2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 39 2 10 2 0 0 86 12 1436
2017 3 to 10 years in current department or agency 28 50 6 12 4 0 0 78 16 1875
2017 11 to 20 years in current department or agency 25 52 6 11 6 0 0 77 17 1445
2017 More than 20 years in current department or agency 29 49 5 12 6 0 0 77 18 864
2014 Less than 3 years in current department or agency 37 45 5 10 3 0 0 82 12 693
2014 3 to 10 years in current department or agency 29 48 6 12 5 0 0 77 17 2204
2014 11 to 20 years in current department or agency 25 46 6 15 7 0 0 71 22 1557
2014 More than 20 years in current department or agency 23 47 6 16 8 0 0 71 24 1190

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 77 18 2 2 1 0 1 95 2 1432
2017 3 to 10 years in current department or agency 67 23 4 2 2 0 2 92 4 1876
2017 11 to 20 years in current department or agency 58 27 6 3 1 1 4 89 5 1446
2017 More than 20 years in current department or agency 61 25 6 3 2 0 2 89 5 863
2014 Less than 3 years in current department or agency 74 18 3 2 1 1 2 94 3 693
2014 3 to 10 years in current department or agency 65 23 6 2 2 0 1 90 4 2204
2014 11 to 20 years in current department or agency 61 24 7 4 2 1 2 87 6 1556
2014 More than 20 years in current department or agency 56 25 8 4 3 1 2 84 7 1192

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 76 15 3 3 1 0 1 92 5 1433
2017 3 to 10 years in current department or agency 68 16 5 5 3 0 2 86 9 1876
2017 11 to 20 years in current department or agency 60 22 6 5 2 1 4 86 8 1446
2017 More than 20 years in current department or agency 67 19 5 5 3 0 1 87 8 864
2014 Less than 3 years in current department or agency 71 17 5 3 2 0 2 90 5 693
2014 3 to 10 years in current department or agency 64 20 5 5 3 0 2 87 8 2202
2014 11 to 20 years in current department or agency 62 20 7 6 3 0 3 84 9 1557
2014 More than 20 years in current department or agency 62 20 7 5 3 0 3 84 9 1192

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 34 7 8 3 0 0 83 10 1433
2017 3 to 10 years in current department or agency 38 36 8 12 6 0 0 74 18 1875
2017 11 to 20 years in current department or agency 33 37 10 12 8 0 0 71 20 1446
2017 More than 20 years in current department or agency 36 37 7 10 7 0 1 75 18 861
2014 Less than 3 years in current department or agency 49 33 6 9 3 0 0 82 12 693
2014 3 to 10 years in current department or agency 37 38 9 10 5 0 0 76 15 2204
2014 11 to 20 years in current department or agency 36 37 8 12 7 0 0 73 19 1558
2014 More than 20 years in current department or agency 37 36 7 11 8 0 0 73 19 1190

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 37 9 13 7 0 1 71 20 1436
2017 3 to 10 years in current department or agency 23 40 11 16 10 0 0 63 26 1877
2017 11 to 20 years in current department or agency 21 37 14 17 10 0 0 58 28 1446
2017 More than 20 years in current department or agency 25 38 9 15 12 0 1 64 27 862
2014 Less than 3 years in current department or agency 28 35 12 16 9 0 0 63 26 693
2014 3 to 10 years in current department or agency 19 38 12 19 12 0 0 57 31 2205
2014 11 to 20 years in current department or agency 17 36 14 20 14 0 0 53 33 1554
2014 More than 20 years in current department or agency 17 37 13 19 12 0 2 54 32 1191

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 33 7 4 2 0 0 87 6 1433
2017 3 to 10 years in current department or agency 51 36 7 4 2 0 0 87 6 1875
2017 11 to 20 years in current department or agency 45 40 7 4 3 0 0 86 7 1443
2017 More than 20 years in current department or agency 53 35 6 4 1 0 0 88 6 862
2014 Less than 3 years in current department or agency 48 35 9 5 3 0 0 83 8 693
2014 3 to 10 years in current department or agency 43 38 10 6 3 0 0 82 9 2202
2014 11 to 20 years in current department or agency 44 39 9 5 3 0 0 83 9 1556
2014 More than 20 years in current department or agency 43 43 9 2 2 0 1 87 5 1192

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 32 3 5 2 0 0 90 6 1430
2017 3 to 10 years in current department or agency 56 32 4 5 2 0 0 88 7 1872
2017 11 to 20 years in current department or agency 50 37 7 4 3 0 0 86 7 1444
2017 More than 20 years in current department or agency 59 32 6 2 2 0 0 91 4 862
2014 Less than 3 years in current department or agency 50 37 6 6 2 0 0 87 7 692
2014 3 to 10 years in current department or agency 48 37 8 5 3 0 0 85 8 2202
2014 11 to 20 years in current department or agency 48 37 7 5 3 0 0 85 8 1556
2014 More than 20 years in current department or agency 50 39 6 3 2 0 0 89 5 1190

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 31 8 5 1 0 0 86 6 1429
2017 3 to 10 years in current department or agency 44 38 8 7 3 0 0 82 10 1869
2017 11 to 20 years in current department or agency 41 40 7 8 4 0 0 81 12 1442
2017 More than 20 years in current department or agency 48 37 5 6 4 0 0 85 10 861
2014 Less than 3 years in current department or agency 46 37 8 7 2 0 0 83 9 693
2014 3 to 10 years in current department or agency 39 40 9 8 3 0 0 80 11 2202
2014 11 to 20 years in current department or agency 38 41 9 7 4 0 0 80 11 1558
2014 More than 20 years in current department or agency 41 41 8 7 3 0 0 82 10 1190

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 31 10 5 4 1 1 81 9 1431
2017 3 to 10 years in current department or agency 36 31 14 10 8 0 0 67 18 1872
2017 11 to 20 years in current department or agency 30 34 11 13 10 0 1 65 24 1445
2017 More than 20 years in current department or agency 32 34 11 11 11 0 1 66 23 861
2014 Less than 3 years in current department or agency 42 30 13 8 6 0 1 73 14 692
2014 3 to 10 years in current department or agency 30 33 14 12 9 0 1 65 21 2205
2014 11 to 20 years in current department or agency 28 36 12 11 11 0 1 65 22 1556
2014 More than 20 years in current department or agency 26 31 17 16 8 0 1 58 25 1189

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 25 10 8 6 3 9 73 15 1433
2017 3 to 10 years in current department or agency 34 28 9 11 13 1 4 66 25 1873
2017 11 to 20 years in current department or agency 29 28 11 14 14 1 4 59 29 1445
2017 More than 20 years in current department or agency 29 25 10 11 16 1 8 60 29 861
2014 Less than 3 years in current department or agency 37 23 13 9 7 3 7 67 18 692
2014 3 to 10 years in current department or agency 33 28 10 12 11 1 5 65 24 2205
2014 11 to 20 years in current department or agency 28 32 9 12 12 1 6 64 26 1557
2014 More than 20 years in current department or agency 31 28 10 12 14 0 6 62 27 1192

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 40 6 4 2 0 0 87 6 1434
2017 3 to 10 years in current department or agency 39 44 9 6 3 0 0 83 9 1870
2017 11 to 20 years in current department or agency 34 43 12 7 4 0 0 77 11 1446
2017 More than 20 years in current department or agency 42 41 7 7 3 0 0 83 10 865
2014 Less than 3 years in current department or agency 40 41 11 6 2 0 0 81 8 693
2014 3 to 10 years in current department or agency 31 44 12 9 4 0 0 75 13 2205
2014 11 to 20 years in current department or agency 31 43 9 10 7 0 0 74 16 1556
2014 More than 20 years in current department or agency 30 47 10 7 5 0 0 78 12 1190

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 36 13 7 4 0 1 77 10 1433
2017 3 to 10 years in current department or agency 24 34 17 16 10 0 0 58 26 1871
2017 11 to 20 years in current department or agency 18 34 17 17 15 0 0 52 31 1446
2017 More than 20 years in current department or agency 20 35 15 13 17 0 0 55 30 864
2014 Less than 3 years in current department or agency 33 37 17 8 4 1 1 71 12 692
2014 3 to 10 years in current department or agency 19 36 20 14 11 0 0 55 24 2203
2014 11 to 20 years in current department or agency 18 34 15 18 14 0 0 53 32 1557
2014 More than 20 years in current department or agency 17 33 18 19 13 0 0 50 31 1190

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 44 10 8 4 0 0 78 12 1430
2017 3 to 10 years in current department or agency 28 44 13 11 4 0 0 72 16 1872
2017 11 to 20 years in current department or agency 23 42 12 14 8 0 1 66 22 1443
2017 More than 20 years in current department or agency 30 42 13 10 5 0 0 72 15 864

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 38 8 4 2 0 0 87 6 1431
2017 3 to 10 years in current department or agency 36 43 10 7 3 0 0 80 10 1870
2017 11 to 20 years in current department or agency 33 41 13 8 4 0 1 75 12 1445
2017 More than 20 years in current department or agency 41 39 10 5 4 0 0 81 9 859
2014 Less than 3 years in current department or agency 43 36 14 4 2 1 0 80 6 692
2014 3 to 10 years in current department or agency 32 43 14 7 4 1 0 75 11 2203
2014 11 to 20 years in current department or agency 32 40 12 8 5 2 0 74 13 1556
2014 More than 20 years in current department or agency 34 41 14 6 5 1 0 76 10 1191

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 40 9 6 5 0 0 81 10 1435
2017 3 to 10 years in current department or agency 28 34 16 12 9 0 0 62 21 1869
2017 11 to 20 years in current department or agency 21 36 16 14 11 0 1 58 26 1444
2017 More than 20 years in current department or agency 25 39 11 14 11 0 0 64 25 864

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 28 8 2 1 0 0 89 3 1432
2017 3 to 10 years in current department or agency 52 37 8 2 1 0 0 90 3 1871
2017 11 to 20 years in current department or agency 52 35 7 2 2 0 1 88 4 1442
2017 More than 20 years in current department or agency 65 27 6 2 1 0 0 91 3 863
2014 Less than 3 years in current department or agency 63 28 6 2 1 0 0 91 3 688
2014 3 to 10 years in current department or agency 59 29 8 3 1 0 0 88 4 2205
2014 11 to 20 years in current department or agency 57 29 8 4 2 0 0 87 5 1557
2014 More than 20 years in current department or agency 59 30 6 3 2 0 0 89 5 1190

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 42 10 8 4 0 1 78 11 1430
2017 3 to 10 years in current department or agency 30 41 11 11 6 0 0 72 17 1868
2017 11 to 20 years in current department or agency 25 42 11 13 7 0 1 68 21 1440
2017 More than 20 years in current department or agency 28 44 10 9 9 0 0 72 18 862
2014 Less than 3 years in current department or agency 28 41 15 8 5 0 2 71 14 691
2014 3 to 10 years in current department or agency 22 42 15 13 8 0 0 64 21 2204
2014 11 to 20 years in current department or agency 19 42 12 15 12 0 0 61 26 1556
2014 More than 20 years in current department or agency 23 40 13 14 10 0 0 63 24 1190

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 35 12 5 2 0 1 80 7 1432
2017 3 to 10 years in current department or agency 36 34 14 10 6 0 0 70 16 1869
2017 11 to 20 years in current department or agency 28 39 15 12 6 0 0 67 18 1440
2017 More than 20 years in current department or agency 33 38 12 10 7 0 0 71 17 863
2014 Less than 3 years in current department or agency 36 38 14 8 4 0 0 74 12 690
2014 3 to 10 years in current department or agency 28 37 16 11 7 0 0 65 19 2204
2014 11 to 20 years in current department or agency 25 38 15 11 10 0 0 63 22 1558
2014 More than 20 years in current department or agency 24 38 18 10 9 0 0 63 19 1192

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 36 11 4 4 0 1 81 8 1430
2017 3 to 10 years in current department or agency 30 39 14 12 5 0 0 69 17 1868
2017 11 to 20 years in current department or agency 24 40 16 13 8 0 0 64 20 1440
2017 More than 20 years in current department or agency 27 38 14 12 8 0 0 66 20 864
2014 Less than 3 years in current department or agency 38 37 15 6 4 0 1 75 10 689
2014 3 to 10 years in current department or agency 26 39 16 11 8 0 0 65 19 2205
2014 11 to 20 years in current department or agency 22 36 19 12 11 0 0 58 23 1557
2014 More than 20 years in current department or agency 21 38 19 13 8 0 0 59 22 1192

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 31 6 4 1 0 0 88 6 1428
2017 3 to 10 years in current department or agency 44 39 11 4 2 0 0 82 7 1868
2017 11 to 20 years in current department or agency 41 39 11 6 4 0 0 80 9 1440
2017 More than 20 years in current department or agency 46 39 8 4 3 0 0 86 6 862
2014 Less than 3 years in current department or agency 51 35 8 4 2 0 0 86 6 691
2014 3 to 10 years in current department or agency 42 39 11 5 3 0 0 81 8 2204
2014 11 to 20 years in current department or agency 39 40 11 6 3 0 0 79 10 1557
2014 More than 20 years in current department or agency 42 40 10 5 2 0 0 83 7 1190

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 37 12 5 3 0 2 80 8 1436
2017 3 to 10 years in current department or agency 29 37 20 8 3 0 2 68 12 1874
2017 11 to 20 years in current department or agency 21 38 22 10 6 0 3 61 16 1446
2017 More than 20 years in current department or agency 25 31 24 12 6 0 3 57 19 862
2014 Less than 3 years in current department or agency 42 36 14 5 3 0 1 78 8 690
2014 3 to 10 years in current department or agency 32 37 18 8 4 0 1 70 12 2206
2014 11 to 20 years in current department or agency 24 36 22 10 7 0 2 61 17 1556
2014 More than 20 years in current department or agency 21 33 25 11 8 0 2 55 19 1191

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 17 37 18 16 2 5 36 24 1431
2017 3 to 10 years in current department or agency 10 23 38 19 6 0 3 26 34 1871
2017 11 to 20 years in current department or agency 10 29 39 16 3 0 2 20 40 1441
2017 More than 20 years in current department or agency 9 28 40 15 5 1 2 20 38 860
2014 Less than 3 years in current department or agency 7 21 35 20 11 2 4 33 30 689
2014 3 to 10 years in current department or agency 11 28 36 17 5 0 1 23 40 2194
2014 11 to 20 years in current department or agency 11 32 37 15 4 1 1 19 44 1552
2014 More than 20 years in current department or agency 13 33 36 14 3 0 1 17 47 1192

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 13 26 22 23 5 5 50 21 1424
2017 3 to 10 years in current department or agency 13 25 29 19 9 1 3 29 40 1866
2017 11 to 20 years in current department or agency 15 26 33 17 5 2 2 23 43 1436
2017 More than 20 years in current department or agency 11 28 31 20 6 2 2 28 40 860
2014 Less than 3 years in current department or agency 12 17 27 19 16 4 5 39 32 687
2014 3 to 10 years in current department or agency 16 26 32 15 8 2 1 24 43 2197
2014 11 to 20 years in current department or agency 19 29 33 12 5 1 1 18 49 1554
2014 More than 20 years in current department or agency 20 33 28 12 4 1 1 17 54 1189

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 19 32 15 16 4 4 33 32 1425
2017 3 to 10 years in current department or agency 16 24 30 17 6 2 5 25 43 1870
2017 11 to 20 years in current department or agency 21 31 31 10 3 1 3 14 54 1440
2017 More than 20 years in current department or agency 18 27 32 13 5 2 2 19 47 860
2014 Less than 3 years in current department or agency 19 20 26 16 11 4 4 29 42 685
2014 3 to 10 years in current department or agency 27 29 25 11 5 1 2 16 58 2194
2014 11 to 20 years in current department or agency 32 29 22 10 4 1 1 14 63 1550
2014 More than 20 years in current department or agency 32 29 23 10 3 1 3 13 63 1190

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 8 25 27 27 2 5 59 14 1428
2017 3 to 10 years in current department or agency 7 13 30 30 14 0 6 47 21 1868
2017 11 to 20 years in current department or agency 10 17 37 25 6 1 4 33 28 1435
2017 More than 20 years in current department or agency 7 18 40 21 8 0 5 31 26 854
2014 Less than 3 years in current department or agency 5 9 27 32 21 2 4 57 14 688
2014 3 to 10 years in current department or agency 8 17 32 29 12 1 2 42 25 2190
2014 11 to 20 years in current department or agency 10 19 35 25 8 1 2 34 30 1552
2014 More than 20 years in current department or agency 13 22 36 20 6 1 3 27 36 1183

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 12 22 21 27 4 7 54 22 1428
2017 3 to 10 years in current department or agency 16 22 32 16 8 1 6 26 40 1873
2017 11 to 20 years in current department or agency 20 28 30 13 5 1 3 18 50 1437
2017 More than 20 years in current department or agency 21 27 28 16 5 0 2 22 49 859
2014 Less than 3 years in current department or agency 12 16 27 20 16 2 6 39 31 687
2014 3 to 10 years in current department or agency 24 27 25 14 8 1 1 22 52 2196
2014 11 to 20 years in current department or agency 31 29 23 11 5 1 1 16 61 1554
2014 More than 20 years in current department or agency 33 33 19 10 3 0 2 14 67 1192

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 14 23 19 22 6 8 48 26 1429
2017 3 to 10 years in current department or agency 14 22 27 20 10 2 4 32 39 1869
2017 11 to 20 years in current department or agency 16 24 31 18 7 2 3 26 42 1444
2017 More than 20 years in current department or agency 18 22 30 19 8 1 3 28 41 858
2014 Less than 3 years in current department or agency 14 16 24 21 13 6 7 38 35 688
2014 3 to 10 years in current department or agency 14 20 28 22 11 1 3 35 36 2194
2014 11 to 20 years in current department or agency 16 22 31 20 7 2 2 28 40 1552
2014 More than 20 years in current department or agency 18 25 26 20 7 1 3 28 45 1190

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 15 30 20 16 5 4 39 27 1432
2017 3 to 10 years in current department or agency 15 25 32 14 7 2 5 22 43 1873
2017 11 to 20 years in current department or agency 21 27 36 9 4 1 2 13 49 1442
2017 More than 20 years in current department or agency 19 29 28 11 5 2 7 17 53 860
2014 Less than 3 years in current department or agency 15 20 28 12 13 5 6 29 39 688
2014 3 to 10 years in current department or agency 21 27 29 11 7 2 2 19 51 2195
2014 11 to 20 years in current department or agency 31 26 27 9 4 1 1 13 59 1555
2014 More than 20 years in current department or agency 29 29 24 9 3 2 3 13 61 1191
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 74 12 5 3 1 0 4 90 4 1436
2017 3 to 10 years in current department or agency 68 16 5 3 4 0 4 87 7 1875
2017 11 to 20 years in current department or agency 65 16 6 3 2 1 7 89 5 1444
2017 More than 20 years in current department or agency 71 13 7 2 3 1 3 87 5 864
2014 Less than 3 years in current department or agency 74 12 4 2 2 0 5 91 5 691
2014 3 to 10 years in current department or agency 72 14 5 3 2 0 4 89 5 2208
2014 11 to 20 years in current department or agency 70 14 6 2 3 0 6 89 5 1560
2014 More than 20 years in current department or agency 68 14 6 3 2 1 6 88 5 1192

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 30 12 6 4 7 5 75 11 1436
2017 3 to 10 years in current department or agency 23 30 18 13 11 3 2 55 25 1875
2017 11 to 20 years in current department or agency 19 34 16 14 11 3 3 56 26 1443
2017 More than 20 years in current department or agency 25 34 15 11 11 4 1 62 22 865
2014 Less than 3 years in current department or agency 35 32 11 8 5 4 4 73 14 692
2014 3 to 10 years in current department or agency 26 33 15 12 8 3 2 63 21 2206
2014 11 to 20 years in current department or agency 25 37 17 9 8 2 2 64 19 1560
2014 More than 20 years in current department or agency 26 40 14 10 8 1 1 67 19 1192

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 25 9 7 4 1 1 80 11 1434
2017 3 to 10 years in current department or agency 35 32 11 11 10 1 1 68 21 1872
2017 11 to 20 years in current department or agency 35 32 12 12 8 1 0 68 19 1443
2017 More than 20 years in current department or agency 38 33 9 11 8 1 1 72 19 863
2014 Less than 3 years in current department or agency 49 27 8 10 6 0 1 76 15 692
2014 3 to 10 years in current department or agency 36 33 11 12 7 1 1 70 19 2206
2014 11 to 20 years in current department or agency 38 33 10 10 7 0 1 72 18 1560
2014 More than 20 years in current department or agency 38 35 9 10 6 0 1 74 17 1191

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 33 11 10 3 2 1 76 13 1434
2017 3 to 10 years in current department or agency 22 30 14 21 10 1 1 54 32 1873
2017 11 to 20 years in current department or agency 21 34 16 16 11 1 1 56 28 1445
2017 More than 20 years in current department or agency 22 35 12 18 13 1 0 58 31 860
2014 Less than 3 years in current department or agency 33 34 13 11 6 1 0 69 17 690
2014 3 to 10 years in current department or agency 21 36 13 20 9 1 1 58 29 2207
2014 11 to 20 years in current department or agency 20 37 14 19 8 1 1 58 28 1558
2014 More than 20 years in current department or agency 18 39 15 18 8 0 1 58 26 1191

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 30 12 9 5 11 1 70 16 1433
2017 3 to 10 years in current department or agency 21 29 15 14 15 4 1 53 31 1874
2017 11 to 20 years in current department or agency 18 30 16 18 14 4 1 50 33 1443
2017 More than 20 years in current department or agency 21 29 14 17 13 4 1 53 32 864
2014 Less than 3 years in current department or agency 31 26 13 11 7 10 1 65 21 692
2014 3 to 10 years in current department or agency 19 29 18 15 13 5 1 51 30 2207
2014 11 to 20 years in current department or agency 20 30 16 17 12 4 1 53 30 1559
2014 More than 20 years in current department or agency 20 32 15 17 12 2 2 54 30 1192

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 22 17 12 7 21 3 52 25 1434
2017 3 to 10 years in current department or agency 9 19 17 23 21 10 2 32 49 1873
2017 11 to 20 years in current department or agency 7 22 22 20 19 9 1 32 43 1443
2017 More than 20 years in current department or agency 8 25 21 23 14 8 2 37 40 862
2014 Less than 3 years in current department or agency 14 21 20 16 11 15 3 43 33 691
2014 3 to 10 years in current department or agency 9 19 21 21 20 9 2 31 45 2206
2014 11 to 20 years in current department or agency 9 23 22 20 17 7 2 35 41 1560
2014 More than 20 years in current department or agency 8 28 22 21 13 5 2 39 37 1191

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 32 6 5 1 0 0 88 7 1433
2017 3 to 10 years in current department or agency 34 43 8 10 5 0 1 77 14 1874
2017 11 to 20 years in current department or agency 31 42 12 10 5 0 0 74 15 1443
2017 More than 20 years in current department or agency 37 42 9 7 4 0 1 80 11 859
2014 Less than 3 years in current department or agency 47 33 10 6 3 1 0 81 9 692
2014 3 to 10 years in current department or agency 34 43 10 8 4 0 0 78 12 2207
2014 11 to 20 years in current department or agency 35 43 11 8 3 0 0 78 11 1559
2014 More than 20 years in current department or agency 33 47 10 6 4 0 0 80 10 1192
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 33 9 6 3 1 1 82 10 1436
2017 3 to 10 years in current department or agency 37 35 11 10 5 0 1 73 15 1878
2017 11 to 20 years in current department or agency 32 36 13 14 5 0 0 68 19 1446
2017 More than 20 years in current department or agency 31 39 10 11 9 0 0 70 20 863
2014 Less than 3 years in current department or agency 45 32 10 8 3 1 0 78 11 693
2014 3 to 10 years in current department or agency 35 38 12 9 5 0 0 73 15 2208
2014 11 to 20 years in current department or agency 33 36 12 10 8 0 0 69 18 1561
2014 More than 20 years in current department or agency 29 38 16 10 7 1 0 67 17 1188

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 27 9 4 3 2 1 84 6 1435
2017 3 to 10 years in current department or agency 45 30 11 8 4 1 1 77 12 1872
2017 11 to 20 years in current department or agency 40 31 13 9 6 1 0 72 15 1444
2017 More than 20 years in current department or agency 41 32 12 7 6 3 0 74 14 865
2014 Less than 3 years in current department or agency 56 24 9 5 2 2 1 83 8 693
2014 3 to 10 years in current department or agency 41 32 14 7 5 2 0 74 11 2208
2014 11 to 20 years in current department or agency 39 32 13 8 6 2 1 72 15 1561
2014 More than 20 years in current department or agency 36 35 15 7 5 1 0 72 13 1188

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 28 8 7 3 0 1 82 10 1430
2017 3 to 10 years in current department or agency 39 33 11 9 7 0 0 73 16 1876
2017 11 to 20 years in current department or agency 36 34 13 11 6 0 0 70 17 1445
2017 More than 20 years in current department or agency 37 32 11 10 9 1 0 69 19 865
2014 Less than 3 years in current department or agency 49 29 10 7 4 0 1 79 11 692
2014 3 to 10 years in current department or agency 37 36 12 10 5 0 0 74 15 2208
2014 11 to 20 years in current department or agency 33 39 10 11 6 1 0 73 18 1560
2014 More than 20 years in current department or agency 32 38 13 10 7 0 0 70 17 1192

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 83 9 4 2 1 0 2 94 2 1432
2017 3 to 10 years in current department or agency 79 10 4 1 3 0 3 92 4 1875
2017 11 to 20 years in current department or agency 75 13 4 1 1 0 5 94 2 1442
2017 More than 20 years in current department or agency 79 11 5 1 2 1 2 92 3 860
2014 Less than 3 years in current department or agency 80 9 3 2 1 0 5 93 3 693
2014 3 to 10 years in current department or agency 78 11 4 2 1 0 4 93 3 2207
2014 11 to 20 years in current department or agency 76 12 4 1 1 0 5 92 3 1558
2014 More than 20 years in current department or agency 74 13 5 1 1 1 4 92 3 1191

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 21 7 4 3 4 8 84 8 1430
2017 3 to 10 years in current department or agency 44 21 8 4 5 3 15 79 12 1874
2017 11 to 20 years in current department or agency 38 24 11 7 6 3 10 72 15 1441
2017 More than 20 years in current department or agency 34 25 10 4 7 5 16 75 13 860
2014 Less than 3 years in current department or agency 45 23 11 5 4 2 10 77 10 693
2014 3 to 10 years in current department or agency 41 22 11 5 5 3 12 75 12 2206
2014 11 to 20 years in current department or agency 40 24 10 6 5 3 12 75 13 1558
2014 More than 20 years in current department or agency 35 23 13 4 7 3 16 71 13 1188

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 22 7 4 4 0 0 85 8 1433
2017 3 to 10 years in current department or agency 51 26 9 6 6 0 1 79 12 1875
2017 11 to 20 years in current department or agency 46 29 11 8 5 0 1 76 13 1446
2017 More than 20 years in current department or agency 47 30 7 8 6 1 1 78 14 863

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 21 7 2 3 1 0 87 5 1433
2017 3 to 10 years in current department or agency 53 25 10 5 5 1 1 80 10 1876
2017 11 to 20 years in current department or agency 48 27 12 6 5 1 0 76 11 1444
2017 More than 20 years in current department or agency 42 32 12 4 7 1 1 76 12 862

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 24 9 4 4 0 0 83 9 1430
2017 3 to 10 years in current department or agency 47 26 11 9 6 0 1 74 15 1876
2017 11 to 20 years in current department or agency 44 29 13 8 6 0 0 73 14 1446
2017 More than 20 years in current department or agency 43 31 8 10 8 1 0 75 18 861
2014 Less than 3 years in current department or agency 55 27 9 4 4 0 0 83 8 693
2014 3 to 10 years in current department or agency 45 32 10 7 5 0 0 77 12 2202
2014 11 to 20 years in current department or agency 43 31 12 7 6 0 0 75 13 1560
2014 More than 20 years in current department or agency 39 35 13 6 7 0 1 74 13 1190
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 42 12 7 1 9 8 75 10 192
2017 3 to 10 years in current department or agency 17 40 18 12 5 2 6 62 19 544
2017 11 to 20 years in current department or agency 18 31 18 15 11 3 4 52 29 566
2017 More than 20 years in current department or agency 20 29 16 19 10 2 3 53 30 408
2014 Less than 3 years in current department or agency 24 43 20 5 2 5 1 71 7 100
2014 3 to 10 years in current department or agency 19 35 17 13 7 3 6 59 22 548
2014 11 to 20 years in current department or agency 18 36 16 14 8 3 5 59 24 601
2014 More than 20 years in current department or agency 16 39 17 13 10 1 4 58 24 626

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 35 7 5 2 7 0 86 7 1433
2017 3 to 10 years in current department or agency 24 33 17 11 9 5 0 60 22 1877
2017 11 to 20 years in current department or agency 16 35 19 17 9 4 0 53 27 1442
2017 More than 20 years in current department or agency 23 30 20 12 9 5 0 56 22 862
2014 Less than 3 years in current department or agency 39 28 16 7 3 7 1 72 11 691
2014 3 to 10 years in current department or agency 22 32 20 13 8 6 0 57 22 2201
2014 11 to 20 years in current department or agency 16 30 21 13 11 9 0 50 27 1560
2014 More than 20 years in current department or agency 16 31 23 13 10 6 0 50 25 1191

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 37 9 5 3 3 0 81 9 1435
2017 3 to 10 years in current department or agency 20 31 18 17 12 2 0 52 30 1876
2017 11 to 20 years in current department or agency 12 31 19 22 14 1 0 44 37 1444
2017 More than 20 years in current department or agency 18 29 18 16 16 2 0 49 32 863
2014 Less than 3 years in current department or agency 34 32 15 9 5 4 0 70 14 690
2014 3 to 10 years in current department or agency 16 30 22 17 13 2 0 47 30 2199
2014 11 to 20 years in current department or agency 12 27 22 20 17 2 0 40 38 1559
2014 More than 20 years in current department or agency 13 26 22 19 19 2 0 39 39 1191

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 37 13 9 4 7 0 71 15 1433
2017 3 to 10 years in current department or agency 13 26 21 20 15 4 0 41 37 1877
2017 11 to 20 years in current department or agency 7 25 21 27 18 2 0 33 45 1444
2017 More than 20 years in current department or agency 12 27 21 22 16 2 0 40 39 862
2014 Less than 3 years in current department or agency 22 33 18 14 8 6 0 58 23 690
2014 3 to 10 years in current department or agency 10 25 22 23 15 4 0 37 40 2201
2014 11 to 20 years in current department or agency 7 23 22 26 20 3 0 31 47 1560
2014 More than 20 years in current department or agency 6 22 23 24 21 3 0 29 47 1193

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 33 13 7 6 8 0 71 15 1435
2017 3 to 10 years in current department or agency 16 25 18 18 18 5 0 44 37 1876
2017 11 to 20 years in current department or agency 11 26 18 19 23 3 0 38 43 1446
2017 More than 20 years in current department or agency 15 26 19 14 19 5 0 44 35 864
2014 Less than 3 years in current department or agency 24 26 19 11 9 10 0 56 22 690
2014 3 to 10 years in current department or agency 12 23 20 21 19 6 0 37 42 2201
2014 11 to 20 years in current department or agency 10 22 20 20 23 5 0 33 45 1561
2014 More than 20 years in current department or agency 9 24 21 21 20 5 0 35 43 1193

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 34 14 11 7 6 1 66 19 1433
2017 3 to 10 years in current department or agency 12 30 17 22 16 2 1 44 39 1872
2017 11 to 20 years in current department or agency 7 28 19 23 22 1 0 36 46 1442
2017 More than 20 years in current department or agency 14 27 18 22 17 1 0 42 40 860
2014 Less than 3 years in current department or agency 23 32 15 17 9 4 0 57 27 690
2014 3 to 10 years in current department or agency 9 27 21 23 18 2 0 37 42 2203
2014 11 to 20 years in current department or agency 7 26 19 24 21 2 0 34 46 1560
2014 More than 20 years in current department or agency 9 26 23 22 19 1 0 35 42 1192
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 43 13 7 1 1 0 78 9 1433
2017 3 to 10 years in current department or agency 19 40 20 13 7 1 1 60 20 1877
2017 11 to 20 years in current department or agency 16 36 22 15 10 1 0 53 25 1446
2017 More than 20 years in current department or agency 16 41 18 17 7 0 0 58 24 861
2014 Less than 3 years in current department or agency 25 39 18 9 5 3 1 67 14 693
2014 3 to 10 years in current department or agency 14 39 24 14 8 2 0 54 22 2208
2014 11 to 20 years in current department or agency 10 37 24 16 11 2 0 48 28 1561
2014 More than 20 years in current department or agency 12 36 23 17 10 1 0 49 27 1192

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 38 8 2 1 3 0 89 3 1434
2017 3 to 10 years in current department or agency 35 42 15 4 2 1 1 79 6 1871
2017 11 to 20 years in current department or agency 32 46 14 3 4 2 0 79 7 1441
2017 More than 20 years in current department or agency 40 42 11 3 2 1 1 84 5 858
2014 Less than 3 years in current department or agency 41 36 14 4 1 4 1 81 5 690
2014 3 to 10 years in current department or agency 32 43 14 6 2 3 0 78 8 2204
2014 11 to 20 years in current department or agency 33 45 12 6 3 2 0 79 9 1562
2014 More than 20 years in current department or agency 37 43 10 5 2 2 1 83 7 1192

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 32 10 8 4 5 2 77 12 1432
2017 3 to 10 years in current department or agency 33 37 10 8 8 3 1 72 17 1874
2017 11 to 20 years in current department or agency 31 40 13 10 4 1 0 72 14 1444
2017 More than 20 years in current department or agency 36 36 13 7 5 1 0 74 13 857
2014 Less than 3 years in current department or agency 35 34 11 7 4 7 2 76 12 692
2014 3 to 10 years in current department or agency 35 39 11 8 4 2 1 76 12 2206
2014 11 to 20 years in current department or agency 34 39 12 7 5 3 1 76 12 1561
2014 More than 20 years in current department or agency 34 41 11 6 5 1 1 76 12 1190

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 33 18 10 4 8 2 64 16 1434
2017 3 to 10 years in current department or agency 20 37 19 12 8 3 1 60 20 1872
2017 11 to 20 years in current department or agency 16 38 22 13 7 3 0 56 21 1443
2017 More than 20 years in current department or agency 23 34 18 12 9 2 1 59 22 862
2014 Less than 3 years in current department or agency 22 30 19 12 6 8 2 58 20 693
2014 3 to 10 years in current department or agency 19 36 21 13 7 3 1 57 21 2204
2014 11 to 20 years in current department or agency 18 37 21 12 7 4 1 58 21 1562
2014 More than 20 years in current department or agency 21 35 23 11 7 2 1 58 19 1190

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 28 13 8 8 14 3 65 19 1434
2017 3 to 10 years in current department or agency 17 26 17 16 17 6 1 46 36 1870
2017 11 to 20 years in current department or agency 14 29 18 21 13 5 1 46 36 1437
2017 More than 20 years in current department or agency 19 31 17 14 12 5 2 53 28 860
2014 Less than 3 years in current department or agency 21 24 19 13 10 10 2 52 27 693
2014 3 to 10 years in current department or agency 15 23 18 18 17 7 1 42 39 2205
2014 11 to 20 years in current department or agency 15 27 16 20 15 5 1 45 38 1562
2014 More than 20 years in current department or agency 19 32 18 14 13 4 1 54 28 1192

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 15 5 3 1 2 9 89 5 1435
2017 3 to 10 years in current department or agency 61 17 8 4 4 1 6 84 8 1874
2017 11 to 20 years in current department or agency 55 20 9 4 2 2 8 83 7 1441
2017 More than 20 years in current department or agency 60 19 10 3 3 1 4 83 7 864
2014 Less than 3 years in current department or agency 59 17 8 2 1 4 9 88 4 693
2014 3 to 10 years in current department or agency 58 19 8 4 2 2 8 86 6 2208
2014 11 to 20 years in current department or agency 58 18 10 3 3 1 7 83 7 1557
2014 More than 20 years in current department or agency 57 18 10 5 1 1 7 81 7 1189

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 71 15 4 1 0 5 2 93 2 1433
2017 3 to 10 years in current department or agency 67 19 6 1 2 2 2 90 3 1874
2017 11 to 20 years in current department or agency 62 22 8 2 1 3 4 90 2 1444
2017 More than 20 years in current department or agency 63 18 7 4 1 3 4 87 5 862
2014 Less than 3 years in current department or agency 70 15 5 1 1 3 5 92 2 691
2014 3 to 10 years in current department or agency 63 19 6 3 1 4 4 89 4 2206
2014 11 to 20 years in current department or agency 60 20 8 3 1 3 5 88 4 1561
2014 More than 20 years in current department or agency 58 19 10 3 2 4 5 84 6 1191

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 34 12 7 4 5 1 75 12 1433
2017 3 to 10 years in current department or agency 20 32 17 19 11 1 0 53 30 1872
2017 11 to 20 years in current department or agency 13 38 19 16 13 1 0 51 29 1447
2017 More than 20 years in current department or agency 18 33 18 15 14 2 1 52 30 861
2014 Less than 3 years in current department or agency 29 31 13 11 9 5 3 65 21 693
2014 3 to 10 years in current department or agency 15 31 19 18 15 1 0 47 34 2206
2014 11 to 20 years in current department or agency 13 31 17 20 17 1 0 45 38 1559
2014 More than 20 years in current department or agency 13 31 21 19 16 1 1 44 35 1192

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 30 12 11 4 5 2 71 15 1429
2017 3 to 10 years in current department or agency 22 35 13 12 16 1 1 58 29 1875
2017 11 to 20 years in current department or agency 18 31 15 17 18 1 1 49 36 1442
2017 More than 20 years in current department or agency 18 31 14 15 17 1 4 51 34 861
2014 Less than 3 years in current department or agency 24 30 13 11 13 4 5 59 26 693
2014 3 to 10 years in current department or agency 17 30 16 16 18 2 1 49 35 2207
2014 11 to 20 years in current department or agency 14 27 16 17 23 1 2 43 41 1560
2014 More than 20 years in current department or agency 15 28 16 17 20 1 4 44 39 1193

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 40 13 7 3 4 1 76 11 1431
2017 3 to 10 years in current department or agency 19 39 20 14 6 3 0 60 20 1873
2017 11 to 20 years in current department or agency 14 39 21 17 7 2 0 54 25 1444
2017 More than 20 years in current department or agency 18 40 19 14 6 4 0 60 20 862

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 33 9 3 2 5 2 84 6 1432
2017 3 to 10 years in current department or agency 32 34 18 6 5 5 1 70 11 1875
2017 11 to 20 years in current department or agency 27 38 21 5 2 5 3 70 7 1442
2017 More than 20 years in current department or agency 30 39 20 4 3 3 1 72 8 858
2014 Less than 3 years in current department or agency 45 28 13 3 2 7 1 80 6 691
2014 3 to 10 years in current department or agency 32 36 18 5 2 6 1 73 7 2204
2014 11 to 20 years in current department or agency 30 38 18 5 3 5 1 72 8 1557
2014 More than 20 years in current department or agency 30 40 17 5 3 4 1 73 9 1189

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 36 7 3 1 2 0 88 4 1433
2017 3 to 10 years in current department or agency 31 43 13 7 3 3 0 76 11 1872
2017 11 to 20 years in current department or agency 25 43 18 7 4 3 1 70 11 1445
2017 More than 20 years in current department or agency 30 43 16 4 5 2 0 75 9 864
2014 Less than 3 years in current department or agency 43 36 11 5 2 3 0 81 7 690
2014 3 to 10 years in current department or agency 30 38 18 7 3 3 0 70 11 2207
2014 11 to 20 years in current department or agency 27 42 16 8 3 3 1 73 11 1559
2014 More than 20 years in current department or agency 28 41 17 7 3 3 0 72 10 1189

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 27 6 2 1 0 0 91 4 1434
2017 3 to 10 years in current department or agency 39 37 12 7 4 0 0 76 12 1874
2017 11 to 20 years in current department or agency 29 41 17 8 5 0 0 70 13 1446
2017 More than 20 years in current department or agency 33 41 10 9 6 0 0 74 16 864
2014 Less than 3 years in current department or agency 55 31 9 3 2 0 0 86 5 692
2014 3 to 10 years in current department or agency 36 40 12 8 4 0 0 77 12 2205
2014 11 to 20 years in current department or agency 31 40 14 9 5 0 0 72 14 1561
2014 More than 20 years in current department or agency 30 42 13 9 6 0 0 73 15 1192

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 33 9 4 2 1 0 85 5 1433
2017 3 to 10 years in current department or agency 30 34 20 9 7 0 0 64 16 1872
2017 11 to 20 years in current department or agency 24 33 20 15 8 1 0 57 23 1446
2017 More than 20 years in current department or agency 28 31 20 13 8 0 0 59 21 861
2014 Less than 3 years in current department or agency 40 36 13 8 3 1 0 76 10 692
2014 3 to 10 years in current department or agency 24 35 20 13 7 0 0 59 20 2207
2014 11 to 20 years in current department or agency 18 34 20 16 12 1 0 52 28 1562
2014 More than 20 years in current department or agency 18 34 21 15 11 0 0 52 27 1192

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 33 9 5 1 0 0 84 6 1434
2017 3 to 10 years in current department or agency 29 35 17 12 6 0 0 65 18 1873
2017 11 to 20 years in current department or agency 22 36 20 13 8 0 0 59 21 1444
2017 More than 20 years in current department or agency 24 38 18 13 8 0 0 62 21 861
2014 Less than 3 years in current department or agency 36 36 15 10 2 1 0 73 12 691
2014 3 to 10 years in current department or agency 21 36 19 15 7 0 0 58 23 2208
2014 11 to 20 years in current department or agency 16 35 19 17 12 1 0 51 29 1559
2014 More than 20 years in current department or agency 17 34 19 17 12 0 0 51 30 1192

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 27 17 7 3 3 0 72 11 1435
2017 3 to 10 years in current department or agency 31 28 19 10 8 3 1 61 19 1874
2017 11 to 20 years in current department or agency 26 31 20 13 7 3 0 59 20 1447
2017 More than 20 years in current department or agency 31 32 15 10 7 3 1 66 18 861
2014 Less than 3 years in current department or agency 34 24 19 10 7 5 1 62 18 691
2014 3 to 10 years in current department or agency 27 24 22 13 9 4 1 53 24 2207
2014 11 to 20 years in current department or agency 24 29 20 14 9 3 2 56 24 1560
2014 More than 20 years in current department or agency 29 29 18 9 8 4 3 62 19 1192
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 21 45 34 1436
2017 3 to 10 years in current department or agency 21 46 32 1874
2017 11 to 20 years in current department or agency 19 44 37 1445
2017 More than 20 years in current department or agency 29 40 31 865
2014 Less than 3 years in current department or agency 26 40 34 692
2014 3 to 10 years in current department or agency 26 40 34 2204
2014 11 to 20 years in current department or agency 18 50 32 1559
2014 More than 20 years in current department or agency 30 48 23 1194

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 3 33 19 6 32 8 323
2017 3 to 10 years in current department or agency 7 45 28 4 5 10 432
2017 11 to 20 years in current department or agency 21 41 17 10 1 10 300
2017 More than 20 years in current department or agency 71 10 3 7 3 6 258
2014 Less than 3 years in current department or agency 8 30 22 12 9999 28 194
2014 3 to 10 years in current department or agency 7 42 28 14 9999 9 601
2014 11 to 20 years in current department or agency 23 34 16 16 9999 11 283
2014 More than 20 years in current department or agency 72 10 4 6 9999 8 339
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 14 86 1436
2017 3 to 10 years in current department or agency 23 77 1874
2017 11 to 20 years in current department or agency 21 79 1444
2017 More than 20 years in current department or agency 20 80 864
2014 Less than 3 years in current department or agency 18 82 691
2014 3 to 10 years in current department or agency 22 78 2200
2014 11 to 20 years in current department or agency 21 79 1555
2014 More than 20 years in current department or agency 19 81 1192

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 48 180
2017 3 to 10 years in current department or agency 56 387
2017 11 to 20 years in current department or agency 39 282
2017 More than 20 years in current department or agency 50 145
2014 Less than 3 years in current department or agency 64 109
2014 3 to 10 years in current department or agency 49 437
2014 11 to 20 years in current department or agency 45 297
2014 More than 20 years in current department or agency 36 211

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 62 180
2017 3 to 10 years in current department or agency 63 387
2017 11 to 20 years in current department or agency 72 282
2017 More than 20 years in current department or agency 70 145
2014 Less than 3 years in current department or agency 56 109
2014 3 to 10 years in current department or agency 67 437
2014 11 to 20 years in current department or agency 66 297
2014 More than 20 years in current department or agency 68 211

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 180
2017 3 to 10 years in current department or agency 8 387
2017 11 to 20 years in current department or agency 11 282
2017 More than 20 years in current department or agency 17 145
2014 Less than 3 years in current department or agency 12 109
2014 3 to 10 years in current department or agency 5 437
2014 11 to 20 years in current department or agency 9 297
2014 More than 20 years in current department or agency 16 211

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 180
2017 3 to 10 years in current department or agency 6 387
2017 11 to 20 years in current department or agency 6 282
2017 More than 20 years in current department or agency 18 145
2014 Less than 3 years in current department or agency 3 109
2014 3 to 10 years in current department or agency 6 437
2014 11 to 20 years in current department or agency 4 297
2014 More than 20 years in current department or agency 5 211

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 180
2017 3 to 10 years in current department or agency 7 387
2017 11 to 20 years in current department or agency 12 282
2017 More than 20 years in current department or agency 8 145
2014 Less than 3 years in current department or agency 5 109
2014 3 to 10 years in current department or agency 9 437
2014 11 to 20 years in current department or agency 12 297
2014 More than 20 years in current department or agency 10 211

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 180
2017 3 to 10 years in current department or agency 2 387
2017 11 to 20 years in current department or agency 3 282
2017 More than 20 years in current department or agency 3 145
2014 3 to 10 years in current department or agency 4 437
2014 11 to 20 years in current department or agency 8 297

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 180
2017 3 to 10 years in current department or agency 44 388
2017 11 to 20 years in current department or agency 46 282
2017 More than 20 years in current department or agency 62 146
2014 Less than 3 years in current department or agency 47 109
2014 3 to 10 years in current department or agency 46 438
2014 11 to 20 years in current department or agency 51 296
2014 More than 20 years in current department or agency 33 211

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 35 180
2017 3 to 10 years in current department or agency 33 388
2017 11 to 20 years in current department or agency 49 282
2017 More than 20 years in current department or agency 51 146
2014 Less than 3 years in current department or agency 44 109
2014 3 to 10 years in current department or agency 44 438
2014 11 to 20 years in current department or agency 44 296
2014 More than 20 years in current department or agency 44 211

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 180
2017 3 to 10 years in current department or agency 38 388
2017 11 to 20 years in current department or agency 52 282
2017 More than 20 years in current department or agency 44 146
2014 Less than 3 years in current department or agency 44 109
2014 3 to 10 years in current department or agency 37 438
2014 11 to 20 years in current department or agency 42 296
2014 More than 20 years in current department or agency 43 211

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 180
2017 3 to 10 years in current department or agency 36 388
2017 11 to 20 years in current department or agency 31 282
2017 More than 20 years in current department or agency 43 146
2014 Less than 3 years in current department or agency 43 109
2014 3 to 10 years in current department or agency 41 438
2014 11 to 20 years in current department or agency 39 296
2014 More than 20 years in current department or agency 38 211

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 180
2017 3 to 10 years in current department or agency 30 388
2017 11 to 20 years in current department or agency 36 282
2017 More than 20 years in current department or agency 29 146
2014 Less than 3 years in current department or agency 23 109
2014 3 to 10 years in current department or agency 28 438
2014 11 to 20 years in current department or agency 28 296
2014 More than 20 years in current department or agency 28 211

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 65 180
2017 3 to 10 years in current department or agency 63 388
2017 11 to 20 years in current department or agency 63 282
2017 More than 20 years in current department or agency 55 146
2014 Less than 3 years in current department or agency 59 109
2014 3 to 10 years in current department or agency 59 438
2014 11 to 20 years in current department or agency 57 296
2014 More than 20 years in current department or agency 47 211

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 30 180
2017 3 to 10 years in current department or agency 40 388
2017 11 to 20 years in current department or agency 35 282
2017 More than 20 years in current department or agency 39 146
2014 Less than 3 years in current department or agency 34 109
2014 3 to 10 years in current department or agency 34 438
2014 11 to 20 years in current department or agency 32 296
2014 More than 20 years in current department or agency 41 211

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 3 282
2017 More than 20 years in current department or agency 2 146
2014 3 to 10 years in current department or agency 2 438
2014 More than 20 years in current department or agency 3 211

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 180
2017 3 to 10 years in current department or agency 12 388
2017 11 to 20 years in current department or agency 12 282
2014 Less than 3 years in current department or agency 9 109
2014 3 to 10 years in current department or agency 9 438
2014 11 to 20 years in current department or agency 7 296
2014 More than 20 years in current department or agency 2 211

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 180
2017 3 to 10 years in current department or agency 9 388
2017 11 to 20 years in current department or agency 18 282
2017 More than 20 years in current department or agency 16 146
2014 Less than 3 years in current department or agency 5 109
2014 3 to 10 years in current department or agency 14 438
2014 11 to 20 years in current department or agency 20 296
2014 More than 20 years in current department or agency 18 211

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 42 180
2017 3 to 10 years in current department or agency 46 388
2017 11 to 20 years in current department or agency 55 282
2017 More than 20 years in current department or agency 49 146
2014 Less than 3 years in current department or agency 48 109
2014 3 to 10 years in current department or agency 47 438
2014 11 to 20 years in current department or agency 47 296
2014 More than 20 years in current department or agency 43 211

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 180
2017 3 to 10 years in current department or agency 36 388
2017 11 to 20 years in current department or agency 36 282
2017 More than 20 years in current department or agency 48 146
2014 Less than 3 years in current department or agency 42 109
2014 3 to 10 years in current department or agency 38 438
2014 11 to 20 years in current department or agency 43 296
2014 More than 20 years in current department or agency 31 211

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 180
2017 3 to 10 years in current department or agency 10 388
2017 11 to 20 years in current department or agency 10 282
2017 More than 20 years in current department or agency 13 146
2014 Less than 3 years in current department or agency 9 109
2014 3 to 10 years in current department or agency 13 438
2014 11 to 20 years in current department or agency 13 296
2014 More than 20 years in current department or agency 10 211

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 180
2017 3 to 10 years in current department or agency 53 387
2017 11 to 20 years in current department or agency 53 282
2017 More than 20 years in current department or agency 45 146
2014 Less than 3 years in current department or agency 42 109
2014 3 to 10 years in current department or agency 53 438
2014 11 to 20 years in current department or agency 49 297
2014 More than 20 years in current department or agency 45 211

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 180
2017 3 to 10 years in current department or agency 34 387
2017 11 to 20 years in current department or agency 29 282
2017 More than 20 years in current department or agency 26 146
2014 Less than 3 years in current department or agency 33 109
2014 3 to 10 years in current department or agency 37 438
2014 11 to 20 years in current department or agency 33 297
2014 More than 20 years in current department or agency 25 211

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 180
2017 3 to 10 years in current department or agency 13 387
2017 11 to 20 years in current department or agency 12 282
2017 More than 20 years in current department or agency 10 146
2014 Less than 3 years in current department or agency 10 109
2014 3 to 10 years in current department or agency 10 438
2014 11 to 20 years in current department or agency 10 297
2014 More than 20 years in current department or agency 11 211

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 180
2017 3 to 10 years in current department or agency 15 387
2017 11 to 20 years in current department or agency 29 282
2017 More than 20 years in current department or agency 18 146
2014 Less than 3 years in current department or agency 9 109
2014 3 to 10 years in current department or agency 20 438
2014 11 to 20 years in current department or agency 22 297
2014 More than 20 years in current department or agency 18 211

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 180
2017 3 to 10 years in current department or agency 16 387
2017 11 to 20 years in current department or agency 13 282
2017 More than 20 years in current department or agency 12 146
2014 Less than 3 years in current department or agency 10 109
2014 3 to 10 years in current department or agency 13 438
2014 11 to 20 years in current department or agency 12 297
2014 More than 20 years in current department or agency 13 211

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 180
2017 3 to 10 years in current department or agency 4 387
2017 11 to 20 years in current department or agency 10 282
2017 More than 20 years in current department or agency 5 146
2014 3 to 10 years in current department or agency 5 438
2014 11 to 20 years in current department or agency 7 297
2014 More than 20 years in current department or agency 11 211

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 180
2017 3 to 10 years in current department or agency 12 387
2017 11 to 20 years in current department or agency 12 282
2017 More than 20 years in current department or agency 16 146
2014 Less than 3 years in current department or agency 20 109
2014 3 to 10 years in current department or agency 20 438
2014 11 to 20 years in current department or agency 21 297
2014 More than 20 years in current department or agency 21 211

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 180
2017 3 to 10 years in current department or agency 11 387
2017 11 to 20 years in current department or agency 10 282
2017 More than 20 years in current department or agency 15 146
2014 Less than 3 years in current department or agency 13 109
2014 3 to 10 years in current department or agency 14 438
2014 11 to 20 years in current department or agency 11 297
2014 More than 20 years in current department or agency 11 211

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 180
2017 3 to 10 years in current department or agency 28 387
2017 11 to 20 years in current department or agency 26 282
2017 More than 20 years in current department or agency 31 146
2014 Less than 3 years in current department or agency 34 109
2014 3 to 10 years in current department or agency 21 438
2014 11 to 20 years in current department or agency 26 297
2014 More than 20 years in current department or agency 27 211

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 168
2017 3 to 10 years in current department or agency 12 365
2017 11 to 20 years in current department or agency 8 262
2017 More than 20 years in current department or agency 15 134
2014 Less than 3 years in current department or agency 9 105
2014 3 to 10 years in current department or agency 14 409
2014 11 to 20 years in current department or agency 13 275
2014 More than 20 years in current department or agency 15 189

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 20 168
2017 3 to 10 years in current department or agency 17 365
2017 11 to 20 years in current department or agency 25 262
2017 More than 20 years in current department or agency 11 134
2014 Less than 3 years in current department or agency 31 105
2014 3 to 10 years in current department or agency 19 409
2014 11 to 20 years in current department or agency 18 275
2014 More than 20 years in current department or agency 11 189

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 168
2017 3 to 10 years in current department or agency 11 365
2017 11 to 20 years in current department or agency 7 262
2017 More than 20 years in current department or agency 9 134
2014 Less than 3 years in current department or agency 12 105
2014 3 to 10 years in current department or agency 12 409
2014 11 to 20 years in current department or agency 9 275
2014 More than 20 years in current department or agency 10 189

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 168
2017 3 to 10 years in current department or agency 12 365
2017 11 to 20 years in current department or agency 8 262
2017 More than 20 years in current department or agency 13 134
2014 Less than 3 years in current department or agency 5 105
2014 3 to 10 years in current department or agency 9 409
2014 11 to 20 years in current department or agency 8 275
2014 More than 20 years in current department or agency 14 189

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 168
2017 3 to 10 years in current department or agency 11 365
2017 11 to 20 years in current department or agency 14 262
2017 More than 20 years in current department or agency 11 134
2014 Less than 3 years in current department or agency 6 105
2014 3 to 10 years in current department or agency 14 409
2014 11 to 20 years in current department or agency 11 275
2014 More than 20 years in current department or agency 5 189

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 168
2017 3 to 10 years in current department or agency 14 365
2017 11 to 20 years in current department or agency 12 262
2017 More than 20 years in current department or agency 10 134
2014 Less than 3 years in current department or agency 9 105
2014 3 to 10 years in current department or agency 12 409
2014 11 to 20 years in current department or agency 13 275
2014 More than 20 years in current department or agency 13 189

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 168
2017 3 to 10 years in current department or agency 8 365
2017 11 to 20 years in current department or agency 12 262
2017 More than 20 years in current department or agency 6 134
2014 Less than 3 years in current department or agency 28 105
2014 3 to 10 years in current department or agency 11 409
2014 11 to 20 years in current department or agency 7 275
2014 More than 20 years in current department or agency 3 189

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 168
2017 3 to 10 years in current department or agency 16 365
2017 11 to 20 years in current department or agency 8 262
2017 More than 20 years in current department or agency 3 134
2014 Less than 3 years in current department or agency 14 105
2014 3 to 10 years in current department or agency 11 409
2014 11 to 20 years in current department or agency 10 275
2014 More than 20 years in current department or agency 6 189

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 168
2017 3 to 10 years in current department or agency 9 365
2017 11 to 20 years in current department or agency 9 262
2017 More than 20 years in current department or agency 2 134
2014 Less than 3 years in current department or agency 13 105
2014 3 to 10 years in current department or agency 9 409
2014 11 to 20 years in current department or agency 12 275
2014 More than 20 years in current department or agency 8 189

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 168
2017 3 to 10 years in current department or agency 25 365
2017 11 to 20 years in current department or agency 28 262
2017 More than 20 years in current department or agency 18 134
2014 Less than 3 years in current department or agency 28 105
2014 3 to 10 years in current department or agency 26 409
2014 11 to 20 years in current department or agency 25 275
2014 More than 20 years in current department or agency 19 189

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 168
2017 3 to 10 years in current department or agency 12 365
2017 11 to 20 years in current department or agency 9 262
2017 More than 20 years in current department or agency 5 134
2014 Less than 3 years in current department or agency 6 105
2014 3 to 10 years in current department or agency 8 409
2014 11 to 20 years in current department or agency 4 275
2014 More than 20 years in current department or agency 5 189

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 46 168
2017 3 to 10 years in current department or agency 48 365
2017 11 to 20 years in current department or agency 41 262
2017 More than 20 years in current department or agency 39 134
2014 Less than 3 years in current department or agency 44 105
2014 3 to 10 years in current department or agency 50 409
2014 11 to 20 years in current department or agency 43 275
2014 More than 20 years in current department or agency 32 189

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 168
2017 3 to 10 years in current department or agency 60 365
2017 11 to 20 years in current department or agency 49 262
2017 More than 20 years in current department or agency 66 134
2014 Less than 3 years in current department or agency 51 105
2014 3 to 10 years in current department or agency 57 409
2014 11 to 20 years in current department or agency 58 275
2014 More than 20 years in current department or agency 53 189

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 168
2017 More than 20 years in current department or agency 0 134

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 168
2017 3 to 10 years in current department or agency 9 365
2017 11 to 20 years in current department or agency 10 262
2017 More than 20 years in current department or agency 19 134
2014 Less than 3 years in current department or agency 10 105
2014 3 to 10 years in current department or agency 11 409
2014 11 to 20 years in current department or agency 13 275
2014 More than 20 years in current department or agency 15 189

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 72 28 182
2017 3 to 10 years in current department or agency 99 1 387
2017 11 to 20 years in current department or agency 94 6 282
2017 More than 20 years in current department or agency 99 1 146

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 16 17 3 3 29 10 61 11 1435
2017 3 to 10 years in current department or agency 13 19 24 10 10 18 5 43 26 1875
2017 11 to 20 years in current department or agency 14 22 22 12 12 15 4 45 29 1444
2017 More than 20 years in current department or agency 17 24 22 11 10 14 3 49 25 864
2014 Less than 3 years in current department or agency 18 20 17 6 4 27 8 59 16 691
2014 3 to 10 years in current department or agency 13 20 21 9 9 22 5 46 25 2205
2014 11 to 20 years in current department or agency 14 23 21 11 9 17 4 47 26 1560
2014 More than 20 years in current department or agency 14 31 21 10 8 13 3 54 21 1192

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 30 13 4 2 12 2 79 7 1434
2017 3 to 10 years in current department or agency 22 30 23 9 7 7 1 57 18 1873
2017 11 to 20 years in current department or agency 21 31 21 12 6 6 2 57 20 1438
2017 More than 20 years in current department or agency 26 35 18 8 7 5 0 65 16 864
2014 Less than 3 years in current department or agency 31 27 18 7 3 13 2 68 11 692
2014 3 to 10 years in current department or agency 22 30 22 9 7 10 1 58 18 2206
2014 11 to 20 years in current department or agency 22 36 19 9 7 6 1 63 17 1559
2014 More than 20 years in current department or agency 25 36 21 8 5 4 1 65 14 1193
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 44 13 10 6 4 5 69 17 1435
2017 3 to 10 years in current department or agency 27 50 9 8 1 2 2 81 10 1875
2017 11 to 20 years in current department or agency 28 55 9 4 2 0 2 85 5 1446
2017 More than 20 years in current department or agency 39 51 5 2 0 0 3 92 3 865
2014 Less than 3 years in current department or agency 18 39 10 10 6 5 10 68 20 691
2014 3 to 10 years in current department or agency 22 52 11 8 3 1 3 77 11 2206
2014 11 to 20 years in current department or agency 28 56 9 4 1 0 2 86 5 1562
2014 More than 20 years in current department or agency 38 50 5 3 1 0 3 91 4 1192

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 13 18 17 6 9 29 8 49 24 1430
2017 3 to 10 years in current department or agency 8 20 23 15 12 18 4 37 34 1872
2017 11 to 20 years in current department or agency 8 29 25 12 11 12 2 44 27 1444
2017 More than 20 years in current department or agency 14 30 21 14 11 8 2 49 27 864
2014 Less than 3 years in current department or agency 9 19 20 7 7 26 13 45 23 691
2014 3 to 10 years in current department or agency 7 22 27 11 9 19 4 38 26 2203
2014 11 to 20 years in current department or agency 9 26 27 13 9 13 3 42 27 1562
2014 More than 20 years in current department or agency 9 32 23 14 9 9 3 47 27 1189

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 27 8 4 1 12 6 84 6 1434
2017 3 to 10 years in current department or agency 39 33 12 5 3 6 2 79 8 1876
2017 11 to 20 years in current department or agency 39 36 10 6 4 4 2 80 10 1447
2017 More than 20 years in current department or agency 36 37 12 6 2 5 2 79 8 863
2014 Less than 3 years in current department or agency 34 27 11 4 2 12 10 78 7 689
2014 3 to 10 years in current department or agency 35 34 14 5 2 7 3 77 8 2206
2014 11 to 20 years in current department or agency 37 38 12 4 3 3 2 79 8 1561
2014 More than 20 years in current department or agency 35 39 12 5 2 3 3 79 7 1191

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 28 11 5 1 15 5 80 7 1432
2017 3 to 10 years in current department or agency 28 32 14 8 6 8 2 68 16 1872
2017 11 to 20 years in current department or agency 24 36 16 10 6 6 2 65 17 1444
2017 More than 20 years in current department or agency 24 37 16 7 8 5 2 66 16 863
2014 Less than 3 years in current department or agency 24 29 13 5 2 17 10 72 10 689
2014 3 to 10 years in current department or agency 24 33 18 7 5 11 3 65 13 2206
2014 11 to 20 years in current department or agency 24 34 18 7 7 7 2 64 16 1560
2014 More than 20 years in current department or agency 22 36 16 10 7 5 4 64 18 1189
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 5 95 1434
2017 3 to 10 years in current department or agency 9 91 1874
2017 11 to 20 years in current department or agency 10 90 1439
2017 More than 20 years in current department or agency 4 96 863
2014 Less than 3 years in current department or agency 5 95 689
2014 3 to 10 years in current department or agency 9 91 2202
2014 11 to 20 years in current department or agency 8 92 1556
2014 More than 20 years in current department or agency 7 93 1187

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 60 56
2017 3 to 10 years in current department or agency 48 164
2017 11 to 20 years in current department or agency 37 118
2017 More than 20 years in current department or agency 34 37
2014 Less than 3 years in current department or agency 51 34
2014 3 to 10 years in current department or agency 29 174
2014 11 to 20 years in current department or agency 34 116
2014 More than 20 years in current department or agency 24 77

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 71 56
2017 3 to 10 years in current department or agency 67 164
2017 11 to 20 years in current department or agency 85 118
2017 More than 20 years in current department or agency 74 37
2014 Less than 3 years in current department or agency 68 34
2014 3 to 10 years in current department or agency 77 174
2014 11 to 20 years in current department or agency 88 116
2014 More than 20 years in current department or agency 90 77

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 164
2017 11 to 20 years in current department or agency 7 118
2014 Less than 3 years in current department or agency 0 34
2014 3 to 10 years in current department or agency 3 174
2014 11 to 20 years in current department or agency 7 116

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 56
2014 Less than 3 years in current department or agency 0 34
2014 3 to 10 years in current department or agency 0 174
2014 More than 20 years in current department or agency 0 77

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 56
2017 3 to 10 years in current department or agency 6 164
2017 11 to 20 years in current department or agency 3 118
2014 3 to 10 years in current department or agency 10 174
2014 11 to 20 years in current department or agency 8 116

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 56
2017 3 to 10 years in current department or agency 8 164
2017 11 to 20 years in current department or agency 11 118
2014 3 to 10 years in current department or agency 7 174
2014 11 to 20 years in current department or agency 5 116

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 4 164
2017 11 to 20 years in current department or agency 6 118
2017 More than 20 years in current department or agency 17 37
2014 3 to 10 years in current department or agency 7 174
2014 11 to 20 years in current department or agency 5 116

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 56
2017 3 to 10 years in current department or agency 11 163
2017 11 to 20 years in current department or agency 9 119
2014 Less than 3 years in current department or agency 32 33
2014 3 to 10 years in current department or agency 14 175
2014 11 to 20 years in current department or agency 17 116
2014 More than 20 years in current department or agency 8 76

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 56
2017 3 to 10 years in current department or agency 12 163
2017 11 to 20 years in current department or agency 5 119
2017 More than 20 years in current department or agency 14 37
2014 3 to 10 years in current department or agency 10 175
2014 11 to 20 years in current department or agency 15 116
2014 More than 20 years in current department or agency 6 76

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 56
2017 3 to 10 years in current department or agency 4 163
2017 11 to 20 years in current department or agency 3 119
2014 3 to 10 years in current department or agency 8 175
2014 11 to 20 years in current department or agency 10 116

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 10 163

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 56
2017 3 to 10 years in current department or agency 22 163
2017 11 to 20 years in current department or agency 24 119
2017 More than 20 years in current department or agency 39 37
2014 Less than 3 years in current department or agency 19 33
2014 3 to 10 years in current department or agency 22 175
2014 11 to 20 years in current department or agency 15 116
2014 More than 20 years in current department or agency 24 76

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 42 56
2017 3 to 10 years in current department or agency 48 163
2017 11 to 20 years in current department or agency 38 119
2017 More than 20 years in current department or agency 34 37
2014 Less than 3 years in current department or agency 41 33
2014 3 to 10 years in current department or agency 44 175
2014 11 to 20 years in current department or agency 30 116
2014 More than 20 years in current department or agency 23 76

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 10 163

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 119
2017 More than 20 years in current department or agency 0 37

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 56
2017 3 to 10 years in current department or agency 6 163
2017 11 to 20 years in current department or agency 12 119
2017 More than 20 years in current department or agency 15 37
2014 Less than 3 years in current department or agency 0 33
2014 3 to 10 years in current department or agency 7 175
2014 11 to 20 years in current department or agency 5 116

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 56
2017 3 to 10 years in current department or agency 14 163
2017 11 to 20 years in current department or agency 18 119
2017 More than 20 years in current department or agency 16 37
2014 3 to 10 years in current department or agency 13 175
2014 11 to 20 years in current department or agency 15 116
2014 More than 20 years in current department or agency 10 76

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 56
2017 11 to 20 years in current department or agency 0 119
2017 More than 20 years in current department or agency 0 37

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 56
2017 3 to 10 years in current department or agency 11 163
2017 11 to 20 years in current department or agency 29 119
2017 More than 20 years in current department or agency 16 37
2014 3 to 10 years in current department or agency 8 175
2014 11 to 20 years in current department or agency 15 116
2014 More than 20 years in current department or agency 18 76

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 56
2017 3 to 10 years in current department or agency 0 163
2017 More than 20 years in current department or agency 0 37

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 56
2017 3 to 10 years in current department or agency 17 163
2017 11 to 20 years in current department or agency 22 119
2017 More than 20 years in current department or agency 12 37
2014 Less than 3 years in current department or agency 19 33
2014 3 to 10 years in current department or agency 27 175
2014 11 to 20 years in current department or agency 34 116
2014 More than 20 years in current department or agency 47 76

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 57
2017 3 to 10 years in current department or agency 32 164
2017 11 to 20 years in current department or agency 56 118
2017 More than 20 years in current department or agency 33 37
2014 Less than 3 years in current department or agency 16 33
2014 3 to 10 years in current department or agency 35 175
2014 11 to 20 years in current department or agency 31 115
2014 More than 20 years in current department or agency 30 77

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 57
2017 3 to 10 years in current department or agency 14 164
2017 11 to 20 years in current department or agency 19 118
2017 More than 20 years in current department or agency 16 37
2014 3 to 10 years in current department or agency 18 175
2014 11 to 20 years in current department or agency 15 115
2014 More than 20 years in current department or agency 18 77

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 4 164
2017 11 to 20 years in current department or agency 8 118
2014 3 to 10 years in current department or agency 7 175
2014 11 to 20 years in current department or agency 6 115

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 57
2017 3 to 10 years in current department or agency 14 164
2017 11 to 20 years in current department or agency 20 118
2017 More than 20 years in current department or agency 27 37
2014 3 to 10 years in current department or agency 14 175
2014 11 to 20 years in current department or agency 16 115
2014 More than 20 years in current department or agency 14 77

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 164
2017 11 to 20 years in current department or agency 7 118
2014 Less than 3 years in current department or agency 0 33
2014 3 to 10 years in current department or agency 7 175
2014 11 to 20 years in current department or agency 6 115
2014 More than 20 years in current department or agency 6 77

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 3 164
2017 11 to 20 years in current department or agency 6 118
2017 More than 20 years in current department or agency 12 37
2014 3 to 10 years in current department or agency 2 175
2014 11 to 20 years in current department or agency 10 115
2014 More than 20 years in current department or agency 16 77

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 57
2017 3 to 10 years in current department or agency 10 164
2017 11 to 20 years in current department or agency 4 118
2014 3 to 10 years in current department or agency 7 175
2014 11 to 20 years in current department or agency 7 115
2014 More than 20 years in current department or agency 8 77

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 15 164
2017 11 to 20 years in current department or agency 14 118
2017 More than 20 years in current department or agency 16 37
2014 3 to 10 years in current department or agency 8 175
2014 11 to 20 years in current department or agency 14 115

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 50 57
2017 3 to 10 years in current department or agency 46 164
2017 11 to 20 years in current department or agency 31 118
2017 More than 20 years in current department or agency 46 37
2014 Less than 3 years in current department or agency 61 33
2014 3 to 10 years in current department or agency 48 175
2014 11 to 20 years in current department or agency 45 115
2014 More than 20 years in current department or agency 49 77

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 157
2017 11 to 20 years in current department or agency 16 110
2014 3 to 10 years in current department or agency 9 168
2014 More than 20 years in current department or agency 0 67

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 55
2017 3 to 10 years in current department or agency 15 157
2017 11 to 20 years in current department or agency 6 110
2017 More than 20 years in current department or agency 15 32
2014 Less than 3 years in current department or agency 12 31
2014 3 to 10 years in current department or agency 17 168
2014 More than 20 years in current department or agency 8 67

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 55
2017 3 to 10 years in current department or agency 8 157
2017 11 to 20 years in current department or agency 12 110
2014 11 to 20 years in current department or agency 0 105

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 55
2017 3 to 10 years in current department or agency 5 157
2017 11 to 20 years in current department or agency 5 110
2014 11 to 20 years in current department or agency 6 105
2014 More than 20 years in current department or agency 0 67

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 5 157
2017 11 to 20 years in current department or agency 4 110
2014 Less than 3 years in current department or agency 0 31
2014 3 to 10 years in current department or agency 5 168

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 55
2017 3 to 10 years in current department or agency 3 157
2017 11 to 20 years in current department or agency 16 110
2014 3 to 10 years in current department or agency 5 168
2014 11 to 20 years in current department or agency 4 105

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 55
2017 3 to 10 years in current department or agency 7 157
2017 11 to 20 years in current department or agency 7 110
2014 3 to 10 years in current department or agency 9 168
2014 11 to 20 years in current department or agency 6 105

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 55
2017 3 to 10 years in current department or agency 3 157
2017 11 to 20 years in current department or agency 17 110
2014 3 to 10 years in current department or agency 7 168
2014 11 to 20 years in current department or agency 11 105
2014 More than 20 years in current department or agency 10 67

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 55
2017 3 to 10 years in current department or agency 16 157
2017 11 to 20 years in current department or agency 27 110
2017 More than 20 years in current department or agency 23 32
2014 Less than 3 years in current department or agency 24 31
2014 3 to 10 years in current department or agency 28 168
2014 11 to 20 years in current department or agency 26 105
2014 More than 20 years in current department or agency 16 67

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 16 157
2017 11 to 20 years in current department or agency 11 110
2014 3 to 10 years in current department or agency 9 168
2014 11 to 20 years in current department or agency 14 105

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 49 55
2017 3 to 10 years in current department or agency 40 157
2017 11 to 20 years in current department or agency 55 110
2017 More than 20 years in current department or agency 54 32
2014 Less than 3 years in current department or agency 60 31
2014 3 to 10 years in current department or agency 38 168
2014 11 to 20 years in current department or agency 57 105
2014 More than 20 years in current department or agency 45 67

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 49 55
2017 3 to 10 years in current department or agency 68 157
2017 11 to 20 years in current department or agency 41 110
2017 More than 20 years in current department or agency 55 32
2014 Less than 3 years in current department or agency 44 31
2014 3 to 10 years in current department or agency 62 168
2014 11 to 20 years in current department or agency 65 105
2014 More than 20 years in current department or agency 66 67

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 32

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 10 157
2017 11 to 20 years in current department or agency 8 110
2014 3 to 10 years in current department or agency 14 168
2014 11 to 20 years in current department or agency 15 105
2014 More than 20 years in current department or agency 17 67

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 70 30 57
2017 3 to 10 years in current department or agency 99 1 163
2017 11 to 20 years in current department or agency 100 0 119
2017 More than 20 years in current department or agency 97 3 37

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 15 12 2 2 35 9 72 7 1436
2017 3 to 10 years in current department or agency 16 18 24 5 5 26 6 51 14 1872
2017 11 to 20 years in current department or agency 14 23 26 5 4 23 4 51 13 1445
2017 More than 20 years in current department or agency 18 24 27 3 4 20 3 55 10 863
2014 Less than 3 years in current department or agency 17 19 20 2 1 33 9 62 4 688
2014 3 to 10 years in current department or agency 14 19 22 5 3 32 5 52 13 2207
2014 11 to 20 years in current department or agency 14 23 24 5 5 25 4 52 14 1556
2014 More than 20 years in current department or agency 15 25 28 4 3 20 3 53 10 1191

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 28 8 4 1 15 2 83 7 1434
2017 3 to 10 years in current department or agency 27 31 20 5 4 11 1 66 11 1867
2017 11 to 20 years in current department or agency 24 33 22 6 3 10 2 64 11 1442
2017 More than 20 years in current department or agency 28 37 19 2 6 8 1 71 8 859
2014 Less than 3 years in current department or agency 32 27 15 3 2 18 3 75 6 689
2014 3 to 10 years in current department or agency 23 30 21 7 3 15 1 64 11 2205
2014 11 to 20 years in current department or agency 24 35 21 6 4 10 1 66 11 1556
2014 More than 20 years in current department or agency 27 33 22 5 3 10 0 67 9 1189
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 19 25 18 23 0 1 33 42 1430
2017 3 to 10 years in current department or agency 11 19 19 17 33 0 1 30 51 1875
2017 11 to 20 years in current department or agency 12 20 21 17 29 0 1 32 47 1441
2017 More than 20 years in current department or agency 11 19 18 18 33 0 1 30 51 862

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 31 23 8 5 0 1 64 14 1435
2017 3 to 10 years in current department or agency 17 31 27 16 9 0 0 48 25 1876
2017 11 to 20 years in current department or agency 13 25 32 18 12 0 0 38 30 1442
2017 More than 20 years in current department or agency 14 25 31 20 10 0 0 39 30 860

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 30 14 6 3 1 3 75 10 1433
2017 3 to 10 years in current department or agency 29 32 20 11 6 0 2 63 17 1873
2017 11 to 20 years in current department or agency 18 34 27 13 6 0 3 53 20 1441
2017 More than 20 years in current department or agency 20 30 25 15 6 2 2 52 22 856

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 24 21 9 6 1 3 62 16 1434
2017 3 to 10 years in current department or agency 18 24 23 18 15 0 2 43 33 1874
2017 11 to 20 years in current department or agency 14 23 28 18 16 0 1 37 34 1444
2017 More than 20 years in current department or agency 18 19 24 19 17 0 2 38 37 859

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 23 12 5 3 2 5 79 8 1431
2017 3 to 10 years in current department or agency 38 30 16 7 5 0 4 71 12 1873
2017 11 to 20 years in current department or agency 34 31 16 9 5 0 5 69 14 1439
2017 More than 20 years in current department or agency 36 24 18 11 6 0 4 64 18 858

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 31 19 9 7 0 1 65 16 1428
2017 3 to 10 years in current department or agency 20 29 25 14 11 0 0 50 25 1867
2017 11 to 20 years in current department or agency 17 28 28 17 10 0 0 45 27 1435
2017 More than 20 years in current department or agency 23 30 27 10 9 0 1 54 20 856

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 29 17 6 4 2 1 72 10 1424
2017 3 to 10 years in current department or agency 24 34 23 12 6 0 1 59 18 1865
2017 11 to 20 years in current department or agency 21 35 24 12 7 0 0 57 19 1433
2017 More than 20 years in current department or agency 25 35 22 11 6 0 1 60 18 854

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 33 18 7 4 2 2 71 10 1424
2017 3 to 10 years in current department or agency 21 35 23 13 6 1 1 57 20 1863
2017 11 to 20 years in current department or agency 16 35 26 16 6 1 0 51 22 1437
2017 More than 20 years in current department or agency 17 30 27 17 6 1 2 49 23 857

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 31 17 7 5 1 2 70 13 1426
2017 3 to 10 years in current department or agency 29 33 19 12 5 0 1 63 17 1864
2017 11 to 20 years in current department or agency 24 33 23 14 6 1 1 57 20 1435
2017 More than 20 years in current department or agency 27 31 22 13 5 0 2 59 18 856

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 31 15 7 2 1 1 74 10 1425
2017 3 to 10 years in current department or agency 31 34 21 8 5 1 1 66 13 1860
2017 11 to 20 years in current department or agency 27 33 24 10 5 0 1 61 15 1431
2017 More than 20 years in current department or agency 26 27 25 14 6 0 3 54 20 855

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 23 9 4 2 0 2 85 6 1431
2017 3 to 10 years in current department or agency 48 26 14 6 5 0 1 74 11 1875
2017 11 to 20 years in current department or agency 46 26 15 6 5 0 1 73 11 1447
2017 More than 20 years in current department or agency 46 27 18 5 3 0 1 74 8 860

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 81 9 3 2 1 1 2 93 3 1433
2017 3 to 10 years in current department or agency 69 14 8 4 3 0 1 85 7 1872
2017 11 to 20 years in current department or agency 62 19 8 6 3 1 2 83 9 1444
2017 More than 20 years in current department or agency 70 14 6 3 3 1 1 87 7 860

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 24 7 2 2 1 2 89 4 1433
2017 3 to 10 years in current department or agency 45 33 14 5 3 0 1 79 8 1874
2017 11 to 20 years in current department or agency 46 33 14 4 2 0 1 80 6 1443
2017 More than 20 years in current department or agency 48 32 12 4 2 1 1 81 7 862

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 19 6 3 3 1 2 87 7 1430
2017 3 to 10 years in current department or agency 53 23 12 7 4 0 1 77 11 1874
2017 11 to 20 years in current department or agency 50 24 14 7 4 0 1 74 12 1444
2017 More than 20 years in current department or agency 55 24 12 5 3 0 1 80 9 862

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 9 2 1 0 1 22 96 1 1429
2017 3 to 10 years in current department or agency 53 16 7 2 1 0 21 88 4 1873
2017 11 to 20 years in current department or agency 48 22 9 3 1 0 17 84 5 1441
2017 More than 20 years in current department or agency 45 22 14 2 2 0 16 79 5 861

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 75 13 5 1 1 1 4 93 2 1425
2017 3 to 10 years in current department or agency 61 23 7 2 1 0 6 89 3 1863
2017 11 to 20 years in current department or agency 56 28 8 2 1 0 4 88 3 1432
2017 More than 20 years in current department or agency 56 26 8 2 1 0 7 88 3 851

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 16 13 11 8 0 2 68 19 1430
2017 3 to 10 years in current department or agency 63 18 8 3 4 0 3 84 7 1877
2017 11 to 20 years in current department or agency 62 23 6 3 3 0 3 88 6 1444
2017 More than 20 years in current department or agency 73 13 4 4 1 0 4 91 5 860

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 27 11 2 1 1 2 85 4 1429
2017 3 to 10 years in current department or agency 46 32 15 3 2 0 1 79 5 1872
2017 11 to 20 years in current department or agency 43 33 17 4 2 0 1 77 6 1444
2017 More than 20 years in current department or agency 45 35 11 5 2 0 2 81 7 860

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 39 30 9 3 0 0 58 12 1436
2017 3 to 10 years in current department or agency 11 27 38 17 6 0 0 38 23 1877
2017 11 to 20 years in current department or agency 8 26 41 16 8 0 0 34 25 1447
2017 More than 20 years in current department or agency 11 24 41 13 11 0 0 35 24 864

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 4 10 36 29 20 0 1 49 15 1433
2017 3 to 10 years in current department or agency 6 20 42 21 10 0 0 31 27 1868
2017 11 to 20 years in current department or agency 10 22 41 18 9 0 0 27 32 1438
2017 More than 20 years in current department or agency 8 19 46 18 7 0 1 26 28 862

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 42 15 10 4 6 0 69 15 1436
2017 3 to 10 years in current department or agency 21 39 18 12 7 3 0 62 20 1875
2017 11 to 20 years in current department or agency 18 40 22 11 6 2 0 60 18 1442
2017 More than 20 years in current department or agency 23 39 18 9 7 3 0 64 17 862

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 42 14 6 7 2 0 72 13 1434
2017 3 to 10 years in current department or agency 15 36 20 17 10 2 0 52 27 1871
2017 11 to 20 years in current department or agency 12 37 19 19 13 1 0 49 32 1444
2017 More than 20 years in current department or agency 16 39 19 14 12 1 0 55 26 862
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 10 90 1431
2017 3 to 10 years in current department or agency 14 86 1876
2017 11 to 20 years in current department or agency 16 84 1444
2017 More than 20 years in current department or agency 9 91 864
2014 Less than 3 years in current department or agency 10 90 685
2014 3 to 10 years in current department or agency 14 86 2193
2014 11 to 20 years in current department or agency 14 86 1554
2014 More than 20 years in current department or agency 9 91 1193

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 81 19 160
2017 3 to 10 years in current department or agency 76 24 277
2017 11 to 20 years in current department or agency 67 33 205
2017 More than 20 years in current department or agency 70 30 90
2014 Less than 3 years in current department or agency 77 23 78
2014 3 to 10 years in current department or agency 73 27 313
2014 11 to 20 years in current department or agency 69 31 209
2014 More than 20 years in current department or agency 69 31 109

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 30 5 4 3 1 1 88 7 129
2017 3 to 10 years in current department or agency 53 33 6 5 2 0 1 87 7 229
2017 11 to 20 years in current department or agency 43 47 3 2 5 0 0 90 6 157
2017 More than 20 years in current department or agency 52 23 7 7 9 0 1 76 17 66
2014 Less than 3 years in current department or agency 63 23 6 5 4 0 0 86 8 61
2014 3 to 10 years in current department or agency 56 26 4 7 6 0 1 83 12 239
2014 11 to 20 years in current department or agency 49 38 5 7 1 0 1 87 8 151
2014 More than 20 years in current department or agency 54 28 6 9 4 0 0 82 12 71
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 19 24 19 18 3 1 16 84 1433
2017 3 to 10 years in current department or agency 13 23 23 17 21 2 1 14 86 1876
2017 11 to 20 years in current department or agency 19 23 23 17 16 2 0 19 81 1445
2017 More than 20 years in current department or agency 19 23 21 13 21 3 0 20 80 865

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 35 1129
2017 3 to 10 years in current department or agency 35 1511
2017 11 to 20 years in current department or agency 25 1065
2017 More than 20 years in current department or agency 24 617

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 44 1129
2017 3 to 10 years in current department or agency 48 1511
2017 11 to 20 years in current department or agency 35 1065
2017 More than 20 years in current department or agency 35 617

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 1129
2017 3 to 10 years in current department or agency 19 1511
2017 11 to 20 years in current department or agency 18 1065
2017 More than 20 years in current department or agency 11 617

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 47 1129
2017 3 to 10 years in current department or agency 72 1511
2017 11 to 20 years in current department or agency 75 1065
2017 More than 20 years in current department or agency 73 617

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 1129
2017 3 to 10 years in current department or agency 7 1511
2017 11 to 20 years in current department or agency 5 1065
2017 More than 20 years in current department or agency 2 617

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 1129
2017 3 to 10 years in current department or agency 30 1511
2017 11 to 20 years in current department or agency 36 1065
2017 More than 20 years in current department or agency 34 617

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in current department or agency 3 44 22 11 4 16 1105
2017 3 to 10 years in current department or agency 3 32 18 14 7 25 1486
2017 11 to 20 years in current department or agency 4 32 17 14 7 26 1043
2017 More than 20 years in current department or agency 4 34 16 13 4 29 603

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 13 31 14 17 19 1 5 47 38 1135
2017 3 to 10 years in current department or agency 11 18 12 23 29 1 5 31 56 1514
2017 11 to 20 years in current department or agency 8 21 19 19 26 2 5 32 48 1070
2017 More than 20 years in current department or agency 9 15 19 26 21 4 7 27 53 621

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 3 13 12 17 46 3 6 18 69 1136
2017 3 to 10 years in current department or agency 3 7 9 23 51 1 5 11 79 1513
2017 11 to 20 years in current department or agency 4 9 11 16 51 3 6 15 73 1072
2017 More than 20 years in current department or agency 2 10 16 19 44 2 6 13 69 620
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