2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 23 49 9 15 3 0 0 73 18 99
2017 IS-03 21 57 14 7 0 0 0 79 7 14
2017 IS-04 24 47 7 19 2 0 0 71 22 42
2017 IS-05 21 52 0 21 5 0 0 74 26 19
2017 IS-06 17 41 25 8 8 0 0 58 17 12
2014 IS 24 50 6 16 4 0 0 74 20 69
2014 IS-04 20 52 7 12 8 0 0 72 20 40
2011 IS 42 39 2 9 8 0 0 81 17 88
2011 IS-03 47 47 7 0 0 0 0 93 0 15
2011 IS-04 46 31 2 13 8 0 0 77 21 48
2011 IS-06 33 42 0 8 17 0 0 75 25 12
2008 IS 40 53 3 5 0 0 0 92 5 78
2008 IS-04 32 65 0 3 0 0 0 97 3 31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 65 22 8 2 0 1 1 90 2 99
2017 IS-03 50 29 14 0 0 7 0 85 0 14
2017 IS-04 69 24 5 2 0 0 0 93 2 42
2017 IS-05 73 11 11 5 0 0 0 84 5 19
2017 IS-06 58 17 17 0 0 0 8 82 0 12
2014 IS 65 19 7 6 1 0 1 85 7 69
2014 IS-04 63 20 7 10 0 0 0 83 10 40
2011 IS 74 20 2 1 1 0 1 95 2 88
2011 IS-03 80 20 0 0 0 0 0 100 0 15
2011 IS-04 67 23 4 2 2 0 2 91 4 48
2011 IS-06 75 25 0 0 0 0 0 100 0 12
2008 IS 74 19 0 4 3 0 0 94 6 77
2008 IS-04 65 32 0 3 0 0 0 97 3 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 62 21 6 7 3 0 0 84 10 99
2017 IS-03 57 21 0 14 7 0 0 79 21 14
2017 IS-04 62 19 10 5 5 0 0 81 10 42
2017 IS-05 79 11 0 11 0 0 0 89 11 19
2017 IS-06 33 50 8 8 0 0 0 83 8 12
2014 IS 62 22 3 6 6 0 1 85 12 69
2014 IS-04 63 20 2 10 5 0 0 83 15 40
2011 IS 59 23 5 11 1 0 1 83 13 88
2011 IS-03 53 33 7 7 0 0 0 87 7 15
2011 IS-04 54 21 4 19 0 0 2 77 19 48
2011 IS-06 58 33 0 0 8 0 0 92 8 12
2008 IS 71 15 1 8 5 0 0 86 13 78
2008 IS-04 74 10 0 13 3 0 0 84 16 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 38 13 14 7 0 0 66 21 99
2017 IS-03 21 57 7 7 7 0 0 79 14 14
2017 IS-04 24 41 12 16 7 0 0 65 23 42
2017 IS-05 27 41 11 11 11 0 0 68 21 19
2017 IS-06 25 17 24 25 8 0 0 42 33 12
2014 IS 41 33 13 12 1 0 0 74 13 69
2014 IS-04 40 40 10 10 0 0 0 80 10 40
2011 IS 45 32 13 8 2 0 0 77 10 88
2011 IS-03 53 27 20 0 0 0 0 80 0 15
2011 IS-04 44 38 10 8 0 0 0 81 8 48
2011 IS-06 33 17 17 25 8 0 0 50 33 12

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 45 18 12 3 1 0 67 15 98
2017 IS-03 8 54 23 8 8 0 0 62 15 13
2017 IS-04 19 45 14 14 5 2 0 66 19 42
2017 IS-05 32 42 16 10 0 0 0 74 10 19
2017 IS-06 33 34 25 8 0 0 0 66 8 12
2014 IS 26 46 12 13 3 0 0 73 16 69
2014 IS-04 25 47 7 18 2 0 0 72 20 40
2011 IS 33 41 13 5 8 0 1 75 13 88
2011 IS-03 27 47 20 7 0 0 0 73 7 15
2011 IS-04 31 44 13 4 6 0 2 77 11 48
2011 IS-06 42 25 17 0 17 0 0 67 17 12
2008 IS 31 38 9 14 6 0 1 70 21 78
2008 IS-04 29 48 13 6 0 0 3 80 7 31

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 38 7 4 1 1 0 88 5 99
2017 IS-03 43 36 14 7 0 0 0 79 7 14
2017 IS-04 46 47 0 5 2 0 0 93 7 42
2017 IS-05 47 43 5 0 0 5 0 94 0 19
2017 IS-06 58 17 17 8 0 0 0 75 8 12
2014 IS 45 51 3 1 0 0 0 95 1 69
2014 IS-04 52 43 2 2 0 0 0 95 2 40
2011 IS 39 36 9 8 8 0 0 75 16 88
2011 IS-03 60 33 7 0 0 0 0 93 0 15
2011 IS-04 40 33 13 8 6 0 0 73 15 48
2011 IS-06 33 42 8 0 17 0 0 75 17 12
2008 IS 32 48 6 10 3 0 0 81 13 77
2008 IS-04 35 52 6 6 0 0 0 87 6 31

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 59 29 5 5 1 1 0 89 6 99
2017 IS-03 36 43 14 7 0 0 0 79 7 14
2017 IS-04 58 33 0 7 2 0 0 90 10 42
2017 IS-05 68 21 5 0 0 5 0 94 0 19
2017 IS-06 66 8 17 8 0 0 0 75 8 12
2014 IS 50 44 3 2 1 0 0 94 3 69
2014 IS-04 60 38 2 0 0 0 0 98 0 40
2011 IS 49 35 7 7 2 0 0 84 9 88
2011 IS-03 53 40 0 7 0 0 0 93 7 15
2011 IS-04 46 40 8 4 2 0 0 85 6 48
2011 IS-06 67 8 8 17 0 0 0 75 17 12
2008 IS 53 36 4 5 1 0 0 90 6 77
2008 IS-04 58 35 0 6 0 0 0 94 6 31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 43 39 11 6 0 0 1 83 6 98
2017 IS-03 29 50 14 7 0 0 0 79 7 14
2017 IS-04 42 32 15 9 0 0 2 75 10 41
2017 IS-05 48 52 0 0 0 0 0 100 0 19
2017 IS-06 51 24 17 8 0 0 0 75 8 12
2014 IS 48 32 9 4 6 0 1 81 10 69
2014 IS-04 40 42 5 2 7 0 2 85 10 40

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 39 30 14 12 5 0 0 69 17 99
2017 IS-03 36 36 14 14 0 0 0 71 14 14
2017 IS-04 38 28 14 10 10 0 0 66 19 42
2017 IS-05 32 47 16 5 0 0 0 79 5 19
2017 IS-06 41 0 25 25 8 0 0 41 34 12
2014 IS 47 34 9 6 3 0 1 82 9 68
2014 IS-04 47 35 5 5 5 0 2 85 10 40
2011 IS 38 38 7 13 6 0 0 75 18 88
2011 IS-03 53 27 7 7 7 0 0 80 13 15
2011 IS-04 35 35 8 17 4 0 0 71 21 48
2011 IS-06 17 50 8 8 17 0 0 67 25 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 41 31 7 8 8 1 4 76 17 99
2017 IS-03 43 29 21 0 7 0 0 71 7 14
2017 IS-04 38 36 2 10 14 0 0 74 23 42
2017 IS-05 42 31 0 16 5 5 0 78 22 19
2017 IS-06 33 33 8 0 0 0 25 89 0 12
2014 IS 42 22 4 19 7 1 4 68 28 69
2014 IS-04 40 30 0 18 7 2 2 74 26 40
2011 IS 42 30 7 8 11 0 2 73 20 88
2011 IS-03 40 40 0 7 13 0 0 80 20 15
2011 IS-04 40 33 13 8 6 0 0 73 15 48
2011 IS-06 42 17 0 8 25 0 8 64 36 12
2008 IS 34 29 5 13 13 1 5 67 28 77
2008 IS-04 23 40 3 17 17 0 0 63 33 30

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 51 11 7 0 0 0 82 7 99
2017 IS-03 36 21 29 14 0 0 0 57 14 14
2017 IS-04 26 59 10 5 0 0 0 86 5 42
2017 IS-05 32 57 11 0 0 0 0 89 0 19
2017 IS-06 33 50 8 8 0 0 0 83 8 12
2014 IS 33 48 8 10 1 0 0 81 12 69
2014 IS-04 35 43 10 12 0 0 0 78 12 40
2011 IS 28 36 9 17 9 0 0 65 26 88
2011 IS-03 33 40 7 20 0 0 0 73 20 15
2011 IS-04 25 40 10 19 6 0 0 65 25 48
2011 IS-06 42 33 8 0 17 0 0 75 17 12
2008 IS 23 47 12 12 6 0 0 71 18 78
2008 IS-04 10 65 13 10 3 0 0 74 13 31

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 38 15 11 7 0 0 67 18 99
2017 IS-03 21 43 36 0 0 0 0 64 0 14
2017 IS-04 31 33 10 17 9 0 0 65 26 42
2017 IS-05 48 36 10 0 5 0 0 84 5 19
2017 IS-06 8 34 34 8 17 0 0 41 25 12
2014 IS 29 44 9 18 1 0 0 72 19 69
2014 IS-04 35 37 7 20 0 0 0 72 20 40
2011 IS 26 33 10 18 13 0 0 59 31 88
2011 IS-03 13 53 13 13 7 0 0 67 20 15
2011 IS-04 29 25 10 23 13 0 0 54 35 48
2011 IS-06 25 42 8 8 17 0 0 67 25 12

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 20 46 14 15 4 0 0 66 19 99
2017 IS-03 7 57 14 14 7 0 0 64 21 14
2017 IS-04 16 50 14 17 2 0 0 66 19 42
2017 IS-05 27 52 11 11 0 0 0 79 11 19
2017 IS-06 42 24 17 0 17 0 0 66 17 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 50 5 7 0 1 0 88 7 99
2017 IS-03 29 57 7 7 0 0 0 86 7 14
2017 IS-04 35 48 5 12 0 0 0 83 12 42
2017 IS-05 37 57 0 0 0 5 0 100 0 19
2017 IS-06 58 25 8 8 0 0 0 83 8 12
2014 IS 42 47 3 7 1 0 0 88 9 69
2014 IS-04 42 45 2 10 0 0 0 88 10 40
2011 IS 26 52 8 9 3 1 0 79 13 88
2011 IS-03 33 47 7 13 0 0 0 80 13 15
2011 IS-04 13 60 8 10 6 2 0 74 17 48
2011 IS-06 58 42 0 0 0 0 0 100 0 12
2008 IS 36 40 13 8 4 0 0 76 12 78
2008 IS-04 23 48 19 6 3 0 0 71 10 31

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 42 12 11 4 0 0 73 15 99
2017 IS-03 14 43 14 29 0 0 0 57 29 14
2017 IS-04 34 33 12 14 7 0 0 66 22 42
2017 IS-05 43 57 0 0 0 0 0 100 0 19
2017 IS-06 24 34 34 0 8 0 0 58 8 12

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 41 8 2 1 0 0 89 3 99
2017 IS-03 43 29 14 14 0 0 0 71 14 14
2017 IS-04 43 47 7 0 2 0 0 90 2 42
2017 IS-05 58 36 5 0 0 0 0 95 0 19
2017 IS-06 50 34 17 0 0 0 0 83 0 12
2014 IS 52 38 7 3 0 0 0 90 3 69
2014 IS-04 50 40 7 2 0 0 0 90 2 40
2011 IS 44 36 7 7 6 0 0 80 13 86
2011 IS-03 47 53 0 0 0 0 0 100 0 15
2011 IS-04 40 36 11 9 4 0 0 77 13 47
2011 IS-06 67 25 0 0 8 0 0 92 8 12

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 46 15 5 2 0 0 77 7 98
2017 IS-03 14 50 29 7 0 0 0 64 7 14
2017 IS-04 34 40 14 7 5 0 0 74 12 42
2017 IS-05 34 61 6 0 0 0 0 94 0 18
2017 IS-06 50 25 25 0 0 0 0 75 0 12
2014 IS 20 57 6 14 3 0 0 77 17 69
2014 IS-04 15 55 7 20 2 0 0 70 22 40
2011 IS 37 35 9 10 8 0 0 72 19 86
2011 IS-03 40 53 7 0 0 0 0 93 0 15
2011 IS-04 30 34 11 17 9 0 0 64 26 47
2011 IS-06 75 8 0 8 8 0 0 83 17 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 37 38 14 10 0 0 0 76 10 99
2017 IS-03 21 43 29 7 0 0 0 64 7 14
2017 IS-04 47 26 14 12 0 0 0 74 12 42
2017 IS-05 32 52 5 11 0 0 0 84 11 19
2017 IS-06 24 50 17 8 0 0 0 75 8 12
2014 IS 33 47 5 12 3 0 0 81 14 69
2014 IS-04 30 50 2 15 2 0 0 80 17 40

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 43 10 8 3 0 0 79 11 99
2017 IS-03 14 64 14 0 7 0 0 79 7 14
2017 IS-04 40 31 14 12 2 0 0 71 14 42
2017 IS-05 37 63 0 0 0 0 0 100 0 19
2017 IS-06 33 34 17 8 8 0 0 66 17 12
2014 IS 36 42 9 9 4 0 0 78 13 69
2014 IS-04 37 37 5 15 5 0 0 75 20 40
2011 IS 30 44 13 10 2 0 1 75 13 88
2011 IS-03 40 53 7 0 0 0 0 93 0 15
2011 IS-04 25 44 15 10 4 0 2 70 15 48
2011 IS-06 33 42 8 17 0 0 0 75 17 12

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 39 47 10 2 2 0 0 86 4 99
2017 IS-03 21 57 7 7 7 0 0 79 14 14
2017 IS-04 40 43 14 0 2 0 0 83 2 42
2017 IS-05 52 43 5 0 0 0 0 95 0 19
2017 IS-06 41 34 17 8 0 0 0 75 8 12
2014 IS 45 45 3 7 0 0 0 90 7 69
2014 IS-04 42 48 2 7 0 0 0 90 7 40
2011 IS 35 34 10 11 9 0 0 69 20 88
2011 IS-03 40 40 7 13 0 0 0 80 13 15
2011 IS-04 33 42 6 10 8 0 0 75 19 48
2011 IS-06 42 17 17 8 17 0 0 58 25 12
2008 IS 31 50 5 9 4 0 1 82 13 78
2008 IS-04 16 71 3 6 3 0 0 87 10 31

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 32 23 9 5 1 1 62 14 99
2017 IS-03 21 57 14 7 0 0 0 79 7 14
2017 IS-04 35 24 19 14 5 2 0 61 20 42
2017 IS-05 11 52 32 0 5 0 0 63 5 19
2017 IS-06 8 8 41 17 17 0 8 18 37 12
2014 IS 26 41 19 10 4 0 0 67 14 69
2014 IS-04 30 40 20 7 2 0 0 70 10 40
2011 IS 26 43 17 7 5 0 2 71 12 88
2011 IS-03 47 40 13 0 0 0 0 87 0 15
2011 IS-04 21 46 19 10 4 0 0 67 15 48
2011 IS-06 8 50 17 0 17 0 8 64 18 12
2008 IS 32 44 13 10 0 0 1 77 10 78
2008 IS-04 26 35 19 19 0 0 0 61 19 31

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 32 41 9 3 0 1 12 46 98
2017 IS-03 21 43 29 7 0 0 0 7 64 14
2017 IS-04 12 29 49 10 0 0 0 10 41 41
2017 IS-05 21 32 42 0 5 0 0 5 53 19
2017 IS-06 17 24 25 17 8 0 8 28 45 12
2014 IS 12 27 41 19 0 0 1 19 39 69
2014 IS-04 10 32 40 17 0 0 0 17 42 40
2011 IS 14 41 23 15 7 0 1 22 55 88
2011 IS-03 7 33 27 20 13 0 0 33 40 15
2011 IS-04 15 48 17 13 8 0 0 21 63 48
2011 IS-06 8 58 17 8 0 0 8 9 73 12
2008 IS 8 27 38 18 8 0 1 26 35 78
2008 IS-04 13 29 45 6 3 0 3 10 43 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 10 20 37 23 6 2 1 31 31 97
2017 IS-03 15 23 38 23 0 0 0 23 38 13
2017 IS-04 5 25 39 24 7 0 0 31 29 41
2017 IS-05 10 16 43 20 5 5 0 27 28 19
2017 IS-06 24 17 17 25 0 8 8 30 50 12
2014 IS 12 33 27 20 6 0 1 27 46 69
2014 IS-04 17 27 33 12 7 0 2 20 46 40
2011 IS 15 15 39 18 11 0 1 30 30 87
2011 IS-03 20 7 33 20 20 0 0 40 27 15
2011 IS-04 11 19 45 15 11 0 0 26 30 47
2011 IS-06 8 25 25 33 0 0 8 36 36 12
2008 IS 3 22 27 32 14 0 3 47 25 78
2008 IS-04 6 32 23 23 10 0 6 34 41 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 25 29 8 2 0 1 10 61 98
2017 IS-03 31 23 31 15 0 0 0 15 54 13
2017 IS-04 36 26 24 14 0 0 0 14 62 42
2017 IS-05 52 16 27 0 5 0 0 5 68 19
2017 IS-06 41 34 17 0 0 0 8 0 82 12
2014 IS 35 29 25 12 0 0 0 12 63 69
2014 IS-04 42 35 15 8 0 0 0 8 77 40
2011 IS 47 27 20 6 0 0 0 6 74 88
2011 IS-03 47 33 20 0 0 0 0 0 80 15
2011 IS-04 50 21 25 4 0 0 0 4 71 48
2011 IS-06 33 25 17 25 0 0 0 25 58 12
2008 IS 40 31 13 13 1 1 0 14 72 77
2008 IS-04 55 32 10 0 3 0 0 3 87 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 18 24 38 15 3 0 1 19 43 98
2017 IS-03 23 8 46 23 0 0 0 23 31 13
2017 IS-04 12 31 43 14 0 0 0 14 43 42
2017 IS-05 27 36 37 0 0 0 0 0 63 19
2017 IS-06 41 17 25 8 0 0 8 9 63 12
2014 IS 12 36 38 13 0 0 0 13 48 68
2014 IS-04 12 37 38 12 0 0 0 12 50 40
2011 IS 19 27 32 17 5 0 0 22 47 88
2011 IS-03 20 13 27 33 7 0 0 40 33 15
2011 IS-04 21 33 31 13 2 0 0 15 54 48
2011 IS-06 25 33 42 0 0 0 0 0 58 12
2008 IS 13 31 26 24 6 0 0 31 44 78
2008 IS-04 19 42 32 3 3 0 0 6 61 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 30 27 14 8 3 2 24 48 98
2017 IS-03 7 21 29 21 7 14 0 33 33 14
2017 IS-04 17 24 34 15 7 0 2 23 42 41
2017 IS-05 16 52 16 5 5 5 0 11 72 19
2017 IS-06 33 25 17 17 0 0 8 18 63 12
2014 IS 29 33 22 13 0 0 3 14 64 69
2014 IS-04 33 32 17 15 0 0 2 15 67 40
2011 IS 23 23 36 11 5 1 1 16 47 88
2011 IS-03 27 13 40 13 7 0 0 20 40 15
2011 IS-04 21 27 38 8 4 2 0 13 49 48
2011 IS-06 25 42 33 0 0 0 0 0 67 12
2008 IS 9 22 31 28 6 1 3 36 32 78
2008 IS-04 3 32 42 16 3 0 3 20 37 31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 16 16 24 25 13 4 1 40 34 98
2017 IS-03 7 29 29 14 14 7 0 31 38 14
2017 IS-04 12 19 22 32 10 5 0 44 33 41
2017 IS-05 32 5 31 21 5 5 0 28 39 19
2017 IS-06 16 8 17 25 25 0 8 55 27 12
2014 IS 19 21 30 23 3 0 4 27 41 69
2014 IS-04 27 15 40 13 2 0 2 15 44 40
2011 IS 15 23 27 25 9 0 1 34 38 88
2011 IS-03 13 13 20 47 7 0 0 53 27 15
2011 IS-04 15 23 29 21 13 0 0 33 38 48
2011 IS-06 8 42 42 8 0 0 0 8 50 12
2008 IS 18 21 33 21 5 1 1 26 39 78
2008 IS-04 23 29 29 16 3 0 0 19 52 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 22 29 35 7 4 2 2 12 52 98
2017 IS-03 29 36 29 7 0 0 0 7 64 14
2017 IS-04 17 27 42 10 0 2 2 10 46 41
2017 IS-05 27 37 20 5 11 0 0 16 64 19
2017 IS-06 33 17 34 0 0 8 8 0 60 12
2014 IS 22 24 40 8 6 0 0 14 46 69
2014 IS-04 28 27 35 0 10 0 0 10 55 40
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 74 16 6 1 1 0 2 92 2 99
2017 IS-03 79 7 7 0 7 0 0 86 7 14
2017 IS-04 69 19 7 0 0 0 5 92 0 42
2017 IS-05 84 11 0 5 0 0 0 95 5 19
2017 IS-06 75 17 8 0 0 0 0 92 0 12
2014 IS 83 7 3 4 0 0 3 93 4 69
2014 IS-04 82 7 5 5 0 0 0 90 5 40
2011 IS 71 13 6 6 1 0 3 87 7 87
2011 IS-03 73 20 7 0 0 0 0 93 0 15
2011 IS-04 62 13 6 11 2 0 6 80 14 47
2011 IS-06 83 8 8 0 0 0 0 92 0 12
2008 IS 76 9 3 5 1 1 5 90 7 78
2008 IS-04 68 16 3 3 0 0 10 93 4 31

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 28 18 8 10 4 4 60 20 99
2017 IS-03 21 21 21 7 7 14 7 55 18 14
2017 IS-04 19 38 17 10 14 0 2 59 24 42
2017 IS-05 42 20 16 11 0 5 5 70 12 19
2017 IS-06 25 25 33 0 8 8 0 55 9 12
2014 IS 29 39 6 13 7 4 1 72 21 69
2014 IS-04 25 40 8 15 5 7 0 70 22 40

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 39 37 9 8 6 1 0 76 14 98
2017 IS-03 36 43 14 0 7 0 0 79 7 14
2017 IS-04 31 38 10 12 9 0 0 69 21 42
2017 IS-05 53 36 0 11 0 0 0 89 11 19
2017 IS-06 66 8 17 0 0 8 0 82 0 12
2014 IS 43 32 10 10 3 1 0 77 13 69
2014 IS-04 35 35 15 12 0 2 0 72 13 40

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 48 16 5 1 0 0 77 6 98
2017 IS-03 14 64 21 0 0 0 0 79 0 14
2017 IS-04 27 51 15 5 2 0 0 78 7 41
2017 IS-05 32 52 5 11 0 0 0 84 11 19
2017 IS-06 58 17 25 0 0 0 0 75 0 12
2014 IS 34 44 9 10 3 0 0 78 13 69
2014 IS-04 35 37 12 13 2 0 0 72 15 40
2011 IS 41 38 10 8 3 0 0 78 11 88
2011 IS-03 53 27 13 7 0 0 0 80 7 15
2011 IS-04 40 33 13 10 4 0 0 73 15 48
2011 IS-06 33 50 8 8 0 0 0 83 8 12
2008 IS 40 35 12 12 3 0 0 74 14 78
2008 IS-04 42 32 13 10 3 0 0 74 13 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 19 44 12 10 3 11 0 71 15 99
2017 IS-03 7 43 14 0 0 36 0 78 0 14
2017 IS-04 17 47 12 12 2 10 0 71 16 42
2017 IS-05 21 52 11 11 5 0 0 73 16 19
2017 IS-06 50 17 8 17 8 0 0 66 25 12
2014 IS 32 29 14 9 6 12 0 68 16 69
2014 IS-04 27 40 10 5 5 12 0 77 11 40
2011 IS 41 22 9 18 3 6 1 67 23 88
2011 IS-03 47 33 13 0 0 7 0 86 0 15
2011 IS-04 35 23 13 19 6 4 0 61 26 48
2011 IS-06 50 17 0 33 0 0 0 67 33 12
2008 IS 33 18 15 19 5 9 0 56 27 78
2008 IS-04 32 13 23 13 10 10 0 50 25 31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 5 30 20 14 8 20 2 45 29 98
2017 IS-03 8 23 38 0 0 31 0 44 0 13
2017 IS-04 5 29 14 12 14 24 2 45 35 42
2017 IS-05 5 48 11 26 5 5 0 56 33 19
2017 IS-06 0 25 33 17 0 17 8 34 23 12
2014 IS 6 33 16 21 10 14 0 45 36 69
2014 IS-04 5 30 18 20 12 15 0 41 38 40

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 46 33 8 10 3 0 0 79 13 99
2017 IS-03 36 50 7 7 0 0 0 86 7 14
2017 IS-04 48 31 10 7 4 0 0 79 12 42
2017 IS-05 27 57 0 16 0 0 0 84 16 19
2017 IS-06 59 8 24 8 0 0 0 67 8 12
2014 IS 39 45 4 9 3 0 0 84 12 69
2014 IS-04 35 55 2 7 0 0 0 90 7 40
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 33 37 16 10 4 0 0 70 14 99
2017 IS-03 29 50 21 0 0 0 0 79 0 14
2017 IS-04 31 36 17 12 4 0 0 67 16 42
2017 IS-05 58 27 4 11 0 0 0 85 11 19
2017 IS-06 24 34 17 8 17 0 0 58 25 12
2014 IS 49 28 6 13 4 0 0 77 18 69
2014 IS-04 45 35 5 10 5 0 0 80 15 40
2011 IS 34 39 8 16 3 0 0 73 19 88
2011 IS-03 27 60 7 7 0 0 0 87 7 15
2011 IS-04 33 31 10 19 6 0 0 65 25 48
2011 IS-06 42 42 0 17 0 0 0 83 17 12
2008 IS 33 33 13 9 12 0 0 67 21 78
2008 IS-04 16 55 10 10 10 0 0 71 19 31

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 25 14 8 3 3 0 74 11 99
2017 IS-03 36 36 14 7 0 7 0 77 8 14
2017 IS-04 46 26 12 7 5 5 0 75 13 42
2017 IS-05 58 16 16 10 0 0 0 74 10 19
2017 IS-06 50 17 17 8 8 0 0 66 17 12
2014 IS 59 19 10 6 4 1 0 80 10 69
2014 IS-04 58 25 2 10 2 2 0 85 13 40
2011 IS 44 35 11 5 5 0 0 80 9 88
2011 IS-03 47 40 13 0 0 0 0 87 0 15
2011 IS-04 52 23 15 6 4 0 0 75 10 48
2011 IS-06 25 58 0 8 8 0 0 83 17 12
2008 IS 42 36 9 6 6 0 0 78 13 78
2008 IS-04 39 42 6 3 10 0 0 81 13 31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 30 15 4 4 0 0 77 8 99
2017 IS-03 43 36 21 0 0 0 0 79 0 14
2017 IS-04 41 28 17 7 7 0 0 69 14 42
2017 IS-05 64 27 10 0 0 0 0 90 0 19
2017 IS-06 58 25 8 0 8 0 0 83 8 12
2014 IS 55 23 9 9 4 0 0 78 13 69
2014 IS-04 58 25 2 10 5 0 0 83 15 40
2011 IS 42 31 15 7 6 0 0 73 13 88
2011 IS-03 47 47 0 7 0 0 0 93 7 15
2011 IS-04 42 23 19 10 6 0 0 65 17 48
2011 IS-06 50 33 8 0 8 0 0 83 8 12
2008 IS 33 35 8 12 12 1 0 69 23 78
2008 IS-04 23 52 6 10 10 0 0 74 19 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 85 7 5 0 2 0 1 93 2 99
2017 IS-03 79 14 0 0 7 0 0 93 7 14
2017 IS-04 84 7 7 0 0 0 2 93 0 42
2017 IS-05 89 11 0 0 0 0 0 100 0 19
2017 IS-06 83 0 8 0 8 0 0 83 8 12
2014 IS 87 4 6 0 1 0 1 93 1 69
2014 IS-04 87 7 5 0 0 0 0 95 0 40
2011 IS 85 8 2 2 0 0 2 95 2 88
2011 IS-03 93 0 0 7 0 0 0 93 7 15
2011 IS-04 79 10 4 2 0 0 4 93 2 48
2011 IS-06 92 8 0 0 0 0 0 100 0 12
2008 IS 78 5 3 3 4 1 6 90 7 78
2008 IS-04 87 3 0 3 3 0 3 93 7 31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 27 9 5 2 5 4 82 8 99
2017 IS-03 36 14 14 7 0 21 7 70 10 14
2017 IS-04 53 24 10 5 4 5 0 80 10 42
2017 IS-05 48 31 11 11 0 0 0 79 11 19
2017 IS-06 41 25 8 0 0 0 25 89 0 12
2014 IS 58 22 13 3 1 0 3 82 4 69
2014 IS-04 55 22 17 2 0 0 2 79 3 40
2011 IS 45 26 10 5 7 3 3 76 13 86
2011 IS-03 67 7 20 0 7 0 0 73 7 15
2011 IS-04 43 32 9 6 6 4 0 78 13 47
2011 IS-06 25 25 8 8 17 0 17 60 30 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 48 30 10 6 6 0 0 78 12 98
2017 IS-03 36 50 7 0 7 0 0 86 7 14
2017 IS-04 52 19 10 12 7 0 0 71 19 41
2017 IS-05 53 21 15 5 5 0 0 74 11 19
2017 IS-06 58 25 8 0 8 0 0 83 8 12

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 56 23 12 3 4 2 0 81 7 99
2017 IS-03 50 29 14 0 0 7 0 85 0 14
2017 IS-04 60 17 12 5 7 0 0 77 11 42
2017 IS-05 58 21 15 5 0 0 0 80 5 19
2017 IS-06 50 25 8 0 8 8 0 82 9 12

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 28 14 8 8 0 0 70 16 99
2017 IS-03 29 36 21 7 7 0 0 64 14 14
2017 IS-04 43 26 12 10 9 0 0 69 19 42
2017 IS-05 58 16 5 15 5 0 0 74 20 19
2017 IS-06 33 34 25 0 8 0 0 66 8 12
2014 IS 56 25 1 12 6 0 0 81 17 69
2014 IS-04 58 22 2 10 7 0 0 80 17 40
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 34 17 10 3 14 0 64 16 29
2017 IS-05 40 30 20 0 0 10 0 78 0 10
2017 IS-06 9 45 18 9 9 9 0 60 20 11
2014 IS 27 36 18 0 9 9 0 70 10 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 40 15 8 2 5 0 73 11 99
2017 IS-03 21 36 21 7 0 14 0 67 8 14
2017 IS-04 29 38 16 7 2 7 0 72 10 42
2017 IS-05 26 48 11 16 0 0 0 73 16 19
2017 IS-06 34 24 25 8 8 0 0 58 17 12
2014 IS 23 32 17 14 6 7 0 60 22 69
2014 IS-04 20 35 17 13 7 7 0 59 22 40
2011 IS 26 31 19 11 10 2 0 58 22 88
2011 IS-03 33 40 13 13 0 0 0 73 13 15
2011 IS-04 21 29 29 10 6 4 0 52 17 48
2011 IS-06 50 17 0 17 17 0 0 67 33 12

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 25 37 20 11 2 4 0 65 14 99
2017 IS-03 21 36 21 14 7 0 0 57 21 14
2017 IS-04 29 30 19 12 2 7 0 64 16 42
2017 IS-05 21 47 16 11 0 5 0 72 11 19
2017 IS-06 17 41 34 8 0 0 0 58 8 12
2014 IS 20 38 19 14 9 0 0 58 23 69
2014 IS-04 15 45 15 15 10 0 0 60 25 40
2011 IS 20 32 19 17 9 2 0 53 27 88
2011 IS-03 27 33 13 20 0 7 0 64 21 15
2011 IS-04 17 27 29 19 6 2 0 45 26 48
2011 IS-06 33 42 8 8 8 0 0 75 17 12
2008 IS 32 31 17 13 6 1 0 64 19 78
2008 IS-04 19 35 19 13 13 0 0 55 26 31

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 19 32 26 14 4 4 0 54 19 99
2017 IS-03 14 21 36 21 7 0 0 36 29 14
2017 IS-04 22 26 24 17 5 7 0 51 23 42
2017 IS-05 16 47 16 16 0 5 0 66 17 19
2017 IS-06 0 41 50 0 8 0 0 41 8 12
2014 IS 15 36 26 12 9 3 0 52 21 68
2014 IS-04 12 32 27 15 10 2 0 46 26 40
2011 IS 11 25 24 24 14 2 0 37 38 88
2011 IS-03 7 47 20 13 13 0 0 53 27 15
2011 IS-04 8 19 31 29 10 2 0 28 40 48
2011 IS-06 17 25 17 25 17 0 0 42 42 12
2008 IS 14 32 17 23 9 5 0 49 34 78
2008 IS-04 3 39 13 29 13 3 0 43 43 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 24 27 19 19 6 4 0 54 26 99
2017 IS-03 14 29 7 36 14 0 0 43 50 14
2017 IS-04 26 26 14 19 9 5 0 55 30 42
2017 IS-05 16 36 26 21 0 0 0 52 21 19
2017 IS-06 25 24 34 8 0 8 0 54 9 12
2014 IS 22 22 23 16 12 6 0 46 29 69
2014 IS-04 20 25 20 20 10 5 0 47 32 40
2011 IS 16 27 19 17 16 5 0 45 35 88
2011 IS-03 20 47 13 7 13 0 0 67 20 15
2011 IS-04 10 23 23 21 15 8 0 36 39 48
2011 IS-06 25 17 25 17 17 0 0 42 33 12
2008 IS 16 31 22 21 10 0 0 47 31 77
2008 IS-04 13 35 23 19 10 0 0 48 29 31

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 35 23 18 6 2 0 52 25 98
2017 IS-03 15 8 31 31 15 0 0 23 46 13
2017 IS-04 7 45 22 19 2 5 0 55 23 42
2017 IS-05 11 36 16 27 11 0 0 47 37 19
2017 IS-06 17 41 34 0 8 0 0 58 8 12
2014 IS 9 25 27 25 13 1 0 34 38 69
2014 IS-04 2 27 27 25 15 2 0 31 41 40
2011 IS 9 26 17 31 16 0 0 36 47 87
2011 IS-03 20 33 13 27 7 0 0 53 33 15
2011 IS-04 4 28 19 34 15 0 0 32 49 47
2011 IS-06 8 25 8 42 17 0 0 33 58 12
2008 IS 15 36 13 27 6 3 0 53 34 78
2008 IS-04 10 45 16 23 3 3 0 57 27 31
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 16 43 21 16 2 1 0 60 18 99
2017 IS-03 14 64 7 14 0 0 0 79 14 14
2017 IS-04 12 53 17 16 2 0 0 64 19 42
2017 IS-05 11 21 36 26 0 5 0 34 28 19
2017 IS-06 8 33 42 8 8 0 0 41 17 12
2014 IS 15 36 30 10 7 1 0 52 18 69
2014 IS-04 12 37 33 10 7 0 0 50 17 40
2011 IS 16 40 17 19 7 1 0 56 26 88
2011 IS-03 20 53 7 13 0 7 0 79 14 15
2011 IS-04 10 44 21 19 6 0 0 54 25 48
2011 IS-06 17 42 8 33 0 0 0 58 33 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 37 47 10 2 0 3 0 87 2 99
2017 IS-03 21 43 36 0 0 0 0 64 0 14
2017 IS-04 36 52 5 5 0 2 0 90 5 42
2017 IS-05 42 47 5 0 0 5 0 94 0 19
2017 IS-06 34 41 17 0 0 8 0 82 0 12
2014 IS 52 38 6 4 0 0 0 90 4 69
2014 IS-04 53 40 5 2 0 0 0 93 2 40
2011 IS 39 36 16 5 2 2 0 77 7 88
2011 IS-03 20 53 7 7 7 7 0 79 14 15
2011 IS-04 35 33 23 4 2 2 0 70 6 48
2011 IS-06 67 25 8 0 0 0 0 92 0 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 36 32 16 9 4 2 1 70 14 99
2017 IS-03 14 29 14 21 7 7 7 50 33 14
2017 IS-04 38 40 12 5 5 0 0 78 10 42
2017 IS-05 32 20 27 16 0 5 0 55 17 19
2017 IS-06 50 25 25 0 0 0 0 75 0 12
2014 IS 42 40 6 8 1 1 1 85 9 69
2014 IS-04 35 47 7 5 2 2 0 85 8 40
2011 IS 41 31 9 10 6 1 2 74 16 88
2011 IS-03 40 40 20 0 0 0 0 80 0 15
2011 IS-04 40 29 6 17 6 0 2 70 23 48
2011 IS-06 67 17 8 8 0 0 0 83 8 12
2008 IS 43 32 9 6 6 3 0 77 13 77
2008 IS-04 35 39 10 6 6 3 0 77 13 31

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 39 23 10 3 4 0 62 14 98
2017 IS-03 7 21 43 21 0 7 0 31 23 14
2017 IS-04 24 38 19 7 5 7 0 67 13 42
2017 IS-05 27 37 20 11 5 0 0 64 16 19
2017 IS-06 9 45 37 9 0 0 0 54 9 11
2014 IS 25 40 13 15 5 3 0 67 20 69
2014 IS-04 23 42 15 17 0 2 0 67 18 40
2011 IS 27 43 14 7 7 1 1 72 14 88
2011 IS-03 40 53 7 0 0 0 0 93 0 15
2011 IS-04 25 42 17 8 8 0 0 67 17 48
2011 IS-06 33 42 17 8 0 0 0 75 8 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 25 19 13 9 17 2 49 27 99
2017 IS-03 7 21 7 7 14 43 0 50 38 14
2017 IS-04 12 26 14 18 12 14 2 46 37 42
2017 IS-05 16 31 27 11 5 10 0 52 18 19
2017 IS-06 8 25 34 8 0 16 8 44 11 12
2014 IS 9 30 12 19 15 16 0 46 40 69
2014 IS-04 8 40 7 20 7 17 0 58 33 40
2011 IS 19 19 20 17 14 9 1 43 34 88
2011 IS-03 33 40 7 13 7 0 0 73 20 15
2011 IS-04 19 17 25 23 8 8 0 39 34 48
2011 IS-06 8 17 25 17 17 8 8 30 40 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 56 17 12 8 3 1 2 76 12 99
2017 IS-03 36 29 7 14 14 0 0 64 29 14
2017 IS-04 57 14 12 7 2 2 5 77 10 42
2017 IS-05 63 21 11 5 0 0 0 84 5 19
2017 IS-06 49 17 25 8 0 0 0 66 8 12
2014 IS 67 10 6 13 1 0 3 79 15 69
2014 IS-04 62 10 8 17 2 0 0 72 20 40

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 67 19 9 1 0 3 1 89 1 99
2017 IS-03 71 21 7 0 0 0 0 93 0 14
2017 IS-04 64 19 7 2 0 5 2 90 3 42
2017 IS-05 63 21 11 0 0 5 0 89 0 19
2017 IS-06 66 17 17 0 0 0 0 83 0 12
2014 IS 70 12 9 6 0 0 4 85 6 69
2014 IS-04 65 15 8 10 0 0 2 82 10 40
2011 IS 66 20 3 3 0 3 3 93 4 88
2011 IS-03 60 33 0 7 0 0 0 93 7 15
2011 IS-04 60 21 4 4 0 4 6 91 5 48
2011 IS-06 75 17 8 0 0 0 0 92 0 12
2008 IS 69 14 5 5 0 5 1 89 6 77
2008 IS-04 65 23 3 3 0 6 0 93 3 31

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 33 20 11 2 4 0 65 14 99
2017 IS-03 7 43 36 7 0 7 0 54 8 14
2017 IS-04 31 26 24 14 2 2 0 59 17 42
2017 IS-05 32 42 11 10 0 5 0 78 11 19
2017 IS-06 24 25 25 8 8 8 0 54 18 12
2014 IS 20 42 13 18 4 1 1 64 23 69
2014 IS-04 22 40 15 15 2 2 2 66 19 40
2011 IS 29 34 14 15 7 1 0 64 22 87
2011 IS-03 40 40 13 7 0 0 0 80 7 15
2011 IS-04 23 36 17 17 6 0 0 60 23 47
2011 IS-06 42 25 8 17 8 0 0 67 25 12
2008 IS 22 34 6 26 10 1 0 57 37 77
2008 IS-04 19 42 0 26 10 3 0 63 37 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 25 29 21 17 4 2 1 56 22 99
2017 IS-03 14 14 7 43 7 14 0 33 58 14
2017 IS-04 19 26 26 21 5 0 2 46 27 42
2017 IS-05 43 31 21 5 0 0 0 74 5 19
2017 IS-06 24 42 25 0 8 0 0 66 8 12
2014 IS 16 36 13 22 9 1 3 54 32 69
2014 IS-04 15 30 12 28 10 2 2 47 40 40
2011 IS 18 23 18 25 15 0 1 41 40 88
2011 IS-03 20 13 33 27 0 0 7 36 29 15
2011 IS-04 13 27 15 27 19 0 0 40 46 48
2011 IS-06 42 8 8 25 17 0 0 50 42 12
2008 IS 21 21 13 27 14 4 1 43 43 78
2008 IS-04 6 19 26 32 13 3 0 27 47 31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 30 38 17 9 2 4 0 71 12 97
2017 IS-03 8 38 23 15 0 15 0 55 18 13
2017 IS-04 34 38 17 10 2 0 0 71 12 42
2017 IS-05 34 44 11 11 0 0 0 78 11 18
2017 IS-06 24 34 25 0 0 17 0 70 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 35 33 17 6 2 7 0 73 9 96
2017 IS-03 14 43 21 7 0 14 0 67 8 14
2017 IS-04 31 38 12 9 5 5 0 73 15 42
2017 IS-05 38 37 19 6 0 0 0 75 6 16
2017 IS-06 25 17 34 0 0 24 0 56 0 12
2014 IS 32 39 18 6 0 6 0 75 6 69
2014 IS-04 30 50 7 7 0 5 0 84 8 40

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 34 43 15 5 0 2 0 79 5 99
2017 IS-03 14 57 21 0 0 7 0 77 0 14
2017 IS-04 36 38 17 10 0 0 0 74 10 42
2017 IS-05 37 52 5 5 0 0 0 89 5 19
2017 IS-06 33 34 25 0 0 8 0 72 0 12
2014 IS 35 39 12 9 1 4 0 77 11 69
2014 IS-04 32 45 7 10 2 2 0 79 13 40
2011 IS 30 34 17 10 5 5 0 67 15 88
2011 IS-03 40 40 13 7 0 0 0 80 7 15
2011 IS-04 23 31 25 13 2 6 0 58 16 48
2011 IS-06 33 33 8 17 8 0 0 67 25 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 44 41 9 4 2 0 0 85 6 99
2017 IS-03 21 57 14 7 0 0 0 79 7 14
2017 IS-04 43 40 10 5 2 0 0 83 7 42
2017 IS-05 48 42 10 0 0 0 0 90 0 19
2017 IS-06 58 17 8 8 8 0 0 75 17 12
2014 IS 45 46 3 3 1 1 0 93 4 69
2014 IS-04 40 53 2 5 0 0 0 93 5 40
2011 IS 39 33 14 13 2 0 0 72 15 88
2011 IS-03 33 47 13 7 0 0 0 80 7 15
2011 IS-04 33 38 17 10 2 0 0 71 13 48
2011 IS-06 58 8 17 17 0 0 0 67 17 12
2008 IS 45 37 6 10 1 0 0 82 12 78
2008 IS-04 39 39 6 13 3 0 0 77 16 31

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 40 34 18 7 1 0 0 74 8 99
2017 IS-03 21 43 21 14 0 0 0 64 14 14
2017 IS-04 38 33 19 7 2 0 0 72 10 42
2017 IS-05 48 26 26 0 0 0 0 74 0 19
2017 IS-06 50 17 17 17 0 0 0 66 17 12
2014 IS 33 32 20 12 3 0 0 65 14 69
2014 IS-04 30 35 22 10 2 0 0 65 13 40
2011 IS 28 25 24 17 6 0 0 53 23 88
2011 IS-03 27 47 20 7 0 0 0 73 7 15
2011 IS-04 29 21 25 21 4 0 0 50 25 48
2011 IS-06 33 25 8 17 17 0 0 58 33 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 34 41 15 9 1 0 0 74 10 98
2017 IS-03 23 31 23 23 0 0 0 54 23 13
2017 IS-04 34 42 12 10 2 0 0 76 12 42
2017 IS-05 37 42 21 0 0 0 0 79 0 19
2017 IS-06 33 25 25 17 0 0 0 58 17 12
2014 IS 36 27 20 13 3 0 0 64 16 69
2014 IS-04 32 30 20 15 2 0 0 62 18 40
2011 IS 25 32 23 11 9 0 0 57 20 88
2011 IS-03 20 47 27 7 0 0 0 67 7 15
2011 IS-04 25 27 27 13 8 0 0 52 21 48
2011 IS-06 33 33 8 0 25 0 0 67 25 12
2008 IS 32 35 14 18 1 0 0 67 19 78
2008 IS-04 23 29 19 29 0 0 0 52 29 31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 29 36 18 10 6 0 0 65 16 99
2017 IS-03 14 50 14 14 7 0 0 64 21 14
2017 IS-04 29 31 24 7 10 0 0 60 17 42
2017 IS-05 32 47 11 11 0 0 0 79 11 19
2017 IS-06 33 25 17 25 0 0 0 58 25 12
2014 IS 33 29 18 12 7 1 0 63 19 69
2014 IS-04 40 22 15 15 5 2 0 64 21 40
2011 IS 25 18 18 15 14 10 0 48 32 88
2011 IS-03 27 33 20 0 13 7 0 64 14 15
2011 IS-04 27 13 23 21 10 6 0 42 33 48
2011 IS-06 8 17 17 17 25 17 0 30 50 12
2008 IS 23 23 14 21 12 5 3 50 35 78
2008 IS-04 19 32 6 29 10 0 3 53 40 31
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 IS 22 39 38 99
2017 IS-03 36 36 29 14
2017 IS-04 10 38 52 42
2017 IS-05 16 58 26 19
2017 IS-06 33 42 25 12
2014 IS 24 39 37 69
2014 IS-04 25 42 33 40
2011 IS 33 38 29 87
2011 IS-03 27 60 13 15
2011 IS-04 21 43 36 47
2011 IS-06 67 17 17 12

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 IS 5 40 37 0 9 9 22
2014 IS 6 29 29 18 9999 18 17
2014 IS-04 10 30 20 10 9999 30 10
2011 IS 14 7 48 24 9999 7 29
2011 IS-04 10 0 50 40 9999 0 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS 18 82 99
2017 IS-04 19 81 42
2014 IS 22 78 69
2014 IS-04 15 85 40

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 IS 48 17
2014 IS 53 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 IS 58 17
2014 IS 41 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 IS 0 17
2014 IS 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 IS 0 17
2014 IS 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 IS 0 17

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 IS 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 IS 49 18
2014 IS 59 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 IS 61 18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 IS 50 18
2014 IS 53 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 IS 44 18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 IS 45 18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 IS 50 18
2014 IS 53 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 IS 0 18
2014 IS 0 15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 IS 44 18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 IS 44 18

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 IS 45 18
2014 IS 66 15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 IS 0 18

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 IS 0 18

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 IS 0 18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 IS 55 18

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 IS 0 18

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 IS 0 18
2014 IS 0 14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 IS 0 18

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 IS 50 18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 IS 72 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 IS 0 18
2014 IS 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 IS 72 18
2014 IS 51 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 IS 0 18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS 89 11 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 12 24 6 6 30 6 44 19 98
2017 IS-03 8 8 15 23 0 31 15 29 43 13
2017 IS-04 17 7 19 5 9 41 2 42 24 42
2017 IS-05 11 21 32 5 5 15 11 43 14 19
2017 IS-06 25 8 34 0 0 24 8 50 0 12
2014 IS 9 26 18 7 6 33 1 53 20 69
2014 IS-04 7 22 20 10 7 32 0 44 26 40

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 25 28 22 5 5 14 0 63 12 99
2017 IS-03 14 29 21 7 0 29 0 60 10 14
2017 IS-04 22 31 24 7 7 10 0 58 15 42
2017 IS-05 27 31 27 0 5 10 0 64 6 19
2017 IS-06 34 8 25 8 0 24 0 55 11 12
2014 IS 20 35 13 9 4 19 0 68 16 69
2014 IS-04 17 35 15 10 5 17 0 64 18 40
2011 IS 28 31 19 6 2 14 0 68 9 88
2011 IS-03 33 53 7 0 0 7 0 93 0 15
2011 IS-04 27 25 27 6 4 10 0 58 12 48
2011 IS-06 25 33 17 8 0 17 0 70 10 12
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 17 44 15 13 6 3 1 64 20 99
2017 IS-03 0 43 14 14 14 14 0 50 33 14
2017 IS-04 26 46 10 9 7 2 0 73 17 42
2017 IS-05 16 47 16 21 0 0 0 63 21 19
2017 IS-06 25 41 25 0 0 0 8 73 0 12
2014 IS 28 49 12 7 3 0 1 78 10 69
2014 IS-04 25 55 10 2 5 0 2 82 8 40
2011 IS 29 55 8 6 1 0 1 85 7 87
2011 IS-03 27 53 13 7 0 0 0 80 7 15
2011 IS-04 27 60 8 4 0 0 0 88 4 48
2011 IS-06 58 42 0 0 0 0 0 100 0 12
2008 IS 19 53 6 13 5 1 1 75 19 77
2008 IS-04 10 71 6 6 3 0 3 83 10 31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 6 22 19 6 1 39 6 52 13 99
2017 IS-03 0 21 21 0 0 50 7 50 0 14
2017 IS-04 12 19 14 7 2 40 5 57 17 42
2017 IS-05 0 21 20 11 0 42 5 41 20 19
2017 IS-06 8 33 17 0 0 25 17 71 0 12
2014 IS 18 22 22 9 1 23 6 55 14 69
2014 IS-04 15 22 20 12 0 22 7 54 18 40
2011 IS 11 23 28 9 1 24 3 47 14 88
2011 IS-03 7 33 33 0 0 20 7 55 0 15
2011 IS-04 10 25 29 8 2 23 2 47 14 48
2011 IS-06 25 8 33 25 0 8 0 36 27 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 23 16 5 1 11 2 75 7 99
2017 IS-03 21 14 36 0 0 29 0 50 0 14
2017 IS-04 53 14 14 7 2 10 0 74 10 42
2017 IS-05 32 47 5 11 0 5 0 83 11 19
2017 IS-06 34 17 17 0 0 16 17 75 0 12
2014 IS 51 24 9 7 0 7 1 82 8 69
2014 IS-04 45 27 7 10 0 7 2 81 11 40
2011 IS 47 31 8 7 0 7 1 84 7 88
2011 IS-03 47 40 13 0 0 0 0 87 0 15
2011 IS-04 50 27 6 8 0 8 0 84 9 48
2011 IS-06 58 25 8 8 0 0 0 83 8 12
2008 IS 36 23 10 6 4 17 3 74 13 77
2008 IS-04 35 29 10 10 3 10 3 74 15 31

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 33 33 16 4 1 11 2 75 6 98
2017 IS-03 21 29 29 0 0 21 0 64 0 14
2017 IS-04 34 32 12 5 2 15 0 78 9 41
2017 IS-05 27 52 11 10 0 0 0 79 10 19
2017 IS-06 25 17 25 0 0 16 17 63 0 12
2014 IS 32 30 15 6 0 16 1 75 7 69
2014 IS-04 22 35 12 10 0 17 2 72 13 40
2011 IS 35 28 14 10 1 10 1 72 13 88
2011 IS-03 33 33 27 0 0 7 0 71 0 15
2011 IS-04 38 27 13 10 0 13 0 74 12 48
2011 IS-06 42 25 8 25 0 0 0 67 25 12
2008 IS 31 31 10 10 5 12 1 71 18 78
2008 IS-04 19 45 6 13 6 6 3 71 21 31
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS 6 94 99
2017 IS-05 0 100 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 14 18 1 2 43 6 58 6 99
2017 IS-03 7 14 14 0 0 50 14 60 0 14
2017 IS-04 12 14 19 2 2 47 2 52 10 42
2017 IS-05 11 11 21 0 5 41 11 44 11 19
2017 IS-06 25 8 17 0 0 41 8 67 0 12
2014 IS 16 13 28 3 0 39 1 49 5 69
2014 IS-04 12 17 30 5 0 35 0 46 8 40

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 28 25 18 2 3 23 0 70 6 99
2017 IS-03 29 21 14 0 0 36 0 78 0 14
2017 IS-04 24 29 17 5 4 21 0 67 12 42
2017 IS-05 27 16 31 0 5 21 0 54 7 19
2017 IS-06 34 25 17 0 0 24 0 78 0 12
2014 IS 23 29 19 3 1 23 1 69 6 69
2014 IS-04 22 30 20 5 0 22 0 68 6 40
2011 IS 34 30 18 3 1 13 0 74 5 87
2011 IS-03 33 53 7 0 0 7 0 93 0 15
2011 IS-04 34 23 28 6 0 9 0 63 7 47
2011 IS-06 33 33 8 0 8 17 0 80 10 12
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 16 22 19 16 27 0 0 37 44 96
2017 IS-03 14 29 14 21 21 0 0 43 43 14
2017 IS-04 17 22 22 12 27 0 0 39 39 41
2017 IS-05 17 28 17 21 17 0 0 45 38 18
2017 IS-06 9 18 9 28 36 0 0 28 63 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 10 23 27 27 13 0 0 34 40 98
2017 IS-03 7 29 21 21 21 0 0 36 43 14
2017 IS-04 12 31 22 25 10 0 0 44 34 41
2017 IS-05 0 21 21 48 10 0 0 21 57 19
2017 IS-06 0 8 34 25 33 0 0 8 58 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 11 26 30 22 11 0 0 37 33 97
2017 IS-03 14 21 36 7 21 0 0 36 29 14
2017 IS-04 10 32 29 22 7 0 0 42 29 41
2017 IS-05 0 16 43 41 0 0 0 16 41 19
2017 IS-06 0 18 18 18 45 0 0 18 63 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 14 24 26 17 17 1 0 39 34 98
2017 IS-03 7 29 36 14 14 0 0 36 29 14
2017 IS-04 17 29 22 15 15 2 0 48 30 41
2017 IS-05 11 10 37 27 15 0 0 21 42 19
2017 IS-06 0 17 34 8 41 0 0 17 50 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 32 25 24 8 11 0 0 56 19 98
2017 IS-03 36 29 7 14 14 0 0 64 29 14
2017 IS-04 39 20 27 7 7 0 0 59 15 41
2017 IS-05 21 21 42 16 0 0 0 42 16 19
2017 IS-06 8 25 25 0 41 0 0 34 41 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 13 26 31 21 9 0 0 39 30 98
2017 IS-03 29 14 29 7 21 0 0 43 29 14
2017 IS-04 10 32 24 25 10 0 0 42 34 41
2017 IS-05 11 21 41 27 0 0 0 32 27 19
2017 IS-06 8 8 42 25 16 0 0 17 41 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 15 40 29 9 6 1 0 56 16 98
2017 IS-03 7 36 36 7 14 0 0 43 21 14
2017 IS-04 12 44 27 10 7 0 0 56 17 41
2017 IS-05 16 32 36 11 0 5 0 50 11 19
2017 IS-06 8 50 34 0 8 0 0 58 8 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 11 34 33 15 7 0 0 45 23 98
2017 IS-03 7 29 14 29 21 0 0 36 50 14
2017 IS-04 15 29 39 10 7 0 0 44 17 41
2017 IS-05 5 37 42 16 0 0 0 42 16 19
2017 IS-06 17 24 33 17 8 0 0 41 25 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 12 43 25 11 9 0 0 55 21 98
2017 IS-03 7 36 29 7 21 0 0 43 29 14
2017 IS-04 12 39 27 12 10 0 0 51 22 41
2017 IS-05 16 57 21 5 0 0 0 73 5 19
2017 IS-06 17 42 25 0 16 0 0 59 16 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 27 30 24 15 5 0 0 56 20 97
2017 IS-03 23 15 38 8 15 0 0 38 23 13
2017 IS-04 17 34 27 17 5 0 0 51 22 41
2017 IS-05 37 42 5 16 0 0 0 79 16 19
2017 IS-06 25 16 42 17 0 0 0 41 17 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 42 30 20 2 6 0 0 72 8 98
2017 IS-03 36 57 7 0 0 0 0 93 0 14
2017 IS-04 44 29 17 2 7 0 0 73 10 41
2017 IS-05 43 27 20 5 5 0 0 69 11 19
2017 IS-06 34 8 41 0 17 0 0 42 17 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 71 11 10 6 1 0 1 83 7 98
2017 IS-03 64 0 21 7 7 0 0 64 14 14
2017 IS-04 71 15 9 5 0 0 0 86 5 41
2017 IS-05 69 15 5 5 0 0 5 89 6 19
2017 IS-06 66 17 8 8 0 0 0 83 8 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 45 39 11 5 0 0 0 84 5 98
2017 IS-03 50 29 14 7 0 0 0 79 7 14
2017 IS-04 41 42 12 5 0 0 0 83 5 41
2017 IS-05 48 43 10 0 0 0 0 90 0 19
2017 IS-06 58 25 17 0 0 0 0 83 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 54 18 18 6 4 0 0 73 10 98
2017 IS-03 43 14 29 0 14 0 0 57 14 14
2017 IS-04 49 27 20 0 4 0 0 76 4 41
2017 IS-05 69 11 5 15 0 0 0 80 15 19
2017 IS-06 66 8 17 8 0 0 0 75 8 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 63 8 6 1 0 0 22 91 1 98
2017 IS-03 79 0 0 7 0 0 14 92 8 14
2017 IS-04 51 10 5 0 0 0 34 93 0 41
2017 IS-05 64 16 0 0 0 0 20 100 0 19
2017 IS-06 59 8 33 0 0 0 0 67 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 69 17 6 4 0 0 4 89 4 96
2017 IS-03 71 14 7 7 0 0 0 86 7 14
2017 IS-04 71 20 2 2 0 0 5 95 3 41
2017 IS-05 64 26 5 0 0 0 5 94 0 19
2017 IS-06 63 9 18 9 0 0 0 72 9 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 63 12 7 6 9 0 2 77 16 98
2017 IS-03 43 14 14 7 21 0 0 57 29 14
2017 IS-04 69 7 7 7 5 0 5 80 12 41
2017 IS-05 80 15 0 5 0 0 0 95 5 19
2017 IS-06 75 8 8 0 8 0 0 83 8 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 47 29 12 7 3 0 1 78 11 95
2017 IS-03 50 29 7 0 14 0 0 79 14 14
2017 IS-04 41 31 10 13 3 0 3 73 16 39
2017 IS-05 51 27 17 6 0 0 0 78 6 18
2017 IS-06 66 25 8 0 0 0 0 92 0 12

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 4 30 37 21 8 0 0 34 29 99
2017 IS-03 14 14 43 29 0 0 0 29 29 14
2017 IS-04 2 38 31 17 12 0 0 40 29 42
2017 IS-05 0 37 32 31 0 0 0 37 31 19
2017 IS-06 0 8 50 16 25 0 0 8 41 12

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 7 21 54 11 6 0 0 17 29 98
2017 IS-03 14 21 43 7 14 0 0 21 36 14
2017 IS-04 7 17 57 14 5 0 0 19 24 42
2017 IS-05 0 27 62 11 0 0 0 11 27 18
2017 IS-06 17 41 34 8 0 0 0 8 58 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 26 45 14 7 1 7 0 76 9 99
2017 IS-03 14 43 29 7 0 7 0 62 8 14
2017 IS-04 24 43 17 7 2 7 0 72 10 42
2017 IS-05 37 47 0 5 0 10 0 94 6 19
2017 IS-06 24 42 17 8 0 8 0 73 9 12

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 11 45 20 17 4 3 0 58 22 99
2017 IS-03 14 29 43 7 0 7 0 46 8 14
2017 IS-04 14 43 14 19 4 5 0 60 25 42
2017 IS-05 5 48 15 21 10 0 0 53 32 19
2017 IS-06 0 58 25 17 0 0 0 58 17 12
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS 19 81 99
2017 IS-04 17 83 42
2017 IS-05 26 74 19
2014 IS 16 84 69
2014 IS-04 15 85 40

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IS 84 16 19
2014 IS 74 26 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 38 37 19 6 0 0 0 75 6 16
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 21 22 18 17 17 3 1 22 78 99
2017 IS-03 29 21 14 14 14 7 0 31 69 14
2017 IS-04 24 19 17 22 17 2 0 24 76 42
2017 IS-05 27 36 16 16 5 0 0 27 73 19
2017 IS-06 8 25 24 17 17 0 8 9 91 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 IS 31 74
2017 IS-04 36 31
2017 IS-05 29 14
2017 IS-06 10 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 IS 35 74
2017 IS-04 39 31
2017 IS-05 44 14
2017 IS-06 20 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 IS 27 74
2017 IS-04 29 31
2017 IS-05 22 14
2017 IS-06 20 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 IS 59 74
2017 IS-04 64 31
2017 IS-05 80 14
2017 IS-06 50 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 IS 1 74
2017 IS-04 3 31
2017 IS-05 0 14
2017 IS-06 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 IS 38 74
2017 IS-04 32 31
2017 IS-05 35 14
2017 IS-06 51 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 IS 1 39 24 21 3 12 73
2017 IS-04 0 48 23 16 0 13 31
2017 IS-05 0 45 16 31 0 8 13
2017 IS-06 0 39 20 10 10 20 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 7 22 11 30 23 4 4 31 58 74
2017 IS-04 6 19 10 39 23 0 3 26 64 31
2017 IS-05 0 22 13 29 22 7 7 25 59 14
2017 IS-06 20 20 10 20 10 9 10 50 38 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IS 0 5 9 12 66 5 1 6 84 74
2017 IS-04 0 3 13 13 71 0 0 3 84 31
2017 IS-05 0 0 6 22 58 7 7 0 93 14
2017 IS-06 0 10 20 10 41 19 0 13 63 10
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