2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 28 52 3 14 3 0 0 80 17 607
2017 BI-02 30 53 4 12 1 0 0 83 13 245
2017 BI-03 29 48 2 16 4 0 0 77 20 246
2017 BI-04 15 68 5 10 2 0 0 83 12 60
2017 BI-05 35 41 3 21 0 0 0 76 21 37
2014 BI 21 44 8 18 8 0 0 66 27 485
2014 BI-01 50 50 0 0 0 0 0 100 0 10
2014 BI-02 19 52 4 18 7 0 0 70 25 180
2014 BI-03 22 40 9 19 11 0 0 62 30 198
2014 BI-04 15 40 15 20 11 0 0 55 31 55
2014 BI-05 39 39 4 18 0 0 0 79 18 28
2011 BI 31 50 4 11 4 0 0 81 14 667
2011 BI-01 54 23 15 8 0 0 0 77 8 13
2011 BI-02 28 56 5 8 3 0 0 84 11 279
2011 BI-03 28 52 4 12 4 0 0 79 17 258
2011 BI-04 38 42 1 15 3 0 0 81 18 78
2011 BI-05 67 18 0 12 3 0 0 85 15 33
2008 BI 29 51 4 11 5 0 0 79 16 581
2008 BI-01 35 35 0 29 0 0 0 71 29 17
2008 BI-02 27 50 6 11 6 0 0 76 17 238
2008 BI-03 26 54 4 10 5 0 0 81 15 213
2008 BI-04 36 49 3 10 2 0 0 85 12 59
2008 BI-05 42 44 0 9 5 0 0 86 14 43

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 70 19 4 4 0 1 2 91 4 607
2017 BI-02 69 19 4 4 0 0 3 90 5 245
2017 BI-03 73 14 5 4 0 2 2 90 5 246
2017 BI-04 63 30 3 0 2 0 2 95 2 60
2017 BI-05 73 24 0 3 0 0 0 97 3 37
2014 BI 70 13 8 4 1 1 3 87 5 486
2014 BI-01 70 10 20 0 0 0 0 80 0 10
2014 BI-02 67 16 9 3 2 2 2 86 5 180
2014 BI-03 72 12 5 4 1 1 5 89 5 199
2014 BI-04 67 11 11 7 2 0 2 80 9 55
2014 BI-05 68 18 11 0 0 0 4 89 0 28
2011 BI 74 16 5 2 0 1 2 92 3 667
2011 BI-01 69 15 8 8 0 0 0 85 8 13
2011 BI-02 73 16 5 1 0 2 2 93 2 279
2011 BI-03 74 16 3 3 0 0 3 93 4 258
2011 BI-04 74 15 8 1 0 0 1 91 1 78
2011 BI-05 79 9 9 3 0 0 0 88 3 33
2008 BI 73 17 3 4 1 1 1 92 5 582
2008 BI-01 88 12 0 0 0 0 0 100 0 17
2008 BI-02 68 21 4 3 2 0 1 91 5 239
2008 BI-03 81 11 1 3 0 2 1 95 4 213
2008 BI-04 59 27 2 12 0 0 0 86 12 59
2008 BI-05 77 19 5 0 0 0 0 95 0 43

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 69 14 6 5 2 0 3 86 8 607
2017 BI-02 69 15 6 4 1 0 4 88 6 245
2017 BI-03 73 10 5 5 2 1 3 87 8 246
2017 BI-04 62 18 7 7 5 0 2 81 12 60
2017 BI-05 51 27 8 11 3 0 0 78 14 37
2014 BI 70 13 5 5 3 1 5 87 9 485
2014 BI-01 70 20 0 0 10 0 0 90 10 10
2014 BI-02 70 13 4 5 1 1 6 89 7 179
2014 BI-03 68 14 5 5 3 1 6 87 9 199
2014 BI-04 75 9 4 5 5 0 2 85 11 55
2014 BI-05 68 11 11 4 4 0 4 81 7 28
2011 BI 76 11 4 5 2 0 2 89 7 666
2011 BI-01 77 8 8 8 0 0 0 85 8 13
2011 BI-02 75 13 4 4 1 0 2 90 6 279
2011 BI-03 76 11 3 5 3 1 2 89 8 257
2011 BI-04 77 10 4 4 4 0 1 88 8 78
2011 BI-05 85 0 3 12 0 0 0 85 12 33
2008 BI 73 13 4 4 4 0 3 88 8 581
2008 BI-01 82 18 0 0 0 0 0 100 0 17
2008 BI-02 67 18 6 3 3 0 3 87 7 239
2008 BI-03 82 6 3 3 2 0 4 91 6 212
2008 BI-04 61 15 7 14 3 0 0 76 17 59
2008 BI-05 67 16 2 2 12 0 0 84 14 43

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 39 38 6 12 5 0 0 77 17 608
2017 BI-02 37 41 6 11 4 0 0 78 15 245
2017 BI-03 38 38 6 12 6 0 0 76 18 246
2017 BI-04 52 30 2 11 5 0 0 82 16 61
2017 BI-05 41 38 8 11 3 0 0 78 14 37
2014 BI 37 39 7 11 6 0 0 76 17 486
2014 BI-01 60 40 0 0 0 0 0 100 0 10
2014 BI-02 42 38 7 8 6 0 0 79 14 180
2014 BI-03 29 43 9 14 6 0 0 72 20 199
2014 BI-04 44 38 4 7 7 0 0 82 15 55
2014 BI-05 50 29 7 7 7 0 0 79 14 28
2011 BI 39 38 9 9 5 0 0 77 14 665
2011 BI-01 54 23 15 8 0 0 0 77 8 13
2011 BI-02 40 38 9 9 4 0 0 78 13 278
2011 BI-03 34 41 8 10 7 0 0 75 17 257
2011 BI-04 49 31 13 4 4 0 0 79 8 78
2011 BI-05 45 30 6 12 6 0 0 76 18 33

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 27 45 11 12 5 0 0 72 17 608
2017 BI-02 24 45 11 14 5 0 0 69 19 245
2017 BI-03 26 46 12 9 5 0 1 73 14 246
2017 BI-04 33 44 8 11 3 0 0 77 15 61
2017 BI-05 35 41 8 13 3 0 0 76 16 37
2014 BI 17 40 15 20 8 0 0 57 28 485
2014 BI-01 30 40 30 0 0 0 0 70 0 10
2014 BI-02 12 41 16 20 11 0 1 53 31 179
2014 BI-03 18 38 15 23 7 0 0 56 30 199
2014 BI-04 15 53 9 16 7 0 0 67 24 55
2014 BI-05 46 32 11 7 4 0 0 79 11 28
2011 BI 28 42 14 11 5 0 1 70 15 667
2011 BI-01 54 15 0 23 8 0 0 69 31 13
2011 BI-02 24 40 19 12 5 0 1 64 17 279
2011 BI-03 26 45 14 10 4 0 1 72 14 258
2011 BI-04 33 45 9 10 3 0 0 78 13 78
2011 BI-05 48 36 3 3 6 0 3 88 9 33
2008 BI 20 47 12 16 4 0 1 67 21 582
2008 BI-01 24 35 12 6 24 0 0 59 29 17
2008 BI-02 15 47 13 18 5 0 1 63 24 239
2008 BI-03 22 45 13 16 4 0 0 67 20 213
2008 BI-04 20 59 5 15 0 0 0 80 15 59
2008 BI-05 30 47 9 12 2 0 0 77 14 43

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 50 37 6 5 1 0 0 88 6 608
2017 BI-02 50 34 8 6 1 0 0 85 7 245
2017 BI-03 51 39 4 4 1 0 0 90 5 246
2017 BI-04 46 46 3 3 2 0 0 92 5 61
2017 BI-05 60 32 3 5 0 0 0 92 5 37
2014 BI 41 42 8 6 3 0 0 83 9 486
2014 BI-01 50 40 10 0 0 0 0 90 0 10
2014 BI-02 41 42 7 6 3 0 0 84 9 180
2014 BI-03 39 44 9 6 3 0 0 83 9 199
2014 BI-04 40 40 5 11 4 0 0 80 15 55
2014 BI-05 50 39 7 4 0 0 0 89 4 28
2011 BI 49 39 6 4 1 0 0 88 6 667
2011 BI-01 69 23 8 0 0 0 0 92 0 13
2011 BI-02 48 39 7 4 2 0 0 87 6 279
2011 BI-03 49 40 5 5 1 0 0 89 6 258
2011 BI-04 44 45 8 3 1 0 0 88 4 78
2011 BI-05 61 36 3 0 0 0 0 97 0 33
2008 BI 44 46 4 5 1 0 0 90 6 582
2008 BI-01 41 41 12 6 0 0 0 82 6 17
2008 BI-02 45 42 5 7 1 0 0 87 8 239
2008 BI-03 41 52 3 2 1 0 0 93 3 213
2008 BI-04 46 47 3 3 0 0 0 93 3 59
2008 BI-05 47 47 0 5 2 0 0 93 7 43

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 50 40 3 5 1 0 0 90 6 606
2017 BI-02 51 37 6 5 2 0 0 87 7 245
2017 BI-03 51 41 2 4 2 0 0 92 6 245
2017 BI-04 43 51 3 3 0 0 0 93 3 61
2017 BI-05 60 38 0 3 0 0 0 97 3 37
2014 BI 41 41 7 8 3 0 0 82 11 486
2014 BI-01 40 50 10 0 0 0 0 90 0 10
2014 BI-02 39 40 6 11 4 0 0 79 15 180
2014 BI-03 40 45 8 6 3 0 0 84 8 199
2014 BI-04 42 40 2 13 4 0 0 82 16 55
2014 BI-05 54 29 14 4 0 0 0 82 4 28
2011 BI 50 40 4 5 1 0 0 90 6 666
2011 BI-01 62 31 8 0 0 0 0 92 0 13
2011 BI-02 49 38 5 7 1 0 0 88 8 279
2011 BI-03 51 40 3 4 2 0 0 90 7 257
2011 BI-04 46 46 4 4 0 0 0 92 4 78
2011 BI-05 67 33 0 0 0 0 0 100 0 33
2008 BI 41 49 5 4 1 0 0 90 5 582
2008 BI-01 47 41 6 6 0 0 0 88 6 17
2008 BI-02 41 46 7 6 0 0 0 87 6 239
2008 BI-03 41 53 3 3 0 0 0 93 4 213
2008 BI-04 39 58 3 0 0 0 0 97 0 59
2008 BI-05 51 40 2 5 2 0 0 91 7 43

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 54 38 4 3 0 0 0 92 4 607
2017 BI-02 51 41 6 2 0 0 0 92 3 245
2017 BI-03 58 34 4 4 0 0 0 91 4 245
2017 BI-04 59 38 2 2 0 0 0 97 2 61
2017 BI-05 49 49 0 3 0 0 0 97 3 37
2014 BI 45 39 9 5 1 0 1 85 6 485
2014 BI-01 40 50 10 0 0 0 0 90 0 10
2014 BI-02 43 42 8 4 1 1 1 86 6 180
2014 BI-03 48 37 9 4 1 0 1 86 6 198
2014 BI-04 38 38 9 9 2 2 2 79 11 55
2014 BI-05 54 32 11 4 0 0 0 86 4 28

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 38 38 9 9 6 0 0 77 14 608
2017 BI-02 42 36 8 6 6 0 1 79 12 245
2017 BI-03 36 41 8 9 5 0 0 78 14 246
2017 BI-04 41 36 7 11 5 0 0 77 16 61
2017 BI-05 27 38 11 19 5 0 0 65 24 37
2014 BI 38 34 10 12 6 0 0 72 18 486
2014 BI-01 40 30 10 20 0 0 0 70 20 10
2014 BI-02 41 34 10 9 5 0 1 75 14 180
2014 BI-03 38 31 10 13 8 1 0 69 21 199
2014 BI-04 35 35 11 15 5 0 0 69 20 55
2014 BI-05 39 36 14 7 4 0 0 75 11 28
2011 BI 42 36 9 9 4 0 1 78 13 665
2011 BI-01 46 23 0 23 0 0 8 75 25 13
2011 BI-02 41 37 9 9 4 0 0 78 12 279
2011 BI-03 41 38 10 7 4 0 1 79 11 257
2011 BI-04 43 34 9 8 6 0 0 77 14 77
2011 BI-05 48 24 9 12 6 0 0 73 18 33

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 27 30 12 14 11 2 3 61 27 608
2017 BI-02 31 27 10 14 10 3 5 63 26 245
2017 BI-03 28 34 13 9 11 2 3 65 21 246
2017 BI-04 26 33 16 16 5 2 2 61 22 61
2017 BI-05 14 22 14 35 14 0 3 36 50 37
2014 BI 22 30 10 19 15 1 2 54 35 486
2014 BI-01 10 40 0 40 0 0 10 56 44 10
2014 BI-02 28 32 9 17 9 2 2 63 27 180
2014 BI-03 20 30 13 19 17 0 2 51 36 199
2014 BI-04 11 33 9 24 24 0 0 44 47 55
2014 BI-05 36 18 7 14 21 0 4 56 37 28
2011 BI 27 29 6 18 17 1 1 58 36 667
2011 BI-01 23 23 8 8 23 8 8 55 36 13
2011 BI-02 32 29 6 15 15 1 2 62 31 279
2011 BI-03 24 32 7 20 16 0 1 56 37 258
2011 BI-04 27 24 9 23 14 3 0 53 38 78
2011 BI-05 24 21 0 21 30 0 3 47 53 33
2008 BI 20 30 7 22 18 1 2 52 41 582
2008 BI-01 24 24 0 24 24 0 6 50 50 17
2008 BI-02 24 31 6 22 13 1 3 57 37 239
2008 BI-03 19 35 7 20 19 0 0 54 39 213
2008 BI-04 20 24 12 25 19 0 0 44 44 59
2008 BI-05 12 21 9 30 26 0 2 33 57 43

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 37 45 10 6 2 0 0 82 8 608
2017 BI-02 41 42 10 4 3 0 0 83 7 245
2017 BI-03 34 47 11 6 2 0 0 81 8 246
2017 BI-04 31 49 8 10 2 0 0 80 11 61
2017 BI-05 38 46 5 11 0 0 0 84 11 37
2014 BI 25 45 10 13 6 0 0 70 20 486
2014 BI-01 60 20 10 10 0 0 0 80 10 10
2014 BI-02 24 46 12 10 8 0 0 70 18 180
2014 BI-03 24 46 11 15 5 0 0 70 19 199
2014 BI-04 16 47 7 16 13 0 0 64 29 55
2014 BI-05 36 46 7 11 0 0 0 82 11 28
2011 BI 32 46 9 8 4 0 0 78 13 665
2011 BI-01 62 31 8 0 0 0 0 92 0 13
2011 BI-02 33 45 12 7 4 0 0 78 11 278
2011 BI-03 29 47 9 9 5 0 0 76 15 257
2011 BI-04 31 49 6 12 3 0 0 79 14 78
2011 BI-05 42 52 0 3 0 3 0 97 3 33
2008 BI 33 45 9 9 4 0 0 78 12 579
2008 BI-01 41 41 18 0 0 0 0 82 0 17
2008 BI-02 31 46 11 9 3 0 0 77 12 239
2008 BI-03 34 45 8 9 4 0 0 79 13 211
2008 BI-04 34 52 7 5 2 0 0 86 7 58
2008 BI-05 37 42 5 14 2 0 0 79 16 43

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 25 38 16 14 6 0 0 64 20 608
2017 BI-02 27 41 15 11 6 0 1 69 16 245
2017 BI-03 24 37 15 17 7 0 0 61 24 246
2017 BI-04 26 31 30 8 3 2 0 58 12 61
2017 BI-05 24 41 11 21 3 0 0 65 24 37
2014 BI 18 36 18 16 12 0 0 54 28 485
2014 BI-01 10 40 30 10 10 0 0 50 20 10
2014 BI-02 19 34 17 12 16 1 1 55 28 180
2014 BI-03 16 36 19 20 9 0 0 52 29 199
2014 BI-04 15 33 22 17 11 0 2 49 28 54
2014 BI-05 32 46 7 11 4 0 0 79 14 28
2011 BI 18 39 18 14 10 0 0 58 24 666
2011 BI-01 23 46 15 8 8 0 0 69 15 13
2011 BI-02 22 39 18 11 10 0 0 60 22 279
2011 BI-03 14 37 20 17 11 0 0 52 28 258
2011 BI-04 19 45 17 14 5 0 0 64 19 78
2011 BI-05 25 47 6 13 9 0 0 72 22 32

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 25 48 10 14 4 0 0 72 18 607
2017 BI-02 25 48 11 13 3 0 0 74 16 245
2017 BI-03 24 48 10 13 4 0 0 72 17 246
2017 BI-04 26 44 8 20 2 0 0 70 21 61
2017 BI-05 30 46 8 8 8 0 0 76 16 37

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 35 46 10 6 2 0 0 82 9 607
2017 BI-02 32 51 8 5 3 0 0 83 8 245
2017 BI-03 37 42 12 6 2 0 0 80 8 246
2017 BI-04 43 34 11 10 2 0 0 77 11 61
2017 BI-05 39 53 6 3 0 0 0 92 3 36
2014 BI 31 40 13 9 5 2 0 73 14 486
2014 BI-01 20 60 0 20 0 0 0 80 20 10
2014 BI-02 30 37 15 11 4 2 0 69 16 180
2014 BI-03 31 44 14 8 4 0 0 75 12 199
2014 BI-04 33 27 15 9 9 7 0 65 20 55
2014 BI-05 43 54 0 4 0 0 0 96 4 28
2011 BI 31 47 11 8 2 0 0 78 10 666
2011 BI-01 62 31 8 0 0 0 0 92 0 13
2011 BI-02 27 48 11 10 3 1 0 76 13 279
2011 BI-03 28 48 15 7 2 0 0 76 9 258
2011 BI-04 41 50 3 5 1 0 0 91 6 78
2011 BI-05 50 38 6 3 3 0 0 88 6 32
2008 BI 34 44 11 7 4 0 0 78 11 580
2008 BI-01 29 59 12 0 0 0 0 88 0 17
2008 BI-02 32 45 11 7 4 0 0 77 11 239
2008 BI-03 32 47 10 8 3 0 0 79 11 212
2008 BI-04 43 40 9 9 0 0 0 83 9 58
2008 BI-05 51 30 12 2 2 2 0 83 5 43

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 29 43 12 10 6 0 0 71 16 608
2017 BI-02 29 43 14 8 6 0 0 72 14 245
2017 BI-03 30 41 11 13 6 0 0 70 19 246
2017 BI-04 25 52 10 8 5 0 0 77 13 61
2017 BI-05 35 41 8 11 5 0 0 76 16 37

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 51 39 9 2 0 0 0 89 2 608
2017 BI-02 52 37 8 2 1 0 0 89 3 245
2017 BI-03 49 41 8 2 0 0 0 90 2 246
2017 BI-04 49 41 7 3 0 0 0 90 3 61
2017 BI-05 51 35 11 3 0 0 0 86 3 37
2014 BI 48 32 12 6 2 0 0 80 8 486
2014 BI-01 80 10 10 0 0 0 0 90 0 10
2014 BI-02 46 31 13 7 3 0 0 77 10 180
2014 BI-03 47 35 10 5 3 0 0 82 8 199
2014 BI-04 47 24 20 9 0 0 0 71 9 55
2014 BI-05 57 36 4 4 0 0 0 93 4 28
2011 BI 51 39 6 3 1 0 0 90 4 666
2011 BI-01 85 8 8 0 0 0 0 92 0 13
2011 BI-02 53 38 6 3 1 0 0 90 4 279
2011 BI-03 45 45 6 3 2 0 0 90 5 258
2011 BI-04 60 35 3 1 0 1 0 96 1 77
2011 BI-05 64 27 9 0 0 0 0 91 0 33

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 27 51 9 9 3 0 0 79 12 607
2017 BI-02 26 50 11 9 4 1 0 77 13 244
2017 BI-03 26 52 11 8 3 0 0 79 11 246
2017 BI-04 34 49 5 8 2 0 2 85 10 61
2017 BI-05 27 57 5 8 3 0 0 84 11 37
2014 BI 18 44 12 16 10 0 0 62 26 486
2014 BI-01 40 40 0 20 0 0 0 80 20 10
2014 BI-02 16 42 17 12 12 1 1 59 24 180
2014 BI-03 20 45 10 17 10 0 0 64 26 199
2014 BI-04 16 38 9 27 9 0 0 55 36 55
2014 BI-05 21 61 7 7 4 0 0 82 11 28
2011 BI 27 47 10 12 4 0 0 74 17 667
2011 BI-01 54 38 0 8 0 0 0 92 8 13
2011 BI-02 28 42 13 13 5 0 0 69 18 279
2011 BI-03 22 53 8 13 4 0 0 75 17 258
2011 BI-04 32 49 10 5 4 0 0 81 9 78
2011 BI-05 45 33 0 15 6 0 0 79 21 33

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 36 37 12 9 4 0 0 74 14 606
2017 BI-02 37 35 14 8 7 0 0 71 14 244
2017 BI-03 37 40 9 11 2 0 0 77 14 245
2017 BI-04 39 41 10 5 2 0 3 83 7 61
2017 BI-05 30 33 24 11 3 0 0 62 14 37
2014 BI 25 40 12 14 8 0 1 66 22 486
2014 BI-01 70 20 0 10 0 0 0 90 10 10
2014 BI-02 23 43 11 12 9 1 1 67 22 180
2014 BI-03 28 38 12 15 8 0 1 66 22 199
2014 BI-04 20 40 16 16 7 0 0 60 24 55
2014 BI-05 25 57 0 18 0 0 0 82 18 28

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 29 40 16 11 3 0 0 69 15 608
2017 BI-02 30 41 15 9 4 0 1 72 13 245
2017 BI-03 29 39 16 12 3 0 0 69 16 246
2017 BI-04 34 38 18 8 2 0 0 72 10 61
2017 BI-05 22 38 19 22 0 0 0 59 22 37
2014 BI 19 34 21 15 10 0 1 54 25 486
2014 BI-01 40 40 10 0 10 0 0 80 10 10
2014 BI-02 22 37 21 12 8 1 1 59 20 180
2014 BI-03 17 32 22 18 12 1 0 49 29 199
2014 BI-04 15 20 27 20 16 0 2 35 37 55
2014 BI-05 18 64 7 7 4 0 0 82 11 28
2011 BI 28 42 13 12 3 1 1 71 15 667
2011 BI-01 62 15 8 8 0 0 8 83 8 13
2011 BI-02 27 44 14 11 2 1 1 73 13 279
2011 BI-03 26 43 14 14 3 1 0 69 17 258
2011 BI-04 31 42 12 12 3 0 1 74 14 78
2011 BI-05 36 42 12 0 9 0 0 79 9 33

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 44 41 10 4 2 0 0 85 5 606
2017 BI-02 48 40 7 4 2 0 0 88 5 243
2017 BI-03 42 43 9 4 1 0 0 85 6 246
2017 BI-04 33 51 13 2 2 0 0 84 3 61
2017 BI-05 51 21 22 5 0 0 0 73 5 37
2014 BI 31 43 13 8 4 0 0 75 12 486
2014 BI-01 50 50 0 0 0 0 0 100 0 10
2014 BI-02 32 42 15 7 3 0 1 75 11 180
2014 BI-03 30 44 14 8 4 1 0 74 12 199
2014 BI-04 29 45 5 13 7 0 0 75 20 55
2014 BI-05 39 43 11 7 0 0 0 82 7 28
2011 BI 43 43 8 5 1 0 0 86 7 667
2011 BI-01 77 15 8 0 0 0 0 92 0 13
2011 BI-02 44 43 8 5 1 0 0 86 6 279
2011 BI-03 40 46 8 5 2 0 0 86 7 258
2011 BI-04 41 40 9 9 1 0 0 81 10 78
2011 BI-05 52 45 3 0 0 0 0 97 0 33
2008 BI 42 45 6 5 2 0 0 87 7 581
2008 BI-01 47 35 18 0 0 0 0 82 0 17
2008 BI-02 45 41 7 6 1 0 0 86 7 239
2008 BI-03 40 48 5 5 2 0 0 88 7 213
2008 BI-04 36 59 2 3 0 0 0 95 3 58
2008 BI-05 44 47 0 5 5 0 0 91 9 43

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 25 38 22 10 5 0 0 63 15 608
2017 BI-02 34 42 16 6 2 0 0 76 8 245
2017 BI-03 21 39 22 13 4 1 0 61 17 246
2017 BI-04 13 30 34 7 16 0 0 43 23 61
2017 BI-05 5 19 41 22 14 0 0 24 35 37
2014 BI 19 34 24 14 8 0 0 53 23 486
2014 BI-01 20 40 0 30 10 0 0 60 40 10
2014 BI-02 27 35 21 11 4 1 1 63 15 180
2014 BI-03 15 32 27 17 9 0 0 46 27 199
2014 BI-04 9 38 22 13 18 0 0 47 31 55
2014 BI-05 14 39 21 14 11 0 0 54 25 28
2011 BI 16 32 27 15 10 0 0 48 25 665
2011 BI-01 8 46 23 23 0 0 0 54 23 13
2011 BI-02 20 35 25 12 8 0 0 55 19 278
2011 BI-03 14 31 26 16 12 0 0 46 28 258
2011 BI-04 12 27 33 15 13 0 0 38 28 78
2011 BI-05 16 16 31 25 13 0 0 31 38 32
2008 BI 12 30 30 15 12 0 0 42 28 582
2008 BI-01 24 47 18 6 6 0 0 71 12 17
2008 BI-02 17 31 30 12 9 0 0 48 21 239
2008 BI-03 8 29 30 19 13 0 0 37 33 213
2008 BI-04 7 29 37 12 15 0 0 36 27 59
2008 BI-05 9 28 26 14 23 0 0 37 37 43

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 7 22 42 18 8 1 2 27 30 605
2017 BI-02 5 18 41 20 11 3 3 33 24 243
2017 BI-03 8 24 43 17 8 0 1 25 32 246
2017 BI-04 8 30 44 15 3 0 0 18 38 61
2017 BI-05 5 33 43 16 3 0 0 19 38 37
2014 BI 10 33 41 12 3 1 1 15 44 486
2014 BI-01 0 30 50 20 0 0 0 20 30 10
2014 BI-02 11 31 36 16 3 3 1 20 43 180
2014 BI-03 9 36 40 10 4 0 1 14 45 199
2014 BI-04 16 33 45 4 2 0 0 5 49 55
2014 BI-05 4 29 57 11 0 0 0 11 32 28
2011 BI 11 32 42 11 3 0 1 14 44 665
2011 BI-01 8 31 23 23 8 0 8 33 42 13
2011 BI-02 13 28 39 14 5 0 1 19 42 278
2011 BI-03 10 34 43 9 2 0 2 11 45 258
2011 BI-04 14 29 51 4 1 0 0 5 44 78
2011 BI-05 3 38 47 13 0 0 0 13 41 32
2008 BI 9 30 41 14 4 1 0 19 40 581
2008 BI-01 12 29 47 6 6 0 0 12 41 17
2008 BI-02 10 28 35 18 6 1 1 25 39 239
2008 BI-03 8 32 45 12 2 1 0 14 40 212
2008 BI-04 8 17 54 15 5 0 0 20 25 59
2008 BI-05 5 47 37 9 2 0 0 12 51 43

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 9 21 37 20 9 2 2 30 31 606
2017 BI-02 8 16 39 18 14 4 2 34 25 243
2017 BI-03 10 20 40 20 7 1 2 28 31 246
2017 BI-04 7 33 20 33 5 3 0 39 41 61
2017 BI-05 8 32 49 11 0 0 0 11 41 37
2014 BI 20 35 30 8 3 3 1 12 57 484
2014 BI-01 20 10 40 0 20 10 0 22 33 10
2014 BI-02 18 37 28 8 3 4 2 11 59 180
2014 BI-03 21 34 31 8 4 2 1 12 56 197
2014 BI-04 24 38 24 11 0 2 2 11 64 55
2014 BI-05 7 32 46 7 7 0 0 14 39 28
2011 BI 17 26 33 17 4 2 1 22 44 665
2011 BI-01 15 8 8 54 8 8 0 67 25 13
2011 BI-02 14 23 35 18 5 3 2 24 39 278
2011 BI-03 19 29 33 12 4 0 1 17 50 258
2011 BI-04 15 26 33 19 4 3 0 24 42 78
2011 BI-05 19 22 38 19 3 0 0 22 41 32
2008 BI 17 23 37 15 5 2 1 21 41 580
2008 BI-01 24 0 24 35 12 6 0 50 25 17
2008 BI-02 15 23 36 14 7 3 2 22 40 238
2008 BI-03 19 28 36 13 3 1 0 16 48 212
2008 BI-04 10 12 47 24 5 2 0 29 22 59
2008 BI-05 9 28 47 9 7 0 0 16 37 43

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 19 33 29 11 4 1 2 16 54 607
2017 BI-02 19 30 23 15 7 3 4 24 52 244
2017 BI-03 21 36 30 9 3 1 1 12 58 246
2017 BI-04 16 31 44 7 2 0 0 8 48 61
2017 BI-05 11 27 49 14 0 0 0 14 38 37
2014 BI 46 29 17 5 1 1 1 6 76 485
2014 BI-01 30 30 30 0 0 10 0 0 67 10
2014 BI-02 47 26 17 7 1 2 0 8 75 180
2014 BI-03 45 31 18 2 3 1 0 4 78 198
2014 BI-04 58 22 11 7 0 0 2 7 81 55
2014 BI-05 36 39 21 4 0 0 0 4 75 28
2011 BI 21 32 30 12 3 1 2 16 54 665
2011 BI-01 15 31 31 15 8 0 0 23 46 13
2011 BI-02 21 28 29 13 5 1 3 19 51 278
2011 BI-03 22 33 30 11 2 1 2 13 57 258
2011 BI-04 19 37 29 12 1 1 0 13 57 78
2011 BI-05 19 22 41 16 3 0 0 19 41 32
2008 BI 19 30 32 13 4 1 2 17 50 578
2008 BI-01 24 18 47 6 0 0 6 6 44 17
2008 BI-02 19 28 32 12 5 2 2 18 49 236
2008 BI-03 19 34 27 15 3 1 1 18 54 212
2008 BI-04 15 29 37 12 5 0 2 17 45 59
2008 BI-05 19 26 40 12 5 0 0 16 44 43

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 4 17 41 27 9 1 1 37 22 605
2017 BI-02 2 12 33 34 16 2 1 51 15 243
2017 BI-03 3 17 49 24 6 0 1 30 20 245
2017 BI-04 10 23 44 21 2 0 0 23 33 61
2017 BI-05 14 41 41 5 0 0 0 5 54 37
2014 BI 8 22 43 19 5 1 1 25 31 485
2014 BI-01 10 10 20 40 20 0 0 60 20 10
2014 BI-02 8 15 42 26 6 2 2 32 24 180
2014 BI-03 6 26 46 17 5 0 0 22 31 198
2014 BI-04 16 36 40 7 0 0 0 7 53 55
2014 BI-05 7 36 43 14 0 0 0 14 43 28
2011 BI 7 20 42 25 5 0 2 30 27 665
2011 BI-01 15 15 15 38 15 0 0 54 31 13
2011 BI-02 6 14 38 32 8 0 2 40 21 278
2011 BI-03 5 22 47 22 3 0 2 26 27 258
2011 BI-04 13 19 53 13 3 0 0 15 32 78
2011 BI-05 13 41 38 9 0 0 0 9 53 32
2008 BI 7 22 43 19 7 1 1 27 29 581
2008 BI-01 6 6 35 35 18 0 0 53 12 17
2008 BI-02 5 15 44 22 10 2 2 34 21 239
2008 BI-03 4 26 46 18 5 0 0 23 31 212
2008 BI-04 5 32 49 10 3 0 0 14 37 59
2008 BI-05 23 30 30 14 2 0 0 16 53 43

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 18 23 26 19 8 2 4 28 44 606
2017 BI-02 18 20 22 19 13 3 5 34 42 245
2017 BI-03 17 24 30 19 6 2 4 26 43 245
2017 BI-04 15 33 30 15 3 0 3 19 50 60
2017 BI-05 27 24 24 22 0 0 3 22 53 37
2014 BI 34 32 22 7 2 2 2 9 68 484
2014 BI-01 20 30 30 10 10 0 0 20 50 10
2014 BI-02 29 30 26 7 2 4 3 10 62 179
2014 BI-03 35 34 22 6 3 0 1 9 70 199
2014 BI-04 45 33 13 7 0 0 2 7 80 55
2014 BI-05 37 37 19 7 0 0 0 7 74 27
2011 BI 32 31 25 8 3 1 1 11 64 666
2011 BI-01 15 8 38 31 8 0 0 38 23 13
2011 BI-02 28 29 27 9 5 1 2 14 59 279
2011 BI-03 34 32 24 7 1 0 1 8 67 258
2011 BI-04 38 36 19 4 1 0 1 5 75 78
2011 BI-05 25 41 25 9 0 0 0 9 66 32
2008 BI 25 31 26 10 5 1 1 16 57 581
2008 BI-01 18 35 29 0 12 6 0 13 56 17
2008 BI-02 21 29 25 14 7 2 2 22 52 239
2008 BI-03 29 33 24 9 3 1 1 12 63 212
2008 BI-04 25 32 31 8 3 0 0 12 58 59
2008 BI-05 14 40 40 5 2 0 0 7 53 43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 12 20 31 20 11 3 3 33 35 606
2017 BI-02 11 19 27 20 16 4 3 38 33 243
2017 BI-03 13 21 32 20 8 2 5 30 36 246
2017 BI-04 13 18 43 23 2 2 0 25 32 61
2017 BI-05 8 30 30 24 8 0 0 32 38 37
2014 BI 14 23 33 19 6 2 3 26 39 486
2014 BI-01 20 20 0 30 10 10 10 50 50 10
2014 BI-02 17 20 28 21 6 4 3 30 40 180
2014 BI-03 10 26 36 17 7 1 2 25 38 199
2014 BI-04 22 18 31 24 4 0 2 28 41 55
2014 BI-05 0 32 43 11 7 0 7 19 35 28
2011 BI 12 25 30 20 7 2 4 29 40 664
2011 BI-01 8 0 15 15 23 8 31 63 13 13
2011 BI-02 12 22 27 23 8 3 5 34 37 278
2011 BI-03 14 28 30 20 4 1 2 25 44 257
2011 BI-04 9 26 40 15 9 1 0 25 35 78
2011 BI-05 13 34 28 16 3 0 6 20 50 32
2008 BI 17 29 26 17 8 2 2 25 48 581
2008 BI-01 12 12 12 41 24 0 0 65 24 17
2008 BI-02 15 26 24 18 10 4 3 31 43 239
2008 BI-03 23 31 26 13 6 0 1 20 54 212
2008 BI-04 7 36 37 19 2 0 0 20 42 59
2008 BI-05 9 44 30 12 2 0 2 14 55 43

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 19 31 32 9 4 3 2 14 52 607
2017 BI-02 19 28 29 9 7 4 3 17 51 244
2017 BI-03 20 32 34 8 3 2 2 11 54 246
2017 BI-04 11 30 44 11 0 3 0 12 42 61
2017 BI-05 16 46 24 14 0 0 0 14 62 37
2014 BI 41 31 19 4 1 2 1 6 75 485
2014 BI-01 10 50 30 0 10 0 0 10 60 10
2014 BI-02 42 27 20 6 1 4 1 7 72 179
2014 BI-03 43 32 17 4 2 1 1 6 76 199
2014 BI-04 40 38 15 4 0 0 4 4 81 55
2014 BI-05 36 36 29 0 0 0 0 0 71 28
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 74 11 6 2 1 1 4 90 4 604
2017 BI-02 76 8 6 1 2 2 5 91 3 242
2017 BI-03 74 10 6 2 1 2 4 90 3 245
2017 BI-04 70 15 5 5 3 0 2 87 8 61
2017 BI-05 62 30 3 5 0 0 0 92 5 37
2014 BI 79 7 3 2 1 0 7 93 4 487
2014 BI-01 100 0 0 0 0 0 0 100 0 10
2014 BI-02 78 6 5 1 1 1 9 93 2 180
2014 BI-03 77 8 3 3 1 0 8 92 4 199
2014 BI-04 88 5 2 2 4 0 0 93 5 56
2014 BI-05 68 21 4 0 0 0 7 96 0 28
2011 BI 77 8 4 2 1 1 6 91 4 667
2011 BI-01 85 0 0 8 0 0 8 92 8 13
2011 BI-02 77 7 5 1 2 1 6 91 3 279
2011 BI-03 78 8 3 3 1 0 7 92 4 258
2011 BI-04 76 10 9 3 0 0 3 88 3 78
2011 BI-05 70 15 0 6 3 0 6 90 10 33
2008 BI 75 6 4 3 3 0 9 90 6 582
2008 BI-01 71 0 6 12 6 0 6 75 19 17
2008 BI-02 72 8 5 1 3 0 11 90 5 239
2008 BI-03 79 6 2 1 1 0 10 94 3 213
2008 BI-04 75 3 3 8 5 0 5 82 14 59
2008 BI-05 74 9 7 7 2 0 0 84 9 43

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 22 34 17 10 6 8 4 63 18 607
2017 BI-02 20 31 16 10 8 9 6 60 21 245
2017 BI-03 24 31 20 10 4 8 2 62 16 245
2017 BI-04 23 48 13 8 5 2 2 73 14 61
2017 BI-05 19 43 14 8 5 8 3 70 15 37
2014 BI 29 32 14 9 7 6 3 67 17 487
2014 BI-01 40 30 10 10 10 0 0 70 20 10
2014 BI-02 28 27 17 8 6 11 2 63 17 180
2014 BI-03 30 34 13 10 6 5 5 70 17 199
2014 BI-04 32 34 11 11 5 2 5 71 17 56
2014 BI-05 29 46 18 0 4 0 4 78 4 28

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 41 31 10 11 5 1 0 73 17 606
2017 BI-02 40 31 11 11 7 0 0 71 18 245
2017 BI-03 44 28 11 12 3 2 1 74 16 245
2017 BI-04 44 34 5 11 3 2 0 80 15 61
2017 BI-05 22 54 8 11 5 0 0 76 16 37
2014 BI 43 31 9 10 5 1 0 75 16 487
2014 BI-01 30 50 10 0 10 0 0 80 10 10
2014 BI-02 42 33 8 9 6 2 0 77 15 180
2014 BI-03 42 30 11 13 3 0 1 73 16 199
2014 BI-04 45 36 2 11 7 0 0 80 18 56
2014 BI-05 57 25 7 7 4 0 0 82 11 28

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 34 38 11 11 5 1 0 73 16 606
2017 BI-02 38 34 9 11 6 2 0 74 17 245
2017 BI-03 30 38 14 11 4 1 1 70 16 244
2017 BI-04 38 43 8 8 3 0 0 80 11 61
2017 BI-05 41 46 8 5 0 0 0 86 5 37
2014 BI 32 42 10 11 4 1 1 74 16 487
2014 BI-01 50 30 0 10 0 10 0 89 11 10
2014 BI-02 32 43 12 8 5 1 1 75 13 180
2014 BI-03 31 40 10 14 4 1 1 72 18 199
2014 BI-04 25 45 9 16 5 0 0 70 21 56
2014 BI-05 43 46 7 4 0 0 0 89 4 28
2011 BI 30 40 11 12 4 2 1 72 16 667
2011 BI-01 77 15 0 0 0 0 8 100 0 13
2011 BI-02 27 39 13 13 5 3 0 69 18 279
2011 BI-03 29 42 10 13 5 1 1 72 18 258
2011 BI-04 29 46 14 8 1 0 1 77 9 78
2011 BI-05 45 36 9 6 3 0 0 82 9 33
2008 BI 28 44 7 13 6 1 1 73 20 582
2008 BI-01 35 47 0 18 0 0 0 82 18 17
2008 BI-02 30 38 8 13 8 1 2 70 22 239
2008 BI-03 23 47 9 15 6 0 0 70 21 213
2008 BI-04 31 54 2 8 2 3 0 88 11 59
2008 BI-05 47 42 0 7 5 0 0 88 12 43

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 26 34 14 13 6 7 0 65 21 607
2017 BI-02 21 32 15 14 9 9 0 58 26 244
2017 BI-03 27 34 16 13 4 5 1 65 18 246
2017 BI-04 38 39 7 10 3 3 0 80 14 61
2017 BI-05 43 35 8 8 0 5 0 83 9 37
2014 BI 29 30 14 10 8 7 2 65 19 487
2014 BI-01 20 20 0 10 0 40 10 80 20 10
2014 BI-02 28 28 16 8 10 9 1 63 20 180
2014 BI-03 24 35 15 12 8 5 2 64 21 199
2014 BI-04 43 23 16 9 4 4 2 70 13 56
2014 BI-05 50 36 4 11 0 0 0 86 11 28
2011 BI 29 31 13 14 7 5 1 64 22 667
2011 BI-01 62 23 0 8 8 0 0 85 15 13
2011 BI-02 23 30 16 17 7 6 1 57 26 279
2011 BI-03 27 32 13 14 8 5 2 63 24 258
2011 BI-04 44 35 8 6 3 3 3 82 9 78
2011 BI-05 48 30 9 6 3 3 0 81 9 33
2008 BI 28 32 13 14 10 3 1 62 24 582
2008 BI-01 24 41 0 12 12 12 0 73 27 17
2008 BI-02 24 28 14 16 13 4 1 55 30 239
2008 BI-03 29 33 15 15 8 1 0 63 23 213
2008 BI-04 39 32 10 7 7 5 0 75 14 59
2008 BI-05 44 37 7 7 2 2 0 83 10 43

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 7 19 20 19 11 21 4 34 39 608
2017 BI-02 7 15 17 16 13 28 4 32 43 245
2017 BI-03 5 20 22 20 9 19 5 33 38 246
2017 BI-04 11 26 18 23 10 8 3 43 37 61
2017 BI-05 5 27 30 22 0 16 0 39 26 37
2014 BI 8 19 22 22 11 13 3 33 40 486
2014 BI-01 10 20 30 30 10 0 0 30 40 10
2014 BI-02 7 14 22 15 14 22 4 29 40 180
2014 BI-03 10 20 23 25 10 10 3 34 40 198
2014 BI-04 13 16 23 32 9 5 2 31 44 56
2014 BI-05 0 46 21 18 7 4 4 50 27 28

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 46 40 5 7 1 0 0 87 8 607
2017 BI-02 50 37 5 6 2 0 0 87 8 245
2017 BI-03 47 38 6 7 1 0 1 86 8 245
2017 BI-04 41 49 2 8 0 0 0 90 8 61
2017 BI-05 35 57 5 3 0 0 0 92 3 37
2014 BI 45 41 7 6 2 0 0 86 7 487
2014 BI-01 70 10 10 0 10 0 0 80 10 10
2014 BI-02 44 45 5 4 2 0 0 89 6 180
2014 BI-03 45 39 9 7 0 0 1 84 7 199
2014 BI-04 38 45 4 11 4 0 0 82 14 56
2014 BI-05 61 39 0 0 0 0 0 100 0 28
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 36 39 9 12 4 1 0 75 16 608
2017 BI-02 36 40 9 10 4 1 0 77 14 245
2017 BI-03 35 39 10 13 3 1 0 74 16 246
2017 BI-04 39 33 10 13 3 2 0 73 17 61
2017 BI-05 30 49 3 14 6 0 0 78 19 37
2014 BI 36 37 11 11 4 1 0 74 15 487
2014 BI-01 30 60 0 0 10 0 0 90 10 10
2014 BI-02 37 33 11 11 6 1 1 72 18 180
2014 BI-03 34 41 13 10 3 0 0 74 13 199
2014 BI-04 32 39 13 13 4 0 0 71 16 56
2014 BI-05 43 43 0 14 0 0 0 86 14 28
2011 BI 31 37 13 12 5 1 0 69 17 667
2011 BI-01 54 23 8 8 8 0 0 77 15 13
2011 BI-02 33 36 15 10 6 1 0 69 16 279
2011 BI-03 28 39 12 16 5 1 0 67 21 258
2011 BI-04 31 45 12 9 4 0 0 76 13 78
2011 BI-05 42 18 27 6 6 0 0 61 12 33
2008 BI 26 39 14 12 9 1 0 66 20 582
2008 BI-01 41 35 6 0 18 0 0 76 18 17
2008 BI-02 26 40 15 13 6 0 0 66 19 239
2008 BI-03 23 38 15 12 12 1 0 61 24 213
2008 BI-04 24 51 14 10 2 0 0 75 12 59
2008 BI-05 40 33 12 7 9 0 0 72 16 43

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 46 31 9 7 3 2 0 80 10 608
2017 BI-02 49 29 9 7 2 3 1 81 9 245
2017 BI-03 45 33 10 6 4 2 0 80 10 246
2017 BI-04 44 30 13 8 2 3 0 76 10 61
2017 BI-05 49 35 5 11 0 0 0 84 11 37
2014 BI 47 29 10 7 3 2 1 79 10 487
2014 BI-01 60 10 10 0 20 0 0 70 20 10
2014 BI-02 48 29 9 6 3 3 2 81 10 180
2014 BI-03 47 30 13 6 3 1 1 78 9 199
2014 BI-04 43 34 9 9 4 2 0 78 13 56
2014 BI-05 57 32 4 7 0 0 0 89 7 28
2011 BI 43 31 11 8 4 1 0 76 13 667
2011 BI-01 69 23 0 8 0 0 0 92 8 13
2011 BI-02 42 32 11 9 4 1 1 75 14 279
2011 BI-03 43 30 12 8 3 3 0 75 12 258
2011 BI-04 41 40 12 5 3 0 0 81 8 78
2011 BI-05 52 24 6 9 9 0 0 76 18 33
2008 BI 40 35 10 7 5 2 0 77 13 582
2008 BI-01 41 47 0 6 6 0 0 88 12 17
2008 BI-02 37 38 10 5 5 4 0 79 11 239
2008 BI-03 41 31 11 10 6 1 1 73 16 213
2008 BI-04 51 34 7 5 2 2 0 86 7 59
2008 BI-05 47 26 14 5 7 2 0 74 12 43

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 42 35 9 9 5 1 0 77 14 607
2017 BI-02 45 33 9 8 4 1 0 79 12 244
2017 BI-03 39 36 10 10 4 1 0 76 14 246
2017 BI-04 41 38 10 7 3 2 0 80 10 61
2017 BI-05 46 35 5 11 3 0 0 81 14 37
2014 BI 38 37 8 11 5 1 0 76 16 487
2014 BI-01 40 40 0 10 10 0 0 80 20 10
2014 BI-02 43 32 6 12 7 1 1 75 19 180
2014 BI-03 36 39 12 10 4 0 0 74 14 199
2014 BI-04 30 48 2 14 5 0 0 79 20 56
2014 BI-05 46 39 11 4 0 0 0 86 4 28
2011 BI 37 36 10 11 5 1 0 73 17 666
2011 BI-01 46 46 0 0 8 0 0 92 8 13
2011 BI-02 36 35 11 12 5 1 0 72 17 279
2011 BI-03 35 37 9 11 6 1 0 73 18 257
2011 BI-04 38 36 12 10 4 0 0 74 14 78
2011 BI-05 45 30 6 12 6 0 0 76 18 33
2008 BI 34 37 10 10 7 1 0 72 17 581
2008 BI-01 41 35 0 18 6 0 0 76 24 17
2008 BI-02 32 37 11 11 7 2 0 70 18 238
2008 BI-03 32 40 10 10 8 0 0 72 18 213
2008 BI-04 44 36 8 8 2 2 0 81 10 59
2008 BI-05 44 33 7 9 7 0 0 77 16 43

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 81 9 4 1 1 1 5 94 2 605
2017 BI-02 82 8 3 0 1 0 5 95 2 244
2017 BI-03 82 7 4 1 1 1 4 94 2 245
2017 BI-04 82 12 3 0 2 0 2 95 2 60
2017 BI-05 73 19 3 3 0 0 3 94 3 37
2014 BI 83 5 3 1 0 0 8 96 2 486
2014 BI-01 100 0 0 0 0 0 0 100 0 10
2014 BI-02 80 5 4 1 1 1 9 94 1 179
2014 BI-03 83 5 2 2 0 0 8 96 2 199
2014 BI-04 88 9 0 2 0 0 2 98 2 56
2014 BI-05 86 7 0 0 0 0 7 100 0 28
2011 BI 81 6 4 1 1 1 7 94 2 667
2011 BI-01 92 0 8 0 0 0 0 92 0 13
2011 BI-02 80 4 5 1 2 1 7 91 3 279
2011 BI-03 83 6 3 0 0 0 7 96 1 258
2011 BI-04 81 9 5 1 0 0 4 93 1 78
2011 BI-05 82 6 3 0 0 0 9 97 0 33
2008 BI 79 4 2 2 2 1 9 93 5 580
2008 BI-01 65 12 12 0 0 0 12 87 0 17
2008 BI-02 79 4 1 2 2 2 10 94 5 239
2008 BI-03 80 4 1 1 1 0 12 96 3 211
2008 BI-04 80 5 5 5 2 0 3 88 7 59
2008 BI-05 84 7 0 7 2 0 0 91 9 43

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 48 26 9 5 3 6 3 81 9 606
2017 BI-02 46 27 10 3 4 7 4 81 8 245
2017 BI-03 51 24 8 7 3 6 2 81 11 244
2017 BI-04 62 26 5 2 0 5 0 93 2 61
2017 BI-05 30 30 14 16 3 3 5 65 20 37
2014 BI 55 25 7 5 2 4 2 86 7 487
2014 BI-01 70 10 20 0 0 0 0 80 0 10
2014 BI-02 62 20 4 7 1 4 2 87 8 180
2014 BI-03 52 29 7 3 4 4 2 86 7 199
2014 BI-04 55 29 4 4 0 5 4 92 4 56
2014 BI-05 43 21 21 4 4 0 7 69 8 28
2011 BI 49 30 8 5 3 3 2 83 9 667
2011 BI-01 62 38 0 0 0 0 0 100 0 13
2011 BI-02 49 27 9 6 4 3 3 80 10 279
2011 BI-03 48 33 8 5 2 2 3 84 7 258
2011 BI-04 58 26 9 4 3 1 0 84 6 78
2011 BI-05 36 36 9 3 6 9 0 80 10 33

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 55 28 7 6 4 1 0 83 9 607
2017 BI-02 52 31 8 4 4 0 0 84 8 245
2017 BI-03 56 26 7 6 4 1 0 83 10 245
2017 BI-04 67 23 2 7 0 2 0 92 7 61
2017 BI-05 51 24 8 11 5 0 0 76 16 37

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 60 22 10 4 3 1 0 83 7 607
2017 BI-02 62 25 7 3 2 1 0 88 5 245
2017 BI-03 60 19 12 4 4 1 0 80 8 245
2017 BI-04 64 21 10 3 0 2 0 87 3 61
2017 BI-05 46 24 16 14 0 0 0 70 14 37

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 49 30 8 7 5 1 0 79 12 607
2017 BI-02 51 28 8 7 5 1 0 80 12 245
2017 BI-03 49 29 7 8 5 1 0 79 13 245
2017 BI-04 44 36 11 5 2 2 0 82 7 61
2017 BI-05 46 30 11 11 3 0 0 76 14 37
2014 BI 47 33 9 7 4 0 0 80 11 486
2014 BI-01 60 30 0 0 10 0 0 90 10 10
2014 BI-02 51 28 7 9 5 0 0 79 15 179
2014 BI-03 45 36 11 6 3 0 0 81 9 199
2014 BI-04 46 38 5 5 5 0 0 84 11 56
2014 BI-05 50 36 11 4 0 0 0 86 4 28
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 9 32 24 14 3 6 12 50 21 229
2017 BI-02 0 40 20 20 10 10 0 44 33 10
2017 BI-03 6 35 23 11 2 9 14 52 17 136
2017 BI-04 12 29 21 19 7 0 12 46 30 42
2017 BI-05 20 23 32 14 0 0 11 48 16 35
2014 BI 11 34 24 9 5 7 10 54 17 192
2014 BI-03 6 28 29 9 6 8 14 43 20 108
2014 BI-04 16 42 22 9 2 7 2 63 12 45
2014 BI-05 16 44 12 12 4 4 8 68 18 25

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 22 39 17 9 5 8 0 67 15 604
2017 BI-02 27 39 15 5 6 9 0 72 12 245
2017 BI-03 20 41 16 10 4 9 0 67 15 243
2017 BI-04 21 36 21 8 7 7 0 61 16 61
2017 BI-05 16 30 22 27 3 3 0 47 31 37
2014 BI 18 29 22 10 6 14 0 55 19 485
2014 BI-01 60 30 0 0 0 10 0 100 0 10
2014 BI-02 22 26 19 5 6 22 1 62 14 179
2014 BI-03 14 33 24 14 6 11 0 52 21 199
2014 BI-04 11 33 31 11 7 7 0 47 20 55
2014 BI-05 25 29 18 14 11 4 0 56 26 28
2011 BI 19 31 21 12 6 11 0 56 21 666
2011 BI-01 31 38 15 8 0 8 0 75 8 13
2011 BI-02 22 27 18 9 8 15 0 58 20 279
2011 BI-03 16 33 24 14 6 7 0 52 22 258
2011 BI-04 16 34 21 14 3 13 0 57 19 77
2011 BI-05 21 36 18 15 6 3 0 59 22 33

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 16 37 21 15 7 3 0 55 23 605
2017 BI-02 20 35 21 11 8 4 0 58 20 245
2017 BI-03 13 40 21 18 6 2 0 55 24 245
2017 BI-04 13 43 25 10 7 2 0 58 17 60
2017 BI-05 17 25 25 25 6 3 0 43 31 36
2014 BI 12 23 23 25 14 4 0 36 40 487
2014 BI-01 60 30 0 10 0 0 0 90 10 10
2014 BI-02 11 24 23 23 13 7 0 37 39 180
2014 BI-03 10 22 26 27 14 2 0 32 42 199
2014 BI-04 9 27 23 23 18 0 0 36 41 56
2014 BI-05 21 29 14 25 11 0 0 50 36 28
2011 BI 12 27 21 23 15 3 0 40 38 667
2011 BI-01 46 38 8 0 8 0 0 85 8 13
2011 BI-02 14 23 22 24 13 4 0 39 38 279
2011 BI-03 8 29 21 23 18 1 0 37 41 258
2011 BI-04 9 32 23 22 9 5 0 43 32 78
2011 BI-05 12 30 15 24 18 0 0 42 42 33
2008 BI 13 32 18 22 13 1 0 46 36 582
2008 BI-01 35 41 6 12 6 0 0 76 18 17
2008 BI-02 15 28 21 23 12 1 0 44 35 239
2008 BI-03 8 33 17 22 17 2 0 42 40 213
2008 BI-04 12 39 20 22 7 0 0 51 29 59
2008 BI-05 19 42 9 19 9 0 2 62 29 43

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 10 28 24 20 10 7 0 41 33 607
2017 BI-02 14 28 22 17 9 10 0 46 29 245
2017 BI-03 8 29 26 23 9 5 0 38 34 245
2017 BI-04 7 30 26 21 13 3 0 37 36 61
2017 BI-05 14 27 22 22 14 3 0 42 36 37
2014 BI 4 21 21 30 18 5 0 27 51 487
2014 BI-01 20 60 10 10 0 0 0 80 10 10
2014 BI-02 6 20 24 24 16 10 0 28 45 180
2014 BI-03 3 19 19 38 19 2 0 23 58 199
2014 BI-04 2 18 23 27 29 2 0 20 56 56
2014 BI-05 0 36 32 18 14 0 0 36 32 28
2011 BI 5 22 22 30 17 5 0 28 49 666
2011 BI-01 23 31 8 23 8 8 0 58 33 13
2011 BI-02 6 19 23 30 12 9 0 28 46 278
2011 BI-03 2 21 22 29 23 3 0 24 53 258
2011 BI-04 3 31 21 29 14 3 0 34 45 78
2011 BI-05 9 24 15 30 21 0 0 33 52 33
2008 BI 4 28 21 26 17 4 0 33 45 582
2008 BI-01 6 47 29 12 6 0 0 53 18 17
2008 BI-02 5 27 21 26 14 7 0 35 43 239
2008 BI-03 1 23 22 28 23 4 0 25 53 213
2008 BI-04 5 39 19 22 14 2 0 45 36 59
2008 BI-05 2 42 16 28 12 0 0 44 40 43

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 15 29 20 18 11 7 0 47 32 607
2017 BI-02 17 29 18 16 12 9 0 50 30 245
2017 BI-03 12 29 22 20 10 6 0 44 32 245
2017 BI-04 20 31 21 15 10 3 0 53 25 61
2017 BI-05 14 19 16 32 11 8 0 35 47 37
2014 BI 9 21 23 23 16 8 0 33 43 487
2014 BI-01 30 30 20 10 0 10 0 67 11 10
2014 BI-02 12 18 24 21 15 11 0 34 40 180
2014 BI-03 7 21 23 25 19 6 0 29 47 199
2014 BI-04 7 21 18 32 14 7 0 31 50 56
2014 BI-05 11 32 29 18 11 0 0 43 29 28
2011 BI 8 29 20 21 13 9 0 40 38 667
2011 BI-01 8 46 23 15 0 8 0 58 17 13
2011 BI-02 9 28 20 22 12 10 0 41 37 279
2011 BI-03 5 29 21 23 15 7 0 36 41 258
2011 BI-04 9 35 22 17 9 9 0 48 28 78
2011 BI-05 18 24 12 24 9 12 0 48 38 33
2008 BI 8 31 22 18 13 8 0 42 34 582
2008 BI-01 6 65 6 6 12 6 0 75 19 17
2008 BI-02 9 29 21 21 9 10 0 43 33 239
2008 BI-03 6 27 24 20 17 6 0 36 39 213
2008 BI-04 10 39 22 14 7 8 0 54 22 59
2008 BI-05 12 37 21 9 21 0 0 49 30 43

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 9 30 18 26 14 3 0 40 42 607
2017 BI-02 12 27 17 23 15 6 0 42 41 244
2017 BI-03 7 32 17 31 11 2 0 39 44 246
2017 BI-04 3 31 28 23 13 2 0 35 37 61
2017 BI-05 11 24 19 27 19 0 0 35 46 37
2014 BI 6 20 22 31 18 3 0 27 51 487
2014 BI-01 30 40 10 10 10 0 0 70 20 10
2014 BI-02 9 21 19 29 18 4 0 31 49 180
2014 BI-03 4 16 27 36 15 2 0 20 53 199
2014 BI-04 2 23 20 27 29 0 0 25 55 56
2014 BI-05 7 29 21 29 14 0 0 36 43 28
2011 BI 5 28 20 32 14 2 0 33 46 667
2011 BI-01 23 46 15 15 0 0 0 69 15 13
2011 BI-02 5 30 21 29 12 4 0 36 42 279
2011 BI-03 3 24 19 36 16 2 0 27 53 258
2011 BI-04 4 31 22 31 13 0 0 35 44 78
2011 BI-05 9 27 15 36 12 0 0 36 48 33
2008 BI 6 38 17 23 13 3 0 45 37 581
2008 BI-01 18 53 12 18 0 0 0 71 18 17
2008 BI-02 8 34 20 21 13 5 0 43 35 238
2008 BI-03 3 37 16 26 15 2 0 41 42 213
2008 BI-04 7 42 15 20 12 3 0 51 33 59
2008 BI-05 9 51 9 19 12 0 0 60 30 43
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 15 47 18 14 6 1 0 62 20 607
2017 BI-02 17 46 18 13 4 2 0 64 18 245
2017 BI-03 13 50 16 15 5 0 0 64 20 245
2017 BI-04 11 39 25 18 7 0 0 51 25 61
2017 BI-05 11 49 21 11 8 0 0 59 19 37
2014 BI 8 37 23 20 10 3 0 46 31 487
2014 BI-01 10 60 20 0 10 0 0 70 10 10
2014 BI-02 8 37 21 17 13 3 0 47 32 180
2014 BI-03 7 34 25 23 9 2 0 42 32 199
2014 BI-04 9 38 21 20 9 4 0 48 30 56
2014 BI-05 4 43 36 18 0 0 0 46 18 28
2011 BI 8 43 20 20 8 1 0 52 28 667
2011 BI-01 23 46 23 0 8 0 0 69 8 13
2011 BI-02 10 41 22 17 8 2 0 51 26 279
2011 BI-03 7 44 16 24 8 1 0 51 33 258
2011 BI-04 5 49 18 23 5 0 0 54 28 78
2011 BI-05 15 39 27 9 9 0 0 55 18 33

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 37 48 9 4 1 2 0 86 5 606
2017 BI-02 36 47 9 4 1 3 0 86 5 245
2017 BI-03 40 44 10 5 0 1 0 85 5 244
2017 BI-04 31 56 8 3 0 2 0 88 3 61
2017 BI-05 30 65 0 5 0 0 0 95 5 37
2014 BI 34 45 11 6 2 2 0 80 8 486
2014 BI-01 50 40 0 10 0 0 0 90 10 10
2014 BI-02 32 47 11 5 2 2 0 81 8 179
2014 BI-03 36 43 12 5 2 3 0 81 7 199
2014 BI-04 27 45 16 9 2 2 0 73 11 56
2014 BI-05 36 57 4 4 0 0 0 93 4 28
2011 BI 30 43 13 9 1 3 0 75 11 667
2011 BI-01 62 23 15 0 0 0 0 85 0 13
2011 BI-02 28 42 14 11 1 4 0 73 12 279
2011 BI-03 30 45 14 9 2 1 0 76 10 258
2011 BI-04 27 47 12 6 3 5 0 78 9 78
2011 BI-05 48 27 9 15 0 0 0 76 15 33

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 30 40 13 11 3 2 0 72 15 606
2017 BI-02 24 38 15 16 3 3 0 64 20 245
2017 BI-03 31 42 12 9 4 3 0 75 13 244
2017 BI-04 46 41 8 5 0 0 0 87 5 61
2017 BI-05 38 43 8 8 3 0 0 81 11 37
2014 BI 33 45 10 7 2 2 0 80 10 486
2014 BI-01 50 40 10 0 0 0 0 90 0 10
2014 BI-02 31 46 10 6 2 4 1 81 8 179
2014 BI-03 33 43 12 8 3 1 1 77 11 199
2014 BI-04 36 46 7 7 4 0 0 82 11 56
2014 BI-05 43 50 0 7 0 0 0 93 7 28
2011 BI 33 37 12 9 4 3 1 74 14 666
2011 BI-01 54 31 8 8 0 0 0 85 8 13
2011 BI-02 30 36 12 12 4 6 1 71 17 278
2011 BI-03 30 42 12 8 4 2 1 75 12 258
2011 BI-04 46 28 15 5 3 3 0 76 8 78
2011 BI-05 45 30 6 12 6 0 0 76 18 33
2008 BI 28 38 13 11 6 3 1 69 18 581
2008 BI-01 31 25 25 13 6 0 0 56 19 16
2008 BI-02 28 35 13 14 4 6 0 68 19 239
2008 BI-03 25 38 14 11 8 3 1 65 20 213
2008 BI-04 31 51 12 7 0 0 0 81 7 59
2008 BI-05 33 47 7 5 7 0 2 81 12 43

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 14 38 21 14 7 5 1 56 22 607
2017 BI-02 14 33 19 16 8 8 1 52 27 245
2017 BI-03 14 40 25 12 5 3 1 56 18 245
2017 BI-04 18 44 18 13 3 2 2 64 17 61
2017 BI-05 14 51 22 3 8 3 0 67 11 37
2014 BI 18 43 17 13 5 4 1 63 19 486
2014 BI-01 20 40 20 10 0 10 0 67 11 10
2014 BI-02 16 41 17 12 6 7 1 62 19 179
2014 BI-03 15 44 21 14 4 2 1 60 19 199
2014 BI-04 25 41 13 14 7 0 0 66 21 56
2014 BI-05 36 57 0 7 0 0 0 93 7 28
2011 BI 13 35 22 16 8 6 1 52 25 665
2011 BI-01 33 25 25 0 8 8 0 64 9 12
2011 BI-02 12 32 21 18 8 9 1 48 28 278
2011 BI-03 11 40 23 16 7 3 0 52 24 258
2011 BI-04 19 35 23 10 6 6 0 58 18 78
2011 BI-05 24 36 15 12 9 3 0 63 22 33

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 12 27 21 17 12 11 1 44 32 606
2017 BI-02 13 26 21 14 13 13 1 45 31 244
2017 BI-03 12 26 24 17 9 11 0 43 30 245
2017 BI-04 11 38 16 18 10 7 0 53 30 61
2017 BI-05 11 27 11 24 16 5 5 42 45 37
2014 BI 11 24 19 19 15 11 1 40 38 486
2014 BI-01 10 10 30 30 20 0 0 20 50 10
2014 BI-02 13 22 18 21 13 12 0 40 39 179
2014 BI-03 10 24 21 20 14 11 2 38 39 199
2014 BI-04 13 32 16 16 16 7 0 48 35 56
2014 BI-05 21 29 21 4 14 7 4 56 20 28
2011 BI 12 23 18 20 14 11 1 40 39 664
2011 BI-01 31 23 8 15 15 8 0 58 33 13
2011 BI-02 10 23 17 19 16 14 1 40 41 277
2011 BI-03 10 23 23 23 13 7 1 35 39 257
2011 BI-04 19 26 13 17 8 18 0 55 30 78
2011 BI-05 12 27 15 15 15 12 3 46 36 33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 63 13 8 5 2 2 7 84 7 607
2017 BI-02 66 13 7 2 2 3 7 88 5 244
2017 BI-03 64 12 8 6 2 2 6 83 8 246
2017 BI-04 56 18 8 8 2 0 8 80 11 61
2017 BI-05 54 19 14 8 3 0 3 75 11 37
2014 BI 61 14 6 4 2 1 11 86 7 486
2014 BI-01 70 10 0 0 0 0 20 100 0 10
2014 BI-02 64 10 7 3 1 2 13 88 4 180
2014 BI-03 62 15 7 4 1 2 10 87 5 199
2014 BI-04 56 18 5 5 7 2 5 80 14 55
2014 BI-05 46 25 7 7 7 0 7 77 15 28

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 69 15 5 2 0 4 4 92 2 605
2017 BI-02 67 17 5 2 0 4 5 92 3 244
2017 BI-03 74 12 5 1 0 4 4 93 1 244
2017 BI-04 66 20 7 2 0 3 3 91 2 61
2017 BI-05 68 21 5 3 0 0 3 92 3 37
2014 BI 66 15 5 2 1 4 7 91 3 486
2014 BI-01 60 20 0 0 0 10 10 100 0 10
2014 BI-02 67 11 7 2 1 6 8 90 3 180
2014 BI-03 67 15 4 2 1 4 8 93 3 199
2014 BI-04 64 20 5 2 2 2 5 90 4 55
2014 BI-05 54 29 7 4 0 0 7 88 4 28
2011 BI 72 13 7 1 0 3 5 91 1 666
2011 BI-01 77 0 8 0 0 0 15 91 0 13
2011 BI-02 70 15 6 1 0 3 4 92 1 278
2011 BI-03 73 12 7 2 0 2 4 91 2 258
2011 BI-04 73 12 5 3 0 3 5 92 3 78
2011 BI-05 76 9 9 0 0 3 3 90 0 33
2008 BI 72 15 6 2 1 2 3 91 3 582
2008 BI-01 76 6 12 6 0 0 0 82 6 17
2008 BI-02 66 18 9 2 1 1 3 88 3 239
2008 BI-03 77 10 3 3 0 2 4 93 4 213
2008 BI-04 75 15 8 0 0 0 2 91 0 59
2008 BI-05 70 26 2 0 0 2 0 98 0 43

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 20 39 17 14 7 2 0 61 22 608
2017 BI-02 23 35 13 13 11 4 0 62 25 245
2017 BI-03 19 40 20 15 5 0 0 60 20 246
2017 BI-04 15 48 16 18 3 0 0 62 21 61
2017 BI-05 16 38 30 11 3 3 0 56 14 37
2014 BI 13 34 18 20 13 3 0 48 34 485
2014 BI-01 10 50 20 10 10 0 0 60 20 10
2014 BI-02 14 31 17 22 11 4 1 47 35 180
2014 BI-03 14 33 16 21 15 1 1 48 36 199
2014 BI-04 2 44 22 17 13 2 0 47 30 54
2014 BI-05 25 32 25 18 0 0 0 57 18 28
2011 BI 20 38 15 18 9 1 0 58 27 667
2011 BI-01 46 15 0 15 15 0 8 67 33 13
2011 BI-02 18 35 16 19 9 1 0 55 29 279
2011 BI-03 20 38 15 20 7 0 0 58 27 258
2011 BI-04 17 50 10 12 10 1 0 68 22 78
2011 BI-05 33 33 18 9 3 3 0 69 13 33
2008 BI 16 38 21 16 7 1 0 54 24 580
2008 BI-01 13 56 13 6 13 0 0 69 19 16
2008 BI-02 12 36 21 20 10 2 0 49 30 239
2008 BI-03 17 36 24 15 8 1 0 53 23 212
2008 BI-04 25 44 17 14 0 0 0 69 14 59
2008 BI-05 19 53 16 9 2 0 0 72 12 43

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 19 33 16 15 13 3 1 54 30 607
2017 BI-02 16 28 16 17 17 5 1 47 36 245
2017 BI-03 19 34 16 17 11 2 0 54 29 246
2017 BI-04 25 44 13 10 5 3 0 71 15 61
2017 BI-05 27 43 14 8 5 3 0 72 14 37
2014 BI 9 27 15 23 23 2 2 37 47 486
2014 BI-01 20 30 0 40 10 0 0 50 50 10
2014 BI-02 8 20 12 27 30 2 1 29 59 180
2014 BI-03 8 31 18 22 18 1 2 40 41 199
2014 BI-04 11 36 15 15 20 2 2 49 36 55
2014 BI-05 18 32 21 18 7 0 4 52 26 28
2011 BI 14 33 16 18 18 1 1 47 36 666
2011 BI-01 15 31 8 15 23 0 8 50 42 13
2011 BI-02 12 26 18 20 23 1 1 38 43 278
2011 BI-03 12 38 16 17 15 1 0 51 33 258
2011 BI-04 19 37 14 17 10 3 0 58 28 78
2011 BI-05 27 39 12 15 6 0 0 67 21 33
2008 BI 17 40 13 14 13 2 1 59 28 581
2008 BI-01 6 18 24 18 35 0 0 24 53 17
2008 BI-02 16 35 13 16 16 3 1 54 33 238
2008 BI-03 14 45 15 14 11 2 0 60 25 213
2008 BI-04 31 44 10 8 7 0 0 75 15 59
2008 BI-05 30 40 12 7 12 0 0 70 19 43

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 18 43 19 12 4 5 0 64 16 606
2017 BI-02 18 39 20 13 4 6 0 61 18 244
2017 BI-03 19 46 19 10 2 4 0 68 12 246
2017 BI-04 16 49 18 11 0 5 0 69 12 61
2017 BI-05 17 42 22 11 6 3 0 60 17 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 29 40 18 5 2 7 1 74 7 604
2017 BI-02 30 38 16 5 2 7 1 75 8 243
2017 BI-03 30 41 17 4 1 7 0 75 6 244
2017 BI-04 23 46 18 5 2 7 0 74 7 61
2017 BI-05 27 33 24 8 0 8 0 65 9 37
2014 BI 31 35 19 3 2 8 2 73 6 485
2014 BI-01 60 10 30 0 0 0 0 70 0 10
2014 BI-02 31 38 15 3 2 11 1 77 6 180
2014 BI-03 30 34 19 3 2 9 3 73 5 198
2014 BI-04 31 35 24 5 2 4 0 68 8 55
2014 BI-05 21 46 21 0 4 4 4 73 4 28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 30 46 13 5 2 3 0 79 7 606
2017 BI-02 33 44 14 3 2 3 0 80 6 244
2017 BI-03 27 51 11 6 1 4 0 81 7 245
2017 BI-04 30 41 20 7 2 2 0 72 8 61
2017 BI-05 27 41 16 13 0 3 0 70 14 37
2014 BI 27 42 17 6 2 6 0 73 8 485
2014 BI-01 40 40 10 0 0 10 0 89 0 10
2014 BI-02 28 43 13 6 3 7 0 76 9 180
2014 BI-03 24 43 21 5 2 4 1 71 7 198
2014 BI-04 27 38 20 5 0 9 0 72 6 55
2014 BI-05 29 46 14 7 4 0 0 75 11 28
2011 BI 29 41 18 5 1 5 0 74 7 666
2011 BI-01 62 23 15 0 0 0 0 85 0 13
2011 BI-02 30 40 18 5 1 5 0 74 7 279
2011 BI-03 27 42 19 5 1 5 0 73 7 258
2011 BI-04 29 42 16 5 3 5 1 75 8 77
2011 BI-05 33 45 12 3 0 6 0 84 3 33

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 39 46 8 6 2 0 0 85 8 608
2017 BI-02 44 41 6 6 2 0 0 85 9 245
2017 BI-03 37 46 9 6 1 0 0 84 7 246
2017 BI-04 30 59 7 3 2 0 0 89 5 61
2017 BI-05 32 49 8 8 3 0 0 81 11 37
2014 BI 33 40 13 11 3 0 0 73 13 485
2014 BI-01 70 20 10 0 0 0 0 90 0 10
2014 BI-02 40 34 10 13 2 1 1 75 15 180
2014 BI-03 29 41 16 10 4 0 0 71 13 198
2014 BI-04 22 55 13 7 4 0 0 76 11 55
2014 BI-05 32 46 11 11 0 0 0 79 11 28
2011 BI 34 43 12 7 3 0 0 77 10 667
2011 BI-01 77 8 0 15 0 0 0 85 15 13
2011 BI-02 35 38 16 6 4 1 0 74 9 279
2011 BI-03 30 48 10 9 3 0 0 78 12 258
2011 BI-04 35 49 10 4 1 0 1 84 5 78
2011 BI-05 45 36 9 6 3 0 0 82 9 33
2008 BI 28 46 12 10 4 0 0 74 14 582
2008 BI-01 41 47 0 6 6 0 0 88 12 17
2008 BI-02 30 41 13 10 5 0 0 72 15 239
2008 BI-03 23 49 13 11 4 0 0 71 15 213
2008 BI-04 34 54 8 2 2 0 0 88 3 59
2008 BI-05 37 47 5 9 2 0 0 84 12 43

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 31 44 14 9 3 0 0 74 11 604
2017 BI-02 36 39 14 8 2 0 0 75 11 243
2017 BI-03 26 46 15 9 4 0 0 72 13 245
2017 BI-04 31 44 16 7 0 2 0 77 7 61
2017 BI-05 31 53 8 8 0 0 0 83 8 36
2014 BI 12 35 22 21 10 0 0 47 32 486
2014 BI-01 50 30 10 0 10 0 0 80 10 10
2014 BI-02 9 37 25 19 7 1 1 47 27 180
2014 BI-03 13 34 16 25 12 0 0 47 37 199
2014 BI-04 9 33 27 20 11 0 0 42 31 55
2014 BI-05 11 43 25 11 11 0 0 54 21 28
2011 BI 20 42 19 14 5 1 0 62 19 667
2011 BI-01 62 23 8 8 0 0 0 85 8 13
2011 BI-02 22 41 19 13 4 1 0 64 17 279
2011 BI-03 15 45 19 16 5 1 0 60 21 258
2011 BI-04 23 38 15 21 3 0 0 62 23 78
2011 BI-05 24 42 27 3 3 0 0 67 6 33

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 28 47 12 10 3 0 0 75 13 607
2017 BI-02 34 42 13 9 3 0 0 75 12 244
2017 BI-03 23 50 11 13 2 0 0 74 15 246
2017 BI-04 26 49 15 10 0 0 0 75 10 61
2017 BI-05 32 49 13 3 3 0 0 81 5 37
2014 BI 11 35 20 23 11 1 0 46 34 486
2014 BI-01 50 30 0 10 10 0 0 80 20 10
2014 BI-02 10 36 23 21 7 2 1 47 29 180
2014 BI-03 10 35 16 27 13 0 0 44 40 199
2014 BI-04 11 29 24 24 13 0 0 40 36 55
2014 BI-05 11 46 14 21 7 0 0 57 29 28
2011 BI 18 43 18 16 5 0 0 61 22 667
2011 BI-01 54 31 8 8 0 0 0 85 8 13
2011 BI-02 17 43 20 15 4 0 0 60 19 279
2011 BI-03 16 43 15 19 7 0 0 60 26 258
2011 BI-04 15 47 18 15 4 0 0 63 19 78
2011 BI-05 24 42 21 3 6 3 0 69 9 33
2008 BI 22 42 14 17 5 0 0 64 22 582
2008 BI-01 41 47 6 0 6 0 0 88 6 17
2008 BI-02 23 38 19 15 5 0 0 61 20 239
2008 BI-03 17 43 13 21 7 0 0 60 27 213
2008 BI-04 32 49 5 12 2 0 0 81 14 59
2008 BI-05 23 49 9 16 2 0 0 72 19 43

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 34 34 15 10 3 4 0 71 14 607
2017 BI-02 35 31 17 11 3 4 0 68 14 244
2017 BI-03 33 35 15 9 3 5 1 72 13 246
2017 BI-04 33 41 10 10 2 5 0 78 12 61
2017 BI-05 43 35 13 5 3 0 0 79 8 37
2014 BI 19 33 23 11 7 5 1 55 20 486
2014 BI-01 80 0 0 10 0 10 0 89 11 10
2014 BI-02 16 38 19 12 7 7 1 59 20 180
2014 BI-03 19 29 27 11 7 5 2 52 20 199
2014 BI-04 18 29 22 20 7 4 0 49 28 55
2014 BI-05 18 39 36 4 4 0 0 57 7 28
2011 BI 28 32 17 12 4 6 0 64 17 667
2011 BI-01 46 23 23 8 0 0 0 69 8 13
2011 BI-02 29 27 20 15 3 6 0 60 19 279
2011 BI-03 25 37 15 10 6 6 1 66 18 258
2011 BI-04 29 32 19 9 3 8 0 67 13 78
2011 BI-05 33 42 12 3 3 6 0 81 6 33
2008 BI 26 34 17 13 5 5 0 64 19 582
2008 BI-01 24 41 12 18 0 6 0 69 19 17
2008 BI-02 24 31 20 12 5 8 1 60 18 239
2008 BI-03 26 35 15 15 6 3 0 64 21 213
2008 BI-04 41 39 8 5 3 3 0 82 9 59
2008 BI-05 23 37 16 14 7 2 0 62 21 43
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 BI 14 55 31 608
2017 BI-02 15 57 28 245
2017 BI-03 14 57 30 246
2017 BI-04 10 54 36 61
2017 BI-05 19 38 43 37
2014 BI 16 42 42 486
2014 BI-01 20 60 20 10
2014 BI-02 17 42 41 180
2014 BI-03 16 45 39 199
2014 BI-04 15 33 53 55
2014 BI-05 18 39 43 28
2011 BI 16 52 32 666
2011 BI-01 15 46 38 13
2011 BI-02 15 52 33 279
2011 BI-03 16 54 30 257
2011 BI-04 21 41 38 78
2011 BI-05 12 64 24 33

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 BI 17 45 15 6 11 6 87
2017 BI-02 13 48 13 5 16 4 37
2017 BI-03 26 41 9 9 6 9 34
2014 BI 24 38 7 14 9999 16 79
2014 BI-02 16 42 3 19 9999 20 31
2014 BI-03 25 41 6 13 9999 15 32
2011 BI 24 36 16 12 9999 11 107
2011 BI-02 14 36 17 14 9999 19 42
2011 BI-03 37 32 12 12 9999 7 41
2011 BI-04 25 50 13 13 9999 0 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 14 86 607
2017 BI-02 14 86 244
2017 BI-03 13 87 246
2017 BI-04 15 85 61
2017 BI-05 19 81 37
2014 BI 14 86 486
2014 BI-02 13 87 180
2014 BI-03 16 84 199
2014 BI-04 15 85 55

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 BI 44 87
2017 BI-02 46 35
2017 BI-03 47 32
2014 BI 53 70
2014 BI-02 56 23
2014 BI-03 61 31

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 BI 54 87
2017 BI-02 46 35
2017 BI-03 66 32
2014 BI 60 70
2014 BI-02 56 23
2014 BI-03 55 31

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 BI 7 87
2017 BI-02 0 35
2014 BI 7 70
2014 BI-02 0 23

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 BI 0 87
2017 BI-02 0 35
2017 BI-03 0 32
2014 BI 0 70
2014 BI-02 0 23
2014 BI-03 0 31

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 BI 7 87
2014 BI-02 0 23

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 BI 17 87
2017 BI-02 20 35
2014 BI 14 70
2014 BI-02 22 23

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 BI 51 87
2017 BI-02 26 35
2017 BI-03 69 32
2014 BI 40 69
2014 BI-02 34 23
2014 BI-03 43 30

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 BI 34 87
2017 BI-02 31 35
2017 BI-03 44 32
2014 BI 44 69
2014 BI-02 35 23
2014 BI-03 43 30

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 BI 38 87
2017 BI-02 31 35
2017 BI-03 44 32
2014 BI 46 69
2014 BI-02 34 23
2014 BI-03 47 30

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 BI 31 87
2017 BI-02 23 35
2017 BI-03 37 32
2014 BI 32 69
2014 BI-02 21 23
2014 BI-03 30 30

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 BI 33 87
2017 BI-02 26 35
2017 BI-03 37 32
2014 BI 36 69
2014 BI-02 39 23
2014 BI-03 30 30

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 BI 62 87
2017 BI-02 54 35
2017 BI-03 69 32
2014 BI 62 69
2014 BI-02 66 23
2014 BI-03 67 30

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 BI 32 87
2017 BI-02 14 35
2017 BI-03 44 32
2014 BI 35 69
2014 BI-02 22 23
2014 BI-03 37 30

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 BI-03 0 32
2014 BI 0 69
2014 BI-02 0 23
2014 BI-03 0 30

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 BI 10 87

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 BI 11 87
2014 BI 12 69

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 BI 37 87
2017 BI-02 40 35
2017 BI-03 37 32
2014 BI 55 69
2014 BI-02 39 23
2014 BI-03 53 30

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 BI 21 87
2017 BI-02 17 35
2017 BI-03 25 32
2014 BI 23 69
2014 BI-03 33 30

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 BI 9 87
2017 BI-02 14 35
2014 BI 15 69

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 BI 67 87
2017 BI-02 66 35
2017 BI-03 63 32
2014 BI 50 70
2014 BI-02 35 23
2014 BI-03 58 31

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 BI 30 87
2017 BI-02 23 35
2017 BI-03 28 32
2014 BI 40 70
2014 BI-02 26 23
2014 BI-03 52 31

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 BI 10 87
2014 BI 14 70

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 BI 15 87
2017 BI-02 17 35
2017 BI-03 16 32
2014 BI 19 70
2014 BI-03 16 31

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 BI 9 87
2014 BI 16 70
2014 BI-03 19 31

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 BI 13 87
2017 BI-02 14 35
2017 BI-03 16 32
2014 BI 20 70
2014 BI-02 26 23
2014 BI-03 23 31

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 8 87
2014 BI 16 70

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 BI 16 87
2017 BI-02 20 35
2017 BI-03 16 32
2014 BI 28 70
2014 BI-02 43 23
2014 BI-03 23 31

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 BI 14 84
2017 BI-02 15 34
2014 BI 12 65

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 BI 25 84
2017 BI-02 26 34
2017 BI-03 20 30
2014 BI 20 65
2014 BI-02 44 23

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 BI 14 84
2017 BI-02 15 34
2014 BI 8 65

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 BI 15 84
2017 BI-02 15 34
2017 BI-03 20 30
2014 BI 8 65
2014 BI-02 0 23

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 BI 17 84
2017 BI-02 18 34
2017 BI-03 20 30
2014 BI 11 65

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 BI 7 84
2014 BI 8 65

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 BI 15 84
2014 BI 20 65
2014 BI-03 25 28

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 30

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 BI 12 84
2017 BI-03 17 30
2014 BI 11 65

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 BI 23 84
2017 BI-02 18 34
2017 BI-03 27 30
2014 BI 28 65
2014 BI-03 39 28

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 BI 8 84
2014 BI 8 65
2014 BI-02 0 23

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 BI 45 84
2017 BI-02 50 34
2017 BI-03 40 30
2014 BI 51 65
2014 BI-02 34 23
2014 BI-03 57 28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 30
2014 BI 0 65
2014 BI-02 0 23
2014 BI-03 0 28

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 BI 44 84
2017 BI-02 32 34
2017 BI-03 53 30
2014 BI 57 65
2014 BI-02 61 23
2014 BI-03 57 28

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 BI 0 84
2017 BI-02 0 34
2017 BI-03 0 30

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 15 84
2017 BI-02 15 34
2014 BI 14 65

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 95 5 87
2017 BI-02 94 6 35
2017 BI-03 97 3 32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 10 16 19 9 6 34 6 43 26 607
2017 BI-02 9 17 15 4 6 42 8 50 21 245
2017 BI-03 10 14 21 11 6 33 4 38 28 246
2017 BI-04 13 20 21 16 5 23 2 43 28 61
2017 BI-05 11 22 19 14 11 16 8 43 32 37
2014 BI 11 15 21 8 6 33 6 42 23 487
2014 BI-01 10 30 10 0 0 40 10 80 0 10
2014 BI-02 10 9 18 6 5 42 9 41 23 180
2014 BI-03 10 16 26 10 5 27 6 38 23 199
2014 BI-04 14 23 20 11 9 21 2 49 26 56
2014 BI-05 18 21 14 4 4 36 4 65 12 28

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 23 35 18 8 3 12 0 67 13 606
2017 BI-02 27 31 16 6 4 16 0 69 11 244
2017 BI-03 20 40 19 8 2 10 0 67 12 246
2017 BI-04 25 33 23 11 2 7 0 61 14 61
2017 BI-05 19 27 24 19 5 5 0 49 26 37
2014 BI 19 35 23 6 4 11 1 62 11 486
2014 BI-01 50 30 0 0 0 20 0 100 0 10
2014 BI-02 16 33 23 6 3 17 2 61 10 179
2014 BI-03 20 36 28 5 4 7 1 61 9 199
2014 BI-04 21 38 16 13 7 5 0 62 21 56
2014 BI-05 21 50 14 7 4 4 0 74 11 28
2011 BI 29 43 16 5 2 6 0 76 8 666
2011 BI-01 38 38 15 0 8 0 0 77 8 13
2011 BI-02 28 42 16 6 1 7 0 75 8 278
2011 BI-03 27 45 16 5 3 5 0 75 9 258
2011 BI-04 33 41 15 1 1 8 0 81 3 78
2011 BI-05 30 39 15 9 0 6 0 74 10 33
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 21 58 7 9 1 2 0 82 11 608
2017 BI-02 14 58 8 13 2 3 1 76 16 245
2017 BI-03 24 61 6 8 1 0 0 85 9 246
2017 BI-04 33 54 8 3 0 2 0 88 3 61
2017 BI-05 35 54 5 0 3 0 3 92 3 37
2014 BI 23 60 7 7 1 0 1 84 8 486
2014 BI-02 20 61 9 9 1 0 0 81 11 180
2014 BI-03 24 61 6 6 2 1 1 87 7 199
2014 BI-04 29 63 5 2 2 0 0 91 4 56
2014 BI-05 32 46 7 11 0 0 4 81 11 28
2011 BI 18 60 10 9 2 1 1 79 11 665
2011 BI-01 15 46 15 8 8 0 8 67 17 13
2011 BI-02 13 56 12 13 4 1 1 71 17 277
2011 BI-03 19 62 9 8 2 0 0 82 10 258
2011 BI-04 22 67 10 0 0 1 0 90 0 78
2011 BI-05 30 55 9 3 0 0 3 88 3 33
2008 BI 16 54 14 10 3 2 1 72 13 582
2008 BI-01 18 24 24 6 6 18 6 54 15 17
2008 BI-02 14 47 15 16 4 3 1 63 21 239
2008 BI-03 15 63 14 6 1 1 0 79 7 213
2008 BI-04 27 47 20 2 2 2 0 76 3 59
2008 BI-05 28 58 5 9 0 0 0 86 9 43

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 6 27 24 10 4 27 2 46 20 607
2017 BI-02 5 24 23 11 4 31 2 44 22 245
2017 BI-03 6 29 22 10 5 26 2 49 21 245
2017 BI-04 3 34 30 10 0 20 3 49 13 61
2017 BI-05 8 27 30 0 0 27 8 54 0 37
2014 BI 6 22 29 10 4 25 4 39 21 487
2014 BI-01 10 10 30 0 0 30 20 40 0 10
2014 BI-02 7 18 28 12 4 27 4 36 23 180
2014 BI-03 5 22 32 11 5 23 4 36 21 199
2014 BI-04 5 34 16 13 5 25 2 54 24 56
2014 BI-05 7 25 32 4 0 32 0 47 5 28
2011 BI 5 19 27 10 5 32 3 36 22 666
2011 BI-01 8 23 23 8 8 15 15 44 22 13
2011 BI-02 3 17 28 10 4 34 5 31 23 278
2011 BI-03 5 19 28 10 5 32 1 36 23 258
2011 BI-04 10 19 28 12 3 24 4 41 20 78
2011 BI-05 6 33 12 6 6 33 3 62 19 33

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 39 36 11 5 1 8 0 82 7 608
2017 BI-02 38 32 11 6 1 12 1 80 7 245
2017 BI-03 42 38 10 2 2 5 0 84 5 246
2017 BI-04 44 36 11 3 0 5 0 84 3 61
2017 BI-05 16 43 22 11 0 5 3 65 12 37
2014 BI 37 39 10 3 1 7 1 84 5 487
2014 BI-01 50 10 20 10 0 10 0 67 11 10
2014 BI-02 42 34 8 5 1 9 0 84 7 180
2014 BI-03 33 45 10 2 2 7 1 85 4 199
2014 BI-04 38 46 4 4 2 7 0 90 6 56
2014 BI-05 39 32 21 4 0 0 4 74 4 28
2011 BI 34 35 11 6 2 11 1 78 9 666
2011 BI-01 54 8 23 0 8 0 8 67 8 13
2011 BI-02 30 37 11 5 1 14 1 79 8 278
2011 BI-03 34 38 10 6 2 10 0 80 9 258
2011 BI-04 46 31 13 4 3 4 0 80 7 78
2011 BI-05 39 21 21 9 3 3 3 65 13 33
2008 BI 27 39 13 5 1 14 1 77 8 582
2008 BI-01 18 35 6 6 0 29 6 82 9 17
2008 BI-02 24 37 14 5 1 19 1 76 7 239
2008 BI-03 25 43 13 6 2 11 0 76 9 213
2008 BI-04 32 41 12 5 0 10 0 81 6 59
2008 BI-05 42 35 14 5 0 5 0 80 5 43

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 28 39 14 4 1 12 0 77 7 608
2017 BI-02 30 34 13 4 2 18 0 78 6 245
2017 BI-03 30 43 15 3 2 7 0 79 5 246
2017 BI-04 25 43 20 5 0 8 0 73 5 61
2017 BI-05 16 41 22 8 3 8 3 64 12 37
2014 BI 24 36 17 7 2 13 1 70 10 487
2014 BI-01 60 20 0 0 0 20 0 100 0 10
2014 BI-02 24 33 21 6 1 16 0 68 8 180
2014 BI-03 24 39 15 8 3 11 2 71 12 199
2014 BI-04 21 45 7 7 7 13 0 76 16 56
2014 BI-05 32 25 25 4 0 11 4 67 4 28
2011 BI 24 33 17 7 3 16 1 69 12 665
2011 BI-01 46 15 15 0 8 8 8 73 9 13
2011 BI-02 18 35 15 8 3 20 1 68 13 278
2011 BI-03 25 35 17 7 2 13 0 69 11 258
2011 BI-04 32 26 18 8 1 14 0 68 11 77
2011 BI-05 36 27 15 6 3 9 3 72 10 33
2008 BI 23 37 14 11 4 10 1 67 17 582
2008 BI-01 35 29 12 12 0 12 0 73 13 17
2008 BI-02 21 34 16 10 4 12 2 64 17 239
2008 BI-03 20 39 11 14 5 10 0 66 21 213
2008 BI-04 31 39 14 7 5 5 0 73 13 59
2008 BI-05 33 42 14 7 0 2 2 78 7 43
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 6 94 608
2017 BI-02 7 93 245
2017 BI-03 6 94 246
2017 BI-04 0 100 61
2017 BI-05 0 100 37
2014 BI 5 95 487
2014 BI-01 0 100 10
2014 BI-02 6 94 180
2014 BI-03 4 96 199
2014 BI-04 9 91 56

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 BI 40 35
2017 BI-02 35 17
2017 BI-03 57 14
2014 BI 38 26

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 BI 69 35
2017 BI-02 59 17
2017 BI-03 72 14
2014 BI 88 26
2014 BI-02 90 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 BI-02 0 17
2014 BI 0 26
2014 BI-02 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 BI 23 35

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 14 35

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14
2014 BI-02 0 10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 BI 20 35
2014 BI 31 26

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 BI 51 35
2017 BI-02 59 17
2017 BI-03 36 14
2014 BI 38 26

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14
2014 BI-02 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 BI 17 35

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 BI 23 35

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 BI 20 35
2017 BI-03 36 14
2014 BI 23 26

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 BI 20 35
2017 BI-02 35 17
2017 BI-03 0 14
2014 BI 27 26

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 BI-02 0 17
2017 BI-03 0 14
2014 BI-02 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 BI 23 35
2017 BI-02 29 17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 BI 57 35
2017 BI-02 47 17
2017 BI-03 72 14
2014 BI 50 26
2014 BI-02 49 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 BI 51 35
2017 BI-02 65 17
2017 BI-03 36 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 BI-02 0 17
2014 BI-02 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14
2014 BI-02 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 BI 23 35
2014 BI 30 26

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 BI-03 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 BI 37 35
2017 BI-03 43 14
2014 BI 61 26
2014 BI-02 49 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14
2014 BI 0 26
2014 BI-02 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 BI 51 35
2017 BI-02 41 17
2017 BI-03 72 14
2014 BI 65 26
2014 BI-02 49 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 BI 0 35
2017 BI-02 0 17
2017 BI-03 0 14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 BI 14 35

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 94 6 35
2017 BI-02 94 6 17
2017 BI-03 93 7 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 9 14 22 3 1 46 5 46 8 607
2017 BI-02 7 14 19 2 1 50 6 49 8 245
2017 BI-03 8 15 26 2 2 43 3 45 8 246
2017 BI-04 11 11 28 5 2 39 3 40 11 61
2017 BI-05 16 5 24 3 0 43 8 44 6 37
2014 BI 10 13 21 3 2 46 5 47 11 487
2014 BI-01 0 0 10 0 0 50 40 0 0 10
2014 BI-02 10 10 17 2 2 54 6 49 10 180
2014 BI-03 11 16 25 4 2 40 5 47 9 199
2014 BI-04 13 14 21 4 7 39 2 45 18 56
2014 BI-05 11 14 18 4 4 43 7 50 14 28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 26 34 19 3 1 15 1 71 6 604
2017 BI-02 29 29 18 3 1 18 2 73 5 244
2017 BI-03 23 40 20 4 1 13 0 72 6 244
2017 BI-04 26 34 23 2 2 10 3 70 4 61
2017 BI-05 27 24 24 5 3 16 0 61 10 37
2014 BI 23 31 22 4 2 18 1 66 7 487
2014 BI-01 50 10 0 0 0 30 10 100 0 10
2014 BI-02 20 31 23 3 2 20 1 65 6 180
2014 BI-03 23 32 24 4 2 15 1 65 7 199
2014 BI-04 23 30 16 5 4 21 0 68 11 56
2014 BI-05 32 36 18 4 4 7 0 73 8 28
2011 BI 33 38 14 3 2 10 0 79 6 667
2011 BI-01 54 31 8 0 0 8 0 92 0 13
2011 BI-02 31 41 14 3 2 10 0 80 5 279
2011 BI-03 32 38 14 3 1 11 0 79 5 258
2011 BI-04 37 29 14 5 3 12 0 75 9 78
2011 BI-05 33 33 15 3 3 12 0 76 7 33
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 14 22 26 16 22 0 0 36 38 607
2017 BI-02 14 21 29 12 24 0 0 35 36 245
2017 BI-03 12 25 23 19 20 0 0 37 39 246
2017 BI-04 18 16 21 16 28 0 0 34 44 61
2017 BI-05 22 19 25 8 22 0 3 43 31 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 10 26 31 21 12 0 0 36 33 608
2017 BI-02 14 30 27 20 8 1 0 45 28 245
2017 BI-03 8 28 35 17 12 0 0 35 29 246
2017 BI-04 3 16 33 31 16 0 0 20 48 61
2017 BI-05 0 19 19 30 32 0 0 19 62 37

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 19 36 27 12 5 0 0 55 17 608
2017 BI-02 28 36 24 8 4 0 0 64 12 245
2017 BI-03 14 42 30 9 5 0 0 56 14 246
2017 BI-04 8 28 34 23 7 0 0 36 30 61
2017 BI-05 3 24 24 30 19 0 0 27 49 37

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 16 22 26 20 15 0 1 38 36 607
2017 BI-02 19 21 25 18 15 1 1 41 34 245
2017 BI-03 13 28 25 16 17 0 0 41 34 246
2017 BI-04 8 11 33 33 13 2 0 20 47 61
2017 BI-05 17 11 28 36 8 0 0 28 44 36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 39 30 17 6 3 0 4 73 9 607
2017 BI-02 49 27 14 2 1 1 6 81 3 245
2017 BI-03 37 35 17 3 4 0 3 75 8 245
2017 BI-04 20 31 26 15 5 0 3 53 20 61
2017 BI-05 19 19 24 27 8 0 3 39 36 37

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 18 31 30 14 8 0 0 49 21 607
2017 BI-02 19 33 27 13 6 0 0 53 20 244
2017 BI-03 18 32 29 13 9 0 0 50 22 246
2017 BI-04 21 25 34 15 5 0 0 46 20 61
2017 BI-05 8 22 41 21 8 0 0 30 30 37

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 20 37 26 12 4 0 1 58 16 607
2017 BI-02 27 33 22 12 4 1 2 62 16 244
2017 BI-03 16 41 27 12 4 0 0 57 16 246
2017 BI-04 11 44 31 13 0 0 0 56 13 61
2017 BI-05 16 38 27 8 11 0 0 54 19 37

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 18 37 24 13 6 0 1 56 19 606
2017 BI-02 27 35 23 10 4 0 2 63 13 244
2017 BI-03 15 41 24 13 7 0 0 56 20 246
2017 BI-04 7 34 28 25 7 0 0 41 31 61
2017 BI-05 11 39 22 17 11 0 0 50 28 36

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 22 38 22 12 6 0 0 60 18 605
2017 BI-02 25 39 22 9 4 0 1 65 13 243
2017 BI-03 20 38 22 14 7 0 0 58 20 246
2017 BI-04 16 39 23 13 8 0 0 56 21 61
2017 BI-05 22 39 19 11 8 0 0 61 20 36

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 23 37 27 9 3 0 0 61 12 606
2017 BI-02 27 39 24 7 2 0 0 67 9 244
2017 BI-03 20 39 27 9 4 0 0 59 14 246
2017 BI-04 18 31 39 8 0 2 2 51 8 61
2017 BI-05 24 30 24 11 11 0 0 54 22 37

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 48 31 10 6 4 0 0 80 10 606
2017 BI-02 47 33 11 4 3 0 1 81 8 244
2017 BI-03 48 31 9 7 5 0 0 79 12 245
2017 BI-04 56 28 7 7 2 0 2 85 8 61
2017 BI-05 54 27 13 6 0 0 0 81 6 37

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 75 15 5 2 1 1 1 92 3 606
2017 BI-02 75 17 4 2 1 0 1 93 3 243
2017 BI-03 79 12 6 2 0 0 1 92 2 246
2017 BI-04 69 16 5 3 0 3 3 91 4 61
2017 BI-05 62 24 5 5 0 3 0 89 6 37

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 56 29 10 3 1 0 1 85 4 608
2017 BI-02 55 29 9 3 2 0 1 85 5 245
2017 BI-03 57 29 11 2 1 0 0 86 3 246
2017 BI-04 49 28 15 5 0 0 3 80 5 61
2017 BI-05 57 32 8 3 0 0 0 89 3 37

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 60 24 8 5 2 0 1 85 7 607
2017 BI-02 61 21 8 5 3 1 1 84 8 245
2017 BI-03 61 25 7 5 2 0 0 86 7 245
2017 BI-04 61 26 10 2 0 0 2 88 2 61
2017 BI-05 49 32 11 8 0 0 0 81 8 37

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 55 14 7 3 1 0 21 87 5 608
2017 BI-02 59 6 1 1 0 0 32 97 1 245
2017 BI-03 56 17 9 3 2 0 13 84 6 246
2017 BI-04 33 30 16 7 2 0 13 72 9 61
2017 BI-05 49 22 19 5 3 0 3 72 8 37

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 53 29 10 3 1 0 3 84 5 601
2017 BI-02 56 25 10 4 2 1 4 84 6 245
2017 BI-03 50 32 10 4 1 0 2 84 6 241
2017 BI-04 51 28 15 3 0 0 3 81 3 61
2017 BI-05 50 33 17 0 0 0 0 83 0 36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 59 20 8 6 5 0 1 81 11 608
2017 BI-02 48 21 10 10 8 0 2 71 19 245
2017 BI-03 66 20 7 3 2 0 1 87 5 246
2017 BI-04 80 13 5 0 2 0 0 93 2 61
2017 BI-05 73 22 3 3 0 0 0 95 3 37

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 45 37 13 3 1 0 1 83 4 608
2017 BI-02 39 39 15 3 1 0 2 81 4 245
2017 BI-03 47 35 13 3 1 0 1 83 4 246
2017 BI-04 46 39 8 2 3 0 2 87 5 61
2017 BI-05 65 30 3 3 0 0 0 95 3 37

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 7 28 46 14 5 0 0 35 19 608
2017 BI-02 6 37 43 13 1 0 0 43 14 245
2017 BI-03 8 25 48 12 7 0 0 34 19 246
2017 BI-04 2 21 51 18 8 0 0 23 26 61
2017 BI-05 3 11 51 22 14 0 0 14 35 37

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 7 16 47 22 8 0 0 30 23 606
2017 BI-02 4 13 45 28 10 0 0 38 17 244
2017 BI-03 8 14 49 20 8 0 0 28 22 245
2017 BI-04 10 21 49 18 2 0 0 20 31 61
2017 BI-05 5 40 43 8 3 0 0 11 46 37

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 23 48 14 8 3 4 0 74 11 608
2017 BI-02 21 51 12 7 2 5 0 77 10 245
2017 BI-03 23 49 15 8 2 3 0 74 10 246
2017 BI-04 28 39 20 10 3 0 0 67 13 61
2017 BI-05 22 43 14 14 5 3 0 67 19 37

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 14 46 16 16 6 2 0 61 23 607
2017 BI-02 16 50 13 13 6 2 0 67 19 244
2017 BI-03 13 44 18 18 6 1 0 58 24 246
2017 BI-04 13 31 28 21 2 5 0 47 24 61
2017 BI-05 8 49 13 24 5 0 0 57 30 37
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 9 91 607
2017 BI-02 8 92 245
2017 BI-03 10 90 245
2017 BI-04 10 90 61
2014 BI 12 88 487
2014 BI-02 14 86 180
2014 BI-03 12 88 199
2014 BI-04 11 89 56

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 BI 78 22 55
2017 BI-02 76 24 21
2017 BI-03 83 17 24
2014 BI 80 20 60
2014 BI-02 92 8 25
2014 BI-03 75 25 24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 56 28 5 9 0 0 2 86 10 43
2017 BI-02 50 25 6 13 0 0 6 80 13 16
2017 BI-03 55 30 5 10 0 0 0 85 10 20
2014 BI 50 39 6 4 0 0 0 90 4 48
2014 BI-02 57 39 0 4 0 0 0 96 4 23
2014 BI-03 56 33 11 0 0 0 0 89 0 18
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 13 27 26 14 17 4 0 13 87 608
2017 BI-02 15 28 22 12 19 4 0 16 84 245
2017 BI-03 11 26 29 14 14 5 0 12 88 246
2017 BI-04 10 21 34 15 15 5 0 10 90 61
2017 BI-05 16 30 22 16 16 0 0 16 84 37

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 BI 28 506
2017 BI-02 34 199
2017 BI-03 22 207
2017 BI-04 27 52
2017 BI-05 23 31

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 BI 45 506
2017 BI-02 41 199
2017 BI-03 48 207
2017 BI-04 48 52
2017 BI-05 39 31

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 BI 18 506
2017 BI-02 23 199
2017 BI-03 15 207
2017 BI-04 19 52
2017 BI-05 13 31

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 BI 53 506
2017 BI-02 40 199
2017 BI-03 56 207
2017 BI-04 79 52
2017 BI-05 81 31

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 BI 4 506
2017 BI-02 5 199
2017 BI-03 5 207
2017 BI-04 4 52
2017 BI-05 0 31

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 BI 48 506
2017 BI-02 50 199
2017 BI-03 46 207
2017 BI-04 40 52
2017 BI-05 52 31

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 BI 2 39 25 10 5 19 500
2017 BI-02 2 41 23 8 4 22 197
2017 BI-03 2 40 23 11 4 19 204
2017 BI-04 4 31 25 12 10 19 52
2017 BI-05 0 36 42 13 0 10 31

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 6 19 14 26 27 3 5 27 58 507
2017 BI-02 6 22 15 23 28 1 4 30 54 200
2017 BI-03 5 17 12 30 26 5 5 24 62 207
2017 BI-04 6 23 12 23 25 4 8 33 54 52
2017 BI-05 3 13 23 19 29 3 10 19 55 31

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 BI 1 5 9 22 55 2 6 7 83 507
2017 BI-02 2 8 9 21 54 2 4 11 79 200
2017 BI-03 1 2 11 22 57 2 5 4 84 207
2017 BI-04 2 4 6 21 52 4 12 7 86 52
2017 BI-05 0 0 6 32 48 0 13 0 93 31
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