2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	40	42	6	8	4	0	0	82	13	120
2017	GL-05	28	56	0	11	6	0	0	83	17	18
2017	GL-08	77	23	0	0	0	0	0	100	0	13
2017	GL-10	43	43	3	7	3	0	0	87	10	30
2017	GL-11	26	41	13	13	8	0	0	67	21	39
2014	GL	28	42	9	15	6	0	1	70	21	132
2014	GL-05	14	48	14	17	7	0	0	62	24	13
2014	GL-10	54	27	12	4	4	0	0	81	8	26
2014	GL-11	22	47	7	16	7	0	0	69	24	55
2011	GL	32	47	4	11	6	1	0	79	17	171
2011	GL-05	25	58	0	17	0	0	0	83	17	12
2011	GL-07	24	47	6	18	6	0	0	71	24	17
2011	GL-08	30	50	0	10	10	0	0	80	20	10
2011	GL-09	63	38	0	0	0	0	0	100	0	16
2011	GL-10	39	39	10	10	3	0	0	77	13	31
2011	GL-11	22	51	3	13	10	2	0	74	23	63
2008	GL	26	51	4	13	6	0	0	77	19	142
2008	GL-05	18	64	9	9	0	0	0	82	9	11
2008	GL-09	23	69	0	0	8	0	0	92	8	13
2008	GL-10	17	60	0	13	10	0	0	77	23	30
2008	GL-11	35	37	7	17	4	0	0	72	22	46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	70	20	3	2	1	0	4	94	3	119
2017	GL-05	59	24	6	6	6	0	0	82	12	17
2017	GL-08	69	23	0	0	0	0	8	100	0	13
2017	GL-10	63	23	3	3	0	0	7	93	4	30
2017	GL-11	74	18	5	0	0	0	3	95	0	39
2014	GL	48	29	14	4	1	3	1	80	5	132
2014	GL-05	65	14	14	7	0	0	0	79	7	13
2014	GL-10	50	27	12	4	0	4	4	83	4	26
2014	GL-11	47	33	13	2	0	4	2	85	2	55
2011	GL	67	21	4	1	1	3	2	93	2	171
2011	GL-05	75	25	0	0	0	0	0	100	0	12
2011	GL-07	53	29	0	0	0	12	6	100	0	17
2011	GL-08	60	30	0	0	0	0	10	100	0	10
2011	GL-09	88	6	0	0	0	0	6	100	0	16
2011	GL-10	81	10	3	3	0	3	0	93	3	31
2011	GL-11	54	29	8	2	3	3	2	87	5	63
2008	GL	61	32	2	1	1	0	4	96	2	142
2008	GL-05	91	9	0	0	0	0	0	100	0	11
2008	GL-09	77	23	0	0	0	0	0	100	0	13
2008	GL-10	60	37	3	0	0	0	0	97	0	30
2008	GL-11	61	28	2	0	2	0	7	95	2	46

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	77	15	3	2	0	0	3	95	2	120
2017	GL-05	67	33	0	0	0	0	0	100	0	18
2017	GL-08	85	8	0	0	0	0	8	100	0	13
2017	GL-10	73	17	3	3	0	0	3	93	3	30
2017	GL-11	79	8	8	3	0	0	3	89	3	39
2014	GL	61	22	7	1	1	1	5	89	3	132
2014	GL-05	79	14	7	0	0	0	0	93	0	13
2014	GL-10	58	19	15	4	0	0	4	80	4	26
2014	GL-11	64	24	2	2	4	0	5	92	6	55
2011	GL	78	13	5	1	1	0	2	93	2	171
2011	GL-05	83	17	0	0	0	0	0	100	0	12
2011	GL-07	65	24	0	0	0	0	12	100	0	17
2011	GL-08	60	30	0	0	0	0	10	100	0	10
2011	GL-09	100	0	0	0	0	0	0	100	0	16
2011	GL-10	84	10	3	3	0	0	0	94	3	31
2011	GL-11	70	16	10	2	3	0	0	86	5	63
2008	GL	80	13	3	1	1	0	4	96	1	142
2008	GL-05	91	0	0	0	0	0	9	100	0	11
2008	GL-09	92	8	0	0	0	0	0	100	0	13
2008	GL-10	83	13	3	0	0	0	0	97	0	30
2008	GL-11	72	15	2	2	2	0	7	93	5	46

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	47	34	8	8	3	0	81	11	120
2017	GL-05	44	33	11	6	6	0	78	11	18
2017	GL-08	62	23	8	8	0	0	85	8	13
2017	GL-10	50	33	10	0	7	0	83	7	30
2017	GL-11	33	41	10	13	3	0	74	15	39
2014	GL	31	40	11	10	7	1	71	17	132
2014	GL-05	21	52	0	21	7	0	72	28	13
2014	GL-10	42	35	12	8	4	0	77	12	26
2014	GL-11	29	40	13	9	9	0	69	18	55
2011	GL	33	48	7	6	5	0	81	12	170
2011	GL-05	42	58	0	0	0	0	100	0	12
2011	GL-07	18	76	6	0	0	0	94	0	17
2011	GL-08	20	40	30	10	0	0	60	10	10
2011	GL-09	44	44	13	0	0	0	88	0	16
2011	GL-10	39	45	6	6	3	0	84	10	31
2011	GL-11	31	45	5	11	8	0	76	19	62

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	32	38	13	9	8	0	0	70	17	120
2017	GL-05	28	44	17	0	11	0	0	72	11	18
2017	GL-08	46	46	8	0	0	0	0	92	0	13
2017	GL-10	40	37	10	7	7	0	0	77	13	30
2017	GL-11	13	41	13	23	10	0	0	54	33	39
2014	GL	20	34	10	17	17	0	1	55	34	132
2014	GL-05	21	28	0	7	45	0	0	48	52	13
2014	GL-10	42	27	8	19	4	0	0	69	23	26
2014	GL-11	13	33	16	20	18	0	0	45	38	55
2011	GL	26	33	17	15	8	1	0	60	23	171
2011	GL-05	33	42	17	8	0	0	0	75	8	12
2011	GL-07	29	41	12	6	12	0	0	71	18	17
2011	GL-08	30	40	10	10	10	0	0	70	20	10
2011	GL-09	38	25	13	25	0	0	0	63	25	16
2011	GL-10	35	42	6	10	6	0	0	77	16	31
2011	GL-11	14	29	25	19	11	2	0	44	31	63
2008	GL	24	32	16	15	13	0	0	56	27	142
2008	GL-05	45	18	18	18	0	0	0	64	18	11
2008	GL-09	23	46	15	8	8	0	0	69	15	13
2008	GL-10	27	33	10	17	13	0	0	60	30	30
2008	GL-11	26	26	17	24	7	0	0	52	30	46

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	54	34	8	2	3	0	88	4	120
2017	GL-05	44	50	0	6	0	0	94	6	18
2017	GL-08	46	38	15	0	0	0	85	0	13
2017	GL-10	50	30	17	3	0	0	80	3	30
2017	GL-11	62	31	3	0	5	0	92	5	39
2014	GL	49	32	9	6	4	0	81	10	132
2014	GL-05	48	21	0	31	0	0	69	31	13
2014	GL-10	58	23	19	0	0	0	81	0	26
2014	GL-11	45	40	7	4	4	0	85	7	55
2011	GL	54	30	8	4	4	0	84	8	171
2011	GL-05	58	33	0	8	0	0	92	8	12
2011	GL-07	29	41	18	0	12	0	71	12	17
2011	GL-08	40	50	10	0	0	0	90	0	10
2011	GL-09	88	0	6	6	0	0	88	6	16
2011	GL-10	52	29	13	3	3	0	81	6	31
2011	GL-11	56	33	5	3	3	0	89	6	63
2008	GL	45	39	9	5	1	1	84	6	141
2008	GL-05	82	9	0	9	0	0	91	9	11
2008	GL-09	31	38	23	8	0	0	69	8	13
2008	GL-10	50	33	10	3	0	3	86	3	30
2008	GL-11	43	43	9	2	2	0	87	4	46

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	59	27	7	4	3	0	87	7	120
2017	GL-05	56	33	6	6	0	0	89	6	18
2017	GL-08	54	38	8	0	0	0	92	0	13
2017	GL-10	53	27	17	3	0	0	80	3	30
2017	GL-11	67	18	3	8	5	0	85	13	39
2014	GL	55	32	4	3	6	0	87	9	132
2014	GL-05	41	35	0	0	24	0	76	24	13
2014	GL-10	65	23	12	0	0	0	88	0	26
2014	GL-11	51	36	2	5	5	0	87	11	55
2011	GL	61	29	2	4	3	1	91	6	171
2011	GL-05	50	42	0	8	0	0	92	8	12
2011	GL-07	41	47	12	0	0	0	88	0	17
2011	GL-08	50	40	0	10	0	0	90	10	10
2011	GL-09	88	13	0	0	0	0	100	0	16
2011	GL-10	77	16	3	0	3	0	94	3	31
2011	GL-11	56	35	0	5	3	2	92	8	63
2008	GL	53	36	4	5	1	1	89	6	142
2008	GL-05	73	9	9	0	9	0	82	9	11
2008	GL-09	54	46	0	0	0	0	100	0	13
2008	GL-10	57	37	3	3	0	0	93	3	30
2008	GL-11	57	30	7	7	0	0	87	7	46

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	52	36	4	4	3	88	8	120
2017	GL-05	44	44	0	6	6	89	11	18
2017	GL-08	77	23	0	0	0	100	0	13
2017	GL-10	47	43	3	7	0	90	7	30
2017	GL-11	41	41	10	3	5	82	8	39
2014	GL	40	35	12	9	4	75	13	132
2014	GL-05	41	21	31	0	7	62	7	13
2014	GL-10	54	31	8	8	0	85	8	26
2014	GL-11	36	35	13	11	5	71	16	55

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	45	30	10	8	7	0	0	75	15	120
2017	GL-05	44	33	11	0	11	0	0	78	11	18
2017	GL-08	54	31	8	0	8	0	0	85	8	13
2017	GL-10	43	43	7	3	3	0	0	87	7	30
2017	GL-11	38	23	13	18	8	0	0	62	26	39
2014	GL	27	38	16	12	7	0	0	65	19	132
2014	GL-05	14	45	21	14	7	0	0	59	21	13
2014	GL-10	42	23	12	15	8	0	0	65	23	26
2014	GL-11	25	44	13	9	9	0	0	69	18	55
2011	GL	35	39	11	12	4	1	1	74	15	171
2011	GL-05	50	42	8	0	0	0	0	92	0	12
2011	GL-07	24	35	24	18	0	0	0	59	18	17
2011	GL-08	40	40	10	10	0	0	0	80	10	10
2011	GL-09	63	19	0	13	0	0	6	87	13	16
2011	GL-10	29	45	13	10	3	0	0	74	13	31
2011	GL-11	29	43	8	14	6	0	0	71	21	63

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	36	37	9	8	10	0	0	73	18	120
2017	GL-05	33	33	17	11	6	0	0	67	17	18
2017	GL-08	38	31	0	23	8	0	0	69	31	13
2017	GL-10	40	40	10	3	7	0	0	80	10	30
2017	GL-11	28	44	8	5	15	0	0	72	21	39
2014	GL	35	31	11	12	11	0	0	66	23	132
2014	GL-05	21	21	31	14	14	0	0	41	28	13
2014	GL-10	35	19	12	12	23	0	0	54	35	26
2014	GL-11	40	35	5	11	9	0	0	75	20	55
2011	GL	48	28	4	12	7	1	1	77	19	170
2011	GL-05	58	17	17	8	0	0	0	75	8	12
2011	GL-07	25	38	13	13	13	0	0	63	25	16
2011	GL-08	30	50	0	10	10	0	0	80	20	10
2011	GL-09	94	0	0	6	0	0	0	94	6	16
2011	GL-10	52	26	6	13	0	3	0	80	13	31
2011	GL-11	46	32	0	11	11	0	0	78	22	63
2008	GL	46	33	4	11	6	0	0	79	17	141
2008	GL-05	36	36	0	18	9	0	0	73	27	11
2008	GL-09	31	54	0	15	0	0	0	85	15	13
2008	GL-10	52	38	0	3	7	0	0	90	10	29
2008	GL-11	54	22	4	13	7	0	0	76	20	46

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	39	47	6	6	3	86	8	120
2017	GL-05	22	61	6	6	6	83	11	18
2017	GL-08	38	62	0	0	0	100	0	13
2017	GL-10	43	30	13	13	0	73	13	30
2017	GL-11	36	54	3	5	3	90	8	39
2014	GL	39	39	12	5	5	78	10	132
2014	GL-05	14	55	7	17	7	69	24	13
2014	GL-10	58	31	8	4	0	88	4	26
2014	GL-11	35	45	11	5	4	80	9	55
2011	GL	47	36	7	5	5	83	10	171
2011	GL-05	58	33	0	8	0	92	8	12
2011	GL-07	35	47	12	0	6	82	6	17
2011	GL-08	40	50	10	0	0	90	0	10
2011	GL-09	75	19	0	6	0	94	6	16
2011	GL-10	45	39	3	10	3	84	13	31
2011	GL-11	44	35	10	5	6	79	11	63
2008	GL	46	30	9	7	8	76	15	141
2008	GL-05	73	9	9	9	0	82	9	11
2008	GL-09	31	31	8	15	15	62	31	13
2008	GL-10	53	23	7	10	7	77	17	30
2008	GL-11	37	37	15	2	9	74	11	46

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	25	34	18	11	12	0	59	23	120
2017	GL-05	22	50	11	0	17	0	72	17	18
2017	GL-08	15	31	23	23	8	0	46	31	13
2017	GL-10	37	20	20	17	7	0	57	23	30
2017	GL-11	18	33	23	10	15	0	51	26	39
2014	GL	13	33	19	17	18	0	46	35	132
2014	GL-05	14	21	14	14	38	0	35	52	13
2014	GL-10	19	15	31	23	12	0	35	35	26
2014	GL-11	11	49	18	11	11	0	60	22	55
2011	GL	21	31	19	10	18	1	53	28	171
2011	GL-05	25	50	25	0	0	0	75	0	12
2011	GL-07	24	18	18	6	29	6	44	38	17
2011	GL-08	30	30	20	0	20	0	60	20	10
2011	GL-09	38	31	6	0	25	0	69	25	16
2011	GL-10	23	19	19	19	19	0	42	39	31
2011	GL-11	13	37	22	11	17	0	49	29	63

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	29	40	15	8	8	69	16	119
2017	GL-05	24	53	12	6	6	76	12	17
2017	GL-08	31	46	15	0	8	77	8	13
2017	GL-10	33	30	23	3	10	63	13	30
2017	GL-11	23	38	13	18	8	62	26	39

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	40	37	13	6	3	1	78	9	120
2017	GL-05	33	44	11	11	0	0	78	11	18
2017	GL-08	31	54	0	8	8	0	85	15	13
2017	GL-10	40	27	20	10	3	0	67	13	30
2017	GL-11	36	44	10	3	5	3	82	8	39
2014	GL	36	35	16	6	5	1	72	12	131
2014	GL-05	28	35	7	17	14	0	62	31	13
2014	GL-10	52	16	20	8	4	0	68	12	25
2014	GL-11	35	44	16	4	2	0	78	5	55
2011	GL	41	41	8	5	5	0	82	10	171
2011	GL-05	42	58	0	0	0	0	100	0	12
2011	GL-07	24	35	29	0	12	0	59	12	17
2011	GL-08	50	50	0	0	0	0	100	0	10
2011	GL-09	56	38	0	6	0	0	94	6	16
2011	GL-10	45	35	13	6	0	0	81	6	31
2011	GL-11	35	46	6	6	6	0	81	13	63
2008	GL	40	32	15	4	7	1	74	11	142
2008	GL-05	64	18	18	0	0	0	82	0	11
2008	GL-09	23	31	15	15	15	0	54	31	13
2008	GL-10	33	47	10	3	3	3	83	7	30
2008	GL-11	43	22	20	4	9	2	67	13	46

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	32	36	14	9	9	68	18	120
2017	GL-05	22	44	17	6	11	67	17	18
2017	GL-08	23	46	15	15	0	69	15	13
2017	GL-10	37	27	17	17	3	63	20	30
2017	GL-11	26	41	10	8	15	67	23	39

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	69	24	4	1	2	93	3	118
2017	GL-05	56	33	6	0	6	89	6	18
2017	GL-08	69	31	0	0	0	100	0	13
2017	GL-10	64	21	14	0	0	86	0	28
2017	GL-11	72	23	0	3	3	95	5	39
2014	GL	62	27	6	4	1	89	5	132
2014	GL-05	48	28	7	17	0	76	17	13
2014	GL-10	73	19	8	0	0	92	0	26
2014	GL-11	60	29	5	4	2	89	5	55
2011	GL	66	22	6	2	4	88	6	170
2011	GL-05	92	0	8	0	0	92	0	12
2011	GL-07	63	25	13	0	0	88	0	16
2011	GL-08	80	20	0	0	0	100	0	10
2011	GL-09	88	6	6	0	0	94	0	16
2011	GL-10	71	16	6	3	3	87	6	31
2011	GL-11	57	30	3	3	6	87	10	63

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	34	40	9	7	9	75	17	117
2017	GL-05	44	33	11	6	6	78	11	18
2017	GL-08	38	38	8	15	0	77	15	13
2017	GL-10	32	46	7	7	7	79	14	28
2017	GL-11	31	38	10	8	13	69	21	39
2014	GL	19	40	14	13	13	60	26	132
2014	GL-05	21	41	17	7	14	62	21	13
2014	GL-10	27	27	23	15	8	54	23	26
2014	GL-11	22	49	5	13	11	71	24	55
2011	GL	32	43	8	9	8	75	17	170
2011	GL-05	33	50	17	0	0	83	0	12
2011	GL-07	31	25	19	19	6	56	25	16
2011	GL-08	30	50	0	0	20	80	20	10
2011	GL-09	44	31	6	13	6	75	19	16
2011	GL-10	35	39	0	13	13	74	26	31
2011	GL-11	29	51	6	10	5	79	14	63

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	40	33	13	5	9	1	73	14	118
2017	GL-05	44	22	11	11	11	0	67	22	18
2017	GL-08	38	38	23	0	0	0	77	0	13
2017	GL-10	39	43	11	4	4	0	82	7	28
2017	GL-11	31	36	10	5	15	3	68	21	39
2014	GL	25	35	15	13	12	0	60	25	131
2014	GL-05	21	35	17	7	21	0	55	28	13
2014	GL-10	23	31	15	23	8	0	54	31	26
2014	GL-11	31	44	7	7	11	0	75	18	55

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	35	36	15	8	6	0	0	71	14	117
2017	GL-05	33	39	17	0	11	0	0	72	11	18
2017	GL-08	31	23	38	8	0	0	0	54	8	13
2017	GL-10	44	33	11	11	0	0	0	78	11	27
2017	GL-11	23	46	8	10	13	0	0	69	23	39
2014	GL	20	38	14	14	14	0	0	58	28	131
2014	GL-05	14	41	7	17	21	0	0	55	38	13
2014	GL-10	27	23	23	15	12	0	0	50	27	26
2014	GL-11	18	51	9	11	11	0	0	69	22	55
2011	GL	33	40	15	5	6	1	1	73	11	171
2011	GL-05	42	33	25	0	0	0	0	75	0	12
2011	GL-07	18	53	12	12	6	0	0	71	18	17
2011	GL-08	40	40	20	0	0	0	0	80	0	10
2011	GL-09	50	44	6	0	0	0	0	94	0	16
2011	GL-10	35	35	10	13	6	0	0	71	19	31
2011	GL-11	27	43	19	3	8	0	0	70	11	63

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	55	34	6	3	3	0	89	5	118
2017	GL-05	56	33	6	0	6	0	89	6	18
2017	GL-08	54	46	0	0	0	0	100	0	13
2017	GL-10	46	32	18	4	0	0	79	4	28
2017	GL-11	56	33	3	5	3	0	90	8	39
2014	GL	50	32	9	4	5	0	82	9	131
2014	GL-05	35	28	24	0	14	0	62	14	13
2014	GL-10	58	31	8	4	0	0	88	4	26
2014	GL-11	49	35	9	4	4	0	84	7	55
2011	GL	56	31	6	1	6	1	88	6	171
2011	GL-05	75	17	8	0	0	0	92	0	12
2011	GL-07	35	47	6	0	12	0	82	12	17
2011	GL-08	50	40	10	0	0	0	90	0	10
2011	GL-09	81	19	0	0	0	0	100	0	16
2011	GL-10	48	35	6	0	6	3	87	7	31
2011	GL-11	59	27	6	2	6	0	86	8	63
2008	GL	49	35	7	5	4	0	84	9	142
2008	GL-05	64	27	0	9	0	0	91	9	11
2008	GL-09	23	54	8	8	8	0	77	15	13
2008	GL-10	47	37	7	7	3	0	83	10	30
2008	GL-11	50	37	4	4	4	0	87	9	46

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	27	40	20	8	2	0	3	69	10	120
2017	GL-05	33	33	28	6	0	0	0	67	6	18
2017	GL-08	23	38	15	8	8	0	8	67	17	13
2017	GL-10	30	40	13	10	0	0	7	75	11	30
2017	GL-11	13	41	31	13	3	0	0	54	15	39
2014	GL	20	43	21	9	5	1	1	64	15	132
2014	GL-05	38	35	14	7	0	0	7	78	7	13
2014	GL-10	23	42	27	8	0	0	0	65	8	26
2014	GL-11	13	44	22	9	11	2	0	57	20	55
2011	GL	20	40	29	5	3	0	2	62	8	171
2011	GL-05	33	58	8	0	0	0	0	92	0	12
2011	GL-07	24	24	47	6	0	0	0	47	6	17
2011	GL-08	40	40	10	0	0	0	10	89	0	10
2011	GL-09	13	50	31	6	0	0	0	63	6	16
2011	GL-10	29	32	29	3	3	0	3	63	7	31
2011	GL-11	11	38	35	8	6	0	2	50	15	63
2008	GL	15	35	31	13	4	0	1	51	17	141
2008	GL-05	45	18	36	0	0	0	0	64	0	11
2008	GL-09	0	46	38	8	0	0	8	50	8	13
2008	GL-10	14	38	21	21	7	0	0	52	28	29
2008	GL-11	7	46	30	13	2	0	2	53	16	46

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	8	26	31	23	10	2	34	35	118
2017	GL-05	0	41	29	24	6	0	29	41	17
2017	GL-08	8	8	25	25	25	8	55	18	12
2017	GL-10	7	27	30	30	7	0	37	33	30
2017	GL-11	13	31	33	13	10	0	23	44	39
2014	GL	13	33	36	14	4	0	18	46	132
2014	GL-05	7	38	41	14	0	0	14	45	13
2014	GL-10	12	31	35	15	8	0	23	42	26
2014	GL-11	13	27	40	16	4	0	20	40	55
2011	GL	11	31	40	14	2	2	16	43	170
2011	GL-05	0	25	67	8	0	0	8	25	12
2011	GL-07	18	41	29	12	0	0	12	59	17
2011	GL-08	10	50	40	0	0	0	0	60	10
2011	GL-09	6	31	38	25	0	0	25	38	16
2011	GL-10	16	23	35	16	3	6	21	41	31
2011	GL-11	13	29	42	13	3	0	16	42	62
2008	GL	16	35	30	13	4	1	17	52	141
2008	GL-05	9	18	27	18	27	0	45	27	11
2008	GL-09	38	31	31	0	0	0	0	69	13
2008	GL-10	17	33	30	10	10	0	20	50	30
2008	GL-11	13	37	30	17	0	2	18	51	46

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	8	15	26	20	22	5	4	46	25	116
2017	GL-05	13	7	40	27	7	7	0	36	21	15
2017	GL-08	8	0	17	33	25	17	0	70	10	12
2017	GL-10	3	13	27	17	33	7	0	54	18	30
2017	GL-11	10	28	26	21	10	3	3	32	41	39
2014	GL	14	30	31	18	5	1	0	24	44	132
2014	GL-05	14	45	21	14	0	7	0	15	63	13
2014	GL-10	8	35	19	27	12	0	0	38	42	26
2014	GL-11	11	25	38	18	5	2	0	24	37	55
2011	GL	13	26	30	19	9	2	1	28	40	171
2011	GL-05	0	0	58	42	0	0	0	42	0	12
2011	GL-07	0	59	18	18	6	0	0	24	59	17
2011	GL-08	10	20	30	40	0	0	0	40	30	10
2011	GL-09	13	38	6	25	13	6	0	40	53	16
2011	GL-10	10	29	29	6	19	3	3	28	41	31
2011	GL-11	21	17	35	19	6	2	0	26	39	63
2008	GL	24	27	25	17	4	1	1	22	52	142
2008	GL-05	0	27	36	18	9	9	0	30	30	11
2008	GL-09	31	23	38	8	0	0	0	8	54	13
2008	GL-10	27	20	27	17	7	3	0	24	48	30
2008	GL-11	22	28	26	17	4	0	2	22	51	46

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	13	19	38	10	15	3	2	27	34	117
2017	GL-05	6	24	47	6	12	6	0	19	31	17
2017	GL-08	8	17	33	8	33	0	0	42	25	12
2017	GL-10	10	17	33	17	20	3	0	38	28	30
2017	GL-11	26	21	41	10	3	0	0	13	46	39
2014	GL	27	34	19	14	5	1	0	20	61	132
2014	GL-05	45	28	14	7	7	0	0	14	72	13
2014	GL-10	12	38	19	23	4	4	0	28	52	26
2014	GL-11	25	29	22	15	7	2	0	22	56	55
2011	GL	23	21	30	16	5	2	4	22	47	171
2011	GL-05	0	17	42	33	8	0	0	42	17	12
2011	GL-07	18	29	18	24	6	0	6	31	50	17
2011	GL-08	20	40	30	10	0	0	0	10	60	10
2011	GL-09	31	6	44	13	6	0	0	19	38	16
2011	GL-10	29	23	16	23	3	0	6	28	55	31
2011	GL-11	25	16	37	13	5	3	2	18	43	63
2008	GL	22	27	33	11	4	1	1	16	50	140
2008	GL-05	9	0	45	27	9	9	0	40	10	11
2008	GL-09	23	46	31	0	0	0	0	0	69	13
2008	GL-10	27	23	30	10	10	0	0	20	50	30
2008	GL-11	20	27	36	9	4	2	2	14	49	45

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	6	13	32	26	21	0	2	48	19	117
2017	GL-05	6	12	29	41	12	0	0	53	18	17
2017	GL-08	8	0	50	17	25	0	0	42	8	12
2017	GL-10	7	13	20	30	30	0	0	60	20	30
2017	GL-11	5	24	39	18	13	0	0	32	29	38
2014	GL	5	17	40	30	6	0	1	37	23	127
2014	GL-05	0	15	48	22	7	0	7	32	16	12
2014	GL-10	4	12	32	40	12	0	0	52	16	25
2014	GL-11	6	13	44	30	7	0	0	37	19	54
2011	GL	6	17	33	30	9	1	4	41	24	170
2011	GL-05	0	0	25	58	8	0	8	73	0	12
2011	GL-07	6	24	29	29	0	6	6	33	33	17
2011	GL-08	0	40	30	20	10	0	0	30	40	10
2011	GL-09	0	25	31	38	6	0	0	44	25	16
2011	GL-10	3	17	30	33	13	0	3	48	21	30
2011	GL-11	11	16	35	25	10	0	3	36	28	63
2008	GL	9	18	40	24	8	1	1	32	27	141
2008	GL-05	0	0	36	36	18	9	0	60	0	11
2008	GL-09	0	23	69	8	0	0	0	8	23	13
2008	GL-10	20	23	20	27	10	0	0	37	43	30
2008	GL-11	4	17	37	28	11	0	2	40	22	46

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	17	22	27	12	17	1	3	30	41	117
2017	GL-05	13	19	56	0	6	0	6	7	33	16
2017	GL-08	25	17	25	17	17	0	0	33	42	12
2017	GL-10	10	13	30	13	30	0	3	45	24	30
2017	GL-11	28	36	18	8	10	0	0	18	64	39
2014	GL	27	34	21	13	4	1	0	17	62	132
2014	GL-05	35	45	14	7	0	0	0	7	79	13
2014	GL-10	15	27	15	31	12	0	0	42	42	26
2014	GL-11	31	29	25	9	4	2	0	13	61	55
2011	GL	23	31	25	13	5	1	2	19	56	171
2011	GL-05	17	33	25	25	0	0	0	25	50	12
2011	GL-07	12	47	18	18	6	0	0	24	59	17
2011	GL-08	20	30	20	10	10	0	10	22	56	10
2011	GL-09	6	50	13	19	6	6	0	27	60	16
2011	GL-10	29	23	19	19	6	0	3	27	53	31
2011	GL-11	29	29	30	8	5	0	0	13	57	63
2008	GL	29	28	28	12	2	1	0	14	57	142
2008	GL-05	0	9	55	9	18	9	0	30	10	11
2008	GL-09	15	23	54	8	0	0	0	8	38	13
2008	GL-10	37	40	7	13	3	0	0	17	77	30
2008	GL-11	33	24	30	13	0	0	0	13	57	46

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	6	14	18	28	24	2	9	58	23	118
2017	GL-05	6	18	29	24	6	6	12	36	29	17
2017	GL-08	0	17	8	25	42	0	8	73	18	12
2017	GL-10	3	17	3	43	30	0	3	76	21	30
2017	GL-11	13	15	23	28	15	0	5	46	30	39
2014	GL	7	17	20	31	14	3	8	51	26	131
2014	GL-05	7	14	35	24	7	0	14	36	24	13
2014	GL-10	4	8	12	50	23	0	4	76	12	26
2014	GL-11	9	15	20	28	13	7	7	48	28	54
2011	GL	4	8	16	39	20	5	8	68	14	170
2011	GL-05	0	0	8	42	50	0	0	92	0	12
2011	GL-07	0	18	6	41	6	12	18	67	25	17
2011	GL-08	10	0	0	50	30	0	10	89	11	10
2011	GL-09	7	13	20	47	7	7	0	57	21	15
2011	GL-10	0	0	13	42	29	0	16	85	0	31
2011	GL-11	5	8	19	40	19	3	6	65	14	63
2008	GL	8	13	19	35	18	2	5	56	23	141
2008	GL-05	0	0	18	45	27	9	0	80	0	11
2008	GL-09	8	31	15	31	8	0	8	42	42	13
2008	GL-10	13	13	20	33	13	0	7	50	29	30
2008	GL-11	7	15	11	35	24	0	9	64	24	46

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	18	31	12	17	1	6	31	35	118
2017	GL-05	18	12	47	0	12	6	6	13	33	17
2017	GL-08	8	8	25	25	25	0	8	55	18	12
2017	GL-10	7	23	23	20	23	0	3	45	31	30
2017	GL-11	28	26	38	3	5	0	0	8	54	39
2014	GL	21	23	31	13	4	4	2	19	48	132
2014	GL-05	38	7	35	7	7	0	7	15	48	13
2014	GL-10	8	27	23	27	12	4	0	40	36	26
2014	GL-11	24	25	31	11	4	4	2	15	52	55

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	71	11	8	0	3	1	8	89	3	120
2017	GL-05	56	22	11	0	6	0	6	82	6	18
2017	GL-08	69	15	0	0	0	0	15	100	0	13
2017	GL-10	80	3	10	0	3	0	3	86	3	30
2017	GL-11	69	13	10	0	3	0	5	86	3	39
2014	GL	64	15	7	2	1	1	9	88	4	132
2014	GL-05	72	7	7	0	0	0	14	92	0	13
2014	GL-10	58	15	15	8	0	0	4	76	8	26
2014	GL-11	75	13	0	0	4	2	7	96	4	55
2011	GL	71	16	7	1	1	0	4	91	2	171
2011	GL-05	83	17	0	0	0	0	0	100	0	12
2011	GL-07	65	29	0	0	0	0	6	100	0	17
2011	GL-08	60	30	0	0	0	0	10	100	0	10
2011	GL-09	81	0	19	0	0	0	0	81	0	16
2011	GL-10	81	6	10	0	0	0	3	90	0	31
2011	GL-11	60	21	8	2	3	0	6	86	5	63
2008	GL	71	8	4	1	2	0	14	92	3	141
2008	GL-05	73	9	9	0	0	0	9	90	0	11
2008	GL-09	69	8	8	0	0	0	15	91	0	13
2008	GL-10	83	0	0	3	0	0	14	96	4	29
2008	GL-11	74	9	7	0	2	0	9	90	2	46

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	24	22	19	17	14	3	1	48	32	120
2017	GL-05	17	22	22	11	17	11	0	44	31	18
2017	GL-08	23	31	23	0	23	0	0	54	23	13
2017	GL-10	37	20	10	20	10	0	3	59	31	30
2017	GL-11	15	18	26	23	18	0	0	33	41	39
2014	GL	17	27	19	19	16	0	1	45	36	132
2014	GL-05	7	28	0	14	52	0	0	35	65	13
2014	GL-10	12	27	12	23	23	0	4	40	48	26
2014	GL-11	20	31	24	18	7	0	0	51	25	55

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	33	29	11	10	16	1	63	26	120
2017	GL-05	28	33	11	6	17	6	65	24	18
2017	GL-08	46	15	15	8	15	0	62	23	13
2017	GL-10	47	13	10	17	13	0	60	30	30
2017	GL-11	23	36	13	13	15	0	59	28	39
2014	GL	27	28	12	17	16	0	55	33	132
2014	GL-05	14	7	21	31	28	0	21	59	13
2014	GL-10	19	27	15	19	19	0	46	38	26
2014	GL-11	33	36	7	13	11	0	69	24	55

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	23	36	18	13	9	0	0	60	23	120
2017	GL-05	17	22	33	17	11	0	0	39	28	18
2017	GL-08	15	38	8	23	15	0	0	54	38	13
2017	GL-10	37	20	23	13	7	0	0	57	20	30
2017	GL-11	18	44	15	15	8	0	0	62	23	39
2014	GL	16	40	19	13	10	0	1	56	24	132
2014	GL-05	7	28	21	31	14	0	0	35	45	13
2014	GL-10	12	54	12	15	8	0	0	65	23	26
2014	GL-11	20	38	18	11	13	0	0	58	24	55
2011	GL	18	31	19	19	11	2	0	50	31	170
2011	GL-05	8	25	25	42	0	0	0	33	42	12
2011	GL-07	24	35	6	18	12	6	0	63	31	17
2011	GL-08	10	50	30	0	10	0	0	60	10	10
2011	GL-09	25	25	25	19	6	0	0	50	25	16
2011	GL-10	19	29	19	23	10	0	0	48	32	31
2011	GL-11	16	35	16	18	11	3	0	53	30	62
2008	GL	18	34	15	18	13	2	1	53	32	142
2008	GL-05	27	45	9	9	9	0	0	73	18	11
2008	GL-09	15	15	38	23	8	0	0	31	31	13
2008	GL-10	23	30	10	23	13	0	0	53	37	30
2008	GL-11	22	33	9	20	11	4	2	58	33	46

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	21	31	17	11	13	4	3	56	26	119
2017	GL-05	11	22	22	11	28	6	0	35	41	18
2017	GL-08	31	15	31	15	8	0	0	46	23	13
2017	GL-10	27	23	20	13	7	7	3	56	22	30
2017	GL-11	13	44	13	10	15	5	0	59	27	39
2014	GL	10	34	20	18	14	1	1	46	34	132
2014	GL-05	0	28	21	24	28	0	0	28	52	13
2014	GL-10	15	38	12	12	19	0	4	56	32	26
2014	GL-11	11	44	22	13	9	2	0	56	22	55
2011	GL	22	24	14	17	18	5	1	48	37	170
2011	GL-05	33	8	8	42	8	0	0	42	50	12
2011	GL-07	18	24	18	12	18	6	6	47	33	17
2011	GL-08	0	50	20	20	10	0	0	50	30	10
2011	GL-09	31	31	6	6	19	6	0	67	27	16
2011	GL-10	32	19	10	13	23	0	3	53	37	31
2011	GL-11	16	26	21	16	11	10	0	46	30	62
2008	GL	18	26	14	16	20	6	0	47	38	142
2008	GL-05	27	36	0	18	9	9	0	70	30	11
2008	GL-09	23	31	0	23	15	8	0	58	42	13
2008	GL-10	23	20	23	3	30	0	0	43	33	30
2008	GL-11	20	26	17	20	11	7	0	49	33	46

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	8	27	21	14	22	4	3	37	40	119
2017	GL-05	11	11	22	11	28	17	0	27	47	18
2017	GL-08	15	38	15	15	15	0	0	54	31	13
2017	GL-10	7	20	30	10	20	7	7	31	35	30
2017	GL-11	8	23	18	26	26	0	0	31	51	39
2014	GL	6	24	25	19	23	3	1	31	43	132
2014	GL-05	0	7	35	7	52	0	0	7	59	13
2014	GL-10	0	31	15	31	19	4	0	32	52	26
2014	GL-11	5	33	25	16	15	4	2	40	33	55

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	32	33	14	13	8	1	65	20	119
2017	GL-05	28	39	17	11	6	0	67	17	18
2017	GL-08	46	31	8	15	0	0	77	15	13
2017	GL-10	43	20	17	13	3	3	66	17	30
2017	GL-11	18	44	10	15	13	0	62	28	39
2014	GL	19	43	18	12	9	0	61	21	132
2014	GL-05	14	21	14	21	31	0	35	52	13
2014	GL-10	12	50	15	19	4	0	62	23	26
2014	GL-11	24	45	18	4	9	0	69	13	55

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	38	33	13	9	5	1	0	72	14	120
2017	GL-05	39	33	17	0	6	6	0	76	6	18
2017	GL-08	23	38	31	8	0	0	0	62	8	13
2017	GL-10	43	37	3	13	3	0	0	80	17	30
2017	GL-11	33	33	15	10	8	0	0	67	18	39
2014	GL	23	33	18	15	11	0	0	56	26	132
2014	GL-05	48	0	31	14	7	0	0	48	21	13
2014	GL-10	15	38	19	15	12	0	0	54	27	26
2014	GL-11	27	35	16	15	7	0	0	62	22	55
2011	GL	33	32	16	10	7	1	1	67	17	171
2011	GL-05	50	25	25	0	0	0	0	75	0	12
2011	GL-07	18	41	12	12	6	6	6	67	20	17
2011	GL-08	30	40	10	20	0	0	0	70	20	10
2011	GL-09	50	38	13	0	0	0	0	88	0	16
2011	GL-10	39	16	19	23	3	0	0	55	26	31
2011	GL-11	29	35	21	6	8	2	0	65	15	63
2008	GL	21	34	16	14	15	0	0	55	29	142
2008	GL-05	36	45	0	18	0	0	0	82	18	11
2008	GL-09	23	15	15	23	23	0	0	38	46	13
2008	GL-10	20	40	17	10	13	0	0	60	23	30
2008	GL-11	24	37	15	11	13	0	0	61	24	46

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	46	25	13	10	6	0	0	71	16	119
2017	GL-05	47	35	12	0	6	0	0	82	6	17
2017	GL-08	38	31	23	0	8	0	0	69	8	13
2017	GL-10	60	17	7	13	3	0	0	77	17	30
2017	GL-11	38	23	15	15	8	0	0	62	23	39
2014	GL	30	33	13	15	9	0	0	63	24	132
2014	GL-05	35	52	0	14	0	0	0	86	14	13
2014	GL-10	27	38	15	12	8	0	0	65	19	26
2014	GL-11	29	35	13	15	9	0	0	64	24	55
2011	GL	36	28	18	10	6	2	0	65	17	170
2011	GL-05	58	25	0	17	0	0	0	83	17	12
2011	GL-07	24	29	41	0	6	0	0	53	6	17
2011	GL-08	30	20	20	30	0	0	0	50	30	10
2011	GL-09	44	38	19	0	0	0	0	81	0	16
2011	GL-10	35	26	19	10	10	0	0	61	19	31
2011	GL-11	34	31	16	8	8	3	0	67	17	62
2008	GL	25	35	13	14	12	1	1	61	26	142
2008	GL-05	36	45	9	9	0	0	0	82	9	11
2008	GL-09	23	8	15	15	38	0	0	31	54	13
2008	GL-10	27	40	13	13	7	0	0	67	20	30
2008	GL-11	28	41	11	9	9	2	0	71	18	46

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	42	28	12	9	8	0	0	70	18	120
2017	GL-05	50	33	11	0	6	0	0	83	6	18
2017	GL-08	23	38	31	0	8	0	0	62	8	13
2017	GL-10	53	27	7	10	3	0	0	80	13	30
2017	GL-11	33	28	10	15	13	0	0	62	28	39
2014	GL	25	38	10	11	15	1	0	63	26	132
2014	GL-05	21	41	0	24	14	0	0	62	38	13
2014	GL-10	27	42	4	12	15	0	0	69	27	26
2014	GL-11	25	38	16	7	11	2	0	65	19	55
2011	GL	33	32	13	12	10	1	0	65	22	171
2011	GL-05	33	50	8	8	0	0	0	83	8	12
2011	GL-07	35	12	29	18	6	0	0	47	24	17
2011	GL-08	30	50	0	10	10	0	0	80	20	10
2011	GL-09	44	38	13	6	0	0	0	81	6	16
2011	GL-10	35	19	19	16	10	0	0	55	26	31
2011	GL-11	32	35	10	11	11	2	0	68	23	63
2008	GL	25	32	13	13	17	0	1	57	30	142
2008	GL-05	27	55	18	0	0	0	0	82	0	11
2008	GL-09	31	0	8	31	31	0	0	31	62	13
2008	GL-10	27	33	7	17	17	0	0	60	33	30
2008	GL-11	26	37	9	11	15	0	2	64	27	46

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	77	12	3	1	1	1	7	95	2	120
2017	GL-05	72	22	0	0	0	0	6	100	0	18
2017	GL-08	69	15	0	0	0	0	15	100	0	13
2017	GL-10	70	17	7	3	0	0	3	90	3	30
2017	GL-11	85	5	3	0	3	0	5	95	3	39
2014	GL	69	13	7	1	1	0	9	89	3	132
2014	GL-05	79	7	7	0	0	0	7	93	0	13
2014	GL-10	62	19	12	4	0	0	4	84	4	26
2014	GL-11	80	9	0	0	4	0	7	96	4	55
2011	GL	77	12	4	1	1	0	5	94	2	171
2011	GL-05	83	17	0	0	0	0	0	100	0	12
2011	GL-07	71	24	0	0	0	0	6	100	0	17
2011	GL-08	60	30	0	0	0	0	10	100	0	10
2011	GL-09	88	0	6	0	0	0	6	93	0	16
2011	GL-10	77	13	6	0	0	0	3	93	0	31
2011	GL-11	71	11	5	2	3	0	8	90	5	63
2008	GL	77	5	3	0	1	0	13	95	2	142
2008	GL-05	82	9	0	0	0	0	9	100	0	11
2008	GL-09	85	0	0	0	0	0	15	100	0	13
2008	GL-10	83	3	0	0	3	0	10	96	4	30
2008	GL-11	78	7	2	0	2	0	11	95	2	46

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	34	28	10	8	5	6	9	73	15	120
2017	GL-05	33	28	6	11	6	11	6	73	20	18
2017	GL-08	46	23	8	8	0	8	8	82	9	13
2017	GL-10	30	27	13	7	7	10	7	68	16	30
2017	GL-11	28	26	13	10	8	3	13	64	21	39
2014	GL	25	31	13	8	13	3	7	62	23	132
2014	GL-05	28	35	0	24	7	0	7	67	33	13
2014	GL-10	19	35	19	8	12	0	8	58	21	26
2014	GL-11	29	31	13	5	15	4	4	65	22	55
2011	GL	29	25	17	9	10	3	8	60	21	170
2011	GL-05	50	8	8	17	8	0	8	64	27	12
2011	GL-07	25	19	25	6	13	6	6	50	21	16
2011	GL-08	40	30	10	10	0	0	10	78	11	10
2011	GL-09	25	19	19	0	6	6	25	64	9	16
2011	GL-10	29	26	23	6	6	3	6	61	14	31
2011	GL-11	24	30	17	8	14	2	5	58	24	63

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	48	24	11	10	6	1	73	16	119
2017	GL-05	59	24	12	6	0	0	82	6	17
2017	GL-08	46	23	15	8	8	0	69	15	13
2017	GL-10	50	30	7	7	3	3	83	10	30
2017	GL-11	38	26	8	18	10	0	64	28	39

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	52	23	11	8	7	1	75	14	120
2017	GL-05	56	28	11	0	6	0	83	6	18
2017	GL-08	31	38	15	8	8	0	69	15	13
2017	GL-10	60	17	7	10	3	3	79	14	30
2017	GL-11	46	23	8	13	10	0	69	23	39

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	51	20	12	9	8	1	71	17	119
2017	GL-05	56	33	6	0	6	0	89	6	18
2017	GL-08	38	46	15	0	0	0	85	0	13
2017	GL-10	57	13	17	3	7	3	72	10	30
2017	GL-11	42	18	5	21	13	0	61	34	38
2014	GL	33	31	16	8	11	1	64	20	132
2014	GL-05	41	28	24	7	0	0	69	7	13
2014	GL-10	19	42	19	4	15	0	62	19	26
2014	GL-11	42	31	11	7	9	0	73	16	55

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	7	34	38	17	3	0	41	21	29
2017	GL-11	5	32	42	21	0	0	37	21	19
2014	GL	12	27	30	12	15	3	41	28	33
2014	GL-11	9	32	32	14	9	5	43	24	22

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	33	25	18	11	9	3	1	61	21	120
2017	GL-05	44	28	17	0	11	0	0	72	11	18
2017	GL-08	31	38	8	0	23	0	0	69	23	13
2017	GL-10	33	23	23	10	3	3	3	61	14	30
2017	GL-11	21	23	18	26	8	5	0	46	35	39
2014	GL	16	27	25	18	10	4	0	45	29	132
2014	GL-05	21	14	7	31	21	7	0	37	56	13
2014	GL-10	31	27	19	15	8	0	0	58	23	26
2014	GL-11	11	33	33	15	5	4	0	45	21	55
2011	GL	16	27	23	11	17	6	0	46	30	171
2011	GL-05	17	33	25	8	17	0	0	50	25	12
2011	GL-07	18	18	24	6	24	12	0	40	33	17
2011	GL-08	10	20	40	20	0	10	0	33	22	10
2011	GL-09	38	19	25	0	13	6	0	60	13	16
2011	GL-10	10	35	16	19	19	0	0	45	39	31
2011	GL-11	13	25	24	11	16	11	0	43	30	63

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	30	27	17	13	11	1	1	58	25	120
2017	GL-05	39	28	17	6	11	0	0	67	17	18
2017	GL-08	31	31	15	15	8	0	0	62	23	13
2017	GL-10	33	27	13	17	7	0	3	62	24	30
2017	GL-11	18	23	23	18	15	3	0	42	34	39
2014	GL	13	27	22	19	16	2	1	42	36	132
2014	GL-05	21	14	14	17	28	7	0	37	48	13
2014	GL-10	27	23	15	23	12	0	0	50	35	26
2014	GL-11	9	33	29	15	15	0	0	42	29	55
2011	GL	17	23	20	19	19	2	0	41	38	171
2011	GL-05	25	42	8	17	8	0	0	67	25	12
2011	GL-07	18	24	12	18	24	6	0	44	44	17
2011	GL-08	10	30	20	30	0	10	0	44	33	10
2011	GL-09	31	19	25	6	19	0	0	50	25	16
2011	GL-10	13	23	16	23	26	0	0	35	48	31
2011	GL-11	11	21	30	17	19	2	0	32	37	63
2008	GL	13	24	19	17	24	3	0	38	42	142
2008	GL-05	27	27	9	18	0	18	0	67	22	11
2008	GL-09	0	15	31	0	54	0	0	15	54	13
2008	GL-10	13	27	13	20	27	0	0	40	47	30
2008	GL-11	15	22	22	17	22	2	0	38	40	46

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	20	28	20	11	15	6	1	51	28	120
2017	GL-05	17	28	33	0	11	11	0	50	13	18
2017	GL-08	23	31	15	0	23	8	0	58	25	13
2017	GL-10	27	23	20	13	10	3	3	54	25	30
2017	GL-11	10	26	21	15	21	8	0	39	39	39
2014	GL	10	25	19	24	19	2	0	36	44	132
2014	GL-05	0	41	7	17	28	7	0	44	48	13
2014	GL-10	19	35	15	12	19	0	0	54	31	26
2014	GL-11	7	24	24	29	16	0	0	31	45	55
2011	GL	11	25	16	25	18	5	0	37	45	171
2011	GL-05	8	67	0	17	8	0	0	75	25	12
2011	GL-07	6	35	18	18	24	0	0	41	41	17
2011	GL-08	0	40	10	40	0	10	0	44	44	10
2011	GL-09	25	19	6	19	19	13	0	50	43	16
2011	GL-10	13	13	19	39	16	0	0	26	55	31
2011	GL-11	8	16	22	27	21	6	0	25	51	63
2008	GL	6	30	16	22	23	4	0	37	47	141
2008	GL-05	9	45	27	9	0	9	0	60	10	11
2008	GL-09	0	23	15	15	46	0	0	23	62	13
2008	GL-10	0	33	7	27	30	3	0	34	59	30
2008	GL-11	7	26	22	20	20	7	0	35	42	46

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	26	20	17	15	17	4	1	48	34	120
2017	GL-05	22	33	22	0	11	11	0	63	13	18
2017	GL-08	38	23	8	8	23	0	0	62	31	13
2017	GL-10	30	3	17	30	13	3	3	36	46	30
2017	GL-11	13	23	21	21	21	3	0	37	42	39
2014	GL	16	17	21	24	19	4	0	34	44	132
2014	GL-05	21	14	0	31	28	7	0	37	63	13
2014	GL-10	27	23	0	35	15	0	0	50	50	26
2014	GL-11	9	15	31	24	16	5	0	25	42	55
2011	GL	13	20	18	22	20	6	0	35	45	171
2011	GL-05	8	33	25	17	8	8	0	45	27	12
2011	GL-07	12	24	24	6	35	0	0	35	41	17
2011	GL-08	10	30	20	30	0	10	0	44	33	10
2011	GL-09	25	25	6	19	13	13	0	57	36	16
2011	GL-10	16	10	19	23	29	3	0	27	53	31
2011	GL-11	11	19	17	29	17	6	0	32	49	63
2008	GL	8	28	15	11	27	12	0	40	43	141
2008	GL-05	0	55	18	0	9	18	0	67	11	11
2008	GL-09	15	8	8	0	54	15	0	27	64	13
2008	GL-10	3	27	20	13	30	7	0	32	46	30
2008	GL-11	7	24	20	11	22	17	0	37	39	46

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	21	28	18	12	15	4	1	52	29	120
2017	GL-05	22	44	11	0	17	6	0	71	18	18
2017	GL-08	31	23	15	8	15	8	0	58	25	13
2017	GL-10	23	23	27	10	10	3	3	50	21	30
2017	GL-11	8	23	18	26	21	5	0	32	49	39
2014	GL	8	27	21	20	21	2	0	36	43	132
2014	GL-05	7	41	7	0	45	0	0	48	45	13
2014	GL-10	12	27	15	31	15	0	0	38	46	26
2014	GL-11	7	29	25	16	20	2	0	37	37	55
2011	GL	15	21	19	25	18	2	1	37	44	171
2011	GL-05	17	42	25	17	0	0	0	58	17	12
2011	GL-07	18	12	29	18	18	0	6	31	38	17
2011	GL-08	0	30	10	50	10	0	0	30	60	10
2011	GL-09	25	13	31	19	6	6	0	40	27	16
2011	GL-10	19	19	23	13	26	0	0	39	39	31
2011	GL-11	10	22	14	32	17	5	0	33	52	63
2008	GL	11	29	18	19	19	5	0	41	40	142
2008	GL-05	9	64	9	0	0	18	0	89	0	11
2008	GL-09	0	31	8	23	38	0	0	31	62	13
2008	GL-10	10	23	20	23	23	0	0	33	47	30
2008	GL-11	13	28	22	15	13	9	0	45	31	46

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	23	41	15	13	5	3	1	66	19	120
2017	GL-05	22	50	17	6	6	0	0	72	11	18
2017	GL-08	15	54	8	8	8	8	0	75	17	13
2017	GL-10	23	43	17	10	3	3	0	69	14	30
2017	GL-11	13	33	21	23	5	3	3	49	30	39
2014	GL	7	44	21	16	10	1	0	52	26	132
2014	GL-05	7	41	14	24	14	0	0	48	38	13
2014	GL-10	8	65	8	15	4	0	0	73	19	26
2014	GL-11	5	47	22	18	5	2	0	54	24	55
2011	GL	18	27	20	20	13	2	1	46	34	171
2011	GL-05	17	50	17	8	8	0	0	67	17	12
2011	GL-07	12	12	29	18	18	6	6	27	40	17
2011	GL-08	0	40	10	50	0	0	0	40	50	10
2011	GL-09	38	31	13	19	0	0	0	69	19	16
2011	GL-10	19	29	23	13	16	0	0	48	29	31
2011	GL-11	13	24	24	21	16	3	0	38	38	63

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	35	43	15	3	3	1	0	79	6	120
2017	GL-05	33	39	22	6	0	0	0	72	6	18
2017	GL-08	31	54	15	0	0	0	0	85	0	13
2017	GL-10	43	40	13	3	0	0	0	83	3	30
2017	GL-11	26	46	13	5	8	3	0	74	13	39
2014	GL	34	39	12	6	4	3	1	76	11	132
2014	GL-05	35	41	7	17	0	0	0	76	17	13
2014	GL-10	38	35	23	0	4	0	0	73	4	26
2014	GL-11	29	47	9	5	5	4	0	79	11	55
2011	GL	35	37	14	8	4	2	1	74	12	170
2011	GL-05	58	17	25	0	0	0	0	75	0	12
2011	GL-07	19	38	19	13	13	0	0	56	25	16
2011	GL-08	0	70	10	10	0	10	0	78	11	10
2011	GL-09	38	44	19	0	0	0	0	81	0	16
2011	GL-10	45	23	13	13	6	0	0	68	19	31
2011	GL-11	32	46	11	5	3	2	2	80	8	63

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	31	33	16	9	8	1	1	65	18	120
2017	GL-05	33	22	28	6	6	6	0	59	12	18
2017	GL-08	23	38	15	8	15	0	0	62	23	13
2017	GL-10	43	20	17	17	3	0	0	63	20	30
2017	GL-11	21	44	15	8	13	0	0	64	21	39
2014	GL	25	35	17	10	9	2	1	62	20	132
2014	GL-05	28	28	21	0	24	0	0	55	24	13
2014	GL-10	31	35	19	12	0	0	4	68	12	26
2014	GL-11	27	33	16	15	5	4	0	62	21	55
2011	GL	30	30	13	11	11	4	1	63	23	171
2011	GL-05	75	0	8	8	8	0	0	75	17	12
2011	GL-07	18	53	0	12	12	0	6	75	25	17
2011	GL-08	20	20	20	10	10	20	0	50	25	10
2011	GL-09	38	38	19	6	0	0	0	75	6	16
2011	GL-10	32	32	10	10	10	3	3	69	21	31
2011	GL-11	24	25	21	13	13	5	0	52	27	63
2008	GL	24	31	14	11	13	5	2	59	26	142
2008	GL-05	36	36	18	9	0	0	0	73	9	11
2008	GL-09	23	31	0	15	31	0	0	54	46	13
2008	GL-10	20	30	13	10	20	3	3	54	32	30
2008	GL-11	28	22	20	11	9	7	4	56	22	46

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	21	32	23	14	8	3	0	54	23	120
2017	GL-05	22	22	39	0	11	6	0	47	12	18
2017	GL-08	15	23	31	15	15	0	0	38	31	13
2017	GL-10	23	30	23	17	3	3	0	55	21	30
2017	GL-11	13	33	21	21	10	3	0	47	32	39
2014	GL	16	23	28	19	9	3	1	42	29	132
2014	GL-05	0	35	21	31	14	0	0	35	45	13
2014	GL-10	23	15	31	15	12	0	4	40	28	26
2014	GL-11	18	35	20	18	5	2	2	55	25	55
2011	GL	8	32	30	9	14	4	3	43	25	171
2011	GL-05	8	42	33	8	8	0	0	50	17	12
2011	GL-07	6	35	29	6	12	6	6	47	20	17
2011	GL-08	0	50	30	0	10	10	0	56	11	10
2011	GL-09	13	38	19	13	13	0	6	53	27	16
2011	GL-10	13	26	16	19	16	3	6	43	39	31
2011	GL-11	6	30	37	8	14	3	2	38	23	63

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	25	30	13	13	16	3	1	57	29	120
2017	GL-05	28	28	22	6	11	6	0	59	18	18
2017	GL-08	15	38	8	8	15	15	0	64	27	13
2017	GL-10	30	17	20	17	13	0	3	48	31	30
2017	GL-11	15	33	10	18	23	0	0	49	41	39
2014	GL	17	23	16	22	16	4	1	43	41	132
2014	GL-05	14	21	7	31	28	0	0	35	59	13
2014	GL-10	23	23	8	19	19	8	0	50	42	26
2014	GL-11	22	25	15	25	9	2	2	49	36	55
2011	GL	16	33	15	16	15	4	1	52	32	171
2011	GL-05	42	33	0	17	8	0	0	75	25	12
2011	GL-07	0	24	24	18	29	6	0	25	50	17
2011	GL-08	10	40	30	0	10	10	0	56	11	10
2011	GL-09	19	44	13	6	13	0	6	67	20	16
2011	GL-10	16	35	16	16	16	0	0	52	32	31
2011	GL-11	16	35	16	19	10	5	0	53	30	63

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	64	13	7	2	3	2	9	87	6	120
2017	GL-05	61	17	11	0	6	6	0	82	6	18
2017	GL-08	69	15	0	0	0	0	15	100	0	13
2017	GL-10	60	13	7	3	7	0	10	81	11	30
2017	GL-11	64	13	10	3	0	0	10	86	3	39
2014	GL	57	18	8	2	2	2	11	87	4	131
2014	GL-05	65	21	7	0	0	0	7	93	0	13
2014	GL-10	46	19	23	8	0	0	4	68	8	26
2014	GL-11	62	22	4	0	4	2	7	92	4	55

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	67	13	7	3	2	3	6	88	5	120
2017	GL-05	67	11	11	0	6	6	0	82	6	18
2017	GL-08	62	23	0	0	0	0	15	100	0	13
2017	GL-10	63	10	10	7	3	0	7	79	11	30
2017	GL-11	64	15	8	3	0	8	3	89	3	39
2014	GL	55	17	10	3	1	2	10	83	5	132
2014	GL-05	65	21	7	0	0	0	7	93	0	13
2014	GL-10	42	19	23	8	0	0	8	67	8	26
2014	GL-11	60	18	7	4	2	2	7	86	6	55
2011	GL	70	16	8	1	1	2	3	90	2	171
2011	GL-05	83	17	0	0	0	0	0	100	0	12
2011	GL-07	65	18	6	0	0	6	6	93	0	17
2011	GL-08	50	40	0	0	0	0	10	100	0	10
2011	GL-09	75	13	13	0	0	0	0	88	0	16
2011	GL-10	74	10	6	3	0	3	3	90	3	31
2011	GL-11	62	19	10	2	2	3	3	86	3	63
2008	GL	66	18	6	2	0	4	4	91	2	142
2008	GL-05	73	9	0	0	0	9	9	100	0	11
2008	GL-09	69	23	0	0	0	8	0	100	0	13
2008	GL-10	73	13	3	3	0	3	3	93	4	30
2008	GL-11	70	15	11	2	0	0	2	87	2	46

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	27	25	23	10	13	0	2	52	24	120
2017	GL-05	28	28	28	6	11	0	0	56	17	18
2017	GL-08	31	23	8	8	31	0	0	54	38	13
2017	GL-10	30	20	27	17	3	0	3	52	21	30
2017	GL-11	10	28	31	10	18	0	3	39	29	39
2014	GL	12	28	17	20	22	2	0	41	42	131
2014	GL-05	14	28	0	21	38	0	0	41	59	13
2014	GL-10	12	42	19	15	12	0	0	54	27	26
2014	GL-11	13	22	20	25	16	4	0	36	43	55
2011	GL	19	28	13	19	18	3	0	49	38	171
2011	GL-05	25	50	0	0	17	8	0	82	18	12
2011	GL-07	29	0	6	24	29	12	0	33	60	17
2011	GL-08	20	40	20	0	20	0	0	60	20	10
2011	GL-09	31	44	0	19	6	0	0	75	25	16
2011	GL-10	26	35	10	10	19	0	0	61	29	31
2011	GL-11	10	24	17	27	19	3	0	34	48	63
2008	GL	11	32	18	18	20	1	0	43	39	142
2008	GL-05	9	55	9	9	18	0	0	64	27	11
2008	GL-09	8	15	15	31	31	0	0	23	62	13
2008	GL-10	10	30	20	17	23	0	0	40	40	30
2008	GL-11	13	35	17	22	11	2	0	49	33	46

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	23	27	20	10	18	1	1	51	29	120
2017	GL-05	28	17	17	11	28	0	0	44	39	18
2017	GL-08	15	38	15	23	0	8	0	58	25	13
2017	GL-10	23	20	27	10	17	0	3	45	28	30
2017	GL-11	10	36	21	10	23	0	0	46	33	39
2014	GL	10	28	17	10	30	2	1	40	42	132
2014	GL-05	14	14	7	7	59	0	0	28	65	13
2014	GL-10	8	35	12	8	35	0	4	44	44	26
2014	GL-11	11	38	18	7	22	2	2	51	30	55
2011	GL	15	25	19	16	23	2	1	40	40	171
2011	GL-05	25	25	0	25	25	0	0	50	50	12
2011	GL-07	24	6	12	6	41	12	0	33	53	17
2011	GL-08	10	30	50	0	10	0	0	40	10	10
2011	GL-09	31	19	19	6	19	6	0	53	27	16
2011	GL-10	19	26	16	16	23	0	0	45	39	31
2011	GL-11	6	25	24	22	21	0	2	32	44	63
2008	GL	9	28	18	18	24	1	1	38	43	142
2008	GL-05	27	27	18	9	9	0	9	60	20	11
2008	GL-09	8	23	31	8	31	0	0	31	38	13
2008	GL-10	7	27	17	33	17	0	0	33	50	30
2008	GL-11	9	24	24	17	24	2	0	33	42	46

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	23	41	16	12	8	64	20	120
2017	GL-05	28	33	28	0	11	61	11	18
2017	GL-08	23	46	8	23	0	69	23	13
2017	GL-10	27	40	17	10	7	67	17	30
2017	GL-11	15	41	13	21	10	56	31	39

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	33	31	17	8	4	3	3	68	13	120
2017	GL-05	44	22	22	6	0	6	0	71	6	18
2017	GL-08	46	15	15	15	0	8	0	67	17	13
2017	GL-10	23	33	27	10	0	0	7	61	11	30
2017	GL-11	21	46	8	10	10	3	3	70	22	39
2014	GL	26	37	21	7	2	7	1	67	9	130
2014	GL-05	35	21	7	17	7	7	7	64	28	13
2014	GL-10	27	31	31	12	0	0	0	58	12	26
2014	GL-11	22	44	19	4	0	11	0	75	4	54

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	30	38	17	7	5	2	2	70	12	120
2017	GL-05	44	17	22	6	11	0	0	61	17	18
2017	GL-08	31	46	23	0	0	0	0	77	0	13
2017	GL-10	17	47	20	10	0	3	3	68	11	30
2017	GL-11	26	38	18	8	8	3	0	66	16	39
2014	GL	24	39	19	9	3	5	1	67	12	132
2014	GL-05	28	28	7	24	0	7	7	64	28	13
2014	GL-10	27	38	23	12	0	0	0	65	12	26
2014	GL-11	22	42	24	4	2	7	0	69	6	55
2011	GL	22	35	25	6	8	3	1	59	15	171
2011	GL-05	25	50	17	0	8	0	0	75	8	12
2011	GL-07	12	35	29	0	12	0	12	53	13	17
2011	GL-08	20	30	30	10	0	10	0	56	11	10
2011	GL-09	38	44	19	0	0	0	0	81	0	16
2011	GL-10	19	32	32	3	13	0	0	52	16	31
2011	GL-11	16	37	24	11	6	6	0	56	19	63

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	46	28	13	8	4	0	75	13	119
2017	GL-05	44	28	17	0	11	0	72	11	18
2017	GL-08	54	38	8	0	0	0	92	0	13
2017	GL-10	57	13	13	17	0	0	70	17	30
2017	GL-11	32	42	11	11	5	0	74	16	38
2014	GL	22	44	15	10	8	1	67	18	132
2014	GL-05	21	41	7	0	31	0	62	31	13
2014	GL-10	19	42	19	15	4	0	62	19	26
2014	GL-11	24	53	11	7	4	2	78	11	55
2011	GL	33	33	15	9	9	1	66	19	171
2011	GL-05	67	17	8	0	8	0	83	8	12
2011	GL-07	24	41	6	6	18	6	69	25	17
2011	GL-08	30	40	10	20	0	0	70	20	10
2011	GL-09	63	19	13	6	0	0	81	6	16
2011	GL-10	26	29	19	10	16	0	55	26	31
2011	GL-11	22	43	19	10	6	0	65	16	63
2008	GL	22	35	18	15	11	0	56	26	142
2008	GL-05	45	45	0	9	0	0	91	9	11
2008	GL-09	23	15	8	31	23	0	38	54	13
2008	GL-10	27	20	23	20	10	0	47	30	30
2008	GL-11	17	46	24	7	7	0	63	13	46

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	41	28	21	5	6	69	11	120
2017	GL-05	39	39	11	6	6	78	11	18
2017	GL-08	38	31	31	0	0	69	0	13
2017	GL-10	47	13	27	7	7	60	13	30
2017	GL-11	28	36	23	8	5	64	13	39
2014	GL	22	37	22	8	11	59	19	132
2014	GL-05	21	41	0	7	31	62	38	13
2014	GL-10	38	31	12	15	4	69	19	26
2014	GL-11	15	45	29	5	5	60	11	55
2011	GL	29	34	18	9	9	64	18	170
2011	GL-05	58	33	8	0	0	92	0	12
2011	GL-07	29	18	24	24	6	47	29	17
2011	GL-08	30	20	20	30	0	50	30	10
2011	GL-09	38	44	19	0	0	81	0	16
2011	GL-10	16	45	16	13	10	61	23	31
2011	GL-11	29	34	21	5	11	63	16	62

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	37	30	18	9	6	67	15	120
2017	GL-05	33	44	11	6	6	78	11	18
2017	GL-08	38	31	31	0	0	69	0	13
2017	GL-10	43	10	30	13	3	53	17	30
2017	GL-11	26	38	15	13	8	64	21	39
2014	GL	22	34	18	16	9	57	25	132
2014	GL-05	28	28	14	7	24	55	31	13
2014	GL-10	31	31	15	19	4	62	23	26
2014	GL-11	16	42	20	16	5	58	22	55
2011	GL	25	35	18	11	11	60	22	171
2011	GL-05	33	42	17	8	0	75	8	12
2011	GL-07	29	29	18	6	18	59	24	17
2011	GL-08	40	20	20	20	0	60	20	10
2011	GL-09	31	38	25	0	6	69	6	16
2011	GL-10	19	29	19	19	13	48	32	31
2011	GL-11	21	38	19	11	11	59	22	63
2008	GL	21	34	15	17	13	55	30	142
2008	GL-05	45	36	9	9	0	82	9	11
2008	GL-09	8	31	8	31	23	38	54	13
2008	GL-10	20	27	13	20	20	47	40	30
2008	GL-11	26	35	20	11	9	61	20	46

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	35	25	23	12	4	2	0	61	16	120
2017	GL-05	22	28	22	17	6	6	0	53	24	18
2017	GL-08	23	31	31	15	0	0	0	54	15	13
2017	GL-10	40	20	23	17	0	0	0	60	17	30
2017	GL-11	36	26	23	10	5	0	0	62	15	39
2014	GL	24	29	22	13	5	7	0	57	20	132
2014	GL-05	28	21	7	31	7	7	0	52	41	13
2014	GL-10	35	19	27	12	8	0	0	54	19	26
2014	GL-11	16	35	25	11	4	9	0	56	16	55
2011	GL	32	28	19	9	9	3	0	61	19	171
2011	GL-05	58	8	17	8	0	8	0	73	9	12
2011	GL-07	24	18	24	12	18	6	0	44	31	17
2011	GL-08	50	20	0	20	0	10	0	78	22	10
2011	GL-09	25	38	19	13	6	0	0	63	19	16
2011	GL-10	29	32	16	10	13	0	0	61	23	31
2011	GL-11	25	32	24	8	8	3	0	59	16	63
2008	GL	27	25	20	13	9	5	1	55	23	141
2008	GL-05	45	18	18	9	9	0	0	64	18	11
2008	GL-09	0	33	17	8	33	8	0	36	45	12
2008	GL-10	23	23	20	13	13	7	0	50	29	30
2008	GL-11	33	17	26	11	4	7	2	55	17	46

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	GL	15	53	33	120
2017	GL-05	17	56	28	18
2017	GL-08	15	46	38	13
2017	GL-10	17	43	40	30
2017	GL-11	15	54	31	39
2014	GL	12	52	36	132
2014	GL-05	7	48	45	13
2014	GL-10	19	50	31	26
2014	GL-11	13	53	35	55
2011	GL	14	53	33	171
2011	GL-05	8	58	33	12
2011	GL-07	24	41	35	17
2011	GL-08	0	60	40	10
2011	GL-09	13	44	44	16
2011	GL-10	16	68	16	31
2011	GL-11	11	49	40	63

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	GL	57	15	11	6	6	6	18
2014	GL	56	25	0	6	9999	13	16
2011	GL	42	29	13	13	9999	4	24

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	19	81	120
2017	GL-08	0	100	13
2017	GL-10	23	77	30
2017	GL-11	26	74	39
2014	GL	29	71	132
2014	GL-05	59	41	13
2014	GL-10	23	77	26
2014	GL-11	24	76	55

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	GL	61	23
2017	GL-11	70	10
2014	GL	53	37
2014	GL-11	54	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	GL	70	23
2017	GL-11	80	10
2014	GL	77	37
2014	GL-11	62	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	GL	23
2017	GL-11	10
2014	GL	37
2014	GL-11	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	GL	30	23

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	GL	43	23
2017	GL-11	60	10
2014	GL	53	37
2014	GL-11	62	13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	GL	70	23
2017	GL-11	80	10
2014	GL	43	37
2014	GL-11	62	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	GL	61	23
2017	GL-11	70	10
2014	GL	39	37
2014	GL-11	54	13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	GL	48	23
2017	GL-11	60	10
2014	GL	43	37

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	GL	48	23
2017	GL-11	80	10
2014	GL	26	37
2014	GL-11	38	13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	GL	65	23
2017	GL-11	60	10
2014	GL	69	37
2014	GL-11	69	13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	GL	43	23
2014	GL	51	37
2014	GL-11	46	13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	GL	23
2017	GL-11	10
2014	GL-11	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	GL	74	23
2017	GL-11	100	10
2014	GL	51	37
2014	GL-11	54	13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	GL	43	23
2017	GL-11	50	10
2014	GL	32	37

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	GL	52	23
2017	GL-11	60	10
2014	GL	56	37
2014	GL-11	62	13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	GL	35	23
2017	GL-11	50	10
2014	GL	29	37

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	GL	0	23
2017	GL-11	0	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	GL	26	23
2014	GL	25	37

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	GL	0	23
2017	GL-11	0	10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	GL-11	0	10
2014	GL	23	37
2014	GL-11	38	13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	GL	22	23

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	GL-11	0	10
2014	GL	18	37

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	GL-11	0	10
2014	GL	22	35

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	GL	0	23
2017	GL-11	0	10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	GL-11	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	GL-11	0	10
2014	GL-11	0	12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	GL	22	23
2014	GL	29	35

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Total responses
2017	GL	23
2017	GL-11	10
2014	GL	35
2014	GL-11	12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	GL	48	23
2017	GL-11	60	10
2014	GL	37	35

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	GL	23
2017	GL-11	10
2014	GL-11	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	GL	52	23
2014	GL	62	35
2014	GL-11	67	12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	GL-11	0	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	100	0	23
2017	GL-11	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	23	26	20	9	13	8	3	54	24	120
2017	GL-05	33	33	17	6	6	6	0	71	12	18
2017	GL-08	23	23	8	15	0	31	0	67	22	13
2017	GL-10	17	20	30	13	13	3	3	39	29	30
2017	GL-11	15	28	23	10	21	3	0	45	32	39
2014	GL	14	26	19	11	16	11	4	47	31	131
2014	GL-05	7	21	14	14	38	7	0	30	56	13
2014	GL-10	8	28	20	12	20	4	8	41	36	25
2014	GL-11	16	24	25	13	9	11	2	46	25	55

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	31	31	18	7	11	3	0	64	18	120
2017	GL-05	33	39	11	0	11	6	0	76	12	18
2017	GL-08	23	38	15	8	0	15	0	73	9	13
2017	GL-10	27	23	27	17	7	0	0	50	23	30
2017	GL-11	23	38	15	5	18	0	0	62	23	39
2014	GL	24	29	17	14	11	4	2	56	27	131
2014	GL-05	21	21	14	7	38	0	0	41	45	13
2014	GL-10	12	44	12	16	8	4	4	61	26	25
2014	GL-11	27	24	24	18	4	4	0	53	23	55
2011	GL	27	40	15	8	7	4	0	69	15	169
2011	GL-05	50	25	17	0	8	0	0	75	8	12
2011	GL-07	19	38	25	6	13	0	0	56	19	16
2011	GL-08	50	20	10	10	0	10	0	78	11	10
2011	GL-09	56	31	0	6	6	0	0	88	13	16
2011	GL-10	19	42	19	13	6	0	0	61	19	31
2011	GL-11	19	44	16	6	6	8	0	68	14	62

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	28	44	18	4	4	2	0	73	9	119
2017	GL-05	28	39	22	6	0	6	0	71	6	18
2017	GL-08	15	38	31	0	15	0	0	54	15	13
2017	GL-10	30	50	10	7	3	0	0	80	10	30
2017	GL-11	28	54	10	3	3	3	0	84	5	39
2014	GL	22	53	13	5	2	2	1	78	8	132
2014	GL-05	31	41	7	14	0	7	0	78	15	13
2014	GL-10	35	46	12	8	0	0	0	81	8	26
2014	GL-11	16	65	13	4	0	0	2	83	4	55
2011	GL	23	57	12	3	2	2	1	83	5	171
2011	GL-05	8	50	25	17	0	0	0	58	17	12
2011	GL-07	12	65	12	0	6	6	0	81	6	17
2011	GL-08	10	40	30	10	0	10	0	56	11	10
2011	GL-09	25	63	6	0	0	6	0	93	0	16
2011	GL-10	42	39	13	6	0	0	0	81	6	31
2011	GL-11	25	65	8	0	2	0	0	90	2	63
2008	GL	28	54	10	6	1	1	0	83	7	142
2008	GL-05	9	73	9	9	0	0	0	82	9	11
2008	GL-09	31	31	15	15	8	0	0	62	23	13
2008	GL-10	27	67	3	3	0	0	0	93	3	30
2008	GL-11	33	48	13	7	0	0	0	80	7	46

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	15	23	33	12	7	9	1	43	20	120
2017	GL-05	22	22	28	11	0	17	0	53	13	18
2017	GL-08	8	31	38	0	15	8	0	42	17	13
2017	GL-10	13	23	37	17	3	7	0	39	21	30
2017	GL-11	10	21	36	18	8	8	0	33	28	39
2014	GL	7	31	27	16	8	9	2	42	27	132
2014	GL-05	7	28	21	31	14	0	0	35	45	13
2014	GL-10	8	35	27	19	12	0	0	42	31	26
2014	GL-11	5	31	27	16	5	13	2	43	26	55
2011	GL	8	35	22	14	12	8	1	47	28	170
2011	GL-05	8	42	33	8	0	8	0	55	9	12
2011	GL-07	0	41	18	12	24	6	0	44	38	17
2011	GL-08	0	10	60	20	0	10	0	11	22	10
2011	GL-09	6	38	25	0	13	19	0	54	15	16
2011	GL-10	17	30	27	10	13	3	0	48	24	30
2011	GL-11	6	43	17	14	16	3	0	51	31	63

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	35	33	15	9	5	2	1	70	15	120
2017	GL-05	44	22	22	0	6	6	0	71	6	18
2017	GL-08	23	31	15	15	8	8	0	58	25	13
2017	GL-10	43	37	10	10	0	0	0	80	10	30
2017	GL-11	28	33	18	13	8	0	0	62	21	39
2014	GL	27	34	16	9	8	4	1	65	18	132
2014	GL-05	45	28	14	7	0	7	0	78	7	13
2014	GL-10	31	35	15	15	4	0	0	65	19	26
2014	GL-11	22	42	16	7	7	4	2	67	15	55
2011	GL	37	35	12	6	5	5	0	75	12	170
2011	GL-05	42	50	8	0	0	0	0	92	0	12
2011	GL-07	41	18	18	0	18	6	0	63	19	17
2011	GL-08	50	20	10	10	0	10	0	78	11	10
2011	GL-09	38	38	6	13	0	6	0	80	13	16
2011	GL-10	37	37	10	7	7	3	0	76	14	30
2011	GL-11	38	33	17	6	5	0	0	71	11	63
2008	GL	32	37	15	7	4	4	0	72	12	142
2008	GL-05	36	45	9	0	0	9	0	90	0	11
2008	GL-09	8	54	0	31	8	0	0	62	38	13
2008	GL-10	33	43	7	10	7	0	0	77	17	30
2008	GL-11	37	33	20	2	2	7	0	74	5	46

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	27	35	14	11	6	7	1	67	18	120
2017	GL-05	28	33	11	0	11	17	0	73	13	18
2017	GL-08	31	23	15	15	8	8	0	58	25	13
2017	GL-10	23	40	27	7	3	0	0	63	10	30
2017	GL-11	18	41	8	21	5	8	0	64	28	39
2014	GL	20	35	22	10	5	7	2	60	16	131
2014	GL-05	21	45	0	21	7	7	0	70	30	13
2014	GL-10	23	50	15	8	4	0	0	73	12	26
2014	GL-11	18	29	35	7	5	4	2	50	13	55
2011	GL	24	35	14	10	9	8	1	64	21	170
2011	GL-05	50	33	8	0	8	0	0	83	8	12
2011	GL-07	29	18	12	12	24	6	0	50	38	17
2011	GL-08	30	40	10	0	10	10	0	78	11	10
2011	GL-09	31	19	13	19	0	19	0	62	23	16
2011	GL-10	30	30	13	10	10	7	0	64	21	30
2011	GL-11	14	41	19	11	10	5	0	58	22	63
2008	GL	20	46	10	14	6	4	0	69	21	142
2008	GL-05	27	55	0	9	0	9	0	90	10	11
2008	GL-09	8	46	0	31	8	8	0	58	42	13
2008	GL-10	30	37	7	20	7	0	0	67	27	30
2008	GL-11	17	52	13	9	4	4	0	73	14	46

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	12	88	119
2017	GL-05	0	100	17
2017	GL-08	0	100	13
2017	GL-10	20	80	30
2017	GL-11	15	85	39
2014	GL	17	83	132
2014	GL-11	18	82	55

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	GL	50	14
2014	GL	36	21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	GL	86	14
2014	GL	82	21
2014	GL-11	90	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	GL	14
2014	GL	21
2014	GL-11	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	GL	0	14
2014	GL-11	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	GL	36	14
2014	GL	22	21

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	GL	14
2014	GL	21
2014	GL-11	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	GL	0	14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	GL	14
2014	GL	21
2014	GL-11	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	GL	0	14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	GL	0	14

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	GL	43	14
2014	GL	40	21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	GL	43	14
2014	GL	22	21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	GL	36	14
2014	GL-11	0	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	GL	0	13
2014	GL	22	21

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	Total responses
2017	GL	13
2014	GL	21
2014	GL-11	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	GL	0	13

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	GL	0	13
2014	GL-11	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	GL	54	13
2014	GL	27	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	GL	46	13
2014	GL	51	21

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	GL	38	13
2014	GL-11	0	10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	100	0	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	24	24	24	8	8	12	2	55	18	119
2017	GL-05	33	33	22	0	6	6	0	71	6	18
2017	GL-08	23	15	23	0	0	31	8	63	0	13
2017	GL-10	20	17	30	13	10	7	3	41	26	30
2017	GL-11	13	32	21	11	11	13	0	52	24	38
2014	GL	20	17	29	11	5	13	4	45	19	132
2014	GL-05	7	14	21	17	21	21	0	26	48	13
2014	GL-10	35	12	31	12	0	8	4	52	13	26
2014	GL-11	18	18	38	9	4	11	2	42	15	55

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	31	31	19	6	8	4	1	65	14	119
2017	GL-05	39	39	11	0	6	6	0	82	6	18
2017	GL-08	31	15	23	0	0	23	8	67	0	13
2017	GL-10	30	17	23	20	7	3	0	48	28	30
2017	GL-11	18	45	21	3	13	0	0	63	16	38
2014	GL	27	26	22	11	5	9	0	58	18	131
2014	GL-05	14	28	7	17	21	14	0	48	44	13
2014	GL-10	32	24	20	16	0	8	0	61	17	25
2014	GL-11	27	29	27	5	4	7	0	61	10	55
2011	GL	35	35	16	6	4	4	0	72	11	170
2011	GL-05	58	0	33	0	8	0	0	58	8	12
2011	GL-07	12	35	35	12	0	6	0	50	13	17
2011	GL-08	60	20	10	0	0	10	0	89	0	10
2011	GL-09	63	31	0	6	0	0	0	94	6	16
2011	GL-10	29	42	10	13	6	0	0	71	19	31
2011	GL-11	26	42	19	3	5	5	0	71	8	62

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	13	12	28	15	30	1	1	26	46	120
2017	GL-05	6	6	33	22	33	0	0	11	56	18
2017	GL-08	23	15	23	0	38	0	0	38	38	13
2017	GL-10	23	13	23	17	20	3	0	38	38	30
2017	GL-11	5	10	31	18	36	0	0	15	54	39

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	23	37	23	9	7	1	61	16	120
2017	GL-05	22	44	17	11	6	0	67	17	18
2017	GL-08	38	31	15	8	8	0	69	15	13
2017	GL-10	20	33	33	10	3	0	53	13	30
2017	GL-11	18	38	23	13	8	0	56	21	39

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	37	35	14	8	5	1	2	73	13	118
2017	GL-05	28	50	11	6	0	0	6	82	6	18
2017	GL-08	50	25	17	0	8	0	0	75	8	12
2017	GL-10	34	28	14	17	3	3	0	64	21	29
2017	GL-11	31	41	13	8	8	0	0	72	15	39

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	20	23	19	19	17	2	44	37	120
2017	GL-05	22	28	28	11	11	0	50	22	18
2017	GL-08	31	0	31	23	15	0	31	38	13
2017	GL-10	23	20	17	23	13	3	45	38	30
2017	GL-11	10	26	18	21	26	0	36	46	39

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	45	33	13	3	3	4	81	5	120
2017	GL-05	44	39	11	0	0	6	88	0	18
2017	GL-08	54	23	15	0	8	0	77	8	13
2017	GL-10	40	33	17	3	0	7	79	4	30
2017	GL-11	38	38	15	5	0	3	79	5	39

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	31	35	23	6	4	1	67	10	118
2017	GL-05	11	56	28	6	0	0	67	6	18
2017	GL-08	17	67	8	0	8	0	83	8	12
2017	GL-10	53	17	17	10	3	0	70	13	30
2017	GL-11	21	39	32	8	0	0	61	8	38

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	32	31	18	12	4	2	65	16	118
2017	GL-05	22	44	28	6	0	0	67	6	18
2017	GL-08	33	42	17	0	8	0	75	8	12
2017	GL-10	48	17	24	3	3	3	68	7	29
2017	GL-11	21	38	10	26	5	0	59	31	39

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	22	38	21	13	4	2	61	18	119
2017	GL-05	11	56	28	6	0	0	67	6	18
2017	GL-08	17	42	33	0	8	0	58	8	12
2017	GL-10	30	37	13	13	3	3	69	17	30
2017	GL-11	13	33	21	28	5	0	46	33	39

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	33	32	15	12	7	2	66	19	119
2017	GL-05	17	50	28	6	0	0	67	6	18
2017	GL-08	42	42	8	0	8	0	83	8	12
2017	GL-10	40	27	17	10	3	3	69	14	30
2017	GL-11	21	36	13	18	13	0	56	31	39

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	40	26	19	6	7	3	68	13	119
2017	GL-05	39	44	17	0	0	0	83	0	18
2017	GL-08	58	17	8	8	8	0	75	17	12
2017	GL-10	40	20	23	7	3	7	64	11	30
2017	GL-11	38	21	18	8	15	0	59	23	39

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	47	28	21	1	2	1	1	76	3	120
2017	GL-05	56	22	17	0	6	0	0	78	6	18
2017	GL-08	69	15	15	0	0	0	0	85	0	13
2017	GL-10	57	17	23	0	0	3	0	76	0	30
2017	GL-11	28	44	26	3	0	0	0	72	3	39

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	62	15	4	12	3	2	2	80	16	120
2017	GL-05	56	44	0	0	0	0	0	100	0	18
2017	GL-08	92	8	0	0	0	0	0	100	0	13
2017	GL-10	57	7	7	23	3	3	0	66	28	30
2017	GL-11	59	13	8	13	5	3	0	74	18	39

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	42	25	21	7	3	1	1	68	10	120
2017	GL-05	39	28	28	6	0	0	0	67	6	18
2017	GL-08	54	15	15	8	8	0	0	69	15	13
2017	GL-10	43	27	20	3	3	3	0	72	7	30
2017	GL-11	38	23	23	10	5	0	0	62	15	39

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	48	23	13	12	3	1	1	72	14	120
2017	GL-05	50	22	17	11	0	0	0	72	11	18
2017	GL-08	62	23	8	8	0	0	0	85	8	13
2017	GL-10	53	13	17	10	3	3	0	69	14	30
2017	GL-11	38	28	13	18	3	0	0	67	21	39

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	50	18	4	4	1	2	22	88	7	120
2017	GL-05	56	22	11	6	0	0	6	82	6	18
2017	GL-08	54	23	0	0	8	0	15	91	9	13
2017	GL-10	57	23	7	0	0	3	10	92	0	30
2017	GL-11	44	13	0	10	0	3	31	85	15	39

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	62	21	5	3	1	1	8	91	4	120
2017	GL-05	89	11	0	0	0	0	0	100	0	18
2017	GL-08	85	15	0	0	0	0	0	100	0	13
2017	GL-10	53	27	7	7	0	3	3	86	7	30
2017	GL-11	46	33	8	0	0	0	13	91	0	39

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	63	16	8	2	5	2	4	84	7	120
2017	GL-05	67	17	0	0	11	6	0	88	12	18
2017	GL-08	85	0	0	0	8	0	8	92	8	13
2017	GL-10	67	20	7	0	3	3	0	90	3	30
2017	GL-11	62	13	15	3	3	0	5	78	5	39

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	47	35	12	3	1	1	3	84	3	120
2017	GL-05	39	44	17	0	0	0	0	83	0	18
2017	GL-08	62	31	8	0	0	0	0	92	0	13
2017	GL-10	53	27	10	3	3	3	0	83	7	30
2017	GL-11	49	33	15	0	0	0	3	84	0	39

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	14	34	33	10	7	2	49	17	120
2017	GL-05	6	44	44	6	0	0	50	6	18
2017	GL-08	15	46	31	0	8	0	62	8	13
2017	GL-10	20	27	37	7	7	3	48	14	30
2017	GL-11	13	26	31	23	8	0	38	31	39

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	7	13	35	28	16	2	45	20	119
2017	GL-05	0	6	44	39	11	0	50	6	18
2017	GL-08	8	0	38	15	38	0	54	8	13
2017	GL-10	0	20	33	27	17	3	45	21	30
2017	GL-11	15	15	41	15	13	0	28	31	39

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	17	25	30	13	10	5	1	44	24	120
2017	GL-05	0	28	39	17	11	6	0	29	29	18
2017	GL-08	15	31	23	8	8	15	0	55	18	13
2017	GL-10	13	23	30	17	10	7	0	39	29	30
2017	GL-11	15	31	26	13	13	3	0	47	26	39

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	24	34	17	15	8	2	1	59	23	119
2017	GL-05	11	33	33	11	6	6	0	47	18	18
2017	GL-08	31	23	31	8	8	0	0	54	15	13
2017	GL-10	27	30	17	17	7	3	0	59	24	30
2017	GL-11	13	47	11	18	11	0	0	61	29	38

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	15	85	120
2017	GL-05	33	67	18
2017	GL-11	18	82	39
2014	GL	14	86	132
2014	GL-10	0	100	26
2014	GL-11	15	85	55

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	GL	72	28	18
2014	GL	51	49	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	62	8	15	8	8	0	0	69	15	13

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	11	25	19	25	16	3	1	11	89	119
2017	GL-05	6	17	22	28	28	0	0	6	94	18
2017	GL-08	15	15	23	15	23	8	0	17	83	13
2017	GL-10	30	10	17	30	7	3	3	32	68	30
2017	GL-11	0	41	13	28	15	3	0	0	100	39

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	GL	21	102
2017	GL-05	24	17
2017	GL-08	40	10
2017	GL-10	16	19
2017	GL-11	16	38

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	GL	24	102
2017	GL-05	18	17
2017	GL-08	60	10
2017	GL-10	21	19
2017	GL-11	11	38

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	GL	16	102
2017	GL-05	12	17
2017	GL-08	20	10
2017	GL-10	21	19
2017	GL-11	11	38

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	GL	66	102
2017	GL-05	71	17
2017	GL-08	90	10
2017	GL-10	47	19
2017	GL-11	76	38

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	GL	3	102
2017	GL-05	6	17
2017	GL-08	0	10
2017	GL-10	5	19
2017	GL-11	0	38

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	GL	36	102
2017	GL-05	35	17
2017	GL-08	50	10
2017	GL-10	47	19
2017	GL-11	29	38

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	GL	3	35	10	9	5	37	97
2017	GL-05	6	29	18	12	6	29	17
2017	GL-08	0	20	20	10	0	50	10
2017	GL-10	11	32	0	16	11	32	19
2017	GL-11	0	40	11	6	6	37	35

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	10	23	18	20	20	2	8	36	44	102
2017	GL-05	0	35	12	35	12	0	6	38	50	17
2017	GL-08	20	10	20	20	30	0	0	30	50	10
2017	GL-10	11	32	11	11	37	0	0	42	47	19
2017	GL-11	5	18	21	21	18	5	11	28	47	38

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	GL	4	13	16	23	38	1	6	18	65	102
2017	GL-05	0	18	12	35	29	0	6	19	69	17
2017	GL-08	0	20	10	10	60	0	0	20	70	10
2017	GL-10	0	5	21	37	37	0	0	5	74	19
2017	GL-11	0	18	18	13	39	3	8	21	59	38

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - GL

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)