2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 47 4 11 5 0 0 79 16 4321
2017 First official language - French 31 50 7 10 2 0 0 81 12 1386
2014 First official language - English 27 46 5 14 7 0 0 73 21 4318
2014 First official language - French 28 50 8 9 3 0 0 79 13 1394
2011 First official language - English 33 47 4 11 5 0 0 79 16 5656
2011 First official language - French 40 45 6 7 2 0 0 85 9 1759
2008 First official language - English 33 48 4 11 4 0 0 81 15 4914
2008 First official language - French 40 47 7 5 1 0 0 87 6 1532

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 18 3 1 1 0 3 95 2 4319
2017 First official language - French 40 41 9 6 4 0 0 81 10 1386
2014 First official language - English 72 18 4 2 1 1 2 93 3 4321
2014 First official language - French 34 40 12 8 4 0 1 75 12 1392
2011 First official language - English 75 16 4 1 1 1 2 94 2 5660
2011 First official language - French 44 35 8 9 4 1 1 79 13 1758
2008 First official language - English 75 18 3 1 1 1 2 95 2 4908
2008 First official language - French 45 33 8 8 4 0 2 80 13 1531

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 14 3 1 1 0 3 95 2 4323
2017 First official language - French 32 30 11 17 9 0 1 62 27 1384
2014 First official language - English 74 15 5 2 1 0 3 92 3 4320
2014 First official language - French 29 35 10 16 9 0 1 65 25 1392
2011 First official language - English 77 14 4 1 1 0 3 94 2 5655
2011 First official language - French 38 29 10 16 7 0 1 67 23 1755
2008 First official language - English 78 13 3 2 1 0 3 94 2 4916
2008 First official language - French 37 29 9 15 7 0 3 68 23 1530

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 34 7 11 6 0 0 75 17 4318
2017 First official language - French 33 43 11 9 5 0 0 76 14 1385
2014 First official language - English 40 35 8 11 6 0 0 75 17 4320
2014 First official language - French 32 44 9 10 6 0 0 76 15 1393
2011 First official language - English 40 37 6 11 6 0 0 77 16 5650
2011 First official language - French 36 41 10 8 4 0 0 77 12 1755

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 37 9 16 11 0 0 64 27 4323
2017 First official language - French 24 41 16 12 6 0 1 65 18 1385
2014 First official language - English 19 36 12 20 13 0 0 55 33 4318
2014 First official language - French 19 40 17 15 9 0 1 59 24 1393
2011 First official language - English 27 39 11 14 8 0 0 67 22 5657
2011 First official language - French 27 40 16 12 5 0 0 67 16 1755
2008 First official language - English 25 41 12 14 7 0 1 66 22 4912
2008 First official language - French 23 41 18 13 4 0 1 65 17 1531

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 34 6 4 2 0 0 88 6 4314
2017 First official language - French 41 44 9 4 2 0 0 85 6 1386
2014 First official language - English 47 37 9 5 3 0 0 84 8 4319
2014 First official language - French 35 46 11 5 3 0 1 81 7 1392
2011 First official language - English 50 36 8 4 2 0 0 86 7 5652
2011 First official language - French 43 40 9 5 2 0 0 83 7 1757
2008 First official language - English 45 39 8 5 2 0 0 84 7 4922
2008 First official language - French 42 43 9 5 2 0 0 85 6 1530

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 32 4 4 2 0 0 90 6 4311
2017 First official language - French 46 39 9 4 2 0 0 85 6 1383
2014 First official language - English 51 35 6 4 3 0 0 87 7 4316
2014 First official language - French 40 43 9 6 2 0 0 83 8 1391
2011 First official language - English 53 36 5 3 2 0 0 89 5 5660
2011 First official language - French 44 42 7 5 2 0 0 86 7 1756
2008 First official language - English 47 42 6 3 2 0 0 89 5 4915
2008 First official language - French 43 43 7 5 2 0 0 86 6 1531

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 35 6 7 3 0 0 83 11 4308
2017 First official language - French 43 44 10 3 1 0 0 86 4 1380
2014 First official language - English 41 38 8 8 4 0 0 80 12 4319
2014 First official language - French 37 46 9 6 2 0 0 83 8 1392

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 32 10 10 9 0 1 71 19 4311
2017 First official language - French 33 34 18 8 6 1 1 68 14 1384
2014 First official language - English 32 32 13 13 10 0 0 64 23 4317
2014 First official language - French 25 39 18 10 6 0 3 65 17 1393
2011 First official language - English 36 35 11 10 8 0 0 71 18 5655
2011 First official language - French 31 35 17 10 5 0 1 67 15 1758

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 26 10 11 12 1 6 64 25 4312
2017 First official language - French 30 31 10 11 9 1 7 67 22 1387
2014 First official language - English 31 26 10 13 13 1 5 62 27 4320
2014 First official language - French 32 36 9 8 8 1 7 74 17 1394
2011 First official language - English 32 27 8 14 14 1 5 62 30 5655
2011 First official language - French 38 28 8 10 8 1 7 72 19 1755
2008 First official language - English 34 27 7 13 13 1 5 65 28 4912
2008 First official language - French 40 30 7 9 7 1 6 76 17 1529

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 42 7 6 3 0 0 83 10 4319
2017 First official language - French 36 44 13 4 3 0 0 80 7 1384
2014 First official language - English 33 42 10 8 6 0 0 76 14 4318
2014 First official language - French 28 48 13 8 3 0 0 76 10 1393
2011 First official language - English 38 41 10 7 4 0 0 79 11 5653
2011 First official language - French 36 43 11 7 3 0 0 79 9 1758
2008 First official language - English 38 41 9 7 4 0 0 80 11 4882
2008 First official language - French 38 45 10 5 2 0 0 83 7 1524

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 35 14 14 12 0 0 61 25 4317
2017 First official language - French 26 35 20 12 7 0 0 61 19 1385
2014 First official language - English 21 35 17 16 12 0 0 55 28 4316
2014 First official language - French 19 36 22 14 9 0 0 55 22 1394
2011 First official language - English 21 37 16 14 12 0 0 58 26 5654
2011 First official language - French 21 36 20 14 8 0 0 57 23 1759

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 43 11 11 5 0 0 73 16 4313
2017 First official language - French 25 44 16 10 6 0 0 69 15 1384

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 40 10 6 3 0 0 80 10 4312
2017 First official language - French 35 45 11 6 2 0 0 80 8 1381
2014 First official language - English 36 39 13 7 5 1 0 75 12 4317
2014 First official language - French 27 48 15 6 3 1 0 76 9 1393
2011 First official language - English 35 43 11 6 4 1 0 79 10 5652
2011 First official language - French 31 46 14 6 2 1 0 77 8 1759
2008 First official language - English 40 40 10 5 3 1 0 81 8 4912
2008 First official language - French 38 43 12 5 2 1 0 81 7 1529

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 36 13 12 9 0 0 65 21 4316
2017 First official language - French 27 42 15 9 7 0 0 69 16 1384

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 30 7 2 1 0 0 90 3 4313
2017 First official language - French 45 42 9 2 2 0 0 87 3 1382
2014 First official language - English 62 26 7 3 1 0 0 88 5 4315
2014 First official language - French 51 37 8 2 1 0 0 88 3 1394
2011 First official language - English 61 30 6 2 1 0 0 91 4 5654
2011 First official language - French 51 40 6 2 1 0 0 91 3 1751

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 42 10 10 7 0 0 73 17 4306
2017 First official language - French 28 43 15 10 4 0 0 71 15 1381
2014 First official language - English 23 41 12 13 10 0 0 65 23 4317
2014 First official language - French 18 43 19 13 6 0 1 62 19 1393
2011 First official language - English 29 43 10 10 8 0 0 72 18 5655
2011 First official language - French 27 41 15 10 7 0 1 68 16 1751

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 36 12 9 6 0 0 73 15 4311
2017 First official language - French 31 38 19 9 4 0 0 69 12 1380
2014 First official language - English 29 37 14 11 9 0 0 66 20 4320
2014 First official language - French 21 41 21 10 6 0 0 62 16 1393

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 38 12 10 6 0 0 71 16 4311
2017 First official language - French 27 39 17 12 5 0 1 66 17 1378
2014 First official language - English 27 36 16 11 9 0 0 63 21 4321
2014 First official language - French 20 41 22 12 5 0 0 61 17 1391
2011 First official language - English 34 38 14 8 5 1 0 73 13 5656
2011 First official language - French 27 42 17 9 3 1 1 71 12 1758

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 35 9 5 2 0 0 84 7 4306
2017 First official language - French 38 44 11 4 3 0 0 83 6 1379
2014 First official language - English 44 37 10 5 3 0 0 82 8 4318
2014 First official language - French 36 46 12 4 2 0 0 82 7 1391
2011 First official language - English 46 40 7 4 2 0 0 86 6 5658
2011 First official language - French 44 42 7 5 2 0 0 86 7 1758
2008 First official language - English 46 40 6 5 2 0 0 87 7 4918
2008 First official language - French 44 45 7 3 1 0 0 89 4 1529

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 36 20 9 5 0 2 66 14 4321
2017 First official language - French 32 38 17 7 3 0 2 71 11 1385
2014 First official language - English 27 35 21 9 6 0 1 63 16 4317
2014 First official language - French 33 39 18 7 3 0 1 72 10 1394
2011 First official language - English 25 34 23 10 6 0 1 60 17 5653
2011 First official language - French 29 35 20 10 5 0 1 65 15 1757
2008 First official language - English 23 35 23 10 7 0 1 58 18 4916
2008 First official language - French 27 35 21 11 5 0 1 63 16 1532

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 23 39 17 8 1 3 26 33 4312
2017 First official language - French 9 25 35 18 8 1 3 27 36 1378
2014 First official language - English 12 29 36 16 5 1 1 22 41 4304
2014 First official language - French 10 32 36 16 4 0 2 20 42 1391
2011 First official language - English 11 28 36 16 6 1 2 22 41 5633
2011 First official language - French 10 32 34 16 5 1 2 21 43 1747
2008 First official language - English 10 27 38 16 6 1 2 23 38 4895
2008 First official language - French 9 35 34 14 4 1 3 19 45 1518

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 22 30 20 12 2 3 33 35 4295
2017 First official language - French 13 24 29 17 10 3 4 29 40 1378
2014 First official language - English 18 26 30 15 8 1 2 23 45 4304
2014 First official language - French 16 30 33 13 5 2 1 19 47 1391
2011 First official language - English 13 22 32 19 9 2 3 29 37 5624
2011 First official language - French 13 28 31 17 6 3 2 24 43 1746
2008 First official language - English 13 22 31 21 10 1 2 32 36 4886
2008 First official language - French 9 27 32 18 8 3 3 27 39 1522

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 23 32 15 8 2 4 25 41 4299
2017 First official language - French 20 29 29 10 5 3 4 16 53 1382
2014 First official language - English 28 26 25 12 6 1 2 19 56 4298
2014 First official language - French 32 34 22 7 3 1 1 10 68 1389
2011 First official language - English 19 25 30 15 6 2 3 23 46 5625
2011 First official language - French 21 33 27 10 5 2 2 16 56 1747
2008 First official language - English 15 25 32 16 7 2 3 24 42 4877
2008 First official language - French 14 29 30 14 6 3 4 21 47 1519

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 12 31 28 16 1 5 46 21 4289
2017 First official language - French 8 18 34 23 10 2 5 35 28 1382
2014 First official language - English 9 16 32 28 12 1 3 41 26 4290
2014 First official language - French 10 24 36 20 7 1 2 28 35 1391
2011 First official language - English 7 15 34 27 12 1 4 41 23 5616
2011 First official language - French 13 25 35 17 6 1 2 23 40 1747
2008 First official language - English 6 16 35 27 12 1 3 40 23 4880
2008 First official language - French 10 25 35 18 7 1 4 26 37 1521

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 21 29 16 12 1 4 30 40 4302
2017 First official language - French 13 22 28 17 12 2 6 31 39 1381
2014 First official language - English 27 26 23 13 7 1 2 21 55 4307
2014 First official language - French 24 32 24 13 5 0 2 18 57 1391
2011 First official language - English 23 26 25 14 8 1 3 23 51 5632
2011 First official language - French 20 28 29 13 6 1 3 20 50 1744
2008 First official language - English 20 26 26 16 9 1 2 26 47 4886
2008 First official language - French 15 30 28 16 7 1 3 23 47 1522

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 19 27 20 13 3 4 35 35 4303
2017 First official language - French 13 25 28 16 9 3 5 28 42 1382
2014 First official language - English 15 20 28 22 10 2 3 33 37 4301
2014 First official language - French 16 25 28 18 7 2 3 27 44 1391
2011 First official language - English 12 18 28 22 13 2 5 37 32 5621
2011 First official language - French 15 26 26 19 8 2 4 29 43 1751
2008 First official language - English 13 21 27 21 12 2 4 35 36 4887
2008 First official language - French 15 29 27 16 7 2 4 25 46 1522

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 24 30 14 8 2 4 24 43 4310
2017 First official language - French 14 23 38 12 6 3 4 20 39 1382
2014 First official language - English 27 26 26 10 6 2 3 17 55 4308
2014 First official language - French 19 30 31 11 6 1 2 17 51 1389
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 11 5 1 1 1 5 93 2 4322
2017 First official language - French 42 27 10 9 9 0 3 71 19 1384
2014 First official language - English 78 9 4 1 1 1 6 93 2 4322
2014 First official language - French 47 28 8 7 6 0 3 77 14 1397
2011 First official language - English 77 10 4 1 1 1 6 93 2 5656
2011 First official language - French 53 21 8 9 7 0 3 76 16 1759
2008 First official language - English 74 8 4 1 1 0 11 93 3 4913
2008 First official language - French 52 19 6 9 8 0 6 76 18 1533

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 31 14 12 10 4 3 62 23 4322
2017 First official language - French 20 34 20 10 6 6 4 60 18 1385
2014 First official language - English 29 34 14 11 8 2 2 66 20 4323
2014 First official language - French 20 39 18 9 7 3 4 64 17 1395

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 28 10 11 9 1 1 70 20 4313
2017 First official language - French 37 40 12 7 3 1 1 78 10 1386
2014 First official language - English 39 30 10 12 8 1 1 70 20 4323
2014 First official language - French 37 41 11 7 3 0 0 79 10 1395

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 12 18 10 1 1 58 29 4315
2017 First official language - French 27 40 17 10 4 1 1 69 14 1385
2014 First official language - English 22 34 13 21 9 1 1 57 30 4319
2014 First official language - French 21 47 16 10 4 1 1 69 14 1396
2011 First official language - English 22 36 13 18 10 1 1 59 28 5656
2011 First official language - French 25 42 17 11 4 1 0 68 15 1756
2008 First official language - English 23 35 11 19 10 1 1 60 29 4919
2008 First official language - French 25 43 16 10 4 1 1 70 14 1529

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 28 14 15 13 6 1 55 30 4317
2017 First official language - French 22 35 16 11 8 6 1 61 21 1385
2014 First official language - English 21 27 16 17 13 5 1 52 31 4323
2014 First official language - French 20 37 18 12 8 5 1 60 21 1396
2011 First official language - English 23 25 14 18 15 4 1 51 34 5656
2011 First official language - French 26 31 17 13 8 5 0 60 23 1756
2008 First official language - English 24 27 14 16 14 4 1 54 32 4918
2008 First official language - French 26 33 17 11 7 5 1 62 20 1530

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 22 18 19 17 11 2 38 42 4317
2017 First official language - French 9 21 21 19 9 16 4 38 36 1383
2014 First official language - English 9 22 20 21 18 8 2 34 43 4320
2014 First official language - French 10 24 25 17 11 10 3 39 33 1396

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 38 8 9 4 0 0 78 13 4315
2017 First official language - French 38 46 9 5 2 0 0 84 7 1381
2014 First official language - English 37 40 11 9 4 0 0 77 12 4322
2014 First official language - French 32 52 9 4 2 0 0 85 6 1396
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 34 10 10 6 0 1 75 16 4324
2017 First official language - French 31 39 15 10 4 0 0 70 14 1387
2014 First official language - English 36 34 12 10 7 1 0 71 16 4322
2014 First official language - French 27 43 16 8 4 0 0 71 13 1396
2011 First official language - English 32 38 12 11 7 0 0 71 18 5653
2011 First official language - French 30 41 14 9 5 0 1 72 14 1758
2008 First official language - English 30 36 12 12 10 1 0 66 22 4915
2008 First official language - French 28 40 17 8 6 0 0 69 15 1529

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 28 10 7 5 2 1 77 13 4319
2017 First official language - French 38 37 15 5 3 2 1 76 8 1385
2014 First official language - English 44 29 13 7 5 2 1 74 13 4322
2014 First official language - French 34 41 16 6 3 1 0 75 9 1396
2011 First official language - English 40 31 12 9 6 1 0 73 15 5652
2011 First official language - French 35 38 14 6 4 3 0 75 11 1758
2008 First official language - English 38 32 12 9 7 2 1 72 16 4914
2008 First official language - French 33 38 17 6 4 2 0 72 11 1530

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 31 10 9 7 0 0 74 16 4318
2017 First official language - French 36 36 15 9 3 0 0 72 13 1385
2014 First official language - English 37 35 10 10 6 0 0 73 17 4324
2014 First official language - French 33 41 14 8 3 0 0 74 12 1396
2011 First official language - English 35 35 10 11 7 1 0 71 19 5650
2011 First official language - French 35 40 12 8 4 0 0 75 13 1757
2008 First official language - English 34 35 10 11 9 1 0 70 20 4916
2008 First official language - French 33 39 13 9 5 1 0 73 14 1530

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 8 3 0 1 0 3 96 1 4314
2017 First official language - French 63 18 7 4 6 0 2 83 10 1383
2014 First official language - English 81 8 4 1 0 0 5 95 1 4321
2014 First official language - French 63 23 4 4 4 0 2 87 8 1396
2011 First official language - English 80 9 4 1 1 0 6 94 2 5656
2011 First official language - French 67 18 4 3 5 0 3 88 8 1758
2008 First official language - English 80 5 3 1 1 0 10 95 1 4905
2008 First official language - French 67 15 3 4 5 0 4 87 10 1532

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 22 8 5 6 4 12 79 12 4311
2017 First official language - French 37 27 11 6 4 4 12 76 12 1381
2014 First official language - English 43 22 11 4 6 3 11 76 12 4318
2014 First official language - French 31 26 14 7 4 3 16 70 13 1395
2011 First official language - English 39 26 11 6 8 3 7 72 16 5648
2011 First official language - French 30 29 13 8 7 2 11 68 17 1750

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 26 8 6 6 0 1 80 12 4318
2017 First official language - French 48 30 11 6 4 0 1 79 10 1387

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 25 9 4 5 1 0 81 10 4317
2017 First official language - French 48 31 12 5 4 1 0 80 8 1386

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 26 9 8 6 0 0 77 15 4315
2017 First official language - French 42 32 16 6 4 0 0 74 10 1385
2014 First official language - English 46 30 10 7 6 0 0 77 13 4319
2014 First official language - French 37 39 13 7 4 0 0 76 11 1394
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 34 16 15 9 3 4 57 26 1327
2017 First official language - French 15 36 21 13 5 4 6 58 19 405
2014 First official language - English 18 37 16 13 9 2 5 59 24 1451
2014 First official language - French 15 38 21 12 4 5 5 59 18 450

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 32 14 11 8 5 0 65 21 4316
2017 First official language - French 20 39 20 10 6 5 0 63 16 1386
2014 First official language - English 23 29 20 13 9 6 0 56 23 4318
2014 First official language - French 14 35 24 12 8 8 0 53 21 1393
2011 First official language - English 18 31 19 12 13 6 1 53 27 5648
2011 First official language - French 16 33 21 13 7 8 1 54 23 1755

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 32 14 16 11 2 0 58 28 4320
2017 First official language - French 18 35 22 13 9 2 0 54 23 1386
2014 First official language - English 18 29 19 17 15 2 0 48 33 4313
2014 First official language - French 11 28 29 18 13 2 0 40 31 1394
2011 First official language - English 17 29 18 18 16 2 0 47 34 5643
2011 First official language - French 14 29 26 17 11 3 0 44 29 1753
2008 First official language - English 19 32 17 15 15 2 0 51 31 4908
2008 First official language - French 17 35 24 14 7 2 0 54 22 1531

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 29 17 20 14 4 0 47 35 4322
2017 First official language - French 13 28 27 16 11 5 0 43 28 1382
2014 First official language - English 11 25 19 23 18 4 0 38 43 4317
2014 First official language - French 7 23 30 23 13 4 0 31 38 1394
2011 First official language - English 9 28 18 24 17 4 0 39 43 5654
2011 First official language - French 7 27 28 20 12 6 0 36 34 1756
2008 First official language - English 9 29 17 23 17 3 0 40 42 4908
2008 First official language - French 9 31 30 18 6 6 0 42 26 1531

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 28 15 15 17 5 0 51 34 4324
2017 First official language - French 14 28 25 14 14 6 0 44 30 1385
2014 First official language - English 13 24 18 19 20 6 0 39 42 4318
2014 First official language - French 9 23 27 20 14 7 0 34 37 1395
2011 First official language - English 13 26 18 19 18 6 0 41 40 5657
2011 First official language - French 10 27 25 18 13 7 0 40 33 1757
2008 First official language - English 13 30 17 16 18 6 0 46 36 4907
2008 First official language - French 12 31 24 17 9 7 0 47 28 1530

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 29 15 20 17 3 1 47 38 4311
2017 First official language - French 13 34 23 18 11 2 0 48 29 1383
2014 First official language - English 11 26 17 23 20 2 0 38 44 4318
2014 First official language - French 8 30 30 19 11 2 0 38 31 1395
2011 First official language - English 10 29 17 24 18 2 0 40 42 5650
2011 First official language - French 9 33 23 19 11 3 0 44 32 1755
2008 First official language - English 12 33 16 23 14 3 0 46 38 4903
2008 First official language - French 14 38 26 14 6 3 0 53 21 1528
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 38 18 13 7 1 0 62 20 4322
2017 First official language - French 19 45 21 10 4 1 0 64 15 1383
2014 First official language - English 15 37 21 14 10 2 0 53 25 4328
2014 First official language - French 11 39 29 14 5 1 0 51 19 1393
2011 First official language - English 16 39 20 15 9 2 0 56 24 5656
2011 First official language - French 16 41 22 13 5 2 0 58 19 1757

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 40 11 3 2 2 1 83 5 4313
2017 First official language - French 26 49 16 3 3 3 0 77 6 1379
2014 First official language - English 38 40 11 5 2 2 0 81 8 4321
2014 First official language - French 23 50 16 6 1 4 0 76 7 1395
2011 First official language - English 36 40 13 6 2 3 0 78 9 5655
2011 First official language - French 24 46 17 5 2 5 0 73 8 1759

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 35 12 8 5 3 1 74 14 4315
2017 First official language - French 26 42 12 8 8 3 1 71 16 1379
2014 First official language - English 36 37 12 7 5 3 1 76 12 4320
2014 First official language - French 27 45 11 8 4 3 1 75 13 1396
2011 First official language - English 36 36 11 8 5 4 1 75 13 5654
2011 First official language - French 30 41 12 8 4 4 1 74 13 1757
2008 First official language - English 32 35 12 9 7 3 1 70 17 4913
2008 First official language - French 28 40 13 10 4 4 0 71 15 1529

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 37 19 11 7 3 1 62 19 4316
2017 First official language - French 14 32 23 14 7 7 2 52 23 1383
2014 First official language - English 21 36 19 12 7 3 1 60 20 4323
2014 First official language - French 14 33 26 14 6 5 2 50 21 1394
2011 First official language - English 15 36 22 13 9 4 1 54 23 5650
2011 First official language - French 12 35 24 14 6 7 2 52 22 1755

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 28 15 15 13 7 1 53 31 4310
2017 First official language - French 13 28 20 13 12 11 3 47 29 1379
2014 First official language - English 18 26 16 18 16 6 1 47 36 4324
2014 First official language - French 13 27 23 15 12 7 2 44 30 1396
2011 First official language - English 16 26 17 17 17 7 1 45 37 5648
2011 First official language - French 13 29 19 15 11 10 3 48 30 1755

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 14 6 1 1 2 7 92 2 4319
2017 First official language - French 29 29 15 13 8 2 4 62 22 1383
2014 First official language - English 67 14 7 2 1 2 8 89 3 4320
2014 First official language - French 31 33 13 11 5 2 6 69 17 1395

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 13 5 1 0 3 3 93 2 4317
2017 First official language - French 39 39 10 5 4 2 1 81 8 1384
2014 First official language - English 70 12 7 1 1 4 5 91 2 4320
2014 First official language - French 35 39 9 8 3 3 2 79 11 1397
2011 First official language - English 73 13 6 1 1 3 4 92 1 5653
2011 First official language - French 45 34 9 6 3 2 1 81 9 1757
2008 First official language - English 73 13 6 1 1 3 4 92 2 4909
2008 First official language - French 43 33 11 7 4 1 2 78 11 1528

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 33 15 15 11 2 1 58 27 4318
2017 First official language - French 20 37 23 11 6 3 0 59 18 1383
2014 First official language - English 17 30 16 19 16 2 1 48 36 4322
2014 First official language - French 13 34 25 17 9 2 1 48 26 1396
2011 First official language - English 21 32 14 16 15 2 0 54 32 5658
2011 First official language - French 17 34 23 16 8 3 0 52 25 1755
2008 First official language - English 17 34 16 17 14 1 0 52 31 4910
2008 First official language - French 15 37 23 17 7 1 0 53 24 1533

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 31 12 14 15 2 1 58 30 4310
2017 First official language - French 19 35 19 13 9 3 2 57 23 1385
2014 First official language - English 17 28 14 17 21 1 2 47 39 4324
2014 First official language - French 14 33 20 15 13 3 3 49 29 1397
2011 First official language - English 18 29 13 17 20 1 2 49 38 5658
2011 First official language - French 17 30 19 16 14 2 2 49 31 1755
2008 First official language - English 18 33 14 14 18 1 1 52 33 4912
2008 First official language - French 18 34 19 15 10 2 3 54 26 1531

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 39 17 13 6 3 0 63 19 4314
2017 First official language - French 16 41 22 13 4 4 0 59 18 1384

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 34 16 4 4 5 2 75 8 4313
2017 First official language - French 25 42 18 7 2 5 2 71 9 1382
2014 First official language - English 36 34 16 5 3 5 1 74 8 4315
2014 First official language - French 23 44 20 4 2 7 1 72 6 1394

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 39 13 6 4 2 1 77 10 4321
2017 First official language - French 29 48 14 5 1 3 0 80 6 1381
2014 First official language - English 33 36 16 8 4 3 0 72 11 4318
2014 First official language - French 22 50 17 4 2 5 0 76 6 1395
2011 First official language - English 27 39 17 8 6 3 0 67 15 5651
2011 First official language - French 22 44 19 6 3 5 0 70 10 1758

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 34 12 7 4 0 0 77 11 4320
2017 First official language - French 37 45 11 4 3 0 0 82 7 1385
2014 First official language - English 39 36 12 8 5 0 0 75 13 4322
2014 First official language - French 27 50 13 6 3 1 0 78 9 1396
2011 First official language - English 34 38 13 9 6 1 0 73 15 5652
2011 First official language - French 30 44 15 6 4 1 0 75 11 1755
2008 First official language - English 30 41 13 9 6 1 0 71 16 4907
2008 First official language - French 29 48 13 7 3 0 0 77 10 1529

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 32 17 11 6 0 0 66 17 4318
2017 First official language - French 31 39 19 6 4 1 0 70 11 1382
2014 First official language - English 24 34 17 14 10 0 0 58 25 4324
2014 First official language - French 19 38 26 11 5 1 0 58 16 1397
2011 First official language - English 27 36 17 12 7 0 0 63 20 5658
2011 First official language - French 23 39 22 10 5 2 0 63 15 1755

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 34 15 12 6 0 0 67 18 4315
2017 First official language - French 29 41 19 6 5 0 0 70 11 1385
2014 First official language - English 22 34 17 16 10 0 0 56 27 4321
2014 First official language - French 17 40 24 13 5 1 0 57 18 1397
2011 First official language - English 24 38 16 13 9 0 0 62 22 5652
2011 First official language - French 21 41 21 11 5 1 0 63 16 1754
2008 First official language - English 26 38 15 13 8 0 0 65 20 4905
2008 First official language - French 26 43 19 8 3 0 0 70 11 1529

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 28 17 11 7 3 0 64 18 4319
2017 First official language - French 28 33 21 8 5 4 1 64 14 1386
2014 First official language - English 29 25 19 13 9 4 1 57 23 4323
2014 First official language - French 23 31 24 10 6 4 2 57 18 1395
2011 First official language - English 31 28 17 12 8 4 1 61 21 5656
2011 First official language - French 25 31 19 10 7 6 1 61 18 1757
2008 First official language - English 29 30 17 11 7 4 1 63 19 4903
2008 First official language - French 29 32 19 9 5 5 1 65 15 1527
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 22 44 34 4324
2017 First official language - French 22 46 32 1384
2014 First official language - English 25 42 33 4322
2014 First official language - French 24 50 26 1394
2011 First official language - English 24 49 27 5659
2011 First official language - French 25 51 24 1756

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 22 34 17 7 11 9 1002
2017 First official language - French 24 32 23 4 8 8 329
2014 First official language - English 28 30 17 13 9999 12 1080
2014 First official language - French 26 31 25 10 9999 8 358
2011 First official language - English 30 30 21 10 9999 10 1348
2011 First official language - French 28 30 25 7 9999 9 446
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 20 80 4319
2017 First official language - French 17 83 1386
2014 First official language - English 22 78 4310
2014 First official language - French 17 83 1392

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 803
2017 First official language - French 46 215
2014 First official language - English 45 845
2014 First official language - French 53 224

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 67 803
2017 First official language - French 63 215
2014 First official language - English 68 845
2014 First official language - French 55 224

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 803
2017 First official language - French 9 215
2014 First official language - English 9 845
2014 First official language - French 11 224

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 803
2014 First official language - English 1 845

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 803
2017 First official language - French 2 215
2014 First official language - English 6 845
2014 First official language - French 2 224

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 803
2017 First official language - French 6 215
2014 First official language - English 11 845
2014 First official language - French 3 224

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 803
2017 First official language - French 3 215
2014 First official language - English 5 845
2014 First official language - French 4 224

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 806
2017 First official language - French 33 215
2014 First official language - English 46 844
2014 First official language - French 39 225

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 806
2017 First official language - French 32 215
2014 First official language - English 45 844
2014 First official language - French 39 225

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 806
2017 First official language - French 43 215
2014 First official language - English 40 844
2014 First official language - French 41 225

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 806
2017 First official language - French 39 215
2014 First official language - English 40 844
2014 First official language - French 40 225

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 806
2017 First official language - French 28 215
2014 First official language - English 28 844
2014 First official language - French 23 225

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 61 806
2017 First official language - French 69 215
2014 First official language - English 55 844
2014 First official language - French 63 225

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 806
2017 First official language - French 33 215
2014 First official language - English 35 844
2014 First official language - French 34 225

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 806
2014 First official language - English 2 844

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 806
2017 First official language - French 11 215
2014 First official language - English 7 844
2014 First official language - French 7 225

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 806
2017 First official language - French 7 215
2014 First official language - English 16 844
2014 First official language - French 12 225

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 806
2017 First official language - French 36 215
2014 First official language - English 48 844
2014 First official language - French 38 225

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 806
2017 First official language - French 29 215
2014 First official language - English 41 844
2014 First official language - French 26 225

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 806
2017 First official language - French 12 215
2014 First official language - English 11 844
2014 First official language - French 14 225

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 805
2017 First official language - French 55 215
2014 First official language - English 46 845
2014 First official language - French 62 225

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 805
2017 First official language - French 37 215
2014 First official language - English 33 845
2014 First official language - French 35 225

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 805
2017 First official language - French 15 215
2014 First official language - English 8 845
2014 First official language - French 17 225

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 805
2017 First official language - French 14 215
2014 First official language - English 18 845
2014 First official language - French 19 225

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 805
2017 First official language - French 14 215
2014 First official language - English 12 845
2014 First official language - French 17 225

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 805
2017 First official language - French 5 215
2014 First official language - English 6 845
2014 First official language - French 8 225

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 805
2017 First official language - French 9 215
2014 First official language - English 21 845
2014 First official language - French 18 225

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 805
2017 First official language - French 10 215
2014 First official language - English 12 845
2014 First official language - French 14 225

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 805
2017 First official language - French 22 215
2014 First official language - English 27 845
2014 First official language - French 17 225

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 753
2017 First official language - French 13 200
2014 First official language - English 12 782
2014 First official language - French 19 208

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 753
2017 First official language - French 25 200
2014 First official language - English 19 782
2014 First official language - French 17 208

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 753
2017 First official language - French 11 200
2014 First official language - English 10 782
2014 First official language - French 15 208

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 753
2017 First official language - French 6 200
2014 First official language - English 8 782
2014 First official language - French 14 208

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 753
2017 First official language - French 9 200
2014 First official language - English 9 782
2014 First official language - French 14 208

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 753
2017 First official language - French 12 200
2014 First official language - English 12 782
2014 First official language - French 12 208

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 753
2017 First official language - French 16 200
2014 First official language - English 10 782
2014 First official language - French 15 208

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 753
2017 First official language - French 14 200
2014 First official language - English 9 782
2014 First official language - French 12 208

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 753
2017 First official language - French 8 200
2014 First official language - English 9 782
2014 First official language - French 12 208

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 753
2017 First official language - French 24 200
2014 First official language - English 25 782
2014 First official language - French 20 208

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 753
2017 First official language - French 15 200
2014 First official language - English 5 782
2014 First official language - French 10 208

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 753
2017 First official language - French 38 200
2014 First official language - English 45 782
2014 First official language - French 39 208

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 753
2017 First official language - French 2 200
2014 First official language - English 1 782

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 753
2017 First official language - French 50 200
2014 First official language - English 58 782
2014 First official language - French 44 208

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 753
2017 First official language - French 0 200

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 753
2017 First official language - French 12 200
2014 First official language - English 12 782
2014 First official language - French 13 208

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 93 7 807
2017 First official language - French 94 6 215

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 20 21 9 9 18 5 49 24 4323
2017 First official language - French 11 21 23 9 6 25 6 46 20 1383
2014 First official language - English 15 23 21 10 9 18 4 49 24 4323
2014 First official language - French 10 26 20 9 5 24 5 51 20 1393

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 30 19 8 6 8 1 63 16 4314
2017 First official language - French 22 37 19 8 3 10 1 66 13 1383
2014 First official language - English 26 30 19 9 7 8 1 62 17 4323
2014 First official language - French 16 41 23 7 4 9 1 63 12 1395
2011 First official language - English 30 38 16 8 4 4 0 71 12 5642
2011 First official language - French 24 46 17 6 3 5 0 74 9 1753
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 50 8 6 2 2 3 83 9 4325
2017 First official language - French 19 48 16 9 3 2 4 71 12 1384
2014 First official language - English 29 50 8 6 2 2 3 83 8 4325
2014 First official language - French 18 54 14 8 1 1 4 76 9 1394
2011 First official language - English 27 53 7 6 2 1 3 83 9 5648
2011 First official language - French 19 52 16 7 1 1 4 75 9 1753
2008 First official language - English 28 50 8 6 3 2 3 82 10 4914
2008 First official language - French 21 47 16 8 3 1 4 71 12 1532

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 24 22 12 12 16 3 43 29 4318
2017 First official language - French 8 24 22 11 6 22 6 44 24 1380
2014 First official language - English 8 25 25 12 10 15 4 41 27 4318
2014 First official language - French 8 25 25 12 4 19 7 44 22 1395
2011 First official language - English 8 27 24 13 10 15 3 44 27 5647
2011 First official language - French 7 24 27 12 5 19 6 41 23 1756

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 31 10 6 3 7 3 80 9 4322
2017 First official language - French 33 38 14 2 2 8 4 80 5 1386
2014 First official language - English 38 33 12 5 3 6 3 78 8 4321
2014 First official language - French 28 43 15 4 1 5 4 78 6 1394
2011 First official language - English 36 34 12 6 3 7 3 77 9 5646
2011 First official language - French 32 43 11 4 1 6 4 82 5 1757
2008 First official language - English 32 38 12 5 3 8 3 78 9 4909
2008 First official language - French 29 43 13 4 2 5 4 79 7 1532

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 31 14 8 6 9 3 68 16 4315
2017 First official language - French 24 39 16 5 3 9 4 73 9 1384
2014 First official language - English 24 31 18 8 6 10 3 63 17 4319
2014 First official language - French 21 42 16 5 3 8 5 72 9 1392
2011 First official language - English 25 32 16 9 6 9 3 65 17 5642
2011 First official language - French 24 40 16 6 1 8 4 73 9 1754
2008 First official language - English 27 34 13 11 6 6 3 66 19 4910
2008 First official language - French 27 42 14 7 3 4 4 75 10 1530
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 8 92 4312
2017 First official language - French 6 94 1385
2014 First official language - English 8 92 4309
2014 First official language - French 7 93 1392

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 313
2017 First official language - French 52 69
2014 First official language - English 31 317
2014 First official language - French 32 87

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 73 313
2017 First official language - French 82 69
2014 First official language - English 80 317
2014 First official language - French 88 87

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 313
2014 First official language - English 4 317

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 69
2014 First official language - French 0 87

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 313
2017 First official language - French 6 69
2014 First official language - English 9 317

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 313
2014 First official language - English 7 317

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 313
2014 First official language - English 6 317

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 313
2014 First official language - English 18 315

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 313
2017 First official language - French 15 69
2014 First official language - English 12 315
2014 First official language - French 7 88

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 313
2014 First official language - English 10 315
2014 First official language - French 0 88

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 313
2014 First official language - English 3 315
2014 First official language - French 0 88

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 313
2017 First official language - French 44 69
2014 First official language - English 22 315
2014 First official language - French 17 88

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 313
2017 First official language - French 50 69
2014 First official language - English 38 315
2014 First official language - French 31 88

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 313
2014 First official language - English 3 315
2014 First official language - French 0 88

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 313
2017 First official language - French 0 69

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 313
2017 First official language - French 5 69
2014 First official language - English 5 315

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 313
2017 First official language - French 15 69
2014 First official language - English 11 315
2014 First official language - French 17 88

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 69

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 313
2017 First official language - French 23 69
2014 First official language - English 13 315
2014 First official language - French 7 88

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 69

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 313
2017 First official language - French 25 69
2014 First official language - English 28 315
2014 First official language - French 49 88

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 314
2017 First official language - French 48 69
2014 First official language - English 30 315
2014 First official language - French 37 88

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 314
2017 First official language - French 14 69
2014 First official language - English 17 315
2014 First official language - French 16 88

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 314
2017 First official language - French 5 69
2014 First official language - English 6 315
2014 First official language - French 5 88

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 314
2017 First official language - French 13 69
2014 First official language - English 15 315
2014 First official language - French 13 88

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 314
2017 First official language - French 6 69
2014 First official language - English 6 315
2014 First official language - French 7 88

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 314
2017 First official language - French 5 69
2014 First official language - English 7 315
2014 First official language - French 9 88

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 314
2017 First official language - French 11 69
2014 First official language - English 6 315
2014 First official language - French 10 88

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 314
2017 First official language - French 11 69
2014 First official language - English 12 315
2014 First official language - French 4 88

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 314
2017 First official language - French 35 69
2014 First official language - English 48 315
2014 First official language - French 45 88

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 297
2014 First official language - English 5 292
2014 First official language - French 7 81

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 297
2017 First official language - French 13 64
2014 First official language - English 12 292
2014 First official language - French 7 81

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 297
2014 First official language - English 1 292
2014 First official language - French 0 81

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 297

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 297
2014 First official language - English 4 292

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 297
2014 First official language - English 4 292

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 297
2017 First official language - French 10 64
2014 First official language - English 4 292
2014 First official language - French 9 81

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 297
2017 First official language - French 7 64
2014 First official language - English 8 292
2014 First official language - French 6 81

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 297
2017 First official language - French 24 64
2014 First official language - English 6 292
2014 First official language - French 14 81

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 297
2017 First official language - French 31 64
2014 First official language - English 23 292
2014 First official language - French 31 81

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 297
2017 First official language - French 25 64
2014 First official language - English 7 292
2014 First official language - French 16 81

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 297
2017 First official language - French 48 64
2014 First official language - English 47 292
2014 First official language - French 41 81

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 297
2017 First official language - French 51 64
2014 First official language - English 62 292
2014 First official language - French 60 81

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 297
2017 First official language - French 0 64

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 297
2017 First official language - French 8 64
2014 First official language - English 15 292
2014 First official language - French 13 81

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 94 6 314
2017 First official language - French 94 6 69

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 19 22 4 4 25 5 56 12 4317
2017 First official language - French 12 22 22 4 2 30 7 55 9 1387
2014 First official language - English 16 21 24 5 4 26 5 53 13 4315
2014 First official language - French 11 23 23 3 2 32 6 55 9 1395

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 31 17 5 4 10 2 71 10 4305
2017 First official language - French 23 35 20 5 2 14 2 69 8 1385
2014 First official language - English 28 29 20 6 3 12 1 66 11 4313
2014 First official language - French 16 39 20 4 2 17 1 68 7 1393
2011 First official language - English 34 36 16 5 3 6 0 74 9 5644
2011 First official language - French 25 46 15 3 2 8 0 78 5 1754
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 19 20 18 30 0 1 31 48 4313
2017 First official language - French 12 18 23 17 28 0 2 31 46 1382

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 30 26 14 9 0 0 50 24 4314
2017 First official language - French 17 24 32 18 9 0 1 41 27 1386

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 32 19 9 5 1 2 65 15 4310
2017 First official language - French 17 31 27 16 6 0 3 50 22 1379

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 23 24 16 14 0 1 46 30 4314
2017 First official language - French 18 24 25 18 12 0 4 44 30 1383

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 27 15 7 5 1 4 72 12 4305
2017 First official language - French 36 29 16 7 5 1 7 70 13 1382

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 31 24 13 10 0 0 53 23 4297
2017 First official language - French 25 28 26 12 8 0 1 53 21 1376

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 33 21 10 6 1 1 62 16 4290
2017 First official language - French 24 34 24 10 5 0 2 60 16 1373

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 34 22 13 5 1 1 58 19 4291
2017 First official language - French 20 35 26 11 5 0 2 56 17 1377

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 32 20 11 5 1 1 63 17 4294
2017 First official language - French 24 36 20 12 6 0 2 61 18 1374

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 32 20 9 4 1 1 66 14 4285
2017 First official language - French 28 32 24 9 4 1 2 62 14 1372

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 25 14 5 5 0 1 76 10 4315
2017 First official language - French 51 25 15 5 2 0 2 78 7 1386

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 13 7 4 2 1 1 87 6 4313
2017 First official language - French 67 16 6 4 3 0 4 86 7 1383

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 31 11 4 2 0 1 83 6 4315
2017 First official language - French 48 28 14 5 2 0 2 78 8 1383

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 22 11 6 4 1 1 79 10 4315
2017 First official language - French 55 22 12 6 3 0 2 79 9 1383

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 17 7 2 1 0 19 88 3 4309
2017 First official language - French 51 16 8 2 1 0 22 86 4 1383

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 23 7 2 1 0 5 89 3 4285
2017 First official language - French 64 20 7 2 1 0 7 90 2 1374

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 61 19 8 5 4 0 2 82 10 4318
2017 First official language - French 63 14 8 4 5 0 6 81 10 1381

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 32 14 4 1 0 1 81 5 4312
2017 First official language - French 49 28 14 3 3 0 3 80 6 1381

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 30 36 14 7 0 0 43 21 4325
2017 First official language - French 12 27 40 16 5 0 0 39 21 1387

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 18 42 22 10 0 1 32 26 4310
2017 First official language - French 4 19 39 21 17 0 0 38 23 1379

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 39 17 12 7 3 0 63 19 4319
2017 First official language - French 19 42 21 8 3 6 0 65 12 1384

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 37 17 15 11 2 0 56 26 4317
2017 First official language - French 15 43 21 12 7 1 0 59 19 1382
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 13 87 4318
2017 First official language - French 9 91 1385
2014 First official language - English 13 87 4299
2014 First official language - French 11 89 1391

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 73 27 594
2017 First official language - French 74 26 151
2014 First official language - English 71 29 564
2014 First official language - French 73 27 155

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 35 4 4 4 0 1 88 8 470
2017 First official language - French 42 35 12 4 4 1 1 79 8 119
2014 First official language - English 56 27 4 7 4 0 1 84 12 409
2014 First official language - French 49 36 8 5 2 0 1 85 6 119
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 23 23 17 20 3 0 16 84 4323
2017 First official language - French 19 20 25 18 17 2 1 19 81 1384

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 3357
2017 First official language - French 28 1034

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 3357
2017 First official language - French 43 1034

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 3357
2017 First official language - French 22 1034

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 69 3357
2017 First official language - French 59 1034

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 3357
2017 First official language - French 9 1034

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 3357
2017 First official language - French 39 1034

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 3 35 18 13 6 24 3282
2017 First official language - French 4 35 18 14 7 22 1019

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 23 15 20 25 2 5 36 48 3369
2017 First official language - French 8 16 18 23 23 2 9 28 52 1040

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 4 11 12 18 49 2 5 15 72 3367
2017 First official language - French 2 6 11 23 47 3 8 9 79 1043
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