2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - SR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 7 46 4 26 17 0 0 53 43 298
2017 SR-01 4 54 0 25 17 0 0 58 42 24
2017 SR-08 5 60 0 30 5 0 0 65 35 20
2017 SR-09 4 37 0 26 33 0 0 41 59 27
2017 SR-10 7 33 2 36 22 0 0 40 58 45
2017 SR-11 3 45 9 29 13 0 1 48 43 92
2014 SR 7 31 6 33 23 0 0 37 57 409
2014 SR-01 8 36 8 44 4 0 0 44 48 25
2014 SR-03 31 46 0 15 8 0 0 77 23 13
2014 SR-04 0 73 18 0 9 0 0 73 9 11
2014 SR-06 7 36 7 36 14 0 0 43 50 14
2014 SR-08 9 35 9 32 15 0 0 44 47 34
2014 SR-09 5 40 9 33 14 0 0 44 47 43
2014 SR-10 7 11 2 39 40 0 0 18 79 82
2014 SR-11 4 29 6 39 22 0 0 33 61 110
2011 SR 16 47 6 22 9 0 0 63 31 448
2011 SR-01 16 48 4 26 6 0 0 64 32 69
2011 SR-02 45 27 18 9 0 0 0 73 9 11
2011 SR-03 54 23 0 15 0 8 0 83 17 13
2011 SR-04 27 47 7 20 0 0 0 73 20 15
2011 SR-06 22 33 11 28 6 0 0 56 33 18
2011 SR-08 14 43 5 29 10 0 0 57 38 42
2011 SR-09 7 57 7 11 20 0 0 63 30 46
2011 SR-10 17 43 3 29 8 0 0 60 37 89
2011 SR-11 13 52 9 17 9 0 0 65 26 113
2008 SR 16 43 8 20 13 0 0 59 33 269
2008 SR-01 13 56 9 15 7 0 0 69 22 55
2008 SR-08 8 38 8 31 15 0 0 46 46 13
2008 SR-09 6 34 6 22 31 0 0 41 53 32
2008 SR-10 19 44 3 22 12 0 0 63 34 59
2008 SR-11 11 47 11 23 9 0 0 57 32 47

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 60 26 9 1 1 0 4 89 2 298
2017 SR-01 71 17 4 4 4 0 0 88 8 24
2017 SR-08 50 35 10 0 0 0 5 89 0 20
2017 SR-09 52 33 15 0 0 0 0 85 0 27
2017 SR-10 49 38 9 0 2 0 2 89 2 45
2017 SR-11 58 28 8 0 1 1 4 91 1 92
2014 SR 57 25 9 3 2 0 4 86 5 410
2014 SR-01 72 20 4 4 0 0 0 92 4 25
2014 SR-03 77 15 8 0 0 0 0 92 0 13
2014 SR-04 64 28 8 0 0 0 0 92 0 11
2014 SR-06 80 7 0 7 0 0 7 93 7 15
2014 SR-08 62 18 12 3 6 0 0 79 9 34
2014 SR-09 44 33 12 2 2 0 7 83 5 43
2014 SR-10 48 34 7 4 2 1 4 86 6 82
2014 SR-11 58 24 10 3 2 0 4 85 5 110
2011 SR 68 20 5 3 1 1 2 91 4 448
2011 SR-01 70 19 7 3 0 1 0 90 3 69
2011 SR-02 91 9 0 0 0 0 0 100 0 11
2011 SR-03 85 8 0 8 0 0 0 92 8 13
2011 SR-04 73 27 0 0 0 0 0 100 0 15
2011 SR-06 67 22 6 0 6 0 0 89 6 18
2011 SR-08 60 26 2 10 0 2 0 88 10 42
2011 SR-09 59 20 13 0 2 0 7 84 2 46
2011 SR-10 73 12 3 4 0 2 4 92 5 89
2011 SR-11 65 27 5 2 0 1 0 93 2 113
2008 SR 72 16 6 1 1 2 2 91 3 269
2008 SR-01 78 15 4 2 0 0 2 94 2 55
2008 SR-08 69 15 8 0 0 8 0 92 0 13
2008 SR-09 66 22 6 0 0 3 3 93 0 32
2008 SR-10 66 19 5 2 2 5 2 91 4 59
2008 SR-11 70 17 6 2 4 0 0 87 6 47

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 70 16 6 2 1 0 4 90 4 298
2017 SR-01 79 13 8 0 0 0 0 92 0 24
2017 SR-08 75 15 5 0 0 0 5 95 0 20
2017 SR-09 67 26 4 0 0 0 4 96 0 27
2017 SR-10 67 22 9 0 0 0 2 91 0 45
2017 SR-11 66 15 7 4 2 1 4 86 7 92
2014 SR 69 18 7 1 1 0 4 90 3 409
2014 SR-01 72 28 0 0 0 0 0 100 0 25
2014 SR-03 92 8 0 0 0 0 0 100 0 13
2014 SR-04 73 19 8 0 0 0 0 92 0 11
2014 SR-06 80 0 13 7 0 0 0 80 7 15
2014 SR-08 79 9 9 3 0 0 0 88 3 34
2014 SR-09 67 19 7 0 0 0 7 93 0 43
2014 SR-10 63 23 7 1 2 0 2 89 4 81
2014 SR-11 65 17 8 2 2 0 5 88 4 110
2011 SR 77 14 4 1 1 1 3 94 2 448
2011 SR-01 84 13 1 0 0 0 1 99 0 69
2011 SR-02 100 0 0 0 0 0 0 100 0 11
2011 SR-03 85 15 0 0 0 0 0 100 0 13
2011 SR-04 80 13 7 0 0 0 0 93 0 15
2011 SR-06 72 22 6 0 0 0 0 94 0 18
2011 SR-08 67 17 10 0 2 2 2 88 3 42
2011 SR-09 76 13 2 0 0 0 9 98 0 46
2011 SR-10 78 9 4 0 2 1 6 93 2 89
2011 SR-11 70 19 7 2 0 1 1 91 2 113
2008 SR 79 11 5 1 2 0 1 92 3 269
2008 SR-01 87 7 0 2 4 0 0 95 5 55
2008 SR-08 69 23 0 0 0 0 8 100 0 13
2008 SR-09 72 19 6 0 0 0 3 94 0 32
2008 SR-10 78 10 5 2 2 2 2 91 4 59
2008 SR-11 79 13 4 2 2 0 0 91 4 47

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 21 48 8 12 10 0 1 70 22 298
2017 SR-01 21 54 4 13 8 0 0 75 21 24
2017 SR-08 20 60 10 5 5 0 0 80 10 20
2017 SR-09 11 48 7 11 19 0 4 62 31 27
2017 SR-10 16 42 9 20 13 0 0 58 33 45
2017 SR-11 23 52 10 9 5 0 1 76 14 92
2014 SR 22 45 11 12 9 0 0 67 21 409
2014 SR-01 20 52 12 12 0 0 4 75 13 25
2014 SR-03 54 23 0 15 8 0 0 77 23 13
2014 SR-04 18 27 27 18 9 0 0 46 27 11
2014 SR-06 13 33 13 27 13 0 0 47 40 15
2014 SR-08 12 53 15 9 12 0 0 65 21 34
2014 SR-09 19 60 5 2 14 0 0 79 16 43
2014 SR-10 21 34 16 18 11 0 0 55 29 82
2014 SR-11 25 43 14 12 6 0 0 68 18 110
2011 SR 25 45 10 13 7 0 0 70 20 447
2011 SR-01 26 39 10 19 6 0 0 65 25 69
2011 SR-02 27 55 0 9 9 0 0 82 18 11
2011 SR-03 46 46 0 8 0 0 0 92 8 13
2011 SR-04 20 53 13 13 0 0 0 73 13 15
2011 SR-06 28 44 11 11 6 0 0 72 17 18
2011 SR-08 10 41 12 22 15 0 0 51 37 41
2011 SR-09 22 39 13 15 9 0 2 62 24 46
2011 SR-10 28 44 9 9 9 0 1 73 18 89
2011 SR-11 26 50 10 11 4 0 0 76 14 113

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 10 31 14 24 22 0 0 41 45 297
2017 SR-01 4 38 17 29 13 0 0 42 42 24
2017 SR-08 15 45 25 15 0 0 0 60 15 20
2017 SR-09 7 30 11 26 26 0 0 37 52 27
2017 SR-10 7 18 16 18 42 0 0 24 60 45
2017 SR-11 4 37 12 26 20 0 1 42 46 92
2014 SR 9 28 14 27 23 0 0 36 50 410
2014 SR-01 4 36 24 28 8 0 0 40 36 25
2014 SR-03 31 31 8 15 15 0 0 62 31 13
2014 SR-04 0 28 17 46 9 0 0 28 55 11
2014 SR-06 13 47 20 20 0 0 0 60 20 15
2014 SR-08 12 68 3 15 3 0 0 79 18 34
2014 SR-09 5 30 23 21 21 0 0 35 42 43
2014 SR-10 6 13 12 29 39 0 0 20 68 82
2014 SR-11 6 17 15 34 28 0 0 24 62 110
2011 SR 19 37 15 17 11 0 0 57 28 446
2011 SR-01 22 54 17 4 1 1 0 76 6 69
2011 SR-02 55 27 9 0 9 0 0 82 9 11
2011 SR-03 67 33 0 0 0 0 0 100 0 12
2011 SR-04 27 47 20 0 7 0 0 73 7 15
2011 SR-06 22 33 11 28 6 0 0 56 33 18
2011 SR-08 17 41 17 17 7 0 0 59 24 41
2011 SR-09 15 35 15 15 20 0 0 50 35 46
2011 SR-10 16 29 17 24 13 0 1 45 38 89
2011 SR-11 14 34 13 24 14 1 0 48 38 113
2008 SR 20 39 12 17 11 0 1 59 29 269
2008 SR-01 22 40 16 15 7 0 0 62 22 55
2008 SR-08 8 38 15 23 8 0 8 50 33 13
2008 SR-09 13 41 16 22 9 0 0 53 31 32
2008 SR-10 14 37 10 24 12 2 2 53 37 59
2008 SR-11 11 43 11 23 13 0 0 53 36 47

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 37 47 10 3 2 0 0 84 6 298
2017 SR-01 21 71 8 0 0 0 0 92 0 24
2017 SR-08 35 45 20 0 0 0 0 80 0 20
2017 SR-09 30 52 4 7 7 0 0 81 15 27
2017 SR-10 28 57 7 4 4 0 0 85 9 46
2017 SR-11 38 45 9 4 2 0 1 84 7 91
2014 SR 40 37 14 4 4 0 0 78 8 410
2014 SR-01 28 40 24 4 4 0 0 68 8 25
2014 SR-03 46 31 8 8 8 0 0 77 15 13
2014 SR-04 0 55 17 18 9 0 0 55 27 11
2014 SR-06 40 40 20 0 0 0 0 80 0 15
2014 SR-08 44 41 15 0 0 0 0 85 0 34
2014 SR-09 42 42 7 7 2 0 0 84 9 43
2014 SR-10 37 38 13 7 5 0 0 74 12 82
2014 SR-11 42 35 15 4 4 0 1 77 7 110
2011 SR 38 43 10 5 4 0 0 82 9 448
2011 SR-01 42 45 6 6 1 0 0 87 7 69
2011 SR-02 27 55 0 0 18 0 0 82 18 11
2011 SR-03 31 54 0 0 15 0 0 85 15 13
2011 SR-04 47 20 20 7 7 0 0 67 13 15
2011 SR-06 44 50 6 0 0 0 0 94 0 18
2011 SR-08 31 45 14 5 5 0 0 76 10 42
2011 SR-09 33 50 7 7 4 0 0 83 11 46
2011 SR-10 39 34 16 7 3 0 1 74 10 89
2011 SR-11 41 44 10 4 1 0 0 85 5 113
2008 SR 39 44 13 3 2 0 0 83 5 269
2008 SR-01 42 51 4 2 2 0 0 93 4 55
2008 SR-08 31 46 15 8 0 0 0 77 8 13
2008 SR-09 28 44 28 0 0 0 0 72 0 32
2008 SR-10 41 46 7 5 2 0 0 86 7 59
2008 SR-11 36 43 19 2 0 0 0 79 2 47

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 47 41 6 4 1 0 0 88 5 298
2017 SR-01 29 67 4 0 0 0 0 96 0 24
2017 SR-08 40 45 10 5 0 0 0 85 5 20
2017 SR-09 48 41 4 7 0 0 0 89 7 27
2017 SR-10 46 41 7 2 4 0 0 87 7 46
2017 SR-11 42 46 4 5 1 0 1 89 7 91
2014 SR 47 38 8 5 3 0 0 84 8 410
2014 SR-01 28 60 8 4 0 0 0 88 4 25
2014 SR-03 54 23 8 8 8 0 0 77 15 13
2014 SR-04 18 46 17 9 9 0 0 64 18 11
2014 SR-06 53 33 7 7 0 0 0 87 7 15
2014 SR-08 59 32 6 3 0 0 0 91 3 34
2014 SR-09 53 33 7 5 2 0 0 86 7 43
2014 SR-10 43 39 9 6 4 0 0 82 10 82
2014 SR-11 48 35 7 6 3 0 0 84 9 110
2011 SR 49 41 4 4 2 0 0 90 6 446
2011 SR-01 49 43 1 6 0 0 0 93 6 69
2011 SR-02 45 36 0 18 0 0 0 82 18 11
2011 SR-03 54 31 8 0 8 0 0 85 8 13
2011 SR-04 47 40 0 7 7 0 0 87 13 15
2011 SR-06 50 44 6 0 0 0 0 94 0 18
2011 SR-08 56 34 2 2 5 0 0 90 7 41
2011 SR-09 48 37 4 7 2 0 2 87 9 46
2011 SR-10 44 44 7 3 1 0 1 89 5 89
2011 SR-11 49 44 4 2 1 0 0 93 3 112
2008 SR 46 43 6 4 1 0 0 90 4 269
2008 SR-01 44 45 4 7 0 0 0 89 7 55
2008 SR-08 46 46 0 0 8 0 0 92 8 13
2008 SR-09 44 38 13 6 0 0 0 81 6 32
2008 SR-10 51 39 7 3 0 0 0 90 3 59
2008 SR-11 49 49 2 0 0 0 0 98 0 47

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 26 49 8 10 7 0 0 76 17 297
2017 SR-01 25 54 4 8 8 0 0 79 17 24
2017 SR-08 20 55 10 10 5 0 0 75 15 20
2017 SR-09 37 44 7 4 7 0 0 81 11 27
2017 SR-10 11 50 11 15 13 0 0 61 28 46
2017 SR-11 25 51 8 8 8 0 1 77 16 91
2014 SR 27 44 12 10 6 0 0 71 17 410
2014 SR-01 32 44 8 16 0 0 0 76 16 25
2014 SR-03 54 38 8 0 0 0 0 92 0 13
2014 SR-04 27 55 8 0 9 0 0 83 9 11
2014 SR-06 33 60 0 7 0 0 0 93 7 15
2014 SR-08 18 59 15 6 3 0 0 76 9 34
2014 SR-09 37 28 12 16 7 0 0 65 23 43
2014 SR-10 21 37 20 16 7 0 0 57 23 82
2014 SR-11 30 45 10 9 6 0 0 75 15 110

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 22 38 19 11 8 0 0 61 19 298
2017 SR-01 17 38 29 8 8 0 0 54 17 24
2017 SR-08 5 40 35 5 15 0 0 45 20 20
2017 SR-09 19 48 26 0 7 0 0 67 7 27
2017 SR-10 15 30 22 22 11 0 0 46 33 46
2017 SR-11 29 44 18 7 1 1 1 74 8 91
2014 SR 21 36 22 11 10 1 0 57 20 409
2014 SR-01 16 32 32 8 8 4 0 50 17 25
2014 SR-03 46 31 8 8 8 0 0 77 15 13
2014 SR-04 18 9 45 18 9 0 0 28 27 11
2014 SR-06 13 33 40 13 0 0 0 47 13 15
2014 SR-08 18 47 12 9 15 0 0 65 24 34
2014 SR-09 28 28 23 12 5 5 0 59 17 43
2014 SR-10 14 40 20 12 15 0 0 53 27 81
2014 SR-11 21 39 22 9 8 0 1 61 17 110
2011 SR 26 38 17 12 7 1 0 64 19 449
2011 SR-01 20 43 22 7 6 1 0 65 13 69
2011 SR-02 55 27 0 9 9 0 0 82 18 11
2011 SR-03 46 54 0 0 0 0 0 100 0 13
2011 SR-04 53 27 0 13 7 0 0 80 20 15
2011 SR-06 28 39 28 0 6 0 0 67 6 18
2011 SR-08 17 36 17 19 12 0 0 52 31 42
2011 SR-09 26 43 11 9 11 0 0 70 20 46
2011 SR-10 23 33 21 16 6 0 1 57 21 90
2011 SR-11 27 36 19 12 4 1 1 64 16 113

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 43 29 9 8 8 0 3 74 16 297
2017 SR-01 43 30 17 9 0 0 0 74 9 23
2017 SR-08 35 40 5 5 10 0 5 79 16 20
2017 SR-09 37 37 0 4 19 0 4 77 23 27
2017 SR-10 46 30 9 9 4 0 2 78 13 46
2017 SR-11 45 30 12 7 2 0 4 78 9 91
2014 SR 45 32 10 7 4 0 2 79 11 409
2014 SR-01 36 32 16 4 8 0 4 71 13 25
2014 SR-03 38 23 8 8 15 0 8 67 25 13
2014 SR-04 37 37 0 17 9 0 0 73 27 11
2014 SR-06 60 13 20 7 0 0 0 73 7 15
2014 SR-08 44 32 6 12 3 3 0 79 15 34
2014 SR-09 40 35 16 7 2 0 0 74 9 43
2014 SR-10 49 28 7 7 6 0 2 79 14 82
2014 SR-11 45 34 8 6 2 1 4 83 9 110
2011 SR 50 29 6 7 4 0 2 82 12 449
2011 SR-01 49 35 6 3 3 1 3 88 6 69
2011 SR-02 64 9 0 9 18 0 0 73 27 11
2011 SR-03 77 8 15 0 0 0 0 85 0 13
2011 SR-04 60 27 0 0 0 0 13 100 0 15
2011 SR-06 67 28 0 0 6 0 0 94 6 18
2011 SR-08 48 38 5 5 5 0 0 86 10 42
2011 SR-09 41 35 11 9 2 0 2 78 11 46
2011 SR-10 41 28 9 14 4 0 3 71 20 90
2011 SR-11 50 27 5 8 7 1 2 79 15 113
2008 SR 49 26 8 7 7 1 3 78 14 269
2008 SR-01 49 31 5 9 4 0 2 81 13 55
2008 SR-08 62 8 15 8 8 0 0 69 15 13
2008 SR-09 47 38 3 9 0 0 3 87 10 32
2008 SR-10 49 25 5 7 8 0 5 79 16 59
2008 SR-11 55 28 11 4 0 0 2 85 4 47

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 20 42 14 16 7 0 0 62 24 298
2017 SR-01 13 39 22 26 0 0 0 52 26 23
2017 SR-08 15 40 20 15 10 0 0 55 25 20
2017 SR-09 11 44 15 19 11 0 0 56 30 27
2017 SR-10 24 37 11 17 11 0 0 61 28 46
2017 SR-11 16 47 13 15 8 0 1 64 23 92
2014 SR 19 46 15 11 10 0 0 64 21 410
2014 SR-01 12 44 20 16 8 0 0 56 24 25
2014 SR-03 31 46 15 8 0 0 0 77 8 13
2014 SR-04 0 73 8 9 9 0 0 73 18 11
2014 SR-06 27 47 13 13 0 0 0 73 13 15
2014 SR-08 18 47 18 6 12 0 0 65 18 34
2014 SR-09 28 33 16 14 9 0 0 60 23 43
2014 SR-10 15 39 20 11 16 0 0 54 27 82
2014 SR-11 17 48 14 12 9 0 0 65 21 110
2011 SR 24 45 14 10 7 0 0 69 17 449
2011 SR-01 26 54 10 6 4 0 0 80 10 69
2011 SR-02 36 36 0 9 18 0 0 73 27 11
2011 SR-03 31 46 0 15 8 0 0 77 23 13
2011 SR-04 27 40 13 20 0 0 0 67 20 15
2011 SR-06 22 28 33 17 0 0 0 50 17 18
2011 SR-08 17 48 17 14 5 0 0 64 19 42
2011 SR-09 24 35 22 7 13 0 0 59 20 46
2011 SR-10 23 42 14 12 7 0 1 66 19 90
2011 SR-11 22 53 11 6 8 0 0 75 14 113
2008 SR 28 44 13 12 3 0 0 72 15 269
2008 SR-01 31 42 20 5 2 0 0 73 7 55
2008 SR-08 23 54 15 8 0 0 0 77 8 13
2008 SR-09 13 41 19 22 6 0 0 53 28 32
2008 SR-10 31 42 8 14 5 0 0 73 19 59
2008 SR-11 26 60 6 6 2 0 0 85 9 47

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 7 24 26 23 19 0 0 32 42 298
2017 SR-01 13 30 22 26 9 0 0 43 35 23
2017 SR-08 5 25 30 20 20 0 0 30 40 20
2017 SR-09 7 15 30 37 11 0 0 22 48 27
2017 SR-10 0 22 22 35 22 0 0 22 57 46
2017 SR-11 3 29 32 14 21 0 1 33 35 92
2014 SR 6 27 22 25 20 0 0 33 45 410
2014 SR-01 0 24 24 36 12 4 0 25 50 25
2014 SR-03 15 62 0 15 8 0 0 77 23 13
2014 SR-04 0 18 45 18 18 0 0 18 37 11
2014 SR-06 7 27 20 40 7 0 0 33 47 15
2014 SR-08 3 15 29 24 29 0 0 18 53 34
2014 SR-09 7 40 14 26 14 0 0 47 40 43
2014 SR-10 5 17 18 28 32 0 0 22 60 82
2014 SR-11 5 23 25 27 19 0 0 28 46 110
2011 SR 11 31 20 20 17 0 0 42 37 449
2011 SR-01 6 39 30 12 13 0 0 45 25 69
2011 SR-02 36 18 18 18 9 0 0 55 27 11
2011 SR-03 31 46 15 8 0 0 0 77 8 13
2011 SR-04 27 53 0 20 0 0 0 80 20 15
2011 SR-06 11 22 22 17 28 0 0 33 44 18
2011 SR-08 12 26 17 24 21 0 0 38 45 42
2011 SR-09 4 33 22 22 20 0 0 37 41 46
2011 SR-10 7 30 23 22 16 1 1 38 39 90
2011 SR-11 14 30 17 21 17 1 0 45 38 113

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 11 40 22 19 9 0 0 50 28 298
2017 SR-01 9 48 17 26 0 0 0 57 26 23
2017 SR-08 10 30 25 20 15 0 0 40 35 20
2017 SR-09 4 41 26 19 11 0 0 44 30 27
2017 SR-10 11 22 37 24 7 0 0 33 30 46
2017 SR-11 5 47 20 16 11 0 1 53 27 92

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 22 44 15 11 5 2 0 68 16 298
2017 SR-01 13 43 35 4 0 4 0 59 5 23
2017 SR-08 30 35 25 10 0 0 0 65 10 20
2017 SR-09 7 41 30 11 7 4 0 50 19 27
2017 SR-10 20 46 11 20 4 0 0 65 24 46
2017 SR-11 16 49 13 10 8 3 1 68 18 92
2014 SR 24 38 20 9 7 1 0 63 17 409
2014 SR-01 12 44 20 20 4 0 0 56 24 25
2014 SR-03 54 38 8 0 0 0 0 92 0 13
2014 SR-04 18 55 27 0 0 0 0 73 0 11
2014 SR-06 7 73 13 7 0 0 0 80 7 15
2014 SR-08 21 35 29 6 6 3 0 58 12 34
2014 SR-09 35 33 14 14 5 0 0 67 19 43
2014 SR-10 25 31 21 6 16 1 0 56 23 81
2014 SR-11 22 34 26 12 5 1 0 56 17 110
2011 SR 26 42 17 10 3 1 0 69 13 449
2011 SR-01 22 46 23 9 0 0 0 68 9 69
2011 SR-02 45 9 45 0 0 0 0 55 0 11
2011 SR-03 54 31 15 0 0 0 0 85 0 13
2011 SR-04 40 40 13 7 0 0 0 80 7 15
2011 SR-06 33 28 33 6 0 0 0 61 6 18
2011 SR-08 24 48 12 7 7 2 0 73 15 42
2011 SR-09 15 41 17 15 9 2 0 58 24 46
2011 SR-10 21 51 13 9 3 1 1 74 13 90
2011 SR-11 28 42 16 12 2 0 0 71 13 113
2008 SR 32 47 12 5 3 0 0 79 9 269
2008 SR-01 38 45 7 5 4 0 0 84 9 55
2008 SR-08 31 54 8 8 0 0 0 85 8 13
2008 SR-09 19 56 16 9 0 0 0 75 9 32
2008 SR-10 24 54 12 8 2 0 0 78 10 59
2008 SR-11 34 47 13 2 4 0 0 81 6 47

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 10 32 23 19 16 1 0 42 35 298
2017 SR-01 9 35 26 26 4 0 0 43 30 23
2017 SR-08 5 40 15 20 20 0 0 45 40 20
2017 SR-09 4 22 44 11 19 0 0 26 30 27
2017 SR-10 4 28 15 37 15 0 0 33 52 46
2017 SR-11 9 36 23 10 20 2 1 46 30 92

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 48 39 8 3 2 0 0 88 5 299
2017 SR-01 46 50 4 0 0 0 0 96 0 24
2017 SR-08 50 40 10 0 0 0 0 90 0 20
2017 SR-09 44 37 11 7 0 0 0 81 7 27
2017 SR-10 41 46 7 7 0 0 0 87 7 46
2017 SR-11 40 41 13 1 3 0 1 82 4 92
2014 SR 55 30 10 3 2 0 0 85 5 410
2014 SR-01 40 44 12 4 0 0 0 84 4 25
2014 SR-03 77 23 0 0 0 0 0 100 0 13
2014 SR-04 37 46 17 0 0 0 0 83 0 11
2014 SR-06 60 33 7 0 0 0 0 93 0 15
2014 SR-08 56 38 6 0 0 0 0 94 0 34
2014 SR-09 56 28 12 2 2 0 0 84 5 43
2014 SR-10 49 26 13 7 5 0 0 74 12 82
2014 SR-11 60 27 9 3 1 0 0 87 4 110
2011 SR 52 37 7 3 1 0 0 89 4 449
2011 SR-01 57 35 7 1 0 0 0 91 1 69
2011 SR-02 64 36 0 0 0 0 0 100 0 11
2011 SR-03 62 31 8 0 0 0 0 92 0 13
2011 SR-04 53 33 13 0 0 0 0 87 0 15
2011 SR-06 56 28 6 6 6 0 0 83 11 18
2011 SR-08 43 38 10 5 5 0 0 81 10 42
2011 SR-09 50 39 4 4 2 0 0 89 7 46
2011 SR-10 56 31 8 3 1 0 1 88 4 90
2011 SR-11 46 44 6 4 0 0 0 90 4 113

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 13 42 16 17 12 0 0 55 29 299
2017 SR-01 17 33 25 21 4 0 0 50 25 24
2017 SR-08 15 40 10 30 5 0 0 55 35 20
2017 SR-09 11 33 19 19 19 0 0 44 37 27
2017 SR-10 11 37 20 24 9 0 0 48 33 46
2017 SR-11 5 45 17 15 16 0 1 51 32 92
2014 SR 10 38 16 20 15 0 0 48 36 410
2014 SR-01 12 32 20 16 20 0 0 44 36 25
2014 SR-03 15 54 15 8 8 0 0 69 15 13
2014 SR-04 0 46 8 37 9 0 0 46 46 11
2014 SR-06 20 40 7 27 7 0 0 60 33 15
2014 SR-08 3 47 15 21 15 0 0 50 35 34
2014 SR-09 16 40 19 16 9 0 0 56 26 43
2014 SR-10 4 35 13 22 26 0 0 39 48 82
2014 SR-11 10 32 21 24 14 0 0 42 37 110
2011 SR 17 45 13 16 9 0 0 62 25 449
2011 SR-01 23 46 19 7 4 0 0 70 12 69
2011 SR-02 0 91 0 0 9 0 0 91 9 11
2011 SR-03 46 54 0 0 0 0 0 100 0 13
2011 SR-04 33 40 13 0 13 0 0 73 13 15
2011 SR-06 11 33 22 17 17 0 0 44 33 18
2011 SR-08 10 40 19 21 10 0 0 50 31 42
2011 SR-09 9 37 13 28 13 0 0 46 41 46
2011 SR-10 19 46 7 19 9 0 1 65 28 90
2011 SR-11 18 46 14 17 5 0 0 64 22 113

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 14 31 25 16 14 0 0 46 30 299
2017 SR-01 17 13 50 4 17 0 0 29 21 24
2017 SR-08 15 25 30 20 10 0 0 40 30 20
2017 SR-09 11 19 22 37 11 0 0 30 48 27
2017 SR-10 9 30 26 24 11 0 0 39 35 46
2017 SR-11 10 37 23 12 17 0 1 47 30 92
2014 SR 14 33 24 16 12 0 0 47 29 410
2014 SR-01 12 36 32 4 16 0 0 48 20 25
2014 SR-03 31 38 31 0 0 0 0 69 0 13
2014 SR-04 0 37 54 9 0 0 0 37 9 11
2014 SR-06 20 40 20 20 0 0 0 60 20 15
2014 SR-08 9 32 26 21 12 0 0 41 32 34
2014 SR-09 19 42 12 23 5 0 0 60 28 43
2014 SR-10 7 37 18 18 20 0 0 44 38 82
2014 SR-11 13 25 34 15 15 0 0 37 29 110

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 15 34 22 18 10 0 0 50 28 298
2017 SR-01 13 33 38 8 8 0 0 46 17 24
2017 SR-08 5 35 35 15 10 0 0 40 25 20
2017 SR-09 12 38 23 15 12 0 0 50 27 26
2017 SR-10 15 30 15 33 7 0 0 46 39 46
2017 SR-11 11 39 18 20 11 0 1 51 31 92
2014 SR 12 30 22 20 16 0 0 42 36 410
2014 SR-01 12 24 20 24 20 0 0 36 44 25
2014 SR-03 23 62 15 0 0 0 0 85 0 13
2014 SR-04 0 46 45 9 0 0 0 46 9 11
2014 SR-06 13 40 27 20 0 0 0 53 20 15
2014 SR-08 12 32 21 24 12 0 0 44 35 34
2014 SR-09 19 37 19 16 9 0 0 56 26 43
2014 SR-10 5 23 13 30 28 0 0 28 59 82
2014 SR-11 10 29 29 18 14 0 0 39 32 110
2011 SR 24 40 16 13 5 1 0 65 18 447
2011 SR-01 28 48 10 10 4 0 0 75 14 69
2011 SR-02 18 45 27 0 9 0 0 64 9 11
2011 SR-03 46 23 23 8 0 0 0 69 8 13
2011 SR-04 33 47 20 0 0 0 0 80 0 15
2011 SR-06 17 44 17 17 6 0 0 61 22 18
2011 SR-08 20 37 24 17 2 0 0 56 20 41
2011 SR-09 24 35 17 13 11 0 0 59 24 46
2011 SR-10 28 35 17 15 3 1 1 64 18 89
2011 SR-11 21 42 15 14 6 2 0 64 21 113

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 34 40 14 8 3 0 0 75 11 299
2017 SR-01 17 54 29 0 0 0 0 71 0 24
2017 SR-08 35 45 20 0 0 0 0 80 0 20
2017 SR-09 30 41 11 7 7 4 0 73 15 27
2017 SR-10 28 54 11 4 2 0 0 83 7 46
2017 SR-11 34 35 15 11 4 0 1 69 15 92
2014 SR 35 39 13 7 5 0 0 74 12 410
2014 SR-01 28 32 16 20 4 0 0 60 24 25
2014 SR-03 54 38 8 0 0 0 0 92 0 13
2014 SR-04 18 64 8 9 0 0 0 83 9 11
2014 SR-06 47 33 13 7 0 0 0 80 7 15
2014 SR-08 32 41 15 9 3 0 0 74 12 34
2014 SR-09 42 30 14 12 2 0 0 72 14 43
2014 SR-10 28 39 15 10 9 0 0 67 18 82
2014 SR-11 30 45 16 2 7 0 0 75 9 110
2011 SR 39 44 9 6 2 0 0 83 8 449
2011 SR-01 39 48 10 1 1 0 0 87 3 69
2011 SR-02 55 36 0 0 9 0 0 91 9 11
2011 SR-03 46 54 0 0 0 0 0 100 0 13
2011 SR-04 53 27 7 13 0 0 0 80 13 15
2011 SR-06 33 50 11 6 0 0 0 83 6 18
2011 SR-08 33 38 17 10 2 0 0 71 12 42
2011 SR-09 30 52 9 4 4 0 0 83 9 46
2011 SR-10 38 43 9 8 1 0 1 82 9 90
2011 SR-11 41 42 9 5 4 0 0 82 9 113
2008 SR 49 38 6 6 1 0 0 87 7 269
2008 SR-01 51 38 5 5 0 0 0 89 5 55
2008 SR-08 46 38 8 8 0 0 0 85 8 13
2008 SR-09 34 50 9 6 0 0 0 84 6 32
2008 SR-10 51 39 7 3 0 0 0 90 3 59
2008 SR-11 47 47 0 6 0 0 0 94 6 47

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 36 37 17 6 2 1 2 75 8 297
2017 SR-01 29 25 25 13 8 0 0 54 21 24
2017 SR-08 25 55 10 10 0 0 0 80 10 20
2017 SR-09 33 44 11 4 0 4 4 84 4 27
2017 SR-10 38 42 18 2 0 0 0 80 2 45
2017 SR-11 41 41 12 2 0 1 2 85 2 92
2014 SR 29 46 18 3 1 0 2 77 4 410
2014 SR-01 20 36 32 8 4 0 0 56 12 25
2014 SR-03 31 23 23 15 8 0 0 54 23 13
2014 SR-04 9 46 36 9 0 0 0 55 9 11
2014 SR-06 40 40 20 0 0 0 0 80 0 15
2014 SR-08 29 38 29 0 0 0 3 70 0 34
2014 SR-09 26 56 14 0 0 0 5 85 0 43
2014 SR-10 29 48 13 4 4 0 2 79 8 82
2014 SR-11 33 52 10 2 1 1 2 87 3 110
2011 SR 30 40 21 5 2 0 1 71 7 449
2011 SR-01 16 42 29 10 3 0 0 58 13 69
2011 SR-02 9 36 27 9 18 0 0 45 27 11
2011 SR-03 38 38 8 15 0 0 0 77 15 13
2011 SR-04 33 20 40 7 0 0 0 53 7 15
2011 SR-06 17 61 11 11 0 0 0 78 11 18
2011 SR-08 31 31 31 5 2 0 0 62 7 42
2011 SR-09 22 41 22 4 4 0 7 67 9 46
2011 SR-10 40 38 16 4 1 0 1 79 6 90
2011 SR-11 36 43 17 2 0 0 2 81 2 113
2008 SR 27 35 25 8 5 0 0 62 13 269
2008 SR-01 18 18 35 24 5 0 0 36 29 55
2008 SR-08 38 15 15 15 15 0 0 54 31 13
2008 SR-09 22 53 13 3 9 0 0 75 13 32
2008 SR-10 27 42 29 2 0 0 0 69 2 59
2008 SR-11 36 45 13 4 2 0 0 81 6 47

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 17 34 32 12 2 0 2 14 53 298
2017 SR-01 8 38 33 17 4 0 0 21 46 24
2017 SR-08 40 25 25 10 0 0 0 10 65 20
2017 SR-09 15 37 37 4 4 4 0 8 54 27
2017 SR-10 13 36 42 7 0 0 2 7 50 45
2017 SR-11 11 35 37 14 1 0 2 16 47 92
2014 SR 15 31 36 13 4 1 0 17 47 410
2014 SR-01 28 28 28 16 0 0 0 16 56 25
2014 SR-03 23 23 46 0 0 0 8 0 50 13
2014 SR-04 0 63 37 0 0 0 0 0 63 11
2014 SR-06 0 33 40 13 13 0 0 27 33 15
2014 SR-08 15 38 29 15 3 0 0 18 53 34
2014 SR-09 9 19 44 23 5 0 0 28 28 43
2014 SR-10 18 35 37 6 2 1 0 9 54 82
2014 SR-11 11 36 35 12 5 2 0 17 48 110
2011 SR 18 33 33 9 4 1 2 13 52 449
2011 SR-01 25 35 36 3 0 0 1 3 60 69
2011 SR-02 27 36 27 9 0 0 0 9 64 11
2011 SR-03 8 46 23 0 8 8 8 9 64 13
2011 SR-04 0 33 53 7 7 0 0 13 33 15
2011 SR-06 22 28 33 6 11 0 0 17 50 18
2011 SR-08 17 36 33 7 5 0 2 12 54 42
2011 SR-09 24 30 33 11 2 0 0 13 54 46
2011 SR-10 21 24 30 18 2 1 3 21 48 90
2011 SR-11 12 36 34 10 7 1 1 17 49 113
2008 SR 16 37 28 11 6 1 0 17 54 268
2008 SR-01 36 38 24 2 0 0 0 2 75 55
2008 SR-08 15 38 31 15 0 0 0 15 54 13
2008 SR-09 19 45 19 10 3 3 0 13 67 31
2008 SR-10 5 42 34 12 3 2 2 16 49 59
2008 SR-11 6 36 30 15 11 2 0 26 43 47

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 14 30 30 18 6 1 2 24 45 295
2017 SR-01 0 48 13 30 9 0 0 39 48 23
2017 SR-08 37 32 16 5 11 0 0 16 68 19
2017 SR-09 11 22 37 22 4 0 4 27 35 27
2017 SR-10 13 33 24 20 7 0 2 27 48 45
2017 SR-11 11 27 38 16 4 1 2 21 39 92
2014 SR 14 27 31 18 8 1 1 26 42 410
2014 SR-01 8 32 36 20 4 0 0 24 40 25
2014 SR-03 15 23 31 23 0 0 8 25 42 13
2014 SR-04 9 28 46 17 0 0 0 17 37 11
2014 SR-06 0 40 20 20 20 0 0 40 40 15
2014 SR-08 18 26 32 18 3 0 3 21 45 34
2014 SR-09 7 28 28 26 9 0 2 36 36 43
2014 SR-10 13 33 30 15 9 0 0 23 46 82
2014 SR-11 16 21 35 15 9 4 0 25 39 110
2011 SR 11 22 30 23 10 2 3 35 34 448
2011 SR-01 13 16 43 19 9 0 0 28 29 68
2011 SR-02 18 27 27 18 9 0 0 27 45 11
2011 SR-03 0 23 31 23 15 0 8 42 25 13
2011 SR-04 7 27 27 20 13 0 7 36 36 15
2011 SR-06 28 17 28 11 17 0 0 28 44 18
2011 SR-08 10 31 24 17 10 5 5 29 45 42
2011 SR-09 11 20 30 33 2 2 2 36 32 46
2011 SR-10 11 20 17 29 16 3 4 48 34 90
2011 SR-11 5 24 33 23 11 2 3 35 31 113
2008 SR 10 21 30 26 10 2 1 37 32 267
2008 SR-01 9 29 36 22 4 0 0 25 38 55
2008 SR-08 23 15 23 38 0 0 0 38 38 13
2008 SR-09 19 23 35 13 6 3 0 20 43 31
2008 SR-10 5 19 31 27 14 2 3 43 25 59
2008 SR-11 6 17 23 36 13 4 0 51 24 47

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 26 33 26 9 2 1 2 11 61 295
2017 SR-01 26 39 22 13 0 0 0 13 65 23
2017 SR-08 21 37 32 5 0 0 5 6 61 19
2017 SR-09 22 33 26 11 4 4 0 15 58 27
2017 SR-10 22 40 24 11 0 0 2 11 64 45
2017 SR-11 22 30 36 5 2 2 2 8 54 91
2014 SR 28 30 26 9 5 2 1 14 60 410
2014 SR-01 24 48 12 16 0 0 0 16 72 25
2014 SR-03 46 8 46 0 0 0 0 0 54 13
2014 SR-04 9 37 45 0 0 9 0 0 51 11
2014 SR-06 7 20 67 7 0 0 0 7 27 15
2014 SR-08 21 35 35 3 3 0 3 6 58 34
2014 SR-09 23 30 28 14 2 2 0 17 55 43
2014 SR-10 37 32 18 6 7 0 0 13 68 82
2014 SR-11 29 25 25 14 5 2 2 19 56 110
2011 SR 23 28 28 10 7 1 2 18 53 449
2011 SR-01 20 36 30 9 3 0 1 12 57 69
2011 SR-02 27 9 64 0 0 0 0 0 36 11
2011 SR-03 15 15 38 8 15 0 8 25 33 13
2011 SR-04 13 27 40 7 13 0 0 20 40 15
2011 SR-06 28 22 28 11 11 0 0 22 50 18
2011 SR-08 17 36 26 7 7 5 2 15 56 42
2011 SR-09 30 28 20 20 2 0 0 22 59 46
2011 SR-10 22 21 34 10 7 1 4 18 46 90
2011 SR-11 27 27 19 13 10 1 3 24 57 113
2008 SR 26 26 29 10 6 1 1 17 53 268
2008 SR-01 25 38 33 2 2 0 0 4 64 55
2008 SR-08 31 15 31 15 8 0 0 23 46 13
2008 SR-09 42 26 23 3 3 3 0 7 70 31
2008 SR-10 19 25 31 14 7 3 2 21 46 59
2008 SR-11 23 30 17 17 11 2 0 28 54 47

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 10 23 30 25 8 1 3 34 35 294
2017 SR-01 4 30 39 17 9 0 0 26 35 23
2017 SR-08 16 32 26 21 0 0 5 22 50 19
2017 SR-09 0 19 41 26 11 0 4 38 19 27
2017 SR-10 14 18 32 27 7 0 2 35 33 44
2017 SR-11 12 18 29 29 8 1 2 38 31 92
2014 SR 8 16 34 31 9 1 0 41 25 410
2014 SR-01 8 40 28 20 4 0 0 24 48 25
2014 SR-03 23 23 23 15 8 0 8 25 50 13
2014 SR-04 9 9 63 9 0 0 9 10 20 11
2014 SR-06 0 20 40 27 13 0 0 40 20 15
2014 SR-08 6 9 41 35 9 0 0 44 15 34
2014 SR-09 14 14 26 40 7 0 0 47 28 43
2014 SR-10 9 12 39 30 10 0 0 40 21 82
2014 SR-11 5 16 30 34 13 3 0 48 21 110
2011 SR 9 15 38 25 10 1 2 36 25 447
2011 SR-01 6 26 41 19 6 0 1 25 33 68
2011 SR-02 18 9 45 18 0 9 0 20 30 11
2011 SR-03 0 8 23 38 23 0 8 67 8 13
2011 SR-04 0 7 40 33 20 0 0 53 7 15
2011 SR-06 11 17 28 39 6 0 0 44 28 18
2011 SR-08 10 10 43 21 14 2 0 37 20 42
2011 SR-09 20 15 28 26 9 0 2 36 36 46
2011 SR-10 9 10 38 29 9 1 3 40 20 89
2011 SR-11 8 15 40 22 12 1 2 35 24 113
2008 SR 10 14 36 26 12 0 1 39 24 267
2008 SR-01 11 29 45 11 4 0 0 15 40 55
2008 SR-08 8 15 38 15 23 0 0 38 23 13
2008 SR-09 10 6 42 26 16 0 0 42 16 31
2008 SR-10 5 10 37 32 12 2 2 46 16 59
2008 SR-11 7 13 35 33 11 0 2 44 20 46

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 22 28 31 11 4 1 3 16 51 295
2017 SR-01 17 39 26 9 4 4 0 14 59 23
2017 SR-08 42 21 21 11 5 0 0 16 63 19
2017 SR-09 23 23 31 15 8 0 0 23 46 26
2017 SR-10 22 37 28 9 2 0 2 11 60 46
2017 SR-11 15 20 45 10 4 1 4 15 37 91
2014 SR 25 31 27 12 3 0 1 15 57 410
2014 SR-01 28 48 24 0 0 0 0 0 76 25
2014 SR-03 23 54 23 0 0 0 0 0 77 13
2014 SR-04 27 54 18 0 0 0 0 0 82 11
2014 SR-06 20 47 33 0 0 0 0 0 67 15
2014 SR-08 26 18 35 15 6 0 0 21 44 34
2014 SR-09 23 21 40 12 2 0 2 14 45 43
2014 SR-10 21 35 27 13 4 0 0 17 56 82
2014 SR-11 23 31 26 15 3 1 1 19 55 110
2011 SR 16 22 33 20 7 1 2 27 39 449
2011 SR-01 17 30 35 14 3 0 0 17 48 69
2011 SR-02 27 36 18 18 0 0 0 18 64 11
2011 SR-03 15 15 15 15 23 8 8 45 36 13
2011 SR-04 7 20 27 40 7 0 0 47 27 15
2011 SR-06 17 22 39 11 11 0 0 22 39 18
2011 SR-08 14 24 36 14 10 0 2 24 39 42
2011 SR-09 20 22 28 24 4 2 0 29 42 46
2011 SR-10 14 16 36 21 8 2 3 31 32 90
2011 SR-11 13 24 34 20 7 1 1 28 38 113
2008 SR 15 23 30 19 10 2 1 30 39 267
2008 SR-01 22 35 27 13 2 0 2 15 57 55
2008 SR-08 23 31 15 15 15 0 0 31 54 13
2008 SR-09 6 29 29 23 6 6 0 31 38 31
2008 SR-10 10 20 32 20 14 2 2 35 32 59
2008 SR-11 11 21 28 23 15 2 0 39 33 47

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 6 9 17 31 27 1 8 64 17 296
2017 SR-01 0 17 13 43 22 4 0 68 18 23
2017 SR-08 11 21 21 26 21 0 0 47 32 19
2017 SR-09 0 11 19 26 41 0 4 69 12 27
2017 SR-10 11 2 18 40 24 0 4 67 14 45
2017 SR-11 5 8 15 35 25 1 11 68 15 92
2014 SR 5 7 19 30 32 3 5 66 13 409
2014 SR-01 0 12 24 36 24 0 4 63 13 25
2014 SR-03 15 15 23 15 31 0 0 46 31 13
2014 SR-04 0 37 9 37 9 0 8 50 40 11
2014 SR-06 0 0 27 7 60 0 7 71 0 15
2014 SR-08 0 9 24 24 35 6 3 65 10 34
2014 SR-09 9 2 23 26 28 2 9 61 13 43
2014 SR-10 7 6 15 37 30 1 4 71 14 82
2014 SR-11 6 6 17 25 37 6 6 69 12 109
2011 SR 4 7 19 31 31 2 6 68 12 448
2011 SR-01 4 6 23 36 26 0 4 65 11 69
2011 SR-02 9 9 18 36 18 9 0 60 20 11
2011 SR-03 0 8 15 23 38 0 15 73 9 13
2011 SR-04 0 13 33 33 13 0 7 50 14 15
2011 SR-06 11 0 11 22 50 0 6 76 12 18
2011 SR-08 5 0 29 22 24 10 10 58 6 41
2011 SR-09 4 11 20 28 26 0 11 61 17 46
2011 SR-10 4 8 14 30 36 2 6 71 13 90
2011 SR-11 1 7 17 35 35 2 4 74 8 113
2008 SR 1 9 19 41 24 2 3 69 11 268
2008 SR-01 5 13 24 40 18 0 0 58 18 55
2008 SR-08 0 0 15 54 23 0 8 83 0 13
2008 SR-09 0 13 13 52 16 0 6 72 14 31
2008 SR-10 0 8 19 37 27 3 5 70 9 59
2008 SR-11 0 4 19 43 28 2 4 75 5 47

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 28 28 24 10 4 3 3 15 60 296
2017 SR-01 25 29 25 21 0 0 0 21 54 24
2017 SR-08 32 21 26 11 5 0 5 17 56 19
2017 SR-09 33 30 22 4 4 4 4 8 68 27
2017 SR-10 20 51 13 7 4 2 2 12 74 45
2017 SR-11 29 18 29 11 3 5 3 15 52 92
2014 SR 26 25 32 8 4 3 2 13 54 410
2014 SR-01 24 44 24 8 0 0 0 8 68 25
2014 SR-03 38 23 15 8 8 0 8 17 67 13
2014 SR-04 18 18 63 0 0 0 0 0 37 11
2014 SR-06 7 27 47 13 0 7 0 14 36 15
2014 SR-08 15 18 41 18 9 0 0 26 32 34
2014 SR-09 21 40 28 7 2 0 2 10 62 43
2014 SR-10 30 24 38 2 4 0 1 6 56 82
2014 SR-11 28 23 32 7 5 3 2 13 53 110
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 72 10 8 0 2 0 8 89 2 299
2017 SR-01 88 4 8 0 0 0 0 92 0 24
2017 SR-08 85 5 5 0 0 0 5 95 0 20
2017 SR-09 74 15 7 0 0 0 4 92 0 27
2017 SR-10 65 17 11 0 0 0 7 88 0 46
2017 SR-11 66 7 11 1 3 1 11 83 5 92
2014 SR 71 14 6 1 2 0 7 91 3 410
2014 SR-01 68 16 8 4 0 0 4 88 4 25
2014 SR-03 92 0 8 0 0 0 0 92 0 13
2014 SR-04 64 36 0 0 0 0 0 100 0 11
2014 SR-06 87 7 0 7 0 0 0 93 7 15
2014 SR-08 79 9 6 0 0 0 6 94 0 34
2014 SR-09 67 14 12 0 0 0 7 88 0 43
2014 SR-10 70 12 6 0 2 0 10 91 3 82
2014 SR-11 66 15 5 0 5 0 8 89 6 110
2011 SR 72 9 5 1 2 2 7 91 3 447
2011 SR-01 77 7 6 3 3 0 4 88 6 69
2011 SR-02 100 0 0 0 0 0 0 100 0 11
2011 SR-03 77 8 8 0 0 0 8 92 0 13
2011 SR-04 80 7 0 0 0 0 13 100 0 15
2011 SR-06 89 0 6 0 6 0 0 89 6 18
2011 SR-08 66 7 15 0 0 0 12 83 0 41
2011 SR-09 67 15 4 0 0 0 13 95 0 46
2011 SR-10 74 9 2 0 2 3 9 95 3 89
2011 SR-11 66 11 6 3 3 7 4 87 6 113
2008 SR 73 7 3 0 3 1 12 93 4 269
2008 SR-01 78 4 4 2 7 0 5 87 10 55
2008 SR-08 85 0 0 0 0 0 15 100 0 13
2008 SR-09 59 16 3 0 0 0 22 96 0 32
2008 SR-10 76 12 0 0 3 0 8 96 4 59
2008 SR-11 64 6 4 0 4 4 17 89 5 47

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 10 25 21 20 19 2 1 37 41 299
2017 SR-01 8 33 33 21 0 4 0 43 22 24
2017 SR-08 0 30 20 25 25 0 0 30 50 20
2017 SR-09 19 30 11 15 22 4 0 50 38 27
2017 SR-10 4 30 15 28 20 2 0 36 49 46
2017 SR-11 9 20 25 23 18 4 1 30 44 92
2014 SR 9 28 22 19 19 2 0 39 39 410
2014 SR-01 0 44 12 24 16 4 0 46 42 25
2014 SR-03 31 38 15 15 0 0 0 69 15 13
2014 SR-04 0 64 8 0 27 0 0 64 27 11
2014 SR-06 0 20 47 20 13 0 0 20 33 15
2014 SR-08 6 24 24 15 32 0 0 29 47 34
2014 SR-09 16 21 23 19 16 5 0 39 37 43
2014 SR-10 10 21 24 22 22 1 0 31 44 82
2014 SR-11 5 29 25 18 18 5 0 36 38 110

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 17 29 17 21 14 1 1 47 36 299
2017 SR-01 17 42 21 17 4 0 0 58 21 24
2017 SR-08 0 30 30 15 20 5 0 32 37 20
2017 SR-09 19 26 19 15 22 0 0 44 37 27
2017 SR-10 15 20 11 30 22 2 0 36 53 46
2017 SR-11 15 26 21 25 12 0 1 42 37 92
2014 SR 17 28 16 18 20 0 0 45 39 406
2014 SR-01 17 33 25 13 8 4 0 52 22 24
2014 SR-03 46 23 0 23 8 0 0 69 31 13
2014 SR-04 9 63 9 0 18 0 0 73 18 11
2014 SR-06 7 33 33 13 13 0 0 40 27 15
2014 SR-08 9 26 21 15 29 0 0 35 44 34
2014 SR-09 21 26 5 30 19 0 0 47 49 43
2014 SR-10 14 27 12 20 27 0 0 41 47 81
2014 SR-11 17 28 17 19 17 1 0 45 37 109

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 12 32 16 21 16 1 1 45 38 298
2017 SR-01 8 42 17 21 13 0 0 50 33 24
2017 SR-08 5 35 10 30 20 0 0 40 50 20
2017 SR-09 7 37 15 15 19 7 0 48 36 27
2017 SR-10 11 24 13 24 24 4 0 36 50 46
2017 SR-11 13 29 24 18 13 0 2 43 32 92
2014 SR 13 38 18 20 11 0 0 51 31 408
2014 SR-01 8 42 13 29 4 0 4 52 35 24
2014 SR-03 23 54 23 0 0 0 0 77 0 13
2014 SR-04 0 27 27 37 9 0 0 27 46 11
2014 SR-06 7 80 13 0 0 0 0 87 0 15
2014 SR-08 0 50 18 21 12 0 0 50 32 34
2014 SR-09 12 42 12 19 16 0 0 53 35 43
2014 SR-10 18 27 16 22 17 0 0 45 39 82
2014 SR-11 16 33 20 24 7 0 0 49 31 109
2011 SR 14 40 16 19 10 1 0 55 29 447
2011 SR-01 17 30 16 25 10 1 0 49 35 69
2011 SR-02 0 73 9 18 0 0 0 73 18 11
2011 SR-03 31 54 15 0 0 0 0 85 0 13
2011 SR-04 20 33 27 20 0 0 0 53 20 15
2011 SR-06 22 50 6 6 17 0 0 72 22 18
2011 SR-08 10 37 15 22 17 0 0 46 39 41
2011 SR-09 9 43 26 7 13 0 2 53 20 46
2011 SR-10 15 46 8 18 11 1 1 62 30 89
2011 SR-11 12 41 19 21 4 3 0 55 26 113
2008 SR 22 38 14 16 9 1 0 61 25 268
2008 SR-01 22 40 13 18 7 0 0 62 25 55
2008 SR-08 31 8 15 15 31 0 0 38 46 13
2008 SR-09 10 52 10 13 16 0 0 61 29 31
2008 SR-10 20 34 15 19 8 3 0 56 28 59
2008 SR-11 19 40 17 15 4 2 2 62 20 47

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 5 25 18 23 22 5 1 32 49 297
2017 SR-01 4 54 4 21 13 4 0 61 35 24
2017 SR-08 0 15 20 45 20 0 0 15 65 20
2017 SR-09 4 15 30 22 15 15 0 22 43 27
2017 SR-10 4 11 22 33 27 2 0 16 61 45
2017 SR-11 2 24 21 15 30 7 1 29 49 91
2014 SR 8 29 17 21 21 5 0 39 43 409
2014 SR-01 17 42 8 25 8 0 0 58 33 24
2014 SR-03 54 8 0 23 15 0 0 62 38 13
2014 SR-04 9 19 36 27 9 0 0 28 37 11
2014 SR-06 13 40 27 13 7 0 0 53 20 15
2014 SR-08 3 35 21 12 29 0 0 38 41 34
2014 SR-09 0 26 21 16 26 12 0 29 47 43
2014 SR-10 5 24 17 18 27 7 1 32 49 82
2014 SR-11 8 33 17 19 20 3 0 42 40 110
2011 SR 13 27 17 21 16 6 0 42 40 447
2011 SR-01 20 30 16 16 17 0 0 51 33 69
2011 SR-02 18 55 9 9 0 9 0 80 10 11
2011 SR-03 46 15 15 0 8 15 0 73 9 13
2011 SR-04 27 27 27 20 0 0 0 53 20 15
2011 SR-06 17 11 17 33 22 0 0 28 56 18
2011 SR-08 7 17 15 17 37 7 0 26 58 41
2011 SR-09 2 37 17 17 22 4 0 41 41 46
2011 SR-10 15 25 17 25 13 4 1 42 40 89
2011 SR-11 9 30 18 24 10 9 1 43 37 113
2008 SR 21 31 17 14 12 6 0 54 28 268
2008 SR-01 22 35 16 16 9 2 0 57 26 55
2008 SR-08 23 23 15 0 31 8 0 50 33 13
2008 SR-09 6 29 23 23 19 0 0 35 42 31
2008 SR-10 15 31 19 14 10 12 0 52 27 59
2008 SR-11 19 36 15 13 9 9 0 60 23 47

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 4 10 16 27 39 4 1 14 69 298
2017 SR-01 0 13 21 46 21 0 0 13 67 24
2017 SR-08 0 0 20 45 35 0 0 0 80 20
2017 SR-09 11 0 19 11 44 15 0 13 65 27
2017 SR-10 4 9 13 28 43 2 0 13 73 46
2017 SR-11 1 5 18 24 45 5 1 7 74 91
2014 SR 1 12 17 30 35 4 0 14 68 409
2014 SR-01 0 21 13 46 21 0 0 21 67 24
2014 SR-03 8 31 15 31 15 0 0 38 46 13
2014 SR-04 0 9 36 37 18 0 0 9 55 11
2014 SR-06 0 13 7 27 53 0 0 13 80 15
2014 SR-08 0 9 12 24 56 0 0 9 79 34
2014 SR-09 0 12 16 37 26 9 0 13 69 43
2014 SR-10 2 10 16 24 38 10 0 14 69 82
2014 SR-11 1 8 20 29 40 2 0 9 70 110

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 12 39 21 17 11 0 1 51 28 296
2017 SR-01 8 50 17 21 4 0 0 58 25 24
2017 SR-08 10 25 30 15 20 0 0 35 35 20
2017 SR-09 27 27 19 19 8 0 0 54 27 26
2017 SR-10 7 48 13 22 11 0 0 54 33 46
2017 SR-11 3 35 31 23 7 0 1 39 30 91
2014 SR 12 38 25 16 10 0 0 50 26 409
2014 SR-01 0 50 29 17 4 0 0 50 21 24
2014 SR-03 31 46 15 8 0 0 0 77 8 13
2014 SR-04 18 45 27 9 0 0 0 63 9 11
2014 SR-06 7 47 13 33 0 0 0 53 33 15
2014 SR-08 0 26 29 21 24 0 0 26 44 34
2014 SR-09 14 40 30 9 7 0 0 53 16 43
2014 SR-10 10 30 22 24 13 0 0 40 38 82
2014 SR-11 12 38 28 13 9 0 0 50 22 110
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 18 38 18 16 7 1 1 57 24 299
2017 SR-01 17 46 33 4 0 0 0 63 4 24
2017 SR-08 10 10 45 15 20 0 0 20 35 20
2017 SR-09 22 44 15 15 4 0 0 67 19 27
2017 SR-10 11 52 15 15 7 0 0 63 22 46
2017 SR-11 10 45 16 18 5 2 3 57 25 92
2014 SR 16 42 20 11 10 0 0 58 22 410
2014 SR-01 8 40 16 24 12 0 0 48 36 25
2014 SR-03 46 46 8 0 0 0 0 92 0 13
2014 SR-04 9 63 18 9 0 0 0 73 9 11
2014 SR-06 33 47 20 0 0 0 0 80 0 15
2014 SR-08 12 38 18 9 24 0 0 50 32 34
2014 SR-09 26 53 14 2 5 0 0 79 7 43
2014 SR-10 12 34 24 15 15 0 0 46 29 82
2014 SR-11 16 39 23 14 7 1 0 56 21 110
2011 SR 18 39 18 13 10 1 1 58 23 447
2011 SR-01 13 41 25 14 7 0 0 54 22 69
2011 SR-02 36 27 27 9 0 0 0 64 9 11
2011 SR-03 38 46 8 8 0 0 0 85 8 13
2011 SR-04 20 47 13 7 13 0 0 67 20 15
2011 SR-06 17 39 17 11 11 0 6 59 24 18
2011 SR-08 15 32 32 10 10 0 2 48 20 41
2011 SR-09 17 41 15 15 11 0 0 59 26 46
2011 SR-10 19 38 11 18 10 2 1 59 29 89
2011 SR-11 19 42 19 10 9 1 0 63 19 113
2008 SR 20 40 18 11 11 0 0 60 22 268
2008 SR-01 20 29 29 9 11 2 0 50 20 55
2008 SR-08 15 31 8 23 23 0 0 46 46 13
2008 SR-09 13 45 16 16 10 0 0 58 26 31
2008 SR-10 20 44 17 8 10 0 0 64 19 59
2008 SR-11 17 38 19 17 9 0 0 55 26 47

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 27 31 20 11 8 2 1 59 20 299
2017 SR-01 25 29 29 13 0 4 0 57 13 24
2017 SR-08 15 35 25 10 15 0 0 50 25 20
2017 SR-09 30 41 11 7 4 4 4 76 12 27
2017 SR-10 22 33 22 15 7 0 2 56 22 46
2017 SR-11 20 32 18 15 9 4 2 55 26 92
2014 SR 25 34 19 11 9 1 1 61 20 410
2014 SR-01 12 32 32 20 4 0 0 44 24 25
2014 SR-03 54 46 0 0 0 0 0 100 0 13
2014 SR-04 18 45 27 9 0 0 0 63 9 11
2014 SR-06 27 33 33 7 0 0 0 60 7 15
2014 SR-08 12 44 9 15 21 0 0 56 35 34
2014 SR-09 35 37 14 7 2 0 5 76 10 43
2014 SR-10 18 29 22 15 15 1 0 48 30 82
2014 SR-11 27 36 15 10 8 3 1 66 19 110
2011 SR 27 37 14 11 10 1 0 65 21 447
2011 SR-01 25 48 16 6 6 0 0 72 12 69
2011 SR-02 45 45 9 0 0 0 0 91 0 11
2011 SR-03 54 15 15 8 8 0 0 69 15 13
2011 SR-04 47 33 0 7 13 0 0 80 20 15
2011 SR-06 22 28 22 6 11 6 6 56 19 18
2011 SR-08 22 27 15 20 17 0 0 49 37 41
2011 SR-09 20 39 20 13 9 0 0 59 22 46
2011 SR-10 27 36 11 10 12 2 1 65 23 89
2011 SR-11 29 39 10 13 8 1 0 69 21 113
2008 SR 26 34 20 12 7 1 0 61 19 268
2008 SR-01 24 38 18 13 7 0 0 62 20 55
2008 SR-08 23 31 15 15 8 0 8 58 25 13
2008 SR-09 19 26 39 10 6 0 0 45 16 31
2008 SR-10 29 27 24 12 8 0 0 56 20 59
2008 SR-11 19 49 15 13 2 2 0 70 15 47

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 21 37 19 14 8 1 0 59 22 299
2017 SR-01 21 42 21 17 0 0 0 63 17 24
2017 SR-08 15 25 30 15 15 0 0 40 30 20
2017 SR-09 22 44 19 15 0 0 0 67 15 27
2017 SR-10 20 41 22 13 4 0 0 61 17 46
2017 SR-11 15 39 22 10 13 1 0 55 23 92
2014 SR 23 39 15 14 8 1 0 62 22 410
2014 SR-01 8 32 32 24 4 0 0 40 28 25
2014 SR-03 54 46 0 0 0 0 0 100 0 13
2014 SR-04 37 54 0 9 0 0 0 91 9 11
2014 SR-06 33 33 33 0 0 0 0 67 0 15
2014 SR-08 18 41 21 9 12 0 0 59 21 34
2014 SR-09 30 42 14 7 2 0 5 76 10 43
2014 SR-10 13 32 17 22 16 0 0 45 38 82
2014 SR-11 24 39 14 16 5 3 0 64 21 110
2011 SR 24 39 13 13 10 0 0 64 23 447
2011 SR-01 25 49 9 13 4 0 0 74 17 69
2011 SR-02 36 36 18 9 0 0 0 73 9 11
2011 SR-03 54 38 0 8 0 0 0 92 8 13
2011 SR-04 47 33 0 0 20 0 0 80 20 15
2011 SR-06 28 33 17 6 11 0 6 65 18 18
2011 SR-08 20 29 22 15 12 2 0 50 28 41
2011 SR-09 17 33 24 13 13 0 0 50 26 46
2011 SR-10 21 39 10 16 11 1 1 62 28 89
2011 SR-11 24 42 13 12 8 0 0 66 20 113
2008 SR 25 41 15 10 9 0 0 66 19 268
2008 SR-01 20 49 15 11 5 0 0 69 16 55
2008 SR-08 15 23 15 8 38 0 0 38 46 13
2008 SR-09 16 45 19 13 6 0 0 61 19 31
2008 SR-10 24 32 19 14 10 2 0 57 24 59
2008 SR-11 28 51 9 11 2 0 0 79 13 47

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 74 11 6 0 2 0 7 91 2 299
2017 SR-01 83 4 8 0 0 0 4 91 0 24
2017 SR-08 75 10 10 0 0 0 5 89 0 20
2017 SR-09 78 15 4 0 0 0 4 96 0 27
2017 SR-10 65 20 9 0 2 0 4 89 2 46
2017 SR-11 72 8 7 1 2 1 10 89 4 92
2014 SR 74 11 5 1 2 0 6 91 3 410
2014 SR-01 68 16 8 0 0 0 8 91 0 25
2014 SR-03 92 0 8 0 0 0 0 92 0 13
2014 SR-04 73 27 0 0 0 0 0 100 0 11
2014 SR-06 93 0 0 7 0 0 0 93 7 15
2014 SR-08 79 6 12 0 0 0 3 88 0 34
2014 SR-09 67 16 5 0 2 0 9 92 3 43
2014 SR-10 71 12 5 1 4 0 7 89 5 82
2014 SR-11 74 10 5 0 5 0 7 90 5 110
2011 SR 74 9 5 0 2 1 8 92 2 447
2011 SR-01 78 9 4 1 1 0 6 92 3 69
2011 SR-02 100 0 0 0 0 0 0 100 0 11
2011 SR-03 69 8 8 0 0 0 15 91 0 13
2011 SR-04 87 7 0 0 0 0 7 100 0 15
2011 SR-06 89 0 6 0 0 0 6 94 0 18
2011 SR-08 78 7 12 0 0 0 2 88 0 41
2011 SR-09 67 11 9 0 0 0 13 90 0 46
2011 SR-10 75 9 3 1 2 0 9 93 4 89
2011 SR-11 67 12 4 0 3 4 10 93 3 113
2008 SR 75 5 3 1 2 1 12 93 4 268
2008 SR-01 78 4 2 4 5 0 7 88 10 55
2008 SR-08 77 8 0 0 0 0 15 100 0 13
2008 SR-09 65 10 3 0 0 3 19 96 0 31
2008 SR-10 80 7 2 2 2 0 8 94 4 59
2008 SR-11 64 9 4 2 0 4 17 92 3 47

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 16 18 13 6 28 3 17 42 42 298
2017 SR-01 21 13 13 8 25 0 21 42 42 24
2017 SR-08 5 10 25 5 35 5 15 19 50 20
2017 SR-09 19 33 0 4 33 0 11 58 42 27
2017 SR-10 4 20 22 9 29 0 16 29 45 45
2017 SR-11 17 14 12 3 26 4 23 43 40 92
2014 SR 13 15 15 8 28 3 19 35 46 410
2014 SR-01 4 20 12 16 28 0 20 30 55 25
2014 SR-03 38 23 23 0 15 0 0 62 15 13
2014 SR-04 18 9 17 18 9 0 28 38 38 11
2014 SR-06 13 7 13 20 13 7 27 30 50 15
2014 SR-08 3 6 18 15 38 0 21 11 67 34
2014 SR-09 16 16 19 2 28 7 12 40 37 43
2014 SR-10 9 12 13 7 40 4 15 25 58 82
2014 SR-11 15 16 14 6 24 3 22 42 40 110
2011 SR 10 20 14 11 32 3 10 35 49 449
2011 SR-01 7 30 14 12 26 4 6 42 42 69
2011 SR-02 55 18 9 0 18 0 0 73 18 11
2011 SR-03 31 31 8 15 0 8 8 73 18 13
2011 SR-04 7 53 0 0 20 7 13 75 25 15
2011 SR-06 17 22 17 11 28 0 6 41 41 18
2011 SR-08 14 12 12 12 40 2 7 29 58 42
2011 SR-09 7 15 20 15 35 4 4 24 55 46
2011 SR-10 9 17 14 11 34 0 14 30 53 90
2011 SR-11 10 19 12 9 34 2 15 34 51 113

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 30 36 11 13 7 1 1 68 21 299
2017 SR-01 38 33 21 4 4 0 0 71 8 24
2017 SR-08 30 25 20 10 15 0 0 55 25 20
2017 SR-09 41 33 7 7 7 0 4 77 15 27
2017 SR-10 22 39 11 24 4 0 0 61 28 46
2017 SR-11 16 45 14 14 5 3 2 64 21 92

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 29 32 20 8 8 3 0 63 16 299
2017 SR-01 29 38 29 0 4 0 0 67 4 24
2017 SR-08 15 30 30 10 15 0 0 45 25 20
2017 SR-09 26 44 15 7 7 0 0 70 15 27
2017 SR-10 24 39 17 9 9 2 0 64 18 46
2017 SR-11 20 34 26 9 4 8 0 58 14 92

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 28 30 18 13 10 0 1 59 23 298
2017 SR-01 29 46 21 0 4 0 0 75 4 24
2017 SR-08 20 15 25 10 25 0 5 37 37 20
2017 SR-09 37 30 22 7 4 0 0 67 11 27
2017 SR-10 28 26 22 17 7 0 0 54 24 46
2017 SR-11 16 34 18 21 8 1 2 52 29 92
2014 SR 24 35 18 11 12 0 0 59 23 409
2014 SR-01 24 24 28 12 8 4 0 50 21 25
2014 SR-03 46 46 0 8 0 0 0 92 8 13
2014 SR-04 36 37 27 0 0 0 0 73 0 11
2014 SR-06 29 43 14 14 0 0 0 71 14 14
2014 SR-08 12 38 12 12 26 0 0 50 38 34
2014 SR-09 37 37 14 5 7 0 0 74 12 43
2014 SR-10 15 30 18 13 23 0 0 45 37 82
2014 SR-11 22 36 24 10 8 0 0 58 18 110
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 7 34 4 26 25 4 0 43 53 51
2017 SR-01 9 32 0 32 23 5 0 43 57 22
2014 SR 10 31 17 26 14 2 0 41 41 42
2014 SR-01 10 29 10 38 10 5 0 40 50 21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 7 24 19 19 25 6 1 33 47 299
2017 SR-01 13 29 13 33 8 4 0 43 43 24
2017 SR-08 0 20 20 20 40 0 0 20 60 20
2017 SR-09 0 30 30 19 19 4 0 31 38 27
2017 SR-10 2 28 17 15 33 4 0 32 50 46
2017 SR-11 3 18 22 17 26 11 2 25 50 92
2014 SR 7 19 23 20 25 7 0 27 49 410
2014 SR-01 16 28 32 16 8 0 0 44 24 25
2014 SR-03 31 46 0 0 15 8 0 83 17 13
2014 SR-04 0 27 63 9 0 0 0 27 9 11
2014 SR-06 0 20 40 13 27 0 0 20 40 15
2014 SR-08 3 21 18 26 32 0 0 24 59 34
2014 SR-09 7 12 26 19 26 12 0 21 50 43
2014 SR-10 4 15 18 22 32 10 0 20 59 82
2014 SR-11 6 16 23 23 25 7 0 25 51 110
2011 SR 10 25 17 20 21 5 0 37 44 447
2011 SR-01 16 35 16 17 13 3 0 52 31 69
2011 SR-02 18 45 18 18 0 0 0 64 18 11
2011 SR-03 38 15 31 0 0 15 0 64 0 13
2011 SR-04 20 47 13 13 0 7 0 71 14 15
2011 SR-06 11 6 28 22 22 11 0 19 50 18
2011 SR-08 7 7 26 21 33 5 0 15 58 42
2011 SR-09 2 38 7 22 29 2 0 41 52 45
2011 SR-10 9 21 13 25 22 8 1 33 52 89
2011 SR-11 7 23 20 20 23 6 0 32 46 113

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 5 22 15 23 32 2 1 28 57 299
2017 SR-01 8 25 8 29 25 4 0 35 57 24
2017 SR-08 0 15 10 25 50 0 0 15 75 20
2017 SR-09 0 26 26 30 19 0 0 26 48 27
2017 SR-10 4 22 9 24 39 2 0 27 64 46
2017 SR-11 1 21 17 23 35 1 2 22 60 92
2014 SR 5 15 20 25 34 1 0 20 60 410
2014 SR-01 12 12 24 36 16 0 0 24 52 25
2014 SR-03 31 31 8 15 8 8 0 67 25 13
2014 SR-04 0 36 28 27 9 0 0 36 37 11
2014 SR-06 7 13 27 40 13 0 0 20 53 15
2014 SR-08 0 21 9 24 47 0 0 21 71 34
2014 SR-09 2 16 28 19 33 2 0 19 52 43
2014 SR-10 1 9 13 24 50 2 0 10 76 82
2014 SR-11 3 13 22 29 33 1 0 16 62 110
2011 SR 11 24 18 16 30 1 0 35 47 447
2011 SR-01 16 33 22 12 16 1 0 50 28 69
2011 SR-02 18 36 18 18 9 0 0 55 27 11
2011 SR-03 46 23 23 8 0 0 0 69 8 13
2011 SR-04 20 53 7 0 20 0 0 73 20 15
2011 SR-06 11 17 11 28 33 0 0 28 61 18
2011 SR-08 5 14 17 29 36 0 0 19 64 42
2011 SR-09 4 24 16 18 38 0 0 29 56 45
2011 SR-10 10 19 22 13 33 1 1 30 47 89
2011 SR-11 9 20 19 16 35 1 0 29 52 113
2008 SR 12 30 25 15 15 2 0 44 31 267
2008 SR-01 13 40 22 11 15 0 0 53 25 55
2008 SR-08 8 23 23 8 38 0 0 31 46 13
2008 SR-09 0 19 42 23 16 0 0 19 39 31
2008 SR-10 7 36 17 21 14 5 0 45 36 58
2008 SR-11 15 26 30 15 15 0 0 40 30 47

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 3 14 19 24 36 3 1 18 62 299
2017 SR-01 8 29 4 29 25 4 0 39 57 24
2017 SR-08 0 5 15 20 60 0 0 5 80 20
2017 SR-09 0 11 11 41 30 7 0 12 76 27
2017 SR-10 2 15 13 22 43 4 0 18 68 46
2017 SR-11 0 10 24 22 40 2 2 10 65 92
2014 SR 4 13 17 26 36 4 0 18 65 409
2014 SR-01 8 12 28 40 12 0 0 20 52 25
2014 SR-03 8 54 8 8 15 8 0 67 25 13
2014 SR-04 0 27 28 37 9 0 0 27 46 11
2014 SR-06 7 13 27 27 27 0 0 20 53 15
2014 SR-08 0 12 9 35 44 0 0 12 79 34
2014 SR-09 2 10 24 24 29 12 0 14 59 42
2014 SR-10 1 6 13 24 52 2 0 8 79 82
2014 SR-11 3 12 18 26 35 5 0 15 65 110
2011 SR 4 23 21 24 26 4 0 27 51 447
2011 SR-01 4 29 28 23 14 1 0 34 38 69
2011 SR-02 0 27 36 18 18 0 0 27 36 11
2011 SR-03 0 46 23 15 0 15 0 55 18 13
2011 SR-04 13 33 40 7 7 0 0 47 13 15
2011 SR-06 11 17 17 17 39 0 0 28 56 18
2011 SR-08 5 7 24 26 36 2 0 12 63 42
2011 SR-09 0 24 16 24 36 0 0 24 60 45
2011 SR-10 3 22 18 22 28 4 1 27 54 89
2011 SR-11 4 20 19 27 24 5 0 26 54 113
2008 SR 5 26 23 25 18 2 0 32 45 268
2008 SR-01 4 40 20 24 13 0 0 44 36 55
2008 SR-08 0 31 8 38 23 0 0 31 62 13
2008 SR-09 0 13 32 35 19 0 0 13 55 31
2008 SR-10 5 29 15 25 22 3 0 35 49 59
2008 SR-11 6 15 28 30 17 4 0 22 49 47

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 4 13 15 19 43 5 1 18 66 299
2017 SR-01 8 29 0 25 33 4 0 39 61 24
2017 SR-08 0 0 20 15 65 0 0 0 80 20
2017 SR-09 0 7 26 26 33 7 0 8 64 27
2017 SR-10 2 9 11 22 54 2 0 11 78 46
2017 SR-11 1 14 16 16 43 7 2 17 65 92
2014 SR 4 10 16 19 45 6 0 16 67 410
2014 SR-01 0 12 24 32 32 0 0 12 64 25
2014 SR-03 8 46 23 8 15 0 0 54 23 13
2014 SR-04 0 19 36 27 18 0 0 19 46 11
2014 SR-06 7 13 20 27 33 0 0 20 60 15
2014 SR-08 3 12 9 12 62 3 0 15 76 34
2014 SR-09 5 12 23 7 49 5 0 17 59 43
2014 SR-10 2 5 7 20 59 7 0 8 84 82
2014 SR-11 5 7 15 22 45 7 0 13 72 110
2011 SR 6 19 17 18 33 6 0 27 55 447
2011 SR-01 7 19 26 26 17 4 0 27 45 69
2011 SR-02 18 27 27 18 9 0 0 45 27 11
2011 SR-03 8 38 15 15 15 8 0 50 33 13
2011 SR-04 13 27 27 7 20 7 0 43 29 15
2011 SR-06 11 11 17 17 39 6 0 24 59 18
2011 SR-08 2 14 19 21 40 2 0 17 63 42
2011 SR-09 2 18 18 18 38 7 0 21 60 45
2011 SR-10 7 16 12 17 40 7 1 24 62 89
2011 SR-11 6 19 13 18 34 9 1 28 57 113
2008 SR 6 23 19 22 23 8 0 31 48 268
2008 SR-01 4 29 25 18 20 4 0 34 40 55
2008 SR-08 0 15 23 15 46 0 0 15 62 13
2008 SR-09 0 3 26 39 26 6 0 3 69 31
2008 SR-10 7 24 14 20 27 8 0 33 52 59
2008 SR-11 6 23 15 23 21 11 0 33 50 47

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 4 15 14 25 38 3 1 20 65 299
2017 SR-01 17 17 17 17 29 4 0 35 48 24
2017 SR-08 0 5 15 20 55 5 0 5 79 20
2017 SR-09 0 7 15 41 33 4 0 8 77 27
2017 SR-10 2 13 9 28 43 4 0 16 75 46
2017 SR-11 0 15 16 25 40 1 2 16 67 92
2014 SR 3 13 18 25 38 2 0 17 64 410
2014 SR-01 8 12 24 32 24 0 0 20 56 25
2014 SR-03 15 46 23 8 8 0 0 62 15 13
2014 SR-04 0 37 27 18 18 0 0 37 37 11
2014 SR-06 7 13 20 20 40 0 0 20 60 15
2014 SR-08 6 12 15 24 44 0 0 18 68 34
2014 SR-09 0 21 23 19 37 0 0 21 56 43
2014 SR-10 1 2 15 23 56 2 0 4 81 82
2014 SR-11 3 11 18 30 35 4 0 14 67 110
2011 SR 5 25 17 23 26 4 0 31 51 446
2011 SR-01 4 29 22 16 23 6 0 35 42 69
2011 SR-02 27 18 18 18 18 0 0 45 36 11
2011 SR-03 8 54 23 8 8 0 0 62 15 13
2011 SR-04 13 33 7 33 13 0 0 47 47 15
2011 SR-06 11 11 22 22 33 0 0 22 56 18
2011 SR-08 0 17 14 40 26 2 0 17 68 42
2011 SR-09 0 32 9 27 32 0 0 32 59 44
2011 SR-10 7 24 16 17 33 3 1 32 52 89
2011 SR-11 5 26 18 25 22 4 0 32 49 113
2008 SR 8 29 19 26 15 3 0 38 42 269
2008 SR-01 9 35 18 25 13 0 0 44 38 55
2008 SR-08 8 23 23 23 23 0 0 31 46 13
2008 SR-09 3 16 25 41 16 0 0 19 56 32
2008 SR-10 7 31 17 20 20 5 0 39 43 59
2008 SR-11 6 34 26 23 11 0 0 40 34 47
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 5 30 25 21 16 1 1 36 39 299
2017 SR-01 4 29 42 13 13 0 0 33 25 24
2017 SR-08 5 15 30 30 20 0 0 20 50 20
2017 SR-09 0 44 22 19 11 4 0 46 31 27
2017 SR-10 4 22 26 26 22 0 0 26 48 46
2017 SR-11 3 27 25 23 18 1 2 31 43 92
2014 SR 4 30 26 22 16 2 0 34 39 409
2014 SR-01 0 28 24 32 16 0 0 28 48 25
2014 SR-03 8 54 15 8 8 8 0 67 17 13
2014 SR-04 0 54 18 9 9 9 0 60 20 11
2014 SR-06 7 27 27 33 7 0 0 33 40 15
2014 SR-08 3 24 27 33 12 0 0 27 45 33
2014 SR-09 5 33 30 21 7 2 2 39 29 43
2014 SR-10 2 21 24 20 29 4 0 24 51 82
2014 SR-11 4 26 30 24 15 2 0 31 39 110
2011 SR 11 40 22 18 8 1 0 51 26 447
2011 SR-01 10 49 20 14 6 0 0 59 20 69
2011 SR-02 27 36 0 18 18 0 0 64 36 11
2011 SR-03 38 38 8 0 8 8 0 83 8 13
2011 SR-04 13 53 20 13 0 0 0 67 13 15
2011 SR-06 11 39 28 11 11 0 0 50 22 18
2011 SR-08 5 34 29 22 10 0 0 39 32 41
2011 SR-09 2 30 35 15 17 0 0 33 33 46
2011 SR-10 15 40 21 16 6 0 2 56 22 89
2011 SR-11 9 40 23 21 4 3 0 50 26 113

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 19 45 21 6 5 1 2 67 11 299
2017 SR-01 21 42 21 13 0 0 4 65 13 24
2017 SR-08 30 35 10 20 5 0 0 65 25 20
2017 SR-09 7 63 19 0 4 7 0 76 4 27
2017 SR-10 17 50 15 13 2 0 2 69 16 46
2017 SR-11 14 42 27 4 5 2 4 60 10 92
2014 SR 18 48 17 9 3 4 2 70 12 409
2014 SR-01 8 56 24 4 4 0 4 67 8 25
2014 SR-03 38 23 23 8 0 8 0 67 8 13
2014 SR-04 18 63 9 0 9 0 0 81 9 11
2014 SR-06 14 57 29 0 0 0 0 71 0 14
2014 SR-08 6 65 9 15 0 6 0 75 16 34
2014 SR-09 14 44 23 7 0 7 5 66 8 43
2014 SR-10 22 45 13 11 5 4 0 70 16 82
2014 SR-11 19 48 17 9 2 5 0 70 11 110
2011 SR 23 41 19 9 4 3 1 67 13 446
2011 SR-01 22 45 19 13 1 0 0 67 14 69
2011 SR-02 9 73 9 9 0 0 0 82 9 11
2011 SR-03 31 23 31 0 0 15 0 64 0 13
2011 SR-04 27 47 13 7 0 0 7 79 7 15
2011 SR-06 11 44 28 11 0 6 0 59 12 18
2011 SR-08 15 32 29 12 7 5 0 49 21 41
2011 SR-09 22 33 24 9 11 2 0 56 20 46
2011 SR-10 30 40 12 9 3 2 2 74 13 89
2011 SR-11 23 44 20 5 3 3 2 70 8 113

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 14 41 19 14 8 3 1 58 23 299
2017 SR-01 21 50 17 13 0 0 0 71 13 24
2017 SR-08 15 30 15 20 15 0 5 47 37 20
2017 SR-09 4 56 19 7 7 7 0 64 16 27
2017 SR-10 4 41 22 22 9 2 0 47 31 46
2017 SR-11 9 40 22 14 9 5 1 52 24 92
2014 SR 18 40 19 11 8 2 1 60 20 409
2014 SR-01 20 56 12 4 4 4 0 79 8 25
2014 SR-03 46 31 15 8 0 0 0 77 8 13
2014 SR-04 18 64 8 0 9 0 0 83 9 11
2014 SR-06 33 40 13 13 0 0 0 73 13 15
2014 SR-08 15 35 18 15 12 3 3 53 28 34
2014 SR-09 14 44 21 9 7 5 0 61 17 43
2014 SR-10 15 38 15 16 15 2 0 54 31 82
2014 SR-11 17 42 23 9 5 1 3 62 14 109
2011 SR 28 43 11 8 7 3 1 74 15 447
2011 SR-01 35 53 4 3 4 0 0 88 7 68
2011 SR-02 64 27 9 0 0 0 0 91 0 11
2011 SR-03 54 15 8 8 8 8 0 75 17 13
2011 SR-04 40 47 13 0 0 0 0 87 0 15
2011 SR-06 28 44 17 6 6 0 0 72 11 18
2011 SR-08 17 33 14 21 10 5 0 53 33 42
2011 SR-09 13 50 13 4 11 7 2 69 17 46
2011 SR-10 27 38 13 9 6 3 3 70 16 89
2011 SR-11 28 43 11 6 8 4 0 74 15 113
2008 SR 32 34 16 7 6 4 1 70 14 268
2008 SR-01 42 31 18 5 2 2 0 74 7 55
2008 SR-08 31 23 15 0 31 0 0 54 31 13
2008 SR-09 19 29 26 6 6 10 3 56 15 31
2008 SR-10 24 39 19 10 5 3 0 65 16 59
2008 SR-11 30 36 15 9 6 4 0 69 16 47

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 10 35 24 15 14 2 1 45 31 299
2017 SR-01 13 46 29 0 13 0 0 58 13 24
2017 SR-08 0 20 30 20 25 5 0 21 47 20
2017 SR-09 11 26 26 26 11 0 0 37 37 27
2017 SR-10 4 33 11 26 24 2 0 38 51 46
2017 SR-11 4 30 32 17 11 3 2 37 30 92
2014 SR 7 32 26 17 15 3 0 40 33 409
2014 SR-01 16 36 16 20 8 4 0 54 29 25
2014 SR-03 8 54 15 8 15 0 0 62 23 13
2014 SR-04 0 82 9 9 0 0 0 82 9 11
2014 SR-06 7 53 7 27 7 0 0 60 33 15
2014 SR-08 9 21 26 15 26 0 3 30 42 34
2014 SR-09 5 40 23 9 16 7 0 48 28 43
2014 SR-10 2 29 26 22 21 0 0 32 43 82
2014 SR-11 7 29 28 17 11 6 1 39 30 109
2011 SR 10 34 28 13 9 4 1 47 24 447
2011 SR-01 14 46 19 19 0 1 0 62 19 69
2011 SR-02 45 18 18 9 9 0 0 64 18 11
2011 SR-03 23 15 38 8 8 0 8 42 17 13
2011 SR-04 20 53 20 7 0 0 0 73 7 15
2011 SR-06 22 17 50 0 6 0 6 41 6 18
2011 SR-08 5 24 31 17 19 5 0 30 38 42
2011 SR-09 0 31 29 11 27 2 0 32 39 45
2011 SR-10 10 30 29 17 8 4 1 43 26 89
2011 SR-11 6 40 28 9 7 8 2 51 18 113

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 11 29 15 21 20 4 0 42 43 297
2017 SR-01 8 54 13 13 13 0 0 63 25 24
2017 SR-08 5 15 20 25 35 0 0 20 60 20
2017 SR-09 7 37 19 4 26 7 0 48 32 27
2017 SR-10 13 29 13 22 18 4 0 44 42 45
2017 SR-11 7 25 20 24 20 3 1 33 46 91
2014 SR 9 29 18 22 21 2 0 39 43 408
2014 SR-01 12 48 16 12 8 4 0 63 21 25
2014 SR-03 46 31 15 0 8 0 0 77 8 13
2014 SR-04 18 19 9 36 9 9 0 41 49 11
2014 SR-06 13 20 33 20 13 0 0 33 33 15
2014 SR-08 3 26 12 24 35 0 0 29 59 34
2014 SR-09 12 28 19 23 19 0 0 40 42 43
2014 SR-10 4 30 13 27 23 2 0 35 51 82
2014 SR-11 6 26 21 24 22 2 0 32 47 109
2011 SR 12 30 16 16 21 4 0 44 39 446
2011 SR-01 16 36 17 13 14 3 0 54 28 69
2011 SR-02 27 55 9 9 0 0 0 82 9 11
2011 SR-03 31 23 23 15 8 0 0 54 23 13
2011 SR-04 20 33 27 13 7 0 0 53 20 15
2011 SR-06 11 22 11 28 28 0 0 33 56 18
2011 SR-08 7 14 14 7 50 7 0 23 62 42
2011 SR-09 9 31 7 20 31 2 0 41 52 45
2011 SR-10 9 27 18 24 20 0 1 37 45 88
2011 SR-11 11 33 18 13 15 11 0 49 32 113

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 64 12 9 1 2 2 10 87 3 298
2017 SR-01 79 4 13 0 0 0 4 87 0 24
2017 SR-08 75 5 15 0 0 0 5 84 0 20
2017 SR-09 59 15 7 0 0 7 11 91 0 27
2017 SR-10 49 29 13 0 0 2 7 85 0 45
2017 SR-11 60 12 10 2 3 2 11 83 6 92
2014 SR 63 13 10 1 2 2 10 86 3 410
2014 SR-01 72 8 4 0 0 8 8 95 0 25
2014 SR-03 77 8 8 0 0 0 8 92 0 13
2014 SR-04 73 27 0 0 0 0 0 100 0 11
2014 SR-06 87 7 0 7 0 0 0 93 7 15
2014 SR-08 79 0 21 0 0 0 0 79 0 34
2014 SR-09 53 19 5 0 2 5 16 91 3 43
2014 SR-10 63 16 5 1 2 0 12 90 4 82
2014 SR-11 58 12 13 2 2 3 11 81 4 110

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 65 12 10 0 2 3 7 86 2 299
2017 SR-01 75 8 13 0 0 0 4 87 0 24
2017 SR-08 80 5 15 0 0 0 0 85 0 20
2017 SR-09 70 15 4 0 0 11 0 96 0 27
2017 SR-10 59 24 11 0 0 4 2 88 0 46
2017 SR-11 61 13 12 1 2 1 10 83 4 92
2014 SR 60 15 10 1 1 7 6 85 3 410
2014 SR-01 72 8 4 0 0 12 4 95 0 25
2014 SR-03 85 0 15 0 0 0 0 85 0 13
2014 SR-04 82 18 0 0 0 0 0 100 0 11
2014 SR-06 80 13 7 0 0 0 0 93 0 15
2014 SR-08 71 3 9 3 0 15 0 86 3 34
2014 SR-09 51 21 7 2 5 5 9 84 8 43
2014 SR-10 57 15 15 1 1 2 9 81 3 82
2014 SR-11 51 18 12 0 2 9 8 84 2 110
2011 SR 66 16 6 1 1 5 5 91 2 447
2011 SR-01 80 14 1 0 1 0 3 97 1 69
2011 SR-02 100 0 0 0 0 0 0 100 0 11
2011 SR-03 85 0 8 0 0 0 8 92 0 13
2011 SR-04 87 7 0 0 0 0 7 100 0 15
2011 SR-06 89 0 11 0 0 0 0 89 0 18
2011 SR-08 61 20 7 5 0 2 5 87 5 41
2011 SR-09 52 20 13 0 2 4 9 83 3 46
2011 SR-10 64 16 4 0 2 8 6 92 3 89
2011 SR-11 56 19 6 3 0 10 6 89 3 113
2008 SR 68 14 4 1 1 6 6 92 3 269
2008 SR-01 78 13 0 5 0 2 2 94 6 55
2008 SR-08 46 23 0 0 0 15 15 100 0 13
2008 SR-09 59 25 0 0 0 3 13 100 0 32
2008 SR-10 63 17 7 0 2 8 3 90 2 59
2008 SR-11 62 9 9 0 4 11 6 85 5 47

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 9 25 23 22 19 2 1 34 42 298
2017 SR-01 13 33 21 17 17 0 0 46 33 24
2017 SR-08 5 30 15 15 35 0 0 35 50 20
2017 SR-09 0 26 19 22 30 4 0 27 54 27
2017 SR-10 7 16 22 29 27 0 0 22 56 45
2017 SR-11 5 24 28 21 17 3 1 31 40 92
2014 SR 6 23 23 25 21 2 0 29 48 410
2014 SR-01 8 32 12 32 16 0 0 40 48 25
2014 SR-03 23 38 8 15 15 0 0 62 31 13
2014 SR-04 0 46 27 17 9 0 0 46 27 11
2014 SR-06 0 20 33 40 7 0 0 20 47 15
2014 SR-08 9 35 21 24 12 0 0 44 35 34
2014 SR-09 2 23 19 28 26 2 0 26 55 43
2014 SR-10 4 12 21 26 38 0 0 16 63 82
2014 SR-11 5 22 28 26 16 3 0 27 44 110
2011 SR 14 28 22 17 17 1 0 43 35 446
2011 SR-01 20 39 19 7 12 3 0 61 19 69
2011 SR-02 45 27 0 18 9 0 0 73 27 11
2011 SR-03 31 38 23 0 8 0 0 69 8 13
2011 SR-04 27 33 13 7 20 0 0 60 27 15
2011 SR-06 17 22 33 6 22 0 0 39 28 18
2011 SR-08 5 34 12 24 22 2 0 40 48 41
2011 SR-09 9 22 24 26 20 0 0 30 46 46
2011 SR-10 16 20 20 22 19 1 1 37 42 88
2011 SR-11 11 29 27 17 15 2 0 41 32 113
2008 SR 14 37 17 18 13 1 0 52 31 267
2008 SR-01 17 43 15 17 9 0 0 59 26 54
2008 SR-08 8 46 0 23 23 0 0 54 46 13
2008 SR-09 0 28 16 41 16 0 0 28 56 32
2008 SR-10 12 37 17 14 19 2 0 50 33 59
2008 SR-11 11 38 21 21 6 2 0 50 28 47

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 11 31 19 17 19 1 1 43 38 299
2017 SR-01 13 33 21 17 17 0 0 46 33 24
2017 SR-08 10 35 10 15 30 0 0 45 45 20
2017 SR-09 7 41 22 11 19 0 0 48 30 27
2017 SR-10 7 30 20 22 20 0 2 38 42 46
2017 SR-11 5 27 22 18 22 3 2 34 43 92
2014 SR 7 29 21 18 22 2 1 37 41 410
2014 SR-01 0 44 16 16 20 4 0 46 38 25
2014 SR-03 31 23 8 23 15 0 0 54 38 13
2014 SR-04 0 28 54 9 9 0 0 28 18 11
2014 SR-06 0 40 33 13 13 0 0 40 27 15
2014 SR-08 12 26 21 12 29 0 0 38 41 34
2014 SR-09 5 26 16 23 26 0 5 32 51 43
2014 SR-10 2 28 17 23 27 1 1 31 51 82
2014 SR-11 7 34 16 15 23 5 1 43 39 110
2011 SR 15 32 19 15 16 1 2 49 32 446
2011 SR-01 24 41 9 10 15 1 0 66 25 68
2011 SR-02 36 64 0 0 0 0 0 100 0 11
2011 SR-03 54 8 23 0 8 0 8 67 8 13
2011 SR-04 27 47 13 0 13 0 0 73 13 15
2011 SR-06 17 17 22 22 22 0 0 33 44 18
2011 SR-08 5 22 22 22 27 2 0 28 50 41
2011 SR-09 4 26 26 22 20 2 0 31 42 46
2011 SR-10 17 34 25 6 17 0 2 52 23 89
2011 SR-11 10 34 23 19 11 2 3 45 31 113
2008 SR 18 38 17 10 16 1 0 56 26 269
2008 SR-01 15 45 20 7 13 0 0 60 20 55
2008 SR-08 31 31 8 8 23 0 0 62 31 13
2008 SR-09 13 38 22 19 9 0 0 50 28 32
2008 SR-10 10 36 15 15 20 2 2 47 37 59
2008 SR-11 23 40 13 2 21 0 0 64 23 47

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 7 35 25 18 13 1 0 42 32 299
2017 SR-01 13 25 46 17 0 0 0 38 17 24
2017 SR-08 0 50 15 25 10 0 0 50 35 20
2017 SR-09 7 37 19 11 26 0 0 44 37 27
2017 SR-10 7 26 26 33 9 0 0 33 41 46
2017 SR-11 0 42 21 18 16 2 0 43 36 92

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 17 38 27 8 6 3 1 57 15 299
2017 SR-01 8 63 25 0 0 0 4 74 0 24
2017 SR-08 15 30 25 25 5 0 0 45 30 20
2017 SR-09 4 41 37 4 7 7 0 48 12 27
2017 SR-10 13 30 28 17 11 0 0 43 28 46
2017 SR-11 16 40 28 3 7 3 2 60 10 92
2014 SR 21 40 22 7 5 5 0 65 12 409
2014 SR-01 20 48 20 8 0 4 0 71 8 25
2014 SR-03 62 23 0 15 0 0 0 85 15 13
2014 SR-04 18 73 9 0 0 0 0 91 0 11
2014 SR-06 13 47 27 13 0 0 0 60 13 15
2014 SR-08 6 47 35 9 3 0 0 53 12 34
2014 SR-09 26 37 19 2 9 7 0 68 13 43
2014 SR-10 17 37 20 12 6 9 0 59 20 82
2014 SR-11 26 39 21 5 6 4 0 67 11 109

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 15 41 24 10 6 2 1 58 17 298
2017 SR-01 17 54 17 4 0 4 4 77 5 24
2017 SR-08 10 25 40 20 5 0 0 35 25 20
2017 SR-09 11 56 19 7 7 0 0 67 15 27
2017 SR-10 7 41 24 24 4 0 0 48 28 46
2017 SR-11 10 42 32 5 7 2 2 54 13 91
2014 SR 18 37 26 10 7 3 0 56 17 410
2014 SR-01 8 52 36 4 0 0 0 60 4 25
2014 SR-03 62 31 8 0 0 0 0 92 0 13
2014 SR-04 27 55 8 0 0 9 0 91 0 11
2014 SR-06 13 47 20 13 7 0 0 60 20 15
2014 SR-08 6 47 32 9 6 0 0 53 15 34
2014 SR-09 28 35 14 14 5 5 0 66 20 43
2014 SR-10 16 32 24 16 11 1 0 48 27 82
2014 SR-11 16 34 30 9 7 4 0 52 17 110
2011 SR 16 40 19 11 9 2 1 58 22 446
2011 SR-01 16 55 16 4 6 3 0 73 10 69
2011 SR-02 45 45 0 9 0 0 0 91 9 11
2011 SR-03 42 50 0 8 0 0 0 92 8 12
2011 SR-04 47 33 7 13 0 0 0 80 13 15
2011 SR-06 11 22 39 11 17 0 0 33 28 18
2011 SR-08 7 36 26 12 17 2 0 44 29 42
2011 SR-09 2 40 22 22 11 2 0 43 34 45
2011 SR-10 21 33 21 9 12 1 2 56 22 89
2011 SR-11 14 44 19 12 6 4 1 61 19 113

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 21 43 19 10 7 0 0 64 17 299
2017 SR-01 21 42 29 4 4 0 0 63 8 24
2017 SR-08 10 40 30 15 5 0 0 50 20 20
2017 SR-09 19 48 11 19 4 0 0 67 22 27
2017 SR-10 15 52 17 11 4 0 0 67 15 46
2017 SR-11 13 48 23 7 8 1 1 62 14 92
2014 SR 23 40 15 12 9 1 0 64 22 410
2014 SR-01 20 52 16 12 0 0 0 72 12 25
2014 SR-03 69 23 0 0 0 8 0 100 0 13
2014 SR-04 18 63 0 9 0 9 0 90 10 11
2014 SR-06 20 53 13 7 7 0 0 73 13 15
2014 SR-08 12 41 18 21 9 0 0 53 29 34
2014 SR-09 26 35 19 14 7 0 0 60 21 43
2014 SR-10 13 38 17 15 17 0 0 51 32 82
2014 SR-11 25 37 15 15 5 1 0 63 21 110
2011 SR 27 38 18 9 9 0 0 65 17 447
2011 SR-01 30 52 7 9 1 0 0 83 10 69
2011 SR-02 55 36 9 0 0 0 0 91 0 11
2011 SR-03 69 23 8 0 0 0 0 92 0 13
2011 SR-04 53 27 20 0 0 0 0 80 0 15
2011 SR-06 17 28 33 17 6 0 0 44 22 18
2011 SR-08 19 29 31 7 14 0 0 48 21 42
2011 SR-09 18 36 27 9 11 0 0 53 20 45
2011 SR-10 30 29 17 10 11 1 1 61 22 89
2011 SR-11 23 42 17 8 9 1 0 66 17 113
2008 SR 30 43 15 7 4 1 0 74 11 269
2008 SR-01 35 44 11 4 7 0 0 78 11 55
2008 SR-08 23 38 15 15 8 0 0 62 23 13
2008 SR-09 22 53 16 6 0 3 0 77 6 32
2008 SR-10 24 47 15 8 3 2 0 72 12 59
2008 SR-11 23 47 19 9 2 0 0 70 11 47

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 17 35 23 13 11 0 0 52 25 298
2017 SR-01 13 39 30 13 4 0 0 52 17 23
2017 SR-08 5 50 15 15 15 0 0 55 30 20
2017 SR-09 15 33 30 4 19 0 0 48 22 27
2017 SR-10 13 37 24 24 2 0 0 50 26 46
2017 SR-11 14 35 26 9 14 1 1 50 23 92
2014 SR 17 34 17 18 15 0 0 50 33 410
2014 SR-01 16 24 24 28 8 0 0 40 36 25
2014 SR-03 46 46 0 8 0 0 0 92 8 13
2014 SR-04 9 54 27 0 9 0 0 63 9 11
2014 SR-06 20 47 13 20 0 0 0 67 20 15
2014 SR-08 12 38 9 21 21 0 0 50 41 34
2014 SR-09 26 37 7 9 21 0 0 63 30 43
2014 SR-10 7 29 17 22 24 0 0 37 46 82
2014 SR-11 15 34 17 20 14 0 0 49 34 110
2011 SR 26 41 19 8 6 0 0 68 14 446
2011 SR-01 28 52 16 1 3 0 0 80 4 69
2011 SR-02 45 27 27 0 0 0 0 73 0 11
2011 SR-03 46 46 8 0 0 0 0 92 0 13
2011 SR-04 33 53 13 0 0 0 0 87 0 15
2011 SR-06 28 39 17 11 6 0 0 67 17 18
2011 SR-08 17 33 33 7 10 0 0 50 17 42
2011 SR-09 24 38 22 9 7 0 0 62 16 45
2011 SR-10 26 38 15 11 8 0 2 65 20 88
2011 SR-11 27 42 16 9 5 1 0 70 14 113

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 15 34 21 19 11 1 0 49 30 299
2017 SR-01 13 29 33 25 0 0 0 42 25 24
2017 SR-08 5 45 10 25 15 0 0 50 40 20
2017 SR-09 15 41 22 4 19 0 0 56 22 27
2017 SR-10 11 30 26 28 4 0 0 41 33 46
2017 SR-11 11 35 24 16 12 1 1 47 29 92
2014 SR 11 36 19 17 16 0 0 48 33 410
2014 SR-01 12 28 24 24 12 0 0 40 36 25
2014 SR-03 31 54 8 8 0 0 0 85 8 13
2014 SR-04 9 54 27 0 9 0 0 63 9 11
2014 SR-06 7 60 7 27 0 0 0 67 27 15
2014 SR-08 6 38 9 26 21 0 0 44 47 34
2014 SR-09 19 40 12 14 14 2 0 60 29 43
2014 SR-10 6 29 18 17 29 0 0 35 46 82
2014 SR-11 9 36 25 15 15 0 0 45 30 110
2011 SR 18 43 22 9 8 0 0 61 17 447
2011 SR-01 17 57 19 3 4 0 0 74 7 69
2011 SR-02 27 55 18 0 0 0 0 82 0 11
2011 SR-03 31 46 15 8 0 0 0 77 8 13
2011 SR-04 27 60 0 13 0 0 0 87 13 15
2011 SR-06 17 28 39 6 11 0 0 44 17 18
2011 SR-08 12 36 31 7 14 0 0 48 21 42
2011 SR-09 20 29 27 16 9 0 0 49 24 45
2011 SR-10 20 39 18 12 8 1 1 61 21 89
2011 SR-11 17 46 19 7 11 0 0 63 18 113
2008 SR 28 45 16 7 4 0 0 73 11 268
2008 SR-01 29 55 7 4 4 2 0 85 7 55
2008 SR-08 15 31 31 15 8 0 0 46 23 13
2008 SR-09 22 44 22 9 3 0 0 66 13 32
2008 SR-10 25 41 24 7 3 0 0 66 10 59
2008 SR-11 24 54 13 9 0 0 0 78 9 46

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 21 26 23 15 12 3 1 49 28 299
2017 SR-01 21 25 17 13 21 4 0 48 35 24
2017 SR-08 25 20 20 15 20 0 0 45 35 20
2017 SR-09 11 44 22 7 15 0 0 56 22 27
2017 SR-10 11 41 33 11 4 0 0 52 15 46
2017 SR-11 21 18 24 15 16 3 2 41 33 92
2014 SR 22 26 22 13 13 4 0 50 27 410
2014 SR-01 20 16 28 28 4 4 0 38 33 25
2014 SR-03 46 15 15 0 15 8 0 67 17 13
2014 SR-04 9 28 36 9 9 9 0 41 20 11
2014 SR-06 20 13 47 13 7 0 0 33 20 15
2014 SR-08 21 41 24 9 6 0 0 62 15 34
2014 SR-09 26 30 14 14 9 7 0 60 25 43
2014 SR-10 16 28 15 11 26 5 0 46 38 82
2014 SR-11 23 21 25 15 14 3 0 45 29 110
2011 SR 25 28 21 13 9 4 1 55 23 443
2011 SR-01 26 37 19 15 1 1 0 64 16 68
2011 SR-02 27 27 18 18 9 0 0 55 27 11
2011 SR-03 38 15 31 8 8 0 0 54 15 13
2011 SR-04 47 27 0 13 13 0 0 73 27 15
2011 SR-06 17 11 33 11 11 17 0 33 27 18
2011 SR-08 17 29 27 15 12 0 0 46 27 41
2011 SR-09 22 24 27 9 13 2 2 49 23 45
2011 SR-10 26 25 20 15 11 2 1 52 27 89
2011 SR-11 28 32 19 8 7 5 1 64 16 112
2008 SR 33 31 16 7 6 7 0 69 13 268
2008 SR-01 45 24 16 4 7 4 0 72 11 55
2008 SR-08 31 38 8 0 15 8 0 75 17 13
2008 SR-09 16 44 19 9 6 6 0 63 17 32
2008 SR-10 37 24 19 3 7 10 0 68 11 59
2008 SR-11 21 40 21 11 0 6 0 66 11 47
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 SR 16 56 28 298
2017 SR-01 25 50 25 24
2017 SR-08 42 37 21 19
2017 SR-09 11 63 26 27
2017 SR-10 15 67 17 46
2017 SR-11 14 51 35 92
2014 SR 13 55 32 410
2014 SR-01 20 52 28 25
2014 SR-03 38 23 38 13
2014 SR-04 18 27 54 11
2014 SR-06 7 40 53 15
2014 SR-08 9 68 24 34
2014 SR-09 9 60 30 43
2014 SR-10 15 54 32 82
2014 SR-11 15 54 32 110
2011 SR 12 60 28 449
2011 SR-01 14 57 29 69
2011 SR-02 9 45 45 11
2011 SR-03 31 62 8 13
2011 SR-04 13 73 13 15
2011 SR-06 6 44 50 18
2011 SR-08 12 57 31 42
2011 SR-09 11 52 37 46
2011 SR-10 13 63 23 90
2011 SR-11 8 66 26 113

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 SR 30 34 17 11 0 9 47
2017 SR-11 23 38 23 8 0 8 13
2014 SR 43 19 11 22 9999 6 54
2014 SR-10 25 33 8 25 9999 8 12
2014 SR-11 50 6 19 19 9999 6 16
2011 SR 42 27 15 11 9999 5 55
2011 SR-01 80 20 0 0 9999 0 10
2011 SR-10 17 42 25 17 9999 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SR 23 77 298
2017 SR-08 35 65 20
2017 SR-09 19 81 27
2017 SR-10 26 74 46
2017 SR-11 30 70 92
2014 SR 26 74 407
2014 SR-01 0 100 25
2014 SR-08 36 64 33
2014 SR-09 30 70 43
2014 SR-10 32 68 82
2014 SR-11 25 75 109

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 SR 73 67
2017 SR-10 92 12
2017 SR-11 68 28
2014 SR 62 104
2014 SR-08 75 12
2014 SR-09 62 13
2014 SR-10 73 26
2014 SR-11 59 27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SR 52 67
2017 SR-10 42 12
2017 SR-11 54 28
2014 SR 62 104
2014 SR-08 83 12
2014 SR-09 46 13
2014 SR-10 58 26
2014 SR-11 67 27

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 SR-10 0 12
2017 SR-11 0 28
2014 SR 5 104
2014 SR-09 0 13
2014 SR-10 0 26

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SR 0 67
2017 SR-10 0 12
2017 SR-11 0 28
2014 SR 0 104
2014 SR-08 0 12
2014 SR-09 0 13
2014 SR-10 0 26
2014 SR-11 0 27

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 SR 9 67
2017 SR-11 0 28
2014 SR 10 104
2014 SR-10 19 26

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 SR-10 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 SR 49 67
2017 SR-10 58 12
2017 SR-11 36 28
2014 SR 38 104
2014 SR-08 42 12
2014 SR-09 0 13
2014 SR-10 50 26
2014 SR-11 41 27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 SR 48 67
2017 SR-10 50 12
2017 SR-11 50 28
2014 SR 45 104
2014 SR-08 58 12
2014 SR-09 38 13
2014 SR-10 42 26
2014 SR-11 48 27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 SR 45 67
2017 SR-10 50 12
2017 SR-11 36 28
2014 SR 41 104
2014 SR-08 67 12
2014 SR-10 42 26
2014 SR-11 33 27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 SR 36 67
2017 SR-10 58 12
2017 SR-11 18 28
2014 SR 45 104
2014 SR-08 75 12
2014 SR-10 50 26
2014 SR-11 41 27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 SR 36 67
2017 SR-10 50 12
2017 SR-11 29 28
2014 SR 32 104
2014 SR-08 50 12
2014 SR-10 46 26
2014 SR-11 30 27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 SR 70 67
2017 SR-10 83 12
2017 SR-11 68 28
2014 SR 59 104
2014 SR-08 67 12
2014 SR-09 62 13
2014 SR-10 46 26
2014 SR-11 67 27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 SR 48 67
2017 SR-10 42 12
2017 SR-11 43 28
2014 SR 46 104
2014 SR-08 67 12
2014 SR-10 65 26
2014 SR-11 30 27

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 SR 12 67
2014 SR 7 104

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 SR 15 67
2014 SR 15 104
2014 SR-10 19 26

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 SR 45 67
2017 SR-10 67 12
2017 SR-11 25 28
2014 SR 48 104
2014 SR-08 67 12
2014 SR-09 38 13
2014 SR-10 46 26
2014 SR-11 41 27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 SR 36 67
2017 SR-10 50 12
2017 SR-11 18 28
2014 SR 40 104
2014 SR-08 50 12
2014 SR-10 58 26
2014 SR-11 26 27

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 SR 42 67
2017 SR-11 43 28
2014 SR 35 104
2014 SR-10 38 26
2014 SR-11 37 27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 SR 30 67
2017 SR-11 29 28
2014 SR 31 104
2014 SR-10 31 26
2014 SR-11 26 27

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 SR 12 67
2017 SR-10 0 12
2014 SR 12 104
2014 SR-09 0 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 SR 22 67
2017 SR-11 21 28
2014 SR 31 104
2014 SR-10 31 26
2014 SR-11 37 27

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 SR 18 67
2017 SR-10 0 12
2017 SR-11 18 28
2014 SR 8 104
2014 SR-08 0 12
2014 SR-09 0 13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 SR 12 67
2017 SR-10 0 12
2014 SR 11 104

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 SR 16 67
2014 SR 16 104

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 SR 13 67
2017 SR-10 0 12
2017 SR-11 18 28
2014 SR 6 104
2014 SR-08 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 SR 28 67
2017 SR-10 50 12
2017 SR-11 18 28
2014 SR 33 104
2014 SR-09 38 13
2014 SR-10 42 26
2014 SR-11 30 27

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 SR 10 59
2014 SR 13 93

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 SR 27 59
2017 SR-11 29 24
2014 SR 18 93
2014 SR-10 20 25

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 SR 10 59
2014 SR 12 93

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 SR 8 59
2014 SR 9 93
2014 SR-08 0 11
2014 SR-09 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 SR 15 59
2014 SR 5 93
2014 SR-09 0 12
2014 SR-11 0 23

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 SR 12 59
2014 SR-09 0 12
2014 SR-11 0 23

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 SR-11 0 24
2014 SR-08 0 11
2014 SR-09 0 12
2014 SR-11 0 23

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 SR 27 59
2014 SR 21 93
2014 SR-10 28 25

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 SR 10 59
2017 SR-10 0 12
2014 SR 10 93

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 SR 36 59
2017 SR-10 50 12
2014 SR 32 93
2014 SR-10 36 25
2014 SR-11 26 23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 SR-10 0 12
2017 SR-11 0 24
2014 SR-08 0 11
2014 SR-09 0 12
2014 SR-10 0 25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SR 61 59
2017 SR-10 83 12
2017 SR-11 50 24
2014 SR 69 93
2014 SR-08 73 11
2014 SR-09 50 12
2014 SR-10 80 25
2014 SR-11 61 23

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SR 93 7 67
2017 SR-10 92 8 12
2017 SR-11 89 11 28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 10 20 28 16 14 9 2 34 34 298
2017 SR-01 4 58 21 4 4 8 0 68 9 24
2017 SR-08 5 25 30 15 25 0 0 30 40 20
2017 SR-09 7 15 33 15 15 15 0 26 35 27
2017 SR-10 11 11 30 22 20 7 0 23 44 46
2017 SR-11 5 15 33 15 15 11 5 25 36 92
2014 SR 10 21 28 10 18 11 1 36 33 410
2014 SR-01 20 16 28 20 8 8 0 39 30 25
2014 SR-03 38 23 23 0 8 0 8 67 8 13
2014 SR-04 0 46 17 18 0 19 0 56 22 11
2014 SR-06 20 20 33 0 20 7 0 43 21 15
2014 SR-08 6 32 24 9 26 3 0 39 36 34
2014 SR-09 9 26 23 16 12 9 5 41 32 43
2014 SR-10 7 20 30 12 23 6 1 29 38 82
2014 SR-11 5 20 29 6 19 18 2 32 32 110

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 14 35 22 13 12 3 1 51 26 296
2017 SR-01 13 58 29 0 0 0 0 71 0 24
2017 SR-08 11 21 21 26 21 0 0 32 47 19
2017 SR-09 15 37 22 7 7 11 0 58 17 27
2017 SR-10 11 22 26 15 24 2 0 33 40 46
2017 SR-11 10 38 22 15 11 1 2 50 27 91
2014 SR 15 30 26 14 13 3 0 45 28 410
2014 SR-01 20 36 24 16 0 4 0 58 17 25
2014 SR-03 54 38 0 0 8 0 0 92 8 13
2014 SR-04 9 73 17 0 0 0 0 83 0 11
2014 SR-06 33 20 13 7 27 0 0 53 33 15
2014 SR-08 6 29 29 18 18 0 0 35 35 34
2014 SR-09 9 33 21 19 9 9 0 46 31 43
2014 SR-10 12 27 28 15 17 1 0 40 32 82
2014 SR-11 11 27 31 15 13 4 0 40 28 110
2011 SR 25 37 21 7 6 3 0 65 14 448
2011 SR-01 26 49 10 9 3 3 0 78 12 69
2011 SR-02 45 45 9 0 0 0 0 91 0 11
2011 SR-03 38 46 15 0 0 0 0 85 0 13
2011 SR-04 53 33 7 7 0 0 0 87 7 15
2011 SR-06 17 28 28 6 17 6 0 47 24 18
2011 SR-08 12 31 26 2 19 10 0 47 24 42
2011 SR-09 15 41 28 4 9 2 0 58 13 46
2011 SR-10 23 33 22 13 4 2 1 59 18 90
2011 SR-11 32 32 26 4 4 3 0 65 8 113
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 40 52 6 2 0 0 1 92 2 299
2017 SR-01 71 29 0 0 0 0 0 100 0 24
2017 SR-08 40 45 15 0 0 0 0 85 0 20
2017 SR-09 26 63 7 4 0 0 0 89 4 27
2017 SR-10 33 59 7 2 0 0 0 91 2 46
2017 SR-11 30 63 5 0 0 0 1 95 0 92
2014 SR 39 53 6 2 0 0 0 92 3 408
2014 SR-01 60 36 0 0 4 0 0 96 4 25
2014 SR-03 50 33 8 8 0 0 0 83 8 12
2014 SR-04 27 64 0 8 0 0 0 92 8 11
2014 SR-06 20 80 0 0 0 0 0 100 0 15
2014 SR-08 50 29 18 3 0 0 0 79 3 34
2014 SR-09 28 60 7 5 0 0 0 88 5 43
2014 SR-10 34 61 4 1 0 0 0 95 1 82
2014 SR-11 42 54 4 0 0 0 0 96 0 109
2011 SR 35 59 5 1 0 0 0 94 1 449
2011 SR-01 58 39 3 0 0 0 0 97 0 69
2011 SR-02 55 36 0 0 0 0 9 100 0 11
2011 SR-03 31 46 15 8 0 0 0 77 8 13
2011 SR-04 40 53 7 0 0 0 0 93 0 15
2011 SR-06 22 67 11 0 0 0 0 89 0 18
2011 SR-08 29 62 5 5 0 0 0 90 5 42
2011 SR-09 24 65 7 4 0 0 0 89 4 46
2011 SR-10 32 59 7 1 0 0 1 92 1 90
2011 SR-11 32 67 1 0 0 0 0 99 0 113
2008 SR 43 45 7 1 0 1 2 92 1 269
2008 SR-01 73 25 0 2 0 0 0 98 2 55
2008 SR-08 38 62 0 0 0 0 0 100 0 13
2008 SR-09 25 59 13 0 0 3 0 87 0 32
2008 SR-10 37 47 10 0 0 5 0 89 0 59
2008 SR-11 34 60 4 0 2 0 0 94 2 47

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 7 35 20 20 14 4 1 43 36 297
2017 SR-01 8 46 21 13 4 8 0 59 18 24
2017 SR-08 0 40 15 35 10 0 0 40 45 20
2017 SR-09 0 30 15 22 26 7 0 32 52 27
2017 SR-10 9 20 28 24 17 2 0 29 42 46
2017 SR-11 2 41 22 18 12 3 1 45 31 90
2014 SR 5 28 22 20 20 4 0 35 42 408
2014 SR-01 8 28 28 20 12 4 0 38 33 25
2014 SR-03 15 62 8 0 8 8 0 83 8 13
2014 SR-04 0 27 27 9 9 27 0 38 25 11
2014 SR-06 20 40 20 7 13 0 0 60 20 15
2014 SR-08 0 21 24 21 33 0 0 21 55 33
2014 SR-09 2 36 21 17 21 2 0 39 39 42
2014 SR-10 4 17 20 27 29 4 0 22 58 82
2014 SR-11 5 25 25 24 18 5 0 30 44 110
2011 SR 11 38 22 15 12 2 0 50 28 449
2011 SR-01 16 52 13 10 7 1 0 69 18 69
2011 SR-02 36 45 0 18 0 0 0 82 18 11
2011 SR-03 23 46 23 0 8 0 0 69 8 13
2011 SR-04 20 27 47 0 0 7 0 50 0 15
2011 SR-06 11 28 33 22 6 0 0 39 28 18
2011 SR-08 7 29 24 26 14 0 0 36 40 42
2011 SR-09 4 35 22 17 22 0 0 39 39 46
2011 SR-10 12 38 23 12 11 2 1 52 24 90
2011 SR-11 8 37 24 17 12 2 0 46 30 113

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 32 46 10 6 3 1 1 80 10 299
2017 SR-01 50 38 13 0 0 0 0 88 0 24
2017 SR-08 10 50 20 5 15 0 0 60 20 20
2017 SR-09 26 59 11 0 0 4 0 88 0 27
2017 SR-10 17 57 7 15 4 0 0 74 20 46
2017 SR-11 26 50 14 4 1 3 1 80 6 92
2014 SR 29 44 13 7 4 3 0 75 12 410
2014 SR-01 20 48 20 8 4 0 0 68 12 25
2014 SR-03 69 23 0 0 0 8 0 100 0 13
2014 SR-04 37 46 0 9 0 8 0 90 10 11
2014 SR-06 40 53 7 0 0 0 0 93 0 15
2014 SR-08 26 50 18 3 3 0 0 76 6 34
2014 SR-09 37 47 9 2 2 2 0 86 5 43
2014 SR-10 20 48 7 16 6 4 0 70 23 82
2014 SR-11 29 45 16 5 4 1 0 75 8 110
2011 SR 35 40 9 9 4 2 1 77 13 449
2011 SR-01 49 36 4 4 3 3 0 88 7 69
2011 SR-02 73 18 0 0 0 0 9 100 0 11
2011 SR-03 38 38 23 0 0 0 0 77 0 13
2011 SR-04 53 33 0 7 0 7 0 93 7 15
2011 SR-06 17 61 6 6 0 6 6 88 6 18
2011 SR-08 31 26 14 14 7 7 0 62 23 42
2011 SR-09 26 50 13 7 4 0 0 76 11 46
2011 SR-10 29 37 12 12 8 1 1 67 20 90
2011 SR-11 38 45 6 8 2 1 0 84 10 113
2008 SR 38 40 10 4 2 3 2 82 7 269
2008 SR-01 47 33 13 5 2 0 0 80 7 55
2008 SR-08 23 69 0 8 0 0 0 92 8 13
2008 SR-09 28 41 19 6 0 6 0 73 7 32
2008 SR-10 32 44 7 8 3 5 0 80 13 59
2008 SR-11 51 43 2 0 2 2 0 96 2 47

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 16 33 18 13 15 3 1 51 30 299
2017 SR-01 29 33 21 4 8 4 0 65 13 24
2017 SR-08 5 30 30 20 15 0 0 35 35 20
2017 SR-09 7 44 22 11 11 4 0 54 23 27
2017 SR-10 9 22 24 20 24 2 0 31 44 46
2017 SR-11 10 35 22 12 18 2 1 46 31 92
2014 SR 12 27 18 20 20 3 0 40 41 410
2014 SR-01 12 40 20 16 12 0 0 52 28 25
2014 SR-03 54 15 15 0 8 8 0 75 8 13
2014 SR-04 9 46 0 0 9 36 0 86 14 11
2014 SR-06 27 47 7 20 0 0 0 73 20 15
2014 SR-08 15 29 18 15 24 0 0 44 38 34
2014 SR-09 7 40 16 16 16 5 0 49 34 43
2014 SR-10 4 21 15 29 28 4 0 25 59 82
2014 SR-11 6 24 23 22 24 2 0 31 46 110
2011 SR 23 32 13 15 12 5 0 57 29 449
2011 SR-01 36 39 12 6 4 3 0 78 10 69
2011 SR-02 64 27 0 0 0 0 9 100 0 11
2011 SR-03 38 38 8 8 0 8 0 83 8 13
2011 SR-04 53 33 0 7 0 7 0 93 7 15
2011 SR-06 17 39 17 17 6 6 0 59 24 18
2011 SR-08 14 24 21 29 10 2 0 39 39 42
2011 SR-09 20 37 11 15 13 4 0 59 30 46
2011 SR-10 19 24 18 17 14 7 1 47 34 90
2011 SR-11 17 32 12 20 17 3 0 50 38 113
2008 SR 24 42 13 10 7 2 2 68 18 267
2008 SR-01 38 40 7 11 4 0 0 78 15 55
2008 SR-08 8 38 15 23 15 0 0 46 38 13
2008 SR-09 6 45 29 16 3 0 0 52 19 31
2008 SR-10 19 40 16 9 12 5 0 62 22 58
2008 SR-11 23 51 9 6 6 4 0 78 13 47
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SR 6 94 296
2017 SR-01 0 100 24
2017 SR-08 0 100 20
2017 SR-10 11 89 46
2014 SR 8 92 407
2014 SR-01 0 100 24
2014 SR-03 0 100 13
2014 SR-04 0 100 11
2014 SR-09 12 88 43
2014 SR-10 10 90 82
2014 SR-11 9 91 109

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 SR 37 19
2014 SR 35 34

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SR 79 19
2014 SR 88 34
2014 SR-11 90 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SR 0 19
2014 SR-11 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 SR 26 19
2014 SR 18 34

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 SR 0 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 SR 37 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 SR 0 19
2014 SR-11 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 SR 0 19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 SR 0 19

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 SR 26 19
2014 SR 27 34

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 SR 0 19
2014 SR 0 34
2014 SR-11 0 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 SR 37 19
2014 SR 24 34

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 SR 32 19
2014 SR 32 34

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 SR 37 19
2014 SR 47 34

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 SR 0 18
2014 SR 0 32
2014 SR-11 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 SR 33 18
2014 SR 44 32

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 SR 39 18
2014 SR 53 32
2014 SR-11 70 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SR 83 18
2014 SR 78 32
2014 SR-11 70 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SR 89 11 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 10 28 30 5 7 17 3 48 15 298
2017 SR-01 4 54 21 4 0 13 4 70 5 24
2017 SR-08 5 25 50 15 0 5 0 32 16 20
2017 SR-09 0 48 19 7 11 15 0 57 22 27
2017 SR-10 7 27 36 7 11 13 0 38 21 45
2017 SR-11 7 21 32 4 7 25 5 39 16 92
2014 SR 11 22 31 7 7 19 3 42 18 410
2014 SR-01 20 28 32 8 4 8 0 52 13 25
2014 SR-03 46 15 23 0 0 8 8 73 0 13
2014 SR-04 9 37 18 0 0 36 0 71 0 11
2014 SR-06 20 20 27 0 7 27 0 55 9 15
2014 SR-08 9 32 41 6 6 6 0 44 13 34
2014 SR-09 7 23 35 12 5 14 5 37 20 43
2014 SR-10 7 16 33 11 9 20 5 31 26 82
2014 SR-11 8 23 25 7 6 28 3 45 20 110

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 17 40 23 7 5 6 1 62 13 299
2017 SR-01 13 58 21 4 0 4 0 74 4 24
2017 SR-08 10 45 20 20 0 5 0 58 21 20
2017 SR-09 19 44 15 4 4 15 0 74 9 27
2017 SR-10 7 43 30 9 9 2 0 51 18 46
2017 SR-11 18 37 23 4 8 7 3 61 13 92
2014 SR 16 32 28 9 6 8 1 53 16 410
2014 SR-01 20 44 24 4 0 8 0 70 4 25
2014 SR-03 62 15 15 0 0 8 0 83 0 13
2014 SR-04 9 46 37 0 0 8 0 60 0 11
2014 SR-06 33 33 20 0 7 7 0 71 7 15
2014 SR-08 12 32 35 12 6 3 0 45 18 34
2014 SR-09 7 33 30 7 5 16 2 49 14 43
2014 SR-10 10 29 28 10 10 10 4 45 23 82
2014 SR-11 15 35 25 10 6 8 0 54 18 110
2011 SR 30 38 18 6 3 4 0 71 9 448
2011 SR-01 41 36 13 3 1 6 0 82 5 69
2011 SR-02 55 45 0 0 0 0 0 100 0 11
2011 SR-03 46 38 8 0 8 0 0 85 8 13
2011 SR-04 53 33 0 13 0 0 0 87 13 15
2011 SR-06 22 33 22 17 6 0 0 56 22 18
2011 SR-08 17 36 33 7 2 5 0 55 10 42
2011 SR-09 20 43 17 2 9 9 0 69 12 46
2011 SR-10 31 37 21 8 0 2 1 70 8 90
2011 SR-11 30 40 18 5 3 3 1 73 8 112
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 11 22 19 17 30 0 0 33 48 298
2017 SR-01 25 17 8 13 38 0 0 42 50 24
2017 SR-08 5 11 26 21 37 0 0 16 58 19
2017 SR-09 7 30 4 30 30 0 0 37 59 27
2017 SR-10 13 20 26 17 24 0 0 33 41 46
2017 SR-11 9 28 26 14 22 1 0 37 36 92

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 32 31 23 9 4 1 0 63 13 297
2017 SR-01 17 25 33 21 4 0 0 42 25 24
2017 SR-08 0 32 47 16 5 0 0 32 21 19
2017 SR-09 48 33 19 0 0 0 0 81 0 27
2017 SR-10 29 38 20 9 2 2 0 68 11 45
2017 SR-11 35 39 21 2 1 1 1 76 3 92

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 30 33 18 12 4 1 1 65 16 298
2017 SR-01 21 38 17 17 8 0 0 58 25 24
2017 SR-08 16 21 26 32 0 0 5 39 33 19
2017 SR-09 37 41 19 4 0 0 0 78 4 27
2017 SR-10 28 39 17 11 2 2 0 69 13 46
2017 SR-11 36 35 16 8 4 1 0 71 12 92

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 27 25 22 12 12 2 1 53 25 299
2017 SR-01 17 25 25 21 13 0 0 42 33 24
2017 SR-08 5 0 30 35 30 0 0 5 65 20
2017 SR-09 30 41 19 4 7 0 0 70 11 27
2017 SR-10 22 22 28 11 15 2 0 44 27 46
2017 SR-11 33 33 20 8 5 2 0 67 13 92

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 48 28 12 4 2 1 5 81 6 299
2017 SR-01 46 21 25 8 0 0 0 67 8 24
2017 SR-08 35 15 15 20 10 0 5 53 32 20
2017 SR-09 56 41 4 0 0 0 0 96 0 27
2017 SR-10 39 37 13 2 0 2 7 83 2 46
2017 SR-11 50 32 8 1 0 2 8 90 1 92

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 29 41 19 8 3 0 0 70 12 297
2017 SR-01 13 54 17 13 4 0 0 67 17 24
2017 SR-08 17 28 44 11 0 0 0 44 11 18
2017 SR-09 30 52 4 7 7 0 0 81 15 27
2017 SR-10 30 37 17 13 2 0 0 67 15 46
2017 SR-11 37 40 17 3 1 1 0 78 4 92

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 17 35 29 12 6 1 0 53 18 298
2017 SR-01 8 25 42 25 0 0 0 33 25 24
2017 SR-08 11 32 26 16 16 0 0 42 32 19
2017 SR-09 11 44 30 7 7 0 0 56 15 27
2017 SR-10 13 33 33 15 4 2 0 47 20 46
2017 SR-11 17 37 27 12 5 1 0 55 18 92

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 18 28 28 16 9 1 0 46 25 297
2017 SR-01 13 25 25 33 4 0 0 38 38 24
2017 SR-08 6 33 22 17 22 0 0 39 39 18
2017 SR-09 19 33 33 7 7 0 0 52 15 27
2017 SR-10 15 30 26 15 11 2 0 47 27 46
2017 SR-11 15 36 26 15 5 1 1 52 21 92

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 24 31 21 15 6 1 1 56 22 296
2017 SR-01 21 38 17 21 4 0 0 58 25 24
2017 SR-08 22 22 17 28 11 0 0 44 39 18
2017 SR-09 19 48 15 19 0 0 0 67 19 27
2017 SR-10 22 28 22 24 2 2 0 51 27 46
2017 SR-11 24 36 21 10 8 1 0 61 18 91

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 37 39 11 6 3 1 1 79 9 295
2017 SR-01 33 38 13 17 0 0 0 71 17 24
2017 SR-08 44 33 6 17 0 0 0 78 17 18
2017 SR-09 48 41 7 4 0 0 0 89 4 27
2017 SR-10 30 46 11 7 2 2 2 80 9 46
2017 SR-11 39 40 13 1 3 3 0 82 5 90

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 41 38 15 5 2 0 0 78 6 298
2017 SR-01 38 42 13 4 4 0 0 79 8 24
2017 SR-08 26 32 26 11 5 0 0 58 16 19
2017 SR-09 37 41 19 0 4 0 0 78 4 27
2017 SR-10 39 41 17 2 0 0 0 80 2 46
2017 SR-11 41 40 11 7 0 1 0 82 7 92

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 62 20 10 5 3 1 0 83 8 298
2017 SR-01 79 17 4 0 0 0 0 96 0 24
2017 SR-08 53 16 21 11 0 0 0 68 11 19
2017 SR-09 70 19 4 4 4 0 0 89 7 27
2017 SR-10 52 30 13 2 2 0 0 83 4 46
2017 SR-11 57 20 11 7 4 2 0 78 11 92

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 44 32 15 6 3 0 1 76 9 298
2017 SR-01 67 21 8 4 0 0 0 88 4 24
2017 SR-08 26 32 32 0 11 0 0 58 11 19
2017 SR-09 59 22 11 4 4 0 0 81 7 27
2017 SR-10 35 41 15 4 4 0 0 76 9 46
2017 SR-11 40 32 16 8 3 0 1 73 11 92

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 44 30 12 8 5 1 1 75 13 297
2017 SR-01 50 42 8 0 0 0 0 92 0 24
2017 SR-08 20 35 25 10 10 0 0 55 20 20
2017 SR-09 59 30 4 4 4 0 0 89 7 27
2017 SR-10 38 31 18 7 4 2 0 70 11 45
2017 SR-11 43 26 14 10 4 1 1 71 15 91

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 48 18 5 3 2 1 22 86 7 298
2017 SR-01 21 46 13 13 8 0 0 67 21 24
2017 SR-08 42 16 11 0 0 0 32 85 0 19
2017 SR-09 63 15 4 0 0 0 19 95 0 27
2017 SR-10 54 11 0 2 2 2 28 94 6 46
2017 SR-11 49 18 3 0 2 1 26 93 3 92

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 55 24 7 4 2 0 7 85 7 295
2017 SR-01 58 38 0 4 0 0 0 96 4 24
2017 SR-08 42 16 11 11 5 0 16 69 19 19
2017 SR-09 63 22 11 4 0 0 0 85 4 27
2017 SR-10 43 30 11 4 0 2 9 83 5 46
2017 SR-11 57 22 10 3 1 0 7 85 5 90

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 54 19 12 7 7 1 0 74 14 297
2017 SR-01 58 29 13 0 0 0 0 88 0 24
2017 SR-08 42 26 11 11 11 0 0 68 21 19
2017 SR-09 59 19 7 7 7 0 0 78 15 27
2017 SR-10 40 22 11 13 9 4 0 65 23 45
2017 SR-11 58 16 10 8 7 1 1 76 14 92

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 50 33 10 3 2 1 1 84 6 298
2017 SR-01 63 25 8 4 0 0 0 88 4 24
2017 SR-08 21 42 26 0 5 0 5 67 6 19
2017 SR-09 48 33 15 0 4 0 0 81 4 27
2017 SR-10 35 39 15 7 2 2 0 76 9 46
2017 SR-11 49 36 7 5 1 1 1 87 7 92

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 11 35 36 13 3 1 0 47 16 299
2017 SR-01 0 33 46 21 0 0 0 33 21 24
2017 SR-08 0 35 40 15 10 0 0 35 25 20
2017 SR-09 15 41 37 7 0 0 0 56 7 27
2017 SR-10 13 41 37 7 2 0 0 54 9 46
2017 SR-11 13 37 38 8 2 2 0 51 10 92

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 4 19 39 25 13 0 0 38 23 298
2017 SR-01 4 29 58 8 0 0 0 8 33 24
2017 SR-08 15 10 50 25 0 0 0 25 25 20
2017 SR-09 4 15 33 37 11 0 0 48 19 27
2017 SR-10 0 15 35 28 22 0 0 50 15 46
2017 SR-11 2 14 42 30 12 0 0 42 16 91

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 11 33 23 17 12 4 0 45 31 298
2017 SR-01 8 33 38 17 0 4 0 43 17 24
2017 SR-08 0 35 25 20 20 0 0 35 40 20
2017 SR-09 7 48 15 11 7 11 0 63 21 27
2017 SR-10 9 22 13 29 22 4 0 33 53 45
2017 SR-11 8 33 30 13 13 3 0 42 27 92

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 9 25 22 24 19 2 0 34 44 298
2017 SR-01 4 29 25 25 8 8 0 36 36 24
2017 SR-08 0 15 30 30 25 0 0 15 55 20
2017 SR-09 7 37 19 19 19 0 0 44 37 27
2017 SR-10 4 28 15 28 22 2 0 33 51 46
2017 SR-11 9 24 26 23 18 0 0 33 41 91
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SR 11 89 298
2017 SR-11 15 85 91
2014 SR 16 84 410
2014 SR-08 18 82 34
2014 SR-09 16 84 43
2014 SR-10 13 87 82
2014 SR-11 15 85 110

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SR 58 42 33
2017 SR-11 64 36 14
2014 SR 75 25 64
2014 SR-10 64 36 11
2014 SR-11 76 24 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 21 42 5 16 16 0 0 63 32 19
2014 SR 33 42 6 17 2 0 0 75 19 48
2014 SR-11 38 31 8 23 0 0 0 69 23 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 8 26 24 19 21 1 0 8 92 299
2017 SR-01 0 25 21 25 29 0 0 0 100 24
2017 SR-08 5 10 40 20 25 0 0 5 95 20
2017 SR-09 11 22 26 15 26 0 0 11 89 27
2017 SR-10 13 33 26 20 4 4 0 14 86 46
2017 SR-11 9 30 27 15 17 1 0 9 91 92

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 SR 17 271
2017 SR-01 25 24
2017 SR-08 11 19
2017 SR-09 13 24
2017 SR-10 8 38
2017 SR-11 12 83

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SR 22 271
2017 SR-01 29 24
2017 SR-08 21 19
2017 SR-09 17 24
2017 SR-10 18 38
2017 SR-11 14 83

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SR 15 271
2017 SR-01 25 24
2017 SR-08 11 19
2017 SR-09 8 24
2017 SR-10 13 38
2017 SR-11 14 83

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 SR 72 271
2017 SR-01 79 24
2017 SR-08 84 19
2017 SR-09 71 24
2017 SR-10 74 38
2017 SR-11 66 83

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 SR 7 271
2017 SR-01 0 24
2017 SR-08 0 19
2017 SR-09 13 24
2017 SR-10 3 38
2017 SR-11 7 83

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 SR 44 271
2017 SR-01 33 24
2017 SR-08 42 19
2017 SR-09 29 24
2017 SR-10 34 38
2017 SR-11 53 83

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 SR 10 34 11 13 2 29 265
2017 SR-01 0 38 13 13 0 38 24
2017 SR-08 0 37 16 26 0 21 19
2017 SR-09 13 29 8 13 0 38 24
2017 SR-10 16 51 14 11 0 8 37
2017 SR-11 11 37 11 14 2 25 81

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 3 14 17 15 41 2 7 20 61 270
2017 SR-01 0 17 13 8 54 0 8 18 68 24
2017 SR-08 5 11 16 5 63 0 0 16 68 19
2017 SR-09 4 4 33 8 29 0 21 11 47 24
2017 SR-10 3 16 16 24 37 5 0 19 64 38
2017 SR-11 2 17 22 13 34 5 7 22 53 83

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SR 1 4 17 14 53 3 8 6 75 271
2017 SR-01 4 0 21 13 63 0 0 4 75 24
2017 SR-08 0 5 21 0 68 0 5 6 72 19
2017 SR-09 0 0 21 13 46 4 17 0 74 24
2017 SR-10 3 3 16 13 55 5 5 6 76 38
2017 SR-11 0 6 22 16 42 4 11 7 68 83
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