2017 Public Service Employee Survey Results for Department of National Defence by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 50 5 13 6 0 0 77 19 3299
2017 Non-supervisor 30 46 6 13 6 0 0 76 18 9336
2014 Supervisor 26 47 6 14 7 0 0 73 21 3610
2014 Non-supervisor 28 45 6 14 7 0 0 73 21 11138
2011 Supervisor 32 48 4 11 4 0 0 81 15 4141
2011 Non-supervisor 33 47 5 11 4 0 0 80 15 12107
2008 Supervisor 32 49 4 10 5 0 0 81 15 2950
2008 Non-supervisor 35 46 4 10 4 0 0 81 15 8889

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 24 5 3 1 1 1 90 4 3290
2017 Non-supervisor 63 25 6 3 2 1 1 89 5 9315
2014 Supervisor 62 26 5 3 2 0 2 90 5 3609
2014 Non-supervisor 61 26 6 3 2 1 2 89 5 11130
2011 Supervisor 67 22 5 3 1 1 1 91 5 4141
2011 Non-supervisor 67 22 5 3 1 1 1 91 4 12104
2008 Supervisor 66 22 4 3 2 1 2 91 5 2951
2008 Non-supervisor 67 22 4 3 2 1 2 91 5 8886

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 21 6 5 3 0 1 85 9 3298
2017 Non-supervisor 65 20 6 5 3 0 2 86 8 9327
2014 Supervisor 62 22 5 6 4 0 1 85 10 3610
2014 Non-supervisor 64 20 6 4 3 0 2 86 8 11131
2011 Supervisor 66 18 5 7 4 0 1 85 10 4141
2011 Non-supervisor 69 18 5 4 3 0 2 88 7 12097
2008 Supervisor 65 20 4 6 4 0 2 86 10 2951
2008 Non-supervisor 68 17 5 4 3 0 3 88 7 8891

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 37 7 11 6 0 0 75 17 3295
2017 Non-supervisor 36 37 8 11 6 0 0 74 18 9315
2014 Supervisor 40 36 6 10 7 0 0 77 17 3608
2014 Non-supervisor 37 37 8 11 6 0 0 75 17 11119
2011 Supervisor 38 39 7 10 6 0 0 77 16 4140
2011 Non-supervisor 35 39 9 11 6 0 0 74 16 12090

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 40 11 15 8 0 0 66 23 3298
2017 Non-supervisor 25 37 13 15 9 0 0 63 24 9316
2014 Supervisor 24 40 12 15 9 0 0 64 24 3611
2014 Non-supervisor 23 36 12 16 11 0 0 60 28 11124
2011 Supervisor 33 42 10 9 4 0 1 76 14 4132
2011 Non-supervisor 28 39 12 13 7 0 1 67 20 12102
2008 Supervisor 30 44 11 9 5 0 0 74 14 2952
2008 Non-supervisor 26 40 12 13 7 0 1 67 20 8895

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 38 7 3 1 0 0 89 4 3290
2017 Non-supervisor 43 38 11 6 3 0 0 81 9 9308
2014 Supervisor 49 37 8 4 2 0 0 86 6 3610
2014 Non-supervisor 41 38 11 6 4 0 0 79 10 11129
2011 Supervisor 52 35 7 4 2 0 0 87 6 4139
2011 Non-supervisor 45 36 11 5 3 0 0 81 9 12094
2008 Supervisor 49 38 8 3 2 0 0 87 5 2953
2008 Non-supervisor 42 39 10 5 3 0 0 81 9 8901

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 34 4 3 1 0 0 92 4 3292
2017 Non-supervisor 50 34 7 5 3 0 0 85 8 9304
2014 Supervisor 57 33 4 4 2 0 0 90 6 3608
2014 Non-supervisor 48 35 8 6 4 0 0 83 9 11128
2011 Supervisor 59 34 3 2 1 0 0 93 4 4133
2011 Non-supervisor 50 36 7 5 3 0 0 86 7 12104
2008 Supervisor 55 37 3 3 1 0 0 93 4 2952
2008 Non-supervisor 48 38 7 4 3 0 0 86 7 8898

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 39 6 6 2 0 0 86 9 3286
2017 Non-supervisor 42 39 8 7 3 0 0 81 11 9295
2014 Supervisor 46 39 7 6 3 0 0 84 9 3606
2014 Non-supervisor 40 39 9 7 3 0 0 80 11 11127

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 34 11 9 5 0 0 75 14 3290
2017 Non-supervisor 42 34 11 7 5 0 1 77 12 9306
2014 Supervisor 37 37 12 8 6 0 0 74 14 3608
2014 Non-supervisor 37 34 13 8 6 0 1 72 14 11127
2011 Supervisor 38 38 11 9 4 0 0 76 13 4139
2011 Non-supervisor 40 35 12 8 5 0 1 75 13 12109

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 27 10 12 12 1 6 63 27 3292
2017 Non-supervisor 29 23 13 10 12 2 11 60 25 9300
2014 Supervisor 29 26 10 13 16 1 6 59 30 3605
2014 Non-supervisor 29 24 13 10 14 2 10 59 27 11127
2011 Supervisor 31 28 9 13 14 0 5 63 28 4138
2011 Non-supervisor 34 24 10 10 13 2 8 64 25 12103
2008 Supervisor 37 26 7 13 12 1 5 66 26 2953
2008 Non-supervisor 38 25 9 9 9 2 8 70 20 8885

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 44 9 6 3 0 0 81 10 3285
2017 Non-supervisor 32 43 12 8 5 0 0 76 13 9325
2014 Supervisor 33 46 9 8 4 0 0 79 12 3613
2014 Non-supervisor 30 44 12 9 6 0 0 74 14 11139
2011 Supervisor 41 42 8 6 3 0 0 83 9 4141
2011 Non-supervisor 37 40 11 7 5 0 0 77 11 12103
2008 Supervisor 42 39 9 6 3 0 0 82 9 2938
2008 Non-supervisor 39 41 10 7 4 0 0 79 11 8858

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 36 18 14 9 0 0 58 24 3287
2017 Non-supervisor 23 33 18 14 12 0 0 57 25 9321
2014 Supervisor 21 34 19 15 11 0 0 55 26 3611
2014 Non-supervisor 19 33 18 16 13 0 0 53 29 11134
2011 Supervisor 21 40 15 15 9 0 0 61 24 4143
2011 Non-supervisor 21 36 17 14 12 0 0 57 26 12130

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 42 13 12 6 0 0 69 19 3286
2017 Non-supervisor 28 40 14 11 6 0 0 68 17 9318

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 41 8 5 3 0 0 84 8 3284
2017 Non-supervisor 39 40 11 6 4 0 0 79 9 9320
2014 Supervisor 43 40 9 5 3 0 0 83 7 3608
2014 Non-supervisor 37 40 13 6 4 1 0 77 9 11130
2011 Supervisor 45 41 8 4 2 0 0 86 6 4141
2011 Non-supervisor 39 41 11 5 3 1 0 80 8 12123
2008 Supervisor 51 36 7 3 2 1 0 88 5 2952
2008 Non-supervisor 44 39 9 4 3 1 0 84 7 8889

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 40 14 10 7 0 0 69 17 3280
2017 Non-supervisor 28 35 15 11 10 0 0 63 21 9302

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 32 5 2 1 0 0 93 2 3286
2017 Non-supervisor 56 32 8 3 1 0 0 88 4 9275
2014 Supervisor 67 25 5 1 1 0 0 92 2 3609
2014 Non-supervisor 64 26 7 2 1 0 0 90 4 11127
2011 Supervisor 67 27 4 1 1 0 0 94 2 4138
2011 Non-supervisor 61 29 6 2 1 0 0 91 3 12123

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 42 7 8 4 0 0 80 12 3280
2017 Non-supervisor 28 39 13 12 8 0 0 67 20 9263
2014 Supervisor 28 46 9 10 6 0 0 74 17 3611
2014 Non-supervisor 20 40 14 14 11 0 0 60 25 11129
2011 Supervisor 39 41 8 7 4 0 0 80 12 4138
2011 Non-supervisor 27 40 13 11 8 0 0 68 20 12121

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 36 11 8 5 0 0 76 13 3282
2017 Non-supervisor 31 35 15 11 7 0 0 66 18 9271
2014 Supervisor 35 38 13 9 6 0 0 72 14 3611
2014 Non-supervisor 27 36 16 11 9 0 0 63 20 11133

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 38 13 10 7 0 0 70 17 3285
2017 Non-supervisor 30 36 15 11 7 0 0 67 18 9268
2014 Supervisor 29 37 14 12 8 0 0 66 20 3612
2014 Non-supervisor 27 36 16 12 8 0 0 63 20 11125
2011 Supervisor 34 42 11 9 3 0 0 76 12 4135
2011 Non-supervisor 33 40 14 8 4 1 0 74 12 12100

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 40 9 4 2 0 0 84 7 3277
2017 Non-supervisor 43 37 11 5 3 0 0 80 8 9260
2014 Supervisor 45 39 9 5 2 0 0 84 8 3607
2014 Non-supervisor 43 38 10 5 4 0 0 81 9 11128
2011 Supervisor 48 40 6 4 2 0 0 88 6 4141
2011 Non-supervisor 45 38 8 5 2 0 0 84 7 12109
2008 Supervisor 49 38 6 5 1 0 0 87 6 2952
2008 Non-supervisor 48 38 7 5 2 0 0 86 7 8897

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 34 20 13 8 0 1 58 21 3294
2017 Non-supervisor 43 34 13 5 3 0 1 79 8 9324
2014 Supervisor 22 34 22 13 9 0 1 56 22 3611
2014 Non-supervisor 40 35 16 5 3 0 1 75 9 11134
2011 Supervisor 21 33 23 14 8 0 0 54 22 4138
2011 Non-supervisor 39 36 16 5 3 0 1 75 8 12117
2008 Supervisor 18 31 25 16 9 0 0 50 25 2953
2008 Non-supervisor 35 37 17 7 4 0 0 72 11 8893

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 30 35 14 5 0 1 19 45 3281
2017 Non-supervisor 10 24 34 19 9 1 3 29 36 9264
2014 Supervisor 14 32 36 13 4 0 1 16 47 3608
2014 Non-supervisor 11 27 35 17 7 1 2 25 39 11111
2011 Supervisor 15 33 34 12 4 0 1 16 49 4130
2011 Non-supervisor 11 26 34 18 8 1 3 27 38 12072
2008 Supervisor 15 35 33 13 3 0 1 16 51 2941
2008 Non-supervisor 10 27 33 18 9 1 2 27 38 8861

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 25 31 20 9 0 2 30 38 3267
2017 Non-supervisor 12 20 28 20 15 2 4 37 34 9223
2014 Supervisor 15 26 33 18 7 1 1 25 42 3603
2014 Non-supervisor 14 23 29 19 10 2 2 31 38 11111
2011 Supervisor 12 24 32 20 9 0 2 30 38 4125
2011 Non-supervisor 11 19 28 22 14 2 4 38 32 12041
2008 Supervisor 13 24 32 21 8 0 2 30 38 2940
2008 Non-supervisor 10 19 28 23 15 2 3 40 30 8841

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 32 26 9 4 0 1 14 60 3278
2017 Non-supervisor 21 25 26 14 9 1 4 24 48 9249
2014 Supervisor 31 31 25 9 4 0 1 13 62 3607
2014 Non-supervisor 22 27 26 13 7 1 3 21 51 11118
2011 Supervisor 27 31 27 10 4 0 2 14 58 4127
2011 Non-supervisor 19 25 28 15 8 2 3 25 46 12030
2008 Supervisor 23 30 28 13 5 0 1 18 54 2939
2008 Non-supervisor 17 24 29 15 9 2 3 26 43 8845

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 20 37 25 8 0 1 34 29 3259
2017 Non-supervisor 5 12 29 29 18 1 5 50 18 9181
2014 Supervisor 9 21 38 24 7 0 1 31 31 3593
2014 Non-supervisor 6 12 32 32 14 1 3 48 19 11067
2011 Supervisor 10 22 36 23 8 0 1 31 32 4122
2011 Non-supervisor 6 14 30 30 16 1 4 48 21 12018
2008 Supervisor 9 21 40 23 6 0 1 30 30 2942
2008 Non-supervisor 6 13 30 31 16 1 3 49 20 8836

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 29 27 12 5 0 1 17 56 3283
2017 Non-supervisor 15 22 27 18 13 1 4 33 39 9254
2014 Supervisor 31 32 25 8 3 0 1 11 64 3604
2014 Non-supervisor 20 25 28 15 9 1 3 25 46 11110
2011 Supervisor 26 30 27 11 5 0 1 16 57 4127
2011 Non-supervisor 14 22 29 19 12 1 4 32 37 12061
2008 Supervisor 22 32 28 12 5 0 1 17 54 2946
2008 Non-supervisor 12 20 29 21 13 1 3 35 34 8841

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 23 30 21 9 0 2 31 39 3268
2017 Non-supervisor 12 18 24 22 17 2 6 42 32 9247
2014 Supervisor 14 22 30 22 9 0 2 33 37 3600
2014 Non-supervisor 11 18 25 23 16 2 5 42 31 11095
2011 Supervisor 14 22 29 22 10 0 3 33 37 4128
2011 Non-supervisor 11 17 24 23 17 2 6 43 31 12043
2008 Supervisor 16 25 28 20 9 0 2 29 42 2939
2008 Non-supervisor 11 19 24 22 16 2 5 41 33 8854

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 29 31 11 4 1 1 15 53 3278
2017 Non-supervisor 18 21 29 14 10 3 5 26 43 9247
2014 Supervisor 25 29 30 10 4 1 1 15 55 3605
2014 Non-supervisor 18 23 30 15 8 3 4 25 43 11097
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 17 7 4 2 0 3 86 7 3296
2017 Non-supervisor 65 16 8 3 3 0 5 86 6 9323
2014 Supervisor 67 16 6 4 3 0 3 87 7 3611
2014 Non-supervisor 68 16 6 3 3 0 4 88 6 11139
2011 Supervisor 66 16 7 5 3 0 3 84 9 4140
2011 Non-supervisor 68 14 6 3 3 1 5 87 6 12115
2008 Supervisor 66 14 5 4 3 0 7 86 8 2952
2008 Non-supervisor 68 12 5 4 4 1 7 87 8 8898

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 39 16 11 8 2 1 64 20 3294
2017 Non-supervisor 22 31 18 12 12 3 2 56 25 9320
2014 Supervisor 26 38 15 10 8 1 1 66 19 3611
2014 Non-supervisor 22 31 17 13 12 3 2 56 26 11132

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 34 9 10 7 0 0 74 17 3297
2017 Non-supervisor 33 31 12 12 11 1 0 65 23 9317
2014 Supervisor 40 34 10 9 7 0 0 74 16 3607
2014 Non-supervisor 30 32 12 13 12 1 0 63 25 11132

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 39 14 14 9 0 0 62 23 3293
2017 Non-supervisor 22 33 16 15 12 1 1 56 28 9316
2014 Supervisor 21 42 13 15 7 0 1 64 23 3610
2014 Non-supervisor 19 36 15 16 10 2 2 57 27 11142
2011 Supervisor 25 40 11 15 8 1 1 66 23 4140
2011 Non-supervisor 21 36 14 16 10 2 1 59 26 12119
2008 Supervisor 25 42 11 14 7 0 1 68 21 2951
2008 Non-supervisor 22 37 13 15 9 2 1 62 25 8896

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 33 13 12 9 3 1 65 22 3295
2017 Non-supervisor 18 26 17 15 14 9 2 49 32 9324
2014 Supervisor 30 33 14 12 8 2 1 65 20 3610
2014 Non-supervisor 17 27 17 16 14 7 2 48 33 11142
2011 Supervisor 33 30 13 12 9 2 0 65 22 4138
2011 Non-supervisor 21 26 16 15 15 6 1 50 32 12109
2008 Supervisor 34 32 11 12 9 1 1 67 22 2950
2008 Non-supervisor 23 26 15 14 13 7 2 53 30 8889

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 28 19 23 15 4 1 40 41 3292
2017 Non-supervisor 9 18 20 19 20 12 2 31 46 9323
2014 Supervisor 10 27 18 24 17 3 1 38 43 3612
2014 Non-supervisor 8 18 20 21 21 10 2 29 48 11135

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 44 9 8 4 0 0 78 12 3285
2017 Non-supervisor 33 40 12 9 6 0 0 73 15 9306
2014 Supervisor 31 45 10 10 3 0 0 76 13 3609
2014 Non-supervisor 29 41 13 10 6 0 0 71 16 11126
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 39 13 8 6 0 0 72 15 3294
2017 Non-supervisor 33 35 15 9 7 0 1 69 16 9330
2014 Supervisor 32 38 13 9 6 0 0 71 15 3612
2014 Non-supervisor 31 36 14 10 8 0 0 68 18 11138
2011 Supervisor 30 38 13 11 7 0 0 69 18 4135
2011 Non-supervisor 30 36 15 10 8 1 0 67 18 12111
2008 Supervisor 28 38 13 12 9 0 0 66 21 2951
2008 Non-supervisor 30 36 13 11 9 1 1 67 20 8888

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 35 12 7 5 1 0 75 12 3295
2017 Non-supervisor 38 31 14 8 6 2 1 71 14 9327
2014 Supervisor 38 34 13 8 5 1 1 73 13 3609
2014 Non-supervisor 36 32 14 9 7 2 1 70 16 11140
2011 Supervisor 38 33 13 9 5 1 0 72 14 4134
2011 Non-supervisor 36 32 14 9 7 2 0 70 16 12105
2008 Supervisor 35 33 13 10 7 2 0 69 17 2950
2008 Non-supervisor 36 32 13 8 8 2 0 70 17 8889

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 36 11 9 6 0 0 75 15 3294
2017 Non-supervisor 37 33 13 10 7 1 1 71 17 9325
2014 Supervisor 37 36 11 9 6 0 0 74 15 3610
2014 Non-supervisor 34 34 13 11 8 1 0 68 19 11141
2011 Supervisor 36 36 10 11 6 0 0 72 17 4135
2011 Non-supervisor 33 34 13 11 8 1 0 68 19 12103
2008 Supervisor 33 36 11 11 8 0 0 70 19 2950
2008 Non-supervisor 34 34 11 11 9 1 0 69 20 8887

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 14 5 2 2 0 2 91 4 3288
2017 Non-supervisor 73 14 5 2 2 0 3 91 4 9311
2014 Supervisor 73 14 5 2 2 0 4 90 5 3609
2014 Non-supervisor 73 14 4 2 3 0 4 91 4 11132
2011 Supervisor 74 13 5 2 2 0 4 90 5 4134
2011 Non-supervisor 74 12 5 2 3 0 4 90 4 12106
2008 Supervisor 76 9 4 3 2 0 6 91 5 2949
2008 Non-supervisor 77 9 3 2 3 1 6 92 5 8879

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 28 10 5 6 2 5 78 11 3289
2017 Non-supervisor 42 23 10 5 7 4 8 74 14 9306
2014 Supervisor 44 27 10 5 6 2 6 78 12 3611
2014 Non-supervisor 39 23 11 6 9 3 9 70 17 11138
2011 Supervisor 41 29 10 7 7 2 4 75 14 4139
2011 Non-supervisor 36 25 12 7 11 3 6 67 20 12119

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 30 9 5 4 0 0 82 9 3284
2017 Non-supervisor 48 29 9 6 6 1 1 78 12 9304

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 29 12 4 4 1 0 79 9 3291
2017 Non-supervisor 46 27 13 5 6 2 0 75 11 9310

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 30 12 7 5 0 0 76 12 3281
2017 Non-supervisor 44 28 12 7 7 0 1 73 15 9285
2014 Supervisor 43 32 11 7 6 0 0 76 13 3608
2014 Non-supervisor 40 31 12 8 8 0 0 71 17 11127
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 37 16 12 6 2 5 63 20 3293
2014 Supervisor 23 36 16 11 8 2 4 62 20 3613

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 36 14 11 8 2 0 67 19 3297
2017 Non-supervisor 25 32 18 11 9 5 1 60 21 9335
2014 Supervisor 27 38 15 10 7 2 0 67 18 3611
2014 Non-supervisor 21 32 18 12 11 5 0 56 25 11122
2011 Supervisor 26 35 17 11 8 3 0 63 19 4137
2011 Non-supervisor 22 30 19 12 11 5 1 55 25 12106

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 34 16 15 10 1 0 59 25 3298
2017 Non-supervisor 22 30 18 14 13 2 0 53 28 9330
2014 Supervisor 22 34 18 15 10 1 0 57 25 3610
2014 Non-supervisor 17 29 19 16 15 2 0 48 32 11126
2011 Supervisor 20 36 18 14 11 1 0 57 25 4133
2011 Non-supervisor 19 31 19 13 15 2 0 51 29 12107
2008 Supervisor 24 36 16 13 9 1 0 61 22 2947
2008 Non-supervisor 23 33 18 12 12 2 0 57 25 8888

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 35 19 20 12 1 0 49 32 3296
2017 Non-supervisor 15 27 21 17 15 4 0 45 33 9328
2014 Supervisor 12 33 21 20 13 1 0 46 33 3611
2014 Non-supervisor 12 26 22 19 17 4 0 40 38 11118
2011 Supervisor 9 36 21 20 12 2 0 46 33 4137
2011 Non-supervisor 12 30 21 18 13 5 0 44 33 12097
2008 Supervisor 10 38 18 20 12 2 0 49 33 2949
2008 Non-supervisor 13 32 20 18 13 5 0 47 32 8892

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 28 18 16 16 3 0 48 33 3295
2017 Non-supervisor 17 24 19 15 19 6 0 44 36 9325
2014 Supervisor 15 28 20 16 18 4 0 44 35 3610
2014 Non-supervisor 14 22 20 16 22 6 0 38 41 11122
2011 Supervisor 12 29 20 18 15 5 0 43 35 4136
2011 Non-supervisor 13 26 19 16 18 8 0 42 37 12099
2008 Supervisor 13 30 20 17 15 5 0 45 34 2951
2008 Non-supervisor 14 25 19 16 16 9 0 43 35 8894

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 35 16 20 14 1 0 50 34 3292
2017 Non-supervisor 14 28 18 19 17 3 0 44 37 9310
2014 Supervisor 13 35 17 20 13 1 0 49 34 3611
2014 Non-supervisor 12 27 19 21 19 2 0 40 41 11114
2011 Supervisor 11 35 18 22 12 1 0 47 34 4134
2011 Non-supervisor 12 31 17 21 16 2 0 45 37 12090
2008 Supervisor 12 40 16 21 10 1 0 52 31 2953
2008 Non-supervisor 14 35 15 20 13 3 0 50 34 8885
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 43 16 11 6 0 0 67 17 3286
2017 Non-supervisor 21 38 20 12 7 1 0 60 20 9322
2014 Supervisor 21 41 17 13 7 1 0 63 20 3605
2014 Non-supervisor 19 36 20 13 9 2 0 57 22 11129
2011 Supervisor 23 44 15 11 6 1 0 68 17 4136
2011 Non-supervisor 21 40 19 12 6 2 0 63 18 12102

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 43 13 5 2 1 1 79 8 3284
2017 Non-supervisor 30 41 17 5 3 3 1 74 9 9310
2014 Supervisor 36 44 12 5 1 1 1 81 7 3604
2014 Non-supervisor 31 40 16 6 3 4 1 75 9 11125
2011 Supervisor 34 42 13 6 2 2 1 78 8 4136
2011 Non-supervisor 31 39 17 7 3 3 1 73 10 12101

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 40 11 7 3 1 0 78 10 3278
2017 Non-supervisor 31 38 14 9 6 2 1 71 15 9310
2014 Supervisor 41 39 10 6 3 1 1 81 9 3604
2014 Non-supervisor 32 38 13 8 6 3 1 72 14 11129
2011 Supervisor 41 38 10 6 3 2 0 80 10 4133
2011 Non-supervisor 34 36 12 8 6 3 1 73 14 12091
2008 Supervisor 39 35 11 8 5 2 0 76 13 2951
2008 Non-supervisor 32 37 12 9 6 4 1 72 15 8885

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 38 15 8 4 1 0 74 11 3285
2017 Non-supervisor 27 35 18 9 7 3 1 65 16 9308
2014 Supervisor 32 39 15 8 4 1 1 73 12 3603
2014 Non-supervisor 22 35 20 10 8 4 1 60 18 11124
2011 Supervisor 25 40 18 9 5 2 1 67 14 4136
2011 Non-supervisor 18 34 23 11 8 5 2 56 20 12108

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 30 16 13 10 3 1 59 25 3279
2017 Non-supervisor 21 28 17 13 13 6 1 53 28 9299
2014 Supervisor 24 31 16 13 11 5 1 58 25 3607
2014 Non-supervisor 17 27 18 15 15 6 1 48 33 11115
2011 Supervisor 22 31 17 13 10 6 2 57 25 4135
2011 Non-supervisor 18 27 18 14 14 8 1 49 32 12112

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 23 9 4 3 0 3 84 7 3297
2017 Non-supervisor 58 19 10 3 2 2 6 83 6 9325
2014 Supervisor 56 22 8 5 3 1 5 83 8 3604
2014 Non-supervisor 58 19 9 3 3 2 6 84 6 11120

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 22 7 2 2 1 2 89 4 3292
2017 Non-supervisor 62 20 8 2 2 2 3 87 4 9328
2014 Supervisor 62 22 7 3 2 2 4 89 4 3604
2014 Non-supervisor 61 20 8 2 2 3 4 87 5 11118
2011 Supervisor 67 19 7 2 1 1 2 89 4 4133
2011 Non-supervisor 64 19 8 2 2 2 3 88 4 12104
2008 Supervisor 68 19 6 3 1 1 2 90 4 2954
2008 Non-supervisor 64 18 7 2 2 3 3 88 5 8892

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 38 14 14 10 0 0 62 24 3295
2017 Non-supervisor 22 31 17 14 12 2 1 55 28 9330
2014 Supervisor 20 35 16 16 13 1 0 55 29 3604
2014 Non-supervisor 17 29 18 17 16 2 1 48 33 11111
2011 Supervisor 25 39 14 13 9 0 0 64 22 4135
2011 Non-supervisor 23 32 17 14 12 2 1 56 27 12104
2008 Supervisor 23 39 15 13 9 0 0 63 22 2952
2008 Non-supervisor 21 35 17 14 12 1 1 56 26 8888

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 29 15 16 18 1 3 49 35 3295
2017 Non-supervisor 14 22 16 16 23 2 6 40 43 9328
2014 Supervisor 17 26 15 16 23 1 3 44 41 3606
2014 Non-supervisor 10 20 16 17 29 2 5 32 51 11117
2011 Supervisor 17 28 15 16 21 1 2 47 38 4135
2011 Non-supervisor 13 22 17 16 26 2 5 37 45 12104
2008 Supervisor 18 31 15 15 17 1 3 51 34 2951
2008 Non-supervisor 14 26 15 17 22 2 4 43 41 8892

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 43 17 10 5 1 0 68 15 3298
2017 Non-supervisor 19 36 22 12 8 3 1 57 21 9332

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 39 15 4 2 2 0 79 6 3293
2017 Non-supervisor 33 34 19 5 4 4 1 71 9 9320
2014 Supervisor 38 38 15 3 2 3 1 79 5 3606
2014 Non-supervisor 34 36 17 4 3 5 1 74 8 11110

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 43 12 5 2 1 0 80 8 3290
2017 Non-supervisor 33 40 16 6 3 2 0 74 10 9302
2014 Supervisor 37 40 14 5 2 2 0 79 7 3605
2014 Non-supervisor 33 37 16 6 4 3 0 73 11 11106
2011 Supervisor 31 42 16 6 3 2 0 74 10 4135
2011 Non-supervisor 27 37 19 8 6 3 0 67 14 12102

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 41 8 5 3 0 0 85 8 3297
2017 Non-supervisor 41 38 11 6 4 0 0 79 10 9311
2014 Supervisor 45 38 9 5 3 0 0 83 8 3605
2014 Non-supervisor 39 38 12 6 4 0 0 78 11 11096
2011 Supervisor 40 40 10 6 3 0 0 81 9 4134
2011 Non-supervisor 37 38 12 6 5 0 0 76 12 12085
2008 Supervisor 37 43 10 5 4 0 0 81 9 2951
2008 Non-supervisor 36 39 11 8 5 0 0 76 13 8879

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 34 15 9 5 0 0 71 14 3292
2017 Non-supervisor 33 33 17 9 7 1 0 66 16 9304
2014 Supervisor 29 38 15 10 7 0 0 67 17 3605
2014 Non-supervisor 27 36 17 11 9 1 0 63 19 11112
2011 Supervisor 31 40 16 8 5 0 0 71 13 4137
2011 Non-supervisor 30 36 18 8 7 1 0 67 15 12111

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 37 14 9 5 0 0 71 14 3293
2017 Non-supervisor 31 35 16 10 7 0 0 67 17 9305
2014 Supervisor 28 40 14 11 6 0 0 68 17 3604
2014 Non-supervisor 26 37 17 12 8 0 0 63 20 11112
2011 Supervisor 29 41 16 9 4 0 0 71 13 4135
2011 Non-supervisor 28 39 16 10 7 0 0 67 16 12101
2008 Supervisor 32 43 12 9 4 0 0 75 13 2950
2008 Non-supervisor 32 39 13 10 5 0 0 71 15 8882

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 28 17 11 8 2 0 63 19 3291
2017 Non-supervisor 32 26 18 11 9 4 1 61 21 9308
2014 Supervisor 32 28 17 12 9 2 0 62 21 3606
2014 Non-supervisor 30 26 18 12 10 3 0 58 23 11101
2011 Supervisor 34 28 15 11 8 3 0 65 19 4136
2011 Non-supervisor 32 27 16 11 10 4 0 62 21 12109
2008 Supervisor 35 28 17 9 7 3 1 65 18 2950
2008 Non-supervisor 32 28 15 11 9 5 1 63 21 8878
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 28 42 31 3299
2017 Non-supervisor 22 47 30 9333
2014 Supervisor 27 42 32 3606
2014 Non-supervisor 21 47 32 11109
2011 Supervisor 24 47 29 4140
2011 Non-supervisor 21 51 28 12123

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 33 28 27 4 1 7 945
2017 Non-supervisor 29 25 25 6 8 7 2161
2014 Supervisor 33 25 24 10 9999 7 1015
2014 Non-supervisor 30 23 26 9 9999 12 2534
2011 Supervisor 33 29 26 6 9999 6 1042
2011 Non-supervisor 26 30 27 6 9999 11 2704
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 16 84 3295
2017 Non-supervisor 18 82 9303
2014 Supervisor 17 83 3602
2014 Non-supervisor 21 79 11090

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 504
2017 Non-supervisor 56 1686
2014 Supervisor 44 594
2014 Non-supervisor 55 2228

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 61 504
2017 Non-supervisor 63 1686
2014 Supervisor 56 594
2014 Non-supervisor 64 2228

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 504
2017 Non-supervisor 3 1686
2014 Supervisor 27 594
2014 Non-supervisor 4 2228

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 1686
2014 Supervisor 1 594
2014 Non-supervisor 1 2228

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 504
2017 Non-supervisor 7 1686
2014 Supervisor 5 594
2014 Non-supervisor 8 2228

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 504
2017 Non-supervisor 4 1686
2014 Supervisor 2 594
2014 Non-supervisor 4 2228

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 504
2017 Non-supervisor 6 1686
2014 Supervisor 4 594
2014 Non-supervisor 5 2228

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 504
2017 Non-supervisor 40 1687
2014 Supervisor 48 597
2014 Non-supervisor 39 2231

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 504
2017 Non-supervisor 40 1687
2014 Supervisor 35 597
2014 Non-supervisor 42 2231

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 504
2017 Non-supervisor 44 1687
2014 Supervisor 43 597
2014 Non-supervisor 44 2231

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 504
2017 Non-supervisor 40 1687
2014 Supervisor 38 597
2014 Non-supervisor 40 2231

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 504
2017 Non-supervisor 29 1687
2014 Supervisor 33 597
2014 Non-supervisor 31 2231

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 53 504
2017 Non-supervisor 57 1687
2014 Supervisor 57 597
2014 Non-supervisor 57 2231

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 504
2017 Non-supervisor 36 1687
2014 Supervisor 43 597
2014 Non-supervisor 34 2231

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 504
2017 Non-supervisor 2 1687
2014 Supervisor 2 597
2014 Non-supervisor 2 2231

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 504
2017 Non-supervisor 10 1687
2014 Supervisor 6 597
2014 Non-supervisor 9 2231

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 504
2017 Non-supervisor 15 1687
2014 Supervisor 17 597
2014 Non-supervisor 14 2231

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 504
2017 Non-supervisor 50 1687
2014 Supervisor 40 597
2014 Non-supervisor 48 2231

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 504
2017 Non-supervisor 32 1687
2014 Supervisor 31 597
2014 Non-supervisor 30 2231

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 504
2017 Non-supervisor 14 1687
2014 Supervisor 11 597
2014 Non-supervisor 14 2231

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 59 504
2017 Non-supervisor 53 1687
2014 Supervisor 56 597
2014 Non-supervisor 50 2229

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 504
2017 Non-supervisor 26 1687
2014 Supervisor 35 597
2014 Non-supervisor 28 2229

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 504
2017 Non-supervisor 8 1687
2014 Supervisor 17 597
2014 Non-supervisor 11 2229

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 504
2017 Non-supervisor 27 1687
2014 Supervisor 19 597
2014 Non-supervisor 26 2229

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 504
2017 Non-supervisor 12 1687
2014 Supervisor 11 597
2014 Non-supervisor 12 2229

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 504
2017 Non-supervisor 12 1687
2014 Supervisor 11 597
2014 Non-supervisor 11 2229

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 504
2017 Non-supervisor 13 1687
2014 Supervisor 20 597
2014 Non-supervisor 14 2229

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 504
2017 Non-supervisor 11 1687
2014 Supervisor 11 597
2014 Non-supervisor 10 2229

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 504
2017 Non-supervisor 24 1687
2014 Supervisor 18 597
2014 Non-supervisor 25 2229

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 450
2017 Non-supervisor 13 1469
2014 Supervisor 12 540
2014 Non-supervisor 13 1988

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 450
2017 Non-supervisor 17 1469
2014 Supervisor 17 540
2014 Non-supervisor 15 1988

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 450
2017 Non-supervisor 12 1469
2014 Supervisor 9 540
2014 Non-supervisor 11 1988

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 450
2017 Non-supervisor 8 1469
2014 Supervisor 9 540
2014 Non-supervisor 9 1988

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 450
2017 Non-supervisor 13 1469
2014 Supervisor 12 540
2014 Non-supervisor 12 1988

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 450
2017 Non-supervisor 14 1469
2014 Supervisor 11 540
2014 Non-supervisor 12 1988

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 450
2017 Non-supervisor 11 1469
2014 Supervisor 10 540
2014 Non-supervisor 8 1988

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 450
2017 Non-supervisor 8 1469
2014 Supervisor 6 540
2014 Non-supervisor 7 1988

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 450
2017 Non-supervisor 11 1469
2014 Supervisor 8 540
2014 Non-supervisor 10 1988

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 450
2017 Non-supervisor 23 1469
2014 Supervisor 24 540
2014 Non-supervisor 24 1988

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 450
2017 Non-supervisor 8 1469
2014 Supervisor 9 540
2014 Non-supervisor 9 1988

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 450
2017 Non-supervisor 39 1469
2014 Supervisor 36 540
2014 Non-supervisor 41 1988

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 450
2017 Non-supervisor 2 1469
2014 Non-supervisor 2 1988

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 54 450
2017 Non-supervisor 53 1469
2014 Supervisor 54 540
2014 Non-supervisor 56 1988

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 450
2017 Non-supervisor 3 1469

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 450
2017 Non-supervisor 14 1469
2014 Supervisor 13 540
2014 Non-supervisor 12 1988

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 97 3 502
2017 Non-supervisor 95 5 1683

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 32 18 9 6 10 3 62 17 3296
2017 Non-supervisor 20 24 21 8 9 15 4 53 21 9329
2014 Supervisor 21 32 19 8 7 12 3 62 17 3605
2014 Non-supervisor 17 23 21 9 10 17 4 50 23 11107

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 36 14 7 4 2 0 75 11 3294
2017 Non-supervisor 33 33 16 7 6 4 1 69 14 9306
2014 Supervisor 31 39 16 6 4 3 0 73 11 3606
2014 Non-supervisor 26 32 19 8 7 7 1 63 16 11091
2011 Supervisor 35 41 14 5 3 2 0 77 8 4130
2011 Non-supervisor 32 36 16 7 5 4 0 71 12 12087
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 45 4 2 1 0 5 92 3 3298
2017 Non-supervisor 30 50 10 5 2 1 2 83 7 9329
2014 Supervisor 43 45 5 2 0 0 4 92 2 3605
2014 Non-supervisor 29 52 10 4 1 1 2 84 6 11108
2011 Supervisor 42 47 5 2 1 0 3 92 3 4136
2011 Non-supervisor 27 54 10 5 2 1 1 83 7 12103
2008 Supervisor 42 44 5 3 1 0 4 91 3 2957
2008 Non-supervisor 26 51 11 6 3 2 1 80 9 8902

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 29 23 11 6 12 7 51 21 3293
2017 Non-supervisor 12 28 23 10 7 15 6 50 21 9311
2014 Supervisor 13 30 23 10 6 11 6 53 19 3606
2014 Non-supervisor 10 27 25 11 8 15 6 46 23 11102
2011 Supervisor 12 32 23 10 7 11 5 52 20 4133
2011 Non-supervisor 11 28 25 11 8 14 4 47 23 12100

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 35 9 4 2 3 5 83 7 3300
2017 Non-supervisor 37 35 12 5 3 5 2 78 9 9325
2014 Supervisor 40 37 10 4 3 2 4 82 8 3606
2014 Non-supervisor 35 36 13 6 3 6 2 76 10 11108
2011 Supervisor 41 34 10 6 2 3 4 81 9 4133
2011 Non-supervisor 34 37 12 6 4 6 1 76 11 12101
2008 Supervisor 37 39 11 4 2 3 4 81 7 2957
2008 Non-supervisor 33 38 12 6 3 7 1 77 9 8896

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 36 11 5 4 4 5 78 10 3297
2017 Non-supervisor 29 34 15 7 5 7 2 70 14 9306
2014 Supervisor 34 37 12 6 4 3 4 76 11 3602
2014 Non-supervisor 26 34 16 9 6 7 2 66 17 11093
2011 Supervisor 35 36 12 6 3 4 3 76 10 4132
2011 Non-supervisor 27 36 15 8 6 8 1 69 15 12097
2008 Supervisor 37 36 11 6 4 2 4 78 11 2952
2008 Non-supervisor 32 36 12 9 5 5 1 73 14 8890
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 6 94 3288
2017 Non-supervisor 7 93 9301
2014 Supervisor 6 94 3597
2014 Non-supervisor 8 92 11086

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 205
2017 Non-supervisor 45 652
2014 Supervisor 38 201
2014 Non-supervisor 42 884

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 75 205
2017 Non-supervisor 79 652
2014 Supervisor 73 201
2014 Non-supervisor 81 884

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 205
2017 Non-supervisor 2 652
2014 Supervisor 17 201
2014 Non-supervisor 3 884

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 205
2017 Non-supervisor 9 652
2014 Supervisor 8 201
2014 Non-supervisor 10 884

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 205
2017 Non-supervisor 5 652
2014 Supervisor 3 201
2014 Non-supervisor 4 884

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 205
2017 Non-supervisor 9 652
2014 Supervisor 10 201
2014 Non-supervisor 9 884

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 203
2017 Non-supervisor 15 650
2014 Supervisor 12 200
2014 Non-supervisor 14 884

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 203
2017 Non-supervisor 15 650
2014 Supervisor 14 200
2014 Non-supervisor 15 884

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 203
2017 Non-supervisor 9 650
2014 Supervisor 8 200
2014 Non-supervisor 7 884

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 203
2017 Non-supervisor 5 650
2014 Supervisor 3 200
2014 Non-supervisor 4 884

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 203
2017 Non-supervisor 25 650
2014 Supervisor 18 200
2014 Non-supervisor 20 884

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 203
2017 Non-supervisor 29 650
2014 Supervisor 22 200
2014 Non-supervisor 19 884

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 203
2017 Non-supervisor 3 650
2014 Supervisor 4 200
2014 Non-supervisor 2 884

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 203
2017 Non-supervisor 2 650

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 203
2017 Non-supervisor 8 650
2014 Supervisor 6 200
2014 Non-supervisor 8 884

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 203
2017 Non-supervisor 14 650
2014 Supervisor 9 200
2014 Non-supervisor 15 884

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 203
2017 Non-supervisor 21 650
2014 Supervisor 15 200
2014 Non-supervisor 18 884

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 203
2017 Non-supervisor 25 650
2014 Supervisor 34 200
2014 Non-supervisor 38 884

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 206
2017 Non-supervisor 34 656
2014 Supervisor 31 199
2014 Non-supervisor 32 885

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 206
2017 Non-supervisor 20 656
2014 Supervisor 17 199
2014 Non-supervisor 19 885

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 206
2017 Non-supervisor 9 656
2014 Supervisor 8 199
2014 Non-supervisor 8 885

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 206
2017 Non-supervisor 26 656
2014 Supervisor 18 199
2014 Non-supervisor 24 885

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 206
2017 Non-supervisor 9 656
2014 Supervisor 3 199
2014 Non-supervisor 6 885

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 206
2017 Non-supervisor 12 656
2014 Supervisor 9 199
2014 Non-supervisor 9 885

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 206
2017 Non-supervisor 10 656
2014 Supervisor 12 199
2014 Non-supervisor 9 885

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 206
2017 Non-supervisor 7 656
2014 Supervisor 9 199
2014 Non-supervisor 10 885

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 206
2017 Non-supervisor 43 656
2014 Supervisor 41 199
2014 Non-supervisor 43 885

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 190
2017 Non-supervisor 8 573
2014 Supervisor 9 181
2014 Non-supervisor 6 802

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 190
2017 Non-supervisor 15 573
2014 Supervisor 9 181
2014 Non-supervisor 10 802

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 190
2017 Non-supervisor 8 573
2014 Supervisor 6 181
2014 Non-supervisor 3 802

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 190
2017 Non-supervisor 3 573
2014 Supervisor 3 181
2014 Non-supervisor 3 802

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 190
2017 Non-supervisor 5 573
2014 Supervisor 5 181
2014 Non-supervisor 4 802

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 190
2017 Non-supervisor 8 573
2014 Supervisor 6 181
2014 Non-supervisor 7 802

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 190
2017 Non-supervisor 8 573
2014 Supervisor 5 181
2014 Non-supervisor 5 802

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 190
2017 Non-supervisor 10 573
2014 Supervisor 6 181
2014 Non-supervisor 9 802

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 190
2017 Non-supervisor 14 573
2014 Supervisor 9 181
2014 Non-supervisor 10 802

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 190
2017 Non-supervisor 27 573
2014 Supervisor 25 181
2014 Non-supervisor 24 802

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 190
2017 Non-supervisor 10 573
2014 Supervisor 10 181
2014 Non-supervisor 9 802

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 47 190
2017 Non-supervisor 39 573
2014 Supervisor 38 181
2014 Non-supervisor 41 802

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 573
2014 Non-supervisor 2 802

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 61 190
2017 Non-supervisor 65 573
2014 Supervisor 66 181
2014 Non-supervisor 66 802

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 573

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 190
2017 Non-supervisor 12 573
2014 Supervisor 10 181
2014 Non-supervisor 14 802

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 97 3 206
2017 Non-supervisor 93 7 657

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 29 21 4 2 16 4 67 7 3295
2017 Non-supervisor 21 23 23 4 4 21 5 59 10 9314
2014 Supervisor 24 27 21 3 2 19 4 66 7 3601
2014 Non-supervisor 17 22 24 4 4 23 5 56 12 11103

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 36 15 4 2 5 1 79 6 3297
2017 Non-supervisor 33 33 17 4 4 7 1 73 8 9304
2014 Supervisor 35 36 17 4 2 6 1 76 6 3598
2014 Non-supervisor 27 32 20 5 4 11 1 67 10 11090
2011 Supervisor 40 39 13 3 1 3 0 82 5 4139
2011 Non-supervisor 35 36 15 5 3 6 0 76 8 12089
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 21 20 16 23 0 1 40 39 3284
2017 Non-supervisor 21 23 20 15 20 0 1 44 36 9305

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 25 28 19 15 0 0 38 35 3291
2017 Non-supervisor 28 30 23 11 7 0 1 58 18 9301

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 32 26 15 8 0 1 51 23 3279
2017 Non-supervisor 36 30 19 8 4 1 3 68 13 9268

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 21 25 22 23 0 0 30 45 3290
2017 Non-supervisor 23 24 20 16 14 1 2 49 30 9294

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 29 17 8 5 0 5 67 14 3285
2017 Non-supervisor 53 21 9 3 2 1 11 84 6 9265

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 32 22 11 6 0 1 61 17 3276
2017 Non-supervisor 40 30 17 8 4 0 1 71 12 9263

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 35 23 12 6 0 0 59 18 3276
2017 Non-supervisor 31 31 21 10 5 1 1 64 15 9261

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 32 26 17 9 0 1 47 26 3275
2017 Non-supervisor 27 31 21 12 6 1 2 59 19 9262

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 33 22 13 8 0 1 58 21 3276
2017 Non-supervisor 32 29 19 11 6 1 2 63 18 9268

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 32 22 14 7 0 1 57 21 3263
2017 Non-supervisor 38 31 17 7 4 1 2 71 12 9226

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 26 10 4 3 0 1 82 7 3291
2017 Non-supervisor 52 27 13 5 2 0 1 80 7 9305

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 14 6 4 3 1 1 88 6 3295
2017 Non-supervisor 69 15 6 4 3 1 2 87 7 9300

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 31 11 4 2 0 1 83 7 3291
2017 Non-supervisor 51 29 10 5 3 0 2 82 8 9296

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 24 9 6 4 0 1 80 11 3295
2017 Non-supervisor 55 22 10 6 5 0 2 79 11 9300

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 32 13 5 3 0 1 78 9 3295
2017 Non-supervisor 58 8 2 1 1 0 29 94 2 9288

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 22 7 3 2 0 2 88 4 3274
2017 Non-supervisor 64 19 6 2 1 0 7 90 3 9252

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 16 4 1 1 0 1 93 3 3296
2017 Non-supervisor 66 17 6 3 3 1 4 87 6 9305

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 28 10 3 1 0 1 86 4 3287
2017 Non-supervisor 53 28 10 3 2 0 3 84 6 9281

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 26 40 17 8 0 0 35 25 3301
2017 Non-supervisor 18 33 33 10 4 0 1 52 15 9334

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 24 40 19 7 0 0 26 34 3285
2017 Non-supervisor 7 16 37 25 14 0 1 40 23 9271

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 42 18 9 4 2 0 69 13 3292
2017 Non-supervisor 23 37 19 9 7 4 1 63 17 9297

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 39 19 13 8 1 0 59 22 3297
2017 Non-supervisor 20 36 19 13 10 2 0 57 24 9310
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 13 87 3295
2017 Non-supervisor 16 84 9310
2014 Supervisor 12 88 3598
2014 Non-supervisor 16 84 11073

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 77 23 421
2017 Non-supervisor 75 25 1526
2014 Supervisor 76 24 429
2014 Non-supervisor 77 23 1748

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 33 6 4 4 0 1 85 9 328
2017 Non-supervisor 43 36 7 8 6 0 0 80 13 1149
2014 Supervisor 58 28 4 7 2 1 1 87 9 333
2014 Non-supervisor 48 34 7 8 3 0 0 82 11 1352
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 24 22 14 15 3 1 23 77 3298
2017 Non-supervisor 27 23 20 13 14 3 1 28 72 9321

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 2394
2017 Non-supervisor 19 6315

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 2394
2017 Non-supervisor 28 6315

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 2394
2017 Non-supervisor 15 6315

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 58 2394
2017 Non-supervisor 42 6315

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 2394
2017 Non-supervisor 5 6315

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 2394
2017 Non-supervisor 49 6315

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 5 38 21 12 4 21 2372
2017 Non-supervisor 7 42 17 11 4 18 6214

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 20 17 19 28 1 7 30 51 2409
2017 Non-supervisor 11 20 17 16 24 2 9 35 45 6377

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 8 11 17 56 2 5 10 78 2406
2017 Non-supervisor 3 10 14 17 47 2 7 14 70 6369
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