2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 30 0 6 0 0 0 94 6 17
2017 GS-05 79 10 0 10 0 0 0 90 10 10
2014 GS 45 41 0 14 0 0 0 86 14 27
2014 GS-05 42 33 0 25 0 0 0 75 25 12
2011 GS 38 42 13 8 0 0 0 79 8 24
2011 GS-05 50 20 30 0 0 0 0 70 0 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 91 9 0 0 0 0 0 100 0 17
2017 GS-05 84 16 0 0 0 0 0 100 0 10
2014 GS 64 29 4 0 0 0 4 96 0 27
2014 GS-05 58 25 8 0 0 0 8 91 0 12
2011 GS 83 13 0 0 4 0 0 96 4 24
2011 GS-05 80 20 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 88 12 0 0 0 0 0 100 0 17
2017 GS-05 100 0 0 0 0 0 0 100 0 10
2014 GS 82 11 4 3 0 0 0 93 3 27
2014 GS-05 75 17 8 0 0 0 0 92 0 12
2011 GS 78 4 13 0 4 0 0 83 4 23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 54 30 3 6 6 0 0 85 12 17
2017 GS-05 52 31 6 10 0 0 0 84 10 10
2014 GS 60 18 4 11 7 0 0 78 19 27
2014 GS-05 58 0 8 17 17 0 0 58 33 12
2011 GS 71 21 0 4 4 0 0 92 8 24
2011 GS-05 80 20 0 0 0 0 0 100 0 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 67 27 0 0 6 0 0 94 6 17
2017 GS-05 63 27 0 0 10 0 0 90 10 10
2014 GS 60 22 3 7 7 0 0 82 15 27
2014 GS-05 58 17 0 8 17 0 0 75 25 12
2011 GS 42 33 8 8 8 0 0 75 17 24
2011 GS-05 50 40 10 0 0 0 0 90 0 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 24 12 6 0 0 0 82 6 17
2017 GS-05 48 31 10 10 0 0 0 79 10 10
2014 GS 56 22 15 7 0 0 0 78 7 27
2014 GS-05 42 25 25 8 0 0 0 67 8 12
2011 GS 58 21 8 8 4 0 0 79 13 24
2011 GS-05 50 40 10 0 0 0 0 90 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 61 21 12 6 0 0 0 82 6 17
2017 GS-05 42 37 10 10 0 0 0 79 10 10
2014 GS 56 22 7 15 0 0 0 78 15 27
2014 GS-05 50 17 8 25 0 0 0 67 25 12
2011 GS 67 21 13 0 0 0 0 88 0 24
2011 GS-05 70 20 10 0 0 0 0 90 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 73 15 6 6 0 0 0 88 6 17
2017 GS-05 73 16 10 0 0 0 0 90 0 10
2014 GS 64 15 10 11 0 0 0 78 11 27
2014 GS-05 58 8 17 17 0 0 0 67 17 12

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 24 6 0 6 0 0 88 6 17
2017 GS-05 48 31 10 0 10 0 0 79 10 10
2014 GS 49 34 7 4 7 0 0 82 11 27
2014 GS-05 42 33 0 8 17 0 0 75 25 12
2011 GS 52 26 13 9 0 0 0 78 9 23
2011 GS-05 60 30 10 0 0 0 0 90 0 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 61 15 12 6 6 0 0 76 12 17
2017 GS-05 63 27 0 0 10 0 0 90 10 10
2014 GS 49 22 11 4 7 0 7 77 11 27
2014 GS-05 50 25 17 0 8 0 0 75 8 12
2011 GS 52 26 0 13 0 0 9 86 14 23
2011 GS-05 70 10 0 20 0 0 0 80 20 10

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 36 6 0 0 0 0 94 0 17
2017 GS-05 48 52 0 0 0 0 0 100 0 10
2014 GS 49 36 4 11 0 0 0 85 11 27
2014 GS-05 42 42 0 17 0 0 0 83 17 12
2011 GS 65 17 13 4 0 0 0 83 4 23
2011 GS-05 60 30 10 0 0 0 0 90 0 10

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 54 27 0 6 12 0 0 82 18 17
2017 GS-05 52 27 0 10 10 0 0 79 21 10
2014 GS 41 26 10 15 7 0 0 67 22 27
2014 GS-05 42 33 0 17 8 0 0 75 25 12
2011 GS 48 30 4 4 13 0 0 78 17 23
2011 GS-05 70 30 0 0 0 0 0 100 0 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 67 15 6 6 6 0 0 82 12 17
2017 GS-05 52 16 10 10 10 0 0 69 21 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 79 21 0 0 0 0 0 100 0 17
2017 GS-05 73 27 0 0 0 0 0 100 0 10
2014 GS 52 29 15 4 0 0 0 81 4 27
2014 GS-05 50 17 25 8 0 0 0 67 8 12
2011 GS 57 17 13 13 0 0 0 74 13 23
2011 GS-05 60 30 10 0 0 0 0 90 0 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 24 0 6 6 0 0 88 12 17
2017 GS-05 58 21 0 10 10 0 0 79 21 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 82 12 6 0 0 0 0 94 0 17
2017 GS-05 79 21 0 0 0 0 0 100 0 10
2014 GS 71 22 7 0 0 0 0 93 0 27
2014 GS-05 67 17 17 0 0 0 0 83 0 12
2011 GS 67 21 8 4 0 0 0 88 4 24
2011 GS-05 60 40 0 0 0 0 0 100 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 29 19 0 6 0 0 74 6 16
2017 GS-05 42 37 10 0 10 0 0 79 10 10
2014 GS 26 49 7 7 11 0 0 75 19 27
2014 GS-05 25 42 8 8 17 0 0 67 25 12
2011 GS 38 29 25 8 0 0 0 67 8 24
2011 GS-05 50 20 10 20 0 0 0 70 20 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 24 6 6 6 0 0 82 12 17
2017 GS-05 58 21 0 10 10 0 0 79 21 10
2014 GS 37 37 0 11 14 0 0 75 25 27
2014 GS-05 42 33 0 8 17 0 0 75 25 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 67 27 0 0 6 0 0 94 6 17
2017 GS-05 63 27 0 0 10 0 0 90 10 10
2014 GS 49 30 14 4 4 0 0 78 7 27
2014 GS-05 50 25 8 8 8 0 0 75 17 12
2011 GS 50 33 13 0 0 4 0 87 0 24
2011 GS-05 50 40 10 0 0 0 0 90 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 76 24 0 0 0 0 0 100 0 17
2017 GS-05 69 31 0 0 0 0 0 100 0 10
2014 GS 64 18 15 4 0 0 0 81 4 27
2014 GS-05 58 17 17 8 0 0 0 75 8 12
2011 GS 65 26 4 4 0 0 0 91 4 23
2011 GS-05 60 40 0 0 0 0 0 100 0 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 52 0 0 0 0 0 100 0 17
2017 GS-05 31 69 0 0 0 0 0 100 0 10
2014 GS 56 36 4 0 0 0 4 96 0 27
2014 GS-05 58 33 0 0 0 0 8 100 0 12
2011 GS 58 33 4 0 4 0 0 92 4 24
2011 GS-05 50 50 0 0 0 0 0 100 0 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 0 24 18 46 12 0 0 58 24 17
2017 GS-05 0 21 31 37 10 0 0 48 21 10
2014 GS 4 18 41 26 7 4 0 35 22 27
2014 GS-05 0 17 42 25 8 8 0 36 18 12
2011 GS 8 17 29 13 21 0 13 38 29 24
2011 GS-05 10 20 30 10 10 0 20 25 38 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 6 12 6 36 39 0 0 76 18 17
2017 GS-05 0 10 10 42 37 0 0 79 10 10
2014 GS 7 11 26 15 34 4 4 53 19 27
2014 GS-05 0 8 50 17 17 8 0 36 9 12
2011 GS 8 13 38 8 21 0 13 33 24 24
2011 GS-05 10 20 40 0 10 0 20 13 38 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 0 18 36 12 33 0 0 46 18 17
2017 GS-05 0 10 52 10 27 0 0 37 10 10
2014 GS 22 15 37 15 7 4 0 23 38 27
2014 GS-05 17 17 42 17 0 8 0 18 36 12
2011 GS 17 17 25 13 21 0 8 36 36 24
2011 GS-05 30 20 0 20 10 0 20 38 63 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 0 0 30 30 39 0 0 70 0 17
2017 GS-05 0 0 31 42 27 0 0 69 0 10
2014 GS 4 7 25 37 22 4 0 62 12 27
2014 GS-05 0 8 33 33 17 8 0 55 9 12
2011 GS 4 4 29 21 29 0 13 57 10 24
2011 GS-05 10 10 10 20 30 0 20 63 25 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 6 9 30 18 36 0 0 54 15 17
2017 GS-05 10 16 21 21 31 0 0 52 27 10
2014 GS 4 18 15 41 19 4 0 62 22 27
2014 GS-05 0 25 17 50 0 8 0 55 27 12
2011 GS 13 8 29 13 25 0 13 43 24 24
2011 GS-05 10 10 30 10 20 0 20 38 25 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 0 18 12 24 39 0 6 68 19 17
2017 GS-05 0 21 21 21 37 0 0 58 21 10
2014 GS 14 4 22 11 37 7 4 55 20 27
2014 GS-05 17 8 33 17 17 8 0 36 27 12
2011 GS 9 4 22 9 35 0 22 56 17 23
2011 GS-05 20 10 20 0 20 0 30 29 43 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 0 12 21 12 48 6 0 64 13 17
2017 GS-05 0 10 27 10 52 0 0 63 10 10
2014 GS 14 4 34 19 22 4 4 44 19 27
2014 GS-05 17 0 42 25 8 8 0 36 18 12
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 79 3 6 6 0 0 6 87 6 17
2017 GS-05 73 6 10 10 0 0 0 79 10 10
2014 GS 89 7 0 0 0 0 4 100 0 27
2014 GS-05 75 17 0 0 0 0 8 100 0 12
2011 GS 83 8 4 0 0 0 4 96 0 24
2011 GS-05 80 10 10 0 0 0 0 90 0 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 30 15 0 6 6 0 77 6 17
2017 GS-05 31 52 6 0 10 0 0 84 10 10
2014 GS 45 26 7 10 7 4 0 74 18 27
2014 GS-05 25 33 17 8 17 0 0 58 25 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 6 12 6 6 0 6 74 13 17
2017 GS-05 69 10 10 0 10 0 0 79 10 10
2014 GS 49 29 0 15 4 4 0 81 19 27
2014 GS-05 42 33 0 17 8 0 0 75 25 12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 24 6 18 0 0 6 74 19 17
2017 GS-05 37 31 10 21 0 0 0 69 21 10
2014 GS 30 41 11 10 0 4 4 77 11 27
2014 GS-05 17 67 8 8 0 0 0 83 8 12
2011 GS 33 29 25 4 8 0 0 63 13 24
2011 GS-05 40 40 20 0 0 0 0 80 0 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 15 6 6 12 12 0 72 21 17
2017 GS-05 42 27 0 10 21 0 0 69 31 10
2014 GS 30 25 7 22 4 7 4 62 29 27
2014 GS-05 33 25 0 33 8 0 0 58 42 12
2011 GS 25 25 17 4 13 17 0 60 20 24
2011 GS-05 40 30 10 10 0 10 0 78 11 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 18 9 12 18 12 0 55 34 17
2017 GS-05 21 21 6 21 31 0 0 42 52 10
2014 GS 26 41 11 7 0 11 4 79 8 27
2014 GS-05 17 42 17 8 0 17 0 70 10 12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 33 12 0 6 0 6 81 6 17
2017 GS-05 31 48 10 0 10 0 0 79 10 10
2014 GS 56 25 11 4 4 0 0 81 7 27
2014 GS-05 42 33 8 8 8 0 0 75 17 12
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 61 21 6 6 6 0 0 82 12 17
2017 GS-05 63 16 0 10 10 0 0 79 21 10
2014 GS 56 19 10 7 7 0 0 75 15 27
2014 GS-05 42 33 0 8 17 0 0 75 25 12
2011 GS 46 33 17 0 4 0 0 79 4 24
2011 GS-05 60 30 10 0 0 0 0 90 0 10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 70 24 0 0 6 0 0 94 6 17
2017 GS-05 58 31 0 0 10 0 0 90 10 10
2014 GS 56 22 10 0 7 4 0 82 8 27
2014 GS-05 50 25 0 0 17 8 0 82 18 12
2011 GS 38 38 13 8 4 0 0 75 13 24
2011 GS-05 50 40 10 0 0 0 0 90 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 30 0 0 6 0 0 94 6 17
2017 GS-05 58 31 0 0 10 0 0 90 10 10
2014 GS 45 36 0 7 7 4 0 84 16 27
2014 GS-05 33 33 0 17 17 0 0 67 33 12
2011 GS 38 46 8 8 0 0 0 83 8 24
2011 GS-05 40 50 10 0 0 0 0 90 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 90 3 0 0 0 0 6 100 0 16
2017 GS-05 84 6 0 0 0 0 10 100 0 10
2014 GS 86 7 4 0 0 0 4 96 0 27
2014 GS-05 75 8 8 0 0 0 8 91 0 12
2011 GS 83 13 0 0 0 0 4 100 0 24
2011 GS-05 90 10 0 0 0 0 0 100 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 39 6 18 6 6 6 18 60 16 17
2017 GS-05 37 10 21 10 10 0 10 53 23 10
2014 GS 41 22 7 4 10 0 15 75 17 27
2014 GS-05 25 17 17 8 17 0 17 50 30 12
2011 GS 42 25 8 4 13 0 8 73 18 24
2011 GS-05 40 30 0 10 20 0 0 70 30 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 70 6 18 0 6 0 0 76 6 17
2017 GS-05 69 10 10 0 10 0 0 79 10 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 70 18 6 0 6 0 0 88 6 17
2017 GS-05 69 21 0 0 10 0 0 90 10 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 24 6 0 6 0 0 88 6 17
2017 GS-05 58 21 10 0 10 0 0 79 10 10
2014 GS 67 15 4 0 10 4 0 85 11 27
2014 GS-05 58 17 0 0 17 8 0 82 18 12
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 33 0 12 0 12 0 86 14 17
2017 GS-05 42 37 0 21 0 0 0 79 21 10
2014 GS 34 22 15 7 0 22 0 71 10 27
2014 GS-05 25 25 25 17 0 8 0 55 18 12
2011 GS 25 25 25 0 8 17 0 60 10 24
2011 GS-05 40 30 30 0 0 0 0 70 0 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 24 0 12 6 0 0 82 18 17
2017 GS-05 48 31 0 10 10 0 0 79 21 10
2014 GS 30 30 15 19 0 7 0 64 20 27
2014 GS-05 25 25 25 25 0 0 0 50 25 12
2011 GS 26 26 17 17 9 4 0 55 27 23
2011 GS-05 40 30 20 10 0 0 0 70 10 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 39 0 13 6 0 0 81 19 16
2017 GS-05 58 21 0 10 10 0 0 79 21 10
2014 GS 30 22 15 15 7 11 0 59 24 27
2014 GS-05 25 17 33 8 8 8 0 45 18 12
2011 GS 25 29 17 4 17 8 0 59 23 24
2011 GS-05 30 40 10 10 10 0 0 70 20 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 36 0 6 6 6 0 87 13 17
2017 GS-05 48 31 0 0 10 10 0 88 12 10
2014 GS 30 30 22 4 10 4 0 62 15 27
2014 GS-05 17 25 33 0 17 8 0 45 18 12
2011 GS 17 21 29 0 17 17 0 45 20 24
2011 GS-05 20 30 30 0 10 10 0 56 11 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 39 0 6 12 0 0 82 18 17
2017 GS-05 52 27 0 10 10 0 0 79 21 10
2014 GS 30 7 19 22 7 11 4 44 34 27
2014 GS-05 25 8 25 25 8 8 0 36 36 12
2011 GS 21 25 21 4 21 8 0 50 27 24
2011 GS-05 30 30 30 0 10 0 0 60 10 10
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 27 6 12 6 6 0 74 19 17
2017 GS-05 52 16 10 10 10 0 0 69 21 10
2014 GS 26 34 19 10 7 4 0 62 18 27
2014 GS-05 25 25 25 0 17 8 0 55 18 12
2011 GS 33 21 17 21 0 8 0 59 23 24
2011 GS-05 40 30 20 10 0 0 0 70 10 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 30 0 12 6 6 0 81 19 17
2017 GS-05 37 42 0 10 10 0 0 79 21 10
2014 GS 56 29 7 0 4 4 0 88 4 27
2014 GS-05 50 17 17 0 8 8 0 73 9 12
2011 GS 50 29 13 0 0 8 0 86 0 24
2011 GS-05 60 30 10 0 0 0 0 90 0 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 52 18 12 0 6 6 6 79 7 17
2017 GS-05 37 31 10 0 10 0 10 77 12 10
2014 GS 49 15 14 7 7 7 0 69 16 27
2014 GS-05 33 17 17 17 8 8 0 55 27 12
2011 GS 38 25 13 8 8 8 0 68 18 24
2011 GS-05 50 10 10 10 20 0 0 60 30 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 21 12 6 6 12 6 70 15 17
2017 GS-05 31 16 21 10 10 0 10 53 23 10
2014 GS 19 34 15 7 10 7 7 62 21 27
2014 GS-05 8 17 33 8 17 8 8 30 30 12
2011 GS 33 13 38 0 13 4 0 48 13 24
2011 GS-05 50 10 40 0 0 0 0 60 0 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 52 18 6 6 6 12 0 79 14 17
2017 GS-05 48 21 10 10 10 0 0 69 21 10
2014 GS 34 19 19 7 10 11 0 59 20 27
2014 GS-05 25 8 25 17 8 17 0 40 30 12
2011 GS 25 38 13 4 4 13 4 75 10 24
2011 GS-05 40 30 30 0 0 0 0 70 0 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 54 15 12 0 0 6 12 85 0 17
2017 GS-05 52 27 10 0 0 0 10 88 0 10
2014 GS 64 10 4 0 0 7 15 95 0 27
2014 GS-05 58 17 8 0 0 8 8 90 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 79 6 9 0 0 0 6 90 0 17
2017 GS-05 73 10 6 0 0 0 10 94 0 10
2014 GS 75 14 4 0 0 4 4 96 0 27
2014 GS-05 75 17 8 0 0 0 0 92 0 12
2011 GS 79 8 4 0 0 4 4 95 0 24
2011 GS-05 80 10 10 0 0 0 0 90 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 24 9 0 12 6 0 77 13 17
2017 GS-05 52 21 6 0 21 0 0 73 21 10
2014 GS 45 19 7 7 7 15 0 75 17 27
2014 GS-05 33 33 8 0 8 17 0 80 10 12
2011 GS 33 21 13 21 8 4 0 57 30 24
2011 GS-05 40 40 10 10 0 0 0 80 10 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 33 6 12 12 0 6 68 26 17
2017 GS-05 31 37 0 10 21 0 0 69 31 10
2014 GS 26 34 4 14 15 7 0 65 31 27
2014 GS-05 25 33 8 17 8 8 0 64 27 12
2011 GS 38 21 8 8 25 0 0 58 33 24
2011 GS-05 60 30 0 0 10 0 0 90 10 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 21 0 12 12 6 0 74 26 17
2017 GS-05 52 16 0 10 21 0 0 69 31 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 30 6 9 6 0 0 79 15 17
2017 GS-05 52 21 0 16 10 0 0 73 27 10
2014 GS 49 22 7 7 0 15 0 82 9 27
2014 GS-05 33 25 17 8 0 17 0 70 10 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 42 30 9 12 0 6 0 77 13 17
2017 GS-05 42 31 6 21 0 0 0 73 21 10
2014 GS 41 33 7 7 4 7 0 80 12 27
2014 GS-05 33 33 8 17 0 8 0 73 18 12
2011 GS 29 25 29 8 4 4 0 57 13 24
2011 GS-05 40 30 30 0 0 0 0 70 0 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 70 6 18 6 0 0 0 76 6 17
2017 GS-05 69 10 10 10 0 0 0 79 10 10
2014 GS 60 22 11 0 4 4 0 84 4 27
2014 GS-05 42 33 8 0 8 8 0 82 9 12
2011 GS 46 38 8 4 4 0 0 83 8 24
2011 GS-05 60 40 0 0 0 0 0 100 0 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 61 15 6 12 0 0 6 81 13 17
2017 GS-05 52 27 0 21 0 0 0 79 21 10
2014 GS 41 48 4 7 0 0 0 89 7 27
2014 GS-05 33 42 8 17 0 0 0 75 17 12
2011 GS 46 29 17 0 4 0 4 78 4 24
2011 GS-05 50 50 0 0 0 0 0 100 0 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 61 15 6 12 6 0 0 76 18 17
2017 GS-05 52 27 0 21 0 0 0 79 21 10
2014 GS 37 49 4 7 0 4 0 89 7 27
2014 GS-05 33 50 8 8 0 0 0 83 8 12
2011 GS 38 33 17 8 0 4 0 74 9 24
2011 GS-05 40 60 0 0 0 0 0 100 0 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 12 6 12 0 6 6 79 14 17
2017 GS-05 48 21 10 21 0 0 0 69 21 10
2014 GS 45 30 7 4 7 7 0 81 11 27
2014 GS-05 42 33 8 8 0 8 0 82 9 12
2011 GS 54 13 21 0 13 0 0 67 13 24
2011 GS-05 50 20 20 0 10 0 0 70 10 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 GS 6 64 30 17
2017 GS-05 10 58 31 10
2014 GS 10 67 22 27
2014 GS-05 8 75 17 12
2011 GS 17 58 25 24
2011 GS-05 20 60 20 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 18 15 0 6 12 0 76 7 17
2017 GS-05 42 31 16 0 10 0 0 73 10 10
2014 GS 56 7 7 4 11 15 0 74 18 27
2014 GS-05 50 0 17 8 8 17 0 60 20 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 36 12 3 6 6 0 77 10 17
2017 GS-05 31 42 10 6 10 0 0 73 16 10
2014 GS 49 15 18 4 4 11 0 72 8 27
2014 GS-05 25 25 25 8 0 17 0 60 10 12
2011 GS 46 33 4 8 4 4 0 83 13 24
2011 GS-05 50 40 10 0 0 0 0 90 0 10
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 39 24 18 12 0 6 0 68 13 17
2017 GS-05 37 31 10 21 0 0 0 69 21 10
2014 GS 19 45 22 4 7 4 0 66 12 27
2014 GS-05 8 42 33 8 8 0 0 50 17 12
2011 GS 25 58 4 4 4 4 0 87 9 24
2011 GS-05 40 50 10 0 0 0 0 90 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 15 18 6 0 12 12 68 8 17
2017 GS-05 31 27 21 10 0 10 0 65 12 10
2014 GS 7 37 22 4 7 19 4 58 14 27
2014 GS-05 0 33 25 8 17 17 0 40 30 12
2011 GS 21 38 21 0 4 13 4 70 5 24
2011 GS-05 40 40 20 0 0 0 0 80 0 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 54 9 12 6 0 12 6 78 7 17
2017 GS-05 52 16 21 10 0 0 0 69 10 10
2014 GS 52 26 10 4 4 4 0 82 8 27
2014 GS-05 33 42 8 8 8 0 0 75 17 12
2011 GS 42 38 0 4 4 8 4 90 10 24
2011 GS-05 60 30 0 10 0 0 0 90 10 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 24 12 0 0 12 6 85 0 17
2017 GS-05 37 42 21 0 0 0 0 79 0 10
2014 GS 49 15 15 3 4 15 0 75 8 27
2014 GS-05 42 17 25 0 8 8 0 64 9 12
2011 GS 33 33 13 4 4 8 4 76 10 24
2011 GS-05 50 40 0 10 0 0 0 90 10 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 23 6 0 0 19 6 91 0 16
2014 GS 45 7 22 4 0 22 0 67 5 27
2014 GS-05 33 17 25 8 0 17 0 60 10 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 54 21 6 0 6 12 0 86 7 17
2017 GS-05 52 27 10 0 10 0 0 79 10 10
2014 GS 49 15 18 0 4 15 0 75 4 27
2014 GS-05 42 17 25 0 8 8 0 64 9 12
2011 GS 42 29 13 13 0 4 0 74 13 24
2011 GS-05 60 20 10 10 0 0 0 80 10 10
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 30 18 30 12 9 0 0 48 21 17
2017 GS-05 21 21 31 21 6 0 0 42 27 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 48 30 15 6 0 0 0 79 6 17
2017 GS-05 42 31 27 0 0 0 0 73 0 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 24 12 0 0 0 6 87 0 17
2017 GS-05 48 21 21 0 0 0 10 77 0 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 46 30 18 6 0 0 0 76 6 17
2017 GS-05 37 31 21 10 0 0 0 69 10 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 18 6 0 0 0 18 93 0 17
2017 GS-05 69 21 10 0 0 0 0 90 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 45 29 26 0 0 0 0 74 0 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 61 26 6 6 0 0 0 87 6 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 52 29 13 6 0 0 0 81 6 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 74 0 19 6 0 0 0 74 6 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 23 6 6 0 0 0 87 6 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 24 18 0 0 0 0 82 0 17
2017 GS-05 58 21 21 0 0 0 0 79 0 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 82 12 6 0 0 0 0 94 0 17
2017 GS-05 69 21 10 0 0 0 0 90 0 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 58 30 12 0 0 0 0 88 0 17
2017 GS-05 27 52 21 0 0 0 0 79 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 88 6 0 6 0 0 0 94 6 17
2017 GS-05 79 10 0 10 0 0 0 90 10 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 6 6 0 0 0 24 92 0 17
2017 GS-05 58 10 10 0 0 0 21 87 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 64 24 6 0 0 0 6 94 0 17
2017 GS-05 37 42 10 0 0 0 10 88 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 70 12 12 6 0 0 0 82 6 17
2017 GS-05 69 10 21 0 0 0 0 79 0 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 55 32 6 6 0 0 0 87 6 16
2017 GS-05 48 31 10 10 0 0 0 79 10 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 36 33 24 6 0 0 0 70 6 17
2017 GS-05 21 48 21 10 0 0 0 69 10 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 0 6 24 27 42 0 0 70 6 17
2017 GS-05 0 10 21 37 31 0 0 69 10 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 26 23 13 0 6 0 62 14 16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 24 54 6 15 0 0 0 79 15 17
2017 GS-05 21 42 10 27 0 0 0 63 27 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 12 24 42 0 9 12 0 14 86 17
2017 GS-05 0 31 42 0 16 10 0 0 100 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 16 13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 16 13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GS 12 13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 GS 64 13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 GS 4 13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 GS 32 13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 GS 0 61 17 0 9 13 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 32 20 24 8 16 0 0 52 24 13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GS 8 24 16 16 36 0 0 32 52 13
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