2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 31 47 5 14 3 0 0 78 17 151
2017 CO-01 27 41 5 27 0 0 0 68 27 22
2017 CO-02 34 45 5 12 5 0 0 79 17 85
2017 CO-03 28 51 8 13 0 0 0 79 13 39
2014 CO 20 52 8 12 7 0 0 73 19 154
2014 CO-01 14 71 0 14 0 0 0 86 14 14
2014 CO-02 21 50 6 13 10 0 0 71 23 93
2014 CO-03 17 56 15 10 2 0 0 73 12 41
2011 CO 29 56 4 9 2 0 0 85 11 174
2011 CO-01 26 63 0 5 5 0 0 89 11 19
2011 CO-02 26 58 6 9 2 0 0 84 11 104
2011 CO-03 38 50 2 8 2 0 0 88 10 48
2008 CO 43 39 5 11 2 0 0 82 13 115
2008 CO-01 27 47 7 20 0 0 0 73 20 15
2008 CO-02 49 40 4 7 0 0 0 88 7 68
2008 CO-03 33 37 7 15 7 0 0 70 22 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 77 14 5 2 1 1 0 92 3 152
2017 CO-01 63 32 0 0 5 0 0 95 5 22
2017 CO-02 79 12 5 2 1 1 0 92 4 85
2017 CO-03 82 8 5 3 0 3 0 92 3 39
2014 CO 71 21 4 2 1 1 1 93 3 154
2014 CO-01 79 14 7 0 0 0 0 93 0 14
2014 CO-02 71 18 5 1 2 1 1 91 3 93
2014 CO-03 63 32 0 5 0 0 0 95 5 41
2011 CO 74 16 5 4 1 2 0 91 5 174
2011 CO-01 68 11 11 5 0 5 0 83 6 19
2011 CO-02 71 17 6 4 1 1 0 89 5 104
2011 CO-03 79 15 0 4 0 2 0 96 4 48
2008 CO 70 19 5 4 1 0 1 89 5 115
2008 CO-01 73 27 0 0 0 0 0 100 0 15
2008 CO-02 72 16 3 7 1 0 0 88 9 68
2008 CO-03 67 19 11 0 0 0 4 88 0 27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 69 16 5 7 3 0 0 86 10 152
2017 CO-01 64 18 0 9 9 0 0 82 18 22
2017 CO-02 70 19 4 6 2 0 0 88 8 85
2017 CO-03 77 10 5 8 0 0 0 87 8 39
2014 CO 67 16 6 5 4 0 1 84 9 154
2014 CO-01 86 7 0 7 0 0 0 93 7 14
2014 CO-02 65 17 9 2 6 0 1 83 9 93
2014 CO-03 66 15 5 12 0 0 2 83 13 41
2011 CO 65 16 5 9 5 0 0 81 14 174
2011 CO-01 63 21 5 0 11 0 0 84 11 19
2011 CO-02 63 15 6 11 5 0 0 79 15 104
2011 CO-03 67 17 4 10 2 0 0 83 13 48
2008 CO 59 23 2 10 4 0 1 83 15 115
2008 CO-01 60 20 0 20 0 0 0 80 20 15
2008 CO-02 62 22 3 9 4 0 0 84 13 68
2008 CO-03 48 33 0 7 7 0 4 85 15 27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 36 35 7 14 7 0 1 72 21 152
2017 CO-01 23 41 5 27 5 0 0 64 32 22
2017 CO-02 41 34 6 11 8 0 0 75 19 85
2017 CO-03 31 41 8 18 3 0 0 72 20 39
2014 CO 36 43 8 6 8 0 0 79 14 154
2014 CO-01 36 50 14 0 0 0 0 86 0 14
2014 CO-02 37 41 6 6 10 0 0 77 16 93
2014 CO-03 34 44 10 7 5 0 0 78 12 41
2011 CO 35 40 8 10 7 0 1 75 17 173
2011 CO-01 33 39 6 11 11 0 0 72 22 18
2011 CO-02 32 43 9 12 4 0 1 76 16 104
2011 CO-03 42 33 6 6 13 0 0 75 19 48

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 45 17 11 3 0 0 69 14 152
2017 CO-01 18 32 28 18 5 0 0 49 23 22
2017 CO-02 29 44 15 7 5 0 0 73 12 85
2017 CO-03 18 51 15 15 0 0 0 69 15 39
2014 CO 15 43 14 19 8 0 0 59 27 153
2014 CO-01 14 50 29 7 0 0 0 64 7 14
2014 CO-02 15 40 14 21 10 0 0 56 30 92
2014 CO-03 15 54 10 20 2 0 0 68 22 41
2011 CO 22 48 14 11 4 0 0 70 16 174
2011 CO-01 26 63 0 5 5 0 0 89 11 19
2011 CO-02 15 48 18 13 5 0 0 63 18 104
2011 CO-03 35 42 10 10 2 0 0 77 13 48
2008 CO 16 39 20 14 10 1 1 55 24 114
2008 CO-01 13 27 27 13 13 7 0 43 29 15
2008 CO-02 16 45 16 15 6 0 1 62 21 67
2008 CO-03 15 33 22 15 15 0 0 48 30 27

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 48 41 7 3 2 0 0 88 5 152
2017 CO-01 45 37 9 5 5 0 0 82 9 22
2017 CO-02 51 39 6 4 1 0 0 89 5 85
2017 CO-03 44 46 5 3 3 0 0 90 5 39
2014 CO 37 45 6 10 2 0 0 82 12 154
2014 CO-01 43 36 7 14 0 0 0 79 14 14
2014 CO-02 41 40 8 10 2 0 0 81 12 93
2014 CO-03 27 56 5 10 2 0 0 83 12 41
2011 CO 37 45 13 5 0 0 0 83 5 174
2011 CO-01 21 63 16 0 0 0 0 84 0 19
2011 CO-02 37 44 13 6 0 0 0 81 6 104
2011 CO-03 46 40 10 4 0 0 0 85 4 48
2008 CO 44 41 9 4 2 0 1 86 5 114
2008 CO-01 27 53 13 0 7 0 0 80 7 15
2008 CO-02 40 43 10 6 0 0 0 84 6 67
2008 CO-03 56 37 4 0 0 0 4 96 0 27

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 52 40 5 2 1 0 0 92 3 152
2017 CO-01 45 42 9 5 0 0 0 86 5 22
2017 CO-02 54 37 5 2 2 0 0 91 5 85
2017 CO-03 54 46 0 0 0 0 0 100 0 39
2014 CO 44 44 6 6 0 0 0 88 6 153
2014 CO-01 50 43 0 7 0 0 0 93 7 14
2014 CO-02 48 37 8 8 0 0 0 85 8 92
2014 CO-03 34 56 7 2 0 0 0 90 2 41
2011 CO 40 49 6 4 1 0 0 90 5 174
2011 CO-01 16 74 0 11 0 0 0 89 11 19
2011 CO-02 39 47 10 4 0 0 0 87 4 104
2011 CO-03 50 46 0 2 2 0 0 96 4 48
2008 CO 43 48 6 2 1 0 0 91 3 115
2008 CO-01 27 67 0 7 0 0 0 93 7 15
2008 CO-02 37 54 6 1 1 0 0 91 3 68
2008 CO-03 63 30 7 0 0 0 0 93 0 27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 51 41 3 2 1 0 1 93 3 152
2017 CO-01 46 50 5 0 0 0 0 95 0 22
2017 CO-02 56 37 0 2 2 0 2 95 5 85
2017 CO-03 44 46 8 3 0 0 0 90 3 39
2014 CO 42 41 6 6 3 0 0 84 10 154
2014 CO-01 36 43 14 7 0 0 0 79 7 14
2014 CO-02 50 33 5 8 4 0 0 83 12 93
2014 CO-03 29 63 5 2 0 0 0 93 2 41

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 42 34 11 10 3 0 0 76 12 152
2017 CO-01 41 41 9 9 0 0 0 82 9 22
2017 CO-02 46 27 12 13 2 0 0 73 15 85
2017 CO-03 36 46 10 5 3 0 0 82 8 39
2014 CO 33 38 14 10 6 0 0 71 16 154
2014 CO-01 36 50 7 7 0 0 0 86 7 14
2014 CO-02 39 32 16 8 5 0 0 71 13 93
2014 CO-03 15 51 12 15 7 0 0 66 22 41
2011 CO 35 43 9 10 3 1 0 78 13 173
2011 CO-01 42 47 0 5 5 0 0 89 11 19
2011 CO-02 33 41 10 13 3 1 0 75 16 103
2011 CO-03 35 48 10 4 2 0 0 83 6 48

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 30 27 13 11 16 0 3 59 28 152
2017 CO-01 32 23 23 14 5 0 5 57 19 22
2017 CO-02 28 27 11 14 19 0 1 56 34 85
2017 CO-03 33 28 13 5 15 0 5 65 22 39
2014 CO 20 26 8 27 17 1 1 47 45 154
2014 CO-01 21 36 7 29 7 0 0 57 36 14
2014 CO-02 24 27 8 24 16 1 1 52 41 93
2014 CO-03 10 17 12 34 27 0 0 27 61 41
2011 CO 13 32 9 18 25 1 2 46 44 174
2011 CO-01 21 47 5 5 11 0 11 76 18 19
2011 CO-02 11 36 8 17 27 1 1 47 45 104
2011 CO-03 17 17 15 27 25 0 0 33 52 48
2008 CO 22 17 7 25 29 1 0 39 54 115
2008 CO-01 33 7 0 27 33 0 0 40 60 15
2008 CO-02 25 19 9 19 26 1 0 45 46 68
2008 CO-03 7 19 4 37 33 0 0 26 70 27

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 38 44 10 7 2 0 0 82 9 151
2017 CO-01 41 32 14 9 5 0 0 73 14 22
2017 CO-02 36 44 11 7 2 0 0 80 9 84
2017 CO-03 41 49 5 5 0 0 0 90 5 39
2014 CO 25 47 14 6 8 0 0 72 15 154
2014 CO-01 43 36 7 7 7 0 0 79 14 14
2014 CO-02 25 42 15 9 10 0 0 67 18 93
2014 CO-03 15 63 15 2 5 0 0 78 7 41
2011 CO 29 53 10 4 4 0 0 82 8 174
2011 CO-01 21 74 5 0 0 0 0 95 0 19
2011 CO-02 23 54 13 5 5 0 0 77 10 104
2011 CO-03 42 46 4 4 4 0 0 88 8 48
2008 CO 41 38 10 9 2 0 0 79 10 115
2008 CO-01 20 60 13 0 7 0 0 80 7 15
2008 CO-02 40 40 10 10 0 0 0 79 10 68
2008 CO-03 48 30 11 7 4 0 0 78 11 27

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 24 39 15 16 5 0 0 64 21 151
2017 CO-01 27 37 14 23 0 0 0 64 23 22
2017 CO-02 23 38 17 16 7 0 0 60 23 84
2017 CO-03 26 44 10 15 5 0 0 69 20 39
2014 CO 15 42 23 12 9 0 0 57 21 154
2014 CO-01 21 57 7 14 0 0 0 79 14 14
2014 CO-02 17 37 26 10 11 0 0 54 20 93
2014 CO-03 10 44 24 15 7 0 0 54 22 41
2011 CO 18 45 18 14 5 0 0 63 19 174
2011 CO-01 32 37 21 5 5 0 0 68 11 19
2011 CO-02 15 41 20 19 4 0 0 57 23 104
2011 CO-03 17 58 13 6 6 0 0 75 13 48

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 49 8 11 6 0 0 75 18 150
2017 CO-01 13 51 14 14 9 0 0 64 23 22
2017 CO-02 27 47 8 10 7 0 0 75 17 84
2017 CO-03 29 50 3 16 3 0 0 79 18 38

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 44 40 10 5 1 1 0 85 5 151
2017 CO-01 32 45 14 9 0 0 0 77 9 22
2017 CO-02 43 40 11 5 1 0 0 83 6 84
2017 CO-03 49 41 5 3 0 3 0 92 3 39
2014 CO 35 44 12 5 4 0 0 79 9 154
2014 CO-01 57 29 7 0 7 0 0 86 7 14
2014 CO-02 36 43 11 8 3 0 0 79 11 93
2014 CO-03 29 51 17 0 2 0 0 80 2 41
2011 CO 37 45 9 7 3 0 0 82 10 174
2011 CO-01 37 53 5 5 0 0 0 89 5 19
2011 CO-02 33 46 10 9 3 0 0 79 12 104
2011 CO-03 44 40 8 4 4 0 0 83 8 48
2008 CO 44 40 7 6 3 0 0 84 9 115
2008 CO-01 27 60 7 0 7 0 0 87 7 15
2008 CO-02 46 40 9 6 0 0 0 85 6 68
2008 CO-03 52 30 4 11 4 0 0 81 15 27

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 33 38 14 10 5 0 0 71 15 151
2017 CO-01 37 32 14 9 9 0 0 68 18 22
2017 CO-02 31 38 11 13 7 0 0 69 20 84
2017 CO-03 38 38 18 5 0 0 0 77 5 39

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 47 42 8 3 0 0 0 90 3 152
2017 CO-01 46 50 5 0 0 0 0 95 0 22
2017 CO-02 45 43 11 2 0 0 0 87 2 85
2017 CO-03 56 36 3 5 0 0 0 92 5 39
2014 CO 52 30 11 6 1 0 0 83 6 154
2014 CO-01 71 14 7 7 0 0 0 86 7 14
2014 CO-02 51 31 10 8 1 0 0 82 9 93
2014 CO-03 49 32 17 2 0 0 0 80 2 41
2011 CO 48 43 6 3 1 0 0 91 3 174
2011 CO-01 53 47 0 0 0 0 0 100 0 19
2011 CO-02 39 46 10 4 1 0 0 86 5 104
2011 CO-03 65 33 0 2 0 0 0 98 2 48

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 31 49 9 9 1 0 0 80 11 152
2017 CO-01 27 55 5 14 0 0 0 82 14 22
2017 CO-02 29 49 8 11 2 0 0 79 13 85
2017 CO-03 38 51 8 3 0 0 0 90 3 39
2014 CO 23 46 11 14 6 0 0 69 20 154
2014 CO-01 21 43 21 14 0 0 0 64 14 14
2014 CO-02 25 44 9 14 9 0 0 69 23 93
2014 CO-03 22 51 15 10 2 0 0 73 12 41
2011 CO 31 50 6 11 1 0 0 81 13 174
2011 CO-01 26 42 11 21 0 0 0 68 21 19
2011 CO-02 27 51 8 13 2 0 0 78 14 104
2011 CO-03 44 48 2 6 0 0 0 92 6 48

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 40 37 13 5 3 1 0 78 9 152
2017 CO-01 37 32 14 14 0 5 0 71 14 22
2017 CO-02 39 36 14 6 5 0 0 75 11 85
2017 CO-03 46 41 10 0 3 0 0 87 3 39
2014 CO 29 37 12 15 6 0 0 66 21 154
2014 CO-01 36 14 29 14 7 0 0 50 21 14
2014 CO-02 32 38 11 12 8 0 0 70 19 93
2014 CO-03 22 44 12 20 2 0 0 66 22 41

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 36 38 17 6 3 1 0 74 10 151
2017 CO-01 32 45 14 5 0 5 0 80 5 22
2017 CO-02 39 32 18 6 6 0 0 70 12 85
2017 CO-03 36 46 13 5 0 0 0 82 5 39
2014 CO 24 37 15 16 7 0 1 62 23 154
2014 CO-01 29 50 0 21 0 0 0 79 21 14
2014 CO-02 28 33 16 13 9 0 1 62 22 93
2014 CO-03 10 49 20 22 0 0 0 59 22 41
2011 CO 36 46 12 5 1 0 1 83 6 173
2011 CO-01 33 61 0 6 0 0 0 94 6 18
2011 CO-02 30 47 15 6 1 0 1 78 7 104
2011 CO-03 48 40 8 4 0 0 0 88 4 48

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 44 41 12 3 1 0 0 84 4 152
2017 CO-01 41 41 14 5 0 0 0 82 5 22
2017 CO-02 43 38 14 4 1 0 0 81 5 85
2017 CO-03 44 49 5 3 0 0 0 92 3 39
2014 CO 34 44 10 6 6 1 0 78 12 154
2014 CO-01 50 29 7 7 7 0 0 79 14 14
2014 CO-02 30 44 12 6 6 1 0 75 13 93
2014 CO-03 29 56 7 2 5 0 0 85 7 41
2011 CO 38 51 8 3 1 0 0 89 3 174
2011 CO-01 32 63 5 0 0 0 0 95 0 19
2011 CO-02 34 52 10 4 1 0 0 86 5 104
2011 CO-03 48 44 6 2 0 0 0 92 2 48
2008 CO 48 39 10 2 2 0 0 87 3 115
2008 CO-01 40 40 13 0 7 0 0 80 7 15
2008 CO-02 44 46 9 1 0 0 0 90 1 68
2008 CO-03 59 26 7 4 4 0 0 85 7 27

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 21 39 26 9 5 1 1 60 13 150
2017 CO-01 46 40 14 0 0 0 0 86 0 22
2017 CO-02 15 42 25 11 7 0 0 57 18 84
2017 CO-03 15 36 36 8 3 0 3 53 11 39
2014 CO 13 38 30 16 3 0 1 52 18 154
2014 CO-01 0 50 36 7 7 0 0 50 14 14
2014 CO-02 16 40 27 13 3 0 1 57 16 93
2014 CO-03 10 29 39 22 0 0 0 39 22 41
2011 CO 15 32 26 17 9 1 1 47 26 174
2011 CO-01 21 42 16 16 0 5 0 67 17 19
2011 CO-02 14 35 25 17 8 0 1 50 25 104
2011 CO-03 15 23 33 17 13 0 0 38 29 48
2008 CO 14 30 29 16 10 1 0 45 26 115
2008 CO-01 20 40 27 13 0 0 0 60 13 15
2008 CO-02 19 32 31 12 6 0 0 51 18 68
2008 CO-03 0 22 22 22 30 4 0 23 54 27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 13 29 37 15 3 1 1 18 43 152
2017 CO-01 14 32 36 9 5 5 0 14 48 22
2017 CO-02 16 22 37 19 5 0 0 24 39 85
2017 CO-03 8 46 36 10 0 0 0 10 54 39
2014 CO 10 36 40 10 3 0 1 13 47 154
2014 CO-01 21 21 43 14 0 0 0 14 43 14
2014 CO-02 10 39 41 9 1 0 1 10 49 93
2014 CO-03 2 37 41 12 7 0 0 20 39 41
2011 CO 6 40 36 14 2 1 2 16 47 174
2011 CO-01 11 26 37 11 11 5 0 22 39 19
2011 CO-02 6 41 36 13 1 0 3 15 49 104
2011 CO-03 4 42 38 17 0 0 0 17 46 48
2008 CO 11 32 42 11 2 0 1 13 44 114
2008 CO-01 7 20 33 27 7 0 7 36 29 15
2008 CO-02 9 34 46 9 1 0 0 10 43 67
2008 CO-03 15 37 37 11 0 0 0 11 52 27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 13 20 35 19 8 3 1 29 34 152
2017 CO-01 9 37 23 18 14 0 0 32 46 22
2017 CO-02 18 14 35 20 7 5 1 29 34 85
2017 CO-03 8 23 43 18 8 0 0 26 31 39
2014 CO 20 30 32 11 6 0 1 17 51 153
2014 CO-01 36 14 43 7 0 0 0 7 50 14
2014 CO-02 16 34 33 12 4 0 1 16 51 92
2014 CO-03 17 29 32 7 12 0 2 20 48 41
2011 CO 11 25 36 21 4 1 2 26 37 173
2011 CO-01 16 21 26 21 11 5 0 33 39 19
2011 CO-02 10 23 39 21 4 0 3 26 34 103
2011 CO-03 10 31 33 23 2 0 0 25 42 48
2008 CO 6 25 39 21 7 0 2 28 32 115
2008 CO-01 7 20 27 27 13 0 7 43 29 15
2008 CO-02 1 28 40 21 9 0 1 30 30 68
2008 CO-03 15 19 48 19 0 0 0 19 33 27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 17 33 31 13 4 1 1 17 51 152
2017 CO-01 14 36 18 22 5 5 0 29 52 22
2017 CO-02 19 34 32 10 6 0 0 16 53 85
2017 CO-03 15 33 41 10 0 0 0 10 49 39
2014 CO 36 35 21 4 3 0 1 7 72 154
2014 CO-01 21 43 29 7 0 0 0 7 64 14
2014 CO-02 37 38 20 2 2 0 1 4 75 93
2014 CO-03 39 29 20 5 7 0 0 12 68 41
2011 CO 25 34 32 7 1 0 2 8 60 174
2011 CO-01 37 21 37 5 0 0 0 5 58 19
2011 CO-02 21 39 30 6 2 0 2 8 62 104
2011 CO-03 27 29 31 10 0 0 2 11 57 48
2008 CO 15 23 43 13 5 0 1 18 39 115
2008 CO-01 7 20 33 20 13 0 7 36 29 15
2008 CO-02 13 24 44 15 4 0 0 19 37 68
2008 CO-03 19 26 48 7 0 0 0 7 44 27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 9 26 43 15 5 1 1 20 36 152
2017 CO-01 0 0 55 22 23 0 0 45 0 22
2017 CO-02 11 30 41 14 4 0 0 18 41 85
2017 CO-03 10 33 46 10 0 0 0 10 44 39
2014 CO 13 30 36 17 3 0 1 20 44 154
2014 CO-01 0 7 71 21 0 0 0 21 7 14
2014 CO-02 14 35 32 15 3 0 1 18 49 93
2014 CO-03 12 29 39 17 2 0 0 20 41 41
2011 CO 16 26 38 17 2 0 1 19 43 173
2011 CO-01 5 26 32 26 11 0 0 37 32 19
2011 CO-02 17 26 34 19 2 0 2 22 44 103
2011 CO-03 17 27 48 8 0 0 0 8 44 48
2008 CO 13 22 42 17 5 0 1 23 35 115
2008 CO-01 7 27 20 33 7 0 7 43 36 15
2008 CO-02 7 16 53 16 7 0 0 24 24 68
2008 CO-03 26 30 30 15 0 0 0 15 56 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 19 29 35 9 4 3 2 14 50 152
2017 CO-01 0 14 54 14 5 10 5 21 16 22
2017 CO-02 25 27 33 9 5 1 0 14 53 85
2017 CO-03 15 44 33 8 0 0 0 8 59 39
2014 CO 41 32 21 4 2 0 1 6 73 154
2014 CO-01 21 29 43 7 0 0 0 7 50 14
2014 CO-02 44 30 20 2 2 0 1 4 75 93
2014 CO-03 37 34 20 7 2 0 0 10 71 41
2011 CO 22 35 29 9 2 1 2 11 59 174
2011 CO-01 16 26 32 16 11 0 0 26 42 19
2011 CO-02 23 34 30 10 1 1 2 11 58 104
2011 CO-03 21 44 29 4 0 0 2 4 66 48
2008 CO 14 31 36 13 5 0 1 18 46 115
2008 CO-01 7 7 33 33 13 0 7 50 14 15
2008 CO-02 9 37 37 13 4 0 0 18 46 68
2008 CO-03 26 30 37 4 4 0 0 7 56 27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 11 25 30 22 8 4 1 31 37 151
2017 CO-01 0 45 23 18 5 10 0 25 50 22
2017 CO-02 12 24 32 21 9 1 0 31 36 84
2017 CO-03 13 18 36 28 5 0 0 33 31 39
2014 CO 21 23 32 18 6 0 1 24 45 154
2014 CO-01 36 7 50 7 0 0 0 7 43 14
2014 CO-02 21 23 32 16 8 0 1 24 44 93
2014 CO-03 15 29 29 22 5 0 0 27 44 41
2011 CO 12 25 36 20 5 1 3 25 38 174
2011 CO-01 26 21 26 21 0 0 5 22 50 19
2011 CO-02 13 21 36 19 7 1 4 27 35 104
2011 CO-03 4 33 40 21 2 0 0 23 38 48
2008 CO 11 25 34 19 8 0 3 28 37 114
2008 CO-01 7 13 20 33 20 0 7 57 21 15
2008 CO-02 7 27 36 22 6 0 1 29 35 67
2008 CO-03 11 33 41 4 7 0 4 12 46 27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 13 30 34 17 3 3 1 20 45 151
2017 CO-01 9 27 27 23 5 10 0 30 40 22
2017 CO-02 9 34 33 18 2 1 1 21 45 84
2017 CO-03 23 26 41 10 0 0 0 10 49 39
2014 CO 35 33 24 3 3 1 1 7 69 153
2014 CO-01 21 50 29 0 0 0 0 0 71 14
2014 CO-02 33 31 26 5 2 1 1 8 66 93
2014 CO-03 40 30 20 0 8 0 3 8 72 40
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 81 11 3 3 2 1 0 93 5 152
2017 CO-01 82 5 5 5 5 0 0 86 9 22
2017 CO-02 82 12 1 2 2 0 0 94 5 85
2017 CO-03 82 13 3 3 0 0 0 95 3 39
2014 CO 81 9 5 3 1 0 3 92 3 154
2014 CO-01 86 7 7 0 0 0 0 93 0 14
2014 CO-02 79 10 6 1 1 0 3 91 2 93
2014 CO-03 83 7 0 7 0 0 2 93 8 41
2011 CO 77 13 5 3 1 0 1 91 4 173
2011 CO-01 61 22 17 0 0 0 0 83 0 18
2011 CO-02 76 14 4 4 1 0 1 91 5 104
2011 CO-03 83 6 4 4 0 0 2 91 4 48
2008 CO 72 12 1 6 3 0 5 89 10 115
2008 CO-01 87 7 0 7 0 0 0 93 7 15
2008 CO-02 76 6 1 6 6 0 4 86 12 68
2008 CO-03 56 26 0 7 0 0 11 92 8 27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 22 33 12 10 7 9 6 65 20 152
2017 CO-01 13 23 14 9 18 14 10 47 35 22
2017 CO-02 26 31 13 12 6 7 6 65 20 85
2017 CO-03 21 38 13 8 5 10 5 70 15 39
2014 CO 32 33 11 12 8 1 3 68 21 154
2014 CO-01 14 21 29 36 0 0 0 36 36 14
2014 CO-02 35 31 9 9 11 1 4 71 20 93
2014 CO-03 29 41 10 12 5 2 0 73 18 41

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 42 33 12 7 5 1 0 77 11 151
2017 CO-01 27 32 14 14 14 0 0 59 27 22
2017 CO-02 46 31 13 6 5 0 0 77 11 85
2017 CO-03 42 39 11 5 0 3 0 84 5 38
2014 CO 40 32 9 13 6 0 0 72 19 154
2014 CO-01 14 29 14 29 14 0 0 43 43 14
2014 CO-02 44 31 9 9 8 0 0 75 16 93
2014 CO-03 37 37 10 15 2 0 0 73 17 41

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 39 37 7 11 3 3 0 78 14 151
2017 CO-01 36 27 0 18 14 5 0 67 33 22
2017 CO-02 39 37 9 12 1 1 0 77 13 84
2017 CO-03 41 38 8 8 0 5 0 84 8 39
2014 CO 25 38 12 18 6 1 1 64 24 154
2014 CO-01 0 57 7 29 7 0 0 57 36 14
2014 CO-02 30 31 12 18 5 1 2 63 24 93
2014 CO-03 20 49 12 17 2 0 0 68 20 41
2011 CO 28 49 10 10 3 0 0 77 13 174
2011 CO-01 32 32 11 26 0 0 0 63 26 19
2011 CO-02 27 48 12 9 5 0 0 75 13 104
2011 CO-03 29 58 4 6 2 0 0 88 8 48
2008 CO 30 41 10 11 5 0 3 73 17 115
2008 CO-01 33 27 13 20 7 0 0 60 27 15
2008 CO-02 29 49 10 6 3 0 3 80 9 68
2008 CO-03 30 33 7 15 11 0 4 65 27 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 28 39 10 8 6 9 1 74 15 152
2017 CO-01 19 32 5 9 9 27 0 69 25 22
2017 CO-02 28 39 12 8 7 5 1 71 16 85
2017 CO-03 33 44 8 8 3 5 0 81 11 39
2014 CO 27 30 14 17 6 3 1 60 25 154
2014 CO-01 21 21 36 7 7 7 0 46 15 14
2014 CO-02 25 33 12 18 6 3 2 61 26 93
2014 CO-03 37 29 12 17 2 2 0 68 20 41
2011 CO 41 31 8 14 4 2 0 73 19 173
2011 CO-01 21 37 16 26 0 0 0 58 26 19
2011 CO-02 37 31 8 17 6 2 0 69 23 103
2011 CO-03 56 27 6 6 2 2 0 85 9 48
2008 CO 28 29 14 13 11 3 2 60 26 115
2008 CO-01 27 20 20 13 13 7 0 50 29 15
2008 CO-02 29 32 12 15 7 3 1 65 23 68
2008 CO-03 26 22 19 11 15 4 4 52 28 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 10 24 16 16 13 18 3 43 37 152
2017 CO-01 4 9 5 18 23 41 0 23 70 22
2017 CO-02 12 21 19 14 14 17 4 41 36 85
2017 CO-03 8 41 13 21 8 8 2 54 32 39
2014 CO 6 25 19 21 19 8 2 35 44 154
2014 CO-01 0 14 29 29 29 0 0 14 57 14
2014 CO-02 5 24 18 19 20 10 3 33 46 93
2014 CO-03 7 37 20 17 12 7 0 47 32 41

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 45 43 3 6 3 1 0 88 9 152
2017 CO-01 37 32 9 18 5 0 0 68 23 22
2017 CO-02 47 42 4 5 2 0 0 89 7 85
2017 CO-03 46 49 0 3 3 0 0 95 5 39
2014 CO 43 41 8 6 1 1 0 84 8 154
2014 CO-01 21 36 21 21 0 0 0 57 21 14
2014 CO-02 45 40 9 5 1 0 0 85 6 93
2014 CO-03 41 44 5 5 2 2 0 88 8 41
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 36 39 9 12 3 1 1 76 15 152
2017 CO-01 27 42 18 9 0 0 5 72 9 22
2017 CO-02 42 33 8 13 4 0 0 75 16 85
2017 CO-03 28 54 3 13 3 0 0 82 15 39
2014 CO 35 40 9 10 5 1 0 75 16 154
2014 CO-01 43 43 7 0 7 0 0 86 7 14
2014 CO-02 33 39 9 13 5 1 0 73 18 93
2014 CO-03 32 46 10 7 5 0 0 78 12 41
2011 CO 28 44 16 7 3 1 1 73 11 173
2011 CO-01 32 47 5 11 5 0 0 79 16 19
2011 CO-02 27 43 18 8 3 0 1 71 11 103
2011 CO-03 27 46 17 4 4 2 0 74 9 48
2008 CO 23 39 20 8 10 0 1 62 18 114
2008 CO-01 33 33 7 13 13 0 0 67 27 15
2008 CO-02 24 38 26 6 6 0 0 62 12 68
2008 CO-03 15 42 15 12 15 0 0 58 27 26

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 45 36 10 5 2 2 0 83 7 151
2017 CO-01 32 59 5 0 5 0 0 91 5 22
2017 CO-02 54 25 11 7 2 1 0 80 9 85
2017 CO-03 32 52 11 3 0 3 0 86 3 38
2014 CO 39 35 12 7 4 1 1 77 11 154
2014 CO-01 50 36 0 0 14 0 0 86 14 14
2014 CO-02 37 34 13 10 3 2 1 73 13 93
2014 CO-03 41 37 12 5 2 0 2 80 8 41
2011 CO 41 37 15 4 2 1 0 79 6 172
2011 CO-01 63 26 11 0 0 0 0 89 0 19
2011 CO-02 36 36 20 4 3 1 0 73 7 103
2011 CO-03 42 44 4 6 2 2 0 87 9 48
2008 CO 34 29 19 5 7 3 3 67 13 114
2008 CO-01 27 33 20 7 7 7 0 64 14 15
2008 CO-02 38 25 22 4 4 3 3 67 9 68
2008 CO-03 27 35 15 8 12 0 4 64 20 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 43 34 8 11 5 1 0 77 15 152
2017 CO-01 41 31 5 18 5 0 0 73 23 22
2017 CO-02 48 29 9 7 7 0 0 77 14 85
2017 CO-03 31 46 8 15 0 0 0 77 15 39
2014 CO 36 39 6 13 5 1 0 75 18 154
2014 CO-01 43 50 0 7 0 0 0 93 7 14
2014 CO-02 32 39 9 13 8 0 0 71 20 93
2014 CO-03 39 37 5 15 2 2 0 78 18 41
2011 CO 36 40 12 9 3 0 0 76 12 173
2011 CO-01 42 37 5 16 0 0 0 79 16 19
2011 CO-02 34 35 17 10 4 0 0 69 14 103
2011 CO-03 35 52 4 6 2 0 0 88 8 48
2008 CO 31 36 11 11 11 1 1 68 21 114
2008 CO-01 27 33 13 13 13 0 0 60 27 15
2008 CO-02 32 35 12 13 6 1 0 69 19 68
2008 CO-03 23 46 8 4 19 0 0 69 23 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 88 6 3 2 1 1 0 95 3 152
2017 CO-01 82 9 0 5 5 0 0 91 9 22
2017 CO-02 92 6 1 1 0 0 0 98 1 85
2017 CO-03 85 5 8 3 0 0 0 90 3 39
2014 CO 81 7 6 1 1 0 5 92 1 154
2014 CO-01 86 7 7 0 0 0 0 93 0 14
2014 CO-02 77 10 9 0 0 0 4 91 0 93
2014 CO-03 88 0 2 2 2 0 5 92 5 41
2011 CO 87 7 2 1 1 0 2 96 2 173
2011 CO-01 68 16 5 5 0 0 5 89 6 19
2011 CO-02 85 8 2 1 2 0 2 95 3 103
2011 CO-03 98 2 0 0 0 0 0 100 0 48
2008 CO 82 4 4 4 3 0 4 90 6 114
2008 CO-01 87 7 7 0 0 0 0 93 0 15
2008 CO-02 87 1 3 0 4 0 4 92 5 68
2008 CO-03 65 8 4 15 0 0 8 79 17 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 42 28 10 5 5 4 7 79 10 151
2017 CO-01 31 27 23 0 5 5 9 68 5 22
2017 CO-02 51 22 6 6 7 2 6 80 14 85
2017 CO-03 33 39 10 5 0 5 8 83 6 39
2014 CO 47 31 10 5 3 3 2 82 8 154
2014 CO-01 50 21 14 7 0 0 7 77 8 14
2014 CO-02 51 31 8 2 2 4 2 87 5 93
2014 CO-03 37 34 17 10 2 0 0 71 12 41
2011 CO 36 29 19 5 5 3 3 70 10 174
2011 CO-01 37 42 16 0 0 5 0 83 0 19
2011 CO-02 36 27 19 6 5 3 5 68 11 104
2011 CO-03 38 29 21 4 6 2 0 68 11 48

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 55 27 9 4 4 1 0 83 8 151
2017 CO-01 46 36 0 5 9 5 0 86 14 22
2017 CO-02 61 22 8 4 5 0 0 84 8 85
2017 CO-03 49 31 15 5 0 0 0 79 5 39

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 52 27 13 4 2 3 0 81 6 151
2017 CO-01 55 14 23 5 5 0 0 68 9 22
2017 CO-02 54 27 9 5 2 2 0 83 7 85
2017 CO-03 49 33 13 3 0 3 0 84 3 39

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 53 24 11 7 5 1 0 77 12 151
2017 CO-01 55 14 14 9 9 0 0 68 18 22
2017 CO-02 56 22 11 6 6 0 0 78 12 85
2017 CO-03 49 33 8 10 0 0 0 82 10 39
2014 CO 46 35 7 8 4 0 0 81 12 154
2014 CO-01 57 21 0 21 0 0 0 79 21 14
2014 CO-02 46 30 11 8 5 0 0 76 13 93
2014 CO-03 41 51 2 2 2 0 0 93 5 41
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 18 40 20 8 2 6 7 67 11 65
2017 CO-02 20 33 20 10 3 7 8 62 15 30
2017 CO-03 18 46 18 6 0 6 6 73 7 33
2014 CO 16 38 16 11 4 2 14 64 17 55
2014 CO-02 13 35 13 17 4 4 13 58 26 23
2014 CO-03 13 42 19 6 3 0 16 65 12 31

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 33 40 13 7 2 4 1 77 10 152
2017 CO-01 55 27 14 0 0 5 0 86 0 22
2017 CO-02 33 41 14 6 4 1 1 76 10 85
2017 CO-03 23 46 10 15 0 5 0 73 16 39
2014 CO 18 40 17 14 6 5 0 61 21 154
2014 CO-01 14 57 14 14 0 0 0 71 14 14
2014 CO-02 20 33 19 13 6 8 0 58 21 93
2014 CO-03 12 49 12 17 7 2 0 63 25 41
2011 CO 23 38 17 12 6 5 0 63 19 173
2011 CO-01 42 26 16 11 0 5 0 72 11 19
2011 CO-02 18 40 16 11 9 6 0 62 20 104
2011 CO-03 23 36 19 15 4 2 0 61 20 47

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 24 49 12 12 3 1 0 73 15 152
2017 CO-01 50 27 9 14 0 0 0 77 14 22
2017 CO-02 20 51 14 12 4 0 0 71 15 85
2017 CO-03 18 56 10 13 3 0 0 74 15 39
2014 CO 15 30 26 20 8 1 0 45 29 154
2014 CO-01 21 50 21 7 0 0 0 71 7 14
2014 CO-02 16 29 21 23 9 2 0 46 32 93
2014 CO-03 12 29 32 17 10 0 0 41 27 41
2011 CO 13 39 24 13 10 0 0 53 24 173
2011 CO-01 26 42 16 5 11 0 0 68 16 19
2011 CO-02 13 34 30 12 12 0 0 47 23 104
2011 CO-03 6 53 15 19 6 0 0 60 26 47
2008 CO 16 41 22 10 10 1 0 57 21 115
2008 CO-01 20 53 13 0 7 7 0 79 7 15
2008 CO-02 15 46 19 10 10 0 0 60 21 68
2008 CO-03 19 19 33 19 11 0 0 37 30 27

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 11 41 20 20 5 3 0 53 26 151
2017 CO-01 23 32 23 9 5 10 0 60 15 22
2017 CO-02 8 44 19 23 5 1 0 53 28 85
2017 CO-03 10 41 26 21 3 0 0 51 23 39
2014 CO 7 23 21 28 18 3 0 30 48 154
2014 CO-01 7 50 29 14 0 0 0 57 14 14
2014 CO-02 8 23 18 30 18 3 0 31 50 93
2014 CO-03 7 17 24 27 22 2 0 25 50 41
2011 CO 4 31 27 25 13 1 0 35 38 174
2011 CO-01 11 42 26 11 11 0 0 53 21 19
2011 CO-02 3 27 30 26 13 1 0 30 40 104
2011 CO-03 4 33 23 27 13 0 0 38 40 48
2008 CO 8 34 22 26 9 2 0 42 35 115
2008 CO-01 13 40 27 0 7 13 0 62 8 15
2008 CO-02 7 31 24 32 6 0 0 38 38 68
2008 CO-03 7 33 19 22 19 0 0 41 41 27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 21 39 14 15 7 3 1 63 22 151
2017 CO-01 41 28 9 14 5 5 0 72 19 22
2017 CO-02 18 39 14 14 11 2 1 59 26 84
2017 CO-03 18 46 18 15 0 0 3 66 16 39
2014 CO 8 28 18 26 17 4 0 37 44 154
2014 CO-01 7 36 36 21 0 0 0 43 21 14
2014 CO-02 9 23 18 27 18 5 0 33 48 93
2014 CO-03 7 39 15 24 15 0 0 46 39 41
2011 CO 11 34 18 21 11 3 0 48 33 174
2011 CO-01 26 37 16 11 11 0 0 63 21 19
2011 CO-02 10 32 17 24 13 4 0 43 39 104
2011 CO-03 8 42 19 19 8 4 0 52 28 48
2008 CO 13 39 17 17 10 4 0 55 28 115
2008 CO-01 13 47 13 7 7 13 0 69 15 15
2008 CO-02 10 44 15 16 10 4 0 57 28 68
2008 CO-03 19 26 19 22 15 0 0 44 37 27

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 11 37 14 27 10 1 0 49 37 152
2017 CO-01 5 36 18 23 14 5 0 43 38 22
2017 CO-02 13 33 14 29 11 0 0 46 40 85
2017 CO-03 8 49 10 26 8 0 0 56 33 39
2014 CO 8 26 14 32 19 1 0 35 51 154
2014 CO-01 7 43 29 21 0 0 0 50 21 14
2014 CO-02 10 22 13 31 24 1 0 32 55 93
2014 CO-03 7 32 15 32 12 2 0 40 45 41
2011 CO 5 35 22 25 13 1 0 40 38 174
2011 CO-01 11 37 21 21 5 5 0 50 28 19
2011 CO-02 4 31 23 28 13 1 0 35 42 104
2011 CO-03 2 44 21 19 15 0 0 46 33 48
2008 CO 12 31 17 28 10 2 0 44 39 115
2008 CO-01 7 40 20 20 7 7 0 50 29 15
2008 CO-02 9 35 18 28 10 0 0 44 38 68
2008 CO-03 19 19 15 30 15 4 0 38 46 27
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 20 51 14 13 2 1 0 71 15 152
2017 CO-01 18 59 10 14 0 0 0 77 14 22
2017 CO-02 22 42 16 16 4 0 0 64 20 85
2017 CO-03 15 64 15 5 0 0 0 79 5 39
2014 CO 12 45 24 12 5 2 0 58 18 154
2014 CO-01 7 43 36 7 0 7 0 54 8 14
2014 CO-02 15 41 23 12 8 2 0 57 20 93
2014 CO-03 7 56 24 10 2 0 0 63 12 41
2011 CO 16 48 18 14 5 1 0 64 18 174
2011 CO-01 16 53 21 11 0 0 0 68 11 19
2011 CO-02 14 40 23 15 6 1 0 55 21 104
2011 CO-03 17 60 6 13 4 0 0 77 17 48

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 39 44 10 5 0 1 0 84 5 152
2017 CO-01 36 50 9 0 0 5 0 91 0 22
2017 CO-02 38 44 9 9 0 0 0 81 9 85
2017 CO-03 44 44 13 0 0 0 0 87 0 39
2014 CO 32 46 10 8 3 1 0 79 11 154
2014 CO-01 36 43 14 7 0 0 0 79 7 14
2014 CO-02 38 40 10 9 4 0 0 77 13 93
2014 CO-03 20 63 5 10 0 2 0 85 10 41
2011 CO 33 45 13 7 1 1 0 79 8 174
2011 CO-01 42 47 5 5 0 0 0 89 5 19
2011 CO-02 31 44 13 10 1 1 0 76 11 104
2011 CO-03 35 48 13 4 0 0 0 83 4 48

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 42 37 6 8 3 3 0 82 12 152
2017 CO-01 36 31 5 14 5 9 0 74 20 22
2017 CO-02 52 32 5 7 4 1 0 85 11 85
2017 CO-03 28 51 10 5 3 3 0 82 8 39
2014 CO 44 44 5 5 2 1 0 88 6 154
2014 CO-01 50 21 7 14 0 7 0 77 15 14
2014 CO-02 44 44 5 4 2 0 0 88 6 93
2014 CO-03 44 49 2 2 2 0 0 93 5 41
2011 CO 39 42 7 7 2 2 1 83 10 174
2011 CO-01 53 21 5 11 0 11 0 82 12 19
2011 CO-02 33 46 7 10 3 1 1 80 13 104
2011 CO-03 46 40 8 2 2 2 0 87 4 48
2008 CO 39 36 10 8 4 3 0 77 13 115
2008 CO-01 33 53 7 0 7 0 0 87 7 15
2008 CO-02 38 43 6 12 0 1 0 82 12 68
2008 CO-03 41 15 22 4 11 7 0 60 16 27

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 39 17 12 5 2 1 65 17 151
2017 CO-01 18 32 23 23 5 0 0 50 27 22
2017 CO-02 32 33 14 13 6 1 1 66 19 85
2017 CO-03 16 53 24 5 0 3 0 70 5 38
2014 CO 25 36 20 17 1 1 0 62 18 154
2014 CO-01 21 36 21 21 0 0 0 57 21 14
2014 CO-02 29 33 20 16 0 1 0 63 16 93
2014 CO-03 22 44 20 12 2 0 0 66 15 41
2011 CO 13 35 25 17 5 3 1 50 24 173
2011 CO-01 0 37 32 26 0 5 0 39 28 19
2011 CO-02 12 31 26 18 7 5 2 45 27 104
2011 CO-03 19 40 23 13 4 0 0 60 17 47

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 15 24 15 20 9 16 1 47 35 151
2017 CO-01 9 23 14 23 5 27 0 43 37 22
2017 CO-02 18 23 14 17 13 13 2 48 36 84
2017 CO-03 10 33 18 23 5 10 0 49 32 39
2014 CO 13 22 21 21 17 6 1 37 40 154
2014 CO-01 0 21 29 21 14 14 0 25 42 14
2014 CO-02 13 25 14 23 17 8 1 41 43 93
2014 CO-03 15 17 34 17 15 2 0 33 33 41
2011 CO 9 23 18 25 11 13 1 37 42 173
2011 CO-01 11 11 26 26 11 11 5 25 44 19
2011 CO-02 9 19 17 25 13 16 0 33 46 104
2011 CO-03 9 34 17 26 6 6 2 47 35 47

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 71 14 5 5 2 1 1 87 7 152
2017 CO-01 77 9 0 5 5 0 5 91 9 22
2017 CO-02 72 15 6 4 2 0 1 88 6 85
2017 CO-03 72 13 8 8 0 0 0 85 8 39
2014 CO 63 17 7 6 2 1 4 85 8 154
2014 CO-01 79 7 7 0 7 0 0 86 7 14
2014 CO-02 60 18 10 6 1 1 3 82 8 93
2014 CO-03 63 20 2 7 2 0 5 87 10 41

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 70 14 7 1 1 6 2 91 2 152
2017 CO-01 54 14 5 0 0 18 9 94 0 22
2017 CO-02 77 11 7 1 2 1 1 89 4 85
2017 CO-03 64 20 8 0 0 8 0 92 0 39
2014 CO 71 12 7 3 1 3 3 88 4 154
2014 CO-01 86 0 14 0 0 0 0 86 0 14
2014 CO-02 69 10 9 3 2 4 3 85 6 93
2014 CO-03 71 22 2 2 0 2 0 95 3 41
2011 CO 67 21 7 1 0 3 1 92 1 174
2011 CO-01 74 16 5 0 0 5 0 94 0 19
2011 CO-02 63 23 9 2 0 4 0 89 2 104
2011 CO-03 77 17 4 0 0 0 2 96 0 48
2008 CO 63 19 10 0 1 3 3 88 1 115
2008 CO-01 47 27 7 0 0 13 7 92 0 15
2008 CO-02 72 15 10 0 1 0 1 88 1 68
2008 CO-03 52 30 11 0 0 4 4 88 0 27

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 24 38 16 12 7 3 0 64 19 152
2017 CO-01 18 32 27 9 5 9 0 55 15 22
2017 CO-02 26 40 8 14 10 2 0 67 24 85
2017 CO-03 20 38 31 8 3 0 0 59 10 39
2014 CO 13 36 19 21 11 1 0 49 32 154
2014 CO-01 14 36 21 14 14 0 0 50 29 14
2014 CO-02 11 39 13 24 13 1 0 50 37 93
2014 CO-03 15 32 34 12 5 2 0 48 18 41
2011 CO 20 38 20 15 7 0 0 58 22 174
2011 CO-01 26 47 16 0 11 0 0 74 11 19
2011 CO-02 16 36 22 16 10 0 0 52 26 104
2011 CO-03 25 40 17 17 2 0 0 65 19 48
2008 CO 13 34 17 26 6 2 2 49 33 115
2008 CO-01 20 33 27 20 0 0 0 53 20 15
2008 CO-02 13 34 18 29 1 3 1 49 32 68
2008 CO-03 11 33 15 22 19 0 0 44 41 27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 25 40 13 14 6 1 1 67 20 151
2017 CO-01 19 32 14 18 14 5 0 53 33 22
2017 CO-02 23 44 11 15 6 0 1 68 22 84
2017 CO-03 33 33 18 10 3 0 3 68 13 39
2014 CO 15 30 17 20 17 1 0 46 37 154
2014 CO-01 21 36 7 21 14 0 0 57 36 14
2014 CO-02 13 31 17 16 20 2 0 45 37 93
2014 CO-03 17 29 24 20 10 0 0 46 29 41
2011 CO 21 36 11 15 14 1 1 58 30 174
2011 CO-01 16 47 0 32 5 0 0 63 37 19
2011 CO-02 14 37 12 15 19 1 2 52 36 104
2011 CO-03 38 33 17 4 8 0 0 71 13 48
2008 CO 23 40 13 9 14 0 2 64 23 115
2008 CO-01 33 27 0 20 20 0 0 60 40 15
2008 CO-02 21 49 13 9 7 0 1 70 16 68
2008 CO-03 26 30 15 4 26 0 0 56 30 27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 24 48 18 6 1 3 0 74 7 152
2017 CO-01 19 45 14 14 0 9 0 70 15 22
2017 CO-02 21 47 22 5 2 2 0 70 7 85
2017 CO-03 33 51 13 3 0 0 0 85 3 39

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 38 35 15 6 1 5 0 78 7 151
2017 CO-01 41 32 18 5 0 5 0 76 5 22
2017 CO-02 40 33 13 7 1 6 0 78 9 85
2017 CO-03 38 41 15 3 0 3 0 82 3 39
2014 CO 34 43 16 2 1 5 0 80 3 153
2014 CO-01 21 57 7 7 0 7 0 85 8 14
2014 CO-02 37 36 18 2 2 5 0 76 5 93
2014 CO-03 30 55 13 0 0 3 0 87 0 40

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 33 48 11 3 3 1 0 83 7 151
2017 CO-01 37 41 23 0 0 0 0 77 0 22
2017 CO-02 34 45 8 6 5 1 0 81 11 84
2017 CO-03 28 62 8 0 3 0 0 90 3 39
2014 CO 31 46 12 5 2 4 0 80 7 153
2014 CO-01 21 50 14 7 0 7 0 77 8 14
2014 CO-02 32 45 12 3 3 4 0 81 7 93
2014 CO-03 33 43 15 8 0 3 0 77 8 40
2011 CO 34 44 11 6 2 2 0 79 9 174
2011 CO-01 42 37 11 11 0 0 0 79 11 19
2011 CO-02 33 44 13 5 3 2 0 78 8 104
2011 CO-03 31 46 8 8 2 4 0 80 11 48

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 46 41 8 5 1 1 0 87 5 152
2017 CO-01 59 32 9 0 0 0 0 91 0 22
2017 CO-02 45 40 7 7 1 0 0 85 8 85
2017 CO-03 38 49 10 3 0 0 0 87 3 39
2014 CO 37 43 12 5 3 1 0 80 8 154
2014 CO-01 50 36 7 7 0 0 0 86 7 14
2014 CO-02 37 41 12 6 3 1 0 78 10 93
2014 CO-03 34 44 17 0 5 0 0 78 5 41
2011 CO 40 45 10 3 2 0 0 85 5 174
2011 CO-01 47 47 0 5 0 0 0 95 5 19
2011 CO-02 38 44 13 3 3 0 0 82 6 104
2011 CO-03 42 46 8 2 2 0 0 88 4 48
2008 CO 34 42 12 7 5 0 0 76 12 115
2008 CO-01 27 60 0 7 7 0 0 87 13 15
2008 CO-02 31 46 16 7 0 0 0 76 7 68
2008 CO-03 41 26 11 7 15 0 0 67 22 27

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 38 39 11 11 2 1 0 77 13 150
2017 CO-01 46 23 18 14 0 0 0 68 14 22
2017 CO-02 33 41 11 12 4 0 0 74 15 84
2017 CO-03 42 45 5 8 0 0 0 87 8 38
2014 CO 17 40 21 15 6 0 0 58 22 154
2014 CO-01 14 50 7 21 7 0 0 64 29 14
2014 CO-02 18 36 24 16 6 0 0 54 23 93
2014 CO-03 15 44 22 15 5 0 0 59 20 41
2011 CO 26 44 16 11 3 1 0 71 14 174
2011 CO-01 32 42 11 11 5 0 0 74 16 19
2011 CO-02 18 47 19 12 4 0 0 65 15 104
2011 CO-03 38 42 10 8 0 2 0 81 9 48

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 33 44 12 7 2 1 1 79 9 151
2017 CO-01 41 32 14 14 0 0 0 73 14 22
2017 CO-02 31 46 13 6 4 0 1 78 9 85
2017 CO-03 34 50 8 8 0 0 0 84 8 38
2014 CO 19 42 18 14 7 0 0 61 21 154
2014 CO-01 14 57 7 14 7 0 0 71 21 14
2014 CO-02 20 38 17 17 8 0 0 58 25 93
2014 CO-03 20 39 27 10 5 0 0 59 15 41
2011 CO 23 48 14 11 3 0 0 71 14 174
2011 CO-01 37 42 5 11 5 0 0 79 16 19
2011 CO-02 20 49 16 12 3 0 0 69 14 104
2011 CO-03 21 52 15 8 4 0 0 73 13 48
2008 CO 30 43 16 9 3 0 0 73 11 115
2008 CO-01 20 40 20 13 7 0 0 60 20 15
2008 CO-02 29 49 18 4 0 0 0 78 4 68
2008 CO-03 30 37 11 19 4 0 0 67 22 27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 31 36 19 7 3 4 1 70 10 151
2017 CO-01 38 14 34 14 0 0 0 52 14 21
2017 CO-02 27 40 16 7 5 5 0 71 12 85
2017 CO-03 36 38 15 5 0 3 3 78 5 39
2014 CO 30 27 19 14 6 4 1 60 21 154
2014 CO-01 43 14 29 7 7 0 0 57 14 14
2014 CO-02 28 25 20 16 5 4 1 56 23 93
2014 CO-03 27 32 15 12 10 5 0 62 23 41
2011 CO 27 37 18 9 4 5 1 68 13 174
2011 CO-01 26 32 11 5 11 16 0 69 19 19
2011 CO-02 23 38 23 9 4 3 1 63 13 104
2011 CO-03 33 40 10 8 2 6 0 78 11 48
2008 CO 29 37 17 10 3 3 2 69 14 115
2008 CO-01 20 33 33 0 7 7 0 57 7 15
2008 CO-02 26 44 16 9 3 1 0 72 12 68
2008 CO-03 37 26 11 15 4 4 4 68 20 27
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CO 27 38 35 152
2017 CO-01 36 41 23 22
2017 CO-02 23 39 38 85
2017 CO-03 31 33 36 39
2014 CO 27 40 33 154
2014 CO-01 29 29 43 14
2014 CO-02 27 46 27 93
2014 CO-03 29 24 46 41
2011 CO 25 46 29 174
2011 CO-01 21 32 47 19
2011 CO-02 25 49 26 104
2011 CO-03 27 44 29 48

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CO 24 46 12 10 0 7 41
2017 CO-02 30 35 20 10 0 5 20
2017 CO-03 33 50 8 0 0 8 12
2014 CO 21 38 19 17 9999 5 42
2014 CO-02 28 36 8 24 9999 4 25
2014 CO-03 17 42 42 0 9999 0 12
2011 CO 28 35 16 5 9999 16 43
2011 CO-02 27 27 19 8 9999 19 26
2011 CO-03 38 54 0 0 9999 8 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 12 88 152
2017 CO-02 15 85 85
2014 CO 21 79 152
2014 CO-02 26 74 93

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 CO 47 19
2017 CO-02 38 13
2014 CO 34 32
2014 CO-02 41 24

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CO 0 19
2017 CO-02 0 13
2014 CO 0 32
2014 CO-02 0 24

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CO 26 19
2014 CO 31 32
2014 CO-02 34 24

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 CO 42 19
2017 CO-02 54 13
2014 CO 44 32
2014 CO-02 46 24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 CO 37 19
2017 CO-02 38 13
2014 CO 38 32
2014 CO-02 33 24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 CO 32 19
2014 CO 24 32
2014 CO-02 25 24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 CO 53 19
2017 CO-02 69 13
2014 CO 50 32
2014 CO-02 46 24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 CO 58 19
2017 CO-02 69 13
2014 CO 38 32
2014 CO-02 37 24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 CO 0 19
2017 CO-02 0 13
2014 CO 0 32
2014 CO-02 0 24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 CO 42 19
2017 CO-02 62 13
2014 CO 43 32
2014 CO-02 50 24

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CO 26 19
2014 CO 18 32

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CO 63 19
2017 CO-02 62 13
2014 CO 56 32
2014 CO-02 63 24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 CO 26 19
2014 CO 28 32
2014 CO-02 33 24

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 CO 0 19
2017 CO-02 0 13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CO 0 19
2017 CO-02 0 13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 CO-02 0 13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CO 0 19
2017 CO-02 0 13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CO 26 19
2017 CO-02 38 13
2014 CO 20 30
2014 CO-02 27 22

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CO 26 19
2017 CO-02 38 13
2014 CO 39 30
2014 CO-02 41 22

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CO 0 19
2017 CO-02 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CO 42 19
2017 CO-02 46 13
2014 CO 50 30
2014 CO-02 54 22

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CO 0 19
2017 CO-02 0 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CO 26 19
2014 CO 23 30

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 89 11 19
2017 CO-02 92 8 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 14 15 17 12 3 31 7 47 25 152
2017 CO-01 0 0 18 18 5 46 14 0 56 22
2017 CO-02 18 18 14 13 4 29 5 54 25 85
2017 CO-03 13 20 20 10 0 28 8 52 16 39
2014 CO 11 15 25 6 6 31 6 41 19 153
2014 CO-01 7 7 36 7 0 43 0 25 13 14
2014 CO-02 8 14 23 6 10 31 9 36 27 93
2014 CO-03 18 18 28 5 0 28 5 52 7 40

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 27 35 18 9 1 9 1 68 12 152
2017 CO-01 10 31 27 9 0 23 0 53 12 22
2017 CO-02 32 34 16 9 2 5 2 71 13 85
2017 CO-03 28 41 18 8 0 5 0 73 8 39
2014 CO 19 32 22 6 6 13 2 60 14 153
2014 CO-01 14 21 36 7 0 21 0 45 9 14
2014 CO-02 19 33 16 6 10 12 3 62 19 93
2014 CO-03 18 35 33 5 0 10 0 58 6 40
2011 CO 25 44 21 3 2 5 0 73 5 174
2011 CO-01 16 58 21 5 0 0 0 74 5 19
2011 CO-02 21 41 25 4 3 6 0 66 7 104
2011 CO-03 31 48 13 2 0 6 0 84 2 48
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 30 56 6 3 2 1 3 89 5 151
2017 CO-01 18 46 14 9 5 0 9 70 15 22
2017 CO-02 36 55 4 1 2 0 2 93 4 84
2017 CO-03 28 64 5 3 0 0 0 92 3 39
2014 CO 27 55 7 7 2 0 1 83 9 154
2014 CO-01 7 64 14 14 0 0 0 71 14 14
2014 CO-02 31 54 5 6 2 0 1 86 9 93
2014 CO-03 24 59 10 5 0 0 2 85 5 41
2011 CO 21 57 9 6 3 1 2 80 10 174
2011 CO-01 0 68 5 5 11 0 11 76 18 19
2011 CO-02 23 55 9 8 4 1 1 79 12 104
2011 CO-03 27 56 10 4 0 0 2 85 4 48
2008 CO 27 50 9 9 5 0 0 77 14 115
2008 CO-01 27 20 13 27 13 0 0 47 40 15
2008 CO-02 28 57 7 1 6 0 0 85 7 68
2008 CO-03 26 52 7 15 0 0 0 78 15 27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 7 18 24 8 4 34 5 41 20 152
2017 CO-01 0 10 14 14 9 41 14 21 49 22
2017 CO-02 9 20 23 7 4 32 5 46 17 85
2017 CO-03 5 21 31 10 3 31 0 37 18 39
2014 CO 3 23 22 10 3 34 6 43 20 154
2014 CO-01 7 7 21 0 0 57 7 40 0 14
2014 CO-02 1 27 20 10 3 33 5 46 21 93
2014 CO-03 7 20 27 12 0 29 5 41 19 41
2011 CO 5 18 32 9 3 29 5 34 18 174
2011 CO-01 0 11 42 5 0 26 16 18 9 19
2011 CO-02 3 19 28 10 5 31 5 34 22 104
2011 CO-03 10 17 38 4 2 29 0 38 9 48

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 46 30 10 1 1 9 3 86 2 152
2017 CO-01 32 28 9 5 0 18 9 81 6 22
2017 CO-02 53 25 12 1 1 6 2 85 3 85
2017 CO-03 41 41 8 0 0 10 0 91 0 39
2014 CO 35 40 10 4 1 9 1 83 6 154
2014 CO-01 36 43 7 7 0 7 0 85 8 14
2014 CO-02 39 38 9 3 1 10 1 86 5 93
2014 CO-03 27 46 15 2 2 5 2 79 5 41
2011 CO 25 36 17 4 2 13 3 73 7 174
2011 CO-01 32 37 11 0 0 11 11 87 0 19
2011 CO-02 23 33 18 6 2 15 3 68 9 104
2011 CO-03 23 44 17 2 2 10 2 76 5 48
2008 CO 20 38 15 12 4 10 0 65 18 115
2008 CO-01 13 27 27 7 0 27 0 55 9 15
2008 CO-02 24 46 10 7 6 7 0 75 14 68
2008 CO-03 19 22 22 26 0 11 0 46 29 27

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 32 35 10 4 1 16 3 82 6 152
2017 CO-01 18 32 5 5 0 32 9 85 8 22
2017 CO-02 38 30 9 5 1 15 2 82 7 85
2017 CO-03 28 49 13 3 0 8 0 83 3 39
2014 CO 21 39 17 9 2 11 1 68 12 154
2014 CO-01 21 50 7 7 0 14 0 83 8 14
2014 CO-02 21 41 14 10 1 12 1 72 12 93
2014 CO-03 17 32 27 10 5 7 2 54 16 41
2011 CO 22 31 17 6 3 18 3 67 12 174
2011 CO-01 26 26 11 5 0 21 11 77 8 19
2011 CO-02 18 34 17 6 5 17 3 65 13 104
2011 CO-03 23 29 19 6 2 19 2 66 11 48
2008 CO 17 34 12 17 10 9 1 56 31 115
2008 CO-01 7 47 7 13 0 27 0 73 18 15
2008 CO-02 21 37 9 18 12 4 0 60 31 68
2008 CO-03 15 22 22 19 11 11 0 42 33 27
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 3 97 151
2017 CO-01 0 100 22
2014 CO 7 93 153
2014 CO-02 5 95 93

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 11 14 18 6 2 44 7 49 16 152
2017 CO-01 0 10 9 5 0 64 13 42 19 22
2017 CO-02 13 13 18 9 4 39 5 46 23 85
2017 CO-03 10 20 23 0 0 41 5 57 0 39
2014 CO 8 14 21 1 3 45 8 47 8 153
2014 CO-01 7 7 14 0 0 71 0 50 0 14
2014 CO-02 10 14 21 1 4 41 9 47 11 93
2014 CO-03 8 18 20 3 0 45 8 53 5 40

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 23 37 15 5 2 17 1 73 8 152
2017 CO-01 9 23 14 5 0 46 4 64 9 22
2017 CO-02 27 33 17 7 4 12 1 69 12 85
2017 CO-03 23 56 10 0 0 10 0 89 0 39
2014 CO 21 29 18 4 2 23 2 68 8 153
2014 CO-01 14 7 21 0 0 57 0 50 0 14
2014 CO-02 23 32 16 5 3 17 3 69 11 93
2014 CO-03 18 33 23 3 0 25 0 67 3 40
2011 CO 32 37 20 3 1 9 0 75 4 174
2011 CO-01 26 37 26 5 5 0 0 63 11 19
2011 CO-02 29 34 23 4 0 11 0 70 4 104
2011 CO-03 35 46 10 0 0 8 0 89 0 48
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 10 24 32 12 19 1 1 36 31 152
2017 CO-01 5 5 55 14 18 5 0 10 33 22
2017 CO-02 13 29 23 14 18 0 2 43 33 85
2017 CO-03 10 28 33 8 20 0 0 38 28 39

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 8 24 29 25 13 1 0 33 38 152
2017 CO-01 23 50 14 14 0 0 0 73 14 22
2017 CO-02 4 23 30 26 16 0 0 27 43 85
2017 CO-03 3 15 38 31 13 0 0 18 44 39

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 10 34 32 16 7 1 1 45 23 152
2017 CO-01 18 68 14 0 0 0 0 86 0 22
2017 CO-02 9 32 34 18 6 0 1 42 24 85
2017 CO-03 3 23 41 23 10 0 0 26 33 39

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 10 24 28 19 17 1 2 35 36 152
2017 CO-01 23 45 9 9 5 0 9 75 15 22
2017 CO-02 7 22 25 27 19 0 0 29 46 85
2017 CO-03 3 18 51 8 18 0 3 21 26 39

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 34 28 21 9 3 1 5 66 12 151
2017 CO-01 63 19 14 0 0 0 5 86 0 22
2017 CO-02 33 25 24 11 2 0 5 61 14 84
2017 CO-03 18 46 20 8 5 0 3 66 13 39

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 22 31 28 11 7 1 0 53 19 150
2017 CO-01 24 48 19 5 5 0 0 72 9 21
2017 CO-02 21 30 29 10 9 0 0 52 19 85
2017 CO-03 16 26 34 18 5 0 0 42 24 38

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 18 37 27 13 5 1 0 55 17 149
2017 CO-01 29 33 24 5 9 0 0 62 14 21
2017 CO-02 14 36 27 18 5 0 0 50 22 85
2017 CO-03 16 46 30 5 3 0 0 62 8 37

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 10 41 24 17 8 1 0 51 25 150
2017 CO-01 15 37 29 14 5 0 0 52 19 21
2017 CO-02 11 39 22 21 7 0 0 50 28 85
2017 CO-03 3 47 29 11 11 0 0 50 21 38

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 20 36 22 17 4 1 0 56 21 150
2017 CO-01 14 29 29 14 9 4 0 45 25 21
2017 CO-02 19 40 21 19 1 0 0 59 20 85
2017 CO-03 18 34 24 18 5 0 0 52 24 38

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 27 31 27 8 6 1 0 58 14 150
2017 CO-01 24 33 28 5 9 0 0 57 14 21
2017 CO-02 30 27 29 9 5 0 0 57 14 85
2017 CO-03 16 42 29 5 8 0 0 58 13 38

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 44 32 14 6 3 1 0 76 9 152
2017 CO-01 41 37 9 14 0 0 0 77 14 22
2017 CO-02 43 28 19 4 6 0 0 72 9 85
2017 CO-03 46 38 10 5 0 0 0 85 5 39

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 78 13 4 1 2 2 1 93 3 151
2017 CO-01 73 14 5 0 5 5 0 91 5 22
2017 CO-02 78 12 6 1 2 0 1 90 4 84
2017 CO-03 82 15 0 0 0 3 0 100 0 39

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 53 29 10 3 3 1 1 83 6 152
2017 CO-01 50 32 14 0 5 0 0 82 5 22
2017 CO-02 56 26 9 2 5 0 1 83 7 85
2017 CO-03 49 36 10 5 0 0 0 85 5 39

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 63 23 7 3 4 1 0 87 7 152
2017 CO-01 59 27 5 0 9 0 0 86 9 22
2017 CO-02 64 22 5 5 5 0 0 86 9 85
2017 CO-03 64 28 8 0 0 0 0 92 0 39

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 44 18 7 1 1 1 28 86 4 152
2017 CO-01 50 5 0 0 0 0 46 100 0 22
2017 CO-02 44 15 6 2 2 0 30 85 7 85
2017 CO-03 41 33 15 0 0 0 10 83 0 39

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 46 31 16 4 2 1 1 78 6 152
2017 CO-01 64 22 5 0 5 0 5 91 5 22
2017 CO-02 43 29 20 5 2 0 0 73 7 85
2017 CO-03 38 41 15 5 0 0 0 80 5 39

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 70 17 3 3 3 1 3 90 7 152
2017 CO-01 55 23 5 5 14 0 0 77 18 22
2017 CO-02 68 18 5 5 1 0 4 89 6 85
2017 CO-03 87 10 0 0 0 0 3 100 0 39

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 58 31 6 1 1 1 1 91 3 152
2017 CO-01 64 23 14 0 0 0 0 86 0 22
2017 CO-02 54 34 6 1 2 0 2 90 4 85
2017 CO-03 67 28 3 3 0 0 0 95 3 39

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 7 26 45 16 5 1 0 33 21 152
2017 CO-01 19 45 27 5 5 0 0 64 9 22
2017 CO-02 2 21 53 19 5 0 0 23 23 85
2017 CO-03 5 28 44 18 5 0 0 33 23 39

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 7 24 42 18 7 1 0 26 31 151
2017 CO-01 0 18 41 23 19 0 0 41 18 22
2017 CO-02 7 32 38 19 5 0 0 23 39 85
2017 CO-03 10 13 56 18 3 0 0 20 23 39

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 23 46 17 9 3 2 1 71 12 151
2017 CO-01 14 38 28 14 0 0 5 55 15 21
2017 CO-02 27 47 13 7 5 1 0 75 12 85
2017 CO-03 21 54 18 8 0 0 0 74 8 39

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 10 45 20 17 8 1 0 55 25 152
2017 CO-01 19 14 36 14 18 0 0 33 32 22
2017 CO-02 11 47 19 15 8 1 0 58 23 85
2017 CO-03 3 62 10 23 3 0 0 64 26 39
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 15 85 152
2017 CO-02 15 85 85
2017 CO-03 15 85 39
2014 CO 10 90 153
2014 CO-02 13 87 93

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CO 86 14 22
2017 CO-02 83 17 12
2014 CO 75 25 16
2014 CO-02 67 33 12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 47 31 16 0 5 0 0 79 5 19
2017 CO-02 50 20 30 0 0 0 0 70 0 10
2014 CO 45 45 0 9 0 0 0 91 9 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 13 30 21 15 13 6 1 14 86 152
2017 CO-01 9 23 32 9 23 5 0 9 91 22
2017 CO-02 16 26 18 23 8 7 2 18 82 85
2017 CO-03 8 44 26 5 15 3 0 8 92 39

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 CO 22 120
2017 CO-01 47 19
2017 CO-02 16 62
2017 CO-03 20 35

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CO 41 120
2017 CO-01 58 19
2017 CO-02 40 62
2017 CO-03 31 35

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CO 23 120
2017 CO-01 22 19
2017 CO-02 28 62
2017 CO-03 17 35

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 CO 71 120
2017 CO-01 47 19
2017 CO-02 73 62
2017 CO-03 80 35

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 CO 7 120
2017 CO-01 5 19
2017 CO-02 10 62
2017 CO-03 6 35

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 CO 40 120
2017 CO-01 63 19
2017 CO-02 37 62
2017 CO-03 31 35

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 CO 4 45 22 11 2 16 120
2017 CO-01 5 37 37 10 0 10 19
2017 CO-02 5 41 22 13 3 16 63
2017 CO-03 3 56 15 9 3 15 34

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 7 18 22 23 20 2 9 27 48 120
2017 CO-01 16 21 16 21 5 5 16 47 33 19
2017 CO-02 6 13 22 24 29 2 5 20 56 63
2017 CO-03 3 21 23 27 15 0 12 27 47 34

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CO 1 4 14 24 44 3 10 6 78 121
2017 CO-01 0 6 5 5 68 5 10 7 87 19
2017 CO-02 2 5 13 27 43 2 10 7 79 63
2017 CO-03 0 3 23 26 37 6 6 3 71 35
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