2017 Public Service Employee Survey Results for Department of National Defence by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	44	4	10	5	82	15	1195
2017	Non-visible minority	29	47	6	13	6	75	19	11318
2014	Visible minority	33	44	7	12	4	77	16	1316
2014	Non-visible minority	27	45	6	14	7	73	21	13339
2011	Visible minority	37	46	4	10	3	83	13	1421
2011	Non-visible minority	33	47	5	11	4	80	15	14695
2008	Visible minority	39	46	4	8	3	85	11	946
2008	Non-visible minority	34	47	4	10	5	81	15	10819

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	67	23	4	3	2	1	1	91	5	1191
2017	Non-visible minority	63	25	6	3	2	1	1	89	5	11292
2014	Visible minority	62	26	5	2	2	1	2	91	4	1314
2014	Non-visible minority	61	26	6	3	2	1	2	89	5	13330
2011	Visible minority	69	22	4	2	2	0	1	92	4	1419
2011	Non-visible minority	67	22	5	3	1	1	1	91	4	14695
2008	Visible minority	68	21	3	4	1	0	2	92	5	949
2008	Non-visible minority	67	22	4	3	2	1	2	91	5	10815

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	68	20	4	4	2	1	89	6	1193
2017	Non-visible minority	64	20	6	5	3	1	85	8	11311
2014	Visible minority	67	19	5	4	3	1	88	7	1314
2014	Non-visible minority	63	21	6	5	3	2	86	8	13332
2011	Visible minority	72	18	3	3	2	2	92	5	1419
2011	Non-visible minority	68	18	5	5	3	2	87	8	14689
2008	Visible minority	71	16	4	3	3	2	89	6	947
2008	Non-visible minority	67	18	4	5	3	2	88	8	10824

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	35	6	9	6	0	79	15	1194
2017	Non-visible minority	36	38	8	12	6	0	74	18	11294
2014	Visible minority	41	39	7	8	6	0	79	14	1313
2014	Non-visible minority	37	37	8	11	6	0	75	17	13319
2011	Visible minority	41	37	8	8	5	1	79	13	1422
2011	Non-visible minority	35	39	9	11	6	0	75	16	14675

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	37	11	13	7	1	69	21	1192
2017	Non-visible minority	25	38	12	15	9	0	64	24	11300
2014	Visible minority	22	41	13	13	10	0	64	23	1312
2014	Non-visible minority	23	37	12	16	11	0	61	27	13328
2011	Visible minority	29	41	11	11	7	1	71	18	1421
2011	Non-visible minority	29	40	12	12	6	1	69	19	14680
2008	Visible minority	27	42	11	10	8	2	70	18	951
2008	Non-visible minority	27	41	12	12	7	1	69	19	10822

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	37	10	7	3	81	9	1191
2017	Non-visible minority	45	38	9	5	3	83	7	11286
2014	Visible minority	37	39	11	7	5	77	12	1314
2014	Non-visible minority	44	38	10	5	3	81	9	13332
2011	Visible minority	44	34	11	6	4	78	11	1418
2011	Non-visible minority	47	36	10	5	3	83	8	14683
2008	Visible minority	41	38	10	6	5	79	11	951
2008	Non-visible minority	44	39	10	5	3	83	7	10829

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	34	7	7	4	83	10	1192
2017	Non-visible minority	53	34	6	4	2	87	7	11283
2014	Visible minority	43	34	9	7	6	78	12	1315
2014	Non-visible minority	51	34	7	5	3	85	8	13328
2011	Visible minority	44	37	7	6	5	82	11	1420
2011	Non-visible minority	53	35	6	4	2	88	6	14684
2008	Visible minority	48	34	9	5	4	82	9	951
2008	Non-visible minority	50	39	6	4	2	88	6	10827

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	39	7	7	3	83	10	1185
2017	Non-visible minority	43	39	7	7	3	82	10	11275
2014	Visible minority	37	42	11	7	3	80	9	1315
2014	Non-visible minority	42	39	9	7	3	81	10	13324

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	36	10	7	4	1	1	79	11	1189
2017	Non-visible minority	42	34	11	8	5	0	0	76	12	11286
2014	Visible minority	35	36	13	8	6	1	1	72	15	1314
2014	Non-visible minority	37	34	13	8	6	0	1	73	14	13327
2011	Visible minority	41	35	11	7	5	1	1	77	12	1422
2011	Non-visible minority	39	36	12	8	5	0	1	76	13	14693

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	25	12	9	12	2	13	61	25	1192
2017	Non-visible minority	30	24	12	10	12	2	9	61	26	11280
2014	Visible minority	23	23	17	10	14	2	10	53	28	1316
2014	Non-visible minority	29	25	11	10	15	1	9	60	28	13322
2011	Visible minority	28	25	11	10	14	3	9	60	27	1422
2011	Non-visible minority	33	25	9	11	13	1	7	64	26	14687
2008	Visible minority	32	21	12	9	9	4	13	64	22	947
2008	Non-visible minority	38	25	9	10	10	2	7	69	21	10818

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	43	10	7	3	79	10	1192
2017	Non-visible minority	34	43	11	7	4	77	12	11297
2014	Visible minority	29	43	13	10	5	73	14	1317
2014	Non-visible minority	31	45	11	8	5	75	14	13341
2011	Visible minority	38	39	11	7	5	78	12	1423
2011	Non-visible minority	38	41	11	6	4	79	11	14689
2008	Visible minority	39	37	13	6	4	77	10	941
2008	Non-visible minority	39	41	9	7	4	80	10	10782

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	33	18	10	10	1	0	61	21	1191
2017	Non-visible minority	23	34	18	14	11	0	0	57	25	11296
2014	Visible minority	18	35	18	16	12	0	0	54	28	1316
2014	Non-visible minority	20	34	18	16	13	0	0	53	28	13334
2011	Visible minority	23	38	16	12	11	1	1	61	23	1424
2011	Non-visible minority	21	37	16	15	11	0	0	58	26	14719

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	38	13	9	4	0	0	73	13	1190
2017	Non-visible minority	27	41	14	12	6	0	0	68	18	11292

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	39	9	4	3	0	84	7	1193
2017	Non-visible minority	40	40	11	6	3	0	80	9	11289
2014	Visible minority	43	38	12	4	2	1	81	7	1317
2014	Non-visible minority	38	40	12	5	4	1	79	9	13327
2011	Visible minority	49	36	8	4	2	1	86	6	1424
2011	Non-visible minority	39	41	11	5	3	1	81	8	14710
2008	Visible minority	50	35	8	3	2	1	86	5	951
2008	Non-visible minority	45	39	8	4	3	1	85	7	10816

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	37	14	9	7	0	0	69	17	1191
2017	Non-visible minority	28	36	15	11	9	0	0	64	21	11271

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	59	30	6	3	1	90	4	1186
2017	Non-visible minority	57	32	7	2	1	89	4	11254
2014	Visible minority	64	26	7	2	1	89	3	1316
2014	Non-visible minority	65	26	6	2	1	90	3	13325
2011	Visible minority	63	27	6	2	1	91	3	1423
2011	Non-visible minority	63	28	6	2	1	91	3	14706

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	41	13	8	7	0	1	72	15	1181
2017	Non-visible minority	30	40	12	11	7	0	0	70	18	11241
2014	Visible minority	19	43	15	14	9	0	1	62	23	1317
2014	Non-visible minority	22	42	13	13	10	0	0	64	23	13329
2011	Visible minority	31	38	12	9	8	1	1	70	17	1423
2011	Non-visible minority	30	41	12	11	7	0	0	71	18	14705

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	36	15	8	6	71	15	1185
2017	Non-visible minority	33	35	14	10	7	69	17	11247
2014	Visible minority	27	38	17	9	9	65	18	1317
2014	Non-visible minority	29	37	15	11	8	66	19	13336

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	36	15	9	5	0	0	70	15	1185
2017	Non-visible minority	31	37	15	10	7	0	0	68	18	11247
2014	Visible minority	25	39	16	12	8	0	0	64	20	1317
2014	Non-visible minority	28	36	16	12	8	0	0	64	20	13328
2011	Visible minority	34	40	12	7	5	1	1	76	12	1422
2011	Non-visible minority	34	41	13	8	4	1	0	75	12	14680

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	35	11	4	2	82	7	1183
2017	Non-visible minority	43	38	11	5	3	81	8	11232
2014	Visible minority	43	37	11	5	3	80	8	1317
2014	Non-visible minority	43	38	10	5	3	82	9	13323
2011	Visible minority	45	39	8	5	3	84	8	1423
2011	Non-visible minority	46	39	8	5	2	85	7	14694
2008	Visible minority	45	39	9	5	3	84	8	951
2008	Non-visible minority	48	38	7	5	2	87	7	10825

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	36	14	5	2	2	78	7	1195
2017	Non-visible minority	38	34	15	7	4	1	73	12	11301
2014	Visible minority	35	35	18	6	4	1	71	11	1317
2014	Non-visible minority	36	34	17	7	5	1	71	12	13333
2011	Visible minority	36	38	16	5	4	1	75	9	1424
2011	Non-visible minority	35	35	18	8	4	1	70	12	14702
2008	Visible minority	32	34	22	8	3	0	66	12	952
2008	Non-visible minority	31	36	19	9	5	0	67	14	10823

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	20	35	18	8	1	6	28	34	1188
2017	Non-visible minority	11	26	34	17	8	0	2	26	38	11234
2014	Visible minority	12	26	37	15	6	1	4	21	40	1313
2014	Non-visible minority	12	29	35	16	6	0	2	23	41	13311
2011	Visible minority	11	25	33	19	7	1	3	28	38	1415
2011	Non-visible minority	12	28	34	16	7	0	2	24	41	14655
2008	Visible minority	11	26	34	16	7	1	5	25	39	944
2008	Non-visible minority	12	29	33	17	7	1	1	24	42	10786

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	17	24	22	16	3	8	42	31	1181
2017	Non-visible minority	12	21	29	20	13	1	3	35	35	11188
2014	Visible minority	12	21	33	17	10	4	4	29	36	1313
2014	Non-visible minority	14	24	30	19	10	1	2	30	40	13306
2011	Visible minority	9	17	29	23	13	3	6	40	28	1411
2011	Non-visible minority	11	21	29	22	13	1	3	36	33	14624
2008	Visible minority	10	17	27	22	13	4	7	39	30	941
2008	Non-visible minority	11	20	29	23	13	2	2	38	32	10767

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	25	27	11	8	2	6	20	50	1185
2017	Non-visible minority	22	27	26	13	8	1	3	21	51	11221
2014	Visible minority	22	27	27	10	7	2	4	18	53	1310
2014	Non-visible minority	24	28	26	12	6	1	2	19	54	13319
2011	Visible minority	20	25	28	13	7	3	4	22	48	1406
2011	Non-visible minority	21	26	27	14	7	1	3	22	49	14620
2008	Visible minority	19	25	26	13	8	3	5	23	48	937
2008	Non-visible minority	18	26	29	15	8	1	3	24	46	10772

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	12	30	29	15	2	6	48	19	1170
2017	Non-visible minority	6	14	31	28	16	1	3	46	21	11152
2014	Visible minority	6	13	35	29	11	2	4	43	20	1308
2014	Non-visible minority	6	15	33	30	13	1	2	44	22	13256
2011	Visible minority	7	13	31	28	15	1	5	46	21	1404
2011	Non-visible minority	7	16	31	28	14	1	3	43	24	14605
2008	Visible minority	6	13	33	28	13	1	6	44	21	941
2008	Non-visible minority	7	15	32	29	14	1	2	44	23	10765

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	20	29	17	12	1	6	31	38	1186
2017	Non-visible minority	18	24	27	17	11	1	3	28	44	11230
2014	Visible minority	20	25	29	14	8	1	3	24	47	1310
2014	Non-visible minority	23	27	27	14	7	1	2	22	51	13308
2011	Visible minority	15	20	29	17	12	1	6	31	38	1409
2011	Non-visible minority	17	24	29	17	10	1	3	28	42	14647
2008	Visible minority	14	23	27	18	10	2	6	31	40	943
2008	Non-visible minority	15	23	29	19	11	1	2	31	39	10770

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	17	24	20	14	4	9	39	33	1183
2017	Non-visible minority	12	20	25	22	15	1	5	39	34	11211
2014	Visible minority	11	18	27	21	12	4	7	36	33	1306
2014	Non-visible minority	12	19	26	23	14	1	4	40	32	13292
2011	Visible minority	11	18	25	20	14	4	9	38	33	1412
2011	Non-visible minority	12	18	25	23	16	1	5	41	32	14628
2008	Visible minority	15	20	23	19	12	4	7	34	39	942
2008	Non-visible minority	12	21	25	22	14	2	4	39	35	10777

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	17	31	14	9	4	7	26	39	1184
2017	Non-visible minority	19	24	29	14	8	2	4	23	46	11221
2014	Visible minority	18	21	30	15	7	4	4	24	43	1312
2014	Non-visible minority	20	24	30	14	7	2	3	22	46	13295

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	67	17	6	3	2	0	4	88	5	1193
2017	Non-visible minority	66	16	8	3	3	0	4	86	6	11307
2014	Visible minority	70	16	5	3	3	1	3	89	6	1316
2014	Non-visible minority	68	16	6	3	3	0	4	87	7	13339
2011	Visible minority	71	16	5	2	3	0	3	90	4	1424
2011	Non-visible minority	67	15	6	3	3	1	4	86	7	14699
2008	Visible minority	68	13	6	4	3	1	7	87	7	953
2008	Non-visible minority	67	13	5	4	4	1	7	87	8	10824

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	30	16	9	9	5	3	63	19	1195
2017	Non-visible minority	22	33	17	12	11	3	2	58	24	11299
2014	Visible minority	25	32	16	9	11	4	3	61	22	1317
2014	Non-visible minority	23	33	17	13	11	3	1	58	25	13331

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	30	11	9	9	1	71	18	1194
2017	Non-visible minority	34	32	12	11	10	0	67	21	11300
2014	Visible minority	35	31	10	11	12	1	66	23	1315
2014	Non-visible minority	32	32	11	12	11	1	65	23	13327

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	33	13	12	10	3	1	64	23	1194
2017	Non-visible minority	21	35	16	15	11	1	1	57	27	11296
2014	Visible minority	22	35	15	13	10	4	1	59	25	1316
2014	Non-visible minority	19	38	15	16	9	1	1	59	26	13341
2011	Visible minority	27	33	13	14	8	3	1	63	23	1424
2011	Non-visible minority	22	37	14	16	9	1	1	60	26	14702
2008	Visible minority	25	36	11	14	9	3	1	64	25	953
2008	Non-visible minority	23	38	13	14	9	2	1	63	24	10821

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	28	14	10	12	8	2	60	25	1193
2017	Non-visible minority	20	28	16	15	12	7	1	53	29	11304
2014	Visible minority	19	27	17	14	14	9	1	50	30	1315
2014	Non-visible minority	20	28	16	15	13	6	2	52	30	13342
2011	Visible minority	24	26	14	14	13	7	1	55	30	1423
2011	Non-visible minority	24	27	16	15	13	5	1	54	30	14691
2008	Visible minority	24	25	14	14	14	9	1	55	30	951
2008	Non-visible minority	25	28	14	14	12	5	1	57	28	10815

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	21	19	15	14	14	3	43	34	1194
2017	Non-visible minority	9	20	19	21	19	10	2	33	45	11299
2014	Visible minority	10	20	22	17	17	13	2	35	40	1313
2014	Non-visible minority	8	20	19	22	21	8	2	31	47	13339

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	37	9	7	5	1	79	12	1192
2017	Non-visible minority	32	41	12	9	5	0	74	15	11278
2014	Visible minority	31	40	12	9	7	0	72	16	1314
2014	Non-visible minority	30	43	12	10	5	0	73	15	13326

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	34	11	7	7	0	1	75	14	1196
2017	Non-visible minority	32	37	15	9	7	0	0	69	16	11307
2014	Visible minority	35	36	13	8	7	0	0	71	15	1317
2014	Non-visible minority	31	37	14	10	7	0	0	68	17	13337
2011	Visible minority	35	37	12	9	6	0	1	72	15	1421
2011	Non-visible minority	30	37	15	11	8	0	0	67	18	14694
2008	Visible minority	34	34	15	8	8	1	1	69	16	949
2008	Non-visible minority	29	37	13	11	9	0	0	67	21	10815

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	30	12	6	5	2	1	76	11	1197
2017	Non-visible minority	38	32	14	8	6	2	1	72	14	11304
2014	Visible minority	36	30	15	8	7	2	1	69	16	1317
2014	Non-visible minority	36	33	14	8	6	2	1	71	15	13337
2011	Visible minority	38	31	14	8	6	2	1	72	14	1421
2011	Non-visible minority	37	32	14	9	6	2	0	70	16	14688
2008	Visible minority	38	30	14	7	7	4	0	71	15	949
2008	Non-visible minority	36	32	13	9	8	2	0	70	17	10816

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	32	11	7	5	1	1	76	12	1196
2017	Non-visible minority	37	34	12	10	7	1	0	71	17	11302
2014	Visible minority	34	36	12	10	7	0	1	71	18	1314
2014	Non-visible minority	35	34	12	10	8	1	0	69	18	13342
2011	Visible minority	39	32	13	8	7	0	1	72	15	1422
2011	Non-visible minority	34	35	12	11	7	0	0	69	19	14685
2008	Visible minority	36	33	15	8	7	1	0	70	15	950
2008	Non-visible minority	34	35	11	11	9	1	0	69	20	10813

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	76	14	4	1	2	3	93	2	1193
2017	Non-visible minority	73	14	5	2	2	3	90	4	11282
2014	Visible minority	73	15	4	2	3	3	91	5	1317
2014	Non-visible minority	73	14	5	2	3	4	91	4	13329
2011	Visible minority	74	15	3	1	2	4	93	3	1422
2011	Non-visible minority	74	12	5	2	3	4	90	5	14687
2008	Visible minority	77	10	4	1	2	6	93	3	952
2008	Non-visible minority	77	9	3	2	3	6	91	5	10802

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	24	9	5	5	3	6	78	12	1191
2017	Non-visible minority	43	25	10	5	7	3	7	75	13	11282
2014	Visible minority	43	25	11	5	6	3	7	75	12	1316
2014	Non-visible minority	40	24	11	6	8	3	8	72	16	13338
2011	Visible minority	41	26	12	6	9	2	4	72	16	1424
2011	Non-visible minority	37	26	12	7	10	3	6	68	19	14703

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	28	8	4	5	1	1	82	9	1188
2017	Non-visible minority	48	30	9	6	5	1	0	79	12	11278

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	50	26	12	5	5	2	1	78	10	1191
2017	Non-visible minority	47	28	13	5	5	1	0	76	11	11289

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	26	12	6	5	0	1	76	12	1191
2017	Non-visible minority	44	29	12	7	7	0	0	74	14	11252
2014	Visible minority	42	30	11	7	8	1	0	73	16	1314
2014	Non-visible minority	41	31	12	8	7	0	0	72	16	13325

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	44	17	8	3	2	4	70	12	279
2017	Non-visible minority	22	37	16	12	7	2	5	63	20	2977
2014	Visible minority	21	38	14	11	8	3	5	64	21	258
2014	Non-visible minority	23	36	16	11	8	2	4	62	20	3338

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	30	16	8	7	6	1	67	16	1195
2017	Non-visible minority	25	33	17	11	9	4	0	61	21	11315
2014	Visible minority	24	32	17	10	9	8	0	61	20	1316
2014	Non-visible minority	22	34	17	12	10	4	0	59	23	13326
2011	Visible minority	26	30	20	9	7	8	1	61	17	1420
2011	Non-visible minority	23	31	19	12	11	4	0	57	24	14689

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	30	19	10	9	3	0	60	20	1193
2017	Non-visible minority	22	31	17	15	12	2	0	54	28	11314
2014	Visible minority	21	31	20	12	11	4	0	54	24	1317
2014	Non-visible minority	18	31	19	16	14	1	0	50	31	13328
2011	Visible minority	23	33	19	10	11	3	1	59	22	1423
2011	Non-visible minority	19	32	19	14	15	2	0	52	29	14684
2008	Visible minority	27	33	16	10	11	4	1	63	21	952
2008	Non-visible minority	23	34	18	13	11	2	0	58	24	10809

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	28	18	15	10	6	1	54	27	1196
2017	Non-visible minority	14	29	20	18	14	3	0	45	34	11307
2014	Visible minority	15	29	20	17	12	6	0	47	31	1315
2014	Non-visible minority	12	27	21	19	16	3	0	41	37	13323
2011	Visible minority	15	34	19	17	8	7	0	53	27	1419
2011	Non-visible minority	11	32	21	19	13	4	0	44	34	14682
2008	Visible minority	16	31	19	13	11	9	1	52	27	952
2008	Non-visible minority	12	33	19	19	12	4	0	47	33	10816

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	26	16	11	13	9	1	55	27	1192
2017	Non-visible minority	17	25	19	15	19	5	0	44	36	11307
2014	Visible minority	17	25	20	13	15	10	0	46	32	1315
2014	Non-visible minority	14	23	20	17	21	5	0	39	40	13328
2011	Visible minority	16	28	19	12	13	10	1	50	29	1422
2011	Non-visible minority	13	26	20	17	17	7	0	42	37	14681
2008	Visible minority	20	22	19	11	16	13	1	48	30	953
2008	Non-visible minority	13	27	20	16	16	8	0	43	35	10818

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	30	17	15	11	4	1	54	28	1194
2017	Non-visible minority	14	30	18	20	16	2	0	45	37	11289
2014	Visible minority	17	32	17	17	14	4	0	50	33	1315
2014	Non-visible minority	12	29	18	21	18	2	0	41	40	13323
2011	Visible minority	16	34	17	17	11	4	0	52	30	1420
2011	Non-visible minority	12	32	18	21	15	2	0	45	37	14671
2008	Visible minority	19	36	16	15	10	4	0	58	26	951
2008	Non-visible minority	13	36	15	21	12	2	0	50	34	10813

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	41	16	9	5	2	1	70	14	1191
2017	Non-visible minority	21	39	19	12	7	1	0	61	19	11297
2014	Visible minority	25	38	18	11	6	3	0	64	18	1316
2014	Non-visible minority	19	37	19	13	9	2	0	58	22	13334
2011	Visible minority	27	42	15	8	5	2	0	71	14	1420
2011	Non-visible minority	21	42	18	12	6	1	0	64	18	14685

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	42	13	3	3	4	1	80	7	1192
2017	Non-visible minority	31	41	16	6	3	2	1	75	9	11282
2014	Visible minority	31	39	15	5	2	5	2	76	8	1315
2014	Non-visible minority	32	41	15	6	2	3	1	76	9	13333
2011	Visible minority	34	39	14	4	2	5	2	78	7	1421
2011	Non-visible minority	31	40	16	6	3	3	1	74	10	14684

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	38	12	7	5	3	2	74	13	1188
2017	Non-visible minority	33	38	13	8	5	2	1	73	14	11281
2014	Visible minority	33	39	13	7	4	3	1	75	12	1315
2014	Non-visible minority	34	39	12	8	5	2	1	74	13	13337
2011	Visible minority	36	35	12	7	5	4	1	75	13	1422
2011	Non-visible minority	36	37	11	7	5	3	1	75	13	14668
2008	Visible minority	34	35	12	7	6	6	1	74	14	953
2008	Non-visible minority	34	36	12	9	6	3	1	73	15	10810

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	36	14	7	6	3	2	72	13	1190
2017	Non-visible minority	29	36	18	9	6	2	1	67	15	11283
2014	Visible minority	25	37	16	9	6	4	1	66	16	1314
2014	Non-visible minority	24	36	19	10	7	3	1	63	17	13333
2011	Visible minority	21	35	20	10	8	5	2	60	19	1422
2011	Non-visible minority	20	36	22	10	7	4	1	58	19	14688

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	27	17	9	14	8	3	54	26	1191
2017	Non-visible minority	22	29	17	13	12	5	1	55	27	11266
2014	Visible minority	17	25	19	14	13	9	2	48	31	1314
2014	Non-visible minority	19	29	17	14	14	6	1	51	31	13327
2011	Visible minority	18	23	20	12	13	11	3	48	29	1425
2011	Non-visible minority	19	28	18	14	13	7	1	51	30	14689

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	60	21	8	2	2	2	4	87	5	1192
2017	Non-visible minority	58	20	10	3	2	1	6	83	6	11309
2014	Visible minority	57	23	7	3	2	2	6	86	6	1316
2014	Non-visible minority	57	20	9	3	3	2	6	83	7	13338

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	22	5	2	2	2	3	91	4	1193
2017	Non-visible minority	62	21	8	2	2	2	3	87	4	11306
2014	Visible minority	62	22	7	2	2	3	4	89	4	1315
2014	Non-visible minority	61	21	7	2	2	3	4	87	5	13338
2011	Visible minority	68	20	5	2	2	2	2	91	3	1423
2011	Non-visible minority	65	19	8	2	1	2	3	88	4	14681
2008	Visible minority	66	18	6	2	2	3	4	90	4	950
2008	Non-visible minority	65	18	7	3	2	2	3	88	4	10823

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	31	14	11	12	2	1	61	24	1194
2017	Non-visible minority	22	33	17	15	12	2	1	56	27	11308
2014	Visible minority	20	29	17	17	15	2	1	50	33	1315
2014	Non-visible minority	18	31	18	16	15	2	1	50	32	13330
2011	Visible minority	24	35	15	11	12	1	1	61	24	1423
2011	Non-visible minority	23	34	16	14	11	1	1	58	26	14682
2008	Visible minority	27	30	16	13	12	2	1	59	25	952
2008	Non-visible minority	21	36	17	14	11	1	0	58	25	10816

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	24	15	15	19	3	2	49	36	1196
2017	Non-visible minority	15	24	15	16	22	2	6	42	41	11306
2014	Visible minority	12	22	15	17	28	3	3	36	48	1316
2014	Non-visible minority	12	21	16	17	28	2	5	35	48	13337
2011	Visible minority	17	24	17	14	23	3	3	43	39	1423
2011	Non-visible minority	13	23	16	17	25	1	4	39	44	14682
2008	Visible minority	19	29	11	14	20	4	3	52	36	949
2008	Non-visible minority	15	27	15	17	21	2	4	44	40	10820

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	34	21	11	7	6	1	59	19	1196
2017	Non-visible minority	20	38	20	11	7	3	0	60	19	11314

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	33	15	6	6	4	1	72	13	1196
2017	Non-visible minority	34	36	18	4	3	3	1	73	8	11295
2014	Visible minority	33	37	15	6	6	3	0	72	12	1315
2014	Non-visible minority	36	36	17	4	3	4	1	76	7	13337

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	38	12	6	4	2	1	77	10	1193
2017	Non-visible minority	33	41	15	6	3	2	0	76	9	11277
2014	Visible minority	33	37	15	8	5	2	0	72	13	1315
2014	Non-visible minority	34	38	16	6	3	3	0	74	9	13334
2011	Visible minority	29	38	16	6	6	3	1	71	12	1421
2011	Non-visible minority	28	39	18	8	5	3	0	68	13	14683

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	38	8	5	3	1	83	8	1196
2017	Non-visible minority	41	39	10	6	4	0	81	9	11291
2014	Visible minority	40	39	12	5	4	1	80	8	1313
2014	Non-visible minority	41	38	11	6	4	0	79	10	13326
2011	Visible minority	41	39	10	5	4	1	81	9	1419
2011	Non-visible minority	38	39	12	6	5	0	77	11	14667
2008	Visible minority	37	39	12	5	6	0	77	11	950
2008	Non-visible minority	36	41	11	7	5	0	77	12	10806

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	31	17	6	4	1	73	11	1196
2017	Non-visible minority	33	34	17	9	7	0	67	16	11278
2014	Visible minority	29	38	17	9	6	1	68	15	1315
2014	Non-visible minority	27	36	17	11	8	0	64	19	13341
2011	Visible minority	33	37	16	7	6	1	71	13	1424
2011	Non-visible minority	30	37	17	8	6	0	68	15	14691

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	34	16	7	4	0	72	11	1192
2017	Non-visible minority	31	36	15	10	7	0	68	17	11284
2014	Visible minority	28	38	18	9	6	1	67	15	1314
2014	Non-visible minority	26	38	16	12	8	0	64	20	13341
2011	Visible minority	32	39	15	8	6	1	72	13	1419
2011	Non-visible minority	28	40	16	10	6	0	68	16	14683
2008	Visible minority	34	37	13	10	5	0	71	15	949
2008	Non-visible minority	32	40	13	10	5	0	72	15	10811

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	27	17	10	8	4	1	63	19	1195
2017	Non-visible minority	33	27	18	11	9	3	1	62	20	11281
2014	Visible minority	29	28	18	13	10	3	0	58	23	1313
2014	Non-visible minority	31	26	18	12	10	3	0	59	23	13336
2011	Visible minority	32	27	16	10	10	4	0	62	21	1424
2011	Non-visible minority	33	28	16	11	9	3	0	63	21	14687
2008	Visible minority	29	24	17	13	10	6	1	57	25	948
2008	Non-visible minority	33	28	15	10	8	4	1	64	20	10806

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	27	39	35	1198
2017	Non-visible minority	23	47	30	11311
2014	Visible minority	25	37	38	1317
2014	Non-visible minority	22	47	31	13332
2011	Visible minority	26	40	34	1423
2011	Non-visible minority	21	51	28	14703

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	12	38	34	3	7	7	338
2017	Non-visible minority	33	24	25	6	6	7	2730
2014	Visible minority	10	34	32	10	9999	14	359
2014	Non-visible minority	33	23	25	9	9999	10	3168
2011	Visible minority	8	47	33	5	9999	8	402
2011	Non-visible minority	30	28	26	6	9999	10	3313

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	19	81	1197
2017	Non-visible minority	18	82	11281
2014	Visible minority	24	76	1313
2014	Non-visible minority	19	81	13322

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	233
2017	Non-visible minority	53	1925
2014	Visible minority	50	308
2014	Non-visible minority	54	2494

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	63	233
2017	Non-visible minority	63	1925
2014	Visible minority	62	308
2014	Non-visible minority	63	2494

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	233
2017	Non-visible minority	7	1925
2014	Visible minority	10	308
2014	Non-visible minority	8	2494

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	0	1925
2014	Non-visible minority	1	2494

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	233
2017	Non-visible minority	7	1925
2014	Visible minority	9	308
2014	Non-visible minority	7	2494

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	233
2017	Non-visible minority	3	1925
2014	Visible minority	4	308
2014	Non-visible minority	3	2494

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	233
2017	Non-visible minority	6	1925
2014	Visible minority	9	308
2014	Non-visible minority	4	2494

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	234
2017	Non-visible minority	42	1925
2014	Visible minority	35	309
2014	Non-visible minority	42	2497

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	234
2017	Non-visible minority	41	1925
2014	Visible minority	38	309
2014	Non-visible minority	41	2497

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	234
2017	Non-visible minority	44	1925
2014	Visible minority	49	309
2014	Non-visible minority	44	2497

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	39	234
2017	Non-visible minority	40	1925
2014	Visible minority	38	309
2014	Non-visible minority	40	2497

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	234
2017	Non-visible minority	32	1925
2014	Visible minority	28	309
2014	Non-visible minority	32	2497

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	234
2017	Non-visible minority	56	1925
2014	Visible minority	59	309
2014	Non-visible minority	57	2497

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	32	234
2017	Non-visible minority	37	1925
2014	Visible minority	29	309
2014	Non-visible minority	37	2497

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	1925
2014	Visible minority	2	309
2014	Non-visible minority	2	2497

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	234
2017	Non-visible minority	10	1925
2014	Visible minority	9	309
2014	Non-visible minority	8	2497

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	234
2017	Non-visible minority	15	1925
2014	Visible minority	11	309
2014	Non-visible minority	15	2497

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	234
2017	Non-visible minority	48	1925
2014	Visible minority	52	309
2014	Non-visible minority	46	2497

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	234
2017	Non-visible minority	33	1925
2014	Visible minority	30	309
2014	Non-visible minority	31	2497

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	234
2017	Non-visible minority	14	1925
2014	Visible minority	14	309
2014	Non-visible minority	13	2497

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	234
2017	Non-visible minority	55	1925
2014	Visible minority	50	308
2014	Non-visible minority	52	2496

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	234
2017	Non-visible minority	28	1925
2014	Visible minority	30	308
2014	Non-visible minority	29	2496

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	234
2017	Non-visible minority	10	1925
2014	Visible minority	11	308
2014	Non-visible minority	13	2496

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	234
2017	Non-visible minority	26	1925
2014	Visible minority	24	308
2014	Non-visible minority	24	2496

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	234
2017	Non-visible minority	11	1925
2014	Visible minority	14	308
2014	Non-visible minority	12	2496

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	234
2017	Non-visible minority	12	1925
2014	Visible minority	10	308
2014	Non-visible minority	11	2496

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	234
2017	Non-visible minority	13	1925
2014	Visible minority	16	308
2014	Non-visible minority	15	2496

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	234
2017	Non-visible minority	12	1925
2014	Visible minority	9	308
2014	Non-visible minority	10	2496

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	234
2017	Non-visible minority	23	1925
2014	Visible minority	27	308
2014	Non-visible minority	23	2496

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	209
2017	Non-visible minority	14	1684
2014	Visible minority	12	281
2014	Non-visible minority	13	2226

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	209
2017	Non-visible minority	17	1684
2014	Visible minority	17	281
2014	Non-visible minority	15	2226

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	209
2017	Non-visible minority	11	1684
2014	Visible minority	11	281
2014	Non-visible minority	11	2226

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	209
2017	Non-visible minority	8	1684
2014	Visible minority	11	281
2014	Non-visible minority	8	2226

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	209
2017	Non-visible minority	12	1684
2014	Visible minority	11	281
2014	Non-visible minority	12	2226

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	209
2017	Non-visible minority	14	1684
2014	Visible minority	12	281
2014	Non-visible minority	12	2226

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	209
2017	Non-visible minority	10	1684
2014	Visible minority	10	281
2014	Non-visible minority	8	2226

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	209
2017	Non-visible minority	8	1684
2014	Visible minority	7	281
2014	Non-visible minority	7	2226

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	209
2017	Non-visible minority	11	1684
2014	Visible minority	8	281
2014	Non-visible minority	10	2226

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	209
2017	Non-visible minority	23	1684
2014	Visible minority	23	281
2014	Non-visible minority	24	2226

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	209
2017	Non-visible minority	9	1684
2014	Visible minority	5	281
2014	Non-visible minority	9	2226

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	209
2017	Non-visible minority	39	1684
2014	Visible minority	41	281
2014	Non-visible minority	40	2226

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	2	1684
2014	Visible minority	2	281
2014	Non-visible minority	2	2226

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	209
2017	Non-visible minority	53	1684
2014	Visible minority	55	281
2014	Non-visible minority	56	2226

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	2	1684

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	209
2017	Non-visible minority	13	1684
2014	Visible minority	13	281
2014	Non-visible minority	12	2226

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	91	9	233
2017	Non-visible minority	96	4	1922

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	23	18	6	8	19	5	58	18	1197
2017	Non-visible minority	20	26	20	9	8	13	3	55	20	11309
2014	Visible minority	17	22	20	8	9	20	5	52	22	1316
2014	Non-visible minority	18	25	21	8	9	16	3	53	21	13337

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	33	13	6	5	6	1	75	11	1195
2017	Non-visible minority	34	34	16	7	6	3	1	71	13	11287
2014	Visible minority	28	30	21	6	5	9	1	64	13	1315
2014	Non-visible minority	27	34	18	8	6	6	1	65	15	13321
2011	Visible minority	34	34	14	5	5	7	1	74	11	1421
2011	Non-visible minority	33	37	16	7	4	3	0	73	11	14673

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	46	11	5	3	1	3	81	7	1195
2017	Non-visible minority	33	49	8	4	1	1	3	85	6	11311
2014	Visible minority	29	50	11	5	1	2	2	83	6	1314
2014	Non-visible minority	33	51	9	4	1	1	2	86	5	13342
2011	Visible minority	27	52	11	5	2	2	2	82	7	1421
2011	Non-visible minority	31	52	8	4	1	1	2	85	6	14697
2008	Visible minority	30	49	8	6	3	3	2	82	9	952
2008	Non-visible minority	30	49	9	5	2	1	2	83	8	10833

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	28	22	9	4	16	6	55	17	1195
2017	Non-visible minority	12	28	23	10	7	14	6	50	21	11288
2014	Visible minority	11	28	25	8	5	17	6	51	17	1316
2014	Non-visible minority	11	28	24	11	8	13	6	48	23	13335
2011	Visible minority	11	29	25	7	7	16	6	51	17	1421
2011	Non-visible minority	11	29	24	11	8	13	4	48	22	14691

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	31	10	5	2	7	3	81	8	1195
2017	Non-visible minority	38	36	11	5	3	5	3	79	8	11311
2014	Visible minority	33	36	14	5	3	7	2	76	9	1313
2014	Non-visible minority	36	36	12	5	3	5	2	77	9	13344
2011	Visible minority	36	34	11	6	3	8	2	78	10	1421
2011	Non-visible minority	36	36	12	6	3	5	2	77	10	14692
2008	Visible minority	39	34	10	4	2	10	2	82	7	952
2008	Non-visible minority	34	38	12	5	3	5	2	78	9	10827

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	32	14	4	3	10	3	75	9	1193
2017	Non-visible minority	31	35	14	7	5	6	3	72	13	11291
2014	Visible minority	27	36	16	6	3	9	2	71	11	1313
2014	Non-visible minority	28	35	15	8	6	6	2	68	16	13323
2011	Visible minority	31	33	14	5	4	11	2	74	10	1421
2011	Non-visible minority	29	36	14	8	5	6	2	70	14	14687
2008	Visible minority	33	33	13	6	5	8	2	73	12	952
2008	Non-visible minority	33	36	12	8	4	4	2	74	14	10815

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	14	86	1193
2017	Non-visible minority	6	94	11279
2014	Visible minority	15	85	1314
2014	Non-visible minority	7	93	13309

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	49	167
2017	Non-visible minority	41	683
2014	Visible minority	46	192
2014	Non-visible minority	40	880

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	69	167
2017	Non-visible minority	80	683
2014	Visible minority	75	192
2014	Non-visible minority	80	880

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	167
2017	Non-visible minority	4	683
2014	Visible minority	10	192
2014	Non-visible minority	4	880

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	167
2017	Non-visible minority	9	683
2014	Visible minority	14	192
2014	Non-visible minority	9	880

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	167
2017	Non-visible minority	4	683
2014	Visible minority	8	192
2014	Non-visible minority	4	880

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	167
2017	Non-visible minority	8	683
2014	Visible minority	9	192
2014	Non-visible minority	9	880

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	167
2017	Non-visible minority	6	679
2014	Visible minority	54	191
2014	Non-visible minority	5	879

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	35	167
2017	Non-visible minority	9	679
2014	Visible minority	44	191
2014	Non-visible minority	9	879

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	30	167
2017	Non-visible minority	4	679
2014	Visible minority	34	191
2014	Non-visible minority	3	879

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	167
2017	Non-visible minority	3	679
2014	Visible minority	10	191
2014	Non-visible minority	3	879

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	167
2017	Non-visible minority	26	679
2014	Visible minority	13	191
2014	Non-visible minority	21	879

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	167
2017	Non-visible minority	31	679
2014	Visible minority	15	191
2014	Non-visible minority	21	879

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	4	679
2014	Non-visible minority	2	879

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	2	679

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	3	167
2017	Non-visible minority	8	679
2014	Visible minority	6	191
2014	Non-visible minority	8	879

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	167
2017	Non-visible minority	14	679
2014	Visible minority	11	191
2014	Non-visible minority	14	879

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	167
2017	Non-visible minority	21	679
2014	Visible minority	10	191
2014	Non-visible minority	19	879

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	1	679
2014	Visible minority	0	191
2014	Non-visible minority	1	879

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	167
2017	Non-visible minority	27	679
2014	Visible minority	26	191
2014	Non-visible minority	40	879

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	167
2017	Non-visible minority	36	688
2014	Visible minority	31	193
2014	Non-visible minority	32	878

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	167
2017	Non-visible minority	21	688
2014	Visible minority	18	193
2014	Non-visible minority	19	878

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	167
2017	Non-visible minority	9	688
2014	Visible minority	8	193
2014	Non-visible minority	8	878

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	167
2017	Non-visible minority	26	688
2014	Visible minority	19	193
2014	Non-visible minority	24	878

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	167
2017	Non-visible minority	8	688
2014	Visible minority	6	193
2014	Non-visible minority	5	878

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	167
2017	Non-visible minority	12	688
2014	Visible minority	8	193
2014	Non-visible minority	9	878

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	167
2017	Non-visible minority	10	688
2014	Visible minority	9	193
2014	Non-visible minority	10	878

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	167
2017	Non-visible minority	7	688
2014	Visible minority	8	193
2014	Non-visible minority	10	878

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	52	167
2017	Non-visible minority	41	688
2014	Visible minority	50	193
2014	Non-visible minority	41	878

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	151
2017	Non-visible minority	8	608
2014	Visible minority	4	179
2014	Non-visible minority	7	791

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	151
2017	Non-visible minority	14	608
2014	Visible minority	11	179
2014	Non-visible minority	9	791

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	151
2017	Non-visible minority	6	608
2014	Visible minority	3	179
2014	Non-visible minority	4	791

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	151
2017	Non-visible minority	2	608
2014	Non-visible minority	3	791

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	151
2017	Non-visible minority	4	608
2014	Visible minority	5	179
2014	Non-visible minority	4	791

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	151
2017	Non-visible minority	8	608
2014	Visible minority	8	179
2014	Non-visible minority	7	791

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	151
2017	Non-visible minority	8	608
2014	Visible minority	7	179
2014	Non-visible minority	5	791

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	151
2017	Non-visible minority	10	608
2014	Visible minority	11	179
2014	Non-visible minority	8	791

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	151
2017	Non-visible minority	14	608
2014	Visible minority	7	179
2014	Non-visible minority	10	791

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	151
2017	Non-visible minority	27	608
2014	Visible minority	24	179
2014	Non-visible minority	24	791

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	151
2017	Non-visible minority	11	608
2014	Visible minority	8	179
2014	Non-visible minority	9	791

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	151
2017	Non-visible minority	43	608
2014	Visible minority	43	179
2014	Non-visible minority	40	791

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	3	608
2014	Visible minority	3	179
2014	Non-visible minority	2	791

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	151
2017	Non-visible minority	66	608
2014	Visible minority	65	179
2014	Non-visible minority	67	791

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	2	608

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	151
2017	Non-visible minority	11	608
2014	Visible minority	16	179
2014	Non-visible minority	13	791

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	92	8	168
2017	Non-visible minority	94	6	688

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	23	18	4	5	22	6	63	12	1192
2017	Non-visible minority	22	25	23	4	3	19	5	61	9	11298
2014	Visible minority	16	21	23	6	6	24	5	52	16	1312
2014	Non-visible minority	19	24	23	4	3	22	5	59	10	13334

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	31	15	4	4	9	2	74	9	1194
2017	Non-visible minority	35	34	17	4	3	6	1	74	8	11288
2014	Visible minority	28	29	20	5	5	12	1	65	12	1311
2014	Non-visible minority	29	33	20	5	3	10	1	70	8	13321
2011	Visible minority	34	35	15	5	3	8	1	75	9	1419
2011	Non-visible minority	37	37	15	4	2	5	0	78	7	14694

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	23	20	14	16	1	3	49	31	1187
2017	Non-visible minority	20	22	20	15	21	0	1	43	37	11282

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	31	21	11	8	1	2	58	20	1190
2017	Non-visible minority	24	28	24	14	9	0	1	53	22	11284

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	31	29	19	10	6	1	4	63	16	1184
2017	Non-visible minority	31	31	20	10	5	0	2	63	16	11245

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	23	19	17	15	1	4	47	33	1184
2017	Non-visible minority	20	23	22	17	16	0	2	44	34	11282

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	24	11	4	3	1	12	79	8	1184
2017	Non-visible minority	49	23	11	5	3	0	10	80	8	11250

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	30	17	9	7	0	2	66	17	1180
2017	Non-visible minority	37	31	18	8	4	0	1	69	13	11238

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	31	21	10	5	1	3	62	16	1181
2017	Non-visible minority	29	32	21	10	5	0	1	63	16	11235

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	32	21	10	7	1	3	59	19	1185
2017	Non-visible minority	24	31	23	13	7	0	1	56	21	11233

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	32	16	12	7	1	3	63	20	1184
2017	Non-visible minority	31	30	20	11	7	0	1	62	18	11240

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	29	18	9	6	1	4	66	15	1177
2017	Non-visible minority	35	31	18	9	5	1	2	67	14	11194

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	24	11	4	4	0	4	80	8	1188
2017	Non-visible minority	53	27	12	5	2	0	1	81	7	11288

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	61	15	7	5	6	2	4	80	12	1188
2017	Non-visible minority	71	15	6	4	3	1	2	88	6	11288

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	25	11	5	3	0	3	81	8	1187
2017	Non-visible minority	51	30	10	5	3	0	1	82	7	11280

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	21	9	6	7	1	3	77	14	1193
2017	Non-visible minority	55	23	10	6	5	0	1	80	11	11284

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	14	5	3	2	1	22	87	7	1186
2017	Non-visible minority	55	14	5	2	1	0	22	89	4	11277

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	17	7	3	1	1	9	88	5	1183
2017	Non-visible minority	65	20	7	2	1	0	6	90	3	11223

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	62	17	6	4	5	1	5	84	9	1187
2017	Non-visible minority	69	17	6	3	2	1	3	89	5	11294

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	51	26	10	4	3	0	5	82	7	1187
2017	Non-visible minority	54	28	10	3	2	0	2	84	5	11262

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	33	33	11	4	1	1	51	15	1195
2017	Non-visible minority	16	31	35	12	5	0	0	47	17	11319

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	14	40	25	11	1	2	37	22	1191
2017	Non-visible minority	8	18	38	23	13	0	0	36	26	11248

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	37	15	7	4	4	1	72	12	1192
2017	Non-visible minority	23	39	19	9	6	3	0	64	16	11277

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	37	17	10	8	3	1	64	18	1196
2017	Non-visible minority	19	37	19	14	10	2	0	57	24	11292

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	19	81	1193
2017	Non-visible minority	15	85	11291
2014	Visible minority	17	83	1311
2014	Non-visible minority	15	85	13304

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	75	25	231
2017	Non-visible minority	75	25	1688
2014	Visible minority	73	27	224
2014	Non-visible minority	77	23	1947

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	37	3	5	6	1	86	10	179
2017	Non-visible minority	45	35	7	7	5	0	80	13	1280
2014	Visible minority	53	32	7	3	3	2	87	6	166
2014	Non-visible minority	49	33	6	8	3	0	83	11	1516

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	23	20	12	14	3	1	27	73	1197
2017	Non-visible minority	26	23	21	13	15	3	1	26	74	11301

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	813
2017	Non-visible minority	18	7812

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	36	813
2017	Non-visible minority	29	7812

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	14	813
2017	Non-visible minority	14	7812

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	813
2017	Non-visible minority	47	7812

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	813
2017	Non-visible minority	5	7812

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	813
2017	Non-visible minority	48	7812

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	6	48	17	10	4	16	795
2017	Non-visible minority	7	41	18	12	4	19	7711

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	23	17	16	22	2	7	41	41	819
2017	Non-visible minority	10	20	17	17	26	2	8	33	47	7880

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	4	11	12	16	48	2	6	17	69	819
2017	Non-visible minority	3	9	13	17	50	2	6	13	73	7870

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 118. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me