2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - SC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 21 53 8 15 4 0 0 74 19 29
2017 SC-04 29 43 6 17 6 0 0 71 23 18
2014 SC 29 42 10 13 5 0 0 72 18 43
2014 SC-04 24 57 10 5 5 0 0 81 10 21
2011 SC 30 44 4 15 7 0 0 74 22 27
2011 SC-04 10 50 0 20 20 0 0 60 40 10
2008 SC 38 50 4 8 0 0 0 88 8 24
2008 SC-04 9 64 9 18 0 0 0 73 18 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 60 23 10 8 0 0 0 83 8 29
2017 SC-04 68 20 0 11 0 0 0 89 11 18
2014 SC 78 17 5 0 0 0 0 95 0 43
2014 SC-04 71 19 10 0 0 0 0 90 0 21
2011 SC 78 11 4 0 0 4 4 96 0 27
2011 SC-04 60 10 10 0 0 10 10 88 0 10
2008 SC 71 13 8 4 0 0 4 87 4 24
2008 SC-04 55 18 9 9 0 0 9 80 10 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 71 17 8 4 0 0 0 88 4 29
2017 SC-04 80 15 6 0 0 0 0 94 0 18
2014 SC 79 15 0 6 0 0 0 94 6 42
2014 SC-04 81 14 0 5 0 0 0 95 5 21
2011 SC 89 4 4 0 0 0 4 96 0 27
2011 SC-04 80 0 10 0 0 0 10 89 0 10
2008 SC 71 13 4 4 4 0 4 87 9 24
2008 SC-04 82 0 9 0 0 0 9 90 0 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 17 38 23 23 0 0 0 55 23 29
2017 SC-04 23 31 17 29 0 0 0 54 29 18
2014 SC 27 51 10 7 2 0 2 80 10 43
2014 SC-04 29 43 5 14 5 0 5 75 20 21
2011 SC 30 56 0 7 4 0 4 88 12 27
2011 SC-04 10 60 0 20 10 0 0 70 30 10

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 8 36 4 34 19 0 0 44 53 29
2017 SC-04 6 37 6 34 17 0 0 43 51 18
2014 SC 20 35 14 13 17 0 0 55 31 43
2014 SC-04 14 52 10 14 10 0 0 67 24 21
2011 SC 22 41 4 26 7 0 0 63 33 27
2011 SC-04 0 50 0 40 10 0 0 50 50 10
2008 SC 33 25 13 21 8 0 0 58 29 24
2008 SC-04 0 36 18 36 9 0 0 36 45 11

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 36 40 11 7 6 0 0 76 13 29
2017 SC-04 40 37 11 11 0 0 0 77 11 18
2014 SC 32 49 10 4 5 0 0 81 9 43
2014 SC-04 33 48 14 0 5 0 0 81 5 21
2011 SC 44 37 15 0 4 0 0 81 4 27
2011 SC-04 20 60 10 0 10 0 0 80 10 10
2008 SC 48 48 4 0 0 0 0 96 0 23
2008 SC-04 36 55 9 0 0 0 0 91 0 11

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 34 43 8 4 12 0 0 77 15 29
2017 SC-04 46 37 6 6 6 0 0 83 11 18
2014 SC 46 35 10 7 2 0 0 81 9 43
2014 SC-04 48 33 10 5 5 0 0 81 10 21
2011 SC 67 26 0 4 4 0 0 93 7 27
2011 SC-04 50 30 0 10 10 0 0 80 20 10
2008 SC 54 38 8 0 0 0 0 92 0 24
2008 SC-04 36 45 18 0 0 0 0 82 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 21 38 0 22 19 0 0 59 41 29
2017 SC-04 23 32 0 28 17 0 0 54 46 18
2014 SC 24 47 7 14 7 0 0 71 22 43
2014 SC-04 24 48 10 19 0 0 0 71 19 21

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 23 36 11 15 15 0 0 59 30 29
2017 SC-04 23 31 11 11 23 0 0 54 34 18
2014 SC 23 35 17 5 20 0 0 58 25 43
2014 SC-04 14 38 24 10 14 0 0 52 24 21
2011 SC 41 33 4 15 7 0 0 74 22 27
2011 SC-04 0 50 10 20 20 0 0 50 40 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 21 34 15 19 8 2 2 57 27 29
2017 SC-04 23 31 11 23 11 0 0 54 34 18
2014 SC 37 20 12 11 16 0 4 60 28 43
2014 SC-04 33 24 19 10 14 0 0 57 24 21
2011 SC 30 37 4 11 7 4 7 75 21 27
2011 SC-04 40 50 0 0 10 0 0 90 10 10
2008 SC 58 29 4 8 0 0 0 88 8 24
2008 SC-04 45 27 9 18 0 0 0 73 18 11

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 21 36 22 6 11 4 0 59 18 29
2017 SC-04 20 29 28 6 11 6 0 52 18 18
2014 SC 20 55 7 10 7 0 0 75 17 43
2014 SC-04 10 57 14 5 14 0 0 67 19 21
2011 SC 41 37 11 7 4 0 0 78 11 27
2011 SC-04 30 50 10 0 10 0 0 80 10 10
2008 SC 54 38 0 8 0 0 0 92 8 24
2008 SC-04 18 64 0 18 0 0 0 82 18 11

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 17 25 17 11 30 0 0 42 41 29
2017 SC-04 26 17 11 11 34 0 0 43 46 18
2014 SC 15 32 19 20 15 0 0 46 35 43
2014 SC-04 5 29 29 24 14 0 0 33 38 21
2011 SC 11 52 11 11 15 0 0 63 26 27
2011 SC-04 0 30 20 20 30 0 0 30 50 10

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 10 47 15 15 13 0 0 57 28 29
2017 SC-04 15 46 11 17 11 0 0 60 29 18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 30 30 11 15 13 0 0 60 28 29
2017 SC-04 40 20 6 23 11 0 0 60 34 18
2014 SC 34 43 7 7 5 2 0 80 13 43
2014 SC-04 19 48 14 10 5 5 0 70 15 21
2011 SC 33 52 7 0 4 4 0 88 4 27
2011 SC-04 30 50 10 0 10 0 0 80 10 10
2008 SC 50 29 13 8 0 0 0 79 8 24
2008 SC-04 18 36 27 18 0 0 0 55 18 11

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 15 25 13 24 23 0 0 40 47 29
2017 SC-04 20 17 11 28 23 0 0 37 51 18

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 36 30 17 10 8 0 0 66 17 29
2017 SC-04 26 40 17 11 6 0 0 66 17 18
2014 SC 55 30 7 5 2 0 0 85 7 43
2014 SC-04 43 33 10 10 5 0 0 76 14 21
2011 SC 56 37 0 4 4 0 0 93 7 27
2011 SC-04 40 50 0 0 10 0 0 90 10 10

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 12 34 17 8 26 0 4 47 35 29
2017 SC-04 11 43 6 6 29 0 6 58 36 18
2014 SC 15 30 12 29 15 0 0 45 44 43
2014 SC-04 0 38 14 33 14 0 0 38 48 21
2011 SC 30 22 15 15 19 0 0 52 33 27
2011 SC-04 0 30 0 30 40 0 0 30 70 10

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 19 30 17 4 30 0 0 49 34 29
2017 SC-04 23 26 17 0 34 0 0 49 34 18
2014 SC 16 32 10 17 25 0 0 48 42 43
2014 SC-04 5 24 14 29 29 0 0 29 57 21

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 14 28 21 15 23 0 0 42 38 29
2017 SC-04 15 28 17 17 23 0 0 43 40 18
2014 SC 8 45 20 12 15 0 0 53 27 43
2014 SC-04 5 38 33 14 10 0 0 43 24 21
2011 SC 37 33 7 11 11 0 0 70 22 27
2011 SC-04 0 30 20 20 30 0 0 30 50 10

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 32 32 19 9 8 0 0 64 17 29
2017 SC-04 37 23 23 11 6 0 0 60 17 18
2014 SC 46 34 7 5 5 2 0 82 10 43
2014 SC-04 38 33 10 10 5 5 0 75 15 21
2011 SC 44 41 7 4 4 0 0 85 7 27
2011 SC-04 40 50 0 0 10 0 0 90 10 10
2008 SC 58 38 0 4 0 0 0 96 4 24
2008 SC-04 18 73 0 9 0 0 0 91 9 11

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 38 34 26 0 2 0 0 72 2 29
2017 SC-04 46 31 23 0 0 0 0 77 0 18
2014 SC 41 32 18 6 3 0 0 74 9 42
2014 SC-04 40 40 10 5 5 0 0 80 10 20
2011 SC 37 44 7 11 0 0 0 81 11 27
2011 SC-04 20 50 20 10 0 0 0 70 10 10
2008 SC 50 42 4 0 4 0 0 92 4 24
2008 SC-04 45 45 9 0 0 0 0 91 0 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 10 33 35 10 8 0 4 18 45 28
2017 SC-04 6 36 39 6 6 0 6 13 45 17
2014 SC 19 36 28 12 5 0 0 17 55 43
2014 SC-04 19 38 29 14 0 0 0 14 57 21
2011 SC 11 22 33 19 7 0 7 28 36 27
2011 SC-04 10 40 40 0 0 0 10 0 56 10
2008 SC 13 26 30 9 17 0 4 27 41 23
2008 SC-04 10 30 50 10 0 0 0 10 40 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 38 11 27 10 10 0 6 20 52 29
2017 SC-04 40 17 17 15 6 0 6 21 60 18
2014 SC 32 22 22 15 7 2 0 23 55 43
2014 SC-04 33 24 24 14 0 5 0 15 60 21
2011 SC 15 19 30 15 11 0 11 29 38 27
2011 SC-04 10 30 40 0 10 0 10 11 44 10
2008 SC 13 13 22 17 17 4 13 42 32 23
2008 SC-04 30 20 30 20 0 0 0 20 50 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 25 22 31 12 6 0 4 18 49 28
2017 SC-04 24 18 33 12 6 0 6 19 45 17
2014 SC 17 36 24 10 10 2 0 21 54 43
2014 SC-04 29 38 14 14 0 5 0 15 70 21
2011 SC 33 15 19 19 4 4 7 25 54 27
2011 SC-04 60 20 0 10 0 0 10 11 89 10
2008 SC 13 22 22 13 17 0 13 35 40 23
2008 SC-04 30 30 20 20 0 0 0 20 60 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 12 27 33 12 4 8 51 18 28
2017 SC-04 0 12 21 36 12 6 12 59 15 17
2014 SC 0 12 35 31 13 2 7 49 13 43
2014 SC-04 0 0 38 33 10 5 14 53 0 21
2011 SC 4 7 22 44 15 0 7 64 12 27
2011 SC-04 10 0 30 50 0 0 10 56 11 10
2008 SC 0 9 13 52 22 0 4 77 9 23
2008 SC-04 0 20 20 60 0 0 0 60 20 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 31 27 10 12 12 0 8 26 63 28
2017 SC-04 24 30 9 18 6 0 12 28 62 17
2014 SC 22 29 26 8 11 0 2 20 53 43
2014 SC-04 24 19 33 10 10 0 5 20 45 21
2011 SC 15 30 22 19 7 0 7 28 48 27
2011 SC-04 10 40 30 10 0 0 10 11 56 10
2008 SC 4 17 38 13 17 0 13 33 24 24
2008 SC-04 9 27 45 18 0 0 0 18 36 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 16 17 25 20 4 6 12 30 40 27
2017 SC-04 12 18 21 18 6 6 18 32 40 17
2014 SC 5 17 37 15 19 5 2 37 24 43
2014 SC-04 5 5 29 29 19 10 5 56 11 21
2011 SC 11 15 22 22 15 0 15 43 30 27
2011 SC-04 10 10 10 60 0 0 10 67 22 10
2008 SC 0 13 30 22 17 4 13 47 16 23
2008 SC-04 0 20 50 30 0 0 0 30 20 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 22 12 31 16 8 4 8 26 38 28
2017 SC-04 18 12 21 18 12 6 12 37 37 17
2014 SC 4 34 24 14 13 2 7 31 43 43
2014 SC-04 5 19 33 14 10 5 14 29 29 21
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 55 17 13 0 8 0 8 78 8 29
2017 SC-04 60 17 6 0 6 0 11 87 6 18
2014 SC 71 13 4 5 2 0 5 88 7 43
2014 SC-04 62 14 5 10 0 0 10 84 11 21
2011 SC 74 4 11 0 0 7 4 88 0 27
2011 SC-04 70 10 10 0 0 10 0 89 0 10
2008 SC 71 17 4 0 0 4 4 95 0 24
2008 SC-04 82 9 9 0 0 0 0 91 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 6 29 21 8 38 0 0 34 45 29
2017 SC-04 6 32 23 6 34 0 0 37 40 18
2014 SC 10 29 12 17 32 0 0 39 49 43
2014 SC-04 5 24 10 19 43 0 0 29 62 21

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 21 19 8 27 26 0 0 40 53 29
2017 SC-04 23 20 6 34 17 0 0 43 51 18
2014 SC 10 25 12 12 40 0 0 36 52 43
2014 SC-04 5 10 24 19 43 0 0 14 62 21

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 15 6 28 47 0 0 19 75 29
2017 SC-04 6 20 6 23 46 0 0 26 69 18
2014 SC 8 17 17 20 34 0 4 26 56 43
2014 SC-04 5 19 19 29 24 0 5 25 55 21
2011 SC 22 19 11 19 22 0 7 44 44 27
2011 SC-04 0 10 0 40 50 0 0 10 90 10
2008 SC 17 33 13 29 4 0 4 52 35 24
2008 SC-04 9 18 9 55 9 0 0 27 64 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 2 25 4 19 51 0 0 27 69 29
2017 SC-04 0 32 0 11 57 0 0 32 68 18
2014 SC 10 17 12 23 36 0 2 27 61 43
2014 SC-04 5 19 19 24 33 0 0 24 57 21
2011 SC 26 11 7 19 33 0 4 38 54 27
2011 SC-04 0 10 0 30 60 0 0 10 90 10
2008 SC 21 13 13 25 21 4 4 36 50 24
2008 SC-04 9 9 9 36 36 0 0 18 73 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 0 17 17 19 47 0 0 17 66 29
2017 SC-04 0 20 11 17 51 0 0 20 69 18
2014 SC 6 24 10 16 40 4 0 32 58 43
2014 SC-04 5 14 10 19 48 5 0 20 70 21

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 12 36 8 23 23 0 0 47 45 29
2017 SC-04 11 37 11 17 23 0 0 49 40 18
2014 SC 12 37 12 22 17 0 0 49 40 43
2014 SC-04 5 38 14 29 14 0 0 43 43 21
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 30 28 19 15 8 0 0 59 23 29
2017 SC-04 40 26 17 11 6 0 0 66 17 18
2014 SC 24 42 12 4 17 0 0 66 22 43
2014 SC-04 5 43 19 5 29 0 0 48 33 21
2011 SC 22 41 19 11 7 0 0 63 19 27
2011 SC-04 30 30 20 10 10 0 0 60 20 10
2008 SC 29 46 13 8 4 0 0 75 13 24
2008 SC-04 9 45 27 9 9 0 0 55 18 11

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 23 29 26 0 23 0 0 51 23 29
2017 SC-04 23 37 17 0 23 0 0 60 23 18
2014 SC 25 40 7 12 15 0 0 65 27 43
2014 SC-04 5 48 10 14 24 0 0 52 38 21
2011 SC 30 33 11 7 15 0 4 65 23 27
2011 SC-04 20 30 10 20 10 0 10 56 33 10
2008 SC 46 29 8 13 4 0 0 75 17 24
2008 SC-04 36 18 9 27 9 0 0 55 36 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 28 28 28 8 8 0 0 57 15 29
2017 SC-04 34 37 17 6 6 0 0 71 11 18
2014 SC 23 35 12 15 15 0 0 58 30 43
2014 SC-04 5 33 19 24 19 0 0 38 43 21
2011 SC 26 37 11 15 11 0 0 63 26 27
2011 SC-04 20 30 20 20 10 0 0 50 30 10
2008 SC 50 33 0 8 8 0 0 83 17 24
2008 SC-04 36 27 0 18 18 0 0 64 36 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 71 8 10 4 4 0 4 82 8 29
2017 SC-04 85 3 6 0 0 0 6 94 0 18
2014 SC 73 6 14 4 0 0 2 81 4 43
2014 SC-04 62 5 24 5 0 0 5 70 5 21
2011 SC 78 7 7 0 0 4 4 92 0 27
2011 SC-04 80 10 10 0 0 0 0 90 0 10
2008 SC 79 8 4 4 0 0 4 91 4 24
2008 SC-04 82 9 9 0 0 0 0 91 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 17 23 6 11 26 4 13 48 45 29
2017 SC-04 17 26 6 11 23 6 11 52 41 18
2014 SC 21 13 17 4 17 2 24 47 29 43
2014 SC-04 5 5 24 0 24 5 38 17 42 21
2011 SC 22 22 26 7 7 4 11 52 17 27
2011 SC-04 0 30 20 20 10 0 20 38 38 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 28 26 19 4 23 0 0 55 26 29
2017 SC-04 29 37 17 6 11 0 0 66 17 18

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 38 19 21 8 11 0 4 59 19 29
2017 SC-04 46 20 23 0 6 0 6 70 6 18

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 21 27 15 19 19 0 0 47 38 29
2017 SC-04 23 31 11 23 11 0 0 54 34 18
2014 SC 28 35 15 7 15 0 0 63 22 43
2014 SC-04 5 38 24 10 24 0 0 43 33 21
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 0 38 8 11 41 0 2 39 53 29
2017 SC-04 0 37 6 6 51 0 0 37 57 18
2014 SC 16 26 10 19 30 0 0 41 49 43
2014 SC-04 10 14 19 29 29 0 0 24 57 21
2011 SC 26 26 7 19 19 4 0 54 38 27
2011 SC-04 0 10 10 30 40 10 0 11 78 10

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 23 4 9 58 0 2 27 69 29
2017 SC-04 6 26 0 11 57 0 0 32 68 18
2014 SC 20 12 12 17 40 0 0 31 56 43
2014 SC-04 10 10 19 24 38 0 0 19 62 21
2011 SC 33 15 7 11 33 0 0 48 44 27
2011 SC-04 0 10 10 0 80 0 0 10 80 10
2008 SC 29 29 17 8 17 0 0 58 25 24
2008 SC-04 9 27 9 18 36 0 0 36 55 11

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 15 11 11 57 0 2 19 69 29
2017 SC-04 6 20 6 17 51 0 0 26 68 18
2014 SC 12 22 10 19 37 0 0 34 56 43
2014 SC-04 10 14 14 29 33 0 0 24 62 21
2011 SC 22 26 4 11 30 7 0 52 44 27
2011 SC-04 0 10 0 10 70 10 0 11 89 10
2008 SC 25 33 4 17 17 4 0 61 35 24
2008 SC-04 0 27 0 36 36 0 0 27 73 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 10 13 11 60 0 2 14 73 29
2017 SC-04 6 9 11 17 57 0 0 15 74 18
2014 SC 14 15 12 14 42 0 2 30 58 43
2014 SC-04 10 5 24 19 43 0 0 14 62 21
2011 SC 26 19 7 15 30 4 0 46 46 27
2011 SC-04 0 10 0 10 70 10 0 11 89 10
2008 SC 17 33 13 13 21 4 0 52 35 24
2008 SC-04 0 27 0 27 45 0 0 27 73 11

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 17 11 10 58 0 0 21 68 29
2017 SC-04 6 14 11 11 57 0 0 20 69 18
2014 SC 13 25 7 15 37 2 0 39 53 43
2014 SC-04 10 19 14 24 29 5 0 30 55 21
2011 SC 30 19 4 19 30 0 0 48 48 27
2011 SC-04 0 10 0 20 70 0 0 10 90 10
2008 SC 30 22 9 22 17 0 0 52 39 23
2008 SC-04 10 10 0 40 40 0 0 20 80 10
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 6 30 8 11 38 4 4 39 53 29
2017 SC-04 6 37 0 17 29 6 6 48 52 18
2014 SC 14 30 12 27 17 0 0 44 45 43
2014 SC-04 10 29 14 38 10 0 0 38 48 21
2011 SC 22 30 15 15 15 4 0 54 31 27
2011 SC-04 10 0 0 40 40 10 0 11 89 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 21 32 19 4 6 8 11 65 12 29
2017 SC-04 23 26 23 6 0 11 11 63 7 18
2014 SC 29 33 19 7 7 0 4 65 15 43
2014 SC-04 19 43 19 10 5 0 5 65 15 21
2011 SC 30 41 7 4 4 11 4 83 9 27
2011 SC-04 0 40 0 10 10 30 10 67 33 10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 13 23 11 19 30 0 4 38 51 29
2017 SC-04 17 26 11 6 34 0 6 46 42 18
2014 SC 21 40 7 20 12 0 0 60 32 43
2014 SC-04 10 43 10 29 10 0 0 52 38 21
2011 SC 33 26 7 11 11 11 0 67 25 27
2011 SC-04 20 10 0 20 30 20 0 38 63 10
2008 SC 29 46 4 17 0 4 0 78 17 24
2008 SC-04 0 55 9 36 0 0 0 55 36 11

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 8 17 25 11 30 4 6 27 45 29
2017 SC-04 6 15 29 11 28 6 6 23 45 18
2014 SC 10 35 19 12 20 4 0 47 34 43
2014 SC-04 0 38 29 14 19 0 0 38 33 21
2011 SC 15 15 30 15 11 15 0 35 30 27
2011 SC-04 0 10 30 10 30 20 0 13 50 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 8 28 14 6 41 4 0 37 49 29
2017 SC-04 11 26 11 6 40 6 0 40 48 18
2014 SC 22 20 7 20 29 2 0 43 50 43
2014 SC-04 14 29 5 24 29 0 0 43 52 21
2011 SC 22 26 4 15 30 4 0 50 46 27
2011 SC-04 0 10 0 10 70 10 0 11 89 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 56 14 4 4 4 4 15 86 9 29
2017 SC-04 68 9 6 0 0 6 11 93 0 18
2014 SC 68 13 12 2 0 0 5 86 2 43
2014 SC-04 67 10 14 0 0 0 10 84 0 21

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 53 15 15 2 8 4 4 73 10 29
2017 SC-04 57 9 17 0 6 6 6 74 6 18
2014 SC 62 18 12 2 0 2 4 86 2 43
2014 SC-04 48 24 19 0 0 5 5 79 0 21
2011 SC 70 11 7 0 0 7 4 92 0 27
2011 SC-04 70 10 10 0 0 10 0 89 0 10
2008 SC 79 13 4 0 0 4 0 96 0 24
2008 SC-04 73 18 9 0 0 0 0 91 0 11

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 32 4 8 53 0 0 36 60 29
2017 SC-04 6 31 0 6 57 0 0 37 63 18
2014 SC 8 37 10 22 24 0 0 45 46 43
2014 SC-04 5 43 5 24 24 0 0 48 48 21
2011 SC 15 33 22 11 19 0 0 48 30 27
2011 SC-04 0 30 10 10 50 0 0 30 60 10
2008 SC 33 33 8 13 8 4 0 70 22 24
2008 SC-04 9 27 18 27 18 0 0 36 45 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 8 13 12 30 34 0 4 22 66 29
2017 SC-04 6 15 11 28 34 0 6 21 66 18
2014 SC 4 15 20 19 30 0 12 22 56 43
2014 SC-04 5 14 24 24 24 0 10 21 53 21
2011 SC 11 19 11 26 26 0 7 32 56 27
2011 SC-04 0 30 20 10 30 0 10 33 44 10
2008 SC 17 17 33 8 25 0 0 33 33 24
2008 SC-04 0 27 45 0 27 0 0 27 27 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 8 31 9 15 38 0 0 38 53 29
2017 SC-04 6 26 11 17 40 0 0 32 57 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 17 23 17 15 28 0 0 40 43 29
2017 SC-04 17 26 23 11 23 0 0 43 34 18
2014 SC 19 35 15 10 14 2 4 58 26 43
2014 SC-04 14 43 14 19 0 5 5 63 21 21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 8 34 22 21 11 4 0 43 33 29
2017 SC-04 6 37 28 17 6 6 0 46 24 18
2014 SC 23 40 10 10 17 0 0 63 27 43
2014 SC-04 10 48 19 14 10 0 0 57 24 21
2011 SC 30 26 19 15 7 4 0 58 23 27
2011 SC-04 0 10 30 30 20 10 0 11 56 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 12 40 11 11 26 0 0 51 38 29
2017 SC-04 11 43 6 17 23 0 0 54 40 18
2014 SC 29 28 10 19 15 0 0 56 34 43
2014 SC-04 24 24 19 29 5 0 0 48 33 21
2011 SC 37 26 19 4 15 0 0 63 19 27
2011 SC-04 0 30 30 10 30 0 0 30 40 10
2008 SC 48 26 9 9 9 0 0 74 17 23
2008 SC-04 10 40 10 20 20 0 0 50 40 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 12 32 4 15 38 0 0 44 53 29
2017 SC-04 11 31 0 23 34 0 0 43 57 18
2014 SC 22 37 12 5 25 0 0 59 30 43
2014 SC-04 14 43 10 10 24 0 0 57 33 21
2011 SC 35 27 19 8 12 0 0 62 19 26
2011 SC-04 0 40 30 0 30 0 0 40 30 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 8 30 0 21 41 0 0 38 62 29
2017 SC-04 6 32 0 23 40 0 0 37 63 18
2014 SC 14 41 11 17 17 0 0 54 35 43
2014 SC-04 5 52 10 24 10 0 0 57 33 21
2011 SC 35 23 4 27 12 0 0 58 38 26
2011 SC-04 0 20 0 50 30 0 0 20 80 10
2008 SC 39 30 9 17 4 0 0 70 22 23
2008 SC-04 10 30 10 40 10 0 0 40 50 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 15 23 28 4 26 0 4 40 31 29
2017 SC-04 11 15 40 6 23 0 6 27 30 18
2014 SC 34 28 10 9 20 0 0 61 29 43
2014 SC-04 29 38 14 5 14 0 0 67 19 21
2011 SC 31 12 27 15 15 0 0 42 31 26
2011 SC-04 10 30 20 20 20 0 0 40 40 10
2008 SC 30 26 22 17 4 0 0 57 22 23
2008 SC-04 10 20 30 40 0 0 0 30 40 10
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 SC 17 30 53 29
2017 SC-04 11 29 60 18
2014 SC 23 44 33 43
2014 SC-04 19 48 33 21
2011 SC 26 56 19 27
2011 SC-04 40 60 0 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SC 52 48 29
2017 SC-04 63 37 18
2014 SC 51 49 43
2014 SC-04 62 38 21

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 SC 43 14
2017 SC-04 46 11
2014 SC 61 21
2014 SC-04 62 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 SC 86 14
2017 SC-04 91 11
2014 SC 77 21
2014 SC-04 69 13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 SC 0 14
2017 SC-04 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 SC 0 14
2017 SC-04 0 11
2014 SC 0 21
2014 SC-04 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 SC 0 14
2017 SC-04 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 SC 0 14
2017 SC-04 0 11
2014 SC 0 21
2014 SC-04 0 13

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 SC 0 14
2017 SC-04 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 SC 79 14
2017 SC-04 73 11
2014 SC 53 21
2014 SC-04 54 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 SC 50 14
2017 SC-04 46 11
2014 SC 58 21
2014 SC-04 62 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 SC 43 14
2014 SC 47 21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 SC 64 14
2017 SC-04 64 11
2014 SC 47 21
2014 SC-04 46 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 SC 86 14
2017 SC-04 82 11
2014 SC 72 21
2014 SC-04 69 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 SC 43 14
2017 SC-04 45 11
2014 SC 29 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 SC 0 14
2017 SC-04 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 SC 57 14
2017 SC-04 55 11
2014 SC 61 21
2014 SC-04 54 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 SC 72 14
2017 SC-04 73 11
2014 SC 77 21
2014 SC-04 85 13

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 SC 0 14
2017 SC-04 0 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 SC 86 14
2017 SC-04 91 11
2014 SC 47 21
2014 SC-04 46 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 SC 36 14
2017 SC-04 46 11
2014 SC 43 21
2014 SC-04 38 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 SC 0 14
2017 SC-04 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 SC 0 13
2017 SC-04 0 10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 SC-04 0 10
2014 SC-04 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 SC 62 13
2017 SC-04 60 10
2014 SC 52 19
2014 SC-04 45 11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 SC 0 13
2017 SC-04 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 SC 69 13
2017 SC-04 70 10
2014 SC 53 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 SC 0 13
2017 SC-04 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 SC 0 13
2017 SC-04 0 10
2014 SC-04 0 11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SC 100 0 14
2017 SC-04 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 34 4 10 45 4 0 40 57 29
2017 SC-04 6 32 6 11 40 6 0 40 54 18
2014 SC 21 23 10 19 25 2 0 45 45 43
2014 SC-04 10 29 14 19 24 5 0 40 45 21

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 6 32 11 9 41 0 0 38 51 29
2017 SC-04 6 32 11 11 40 0 0 37 51 18
2014 SC 25 20 15 12 27 0 0 46 40 43
2014 SC-04 19 19 24 10 29 0 0 38 38 21
2011 SC 42 19 19 8 8 4 0 64 16 26
2011 SC-04 10 30 20 10 20 10 0 44 33 10
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 23 68 4 6 0 0 0 91 6 29
2017 SC-04 17 77 0 6 0 0 0 94 6 18
2014 SC 51 38 7 2 2 0 0 88 4 43
2014 SC-04 48 43 10 0 0 0 0 90 0 21
2011 SC 37 52 4 7 0 0 0 89 7 27
2011 SC-04 30 70 0 0 0 0 0 100 0 10
2008 SC 33 54 4 0 4 4 0 91 4 24
2008 SC-04 27 73 0 0 0 0 0 100 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 34 27 11 25 0 0 38 36 29
2017 SC-04 0 37 29 11 23 0 0 37 34 18
2014 SC 11 39 27 2 14 2 4 53 18 43
2014 SC-04 5 43 38 5 5 5 0 50 10 21
2011 SC 33 19 11 19 15 4 0 54 35 27
2011 SC-04 10 0 10 40 40 0 0 10 80 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 25 43 4 13 15 0 0 68 28 29
2017 SC-04 29 37 6 17 11 0 0 66 29 18
2014 SC 21 50 4 10 15 0 0 71 25 43
2014 SC-04 19 52 5 5 19 0 0 71 24 21
2011 SC 22 48 7 11 4 7 0 76 16 27
2011 SC-04 20 20 20 30 10 0 0 40 40 10
2008 SC 38 33 4 17 4 4 0 74 22 24
2008 SC-04 18 27 9 36 9 0 0 45 45 11

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 6 36 0 23 36 0 0 42 58 29
2017 SC-04 6 37 0 29 29 0 0 43 57 18
2014 SC 16 30 14 7 30 2 0 47 38 43
2014 SC-04 14 33 19 10 19 5 0 50 30 21
2011 SC 22 33 11 11 19 4 0 58 31 27
2011 SC-04 10 0 20 20 50 0 0 10 70 10
2008 SC 42 29 8 4 17 0 0 71 21 24
2008 SC-04 0 45 9 9 36 0 0 45 45 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SC 21 79 29
2014 SC 22 78 43
2014 SC-04 24 76 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 4 29 17 15 28 4 4 35 47 29
2017 SC-04 6 26 23 11 23 6 6 36 39 18
2014 SC 19 32 10 15 15 9 0 56 33 43
2014 SC-04 14 43 5 24 5 10 0 63 32 21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 8 34 15 15 28 0 0 42 43 29
2017 SC-04 6 37 17 17 23 0 0 43 40 18
2014 SC 23 40 7 10 17 2 0 65 28 43
2014 SC-04 10 57 5 14 14 0 0 67 29 21
2011 SC 37 26 15 19 0 4 0 65 19 27
2011 SC-04 10 30 20 30 0 10 0 44 33 10
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 10 17 21 24 28 0 0 27 53 29
2017 SC-04 6 15 23 28 29 0 0 20 57 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 27 36 31 0 6 0 0 63 6 28
2017 SC-04 29 37 34 0 0 0 0 66 0 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 40 29 21 11 0 0 0 69 11 26
2017 SC-04 40 31 23 6 0 0 0 71 6 18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 6 10 23 25 37 0 0 15 62 29
2017 SC-04 6 15 23 23 34 0 0 20 57 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 36 38 19 8 0 0 0 74 8 29
2017 SC-04 46 37 17 0 0 0 0 83 0 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 30 32 19 15 4 0 0 63 19 29
2017 SC-04 29 37 17 11 6 0 0 66 17 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 15 32 25 13 15 0 0 47 28 29
2017 SC-04 23 37 11 11 17 0 0 60 28 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 11 42 15 21 11 0 0 53 32 29
2017 SC-04 11 37 17 17 17 0 0 49 34 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 11 34 13 30 11 0 0 46 41 29
2017 SC-04 17 37 0 34 11 0 0 54 46 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 40 29 13 11 7 0 0 68 19 29
2017 SC-04 46 20 17 11 6 0 0 66 17 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 46 32 15 4 4 0 0 78 7 29
2017 SC-04 54 29 6 6 6 0 0 83 11 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 36 19 19 8 19 0 0 55 26 29
2017 SC-04 32 23 17 11 17 0 0 54 29 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 30 28 19 15 8 0 0 58 23 29
2017 SC-04 29 37 17 11 6 0 0 66 17 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 19 28 26 11 15 0 0 47 26 29
2017 SC-04 17 37 23 6 17 0 0 54 23 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 55 15 8 0 4 0 19 86 5 29
2017 SC-04 54 17 6 0 6 0 17 86 7 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 41 35 8 4 4 0 8 83 8 28
2017 SC-04 48 34 6 6 0 0 6 87 6 17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 53 17 11 8 11 0 0 70 19 29
2017 SC-04 54 17 11 6 11 0 0 72 17 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 47 34 13 0 4 0 2 83 4 29
2017 SC-04 54 40 0 0 6 0 0 94 6 18

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 11 27 34 19 6 4 0 40 25 29
2017 SC-04 11 26 29 23 6 6 0 40 30 18

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 13 26 34 10 17 0 0 27 39 29
2017 SC-04 17 29 32 11 11 0 0 23 46 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 11 21 25 13 30 0 0 32 43 29
2017 SC-04 17 15 29 6 34 0 0 32 40 18

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 6 30 8 15 41 0 0 36 56 29
2017 SC-04 6 37 0 17 40 0 0 43 57 18
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 12 21 26 11 26 4 0 12 88 29
2017 SC-04 6 32 6 17 34 6 0 6 94 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 SC 9 23
2017 SC-04 6 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 SC 13 23
2017 SC-04 13 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 SC 4 23
2017 SC-04 6 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 SC 80 23
2017 SC-04 84 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 SC 13 23
2017 SC-04 13 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 SC 38 23
2017 SC-04 42 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 SC 7 27 22 4 0 40 23
2017 SC-04 10 13 32 0 0 45 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 13 25 13 13 31 0 4 40 46 23
2017 SC-04 13 16 19 13 32 0 6 31 48 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 9 16 18 22 27 0 9 27 54 23
2017 SC-04 13 16 13 19 26 0 13 34 52 16
Date modified: