2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - SW

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 35 43 5 12 5 0 0 78 17 58
2017 SW-02 31 47 7 9 7 0 0 78 16 45
2014 SW 28 44 5 15 8 0 0 72 22 73
2014 SW-02 28 43 6 16 6 0 0 71 22 62
2011 SW 30 52 2 13 3 0 0 82 16 61
2011 SW-02 28 60 3 8 3 0 0 88 10 40
2008 SW 26 48 13 0 13 0 0 74 13 31
2008 SW-02 23 59 5 0 14 0 0 82 14 22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 64 24 5 5 0 2 0 90 5 58
2017 SW-02 62 29 2 4 0 2 0 93 5 45
2014 SW 69 19 4 7 0 0 1 89 7 73
2014 SW-02 70 19 5 5 0 0 2 90 5 62
2011 SW 79 13 2 5 0 0 2 93 5 61
2011 SW-02 78 15 3 3 0 0 3 95 3 40
2008 SW 68 23 3 3 3 0 0 90 6 31
2008 SW-02 68 18 5 5 5 0 0 86 9 22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 74 15 3 5 0 0 2 91 5 58
2017 SW-02 78 16 0 4 0 0 2 95 5 45
2014 SW 73 9 8 5 4 0 0 82 9 73
2014 SW-02 73 11 8 5 3 0 0 84 8 62
2011 SW 82 8 0 5 3 0 2 92 8 61
2011 SW-02 80 8 0 5 5 0 3 90 10 40
2008 SW 74 16 0 6 3 0 0 90 10 31
2008 SW-02 73 14 0 9 5 0 0 86 14 22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 33 29 12 12 14 0 0 62 26 58
2017 SW-02 31 29 11 16 13 0 0 60 29 45
2014 SW 46 29 3 12 11 0 0 74 23 73
2014 SW-02 43 28 3 14 11 0 0 71 26 62
2011 SW 40 31 6 10 13 0 0 71 23 62
2011 SW-02 40 28 8 15 10 0 0 68 25 40

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 45 14 10 7 0 0 69 17 58
2017 SW-02 27 42 18 7 7 0 0 69 13 45
2014 SW 16 48 9 19 8 0 0 64 26 73
2014 SW-02 18 46 11 21 5 0 0 64 26 62
2011 SW 23 41 13 11 11 0 0 64 23 61
2011 SW-02 21 41 15 15 8 0 0 62 23 39
2008 SW 19 42 13 16 10 0 0 61 26 31
2008 SW-02 18 45 5 18 14 0 0 64 32 22

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 66 28 7 0 0 0 0 93 0 58
2017 SW-02 64 29 7 0 0 0 0 93 0 45
2014 SW 66 29 0 3 3 0 0 95 5 73
2014 SW-02 61 33 0 3 3 0 0 94 6 62
2011 SW 77 23 0 0 0 0 0 100 0 61
2011 SW-02 83 18 0 0 0 0 0 100 0 40
2008 SW 68 29 0 3 0 0 0 97 3 31
2008 SW-02 73 27 0 0 0 0 0 100 0 22

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 71 22 5 2 0 0 0 93 2 58
2017 SW-02 69 22 7 2 0 0 0 91 2 45
2014 SW 71 25 3 0 1 0 0 96 1 73
2014 SW-02 69 26 3 0 2 0 0 95 2 62
2011 SW 76 24 0 0 0 0 0 100 0 62
2011 SW-02 83 18 0 0 0 0 0 100 0 40
2008 SW 68 26 3 3 0 0 0 94 3 31
2008 SW-02 68 23 5 5 0 0 0 91 5 22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 36 38 9 12 5 0 0 74 17 58
2017 SW-02 36 33 11 16 4 0 0 69 20 45
2014 SW 37 40 9 11 3 0 0 77 14 73
2014 SW-02 35 41 8 13 3 0 0 76 16 62

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 26 36 15 9 14 0 0 62 22 58
2017 SW-02 24 38 18 4 16 0 0 62 20 45
2014 SW 27 49 5 9 9 0 0 76 18 73
2014 SW-02 27 49 6 11 6 0 0 76 18 62
2011 SW 40 32 3 16 8 0 0 73 24 62
2011 SW-02 45 30 5 15 5 0 0 75 20 40

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 14 10 12 34 3 2 40 49 58
2017 SW-02 22 16 9 16 31 4 2 40 50 45
2014 SW 20 24 14 18 19 1 4 46 39 73
2014 SW-02 14 22 15 19 22 2 5 39 45 62
2011 SW 31 31 6 15 16 0 2 62 31 62
2011 SW-02 33 25 8 18 15 0 3 59 33 40
2008 SW 35 23 3 29 10 0 0 58 39 31
2008 SW-02 27 27 0 32 14 0 0 55 45 22

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 50 38 9 3 0 0 0 88 3 58
2017 SW-02 49 38 11 2 0 0 0 87 2 45
2014 SW 48 45 3 1 3 0 0 93 4 73
2014 SW-02 45 47 3 2 3 0 0 92 5 62
2011 SW 66 32 0 2 0 0 0 98 2 62
2011 SW-02 68 33 0 0 0 0 0 100 0 40
2008 SW 65 32 3 0 0 0 0 97 0 31
2008 SW-02 68 32 0 0 0 0 0 100 0 22

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 19 23 17 24 17 0 0 42 41 58
2017 SW-02 22 13 18 24 22 0 0 36 47 45
2014 SW 24 36 8 22 10 0 0 60 32 73
2014 SW-02 22 36 10 22 10 0 0 58 32 62
2011 SW 18 40 18 18 6 0 0 58 24 62
2011 SW-02 13 45 20 18 5 0 0 58 23 40

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 36 50 9 5 0 0 0 86 5 58
2017 SW-02 40 47 7 7 0 0 0 87 7 45

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 41 48 5 3 0 0 2 91 3 58
2017 SW-02 42 47 4 4 0 0 2 91 5 45
2014 SW 46 37 8 3 6 0 0 83 9 73
2014 SW-02 47 38 7 3 5 0 0 85 8 62
2011 SW 52 37 6 3 0 2 0 90 3 62
2011 SW-02 50 40 5 3 0 3 0 92 3 40
2008 SW 48 35 6 3 6 0 0 84 10 31
2008 SW-02 45 41 5 0 9 0 0 86 9 22

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 23 37 16 10 14 0 0 60 24 57
2017 SW-02 20 36 16 11 16 0 0 57 27 44

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 74 24 2 0 0 0 0 98 0 57
2017 SW-02 70 27 2 0 0 0 0 98 0 44
2014 SW 78 17 2 1 1 0 0 95 3 73
2014 SW-02 80 14 3 2 2 0 0 94 3 62
2011 SW 81 18 2 0 0 0 0 98 0 62
2011 SW-02 80 18 3 0 0 0 0 98 0 40

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 37 14 17 14 0 0 55 31 57
2017 SW-02 18 36 9 18 18 0 0 55 36 44
2014 SW 12 32 7 24 25 0 0 44 49 73
2014 SW-02 14 28 8 23 26 0 0 43 49 62
2011 SW 18 42 19 15 6 0 0 60 21 62
2011 SW-02 18 40 23 15 5 0 0 58 20 40

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 28 23 10 21 0 0 46 31 57
2017 SW-02 18 25 18 14 25 0 0 43 39 44
2014 SW 15 32 17 19 17 0 0 47 36 73
2014 SW-02 18 27 19 19 18 0 0 44 37 62

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 46 9 12 12 0 0 67 24 57
2017 SW-02 20 43 7 14 16 0 0 64 30 44
2014 SW 23 44 17 4 12 0 0 67 16 73
2014 SW-02 22 43 19 5 11 0 0 65 16 62
2011 SW 37 40 13 6 3 0 0 77 10 62
2011 SW-02 40 40 15 5 0 0 0 80 5 40

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 43 39 18 0 0 0 0 82 0 56
2017 SW-02 42 37 21 0 0 0 0 79 0 43
2014 SW 49 37 6 1 5 1 0 87 6 72
2014 SW-02 45 41 7 2 3 2 0 88 5 62
2011 SW 66 31 0 3 0 0 0 97 3 62
2011 SW-02 68 30 0 3 0 0 0 98 3 40
2008 SW 58 35 3 3 0 0 0 94 3 31
2008 SW-02 64 32 5 0 0 0 0 95 0 22

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 35 34 21 7 3 0 0 69 10 58
2017 SW-02 36 38 16 7 4 0 0 73 11 45
2014 SW 36 38 20 4 1 0 0 74 5 73
2014 SW-02 34 37 22 5 2 0 0 71 6 62
2011 SW 35 34 21 5 5 0 0 69 10 62
2011 SW-02 40 30 25 5 0 0 0 70 5 40
2008 SW 48 35 10 0 6 0 0 84 6 31
2008 SW-02 41 45 9 0 5 0 0 86 5 22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 9 24 28 26 10 0 3 37 34 58
2017 SW-02 7 24 29 27 11 0 2 39 32 45
2014 SW 8 21 28 31 12 0 0 43 29 73
2014 SW-02 8 21 30 27 14 0 0 41 29 62
2011 SW 8 21 31 26 10 2 3 37 31 62
2011 SW-02 5 25 25 30 13 0 3 44 31 40
2008 SW 19 19 26 29 6 0 0 35 39 31
2008 SW-02 23 23 23 27 5 0 0 32 45 22

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 15 22 33 21 7 0 2 28 38 58
2017 SW-02 18 18 36 20 9 0 0 29 36 45
2014 SW 10 26 29 20 14 1 0 34 36 73
2014 SW-02 8 27 30 22 11 2 0 34 36 62
2011 SW 13 20 31 21 11 0 3 34 34 61
2011 SW-02 10 25 33 20 10 0 3 31 36 40
2008 SW 23 13 23 23 19 0 0 42 35 31
2008 SW-02 27 18 14 27 14 0 0 41 45 22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 12 24 28 22 10 2 2 34 38 58
2017 SW-02 11 29 27 20 11 2 0 32 41 45
2014 SW 20 26 28 16 5 4 0 22 48 72
2014 SW-02 18 29 26 17 5 5 0 23 50 61
2011 SW 18 26 25 13 13 0 5 28 47 61
2011 SW-02 13 33 28 13 10 0 5 24 47 40
2008 SW 19 26 35 10 10 0 0 19 45 31
2008 SW-02 27 27 27 14 5 0 0 18 55 22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 3 9 28 33 22 0 5 58 13 58
2017 SW-02 4 4 31 31 24 0 4 58 9 45
2014 SW 4 7 26 43 20 0 0 63 11 70
2014 SW-02 2 3 28 47 20 0 0 67 5 59
2011 SW 2 8 21 41 23 0 5 67 10 61
2011 SW-02 0 8 28 43 20 0 3 64 8 40
2008 SW 13 3 23 32 29 0 0 61 16 31
2008 SW-02 14 5 27 36 18 0 0 55 18 22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 17 26 19 19 0 2 38 35 58
2017 SW-02 16 20 24 20 20 0 0 40 36 45
2014 SW 9 18 28 24 16 4 1 42 28 73
2014 SW-02 8 18 28 24 16 5 2 42 27 62
2011 SW 10 18 25 31 11 0 5 45 29 61
2011 SW-02 5 25 25 30 13 0 3 44 31 40
2008 SW 13 7 47 23 10 0 0 33 20 30
2008 SW-02 10 10 48 29 5 0 0 33 19 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 7 30 28 19 14 2 2 34 38 58
2017 SW-02 7 27 31 18 16 2 0 34 34 45
2014 SW 7 16 38 24 12 1 1 37 24 73
2014 SW-02 6 19 37 24 11 2 0 36 26 62
2011 SW 13 11 28 21 21 2 3 45 26 61
2011 SW-02 13 10 30 20 25 3 0 46 23 40
2008 SW 10 23 32 13 23 0 0 35 32 31
2008 SW-02 9 23 41 14 14 0 0 27 32 22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 9 29 33 17 9 2 2 27 39 58
2017 SW-02 9 24 36 20 9 2 0 30 34 45
2014 SW 20 12 42 14 5 3 4 21 34 73
2014 SW-02 22 12 39 14 6 3 3 22 37 62
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 72 13 7 7 0 0 2 86 7 57
2017 SW-02 71 13 7 7 0 0 2 86 7 45
2014 SW 66 9 4 5 7 0 8 82 13 73
2014 SW-02 66 11 5 5 6 0 6 83 12 62
2011 SW 76 10 5 2 6 0 2 87 8 62
2011 SW-02 73 8 5 3 10 0 3 82 13 40
2008 SW 73 7 7 3 7 0 3 83 10 30
2008 SW-02 73 5 5 5 9 0 5 81 14 22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 14 26 10 19 26 5 0 42 47 58
2017 SW-02 13 18 11 24 29 4 0 33 56 45
2014 SW 18 28 16 20 15 1 1 48 36 73
2014 SW-02 14 28 14 24 16 2 2 44 41 62

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 35 10 15 22 0 0 52 38 58
2017 SW-02 20 27 11 16 27 0 0 47 42 45
2014 SW 29 31 12 16 11 0 1 61 27 73
2014 SW-02 26 30 14 19 11 0 0 56 30 62

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 31 34 14 12 9 0 0 65 21 58
2017 SW-02 29 31 16 13 11 0 0 60 24 45
2014 SW 39 32 9 14 5 1 0 71 19 73
2014 SW-02 37 31 10 14 6 2 0 69 21 62
2011 SW 42 31 6 15 6 0 0 73 21 62
2011 SW-02 35 38 8 15 5 0 0 73 20 40
2008 SW 26 39 13 23 0 0 0 65 23 31
2008 SW-02 23 41 9 27 0 0 0 64 27 22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 23 28 17 18 2 12 0 58 22 57
2017 SW-02 20 23 18 20 2 16 0 51 27 44
2014 SW 22 34 12 9 9 14 0 65 21 73
2014 SW-02 21 33 13 10 8 16 0 64 21 62
2011 SW 39 26 13 8 8 6 0 69 17 62
2011 SW-02 35 25 15 10 8 8 0 65 19 40
2008 SW 26 23 29 16 3 3 0 50 20 31
2008 SW-02 18 23 32 23 0 5 0 43 24 22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 12 10 21 24 24 7 0 24 53 57
2017 SW-02 11 7 23 23 30 7 0 20 56 44
2014 SW 9 16 20 22 17 15 1 30 46 73
2014 SW-02 11 11 19 26 16 16 2 27 51 62

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 31 33 13 14 9 0 0 65 23 57
2017 SW-02 27 34 11 16 11 0 0 61 27 44
2014 SW 37 40 8 11 4 0 0 77 15 73
2014 SW-02 33 41 10 11 5 0 0 74 16 62
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 22 33 19 14 10 0 2 56 24 58
2017 SW-02 24 33 18 13 9 0 2 59 23 45
2014 SW 27 31 13 19 10 0 0 58 29 73
2014 SW-02 26 27 15 22 10 0 0 52 32 62
2011 SW 30 30 15 8 18 0 0 59 26 61
2011 SW-02 33 28 13 10 15 0 0 62 26 39
2008 SW 26 29 10 19 16 0 0 55 35 31
2008 SW-02 27 23 14 23 14 0 0 50 36 22

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 31 31 19 12 5 0 2 63 17 58
2017 SW-02 31 31 16 16 4 0 2 64 20 45
2014 SW 33 27 9 14 12 5 0 63 27 73
2014 SW-02 32 23 11 16 11 6 0 59 29 62
2011 SW 46 25 8 7 10 3 2 74 17 61
2011 SW-02 41 28 10 10 8 3 0 71 18 39
2008 SW 35 23 10 16 16 0 0 58 32 31
2008 SW-02 32 23 14 14 18 0 0 55 32 22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 29 33 16 14 7 0 2 63 21 58
2017 SW-02 29 31 11 18 9 0 2 61 27 45
2014 SW 32 30 5 16 16 1 0 63 32 73
2014 SW-02 32 26 6 19 16 2 0 58 35 62
2011 SW 38 31 15 5 11 0 0 69 16 61
2011 SW-02 38 31 18 5 8 0 0 69 13 39
2008 SW 32 39 6 6 13 3 0 73 20 31
2008 SW-02 27 45 0 5 18 5 0 76 24 22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 70 12 11 3 0 0 3 85 4 58
2017 SW-02 71 11 9 4 0 0 4 86 5 45
2014 SW 77 8 3 4 5 0 3 87 10 73
2014 SW-02 76 8 3 5 6 0 2 85 11 62
2011 SW 77 10 5 2 5 0 2 88 7 61
2011 SW-02 77 10 3 3 5 0 3 89 8 39
2008 SW 74 13 3 0 6 0 3 90 7 31
2008 SW-02 73 18 0 0 9 0 0 91 9 22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 29 24 7 7 22 5 5 60 33 58
2017 SW-02 22 27 9 9 20 7 7 56 33 45
2014 SW 37 20 9 8 14 8 4 65 25 73
2014 SW-02 36 20 8 6 16 10 3 65 26 62
2011 SW 35 23 11 13 13 0 5 61 27 62
2011 SW-02 30 28 10 20 10 0 3 59 31 40

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 41 35 3 5 12 0 3 79 18 58
2017 SW-02 42 31 4 4 13 0 4 77 19 45

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 48 21 12 5 7 3 3 74 13 58
2017 SW-02 47 20 9 7 9 4 4 73 17 45

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 33 24 15 10 14 0 3 59 25 58
2017 SW-02 31 27 16 7 16 0 4 60 23 45
2014 SW 34 23 8 18 17 0 0 57 35 73
2014 SW-02 30 23 10 19 18 0 0 53 37 62
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 33 15 19 5 3 0 59 25 58
2017 SW-02 22 33 16 20 4 4 0 58 26 45
2014 SW 31 19 22 8 16 4 0 52 25 73
2014 SW-02 32 14 26 10 13 5 0 49 24 62
2011 SW 35 24 11 13 11 3 2 63 25 62
2011 SW-02 33 30 10 10 10 5 3 68 22 40

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 33 12 21 14 0 0 53 35 58
2017 SW-02 18 36 9 22 16 0 0 53 38 45
2014 SW 23 22 22 15 16 3 0 46 31 73
2014 SW-02 24 19 25 14 14 3 0 45 30 62
2011 SW 23 34 16 13 15 0 0 56 27 62
2011 SW-02 23 28 23 20 8 0 0 50 28 40
2008 SW 16 23 19 19 19 3 0 40 40 31
2008 SW-02 14 18 23 14 27 5 0 33 43 22

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 24 17 28 12 2 0 42 41 58
2017 SW-02 16 29 13 27 13 2 0 45 41 45
2014 SW 15 26 29 15 16 0 0 41 31 73
2014 SW-02 16 26 33 13 13 0 0 42 26 62
2011 SW 13 31 16 29 11 0 0 44 40 62
2011 SW-02 18 23 20 33 8 0 0 40 40 40
2008 SW 13 13 19 19 29 6 0 28 52 31
2008 SW-02 14 5 23 18 36 5 0 19 57 22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 24 14 12 26 0 0 48 38 58
2017 SW-02 24 22 13 13 27 0 0 47 40 45
2014 SW 22 15 21 18 22 3 0 38 41 73
2014 SW-02 24 10 22 19 22 3 0 35 43 62
2011 SW 13 24 15 19 21 8 0 40 44 62
2011 SW-02 13 20 18 20 20 10 0 36 44 40
2008 SW 16 10 13 16 26 19 0 32 52 31
2008 SW-02 9 14 14 14 27 23 0 29 53 22

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 31 7 17 24 3 0 50 43 58
2017 SW-02 16 29 7 18 27 4 0 47 47 45
2014 SW 20 24 20 14 21 0 0 45 35 73
2014 SW-02 19 24 22 15 19 0 0 43 35 62
2011 SW 23 31 15 15 18 0 0 53 32 62
2011 SW-02 20 28 20 20 13 0 0 48 33 40
2008 SW 19 19 6 32 16 6 0 41 52 31
2008 SW-02 18 14 9 27 23 9 0 35 55 22
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 22 45 14 10 7 2 0 68 17 58
2017 SW-02 24 44 11 9 9 2 0 70 18 45
2014 SW 28 37 13 8 10 4 0 68 19 73
2014 SW-02 29 35 16 9 8 3 0 66 18 62
2011 SW 32 37 24 3 3 0 0 69 6 62
2011 SW-02 35 38 25 0 3 0 0 73 3 40

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 43 34 7 14 0 0 2 79 14 58
2017 SW-02 40 36 9 13 0 0 2 77 14 45
2014 SW 50 36 7 4 3 1 0 86 7 73
2014 SW-02 50 34 8 5 2 2 0 85 7 62
2011 SW 56 26 11 3 2 0 2 84 5 62
2011 SW-02 55 30 10 3 3 0 0 85 5 40

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 43 29 19 5 3 0 0 72 9 58
2017 SW-02 47 27 20 2 4 0 0 73 7 45
2014 SW 37 35 15 4 9 0 0 71 14 73
2014 SW-02 40 30 16 5 10 0 0 70 14 62
2011 SW 44 31 16 6 3 0 0 74 10 62
2011 SW-02 38 35 20 5 3 0 0 73 8 40
2008 SW 45 13 19 6 10 6 0 62 17 31
2008 SW-02 41 14 18 5 14 9 0 60 20 22

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 26 38 21 9 5 2 0 65 14 58
2017 SW-02 29 38 22 4 7 0 0 67 11 45
2014 SW 24 37 17 10 9 3 0 63 20 73
2014 SW-02 27 34 14 12 10 3 0 63 23 62
2011 SW 29 32 21 11 6 0 0 61 18 62
2011 SW-02 28 33 20 15 5 0 0 60 20 40

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 15 33 12 12 22 5 0 51 36 58
2017 SW-02 13 36 13 13 20 4 0 51 35 45
2014 SW 22 19 16 14 24 4 0 43 40 73
2014 SW-02 22 16 18 17 24 3 0 39 43 62
2011 SW 29 18 11 18 16 6 2 51 37 62
2011 SW-02 28 15 13 23 13 8 3 47 39 40

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 65 12 10 3 3 2 3 82 7 58
2017 SW-02 67 9 11 2 4 2 4 81 7 45
2014 SW 62 14 5 7 7 1 4 80 14 73
2014 SW-02 61 14 6 6 6 2 3 80 13 62

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 64 12 14 5 3 2 0 77 9 58
2017 SW-02 67 9 18 4 2 0 0 76 7 45
2014 SW 59 20 8 4 3 1 4 84 7 73
2014 SW-02 57 22 10 5 2 2 3 83 7 62
2011 SW 65 21 2 6 0 3 3 91 7 62
2011 SW-02 60 25 0 10 0 0 5 89 11 40
2008 SW 61 23 6 0 3 6 0 90 3 31
2008 SW-02 64 23 9 0 5 0 0 86 5 22

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 34 24 7 15 2 0 52 23 58
2017 SW-02 18 29 27 9 16 2 0 48 25 45
2014 SW 20 25 18 18 20 0 0 45 37 73
2014 SW-02 21 26 21 13 19 0 0 47 32 62
2011 SW 15 31 13 23 16 2 0 47 40 61
2011 SW-02 13 33 15 25 13 3 0 46 38 40
2008 SW 13 26 19 19 23 0 0 39 42 31
2008 SW-02 9 32 14 18 27 0 0 41 45 22

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 7 12 21 10 33 3 14 23 52 58
2017 SW-02 7 13 18 11 33 4 13 24 54 45
2014 SW 7 8 9 21 41 0 14 17 72 73
2014 SW-02 6 10 8 23 40 0 13 18 72 62
2011 SW 5 15 13 26 29 2 11 22 63 62
2011 SW-02 3 8 15 33 30 0 13 11 71 40
2008 SW 6 10 6 19 48 6 3 18 75 31
2008 SW-02 5 9 5 18 50 9 5 16 79 22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 14 34 24 15 10 2 0 49 26 58
2017 SW-02 13 33 22 16 13 2 0 48 30 45

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 29 36 21 7 5 0 2 67 12 58
2017 SW-02 27 36 22 9 7 0 0 62 16 45
2014 SW 39 26 22 4 5 4 0 68 10 72
2014 SW-02 39 25 21 3 7 5 0 68 10 61

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 22 47 12 10 9 0 0 69 19 58
2017 SW-02 18 44 13 13 11 0 0 62 24 45
2014 SW 27 36 14 16 5 1 0 64 22 73
2014 SW-02 29 33 14 16 6 2 0 62 23 62
2011 SW 31 34 19 8 6 2 0 66 15 62
2011 SW-02 30 33 23 8 5 3 0 64 13 40

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 36 38 12 9 5 0 0 74 14 58
2017 SW-02 36 33 13 11 7 0 0 69 18 45
2014 SW 43 31 11 12 3 0 0 75 15 72
2014 SW-02 40 35 13 10 3 0 0 74 13 62
2011 SW 40 37 10 13 0 0 0 77 13 62
2011 SW-02 38 38 10 15 0 0 0 75 15 40
2008 SW 39 19 23 10 10 0 0 58 19 31
2008 SW-02 32 27 23 9 9 0 0 59 18 22

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 37 25 16 12 10 0 0 62 23 57
2017 SW-02 36 23 16 11 14 0 0 59 25 44
2014 SW 30 37 16 7 9 1 0 68 16 73
2014 SW-02 32 33 19 6 8 2 0 66 15 62
2011 SW 35 35 23 3 3 0 0 71 6 62
2011 SW-02 28 40 25 5 3 0 0 68 8 40

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 30 35 13 9 14 0 0 65 23 57
2017 SW-02 30 34 11 7 18 0 0 64 25 44
2014 SW 32 34 11 16 6 0 0 67 22 73
2014 SW-02 34 31 13 18 5 0 0 65 22 62
2011 SW 32 40 15 10 3 0 0 73 13 62
2011 SW-02 28 43 20 10 0 0 0 70 10 40
2008 SW 29 23 19 16 13 0 0 52 29 31
2008 SW-02 27 23 18 18 14 0 0 50 32 22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 33 24 17 10 10 5 0 60 22 58
2017 SW-02 33 20 16 11 13 7 0 57 26 45
2014 SW 29 26 16 12 13 4 0 57 26 73
2014 SW-02 25 29 16 14 11 5 0 57 27 62
2011 SW 31 29 23 11 3 2 2 62 15 62
2011 SW-02 25 33 25 13 3 3 0 59 15 40
2008 SW 35 23 10 13 10 10 0 64 25 31
2008 SW-02 36 23 5 14 9 14 0 68 26 22
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 SW 12 55 33 58
2017 SW-02 11 56 33 45
2014 SW 16 50 33 72
2014 SW-02 13 52 35 61
2011 SW 3 65 32 62
2011 SW-02 3 63 35 40
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 31 69 58
2017 SW-02 31 69 45
2014 SW 33 67 73
2014 SW-02 32 68 62

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 SW 67 18
2017 SW-02 71 14
2014 SW 53 24
2014 SW-02 55 20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SW 44 18
2017 SW-02 43 14
2014 SW 76 24
2014 SW-02 75 20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 SW 0 18
2017 SW-02 0 14
2014 SW 0 24
2014 SW-02 0 20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 SW 0 18
2017 SW-02 0 14
2014 SW 0 24
2014 SW-02 0 20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 SW 28 18
2014 SW 39 24
2014 SW-02 35 20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 SW 33 18
2017 SW-02 36 14
2014 SW 55 24
2014 SW-02 60 20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 SW 33 18
2017 SW-02 43 14
2014 SW 55 24
2014 SW-02 45 20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 SW 39 18
2017 SW-02 43 14
2014 SW 49 24
2014 SW-02 50 20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 SW 50 18
2017 SW-02 57 14
2014 SW 49 24
2014 SW-02 50 20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 SW 33 18
2017 SW-02 43 14
2014 SW 57 24
2014 SW-02 60 20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 SW 0 18
2017 SW-02 0 14
2014 SW 0 24
2014 SW-02 0 20

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 SW-02 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 SW 28 18
2017 SW-02 36 14
2014 SW 43 24
2014 SW-02 40 20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 SW 28 18
2017 SW-02 36 14
2014 SW 31 24
2014 SW-02 25 20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 SW 56 18
2017 SW-02 57 14
2014 SW 51 24
2014 SW-02 50 20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 SW 33 18
2017 SW-02 36 14
2014 SW 31 24
2014 SW-02 25 20

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 SW 0 15
2017 SW-02 0 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 SW 0 15
2017 SW-02 0 11

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 SW 0 15
2017 SW-02 0 11
2014 SW-02 0 17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 SW 47 15
2017 SW-02 55 11
2014 SW 42 21
2014 SW-02 47 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 SW 0 15
2017 SW-02 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SW 67 15
2017 SW-02 64 11
2014 SW 58 21
2014 SW-02 53 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 SW 0 15
2017 SW-02 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 100 0 18
2017 SW-02 100 0 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 12 23 19 9 17 14 5 44 32 57
2017 SW-02 11 20 20 9 20 14 5 39 36 44
2014 SW 11 16 19 20 11 19 5 35 40 73
2014 SW-02 13 14 17 19 13 19 5 35 42 62

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 35 21 9 10 2 0 60 19 58
2017 SW-02 24 33 20 9 11 2 0 59 20 45
2014 SW 21 32 20 12 11 4 0 55 24 73
2014 SW-02 19 28 22 14 11 5 0 50 27 62
2011 SW 32 31 19 3 11 3 0 65 15 62
2011 SW-02 30 28 23 5 10 5 0 61 16 40
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 60 7 3 2 0 0 88 5 58
2017 SW-02 33 60 4 2 0 0 0 93 2 45
2014 SW 24 59 10 5 0 0 1 84 5 73
2014 SW-02 22 63 12 3 0 0 0 85 3 62
2011 SW 29 52 8 6 2 3 0 83 8 62
2011 SW-02 30 55 5 8 0 3 0 87 8 40
2008 SW 23 55 3 10 6 3 0 80 17 31
2008 SW-02 23 59 5 5 5 5 0 86 10 22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 28 21 15 5 12 2 52 24 58
2017 SW-02 18 29 18 18 4 13 0 54 26 45
2014 SW 8 26 24 11 4 20 7 47 20 73
2014 SW-02 6 27 22 13 5 21 6 46 24 62
2011 SW 10 24 24 8 13 16 5 43 27 62
2011 SW-02 10 25 18 10 15 18 5 45 32 40

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 29 42 14 7 2 3 3 76 9 58
2017 SW-02 31 38 13 9 2 2 4 74 12 45
2014 SW 30 36 10 16 1 5 1 71 19 72
2014 SW-02 30 37 10 14 2 6 0 73 17 62
2011 SW 29 39 10 5 8 10 0 75 14 62
2011 SW-02 33 38 8 8 5 10 0 78 14 40
2008 SW 23 39 19 16 3 0 0 61 19 31
2008 SW-02 23 36 18 18 5 0 0 59 23 22

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 38 19 3 3 9 0 72 8 58
2017 SW-02 31 38 16 4 4 7 0 74 10 45
2014 SW 24 31 16 16 3 9 1 62 21 73
2014 SW-02 22 27 19 17 3 11 0 56 23 62
2011 SW 27 37 16 3 11 5 0 68 15 62
2011 SW-02 28 40 18 5 8 3 0 69 13 40
2008 SW 26 26 13 29 6 0 0 52 35 31
2008 SW-02 27 23 14 27 9 0 0 50 36 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 9 91 58
2017 SW-02 11 89 45
2014 SW 8 92 73
2014 SW-02 10 90 62

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 16 30 0 5 23 9 49 8 57
2017 SW-02 16 16 34 0 7 25 2 44 9 44
2014 SW 10 14 27 3 4 32 9 42 12 73
2014 SW-02 10 15 26 3 5 30 11 43 14 62

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 24 32 21 3 3 12 3 67 8 57
2017 SW-02 23 34 23 5 5 11 0 64 10 44
2014 SW 24 32 26 1 4 12 1 64 6 73
2014 SW-02 24 30 26 2 5 12 2 63 7 62
2011 SW 37 34 19 3 2 5 0 75 5 62
2011 SW-02 33 35 23 5 0 5 0 71 5 40
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 19 28 15 19 0 2 37 35 58
2017 SW-02 18 20 29 16 18 0 0 38 33 45

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 17 30 25 19 9 0 0 47 28 57
2017 SW-02 18 29 29 20 4 0 0 47 24 45

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 33 37 16 3 3 0 7 75 8 57
2017 SW-02 36 38 16 2 2 0 7 79 5 45

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 16 26 27 18 13 0 0 42 31 55
2017 SW-02 19 26 28 19 9 0 0 44 28 43

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 53 26 9 3 3 0 5 83 7 57
2017 SW-02 51 27 9 4 2 0 7 83 7 45

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 28 33 24 9 7 0 0 60 15 58
2017 SW-02 24 36 29 7 4 0 0 60 11 45

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 21 21 26 21 12 0 0 42 33 58
2017 SW-02 18 20 29 22 11 0 0 38 33 45

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 33 28 19 10 9 0 2 62 19 58
2017 SW-02 33 29 20 9 9 0 0 62 18 45

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 40 28 17 5 9 2 0 69 14 58
2017 SW-02 42 24 16 7 9 2 0 68 16 45

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 34 36 15 9 3 2 0 72 12 58
2017 SW-02 31 38 18 9 2 2 0 70 11 45

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 49 23 12 9 7 0 0 72 16 57
2017 SW-02 45 20 14 11 9 0 0 66 20 44

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 59 22 7 5 7 0 0 81 12 58
2017 SW-02 58 20 7 7 9 0 0 78 16 45

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 33 29 23 9 7 0 0 62 15 58
2017 SW-02 33 27 20 11 9 0 0 60 20 45

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 46 24 15 9 3 0 2 72 12 58
2017 SW-02 42 24 18 9 4 0 2 68 14 45

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 54 10 0 0 0 0 36 100 0 58
2017 SW-02 56 9 0 0 0 0 36 100 0 45

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 72 14 3 2 2 0 7 93 4 58
2017 SW-02 71 11 4 2 2 0 9 90 5 45

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 76 14 2 3 0 0 5 95 4 58
2017 SW-02 76 16 0 2 0 0 7 98 2 45

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 54 31 9 2 2 0 3 88 4 58
2017 SW-02 53 31 7 2 2 0 4 88 5 45

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 14 29 41 10 5 0 0 43 15 58
2017 SW-02 9 29 49 7 7 0 0 38 13 45

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 7 38 39 9 7 0 0 16 45 57
2017 SW-02 9 39 36 7 9 0 0 16 48 44

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 23 39 14 18 5 0 0 63 23 56
2017 SW-02 25 36 16 16 7 0 0 61 23 44

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 19 26 9 24 22 0 0 45 46 58
2017 SW-02 20 18 9 27 27 0 0 38 53 45
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 17 83 58
2017 SW-02 18 82 45
2014 SW 16 84 72
2014 SW-02 15 85 61

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SW 60 40 10
2014 SW 67 33 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 29 16 26 9 17 3 0 30 70 58
2017 SW-02 33 13 24 7 20 2 0 34 66 45

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 SW 25 36
2017 SW-02 22 27

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SW 31 36
2017 SW-02 30 27

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SW 22 36
2017 SW-02 22 27

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 SW 22 36
2017 SW-02 30 27

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 SW 8 36
2017 SW-02 11 27

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 SW 44 36
2017 SW-02 41 27

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 SW 6 47 26 13 0 8 38
2017 SW-02 0 50 32 11 0 7 28

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 13 23 13 13 20 8 10 44 40 39
2017 SW-02 7 28 7 10 24 10 14 45 45 29

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SW 6 5 10 13 51 5 10 13 75 39
2017 SW-02 3 3 10 14 52 7 10 8 79 29
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