2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 47 3 9 5 0 0 83 14 234
2017 EC-02 37 55 8 0 0 0 0 92 0 11
2017 EC-03 33 54 0 13 0 0 0 87 13 15
2017 EC-04 33 53 5 8 0 0 0 86 8 36
2017 EC-05 50 41 2 5 2 0 0 91 7 42
2017 EC-06 35 42 2 12 9 0 0 77 21 65
2017 EC-07 28 52 0 10 10 0 0 80 20 50
2014 EC 32 45 7 13 4 0 0 77 17 195
2014 EC-02 34 40 7 13 7 0 0 73 20 15
2014 EC-04 39 50 0 11 0 0 0 89 11 28
2014 EC-05 36 44 3 17 0 0 0 81 17 36
2014 EC-06 20 57 10 10 2 0 0 78 12 49
2014 EC-07 34 32 9 15 11 0 0 66 26 47
2011 EC 38 50 4 6 2 0 0 88 8 224
2011 EC-02 39 35 9 9 9 0 0 74 17 23
2011 EC-04 37 60 0 3 0 0 0 97 3 35
2011 EC-05 31 57 2 7 3 0 0 88 10 58
2011 EC-06 40 43 4 11 2 0 0 83 13 47
2011 EC-07 41 49 6 4 0 0 0 90 4 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 72 19 5 2 0 0 1 93 3 234
2017 EC-02 84 16 0 0 0 0 0 100 0 11
2017 EC-03 100 0 0 0 0 0 0 100 0 15
2017 EC-04 72 22 3 3 0 0 0 95 3 36
2017 EC-05 84 12 5 0 0 0 0 95 0 42
2017 EC-06 72 15 8 3 2 0 0 88 4 65
2017 EC-07 56 30 6 2 0 0 6 91 2 50
2014 EC 70 20 3 4 2 0 0 90 6 195
2014 EC-02 53 33 7 7 0 0 0 87 7 15
2014 EC-04 71 25 0 4 0 0 0 96 4 28
2014 EC-05 69 17 6 6 3 0 0 86 8 36
2014 EC-06 73 16 2 6 2 0 0 90 8 49
2014 EC-07 72 21 2 2 2 0 0 94 4 47
2011 EC 74 14 4 5 2 0 0 88 8 224
2011 EC-02 74 9 4 9 4 0 0 83 13 23
2011 EC-04 71 9 9 6 6 0 0 80 11 35
2011 EC-05 74 16 0 10 0 0 0 90 10 58
2011 EC-06 77 13 6 2 2 0 0 89 4 47
2011 EC-07 71 20 4 2 2 2 0 92 4 51

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 73 15 2 6 3 0 1 89 9 234
2017 EC-02 68 16 0 16 0 0 0 84 16 11
2017 EC-03 80 20 0 0 0 0 0 100 0 15
2017 EC-04 75 16 0 3 3 0 3 94 6 36
2017 EC-05 84 9 2 0 5 0 0 93 5 42
2017 EC-06 75 15 2 5 3 0 0 91 8 65
2017 EC-07 60 12 4 16 4 0 4 75 21 50
2014 EC 61 19 6 7 7 0 1 81 13 195
2014 EC-02 47 20 13 7 13 0 0 67 20 15
2014 EC-04 53 29 0 11 7 0 0 82 18 28
2014 EC-05 64 22 6 0 8 0 0 86 8 36
2014 EC-06 63 18 4 8 6 0 0 82 14 49
2014 EC-07 64 13 4 11 6 0 2 78 18 47
2011 EC 66 17 3 9 4 0 0 83 14 223
2011 EC-02 52 30 0 17 0 0 0 83 17 23
2011 EC-04 66 3 11 11 9 0 0 69 20 35
2011 EC-05 72 10 2 10 5 0 0 83 16 58
2011 EC-06 66 23 0 6 4 0 0 89 11 47
2011 EC-07 62 24 2 6 4 0 2 88 10 50

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 40 5 11 7 0 0 77 18 233
2017 EC-02 21 71 8 0 0 0 0 92 0 11
2017 EC-03 26 54 13 7 0 0 0 80 7 15
2017 EC-04 41 39 5 12 3 0 0 80 14 36
2017 EC-05 41 31 5 14 9 0 0 72 24 42
2017 EC-06 45 34 3 11 8 0 0 79 18 65
2017 EC-07 26 45 6 10 12 0 0 71 23 49
2014 EC 48 36 6 6 5 0 0 84 10 195
2014 EC-02 47 26 20 7 0 0 0 73 7 15
2014 EC-04 57 36 4 0 4 0 0 93 4 28
2014 EC-05 53 42 3 0 3 0 0 94 3 36
2014 EC-06 35 39 8 12 6 0 0 73 18 49
2014 EC-07 53 32 2 6 6 0 0 85 13 47
2011 EC 39 39 8 10 3 0 0 78 13 224
2011 EC-02 26 35 22 9 9 0 0 61 17 23
2011 EC-04 37 49 0 14 0 0 0 86 14 35
2011 EC-05 40 36 14 10 0 0 0 76 10 58
2011 EC-06 30 49 11 6 4 0 0 79 11 47
2011 EC-07 53 27 2 12 6 0 0 80 18 51

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 42 14 15 2 0 0 69 17 234
2017 EC-02 29 16 32 16 8 0 0 45 23 11
2017 EC-03 13 33 21 33 0 0 0 46 33 15
2017 EC-04 22 53 5 11 5 0 3 77 17 36
2017 EC-05 32 42 12 12 2 0 0 74 14 42
2017 EC-06 30 42 12 14 2 0 0 72 15 65
2017 EC-07 28 36 18 18 0 0 0 64 18 50
2014 EC 23 39 12 20 6 0 0 62 25 195
2014 EC-02 27 27 7 33 7 0 0 54 40 15
2014 EC-04 18 46 7 25 4 0 0 64 29 28
2014 EC-05 25 44 14 11 6 0 0 69 17 36
2014 EC-06 20 33 8 27 12 0 0 53 39 49
2014 EC-07 32 45 13 9 2 0 0 77 11 47
2011 EC 29 39 13 13 5 1 0 69 18 224
2011 EC-02 13 35 22 17 13 0 0 48 30 23
2011 EC-04 37 40 11 9 3 0 0 77 11 35
2011 EC-05 29 36 12 17 5 0 0 66 22 58
2011 EC-06 21 38 17 15 6 2 0 61 22 47
2011 EC-07 39 39 10 6 2 2 2 82 8 51

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 47 38 7 6 3 0 0 85 8 233
2017 EC-02 16 77 0 8 0 0 0 92 8 11
2017 EC-03 46 47 0 7 0 0 0 93 7 15
2017 EC-04 33 52 8 3 3 0 0 86 6 36
2017 EC-05 45 38 7 5 5 0 0 83 10 42
2017 EC-06 63 22 6 5 5 0 0 85 9 65
2017 EC-07 45 37 10 8 0 0 0 82 8 49
2014 EC 40 42 7 4 6 1 1 83 10 195
2014 EC-02 33 40 20 0 7 0 0 73 7 15
2014 EC-04 39 50 7 0 4 0 0 89 4 28
2014 EC-05 39 44 6 8 3 0 0 83 11 36
2014 EC-06 41 33 10 4 10 0 2 75 15 49
2014 EC-07 49 43 2 2 4 0 0 91 6 47
2011 EC 37 43 9 8 3 0 0 80 11 224
2011 EC-02 17 70 9 4 0 0 0 87 4 23
2011 EC-04 43 37 6 11 3 0 0 80 14 35
2011 EC-05 28 43 17 9 3 0 0 71 12 58
2011 EC-06 34 43 6 11 6 0 0 77 17 47
2011 EC-07 45 43 6 4 2 0 0 88 6 51

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 53 35 4 6 2 0 0 88 8 233
2017 EC-02 45 32 16 8 0 0 0 77 8 11
2017 EC-03 48 46 0 7 0 0 0 93 7 15
2017 EC-04 41 47 5 3 3 0 0 88 6 36
2017 EC-05 54 36 5 3 2 0 0 90 5 42
2017 EC-06 61 28 0 8 3 0 0 89 11 65
2017 EC-07 57 29 4 8 2 0 0 86 10 49
2014 EC 48 37 6 5 4 0 1 85 9 195
2014 EC-02 33 33 27 0 7 0 0 67 7 15
2014 EC-04 46 47 4 0 4 0 0 93 4 28
2014 EC-05 58 28 6 3 6 0 0 86 8 36
2014 EC-06 47 35 2 10 4 0 2 83 15 49
2014 EC-07 53 38 2 4 2 0 0 91 7 47
2011 EC 40 47 7 5 0 0 0 88 5 224
2011 EC-02 26 57 9 4 0 0 4 86 5 23
2011 EC-04 43 43 6 9 0 0 0 86 9 35
2011 EC-05 29 50 16 5 0 0 0 79 5 58
2011 EC-06 45 47 2 6 0 0 0 91 6 47
2011 EC-07 47 49 2 2 0 0 0 96 2 51

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 57 32 5 5 2 0 0 88 7 231
2017 EC-02 52 40 0 0 8 0 0 92 8 11
2017 EC-03 54 39 0 7 0 0 0 93 7 15
2017 EC-04 56 36 3 5 0 0 0 92 5 36
2017 EC-05 62 26 9 2 0 0 0 88 2 42
2017 EC-06 58 31 3 3 5 0 0 89 8 64
2017 EC-07 54 29 6 10 0 0 0 83 10 48
2014 EC 53 37 7 2 2 1 0 90 3 195
2014 EC-02 40 46 7 7 0 0 0 87 7 15
2014 EC-04 46 46 7 0 0 0 0 93 0 28
2014 EC-05 78 17 6 0 0 0 0 94 0 36
2014 EC-06 39 41 10 4 4 2 0 81 8 49
2014 EC-07 64 30 6 0 0 0 0 94 0 47

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 33 7 6 5 0 1 81 12 232
2017 EC-02 45 32 23 0 0 0 0 77 0 11
2017 EC-03 58 35 7 0 0 0 0 93 0 14
2017 EC-04 50 41 3 3 3 0 0 92 5 36
2017 EC-05 60 23 5 7 5 0 0 84 12 42
2017 EC-06 47 34 2 9 8 0 0 82 17 65
2017 EC-07 37 33 10 10 8 0 2 71 19 49
2014 EC 43 33 10 10 3 1 1 77 13 195
2014 EC-02 40 7 33 13 7 0 0 47 20 15
2014 EC-04 53 29 11 7 0 0 0 82 7 28
2014 EC-05 56 28 14 3 0 0 0 83 3 36
2014 EC-06 37 37 4 14 6 0 2 75 21 49
2014 EC-07 42 41 4 11 2 0 0 83 13 47
2011 EC 39 41 8 7 4 0 1 81 11 224
2011 EC-02 30 48 17 4 0 0 0 78 4 23
2011 EC-04 40 40 11 6 0 0 3 82 6 35
2011 EC-05 53 38 2 3 2 2 0 93 5 58
2011 EC-06 38 36 6 13 6 0 0 74 19 47
2011 EC-07 31 45 6 10 8 0 0 76 18 51

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 22 11 17 10 3 6 58 30 233
2017 EC-02 45 16 8 16 0 8 8 72 19 11
2017 EC-03 21 20 26 20 7 0 7 44 28 15
2017 EC-04 30 19 20 8 3 3 17 62 14 36
2017 EC-05 27 19 16 14 14 7 2 51 31 42
2017 EC-06 43 22 0 22 11 2 2 67 33 65
2017 EC-07 19 35 6 18 18 0 4 56 38 49
2014 EC 23 23 12 17 17 4 4 50 37 195
2014 EC-02 27 13 13 13 27 0 7 43 43 15
2014 EC-04 36 25 4 11 21 0 4 63 33 28
2014 EC-05 14 28 17 19 14 3 6 45 36 36
2014 EC-06 27 18 14 14 18 6 2 49 36 49
2014 EC-07 25 21 13 19 13 4 4 51 35 47
2011 EC 18 26 12 22 13 2 7 49 38 224
2011 EC-02 22 26 13 17 9 4 9 55 30 23
2011 EC-04 20 26 17 23 11 0 3 47 35 35
2011 EC-05 26 22 10 19 14 2 7 53 36 58
2011 EC-06 13 28 13 26 15 0 6 43 43 47
2011 EC-07 16 29 8 25 12 6 4 50 41 51

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 46 6 6 4 0 0 84 10 233
2017 EC-02 37 40 8 16 0 0 0 77 16 11
2017 EC-03 34 53 0 13 0 0 0 87 13 15
2017 EC-04 37 51 0 3 9 0 0 88 12 35
2017 EC-05 35 48 5 5 7 0 0 83 12 42
2017 EC-06 44 41 7 5 3 0 0 86 8 65
2017 EC-07 30 48 12 6 4 0 0 78 10 50
2014 EC 25 52 6 11 5 1 1 78 17 195
2014 EC-02 33 40 7 13 7 0 0 73 20 15
2014 EC-04 32 50 4 14 0 0 0 82 14 28
2014 EC-05 11 64 8 8 8 0 0 75 17 36
2014 EC-06 24 39 8 16 8 2 2 66 26 49
2014 EC-07 32 55 2 9 2 0 0 87 11 47
2011 EC 25 47 10 13 6 0 0 72 18 223
2011 EC-02 17 65 4 9 4 0 0 83 13 23
2011 EC-04 34 37 9 17 3 0 0 71 20 35
2011 EC-05 17 43 21 14 5 0 0 60 19 58
2011 EC-06 17 47 9 15 13 0 0 64 28 47
2011 EC-07 33 51 4 8 4 0 0 84 12 51

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 43 11 9 6 1 0 74 15 234
2017 EC-02 29 24 39 8 0 0 0 53 8 11
2017 EC-03 46 28 20 7 0 0 0 74 7 15
2017 EC-04 36 39 11 9 5 0 0 75 14 36
2017 EC-05 33 48 7 2 9 0 0 81 12 42
2017 EC-06 28 45 6 15 3 3 0 75 19 65
2017 EC-07 24 44 8 12 10 0 2 70 22 50
2014 EC 26 41 12 13 8 1 1 67 21 195
2014 EC-02 20 46 13 13 7 0 0 67 20 15
2014 EC-04 29 39 11 18 4 0 0 68 22 28
2014 EC-05 19 44 14 17 6 0 0 64 22 36
2014 EC-06 22 37 12 12 14 0 2 60 27 49
2014 EC-07 38 36 13 9 4 0 0 74 13 47
2011 EC 25 39 10 19 7 0 0 64 26 223
2011 EC-02 35 30 9 17 9 0 0 65 26 23
2011 EC-04 26 34 11 26 3 0 0 60 29 35
2011 EC-05 26 38 12 19 5 0 0 64 24 58
2011 EC-06 15 40 9 26 11 0 0 55 36 47
2011 EC-07 29 45 8 8 8 0 2 76 16 51

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 48 6 12 8 0 1 73 20 233
2017 EC-02 8 53 16 8 16 0 0 61 23 11
2017 EC-03 14 65 0 14 7 0 0 79 21 14
2017 EC-04 30 44 3 17 5 0 0 75 23 36
2017 EC-05 26 50 7 7 9 0 0 77 16 42
2017 EC-06 31 40 5 19 6 0 0 71 25 65
2017 EC-07 22 50 8 8 10 0 2 73 18 50

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 41 7 3 3 0 0 87 6 233
2017 EC-02 37 48 16 0 0 0 0 84 0 11
2017 EC-03 46 48 0 7 0 0 0 93 7 15
2017 EC-04 39 48 5 3 5 0 0 86 8 36
2017 EC-05 50 38 7 2 2 0 0 88 5 42
2017 EC-06 49 38 7 3 3 0 0 87 6 65
2017 EC-07 45 39 10 4 2 0 0 84 6 49
2014 EC 38 41 8 9 4 1 0 79 13 195
2014 EC-02 40 40 7 0 13 0 0 80 13 15
2014 EC-04 39 47 7 7 0 0 0 86 7 28
2014 EC-05 28 53 8 6 6 0 0 81 11 36
2014 EC-06 33 41 8 14 4 0 0 73 18 49
2014 EC-07 49 32 4 13 2 0 0 81 15 47
2011 EC 33 45 8 9 5 0 0 78 14 223
2011 EC-02 26 57 9 4 4 0 0 83 9 23
2011 EC-04 34 43 9 11 3 0 0 77 14 35
2011 EC-05 31 41 14 7 7 0 0 72 14 58
2011 EC-06 23 53 6 11 6 0 0 77 17 47
2011 EC-07 43 39 4 10 4 0 0 82 14 51

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 41 6 7 7 0 0 80 14 234
2017 EC-02 29 48 16 0 8 0 0 77 8 11
2017 EC-03 46 41 0 7 7 0 0 87 13 15
2017 EC-04 33 47 3 8 9 0 0 80 17 36
2017 EC-05 36 47 2 5 9 0 0 84 14 42
2017 EC-06 42 38 11 3 6 0 0 80 9 65
2017 EC-07 36 34 8 14 8 0 0 70 22 50

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 52 36 8 3 1 0 0 88 4 234
2017 EC-02 29 55 16 0 0 0 0 84 0 11
2017 EC-03 61 33 7 0 0 0 0 93 0 15
2017 EC-04 55 30 12 3 0 0 0 86 3 36
2017 EC-05 47 43 2 5 2 0 0 90 7 42
2017 EC-06 61 26 9 2 2 0 0 88 3 65
2017 EC-07 42 42 10 4 2 0 0 84 6 50
2014 EC 55 32 7 5 2 0 0 87 6 195
2014 EC-02 53 33 7 7 0 0 0 87 7 15
2014 EC-04 75 14 4 7 0 0 0 89 7 28
2014 EC-05 56 28 6 6 6 0 0 83 11 36
2014 EC-06 57 29 10 2 2 0 0 86 4 49
2014 EC-07 40 49 6 4 0 0 0 89 4 47
2011 EC 47 38 8 4 3 0 0 86 6 224
2011 EC-02 39 52 4 4 0 0 0 91 4 23
2011 EC-04 54 34 3 6 3 0 0 89 9 35
2011 EC-05 40 40 16 2 3 0 0 79 5 58
2011 EC-06 43 43 4 4 6 0 0 85 11 47
2011 EC-07 51 37 8 4 0 0 0 88 4 51

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 48 8 8 4 2 0 79 12 234
2017 EC-02 21 40 39 0 0 0 0 61 0 11
2017 EC-03 33 41 0 7 13 7 0 79 21 15
2017 EC-04 25 67 3 5 0 0 0 92 5 36
2017 EC-05 19 51 12 12 2 2 2 73 15 42
2017 EC-06 37 43 6 8 5 2 0 81 12 65
2017 EC-07 28 46 8 12 6 0 0 74 18 50
2014 EC 27 46 6 15 5 1 1 74 21 195
2014 EC-02 14 27 6 40 13 0 0 40 53 15
2014 EC-04 18 61 11 11 0 0 0 78 11 28
2014 EC-05 28 39 11 22 0 0 0 67 22 36
2014 EC-06 29 43 2 14 10 0 2 73 25 49
2014 EC-07 38 47 4 9 2 0 0 85 11 47
2011 EC 26 48 10 8 7 1 0 75 15 224
2011 EC-02 17 52 13 9 9 0 0 70 17 23
2011 EC-04 20 46 20 9 6 0 0 66 14 35
2011 EC-05 21 50 12 10 5 2 0 72 16 58
2011 EC-06 30 51 0 9 11 0 0 81 19 47
2011 EC-07 35 45 10 4 4 2 0 82 8 51

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 41 40 9 6 4 0 0 81 10 233
2017 EC-02 53 23 8 16 0 0 0 77 16 11
2017 EC-03 41 46 7 0 7 0 0 87 7 15
2017 EC-04 36 39 14 3 9 0 0 75 12 36
2017 EC-05 29 50 9 7 2 2 0 81 10 42
2017 EC-06 52 30 5 11 3 0 0 81 14 64
2017 EC-07 36 48 8 2 6 0 0 84 8 50
2014 EC 31 40 14 11 4 0 1 71 15 195
2014 EC-02 14 53 27 7 0 0 0 67 7 15
2014 EC-04 32 46 14 0 7 0 0 78 7 28
2014 EC-05 25 31 22 19 3 0 0 56 22 36
2014 EC-06 37 33 8 14 6 0 2 71 21 49
2014 EC-07 36 38 11 13 2 0 0 74 15 47

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 40 8 9 5 0 0 78 14 233
2017 EC-02 29 40 23 8 0 0 0 69 8 11
2017 EC-03 52 34 7 7 0 0 0 87 7 15
2017 EC-04 39 44 3 12 3 0 0 83 14 36
2017 EC-05 33 50 7 5 5 0 0 83 10 41
2017 EC-06 43 34 8 11 3 2 0 78 14 65
2017 EC-07 34 36 6 12 12 0 0 70 24 50
2014 EC 29 40 15 9 4 2 1 72 13 194
2014 EC-02 15 29 43 14 0 0 0 43 14 14
2014 EC-04 25 50 22 4 0 0 0 75 4 28
2014 EC-05 33 36 14 14 3 0 0 69 17 36
2014 EC-06 37 35 10 6 6 4 2 76 13 49
2014 EC-07 34 38 11 13 2 2 0 74 15 47
2011 EC 35 42 11 8 4 1 0 78 11 224
2011 EC-02 35 52 4 4 4 0 0 87 9 23
2011 EC-04 34 43 14 9 0 0 0 77 9 35
2011 EC-05 36 36 7 10 7 3 0 75 18 58
2011 EC-06 36 38 15 9 2 0 0 74 11 47
2011 EC-07 33 47 10 4 4 2 0 82 8 51

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 38 11 4 3 0 0 82 7 233
2017 EC-02 45 40 8 0 8 0 0 84 8 11
2017 EC-03 39 48 13 0 0 0 0 87 0 15
2017 EC-04 45 43 0 9 3 0 0 88 12 35
2017 EC-05 39 40 14 5 2 0 0 79 7 42
2017 EC-06 55 28 11 2 5 0 0 82 6 65
2017 EC-07 32 42 18 6 2 0 0 74 8 50
2014 EC 39 41 7 10 3 1 0 80 13 195
2014 EC-02 40 47 7 7 0 0 0 87 7 15
2014 EC-04 50 36 7 7 0 0 0 86 7 28
2014 EC-05 31 47 11 8 3 0 0 78 11 36
2014 EC-06 43 29 8 14 6 0 0 71 20 49
2014 EC-07 34 49 7 9 2 0 0 83 11 47
2011 EC 33 46 10 7 4 0 0 79 11 224
2011 EC-02 17 70 9 0 4 0 0 87 4 23
2011 EC-04 43 34 17 3 3 0 0 77 6 35
2011 EC-05 24 52 14 5 5 0 0 76 10 58
2011 EC-06 32 43 9 11 6 0 0 74 17 47
2011 EC-07 41 41 4 10 4 0 0 82 14 51

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 41 15 11 5 0 0 70 15 234
2017 EC-02 40 37 23 0 0 0 0 77 0 11
2017 EC-03 33 46 21 0 0 0 0 79 0 15
2017 EC-04 53 41 5 0 0 0 0 95 0 36
2017 EC-05 34 47 9 7 2 0 0 81 9 42
2017 EC-06 22 37 23 17 2 0 0 58 19 65
2017 EC-07 14 38 10 20 18 0 0 52 38 50
2014 EC 32 38 17 9 4 0 0 70 13 195
2014 EC-02 33 47 13 7 0 0 0 80 7 15
2014 EC-04 50 25 22 4 0 0 0 75 4 28
2014 EC-05 36 50 8 6 0 0 0 86 6 36
2014 EC-06 31 37 14 14 4 0 0 67 18 49
2014 EC-07 28 34 23 9 6 0 0 62 15 47
2011 EC 26 42 19 9 4 0 0 68 13 223
2011 EC-02 17 48 22 4 4 0 4 68 9 23
2011 EC-04 43 46 11 0 0 0 0 89 0 35
2011 EC-05 31 48 16 3 2 0 0 79 5 58
2011 EC-06 19 40 19 15 6 0 0 60 21 47
2011 EC-07 20 27 27 18 8 0 0 47 25 51

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 24 46 12 6 0 1 18 35 234
2017 EC-02 8 24 60 8 0 0 0 8 32 11
2017 EC-03 21 26 26 7 13 0 7 21 51 15
2017 EC-04 5 14 56 11 11 0 3 23 20 36
2017 EC-05 7 23 40 25 2 0 2 28 31 42
2017 EC-06 14 25 49 8 5 0 0 12 38 65
2017 EC-07 12 30 42 8 8 0 0 16 42 50
2014 EC 7 28 46 14 4 1 0 18 36 195
2014 EC-02 0 33 60 0 7 0 0 7 33 15
2014 EC-04 11 25 36 29 0 0 0 29 36 28
2014 EC-05 8 31 42 19 0 0 0 19 39 36
2014 EC-06 8 20 51 12 6 2 0 19 29 49
2014 EC-07 4 34 47 9 6 0 0 15 38 47
2011 EC 13 25 44 14 4 0 1 18 38 224
2011 EC-02 9 9 52 22 9 0 0 30 17 23
2011 EC-04 6 26 49 14 6 0 0 20 31 35
2011 EC-05 14 19 47 17 3 0 0 21 33 58
2011 EC-06 17 32 32 17 2 0 0 19 49 47
2011 EC-07 14 27 49 6 2 0 2 8 42 51

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 6 16 35 26 13 2 2 40 23 234
2017 EC-02 0 16 31 23 30 0 0 53 16 11
2017 EC-03 7 20 28 20 20 0 7 42 28 15
2017 EC-04 5 19 30 22 17 3 3 41 26 36
2017 EC-05 7 7 29 42 9 0 5 54 15 42
2017 EC-06 8 17 37 23 11 3 2 36 26 65
2017 EC-07 8 14 44 24 8 2 0 33 22 50
2014 EC 14 30 33 15 6 1 2 22 45 195
2014 EC-02 26 13 33 7 7 7 7 16 46 15
2014 EC-04 18 32 29 18 4 0 0 21 50 28
2014 EC-05 8 31 31 22 8 0 0 31 39 36
2014 EC-06 6 33 35 16 6 2 2 23 40 49
2014 EC-07 17 36 23 17 6 0 0 23 53 47
2011 EC 15 19 30 23 8 3 1 32 36 223
2011 EC-02 14 23 18 14 18 5 9 37 42 22
2011 EC-04 14 11 31 29 11 3 0 41 26 35
2011 EC-05 17 14 40 21 7 0 2 28 32 58
2011 EC-06 17 23 28 28 4 0 0 32 40 47
2011 EC-07 16 27 29 20 6 2 0 26 44 51

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 19 37 14 8 2 2 24 37 234
2017 EC-02 8 8 32 45 8 0 0 52 16 11
2017 EC-03 7 28 33 7 13 7 7 23 40 15
2017 EC-04 20 22 30 14 8 3 3 23 44 36
2017 EC-05 15 21 35 22 7 0 0 29 36 42
2017 EC-06 23 15 45 2 9 5 2 11 41 65
2017 EC-07 16 20 38 18 8 0 0 26 36 50
2014 EC 20 34 24 13 5 1 3 19 57 195
2014 EC-02 26 20 27 7 7 7 7 15 54 15
2014 EC-04 21 29 29 14 7 0 0 21 50 28
2014 EC-05 22 33 36 6 0 0 3 6 57 36
2014 EC-06 14 41 22 16 2 2 2 19 57 49
2014 EC-07 19 40 17 15 8 0 0 23 60 47
2011 EC 17 26 35 15 3 3 1 19 44 224
2011 EC-02 13 9 57 13 4 0 4 18 23 23
2011 EC-04 11 20 43 23 0 3 0 24 32 35
2011 EC-05 19 26 26 16 9 3 2 25 47 58
2011 EC-06 26 28 34 13 0 0 0 13 53 47
2011 EC-07 12 41 29 16 0 2 0 16 54 51

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 7 25 41 19 7 0 1 26 33 234
2017 EC-02 0 8 47 45 0 0 0 45 8 11
2017 EC-03 0 20 47 20 7 0 7 28 21 15
2017 EC-04 3 19 36 22 17 0 3 40 23 36
2017 EC-05 2 24 40 26 8 0 0 34 26 42
2017 EC-06 9 26 45 15 3 2 0 19 36 65
2017 EC-07 16 34 38 8 4 0 0 12 50 50
2014 EC 8 29 40 20 3 0 1 23 37 195
2014 EC-02 0 26 40 27 7 0 0 34 26 15
2014 EC-04 14 4 46 32 4 0 0 36 18 28
2014 EC-05 3 25 47 19 6 0 0 25 28 36
2014 EC-06 6 41 33 18 0 0 2 19 48 49
2014 EC-07 11 36 40 11 2 0 0 13 47 47
2011 EC 8 23 39 23 5 1 1 28 32 224
2011 EC-02 4 22 39 22 13 0 0 35 26 23
2011 EC-04 3 14 31 40 9 0 3 50 18 35
2011 EC-05 5 29 31 24 9 2 0 33 35 58
2011 EC-06 15 15 47 23 0 0 0 23 30 47
2011 EC-07 8 33 49 8 0 2 0 8 42 51

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 22 36 15 13 2 3 29 33 234
2017 EC-02 0 16 31 8 37 0 9 49 17 11
2017 EC-03 13 28 20 20 7 7 7 30 47 15
2017 EC-04 5 14 39 16 20 3 3 38 20 36
2017 EC-05 7 14 33 24 15 2 5 41 23 42
2017 EC-06 15 28 32 14 9 0 2 24 44 65
2017 EC-07 10 28 46 6 10 0 0 16 38 50
2014 EC 29 30 24 10 5 2 1 15 60 195
2014 EC-02 33 27 20 14 7 0 0 20 60 15
2014 EC-04 36 25 18 18 4 0 0 21 61 28
2014 EC-05 19 31 17 14 14 6 0 29 53 36
2014 EC-06 22 31 27 10 2 4 4 13 58 49
2014 EC-07 28 30 34 6 2 0 0 9 57 47
2011 EC 13 32 29 17 7 0 1 24 46 224
2011 EC-02 17 48 17 4 4 0 9 10 71 23
2011 EC-04 9 34 20 23 11 3 0 35 44 35
2011 EC-05 10 24 34 21 9 0 2 30 35 58
2011 EC-06 19 23 32 21 4 0 0 26 43 47
2011 EC-07 14 35 33 14 4 0 0 18 49 51

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 7 21 30 23 13 2 3 38 30 232
2017 EC-02 0 16 16 23 37 0 9 66 17 11
2017 EC-03 0 20 47 13 7 0 13 23 23 15
2017 EC-04 8 22 27 22 14 3 3 39 32 36
2017 EC-05 2 19 28 32 12 2 5 46 23 42
2017 EC-06 9 29 20 23 13 3 2 38 41 64
2017 EC-07 12 14 41 21 10 0 2 31 27 49
2014 EC 12 25 30 23 7 2 2 31 38 195
2014 EC-02 26 20 20 7 20 0 7 29 50 15
2014 EC-04 18 32 18 25 4 0 4 30 52 28
2014 EC-05 6 19 36 28 6 6 0 35 26 36
2014 EC-06 6 24 33 22 6 4 4 31 33 49
2014 EC-07 11 26 30 23 11 0 0 34 36 47
2011 EC 9 22 34 23 8 0 3 32 33 224
2011 EC-02 9 22 30 26 4 0 9 33 33 23
2011 EC-04 9 23 31 26 11 0 0 37 31 35
2011 EC-05 9 26 31 26 7 2 0 33 35 58
2011 EC-06 15 21 30 23 6 0 4 31 38 47
2011 EC-07 8 20 45 18 8 0 2 26 28 51

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 15 20 32 18 10 2 3 29 37 234
2017 EC-02 0 23 23 8 37 9 0 49 26 11
2017 EC-03 8 13 33 33 0 7 7 38 25 15
2017 EC-04 14 14 30 22 14 3 3 38 30 36
2017 EC-05 7 19 40 25 5 0 5 31 28 42
2017 EC-06 23 18 28 18 8 1 3 27 43 65
2017 EC-07 20 24 34 12 8 0 2 21 45 50
2014 EC 19 28 25 17 4 2 4 22 51 195
2014 EC-02 20 26 7 27 7 7 7 39 54 15
2014 EC-04 14 18 32 32 4 0 0 36 32 28
2014 EC-05 22 22 25 22 0 3 6 24 48 36
2014 EC-06 20 27 27 14 0 4 8 16 53 49
2014 EC-07 23 36 23 11 6 0 0 17 60 47
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 77 12 4 3 2 0 2 90 5 234
2017 EC-02 84 16 0 0 0 0 0 100 0 11
2017 EC-03 87 7 7 0 0 0 0 93 0 15
2017 EC-04 83 8 0 0 3 0 6 97 3 36
2017 EC-05 79 12 2 2 2 0 2 93 5 42
2017 EC-06 80 8 6 5 2 0 0 88 6 65
2017 EC-07 56 22 8 8 2 0 4 81 10 50
2014 EC 72 15 5 4 3 1 1 89 7 195
2014 EC-02 67 33 0 0 0 0 0 100 0 15
2014 EC-04 75 11 4 4 4 4 0 89 7 28
2014 EC-05 75 11 8 0 6 0 0 86 6 36
2014 EC-06 65 22 4 4 4 0 0 88 8 49
2014 EC-07 74 6 6 9 2 0 2 82 11 47
2011 EC 71 11 5 8 4 0 1 83 12 224
2011 EC-02 74 17 9 0 0 0 0 91 0 23
2011 EC-04 69 9 9 9 6 0 0 77 14 35
2011 EC-05 64 7 3 16 7 0 3 73 23 58
2011 EC-06 79 11 2 4 2 0 2 91 7 47
2011 EC-07 67 16 6 6 6 0 0 82 12 51

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 33 10 8 6 9 3 73 16 234
2017 EC-02 29 40 23 8 0 0 0 69 8 11
2017 EC-03 41 20 13 13 7 7 0 65 21 15
2017 EC-04 39 36 11 3 5 3 3 79 9 36
2017 EC-05 36 33 5 5 2 17 2 85 9 42
2017 EC-06 24 27 11 10 9 13 6 64 23 65
2017 EC-07 24 42 10 8 10 4 2 70 19 50
2014 EC 33 30 13 8 6 5 5 70 15 195
2014 EC-02 27 27 26 7 13 0 0 54 20 15
2014 EC-04 32 36 14 11 0 4 4 73 12 28
2014 EC-05 39 28 8 3 3 11 8 83 7 36
2014 EC-06 37 18 16 10 10 6 2 60 22 49
2014 EC-07 32 40 11 6 2 2 6 79 9 47

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 50 29 7 9 4 1 0 80 13 234
2017 EC-02 37 48 8 0 8 0 0 84 8 11
2017 EC-03 47 26 13 7 7 0 0 74 13 15
2017 EC-04 50 36 3 9 3 0 0 86 12 36
2017 EC-05 60 21 5 9 2 2 0 83 12 42
2017 EC-06 48 25 9 12 5 2 0 74 17 65
2017 EC-07 48 30 8 8 6 0 0 78 14 50
2014 EC 44 32 8 10 5 1 0 77 15 195
2014 EC-02 34 33 13 0 20 0 0 67 20 15
2014 EC-04 32 50 7 7 4 0 0 82 11 28
2014 EC-05 50 28 11 6 3 3 0 80 9 36
2014 EC-06 43 27 6 18 6 0 0 69 24 49
2014 EC-07 49 34 6 9 2 0 0 83 11 47

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 32 9 6 5 2 0 79 11 234
2017 EC-02 37 31 23 8 0 0 0 69 8 11
2017 EC-03 54 26 7 7 7 0 0 80 13 15
2017 EC-04 52 22 8 11 3 3 0 77 15 36
2017 EC-05 52 27 9 9 0 2 0 81 9 42
2017 EC-06 46 32 6 5 8 3 0 81 13 65
2017 EC-07 38 40 10 4 8 0 0 78 12 50
2014 EC 35 37 9 11 4 2 1 75 16 195
2014 EC-02 27 20 33 13 0 7 0 50 14 15
2014 EC-04 39 46 4 11 0 0 0 86 11 28
2014 EC-05 47 33 6 6 3 3 3 85 9 36
2014 EC-06 27 41 8 14 6 4 0 70 21 49
2014 EC-07 36 36 4 17 4 0 2 74 22 47
2011 EC 31 39 12 12 5 2 0 71 17 223
2011 EC-02 22 48 17 9 4 0 0 70 13 23
2011 EC-04 29 40 20 11 0 0 0 69 11 35
2011 EC-05 38 29 16 7 7 3 0 70 14 58
2011 EC-06 30 41 2 20 4 2 0 73 24 46
2011 EC-07 31 43 6 12 6 2 0 76 18 51

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 30 8 8 6 12 0 75 16 233
2017 EC-02 37 31 23 8 0 0 0 69 8 11
2017 EC-03 34 7 0 7 13 39 0 67 33 15
2017 EC-04 39 33 11 5 3 8 0 79 9 36
2017 EC-05 31 27 7 12 5 19 0 71 20 42
2017 EC-06 39 26 8 5 12 11 0 73 19 65
2017 EC-07 30 43 8 10 4 4 0 77 15 49
2014 EC 37 28 10 11 8 6 1 69 20 195
2014 EC-02 13 33 13 20 7 13 0 54 31 15
2014 EC-04 36 29 7 14 7 7 0 69 23 28
2014 EC-05 36 28 11 8 8 8 0 70 18 36
2014 EC-06 37 24 8 14 10 6 0 65 26 49
2014 EC-07 47 36 11 4 0 0 2 85 4 47
2011 EC 34 29 10 12 8 7 0 68 21 223
2011 EC-02 30 22 17 9 13 9 0 57 24 23
2011 EC-04 31 29 11 20 3 6 0 64 24 35
2011 EC-05 31 33 12 10 5 9 0 70 17 58
2011 EC-06 37 22 2 15 17 7 0 63 35 46
2011 EC-07 39 35 10 10 2 4 0 78 12 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 12 23 12 14 7 28 4 52 30 232
2017 EC-02 29 8 31 23 0 9 0 40 26 11
2017 EC-03 0 28 7 13 7 46 0 51 37 15
2017 EC-04 17 27 11 8 5 23 8 64 20 36
2017 EC-05 12 12 12 16 5 44 0 42 37 42
2017 EC-06 9 20 9 13 9 33 6 49 36 64
2017 EC-07 12 33 14 16 12 10 2 51 33 49
2014 EC 13 23 13 18 10 17 5 46 37 195
2014 EC-02 0 13 20 13 13 27 13 22 44 15
2014 EC-04 18 32 18 14 7 11 0 56 24 28
2014 EC-05 11 44 6 6 3 25 6 80 12 36
2014 EC-06 12 2 10 37 14 18 6 19 68 49
2014 EC-07 21 32 11 11 13 11 2 61 27 47

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 53 32 7 4 4 0 0 86 8 233
2017 EC-02 37 39 16 8 0 0 0 77 8 11
2017 EC-03 52 34 7 7 0 0 0 87 7 15
2017 EC-04 64 27 3 3 3 0 0 92 5 36
2017 EC-05 50 33 7 7 2 0 0 84 9 42
2017 EC-06 54 29 6 5 6 0 0 83 11 65
2017 EC-07 49 37 8 0 6 0 0 86 6 49
2014 EC 51 33 7 6 3 1 0 84 9 195
2014 EC-02 40 33 6 7 7 7 0 79 14 15
2014 EC-04 46 43 4 7 0 0 0 89 7 28
2014 EC-05 64 31 3 0 3 0 0 94 3 36
2014 EC-06 45 27 10 12 6 0 0 71 18 49
2014 EC-07 55 34 6 4 0 0 0 89 4 47
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 42 34 9 10 4 0 1 77 15 234
2017 EC-02 29 32 23 8 8 0 0 61 16 11
2017 EC-03 54 20 13 7 7 0 0 74 13 15
2017 EC-04 41 36 5 11 3 0 3 80 14 36
2017 EC-05 51 30 5 9 2 2 0 83 12 42
2017 EC-06 46 31 9 11 3 0 0 77 14 65
2017 EC-07 32 42 6 12 6 0 2 76 18 50
2014 EC 44 35 9 9 3 1 0 79 12 195
2014 EC-02 27 27 20 20 0 7 0 57 21 15
2014 EC-04 61 32 7 0 0 0 0 93 0 28
2014 EC-05 42 39 14 3 0 3 0 83 3 36
2014 EC-06 43 29 10 10 8 0 0 71 18 49
2014 EC-07 42 47 2 6 2 0 0 89 9 47
2011 EC 35 36 6 13 8 1 0 72 22 224
2011 EC-02 30 43 17 4 4 0 0 74 9 23
2011 EC-04 43 29 6 14 9 0 0 71 23 35
2011 EC-05 36 43 2 12 7 0 0 79 19 58
2011 EC-06 32 34 6 15 13 0 0 66 28 47
2011 EC-07 35 31 8 16 8 2 0 68 24 51

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 55 27 8 5 3 2 1 84 8 234
2017 EC-02 37 40 8 16 0 0 0 77 16 11
2017 EC-03 54 33 0 13 0 0 0 87 13 15
2017 EC-04 53 22 8 8 0 5 3 82 9 36
2017 EC-05 63 21 5 5 5 2 0 86 10 42
2017 EC-06 57 24 12 2 5 0 0 82 6 65
2017 EC-07 52 34 4 2 6 2 0 88 8 50
2014 EC 52 29 9 5 3 2 1 83 8 195
2014 EC-02 34 27 20 13 7 0 0 60 20 15
2014 EC-04 64 29 4 4 0 0 0 93 4 28
2014 EC-05 53 25 17 0 3 3 0 80 3 36
2014 EC-06 53 24 10 4 6 0 2 79 10 49
2014 EC-07 55 32 0 4 2 4 2 93 7 47
2011 EC 41 29 11 10 5 3 0 73 16 224
2011 EC-02 30 39 17 13 0 0 0 70 13 23
2011 EC-04 43 26 11 11 9 0 0 69 20 35
2011 EC-05 40 34 19 3 3 0 0 74 7 58
2011 EC-06 45 19 13 11 9 4 0 67 20 47
2011 EC-07 43 33 0 12 6 6 0 81 19 51

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 47 33 7 6 6 0 1 81 12 234
2017 EC-02 45 16 31 0 8 0 0 61 8 11
2017 EC-03 54 33 0 7 7 0 0 87 13 15
2017 EC-04 47 33 11 3 3 0 3 83 6 36
2017 EC-05 55 31 5 2 7 0 0 86 9 42
2017 EC-06 53 29 2 11 6 0 0 82 17 65
2017 EC-07 38 40 8 6 6 2 0 80 12 50
2014 EC 45 35 6 8 5 1 1 81 13 195
2014 EC-02 34 20 20 20 7 0 0 54 27 15
2014 EC-04 43 50 4 4 0 0 0 93 4 28
2014 EC-05 50 36 6 6 3 0 0 86 8 36
2014 EC-06 49 24 8 8 8 0 2 75 17 49
2014 EC-07 49 38 4 4 4 0 0 87 9 47
2011 EC 35 37 5 15 7 0 0 72 22 223
2011 EC-02 18 55 14 9 5 0 0 73 14 22
2011 EC-04 37 34 3 17 9 0 0 71 26 35
2011 EC-05 34 41 5 14 5 0 0 76 19 58
2011 EC-06 38 23 4 21 13 0 0 62 34 47
2011 EC-07 41 39 4 10 6 0 0 80 16 51

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 81 10 3 3 2 0 2 93 4 233
2017 EC-02 76 24 0 0 0 0 0 100 0 11
2017 EC-03 87 13 0 0 0 0 0 100 0 15
2017 EC-04 77 11 3 0 3 0 6 94 3 35
2017 EC-05 84 7 0 2 5 0 2 93 7 42
2017 EC-06 91 3 2 5 0 0 0 94 5 65
2017 EC-07 62 20 8 4 2 0 4 85 6 50
2014 EC 79 14 2 2 1 0 3 95 3 195
2014 EC-02 80 20 0 0 0 0 0 100 0 15
2014 EC-04 71 18 7 0 0 0 4 93 0 28
2014 EC-05 83 6 6 0 3 0 3 91 3 36
2014 EC-06 76 12 0 6 2 0 4 91 9 49
2014 EC-07 81 17 0 0 0 0 2 100 0 47
2011 EC 76 10 4 5 4 0 2 88 9 224
2011 EC-02 83 9 4 4 0 0 0 91 4 23
2011 EC-04 77 6 6 9 3 0 0 83 11 35
2011 EC-05 62 17 5 7 5 0 3 82 13 58
2011 EC-06 83 6 0 4 4 0 2 91 9 47
2011 EC-07 76 10 4 2 4 2 2 90 6 51

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 30 7 5 4 4 3 83 9 234
2017 EC-02 52 24 23 0 0 0 0 77 0 11
2017 EC-03 67 26 7 0 0 0 0 93 0 15
2017 EC-04 41 30 8 3 3 5 9 84 6 36
2017 EC-05 51 28 2 7 2 5 5 87 10 42
2017 EC-06 49 25 8 5 8 5 2 79 13 65
2017 EC-07 36 40 6 8 6 4 0 79 14 50
2014 EC 46 22 8 8 7 6 5 75 17 194
2014 EC-02 40 13 13 13 13 7 0 57 28 15
2014 EC-04 36 29 7 7 7 7 7 75 17 28
2014 EC-05 42 22 6 6 11 3 11 74 19 36
2014 EC-06 48 19 8 10 8 6 0 71 20 48
2014 EC-07 47 21 6 9 4 6 6 78 15 47
2011 EC 37 29 9 8 11 4 1 69 21 224
2011 EC-02 39 35 13 4 4 4 0 77 9 23
2011 EC-04 31 31 11 9 11 3 3 67 21 35
2011 EC-05 31 26 9 17 14 3 0 59 32 58
2011 EC-06 53 19 9 4 11 4 0 76 16 47
2011 EC-07 33 33 8 6 12 6 2 72 19 51

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 60 21 8 7 3 0 1 82 10 234
2017 EC-02 45 23 16 16 0 0 0 69 16 11
2017 EC-03 60 33 0 7 0 0 0 93 7 15
2017 EC-04 50 22 11 8 3 0 6 77 12 36
2017 EC-05 69 12 9 7 2 0 0 81 9 42
2017 EC-06 63 21 8 3 5 0 0 85 8 65
2017 EC-07 56 28 2 10 4 0 0 84 14 50

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 63 24 5 3 3 1 1 88 6 234
2017 EC-02 61 16 8 16 0 0 0 77 16 11
2017 EC-03 60 33 0 7 0 0 0 93 7 15
2017 EC-04 55 28 8 0 3 3 3 88 3 36
2017 EC-05 67 14 7 2 5 5 0 85 7 42
2017 EC-06 68 20 6 3 3 0 0 88 6 65
2017 EC-07 58 32 2 2 4 0 2 92 6 50

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 24 6 8 5 0 1 81 13 234
2017 EC-02 53 16 16 8 8 0 0 69 16 11
2017 EC-03 67 7 13 0 13 0 0 74 13 15
2017 EC-04 47 36 3 5 5 0 3 86 11 36
2017 EC-05 62 24 2 7 5 0 0 86 12 42
2017 EC-06 60 19 6 11 5 0 0 79 15 65
2017 EC-07 50 28 6 10 4 0 2 80 14 50
2014 EC 54 29 8 6 3 1 0 83 9 195
2014 EC-02 34 20 26 13 7 0 0 54 20 15
2014 EC-04 50 50 0 0 0 0 0 100 0 28
2014 EC-05 58 28 6 3 6 0 0 86 8 36
2014 EC-06 51 27 8 8 6 0 0 78 14 49
2014 EC-07 57 30 4 6 0 2 0 89 7 47
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 43 13 10 3 10 8 69 16 71
2017 EC-06 7 21 22 7 7 21 14 44 22 14
2017 EC-07 14 44 11 11 2 9 9 70 16 45
2014 EC 26 31 13 9 3 5 12 70 15 64
2014 EC-07 32 19 14 14 2 2 16 63 20 43

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 34 37 11 7 4 7 0 76 12 234
2017 EC-02 37 31 23 0 0 8 0 75 0 11
2017 EC-03 39 41 0 20 0 0 0 80 20 15
2017 EC-04 36 47 3 5 3 6 0 88 9 36
2017 EC-05 36 40 9 2 2 9 0 84 5 42
2017 EC-06 34 32 9 8 6 11 0 74 15 65
2017 EC-07 26 32 22 12 6 2 0 60 18 50
2014 EC 24 29 17 14 7 9 0 58 22 195
2014 EC-02 13 20 40 13 7 7 0 36 21 15
2014 EC-04 18 39 11 22 0 11 0 64 24 28
2014 EC-05 28 25 19 8 11 8 0 58 21 36
2014 EC-06 22 33 10 10 12 12 0 63 26 49
2014 EC-07 28 32 17 17 2 4 0 62 20 47
2011 EC 24 31 15 16 8 6 1 59 25 224
2011 EC-02 22 43 13 4 13 4 0 68 18 23
2011 EC-04 26 37 11 20 0 3 3 67 21 35
2011 EC-05 22 38 17 14 5 3 0 63 20 58
2011 EC-06 19 28 9 21 11 11 2 54 37 47
2011 EC-07 31 20 20 16 12 2 0 52 28 51

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 37 14 11 5 1 0 69 17 234
2017 EC-02 29 48 16 8 0 0 0 77 8 11
2017 EC-03 46 13 7 34 0 0 0 59 34 15
2017 EC-04 34 41 14 8 0 3 0 77 9 36
2017 EC-05 31 48 12 7 2 0 0 79 9 42
2017 EC-06 34 36 9 11 9 2 0 70 20 65
2017 EC-07 22 34 20 14 10 0 0 56 24 50
2014 EC 19 39 16 14 9 3 0 60 23 195
2014 EC-02 13 27 33 13 13 0 0 40 26 15
2014 EC-04 11 61 18 4 0 7 0 77 4 28
2014 EC-05 31 31 17 6 14 3 0 63 20 36
2014 EC-06 16 41 6 20 12 4 0 60 34 49
2014 EC-07 17 38 19 21 4 0 0 55 26 47
2011 EC 20 36 14 18 11 2 0 56 30 224
2011 EC-02 26 35 13 13 13 0 0 61 26 23
2011 EC-04 26 34 9 23 9 0 0 60 31 35
2011 EC-05 24 38 14 14 7 3 0 64 21 58
2011 EC-06 15 36 15 19 15 0 0 51 34 47
2011 EC-07 14 31 16 24 14 2 0 46 38 51

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 37 15 15 8 4 0 60 24 234
2017 EC-02 37 16 16 31 0 0 0 53 31 11
2017 EC-03 39 20 7 13 14 7 0 63 30 15
2017 EC-04 14 50 11 14 3 8 0 70 18 36
2017 EC-05 24 43 21 5 2 5 0 71 7 42
2017 EC-06 23 37 11 12 12 5 0 63 26 65
2017 EC-07 12 32 20 20 16 0 0 44 36 50
2014 EC 15 26 23 20 11 5 0 43 33 195
2014 EC-02 13 14 33 27 13 0 0 27 40 15
2014 EC-04 7 36 25 21 7 4 0 44 30 28
2014 EC-05 25 19 22 19 11 3 0 46 31 36
2014 EC-06 6 39 14 20 12 8 0 49 36 49
2014 EC-07 21 21 30 17 11 0 0 42 28 47
2011 EC 8 34 21 20 12 4 0 44 34 224
2011 EC-02 9 22 35 17 9 4 4 33 29 23
2011 EC-04 14 40 14 17 11 3 0 56 29 35
2011 EC-05 9 40 19 17 12 3 0 50 30 58
2011 EC-06 2 36 13 30 17 2 0 39 48 47
2011 EC-07 10 27 29 18 12 4 0 39 31 51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 39 10 13 8 6 0 67 22 234
2017 EC-02 37 32 16 8 0 8 0 75 8 11
2017 EC-03 33 34 13 13 0 7 0 72 14 15
2017 EC-04 28 36 11 11 8 6 0 68 20 36
2017 EC-05 19 40 12 14 2 12 0 68 19 42
2017 EC-06 21 45 5 12 14 3 0 68 27 65
2017 EC-07 20 38 10 18 10 4 0 60 29 50
2014 EC 17 28 15 16 17 6 0 48 36 195
2014 EC-02 20 14 20 20 20 7 0 36 43 15
2014 EC-04 7 29 14 29 14 7 0 38 46 28
2014 EC-05 22 31 11 11 19 6 0 56 32 36
2014 EC-06 12 33 14 12 20 8 0 49 36 49
2014 EC-07 23 21 15 19 15 6 0 48 37 47
2011 EC 13 27 22 16 14 8 0 43 33 224
2011 EC-02 13 22 30 13 13 9 0 38 29 23
2011 EC-04 14 26 20 20 17 3 0 41 38 35
2011 EC-05 16 21 24 12 12 16 0 43 29 58
2011 EC-06 9 28 23 13 21 6 0 39 36 47
2011 EC-07 18 27 16 25 12 2 0 46 38 51

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 34 14 26 12 2 0 48 38 234
2017 EC-02 8 37 23 31 0 0 0 45 31 11
2017 EC-03 13 26 7 48 0 7 0 42 51 15
2017 EC-04 14 39 16 19 5 6 0 56 26 36
2017 EC-05 10 42 7 36 5 0 0 52 41 42
2017 EC-06 14 35 13 25 14 0 0 49 38 65
2017 EC-07 14 22 18 22 24 0 0 36 46 50
2014 EC 12 29 16 27 14 3 0 42 42 195
2014 EC-02 13 20 0 40 26 0 0 34 66 15
2014 EC-04 7 32 29 14 14 4 0 41 30 28
2014 EC-05 17 33 14 19 14 3 0 51 34 36
2014 EC-06 6 27 20 37 10 0 0 33 47 49
2014 EC-07 17 30 13 26 15 0 0 47 41 47
2011 EC 5 36 13 29 14 3 0 42 44 224
2011 EC-02 4 39 13 22 17 4 0 45 41 23
2011 EC-04 9 43 9 34 6 0 0 51 40 35
2011 EC-05 5 41 14 26 10 3 0 48 38 58
2011 EC-06 2 32 11 23 28 4 0 36 53 47
2011 EC-07 6 27 14 39 12 2 0 34 52 51
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 46 11 11 4 0 0 74 15 234
2017 EC-02 45 23 16 16 0 0 0 69 16 11
2017 EC-03 59 28 7 7 0 0 0 87 7 15
2017 EC-04 19 47 14 17 3 0 0 66 20 36
2017 EC-05 26 55 5 12 2 0 0 81 14 42
2017 EC-06 29 42 12 12 5 0 0 71 17 65
2017 EC-07 22 50 14 6 8 0 0 72 14 50
2014 EC 18 40 21 12 6 3 0 60 19 195
2014 EC-02 7 34 40 13 0 7 0 43 14 15
2014 EC-04 18 43 25 11 4 0 0 61 14 28
2014 EC-05 19 53 14 0 8 6 0 76 9 36
2014 EC-06 14 39 16 22 6 2 0 54 29 49
2014 EC-07 26 34 19 13 9 0 0 59 21 47
2011 EC 18 48 13 9 9 3 0 68 19 222
2011 EC-02 13 52 17 9 9 0 0 65 17 23
2011 EC-04 15 59 15 3 9 0 0 74 12 34
2011 EC-05 22 40 14 7 12 5 0 65 20 58
2011 EC-06 17 51 9 11 11 2 0 70 22 47
2011 EC-07 20 38 14 16 8 4 0 60 25 50

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 44 8 2 0 2 0 90 2 233
2017 EC-02 37 31 23 0 0 8 0 75 0 11
2017 EC-03 33 54 7 7 0 0 0 87 7 15
2017 EC-04 38 50 5 3 0 3 0 91 3 36
2017 EC-05 46 42 10 2 0 0 0 88 2 41
2017 EC-06 54 34 8 2 2 2 0 89 3 65
2017 EC-07 36 58 4 0 0 2 0 96 0 50
2014 EC 39 44 8 3 3 3 1 86 6 194
2014 EC-02 27 27 20 13 7 0 7 57 21 15
2014 EC-04 50 43 4 4 0 0 0 93 4 28
2014 EC-05 40 49 6 0 0 6 0 94 0 35
2014 EC-06 35 49 2 4 4 6 0 89 9 49
2014 EC-07 47 32 15 2 2 2 0 80 4 47
2011 EC 38 38 10 7 2 4 0 80 10 223
2011 EC-02 26 57 4 9 0 0 4 86 9 23
2011 EC-04 38 35 9 12 0 6 0 78 13 34
2011 EC-05 40 34 10 5 3 7 0 80 9 58
2011 EC-06 38 32 15 6 4 4 0 73 11 47
2011 EC-07 37 41 10 8 2 2 0 80 10 51

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 30 11 7 3 8 1 77 11 233
2017 EC-02 29 31 23 8 0 9 0 66 9 11
2017 EC-03 13 54 7 0 0 26 0 91 0 15
2017 EC-04 39 28 8 8 3 8 6 78 13 36
2017 EC-05 38 26 12 5 2 17 0 77 9 42
2017 EC-06 49 25 13 8 3 3 0 76 11 65
2017 EC-07 35 39 12 8 4 2 0 75 13 49
2014 EC 47 39 5 5 2 2 1 89 7 195
2014 EC-02 40 46 0 7 7 0 0 87 13 15
2014 EC-04 53 43 4 0 0 0 0 96 0 28
2014 EC-05 53 36 3 6 0 0 3 91 6 36
2014 EC-06 43 39 6 6 2 4 0 85 9 49
2014 EC-07 57 32 2 4 2 2 0 91 7 47
2011 EC 43 28 9 9 4 5 2 76 14 223
2011 EC-02 39 26 17 4 0 4 9 75 5 23
2011 EC-04 44 24 12 6 9 3 3 72 16 34
2011 EC-05 41 28 10 14 3 3 0 71 18 58
2011 EC-06 38 36 4 4 4 11 2 85 10 47
2011 EC-07 47 25 10 14 2 2 0 74 16 51

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 31 20 12 4 7 1 61 17 234
2017 EC-02 21 39 32 0 0 8 0 65 0 11
2017 EC-03 13 20 41 20 0 7 0 35 21 15
2017 EC-04 22 41 11 11 5 9 0 70 18 36
2017 EC-05 36 26 12 16 2 8 0 67 20 42
2017 EC-06 29 26 22 11 5 6 2 60 17 65
2017 EC-07 14 38 20 14 6 4 4 57 22 50
2014 EC 27 37 15 12 5 3 1 66 18 195
2014 EC-02 20 34 13 20 6 0 7 57 28 15
2014 EC-04 36 39 11 7 4 4 0 78 11 28
2014 EC-05 33 42 8 3 11 3 0 77 14 36
2014 EC-06 18 27 29 18 4 2 2 47 23 49
2014 EC-07 34 41 11 9 4 2 0 76 13 47
2011 EC 18 33 19 13 10 6 1 55 25 224
2011 EC-02 22 52 0 4 13 9 0 81 19 23
2011 EC-04 23 31 20 17 9 0 0 54 26 35
2011 EC-05 14 31 19 14 12 9 2 50 29 58
2011 EC-06 17 28 15 13 17 6 4 50 33 47
2011 EC-07 18 33 27 16 2 4 0 53 18 51

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 22 17 19 13 15 3 42 38 234
2017 EC-02 21 31 8 32 8 0 0 52 40 11
2017 EC-03 20 26 7 28 7 13 0 53 40 15
2017 EC-04 14 30 16 14 5 12 8 55 24 36
2017 EC-05 12 19 21 16 15 15 2 37 37 42
2017 EC-06 12 17 16 23 14 19 0 36 45 65
2017 EC-07 6 22 22 14 18 14 4 34 39 50
2014 EC 11 20 15 19 19 13 2 37 46 195
2014 EC-02 7 7 20 33 33 0 0 13 66 15
2014 EC-04 14 29 11 25 14 4 4 46 42 28
2014 EC-05 11 31 19 8 25 6 0 44 35 36
2014 EC-06 6 14 8 27 18 24 2 28 61 49
2014 EC-07 17 13 21 11 17 17 4 38 35 47
2011 EC 12 19 19 19 14 14 3 38 40 224
2011 EC-02 13 17 30 13 13 4 9 35 30 23
2011 EC-04 11 26 23 23 11 6 0 39 36 35
2011 EC-05 9 22 24 19 9 16 2 38 33 58
2011 EC-06 6 15 13 17 26 19 4 28 56 47
2011 EC-07 24 14 14 20 12 16 2 45 38 51

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 62 22 6 6 1 0 3 87 7 234
2017 EC-02 60 24 8 8 0 0 0 84 8 11
2017 EC-03 87 13 0 0 0 0 0 100 0 15
2017 EC-04 67 14 11 0 3 0 6 85 3 36
2017 EC-05 65 23 5 5 0 0 2 90 5 42
2017 EC-06 66 19 8 6 2 0 0 85 8 65
2017 EC-07 42 38 2 10 2 0 6 85 13 50
2014 EC 57 21 8 7 3 1 3 81 11 195
2014 EC-02 47 20 13 13 0 0 7 71 14 15
2014 EC-04 53 25 7 11 0 0 4 81 11 28
2014 EC-05 64 19 8 0 6 0 3 86 6 36
2014 EC-06 53 24 8 6 6 2 0 79 13 49
2014 EC-07 55 19 6 13 2 0 4 78 16 47

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 69 18 7 1 0 2 3 92 1 234
2017 EC-02 52 23 16 0 0 9 0 83 0 11
2017 EC-03 74 13 7 7 0 0 0 87 7 15
2017 EC-04 72 16 5 3 0 0 3 91 3 36
2017 EC-05 62 23 5 0 0 5 5 95 0 42
2017 EC-06 83 8 6 0 2 2 0 92 2 65
2017 EC-07 58 28 6 0 0 0 8 94 0 50
2014 EC 63 23 6 1 0 5 3 93 1 195
2014 EC-02 53 27 7 0 0 7 7 92 0 15
2014 EC-04 61 14 11 4 0 0 11 84 4 28
2014 EC-05 61 17 11 0 0 8 3 88 0 36
2014 EC-06 65 29 2 0 0 2 2 98 0 49
2014 EC-07 68 21 2 0 0 9 0 98 0 47
2011 EC 61 20 9 2 1 3 3 87 4 224
2011 EC-02 52 26 13 0 0 4 4 86 0 23
2011 EC-04 60 23 3 9 3 0 3 85 12 35
2011 EC-05 62 19 12 2 2 2 2 84 4 58
2011 EC-06 66 17 11 0 0 0 6 89 0 47
2011 EC-07 57 22 8 2 2 10 0 87 4 51

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 40 13 16 4 6 0 65 21 233
2017 EC-02 37 16 23 23 0 0 0 53 23 11
2017 EC-03 28 35 7 30 0 0 0 63 30 14
2017 EC-04 19 45 8 14 5 8 0 70 21 36
2017 EC-05 22 51 7 14 0 7 0 77 15 42
2017 EC-06 26 34 18 12 5 5 0 63 18 65
2017 EC-07 12 44 16 16 8 4 0 58 25 50
2014 EC 18 33 15 21 9 3 1 53 32 195
2014 EC-02 7 40 7 33 7 0 7 50 43 15
2014 EC-04 21 39 7 18 11 4 0 63 30 28
2014 EC-05 22 28 19 22 6 3 0 51 29 36
2014 EC-06 12 27 14 31 14 2 0 40 46 49
2014 EC-07 32 36 8 9 9 6 0 73 18 47
2011 EC 15 36 18 17 10 3 0 53 28 224
2011 EC-02 0 30 30 22 17 0 0 30 39 23
2011 EC-04 20 29 23 20 9 0 0 49 29 35
2011 EC-05 19 38 16 10 14 3 0 59 25 58
2011 EC-06 11 49 9 19 11 2 0 61 30 47
2011 EC-07 22 29 20 18 4 8 0 55 23 51

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 35 11 16 8 5 0 63 26 233
2017 EC-02 29 16 16 31 8 0 0 45 39 11
2017 EC-03 20 28 13 20 13 7 0 51 35 15
2017 EC-04 25 30 11 23 5 6 0 59 30 36
2017 EC-05 22 34 14 14 9 7 0 60 25 42
2017 EC-06 34 45 0 11 8 3 0 81 19 65
2017 EC-07 19 35 18 16 6 4 2 57 24 49
2014 EC 19 28 11 20 18 3 1 49 40 195
2014 EC-02 14 27 20 13 20 0 7 43 35 15
2014 EC-04 14 29 7 29 21 0 0 43 50 28
2014 EC-05 11 33 14 19 19 3 0 46 40 36
2014 EC-06 18 27 8 22 24 0 0 45 47 49
2014 EC-07 38 28 13 11 4 6 0 70 16 47
2011 EC 16 37 10 19 16 1 0 54 36 224
2011 EC-02 17 26 9 35 13 0 0 43 48 23
2011 EC-04 14 43 9 20 11 3 0 59 32 35
2011 EC-05 17 38 14 10 19 2 0 56 30 58
2011 EC-06 13 36 11 19 21 0 0 49 40 47
2011 EC-07 22 39 8 22 10 0 0 61 31 51

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 45 14 9 3 5 0 73 12 233
2017 EC-02 29 23 31 8 0 9 0 57 9 11
2017 EC-03 20 40 26 8 0 7 0 63 8 15
2017 EC-04 25 44 11 8 5 6 0 74 15 36
2017 EC-05 17 52 17 7 2 5 0 72 10 41
2017 EC-06 31 43 12 11 2 2 0 75 12 65
2017 EC-07 21 52 12 6 6 4 0 75 12 50

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 34 34 15 5 3 9 0 75 8 234
2017 EC-02 29 23 40 0 0 8 0 57 0 11
2017 EC-03 26 48 13 7 0 7 0 79 7 15
2017 EC-04 45 27 11 5 5 6 0 77 12 36
2017 EC-05 29 38 21 5 2 5 0 70 7 42
2017 EC-06 42 31 8 6 5 9 0 80 12 65
2017 EC-07 25 38 20 2 2 14 0 72 5 50
2014 EC 34 39 13 6 3 6 0 77 9 195
2014 EC-02 27 53 7 7 7 0 0 80 13 15
2014 EC-04 36 50 4 7 0 4 0 89 7 28
2014 EC-05 47 44 3 3 3 0 0 92 6 36
2014 EC-06 18 35 22 12 2 10 0 59 16 49
2014 EC-07 49 24 17 2 2 6 0 77 5 47

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 34 46 12 5 2 2 0 81 7 234
2017 EC-02 45 32 16 8 0 0 0 77 8 11
2017 EC-03 39 41 20 0 0 0 0 80 0 15
2017 EC-04 42 44 11 0 3 0 0 86 3 36
2017 EC-05 34 38 16 9 2 0 0 72 12 42
2017 EC-06 34 51 6 5 3 2 0 86 8 65
2017 EC-07 22 52 16 4 2 4 0 77 6 50
2014 EC 32 43 14 4 4 4 0 78 8 195
2014 EC-02 33 47 7 7 7 0 0 80 13 15
2014 EC-04 25 64 7 4 0 0 0 89 4 28
2014 EC-05 44 33 14 3 0 6 0 82 3 36
2014 EC-06 20 43 20 6 6 4 0 66 13 49
2014 EC-07 47 32 13 2 2 4 0 82 4 47
2011 EC 25 44 17 7 3 4 0 72 11 224
2011 EC-02 17 65 9 9 0 0 0 83 9 23
2011 EC-04 29 49 14 6 0 3 0 79 6 35
2011 EC-05 28 41 22 3 3 2 0 70 7 58
2011 EC-06 21 40 13 13 4 9 0 67 19 47
2011 EC-07 27 39 16 8 6 4 0 69 14 51

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 49 38 8 4 2 0 0 87 6 233
2017 EC-02 53 39 0 8 0 0 0 92 8 11
2017 EC-03 52 48 0 0 0 0 0 100 0 15
2017 EC-04 58 28 14 0 0 0 0 86 0 35
2017 EC-05 51 37 7 2 2 0 0 88 5 42
2017 EC-06 51 34 5 6 5 0 0 85 11 65
2017 EC-07 38 42 12 6 2 0 0 80 8 50
2014 EC 40 41 10 7 2 1 0 81 9 195
2014 EC-02 27 53 0 20 0 0 0 80 20 15
2014 EC-04 25 57 11 7 0 0 0 82 7 28
2014 EC-05 47 39 8 6 0 0 0 86 6 36
2014 EC-06 39 33 14 6 6 2 0 73 13 49
2014 EC-07 49 36 11 4 0 0 0 85 4 47
2011 EC 36 42 12 6 3 1 0 79 10 224
2011 EC-02 35 48 9 0 9 0 0 83 9 23
2011 EC-04 49 40 6 6 0 0 0 89 6 35
2011 EC-05 41 40 12 5 2 0 0 81 7 58
2011 EC-06 21 49 11 13 4 2 0 72 17 47
2011 EC-07 33 37 18 6 4 2 0 72 10 51

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 41 36 15 6 3 0 0 77 8 232
2017 EC-02 53 16 23 8 0 0 0 69 8 11
2017 EC-03 54 33 7 7 0 0 0 87 7 15
2017 EC-04 45 39 11 5 0 0 0 84 5 36
2017 EC-05 31 52 9 2 5 0 0 84 7 42
2017 EC-06 50 28 11 8 3 0 0 78 11 64
2017 EC-07 27 40 22 6 4 0 0 67 10 49
2014 EC 20 36 16 19 8 1 0 57 27 195
2014 EC-02 13 34 20 13 13 7 0 50 28 15
2014 EC-04 21 46 4 14 11 4 0 70 26 28
2014 EC-05 22 36 19 22 0 0 0 58 22 36
2014 EC-06 18 33 12 22 14 0 0 51 37 49
2014 EC-07 26 28 21 21 4 0 0 53 26 47
2011 EC 23 42 20 11 4 0 0 65 15 224
2011 EC-02 22 57 9 4 9 0 0 78 13 23
2011 EC-04 34 29 26 11 0 0 0 63 11 35
2011 EC-05 22 47 17 10 2 2 0 70 12 58
2011 EC-06 17 40 19 15 9 0 0 57 23 47
2011 EC-07 20 41 25 8 6 0 0 61 14 51

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 37 13 8 3 0 0 77 10 233
2017 EC-02 53 31 8 8 0 0 0 84 8 11
2017 EC-03 65 21 14 0 0 0 0 86 0 14
2017 EC-04 39 45 11 5 0 0 0 84 5 36
2017 EC-05 31 52 7 5 5 0 0 84 9 42
2017 EC-06 47 28 10 11 5 0 0 75 15 65
2017 EC-07 29 36 24 10 2 0 0 64 12 50
2014 EC 20 41 15 18 6 0 0 62 24 195
2014 EC-02 13 27 33 27 0 0 0 40 27 15
2014 EC-04 29 46 4 22 0 0 0 75 22 28
2014 EC-05 19 42 14 25 0 0 0 61 25 36
2014 EC-06 18 37 18 12 14 0 0 55 27 49
2014 EC-07 28 36 15 15 7 0 0 64 21 47
2011 EC 23 46 14 12 5 0 0 69 17 224
2011 EC-02 17 61 9 0 13 0 0 78 13 23
2011 EC-04 31 31 20 17 0 0 0 63 17 35
2011 EC-05 21 57 9 10 3 0 0 78 14 58
2011 EC-06 19 38 15 15 11 2 0 59 26 47
2011 EC-07 24 43 20 12 2 0 0 67 14 51

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 30 20 9 5 4 0 64 15 233
2017 EC-02 23 61 8 8 0 0 0 84 8 11
2017 EC-03 33 34 7 20 0 7 0 72 21 15
2017 EC-04 27 36 19 8 9 0 0 64 17 36
2017 EC-05 30 34 19 7 5 5 0 67 13 41
2017 EC-06 37 25 20 8 8 3 0 63 16 65
2017 EC-07 26 24 30 12 4 4 0 53 16 50
2014 EC 19 26 20 19 12 4 0 47 32 195
2014 EC-02 27 13 20 20 13 7 0 43 35 15
2014 EC-04 14 46 7 21 7 4 0 63 30 28
2014 EC-05 17 31 17 22 14 0 0 47 36 36
2014 EC-06 20 14 29 18 18 0 0 35 37 49
2014 EC-07 28 21 19 15 9 9 0 53 26 47
2011 EC 23 24 21 19 7 5 0 50 28 224
2011 EC-02 35 22 13 17 4 9 0 62 24 23
2011 EC-04 34 17 23 23 3 0 0 51 26 35
2011 EC-05 21 22 24 19 10 3 0 45 30 58
2011 EC-06 17 23 19 21 11 9 0 44 35 47
2011 EC-07 18 31 25 14 6 6 0 52 21 51
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EC 35 28 36 234
2017 EC-02 23 23 53 11
2017 EC-03 41 13 46 15
2017 EC-04 34 31 36 36
2017 EC-05 33 34 33 42
2017 EC-06 37 25 39 65
2017 EC-07 38 36 26 50
2014 EC 42 26 32 195
2014 EC-02 26 33 40 15
2014 EC-04 39 25 36 28
2014 EC-05 50 28 22 36
2014 EC-06 49 14 37 49
2014 EC-07 47 28 26 47
2011 EC 45 24 32 224
2011 EC-02 39 17 43 23
2011 EC-04 37 26 37 35
2011 EC-05 45 21 34 58
2011 EC-06 55 15 30 47
2011 EC-07 47 27 25 51

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EC 7 40 40 2 7 4 83
2017 EC-04 8 16 67 0 8 0 12
2017 EC-05 0 51 42 0 0 7 14
2017 EC-06 8 37 42 8 0 4 24
2017 EC-07 5 53 26 0 10 5 19
2014 EC 10 34 48 5 9999 4 83
2014 EC-04 9 46 45 0 9999 0 11
2014 EC-05 11 28 56 6 9999 0 18
2014 EC-06 4 25 63 4 9999 4 24
2014 EC-07 14 36 41 5 9999 5 22
2011 EC 8 43 39 4 9999 6 100
2011 EC-04 15 54 31 0 9999 0 13
2011 EC-05 4 38 46 8 9999 4 26
2011 EC-06 8 46 35 4 9999 8 26
2011 EC-07 8 42 42 4 9999 4 24
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 16 84 234
2017 EC-04 14 86 36
2017 EC-05 14 86 42
2017 EC-06 18 82 65
2017 EC-07 20 80 50
2014 EC 16 84 194
2014 EC-05 20 80 35
2014 EC-06 18 82 49
2014 EC-07 17 83 47

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EC 42 38
2017 EC-06 67 12
2014 EC 38 32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 63 38
2017 EC-06 49 12
2014 EC 72 32

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC 0 38
2017 EC-06 0 12
2014 EC 0 32

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 32

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 0 38
2017 EC-06 0 12
2014 EC 0 32

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EC 47 38
2017 EC-06 74 12
2014 EC 66 32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EC 42 38
2017 EC-06 42 12
2014 EC 53 32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EC 53 38
2017 EC-06 67 12
2014 EC 41 32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EC 31 38
2014 EC 28 32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EC 37 38
2017 EC-06 50 12
2014 EC 31 32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EC 60 38
2017 EC-06 41 12
2014 EC 47 32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EC 31 38
2014 EC 22 32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EC 0 38
2017 EC-06 0 12
2014 EC 0 32

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12
2014 EC 0 32

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EC 44 38
2017 EC-06 49 12
2014 EC 44 32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EC 29 38
2014 EC 19 32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EC 53 38
2017 EC-06 75 12
2014 EC 59 32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EC 37 38
2017 EC-06 42 12
2014 EC 34 32

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EC 16 38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 0 38
2017 EC-06 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 26 38
2014 EC 25 32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EC 24 37
2014 EC 26 31

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 19 37
2014 EC 16 31

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EC 16 37
2017 EC-06 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EC-06 0 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EC 30 37
2014 EC 36 31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 49 37
2014 EC 48 31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EC 0 37
2017 EC-06 0 12
2014 EC 0 31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 60 37
2014 EC 55 31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC 0 37
2017 EC-06 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 16 37

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 87 13 39
2017 EC-06 83 17 12
2017 EC-07 79 21 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 12 20 6 6 36 10 40 22 234
2017 EC-02 21 8 47 8 0 16 0 35 9 11
2017 EC-03 13 21 13 7 0 33 13 64 12 15
2017 EC-04 5 25 14 5 11 25 14 50 27 36
2017 EC-05 7 5 21 2 2 41 21 31 12 42
2017 EC-06 11 6 17 6 8 46 6 35 29 65
2017 EC-07 12 10 20 8 10 36 4 37 30 50
2014 EC 11 14 20 8 5 34 9 43 22 195
2014 EC-02 7 13 40 13 7 7 13 25 25 15
2014 EC-04 21 18 11 11 4 36 0 61 22 28
2014 EC-05 17 19 19 8 6 19 11 52 20 36
2014 EC-06 4 6 18 8 8 51 4 23 36 49
2014 EC-07 13 17 23 4 0 26 17 52 7 47

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 31 17 8 5 16 1 64 16 234
2017 EC-02 21 55 16 8 0 0 0 77 8 11
2017 EC-03 20 48 13 7 0 13 0 77 8 15
2017 EC-04 25 30 19 8 3 15 0 65 13 36
2017 EC-05 31 21 19 5 5 15 5 65 12 42
2017 EC-06 19 37 12 8 6 18 0 68 17 65
2017 EC-07 16 26 20 8 12 18 0 51 24 50
2014 EC 21 30 17 9 5 16 2 62 17 195
2014 EC-02 13 20 47 7 7 0 7 36 14 15
2014 EC-04 32 25 7 14 4 18 0 69 22 28
2014 EC-05 33 33 11 6 6 8 3 75 13 36
2014 EC-06 6 29 27 14 6 16 2 43 25 49
2014 EC-07 28 28 15 8 2 19 0 69 13 47
2011 EC 23 35 17 10 2 12 1 67 13 224
2011 EC-02 39 39 13 4 0 0 4 82 5 23
2011 EC-04 26 26 26 6 6 11 0 58 13 35
2011 EC-05 24 40 14 9 2 12 0 73 12 58
2011 EC-06 9 38 17 13 0 21 2 61 17 47
2011 EC-07 18 35 20 14 2 12 0 60 18 51
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 52 12 8 2 2 0 78 10 234
2017 EC-02 8 61 16 8 8 0 0 69 16 11
2017 EC-03 7 61 13 13 7 0 0 67 20 15
2017 EC-04 23 47 16 8 0 5 0 74 9 36
2017 EC-05 29 41 16 9 0 2 2 73 10 42
2017 EC-06 23 56 12 6 3 0 0 78 9 65
2017 EC-07 36 52 2 10 0 0 0 88 10 50
2014 EC 23 58 7 6 3 2 2 83 9 195
2014 EC-02 20 27 13 20 7 7 7 54 31 15
2014 EC-04 32 61 4 4 0 0 0 93 4 28
2014 EC-05 39 44 11 0 3 0 3 86 3 36
2014 EC-06 12 73 2 6 2 4 0 89 9 49
2014 EC-07 21 64 6 9 0 0 0 85 9 47
2011 EC 21 59 6 11 2 0 0 80 14 223
2011 EC-02 9 65 4 13 9 0 0 74 22 23
2011 EC-04 26 54 3 14 0 0 3 82 15 35
2011 EC-05 26 56 4 12 2 0 0 82 14 57
2011 EC-06 17 57 15 9 2 0 0 74 11 47
2011 EC-07 20 63 6 10 2 0 0 82 12 51

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 17 21 6 2 41 5 47 14 233
2017 EC-02 29 16 31 8 0 16 0 53 9 11
2017 EC-03 0 28 33 0 7 26 7 41 10 15
2017 EC-04 8 19 16 8 0 39 8 53 16 36
2017 EC-05 5 12 19 7 0 52 5 39 17 41
2017 EC-06 11 14 15 5 2 47 8 53 13 65
2017 EC-07 8 20 22 4 4 40 2 48 14 50
2014 EC 5 19 20 4 6 38 8 44 18 195
2014 EC-02 7 13 20 7 13 27 13 34 33 15
2014 EC-04 7 32 14 0 7 32 7 65 12 28
2014 EC-05 3 19 33 0 6 31 8 36 9 36
2014 EC-06 6 18 20 4 2 41 8 48 12 49
2014 EC-07 4 11 15 6 4 53 6 37 26 47
2011 EC 5 18 29 5 3 33 7 39 13 224
2011 EC-02 4 22 35 4 4 13 17 38 13 23
2011 EC-04 0 34 20 14 3 23 6 48 24 35
2011 EC-05 7 17 24 2 5 36 9 44 13 58
2011 EC-06 4 13 34 4 2 36 6 30 11 47
2011 EC-07 8 10 35 4 2 37 4 30 10 51

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 39 30 10 4 2 14 1 81 7 234
2017 EC-02 45 8 23 0 8 16 0 63 9 11
2017 EC-03 47 20 13 0 0 20 0 84 0 15
2017 EC-04 41 19 8 0 0 28 3 88 0 36
2017 EC-05 45 26 13 0 2 12 2 83 3 42
2017 EC-06 36 38 8 6 2 11 0 83 9 65
2017 EC-07 32 36 10 8 4 10 0 76 13 50
2014 EC 38 32 14 3 2 10 2 79 5 195
2014 EC-02 27 20 26 0 7 13 7 59 8 15
2014 EC-04 50 36 7 0 4 4 0 89 4 28
2014 EC-05 31 36 22 3 0 6 3 73 3 36
2014 EC-06 47 29 10 0 2 12 0 86 2 49
2014 EC-07 40 34 11 4 0 11 0 83 5 47
2011 EC 29 34 15 8 1 11 1 71 11 224
2011 EC-02 30 43 13 9 0 4 0 77 9 23
2011 EC-04 37 37 11 3 0 9 3 84 3 35
2011 EC-05 33 33 10 9 3 12 0 75 14 58
2011 EC-06 23 32 23 4 2 13 2 65 8 47
2011 EC-07 25 33 16 14 0 10 2 67 16 51

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 29 12 5 1 22 1 76 8 234
2017 EC-02 37 24 16 0 0 23 0 80 0 11
2017 EC-03 20 34 13 7 0 26 0 73 9 15
2017 EC-04 36 20 8 3 0 30 3 84 4 36
2017 EC-05 29 26 14 7 0 22 2 72 9 42
2017 EC-06 26 34 9 8 0 23 0 78 10 65
2017 EC-07 28 30 16 6 4 16 0 69 12 50
2014 EC 23 36 17 4 2 16 2 72 8 195
2014 EC-02 20 27 20 7 7 13 7 58 17 15
2014 EC-04 25 39 4 4 4 25 0 86 10 28
2014 EC-05 25 39 19 3 0 11 3 74 3 36
2014 EC-06 27 33 18 4 2 16 0 71 7 49
2014 EC-07 30 38 13 4 2 13 0 78 7 47
2011 EC 20 34 20 6 2 17 1 66 10 224
2011 EC-02 26 43 17 9 0 4 0 73 9 23
2011 EC-04 20 49 17 0 0 11 3 80 0 35
2011 EC-05 24 28 21 3 3 19 2 65 9 58
2011 EC-06 19 28 19 6 4 21 2 61 14 47
2011 EC-07 14 35 24 10 0 18 0 60 12 51
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 6 94 233
2017 EC-02 0 100 11
2017 EC-03 0 100 15
2017 EC-06 8 92 65
2014 EC 4 96 195
2014 EC-05 0 100 36

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 93 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 EC 40 15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 EC 33 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 53 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EC 33 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 67 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 87 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 87 13 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 14 18 3 3 47 7 50 12 234
2017 EC-02 21 8 23 0 0 32 16 55 0 11
2017 EC-03 7 28 13 7 0 39 7 64 12 15
2017 EC-04 11 22 14 3 5 39 5 60 15 36
2017 EC-05 5 7 21 0 0 51 16 36 0 42
2017 EC-06 9 8 15 3 5 57 3 42 19 65
2017 EC-07 8 18 18 4 4 46 2 50 15 50
2014 EC 10 15 17 1 2 44 11 55 7 195
2014 EC-02 20 0 20 7 7 33 13 38 25 15
2014 EC-04 29 14 14 4 0 36 4 70 6 28
2014 EC-05 8 22 25 0 3 25 17 52 5 36
2014 EC-06 2 14 14 0 4 61 4 47 12 49
2014 EC-07 9 17 17 0 0 45 13 60 0 47

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 31 17 5 2 21 0 71 8 234
2017 EC-02 21 47 8 0 0 24 0 90 0 11
2017 EC-03 20 48 20 7 0 7 0 72 7 15
2017 EC-04 27 25 19 5 3 20 0 66 10 36
2017 EC-05 29 23 19 5 0 25 0 69 6 42
2017 EC-06 23 38 12 3 2 22 0 79 6 65
2017 EC-07 24 27 20 4 4 22 0 65 10 50
2014 EC 24 26 19 5 3 22 2 66 9 194
2014 EC-02 27 13 26 7 7 13 7 50 17 15
2014 EC-04 32 25 18 11 0 14 0 67 13 28
2014 EC-05 28 31 19 3 3 11 6 70 7 36
2014 EC-06 12 22 22 4 4 35 0 53 13 49
2014 EC-07 32 26 17 4 2 15 2 71 8 46
2011 EC 27 38 14 5 1 15 0 77 7 223
2011 EC-02 35 43 13 9 0 0 0 78 9 23
2011 EC-04 31 37 11 3 3 14 0 80 7 35
2011 EC-05 26 41 10 7 0 16 0 80 8 58
2011 EC-06 17 36 13 4 2 28 0 74 9 47
2011 EC-07 24 38 24 4 0 10 0 69 4 50
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 23 25 12 18 0 1 44 30 233
2017 EC-02 37 16 16 0 23 0 8 58 25 11
2017 EC-03 33 7 7 13 41 0 0 39 54 15
2017 EC-04 31 11 30 11 16 0 0 42 27 36
2017 EC-05 21 24 21 10 22 0 2 46 32 42
2017 EC-06 11 26 28 17 15 0 2 38 33 64
2017 EC-07 22 32 22 12 12 0 0 54 24 50

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 12 30 35 13 10 0 0 43 22 234
2017 EC-02 8 31 37 16 8 0 0 39 23 11
2017 EC-03 13 47 26 13 0 0 0 60 13 15
2017 EC-04 23 47 22 5 3 0 0 70 8 36
2017 EC-05 14 36 29 14 7 0 0 50 21 42
2017 EC-06 6 24 43 15 11 0 0 31 26 65
2017 EC-07 12 20 38 12 18 0 0 32 30 50

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 12 37 28 17 6 0 0 49 23 233
2017 EC-02 16 52 9 23 0 0 0 68 23 11
2017 EC-03 20 41 26 13 0 0 0 60 13 15
2017 EC-04 20 41 25 14 0 0 0 61 14 36
2017 EC-05 14 34 33 12 7 0 0 48 19 42
2017 EC-06 5 37 34 16 8 0 0 42 24 64
2017 EC-07 8 32 26 22 12 0 0 40 34 50

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 28 25 19 11 1 0 45 30 234
2017 EC-02 23 29 16 23 0 9 0 57 26 11
2017 EC-03 20 33 21 20 7 0 0 52 26 15
2017 EC-04 17 30 23 22 8 0 0 47 30 36
2017 EC-05 29 27 26 7 12 0 0 55 19 42
2017 EC-06 11 26 25 24 12 2 0 37 37 65
2017 EC-07 8 28 32 16 16 0 0 36 32 50

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 31 17 8 5 0 3 69 13 234
2017 EC-02 52 24 0 8 0 0 16 91 9 11
2017 EC-03 46 39 8 7 0 0 0 85 7 15
2017 EC-04 62 27 5 0 3 0 3 92 3 36
2017 EC-05 39 33 19 5 5 0 0 72 9 42
2017 EC-06 23 39 20 8 8 2 2 64 16 65
2017 EC-07 24 26 28 16 6 0 0 50 22 50

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 27 26 15 6 0 1 53 21 232
2017 EC-02 53 8 23 16 0 0 0 61 16 11
2017 EC-03 46 20 34 0 0 0 0 66 0 15
2017 EC-04 31 38 22 3 5 0 0 70 8 36
2017 EC-05 26 41 24 9 0 0 0 66 9 42
2017 EC-06 19 20 30 21 9 0 2 39 30 64
2017 EC-07 10 29 26 23 10 0 2 39 34 49

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 36 23 12 3 0 0 63 14 232
2017 EC-02 53 0 8 31 8 0 0 53 39 11
2017 EC-03 33 26 41 0 0 0 0 59 0 15
2017 EC-04 28 49 11 9 3 0 0 77 12 36
2017 EC-05 24 39 26 12 0 0 0 63 12 42
2017 EC-06 19 39 22 15 5 0 0 58 20 64
2017 EC-07 25 39 24 8 4 0 0 64 12 49

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 38 28 16 5 0 0 51 21 232
2017 EC-02 16 45 16 8 16 0 0 61 23 11
2017 EC-03 26 26 34 13 0 0 0 52 13 15
2017 EC-04 8 44 34 14 0 0 0 53 14 36
2017 EC-05 13 38 28 19 2 0 0 51 21 42
2017 EC-06 6 39 33 17 5 0 0 46 22 64
2017 EC-07 17 34 23 16 10 0 0 51 26 49

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 37 22 15 5 0 1 58 20 232
2017 EC-02 8 45 23 16 8 0 0 53 23 11
2017 EC-03 13 34 39 13 0 0 0 47 13 15
2017 EC-04 25 30 19 23 3 0 0 55 25 36
2017 EC-05 26 38 19 14 0 0 2 66 15 42
2017 EC-06 20 36 24 12 8 0 0 56 20 64
2017 EC-07 14 47 16 12 10 0 0 61 22 49

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 35 23 9 3 0 1 64 12 232
2017 EC-02 23 53 16 8 0 0 0 77 8 11
2017 EC-03 47 26 13 13 0 0 0 74 13 15
2017 EC-04 26 30 33 11 0 0 0 56 11 36
2017 EC-05 28 39 24 7 0 0 2 68 7 42
2017 EC-06 27 37 25 5 5 0 2 65 9 64
2017 EC-07 24 33 22 12 8 0 0 57 20 49

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 52 26 12 7 2 0 1 79 9 232
2017 EC-02 77 8 16 0 0 0 0 84 0 11
2017 EC-03 60 26 7 7 0 0 0 87 7 15
2017 EC-04 34 43 14 3 6 0 0 77 8 35
2017 EC-05 52 24 19 3 0 2 0 78 3 41
2017 EC-06 54 21 8 11 3 0 3 78 14 65
2017 EC-07 48 30 14 8 0 0 0 78 8 50

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 75 14 4 3 2 2 2 92 4 233
2017 EC-02 84 8 8 0 0 0 0 92 0 11
2017 EC-03 67 20 13 0 0 0 0 87 0 15
2017 EC-04 75 14 0 3 3 0 6 94 6 35
2017 EC-05 84 9 2 5 0 0 0 93 5 42
2017 EC-06 73 17 6 2 2 0 2 91 3 65
2017 EC-07 70 14 2 4 4 4 2 89 8 50

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 27 11 3 0 0 1 85 4 233
2017 EC-02 52 32 16 0 0 0 0 84 0 11
2017 EC-03 77 23 0 0 0 0 0 100 0 14
2017 EC-04 53 27 11 3 3 0 3 83 6 36
2017 EC-05 67 19 14 0 0 0 0 86 0 42
2017 EC-06 60 21 11 3 0 2 3 86 3 65
2017 EC-07 44 36 14 6 0 0 0 80 6 50

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 24 10 5 3 0 2 82 8 233
2017 EC-02 69 16 8 8 0 0 0 84 8 11
2017 EC-03 51 35 14 0 0 0 0 86 0 14
2017 EC-04 44 33 5 5 9 0 3 80 15 36
2017 EC-05 60 23 7 9 0 0 0 84 9 42
2017 EC-06 57 23 14 2 2 0 3 82 3 65
2017 EC-07 56 18 12 8 4 0 2 76 12 50

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 15 4 0 1 0 25 93 2 232
2017 EC-02 48 0 0 0 0 0 52 100 0 10
2017 EC-03 72 7 7 0 0 0 14 92 0 14
2017 EC-04 48 14 0 0 3 0 36 96 4 36
2017 EC-05 62 5 0 0 0 0 33 100 0 42
2017 EC-06 56 14 3 0 0 2 26 96 0 65
2017 EC-07 48 30 14 2 2 0 4 81 4 50

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 70 22 4 0 0 0 4 96 0 233
2017 EC-02 83 8 8 0 0 0 0 92 0 10
2017 EC-03 80 7 7 0 0 0 7 93 0 15
2017 EC-04 70 25 3 0 0 0 3 97 0 36
2017 EC-05 67 19 7 0 0 0 7 92 0 42
2017 EC-06 76 15 2 0 0 2 6 98 0 65
2017 EC-07 66 28 6 0 0 0 0 94 0 50

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 67 18 6 3 1 0 4 89 5 233
2017 EC-02 55 30 8 0 0 0 8 92 0 11
2017 EC-03 47 33 20 0 0 0 0 80 0 15
2017 EC-04 51 25 11 8 3 0 3 77 11 36
2017 EC-05 64 14 5 7 5 0 5 83 12 42
2017 EC-06 76 14 5 0 0 0 6 95 0 65
2017 EC-07 84 12 0 2 0 0 2 98 2 50

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 51 31 10 4 1 0 3 84 5 234
2017 EC-02 45 48 0 8 0 0 0 92 8 11
2017 EC-03 33 39 8 13 7 0 0 72 20 15
2017 EC-04 45 33 19 0 0 0 3 80 0 36
2017 EC-05 57 26 7 2 2 0 5 88 5 42
2017 EC-06 52 30 9 3 0 0 6 87 3 65
2017 EC-07 55 28 10 6 2 0 0 82 8 50

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 32 41 14 4 1 0 41 18 234
2017 EC-02 16 37 31 8 8 0 0 53 16 11
2017 EC-03 13 33 47 7 0 0 0 46 7 15
2017 EC-04 14 39 39 3 5 0 0 53 8 36
2017 EC-05 14 27 44 9 2 2 0 42 12 42
2017 EC-06 6 31 43 19 2 0 0 37 20 65
2017 EC-07 6 30 38 16 8 2 0 37 25 50

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 15 43 26 7 0 1 33 23 234
2017 EC-02 8 0 60 16 8 0 8 26 8 11
2017 EC-03 0 21 26 33 20 0 0 52 21 15
2017 EC-04 5 8 56 22 5 0 3 29 14 36
2017 EC-05 7 14 40 34 5 0 0 39 21 42
2017 EC-06 8 15 46 21 9 0 0 30 23 65
2017 EC-07 12 20 34 28 4 2 0 33 33 50

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 48 11 8 1 4 0 78 10 234
2017 EC-02 8 68 24 0 0 0 0 76 0 11
2017 EC-03 26 54 7 13 0 0 0 80 13 15
2017 EC-04 42 38 8 5 0 6 0 85 6 36
2017 EC-05 26 50 12 12 0 0 0 76 12 42
2017 EC-06 26 53 11 8 0 3 0 81 8 65
2017 EC-07 24 42 12 10 6 6 0 71 17 50

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 47 16 12 5 4 0 66 17 232
2017 EC-02 29 16 47 8 0 0 0 45 8 11
2017 EC-03 14 65 7 7 0 7 0 85 8 14
2017 EC-04 20 56 8 14 3 0 0 75 16 36
2017 EC-05 32 39 12 14 2 0 0 71 17 41
2017 EC-06 9 46 23 11 6 5 0 58 18 65
2017 EC-07 8 48 16 12 10 6 0 60 23 50
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 17 83 233
2017 EC-04 30 70 36
2017 EC-05 15 85 42
2017 EC-06 16 84 64
2017 EC-07 16 84 50
2014 EC 12 88 194
2014 EC-05 19 81 36
2014 EC-06 10 90 49

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 77 23 39
2017 EC-04 82 18 11
2017 EC-06 90 10 10
2014 EC 57 43 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 53 24 3 13 7 0 0 77 19 30
2014 EC 69 23 0 8 0 0 0 92 8 13
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 25 22 12 13 3 2 23 77 234
2017 EC-02 45 0 8 16 8 8 16 59 41 11
2017 EC-03 26 13 20 21 20 0 0 26 74 15
2017 EC-04 17 26 33 14 8 3 0 17 83 36
2017 EC-05 26 19 24 5 22 2 2 27 73 42
2017 EC-06 15 35 22 17 9 0 2 16 84 65
2017 EC-07 24 30 20 8 10 6 2 26 74 50

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EC 23 172
2017 EC-03 46 11
2017 EC-04 27 29
2017 EC-05 28 29
2017 EC-06 18 54
2017 EC-07 12 34

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 41 172
2017 EC-03 44 11
2017 EC-04 34 29
2017 EC-05 49 29
2017 EC-06 42 54
2017 EC-07 30 34

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 21 172
2017 EC-03 53 11
2017 EC-04 14 29
2017 EC-05 28 29
2017 EC-06 17 54
2017 EC-07 21 34

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EC 59 172
2017 EC-03 29 11
2017 EC-04 42 29
2017 EC-05 53 29
2017 EC-06 68 54
2017 EC-07 76 34

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EC 8 172
2017 EC-03 0 11
2017 EC-04 14 29
2017 EC-05 15 29
2017 EC-06 8 54
2017 EC-07 3 34

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EC 38 172
2017 EC-03 36 11
2017 EC-04 27 29
2017 EC-05 38 29
2017 EC-06 41 54
2017 EC-07 44 34

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EC 5 43 24 11 6 12 168
2017 EC-03 0 18 37 18 0 27 11
2017 EC-04 7 45 20 10 3 14 29
2017 EC-05 4 46 19 7 8 18 28
2017 EC-06 4 45 28 9 6 7 53
2017 EC-07 6 49 23 12 3 6 32

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 19 15 22 25 2 7 32 52 172
2017 EC-03 9 29 18 27 9 0 9 41 39 11
2017 EC-04 14 21 20 7 27 3 7 39 38 29
2017 EC-05 18 17 14 20 25 3 3 37 49 29
2017 EC-06 9 21 17 24 22 2 6 32 50 54
2017 EC-07 3 15 9 26 32 3 12 21 68 34

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 1 8 8 24 52 2 6 9 82 171
2017 EC-03 0 0 9 36 55 0 0 0 91 11
2017 EC-04 0 7 7 31 41 3 11 8 84 29
2017 EC-05 0 14 14 17 53 3 0 14 72 29
2017 EC-06 2 7 9 30 46 0 6 10 80 54
2017 EC-07 0 3 0 16 69 3 9 3 97 33
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