2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 41 51 2 5 1 0 0 92 6 142
2017 EL-03 27 67 0 7 0 0 0 93 7 15
2017 EL-05 45 50 2 2 2 0 0 95 3 66
2017 EL-06 31 56 6 6 0 0 0 87 6 32
2017 EL-07 30 50 0 20 0 0 0 80 20 10
2014 EL 24 57 4 9 6 0 1 81 15 145
2014 EL-05 22 58 5 9 6 0 1 80 15 87
2014 EL-06 33 49 3 12 3 0 0 82 15 33
2014 EL-07 27 55 9 9 0 0 0 82 9 11
2011 EL 28 55 4 11 2 0 0 83 13 186
2011 EL-03 30 40 10 20 0 0 0 70 20 10
2011 EL-04 18 73 0 9 0 0 0 91 9 11
2011 EL-05 24 57 3 13 2 0 0 82 15 87
2011 EL-06 33 53 7 5 2 0 0 86 7 43
2011 EL-07 35 41 6 18 0 0 0 76 18 17
2008 EL 27 52 6 12 3 0 0 79 15 176
2008 EL-02 27 55 9 9 0 0 0 82 9 11
2008 EL-05 17 51 10 17 6 0 0 68 23 84
2008 EL-06 39 48 0 13 0 0 0 87 13 31
2008 EL-07 29 62 5 5 0 0 0 90 5 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 77 18 2 1 1 1 1 96 1 142
2017 EL-03 87 13 0 0 0 0 0 100 0 15
2017 EL-05 76 18 2 2 0 0 3 97 2 66
2017 EL-06 69 28 0 0 3 0 0 97 3 32
2017 EL-07 90 10 0 0 0 0 0 100 0 10
2014 EL 61 22 8 6 2 1 1 85 8 145
2014 EL-05 55 27 9 5 2 1 1 83 7 87
2014 EL-06 63 21 9 3 3 0 0 85 6 33
2014 EL-07 64 18 0 18 0 0 0 82 18 11
2011 EL 64 18 5 6 3 0 4 85 9 186
2011 EL-03 80 0 0 20 0 0 0 80 20 10
2011 EL-04 64 18 0 9 9 0 0 82 18 11
2011 EL-05 62 21 3 7 5 0 2 85 12 87
2011 EL-06 65 19 5 5 0 0 7 90 5 43
2011 EL-07 47 18 18 6 0 0 12 73 7 17
2008 EL 59 28 5 3 2 0 3 90 5 175
2008 EL-02 55 27 18 0 0 0 0 82 0 11
2008 EL-05 58 25 6 5 2 0 4 86 8 83
2008 EL-06 65 29 3 3 0 0 0 94 3 31
2008 EL-07 52 38 0 0 0 0 10 100 0 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 75 11 6 5 1 0 3 88 7 142
2017 EL-03 87 7 7 0 0 0 0 93 0 15
2017 EL-05 77 14 0 2 2 0 6 97 3 66
2017 EL-06 62 13 9 13 3 0 0 75 16 32
2017 EL-07 80 0 20 0 0 0 0 80 0 10
2014 EL 68 15 8 6 3 0 1 83 8 145
2014 EL-05 64 15 12 3 3 0 2 81 7 87
2014 EL-06 63 15 6 12 3 0 0 79 15 33
2014 EL-07 82 18 0 0 0 0 0 100 0 11
2011 EL 72 15 5 2 3 0 4 89 6 186
2011 EL-03 80 10 0 0 10 0 0 90 10 10
2011 EL-04 82 9 0 0 9 0 0 91 9 11
2011 EL-05 70 15 5 3 2 0 5 89 6 87
2011 EL-06 72 16 5 0 2 0 5 93 2 43
2011 EL-07 53 24 12 6 0 0 6 81 6 17
2008 EL 65 17 5 6 3 0 4 85 10 175
2008 EL-02 64 9 18 9 0 0 0 73 9 11
2008 EL-05 65 18 6 1 4 0 6 88 5 83
2008 EL-06 65 19 3 10 3 0 0 84 13 31
2008 EL-07 67 14 0 14 0 0 5 85 15 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 44 45 2 5 4 0 0 89 9 141
2017 EL-03 40 60 0 0 0 0 0 100 0 15
2017 EL-05 50 45 2 2 2 0 0 95 3 66
2017 EL-06 28 47 6 9 9 0 0 75 19 32
2017 EL-07 50 20 0 20 10 0 0 70 30 10
2014 EL 37 40 7 9 6 0 1 78 15 144
2014 EL-05 36 38 7 12 6 0 1 75 18 86
2014 EL-06 37 49 9 6 0 0 0 85 6 33
2014 EL-07 55 18 0 9 18 0 0 73 27 11
2011 EL 32 43 6 10 8 1 0 76 17 185
2011 EL-03 45 45 0 9 0 0 0 91 9 11
2011 EL-04 27 27 18 18 9 0 0 55 27 11
2011 EL-05 28 45 6 9 11 1 0 74 20 85
2011 EL-06 28 47 12 12 2 0 0 74 14 43
2011 EL-07 47 41 0 12 0 0 0 88 12 17

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 31 38 15 11 6 0 0 69 16 142
2017 EL-03 20 47 13 13 7 0 0 67 20 15
2017 EL-05 33 38 15 8 6 0 0 71 14 66
2017 EL-06 13 38 25 19 6 0 0 50 25 32
2017 EL-07 40 30 10 10 10 0 0 70 20 10
2014 EL 21 38 11 17 12 0 1 60 29 145
2014 EL-05 17 37 14 18 12 0 2 55 31 87
2014 EL-06 18 42 6 18 15 0 0 60 33 33
2014 EL-07 27 36 9 9 18 0 0 64 27 11
2011 EL 33 46 7 9 5 0 0 79 14 186
2011 EL-03 27 36 18 18 0 0 0 64 18 11
2011 EL-04 18 64 9 0 9 0 0 82 9 11
2011 EL-05 28 54 7 7 5 0 0 82 11 87
2011 EL-06 33 38 7 12 10 0 0 71 21 42
2011 EL-07 41 41 6 12 0 0 0 82 12 17
2008 EL 28 43 11 13 5 0 0 71 18 176
2008 EL-02 64 27 0 0 9 0 0 91 9 11
2008 EL-05 23 46 13 13 5 0 0 69 18 84
2008 EL-06 32 35 10 16 6 0 0 68 23 31
2008 EL-07 19 57 10 14 0 0 0 76 14 21

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 61 25 8 4 2 0 0 86 6 142
2017 EL-03 73 20 7 0 0 0 0 93 0 15
2017 EL-05 61 23 8 5 5 0 0 83 9 66
2017 EL-06 47 34 13 6 0 0 0 81 6 32
2017 EL-07 60 30 0 10 0 0 0 90 10 10
2014 EL 49 39 8 3 1 0 1 88 4 145
2014 EL-05 43 39 10 5 2 0 1 83 7 87
2014 EL-06 60 37 3 0 0 0 0 97 0 33
2014 EL-07 45 55 0 0 0 0 0 100 0 11
2011 EL 59 32 6 2 1 0 0 91 3 186
2011 EL-03 70 10 10 0 10 0 0 80 10 10
2011 EL-04 55 27 9 9 0 0 0 82 9 11
2011 EL-05 52 39 7 2 0 0 0 91 2 87
2011 EL-06 67 28 2 0 2 0 0 95 2 43
2011 EL-07 47 47 0 6 0 0 0 94 6 17
2008 EL 50 40 6 2 1 0 0 90 3 176
2008 EL-02 82 18 0 0 0 0 0 100 0 11
2008 EL-05 38 46 12 1 2 0 0 85 4 84
2008 EL-06 65 35 0 0 0 0 0 100 0 31
2008 EL-07 43 52 0 5 0 0 0 95 5 21

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 64 27 4 4 1 0 0 91 5 141
2017 EL-03 73 27 0 0 0 0 0 100 0 15
2017 EL-05 67 21 5 5 3 0 0 88 8 66
2017 EL-06 42 45 10 3 0 0 0 87 3 31
2017 EL-07 70 20 0 10 0 0 0 90 10 10
2014 EL 55 36 5 3 1 0 1 92 4 144
2014 EL-05 52 36 6 5 1 0 1 88 6 87
2014 EL-06 63 33 3 0 0 0 0 97 0 33
2014 EL-07 45 55 0 0 0 0 0 100 0 11
2011 EL 55 37 6 2 1 0 0 92 2 186
2011 EL-03 27 45 18 0 9 0 0 73 9 11
2011 EL-04 55 36 9 0 0 0 0 91 0 11
2011 EL-05 57 38 5 0 0 0 0 95 0 87
2011 EL-06 52 40 5 2 0 0 0 93 2 42
2011 EL-07 41 47 6 6 0 0 0 88 6 17
2008 EL 45 49 3 2 1 0 0 94 2 176
2008 EL-02 73 27 0 0 0 0 0 100 0 11
2008 EL-05 43 51 4 1 1 0 0 94 2 84
2008 EL-06 45 52 3 0 0 0 0 97 0 31
2008 EL-07 33 62 5 0 0 0 0 95 0 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 58 36 4 1 1 0 0 94 2 142
2017 EL-03 47 47 0 7 0 0 0 93 7 15
2017 EL-05 55 39 3 2 2 0 0 94 3 66
2017 EL-06 50 37 13 0 0 0 0 87 0 32
2017 EL-07 80 20 0 0 0 0 0 100 0 10
2014 EL 46 41 7 3 1 0 1 88 5 145
2014 EL-05 41 40 9 6 2 0 1 83 8 87
2014 EL-06 54 40 6 0 0 0 0 94 0 33
2014 EL-07 55 45 0 0 0 0 0 100 0 11

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 44 37 9 6 4 0 0 81 11 141
2017 EL-03 53 40 7 0 0 0 0 93 0 15
2017 EL-05 36 42 8 9 5 0 0 79 14 66
2017 EL-06 38 41 9 3 9 0 0 78 12 32
2014 EL 38 35 12 8 5 0 3 74 13 145
2014 EL-05 32 36 15 7 7 0 3 70 14 87
2014 EL-06 51 27 6 12 0 0 3 81 13 33
2014 EL-07 36 36 18 9 0 0 0 73 9 11
2011 EL 39 35 12 10 4 1 1 74 14 187
2011 EL-03 9 36 36 0 18 0 0 45 18 11
2011 EL-04 18 55 0 18 0 9 0 80 20 11
2011 EL-05 39 33 13 10 5 0 0 72 15 87
2011 EL-06 49 28 9 7 2 0 5 80 10 43
2011 EL-07 35 41 6 18 0 0 0 76 18 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 61 25 8 4 1 0 1 87 5 142
2017 EL-03 60 27 7 7 0 0 0 87 7 15
2017 EL-05 65 21 8 5 2 0 0 86 6 66
2017 EL-06 56 28 13 0 3 0 0 84 3 32
2017 EL-07 40 50 0 10 0 0 0 90 10 10
2014 EL 55 29 7 5 3 0 1 85 8 145
2014 EL-05 62 20 7 7 1 0 2 85 8 87
2014 EL-06 51 37 6 3 3 0 0 88 6 33
2014 EL-07 36 55 0 0 9 0 0 91 9 11
2011 EL 56 24 6 7 6 0 0 80 14 187
2011 EL-03 55 18 9 9 9 0 0 73 18 11
2011 EL-04 55 27 9 0 9 0 0 82 9 11
2011 EL-05 62 24 5 6 3 0 0 86 9 87
2011 EL-06 65 16 2 9 7 0 0 81 16 43
2011 EL-07 29 53 12 0 6 0 0 82 6 17
2008 EL 56 24 5 6 9 0 0 81 15 176
2008 EL-02 55 27 0 9 9 0 0 82 18 11
2008 EL-05 61 26 5 4 5 0 0 87 8 84
2008 EL-06 55 19 3 10 13 0 0 74 23 31
2008 EL-07 43 29 5 10 14 0 0 71 24 21

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 51 36 6 4 3 1 0 87 7 142
2017 EL-03 40 53 7 0 0 0 0 93 0 15
2017 EL-05 45 41 5 5 5 0 0 86 9 66
2017 EL-06 50 28 9 6 3 3 0 81 10 32
2017 EL-07 50 40 0 10 0 0 0 90 10 10
2014 EL 40 41 10 4 3 0 1 82 8 145
2014 EL-05 36 40 14 3 6 0 1 77 9 87
2014 EL-06 49 45 6 0 0 0 0 94 0 33
2014 EL-07 55 18 0 27 0 0 0 73 27 11
2011 EL 47 36 11 4 2 0 0 83 6 187
2011 EL-03 45 36 9 0 9 0 0 82 9 11
2011 EL-04 55 18 18 0 9 0 0 73 9 11
2011 EL-05 43 39 11 6 1 0 0 82 7 87
2011 EL-06 49 37 9 2 2 0 0 86 5 43
2011 EL-07 35 59 0 6 0 0 0 94 6 17
2008 EL 43 45 5 6 2 0 0 88 7 176
2008 EL-02 73 18 0 9 0 0 0 91 9 11
2008 EL-05 33 51 7 6 2 0 0 85 8 84
2008 EL-06 55 45 0 0 0 0 0 100 0 31
2008 EL-07 29 62 5 5 0 0 0 90 5 21

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 33 39 14 7 7 0 0 72 14 142
2017 EL-03 40 33 7 13 7 0 0 73 20 15
2017 EL-05 26 42 14 8 11 0 0 68 18 66
2017 EL-06 34 34 22 6 3 0 0 69 9 32
2017 EL-07 40 40 10 0 10 0 0 80 10 10
2014 EL 25 37 21 11 6 0 1 62 17 145
2014 EL-05 23 37 20 10 9 0 1 60 20 87
2014 EL-06 27 33 24 12 3 0 0 60 15 33
2014 EL-07 27 36 27 9 0 0 0 64 9 11
2011 EL 24 37 20 10 9 0 0 61 19 186
2011 EL-03 18 36 18 9 18 0 0 55 27 11
2011 EL-04 18 45 36 0 0 0 0 64 0 11
2011 EL-05 21 34 20 14 12 0 0 55 26 86
2011 EL-06 23 47 12 9 9 0 0 70 19 43
2011 EL-07 41 29 18 12 0 0 0 71 12 17

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 28 50 13 6 3 0 0 78 9 141
2017 EL-03 53 33 0 13 0 0 0 87 13 15
2017 EL-05 23 53 15 5 5 0 0 76 9 66
2017 EL-06 26 45 19 10 0 0 0 71 10 31
2017 EL-07 20 70 10 0 0 0 0 90 0 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 48 41 4 4 2 0 0 89 6 141
2017 EL-03 53 40 0 7 0 0 0 93 7 15
2017 EL-05 47 39 6 5 3 0 0 86 8 66
2017 EL-06 47 41 3 6 3 0 0 87 9 32
2017 EL-07 30 70 0 0 0 0 0 100 0 10
2014 EL 35 46 11 3 3 1 1 82 7 145
2014 EL-05 31 48 9 3 6 1 1 81 9 87
2014 EL-06 43 37 15 6 0 0 0 79 6 33
2014 EL-07 36 64 0 0 0 0 0 100 0 11
2011 EL 41 39 12 5 2 1 0 81 6 186
2011 EL-03 18 55 18 9 0 0 0 73 9 11
2011 EL-04 27 36 18 9 0 9 0 70 10 11
2011 EL-05 42 38 14 3 2 0 0 80 6 86
2011 EL-06 42 42 9 7 0 0 0 84 7 43
2011 EL-07 59 29 6 6 0 0 0 88 6 17
2008 EL 46 40 9 3 3 0 0 86 6 176
2008 EL-02 73 18 0 0 9 0 0 91 9 11
2008 EL-05 44 37 13 2 4 0 0 81 6 84
2008 EL-06 45 48 3 3 0 0 0 94 3 31
2008 EL-07 29 71 0 0 0 0 0 100 0 21

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 39 40 8 6 6 0 0 80 13 142
2017 EL-03 33 53 7 7 0 0 0 87 7 15
2017 EL-05 33 44 8 8 8 0 0 77 15 66
2017 EL-06 28 44 13 6 9 0 0 72 16 32
2017 EL-07 60 20 10 0 10 0 0 80 10 10

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 63 32 4 1 1 0 0 94 2 142
2017 EL-03 47 47 7 0 0 0 0 93 0 15
2017 EL-05 62 30 3 2 3 0 0 92 5 66
2017 EL-06 59 34 6 0 0 0 0 94 0 32
2017 EL-07 70 30 0 0 0 0 0 100 0 10
2014 EL 66 26 6 1 1 0 1 92 2 145
2014 EL-05 62 24 9 1 2 0 1 87 3 87
2014 EL-06 67 33 0 0 0 0 0 100 0 33
2014 EL-07 55 45 0 0 0 0 0 100 0 11
2011 EL 63 31 4 1 1 0 1 94 2 187
2011 EL-03 91 0 0 0 9 0 0 91 9 11
2011 EL-04 55 36 9 0 0 0 0 91 0 11
2011 EL-05 59 34 5 0 1 0 1 94 1 87
2011 EL-06 70 28 0 2 0 0 0 98 2 43
2011 EL-07 41 59 0 0 0 0 0 100 0 17

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 40 40 8 7 5 0 0 80 12 142
2017 EL-03 33 60 0 7 0 0 0 93 7 15
2017 EL-05 35 39 8 9 9 0 0 74 18 66
2017 EL-06 38 41 12 9 0 0 0 78 9 32
2017 EL-07 50 30 10 0 10 0 0 80 10 10
2014 EL 21 48 17 6 8 0 1 69 14 145
2014 EL-05 18 53 12 6 10 0 1 72 16 87
2014 EL-06 27 42 24 6 0 0 0 70 6 33
2014 EL-07 36 27 18 18 0 0 0 64 18 11
2011 EL 35 40 7 9 7 1 0 76 17 187
2011 EL-03 18 45 9 18 9 0 0 64 27 11
2011 EL-04 27 55 9 9 0 0 0 82 9 11
2011 EL-05 29 40 10 8 11 1 0 70 20 87
2011 EL-06 44 37 2 9 7 0 0 81 16 43
2011 EL-07 35 47 12 6 0 0 0 82 6 17

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 38 39 13 4 6 0 0 77 10 142
2017 EL-03 20 53 20 7 0 0 0 73 7 15
2017 EL-05 35 36 14 3 12 0 0 71 15 66
2017 EL-06 34 41 19 6 0 0 0 75 6 32
2017 EL-07 50 40 0 0 10 0 0 90 10 10
2014 EL 27 47 15 3 7 0 1 74 10 145
2014 EL-05 29 40 20 2 8 0 1 70 10 87
2014 EL-06 27 57 6 6 3 0 0 85 9 33
2014 EL-07 18 64 9 0 9 0 0 82 9 11

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 44 32 11 7 6 0 0 76 13 142
2017 EL-03 33 47 13 7 0 0 0 80 7 15
2017 EL-05 44 29 11 8 9 0 0 73 17 66
2017 EL-06 38 31 16 13 3 0 0 69 16 32
2017 EL-07 40 40 10 0 10 0 0 80 10 10
2014 EL 30 42 12 9 6 1 1 73 15 145
2014 EL-05 27 45 10 9 7 0 1 73 16 87
2014 EL-06 37 36 15 9 3 0 0 73 12 33
2014 EL-07 18 55 18 9 0 0 0 73 9 11
2011 EL 36 36 17 7 3 1 0 72 10 186
2011 EL-03 27 18 36 18 0 0 0 45 18 11
2011 EL-04 18 36 27 18 0 0 0 55 18 11
2011 EL-05 33 37 17 6 6 1 0 71 12 87
2011 EL-06 37 42 14 5 2 0 0 79 7 43
2011 EL-07 41 41 12 6 0 0 0 82 6 17

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 56 33 4 4 3 0 0 89 7 142
2017 EL-03 60 33 0 7 0 0 0 93 7 15
2017 EL-05 51 33 8 3 5 0 0 85 8 66
2017 EL-06 53 37 0 6 3 0 0 91 9 32
2017 EL-07 50 40 0 10 0 0 0 90 10 10
2014 EL 46 41 8 2 3 0 1 87 5 145
2014 EL-05 39 44 10 2 3 0 1 84 6 87
2014 EL-06 52 42 6 0 0 0 0 94 0 33
2014 EL-07 45 36 9 9 0 0 0 82 9 11
2011 EL 56 35 5 2 2 0 0 91 4 187
2011 EL-03 45 45 0 0 9 0 0 91 9 11
2011 EL-04 55 36 0 0 9 0 0 91 9 11
2011 EL-05 52 38 8 1 1 0 0 90 2 87
2011 EL-06 67 26 2 2 2 0 0 93 5 43
2011 EL-07 35 59 0 6 0 0 0 94 6 17
2008 EL 48 43 6 3 1 0 0 91 3 175
2008 EL-02 73 27 0 0 0 0 0 100 0 11
2008 EL-05 45 42 10 2 1 0 0 87 4 83
2008 EL-06 58 42 0 0 0 0 0 100 0 31
2008 EL-07 24 76 0 0 0 0 0 100 0 21

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 17 42 30 8 2 0 1 60 10 141
2017 EL-03 13 60 27 0 0 0 0 73 0 15
2017 EL-05 20 35 35 5 5 0 2 55 9 66
2017 EL-06 19 41 28 9 0 0 3 61 10 32
2014 EL 14 38 32 6 8 1 1 53 14 145
2014 EL-05 14 42 31 3 7 1 1 58 11 87
2014 EL-06 18 37 37 6 3 0 0 54 9 33
2014 EL-07 0 18 45 9 27 0 0 18 36 11
2011 EL 15 41 29 10 4 0 1 56 14 187
2011 EL-03 36 27 27 9 0 0 0 64 9 11
2011 EL-04 0 55 45 0 0 0 0 55 0 11
2011 EL-05 14 46 29 7 2 0 2 61 9 87
2011 EL-06 21 37 28 12 2 0 0 58 14 43
2011 EL-07 6 24 35 24 12 0 0 29 35 17
2008 EL 17 36 26 14 8 0 0 53 22 176
2008 EL-02 55 18 18 9 0 0 0 73 9 11
2008 EL-05 12 43 29 11 6 0 0 55 17 84
2008 EL-06 16 32 29 16 6 0 0 48 23 31
2008 EL-07 19 24 29 24 5 0 0 43 29 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 8 30 38 17 6 0 2 23 38 142
2017 EL-03 0 27 20 33 13 0 7 50 29 15
2017 EL-05 12 26 39 15 5 0 3 20 39 66
2017 EL-06 6 28 47 15 3 0 0 19 34 32
2017 EL-07 0 60 30 10 0 0 0 10 60 10
2014 EL 11 37 37 11 3 1 1 14 49 145
2014 EL-05 12 30 44 7 5 1 2 12 43 87
2014 EL-06 18 46 21 15 0 0 0 15 63 33
2014 EL-07 0 45 45 9 0 0 0 9 45 11
2011 EL 9 23 46 16 4 2 1 20 33 186
2011 EL-03 0 27 55 9 0 9 0 10 30 11
2011 EL-04 0 9 64 18 9 0 0 27 9 11
2011 EL-05 13 19 47 15 5 2 0 20 32 86
2011 EL-06 7 28 40 21 2 0 2 24 36 43
2011 EL-07 6 29 59 6 0 0 0 6 35 17
2008 EL 14 28 38 14 6 0 1 20 42 175
2008 EL-02 0 0 64 27 9 0 0 36 0 11
2008 EL-05 19 29 35 10 6 0 1 16 49 83
2008 EL-06 13 19 45 16 6 0 0 23 32 31
2008 EL-07 0 48 38 14 0 0 0 14 48 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 8 15 26 29 14 4 4 47 25 142
2017 EL-03 0 0 27 27 33 7 7 69 0 15
2017 EL-05 9 12 32 27 12 2 6 43 23 66
2017 EL-06 9 22 22 31 6 6 3 41 35 32
2017 EL-07 10 20 30 40 0 0 0 40 30 10
2014 EL 14 23 32 17 10 1 2 27 39 145
2014 EL-05 15 17 33 17 13 1 3 31 34 87
2014 EL-06 12 33 37 9 6 3 0 16 47 33
2014 EL-07 9 36 45 0 9 0 0 9 45 11
2011 EL 8 22 37 21 10 1 2 32 31 185
2011 EL-03 9 18 45 27 0 0 0 27 27 11
2011 EL-04 0 36 27 18 18 0 0 36 36 11
2011 EL-05 9 16 36 21 13 2 2 35 27 86
2011 EL-06 10 26 40 17 5 0 2 22 37 42
2011 EL-07 6 29 41 24 0 0 0 24 35 17
2008 EL 12 31 33 12 11 1 1 23 44 175
2008 EL-02 0 9 27 9 45 9 0 60 10 11
2008 EL-05 14 34 34 10 7 0 1 17 49 83
2008 EL-06 10 39 35 10 6 0 0 16 48 31
2008 EL-07 14 29 38 19 0 0 0 19 43 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 12 27 30 17 11 2 1 29 40 141
2017 EL-03 0 27 20 27 7 13 7 42 33 15
2017 EL-05 12 27 35 18 6 0 2 25 40 66
2017 EL-06 22 25 22 16 16 0 0 31 47 32
2017 EL-07 10 10 60 10 10 0 0 20 20 10
2014 EL 22 25 31 13 3 2 3 17 50 143
2014 EL-05 20 28 29 13 3 2 5 18 51 86
2014 EL-06 22 13 47 13 3 3 0 16 36 32
2014 EL-07 27 36 18 18 0 0 0 18 64 11
2011 EL 15 23 29 22 9 2 1 31 39 187
2011 EL-03 0 18 55 27 0 0 0 27 18 11
2011 EL-04 9 36 18 36 0 0 0 36 45 11
2011 EL-05 14 23 25 23 11 3 0 36 38 87
2011 EL-06 21 19 33 16 9 0 2 26 40 43
2011 EL-07 6 24 41 24 6 0 0 29 29 17
2008 EL 13 30 27 18 10 2 1 29 44 175
2008 EL-02 0 9 27 27 27 9 0 60 10 11
2008 EL-05 11 30 29 17 11 1 1 28 42 83
2008 EL-06 23 35 13 19 10 0 0 29 58 31
2008 EL-07 10 33 33 24 0 0 0 24 43 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 6 13 35 25 18 1 1 44 20 142
2017 EL-03 0 0 33 20 40 0 7 64 0 15
2017 EL-05 7 15 33 27 15 0 2 43 23 66
2017 EL-06 13 16 38 25 9 0 0 34 28 32
2017 EL-07 0 10 70 20 0 0 0 20 10 10
2014 EL 9 17 34 27 10 1 2 38 27 143
2014 EL-05 11 8 32 32 13 1 4 47 20 85
2014 EL-06 9 24 40 18 9 0 0 27 33 33
2014 EL-07 0 45 36 18 0 0 0 18 45 11
2011 EL 6 11 44 26 11 1 1 38 18 186
2011 EL-03 0 9 45 36 9 0 0 45 9 11
2011 EL-04 0 9 45 27 18 0 0 45 9 11
2011 EL-05 6 13 36 29 14 1 1 44 19 86
2011 EL-06 7 2 58 23 7 0 2 31 10 43
2011 EL-07 6 29 47 12 6 0 0 18 35 17
2008 EL 8 22 34 23 11 0 1 35 30 175
2008 EL-02 0 18 0 36 45 0 0 82 18 11
2008 EL-05 7 18 36 29 7 0 2 37 26 83
2008 EL-06 6 23 39 16 16 0 0 32 29 31
2008 EL-07 5 48 43 5 0 0 0 5 52 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 13 25 32 13 13 1 3 28 39 142
2017 EL-03 0 20 33 7 27 7 7 38 23 15
2017 EL-05 15 26 35 15 8 0 2 23 42 66
2017 EL-06 16 25 34 16 9 0 0 25 41 32
2017 EL-07 20 40 40 0 0 0 0 0 60 10
2014 EL 28 26 26 12 7 1 1 19 54 145
2014 EL-05 21 24 33 8 10 1 2 19 47 87
2014 EL-06 37 30 18 12 3 0 0 15 67 33
2014 EL-07 55 18 9 18 0 0 0 18 73 11
2011 EL 18 30 29 15 8 1 1 23 48 185
2011 EL-03 9 18 36 36 0 0 0 36 27 11
2011 EL-04 18 36 18 18 9 0 0 27 55 11
2011 EL-05 13 30 31 14 9 1 1 24 44 86
2011 EL-06 14 33 33 10 10 0 0 19 48 42
2011 EL-07 41 41 12 6 0 0 0 6 82 17
2008 EL 27 31 19 15 7 1 1 22 59 176
2008 EL-02 9 18 27 18 27 0 0 45 27 11
2008 EL-05 33 31 19 13 1 1 1 15 66 84
2008 EL-06 26 32 19 16 6 0 0 23 58 31
2008 EL-07 29 43 14 14 0 0 0 14 71 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 7 13 28 21 23 2 6 48 22 141
2017 EL-03 0 0 20 33 27 7 13 75 0 15
2017 EL-05 9 9 30 17 29 2 5 48 19 66
2017 EL-06 6 19 32 22 10 3 6 36 29 31
2017 EL-07 10 20 40 30 0 0 0 30 30 10
2014 EL 7 10 23 35 17 1 6 56 19 144
2014 EL-05 6 9 22 31 22 1 9 59 16 87
2014 EL-06 16 16 13 40 13 3 0 55 32 32
2014 EL-07 0 0 55 27 18 0 0 45 0 11
2011 EL 4 11 21 33 25 1 6 62 16 185
2011 EL-03 9 18 9 18 36 9 0 60 30 11
2011 EL-04 9 9 27 18 18 0 18 44 22 11
2011 EL-05 2 12 13 34 32 1 6 71 15 85
2011 EL-06 5 9 28 33 16 0 9 54 15 43
2011 EL-07 0 6 53 29 12 0 0 41 6 17
2008 EL 6 18 24 24 25 1 3 50 25 174
2008 EL-02 0 0 18 27 45 9 0 80 0 11
2008 EL-05 9 18 21 23 26 0 4 51 28 82
2008 EL-06 3 32 23 23 19 0 0 42 35 31
2008 EL-07 5 19 43 10 19 0 5 30 25 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 11 23 35 13 13 2 3 28 35 141
2017 EL-03 0 7 47 20 13 7 7 38 8 15
2017 EL-05 12 23 36 11 14 2 3 25 37 66
2017 EL-06 13 32 36 9 3 3 3 14 48 31
2017 EL-07 10 20 50 10 10 0 0 20 30 10
2014 EL 28 28 24 9 7 2 3 17 59 145
2014 EL-05 28 27 23 9 6 3 3 16 59 87
2014 EL-06 12 30 33 9 12 0 3 22 43 33
2014 EL-07 55 27 9 9 0 0 0 9 82 11
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 81 6 4 1 4 1 4 92 4 142
2017 EL-03 93 7 0 0 0 0 0 100 0 15
2017 EL-05 80 5 5 0 3 0 8 92 3 66
2017 EL-06 72 9 6 3 9 0 0 81 13 32
2017 EL-07 80 10 0 0 0 0 10 100 0 10
2014 EL 69 8 7 1 3 1 11 87 5 145
2014 EL-05 67 7 9 0 5 2 10 84 5 87
2014 EL-06 63 9 3 3 3 0 18 89 7 33
2014 EL-07 82 9 0 0 0 0 9 100 0 11
2011 EL 69 10 4 5 1 0 10 89 7 186
2011 EL-03 82 0 0 0 9 0 9 90 10 11
2011 EL-04 73 18 9 0 0 0 0 91 0 11
2011 EL-05 74 8 5 6 0 0 8 89 6 87
2011 EL-06 62 14 2 5 0 0 17 91 6 42
2011 EL-07 53 18 6 12 0 0 12 80 13 17
2008 EL 69 7 3 2 3 1 15 90 6 177
2008 EL-02 73 0 0 9 0 0 18 89 11 11
2008 EL-05 73 4 1 0 5 1 16 93 6 85
2008 EL-06 71 10 6 3 3 0 6 86 7 31
2008 EL-07 57 10 10 0 5 0 19 82 6 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 29 37 15 11 5 3 1 69 16 142
2017 EL-03 40 40 7 0 0 13 0 92 0 15
2017 EL-05 21 39 14 17 8 2 0 62 25 66
2017 EL-06 22 38 22 6 6 3 3 63 13 32
2017 EL-07 20 40 30 10 0 0 0 60 10 10
2014 EL 30 35 15 5 9 3 3 70 15 145
2014 EL-05 32 31 14 7 7 6 3 70 15 87
2014 EL-06 24 37 18 3 15 0 3 63 18 33
2014 EL-07 36 64 0 0 0 0 0 100 0 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 39 38 10 8 5 0 0 77 13 142
2017 EL-03 47 47 7 0 0 0 0 93 0 15
2017 EL-05 33 35 9 15 8 0 0 68 23 66
2017 EL-06 34 41 19 3 3 0 0 75 6 32
2017 EL-07 50 40 0 0 10 0 0 90 10 10
2014 EL 45 35 8 2 8 1 1 82 10 145
2014 EL-05 46 33 7 3 8 1 1 81 12 87
2014 EL-06 37 42 12 0 9 0 0 79 9 33
2014 EL-07 64 36 0 0 0 0 0 100 0 11

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 35 38 9 11 5 1 0 74 16 142
2017 EL-03 33 47 13 0 0 7 0 86 0 15
2017 EL-05 27 39 11 14 9 0 0 67 23 66
2017 EL-06 28 38 12 16 3 3 0 68 19 32
2017 EL-07 40 40 0 20 0 0 0 80 20 10
2014 EL 28 41 10 15 5 1 1 70 20 145
2014 EL-05 23 40 13 16 5 1 2 65 21 87
2014 EL-06 27 48 3 12 9 0 0 76 21 33
2014 EL-07 55 36 0 9 0 0 0 91 9 11
2011 EL 29 40 9 12 7 2 2 71 20 187
2011 EL-03 36 55 0 0 9 0 0 91 9 11
2011 EL-04 27 9 27 18 0 9 9 44 22 11
2011 EL-05 23 45 7 14 8 2 1 70 23 87
2011 EL-06 16 44 12 14 9 2 2 63 24 43
2011 EL-07 53 29 6 12 0 0 0 82 12 17
2008 EL 21 50 14 7 6 1 1 73 13 177
2008 EL-02 27 73 0 0 0 0 0 100 0 11
2008 EL-05 19 46 13 9 11 1 1 66 20 85
2008 EL-06 16 65 16 0 3 0 0 81 3 31
2008 EL-07 33 38 19 10 0 0 0 71 10 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 28 32 15 10 7 7 1 65 18 141
2017 EL-03 33 27 20 7 0 13 0 69 8 15
2017 EL-05 18 30 18 15 11 6 2 52 28 66
2017 EL-06 19 45 16 3 3 13 0 74 7 31
2017 EL-07 30 50 0 10 10 0 0 80 20 10
2014 EL 24 33 15 12 7 8 2 63 21 145
2014 EL-05 17 37 12 15 7 10 2 62 25 87
2014 EL-06 21 33 21 9 9 3 3 58 19 33
2014 EL-07 55 18 18 9 0 0 0 73 9 11
2011 EL 21 30 17 12 12 6 1 56 26 187
2011 EL-03 27 27 18 18 9 0 0 55 27 11
2011 EL-04 0 36 9 0 18 27 9 57 29 11
2011 EL-05 13 30 18 15 16 8 0 46 34 87
2011 EL-06 16 40 28 9 5 2 0 57 14 43
2011 EL-07 53 24 0 6 12 6 0 81 19 17
2008 EL 20 36 16 11 11 5 2 60 23 177
2008 EL-02 27 55 9 0 0 9 0 90 0 11
2008 EL-05 13 31 19 13 18 6 1 47 33 85
2008 EL-06 16 45 16 13 3 3 3 66 17 31
2008 EL-07 24 43 19 5 5 5 0 70 10 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 17 27 20 17 9 8 3 49 29 142
2017 EL-03 27 20 20 13 7 13 0 54 23 15
2017 EL-05 14 23 24 20 14 5 2 39 35 66
2017 EL-06 13 31 15 16 3 13 9 56 24 32
2017 EL-07 20 40 10 30 0 0 0 60 30 10
2014 EL 10 26 25 12 10 12 5 43 26 145
2014 EL-05 7 25 22 17 8 14 7 41 32 87
2014 EL-06 6 24 36 6 9 15 3 37 19 33
2014 EL-07 36 36 9 9 9 0 0 73 18 11

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 36 44 10 7 3 0 0 80 10 142
2017 EL-03 33 53 13 0 0 0 0 87 0 15
2017 EL-05 30 48 9 9 3 0 0 79 12 66
2017 EL-06 31 47 13 6 3 0 0 78 9 32
2017 EL-07 30 50 10 10 0 0 0 80 10 10
2014 EL 36 49 5 4 3 1 1 87 8 145
2014 EL-05 39 43 4 5 6 2 1 85 11 87
2014 EL-06 30 63 6 0 0 0 0 94 0 33
2014 EL-07 36 55 9 0 0 0 0 91 0 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 33 40 13 8 6 0 0 73 13 141
2017 EL-03 40 40 7 7 7 0 0 80 13 15
2017 EL-05 28 42 15 12 3 0 0 69 15 65
2017 EL-06 28 44 16 6 6 0 0 72 13 32
2017 EL-07 40 40 10 0 10 0 0 80 10 10
2014 EL 34 41 13 5 6 0 1 76 10 145
2014 EL-05 32 43 16 2 6 0 1 76 8 87
2014 EL-06 40 39 9 3 9 0 0 79 12 33
2014 EL-07 27 36 9 27 0 0 0 64 27 11
2011 EL 28 41 15 10 5 1 0 69 16 186
2011 EL-03 9 27 27 27 0 9 0 40 30 11
2011 EL-04 27 55 9 9 0 0 0 82 9 11
2011 EL-05 22 43 15 10 9 0 0 65 20 86
2011 EL-06 30 44 14 7 5 0 0 74 12 43
2011 EL-07 53 35 0 12 0 0 0 88 12 17
2008 EL 27 40 12 11 9 1 0 68 20 177
2008 EL-02 45 36 9 0 9 0 0 82 9 11
2008 EL-05 27 33 16 13 9 1 0 61 23 85
2008 EL-06 26 61 0 6 6 0 0 87 13 31
2008 EL-07 24 48 14 14 0 0 0 71 14 21

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 43 39 11 4 2 1 0 83 6 142
2017 EL-03 47 40 13 0 0 0 0 87 0 15
2017 EL-05 41 38 14 5 2 2 0 80 6 66
2017 EL-06 34 53 6 6 0 0 0 87 6 32
2017 EL-07 40 40 10 0 10 0 0 80 10 10
2014 EL 42 38 7 6 6 0 1 81 13 145
2014 EL-05 40 39 8 5 7 0 1 80 12 87
2014 EL-06 51 30 3 6 9 0 0 82 15 33
2014 EL-07 27 45 9 18 0 0 0 73 18 11
2011 EL 41 33 13 6 4 3 0 76 11 186
2011 EL-03 9 45 9 9 18 9 0 60 30 11
2011 EL-04 36 55 0 9 0 0 0 91 9 11
2011 EL-05 35 30 21 8 3 2 0 67 12 86
2011 EL-06 47 30 12 2 7 2 0 79 10 43
2011 EL-07 71 18 0 12 0 0 0 88 12 17
2008 EL 35 37 14 7 4 3 1 74 11 176
2008 EL-02 55 27 0 9 0 9 0 90 10 11
2008 EL-05 35 32 18 8 4 2 1 69 12 84
2008 EL-06 35 39 6 13 6 0 0 74 19 31
2008 EL-07 33 57 10 0 0 0 0 90 0 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 38 37 12 12 1 0 0 75 13 142
2017 EL-03 40 33 7 20 0 0 0 73 20 15
2017 EL-05 32 41 14 14 0 0 0 73 14 66
2017 EL-06 31 44 16 9 0 0 0 75 9 32
2017 EL-07 40 40 10 0 10 0 0 80 10 10
2014 EL 36 37 11 8 6 1 1 75 14 145
2014 EL-05 34 44 8 7 5 1 1 80 12 87
2014 EL-06 48 18 15 9 9 0 0 67 18 33
2014 EL-07 18 45 18 9 9 0 0 64 18 11
2011 EL 35 41 6 10 7 1 0 76 17 185
2011 EL-03 18 36 9 27 0 9 0 60 30 11
2011 EL-04 36 45 0 18 0 0 0 82 18 11
2011 EL-05 25 49 8 7 11 0 0 74 18 85
2011 EL-06 42 33 5 14 7 0 0 74 21 43
2011 EL-07 53 29 6 6 6 0 0 82 12 17
2008 EL 29 40 14 8 8 1 1 70 17 177
2008 EL-02 45 36 9 0 9 0 0 82 9 11
2008 EL-05 28 36 16 7 9 1 1 66 17 85
2008 EL-06 35 32 6 16 10 0 0 68 26 31
2008 EL-07 29 48 14 5 5 0 0 76 10 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 77 11 3 0 2 1 6 95 2 142
2017 EL-03 80 20 0 0 0 0 0 100 0 15
2017 EL-05 71 14 3 0 3 0 9 93 3 66
2017 EL-06 81 13 3 0 3 0 0 94 3 32
2017 EL-07 80 0 0 0 0 0 20 100 0 10
2014 EL 68 14 5 0 2 0 11 92 2 145
2014 EL-05 65 16 8 0 2 0 8 89 3 87
2014 EL-06 70 6 0 0 3 0 21 96 4 33
2014 EL-07 73 18 0 0 0 0 9 100 0 11
2011 EL 77 9 3 2 1 0 8 94 4 185
2011 EL-03 82 0 0 0 9 0 9 90 10 11
2011 EL-04 90 10 0 0 0 0 0 100 0 10
2011 EL-05 71 12 5 5 1 0 7 89 6 86
2011 EL-06 81 7 0 0 0 0 12 100 0 43
2011 EL-07 71 12 6 0 0 0 12 93 0 17
2008 EL 73 5 3 1 2 1 14 92 4 177
2008 EL-02 73 0 9 0 0 9 9 89 0 11
2008 EL-05 73 2 4 1 2 1 16 91 4 85
2008 EL-06 81 3 3 0 6 0 6 90 7 31
2008 EL-07 71 10 0 5 0 0 14 94 6 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 41 25 9 5 11 4 6 73 17 141
2017 EL-03 13 33 0 13 13 20 7 64 36 15
2017 EL-05 37 21 15 5 11 3 8 65 17 65
2017 EL-06 53 28 3 3 9 0 3 84 13 32
2017 EL-07 40 20 0 10 20 0 10 67 33 10
2014 EL 34 21 19 6 10 1 10 61 18 145
2014 EL-05 28 20 21 6 13 2 10 55 21 87
2014 EL-06 45 24 9 3 9 0 9 77 13 33
2014 EL-07 18 9 36 18 9 0 9 30 30 11
2011 EL 30 28 20 10 8 3 1 60 18 186
2011 EL-03 36 18 9 9 27 0 0 55 36 11
2011 EL-04 36 36 18 9 0 0 0 73 9 11
2011 EL-05 21 23 29 10 10 6 1 47 22 87
2011 EL-06 43 31 10 10 5 2 0 76 15 42
2011 EL-07 35 35 18 6 6 0 0 71 12 17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 53 30 6 9 1 1 0 83 11 142
2017 EL-03 40 40 13 7 0 0 0 80 7 15
2017 EL-05 50 30 9 8 2 2 0 82 9 66
2017 EL-06 50 31 3 16 0 0 0 81 16 32
2017 EL-07 60 30 0 10 0 0 0 90 10 10

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 54 30 9 4 4 1 0 84 7 142
2017 EL-03 47 40 7 0 0 7 0 93 0 15
2017 EL-05 52 30 9 6 3 0 0 82 9 66
2017 EL-06 47 34 13 3 3 0 0 81 6 32
2017 EL-07 60 20 10 0 10 0 0 80 10 10

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 44 37 6 10 3 0 0 81 13 142
2017 EL-03 40 40 7 13 0 0 0 80 13 15
2017 EL-05 36 44 9 8 3 0 0 80 11 66
2017 EL-06 44 41 3 13 0 0 0 84 13 32
2017 EL-07 50 30 10 0 10 0 0 80 10 10
2014 EL 45 31 10 8 6 0 1 76 14 144
2014 EL-05 44 33 9 7 6 0 1 78 13 87
2014 EL-06 50 25 6 6 13 0 0 75 19 32
2014 EL-07 27 36 18 18 0 0 0 64 18 11
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 29 42 13 12 0 4 0 74 13 24
2017 EL-07 40 40 10 10 0 0 0 80 10 10
2014 EL 25 42 4 21 4 0 4 70 26 24
2014 EL-07 36 27 9 18 0 0 9 70 20 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 39 35 13 6 4 2 0 76 10 142
2017 EL-03 47 33 13 0 0 7 0 86 0 15
2017 EL-05 33 38 15 9 3 2 0 72 12 66
2017 EL-06 34 41 16 0 6 3 0 77 6 32
2017 EL-07 50 30 10 0 10 0 0 80 10 10
2014 EL 26 32 18 9 6 8 1 64 16 145
2014 EL-05 24 36 14 9 6 9 2 67 17 87
2014 EL-06 27 24 27 6 9 6 0 55 16 33
2014 EL-07 36 55 0 9 0 0 0 91 9 11
2011 EL 21 36 19 6 9 8 1 63 17 187
2011 EL-03 18 27 27 9 9 9 0 50 20 11
2011 EL-04 18 18 18 9 18 18 0 44 33 11
2011 EL-05 22 30 24 5 11 8 0 56 18 87
2011 EL-06 19 51 9 5 9 5 2 75 15 43
2011 EL-07 29 41 6 18 0 6 0 75 19 17

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 36 33 14 11 5 0 0 70 16 141
2017 EL-03 40 60 0 0 0 0 0 100 0 15
2017 EL-05 32 30 17 15 6 0 0 62 21 66
2017 EL-06 34 31 19 13 3 0 0 66 16 32
2014 EL 16 37 25 10 7 3 1 56 18 145
2014 EL-05 20 35 24 8 8 3 1 58 17 87
2014 EL-06 12 33 27 18 6 3 0 47 25 33
2014 EL-07 9 64 18 0 9 0 0 73 9 11
2011 EL 18 39 19 14 9 1 0 57 23 187
2011 EL-03 9 64 0 9 9 9 0 80 20 11
2011 EL-04 9 45 9 18 9 9 0 60 30 11
2011 EL-05 17 33 26 13 10 0 0 51 23 87
2011 EL-06 12 47 21 12 9 0 0 58 21 43
2011 EL-07 24 47 6 18 6 0 0 71 24 17
2008 EL 16 34 25 12 11 2 0 51 24 177
2008 EL-02 55 18 18 0 9 0 0 73 9 11
2008 EL-05 12 32 28 12 13 4 0 45 26 85
2008 EL-06 16 39 23 16 6 0 0 55 23 31
2008 EL-07 14 33 29 14 10 0 0 48 24 21

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 26 36 15 14 6 4 0 64 20 142
2017 EL-03 27 60 7 0 0 7 0 93 0 15
2017 EL-05 20 38 17 20 6 0 0 58 26 66
2017 EL-06 22 31 19 19 3 6 0 57 23 32
2017 EL-07 40 40 10 0 10 0 0 80 10 10
2014 EL 7 35 28 18 9 3 1 44 28 145
2014 EL-05 10 33 27 17 8 3 1 46 27 87
2014 EL-06 6 30 24 24 12 3 0 38 38 33
2014 EL-07 0 45 36 0 18 0 0 45 18 11
2011 EL 6 33 23 24 10 4 0 41 35 186
2011 EL-03 9 36 9 27 9 9 0 50 40 11
2011 EL-04 0 9 36 36 9 9 0 10 50 11
2011 EL-05 10 29 26 20 10 5 0 41 31 87
2011 EL-06 2 45 19 21 12 0 0 48 33 42
2011 EL-07 0 35 24 24 12 6 0 38 38 17
2008 EL 4 33 24 16 16 6 0 40 35 177
2008 EL-02 27 27 18 18 9 0 0 55 27 11
2008 EL-05 2 28 25 15 24 6 0 33 41 85
2008 EL-06 3 52 19 10 13 3 0 57 23 31
2008 EL-07 0 33 24 19 19 5 0 35 40 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 26 32 12 14 13 3 0 60 27 142
2017 EL-03 33 47 20 0 0 0 0 80 0 15
2017 EL-05 24 24 12 18 15 6 0 52 35 66
2017 EL-06 19 41 13 15 13 0 0 59 28 32
2017 EL-07 20 50 10 10 10 0 0 70 20 10
2014 EL 13 32 21 12 15 6 1 48 29 145
2014 EL-05 20 26 21 9 16 7 1 50 28 87
2014 EL-06 3 39 21 12 15 6 3 46 30 33
2014 EL-07 0 45 18 18 18 0 0 45 36 11
2011 EL 15 35 17 16 10 7 0 53 28 186
2011 EL-03 18 36 0 27 0 18 0 67 33 11
2011 EL-04 9 45 9 18 9 9 0 60 30 11
2011 EL-05 18 30 21 13 11 7 0 52 26 87
2011 EL-06 2 48 19 17 10 5 0 53 28 42
2011 EL-07 18 35 18 18 12 0 0 53 29 17
2008 EL 7 32 25 16 15 5 0 41 33 177
2008 EL-02 27 36 18 9 9 0 0 64 18 11
2008 EL-05 4 27 26 19 18 7 0 33 39 85
2008 EL-06 6 39 19 13 19 3 0 47 33 31
2008 EL-07 10 33 24 24 10 0 0 43 33 21

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 26 34 15 17 8 1 0 60 25 141
2017 EL-03 33 47 0 13 7 0 0 80 20 15
2017 EL-05 20 30 18 21 11 0 0 50 32 66
2017 EL-06 23 32 23 16 3 3 0 57 20 31
2017 EL-07 30 40 10 10 10 0 0 70 20 10
2014 EL 7 34 26 16 13 2 1 43 30 145
2014 EL-05 7 37 25 12 15 3 1 46 28 87
2014 EL-06 6 24 27 27 12 0 3 31 41 33
2014 EL-07 9 55 18 0 18 0 0 64 18 11
2011 EL 13 33 24 19 9 2 0 47 28 186
2011 EL-03 9 27 36 18 0 9 0 40 20 11
2011 EL-04 9 36 18 27 9 0 0 45 36 11
2011 EL-05 14 31 25 17 13 0 0 45 30 87
2011 EL-06 2 43 21 19 10 5 0 48 30 42
2011 EL-07 29 24 29 18 0 0 0 53 18 17
2008 EL 9 35 23 19 12 2 0 45 32 177
2008 EL-02 45 27 9 9 9 0 0 73 18 11
2008 EL-05 2 34 22 22 14 5 0 38 38 85
2008 EL-06 10 39 26 13 13 0 0 48 26 31
2008 EL-07 5 43 33 19 0 0 0 48 19 21
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 30 44 16 8 3 0 0 74 11 142
2017 EL-03 33 60 7 0 0 0 0 93 0 15
2017 EL-05 32 38 20 6 4 0 0 70 11 66
2017 EL-06 19 50 19 13 0 0 0 69 13 32
2017 EL-07 30 50 10 10 0 0 0 80 10 10
2014 EL 16 43 27 8 3 1 1 60 12 145
2014 EL-05 17 45 23 8 3 2 1 64 12 87
2014 EL-06 12 33 42 9 3 0 0 46 12 33
2014 EL-07 9 45 36 9 0 0 0 55 9 11
2011 EL 12 44 23 15 4 1 0 57 20 185
2011 EL-03 18 36 9 36 0 0 0 55 36 11
2011 EL-04 18 27 27 9 18 0 0 45 27 11
2011 EL-05 11 45 22 16 6 0 0 56 22 87
2011 EL-06 7 41 29 17 0 5 0 51 18 41
2011 EL-07 12 53 24 12 0 0 0 65 12 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 41 43 11 2 1 2 0 86 3 142
2017 EL-03 47 47 0 0 0 7 0 100 0 15
2017 EL-05 38 41 17 3 2 0 0 79 5 66
2017 EL-06 31 56 9 0 0 3 0 90 0 32
2017 EL-07 50 40 10 0 0 0 0 90 0 10
2014 EL 35 48 12 2 1 1 1 84 4 145
2014 EL-05 35 47 10 2 1 1 2 86 4 87
2014 EL-06 30 45 21 0 3 0 0 76 3 33
2014 EL-07 45 45 0 9 0 0 0 91 9 11
2011 EL 35 43 14 3 2 3 1 81 5 185
2011 EL-03 27 36 27 0 0 9 0 70 0 11
2011 EL-04 27 45 9 0 18 0 0 73 18 11
2011 EL-05 34 46 10 5 1 2 1 83 6 87
2011 EL-06 34 39 20 2 0 2 2 77 3 41
2011 EL-07 35 47 12 6 0 0 0 82 6 17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 39 35 13 9 1 2 0 76 10 141
2017 EL-03 47 27 20 0 0 7 0 79 0 15
2017 EL-05 38 37 9 12 3 0 0 75 15 65
2017 EL-06 22 44 19 13 0 3 0 68 13 32
2017 EL-07 30 50 20 0 0 0 0 80 0 10
2014 EL 32 35 15 8 5 3 1 71 13 145
2014 EL-05 30 30 17 10 6 5 2 64 17 87
2014 EL-06 30 49 9 3 6 3 0 82 9 33
2014 EL-07 27 55 9 9 0 0 0 82 9 11
2011 EL 29 35 17 9 4 6 1 68 14 185
2011 EL-03 27 27 18 9 9 9 0 60 20 11
2011 EL-04 18 27 18 27 0 9 0 50 30 11
2011 EL-05 26 29 21 10 5 8 1 61 16 87
2011 EL-06 22 51 15 5 5 2 0 75 10 41
2011 EL-07 41 41 6 12 0 0 0 82 12 17
2008 EL 19 48 14 6 9 3 2 70 16 177
2008 EL-02 55 45 0 0 0 0 0 100 0 11
2008 EL-05 13 44 16 8 13 4 2 60 23 85
2008 EL-06 16 52 19 3 6 3 0 70 10 31
2008 EL-07 29 48 10 10 5 0 0 76 14 21

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 25 31 24 15 4 1 1 56 19 141
2017 EL-03 40 27 13 13 0 7 0 71 14 15
2017 EL-05 20 32 27 18 3 0 0 52 21 66
2017 EL-06 16 26 26 19 9 0 3 43 30 31
2017 EL-07 30 40 30 0 0 0 0 70 0 10
2014 EL 18 27 31 10 8 1 4 47 20 145
2014 EL-05 13 25 31 13 10 2 6 41 25 87
2014 EL-06 21 33 27 9 9 0 0 55 18 33
2014 EL-07 18 36 45 0 0 0 0 55 0 11
2011 EL 12 27 33 14 11 2 1 40 26 187
2011 EL-03 0 18 18 36 27 0 0 18 64 11
2011 EL-04 9 18 45 9 9 9 0 30 20 11
2011 EL-05 11 21 36 14 15 2 1 33 30 87
2011 EL-06 12 33 35 14 7 0 0 44 21 43
2011 EL-07 12 65 12 12 0 0 0 76 12 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 30 36 13 12 7 3 0 67 20 142
2017 EL-03 40 47 7 0 0 7 0 93 0 15
2017 EL-05 23 38 14 15 11 0 0 61 26 66
2017 EL-06 19 34 16 13 9 9 0 59 24 32
2017 EL-07 30 40 30 0 0 0 0 70 0 10
2014 EL 26 32 17 7 12 4 2 62 20 145
2014 EL-05 24 32 16 6 14 5 3 61 21 87
2014 EL-06 12 30 21 12 18 6 0 45 32 33
2014 EL-07 55 27 18 0 0 0 0 82 0 11
2011 EL 24 32 20 11 8 5 1 59 20 187
2011 EL-03 27 18 0 18 27 9 0 50 50 11
2011 EL-04 18 36 18 9 18 0 0 55 27 11
2011 EL-05 21 24 28 13 10 5 0 47 24 87
2011 EL-06 23 44 14 9 2 5 2 73 13 43
2011 EL-07 59 24 6 12 0 0 0 82 12 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 70 13 7 1 2 1 5 89 4 142
2017 EL-03 53 40 0 0 0 0 7 100 0 15
2017 EL-05 71 9 9 0 3 3 5 87 3 66
2017 EL-06 69 13 9 6 3 0 0 81 9 32
2017 EL-07 70 10 0 0 0 0 20 100 0 10
2014 EL 54 14 9 3 2 2 15 82 7 145
2014 EL-05 52 13 12 1 3 3 16 80 6 87
2014 EL-06 54 12 6 9 0 0 18 81 11 33
2014 EL-07 55 36 0 0 0 0 9 100 0 11

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 75 14 3 3 1 1 4 93 4 142
2017 EL-03 67 33 0 0 0 0 0 100 0 15
2017 EL-05 79 9 3 3 0 2 5 94 3 66
2017 EL-06 69 22 3 3 3 0 0 91 6 32
2017 EL-07 90 0 0 0 0 0 10 100 0 10
2014 EL 53 23 7 3 3 1 9 85 8 145
2014 EL-05 52 25 8 2 2 1 9 86 5 87
2014 EL-06 51 15 6 3 9 3 12 78 14 33
2014 EL-07 55 27 0 9 0 0 9 90 10 11
2011 EL 72 12 7 3 2 1 3 88 5 185
2011 EL-03 82 9 9 0 0 0 0 91 0 11
2011 EL-04 82 9 0 0 0 9 0 100 0 11
2011 EL-05 73 12 7 5 2 0 1 86 7 86
2011 EL-06 69 10 10 2 5 0 5 83 8 42
2011 EL-07 47 35 6 0 0 0 12 93 0 17
2008 EL 61 16 9 6 1 2 6 83 7 176
2008 EL-02 55 18 18 0 0 0 9 80 0 11
2008 EL-05 63 13 8 5 1 2 7 84 7 84
2008 EL-06 65 16 6 6 3 0 3 83 10 31
2008 EL-07 57 24 5 5 0 0 10 89 5 21

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 33 33 15 10 8 1 1 67 18 140
2017 EL-03 20 53 20 0 0 7 0 79 0 15
2017 EL-05 29 32 17 9 12 0 0 62 22 65
2017 EL-06 29 32 16 19 0 0 3 63 20 31
2017 EL-07 40 20 20 0 20 0 0 60 20 10
2014 EL 20 39 22 4 13 1 1 60 18 145
2014 EL-05 21 35 21 5 15 1 2 58 20 87
2014 EL-06 15 37 30 6 12 0 0 52 18 33
2014 EL-07 9 55 18 0 18 0 0 64 18 11
2011 EL 27 34 16 16 5 2 0 63 21 186
2011 EL-03 27 18 18 27 0 9 0 50 30 11
2011 EL-04 27 55 9 0 9 0 0 82 9 11
2011 EL-05 20 39 14 21 6 1 0 59 27 87
2011 EL-06 31 26 19 14 7 2 0 59 22 42
2011 EL-07 41 35 12 12 0 0 0 76 12 17
2008 EL 18 37 24 13 8 1 0 55 21 175
2008 EL-02 45 36 0 0 9 9 0 90 10 11
2008 EL-05 12 31 31 13 12 1 0 43 25 84
2008 EL-06 29 39 13 13 6 0 0 68 19 31
2008 EL-07 10 52 24 14 0 0 0 62 14 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 35 35 11 8 11 0 1 70 19 142
2017 EL-03 27 53 20 0 0 0 0 80 0 15
2017 EL-05 33 26 14 12 15 0 0 59 27 66
2017 EL-06 25 47 9 6 9 0 3 74 16 32
2017 EL-07 40 30 10 10 10 0 0 70 20 10
2014 EL 17 39 21 8 10 1 3 58 19 145
2014 EL-05 15 34 21 10 13 1 6 53 25 87
2014 EL-06 9 49 27 6 9 0 0 58 15 33
2014 EL-07 18 55 18 0 9 0 0 73 9 11
2011 EL 22 35 13 13 15 2 0 58 29 186
2011 EL-03 9 45 0 9 18 18 0 67 33 11
2011 EL-04 27 27 9 27 9 0 0 55 36 11
2011 EL-05 15 33 17 15 17 2 0 49 33 87
2011 EL-06 26 38 10 12 14 0 0 64 26 42
2011 EL-07 35 47 0 6 12 0 0 82 18 17
2008 EL 16 41 19 11 12 0 1 57 23 177
2008 EL-02 55 9 36 0 0 0 0 64 0 11
2008 EL-05 11 42 14 14 16 0 2 54 31 85
2008 EL-06 23 48 10 10 10 0 0 71 19 31
2008 EL-07 5 38 38 10 10 0 0 43 19 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 30 48 11 4 6 1 0 78 11 141
2017 EL-03 33 53 0 13 0 0 0 87 13 15
2017 EL-05 21 47 15 6 11 0 0 68 17 66
2017 EL-06 19 65 13 0 0 3 0 87 0 31
2017 EL-07 40 40 10 0 10 0 0 80 10 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 40 39 13 3 2 2 1 81 5 141
2017 EL-03 27 40 7 7 0 13 7 83 8 15
2017 EL-05 36 41 15 3 5 0 0 77 8 66
2017 EL-06 36 45 16 0 0 3 0 83 0 31
2017 EL-07 50 30 10 10 0 0 0 80 10 10
2014 EL 39 32 17 2 4 2 3 75 6 145
2014 EL-05 39 35 15 2 3 3 2 78 6 87
2014 EL-06 30 33 27 0 6 0 3 66 6 33
2014 EL-07 55 27 9 9 0 0 0 82 9 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 44 39 8 6 2 1 0 84 8 142
2017 EL-03 27 40 20 7 0 7 0 71 7 15
2017 EL-05 35 42 11 8 5 0 0 77 12 66
2017 EL-06 47 44 3 3 0 3 0 94 3 32
2017 EL-07 50 40 0 10 0 0 0 90 10 10
2014 EL 42 34 17 2 3 1 1 77 5 145
2014 EL-05 40 38 15 1 3 1 1 80 5 87
2014 EL-06 33 33 27 3 3 0 0 67 6 33
2014 EL-07 64 9 18 9 0 0 0 73 9 11
2011 EL 27 46 15 5 3 4 0 76 9 186
2011 EL-03 18 27 27 18 9 0 0 45 27 11
2011 EL-04 36 45 9 9 0 0 0 82 9 11
2011 EL-05 26 37 21 3 6 7 0 68 10 87
2011 EL-06 17 69 7 7 0 0 0 86 7 42
2011 EL-07 35 53 6 6 0 0 0 88 6 17

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 55 36 4 3 2 0 0 91 5 142
2017 EL-03 67 33 0 0 0 0 0 100 0 15
2017 EL-05 44 41 8 5 3 0 0 85 8 66
2017 EL-06 50 47 3 0 0 0 0 97 0 32
2017 EL-07 60 30 0 0 10 0 0 90 10 10
2014 EL 50 34 8 5 3 0 0 84 8 144
2014 EL-05 48 35 8 7 2 0 0 83 9 86
2014 EL-06 37 46 12 6 0 0 0 82 6 33
2014 EL-07 73 18 0 0 9 0 0 91 9 11
2011 EL 35 46 10 5 3 1 0 82 9 186
2011 EL-03 36 36 18 9 0 0 0 73 9 11
2011 EL-04 18 73 0 9 0 0 0 91 9 11
2011 EL-05 34 40 13 6 6 1 0 76 12 87
2011 EL-06 29 57 7 5 2 0 0 86 7 42
2011 EL-07 47 41 6 6 0 0 0 88 6 17
2008 EL 27 47 14 7 3 2 0 75 10 177
2008 EL-02 73 27 0 0 0 0 0 100 0 11
2008 EL-05 21 48 19 5 5 2 0 71 10 85
2008 EL-06 29 48 10 10 0 3 0 80 10 31
2008 EL-07 10 71 5 14 0 0 0 81 14 21

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 47 37 8 5 3 0 0 84 8 142
2017 EL-03 53 40 7 0 0 0 0 93 0 15
2017 EL-05 41 32 17 8 3 0 0 73 11 66
2017 EL-06 47 47 0 3 3 0 0 94 6 32
2017 EL-07 40 50 0 0 10 0 0 90 10 10
2014 EL 28 43 16 5 6 0 1 72 12 145
2014 EL-05 30 42 14 5 8 0 1 73 13 87
2014 EL-06 27 40 21 9 3 0 0 67 12 33
2014 EL-07 27 36 27 0 9 0 0 64 9 11
2011 EL 34 45 11 9 1 1 0 80 10 187
2011 EL-03 36 27 9 18 0 9 0 70 20 11
2011 EL-04 27 55 9 9 0 0 0 82 9 11
2011 EL-05 29 47 14 8 2 0 0 76 10 87
2011 EL-06 37 49 5 9 0 0 0 86 9 43
2011 EL-07 35 47 12 6 0 0 0 82 6 17

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 45 38 10 4 4 0 0 83 7 142
2017 EL-03 47 47 7 0 0 0 0 93 0 15
2017 EL-05 38 36 17 6 3 0 0 74 9 66
2017 EL-06 41 50 3 0 6 0 0 91 6 32
2017 EL-07 40 40 10 0 10 0 0 80 10 10
2014 EL 24 44 17 8 5 0 1 69 13 144
2014 EL-05 26 41 19 8 6 0 1 67 14 86
2014 EL-06 21 52 12 12 3 0 0 73 15 33
2014 EL-07 18 55 18 0 9 0 0 73 9 11
2011 EL 25 51 11 10 3 0 0 75 13 187
2011 EL-03 18 45 18 9 9 0 0 64 18 11
2011 EL-04 18 64 0 9 9 0 0 82 18 11
2011 EL-05 22 49 13 13 3 0 0 71 16 87
2011 EL-06 23 58 12 7 0 0 0 81 7 43
2011 EL-07 35 53 6 6 0 0 0 88 6 17
2008 EL 23 42 19 13 2 1 0 65 15 177
2008 EL-02 73 9 9 9 0 0 0 82 9 11
2008 EL-05 19 42 19 15 4 1 0 62 19 85
2008 EL-06 23 48 19 10 0 0 0 71 10 31
2008 EL-07 5 57 24 14 0 0 0 62 14 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 45 27 14 8 4 1 0 73 13 142
2017 EL-03 20 60 7 13 0 0 0 80 13 15
2017 EL-05 44 21 18 9 6 2 0 66 15 66
2017 EL-06 41 34 13 9 3 0 0 75 12 32
2017 EL-07 40 20 30 0 10 0 0 60 10 10
2014 EL 32 35 13 9 5 3 1 71 15 145
2014 EL-05 36 31 12 11 6 3 1 70 18 87
2014 EL-06 21 49 15 3 6 3 3 75 9 33
2014 EL-07 36 27 18 9 0 9 0 70 10 11
2011 EL 28 32 19 8 6 5 1 64 15 186
2011 EL-03 27 18 0 18 27 9 0 50 50 11
2011 EL-04 18 55 9 9 0 9 0 80 10 11
2011 EL-05 28 27 28 7 6 3 1 57 13 86
2011 EL-06 28 35 14 7 9 7 0 68 18 43
2011 EL-07 35 41 18 0 0 6 0 81 0 17
2008 EL 28 35 16 11 5 4 1 66 17 176
2008 EL-02 73 9 9 9 0 0 0 82 9 11
2008 EL-05 24 33 22 6 6 8 1 62 13 85
2008 EL-06 37 33 13 13 3 0 0 70 17 30
2008 EL-07 19 52 14 10 5 0 0 71 14 21
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EL 20 57 23 142
2017 EL-03 7 73 20 15
2017 EL-05 17 53 30 66
2017 EL-06 25 47 28 32
2017 EL-07 30 60 10 10
2014 EL 16 51 32 145
2014 EL-05 17 50 33 87
2014 EL-06 12 57 30 33
2014 EL-07 9 36 55 11
2011 EL 14 59 27 187
2011 EL-03 9 55 36 11
2011 EL-04 0 55 45 11
2011 EL-05 13 57 30 87
2011 EL-06 21 65 14 43
2011 EL-07 12 65 24 17

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EL 46 21 21 4 4 4 28
2017 EL-05 36 18 27 9 0 9 11
2014 EL 54 21 13 4 9999 8 24
2014 EL-05 46 27 14 7 9999 7 15
2011 EL 59 26 11 4 9999 0 27
2011 EL-05 55 36 9 0 9999 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 18 82 142
2017 EL-05 20 80 66
2014 EL 11 89 145
2014 EL-05 10 90 87

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EL 52 25
2017 EL-05 54 13
2014 EL 76 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EL 56 25
2017 EL-05 69 13
2014 EL 43 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EL-05 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EL 0 25
2017 EL-05 0 13
2014 EL 0 16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EL 0 25
2017 EL-05 0 13
2014 EL 0 16

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EL-05 0 13
2014 EL 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EL 36 25
2017 EL-05 38 13
2014 EL 62 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EL 52 25
2017 EL-05 54 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EL 44 25
2017 EL-05 38 13
2014 EL 37 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EL 36 25
2017 EL-05 38 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EL 48 25
2017 EL-05 46 13
2014 EL 32 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EL 52 25
2017 EL-05 38 13
2014 EL 63 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EL 28 25
2014 EL 32 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EL-05 0 13
2014 EL 0 16

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EL 32 25
2014 EL 38 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EL 24 25
2017 EL-05 38 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EL 56 25
2017 EL-05 54 13
2014 EL 57 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EL 20 25
2017 EL-05 0 13
2014 EL 44 16

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EL 28 25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EL-05 0 12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EL 38 24
2017 EL-05 50 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EL-05 0 12
2014 EL 0 16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EL 21 24

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EL 46 24
2017 EL-05 50 12
2014 EL 37 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EL 0 24
2017 EL-05 0 12
2014 EL 0 16

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EL 46 24
2017 EL-05 58 12
2014 EL 51 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EL 0 24
2017 EL-05 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EL-05 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 100 0 25
2017 EL-05 100 0 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 23 27 18 6 5 13 7 64 13 142
2017 EL-03 13 27 7 0 0 33 20 86 0 15
2017 EL-05 23 23 23 5 8 12 8 57 15 66
2017 EL-06 16 41 13 9 3 16 3 69 15 32
2017 EL-07 40 20 20 10 0 10 0 67 11 10
2014 EL 16 27 17 6 2 23 9 62 12 145
2014 EL-05 13 23 21 3 3 28 9 56 11 87
2014 EL-06 15 27 12 12 0 27 6 63 18 33
2014 EL-07 18 36 18 9 0 0 18 67 11 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 36 31 18 6 3 4 1 71 10 141
2017 EL-03 27 47 7 0 0 13 7 92 0 15
2017 EL-05 32 29 24 8 3 5 0 63 11 66
2017 EL-06 31 34 19 9 3 3 0 68 13 32
2014 EL 30 40 15 4 1 8 1 77 6 144
2014 EL-05 27 36 18 2 2 13 1 73 5 87
2014 EL-06 28 50 13 3 0 3 3 83 3 32
2014 EL-07 27 55 0 18 0 0 0 82 18 11
2011 EL 32 40 14 9 2 3 0 75 11 187
2011 EL-03 18 36 9 36 0 0 0 55 36 11
2011 EL-04 18 64 9 9 0 0 0 82 9 11
2011 EL-05 31 33 17 10 3 5 0 67 14 87
2011 EL-06 35 49 9 5 0 2 0 86 5 43
2011 EL-07 29 53 12 6 0 0 0 82 6 17
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 54 41 4 1 1 0 1 95 1 142
2017 EL-03 20 67 7 7 0 0 0 87 7 15
2017 EL-05 56 38 5 0 2 0 0 94 2 66
2017 EL-06 41 56 3 0 0 0 0 97 0 32
2017 EL-07 80 20 0 0 0 0 0 100 0 10
2014 EL 42 49 5 3 0 0 1 92 3 145
2014 EL-05 38 51 8 2 0 0 1 90 2 87
2014 EL-06 40 57 0 3 0 0 0 97 3 33
2014 EL-07 73 27 0 0 0 0 0 100 0 11
2011 EL 40 51 4 4 1 0 0 91 4 186
2011 EL-03 9 55 18 18 0 0 0 64 18 11
2011 EL-04 27 73 0 0 0 0 0 100 0 11
2011 EL-05 35 59 5 1 0 0 0 94 1 86
2011 EL-06 44 47 2 7 0 0 0 91 7 43
2011 EL-07 76 24 0 0 0 0 0 100 0 17
2008 EL 45 49 5 1 0 0 0 94 1 177
2008 EL-02 45 27 18 9 0 0 0 73 9 11
2008 EL-05 40 56 4 0 0 0 0 96 0 85
2008 EL-06 58 35 6 0 0 0 0 94 0 31
2008 EL-07 57 43 0 0 0 0 0 100 0 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 20 43 20 2 3 11 1 71 6 142
2017 EL-03 13 47 20 0 0 20 0 75 0 15
2017 EL-05 17 50 21 2 3 8 0 72 5 66
2017 EL-06 19 34 22 6 3 16 0 63 11 32
2017 EL-07 20 50 20 0 0 10 0 78 0 10
2014 EL 17 32 24 10 6 8 3 55 17 145
2014 EL-05 14 28 30 10 5 9 5 48 17 87
2014 EL-06 12 46 9 12 12 9 0 64 27 33
2014 EL-07 45 18 27 9 0 0 0 64 9 11
2011 EL 14 36 26 5 6 12 1 57 13 185
2011 EL-03 9 18 18 9 9 27 9 43 29 11
2011 EL-04 0 55 0 9 9 27 0 75 25 11
2011 EL-05 14 31 30 5 8 12 0 51 14 86
2011 EL-06 14 45 21 10 2 7 0 64 13 42
2011 EL-07 12 35 41 0 0 6 6 53 0 17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 51 37 5 5 0 1 1 90 5 142
2017 EL-03 47 47 7 0 0 0 0 93 0 15
2017 EL-05 48 38 5 8 0 2 0 88 8 66
2017 EL-06 41 47 9 3 0 0 0 87 3 32
2017 EL-07 60 40 0 0 0 0 0 100 0 10
2014 EL 50 35 10 2 1 1 1 87 3 145
2014 EL-05 55 29 10 2 1 1 1 86 3 87
2014 EL-06 37 45 15 3 0 0 0 82 3 33
2014 EL-07 45 55 0 0 0 0 0 100 0 11
2011 EL 44 41 9 2 1 3 0 87 3 187
2011 EL-03 36 18 18 0 9 18 0 67 11 11
2011 EL-04 36 64 0 0 0 0 0 100 0 11
2011 EL-05 44 44 7 2 1 2 0 89 4 87
2011 EL-06 44 40 12 2 0 2 0 86 2 43
2011 EL-07 53 41 0 6 0 0 0 94 6 17
2008 EL 42 43 8 5 1 1 1 86 6 177
2008 EL-02 73 18 9 0 0 0 0 91 0 11
2008 EL-05 44 38 11 6 0 1 1 83 6 85
2008 EL-06 42 45 10 3 0 0 0 87 3 31
2008 EL-07 38 57 5 0 0 0 0 95 0 21

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 46 38 8 4 1 2 1 86 6 142
2017 EL-03 27 53 13 7 0 0 0 80 7 15
2017 EL-05 42 35 9 6 3 5 0 81 10 66
2017 EL-06 41 47 9 3 0 0 0 87 3 32
2017 EL-07 60 40 0 0 0 0 0 100 0 10
2014 EL 39 37 11 3 3 6 1 82 6 145
2014 EL-05 39 35 13 2 5 6 1 79 7 87
2014 EL-06 27 49 12 3 0 9 0 83 3 33
2014 EL-07 64 27 0 9 0 0 0 91 9 11
2011 EL 31 45 14 3 3 4 0 79 6 187
2011 EL-03 36 18 9 9 0 27 0 75 13 11
2011 EL-04 9 82 0 0 9 0 0 91 9 11
2011 EL-05 32 40 18 2 5 2 0 74 7 87
2011 EL-06 26 56 14 2 0 2 0 83 2 43
2011 EL-07 41 47 6 6 0 0 0 88 6 17
2008 EL 34 46 10 6 2 1 0 81 9 177
2008 EL-02 64 27 0 9 0 0 0 91 9 11
2008 EL-05 27 48 12 7 4 2 0 77 11 85
2008 EL-06 42 45 6 6 0 0 0 87 6 31
2008 EL-07 33 57 5 0 5 0 0 90 5 21
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 10 90 142
2017 EL-05 14 86 66
2014 EL 6 94 144
2014 EL-05 6 94 86

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EL 64 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EL 71 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EL 50 14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 EL 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EL 35 14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EL 42 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EL 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EL 0 12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EL 0 12

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EL 0 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EL 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EL 42 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EL 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 30 25 16 3 2 13 10 72 6 142
2017 EL-03 20 33 7 0 0 27 13 89 0 15
2017 EL-05 32 21 21 2 3 12 9 67 6 66
2017 EL-06 22 38 15 6 3 9 6 71 11 32
2017 EL-07 40 30 0 10 0 10 10 88 13 10
2014 EL 18 23 16 4 2 28 8 65 10 145
2014 EL-05 14 20 17 3 2 33 9 60 10 87
2014 EL-06 18 27 15 3 3 30 3 69 9 33
2014 EL-07 36 18 9 9 0 9 18 75 13 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 42 33 12 5 1 7 0 80 7 142
2017 EL-03 33 40 7 0 0 20 0 92 0 15
2017 EL-05 39 33 14 6 2 6 0 77 8 66
2017 EL-06 38 34 19 6 3 0 0 72 9 32
2017 EL-07 50 30 0 10 0 10 0 89 11 10
2014 EL 30 34 13 3 3 15 1 77 8 144
2014 EL-05 25 31 16 3 2 19 2 72 7 86
2014 EL-06 33 37 9 3 3 15 0 83 7 33
2014 EL-07 36 45 9 0 9 0 0 82 9 11
2011 EL 35 40 12 6 3 5 0 79 9 187
2011 EL-03 27 27 9 27 9 0 0 55 36 11
2011 EL-04 27 55 0 9 0 9 0 90 10 11
2011 EL-05 34 37 16 5 5 3 0 74 10 87
2011 EL-06 30 49 12 5 0 5 0 83 5 43
2011 EL-07 41 47 0 6 0 6 0 94 6 17
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 15 25 28 16 16 1 0 41 31 142
2017 EL-03 13 20 33 20 13 0 0 33 33 15
2017 EL-05 15 32 23 15 14 2 0 48 29 66
2017 EL-06 19 19 41 13 9 0 0 37 22 32
2017 EL-07 0 20 10 30 40 0 0 20 70 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 14 34 31 12 8 0 1 49 20 141
2017 EL-03 27 47 27 0 0 0 0 73 0 15
2017 EL-05 15 34 31 9 9 0 2 50 19 65
2017 EL-06 9 22 31 22 13 0 3 32 36 32
2017 EL-07 0 50 30 20 0 0 0 50 20 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 29 33 23 8 4 1 2 63 12 141
2017 EL-03 40 33 20 7 0 0 0 73 7 15
2017 EL-05 33 33 20 5 5 2 3 70 10 66
2017 EL-06 13 19 42 16 6 0 3 33 23 31
2017 EL-07 0 60 20 20 0 0 0 60 20 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 16 28 26 18 12 0 1 44 30 141
2017 EL-03 20 40 27 13 0 0 0 60 13 15
2017 EL-05 17 25 26 20 11 0 2 42 31 65
2017 EL-06 12 22 28 22 16 0 0 34 38 32
2017 EL-07 0 20 50 10 20 0 0 20 30 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 39 31 20 6 3 0 1 71 9 142
2017 EL-03 67 27 7 0 0 0 0 93 0 15
2017 EL-05 36 27 24 8 3 0 2 65 11 66
2017 EL-06 25 41 19 9 3 0 3 68 13 32
2017 EL-07 30 40 30 0 0 0 0 70 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 23 36 26 9 4 0 1 60 14 141
2017 EL-03 47 33 13 7 0 0 0 80 7 15
2017 EL-05 15 42 29 8 5 0 2 58 13 65
2017 EL-06 22 34 22 9 9 0 3 58 19 32
2017 EL-07 20 20 40 20 0 0 0 40 20 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 31 37 20 6 5 0 1 69 11 141
2017 EL-03 47 33 20 0 0 0 0 80 0 15
2017 EL-05 17 46 20 6 9 0 2 64 16 65
2017 EL-06 37 28 22 6 3 0 3 68 10 32
2017 EL-07 20 40 30 10 0 0 0 60 10 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 18 46 19 10 5 0 1 65 15 140
2017 EL-03 27 53 20 0 0 0 0 80 0 15
2017 EL-05 17 48 15 11 8 0 2 66 19 65
2017 EL-06 16 36 26 13 6 0 3 53 20 31
2017 EL-07 0 50 40 10 0 0 0 50 10 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 33 32 18 11 4 0 1 66 16 141
2017 EL-03 33 40 27 0 0 0 0 73 0 15
2017 EL-05 31 34 18 9 6 0 2 66 16 65
2017 EL-06 25 28 13 28 3 0 3 55 32 32
2017 EL-07 40 40 10 10 0 0 0 80 10 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 24 39 21 8 8 0 1 64 16 141
2017 EL-03 27 53 13 7 0 0 0 80 7 15
2017 EL-05 28 34 17 11 9 0 2 62 20 65
2017 EL-06 25 31 25 6 13 0 0 56 19 32
2017 EL-07 10 40 40 10 0 0 0 50 10 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 60 27 8 3 1 0 1 88 4 142
2017 EL-03 67 20 13 0 0 0 0 87 0 15
2017 EL-05 59 29 9 2 0 0 2 89 2 66
2017 EL-06 63 22 3 9 0 0 3 87 9 32
2017 EL-07 50 40 0 0 10 0 0 90 10 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 73 16 6 3 1 0 1 90 4 142
2017 EL-03 93 0 7 0 0 0 0 93 0 15
2017 EL-05 65 20 9 3 2 0 2 86 5 66
2017 EL-06 69 22 3 3 0 0 3 94 3 32
2017 EL-07 80 20 0 0 0 0 0 100 0 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 54 26 13 3 3 0 1 81 6 142
2017 EL-03 80 13 7 0 0 0 0 93 0 15
2017 EL-05 45 32 15 0 6 0 2 78 6 66
2017 EL-06 44 28 13 12 0 0 3 74 13 32
2017 EL-07 50 40 10 0 0 0 0 90 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 57 27 7 6 1 0 1 86 7 141
2017 EL-03 67 27 0 7 0 0 0 93 7 15
2017 EL-05 47 32 9 7 3 0 2 80 11 66
2017 EL-06 56 28 13 0 0 0 3 87 0 32

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 56 15 6 1 0 0 21 90 2 142
2017 EL-03 60 13 0 0 0 0 27 100 0 15
2017 EL-05 64 8 3 0 0 0 26 96 0 66
2017 EL-06 50 16 9 3 0 0 22 84 4 32
2017 EL-07 20 60 20 0 0 0 0 80 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 66 21 6 1 2 0 5 91 3 141
2017 EL-03 87 13 0 0 0 0 0 100 0 15
2017 EL-05 62 23 4 2 2 0 8 92 3 66
2017 EL-06 53 25 13 0 3 0 6 83 3 32
2017 EL-07 80 20 0 0 0 0 0 100 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 71 19 1 3 1 0 4 94 4 142
2017 EL-03 73 27 0 0 0 0 0 100 0 15
2017 EL-05 67 18 2 6 2 0 6 90 8 66
2017 EL-06 69 22 3 0 0 0 6 97 0 32
2017 EL-07 80 10 0 0 10 0 0 90 10 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 57 25 11 4 1 0 3 84 5 142
2017 EL-03 67 13 7 13 0 0 0 80 13 15
2017 EL-05 48 32 14 3 0 0 3 83 3 66
2017 EL-06 56 28 6 0 3 0 6 90 3 32
2017 EL-07 70 20 0 10 0 0 0 90 10 10

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 13 37 38 6 6 0 0 50 12 142
2017 EL-03 20 53 20 7 0 0 0 73 7 15
2017 EL-05 15 32 42 3 8 0 0 47 11 66
2017 EL-06 6 41 31 13 9 0 0 47 22 32
2017 EL-07 0 40 50 10 0 0 0 40 10 10

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 6 8 43 25 16 1 0 42 15 142
2017 EL-03 7 0 40 40 13 0 0 53 7 15
2017 EL-05 8 9 36 26 21 0 0 47 17 66
2017 EL-06 9 13 47 19 9 3 0 29 23 32
2017 EL-07 0 10 60 10 20 0 0 30 10 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 17 39 27 10 4 4 1 58 14 142
2017 EL-03 20 40 13 13 7 7 0 64 21 15
2017 EL-05 17 36 29 12 3 2 2 55 16 66
2017 EL-06 19 34 25 9 6 6 0 57 17 32
2017 EL-07 20 40 30 10 0 0 0 60 10 10

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 22 44 18 10 6 0 0 66 16 142
2017 EL-03 20 60 13 7 0 0 0 80 7 15
2017 EL-05 24 33 21 12 9 0 0 58 21 66
2017 EL-06 16 47 19 13 6 0 0 63 19 32
2017 EL-07 10 60 20 0 10 0 0 70 10 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EL 5 95 141
2017 EL-07 0 100 10
2014 EL 10 90 145
2014 EL-05 9 91 87
2014 EL-07 0 100 11
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 18 28 26 18 7 3 0 19 81 142
2017 EL-03 13 33 20 27 7 0 0 13 87 15
2017 EL-05 20 35 21 14 5 6 0 21 79 66
2017 EL-06 22 16 41 22 0 0 0 22 78 32
2017 EL-07 0 20 10 30 40 0 0 0 100 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EL 13 112
2017 EL-03 15 13
2017 EL-05 10 49
2017 EL-06 4 25
2017 EL-07 40 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EL 24 112
2017 EL-03 31 13
2017 EL-05 18 49
2017 EL-06 24 25
2017 EL-07 30 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EL 10 112
2017 EL-03 15 13
2017 EL-05 14 49
2017 EL-06 4 25
2017 EL-07 0 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EL 70 112
2017 EL-03 23 13
2017 EL-05 78 49
2017 EL-06 72 25
2017 EL-07 70 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EL 4 112
2017 EL-03 15 13
2017 EL-05 2 49
2017 EL-06 4 25
2017 EL-07 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EL 35 112
2017 EL-03 62 13
2017 EL-05 14 49
2017 EL-06 44 25
2017 EL-07 70 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EL 5 32 21 11 8 23 110
2017 EL-03 15 46 15 0 8 15 13
2017 EL-05 2 46 19 15 0 19 48
2017 EL-06 8 16 24 12 20 20 25
2017 EL-07 0 20 20 0 10 50 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 15 28 21 19 12 3 4 46 32 112
2017 EL-03 15 62 8 0 0 8 8 91 0 13
2017 EL-05 16 18 24 24 12 2 2 36 38 49
2017 EL-06 20 20 16 16 16 4 8 45 36 25
2017 EL-07 20 20 30 20 10 0 0 40 30 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EL 4 14 16 15 43 4 3 20 63 112
2017 EL-03 8 23 15 15 23 8 8 36 45 13
2017 EL-05 4 12 24 16 37 4 2 17 57 49
2017 EL-06 4 20 4 20 40 8 4 27 68 25
2017 EL-07 10 0 10 0 80 0 0 10 80 10
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