2017 Public Service Employee Survey Results for Department of National Defence by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	47	5	11	4	0	80	15	2768
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	45	6	15	8	0	71	22	4836
2017	University certificate or diploma below the bachelor's level	27	49	5	13	6	0	76	19	530
2017	Bachelor's degree	32	48	5	11	4	0	81	15	2579
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	49	5	12	6	0	77	18	1874
2014	Secondary or high school graduation certificate or equivalent or less	30	46	7	12	5	0	76	17	3417
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	45	7	15	8	0	70	24	5773
2014	University certificate or diploma below the bachelor's level	28	45	5	11	9	0	74	20	648
2014	Bachelor's degree	31	46	5	13	5	0	77	18	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	45	7	15	6	0	72	22	2017
2011	Secondary or high school graduation certificate or equivalent or less	36	46	5	10	3	0	82	13	4130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	48	5	12	5	0	78	17	6368
2011	University certificate or diploma below the bachelor's level	34	44	5	12	6	0	78	17	690
2011	Bachelor's degree	37	46	4	10	3	0	83	13	3056
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	49	4	11	3	0	82	14	1845
2008	Secondary or high school graduation certificate or equivalent or less	38	46	4	8	3	0	85	11	3075
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	46	5	12	5	0	77	18	4429
2008	University certificate or diploma below the bachelor's level	31	48	4	10	7	1	79	16	540
2008	Bachelor's degree	35	48	3	11	3	0	83	14	2349
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	49	3	8	5	0	84	13	1364

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	27	5	3	1	1	1	90	4	2758
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	25	7	3	2	1	1	88	5	4827
2017	University certificate or diploma below the bachelor's level	58	27	8	4	1	0	2	87	6	529
2017	Bachelor's degree	69	21	4	3	1	1	1	92	4	2572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	22	5	4	2	1	2	89	5	1871
2014	Secondary or high school graduation certificate or equivalent or less	59	28	6	3	1	1	2	90	5	3413
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	27	7	3	2	1	2	88	5	5770
2014	University certificate or diploma below the bachelor's level	59	27	6	5	2	0	1	87	7	648
2014	Bachelor's degree	68	22	4	3	2	1	1	91	5	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	22	5	4	2	0	1	88	6	2015
2011	Secondary or high school graduation certificate or equivalent or less	65	24	4	3	1	1	1	91	4	4128
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	22	5	3	2	1	1	91	5	6367
2011	University certificate or diploma below the bachelor's level	63	24	6	3	1	0	2	90	5	691
2011	Bachelor's degree	73	19	4	3	1	1	1	92	4	3056
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	20	5	4	1	1	1	90	6	1844
2008	Secondary or high school graduation certificate or equivalent or less	66	23	4	3	2	1	2	91	5	3072
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	22	4	3	2	0	2	91	4	4430
2008	University certificate or diploma below the bachelor's level	66	21	5	4	2	1	2	89	6	542
2008	Bachelor's degree	70	21	3	3	2	0	1	92	4	2349
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	22	4	5	2	1	1	89	7	1363

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	23	5	4	2	0	1	88	7	2762
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	19	7	4	2	0	2	87	6	4832
2017	University certificate or diploma below the bachelor's level	61	20	5	6	5	0	2	83	11	530
2017	Bachelor's degree	65	20	6	5	3	0	1	86	8	2578
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	17	7	7	6	0	1	80	13	1875
2014	Secondary or high school graduation certificate or equivalent or less	63	22	6	4	3	0	2	87	7	3413
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	21	6	4	3	0	2	87	7	5770
2014	University certificate or diploma below the bachelor's level	63	21	5	6	4	0	2	85	10	648
2014	Bachelor's degree	64	20	5	6	3	0	1	85	10	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	19	6	6	6	0	1	81	13	2016
2011	Secondary or high school graduation certificate or equivalent or less	68	18	5	4	2	0	2	88	6	4124
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	18	5	3	2	0	2	89	6	6366
2011	University certificate or diploma below the bachelor's level	61	18	6	7	4	0	3	82	11	690
2011	Bachelor's degree	69	17	5	6	3	0	1	86	9	3055
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	17	4	8	5	0	1	83	13	1845
2008	Secondary or high school graduation certificate or equivalent or less	67	19	4	3	3	0	4	89	6	3074
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	17	4	3	2	0	2	90	6	4433
2008	University certificate or diploma below the bachelor's level	65	16	5	7	4	1	2	83	12	543
2008	Bachelor's degree	65	20	5	6	4	0	1	86	10	2347
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	17	6	10	6	0	1	78	16	1365

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	38	9	9	5	0	77	14	2761
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	9	12	7	0	72	19	4823
2017	University certificate or diploma below the bachelor's level	35	37	7	12	8	1	72	20	531
2017	Bachelor's degree	40	38	6	11	5	0	78	16	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	35	7	13	8	0	72	21	1873
2014	Secondary or high school graduation certificate or equivalent or less	38	37	8	10	6	0	75	17	3409
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	8	11	7	0	73	19	5769
2014	University certificate or diploma below the bachelor's level	36	37	8	11	8	0	73	19	644
2014	Bachelor's degree	42	37	6	10	5	0	79	14	2795
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	37	6	10	6	0	77	16	2016
2011	Secondary or high school graduation certificate or equivalent or less	37	39	9	9	5	1	76	15	4121
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	9	11	6	0	73	18	6356
2011	University certificate or diploma below the bachelor's level	36	35	9	14	6	0	72	20	692
2011	Bachelor's degree	40	38	7	9	5	0	78	14	3059
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	35	8	10	5	0	76	15	1843

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	39	12	12	7	0	0	69	19	2756
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	36	13	17	11	0	0	59	28	4833
2017	University certificate or diploma below the bachelor's level	24	35	11	15	14	1	1	60	29	530
2017	Bachelor's degree	27	42	11	14	7	0	0	69	20	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	39	12	13	8	0	0	67	21	1874
2014	Secondary or high school graduation certificate or equivalent or less	28	38	11	13	9	0	0	66	22	3408
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	36	13	18	13	0	0	57	31	5770
2014	University certificate or diploma below the bachelor's level	19	36	13	18	13	0	0	55	31	648
2014	Bachelor's degree	25	38	12	16	10	0	0	63	25	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	40	13	14	8	0	1	64	22	2016
2011	Secondary or high school graduation certificate or equivalent or less	33	39	12	9	5	0	1	73	15	4127
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	40	12	14	8	0	1	66	22	6357
2011	University certificate or diploma below the bachelor's level	26	38	13	13	8	0	1	65	21	690
2011	Bachelor's degree	31	41	11	12	5	0	1	72	17	3057
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	41	12	11	5	0	2	72	16	1844
2008	Secondary or high school graduation certificate or equivalent or less	31	41	12	10	5	0	1	73	15	3072
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	12	14	8	0	0	65	23	4434
2008	University certificate or diploma below the bachelor's level	26	38	12	10	12	0	1	65	23	543
2008	Bachelor's degree	27	44	12	10	5	0	1	72	15	2350
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	13	9	5	1	2	72	15	1366

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	38	11	4	3	0	81	7	2763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	39	10	4	2	0	83	7	4816
2017	University certificate or diploma below the bachelor's level	44	36	9	7	4	0	80	10	530
2017	Bachelor's degree	42	40	9	7	3	0	82	9	2572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	33	6	4	3	0	87	7	1870
2014	Secondary or high school graduation certificate or equivalent or less	42	37	12	5	3	0	79	8	3414
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	38	10	5	3	0	81	8	5770
2014	University certificate or diploma below the bachelor's level	42	37	9	7	5	0	79	12	648
2014	Bachelor's degree	40	40	8	8	4	0	80	12	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	34	7	5	3	0	85	8	2016
2011	Secondary or high school graduation certificate or equivalent or less	48	34	10	4	3	0	82	7	4120
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	10	4	3	0	82	8	6365
2011	University certificate or diploma below the bachelor's level	43	35	10	9	4	1	78	13	690
2011	Bachelor's degree	44	36	10	7	3	0	80	9	3053
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	34	6	4	2	0	88	6	1845
2008	Secondary or high school graduation certificate or equivalent or less	45	38	10	4	2	0	83	6	3078
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	11	5	3	0	82	8	4433
2008	University certificate or diploma below the bachelor's level	36	41	9	7	7	0	78	14	544
2008	Bachelor's degree	40	41	9	7	4	0	81	10	2353
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	33	5	4	2	0	88	6	1364

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	35	7	4	2	87	6	2759
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	35	6	4	3	87	7	4818
2017	University certificate or diploma below the bachelor's level	51	32	7	6	4	83	10	529
2017	Bachelor's degree	49	36	6	6	3	85	9	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	29	5	5	2	87	7	1869
2014	Secondary or high school graduation certificate or equivalent or less	50	34	9	4	3	84	7	3410
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	35	6	5	3	85	8	5770
2014	University certificate or diploma below the bachelor's level	47	35	6	6	6	82	12	648
2014	Bachelor's degree	47	36	7	6	4	83	10	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	30	5	5	4	86	9	2018
2011	Secondary or high school graduation certificate or equivalent or less	54	33	7	3	2	88	5	4128
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	36	6	4	2	88	6	6357
2011	University certificate or diploma below the bachelor's level	49	34	7	6	4	83	10	689
2011	Bachelor's degree	48	37	6	5	3	85	9	3059
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	34	4	4	2	90	6	1844
2008	Secondary or high school graduation certificate or equivalent or less	51	37	7	3	2	88	5	3075
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	39	6	3	2	88	6	4437
2008	University certificate or diploma below the bachelor's level	44	40	5	7	4	84	11	543
2008	Bachelor's degree	45	39	7	5	4	85	8	2351
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	33	4	4	2	90	6	1364

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	38	8	7	3	0	82	10	2757
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	8	8	4	0	80	12	4811
2017	University certificate or diploma below the bachelor's level	43	38	7	7	6	0	80	12	529
2017	Bachelor's degree	46	39	6	6	2	0	86	8	2568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	7	6	3	0	84	9	1869
2014	Secondary or high school graduation certificate or equivalent or less	40	40	10	6	3	0	80	10	3412
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	9	8	4	0	79	12	5767
2014	University certificate or diploma below the bachelor's level	37	44	7	7	4	0	81	11	648
2014	Bachelor's degree	46	38	8	6	2	0	84	8	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	9	6	2	1	83	8	2015

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	33	12	7	4	0	1	77	11	2762
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	12	8	5	0	1	75	13	4816
2017	University certificate or diploma below the bachelor's level	42	30	13	7	7	0	1	73	14	528
2017	Bachelor's degree	47	34	8	7	4	0	0	81	10	2575
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	9	10	6	0	0	75	16	1868
2014	Secondary or high school graduation certificate or equivalent or less	38	34	13	7	6	0	1	73	13	3413
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	15	9	6	0	1	70	15	5769
2014	University certificate or diploma below the bachelor's level	34	35	14	7	9	0	0	70	16	647
2014	Bachelor's degree	42	34	11	8	5	0	1	77	13	2798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	12	8	6	1	1	74	14	2015
2011	Secondary or high school graduation certificate or equivalent or less	41	35	11	7	5	1	1	77	12	4133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	12	8	5	0	1	74	14	6361
2011	University certificate or diploma below the bachelor's level	34	35	15	10	5	0	1	70	15	689
2011	Bachelor's degree	43	37	10	6	3	1	0	81	9	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	10	10	4	1	1	76	14	1846

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	23	13	8	12	2	11	63	23	2757
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	25	12	10	12	2	8	62	24	4815
2017	University certificate or diploma below the bachelor's level	29	25	11	13	14	2	7	59	29	530
2017	Bachelor's degree	29	25	12	12	10	2	10	62	25	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	21	11	13	17	2	12	53	35	1870
2014	Secondary or high school graduation certificate or equivalent or less	29	25	12	9	13	2	10	61	25	3409
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	25	12	9	14	1	7	61	25	5769
2014	University certificate or diploma below the bachelor's level	28	26	10	10	19	1	7	58	31	648
2014	Bachelor's degree	27	24	11	12	15	1	9	57	30	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	21	12	14	19	2	11	49	38	2015
2011	Secondary or high school graduation certificate or equivalent or less	36	24	10	8	12	1	8	66	22	4132
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	24	9	10	12	2	6	65	25	6359
2011	University certificate or diploma below the bachelor's level	32	24	11	10	15	1	6	61	27	689
2011	Bachelor's degree	29	26	10	12	12	2	9	62	27	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	27	9	16	17	1	8	54	35	1843
2008	Secondary or high school graduation certificate or equivalent or less	43	25	9	7	8	1	7	73	17	3074
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	26	8	8	9	2	5	72	19	4425
2008	University certificate or diploma below the bachelor's level	39	25	8	10	11	1	6	69	23	544
2008	Bachelor's degree	30	26	9	13	11	2	9	63	27	2352
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	21	10	16	16	2	13	51	38	1362

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	44	11	6	4	0	79	10	2758
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	43	13	8	5	0	75	13	4829
2017	University certificate or diploma below the bachelor's level	31	44	9	9	6	0	75	15	529
2017	Bachelor's degree	32	45	10	8	4	0	78	13	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	40	8	7	4	0	81	11	1872
2014	Secondary or high school graduation certificate or equivalent or less	32	45	11	7	5	0	77	12	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	45	12	9	5	0	74	14	5776
2014	University certificate or diploma below the bachelor's level	28	48	10	7	7	0	76	14	648
2014	Bachelor's degree	30	44	11	10	6	0	73	16	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	42	9	9	5	0	77	14	2018
2011	Secondary or high school graduation certificate or equivalent or less	42	39	10	5	4	0	81	9	4132
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	11	7	5	0	77	12	6358
2011	University certificate or diploma below the bachelor's level	33	42	11	8	5	1	75	14	690
2011	Bachelor's degree	36	41	11	8	4	0	77	12	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	8	6	3	0	83	9	1846
2008	Secondary or high school graduation certificate or equivalent or less	44	38	9	5	3	0	83	8	3060
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	10	7	4	0	78	12	4406
2008	University certificate or diploma below the bachelor's level	33	43	8	8	8	0	76	16	542
2008	Bachelor's degree	34	43	11	7	4	0	78	12	2346
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	38	7	6	3	0	84	9	1361

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	35	18	12	10	0	59	23	2758
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	32	20	15	12	0	53	27	4829
2017	University certificate or diploma below the bachelor's level	22	33	15	15	13	1	56	29	528
2017	Bachelor's degree	25	37	16	13	9	0	62	22	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	34	16	14	11	0	59	25	1873
2014	Secondary or high school graduation certificate or equivalent or less	22	34	18	14	12	0	56	26	3413
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33	19	16	14	0	51	30	5773
2014	University certificate or diploma below the bachelor's level	17	31	18	19	14	0	48	34	648
2014	Bachelor's degree	20	36	18	16	10	0	56	26	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	18	15	12	0	55	27	2015
2011	Secondary or high school graduation certificate or equivalent or less	22	38	15	13	11	0	60	24	4137
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	35	17	15	13	0	54	28	6377
2011	University certificate or diploma below the bachelor's level	18	34	17	17	12	1	53	30	691
2011	Bachelor's degree	23	39	15	14	9	0	62	23	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	42	15	14	8	0	63	22	1849

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	42	13	9	5	73	14	2757
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	40	15	13	6	65	19	4823
2017	University certificate or diploma below the bachelor's level	24	36	17	14	9	60	23	530
2017	Bachelor's degree	28	42	12	11	7	70	18	2577
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	40	13	11	5	71	16	1869

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	40	11	4	3	0	82	7	2757
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	11	6	4	1	79	10	4822
2017	University certificate or diploma below the bachelor's level	38	41	10	7	4	1	79	11	530
2017	Bachelor's degree	42	40	10	5	3	0	82	8	2576
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	7	5	4	0	84	9	1872
2014	Secondary or high school graduation certificate or equivalent or less	40	40	11	5	3	1	80	8	3410
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	14	5	4	1	77	9	5772
2014	University certificate or diploma below the bachelor's level	37	40	12	5	5	1	78	10	647
2014	Bachelor's degree	39	40	11	6	3	0	79	9	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	10	5	3	0	81	9	2017
2011	Secondary or high school graduation certificate or equivalent or less	43	40	10	4	2	1	83	6	4133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	42	12	5	3	1	79	8	6372
2011	University certificate or diploma below the bachelor's level	41	36	12	8	3	0	78	11	691
2011	Bachelor's degree	41	42	9	5	2	1	83	8	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	39	8	5	2	0	85	7	1849
2008	Secondary or high school graduation certificate or equivalent or less	49	36	8	3	2	1	86	5	3073
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40	8	4	3	1	84	7	4429
2008	University certificate or diploma below the bachelor's level	42	36	12	5	5	0	79	9	543
2008	Bachelor's degree	44	40	9	5	2	0	84	7	2349
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	7	4	3	1	86	7	1365

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	35	16	10	9	65	19	2747
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	16	12	10	61	22	4816
2017	University certificate or diploma below the bachelor's level	27	35	11	13	13	62	26	528
2017	Bachelor's degree	31	39	13	10	7	70	17	2571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	14	9	9	68	18	1873

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	29	8	2	1	0	89	3	2746
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	32	7	2	1	0	90	4	4815
2017	University certificate or diploma below the bachelor's level	57	32	6	2	3	0	90	5	522
2017	Bachelor's degree	51	36	8	3	1	0	88	4	2564
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	29	8	3	1	0	88	4	1868
2014	Secondary or high school graduation certificate or equivalent or less	68	24	5	1	1	0	92	3	3411
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	25	6	2	1	0	91	3	5770
2014	University certificate or diploma below the bachelor's level	64	25	6	3	2	0	89	5	647
2014	Bachelor's degree	59	29	8	3	1	0	87	5	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	28	6	2	2	0	90	4	2015
2011	Secondary or high school graduation certificate or equivalent or less	67	25	5	1	1	0	93	2	4137
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	29	6	2	1	0	91	3	6369
2011	University certificate or diploma below the bachelor's level	61	28	7	3	1	1	89	4	690
2011	Bachelor's degree	58	31	7	2	1	0	90	3	3058
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	29	5	2	1	0	92	3	1849

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	38	13	10	7	0	70	17	2743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	12	12	8	0	68	20	4805
2017	University certificate or diploma below the bachelor's level	29	36	10	12	12	0	66	24	523
2017	Bachelor's degree	33	42	10	10	5	0	76	14	2559
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	9	10	7	0	74	17	1867
2014	Secondary or high school graduation certificate or equivalent or less	23	42	13	12	10	0	65	22	3411
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	41	14	14	11	0	61	25	5769
2014	University certificate or diploma below the bachelor's level	21	39	13	13	13	0	60	27	648
2014	Bachelor's degree	23	43	12	13	8	0	67	21	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	43	13	13	9	0	65	22	2017
2011	Secondary or high school graduation certificate or equivalent or less	32	39	12	9	7	0	71	17	4136
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	12	12	8	0	68	20	6369
2011	University certificate or diploma below the bachelor's level	29	39	11	12	8	1	68	20	690
2011	Bachelor's degree	32	42	11	8	6	0	74	14	3058
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	10	10	5	0	76	14	1849

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	35	15	9	5	71	14	2745
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	16	11	8	66	19	4809
2017	University certificate or diploma below the bachelor's level	31	32	15	10	10	64	20	522
2017	Bachelor's degree	36	37	12	10	5	73	15	2565
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	36	12	9	7	72	17	1866
2014	Secondary or high school graduation certificate or equivalent or less	30	37	15	9	8	68	17	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	16	11	9	64	20	5773
2014	University certificate or diploma below the bachelor's level	26	33	18	12	11	59	23	648
2014	Bachelor's degree	30	37	15	11	7	67	18	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	37	14	11	8	68	18	2016

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	37	16	8	5	0	0	70	14	2746
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	15	12	8	0	0	66	19	4814
2017	University certificate or diploma below the bachelor's level	29	35	15	10	12	0	0	64	21	521
2017	Bachelor's degree	33	38	13	10	6	0	0	71	16	2560
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	34	14	11	8	0	1	66	19	1867
2014	Secondary or high school graduation certificate or equivalent or less	30	37	15	10	7	0	0	67	17	3413
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	17	13	9	0	0	62	22	5766
2014	University certificate or diploma below the bachelor's level	25	32	16	13	13	0	0	58	26	648
2014	Bachelor's degree	28	38	15	12	7	0	0	67	18	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	17	13	8	0	0	62	21	2016
2011	Secondary or high school graduation certificate or equivalent or less	36	40	13	7	3	1	0	77	10	4129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	40	14	9	4	1	0	72	13	6353
2011	University certificate or diploma below the bachelor's level	30	39	15	11	4	0	1	70	15	691
2011	Bachelor's degree	36	41	11	8	3	0	0	78	11	3056
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	42	13	8	4	1	0	75	12	1848

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	35	10	4	3	0	83	7	2742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	38	11	5	3	0	81	8	4803
2017	University certificate or diploma below the bachelor's level	41	38	9	6	4	0	80	10	523
2017	Bachelor's degree	40	41	10	6	3	0	80	9	2556
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	11	6	3	0	80	9	1866
2014	Secondary or high school graduation certificate or equivalent or less	48	36	9	4	3	0	84	7	3406
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	10	5	3	0	82	8	5770
2014	University certificate or diploma below the bachelor's level	41	40	9	5	5	0	81	10	648
2014	Bachelor's degree	39	40	10	8	4	0	78	11	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	38	11	6	4	0	79	10	2015
2011	Secondary or high school graduation certificate or equivalent or less	50	36	8	4	2	0	87	6	4135
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39	8	5	2	0	84	8	6362
2011	University certificate or diploma below the bachelor's level	41	40	10	6	2	1	82	8	690
2011	Bachelor's degree	41	42	8	6	3	0	84	8	3060
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	39	7	4	2	0	87	6	1846
2008	Secondary or high school graduation certificate or equivalent or less	53	35	6	4	2	0	88	6	3077
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	39	7	4	2	0	87	6	4433
2008	University certificate or diploma below the bachelor's level	39	40	8	8	5	0	79	13	543
2008	Bachelor's degree	41	43	8	6	3	0	84	8	2351
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	37	5	5	3	0	87	7	1365

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	32	13	6	3	0	1	77	9	2763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	15	6	3	0	1	76	9	4832
2017	University certificate or diploma below the bachelor's level	41	33	14	7	4	0	1	74	11	529
2017	Bachelor's degree	36	35	16	7	4	0	1	72	12	2575
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	32	17	12	8	0	1	62	21	1872
2014	Secondary or high school graduation certificate or equivalent or less	41	33	16	6	3	0	1	75	9	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	17	6	4	0	1	73	10	5772
2014	University certificate or diploma below the bachelor's level	30	38	16	8	6	0	1	69	14	647
2014	Bachelor's degree	33	35	17	9	5	0	1	69	14	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	32	20	11	10	0	1	59	21	2018
2011	Secondary or high school graduation certificate or equivalent or less	39	33	17	6	3	0	1	74	10	4137
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	18	7	3	0	1	72	10	6368
2011	University certificate or diploma below the bachelor's level	29	36	21	9	4	1	1	65	14	689
2011	Bachelor's degree	34	36	17	8	4	0	0	70	12	3057
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	32	21	12	9	0	1	58	21	1848
2008	Secondary or high school graduation certificate or equivalent or less	35	35	19	7	3	0	0	71	10	3076
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	36	19	8	4	0	0	68	13	4433
2008	University certificate or diploma below the bachelor's level	27	33	23	12	5	0	0	60	17	543
2008	Bachelor's degree	29	36	18	11	5	0	0	65	17	2349
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	32	20	16	11	0	1	53	27	1366

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	25	34	19	9	1	3	29	36	2743
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	27	33	16	8	1	3	25	41	4787
2017	University certificate or diploma below the bachelor's level	12	27	31	17	10	0	2	28	40	528
2017	Bachelor's degree	10	25	37	18	8	1	2	26	36	2567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	24	35	18	8	0	3	28	36	1871
2014	Secondary or high school graduation certificate or equivalent or less	11	29	33	17	7	1	2	24	41	3403
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	30	34	16	6	0	2	22	43	5766
2014	University certificate or diploma below the bachelor's level	16	27	34	15	5	0	2	20	44	648
2014	Bachelor's degree	10	27	38	16	6	1	1	23	38	2796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	39	16	6	0	2	22	38	2013
2011	Secondary or high school graduation certificate or equivalent or less	12	28	32	17	7	1	3	25	42	4113
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	28	34	15	7	0	2	22	43	6345
2011	University certificate or diploma below the bachelor's level	13	29	35	16	5	1	2	21	43	688
2011	Bachelor's degree	10	24	37	19	8	1	2	27	35	3055
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	27	36	19	6	1	2	26	37	1846
2008	Secondary or high school graduation certificate or equivalent or less	11	29	33	17	8	0	2	26	40	3057
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	31	31	16	7	1	1	23	45	4419
2008	University certificate or diploma below the bachelor's level	16	34	30	13	6	0	1	20	50	541
2008	Bachelor's degree	10	26	38	17	7	0	1	25	36	2345
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	24	37	19	8	1	3	28	33	1363

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	21	27	20	15	2	4	37	34	2729
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	29	18	13	2	3	33	37	4764
2017	University certificate or diploma below the bachelor's level	14	21	30	16	14	1	3	31	37	526
2017	Bachelor's degree	10	18	31	24	13	1	3	39	29	2561
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	28	22	13	1	3	36	35	1863
2014	Secondary or high school graduation certificate or equivalent or less	13	24	30	19	10	2	2	30	39	3401
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	29	18	9	1	2	29	41	5759
2014	University certificate or diploma below the bachelor's level	19	20	30	18	8	2	3	27	41	648
2014	Bachelor's degree	12	21	33	21	11	2	2	32	34	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25	32	19	8	2	2	28	40	2013
2011	Secondary or high school graduation certificate or equivalent or less	11	21	29	21	13	2	3	36	33	4094
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	21	29	21	12	2	3	34	35	6336
2011	University certificate or diploma below the bachelor's level	11	25	27	20	11	2	4	33	38	688
2011	Bachelor's degree	9	18	30	25	14	2	3	41	28	3054
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	20	31	25	11	1	3	38	30	1841
2008	Secondary or high school graduation certificate or equivalent or less	10	20	29	23	14	2	3	38	31	3046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	21	29	22	13	2	2	36	34	4408
2008	University certificate or diploma below the bachelor's level	18	23	26	19	11	1	3	31	42	542
2008	Bachelor's degree	9	19	31	25	13	2	2	39	29	2344
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	28	25	15	2	3	42	28	1361

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	23	27	15	9	1	5	26	45	2732
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	28	26	12	7	1	3	20	53	4782
2017	University certificate or diploma below the bachelor's level	23	24	27	12	10	1	4	22	50	528
2017	Bachelor's degree	20	28	28	12	7	1	3	20	50	2569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	24	10	6	1	2	17	59	1868
2014	Secondary or high school graduation certificate or equivalent or less	20	27	27	14	8	2	3	23	49	3403
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28	26	12	6	1	2	19	54	5767
2014	University certificate or diploma below the bachelor's level	25	26	25	14	5	2	3	20	54	648
2014	Bachelor's degree	23	28	27	12	7	1	2	19	52	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	30	23	8	4	1	2	12	65	2013
2011	Secondary or high school graduation certificate or equivalent or less	18	24	29	15	8	2	3	25	44	4090
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	26	27	14	8	1	3	22	50	6332
2011	University certificate or diploma below the bachelor's level	26	27	20	15	8	1	4	24	55	687
2011	Bachelor's degree	22	27	27	13	8	1	2	22	50	3053
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	30	27	11	4	1	2	16	55	1841
2008	Secondary or high school graduation certificate or equivalent or less	15	25	29	17	9	2	4	28	42	3046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	29	14	9	2	2	23	46	4411
2008	University certificate or diploma below the bachelor's level	25	26	27	14	4	1	2	19	53	541
2008	Bachelor's degree	19	27	29	14	7	1	2	22	47	2342
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27	28	14	8	1	3	22	48	1363

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	12	29	29	18	1	5	50	19	2713
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	13	30	30	16	1	4	48	20	4735
2017	University certificate or diploma below the bachelor's level	6	14	33	24	18	1	4	45	21	525
2017	Bachelor's degree	6	15	34	28	14	1	3	43	21	2559
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	18	35	26	12	0	2	39	25	1862
2014	Secondary or high school graduation certificate or equivalent or less	7	14	32	30	14	1	4	46	21	3374
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	14	33	32	13	1	2	46	20	5751
2014	University certificate or diploma below the bachelor's level	9	17	28	31	10	1	3	43	27	644
2014	Bachelor's degree	6	14	36	30	12	1	1	43	21	2794
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	18	38	26	9	0	2	36	25	2003
2011	Secondary or high school graduation certificate or equivalent or less	7	15	30	28	14	1	4	45	23	4093
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	15	31	28	14	1	3	44	23	6316
2011	University certificate or diploma below the bachelor's level	9	20	32	24	11	1	3	37	30	684
2011	Bachelor's degree	6	15	31	29	15	1	3	45	23	3051
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	19	34	26	11	1	2	38	28	1843
2008	Secondary or high school graduation certificate or equivalent or less	6	15	31	29	15	1	3	46	22	3046
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	15	32	30	14	0	2	45	22	4403
2008	University certificate or diploma below the bachelor's level	10	18	35	24	10	1	2	35	29	542
2008	Bachelor's degree	7	16	33	29	13	0	2	43	24	2347
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	15	34	28	11	1	2	40	24	1361

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	22	25	18	14	1	4	33	41	2739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	24	27	16	10	1	3	28	44	4780
2017	University certificate or diploma below the bachelor's level	22	22	27	14	11	1	3	26	45	529
2017	Bachelor's degree	16	24	30	17	9	1	3	27	41	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	24	27	17	8	1	3	26	45	1869
2014	Secondary or high school graduation certificate or equivalent or less	21	26	26	15	8	1	3	24	49	3403
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	27	14	8	1	2	22	51	5760
2014	University certificate or diploma below the bachelor's level	28	26	24	13	7	0	2	20	55	647
2014	Bachelor's degree	22	25	29	14	8	1	2	22	48	2796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	29	12	5	1	2	18	53	2014
2011	Secondary or high school graduation certificate or equivalent or less	17	24	27	17	11	1	3	29	42	4110
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	29	17	10	1	3	28	42	6339
2011	University certificate or diploma below the bachelor's level	21	27	25	15	7	1	3	23	51	688
2011	Bachelor's degree	15	22	30	17	11	1	3	29	39	3052
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	24	31	17	9	1	2	27	42	1845
2008	Secondary or high school graduation certificate or equivalent or less	14	23	29	19	12	1	3	32	38	3051
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	29	19	11	1	3	31	39	4401
2008	University certificate or diploma below the bachelor's level	19	25	28	17	8	1	3	25	46	541
2008	Bachelor's degree	15	24	27	19	11	1	2	31	41	2348
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	28	19	10	2	3	30	40	1364

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	19	23	21	15	2	6	40	35	2735
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	18	23	22	17	2	6	42	33	4771
2017	University certificate or diploma below the bachelor's level	15	22	25	18	14	1	4	33	40	529
2017	Bachelor's degree	11	20	30	21	12	2	4	35	33	2568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	30	21	12	2	4	35	34	1866
2014	Secondary or high school graduation certificate or equivalent or less	13	20	25	22	14	1	5	38	36	3393
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	24	25	16	2	4	44	30	5759
2014	University certificate or diploma below the bachelor's level	15	19	26	21	13	2	4	36	36	648
2014	Bachelor's degree	11	19	29	23	12	2	3	37	32	2794
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	33	22	10	1	4	34	31	2006
2011	Secondary or high school graduation certificate or equivalent or less	14	20	24	21	14	2	5	38	36	4098
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	23	24	17	2	6	44	30	6332
2011	University certificate or diploma below the bachelor's level	12	24	26	20	13	2	4	34	39	689
2011	Bachelor's degree	12	18	28	22	14	1	4	38	32	3053
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	30	23	15	1	4	40	29	1843
2008	Secondary or high school graduation certificate or equivalent or less	13	22	24	21	13	2	5	37	38	3043
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	19	23	24	16	2	5	43	32	4413
2008	University certificate or diploma below the bachelor's level	17	26	23	19	10	0	4	31	45	543
2008	Bachelor's degree	14	24	28	16	12	2	3	30	40	2348
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	19	30	22	13	3	4	38	30	1364

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	21	27	16	12	3	6	31	40	2731
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	23	29	13	9	2	4	23	45	4781
2017	University certificate or diploma below the bachelor's level	21	24	32	10	8	2	3	20	47	529
2017	Bachelor's degree	17	24	33	14	6	2	3	21	44	2571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	27	26	11	5	1	2	16	57	1868
2014	Secondary or high school graduation certificate or equivalent or less	15	22	30	17	10	2	4	28	39	3388
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	24	30	13	7	2	3	22	46	5759
2014	University certificate or diploma below the bachelor's level	23	20	31	15	7	2	3	22	45	647
2014	Bachelor's degree	19	26	31	13	7	2	2	21	47	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	28	9	4	2	2	13	59	2016

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	17	8	3	2	1	6	86	5	2763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	15	8	2	2	0	5	86	5	4833
2017	University certificate or diploma below the bachelor's level	60	19	7	4	6	0	5	83	10	531
2017	Bachelor's degree	67	17	6	4	3	0	4	87	7	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	7	6	4	0	2	83	10	1871
2014	Secondary or high school graduation certificate or equivalent or less	66	17	6	3	2	0	5	88	6	3418
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	15	6	3	3	0	5	88	6	5774
2014	University certificate or diploma below the bachelor's level	64	16	6	4	4	0	4	84	9	647
2014	Bachelor's degree	69	15	5	3	3	0	3	88	7	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	16	5	4	5	0	2	85	9	2016
2011	Secondary or high school graduation certificate or equivalent or less	67	15	7	3	3	1	5	87	6	4136
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	13	7	3	3	1	5	87	6	6362
2011	University certificate or diploma below the bachelor's level	63	16	6	4	4	1	5	85	8	691
2011	Bachelor's degree	70	15	5	4	3	0	3	88	7	3060
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	5	6	5	0	2	83	11	1847
2008	Secondary or high school graduation certificate or equivalent or less	66	14	5	3	3	1	7	88	7	3077
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	11	5	3	3	1	9	88	6	4435
2008	University certificate or diploma below the bachelor's level	62	12	5	5	5	1	11	84	10	543
2008	Bachelor's degree	67	14	5	4	4	1	5	86	9	2351
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	15	6	7	6	1	4	80	14	1363

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	33	19	10	10	3	2	59	22	2763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	32	18	13	12	3	1	55	27	4829
2017	University certificate or diploma below the bachelor's level	21	33	18	12	13	2	2	56	26	530
2017	Bachelor's degree	24	34	15	12	8	4	3	63	21	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	14	10	10	4	3	63	22	1871
2014	Secondary or high school graduation certificate or equivalent or less	23	32	18	12	11	2	1	57	24	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	33	17	13	12	2	1	56	26	5770
2014	University certificate or diploma below the bachelor's level	21	32	16	14	14	2	2	54	29	646
2014	Bachelor's degree	27	31	15	12	9	4	2	61	22	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	33	15	10	8	3	2	65	19	2017

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	33	11	10	10	0	68	20	2763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	14	12	11	1	63	23	4828
2017	University certificate or diploma below the bachelor's level	30	34	13	11	11	0	65	23	530
2017	Bachelor's degree	40	32	9	11	7	0	72	19	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	31	9	10	9	1	72	19	1873
2014	Secondary or high school graduation certificate or equivalent or less	32	33	12	11	11	1	65	23	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	12	13	13	1	63	25	5764
2014	University certificate or diploma below the bachelor's level	28	31	13	13	13	0	60	27	647
2014	Bachelor's degree	37	31	10	12	8	1	69	21	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	9	9	8	1	73	18	2017

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	32	18	15	12	1	2	54	28	2760
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33	15	17	13	1	1	53	31	4829
2017	University certificate or diploma below the bachelor's level	19	34	18	14	12	1	1	55	27	531
2017	Bachelor's degree	27	38	13	13	7	1	1	67	21	2572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	13	12	7	1	1	68	19	1870
2014	Secondary or high school graduation certificate or equivalent or less	17	35	17	16	11	2	2	54	28	3419
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	38	15	17	10	2	1	56	28	5770
2014	University certificate or diploma below the bachelor's level	18	39	14	16	11	1	1	58	28	648
2014	Bachelor's degree	24	39	12	15	7	2	1	65	23	2803
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	40	13	12	5	1	1	69	18	2018
2011	Secondary or high school graduation certificate or equivalent or less	20	34	15	17	11	1	1	56	29	4135
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	37	14	17	10	1	1	57	28	6367
2011	University certificate or diploma below the bachelor's level	21	38	14	17	8	1	1	61	25	691
2011	Bachelor's degree	28	39	11	13	6	1	1	68	20	3060
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	10	11	4	1	0	74	16	1846
2008	Secondary or high school graduation certificate or equivalent or less	21	37	14	14	10	2	2	61	25	3069
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	38	14	15	10	2	1	60	26	4437
2008	University certificate or diploma below the bachelor's level	21	39	15	13	11	0	1	60	24	544
2008	Bachelor's degree	25	40	12	14	6	2	1	67	21	2355
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	8	12	3	2	1	75	16	1361

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	26	18	15	13	7	2	49	31	2762
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	26	18	16	15	7	1	46	34	4836
2017	University certificate or diploma below the bachelor's level	19	29	16	14	15	6	1	51	32	530
2017	Bachelor's degree	27	31	14	11	8	7	1	64	22	2572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	30	12	11	7	7	1	67	20	1871
2014	Secondary or high school graduation certificate or equivalent or less	18	27	18	15	14	6	2	49	31	3420
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	28	18	17	14	6	2	48	33	5771
2014	University certificate or diploma below the bachelor's level	18	28	16	13	17	5	2	50	32	648
2014	Bachelor's degree	25	29	14	14	10	6	2	59	26	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	12	11	8	7	1	66	20	2017
2011	Secondary or high school graduation certificate or equivalent or less	21	25	18	15	15	5	1	49	32	4132
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	26	17	16	16	5	1	48	34	6359
2011	University certificate or diploma below the bachelor's level	22	27	16	14	15	4	1	53	31	691
2011	Bachelor's degree	31	29	12	12	9	6	1	64	23	3060
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	29	11	10	6	5	1	71	17	1846
2008	Secondary or high school graduation certificate or equivalent or less	24	27	15	14	13	5	2	54	30	3071
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	15	15	15	5	1	53	31	4429
2008	University certificate or diploma below the bachelor's level	23	28	17	12	15	4	1	53	29	543
2008	Bachelor's degree	30	30	12	13	8	5	1	64	23	2355
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	27	12	9	6	7	1	71	17	1360

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	20	20	19	19	10	2	33	44	2762
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	20	21	22	9	2	30	48	4834
2017	University certificate or diploma below the bachelor's level	9	19	21	22	20	8	2	31	46	530
2017	Bachelor's degree	10	23	18	20	14	13	2	39	40	2571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	22	19	19	15	13	2	39	39	1871
2014	Secondary or high school graduation certificate or equivalent or less	9	22	19	21	20	7	2	34	45	3416
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	19	20	23	23	8	1	29	50	5768
2014	University certificate or diploma below the bachelor's level	8	19	19	22	24	8	1	29	50	648
2014	Bachelor's degree	9	21	19	22	17	10	2	34	44	2803
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	20	20	21	16	12	2	34	43	2018

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	42	13	8	6	0	73	14	2755
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	42	13	11	6	0	70	17	4825
2017	University certificate or diploma below the bachelor's level	31	42	11	10	5	0	74	15	526
2017	Bachelor's degree	40	40	8	8	4	0	80	11	2567
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	8	7	4	0	81	11	1869
2014	Secondary or high school graduation certificate or equivalent or less	27	43	13	11	5	1	71	17	3411
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	43	14	11	6	0	69	17	5766
2014	University certificate or diploma below the bachelor's level	26	47	12	10	5	0	73	16	647
2014	Bachelor's degree	36	41	10	9	4	0	77	13	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	9	7	3	0	81	10	2017

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	36	15	8	7	0	0	69	15	2762
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	37	16	9	7	0	1	68	16	4834
2017	University certificate or diploma below the bachelor's level	31	39	11	10	7	0	1	71	18	530
2017	Bachelor's degree	36	36	12	9	6	0	0	73	15	2576
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	14	9	7	0	1	69	17	1875
2014	Secondary or high school graduation certificate or equivalent or less	31	36	15	9	7	1	1	68	17	3416
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	15	10	8	0	0	68	17	5774
2014	University certificate or diploma below the bachelor's level	28	39	13	12	8	1	0	67	21	648
2014	Bachelor's degree	34	37	13	10	6	0	0	72	16	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	13	10	7	0	0	70	18	2015
2011	Secondary or high school graduation certificate or equivalent or less	32	37	14	9	7	1	0	70	17	4134
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	16	11	8	0	0	65	19	6362
2011	University certificate or diploma below the bachelor's level	26	37	15	12	9	0	1	64	21	691
2011	Bachelor's degree	32	38	12	11	7	0	0	70	18	3057
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	14	10	6	0	0	70	16	1844
2008	Secondary or high school graduation certificate or equivalent or less	35	36	12	9	7	0	1	71	17	3067
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	13	11	10	0	0	66	21	4430
2008	University certificate or diploma below the bachelor's level	25	36	15	11	13	0	1	62	24	544
2008	Bachelor's degree	27	37	13	13	9	1	1	65	22	2353
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	38	13	12	11	1	1	64	23	1362

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	33	16	8	6	1	1	70	14	2760
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	32	15	8	7	2	1	69	15	4834
2017	University certificate or diploma below the bachelor's level	36	34	13	9	6	2	1	72	15	528
2017	Bachelor's degree	46	30	11	7	4	2	1	78	11	2578
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	32	10	7	5	2	0	77	12	1875
2014	Secondary or high school graduation certificate or equivalent or less	34	32	16	8	7	1	1	68	15	3418
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	33	14	9	7	2	0	69	16	5771
2014	University certificate or diploma below the bachelor's level	32	35	13	9	9	2	1	69	18	647
2014	Bachelor's degree	41	32	12	8	4	2	1	75	13	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	31	11	8	5	2	1	75	14	2017
2011	Secondary or high school graduation certificate or equivalent or less	36	33	14	8	7	2	0	70	15	4133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	15	10	8	2	0	68	18	6360
2011	University certificate or diploma below the bachelor's level	33	33	15	10	7	1	1	67	17	690
2011	Bachelor's degree	42	31	12	8	4	2	0	75	13	3056
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	12	7	4	2	0	77	12	1842
2008	Secondary or high school graduation certificate or equivalent or less	38	32	14	8	6	1	0	72	14	3067
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	14	10	9	2	0	67	19	4432
2008	University certificate or diploma below the bachelor's level	33	32	15	10	8	2	0	66	18	544
2008	Bachelor's degree	38	33	12	8	6	2	0	73	14	2350
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	31	11	8	8	4	0	71	17	1364

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	33	13	9	7	0	1	70	16	2760
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	13	10	7	1	0	69	17	4834
2017	University certificate or diploma below the bachelor's level	35	34	10	10	10	0	0	69	20	528
2017	Bachelor's degree	43	33	10	8	5	0	0	76	13	2576
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	10	8	6	1	0	75	15	1874
2014	Secondary or high school graduation certificate or equivalent or less	33	34	14	10	8	1	0	68	18	3416
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	13	11	8	1	0	68	19	5773
2014	University certificate or diploma below the bachelor's level	32	34	13	9	11	0	0	66	20	648
2014	Bachelor's degree	38	35	11	10	6	0	0	73	16	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	34	10	10	7	1	0	74	16	2018
2011	Secondary or high school graduation certificate or equivalent or less	35	34	13	10	8	0	0	69	18	4135
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	13	12	8	1	0	67	20	6357
2011	University certificate or diploma below the bachelor's level	32	34	12	13	8	0	1	66	21	690
2011	Bachelor's degree	37	34	11	11	6	0	0	72	17	3055
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	10	9	6	1	0	75	15	1843
2008	Secondary or high school graduation certificate or equivalent or less	37	34	10	10	8	0	0	72	18	3064
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	12	11	9	0	0	67	21	4430
2008	University certificate or diploma below the bachelor's level	28	37	11	14	9	1	0	66	23	544
2008	Bachelor's degree	34	35	11	11	8	1	0	70	19	2354
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	11	12	9	1	0	68	21	1363

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	16	5	2	2	0	3	91	4	2755
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	14	5	2	2	0	3	90	4	4819
2017	University certificate or diploma below the bachelor's level	69	16	5	3	4	0	4	88	7	529
2017	Bachelor's degree	77	13	4	2	2	0	3	92	4	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	12	5	3	2	0	2	90	5	1873
2014	Secondary or high school graduation certificate or equivalent or less	70	16	5	2	3	0	4	90	5	3414
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	14	5	1	2	0	4	91	4	5768
2014	University certificate or diploma below the bachelor's level	69	17	5	2	3	0	5	90	5	647
2014	Bachelor's degree	76	13	4	2	2	0	3	92	4	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	13	5	3	3	0	2	89	6	2017
2011	Secondary or high school graduation certificate or equivalent or less	72	14	5	2	3	0	4	90	5	4133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	12	5	1	2	0	5	90	4	6360
2011	University certificate or diploma below the bachelor's level	72	12	4	2	4	1	5	89	6	690
2011	Bachelor's degree	77	12	4	2	2	0	2	92	4	3057
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	12	4	3	3	0	2	90	6	1842
2008	Secondary or high school graduation certificate or equivalent or less	76	9	4	2	3	0	6	91	5	3064
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	8	3	2	2	1	7	92	4	4428
2008	University certificate or diploma below the bachelor's level	73	10	2	2	3	0	9	92	6	543
2008	Bachelor's degree	78	9	4	2	3	0	4	91	5	2349
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	11	3	3	4	1	4	88	8	1362

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	25	11	5	6	3	8	76	12	2759
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	24	12	5	9	4	8	70	16	4823
2017	University certificate or diploma below the bachelor's level	42	25	9	7	7	3	7	74	16	528
2017	Bachelor's degree	50	26	7	5	4	3	5	82	10	2571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	25	7	6	5	3	4	81	12	1866
2014	Secondary or high school graduation certificate or equivalent or less	38	24	13	6	8	3	9	70	15	3416
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	23	12	6	10	3	10	68	18	5773
2014	University certificate or diploma below the bachelor's level	38	25	11	7	10	2	7	70	18	648
2014	Bachelor's degree	48	25	8	5	5	3	5	80	11	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	25	7	6	5	3	6	80	12	2017
2011	Secondary or high school graduation certificate or equivalent or less	37	25	13	7	9	3	6	68	18	4133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	25	13	7	13	3	6	63	22	6368
2011	University certificate or diploma below the bachelor's level	36	27	12	7	12	2	4	67	20	690
2011	Bachelor's degree	44	28	8	6	7	3	4	77	14	3060
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	27	9	7	6	3	4	77	13	1849

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	30	10	5	5	1	0	79	10	2759
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	9	7	6	1	0	77	13	4823
2017	University certificate or diploma below the bachelor's level	49	29	11	5	6	0	1	78	11	529
2017	Bachelor's degree	54	28	8	5	4	1	0	83	9	2564
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	29	7	5	6	1	0	82	11	1865

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	29	14	5	5	1	75	10	2763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	28	15	6	6	1	73	12	4826
2017	University certificate or diploma below the bachelor's level	45	31	12	3	6	3	78	10	529
2017	Bachelor's degree	54	26	10	4	4	2	82	8	2572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	26	9	4	5	1	80	10	1864

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	28	13	7	6	0	0	74	13	2750
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	29	13	8	8	0	0	72	15	4808
2017	University certificate or diploma below the bachelor's level	44	28	14	6	8	0	1	72	14	529
2017	Bachelor's degree	49	28	11	7	5	0	0	77	12	2564
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	29	10	6	7	0	1	76	14	1864
2014	Secondary or high school graduation certificate or equivalent or less	41	31	13	8	7	1	1	72	15	3414
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	32	12	8	9	0	0	71	17	5766
2014	University certificate or diploma below the bachelor's level	37	32	13	8	9	0	0	70	17	646
2014	Bachelor's degree	45	30	11	8	6	0	0	75	14	2798
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	29	11	8	7	0	0	74	15	2016

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	41	16	12	7	1	3	65	19	530
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	36	17	15	9	3	3	57	26	939
2017	University certificate or diploma below the bachelor's level	18	46	13	11	7	1	4	67	19	159
2017	Bachelor's degree	26	37	14	9	4	3	7	69	15	882
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	35	17	10	5	2	6	65	16	765
2014	Secondary or high school graduation certificate or equivalent or less	25	38	15	11	6	1	3	66	18	644
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	39	17	12	9	2	2	60	22	1060
2014	University certificate or diploma below the bachelor's level	18	32	16	16	15	2	2	51	32	186
2014	Bachelor's degree	25	34	16	10	5	4	7	66	17	908
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	34	16	11	7	3	6	63	19	803

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	34	18	10	7	4	1	62	18	2769
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	19	11	11	4	0	58	23	4836
2017	University certificate or diploma below the bachelor's level	25	32	15	11	12	4	1	60	24	529
2017	Bachelor's degree	30	35	14	10	6	5	0	69	17	2577
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	32	14	11	8	5	0	64	21	1873
2014	Secondary or high school graduation certificate or equivalent or less	23	35	17	11	10	3	1	60	22	3409
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	33	18	13	12	4	0	55	26	5771
2014	University certificate or diploma below the bachelor's level	19	32	18	13	12	5	0	54	27	648
2014	Bachelor's degree	27	34	15	10	8	5	0	64	19	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	18	10	7	7	0	62	19	2013
2011	Secondary or high school graduation certificate or equivalent or less	23	32	20	11	10	4	1	58	22	4127
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	19	14	13	4	0	52	28	6358
2011	University certificate or diploma below the bachelor's level	20	30	21	13	11	4	1	53	26	691
2011	Bachelor's degree	27	33	18	10	7	5	0	63	18	3062
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	18	9	6	6	0	65	16	1844

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	32	19	13	10	2	0	56	24	2768
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	18	16	14	2	0	50	31	4838
2017	University certificate or diploma below the bachelor's level	22	30	16	13	15	2	0	54	29	529
2017	Bachelor's degree	26	35	16	13	8	2	0	62	21	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	15	16	13	1	0	55	30	1872
2014	Secondary or high school graduation certificate or equivalent or less	20	31	18	15	13	2	0	52	29	3408
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	29	20	17	16	1	0	46	34	5773
2014	University certificate or diploma below the bachelor's level	17	28	22	15	16	2	0	46	31	648
2014	Bachelor's degree	22	34	17	15	11	2	0	57	26	2803
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	19	17	12	2	0	50	30	2013
2011	Secondary or high school graduation certificate or equivalent or less	21	33	18	13	13	2	0	55	26	4122
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	29	19	14	17	2	0	48	32	6365
2011	University certificate or diploma below the bachelor's level	18	32	19	13	15	2	1	52	29	689
2011	Bachelor's degree	21	35	19	13	10	2	0	57	24	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	19	13	11	2	0	56	24	1843
2008	Secondary or high school graduation certificate or equivalent or less	27	34	16	11	10	2	0	62	21	3065
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	32	19	13	13	2	0	54	27	4430
2008	University certificate or diploma below the bachelor's level	20	33	14	16	15	1	0	54	32	545
2008	Bachelor's degree	23	36	18	12	9	2	0	60	21	2353
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	36	16	12	8	3	0	62	21	1361

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	31	21	16	12	4	0	49	29	2767
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	21	19	16	3	0	42	36	4831
2017	University certificate or diploma below the bachelor's level	15	31	17	19	15	3	0	47	35	530
2017	Bachelor's degree	17	32	19	17	10	4	0	51	28	2575
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	19	19	15	4	0	45	35	1875
2014	Secondary or high school graduation certificate or equivalent or less	14	29	22	17	14	3	0	45	32	3406
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	22	20	18	3	0	38	40	5772
2014	University certificate or diploma below the bachelor's level	11	25	23	19	18	3	0	37	39	648
2014	Bachelor's degree	14	30	20	19	13	4	0	46	33	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	27	20	22	15	3	0	41	39	2013
2011	Secondary or high school graduation certificate or equivalent or less	13	34	21	17	11	4	0	49	29	4130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	30	21	19	15	4	0	42	36	6355
2011	University certificate or diploma below the bachelor's level	11	30	20	19	15	5	1	43	36	692
2011	Bachelor's degree	11	33	20	19	11	5	0	47	32	3053
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	33	22	22	10	4	0	44	33	1844
2008	Secondary or high school graduation certificate or equivalent or less	14	35	20	16	10	4	0	51	27	3066
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	31	19	20	15	4	0	44	36	4433
2008	University certificate or diploma below the bachelor's level	10	32	14	22	17	5	0	45	41	544
2008	Bachelor's degree	11	35	20	19	11	5	0	48	31	2354
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	35	19	18	10	7	0	50	30	1361

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	26	19	13	16	5	0	49	31	2767
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	23	19	16	21	5	0	41	39	4833
2017	University certificate or diploma below the bachelor's level	16	25	18	13	23	4	1	43	38	529
2017	Bachelor's degree	20	29	17	14	14	5	0	51	30	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25	18	16	18	4	1	46	36	1872
2014	Secondary or high school graduation certificate or equivalent or less	16	24	20	15	19	5	0	42	36	3409
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	20	17	23	5	0	36	42	5773
2014	University certificate or diploma below the bachelor's level	12	22	20	16	24	6	1	36	43	648
2014	Bachelor's degree	16	25	18	17	18	6	0	44	37	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	20	17	19	7	0	40	39	2012
2011	Secondary or high school graduation certificate or equivalent or less	14	29	20	15	15	6	0	46	32	4127
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	24	19	17	21	7	0	39	40	6356
2011	University certificate or diploma below the bachelor's level	13	25	17	18	19	7	1	41	41	692
2011	Bachelor's degree	14	29	18	17	14	8	0	46	34	3054
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	26	22	19	14	6	0	42	34	1846
2008	Secondary or high school graduation certificate or equivalent or less	16	28	21	15	14	7	0	47	31	3067
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	25	19	16	19	8	0	41	38	4435
2008	University certificate or diploma below the bachelor's level	13	26	14	19	19	8	0	43	41	545
2008	Bachelor's degree	12	29	20	17	13	8	0	45	33	2355
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	19	17	13	11	0	45	34	1362

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	32	18	17	14	3	0	49	33	2754
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	27	19	20	18	2	0	42	39	4827
2017	University certificate or diploma below the bachelor's level	13	30	15	18	21	2	0	44	40	528
2017	Bachelor's degree	15	33	17	20	13	2	0	49	33	2572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	30	17	21	15	2	0	46	37	1873
2014	Secondary or high school graduation certificate or equivalent or less	14	30	18	20	16	2	0	45	36	3408
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	27	18	21	20	2	0	39	42	5771
2014	University certificate or diploma below the bachelor's level	11	27	20	20	20	2	0	39	41	647
2014	Bachelor's degree	14	31	16	22	15	2	0	46	38	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	31	18	22	14	2	0	44	37	2013
2011	Secondary or high school graduation certificate or equivalent or less	14	34	18	19	14	2	0	48	33	4129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	30	18	22	17	2	0	42	40	6346
2011	University certificate or diploma below the bachelor's level	12	31	17	22	16	2	1	44	39	691
2011	Bachelor's degree	13	33	17	22	13	2	0	48	35	3052
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	35	18	24	11	2	0	47	35	1846
2008	Secondary or high school graduation certificate or equivalent or less	16	37	16	18	12	2	0	54	30	3069
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	34	16	22	14	2	0	47	36	4434
2008	University certificate or diploma below the bachelor's level	14	33	14	25	13	2	0	47	38	543
2008	Bachelor's degree	13	38	15	22	10	2	0	52	33	2352
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	40	14	19	10	4	0	55	31	1360

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	39	20	11	6	1	0	62	18	2762
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	37	21	13	8	1	0	57	22	4830
2017	University certificate or diploma below the bachelor's level	24	37	18	12	9	0	0	61	21	528
2017	Bachelor's degree	26	45	14	10	5	1	0	71	15	2572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	17	12	6	1	0	65	18	1869
2014	Secondary or high school graduation certificate or equivalent or less	21	38	20	11	8	2	0	60	20	3417
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	36	21	14	10	2	0	55	24	5768
2014	University certificate or diploma below the bachelor's level	16	39	18	14	10	2	0	57	24	648
2014	Bachelor's degree	23	39	17	12	7	2	0	63	19	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	38	17	15	7	1	0	61	22	2017
2011	Secondary or high school graduation certificate or equivalent or less	23	41	19	10	5	1	1	66	15	4129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	40	20	12	7	2	0	60	20	6358
2011	University certificate or diploma below the bachelor's level	23	40	17	10	7	1	1	64	18	691
2011	Bachelor's degree	25	44	15	10	5	1	0	69	15	3055
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	45	15	13	5	1	0	67	18	1846

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	41	17	5	3	3	1	74	8	2757
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	18	7	3	2	1	72	10	4825
2017	University certificate or diploma below the bachelor's level	31	43	15	5	3	3	1	76	9	527
2017	Bachelor's degree	36	44	12	4	2	2	1	82	6	2569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	12	5	2	2	1	81	7	1869
2014	Secondary or high school graduation certificate or equivalent or less	30	41	16	6	3	3	2	75	9	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40	16	7	3	3	1	74	10	5771
2014	University certificate or diploma below the bachelor's level	31	42	14	6	2	4	1	77	9	648
2014	Bachelor's degree	35	42	13	5	2	2	1	80	7	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	40	11	4	2	3	0	82	6	2016
2011	Secondary or high school graduation certificate or equivalent or less	30	39	18	7	2	2	2	72	10	4128
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	40	16	7	3	3	1	72	10	6357
2011	University certificate or diploma below the bachelor's level	31	40	16	6	2	3	2	75	8	691
2011	Bachelor's degree	34	41	13	5	2	3	1	79	8	3054
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	12	5	2	2	0	81	7	1847

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	38	14	8	4	2	1	74	12	2755
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	38	14	8	6	2	1	70	15	4822
2017	University certificate or diploma below the bachelor's level	32	39	9	10	7	2	1	74	17	528
2017	Bachelor's degree	35	41	11	7	4	2	1	78	11	2569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	12	9	5	2	1	73	14	1868
2014	Secondary or high school graduation certificate or equivalent or less	35	38	12	7	5	2	1	75	12	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	13	8	6	2	0	73	14	5772
2014	University certificate or diploma below the bachelor's level	29	42	13	7	7	2	0	72	14	647
2014	Bachelor's degree	37	38	11	8	3	2	1	77	11	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	11	7	5	3	1	76	12	2017
2011	Secondary or high school graduation certificate or equivalent or less	38	37	12	6	4	3	1	78	10	4124
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	12	8	6	3	1	73	15	6352
2011	University certificate or diploma below the bachelor's level	33	36	12	9	6	3	1	73	15	689
2011	Bachelor's degree	37	36	10	8	5	3	1	77	13	3054
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	35	11	9	5	3	1	74	14	1844
2008	Secondary or high school graduation certificate or equivalent or less	36	38	11	6	5	3	1	77	12	3066
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	12	9	6	4	1	72	15	4430
2008	University certificate or diploma below the bachelor's level	33	34	12	10	8	4	0	69	18	542
2008	Bachelor's degree	32	36	12	10	6	3	1	71	17	2354
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	35	12	10	6	4	1	70	17	1363

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	37	18	7	6	3	1	67	14	2762
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	20	9	7	2	1	63	16	4819
2017	University certificate or diploma below the bachelor's level	28	38	13	8	8	3	2	70	16	528
2017	Bachelor's degree	34	35	14	9	4	2	1	72	13	2568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	14	10	5	1	1	71	15	1869
2014	Secondary or high school graduation certificate or equivalent or less	24	37	20	9	6	4	2	64	15	3418
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	36	21	10	8	3	1	60	18	5769
2014	University certificate or diploma below the bachelor's level	22	38	16	11	8	3	1	63	21	647
2014	Bachelor's degree	30	36	15	10	6	3	1	68	16	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	16	10	6	3	1	67	16	2014
2011	Secondary or high school graduation certificate or equivalent or less	21	36	22	9	6	4	2	61	16	4125
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	35	24	10	8	5	1	55	20	6361
2011	University certificate or diploma below the bachelor's level	18	35	21	10	10	4	2	56	21	691
2011	Bachelor's degree	22	37	19	11	6	3	1	62	18	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	17	15	7	4	1	60	23	1845

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	31	17	11	10	5	1	59	23	2750
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	29	18	13	13	5	1	53	27	4814
2017	University certificate or diploma below the bachelor's level	23	28	16	12	14	5	2	55	28	527
2017	Bachelor's degree	22	28	16	14	11	7	2	55	27	2570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	16	13	15	7	2	51	31	1867
2014	Secondary or high school graduation certificate or equivalent or less	22	30	17	12	13	5	1	55	27	3414
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	29	18	15	15	5	1	50	31	5765
2014	University certificate or diploma below the bachelor's level	17	28	16	15	16	6	1	48	34	647
2014	Bachelor's degree	17	27	17	15	14	8	2	49	32	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25	16	15	14	9	1	48	33	2016
2011	Secondary or high school graduation certificate or equivalent or less	22	29	19	12	12	6	1	54	26	4126
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	18	14	16	6	1	49	32	6363
2011	University certificate or diploma below the bachelor's level	18	27	16	15	15	7	2	50	33	691
2011	Bachelor's degree	18	27	17	15	11	10	2	51	30	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	24	17	16	11	12	3	48	32	1846

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	21	9	2	2	2	7	85	4	2767
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	18	10	2	2	2	6	84	5	4832
2017	University certificate or diploma below the bachelor's level	54	19	10	4	4	2	6	80	10	530
2017	Bachelor's degree	59	21	8	4	3	0	4	84	7	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	21	11	6	4	1	3	78	10	1874
2014	Secondary or high school graduation certificate or equivalent or less	56	21	9	3	3	2	7	85	6	3418
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	18	9	3	2	2	7	84	5	5773
2014	University certificate or diploma below the bachelor's level	54	20	10	5	3	1	7	80	9	647
2014	Bachelor's degree	57	21	8	4	3	1	5	83	8	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	23	9	6	4	1	3	80	11	2016

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	21	8	2	2	2	4	88	3	2766
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	19	9	2	2	2	3	87	4	4836
2017	University certificate or diploma below the bachelor's level	57	23	8	2	4	2	4	85	7	530
2017	Bachelor's degree	65	22	6	3	1	1	2	90	4	2569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	22	6	3	2	3	3	88	6	1873
2014	Secondary or high school graduation certificate or equivalent or less	59	22	7	2	2	2	4	88	5	3419
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	19	8	2	2	4	4	87	4	5773
2014	University certificate or diploma below the bachelor's level	57	21	9	2	3	3	5	85	5	646
2014	Bachelor's degree	63	23	6	2	2	2	3	90	4	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	22	7	4	2	3	3	87	6	2015
2011	Secondary or high school graduation certificate or equivalent or less	66	19	7	2	2	2	3	88	4	4127
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	18	8	2	1	3	3	88	3	6357
2011	University certificate or diploma below the bachelor's level	62	21	9	2	1	2	3	87	3	688
2011	Bachelor's degree	68	19	6	2	1	1	3	90	4	3060
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	21	7	3	2	2	3	87	5	1845
2008	Secondary or high school graduation certificate or equivalent or less	67	19	7	2	2	2	3	89	4	3074
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	17	7	2	2	3	3	88	4	4431
2008	University certificate or diploma below the bachelor's level	61	17	8	4	2	3	5	85	6	543
2008	Bachelor's degree	68	18	6	3	1	2	2	89	5	2350
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	20	9	4	2	2	5	84	6	1366

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	33	18	11	10	2	1	61	21	2766
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	18	16	13	2	1	52	30	4835
2017	University certificate or diploma below the bachelor's level	20	33	12	16	16	2	0	54	33	530
2017	Bachelor's degree	25	35	14	14	10	1	0	61	24	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	33	15	15	12	1	1	58	27	1872
2014	Secondary or high school graduation certificate or equivalent or less	21	31	19	13	13	2	1	54	26	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30	18	18	16	2	0	47	34	5770
2014	University certificate or diploma below the bachelor's level	15	29	17	18	19	2	1	45	38	647
2014	Bachelor's degree	20	30	15	18	15	2	1	51	34	2796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	16	18	14	1	0	51	33	2017
2011	Secondary or high school graduation certificate or equivalent or less	26	34	17	12	9	1	1	61	22	4126
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	32	17	15	14	1	0	54	29	6360
2011	University certificate or diploma below the bachelor's level	22	31	17	14	13	1	1	55	28	690
2011	Bachelor's degree	26	34	14	14	11	1	1	61	25	3059
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	38	15	13	10	1	0	61	23	1843
2008	Secondary or high school graduation certificate or equivalent or less	24	35	18	12	9	1	1	60	22	3072
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	36	17	14	13	1	0	55	28	4429
2008	University certificate or diploma below the bachelor's level	18	33	18	14	17	0	1	51	31	544
2008	Bachelor's degree	22	36	15	15	10	1	0	59	26	2351
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	38	15	12	8	1	1	64	21	1363

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	22	17	15	20	2	8	42	39	2768
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	17	16	24	2	5	39	43	4830
2017	University certificate or diploma below the bachelor's level	14	23	13	16	28	2	4	39	47	530
2017	Bachelor's degree	19	27	12	18	20	1	3	48	40	2578
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	26	12	16	20	1	4	48	38	1872
2014	Secondary or high school graduation certificate or equivalent or less	11	20	17	15	27	2	7	34	47	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	20	17	17	30	2	4	32	50	5774
2014	University certificate or diploma below the bachelor's level	11	20	15	16	33	2	3	33	52	648
2014	Bachelor's degree	14	23	13	19	26	2	3	39	47	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	12	18	25	2	4	43	45	2017
2011	Secondary or high school graduation certificate or equivalent or less	13	21	19	15	24	2	6	38	42	4125
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	23	16	17	27	1	4	37	46	6359
2011	University certificate or diploma below the bachelor's level	13	22	15	18	26	2	3	38	46	690
2011	Bachelor's degree	17	26	13	17	23	2	3	45	41	3060
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	26	13	17	22	1	4	45	41	1844
2008	Secondary or high school graduation certificate or equivalent or less	14	25	17	17	19	2	6	43	39	3074
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	28	15	16	23	2	3	42	41	4432
2008	University certificate or diploma below the bachelor's level	12	25	14	19	26	2	2	39	46	543
2008	Bachelor's degree	19	29	12	18	19	2	2	50	38	2348
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	26	11	16	18	2	3	54	35	1364

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	37	21	10	7	3	61	17	2768
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	36	22	12	8	3	56	21	4836
2017	University certificate or diploma below the bachelor's level	18	37	19	12	10	3	57	23	529
2017	Bachelor's degree	21	42	19	10	5	3	65	15	2577
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	38	18	12	8	2	61	21	1874

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	34	17	4	4	3	1	74	8	2761
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	20	5	4	3	1	70	9	4832
2017	University certificate or diploma below the bachelor's level	34	32	18	6	5	4	1	69	12	527
2017	Bachelor's degree	38	37	14	5	2	4	1	78	7	2576
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	35	17	4	3	4	1	74	8	1871
2014	Secondary or high school graduation certificate or equivalent or less	36	36	17	3	3	4	1	76	7	3417
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	17	4	3	4	1	74	8	5771
2014	University certificate or diploma below the bachelor's level	33	35	18	5	4	4	1	72	9	648
2014	Bachelor's degree	38	36	14	4	2	5	1	78	7	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	36	16	4	3	5	1	76	7	2015

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	40	15	4	3	2	0	78	7	2759
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	40	17	6	3	2	0	74	9	4818
2017	University certificate or diploma below the bachelor's level	34	37	15	6	7	1	1	72	13	525
2017	Bachelor's degree	36	44	11	6	2	1	0	81	8	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	40	14	8	4	1	0	74	12	1870
2014	Secondary or high school graduation certificate or equivalent or less	35	38	16	5	3	2	1	75	8	3414
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	17	6	4	2	1	73	10	5772
2014	University certificate or diploma below the bachelor's level	30	35	19	7	5	3	0	68	12	648
2014	Bachelor's degree	37	38	13	6	3	3	0	77	9	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	14	8	3	3	0	75	11	2015
2011	Secondary or high school graduation certificate or equivalent or less	28	38	19	7	5	3	0	68	12	4128
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	19	8	6	3	0	66	14	6359
2011	University certificate or diploma below the bachelor's level	26	41	15	8	7	2	0	69	16	692
2011	Bachelor's degree	32	40	15	7	4	2	0	74	11	3055
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	16	8	4	2	0	71	12	1843

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	38	10	5	4	0	0	81	8	2759
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40	11	6	4	0	0	79	10	4830
2017	University certificate or diploma below the bachelor's level	38	39	9	7	6	0	0	78	13	523
2017	Bachelor's degree	46	39	7	5	3	0	0	85	8	2577
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	9	5	5	0	0	81	10	1873
2014	Secondary or high school graduation certificate or equivalent or less	42	37	11	5	4	0	0	80	9	3411
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	12	6	5	0	0	77	11	5768
2014	University certificate or diploma below the bachelor's level	36	39	11	8	5	1	0	76	13	645
2014	Bachelor's degree	45	37	10	5	3	0	0	82	8	2799
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	37	10	7	3	1	0	80	10	2015
2011	Secondary or high school graduation certificate or equivalent or less	39	39	11	6	4	0	0	78	10	4121
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	38	13	7	6	0	0	74	13	6350
2011	University certificate or diploma below the bachelor's level	35	38	11	8	7	0	1	73	15	689
2011	Bachelor's degree	42	39	10	5	3	0	0	81	9	3053
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	10	5	2	0	0	82	8	1846
2008	Secondary or high school graduation certificate or equivalent or less	39	40	10	7	4	0	0	79	12	3066
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	41	12	7	6	0	0	75	12	4433
2008	University certificate or diploma below the bachelor's level	32	43	9	9	7	0	0	75	16	544
2008	Bachelor's degree	37	42	11	7	3	0	0	79	10	2352
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	37	10	8	4	1	0	78	12	1356

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	34	16	8	6	1	0	70	14	2762
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	18	10	7	0	0	64	17	4821
2017	University certificate or diploma below the bachelor's level	30	31	17	11	11	0	0	62	22	525
2017	Bachelor's degree	37	35	15	8	5	0	0	73	13	2570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	31	17	9	7	0	0	67	16	1871
2014	Secondary or high school graduation certificate or equivalent or less	29	37	16	9	8	1	0	67	17	3414
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	17	11	9	0	0	63	20	5776
2014	University certificate or diploma below the bachelor's level	25	35	17	12	10	1	0	61	23	648
2014	Bachelor's degree	28	38	16	10	7	0	0	67	18	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	35	19	10	7	1	0	64	18	2016
2011	Secondary or high school graduation certificate or equivalent or less	31	38	16	8	6	0	0	70	14	4129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	18	8	7	1	0	66	16	6361
2011	University certificate or diploma below the bachelor's level	27	35	20	10	7	0	1	63	17	691
2011	Bachelor's degree	32	38	16	9	5	1	0	71	13	3061
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	17	8	4	1	0	71	12	1847

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	36	15	9	6	0	71	14	2759
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	17	11	7	0	65	18	4829
2017	University certificate or diploma below the bachelor's level	29	34	15	11	10	0	63	21	524
2017	Bachelor's degree	36	38	13	8	5	0	74	13	2570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	15	10	7	0	68	17	1869
2014	Secondary or high school graduation certificate or equivalent or less	28	38	17	9	7	1	66	17	3415
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	37	17	12	8	0	62	21	5774
2014	University certificate or diploma below the bachelor's level	22	37	17	14	9	1	59	23	648
2014	Bachelor's degree	28	40	14	11	7	0	68	18	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	17	12	8	1	63	20	2017
2011	Secondary or high school graduation certificate or equivalent or less	29	40	16	8	6	0	70	14	4122
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	18	10	7	0	65	17	6360
2011	University certificate or diploma below the bachelor's level	24	38	17	12	8	0	63	20	691
2011	Bachelor's degree	31	41	14	9	5	0	72	14	3058
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40	15	10	4	0	71	14	1845
2008	Secondary or high school graduation certificate or equivalent or less	35	40	12	9	4	0	75	13	3068
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40	14	10	6	0	70	16	4435
2008	University certificate or diploma below the bachelor's level	26	38	14	14	8	0	65	22	543
2008	Bachelor's degree	31	42	13	9	4	0	74	13	2352
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	11	10	5	1	74	15	1355

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	28	16	10	6	3	1	67	17	2759
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	19	11	9	3	1	60	21	4824
2017	University certificate or diploma below the bachelor's level	31	24	15	13	14	3	1	57	28	525
2017	Bachelor's degree	34	27	17	11	8	3	1	63	19	2574
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	24	18	11	10	4	1	60	22	1869
2014	Secondary or high school graduation certificate or equivalent or less	33	27	17	10	9	3	1	63	20	3410
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	26	18	12	10	3	0	58	24	5773
2014	University certificate or diploma below the bachelor's level	25	27	19	14	11	4	1	54	26	647
2014	Bachelor's degree	30	27	17	13	9	3	0	59	24	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	27	18	12	10	3	1	58	23	2016
2011	Secondary or high school graduation certificate or equivalent or less	36	28	15	9	8	3	0	67	17	4127
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	17	11	10	4	0	60	23	6362
2011	University certificate or diploma below the bachelor's level	29	26	15	14	12	4	1	58	27	690
2011	Bachelor's degree	32	27	17	12	8	4	0	62	21	3059
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	28	15	12	7	4	1	64	20	1847
2008	Secondary or high school graduation certificate or equivalent or less	38	28	14	9	7	4	1	69	17	3069
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	16	11	9	5	0	61	21	4430
2008	University certificate or diploma below the bachelor's level	25	26	15	13	14	5	1	55	29	544
2008	Bachelor's degree	28	30	17	11	9	5	0	62	21	2350
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	28	13	10	9	5	2	65	21	1354

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	49	29	2769
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	49	30	4835
2017	University certificate or diploma below the bachelor's level	27	41	32	529
2017	Bachelor's degree	29	40	32	2578
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	31	1872
2014	Secondary or high school graduation certificate or equivalent or less	21	51	28	3410
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	49	32	5774
2014	University certificate or diploma below the bachelor's level	30	38	32	646
2014	Bachelor's degree	30	37	33	2804
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	40	34	2016
2011	Secondary or high school graduation certificate or equivalent or less	20	55	25	4133
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	53	29	6369
2011	University certificate or diploma below the bachelor's level	27	41	32	692
2011	Bachelor's degree	30	40	30	3060
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	46	30	1848

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	18	14	2	14	6	612
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	26	22	6	2	8	1043
2017	University certificate or diploma below the bachelor's level	31	21	29	8	4	7	144
2017	Bachelor's degree	14	36	33	5	5	7	750
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25	37	9	3	6	533
2014	Secondary or high school graduation certificate or equivalent or less	50	15	17	5	9999	12	742
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	21	20	11	9999	12	1129
2014	University certificate or diploma below the bachelor's level	28	24	23	14	9999	12	199
2014	Bachelor's degree	16	34	34	7	9999	9	873
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	26	36	13	9999	8	581
2011	Secondary or high school graduation certificate or equivalent or less	48	21	17	4	9999	10	853
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	28	7	9999	9	1264
2011	University certificate or diploma below the bachelor's level	21	29	30	7	9999	14	189
2011	Bachelor's degree	12	42	32	6	9999	9	938
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	31	34	9	9999	7	472

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	84	2754
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	80	4828
2017	University certificate or diploma below the bachelor's level	20	80	529
2017	Bachelor's degree	15	85	2570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	1870
2014	Secondary or high school graduation certificate or equivalent or less	18	82	3413
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	5760
2014	University certificate or diploma below the bachelor's level	25	75	647
2014	Bachelor's degree	18	82	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	2014

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	942
2017	University certificate or diploma below the bachelor's level	51	104
2017	Bachelor's degree	51	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	326
2014	Secondary or high school graduation certificate or equivalent or less	51	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	1210
2014	University certificate or diploma below the bachelor's level	47	150
2014	Bachelor's degree	55	504
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	336

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	942
2017	University certificate or diploma below the bachelor's level	71	104
2017	Bachelor's degree	61	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	326
2014	Secondary or high school graduation certificate or equivalent or less	64	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	1210
2014	University certificate or diploma below the bachelor's level	65	150
2014	Bachelor's degree	59	504
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	336

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	942
2017	Bachelor's degree	8	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	326
2014	Secondary or high school graduation certificate or equivalent or less	7	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	1210
2014	University certificate or diploma below the bachelor's level	7	150
2014	Bachelor's degree	10	504
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	336

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	104
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	1	1210
2014	Bachelor's degree	1	504

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	942
2017	University certificate or diploma below the bachelor's level	6	104
2017	Bachelor's degree	6	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	326
2014	Secondary or high school graduation certificate or equivalent or less	7	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	1210
2014	University certificate or diploma below the bachelor's level	9	150
2014	Bachelor's degree	3	504
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	336

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	942
2017	University certificate or diploma below the bachelor's level	5	104
2017	Bachelor's degree	3	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	326
2014	Secondary or high school graduation certificate or equivalent or less	3	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	1210
2014	Bachelor's degree	2	504
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	336

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	942
2017	Bachelor's degree	7	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	326
2014	Secondary or high school graduation certificate or equivalent or less	5	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	1210
2014	University certificate or diploma below the bachelor's level	3	150
2014	Bachelor's degree	5	504
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	336

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	942
2017	University certificate or diploma below the bachelor's level	50	104
2017	Bachelor's degree	39	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	327
2014	Secondary or high school graduation certificate or equivalent or less	41	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	1214
2014	University certificate or diploma below the bachelor's level	40	150
2014	Bachelor's degree	43	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	336

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	942
2017	University certificate or diploma below the bachelor's level	49	104
2017	Bachelor's degree	39	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	327
2014	Secondary or high school graduation certificate or equivalent or less	38	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	1214
2014	University certificate or diploma below the bachelor's level	44	150
2014	Bachelor's degree	36	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	336

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	942
2017	University certificate or diploma below the bachelor's level	42	104
2017	Bachelor's degree	47	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	327
2014	Secondary or high school graduation certificate or equivalent or less	44	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	1214
2014	University certificate or diploma below the bachelor's level	46	150
2014	Bachelor's degree	44	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	336

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	942
2017	University certificate or diploma below the bachelor's level	37	104
2017	Bachelor's degree	37	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	327
2014	Secondary or high school graduation certificate or equivalent or less	44	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	1214
2014	University certificate or diploma below the bachelor's level	42	150
2014	Bachelor's degree	37	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	336

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	942
2017	University certificate or diploma below the bachelor's level	32	104
2017	Bachelor's degree	34	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	327
2014	Secondary or high school graduation certificate or equivalent or less	28	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	1214
2014	University certificate or diploma below the bachelor's level	36	150
2014	Bachelor's degree	31	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	336

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	942
2017	University certificate or diploma below the bachelor's level	52	104
2017	Bachelor's degree	55	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	327
2014	Secondary or high school graduation certificate or equivalent or less	54	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	1214
2014	University certificate or diploma below the bachelor's level	59	150
2014	Bachelor's degree	59	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	336

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	942
2017	University certificate or diploma below the bachelor's level	37	104
2017	Bachelor's degree	36	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	327
2014	Secondary or high school graduation certificate or equivalent or less	36	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	1214
2014	University certificate or diploma below the bachelor's level	32	150
2014	Bachelor's degree	35	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	336

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	942
2017	Bachelor's degree	4	379
2014	Secondary or high school graduation certificate or equivalent or less	1	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	1214
2014	Bachelor's degree	2	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	336

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	942
2017	University certificate or diploma below the bachelor's level	14	104
2017	Bachelor's degree	15	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	327
2014	Secondary or high school graduation certificate or equivalent or less	6	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	1214
2014	University certificate or diploma below the bachelor's level	9	150
2014	Bachelor's degree	10	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	336

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	942
2017	University certificate or diploma below the bachelor's level	19	104
2017	Bachelor's degree	13	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	327
2014	Secondary or high school graduation certificate or equivalent or less	14	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	1214
2014	University certificate or diploma below the bachelor's level	15	150
2014	Bachelor's degree	12	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	336

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	942
2017	University certificate or diploma below the bachelor's level	49	104
2017	Bachelor's degree	47	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	327
2014	Secondary or high school graduation certificate or equivalent or less	49	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	1214
2014	University certificate or diploma below the bachelor's level	41	150
2014	Bachelor's degree	43	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	336

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	942
2017	University certificate or diploma below the bachelor's level	30	104
2017	Bachelor's degree	27	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	327
2014	Secondary or high school graduation certificate or equivalent or less	33	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	1214
2014	University certificate or diploma below the bachelor's level	28	150
2014	Bachelor's degree	29	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	336

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	423
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	942
2017	University certificate or diploma below the bachelor's level	17	104
2017	Bachelor's degree	14	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	327
2014	Secondary or high school graduation certificate or equivalent or less	13	593
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	1214
2014	University certificate or diploma below the bachelor's level	18	150
2014	Bachelor's degree	12	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	336

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	943
2017	University certificate or diploma below the bachelor's level	60	104
2017	Bachelor's degree	59	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	327
2014	Secondary or high school graduation certificate or equivalent or less	52	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	1214
2014	University certificate or diploma below the bachelor's level	57	150
2014	Bachelor's degree	54	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	335

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	943
2017	University certificate or diploma below the bachelor's level	30	104
2017	Bachelor's degree	33	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	327
2014	Secondary or high school graduation certificate or equivalent or less	24	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	1214
2014	University certificate or diploma below the bachelor's level	36	150
2014	Bachelor's degree	33	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	335

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	943
2017	University certificate or diploma below the bachelor's level	13	104
2017	Bachelor's degree	12	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	327
2014	Secondary or high school graduation certificate or equivalent or less	14	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	1214
2014	University certificate or diploma below the bachelor's level	9	150
2014	Bachelor's degree	13	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	335

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	943
2017	University certificate or diploma below the bachelor's level	38	104
2017	Bachelor's degree	19	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	327
2014	Secondary or high school graduation certificate or equivalent or less	30	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	1214
2014	University certificate or diploma below the bachelor's level	26	150
2014	Bachelor's degree	18	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	335

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	943
2017	University certificate or diploma below the bachelor's level	14	104
2017	Bachelor's degree	12	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	327
2014	Secondary or high school graduation certificate or equivalent or less	12	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	1214
2014	University certificate or diploma below the bachelor's level	11	150
2014	Bachelor's degree	13	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	335

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	943
2017	University certificate or diploma below the bachelor's level	15	104
2017	Bachelor's degree	9	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	327
2014	Secondary or high school graduation certificate or equivalent or less	14	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	1214
2014	University certificate or diploma below the bachelor's level	13	150
2014	Bachelor's degree	7	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	335

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	943
2017	University certificate or diploma below the bachelor's level	10	104
2017	Bachelor's degree	15	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	327
2014	Secondary or high school graduation certificate or equivalent or less	15	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	1214
2014	University certificate or diploma below the bachelor's level	16	150
2014	Bachelor's degree	14	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	335

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	943
2017	University certificate or diploma below the bachelor's level	13	104
2017	Bachelor's degree	9	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	327
2014	Secondary or high school graduation certificate or equivalent or less	10	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	1214
2014	University certificate or diploma below the bachelor's level	14	150
2014	Bachelor's degree	10	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	335

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	422
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	943
2017	University certificate or diploma below the bachelor's level	18	104
2017	Bachelor's degree	24	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	327
2014	Secondary or high school graduation certificate or equivalent or less	20	592
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	1214
2014	University certificate or diploma below the bachelor's level	21	150
2014	Bachelor's degree	24	505
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	335

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	812
2017	University certificate or diploma below the bachelor's level	10	89
2017	Bachelor's degree	12	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	291
2014	Secondary or high school graduation certificate or equivalent or less	13	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	1084
2014	University certificate or diploma below the bachelor's level	18	133
2014	Bachelor's degree	12	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	305

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	812
2017	University certificate or diploma below the bachelor's level	13	89
2017	Bachelor's degree	20	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	291
2014	Secondary or high school graduation certificate or equivalent or less	11	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	1084
2014	University certificate or diploma below the bachelor's level	10	133
2014	Bachelor's degree	20	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	305

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	812
2017	University certificate or diploma below the bachelor's level	12	89
2017	Bachelor's degree	10	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	291
2014	Secondary or high school graduation certificate or equivalent or less	11	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	1084
2014	University certificate or diploma below the bachelor's level	14	133
2014	Bachelor's degree	9	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	305

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	812
2017	University certificate or diploma below the bachelor's level	9	89
2017	Bachelor's degree	6	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	291
2014	Secondary or high school graduation certificate or equivalent or less	8	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	1084
2014	University certificate or diploma below the bachelor's level	13	133
2014	Bachelor's degree	12	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	305

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	812
2017	University certificate or diploma below the bachelor's level	13	89
2017	Bachelor's degree	15	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	291
2014	Secondary or high school graduation certificate or equivalent or less	14	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	1084
2014	University certificate or diploma below the bachelor's level	15	133
2014	Bachelor's degree	10	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	305

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	812
2017	University certificate or diploma below the bachelor's level	17	89
2017	Bachelor's degree	16	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	291
2014	Secondary or high school graduation certificate or equivalent or less	10	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	1084
2014	University certificate or diploma below the bachelor's level	18	133
2014	Bachelor's degree	14	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	305

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	812
2017	University certificate or diploma below the bachelor's level	15	89
2017	Bachelor's degree	16	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	291
2014	Secondary or high school graduation certificate or equivalent or less	7	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	1084
2014	University certificate or diploma below the bachelor's level	12	133
2014	Bachelor's degree	12	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	305

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	812
2017	University certificate or diploma below the bachelor's level	10	89
2017	Bachelor's degree	10	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	291
2014	Secondary or high school graduation certificate or equivalent or less	7	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	1084
2014	University certificate or diploma below the bachelor's level	4	133
2014	Bachelor's degree	6	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	305

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	812
2017	University certificate or diploma below the bachelor's level	17	89
2017	Bachelor's degree	11	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	291
2014	Secondary or high school graduation certificate or equivalent or less	12	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	1084
2014	University certificate or diploma below the bachelor's level	11	133
2014	Bachelor's degree	10	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	305

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	812
2017	University certificate or diploma below the bachelor's level	31	89
2017	Bachelor's degree	26	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	291
2014	Secondary or high school graduation certificate or equivalent or less	19	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	1084
2014	University certificate or diploma below the bachelor's level	21	133
2014	Bachelor's degree	27	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	305

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	812
2017	University certificate or diploma below the bachelor's level	13	89
2017	Bachelor's degree	10	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	291
2014	Secondary or high school graduation certificate or equivalent or less	7	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	1084
2014	University certificate or diploma below the bachelor's level	9	133
2014	Bachelor's degree	10	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	305

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	812
2017	University certificate or diploma below the bachelor's level	46	89
2017	Bachelor's degree	42	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	291
2014	Secondary or high school graduation certificate or equivalent or less	35	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	1084
2014	University certificate or diploma below the bachelor's level	33	133
2014	Bachelor's degree	44	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	305

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	812
2017	Bachelor's degree	3	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	291
2014	Secondary or high school graduation certificate or equivalent or less	1	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	1084
2014	University certificate or diploma below the bachelor's level	3	133
2014	Bachelor's degree	2	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	305

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	812
2017	University certificate or diploma below the bachelor's level	59	89
2017	Bachelor's degree	54	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	291
2014	Secondary or high school graduation certificate or equivalent or less	54	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	1084
2014	University certificate or diploma below the bachelor's level	46	133
2014	Bachelor's degree	50	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	305

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	812
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	291

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	369
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	812
2017	University certificate or diploma below the bachelor's level	11	89
2017	Bachelor's degree	12	344
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	291
2014	Secondary or high school graduation certificate or equivalent or less	10	510
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	1084
2014	University certificate or diploma below the bachelor's level	15	133
2014	Bachelor's degree	12	469
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	305

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	95	5	420
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	95	5	941
2017	University certificate or diploma below the bachelor's level	95	5	104
2017	Bachelor's degree	94	6	379
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	97	3	327

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	28	21	7	8	11	3	59	17	2765
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	25	22	10	9	12	3	52	22	4835
2017	University certificate or diploma below the bachelor's level	22	26	17	10	11	10	4	55	25	529
2017	Bachelor's degree	19	25	18	9	6	18	6	57	19	2577
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	25	17	8	8	20	4	57	20	1872
2014	Secondary or high school graduation certificate or equivalent or less	20	28	21	8	9	13	3	56	19	3416
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	25	22	9	10	14	2	51	23	5772
2014	University certificate or diploma below the bachelor's level	16	25	20	12	10	13	4	50	26	648
2014	Bachelor's degree	17	23	20	8	7	21	5	54	20	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	18	7	8	23	5	55	20	2015

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	35	15	6	5	3	1	73	11	2757
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	17	8	6	3	0	67	14	4819
2017	University certificate or diploma below the bachelor's level	34	30	14	11	7	3	1	67	19	531
2017	Bachelor's degree	35	36	13	7	3	5	1	74	12	2575
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	14	6	5	4	1	74	12	1871
2014	Secondary or high school graduation certificate or equivalent or less	29	34	17	7	7	5	1	67	14	3409
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	19	9	7	5	0	63	16	5768
2014	University certificate or diploma below the bachelor's level	22	35	18	10	8	6	1	61	19	647
2014	Bachelor's degree	27	35	18	7	5	8	1	67	13	2796
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34	18	8	5	8	1	67	14	2016
2011	Secondary or high school graduation certificate or equivalent or less	37	36	14	6	4	3	0	76	10	4121
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	17	7	5	3	0	70	13	6361
2011	University certificate or diploma below the bachelor's level	27	40	14	10	5	4	1	70	15	688
2011	Bachelor's degree	32	39	15	5	3	5	0	75	9	3058
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	15	5	3	7	0	75	9	1843

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	49	10	4	1	1	3	84	5	2768
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	50	9	4	1	1	1	85	6	4836
2017	University certificate or diploma below the bachelor's level	38	44	8	3	2	1	3	86	5	530
2017	Bachelor's degree	34	47	7	4	1	1	6	86	6	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	47	7	5	2	1	7	85	8	1873
2014	Secondary or high school graduation certificate or equivalent or less	31	51	10	4	1	1	1	84	5	3416
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	52	9	4	1	1	1	86	5	5773
2014	University certificate or diploma below the bachelor's level	36	50	9	3	1	1	1	87	4	647
2014	Bachelor's degree	34	49	7	4	1	1	4	87	5	2802
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	50	7	4	1	1	6	86	6	2018
2011	Secondary or high school graduation certificate or equivalent or less	31	53	9	4	1	1	1	86	5	4130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	53	9	4	1	1	0	86	5	6368
2011	University certificate or diploma below the bachelor's level	36	48	8	3	2	1	2	86	5	691
2011	Bachelor's degree	28	50	8	6	2	1	5	83	8	3057
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	53	8	6	2	1	4	84	8	1846
2008	Secondary or high school graduation certificate or equivalent or less	30	49	11	5	2	2	1	82	7	3075
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	50	10	5	2	2	1	84	6	4437
2008	University certificate or diploma below the bachelor's level	36	47	6	6	2	2	2	86	8	545
2008	Bachelor's degree	27	49	8	6	4	1	5	81	11	2356
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	48	8	8	3	2	4	80	12	1364

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	30	24	9	6	12	6	52	18	2763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	30	24	11	8	11	4	50	22	4830
2017	University certificate or diploma below the bachelor's level	13	25	23	11	10	11	7	47	25	528
2017	Bachelor's degree	11	26	21	9	4	20	10	52	19	2566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	21	10	7	19	8	48	23	1870
2014	Secondary or high school graduation certificate or equivalent or less	12	29	26	10	6	12	5	50	19	3418
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	29	25	12	9	11	4	47	24	5767
2014	University certificate or diploma below the bachelor's level	8	31	23	11	9	14	4	48	25	648
2014	Bachelor's degree	9	23	21	10	6	21	10	47	23	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	26	23	9	6	19	9	48	20	2017
2011	Secondary or high school graduation certificate or equivalent or less	14	31	25	9	6	11	4	53	18	4130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	30	25	12	9	10	3	48	24	6365
2011	University certificate or diploma below the bachelor's level	11	30	24	12	7	12	4	49	23	691
2011	Bachelor's degree	9	23	23	10	6	20	9	45	22	3056
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	25	22	11	6	21	6	46	24	1845

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	36	13	5	3	5	3	77	9	2770
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	12	6	3	4	1	78	10	4832
2017	University certificate or diploma below the bachelor's level	38	37	11	4	4	3	4	81	8	528
2017	Bachelor's degree	43	33	8	4	2	6	6	85	6	2576
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	32	10	4	2	7	6	82	7	1873
2014	Secondary or high school graduation certificate or equivalent or less	34	37	13	5	4	5	1	76	10	3418
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	13	6	4	4	1	76	10	5774
2014	University certificate or diploma below the bachelor's level	34	39	12	5	5	3	1	76	11	648
2014	Bachelor's degree	38	34	10	5	2	6	5	81	8	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	33	11	4	2	6	5	80	7	2016
2011	Secondary or high school graduation certificate or equivalent or less	36	38	12	6	3	5	1	78	10	4129
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	13	7	4	5	0	76	11	6364
2011	University certificate or diploma below the bachelor's level	34	38	11	7	5	3	2	76	12	691
2011	Bachelor's degree	37	34	11	5	2	7	5	80	8	3057
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	10	5	2	7	4	80	8	1846
2008	Secondary or high school graduation certificate or equivalent or less	35	39	13	5	3	5	1	79	8	3073
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	40	13	6	3	5	1	78	9	4434
2008	University certificate or diploma below the bachelor's level	34	35	13	7	5	5	2	74	12	544
2008	Bachelor's degree	33	36	10	5	3	7	5	79	9	2355
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	10	6	2	9	5	80	9	1365

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	36	15	7	4	5	3	72	12	2754
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	15	8	6	6	1	68	15	4828
2017	University certificate or diploma below the bachelor's level	32	31	13	8	8	5	4	69	17	531
2017	Bachelor's degree	35	34	10	5	3	8	6	80	9	2571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	12	5	5	7	6	75	11	1872
2014	Secondary or high school graduation certificate or equivalent or less	29	36	17	7	5	6	1	69	13	3410
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	16	10	7	5	1	65	19	5760
2014	University certificate or diploma below the bachelor's level	25	38	16	8	8	4	1	66	17	647
2014	Bachelor's degree	31	33	13	6	4	8	5	73	12	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	13	7	4	8	5	73	12	2018
2011	Secondary or high school graduation certificate or equivalent or less	31	38	14	6	4	6	1	74	11	4126
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	35	16	9	7	6	0	66	17	6365
2011	University certificate or diploma below the bachelor's level	28	37	13	9	8	5	1	69	18	691
2011	Bachelor's degree	30	35	12	6	3	9	5	75	11	3055
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	12	6	4	8	4	75	11	1846
2008	Secondary or high school graduation certificate or equivalent or less	36	38	11	7	4	4	1	78	11	3064
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	37	12	9	5	4	1	72	15	4435
2008	University certificate or diploma below the bachelor's level	31	34	13	8	8	4	2	70	17	545
2008	Bachelor's degree	33	34	12	7	4	5	5	74	13	2355
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	11	9	3	7	4	74	14	1361

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	94	2758
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	4819
2017	University certificate or diploma below the bachelor's level	9	91	527
2017	Bachelor's degree	7	93	2572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	1867
2014	Secondary or high school graduation certificate or equivalent or less	7	93	3406
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	5765
2014	University certificate or diploma below the bachelor's level	11	89	646
2014	Bachelor's degree	7	93	2794
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	2011

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	325
2017	University certificate or diploma below the bachelor's level	37	47
2017	Bachelor's degree	40	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	154
2014	Secondary or high school graduation certificate or equivalent or less	40	227
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	417
2014	University certificate or diploma below the bachelor's level	38	69
2014	Bachelor's degree	40	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	156

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	325
2017	University certificate or diploma below the bachelor's level	88	47
2017	Bachelor's degree	72	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	154
2014	Secondary or high school graduation certificate or equivalent or less	80	227
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	417
2014	University certificate or diploma below the bachelor's level	74	69
2014	Bachelor's degree	78	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	156

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	325
2017	Bachelor's degree	6	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	154
2014	Secondary or high school graduation certificate or equivalent or less	4	227
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	417
2014	Bachelor's degree	8	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	156

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	University certificate or diploma below the bachelor's level	47
2017	Bachelor's degree	179
2014	University certificate or diploma below the bachelor's level	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	156

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	325
2017	Bachelor's degree	9	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	154
2014	Secondary or high school graduation certificate or equivalent or less	10	227
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	417
2014	University certificate or diploma below the bachelor's level	7	69
2014	Bachelor's degree	6	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	156

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	325
2017	Bachelor's degree	4	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	154
2014	Secondary or high school graduation certificate or equivalent or less	5	227
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	417
2014	Bachelor's degree	3	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	156

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	147
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	325
2017	Bachelor's degree	8	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	154
2014	Secondary or high school graduation certificate or equivalent or less	11	227
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	417
2014	University certificate or diploma below the bachelor's level	10	69
2014	Bachelor's degree	11	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	156

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	323
2017	Bachelor's degree	18	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	154
2014	Secondary or high school graduation certificate or equivalent or less	5	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	415
2014	University certificate or diploma below the bachelor's level	19	69
2014	Bachelor's degree	16	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	156

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	323
2017	University certificate or diploma below the bachelor's level	11	47
2017	Bachelor's degree	15	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	154
2014	Secondary or high school graduation certificate or equivalent or less	7	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	415
2014	University certificate or diploma below the bachelor's level	14	69
2014	Bachelor's degree	22	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	156

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	323
2017	Bachelor's degree	9	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	154
2014	Secondary or high school graduation certificate or equivalent or less	3	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	415
2014	University certificate or diploma below the bachelor's level	9	69
2014	Bachelor's degree	12	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	156

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	323
2017	Bachelor's degree	3	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	154
2014	Secondary or high school graduation certificate or equivalent or less	2	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	415
2014	University certificate or diploma below the bachelor's level	12	69
2014	Bachelor's degree	3	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	156

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	323
2017	University certificate or diploma below the bachelor's level	22	47
2017	Bachelor's degree	32	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	154
2014	Secondary or high school graduation certificate or equivalent or less	18	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	415
2014	University certificate or diploma below the bachelor's level	13	69
2014	Bachelor's degree	20	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	156

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	323
2017	University certificate or diploma below the bachelor's level	31	47
2017	Bachelor's degree	38	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	154
2014	Secondary or high school graduation certificate or equivalent or less	14	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	415
2014	University certificate or diploma below the bachelor's level	12	69
2014	Bachelor's degree	27	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	156

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	323
2017	Bachelor's degree	4	178
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	415
2014	University certificate or diploma below the bachelor's level	0	69
2014	Bachelor's degree	3	200

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	154

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	323
2017	University certificate or diploma below the bachelor's level	10	47
2017	Bachelor's degree	8	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	154
2014	Secondary or high school graduation certificate or equivalent or less	6	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	415
2014	University certificate or diploma below the bachelor's level	9	69
2014	Bachelor's degree	5	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	156

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	323
2017	University certificate or diploma below the bachelor's level	29	47
2017	Bachelor's degree	15	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	154
2014	Secondary or high school graduation certificate or equivalent or less	10	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	415
2014	University certificate or diploma below the bachelor's level	15	69
2014	Bachelor's degree	16	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	156

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	178

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	323
2017	University certificate or diploma below the bachelor's level	22	47
2017	Bachelor's degree	12	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	154
2014	Secondary or high school graduation certificate or equivalent or less	21	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	415
2014	University certificate or diploma below the bachelor's level	26	69
2014	Bachelor's degree	12	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	156

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	323
2017	Bachelor's degree	0	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	154
2014	Secondary or high school graduation certificate or equivalent or less	3	226
2014	University certificate or diploma below the bachelor's level	0	69
2014	Bachelor's degree	0	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	156

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	146
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	323
2017	University certificate or diploma below the bachelor's level	26	47
2017	Bachelor's degree	16	178
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	154
2014	Secondary or high school graduation certificate or equivalent or less	48	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	415
2014	University certificate or diploma below the bachelor's level	32	69
2014	Bachelor's degree	25	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	156

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	327
2017	University certificate or diploma below the bachelor's level	54	47
2017	Bachelor's degree	28	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	154
2014	Secondary or high school graduation certificate or equivalent or less	32	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	415
2014	University certificate or diploma below the bachelor's level	33	69
2014	Bachelor's degree	32	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	157

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	327
2017	University certificate or diploma below the bachelor's level	35	47
2017	Bachelor's degree	21	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	154
2014	Secondary or high school graduation certificate or equivalent or less	14	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	415
2014	University certificate or diploma below the bachelor's level	31	69
2014	Bachelor's degree	18	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	157

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	327
2017	University certificate or diploma below the bachelor's level	14	47
2017	Bachelor's degree	5	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	154
2014	Secondary or high school graduation certificate or equivalent or less	8	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	415
2014	University certificate or diploma below the bachelor's level	6	69
2014	Bachelor's degree	8	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	157

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	327
2017	University certificate or diploma below the bachelor's level	40	47
2017	Bachelor's degree	10	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	154
2014	Secondary or high school graduation certificate or equivalent or less	26	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	415
2014	University certificate or diploma below the bachelor's level	27	69
2014	Bachelor's degree	16	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	157

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	327
2017	Bachelor's degree	8	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	154
2014	Secondary or high school graduation certificate or equivalent or less	6	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	415
2014	Bachelor's degree	4	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	157

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	327
2017	University certificate or diploma below the bachelor's level	15	47
2017	Bachelor's degree	7	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	154
2014	Secondary or high school graduation certificate or equivalent or less	11	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	415
2014	University certificate or diploma below the bachelor's level	10	69
2014	Bachelor's degree	6	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	157

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	327
2017	University certificate or diploma below the bachelor's level	12	47
2017	Bachelor's degree	16	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	154
2014	Secondary or high school graduation certificate or equivalent or less	9	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	415
2014	University certificate or diploma below the bachelor's level	15	69
2014	Bachelor's degree	9	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	157

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	327
2017	Bachelor's degree	5	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	154
2014	Secondary or high school graduation certificate or equivalent or less	10	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	415
2014	University certificate or diploma below the bachelor's level	7	69
2014	Bachelor's degree	8	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	157

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	150
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	327
2017	University certificate or diploma below the bachelor's level	30	47
2017	Bachelor's degree	53	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	154
2014	Secondary or high school graduation certificate or equivalent or less	41	226
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	415
2014	University certificate or diploma below the bachelor's level	38	69
2014	Bachelor's degree	47	200
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	157

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	284
2017	Bachelor's degree	9	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	143
2014	Secondary or high school graduation certificate or equivalent or less	6	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	370
2014	University certificate or diploma below the bachelor's level	10	63
2014	Bachelor's degree	7	189

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	284
2017	University certificate or diploma below the bachelor's level	10	41
2017	Bachelor's degree	25	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	143
2014	Secondary or high school graduation certificate or equivalent or less	5	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	370
2014	University certificate or diploma below the bachelor's level	10	63
2014	Bachelor's degree	16	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	147

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	284
2017	University certificate or diploma below the bachelor's level	0	41
2017	Bachelor's degree	8	167
2014	Secondary or high school graduation certificate or equivalent or less	3	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	370
2014	University certificate or diploma below the bachelor's level	8	63
2014	Bachelor's degree	4	189

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	284
2014	Secondary or high school graduation certificate or equivalent or less	3	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	370
2014	University certificate or diploma below the bachelor's level	10	63
2014	Bachelor's degree	5	189

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	284
2017	Bachelor's degree	5	167
2014	Secondary or high school graduation certificate or equivalent or less	4	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	370
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	147

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	284
2017	University certificate or diploma below the bachelor's level	16	41
2017	Bachelor's degree	7	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	143
2014	Secondary or high school graduation certificate or equivalent or less	7	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	370
2014	Bachelor's degree	4	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	147

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	284
2017	Bachelor's degree	11	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	143
2014	Secondary or high school graduation certificate or equivalent or less	5	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	370
2014	University certificate or diploma below the bachelor's level	12	63
2014	Bachelor's degree	3	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	147

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	284
2017	Bachelor's degree	11	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	143
2014	Secondary or high school graduation certificate or equivalent or less	7	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	370
2014	University certificate or diploma below the bachelor's level	7	63
2014	Bachelor's degree	6	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	147

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	284
2017	University certificate or diploma below the bachelor's level	19	41
2017	Bachelor's degree	11	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	143
2014	Secondary or high school graduation certificate or equivalent or less	13	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	370
2014	Bachelor's degree	12	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	147

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	284
2017	University certificate or diploma below the bachelor's level	38	41
2017	Bachelor's degree	23	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	143
2014	Secondary or high school graduation certificate or equivalent or less	25	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	370
2014	University certificate or diploma below the bachelor's level	25	63
2014	Bachelor's degree	25	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	147

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	284
2017	University certificate or diploma below the bachelor's level	26	41
2017	Bachelor's degree	8	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	143
2014	Secondary or high school graduation certificate or equivalent or less	8	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	370
2014	University certificate or diploma below the bachelor's level	11	63
2014	Bachelor's degree	9	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	147

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	284
2017	University certificate or diploma below the bachelor's level	41	41
2017	Bachelor's degree	36	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	143
2014	Secondary or high school graduation certificate or equivalent or less	42	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	370
2014	University certificate or diploma below the bachelor's level	36	63
2014	Bachelor's degree	41	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	147

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	284
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	370
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	147

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	284
2017	University certificate or diploma below the bachelor's level	71	41
2017	Bachelor's degree	62	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	143
2014	Secondary or high school graduation certificate or equivalent or less	64	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	370
2014	University certificate or diploma below the bachelor's level	58	63
2014	Bachelor's degree	63	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	147

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	284
2017	Bachelor's degree	0	167

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	284
2017	Bachelor's degree	8	167
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	143
2014	Secondary or high school graduation certificate or equivalent or less	15	199
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	370
2014	University certificate or diploma below the bachelor's level	14	63
2014	Bachelor's degree	13	189
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	147

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	90	10	152
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94	6	325
2017	University certificate or diploma below the bachelor's level	100	0	47
2017	Bachelor's degree	95	5	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	98	2	155

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	28	23	3	3	14	4	64	8	2763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	25	4	4	17	4	58	10	4831
2017	University certificate or diploma below the bachelor's level	24	23	22	4	6	17	4	59	13	528
2017	Bachelor's degree	20	25	18	3	2	25	6	65	8	2571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	20	19	4	4	27	7	60	11	1869
2014	Secondary or high school graduation certificate or equivalent or less	20	26	23	4	4	18	5	60	10	3416
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	25	4	4	19	4	57	10	5767
2014	University certificate or diploma below the bachelor's level	17	25	23	6	5	20	5	55	14	647
2014	Bachelor's degree	18	20	21	3	3	29	6	58	9	2801
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	19	19	4	3	31	6	58	12	2015

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	34	17	3	3	5	1	75	7	2758
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	19	5	3	6	1	71	9	4827
2017	University certificate or diploma below the bachelor's level	34	30	17	5	6	6	2	69	12	528
2017	Bachelor's degree	35	36	14	4	2	8	1	79	6	2571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	14	4	3	9	1	77	8	1870
2014	Secondary or high school graduation certificate or equivalent or less	30	33	19	4	3	8	1	70	8	3409
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	32	21	5	3	9	1	67	9	5760
2014	University certificate or diploma below the bachelor's level	26	32	22	5	5	10	1	65	11	647
2014	Bachelor's degree	30	33	17	4	3	12	1	73	7	2800
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	17	4	3	12	1	73	8	2014
2011	Secondary or high school graduation certificate or equivalent or less	40	37	13	4	2	4	0	80	6	4130
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	16	5	3	4	0	75	8	6363
2011	University certificate or diploma below the bachelor's level	34	37	16	6	1	5	1	75	7	691
2011	Bachelor's degree	36	38	14	4	2	7	0	80	6	3059
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	14	4	1	8	0	79	6	1845

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	21	19	15	19	1	46	35	2754
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	21	21	16	23	1	40	39	4825
2017	University certificate or diploma below the bachelor's level	19	21	17	14	27	1	41	41	528
2017	Bachelor's degree	20	23	20	16	19	1	44	36	2570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	25	20	13	17	2	49	31	1867

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	28	23	12	7	0	1	58	19	2756
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30	23	12	8	0	1	57	20	4820
2017	University certificate or diploma below the bachelor's level	24	27	25	14	10	1	0	51	24	529
2017	Bachelor's degree	19	28	26	15	10	0	1	48	26	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	27	18	12	0	1	42	30	1868

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	29	19	8	4	1	3	68	13	2747
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	20	9	5	0	2	66	14	4794
2017	University certificate or diploma below the bachelor's level	29	32	20	10	7	1	2	63	17	529
2017	Bachelor's degree	27	32	22	12	6	0	2	60	18	2568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	31	24	13	7	0	2	55	21	1864

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	23	19	16	16	1	2	47	33	2751
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	23	21	17	16	1	2	45	34	4822
2017	University certificate or diploma below the bachelor's level	18	23	22	16	18	1	2	42	35	529
2017	Bachelor's degree	18	25	23	18	15	1	2	44	33	2569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	24	21	16	1	2	38	38	1867

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	20	8	3	1	1	12	86	5	2742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	21	10	4	2	1	11	82	6	4804
2017	University certificate or diploma below the bachelor's level	47	22	12	5	4	1	9	77	10	526
2017	Bachelor's degree	43	27	13	5	3	0	8	77	9	2569
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	28	17	8	6	0	6	67	15	1865

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	29	14	6	3	1	76	9	2749
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	32	18	7	4	1	71	11	4798
2017	University certificate or diploma below the bachelor's level	37	28	18	9	7	1	66	16	528
2017	Bachelor's degree	31	31	20	10	6	1	63	16	2559
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	23	12	7	1	58	19	1859

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	33	18	8	4	1	2	70	12	2748
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	22	10	5	0	1	63	15	4799
2017	University certificate or diploma below the bachelor's level	28	28	23	12	8	0	0	57	20	527
2017	Bachelor's degree	27	33	23	11	5	1	1	61	16	2562
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	31	23	15	8	1	1	54	23	1856

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	31	21	10	6	0	1	62	17	2742
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	22	14	7	0	1	57	21	4800
2017	University certificate or diploma below the bachelor's level	23	31	20	14	10	0	1	55	25	528
2017	Bachelor's degree	20	32	26	13	8	0	1	53	21	2563
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	29	24	16	9	1	1	49	26	1859

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	29	18	9	5	1	2	67	14	2751
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	30	19	12	7	0	1	62	19	4798
2017	University certificate or diploma below the bachelor's level	28	29	21	13	9	0	1	57	22	528
2017	Bachelor's degree	26	33	20	13	7	0	1	59	20	2565
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	30	20	13	9	0	1	57	22	1857

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	30	17	7	3	1	2	72	11	2730
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	32	17	8	5	1	2	69	13	4778
2017	University certificate or diploma below the bachelor's level	35	31	16	12	5	0	1	67	17	521
2017	Bachelor's degree	29	33	21	10	6	1	2	63	16	2556
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	23	11	5	1	1	60	17	1859

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	25	11	4	2	1	82	6	2761
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	28	13	5	2	1	80	7	4820
2017	University certificate or diploma below the bachelor's level	52	27	11	5	3	1	80	8	528
2017	Bachelor's degree	54	25	13	4	3	1	80	7	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	28	12	5	4	1	79	9	1868

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	15	5	3	2	1	2	89	6	2760
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	16	7	4	3	1	2	86	7	4822
2017	University certificate or diploma below the bachelor's level	66	15	7	3	6	1	2	83	10	527
2017	Bachelor's degree	71	14	6	3	3	0	2	88	6	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	13	5	5	4	0	2	86	9	1868

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	29	9	4	3	1	2	83	7	2756
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	31	11	5	3	0	1	81	8	4817
2017	University certificate or diploma below the bachelor's level	53	26	10	6	4	0	2	80	10	527
2017	Bachelor's degree	52	30	10	4	2	0	2	83	7	2571
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	26	10	4	3	0	1	83	7	1869

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	22	9	6	4	0	1	81	10	2756
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	24	10	6	5	0	1	78	12	4822
2017	University certificate or diploma below the bachelor's level	53	22	10	7	7	1	1	75	14	529
2017	Bachelor's degree	58	23	9	5	5	0	2	82	9	2575
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	20	9	7	5	0	2	78	12	1867

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	13	4	2	1	22	91	3	2756
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	14	4	2	1	23	90	4	4817
2017	University certificate or diploma below the bachelor's level	59	14	6	2	2	17	88	5	526
2017	Bachelor's degree	53	15	6	3	1	23	88	5	2568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	18	7	4	1	19	85	6	1870

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	18	6	2	1	6	90	3	2738
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	21	7	2	1	6	88	4	4793
2017	University certificate or diploma below the bachelor's level	67	18	7	3	3	4	88	5	524
2017	Bachelor's degree	64	20	7	2	1	6	89	3	2566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	18	5	2	1	7	92	3	1859

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	15	5	3	2	1	4	90	5	2758
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	19	7	3	3	1	3	87	6	4822
2017	University certificate or diploma below the bachelor's level	67	17	5	2	4	1	3	88	6	528
2017	Bachelor's degree	71	15	5	3	2	0	3	89	5	2576
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	16	5	2	3	0	4	90	5	1870

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	27	9	3	2	2	86	4	2748
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	29	10	4	2	2	84	5	4813
2017	University certificate or diploma below the bachelor's level	54	27	11	3	3	2	82	6	527
2017	Bachelor's degree	52	29	11	4	2	2	83	6	2566
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	26	11	4	1	3	83	5	1869

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	29	32	10	5	1	53	15	2767
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	32	35	12	5	0	48	17	4838
2017	University certificate or diploma below the bachelor's level	14	31	34	13	6	1	46	20	529
2017	Bachelor's degree	11	33	38	12	5	0	45	16	2579
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	30	37	16	7	0	40	23	1875

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	15	36	25	15	1	41	23	2736
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	38	24	13	1	37	25	4814
2017	University certificate or diploma below the bachelor's level	10	20	34	26	11	0	37	29	527
2017	Bachelor's degree	7	18	41	23	11	1	34	25	2568
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	22	41	20	9	0	29	29	1866

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	36	20	8	7	4	1	63	16	2755
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	36	21	10	7	4	1	60	18	4817
2017	University certificate or diploma below the bachelor's level	21	40	17	9	9	4	0	63	19	527
2017	Bachelor's degree	27	43	15	9	4	3	0	72	13	2573
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	42	16	10	3	2	0	71	13	1870

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	38	20	10	8	3	60	19	2761
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	35	20	15	10	2	54	25	4828
2017	University certificate or diploma below the bachelor's level	20	35	19	11	13	2	57	24	527
2017	Bachelor's degree	22	40	16	14	8	1	63	21	2575
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	39	15	15	10	1	59	25	1872

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	86	2755
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	4824
2017	University certificate or diploma below the bachelor's level	16	84	528
2017	Bachelor's degree	15	85	2578
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	1872
2014	Secondary or high school graduation certificate or equivalent or less	15	85	3406
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	5759
2014	University certificate or diploma below the bachelor's level	17	83	648
2014	Bachelor's degree	14	86	2794
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	2008

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	25	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	27	792
2017	University certificate or diploma below the bachelor's level	72	28	86
2017	Bachelor's degree	80	20	391
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	25	278
2014	Secondary or high school graduation certificate or equivalent or less	77	23	499
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	23	908
2014	University certificate or diploma below the bachelor's level	67	33	105
2014	Bachelor's degree	78	22	389
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	22	264

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	33	8	7	5	0	0	79	12	294
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	7	8	5	0	1	80	13	587
2017	University certificate or diploma below the bachelor's level	53	24	7	6	10	0	0	77	16	64
2017	Bachelor's degree	49	33	5	6	5	1	0	83	12	314
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	4	5	6	0	1	85	11	211
2014	Secondary or high school graduation certificate or equivalent or less	48	33	7	7	4	0	0	82	11	388
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	32	6	9	2	0	1	83	11	708
2014	University certificate or diploma below the bachelor's level	39	43	4	8	4	0	1	83	12	73
2014	Bachelor's degree	47	35	8	6	1	1	1	84	8	305
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	26	5	3	5	1	0	87	8	204

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	22	19	12	14	2	1	31	69	2760
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	23	22	14	15	2	1	24	76	4831
2017	University certificate or diploma below the bachelor's level	25	22	19	13	18	2	1	26	74	530
2017	Bachelor's degree	26	23	20	13	15	3	1	26	74	2579
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	23	21	12	13	4	0	27	73	1873

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	1763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	3419
2017	University certificate or diploma below the bachelor's level	22	367
2017	Bachelor's degree	21	1832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	1292

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	1763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	3419
2017	University certificate or diploma below the bachelor's level	32	367
2017	Bachelor's degree	35	1832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	1292

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	1763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	3419
2017	University certificate or diploma below the bachelor's level	11	367
2017	Bachelor's degree	17	1832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	1292

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	1763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	3419
2017	University certificate or diploma below the bachelor's level	45	367
2017	Bachelor's degree	48	1832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	1292

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	1763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	3419
2017	University certificate or diploma below the bachelor's level	5	367
2017	Bachelor's degree	6	1832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	1292

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	1763
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	3419
2017	University certificate or diploma below the bachelor's level	47	367
2017	Bachelor's degree	46	1832
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	1292

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	43	16	11	4	16	1739
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	40	17	12	3	22	3354
2017	University certificate or diploma below the bachelor's level	4	38	20	11	6	21	363
2017	Bachelor's degree	4	43	19	11	5	18	1807
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	41	22	12	5	15	1288

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	21	19	14	24	2	10	36	43	1793
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	19	19	16	27	2	8	31	48	3447
2017	University certificate or diploma below the bachelor's level	8	20	14	19	29	2	8	31	53	369
2017	Bachelor's degree	12	22	15	18	25	2	8	37	47	1836
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	15	20	23	2	8	35	48	1302

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	11	15	15	46	2	7	16	67	1790
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	10	14	16	49	2	6	14	71	3441
2017	University certificate or diploma below the bachelor's level	3	8	11	18	52	3	5	12	75	369
2017	Bachelor's degree	1	8	10	18	55	2	6	10	79	1834
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	8	11	19	49	3	7	12	76	1303

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me