28 78
2017 RO-04 5 38 14 29 14 0 0 43 43 21
2017 RO-05 9 66 15 9 0 0 0 75 9 11
2014 RO 9 35 13 29 12 2 0 45 42 124
2014 RO-03 10 29 17 29 12 3 0 40 42 70
2014 RO-04 6 35 0 38 21 0 0 41 59 32
2014 RO-05 11 49 17 23 0 0 0 60 23 18
2011 RO 17 36 13 21 11 1 0 54 33 180
2011 RO-03 18 36 15 19 11 2 0 54 30 107
2011 RO-04 5 36 14 29 17 0 0 40 45 42
2011 RO-05 32 40 8 16 4 0 0 72 20 25
2008 RO 10 38 12 29 11 0 0 48 40 149
2008 RO-03 10 36 9 36 9 0 0 46 45 89
2008 RO-04 6 41 15 12 26 0 0 47 38 34
2008 RO-05 15 40 10 35 0 0 0 55 35 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 17 27 15 21 13 7 0 47 37 113
2017 RO-03 20 26 16 18 13 8 0 49 34 77
2017 RO-04 0 19 19 33 19 10 0 21 58 21
2017 RO-05 38 28 6 19 9 0 0 66 28 11
2014 RO 11 27 20 17 18 7 0 41 37 124
2014 RO-03 9 24 20 17 20 10 0 36 41 70
2014 RO-04 6 25 19 22 21 6 0 34 46 32
2014 RO-05 23 40 20 11 6 0 0 63 17 18
2011 RO 22 24 17 17 14 6 0 49 32 180
2011 RO-03 21 21 20 13 19 7 0 45 34 107
2011 RO-04 10 29 19 29 10 5 0 40 40 42
2011 RO-05 40 36 8 12 0 4 0 79 13 25
2008 RO 17 30 15 14 15 8 1 51 32 149
2008 RO-03 12 25 15 16 20 11 1 42 41 89
2008 RO-04 15 38 15 15 12 6 0 56 28 34
2008 RO-05 35 40 15 10 0 0 0 75 10 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 5 16 16 25 30 7 1 23 60 114
2017 RO-03 8 10 15 24 33 8 1 20 63 78
2017 RO-04 0 29 10 33 29 0 0 29 62 21
2017 RO-05 0 28 25 9 19 19 0 35 35 11
2014 RO 5 13 23 24 33 2 0 18 58 124
2014 RO-03 4 6 24 22 39 4 0 11 64 70
2014 RO-04 0 22 13 28 37 0 0 22 65 32
2014 RO-05 11 17 34 26 11 0 0 29 37 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 19 44 14 14 9 1 0 63 23 114
2017 RO-03 21 38 14 17 9 1 0 60 26 78
2017 RO-04 10 52 10 14 14 0 0 62 29 21
2017 RO-05 28 53 19 0 0 0 0 81 0 11
2014 RO 16 42 17 18 5 1 0 59 23 124
2014 RO-03 17 30 20 24 7 1 0 48 32 70
2014 RO-04 6 59 13 19 3 0 0 65 22 32
2014 RO-05 29 54 17 0 0 0 0 83 0 18
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 21 29 20 20 9 1 0 51 29 113
2017 RO-03 22 31 17 21 9 0 0 53 30 77
2017 RO-04 19 24 29 19 10 0 0 43 29 21
2017 RO-05 25 28 28 0 9 9 0 58 10 11
2014 RO 20 27 18 21 13 1 0 48 35 124
2014 RO-03 15 22 18 23 20 1 0 38 44 70
2014 RO-04 18 32 19 25 6 0 0 49 32 32
2014 RO-05 34 49 11 6 0 0 0 83 6 18
2011 RO 23 30 13 15 17 1 1 54 33 180
2011 RO-03 20 27 14 15 21 1 2 48 38 107
2011 RO-04 17 29 14 21 19 0 0 45 40 42
2011 RO-05 44 40 8 8 0 0 0 84 8 25
2008 RO 26 30 11 17 17 0 0 55 34 149
2008 RO-03 24 28 11 17 20 0 0 52 37 89
2008 RO-04 32 24 6 21 18 0 0 56 38 34
2008 RO-05 25 45 15 10 5 0 0 70 15 20

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 23 26 23 16 9 3 0 51 25 114
2017 RO-03 23 25 23 15 9 4 0 51 25 78
2017 RO-04 24 29 24 14 10 0 0 52 24 21
2017 RO-05 34 38 9 9 9 0 0 72 19 11
2014 RO 28 29 23 6 10 2 2 59 17 124
2014 RO-03 25 22 26 9 12 3 3 51 22 70
2014 RO-04 27 32 22 3 13 3 0 61 16 32
2014 RO-05 40 46 11 3 0 0 0 86 3 18
2011 RO 27 27 16 10 17 2 2 56 28 180
2011 RO-03 25 23 17 9 20 3 3 51 31 107
2011 RO-04 17 33 12 17 21 0 0 50 38 42
2011 RO-05 48 28 16 4 4 0 0 76 8 25
2008 RO 30 28 11 15 15 2 0 58 30 149
2008 RO-03 31 26 9 16 17 1 0 58 33 89
2008 RO-04 32 21 3 24 21 0 0 53 44 34
2008 RO-05 15 55 25 0 0 5 0 74 0 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 25 31 17 17 9 1 0 57 26 114
2017 RO-03 27 30 18 15 9 1 0 57 25 78
2017 RO-04 19 33 10 24 14 0 0 52 38 21
2017 RO-05 34 28 28 9 0 0 0 62 9 11
2014 RO 26 34 12 16 11 1 0 60 27 124
2014 RO-03 28 24 15 19 13 1 0 53 32 70
2014 RO-04 18 38 9 19 16 0 0 56 35 32
2014 RO-05 34 54 11 0 0 0 0 89 0 18
2011 RO 24 30 13 13 19 1 1 54 33 180
2011 RO-03 21 25 19 14 20 1 1 47 34 107
2011 RO-04 14 40 5 12 29 0 0 55 40 42
2011 RO-05 56 28 4 4 8 0 0 84 12 25
2008 RO 27 34 10 12 17 1 0 61 29 149
2008 RO-03 26 33 10 15 17 0 0 58 31 89
2008 RO-04 29 29 6 12 24 0 0 59 35 34
2008 RO-05 25 55 10 5 5 0 0 80 10 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 68 15 8 3 3 1 3 86 5 114
2017 RO-03 69 13 10 4 1 1 1 84 5 78
2017 RO-04 67 19 5 0 5 0 5 90 5 21
2017 RO-05 72 19 0 0 9 0 0 91 9 11
2014 RO 62 7 9 5 3 2 12 80 10 124
2014 RO-03 56 7 6 7 6 3 15 76 16 70
2014 RO-04 68 6 13 3 0 0 9 83 3 32
2014 RO-05 71 6 11 0 0 0 11 87 0 18
2011 RO 59 12 9 4 3 1 11 81 9 180
2011 RO-03 56 11 9 5 5 1 13 78 11 107
2011 RO-04 57 14 12 5 2 0 10 79 8 42
2011 RO-05 72 8 8 4 0 0 8 87 4 25
2008 RO 74 7 4 3 3 0 8 88 7 149
2008 RO-03 72 7 6 3 3 0 9 86 7 89
2008 RO-04 76 6 0 3 6 0 9 90 10 34
2008 RO-05 80 5 5 5 0 0 5 89 5 20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 14 15 12 5 11 4 39 50 29 114
2017 RO-03 10 10 14 5 10 3 47 41 31 78
2017 RO-04 10 24 5 10 19 5 29 50 43 21
2017 RO-05 43 9 19 0 9 9 9 65 12 11
2014 RO 23 18 14 2 9 2 32 62 17 124
2014 RO-03 17 6 13 4 12 3 46 44 30 70
2014 RO-04 24 35 9 0 9 0 22 76 12 32
2014 RO-05 43 40 11 0 0 6 0 88 0 18
2011 RO 17 20 11 6 19 2 24 51 34 179
2011 RO-03 12 18 13 8 21 3 25 42 39 106
2011 RO-04 12 19 7 5 29 0 29 43 47 42
2011 RO-05 44 28 8 4 0 4 12 86 5 25

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 25 35 19 9 11 1 1 61 20 113
2017 RO-03 25 32 17 13 10 1 1 59 24 77
2017 RO-04 24 38 24 0 14 0 0 62 14 21
2017 RO-05 34 38 19 0 9 0 0 72 9 11

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 26 25 24 8 11 4 2 55 20 114
2017 RO-03 23 25 28 5 13 4 1 51 19 78
2017 RO-04 24 33 14 19 5 0 5 60 25 21
2017 RO-05 47 9 15 9 9 9 0 62 21 11

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 25 28 18 16 12 1 0 54 28 114
2017 RO-03 24 28 17 16 13 1 0 53 30 78
2017 RO-04 24 24 24 14 14 0 0 48 29 21
2017 RO-05 43 28 9 9 9 0 0 72 19 11
2014 RO 27 31 20 7 14 2 0 59 21 124
2014 RO-03 18 28 23 7 20 3 0 48 28 70
2014 RO-04 27 35 19 9 9 0 0 62 19 32
2014 RO-05 57 32 11 0 0 0 0 89 0 18
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 14 27 19 30 10 0 0 41 41 30
2017 RO-04 18 18 24 24 18 0 0 35 41 17
2014 RO 16 47 8 11 18 0 0 63 29 38
2014 RO-04 4 47 8 13 28 0 0 51 41 24
2014 RO-05 38 52 10 0 0 0 0 90 0 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 13 17 25 19 16 10 1 33 38 114
2017 RO-03 12 14 23 19 18 13 1 30 43 78
2017 RO-04 14 19 24 19 19 5 0 35 40 21
2017 RO-05 28 19 43 9 0 0 0 47 9 11
2014 RO 12 22 17 19 20 9 1 38 43 124
2014 RO-03 7 19 15 19 29 10 0 30 53 70
2014 RO-04 9 19 19 24 16 9 3 33 46 32
2014 RO-05 40 29 14 11 0 6 0 73 12 18
2011 RO 9 26 21 12 25 5 1 38 39 179
2011 RO-03 7 20 21 11 31 8 1 30 46 107
2011 RO-04 14 26 19 14 26 0 0 40 40 42
2011 RO-05 13 54 21 13 0 0 0 67 13 24

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 13 13 21 27 21 4 0 28 50 114
2017 RO-03 13 12 22 22 26 6 0 26 51 78
2017 RO-04 10 10 29 33 19 0 0 19 52 21
2017 RO-05 28 19 9 43 0 0 0 47 43 11
2014 RO 7 13 17 20 39 2 1 20 62 124
2014 RO-03 1 7 20 19 49 3 0 9 70 70
2014 RO-04 6 16 16 19 37 3 3 24 60 32
2014 RO-05 23 23 11 29 14 0 0 46 43 18
2011 RO 9 29 19 16 25 1 1 38 42 177
2011 RO-03 10 25 20 16 29 1 0 35 45 105
2011 RO-04 7 24 21 14 33 0 0 31 48 42
2011 RO-05 13 54 17 17 0 0 0 67 17 24
2008 RO 15 23 17 17 28 0 0 38 45 149
2008 RO-03 10 17 18 21 34 0 0 27 55 89
2008 RO-04 26 29 6 15 24 0 0 56 38 34
2008 RO-05 20 45 20 5 10 0 0 65 15 20

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 9 12 23 23 25 9 0 22 52 113
2017 RO-03 9 6 23 19 30 13 0 18 56 78
2017 RO-04 5 25 20 25 25 0 0 30 50 20
2017 RO-05 19 28 19 34 0 0 0 47 34 11
2014 RO 5 9 12 25 43 5 1 15 72 124
2014 RO-03 3 4 16 20 51 6 0 8 75 70
2014 RO-04 3 13 9 19 46 6 3 17 72 32
2014 RO-05 17 17 0 51 14 0 0 34 66 18
2011 RO 4 17 17 28 28 6 0 22 60 180
2011 RO-03 6 10 18 26 32 8 0 17 63 107
2011 RO-04 2 24 10 31 31 2 0 27 63 42
2011 RO-05 0 36 28 28 8 0 0 36 36 25
2008 RO 4 28 14 24 29 1 0 32 54 149
2008 RO-03 2 20 12 27 37 1 0 23 65 89
2008 RO-04 9 35 6 26 24 0 0 44 50 34
2008 RO-05 5 50 30 5 10 0 0 55 15 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 9 15 17 21 31 8 0 26 56 114
2017 RO-03 10 10 18 18 35 9 0 23 58 78
2017 RO-04 5 19 19 19 33 5 0 25 55 21
2017 RO-05 9 28 9 34 9 9 0 42 48 11
2014 RO 7 12 17 20 38 5 1 20 62 124
2014 RO-03 3 7 21 14 51 4 0 11 67 70
2014 RO-04 6 9 9 32 37 3 3 17 73 32
2014 RO-05 23 29 11 26 0 11 0 58 29 18
2011 RO 7 18 17 18 34 6 0 26 56 180
2011 RO-03 6 14 17 15 41 7 0 21 61 107
2011 RO-04 7 17 17 21 33 5 0 25 58 42
2011 RO-05 12 32 16 24 12 4 0 46 38 25
2008 RO 5 25 17 23 27 4 0 31 52 149
2008 RO-03 2 15 16 29 33 6 0 18 65 89
2008 RO-04 9 35 9 18 26 3 0 45 45 34
2008 RO-05 10 50 30 0 10 0 0 60 10 20

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 5 22 18 22 27 5 0 29 52 112
2017 RO-03 7 20 20 17 30 8 0 28 51 77
2017 RO-04 5 20 5 40 30 0 0 25 70 20
2017 RO-05 0 38 28 25 9 0 0 38 34 11
2014 RO 3 16 14 20 43 2 2 20 65 124
2014 RO-03 1 16 15 20 44 3 1 18 67 70
2014 RO-04 3 13 16 16 49 0 3 16 67 32
2014 RO-05 11 23 6 23 37 0 0 34 60 18
2011 RO 6 26 18 17 30 3 1 32 49 179
2011 RO-03 8 18 21 14 36 3 1 26 52 106
2011 RO-04 5 31 14 17 29 5 0 38 48 42
2011 RO-05 0 48 16 28 8 0 0 48 36 25
2008 RO 9 29 14 21 25 3 0 39 47 148
2008 RO-03 7 25 9 26 32 1 0 32 59 88
2008 RO-04 15 26 12 18 24 6 0 44 44 34
2008 RO-05 10 55 25 5 5 0 0 65 10 20
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 15 33 18 18 12 3 1 50 31 113
2017 RO-03 18 30 18 17 12 4 1 51 30 77
2017 RO-04 14 19 24 19 24 0 0 33 43 21
2017 RO-05 0 66 15 19 0 0 0 66 19 11
2014 RO 5 24 22 25 21 2 1 30 47 124
2014 RO-03 4 23 21 23 25 3 1 29 49 70
2014 RO-04 0 25 25 22 24 3 0 26 48 32
2014 RO-05 17 17 23 37 6 0 0 34 43 18
2011 RO 14 35 21 17 12 2 0 50 29 180
2011 RO-03 14 34 21 14 15 2 0 49 30 107
2011 RO-04 10 36 21 21 10 2 0 46 32 42
2011 RO-05 24 36 16 16 4 4 0 63 21 25

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 43 38 11 3 4 2 0 82 6 114
2017 RO-03 38 39 15 3 3 3 0 79 5 78
2017 RO-04 57 33 5 0 5 0 0 90 5 21
2017 RO-05 47 34 0 9 9 0 0 81 19 11
2014 RO 35 43 11 7 2 3 0 81 8 124
2014 RO-03 32 45 12 4 1 6 0 82 6 70
2014 RO-04 34 35 13 16 3 0 0 68 19 32
2014 RO-05 37 57 6 0 0 0 0 94 0 18
2011 RO 39 38 13 5 3 2 0 79 8 180
2011 RO-03 40 37 11 7 2 3 0 80 9 107
2011 RO-04 38 33 17 5 5 2 0 73 10 42
2011 RO-05 40 44 16 0 0 0 0 84 0 25

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 23 41 10 15 4 4 3 69 21 114
2017 RO-03 22 41 12 14 5 5 1 67 21 78
2017 RO-04 14 52 5 14 5 5 5 74 21 21
2017 RO-05 43 19 9 19 0 0 9 69 21 11
2014 RO 30 39 9 7 8 4 3 74 16 124
2014 RO-03 16 38 15 9 12 6 4 60 23 70
2014 RO-04 35 44 3 5 6 3 3 84 12 32
2014 RO-05 66 34 0 0 0 0 0 100 0 18
2011 RO 27 36 11 13 9 4 1 66 23 180
2011 RO-03 19 34 11 15 14 7 1 57 31 107
2011 RO-04 31 36 14 17 2 0 0 67 19 42
2011 RO-05 56 44 0 0 0 0 0 100 0 25
2008 RO 19 38 11 15 15 1 0 58 31 149
2008 RO-03 12 34 9 22 21 1 0 47 44 89
2008 RO-04 29 41 6 9 12 3 0 73 21 34
2008 RO-05 35 45 20 0 0 0 0 80 0 20

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 9 28 30 14 11 5 2 40 27 114
2017 RO-03 9 27 32 13 14 4 1 38 28 78
2017 RO-04 10 29 29 14 10 5 5 42 26 21
2017 RO-05 15 28 19 19 0 19 0 54 23 11
2014 RO 9 35 19 20 16 1 1 45 36 124
2014 RO-03 4 28 20 24 22 1 0 33 46 70
2014 RO-04 9 43 16 19 9 0 3 54 29 32
2014 RO-05 23 49 17 6 6 0 0 71 11 18
2011 RO 11 33 23 13 16 3 1 45 31 179
2011 RO-03 9 28 22 14 21 4 1 39 37 107
2011 RO-04 7 43 17 19 12 2 0 51 32 42
2011 RO-05 25 33 33 4 4 0 0 58 8 24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 13 37 11 17 19 3 1 52 36 114
2017 RO-03 12 36 10 18 21 4 0 49 40 78
2017 RO-04 19 33 14 19 14 0 0 52 33 21
2017 RO-05 19 38 9 9 19 0 6 60 30 11
2014 RO 21 32 15 15 14 2 1 55 29 124
2014 RO-03 20 24 17 19 17 3 0 45 37 70
2014 RO-04 19 38 12 16 16 0 0 57 32 32
2014 RO-05 29 51 14 0 0 0 6 85 0 18
2011 RO 14 26 13 16 26 4 1 42 44 179
2011 RO-03 11 21 13 18 30 7 1 34 52 107
2011 RO-04 14 33 5 14 31 2 0 49 46 42
2011 RO-05 29 33 21 17 0 0 0 63 17 24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 55 11 13 3 2 3 13 79 5 114
2017 RO-03 52 10 15 3 3 4 13 75 6 78
2017 RO-04 52 24 5 0 0 0 19 94 0 21
2017 RO-05 81 0 9 9 0 0 0 81 9 11
2014 RO 45 8 11 7 2 3 24 72 12 123
2014 RO-03 34 5 9 9 4 6 32 63 21 69
2014 RO-04 62 13 9 3 0 0 13 86 4 32
2014 RO-05 54 11 11 6 0 0 17 79 7 18

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 60 21 11 0 0 2 5 88 0 114
2017 RO-03 58 22 12 0 0 3 6 87 0 78
2017 RO-04 62 19 19 0 0 0 0 81 0 21
2017 RO-05 75 19 0 0 0 6 0 100 0 11
2014 RO 45 17 10 6 3 6 14 77 11 122
2014 RO-03 35 18 8 9 4 7 18 72 18 69
2014 RO-04 62 12 13 0 3 3 7 82 4 31
2014 RO-05 54 11 11 0 0 6 17 85 0 18
2011 RO 56 19 11 4 3 2 5 80 8 180
2011 RO-03 51 14 14 7 6 3 5 71 14 107
2011 RO-04 57 29 7 0 0 2 5 92 0 42
2011 RO-05 72 20 0 0 0 0 8 100 0 25
2008 RO 56 25 7 2 3 2 4 86 6 148
2008 RO-03 57 22 8 3 3 2 3 85 7 89
2008 RO-04 48 27 12 0 6 3 3 81 6 33
2008 RO-05 70 25 0 0 0 0 5 100 0 20

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 10 22 24 19 23 3 0 32 43 114
2017 RO-03 13 18 23 17 27 3 0 31 45 78
2017 RO-04 5 14 24 33 19 5 0 20 55 21
2017 RO-05 0 57 19 19 6 0 0 57 25 11
2014 RO 6 24 12 23 33 2 0 30 57 123
2014 RO-03 4 17 14 18 42 4 0 23 63 70
2014 RO-04 7 23 0 38 33 0 0 29 71 31
2014 RO-05 11 40 29 14 6 0 0 51 20 18
2011 RO 13 25 12 18 29 3 0 39 48 180
2011 RO-03 11 20 9 19 36 6 0 33 57 107
2011 RO-04 14 24 14 21 26 0 0 38 48 42
2011 RO-05 16 52 16 12 4 0 0 68 16 25
2008 RO 9 30 15 17 28 1 0 39 45 149
2008 RO-03 3 29 17 18 33 0 0 33 51 89
2008 RO-04 12 24 12 21 32 0 0 35 53 34
2008 RO-05 35 40 10 10 0 5 0 79 11 20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 14 20 11 27 25 3 0 35 54 114
2017 RO-03 15 23 10 23 24 4 0 40 49 78
2017 RO-04 14 14 10 33 29 0 0 29 62 21
2017 RO-05 9 9 19 38 25 0 0 19 62 11
2014 RO 9 27 13 14 35 1 1 37 51 123
2014 RO-03 9 17 12 17 44 1 0 26 61 70
2014 RO-04 7 36 10 13 35 0 0 42 48 31
2014 RO-05 17 37 17 11 11 0 6 58 24 18
2011 RO 11 26 10 20 31 2 1 38 52 180
2011 RO-03 12 20 11 18 36 3 0 33 56 107
2011 RO-04 12 26 10 19 33 0 0 38 52 42
2011 RO-05 4 52 8 32 4 0 0 56 36 25
2008 RO 13 37 9 13 27 1 0 51 40 149
2008 RO-03 11 27 9 16 36 1 0 39 52 89
2008 RO-04 12 56 6 6 18 3 0 70 24 34
2008 RO-05 25 45 15 15 0 0 0 70 15 20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 12 26 28 18 15 1 1 38 33 113
2017 RO-03 14 20 26 18 20 1 1 35 39 77
2017 RO-04 10 29 29 24 10 0 0 38 33 21
2017 RO-05 0 57 34 9 0 0 0 57 9 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 25 25 26 7 6 6 4 56 14 114
2017 RO-03 27 19 26 9 5 9 5 54 16 78
2017 RO-04 19 29 33 0 14 0 5 50 15 21
2017 RO-05 28 47 19 6 0 0 0 75 6 11
2014 RO 21 29 28 5 7 9 2 56 13 123
2014 RO-03 17 20 30 9 10 12 3 43 22 70
2014 RO-04 28 38 21 0 3 9 0 73 3 32
2014 RO-05 24 42 33 0 0 0 0 67 0 17

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 22 34 25 9 4 4 1 59 14 114
2017 RO-03 22 29 28 10 4 5 1 55 15 78
2017 RO-04 14 48 19 10 10 0 0 62 19 21
2017 RO-05 38 38 25 0 0 0 0 75 0 11
2014 RO 18 32 30 9 5 6 0 54 15 124
2014 RO-03 15 23 34 13 6 9 0 42 21 70
2014 RO-04 19 47 21 6 6 0 0 66 13 32
2014 RO-05 29 32 34 0 0 6 0 64 0 18
2011 RO 18 34 17 12 13 4 0 55 27 180
2011 RO-03 18 31 17 13 14 7 0 53 29 107
2011 RO-04 17 38 17 12 17 0 0 55 29 42
2011 RO-05 24 44 16 12 4 0 0 68 16 25

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 23 42 13 11 10 1 0 65 21 114
2017 RO-03 25 36 13 14 10 1 0 62 25 78
2017 RO-04 10 57 14 5 14 0 0 67 19 21
2017 RO-05 28 53 9 9 0 0 0 81 9 11
2014 RO 23 35 12 18 11 1 0 59 29 124
2014 RO-03 19 31 13 19 16 1 0 51 35 70
2014 RO-04 19 44 9 21 6 0 0 63 27 32
2014 RO-05 46 23 14 11 6 0 0 68 17 18
2011 RO 28 33 15 12 11 1 0 61 23 178
2011 RO-03 26 29 16 15 12 1 0 56 28 106
2011 RO-04 22 49 12 5 12 0 0 71 17 41
2011 RO-05 44 24 16 12 0 4 0 71 13 25
2008 RO 18 39 14 9 19 1 0 58 29 148
2008 RO-03 14 36 13 10 27 0 0 50 38 88
2008 RO-04 26 38 9 15 12 0 0 65 26 34
2008 RO-05 30 50 20 0 0 0 0 80 0 20

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 22 31 20 12 13 1 1 54 26 114
2017 RO-03 25 26 21 13 14 1 0 52 27 78
2017 RO-04 14 33 14 14 19 0 5 50 35 21
2017 RO-05 19 57 15 9 0 0 0 75 9 11
2014 RO 8 31 18 16 25 2 0 40 42 124
2014 RO-03 7 28 18 17 26 3 0 36 45 70
2014 RO-04 6 28 16 16 34 0 0 35 49 32
2014 RO-05 11 43 23 11 11 0 0 54 23 18
2011 RO 17 33 21 14 14 1 0 50 28 180
2011 RO-03 21 26 21 17 15 1 0 47 32 107
2011 RO-04 7 40 19 14 19 0 0 48 33 42
2011 RO-05 24 48 24 4 0 0 0 72 4 25

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 21 32 20 12 13 1 0 54 26 113
2017 RO-03 25 27 18 13 15 1 0 53 29 78
2017 RO-04 10 30 30 15 15 0 0 40 30 20
2017 RO-05 19 57 15 9 0 0 0 75 9 11
2014 RO 7 28 15 23 25 2 0 36 49 124
2014 RO-03 4 26 16 23 28 3 0 31 52 70
2014 RO-04 9 22 13 22 34 0 0 32 56 32
2014 RO-05 11 40 17 26 6 0 0 51 32 18
2011 RO 14 31 19 22 13 0 0 45 36 180
2011 RO-03 15 27 19 24 15 0 0 42 39 107
2011 RO-04 10 31 17 24 19 0 0 40 43 42
2011 RO-05 24 44 20 12 0 0 0 68 12 25
2008 RO 16 40 11 18 16 0 0 55 34 148
2008 RO-03 13 38 10 20 19 0 0 50 40 88
2008 RO-04 26 32 9 18 15 0 0 59 32 34
2008 RO-05 10 65 10 10 5 0 0 75 15 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 22 28 18 16 13 4 0 52 30 114
2017 RO-03 24 22 21 18 13 3 0 47 32 78
2017 RO-04 14 43 19 5 19 0 0 57 24 21
2017 RO-05 19 57 0 15 9 0 0 75 25 11
2014 RO 15 21 18 16 23 7 1 39 42 124
2014 RO-03 10 21 20 17 23 7 1 34 44 70
2014 RO-04 16 19 13 16 30 6 0 37 49 32
2014 RO-05 23 26 23 11 11 6 0 52 24 18
2011 RO 19 29 10 21 16 4 1 51 39 180
2011 RO-03 21 23 10 20 18 7 1 48 40 107
2011 RO-04 17 33 12 12 24 2 0 51 37 42
2011 RO-05 16 40 8 36 0 0 0 56 36 25
2008 RO 20 26 22 15 13 3 2 48 29 148
2008 RO-03 20 23 20 16 14 3 3 46 32 88
2008 RO-04 24 24 21 12 18 3 0 48 30 34
2008 RO-05 10 45 25 20 0 0 0 55 20 20
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 RO 27 33 40 114
2017 RO-03 27 36 37 78
2017 RO-04 38 29 33 21
2017 RO-05 15 19 66 11
2014 RO 36 38 26 124
2014 RO-03 33 38 29 70
2014 RO-04 24 41 35 32
2014 RO-05 60 34 6 18
2011 RO 19 51 30 180
2011 RO-03 13 53 34 107
2011 RO-04 24 50 26 42
2011 RO-05 44 40 16 25

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 RO 23 36 28 3 0 10 31
2017 RO-03 10 43 29 5 0 14 21
2014 RO 25 23 21 11 9999 20 45
2014 RO-03 13 20 31 13 9999 22 23
2014 RO-05 57 14 10 10 9999 10 11
2011 RO 29 20 29 14 9999 9 35
2011 RO-03 14 29 36 14 9999 7 14
2011 RO-04 30 0 30 20 9999 20 10
2011 RO-05 45 27 18 9 9999 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 RO 27 73 114
2017 RO-03 26 74 78
2017 RO-04 33 67 21
2014 RO 27 73 124
2014 RO-03 36 64 70
2014 RO-04 25 75 32
2014 RO-05 0 100 18

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 RO 63 30
2017 RO-03 74 19
2014 RO 69 33
2014 RO-03 71 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 RO 67 30
2017 RO-03 79 19
2014 RO 58 33
2014 RO-03 61 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 RO 27 30

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 RO-03 0 19
2014 RO 0 33
2014 RO-03 0 25

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 RO-03 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 RO 60 30
2017 RO-03 63 19
2014 RO 66 33
2014 RO-03 71 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 RO 50 30
2017 RO-03 63 19
2014 RO 31 33
2014 RO-03 33 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 RO 40 30
2017 RO-03 32 19
2014 RO 37 33
2014 RO-03 33 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 RO 37 30
2017 RO-03 37 19
2014 RO 34 33
2014 RO-03 24 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 RO 33 30
2017 RO-03 26 19
2014 RO 22 33
2014 RO-03 20 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 RO 60 30
2017 RO-03 63 19
2014 RO 52 33
2014 RO-03 57 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 RO 40 30
2017 RO-03 32 19
2014 RO 57 33
2014 RO-03 55 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 RO 0 30
2017 RO-03 0 19
2014 RO 0 33
2014 RO-03 0 25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 RO 17 30

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 RO 73 30
2017 RO-03 79 19
2014 RO 40 33
2014 RO-03 41 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 RO 30 30
2017 RO-03 37 19
2014 RO 51 33
2014 RO-03 51 25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 RO 20 30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 RO 59 29
2017 RO-03 56 18
2014 RO 48 33
2014 RO-03 47 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 RO 41 29
2017 RO-03 50 18
2014 RO 31 33
2014 RO-03 24 25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 RO 34 29
2017 RO-03 39 18
2014 RO 34 33
2014 RO-03 41 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 RO 17 29
2014 RO 34 33
2014 RO-03 37 25

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 RO 19 27

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 RO 22 27

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 RO 0 27
2017 RO-03 0 16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 RO 33 27
2017 RO-03 38 16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 RO-03 0 16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 RO 44 27
2017 RO-03 44 16
2014 RO 42 29
2014 RO-03 44 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 RO-03 0 16
2014 RO 0 29
2014 RO-03 0 21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 RO 78 27
2017 RO-03 75 16
2014 RO 54 29
2014 RO-03 46 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 RO 0 27
2017 RO-03 0 16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 RO 100 0 30
2017 RO-03 100 0 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 13 14 27 11 14 18 4 34 31 114
2017 RO-03 14 10 24 14 14 19 4 31 37 78
2017 RO-04 14 10 33 5 14 19 5 31 25 21
2017 RO-05 6 47 19 0 19 9 0 58 21 11
2014 RO 9 20 26 11 15 16 2 36 32 124
2014 RO-03 10 4 25 15 22 22 3 19 48 70
2014 RO-04 9 32 30 9 9 9 0 45 21 32
2014 RO-05 6 54 17 6 0 11 6 72 7 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 19 21 22 19 11 7 1 44 33 114
2017 RO-03 21 14 23 23 10 8 1 38 37 78
2017 RO-04 14 29 24 14 14 5 0 45 30 21
2017 RO-05 25 47 9 9 9 0 0 72 19 11
2014 RO 14 29 23 11 14 7 1 47 28 124
2014 RO-03 7 23 25 13 20 12 0 34 38 70
2014 RO-04 28 27 25 13 6 0 0 56 19 32
2014 RO-05 14 51 11 6 6 6 6 74 13 18
2011 RO 19 36 14 14 11 5 1 59 26 180
2011 RO-03 17 30 15 17 14 7 0 51 33 107
2011 RO-04 19 45 17 12 7 0 0 64 19 42
2011 RO-05 24 52 8 8 0 4 4 83 9 25
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 41 50 2 4 1 1 1 93 5 114
2017 RO-03 40 49 3 6 1 1 0 90 8 78
2017 RO-04 43 57 0 0 0 0 0 100 0 21
2017 RO-05 57 38 0 0 0 0 6 100 0 11
2014 RO 43 46 4 4 1 0 2 91 5 124
2014 RO-03 32 54 7 6 1 0 0 85 7 70
2014 RO-04 66 30 0 3 0 0 0 97 3 32
2014 RO-05 40 49 0 0 0 0 11 100 0 18
2011 RO 42 42 7 7 1 1 1 85 7 180
2011 RO-03 38 41 8 10 0 2 0 81 10 107
2011 RO-04 48 45 5 2 0 0 0 93 2 42
2011 RO-05 52 36 8 0 0 0 4 92 0 25
2008 RO 49 40 8 1 1 0 1 90 2 149
2008 RO-03 47 44 7 0 2 0 0 91 2 89
2008 RO-04 56 35 6 3 0 0 0 91 3 34
2008 RO-05 45 35 15 0 0 0 5 84 0 20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 9 29 20 22 12 7 1 41 37 114
2017 RO-03 10 26 23 18 13 10 0 40 34 78
2017 RO-04 10 19 14 38 19 0 0 29 57 21
2017 RO-05 0 66 9 19 0 0 6 70 20 11
2014 RO 6 24 28 16 20 4 2 32 38 124
2014 RO-03 4 18 30 18 23 4 1 24 44 70
2014 RO-04 0 41 18 16 25 0 0 41 41 32
2014 RO-05 17 11 40 9 0 11 11 37 11 18
2011 RO 7 32 18 21 14 8 0 42 38 180
2011 RO-03 6 27 19 21 14 13 0 38 41 107
2011 RO-04 0 36 14 26 24 0 0 36 50 42
2011 RO-05 24 36 28 8 4 0 0 60 12 25

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 28 44 12 6 5 3 1 75 12 113
2017 RO-03 30 47 8 7 5 4 0 80 12 77
2017 RO-04 19 43 24 5 10 0 0 62 14 21
2017 RO-05 47 28 19 0 0 0 6 80 0 11
2014 RO 36 33 15 9 4 2 2 71 13 124
2014 RO-03 29 34 20 9 6 1 0 64 15 70
2014 RO-04 40 38 3 13 3 3 0 80 16 32
2014 RO-05 51 20 11 0 0 0 17 86 0 18
2011 RO 33 40 9 8 3 4 2 78 12 180
2011 RO-03 29 41 9 11 3 6 1 75 15 107
2011 RO-04 26 48 14 7 5 0 0 74 12 42
2011 RO-05 64 20 4 0 0 0 12 95 0 25
2008 RO 32 43 9 9 7 1 1 76 16 149
2008 RO-03 25 43 10 13 9 0 0 67 22 89
2008 RO-04 35 53 3 3 6 0 0 88 9 34
2008 RO-05 50 30 15 0 0 0 5 84 0 20

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 21 32 14 13 11 8 1 58 27 114
2017 RO-03 23 28 13 14 12 10 0 57 29 78
2017 RO-04 5 24 29 19 19 5 0 30 40 21
2017 RO-05 47 47 0 0 0 0 6 100 0 11
2014 RO 19 32 20 8 13 6 3 56 23 124
2014 RO-03 15 30 19 11 19 7 0 48 32 70
2014 RO-04 13 40 22 6 9 6 3 58 17 32
2014 RO-05 40 26 17 0 0 0 17 79 0 18
2011 RO 20 37 13 12 10 7 1 62 24 179
2011 RO-03 16 34 14 15 11 9 0 55 29 106
2011 RO-04 17 43 12 14 10 5 0 63 25 42
2011 RO-05 40 44 8 0 4 0 4 88 4 25
2008 RO 24 32 12 15 13 2 1 58 30 149
2008 RO-03 15 28 11 24 20 2 0 44 45 89
2008 RO-04 35 38 12 6 6 3 0 76 12 34
2008 RO-05 45 35 15 0 0 0 5 84 0 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 RO 11 89 114
2017 RO-03 12 88 78
2014 RO 10 90 124
2014 RO-03 9 91 70

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 RO 67 12
2014 RO 42 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 RO 58 12
2014 RO 75 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 RO 0 12
2014 RO 0 12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 RO 0 12
2014 RO 0 12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 RO 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 RO 0 12
2014 RO 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 RO 0 12
2014 RO 58 12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 RO 0 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 RO 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 RO 42 12
2014 RO 67 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 RO 0 11
2014 RO 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 RO 0 11
2014 RO 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 RO 0 11
2014 RO 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 RO 0 11
2014 RO 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 RO 45 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 RO 55 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 RO 0 11
2014 RO 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 RO 64 11
2014 RO 70 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 RO 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 RO 100 0 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 13 11 34 6 6 27 3 34 18 114
2017 RO-03 13 8 31 8 8 31 3 31 23 78
2017 RO-04 14 14 43 0 0 24 5 40 0 21
2017 RO-05 19 19 28 9 9 15 0 44 22 11
2014 RO 11 16 30 3 7 28 5 39 16 124
2014 RO-03 10 6 27 1 12 36 7 29 23 70
2014 RO-04 6 28 40 6 0 19 0 43 8 32
2014 RO-05 17 20 29 6 6 17 6 48 15 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 22 22 25 11 5 15 0 52 19 113
2017 RO-03 22 18 22 13 5 20 0 50 23 77
2017 RO-04 14 33 33 10 5 5 0 50 15 21
2017 RO-05 47 9 28 0 9 6 0 60 10 11
2014 RO 18 31 26 6 7 11 1 56 14 124
2014 RO-03 15 22 28 6 10 19 0 45 20 70
2014 RO-04 22 41 30 3 0 3 0 65 3 32
2014 RO-05 26 40 11 11 6 0 6 70 18 18
2011 RO 22 37 19 8 6 8 0 64 14 180
2011 RO-03 19 29 24 11 6 11 0 54 19 107
2011 RO-04 19 55 14 5 5 2 0 76 10 42
2011 RO-05 36 48 8 0 4 4 0 88 4 25
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 9 11 17 21 40 1 1 21 62 114
2017 RO-03 8 15 19 15 41 1 0 23 57 78
2017 RO-04 10 5 0 33 48 0 5 15 85 21
2017 RO-05 19 0 38 19 25 0 0 19 43 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 17 33 25 14 11 1 0 50 25 114
2017 RO-03 19 33 19 15 12 1 0 53 27 78
2017 RO-04 10 29 38 14 10 0 0 38 24 21
2017 RO-05 9 53 38 0 0 0 0 62 0 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 35 24 10 2 4 3 23 78 8 113
2017 RO-03 41 17 8 1 3 1 29 83 6 77
2017 RO-04 29 19 14 5 10 10 14 63 19 21
2017 RO-05 9 72 9 0 9 0 0 81 9 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 11 20 18 23 25 1 2 33 49 113
2017 RO-03 13 23 17 18 27 1 1 37 46 78
2017 RO-04 5 10 24 33 24 0 5 15 60 21
2017 RO-05 10 31 21 27 10 0 0 42 38 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 23 27 12 17 19 1 1 51 37 113
2017 RO-03 21 27 12 15 24 1 0 48 40 78
2017 RO-04 24 24 14 24 10 0 5 50 35 21
2017 RO-05 47 28 9 15 0 0 0 75 15 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 13 26 23 15 21 0 2 40 37 112
2017 RO-03 14 20 22 18 25 0 1 34 44 77
2017 RO-04 5 29 33 10 19 0 5 35 30 21
2017 RO-05 27 52 21 0 0 0 0 79 0 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 24 28 20 16 11 1 1 52 27 113
2017 RO-03 31 23 17 14 13 1 1 55 28 78
2017 RO-04 10 38 24 19 10 0 0 48 29 21
2017 RO-05 6 31 31 31 0 0 0 38 31 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 31 28 15 10 8 1 7 64 19 113
2017 RO-03 37 23 12 10 9 1 8 66 21 78
2017 RO-04 24 38 14 5 10 0 10 68 16 21
2017 RO-05 6 31 42 21 0 0 0 38 21 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 35 23 17 12 6 2 4 62 20 113
2017 RO-03 36 25 13 13 6 1 5 66 21 78
2017 RO-04 43 14 14 10 10 5 5 63 21 21
2017 RO-05 27 21 31 21 0 0 0 48 21 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 33 26 19 12 8 1 1 60 20 110
2017 RO-03 36 24 21 9 8 1 0 61 18 75
2017 RO-04 29 33 14 5 14 0 5 65 20 21
2017 RO-05 21 27 21 31 0 0 0 48 31 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 51 23 11 6 8 1 0 75 14 113
2017 RO-03 50 19 13 6 10 1 0 70 17 78
2017 RO-04 40 45 5 5 5 0 0 85 10 20
2017 RO-05 75 15 9 0 0 0 0 91 0 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 65 17 6 5 4 3 1 84 9 114
2017 RO-03 61 19 4 6 4 4 1 85 11 78
2017 RO-04 67 14 10 5 5 0 0 81 10 21
2017 RO-05 72 9 19 0 0 0 0 81 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 35 33 17 11 4 1 0 69 14 114
2017 RO-03 33 36 15 10 4 1 0 70 14 78
2017 RO-04 29 33 14 19 5 0 0 62 24 21
2017 RO-05 53 19 28 0 0 0 0 72 0 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 40 32 14 8 4 2 0 73 13 114
2017 RO-03 38 31 14 9 5 3 0 71 15 78
2017 RO-04 48 29 14 5 5 0 0 76 10 21
2017 RO-05 43 38 9 9 0 0 0 81 9 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 43 11 8 3 0 1 34 84 4 114
2017 RO-03 46 5 1 0 0 1 46 98 0 78
2017 RO-04 43 29 14 10 0 0 5 75 10 21
2017 RO-05 15 19 47 9 0 0 9 38 10 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 55 28 9 4 0 1 4 87 4 114
2017 RO-03 52 30 9 4 0 1 4 86 4 78
2017 RO-04 52 29 10 5 0 0 5 85 5 21
2017 RO-05 75 25 0 0 0 0 0 100 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 72 16 5 0 1 1 5 93 1 114
2017 RO-03 73 12 6 0 1 1 6 92 1 78
2017 RO-04 67 29 0 0 0 0 5 100 0 21
2017 RO-05 81 19 0 0 0 0 0 100 0 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 45 33 14 3 2 2 1 81 5 114
2017 RO-03 45 33 15 3 1 3 0 80 4 78
2017 RO-04 38 43 5 5 5 0 5 85 10 21
2017 RO-05 72 9 19 0 0 0 0 81 0 11

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 11 32 34 11 11 1 0 43 22 114
2017 RO-03 10 31 31 15 12 1 0 41 27 78
2017 RO-04 10 38 33 5 14 0 0 48 19 21
2017 RO-05 28 28 43 0 0 0 0 57 0 11

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 17 15 39 16 12 1 0 29 32 113
2017 RO-03 21 14 32 16 15 1 0 32 35 78
2017 RO-04 10 15 60 5 10 0 0 15 25 20
2017 RO-05 9 19 34 38 0 0 0 38 28 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 8 29 25 21 11 5 1 39 35 114
2017 RO-03 6 23 27 23 13 6 1 32 39 78
2017 RO-04 0 33 24 24 14 5 0 35 40 21
2017 RO-05 19 62 19 0 0 0 0 81 0 11

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 11 24 19 23 21 3 0 36 45 114
2017 RO-03 10 18 22 23 24 3 0 29 49 78
2017 RO-04 10 29 19 19 24 0 0 38 43 21
2017 RO-05 19 43 0 28 0 9 0 69 31 11
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 RO 13 87 114
2017 RO-03 15 85 78
2017 RO-05 0 100 11
2014 RO 6 94 124
2014 RO-05 0 100 18

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 RO 67 33 15
2017 RO-03 67 33 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 20 70 0 10 0 0 0 90 10 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 10 21 22 18 29 0 0 10 90 114
2017 RO-03 8 22 19 18 33 0 0 8 92 78
2017 RO-04 10 14 29 19 29 0 0 10 90 21
2017 RO-05 28 28 19 9 15 0 0 28 72 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 RO 29 102
2017 RO-03 34 71
2017 RO-04 26 19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 RO 43 102
2017 RO-03 42 71
2017 RO-04 42 19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 RO 19 102
2017 RO-03 17 71
2017 RO-04 26 19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 RO 80 102
2017 RO-03 80 71
2017 RO-04 84 19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 RO 6 102
2017 RO-03 7 71
2017 RO-04 5 19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 RO 34 102
2017 RO-03 40 71
2017 RO-04 11 19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 RO 4 30 19 13 5 29 100
2017 RO-03 4 29 21 14 4 27 70
2017 RO-04 0 33 17 6 6 39 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 9 13 16 23 34 1 5 23 61 103
2017 RO-03 11 17 15 21 32 0 4 29 55 72
2017 RO-04 5 5 16 32 37 5 0 11 72 19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 RO 2 6 13 21 54 0 4 8 79 103
2017 RO-03 1 7 15 25 50 0 1 8 76 72
2017 RO-04 5 5 5 11 63 0 11 12 82 19
Date modified: