2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 49 39 5 6 2 0 0 87 7 387
2017 CR-04 49 37 6 6 2 0 0 86 8 323
2017 CR-05 48 51 0 2 0 0 0 98 2 57
2014 CR 43 42 4 7 3 0 0 86 10 353
2014 CR-03 48 21 10 21 0 0 0 69 21 10
2014 CR-04 42 43 5 7 2 0 0 86 9 290
2014 CR-05 43 43 0 8 6 0 0 86 14 50
2011 CR 52 38 2 5 1 0 0 91 7 551
2011 CR-03 55 40 0 0 5 0 0 95 5 20
2011 CR-04 53 39 2 5 1 0 0 91 7 440
2011 CR-05 48 39 5 7 1 0 0 87 8 83
2008 CR 53 38 4 4 1 0 0 91 5 543
2008 CR-03 41 55 5 0 0 0 0 95 0 22
2008 CR-04 54 37 5 4 1 0 0 90 5 413
2008 CR-05 55 38 0 5 2 0 0 92 8 93

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 77 19 2 1 0 1 1 97 1 386
2017 CR-04 77 18 3 1 0 1 1 96 1 322
2017 CR-05 81 19 0 0 0 0 0 100 0 57
2014 CR 70 22 3 2 1 1 1 94 4 353
2014 CR-03 79 21 0 0 0 0 0 100 0 10
2014 CR-04 70 22 3 3 1 1 1 93 4 290
2014 CR-05 66 28 2 0 4 0 0 94 4 50
2011 CR 78 17 3 1 0 0 1 96 1 550
2011 CR-03 75 25 0 0 0 0 0 100 0 20
2011 CR-04 79 16 3 1 0 0 1 97 1 439
2011 CR-05 73 18 5 2 0 1 0 93 2 83
2008 CR 82 14 2 1 0 0 1 97 1 544
2008 CR-03 77 18 0 5 0 0 0 95 5 22
2008 CR-04 83 13 2 1 0 0 1 97 1 414
2008 CR-05 78 18 2 1 0 0 0 97 1 93

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 76 16 4 2 1 0 1 93 3 387
2017 CR-04 76 15 4 2 2 0 1 93 3 323
2017 CR-05 75 20 3 2 0 0 0 95 2 57
2014 CR 65 23 7 4 1 0 1 89 4 352
2014 CR-03 79 21 0 0 0 0 0 100 0 10
2014 CR-04 63 23 8 4 1 0 1 88 5 290
2014 CR-05 72 22 4 2 0 0 0 94 2 49
2011 CR 79 15 2 2 1 0 1 95 3 551
2011 CR-03 80 10 5 0 0 0 5 95 0 20
2011 CR-04 80 15 2 2 0 0 1 96 3 440
2011 CR-05 73 18 2 4 1 0 1 93 5 83
2008 CR 78 12 4 3 1 0 1 92 4 544
2008 CR-03 73 18 0 5 5 0 0 91 9 22
2008 CR-04 80 10 3 3 1 0 2 92 4 414
2008 CR-05 72 18 8 2 0 0 0 90 2 93

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 31 5 7 4 0 0 84 11 386
2017 CR-04 54 30 5 8 4 0 0 83 12 322
2017 CR-05 56 35 4 4 2 0 0 91 5 57
2014 CR 48 31 6 11 4 0 0 79 15 353
2014 CR-03 59 31 0 10 0 0 0 90 10 10
2014 CR-04 48 30 5 11 5 0 0 79 16 290
2014 CR-05 44 34 10 10 2 0 0 78 12 50
2011 CR 47 36 6 7 3 0 0 83 11 551
2011 CR-03 55 25 5 5 0 5 5 89 6 20
2011 CR-04 48 36 5 7 3 0 0 84 10 440
2011 CR-05 39 39 7 10 6 0 0 77 16 83

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 34 9 18 7 0 0 66 25 385
2017 CR-04 30 35 9 18 8 0 0 64 26 321
2017 CR-05 44 30 11 14 2 0 0 74 16 57
2014 CR 20 37 13 17 12 0 1 57 30 353
2014 CR-03 38 41 0 10 0 10 0 88 12 10
2014 CR-04 20 35 14 18 12 0 1 55 31 290
2014 CR-05 15 46 10 14 14 0 0 62 28 50
2011 CR 30 42 9 11 7 1 1 73 18 546
2011 CR-03 37 37 0 21 0 5 0 78 22 19
2011 CR-04 29 42 9 11 7 0 0 72 18 436
2011 CR-05 35 37 8 11 6 1 1 74 17 83
2008 CR 35 40 10 11 4 0 0 75 15 544
2008 CR-03 36 45 5 5 9 0 0 82 14 22
2008 CR-04 35 38 11 12 4 0 0 73 16 414
2008 CR-05 38 47 6 6 1 1 0 86 8 93

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 38 14 9 4 0 0 73 13 385
2017 CR-04 34 38 15 8 4 0 0 73 13 321
2017 CR-05 44 35 10 9 2 0 0 79 11 57
2014 CR 31 41 13 10 4 0 0 73 14 353
2014 CR-03 48 41 10 0 0 0 0 90 0 10
2014 CR-04 32 40 13 11 4 0 0 72 15 290
2014 CR-05 23 54 12 10 0 0 0 78 10 50
2011 CR 36 38 14 6 5 0 1 75 11 551
2011 CR-03 30 40 25 0 5 0 0 70 5 20
2011 CR-04 37 36 14 6 6 0 0 74 12 440
2011 CR-05 37 47 11 2 1 0 1 85 4 83
2008 CR 35 39 13 9 3 0 0 74 12 544
2008 CR-03 50 32 14 5 0 0 0 82 5 22
2008 CR-04 34 39 15 9 3 0 0 73 12 414
2008 CR-05 39 41 8 11 2 0 0 80 13 93

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 34 10 8 5 0 0 76 13 385
2017 CR-04 40 35 11 7 6 0 0 76 13 321
2017 CR-05 56 25 7 12 0 0 0 81 12 57
2014 CR 38 38 9 9 6 0 0 76 14 353
2014 CR-03 59 41 0 0 0 0 0 100 0 10
2014 CR-04 38 38 10 9 6 0 0 76 14 290
2014 CR-05 31 44 8 12 4 0 0 76 16 50
2011 CR 40 38 9 9 5 0 0 78 14 549
2011 CR-03 42 42 5 11 0 0 0 84 11 19
2011 CR-04 40 36 10 9 5 0 0 76 14 439
2011 CR-05 41 43 4 6 5 1 0 85 11 83
2008 CR 40 40 9 6 4 0 0 81 10 544
2008 CR-03 41 50 9 0 0 0 0 91 0 22
2008 CR-04 38 40 10 6 5 0 0 79 10 414
2008 CR-05 45 42 5 5 2 0 0 87 8 93

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 56 31 7 5 1 0 0 87 6 385
2017 CR-04 55 30 8 6 1 0 0 85 7 321
2017 CR-05 63 35 2 0 0 0 0 98 0 57
2014 CR 41 41 8 7 3 0 0 83 9 353
2014 CR-03 59 10 0 21 10 0 0 69 31 10
2014 CR-04 40 43 8 5 3 0 0 84 8 290
2014 CR-05 41 38 8 12 0 0 0 80 12 50

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 52 32 7 4 4 1 1 85 8 385
2017 CR-04 53 30 7 5 4 1 1 85 8 321
2017 CR-05 49 38 11 0 2 0 0 88 2 57
2014 CR 41 34 11 6 5 0 2 77 12 353
2014 CR-03 69 31 0 0 0 0 0 100 0 10
2014 CR-04 43 35 11 6 4 0 2 79 10 290
2014 CR-05 30 30 14 10 14 0 2 62 24 50
2011 CR 49 33 8 6 4 1 1 83 9 551
2011 CR-03 40 50 0 5 0 0 5 95 5 20
2011 CR-04 51 32 7 5 3 1 0 84 9 440
2011 CR-05 40 35 13 6 5 0 1 76 11 83

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 22 12 6 5 2 13 73 13 386
2017 CR-04 40 22 11 7 5 2 13 74 14 322
2017 CR-05 46 17 14 5 5 0 12 72 12 57
2014 CR 29 23 14 7 10 3 14 63 20 353
2014 CR-03 10 21 10 10 0 10 38 60 20 10
2014 CR-04 31 22 14 6 10 3 14 64 19 290
2014 CR-05 20 30 14 14 10 2 10 57 27 50
2011 CR 33 22 10 8 10 2 15 66 22 551
2011 CR-03 20 15 20 0 5 5 35 58 8 20
2011 CR-04 36 22 9 8 9 2 15 69 21 440
2011 CR-05 20 25 13 12 14 2 12 54 31 83
2008 CR 34 25 9 10 8 2 11 68 21 543
2008 CR-03 32 32 9 5 5 0 18 78 11 22
2008 CR-04 37 23 9 10 8 1 11 69 20 414
2008 CR-05 24 32 9 13 8 5 10 65 24 92

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 42 12 7 5 0 0 76 12 385
2017 CR-04 33 41 13 7 5 0 0 75 12 321
2017 CR-05 39 45 11 4 2 0 0 84 5 57
2014 CR 28 47 11 10 4 0 0 75 14 353
2014 CR-03 59 41 0 0 0 0 0 100 0 10
2014 CR-04 26 46 12 11 4 0 0 73 15 290
2014 CR-05 32 50 10 4 4 0 0 82 8 50
2011 CR 36 40 13 7 4 0 0 76 11 551
2011 CR-03 30 45 15 0 10 0 0 75 10 20
2011 CR-04 36 40 13 7 4 0 0 76 12 440
2011 CR-05 39 39 12 8 2 0 0 77 11 83
2008 CR 39 42 11 6 2 0 0 81 8 539
2008 CR-03 55 36 9 0 0 0 0 91 0 22
2008 CR-04 38 40 13 6 2 0 0 79 8 410
2008 CR-05 37 51 4 5 2 0 0 88 8 92

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 33 13 8 6 0 0 72 14 386
2017 CR-04 39 32 15 8 7 0 0 71 15 322
2017 CR-05 42 38 9 9 2 0 0 81 11 57
2014 CR 32 33 13 13 8 0 1 65 21 353
2014 CR-03 59 31 0 10 0 0 0 90 10 10
2014 CR-04 32 33 14 12 8 0 1 65 21 290
2014 CR-05 28 30 12 20 10 0 0 58 30 50
2011 CR 29 37 14 11 9 0 0 66 20 550
2011 CR-03 35 40 5 5 10 0 5 79 16 20
2011 CR-04 31 36 14 11 8 0 0 67 19 439
2011 CR-05 20 42 12 10 16 0 0 63 25 83

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 37 11 9 6 0 0 74 15 387
2017 CR-04 34 38 11 10 6 0 0 72 16 323
2017 CR-05 53 31 9 7 0 0 0 84 7 57

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 47 36 10 4 3 0 0 83 7 387
2017 CR-04 44 37 11 4 3 0 0 81 8 323
2017 CR-05 60 33 5 0 2 0 0 93 2 57
2014 CR 40 39 14 3 3 1 0 80 6 352
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 39 38 15 3 3 1 0 78 7 289
2014 CR-05 36 48 10 4 2 0 0 84 6 50
2011 CR 37 45 13 3 1 1 0 82 4 550
2011 CR-03 35 40 5 0 10 5 5 83 11 20
2011 CR-04 38 45 12 3 1 0 0 84 4 439
2011 CR-05 28 46 20 4 2 0 0 73 6 83
2008 CR 46 41 8 3 1 1 0 87 5 542
2008 CR-03 50 50 0 0 0 0 0 100 0 22
2008 CR-04 46 40 10 3 1 0 0 86 4 412
2008 CR-05 44 44 4 3 3 1 0 89 7 93

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 34 14 8 7 0 0 71 15 387
2017 CR-04 36 33 15 9 7 0 0 69 16 323
2017 CR-05 44 35 12 7 2 0 0 79 9 57

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 30 11 2 2 0 0 85 4 387
2017 CR-04 54 30 12 2 3 0 0 84 4 323
2017 CR-05 62 30 5 4 0 0 0 91 4 57
2014 CR 62 27 7 2 1 0 1 90 3 351
2014 CR-03 100 0 0 0 0 0 0 100 0 10
2014 CR-04 60 28 8 2 1 0 1 89 3 288
2014 CR-05 64 32 2 0 2 0 0 96 2 50
2011 CR 63 31 5 1 0 0 0 93 1 550
2011 CR-03 65 15 20 0 0 0 0 80 0 20
2011 CR-04 63 31 5 1 0 0 0 94 1 439
2011 CR-05 61 34 4 1 0 0 0 95 1 83

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 36 16 11 6 1 1 66 17 386
2017 CR-04 30 35 17 11 6 1 0 65 18 322
2017 CR-05 30 44 14 7 4 0 2 75 11 57
2014 CR 22 40 16 12 10 0 1 62 22 353
2014 CR-03 59 31 0 0 10 0 0 90 10 10
2014 CR-04 22 39 16 12 9 0 1 62 22 290
2014 CR-05 13 50 16 10 10 0 0 64 20 50
2011 CR 33 39 13 9 5 1 1 73 14 550
2011 CR-03 35 45 5 0 10 0 5 84 11 20
2011 CR-04 34 38 12 9 5 1 1 73 15 439
2011 CR-05 23 45 20 7 4 1 0 68 11 83

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 31 17 8 5 0 1 70 13 387
2017 CR-04 38 30 18 8 4 0 1 69 13 323
2017 CR-05 44 37 11 5 4 0 0 81 9 57
2014 CR 30 39 16 8 6 0 1 70 14 353
2014 CR-03 59 31 10 0 0 0 0 90 0 10
2014 CR-04 32 36 16 9 5 0 1 69 14 290
2014 CR-05 14 58 16 6 6 0 0 72 12 50

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 31 14 8 4 0 0 73 13 384
2017 CR-04 40 30 16 9 4 0 0 70 14 320
2017 CR-05 51 39 7 2 2 0 0 89 4 57
2014 CR 32 39 14 8 6 1 0 72 14 353
2014 CR-03 69 21 0 10 0 0 0 90 10 10
2014 CR-04 32 38 14 8 6 1 0 71 14 290
2014 CR-05 30 42 16 4 8 0 0 72 12 50
2011 CR 40 42 9 4 3 1 1 83 8 550
2011 CR-03 45 30 10 0 10 0 5 79 11 20
2011 CR-04 40 43 8 4 3 1 0 84 8 439
2011 CR-05 42 39 13 4 2 0 0 81 6 83

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 37 11 5 3 0 0 80 8 385
2017 CR-04 42 37 11 6 4 0 0 80 9 321
2017 CR-05 49 37 12 2 0 0 0 86 2 57
2014 CR 42 40 10 7 2 0 1 82 8 351
2014 CR-03 69 31 0 0 0 0 0 100 0 10
2014 CR-04 41 39 10 7 2 0 1 81 9 288
2014 CR-05 40 44 10 6 0 0 0 84 6 50
2011 CR 44 43 6 4 3 0 0 87 7 550
2011 CR-03 40 45 10 5 0 0 0 85 5 20
2011 CR-04 46 41 6 3 4 0 0 87 7 439
2011 CR-05 39 49 5 6 1 0 0 88 7 83
2008 CR 48 41 7 4 1 0 0 89 5 543
2008 CR-03 73 23 5 0 0 0 0 95 0 22
2008 CR-04 46 42 8 3 1 0 0 87 5 413
2008 CR-05 53 41 1 4 1 0 0 94 5 93

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 35 13 6 2 0 0 80 7 387
2017 CR-04 44 35 12 6 2 0 0 80 8 323
2017 CR-05 42 35 19 4 0 0 0 77 4 57
2014 CR 42 32 16 5 4 0 1 75 9 353
2014 CR-03 90 10 0 0 0 0 0 100 0 10
2014 CR-04 42 30 17 6 4 0 1 74 10 290
2014 CR-05 26 46 18 2 6 0 2 73 8 50
2011 CR 39 33 17 6 4 0 0 73 10 548
2011 CR-03 40 30 20 0 0 5 5 78 0 20
2011 CR-04 40 32 16 7 5 0 0 72 11 438
2011 CR-05 31 41 20 4 4 0 0 72 7 83
2008 CR 35 33 20 8 3 1 1 68 11 544
2008 CR-03 45 32 5 14 0 5 0 81 14 22
2008 CR-04 35 33 21 8 2 0 1 69 10 414
2008 CR-05 31 33 19 9 6 1 0 65 15 93

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 6 20 30 22 14 2 6 38 29 384
2017 CR-04 6 20 29 21 14 2 7 39 29 320
2017 CR-05 7 25 31 23 10 2 2 35 33 57
2014 CR 11 26 30 21 8 1 3 30 39 350
2014 CR-03 0 21 21 21 28 10 0 54 23 10
2014 CR-04 12 24 30 22 8 1 3 31 38 287
2014 CR-05 10 36 30 18 6 0 0 24 46 50
2011 CR 9 21 34 21 10 1 4 33 32 546
2011 CR-03 0 26 16 26 21 0 11 53 29 19
2011 CR-04 10 20 33 22 9 1 5 33 31 437
2011 CR-05 11 27 39 15 9 0 0 23 38 82
2008 CR 8 21 35 21 11 0 3 33 30 542
2008 CR-03 9 14 23 27 9 0 18 44 28 22
2008 CR-04 8 20 35 22 11 0 3 34 30 412
2008 CR-05 4 27 39 17 12 0 1 29 32 93

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 16 26 17 19 4 8 42 29 377
2017 CR-04 10 16 25 17 18 4 9 41 30 314
2017 CR-05 4 16 30 20 25 2 4 47 21 56
2014 CR 15 21 29 15 14 3 3 32 38 349
2014 CR-04 16 21 28 15 15 3 3 32 39 287
2014 CR-05 10 22 38 16 10 0 3 27 33 50
2011 CR 7 15 29 25 13 5 6 42 25 547
2011 CR-03 11 11 21 16 32 0 11 53 24 19
2011 CR-04 7 14 30 25 13 5 6 43 23 437
2011 CR-05 10 23 29 24 8 2 4 35 35 83
2008 CR 9 12 27 25 18 4 4 48 22 541
2008 CR-03 9 5 18 23 27 5 14 61 17 22
2008 CR-04 9 12 26 25 20 4 4 49 23 411
2008 CR-05 9 9 35 25 13 6 3 42 19 93

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 12 24 26 12 17 4 5 32 40 381
2017 CR-04 13 26 24 12 15 4 6 30 43 318
2017 CR-05 3 14 43 11 25 0 4 37 18 56
2014 CR 24 24 24 13 11 1 2 25 50 350
2014 CR-03 21 10 0 10 48 10 0 65 35 10
2014 CR-04 25 25 24 13 10 1 3 23 52 287
2014 CR-05 20 22 28 18 10 2 0 29 42 50
2011 CR 13 24 28 16 12 1 6 30 40 546
2011 CR-03 16 16 21 16 16 5 11 38 38 19
2011 CR-04 13 23 27 17 12 1 6 32 40 437
2011 CR-05 12 30 35 11 7 2 1 19 44 82
2008 CR 10 19 34 19 10 4 5 31 31 540
2008 CR-03 0 14 23 27 9 18 9 50 19 22
2008 CR-04 11 18 34 19 11 3 5 32 31 411
2008 CR-05 6 24 38 17 8 3 4 27 33 93

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 5 10 23 32 23 1 5 60 16 382
2017 CR-04 6 10 22 33 22 2 6 60 17 319
2017 CR-05 0 14 27 27 30 0 2 58 14 56
2014 CR 7 14 32 27 17 1 3 45 22 351
2014 CR-03 0 10 10 31 48 0 0 79 10 10
2014 CR-04 8 13 33 27 15 1 3 44 21 288
2014 CR-05 6 18 31 26 16 2 0 43 24 50
2011 CR 5 12 31 31 15 2 5 50 18 545
2011 CR-03 5 11 11 32 21 5 16 67 20 19
2011 CR-04 5 11 31 32 15 2 5 50 17 436
2011 CR-05 6 16 34 26 17 0 1 43 22 82
2008 CR 4 10 32 31 18 1 4 52 14 541
2008 CR-03 5 9 18 36 14 5 14 61 17 22
2008 CR-04 3 9 33 32 18 1 4 52 13 412
2008 CR-05 2 16 37 24 17 2 2 43 19 93

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 8 16 20 24 22 2 8 51 27 382
2017 CR-04 8 16 19 24 21 3 8 51 28 319
2017 CR-05 7 12 23 25 29 0 4 56 20 56
2014 CR 21 21 23 17 13 2 3 32 44 352
2014 CR-03 31 0 0 21 38 10 0 65 35 10
2014 CR-04 21 21 23 17 13 2 4 32 44 289
2014 CR-05 18 28 28 14 8 2 2 23 47 50
2011 CR 14 19 24 23 14 1 5 39 35 545
2011 CR-03 17 17 22 17 17 0 11 38 38 18
2011 CR-04 12 19 24 24 13 2 5 40 34 437
2011 CR-05 22 17 24 20 16 0 1 36 40 82
2008 CR 11 20 24 23 18 1 3 42 33 541
2008 CR-03 5 18 18 27 14 5 14 50 28 22
2008 CR-04 10 22 22 24 18 1 3 44 33 413
2008 CR-05 14 13 34 17 18 2 1 37 28 92

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 10 15 26 18 20 3 8 43 28 381
2017 CR-04 9 16 27 18 18 4 9 41 28 318
2017 CR-05 14 11 22 19 30 0 4 51 26 56
2014 CR 16 20 22 23 11 3 4 37 39 352
2014 CR-03 31 21 10 10 28 0 0 38 52 10
2014 CR-04 16 20 22 23 11 3 5 37 39 289
2014 CR-05 8 22 30 22 10 4 3 35 32 50
2011 CR 7 18 25 23 17 2 9 44 28 547
2011 CR-03 16 11 21 11 21 0 21 40 33 19
2011 CR-04 6 18 25 23 16 3 9 45 27 438
2011 CR-05 9 18 26 23 20 0 5 45 28 82
2008 CR 11 16 22 23 17 5 6 44 31 542
2008 CR-03 9 9 23 23 23 5 9 53 21 22
2008 CR-04 12 15 21 23 16 5 7 45 32 413
2008 CR-05 6 22 25 22 19 1 5 44 30 93

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 13 18 29 16 16 4 4 35 34 383
2017 CR-04 15 19 29 14 14 5 5 31 37 321
2017 CR-05 2 13 29 27 28 0 2 56 15 55
2014 CR 18 21 31 13 10 3 4 25 42 351
2014 CR-03 21 10 21 17 31 0 0 48 31 10
2014 CR-04 19 23 28 14 10 3 4 26 44 289
2014 CR-05 14 16 48 6 10 2 3 17 32 50
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 77 12 4 2 2 0 3 92 4 387
2017 CR-04 78 11 4 2 1 0 3 93 3 323
2017 CR-05 77 16 4 2 2 0 0 93 4 57
2014 CR 72 14 5 1 1 1 6 91 3 353
2014 CR-03 90 0 0 0 0 0 10 100 0 10
2014 CR-04 72 13 5 2 2 1 5 91 4 290
2014 CR-05 68 18 7 0 0 0 6 92 0 50
2011 CR 75 9 5 2 1 1 7 91 4 551
2011 CR-03 65 5 15 0 0 0 15 82 0 20
2011 CR-04 75 9 5 1 2 1 7 92 3 440
2011 CR-05 81 7 5 4 0 0 4 91 4 83
2008 CR 72 8 4 3 3 1 10 89 7 543
2008 CR-03 73 14 0 9 0 0 5 90 10 22
2008 CR-04 71 7 4 3 3 1 11 89 7 413
2008 CR-05 76 6 5 3 1 1 6 90 5 93

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 26 17 8 8 4 5 64 17 386
2017 CR-04 31 26 16 9 8 4 6 64 19 322
2017 CR-05 41 23 21 4 4 7 2 69 8 57
2014 CR 27 37 12 9 10 3 3 68 19 352
2014 CR-03 52 38 0 0 10 0 0 90 10 10
2014 CR-04 27 36 12 8 10 3 3 68 19 289
2014 CR-05 22 41 13 12 10 2 0 64 22 50

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 30 10 9 7 1 1 73 16 387
2017 CR-04 41 30 11 10 7 1 1 73 16 323
2017 CR-05 49 33 11 4 4 0 0 82 7 57
2014 CR 41 28 12 9 9 1 0 70 19 351
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 40 28 12 9 9 1 0 69 18 288
2014 CR-05 42 26 8 10 12 2 0 69 23 50

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 34 11 12 6 1 1 70 18 386
2017 CR-04 34 33 12 13 7 1 1 68 20 322
2017 CR-05 42 40 9 5 0 4 0 85 5 57
2014 CR 29 39 12 11 5 3 2 71 17 352
2014 CR-03 52 17 21 0 10 0 0 69 10 10
2014 CR-04 29 38 11 12 5 3 2 70 18 289
2014 CR-05 25 51 16 4 4 0 0 76 8 50
2011 CR 28 37 13 13 6 2 2 67 20 548
2011 CR-03 37 47 0 0 5 0 11 94 6 19
2011 CR-04 29 36 11 14 6 2 1 67 21 438
2011 CR-05 19 39 20 11 8 0 2 59 20 83
2008 CR 35 31 13 10 6 3 2 69 17 543
2008 CR-03 36 27 14 5 9 9 0 70 15 22
2008 CR-04 35 31 12 10 7 3 2 69 18 413
2008 CR-05 34 29 17 13 4 0 2 65 18 93

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 28 15 9 10 8 1 63 20 386
2017 CR-04 26 27 15 10 11 9 2 60 23 322
2017 CR-05 47 32 14 2 2 4 0 82 4 57
2014 CR 24 30 16 11 10 7 2 59 23 353
2014 CR-03 52 10 21 0 10 7 0 67 11 10
2014 CR-04 24 28 15 12 11 8 3 57 25 290
2014 CR-05 23 47 16 6 4 4 0 73 11 50
2011 CR 26 28 16 13 10 5 2 58 25 548
2011 CR-03 32 26 16 5 11 5 5 65 18 19
2011 CR-04 26 28 15 13 10 6 2 59 25 438
2011 CR-05 20 30 22 13 11 1 2 53 25 83
2008 CR 31 24 15 13 9 7 2 60 24 543
2008 CR-03 23 32 23 14 5 5 0 57 19 22
2008 CR-04 33 22 13 12 10 8 2 61 25 413
2008 CR-05 27 31 16 15 5 3 2 61 22 93

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 21 17 17 17 9 16 3 47 32 386
2017 CR-04 21 18 16 17 10 16 3 47 33 322
2017 CR-05 27 16 23 14 4 16 2 51 21 57
2014 CR 12 23 20 16 12 13 4 43 33 353
2014 CR-03 41 10 10 0 21 17 0 63 25 10
2014 CR-04 13 23 18 16 12 14 4 44 34 290
2014 CR-05 6 24 32 14 12 8 4 34 30 50

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 30 7 9 4 0 1 81 13 384
2017 CR-04 50 29 7 9 4 0 1 79 13 320
2017 CR-05 54 40 2 2 2 0 0 95 4 57
2014 CR 41 38 8 9 3 1 0 80 12 353
2014 CR-03 59 31 0 10 0 0 0 90 10 10
2014 CR-04 42 38 9 8 2 1 0 80 11 290
2014 CR-05 36 42 4 10 8 0 0 78 18 50
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 49 30 8 8 4 1 1 80 12 387
2017 CR-04 47 30 8 8 4 1 1 79 12 323
2017 CR-05 61 26 7 5 0 0 0 88 5 57
2014 CR 48 27 11 7 5 1 1 77 12 353
2014 CR-03 90 0 0 0 10 0 0 90 10 10
2014 CR-04 47 29 10 8 5 1 1 77 12 290
2014 CR-05 48 22 14 4 8 4 0 73 13 50
2011 CR 40 38 10 8 4 0 0 78 12 551
2011 CR-03 45 25 15 10 5 0 0 70 15 20
2011 CR-04 41 37 10 8 4 0 0 78 11 440
2011 CR-05 33 42 11 7 7 0 0 75 14 83
2008 CR 38 36 10 9 6 1 0 75 15 542
2008 CR-03 41 32 14 5 5 0 5 76 10 22
2008 CR-04 37 36 10 9 6 1 0 74 15 412
2008 CR-05 44 32 10 9 4 1 0 77 13 93

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 54 27 10 3 4 2 1 83 7 387
2017 CR-04 52 28 10 4 3 2 1 83 7 323
2017 CR-05 65 25 9 0 2 0 0 89 2 57
2014 CR 53 27 9 4 4 2 1 82 8 353
2014 CR-03 69 21 0 0 10 0 0 90 10 10
2014 CR-04 54 27 9 5 3 1 1 83 8 290
2014 CR-05 44 30 12 0 8 4 2 79 9 50
2011 CR 48 29 10 7 3 3 1 80 10 551
2011 CR-03 50 30 10 5 5 0 0 80 10 20
2011 CR-04 49 29 9 6 3 3 1 81 9 440
2011 CR-05 45 30 12 7 2 4 0 78 10 83
2008 CR 45 28 11 8 4 4 1 76 12 542
2008 CR-03 55 23 9 9 5 0 0 77 14 22
2008 CR-04 43 29 12 7 4 4 1 76 12 412
2008 CR-05 54 24 10 8 4 1 0 78 12 93

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 49 28 10 7 5 1 0 78 12 385
2017 CR-04 46 31 10 7 5 1 1 78 12 322
2017 CR-05 64 18 9 7 2 0 0 82 9 56
2014 CR 47 33 8 6 5 1 1 81 11 353
2014 CR-03 69 21 0 0 10 0 0 90 10 10
2014 CR-04 47 32 8 6 4 1 1 81 11 290
2014 CR-05 40 38 10 2 8 2 0 79 10 50
2011 CR 45 34 8 9 3 0 0 79 13 550
2011 CR-03 55 25 10 0 10 0 0 80 10 20
2011 CR-04 46 33 8 10 3 0 0 80 13 439
2011 CR-05 36 41 8 10 4 0 1 78 13 83
2008 CR 41 31 11 10 6 1 0 73 17 543
2008 CR-03 50 23 18 5 5 0 0 73 9 22
2008 CR-04 39 31 10 12 6 1 0 72 18 413
2008 CR-05 48 30 11 4 5 1 0 79 10 93

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 85 7 4 1 1 0 2 95 2 385
2017 CR-04 85 7 4 0 1 0 3 95 1 321
2017 CR-05 89 7 2 2 0 0 0 96 2 57
2014 CR 82 9 4 1 1 0 4 95 1 352
2014 CR-03 100 0 0 0 0 0 0 100 0 10
2014 CR-04 83 8 4 1 1 0 4 95 1 289
2014 CR-05 74 14 3 0 0 0 8 96 0 50
2011 CR 81 9 3 1 1 1 3 95 2 551
2011 CR-03 90 10 0 0 0 0 0 100 0 20
2011 CR-04 82 9 3 0 1 1 4 95 2 440
2011 CR-05 76 11 6 2 4 0 1 88 6 83
2008 CR 81 6 2 1 1 0 9 95 3 543
2008 CR-03 81 14 5 0 0 0 0 95 0 21
2008 CR-04 81 6 1 2 1 0 9 96 3 414
2008 CR-05 83 1 5 0 1 0 10 93 1 93

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 56 23 7 2 3 5 4 86 6 382
2017 CR-04 57 23 5 3 3 5 4 88 7 319
2017 CR-05 54 23 13 0 2 7 2 84 2 56
2014 CR 53 21 7 4 4 3 8 83 9 352
2014 CR-03 79 21 0 0 0 0 0 100 0 10
2014 CR-04 53 21 8 3 3 3 9 84 7 290
2014 CR-05 53 19 3 8 10 4 2 77 20 49
2011 CR 50 24 8 5 4 3 6 81 10 549
2011 CR-03 30 25 20 10 0 0 15 65 12 20
2011 CR-04 52 24 7 4 4 3 5 83 9 438
2011 CR-05 43 25 7 10 5 5 5 76 16 83

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 23 7 4 4 1 0 85 8 385
2017 CR-04 61 23 8 3 4 1 0 85 8 321
2017 CR-05 68 23 2 5 0 2 0 93 5 57

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 63 20 9 3 3 1 0 84 7 385
2017 CR-04 63 20 10 3 3 1 0 83 7 321
2017 CR-05 67 25 7 2 0 0 0 91 2 57

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 61 21 8 5 4 1 0 82 9 384
2017 CR-04 59 21 9 5 4 1 0 81 9 320
2017 CR-05 72 19 2 5 2 0 0 91 7 57
2014 CR 57 27 7 3 4 0 1 85 8 353
2014 CR-03 79 10 0 0 10 0 0 90 10 10
2014 CR-04 57 27 8 3 4 0 1 86 7 290
2014 CR-05 56 26 6 5 6 0 0 82 12 50
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 27 15 8 5 3 0 72 13 385
2017 CR-04 39 29 14 9 5 3 0 71 14 321
2017 CR-05 56 21 14 4 0 4 2 82 4 57
2014 CR 30 34 20 6 5 5 0 68 11 353
2014 CR-03 79 0 10 10 0 0 0 79 10 10
2014 CR-04 30 34 19 6 4 5 0 69 11 290
2014 CR-05 20 40 26 2 10 2 0 61 12 50
2011 CR 27 33 17 10 6 6 1 64 17 547
2011 CR-03 21 32 21 11 5 0 11 59 18 19
2011 CR-04 28 33 17 9 6 7 1 66 16 438
2011 CR-05 22 30 20 16 6 4 2 56 23 82

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 31 15 8 7 2 0 70 15 385
2017 CR-04 36 31 16 8 7 1 0 68 15 321
2017 CR-05 46 35 7 7 0 4 2 85 7 57
2014 CR 27 33 20 9 8 3 0 61 17 353
2014 CR-03 62 7 10 10 0 10 0 77 12 10
2014 CR-04 27 32 19 10 7 3 0 62 18 290
2014 CR-05 20 38 30 4 8 0 0 58 12 50
2011 CR 26 35 20 9 8 1 0 62 17 547
2011 CR-03 22 33 33 0 11 0 0 56 11 18
2011 CR-04 28 36 18 8 8 2 0 65 16 439
2011 CR-05 12 37 27 18 6 0 0 49 24 82
2008 CR 30 32 19 11 5 3 0 65 16 542
2008 CR-03 32 27 14 14 5 0 9 65 20 22
2008 CR-04 31 32 19 10 6 3 0 65 16 412
2008 CR-05 27 35 20 12 1 4 0 65 13 93

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 30 13 13 7 6 0 65 21 385
2017 CR-04 29 30 15 14 8 6 0 62 23 321
2017 CR-05 41 37 7 9 0 7 0 83 9 57
2014 CR 21 26 23 13 11 6 0 50 25 352
2014 CR-03 52 7 10 10 10 10 0 65 23 10
2014 CR-04 21 25 22 14 10 6 0 50 26 289
2014 CR-05 16 31 32 6 10 4 0 49 17 50
2011 CR 15 37 20 13 6 8 0 57 21 550
2011 CR-03 15 35 30 0 15 5 0 53 16 20
2011 CR-04 17 36 20 13 4 9 0 59 19 439
2011 CR-05 6 40 20 17 12 5 0 48 30 83
2008 CR 19 32 18 15 8 8 0 55 25 542
2008 CR-03 23 18 23 14 5 18 0 50 22 22
2008 CR-04 20 32 17 16 8 8 0 56 25 413
2008 CR-05 14 39 21 13 8 5 0 56 22 92

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 29 14 10 9 6 0 66 20 386
2017 CR-04 32 28 14 11 10 6 0 63 22 322
2017 CR-05 42 35 14 4 0 5 0 82 4 57
2014 CR 22 28 19 12 11 8 0 55 25 353
2014 CR-03 48 0 31 10 0 10 0 54 12 10
2014 CR-04 22 27 17 13 12 9 0 54 28 290
2014 CR-05 22 38 28 4 8 0 0 60 12 50
2011 CR 19 35 17 12 10 8 0 58 24 550
2011 CR-03 30 30 15 0 10 15 0 71 12 20
2011 CR-04 19 35 15 13 10 8 0 59 25 439
2011 CR-05 12 37 23 13 10 5 0 52 24 83
2008 CR 22 32 15 14 8 8 0 59 24 544
2008 CR-03 23 41 14 14 5 5 0 67 19 22
2008 CR-04 21 31 15 13 9 10 0 58 25 414
2008 CR-05 25 38 17 12 5 3 0 64 18 93

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 24 33 15 14 10 3 0 60 25 385
2017 CR-04 23 32 15 15 11 3 0 57 27 321
2017 CR-05 32 38 14 9 2 5 0 74 11 57
2014 CR 20 31 17 17 14 2 0 52 31 353
2014 CR-03 41 17 31 0 10 0 0 59 10 10
2014 CR-04 20 30 16 18 14 2 0 51 33 290
2014 CR-05 14 42 20 14 10 0 0 55 24 50
2011 CR 16 39 16 16 9 3 0 57 27 548
2011 CR-03 15 35 20 10 15 5 0 53 26 20
2011 CR-04 18 40 14 16 10 3 0 59 26 437
2011 CR-05 11 36 24 23 6 0 0 47 29 83
2008 CR 20 36 12 20 8 3 0 59 29 543
2008 CR-03 23 41 14 5 9 9 0 70 15 22
2008 CR-04 21 37 11 18 9 3 0 60 28 413
2008 CR-05 19 35 15 24 4 2 0 56 29 93
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 39 17 8 4 1 0 71 12 386
2017 CR-04 29 38 19 8 4 1 0 68 13 322
2017 CR-05 44 46 5 4 0 2 0 91 4 57
2014 CR 21 40 21 7 7 3 1 64 14 353
2014 CR-03 52 28 0 0 10 0 10 88 12 10
2014 CR-04 21 41 19 7 8 3 1 65 15 290
2014 CR-05 20 38 34 6 2 0 0 57 8 50
2011 CR 26 45 16 7 3 3 0 73 11 549
2011 CR-03 20 50 15 5 5 0 5 74 11 20
2011 CR-04 27 44 15 8 3 3 0 73 11 439
2011 CR-05 18 50 20 5 5 2 0 70 10 82

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 39 13 4 1 3 0 81 6 385
2017 CR-04 38 39 13 5 1 3 0 80 6 321
2017 CR-05 52 39 7 2 0 0 0 91 2 57
2014 CR 38 40 12 3 1 5 1 82 5 351
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 38 39 12 4 1 5 1 82 5 288
2014 CR-05 34 44 14 0 2 6 0 83 2 50
2011 CR 39 39 13 4 1 3 1 82 5 549
2011 CR-03 35 20 25 5 0 10 5 65 6 20
2011 CR-04 40 39 12 4 1 3 1 83 5 438
2011 CR-05 33 41 16 5 1 5 0 77 6 83

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 30 10 9 5 4 1 75 14 385
2017 CR-04 38 31 9 10 5 5 1 74 16 321
2017 CR-05 61 25 11 0 0 4 0 89 0 57
2014 CR 39 39 10 6 3 2 1 81 9 353
2014 CR-03 79 10 0 0 10 0 0 90 10 10
2014 CR-04 38 39 11 6 3 1 1 79 9 290
2014 CR-05 41 45 6 4 0 4 0 89 4 50
2011 CR 40 38 9 7 2 3 1 81 10 550
2011 CR-03 40 50 5 5 0 0 0 90 5 20
2011 CR-04 41 37 9 8 1 3 1 82 9 439
2011 CR-05 36 40 11 7 2 4 0 79 10 83
2008 CR 43 33 7 7 6 4 1 80 13 542
2008 CR-03 45 36 5 5 5 0 5 86 10 22
2008 CR-04 42 33 7 6 6 4 1 80 13 413
2008 CR-05 40 36 8 8 5 3 0 79 13 92

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 30 18 11 6 7 2 61 19 386
2017 CR-04 26 29 18 12 6 7 2 60 20 322
2017 CR-05 33 35 23 4 0 4 2 72 4 57
2014 CR 21 33 19 13 6 6 2 59 21 353
2014 CR-03 21 7 31 0 10 21 10 40 15 10
2014 CR-04 21 33 19 13 6 6 2 58 21 290
2014 CR-05 22 40 16 12 4 6 0 66 17 50
2011 CR 13 39 24 10 7 5 2 56 18 549
2011 CR-03 11 53 16 0 5 11 5 75 6 19
2011 CR-04 13 38 24 10 7 5 2 56 18 440
2011 CR-05 13 39 24 11 7 2 2 55 19 82

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 25 26 15 10 11 11 1 58 24 382
2017 CR-04 24 25 16 11 13 11 1 55 27 318
2017 CR-05 37 30 16 4 2 11 2 76 6 57
2014 CR 19 23 17 17 13 8 3 48 34 352
2014 CR-03 52 38 0 0 0 0 10 100 0 10
2014 CR-04 19 22 16 17 14 7 4 47 35 289
2014 CR-05 16 22 20 24 8 10 0 43 36 50
2011 CR 17 27 21 11 13 8 3 49 28 549
2011 CR-03 11 37 11 5 21 11 5 56 31 19
2011 CR-04 18 25 21 12 13 8 3 49 28 440
2011 CR-05 16 32 21 10 13 6 2 52 25 82

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 70 14 5 2 1 2 7 91 3 384
2017 CR-04 69 14 6 2 0 1 8 91 2 320
2017 CR-05 77 12 2 2 2 2 4 94 4 57
2014 CR 62 18 7 2 1 2 8 89 4 353
2014 CR-03 79 0 0 0 0 0 21 100 0 10
2014 CR-04 63 17 7 2 1 3 7 89 4 290
2014 CR-05 54 28 7 2 2 0 6 88 4 50

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 72 17 5 1 0 2 2 94 1 383
2017 CR-04 72 17 5 1 0 3 3 93 1 320
2017 CR-05 77 16 4 0 0 2 2 96 0 56
2014 CR 66 20 5 1 1 2 4 92 3 353
2014 CR-03 79 0 0 0 10 0 10 88 12 10
2014 CR-04 65 21 5 2 1 2 4 91 3 290
2014 CR-05 66 22 6 0 0 0 6 94 0 50
2011 CR 72 17 6 1 1 2 2 93 1 548
2011 CR-03 68 11 5 0 0 5 11 94 0 19
2011 CR-04 72 18 4 0 1 2 2 95 1 438
2011 CR-05 71 11 13 2 0 1 1 84 2 83
2008 CR 77 15 5 1 0 1 2 94 1 543
2008 CR-03 64 23 9 0 0 5 0 90 0 22
2008 CR-04 76 15 4 1 0 1 2 94 1 413
2008 CR-05 83 12 5 0 0 0 0 95 0 93

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 27 13 11 7 5 1 67 19 386
2017 CR-04 36 26 14 11 7 5 1 65 20 322
2017 CR-05 39 37 11 9 2 3 0 78 11 57
2014 CR 22 34 13 13 13 3 1 59 27 353
2014 CR-03 48 10 21 0 21 0 0 59 21 10
2014 CR-04 23 34 14 13 11 3 2 60 25 290
2014 CR-05 12 42 10 12 20 4 0 56 34 50
2011 CR 27 36 13 13 9 2 0 65 22 549
2011 CR-03 42 11 21 16 11 0 0 53 26 19
2011 CR-04 28 36 13 13 9 2 0 65 22 439
2011 CR-05 22 42 12 12 10 2 0 65 22 83
2008 CR 28 36 14 12 7 3 0 66 20 542
2008 CR-03 14 45 18 9 0 9 5 68 11 22
2008 CR-04 29 34 15 11 8 3 0 65 20 412
2008 CR-05 28 42 13 14 3 0 0 70 17 93

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 23 15 15 16 3 2 52 32 384
2017 CR-04 26 22 14 16 17 4 2 50 35 320
2017 CR-05 30 30 23 11 0 3 4 64 11 57
2014 CR 13 21 19 16 25 3 4 36 44 352
2014 CR-03 31 17 10 10 31 0 0 48 41 10
2014 CR-04 14 19 19 14 26 3 5 36 44 289
2014 CR-05 4 30 20 26 18 2 0 35 45 50
2011 CR 15 24 16 17 21 2 4 42 41 549
2011 CR-03 26 37 5 16 16 0 0 63 32 19
2011 CR-04 16 22 17 17 22 2 4 41 41 439
2011 CR-05 8 34 17 19 16 2 4 45 37 83
2008 CR 17 30 17 15 14 4 2 50 32 542
2008 CR-03 9 36 32 5 9 5 5 50 15 22
2008 CR-04 16 28 17 16 16 4 2 47 35 412
2008 CR-05 18 42 17 14 6 1 1 62 21 93

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 34 19 9 4 5 2 66 14 386
2017 CR-04 26 32 20 10 4 6 2 63 15 322
2017 CR-05 35 40 14 5 0 2 4 80 6 57

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 29 17 2 3 5 1 76 5 385
2017 CR-04 42 28 18 2 3 6 1 75 6 321
2017 CR-05 51 32 14 2 0 2 0 84 2 57
2014 CR 39 41 10 3 1 5 2 85 4 352
2014 CR-04 39 40 11 2 1 5 2 85 4 290
2014 CR-05 34 50 8 4 0 4 0 87 4 50

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 49 31 13 4 1 3 0 82 4 385
2017 CR-04 47 31 14 4 1 3 0 81 5 321
2017 CR-05 63 28 9 0 0 0 0 91 0 57
2014 CR 40 38 11 6 2 3 1 81 8 353
2014 CR-03 79 10 10 0 0 0 0 90 0 10
2014 CR-04 39 37 12 6 2 3 1 79 9 290
2014 CR-05 34 48 6 4 2 6 0 87 6 50
2011 CR 33 43 14 5 2 2 0 78 8 550
2011 CR-03 45 35 10 5 0 5 0 84 5 20
2011 CR-04 34 43 11 5 3 3 0 80 8 439
2011 CR-05 28 41 28 2 1 0 0 69 4 83

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 56 29 10 3 2 1 0 85 5 386
2017 CR-04 53 31 10 3 2 1 0 84 5 322
2017 CR-05 74 19 5 2 0 0 0 93 2 57
2014 CR 47 36 11 3 2 0 0 83 5 353
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 48 36 11 2 2 0 0 84 5 290
2014 CR-05 36 43 12 8 2 0 0 78 10 50
2011 CR 41 40 9 6 3 1 0 82 9 550
2011 CR-03 35 50 5 5 5 0 0 85 10 20
2011 CR-04 43 41 7 6 2 1 0 84 8 439
2011 CR-05 37 35 16 8 4 0 0 72 12 83
2008 CR 43 38 11 6 3 0 0 81 8 543
2008 CR-03 50 36 5 0 5 5 0 90 5 22
2008 CR-04 43 37 11 6 3 0 0 80 9 413
2008 CR-05 41 42 11 3 3 0 0 83 6 93

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 26 15 5 3 1 0 77 8 386
2017 CR-04 48 26 16 6 3 1 0 74 9 322
2017 CR-05 67 26 5 2 0 0 0 93 2 57
2014 CR 31 40 13 10 4 1 0 72 15 353
2014 CR-03 48 41 0 10 0 0 0 90 10 10
2014 CR-04 32 40 13 10 5 1 0 72 15 290
2014 CR-05 22 44 18 12 4 0 0 66 16 50
2011 CR 36 37 15 6 4 1 0 74 11 548
2011 CR-03 45 40 10 0 5 0 0 85 5 20
2011 CR-04 38 36 15 7 3 1 0 75 10 439
2011 CR-05 27 43 17 4 9 0 0 70 12 81

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 47 30 14 6 3 0 0 77 9 386
2017 CR-04 45 29 15 7 3 0 0 74 11 322
2017 CR-05 61 30 9 0 0 0 0 91 0 57
2014 CR 31 40 14 9 5 0 0 71 15 353
2014 CR-03 48 52 0 0 0 0 0 100 0 10
2014 CR-04 31 39 15 8 6 0 0 71 14 290
2014 CR-05 24 43 14 16 4 0 0 66 20 50
2011 CR 35 42 12 7 4 0 0 77 11 549
2011 CR-03 40 40 15 0 5 0 0 80 5 20
2011 CR-04 36 42 10 8 3 0 0 78 11 439
2011 CR-05 27 45 17 5 6 0 0 72 11 82
2008 CR 38 41 12 5 4 0 0 79 9 543
2008 CR-03 50 32 14 0 5 0 0 82 5 22
2008 CR-04 36 42 12 6 4 0 0 79 9 413
2008 CR-05 44 39 11 3 3 0 0 83 6 93

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 24 18 9 4 5 0 67 14 385
2017 CR-04 38 23 19 9 4 6 0 65 15 321
2017 CR-05 46 28 14 7 2 4 0 76 9 57
2014 CR 32 31 16 8 8 5 1 66 17 352
2014 CR-03 52 21 10 10 0 7 0 78 11 10
2014 CR-04 31 30 16 7 9 6 1 66 17 289
2014 CR-05 30 36 14 12 8 0 0 66 20 50
2011 CR 36 28 15 10 7 3 1 66 18 550
2011 CR-03 25 20 30 5 20 0 0 45 25 20
2011 CR-04 38 27 15 10 6 4 1 68 16 439
2011 CR-05 30 31 12 13 11 0 2 63 25 83
2008 CR 38 28 11 8 6 7 1 72 16 543
2008 CR-03 50 27 23 0 0 0 0 77 0 22
2008 CR-04 36 30 11 9 6 8 0 72 16 413
2008 CR-05 46 24 10 10 6 3 1 73 17 93
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CR 21 41 38 387
2017 CR-04 21 40 39 323
2017 CR-05 21 44 35 57
2014 CR 25 37 37 353
2014 CR-03 31 31 38 10
2014 CR-04 26 38 36 290
2014 CR-05 23 38 38 50
2011 CR 23 45 32 551
2011 CR-03 30 35 35 20
2011 CR-04 21 46 32 440
2011 CR-05 30 43 27 83

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CR 16 32 14 5 19 15 82
2017 CR-04 16 33 16 4 16 15 68
2017 CR-05 17 33 0 8 33 8 12
2014 CR 26 22 25 8 9999 20 89
2014 CR-04 27 23 23 8 9999 20 74
2014 CR-05 17 25 43 9 9999 6 12
2011 CR 26 28 27 4 9999 16 127
2011 CR-04 27 28 29 4 9999 13 94
2011 CR-05 29 25 21 4 9999 21 24
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 16 84 384
2017 CR-04 16 84 321
2014 CR 20 80 350
2014 CR-03 0 100 10
2014 CR-04 21 79 287
2014 CR-05 20 80 50

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 CR 64 60
2017 CR-04 66 52
2014 CR 65 68
2014 CR-04 63 58
2014 CR-05 80 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CR 58 60
2017 CR-04 56 52
2014 CR 44 68
2014 CR-04 42 58
2014 CR-05 51 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 CR 0 60
2017 CR-04 0 52
2014 CR 0 68
2014 CR-04 0 58
2014 CR-05 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CR 0 60
2017 CR-04 0 52
2014 CR 0 68
2014 CR-04 0 58
2014 CR-05 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CR 8 60
2014 CR 0 68
2014 CR-04 0 58
2014 CR-05 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 CR 38 60
2017 CR-04 38 52
2014 CR 35 68
2014 CR-04 39 58

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 CR 33 60
2017 CR-04 34 52
2014 CR 40 68
2014 CR-04 38 58
2014 CR-05 51 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 CR 51 60
2017 CR-04 52 52
2014 CR 42 68
2014 CR-04 40 58
2014 CR-05 49 10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 CR 45 60
2017 CR-04 40 52
2014 CR 39 68
2014 CR-04 39 58

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 CR 31 60
2017 CR-04 32 52
2014 CR 13 68
2014 CR-04 12 58

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 CR 50 60
2017 CR-04 50 52
2014 CR 62 68
2014 CR-04 64 58
2014 CR-05 49 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 CR 33 60
2017 CR-04 34 52
2014 CR 28 68
2014 CR-04 25 58

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 CR 10 60
2017 CR-04 11 52
2014 CR 10 68
2014 CR-04 10 58

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 CR 47 60
2017 CR-04 44 52
2014 CR 45 68
2014 CR-04 45 58

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 CR 25 60
2017 CR-04 27 52
2014 CR 19 68
2014 CR-04 22 58
2014 CR-05 0 10

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CR 13 60
2017 CR-04 14 52
2014 CR 17 68
2014 CR-04 15 58

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CR 57 60
2017 CR-04 56 52
2014 CR 57 68
2014 CR-04 51 58
2014 CR-05 90 10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 CR 27 60
2017 CR-04 29 52
2014 CR 20 68
2014 CR-04 17 58

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 CR 12 60
2017 CR-04 11 52
2014 CR 14 68
2014 CR-04 15 58

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CR 20 60
2017 CR-04 19 52
2014 CR 17 68
2014 CR-04 19 58

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 CR 18 60
2017 CR-04 19 52
2014 CR 9 68

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 CR 8 60
2014 CR-04 0 58

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 CR 8 60
2014 CR 7 68
2014 CR-04 8 58
2014 CR-05 0 10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 10 60
2017 CR-04 11 52
2014 CR 10 68
2014 CR-04 12 58
2014 CR-05 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CR 22 60
2017 CR-04 21 52
2014 CR 21 68
2014 CR-04 25 58
2014 CR-05 0 10

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 CR 15 55
2017 CR-04 17 48
2014 CR 12 67
2014 CR-04 10 58

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CR 18 55
2017 CR-04 21 48
2014 CR 18 67
2014 CR-04 20 58

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CR 13 55
2017 CR-04 15 48
2014 CR 10 67
2014 CR-04 8 58

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 CR 15 55
2017 CR-04 15 48

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 CR 17 55
2017 CR-04 19 48
2014 CR 13 67
2014 CR-04 14 58

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 CR 13 55
2017 CR-04 12 48
2014 CR 13 67
2014 CR-04 15 58

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CR 9 55
2014 CR 7 67

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CR 16 55
2017 CR-04 17 48
2014 CR 21 67
2014 CR-04 22 58

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CR 42 55
2017 CR-04 43 48
2014 CR 32 67
2014 CR-04 35 58

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CR 0 55
2017 CR-04 0 48
2014 CR 0 67
2014 CR-04 0 58

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CR 49 55
2017 CR-04 47 48
2014 CR 46 67
2014 CR-04 49 58

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CR 0 55
2017 CR-04 0 48

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 13 55
2017 CR-04 13 48
2014 CR 16 67
2014 CR-04 14 58

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 89 11 60
2017 CR-04 89 11 52

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 23 18 19 7 5 20 9 58 16 386
2017 CR-04 21 17 20 7 4 21 9 54 17 322
2017 CR-05 39 21 11 4 2 19 5 79 7 57
2014 CR 17 22 20 6 5 21 9 56 16 353
2014 CR-03 48 21 10 0 0 0 21 87 0 10
2014 CR-04 18 21 20 7 5 21 8 55 17 290
2014 CR-05 10 28 23 4 6 20 8 53 14 50

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 30 13 6 4 7 2 75 11 384
2017 CR-04 37 27 16 6 4 7 2 71 11 320
2017 CR-05 48 44 4 4 0 2 0 93 4 57
2014 CR 27 31 22 5 3 11 1 66 9 353
2014 CR-03 59 21 10 0 0 0 10 88 0 10
2014 CR-04 27 31 22 4 4 12 1 66 9 290
2014 CR-05 26 36 22 12 0 4 0 65 13 50
2011 CR 38 36 12 6 3 5 0 78 10 549
2011 CR-03 45 30 10 0 5 10 0 83 6 20
2011 CR-04 38 35 13 6 3 5 0 77 10 439
2011 CR-05 34 41 11 5 5 4 0 78 10 82
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 24 49 9 10 3 2 3 77 13 386
2017 CR-04 22 50 9 11 3 3 2 76 15 322
2017 CR-05 30 47 9 4 4 2 5 83 8 57
2014 CR 26 54 8 6 1 1 5 84 7 353
2014 CR-03 48 31 10 0 0 0 10 88 0 10
2014 CR-04 25 54 8 6 1 1 5 84 8 290
2014 CR-05 28 56 8 6 0 0 2 86 6 50
2011 CR 28 55 9 4 2 1 2 85 6 551
2011 CR-03 40 50 0 5 0 0 5 95 5 20
2011 CR-04 28 54 9 5 2 1 2 84 7 440
2011 CR-05 24 61 10 0 1 2 1 89 1 83
2008 CR 23 49 10 10 3 3 2 75 14 544
2008 CR-03 9 55 5 23 0 0 9 70 25 22
2008 CR-04 23 49 11 9 3 4 2 76 13 414
2008 CR-05 26 51 10 11 2 0 1 77 13 93

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 15 25 20 7 3 24 5 57 14 385
2017 CR-04 14 24 21 7 4 25 5 53 16 323
2017 CR-05 25 29 15 2 0 20 9 77 3 55
2014 CR 10 24 28 7 4 19 10 46 15 353
2014 CR-03 38 31 21 0 0 0 10 77 0 10
2014 CR-04 9 22 28 8 4 20 10 44 16 290
2014 CR-05 6 30 31 6 4 16 6 47 13 50
2011 CR 11 32 22 9 4 17 6 55 16 551
2011 CR-03 25 30 15 10 5 10 5 65 18 20
2011 CR-04 11 31 22 9 4 17 6 54 17 440
2011 CR-05 7 36 25 7 4 17 4 55 14 83

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 48 29 8 3 2 9 2 87 5 386
2017 CR-04 46 30 8 3 1 10 2 86 5 322
2017 CR-05 61 21 5 2 0 5 5 92 2 57
2014 CR 43 34 9 1 1 7 5 87 3 353
2014 CR-03 48 41 0 0 0 0 10 100 0 10
2014 CR-04 43 33 9 1 1 7 5 88 2 290
2014 CR-05 40 34 14 4 2 4 2 79 6 50
2011 CR 47 33 10 3 1 5 1 85 4 551
2011 CR-03 50 25 15 0 5 0 5 79 5 20
2011 CR-04 46 35 8 4 1 5 1 86 5 440
2011 CR-05 51 27 16 0 1 5 1 82 1 83
2008 CR 42 33 10 3 2 9 2 83 5 541
2008 CR-03 36 18 27 5 5 0 9 60 10 22
2008 CR-04 41 34 8 2 2 10 2 86 5 412
2008 CR-05 49 30 13 2 0 3 2 84 2 92

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 27 11 3 1 13 2 83 5 384
2017 CR-04 41 27 12 2 2 14 2 82 4 320
2017 CR-05 54 25 5 2 0 9 5 92 2 57
2014 CR 31 35 13 4 1 10 5 77 7 353
2014 CR-03 48 31 10 0 0 0 10 88 0 10
2014 CR-04 31 35 12 4 1 11 5 79 7 290
2014 CR-05 26 36 22 6 2 6 2 68 9 50
2011 CR 36 35 13 4 2 8 2 79 7 551
2011 CR-03 35 30 20 5 5 0 5 68 11 20
2011 CR-04 36 35 12 4 2 9 2 80 6 440
2011 CR-05 34 35 16 7 1 6 1 74 9 83
2008 CR 37 31 15 5 2 9 2 76 7 542
2008 CR-03 36 14 27 0 5 9 9 61 6 22
2008 CR-04 38 29 15 5 2 9 2 75 8 412
2008 CR-05 31 44 17 1 0 5 1 80 1 93
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 5 95 385
2017 CR-04 5 95 321
2014 CR 6 94 351
2014 CR-03 0 100 10
2014 CR-04 6 94 288

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 CR 43 21
2017 CR-04 41 17
2014 CR 50 20
2014 CR-04 50 18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CR 86 21
2017 CR-04 88 17
2014 CR 75 20
2014 CR-04 78 18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 17
2014 CR 0 20
2014 CR-04 0 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 17
2014 CR 0 20
2014 CR-04 0 18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 17
2014 CR 0 20
2014 CR-04 0 18

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 CR-04 0 17

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 17
2014 CR 0 20
2014 CR-04 0 18

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 17
2014 CR 0 20
2014 CR-04 0 18

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 CR 29 21

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 17
2014 CR 0 20
2014 CR-04 0 18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 17

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 CR 24 21
2017 CR-04 30 17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 CR 0 21
2017 CR-04 0 17
2014 CR 0 20
2014 CR-04 0 18

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CR 34 21
2017 CR-04 36 17
2014 CR 45 20
2014 CR-04 45 18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CR 38 21
2017 CR-04 35 17
2014 CR 35 20
2014 CR-04 28 18

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CR 29 21
2017 CR-04 30 17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CR 43 21
2017 CR-04 47 17
2014 CR 34 20
2014 CR-04 38 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14
2014 CR 0 20
2014 CR-04 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14
2014 CR 0 20
2014 CR-04 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14
2014 CR 0 20
2014 CR-04 0 18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14
2014 CR 0 20
2014 CR-04 0 18

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CR 27 18
2014 CR 26 20
2014 CR-04 28 18

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CR 38 18
2017 CR-04 35 14
2014 CR 50 20
2014 CR-04 50 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14
2014 CR 0 20
2014 CR-04 0 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CR 56 18
2017 CR-04 58 14
2014 CR 50 20
2014 CR-04 56 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 0 18
2017 CR-04 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 86 14 21
2017 CR-04 83 17 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 25 18 18 2 3 25 9 65 8 385
2017 CR-04 22 17 20 2 3 25 11 61 9 322
2017 CR-05 45 21 7 2 0 25 0 88 2 56
2014 CR 15 19 23 3 1 28 11 56 6 353
2014 CR-03 31 31 17 0 0 0 21 78 0 10
2014 CR-04 17 18 23 3 1 29 10 56 7 290
2014 CR-05 6 26 23 4 0 26 14 54 7 50

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 29 13 2 3 11 3 79 5 385
2017 CR-04 37 29 15 2 3 11 3 77 6 322
2017 CR-05 54 29 5 2 0 11 0 92 2 56
2014 CR 30 30 17 4 1 15 2 73 6 353
2014 CR-03 62 28 10 0 0 0 0 90 0 10
2014 CR-04 31 28 17 5 1 16 2 72 8 290
2014 CR-05 24 43 18 2 0 12 2 77 2 50
2011 CR 41 35 12 4 1 6 0 81 6 551
2011 CR-03 55 30 10 0 0 5 0 89 0 20
2011 CR-04 41 36 11 4 1 7 0 82 5 440
2011 CR-05 36 35 16 6 2 5 0 75 9 83
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 18 20 18 22 0 2 38 41 386
2017 CR-04 19 17 20 18 24 0 2 37 43 322
2017 CR-05 19 23 23 16 16 0 4 43 33 57

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 32 19 9 6 0 2 65 15 387
2017 CR-04 33 31 20 10 6 0 1 64 16 323
2017 CR-05 26 37 19 9 5 0 4 66 15 57

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 30 15 7 4 0 3 74 11 386
2017 CR-04 41 30 15 7 4 0 2 73 11 322
2017 CR-05 42 30 17 5 2 0 4 75 7 57

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 26 18 10 8 0 3 64 18 387
2017 CR-04 36 25 18 10 8 0 3 63 18 323
2017 CR-05 31 34 16 9 7 0 4 67 16 57

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 65 12 9 1 1 0 13 88 2 385
2017 CR-04 64 12 9 1 1 0 13 88 2 321
2017 CR-05 67 14 7 2 0 0 11 90 2 57

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 30 16 7 4 0 1 73 11 385
2017 CR-04 40 29 17 8 5 0 1 70 13 321
2017 CR-05 49 39 7 0 2 0 4 91 2 57

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 30 16 7 3 0 2 73 10 383
2017 CR-04 40 29 18 8 3 0 2 70 11 319
2017 CR-05 48 37 9 2 2 0 4 87 4 57

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 34 16 10 3 0 2 71 13 384
2017 CR-04 36 32 16 11 3 0 1 70 14 320
2017 CR-05 35 40 16 5 0 0 4 78 5 57

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 29 16 9 4 1 1 70 13 383
2017 CR-04 39 28 18 10 4 1 0 68 14 320
2017 CR-05 48 36 7 5 2 0 2 85 7 56

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 34 36 15 8 4 1 2 72 13 384
2017 CR-04 33 36 15 9 5 1 1 70 15 320
2017 CR-05 37 37 17 4 2 0 4 77 5 57

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 65 19 8 3 1 0 4 87 4 387
2017 CR-04 64 19 8 3 1 0 4 86 5 323
2017 CR-05 74 14 9 0 0 0 4 91 0 57

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 76 10 6 4 2 0 2 88 6 385
2017 CR-04 76 10 6 4 2 0 3 88 6 322
2017 CR-05 82 11 4 2 0 0 2 95 2 56

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 57 26 10 3 2 0 2 85 5 386
2017 CR-04 57 25 10 3 2 0 2 84 6 323
2017 CR-05 57 34 7 0 0 0 2 93 0 56

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 66 16 7 5 4 0 2 84 9 385
2017 CR-04 66 17 6 5 4 0 2 84 10 322
2017 CR-05 75 14 8 2 0 0 2 90 2 56

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 6 1 1 1 0 30 96 2 385
2017 CR-04 60 5 1 1 0 0 33 96 2 322
2017 CR-05 75 8 0 0 0 0 18 100 0 56

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 72 14 5 1 1 0 7 93 1 384
2017 CR-04 72 14 5 1 1 0 7 93 2 321
2017 CR-05 78 16 2 0 0 0 4 98 0 56

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 20 11 8 6 0 3 74 15 385
2017 CR-04 49 21 12 8 6 0 4 72 15 323
2017 CR-05 65 13 9 6 5 0 2 79 11 55

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 52 30 8 4 2 0 3 85 7 385
2017 CR-04 49 31 10 4 2 0 3 83 7 322
2017 CR-05 67 22 0 5 2 0 4 93 7 56

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 24 35 27 9 5 0 1 60 13 387
2017 CR-04 25 33 28 8 5 0 1 59 14 323
2017 CR-05 25 40 26 9 0 0 0 65 9 57

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 6 13 36 27 17 0 1 44 20 384
2017 CR-04 7 14 36 27 16 0 0 44 20 320
2017 CR-05 4 11 37 28 19 0 2 48 14 57

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 40 11 9 5 4 0 74 14 387
2017 CR-04 30 41 10 9 6 4 0 74 16 323
2017 CR-05 37 37 16 4 0 7 0 79 4 57

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 40 15 9 7 2 0 68 17 385
2017 CR-04 26 38 15 10 8 2 0 66 18 321
2017 CR-05 32 51 14 2 2 0 0 82 4 57
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 14 86 386
2017 CR-04 15 85 322
2017 CR-05 9 91 57
2014 CR 19 81 350
2014 CR-04 19 81 288
2014 CR-05 18 82 50

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 96 4 53
2017 CR-04 96 4 47
2014 CR 79 21 67
2014 CR-04 78 22 55

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 41 9 2 4 0 0 86 6 51
2017 CR-04 44 42 10 2 2 0 0 86 4 45
2014 CR 62 19 4 13 0 0 2 83 14 53
2014 CR-04 63 14 5 16 0 0 2 78 17 43
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 27 16 12 11 1 1 33 67 386
2017 CR-04 32 28 15 11 11 1 1 32 68 322
2017 CR-05 33 21 23 16 5 0 2 33 67 57

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 CR 26 251
2017 CR-04 26 211
2017 CR-05 28 37

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CR 26 251
2017 CR-04 25 211
2017 CR-05 32 37

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CR 25 251
2017 CR-04 26 211
2017 CR-05 24 37

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 CR 36 251
2017 CR-04 38 211
2017 CR-05 32 37

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 CR 4 251
2017 CR-04 5 211
2017 CR-05 0 37

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 CR 45 251
2017 CR-04 44 211
2017 CR-05 46 37

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 CR 9 53 17 11 1 10 240
2017 CR-04 10 50 16 11 1 11 201
2017 CR-05 0 64 19 11 0 5 37

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 14 20 20 13 20 1 11 39 39 252
2017 CR-04 13 18 20 13 22 1 12 36 41 212
2017 CR-05 19 32 22 8 13 0 5 54 23 37

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 5 12 15 15 43 1 9 19 65 251
2017 CR-04 6 10 15 16 42 1 10 18 66 211
2017 CR-05 3 21 16 8 49 0 3 25 59 37
Date modified: