2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 48 6 22 11 0 0 62 32 55
2017 PM-03 18 43 4 29 7 0 0 60 36 28
2014 PM 10 49 7 22 12 0 0 59 34 75
2014 PM-03 19 38 4 27 12 0 0 58 38 26
2014 PM-04 0 62 0 15 23 0 0 62 38 13
2014 PM-05 9 55 18 18 0 0 0 64 18 11
2014 PM-06 10 60 0 20 10 0 0 70 30 10
2011 PM 25 50 3 17 5 0 0 75 22 60
2011 PM-03 12 41 6 24 18 0 0 53 41 17
2011 PM-04 50 21 7 21 0 0 0 71 21 14
2011 PM-05 30 60 0 10 0 0 0 90 10 10
2011 PM-06 27 55 0 18 0 0 0 82 18 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 71 11 6 9 0 0 4 85 9 55
2017 PM-03 78 7 7 0 0 0 7 92 0 28
2014 PM 67 17 4 5 4 1 1 87 9 75
2014 PM-03 77 12 4 0 4 0 4 92 4 26
2014 PM-04 54 15 8 15 0 8 0 75 17 13
2014 PM-05 55 27 0 18 0 0 0 82 18 11
2014 PM-06 90 10 0 0 0 0 0 100 0 10
2011 PM 58 27 7 8 0 0 0 85 8 60
2011 PM-03 88 6 0 6 0 0 0 94 6 17
2011 PM-04 43 29 7 21 0 0 0 71 21 14
2011 PM-05 30 40 30 0 0 0 0 70 0 10
2011 PM-06 64 36 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 16 4 2 7 2 2 86 10 55
2017 PM-03 78 7 4 0 4 4 4 92 4 28
2014 PM 64 21 5 7 1 0 1 87 8 75
2014 PM-03 69 27 4 0 0 0 0 96 0 26
2014 PM-04 38 15 15 23 0 0 8 58 25 13
2014 PM-05 73 9 9 0 9 0 0 82 9 11
2014 PM-06 90 10 0 0 0 0 0 100 0 10
2011 PM 57 22 5 5 10 0 2 80 15 60
2011 PM-03 76 0 6 0 18 0 0 76 18 17
2011 PM-04 43 43 0 0 14 0 0 86 14 14
2011 PM-05 50 30 0 20 0 0 0 80 20 10
2011 PM-06 55 27 9 9 0 0 0 82 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 37 4 14 9 0 0 73 24 55
2017 PM-03 34 41 7 10 7 0 0 75 18 28
2014 PM 37 34 9 9 11 0 0 71 20 74
2014 PM-03 36 16 20 16 12 0 0 52 28 25
2014 PM-04 31 31 8 0 31 0 0 62 31 13
2014 PM-05 45 55 0 0 0 0 0 100 0 11
2014 PM-06 40 30 10 10 10 0 0 70 20 10
2011 PM 40 33 10 10 7 0 0 73 17 60
2011 PM-03 41 24 6 12 18 0 0 65 29 17
2011 PM-04 43 43 7 7 0 0 0 86 7 14
2011 PM-05 30 40 10 20 0 0 0 70 20 10
2011 PM-06 45 18 18 9 9 0 0 64 18 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 40 9 27 11 0 0 53 38 55
2017 PM-03 13 43 15 22 7 0 0 57 29 28
2014 PM 16 45 4 29 7 0 0 61 35 75
2014 PM-03 23 35 0 38 4 0 0 58 42 26
2014 PM-04 8 46 8 31 8 0 0 54 38 13
2014 PM-05 9 73 0 9 9 0 0 82 18 11
2014 PM-06 30 40 10 20 0 0 0 70 20 10
2011 PM 30 42 12 10 7 0 0 72 17 60
2011 PM-03 29 24 12 18 18 0 0 53 35 17
2011 PM-04 43 36 21 0 0 0 0 79 0 14
2011 PM-05 20 80 0 0 0 0 0 100 0 10
2011 PM-06 27 36 18 9 9 0 0 64 18 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 37 6 6 3 0 0 85 9 55
2017 PM-03 63 26 7 4 0 0 0 89 4 28
2014 PM 49 34 12 4 1 0 0 83 5 75
2014 PM-03 50 31 12 8 0 0 0 81 8 26
2014 PM-04 54 23 15 8 0 0 0 77 8 13
2014 PM-05 64 27 9 0 0 0 0 91 0 11
2014 PM-06 40 50 10 0 0 0 0 90 0 10
2011 PM 46 44 5 3 2 0 0 90 5 59
2011 PM-03 65 29 6 0 0 0 0 94 0 17
2011 PM-04 38 54 8 0 0 0 0 92 0 13
2011 PM-05 40 50 0 10 0 0 0 90 10 10
2011 PM-06 55 36 9 0 0 0 0 91 0 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 32 6 5 2 0 0 88 7 55
2017 PM-03 71 22 7 0 0 0 0 93 0 28
2014 PM 50 36 10 3 1 0 0 86 4 75
2014 PM-03 58 23 12 4 4 0 0 81 8 26
2014 PM-04 62 31 8 0 0 0 0 92 0 13
2014 PM-05 45 45 9 0 0 0 0 91 0 11
2014 PM-06 40 60 0 0 0 0 0 100 0 10
2011 PM 60 32 7 2 0 0 0 92 2 60
2011 PM-03 76 18 6 0 0 0 0 94 0 17
2011 PM-04 71 21 7 0 0 0 0 93 0 14
2011 PM-05 50 50 0 0 0 0 0 100 0 10
2011 PM-06 64 27 9 0 0 0 0 91 0 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 39 10 16 0 0 0 73 16 55
2017 PM-03 43 36 3 18 0 0 0 79 18 28
2014 PM 25 54 7 9 4 0 1 80 13 75
2014 PM-03 35 38 4 12 12 0 0 73 23 26
2014 PM-04 23 62 8 8 0 0 0 85 8 13
2014 PM-05 18 82 0 0 0 0 0 100 0 11
2014 PM-06 30 50 0 10 0 0 10 89 11 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 27 15 9 4 0 0 72 13 55
2017 PM-03 46 29 15 11 0 0 0 74 11 28
2014 PM 24 45 8 9 12 0 3 70 21 75
2014 PM-03 27 27 12 15 19 0 0 54 35 26
2014 PM-04 23 46 8 8 15 0 0 69 23 13
2014 PM-05 27 64 9 0 0 0 0 91 0 11
2014 PM-06 50 30 0 0 10 0 10 89 11 10
2011 PM 48 30 7 3 10 0 2 80 14 60
2011 PM-03 53 24 6 0 18 0 0 76 18 17
2011 PM-04 50 43 0 7 0 0 0 93 7 14
2011 PM-05 30 50 10 0 0 0 10 89 0 10
2011 PM-06 64 18 0 0 18 0 0 82 18 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 22 9 22 7 0 4 61 30 55
2017 PM-03 28 22 7 28 11 0 4 52 40 28
2014 PM 9 14 11 13 28 3 22 31 54 75
2014 PM-03 8 15 8 19 35 0 15 27 64 26
2014 PM-04 0 23 15 0 31 0 31 33 44 13
2014 PM-05 0 9 18 18 9 0 45 17 50 11
2014 PM-06 30 20 10 10 30 0 0 50 40 10
2011 PM 15 10 20 7 22 0 27 34 39 60
2011 PM-03 12 12 18 12 41 0 6 25 56 17
2011 PM-04 29 0 21 0 14 0 36 44 22 14
2011 PM-05 0 20 20 10 10 0 40 33 33 10
2011 PM-06 27 9 36 0 9 0 18 44 11 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 27 6 15 2 0 0 78 16 55
2017 PM-03 63 22 4 11 0 0 0 85 11 28
2014 PM 37 48 4 8 4 0 0 84 12 75
2014 PM-03 50 35 4 4 8 0 0 85 12 26
2014 PM-04 23 54 8 8 8 0 0 77 15 13
2014 PM-05 36 55 0 9 0 0 0 91 9 11
2014 PM-06 30 60 0 10 0 0 0 90 10 10
2011 PM 47 45 3 5 0 0 0 92 5 60
2011 PM-03 59 41 0 0 0 0 0 100 0 17
2011 PM-04 43 43 0 14 0 0 0 86 14 14
2011 PM-05 50 40 10 0 0 0 0 90 0 10
2011 PM-06 55 45 0 0 0 0 0 100 0 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 29 18 24 13 0 0 45 37 55
2017 PM-03 17 21 22 26 15 0 0 37 41 28
2014 PM 16 27 26 19 12 0 0 43 30 75
2014 PM-03 15 15 23 23 23 0 0 31 46 26
2014 PM-04 8 38 31 15 8 0 0 46 23 13
2014 PM-05 27 9 36 27 0 0 0 36 27 11
2014 PM-06 40 40 10 10 0 0 0 80 10 10
2011 PM 20 33 27 12 8 0 0 53 20 60
2011 PM-03 24 18 29 6 24 0 0 41 29 17
2011 PM-04 29 36 14 14 7 0 0 64 21 14
2011 PM-05 10 50 30 10 0 0 0 60 10 10
2011 PM-06 18 36 18 27 0 0 0 55 27 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 40 9 16 11 0 0 63 27 55
2017 PM-03 23 47 15 7 7 0 0 71 15 28

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 43 0 11 6 0 0 84 16 55
2017 PM-03 41 48 0 7 4 0 0 89 11 28
2014 PM 45 30 17 7 0 1 0 76 7 75
2014 PM-03 58 23 8 8 0 4 0 84 8 26
2014 PM-04 23 46 23 8 0 0 0 69 8 13
2014 PM-05 27 27 36 9 0 0 0 55 9 11
2014 PM-06 60 30 10 0 0 0 0 90 0 10
2011 PM 48 42 7 3 0 0 0 90 3 60
2011 PM-03 59 29 12 0 0 0 0 88 0 17
2011 PM-04 36 43 7 14 0 0 0 79 14 14
2011 PM-05 40 50 10 0 0 0 0 90 0 10
2011 PM-06 64 36 0 0 0 0 0 100 0 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 37 18 20 7 0 0 54 28 55
2017 PM-03 23 36 18 18 4 0 0 59 22 28

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 35 11 2 0 0 0 87 2 55
2017 PM-03 74 15 7 4 0 0 0 89 4 28
2014 PM 66 28 5 1 0 0 0 93 1 75
2014 PM-03 81 12 4 4 0 0 0 92 4 26
2014 PM-04 54 31 15 0 0 0 0 85 0 13
2014 PM-05 45 55 0 0 0 0 0 100 0 11
2014 PM-06 80 20 0 0 0 0 0 100 0 10
2011 PM 68 27 3 2 0 0 0 95 2 60
2011 PM-03 76 24 0 0 0 0 0 100 0 17
2011 PM-04 57 29 7 7 0 0 0 86 7 14
2011 PM-05 70 30 0 0 0 0 0 100 0 10
2011 PM-06 82 18 0 0 0 0 0 100 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 33 16 13 13 0 0 58 26 55
2017 PM-03 26 29 15 15 15 0 0 56 29 28
2014 PM 13 39 22 14 12 0 0 52 26 75
2014 PM-03 12 23 15 23 27 0 0 35 50 26
2014 PM-04 23 46 31 0 0 0 0 69 0 13
2014 PM-05 0 91 9 0 0 0 0 91 0 11
2014 PM-06 30 50 10 0 10 0 0 80 10 10
2011 PM 28 52 8 7 5 0 0 80 12 60
2011 PM-03 29 41 6 12 12 0 0 71 24 17
2011 PM-04 29 57 7 0 7 0 0 86 7 14
2011 PM-05 40 60 0 0 0 0 0 100 0 10
2011 PM-06 27 55 9 9 0 0 0 82 9 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 46 15 15 4 0 0 67 19 55
2017 PM-03 23 32 26 15 4 0 0 56 18 28
2014 PM 25 33 21 15 7 0 0 58 21 75
2014 PM-03 15 27 19 19 19 0 0 42 38 26
2014 PM-04 31 38 15 15 0 0 0 69 15 13
2014 PM-05 27 45 27 0 0 0 0 73 0 11
2014 PM-06 60 30 10 0 0 0 0 90 0 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 28 20 14 9 0 0 56 24 55
2017 PM-03 37 22 22 11 7 0 0 59 18 28
2014 PM 21 46 16 12 5 0 0 67 17 75
2014 PM-03 19 46 12 8 15 0 0 65 23 26
2014 PM-04 15 46 23 15 0 0 0 62 15 13
2014 PM-05 0 73 9 18 0 0 0 73 18 11
2014 PM-06 50 30 20 0 0 0 0 80 0 10
2011 PM 38 48 3 7 0 2 2 90 7 60
2011 PM-03 53 29 0 18 0 0 0 82 18 17
2011 PM-04 29 57 7 7 0 0 0 86 7 14
2011 PM-05 40 50 0 0 0 10 0 100 0 10
2011 PM-06 27 73 0 0 0 0 0 100 0 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 26 15 9 0 0 0 76 9 55
2017 PM-03 67 18 7 7 0 0 0 85 7 28
2014 PM 41 46 8 5 0 0 0 87 5 75
2014 PM-03 50 42 4 4 0 0 0 92 4 26
2014 PM-04 31 46 15 8 0 0 0 77 8 13
2014 PM-05 36 55 0 9 0 0 0 91 9 11
2014 PM-06 30 60 10 0 0 0 0 90 0 10
2011 PM 50 42 5 2 2 0 0 92 3 60
2011 PM-03 59 41 0 0 0 0 0 100 0 17
2011 PM-04 50 43 0 0 7 0 0 93 7 14
2011 PM-05 50 40 10 0 0 0 0 90 0 10
2011 PM-06 55 36 9 0 0 0 0 91 0 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 20 18 14 22 0 0 45 37 55
2017 PM-03 32 25 29 7 7 0 0 57 15 28
2014 PM 22 22 24 14 12 0 5 47 28 75
2014 PM-03 15 35 23 19 8 0 0 50 27 26
2014 PM-04 15 8 15 8 46 0 8 25 58 13
2014 PM-05 18 27 27 27 0 0 0 45 27 11
2014 PM-06 20 20 40 20 0 0 0 40 20 10
2011 PM 28 32 18 8 13 0 0 60 22 60
2011 PM-03 29 29 24 12 6 0 0 59 18 17
2011 PM-04 43 21 14 0 21 0 0 64 21 14
2011 PM-05 20 60 0 10 10 0 0 80 20 10
2011 PM-06 18 36 27 18 0 0 0 55 18 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 29 22 26 4 0 0 30 49 55
2017 PM-03 11 35 17 29 7 0 0 37 46 28
2014 PM 13 30 46 5 4 0 1 9 44 75
2014 PM-03 23 31 35 4 4 0 4 8 56 26
2014 PM-04 8 23 62 0 8 0 0 8 31 13
2014 PM-05 0 45 55 0 0 0 0 0 45 11
2014 PM-06 10 30 40 20 0 0 0 20 40 10
2011 PM 8 27 35 23 5 0 2 29 36 60
2011 PM-03 6 18 29 35 12 0 0 47 24 17
2011 PM-04 14 21 29 21 7 0 7 31 38 14
2011 PM-05 0 50 40 10 0 0 0 10 50 10
2011 PM-06 9 36 27 27 0 0 0 27 45 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 25 22 12 11 0 3 24 53 55
2017 PM-03 15 18 26 21 15 0 7 38 35 28
2014 PM 10 25 41 18 3 1 1 22 37 75
2014 PM-03 19 19 38 12 4 4 4 17 42 26
2014 PM-04 8 15 69 8 0 0 0 8 23 13
2014 PM-05 0 64 18 18 0 0 0 18 64 11
2014 PM-06 10 10 60 20 0 0 0 20 20 10
2011 PM 7 12 23 35 18 0 5 56 19 60
2011 PM-03 18 18 6 24 29 0 6 56 38 17
2011 PM-04 0 21 21 36 14 0 7 54 23 14
2011 PM-05 0 10 0 70 10 0 10 89 11 10
2011 PM-06 9 0 73 9 9 0 0 18 9 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 16 25 24 7 0 2 32 42 55
2017 PM-03 39 10 21 18 7 0 4 27 51 28
2014 PM 24 27 29 15 4 0 1 19 51 74
2014 PM-03 46 23 27 0 0 0 4 0 72 26
2014 PM-04 8 38 23 23 8 0 0 31 46 13
2014 PM-05 18 27 27 27 0 0 0 27 45 11
2014 PM-06 20 10 30 30 10 0 0 40 30 10
2011 PM 8 15 40 30 5 0 2 36 24 60
2011 PM-03 12 18 35 35 0 0 0 35 29 17
2011 PM-04 14 21 36 21 0 0 7 23 38 14
2011 PM-05 0 10 60 30 0 0 0 30 10 10
2011 PM-06 9 0 27 36 27 0 0 64 9 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 11 32 20 18 2 9 43 21 54
2017 PM-03 4 11 18 21 24 4 18 58 19 28
2014 PM 7 16 46 24 7 0 1 30 23 75
2014 PM-03 4 8 46 35 4 0 4 40 12 26
2014 PM-04 23 15 46 8 8 0 0 15 38 13
2014 PM-05 9 27 55 9 0 0 0 9 36 11
2014 PM-06 0 40 20 40 0 0 0 40 40 10
2011 PM 8 18 35 23 12 0 3 36 28 60
2011 PM-03 12 12 18 35 24 0 0 59 24 17
2011 PM-04 7 21 50 7 7 0 7 15 31 14
2011 PM-05 0 30 20 40 0 0 10 44 33 10
2011 PM-06 18 0 55 18 9 0 0 27 18 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 22 16 16 6 1 3 23 60 55
2017 PM-03 29 21 18 18 11 0 3 30 52 28
2014 PM 25 34 22 10 5 0 3 16 61 75
2014 PM-03 19 31 27 12 8 0 4 20 52 26
2014 PM-04 38 31 15 15 0 0 0 15 69 13
2014 PM-05 27 55 18 0 0 0 0 0 82 11
2014 PM-06 30 20 40 10 0 0 0 10 50 10
2011 PM 10 22 32 23 12 0 2 36 32 60
2011 PM-03 12 35 24 18 12 0 0 29 47 17
2011 PM-04 14 21 21 21 14 0 7 38 38 14
2011 PM-05 0 10 40 40 10 0 0 50 10 10
2011 PM-06 0 27 45 18 9 0 0 27 27 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 48 18 14 9 2 3 6 12 72 55
2017 PM-03 36 15 21 14 0 7 7 16 59 28
2014 PM 18 34 27 9 9 0 3 19 54 75
2014 PM-03 27 35 15 4 12 0 8 17 67 26
2014 PM-04 8 31 46 15 0 0 0 15 38 13
2014 PM-05 0 55 36 9 0 0 0 9 55 11
2014 PM-06 30 30 20 20 0 0 0 20 60 10
2011 PM 10 18 35 25 5 0 7 32 30 60
2011 PM-03 6 12 41 24 6 0 12 33 20 17
2011 PM-04 14 14 29 29 0 0 14 33 33 14
2011 PM-05 0 30 40 20 10 0 0 30 30 10
2011 PM-06 9 36 18 27 9 0 0 36 45 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 16 32 20 6 2 2 27 39 55
2017 PM-03 18 17 35 11 11 4 4 24 38 28
2014 PM 20 31 25 13 7 1 3 20 53 75
2014 PM-03 27 31 15 15 4 0 8 21 63 26
2014 PM-04 31 23 23 15 8 0 0 23 54 13
2014 PM-05 9 55 27 9 0 0 0 9 64 11
2014 PM-06 10 10 50 30 0 0 0 30 20 10
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 22 7 2 4 0 2 87 6 55
2017 PM-03 74 7 11 4 0 0 4 85 4 28
2014 PM 73 10 7 1 4 0 5 88 6 75
2014 PM-03 81 8 0 0 0 0 12 100 0 26
2014 PM-04 62 0 15 8 8 0 8 67 17 13
2014 PM-05 73 9 9 0 9 0 0 82 9 11
2014 PM-06 90 10 0 0 0 0 0 100 0 10
2011 PM 55 25 7 7 3 0 3 83 10 60
2011 PM-03 65 12 6 6 6 0 6 81 13 17
2011 PM-04 36 43 0 21 0 0 0 79 21 14
2011 PM-05 40 40 20 0 0 0 0 80 0 10
2011 PM-06 82 9 9 0 0 0 0 91 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 27 20 17 18 3 2 42 37 55
2017 PM-03 18 25 29 15 11 3 0 44 27 28
2014 PM 14 39 22 10 9 3 3 57 20 75
2014 PM-03 8 38 23 15 15 0 0 46 31 26
2014 PM-04 31 38 8 8 8 0 8 75 17 13
2014 PM-05 18 45 27 0 0 9 0 70 0 11
2014 PM-06 20 40 20 10 10 0 0 60 20 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 27 11 22 15 0 0 52 37 55
2017 PM-03 39 24 11 18 7 0 0 63 26 28
2014 PM 33 35 11 12 9 0 0 68 21 74
2014 PM-03 31 31 4 19 15 0 0 62 35 26
2014 PM-04 33 42 8 8 8 0 0 75 17 12
2014 PM-05 27 55 18 0 0 0 0 82 0 11
2014 PM-06 40 10 20 20 10 0 0 50 30 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 31 13 26 22 0 0 39 48 55
2017 PM-03 15 32 7 34 11 0 0 47 46 28
2014 PM 13 56 16 11 4 0 0 69 15 75
2014 PM-03 8 54 19 12 8 0 0 62 19 26
2014 PM-04 15 54 15 15 0 0 0 69 15 13
2014 PM-05 27 55 0 18 0 0 0 82 18 11
2014 PM-06 20 60 20 0 0 0 0 80 0 10
2011 PM 30 43 15 8 2 2 0 75 10 60
2011 PM-03 29 47 12 6 6 0 0 76 12 17
2011 PM-04 29 43 7 14 0 7 0 77 15 14
2011 PM-05 30 50 20 0 0 0 0 80 0 10
2011 PM-06 45 27 9 18 0 0 0 73 18 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 30 17 23 17 4 0 41 41 54
2017 PM-03 8 39 11 19 19 4 0 48 40 27
2014 PM 14 41 13 20 5 6 1 59 27 75
2014 PM-03 8 46 8 27 12 0 0 54 38 26
2014 PM-04 15 46 8 15 0 15 0 73 18 13
2014 PM-05 27 55 0 9 9 0 0 82 18 11
2014 PM-06 30 30 30 0 0 0 10 67 0 10
2011 PM 30 42 12 8 3 5 0 75 12 60
2011 PM-03 35 47 0 6 12 0 0 82 18 17
2011 PM-04 29 36 14 14 0 7 0 69 15 14
2011 PM-05 30 40 30 0 0 0 0 70 0 10
2011 PM-06 36 36 0 9 0 18 0 89 11 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 2 9 15 35 29 9 0 13 71 54
2017 PM-03 4 4 15 40 26 11 0 9 74 27
2014 PM 5 22 12 30 20 10 0 31 56 75
2014 PM-03 12 19 12 31 27 0 0 31 58 26
2014 PM-04 0 15 15 31 15 23 0 20 60 13
2014 PM-05 9 18 9 27 27 9 0 30 60 11
2014 PM-06 0 50 20 0 0 30 0 71 0 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 50 6 15 8 0 0 72 22 54
2017 PM-03 21 60 8 11 0 0 0 81 11 27
2014 PM 27 43 16 10 3 0 0 71 13 75
2014 PM-03 31 38 15 12 4 0 0 69 15 26
2014 PM-04 15 46 15 15 8 0 0 62 23 13
2014 PM-05 27 55 9 9 0 0 0 82 9 11
2014 PM-06 40 50 0 10 0 0 0 90 10 10
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 24 16 15 15 0 0 54 30 55
2017 PM-03 27 18 25 11 18 0 0 46 29 28
2014 PM 35 39 8 7 8 3 0 77 15 75
2014 PM-03 42 31 8 4 15 0 0 73 19 26
2014 PM-04 31 46 8 8 0 8 0 83 8 13
2014 PM-05 27 55 0 9 0 9 0 90 10 11
2014 PM-06 20 50 20 10 0 0 0 70 10 10
2011 PM 35 47 8 7 3 0 0 82 10 60
2011 PM-03 41 18 24 6 12 0 0 59 18 17
2011 PM-04 43 43 0 14 0 0 0 86 14 14
2011 PM-05 30 70 0 0 0 0 0 100 0 10
2011 PM-06 9 73 9 9 0 0 0 82 9 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 25 27 11 6 1 2 54 17 55
2017 PM-03 17 25 32 22 4 0 0 42 26 28
2014 PM 35 40 9 8 7 1 0 76 15 75
2014 PM-03 35 27 12 12 15 0 0 62 27 26
2014 PM-04 31 46 15 0 0 8 0 83 0 13
2014 PM-05 45 55 0 0 0 0 0 100 0 11
2014 PM-06 30 40 20 10 0 0 0 70 10 10
2011 PM 47 35 8 7 3 0 0 82 10 60
2011 PM-03 47 24 12 6 12 0 0 71 18 17
2011 PM-04 43 36 0 21 0 0 0 79 21 14
2011 PM-05 50 50 0 0 0 0 0 100 0 10
2011 PM-06 36 45 18 0 0 0 0 82 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 24 20 16 11 0 2 52 28 55
2017 PM-03 23 18 26 21 11 0 0 42 32 28
2014 PM 38 33 12 9 8 0 0 71 17 75
2014 PM-03 50 12 8 15 15 0 0 62 31 26
2014 PM-04 31 62 8 0 0 0 0 92 0 13
2014 PM-05 45 36 0 18 0 0 0 82 18 11
2014 PM-06 30 20 40 10 0 0 0 50 10 10
2011 PM 45 38 3 12 2 0 0 83 13 60
2011 PM-03 53 24 0 18 6 0 0 76 24 17
2011 PM-04 50 29 7 14 0 0 0 79 14 14
2011 PM-05 40 60 0 0 0 0 0 100 0 10
2011 PM-06 18 55 9 18 0 0 0 73 18 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 81 6 4 6 2 0 2 89 8 55
2017 PM-03 85 0 4 7 0 0 4 89 8 28
2014 PM 79 11 0 0 4 0 7 96 4 75
2014 PM-03 81 0 0 0 12 0 8 88 13 26
2014 PM-04 62 15 0 0 0 0 23 100 0 13
2014 PM-05 91 9 0 0 0 0 0 100 0 11
2014 PM-06 90 10 0 0 0 0 0 100 0 10
2011 PM 83 10 3 0 0 0 3 97 0 60
2011 PM-03 82 6 0 0 0 0 12 100 0 17
2011 PM-04 93 7 0 0 0 0 0 100 0 14
2011 PM-05 90 0 10 0 0 0 0 90 0 10
2011 PM-06 82 9 9 0 0 0 0 91 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 25 11 9 7 2 2 71 17 55
2017 PM-03 39 21 15 14 7 4 0 63 22 28
2014 PM 52 22 3 10 8 0 5 79 18 75
2014 PM-03 38 19 4 19 19 0 0 58 38 26
2014 PM-04 77 15 8 0 0 0 0 92 0 13
2014 PM-05 64 27 0 9 0 0 0 91 9 11
2014 PM-06 60 20 0 0 10 0 10 89 11 10
2011 PM 40 30 5 5 17 2 2 72 22 60
2011 PM-03 41 18 0 0 41 0 0 59 41 17
2011 PM-04 57 21 0 14 0 0 7 85 15 14
2011 PM-05 40 40 10 0 10 0 0 80 10 10
2011 PM-06 18 36 9 9 18 9 0 60 30 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 27 9 7 11 0 0 73 18 55
2017 PM-03 50 18 7 14 11 0 0 68 25 28

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 47 28 13 4 9 0 0 74 13 55
2017 PM-03 52 22 11 4 11 0 0 74 15 28

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 31 11 13 13 0 0 63 26 55
2017 PM-03 32 25 21 7 15 0 0 57 22 28
2014 PM 41 32 12 7 9 0 0 72 16 75
2014 PM-03 38 19 12 8 23 0 0 58 31 26
2014 PM-04 54 31 15 0 0 0 0 85 0 13
2014 PM-05 45 55 0 0 0 0 0 100 0 11
2014 PM-06 40 40 10 10 0 0 0 80 10 10
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 27 20 27 13 0 0 40 40 15
2014 PM 20 40 15 0 5 10 10 75 6 20
2014 PM-05 0 50 20 0 10 10 10 63 13 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 28 11 18 11 9 0 56 33 55
2017 PM-03 26 33 11 15 7 7 0 64 24 28
2014 PM 13 47 22 7 5 6 0 64 12 75
2014 PM-03 12 54 19 4 12 0 0 65 15 26
2014 PM-04 15 46 23 8 0 8 0 67 8 13
2014 PM-05 9 36 55 0 0 0 0 45 0 11
2014 PM-06 30 40 10 20 0 0 0 70 20 10
2011 PM 28 30 23 15 2 2 0 59 17 60
2011 PM-03 47 24 18 6 6 0 0 71 12 17
2011 PM-04 14 29 29 21 0 7 0 46 23 14
2011 PM-05 20 30 40 10 0 0 0 50 10 10
2011 PM-06 27 27 18 27 0 0 0 55 27 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 26 16 24 13 0 0 47 37 55
2017 PM-03 31 25 11 22 11 0 0 56 33 28
2014 PM 9 42 22 19 7 1 0 52 26 75
2014 PM-03 8 38 23 19 12 0 0 46 31 26
2014 PM-04 8 46 15 15 8 8 0 58 25 13
2014 PM-05 9 36 45 9 0 0 0 45 9 11
2014 PM-06 10 60 20 10 0 0 0 70 10 10
2011 PM 23 52 13 7 5 0 0 75 12 60
2011 PM-03 35 35 12 6 12 0 0 71 18 17
2011 PM-04 14 43 21 21 0 0 0 57 21 14
2011 PM-05 0 80 20 0 0 0 0 80 0 10
2011 PM-06 36 55 9 0 0 0 0 91 0 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 31 14 27 19 6 0 37 49 55
2017 PM-03 3 36 7 32 18 4 0 40 53 28
2014 PM 4 42 27 17 8 1 0 47 26 75
2014 PM-03 0 42 23 19 15 0 0 42 35 26
2014 PM-04 15 23 38 8 8 8 0 42 17 13
2014 PM-05 9 27 64 0 0 0 0 36 0 11
2014 PM-06 0 70 10 20 0 0 0 70 20 10
2011 PM 12 48 23 10 5 2 0 61 15 60
2011 PM-03 6 47 35 0 12 0 0 53 12 17
2011 PM-04 14 29 43 14 0 0 0 43 14 14
2011 PM-05 0 70 0 20 0 10 0 78 22 10
2011 PM-06 27 45 18 9 0 0 0 73 9 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 15 26 13 22 6 0 36 37 55
2017 PM-03 31 11 22 18 18 0 0 42 36 28
2014 PM 9 25 30 21 10 4 0 36 33 75
2014 PM-03 8 19 35 23 15 0 0 27 38 26
2014 PM-04 8 23 31 15 23 0 0 31 38 13
2014 PM-05 18 36 9 36 0 0 0 55 36 11
2014 PM-06 10 20 40 10 10 10 0 33 22 10
2011 PM 15 37 17 12 10 10 0 57 24 60
2011 PM-03 18 35 12 12 18 6 0 56 31 17
2011 PM-04 21 21 14 14 7 21 0 55 27 14
2011 PM-05 0 40 30 30 0 0 0 40 30 10
2011 PM-06 18 36 27 0 9 9 0 60 10 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 25 7 30 26 0 0 37 56 55
2017 PM-03 17 28 7 29 18 0 0 45 48 28
2014 PM 5 30 29 18 14 3 0 37 34 75
2014 PM-03 4 23 31 19 23 0 0 27 42 26
2014 PM-04 8 38 31 0 15 8 0 50 17 13
2014 PM-05 9 45 0 27 18 0 0 55 45 11
2014 PM-06 10 40 20 30 0 0 0 50 30 10
2011 PM 13 45 15 18 8 0 0 58 27 60
2011 PM-03 6 41 18 18 18 0 0 47 35 17
2011 PM-04 7 50 7 36 0 0 0 57 36 14
2011 PM-05 10 50 20 20 0 0 0 60 20 10
2011 PM-06 18 45 27 0 9 0 0 64 9 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 39 12 22 6 0 0 60 28 55
2017 PM-03 31 40 11 11 7 0 0 71 18 28
2014 PM 17 39 28 11 3 0 3 58 14 74
2014 PM-03 19 31 27 15 8 0 0 50 23 26
2014 PM-04 23 31 38 8 0 0 0 54 8 13
2014 PM-05 18 45 27 9 0 0 0 64 9 11
2011 PM 32 51 12 5 0 0 0 83 5 59
2011 PM-03 35 47 6 12 0 0 0 82 12 17
2011 PM-04 36 43 14 7 0 0 0 79 7 14
2011 PM-05 20 60 20 0 0 0 0 80 0 10
2011 PM-06 40 60 0 0 0 0 0 100 0 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 56 15 2 2 2 0 81 4 55
2017 PM-03 32 42 22 0 0 4 0 77 0 28
2014 PM 38 38 14 3 1 4 1 81 4 75
2014 PM-03 50 27 15 0 0 4 4 83 0 26
2014 PM-04 31 38 23 0 8 0 0 69 8 13
2014 PM-05 36 45 9 9 0 0 0 82 9 11
2014 PM-06 60 30 0 0 0 10 0 100 0 10
2011 PM 47 42 7 2 0 3 0 91 2 60
2011 PM-03 41 53 6 0 0 0 0 94 0 17
2011 PM-04 43 36 7 7 0 7 0 85 8 14
2011 PM-05 40 60 0 0 0 0 0 100 0 10
2011 PM-06 73 9 9 0 0 9 0 90 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 44 11 7 6 2 0 76 13 55
2017 PM-03 42 43 0 11 4 0 0 85 15 28
2014 PM 27 41 10 15 4 3 0 70 19 75
2014 PM-03 38 38 15 8 0 0 0 77 8 26
2014 PM-04 23 38 8 15 8 8 0 67 25 13
2014 PM-05 27 55 0 9 9 0 0 82 18 11
2014 PM-06 20 30 20 10 10 10 0 56 22 10
2011 PM 33 35 18 8 5 0 0 68 13 60
2011 PM-03 35 24 24 6 12 0 0 59 18 17
2011 PM-04 43 21 29 7 0 0 0 64 7 14
2011 PM-05 30 60 10 0 0 0 0 90 0 10
2011 PM-06 36 27 9 18 9 0 0 64 27 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 48 14 5 7 6 0 71 13 55
2017 PM-03 28 43 18 0 7 4 0 74 8 28
2014 PM 18 35 21 14 7 5 0 56 22 75
2014 PM-03 23 38 15 15 8 0 0 62 23 26
2014 PM-04 15 46 8 23 0 8 0 67 25 13
2014 PM-05 27 9 27 18 9 9 0 40 30 11
2014 PM-06 20 50 10 20 0 0 0 70 20 10
2011 PM 18 28 25 17 7 5 0 49 25 60
2011 PM-03 29 12 24 18 12 6 0 44 31 17
2011 PM-04 14 21 29 14 7 14 0 42 25 14
2011 PM-05 20 30 40 10 0 0 0 50 10 10
2011 PM-06 18 36 18 27 0 0 0 55 27 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 32 13 20 9 4 2 55 31 55
2017 PM-03 24 32 22 11 7 4 0 58 19 28
2014 PM 8 17 25 17 14 19 0 31 39 75
2014 PM-03 8 12 27 38 8 8 0 21 50 26
2014 PM-04 8 23 23 0 8 38 0 50 13 13
2014 PM-05 9 27 36 9 9 9 0 40 20 11
2014 PM-06 10 30 30 0 20 10 0 44 22 10
2011 PM 22 27 22 13 12 3 2 51 26 60
2011 PM-03 29 12 18 18 18 6 0 44 38 17
2011 PM-04 21 21 21 14 14 0 7 46 31 14
2011 PM-05 0 50 40 0 10 0 0 50 10 10
2011 PM-06 27 27 18 18 9 0 0 55 27 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 64 16 5 0 6 1 7 88 6 55
2017 PM-03 75 7 7 0 0 3 7 92 0 28
2014 PM 56 22 7 4 5 0 7 83 10 75
2014 PM-03 65 12 0 4 8 0 12 87 13 26
2014 PM-04 46 23 8 8 8 0 8 75 17 13
2014 PM-05 55 18 9 9 0 0 9 80 10 11
2014 PM-06 80 10 10 0 0 0 0 90 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 13 7 5 2 1 2 85 7 55
2017 PM-03 76 7 10 0 0 3 4 89 0 28
2014 PM 64 21 7 4 0 3 1 89 4 74
2014 PM-03 76 16 4 4 0 0 0 92 4 25
2014 PM-04 54 23 15 8 0 0 0 77 8 13
2014 PM-05 73 18 9 0 0 0 0 91 0 11
2014 PM-06 70 0 10 0 0 20 0 88 0 10
2011 PM 62 18 10 3 2 3 2 84 5 60
2011 PM-03 65 6 24 6 0 0 0 71 6 17
2011 PM-04 79 14 0 0 0 0 7 100 0 14
2011 PM-05 60 20 10 10 0 0 0 80 10 10
2011 PM-06 55 27 9 0 0 9 0 90 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 37 9 24 22 5 0 42 48 55
2017 PM-03 3 36 7 25 22 7 0 42 50 28
2014 PM 13 41 14 20 10 1 0 55 30 75
2014 PM-03 4 35 19 19 23 0 0 38 42 26
2014 PM-04 23 31 15 31 0 0 0 54 31 13
2014 PM-05 9 45 9 27 0 9 0 60 30 11
2014 PM-06 30 50 10 10 0 0 0 80 10 10
2011 PM 27 32 13 18 10 0 0 58 28 60
2011 PM-03 24 18 12 29 18 0 0 41 47 17
2011 PM-04 43 14 14 29 0 0 0 57 29 14
2011 PM-05 20 60 20 0 0 0 0 80 0 10
2011 PM-06 18 45 0 18 18 0 0 64 36 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 18 16 20 27 1 2 34 49 55
2017 PM-03 7 10 21 26 29 3 4 19 59 28
2014 PM 9 38 21 10 17 4 0 49 29 75
2014 PM-03 12 15 27 12 35 0 0 27 46 26
2014 PM-04 8 54 15 8 15 0 0 62 23 13
2014 PM-05 9 36 27 18 0 9 0 50 20 11
2014 PM-06 0 40 20 20 10 10 0 44 33 10
2011 PM 22 35 12 10 22 0 0 57 32 60
2011 PM-03 18 18 18 6 41 0 0 35 47 17
2011 PM-04 36 21 14 14 14 0 0 57 29 14
2011 PM-05 20 70 10 0 0 0 0 90 0 10
2011 PM-06 9 27 9 27 27 0 0 36 55 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 39 26 16 6 3 0 51 23 55
2017 PM-03 13 32 33 11 7 3 0 47 19 28

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 42 18 7 0 3 0 74 7 55
2017 PM-03 25 43 21 4 0 7 0 73 4 28
2014 PM 27 36 17 7 4 9 0 70 12 75
2014 PM-03 35 27 19 12 4 4 0 64 16 26
2014 PM-04 15 46 23 0 8 8 0 67 8 13
2014 PM-05 36 45 9 0 0 9 0 90 0 11
2014 PM-06 40 20 10 10 10 10 0 67 22 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 31 19 13 4 0 0 64 17 54
2017 PM-03 36 30 23 8 4 0 0 66 11 27
2014 PM 25 41 20 3 7 5 0 69 10 75
2014 PM-03 31 42 12 0 12 4 0 76 12 26
2014 PM-04 15 46 31 0 8 0 0 62 8 13
2014 PM-05 27 36 27 9 0 0 0 64 9 11
2014 PM-06 30 20 30 0 10 10 0 56 11 10
2011 PM 30 37 22 8 3 0 0 67 12 60
2011 PM-03 35 24 12 24 6 0 0 59 29 17
2011 PM-04 14 50 36 0 0 0 0 64 0 14
2011 PM-05 20 60 20 0 0 0 0 80 0 10
2011 PM-06 45 18 18 9 9 0 0 64 18 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 45 9 6 2 0 0 83 8 54
2017 PM-03 39 49 4 8 0 0 0 89 8 27
2014 PM 38 46 10 1 5 0 0 84 7 75
2014 PM-03 50 35 4 0 12 0 0 85 12 26
2014 PM-04 23 54 15 0 8 0 0 77 8 13
2014 PM-05 45 45 9 0 0 0 0 91 0 11
2014 PM-06 40 60 0 0 0 0 0 100 0 10
2011 PM 47 40 5 7 2 0 0 87 8 60
2011 PM-03 53 29 0 12 6 0 0 82 18 17
2011 PM-04 36 50 14 0 0 0 0 86 0 14
2011 PM-05 50 50 0 0 0 0 0 100 0 10
2011 PM-06 45 36 0 18 0 0 0 82 18 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 30 17 19 9 0 0 55 28 54
2017 PM-03 29 30 15 23 4 0 0 58 27 27
2014 PM 22 47 16 9 5 0 0 70 14 75
2014 PM-03 15 42 19 12 12 0 0 58 23 26
2014 PM-04 31 38 23 0 8 0 0 69 8 13
2014 PM-05 27 64 9 0 0 0 0 91 0 11
2014 PM-06 20 70 0 10 0 0 0 90 10 10
2011 PM 35 45 13 0 5 2 0 81 5 60
2011 PM-03 35 47 6 0 12 0 0 82 12 17
2011 PM-04 14 64 14 0 0 7 0 85 0 14
2011 PM-05 40 40 20 0 0 0 0 80 0 10
2011 PM-06 45 36 18 0 0 0 0 82 0 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 41 17 13 4 0 0 67 17 54
2017 PM-03 36 38 15 11 0 0 0 73 11 27
2014 PM 20 53 19 4 5 0 0 72 9 75
2014 PM-03 12 54 19 4 12 0 0 65 15 26
2014 PM-04 23 46 15 8 8 0 0 69 15 13
2014 PM-05 27 64 9 0 0 0 0 91 0 11
2014 PM-06 20 70 10 0 0 0 0 90 0 10
2011 PM 33 48 13 2 3 0 0 82 5 60
2011 PM-03 35 41 18 0 6 0 0 76 6 17
2011 PM-04 14 71 14 0 0 0 0 86 0 14
2011 PM-05 40 50 10 0 0 0 0 90 0 10
2011 PM-06 45 36 9 9 0 0 0 82 9 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 26 19 13 13 2 0 55 26 54
2017 PM-03 36 19 23 8 11 4 0 57 20 27
2014 PM 25 34 15 14 10 0 1 60 25 75
2014 PM-03 12 46 12 12 19 0 0 58 31 26
2014 PM-04 38 15 15 15 8 0 8 58 25 13
2014 PM-05 18 45 27 9 0 0 0 64 9 11
2014 PM-06 20 30 10 30 10 0 0 50 40 10
2011 PM 37 33 13 7 5 5 0 74 12 60
2011 PM-03 35 29 6 12 12 6 0 69 25 17
2011 PM-04 36 36 21 7 0 0 0 71 7 14
2011 PM-05 50 30 10 0 0 10 0 89 0 10
2011 PM-06 36 27 27 0 0 9 0 70 0 11
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 28 45 27 55
2017 PM-03 26 57 18 28
2014 PM 29 37 34 75
2014 PM-03 31 35 35 26
2014 PM-04 46 38 15 13
2014 PM-05 27 36 36 11
2014 PM-06 20 20 60 10
2011 PM 20 53 27 60
2011 PM-03 24 47 29 17
2011 PM-04 21 57 21 14
2011 PM-05 10 70 20 10
2011 PM-06 9 64 27 11

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 20 20 40 7 0 13 15
2014 PM 18 27 27 9 9999 18 22
2011 PM 25 42 17 0 9999 17 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 16 84 55
2014 PM 20 80 75
2014 PM-03 35 65 26
2014 PM-05 0 100 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 18 29 15 4 20 4 38 24 55
2017 PM-03 18 4 40 11 4 21 4 28 19 28
2014 PM 5 22 21 12 8 28 4 41 29 75
2014 PM-03 4 23 23 12 15 15 8 35 35 26
2014 PM-04 15 23 15 0 8 38 0 63 13 13
2014 PM-05 0 18 45 9 0 18 9 25 13 11
2014 PM-06 10 20 0 20 10 40 0 50 50 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 29 20 15 2 7 0 60 18 55
2017 PM-03 28 15 37 11 0 9 0 47 12 28
2014 PM 13 30 25 13 7 11 1 49 22 75
2014 PM-03 15 12 38 15 12 4 4 29 29 26
2014 PM-04 23 38 15 0 8 15 0 73 9 13
2014 PM-05 18 36 36 9 0 0 0 55 9 11
2014 PM-06 10 50 0 20 10 10 0 67 33 10
2011 PM 33 37 18 5 3 3 0 72 9 60
2011 PM-03 35 24 12 12 12 6 0 63 25 17
2011 PM-04 43 29 21 7 0 0 0 71 7 14
2011 PM-05 20 80 0 0 0 0 0 100 0 10
2011 PM-06 27 45 18 0 0 9 0 80 0 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 42 14 3 6 0 0 77 9 55
2017 PM-03 32 47 11 7 4 0 0 79 10 28
2014 PM 25 58 11 7 0 0 0 82 7 75
2014 PM-03 27 62 4 8 0 0 0 88 8 26
2014 PM-04 8 77 15 0 0 0 0 85 0 13
2014 PM-05 18 82 0 0 0 0 0 100 0 11
2014 PM-06 50 30 10 10 0 0 0 80 10 10
2011 PM 22 62 12 5 0 0 0 83 5 60
2011 PM-03 18 65 6 12 0 0 0 82 12 17
2011 PM-04 36 50 14 0 0 0 0 86 0 14
2011 PM-05 10 80 10 0 0 0 0 90 0 10
2011 PM-06 36 64 0 0 0 0 0 100 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 2 14 22 17 6 35 6 27 37 55
2017 PM-03 0 18 32 11 0 39 0 29 18 28
2014 PM 5 14 30 13 5 27 5 29 27 75
2014 PM-03 4 12 31 19 8 23 4 21 37 26
2014 PM-04 0 8 23 15 8 31 15 14 43 13
2014 PM-05 0 27 36 0 0 36 0 43 0 11
2014 PM-06 10 40 30 0 10 10 0 56 11 10
2011 PM 5 27 28 8 10 17 5 40 23 60
2011 PM-03 12 12 24 12 24 18 0 29 43 17
2011 PM-04 7 21 29 7 0 21 14 44 11 14
2011 PM-05 0 50 30 10 0 10 0 56 11 10
2011 PM-06 0 45 27 0 9 18 0 56 11 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 33 16 7 0 9 0 74 8 55
2017 PM-03 38 26 18 7 0 11 0 72 8 28
2014 PM 27 33 20 7 5 8 0 66 13 75
2014 PM-03 19 35 19 8 12 8 0 58 21 26
2014 PM-04 31 23 8 15 8 15 0 64 27 13
2014 PM-05 36 27 36 0 0 0 0 64 0 11
2014 PM-06 30 30 20 10 0 10 0 67 11 10
2011 PM 43 35 10 5 3 3 0 81 9 60
2011 PM-03 41 12 24 12 6 6 0 56 19 17
2011 PM-04 57 36 0 0 0 7 0 100 0 14
2011 PM-05 30 70 0 0 0 0 0 100 0 10
2011 PM-06 45 45 0 0 9 0 0 91 9 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 33 20 6 2 9 0 70 8 55
2017 PM-03 34 29 18 7 4 7 0 68 12 28
2014 PM 13 39 19 10 5 13 0 60 18 75
2014 PM-03 12 38 27 4 12 8 0 54 17 26
2014 PM-04 8 31 15 8 8 31 0 56 22 13
2014 PM-05 18 45 27 9 0 0 0 64 9 11
2014 PM-06 30 50 0 10 0 10 0 89 11 10
2011 PM 33 37 15 3 5 7 0 75 9 60
2011 PM-03 29 12 24 6 12 18 0 50 21 17
2011 PM-04 36 43 14 0 0 7 0 85 0 14
2011 PM-05 20 70 0 10 0 0 0 90 10 10
2011 PM-06 45 45 0 0 9 0 0 91 9 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 18 24 3 4 29 5 53 11 55
2017 PM-03 21 15 32 0 4 25 3 50 5 28
2014 PM 7 19 29 3 7 30 7 40 15 75
2014 PM-03 8 15 31 0 12 23 12 35 18 26
2014 PM-04 8 31 15 0 8 31 8 63 13 13
2014 PM-05 9 9 45 0 0 36 0 29 0 11
2014 PM-06 10 0 20 10 10 40 10 20 40 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 37 13 4 4 13 0 77 9 55
2017 PM-03 34 26 22 0 4 14 0 70 4 28
2014 PM 13 36 22 4 5 17 3 61 11 75
2014 PM-03 15 27 19 4 12 15 8 55 20 26
2014 PM-04 23 31 23 0 8 15 0 64 9 13
2014 PM-05 9 45 36 0 0 9 0 60 0 11
2014 PM-06 20 30 10 20 0 20 0 63 25 10
2011 PM 37 40 12 2 3 7 0 82 5 60
2011 PM-03 41 29 6 6 6 12 0 80 13 17
2011 PM-04 43 29 29 0 0 0 0 71 0 14
2011 PM-05 20 70 0 0 0 10 0 100 0 10
2011 PM-06 27 45 9 0 9 9 0 80 10 11
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 28 15 9 13 0 0 63 22 55
2017 PM-03 38 29 15 7 11 0 0 68 18 28

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 19 32 17 22 2 0 28 40 55
2017 PM-03 9 18 50 4 15 4 0 29 19 28

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 27 21 5 8 0 4 65 14 54
2017 PM-03 44 37 11 0 4 0 4 84 4 27

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 7 20 18 41 2 0 19 60 55
2017 PM-03 12 11 22 21 29 4 0 24 53 28

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 34 9 7 7 0 4 75 15 55
2017 PM-03 39 39 15 0 4 0 4 81 4 28

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 35 22 7 7 0 0 64 15 55
2017 PM-03 13 51 21 7 7 0 0 64 15 28

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 35 17 11 9 0 2 63 20 55
2017 PM-03 34 36 18 4 7 0 0 71 11 28

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 25 14 13 16 0 4 54 31 55
2017 PM-03 32 31 15 11 11 0 0 63 22 28

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 32 7 16 13 0 0 64 29 55
2017 PM-03 38 37 7 7 11 0 0 75 18 28

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 39 27 23 7 2 0 2 67 9 54
2017 PM-03 30 36 27 4 4 0 0 66 8 27

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 22 11 9 0 0 2 79 9 55
2017 PM-03 57 29 7 7 0 0 0 85 7 28

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 82 7 4 5 2 0 0 89 7 55
2017 PM-03 85 4 4 7 0 0 0 89 7 28

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 33 11 4 2 0 2 83 6 55
2017 PM-03 46 35 7 7 0 0 4 85 8 28

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 18 17 4 7 0 0 72 11 55
2017 PM-03 57 18 18 0 7 0 0 74 7 28

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 19 7 0 3 0 21 86 4 55
2017 PM-03 62 11 7 0 0 0 20 91 0 28

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 27 9 4 0 0 2 87 4 55
2017 PM-03 61 24 11 0 0 0 4 89 0 28

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 80 15 2 0 2 0 2 96 2 55
2017 PM-03 78 15 4 0 0 0 4 96 0 28

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 57 21 9 9 2 0 2 79 11 55
2017 PM-03 43 32 11 11 0 0 4 77 11 28

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 23 35 22 11 0 0 32 33 55
2017 PM-03 7 28 35 22 7 0 0 35 29 28

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 26 30 20 9 0 0 29 41 54
2017 PM-03 11 31 37 14 8 0 0 21 41 27

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 39 11 9 7 0 0 72 17 55
2017 PM-03 45 33 4 11 7 0 0 78 18 28

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 27 18 20 20 0 0 42 40 55
2017 PM-03 24 25 15 14 22 0 0 49 36 28
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 22 78 55
2017 PM-03 26 74 28
2014 PM 25 75 75
2014 PM-03 31 69 26
2014 PM-05 0 100 11

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 83 17 12
2014 PM 68 32 19

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 49 10 10 0 0 0 80 10 10
2014 PM 38 54 0 0 8 0 0 92 8 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 27 9 7 17 2 0 39 61 55
2017 PM-03 43 28 0 4 22 4 0 44 56 28

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 25 32
2017 PM-03 21 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 41 32
2017 PM-03 26 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 16 32
2017 PM-03 21 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 47 32
2017 PM-03 27 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 3 32
2017 PM-03 7 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 47 32
2017 PM-03 60 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 12 30 18 15 3 22 33
2017 PM-03 21 31 14 7 0 27 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 21 21 15 25 0 12 30 46 33
2017 PM-03 7 19 26 14 21 0 14 30 40 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 18 9 17 49 0 3 22 69 33
2017 PM-03 0 12 21 26 34 0 7 13 65 15
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