2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 42 41 6 6 6 0 0 83 11 53
2017 PG-02 53 43 4 0 0 0 0 96 0 25
2017 PG-03 20 30 10 10 30 0 0 50 40 10
2014 PG 29 47 6 14 4 0 0 76 18 48
2014 PG-02 51 25 6 18 0 0 0 76 18 15
2014 PG-03 8 58 0 17 17 0 0 67 33 12
2011 PG 58 32 2 5 3 0 0 90 8 62
2011 PG-01 63 31 0 0 6 0 0 94 6 16
2011 PG-02 42 42 8 8 0 0 0 83 8 12
2011 PG-03 65 25 0 5 5 0 0 90 10 20
2008 PG 32 56 2 7 4 0 0 88 11 57
2008 PG-02 38 57 0 5 0 0 0 95 5 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 72 17 6 6 0 0 0 89 6 53
2017 PG-02 81 8 8 4 0 0 0 89 4 25
2017 PG-03 50 40 0 10 0 0 0 90 10 10
2014 PG 66 28 4 2 0 0 0 94 2 48
2014 PG-02 63 30 6 0 0 0 0 94 0 15
2014 PG-03 58 33 0 8 0 0 0 92 8 12
2011 PG 79 16 2 2 2 0 0 95 3 62
2011 PG-01 81 13 0 0 6 0 0 94 6 16
2011 PG-02 75 25 0 0 0 0 0 100 0 12
2011 PG-03 75 15 5 5 0 0 0 90 5 20
2008 PG 68 23 4 0 2 2 2 95 2 57
2008 PG-02 86 14 0 0 0 0 0 100 0 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 61 22 9 4 4 0 0 83 7 53
2017 PG-02 77 8 11 0 4 0 0 85 4 25
2017 PG-03 40 50 10 0 0 0 0 90 0 10
2014 PG 55 18 9 18 0 0 0 73 18 48
2014 PG-02 43 37 8 12 0 0 0 80 12 15
2014 PG-03 58 17 17 8 0 0 0 75 8 12
2011 PG 71 16 6 3 3 0 0 87 6 62
2011 PG-01 81 6 6 6 0 0 0 88 6 16
2011 PG-02 67 25 8 0 0 0 0 92 0 12
2011 PG-03 65 20 5 5 5 0 0 85 10 20
2008 PG 65 18 2 9 5 0 2 84 14 57
2008 PG-02 81 14 0 5 0 0 0 95 5 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 43 28 9 16 4 0 0 71 20 53
2017 PG-02 51 26 8 11 4 0 0 77 15 25
2017 PG-03 40 40 10 10 0 0 0 80 10 10
2014 PG 45 31 6 16 2 0 0 76 18 48
2014 PG-02 43 32 6 18 0 0 0 76 18 15
2014 PG-03 42 42 8 8 0 0 0 83 8 12
2011 PG 46 44 3 3 3 0 0 90 6 63
2011 PG-01 69 19 0 6 6 0 0 88 13 16
2011 PG-02 58 33 8 0 0 0 0 92 0 12
2011 PG-03 40 60 0 0 0 0 0 100 0 20

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 22 42 14 13 9 0 0 64 22 53
2017 PG-02 38 38 9 8 8 0 0 76 15 25
2017 PG-03 0 30 30 20 20 0 0 30 40 10
2014 PG 22 27 10 20 20 0 0 49 41 48
2014 PG-02 43 32 6 6 12 0 0 76 18 15
2014 PG-03 0 25 0 33 42 0 0 25 75 12
2011 PG 44 29 14 10 3 0 0 73 13 63
2011 PG-01 25 44 19 13 0 0 0 69 13 16
2011 PG-02 58 25 8 8 0 0 0 83 8 12
2011 PG-03 40 35 10 10 5 0 0 75 15 20
2008 PG 37 30 14 16 0 0 4 69 16 57
2008 PG-02 33 43 5 14 0 0 5 80 15 21

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 44 38 11 4 4 0 0 82 7 53
2017 PG-02 38 43 11 4 4 0 0 81 8 25
2017 PG-03 30 40 10 10 10 0 0 70 20 10
2014 PG 33 41 18 2 6 0 0 74 8 48
2014 PG-02 32 31 30 0 6 0 0 63 6 15
2014 PG-03 17 58 8 8 8 0 0 75 17 12
2011 PG 45 37 13 5 0 0 0 82 5 62
2011 PG-01 25 50 19 6 0 0 0 75 6 16
2011 PG-02 42 33 25 0 0 0 0 75 0 12
2011 PG-03 50 40 0 10 0 0 0 90 10 20
2008 PG 46 25 19 4 7 0 0 70 11 57
2008 PG-02 52 19 19 5 5 0 0 71 10 21

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 48 34 7 7 4 0 0 82 11 53
2017 PG-02 42 40 8 8 4 0 0 81 11 25
2017 PG-03 40 20 10 20 10 0 0 60 30 10
2014 PG 41 38 8 6 6 0 0 80 12 48
2014 PG-02 39 49 6 0 6 0 0 88 6 15
2014 PG-03 25 42 0 25 8 0 0 67 33 12
2011 PG 51 30 13 5 2 0 0 81 6 63
2011 PG-01 31 38 25 6 0 0 0 69 6 16
2011 PG-02 58 25 17 0 0 0 0 83 0 12
2011 PG-03 45 40 5 10 0 0 0 85 10 20
2008 PG 47 39 5 7 2 0 0 86 9 57
2008 PG-02 52 24 10 10 5 0 0 76 14 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 53 36 4 6 2 0 0 89 7 52
2017 PG-02 66 26 4 0 4 0 0 92 4 25
2017 PG-03 30 40 10 20 0 0 0 70 20 10
2014 PG 52 35 4 8 0 0 0 88 8 47
2014 PG-02 61 26 0 13 0 0 0 87 13 14
2014 PG-03 33 50 8 8 0 0 0 83 8 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 59 21 9 6 6 0 0 79 11 52
2017 PG-02 77 11 4 0 8 0 0 89 8 25
2017 PG-03 40 30 20 10 0 0 0 70 10 10
2014 PG 37 33 14 10 4 0 2 71 15 48
2014 PG-02 31 38 12 12 6 0 0 69 19 15
2014 PG-03 25 42 25 8 0 0 0 67 8 12
2011 PG 46 32 14 5 3 0 0 78 8 63
2011 PG-01 44 38 13 6 0 0 0 81 6 16
2011 PG-02 42 33 8 8 8 0 0 75 17 12
2011 PG-03 45 35 15 0 5 0 0 80 5 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 26 13 13 6 2 6 66 20 53
2017 PG-02 43 23 19 4 4 4 4 71 8 25
2017 PG-03 30 30 10 20 0 0 10 66 22 10
2014 PG 24 26 23 12 10 0 4 53 23 48
2014 PG-02 19 19 39 18 6 0 0 37 24 15
2014 PG-03 25 42 17 17 0 0 0 67 17 12
2011 PG 24 24 11 5 21 3 11 57 30 62
2011 PG-01 31 31 13 6 13 0 6 67 20 16
2011 PG-02 25 17 17 0 42 0 0 42 42 12
2011 PG-03 30 25 5 10 5 10 15 73 20 20
2008 PG 32 28 11 14 11 0 5 63 26 57
2008 PG-02 24 24 5 29 10 0 10 53 42 21

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 39 40 11 6 4 0 0 80 9 53
2017 PG-02 39 45 8 4 4 0 0 85 8 25
2017 PG-03 30 30 20 10 10 0 0 60 20 10
2014 PG 24 35 24 14 2 0 0 59 16 48
2014 PG-02 25 32 37 6 0 0 0 57 6 15
2014 PG-03 17 42 17 25 0 0 0 58 25 12
2011 PG 33 41 17 6 2 0 0 75 8 63
2011 PG-01 31 38 19 6 6 0 0 69 13 16
2011 PG-02 33 50 17 0 0 0 0 83 0 12
2011 PG-03 40 30 20 10 0 0 0 70 10 20
2008 PG 41 27 14 11 7 0 0 68 18 56
2008 PG-02 50 25 15 5 5 0 0 75 10 20

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 33 22 17 21 7 0 0 55 28 52
2017 PG-02 57 16 16 4 8 0 0 72 12 24
2017 PG-03 0 20 10 50 20 0 0 20 70 10
2014 PG 18 33 22 20 6 0 0 51 26 48
2014 PG-02 19 44 12 19 6 0 0 63 25 15
2014 PG-03 25 17 25 25 8 0 0 42 33 12
2011 PG 22 37 21 8 13 0 0 59 21 63
2011 PG-01 13 50 25 6 6 0 0 63 13 16
2011 PG-02 17 42 0 17 25 0 0 58 42 12
2011 PG-03 25 35 30 5 5 0 0 60 10 20

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 28 38 11 15 9 0 0 65 24 53
2017 PG-02 42 39 8 4 8 0 0 81 11 25
2017 PG-03 0 30 20 30 20 0 0 30 50 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 41 13 9 2 0 0 76 11 53
2017 PG-02 47 38 8 8 0 0 0 85 8 25
2017 PG-03 20 10 40 20 10 0 0 30 30 10
2014 PG 31 43 14 10 2 0 0 74 12 48
2014 PG-02 25 63 12 0 0 0 0 88 0 15
2014 PG-03 33 33 8 25 0 0 0 67 25 12
2011 PG 44 45 6 2 2 2 0 90 3 62
2011 PG-01 31 63 0 0 6 0 0 94 6 16
2011 PG-02 42 50 8 0 0 0 0 92 0 12
2011 PG-03 47 37 11 5 0 0 0 84 5 19
2008 PG 44 37 9 5 5 0 0 81 11 57
2008 PG-02 52 43 5 0 0 0 0 95 0 21

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 30 26 20 9 11 4 0 58 21 53
2017 PG-02 47 19 19 4 8 4 0 69 12 25
2017 PG-03 10 30 20 20 20 0 0 40 40 10

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 53 37 6 2 2 0 0 91 4 52
2017 PG-02 58 34 4 0 4 0 0 92 4 25
2014 PG 49 33 16 2 0 0 0 82 2 48
2014 PG-02 69 19 12 0 0 0 0 88 0 15
2014 PG-03 33 50 17 0 0 0 0 83 0 12
2011 PG 63 27 8 2 0 0 0 90 2 63
2011 PG-01 50 25 19 6 0 0 0 75 6 16
2011 PG-02 75 25 0 0 0 0 0 100 0 12
2011 PG-03 60 35 5 0 0 0 0 95 0 20

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 31 34 17 11 6 2 0 66 17 52
2017 PG-02 39 38 11 4 4 4 0 80 8 25
2014 PG 20 37 18 8 16 0 0 57 24 48
2014 PG-02 19 32 24 6 19 0 0 51 25 15
2014 PG-03 17 50 8 8 17 0 0 67 25 12
2011 PG 41 35 13 5 6 0 0 76 11 63
2011 PG-01 31 38 25 0 6 0 0 69 6 16
2011 PG-02 50 25 8 8 8 0 0 75 17 12
2011 PG-03 35 45 10 0 10 0 0 80 10 20

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 24 40 19 9 7 0 0 64 17 52
2017 PG-02 26 43 23 0 8 0 0 70 8 25
2014 PG 24 37 14 12 12 0 0 61 24 48
2014 PG-02 25 38 19 12 6 0 0 63 19 15
2014 PG-03 25 33 8 17 17 0 0 58 33 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 29 34 17 15 6 0 0 63 21 52
2017 PG-02 36 42 15 0 8 0 0 77 8 25
2014 PG 26 37 18 14 4 0 0 63 18 48
2014 PG-02 25 51 12 12 0 0 0 75 12 15
2014 PG-03 33 25 17 25 0 0 0 58 25 12
2011 PG 43 37 11 3 6 0 0 79 10 63
2011 PG-01 31 44 13 6 6 0 0 75 13 16
2011 PG-02 67 17 8 0 8 0 0 83 8 12
2011 PG-03 30 45 15 0 10 0 0 75 10 20

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 43 34 13 6 4 0 0 77 10 51
2017 PG-02 47 38 4 8 4 0 0 85 11 25
2014 PG 37 37 16 8 2 0 0 74 10 48
2014 PG-02 37 38 19 6 0 0 0 75 6 15
2014 PG-03 33 33 8 25 0 0 0 67 25 12
2011 PG 41 44 10 2 3 0 0 86 5 63
2011 PG-01 44 31 13 6 6 0 0 75 13 16
2011 PG-02 33 58 8 0 0 0 0 92 0 12
2011 PG-03 45 45 5 0 5 0 0 90 5 20
2008 PG 42 39 5 9 5 0 0 81 14 57
2008 PG-02 52 29 5 14 0 0 0 81 14 21

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 28 28 28 4 13 0 0 56 17 53
2017 PG-02 40 26 23 4 8 0 0 66 11 25
2017 PG-03 20 20 30 10 20 0 0 40 30 10
2014 PG 31 33 18 14 4 0 0 63 18 48
2014 PG-02 49 26 19 6 0 0 0 75 6 15
2014 PG-03 25 58 8 8 0 0 0 83 8 12
2011 PG 35 35 11 14 5 0 0 70 19 63
2011 PG-01 38 31 6 25 0 0 0 69 25 16
2011 PG-02 42 25 17 8 8 0 0 67 17 12
2011 PG-03 40 40 10 5 5 0 0 80 10 20
2008 PG 32 37 12 12 5 0 2 70 18 57
2008 PG-02 38 29 10 14 10 0 0 67 24 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 15 26 41 11 6 0 2 17 41 53
2017 PG-02 8 19 47 15 8 0 4 23 28 25
2017 PG-03 10 50 30 0 10 0 0 10 60 10
2014 PG 12 43 28 8 4 2 2 13 58 48
2014 PG-02 0 51 25 12 0 6 6 14 58 15
2014 PG-03 8 50 33 0 8 0 0 8 58 12
2011 PG 11 29 37 16 8 0 0 24 40 63
2011 PG-01 6 13 44 31 6 0 0 38 19 16
2011 PG-02 8 33 42 8 8 0 0 17 42 12
2011 PG-03 15 15 40 20 10 0 0 30 30 20
2008 PG 14 33 23 19 9 0 2 29 48 57
2008 PG-02 14 19 43 14 5 0 5 20 35 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 22 34 18 13 9 0 4 23 58 53
2017 PG-02 15 32 11 23 11 0 8 37 51 25
2017 PG-03 10 50 20 10 10 0 0 20 60 10
2014 PG 22 27 31 12 2 2 4 15 52 48
2014 PG-02 6 44 19 12 0 6 12 15 62 15
2014 PG-03 25 8 42 17 8 0 0 25 33 12
2011 PG 10 11 35 21 17 2 5 41 22 63
2011 PG-01 6 6 25 38 19 6 0 60 13 16
2011 PG-02 8 17 42 8 17 0 8 27 27 12
2011 PG-03 10 15 30 20 25 0 0 45 25 20
2008 PG 12 26 25 25 7 4 2 33 41 57
2008 PG-02 5 33 19 33 5 5 0 40 40 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 24 22 31 14 6 2 2 20 48 53
2017 PG-02 15 15 38 17 8 4 4 26 33 25
2017 PG-03 10 30 30 20 10 0 0 30 40 10
2014 PG 27 23 27 10 6 2 4 18 54 47
2014 PG-02 14 19 31 18 0 6 12 22 40 15
2014 PG-03 25 25 33 0 17 0 0 17 50 12
2011 PG 10 24 41 13 11 0 2 24 34 63
2011 PG-01 6 13 50 19 13 0 0 31 19 16
2011 PG-02 8 25 33 25 8 0 0 33 33 12
2011 PG-03 0 30 45 5 20 0 0 25 30 20
2008 PG 16 30 33 12 5 0 4 18 47 57
2008 PG-02 10 29 48 5 5 0 5 10 40 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 13 15 39 25 7 0 2 33 28 53
2017 PG-02 4 15 30 32 15 0 4 49 20 25
2017 PG-03 30 0 60 10 0 0 0 10 30 10
2014 PG 12 29 34 16 4 2 2 21 43 48
2014 PG-02 6 14 49 19 0 6 6 21 23 15
2014 PG-03 8 33 33 17 8 0 0 25 42 12
2011 PG 10 14 35 29 13 0 0 41 24 63
2011 PG-01 6 6 19 50 19 0 0 69 13 16
2011 PG-02 0 17 33 42 8 0 0 50 17 12
2011 PG-03 15 10 35 20 20 0 0 40 25 20
2008 PG 11 33 23 19 14 0 0 33 44 57
2008 PG-02 5 24 38 24 10 0 0 33 29 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 31 26 22 16 2 2 2 18 59 53
2017 PG-02 23 19 23 25 4 4 4 31 45 25
2017 PG-03 40 50 10 0 0 0 0 0 90 10
2014 PG 34 26 29 4 2 2 2 6 63 48
2014 PG-02 24 12 45 6 0 6 6 7 42 15
2014 PG-03 25 50 17 0 8 0 0 8 75 12
2011 PG 19 24 22 22 8 0 5 32 45 63
2011 PG-01 6 19 38 38 0 0 0 38 25 16
2011 PG-02 25 17 25 17 17 0 0 33 42 12
2011 PG-03 10 25 15 30 10 0 10 44 39 20
2008 PG 30 26 14 18 7 0 5 26 59 57
2008 PG-02 24 33 14 19 5 0 5 25 60 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 35 22 10 18 11 0 4 30 59 53
2017 PG-02 34 8 13 15 23 0 8 41 45 25
2017 PG-03 50 40 0 10 0 0 0 10 90 10
2014 PG 16 33 32 12 0 4 2 13 53 48
2014 PG-02 0 26 49 6 0 12 6 8 32 15
2014 PG-03 25 42 25 8 0 0 0 8 67 12
2011 PG 6 24 17 30 16 2 5 49 32 63
2011 PG-01 6 19 6 50 13 0 6 67 27 16
2011 PG-02 0 0 25 50 17 0 8 73 0 12
2011 PG-03 5 35 15 15 20 5 5 39 44 20
2008 PG 12 19 23 28 12 0 5 43 33 57
2008 PG-02 5 14 29 29 19 0 5 50 20 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 15 29 29 19 4 2 2 24 46 53
2017 PG-02 11 30 23 21 8 4 4 31 45 25
2017 PG-03 10 20 50 20 0 0 0 20 30 10
2014 PG 22 22 37 8 4 4 2 13 48 48
2014 PG-02 0 25 44 19 0 6 6 21 28 15
2014 PG-03 25 17 42 8 8 0 0 17 42 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 71 13 2 7 6 0 2 85 13 53
2017 PG-02 74 8 0 15 4 0 0 81 19 25
2017 PG-03 60 30 0 0 0 0 10 100 0 10
2014 PG 65 22 7 0 6 0 0 87 6 48
2014 PG-02 62 6 14 0 18 0 0 68 18 15
2014 PG-03 50 42 8 0 0 0 0 92 0 12
2011 PG 76 11 6 0 2 2 3 92 2 63
2011 PG-01 75 13 6 0 0 0 6 93 0 16
2011 PG-02 75 8 8 0 0 0 8 91 0 12
2011 PG-03 65 15 10 0 5 5 0 84 5 20
2008 PG 72 7 5 7 2 0 7 85 9 57
2008 PG-02 76 0 5 5 0 0 14 89 6 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 31 29 7 20 7 2 3 63 29 53
2017 PG-02 45 19 8 15 4 4 5 71 21 25
2017 PG-03 30 10 20 40 0 0 0 40 40 10
2014 PG 20 41 18 6 12 0 2 63 19 48
2014 PG-02 19 45 18 12 6 0 0 63 19 15
2014 PG-03 17 33 25 8 17 0 0 50 25 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 50 20 13 11 4 2 0 72 15 53
2017 PG-02 66 15 4 8 4 4 0 84 12 25
2017 PG-03 30 30 30 10 0 0 0 60 10 10
2014 PG 33 33 8 20 6 0 0 65 26 48
2014 PG-02 31 38 6 25 0 0 0 69 25 15
2014 PG-03 17 42 8 17 17 0 0 58 33 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 33 27 11 18 9 2 0 61 28 53
2017 PG-02 34 36 11 8 8 4 0 72 16 25
2017 PG-03 20 10 30 20 20 0 0 30 40 10
2014 PG 14 37 18 16 14 0 0 51 31 48
2014 PG-02 19 51 30 0 0 0 0 70 0 15
2014 PG-03 17 17 17 17 33 0 0 33 50 12
2011 PG 32 30 8 17 6 3 3 66 25 63
2011 PG-01 19 38 13 25 0 0 6 60 27 16
2011 PG-02 42 33 0 0 8 8 8 90 10 12
2011 PG-03 25 20 15 25 10 5 0 47 37 20
2008 PG 38 34 9 11 2 4 4 77 13 56
2008 PG-02 43 38 0 14 5 0 0 81 19 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 22 34 20 7 11 6 0 59 19 53
2017 PG-02 26 36 15 4 8 11 0 70 13 25
2017 PG-03 10 20 30 10 30 0 0 30 40 10
2014 PG 35 23 18 16 6 0 2 58 23 48
2014 PG-02 31 44 19 0 6 0 0 75 6 15
2014 PG-03 8 8 33 33 8 0 8 18 45 12
2011 PG 38 17 13 13 13 5 2 59 27 63
2011 PG-01 19 19 13 25 19 0 6 40 47 16
2011 PG-02 42 25 8 8 8 8 0 73 18 12
2011 PG-03 30 20 25 10 10 5 0 53 21 20
2008 PG 39 20 16 7 13 2 4 62 21 56
2008 PG-02 43 14 5 19 19 0 0 57 38 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 7 31 26 23 7 6 0 41 32 53
2017 PG-02 11 26 34 17 4 8 0 41 22 25
2017 PG-03 0 0 40 30 20 10 0 0 55 10
2014 PG 14 23 24 18 10 8 2 41 32 48
2014 PG-02 19 26 18 19 0 19 0 55 23 15
2014 PG-03 8 8 25 25 25 8 0 18 55 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 35 11 13 6 0 0 71 18 53
2017 PG-02 43 41 4 4 8 0 0 85 11 25
2017 PG-03 10 30 40 10 10 0 0 40 20 10
2014 PG 35 43 6 16 0 0 0 78 16 48
2014 PG-02 37 51 6 6 0 0 0 88 6 15
2014 PG-03 17 58 8 17 0 0 0 75 17 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 40 21 24 11 2 2 0 63 13 53
2017 PG-02 57 17 19 4 0 4 0 76 4 25
2017 PG-03 10 20 20 50 0 0 0 30 50 10
2014 PG 31 37 16 6 10 0 0 67 16 48
2014 PG-02 25 44 12 6 12 0 0 69 19 15
2014 PG-03 33 25 17 8 17 0 0 58 25 12
2011 PG 37 30 17 8 8 0 0 67 16 63
2011 PG-01 25 56 13 0 6 0 0 81 6 16
2011 PG-02 42 25 17 8 8 0 0 67 17 12
2011 PG-03 25 25 25 10 15 0 0 50 25 20
2008 PG 37 32 16 5 11 0 0 68 16 57
2008 PG-02 33 38 14 10 5 0 0 71 14 21

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 43 29 15 9 2 2 0 73 11 52
2017 PG-02 57 21 8 8 4 4 0 80 12 25
2017 PG-03 20 40 20 20 0 0 0 60 20 10
2014 PG 28 39 12 12 8 0 0 67 20 48
2014 PG-02 19 44 6 19 12 0 0 63 31 15
2014 PG-03 25 33 17 17 8 0 0 58 25 12
2011 PG 41 22 10 16 5 5 2 68 22 63
2011 PG-01 38 31 13 19 0 0 0 69 19 16
2011 PG-02 50 25 0 17 8 0 0 75 25 12
2011 PG-03 30 15 20 15 10 10 0 50 28 20
2008 PG 46 26 7 9 9 2 2 75 18 57
2008 PG-02 48 29 5 0 14 5 0 80 15 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 44 34 9 11 2 0 0 78 13 53
2017 PG-02 60 24 8 8 0 0 0 85 8 25
2017 PG-03 20 40 10 20 10 0 0 60 30 10
2014 PG 25 32 15 17 11 0 0 58 28 47
2014 PG-02 21 37 7 21 14 0 0 58 35 14
2014 PG-03 17 33 17 25 8 0 0 50 33 12
2011 PG 46 21 11 14 8 0 0 67 22 63
2011 PG-01 44 38 6 6 6 0 0 81 13 16
2011 PG-02 58 8 8 17 8 0 0 67 25 12
2011 PG-03 30 25 15 20 10 0 0 55 30 20
2008 PG 44 26 11 11 9 0 0 70 19 57
2008 PG-02 48 33 0 10 10 0 0 81 19 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 74 13 6 2 4 0 2 89 6 53
2017 PG-02 85 0 8 4 4 0 0 85 8 25
2017 PG-03 40 40 10 0 0 0 10 89 0 10
2014 PG 77 11 4 4 4 0 0 88 8 48
2014 PG-02 62 14 6 12 6 0 0 76 18 15
2014 PG-03 67 17 8 0 8 0 0 83 8 12
2011 PG 73 11 6 2 2 3 3 90 3 63
2011 PG-01 63 25 13 0 0 0 0 88 0 16
2011 PG-02 75 8 0 0 0 0 17 100 0 12
2011 PG-03 60 10 10 5 5 10 0 78 11 20
2008 PG 68 12 0 2 4 2 12 94 6 57
2008 PG-02 71 0 0 0 5 5 19 94 6 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 61 24 4 2 2 0 7 92 4 52
2017 PG-02 74 8 4 0 4 0 11 91 4 25
2017 PG-03 40 50 10 0 0 0 0 90 0 10
2014 PG 26 37 12 10 0 0 14 74 12 48
2014 PG-02 19 57 6 12 0 0 6 80 13 15
2014 PG-03 8 33 17 25 0 0 17 50 30 12
2011 PG 56 24 8 8 3 0 2 81 11 63
2011 PG-01 56 13 19 6 6 0 0 69 13 16
2011 PG-02 50 25 8 17 0 0 0 75 17 12
2011 PG-03 45 40 0 5 5 0 5 89 11 20

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 58 29 7 4 2 0 0 87 6 53
2017 PG-02 77 4 11 4 4 0 0 81 8 25
2017 PG-03 20 60 10 10 0 0 0 80 10 10

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 54 29 11 2 2 2 0 85 4 53
2017 PG-02 74 11 8 0 4 4 0 88 4 25
2017 PG-03 10 50 30 10 0 0 0 60 10 10

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 50 28 13 7 2 0 0 78 9 53
2017 PG-02 68 17 11 0 4 0 0 85 4 25
2017 PG-03 10 50 20 20 0 0 0 60 20 10
2014 PG 31 39 12 10 8 0 0 69 18 48
2014 PG-02 25 38 19 6 12 0 0 63 19 15
2014 PG-03 33 33 0 25 8 0 0 67 33 12
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 27 27 18 14 5 5 5 60 20 21
2014 PG 33 22 11 28 0 0 6 59 29 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 21 28 22 15 13 2 0 49 28 53
2017 PG-02 28 38 19 0 11 4 0 68 12 25
2017 PG-03 10 0 30 50 10 0 0 10 60 10
2014 PG 22 31 26 10 8 2 0 54 19 48
2014 PG-02 19 38 37 6 0 0 0 57 6 15
2014 PG-03 25 33 8 17 8 8 0 64 27 12
2011 PG 29 30 14 8 13 6 0 63 22 63
2011 PG-01 19 44 19 0 13 6 0 67 13 16
2011 PG-02 42 17 0 17 17 8 0 64 36 12
2011 PG-03 20 25 25 10 10 10 0 50 22 20

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 25 17 33 11 15 0 0 41 26 53
2017 PG-02 36 23 27 4 11 0 0 58 15 25
2017 PG-03 20 0 40 20 20 0 0 20 40 10
2014 PG 18 31 20 14 16 0 0 49 31 48
2014 PG-02 19 44 19 12 6 0 0 63 19 15
2014 PG-03 25 25 17 17 17 0 0 50 33 12
2011 PG 29 29 14 14 13 2 0 58 27 63
2011 PG-01 31 31 19 6 13 0 0 63 19 16
2011 PG-02 50 8 0 25 17 0 0 58 42 12
2011 PG-03 25 30 20 10 10 5 0 58 21 20
2008 PG 19 44 14 14 7 2 0 64 21 57
2008 PG-02 24 48 14 10 5 0 0 71 14 21

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 14 17 33 17 18 2 0 31 36 53
2017 PG-02 21 26 34 0 15 4 0 49 16 25
2017 PG-03 10 10 20 40 20 0 0 20 60 10
2014 PG 12 31 22 18 16 0 0 43 35 48
2014 PG-02 12 44 12 31 0 0 0 57 31 15
2014 PG-03 25 25 17 17 17 0 0 50 33 12
2011 PG 17 35 11 19 10 8 0 57 31 63
2011 PG-01 19 44 6 6 13 13 0 71 21 16
2011 PG-02 33 33 0 25 0 8 0 73 27 12
2011 PG-03 15 30 20 20 5 10 0 50 28 20
2008 PG 9 35 21 19 7 9 0 48 29 57
2008 PG-02 14 33 24 24 5 0 0 48 29 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 16 24 28 15 11 7 0 43 28 53
2017 PG-02 24 19 34 4 8 11 0 49 13 25
2017 PG-03 10 40 20 20 10 0 0 50 30 10
2014 PG 14 17 28 20 18 2 0 32 39 48
2014 PG-02 19 20 37 25 0 0 0 39 25 15
2014 PG-03 17 8 33 8 33 0 0 25 42 12
2011 PG 22 25 17 19 13 3 0 49 33 63
2011 PG-01 25 25 19 19 13 0 0 50 31 16
2011 PG-02 42 17 0 33 0 8 0 64 36 12
2011 PG-03 20 30 15 15 15 5 0 53 32 20
2008 PG 14 28 21 14 16 7 0 45 32 57
2008 PG-02 14 29 33 14 10 0 0 43 24 21

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 8 39 26 9 17 0 0 48 26 52
2017 PG-02 14 47 23 0 16 0 0 61 16 24
2017 PG-03 10 30 10 40 10 0 0 40 50 10
2014 PG 12 27 16 33 12 0 0 39 45 48
2014 PG-02 19 32 12 31 6 0 0 51 37 15
2014 PG-03 8 25 8 42 17 0 0 33 58 12
2011 PG 22 29 14 21 11 3 0 52 33 63
2011 PG-01 13 38 19 19 13 0 0 50 31 16
2011 PG-02 50 0 17 25 0 8 0 55 27 12
2011 PG-03 25 30 15 20 10 0 0 55 30 20
2008 PG 18 32 12 26 9 4 0 51 36 57
2008 PG-02 24 33 19 24 0 0 0 57 24 21
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 28 37 18 9 6 2 0 66 15 53
2017 PG-02 36 34 11 4 11 4 0 72 16 25
2017 PG-03 30 10 40 20 0 0 0 40 20 10
2014 PG 18 23 38 14 4 2 0 42 19 48
2014 PG-02 19 39 37 6 0 0 0 57 6 15
2014 PG-03 17 17 42 25 0 0 0 33 25 12
2011 PG 24 38 16 10 10 3 0 64 20 63
2011 PG-01 19 25 31 19 6 0 0 44 25 16
2011 PG-02 33 42 8 8 0 8 0 82 9 12
2011 PG-03 25 40 15 5 10 5 0 68 16 20

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 41 13 4 4 2 0 79 8 52
2017 PG-02 45 36 8 0 8 4 0 84 8 24
2017 PG-03 30 20 40 10 0 0 0 50 10 10
2014 PG 30 39 20 10 0 0 0 69 10 48
2014 PG-02 55 20 19 6 0 0 0 75 6 15
2014 PG-03 25 33 33 8 0 0 0 58 8 12
2011 PG 37 41 10 8 0 5 0 82 8 63
2011 PG-01 44 38 13 6 0 0 0 81 6 16
2011 PG-02 42 42 0 17 0 0 0 83 17 12
2011 PG-03 25 40 10 10 0 15 0 76 12 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 38 40 9 6 6 2 0 79 11 53
2017 PG-02 47 30 11 0 8 4 0 80 8 25
2017 PG-03 30 20 10 30 10 0 0 50 40 10
2014 PG 43 39 10 4 2 2 0 83 6 48
2014 PG-02 55 20 19 0 0 6 0 80 0 15
2014 PG-03 33 42 8 8 8 0 0 75 17 12
2011 PG 54 25 5 5 8 2 2 82 13 63
2011 PG-01 44 38 6 6 6 0 0 81 13 16
2011 PG-02 58 25 0 0 8 8 0 91 9 12
2011 PG-03 50 30 5 5 10 0 0 80 15 20
2008 PG 35 44 4 9 5 2 2 82 15 57
2008 PG-02 57 24 10 5 5 0 0 81 10 21

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 28 31 18 13 4 2 4 63 17 53
2017 PG-02 28 27 19 11 4 4 8 62 17 25
2017 PG-03 30 10 30 20 10 0 0 40 30 10
2014 PG 37 32 10 12 8 0 0 69 21 47
2014 PG-02 43 20 12 18 6 0 0 63 24 15
2014 PG-03 33 33 0 17 17 0 0 67 33 12
2011 PG 30 29 14 13 8 6 0 63 22 63
2011 PG-01 31 31 19 6 0 13 0 71 7 16
2011 PG-02 33 8 17 25 8 8 0 45 36 12
2011 PG-03 5 40 20 15 15 5 0 47 32 20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 27 21 15 19 11 6 2 51 32 52
2017 PG-02 45 24 4 8 8 8 4 78 18 24
2017 PG-03 20 10 10 40 10 10 0 34 55 10
2014 PG 18 21 20 20 16 4 0 41 38 48
2014 PG-02 31 14 25 24 0 6 0 48 26 15
2014 PG-03 8 33 8 25 25 0 0 42 50 12
2011 PG 27 17 11 17 11 14 2 53 34 63
2011 PG-01 13 44 6 31 6 0 0 56 38 16
2011 PG-02 50 0 17 17 8 8 0 55 27 12
2011 PG-03 25 15 10 10 10 30 0 57 29 20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 60 20 4 6 6 0 6 84 12 53
2017 PG-02 70 8 8 4 4 0 8 84 8 25
2017 PG-03 50 40 0 0 0 0 10 100 0 10
2014 PG 53 26 11 4 6 0 0 79 10 48
2014 PG-02 43 25 14 6 12 0 0 68 18 15
2014 PG-03 50 33 17 0 0 0 0 83 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 63 33 0 4 0 0 0 96 4 53
2017 PG-02 70 26 0 4 0 0 0 96 4 25
2017 PG-03 40 60 0 0 0 0 0 100 0 10
2014 PG 61 24 7 4 2 2 0 87 6 48
2014 PG-02 62 12 14 12 0 0 0 74 12 15
2014 PG-03 33 42 8 0 8 8 0 82 9 12
2011 PG 73 17 3 3 0 3 0 93 3 63
2011 PG-01 63 25 6 6 0 0 0 88 6 16
2011 PG-02 75 17 0 0 0 8 0 100 0 12
2011 PG-03 70 15 5 5 0 5 0 89 5 20
2008 PG 74 19 4 0 2 0 2 95 2 57
2008 PG-02 81 19 0 0 0 0 0 100 0 21

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 26 27 13 24 7 4 0 54 32 53
2017 PG-02 38 28 15 8 4 8 0 71 12 25
2017 PG-03 20 20 0 40 20 0 0 40 60 10
2014 PG 14 27 26 16 12 4 0 43 30 48
2014 PG-02 19 39 30 6 0 6 0 61 7 15
2014 PG-03 8 17 33 17 25 0 0 25 42 12
2011 PG 41 21 14 11 11 2 0 63 23 63
2011 PG-01 31 31 6 19 13 0 0 63 31 16
2011 PG-02 58 0 8 17 8 8 0 64 27 12
2011 PG-03 35 30 25 0 10 0 0 65 10 20
2008 PG 26 30 9 23 12 0 0 56 35 57
2008 PG-02 33 33 5 19 10 0 0 67 29 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 18 25 18 15 17 7 0 46 34 53
2017 PG-02 22 28 19 8 11 11 0 57 21 25
2017 PG-03 20 0 20 10 40 10 0 22 55 10
2014 PG 12 21 18 18 28 2 0 34 48 48
2014 PG-02 6 44 19 19 12 0 0 51 31 15
2014 PG-03 17 0 17 25 42 0 0 17 67 12
2011 PG 24 24 21 8 21 2 2 49 30 63
2011 PG-01 13 31 31 6 19 0 0 44 25 16
2011 PG-02 42 8 25 8 8 8 0 55 18 12
2011 PG-03 25 25 25 10 15 0 0 50 25 20
2008 PG 16 26 18 16 23 0 2 43 39 57
2008 PG-02 19 29 10 24 14 0 5 50 40 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 20 39 20 13 6 2 0 61 19 53
2017 PG-02 30 43 11 8 8 0 0 73 15 25
2017 PG-03 0 20 50 20 0 10 0 22 22 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 38 31 17 7 4 4 0 71 11 53
2017 PG-02 55 23 11 4 4 4 0 80 8 25
2017 PG-03 10 40 20 20 0 10 0 56 22 10
2014 PG 26 53 18 2 0 0 0 80 2 48
2014 PG-02 25 63 12 0 0 0 0 88 0 15
2014 PG-03 25 50 17 8 0 0 0 75 8 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 41 37 13 4 4 2 0 79 7 53
2017 PG-02 51 26 15 4 0 4 0 80 4 25
2017 PG-03 20 50 20 0 10 0 0 70 10 10
2014 PG 24 47 20 4 4 0 0 72 8 48
2014 PG-02 25 57 19 0 0 0 0 81 0 15
2014 PG-03 17 42 25 8 8 0 0 58 17 12
2011 PG 41 32 16 5 5 2 0 74 10 63
2011 PG-01 25 38 25 6 6 0 0 63 13 16
2011 PG-02 50 0 25 8 8 8 0 55 18 12
2011 PG-03 45 40 10 0 5 0 0 85 5 20

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 39 31 17 9 4 0 0 71 13 53
2017 PG-02 55 30 8 0 8 0 0 85 8 25
2017 PG-03 30 40 20 10 0 0 0 70 10 10
2014 PG 26 39 14 14 6 0 0 66 20 48
2014 PG-02 25 32 30 12 0 0 0 57 12 15
2014 PG-03 25 42 0 33 0 0 0 67 33 12
2011 PG 44 35 10 3 8 0 0 79 11 63
2011 PG-01 38 38 19 0 6 0 0 75 6 16
2011 PG-02 50 25 0 17 8 0 0 75 25 12
2011 PG-03 45 40 10 0 5 0 0 85 5 20
2008 PG 37 35 14 11 4 0 0 72 14 57
2008 PG-02 48 33 5 10 5 0 0 81 14 21

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 32 26 20 13 9 0 0 58 22 53
2017 PG-02 51 23 15 4 8 0 0 74 11 25
2017 PG-03 10 20 40 20 10 0 0 30 30 10
2014 PG 14 27 28 22 8 0 0 41 31 48
2014 PG-02 25 20 37 12 6 0 0 45 19 15
2014 PG-03 25 25 8 42 0 0 0 50 42 12
2011 PG 40 24 21 3 11 0 2 65 15 63
2011 PG-01 31 25 38 0 6 0 0 56 6 16
2011 PG-02 50 17 8 8 17 0 0 67 25 12
2011 PG-03 45 25 10 5 10 0 5 74 16 20

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 36 24 20 15 6 0 0 60 20 53
2017 PG-02 51 23 19 0 8 0 0 74 8 25
2017 PG-03 20 10 40 30 0 0 0 30 30 10
2014 PG 16 29 26 20 8 0 0 45 28 48
2014 PG-02 25 20 37 12 6 0 0 45 19 15
2014 PG-03 17 42 8 33 0 0 0 58 33 12
2011 PG 40 32 11 11 6 0 0 71 17 63
2011 PG-01 25 44 19 6 6 0 0 69 13 16
2011 PG-02 50 25 0 25 0 0 0 75 25 12
2011 PG-03 50 20 15 5 10 0 0 70 15 20
2008 PG 33 40 12 9 5 0 0 74 14 57
2008 PG-02 33 43 10 14 0 0 0 76 14 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 29 32 11 17 7 4 0 64 25 53
2017 PG-02 30 36 15 4 8 8 0 71 12 25
2017 PG-03 20 30 10 30 10 0 0 50 40 10
2014 PG 18 13 37 16 16 0 0 31 32 48
2014 PG-02 25 14 31 18 12 0 0 39 30 15
2014 PG-03 17 8 50 0 25 0 0 25 25 12
2011 PG 48 24 5 10 10 5 0 75 20 63
2011 PG-01 31 31 6 25 6 0 0 63 31 16
2011 PG-02 58 17 8 0 17 0 0 75 17 12
2011 PG-03 55 20 0 0 10 15 0 88 12 20
2008 PG 32 37 11 11 5 5 0 72 17 57
2008 PG-02 33 33 24 5 0 5 0 70 5 21
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 PG 35 29 36 53
2017 PG-02 23 30 47 25
2017 PG-03 70 20 10 10
2014 PG 35 27 38 48
2014 PG-02 31 20 49 15
2014 PG-03 50 17 33 12
2011 PG 25 46 29 63
2011 PG-01 25 63 13 16
2011 PG-02 17 42 42 12
2011 PG-03 20 40 40 20

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 PG 26 21 32 0 0 21 19
2014 PG 24 12 53 0 9999 12 17
2011 PG 63 19 19 0 9999 0 16
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PG 28 72 53
2017 PG-02 19 81 25
2014 PG 28 72 48

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 PG 40 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 PG 67 15
2014 PG 57 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 PG 0 15
2014 PG 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 PG 0 15
2014 PG 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 PG 0 15

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 PG 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 PG 53 15
2014 PG 50 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 PG 40 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 PG 33 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 PG 47 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 PG 33 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 PG 53 15
2014 PG 78 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 PG 0 15
2014 PG 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 PG 0 15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 PG 33 15
2014 PG 50 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 PG 40 15
2014 PG 43 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 PG 40 15
2014 PG 50 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 PG 60 15
2014 PG 43 13

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 PG 47 15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 PG 33 15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 PG 0 15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 PG 0 10

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 PG 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 PG 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 PG 50 10
2014 PG 54 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 PG 0 10
2014 PG 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 PG 50 10
2014 PG 54 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PG 93 7 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 18 20 18 15 7 14 7 49 28 53
2017 PG-02 15 26 11 8 4 25 11 65 18 25
2017 PG-03 10 10 20 20 20 10 10 25 50 10
2014 PG 8 18 22 18 6 21 6 36 33 48
2014 PG-02 19 6 25 0 12 39 0 40 19 15
2014 PG-03 8 25 25 33 0 8 0 36 36 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 34 26 17 15 6 4 0 62 21 53
2017 PG-02 43 27 15 4 4 8 0 75 8 25
2017 PG-03 30 30 10 10 20 0 0 60 30 10
2014 PG 14 39 14 14 6 8 4 61 23 48
2014 PG-02 25 39 12 0 12 12 0 72 14 15
2014 PG-03 8 42 33 17 0 0 0 50 17 12
2011 PG 40 33 8 6 6 6 0 78 14 63
2011 PG-01 44 38 0 6 6 6 0 87 13 16
2011 PG-02 42 42 0 8 8 0 0 83 17 12
2011 PG-03 35 25 20 5 5 10 0 67 11 20
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 31 58 7 4 0 0 0 89 4 53
2017 PG-02 26 70 4 0 0 0 0 96 0 25
2017 PG-03 30 40 20 10 0 0 0 70 10 10
2014 PG 33 44 15 2 2 0 4 81 4 47
2014 PG-02 37 57 6 0 0 0 0 94 0 15
2014 PG-03 17 58 8 8 8 0 0 75 17 12
2011 PG 35 46 11 2 2 2 3 85 3 63
2011 PG-01 19 63 19 0 0 0 0 81 0 16
2011 PG-02 33 42 17 0 8 0 0 75 8 12
2011 PG-03 35 45 10 0 0 5 5 89 0 20
2008 PG 40 47 11 2 0 0 0 88 2 57
2008 PG-02 43 48 5 5 0 0 0 90 5 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 17 21 31 7 4 13 7 47 14 53
2017 PG-02 15 24 19 0 4 23 15 64 6 25
2017 PG-03 30 20 20 10 10 10 0 56 22 10
2014 PG 10 21 33 15 4 9 8 38 23 47
2014 PG-02 6 25 37 6 0 20 6 42 8 15
2014 PG-03 8 17 25 25 17 0 8 27 45 12
2011 PG 16 25 19 5 3 27 5 60 12 63
2011 PG-01 31 19 31 0 6 13 0 57 7 16
2011 PG-02 17 17 25 8 8 25 0 44 22 12
2011 PG-03 10 35 5 0 0 35 15 90 0 20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 49 39 9 0 2 2 0 89 2 53
2017 PG-02 62 26 4 0 4 4 0 92 4 25
2017 PG-03 40 50 10 0 0 0 0 90 0 10
2014 PG 32 28 27 2 4 2 4 64 7 46
2014 PG-02 33 28 39 0 0 0 0 61 0 14
2014 PG-03 25 33 17 8 8 8 0 64 18 12
2011 PG 48 27 13 2 2 8 2 82 4 63
2011 PG-01 44 50 6 0 0 0 0 94 0 16
2011 PG-02 50 17 25 8 0 0 0 67 8 12
2011 PG-03 45 15 15 0 5 15 5 75 6 20
2008 PG 40 37 12 2 4 4 2 81 6 57
2008 PG-02 48 33 5 5 5 0 5 85 10 21

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 39 40 9 2 4 6 0 84 6 53
2017 PG-02 51 30 4 0 4 11 0 91 4 25
2017 PG-03 30 50 20 0 0 0 0 80 0 10
2014 PG 19 32 31 4 6 4 4 55 11 47
2014 PG-02 19 39 37 0 0 6 0 61 0 15
2014 PG-03 8 42 25 8 17 0 0 50 25 12
2011 PG 37 19 17 6 5 14 2 66 13 63
2011 PG-01 31 31 13 6 13 6 0 67 20 16
2011 PG-02 50 8 25 8 0 8 0 64 9 12
2011 PG-03 30 15 20 0 5 25 5 64 7 20
2008 PG 37 30 19 4 5 5 0 70 9 57
2008 PG-02 48 29 14 10 0 0 0 76 10 21
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PG 9 91 53
2014 PG 12 88 47
2014 PG-02 0 100 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 15 15 29 4 4 23 11 44 11 53
2017 PG-02 15 11 15 0 4 39 15 58 8 25
2017 PG-03 10 10 30 0 10 20 20 33 17 10
2014 PG 16 20 24 10 2 23 4 50 17 48
2014 PG-02 19 31 24 0 0 20 6 67 0 15
2014 PG-03 17 25 25 25 0 8 0 45 27 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 34 24 29 0 4 9 0 64 4 53
2017 PG-02 43 19 23 0 4 11 0 70 4 25
2017 PG-03 20 30 20 0 10 20 0 63 13 10
2014 PG 22 29 24 6 2 16 0 61 10 48
2014 PG-02 25 51 24 0 0 0 0 76 0 15
2014 PG-03 25 25 17 17 0 17 0 60 20 12
2011 PG 37 33 16 2 2 11 0 79 4 63
2011 PG-01 38 31 19 0 6 6 0 73 7 16
2011 PG-02 42 42 8 0 0 8 0 91 0 12
2011 PG-03 30 25 20 5 0 20 0 69 6 20
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 13 26 15 17 28 0 2 39 46 53
2017 PG-02 26 23 11 15 25 0 0 49 40 25
2017 PG-03 0 30 20 20 20 0 10 33 44 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 19 17 24 22 18 0 0 36 40 53
2017 PG-02 36 19 15 11 19 0 0 54 30 25
2017 PG-03 0 30 20 30 20 0 0 30 50 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 28 15 29 15 13 0 0 43 28 53
2017 PG-02 47 11 19 8 15 0 0 58 23 25
2017 PG-03 10 20 40 20 10 0 0 30 30 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 19 13 18 11 39 0 0 32 50 53
2017 PG-02 32 8 23 8 30 0 0 39 38 25
2017 PG-03 10 20 10 10 50 0 0 30 60 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 43 29 13 4 6 2 4 77 10 53
2017 PG-02 54 27 8 0 4 4 4 88 4 25
2017 PG-03 50 20 10 10 10 0 0 70 20 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 32 28 24 9 7 0 0 60 17 53
2017 PG-02 47 23 19 4 8 0 0 70 11 25
2017 PG-03 20 30 30 20 0 0 0 50 20 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 34 24 13 13 15 0 2 59 28 53
2017 PG-02 58 19 11 0 11 0 0 77 11 25
2017 PG-03 0 50 0 40 0 0 10 56 44 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 25 31 22 7 15 0 0 56 22 53
2017 PG-02 39 34 15 4 8 0 0 74 11 25
2017 PG-03 10 30 40 10 10 0 0 40 20 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 24 23 18 18 13 0 4 49 32 53
2017 PG-02 34 40 4 11 8 0 4 76 20 25
2017 PG-03 10 0 50 20 10 0 10 11 33 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 30 24 28 9 6 0 4 56 15 53
2017 PG-02 43 27 23 4 4 0 0 70 8 25
2017 PG-03 20 30 20 10 0 0 20 63 13 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 57 26 13 0 4 0 0 83 4 52
2017 PG-02 77 8 11 0 4 0 0 85 4 25
2017 PG-03 40 30 30 0 0 0 0 70 0 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 60 9 11 9 9 0 2 70 19 53
2017 PG-02 74 4 8 0 11 0 4 80 12 25
2017 PG-03 40 20 30 0 10 0 0 60 10 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 41 33 15 2 7 0 2 76 9 53
2017 PG-02 55 26 4 4 8 0 4 84 12 25
2017 PG-03 30 40 20 0 10 0 0 70 10 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 52 20 6 11 9 0 2 74 21 53
2017 PG-02 66 15 8 0 8 0 4 84 8 25
2017 PG-03 40 20 10 10 20 0 0 60 30 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 61 2 13 7 4 0 13 72 13 52
2017 PG-02 62 0 4 8 8 0 19 77 19 25

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 53 26 13 4 0 0 4 83 4 52
2017 PG-02 57 16 16 4 0 0 8 79 4 24
2017 PG-03 40 30 30 0 0 0 0 70 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 56 27 6 6 2 0 4 87 8 53
2017 PG-02 59 30 8 0 0 0 4 92 0 25
2017 PG-03 50 40 0 10 0 0 0 90 10 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 53 30 9 6 2 0 0 83 7 53
2017 PG-02 57 28 4 8 4 0 0 85 11 25
2017 PG-03 40 30 30 0 0 0 0 70 0 10

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 15 15 46 11 13 0 0 30 24 53
2017 PG-02 28 19 38 8 8 0 0 47 15 25
2017 PG-03 0 10 70 10 10 0 0 10 20 10

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 18 20 39 12 9 0 2 21 39 53
2017 PG-02 8 23 38 17 15 0 0 32 30 25
2017 PG-03 40 20 30 10 0 0 0 10 60 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 32 40 15 11 2 0 0 72 13 53
2017 PG-02 43 34 15 4 4 0 0 77 8 25
2017 PG-03 10 50 10 30 0 0 0 60 30 10

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 15 46 13 9 15 2 0 63 24 53
2017 PG-02 24 49 11 4 8 4 0 76 12 25
2017 PG-03 10 10 40 20 20 0 0 20 40 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PG 24 76 53
2017 PG-02 30 70 25
2014 PG 11 89 48

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PG 77 23 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 70 30 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 15 24 28 15 18 0 0 15 85 52
2017 PG-02 28 28 31 0 14 0 0 28 72 24
2017 PG-03 0 20 50 20 10 0 0 0 100 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 PG 25 44
2017 PG-02 30 17
2017 PG-03 40 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PG 32 44
2017 PG-02 24 17
2017 PG-03 20 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PG 21 44
2017 PG-02 30 17
2017 PG-03 10 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 PG 78 44
2017 PG-02 78 17
2017 PG-03 60 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 PG 7 44
2017 PG-02 5 17
2017 PG-03 10 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 PG 37 44
2017 PG-02 22 17
2017 PG-03 50 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 PG 7 49 11 5 2 26 43
2017 PG-02 11 54 5 5 0 24 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 13 15 25 15 26 0 4 30 44 44
2017 PG-02 21 22 30 16 11 0 0 43 27 17
2017 PG-03 10 10 40 10 30 0 0 20 40 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PG 7 4 9 24 51 0 5 12 79 44
2017 PG-02 5 5 11 27 44 0 8 12 76 17
2017 PG-03 10 10 20 10 50 0 0 20 60 10
Date modified: