2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 49 5 12 5 0 0 78 17 4811
2017 Seasonal 19 71 11 0 0 0 0 89 0 32
2017 Term 44 43 2 10 1 0 0 87 11 613
2017 Casual 55 31 0 11 3 0 0 86 14 139
2017 Student 57 33 3 5 1 0 2 91 6 94
2014 Indeterminate (permanent) 27 47 6 14 6 0 0 74 20 5056
2014 Seasonal 20 47 11 15 6 0 0 67 22 64
2014 Term 30 50 6 10 4 0 0 80 14 373
2014 Casual 43 45 4 6 1 0 0 89 7 178
2014 Student 44 30 2 19 6 0 0 74 24 31
2011 Indeterminate (permanent) 34 46 4 11 5 0 0 80 15 6486
2011 Seasonal 34 42 7 9 8 0 0 76 17 123
2011 Term 38 47 4 7 4 0 0 85 11 537
2011 Casual 47 41 4 7 1 0 0 88 8 143
2011 Student 44 45 5 3 2 1 0 90 5 74
2008 Indeterminate (permanent) 34 48 5 10 4 0 0 82 14 5686
2008 Seasonal 35 46 6 4 4 2 2 85 9 75
2008 Term 43 47 4 4 1 0 0 90 6 485
2008 Casual 45 43 5 4 3 0 0 88 7 139
2008 Student 40 42 3 16 0 0 0 81 16 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 64 24 5 3 1 0 3 90 4 4811
2017 Seasonal 79 19 0 0 1 0 0 99 1 32
2017 Term 79 18 1 1 0 0 0 97 1 611
2017 Casual 80 14 3 2 2 0 0 94 4 139
2017 Student 74 15 3 2 4 0 2 91 6 94
2014 Indeterminate (permanent) 62 24 6 3 2 1 2 88 5 5056
2014 Seasonal 42 26 10 13 6 1 3 71 19 64
2014 Term 70 20 5 1 1 0 3 93 2 374
2014 Casual 77 15 3 1 0 0 4 96 1 178
2014 Student 67 17 15 2 0 0 0 83 2 31
2011 Indeterminate (permanent) 68 20 5 3 2 1 2 91 5 6489
2011 Seasonal 46 29 7 10 5 3 0 78 15 123
2011 Term 74 17 5 2 1 1 1 92 3 537
2011 Casual 81 13 4 0 1 1 0 95 1 143
2011 Student 73 19 1 6 1 0 0 91 7 74
2008 Indeterminate (permanent) 68 22 4 3 2 0 2 91 5 5678
2008 Seasonal 44 32 5 7 3 2 8 85 10 75
2008 Term 74 19 3 2 1 0 1 94 3 486
2008 Casual 76 18 2 1 0 2 2 97 1 139
2008 Student 72 19 9 0 0 0 0 91 0 51

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 66 19 5 5 3 0 2 87 8 4813
2017 Seasonal 63 18 18 0 2 0 0 81 2 32
2017 Term 78 13 3 3 2 0 2 93 5 611
2017 Casual 80 9 2 4 5 0 0 89 9 139
2017 Student 70 15 1 4 6 0 4 88 11 94
2014 Indeterminate (permanent) 63 20 6 6 3 0 3 85 9 5056
2014 Seasonal 50 27 10 6 5 0 3 79 11 64
2014 Term 72 17 4 2 1 1 4 92 3 373
2014 Casual 76 16 3 1 1 0 3 96 1 178
2014 Student 54 24 13 7 2 0 0 78 9 31
2011 Indeterminate (permanent) 68 17 5 5 2 0 2 88 7 6482
2011 Seasonal 56 25 7 5 3 0 4 84 8 122
2011 Term 74 14 4 3 1 0 3 91 5 536
2011 Casual 81 10 2 3 3 1 1 92 5 143
2011 Student 66 19 5 6 5 0 0 85 11 74
2008 Indeterminate (permanent) 68 17 5 5 2 0 3 88 7 5682
2008 Seasonal 54 20 6 3 5 2 10 84 9 75
2008 Term 76 12 6 3 1 1 2 90 4 488
2008 Casual 74 15 2 3 1 0 6 94 4 140
2008 Student 67 27 7 0 0 0 0 93 0 51

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 37 36 8 12 7 0 0 74 19 4806
2017 Seasonal 20 40 10 13 0 0 18 72 16 32
2017 Term 48 33 11 6 2 0 0 81 8 614
2017 Casual 57 31 4 3 5 0 0 88 8 139
2017 Student 53 36 3 4 2 0 2 91 6 94
2014 Indeterminate (permanent) 37 37 8 11 7 0 0 74 18 5056
2014 Seasonal 38 31 13 11 5 0 3 71 16 64
2014 Term 40 40 8 9 2 0 0 81 11 374
2014 Casual 54 29 9 7 0 0 0 84 7 178
2014 Student 50 41 7 2 0 0 0 91 2 31
2011 Indeterminate (permanent) 38 39 7 10 5 0 0 77 15 6479
2011 Seasonal 37 34 4 15 7 0 2 73 23 123
2011 Term 44 35 7 9 3 0 1 80 12 536
2011 Casual 49 35 3 9 2 0 1 85 12 142
2011 Student 50 27 11 11 1 0 0 77 12 74

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 39 11 16 10 0 0 63 26 4812
2017 Seasonal 24 41 5 7 23 0 0 65 30 32
2017 Term 29 38 9 14 10 0 0 67 24 613
2017 Casual 41 32 8 9 6 1 3 76 16 139
2017 Student 39 34 13 3 7 0 4 76 10 94
2014 Indeterminate (permanent) 18 37 13 19 12 0 1 56 32 5054
2014 Seasonal 12 28 28 22 10 0 0 40 32 64
2014 Term 20 37 12 18 13 0 0 57 32 374
2014 Casual 32 34 10 16 6 0 2 67 22 178
2014 Student 37 34 11 17 0 0 2 72 17 31
2011 Indeterminate (permanent) 27 40 12 13 7 0 0 68 20 6484
2011 Seasonal 26 31 15 22 4 1 1 59 26 123
2011 Term 25 38 12 16 9 0 0 63 25 536
2011 Casual 28 34 18 13 2 2 3 65 15 143
2011 Student 45 37 9 3 3 0 2 84 6 74
2008 Indeterminate (permanent) 24 42 13 14 7 0 1 67 20 5684
2008 Seasonal 16 31 22 19 11 0 0 47 30 75
2008 Term 27 35 18 13 7 0 1 62 19 486
2008 Casual 33 33 15 9 6 1 3 69 16 140
2008 Student 29 41 18 8 4 0 0 70 12 48

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 49 37 7 4 2 0 0 87 7 4805
2017 Seasonal 47 30 23 0 0 0 0 77 0 32
2017 Term 54 35 5 3 3 0 0 89 6 613
2017 Casual 64 24 6 4 1 0 0 88 5 138
2017 Student 57 29 9 3 0 0 2 88 3 94
2014 Indeterminate (permanent) 43 39 9 5 3 0 0 83 8 5054
2014 Seasonal 34 51 7 6 2 0 0 85 8 64
2014 Term 46 36 11 4 2 0 0 83 6 374
2014 Casual 58 27 9 5 2 0 0 85 6 178
2014 Student 45 39 14 0 2 0 0 84 2 31
2011 Indeterminate (permanent) 47 37 8 4 2 0 0 85 7 6482
2011 Seasonal 51 36 4 5 4 0 0 87 9 123
2011 Term 50 37 7 4 1 0 0 87 5 537
2011 Casual 54 32 6 7 2 0 0 86 9 142
2011 Student 56 31 9 3 2 0 0 86 5 74
2008 Indeterminate (permanent) 44 41 8 5 2 0 0 85 7 5689
2008 Seasonal 33 36 13 7 7 2 2 72 14 75
2008 Term 51 33 8 5 2 0 0 85 7 488
2008 Casual 52 37 6 3 0 0 0 90 4 140
2008 Student 42 41 11 5 0 0 0 83 5 50

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 55 34 5 4 2 0 0 88 7 4798
2017 Seasonal 31 65 3 2 0 0 0 95 2 32
2017 Term 58 32 3 5 2 0 0 90 7 613
2017 Casual 70 17 6 5 2 0 0 87 7 139
2017 Student 59 32 7 1 0 0 2 92 1 94
2014 Indeterminate (permanent) 48 38 7 5 3 0 0 86 8 5050
2014 Seasonal 40 46 8 3 4 0 0 86 6 64
2014 Term 52 36 6 4 2 0 1 88 6 374
2014 Casual 60 25 10 4 1 0 0 85 5 178
2014 Student 48 44 4 4 0 0 0 93 4 31
2011 Indeterminate (permanent) 51 38 6 4 2 0 0 89 5 6488
2011 Seasonal 56 35 7 1 1 0 0 91 2 123
2011 Term 49 39 6 5 2 0 0 87 7 536
2011 Casual 57 28 7 7 1 0 0 85 8 143
2011 Student 57 26 10 2 4 0 1 84 6 74
2008 Indeterminate (permanent) 46 42 6 4 2 0 0 89 5 5685
2008 Seasonal 34 43 13 6 2 1 0 78 8 75
2008 Term 48 37 10 3 1 0 0 85 5 486
2008 Casual 43 41 9 6 1 0 0 84 7 140
2008 Student 34 50 12 2 2 0 0 84 4 50

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 45 38 6 7 3 0 0 83 10 4795
2017 Seasonal 45 47 2 6 0 0 0 92 6 32
2017 Term 52 29 12 5 2 0 0 82 7 612
2017 Casual 67 23 4 4 2 0 0 90 5 138
2017 Student 57 32 3 2 3 0 2 91 6 93
2014 Indeterminate (permanent) 40 41 9 7 3 0 0 81 10 5054
2014 Seasonal 32 36 8 16 7 0 0 69 24 64
2014 Term 37 41 8 12 2 0 0 78 14 374
2014 Casual 55 30 7 6 1 0 0 85 7 178
2014 Student 68 15 13 2 0 0 2 85 2 31

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 32 11 11 9 0 1 68 20 4801
2017 Seasonal 23 34 36 5 3 0 0 57 8 32
2017 Term 45 33 12 5 3 1 1 79 9 611
2017 Casual 56 30 7 3 2 1 1 89 5 139
2017 Student 56 21 12 4 5 0 2 79 9 94
2014 Indeterminate (permanent) 30 34 14 12 9 0 1 64 22 5054
2014 Seasonal 19 29 24 15 14 0 0 48 28 64
2014 Term 33 27 14 14 10 0 2 61 25 373
2014 Casual 48 27 13 6 3 0 3 78 9 178
2014 Student 46 32 16 6 0 0 0 79 6 31
2011 Indeterminate (permanent) 34 35 13 10 7 0 0 70 17 6486
2011 Seasonal 24 36 8 11 18 0 2 61 30 122
2011 Term 41 34 11 5 8 0 1 76 13 536
2011 Casual 50 28 8 6 5 2 2 81 11 143
2011 Student 40 26 14 13 6 0 1 66 19 74

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 27 10 12 13 1 5 62 27 4804
2017 Seasonal 40 23 4 23 9 0 0 64 32 32
2017 Term 39 31 10 6 7 3 5 75 13 612
2017 Casual 45 19 9 3 2 3 19 83 6 139
2017 Student 31 17 8 7 5 7 25 71 18 94
2014 Indeterminate (permanent) 31 28 10 12 13 1 6 63 26 5059
2014 Seasonal 39 43 3 10 4 0 1 83 14 63
2014 Term 38 28 10 10 8 3 4 70 19 374
2014 Casual 31 20 20 6 5 5 13 62 14 177
2014 Student 24 11 18 6 5 0 36 55 17 31
2011 Indeterminate (permanent) 32 27 8 14 13 1 5 62 29 6485
2011 Seasonal 51 26 5 7 9 0 2 79 16 122
2011 Term 42 29 8 9 7 1 4 75 17 535
2011 Casual 37 26 6 12 2 3 14 76 16 143
2011 Student 27 14 7 4 20 4 25 57 33 73
2008 Indeterminate (permanent) 34 28 7 13 13 1 5 66 27 5678
2008 Seasonal 50 30 5 8 4 0 3 83 12 75
2008 Term 41 27 9 8 6 2 7 74 15 487
2008 Casual 40 21 14 4 5 3 14 73 11 140
2008 Student 25 19 13 8 12 2 19 57 26 51

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 43 9 6 4 0 0 81 10 4808
2017 Seasonal 54 37 3 4 2 0 0 91 6 32
2017 Term 46 45 5 4 0 0 0 91 5 613
2017 Casual 63 26 5 3 3 0 0 88 6 139
2017 Student 44 38 9 2 5 0 2 83 8 94
2014 Indeterminate (permanent) 30 44 11 9 6 0 0 75 14 5054
2014 Seasonal 35 46 14 5 0 0 0 81 5 64
2014 Term 40 40 12 6 2 0 0 79 8 374
2014 Casual 47 41 7 5 0 0 0 88 5 178
2014 Student 43 46 9 0 2 0 0 89 2 31
2011 Indeterminate (permanent) 36 42 11 7 4 0 0 78 11 6484
2011 Seasonal 48 38 7 2 5 0 0 86 7 122
2011 Term 44 40 9 5 2 0 0 84 7 537
2011 Casual 55 31 9 5 1 0 0 85 6 143
2011 Student 42 44 10 3 2 0 0 85 5 74
2008 Indeterminate (permanent) 37 43 10 6 4 0 0 80 10 5647
2008 Seasonal 38 39 11 7 3 2 0 79 10 74
2008 Term 45 39 10 5 1 0 0 84 6 486
2008 Casual 51 36 10 3 1 0 0 87 3 138
2008 Student 32 49 13 3 3 0 0 81 6 51

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 35 16 15 12 0 0 57 27 4807
2017 Seasonal 23 18 2 31 26 0 0 41 56 32
2017 Term 40 35 15 5 5 0 0 75 9 613
2017 Casual 48 40 7 3 2 0 1 88 5 139
2017 Student 40 36 14 3 5 0 2 78 8 94
2014 Indeterminate (permanent) 19 35 18 16 12 0 0 54 28 5055
2014 Seasonal 10 25 28 20 16 0 0 36 36 64
2014 Term 26 34 20 11 8 0 0 60 20 373
2014 Casual 39 39 15 4 2 0 0 78 6 177
2014 Student 50 38 9 2 2 0 0 87 4 31
2011 Indeterminate (permanent) 19 36 17 15 12 0 0 56 27 6484
2011 Seasonal 21 36 14 14 15 0 0 57 29 123
2011 Term 31 40 16 10 3 0 0 71 13 537
2011 Casual 39 37 12 8 3 0 1 77 11 143
2011 Student 38 35 13 6 8 1 0 74 14 74

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 43 12 12 6 0 0 69 18 4803
2017 Seasonal 28 59 7 6 0 0 0 87 6 32
2017 Term 34 49 9 6 2 0 0 83 8 613
2017 Casual 54 28 7 7 3 0 1 83 10 138
2017 Student 33 39 17 7 3 0 2 73 10 94

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 37 41 11 7 4 0 0 78 11 4798
2017 Seasonal 31 52 16 0 1 0 0 83 1 32
2017 Term 45 45 6 4 1 0 0 90 5 613
2017 Casual 67 22 7 2 2 0 0 89 4 139
2017 Student 44 37 9 5 3 0 2 82 8 94
2014 Indeterminate (permanent) 33 41 13 7 5 1 0 75 12 5055
2014 Seasonal 21 50 17 9 1 0 0 72 11 64
2014 Term 38 38 15 5 3 0 0 76 9 374
2014 Casual 44 37 12 5 0 2 0 82 5 176
2014 Student 44 44 9 2 2 0 0 87 4 31
2011 Indeterminate (permanent) 33 44 12 6 4 1 0 78 10 6483
2011 Seasonal 36 39 15 4 5 1 1 77 9 122
2011 Term 37 48 9 5 1 0 0 85 6 537
2011 Casual 47 30 15 4 2 2 1 79 6 143
2011 Student 40 41 15 3 1 0 0 81 4 74
2008 Indeterminate (permanent) 39 41 10 5 3 1 0 81 8 5679
2008 Seasonal 34 36 14 7 2 8 0 75 9 75
2008 Term 43 41 11 1 1 2 0 86 3 487
2008 Casual 48 34 15 2 0 1 0 83 2 139
2008 Student 30 46 14 6 3 2 0 77 9 51

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 36 14 13 10 0 0 63 23 4804
2017 Seasonal 29 12 32 23 3 1 0 42 26 32
2017 Term 38 41 11 6 5 0 0 78 11 614
2017 Casual 52 38 7 1 2 0 0 90 4 139
2017 Student 43 39 6 3 8 0 2 83 11 94

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 55 34 7 2 1 0 0 89 4 4799
2017 Seasonal 54 44 1 0 0 1 0 99 0 32
2017 Term 65 26 8 1 0 0 0 91 1 614
2017 Casual 73 18 7 1 1 0 0 91 2 138
2017 Student 52 31 10 3 2 0 2 85 6 94
2014 Indeterminate (permanent) 58 29 8 3 2 0 0 88 5 5054
2014 Seasonal 56 34 6 4 0 0 0 91 4 64
2014 Term 66 25 6 2 1 0 0 91 2 374
2014 Casual 69 28 3 0 0 0 0 97 0 175
2014 Student 54 44 2 0 0 0 0 98 0 31
2011 Indeterminate (permanent) 58 33 6 3 1 0 0 91 4 6479
2011 Seasonal 58 33 4 2 2 0 0 92 4 122
2011 Term 63 31 4 1 1 0 0 94 2 535
2011 Casual 69 27 3 0 1 0 0 96 2 143
2011 Student 58 31 9 0 1 0 0 90 1 74

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 42 11 11 7 0 0 72 18 4794
2017 Seasonal 23 36 10 5 26 1 0 59 31 32
2017 Term 30 46 11 9 3 0 0 77 12 612
2017 Casual 48 31 8 8 3 2 1 81 11 138
2017 Student 41 30 9 12 5 0 3 73 17 93
2014 Indeterminate (permanent) 21 43 13 14 10 0 0 64 24 5054
2014 Seasonal 22 28 17 18 15 0 0 49 33 64
2014 Term 26 36 22 9 5 0 1 63 14 373
2014 Casual 31 36 16 9 5 0 2 69 15 177
2014 Student 29 34 22 2 2 0 11 71 4 31
2011 Indeterminate (permanent) 28 43 11 10 7 0 0 72 17 6479
2011 Seasonal 26 33 12 13 15 0 0 60 28 122
2011 Term 34 40 12 7 6 1 1 75 13 536
2011 Casual 33 34 18 7 6 1 1 68 13 143
2011 Student 30 37 11 14 7 0 1 68 21 74

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 37 13 10 6 0 0 71 15 4797
2017 Seasonal 19 36 10 31 2 3 0 57 33 32
2017 Term 38 37 17 5 2 0 0 76 7 613
2017 Casual 58 26 4 6 4 0 3 86 10 137
2017 Student 47 27 12 4 5 0 4 78 10 94
2014 Indeterminate (permanent) 26 38 16 11 9 0 0 64 20 5059
2014 Seasonal 19 30 29 14 9 0 0 49 23 64
2014 Term 34 33 15 10 6 0 0 68 17 373
2014 Casual 46 36 10 6 2 0 0 82 8 175
2014 Student 31 53 11 4 0 2 0 85 4 31

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 39 14 11 6 0 0 68 18 4797
2017 Seasonal 27 32 18 20 2 1 0 60 22 32
2017 Term 39 39 13 5 3 0 1 79 8 612
2017 Casual 62 22 7 2 6 0 1 85 8 137
2017 Student 51 28 9 6 5 0 2 80 11 94
2014 Indeterminate (permanent) 23 37 17 12 9 0 0 61 22 5058
2014 Seasonal 16 43 24 11 5 0 0 60 16 64
2014 Term 34 36 18 8 3 0 1 71 11 374
2014 Casual 48 29 16 5 1 0 0 78 6 174
2014 Student 34 49 17 0 0 0 0 83 0 31
2011 Indeterminate (permanent) 31 40 15 9 5 1 0 72 14 6486
2011 Seasonal 34 33 16 11 4 1 0 68 16 123
2011 Term 41 37 14 5 2 1 0 79 7 537
2011 Casual 49 33 12 5 0 0 2 83 5 142
2011 Student 46 26 16 2 1 0 9 79 4 74

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 38 10 5 3 0 0 82 8 4791
2017 Seasonal 51 21 21 0 5 1 0 74 5 32
2017 Term 57 35 4 3 1 0 0 92 4 612
2017 Casual 71 21 5 2 2 0 0 91 4 138
2017 Student 56 29 3 5 2 3 2 89 7 94
2014 Indeterminate (permanent) 40 40 11 6 3 0 0 80 9 5054
2014 Seasonal 35 56 7 3 0 0 0 90 3 64
2014 Term 51 36 8 4 1 0 0 87 5 373
2014 Casual 61 31 5 1 1 0 0 93 2 177
2014 Student 48 48 2 0 2 0 0 96 2 31
2011 Indeterminate (permanent) 44 41 8 5 2 0 0 85 7 6489
2011 Seasonal 52 36 6 3 2 0 0 88 5 122
2011 Term 52 41 4 3 1 0 0 93 4 537
2011 Casual 63 27 7 2 1 0 0 90 3 143
2011 Student 53 34 8 1 1 0 2 89 3 74
2008 Indeterminate (permanent) 45 42 7 4 2 0 0 87 7 5685
2008 Seasonal 44 36 10 5 2 2 0 82 8 75
2008 Term 56 34 5 4 0 0 0 90 4 487
2008 Casual 51 41 7 0 0 0 0 93 0 139
2008 Student 47 42 10 2 0 0 0 89 2 51

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 35 21 10 5 0 2 63 15 4811
2017 Seasonal 22 61 9 0 0 1 7 90 0 32
2017 Term 40 41 12 2 2 0 2 84 4 613
2017 Casual 53 34 6 1 2 1 3 90 4 139
2017 Student 54 34 7 1 3 0 1 89 4 94
2014 Indeterminate (permanent) 26 35 22 10 6 0 1 61 16 5057
2014 Seasonal 37 50 9 1 0 0 2 90 1 64
2014 Term 43 37 13 5 2 0 1 80 7 372
2014 Casual 53 40 5 0 1 0 0 93 2 177
2014 Student 46 35 14 3 0 0 2 83 3 31
2011 Indeterminate (permanent) 24 34 24 11 7 0 1 58 18 6486
2011 Seasonal 35 40 15 4 3 0 3 77 8 122
2011 Term 37 42 16 3 1 0 1 80 4 535
2011 Casual 48 35 11 2 3 1 1 85 4 143
2011 Student 45 25 10 6 11 0 3 73 17 74
2008 Indeterminate (permanent) 22 34 24 12 8 0 1 56 19 5685
2008 Seasonal 31 42 23 0 1 2 1 75 1 75
2008 Term 37 39 16 5 2 0 1 77 8 487
2008 Casual 47 33 13 4 0 0 3 83 4 140
2008 Student 36 39 14 9 0 0 2 76 9 51

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 26 39 16 6 0 3 23 36 4801
2017 Seasonal 7 6 32 38 7 1 8 50 14 32
2017 Term 5 19 36 19 16 2 4 37 25 607
2017 Casual 4 8 41 21 16 3 8 41 13 138
2017 Student 6 15 24 23 17 3 11 46 25 94
2014 Indeterminate (permanent) 12 31 36 15 4 1 1 19 44 5048
2014 Seasonal 5 29 39 22 3 3 0 26 34 62
2014 Term 6 25 34 20 11 1 3 32 32 368
2014 Casual 3 15 37 25 9 3 7 39 21 177
2014 Student 7 2 36 26 26 0 4 53 10 31
2011 Indeterminate (permanent) 12 31 36 14 5 1 2 19 44 6465
2011 Seasonal 10 17 36 23 9 0 6 34 28 122
2011 Term 6 19 37 23 11 1 2 36 26 529
2011 Casual 6 17 32 22 17 1 6 42 25 141
2011 Student 10 23 24 23 9 7 4 36 37 74
2008 Indeterminate (permanent) 10 30 37 15 5 0 2 20 41 5658
2008 Seasonal 8 23 33 23 5 2 7 30 34 74
2008 Term 8 19 36 22 10 2 3 34 29 481
2008 Casual 4 18 29 25 12 3 9 42 25 139
2008 Student 14 15 32 20 12 2 6 34 31 51

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 13 25 31 19 9 2 3 28 39 4787
2017 Seasonal 13 8 21 41 13 1 3 57 21 32
2017 Term 7 18 27 18 23 3 4 44 27 604
2017 Casual 4 9 16 29 23 8 11 64 16 139
2017 Student 5 11 11 23 33 10 8 68 19 94
2014 Indeterminate (permanent) 18 28 32 14 6 1 1 20 47 5046
2014 Seasonal 18 31 26 15 9 0 1 24 50 63
2014 Term 15 23 28 17 12 2 4 31 40 370
2014 Casual 12 13 22 22 17 5 9 46 29 176
2014 Student 2 6 28 20 34 4 7 60 8 31
2011 Indeterminate (permanent) 14 24 33 18 7 2 2 26 40 6455
2011 Seasonal 12 22 28 14 17 4 3 34 36 121
2011 Term 10 15 32 22 15 3 3 39 27 527
2011 Casual 6 12 29 26 12 9 7 45 21 142
2011 Student 9 22 15 21 15 12 7 45 37 74
2008 Indeterminate (permanent) 12 24 32 20 9 1 2 29 38 5655
2008 Seasonal 5 26 40 14 7 0 7 24 33 73
2008 Term 10 17 30 21 15 4 3 39 28 480
2008 Casual 5 9 28 24 19 4 10 51 17 139
2008 Student 13 8 17 21 26 8 6 55 25 51

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 27 31 14 6 2 3 21 47 4796
2017 Seasonal 10 15 32 27 4 3 9 35 28 32
2017 Term 13 16 31 16 15 3 5 34 32 603
2017 Casual 8 11 33 17 19 4 7 41 21 139
2017 Student 7 20 28 16 17 7 6 38 31 93
2014 Indeterminate (permanent) 31 29 24 10 4 1 2 14 61 5042
2014 Seasonal 15 39 27 13 6 0 1 19 54 62
2014 Term 20 22 24 19 12 1 3 32 43 368
2014 Casual 15 21 27 14 10 7 6 28 42 175
2014 Student 11 26 14 13 17 11 7 36 46 31
2011 Indeterminate (permanent) 20 28 29 13 5 2 3 19 50 6459
2011 Seasonal 16 25 28 15 11 1 5 27 43 121
2011 Term 11 21 30 18 12 4 4 33 35 526
2011 Casual 5 15 38 16 12 5 9 32 23 140
2011 Student 14 26 17 18 10 9 5 33 47 74
2008 Indeterminate (permanent) 16 27 32 15 6 2 3 22 44 5646
2008 Seasonal 20 25 30 14 1 4 7 17 50 72
2008 Term 10 21 31 19 10 6 3 33 34 478
2008 Casual 5 16 31 15 15 7 11 37 26 139
2008 Student 11 20 26 18 14 7 3 36 35 51

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 16 35 26 11 1 4 39 25 4781
2017 Seasonal 0 5 5 38 13 3 36 84 8 32
2017 Term 6 5 25 28 27 2 6 61 12 608
2017 Casual 4 6 23 29 27 1 10 63 11 138
2017 Student 0 5 18 17 44 7 9 72 7 94
2014 Indeterminate (permanent) 10 19 35 24 9 1 2 34 31 5034
2014 Seasonal 1 12 28 37 19 0 4 58 13 62
2014 Term 6 9 24 37 20 1 3 59 16 370
2014 Casual 1 5 20 30 30 3 10 69 8 176
2014 Student 0 0 17 44 36 0 4 83 0 31
2011 Indeterminate (permanent) 9 19 35 25 8 1 3 34 29 6450
2011 Seasonal 9 12 26 24 20 1 8 48 24 120
2011 Term 4 7 30 30 22 3 4 56 12 527
2011 Casual 4 7 25 24 25 5 9 58 14 141
2011 Student 3 7 25 27 30 5 4 62 11 74
2008 Indeterminate (permanent) 8 20 36 24 9 0 3 34 28 5650
2008 Seasonal 6 12 38 21 10 0 13 35 21 73
2008 Term 2 9 26 34 23 3 2 61 12 478
2008 Casual 1 6 21 32 25 4 11 67 9 139
2008 Student 0 8 28 26 34 2 3 62 9 51

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 24 30 15 8 1 4 23 45 4793
2017 Seasonal 8 5 20 47 13 3 4 65 14 32
2017 Term 7 13 24 21 27 3 5 52 22 607
2017 Casual 5 7 15 27 27 5 14 68 14 139
2017 Student 3 6 12 19 40 7 13 73 11 94
2014 Indeterminate (permanent) 30 29 23 11 6 1 1 17 59 5049
2014 Seasonal 14 25 32 20 6 0 4 27 40 62
2014 Term 11 22 26 23 12 2 4 38 35 370
2014 Casual 7 11 26 20 23 4 8 49 21 175
2014 Student 2 15 20 20 24 0 20 55 21 31
2011 Indeterminate (permanent) 24 28 26 12 6 1 2 19 54 6461
2011 Seasonal 14 20 29 19 12 1 5 33 37 121
2011 Term 11 20 24 22 16 2 4 41 33 528
2011 Casual 7 19 23 18 20 7 6 44 29 141
2011 Student 3 18 13 24 22 9 12 57 27 74
2008 Indeterminate (permanent) 21 28 27 14 7 1 2 22 50 5654
2008 Seasonal 9 26 30 21 7 0 7 31 37 74
2008 Term 6 16 23 29 19 4 4 52 24 479
2008 Casual 3 15 19 24 25 1 14 57 20 140
2008 Student 9 14 20 24 29 2 2 55 25 51

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 22 28 20 9 2 4 31 39 4795
2017 Seasonal 6 15 41 13 16 1 8 31 23 32
2017 Term 10 18 23 18 23 4 4 44 31 607
2017 Casual 7 11 18 23 21 9 11 56 22 139
2017 Student 6 4 15 13 31 11 19 64 14 94
2014 Indeterminate (permanent) 15 22 28 21 9 2 3 32 39 5042
2014 Seasonal 26 28 29 9 7 0 1 17 54 63
2014 Term 18 18 25 20 12 2 5 34 39 370
2014 Casual 13 12 23 20 10 10 11 38 32 176
2014 Student 7 9 15 14 28 7 20 58 22 31
2011 Indeterminate (permanent) 12 21 29 22 11 1 4 35 35 6455
2011 Seasonal 22 25 19 10 17 3 4 29 51 121
2011 Term 13 17 24 19 15 6 7 39 34 529
2011 Casual 12 14 24 14 15 7 13 36 34 141
2011 Student 6 12 16 12 24 19 12 51 25 74
2008 Indeterminate (permanent) 14 23 28 20 10 1 4 32 39 5655
2008 Seasonal 19 21 28 15 8 0 9 25 44 74
2008 Term 12 19 26 19 13 5 6 36 35 480
2008 Casual 8 21 21 12 13 12 13 33 38 139
2008 Student 11 14 10 19 34 5 6 60 28 51

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 26 33 12 6 2 4 19 46 4801
2017 Seasonal 6 12 39 7 9 3 24 21 25 32
2017 Term 11 15 28 24 15 3 4 42 28 608
2017 Casual 8 10 25 22 19 7 9 49 21 139
2017 Student 8 13 22 16 21 10 11 47 26 94
2014 Indeterminate (permanent) 27 27 27 10 5 2 2 15 56 5050
2014 Seasonal 16 34 22 17 6 0 4 24 53 62
2014 Term 16 22 31 12 12 3 5 26 41 369
2014 Casual 12 17 23 14 16 7 11 37 35 176
2014 Student 11 17 18 15 15 9 15 39 37 31
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 69 15 6 3 3 1 4 89 6 4810
2017 Seasonal 57 13 24 3 0 1 2 73 3 32
2017 Term 73 13 6 2 2 0 4 90 4 613
2017 Casual 79 5 6 3 1 1 5 89 4 139
2017 Student 64 12 3 7 4 1 9 84 12 94
2014 Indeterminate (permanent) 70 14 6 2 3 0 5 89 5 5063
2014 Seasonal 59 29 5 2 2 0 4 91 4 64
2014 Term 78 8 5 3 1 0 5 91 4 373
2014 Casual 75 15 5 3 0 0 2 92 3 178
2014 Student 72 4 13 4 0 0 7 82 4 31
2011 Indeterminate (permanent) 71 13 5 3 2 1 5 89 5 6487
2011 Seasonal 64 21 4 5 3 0 3 88 8 123
2011 Term 73 11 5 3 1 1 6 90 4 537
2011 Casual 77 7 7 0 1 2 6 91 1 142
2011 Student 68 11 4 5 6 0 6 84 12 74
2008 Indeterminate (permanent) 69 11 5 3 3 0 9 88 7 5686
2008 Seasonal 56 19 0 1 5 0 18 92 8 75
2008 Term 74 9 4 2 1 0 11 93 3 486
2008 Casual 69 8 6 4 2 1 11 87 6 139
2008 Student 58 28 2 3 3 0 7 92 7 50

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 32 16 13 10 4 2 59 24 4810
2017 Seasonal 18 22 26 11 19 4 0 42 31 32
2017 Term 35 32 16 5 5 5 3 73 10 614
2017 Casual 55 13 8 3 3 13 5 82 8 139
2017 Student 37 24 3 8 7 7 13 77 19 94
2014 Indeterminate (permanent) 25 36 15 11 9 2 2 64 20 5060
2014 Seasonal 23 31 28 10 5 2 1 55 16 64
2014 Term 31 31 15 12 6 3 3 65 19 375
2014 Casual 46 30 10 3 2 7 4 84 5 178
2014 Student 36 29 2 5 6 2 20 84 14 31

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 37 32 11 11 8 1 1 70 19 4804
2017 Seasonal 25 39 3 10 21 1 2 66 31 32
2017 Term 50 27 10 7 5 1 0 78 12 613
2017 Casual 67 20 5 2 2 2 1 90 4 139
2017 Student 56 20 13 4 5 0 2 77 9 93
2014 Indeterminate (permanent) 38 33 10 11 7 1 1 72 18 5060
2014 Seasonal 22 38 17 19 4 0 0 61 23 64
2014 Term 38 30 12 13 6 1 1 70 19 375
2014 Casual 56 29 5 5 5 0 0 86 9 177
2014 Student 62 21 4 9 0 0 4 87 10 31

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 33 13 18 10 1 0 58 28 4804
2017 Seasonal 13 10 16 27 30 1 2 24 59 32
2017 Term 35 36 12 13 3 1 0 72 16 613
2017 Casual 50 28 12 4 2 2 2 81 6 139
2017 Student 50 24 11 7 4 1 3 77 12 94
2014 Indeterminate (permanent) 21 38 13 18 8 1 1 60 26 5059
2014 Seasonal 11 38 21 21 8 1 0 50 29 64
2014 Term 21 32 12 23 11 1 0 53 35 373
2014 Casual 37 29 21 3 5 3 1 69 9 177
2014 Student 58 29 4 6 0 0 4 90 6 31
2011 Indeterminate (permanent) 23 37 13 17 9 1 1 61 26 6484
2011 Seasonal 18 28 23 16 14 0 0 47 30 123
2011 Term 24 39 14 12 8 2 1 64 21 537
2011 Casual 28 36 19 11 2 4 1 67 13 142
2011 Student 35 32 12 14 1 3 4 71 16 74
2008 Indeterminate (permanent) 23 37 12 17 9 1 1 62 26 5687
2008 Seasonal 15 28 23 23 9 2 0 45 32 75
2008 Term 29 36 12 13 7 2 2 67 20 486
2008 Casual 31 41 11 11 2 2 1 75 14 139
2008 Student 39 29 9 7 10 5 0 73 17 51

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 30 15 15 13 5 1 55 30 4809
2017 Seasonal 13 18 26 13 27 3 0 31 42 31
2017 Term 26 29 16 13 9 7 1 60 23 612
2017 Casual 39 27 4 6 3 14 7 83 11 138
2017 Student 28 24 8 4 7 28 2 73 15 94
2014 Indeterminate (permanent) 21 30 16 15 12 4 1 54 28 5061
2014 Seasonal 5 29 21 33 10 1 0 35 44 64
2014 Term 21 24 16 17 13 7 1 49 33 375
2014 Casual 27 28 12 11 6 14 1 65 21 177
2014 Student 34 11 10 7 0 26 11 72 12 31
2011 Indeterminate (permanent) 25 27 14 17 13 4 1 54 31 6485
2011 Seasonal 16 20 21 18 22 3 0 38 41 123
2011 Term 20 31 17 15 13 5 0 54 29 537
2011 Casual 25 19 16 16 11 12 1 51 31 142
2011 Student 30 24 12 17 6 11 0 61 25 73
2008 Indeterminate (permanent) 25 29 14 15 12 4 1 57 29 5688
2008 Seasonal 6 21 27 23 17 7 0 29 43 75
2008 Term 25 23 16 16 10 7 3 53 29 485
2008 Casual 25 28 13 16 7 10 1 59 26 139
2008 Student 24 34 2 13 8 16 3 72 26 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 9 21 19 21 17 11 2 34 44 4807
2017 Seasonal 5 14 3 21 46 8 3 22 75 32
2017 Term 16 27 21 12 7 15 2 52 23 611
2017 Casual 31 12 12 8 4 25 8 64 18 138
2017 Student 15 26 9 5 12 27 6 61 25 94
2014 Indeterminate (permanent) 9 23 21 21 16 8 2 35 41 5059
2014 Seasonal 5 19 26 31 17 1 1 25 49 64
2014 Term 11 19 20 18 21 9 2 34 44 375
2014 Casual 17 18 27 6 9 18 3 45 20 177
2014 Student 19 16 9 4 6 29 18 65 17 31

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 42 9 9 4 0 0 78 13 4801
2017 Seasonal 23 24 25 22 3 1 2 48 26 32
2017 Term 55 34 4 5 2 0 0 88 7 613
2017 Casual 68 24 5 2 0 0 2 93 2 138
2017 Student 57 26 6 8 0 0 2 85 8 94
2014 Indeterminate (permanent) 35 43 10 8 3 0 0 79 11 5060
2014 Seasonal 22 44 20 11 3 0 0 66 14 64
2014 Term 37 39 14 7 4 0 0 76 10 375
2014 Casual 54 37 7 1 1 1 0 91 2 178
2014 Student 65 20 2 2 6 2 4 90 8 31
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 36 35 12 11 6 0 0 71 17 4813
2017 Seasonal 23 48 1 8 18 1 0 73 26 32
2017 Term 48 37 6 7 1 1 0 85 8 614
2017 Casual 64 20 4 7 3 0 2 86 10 139
2017 Student 41 32 11 5 8 0 2 75 13 94
2014 Indeterminate (permanent) 33 37 13 10 7 1 0 70 17 5061
2014 Seasonal 24 31 25 13 6 0 0 55 20 63
2014 Term 41 36 11 7 3 0 0 78 11 375
2014 Casual 53 30 9 5 2 0 0 84 7 178
2014 Student 61 34 4 2 0 0 0 95 2 31
2011 Indeterminate (permanent) 31 39 12 11 7 0 0 70 18 6483
2011 Seasonal 31 33 14 9 13 0 0 64 22 122
2011 Term 40 41 7 6 5 0 0 82 11 537
2011 Casual 42 42 13 2 2 0 0 84 3 143
2011 Student 35 41 12 6 3 3 0 78 9 74
2008 Indeterminate (permanent) 28 36 14 11 9 1 0 65 21 5685
2008 Seasonal 21 36 24 9 8 0 2 58 17 75
2008 Term 41 37 9 7 4 0 0 79 12 486
2008 Casual 39 40 12 3 4 1 1 81 7 138
2008 Student 28 48 6 14 2 0 2 78 16 51

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 30 11 7 5 2 1 76 13 4809
2017 Seasonal 32 42 22 3 0 1 0 74 3 32
2017 Term 53 28 10 5 1 2 1 83 7 611
2017 Casual 67 19 7 1 1 2 3 90 2 139
2017 Student 51 23 11 5 7 2 2 77 12 94
2014 Indeterminate (permanent) 40 32 14 7 5 1 1 73 13 5061
2014 Seasonal 27 30 27 11 5 0 0 57 16 63
2014 Term 51 27 9 6 4 3 1 81 10 375
2014 Casual 61 28 6 2 2 1 1 90 4 178
2014 Student 72 25 2 0 0 0 2 98 0 31
2011 Indeterminate (permanent) 38 33 13 9 6 2 0 72 14 6481
2011 Seasonal 32 33 14 9 9 3 0 67 19 123
2011 Term 48 31 10 6 2 2 1 81 9 537
2011 Casual 54 35 8 1 0 2 0 90 1 143
2011 Student 49 22 16 8 3 3 0 72 11 74
2008 Indeterminate (permanent) 36 33 13 9 7 2 1 71 16 5684
2008 Seasonal 26 31 24 12 5 0 2 59 17 75
2008 Term 47 33 12 4 2 3 0 82 6 486
2008 Casual 53 29 10 3 1 3 1 85 4 139
2008 Student 53 27 5 9 6 0 0 80 15 51

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 33 12 10 6 0 0 72 16 4809
2017 Seasonal 45 26 6 3 18 1 0 73 21 32
2017 Term 51 32 7 6 3 0 0 84 9 610
2017 Casual 62 20 7 4 5 1 2 84 9 139
2017 Student 48 29 6 9 6 0 3 79 15 94
2014 Indeterminate (permanent) 35 37 11 10 6 0 0 72 17 5063
2014 Seasonal 19 53 18 10 0 0 0 72 10 64
2014 Term 45 34 10 6 4 0 0 80 11 374
2014 Casual 54 27 10 5 1 1 1 83 7 178
2014 Student 64 25 4 2 0 0 6 94 2 31
2011 Indeterminate (permanent) 34 37 10 11 7 1 0 71 18 6479
2011 Seasonal 33 35 10 9 11 2 0 69 20 123
2011 Term 43 37 9 7 4 0 0 80 11 536
2011 Casual 46 38 14 2 0 0 1 84 2 143
2011 Student 42 28 10 10 4 5 1 75 15 74
2008 Indeterminate (permanent) 33 36 11 11 8 1 0 69 20 5686
2008 Seasonal 29 41 11 9 8 0 2 71 18 75
2008 Term 42 38 7 8 5 1 0 80 12 486
2008 Casual 48 30 9 8 1 4 0 81 10 138
2008 Student 38 34 14 8 6 0 0 72 14 51

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 79 11 4 1 2 0 3 93 3 4804
2017 Seasonal 84 3 7 2 0 1 3 91 2 31
2017 Term 82 10 4 0 1 0 2 94 2 613
2017 Casual 87 6 4 1 1 0 2 95 1 138
2017 Student 75 9 2 4 4 1 4 89 9 92
2014 Indeterminate (permanent) 77 11 4 2 1 0 5 93 3 5059
2014 Seasonal 51 34 9 2 1 0 3 88 3 64
2014 Term 80 8 3 2 1 0 6 94 3 375
2014 Casual 84 10 2 3 0 0 1 95 3 178
2014 Student 87 6 6 2 0 0 0 93 2 31
2011 Indeterminate (permanent) 76 11 4 1 2 0 5 93 3 6485
2011 Seasonal 66 17 7 6 1 0 3 86 6 123
2011 Term 82 8 4 2 1 1 3 93 3 537
2011 Casual 83 9 5 1 0 0 3 94 1 143
2011 Student 78 14 6 1 0 1 0 93 1 74
2008 Indeterminate (permanent) 77 8 3 1 2 0 8 93 4 5676
2008 Seasonal 58 15 10 1 7 0 9 80 9 75
2008 Term 78 7 3 1 1 0 10 94 2 486
2008 Casual 76 9 3 2 2 0 7 92 5 139
2008 Student 84 11 3 0 2 0 0 95 2 51

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 24 9 5 6 4 12 76 14 4802
2017 Seasonal 46 10 4 0 0 1 39 93 0 32
2017 Term 51 22 8 3 1 4 11 86 5 609
2017 Casual 73 10 4 0 1 5 7 94 1 137
2017 Student 53 17 3 6 5 1 15 83 13 94
2014 Indeterminate (permanent) 40 23 11 5 6 3 12 74 13 5056
2014 Seasonal 22 15 23 10 3 2 25 51 17 64
2014 Term 41 23 12 3 4 2 16 77 8 375
2014 Casual 50 18 13 0 5 3 11 79 6 178
2014 Student 60 18 2 0 2 0 18 96 2 31
2011 Indeterminate (permanent) 36 27 12 7 8 3 7 71 16 6473
2011 Seasonal 20 21 9 9 13 2 26 57 31 120
2011 Term 43 26 12 6 6 1 6 74 13 536
2011 Casual 46 30 8 4 3 3 6 84 8 143
2011 Student 40 19 8 7 11 0 15 69 21 74

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 50 28 9 6 6 0 1 79 12 4812
2017 Seasonal 48 12 14 20 0 1 5 64 21 31
2017 Term 62 23 8 3 4 0 0 85 7 612
2017 Casual 76 11 6 3 2 1 1 89 5 138
2017 Student 52 24 8 7 7 0 2 77 14 94

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 50 28 10 5 5 1 0 79 10 4810
2017 Seasonal 47 14 31 5 2 1 0 62 7 32
2017 Term 65 19 8 2 4 1 0 85 6 611
2017 Casual 79 11 5 1 1 2 1 93 3 138
2017 Student 56 23 10 6 4 1 0 79 10 94

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 46 28 11 8 6 0 0 75 14 4807
2017 Seasonal 47 24 8 18 2 1 0 72 19 32
2017 Term 58 24 10 4 4 0 0 82 8 611
2017 Casual 75 16 3 4 2 1 1 92 5 138
2017 Student 51 24 7 7 10 0 1 76 17 94
2014 Indeterminate (permanent) 43 32 11 7 6 0 0 76 13 5059
2014 Seasonal 33 39 20 8 1 0 0 71 9 62
2014 Term 52 31 9 5 4 0 0 83 9 374
2014 Casual 63 22 12 1 1 0 0 85 3 178
2014 Student 70 27 4 0 0 0 0 96 0 31
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 34 17 15 8 3 5 56 25 1677
2017 Term 23 46 15 6 0 9 2 77 7 46
2014 Indeterminate (permanent) 18 37 17 12 8 2 5 59 22 1859
2014 Seasonal 8 54 0 28 0 9 0 69 31 12
2014 Term 15 25 23 26 8 2 2 41 35 22

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 33 17 13 8 5 0 59 22 4806
2017 Seasonal 19 33 18 10 18 3 0 54 28 32
2017 Term 43 39 6 4 4 5 0 86 8 613
2017 Casual 58 21 7 2 2 8 1 86 5 138
2017 Student 49 30 4 5 3 7 2 87 8 94
2014 Indeterminate (permanent) 19 31 21 13 9 7 0 53 24 5058
2014 Seasonal 9 31 22 24 11 4 0 42 36 64
2014 Term 32 33 19 7 4 5 0 68 12 372
2014 Casual 47 24 15 5 2 7 1 77 7 177
2014 Student 51 25 13 0 0 9 2 85 0 31
2011 Indeterminate (permanent) 16 32 20 13 12 6 0 52 26 6479
2011 Seasonal 18 23 13 14 23 8 2 45 41 123
2011 Term 30 30 17 7 9 6 1 64 17 534
2011 Casual 34 29 19 7 6 6 1 66 14 143
2011 Student 37 29 8 11 6 10 0 73 18 74

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 32 18 18 12 2 0 52 30 4809
2017 Seasonal 11 8 18 32 31 1 0 19 63 32
2017 Term 40 38 11 3 6 2 0 80 9 613
2017 Casual 45 38 6 5 3 2 0 86 8 139
2017 Student 45 30 6 5 5 8 1 83 11 94
2014 Indeterminate (permanent) 14 29 21 18 16 2 0 44 34 5056
2014 Seasonal 8 24 29 14 25 0 0 32 39 64
2014 Term 25 29 22 15 6 3 0 56 22 370
2014 Casual 44 23 19 7 4 2 1 70 11 177
2014 Student 44 24 19 0 4 7 2 75 4 31
2011 Indeterminate (permanent) 14 30 21 18 15 2 0 45 34 6472
2011 Seasonal 18 22 18 18 22 2 0 41 41 123
2011 Term 30 30 17 13 8 1 0 61 22 535
2011 Casual 38 22 15 10 7 6 2 65 19 143
2011 Student 41 20 13 8 12 5 1 65 21 74
2008 Indeterminate (permanent) 17 32 19 16 14 2 0 50 30 5682
2008 Seasonal 15 21 12 23 27 1 2 36 51 75
2008 Term 26 39 17 9 4 4 1 68 14 486
2008 Casual 35 37 13 9 1 3 2 76 10 136
2008 Student 34 35 13 5 7 6 0 74 12 51

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 13 27 20 22 15 4 0 41 38 4808
2017 Seasonal 12 3 38 14 32 1 0 15 47 32
2017 Term 25 41 15 10 5 4 0 69 16 614
2017 Casual 30 40 7 8 6 8 1 77 15 138
2017 Student 38 28 9 7 6 12 1 75 15 93
2014 Indeterminate (permanent) 8 24 22 24 18 4 0 34 44 5058
2014 Seasonal 3 27 30 24 15 1 0 30 39 64
2014 Term 16 29 21 19 9 5 0 47 30 372
2014 Casual 31 28 15 13 5 7 1 64 20 177
2014 Student 31 25 13 16 5 7 2 62 24 31
2011 Indeterminate (permanent) 7 28 21 24 16 4 0 37 42 6483
2011 Seasonal 13 19 16 23 23 6 0 34 49 123
2011 Term 18 30 18 15 14 5 0 51 30 535
2011 Casual 21 31 23 11 8 6 0 55 20 143
2011 Student 25 25 15 12 18 5 0 53 31 74
2008 Indeterminate (permanent) 8 30 21 23 16 3 0 39 40 5680
2008 Seasonal 7 19 20 23 29 2 0 27 52 75
2008 Term 18 32 21 16 5 7 0 55 22 486
2008 Casual 25 26 18 12 4 13 2 59 19 137
2008 Student 8 42 10 13 10 15 3 61 27 51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 27 18 17 18 5 0 45 36 4812
2017 Seasonal 12 4 34 11 33 6 0 17 47 32
2017 Term 28 35 14 7 9 8 0 68 17 613
2017 Casual 36 39 10 4 5 6 0 80 10 139
2017 Student 40 24 10 8 7 10 1 73 16 94
2014 Indeterminate (permanent) 11 23 20 20 20 5 0 36 42 5059
2014 Seasonal 6 29 18 20 25 2 0 36 46 64
2014 Term 18 22 21 16 15 8 0 43 34 372
2014 Casual 26 29 14 11 6 12 1 64 20 178
2014 Student 34 19 13 6 8 18 2 66 18 31
2011 Indeterminate (permanent) 11 27 20 19 17 6 0 40 39 6489
2011 Seasonal 16 19 13 20 25 7 0 37 49 122
2011 Term 19 25 20 17 10 7 1 48 30 536
2011 Casual 23 25 18 14 9 11 0 54 25 143
2011 Student 26 13 19 17 13 12 0 44 33 74
2008 Indeterminate (permanent) 12 30 19 16 16 6 0 45 35 5681
2008 Seasonal 10 16 16 22 25 10 0 29 53 74
2008 Term 18 31 18 15 8 10 0 55 25 486
2008 Casual 25 34 10 11 6 11 3 68 20 136
2008 Student 13 41 8 11 3 21 3 71 18 51

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 29 18 21 17 2 0 42 39 4800
2017 Seasonal 10 26 23 10 30 1 0 36 40 32
2017 Term 27 34 12 11 9 4 2 65 22 610
2017 Casual 32 42 7 8 6 5 0 78 15 139
2017 Student 37 24 8 7 10 12 2 71 19 94
2014 Indeterminate (permanent) 9 27 20 23 19 2 0 36 43 5059
2014 Seasonal 10 26 25 25 13 0 0 36 39 64
2014 Term 19 28 17 22 11 3 0 48 34 373
2014 Casual 28 28 17 13 7 6 1 60 22 177
2014 Student 37 22 20 8 2 9 2 67 11 31
2011 Indeterminate (permanent) 9 30 19 24 17 2 0 40 42 6477
2011 Seasonal 17 23 18 18 20 5 0 42 39 123
2011 Term 19 33 16 15 13 4 0 54 29 536
2011 Casual 22 28 23 12 10 4 1 53 23 143
2011 Student 20 24 14 28 7 5 1 48 37 74
2008 Indeterminate (permanent) 11 34 18 22 12 2 0 47 35 5673
2008 Seasonal 7 28 16 23 24 3 0 36 47 74
2008 Term 17 40 17 14 6 6 1 61 21 485
2008 Casual 26 31 19 11 1 10 1 64 14 138
2008 Student 22 39 13 13 4 7 2 68 18 51
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 39 20 14 7 1 0 59 21 4808
2017 Seasonal 14 36 20 22 5 3 0 52 28 32
2017 Term 30 44 14 7 3 1 0 75 11 614
2017 Casual 49 35 6 5 2 1 1 86 8 138
2017 Student 44 36 13 2 5 0 0 80 8 94
2014 Indeterminate (permanent) 13 37 23 15 10 2 0 51 26 5062
2014 Seasonal 10 44 25 17 4 0 0 54 21 64
2014 Term 18 43 25 9 4 1 1 62 13 376
2014 Casual 36 29 15 8 3 7 1 71 12 178
2014 Student 47 34 18 2 0 0 0 80 2 31
2011 Indeterminate (permanent) 15 39 21 15 9 2 0 55 24 6484
2011 Seasonal 18 35 27 10 7 2 1 55 17 123
2011 Term 22 41 18 10 6 2 0 64 17 537
2011 Casual 30 36 20 10 2 2 0 67 12 143
2011 Student 29 38 19 12 0 3 0 69 12 74

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 36 43 13 3 2 2 1 80 6 4799
2017 Seasonal 18 62 17 0 0 3 0 83 0 32
2017 Term 46 39 7 3 2 2 0 87 6 610
2017 Casual 62 28 4 1 1 3 1 94 2 138
2017 Student 53 32 10 0 0 4 1 90 0 94
2014 Indeterminate (permanent) 34 44 12 5 2 3 0 80 8 5059
2014 Seasonal 37 42 13 7 0 1 0 81 7 64
2014 Term 36 38 16 7 2 2 0 75 9 374
2014 Casual 40 32 16 5 0 5 1 77 5 178
2014 Student 61 28 7 0 0 0 4 92 0 31
2011 Indeterminate (permanent) 33 42 14 6 2 3 0 77 9 6487
2011 Seasonal 37 39 9 9 4 2 0 78 13 123
2011 Term 36 43 13 4 1 2 0 81 6 536
2011 Casual 42 31 16 4 1 4 0 78 5 143
2011 Student 43 34 7 3 2 10 1 87 5 74

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 33 38 12 9 6 2 0 73 15 4798
2017 Seasonal 22 41 3 28 1 2 2 66 31 32
2017 Term 40 33 9 6 6 4 3 78 13 612
2017 Casual 55 21 5 4 4 11 0 85 9 139
2017 Student 32 30 15 9 7 6 2 67 17 94
2014 Indeterminate (permanent) 35 40 11 7 5 2 1 77 12 5058
2014 Seasonal 20 42 14 14 4 5 0 66 19 64
2014 Term 35 32 15 9 5 4 1 70 14 375
2014 Casual 26 33 12 9 6 12 2 69 18 178
2014 Student 54 18 9 0 4 8 7 85 4 31
2011 Indeterminate (permanent) 35 37 11 8 5 3 1 75 13 6483
2011 Seasonal 28 36 12 7 10 6 0 69 19 123
2011 Term 37 41 8 5 4 4 2 83 9 537
2011 Casual 34 30 14 8 2 11 0 72 12 142
2011 Student 38 28 11 9 2 11 1 75 13 74
2008 Indeterminate (permanent) 31 37 13 9 6 3 1 70 17 5682
2008 Seasonal 21 36 9 13 9 9 3 64 25 75
2008 Term 30 37 11 10 3 6 3 74 14 487
2008 Casual 36 31 14 6 4 7 2 73 12 137
2008 Student 38 27 7 19 8 0 2 66 27 51

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 36 20 13 7 3 1 58 21 4802
2017 Seasonal 10 44 12 9 19 6 0 57 30 32
2017 Term 24 40 16 7 4 6 2 69 13 613
2017 Casual 28 24 21 8 4 12 3 61 14 139
2017 Student 21 27 20 13 5 10 4 55 21 94
2014 Indeterminate (permanent) 20 35 21 12 7 3 1 58 20 5059
2014 Seasonal 8 37 24 20 6 3 1 47 28 64
2014 Term 17 37 20 12 9 4 2 57 22 375
2014 Casual 19 29 20 9 8 13 2 56 20 178
2014 Student 35 20 22 2 0 20 2 70 2 31
2011 Indeterminate (permanent) 15 36 23 13 8 4 1 53 23 6479
2011 Seasonal 15 32 23 11 13 3 3 50 26 123
2011 Term 15 37 22 13 6 6 1 56 20 536
2011 Casual 12 23 31 12 4 14 3 43 19 143
2011 Student 19 30 17 12 6 10 5 59 21 73

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 28 17 16 14 6 1 48 33 4794
2017 Seasonal 15 29 15 8 23 9 0 49 34 32
2017 Term 25 33 10 10 10 11 1 65 23 611
2017 Casual 41 20 11 4 4 15 6 77 9 139
2017 Student 28 22 11 4 8 20 8 68 17 94
2014 Indeterminate (permanent) 16 27 17 17 15 6 1 46 35 5061
2014 Seasonal 12 28 16 17 19 6 1 43 39 64
2014 Term 17 22 20 17 17 6 0 42 36 376
2014 Casual 22 22 17 11 4 19 5 58 20 178
2014 Student 37 14 24 4 2 7 13 63 7 31
2011 Indeterminate (permanent) 14 27 17 17 15 7 2 45 35 6478
2011 Seasonal 13 31 12 16 23 3 1 47 41 123
2011 Term 18 24 19 12 16 9 2 48 31 536
2011 Casual 17 24 17 13 9 13 7 52 27 142
2011 Student 24 14 13 19 11 13 6 47 37 74

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 59 19 8 4 3 1 6 84 7 4805
2017 Seasonal 55 14 24 1 0 1 5 73 2 32
2017 Term 65 12 5 3 1 2 11 89 5 613
2017 Casual 73 9 6 1 1 3 8 91 2 139
2017 Student 56 14 4 0 7 5 13 85 9 94
2014 Indeterminate (permanent) 58 19 9 4 2 1 7 84 7 5057
2014 Seasonal 38 28 14 5 3 4 9 75 9 64
2014 Term 61 13 10 1 1 3 11 86 3 375
2014 Casual 61 15 3 1 0 10 10 96 1 178
2014 Student 65 7 15 0 0 4 9 83 0 31

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 65 20 6 2 1 3 3 90 3 4804
2017 Seasonal 58 19 19 0 1 0 2 79 1 32
2017 Term 71 16 4 1 1 5 2 94 2 613
2017 Casual 77 7 3 4 1 4 4 92 5 139
2017 Student 64 17 5 2 4 8 1 88 7 94
2014 Indeterminate (permanent) 61 19 7 3 1 3 5 88 4 5058
2014 Seasonal 46 23 11 6 4 3 6 76 11 64
2014 Term 70 12 7 1 1 4 5 90 3 376
2014 Casual 66 13 6 3 0 6 7 90 3 178
2014 Student 78 19 2 0 0 2 0 98 0 31
2011 Indeterminate (permanent) 66 18 7 2 1 2 3 89 3 6485
2011 Seasonal 54 24 16 3 2 0 2 80 4 123
2011 Term 71 16 4 2 0 3 5 93 2 534
2011 Casual 74 14 4 2 0 3 2 93 2 142
2011 Student 68 19 2 2 1 3 5 94 4 74
2008 Indeterminate (permanent) 66 18 7 2 1 2 3 89 4 5678
2008 Seasonal 54 24 8 5 3 4 3 84 8 75
2008 Term 66 16 8 2 2 4 3 88 4 486
2008 Casual 59 14 13 3 0 4 8 82 3 138
2008 Student 81 9 5 2 0 2 2 94 2 50

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 34 17 16 11 1 0 55 27 4805
2017 Seasonal 12 34 22 7 21 3 0 48 29 32
2017 Term 31 33 14 10 7 4 1 67 18 613
2017 Casual 45 20 12 6 3 10 4 76 10 138
2017 Student 43 29 11 8 0 5 5 79 9 94
2014 Indeterminate (permanent) 15 31 18 19 15 1 0 47 35 5059
2014 Seasonal 10 27 29 12 22 1 0 37 34 64
2014 Term 21 28 19 13 15 3 1 52 29 376
2014 Casual 30 25 10 9 10 8 8 66 22 178
2014 Student 55 23 4 2 2 13 2 92 4 31
2011 Indeterminate (permanent) 19 33 16 17 13 1 0 53 30 6486
2011 Seasonal 12 30 21 18 15 2 2 44 34 122
2011 Term 25 30 16 13 14 2 1 56 27 537
2011 Casual 23 28 17 11 7 10 4 60 20 143
2011 Student 33 29 17 10 3 8 1 68 13 74
2008 Indeterminate (permanent) 16 35 17 18 12 1 0 52 31 5687
2008 Seasonal 11 27 14 17 26 4 0 40 45 75
2008 Term 22 34 20 12 8 3 1 58 21 482
2008 Casual 24 26 25 10 6 7 2 55 17 140
2008 Student 30 43 15 6 2 0 3 75 9 50

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 33 14 14 15 1 1 56 29 4801
2017 Seasonal 14 30 6 8 39 0 2 45 48 32
2017 Term 32 30 11 14 9 3 1 64 24 613
2017 Casual 39 12 6 8 7 6 21 71 20 137
2017 Student 36 27 9 9 2 6 11 76 13 93
2014 Indeterminate (permanent) 16 29 15 17 20 1 2 47 37 5062
2014 Seasonal 8 27 25 15 22 2 2 36 38 64
2014 Term 20 29 17 13 18 2 1 51 32 376
2014 Casual 26 16 16 10 14 6 11 51 30 178
2014 Student 35 14 11 9 4 2 26 67 18 31
2011 Indeterminate (permanent) 17 30 14 17 19 1 1 49 37 6485
2011 Seasonal 17 26 19 13 23 2 0 45 36 123
2011 Term 18 28 17 18 16 2 1 48 35 536
2011 Casual 21 24 18 12 13 3 10 51 29 143
2011 Student 24 29 12 6 6 5 17 68 16 74
2008 Indeterminate (permanent) 17 34 15 15 17 1 1 53 32 5684
2008 Seasonal 9 29 14 15 29 2 3 39 46 75
2008 Term 21 34 16 10 12 4 3 59 24 484
2008 Casual 19 26 18 14 6 8 8 54 25 140
2008 Student 31 12 20 13 4 2 19 54 21 50

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 40 19 13 6 3 0 61 20 4800
2017 Seasonal 8 21 33 24 10 5 0 30 35 32
2017 Term 24 42 15 11 4 3 0 69 15 614
2017 Casual 47 32 6 5 2 6 1 85 8 139
2017 Student 36 29 9 4 8 8 6 76 14 94

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 36 18 5 3 5 1 72 9 4800
2017 Seasonal 14 18 54 5 1 6 2 34 7 32
2017 Term 43 35 8 3 3 5 4 85 7 612
2017 Casual 62 24 6 2 1 5 1 91 2 139
2017 Student 43 34 10 6 3 1 2 80 10 94
2014 Indeterminate (permanent) 32 38 17 4 3 5 1 74 8 5052
2014 Seasonal 19 30 34 9 3 6 0 52 12 64
2014 Term 39 27 18 5 2 6 1 72 9 374
2014 Casual 38 34 11 7 0 9 2 79 8 178
2014 Student 72 18 7 0 0 2 2 92 0 31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 42 14 6 3 3 1 75 10 4806
2017 Seasonal 23 26 38 8 0 3 2 52 9 32
2017 Term 48 39 8 2 2 1 0 88 4 612
2017 Casual 56 37 3 2 1 1 0 94 3 139
2017 Student 58 28 4 4 1 3 2 90 5 94
2014 Indeterminate (permanent) 30 40 16 7 3 3 0 73 10 5056
2014 Seasonal 10 47 30 10 1 1 0 58 11 64
2014 Term 35 37 14 8 4 3 0 74 12 374
2014 Casual 42 33 13 7 0 5 0 79 7 178
2014 Student 53 31 15 0 0 0 2 85 0 31
2011 Indeterminate (permanent) 25 41 18 8 5 3 0 68 13 6483
2011 Seasonal 21 24 26 15 9 4 1 47 25 123
2011 Term 34 37 12 6 7 3 0 74 14 536
2011 Casual 44 28 18 4 4 2 0 73 8 142
2011 Student 36 41 10 7 4 3 0 78 12 74

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 37 39 12 7 5 0 0 76 12 4809
2017 Seasonal 27 32 16 22 2 1 0 60 24 32
2017 Term 58 29 9 4 1 0 0 86 4 613
2017 Casual 74 19 3 2 0 1 0 95 2 138
2017 Student 66 21 3 6 3 0 0 88 9 94
2014 Indeterminate (permanent) 35 40 12 8 5 0 0 75 13 5059
2014 Seasonal 21 46 14 13 6 0 0 67 19 64
2014 Term 41 36 16 6 1 0 0 77 7 376
2014 Casual 57 33 4 5 1 0 0 90 6 178
2014 Student 69 27 2 2 0 0 0 96 2 31
2011 Indeterminate (permanent) 31 41 14 8 6 1 0 73 14 6480
2011 Seasonal 32 30 10 15 12 0 0 63 27 123
2011 Term 44 34 8 8 6 1 0 79 13 536
2011 Casual 51 33 9 5 2 0 0 84 7 143
2011 Student 47 31 12 5 3 1 0 79 8 74
2008 Indeterminate (permanent) 29 42 13 9 6 0 0 71 15 5677
2008 Seasonal 12 39 22 13 13 1 0 51 27 74
2008 Term 36 44 13 4 2 0 1 81 6 486
2008 Casual 49 41 5 4 1 0 1 90 5 138
2008 Student 54 36 3 5 2 0 0 91 6 51

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 33 18 11 7 0 0 64 18 4805
2017 Seasonal 13 35 43 8 0 1 0 49 8 32
2017 Term 45 37 12 4 2 0 0 82 6 612
2017 Casual 60 26 8 3 3 1 0 87 6 139
2017 Student 60 24 5 5 6 0 0 84 11 94
2014 Indeterminate (permanent) 21 34 20 14 10 1 0 55 25 5062
2014 Seasonal 14 48 22 9 6 0 0 63 15 64
2014 Term 30 38 18 9 4 1 0 68 13 376
2014 Casual 45 35 10 7 2 2 0 81 9 178
2014 Student 55 22 19 4 0 0 0 78 4 31
2011 Indeterminate (permanent) 24 37 19 12 7 1 0 62 19 6486
2011 Seasonal 23 31 16 16 10 3 0 57 27 122
2011 Term 39 34 14 10 4 0 0 72 14 537
2011 Casual 41 33 17 10 0 0 0 73 10 142
2011 Student 44 31 13 10 1 1 0 75 12 74

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 36 17 11 7 0 0 65 18 4805
2017 Seasonal 16 12 32 36 4 0 0 28 40 32
2017 Term 44 37 12 6 1 0 0 81 7 612
2017 Casual 69 23 4 2 2 0 0 92 4 139
2017 Student 57 26 6 3 8 0 0 83 11 93
2014 Indeterminate (permanent) 19 35 19 16 10 0 0 55 27 5059
2014 Seasonal 13 41 32 9 5 1 0 55 13 64
2014 Term 26 39 20 12 2 1 0 65 14 376
2014 Casual 41 31 13 12 0 2 0 74 12 178
2014 Student 52 23 13 10 0 2 0 76 11 31
2011 Indeterminate (permanent) 22 39 18 13 8 0 0 61 21 6481
2011 Seasonal 22 35 15 15 10 1 1 59 26 121
2011 Term 35 35 13 8 9 1 0 70 17 537
2011 Casual 39 40 9 6 5 0 1 79 12 142
2011 Student 44 32 13 7 3 1 0 77 10 74
2008 Indeterminate (permanent) 25 40 16 12 7 0 0 65 19 5675
2008 Seasonal 13 33 15 24 11 2 2 48 37 74
2008 Term 35 41 14 6 3 0 1 77 10 486
2008 Casual 46 34 13 7 0 0 1 80 8 138
2008 Student 40 45 8 3 4 0 0 85 7 51

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 30 19 11 7 3 0 63 18 4807
2017 Seasonal 24 1 34 11 18 9 3 29 32 32
2017 Term 38 32 16 9 3 2 0 72 12 614
2017 Casual 55 24 8 6 2 2 3 83 8 139
2017 Student 35 28 16 6 7 2 5 68 14 94
2014 Indeterminate (permanent) 26 27 20 12 9 4 1 56 23 5060
2014 Seasonal 26 21 20 18 8 6 0 50 28 64
2014 Term 33 23 21 12 5 4 2 59 18 375
2014 Casual 40 22 19 6 6 6 1 67 13 178
2014 Student 18 23 11 14 2 22 9 61 23 31
2011 Indeterminate (permanent) 29 29 18 11 8 4 1 61 21 6485
2011 Seasonal 23 27 21 12 11 3 3 54 24 123
2011 Term 37 24 18 12 5 3 0 64 18 536
2011 Casual 44 22 15 11 3 4 1 69 15 143
2011 Student 37 22 12 9 4 9 8 71 15 74
2008 Indeterminate (permanent) 29 32 17 10 7 4 1 64 18 5671
2008 Seasonal 20 25 18 11 12 9 6 52 27 74
2008 Term 34 28 19 8 5 5 1 66 14 486
2008 Casual 38 24 17 11 1 7 2 68 12 138
2008 Student 27 21 22 9 10 5 7 54 21 51
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Indeterminate (permanent) 22 46 33 4812
2017 Seasonal 35 25 41 32
2017 Term 16 45 39 612
2017 Casual 31 40 29 139
2017 Student 41 31 27 94
2014 Indeterminate (permanent) 24 44 32 5061
2014 Seasonal 23 65 12 64
2014 Term 22 46 32 374
2014 Casual 36 31 34 178
2014 Student 54 16 31 30
2011 Indeterminate (permanent) 24 50 27 6489
2011 Seasonal 32 54 14 123
2011 Term 22 47 31 536
2011 Casual 37 41 22 142
2011 Student 37 39 24 73

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Indeterminate (permanent) 26 38 21 7 0 8 1116
2017 Term 5 31 17 5 35 5 118
2017 Casual 17 8 2 9 60 5 44
2017 Student 0 2 5 5 83 5 42
2014 Indeterminate (permanent) 30 31 20 11 9999 8 1241
2014 Seasonal 28 35 20 12 9999 5 17
2014 Term 12 32 9 23 9999 24 83
2014 Casual 15 22 12 12 9999 38 77
2014 Student 0 3 26 9 9999 61 17
2011 Indeterminate (permanent) 33 30 24 8 9999 6 1539
2011 Seasonal 43 20 10 22 9999 4 36
2011 Term 4 40 16 12 9999 28 120
2011 Casual 10 13 12 21 9999 45 59
2011 Student 0 16 6 21 9999 57 29
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 21 79 4809
2017 Seasonal 31 69 32
2017 Term 16 84 612
2017 Casual 4 96 139
2017 Student 9 91 94
2014 Indeterminate (permanent) 20 80 5046
2014 Seasonal 29 71 64
2014 Term 24 76 375
2014 Casual 16 84 177

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 48 926
2017 Term 48 70
2014 Indeterminate (permanent) 44 951
2014 Seasonal 57 17
2014 Term 64 79
2014 Casual 46 20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 68 926
2017 Term 58 70
2014 Indeterminate (permanent) 66 951
2014 Seasonal 77 17
2014 Term 57 79
2014 Casual 83 20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 926
2014 Indeterminate (permanent) 10 951
2014 Seasonal 0 17
2014 Casual 0 20

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 926
2017 Term 0 70
2014 Indeterminate (permanent) 1 951
2014 Seasonal 0 17
2014 Term 0 79
2014 Casual 0 20

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 926
2014 Indeterminate (permanent) 5 951
2014 Term 6 79
2014 Casual 0 20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 926
2014 Indeterminate (permanent) 10 951
2014 Term 6 79

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 926
2014 Indeterminate (permanent) 5 951
2014 Seasonal 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 48 928
2017 Term 15 70
2014 Indeterminate (permanent) 45 951
2014 Seasonal 45 17
2014 Term 39 79
2014 Casual 52 20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 41 928
2017 Term 30 70
2014 Indeterminate (permanent) 43 951
2014 Seasonal 70 17
2014 Term 44 79
2014 Casual 43 20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 44 928
2017 Term 38 70
2014 Indeterminate (permanent) 43 951
2014 Term 32 79
2014 Casual 41 20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 928
2017 Term 19 70
2014 Indeterminate (permanent) 38 951
2014 Seasonal 54 17
2014 Term 44 79
2014 Casual 72 20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 34 928
2017 Term 14 70
2014 Indeterminate (permanent) 30 951
2014 Seasonal 0 17
2014 Term 22 79

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 60 928
2017 Term 78 70
2014 Indeterminate (permanent) 56 951
2014 Seasonal 53 17
2014 Term 58 79
2014 Casual 53 20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 38 928
2017 Term 33 70
2014 Indeterminate (permanent) 35 951
2014 Seasonal 47 17
2014 Term 36 79
2014 Casual 37 20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 2 928
2014 Indeterminate (permanent) 1 951
2014 Seasonal 0 17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 928
2014 Indeterminate (permanent) 6 951
2014 Term 14 79

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 928
2017 Term 8 70
2014 Indeterminate (permanent) 17 951
2014 Term 10 79
2014 Casual 0 20

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 50 928
2017 Term 31 70
2014 Indeterminate (permanent) 46 951
2014 Seasonal 40 17
2014 Term 49 79
2014 Casual 51 20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 928
2017 Term 15 70
2014 Indeterminate (permanent) 36 951
2014 Seasonal 72 17
2014 Term 50 79
2014 Casual 36 20

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 928
2017 Term 19 70
2014 Indeterminate (permanent) 13 951
2014 Term 10 79

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 52 928
2017 Term 36 70
2014 Indeterminate (permanent) 51 952
2014 Term 42 79
2014 Casual 41 20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 32 928
2017 Term 25 70
2014 Indeterminate (permanent) 34 952
2014 Seasonal 24 17
2014 Term 29 79
2014 Casual 33 20

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 928
2014 Indeterminate (permanent) 10 952
2014 Seasonal 0 17
2014 Term 9 79

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 21 928
2017 Term 7 70
2014 Indeterminate (permanent) 20 952
2014 Seasonal 36 17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 15 928
2017 Term 5 70
2014 Indeterminate (permanent) 13 952

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 928
2014 Indeterminate (permanent) 7 952

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 12 928
2017 Term 9 70
2014 Indeterminate (permanent) 20 952
2014 Term 21 79

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 928
2014 Indeterminate (permanent) 12 952
2014 Term 11 79

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 928
2017 Term 45 70
2014 Indeterminate (permanent) 23 952
2014 Seasonal 33 17
2014 Term 37 79
2014 Casual 31 20

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 12 863
2017 Term 21 68
2014 Indeterminate (permanent) 13 879
2014 Term 12 76

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 863
2017 Term 12 68
2014 Indeterminate (permanent) 17 879
2014 Term 24 76

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 863
2017 Term 11 68
2014 Indeterminate (permanent) 10 879
2014 Term 13 76

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 863
2017 Term 4 68
2014 Indeterminate (permanent) 10 879
2014 Seasonal 0 16
2014 Term 12 76
2014 Casual 0 18

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 863
2017 Term 6 68
2014 Indeterminate (permanent) 11 879
2014 Term 6 76

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 863
2017 Term 8 68
2014 Indeterminate (permanent) 14 879

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 863
2017 Term 11 68
2014 Indeterminate (permanent) 9 879
2014 Term 17 76

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 863
2017 Term 24 68
2014 Indeterminate (permanent) 9 879
2014 Term 16 76
2014 Casual 0 18

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 863
2017 Term 14 68
2014 Indeterminate (permanent) 10 879
2014 Term 12 76

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 25 863
2017 Term 27 68
2014 Indeterminate (permanent) 25 879
2014 Term 24 76

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 863
2014 Indeterminate (permanent) 6 879
2014 Term 11 76
2014 Casual 0 18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 863
2017 Term 52 68
2014 Indeterminate (permanent) 43 879
2014 Seasonal 61 16
2014 Term 45 76
2014 Casual 44 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 863
2014 Indeterminate (permanent) 2 879
2014 Casual 0 18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 56 863
2017 Term 39 68
2014 Indeterminate (permanent) 57 879
2014 Seasonal 39 16
2014 Term 57 76
2014 Casual 48 18

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 863
2017 Term 0 68

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 12 863
2014 Indeterminate (permanent) 13 879
2014 Term 9 76

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 95 5 929
2017 Term 83 17 70

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 22 21 10 10 18 5 47 26 4809
2017 Seasonal 10 6 36 13 19 11 4 19 38 32
2017 Term 23 13 27 2 3 24 7 52 9 613
2017 Casual 28 18 8 2 3 28 13 77 8 139
2017 Student 16 15 6 3 5 38 17 69 18 94
2014 Indeterminate (permanent) 14 24 21 10 8 19 4 49 24 5060
2014 Seasonal 8 27 21 18 15 8 3 39 37 63
2014 Term 18 20 22 7 7 21 6 52 18 374
2014 Casual 22 21 13 1 3 30 10 71 7 177
2014 Student 17 12 4 0 2 36 30 84 5 31

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 32 20 10 6 7 1 61 17 4804
2017 Seasonal 14 15 44 3 18 5 1 31 22 32
2017 Term 38 28 17 3 3 10 1 75 7 611
2017 Casual 59 17 4 2 2 13 3 89 6 139
2017 Student 34 26 9 5 2 20 4 79 10 93
2014 Indeterminate (permanent) 23 34 20 8 6 8 1 62 16 5062
2014 Seasonal 17 30 27 13 10 4 0 49 23 63
2014 Term 29 28 20 10 4 7 1 62 16 375
2014 Casual 35 20 16 3 3 19 5 72 7 177
2014 Student 41 18 13 0 0 20 9 82 0 31
2011 Indeterminate (permanent) 28 40 16 7 4 4 0 72 12 6473
2011 Seasonal 28 37 13 14 4 5 0 67 19 123
2011 Term 34 37 13 6 4 6 0 75 11 534
2011 Casual 34 34 21 3 1 7 0 74 3 142
2011 Student 37 36 14 3 1 9 0 80 4 73
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 52 8 5 1 1 3 85 7 4812
2017 Seasonal 13 66 10 1 8 1 0 80 9 32
2017 Term 15 44 17 12 8 3 1 61 21 613
2017 Casual 35 17 7 10 6 9 17 70 21 139
2017 Student 12 24 13 15 6 10 21 52 30 94
2014 Indeterminate (permanent) 29 53 9 5 1 1 3 84 7 5064
2014 Seasonal 16 67 9 6 0 2 0 85 6 64
2014 Term 12 42 15 17 6 6 1 59 25 374
2014 Casual 15 21 12 6 13 7 27 54 28 177
2014 Student 9 25 2 9 2 20 33 73 23 31
2011 Indeterminate (permanent) 27 54 8 6 1 1 3 84 7 6476
2011 Seasonal 22 48 19 7 1 2 1 73 8 122
2011 Term 15 46 16 12 6 3 2 64 19 535
2011 Casual 14 24 13 14 5 9 21 54 27 141
2011 Student 12 22 9 17 6 14 21 51 35 74
2008 Indeterminate (permanent) 29 51 9 5 2 1 3 83 8 5686
2008 Seasonal 19 55 13 10 3 0 0 74 13 75
2008 Term 9 38 19 16 9 7 2 52 27 485
2008 Casual 8 21 11 12 14 7 27 45 39 139
2008 Student 2 26 11 11 23 13 15 38 46 51

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 26 23 12 10 16 3 44 28 4803
2017 Seasonal 9 9 17 26 32 7 0 20 62 32
2017 Term 11 18 22 8 15 21 5 40 31 613
2017 Casual 28 6 13 8 5 27 14 57 21 139
2017 Student 10 11 8 9 3 38 22 50 30 92
2014 Indeterminate (permanent) 8 26 26 12 9 15 4 43 26 5056
2014 Seasonal 6 27 21 30 9 7 0 36 42 64
2014 Term 7 17 29 10 9 24 4 33 27 375
2014 Casual 6 21 11 4 7 23 29 56 22 177
2014 Student 0 6 16 2 0 42 35 24 8 31
2011 Indeterminate (permanent) 8 28 25 13 9 15 3 43 26 6480
2011 Seasonal 11 24 22 18 10 13 1 41 33 122
2011 Term 8 23 25 10 5 24 4 43 22 535
2011 Casual 6 12 23 6 2 28 23 36 17 141
2011 Student 1 11 14 5 12 29 27 28 40 74

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 35 11 5 3 5 2 80 8 4813
2017 Seasonal 26 32 11 2 0 30 0 82 2 32
2017 Term 41 29 12 4 2 10 1 79 7 611
2017 Casual 48 12 7 2 1 12 18 86 4 139
2017 Student 25 9 8 7 0 28 24 71 13 94
2014 Indeterminate (permanent) 37 36 13 5 2 5 3 79 7 5062
2014 Seasonal 29 41 20 5 3 2 0 72 8 63
2014 Term 32 31 13 6 4 12 2 73 12 373
2014 Casual 24 18 11 3 2 16 27 73 8 178
2014 Student 18 21 8 0 0 25 29 83 0 30
2011 Indeterminate (permanent) 36 37 12 5 2 5 3 79 8 6480
2011 Seasonal 36 39 9 4 4 7 0 81 9 122
2011 Term 33 32 14 5 1 12 2 76 7 535
2011 Casual 27 23 12 4 1 18 16 75 7 141
2011 Student 14 18 13 3 6 21 25 59 17 74
2008 Indeterminate (permanent) 32 40 12 5 3 6 3 79 9 5681
2008 Seasonal 24 38 16 11 8 1 2 64 20 75
2008 Term 28 33 15 3 2 19 1 76 5 485
2008 Casual 19 30 10 2 0 16 23 80 4 139
2008 Student 12 13 10 3 2 47 13 63 12 51

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 34 15 8 6 7 2 68 15 4805
2017 Seasonal 12 35 17 2 21 12 0 54 26 31
2017 Term 36 29 13 5 2 13 1 75 9 612
2017 Casual 44 11 13 0 2 14 17 79 3 138
2017 Student 22 13 7 9 0 26 24 70 17 94
2014 Indeterminate (permanent) 24 35 17 8 6 8 3 66 15 5058
2014 Seasonal 14 32 27 9 14 5 0 48 24 64
2014 Term 25 29 17 6 4 17 3 66 13 372
2014 Casual 19 18 12 3 0 20 26 70 7 178
2014 Student 6 19 10 0 0 36 29 72 0 30
2011 Indeterminate (permanent) 24 35 16 9 5 8 2 67 15 6474
2011 Seasonal 25 36 13 8 8 10 0 68 18 122
2011 Term 28 30 15 8 1 16 2 70 11 534
2011 Casual 22 20 17 3 1 20 17 67 6 140
2011 Student 14 13 14 2 7 25 25 54 18 74
2008 Indeterminate (permanent) 27 36 13 11 6 5 2 68 18 5680
2008 Seasonal 18 31 17 18 14 0 2 50 33 75
2008 Term 29 32 16 6 1 14 3 73 8 487
2008 Casual 22 25 13 3 0 14 24 75 5 137
2008 Student 23 16 10 0 5 35 12 72 10 51
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 8 92 4803
2017 Term 6 94 612
2017 Casual 4 96 138
2014 Indeterminate (permanent) 8 92 5047
2014 Term 8 92 375
2014 Casual 4 96 176

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 352
2017 Term 74 18
2014 Indeterminate (permanent) 31 364
2014 Term 37 26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 76 352
2017 Term 59 18
2014 Indeterminate (permanent) 84 364
2014 Term 69 26

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 4 352
2014 Indeterminate (permanent) 4 364

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Term 0 18
2014 Term 0 26

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 352
2014 Indeterminate (permanent) 9 364
2014 Term 0 26

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 352
2017 Term 0 18
2014 Indeterminate (permanent) 7 364

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 352
2014 Indeterminate (permanent) 6 364
2014 Term 0 26

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 12 353
2014 Indeterminate (permanent) 13 362
2014 Term 38 26

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 353
2014 Indeterminate (permanent) 10 362

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 353
2014 Indeterminate (permanent) 6 362

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 353
2017 Term 0 18
2014 Indeterminate (permanent) 2 362
2014 Term 0 26

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 24 353
2017 Term 36 18
2014 Indeterminate (permanent) 21 362
2014 Term 13 26

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 44 353
2017 Term 17 18
2014 Indeterminate (permanent) 33 362
2014 Term 52 26

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 353
2014 Indeterminate (permanent) 2 362
2014 Term 0 26

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 353
2017 Term 0 18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 353
2014 Indeterminate (permanent) 7 362
2014 Term 0 26

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 16 353
2014 Indeterminate (permanent) 15 362
2014 Term 0 26

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Term 0 18

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 18 353
2014 Indeterminate (permanent) 13 362

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Term 0 18
2014 Indeterminate (permanent) 2 362
2014 Term 0 26

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 353
2014 Indeterminate (permanent) 35 362

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 41 353
2014 Indeterminate (permanent) 29 362
2014 Term 33 26

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 353
2014 Indeterminate (permanent) 17 362

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 353
2014 Indeterminate (permanent) 6 362

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 353
2017 Term 15 18
2014 Indeterminate (permanent) 17 362
2014 Term 0 26

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 353
2014 Indeterminate (permanent) 6 362

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 353
2014 Indeterminate (permanent) 8 362
2014 Term 0 26

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 353
2014 Indeterminate (permanent) 7 362

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 353
2017 Term 0 18
2014 Indeterminate (permanent) 11 362

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 41 353
2017 Term 46 18
2014 Indeterminate (permanent) 49 362
2014 Term 51 26

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 332
2014 Indeterminate (permanent) 5 333

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 12 332
2017 Term 39 17
2014 Indeterminate (permanent) 11 333
2014 Term 18 26

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 332
2014 Indeterminate (permanent) 1 333
2014 Term 0 26

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 332
2017 Term 0 17
2014 Indeterminate (permanent) 1 333
2014 Term 0 26

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 332
2014 Indeterminate (permanent) 4 333

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 4 332
2014 Indeterminate (permanent) 4 333

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 332
2014 Indeterminate (permanent) 5 333
2014 Term 0 26

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 332
2017 Term 41 17
2014 Indeterminate (permanent) 7 333
2014 Term 27 26

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 332
2014 Indeterminate (permanent) 8 333

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 22 332
2017 Term 13 17
2014 Indeterminate (permanent) 27 333
2014 Term 26 26

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 332
2014 Indeterminate (permanent) 8 333

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 49 332
2017 Term 50 17
2014 Indeterminate (permanent) 48 333
2014 Term 47 26

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 57 332
2017 Term 21 17
2014 Indeterminate (permanent) 63 333
2014 Term 60 26

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 332
2014 Indeterminate (permanent) 14 333

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 98 2 353
2017 Term 63 37 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 21 24 4 4 25 5 54 12 4808
2017 Seasonal 11 6 36 3 0 39 5 31 5 32
2017 Term 27 15 15 3 2 31 6 68 7 613
2017 Casual 37 9 10 0 3 30 11 78 5 139
2017 Student 27 16 3 7 0 34 14 81 14 94
2014 Indeterminate (permanent) 14 21 24 5 4 27 5 52 12 5055
2014 Seasonal 8 32 34 6 3 16 2 49 10 64
2014 Term 19 18 21 4 3 30 5 57 11 374
2014 Casual 19 18 12 3 0 38 11 72 5 177
2014 Student 18 14 5 0 0 42 20 86 0 31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 34 19 5 4 10 1 69 10 4795
2017 Seasonal 22 5 40 2 0 30 1 39 2 32
2017 Term 42 26 11 6 2 12 1 78 9 611
2017 Casual 54 23 5 0 2 10 5 91 3 139
2017 Student 36 23 9 3 0 23 7 83 4 94
2014 Indeterminate (permanent) 25 32 21 6 3 13 1 66 10 5051
2014 Seasonal 16 36 28 10 0 10 0 58 11 64
2014 Term 33 25 19 6 3 13 1 68 10 374
2014 Casual 31 24 9 3 0 27 6 82 5 178
2014 Student 31 17 17 0 0 25 10 74 0 30
2011 Indeterminate (permanent) 31 39 16 5 3 6 0 75 8 6471
2011 Seasonal 27 39 15 6 5 8 0 71 12 123
2011 Term 38 35 15 4 3 5 0 77 7 537
2011 Casual 39 36 14 3 0 7 0 82 3 142
2011 Student 43 29 13 2 1 10 0 81 4 73
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 19 20 18 31 0 1 31 49 4800
2017 Seasonal 4 31 13 8 44 0 0 35 52 32
2017 Term 10 17 21 22 28 0 1 27 51 613
2017 Casual 20 20 26 14 18 1 2 41 32 138
2017 Student 26 21 29 12 9 1 2 48 22 94

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 28 30 17 11 0 0 42 28 4805
2017 Seasonal 56 14 21 7 0 1 0 72 7 32
2017 Term 38 33 20 6 2 0 0 71 9 611
2017 Casual 32 44 12 5 3 1 3 79 9 139
2017 Student 37 28 22 7 4 0 2 66 11 94

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 33 23 12 6 0 2 57 19 4795
2017 Seasonal 71 6 9 1 0 1 11 88 2 32
2017 Term 49 28 11 5 1 2 3 81 7 610
2017 Casual 47 38 6 3 3 1 3 88 5 139
2017 Student 49 26 16 5 0 0 3 78 6 94

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 23 26 18 15 0 1 40 34 4802
2017 Seasonal 42 17 3 11 19 1 6 64 32 32
2017 Term 37 26 19 9 4 1 4 67 14 611
2017 Casual 39 27 20 5 5 1 4 68 11 139
2017 Student 45 27 13 4 2 1 8 79 6 94

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 36 29 17 8 5 0 4 68 14 4797
2017 Seasonal 59 18 6 3 5 0 8 84 9 31
2017 Term 53 26 11 3 1 2 4 84 4 608
2017 Casual 65 14 7 1 1 2 10 90 2 138
2017 Student 56 17 15 4 2 0 5 78 6 94

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 30 25 14 10 0 0 50 25 4778
2017 Seasonal 25 34 29 7 5 0 2 60 11 32
2017 Term 34 31 22 6 6 0 0 65 12 611
2017 Casual 40 36 15 1 5 1 2 79 6 139
2017 Student 41 25 14 11 7 0 2 68 18 94

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 34 23 12 6 0 1 59 18 4773
2017 Seasonal 27 35 32 4 0 1 0 63 4 32
2017 Term 40 30 16 5 5 2 2 73 10 608
2017 Casual 46 21 21 5 3 1 4 70 8 137
2017 Student 41 27 15 7 5 1 4 71 13 94

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 34 25 15 6 1 1 53 21 4777
2017 Seasonal 47 25 23 2 2 1 2 73 3 32
2017 Term 36 36 16 5 3 2 2 75 8 609
2017 Casual 43 34 9 7 2 1 6 81 9 139
2017 Student 38 29 18 7 2 2 4 71 10 92

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 32 21 13 6 0 1 60 19 4774
2017 Seasonal 44 32 20 2 2 0 2 76 3 32
2017 Term 39 32 17 4 4 2 2 74 8 610
2017 Casual 47 31 8 7 2 0 5 81 10 139
2017 Student 29 32 21 8 6 0 4 64 14 94

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 33 22 10 5 0 1 62 16 4765
2017 Seasonal 58 13 21 3 2 1 1 73 5 32
2017 Term 48 26 15 5 1 2 2 78 7 608
2017 Casual 40 37 11 6 3 1 3 80 9 139
2017 Student 43 32 16 6 0 0 3 77 6 94

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 49 26 14 6 4 0 1 75 10 4807
2017 Seasonal 33 11 49 7 0 0 0 45 7 32
2017 Term 57 25 10 3 4 0 1 83 7 611
2017 Casual 59 30 5 2 2 0 2 91 4 139
2017 Student 70 14 6 4 1 0 4 88 5 93

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 69 15 7 4 3 1 1 86 7 4801
2017 Seasonal 62 14 0 20 0 0 3 79 21 32
2017 Term 79 6 6 4 1 2 2 89 5 612
2017 Casual 78 11 2 2 2 0 5 94 4 139
2017 Student 76 10 8 1 0 1 3 90 1 93

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 48 32 12 4 2 0 1 81 7 4803
2017 Seasonal 23 43 29 4 0 0 0 67 4 32
2017 Term 63 23 7 1 3 2 1 88 4 611
2017 Casual 69 19 3 3 1 1 5 93 4 139
2017 Student 64 19 10 4 0 0 2 86 4 94

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 54 23 12 6 4 0 1 78 10 4803
2017 Seasonal 39 9 31 21 0 0 0 49 21 32
2017 Term 61 23 7 2 4 2 1 87 6 611
2017 Casual 71 8 10 4 3 0 4 83 7 139
2017 Student 65 15 3 5 9 0 3 83 14 94

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 50 19 8 2 1 0 19 86 4 4798
2017 Seasonal 34 4 5 5 0 0 51 80 10 32
2017 Term 70 6 3 0 0 2 18 96 0 611
2017 Casual 60 13 1 0 1 0 26 98 1 139
2017 Student 71 4 3 0 0 1 21 96 0 93

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 60 24 7 2 1 0 5 89 3 4769
2017 Seasonal 40 20 19 0 1 0 20 75 2 31
2017 Term 75 13 7 1 0 2 2 92 1 609
2017 Casual 71 17 2 2 1 0 9 96 3 138
2017 Student 83 8 1 0 2 0 5 97 2 93

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 68 19 6 3 2 0 3 90 4 4807
2017 Seasonal 56 6 9 5 0 0 25 82 6 32
2017 Term 24 16 20 18 21 0 0 40 39 610
2017 Casual 35 14 24 11 7 2 8 54 20 138
2017 Student 56 14 11 13 2 0 3 72 16 93

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 46 32 14 4 2 0 1 80 6 4800
2017 Seasonal 32 21 26 18 0 2 2 55 18 32
2017 Term 53 29 13 2 1 2 1 85 2 611
2017 Casual 57 19 18 2 1 0 4 79 2 138
2017 Student 59 28 6 3 2 0 2 89 5 93

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 27 40 15 8 0 0 37 23 4814
2017 Seasonal 14 38 44 5 0 0 0 51 5 32
2017 Term 21 36 29 12 2 0 0 57 14 614
2017 Casual 28 50 14 6 1 0 1 78 8 139
2017 Student 23 43 24 3 6 0 1 66 9 94

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 20 43 20 9 0 0 29 28 4795
2017 Seasonal 2 3 48 32 15 0 0 47 5 32
2017 Term 2 13 33 29 21 0 2 51 15 612
2017 Casual 3 6 34 25 31 1 1 56 9 138
2017 Student 9 3 27 31 29 1 0 61 12 94

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 21 40 18 11 7 3 0 63 18 4807
2017 Seasonal 9 35 41 7 0 8 0 48 7 32
2017 Term 19 42 20 11 3 4 0 65 15 614
2017 Casual 26 35 13 7 3 14 1 72 12 139
2017 Student 17 34 16 9 11 11 2 58 23 94

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 38 19 16 11 1 0 54 27 4803
2017 Seasonal 13 16 23 22 21 6 0 30 45 32
2017 Term 28 42 13 8 7 1 0 71 16 614
2017 Casual 44 34 9 7 3 2 1 80 11 138
2017 Student 30 36 15 5 11 3 0 68 16 94
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 14 86 4809
2017 Term 8 92 612
2017 Casual 8 92 139
2014 Indeterminate (permanent) 13 87 5045
2014 Seasonal 8 92 63
2014 Term 14 86 372
2014 Casual 10 90 174

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 73 27 668
2017 Term 82 18 55
2017 Casual 80 20 12
2014 Indeterminate (permanent) 71 29 642
2014 Term 69 31 49
2014 Casual 76 24 18

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 49 37 5 4 4 0 1 87 8 530
2017 Term 68 17 8 2 4 2 0 86 5 44
2014 Indeterminate (permanent) 53 29 5 8 4 0 1 83 11 469
2014 Term 60 30 0 2 6 0 2 92 8 36
2014 Casual 82 13 6 0 0 0 0 94 0 15
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 23 23 16 19 2 0 17 83 4812
2017 Seasonal 3 51 16 11 18 1 0 3 97 32
2017 Term 11 16 25 21 22 3 1 12 88 613
2017 Casual 21 14 19 22 21 2 1 22 78 138
2017 Student 29 21 31 14 5 1 0 29 71 94

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 27 3695
2017 Seasonal 14 29
2017 Term 47 496
2017 Casual 56 98
2017 Student 33 62

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 41 3695
2017 Seasonal 49 29
2017 Term 43 496
2017 Casual 26 98
2017 Student 70 62

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 3695
2017 Seasonal 17 29
2017 Term 22 496
2017 Casual 17 98
2017 Student 21 62

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 72 3695
2017 Seasonal 72 29
2017 Term 53 496
2017 Casual 23 98
2017 Student 18 62

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 3695
2017 Seasonal 2 29
2017 Term 2 496
2017 Casual 0 98
2017 Student 0 62

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 34 3695
2017 Seasonal 29 29
2017 Term 43 496
2017 Casual 44 98
2017 Student 24 62

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Indeterminate (permanent) 3 33 18 14 6 25 3624
2017 Seasonal 5 30 13 31 3 18 28
2017 Term 1 40 22 10 8 19 483
2017 Casual 7 50 14 10 6 14 97
2017 Student 11 63 5 10 0 12 58

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 9 20 16 21 26 2 6 32 51 3711
2017 Seasonal 7 4 31 40 8 1 8 12 53 29
2017 Term 8 34 12 19 23 0 2 44 44 497
2017 Casual 29 27 15 7 15 1 5 60 23 99
2017 Student 27 24 13 15 9 0 12 57 28 62

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 3 9 11 20 51 2 5 12 76 3711
2017 Seasonal 1 8 28 33 21 0 8 11 58 29
2017 Term 2 15 13 19 46 3 2 18 68 498
2017 Casual 19 10 13 9 36 3 9 34 52 99
2017 Student 6 15 19 18 20 4 17 27 49 62
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