2017 Public Service Employee Survey Results for Fisheries and Oceans Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 48 5 11 4 0 0 80 15 5487
2017 Part-time 51 32 3 13 1 0 0 83 14 206
2014 Full-time 27 47 6 14 6 0 0 74 20 5496
2014 Part-time 38 48 3 9 2 0 0 86 12 229
2011 Full-time 34 46 4 10 5 0 0 80 15 7209
2011 Part-time 49 40 3 5 3 0 0 89 8 204
2008 Full-time 34 48 5 9 4 0 0 82 13 6290
2008 Part-time 43 40 4 8 3 0 0 84 12 163

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 66 23 4 3 1 0 2 92 4 5485
2017 Part-time 69 24 3 1 1 0 0 94 3 207
2014 Full-time 63 23 6 3 2 1 2 88 5 5496
2014 Part-time 66 21 6 1 2 0 4 91 3 230
2011 Full-time 68 20 5 3 2 1 2 90 5 7212
2011 Part-time 72 19 5 2 2 0 0 91 4 204
2008 Full-time 68 21 4 3 2 1 2 91 5 6282
2008 Part-time 71 21 2 3 1 0 1 93 5 164

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 68 18 5 5 3 0 2 88 7 5486
2017 Part-time 67 21 3 2 4 0 3 91 6 207
2014 Full-time 63 20 6 5 3 0 3 86 8 5495
2014 Part-time 69 17 5 3 1 1 4 91 4 230
2011 Full-time 68 17 5 5 2 0 2 88 7 7203
2011 Part-time 71 14 4 5 3 1 3 88 8 204
2008 Full-time 68 17 5 5 2 0 3 88 7 6290
2008 Part-time 77 11 4 1 3 0 3 91 4 164

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 36 8 11 6 0 0 75 17 5482
2017 Part-time 47 32 5 12 3 0 0 79 15 207
2014 Full-time 38 37 8 11 6 0 0 75 17 5496
2014 Part-time 49 36 4 9 1 0 0 85 11 230
2011 Full-time 39 38 7 10 5 0 0 77 16 7199
2011 Part-time 50 37 5 5 2 0 2 89 6 204

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 38 11 15 10 0 0 64 25 5487
2017 Part-time 35 30 14 8 11 0 1 66 19 207
2014 Full-time 18 37 13 19 12 0 0 55 32 5494
2014 Part-time 33 33 8 16 8 0 2 68 24 230
2011 Full-time 27 39 12 14 7 0 0 67 21 7207
2011 Part-time 36 34 10 9 8 2 2 72 17 203
2008 Full-time 24 41 14 14 7 0 1 66 20 6287
2008 Part-time 22 38 15 13 9 0 2 62 22 164

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 36 7 4 2 0 0 87 6 5480
2017 Part-time 53 35 8 4 1 0 0 87 5 206
2014 Full-time 44 39 9 5 3 0 0 83 8 5494
2014 Part-time 50 39 8 1 1 0 0 90 2 230
2011 Full-time 48 37 8 4 2 0 0 85 7 7203
2011 Part-time 59 27 8 3 2 0 1 87 5 204
2008 Full-time 45 40 8 5 2 0 0 85 7 6295
2008 Part-time 48 37 9 5 0 0 0 85 6 164

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 33 5 4 2 0 0 89 6 5474
2017 Part-time 55 35 6 3 2 0 0 89 4 206
2014 Full-time 48 37 7 5 3 0 0 86 7 5490
2014 Part-time 55 35 5 3 2 0 0 90 5 230
2011 Full-time 51 38 6 4 2 0 0 89 6 7210
2011 Part-time 55 36 5 2 1 0 0 92 3 204
2008 Full-time 46 42 6 4 2 0 0 88 5 6290
2008 Part-time 37 50 8 3 2 0 0 87 5 164

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 37 7 7 3 0 0 84 10 5471
2017 Part-time 57 27 11 5 0 0 0 84 5 204
2014 Full-time 40 40 9 8 3 0 0 80 11 5494
2014 Part-time 52 34 6 6 2 0 0 86 7 230

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 33 12 10 8 0 1 70 18 5476
2017 Part-time 54 23 9 10 3 0 1 79 12 206
2014 Full-time 29 33 14 12 9 0 1 63 22 5493
2014 Part-time 47 30 11 5 5 0 2 78 10 230
2011 Full-time 34 35 12 10 7 0 1 70 17 7207
2011 Part-time 50 34 6 5 3 1 1 85 9 204

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 27 10 11 12 1 6 65 25 5480
2017 Part-time 30 27 10 6 10 1 15 68 20 206
2014 Full-time 31 28 10 12 12 1 6 64 26 5499
2014 Part-time 37 27 12 7 4 3 9 73 13 228
2011 Full-time 33 27 8 13 13 1 5 64 28 7206
2011 Part-time 36 28 8 7 8 2 13 74 17 202
2008 Full-time 35 28 7 12 12 1 5 67 25 6286
2008 Part-time 35 27 11 8 7 2 10 71 17 164

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 43 9 6 3 0 0 82 9 5482
2017 Part-time 49 37 9 2 3 0 0 86 5 207
2014 Full-time 32 44 11 8 5 0 0 76 14 5494
2014 Part-time 40 46 8 3 2 0 0 87 5 230
2011 Full-time 37 41 10 7 4 0 0 79 11 7205
2011 Part-time 50 36 7 4 3 0 0 86 7 204
2008 Full-time 38 42 10 6 3 0 0 81 10 6251
2008 Part-time 38 45 11 3 2 0 0 83 5 163

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 35 16 14 11 0 0 60 25 5482
2017 Part-time 45 37 9 6 2 0 0 82 8 207
2014 Full-time 19 35 18 16 12 0 0 54 27 5494
2014 Part-time 37 35 12 9 7 0 0 72 16 229
2011 Full-time 20 36 17 15 11 0 0 57 26 7206
2011 Part-time 33 41 12 8 5 1 0 75 13 204

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 44 12 11 5 0 0 72 16 5477
2017 Part-time 40 35 18 5 2 0 0 75 7 206

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 41 10 6 3 0 0 80 9 5472
2017 Part-time 48 32 9 8 2 0 0 80 10 207
2014 Full-time 34 40 14 7 4 1 0 75 11 5495
2014 Part-time 38 47 8 5 1 1 0 86 5 228
2011 Full-time 34 44 12 6 3 1 0 78 10 7204
2011 Part-time 43 39 12 2 2 1 0 83 4 204
2008 Full-time 40 41 11 5 3 1 0 81 8 6286
2008 Part-time 35 48 11 5 1 1 0 83 6 163

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 37 14 12 9 0 0 65 21 5479
2017 Part-time 45 40 8 3 4 0 0 85 7 207

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 33 7 2 1 0 0 90 3 5474
2017 Part-time 57 30 12 0 1 0 0 87 2 207
2014 Full-time 59 29 8 3 1 0 0 88 4 5492
2014 Part-time 68 25 4 1 1 0 0 94 2 230
2011 Full-time 58 33 6 2 1 0 0 91 3 7199
2011 Part-time 68 25 4 0 2 0 0 93 2 203

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 43 11 10 7 0 0 72 17 5467
2017 Part-time 43 32 9 13 3 1 0 75 16 206
2014 Full-time 22 41 14 13 9 0 0 63 23 5493
2014 Part-time 32 44 11 7 5 0 2 77 13 230
2011 Full-time 29 42 11 10 7 0 0 71 17 7199
2011 Part-time 34 41 11 10 2 2 1 77 12 204

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 37 14 9 5 0 0 72 14 5472
2017 Part-time 49 29 12 6 3 0 1 79 9 205
2014 Full-time 27 37 16 11 8 0 0 64 19 5498
2014 Part-time 42 39 8 6 5 0 0 81 11 228

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 39 14 10 6 0 0 70 16 5470
2017 Part-time 48 29 8 5 9 1 0 78 14 206
2014 Full-time 24 37 18 12 8 0 0 62 20 5496
2014 Part-time 46 32 15 4 3 0 0 78 7 229
2011 Full-time 32 39 15 9 4 1 0 72 13 7209
2011 Part-time 50 34 8 3 2 0 2 87 5 204

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 37 9 5 2 0 0 84 7 5464
2017 Part-time 53 36 8 2 2 0 0 89 3 207
2014 Full-time 41 39 11 5 3 0 0 81 8 5494
2014 Part-time 56 34 7 2 1 0 0 90 3 229
2011 Full-time 45 41 7 4 2 0 0 86 7 7211
2011 Part-time 62 30 4 2 2 0 0 92 4 203
2008 Full-time 45 41 7 4 2 0 0 87 6 6293
2008 Part-time 52 41 5 1 1 0 0 93 2 162

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 37 19 9 4 0 2 67 13 5486
2017 Part-time 44 38 9 3 3 0 2 85 6 207
2014 Full-time 27 36 21 9 6 0 1 64 15 5494
2014 Part-time 50 33 11 4 1 0 1 84 5 230
2011 Full-time 25 35 23 10 6 0 1 61 16 7203
2011 Part-time 47 31 13 4 3 1 1 79 8 204
2008 Full-time 23 35 23 11 7 0 1 59 18 6292
2008 Part-time 38 40 12 6 3 0 2 79 9 164

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 24 39 17 7 1 3 25 34 5471
2017 Part-time 7 19 29 18 21 2 4 41 28 206
2014 Full-time 11 30 36 16 5 1 1 21 42 5482
2014 Part-time 5 22 31 26 10 0 5 38 29 226
2011 Full-time 11 29 36 15 5 1 2 21 41 7182
2011 Part-time 10 18 31 22 13 1 5 37 30 196
2008 Full-time 10 29 37 16 6 1 2 22 40 6263
2008 Part-time 7 18 37 23 8 2 5 33 27 160

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 23 30 19 11 2 3 32 36 5452
2017 Part-time 14 15 20 15 26 6 5 46 32 207
2014 Full-time 18 27 31 14 7 2 1 22 46 5482
2014 Part-time 10 21 27 22 10 3 6 36 34 226
2011 Full-time 13 23 32 18 8 2 2 28 39 7168
2011 Part-time 8 17 28 18 18 6 6 40 28 198
2008 Full-time 12 23 32 20 9 2 2 30 37 6259
2008 Part-time 10 16 22 33 12 2 6 48 28 160

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 25 31 14 7 2 4 23 44 5461
2017 Part-time 19 16 27 13 18 2 5 34 37 207
2014 Full-time 29 28 24 11 5 1 2 16 59 5475
2014 Part-time 21 22 23 17 7 4 6 27 48 225
2011 Full-time 19 27 29 14 6 2 3 21 48 7169
2011 Part-time 14 18 27 15 13 6 6 32 37 200
2008 Full-time 15 26 31 16 7 2 3 23 43 6247
2008 Part-time 13 21 33 15 8 3 6 26 37 160

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 7 14 33 27 14 1 5 43 22 5452
2017 Part-time 10 8 20 22 31 3 6 58 20 205
2014 Full-time 9 18 33 26 10 1 3 37 29 5471
2014 Part-time 6 10 25 32 22 0 5 58 16 223
2011 Full-time 9 17 35 25 10 1 3 37 27 7162
2011 Part-time 7 11 22 26 21 7 6 54 21 198
2008 Full-time 7 18 35 25 11 1 3 37 27 6252
2008 Part-time 3 16 26 30 15 4 6 50 22 160

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 22 29 17 11 2 5 29 40 5462
2017 Part-time 15 13 16 18 30 2 7 53 30 207
2014 Full-time 27 28 24 12 7 1 2 19 56 5486
2014 Part-time 12 21 20 24 15 1 8 42 35 225
2011 Full-time 23 27 26 13 7 1 3 21 52 7174
2011 Part-time 13 17 20 23 19 3 5 45 33 199
2008 Full-time 19 27 27 16 8 1 2 25 48 6257
2008 Part-time 9 21 20 25 16 2 8 45 33 161

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 14 20 28 19 12 3 4 33 37 5464
2017 Part-time 8 19 20 22 19 5 8 47 30 207
2014 Full-time 16 22 28 21 9 2 3 31 40 5480
2014 Part-time 12 12 27 25 11 4 10 41 28 225
2011 Full-time 12 20 28 21 11 2 5 35 35 7170
2011 Part-time 11 13 25 14 24 7 7 43 28 199
2008 Full-time 14 23 27 20 11 2 4 32 39 6256
2008 Part-time 8 23 19 28 7 6 10 41 37 161

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 24 32 14 7 3 4 23 43 5471
2017 Part-time 15 15 25 13 21 4 6 38 34 207
2014 Full-time 26 27 28 10 6 2 2 16 55 5485
2014 Part-time 15 21 24 15 13 3 9 32 41 225
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 70 15 5 3 3 1 4 89 5 5486
2017 Part-time 69 7 14 4 1 0 3 79 6 207
2014 Full-time 70 14 6 2 2 0 5 89 5 5502
2014 Part-time 79 10 3 3 2 0 3 92 5 230
2011 Full-time 71 13 5 3 2 1 5 89 5 7211
2011 Part-time 73 9 7 1 2 2 7 90 3 203
2008 Full-time 69 11 5 3 3 0 10 89 6 6290
2008 Part-time 66 15 4 2 2 0 12 91 4 163

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 32 16 11 9 4 3 61 22 5487
2017 Part-time 38 21 18 6 5 7 5 67 13 207
2014 Full-time 26 36 15 10 8 3 2 64 20 5501
2014 Part-time 42 32 8 8 4 3 4 79 13 230

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 31 10 10 8 1 1 71 18 5479
2017 Part-time 50 29 9 6 3 2 2 82 8 207
2014 Full-time 38 32 10 11 7 1 1 71 18 5501
2014 Part-time 52 32 4 6 4 1 1 86 10 230

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 33 13 17 9 1 1 60 27 5481
2017 Part-time 41 31 17 6 2 1 2 74 9 207
2014 Full-time 21 37 14 19 8 1 1 59 27 5498
2014 Part-time 28 36 15 9 9 1 1 66 19 230
2011 Full-time 22 37 14 16 9 1 0 61 25 7206
2011 Part-time 30 35 14 11 7 1 2 67 19 204
2008 Full-time 24 37 12 17 9 1 1 62 26 6291
2008 Part-time 23 42 8 14 8 2 3 69 23 164

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 29 15 14 13 6 1 56 29 5481
2017 Part-time 33 28 9 12 6 11 2 70 20 207
2014 Full-time 21 30 16 16 12 5 1 54 29 5502
2014 Part-time 22 28 16 13 10 9 2 56 26 230
2011 Full-time 24 27 15 17 13 4 1 53 31 7206
2011 Part-time 26 27 10 15 12 7 2 59 30 204
2008 Full-time 24 29 14 15 12 4 1 56 29 6292
2008 Part-time 26 23 14 14 13 6 3 54 31 164

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 22 19 19 16 12 2 37 41 5479
2017 Part-time 17 24 15 21 5 14 5 51 31 207
2014 Full-time 9 22 21 21 17 8 2 35 42 5499
2014 Part-time 15 23 26 12 9 9 5 44 25 230

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 40 9 8 4 0 0 79 12 5476
2017 Part-time 55 30 6 5 2 0 2 87 7 207
2014 Full-time 35 43 11 8 3 0 0 78 11 5501
2014 Part-time 51 38 7 3 1 0 0 89 4 230
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 37 35 11 10 6 0 0 73 16 5489
2017 Part-time 48 34 9 5 2 0 1 83 8 207
2014 Full-time 33 37 13 10 6 0 0 71 16 5500
2014 Part-time 50 33 8 7 2 0 0 83 9 230
2011 Full-time 31 39 12 10 7 0 0 71 17 7207
2011 Part-time 46 34 12 5 2 1 0 81 7 202
2008 Full-time 29 36 13 11 9 1 0 66 20 6289
2008 Part-time 34 43 12 5 4 0 2 78 10 163

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 45 30 11 7 5 2 1 77 12 5482
2017 Part-time 53 29 8 5 1 1 3 85 6 207
2014 Full-time 40 32 14 7 5 2 1 74 12 5501
2014 Part-time 54 29 9 5 3 0 1 84 7 230
2011 Full-time 39 33 13 8 5 2 0 73 14 7206
2011 Part-time 55 28 7 5 1 4 0 86 6 202
2008 Full-time 37 33 13 8 7 2 1 71 15 6288
2008 Part-time 40 37 15 5 1 0 0 78 6 164

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 32 11 9 6 0 0 73 16 5481
2017 Part-time 54 31 6 4 3 0 1 86 7 207
2014 Full-time 36 36 11 10 6 0 0 73 16 5504
2014 Part-time 47 34 8 8 1 1 1 83 9 230
2011 Full-time 35 37 10 11 7 1 0 72 18 7204
2011 Part-time 51 31 9 6 2 1 0 83 8 201
2008 Full-time 34 36 10 11 8 1 0 70 19 6290
2008 Part-time 38 40 11 7 3 1 1 79 9 163

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 79 10 4 1 2 0 3 93 3 5476
2017 Part-time 77 7 11 1 2 0 2 86 3 207
2014 Full-time 76 12 4 2 1 0 5 93 3 5500
2014 Part-time 82 10 3 2 0 0 1 94 3 230
2011 Full-time 77 11 4 2 2 0 5 92 3 7210
2011 Part-time 80 9 4 1 0 0 6 94 1 202
2008 Full-time 77 8 3 1 2 0 8 93 4 6280
2008 Part-time 70 12 2 0 3 0 12 94 4 164

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 23 8 5 5 4 12 77 13 5473
2017 Part-time 68 13 9 1 1 2 5 88 2 205
2014 Full-time 40 23 12 5 6 3 13 74 13 5496
2014 Part-time 52 21 7 3 3 4 10 85 6 230
2011 Full-time 36 27 12 7 8 2 8 70 16 7191
2011 Part-time 52 31 7 4 0 3 2 88 4 204

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 27 9 6 6 0 1 79 12 5485
2017 Part-time 71 17 5 4 2 0 1 89 5 206

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 26 10 5 5 1 0 80 10 5483
2017 Part-time 71 17 6 2 2 1 0 90 5 206

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 27 10 8 6 0 0 76 14 5481
2017 Part-time 60 27 5 4 3 1 0 89 7 206
2014 Full-time 44 32 11 7 6 0 0 76 12 5496
2014 Part-time 56 28 8 6 1 0 0 84 7 230
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 34 17 14 8 3 5 57 24 1709
2017 Part-time 21 42 4 16 5 0 12 72 23 21
2014 Full-time 18 37 17 13 8 2 5 59 23 1875
2014 Part-time 16 28 23 23 3 0 8 48 28 26

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 33 16 11 8 5 0 64 20 5480
2017 Part-time 40 32 11 6 4 7 1 77 10 207
2014 Full-time 20 31 21 13 9 7 0 55 23 5494
2014 Part-time 37 27 17 8 2 7 1 70 11 230
2011 Full-time 18 32 20 13 12 6 1 53 26 7198
2011 Part-time 29 33 17 7 4 8 2 69 13 203

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 33 16 16 11 2 0 57 27 5486
2017 Part-time 39 25 16 7 10 4 0 67 17 206
2014 Full-time 16 29 21 18 15 2 0 45 33 5490
2014 Part-time 33 28 21 10 5 2 1 63 16 229
2011 Full-time 16 29 20 18 15 2 0 46 33 7192
2011 Part-time 34 33 16 8 4 5 0 70 13 202
2008 Full-time 18 32 19 15 14 2 0 51 29 6285
2008 Part-time 18 45 19 6 4 5 1 68 11 163

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 29 19 20 13 4 0 46 34 5484
2017 Part-time 31 27 14 8 12 8 0 63 23 205
2014 Full-time 9 25 22 23 17 4 0 35 42 5493
2014 Part-time 25 29 18 14 7 5 1 58 23 230
2011 Full-time 8 28 20 23 16 4 0 38 41 7205
2011 Part-time 24 33 19 11 8 6 0 60 20 203
2008 Full-time 9 30 20 22 15 4 0 40 39 6285
2008 Part-time 20 31 18 16 4 10 1 57 23 163

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 28 17 15 16 5 0 49 33 5488
2017 Part-time 33 27 11 11 12 5 0 64 24 206
2014 Full-time 12 23 20 20 19 6 0 37 42 5495
2014 Part-time 22 31 16 14 9 8 1 58 25 230
2011 Full-time 12 26 20 19 17 6 0 40 39 7208
2011 Part-time 27 29 17 10 7 9 1 62 19 204
2008 Full-time 13 30 18 16 16 6 0 46 35 6284
2008 Part-time 17 36 18 12 6 8 2 59 21 162

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 15 30 17 19 16 3 1 46 36 5472
2017 Part-time 34 25 9 13 15 3 1 61 29 207
2014 Full-time 10 27 20 23 18 2 0 37 42 5495
2014 Part-time 23 28 19 18 8 3 1 53 28 230
2011 Full-time 10 30 18 23 16 2 0 41 40 7200
2011 Part-time 24 31 17 14 8 6 0 59 23 203
2008 Full-time 12 34 18 21 12 3 0 48 34 6276
2008 Part-time 14 43 12 17 7 6 1 61 26 163
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 40 19 12 6 1 0 62 19 5483
2017 Part-time 39 31 11 13 5 1 0 71 18 207
2014 Full-time 13 37 23 15 9 2 0 52 24 5503
2014 Part-time 25 40 18 9 3 4 0 69 12 230
2011 Full-time 15 39 21 14 8 2 0 56 23 7207
2011 Part-time 31 40 14 10 2 4 0 73 13 204

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 42 12 3 2 2 0 82 5 5471
2017 Part-time 42 35 8 3 8 4 0 81 11 206
2014 Full-time 34 43 13 5 2 3 0 79 8 5501
2014 Part-time 42 36 13 4 1 3 1 82 5 229
2011 Full-time 33 41 14 6 2 3 0 77 9 7208
2011 Part-time 41 35 12 2 2 8 0 82 5 204

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 34 37 12 8 5 3 1 73 14 5473
2017 Part-time 42 26 12 5 10 5 1 72 15 206
2014 Full-time 34 39 11 7 5 3 1 76 12 5500
2014 Part-time 32 35 14 8 3 6 2 73 12 230
2011 Full-time 35 37 11 8 5 3 1 75 13 7205
2011 Part-time 39 33 13 3 2 8 1 80 6 204
2008 Full-time 31 36 13 10 6 3 1 70 17 6288
2008 Part-time 32 38 9 8 5 5 3 76 14 162

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 36 20 12 7 4 1 60 20 5477
2017 Part-time 33 25 16 13 4 6 3 63 19 207
2014 Full-time 20 35 21 13 7 3 1 58 21 5501
2014 Part-time 22 33 25 7 7 4 2 59 15 230
2011 Full-time 15 35 23 13 8 4 1 53 23 7201
2011 Part-time 16 32 24 9 3 13 3 58 14 202

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 29 16 15 13 7 1 51 31 5468
2017 Part-time 28 22 12 9 12 12 7 61 25 206
2014 Full-time 16 26 17 17 15 6 1 46 35 5504
2014 Part-time 21 27 22 10 7 11 3 55 19 230
2011 Full-time 15 27 17 17 16 8 2 45 36 7199
2011 Part-time 25 24 16 13 8 12 3 57 24 202

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 60 18 8 3 2 2 7 85 6 5480
2017 Part-time 59 14 7 7 4 1 8 80 12 207
2014 Full-time 58 18 9 4 2 2 7 84 6 5499
2014 Part-time 58 16 8 1 2 5 10 88 3 230

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 66 19 6 2 1 3 3 91 3 5479
2017 Part-time 61 15 12 3 2 3 5 82 5 207
2014 Full-time 62 19 7 3 1 3 5 88 4 5501
2014 Part-time 64 15 8 4 0 5 5 87 4 230
2011 Full-time 66 18 7 2 1 2 3 89 3 7204
2011 Part-time 70 18 5 2 0 0 4 93 2 204
2008 Full-time 66 18 7 2 1 2 3 89 4 6282
2008 Part-time 57 19 6 3 3 3 8 85 7 163

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 34 17 15 10 2 0 58 25 5479
2017 Part-time 34 29 13 7 9 4 5 69 17 207
2014 Full-time 15 31 18 19 15 2 0 47 34 5502
2014 Part-time 26 31 16 9 9 5 4 62 21 230
2011 Full-time 19 33 16 16 13 2 0 53 30 7207
2011 Part-time 31 29 13 11 8 6 1 64 21 204
2008 Full-time 17 35 17 17 12 1 0 53 30 6287
2008 Part-time 16 34 28 10 7 4 0 52 18 164

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 32 14 14 14 2 1 58 28 5473
2017 Part-time 29 22 10 12 10 2 16 62 26 207
2014 Full-time 16 29 16 16 19 2 2 47 37 5505
2014 Part-time 25 28 12 12 13 3 8 58 29 230
2011 Full-time 17 30 15 17 18 1 1 48 36 7207
2011 Part-time 24 26 14 14 13 4 5 54 30 204
2008 Full-time 18 33 15 14 17 1 2 53 31 6287
2008 Part-time 15 31 17 17 11 5 4 51 31 164

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 39 18 13 5 3 0 62 19 5476
2017 Part-time 31 37 15 6 5 3 2 72 12 207

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 36 17 5 3 5 2 73 9 5474
2017 Part-time 44 34 8 1 4 6 3 85 6 207
2014 Full-time 32 37 17 5 3 6 1 73 8 5493
2014 Part-time 44 31 12 6 0 5 1 80 7 230

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 41 14 6 3 2 1 77 9 5480
2017 Part-time 47 41 6 1 0 3 1 92 2 207
2014 Full-time 30 40 17 7 3 3 0 72 10 5498
2014 Part-time 39 35 13 7 2 3 0 77 9 230
2011 Full-time 25 40 18 8 6 3 0 68 14 7205
2011 Part-time 39 37 14 4 2 4 0 79 6 202

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 37 12 7 4 0 0 78 11 5483
2017 Part-time 62 28 5 3 2 0 0 90 5 207
2014 Full-time 35 39 13 8 5 0 0 75 12 5502
2014 Part-time 50 37 5 7 1 0 0 87 8 230
2011 Full-time 32 40 13 8 6 1 0 73 14 7200
2011 Part-time 53 31 6 5 4 2 0 85 9 204
2008 Full-time 29 42 13 9 6 0 0 72 15 6280
2008 Part-time 30 50 11 5 2 1 1 82 7 163

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 33 34 17 10 6 0 0 67 16 5479
2017 Part-time 52 23 16 7 3 0 0 75 10 207
2014 Full-time 22 35 20 14 9 1 0 57 23 5505
2014 Part-time 38 33 15 10 3 0 0 72 13 230
2011 Full-time 26 37 18 12 7 1 0 62 19 7207
2011 Part-time 43 32 17 5 1 1 0 76 7 204

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 36 16 11 6 0 0 67 17 5478
2017 Part-time 50 27 14 6 3 0 0 78 8 207
2014 Full-time 20 35 19 16 9 0 0 56 25 5502
2014 Part-time 33 37 13 14 2 0 0 71 16 230
2011 Full-time 23 39 17 13 8 0 0 62 21 7200
2011 Part-time 43 32 15 5 3 1 0 76 9 204
2008 Full-time 26 39 16 12 7 0 0 66 18 6279
2008 Part-time 30 45 14 9 2 1 1 75 11 163

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 32 30 19 10 6 3 0 64 17 5485
2017 Part-time 47 29 9 8 4 1 3 79 12 207
2014 Full-time 27 26 20 12 9 4 1 56 23 5502
2014 Part-time 35 29 17 10 3 5 2 69 13 230
2011 Full-time 29 28 18 12 8 4 1 61 21 7207
2011 Part-time 42 26 15 8 4 6 0 72 13 204
2008 Full-time 29 31 17 10 7 4 1 63 18 6276
2008 Part-time 33 29 13 12 7 5 2 66 20 162
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Full-time 22 45 34 5486
2017 Part-time 26 48 26 207
2014 Full-time 24 44 31 5501
2014 Part-time 25 41 34 229
2011 Full-time 24 49 27 7208
2011 Part-time 21 55 25 204

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 22 35 19 6 9 9 1267
2017 Part-time 26 7 10 12 41 4 60
2014 Full-time 27 31 20 12 9999 11 1376
2014 Part-time 31 19 3 24 9999 23 64
2011 Full-time 30 30 22 9 9999 9 1746
2011 Part-time 18 18 12 14 9999 38 46
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 20 80 5486
2017 Part-time 10 90 205
2014 Full-time 21 79 5486
2014 Part-time 13 87 229

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 49 1000
2017 Part-time 75 19
2014 Full-time 46 1043
2014 Part-time 63 27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 67 1000
2017 Part-time 49 19
2014 Full-time 66 1043
2014 Part-time 53 27

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 9 1000
2014 Full-time 9 1043

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Full-time 1 1000
2017 Part-time 0 19
2014 Full-time 1 1043
2014 Part-time 0 27

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 8 1000
2017 Part-time 0 19
2014 Full-time 5 1043

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 8 1000
2014 Full-time 9 1043

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 4 1000
2017 Part-time 0 19
2014 Full-time 5 1043

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Full-time 45 1003
2017 Part-time 47 19
2014 Full-time 45 1043
2014 Part-time 26 27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Full-time 41 1003
2017 Part-time 27 19
2014 Full-time 45 1043
2014 Part-time 26 27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Full-time 44 1003
2017 Part-time 39 19
2014 Full-time 41 1043
2014 Part-time 48 27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Full-time 36 1003
2017 Part-time 47 19
2014 Full-time 41 1043
2014 Part-time 25 27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Full-time 31 1003
2017 Part-time 44 19
2014 Full-time 28 1043
2014 Part-time 30 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Full-time 62 1003
2017 Part-time 51 19
2014 Full-time 57 1043
2014 Part-time 34 27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Full-time 37 1003
2017 Part-time 34 19
2014 Full-time 36 1043
2014 Part-time 16 27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Full-time 3 1003
2014 Full-time 2 1043

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Full-time 10 1003
2014 Full-time 7 1043

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Full-time 13 1003
2014 Full-time 16 1043
2014 Part-time 0 27

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Full-time 49 1003
2017 Part-time 25 19
2014 Full-time 47 1043
2014 Part-time 30 27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Full-time 37 1003
2017 Part-time 31 19
2014 Full-time 39 1043
2014 Part-time 21 27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 12 1003
2014 Full-time 12 1043

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 49 1003
2017 Part-time 68 18
2014 Full-time 49 1044
2014 Part-time 42 27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Full-time 30 1003
2017 Part-time 40 18
2014 Full-time 34 1044
2014 Part-time 22 27

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 1003
2014 Full-time 10 1044

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 19 1003
2014 Full-time 19 1044

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 1003
2014 Full-time 12 1044

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 1003
2017 Part-time 0 18
2014 Full-time 6 1044

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 1003
2017 Part-time 46 18
2014 Full-time 21 1044

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 10 1003
2014 Full-time 13 1044

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 30 1003
2014 Full-time 25 1044
2014 Part-time 40 27

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 13 937
2014 Full-time 14 969

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 18 937
2017 Part-time 22 18
2014 Full-time 18 969
2014 Part-time 27 24

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 937
2017 Part-time 41 18
2014 Full-time 11 969

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Full-time 10 937
2014 Full-time 9 969

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 937
2014 Full-time 11 969

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 937
2014 Full-time 13 969
2014 Part-time 0 24

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 937
2014 Full-time 10 969

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 937
2014 Full-time 10 969

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 937
2014 Full-time 10 969

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 25 937
2014 Full-time 24 969
2014 Part-time 26 24

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 937
2014 Full-time 6 969

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 44 937
2017 Part-time 27 18
2014 Full-time 44 969
2014 Part-time 54 24

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Full-time 1 937
2014 Full-time 2 969
2014 Part-time 0 24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 54 937
2017 Part-time 43 18
2014 Full-time 56 969
2014 Part-time 61 24

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Full-time 1 937
2017 Part-time 0 18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 11 937
2014 Full-time 13 969

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 93 7 1004
2017 Part-time 95 5 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 20 21 9 9 19 5 48 24 5484
2017 Part-time 28 10 21 4 3 26 8 57 11 207
2014 Full-time 14 23 21 10 9 20 5 49 24 5498
2014 Part-time 22 26 16 7 2 20 7 66 12 229

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 31 20 8 6 8 1 63 16 5475
2017 Part-time 43 27 10 5 2 9 3 80 9 207
2014 Full-time 23 33 20 9 6 8 1 61 17 5500
2014 Part-time 35 31 16 6 1 8 3 74 8 229
2011 Full-time 28 40 16 7 4 5 0 72 12 7194
2011 Part-time 44 30 14 5 1 5 0 78 7 200
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 50 9 7 2 2 3 81 9 5488
2017 Part-time 29 29 19 5 3 3 12 68 9 206
2014 Full-time 27 51 9 6 2 1 3 82 8 5503
2014 Part-time 18 40 11 8 4 6 13 71 16 230
2011 Full-time 25 53 9 6 2 1 3 82 9 7195
2011 Part-time 19 40 14 8 4 7 9 70 14 203
2008 Full-time 27 50 10 6 3 1 3 80 10 6290
2008 Part-time 13 39 6 13 8 9 12 66 26 164

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 24 22 12 11 17 4 43 29 5477
2017 Part-time 17 17 18 6 8 23 11 51 22 206
2014 Full-time 8 25 25 12 9 16 4 41 27 5497
2014 Part-time 6 28 23 6 4 18 14 51 15 230
2011 Full-time 8 27 25 13 9 16 3 43 26 7198
2011 Part-time 12 20 20 9 4 23 13 50 19 203

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 33 11 5 3 7 3 80 8 5487
2017 Part-time 44 21 15 1 0 6 13 80 2 206
2014 Full-time 36 35 13 5 2 6 3 78 8 5500
2014 Part-time 30 31 15 3 1 9 11 76 5 229
2011 Full-time 35 36 12 5 3 6 3 78 8 7198
2011 Part-time 35 28 11 3 0 12 10 81 4 203
2008 Full-time 32 39 12 5 3 7 3 78 9 6286
2008 Part-time 22 38 12 4 1 14 10 79 6 164

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 33 15 8 5 9 3 69 14 5480
2017 Part-time 36 24 11 8 1 8 12 75 11 204
2014 Full-time 24 33 17 8 6 9 3 65 15 5497
2014 Part-time 23 31 17 3 1 13 11 71 6 228
2011 Full-time 24 35 16 9 5 9 3 66 15 7192
2011 Part-time 28 26 16 3 1 16 11 74 5 202
2008 Full-time 27 36 13 10 6 5 3 68 17 6286
2008 Part-time 19 37 15 8 3 9 9 68 13 163
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 8 92 5477
2017 Part-time 4 96 206
2014 Full-time 8 92 5483
2014 Part-time 5 95 230

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Full-time 45 374
2014 Full-time 32 397

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Full-time 75 374
2014 Full-time 83 397

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Full-time 5 374
2014 Full-time 4 397

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Full-time 5 374
2014 Full-time 8 397

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Full-time 9 374
2014 Full-time 6 397

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 5 374
2014 Full-time 6 397

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Full-time 14 374
2014 Full-time 15 395

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Full-time 13 374
2014 Full-time 11 395

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Full-time 7 374
2014 Full-time 7 395

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Full-time 6 374
2014 Full-time 2 395

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Full-time 26 374
2014 Full-time 21 395

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Full-time 42 374
2014 Full-time 37 395

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Full-time 4 374
2014 Full-time 2 395

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Full-time 1 374

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Full-time 9 374
2014 Full-time 6 395

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Full-time 15 374
2014 Full-time 13 395

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Full-time 17 374
2014 Full-time 12 395

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 18 374
2014 Full-time 32 395

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Full-time 37 375
2014 Full-time 30 395

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Full-time 18 375
2014 Full-time 16 395

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Full-time 5 375
2014 Full-time 6 395

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Full-time 16 375
2014 Full-time 14 395

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Full-time 6 375
2014 Full-time 6 395

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 5 375
2014 Full-time 7 395

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Full-time 7 375
2014 Full-time 7 395

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 12 375
2014 Full-time 11 395

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Full-time 42 375
2014 Full-time 49 395

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 353
2014 Full-time 5 366

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Full-time 15 353
2014 Full-time 11 366

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Full-time 8 353
2014 Full-time 1 366

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Full-time 5 353
2014 Full-time 1 366

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Full-time 3 353
2014 Full-time 4 366

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 3 353
2014 Full-time 3 366

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Full-time 9 353
2014 Full-time 5 366

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Full-time 11 353
2014 Full-time 9 366

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 353
2014 Full-time 8 366

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Full-time 21 353
2014 Full-time 25 366

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Full-time 12 353
2014 Full-time 8 366

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Full-time 49 353
2014 Full-time 47 366

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Full-time 1 353
2014 Full-time 2 366

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Full-time 55 353
2014 Full-time 62 366

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Full-time 1 353

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Full-time 8 353
2014 Full-time 15 366

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 94 6 375

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 20 22 4 4 26 6 56 11 5482
2017 Part-time 28 11 16 3 2 31 9 65 8 207
2014 Full-time 14 21 24 5 4 28 5 53 12 5492
2014 Part-time 21 23 18 3 1 27 7 66 7 230

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 32 18 5 4 11 2 70 10 5468
2017 Part-time 40 30 11 0 2 13 4 84 3 207
2014 Full-time 25 32 21 6 3 13 1 66 10 5488
2014 Part-time 33 29 13 5 2 16 3 75 9 230
2011 Full-time 31 39 16 5 3 6 0 75 8 7194
2011 Part-time 47 29 10 4 1 7 2 84 6 203
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 19 21 18 30 0 1 31 48 5474
2017 Part-time 14 16 23 15 30 0 2 31 46 206

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 28 28 15 9 0 0 47 25 5478
2017 Part-time 34 29 22 7 6 0 3 64 13 207

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 32 21 11 5 1 3 61 17 5467
2017 Part-time 41 31 17 5 4 0 3 74 9 207

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 23 24 16 13 0 2 45 30 5475
2017 Part-time 34 24 17 14 8 1 4 60 22 207

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 40 28 16 7 5 1 4 71 13 5465
2017 Part-time 51 17 13 3 3 1 12 78 7 207

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 30 25 13 10 0 1 53 23 5452
2017 Part-time 45 24 16 7 5 0 2 71 12 206

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 34 22 11 5 1 1 62 16 5444
2017 Part-time 44 22 14 6 9 0 5 69 16 204

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 22 34 24 13 5 1 1 57 19 5448
2017 Part-time 39 26 15 6 10 1 3 68 17 205

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 33 20 12 5 1 1 62 17 5447
2017 Part-time 42 24 11 6 11 1 5 70 18 206

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 31 32 21 9 4 1 1 65 14 5436
2017 Part-time 41 26 13 9 4 0 5 71 15 206

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 26 14 5 4 0 1 76 10 5479
2017 Part-time 62 17 15 3 1 1 1 80 4 207

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 70 14 7 4 2 1 2 86 7 5475
2017 Part-time 83 4 4 2 2 1 3 92 4 206

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 31 12 4 2 0 1 82 6 5476
2017 Part-time 69 18 5 3 1 1 3 91 5 207

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 22 11 6 4 0 1 79 10 5476
2017 Part-time 68 19 4 4 2 1 3 90 6 207

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 17 7 2 1 0 19 87 4 5470
2017 Part-time 65 7 2 1 1 1 24 95 2 207

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 62 23 7 2 1 0 5 89 3 5438
2017 Part-time 78 10 4 1 1 0 7 94 2 206

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 62 18 8 5 4 0 3 82 9 5480
2017 Part-time 52 12 11 5 13 1 6 69 19 205

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 32 14 4 2 0 1 80 5 5473
2017 Part-time 62 21 10 2 1 0 3 87 3 206

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 29 38 14 7 0 0 41 21 5490
2017 Part-time 26 35 27 9 2 0 1 61 11 207

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 7 18 41 22 11 0 1 33 25 5467
2017 Part-time 3 11 34 27 23 0 1 51 14 207

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 40 18 11 6 4 0 63 18 5482
2017 Part-time 29 32 17 8 4 8 2 68 13 206

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 38 19 14 10 1 0 56 25 5479
2017 Part-time 29 42 9 11 5 3 1 74 16 206
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 12 88 5482
2017 Part-time 13 87 206
2014 Full-time 13 87 5477
2014 Part-time 11 89 227

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 72 28 708
2017 Part-time 95 5 34
2014 Full-time 71 29 691
2014 Part-time 79 21 28

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 35 5 4 4 0 1 86 8 556
2017 Part-time 50 36 5 3 0 0 6 92 3 32
2014 Full-time 54 30 5 7 3 0 1 84 11 505
2014 Part-time 71 17 0 3 9 0 0 88 12 23
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 16 22 23 17 19 2 0 17 83 5486
2017 Part-time 15 16 28 19 21 1 1 15 85 207

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 30 4215
2017 Part-time 50 169

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 42 4215
2017 Part-time 39 169

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Full-time 18 4215
2017 Part-time 30 169

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Full-time 68 4215
2017 Part-time 39 169

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Full-time 5 4215
2017 Part-time 2 169

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Full-time 35 4215
2017 Part-time 32 169

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Full-time 3 35 19 13 6 24 4131
2017 Part-time 3 40 13 11 7 26 164

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 10 22 16 21 24 2 6 34 49 4231
2017 Part-time 15 22 11 12 33 2 4 40 48 170

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 3 9 12 20 48 2 5 14 74 4232
2017 Part-time 4 13 9 13 55 1 6 18 73 170
Date modified: