2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	49	4	11	4	1	0	81	15	142
2017	PC-02	34	46	7	9	4	0	0	80	13	71
2017	PC-03	30	53	0	12	3	3	0	85	15	34
2017	PC-04	32	48	0	16	4	0	0	80	20	25
2014	PC	22	51	5	12	9	0	1	74	22	107
2014	PC-02	22	59	2	11	7	0	0	80	17	46
2014	PC-03	19	48	3	26	0	0	4	69	27	27
2014	PC-04	27	42	12	0	19	0	0	69	19	26
2011	PC	28	46	7	16	3	0	0	74	19	134
2011	PC-01	45	36	18	0	0	0	0	82	0	11
2011	PC-02	19	49	8	22	3	0	0	68	24	37
2011	PC-03	25	48	9	14	5	0	0	73	18	44
2011	PC-04	36	39	0	21	3	0	0	76	24	33
2008	PC	37	45	3	15	1	0	0	82	16	114
2008	PC-02	28	44	3	23	3	0	0	72	26	39
2008	PC-03	34	45	5	16	0	0	0	79	16	38
2008	PC-04	61	35	0	4	0	0	0	96	4	23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	70	19	4	2	2	1	1	91	4	143
2017	PC-02	63	23	3	4	4	3	0	88	9	72
2017	PC-03	76	18	6	0	0	0	0	94	0	34
2017	PC-04	76	16	8	0	0	0	0	92	0	25
2014	PC	63	20	7	4	1	2	4	87	5	107
2014	PC-02	57	26	11	2	2	0	2	84	4	46
2014	PC-03	59	19	4	4	0	4	11	91	4	27
2014	PC-04	65	15	8	8	0	4	0	84	8	26
2011	PC	69	19	4	4	1	1	1	90	5	134
2011	PC-01	91	0	9	0	0	0	0	91	0	11
2011	PC-02	68	16	8	5	3	0	0	84	8	37
2011	PC-03	70	20	5	2	0	2	0	93	2	44
2011	PC-04	70	24	0	3	3	0	0	94	6	33
2008	PC	63	19	7	5	4	1	1	84	9	113
2008	PC-02	53	24	13	8	0	3	0	78	8	38
2008	PC-03	68	13	5	8	5	0	0	82	13	38
2008	PC-04	74	22	0	0	4	0	0	96	4	23

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	70	15	4	6	3	0	3	88	9	142
2017	PC-02	68	14	6	6	4	0	3	84	10	71
2017	PC-03	71	24	0	6	0	0	0	94	6	34
2017	PC-04	76	8	4	8	4	0	0	84	12	25
2014	PC	61	18	7	8	5	0	2	80	13	107
2014	PC-02	52	22	9	13	4	0	0	74	17	46
2014	PC-03	71	4	7	3	7	0	7	80	11	27
2014	PC-04	58	27	4	8	4	0	0	85	12	26
2011	PC	62	19	4	8	4	1	1	83	13	134
2011	PC-01	91	9	0	0	0	0	0	100	0	11
2011	PC-02	65	11	3	16	3	3	0	78	19	37
2011	PC-03	59	20	9	5	5	0	2	81	9	44
2011	PC-04	58	27	0	9	6	0	0	85	15	33
2008	PC	66	12	4	10	5	0	3	80	15	113
2008	PC-02	61	16	5	8	5	0	5	81	14	38
2008	PC-03	68	8	5	11	5	0	3	78	16	38
2008	PC-04	74	4	4	13	4	0	0	78	17	23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	34	8	7	5	0	80	12	142
2017	PC-02	54	29	9	4	4	0	83	8	71
2017	PC-03	41	41	6	9	3	0	82	12	34
2017	PC-04	40	36	4	8	12	0	76	20	25
2014	PC	38	42	8	8	2	1	81	10	107
2014	PC-02	41	35	11	9	4	0	76	13	46
2014	PC-03	44	33	7	11	0	4	81	12	27
2014	PC-04	35	58	4	4	0	0	92	4	26
2011	PC	31	41	5	16	6	0	72	22	134
2011	PC-01	45	18	18	9	9	0	64	18	11
2011	PC-02	30	43	5	14	8	0	73	22	37
2011	PC-03	30	50	2	16	2	0	80	18	44
2011	PC-04	30	42	6	15	6	0	73	21	33

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	37	40	13	9	1	0	0	77	10	143
2017	PC-02	37	32	21	8	1	0	0	69	10	72
2017	PC-03	35	53	0	12	0	0	0	88	12	34
2017	PC-04	40	40	12	8	0	0	0	80	8	25
2014	PC	19	51	11	10	6	1	2	72	16	107
2014	PC-02	17	46	15	15	7	0	0	63	22	46
2014	PC-03	30	44	4	7	11	0	4	77	19	27
2014	PC-04	8	77	12	0	0	4	0	88	0	26
2011	PC	18	48	13	13	5	1	2	68	19	134
2011	PC-01	18	45	18	0	9	0	9	70	10	11
2011	PC-02	24	32	11	19	8	0	5	60	29	37
2011	PC-03	18	57	7	18	0	0	0	75	18	44
2011	PC-04	6	55	21	6	9	3	0	63	16	33
2008	PC	25	43	12	14	5	0	0	68	19	114
2008	PC-02	21	44	8	23	5	0	0	64	28	39
2008	PC-03	24	50	5	13	8	0	0	74	21	38
2008	PC-04	35	35	17	9	4	0	0	70	13	23

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	49	43	3	5	0	0	92	5	142
2017	PC-02	44	46	6	4	0	0	90	4	71
2017	PC-03	56	35	0	9	0	0	91	9	34
2017	PC-04	52	40	4	4	0	0	92	4	25
2014	PC	36	50	7	6	2	0	86	8	106
2014	PC-02	29	53	9	7	2	0	82	9	45
2014	PC-03	34	55	0	11	0	0	89	11	27
2014	PC-04	46	42	8	0	4	0	88	4	26
2011	PC	40	43	11	4	2	1	83	6	134
2011	PC-01	45	55	0	0	0	0	100	0	11
2011	PC-02	41	41	16	3	0	0	81	3	37
2011	PC-03	34	50	14	0	0	2	86	0	44
2011	PC-04	42	33	6	12	6	0	76	18	33
2008	PC	39	46	7	4	4	0	85	8	114
2008	PC-02	33	49	10	3	5	0	82	8	39
2008	PC-03	47	37	5	8	3	0	84	11	38
2008	PC-04	52	39	9	0	0	0	91	0	23

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	54	35	3	8	0	89	8	142
2017	PC-02	56	32	1	10	0	89	10	71
2017	PC-03	47	38	6	9	0	85	9	34
2017	PC-04	64	28	4	4	0	92	4	25
2014	PC	45	42	6	7	1	87	7	107
2014	PC-02	37	48	11	2	2	85	4	46
2014	PC-03	37	48	0	15	0	85	15	27
2014	PC-04	62	31	0	8	0	92	8	26
2011	PC	46	46	3	4	1	92	5	134
2011	PC-01	73	27	0	0	0	100	0	11
2011	PC-02	51	41	8	0	0	92	0	37
2011	PC-03	39	57	2	2	0	95	2	44
2011	PC-04	39	45	0	12	3	85	15	33
2008	PC	38	47	7	4	4	85	8	114
2008	PC-02	33	46	10	3	8	79	10	39
2008	PC-03	45	39	11	5	0	84	5	38
2008	PC-04	48	52	0	0	0	100	0	23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	57	35	4	4	0	0	92	4	142
2017	PC-02	61	29	7	3	0	0	90	3	71
2017	PC-03	62	35	0	3	0	0	97	3	34
2017	PC-04	52	36	0	12	0	0	88	12	25
2014	PC	50	38	4	6	1	1	90	7	107
2014	PC-02	43	43	4	4	2	2	89	7	46
2014	PC-03	52	37	4	7	0	0	89	7	27
2014	PC-04	65	31	4	0	0	0	96	0	26

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	56	30	4	7	1	1	0	87	9	142
2017	PC-02	60	27	4	7	0	1	0	89	7	71
2017	PC-03	62	32	0	3	0	3	0	97	3	34
2017	PC-04	40	36	4	12	8	0	0	76	20	25
2014	PC	39	43	9	6	2	0	1	83	8	107
2014	PC-02	41	39	11	7	2	0	0	80	9	46
2014	PC-03	37	48	7	7	0	0	0	85	7	27
2014	PC-04	35	42	12	4	4	0	4	80	8	26
2011	PC	37	35	11	11	4	0	1	73	16	134
2011	PC-01	82	0	9	9	0	0	0	82	9	11
2011	PC-02	38	41	11	8	3	0	0	78	11	37
2011	PC-03	27	39	9	18	5	0	2	67	23	44
2011	PC-04	33	33	18	9	6	0	0	67	15	33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	42	25	9	12	4	4	4	73	18	142
2017	PC-02	45	23	13	6	1	6	7	77	8	71
2017	PC-03	44	26	6	20	0	3	0	73	21	34
2017	PC-04	36	20	8	20	12	0	4	58	33	25
2014	PC	28	30	9	15	8	3	7	64	26	107
2014	PC-02	35	33	9	7	9	2	7	74	17	46
2014	PC-03	26	37	7	22	0	0	7	69	24	27
2014	PC-04	12	23	15	23	15	8	4	39	43	26
2011	PC	22	26	8	21	20	1	1	50	42	134
2011	PC-01	36	36	0	0	9	0	18	89	11	11
2011	PC-02	32	27	8	19	14	0	0	59	32	37
2011	PC-03	23	34	9	14	20	0	0	57	34	44
2011	PC-04	6	12	12	42	24	3	0	19	69	33
2008	PC	25	26	10	17	20	0	3	52	38	114
2008	PC-02	33	21	13	15	18	0	0	54	33	39
2008	PC-03	26	34	0	16	21	0	3	62	38	38
2008	PC-04	9	30	13	26	22	0	0	39	48	23

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	51	4	4	2	90	6	143
2017	PC-02	36	54	4	3	3	90	6	72
2017	PC-03	41	44	3	9	3	85	12	34
2017	PC-04	40	48	8	4	0	88	4	25
2014	PC	31	44	14	9	2	75	11	107
2014	PC-02	33	39	17	9	2	72	11	46
2014	PC-03	30	44	11	11	4	74	15	27
2014	PC-04	27	50	15	8	0	77	8	26
2011	PC	29	42	11	13	5	71	17	133
2011	PC-01	36	45	9	0	9	82	9	11
2011	PC-02	36	42	8	14	0	78	14	36
2011	PC-03	18	50	18	9	5	68	14	44
2011	PC-04	36	36	9	12	6	73	18	33
2008	PC	27	48	11	11	3	75	14	114
2008	PC-02	18	51	10	13	8	69	21	39
2008	PC-03	32	47	8	13	0	79	13	38
2008	PC-04	43	35	13	9	0	78	9	23

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	36	37	13	9	5	1	73	14	143
2017	PC-02	35	37	11	13	4	0	72	17	72
2017	PC-03	38	32	21	3	3	3	73	6	34
2017	PC-04	28	44	12	8	8	0	72	16	25
2014	PC	17	39	19	16	9	0	56	25	107
2014	PC-02	24	30	22	13	11	0	54	24	46
2014	PC-03	11	37	18	22	11	0	49	33	27
2014	PC-04	12	50	19	12	8	0	62	19	26
2011	PC	9	35	16	25	16	0	44	40	134
2011	PC-01	27	55	18	0	0	0	82	0	11
2011	PC-02	8	30	14	27	22	0	38	49	37
2011	PC-03	2	34	27	23	14	0	36	36	44
2011	PC-04	12	36	6	27	18	0	48	45	33

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	47	13	9	3	75	12	143
2017	PC-02	28	46	17	6	4	73	10	72
2017	PC-03	30	53	12	6	0	82	6	34
2017	PC-04	32	44	8	12	4	76	16	25

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	46	44	6	2	2	1	90	4	143
2017	PC-02	47	39	8	1	3	1	87	4	72
2017	PC-03	50	44	3	3	0	0	94	3	34
2017	PC-04	40	52	4	0	4	0	92	4	25
2014	PC	33	44	12	8	2	1	77	10	107
2014	PC-02	33	43	11	9	2	2	78	11	46
2014	PC-03	26	37	19	14	4	0	63	18	27
2014	PC-04	35	50	12	4	0	0	85	4	26
2011	PC	29	41	12	10	7	1	71	17	133
2011	PC-01	45	36	18	0	0	0	82	0	11
2011	PC-02	32	49	11	5	3	0	81	8	37
2011	PC-03	23	45	14	9	9	0	68	18	44
2011	PC-04	28	31	9	16	13	3	61	29	32
2008	PC	35	46	11	3	5	1	81	8	114
2008	PC-02	28	46	13	5	8	0	74	13	39
2008	PC-03	34	50	5	3	8	0	84	11	38
2008	PC-04	48	39	13	0	0	0	87	0	23

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	40	9	10	3	78	13	143
2017	PC-02	35	43	10	10	3	78	13	72
2017	PC-03	56	32	6	3	3	88	6	34
2017	PC-04	32	36	12	16	4	68	20	25

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	55	38	4	1	0	1	94	1	143
2017	PC-02	53	42	3	1	0	1	96	1	72
2017	PC-03	50	41	6	3	0	0	91	3	34
2017	PC-04	64	28	8	0	0	0	92	0	25
2014	PC	55	30	10	4	0	1	86	4	107
2014	PC-02	48	33	15	2	0	2	82	2	46
2014	PC-03	60	29	7	4	0	0	89	4	27
2014	PC-04	62	27	8	4	0	0	88	4	26
2011	PC	47	40	8	4	1	0	87	4	134
2011	PC-01	73	18	0	9	0	0	91	9	11
2011	PC-02	57	32	11	0	0	0	89	0	37
2011	PC-03	30	61	7	2	0	0	91	2	44
2011	PC-04	52	30	9	6	3	0	82	9	33

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	48	36	8	6	1	1	84	7	143
2017	PC-02	40	38	14	7	1	0	78	8	72
2017	PC-03	62	32	3	3	0	0	94	3	34
2017	PC-04	44	40	4	8	0	4	87	8	25
2014	PC	28	43	16	8	5	0	71	13	107
2014	PC-02	30	37	20	9	4	0	67	13	46
2014	PC-03	19	49	11	14	7	0	67	22	27
2014	PC-04	31	50	12	4	4	0	81	8	26
2011	PC	20	46	8	16	9	1	66	26	134
2011	PC-01	27	36	27	9	0	0	64	9	11
2011	PC-02	24	46	3	16	11	0	70	27	37
2011	PC-03	14	52	11	9	11	2	67	21	44
2011	PC-04	24	39	6	21	9	0	64	30	33

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	57	28	11	3	1	85	4	143
2017	PC-02	57	24	17	1	1	81	3	72
2017	PC-03	59	32	6	0	3	91	3	34
2017	PC-04	56	36	4	4	0	92	4	25
2014	PC	28	43	15	10	4	71	14	107
2014	PC-02	28	39	20	11	2	67	13	46
2014	PC-03	26	49	7	14	4	75	18	27
2014	PC-04	27	46	15	4	8	73	12	26

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	39	13	5	4	0	1	78	9	143
2017	PC-02	42	33	15	7	3	0	0	75	10	72
2017	PC-03	47	41	9	0	3	0	0	88	3	34
2017	PC-04	24	44	12	8	12	0	0	68	20	25
2014	PC	23	39	17	15	5	0	1	63	20	107
2014	PC-02	24	37	24	11	4	0	0	61	15	46
2014	PC-03	15	49	10	22	4	0	0	64	26	27
2014	PC-04	31	31	12	15	8	0	4	64	24	26
2011	PC	22	39	15	17	5	2	0	62	23	134
2011	PC-01	45	45	0	0	9	0	0	91	9	11
2011	PC-02	24	38	5	22	5	5	0	66	29	37
2011	PC-03	14	48	16	16	7	0	0	61	23	44
2011	PC-04	18	27	27	21	3	3	0	47	25	33

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	50	40	6	3	1	0	90	4	143
2017	PC-02	50	42	3	4	1	0	92	6	72
2017	PC-03	53	38	3	3	3	0	91	6	34
2017	PC-04	48	36	16	0	0	0	84	0	25
2014	PC	37	40	12	8	1	1	78	9	107
2014	PC-02	35	43	13	7	0	2	80	7	46
2014	PC-03	34	41	11	11	4	0	74	15	27
2014	PC-04	42	38	12	8	0	0	81	8	26
2011	PC	34	51	5	7	1	0	86	9	134
2011	PC-01	55	36	0	0	9	0	91	9	11
2011	PC-02	41	49	3	8	0	0	89	8	37
2011	PC-03	27	61	7	5	0	0	89	5	44
2011	PC-04	30	52	9	6	3	0	82	9	33
2008	PC	36	46	11	4	2	0	82	6	114
2008	PC-02	28	46	18	3	5	0	74	8	39
2008	PC-03	34	50	8	8	0	0	84	8	38
2008	PC-04	61	26	13	0	0	0	87	0	23

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	40	34	13	8	2	1	76	11	143
2017	PC-02	51	31	10	6	0	3	84	6	72
2017	PC-03	32	41	15	12	0	0	74	12	34
2017	PC-04	20	36	20	16	8	0	56	24	25
2014	PC	22	43	21	9	5	0	65	14	107
2014	PC-02	26	41	22	7	4	0	67	11	46
2014	PC-03	26	41	15	19	0	0	66	19	27
2014	PC-04	15	42	27	4	12	0	58	15	26
2011	PC	25	33	23	11	8	0	58	20	133
2011	PC-01	55	27	9	0	9	0	82	9	11
2011	PC-02	31	31	22	11	6	0	61	17	36
2011	PC-03	20	39	18	14	9	0	59	23	44
2011	PC-04	12	33	30	15	9	0	45	24	33
2008	PC	15	40	26	10	9	0	55	18	114
2008	PC-02	18	46	26	10	0	0	64	10	39
2008	PC-03	16	29	29	13	13	0	45	26	38
2008	PC-04	4	43	26	9	17	0	48	26	23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	14	45	25	8	1	4	34	19	141
2017	PC-02	3	10	40	30	11	0	6	44	14	70
2017	PC-03	0	18	56	21	3	3	0	24	18	34
2017	PC-04	12	24	36	28	0	0	0	28	36	25
2014	PC	7	28	39	17	5	1	3	22	37	107
2014	PC-02	4	30	35	22	7	2	0	29	36	46
2014	PC-03	11	22	41	11	7	0	7	20	36	27
2014	PC-04	8	27	50	12	0	0	4	12	36	26
2011	PC	12	32	32	17	4	2	2	21	46	133
2011	PC-01	9	18	36	18	18	0	0	36	27	11
2011	PC-02	6	25	28	28	6	6	3	36	33	36
2011	PC-03	11	32	36	18	2	0	0	20	43	44
2011	PC-04	21	42	30	3	0	0	3	3	66	33
2008	PC	11	29	43	12	3	1	1	15	41	114
2008	PC-02	21	31	33	13	0	0	3	13	53	39
2008	PC-03	11	24	45	18	3	0	0	21	34	38
2008	PC-04	4	22	65	4	4	0	0	9	26	23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	14	31	28	16	3	3	47	20	141
2017	PC-02	3	14	28	25	23	1	6	52	18	71
2017	PC-03	3	12	32	35	12	6	0	50	16	34
2017	PC-04	13	21	29	38	0	0	0	38	33	24
2014	PC	18	24	33	17	5	2	2	22	44	107
2014	PC-02	11	20	37	22	7	2	2	30	32	46
2014	PC-03	11	33	37	7	7	4	0	16	46	27
2014	PC-04	27	27	31	12	0	0	4	12	56	26
2011	PC	17	30	34	14	4	0	2	18	48	132
2011	PC-01	9	18	36	27	9	0	0	36	27	11
2011	PC-02	14	19	42	17	6	0	3	23	34	36
2011	PC-03	23	32	27	14	5	0	0	18	55	44
2011	PC-04	16	38	38	6	0	0	3	6	55	32
2008	PC	17	26	32	18	6	0	1	24	43	114
2008	PC-02	26	26	26	10	13	0	0	23	51	39
2008	PC-03	16	29	37	16	3	0	0	18	45	38
2008	PC-04	9	26	35	30	0	0	0	30	35	23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	23	32	17	9	1	7	28	37	143
2017	PC-02	12	13	28	21	14	1	11	40	29	72
2017	PC-03	6	38	32	12	6	3	3	19	47	34
2017	PC-04	16	36	44	4	0	0	0	4	52	25
2014	PC	28	34	25	7	1	1	5	8	65	107
2014	PC-02	24	22	33	9	0	2	11	10	53	46
2014	PC-03	29	48	15	4	4	0	0	7	78	27
2014	PC-04	27	42	23	8	0	0	0	8	69	26
2011	PC	24	37	21	10	4	2	2	14	64	133
2011	PC-01	9	18	36	27	9	0	0	36	27	11
2011	PC-02	22	28	19	11	8	8	3	22	56	36
2011	PC-03	20	48	25	5	0	0	2	5	70	44
2011	PC-04	36	30	18	9	3	0	3	13	69	33
2008	PC	26	25	32	10	4	2	1	14	53	114
2008	PC-02	23	28	28	15	3	0	3	18	53	39
2008	PC-03	29	29	37	3	3	0	0	5	58	38
2008	PC-04	26	22	26	13	9	4	0	23	50	23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	2	12	39	24	18	1	3	44	15	143
2017	PC-02	0	4	36	26	28	0	5	57	4	72
2017	PC-03	0	15	41	30	9	6	0	41	16	34
2017	PC-04	8	28	52	12	0	0	0	12	36	25
2014	PC	7	19	40	23	7	1	3	32	26	107
2014	PC-02	7	4	43	33	9	2	2	43	11	46
2014	PC-03	4	26	37	14	11	0	7	28	32	27
2014	PC-04	4	38	46	12	0	0	0	12	42	26
2011	PC	16	21	33	17	11	2	1	28	38	133
2011	PC-01	9	0	36	9	45	0	0	55	9	11
2011	PC-02	6	19	33	25	8	6	3	36	27	36
2011	PC-03	11	25	39	16	9	0	0	25	36	44
2011	PC-04	30	21	27	18	3	0	0	21	52	33
2008	PC	11	26	35	19	8	0	3	27	37	113
2008	PC-02	5	28	28	28	5	0	5	35	35	39
2008	PC-03	14	22	46	11	5	0	3	17	36	37
2008	PC-04	13	35	39	4	9	0	0	13	48	23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	21	32	20	14	2	4	37	29	142
2017	PC-02	3	16	35	17	21	1	7	41	20	71
2017	PC-03	3	24	32	27	9	6	0	38	28	34
2017	PC-04	20	28	32	20	0	0	0	20	48	25
2014	PC	24	32	29	7	5	0	4	12	58	107
2014	PC-02	24	24	33	7	7	0	7	14	51	46
2014	PC-03	19	37	33	4	4	0	4	8	58	27
2014	PC-04	23	50	23	4	0	0	0	4	73	26
2011	PC	29	27	21	10	8	2	3	18	60	133
2011	PC-01	9	9	18	18	27	9	9	56	22	11
2011	PC-02	19	31	22	11	8	6	3	21	55	36
2011	PC-03	36	25	30	5	5	0	0	9	61	44
2011	PC-04	36	30	15	6	6	0	6	13	71	33
2008	PC	19	31	29	12	6	0	3	19	51	114
2008	PC-02	21	38	21	13	5	0	3	18	61	39
2008	PC-03	21	34	24	13	5	0	3	19	57	38
2008	PC-04	13	26	52	4	0	0	4	5	41	23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	15	25	29	18	3	4	51	22	143
2017	PC-02	4	14	26	28	23	0	4	54	19	72
2017	PC-03	3	12	32	26	12	9	6	45	17	34
2017	PC-04	12	20	20	40	8	0	0	48	32	25
2014	PC	16	17	27	26	7	2	6	35	35	107
2014	PC-02	15	11	28	24	11	4	7	39	29	46
2014	PC-03	11	37	19	21	4	0	7	27	53	27
2014	PC-04	19	8	31	35	4	0	4	40	28	26
2011	PC	11	24	34	14	8	6	3	24	39	133
2011	PC-01	9	9	9	18	18	27	9	57	29	11
2011	PC-02	11	17	31	11	17	11	3	32	32	36
2011	PC-03	11	34	41	9	5	0	0	14	45	44
2011	PC-04	9	27	33	21	3	3	3	26	39	33
2008	PC	19	29	26	13	7	1	4	21	51	114
2008	PC-02	18	28	18	15	13	0	8	31	50	39
2008	PC-03	21	29	32	11	5	3	0	16	51	38
2008	PC-04	13	35	35	17	0	0	0	17	48	23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	11	25	31	16	11	1	5	29	38	142
2017	PC-02	11	15	29	23	13	1	7	39	29	71
2017	PC-03	0	32	38	18	6	3	3	25	34	34
2017	PC-04	24	36	32	4	4	0	0	8	60	25
2014	PC	28	23	34	7	5	1	3	12	53	107
2014	PC-02	26	11	37	11	7	2	7	19	40	46
2014	PC-03	29	34	33	0	4	0	0	4	63	27
2014	PC-04	27	23	38	8	4	0	0	12	50	26

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	72	14	4	2	1	1	6	92	4	143
2017	PC-02	69	17	7	0	1	0	6	91	1	72
2017	PC-03	82	9	0	0	3	3	3	97	3	34
2017	PC-04	72	12	0	12	0	0	4	87	13	25
2014	PC	68	15	4	6	3	0	5	87	9	107
2014	PC-02	65	15	7	11	0	0	2	82	11	46
2014	PC-03	71	7	0	4	4	0	15	91	9	27
2014	PC-04	69	19	4	0	8	0	0	88	8	26
2011	PC	68	11	5	3	6	2	4	85	10	134
2011	PC-01	73	18	0	0	0	0	9	100	0	11
2011	PC-02	68	5	5	3	8	5	5	82	12	37
2011	PC-03	77	5	7	2	2	2	5	88	5	44
2011	PC-04	61	21	3	6	9	0	0	82	15	33
2008	PC	64	12	4	4	6	1	11	85	11	113
2008	PC-02	59	13	5	5	3	3	13	85	9	39
2008	PC-03	71	8	5	3	5	0	8	86	9	38
2008	PC-04	59	18	0	0	14	0	9	85	15	22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	31	24	20	11	3	8	3	63	15	143
2017	PC-02	37	14	21	11	3	11	3	60	16	72
2017	PC-03	33	32	15	12	0	6	3	71	13	34
2017	PC-04	12	44	20	8	8	8	0	61	17	25
2014	PC	28	26	16	14	7	6	4	60	23	107
2014	PC-02	28	24	22	11	4	7	4	59	17	46
2014	PC-03	26	26	7	29	4	4	4	56	36	27
2014	PC-04	27	31	12	8	12	8	4	65	22	26

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	31	8	9	3	2	0	80	12	143
2017	PC-02	46	32	8	8	3	3	0	80	12	72
2017	PC-03	50	32	6	9	0	3	0	85	9	34
2017	PC-04	48	28	8	12	4	0	0	76	16	25
2014	PC	41	38	9	7	1	1	2	82	9	107
2014	PC-02	28	50	9	9	2	2	0	80	11	46
2014	PC-03	45	33	7	7	0	0	7	84	8	27
2014	PC-04	54	31	12	4	0	0	0	85	4	26

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	43	31	11	8	4	3	0	76	13	143
2017	PC-02	42	31	13	8	4	3	0	74	13	72
2017	PC-03	41	35	15	3	0	6	0	81	3	34
2017	PC-04	44	36	4	12	4	0	0	80	16	25
2014	PC	23	47	16	8	3	1	2	72	12	107
2014	PC-02	24	46	22	7	0	0	2	71	7	46
2014	PC-03	14	56	4	19	4	4	0	73	23	27
2014	PC-04	31	38	19	4	4	0	4	72	8	26
2011	PC	29	43	9	10	5	1	2	74	16	134
2011	PC-01	55	27	18	0	0	0	0	82	0	11
2011	PC-02	24	46	8	14	5	0	3	72	19	37
2011	PC-03	23	48	9	9	7	2	2	74	17	44
2011	PC-04	30	42	6	9	6	3	3	77	16	33
2008	PC	36	38	8	10	7	0	2	75	17	114
2008	PC-02	38	28	8	13	13	0	0	67	26	39
2008	PC-03	29	47	5	13	3	0	3	78	16	38
2008	PC-04	48	30	4	4	9	0	4	82	14	23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	36	30	9	13	5	6	1	71	19	143
2017	PC-02	32	33	11	11	6	6	1	70	18	72
2017	PC-03	35	35	6	18	0	6	0	75	19	34
2017	PC-04	52	20	8	8	8	4	0	75	17	25
2014	PC	27	35	12	12	5	7	2	68	18	107
2014	PC-02	22	39	9	13	7	9	2	68	22	46
2014	PC-03	33	26	19	19	0	4	0	61	19	27
2014	PC-04	35	42	4	0	8	8	4	87	9	26
2011	PC	27	29	12	14	8	7	2	62	25	134
2011	PC-01	36	36	18	9	0	0	0	73	9	11
2011	PC-02	19	22	8	24	8	16	3	50	40	37
2011	PC-03	20	34	11	11	16	5	2	59	29	44
2011	PC-04	33	33	12	9	3	6	3	73	13	33
2008	PC	33	32	12	12	7	3	2	68	19	113
2008	PC-02	24	34	11	13	11	8	0	63	26	38
2008	PC-03	29	34	13	13	8	0	3	65	22	38
2008	PC-04	57	17	4	13	4	0	4	77	18	23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	11	20	16	19	6	24	4	44	34	143
2017	PC-02	11	18	17	18	7	25	4	41	35	72
2017	PC-03	12	26	15	15	3	26	3	54	25	34
2017	PC-04	4	20	24	28	8	12	4	29	43	25
2014	PC	9	12	18	19	15	24	3	30	46	107
2014	PC-02	9	11	20	15	11	30	4	30	40	46
2014	PC-03	15	4	22	22	22	14	0	22	53	27
2014	PC-04	8	23	12	4	19	31	4	47	35	26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	32	4	8	0	1	1	87	9	143
2017	PC-02	54	33	3	8	0	1	0	89	9	72
2017	PC-03	59	29	9	0	0	3	0	91	0	34
2017	PC-04	36	40	4	20	0	0	0	76	20	25
2014	PC	45	37	12	3	2	1	0	83	5	106
2014	PC-02	47	36	16	0	2	0	0	82	2	45
2014	PC-03	33	48	7	4	4	4	0	84	8	27
2014	PC-04	46	35	12	8	0	0	0	81	8	26

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	45	38	9	6	2	0	82	8	143
2017	PC-02	49	37	4	7	3	0	86	10	72
2017	PC-03	38	38	15	9	0	0	76	9	34
2017	PC-04	52	32	12	0	4	0	84	4	25
2014	PC	33	44	12	8	3	0	77	11	107
2014	PC-02	33	46	11	9	2	0	78	11	46
2014	PC-03	37	36	15	11	0	0	74	11	27
2014	PC-04	27	50	12	8	4	0	77	12	26
2011	PC	23	39	12	17	8	1	62	26	134
2011	PC-01	45	27	18	0	9	0	73	9	11
2011	PC-02	24	38	14	19	5	0	62	24	37
2011	PC-03	9	55	11	16	9	0	64	25	44
2011	PC-04	30	24	9	21	12	3	56	34	33
2008	PC	18	39	15	18	8	1	58	27	114
2008	PC-02	21	36	13	23	8	0	56	31	39
2008	PC-03	18	45	11	13	13	0	63	26	38
2008	PC-04	17	39	22	13	4	4	59	18	23

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	55	31	8	4	2	1	86	6	143
2017	PC-02	55	31	4	6	3	1	87	9	72
2017	PC-03	59	29	12	0	0	0	88	0	34
2017	PC-04	56	28	8	4	4	0	84	8	25
2014	PC	49	33	11	3	3	2	83	6	107
2014	PC-02	43	30	20	2	2	2	76	4	46
2014	PC-03	56	29	4	7	0	4	88	8	27
2014	PC-04	46	38	8	0	8	0	85	8	26
2011	PC	41	32	9	9	7	1	74	17	134
2011	PC-01	73	18	0	0	9	0	91	9	11
2011	PC-02	38	24	14	14	8	3	64	22	37
2011	PC-03	36	50	5	5	5	0	86	9	44
2011	PC-04	45	18	9	12	12	3	66	25	33
2008	PC	32	36	8	14	6	4	71	21	114
2008	PC-02	28	31	8	13	15	5	62	30	39
2008	PC-03	34	37	5	16	3	5	75	19	38
2008	PC-04	35	48	4	9	0	4	86	9	23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	52	31	6	9	1	1	84	10	142
2017	PC-02	48	37	4	8	1	1	86	10	71
2017	PC-03	47	35	6	12	0	0	82	12	34
2017	PC-04	76	12	8	4	0	0	88	4	25
2014	PC	40	36	9	10	4	0	77	14	107
2014	PC-02	39	35	13	9	4	0	74	13	46
2014	PC-03	45	33	7	15	0	0	78	15	27
2014	PC-04	35	46	4	12	4	0	81	15	26
2011	PC	31	36	9	11	12	1	68	23	134
2011	PC-01	45	27	18	0	9	0	73	9	11
2011	PC-02	30	41	11	5	14	0	70	19	37
2011	PC-03	27	48	5	11	7	2	77	19	44
2011	PC-04	30	24	9	18	18	0	55	36	33
2008	PC	29	36	16	15	4	1	65	19	114
2008	PC-02	23	36	13	18	8	3	61	26	39
2008	PC-03	39	37	11	11	3	0	76	13	38
2008	PC-04	26	43	17	13	0	0	70	13	23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	88	4	1	0	2	1	4	97	2	143
2017	PC-02	88	4	1	0	3	0	4	96	3	72
2017	PC-03	94	0	0	0	0	3	3	100	0	34
2017	PC-04	84	8	0	0	4	0	4	96	4	25
2014	PC	80	9	2	1	2	0	6	95	3	107
2014	PC-02	78	11	4	2	0	0	4	93	2	46
2014	PC-03	78	4	0	0	4	0	15	96	4	27
2014	PC-04	85	12	0	0	4	0	0	96	4	26
2011	PC	79	10	4	1	1	0	5	94	2	134
2011	PC-01	100	0	0	0	0	0	0	100	0	11
2011	PC-02	76	8	5	0	5	0	5	89	6	37
2011	PC-03	77	11	2	0	0	0	9	98	0	44
2011	PC-04	79	15	3	3	0	0	0	94	3	33
2008	PC	80	5	4	0	2	1	9	94	2	114
2008	PC-02	77	5	5	0	3	3	8	91	3	39
2008	PC-03	84	3	3	0	0	0	11	97	0	38
2008	PC-04	74	13	4	0	0	0	9	95	0	23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	56	22	6	5	1	8	2	87	7	143
2017	PC-02	50	28	7	6	1	6	3	85	8	72
2017	PC-03	71	18	3	0	0	9	0	97	0	34
2017	PC-04	64	12	4	8	4	4	4	83	13	25
2014	PC	56	25	9	3	2	2	3	85	5	107
2014	PC-02	54	26	13	2	2	0	2	82	4	46
2014	PC-03	59	30	4	3	0	4	0	93	3	27
2014	PC-04	62	19	8	4	4	4	0	84	8	26
2011	PC	41	34	12	6	3	4	0	78	9	134
2011	PC-01	64	18	9	9	0	0	0	82	9	11
2011	PC-02	43	32	14	3	3	5	0	80	6	37
2011	PC-03	39	39	18	2	2	0	0	77	5	44
2011	PC-04	36	30	6	12	6	9	0	73	20	33

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	66	25	6	1	1	1	92	2	143
2017	PC-02	62	28	7	1	0	1	91	1	72
2017	PC-03	74	15	6	3	0	3	91	3	34
2017	PC-04	72	20	4	0	4	0	92	4	25

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	73	18	5	1	1	3	93	2	143
2017	PC-02	65	24	7	1	0	3	91	1	72
2017	PC-03	82	9	3	3	0	3	94	3	34
2017	PC-04	80	12	4	0	4	0	92	4	25

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	56	31	6	5	1	87	6	142
2017	PC-02	53	35	6	4	1	89	6	71
2017	PC-03	59	29	6	6	0	88	6	34
2017	PC-04	72	12	12	0	4	84	4	25
2014	PC	52	29	6	10	3	81	13	107
2014	PC-02	48	33	9	9	2	80	11	46
2014	PC-03	52	22	4	22	0	74	22	27
2014	PC-04	58	31	4	0	8	88	8	26

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	43	5	12	5	10	10	72	22	40
2017	PC-03	20	40	0	7	0	20	13	90	10	15
2017	PC-04	15	45	10	10	10	0	10	67	22	20
2014	PC	17	28	14	3	10	7	21	62	19	29
2014	PC-04	12	35	12	0	12	12	18	67	17	17

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	31	36	14	6	3	10	74	10	143
2017	PC-02	33	34	14	7	3	10	74	11	72
2017	PC-03	38	29	18	0	3	12	77	3	34
2017	PC-04	20	44	12	16	4	4	67	21	25
2014	PC	21	29	18	10	6	17	60	19	107
2014	PC-02	17	30	26	11	2	13	55	15	46
2014	PC-03	26	22	11	7	7	26	65	19	27
2014	PC-04	15	42	4	12	12	15	68	27	26
2011	PC	16	31	19	13	10	10	53	26	134
2011	PC-01	27	36	18	18	0	0	64	18	11
2011	PC-02	22	27	19	11	14	8	53	26	37
2011	PC-03	16	23	20	18	9	14	45	32	44
2011	PC-04	9	45	15	6	9	15	64	18	33

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	39	20	12	6	3	62	18	143
2017	PC-02	23	39	15	15	6	1	63	21	72
2017	PC-03	21	44	24	3	3	6	69	6	34
2017	PC-04	8	36	32	16	8	0	44	24	25
2014	PC	12	30	23	18	14	3	43	32	107
2014	PC-02	7	37	24	20	9	4	45	30	46
2014	PC-03	19	19	19	21	19	4	39	42	27
2014	PC-04	12	31	27	12	19	0	42	31	26
2011	PC	7	25	25	25	16	2	33	42	134
2011	PC-01	18	45	18	18	0	0	64	18	11
2011	PC-02	11	30	19	22	19	0	41	41	37
2011	PC-03	5	23	30	25	16	2	28	42	44
2011	PC-04	0	21	27	27	18	6	23	48	33
2008	PC	14	34	22	16	13	1	49	29	114
2008	PC-02	15	33	15	13	21	3	50	34	39
2008	PC-03	13	26	26	24	11	0	39	34	38
2008	PC-04	22	35	26	9	9	0	57	17	23

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	35	20	16	6	8	0	54	24	143
2017	PC-02	18	36	18	13	7	8	0	59	21	72
2017	PC-03	9	41	24	12	3	12	0	57	17	34
2017	PC-04	8	28	24	28	12	0	0	36	40	25
2014	PC	12	21	25	23	14	5	0	34	39	107
2014	PC-02	7	28	28	20	11	7	0	37	33	46
2014	PC-03	19	15	15	29	15	7	0	36	47	27
2014	PC-04	12	19	27	23	19	0	0	31	42	26
2011	PC	4	20	27	32	12	5	0	25	46	134
2011	PC-01	9	55	18	9	9	0	0	64	18	11
2011	PC-02	8	16	24	24	16	11	0	27	45	37
2011	PC-03	0	16	34	41	7	2	0	16	49	44
2011	PC-04	3	18	24	30	18	6	0	23	52	33
2008	PC	7	22	27	26	13	4	1	30	41	114
2008	PC-02	13	10	23	28	18	5	3	25	50	39
2008	PC-03	5	18	24	32	16	5	0	25	50	38
2008	PC-04	4	43	35	13	4	0	0	48	17	23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	38	18	9	7	8	0	63	17	143
2017	PC-02	18	36	20	10	8	8	0	59	20	72
2017	PC-03	15	47	21	6	3	9	0	68	10	34
2017	PC-04	28	28	20	12	8	4	0	58	21	25
2014	PC	11	31	22	14	15	6	1	45	31	107
2014	PC-02	4	28	28	22	9	7	2	36	33	46
2014	PC-03	19	29	18	11	15	7	0	52	28	27
2014	PC-04	15	38	15	4	23	4	0	56	28	26
2011	PC	7	26	24	21	17	5	0	35	40	134
2011	PC-01	27	36	9	9	18	0	0	64	27	11
2011	PC-02	8	19	19	35	14	5	0	29	51	37
2011	PC-03	2	34	30	14	11	9	0	40	28	44
2011	PC-04	3	21	27	18	27	3	0	25	47	33
2008	PC	10	32	20	15	12	11	1	47	31	114
2008	PC-02	15	21	18	13	15	15	3	44	34	39
2008	PC-03	5	29	18	21	13	13	0	39	39	38
2008	PC-04	9	48	22	13	4	4	0	59	18	23

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	36	21	14	8	5	0	54	24	143
2017	PC-02	15	33	25	14	8	4	0	50	23	72
2017	PC-03	15	41	15	18	3	9	0	61	23	34
2017	PC-04	8	48	16	16	12	0	0	56	28	25
2014	PC	10	27	20	25	15	3	0	39	41	107
2014	PC-02	9	30	22	24	13	2	0	40	38	46
2014	PC-03	15	26	22	14	15	7	0	45	32	27
2014	PC-04	8	27	15	35	15	0	0	35	50	26
2011	PC	6	25	15	32	19	1	1	32	53	134
2011	PC-01	9	45	9	9	9	9	9	67	22	11
2011	PC-02	8	22	19	30	22	0	0	30	51	37
2011	PC-03	7	20	20	39	11	2	0	28	51	44
2011	PC-04	3	30	6	33	27	0	0	33	61	33
2008	PC	9	32	11	31	15	3	0	41	47	114
2008	PC-02	13	21	8	28	23	8	0	36	56	39
2008	PC-03	5	32	13	37	13	0	0	37	50	38
2008	PC-04	9	48	17	17	9	0	0	57	26	23

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	50	14	13	1	1	73	13	143
2017	PC-02	22	51	15	10	0	1	74	10	72
2017	PC-03	21	59	9	9	3	0	80	12	34
2017	PC-04	8	52	16	24	0	0	60	24	25
2014	PC	10	42	26	14	4	4	54	19	107
2014	PC-02	7	39	35	13	2	4	48	16	46
2014	PC-03	19	48	15	15	0	4	69	16	27
2014	PC-04	8	42	23	15	8	4	52	24	26
2011	PC	10	37	22	17	12	1	48	29	134
2011	PC-01	0	64	27	0	0	9	70	0	11
2011	PC-02	19	35	22	14	11	0	54	24	37
2011	PC-03	7	36	32	16	9	0	43	25	44
2011	PC-04	9	30	12	27	21	0	39	48	33

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	43	12	3	0	1	0	85	3	143
2017	PC-02	39	43	14	3	0	1	0	83	3	72
2017	PC-03	41	47	9	3	0	0	0	88	3	34
2017	PC-04	40	48	8	4	0	0	0	88	4	25
2014	PC	42	40	12	2	0	3	1	85	2	107
2014	PC-02	33	41	22	0	0	4	0	77	0	46
2014	PC-03	44	37	11	4	0	4	0	84	4	27
2014	PC-04	54	38	0	4	0	0	4	96	4	26
2011	PC	28	39	16	9	2	6	0	71	12	134
2011	PC-01	27	36	27	0	0	9	0	70	0	11
2011	PC-02	30	35	16	5	0	14	0	75	6	37
2011	PC-03	25	36	20	14	0	5	0	64	14	44
2011	PC-04	30	45	12	9	3	0	0	76	12	33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	36	10	7	3	5	0	79	10	143
2017	PC-02	39	31	14	8	4	4	0	73	13	72
2017	PC-03	32	41	12	6	3	6	0	78	9	34
2017	PC-04	48	44	0	8	0	0	0	92	8	25
2014	PC	42	39	11	5	2	1	0	82	7	106
2014	PC-02	28	54	11	4	0	2	0	84	4	46
2014	PC-03	46	35	12	8	0	0	0	81	8	26
2014	PC-04	65	23	4	0	8	0	0	88	8	26
2011	PC	35	36	7	11	4	5	1	75	17	134
2011	PC-01	45	27	0	18	9	0	0	73	27	11
2011	PC-02	38	27	5	16	3	8	3	73	21	37
2011	PC-03	32	43	11	9	2	2	0	77	12	44
2011	PC-04	39	39	0	6	6	9	0	87	13	33
2008	PC	27	32	12	12	11	4	1	62	25	114
2008	PC-02	31	21	10	15	18	3	3	54	35	39
2008	PC-03	24	29	21	13	8	5	0	56	22	38
2008	PC-04	26	48	0	9	9	9	0	81	19	23

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	28	22	16	2	3	0	59	19	143
2017	PC-02	30	28	26	13	0	3	0	60	13	72
2017	PC-03	32	21	21	21	3	3	0	55	24	34
2017	PC-04	28	32	8	24	8	0	0	60	32	25
2014	PC	22	44	14	12	4	3	2	69	17	107
2014	PC-02	13	43	17	15	4	7	0	60	21	46
2014	PC-03	30	44	7	15	0	0	4	77	16	27
2014	PC-04	31	46	12	0	8	0	4	80	8	26
2011	PC	12	34	20	16	10	7	1	50	28	134
2011	PC-01	0	55	18	9	0	9	9	67	11	11
2011	PC-02	14	30	27	16	3	11	0	48	21	37
2011	PC-03	14	27	20	23	11	5	0	43	36	44
2011	PC-04	9	42	12	12	15	9	0	57	30	33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	29	15	16	8	10	2	56	27	143
2017	PC-02	24	30	14	14	7	10	1	61	23	72
2017	PC-03	21	24	20	18	6	9	3	50	27	34
2017	PC-04	16	32	12	20	12	8	0	52	35	25
2014	PC	18	19	18	16	15	11	4	43	36	107
2014	PC-02	20	20	17	17	11	13	2	46	33	46
2014	PC-03	19	22	18	14	15	7	4	46	33	27
2014	PC-04	15	19	12	15	19	15	4	43	43	26
2011	PC	10	20	15	15	16	22	2	39	41	134
2011	PC-01	9	36	9	0	9	18	18	71	14	11
2011	PC-02	5	24	14	16	19	19	3	38	45	37
2011	PC-03	11	18	18	18	14	20	0	37	40	44
2011	PC-04	12	15	12	18	15	27	0	38	46	33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	65	14	4	8	2	1	6	85	11	142
2017	PC-02	63	15	4	10	1	0	7	84	12	72
2017	PC-03	74	12	0	3	6	3	3	91	9	34
2017	PC-04	67	8	13	13	0	0	0	75	13	24
2014	PC	51	23	12	4	4	0	6	79	8	107
2014	PC-02	48	22	17	7	2	0	4	73	9	46
2014	PC-03	48	33	0	4	4	0	11	92	8	27
2014	PC-04	58	15	19	0	8	0	0	73	8	26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	69	17	2	1	1	6	4	95	2	143
2017	PC-02	65	19	4	1	1	5	3	92	3	72
2017	PC-03	71	15	0	0	3	9	3	97	3	34
2017	PC-04	80	20	0	0	0	0	0	100	0	25
2014	PC	58	21	7	0	1	10	4	91	1	107
2014	PC-02	52	30	9	0	0	7	2	90	0	46
2014	PC-03	55	15	0	0	4	22	4	95	5	27
2014	PC-04	65	12	12	0	0	8	4	87	0	26
2011	PC	60	17	8	4	1	6	3	84	7	134
2011	PC-01	55	0	27	0	0	0	18	67	0	11
2011	PC-02	57	16	3	5	5	11	3	84	13	37
2011	PC-03	64	20	7	2	0	7	0	90	2	44
2011	PC-04	64	15	12	6	0	3	0	81	6	33
2008	PC	65	17	8	2	1	4	4	89	3	114
2008	PC-02	51	15	18	3	0	8	5	76	3	39
2008	PC-03	68	21	3	0	3	3	3	94	3	38
2008	PC-04	78	13	0	4	0	4	0	95	5	23

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	34	39	13	8	4	2	1	75	12	143
2017	PC-02	31	37	15	10	4	1	1	70	14	72
2017	PC-03	32	53	3	9	3	0	0	85	12	34
2017	PC-04	32	36	24	4	4	0	0	68	8	25
2014	PC	10	36	21	23	8	1	0	47	32	107
2014	PC-02	9	41	24	17	9	0	0	50	26	46
2014	PC-03	11	29	19	30	7	4	0	42	39	27
2014	PC-04	4	38	23	27	8	0	0	42	35	26
2011	PC	12	38	19	14	14	2	1	52	29	134
2011	PC-01	9	27	18	18	0	18	9	50	25	11
2011	PC-02	22	27	14	16	22	0	0	49	38	37
2011	PC-03	9	43	27	14	5	2	0	53	19	44
2011	PC-04	6	42	15	12	24	0	0	48	36	33
2008	PC	18	35	21	17	10	0	0	52	27	113
2008	PC-02	18	23	18	26	15	0	0	41	41	39
2008	PC-03	11	41	27	11	11	0	0	51	22	37
2008	PC-04	26	39	22	9	4	0	0	65	13	23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	36	16	10	15	1	1	59	25	143
2017	PC-02	22	32	15	11	15	3	1	56	28	72
2017	PC-03	18	44	21	6	12	0	0	62	18	34
2017	PC-04	20	40	16	8	16	0	0	60	24	25
2014	PC	8	27	19	25	16	3	2	37	43	107
2014	PC-02	4	30	22	22	15	7	0	37	40	46
2014	PC-03	15	14	19	26	22	0	4	30	50	27
2014	PC-04	4	38	15	35	8	0	0	42	42	26
2011	PC	12	26	16	25	17	1	1	39	44	134
2011	PC-01	27	27	18	18	0	0	9	60	20	11
2011	PC-02	11	16	11	30	27	3	3	29	60	37
2011	PC-03	7	34	23	25	11	0	0	41	36	44
2011	PC-04	9	27	18	24	18	3	0	38	44	33
2008	PC	15	38	14	12	18	1	2	55	30	112
2008	PC-02	10	33	10	15	28	0	3	45	45	39
2008	PC-03	16	34	16	13	18	3	0	51	32	38
2008	PC-04	29	62	5	5	0	0	0	90	5	21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	50	16	6	1	2	77	6	143
2017	PC-02	32	47	15	4	1	0	79	6	72
2017	PC-03	21	50	18	3	0	9	77	3	34
2017	PC-04	12	60	16	12	0	0	72	12	25

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	41	12	2	1	6	84	4	143
2017	PC-02	43	36	14	1	1	4	82	3	72
2017	PC-03	33	50	3	0	0	15	97	0	34
2017	PC-04	28	52	12	4	4	0	80	8	25
2014	PC	37	42	10	4	0	8	85	4	106
2014	PC-02	39	37	11	2	0	11	85	2	46
2014	PC-03	33	49	7	7	0	4	85	8	27
2014	PC-04	32	44	12	4	0	8	83	4	25

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	39	41	15	1	4	83	1	143
2017	PC-02	42	37	17	0	4	83	0	72
2017	PC-03	38	50	6	3	3	91	3	34
2017	PC-04	36	36	20	4	4	75	4	25
2014	PC	37	44	10	5	5	84	5	107
2014	PC-02	41	37	13	4	4	82	5	46
2014	PC-03	34	41	14	7	4	77	8	27
2014	PC-04	27	58	4	4	8	92	4	26
2011	PC	29	44	16	7	4	76	7	134
2011	PC-01	55	27	18	0	0	82	0	11
2011	PC-02	30	41	16	11	3	72	11	37
2011	PC-03	25	45	20	5	5	74	5	44
2011	PC-04	24	48	15	6	6	77	6	33

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	37	4	4	1	1	1	91	5	142
2017	PC-02	52	39	3	3	1	1	0	93	4	71
2017	PC-03	56	35	6	3	0	0	0	91	3	34
2017	PC-04	48	32	8	12	0	0	0	80	12	25
2014	PC	34	48	13	4	2	0	0	81	6	107
2014	PC-02	30	50	13	7	0	0	0	80	7	46
2014	PC-03	30	48	15	4	4	0	0	78	7	27
2014	PC-04	38	50	8	0	4	0	0	88	4	26
2011	PC	31	46	16	6	1	1	0	77	8	134
2011	PC-01	64	27	9	0	0	0	0	91	0	11
2011	PC-02	30	54	3	11	3	0	0	84	14	37
2011	PC-03	27	48	20	5	0	0	0	75	5	44
2011	PC-04	24	42	21	6	3	3	0	69	9	33
2008	PC	31	46	11	8	3	1	0	78	11	114
2008	PC-02	31	41	10	13	5	0	0	72	18	39
2008	PC-03	24	45	18	8	3	3	0	70	11	38
2008	PC-04	35	57	4	4	0	0	0	91	4	23

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	37	11	6	2	1	82	8	143
2017	PC-02	47	32	14	4	3	0	79	7	72
2017	PC-03	41	50	6	3	0	0	91	3	34
2017	PC-04	40	28	12	16	4	0	68	20	25
2014	PC	18	39	17	19	7	1	58	25	107
2014	PC-02	20	39	22	15	4	0	59	20	46
2014	PC-03	22	26	19	26	4	4	50	31	27
2014	PC-04	12	50	12	19	8	0	62	27	26
2011	PC	16	35	28	13	7	1	52	20	134
2011	PC-01	27	36	18	9	9	0	64	18	11
2011	PC-02	19	35	27	14	5	0	54	19	37
2011	PC-03	11	39	30	14	5	2	51	19	44
2011	PC-04	12	30	30	18	6	3	44	25	33

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	40	43	7	8	1	0	1	84	9	142
2017	PC-02	45	37	8	7	3	0	0	82	10	71
2017	PC-03	30	59	6	6	0	0	0	88	6	34
2017	PC-04	36	44	4	16	0	0	0	80	16	25
2014	PC	19	36	20	19	5	1	0	56	24	107
2014	PC-02	22	37	20	17	4	0	0	59	22	46
2014	PC-03	19	33	22	19	4	4	0	54	23	27
2014	PC-04	15	38	23	15	8	0	0	54	23	26
2011	PC	17	39	22	17	5	0	0	56	23	133
2011	PC-01	27	36	18	9	9	0	0	64	18	11
2011	PC-02	17	39	28	11	6	0	0	56	17	36
2011	PC-03	16	39	23	18	5	0	0	55	23	44
2011	PC-04	12	45	15	24	3	0	0	58	27	33
2008	PC	26	39	18	9	7	0	0	66	16	114
2008	PC-02	26	36	15	8	15	0	0	62	23	39
2008	PC-03	16	42	18	18	5	0	0	58	24	38
2008	PC-04	48	39	13	0	0	0	0	87	0	23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	36	38	15	6	3	3	0	76	9	143
2017	PC-02	40	32	12	5	3	7	0	78	9	72
2017	PC-03	41	38	15	6	0	0	0	80	6	34
2017	PC-04	20	48	20	4	8	0	0	68	12	25
2014	PC	22	30	20	15	5	8	1	57	21	107
2014	PC-02	17	39	24	11	2	7	0	60	14	46
2014	PC-03	37	19	15	18	4	7	0	61	23	27
2014	PC-04	12	31	15	19	8	15	0	50	32	26
2011	PC	22	36	19	16	5	1	0	58	22	134
2011	PC-01	9	45	27	9	9	0	0	55	18	11
2011	PC-02	32	27	14	24	0	3	0	61	25	37
2011	PC-03	18	41	20	14	5	2	0	60	19	44
2011	PC-04	18	39	21	15	6	0	0	58	21	33
2008	PC	25	30	21	12	5	6	0	59	19	114
2008	PC-02	21	26	26	18	8	3	0	47	26	39
2008	PC-03	24	37	18	8	5	8	0	66	14	38
2008	PC-04	39	30	17	0	4	9	0	76	5	23

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PC	13	53	35	143
2017	PC-02	12	53	35	72
2017	PC-03	12	59	29	34
2017	PC-04	16	52	32	25
2014	PC	20	51	30	107
2014	PC-02	9	61	30	46
2014	PC-03	22	41	37	27
2014	PC-04	23	46	31	26
2011	PC	25	43	33	134
2011	PC-01	45	9	45	11
2011	PC-02	8	57	35	37
2011	PC-03	25	48	27	44
2011	PC-04	30	36	33	33

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PC	22	33	22	6	17	0	18
2014	PC	19	14	38	14	9999	14	21
2011	PC	21	27	36	6	9999	9	33
2011	PC-03	18	45	36	0	9999	0	11
2011	PC-04	30	10	40	10	9999	10	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	13	87	143
2017	PC-02	14	86	72
2017	PC-04	20	80	25
2014	PC	11	89	104
2014	PC-04	24	76	25

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PC	58	19
2017	PC-02	60	10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PC	79	19
2017	PC-02	80	10
2014	PC	92	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	PC	19
2017	PC-02	10
2014	PC	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	PC	0	19
2017	PC-02	0	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	PC	19
2017	PC-02	10
2014	PC	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PC	26	19
2014	PC	49	12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PC	47	19
2014	PC	49	12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PC	37	19
2014	PC	41	12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	PC	47	19
2017	PC-02	60	10
2014	PC	51	12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	PC	32	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PC	32	19
2014	PC	92	12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	PC	26	19
2014	PC	49	12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PC	42	19
2014	PC	51	12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PC	32	19
2014	PC	66	12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	10
2014	PC	41	12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PC	31	19
2017	PC-02	60	10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PC	33	18

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PC	28	18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PC	39	18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	PC	0	18
2017	PC-02	0	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PC	28	18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PC	0	18
2017	PC-02	0	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	90	10	19
2017	PC-02	80	20	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	15	20	11	4	30	8	45	24	143
2017	PC-02	17	17	12	7	1	36	10	62	16	72
2017	PC-03	6	15	29	15	3	29	3	31	26	34
2017	PC-04	8	16	32	16	16	8	4	27	36	25
2014	PC	16	13	17	8	5	35	6	49	22	107
2014	PC-02	15	15	20	7	2	37	4	52	15	46
2014	PC-03	26	7	11	7	4	37	7	60	20	27
2014	PC-04	8	12	15	15	12	31	8	31	44	26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	34	15	6	5	9	2	70	13	143
2017	PC-02	32	33	12	6	3	11	3	76	10	72
2017	PC-03	29	35	15	6	6	9	0	71	13	34
2017	PC-04	16	36	24	12	12	0	0	52	24	25
2014	PC	22	32	22	4	6	14	1	64	11	107
2014	PC-02	22	28	30	4	2	13	0	58	8	46
2014	PC-03	26	33	11	4	4	19	4	76	10	27
2014	PC-04	19	38	15	4	12	12	0	65	17	26
2011	PC	23	37	16	10	5	10	0	66	17	134
2011	PC-01	36	36	9	0	9	9	0	80	10	11
2011	PC-02	30	27	19	11	0	14	0	66	13	37
2011	PC-03	20	41	20	9	2	7	0	66	12	44
2011	PC-04	12	42	12	9	15	9	0	60	27	33

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	50	10	8	5	0	0	78	13	143
2017	PC-02	25	49	10	10	7	0	0	74	17	72
2017	PC-03	18	65	12	6	0	0	0	82	6	34
2017	PC-04	48	44	4	0	4	0	0	92	4	25
2014	PC	22	63	7	7	1	0	2	86	8	107
2014	PC-02	9	70	9	11	2	0	0	78	13	46
2014	PC-03	34	55	4	4	0	0	4	92	4	27
2014	PC-04	35	62	4	0	0	0	0	96	0	26
2011	PC	18	60	10	6	2	1	3	81	9	134
2011	PC-01	18	27	18	9	0	0	27	63	13	11
2011	PC-02	11	68	5	11	3	3	0	81	14	37
2011	PC-03	18	66	11	2	2	0	0	84	5	44
2011	PC-04	24	55	15	3	3	0	0	79	6	33
2008	PC	20	59	11	4	4	0	1	80	9	113
2008	PC-02	23	51	8	8	8	0	3	76	16	39
2008	PC-03	24	66	5	3	3	0	0	89	5	38
2008	PC-04	14	59	23	0	5	0	0	73	5	22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	24	23	4	4	30	5	53	12	143
2017	PC-02	14	28	19	0	7	29	3	61	10	72
2017	PC-03	9	29	29	3	3	24	3	52	8	34
2017	PC-04	4	20	32	12	0	24	8	35	18	25
2014	PC	4	20	26	11	4	29	6	37	23	107
2014	PC-02	2	20	22	11	2	37	7	38	23	46
2014	PC-03	4	26	26	11	4	22	7	42	21	27
2014	PC-04	0	19	35	12	8	27	0	26	26	26
2011	PC	2	22	31	9	5	25	6	35	21	134
2011	PC-01	9	9	27	0	9	18	27	33	17	11
2011	PC-02	0	27	22	16	5	24	5	38	31	37
2011	PC-03	5	14	43	5	2	27	5	27	10	44
2011	PC-04	0	24	30	12	9	21	3	32	28	33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	50	32	9	1	1	8	0	89	2	143
2017	PC-02	54	28	10	1	0	7	0	88	2	72
2017	PC-03	44	47	3	0	0	6	0	97	0	34
2017	PC-04	48	32	12	0	4	4	0	83	4	25
2014	PC	40	42	7	3	0	8	2	90	3	106
2014	PC-02	43	37	7	2	0	9	2	90	2	46
2014	PC-03	37	48	4	0	0	7	4	96	0	27
2014	PC-04	36	44	8	8	0	4	0	83	8	25
2011	PC	33	26	16	8	3	11	3	69	13	134
2011	PC-01	45	0	18	0	0	9	27	71	0	11
2011	PC-02	46	19	14	8	0	14	0	75	9	37
2011	PC-03	20	41	18	11	0	9	0	68	13	44
2011	PC-04	27	21	18	9	9	15	0	57	21	33
2008	PC	35	30	15	6	2	11	1	74	9	112
2008	PC-02	36	21	15	8	0	18	3	71	10	39
2008	PC-03	37	29	13	5	5	11	0	74	12	38
2008	PC-04	29	48	14	5	0	5	0	80	5	21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	40	31	10	4	1	13	0	82	6	143
2017	PC-02	49	26	8	4	3	10	0	83	8	72
2017	PC-03	32	41	6	6	0	15	0	86	7	34
2017	PC-04	32	36	20	4	0	8	0	74	4	25
2014	PC	25	41	13	2	2	15	2	80	5	107
2014	PC-02	30	35	13	4	0	17	0	79	5	46
2014	PC-03	30	40	4	0	7	15	4	86	9	27
2014	PC-04	12	54	23	0	0	8	4	74	0	26
2011	PC	22	29	16	7	2	20	4	67	12	134
2011	PC-01	36	0	0	0	0	27	36	100	0	11
2011	PC-02	24	32	14	8	3	19	0	70	13	37
2011	PC-03	23	27	20	7	0	20	2	65	9	44
2011	PC-04	15	27	21	6	6	24	0	56	16	33
2008	PC	31	32	13	12	4	7	1	69	17	114
2008	PC-02	26	33	13	10	3	13	3	70	15	39
2008	PC-03	34	24	16	16	5	5	0	61	22	38
2008	PC-04	30	39	13	9	4	4	0	73	14	23

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	4	96	143
2014	PC	5	95	107
2014	PC-03	0	100	27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	14	16	2	1	43	8	60	7	143
2017	PC-02	17	17	11	0	1	44	10	73	3	72
2017	PC-03	21	12	21	3	0	41	3	58	5	34
2017	PC-04	8	12	24	8	4	32	12	36	21	25
2014	PC	12	10	20	3	0	46	8	49	6	107
2014	PC-02	11	13	22	2	0	48	4	50	5	46
2014	PC-03	19	7	14	4	0	44	11	59	8	27
2014	PC-04	4	8	23	4	0	46	15	30	10	26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	33	37	11	2	1	16	0	83	3	141
2017	PC-02	34	37	10	0	0	20	0	88	0	71
2017	PC-03	29	41	6	6	0	18	0	86	7	34
2017	PC-04	38	29	21	4	4	4	0	69	9	24
2014	PC	26	31	20	4	1	17	1	69	6	107
2014	PC-02	26	28	22	7	0	17	0	66	8	46
2014	PC-03	30	26	22	4	0	15	4	69	5	27
2014	PC-04	23	46	15	0	4	12	0	78	4	26
2011	PC	31	31	22	2	1	13	0	71	3	134
2011	PC-01	27	27	18	9	0	18	0	67	11	11
2011	PC-02	43	22	19	3	3	11	0	73	6	37
2011	PC-03	30	36	20	0	0	14	0	76	0	44
2011	PC-04	21	33	30	3	0	12	0	62	3	33

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	18	26	23	17	15	2	45	32	142
2017	PC-02	17	24	22	19	15	3	41	36	72
2017	PC-03	26	32	18	12	12	0	59	24	34
2017	PC-04	13	25	29	17	17	0	38	33	24

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	33	31	13	6	1	49	20	142
2017	PC-02	18	38	31	13	0	0	56	13	71
2017	PC-03	18	26	32	15	9	0	44	23	34
2017	PC-04	4	28	32	20	16	0	32	36	25

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	33	20	14	3	2	63	17	143
2017	PC-02	40	28	20	8	1	3	70	10	72
2017	PC-03	24	44	9	20	3	0	68	23	34
2017	PC-04	4	32	36	24	4	0	36	28	25

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	26	27	15	8	5	48	24	143
2017	PC-02	22	30	24	10	7	7	56	18	72
2017	PC-03	21	24	35	12	9	0	44	20	34
2017	PC-04	12	24	20	32	8	4	38	42	25

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	27	14	4	3	6	78	8	141
2017	PC-02	57	23	7	6	0	7	86	6	70
2017	PC-03	41	38	15	0	6	0	80	6	34
2017	PC-04	20	36	24	8	4	8	61	13	25

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	35	25	6	7	2	61	14	142
2017	PC-02	29	36	19	5	7	3	67	13	72
2017	PC-03	27	32	29	6	6	0	59	12	34
2017	PC-04	13	38	25	12	13	0	50	25	24

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	34	36	17	11	1	1	71	11	142
2017	PC-02	36	30	21	10	0	3	68	10	72
2017	PC-03	44	35	12	9	0	0	79	9	34
2017	PC-04	13	58	13	13	4	0	71	17	24

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	34	21	10	2	3	66	12	142
2017	PC-02	39	26	25	4	0	6	69	4	72
2017	PC-03	24	41	21	15	0	0	65	15	34
2017	PC-04	12	42	17	17	13	0	54	29	24

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	39	23	6	2	2	68	9	142
2017	PC-02	28	40	25	3	1	3	70	4	72
2017	PC-03	24	44	26	6	0	0	68	6	34
2017	PC-04	25	33	13	17	8	4	61	26	24

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	33	19	11	1	1	2	67	13	142
2017	PC-02	39	32	15	10	1	0	3	73	12	72
2017	PC-03	26	30	29	15	0	0	0	56	15	34
2017	PC-04	25	37	21	8	4	4	0	65	13	24

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	55	24	15	3	1	2	81	4	143
2017	PC-02	58	24	13	1	1	3	84	3	72
2017	PC-03	56	24	15	6	0	0	79	6	34
2017	PC-04	48	24	20	4	4	0	72	8	25

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	78	11	4	2	2	3	92	4	143
2017	PC-02	82	10	3	1	1	3	94	3	72
2017	PC-03	76	18	0	6	0	0	94	6	34
2017	PC-04	72	12	8	0	8	0	84	8	25

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	57	26	10	4	1	1	84	6	141
2017	PC-02	58	24	14	3	0	1	83	3	71
2017	PC-03	61	24	9	6	0	0	85	6	33
2017	PC-04	52	28	4	8	8	0	80	16	25

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	68	18	6	4	4	1	86	8	143
2017	PC-02	64	22	4	4	3	3	88	7	72
2017	PC-03	74	15	3	6	3	0	88	9	34
2017	PC-04	68	12	12	0	8	0	80	8	25

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	63	8	4	1	3	20	89	5	142
2017	PC-02	64	1	3	0	0	32	96	0	72
2017	PC-03	76	15	0	3	0	6	97	3	33
2017	PC-04	36	20	16	4	16	8	61	22	25

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	69	21	5	1	1	3	93	2	142
2017	PC-02	70	21	4	0	0	4	96	0	71
2017	PC-03	82	15	3	0	0	0	97	0	34
2017	PC-04	52	24	12	8	4	0	76	12	25

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	58	16	13	8	4	1	75	12	143
2017	PC-02	49	11	21	12	6	1	61	18	72
2017	PC-03	79	15	3	0	3	0	94	3	34
2017	PC-04	72	24	4	0	0	0	96	0	25

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	49	36	8	1	2	3	88	4	143
2017	PC-02	47	32	11	3	3	4	83	6	72
2017	PC-03	38	56	3	0	3	0	94	3	34
2017	PC-04	68	24	8	0	0	0	92	0	25

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	34	40	11	2	47	13	143
2017	PC-02	17	38	39	6	1	54	7	72
2017	PC-03	9	35	41	12	3	44	15	34
2017	PC-04	8	20	44	24	4	28	28	25

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	13	47	24	13	37	16	143
2017	PC-02	3	7	46	27	18	45	10	72
2017	PC-03	3	12	41	32	12	44	15	34
2017	PC-04	8	36	44	12	0	12	44	25

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	45	11	4	5	3	80	10	141
2017	PC-02	29	46	8	7	6	4	78	13	72
2017	PC-03	33	41	20	0	3	3	76	3	34
2017	PC-04	35	43	9	4	9	0	78	13	23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	23	41	17	9	6	3	66	16	143
2017	PC-02	28	37	17	7	8	3	67	16	72
2017	PC-03	21	53	12	6	3	6	78	9	34
2017	PC-04	12	36	24	20	8	0	48	28	25

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	13	87	143
2017	PC-02	11	89	72
2014	PC	12	88	106
2014	PC-02	17	83	46

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	89	11	18
2014	PC	69	31	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	69	12	13	0	0	0	6	87	0	16

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	22	27	10	13	6	24	76	143
2017	PC-02	25	19	28	11	10	7	27	73	72
2017	PC-03	18	29	20	9	15	9	19	81	34
2017	PC-04	20	20	32	8	16	4	21	79	25

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	21	101
2017	PC-02	25	48
2017	PC-03	12	25
2017	PC-04	21	19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	31	101
2017	PC-02	40	48
2017	PC-03	32	25
2017	PC-04	11	19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	22	101
2017	PC-02	23	48
2017	PC-03	20	25
2017	PC-04	5	19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PC	53	101
2017	PC-02	50	48
2017	PC-03	48	25
2017	PC-04	84	19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PC	7	101
2017	PC-02	10	48
2017	PC-03	4	25
2017	PC-04	0	19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PC	39	101
2017	PC-02	44	48
2017	PC-03	28	25
2017	PC-04	26	19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PC	7	38	20	18	7	11	101
2017	PC-02	6	31	19	23	10	10	48
2017	PC-03	8	44	28	8	4	8	25
2017	PC-04	11	37	11	26	5	11	19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	21	13	28	22	2	8	30	55	102
2017	PC-02	8	22	14	23	24	0	8	33	51	49
2017	PC-03	8	20	4	36	16	8	8	33	62	25
2017	PC-04	5	5	21	26	31	0	10	12	65	19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	15	22	45	10	10	74	102
2017	PC-02	6	14	23	47	10	7	77	49
2017	PC-03	16	12	28	36	8	17	70	25
2017	PC-04	0	16	16	53	16	0	81	19

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me