2017 Public Service Employee Survey Results for NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Fisheries and Oceans Canada 32 47 5 11 4 0 0 80 15 5716
2017 National Capital Region (NCR) - Headquarters 38 46 4 9 4 0 0 84 12 1084
2017 NCR HQ - Human Resources and Corporate Services 33 49 4 11 3 0 0 82 14 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 33 47 5 12 4 0 0 79 16 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 39 0 22 11 0 0 67 33 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Fisheries and Oceans Canada 67 23 4 3 1 0 2 92 4 5714
2017 National Capital Region (NCR) - Headquarters 70 21 5 3 1 0 1 92 3 1084
2017 NCR HQ - Human Resources and Corporate Services 64 25 5 3 1 0 1 91 5 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 64 23 6 4 2 0 1 88 6 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 61 17 11 11 0 0 0 78 11 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Fisheries and Oceans Canada 68 18 5 5 3 0 2 88 7 5716
2017 National Capital Region (NCR) - Headquarters 59 23 6 7 4 0 1 83 11 1085
2017 NCR HQ - Human Resources and Corporate Services 53 25 7 10 4 0 1 78 14 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 51 26 9 11 3 0 0 78 14 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 56 11 11 17 6 0 0 67 22 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Fisheries and Oceans Canada 39 36 8 11 6 0 0 76 17 5712
2017 National Capital Region (NCR) - Headquarters 39 37 6 11 7 0 0 76 18 1081
2017 NCR HQ - Human Resources and Corporate Services 40 36 6 11 7 0 0 76 18 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 41 34 7 10 7 0 0 76 18 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 33 28 6 28 6 0 0 61 33 18

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Fisheries and Oceans Canada 26 38 11 15 10 0 0 64 25 5717
2017 National Capital Region (NCR) - Headquarters 29 38 14 13 6 0 0 68 19 1084
2017 NCR HQ - Human Resources and Corporate Services 25 37 14 16 8 0 0 63 23 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 24 37 12 17 10 0 0 61 28 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 28 0 28 22 0 0 50 50 18

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Fisheries and Oceans Canada 51 36 7 4 2 0 0 87 6 5709
2017 National Capital Region (NCR) - Headquarters 39 40 10 7 4 0 0 79 11 1081
2017 NCR HQ - Human Resources and Corporate Services 36 40 12 8 4 0 0 75 12 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 29 39 16 10 5 1 0 69 15 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 39 17 6 17 0 0 61 22 18

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Fisheries and Oceans Canada 55 33 5 4 2 0 0 89 6 5703
2017 National Capital Region (NCR) - Headquarters 46 38 8 5 3 0 0 84 9 1080
2017 NCR HQ - Human Resources and Corporate Services 43 40 8 6 4 0 0 83 9 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 33 44 10 7 6 1 0 78 12 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 34 0 17 22 0 0 61 39 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Fisheries and Oceans Canada 47 37 7 6 3 0 0 84 9 5697
2017 National Capital Region (NCR) - Headquarters 50 37 6 5 2 0 0 87 6 1076
2017 NCR HQ - Human Resources and Corporate Services 48 40 5 4 2 0 0 88 6 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 41 6 4 3 0 1 88 7 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 67 28 6 0 0 0 0 94 0 18

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Fisheries and Oceans Canada 37 32 12 10 8 0 1 70 18 5704
2017 National Capital Region (NCR) - Headquarters 45 33 9 8 5 0 0 78 13 1080
2017 NCR HQ - Human Resources and Corporate Services 42 32 10 9 7 0 0 74 16 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 36 34 9 12 9 0 0 70 21 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 28 6 22 6 0 0 67 28 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Fisheries and Oceans Canada 33 27 10 11 12 1 6 65 24 5708
2017 National Capital Region (NCR) - Headquarters 27 21 13 11 11 3 14 58 26 1082
2017 NCR HQ - Human Resources and Corporate Services 22 22 15 13 12 3 13 52 30 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 17 17 10 13 4 13 51 28 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 50 6 17 17 0 11 0 63 19 18

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Fisheries and Oceans Canada 40 42 9 6 3 0 0 82 9 5712
2017 National Capital Region (NCR) - Headquarters 31 44 12 8 5 0 0 75 13 1083
2017 NCR HQ - Human Resources and Corporate Services 26 44 14 7 8 0 0 70 15 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 24 37 19 12 9 0 0 60 21 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 34 22 22 17 0 0 39 39 18

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Fisheries and Oceans Canada 26 35 15 13 11 0 0 61 24 5711
2017 National Capital Region (NCR) - Headquarters 28 35 15 13 9 0 0 63 22 1084
2017 NCR HQ - Human Resources and Corporate Services 25 35 14 14 12 0 0 60 26 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 23 33 11 16 16 0 1 56 32 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 17 28 11 17 0 0 45 28 18

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Fisheries and Oceans Canada 28 43 12 11 5 0 0 72 16 5706
2017 National Capital Region (NCR) - Headquarters 26 39 14 13 7 0 0 66 20 1080
2017 NCR HQ - Human Resources and Corporate Services 22 36 17 16 8 0 0 58 25 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 18 33 20 16 13 0 0 51 28 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 11 22 22 33 0 0 22 55 18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Fisheries and Oceans Canada 39 41 10 6 3 0 0 80 10 5702
2017 National Capital Region (NCR) - Headquarters 37 43 10 6 3 0 0 81 9 1081
2017 NCR HQ - Human Resources and Corporate Services 33 39 15 8 5 0 0 73 13 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 27 43 12 10 7 1 0 70 17 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 45 22 6 11 6 0 59 18 18

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Fisheries and Oceans Canada 29 37 14 11 9 0 0 66 20 5709
2017 National Capital Region (NCR) - Headquarters 29 41 11 9 9 0 0 70 18 1082
2017 NCR HQ - Human Resources and Corporate Services 26 37 12 12 12 0 0 63 24 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 22 37 13 13 15 1 0 59 28 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 45 11 11 28 0 0 50 39 18

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Fisheries and Oceans Canada 56 33 7 2 1 0 0 89 3 5704
2017 National Capital Region (NCR) - Headquarters 46 38 10 3 2 0 0 85 5 1079
2017 NCR HQ - Human Resources and Corporate Services 43 41 10 3 3 0 0 84 6 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 38 44 12 2 3 0 0 82 6 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 56 17 6 0 0 0 78 6 18

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Fisheries and Oceans Canada 30 42 11 10 6 0 0 72 17 5696
2017 National Capital Region (NCR) - Headquarters 30 41 13 11 5 0 0 71 16 1078
2017 NCR HQ - Human Resources and Corporate Services 30 34 13 15 8 0 0 65 22 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 25 38 11 16 10 0 0 63 26 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 44 17 6 22 0 0 55 28 18

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Fisheries and Oceans Canada 36 36 13 9 5 0 0 72 14 5700
2017 National Capital Region (NCR) - Headquarters 36 36 14 9 4 0 1 73 13 1079
2017 NCR HQ - Human Resources and Corporate Services 33 33 17 11 6 0 0 66 17 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 27 34 17 13 8 0 0 62 21 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 17 28 22 17 17 0 0 45 33 18

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Fisheries and Oceans Canada 32 38 14 10 6 0 0 70 16 5698
2017 National Capital Region (NCR) - Headquarters 32 39 12 10 6 0 0 71 16 1079
2017 NCR HQ - Human Resources and Corporate Services 28 36 15 14 8 0 0 63 21 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 23 33 17 18 10 0 0 56 27 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 17 17 22 28 17 0 0 34 44 18

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Fisheries and Oceans Canada 46 37 9 5 2 0 0 84 7 5694
2017 National Capital Region (NCR) - Headquarters 38 39 12 6 4 0 0 77 10 1077
2017 NCR HQ - Human Resources and Corporate Services 36 39 12 7 6 0 0 75 13 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 32 37 14 10 7 0 0 69 17 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 34 22 0 22 0 0 56 22 18

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Fisheries and Oceans Canada 29 37 19 8 4 0 2 67 13 5715
2017 National Capital Region (NCR) - Headquarters 34 34 16 9 6 0 1 69 15 1083
2017 NCR HQ - Human Resources and Corporate Services 35 33 15 9 7 0 1 68 16 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 39 32 13 6 9 0 1 72 15 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 45 0 6 11 0 0 83 17 18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Fisheries and Oceans Canada 9 24 39 17 8 1 3 26 34 5699
2017 National Capital Region (NCR) - Headquarters 11 27 36 15 7 1 3 23 39 1082
2017 NCR HQ - Human Resources and Corporate Services 17 30 31 14 5 0 3 19 49 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 18 34 32 9 5 1 2 14 53 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 33 17 6 6 0 0 11 72 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Fisheries and Oceans Canada 11 23 30 19 11 2 3 33 36 5682
2017 National Capital Region (NCR) - Headquarters 10 20 32 20 11 3 4 34 32 1079
2017 NCR HQ - Human Resources and Corporate Services 15 25 29 15 9 2 4 26 43 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 21 28 25 14 7 2 2 22 52 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 44 11 6 0 0 0 6 83 18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Fisheries and Oceans Canada 16 25 31 14 8 2 4 23 44 5690
2017 National Capital Region (NCR) - Headquarters 19 25 33 12 6 2 2 19 46 1082
2017 NCR HQ - Human Resources and Corporate Services 23 26 29 10 5 2 3 17 53 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 32 22 30 9 3 1 2 13 56 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 61 22 6 11 0 0 0 11 83 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Fisheries and Oceans Canada 7 14 32 27 14 1 5 44 22 5680
2017 National Capital Region (NCR) - Headquarters 12 21 33 22 9 1 2 32 34 1082
2017 NCR HQ - Human Resources and Corporate Services 13 20 31 22 11 2 2 34 34 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 14 17 31 26 9 2 1 36 32 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 17 22 22 6 11 0 31 44 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Fisheries and Oceans Canada 16 22 28 17 12 2 5 30 40 5692
2017 National Capital Region (NCR) - Headquarters 15 23 29 16 11 2 4 29 41 1081
2017 NCR HQ - Human Resources and Corporate Services 21 25 26 14 9 1 4 24 48 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 25 23 26 16 7 1 2 24 49 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 44 11 28 11 6 0 0 17 55 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Fisheries and Oceans Canada 14 20 27 19 12 3 5 34 37 5694
2017 National Capital Region (NCR) - Headquarters 10 20 29 22 10 3 5 35 33 1077
2017 NCR HQ - Human Resources and Corporate Services 13 21 28 21 8 3 6 32 37 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 11 21 30 24 8 4 3 34 34 163
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 44 6 17 6 6 0 24 70 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Fisheries and Oceans Canada 16 24 32 14 8 3 4 23 43 5701
2017 National Capital Region (NCR) - Headquarters 14 23 35 14 7 3 4 23 40 1083
2017 NCR HQ - Human Resources and Corporate Services 20 26 32 11 5 3 3 17 49 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 27 25 33 10 3 1 2 13 53 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 61 28 11 0 0 0 0 0 89 18
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Fisheries and Oceans Canada 70 14 6 3 3 1 4 88 5 5715
2017 National Capital Region (NCR) - Headquarters 66 20 5 5 3 0 1 87 8 1083
2017 NCR HQ - Human Resources and Corporate Services 60 23 5 6 4 0 2 85 10 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 60 24 5 6 4 0 2 85 10 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 67 22 0 6 6 0 0 89 11 18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Fisheries and Oceans Canada 26 31 16 11 9 4 3 61 22 5716
2017 National Capital Region (NCR) - Headquarters 26 31 15 11 7 5 6 64 20 1083
2017 NCR HQ - Human Resources and Corporate Services 26 29 18 10 6 5 7 62 18 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 27 29 18 9 7 5 5 63 17 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 22 11 17 22 0 6 47 41 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Fisheries and Oceans Canada 40 31 10 10 7 1 1 72 18 5708
2017 National Capital Region (NCR) - Headquarters 44 32 9 8 5 1 0 77 14 1079
2017 NCR HQ - Human Resources and Corporate Services 44 30 12 8 4 2 0 75 13 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 29 12 9 4 1 0 75 13 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 28 11 11 11 0 0 67 22 18

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Fisheries and Oceans Canada 27 33 13 17 9 1 1 61 26 5709
2017 National Capital Region (NCR) - Headquarters 35 36 13 8 5 2 1 73 14 1081
2017 NCR HQ - Human Resources and Corporate Services 30 35 19 9 5 2 0 67 14 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 24 38 21 11 3 2 1 64 15 163
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 22 22 17 6 6 0 53 23 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Fisheries and Oceans Canada 23 29 14 14 12 6 1 56 28 5711
2017 National Capital Region (NCR) - Headquarters 30 32 12 9 6 10 1 70 17 1083
2017 NCR HQ - Human Resources and Corporate Services 28 31 15 9 7 9 1 65 18 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 25 30 16 10 8 11 0 62 20 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 17 28 22 11 11 11 0 50 25 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Fisheries and Oceans Canada 11 22 19 19 15 12 2 38 40 5709
2017 National Capital Region (NCR) - Headquarters 13 21 17 16 10 20 4 44 34 1082
2017 NCR HQ - Human Resources and Corporate Services 12 21 19 17 10 18 2 42 34 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 9 23 22 18 11 17 1 38 35 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 22 28 22 11 6 0 35 35 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Fisheries and Oceans Canada 39 40 9 8 4 0 0 79 12 5705
2017 National Capital Region (NCR) - Headquarters 48 34 8 7 3 0 0 82 10 1081
2017 NCR HQ - Human Resources and Corporate Services 50 34 7 6 2 0 0 84 9 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 48 34 8 6 4 0 0 83 10 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 56 28 6 0 11 0 0 83 11 18
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Fisheries and Oceans Canada 38 35 11 10 5 0 0 74 16 5719
2017 National Capital Region (NCR) - Headquarters 38 33 12 10 6 1 0 72 16 1085
2017 NCR HQ - Human Resources and Corporate Services 38 30 13 11 7 0 0 68 18 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 40 28 13 12 8 0 0 68 19 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 17 22 28 6 0 0 45 33 18

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Fisheries and Oceans Canada 45 30 11 7 4 2 1 77 12 5712
2017 National Capital Region (NCR) - Headquarters 48 28 11 6 4 2 1 78 11 1083
2017 NCR HQ - Human Resources and Corporate Services 45 28 12 6 5 3 1 76 12 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 28 12 6 5 2 0 76 11 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 22 17 11 6 6 0 65 18 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Fisheries and Oceans Canada 41 32 11 9 6 0 0 74 15 5711
2017 National Capital Region (NCR) - Headquarters 44 31 10 9 6 0 1 75 15 1082
2017 NCR HQ - Human Resources and Corporate Services 40 32 8 11 7 0 1 74 18 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 42 34 8 10 5 1 0 76 15 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 17 17 11 17 0 0 56 28 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Fisheries and Oceans Canada 79 10 4 1 2 0 3 93 3 5705
2017 National Capital Region (NCR) - Headquarters 79 13 4 1 2 0 1 92 4 1081
2017 NCR HQ - Human Resources and Corporate Services 78 14 4 1 2 0 1 93 3 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 77 15 4 2 1 0 1 93 2 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 83 6 6 6 0 0 0 89 6 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Fisheries and Oceans Canada 43 23 8 5 5 4 12 78 12 5700
2017 National Capital Region (NCR) - Headquarters 50 24 7 5 5 4 5 81 11 1082
2017 NCR HQ - Human Resources and Corporate Services 53 22 7 5 7 2 4 80 12 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 49 23 7 7 9 2 2 75 17 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 67 6 6 6 17 0 0 72 22 18

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Fisheries and Oceans Canada 52 27 9 6 5 0 1 79 12 5713
2017 National Capital Region (NCR) - Headquarters 56 25 8 6 4 1 1 82 10 1084
2017 NCR HQ - Human Resources and Corporate Services 58 24 8 6 3 1 1 82 10 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 55 26 8 7 3 0 1 81 10 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 45 17 0 28 6 0 6 65 35 18

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Fisheries and Oceans Canada 53 26 10 4 5 1 0 80 9 5711
2017 National Capital Region (NCR) - Headquarters 58 24 8 3 4 2 0 84 7 1083
2017 NCR HQ - Human Resources and Corporate Services 58 21 11 4 4 2 0 81 8 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 54 26 8 4 5 3 0 82 9 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 50 17 17 11 6 0 0 67 17 18

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Fisheries and Oceans Canada 48 27 10 8 6 0 0 76 14 5708
2017 National Capital Region (NCR) - Headquarters 52 25 11 6 5 0 0 77 12 1082
2017 NCR HQ - Human Resources and Corporate Services 51 24 11 8 6 1 0 75 14 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 51 22 11 8 6 1 0 74 14 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 17 11 11 22 0 0 56 33 18
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Fisheries and Oceans Canada 18 34 17 14 8 3 5 57 24 1737
2017 National Capital Region (NCR) - Headquarters 23 34 15 12 4 4 8 66 18 338
2017 NCR HQ - Human Resources and Corporate Services 20 33 15 13 6 6 6 60 22 94
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 15 35 17 15 7 6 5 56 25 54

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Fisheries and Oceans Canada 27 33 15 11 7 5 0 64 20 5710
2017 National Capital Region (NCR) - Headquarters 24 34 16 11 8 6 0 63 20 1084
2017 NCR HQ - Human Resources and Corporate Services 18 34 17 12 12 7 0 56 26 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 12 31 19 13 16 9 0 48 31 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 17 28 22 17 11 0 25 44 18

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Fisheries and Oceans Canada 23 32 16 15 11 2 0 57 27 5714
2017 National Capital Region (NCR) - Headquarters 21 35 18 14 10 2 0 57 24 1083
2017 NCR HQ - Human Resources and Corporate Services 16 33 18 16 16 2 0 49 32 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 9 27 18 21 24 1 0 36 46 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 0 22 28 44 6 0 0 76 18

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Fisheries and Oceans Canada 15 29 19 19 13 4 0 46 34 5712
2017 National Capital Region (NCR) - Headquarters 14 31 21 19 12 4 0 47 32 1083
2017 NCR HQ - Human Resources and Corporate Services 12 29 21 21 15 3 0 42 37 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 7 25 16 30 21 2 0 32 52 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 0 11 45 39 6 0 0 88 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Fisheries and Oceans Canada 19 28 17 15 16 5 0 49 33 5717
2017 National Capital Region (NCR) - Headquarters 20 32 16 15 13 4 0 55 29 1083
2017 NCR HQ - Human Resources and Corporate Services 16 29 17 16 18 4 0 47 36 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 8 27 15 23 24 3 0 37 48 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 17 17 22 44 0 0 17 67 18

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Fisheries and Oceans Canada 15 30 17 19 16 3 1 47 36 5702
2017 National Capital Region (NCR) - Headquarters 13 32 18 21 14 2 0 46 36 1082
2017 NCR HQ - Human Resources and Corporate Services 12 28 18 21 19 2 0 41 41 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 9 21 19 23 25 2 0 32 49 163
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 6 11 45 39 0 0 6 83 18
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Fisheries and Oceans Canada 22 40 19 13 6 1 0 62 19 5713
2017 National Capital Region (NCR) - Headquarters 22 45 19 9 4 1 0 67 14 1081
2017 NCR HQ - Human Resources and Corporate Services 18 42 20 12 8 1 0 60 20 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 14 36 20 17 12 1 0 51 29 163
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 22 34 22 17 0 0 28 39 18

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Fisheries and Oceans Canada 38 42 12 3 2 2 0 82 5 5700
2017 National Capital Region (NCR) - Headquarters 36 43 13 3 1 4 0 82 4 1079
2017 NCR HQ - Human Resources and Corporate Services 31 42 16 3 3 4 1 77 7 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 29 37 17 4 5 7 1 72 9 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 22 22 6 6 6 0 65 12 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Fisheries and Oceans Canada 35 36 12 8 6 3 1 73 14 5702
2017 National Capital Region (NCR) - Headquarters 36 34 12 8 4 4 1 74 13 1080
2017 NCR HQ - Human Resources and Corporate Services 37 33 12 9 6 3 1 72 16 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 28 31 16 11 8 4 1 63 20 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 22 28 11 17 0 0 44 28 18

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Fisheries and Oceans Canada 21 36 20 12 7 4 1 60 20 5707
2017 National Capital Region (NCR) - Headquarters 20 31 21 13 6 7 1 56 21 1080
2017 NCR HQ - Human Resources and Corporate Services 20 30 20 15 9 6 1 53 25 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 13 29 26 13 11 6 2 46 26 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 22 45 6 22 0 0 28 28 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Fisheries and Oceans Canada 19 28 16 15 13 8 2 52 31 5697
2017 National Capital Region (NCR) - Headquarters 14 23 19 15 15 11 4 43 35 1078
2017 NCR HQ - Human Resources and Corporate Services 16 23 17 16 16 10 3 45 36 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 11 23 20 16 18 10 2 38 39 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 11 45 11 22 0 6 18 35 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Fisheries and Oceans Canada 60 18 8 4 2 2 7 85 7 5710
2017 National Capital Region (NCR) - Headquarters 54 25 8 6 3 1 2 82 10 1083
2017 NCR HQ - Human Resources and Corporate Services 51 25 9 7 4 2 2 79 11 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 51 25 11 7 2 2 2 80 9 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 61 17 11 6 6 0 0 78 11 18

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Fisheries and Oceans Canada 66 19 6 2 1 3 3 90 3 5709
2017 National Capital Region (NCR) - Headquarters 67 22 5 1 1 3 2 93 2 1085
2017 NCR HQ - Human Resources and Corporate Services 62 25 5 2 1 2 2 92 3 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 61 26 7 1 1 3 1 91 2 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 61 28 6 0 0 6 0 94 0 18

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Fisheries and Oceans Canada 23 34 16 14 10 2 0 58 25 5709
2017 National Capital Region (NCR) - Headquarters 25 37 14 13 7 4 1 64 21 1082
2017 NCR HQ - Human Resources and Corporate Services 19 36 13 17 9 5 0 59 27 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 14 36 13 20 12 4 0 53 33 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 22 22 28 17 0 0 34 44 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Fisheries and Oceans Canada 24 32 14 14 14 2 2 58 28 5703
2017 National Capital Region (NCR) - Headquarters 24 30 14 13 14 3 2 57 28 1080
2017 NCR HQ - Human Resources and Corporate Services 19 29 13 15 20 3 1 50 37 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 12 24 15 16 30 2 1 38 47 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 22 6 11 50 0 0 34 61 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Fisheries and Oceans Canada 21 39 18 13 5 3 0 62 19 5706
2017 National Capital Region (NCR) - Headquarters 21 41 19 9 5 5 0 65 14 1079
2017 NCR HQ - Human Resources and Corporate Services 18 40 21 10 7 4 1 60 17 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 13 38 22 10 11 5 1 54 23 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 33 22 22 17 0 0 39 39 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Fisheries and Oceans Canada 34 35 17 5 3 5 2 74 8 5703
2017 National Capital Region (NCR) - Headquarters 34 36 17 4 3 6 0 75 7 1080
2017 NCR HQ - Human Resources and Corporate Services 33 39 16 3 3 6 0 77 7 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 31 38 17 3 4 7 0 74 8 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 45 11 0 6 11 0 81 6 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Fisheries and Oceans Canada 34 41 13 6 3 2 1 77 9 5710
2017 National Capital Region (NCR) - Headquarters 35 44 12 5 2 3 0 81 7 1082
2017 NCR HQ - Human Resources and Corporate Services 31 48 11 5 2 3 0 81 7 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 48 12 9 3 2 0 76 12 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 50 6 17 11 6 0 65 29 18

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Fisheries and Oceans Canada 41 36 11 6 4 0 0 78 10 5713
2017 National Capital Region (NCR) - Headquarters 43 39 9 5 3 0 0 82 9 1083
2017 NCR HQ - Human Resources and Corporate Services 39 39 10 6 5 0 0 79 11 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 34 40 10 7 8 0 0 74 15 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 17 17 11 17 0 0 56 28 18

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Fisheries and Oceans Canada 33 33 17 10 6 0 0 67 16 5708
2017 National Capital Region (NCR) - Headquarters 35 37 15 7 5 1 0 72 13 1082
2017 NCR HQ - Human Resources and Corporate Services 30 37 15 10 7 1 0 68 17 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 23 36 17 12 12 1 0 60 23 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 33 28 17 22 0 0 33 39 18

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Fisheries and Oceans Canada 32 35 16 10 6 0 0 68 16 5708
2017 National Capital Region (NCR) - Headquarters 35 38 14 8 5 0 0 73 13 1081
2017 NCR HQ - Human Resources and Corporate Services 30 37 16 10 6 0 0 68 16 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 24 35 21 11 10 0 0 59 21 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 22 33 22 17 0 0 28 39 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Fisheries and Oceans Canada 32 29 18 10 6 3 1 64 17 5713
2017 National Capital Region (NCR) - Headquarters 29 29 21 11 7 4 0 60 18 1084
2017 NCR HQ - Human Resources and Corporate Services 24 30 20 14 8 4 0 56 23 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 19 25 26 13 12 5 0 46 26 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 28 28 17 22 0 0 33 39 18
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Fisheries and Oceans Canada 22 45 33 5716
2017 National Capital Region (NCR) - Headquarters 33 30 37 1083
2017 NCR HQ - Human Resources and Corporate Services 31 35 34 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 29 37 34 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 33 39 28 18

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Fisheries and Oceans Canada 23 34 19 6 10 9 1334
2017 National Capital Region (NCR) - Headquarters 13 33 37 2 6 9 361
2017 NCR HQ - Human Resources and Corporate Services 17 21 43 3 9 7 104
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 25 21 39 2 6 6 46
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Fisheries and Oceans Canada 20 80 5713
2017 National Capital Region (NCR) - Headquarters 19 81 1083
2017 NCR HQ - Human Resources and Corporate Services 21 79 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 22 78 165

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2017 Fisheries and Oceans Canada 49 1020
2017 National Capital Region (NCR) - Headquarters 43 208
2017 NCR HQ - Human Resources and Corporate Services 42 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 41 36

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2017 Fisheries and Oceans Canada 67 1020
2017 National Capital Region (NCR) - Headquarters 67 208
2017 NCR HQ - Human Resources and Corporate Services 60 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 59 36

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2017 Fisheries and Oceans Canada 10 1020
2017 National Capital Region (NCR) - Headquarters 9 208
2017 NCR HQ - Human Resources and Corporate Services 11 72

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2017 Fisheries and Oceans Canada 1 1020
2017 NCR HQ - Human Resources and Corporate Services 0 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 36

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2017 Fisheries and Oceans Canada 8 1020
2017 National Capital Region (NCR) - Headquarters 5 208

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2017 Fisheries and Oceans Canada 8 1020
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 36

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2017 Fisheries and Oceans Canada 4 1020
2017 National Capital Region (NCR) - Headquarters 4 208

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Fisheries and Oceans Canada 45 1023
2017 National Capital Region (NCR) - Headquarters 39 209
2017 NCR HQ - Human Resources and Corporate Services 32 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 39 36

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2017 Fisheries and Oceans Canada 41 1023
2017 National Capital Region (NCR) - Headquarters 40 209
2017 NCR HQ - Human Resources and Corporate Services 39 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 39 36

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2017 Fisheries and Oceans Canada 44 1023
2017 National Capital Region (NCR) - Headquarters 46 209
2017 NCR HQ - Human Resources and Corporate Services 43 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 50 36

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Fisheries and Oceans Canada 37 1023
2017 National Capital Region (NCR) - Headquarters 42 209
2017 NCR HQ - Human Resources and Corporate Services 51 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 53 36

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2017 Fisheries and Oceans Canada 31 1023
2017 National Capital Region (NCR) - Headquarters 35 209
2017 NCR HQ - Human Resources and Corporate Services 31 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 28 36

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2017 Fisheries and Oceans Canada 62 1023
2017 National Capital Region (NCR) - Headquarters 51 209
2017 NCR HQ - Human Resources and Corporate Services 53 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 50 36

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2017 Fisheries and Oceans Canada 37 1023
2017 National Capital Region (NCR) - Headquarters 39 209
2017 NCR HQ - Human Resources and Corporate Services 46 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 48 36

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2017 Fisheries and Oceans Canada 3 1023
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 36

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2017 Fisheries and Oceans Canada 10 1023
2017 National Capital Region (NCR) - Headquarters 6 209
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 36

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2017 Fisheries and Oceans Canada 13 1023
2017 National Capital Region (NCR) - Headquarters 12 209
2017 NCR HQ - Human Resources and Corporate Services 7 72

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2017 Fisheries and Oceans Canada 48 1023
2017 National Capital Region (NCR) - Headquarters 48 209
2017 NCR HQ - Human Resources and Corporate Services 56 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 61 36

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2017 Fisheries and Oceans Canada 37 1023
2017 National Capital Region (NCR) - Headquarters 25 209
2017 NCR HQ - Human Resources and Corporate Services 26 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 37 36

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2017 Fisheries and Oceans Canada 12 1023
2017 National Capital Region (NCR) - Headquarters 12 209
2017 NCR HQ - Human Resources and Corporate Services 10 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 14 36

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2017 Fisheries and Oceans Canada 49 1022
2017 National Capital Region (NCR) - Headquarters 52 209
2017 NCR HQ - Human Resources and Corporate Services 46 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 42 36

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2017 Fisheries and Oceans Canada 31 1022
2017 National Capital Region (NCR) - Headquarters 26 209
2017 NCR HQ - Human Resources and Corporate Services 19 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 19 36

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2017 Fisheries and Oceans Canada 11 1022
2017 National Capital Region (NCR) - Headquarters 15 209
2017 NCR HQ - Human Resources and Corporate Services 16 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 20 36

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2017 Fisheries and Oceans Canada 19 1022
2017 National Capital Region (NCR) - Headquarters 17 209
2017 NCR HQ - Human Resources and Corporate Services 22 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 28 36

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Fisheries and Oceans Canada 13 1022
2017 National Capital Region (NCR) - Headquarters 12 209
2017 NCR HQ - Human Resources and Corporate Services 11 72

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2017 Fisheries and Oceans Canada 6 1022
2017 National Capital Region (NCR) - Headquarters 9 209
2017 NCR HQ - Human Resources and Corporate Services 10 72

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2017 Fisheries and Oceans Canada 12 1022
2017 National Capital Region (NCR) - Headquarters 11 209
2017 NCR HQ - Human Resources and Corporate Services 13 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 17 36

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Fisheries and Oceans Canada 10 1022
2017 National Capital Region (NCR) - Headquarters 9 209
2017 NCR HQ - Human Resources and Corporate Services 10 72

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2017 Fisheries and Oceans Canada 29 1022
2017 National Capital Region (NCR) - Headquarters 28 209
2017 NCR HQ - Human Resources and Corporate Services 30 72
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 33 36

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Fisheries and Oceans Canada 13 955
2017 National Capital Region (NCR) - Headquarters 11 192
2017 NCR HQ - Human Resources and Corporate Services 12 65

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2017 Fisheries and Oceans Canada 18 955
2017 National Capital Region (NCR) - Headquarters 19 192
2017 NCR HQ - Human Resources and Corporate Services 21 65
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 16 32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Fisheries and Oceans Canada 10 955
2017 National Capital Region (NCR) - Headquarters 10 192
2017 NCR HQ - Human Resources and Corporate Services 8 65

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2017 Fisheries and Oceans Canada 10 955
2017 National Capital Region (NCR) - Headquarters 9 192
2017 NCR HQ - Human Resources and Corporate Services 8 65

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Fisheries and Oceans Canada 12 955
2017 National Capital Region (NCR) - Headquarters 7 192

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2017 Fisheries and Oceans Canada 12 955
2017 National Capital Region (NCR) - Headquarters 9 192
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 32

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Fisheries and Oceans Canada 11 955
2017 National Capital Region (NCR) - Headquarters 16 192
2017 NCR HQ - Human Resources and Corporate Services 15 65
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 15 32

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Fisheries and Oceans Canada 12 955
2017 National Capital Region (NCR) - Headquarters 10 192
2017 NCR HQ - Human Resources and Corporate Services 12 65

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Fisheries and Oceans Canada 9 955
2017 National Capital Region (NCR) - Headquarters 12 192
2017 NCR HQ - Human Resources and Corporate Services 12 65

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2017 Fisheries and Oceans Canada 25 955
2017 National Capital Region (NCR) - Headquarters 27 192
2017 NCR HQ - Human Resources and Corporate Services 20 65
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 25 32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Fisheries and Oceans Canada 9 955
2017 National Capital Region (NCR) - Headquarters 10 192
2017 NCR HQ - Human Resources and Corporate Services 9 65

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2017 Fisheries and Oceans Canada 44 955
2017 National Capital Region (NCR) - Headquarters 51 192
2017 NCR HQ - Human Resources and Corporate Services 42 65
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 47 32

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791
2017 Fisheries and Oceans Canada 1 955

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2017 Fisheries and Oceans Canada 54 955
2017 National Capital Region (NCR) - Headquarters 57 192
2017 NCR HQ - Human Resources and Corporate Services 60 65
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 62 32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791
2017 Fisheries and Oceans Canada 1 955

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2017 Fisheries and Oceans Canada 11 955
2017 National Capital Region (NCR) - Headquarters 11 192
2017 NCR HQ - Human Resources and Corporate Services 9 65

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021
2017 Fisheries and Oceans Canada 93 7 1024
2017 National Capital Region (NCR) - Headquarters 89 11 210
2017 NCR HQ - Human Resources and Corporate Services 85 15 73
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 88 12 36

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Fisheries and Oceans Canada 16 20 21 9 9 19 6 48 23 5714
2017 National Capital Region (NCR) - Headquarters 12 17 18 9 8 28 7 46 26 1083
2017 NCR HQ - Human Resources and Corporate Services 14 20 17 9 8 27 5 49 26 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 10 18 20 9 11 28 4 41 29 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 22 28 11 22 6 0 35 35 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Fisheries and Oceans Canada 27 31 19 8 6 8 1 63 15 5705
2017 National Capital Region (NCR) - Headquarters 23 30 18 8 5 14 1 63 16 1084
2017 NCR HQ - Human Resources and Corporate Services 24 32 18 6 5 14 1 66 14 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 22 31 20 7 7 13 1 61 16 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 22 22 6 17 6 0 53 23 18
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Fisheries and Oceans Canada 27 50 10 7 2 2 3 81 9 5717
2017 National Capital Region (NCR) - Headquarters 25 47 9 6 2 2 9 81 9 1085
2017 NCR HQ - Human Resources and Corporate Services 28 47 7 3 2 1 11 85 7 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 59 7 3 2 1 3 88 5 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 33 56 6 0 6 0 0 89 6 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Fisheries and Oceans Canada 10 24 22 12 11 18 4 43 28 5706
2017 National Capital Region (NCR) - Headquarters 10 21 21 6 2 28 10 52 14 1080
2017 NCR HQ - Human Resources and Corporate Services 11 23 19 8 2 24 12 54 16 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 7 21 26 10 4 26 5 42 21 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 6 34 22 6 22 6 15 38 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Fisheries and Oceans Canada 39 33 11 5 2 7 3 80 8 5716
2017 National Capital Region (NCR) - Headquarters 40 28 10 3 1 8 9 83 5 1083
2017 NCR HQ - Human Resources and Corporate Services 43 26 10 2 2 6 10 83 5 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 31 11 3 2 5 2 83 5 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 67 17 11 0 6 0 0 83 6 18

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Fisheries and Oceans Canada 29 33 14 8 5 9 3 69 14 5707
2017 National Capital Region (NCR) - Headquarters 29 30 15 4 2 11 9 74 8 1082
2017 NCR HQ - Human Resources and Corporate Services 29 28 17 5 3 8 10 70 9 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 32 18 9 4 9 2 66 14 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 34 28 11 6 0 0 56 17 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2017 Fisheries and Oceans Canada 8 92 5705
2017 National Capital Region (NCR) - Headquarters 7 93 1082
2017 NCR HQ - Human Resources and Corporate Services 9 91 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 7 93 164

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2017 Fisheries and Oceans Canada 46 382
2017 National Capital Region (NCR) - Headquarters 28 76
2017 NCR HQ - Human Resources and Corporate Services 30 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 45 11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2017 Fisheries and Oceans Canada 74 382
2017 National Capital Region (NCR) - Headquarters 82 76
2017 NCR HQ - Human Resources and Corporate Services 76 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 63 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Fisheries and Oceans Canada 6 382
2017 NCR HQ - Human Resources and Corporate Services 0 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 National Capital Region (NCR) - Headquarters 0 76
2017 NCR HQ - Human Resources and Corporate Services 0 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Fisheries and Oceans Canada 5 382
2017 NCR HQ - Human Resources and Corporate Services 0 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842
2017 Fisheries and Oceans Canada 8 382
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Fisheries and Oceans Canada 5 382
2017 National Capital Region (NCR) - Headquarters 8 76

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2017 Fisheries and Oceans Canada 14 382
2017 National Capital Region (NCR) - Headquarters 19 77
2017 NCR HQ - Human Resources and Corporate Services 17 30

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2017 Fisheries and Oceans Canada 13 382
2017 National Capital Region (NCR) - Headquarters 22 77
2017 NCR HQ - Human Resources and Corporate Services 23 30

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2017 Fisheries and Oceans Canada 6 382
2017 National Capital Region (NCR) - Headquarters 13 77

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782
2017 Fisheries and Oceans Canada 6 382
2017 NCR HQ - Human Resources and Corporate Services 0 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2017 Fisheries and Oceans Canada 26 382
2017 National Capital Region (NCR) - Headquarters 29 77
2017 NCR HQ - Human Resources and Corporate Services 33 30

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782
2017 Fisheries and Oceans Canada 43 382
2017 National Capital Region (NCR) - Headquarters 37 77
2017 NCR HQ - Human Resources and Corporate Services 24 30

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782
2017 Fisheries and Oceans Canada 5 382

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782
2017 Fisheries and Oceans Canada 1 382
2017 NCR HQ - Human Resources and Corporate Services 0 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782
2017 Fisheries and Oceans Canada 9 382
2017 National Capital Region (NCR) - Headquarters 6 77
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Fisheries and Oceans Canada 15 382
2017 National Capital Region (NCR) - Headquarters 21 77

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Fisheries and Oceans Canada 16 382
2017 National Capital Region (NCR) - Headquarters 15 77
2017 NCR HQ - Human Resources and Corporate Services 20 30

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782
2017 National Capital Region (NCR) - Headquarters 0 77
2017 NCR HQ - Human Resources and Corporate Services 0 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2017 Fisheries and Oceans Canada 19 382
2017 National Capital Region (NCR) - Headquarters 20 77
2017 NCR HQ - Human Resources and Corporate Services 24 30

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2017 Fisheries and Oceans Canada 37 383
2017 National Capital Region (NCR) - Headquarters 25 77
2017 NCR HQ - Human Resources and Corporate Services 23 30

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2017 Fisheries and Oceans Canada 19 383
2017 National Capital Region (NCR) - Headquarters 15 77

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Fisheries and Oceans Canada 5 383
2017 National Capital Region (NCR) - Headquarters 9 77

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2017 Fisheries and Oceans Canada 16 383
2017 National Capital Region (NCR) - Headquarters 13 77

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Fisheries and Oceans Canada 6 383
2017 National Capital Region (NCR) - Headquarters 7 77
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844
2017 Fisheries and Oceans Canada 4 383
2017 National Capital Region (NCR) - Headquarters 6 77

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844
2017 Fisheries and Oceans Canada 7 383
2017 NCR HQ - Human Resources and Corporate Services 0 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 0 11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844
2017 Fisheries and Oceans Canada 12 383
2017 National Capital Region (NCR) - Headquarters 10 77
2017 NCR HQ - Human Resources and Corporate Services 17 30

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2017 Fisheries and Oceans Canada 41 383
2017 National Capital Region (NCR) - Headquarters 51 77
2017 NCR HQ - Human Resources and Corporate Services 44 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 55 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884
2017 Fisheries and Oceans Canada 8 361

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Fisheries and Oceans Canada 15 361
2017 National Capital Region (NCR) - Headquarters 11 72

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Fisheries and Oceans Canada 9 361

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Fisheries and Oceans Canada 5 361

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Fisheries and Oceans Canada 4 361

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Fisheries and Oceans Canada 4 361
2017 National Capital Region (NCR) - Headquarters 8 72

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884
2017 Fisheries and Oceans Canada 9 361
2017 National Capital Region (NCR) - Headquarters 9 72

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Fisheries and Oceans Canada 11 361
2017 National Capital Region (NCR) - Headquarters 7 72

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Fisheries and Oceans Canada 12 361
2017 National Capital Region (NCR) - Headquarters 12 72

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2017 Fisheries and Oceans Canada 21 361
2017 National Capital Region (NCR) - Headquarters 17 72
2017 NCR HQ - Human Resources and Corporate Services 0 26

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Fisheries and Oceans Canada 12 361
2017 National Capital Region (NCR) - Headquarters 7 72

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2017 Fisheries and Oceans Canada 48 361
2017 National Capital Region (NCR) - Headquarters 43 72
2017 NCR HQ - Human Resources and Corporate Services 24 26

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884
2017 Fisheries and Oceans Canada 1 361
2017 National Capital Region (NCR) - Headquarters 0 72
2017 NCR HQ - Human Resources and Corporate Services 0 26

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2017 Fisheries and Oceans Canada 54 361
2017 National Capital Region (NCR) - Headquarters 60 72
2017 NCR HQ - Human Resources and Corporate Services 53 26

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884
2017 Fisheries and Oceans Canada 1 361
2017 NCR HQ - Human Resources and Corporate Services 0 26

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Fisheries and Oceans Canada 9 361
2017 National Capital Region (NCR) - Headquarters 15 72
2017 NCR HQ - Human Resources and Corporate Services 19 26

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875
2017 Fisheries and Oceans Canada 94 6 383
2017 National Capital Region (NCR) - Headquarters 95 5 76
2017 NCR HQ - Human Resources and Corporate Services 90 10 30
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 91 9 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Fisheries and Oceans Canada 18 20 22 4 4 26 6 56 11 5712
2017 National Capital Region (NCR) - Headquarters 14 15 20 4 3 37 8 53 11 1085
2017 NCR HQ - Human Resources and Corporate Services 17 18 21 3 2 33 6 57 8 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 12 16 25 2 4 38 4 48 9 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 22 33 0 17 17 0 40 20 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Fisheries and Oceans Canada 30 32 18 5 3 11 2 71 9 5698
2017 National Capital Region (NCR) - Headquarters 25 31 17 3 3 19 2 71 8 1084
2017 NCR HQ - Human Resources and Corporate Services 26 33 16 3 2 18 2 74 6 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 22 36 17 1 3 20 0 73 5 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 39 11 0 17 6 0 71 18 18
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Fisheries and Oceans Canada 12 19 21 18 29 0 1 31 48 5703
2017 National Capital Region (NCR) - Headquarters 20 25 21 14 17 0 2 46 32 1077
2017 NCR HQ - Human Resources and Corporate Services 24 27 19 12 16 0 2 52 29 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 27 26 19 11 15 1 1 54 26 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 24 23 12 12 23 0 6 50 37 17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Fisheries and Oceans Canada 19 28 27 15 9 0 0 48 24 5708
2017 National Capital Region (NCR) - Headquarters 16 26 29 16 12 0 1 42 29 1084
2017 NCR HQ - Human Resources and Corporate Services 17 25 28 13 15 0 1 42 29 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 16 26 32 13 13 1 0 43 25 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 22 28 22 22 6 0 0 50 28 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Fisheries and Oceans Canada 28 32 21 11 5 1 3 62 16 5697
2017 National Capital Region (NCR) - Headquarters 20 29 25 16 9 0 2 49 26 1078
2017 NCR HQ - Human Resources and Corporate Services 19 29 23 16 10 0 3 49 27 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 18 32 24 14 10 1 2 51 25 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 45 17 17 11 0 0 56 28 18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Fisheries and Oceans Canada 21 23 24 16 13 0 2 46 30 5705
2017 National Capital Region (NCR) - Headquarters 18 23 24 18 14 0 3 42 33 1081
2017 NCR HQ - Human Resources and Corporate Services 16 24 20 18 18 0 3 42 37 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 16 24 19 21 19 1 1 41 40 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 17 28 17 11 28 0 0 45 39 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Fisheries and Oceans Canada 40 28 16 7 5 1 4 71 12 5695
2017 National Capital Region (NCR) - Headquarters 40 26 14 7 4 1 7 72 12 1082
2017 NCR HQ - Human Resources and Corporate Services 44 23 11 6 3 1 12 77 10 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 20 10 3 3 1 17 80 7 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 39 6 0 0 0 17 93 0 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Fisheries and Oceans Canada 23 30 24 13 10 0 1 53 22 5681
2017 National Capital Region (NCR) - Headquarters 27 28 24 11 8 0 1 56 20 1078
2017 NCR HQ - Human Resources and Corporate Services 27 31 22 9 8 0 1 59 18 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 22 37 21 10 11 0 0 59 21 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 22 22 6 22 0 0 50 28 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Fisheries and Oceans Canada 28 33 22 10 6 1 1 62 16 5671
2017 National Capital Region (NCR) - Headquarters 27 29 22 14 5 1 2 58 20 1074
2017 NCR HQ - Human Resources and Corporate Services 22 28 24 15 8 1 2 52 23 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 17 25 28 18 11 1 1 42 29 163
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 17 11 33 17 17 0 6 29 35 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Fisheries and Oceans Canada 23 34 23 13 5 1 1 58 19 5676
2017 National Capital Region (NCR) - Headquarters 19 29 27 17 7 1 1 49 24 1077
2017 NCR HQ - Human Resources and Corporate Services 18 23 27 19 11 2 1 42 31 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 15 18 28 20 18 1 1 33 38 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 11 39 17 28 0 0 17 44 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Fisheries and Oceans Canada 29 32 20 11 5 1 1 63 17 5676
2017 National Capital Region (NCR) - Headquarters 22 30 23 16 8 0 2 53 24 1075
2017 NCR HQ - Human Resources and Corporate Services 18 28 23 16 12 0 2 47 29 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 14 22 31 16 15 0 2 36 32 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 17 28 28 22 0 0 22 50 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Fisheries and Oceans Canada 32 32 21 9 4 1 1 65 14 5665
2017 National Capital Region (NCR) - Headquarters 28 32 21 12 5 1 2 61 17 1072
2017 NCR HQ - Human Resources and Corporate Services 25 29 22 11 9 1 2 56 21 342
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 23 27 24 14 11 2 0 50 25 163
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 28 28 11 17 17 0 0 55 34 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Fisheries and Oceans Canada 51 25 14 5 4 0 1 77 9 5709
2017 National Capital Region (NCR) - Headquarters 51 24 13 6 3 0 3 77 10 1082
2017 NCR HQ - Human Resources and Corporate Services 52 23 13 6 3 0 4 78 9 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 53 22 11 7 4 0 4 77 11 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 55 11 17 11 0 0 6 70 12 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Fisheries and Oceans Canada 71 14 7 4 2 1 2 87 7 5704
2017 National Capital Region (NCR) - Headquarters 70 14 5 4 3 1 4 87 7 1080
2017 NCR HQ - Human Resources and Corporate Services 71 12 5 4 4 0 4 87 8 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 71 11 4 4 6 0 3 86 11 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 61 11 0 6 11 0 11 81 19 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Fisheries and Oceans Canada 50 30 12 4 2 0 1 82 6 5706
2017 National Capital Region (NCR) - Headquarters 56 26 10 4 2 0 2 84 6 1081
2017 NCR HQ - Human Resources and Corporate Services 57 24 9 4 2 0 4 84 6 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 59 21 11 4 3 0 3 82 7 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 56 22 6 0 6 0 11 88 6 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Fisheries and Oceans Canada 56 22 11 6 4 0 1 79 10 5706
2017 National Capital Region (NCR) - Headquarters 56 21 10 5 5 0 3 79 11 1077
2017 NCR HQ - Human Resources and Corporate Services 57 18 11 6 5 0 3 77 12 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 52 24 9 4 8 0 3 78 12 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 45 22 11 0 17 0 6 71 18 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Fisheries and Oceans Canada 54 16 7 2 1 0 19 87 4 5700
2017 National Capital Region (NCR) - Headquarters 54 12 6 2 1 0 25 88 4 1078
2017 NCR HQ - Human Resources and Corporate Services 52 12 6 2 1 0 28 87 4 343
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 55 11 8 4 1 0 21 84 6 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 72 6 11 0 6 0 6 82 6 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Fisheries and Oceans Canada 63 22 7 2 1 0 5 90 3 5667
2017 National Capital Region (NCR) - Headquarters 70 15 5 1 1 0 8 93 2 1072
2017 NCR HQ - Human Resources and Corporate Services 72 11 6 1 1 0 9 91 2 342
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 72 11 4 2 1 0 10 93 3 162
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 78 6 6 0 0 0 11 94 0 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Fisheries and Oceans Canada 61 18 8 5 4 0 3 82 10 5707
2017 National Capital Region (NCR) - Headquarters 65 17 7 3 3 0 4 86 7 1080
2017 NCR HQ - Human Resources and Corporate Services 66 17 6 4 3 0 4 86 7 344
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 67 17 6 3 3 1 3 87 6 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 56 6 17 11 6 0 6 65 18 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Fisheries and Oceans Canada 48 31 14 4 2 0 1 80 5 5701
2017 National Capital Region (NCR) - Headquarters 48 29 13 4 4 0 3 79 8 1079
2017 NCR HQ - Human Resources and Corporate Services 44 31 14 3 5 0 3 77 8 342
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 46 28 13 5 7 0 1 75 12 163
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 39 33 11 0 6 0 11 81 6 18

Question 84. Overall, my level of work-related stress is

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Fisheries and Oceans Canada 12 29 37 14 7 0 0 42 21 5720
2017 National Capital Region (NCR) - Headquarters 10 31 37 15 7 0 0 41 21 1085
2017 NCR HQ - Human Resources and Corporate Services 11 28 35 16 9 0 1 40 25 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 9 26 38 15 12 0 0 36 26 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 22 50 11 17 0 0 22 28 18

Question 85. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Fisheries and Oceans Canada 7 18 41 22 12 0 1 34 25 5697
2017 National Capital Region (NCR) - Headquarters 9 22 41 19 9 0 0 28 30 1083
2017 NCR HQ - Human Resources and Corporate Services 11 23 38 18 8 1 1 27 35 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 11 23 39 19 8 1 0 27 34 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 22 45 17 6 0 0 22 33 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Fisheries and Oceans Canada 21 40 18 11 6 4 0 63 18 5711
2017 National Capital Region (NCR) - Headquarters 28 42 15 7 3 4 0 73 11 1083
2017 NCR HQ - Human Resources and Corporate Services 28 43 17 6 4 2 0 72 11 345
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 21 49 17 5 6 1 0 72 12 164
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 17 50 17 6 6 6 0 70 12 18

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Fisheries and Oceans Canada 18 38 18 14 10 1 0 57 25 5707
2017 National Capital Region (NCR) - Headquarters 17 42 18 12 8 3 0 61 21 1081
2017 NCR HQ - Human Resources and Corporate Services 16 42 17 11 11 3 0 60 23 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 13 39 18 13 15 2 0 53 29 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 6 34 11 11 39 0 0 39 50 18
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 17 83 173939
2017 Fisheries and Oceans Canada 12 88 5711
2017 National Capital Region (NCR) - Headquarters 16 84 1082
2017 NCR HQ - Human Resources and Corporate Services 18 82 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 17 83 165

Question 89. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 78 22 29537
2017 Fisheries and Oceans Canada 73 27 745
2017 National Capital Region (NCR) - Headquarters 81 19 175
2017 NCR HQ - Human Resources and Corporate Services 80 20 63
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 65 35 29

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Fisheries and Oceans Canada 51 35 5 4 4 0 1 87 8 589
2017 National Capital Region (NCR) - Headquarters 46 35 7 7 4 0 1 82 11 141
2017 NCR HQ - Human Resources and Corporate Services 49 29 8 4 8 0 2 80 12 51
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 47 21 5 5 16 0 5 72 22 19
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Fisheries and Oceans Canada 16 22 23 17 19 2 0 17 83 5716
2017 National Capital Region (NCR) - Headquarters 27 24 21 12 12 4 1 28 72 1083
2017 NCR HQ - Human Resources and Corporate Services 33 26 20 8 9 4 1 35 65 346
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 37 27 16 8 8 3 0 38 62 165
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 11 39 17 11 17 6 0 12 88 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 22 111807
2017 Fisheries and Oceans Canada 31 4399
2017 National Capital Region (NCR) - Headquarters 21 746
2017 NCR HQ - Human Resources and Corporate Services 22 212
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 18 98
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 20 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 34 111807
2017 Fisheries and Oceans Canada 42 4399
2017 National Capital Region (NCR) - Headquarters 39 746
2017 NCR HQ - Human Resources and Corporate Services 30 212
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 26 98
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 27 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 18 111807
2017 Fisheries and Oceans Canada 18 4399
2017 National Capital Region (NCR) - Headquarters 20 746
2017 NCR HQ - Human Resources and Corporate Services 19 212
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 19 98
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 20 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2017 Public Service 47 111807
2017 Fisheries and Oceans Canada 67 4399
2017 National Capital Region (NCR) - Headquarters 54 746
2017 NCR HQ - Human Resources and Corporate Services 48 212
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 51 98
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 53 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2017 Public Service 6 111807
2017 Fisheries and Oceans Canada 5 4399
2017 National Capital Region (NCR) - Headquarters 7 746
2017 NCR HQ - Human Resources and Corporate Services 10 212
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 8 98
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 7 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Organization
(%)
Total responses
2017 Public Service 40 111807
2017 Fisheries and Oceans Canada 35 4399
2017 National Capital Region (NCR) - Headquarters 41 746
2017 NCR HQ - Human Resources and Corporate Services 32 212
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 28 98
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 27 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Fisheries and Oceans Canada 3 35 18 13 6 24 4309
2017 National Capital Region (NCR) - Headquarters 5 44 22 11 4 15 733
2017 NCR HQ - Human Resources and Corporate Services 6 48 17 8 5 16 208
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 4 51 14 9 3 18 98
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 53 13 7 0 27 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Fisheries and Oceans Canada 10 22 15 21 24 2 6 35 49 4417
2017 National Capital Region (NCR) - Headquarters 12 21 17 19 20 2 8 37 44 749
2017 NCR HQ - Human Resources and Corporate Services 17 24 18 16 17 2 7 44 36 215
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 13 23 21 16 19 3 5 40 38 99
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 27 20 7 33 0 13 31 46 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Fisheries and Oceans Canada 3 10 11 19 49 2 5 14 74 4418
2017 National Capital Region (NCR) - Headquarters 2 8 11 17 52 2 7 12 76 749
2017 NCR HQ - Human Resources and Corporate Services 4 10 10 17 50 2 6 16 73 215
2017 NCR HQ - Information Management and Technology Services (IM&TS) (including regions) 6 9 11 19 46 3 5 17 71 99
2017 NCR HQ - IM&TS - Analytics and Applications Operational Support (AAOS) 0 7 13 34 40 0 7 7 79 15
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