2017 Public Service Employee Survey Results for Correctional Service Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 44 11 11 7 0 0 70 19 27
2014 PM 16 43 6 30 0 0 4 62 32 26
2011 PM 26 53 3 12 6 0 0 79 18 34
2011 PM-02 40 20 0 30 10 0 0 60 40 10
2011 PM-03 21 64 0 7 7 0 0 86 14 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 41 0 7 0 0 0 93 7 27
2014 PM 56 20 10 11 4 0 0 75 15 26
2011 PM 65 21 3 0 9 0 3 88 9 34
2011 PM-02 60 10 0 0 20 0 10 78 22 10
2011 PM-03 57 29 7 0 7 0 0 86 7 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 30 11 15 7 0 0 67 22 27
2014 PM 42 23 3 16 11 0 6 69 28 26
2011 PM 62 18 6 6 6 0 3 82 12 34
2011 PM-02 50 20 10 0 10 0 10 78 11 10
2011 PM-03 64 7 7 14 7 0 0 71 21 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 41 7 4 19 0 0 70 22 27
2014 PM 25 39 0 13 22 0 0 65 35 26
2011 PM 47 32 6 9 6 0 0 79 15 34
2011 PM-02 50 30 10 10 0 0 0 80 10 10
2011 PM-03 43 21 7 14 14 0 0 64 29 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 15 7 37 26 0 0 30 63 27
2014 PM 17 20 8 19 37 0 0 37 55 26
2011 PM 26 32 9 18 12 0 3 61 30 34
2011 PM-02 20 20 20 40 0 0 0 40 40 10
2011 PM-03 29 29 0 14 29 0 0 57 43 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 52 11 4 7 0 0 78 11 27
2014 PM 37 28 11 15 10 0 0 64 25 26
2011 PM 59 24 6 0 9 0 3 85 9 34
2011 PM-02 60 20 10 0 10 0 0 80 10 10
2011 PM-03 57 29 0 0 7 0 7 92 8 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 37 22 7 0 0 0 70 7 27
2014 PM 38 34 7 12 9 0 0 72 21 26
2011 PM 62 24 6 3 6 0 0 85 9 34
2011 PM-02 50 30 10 0 10 0 0 80 10 10
2011 PM-03 71 21 0 0 7 0 0 93 7 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 50 8 8 8 0 0 77 15 26
2014 PM 40 35 3 14 8 0 0 75 22 26

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 30 15 15 11 4 0 58 27 27
2014 PM 26 35 4 16 19 0 0 62 34 26
2011 PM 50 29 0 12 6 0 3 82 18 34
2011 PM-02 50 30 0 20 0 0 0 80 20 10
2011 PM-03 36 36 0 7 14 0 7 77 23 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 19 19 7 15 4 18 48 29 27
2014 PM 19 34 8 9 19 0 12 60 31 26
2011 PM 26 26 6 6 18 6 12 64 29 34
2011 PM-02 10 20 0 20 40 10 0 33 67 10
2011 PM-03 14 21 14 0 14 7 29 56 22 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 41 15 7 7 0 0 70 15 27
2014 PM 19 46 11 15 10 0 0 64 25 26
2011 PM 29 53 9 0 9 0 0 82 9 34
2011 PM-02 20 50 20 0 10 0 0 70 10 10
2011 PM-03 29 57 7 0 7 0 0 86 7 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 26 26 11 15 4 4 44 28 27
2014 PM 11 30 8 37 15 0 0 41 51 26
2011 PM 18 42 18 15 6 0 0 61 21 33
2011 PM-02 20 20 30 10 20 0 0 40 30 10
2011 PM-03 7 50 14 29 0 0 0 57 29 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 33 19 19 7 0 0 55 26 27

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 41 15 4 7 0 0 74 11 27
2014 PM 45 34 7 7 4 4 0 82 11 26
2011 PM 55 30 9 6 0 0 0 85 6 33
2011 PM-02 50 40 10 0 0 0 0 90 0 10
2011 PM-03 50 29 7 14 0 0 0 79 14 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 30 26 11 15 0 0 48 26 27

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 42 4 4 0 0 4 92 4 26
2014 PM 64 22 6 8 0 0 0 86 8 26
2011 PM 65 21 6 6 3 0 0 85 9 34
2011 PM-02 60 20 10 0 10 0 0 80 10 10
2011 PM-03 50 36 7 7 0 0 0 86 7 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 19 8 35 8 0 8 46 46 26
2014 PM 18 42 13 23 4 0 0 61 26 26
2011 PM 21 44 18 15 3 0 0 65 18 34
2011 PM-02 30 20 20 30 0 0 0 50 30 10
2011 PM-03 0 64 14 14 7 0 0 64 21 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 30 15 15 12 0 4 56 28 26
2014 PM 34 30 13 11 12 0 0 64 23 26

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 30 19 12 19 0 0 50 31 26
2014 PM 10 41 10 19 20 0 0 52 38 26
2011 PM 35 29 18 12 6 0 0 65 18 34
2011 PM-02 30 20 20 20 10 0 0 50 30 10
2011 PM-03 36 21 21 14 7 0 0 57 21 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 46 12 4 8 0 0 77 12 26
2014 PM 42 24 12 16 6 0 0 66 22 26
2011 PM 44 38 6 6 6 0 0 82 12 34
2011 PM-02 40 30 20 10 0 0 0 70 10 10
2011 PM-03 50 36 0 7 7 0 0 86 14 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 22 26 15 26 0 0 33 41 27
2014 PM 7 24 28 25 17 0 0 30 42 26
2011 PM 24 32 26 0 12 0 6 59 13 34
2011 PM-02 40 10 20 0 20 0 10 56 22 10
2011 PM-03 7 50 29 0 7 0 7 62 8 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 37 33 7 4 0 0 11 55 27
2014 PM 24 45 20 7 4 0 0 11 70 26
2011 PM 12 24 47 15 3 0 0 18 35 34
2011 PM-02 0 0 60 30 10 0 0 40 0 10
2011 PM-03 21 50 21 7 0 0 0 7 71 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 33 18 0 7 4 0 8 73 27
2014 PM 33 33 22 4 8 0 0 12 66 26
2011 PM 24 15 24 21 12 3 3 34 41 34
2011 PM-02 10 20 30 20 20 0 0 40 30 10
2011 PM-03 36 21 29 7 0 0 7 8 62 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 41 7 26 0 4 7 29 62 27
2014 PM 30 21 16 18 11 0 4 30 54 26
2011 PM 12 24 35 9 12 0 9 23 39 34
2011 PM-02 0 20 30 20 20 0 10 44 22 10
2011 PM-03 14 21 36 7 7 0 14 17 42 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 19 29 7 4 4 0 12 58 27
2014 PM 23 35 23 19 0 0 0 19 59 26
2011 PM 32 29 21 15 0 0 3 15 64 34
2011 PM-02 40 30 20 10 0 0 0 10 70 10
2011 PM-03 36 21 14 21 0 0 7 23 62 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 23 27 4 0 4 12 5 64 26
2014 PM 38 28 23 12 0 0 0 12 66 26
2011 PM 27 36 12 15 3 0 6 19 68 33
2011 PM-02 10 50 0 20 10 0 10 33 67 10
2011 PM-03 46 15 15 15 0 0 8 17 67 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 29 15 4 4 4 0 8 77 27
2014 PM 38 26 21 4 0 6 4 4 72 26
2011 PM 35 38 9 9 6 3 0 15 76 34
2011 PM-02 10 40 20 10 20 0 0 30 50 10
2011 PM-03 57 29 0 7 0 7 0 8 92 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 29 11 22 11 4 4 36 52 27
2014 PM 19 41 16 15 4 6 0 20 63 26
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 30 4 11 4 0 0 81 15 27
2014 PM 58 11 7 11 4 0 10 76 16 26
2011 PM 76 15 3 0 3 0 3 94 3 34
2011 PM-02 60 10 10 0 10 0 10 78 11 10
2011 PM-03 71 29 0 0 0 0 0 100 0 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 11 15 22 22 0 7 36 48 27
2014 PM 11 26 15 22 18 0 8 40 44 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 19 11 7 19 4 0 61 27 27
2014 PM 25 23 8 30 15 0 0 48 44 26

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 33 22 19 11 0 0 48 30 27
2014 PM 4 29 12 34 21 0 0 33 55 26
2011 PM 18 29 15 29 6 3 0 48 36 34
2011 PM-02 20 10 20 40 0 10 0 33 44 10
2011 PM-03 7 36 14 29 14 0 0 43 43 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 26 15 7 26 7 0 48 36 27
2014 PM 15 19 7 16 40 4 0 35 58 26
2011 PM 6 29 18 21 12 15 0 41 38 34
2011 PM-02 10 20 0 30 20 20 0 38 63 10
2011 PM-03 0 21 29 14 14 21 0 27 36 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 7 31 8 31 12 4 18 46 26
2014 PM 0 8 4 30 38 14 6 10 85 26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 33 7 19 19 0 0 55 37 27
2014 PM 10 39 14 20 17 0 0 49 37 26
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 38 8 15 0 0 0 77 15 26
2014 PM 26 37 4 11 12 6 4 71 25 26
2011 PM 44 26 18 6 6 0 0 71 12 34
2011 PM-02 50 30 10 10 0 0 0 80 10 10
2011 PM-03 36 21 29 0 14 0 0 57 14 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 26 22 4 4 4 0 69 8 27
2014 PM 19 33 8 12 19 6 4 57 34 26
2011 PM 41 32 9 3 9 6 0 78 13 34
2011 PM-02 50 20 0 0 10 20 0 88 13 10
2011 PM-03 36 36 14 0 14 0 0 71 14 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 26 11 4 7 4 0 77 12 27
2014 PM 25 34 8 8 15 6 4 66 25 26
2011 PM 32 44 12 3 9 0 0 76 12 34
2011 PM-02 30 40 20 0 10 0 0 70 10 10
2011 PM-03 36 36 7 7 14 0 0 71 21 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 15 0 11 11 0 0 78 22 27
2014 PM 75 12 0 0 3 0 10 97 3 26
2011 PM 79 9 6 3 0 0 3 91 3 34
2011 PM-02 80 0 10 0 0 0 10 89 0 10
2011 PM-03 71 21 0 7 0 0 0 93 7 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 69 19 0 4 8 0 0 88 12 26
2014 PM 33 39 3 0 11 6 8 84 13 26
2011 PM 56 26 3 3 6 6 0 88 9 34
2011 PM-02 40 40 0 10 0 10 0 89 11 10
2011 PM-03 57 14 7 0 14 7 0 77 15 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 26 7 4 11 0 0 78 15 27

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 19 19 0 7 0 0 74 7 27

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 15 19 7 7 0 0 67 15 27
2014 PM 21 30 8 12 29 0 0 52 40 26
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 30 15 11 22 0 4 50 35 27
2014 PM 12 33 4 26 19 6 0 48 48 26
2011 PM 15 29 18 6 32 0 0 44 38 34
2011 PM-02 10 10 30 0 50 0 0 20 50 10
2011 PM-03 14 29 21 14 21 0 0 43 36 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 30 12 15 27 0 0 46 42 26
2014 PM 10 38 11 16 19 6 0 52 37 26
2011 PM 21 35 9 12 21 3 0 58 33 34
2011 PM-02 10 30 0 30 30 0 0 40 60 10
2011 PM-03 21 29 21 7 21 0 0 50 29 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 18 26 22 22 0 0 29 45 27
2014 PM 10 34 8 19 23 6 0 48 44 26
2011 PM 6 41 12 15 18 9 0 52 35 34
2011 PM-02 10 30 0 30 30 0 0 40 60 10
2011 PM-03 0 50 14 7 21 7 0 54 31 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 26 19 11 22 11 0 41 38 27
2014 PM 10 30 12 15 23 10 0 45 41 26
2011 PM 9 38 9 9 15 21 0 59 30 34
2011 PM-02 10 20 10 10 30 20 0 38 50 10
2011 PM-03 0 50 7 14 14 14 0 58 33 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 22 15 26 22 0 0 37 48 27
2014 PM 10 46 10 18 16 0 0 57 33 26
2011 PM 9 29 21 9 24 9 0 42 35 34
2011 PM-02 0 20 20 10 40 10 0 22 56 10
2011 PM-03 7 29 21 14 29 0 0 36 43 14
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 37 22 7 7 4 4 60 16 27
2014 PM 33 30 8 12 11 6 0 68 24 26
2011 PM 38 35 18 6 3 0 0 74 9 34
2011 PM-02 40 10 30 20 0 0 0 50 20 10
2011 PM-03 29 43 21 0 7 0 0 71 7 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 41 7 19 0 7 0 72 20 27
2014 PM 18 45 22 11 0 4 0 66 11 26
2011 PM 26 35 18 9 3 9 0 68 13 34
2011 PM-02 20 20 20 20 10 10 0 44 33 10
2011 PM-03 36 36 29 0 0 0 0 71 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 22 11 11 7 7 0 68 20 27
2014 PM 41 26 11 0 12 10 0 75 13 26
2011 PM 38 32 15 3 9 0 3 73 12 34
2011 PM-02 40 30 10 0 20 0 0 70 20 10
2011 PM-03 29 36 21 0 7 0 7 69 8 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 22 22 11 11 3 7 50 25 27
2014 PM 21 26 19 12 12 10 0 53 26 26
2011 PM 15 29 12 15 21 6 3 48 39 34
2011 PM-02 20 10 10 30 20 10 0 33 56 10
2011 PM-03 0 36 21 7 21 7 7 42 33 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 12 15 19 27 0 7 33 50 26
2014 PM 8 24 7 15 28 19 0 39 52 26
2011 PM 6 18 12 21 24 12 9 30 56 34
2011 PM-02 0 10 0 30 40 10 10 13 88 10
2011 PM-03 0 7 21 29 21 7 14 9 64 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 35 12 4 8 0 0 77 12 26
2014 PM 41 19 4 12 7 10 8 73 23 26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 26 15 4 4 0 0 78 7 27
2014 PM 53 11 0 8 11 10 8 77 23 26
2011 PM 68 18 0 6 3 0 6 91 9 34
2011 PM-02 70 10 0 0 10 0 10 89 11 10
2011 PM-03 43 36 0 14 0 0 7 85 15 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 15 30 15 15 4 0 38 31 27
2014 PM 8 33 11 20 19 6 4 45 43 26
2011 PM 18 26 18 15 24 0 0 44 38 34
2011 PM-02 20 20 20 10 30 0 0 40 40 10
2011 PM-03 21 14 14 29 21 0 0 36 50 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 22 15 15 19 7 0 48 36 27
2014 PM 10 26 8 26 19 6 4 41 50 26
2011 PM 21 32 6 24 15 0 3 55 39 34
2011 PM-02 30 10 20 20 20 0 0 40 40 10
2011 PM-03 21 29 0 29 14 0 7 54 46 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 22 30 15 7 4 0 46 23 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 29 7 7 7 4 4 76 16 27
2014 PM 34 22 17 8 8 12 0 63 18 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 30 22 4 4 4 0 69 8 27
2014 PM 29 24 14 16 8 10 0 59 26 26
2011 PM 50 21 12 0 15 3 0 73 15 34
2011 PM-02 40 10 30 0 20 0 0 50 20 10
2011 PM-03 36 36 7 0 14 7 0 77 15 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 45 15 7 4 0 0 74 11 27
2014 PM 25 34 21 8 12 0 0 60 20 26
2011 PM 56 15 6 15 9 0 0 71 24 34
2011 PM-02 50 10 10 20 10 0 0 60 30 10
2011 PM-03 43 21 7 14 14 0 0 64 29 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 37 22 11 15 7 0 48 28 27
2014 PM 19 26 21 8 26 0 0 45 34 26
2011 PM 32 24 24 15 6 0 0 56 21 34
2011 PM-02 30 30 10 20 10 0 0 60 30 10
2011 PM-03 29 21 29 14 7 0 0 50 21 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 41 22 11 15 0 0 52 26 27
2014 PM 19 38 9 12 23 0 0 57 34 26
2011 PM 38 29 12 12 9 0 0 68 21 34
2011 PM-02 30 30 10 20 10 0 0 60 30 10
2011 PM-03 29 36 14 7 14 0 0 64 21 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 37 30 11 7 4 0 50 19 27
2014 PM 26 8 24 4 31 6 0 37 38 26
2011 PM 38 26 12 12 9 3 0 67 21 34
2011 PM-02 50 20 10 10 10 0 0 70 20 10
2011 PM-03 29 29 21 7 14 0 0 57 21 14
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 37 37 26 27
2014 PM 44 30 25 26
2011 PM 35 32 32 34
2011 PM-02 40 30 30 10
2011 PM-03 21 36 43 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 10 50 30 0 0 10 10
2014 PM 9 14 60 9 9999 9 11
2011 PM 8 50 33 0 9999 8 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 33 67 27
2014 PM 41 59 26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 7 15 11 26 15 18 22 56 27
2014 PM 15 10 20 11 16 25 4 35 37 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 15 15 15 22 11 4 39 43 27
2014 PM 19 33 12 11 8 18 0 63 23 26
2011 PM 29 18 24 9 6 15 0 55 17 34
2011 PM-02 30 10 30 10 10 10 0 44 22 10
2011 PM-03 21 29 7 7 7 29 0 70 20 14
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 37 7 14 4 0 0 74 18 27
2014 PM 48 38 4 0 10 0 0 86 10 26
2011 PM 41 38 12 3 6 0 0 79 9 34
2011 PM-02 30 40 20 0 10 0 0 70 10 10
2011 PM-03 43 29 14 7 7 0 0 71 14 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 27 19 4 4 27 12 56 12 26
2014 PM 15 29 26 0 8 15 8 57 10 26
2011 PM 15 29 15 3 15 18 6 58 23 34
2011 PM-02 10 30 10 10 20 20 0 50 38 10
2011 PM-03 14 21 14 0 21 29 0 50 30 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 19 15 11 4 7 0 68 16 27
2014 PM 15 37 10 11 4 12 12 68 19 26
2011 PM 53 21 9 6 3 9 0 81 10 34
2011 PM-02 40 30 10 20 0 0 0 70 20 10
2011 PM-03 43 21 7 0 7 21 0 82 9 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 29 22 4 7 7 0 64 12 27
2014 PM 18 38 8 14 4 18 0 69 21 26
2011 PM 44 15 12 9 6 15 0 69 17 34
2011 PM-02 20 10 30 20 20 0 0 30 40 10
2011 PM-03 29 29 7 7 0 29 0 80 10 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 7 15 15 7 29 7 41 35 27
2014 PM 7 16 19 12 4 39 4 40 28 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 16 12 16 8 24 4 50 33 25
2014 PM 11 26 23 8 8 24 0 49 21 26
2011 PM 29 32 9 0 9 21 0 78 11 34
2011 PM-02 20 40 10 0 20 10 0 67 22 10
2011 PM-03 14 36 7 0 7 36 0 78 11 14
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 15 8 27 31 0 0 34 58 26

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 19 30 12 35 0 0 23 46 26

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 15 38 23 12 0 0 27 35 26

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 4 22 19 48 0 4 8 70 27

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 27 4 0 4 0 27 89 5 26

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 26 15 7 15 0 0 63 22 27

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 30 11 15 11 0 0 63 26 27

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 37 26 7 15 0 0 52 22 27

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 22 22 7 11 0 0 59 19 27

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 33 11 4 11 4 0 73 15 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 11 4 11 7 0 4 77 19 27

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 7 11 11 7 0 4 69 19 27

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 30 7 0 7 4 4 84 8 27

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 15 11 4 11 0 4 73 15 27

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 7 0 4 0 0 48 93 7 27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 19 0 0 11 0 11 87 13 27

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 19 0 4 4 4 7 92 8 27

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 33 11 4 11 0 7 72 16 27

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 4 15 41 19 19 4 0 19 39 27

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 19 48 15 0 4 0 15 35 27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 22 15 7 11 4 0 65 19 27

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 41 11 15 22 0 0 52 37 27
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 41 59 27
2014 PM 22 78 26

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 64 36 11
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 14 22 11 33 4 0 15 85 27

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 23 22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 27 22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 31 22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 50 22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 18 22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 41 22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 5 45 23 9 9 9 22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 14 23 13 41 5 5 15 60 22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 0 9 14 18 59 0 0 9 77 22
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