2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 47 5 14 6 0 0 75 20 197
2017 CS-01 20 54 6 14 5 0 0 75 20 35
2017 CS-02 29 47 6 12 7 0 0 76 19 86
2017 CS-03 25 49 4 18 4 0 0 75 21 51
2017 CS-04 29 35 6 24 6 0 0 65 29 17
2014 CS 23 40 7 24 7 0 0 62 31 197
2014 CS-01 15 44 3 23 15 0 0 59 38 39
2014 CS-02 23 43 10 20 5 0 0 65 25 89
2014 CS-03 20 33 7 33 7 0 0 53 40 45
2014 CS-04 43 43 0 14 0 0 0 86 14 14
2011 CS 21 49 7 16 7 0 0 70 23 273
2011 CS-01 20 46 7 15 12 0 0 66 27 41
2011 CS-02 20 47 7 20 5 0 0 67 26 137
2011 CS-03 19 53 6 10 12 0 0 72 22 68
2008 CS 23 51 7 12 6 0 0 74 18 269
2008 CS-01 31 49 4 10 7 0 0 79 17 72
2008 CS-02 19 50 10 14 6 0 0 70 20 129
2008 CS-03 22 51 5 17 5 0 0 73 22 41
2008 CS-04 25 63 13 0 0 0 0 88 0 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 26 8 4 3 0 1 85 7 197
2017 CS-01 71 23 6 0 0 0 0 94 0 35
2017 CS-02 57 23 10 3 5 0 1 81 8 86
2017 CS-03 55 30 4 6 2 0 4 88 8 51
2017 CS-04 41 29 18 6 6 0 0 71 12 17
2014 CS 55 28 7 4 5 1 0 84 9 197
2014 CS-01 54 21 10 10 3 3 0 76 13 39
2014 CS-02 56 29 6 1 7 1 0 86 8 89
2014 CS-03 56 24 11 4 4 0 0 80 9 45
2014 CS-04 43 50 0 7 0 0 0 93 7 14
2011 CS 59 23 8 6 2 0 2 83 9 273
2011 CS-01 66 17 10 7 0 0 0 83 7 41
2011 CS-02 61 19 9 4 3 1 4 84 7 137
2011 CS-03 54 28 7 7 3 0 0 82 10 68
2008 CS 66 19 5 5 2 1 1 87 8 268
2008 CS-01 71 18 7 1 0 3 0 91 1 72
2008 CS-02 63 19 6 5 5 0 2 83 10 129
2008 CS-03 63 24 0 12 0 0 0 88 12 41
2008 CS-04 73 20 0 7 0 0 0 93 7 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 26 8 9 5 0 1 78 14 197
2017 CS-01 60 17 11 6 2 0 3 80 8 35
2017 CS-02 57 21 9 7 6 0 0 78 13 86
2017 CS-03 41 36 4 12 8 0 0 77 19 51
2017 CS-04 41 35 12 6 6 0 0 76 12 17
2014 CS 54 21 6 12 6 1 1 76 18 197
2014 CS-01 41 23 13 10 8 3 3 68 19 39
2014 CS-02 58 21 5 11 5 0 0 80 16 89
2014 CS-03 58 20 2 11 9 0 0 78 20 45
2014 CS-04 43 21 14 21 0 0 0 64 21 14
2011 CS 52 26 7 8 5 0 2 79 14 273
2011 CS-01 61 24 7 2 2 0 2 88 5 41
2011 CS-02 58 24 6 5 4 0 3 84 10 137
2011 CS-03 41 29 10 13 6 0 0 71 19 68
2008 CS 62 18 6 9 6 0 1 80 14 268
2008 CS-01 61 22 8 7 0 0 1 85 7 72
2008 CS-02 62 16 5 8 9 0 1 79 16 129
2008 CS-03 59 15 7 15 5 0 0 73 20 41
2008 CS-04 67 13 0 13 7 0 0 80 20 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 40 34 8 11 8 0 0 74 19 197
2017 CS-01 37 34 11 6 11 0 0 71 17 35
2017 CS-02 43 37 3 10 6 0 0 80 16 86
2017 CS-03 31 33 12 12 12 0 0 64 23 51
2017 CS-04 41 29 12 18 0 0 0 71 18 17
2014 CS 43 35 8 9 5 0 0 78 14 197
2014 CS-01 23 44 5 15 13 0 0 67 28 39
2014 CS-02 54 28 9 6 2 0 0 82 9 89
2014 CS-03 40 42 9 4 4 0 0 82 9 45
2014 CS-04 43 21 7 21 7 0 0 64 29 14
2011 CS 44 33 7 10 6 0 0 78 16 272
2011 CS-01 44 34 5 7 10 0 0 78 17 41
2011 CS-02 44 31 8 11 7 0 0 74 18 137
2011 CS-03 37 40 7 10 6 0 0 76 16 68

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 29 15 18 15 0 0 53 33 197
2017 CS-01 17 23 29 9 23 0 0 40 32 35
2017 CS-02 16 32 10 23 17 0 0 49 41 86
2017 CS-03 27 36 12 16 10 0 0 63 25 51
2017 CS-04 41 24 18 12 6 0 0 65 18 17
2014 CS 13 30 17 20 21 0 0 43 41 197
2014 CS-01 8 23 18 21 31 0 0 31 51 39
2014 CS-02 9 30 17 23 21 0 0 39 44 89
2014 CS-03 18 31 20 18 13 0 0 49 31 45
2014 CS-04 21 43 14 14 7 0 0 64 21 14
2011 CS 19 36 14 16 14 0 0 55 31 273
2011 CS-01 17 41 10 12 17 2 0 60 30 41
2011 CS-02 13 34 18 18 18 0 0 47 35 137
2011 CS-03 26 31 10 22 10 0 0 57 32 68
2008 CS 19 37 13 16 13 1 1 58 29 268
2008 CS-01 24 31 14 10 19 3 0 56 30 72
2008 CS-02 16 36 12 22 12 0 2 53 35 129
2008 CS-03 22 46 7 15 10 0 0 68 24 41
2008 CS-04 20 53 20 0 7 0 0 73 7 15

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 35 37 13 10 5 0 0 72 15 197
2017 CS-01 46 37 3 6 9 0 0 83 14 35
2017 CS-02 31 41 13 10 5 0 0 72 15 86
2017 CS-03 35 31 18 12 4 0 0 67 16 51
2017 CS-04 41 35 12 12 0 0 0 76 12 17
2014 CS 32 42 15 6 5 0 1 74 11 195
2014 CS-01 38 35 11 5 11 0 0 73 16 37
2014 CS-02 30 42 17 7 5 0 0 72 11 89
2014 CS-03 31 42 18 7 2 0 0 73 9 45
2014 CS-04 29 57 7 0 0 0 7 92 0 14
2011 CS 35 44 11 5 4 0 0 79 10 273
2011 CS-01 41 41 7 2 7 0 0 83 10 41
2011 CS-02 31 45 13 6 5 0 0 76 11 137
2011 CS-03 37 41 12 9 1 0 0 78 10 68
2008 CS 31 54 6 5 3 1 0 86 9 269
2008 CS-01 38 46 4 6 4 3 0 86 10 72
2008 CS-02 30 54 6 5 4 0 0 84 9 129
2008 CS-03 29 59 5 5 2 0 0 88 7 41
2008 CS-04 19 69 6 6 0 0 0 88 6 16

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 43 7 7 6 0 0 80 13 197
2017 CS-01 48 34 3 6 9 0 0 83 14 35
2017 CS-02 35 47 6 8 5 0 0 81 13 86
2017 CS-03 37 43 10 2 8 0 0 81 10 51
2017 CS-04 41 35 18 6 0 0 0 76 6 17
2014 CS 36 42 10 8 4 0 0 79 12 196
2014 CS-01 39 34 5 8 13 0 0 74 21 38
2014 CS-02 34 43 12 8 3 0 0 76 11 89
2014 CS-03 33 49 11 7 0 0 0 82 7 45
2014 CS-04 36 57 0 7 0 0 0 93 7 14
2011 CS 44 42 6 5 2 0 0 87 7 273
2011 CS-01 49 41 2 5 2 0 0 90 7 41
2011 CS-02 38 44 9 5 4 1 0 82 9 137
2011 CS-03 50 38 6 6 0 0 0 88 6 68
2008 CS 42 45 7 4 1 0 0 88 5 269
2008 CS-01 40 47 8 4 0 0 0 88 4 72
2008 CS-02 40 43 10 5 2 0 0 83 7 129
2008 CS-03 49 46 0 0 5 0 0 95 5 41
2008 CS-04 50 50 0 0 0 0 0 100 0 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 42 42 7 5 4 0 0 84 9 197
2017 CS-01 34 48 6 3 9 0 0 83 11 35
2017 CS-02 44 41 5 5 5 0 1 86 9 86
2017 CS-03 41 43 8 6 2 0 0 84 8 51
2017 CS-04 47 35 12 6 0 0 0 82 6 17
2014 CS 36 41 13 7 2 0 1 78 9 197
2014 CS-01 26 38 15 10 8 0 3 66 18 39
2014 CS-02 40 41 12 5 1 0 1 82 6 89
2014 CS-03 29 49 16 7 0 0 0 78 7 45
2014 CS-04 57 29 0 14 0 0 0 86 14 14

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 32 11 15 9 0 0 65 24 196
2017 CS-01 32 31 17 11 9 0 0 63 20 35
2017 CS-02 36 32 10 16 5 0 0 69 21 86
2017 CS-03 32 33 10 12 14 0 0 65 25 51
2017 CS-04 18 35 12 24 12 0 0 53 35 17
2014 CS 34 32 16 9 8 1 1 67 17 197
2014 CS-01 31 33 15 3 18 0 0 64 21 39
2014 CS-02 41 31 15 9 2 1 1 73 12 89
2014 CS-03 31 38 16 9 4 0 2 70 14 45
2014 CS-04 21 29 21 14 14 0 0 50 29 14
2011 CS 38 37 11 9 5 0 0 76 14 273
2011 CS-01 37 39 10 10 2 0 2 78 13 41
2011 CS-02 41 34 12 8 4 0 0 75 12 137
2011 CS-03 34 43 6 9 7 1 0 78 16 68

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 17 20 14 16 4 6 45 33 197
2017 CS-01 17 9 26 9 32 3 6 28 44 35
2017 CS-02 27 27 12 14 8 6 7 61 25 86
2017 CS-03 30 14 22 16 14 0 6 46 31 51
2017 CS-04 24 0 29 18 29 0 0 24 47 17
2014 CS 23 25 20 5 17 2 8 53 25 197
2014 CS-01 15 23 26 3 26 0 8 42 31 39
2014 CS-02 35 24 19 2 6 5 10 68 9 89
2014 CS-03 16 24 22 9 24 0 4 42 35 45
2014 CS-04 7 36 14 14 29 0 0 43 43 14
2011 CS 27 23 12 16 13 0 8 55 31 273
2011 CS-01 27 29 10 10 12 0 12 64 25 41
2011 CS-02 29 26 15 13 9 1 7 60 24 137
2011 CS-03 29 15 10 25 16 0 4 46 43 68
2008 CS 30 28 11 14 12 2 4 61 27 269
2008 CS-01 38 26 13 7 11 4 1 68 19 72
2008 CS-02 29 36 11 13 6 1 4 68 20 129
2008 CS-03 34 15 5 20 24 0 2 50 45 41
2008 CS-04 6 25 19 31 19 0 0 31 50 16

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 40 14 12 10 0 0 64 22 197
2017 CS-01 40 43 9 3 6 0 0 83 9 35
2017 CS-02 17 43 14 13 13 0 0 61 26 86
2017 CS-03 20 41 16 12 12 0 0 61 23 51
2017 CS-04 29 35 18 12 6 0 0 65 18 17
2014 CS 19 42 15 12 12 0 0 61 24 197
2014 CS-01 23 36 15 13 13 0 0 59 26 39
2014 CS-02 19 43 12 10 16 0 0 62 26 89
2014 CS-03 18 42 16 18 7 0 0 60 24 45
2014 CS-04 21 50 14 7 7 0 0 71 14 14
2011 CS 27 39 13 11 10 0 0 66 21 273
2011 CS-01 29 41 10 10 10 0 0 71 20 41
2011 CS-02 27 34 13 14 12 0 0 61 26 137
2011 CS-03 25 43 16 7 9 0 0 68 16 68
2008 CS 31 44 10 7 8 0 0 75 15 268
2008 CS-01 40 33 13 3 10 1 0 75 13 72
2008 CS-02 24 49 9 9 9 0 0 73 18 128
2008 CS-03 32 41 10 10 7 0 0 73 17 41
2008 CS-04 31 50 6 6 6 0 0 81 13 16

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 31 13 17 16 0 1 54 33 197
2017 CS-01 26 14 23 11 25 0 0 40 37 35
2017 CS-02 21 36 12 17 13 0 1 58 30 86
2017 CS-03 26 31 10 18 16 0 0 57 33 51
2017 CS-04 12 41 6 29 12 0 0 53 41 17
2014 CS 15 33 15 23 13 1 0 48 37 197
2014 CS-01 15 33 13 15 21 3 0 50 37 39
2014 CS-02 19 35 12 21 12 0 0 54 34 89
2014 CS-03 9 33 18 31 9 0 0 42 40 45
2014 CS-04 7 43 21 21 7 0 0 50 29 14
2011 CS 16 40 19 13 11 0 0 56 25 272
2011 CS-01 24 39 15 10 12 0 0 63 22 41
2011 CS-02 14 38 21 13 13 0 0 52 26 136
2011 CS-03 9 49 15 16 12 0 0 57 28 68

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 33 18 20 14 0 0 49 34 197
2017 CS-01 23 40 14 11 11 0 0 63 23 35
2017 CS-02 15 35 16 17 16 0 0 50 34 86
2017 CS-03 14 27 18 26 16 0 0 41 41 51
2017 CS-04 12 35 35 18 0 0 0 47 18 17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 40 12 10 8 1 0 70 18 196
2017 CS-01 28 43 17 6 6 0 0 71 11 35
2017 CS-02 29 43 6 12 9 1 0 73 21 86
2017 CS-03 28 38 14 8 12 0 0 66 20 50
2017 CS-04 41 29 6 24 0 0 0 71 24 17
2014 CS 24 39 15 12 9 1 0 64 21 197
2014 CS-01 23 36 13 10 18 0 0 59 28 39
2014 CS-02 25 38 15 12 10 0 0 63 23 89
2014 CS-03 20 40 20 18 0 2 0 61 18 45
2014 CS-04 29 57 7 7 0 0 0 86 7 14
2011 CS 28 44 12 10 6 0 0 72 16 272
2011 CS-01 29 39 12 15 2 2 0 70 18 41
2011 CS-02 29 40 13 10 8 0 0 70 18 136
2011 CS-03 24 49 12 9 7 0 0 72 16 68
2008 CS 31 44 10 6 7 1 0 76 13 268
2008 CS-01 29 50 10 4 7 0 0 79 11 72
2008 CS-02 29 41 12 6 9 2 0 71 16 129
2008 CS-03 33 43 13 8 5 0 0 75 13 40
2008 CS-04 31 56 0 13 0 0 0 88 13 16

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 21 38 13 14 14 1 0 60 27 197
2017 CS-01 23 34 17 9 14 3 0 59 24 35
2017 CS-02 17 43 13 14 13 0 0 61 27 86
2017 CS-03 26 35 10 16 14 0 0 61 29 51
2017 CS-04 12 41 18 18 12 0 0 53 29 17

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 39 43 11 5 3 0 0 82 7 197
2017 CS-01 49 37 8 3 3 0 0 86 6 35
2017 CS-02 38 42 10 6 3 0 0 80 9 86
2017 CS-03 36 51 8 4 2 0 0 86 6 51
2017 CS-04 47 35 18 0 0 0 0 82 0 17
2014 CS 48 34 11 5 3 0 0 82 8 197
2014 CS-01 54 28 13 3 3 0 0 82 5 39
2014 CS-02 49 32 10 6 3 0 0 81 9 89
2014 CS-03 42 40 11 4 2 0 0 82 7 45
2014 CS-04 36 36 14 14 0 0 0 71 14 14
2011 CS 51 36 5 3 4 0 0 87 7 272
2011 CS-01 49 44 0 2 5 0 0 93 7 41
2011 CS-02 54 31 6 3 7 0 0 85 10 136
2011 CS-03 47 40 6 6 0 0 1 88 6 68

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 34 10 17 12 0 0 62 28 197
2017 CS-01 29 26 14 14 17 0 0 54 31 35
2017 CS-02 22 41 11 13 14 0 0 63 27 86
2017 CS-03 30 33 6 23 8 0 0 63 31 51
2017 CS-04 35 29 18 12 6 0 0 65 18 17
2014 CS 13 32 16 22 17 0 0 45 39 197
2014 CS-01 5 28 15 28 23 0 0 33 51 39
2014 CS-02 18 32 15 19 17 0 0 49 36 89
2014 CS-03 13 29 18 24 16 0 0 42 40 45
2014 CS-04 14 50 21 7 7 0 0 64 14 14
2011 CS 26 39 10 13 12 0 0 65 25 273
2011 CS-01 20 44 17 10 10 0 0 63 20 41
2011 CS-02 26 34 12 15 13 0 0 60 28 137
2011 CS-03 24 46 3 13 15 0 0 69 28 68

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 32 19 12 11 0 0 59 23 197
2017 CS-01 23 23 32 11 11 0 0 46 23 35
2017 CS-02 26 34 17 14 9 0 0 59 23 86
2017 CS-03 30 37 16 6 12 0 0 67 18 51
2017 CS-04 35 24 18 18 6 0 0 59 24 17
2014 CS 18 30 18 19 14 1 0 48 33 197
2014 CS-01 13 31 26 15 13 3 0 45 29 39
2014 CS-02 22 28 16 17 17 0 0 50 34 89
2014 CS-03 16 24 20 29 11 0 0 40 40 45
2014 CS-04 14 57 7 14 7 0 0 71 21 14

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 32 16 21 10 0 0 54 31 197
2017 CS-01 23 32 14 23 9 0 0 54 31 35
2017 CS-02 23 35 14 19 9 0 0 58 28 86
2017 CS-03 24 25 18 23 10 0 0 49 33 51
2017 CS-04 12 35 29 12 12 0 0 47 24 17
2014 CS 18 26 19 20 16 0 1 44 37 197
2014 CS-01 18 21 21 21 21 0 0 38 41 39
2014 CS-02 22 29 18 16 15 0 0 52 30 89
2014 CS-03 13 29 16 27 16 0 0 42 42 45
2014 CS-04 7 14 36 21 14 0 7 23 38 14
2011 CS 24 39 17 11 8 0 0 64 19 272
2011 CS-01 25 38 15 15 8 0 0 63 23 40
2011 CS-02 23 44 15 7 10 1 0 68 17 137
2011 CS-03 21 29 22 19 9 0 0 50 28 68

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 33 37 12 10 8 0 0 70 18 197
2017 CS-01 43 40 6 6 6 0 0 83 11 35
2017 CS-02 30 37 13 7 13 0 0 68 20 86
2017 CS-03 30 39 12 14 6 0 0 69 19 51
2017 CS-04 35 24 24 18 0 0 0 59 18 17
2014 CS 25 39 19 11 5 0 0 64 16 197
2014 CS-01 28 33 15 15 8 0 0 62 23 39
2014 CS-02 28 39 17 9 7 0 0 67 16 89
2014 CS-03 22 40 22 13 2 0 0 62 16 45
2014 CS-04 14 43 29 14 0 0 0 57 14 14
2011 CS 27 45 12 10 5 0 0 73 15 273
2011 CS-01 32 44 7 12 5 0 0 76 17 41
2011 CS-02 26 44 14 11 6 0 0 69 17 137
2011 CS-03 28 46 10 12 4 0 0 74 16 68
2008 CS 36 46 7 4 6 0 0 82 10 269
2008 CS-01 46 40 6 1 6 1 0 87 7 72
2008 CS-02 30 49 8 6 7 0 0 79 13 129
2008 CS-03 37 46 7 5 5 0 0 83 10 41
2008 CS-04 25 63 6 6 0 0 0 88 6 16

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 34 15 8 9 0 2 67 17 196
2017 CS-01 26 34 20 9 6 0 6 63 15 35
2017 CS-02 39 34 14 4 8 0 1 74 12 85
2017 CS-03 27 41 10 12 10 0 0 69 22 51
2017 CS-04 24 24 24 12 18 0 0 47 29 17
2014 CS 23 36 18 10 11 1 2 60 21 197
2014 CS-01 21 36 21 8 8 3 5 61 17 39
2014 CS-02 30 42 16 5 7 0 0 72 12 89
2014 CS-03 13 33 18 16 16 2 2 49 33 45
2014 CS-04 14 21 14 14 36 0 0 36 50 14
2011 CS 22 34 21 13 8 0 1 57 22 273
2011 CS-01 24 34 17 10 12 0 2 60 23 41
2011 CS-02 26 39 20 7 7 1 1 66 14 137
2011 CS-03 21 29 24 15 10 0 1 51 25 68
2008 CS 22 32 27 12 7 0 0 54 19 269
2008 CS-01 25 36 24 10 6 0 0 61 15 72
2008 CS-02 22 36 27 12 3 0 0 57 16 129
2008 CS-03 20 29 32 12 7 0 0 49 20 41
2008 CS-04 19 6 25 19 25 0 6 27 47 16

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 20 33 32 10 2 1 3 13 55 197
2017 CS-01 14 29 37 11 3 0 6 15 46 35
2017 CS-02 19 32 35 9 1 1 2 11 53 86
2017 CS-03 24 35 26 8 6 0 2 14 60 51
2017 CS-04 29 47 18 6 0 0 0 6 76 17
2014 CS 24 41 28 5 2 1 0 7 65 198
2014 CS-01 26 41 23 8 0 3 0 8 68 39
2014 CS-02 20 36 36 5 2 1 0 7 57 89
2014 CS-03 30 48 17 4 0 0 0 4 78 46
2014 CS-04 29 43 29 0 0 0 0 0 71 14
2011 CS 18 39 30 9 2 1 0 11 58 273
2011 CS-01 17 32 24 17 2 5 2 21 53 41
2011 CS-02 18 36 34 9 2 0 0 12 54 137
2011 CS-03 22 49 22 4 1 1 0 6 72 68
2008 CS 15 34 38 10 1 1 0 12 49 268
2008 CS-01 18 24 36 17 3 3 0 20 43 72
2008 CS-02 11 37 42 9 2 0 0 10 48 129
2008 CS-03 23 40 33 5 0 0 0 5 63 40
2008 CS-04 6 50 38 6 0 0 0 6 56 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 30 27 11 5 3 3 16 55 197
2017 CS-01 20 23 37 9 6 0 6 15 46 35
2017 CS-02 22 35 23 13 2 2 2 16 60 86
2017 CS-03 24 28 27 10 6 4 2 17 54 51
2017 CS-04 35 24 29 6 0 6 0 6 62 17
2014 CS 31 32 24 9 3 2 1 11 64 198
2014 CS-01 33 28 23 8 5 3 0 13 63 39
2014 CS-02 23 30 29 11 2 3 1 14 55 89
2014 CS-03 41 33 15 9 2 0 0 11 74 46
2014 CS-04 36 43 21 0 0 0 0 0 79 14
2011 CS 28 32 24 10 4 1 0 15 61 273
2011 CS-01 24 29 24 10 7 5 0 18 56 41
2011 CS-02 27 28 28 11 5 0 0 16 55 137
2011 CS-03 40 35 15 4 3 3 0 8 77 68
2008 CS 22 32 24 14 6 1 1 21 55 269
2008 CS-01 24 26 25 13 7 6 0 21 53 72
2008 CS-02 20 32 26 15 7 0 1 22 52 129
2008 CS-03 32 29 17 17 2 0 2 20 63 41
2008 CS-04 13 50 19 13 6 0 0 19 63 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 35 27 23 9 1 2 2 10 65 197
2017 CS-01 28 26 26 11 3 3 3 15 57 35
2017 CS-02 30 31 24 8 1 2 2 10 65 86
2017 CS-03 41 28 18 8 2 2 2 10 72 51
2017 CS-04 59 18 12 12 0 0 0 12 76 17
2014 CS 40 31 16 8 2 1 1 10 73 198
2014 CS-01 38 28 15 13 0 3 3 14 70 39
2014 CS-02 34 30 21 8 5 1 1 13 66 89
2014 CS-03 50 33 11 7 0 0 0 7 83 46
2014 CS-04 57 43 0 0 0 0 0 0 100 14
2011 CS 29 31 25 10 3 0 1 14 61 272
2011 CS-01 20 30 28 8 10 3 3 18 53 40
2011 CS-02 29 31 23 13 3 0 1 16 60 137
2011 CS-03 38 31 22 7 1 0 0 9 69 68
2008 CS 22 32 29 11 4 1 0 16 55 269
2008 CS-01 18 29 29 14 7 3 0 21 49 72
2008 CS-02 23 33 27 10 5 2 1 15 57 129
2008 CS-03 20 34 32 12 2 0 0 15 54 41
2008 CS-04 25 31 38 6 0 0 0 6 56 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 15 18 31 23 8 2 2 33 35 196
2017 CS-01 9 20 31 29 6 0 6 37 30 35
2017 CS-02 14 15 29 29 7 5 1 38 31 86
2017 CS-03 14 16 42 16 12 0 0 28 30 50
2017 CS-04 35 35 12 18 0 0 0 18 71 17
2014 CS 15 24 34 21 6 2 0 27 39 198
2014 CS-01 21 8 33 28 8 3 0 37 29 39
2014 CS-02 7 23 38 22 8 2 0 31 30 89
2014 CS-03 24 33 24 17 2 0 0 20 57 46
2014 CS-04 14 50 21 14 0 0 0 14 64 14
2011 CS 11 22 33 25 8 0 0 33 34 273
2011 CS-01 7 10 37 22 20 2 2 44 18 41
2011 CS-02 11 21 29 31 7 0 0 39 32 137
2011 CS-03 13 28 40 15 4 0 0 19 41 68
2008 CS 12 20 33 24 10 0 0 34 32 269
2008 CS-01 8 14 29 29 18 1 0 48 23 72
2008 CS-02 9 25 29 29 9 0 0 37 34 129
2008 CS-03 20 15 51 10 5 0 0 15 34 41
2008 CS-04 25 19 38 13 6 0 0 19 44 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 31 21 27 10 8 2 2 18 54 197
2017 CS-01 31 17 26 11 6 3 6 19 53 35
2017 CS-02 28 16 33 13 7 1 2 20 46 86
2017 CS-03 37 27 22 4 8 2 0 12 66 51
2017 CS-04 35 35 24 0 6 0 0 6 71 17
2014 CS 38 29 21 7 4 1 0 11 68 197
2014 CS-01 46 21 23 5 5 0 0 10 67 39
2014 CS-02 24 35 22 10 7 2 0 17 60 88
2014 CS-03 54 17 22 7 0 0 0 7 72 46
2014 CS-04 43 50 7 0 0 0 0 0 93 14
2011 CS 32 30 26 6 3 1 1 10 63 273
2011 CS-01 29 15 32 15 7 2 0 23 45 41
2011 CS-02 25 34 28 7 4 1 1 12 60 137
2011 CS-03 44 32 19 1 0 1 1 2 79 68
2008 CS 28 30 19 14 6 2 0 21 60 269
2008 CS-01 19 25 18 18 15 4 0 35 46 72
2008 CS-02 29 32 18 16 4 1 1 20 62 129
2008 CS-03 34 34 27 2 0 2 0 3 70 41
2008 CS-04 38 31 19 6 6 0 0 13 69 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 11 19 32 22 8 4 5 33 32 197
2017 CS-01 9 11 32 26 9 6 9 40 23 35
2017 CS-02 10 17 30 28 7 5 2 38 30 86
2017 CS-03 12 20 36 19 4 0 10 26 35 51
2017 CS-04 18 29 41 0 6 6 0 6 50 17
2014 CS 17 16 22 22 16 6 2 41 36 198
2014 CS-01 21 15 10 21 21 8 5 47 41 39
2014 CS-02 10 11 20 27 23 8 1 54 23 89
2014 CS-03 26 20 28 15 4 4 2 21 49 46
2014 CS-04 21 29 29 21 0 0 0 21 50 14
2011 CS 13 21 26 23 13 1 4 38 35 273
2011 CS-01 17 24 15 20 17 2 5 39 45 41
2011 CS-02 11 14 28 26 18 0 4 45 26 137
2011 CS-03 18 29 21 21 4 3 4 27 51 68
2008 CS 18 24 25 21 10 1 1 32 43 268
2008 CS-01 15 18 23 23 17 3 1 41 35 71
2008 CS-02 11 26 28 22 9 2 2 32 39 129
2008 CS-03 37 27 17 17 2 0 0 20 63 41
2008 CS-04 50 6 19 25 0 0 0 25 56 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 30 28 27 8 2 2 3 10 61 197
2017 CS-01 23 25 34 6 3 0 9 9 53 35
2017 CS-02 33 28 26 10 1 1 1 12 62 86
2017 CS-03 33 29 20 10 2 2 4 12 67 51
2017 CS-04 29 35 29 0 0 6 0 0 69 17
2014 CS 35 31 24 6 2 2 1 8 68 198
2014 CS-01 28 36 18 10 0 5 3 11 69 39
2014 CS-02 35 28 27 6 3 1 0 9 64 89
2014 CS-03 41 30 26 2 0 0 0 2 72 46
2014 CS-04 36 43 21 0 0 0 0 0 79 14
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 61 20 5 6 5 0 2 83 11 197
2017 CS-01 66 6 11 6 5 0 6 76 12 35
2017 CS-02 66 21 1 3 6 0 2 89 10 86
2017 CS-03 53 27 4 8 6 0 2 82 14 51
2017 CS-04 53 29 12 0 6 0 0 82 6 17
2014 CS 59 23 7 4 6 0 2 83 10 197
2014 CS-01 59 23 10 0 5 0 3 84 5 39
2014 CS-02 61 25 7 2 3 0 2 87 6 89
2014 CS-03 58 20 4 7 11 0 0 78 18 45
2014 CS-04 43 21 14 21 0 0 0 64 21 14
2011 CS 68 12 6 4 3 0 6 86 8 272
2011 CS-01 80 5 7 0 0 2 5 92 0 41
2011 CS-02 69 11 4 4 4 0 9 87 8 137
2011 CS-03 68 13 6 4 6 0 3 83 11 68
2008 CS 63 13 6 8 2 0 8 83 11 269
2008 CS-01 64 11 11 6 0 0 8 82 6 72
2008 CS-02 62 11 4 9 5 1 9 81 15 129
2008 CS-03 63 17 5 7 0 0 7 87 8 41
2008 CS-04 56 25 6 13 0 0 0 81 13 16

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 27 22 10 7 6 6 57 18 197
2017 CS-01 20 29 20 14 6 9 3 55 23 35
2017 CS-02 30 23 21 8 6 5 7 61 16 86
2017 CS-03 16 32 25 4 10 8 6 55 16 51
2017 CS-04 18 29 35 12 0 0 6 50 12 17
2014 CS 24 29 23 7 8 5 4 59 16 197
2014 CS-01 18 21 23 5 15 13 5 47 25 39
2014 CS-02 28 32 20 5 8 5 3 65 13 89
2014 CS-03 24 31 24 11 2 0 7 60 14 45
2014 CS-04 21 36 21 14 0 7 0 62 15 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 23 16 11 4 1 1 69 15 194
2017 CS-01 48 9 26 9 3 3 3 60 12 35
2017 CS-02 46 26 13 10 5 0 0 72 14 83
2017 CS-03 40 29 10 16 4 2 0 70 20 51
2017 CS-04 47 24 24 6 0 0 0 71 6 17
2014 CS 40 32 12 10 6 1 0 72 16 197
2014 CS-01 54 15 10 10 10 0 0 69 21 39
2014 CS-02 35 38 9 11 6 1 0 74 17 89
2014 CS-03 38 36 16 11 0 0 0 73 11 45
2014 CS-04 43 29 14 7 7 0 0 71 14 14

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 40 15 10 4 2 1 70 15 196
2017 CS-01 32 34 23 0 9 3 0 68 9 35
2017 CS-02 32 43 7 9 4 2 2 79 14 85
2017 CS-03 22 33 19 21 4 0 0 55 25 51
2017 CS-04 24 53 18 6 0 0 0 76 6 17
2014 CS 23 41 12 11 5 3 5 69 17 196
2014 CS-01 18 38 13 5 13 5 8 65 21 39
2014 CS-02 27 37 11 13 3 3 5 70 17 88
2014 CS-03 22 44 13 9 2 2 7 73 12 45
2014 CS-04 7 43 14 29 7 0 0 50 36 14
2011 CS 22 38 18 10 8 2 1 63 19 273
2011 CS-01 22 39 20 5 10 2 2 64 15 41
2011 CS-02 22 34 18 10 11 3 2 59 22 137
2011 CS-03 19 43 18 13 6 1 0 63 19 68
2008 CS 29 40 7 17 5 1 1 70 22 269
2008 CS-01 38 38 10 11 4 0 0 75 15 72
2008 CS-02 22 38 9 22 5 2 2 63 27 129
2008 CS-03 22 49 0 17 10 2 0 73 28 41
2008 CS-04 38 50 6 6 0 0 0 88 6 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 26 30 13 13 8 11 1 63 23 197
2017 CS-01 32 20 11 14 9 11 3 60 27 35
2017 CS-02 24 29 12 16 6 13 0 61 25 86
2017 CS-03 18 41 16 8 8 10 0 65 17 51
2017 CS-04 35 29 24 6 6 0 0 65 12 17
2014 CS 21 33 14 12 9 8 4 61 23 196
2014 CS-01 15 21 13 8 28 8 8 42 42 39
2014 CS-02 18 36 14 15 5 10 2 62 22 88
2014 CS-03 29 36 11 7 2 9 7 76 11 45
2014 CS-04 21 29 21 21 7 0 0 50 29 14
2011 CS 23 29 15 13 11 7 2 57 26 273
2011 CS-01 17 32 12 7 17 12 2 57 29 41
2011 CS-02 18 27 18 14 13 8 3 50 30 137
2011 CS-03 28 31 16 13 6 4 1 63 20 68
2008 CS 28 28 14 13 11 4 1 59 26 269
2008 CS-01 28 29 15 7 15 6 0 60 24 72
2008 CS-02 24 26 16 16 12 5 2 53 30 129
2008 CS-03 27 32 5 24 10 2 0 60 35 41
2008 CS-04 44 38 19 0 0 0 0 81 0 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 9 25 22 18 9 17 0 41 32 197
2017 CS-01 11 17 20 23 9 20 0 36 39 35
2017 CS-02 7 28 21 10 9 23 1 46 26 86
2017 CS-03 6 24 25 23 8 14 0 34 36 51
2017 CS-04 12 35 35 18 0 0 0 47 18 17
2014 CS 11 20 23 11 15 16 5 38 32 196
2014 CS-01 15 5 21 10 18 21 10 30 41 39
2014 CS-02 8 22 21 8 15 23 5 41 31 88
2014 CS-03 11 27 27 16 11 7 2 41 29 45
2014 CS-04 14 21 21 21 21 0 0 36 43 14

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 46 38 8 5 3 0 0 84 8 196
2017 CS-01 48 29 17 3 3 0 0 77 6 35
2017 CS-02 50 35 6 6 3 0 0 85 9 86
2017 CS-03 37 53 4 2 4 0 0 90 6 51
2017 CS-04 47 29 18 6 0 0 0 76 6 17
2014 CS 45 36 7 9 2 0 1 82 11 196
2014 CS-01 41 31 10 13 3 0 3 74 16 39
2014 CS-02 50 33 7 8 2 0 0 83 10 88
2014 CS-03 42 42 4 9 2 0 0 84 11 45
2014 CS-04 36 43 7 14 0 0 0 79 14 14
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 26 14 13 8 0 0 65 21 197
2017 CS-01 46 23 17 9 6 0 0 68 14 35
2017 CS-02 44 23 14 13 6 0 0 67 19 86
2017 CS-03 32 29 8 16 16 0 0 61 31 51
2017 CS-04 29 35 24 12 0 0 0 65 12 17
2014 CS 31 37 16 10 5 1 0 69 15 198
2014 CS-01 26 46 10 8 10 0 0 72 18 39
2014 CS-02 38 35 18 6 3 0 0 73 9 89
2014 CS-03 24 35 11 22 7 2 0 60 29 46
2014 CS-04 29 36 21 14 0 0 0 64 14 14
2011 CS 27 34 21 9 9 0 0 62 18 273
2011 CS-01 29 37 22 2 7 2 0 68 10 41
2011 CS-02 28 37 17 8 10 0 0 65 18 137
2011 CS-03 26 22 25 16 9 0 1 49 25 68
2008 CS 22 38 15 11 13 0 0 60 24 268
2008 CS-01 26 38 14 7 14 0 1 65 21 72
2008 CS-02 19 35 21 12 13 1 0 54 25 129
2008 CS-03 15 45 5 18 18 0 0 60 35 40
2008 CS-04 38 38 6 13 6 0 0 75 19 16

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 46 25 14 9 4 3 0 73 13 197
2017 CS-01 52 20 14 3 9 3 0 73 12 35
2017 CS-02 48 23 15 8 2 3 0 74 11 86
2017 CS-03 42 31 8 10 6 4 0 76 16 51
2017 CS-04 35 29 24 12 0 0 0 65 12 17
2014 CS 41 31 15 7 3 3 1 75 9 198
2014 CS-01 38 23 18 8 3 5 5 69 11 39
2014 CS-02 44 37 12 3 2 1 0 82 6 89
2014 CS-03 37 28 15 13 2 4 0 68 16 46
2014 CS-04 43 21 21 7 7 0 0 64 14 14
2011 CS 40 33 10 10 5 2 0 75 15 272
2011 CS-01 48 35 5 5 3 5 0 87 8 40
2011 CS-02 42 32 9 10 7 1 0 74 17 137
2011 CS-03 38 24 19 12 3 3 1 65 15 68
2008 CS 35 33 16 10 4 1 1 70 14 269
2008 CS-01 36 35 14 8 3 3 1 74 12 72
2008 CS-02 29 33 19 12 5 2 0 64 17 129
2008 CS-03 34 37 10 12 5 0 2 73 18 41
2008 CS-04 63 19 19 0 0 0 0 81 0 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 40 31 11 11 6 1 0 73 16 197
2017 CS-01 49 26 14 6 6 0 0 75 11 35
2017 CS-02 44 29 12 9 5 1 0 74 14 86
2017 CS-03 35 35 4 16 8 2 0 72 24 51
2017 CS-04 35 35 24 6 0 0 0 71 6 17
2014 CS 39 35 11 10 5 1 0 75 14 198
2014 CS-01 38 26 18 13 5 0 0 64 18 39
2014 CS-02 48 33 7 9 3 0 0 81 12 89
2014 CS-03 28 46 9 9 7 2 0 76 16 46
2014 CS-04 21 43 21 7 7 0 0 64 14 14
2011 CS 32 37 13 11 6 0 0 70 17 273
2011 CS-01 37 46 10 5 0 2 0 85 5 41
2011 CS-02 29 37 14 12 8 0 0 66 20 137
2011 CS-03 35 34 13 10 6 0 1 70 16 68
2008 CS 32 31 12 14 9 1 1 65 23 269
2008 CS-01 31 33 15 10 8 1 1 66 19 72
2008 CS-02 29 28 14 19 9 1 0 57 29 129
2008 CS-03 32 37 5 15 10 0 2 70 25 41
2008 CS-04 50 38 0 6 6 0 0 88 13 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 77 14 3 2 2 1 2 93 4 197
2017 CS-01 72 14 9 0 2 0 3 89 3 35
2017 CS-02 81 9 1 1 2 1 3 95 4 86
2017 CS-03 77 16 2 4 2 0 0 92 6 51
2017 CS-04 65 29 6 0 0 0 0 94 0 17
2014 CS 75 13 7 2 2 0 2 90 3 197
2014 CS-01 67 21 10 0 0 0 3 89 0 39
2014 CS-02 82 7 6 0 2 0 3 92 2 89
2014 CS-03 64 18 11 4 2 0 0 82 7 45
2014 CS-04 79 14 0 7 0 0 0 93 7 14
2011 CS 73 13 5 2 3 0 5 90 5 273
2011 CS-01 83 7 5 0 0 0 5 95 0 41
2011 CS-02 72 13 3 3 2 0 7 91 6 137
2011 CS-03 68 15 9 1 4 0 3 85 6 68
2008 CS 80 6 2 3 2 0 7 93 5 269
2008 CS-01 76 7 1 1 0 1 13 97 2 72
2008 CS-02 77 6 2 5 4 0 6 88 9 129
2008 CS-03 90 5 0 0 0 0 5 100 0 41
2008 CS-04 88 6 6 0 0 0 0 94 0 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 49 23 9 8 7 2 3 75 15 197
2017 CS-01 60 17 6 3 3 3 9 87 6 35
2017 CS-02 56 21 9 3 6 2 2 81 10 86
2017 CS-03 41 28 10 8 12 2 0 70 20 51
2017 CS-04 29 24 18 24 6 0 0 53 29 17
2014 CS 52 24 9 7 2 5 2 81 9 197
2014 CS-01 41 31 13 5 3 8 0 78 8 39
2014 CS-02 64 19 8 1 1 5 2 89 2 89
2014 CS-03 44 31 7 9 0 4 4 83 10 45
2014 CS-04 50 21 7 21 0 0 0 71 21 14
2011 CS 54 25 7 8 3 1 1 81 11 273
2011 CS-01 44 37 10 2 0 5 2 87 3 41
2011 CS-02 55 26 7 7 4 1 1 82 11 137
2011 CS-03 56 22 6 9 4 1 1 80 14 68

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 56 22 9 8 4 1 1 79 12 197
2017 CS-01 68 17 6 6 3 0 0 86 9 35
2017 CS-02 55 19 9 9 5 2 1 76 14 86
2017 CS-03 55 25 10 6 4 0 0 81 10 51
2017 CS-04 53 29 18 0 0 0 0 82 0 17

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 28 7 4 5 4 0 83 10 196
2017 CS-01 57 20 6 6 3 9 0 84 9 35
2017 CS-02 52 28 8 2 6 4 0 83 9 85
2017 CS-03 47 37 4 4 4 4 0 88 8 51
2017 CS-04 65 12 18 6 0 0 0 76 6 17

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 49 20 14 9 8 1 0 69 16 197
2017 CS-01 54 20 17 6 0 3 0 76 6 35
2017 CS-02 51 19 10 9 10 0 0 70 20 86
2017 CS-03 44 23 14 8 10 2 0 68 18 51
2017 CS-04 47 18 24 12 0 0 0 65 12 17
2014 CS 46 26 15 6 6 1 0 73 12 198
2014 CS-01 49 21 18 5 5 3 0 71 11 39
2014 CS-02 49 29 11 7 3 0 0 79 10 89
2014 CS-03 43 24 13 7 11 2 0 69 18 46
2014 CS-04 36 21 36 0 7 0 0 57 7 14
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 36 14 18 6 8 4 57 27 50
2017 CS-03 17 30 13 17 7 10 7 56 28 30
2017 CS-04 13 47 20 13 7 0 0 60 20 15
2014 CS 9 43 20 17 9 0 2 53 27 46
2014 CS-03 11 41 19 11 15 0 4 54 27 27
2014 CS-04 8 38 23 31 0 0 0 46 31 13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 26 18 16 16 12 0 44 36 196
2017 CS-01 20 29 17 11 11 11 0 55 26 35
2017 CS-02 10 26 21 15 10 17 0 44 31 86
2017 CS-03 6 30 16 18 22 8 0 40 43 50
2017 CS-04 18 12 18 18 35 0 0 29 53 17
2014 CS 10 29 23 11 9 18 1 47 24 198
2014 CS-01 10 21 18 8 13 31 0 44 30 39
2014 CS-02 14 28 23 10 9 17 0 50 23 89
2014 CS-03 2 41 20 13 4 17 2 54 22 46
2014 CS-04 14 21 21 21 21 0 0 36 43 14
2011 CS 9 25 25 17 15 10 0 38 35 272
2011 CS-01 10 27 34 2 15 12 0 42 19 41
2011 CS-02 7 23 29 12 17 13 0 34 33 136
2011 CS-03 7 26 15 31 16 4 0 35 49 68

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 25 18 26 22 2 0 33 49 197
2017 CS-01 14 17 20 26 20 3 0 32 47 35
2017 CS-02 7 26 19 24 23 1 0 33 48 86
2017 CS-03 4 28 12 25 27 4 0 33 55 51
2017 CS-04 6 18 35 24 18 0 0 24 41 17
2014 CS 6 26 20 21 22 5 0 33 46 198
2014 CS-01 5 21 15 21 28 10 0 29 54 39
2014 CS-02 7 26 21 19 23 5 0 34 44 89
2014 CS-03 4 30 15 26 22 2 0 36 49 46
2014 CS-04 7 29 21 29 14 0 0 36 43 14
2011 CS 6 22 24 23 22 3 0 29 46 272
2011 CS-01 7 17 32 17 20 7 0 26 39 41
2011 CS-02 6 24 24 20 26 1 0 30 46 136
2011 CS-03 6 18 15 32 25 4 0 25 60 68
2008 CS 14 34 20 13 18 2 0 49 31 268
2008 CS-01 21 35 18 7 15 4 0 58 23 72
2008 CS-02 9 33 20 13 23 2 0 43 36 128
2008 CS-03 5 39 20 20 17 0 0 44 37 41
2008 CS-04 19 31 19 25 0 0 6 53 27 16

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 5 20 20 31 21 4 0 25 54 197
2017 CS-01 9 14 25 26 20 6 0 24 49 35
2017 CS-02 3 21 20 33 21 2 0 25 55 86
2017 CS-03 4 18 14 35 23 6 0 23 62 51
2017 CS-04 6 18 29 29 18 0 0 24 47 17
2014 CS 4 19 23 23 24 7 0 24 51 198
2014 CS-01 3 13 21 18 31 15 0 18 58 39
2014 CS-02 6 24 19 25 20 7 0 31 48 89
2014 CS-03 0 22 22 24 28 4 0 23 55 46
2014 CS-04 7 0 36 29 29 0 0 7 57 14
2011 CS 3 20 20 26 24 6 0 25 54 273
2011 CS-01 5 22 29 15 22 7 0 29 39 41
2011 CS-02 3 20 18 25 27 8 0 25 56 137
2011 CS-03 3 15 15 38 26 3 0 18 67 68
2008 CS 5 28 22 23 17 6 0 35 42 269
2008 CS-01 8 32 13 19 17 11 0 45 41 72
2008 CS-02 4 22 27 24 18 5 0 28 44 129
2008 CS-03 0 32 20 27 22 0 0 32 49 41
2008 CS-04 0 25 38 31 0 6 0 27 33 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 7 21 18 26 26 3 0 28 53 196
2017 CS-01 9 11 14 32 23 11 0 23 61 35
2017 CS-02 4 24 24 22 26 1 0 27 49 85
2017 CS-03 8 24 10 29 27 2 0 32 58 51
2017 CS-04 12 18 29 6 35 0 0 29 41 17
2014 CS 6 18 23 19 27 8 0 26 50 198
2014 CS-01 10 13 8 18 41 10 0 26 66 39
2014 CS-02 7 20 21 17 29 6 0 29 49 89
2014 CS-03 0 24 24 22 20 11 0 27 46 46
2014 CS-04 14 0 43 29 14 0 0 14 43 14
2011 CS 6 26 19 16 27 5 0 34 46 273
2011 CS-01 12 24 17 15 29 2 0 38 45 41
2011 CS-02 3 26 19 15 28 9 0 31 48 137
2011 CS-03 4 28 21 19 26 1 0 33 46 68
2008 CS 9 28 20 18 20 5 0 39 40 269
2008 CS-01 18 24 21 10 19 8 0 45 32 72
2008 CS-02 5 29 20 22 21 4 0 35 44 129
2008 CS-03 2 29 15 27 24 2 0 33 53 41
2008 CS-04 6 31 38 13 13 0 0 38 25 16

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 7 21 19 24 27 2 0 28 52 196
2017 CS-01 9 26 14 23 26 3 0 35 50 35
2017 CS-02 6 28 14 22 28 2 0 35 51 86
2017 CS-03 4 14 20 30 31 2 0 18 62 51
2017 CS-04 19 6 31 25 19 0 0 25 44 16
2014 CS 4 26 19 18 27 5 0 32 48 197
2014 CS-01 10 15 15 13 41 5 0 27 57 39
2014 CS-02 5 32 16 17 24 7 0 39 44 88
2014 CS-03 0 28 15 22 30 4 0 30 55 46
2014 CS-04 0 14 36 36 14 0 0 14 50 14
2011 CS 5 23 18 29 23 3 0 29 53 273
2011 CS-01 5 24 20 20 22 10 0 32 46 41
2011 CS-02 4 26 15 27 27 2 0 30 55 137
2011 CS-03 6 21 19 31 22 1 0 27 54 68
2008 CS 7 32 16 24 19 1 0 39 44 269
2008 CS-01 13 32 17 19 17 3 0 46 37 72
2008 CS-02 6 31 18 23 20 2 0 38 44 129
2008 CS-03 2 39 15 22 22 0 0 41 44 41
2008 CS-04 0 25 13 38 25 0 0 25 63 16
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 36 20 21 11 1 0 48 32 197
2017 CS-01 17 32 11 23 17 0 0 48 40 35
2017 CS-02 6 40 24 22 7 1 0 46 29 86
2017 CS-03 16 35 18 16 14 2 0 52 30 51
2017 CS-04 18 24 18 29 12 0 0 41 41 17
2014 CS 12 31 21 17 15 4 1 45 33 198
2014 CS-01 15 18 23 23 18 3 0 34 42 39
2014 CS-02 12 31 17 15 18 7 0 47 35 89
2014 CS-03 11 33 28 13 13 2 0 44 27 46
2014 CS-04 14 50 14 14 0 0 7 69 15 14
2011 CS 10 37 20 18 11 4 0 49 30 273
2011 CS-01 12 29 24 17 12 5 0 44 31 41
2011 CS-02 11 35 23 18 12 2 0 47 30 137
2011 CS-03 7 37 15 22 12 7 0 48 37 68

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 26 37 17 5 6 8 2 69 12 197
2017 CS-01 23 40 17 3 6 11 0 71 10 35
2017 CS-02 27 36 15 6 6 7 3 70 13 86
2017 CS-03 24 35 20 6 8 8 0 64 15 51
2017 CS-04 29 47 18 0 6 0 0 76 6 17
2014 CS 28 41 15 6 4 7 1 74 10 197
2014 CS-01 26 33 13 10 8 10 0 66 20 39
2014 CS-02 32 37 16 6 3 6 1 73 10 89
2014 CS-03 20 51 16 2 2 9 0 78 5 45
2014 CS-04 29 43 14 14 0 0 0 71 14 14
2011 CS 25 39 18 8 5 5 0 67 14 273
2011 CS-01 20 46 15 2 7 10 0 73 11 41
2011 CS-02 26 36 19 10 6 3 0 64 17 137
2011 CS-03 22 34 22 9 6 7 0 60 16 68

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 38 15 12 9 2 1 63 22 197
2017 CS-01 23 34 26 6 11 0 0 57 17 35
2017 CS-02 22 39 16 12 6 3 1 65 18 86
2017 CS-03 22 41 8 12 12 4 2 67 25 51
2017 CS-04 29 35 12 18 6 0 0 65 24 17
2014 CS 25 41 13 10 6 4 1 69 17 197
2014 CS-01 18 44 15 0 10 13 0 71 12 39
2014 CS-02 20 44 10 12 8 2 3 68 21 89
2014 CS-03 29 38 20 9 2 2 0 68 11 45
2014 CS-04 43 36 0 21 0 0 0 79 21 14
2011 CS 30 33 15 8 8 5 1 67 17 273
2011 CS-01 37 32 10 7 5 10 0 76 14 41
2011 CS-02 24 29 20 10 12 4 1 56 23 137
2011 CS-03 28 38 13 4 7 6 3 73 13 68
2008 CS 26 39 13 10 9 4 0 68 19 269
2008 CS-01 25 36 11 8 13 7 0 66 22 72
2008 CS-02 22 39 12 13 10 3 1 63 24 129
2008 CS-03 29 41 15 7 2 5 0 74 10 41
2008 CS-04 31 50 19 0 0 0 0 81 0 16

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 34 25 13 12 6 2 46 27 197
2017 CS-01 9 29 31 0 20 9 3 42 23 35
2017 CS-02 5 39 26 16 9 3 1 46 27 86
2017 CS-03 14 29 21 14 12 8 2 48 28 51
2017 CS-04 6 41 29 6 12 6 0 50 19 17
2014 CS 12 33 23 13 10 8 2 50 25 197
2014 CS-01 8 21 18 10 23 18 3 35 42 39
2014 CS-02 10 33 28 10 8 9 2 48 20 89
2014 CS-03 20 36 16 22 4 2 0 57 27 45
2014 CS-04 14 43 21 21 0 0 0 57 21 14
2011 CS 8 25 27 19 12 8 1 36 34 272
2011 CS-01 7 20 37 7 17 12 0 31 28 41
2011 CS-02 5 22 29 18 13 10 2 31 35 136
2011 CS-03 10 19 26 25 12 6 1 32 40 68

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 22 22 18 19 10 1 34 42 196
2017 CS-01 14 32 20 11 17 6 0 48 30 35
2017 CS-02 5 26 26 18 13 13 0 35 35 85
2017 CS-03 6 20 19 25 20 6 4 28 50 51
2017 CS-04 12 6 18 12 35 12 6 21 57 17
2014 CS 11 22 23 15 19 11 0 36 38 198
2014 CS-01 15 15 15 10 21 23 0 40 40 39
2014 CS-02 8 25 30 14 16 8 0 35 32 89
2014 CS-03 13 22 20 17 17 11 0 39 39 46
2014 CS-04 7 21 7 29 36 0 0 29 64 14
2011 CS 9 23 21 19 15 11 1 36 39 272
2011 CS-01 10 12 24 17 17 15 5 27 42 41
2011 CS-02 6 23 24 18 15 13 1 33 38 136
2011 CS-03 10 24 16 29 16 4 0 35 48 68

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 25 9 6 2 2 3 82 8 197
2017 CS-01 60 17 6 0 3 6 9 90 3 35
2017 CS-02 56 21 9 5 3 2 3 81 9 86
2017 CS-03 47 31 6 16 0 0 0 79 16 51
2017 CS-04 47 35 18 0 0 0 0 82 0 17
2014 CS 51 25 11 7 3 2 2 78 10 196
2014 CS-01 62 15 13 5 3 0 3 79 8 39
2014 CS-02 48 28 11 6 2 2 2 80 8 88
2014 CS-03 51 27 9 9 2 2 0 80 11 45
2014 CS-04 36 36 7 21 0 0 0 71 21 14

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 23 8 2 2 5 3 88 3 196
2017 CS-01 71 14 6 0 0 3 6 94 0 35
2017 CS-02 59 21 7 2 4 2 5 86 6 85
2017 CS-03 49 33 8 0 0 10 0 91 0 51
2017 CS-04 47 29 18 6 0 0 0 76 6 17
2014 CS 56 22 10 5 2 5 2 83 7 197
2014 CS-01 54 18 13 3 0 5 8 82 3 39
2014 CS-02 57 19 6 7 2 8 1 84 10 89
2014 CS-03 58 24 13 2 2 0 0 82 4 45
2014 CS-04 43 50 7 0 0 0 0 93 0 14
2011 CS 56 21 10 1 2 3 8 85 3 272
2011 CS-01 56 17 10 0 0 7 10 88 0 41
2011 CS-02 53 20 10 1 2 3 10 84 4 136
2011 CS-03 56 24 12 1 3 0 4 83 5 68
2008 CS 58 23 6 3 1 3 7 89 5 269
2008 CS-01 50 29 4 1 1 6 8 92 3 72
2008 CS-02 56 23 5 5 2 2 8 87 7 129
2008 CS-03 66 12 10 5 0 0 7 84 5 41
2008 CS-04 75 19 6 0 0 0 0 94 0 16

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 27 17 20 16 4 0 45 37 197
2017 CS-01 11 25 23 9 26 6 0 39 37 35
2017 CS-02 9 29 16 24 19 2 0 39 44 86
2017 CS-03 24 19 18 21 10 8 0 47 34 51
2017 CS-04 24 41 12 18 6 0 0 65 24 17
2014 CS 10 28 19 20 21 3 0 38 42 197
2014 CS-01 10 15 15 15 38 5 0 27 57 39
2014 CS-02 8 27 21 23 18 3 0 36 42 88
2014 CS-03 9 41 15 17 17 0 0 50 35 46
2014 CS-04 14 43 21 14 7 0 0 57 21 14
2011 CS 13 25 19 20 21 1 0 38 42 273
2011 CS-01 5 22 24 15 29 5 0 28 46 41
2011 CS-02 11 22 17 23 25 1 1 34 49 137
2011 CS-03 19 21 24 21 16 0 0 40 37 68
2008 CS 11 31 18 20 17 3 0 43 38 268
2008 CS-01 17 32 15 7 21 7 0 53 30 71
2008 CS-02 6 27 19 27 19 2 0 34 46 129
2008 CS-03 12 37 15 20 17 0 0 49 37 41
2008 CS-04 6 44 25 25 0 0 0 50 25 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 17 17 17 32 2 1 32 51 197
2017 CS-01 11 9 25 14 37 3 0 21 53 35
2017 CS-02 9 16 17 21 34 1 1 26 56 86
2017 CS-03 18 18 16 14 31 4 0 37 47 51
2017 CS-04 29 24 6 18 18 0 6 56 37 17
2014 CS 9 18 14 19 36 2 2 28 58 198
2014 CS-01 8 10 8 18 49 5 3 19 72 39
2014 CS-02 9 16 17 18 36 2 2 26 57 89
2014 CS-03 9 28 9 22 33 0 0 37 54 46
2014 CS-04 14 29 14 29 7 0 7 46 38 14
2011 CS 6 21 13 26 33 0 1 27 59 273
2011 CS-01 10 12 20 20 39 0 0 22 59 41
2011 CS-02 3 15 15 28 36 1 1 19 66 137
2011 CS-03 9 22 7 29 31 0 1 31 61 68
2008 CS 12 24 17 16 27 3 1 38 45 268
2008 CS-01 13 28 17 13 21 8 1 45 37 72
2008 CS-02 9 20 20 18 33 0 1 28 51 128
2008 CS-03 15 24 10 20 32 0 0 39 51 41
2008 CS-04 19 31 25 6 13 0 6 53 20 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 13 35 25 11 13 4 0 49 25 197
2017 CS-01 11 29 34 9 17 0 0 40 25 35
2017 CS-02 6 37 23 15 13 6 0 46 30 86
2017 CS-03 20 37 23 4 12 4 0 59 16 51
2017 CS-04 29 29 18 12 12 0 0 59 24 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 35 21 4 4 8 0 69 8 196
2017 CS-01 40 25 11 6 6 11 0 74 13 35
2017 CS-02 20 38 21 6 4 12 0 65 11 85
2017 CS-03 33 37 23 2 0 4 0 74 2 51
2017 CS-04 35 41 24 0 0 0 0 76 0 17
2014 CS 31 35 19 4 3 8 0 72 7 197
2014 CS-01 33 26 18 5 8 10 0 66 14 39
2014 CS-02 32 37 19 2 1 8 0 76 4 89
2014 CS-03 33 38 20 2 0 7 0 76 2 45
2014 CS-04 14 29 36 7 0 14 0 50 8 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 43 13 9 4 3 0 73 14 197
2017 CS-01 28 37 17 6 3 9 0 72 9 35
2017 CS-02 27 51 10 6 5 1 0 79 10 86
2017 CS-03 28 37 16 16 2 2 0 66 18 51
2017 CS-04 24 47 18 6 6 0 0 71 12 17
2014 CS 33 39 16 6 3 3 1 74 9 197
2014 CS-01 38 28 10 8 8 8 0 72 17 39
2014 CS-02 35 39 16 6 2 2 0 76 8 89
2014 CS-03 33 40 18 2 2 2 2 77 5 45
2014 CS-04 21 43 29 7 0 0 0 64 7 14
2011 CS 27 42 14 7 6 4 0 72 14 273
2011 CS-01 29 44 12 5 7 2 0 75 13 41
2011 CS-02 23 44 15 7 7 4 0 70 14 137
2011 CS-03 25 38 16 7 7 6 0 67 16 68

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 40 10 9 8 1 0 73 17 197
2017 CS-01 31 32 11 11 9 6 0 67 21 35
2017 CS-02 30 48 9 7 6 0 0 78 13 86
2017 CS-03 33 37 12 10 8 0 0 71 18 51
2017 CS-04 29 35 12 12 12 0 0 65 24 17
2014 CS 35 36 14 8 5 2 0 73 13 197
2014 CS-01 38 15 18 10 13 5 0 57 24 39
2014 CS-02 35 43 10 8 3 1 0 78 11 89
2014 CS-03 33 44 11 7 2 2 0 80 9 45
2014 CS-04 36 36 21 0 7 0 0 71 7 14
2011 CS 32 40 16 5 8 0 0 71 13 273
2011 CS-01 37 39 12 2 10 0 0 76 12 41
2011 CS-02 31 36 20 4 9 0 0 66 14 137
2011 CS-03 25 44 15 7 9 0 0 69 16 68
2008 CS 29 42 12 9 7 0 0 72 16 269
2008 CS-01 43 33 10 3 11 0 0 76 14 72
2008 CS-02 22 43 14 12 7 1 0 66 20 129
2008 CS-03 24 49 15 7 5 0 0 73 12 41
2008 CS-04 25 63 6 6 0 0 0 88 6 16

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 35 18 10 14 1 0 57 24 197
2017 CS-01 34 28 11 6 20 0 0 63 26 35
2017 CS-02 19 37 22 10 12 0 0 56 22 86
2017 CS-03 22 31 19 10 16 2 0 54 26 51
2017 CS-04 18 47 6 18 12 0 0 65 29 17
2014 CS 17 28 17 23 13 2 0 45 37 197
2014 CS-01 15 23 15 23 21 3 0 39 45 39
2014 CS-02 20 32 15 19 12 2 0 53 32 89
2014 CS-03 13 29 16 31 11 0 0 42 42 45
2014 CS-04 21 14 36 21 7 0 0 36 29 14
2011 CS 18 29 25 16 11 1 0 47 28 273
2011 CS-01 20 32 32 10 7 0 0 51 17 41
2011 CS-02 18 28 24 15 13 2 0 47 28 137
2011 CS-03 13 22 26 24 15 0 0 35 38 68

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 31 20 13 11 0 0 56 24 197
2017 CS-01 32 31 14 9 14 0 0 63 23 35
2017 CS-02 21 36 20 13 10 0 0 57 23 86
2017 CS-03 24 27 23 12 14 0 0 51 25 51
2017 CS-04 18 35 18 24 6 0 0 53 29 17
2014 CS 17 30 18 20 14 1 0 48 34 195
2014 CS-01 18 24 13 18 24 3 0 43 43 38
2014 CS-02 21 30 15 20 12 1 0 52 33 89
2014 CS-03 11 36 23 16 14 0 0 48 30 44
2014 CS-04 14 21 36 21 7 0 0 36 29 14
2011 CS 17 35 22 15 12 0 0 52 27 272
2011 CS-01 10 41 24 12 12 0 0 51 24 41
2011 CS-02 19 32 21 15 13 1 0 52 27 136
2011 CS-03 12 31 24 19 15 0 0 43 34 68
2008 CS 24 36 16 13 10 0 0 61 23 269
2008 CS-01 36 39 7 8 10 0 0 75 18 72
2008 CS-02 18 32 21 16 12 0 1 50 29 129
2008 CS-03 17 44 15 15 10 0 0 61 24 41
2008 CS-04 25 50 19 6 0 0 0 75 6 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 26 21 12 13 6 0 51 26 197
2017 CS-01 37 23 11 6 14 9 0 65 22 35
2017 CS-02 22 27 22 12 12 6 0 52 25 86
2017 CS-03 18 31 18 18 12 4 0 51 30 51
2017 CS-04 6 18 41 18 12 6 0 25 31 17
2014 CS 22 23 23 13 14 5 0 47 28 197
2014 CS-01 26 13 18 10 21 13 0 44 35 39
2014 CS-02 27 29 18 10 11 5 0 59 22 89
2014 CS-03 13 22 33 16 13 2 0 36 30 45
2014 CS-04 21 21 29 29 0 0 0 43 29 14
2011 CS 24 26 21 12 10 6 1 53 24 273
2011 CS-01 17 22 27 15 12 5 2 42 29 41
2011 CS-02 26 26 21 9 9 9 1 56 20 137
2011 CS-03 16 28 21 21 12 1 1 45 33 68
2008 CS 21 31 19 14 9 5 1 55 25 268
2008 CS-01 33 29 11 10 8 8 0 68 20 72
2008 CS-02 15 33 18 16 12 5 2 51 29 128
2008 CS-03 15 24 34 17 10 0 0 39 27 41
2008 CS-04 31 31 25 13 0 0 0 63 13 16
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CS 22 45 33 197
2017 CS-01 23 52 26 35
2017 CS-02 15 50 35 86
2017 CS-03 29 43 28 51
2017 CS-04 18 29 53 17
2014 CS 18 47 35 198
2014 CS-01 13 41 46 39
2014 CS-02 12 57 30 89
2014 CS-03 26 39 35 46
2014 CS-04 21 36 43 14
2011 CS 17 46 37 273
2011 CS-01 27 39 34 41
2011 CS-02 11 53 36 137
2011 CS-03 18 43 40 68

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CS 37 20 35 0 2 5 43
2017 CS-02 39 30 31 0 0 0 13
2017 CS-03 47 7 33 0 0 13 15
2014 CS 17 36 28 11 9999 8 36
2014 CS-02 36 36 0 18 9999 9 11
2014 CS-03 8 33 42 8 9999 8 12
2011 CS 23 26 40 4 9999 6 47
2011 CS-01 0 18 64 9 9999 9 11
2011 CS-02 20 33 33 7 9999 7 15
2011 CS-03 25 33 33 0 9999 8 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 22 78 197
2017 CS-01 17 83 35
2017 CS-02 17 83 86
2017 CS-03 28 72 51
2017 CS-04 35 65 17
2014 CS 13 87 196
2014 CS-02 10 90 88
2014 CS-03 17 83 46

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 CS 44 43
2017 CS-02 53 15
2014 CS 48 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CS 65 43
2017 CS-02 53 15
2017 CS-03 79 14
2014 CS 52 25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CS 0 43
2017 CS-02 0 15
2017 CS-03 0 14
2014 CS 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 CS-02 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CS 0 43
2017 CS-02 0 15
2017 CS-03 0 14

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 CS-03 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 CS 44 43
2017 CS-02 40 15
2017 CS-03 36 14
2014 CS 40 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 CS 47 43
2017 CS-02 40 15
2017 CS-03 43 14
2014 CS 44 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 CS 49 43
2017 CS-02 40 15
2017 CS-03 50 14
2014 CS 48 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 CS 49 43
2017 CS-02 60 15
2017 CS-03 50 14
2014 CS 24 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 CS 37 43
2017 CS-02 40 15
2014 CS 32 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 CS 49 43
2017 CS-02 53 15
2017 CS-03 36 14
2014 CS 48 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 CS 42 43
2017 CS-02 33 15
2017 CS-03 43 14
2014 CS 40 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 CS-02 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 CS-02 0 15
2014 CS 0 25

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 CS 14 43
2017 CS-03 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 CS 56 43
2017 CS-02 60 15
2017 CS-03 57 14
2014 CS 32 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 CS 33 43
2017 CS-02 33 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CS 12 43

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CS 49 43
2017 CS-03 71 14
2014 CS 44 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 CS 19 43
2017 CS-03 36 14
2014 CS 32 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 CS 12 43

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CS 25 43

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 CS-02 0 15

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CS 14 43
2014 CS 20 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CS 33 43
2017 CS-02 33 15
2014 CS 24 25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 CS 12 40
2014 CS 21 24

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CS 17 40

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CS 12 40

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 CS-03 0 13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 CS-02 0 14
2017 CS-03 0 13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 CS 13 40

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CS 20 40
2014 CS 21 24

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 CS 17 40

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CS 33 40
2017 CS-02 36 14
2017 CS-03 39 13
2014 CS 38 24

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 CS-03 0 13
2014 CS 21 24

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CS 50 40
2017 CS-02 50 14
2017 CS-03 46 13
2014 CS 50 24

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CS-02 0 14
2017 CS-03 0 13
2014 CS 0 24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CS 57 40
2017 CS-02 71 14
2017 CS-03 54 13
2014 CS 33 24

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CS-02 0 14
2017 CS-03 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 85 15 43
2017 CS-02 93 7 15
2017 CS-03 70 30 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 16 20 10 10 25 8 41 29 197
2017 CS-01 23 14 20 6 9 20 9 52 20 35
2017 CS-02 8 17 22 5 10 30 7 41 24 86
2017 CS-03 12 10 21 23 6 22 6 30 40 51
2017 CS-04 12 24 18 6 18 24 0 46 31 17
2014 CS 12 18 21 5 5 33 7 50 15 198
2014 CS-01 13 8 18 3 10 41 8 40 25 39
2014 CS-02 9 21 21 1 1 39 7 56 4 89
2014 CS-03 13 20 24 9 7 24 4 45 21 46
2014 CS-04 21 21 21 7 7 21 0 55 18 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 32 20 8 7 9 1 61 16 197
2017 CS-01 31 34 14 3 9 9 0 72 13 35
2017 CS-02 24 36 20 5 7 8 0 66 13 86
2017 CS-03 12 27 24 16 4 14 4 48 24 51
2017 CS-04 24 29 29 6 12 0 0 53 18 17
2014 CS 20 33 22 7 2 15 2 63 10 198
2014 CS-01 23 18 21 10 5 23 0 53 20 39
2014 CS-02 21 38 20 2 0 16 2 73 3 89
2014 CS-03 15 33 20 13 2 15 2 58 18 46
2014 CS-04 21 36 36 7 0 0 0 57 7 14
2011 CS 25 40 18 6 4 7 1 70 10 271
2011 CS-01 22 32 20 2 7 12 5 65 12 41
2011 CS-02 31 33 21 5 4 5 0 67 10 135
2011 CS-03 18 51 12 9 1 9 0 76 11 68
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 61 8 2 3 2 0 87 5 197
2017 CS-01 11 54 17 2 6 9 0 72 9 35
2017 CS-02 21 69 5 5 1 0 0 90 6 86
2017 CS-03 37 57 6 0 0 0 0 94 0 51
2017 CS-04 29 53 18 0 0 0 0 82 0 17
2014 CS 29 53 9 5 1 3 1 84 7 198
2014 CS-01 21 49 10 10 3 8 0 75 14 39
2014 CS-02 26 56 7 8 1 2 0 84 9 89
2014 CS-03 33 57 11 0 0 0 0 89 0 46
2014 CS-04 36 50 14 0 0 0 0 86 0 14
2011 CS 27 57 10 3 2 1 0 84 6 272
2011 CS-01 20 46 20 5 5 5 0 69 10 41
2011 CS-02 19 64 9 4 3 0 0 83 7 137
2011 CS-03 33 55 10 1 0 0 0 88 1 67
2008 CS 25 55 10 6 1 1 1 82 8 269
2008 CS-01 17 44 18 13 4 3 1 64 17 72
2008 CS-02 26 62 8 4 0 1 0 88 4 129
2008 CS-03 32 59 0 7 0 2 0 93 8 41
2008 CS-04 25 50 19 0 0 0 6 80 0 16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 20 27 12 5 24 4 39 23 197
2017 CS-01 6 6 34 6 11 34 3 18 27 35
2017 CS-02 8 27 22 10 6 22 5 48 22 86
2017 CS-03 12 16 25 18 2 22 6 38 27 51
2017 CS-04 0 24 35 18 0 24 0 31 23 17
2014 CS 4 18 28 10 9 25 6 32 26 197
2014 CS-01 3 13 33 8 18 21 5 21 34 39
2014 CS-02 6 19 23 11 6 29 7 39 26 89
2014 CS-03 4 16 29 9 11 29 2 29 29 45
2014 CS-04 0 36 50 7 0 7 0 38 8 14
2011 CS 7 20 29 15 11 16 3 32 32 273
2011 CS-01 10 10 22 10 20 22 7 28 41 41
2011 CS-02 4 18 33 18 9 17 1 27 34 137
2011 CS-03 9 19 26 15 13 13 4 34 34 68

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 44 30 11 2 4 10 0 82 6 197
2017 CS-01 43 32 6 3 6 11 0 84 10 35
2017 CS-02 45 28 14 1 2 9 0 81 4 86
2017 CS-03 47 26 10 2 6 10 0 81 9 51
2017 CS-04 41 41 18 0 0 0 0 82 0 17
2014 CS 39 37 11 3 2 8 1 83 5 197
2014 CS-01 41 28 10 3 3 15 0 82 6 39
2014 CS-02 37 44 8 3 1 7 0 87 5 89
2014 CS-03 38 36 13 2 2 9 0 80 5 45
2014 CS-04 43 29 21 7 0 0 0 71 7 14
2011 CS 42 34 12 2 1 9 0 83 3 273
2011 CS-01 46 29 15 2 0 7 0 82 3 41
2011 CS-02 40 34 10 3 1 11 1 83 5 137
2011 CS-03 44 35 12 0 0 9 0 87 0 68
2008 CS 33 39 13 4 1 9 2 81 5 269
2008 CS-01 28 33 17 3 3 14 3 73 7 72
2008 CS-02 33 43 12 5 0 7 0 82 5 129
2008 CS-03 46 34 7 5 0 7 0 87 5 41
2008 CS-04 19 56 19 0 0 0 6 80 0 16

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 34 17 7 7 13 0 66 15 197
2017 CS-01 25 29 11 3 14 17 0 65 21 35
2017 CS-02 20 35 20 6 8 12 0 62 16 86
2017 CS-03 24 37 18 4 2 16 0 72 7 51
2017 CS-04 29 29 12 29 0 0 0 59 29 17
2014 CS 24 33 18 6 3 16 1 68 10 197
2014 CS-01 18 23 21 5 10 23 0 53 20 39
2014 CS-02 25 40 11 6 2 16 0 77 9 89
2014 CS-03 27 29 20 7 0 18 0 68 8 45
2014 CS-04 21 43 29 7 0 0 0 64 7 14
2011 CS 25 34 18 7 5 11 0 66 14 273
2011 CS-01 22 24 20 5 10 20 0 58 18 41
2011 CS-02 24 34 16 9 5 11 1 65 17 137
2011 CS-03 24 35 21 7 3 10 0 66 11 68
2008 CS 29 39 9 9 3 7 3 76 14 269
2008 CS-01 33 28 8 8 6 13 4 73 17 72
2008 CS-02 29 42 11 11 2 5 2 75 13 129
2008 CS-03 37 41 7 7 2 5 0 82 10 41
2008 CS-04 0 63 13 0 13 0 13 71 14 16
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 6 94 197
2017 CS-02 6 94 86
2017 CS-04 0 100 17
2014 CS 8 92 197
2014 CS-01 18 82 39
2014 CS-02 7 93 89

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CS 72 11
2014 CS 80 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 CS 0 11
2014 CS 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CS 0 11
2014 CS 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 CS 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CS 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 CS 0 11

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 CS 0 11

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 CS 0 11
2014 CS 0 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 CS 0 11
2014 CS 0 15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 CS 0 11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CS 64 11
2014 CS 47 15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 15 25 2 5 35 6 46 11 197
2017 CS-01 20 14 26 0 6 29 6 52 9 35
2017 CS-02 9 21 20 1 6 38 5 53 12 86
2017 CS-03 14 10 31 2 2 36 6 40 7 51
2017 CS-04 0 0 47 6 0 47 0 0 11 17
2014 CS 13 16 21 4 3 36 7 51 13 197
2014 CS-01 15 10 10 5 15 36 8 45 36 39
2014 CS-02 12 17 19 5 0 38 9 55 9 89
2014 CS-03 11 22 29 0 0 33 4 54 0 45
2014 CS-04 14 7 36 7 0 36 0 33 11 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 35 17 2 5 19 1 72 8 197
2017 CS-01 28 32 9 0 6 26 0 81 8 35
2017 CS-02 21 40 13 1 6 19 1 75 9 86
2017 CS-03 18 35 25 0 2 20 0 66 2 51
2017 CS-04 24 29 35 6 0 6 0 56 6 17
2014 CS 22 30 21 4 2 19 2 66 8 197
2014 CS-01 28 21 10 10 8 21 3 63 23 39
2014 CS-02 26 28 20 3 1 19 2 69 6 89
2014 CS-03 13 40 27 2 0 18 0 65 3 45
2014 CS-04 14 43 36 0 0 7 0 62 0 14
2011 CS 30 36 16 3 4 10 0 74 7 273
2011 CS-01 29 24 17 5 7 15 2 65 15 41
2011 CS-02 29 36 18 4 4 9 0 72 8 137
2011 CS-03 29 40 15 1 3 12 0 78 5 68
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 25 17 13 18 1 2 51 31 196
2017 CS-01 32 29 3 6 25 3 3 64 33 35
2017 CS-02 21 28 15 13 22 0 1 49 35 86
2017 CS-03 22 16 36 12 12 0 2 38 25 50
2017 CS-04 29 18 12 29 6 0 6 50 37 17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 25 29 15 13 1 2 42 28 197
2017 CS-01 11 26 37 8 9 3 6 41 18 35
2017 CS-02 21 31 22 13 12 0 1 53 25 86
2017 CS-03 14 18 39 16 14 0 0 31 29 51
2017 CS-04 0 12 29 29 29 0 0 12 59 17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 20 30 22 14 11 1 3 52 25 197
2017 CS-01 23 25 23 9 6 3 11 56 17 35
2017 CS-02 23 38 19 12 7 0 1 62 19 86
2017 CS-03 18 27 24 16 14 0 2 46 30 51
2017 CS-04 0 12 35 24 29 0 0 12 53 17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 20 21 18 24 1 1 36 43 197
2017 CS-01 17 14 20 17 25 3 3 33 45 35
2017 CS-02 22 30 15 16 16 0 0 52 33 86
2017 CS-03 8 12 28 20 31 2 0 20 52 51
2017 CS-04 0 6 29 29 35 0 0 6 65 17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 43 26 9 2 4 1 15 82 7 197
2017 CS-01 46 23 6 0 3 0 23 89 4 35
2017 CS-02 55 21 5 2 2 0 15 89 5 86
2017 CS-03 31 33 16 4 2 2 12 75 7 51
2017 CS-04 18 41 12 0 18 0 12 67 20 17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 36 20 11 9 0 0 60 20 196
2017 CS-01 47 32 6 9 6 0 0 79 15 34
2017 CS-02 26 32 26 10 6 0 0 58 16 86
2017 CS-03 22 41 18 8 12 0 0 63 20 51
2017 CS-04 0 29 29 35 6 0 0 29 41 17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 22 25 20 9 1 1 45 29 195
2017 CS-01 37 21 30 12 0 0 0 58 12 33
2017 CS-02 24 22 28 17 8 0 0 47 26 86
2017 CS-03 14 28 20 22 16 2 0 42 38 51
2017 CS-04 6 12 24 41 12 0 6 19 56 17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 18 27 24 15 1 1 33 40 196
2017 CS-01 24 23 27 21 3 0 3 48 24 34
2017 CS-02 12 23 30 21 14 0 0 35 35 86
2017 CS-03 10 10 24 29 23 4 0 21 55 51
2017 CS-04 12 6 29 29 24 0 0 18 53 17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 21 26 20 14 0 1 39 35 196
2017 CS-01 32 18 27 12 9 0 3 51 21 34
2017 CS-02 16 26 27 16 14 0 1 42 31 86
2017 CS-03 14 16 30 25 16 0 0 29 41 51
2017 CS-04 12 6 18 41 24 0 0 18 65 17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 26 25 15 11 1 1 49 26 194
2017 CS-01 23 27 24 12 9 6 0 53 22 34
2017 CS-02 22 32 31 6 8 0 0 55 14 86
2017 CS-03 20 26 16 26 10 0 2 47 37 50
2017 CS-04 24 6 24 29 18 0 0 29 47 17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 53 20 12 9 4 0 3 75 13 196
2017 CS-01 48 14 11 9 11 0 6 67 21 35
2017 CS-02 54 22 13 7 1 0 2 78 8 85
2017 CS-03 55 19 10 14 2 0 0 74 16 51
2017 CS-04 41 24 18 6 6 0 6 69 12 17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 70 9 7 5 6 1 3 81 11 195
2017 CS-01 70 12 3 6 6 0 3 85 12 34
2017 CS-02 76 8 5 4 4 1 2 88 7 85
2017 CS-03 68 6 14 6 4 0 2 76 10 51
2017 CS-04 41 12 12 6 18 0 12 60 27 17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 62 22 8 3 3 0 3 86 6 197
2017 CS-01 60 23 9 0 6 0 3 85 6 35
2017 CS-02 71 16 6 5 1 0 1 88 6 86
2017 CS-03 59 25 10 0 4 0 2 86 4 51
2017 CS-04 29 41 6 6 6 0 12 80 13 17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 53 22 11 5 7 0 2 77 12 196
2017 CS-01 62 24 6 6 0 0 3 88 6 34
2017 CS-02 61 20 10 3 5 0 1 81 8 86
2017 CS-03 47 25 14 8 6 0 0 72 14 51
2017 CS-04 18 18 24 6 24 0 12 40 33 17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 60 8 9 2 1 0 20 85 3 196
2017 CS-01 68 3 3 0 0 0 27 96 0 34
2017 CS-02 67 1 3 0 0 0 28 95 0 86
2017 CS-03 47 19 18 4 2 0 10 74 6 51
2017 CS-04 47 12 24 6 6 0 6 63 12 17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 68 15 5 3 2 0 9 91 4 195
2017 CS-01 62 24 0 3 3 0 9 94 6 34
2017 CS-02 69 11 6 2 1 0 11 89 4 85
2017 CS-03 70 18 4 2 0 0 6 94 2 51
2017 CS-04 59 6 12 6 6 0 12 73 13 17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 63 20 8 4 2 1 3 86 6 196
2017 CS-01 38 32 15 3 3 3 6 77 6 34
2017 CS-02 64 20 8 3 2 0 2 86 6 86
2017 CS-03 78 14 4 4 0 0 0 92 4 51
2017 CS-04 65 24 0 0 6 0 6 94 6 17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 27 13 5 8 0 2 74 13 197
2017 CS-01 51 14 17 6 11 0 0 66 17 35
2017 CS-02 45 29 10 7 6 0 2 76 13 86
2017 CS-03 39 30 18 0 12 0 2 70 12 51
2017 CS-04 41 35 6 6 6 0 6 81 12 17

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 24 38 16 12 0 0 34 28 197
2017 CS-01 11 29 31 14 14 0 0 40 29 35
2017 CS-02 13 29 35 12 12 0 0 42 23 86
2017 CS-03 4 18 55 18 6 0 0 22 23 51
2017 CS-04 0 24 24 35 18 0 0 24 53 17

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 24 39 18 7 1 0 25 36 197
2017 CS-01 14 23 37 14 9 3 0 23 38 35
2017 CS-02 10 23 35 21 10 0 0 31 34 86
2017 CS-03 10 19 47 20 4 0 0 24 29 51
2017 CS-04 12 41 35 12 0 0 0 12 53 17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 21 44 19 8 6 2 0 66 14 196
2017 CS-01 26 40 17 9 6 3 0 68 15 35
2017 CS-02 16 49 18 9 6 2 0 67 15 86
2017 CS-03 24 39 19 10 6 2 0 64 16 51
2017 CS-04 19 37 31 0 12 0 0 56 12 16

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 34 21 13 17 3 0 48 30 196
2017 CS-01 14 29 32 3 20 3 0 44 24 35
2017 CS-02 11 35 19 14 16 5 0 48 32 85
2017 CS-03 10 43 20 16 12 0 0 53 27 51
2017 CS-04 12 29 18 18 24 0 0 41 41 17
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 15 85 196
2017 CS-02 16 84 86
2017 CS-03 14 86 51
2014 CS 12 88 196
2014 CS-01 21 79 39
2014 CS-02 10 90 88
2014 CS-03 13 87 46

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 69 31 29
2017 CS-02 57 43 14
2014 CS 71 29 24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 30 5 5 15 0 0 75 20 20
2014 CS 38 50 6 6 0 0 0 88 6 16
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 35 24 17 10 9 5 0 37 63 196
2017 CS-01 40 20 9 11 17 3 0 41 59 35
2017 CS-02 33 24 19 10 11 4 0 34 66 85
2017 CS-03 31 23 19 12 4 10 0 35 65 51
2017 CS-04 41 29 18 6 6 0 0 41 59 17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 CS 22 116
2017 CS-01 35 20
2017 CS-02 19 52
2017 CS-03 14 30
2017 CS-04 30 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CS 29 116
2017 CS-01 45 20
2017 CS-02 31 52
2017 CS-03 24 30
2017 CS-04 20 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CS 14 116
2017 CS-01 15 20
2017 CS-02 15 52
2017 CS-03 16 30
2017 CS-04 0 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 CS 49 116
2017 CS-01 19 20
2017 CS-02 50 52
2017 CS-03 74 30
2017 CS-04 50 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 CS 8 116
2017 CS-01 9 20
2017 CS-02 8 52
2017 CS-03 7 30
2017 CS-04 10 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 CS 35 116
2017 CS-01 35 20
2017 CS-02 31 52
2017 CS-03 40 30
2017 CS-04 40 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 CS 3 48 14 11 4 20 115
2017 CS-01 10 40 9 20 5 15 20
2017 CS-02 2 47 10 8 4 29 51
2017 CS-03 0 40 26 11 7 16 30
2017 CS-04 0 80 0 10 0 10 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 11 19 19 18 23 5 5 33 45 118
2017 CS-01 20 30 15 5 19 5 5 56 27 20
2017 CS-02 4 19 19 19 26 6 9 26 52 54
2017 CS-03 10 20 23 13 26 7 0 33 42 30
2017 CS-04 0 10 20 50 20 0 0 10 70 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 3 8 11 20 47 4 7 12 76 118
2017 CS-01 10 5 10 10 60 0 5 16 73 20
2017 CS-02 2 9 13 19 41 7 9 13 71 54
2017 CS-03 3 7 7 20 60 0 3 10 83 30
2017 CS-04 0 0 10 30 40 10 10 0 88 10
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