2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 46 5 8 5 0 0 82 13 370
2017 PM-02 31 56 2 4 6 0 0 88 10 48
2017 PM-04 41 40 8 7 4 0 0 82 11 87
2017 PM-05 22 54 5 13 5 1 0 77 18 124
2017 PM-06 41 43 4 6 5 0 0 84 12 93
2014 PM 26 45 6 15 8 0 0 71 22 352
2014 PM-02 25 53 4 15 2 0 0 78 18 45
2014 PM-04 27 41 11 16 6 0 0 68 21 94
2014 PM-05 26 44 5 15 10 0 0 70 25 119
2014 PM-06 26 45 6 14 9 0 0 71 22 80
2011 PM 42 45 2 8 3 0 0 87 11 395
2011 PM-01 57 29 0 7 7 0 0 86 14 14
2011 PM-02 37 61 0 2 0 0 0 98 2 41
2011 PM-03 47 40 0 7 7 0 0 87 13 15
2011 PM-04 42 39 3 13 3 0 0 81 16 88
2011 PM-05 34 52 3 8 2 0 0 87 10 128
2011 PM-06 48 39 1 8 4 0 0 87 12 108
2008 PM 40 47 2 9 2 0 0 87 11 368
2008 PM-01 44 44 6 6 0 0 0 89 6 18
2008 PM-02 34 56 0 7 2 0 0 90 10 41
2008 PM-04 36 53 3 8 1 0 0 88 9 76
2008 PM-05 43 44 2 9 2 0 0 87 11 122
2008 PM-06 42 43 3 11 1 0 0 85 12 100

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 17 5 4 1 0 1 91 4 369
2017 PM-02 86 12 0 2 0 0 0 98 2 48
2017 PM-04 79 13 6 1 0 0 1 93 1 87
2017 PM-05 64 20 7 6 1 1 2 86 7 123
2017 PM-06 70 19 3 4 1 0 2 91 5 93
2014 PM 67 23 5 2 2 1 1 91 4 352
2014 PM-02 76 15 4 4 0 0 0 91 4 45
2014 PM-04 73 19 2 0 2 1 2 96 2 94
2014 PM-05 62 26 6 3 2 1 0 88 6 119
2014 PM-06 62 28 7 0 1 0 1 91 1 80
2011 PM 76 18 3 2 1 0 1 95 2 396
2011 PM-01 86 7 7 0 0 0 0 93 0 14
2011 PM-02 79 21 0 0 0 0 0 100 0 42
2011 PM-03 60 40 0 0 0 0 0 100 0 15
2011 PM-04 80 11 5 0 2 0 2 93 2 88
2011 PM-05 76 18 2 3 0 1 0 94 3 128
2011 PM-06 73 19 5 2 0 0 1 93 2 108
2008 PM 76 19 3 1 0 0 1 95 2 367
2008 PM-01 78 11 0 6 0 0 6 94 6 18
2008 PM-02 66 32 2 0 0 0 0 98 0 41
2008 PM-04 77 16 4 1 1 0 0 93 3 75
2008 PM-05 78 21 1 0 0 0 0 99 0 122
2008 PM-06 76 13 6 2 0 0 3 92 2 100

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 73 13 5 5 3 0 2 87 7 370
2017 PM-02 75 19 2 4 0 0 0 94 4 48
2017 PM-04 80 9 9 1 0 0 1 90 1 87
2017 PM-05 64 16 7 6 6 0 2 82 12 124
2017 PM-06 74 11 2 8 3 0 2 87 11 93
2014 PM 68 19 5 6 1 0 2 88 7 351
2014 PM-02 71 27 0 0 2 0 0 98 2 45
2014 PM-04 67 18 6 4 1 0 4 89 6 94
2014 PM-05 65 17 8 8 1 1 1 83 9 118
2014 PM-06 67 18 5 7 1 0 1 86 9 80
2011 PM 74 15 4 4 2 0 1 90 6 395
2011 PM-01 86 0 7 0 0 0 7 92 0 14
2011 PM-02 69 21 2 7 0 0 0 90 7 42
2011 PM-03 73 20 7 0 0 0 0 93 0 15
2011 PM-04 73 11 5 3 5 0 3 87 8 88
2011 PM-05 75 17 4 2 2 0 1 92 4 127
2011 PM-06 74 16 3 6 2 0 0 90 7 108
2008 PM 71 18 3 5 1 0 2 91 6 368
2008 PM-01 67 17 0 11 0 0 6 88 12 18
2008 PM-02 68 24 5 2 0 0 0 93 2 41
2008 PM-04 74 17 5 1 1 0 1 92 3 76
2008 PM-05 75 16 3 3 1 0 1 93 4 122
2008 PM-06 66 19 2 9 1 0 3 88 10 100

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 33 4 12 9 0 0 74 22 370
2017 PM-02 31 44 2 15 8 0 0 75 23 48
2017 PM-04 41 30 4 16 8 0 0 71 24 87
2017 PM-05 38 36 5 11 10 0 0 74 21 124
2017 PM-06 46 29 5 9 11 0 0 75 19 93
2014 PM 37 34 8 14 7 0 0 72 21 352
2014 PM-02 40 37 4 9 9 0 0 78 18 45
2014 PM-04 32 35 10 15 8 0 0 67 23 94
2014 PM-05 38 35 7 13 7 0 0 73 20 119
2014 PM-06 42 30 7 15 5 0 0 73 20 80
2011 PM 45 36 6 9 5 0 0 81 14 395
2011 PM-01 57 14 7 14 7 0 0 71 21 14
2011 PM-02 40 43 10 2 5 0 0 83 7 42
2011 PM-03 33 53 0 7 7 0 0 87 13 15
2011 PM-04 40 44 9 6 1 0 0 84 7 88
2011 PM-05 46 34 3 10 6 0 0 80 17 127
2011 PM-06 47 31 5 11 6 0 0 78 18 108

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 40 11 13 5 0 1 71 18 370
2017 PM-02 23 38 19 12 8 0 0 61 21 48
2017 PM-04 32 42 10 13 3 0 0 74 16 87
2017 PM-05 23 40 10 20 7 0 1 64 27 124
2017 PM-06 36 44 10 8 2 0 1 81 10 93
2014 PM 20 42 12 16 10 0 0 62 26 352
2014 PM-02 16 49 2 15 18 0 0 65 33 45
2014 PM-04 21 37 17 15 8 1 0 59 24 94
2014 PM-05 18 40 12 20 9 0 0 58 29 119
2014 PM-06 22 48 12 9 9 0 0 70 18 80
2011 PM 33 41 11 10 3 1 0 75 13 397
2011 PM-01 43 14 7 29 7 0 0 57 36 14
2011 PM-02 33 43 10 7 5 2 0 78 12 42
2011 PM-03 13 40 47 0 0 0 0 53 0 15
2011 PM-04 27 40 11 17 3 0 1 68 21 88
2011 PM-05 34 46 9 8 2 2 0 81 10 128
2011 PM-06 39 40 11 8 2 0 0 79 10 109
2008 PM 28 43 13 12 3 1 1 72 15 367
2008 PM-01 22 22 11 39 6 0 0 44 44 18
2008 PM-02 22 41 20 15 2 0 0 63 17 41
2008 PM-04 24 48 13 9 3 0 3 74 12 75
2008 PM-05 26 51 11 7 3 0 2 78 10 122
2008 PM-06 34 36 12 13 3 2 0 71 16 100

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 34 9 4 2 0 0 85 6 369
2017 PM-02 32 39 19 6 4 0 0 71 10 48
2017 PM-04 53 32 9 2 3 0 0 86 6 87
2017 PM-05 46 37 9 6 2 1 0 84 7 124
2017 PM-06 61 31 3 2 2 0 0 92 4 92
2014 PM 41 38 12 6 3 0 0 79 9 352
2014 PM-02 20 40 22 13 4 0 0 60 18 45
2014 PM-04 33 40 16 10 2 0 0 72 12 94
2014 PM-05 49 39 6 4 2 0 0 88 7 119
2014 PM-06 51 32 11 2 4 0 0 83 6 80
2011 PM 54 33 5 6 2 0 0 87 8 395
2011 PM-01 71 14 0 7 7 0 0 86 14 14
2011 PM-02 36 33 14 17 0 0 0 69 17 42
2011 PM-03 33 53 7 7 0 0 0 87 7 15
2011 PM-04 50 31 7 8 3 1 0 82 11 88
2011 PM-05 57 34 4 3 2 0 0 91 5 127
2011 PM-06 59 34 2 3 2 0 0 94 5 108
2008 PM 48 37 7 6 3 0 0 85 9 368
2008 PM-01 28 39 6 6 22 0 0 67 28 18
2008 PM-02 32 39 7 17 5 0 0 71 22 41
2008 PM-04 49 36 5 5 5 0 0 84 11 76
2008 PM-05 49 39 9 2 0 0 0 89 2 122
2008 PM-06 57 33 4 4 2 0 0 90 6 100

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 36 5 4 2 0 0 89 6 369
2017 PM-02 34 44 12 4 6 0 0 77 10 48
2017 PM-04 58 30 6 6 1 0 0 88 7 87
2017 PM-05 50 40 3 5 2 0 0 91 6 124
2017 PM-06 61 34 2 1 2 0 0 95 3 92
2014 PM 44 39 8 8 1 0 0 83 9 352
2014 PM-02 33 45 7 13 2 0 0 78 15 45
2014 PM-04 37 41 13 8 1 0 0 79 9 94
2014 PM-05 51 35 8 6 0 0 0 86 6 119
2014 PM-06 52 36 4 7 1 0 0 88 8 80
2011 PM 52 41 2 3 2 0 0 93 5 396
2011 PM-01 64 29 0 0 7 0 0 93 7 14
2011 PM-02 40 38 5 12 5 0 0 79 17 42
2011 PM-03 20 67 7 7 0 0 0 87 7 15
2011 PM-04 51 42 2 2 2 0 0 93 5 88
2011 PM-05 56 41 2 1 1 0 0 97 2 127
2011 PM-06 53 41 2 1 3 0 0 94 4 109
2008 PM 43 47 6 3 2 0 0 89 5 367
2008 PM-01 22 50 11 0 17 0 0 72 17 18
2008 PM-02 27 51 10 10 2 0 0 78 12 41
2008 PM-04 48 40 9 3 0 0 0 88 3 75
2008 PM-05 45 48 6 1 1 0 0 93 2 122
2008 PM-06 47 48 3 1 1 0 0 95 2 100

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 34 6 4 2 0 0 88 6 368
2017 PM-02 54 35 8 2 0 0 0 90 2 48
2017 PM-04 57 31 5 4 2 0 0 89 7 87
2017 PM-05 43 41 6 6 4 0 0 84 10 124
2017 PM-06 61 31 5 1 2 0 0 91 3 91
2014 PM 42 43 7 4 3 0 0 85 8 352
2014 PM-02 38 37 15 7 2 0 0 76 9 45
2014 PM-04 44 42 5 3 4 1 0 87 8 94
2014 PM-05 37 49 7 5 2 0 0 86 7 119
2014 PM-06 51 39 2 4 4 0 0 90 7 80

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 34 7 11 4 0 0 78 16 369
2017 PM-02 57 33 2 6 2 0 0 90 8 48
2017 PM-04 56 35 3 3 2 0 0 91 6 87
2017 PM-05 32 37 8 17 6 0 0 69 23 124
2017 PM-06 37 34 9 14 7 0 0 71 21 92
2014 PM 31 40 12 7 10 0 1 71 17 352
2014 PM-02 40 33 9 7 12 0 0 73 18 45
2014 PM-04 38 37 14 5 4 0 1 76 10 94
2014 PM-05 26 37 13 10 13 0 0 64 23 119
2014 PM-06 25 46 13 5 10 0 1 72 15 80
2011 PM 45 37 9 5 4 0 0 82 9 397
2011 PM-01 57 21 7 0 14 0 0 79 14 14
2011 PM-02 52 31 7 5 5 0 0 83 10 42
2011 PM-03 33 53 7 7 0 0 0 87 7 15
2011 PM-04 49 34 11 2 3 0 0 83 6 88
2011 PM-05 43 41 9 5 2 0 1 84 7 128
2011 PM-06 41 38 7 8 6 0 0 79 14 109

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 26 11 9 8 1 4 70 18 368
2017 PM-02 40 17 17 4 10 2 10 65 16 48
2017 PM-04 47 28 8 6 3 1 7 82 10 87
2017 PM-05 33 27 11 14 13 1 2 61 28 123
2017 PM-06 43 28 9 11 6 1 1 73 18 92
2014 PM 24 29 10 17 14 1 4 56 33 352
2014 PM-02 15 36 20 7 11 2 9 58 20 45
2014 PM-04 23 33 7 20 9 2 5 61 31 94
2014 PM-05 35 25 6 14 19 0 1 61 33 119
2014 PM-06 17 30 12 24 15 0 2 48 40 80
2011 PM 32 31 10 13 10 1 3 65 24 396
2011 PM-01 57 7 7 7 14 7 0 69 23 14
2011 PM-02 33 26 10 17 12 0 2 61 29 42
2011 PM-03 13 27 20 0 27 7 7 46 31 15
2011 PM-04 34 27 7 18 11 1 1 63 30 88
2011 PM-05 38 37 8 8 7 0 3 77 15 128
2011 PM-06 23 31 16 18 9 0 3 56 28 108
2008 PM 29 25 6 16 17 1 5 58 35 368
2008 PM-01 33 6 0 11 22 6 22 54 46 18
2008 PM-02 24 37 7 17 12 0 2 63 30 41
2008 PM-04 38 21 11 14 13 0 3 61 28 76
2008 PM-05 39 34 2 14 10 1 0 74 24 122
2008 PM-06 15 16 8 20 28 1 12 36 55 100

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 43 11 6 2 0 0 81 8 368
2017 PM-02 32 41 19 4 4 0 0 73 8 48
2017 PM-04 40 44 9 3 3 0 0 84 7 87
2017 PM-05 33 42 12 11 2 0 0 75 14 124
2017 PM-06 43 46 9 2 0 0 0 89 2 91
2014 PM 26 44 13 11 6 0 0 70 17 351
2014 PM-02 22 33 27 7 11 0 0 55 18 45
2014 PM-04 27 47 11 14 2 0 0 73 16 94
2014 PM-05 26 41 13 14 7 0 0 67 20 118
2014 PM-06 26 49 7 10 8 0 0 75 18 80
2011 PM 42 42 7 6 4 0 0 84 10 397
2011 PM-01 64 21 0 7 7 0 0 86 14 14
2011 PM-02 33 43 14 2 7 0 0 76 10 42
2011 PM-03 7 67 7 13 7 0 0 73 20 15
2011 PM-04 39 45 2 10 3 0 0 84 14 88
2011 PM-05 43 43 8 4 2 0 0 86 6 128
2011 PM-06 50 36 7 5 3 0 0 85 7 109
2008 PM 42 42 7 5 4 0 0 84 9 365
2008 PM-01 33 39 6 11 11 0 0 72 22 18
2008 PM-02 27 49 12 7 5 0 0 76 12 41
2008 PM-04 46 38 5 4 7 0 0 84 11 76
2008 PM-05 40 43 11 3 3 0 0 83 6 120
2008 PM-06 49 41 2 5 2 0 0 91 7 99

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 37 15 12 5 0 0 68 16 368
2017 PM-02 40 37 8 10 4 0 0 77 14 48
2017 PM-04 35 42 17 3 2 0 0 77 6 86
2017 PM-05 22 38 16 17 7 0 0 60 24 124
2017 PM-06 34 32 15 15 4 0 0 65 20 92
2014 PM 18 36 17 16 13 0 0 54 29 352
2014 PM-02 20 33 13 13 20 0 0 53 34 45
2014 PM-04 19 34 18 14 15 0 0 53 29 94
2014 PM-05 18 34 17 18 13 0 0 52 31 119
2014 PM-06 15 45 15 17 9 0 0 60 25 80
2011 PM 26 40 12 14 7 0 0 66 22 397
2011 PM-01 43 7 7 14 29 0 0 50 43 14
2011 PM-02 26 43 14 12 5 0 0 69 17 42
2011 PM-03 13 33 7 33 13 0 0 47 47 15
2011 PM-04 23 35 17 14 11 0 0 58 25 88
2011 PM-05 29 43 8 15 5 1 0 72 20 128
2011 PM-06 26 43 14 12 5 0 1 69 17 109

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 47 10 9 7 0 0 74 16 369
2017 PM-02 30 49 12 4 4 0 0 79 8 48
2017 PM-04 25 49 12 6 8 0 0 74 13 87
2017 PM-05 20 45 9 15 12 0 0 64 27 124
2017 PM-06 29 50 10 8 3 0 0 79 11 92

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 43 8 7 1 0 0 84 8 365
2017 PM-02 45 42 8 4 0 0 0 87 4 47
2017 PM-04 43 43 7 6 2 0 0 85 8 86
2017 PM-05 29 48 9 12 2 0 0 77 14 123
2017 PM-06 50 41 8 1 1 0 0 90 2 91
2014 PM 30 46 11 6 6 0 0 76 13 352
2014 PM-02 29 47 11 4 9 0 0 76 13 45
2014 PM-04 30 47 12 6 5 0 0 76 12 94
2014 PM-05 26 40 15 9 9 0 0 66 18 119
2014 PM-06 32 55 5 4 3 1 0 88 7 80
2011 PM 43 42 6 4 3 1 0 86 8 396
2011 PM-01 86 0 7 0 7 0 0 86 7 14
2011 PM-02 45 43 5 5 2 0 0 88 7 42
2011 PM-03 13 53 13 13 0 7 0 71 14 15
2011 PM-04 36 42 13 3 3 2 0 80 7 88
2011 PM-05 45 45 5 5 2 0 0 89 6 128
2011 PM-06 45 44 2 4 5 0 0 90 8 108
2008 PM 45 41 7 4 3 1 0 87 7 366
2008 PM-01 39 44 0 11 6 0 0 83 17 18
2008 PM-02 32 51 10 2 5 0 0 83 7 41
2008 PM-04 47 35 5 5 5 3 0 84 11 75
2008 PM-05 39 47 11 2 1 0 0 86 3 121
2008 PM-06 59 33 3 4 1 0 0 92 5 100

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 39 13 7 6 0 0 73 14 369
2017 PM-02 30 44 19 2 6 0 0 73 8 48
2017 PM-04 37 44 13 3 2 0 0 81 6 87
2017 PM-05 26 38 13 12 12 0 0 64 23 124
2017 PM-06 40 35 11 10 4 0 0 75 14 92

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 38 8 2 1 0 0 89 3 368
2017 PM-02 57 31 8 4 0 0 0 88 4 48
2017 PM-04 53 40 6 0 1 0 0 93 1 87
2017 PM-05 40 45 11 4 1 0 0 84 5 123
2017 PM-06 60 31 6 2 0 0 0 91 2 92
2014 PM 53 32 9 4 2 0 0 86 6 352
2014 PM-02 44 33 18 2 2 0 0 77 4 45
2014 PM-04 57 33 6 3 1 0 0 89 4 94
2014 PM-05 52 34 7 4 2 1 0 87 6 119
2014 PM-06 54 31 7 6 2 0 0 85 8 80
2011 PM 61 30 6 3 1 0 0 91 3 397
2011 PM-01 79 14 7 0 0 0 0 93 0 14
2011 PM-02 48 40 7 5 0 0 0 88 5 42
2011 PM-03 40 47 7 7 0 0 0 87 7 15
2011 PM-04 63 26 8 2 1 0 0 89 3 88
2011 PM-05 64 30 5 1 1 0 0 94 2 128
2011 PM-06 62 30 4 4 0 0 0 93 4 109

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 43 9 8 4 0 0 79 12 368
2017 PM-02 29 46 4 14 6 0 0 75 21 48
2017 PM-04 37 43 10 6 3 0 0 80 10 87
2017 PM-05 29 47 10 9 5 0 0 77 13 123
2017 PM-06 48 36 8 6 2 0 0 84 9 92
2014 PM 18 46 12 15 9 0 0 64 24 352
2014 PM-02 13 51 14 7 15 0 0 64 22 45
2014 PM-04 16 50 10 17 7 0 0 66 24 94
2014 PM-05 18 43 12 19 7 0 0 61 27 119
2014 PM-06 22 46 13 10 7 1 0 69 18 80
2011 PM 39 43 8 7 4 0 0 82 11 397
2011 PM-01 36 36 7 7 14 0 0 71 21 14
2011 PM-02 29 55 2 7 7 0 0 83 14 42
2011 PM-03 20 47 13 13 7 0 0 67 20 15
2011 PM-04 40 38 10 8 5 0 0 77 13 88
2011 PM-05 39 45 9 6 1 0 0 84 7 128
2011 PM-06 46 39 6 5 4 0 0 85 8 109

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 34 15 5 3 0 0 77 8 367
2017 PM-02 40 43 17 0 0 0 0 83 0 48
2017 PM-04 52 33 11 2 2 0 0 84 4 87
2017 PM-05 34 35 19 6 6 0 0 68 13 122
2017 PM-06 48 30 12 8 2 0 0 78 10 92
2014 PM 23 40 17 11 9 0 0 63 20 351
2014 PM-02 22 38 16 9 15 0 0 60 24 45
2014 PM-04 28 46 13 6 7 0 0 73 14 94
2014 PM-05 21 38 17 15 10 0 0 59 24 119
2014 PM-06 23 39 21 8 9 0 0 62 17 79

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 35 10 10 6 0 0 73 17 368
2017 PM-02 34 42 8 8 6 2 0 77 15 48
2017 PM-04 43 38 9 8 2 0 0 81 10 87
2017 PM-05 28 36 14 11 11 0 0 64 22 123
2017 PM-06 43 30 8 14 5 0 0 73 19 92
2014 PM 23 32 19 13 13 1 0 55 26 352
2014 PM-02 22 37 20 9 11 0 0 60 20 45
2014 PM-04 28 34 17 13 8 0 0 62 21 94
2014 PM-05 20 27 17 17 18 1 0 48 36 119
2014 PM-06 21 34 21 11 11 2 0 56 23 80
2011 PM 38 40 9 10 3 0 0 78 13 396
2011 PM-01 64 14 0 7 14 0 0 79 21 14
2011 PM-02 36 45 7 10 2 0 0 81 12 42
2011 PM-03 21 50 7 7 14 0 0 71 21 14
2011 PM-04 38 40 10 11 1 0 0 77 13 88
2011 PM-05 38 38 13 9 2 0 0 76 12 128
2011 PM-06 39 44 6 11 1 0 0 83 12 109

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 40 11 4 2 0 0 83 6 368
2017 PM-02 44 35 19 0 2 0 0 79 2 48
2017 PM-04 49 39 7 3 2 0 0 88 6 87
2017 PM-05 35 42 12 9 2 0 0 76 12 123
2017 PM-06 43 43 12 1 1 0 0 86 2 92
2014 PM 33 43 13 8 3 1 0 76 11 352
2014 PM-02 20 53 13 12 2 0 0 73 14 45
2014 PM-04 35 44 12 8 1 0 0 79 10 94
2014 PM-05 34 40 16 6 2 2 0 75 8 119
2014 PM-06 33 39 14 7 7 0 0 72 14 80
2011 PM 50 39 6 4 3 0 0 88 6 397
2011 PM-01 71 14 0 7 7 0 0 86 14 14
2011 PM-02 38 43 10 2 7 0 0 81 10 42
2011 PM-03 13 80 0 7 0 0 0 93 7 15
2011 PM-04 50 36 6 7 1 0 0 86 8 88
2011 PM-05 54 37 5 2 2 0 0 91 5 128
2011 PM-06 51 38 6 2 3 0 0 89 5 109
2008 PM 48 40 5 5 2 0 0 88 7 367
2008 PM-01 33 44 6 11 6 0 0 78 17 18
2008 PM-02 32 49 10 7 2 0 0 80 10 41
2008 PM-04 50 37 7 3 4 0 0 87 7 76
2008 PM-05 52 39 4 4 1 0 0 91 5 121
2008 PM-06 54 37 3 4 2 0 0 91 6 100

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 29 29 12 7 1 2 50 20 369
2017 PM-02 23 41 30 4 2 0 0 64 6 48
2017 PM-04 26 37 26 3 3 1 3 66 7 87
2017 PM-05 16 22 34 16 9 2 1 39 26 124
2017 PM-06 12 24 29 23 11 0 1 36 34 92
2014 PM 17 32 26 15 9 0 1 50 24 351
2014 PM-02 36 33 18 9 4 0 0 69 13 45
2014 PM-04 20 32 31 12 2 0 2 54 14 93
2014 PM-05 12 30 30 14 13 0 0 43 28 119
2014 PM-06 9 32 22 22 14 1 0 41 37 80
2011 PM 16 35 30 13 6 0 0 51 19 396
2011 PM-01 21 29 36 14 0 0 0 50 14 14
2011 PM-02 26 40 21 12 0 0 0 67 12 42
2011 PM-03 33 53 7 0 7 0 0 87 7 15
2011 PM-04 19 41 23 9 8 0 0 60 17 88
2011 PM-05 16 34 35 10 5 0 0 49 16 128
2011 PM-06 7 28 34 23 7 0 0 35 31 108
2008 PM 15 30 32 14 9 0 0 45 23 368
2008 PM-01 17 61 6 17 0 0 0 78 17 18
2008 PM-02 32 29 32 2 2 0 2 63 5 41
2008 PM-04 20 28 30 20 3 0 0 47 22 76
2008 PM-05 10 37 30 14 9 0 0 47 23 122
2008 PM-06 10 17 40 15 18 0 0 27 33 100

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 27 38 17 9 0 1 26 36 369
2017 PM-02 8 25 33 17 17 0 0 34 33 48
2017 PM-04 3 21 43 21 11 0 1 32 24 87
2017 PM-05 11 30 37 17 3 1 1 20 42 123
2017 PM-06 11 30 35 16 7 0 1 23 41 93
2014 PM 17 27 39 13 2 0 1 16 45 350
2014 PM-02 14 18 38 22 2 2 4 26 34 45
2014 PM-04 11 33 39 13 3 0 1 16 44 94
2014 PM-05 24 24 42 8 2 0 0 10 48 119
2014 PM-06 15 29 36 15 3 0 1 18 45 78
2011 PM 8 38 39 12 4 0 1 15 46 397
2011 PM-01 7 50 7 14 14 0 7 31 62 14
2011 PM-02 0 26 50 24 0 0 0 24 26 42
2011 PM-03 20 20 40 13 0 7 0 14 43 15
2011 PM-04 7 31 40 11 10 0 1 22 38 88
2011 PM-05 12 37 44 7 1 0 0 8 48 128
2011 PM-06 6 50 31 12 2 0 0 14 55 109
2008 PM 5 30 45 16 2 0 1 19 36 368
2008 PM-01 0 33 50 6 11 0 0 17 33 18
2008 PM-02 5 22 39 32 0 0 2 33 28 41
2008 PM-04 4 25 46 20 4 1 0 24 29 76
2008 PM-05 7 32 46 14 1 0 1 15 39 122
2008 PM-06 6 36 43 13 2 0 0 15 42 100

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 24 29 20 11 1 2 31 38 368
2017 PM-02 10 21 35 13 21 0 0 34 31 48
2017 PM-04 10 25 21 27 11 1 3 41 37 87
2017 PM-05 18 29 30 15 7 0 2 22 48 123
2017 PM-06 12 22 33 22 9 1 2 31 35 92
2014 PM 20 28 34 13 3 1 1 16 49 352
2014 PM-02 23 22 33 11 7 0 4 19 47 45
2014 PM-04 16 28 34 16 5 0 1 21 44 94
2014 PM-05 25 26 36 11 1 0 1 12 52 119
2014 PM-06 18 35 32 11 1 2 0 13 54 80
2011 PM 11 27 36 18 6 1 1 25 39 396
2011 PM-01 7 14 14 43 7 0 14 58 25 14
2011 PM-02 7 26 26 33 2 5 0 38 35 42
2011 PM-03 13 13 40 33 0 0 0 33 27 15
2011 PM-04 6 30 31 21 11 1 0 33 36 87
2011 PM-05 14 24 43 12 5 2 0 17 39 128
2011 PM-06 12 32 39 13 5 0 0 17 44 109
2008 PM 7 23 38 23 6 1 1 30 31 367
2008 PM-01 0 11 39 28 22 0 0 50 11 18
2008 PM-02 2 39 29 17 10 0 2 28 43 41
2008 PM-04 8 18 36 26 8 3 1 36 27 76
2008 PM-05 8 25 40 18 5 2 2 24 34 121
2008 PM-06 10 20 39 28 2 1 0 30 30 100

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 25 36 15 7 1 1 22 41 369
2017 PM-02 9 25 39 17 9 2 0 26 34 48
2017 PM-04 12 20 39 21 7 0 1 28 33 87
2017 PM-05 22 26 36 10 4 1 1 15 49 123
2017 PM-06 15 30 36 12 7 0 0 18 45 93
2014 PM 34 30 24 10 2 0 1 12 64 350
2014 PM-02 18 30 27 18 2 0 5 21 50 44
2014 PM-04 32 28 27 12 1 0 0 13 60 93
2014 PM-05 36 31 23 7 3 0 0 11 66 119
2014 PM-06 44 33 17 5 1 0 0 6 76 80
2011 PM 18 28 33 16 3 0 1 20 47 394
2011 PM-01 14 7 36 29 0 0 14 33 25 14
2011 PM-02 5 27 41 20 5 0 2 25 33 41
2011 PM-03 20 7 47 27 0 0 0 27 27 15
2011 PM-04 18 22 38 15 6 0 1 21 41 87
2011 PM-05 16 34 29 19 2 0 0 21 50 127
2011 PM-06 25 33 28 10 2 1 1 12 59 109
2008 PM 13 27 40 15 5 0 2 20 40 367
2008 PM-01 6 17 39 17 17 0 6 35 24 18
2008 PM-02 12 27 34 15 7 0 5 23 41 41
2008 PM-04 15 28 35 19 4 0 0 23 43 75
2008 PM-05 11 27 40 13 5 1 2 19 40 122
2008 PM-06 14 27 44 13 2 0 0 15 41 100

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 23 33 26 8 1 1 34 32 365
2017 PM-02 2 13 42 26 15 2 0 42 15 46
2017 PM-04 5 17 30 35 11 0 1 47 22 86
2017 PM-05 10 28 34 24 2 1 1 27 39 122
2017 PM-06 16 29 32 16 6 0 0 23 45 93
2014 PM 11 21 41 21 5 1 1 27 32 352
2014 PM-02 2 13 36 38 4 2 4 45 17 45
2014 PM-04 10 17 45 23 5 0 0 29 27 94
2014 PM-05 15 23 40 16 7 0 0 22 38 119
2014 PM-06 12 27 42 16 2 0 0 19 39 80
2011 PM 8 21 39 27 5 1 1 32 29 394
2011 PM-01 21 7 29 29 0 0 14 33 33 14
2011 PM-02 2 19 40 26 7 2 2 35 23 42
2011 PM-03 0 7 40 53 0 0 0 53 7 15
2011 PM-04 5 20 32 30 14 0 0 43 25 88
2011 PM-05 8 17 43 29 3 1 0 33 25 127
2011 PM-06 10 31 40 18 1 0 0 19 41 107
2008 PM 4 21 46 20 8 0 1 28 26 368
2008 PM-01 0 22 28 28 17 0 6 47 24 18
2008 PM-02 0 20 39 24 12 0 5 38 21 41
2008 PM-04 3 17 47 26 7 0 0 33 20 76
2008 PM-05 4 13 50 21 11 0 1 32 17 122
2008 PM-06 8 35 45 10 2 0 0 12 43 100

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 24 29 14 7 1 1 22 49 369
2017 PM-02 12 25 38 15 11 0 0 25 37 48
2017 PM-04 15 19 35 18 12 0 1 31 34 86
2017 PM-05 36 28 20 11 3 2 0 15 65 124
2017 PM-06 26 25 32 11 4 1 1 15 52 93
2014 PM 37 29 22 8 3 0 1 11 67 352
2014 PM-02 24 31 24 9 4 2 5 14 60 45
2014 PM-04 35 27 21 13 4 0 0 17 62 94
2014 PM-05 46 27 17 7 2 0 0 9 73 119
2014 PM-06 35 32 26 6 0 0 1 6 67 80
2011 PM 24 32 28 10 5 0 2 14 57 397
2011 PM-01 29 14 14 29 0 0 14 33 50 14
2011 PM-02 5 38 36 12 5 0 5 18 45 42
2011 PM-03 13 20 53 7 0 0 7 7 36 15
2011 PM-04 16 32 31 13 9 0 0 22 48 88
2011 PM-05 30 35 24 5 5 0 1 10 65 128
2011 PM-06 33 30 27 8 2 0 0 10 63 109
2008 PM 19 30 31 13 5 1 1 18 50 367
2008 PM-01 17 6 33 17 22 0 6 41 24 18
2008 PM-02 2 37 34 12 10 0 5 23 41 41
2008 PM-04 18 34 28 13 3 4 0 16 55 76
2008 PM-05 23 27 33 12 3 0 1 16 51 121
2008 PM-06 23 33 30 11 3 0 0 14 56 100

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 20 34 20 11 2 1 32 33 368
2017 PM-02 4 19 33 23 13 4 4 39 25 48
2017 PM-04 8 18 33 19 19 3 0 40 26 87
2017 PM-05 16 26 33 19 5 1 1 24 43 122
2017 PM-06 12 16 40 20 9 2 1 30 29 93
2014 PM 16 21 32 20 7 1 2 28 38 352
2014 PM-02 7 18 26 22 13 4 9 41 29 45
2014 PM-04 17 21 30 23 7 1 0 31 39 94
2014 PM-05 23 19 34 19 5 0 0 24 42 119
2014 PM-06 10 25 41 15 6 2 0 22 36 80
2011 PM 10 23 37 18 8 0 4 27 35 397
2011 PM-01 7 21 21 21 7 0 21 36 36 14
2011 PM-02 5 10 50 24 5 0 7 31 15 42
2011 PM-03 0 13 47 13 7 0 20 25 17 15
2011 PM-04 9 26 31 22 9 1 2 32 36 88
2011 PM-05 13 26 39 12 9 0 2 21 40 128
2011 PM-06 10 26 36 20 7 0 1 28 36 109
2008 PM 14 25 32 21 5 1 2 27 40 368
2008 PM-01 0 22 33 22 11 6 6 38 25 18
2008 PM-02 7 29 24 32 5 0 2 38 38 41
2008 PM-04 12 30 29 18 5 1 4 25 44 76
2008 PM-05 18 20 34 20 5 0 2 26 39 122
2008 PM-06 15 26 34 19 5 1 0 24 41 100

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 25 38 13 6 2 1 20 40 369
2017 PM-02 6 23 37 19 11 2 2 30 30 48
2017 PM-04 8 24 39 21 8 1 0 29 32 87
2017 PM-05 20 27 36 9 3 2 1 13 49 123
2017 PM-06 17 24 43 10 3 2 1 13 42 93
2014 PM 30 31 27 8 3 1 1 10 62 351
2014 PM-02 9 18 40 18 9 4 2 29 28 45
2014 PM-04 29 29 30 9 2 0 1 11 59 93
2014 PM-05 37 30 26 6 0 0 1 6 68 119
2014 PM-06 32 40 21 5 1 0 0 6 73 80
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 78 8 5 4 2 0 3 89 6 370
2017 PM-02 83 8 4 2 2 0 0 92 4 48
2017 PM-04 84 6 7 1 0 0 2 92 1 87
2017 PM-05 72 12 3 6 2 1 4 88 9 124
2017 PM-06 77 6 5 3 3 0 4 88 7 93
2014 PM 74 12 7 2 1 0 4 90 3 352
2014 PM-02 77 18 2 0 2 0 0 96 2 45
2014 PM-04 76 12 6 2 0 0 4 91 2 94
2014 PM-05 71 10 10 2 1 0 6 86 4 119
2014 PM-06 74 15 6 1 0 0 4 92 1 80
2011 PM 76 11 4 4 2 0 4 90 6 397
2011 PM-01 79 7 7 0 0 0 7 92 0 14
2011 PM-02 74 12 2 5 0 0 7 92 5 42
2011 PM-03 60 20 7 13 0 0 0 80 13 15
2011 PM-04 80 8 2 3 3 0 3 91 7 88
2011 PM-05 78 10 5 2 1 0 3 91 3 128
2011 PM-06 75 13 3 4 3 0 3 91 7 109
2008 PM 72 11 5 2 2 1 7 90 4 368
2008 PM-01 72 6 6 6 0 0 11 88 6 18
2008 PM-02 68 17 5 2 0 0 7 92 3 41
2008 PM-04 76 12 4 0 1 1 5 94 1 76
2008 PM-05 74 8 7 2 2 0 7 88 4 122
2008 PM-06 70 13 5 3 3 1 5 88 6 100

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 32 13 11 6 3 3 68 18 370
2017 PM-02 30 38 14 8 6 4 0 70 15 48
2017 PM-04 30 29 13 10 6 7 6 67 18 87
2017 PM-05 30 31 16 10 7 2 3 64 19 124
2017 PM-06 32 37 11 13 5 0 1 71 18 93
2014 PM 28 34 15 7 10 3 4 67 17 352
2014 PM-02 18 31 20 4 14 9 4 56 21 45
2014 PM-04 24 26 17 12 9 4 8 57 23 94
2014 PM-05 31 38 14 7 8 1 2 71 15 119
2014 PM-06 35 41 9 4 9 2 0 78 13 80

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 30 10 6 4 1 0 80 10 370
2017 PM-02 48 31 12 6 2 0 0 79 8 48
2017 PM-04 46 28 14 7 2 3 0 77 9 87
2017 PM-05 48 33 8 5 6 0 0 81 10 124
2017 PM-06 51 29 9 6 5 0 0 80 12 93
2014 PM 42 34 8 8 7 1 0 76 16 352
2014 PM-02 31 42 4 7 11 4 0 76 19 45
2014 PM-04 36 31 13 13 8 0 0 67 20 94
2014 PM-05 44 38 7 6 5 0 0 82 11 119
2014 PM-06 53 26 7 4 7 1 1 81 11 80

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 37 9 12 4 1 0 74 17 370
2017 PM-02 35 40 8 12 2 0 2 77 15 48
2017 PM-04 39 37 11 7 3 2 0 78 11 87
2017 PM-05 28 41 9 16 7 0 0 69 23 124
2017 PM-06 41 34 9 12 4 0 0 75 16 93
2014 PM 23 39 12 18 6 1 1 64 24 352
2014 PM-02 15 38 13 15 9 9 0 59 27 45
2014 PM-04 22 35 15 19 7 0 1 58 27 94
2014 PM-05 24 41 12 19 5 0 0 65 24 119
2014 PM-06 30 41 7 14 5 1 1 73 19 80
2011 PM 24 46 8 13 7 2 1 72 20 396
2011 PM-01 29 29 0 14 29 0 0 57 43 14
2011 PM-02 31 43 5 10 7 5 0 78 18 42
2011 PM-03 0 33 13 27 13 13 0 38 46 15
2011 PM-04 23 36 13 15 13 0 1 59 28 87
2011 PM-05 18 55 9 14 3 1 0 73 17 128
2011 PM-06 33 50 3 10 1 2 2 86 11 109
2008 PM 30 41 11 12 5 1 1 72 17 368
2008 PM-01 17 44 6 11 11 11 0 69 25 18
2008 PM-02 24 46 17 5 7 0 0 71 12 41
2008 PM-04 29 38 13 8 8 0 4 70 16 76
2008 PM-05 27 42 12 16 3 0 0 69 19 122
2008 PM-06 39 41 5 13 2 0 0 80 15 100

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 30 14 9 5 6 1 69 16 369
2017 PM-02 30 35 14 8 6 4 2 69 15 48
2017 PM-04 39 29 18 7 2 3 1 71 9 86
2017 PM-05 29 28 10 18 9 6 0 61 28 124
2017 PM-06 42 33 14 3 4 3 0 78 8 93
2014 PM 23 30 14 15 11 6 1 57 28 352
2014 PM-02 18 20 15 15 16 15 0 45 37 45
2014 PM-04 17 29 18 16 11 6 3 50 30 94
2014 PM-05 19 37 12 19 9 3 0 58 29 119
2014 PM-06 41 29 10 5 10 2 2 74 16 80
2011 PM 32 32 9 14 8 4 0 67 24 397
2011 PM-01 36 21 0 7 36 0 0 57 43 14
2011 PM-02 26 36 10 21 5 2 0 63 27 42
2011 PM-03 7 20 20 20 13 20 0 33 42 15
2011 PM-04 23 33 8 16 15 6 0 59 33 88
2011 PM-05 29 34 13 20 4 2 0 63 24 128
2011 PM-06 48 33 6 5 5 4 1 85 10 109
2008 PM 36 30 13 10 7 3 1 69 17 368
2008 PM-01 22 28 6 17 11 17 0 60 33 18
2008 PM-02 17 32 27 10 10 5 0 51 21 41
2008 PM-04 34 28 11 7 12 4 5 68 20 76
2008 PM-05 30 40 13 13 4 0 0 70 17 122
2008 PM-06 58 20 11 5 5 1 0 79 10 100

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 25 18 13 10 13 3 51 28 370
2017 PM-02 13 23 25 12 8 17 2 44 26 48
2017 PM-04 24 16 16 12 7 20 6 53 26 87
2017 PM-05 17 23 21 14 14 9 2 44 32 124
2017 PM-06 13 42 13 14 10 8 1 60 26 93
2014 PM 8 27 20 20 13 10 2 40 37 352
2014 PM-02 7 13 27 12 15 24 2 27 37 45
2014 PM-04 4 14 30 26 14 10 3 21 45 94
2014 PM-05 9 35 17 15 13 9 2 49 31 119
2014 PM-06 12 39 12 21 10 5 1 54 33 80

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 39 6 5 2 0 0 87 7 370
2017 PM-02 51 43 4 2 0 0 0 94 2 48
2017 PM-04 47 41 6 3 3 0 0 88 7 87
2017 PM-05 43 38 11 5 3 0 0 80 8 124
2017 PM-06 47 42 2 6 2 0 0 89 9 93
2014 PM 41 38 10 9 3 0 0 78 12 352
2014 PM-02 42 29 18 7 4 0 0 71 11 45
2014 PM-04 33 49 6 12 1 0 0 82 13 94
2014 PM-05 42 33 13 8 3 0 0 76 12 119
2014 PM-06 47 37 6 6 4 0 0 84 10 80
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 37 9 7 4 0 0 80 11 370
2017 PM-02 40 45 6 4 4 0 0 86 8 48
2017 PM-04 52 31 8 7 2 0 0 83 9 87
2017 PM-05 36 38 11 9 6 1 0 74 14 124
2017 PM-06 40 39 9 9 4 0 0 79 13 93
2014 PM 34 37 14 10 5 0 0 71 15 352
2014 PM-02 33 31 16 7 13 0 0 64 20 45
2014 PM-04 37 39 7 11 5 0 0 76 16 94
2014 PM-05 34 37 16 11 2 0 0 71 13 119
2014 PM-06 32 39 15 7 5 1 0 72 13 80
2011 PM 34 39 12 9 6 0 0 73 15 397
2011 PM-01 50 14 7 14 14 0 0 64 29 14
2011 PM-02 36 45 5 5 7 0 2 83 12 42
2011 PM-03 13 47 13 7 13 7 0 64 21 15
2011 PM-04 34 33 18 10 5 0 0 67 15 88
2011 PM-05 37 38 9 10 5 0 0 75 16 128
2011 PM-06 31 44 13 8 4 0 0 75 12 109
2008 PM 31 40 11 11 7 0 0 71 18 368
2008 PM-01 22 56 6 6 11 0 0 78 17 18
2008 PM-02 37 27 12 22 2 0 0 63 24 41
2008 PM-04 30 41 8 11 9 0 1 72 20 76
2008 PM-05 31 38 11 13 7 0 0 69 20 122
2008 PM-06 30 44 13 7 5 1 0 75 12 100

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 31 10 3 3 1 0 84 6 369
2017 PM-02 46 41 8 2 2 0 0 88 4 48
2017 PM-04 58 26 8 0 2 5 1 89 2 87
2017 PM-05 46 30 14 5 4 1 0 77 9 124
2017 PM-06 49 36 8 5 2 0 0 85 8 92
2014 PM 44 29 13 8 4 1 1 74 12 352
2014 PM-02 44 29 11 2 9 4 0 77 12 45
2014 PM-04 50 29 7 10 3 0 1 79 13 94
2014 PM-05 43 28 15 10 3 1 0 71 13 119
2014 PM-06 42 29 19 4 4 1 1 73 8 80
2011 PM 46 30 11 6 4 2 1 78 11 395
2011 PM-01 43 14 0 21 14 7 0 62 38 14
2011 PM-02 39 39 12 5 2 0 2 80 8 41
2011 PM-03 33 27 13 7 13 7 0 64 21 15
2011 PM-04 43 33 14 6 2 2 0 78 8 88
2011 PM-05 51 29 9 8 3 0 0 80 11 127
2011 PM-06 48 29 13 4 4 2 1 79 8 109
2008 PM 44 33 12 6 3 2 1 78 9 368
2008 PM-01 33 44 6 6 6 6 0 82 12 18
2008 PM-02 44 29 15 10 2 0 0 73 12 41
2008 PM-04 46 24 20 3 3 3 3 74 6 76
2008 PM-05 43 34 11 8 2 0 1 79 10 122
2008 PM-06 45 36 9 5 3 2 0 83 8 100

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 32 11 5 3 0 0 80 9 368
2017 PM-02 46 33 14 4 2 0 0 79 6 48
2017 PM-04 53 30 9 4 3 0 0 83 8 87
2017 PM-05 42 32 12 8 4 1 0 75 12 122
2017 PM-06 47 35 11 2 4 0 0 83 6 93
2014 PM 34 38 13 11 4 0 0 72 16 352
2014 PM-02 29 35 23 7 7 0 0 64 13 45
2014 PM-04 31 39 10 17 3 0 0 70 20 94
2014 PM-05 38 36 12 9 6 0 0 73 15 119
2014 PM-06 37 40 12 10 1 0 0 77 11 80
2011 PM 44 34 8 7 7 1 0 78 14 397
2011 PM-01 43 29 0 14 14 0 0 71 29 14
2011 PM-02 38 43 7 5 7 0 0 81 12 42
2011 PM-03 20 60 7 0 13 0 0 80 13 15
2011 PM-04 45 27 10 10 6 1 0 74 16 88
2011 PM-05 44 35 7 9 5 0 0 79 14 128
2011 PM-06 50 31 7 4 6 1 0 82 10 109
2008 PM 39 38 10 8 5 0 0 77 13 368
2008 PM-01 33 39 6 11 6 6 0 76 18 18
2008 PM-02 41 29 12 12 5 0 0 71 17 41
2008 PM-04 34 38 8 17 3 0 0 72 20 76
2008 PM-05 37 43 11 6 3 0 1 80 9 122
2008 PM-06 43 37 10 4 6 0 0 80 10 100

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 85 8 3 1 1 0 3 95 2 370
2017 PM-02 90 6 0 2 0 0 2 98 2 48
2017 PM-04 87 7 3 0 0 0 3 96 0 87
2017 PM-05 83 9 3 0 2 0 3 94 2 124
2017 PM-06 83 9 4 1 1 0 2 93 2 93
2014 PM 80 9 6 1 1 0 3 92 2 351
2014 PM-02 82 11 4 0 2 0 0 93 2 45
2014 PM-04 83 10 3 0 1 0 3 96 1 93
2014 PM-05 73 10 9 2 2 0 5 87 3 119
2014 PM-06 82 9 5 0 0 0 4 95 0 80
2011 PM 84 9 3 1 1 0 3 95 2 397
2011 PM-01 79 7 7 0 0 0 7 92 0 14
2011 PM-02 88 7 2 0 0 0 2 98 0 42
2011 PM-03 80 20 0 0 0 0 0 100 0 15
2011 PM-04 88 7 1 0 1 0 3 98 1 88
2011 PM-05 80 9 4 2 1 0 4 93 3 128
2011 PM-06 85 8 2 1 1 0 3 96 2 109
2008 PM 82 4 3 1 2 1 8 94 3 368
2008 PM-01 78 11 0 0 6 0 6 94 6 18
2008 PM-02 78 7 0 2 0 2 10 97 3 41
2008 PM-04 86 4 3 0 0 1 7 97 0 76
2008 PM-05 80 5 2 2 1 0 11 94 3 122
2008 PM-06 86 0 4 0 3 0 7 92 3 100

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 24 7 5 3 5 3 83 9 369
2017 PM-02 58 27 2 2 6 4 0 89 9 48
2017 PM-04 56 25 4 3 1 7 3 90 5 87
2017 PM-05 46 27 12 6 2 3 4 79 8 123
2017 PM-06 52 20 5 9 4 8 2 80 15 93
2014 PM 45 25 12 6 6 2 4 75 13 352
2014 PM-02 46 15 20 7 12 0 0 62 18 45
2014 PM-04 55 24 6 4 1 2 6 87 6 94
2014 PM-05 36 28 13 7 8 2 7 70 16 119
2014 PM-06 48 27 11 6 5 1 1 77 11 80
2011 PM 47 27 11 4 4 3 4 80 8 396
2011 PM-01 50 14 7 14 7 0 7 69 23 14
2011 PM-02 45 19 14 5 7 2 7 71 13 42
2011 PM-03 40 33 20 0 7 0 0 73 7 15
2011 PM-04 45 30 8 6 5 3 3 80 11 88
2011 PM-05 52 27 10 4 2 2 5 83 6 128
2011 PM-06 45 31 13 2 4 4 2 80 6 108

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 62 25 6 5 2 0 0 87 7 370
2017 PM-02 60 27 8 4 0 0 0 88 4 48
2017 PM-04 70 21 3 1 3 1 0 92 5 87
2017 PM-05 56 32 5 5 2 0 0 88 8 124
2017 PM-06 60 22 6 10 2 0 0 82 12 93

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 25 6 2 3 1 0 89 5 370
2017 PM-02 67 29 2 0 2 0 0 96 2 48
2017 PM-04 73 19 2 1 2 2 0 94 3 87
2017 PM-05 57 27 9 2 3 0 1 85 6 124
2017 PM-06 57 27 8 4 4 0 0 84 9 93

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 25 8 6 2 0 0 83 8 370
2017 PM-02 61 25 10 2 2 0 0 86 4 48
2017 PM-04 59 31 6 1 3 0 0 90 4 87
2017 PM-05 57 21 10 9 3 0 0 78 12 124
2017 PM-06 56 26 7 10 1 0 0 82 11 93
2014 PM 46 30 10 7 6 0 0 76 13 352
2014 PM-02 44 22 15 7 12 0 0 66 18 45
2014 PM-04 45 32 7 11 5 0 0 76 16 94
2014 PM-05 48 31 9 5 7 0 0 79 12 119
2014 PM-06 49 30 11 5 4 1 0 80 9 80
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 35 16 6 3 5 6 72 11 140
2017 PM-05 22 36 14 12 3 7 6 67 17 51
2017 PM-06 30 38 17 3 3 4 5 75 6 74
2014 PM 20 36 16 12 7 5 4 61 21 153
2014 PM-04 8 17 25 25 0 8 17 33 33 12
2014 PM-05 14 40 17 14 9 4 1 57 24 67
2014 PM-06 29 36 14 9 4 3 4 70 14 69

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 37 17 5 4 4 0 74 9 370
2017 PM-02 32 46 16 2 2 2 0 79 4 48
2017 PM-04 36 34 13 6 3 8 0 76 10 87
2017 PM-05 25 37 21 6 5 5 0 65 12 124
2017 PM-06 41 36 14 6 3 0 0 76 10 93
2014 PM 19 34 18 13 11 5 0 56 25 351
2014 PM-02 18 32 23 14 7 7 0 53 22 44
2014 PM-04 17 36 18 14 7 7 0 58 23 94
2014 PM-05 20 32 16 16 13 3 0 54 30 119
2014 PM-06 22 35 21 7 10 4 0 60 18 80
2011 PM 24 38 16 11 7 4 0 65 19 396
2011 PM-01 57 14 7 0 21 0 0 71 21 14
2011 PM-02 21 40 19 12 5 2 0 63 17 42
2011 PM-03 0 40 27 13 7 13 0 46 23 15
2011 PM-04 24 37 10 13 11 3 1 64 25 87
2011 PM-05 20 41 20 11 5 5 0 63 16 128
2011 PM-06 30 37 14 9 6 5 0 70 15 109

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 34 16 14 5 1 0 65 19 370
2017 PM-02 34 39 14 8 4 0 0 73 12 48
2017 PM-04 37 31 8 14 8 2 0 69 23 87
2017 PM-05 18 34 24 15 7 1 0 53 23 124
2017 PM-06 37 35 15 13 0 0 0 72 13 93
2014 PM 16 29 22 17 14 3 0 46 31 351
2014 PM-02 16 34 18 14 12 7 0 53 27 44
2014 PM-04 19 30 24 12 14 2 0 50 26 94
2014 PM-05 13 25 24 20 16 2 0 39 37 119
2014 PM-06 17 29 25 19 9 1 0 47 28 80
2011 PM 18 36 20 16 9 1 0 55 25 396
2011 PM-01 43 7 14 21 14 0 0 50 36 14
2011 PM-02 21 36 21 14 7 0 0 57 21 42
2011 PM-03 0 27 20 27 20 7 0 29 50 15
2011 PM-04 25 26 21 14 14 0 0 52 28 87
2011 PM-05 12 44 23 15 6 0 0 55 21 128
2011 PM-06 19 39 17 17 6 2 0 60 23 109
2008 PM 22 36 18 14 9 1 0 58 23 367
2008 PM-01 24 29 24 0 12 12 0 60 13 17
2008 PM-02 24 34 17 15 7 2 0 60 23 41
2008 PM-04 18 42 16 13 11 0 0 61 24 76
2008 PM-05 20 35 21 16 7 1 0 56 22 122
2008 PM-06 26 33 15 15 11 0 0 59 26 100

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 34 18 19 9 2 0 53 29 369
2017 PM-02 23 32 23 14 4 4 0 57 19 48
2017 PM-04 25 29 11 16 14 4 0 57 32 87
2017 PM-05 12 32 20 22 13 0 0 45 35 124
2017 PM-06 12 43 21 19 3 1 0 56 23 92
2014 PM 7 27 21 25 17 3 0 36 43 351
2014 PM-02 9 32 20 19 14 7 0 44 35 44
2014 PM-04 11 31 21 25 12 1 0 42 37 94
2014 PM-05 5 22 19 26 25 2 0 28 53 119
2014 PM-06 5 26 26 29 12 2 0 32 41 80
2011 PM 7 36 21 25 9 2 0 44 35 397
2011 PM-01 36 21 0 14 29 0 0 57 43 14
2011 PM-02 12 36 21 21 7 2 0 49 29 42
2011 PM-03 0 33 20 27 20 0 0 33 47 15
2011 PM-04 6 36 20 27 9 1 0 43 37 88
2011 PM-05 4 39 25 23 6 2 0 44 30 128
2011 PM-06 8 33 21 28 7 2 0 42 36 109
2008 PM 8 34 18 26 11 4 0 43 38 368
2008 PM-01 17 17 11 22 11 22 0 43 43 18
2008 PM-02 5 29 22 29 12 2 0 35 43 41
2008 PM-04 11 34 12 28 12 4 0 47 41 76
2008 PM-05 9 34 20 26 9 2 0 43 36 122
2008 PM-06 3 40 18 24 13 2 0 44 38 100

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 30 19 12 10 3 0 58 23 369
2017 PM-02 24 35 21 10 6 4 0 61 17 48
2017 PM-04 35 22 20 11 6 6 0 61 18 87
2017 PM-05 17 28 20 16 17 2 0 46 33 124
2017 PM-06 27 39 15 10 8 1 0 67 17 92
2014 PM 11 25 18 23 19 5 0 37 43 351
2014 PM-02 7 23 23 19 18 11 0 33 41 44
2014 PM-04 10 29 15 26 16 5 0 40 44 94
2014 PM-05 12 17 21 23 25 2 0 30 49 119
2014 PM-06 12 31 18 22 12 4 0 45 36 80
2011 PM 17 35 20 12 11 5 0 54 24 397
2011 PM-01 50 7 7 0 29 7 0 62 31 14
2011 PM-02 17 31 24 17 5 7 0 51 23 42
2011 PM-03 0 40 7 27 20 7 0 43 50 15
2011 PM-04 14 34 22 15 11 5 0 50 27 88
2011 PM-05 16 33 25 13 10 3 1 50 24 128
2011 PM-06 18 44 17 7 9 5 0 65 17 109
2008 PM 20 35 18 11 11 5 0 58 24 368
2008 PM-01 17 22 11 11 17 22 0 50 36 18
2008 PM-02 17 32 15 22 7 7 0 53 32 41
2008 PM-04 21 34 20 7 13 5 0 58 21 76
2008 PM-05 18 34 21 11 9 7 0 56 21 122
2008 PM-06 23 38 14 12 13 0 0 61 25 100

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 37 14 21 11 2 0 54 32 369
2017 PM-02 19 30 2 35 12 2 0 50 48 48
2017 PM-04 24 34 12 17 8 4 0 61 26 87
2017 PM-05 8 35 18 23 16 0 0 42 39 124
2017 PM-06 19 44 14 16 6 0 0 63 23 92
2014 PM 9 28 18 23 19 3 0 38 43 351
2014 PM-02 5 25 16 32 16 7 0 32 51 44
2014 PM-04 8 29 20 22 19 1 0 38 42 94
2014 PM-05 12 23 19 21 24 2 0 36 45 119
2014 PM-06 6 36 17 26 13 2 0 43 40 80
2011 PM 13 36 19 21 11 2 0 49 32 396
2011 PM-01 36 29 0 0 29 7 0 69 31 14
2011 PM-02 17 31 17 29 5 2 0 49 34 42
2011 PM-03 0 33 13 27 13 13 0 38 46 15
2011 PM-04 14 32 19 23 13 0 0 45 35 88
2011 PM-05 9 39 21 21 9 0 0 48 31 127
2011 PM-06 14 38 19 17 10 2 0 52 28 109
2008 PM 15 41 16 17 10 1 0 57 27 367
2008 PM-01 17 28 17 17 11 6 6 50 31 18
2008 PM-02 5 34 17 24 15 5 0 41 41 41
2008 PM-04 9 44 12 25 8 1 0 54 34 75
2008 PM-05 14 46 16 12 11 1 0 60 24 122
2008 PM-06 22 41 18 12 7 0 0 63 19 100
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 41 13 12 4 1 0 70 17 370
2017 PM-02 21 54 12 10 2 0 0 75 12 48
2017 PM-04 30 36 16 10 4 3 0 69 15 87
2017 PM-05 20 37 18 18 8 0 0 57 25 124
2017 PM-06 34 48 6 9 2 0 0 83 11 93
2014 PM 16 32 22 21 8 1 0 48 30 352
2014 PM-02 9 45 24 11 9 2 0 55 20 45
2014 PM-04 20 32 20 20 6 1 0 53 27 94
2014 PM-05 13 26 23 24 14 0 0 39 38 119
2014 PM-06 19 33 21 24 2 0 0 52 27 80
2011 PM 20 48 15 12 5 1 0 68 17 397
2011 PM-01 57 29 0 0 14 0 0 86 14 14
2011 PM-02 21 48 19 10 2 0 0 69 12 42
2011 PM-03 7 47 27 7 7 7 0 57 14 15
2011 PM-04 17 50 22 8 3 0 0 67 11 88
2011 PM-05 18 54 10 13 5 0 0 72 18 128
2011 PM-06 21 40 14 17 6 1 0 62 24 109

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 43 9 4 1 1 0 86 5 368
2017 PM-02 50 42 8 0 0 0 0 92 0 47
2017 PM-04 42 42 11 2 1 2 0 85 3 87
2017 PM-05 34 46 10 7 2 0 1 81 8 124
2017 PM-06 48 41 5 4 0 1 0 90 4 92
2014 PM 35 45 10 6 3 2 0 81 8 352
2014 PM-02 22 46 9 5 9 9 0 75 15 45
2014 PM-04 36 41 13 8 1 1 0 77 10 94
2014 PM-05 35 46 11 4 2 2 0 82 7 119
2014 PM-06 43 45 6 5 1 0 0 88 6 80
2011 PM 37 42 10 6 2 3 0 82 8 397
2011 PM-01 71 7 7 0 7 7 0 85 8 14
2011 PM-02 40 36 14 7 0 2 0 78 7 42
2011 PM-03 0 60 13 7 7 13 0 69 15 15
2011 PM-04 39 40 8 8 2 3 0 81 11 88
2011 PM-05 33 45 13 5 2 2 0 79 8 128
2011 PM-06 41 46 6 6 0 1 0 88 6 109

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 33 11 7 1 2 0 81 8 370
2017 PM-02 36 38 8 14 2 2 0 75 17 48
2017 PM-04 43 36 14 3 1 2 0 81 5 87
2017 PM-05 41 34 15 8 2 1 0 76 9 124
2017 PM-06 55 31 5 7 0 1 1 88 7 93
2014 PM 40 37 9 7 5 2 1 79 12 352
2014 PM-02 33 31 7 13 9 4 2 69 24 45
2014 PM-04 35 37 16 5 4 2 0 74 10 94
2014 PM-05 40 37 8 9 4 2 1 79 13 119
2014 PM-06 51 42 2 1 4 0 0 93 5 80
2011 PM 45 36 9 6 3 2 0 82 9 397
2011 PM-01 79 7 0 7 7 0 0 86 14 14
2011 PM-02 38 43 7 7 2 2 0 83 10 42
2011 PM-03 33 40 7 7 7 7 0 79 14 15
2011 PM-04 39 33 15 7 5 2 0 73 12 88
2011 PM-05 45 35 9 7 2 2 0 82 9 128
2011 PM-06 50 39 5 2 2 1 1 92 4 109
2008 PM 43 33 9 8 4 2 1 79 12 368
2008 PM-01 39 22 17 6 11 6 0 65 18 18
2008 PM-02 27 29 15 15 5 0 10 62 22 41
2008 PM-04 34 42 8 5 3 8 0 83 9 76
2008 PM-05 40 40 7 9 2 0 1 81 12 122
2008 PM-06 60 21 9 6 4 0 0 81 10 100

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 31 18 10 4 4 0 66 15 369
2017 PM-02 32 33 14 14 6 0 0 65 21 48
2017 PM-04 23 36 24 6 4 7 0 63 11 87
2017 PM-05 27 35 19 13 3 2 1 64 16 123
2017 PM-06 42 25 14 10 4 6 0 71 15 93
2014 PM 28 37 19 8 5 2 1 68 13 352
2014 PM-02 13 37 22 9 9 7 2 56 20 45
2014 PM-04 25 31 22 13 5 3 0 58 19 94
2014 PM-05 29 38 21 7 5 0 0 67 12 119
2014 PM-06 40 44 9 4 4 0 0 84 7 80
2011 PM 19 40 18 13 4 4 1 62 18 396
2011 PM-01 57 21 0 7 7 7 0 85 15 14
2011 PM-02 10 45 26 14 0 5 0 58 15 42
2011 PM-03 7 47 20 20 7 0 0 53 27 15
2011 PM-04 11 34 20 21 8 5 1 49 30 87
2011 PM-05 16 45 16 14 4 3 1 64 19 128
2011 PM-06 30 39 19 6 2 3 0 72 8 109

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 29 15 12 11 6 1 59 25 370
2017 PM-02 19 46 6 15 10 4 0 67 26 48
2017 PM-04 23 27 23 8 9 10 0 56 19 87
2017 PM-05 22 23 15 18 15 6 2 49 35 124
2017 PM-06 40 29 10 7 8 3 3 74 16 93
2014 PM 19 24 15 19 15 5 2 47 37 352
2014 PM-02 13 18 20 22 20 2 4 33 46 45
2014 PM-04 13 21 13 27 15 10 2 38 47 94
2014 PM-05 23 23 17 13 17 5 2 50 32 119
2014 PM-06 24 37 11 16 9 4 0 63 26 80
2011 PM 20 26 19 15 11 7 2 51 28 396
2011 PM-01 36 21 21 0 21 0 0 57 21 14
2011 PM-02 17 29 21 24 5 5 0 48 30 42
2011 PM-03 7 20 20 20 20 7 7 31 46 15
2011 PM-04 16 15 25 14 17 10 2 36 36 87
2011 PM-05 18 31 19 16 8 7 1 53 26 128
2011 PM-06 26 30 15 11 7 6 5 63 21 109

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 14 7 5 2 1 3 86 7 370
2017 PM-02 77 14 8 0 0 0 0 92 0 48
2017 PM-04 69 16 8 3 0 1 2 88 3 87
2017 PM-05 62 12 6 7 2 2 7 82 11 124
2017 PM-06 68 14 8 5 3 0 2 84 9 93
2014 PM 65 16 8 6 1 1 4 84 8 352
2014 PM-02 73 20 2 2 2 0 0 93 4 45
2014 PM-04 68 15 6 4 0 1 5 89 5 94
2014 PM-05 57 16 11 7 2 1 6 78 11 119
2014 PM-06 67 13 9 9 0 0 2 82 9 80

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 71 14 7 2 1 3 2 89 4 369
2017 PM-02 75 19 4 2 0 0 0 94 2 48
2017 PM-04 72 15 6 1 0 6 1 93 1 86
2017 PM-05 64 16 9 2 1 4 4 87 3 124
2017 PM-06 72 10 10 4 3 0 1 83 8 93
2014 PM 65 18 7 3 0 3 4 88 4 352
2014 PM-02 77 15 0 2 0 5 0 98 2 45
2014 PM-04 72 13 8 1 0 2 4 91 1 94
2014 PM-05 56 19 12 5 1 2 6 81 6 119
2014 PM-06 63 23 5 4 0 4 1 91 4 80
2011 PM 74 15 6 1 0 2 3 92 1 397
2011 PM-01 86 0 7 0 0 0 7 92 0 14
2011 PM-02 64 19 10 0 0 0 7 90 0 42
2011 PM-03 53 33 7 0 0 7 0 93 0 15
2011 PM-04 73 16 6 1 0 1 3 93 1 88
2011 PM-05 74 14 8 1 0 2 2 91 1 128
2011 PM-06 79 12 4 2 0 2 2 94 2 109
2008 PM 71 15 5 2 1 2 4 92 3 366
2008 PM-01 59 6 6 0 0 12 18 92 0 17
2008 PM-02 71 17 7 0 0 2 2 92 0 41
2008 PM-04 75 12 7 1 0 0 5 92 1 75
2008 PM-05 75 16 5 1 0 2 2 94 1 122
2008 PM-06 67 16 4 5 2 1 5 88 7 100

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 39 14 11 6 2 0 68 18 370
2017 PM-02 23 42 17 14 4 0 0 65 19 48
2017 PM-04 32 43 14 3 4 2 0 77 8 87
2017 PM-05 17 39 18 14 11 2 1 57 25 124
2017 PM-06 31 40 10 13 4 2 0 72 18 93
2014 PM 16 35 20 16 12 1 1 52 28 352
2014 PM-02 13 34 20 9 22 2 0 48 32 45
2014 PM-04 17 37 16 19 9 0 2 55 28 94
2014 PM-05 13 34 21 18 13 2 0 48 31 119
2014 PM-06 19 38 24 12 8 0 0 57 20 80
2011 PM 26 41 15 11 5 1 0 68 17 397
2011 PM-01 57 7 0 7 29 0 0 64 36 14
2011 PM-02 17 40 21 12 7 2 0 59 20 42
2011 PM-03 27 33 7 7 13 13 0 69 23 15
2011 PM-04 24 34 22 15 5 0 1 59 20 88
2011 PM-05 22 47 15 12 3 2 0 70 15 128
2011 PM-06 34 44 11 8 3 0 0 78 11 109
2008 PM 23 42 14 11 6 2 0 67 18 368
2008 PM-01 28 22 11 17 11 11 0 56 31 18
2008 PM-02 15 49 10 12 12 2 0 65 25 41
2008 PM-04 24 43 14 9 5 4 0 70 15 76
2008 PM-05 21 48 16 10 3 1 0 70 13 122
2008 PM-06 29 36 14 13 7 1 0 66 20 100

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 32 12 13 9 2 2 63 24 369
2017 PM-02 19 31 19 10 19 2 0 51 29 48
2017 PM-04 29 37 11 14 4 2 1 69 20 87
2017 PM-05 18 37 14 14 11 2 2 58 27 123
2017 PM-06 40 28 9 10 8 2 4 72 18 93
2014 PM 12 34 13 18 20 1 3 48 39 352
2014 PM-02 0 27 27 23 24 0 0 27 47 45
2014 PM-04 6 27 16 23 21 3 4 35 47 94
2014 PM-05 17 35 11 18 18 1 0 52 37 119
2014 PM-06 20 46 5 7 15 1 5 70 24 80
2011 PM 27 33 14 12 12 1 1 61 25 396
2011 PM-01 43 7 7 0 43 0 0 50 43 14
2011 PM-02 10 29 21 19 17 5 0 40 38 42
2011 PM-03 20 20 33 0 20 7 0 43 21 15
2011 PM-04 20 25 15 23 15 0 2 47 38 88
2011 PM-05 30 42 10 9 9 0 0 72 18 127
2011 PM-06 34 37 12 8 7 1 1 72 16 109
2008 PM 22 39 15 13 10 0 1 62 23 368
2008 PM-01 17 33 11 28 11 0 0 50 39 18
2008 PM-02 12 32 15 22 17 0 2 45 40 41
2008 PM-04 21 38 12 11 16 0 3 61 27 76
2008 PM-05 29 41 16 11 3 0 0 70 15 122
2008 PM-06 20 43 16 8 11 1 1 64 19 100

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 43 15 8 2 2 0 74 11 369
2017 PM-02 25 40 25 8 2 0 0 65 10 48
2017 PM-04 36 40 17 4 1 1 0 77 6 87
2017 PM-05 18 49 15 11 5 2 0 69 16 123
2017 PM-06 40 39 10 10 1 1 0 79 11 93

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 33 15 2 2 3 0 79 5 368
2017 PM-02 45 28 23 4 0 0 0 73 4 47
2017 PM-04 48 30 16 2 1 3 0 80 4 86
2017 PM-05 36 38 16 3 3 4 0 77 7 124
2017 PM-06 45 37 11 1 4 2 0 84 5 93
2014 PM 37 36 14 4 2 7 0 78 7 352
2014 PM-02 31 38 13 7 2 9 0 75 10 45
2014 PM-04 37 36 17 2 1 7 0 78 3 94
2014 PM-05 37 30 17 6 2 7 0 72 9 119
2014 PM-06 42 43 7 2 1 4 0 88 4 80

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 42 11 4 2 2 0 84 5 370
2017 PM-02 51 35 10 4 0 0 0 86 4 48
2017 PM-04 45 37 11 2 2 2 0 84 5 87
2017 PM-05 30 52 11 3 3 1 0 83 6 124
2017 PM-06 42 40 11 5 1 1 0 83 6 93
2014 PM 33 39 13 9 3 4 0 75 12 352
2014 PM-02 29 38 11 11 4 7 0 72 17 45
2014 PM-04 31 45 14 4 2 5 0 79 7 94
2014 PM-05 35 32 12 14 2 4 1 71 17 119
2014 PM-06 36 43 14 4 2 1 0 80 6 80
2011 PM 35 43 13 5 3 1 0 79 8 396
2011 PM-01 57 14 0 7 21 0 0 71 29 14
2011 PM-02 26 52 17 0 2 2 0 80 2 42
2011 PM-03 7 60 7 13 13 0 0 67 27 15
2011 PM-04 33 41 15 7 3 0 1 75 10 88
2011 PM-05 35 39 16 8 1 1 0 75 9 127
2011 PM-06 41 47 8 2 1 1 0 89 3 109

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 40 8 3 3 0 0 86 6 370
2017 PM-02 51 41 4 2 2 0 0 92 4 48
2017 PM-04 50 37 7 3 3 0 0 87 7 87
2017 PM-05 34 44 15 3 3 0 0 79 7 124
2017 PM-06 52 38 5 2 3 0 0 89 5 93
2014 PM 33 44 10 7 5 0 0 77 12 351
2014 PM-02 29 41 14 12 5 0 0 70 16 44
2014 PM-04 38 45 7 7 3 0 0 83 10 94
2014 PM-05 27 46 15 7 5 0 0 72 13 119
2014 PM-06 40 45 4 5 6 0 0 85 11 80
2011 PM 43 40 9 6 3 0 0 82 9 397
2011 PM-01 64 14 7 7 7 0 0 79 14 14
2011 PM-02 38 45 14 0 2 0 0 83 2 42
2011 PM-03 33 53 0 0 13 0 0 87 13 15
2011 PM-04 40 40 9 9 2 0 0 80 11 88
2011 PM-05 42 39 10 7 2 0 0 81 9 128
2011 PM-06 46 39 8 4 3 0 0 85 6 109
2008 PM 35 47 10 5 3 0 0 82 8 367
2008 PM-01 33 44 6 11 6 0 0 78 17 18
2008 PM-02 32 49 12 2 5 0 0 80 7 41
2008 PM-04 28 52 12 4 4 0 0 80 8 75
2008 PM-05 34 48 11 7 1 0 0 81 8 122
2008 PM-06 45 41 7 3 4 0 0 86 7 100

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 37 17 6 4 1 0 72 10 370
2017 PM-02 44 23 19 8 6 0 0 67 14 48
2017 PM-04 42 41 10 3 2 1 0 84 6 87
2017 PM-05 20 41 26 7 6 0 0 61 13 124
2017 PM-06 39 37 14 6 4 0 0 75 11 93
2014 PM 16 34 21 18 9 1 0 51 27 352
2014 PM-02 13 40 20 12 13 2 0 54 25 45
2014 PM-04 21 33 20 15 8 2 0 55 24 94
2014 PM-05 15 33 20 23 10 0 0 47 33 119
2014 PM-06 16 33 23 20 6 1 0 50 27 80
2011 PM 34 36 16 9 4 0 0 70 13 397
2011 PM-01 57 21 7 0 14 0 0 79 14 14
2011 PM-02 26 40 19 7 7 0 0 67 14 42
2011 PM-03 13 33 27 13 13 0 0 47 27 15
2011 PM-04 34 33 19 10 3 0 0 67 14 88
2011 PM-05 34 39 16 9 3 0 0 73 12 128
2011 PM-06 38 37 14 10 2 0 0 74 12 109

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 38 15 8 3 0 0 74 11 369
2017 PM-02 40 37 12 6 4 0 0 77 10 48
2017 PM-04 43 37 12 3 4 0 0 80 8 87
2017 PM-05 24 38 21 12 4 0 0 62 16 124
2017 PM-06 38 40 13 8 1 0 0 78 9 92
2014 PM 15 37 18 17 12 1 0 53 29 352
2014 PM-02 15 40 21 7 15 2 0 56 23 45
2014 PM-04 16 39 15 17 12 1 0 56 29 94
2014 PM-05 14 37 15 20 13 1 0 52 33 119
2014 PM-06 16 31 24 21 8 0 0 47 29 80
2011 PM 31 41 14 9 5 0 0 72 14 395
2011 PM-01 57 21 7 0 14 0 0 79 14 14
2011 PM-02 27 39 22 10 2 0 0 66 12 41
2011 PM-03 20 47 7 13 13 0 0 67 27 15
2011 PM-04 29 45 9 14 3 0 0 74 17 87
2011 PM-05 32 38 17 10 2 0 0 70 13 128
2011 PM-06 32 43 14 5 6 0 0 75 11 109
2008 PM 36 39 12 9 4 0 0 75 14 368
2008 PM-01 28 33 17 17 6 0 0 61 22 18
2008 PM-02 29 41 17 5 7 0 0 71 12 41
2008 PM-04 42 37 7 9 5 0 0 79 14 76
2008 PM-05 31 43 11 11 2 0 0 75 14 122
2008 PM-06 42 34 12 8 4 0 0 76 12 100

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 28 15 11 5 3 1 68 17 370
2017 PM-02 38 27 6 19 6 4 0 68 26 48
2017 PM-04 47 21 19 3 3 4 1 73 7 87
2017 PM-05 30 31 16 16 6 2 0 61 22 124
2017 PM-06 41 28 15 8 5 2 1 71 13 93
2014 PM 25 25 18 18 9 5 0 53 29 352
2014 PM-02 20 24 18 18 14 7 0 47 34 45
2014 PM-04 29 26 14 18 10 5 0 57 29 94
2014 PM-05 25 24 19 18 7 7 0 53 27 119
2014 PM-06 25 25 22 17 9 2 0 51 26 80
2011 PM 36 30 15 10 7 3 0 68 17 397
2011 PM-01 57 21 0 7 14 0 0 79 21 14
2011 PM-02 26 26 17 19 5 7 0 56 26 42
2011 PM-03 13 33 20 27 7 0 0 47 33 15
2011 PM-04 40 30 14 6 9 2 0 71 15 88
2011 PM-05 35 30 17 12 4 2 0 66 16 128
2011 PM-06 38 35 14 5 6 3 0 75 11 109
2008 PM 38 31 14 10 4 4 1 72 14 368
2008 PM-01 28 28 6 22 6 11 0 63 31 18
2008 PM-02 22 32 17 12 0 17 0 65 15 41
2008 PM-04 39 25 21 7 4 3 1 67 11 76
2008 PM-05 39 34 11 8 4 2 1 76 13 122
2008 PM-06 44 32 9 9 4 1 1 78 13 100
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 24 40 36 370
2017 PM-02 23 46 32 48
2017 PM-04 18 45 37 87
2017 PM-05 28 34 38 124
2017 PM-06 28 40 32 93
2014 PM 27 33 40 352
2014 PM-02 29 27 44 45
2014 PM-04 26 32 42 94
2014 PM-05 24 35 41 119
2014 PM-06 29 38 33 80
2011 PM 26 42 32 396
2011 PM-01 21 57 21 14
2011 PM-02 21 50 29 42
2011 PM-03 40 20 40 15
2011 PM-04 32 39 30 88
2011 PM-05 23 41 36 127
2011 PM-06 24 45 31 109

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 30 36 13 7 5 8 91
2017 PM-02 18 18 37 18 9 0 11
2017 PM-04 25 44 13 0 0 19 16
2017 PM-05 39 43 0 6 3 9 35
2017 PM-06 31 27 23 8 8 4 26
2014 PM 34 24 21 14 9999 7 94
2014 PM-02 23 23 40 15 9999 0 13
2014 PM-04 33 29 21 13 9999 4 24
2014 PM-05 34 38 8 17 9999 3 29
2014 PM-06 44 9 26 13 9999 9 23
2011 PM 33 28 25 4 9999 10 102
2011 PM-04 18 43 25 4 9999 11 28
2011 PM-05 38 24 21 7 9999 10 29
2011 PM-06 62 27 8 4 9999 0 26
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 15 85 370
2017 PM-04 10 90 87
2017 PM-05 22 78 124
2017 PM-06 13 87 93
2014 PM 18 82 352
2014 PM-02 20 80 45
2014 PM-04 12 88 94
2014 PM-05 18 82 119
2014 PM-06 24 76 80

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 39 54
2017 PM-05 34 27
2017 PM-06 42 12
2014 PM 41 64
2014 PM-05 28 22
2014 PM-06 53 19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 60 54
2017 PM-05 60 27
2017 PM-06 59 12
2014 PM 58 64
2014 PM-04 55 11
2014 PM-05 60 22
2014 PM-06 47 19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 19 54
2017 PM-05 26 27
2014 PM 19 64
2014 PM-05 24 22
2014 PM-06 26 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM-06 0 12
2014 PM-04 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 9 54
2014 PM-06 0 19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 24 54
2017 PM-05 26 27
2014 PM 25 64
2014 PM-05 36 22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 52 54
2017 PM-05 52 27
2017 PM-06 76 12
2014 PM 32 64
2014 PM-05 27 22
2014 PM-06 37 19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 45 54
2017 PM-05 44 27
2017 PM-06 59 12
2014 PM 30 64
2014 PM-05 24 22
2014 PM-06 32 19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 33 54
2017 PM-05 40 27
2014 PM 41 64
2014 PM-05 42 22
2014 PM-06 37 19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 29 54
2017 PM-05 29 27
2014 PM 27 64
2014 PM-05 33 22
2014 PM-06 32 19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 38 54
2017 PM-05 40 27
2017 PM-06 41 12
2014 PM 37 64
2014 PM-04 55 11
2014 PM-06 42 19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 61 54
2017 PM-05 74 27
2017 PM-06 58 12
2014 PM 48 64
2014 PM-04 64 11
2014 PM-05 45 22
2014 PM-06 42 19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 41 54
2017 PM-05 41 27
2017 PM-06 49 12
2014 PM 39 64
2014 PM-05 28 22
2014 PM-06 53 19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM 0 54
2017 PM-05 0 27
2017 PM-06 0 12
2014 PM-04 0 11
2014 PM-05 0 22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 13 54
2017 PM-06 0 12
2014 PM-04 0 11
2014 PM-05 0 22

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM 15 54
2017 PM-05 18 27
2014 PM 11 64

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 39 54
2017 PM-05 37 27
2017 PM-06 51 12
2014 PM 42 64
2014 PM-04 45 11
2014 PM-05 37 22
2014 PM-06 47 19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 29 54
2017 PM-05 33 27
2014 PM 25 64
2014 PM-05 24 22
2014 PM-06 26 19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 18 54
2014 PM 15 64

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 54 54
2017 PM-05 52 27
2017 PM-06 67 12
2014 PM 62 64
2014 PM-04 73 11
2014 PM-05 60 22
2014 PM-06 68 19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 33 54
2017 PM-05 33 27
2014 PM 31 64
2014 PM-04 55 11
2014 PM-05 27 22
2014 PM-06 26 19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 15 54
2017 PM-05 22 27
2014 PM 20 64
2014 PM-05 22 22

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 17 54
2017 PM-05 23 27
2014 PM 19 64
2014 PM-05 22 22

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 9 54
2014 PM 8 64
2014 PM-04 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 11 54
2014 PM 12 64

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 18 54
2017 PM-05 18 27
2014 PM 8 64
2014 PM-05 0 22

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 26 54
2017 PM-05 26 27
2014 PM 21 64
2014 PM-04 0 11
2014 PM-05 27 22
2014 PM-06 26 19

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 14 49
2014 PM 14 59

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM-05 0 25
2014 PM 10 59

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 12 49
2014 PM-06 0 17

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 14 49
2014 PM 8 59

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 12 49
2014 PM-04 0 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 14 49
2014 PM 8 59
2014 PM-06 0 17

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 11 49

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM 10 49
2014 PM 8 59

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 18 49
2017 PM-05 19 25
2014 PM 19 59
2014 PM-05 26 20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 34 49
2017 PM-05 30 25
2014 PM 40 59
2014 PM-04 45 11
2014 PM-05 36 20
2014 PM-06 35 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 49
2017 PM-05 0 25
2014 PM 0 59
2014 PM-04 0 11
2014 PM-05 0 20
2014 PM-06 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 47 49
2017 PM-05 44 25
2014 PM 59 59
2014 PM-04 73 11
2014 PM-05 66 20
2014 PM-06 53 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 49
2017 PM-05 0 25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 24 49
2017 PM-05 23 25
2014 PM 24 59
2014 PM-04 55 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 94 6 54
2017 PM-05 96 4 27
2017 PM-06 82 18 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 22 22 6 7 22 5 53 18 370
2017 PM-02 15 27 23 2 2 25 6 61 6 48
2017 PM-04 17 18 26 4 7 21 8 48 16 87
2017 PM-05 10 22 24 10 11 19 5 42 27 124
2017 PM-06 23 27 18 6 5 19 1 62 15 93
2014 PM 11 25 20 9 9 21 5 48 25 352
2014 PM-02 2 18 22 14 11 27 7 30 37 45
2014 PM-04 10 22 23 11 7 25 2 44 24 94
2014 PM-05 10 24 21 7 13 20 6 46 26 119
2014 PM-06 20 35 15 7 7 12 4 65 18 80

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 36 17 7 3 8 1 70 11 368
2017 PM-02 32 42 12 4 2 8 0 80 7 48
2017 PM-04 26 31 24 6 3 10 0 63 10 86
2017 PM-05 19 40 16 10 6 7 2 65 17 123
2017 PM-06 37 34 15 6 2 6 0 75 9 93
2014 PM 21 37 19 8 7 8 0 63 17 352
2014 PM-02 11 40 18 12 13 7 0 55 27 45
2014 PM-04 20 32 28 10 2 7 1 57 13 94
2014 PM-05 20 37 16 8 8 12 0 64 18 119
2014 PM-06 31 45 12 2 9 1 0 77 11 80
2011 PM 37 40 11 7 2 4 0 80 9 396
2011 PM-01 64 14 7 14 0 0 0 79 14 14
2011 PM-02 43 33 17 7 0 0 0 76 7 42
2011 PM-03 27 47 7 0 13 7 0 79 14 15
2011 PM-04 32 36 18 7 2 5 0 71 10 88
2011 PM-05 35 44 9 8 2 2 0 81 10 128
2011 PM-06 41 43 6 4 1 6 0 89 5 108
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 52 7 5 2 1 1 86 7 370
2017 PM-02 28 51 8 8 4 0 0 79 13 48
2017 PM-04 33 52 8 3 2 1 1 86 6 87
2017 PM-05 31 54 7 7 0 1 1 86 7 124
2017 PM-06 38 52 8 1 1 0 1 90 2 93
2014 PM 24 56 14 5 0 0 1 81 5 352
2014 PM-02 11 49 20 15 2 2 0 61 18 45
2014 PM-04 20 61 15 3 0 0 1 82 3 94
2014 PM-05 24 56 14 5 0 0 1 81 5 119
2014 PM-06 33 56 6 2 0 0 1 91 3 80
2011 PM 26 60 6 5 1 1 2 88 6 395
2011 PM-01 50 50 0 0 0 0 0 100 0 14
2011 PM-02 17 74 2 5 0 2 0 93 5 42
2011 PM-03 20 47 13 20 0 0 0 67 20 15
2011 PM-04 17 66 7 6 2 0 2 85 8 87
2011 PM-05 26 62 9 3 0 0 0 88 3 127
2011 PM-06 33 51 2 6 3 1 5 89 9 109
2008 PM 27 53 7 7 1 0 4 84 9 367
2008 PM-01 18 47 6 18 0 0 12 73 20 17
2008 PM-02 17 54 7 15 5 0 2 73 20 41
2008 PM-04 16 64 9 9 0 0 1 81 9 76
2008 PM-05 37 48 6 7 2 0 0 85 9 122
2008 PM-06 27 53 8 2 0 0 10 89 2 100

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 28 22 8 6 22 4 52 19 369
2017 PM-02 6 31 27 12 6 15 2 45 22 48
2017 PM-04 12 26 19 8 2 29 4 56 15 86
2017 PM-05 6 29 28 9 8 17 3 44 21 124
2017 PM-06 15 32 14 6 8 22 3 63 19 93
2014 PM 8 24 27 11 7 21 2 41 24 351
2014 PM-02 5 16 19 14 14 34 0 31 41 44
2014 PM-04 6 18 40 9 1 22 3 33 13 94
2014 PM-05 4 25 26 13 12 20 0 36 32 119
2014 PM-06 16 34 16 10 2 19 2 64 16 80
2011 PM 12 33 22 9 4 17 3 56 16 396
2011 PM-01 36 14 7 7 14 21 0 64 27 14
2011 PM-02 14 29 19 12 5 19 2 55 21 42
2011 PM-03 7 33 13 13 0 33 0 60 20 15
2011 PM-04 10 24 28 6 6 20 7 47 16 87
2011 PM-05 7 41 25 9 2 15 1 56 14 128
2011 PM-06 17 35 18 8 5 14 4 62 16 109

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 32 8 3 2 5 1 87 5 370
2017 PM-02 42 37 9 4 2 6 0 84 7 48
2017 PM-04 43 35 9 3 2 6 2 85 6 87
2017 PM-05 47 33 10 4 1 4 2 84 5 124
2017 PM-06 56 30 4 1 2 5 1 92 3 93
2014 PM 36 39 11 4 1 8 1 82 6 352
2014 PM-02 18 24 18 12 4 24 0 56 21 45
2014 PM-04 37 38 12 5 1 6 1 81 7 94
2014 PM-05 35 42 13 2 1 7 1 84 3 119
2014 PM-06 50 38 5 2 0 4 1 92 3 80
2011 PM 45 31 11 4 2 6 2 82 6 396
2011 PM-01 71 21 0 0 7 0 0 93 7 14
2011 PM-02 52 26 5 5 0 12 0 89 5 42
2011 PM-03 7 53 7 7 7 20 0 75 17 15
2011 PM-04 39 30 18 2 3 5 2 74 6 87
2011 PM-05 48 32 10 4 1 5 0 84 5 128
2011 PM-06 44 30 9 5 1 6 6 84 6 109
2008 PM 34 37 10 5 2 8 3 80 8 367
2008 PM-01 24 29 12 0 0 29 6 82 0 17
2008 PM-02 29 34 17 7 2 10 0 70 11 41
2008 PM-04 37 42 7 7 0 8 0 86 7 76
2008 PM-05 39 37 10 5 3 6 0 81 9 122
2008 PM-06 29 36 11 4 3 7 10 78 8 100

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 35 11 4 2 9 1 82 6 368
2017 PM-02 34 43 15 2 0 6 0 82 2 48
2017 PM-04 34 41 7 2 2 12 1 87 5 86
2017 PM-05 31 41 12 7 1 7 2 79 8 124
2017 PM-06 51 23 12 2 3 6 2 81 6 92
2014 PM 25 38 14 5 4 12 1 73 11 352
2014 PM-02 4 31 18 9 4 33 0 53 21 45
2014 PM-04 20 48 14 7 1 8 2 75 9 94
2014 PM-05 26 32 17 5 6 12 1 67 13 119
2014 PM-06 43 39 9 0 2 5 1 88 3 80
2011 PM 38 32 13 4 2 9 2 79 6 395
2011 PM-01 86 7 0 0 7 0 0 93 7 14
2011 PM-02 38 33 10 10 0 10 0 79 11 42
2011 PM-03 13 53 7 7 7 13 0 77 15 15
2011 PM-04 38 28 20 1 3 8 2 73 5 87
2011 PM-05 37 35 13 6 0 9 1 79 7 127
2011 PM-06 39 32 14 0 2 9 5 82 2 109
2008 PM 35 33 13 6 4 5 4 75 11 366
2008 PM-01 24 41 12 0 0 12 12 85 0 17
2008 PM-02 29 37 15 5 5 7 2 73 11 41
2008 PM-04 33 34 14 7 4 7 1 73 11 76
2008 PM-05 40 35 11 8 2 4 0 79 10 122
2008 PM-06 37 24 13 4 6 3 12 73 12 99
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 4 96 370
2017 PM-05 5 95 124
2014 PM 8 92 352
2014 PM-02 12 88 45
2014 PM-04 5 95 94
2014 PM-05 9 91 119
2014 PM-06 6 94 80

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 42 14
2014 PM 37 29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 65 14
2014 PM 87 29
2014 PM-05 82 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM 0 29
2014 PM-05 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM 0 29
2014 PM-05 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM 0 29
2014 PM-05 0 11

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM 0 29
2014 PM-05 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 14
2014 PM-05 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 51 14
2014 PM 54 29
2014 PM-05 44 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2014 PM-05 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2014 PM-05 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13
2014 PM 0 28
2014 PM-05 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 45 13
2014 PM 86 28
2014 PM-05 91 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 20 22 2 3 30 5 58 8 370
2017 PM-02 15 21 29 2 0 27 6 53 3 48
2017 PM-04 20 15 25 4 2 27 7 52 10 87
2017 PM-05 11 26 22 2 6 30 2 55 12 124
2017 PM-06 25 19 17 1 2 29 6 68 5 93
2014 PM 14 22 20 5 3 32 5 56 12 352
2014 PM-02 4 18 20 5 4 44 4 43 18 45
2014 PM-04 8 15 27 5 2 37 5 41 13 94
2014 PM-05 14 28 17 5 4 27 6 62 13 119
2014 PM-06 26 26 17 2 2 23 2 70 7 80

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 37 16 3 2 10 1 77 5 369
2017 PM-02 32 35 25 2 0 6 0 72 2 48
2017 PM-04 28 35 21 4 2 9 0 69 7 87
2017 PM-05 21 47 15 5 2 11 0 76 7 123
2017 PM-06 45 29 11 0 2 12 1 85 2 93
2014 PM 24 32 19 6 5 13 1 66 13 351
2014 PM-02 20 31 16 9 7 18 0 62 19 45
2014 PM-04 21 31 25 6 3 13 0 60 11 93
2014 PM-05 22 34 17 7 6 14 1 65 15 119
2014 PM-06 37 34 15 4 2 8 0 77 7 80
2011 PM 41 36 13 4 2 4 1 81 6 395
2011 PM-01 57 21 7 14 0 0 0 79 14 14
2011 PM-02 40 36 17 5 0 2 0 78 5 42
2011 PM-03 20 47 13 0 13 7 0 71 14 15
2011 PM-04 34 35 20 3 1 5 1 73 5 88
2011 PM-05 39 40 11 6 2 2 0 81 8 127
2011 PM-06 50 34 8 1 1 5 1 89 2 108
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 23 24 18 22 0 1 36 41 369
2017 PM-02 12 25 19 19 23 0 2 38 43 48
2017 PM-04 13 31 21 11 23 0 1 44 35 86
2017 PM-05 11 16 31 21 20 0 0 27 41 124
2017 PM-06 11 22 19 20 25 1 1 34 46 93

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 24 29 20 17 0 1 34 37 370
2017 PM-02 10 25 29 21 14 0 0 35 36 48
2017 PM-04 16 37 31 10 6 0 1 53 16 87
2017 PM-05 6 21 26 23 23 0 0 27 47 124
2017 PM-06 4 15 31 25 24 0 1 20 49 93

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 31 25 17 7 0 1 50 25 370
2017 PM-02 25 33 23 11 8 0 0 59 19 48
2017 PM-04 23 39 31 3 2 0 2 63 6 87
2017 PM-05 11 36 20 23 10 0 0 47 33 124
2017 PM-06 15 18 31 26 10 0 0 33 35 93

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 24 21 20 21 0 1 37 41 370
2017 PM-02 10 29 31 11 19 0 0 40 29 48
2017 PM-04 25 31 17 19 7 0 1 57 26 87
2017 PM-05 8 18 17 27 30 0 0 26 57 124
2017 PM-06 8 20 24 22 27 0 0 28 48 93

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 27 18 9 3 1 3 68 13 369
2017 PM-02 52 19 15 4 2 0 9 77 7 48
2017 PM-04 49 28 15 6 2 0 1 77 8 86
2017 PM-05 32 30 18 12 5 1 2 64 17 124
2017 PM-06 27 27 27 13 3 1 2 56 17 93

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 30 28 13 8 0 0 51 21 365
2017 PM-02 27 19 40 10 4 0 0 46 14 48
2017 PM-04 26 42 19 8 4 0 0 68 13 86
2017 PM-05 18 29 29 13 10 0 1 47 24 122
2017 PM-06 13 30 28 15 13 0 0 43 29 91

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 36 23 9 4 0 1 64 13 364
2017 PM-02 23 36 19 14 2 0 6 63 18 48
2017 PM-04 29 38 23 7 2 0 0 68 9 86
2017 PM-05 23 33 26 11 7 1 1 56 18 121
2017 PM-06 30 39 20 8 4 0 0 68 12 91

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 32 27 16 7 0 0 50 24 365
2017 PM-02 27 31 21 13 6 0 2 60 19 48
2017 PM-04 18 47 25 4 6 0 0 65 10 86
2017 PM-05 14 28 29 21 9 0 0 41 30 122
2017 PM-06 16 23 29 23 9 0 0 40 32 91

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 34 24 12 6 0 0 58 18 365
2017 PM-02 30 33 23 13 2 0 0 63 15 48
2017 PM-04 24 43 18 11 3 0 0 67 15 86
2017 PM-05 17 30 32 10 10 1 0 48 21 122
2017 PM-06 23 35 20 14 8 0 0 58 22 91

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 34 25 10 9 0 0 55 20 365
2017 PM-02 29 32 27 6 6 0 0 61 12 48
2017 PM-04 19 43 19 11 8 0 0 63 19 86
2017 PM-05 14 32 30 12 12 0 0 46 24 122
2017 PM-06 23 29 25 12 11 0 0 51 23 91

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 25 12 4 3 0 1 81 7 369
2017 PM-02 52 27 9 10 2 0 0 79 12 48
2017 PM-04 56 24 11 3 3 0 2 82 7 87
2017 PM-05 51 27 14 5 2 1 1 79 7 123
2017 PM-06 56 25 12 1 5 0 1 81 6 93

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 75 12 6 3 2 0 2 88 5 370
2017 PM-02 88 8 2 0 0 2 0 98 0 48
2017 PM-04 80 8 4 6 0 0 2 90 6 87
2017 PM-05 68 15 8 4 3 0 2 84 7 124
2017 PM-06 71 15 7 1 3 0 2 88 4 93

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 28 8 3 1 0 0 88 4 368
2017 PM-02 69 27 2 0 2 0 0 96 2 47
2017 PM-04 63 25 7 3 1 0 1 88 5 86
2017 PM-05 54 29 11 3 2 1 0 84 5 124
2017 PM-06 54 33 9 4 0 0 0 87 4 93

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 20 6 5 2 1 0 87 7 369
2017 PM-02 63 29 4 2 0 2 0 94 2 48
2017 PM-04 69 20 4 3 2 0 1 90 6 87
2017 PM-05 61 20 10 6 3 1 0 81 9 123
2017 PM-06 72 17 3 6 2 0 0 89 8 93

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 16 7 3 2 0 21 85 5 368
2017 PM-02 63 8 2 0 0 0 27 97 0 48
2017 PM-04 57 6 2 0 0 0 35 97 0 86
2017 PM-05 48 19 8 3 3 1 19 84 7 123
2017 PM-06 42 26 14 7 3 0 9 74 11 93

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 31 12 5 2 0 2 81 7 366
2017 PM-02 50 29 12 2 0 0 6 85 2 48
2017 PM-04 54 27 11 2 3 0 2 83 6 86
2017 PM-05 45 31 15 5 2 1 2 78 6 123
2017 PM-06 40 37 10 8 4 0 1 78 12 91

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 14 9 6 4 1 2 80 11 369
2017 PM-02 52 14 15 14 2 0 2 68 17 48
2017 PM-04 62 13 10 7 4 1 2 78 12 87
2017 PM-05 63 17 10 2 4 2 1 83 7 124
2017 PM-06 71 11 4 6 3 0 4 85 10 93

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 32 15 4 1 1 1 79 5 370
2017 PM-02 31 46 19 4 0 0 0 77 4 48
2017 PM-04 45 33 19 2 0 0 1 79 2 87
2017 PM-05 49 33 14 2 2 1 1 83 3 124
2017 PM-06 51 24 12 7 2 1 3 78 9 93

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 28 37 16 10 1 0 37 26 370
2017 PM-02 12 35 35 8 6 2 0 49 15 48
2017 PM-04 11 37 38 10 4 0 0 48 15 87
2017 PM-05 6 24 30 23 15 1 0 31 39 124
2017 PM-06 3 18 49 18 11 0 0 22 29 93

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 23 42 20 5 0 0 26 32 369
2017 PM-02 6 19 38 27 10 0 0 37 25 48
2017 PM-04 2 16 45 29 8 0 0 37 18 86
2017 PM-05 16 27 40 17 2 0 0 18 42 124
2017 PM-06 11 30 42 14 3 0 0 17 41 93

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 47 13 9 2 3 0 75 12 370
2017 PM-02 25 46 10 8 4 6 0 76 13 48
2017 PM-04 22 51 11 11 2 2 1 75 14 87
2017 PM-05 22 51 16 7 2 2 0 75 9 124
2017 PM-06 33 37 13 14 1 2 0 72 15 93

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 37 18 16 6 1 0 60 22 370
2017 PM-02 29 36 17 16 2 0 0 65 19 48
2017 PM-04 27 33 22 12 3 3 0 61 16 87
2017 PM-05 12 41 19 20 7 1 0 53 27 124
2017 PM-06 25 35 14 15 10 1 0 61 25 93
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 18 82 370
2017 PM-02 31 69 48
2017 PM-04 14 86 87
2017 PM-05 20 80 124
2017 PM-06 15 85 93
2014 PM 12 88 351
2014 PM-02 13 87 45
2014 PM-04 15 85 94
2014 PM-05 9 91 118
2014 PM-06 10 90 80

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 84 16 64
2017 PM-02 87 13 15
2017 PM-04 100 0 10
2017 PM-05 77 23 24
2017 PM-06 79 21 14
2014 PM 78 22 41
2014 PM-04 86 14 14
2014 PM-05 73 27 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 45 4 2 2 0 0 93 4 54
2017 PM-02 38 38 15 8 0 0 0 77 8 13
2017 PM-04 41 59 0 0 0 0 0 100 0 10
2017 PM-05 47 53 0 0 0 0 0 100 0 19
2017 PM-06 64 27 0 0 9 0 0 91 9 11
2014 PM 50 28 3 16 3 0 0 77 19 32
2014 PM-04 50 33 8 8 0 0 0 83 8 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 23 24 16 16 3 1 19 81 370
2017 PM-02 21 16 27 8 23 2 2 21 79 48
2017 PM-04 24 19 22 15 15 6 0 26 74 87
2017 PM-05 14 25 28 15 15 2 0 14 86 124
2017 PM-06 18 21 21 22 16 1 1 19 81 93

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 25 291
2017 PM-02 39 36
2017 PM-04 32 62
2017 PM-05 15 102
2017 PM-06 28 74

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 35 291
2017 PM-02 30 36
2017 PM-04 37 62
2017 PM-05 33 102
2017 PM-06 43 74

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 18 291
2017 PM-02 25 36
2017 PM-04 16 62
2017 PM-05 18 102
2017 PM-06 18 74

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 65 291
2017 PM-02 61 36
2017 PM-04 63 62
2017 PM-05 71 102
2017 PM-06 66 74

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 5 291
2017 PM-02 8 36
2017 PM-04 6 62
2017 PM-05 5 102
2017 PM-06 4 74

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 40 291
2017 PM-02 40 36
2017 PM-04 37 62
2017 PM-05 40 102
2017 PM-06 42 74

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 4 37 22 11 5 21 291
2017 PM-02 3 39 25 11 3 20 36
2017 PM-04 5 32 28 13 5 18 62
2017 PM-05 8 36 17 11 3 26 102
2017 PM-06 0 32 27 12 7 22 74

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 18 17 20 27 2 8 28 53 292
2017 PM-02 8 16 11 31 30 0 3 25 63 36
2017 PM-04 13 18 17 15 23 0 14 36 44 62
2017 PM-05 1 17 17 23 29 4 9 21 59 103
2017 PM-06 7 20 22 16 31 1 3 28 49 74

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 2 5 13 21 52 2 6 8 78 292
2017 PM-02 3 3 19 23 50 0 3 6 75 36
2017 PM-04 7 8 6 15 55 0 10 16 77 62
2017 PM-05 0 4 12 24 50 4 7 4 82 103
2017 PM-06 0 5 16 18 58 3 0 6 78 74
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