2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 53 6 9 6 0 0 78 15 129
2017 EN-02 20 40 10 10 20 0 0 60 30 10
2017 EN-03 23 58 3 9 6 0 0 81 15 64
2017 EN-04 34 41 11 11 3 0 0 75 14 36
2017 EN-05 23 59 6 6 6 0 0 82 12 17
2014 EN 23 50 9 12 6 0 0 73 18 128
2014 EN-03 16 59 5 14 5 0 0 75 20 56
2014 EN-04 24 47 15 9 6 0 0 71 15 34
2014 EN-05 38 42 4 8 8 0 0 79 17 24
2011 EN 34 51 4 7 3 1 0 85 10 158
2011 EN-02 40 50 10 0 0 0 0 90 0 10
2011 EN-03 32 49 3 8 7 1 0 82 15 73
2011 EN-04 27 56 7 11 0 0 0 82 11 45
2011 EN-05 41 56 4 0 0 0 0 96 0 27
2008 EN 25 54 6 7 8 0 0 79 15 141
2008 EN-03 11 61 5 13 11 0 0 71 23 56
2008 EN-04 26 58 5 2 9 0 0 84 12 43
2008 EN-05 42 31 15 8 4 0 0 73 12 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 25 8 5 1 0 3 86 6 129
2017 EN-02 70 10 10 0 10 0 0 80 10 10
2017 EN-03 63 26 3 6 0 0 2 91 6 64
2017 EN-04 55 25 14 0 0 0 6 85 0 36
2017 EN-05 41 29 12 18 0 0 0 71 18 17
2014 EN 59 21 2 10 3 0 5 84 14 128
2014 EN-03 61 20 2 7 4 0 7 86 12 56
2014 EN-04 59 26 3 9 0 0 3 88 9 34
2014 EN-05 63 25 0 8 0 0 4 91 9 24
2011 EN 66 23 4 3 3 1 1 90 6 159
2011 EN-02 40 10 0 30 20 0 0 50 50 10
2011 EN-03 70 19 5 1 1 1 1 92 3 74
2011 EN-04 67 27 7 0 0 0 0 93 0 45
2011 EN-05 63 30 0 4 4 0 0 93 7 27
2008 EN 63 23 4 4 5 0 1 88 9 141
2008 EN-03 73 13 5 2 7 0 0 86 9 56
2008 EN-04 60 30 2 0 2 0 5 95 2 43
2008 EN-05 50 42 4 4 0 0 0 92 4 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 18 5 13 4 0 2 77 17 129
2017 EN-02 60 0 10 20 10 0 0 60 30 10
2017 EN-03 74 14 3 8 2 0 0 88 9 64
2017 EN-04 47 25 6 11 6 0 6 76 18 36
2017 EN-05 29 23 6 35 6 0 0 53 41 17
2014 EN 52 23 6 6 7 0 5 79 14 128
2014 EN-03 55 23 4 5 5 0 7 85 12 56
2014 EN-04 53 29 9 0 6 0 3 85 6 34
2014 EN-05 54 21 4 8 8 0 4 78 17 24
2011 EN 64 19 3 9 4 0 1 84 13 159
2011 EN-02 40 20 0 20 20 0 0 60 40 10
2011 EN-03 65 22 3 4 5 0 1 88 10 74
2011 EN-04 69 18 2 9 0 0 2 89 9 45
2011 EN-05 63 11 4 19 4 0 0 74 22 27
2008 EN 60 17 10 7 5 0 1 78 12 141
2008 EN-03 64 16 7 7 5 0 0 80 13 56
2008 EN-04 60 19 12 5 2 0 2 81 7 43
2008 EN-05 62 19 8 4 8 0 0 81 12 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 34 8 14 5 0 0 73 19 129
2017 EN-02 30 50 0 20 0 0 0 80 20 10
2017 EN-03 39 39 5 12 5 0 0 78 17 64
2017 EN-04 33 27 20 11 8 0 0 61 20 36
2017 EN-05 47 24 0 24 6 0 0 71 29 17
2014 EN 41 34 7 12 6 0 0 75 18 128
2014 EN-03 43 30 5 14 7 0 0 73 21 56
2014 EN-04 38 38 6 9 9 0 0 76 18 34
2014 EN-05 46 33 8 8 4 0 0 79 13 24
2011 EN 44 40 7 6 4 0 0 84 9 159
2011 EN-02 50 40 0 10 0 0 0 90 10 10
2011 EN-03 42 43 8 5 1 0 0 85 7 74
2011 EN-04 40 36 11 9 4 0 0 76 13 45
2011 EN-05 48 41 0 0 11 0 0 89 11 27

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 48 8 11 5 1 1 76 16 129
2017 EN-02 20 40 10 10 20 0 0 60 30 10
2017 EN-03 22 55 9 13 2 0 0 76 14 64
2017 EN-04 30 39 6 11 8 3 3 73 21 36
2017 EN-05 41 47 6 6 0 0 0 88 6 17
2014 EN 23 41 10 16 10 0 0 63 27 128
2014 EN-03 14 43 11 18 14 0 0 57 32 56
2014 EN-04 26 32 15 24 3 0 0 59 26 34
2014 EN-05 42 50 4 4 0 0 0 92 4 24
2011 EN 28 43 15 6 8 1 1 71 13 159
2011 EN-02 10 30 20 20 20 0 0 40 40 10
2011 EN-03 23 46 16 7 7 1 0 70 14 74
2011 EN-04 29 47 11 4 9 0 0 76 13 45
2011 EN-05 44 33 19 0 4 0 0 78 4 27
2008 EN 26 35 18 10 7 1 2 64 18 141
2008 EN-03 23 45 14 7 11 0 0 68 18 56
2008 EN-04 28 30 14 16 5 2 5 63 23 43
2008 EN-05 35 38 23 0 4 0 0 73 4 26

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 49 38 9 3 1 1 0 87 4 129
2017 EN-02 30 40 30 0 0 0 0 70 0 10
2017 EN-03 51 37 7 5 0 0 0 88 5 64
2017 EN-04 47 36 8 3 3 3 0 86 6 36
2017 EN-05 47 47 6 0 0 0 0 94 0 17
2014 EN 48 39 5 6 2 0 0 87 9 128
2014 EN-03 41 43 7 5 4 0 0 84 9 56
2014 EN-04 59 32 6 3 0 0 0 91 3 34
2014 EN-05 67 21 0 13 0 0 0 88 13 24
2011 EN 47 40 6 6 1 1 0 88 6 159
2011 EN-02 30 50 20 0 0 0 0 80 0 10
2011 EN-03 45 39 9 5 0 1 0 85 5 74
2011 EN-04 47 47 0 7 0 0 0 93 7 45
2011 EN-05 56 33 0 7 4 0 0 89 11 27
2008 EN 43 46 5 4 2 0 0 89 6 141
2008 EN-03 50 45 2 2 2 0 0 95 4 56
2008 EN-04 44 44 7 5 0 0 0 88 5 43
2008 EN-05 35 50 8 4 4 0 0 85 8 26

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 40 3 5 1 0 0 91 6 129
2017 EN-02 30 60 0 10 0 0 0 90 10 10
2017 EN-03 56 36 3 5 0 0 0 92 5 64
2017 EN-04 44 39 6 8 3 0 0 83 11 36
2017 EN-05 53 47 0 0 0 0 0 100 0 17
2014 EN 48 40 4 6 2 0 0 88 8 128
2014 EN-03 46 41 5 5 2 0 0 88 7 56
2014 EN-04 59 32 6 3 0 0 0 91 3 34
2014 EN-05 58 33 0 8 0 0 0 92 8 24
2011 EN 50 42 4 3 1 0 0 92 4 159
2011 EN-02 50 30 20 0 0 0 0 80 0 10
2011 EN-03 51 41 3 4 1 0 0 92 5 74
2011 EN-04 47 49 2 2 0 0 0 96 2 45
2011 EN-05 52 41 4 0 4 0 0 93 4 27
2008 EN 50 40 6 3 1 0 0 90 4 141
2008 EN-03 50 45 4 2 0 0 0 95 2 56
2008 EN-04 56 35 5 5 0 0 0 91 5 43
2008 EN-05 50 42 8 0 0 0 0 92 0 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 57 34 7 2 0 0 0 91 2 128
2017 EN-02 50 20 10 20 0 0 0 70 20 10
2017 EN-03 63 36 2 0 0 0 0 98 0 64
2017 EN-04 44 39 14 3 0 0 0 83 3 36
2017 EN-05 62 25 13 0 0 0 0 87 0 16
2014 EN 45 41 5 9 1 0 0 86 9 128
2014 EN-03 41 43 5 11 0 0 0 84 11 56
2014 EN-04 53 41 3 3 0 0 0 94 3 34
2014 EN-05 50 38 4 8 0 0 0 88 8 24

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 41 8 9 2 0 0 82 10 129
2017 EN-02 30 40 0 30 0 0 0 70 30 10
2017 EN-03 34 46 12 7 2 0 0 80 8 64
2017 EN-04 55 33 6 3 3 0 0 89 6 36
2017 EN-05 35 47 0 18 0 0 0 82 18 17
2014 EN 32 42 10 9 5 1 2 76 14 128
2014 EN-03 34 38 12 7 7 0 2 73 15 56
2014 EN-04 41 47 3 9 0 0 0 88 9 34
2014 EN-05 25 46 13 4 8 4 0 74 13 24
2011 EN 36 40 12 9 3 0 1 76 12 159
2011 EN-02 0 80 10 10 0 0 0 80 10 10
2011 EN-03 28 43 14 9 4 0 1 73 14 74
2011 EN-04 42 31 13 11 2 0 0 73 13 45
2011 EN-05 52 33 7 7 0 0 0 85 7 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 30 8 13 5 2 5 72 20 129
2017 EN-02 30 30 0 20 0 0 20 75 25 10
2017 EN-03 30 36 11 13 6 2 3 69 20 64
2017 EN-04 53 22 6 8 6 3 3 79 15 36
2017 EN-05 24 29 6 24 6 0 12 60 33 17
2014 EN 28 37 5 17 10 0 2 66 28 128
2014 EN-03 21 36 7 21 14 0 0 57 36 56
2014 EN-04 41 38 9 9 0 0 3 82 9 34
2014 EN-05 33 33 0 21 8 0 4 70 30 24
2011 EN 34 30 8 14 13 0 1 65 27 159
2011 EN-02 40 20 10 20 10 0 0 60 30 10
2011 EN-03 31 34 9 11 15 0 0 65 26 74
2011 EN-04 36 31 7 13 9 0 4 70 23 45
2011 EN-05 37 22 7 19 15 0 0 59 33 27
2008 EN 30 32 10 11 14 0 3 64 26 141
2008 EN-03 29 36 7 7 16 0 5 68 25 56
2008 EN-04 40 33 5 7 14 0 2 74 21 43
2008 EN-05 19 27 19 19 15 0 0 46 35 26

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 41 43 9 6 1 0 0 84 7 128
2017 EN-02 30 20 50 0 0 0 0 50 0 10
2017 EN-03 45 45 3 6 0 0 0 91 6 64
2017 EN-04 34 46 9 9 3 0 0 80 11 35
2017 EN-05 41 47 6 6 0 0 0 88 6 17
2014 EN 34 37 16 9 5 0 0 70 14 128
2014 EN-03 30 46 11 5 7 0 0 77 13 56
2014 EN-04 38 26 24 12 0 0 0 65 12 34
2014 EN-05 46 25 13 13 4 0 0 71 17 24
2011 EN 40 35 12 8 6 0 0 75 13 159
2011 EN-02 30 20 50 0 0 0 0 50 0 10
2011 EN-03 39 35 9 8 8 0 0 74 16 74
2011 EN-04 42 31 13 9 4 0 0 73 13 45
2011 EN-05 41 44 4 7 4 0 0 85 11 27
2008 EN 36 43 8 8 4 1 0 80 12 141
2008 EN-03 39 39 7 5 7 2 0 80 13 56
2008 EN-04 44 35 7 9 5 0 0 79 14 43
2008 EN-05 19 62 8 12 0 0 0 81 12 26

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 40 12 12 9 0 1 66 22 129
2017 EN-02 30 20 20 20 10 0 0 50 30 10
2017 EN-03 23 39 17 12 8 0 0 63 20 64
2017 EN-04 27 39 6 14 11 0 3 68 26 36
2017 EN-05 23 53 6 6 12 0 0 76 18 17
2014 EN 17 37 19 13 13 0 0 55 27 128
2014 EN-03 16 32 25 11 16 0 0 48 27 56
2014 EN-04 26 32 15 12 15 0 0 59 26 34
2014 EN-05 8 71 13 0 8 0 0 79 8 24
2011 EN 18 43 14 12 11 1 1 62 23 159
2011 EN-02 10 30 20 40 0 0 0 40 40 10
2011 EN-03 20 36 18 8 14 3 1 59 23 74
2011 EN-04 20 40 13 13 13 0 0 60 27 45
2011 EN-05 7 70 7 11 4 0 0 78 15 27

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 42 12 12 8 0 0 68 20 129
2017 EN-02 20 30 10 20 20 0 0 50 40 10
2017 EN-03 26 39 16 14 5 0 0 66 19 64
2017 EN-04 27 45 8 8 11 0 0 72 20 36
2017 EN-05 24 53 6 12 6 0 0 76 18 17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 37 9 8 2 1 0 81 10 129
2017 EN-02 20 50 20 10 0 0 0 70 10 10
2017 EN-03 46 34 11 6 3 0 0 80 9 64
2017 EN-04 36 39 8 11 3 3 0 77 14 36
2017 EN-05 53 41 0 6 0 0 0 94 6 17
2014 EN 45 37 9 5 5 0 0 81 9 128
2014 EN-03 41 39 7 5 7 0 0 80 13 56
2014 EN-04 41 35 15 6 3 0 0 76 9 34
2014 EN-05 63 29 8 0 0 0 0 92 0 24
2011 EN 40 43 8 6 1 1 0 85 7 159
2011 EN-02 20 40 30 10 0 0 0 60 10 10
2011 EN-03 38 45 8 5 1 3 0 85 7 74
2011 EN-04 44 42 7 7 0 0 0 87 7 45
2011 EN-05 44 44 4 4 4 0 0 89 7 27
2008 EN 40 48 6 4 3 0 0 87 7 141
2008 EN-03 39 45 4 7 5 0 0 84 13 56
2008 EN-04 42 47 9 0 2 0 0 88 2 43
2008 EN-05 46 50 0 4 0 0 0 96 4 26

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 31 13 13 6 0 0 67 20 129
2017 EN-02 20 30 10 40 0 0 0 50 40 10
2017 EN-03 35 30 19 11 5 0 0 66 16 64
2017 EN-04 33 36 8 11 11 0 0 69 22 36
2017 EN-05 47 29 6 12 6 0 0 76 18 17

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 54 36 9 1 0 0 0 90 1 129
2017 EN-02 30 50 20 0 0 0 0 80 0 10
2017 EN-03 59 33 8 0 0 0 0 92 0 64
2017 EN-04 53 33 14 0 0 0 0 86 0 36
2017 EN-05 47 47 0 6 0 0 0 94 6 17
2014 EN 57 33 7 2 2 0 0 90 3 128
2014 EN-03 55 36 5 2 2 0 0 91 4 56
2014 EN-04 59 26 15 0 0 0 0 85 0 34
2014 EN-05 75 21 0 4 0 0 0 96 4 24
2011 EN 58 32 7 1 1 0 0 91 3 159
2011 EN-02 40 50 10 0 0 0 0 90 0 10
2011 EN-03 54 31 11 3 1 0 0 85 4 74
2011 EN-04 60 36 4 0 0 0 0 96 0 45
2011 EN-05 74 22 0 0 4 0 0 96 4 27

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 41 9 9 3 1 0 78 13 129
2017 EN-02 20 20 20 20 20 0 0 40 40 10
2017 EN-03 31 44 9 13 3 0 0 75 16 64
2017 EN-04 44 45 8 0 0 3 0 91 0 36
2017 EN-05 47 35 6 12 0 0 0 82 12 17
2014 EN 24 44 12 9 11 0 0 68 20 127
2014 EN-03 23 39 11 12 14 0 0 62 27 56
2014 EN-04 24 52 9 9 6 0 0 76 15 33
2014 EN-05 38 50 8 0 4 0 0 88 4 24
2011 EN 30 50 10 6 3 0 0 81 9 159
2011 EN-02 0 50 30 10 10 0 0 50 20 10
2011 EN-03 24 53 11 8 4 0 0 77 12 74
2011 EN-04 36 51 9 4 0 0 0 87 4 45
2011 EN-05 44 44 4 4 4 0 0 89 7 27

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 35 41 10 11 2 1 0 77 13 129
2017 EN-02 20 10 0 70 0 0 0 30 70 10
2017 EN-03 39 44 14 2 2 0 0 83 3 64
2017 EN-04 30 47 8 6 6 3 0 80 11 36
2017 EN-05 29 41 6 24 0 0 0 71 24 17
2014 EN 28 39 11 12 9 0 0 67 22 128
2014 EN-03 29 34 14 11 13 0 0 62 23 56
2014 EN-04 32 41 6 18 3 0 0 74 21 34
2014 EN-05 29 50 4 8 8 0 0 79 17 24

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 32 33 20 10 5 0 0 66 15 129
2017 EN-02 20 20 30 30 0 0 0 40 30 10
2017 EN-03 37 29 22 8 3 0 0 67 11 64
2017 EN-04 27 39 11 11 11 0 0 66 22 36
2017 EN-05 24 47 24 6 0 0 0 71 6 17
2014 EN 23 32 16 16 12 2 0 56 29 128
2014 EN-03 20 36 18 16 11 0 0 55 27 56
2014 EN-04 26 29 21 18 6 0 0 56 24 34
2014 EN-05 29 29 4 17 17 4 0 61 35 24
2011 EN 33 40 12 11 3 2 0 74 13 159
2011 EN-02 10 50 10 30 0 0 0 60 30 10
2011 EN-03 30 34 18 12 3 4 0 66 15 74
2011 EN-04 31 53 7 7 2 0 0 84 9 45
2011 EN-05 52 30 7 7 4 0 0 81 11 27

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 40 44 12 3 0 0 0 85 3 129
2017 EN-02 20 50 30 0 0 0 0 70 0 10
2017 EN-03 44 46 8 3 0 0 0 89 3 64
2017 EN-04 39 45 17 0 0 0 0 83 0 36
2017 EN-05 35 41 12 12 0 0 0 76 12 17
2014 EN 36 45 9 8 2 0 0 80 10 128
2014 EN-03 34 46 4 13 4 0 0 80 16 56
2014 EN-04 38 44 15 3 0 0 0 82 3 34
2014 EN-05 50 38 4 8 0 0 0 88 8 24
2011 EN 49 37 6 6 1 0 0 86 8 159
2011 EN-02 40 30 30 0 0 0 0 70 0 10
2011 EN-03 45 38 4 12 1 0 0 82 14 74
2011 EN-04 58 31 9 2 0 0 0 89 2 45
2011 EN-05 48 48 0 0 4 0 0 96 4 27
2008 EN 40 45 8 4 3 0 0 86 6 141
2008 EN-03 45 43 2 5 5 0 0 88 11 56
2008 EN-04 44 37 12 5 2 0 0 81 7 43
2008 EN-05 27 58 15 0 0 0 0 85 0 26

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 33 26 11 7 0 0 56 18 129
2017 EN-02 30 60 0 0 10 0 0 90 10 10
2017 EN-03 23 39 26 8 5 0 0 62 12 64
2017 EN-04 22 31 27 8 11 0 0 53 20 36
2017 EN-05 12 6 41 35 6 0 0 18 41 17
2014 EN 17 37 29 11 5 0 0 55 16 128
2014 EN-03 18 43 25 11 4 0 0 61 14 56
2014 EN-04 26 35 24 9 6 0 0 62 15 34
2014 EN-05 4 17 54 17 8 0 0 21 25 24
2011 EN 16 41 23 11 8 1 1 58 19 159
2011 EN-02 30 40 10 10 0 0 10 78 11 10
2011 EN-03 15 42 23 11 8 1 0 58 19 74
2011 EN-04 13 44 24 11 7 0 0 58 18 45
2011 EN-05 19 33 26 7 15 0 0 52 22 27
2008 EN 12 37 23 13 15 0 0 49 28 141
2008 EN-03 9 38 25 16 13 0 0 46 29 56
2008 EN-04 19 40 19 7 16 0 0 58 23 43
2008 EN-05 12 23 23 23 19 0 0 35 42 26

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 6 21 39 26 5 2 1 32 28 129
2017 EN-02 10 30 30 10 10 0 10 22 44 10
2017 EN-03 6 20 38 31 5 0 0 35 27 64
2017 EN-04 6 20 36 28 6 6 0 35 27 36
2017 EN-05 6 24 53 12 6 0 0 18 29 17
2014 EN 9 30 49 7 4 0 2 11 39 128
2014 EN-03 12 32 48 7 0 0 0 7 45 56
2014 EN-04 3 26 53 9 3 0 6 13 31 34
2014 EN-05 8 29 46 4 13 0 0 17 38 24
2011 EN 6 35 44 10 2 1 1 12 43 159
2011 EN-02 0 50 40 10 0 0 0 10 50 10
2011 EN-03 4 34 45 12 1 3 1 14 39 74
2011 EN-04 7 36 44 9 2 0 2 11 43 45
2011 EN-05 15 30 48 4 4 0 0 7 44 27
2008 EN 10 42 39 5 2 0 1 7 53 140
2008 EN-03 13 38 41 4 2 0 4 6 52 56
2008 EN-04 5 49 40 5 2 0 0 7 53 43
2008 EN-05 15 31 42 8 4 0 0 12 46 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 7 16 31 28 13 2 3 43 25 127
2017 EN-02 10 20 40 10 10 0 10 22 33 10
2017 EN-03 8 16 39 24 10 1 2 35 25 62
2017 EN-04 8 17 11 42 16 6 0 62 27 36
2017 EN-05 0 18 41 18 18 0 6 37 19 17
2014 EN 19 26 30 16 5 1 4 21 47 128
2014 EN-03 29 25 32 12 2 0 0 14 54 56
2014 EN-04 6 32 26 15 9 0 12 27 43 34
2014 EN-05 17 13 42 21 4 0 4 26 30 24
2011 EN 9 33 31 17 6 1 2 23 44 159
2011 EN-02 20 20 40 20 0 0 0 20 40 10
2011 EN-03 7 31 36 18 5 1 1 24 39 74
2011 EN-04 11 38 16 20 9 2 4 31 52 45
2011 EN-05 11 41 41 4 4 0 0 7 52 27
2008 EN 12 36 35 13 1 1 1 14 49 141
2008 EN-03 16 25 41 14 2 2 0 16 42 56
2008 EN-04 14 42 30 9 0 2 2 10 59 43
2008 EN-05 8 46 31 15 0 0 0 15 54 26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 36 26 18 5 2 2 23 49 129
2017 EN-02 10 50 10 10 10 0 10 22 67 10
2017 EN-03 12 28 28 25 6 0 0 31 41 64
2017 EN-04 11 34 33 17 0 6 0 18 47 36
2017 EN-05 12 65 6 0 6 6 6 7 87 17
2014 EN 43 25 17 9 2 1 3 11 71 128
2014 EN-03 43 21 21 12 2 0 0 14 64 56
2014 EN-04 38 26 18 9 0 0 9 10 71 34
2014 EN-05 54 25 8 4 4 0 4 9 83 24
2011 EN 23 30 29 11 3 1 3 15 55 159
2011 EN-02 10 50 20 0 10 0 10 11 67 10
2011 EN-03 26 20 34 15 1 1 3 17 48 74
2011 EN-04 18 33 24 13 4 2 4 19 55 45
2011 EN-05 30 41 22 4 4 0 0 7 70 27
2008 EN 29 31 26 12 1 0 1 14 60 140
2008 EN-03 31 24 27 16 2 0 0 18 55 55
2008 EN-04 30 30 23 14 2 0 0 16 60 43
2008 EN-05 38 38 19 4 0 0 0 4 77 26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 7 18 36 26 11 2 1 38 25 129
2017 EN-02 0 0 10 40 40 0 10 89 0 10
2017 EN-03 8 19 34 30 9 0 0 39 26 64
2017 EN-04 6 8 47 25 8 6 0 35 15 36
2017 EN-05 12 47 35 0 6 0 0 6 59 17
2014 EN 10 29 33 20 4 1 3 25 41 128
2014 EN-03 11 27 41 18 4 0 0 21 38 56
2014 EN-04 6 38 24 21 3 0 9 26 48 34
2014 EN-05 13 29 25 29 0 0 4 30 43 24
2011 EN 5 20 46 21 4 1 2 27 26 159
2011 EN-02 0 40 50 10 0 0 0 10 40 10
2011 EN-03 5 9 49 31 3 1 1 35 15 74
2011 EN-04 2 29 42 16 4 2 4 21 33 45
2011 EN-05 11 26 44 11 7 0 0 19 37 27
2008 EN 8 23 43 23 4 0 0 26 30 141
2008 EN-03 13 16 43 25 4 0 0 29 29 56
2008 EN-04 5 30 37 23 5 0 0 28 35 43
2008 EN-05 8 23 58 12 0 0 0 12 31 26

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 26 35 15 9 2 1 24 39 129
2017 EN-02 10 0 30 20 40 0 0 60 10 10
2017 EN-03 15 27 39 9 6 2 2 16 43 64
2017 EN-04 11 28 25 25 6 6 0 32 41 36
2017 EN-05 6 35 47 6 6 0 0 12 41 17
2014 EN 26 31 23 12 3 2 3 16 60 128
2014 EN-03 32 27 25 14 0 2 0 15 60 56
2014 EN-04 29 26 12 15 12 0 6 28 59 34
2014 EN-05 13 50 25 8 0 0 4 9 65 24
2011 EN 23 33 25 13 4 1 2 17 57 159
2011 EN-02 10 40 10 40 0 0 0 40 50 10
2011 EN-03 22 30 32 11 3 1 1 14 53 74
2011 EN-04 27 31 20 11 7 0 4 19 60 45
2011 EN-05 26 44 19 7 4 0 0 11 70 27
2008 EN 27 28 28 10 4 1 3 14 57 141
2008 EN-03 36 29 20 9 5 0 2 15 65 56
2008 EN-04 30 23 30 7 2 0 7 10 58 43
2008 EN-05 15 42 31 8 0 4 0 8 60 26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 4 15 37 24 15 2 2 41 20 129
2017 EN-02 0 20 30 20 30 0 0 50 20 10
2017 EN-03 6 15 38 22 14 0 5 38 23 64
2017 EN-04 3 14 39 31 8 6 0 41 18 36
2017 EN-05 0 18 41 24 18 0 0 41 18 17
2014 EN 3 20 31 29 10 2 5 42 25 128
2014 EN-03 4 18 34 34 7 2 2 43 22 56
2014 EN-04 0 26 21 29 12 0 12 47 30 34
2014 EN-05 8 8 29 33 21 0 0 54 17 24
2011 EN 8 21 31 26 9 2 4 37 30 159
2011 EN-02 10 40 40 10 0 0 0 10 50 10
2011 EN-03 7 22 27 30 7 4 4 40 31 74
2011 EN-04 7 20 29 24 13 0 7 40 29 45
2011 EN-05 11 15 37 30 7 0 0 37 26 27
2008 EN 13 25 31 21 4 1 4 27 40 141
2008 EN-03 21 13 27 27 5 2 5 35 37 56
2008 EN-04 2 42 33 16 2 2 2 20 46 43
2008 EN-05 15 19 46 19 0 0 0 19 35 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 9 24 36 18 9 3 2 28 34 128
2017 EN-02 0 40 20 20 20 0 0 40 40 10
2017 EN-03 11 19 39 19 9 1 2 29 31 63
2017 EN-04 8 25 34 22 6 6 0 29 35 36
2017 EN-05 6 29 41 6 6 6 6 13 40 17
2014 EN 27 34 23 10 2 2 3 12 64 128
2014 EN-03 29 27 29 16 0 0 0 16 55 56
2014 EN-04 29 26 29 9 0 0 6 9 59 34
2014 EN-05 29 46 13 0 8 0 4 9 78 24
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 61 20 8 5 3 1 2 83 9 129
2017 EN-02 50 20 10 20 0 0 0 70 20 10
2017 EN-03 72 18 3 2 3 0 2 92 5 64
2017 EN-04 50 22 14 0 6 3 6 79 6 36
2017 EN-05 47 24 6 24 0 0 0 71 24 17
2014 EN 60 20 5 5 3 0 7 86 9 128
2014 EN-03 61 14 5 9 2 0 9 82 12 56
2014 EN-04 62 21 6 0 3 0 9 90 3 34
2014 EN-05 63 21 0 8 4 0 4 87 13 24
2011 EN 65 15 7 5 2 3 4 85 7 159
2011 EN-02 80 10 10 0 0 0 0 90 0 10
2011 EN-03 61 14 9 3 3 5 5 83 6 74
2011 EN-04 69 20 4 2 0 0 4 93 2 45
2011 EN-05 63 11 4 19 4 0 0 74 22 27
2008 EN 65 15 6 3 4 0 7 86 7 141
2008 EN-03 77 9 5 2 2 0 5 91 4 56
2008 EN-04 53 21 7 7 2 0 9 82 10 43
2008 EN-05 65 19 8 0 8 0 0 85 8 26

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 47 17 9 6 2 3 66 16 129
2017 EN-02 20 50 20 0 10 0 0 70 10 10
2017 EN-03 17 40 17 13 7 2 5 61 21 64
2017 EN-04 8 59 14 8 3 6 3 73 12 36
2017 EN-05 18 53 18 6 6 0 0 71 12 17
2014 EN 31 36 7 11 8 5 2 72 20 128
2014 EN-03 34 32 4 16 11 4 0 68 28 56
2014 EN-04 35 38 9 6 3 6 3 81 10 34
2014 EN-05 29 46 8 4 8 0 4 78 13 24

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 40 7 6 7 2 0 79 14 129
2017 EN-02 40 30 20 0 10 0 0 70 10 10
2017 EN-03 42 31 6 8 11 2 0 74 20 64
2017 EN-04 31 50 6 5 3 6 0 86 8 36
2017 EN-05 29 59 6 6 0 0 0 88 6 17
2014 EN 42 35 5 9 8 1 0 78 17 128
2014 EN-03 29 45 5 9 12 0 0 73 21 56
2014 EN-04 53 24 6 12 3 3 0 79 15 34
2014 EN-05 63 29 4 0 4 0 0 92 4 24

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 42 8 9 5 2 1 77 15 129
2017 EN-02 60 20 10 10 0 0 0 80 10 10
2017 EN-03 31 39 11 10 8 0 2 71 18 64
2017 EN-04 28 50 6 8 6 3 0 80 14 36
2017 EN-05 35 47 0 12 0 6 0 88 13 17
2014 EN 32 37 8 15 5 2 1 71 21 128
2014 EN-03 30 37 5 16 7 2 2 70 24 56
2014 EN-04 32 38 12 12 6 0 0 71 18 34
2014 EN-05 38 38 8 13 4 0 0 75 17 24
2011 EN 28 36 11 16 9 0 1 64 25 159
2011 EN-02 20 50 10 10 10 0 0 70 20 10
2011 EN-03 23 36 14 19 7 0 1 60 26 74
2011 EN-04 33 29 13 9 16 0 0 62 24 45
2011 EN-05 26 44 0 22 7 0 0 70 30 27
2008 EN 23 39 11 17 7 1 1 64 25 141
2008 EN-03 21 43 9 16 7 4 0 67 24 56
2008 EN-04 26 35 12 21 7 0 0 60 28 43
2008 EN-05 19 38 19 15 8 0 0 58 23 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 43 11 12 4 5 1 72 17 129
2017 EN-02 30 40 20 10 0 0 0 70 10 10
2017 EN-03 14 45 13 19 3 5 2 63 23 64
2017 EN-04 34 39 11 0 8 8 0 79 9 36
2017 EN-05 35 47 0 12 0 6 0 88 13 17
2014 EN 35 28 10 14 9 4 0 66 24 128
2014 EN-03 34 32 11 11 9 4 0 68 20 56
2014 EN-04 32 29 6 24 6 3 0 64 30 34
2014 EN-05 58 21 8 4 8 0 0 79 13 24
2011 EN 33 26 11 17 10 3 0 61 28 159
2011 EN-02 20 20 20 30 10 0 0 40 40 10
2011 EN-03 24 28 16 18 11 3 0 54 29 74
2011 EN-04 42 22 4 16 13 2 0 66 30 45
2011 EN-05 41 30 4 15 4 7 0 76 20 27
2008 EN 28 32 16 13 9 2 1 62 22 141
2008 EN-03 21 39 14 14 7 4 0 63 22 56
2008 EN-04 26 40 12 12 12 0 0 65 23 43
2008 EN-05 46 8 23 4 12 4 4 58 17 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 7 21 26 16 13 10 6 34 35 129
2017 EN-02 20 10 30 0 10 10 20 43 14 10
2017 EN-03 9 8 34 17 19 8 5 19 41 64
2017 EN-04 0 41 17 14 6 17 6 53 25 36
2017 EN-05 6 35 18 24 6 6 6 47 33 17
2014 EN 8 25 20 19 16 10 2 37 40 128
2014 EN-03 7 23 18 21 18 11 2 35 45 56
2014 EN-04 12 26 26 9 15 12 0 43 27 34
2014 EN-05 4 38 13 21 21 0 4 43 43 24

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 38 7 9 2 1 0 82 11 129
2017 EN-02 30 60 0 10 0 0 0 90 10 10
2017 EN-03 50 25 8 14 3 0 0 75 17 64
2017 EN-04 36 53 8 0 0 3 0 91 0 36
2017 EN-05 35 47 6 12 0 0 0 82 12 17
2014 EN 36 48 9 5 2 0 0 84 7 128
2014 EN-03 36 48 5 5 5 0 0 84 11 56
2014 EN-04 35 47 12 6 0 0 0 82 6 34
2014 EN-05 38 46 13 4 0 0 0 83 4 24
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 48 8 11 4 1 0 77 15 129
2017 EN-02 20 50 10 20 0 0 0 70 20 10
2017 EN-03 26 47 12 9 5 0 0 73 14 64
2017 EN-04 39 45 3 6 6 3 0 86 11 36
2017 EN-05 23 53 0 24 0 0 0 76 24 17
2014 EN 29 33 15 15 9 0 0 62 23 128
2014 EN-03 21 34 16 16 12 0 0 55 29 56
2014 EN-04 35 29 15 18 3 0 0 65 21 34
2014 EN-05 46 29 8 4 13 0 0 75 17 24
2011 EN 33 40 9 10 7 1 1 73 17 159
2011 EN-02 30 30 10 20 10 0 0 60 30 10
2011 EN-03 30 41 11 9 8 1 0 71 18 74
2011 EN-04 36 36 11 11 4 0 2 73 16 45
2011 EN-05 37 48 0 7 7 0 0 85 15 27
2008 EN 19 42 18 13 6 1 1 62 19 141
2008 EN-03 25 30 23 14 7 0 0 55 21 56
2008 EN-04 12 56 12 12 5 2 2 71 17 43
2008 EN-05 23 42 23 8 4 0 0 65 12 26

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 34 10 7 2 2 1 80 10 129
2017 EN-02 30 30 10 20 10 0 0 60 30 10
2017 EN-03 42 36 9 8 2 2 2 80 10 64
2017 EN-04 55 25 8 3 3 6 0 85 6 36
2017 EN-05 23 53 18 6 0 0 0 76 6 17
2014 EN 35 33 16 8 8 1 0 68 16 128
2014 EN-03 27 34 14 11 14 0 0 61 25 56
2014 EN-04 38 32 18 6 3 3 0 73 9 34
2014 EN-05 54 33 8 0 4 0 0 88 4 24
2011 EN 45 30 9 8 4 3 0 77 13 159
2011 EN-02 40 40 0 0 0 20 0 100 0 10
2011 EN-03 39 35 9 9 5 1 0 75 15 74
2011 EN-04 47 29 13 7 2 2 0 77 9 45
2011 EN-05 59 19 4 11 7 0 0 78 19 27
2008 EN 33 39 16 4 5 2 0 74 9 141
2008 EN-03 36 39 16 0 5 4 0 78 6 56
2008 EN-04 40 33 14 9 5 0 0 72 14 43
2008 EN-05 27 42 19 4 8 0 0 69 12 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 34 12 11 3 2 1 74 14 129
2017 EN-02 30 20 10 30 10 0 0 50 40 10
2017 EN-03 28 41 15 11 3 0 2 70 15 64
2017 EN-04 47 33 8 6 0 6 0 85 6 36
2017 EN-05 53 24 12 12 0 0 0 76 12 17
2014 EN 34 31 14 12 9 0 0 65 21 128
2014 EN-03 23 30 18 12 16 0 0 54 29 56
2014 EN-04 50 26 12 9 3 0 0 76 12 34
2014 EN-05 46 33 8 8 4 0 0 79 13 24
2011 EN 38 35 9 13 5 1 0 73 18 159
2011 EN-02 30 40 0 20 0 10 0 78 22 10
2011 EN-03 35 34 14 12 5 0 0 69 18 74
2011 EN-04 40 31 9 13 7 0 0 71 20 45
2011 EN-05 44 37 4 11 4 0 0 81 15 27
2008 EN 28 46 11 9 6 0 0 74 16 141
2008 EN-03 32 41 14 5 7 0 0 73 13 56
2008 EN-04 30 51 0 12 7 0 0 81 19 43
2008 EN-05 23 50 12 12 4 0 0 73 15 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 72 15 3 4 2 1 4 91 6 129
2017 EN-02 70 20 0 10 0 0 0 90 10 10
2017 EN-03 80 14 2 2 2 0 2 95 3 64
2017 EN-04 64 17 6 0 3 3 8 91 3 36
2017 EN-05 65 12 0 18 0 0 6 81 19 17
2014 EN 73 16 2 1 2 0 5 95 2 128
2014 EN-03 71 14 4 0 4 0 7 92 4 56
2014 EN-04 76 15 3 0 0 0 6 97 0 34
2014 EN-05 79 13 0 4 0 0 4 96 4 24
2011 EN 77 13 4 0 1 1 4 94 1 159
2011 EN-02 90 0 0 0 0 0 10 100 0 10
2011 EN-03 80 7 4 0 3 1 5 93 3 74
2011 EN-04 64 22 9 0 0 2 2 91 0 45
2011 EN-05 85 15 0 0 0 0 0 100 0 27
2008 EN 77 9 4 1 3 0 6 92 4 140
2008 EN-03 84 9 2 0 0 0 5 98 0 55
2008 EN-04 72 5 5 0 7 0 12 87 8 43
2008 EN-05 73 15 4 4 4 0 0 88 8 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 40 33 11 6 1 5 2 80 8 128
2017 EN-03 37 31 13 7 2 8 3 77 9 64
2017 EN-04 41 31 14 6 0 6 3 79 6 36
2017 EN-05 41 41 6 12 0 0 0 82 12 17
2014 EN 42 30 11 7 5 3 2 76 12 128
2014 EN-03 41 25 11 11 5 5 2 71 17 56
2014 EN-04 47 35 9 3 3 3 0 85 6 34
2014 EN-05 46 33 13 0 4 0 4 83 4 24
2011 EN 44 32 9 7 4 3 1 79 12 158
2011 EN-02 30 50 10 0 0 0 10 89 0 10
2011 EN-03 40 33 10 8 4 4 1 77 13 73
2011 EN-04 51 22 11 9 4 2 0 75 14 45
2011 EN-05 48 41 0 4 7 0 0 89 11 27

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 31 8 4 3 2 2 84 7 128
2017 EN-03 47 33 12 2 3 0 3 82 5 64
2017 EN-04 55 25 3 8 3 6 0 85 12 36
2017 EN-05 47 47 6 0 0 0 0 94 0 17

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 34 7 2 2 2 2 88 4 128
2017 EN-03 51 31 9 2 2 2 3 87 4 64
2017 EN-04 55 31 6 0 3 6 0 91 3 36
2017 EN-05 47 35 6 12 0 0 0 82 12 17

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 43 31 10 10 4 1 1 75 14 128
2017 EN-03 41 31 16 8 3 0 2 73 11 64
2017 EN-04 50 28 6 8 6 3 0 80 14 36
2017 EN-05 41 41 6 12 0 0 0 82 12 17
2014 EN 40 30 10 10 9 1 0 71 19 127
2014 EN-03 34 32 12 7 14 0 0 66 21 56
2014 EN-04 44 32 9 9 3 3 0 79 12 34
2014 EN-05 58 25 4 8 4 0 0 83 13 24
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 42 19 8 8 2 6 62 17 62
2017 EN-03 12 37 24 12 12 0 4 51 24 25
2017 EN-04 20 40 20 5 5 0 10 67 11 20
2017 EN-05 13 56 13 6 6 6 0 73 13 16
2014 EN 14 40 12 15 5 5 9 62 23 65
2014 EN-03 14 50 9 14 5 5 5 70 20 22
2014 EN-04 11 37 16 11 0 11 16 64 14 19
2014 EN-05 18 32 14 23 5 0 9 55 30 22

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 27 33 14 18 2 6 0 63 22 129
2017 EN-02 40 10 30 10 0 10 0 56 11 10
2017 EN-03 23 33 14 21 3 6 0 60 26 64
2017 EN-04 27 33 11 17 3 8 0 66 21 36
2017 EN-05 29 41 12 18 0 0 0 71 18 17
2014 EN 20 29 16 16 8 10 0 55 27 128
2014 EN-03 12 34 20 14 9 11 0 52 26 56
2014 EN-04 29 26 12 18 3 12 0 63 23 34
2014 EN-05 33 38 13 8 8 0 0 71 17 24
2011 EN 15 41 16 8 10 10 0 62 20 159
2011 EN-02 20 20 0 10 10 40 0 67 33 10
2011 EN-03 11 41 20 9 11 8 0 56 22 74
2011 EN-04 16 47 16 4 9 9 0 68 15 45
2011 EN-05 15 44 11 11 11 7 0 64 24 27

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 38 14 17 9 2 0 59 26 129
2017 EN-02 40 20 10 30 0 0 0 60 30 10
2017 EN-03 15 41 16 14 11 3 0 58 26 64
2017 EN-04 19 39 14 17 8 3 0 60 26 36
2017 EN-05 23 35 12 24 6 0 0 59 29 17
2014 EN 13 30 17 26 10 4 0 45 37 128
2014 EN-03 7 29 23 23 14 4 0 37 39 56
2014 EN-04 15 35 9 32 3 6 0 53 38 34
2014 EN-05 25 42 13 13 8 0 0 67 21 24
2011 EN 18 28 21 18 14 1 0 47 32 159
2011 EN-02 20 30 40 10 0 0 0 50 10 10
2011 EN-03 15 24 23 18 19 1 0 40 37 74
2011 EN-04 18 36 16 20 9 2 0 55 30 45
2011 EN-05 19 30 19 19 15 0 0 48 33 27
2008 EN 13 34 21 16 14 1 0 48 30 141
2008 EN-03 11 38 13 18 20 2 0 49 38 56
2008 EN-04 12 35 26 19 7 2 0 48 26 43
2008 EN-05 15 38 23 12 12 0 0 54 23 26

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 33 20 19 8 5 0 51 29 129
2017 EN-02 20 20 20 20 0 20 0 50 25 10
2017 EN-03 14 34 22 14 11 5 0 51 26 64
2017 EN-04 13 28 22 22 8 6 0 44 33 36
2017 EN-05 12 47 6 35 0 0 0 59 35 17
2014 EN 5 20 20 30 19 6 0 27 52 128
2014 EN-03 4 16 25 20 27 9 0 22 51 56
2014 EN-04 6 24 18 35 12 6 0 31 50 34
2014 EN-05 8 33 13 33 13 0 0 42 46 24
2011 EN 8 27 22 24 13 6 0 38 39 158
2011 EN-02 20 10 20 30 0 20 0 38 38 10
2011 EN-03 3 24 27 23 19 4 0 28 44 74
2011 EN-04 11 36 16 23 5 9 0 53 30 44
2011 EN-05 4 30 19 30 15 4 0 35 46 27
2008 EN 4 31 21 25 16 3 0 36 43 140
2008 EN-03 2 25 22 25 20 5 0 29 48 55
2008 EN-04 9 28 23 26 12 2 0 38 38 43
2008 EN-05 0 46 8 27 19 0 0 46 46 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 31 22 14 11 5 0 51 27 129
2017 EN-02 30 20 10 30 0 10 0 56 33 10
2017 EN-03 14 31 26 12 11 6 0 48 24 64
2017 EN-04 16 31 20 14 17 3 0 48 32 36
2017 EN-05 18 35 18 18 6 6 0 56 25 17
2014 EN 11 28 18 19 18 6 0 42 39 128
2014 EN-03 5 34 18 14 23 5 0 41 40 56
2014 EN-04 12 24 21 26 9 9 0 39 39 34
2014 EN-05 21 33 8 17 21 0 0 54 38 24
2011 EN 13 34 17 20 11 6 0 49 33 158
2011 EN-02 20 20 20 40 0 0 0 40 40 10
2011 EN-03 9 32 14 18 16 11 0 47 38 74
2011 EN-04 14 36 20 20 7 2 0 51 28 44
2011 EN-05 7 41 22 19 11 0 0 48 30 27
2008 EN 11 37 15 18 14 4 0 50 34 141
2008 EN-03 13 32 13 21 18 4 0 46 41 56
2008 EN-04 5 42 21 19 14 0 0 47 33 43
2008 EN-05 15 42 15 12 8 8 0 63 21 26

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 18 28 25 20 7 2 0 47 27 129
2017 EN-02 20 20 10 50 0 0 0 40 50 10
2017 EN-03 14 34 22 20 6 3 0 50 28 64
2017 EN-04 16 22 34 11 14 3 0 40 26 36
2017 EN-05 35 24 29 12 0 0 0 59 12 17
2014 EN 8 27 23 26 14 2 0 35 41 128
2014 EN-03 5 21 25 27 20 2 0 27 47 56
2014 EN-04 9 24 29 24 12 3 0 33 36 34
2014 EN-05 13 50 13 13 13 0 0 63 25 24
2011 EN 10 34 20 23 12 1 0 44 36 158
2011 EN-02 20 20 30 30 0 0 0 40 30 10
2011 EN-03 8 28 19 26 16 3 0 38 43 74
2011 EN-04 5 43 27 14 11 0 0 48 25 44
2011 EN-05 15 37 7 33 7 0 0 52 41 27
2008 EN 8 38 19 19 16 0 0 46 35 141
2008 EN-03 5 45 14 18 18 0 0 50 36 56
2008 EN-04 12 28 21 21 19 0 0 40 40 43
2008 EN-05 12 42 23 15 8 0 0 54 23 26
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 39 24 9 3 1 0 63 12 129
2017 EN-02 20 30 40 10 0 0 0 50 10 10
2017 EN-03 26 36 26 9 3 0 0 62 12 64
2017 EN-04 19 45 20 8 6 3 0 66 14 36
2017 EN-05 24 47 24 6 0 0 0 71 6 17
2014 EN 17 39 19 16 8 2 0 57 24 128
2014 EN-03 14 32 21 18 12 2 0 47 31 56
2014 EN-04 18 47 18 15 0 3 0 67 15 34
2014 EN-05 21 54 8 8 8 0 0 75 17 24
2011 EN 18 40 21 14 7 1 0 58 21 159
2011 EN-02 0 40 40 20 0 0 0 40 20 10
2011 EN-03 12 42 20 15 11 0 0 54 26 74
2011 EN-04 20 40 20 13 2 4 0 63 16 45
2011 EN-05 26 37 19 11 7 0 0 63 19 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 41 14 2 1 4 0 82 3 127
2017 EN-03 30 43 19 3 2 3 0 76 5 63
2017 EN-04 41 42 8 3 0 6 0 88 3 36
2017 EN-05 47 47 6 0 0 0 0 94 0 17
2014 EN 34 52 6 5 2 2 0 87 7 128
2014 EN-03 29 57 4 7 4 0 0 86 11 56
2014 EN-04 38 44 9 6 0 3 0 85 6 34
2014 EN-05 42 50 8 0 0 0 0 92 0 24
2011 EN 35 47 9 4 2 3 0 84 6 159
2011 EN-02 20 60 0 0 0 20 0 100 0 10
2011 EN-03 31 45 14 5 4 1 0 77 10 74
2011 EN-04 38 49 4 4 0 4 0 91 5 45
2011 EN-05 41 48 11 0 0 0 0 89 0 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 38 40 9 8 3 2 1 80 11 128
2017 EN-02 20 30 40 10 0 0 0 50 10 10
2017 EN-03 33 45 6 8 5 2 2 81 13 64
2017 EN-04 40 43 3 11 0 3 0 85 12 35
2017 EN-05 59 24 12 6 0 0 0 82 6 17
2014 EN 34 46 13 3 2 2 1 82 5 128
2014 EN-03 27 52 13 4 4 0 2 80 7 56
2014 EN-04 41 35 18 3 0 3 0 79 3 34
2014 EN-05 50 38 4 4 0 4 0 91 4 24
2011 EN 33 45 9 6 5 2 1 79 11 159
2011 EN-02 30 40 10 10 10 0 0 70 20 10
2011 EN-03 28 45 8 7 7 4 1 77 14 74
2011 EN-04 29 47 16 4 4 0 0 76 9 45
2011 EN-05 44 48 4 4 0 0 0 93 4 27
2008 EN 21 37 20 13 6 3 0 60 20 141
2008 EN-03 18 39 21 13 5 4 0 59 19 56
2008 EN-04 26 33 21 9 9 2 0 60 19 43
2008 EN-05 27 54 8 4 8 0 0 81 12 26

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 23 32 19 14 4 5 2 60 19 129
2017 EN-02 30 10 20 30 0 0 10 44 33 10
2017 EN-03 20 25 27 19 5 3 2 47 25 64
2017 EN-04 19 45 14 6 3 14 0 74 10 36
2017 EN-05 35 47 6 6 6 0 0 82 12 17
2014 EN 21 31 18 17 6 5 1 56 25 128
2014 EN-03 23 25 16 20 11 4 2 51 32 56
2014 EN-04 26 32 9 21 3 9 0 65 26 34
2014 EN-05 13 58 17 8 0 4 0 74 9 24
2011 EN 13 36 24 14 7 4 1 52 23 159
2011 EN-02 10 40 10 20 10 10 0 56 33 10
2011 EN-03 7 38 24 15 11 4 1 47 27 74
2011 EN-04 18 24 36 16 4 2 0 43 20 45
2011 EN-05 15 56 11 11 0 7 0 76 12 27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 19 30 13 16 7 10 4 57 27 129
2017 EN-02 20 20 20 20 0 10 10 50 25 10
2017 EN-03 14 31 13 20 8 9 5 52 33 64
2017 EN-04 19 34 14 8 11 11 3 61 23 36
2017 EN-05 29 29 12 18 0 12 0 67 20 17
2014 EN 14 28 13 16 18 9 2 47 38 128
2014 EN-03 14 30 7 13 27 7 2 49 43 56
2014 EN-04 12 24 26 15 9 15 0 41 28 34
2014 EN-05 17 42 8 21 8 4 0 61 30 24
2011 EN 15 24 22 16 11 11 2 45 30 159
2011 EN-02 20 10 30 20 10 10 0 33 33 10
2011 EN-03 16 22 14 19 14 15 1 45 39 74
2011 EN-04 16 29 29 9 7 7 4 50 18 45
2011 EN-05 7 30 30 19 11 4 0 38 31 27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 55 19 9 3 7 2 5 79 11 129
2017 EN-02 50 10 40 0 0 0 0 60 0 10
2017 EN-03 69 19 3 3 3 2 2 91 6 64
2017 EN-04 50 11 13 6 6 6 8 71 13 36
2017 EN-05 24 41 6 0 29 0 0 65 29 17
2014 EN 48 21 10 5 7 1 7 75 14 128
2014 EN-03 50 16 11 4 11 0 9 72 16 56
2014 EN-04 47 29 15 0 3 0 6 81 3 34
2014 EN-05 54 25 0 8 8 0 4 83 17 24

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 62 26 5 2 1 2 3 93 2 129
2017 EN-02 50 20 20 10 0 0 0 70 10 10
2017 EN-03 67 27 5 0 0 2 0 95 0 64
2017 EN-04 61 25 3 3 0 3 6 94 3 36
2017 EN-05 59 35 0 0 6 0 0 94 6 17
2014 EN 60 20 9 5 1 0 4 84 7 128
2014 EN-03 68 12 12 4 0 0 4 83 4 56
2014 EN-04 50 38 3 3 0 0 6 94 3 34
2014 EN-05 67 21 4 4 0 0 4 91 4 24
2011 EN 67 21 6 1 1 1 2 92 3 159
2011 EN-02 50 20 20 10 0 0 0 70 10 10
2011 EN-03 72 19 5 0 1 1 1 93 1 74
2011 EN-04 64 20 7 2 2 2 2 88 5 45
2011 EN-05 67 33 0 0 0 0 0 100 0 27
2008 EN 62 23 6 2 3 1 4 89 5 141
2008 EN-03 71 16 5 2 2 0 4 91 4 56
2008 EN-04 53 30 5 2 2 0 7 90 5 43
2008 EN-05 62 27 4 0 4 4 0 92 4 26

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 39 12 13 8 2 0 66 22 128
2017 EN-02 20 20 20 10 30 0 0 40 40 10
2017 EN-03 26 44 9 15 3 2 0 71 19 64
2017 EN-04 26 32 14 14 11 3 0 59 27 35
2017 EN-05 23 47 18 6 6 0 0 71 12 17
2014 EN 21 31 18 12 16 1 1 53 29 128
2014 EN-03 21 29 18 14 18 0 0 50 32 56
2014 EN-04 18 35 21 12 12 3 0 55 24 34
2014 EN-05 25 46 17 8 4 0 0 71 13 24
2011 EN 20 38 13 16 11 0 1 59 28 159
2011 EN-02 10 40 0 40 10 0 0 50 50 10
2011 EN-03 16 41 16 15 12 0 0 57 27 74
2011 EN-04 16 38 16 13 16 0 2 55 30 45
2011 EN-05 41 30 7 19 4 0 0 70 22 27
2008 EN 13 43 17 13 13 1 0 56 26 141
2008 EN-03 14 54 9 9 14 0 0 68 23 56
2008 EN-04 12 35 19 21 12 2 0 48 33 43
2008 EN-05 23 31 19 12 15 0 0 54 27 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 24 36 9 12 15 2 1 62 28 129
2017 EN-02 30 30 0 20 20 0 0 60 40 10
2017 EN-03 27 37 11 14 10 2 0 65 24 64
2017 EN-04 17 30 11 8 25 6 3 51 37 36
2017 EN-05 24 47 6 12 12 0 0 71 24 17
2014 EN 12 35 12 18 19 1 3 49 38 128
2014 EN-03 9 39 12 21 18 0 0 48 39 56
2014 EN-04 9 35 12 18 21 3 3 47 41 34
2014 EN-05 25 33 17 8 13 0 4 61 22 24
2011 EN 18 28 13 19 18 2 2 48 39 159
2011 EN-02 10 40 20 20 10 0 0 50 30 10
2011 EN-03 14 31 14 26 14 3 0 46 40 74
2011 EN-04 18 22 11 13 31 0 4 42 47 45
2011 EN-05 30 30 11 15 11 4 0 62 27 27
2008 EN 16 33 9 16 23 0 3 51 40 141
2008 EN-03 23 32 9 13 21 0 2 56 35 56
2008 EN-04 12 37 7 21 21 0 2 50 43 43
2008 EN-05 12 31 8 15 31 0 4 44 48 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 43 14 13 0 2 0 73 13 129
2017 EN-02 20 30 10 40 0 0 0 50 40 10
2017 EN-03 29 44 15 10 0 2 0 74 10 64
2017 EN-04 22 53 11 11 0 3 0 77 11 36
2017 EN-05 35 35 18 12 0 0 0 71 12 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 44 12 3 2 5 1 82 5 129
2017 EN-02 30 20 10 10 10 10 10 63 25 10
2017 EN-03 32 47 11 2 2 6 0 85 4 64
2017 EN-04 36 36 20 6 0 3 0 74 6 36
2017 EN-05 24 71 6 0 0 0 0 94 0 17
2014 EN 39 35 13 3 3 6 0 79 7 127
2014 EN-03 36 43 11 5 2 4 0 81 7 56
2014 EN-04 45 30 12 3 3 6 0 81 6 33
2014 EN-05 42 33 13 0 4 8 0 82 5 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 34 48 10 6 0 2 1 84 6 129
2017 EN-02 30 40 10 10 0 10 0 78 11 10
2017 EN-03 36 45 11 7 0 2 0 82 7 64
2017 EN-04 33 56 8 3 0 0 0 89 3 36
2017 EN-05 23 53 12 6 0 0 6 81 6 17
2014 EN 35 40 10 5 6 3 0 78 11 127
2014 EN-03 34 36 7 11 9 4 0 72 20 56
2014 EN-04 36 39 21 0 3 0 0 76 3 33
2014 EN-05 42 46 4 0 4 4 0 91 4 24
2011 EN 30 41 20 4 3 2 0 73 7 157
2011 EN-02 20 40 30 0 0 10 0 67 0 10
2011 EN-03 28 41 16 8 4 3 0 71 13 74
2011 EN-04 28 42 26 2 2 0 0 70 5 43
2011 EN-05 33 48 19 0 0 0 0 81 0 27

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 45 37 9 8 1 1 0 82 9 129
2017 EN-02 50 30 20 0 0 0 0 80 0 10
2017 EN-03 43 38 8 9 2 0 0 81 11 64
2017 EN-04 39 42 11 6 0 3 0 83 6 36
2017 EN-05 53 29 6 12 0 0 0 82 12 17
2014 EN 40 43 7 3 7 0 0 83 10 127
2014 EN-03 34 45 7 2 12 0 0 79 14 56
2014 EN-04 42 39 12 3 3 0 0 82 6 33
2014 EN-05 54 42 0 4 0 0 0 96 4 24
2011 EN 37 39 13 6 4 1 0 77 10 158
2011 EN-02 20 60 10 0 10 0 0 80 10 10
2011 EN-03 34 41 14 5 7 0 0 74 12 74
2011 EN-04 41 34 16 7 0 2 0 77 7 44
2011 EN-05 41 41 11 7 0 0 0 81 7 27
2008 EN 32 44 11 7 6 0 0 76 13 141
2008 EN-03 39 38 7 5 11 0 0 77 16 56
2008 EN-04 30 42 14 12 2 0 0 72 14 43
2008 EN-05 31 50 12 4 4 0 0 81 8 26

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 37 29 19 8 5 2 0 68 13 129
2017 EN-02 30 30 30 10 0 0 0 60 10 10
2017 EN-03 39 23 22 9 5 2 0 63 15 64
2017 EN-04 25 47 8 8 8 3 0 74 17 36
2017 EN-05 53 18 29 0 0 0 0 71 0 17
2014 EN 28 26 23 14 9 0 0 54 23 127
2014 EN-03 23 27 25 14 11 0 0 50 25 56
2014 EN-04 30 27 21 9 12 0 0 58 21 33
2014 EN-05 46 29 8 13 4 0 0 75 17 24
2011 EN 30 32 20 12 5 1 0 63 17 159
2011 EN-02 20 50 30 0 0 0 0 70 0 10
2011 EN-03 26 31 23 15 4 1 0 58 19 74
2011 EN-04 38 29 16 11 7 0 0 67 18 45
2011 EN-05 30 33 19 11 7 0 0 63 19 27

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 36 33 17 11 3 0 0 69 14 129
2017 EN-02 30 20 30 10 10 0 0 50 20 10
2017 EN-03 34 33 15 14 3 0 0 67 17 64
2017 EN-04 30 39 20 8 3 0 0 69 11 36
2017 EN-05 53 29 12 6 0 0 0 82 6 17
2014 EN 23 30 23 17 7 0 0 53 24 127
2014 EN-03 14 37 21 16 11 0 0 52 27 56
2014 EN-04 27 21 27 15 9 0 0 48 24 33
2014 EN-05 42 33 8 17 0 0 0 75 17 24
2011 EN 27 36 18 13 6 0 0 63 19 159
2011 EN-02 20 60 20 0 0 0 0 80 0 10
2011 EN-03 20 35 18 20 7 0 0 55 27 74
2011 EN-04 36 33 20 7 4 0 0 69 11 45
2011 EN-05 30 33 19 11 7 0 0 63 19 27
2008 EN 24 40 16 11 9 0 0 65 19 141
2008 EN-03 23 41 11 13 13 0 0 64 25 56
2008 EN-04 26 35 19 12 9 0 0 60 21 43
2008 EN-05 23 42 23 8 4 0 0 65 12 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 34 29 15 13 2 7 1 68 15 129
2017 EN-02 30 10 30 20 0 10 0 44 22 10
2017 EN-03 33 31 15 13 2 6 0 68 15 64
2017 EN-04 30 36 11 8 3 8 3 75 13 36
2017 EN-05 41 18 18 18 0 6 0 63 19 17
2014 EN 32 25 21 8 10 2 1 59 19 127
2014 EN-03 29 27 25 4 14 2 0 56 18 56
2014 EN-04 36 24 21 6 12 0 0 61 18 33
2014 EN-05 50 25 13 13 0 0 0 75 13 24
2011 EN 32 30 14 11 7 4 1 66 19 159
2011 EN-02 10 30 30 0 10 20 0 50 13 10
2011 EN-03 31 30 12 12 9 5 0 64 23 74
2011 EN-04 38 38 4 11 4 2 2 79 16 45
2011 EN-05 30 19 30 15 4 0 4 50 19 27
2008 EN 26 35 16 6 10 6 0 65 17 141
2008 EN-03 32 30 16 7 11 4 0 65 19 56
2008 EN-04 28 37 16 7 9 2 0 67 17 43
2008 EN-05 19 31 23 8 8 12 0 57 17 26
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EN 19 49 32 128
2017 EN-02 20 60 20 10
2017 EN-03 14 49 37 64
2017 EN-04 29 51 20 35
2017 EN-05 24 35 41 17
2014 EN 18 52 30 128
2014 EN-03 12 50 37 56
2014 EN-04 21 44 35 34
2014 EN-05 17 67 17 24
2011 EN 19 55 26 159
2011 EN-02 0 80 20 10
2011 EN-03 14 64 23 74
2011 EN-04 24 44 31 45
2011 EN-05 30 44 26 27

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EN 24 20 24 8 16 8 25
2017 EN-04 30 20 40 0 10 0 10
2014 EN 30 4 26 22 9999 17 23
2011 EN 27 20 30 10 9999 13 30
2011 EN-03 20 20 30 10 9999 20 10
2011 EN-04 18 27 45 0 9999 9 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 18 82 129
2017 EN-02 0 100 10
2017 EN-03 24 76 64
2017 EN-04 16 84 36
2014 EN 14 86 128
2014 EN-03 18 82 56

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EN 61 23
2017 EN-03 67 15
2014 EN 39 18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EN 39 23
2017 EN-03 39 15
2014 EN 72 18
2014 EN-03 80 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EN 0 23
2017 EN-03 0 15
2014 EN 0 18
2014 EN-03 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EN 0 23
2017 EN-03 0 15
2014 EN 0 18
2014 EN-03 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EN 0 23
2017 EN-03 0 15
2014 EN-03 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EN 47 23
2017 EN-03 33 15
2014 EN 33 18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EN 43 23
2017 EN-03 46 15
2014 EN 61 18
2014 EN-03 70 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EN 22 23
2014 EN 61 18
2014 EN-03 80 10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EN 22 23
2014 EN 50 18
2014 EN-03 60 10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EN 36 23
2017 EN-03 54 15
2014 EN 67 18
2014 EN-03 80 10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EN 0 23
2017 EN-03 0 15
2014 EN 0 18
2014 EN-03 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EN 0 23
2017 EN-03 0 15
2014 EN 0 18
2014 EN-03 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EN 35 23
2014 EN 61 18
2014 EN-03 70 10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EN 30 23
2014 EN 28 18

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EN 60 23
2017 EN-03 66 15
2014 EN 33 18

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EN 22 23
2014 EN 28 18

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EN 22 23

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EN-03 0 15
2014 EN 0 18
2014 EN-03 0 10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EN 0 23
2017 EN-03 0 15
2014 EN 28 18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EN 31 23

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EN 26 22
2017 EN-03 33 15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EN 0 22
2017 EN-03 0 15
2014 EN-03 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EN-03 0 15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EN 0 22
2017 EN-03 0 15

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EN 0 22
2017 EN-03 0 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EN 27 22
2014 EN 65 17
2014 EN-03 80 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EN 0 22
2017 EN-03 0 15
2014 EN 0 17
2014 EN-03 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EN 46 22
2017 EN-03 34 15
2014 EN 65 17
2014 EN-03 70 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 96 4 23
2017 EN-03 93 7 15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 13 21 21 12 4 20 9 48 22 129
2017 EN-02 10 10 30 0 0 20 30 40 0 10
2017 EN-03 9 15 24 17 5 20 9 35 31 64
2017 EN-04 22 27 14 6 6 20 6 66 15 36
2017 EN-05 12 35 24 12 0 18 0 57 14 17
2014 EN 11 26 18 7 8 25 5 53 21 128
2014 EN-03 11 21 16 14 13 18 7 43 36 56
2014 EN-04 15 26 18 0 0 38 3 70 0 34
2014 EN-05 8 38 21 0 8 25 0 61 11 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 33 17 10 2 10 3 67 14 128
2017 EN-02 10 40 20 0 0 10 20 71 0 10
2017 EN-03 27 32 16 11 3 9 2 66 16 63
2017 EN-04 30 28 11 14 3 14 0 68 19 36
2017 EN-05 18 47 29 6 0 0 0 65 6 17
2014 EN 20 40 12 11 5 12 2 68 18 128
2014 EN-03 12 41 12 16 7 11 0 60 26 56
2014 EN-04 29 32 18 3 3 15 0 72 7 34
2014 EN-05 25 50 4 8 4 8 0 82 14 24
2011 EN 33 44 9 4 4 6 0 81 9 159
2011 EN-02 30 60 10 0 0 0 0 90 0 10
2011 EN-03 34 45 3 5 5 8 0 85 12 74
2011 EN-04 31 36 24 4 0 4 0 70 5 45
2011 EN-05 30 52 4 4 7 4 0 85 12 27
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 58 6 5 2 2 2 86 7 129
2017 EN-02 10 50 10 20 0 10 0 67 22 10
2017 EN-03 19 66 8 6 2 0 0 84 8 64
2017 EN-04 27 56 6 3 3 3 3 88 6 36
2017 EN-05 59 41 0 0 0 0 0 100 0 17
2014 EN 33 53 7 5 0 0 2 87 6 128
2014 EN-03 36 57 7 0 0 0 0 93 0 56
2014 EN-04 26 56 6 12 0 0 0 82 12 34
2014 EN-05 50 42 4 4 0 0 0 92 4 24
2011 EN 24 55 13 6 1 1 1 80 7 159
2011 EN-02 0 50 20 20 0 10 0 56 22 10
2011 EN-03 27 54 14 5 0 0 0 81 5 74
2011 EN-04 13 60 16 9 2 0 0 73 11 45
2011 EN-05 41 56 4 0 0 0 0 96 0 27
2008 EN 22 52 11 10 4 1 0 75 14 141
2008 EN-03 23 61 5 7 4 0 0 84 11 56
2008 EN-04 16 51 12 14 5 2 0 69 19 43
2008 EN-05 31 54 8 4 4 0 0 85 8 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 15 16 25 11 3 26 4 45 20 129
2017 EN-02 0 10 20 0 10 50 10 25 25 10
2017 EN-03 8 15 27 20 3 25 2 32 32 64
2017 EN-04 25 17 25 3 3 25 3 57 8 36
2017 EN-05 29 24 24 0 0 18 6 69 0 17
2014 EN 10 17 29 10 6 23 5 38 23 128
2014 EN-03 12 27 18 11 9 20 4 51 26 56
2014 EN-04 6 12 35 6 3 35 3 29 14 34
2014 EN-05 13 0 46 13 4 21 4 17 22 24
2011 EN 6 22 36 9 3 18 5 37 16 159
2011 EN-02 0 10 30 10 0 30 20 20 20 10
2011 EN-03 8 22 32 11 5 19 3 38 21 74
2011 EN-04 2 18 49 4 0 24 2 27 6 45
2011 EN-05 11 37 30 11 4 4 4 52 16 27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 39 44 6 3 0 4 3 90 4 129
2017 EN-02 30 50 10 0 0 0 10 89 0 10
2017 EN-03 36 47 6 5 0 5 2 88 5 64
2017 EN-04 41 45 6 0 0 6 3 94 0 36
2017 EN-05 53 35 6 6 0 0 0 88 6 17
2014 EN 33 43 11 5 2 5 2 81 7 128
2014 EN-03 32 45 12 5 5 0 0 77 11 56
2014 EN-04 35 41 12 0 0 12 0 87 0 34
2014 EN-05 46 33 8 8 0 4 0 83 9 24
2011 EN 41 35 13 4 1 5 1 81 5 159
2011 EN-02 20 30 40 0 0 10 0 56 0 10
2011 EN-03 39 43 9 4 1 3 0 85 6 74
2011 EN-04 36 38 16 2 0 9 0 80 2 45
2011 EN-05 63 15 11 7 4 0 0 78 11 27
2008 EN 35 38 13 3 3 7 1 80 6 141
2008 EN-03 45 38 5 2 5 4 2 87 8 56
2008 EN-04 30 35 21 2 0 12 0 74 3 43
2008 EN-05 35 38 12 8 0 8 0 79 8 26

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 33 42 12 2 1 8 2 84 3 129
2017 EN-02 20 50 10 10 0 0 10 78 11 10
2017 EN-03 30 47 14 0 2 8 0 83 2 64
2017 EN-04 33 42 8 0 0 14 3 90 0 36
2017 EN-05 53 24 12 6 0 6 0 81 6 17
2014 EN 30 34 16 2 2 12 2 75 5 128
2014 EN-03 30 36 21 2 4 7 0 71 6 56
2014 EN-04 26 35 9 3 0 26 0 84 4 34
2014 EN-05 50 25 13 0 4 8 0 82 5 24
2011 EN 28 39 16 8 3 7 1 72 11 159
2011 EN-02 10 30 40 10 10 0 0 40 20 10
2011 EN-03 27 45 12 8 3 5 0 76 11 74
2011 EN-04 24 38 18 7 0 13 0 72 8 45
2011 EN-05 44 30 15 7 4 0 0 74 11 27
2008 EN 34 35 13 6 6 4 1 74 13 141
2008 EN-03 32 36 13 5 9 4 2 72 15 56
2008 EN-04 35 35 19 2 5 5 0 73 7 43
2008 EN-05 50 27 8 4 8 4 0 80 12 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 5 95 129
2014 EN 6 94 127

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 23 22 1 1 26 11 62 4 129
2017 EN-02 10 10 20 0 0 30 30 50 0 10
2017 EN-03 14 22 29 0 1 27 8 54 2 64
2017 EN-04 22 20 14 3 0 31 11 71 5 36
2017 EN-05 18 47 18 0 6 12 0 73 7 17
2014 EN 12 23 20 4 2 35 4 59 9 128
2014 EN-03 7 25 27 7 2 29 4 47 13 56
2014 EN-04 21 15 15 3 0 44 3 67 6 34
2014 EN-05 17 29 13 0 0 38 4 79 0 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 29 32 17 4 1 12 5 73 6 129
2017 EN-02 30 0 30 10 0 10 20 43 14 10
2017 EN-03 31 33 16 3 1 12 3 76 5 64
2017 EN-04 25 34 20 3 0 17 3 72 3 36
2017 EN-05 35 41 12 6 6 0 0 76 12 17
2014 EN 22 33 18 5 1 21 1 70 7 128
2014 EN-03 12 41 18 9 0 20 0 67 11 56
2014 EN-04 35 24 12 3 3 24 0 77 8 34
2014 EN-05 33 33 17 0 0 17 0 80 0 24
2011 EN 31 45 11 4 2 6 1 82 7 159
2011 EN-02 20 50 20 0 0 10 0 78 0 10
2011 EN-03 27 49 5 5 3 9 1 85 9 74
2011 EN-04 36 36 22 2 2 2 0 73 5 45
2011 EN-05 37 52 4 7 0 0 0 89 7 27
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 26 24 16 15 0 2 44 32 128
2017 EN-02 10 0 50 20 20 0 0 10 40 10
2017 EN-03 15 31 26 11 15 0 2 47 27 64
2017 EN-04 22 28 14 22 8 0 6 53 32 36
2017 EN-05 13 19 25 25 19 0 0 31 44 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 8 28 31 19 12 0 1 37 32 129
2017 EN-02 50 10 20 10 10 0 0 60 20 10
2017 EN-03 3 32 35 19 11 0 0 35 29 64
2017 EN-04 8 28 27 20 14 0 3 37 34 36
2017 EN-05 0 18 35 29 18 0 0 18 47 17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 35 21 15 8 0 4 54 24 129
2017 EN-02 40 50 0 10 0 0 0 90 10 10
2017 EN-03 15 38 20 19 6 0 2 54 25 64
2017 EN-04 16 34 28 6 11 0 6 53 18 36
2017 EN-05 6 24 24 29 12 0 6 31 44 17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 14 28 26 15 15 0 2 43 31 129
2017 EN-02 30 10 20 20 20 0 0 40 40 10
2017 EN-03 9 33 25 14 17 0 2 43 31 64
2017 EN-04 16 28 25 20 8 0 3 45 29 36
2017 EN-05 12 24 35 12 18 0 0 35 29 17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 30 36 15 7 5 2 6 71 13 129
2017 EN-02 30 30 0 10 10 10 10 75 25 10
2017 EN-03 31 36 19 6 2 2 5 72 8 64
2017 EN-04 25 41 8 8 6 0 11 75 16 36
2017 EN-05 23 29 29 6 12 0 0 53 18 17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 20 36 26 10 8 0 0 56 18 129
2017 EN-02 20 20 30 10 20 0 0 40 30 10
2017 EN-03 20 38 26 10 6 0 0 58 16 64
2017 EN-04 20 36 28 11 6 0 0 55 17 36
2017 EN-05 18 35 24 12 12 0 0 53 24 17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 22 38 24 13 3 0 1 60 16 129
2017 EN-02 20 20 20 40 0 0 0 40 40 10
2017 EN-03 22 34 29 12 3 0 0 56 15 64
2017 EN-04 20 50 17 8 3 0 3 71 11 36
2017 EN-05 23 35 24 12 6 0 0 59 18 17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 16 35 26 13 5 2 2 54 19 129
2017 EN-02 20 20 30 20 10 0 0 40 30 10
2017 EN-03 11 43 23 14 3 3 3 57 18 64
2017 EN-04 20 31 30 11 6 0 3 52 17 36
2017 EN-05 18 29 29 12 12 0 0 47 24 17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 25 27 22 17 5 0 2 54 23 129
2017 EN-02 20 20 10 30 20 0 0 40 50 10
2017 EN-03 22 32 25 17 3 0 2 54 20 64
2017 EN-04 31 27 20 11 8 0 3 60 20 36
2017 EN-05 29 18 29 24 0 0 0 47 24 17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 26 38 20 8 6 0 2 65 14 129
2017 EN-02 40 40 20 0 0 0 0 80 0 10
2017 EN-03 27 37 24 8 3 0 2 65 11 64
2017 EN-04 22 45 14 6 11 0 3 68 17 36
2017 EN-05 23 24 24 18 12 0 0 47 29 17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 60 22 12 3 2 1 1 84 5 129
2017 EN-02 80 10 10 0 0 0 0 90 0 10
2017 EN-03 60 22 12 5 0 2 0 83 5 64
2017 EN-04 50 31 14 3 3 0 0 80 6 36
2017 EN-05 65 18 6 0 6 0 6 88 6 17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 64 16 8 5 4 2 2 83 9 129
2017 EN-02 90 10 0 0 0 0 0 100 0 10
2017 EN-03 61 17 11 3 5 2 2 80 8 64
2017 EN-04 64 19 3 8 3 3 0 86 11 36
2017 EN-05 65 12 12 6 6 0 0 76 12 17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 46 28 16 6 3 1 1 75 9 129
2017 EN-02 60 30 10 0 0 0 0 90 0 10
2017 EN-03 40 27 19 8 5 2 0 68 13 64
2017 EN-04 47 28 16 8 0 0 0 75 8 36
2017 EN-05 53 35 6 0 6 0 0 88 6 17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 52 24 14 4 5 1 1 77 9 129
2017 EN-02 60 0 30 10 0 0 0 60 10 10
2017 EN-03 44 29 19 5 3 2 0 73 8 64
2017 EN-04 66 20 8 0 6 0 0 86 6 36
2017 EN-05 53 29 0 6 12 0 0 82 18 17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 18 10 2 4 0 15 81 7 129
2017 EN-02 80 0 0 0 0 0 20 100 0 10
2017 EN-03 48 19 10 2 5 0 17 81 7 64
2017 EN-04 47 17 17 6 0 0 14 74 6 36
2017 EN-05 53 29 6 0 12 0 0 82 12 17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 58 24 12 4 1 0 2 83 5 128
2017 EN-02 80 0 20 0 0 0 0 80 0 10
2017 EN-03 63 22 9 5 0 0 2 86 5 64
2017 EN-04 50 28 17 0 3 0 3 80 3 36
2017 EN-05 44 38 6 13 0 0 0 81 13 16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 66 17 7 3 3 0 4 86 6 128
2017 EN-02 40 40 10 0 10 0 0 80 10 10
2017 EN-03 60 20 11 5 3 0 2 81 8 64
2017 EN-04 75 11 3 3 0 0 8 94 3 36
2017 EN-05 87 6 0 0 6 0 0 94 6 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 51 31 10 5 0 0 3 85 5 128
2017 EN-02 60 20 10 10 0 0 0 80 10 10
2017 EN-03 46 37 9 5 0 0 3 86 5 64
2017 EN-04 55 31 8 3 0 0 3 89 3 36
2017 EN-05 56 19 19 6 0 0 0 75 6 16

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 5 36 38 15 5 0 0 41 21 129
2017 EN-02 10 50 20 10 10 0 0 60 20 10
2017 EN-03 5 31 40 20 5 0 0 36 25 64
2017 EN-04 3 45 39 8 6 0 0 47 14 36
2017 EN-05 0 29 47 18 6 0 0 29 24 17

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 5 24 43 24 5 0 0 29 29 129
2017 EN-02 10 10 40 10 30 0 0 40 20 10
2017 EN-03 6 23 44 22 5 0 0 27 29 64
2017 EN-04 3 20 45 33 0 0 0 33 22 36
2017 EN-05 0 47 35 18 0 0 0 18 47 17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 28 40 17 9 2 3 1 72 11 129
2017 EN-02 40 20 10 10 0 10 10 75 13 10
2017 EN-03 23 44 17 10 3 3 0 69 13 64
2017 EN-04 33 39 17 8 0 3 0 74 9 36
2017 EN-05 24 47 23 6 0 0 0 71 6 17

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 17 41 19 17 6 1 0 58 23 129
2017 EN-02 40 20 10 20 10 0 0 60 30 10
2017 EN-03 15 36 22 19 8 0 0 51 27 64
2017 EN-04 8 53 20 14 3 3 0 63 17 36
2017 EN-05 18 53 12 12 6 0 0 71 18 17
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 12 88 129
2017 EN-03 11 89 64
2017 EN-04 17 83 36
2014 EN 8 92 128
2014 EN-03 9 91 56

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EN 81 19 16
2014 EN 90 10 10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 62 38 0 0 0 0 0 100 0 13
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 21 23 31 10 12 4 0 22 78 129
2017 EN-02 20 10 40 0 30 0 0 20 80 10
2017 EN-03 14 26 31 15 8 6 0 15 85 64
2017 EN-04 31 31 19 6 11 3 0 32 68 36
2017 EN-05 29 6 47 6 12 0 0 29 71 17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EN 15 97
2017 EN-03 6 51
2017 EN-04 17 24
2017 EN-05 42 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 34 97
2017 EN-03 33 51
2017 EN-04 37 24
2017 EN-05 33 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EN 17 97
2017 EN-03 11 51
2017 EN-04 17 24
2017 EN-05 8 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EN 65 97
2017 EN-03 65 51
2017 EN-04 75 24
2017 EN-05 75 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EN 5 97
2017 EN-03 8 51
2017 EN-04 4 24
2017 EN-05 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EN 34 97
2017 EN-03 36 51
2017 EN-04 29 24
2017 EN-05 25 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EN 5 39 14 13 11 17 96
2017 EN-03 6 46 12 12 12 12 50
2017 EN-04 8 42 13 8 4 24 24
2017 EN-05 0 25 8 17 25 25 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 12 31 17 13 21 1 5 46 36 97
2017 EN-03 6 29 18 12 26 2 8 39 41 51
2017 EN-04 16 38 13 13 21 0 0 54 34 24
2017 EN-05 17 25 25 17 8 0 8 45 27 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EN 3 6 9 21 56 1 4 10 81 97
2017 EN-03 2 8 12 16 53 2 8 11 76 51
2017 EN-04 4 0 13 34 50 0 0 4 83 24
2017 EN-05 0 17 0 17 67 0 0 17 83 12
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