2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - PH

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 9 72 5 9 5 0 0 81 14 21
2017 PH-01 9 73 0 18 0 0 0 82 18 11
2014 PH 18 47 9 14 11 0 0 66 25 21
2011 PH 36 29 7 21 7 0 0 64 29 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 57 14 15 5 9 0 0 71 14 21
2017 PH-01 64 18 9 0 9 0 0 82 9 11
2014 PH 51 14 15 9 9 0 0 66 19 21
2011 PH 64 21 0 14 0 0 0 86 14 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 52 20 19 5 5 0 0 72 9 21
2017 PH-01 55 18 18 0 9 0 0 73 9 11
2014 PH 61 9 20 5 5 0 0 70 9 21
2011 PH 57 29 0 7 7 0 0 86 14 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 43 20 23 9 0 0 47 33 21
2017 PH-01 0 55 18 27 0 0 0 55 27 11
2014 PH 33 24 9 15 19 0 0 56 34 21
2011 PH 29 14 7 36 14 0 0 43 50 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 9 49 23 14 5 0 0 58 19 21
2017 PH-01 18 45 18 9 9 0 0 64 18 11
2014 PH 19 24 24 25 5 0 4 44 31 21
2011 PH 21 50 21 0 7 0 0 71 7 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 42 53 5 0 0 0 0 95 0 21
2017 PH-01 55 45 0 0 0 0 0 100 0 11
2014 PH 51 39 5 5 0 0 0 91 5 21
2011 PH 71 21 7 0 0 0 0 93 0 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 51 44 5 0 0 0 0 95 0 21
2017 PH-01 82 18 0 0 0 0 0 100 0 11
2014 PH 57 38 5 0 0 0 0 95 0 21
2011 PH 71 29 0 0 0 0 0 100 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 57 5 9 5 0 0 81 15 21
2017 PH-01 36 55 0 9 0 0 0 91 9 11
2014 PH 42 39 19 0 0 0 0 81 0 21

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 23 25 9 10 0 0 56 19 21
2017 PH-01 45 18 18 9 9 0 0 64 18 11
2014 PH 37 28 20 5 5 0 5 69 10 21
2011 PH 43 50 7 0 0 0 0 93 0 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 19 14 19 15 5 6 47 37 21
2017 PH-01 27 36 9 18 9 0 0 64 27 11
2014 PH 24 15 9 19 28 0 5 41 49 21
2011 PH 43 36 0 0 21 0 0 79 21 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 28 47 15 9 0 0 0 75 9 21
2017 PH-01 55 18 9 18 0 0 0 73 18 11
2014 PH 42 49 5 0 0 5 0 95 0 21
2011 PH 50 29 14 7 0 0 0 79 7 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 42 29 19 5 0 0 47 24 21
2017 PH-01 9 45 18 18 9 0 0 55 27 11
2014 PH 19 33 19 25 5 0 0 52 30 21
2011 PH 14 50 7 21 7 0 0 64 29 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 53 19 5 5 0 0 72 9 21
2017 PH-01 18 64 9 0 9 0 0 82 9 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 61 9 5 0 0 6 85 5 21
2017 PH-01 27 64 0 9 0 0 0 91 9 11
2014 PH 53 33 9 5 0 0 0 86 5 21
2011 PH 50 21 21 7 0 0 0 71 7 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 47 25 10 5 0 0 61 15 21
2017 PH-01 27 27 27 9 9 0 0 55 18 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 50 45 5 0 0 0 0 95 0 20
2017 PH-01 60 30 10 0 0 0 0 90 0 10
2014 PH 67 33 0 0 0 0 0 100 0 21
2011 PH 43 57 0 0 0 0 0 100 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 49 16 20 5 0 0 59 25 20
2017 PH-01 20 40 10 20 10 0 0 60 30 10
2014 PH 14 53 23 0 5 0 5 71 5 21
2011 PH 43 36 0 21 0 0 0 79 21 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 20 29 31 20 0 0 0 49 20 20
2017 PH-01 40 20 10 30 0 0 0 60 30 10
2014 PH 19 34 38 9 0 0 0 53 9 21

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 39 21 20 10 0 0 49 30 20
2017 PH-01 20 50 0 10 20 0 0 70 30 10
2014 PH 23 24 28 25 0 0 0 47 25 21
2011 PH 36 50 7 7 0 0 0 86 7 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 39 51 10 0 0 0 0 90 0 20
2017 PH-01 60 30 10 0 0 0 0 90 0 10
2014 PH 43 52 5 0 0 0 0 95 0 21
2011 PH 64 29 0 7 0 0 0 93 7 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 38 39 19 0 5 0 0 77 5 21
2017 PH-01 55 27 9 0 9 0 0 82 9 11
2014 PH 43 33 20 5 0 0 0 75 5 21
2011 PH 31 46 15 8 0 0 0 77 8 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 29 39 19 9 0 0 28 33 21
2017 PH-01 9 36 27 18 9 0 0 27 45 11
2014 PH 0 20 28 38 9 5 0 49 21 21
2011 PH 21 0 36 36 7 0 0 43 21 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 40 21 24 0 5 0 26 52 20
2017 PH-01 18 36 18 27 0 0 0 27 55 11
2014 PH 9 19 43 19 9 0 0 28 28 21
2011 PH 14 14 36 29 7 0 0 36 29 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 15 28 29 23 5 0 0 28 43 21
2017 PH-01 9 36 27 18 9 0 0 27 45 11
2014 PH 15 14 33 24 14 0 0 38 30 21
2011 PH 29 14 36 7 14 0 0 21 43 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 5 44 28 19 0 5 49 5 21
2017 PH-01 0 9 45 18 18 0 9 40 10 11
2014 PH 6 14 28 38 14 0 0 52 20 21
2011 PH 7 7 29 50 7 0 0 57 14 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 25 33 23 14 5 0 0 19 58 21
2017 PH-01 18 45 9 27 0 0 0 27 64 11
2014 PH 15 24 37 9 14 0 0 24 39 21
2011 PH 7 29 43 21 0 0 0 21 36 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 29 23 20 9 0 5 31 45 21
2017 PH-01 27 18 45 9 0 0 0 9 45 11
2014 PH 20 19 28 19 14 0 0 33 39 21
2011 PH 14 29 21 7 29 0 0 36 43 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 5 48 23 5 0 0 28 24 21
2017 PH-01 18 9 45 27 0 0 0 27 27 11
2014 PH 11 9 38 24 5 14 0 33 23 21
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 51 9 10 9 5 0 15 72 17 21
2017 PH-01 73 18 0 0 9 0 0 91 9 11
2014 PH 75 5 9 0 5 0 6 85 5 21
2011 PH 71 7 7 7 0 0 7 85 8 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 34 28 9 19 5 0 41 30 21
2017 PH-01 9 36 18 0 27 9 0 50 30 11
2014 PH 19 19 24 34 5 0 0 38 39 21

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 39 14 14 10 0 0 62 24 21
2017 PH-01 27 36 9 18 9 0 0 64 27 11
2014 PH 28 25 19 19 9 0 0 53 28 21

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 43 19 9 10 0 5 60 20 21
2017 PH-01 27 27 27 9 9 0 0 55 18 11
2014 PH 28 34 14 19 5 0 0 62 24 21
2011 PH 21 64 7 0 7 0 0 86 7 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 9 47 19 9 0 5 11 67 11 21
2017 PH-01 18 45 27 9 0 0 0 64 9 11
2014 PH 24 30 9 23 9 4 0 56 34 21
2011 PH 36 43 7 0 14 0 0 79 14 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 19 20 28 14 19 0 23 52 21
2017 PH-01 0 27 18 36 18 0 0 27 55 11
2014 PH 5 24 14 39 19 0 0 28 57 21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 28 67 0 5 0 0 0 95 5 21
2017 PH-01 45 45 0 9 0 0 0 91 9 11
2014 PH 28 29 23 19 0 0 0 58 19 21
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 9 37 35 9 9 0 0 47 19 21
2017 PH-01 9 45 18 18 9 0 0 55 27 11
2014 PH 24 38 23 15 0 0 0 61 15 21
2011 PH 31 54 8 8 0 0 0 85 8 13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 43 14 19 5 0 0 62 24 21
2017 PH-01 27 27 18 18 9 0 0 55 27 11
2014 PH 43 30 14 14 0 0 0 72 14 21
2011 PH 31 62 8 0 0 0 0 92 0 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 42 20 15 9 0 0 56 24 21
2017 PH-01 9 45 18 18 9 0 0 55 27 11
2014 PH 28 43 9 20 0 0 0 71 20 21
2011 PH 42 50 0 0 8 0 0 92 8 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 56 29 5 5 5 0 0 85 9 21
2017 PH-01 64 27 0 0 9 0 0 91 9 11
2014 PH 75 0 9 5 5 0 6 80 10 21
2011 PH 85 8 0 0 0 0 8 100 0 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 14 23 9 10 9 20 40 27 21
2017 PH-01 9 18 18 18 9 9 18 38 38 11
2014 PH 9 19 23 11 19 5 14 35 36 21
2011 PH 29 21 29 0 14 0 7 54 15 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 57 9 15 0 0 0 76 15 21
2017 PH-01 18 55 9 18 0 0 0 73 18 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 43 24 9 0 0 0 67 9 21
2017 PH-01 18 45 18 18 0 0 0 64 18 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 57 9 5 10 0 0 76 15 21
2017 PH-01 18 55 9 9 9 0 0 73 18 11
2014 PH 38 29 24 9 0 0 0 67 9 21
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 43 9 9 0 5 0 80 10 21
2017 PH-01 36 36 9 9 0 9 0 80 10 11
2014 PH 19 28 19 14 11 9 0 52 27 21
2011 PH 14 29 36 0 14 7 0 46 15 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 53 19 19 5 0 0 57 24 21
2017 PH-01 9 45 9 27 9 0 0 55 36 11
2014 PH 19 23 23 25 5 5 0 44 31 21
2011 PH 7 50 14 14 14 0 0 57 29 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 53 14 24 9 0 0 53 33 21
2017 PH-01 0 45 9 27 18 0 0 45 45 11
2014 PH 14 23 28 9 15 9 0 41 27 21
2011 PH 0 50 29 14 7 0 0 50 21 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 39 28 15 14 5 0 41 30 21
2017 PH-01 0 36 18 18 27 0 0 36 45 11
2014 PH 14 23 9 24 15 14 0 44 45 21
2011 PH 7 36 36 7 7 7 0 46 15 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 48 19 19 14 0 0 48 33 21
2017 PH-01 0 45 27 9 18 0 0 45 27 11
2014 PH 5 34 15 15 21 10 0 44 40 20
2011 PH 0 29 43 14 14 0 0 29 29 14
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 49 16 25 0 5 0 57 27 20
2017 PH-01 0 50 10 40 0 0 0 50 40 10
2014 PH 14 33 33 20 0 0 0 47 20 21
2011 PH 29 29 14 14 14 0 0 57 29 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 30 65 5 0 0 0 0 95 0 20
2017 PH-01 40 50 10 0 0 0 0 90 0 10
2014 PH 19 48 24 5 0 4 0 70 5 21
2011 PH 7 64 14 0 7 7 0 77 8 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 20 34 31 5 0 10 0 60 5 20
2017 PH-01 30 40 30 0 0 0 0 70 0 10
2014 PH 23 44 9 14 0 9 0 74 16 21
2011 PH 29 21 21 0 7 21 0 64 9 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 35 39 10 5 0 5 6 83 6 20
2017 PH-01 50 40 10 0 0 0 0 90 0 10
2014 PH 23 29 24 14 0 9 0 58 16 21
2011 PH 14 21 50 0 14 0 0 36 14 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 15 29 20 10 15 5 6 50 28 20
2017 PH-01 20 50 10 0 20 0 0 70 20 10
2014 PH 5 34 23 19 5 9 5 46 27 21
2011 PH 14 29 14 14 14 7 7 50 33 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 47 29 10 0 5 0 9 84 5 21
2017 PH-01 64 27 0 0 0 0 9 100 0 11
2014 PH 51 5 14 5 9 5 11 66 17 21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 56 14 11 9 0 9 0 77 10 21
2017 PH-01 64 18 0 0 0 18 0 100 0 11
2014 PH 70 9 5 0 5 5 6 89 5 21
2011 PH 50 21 7 7 7 0 7 77 15 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 15 24 15 29 10 0 6 42 42 20
2017 PH-01 27 27 0 27 18 0 0 55 45 11
2014 PH 23 9 9 30 24 4 0 34 56 21
2011 PH 21 43 21 7 7 0 0 64 14 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 14 14 5 33 0 29 26 54 21
2017 PH-01 9 9 9 0 55 0 18 22 67 11
2014 PH 14 5 5 30 38 0 9 21 74 21
2011 PH 7 0 21 21 36 0 14 8 67 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 47 33 10 5 0 6 50 16 21
2017 PH-01 0 55 27 9 9 0 0 55 18 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 28 48 24 0 0 0 0 76 0 21
2017 PH-01 36 45 18 0 0 0 0 82 0 11
2014 PH 47 30 14 5 0 5 0 80 5 21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 48 19 0 0 9 0 79 0 21
2017 PH-01 36 45 9 0 0 9 0 90 0 11
2014 PH 38 39 19 0 0 5 0 80 0 21
2011 PH 36 29 36 0 0 0 0 64 0 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 58 5 0 0 0 0 95 0 21
2017 PH-01 36 55 9 0 0 0 0 91 0 11
2014 PH 42 34 5 19 0 0 0 76 19 21
2011 PH 43 43 14 0 0 0 0 86 0 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 43 29 5 0 0 0 67 5 21
2017 PH-01 27 36 27 9 0 0 0 64 9 11
2014 PH 37 20 24 19 0 0 0 57 19 21
2011 PH 21 43 21 14 0 0 0 64 14 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 24 50 25 0 0 0 0 75 0 20
2017 PH-01 30 40 30 0 0 0 0 70 0 10
2014 PH 37 30 19 9 5 0 0 67 14 21
2011 PH 31 54 8 0 8 0 0 85 8 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 34 33 5 10 0 0 53 15 21
2017 PH-01 27 18 45 0 9 0 0 45 9 11
2014 PH 28 34 19 5 9 0 5 65 15 21
2011 PH 21 36 29 7 7 0 0 57 14 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PH 5 76 19 21
2017 PH-01 9 91 0 11
2014 PH 19 57 24 21
2011 PH 7 64 29 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 28 34 19 0 5 9 5 72 5 21
2017 PH-01 27 36 27 0 9 0 0 64 9 11
2014 PH 19 34 19 5 4 9 9 65 11 21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 28 63 0 0 5 5 0 95 5 21
2017 PH-01 27 64 0 0 9 0 0 91 9 11
2014 PH 33 30 38 0 0 0 0 62 0 21
2011 PH 29 64 7 0 0 0 0 93 0 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 28 52 6 9 5 0 0 80 14 21
2017 PH-01 36 64 0 0 0 0 0 100 0 11
2014 PH 58 24 9 5 0 0 5 85 5 21
2011 PH 29 57 7 0 0 7 0 92 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 9 19 39 5 5 23 0 36 13 21
2017 PH-01 0 36 36 9 0 18 0 44 11 11
2014 PH 20 19 23 5 0 19 14 58 7 21
2011 PH 7 21 36 21 0 7 7 33 25 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 53 5 9 5 9 0 79 16 21
2017 PH-01 27 36 9 18 0 9 0 70 20 11
2014 PH 38 30 19 5 0 5 5 74 5 21
2011 PH 36 29 29 0 0 7 0 69 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 56 9 0 5 5 6 83 6 21
2017 PH-01 27 55 18 0 0 0 0 82 0 11
2014 PH 19 39 23 9 5 0 5 61 15 21
2011 PH 21 43 14 7 0 14 0 75 8 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PH-01 0 100 11
2014 PH 0 100 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 43 14 0 5 19 5 75 7 21
2017 PH-01 18 55 18 0 0 9 0 80 0 11
2014 PH 23 20 19 0 0 24 14 70 0 21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 62 5 0 5 5 0 89 6 21
2017 PH-01 27 64 9 0 0 0 0 91 0 11
2014 PH 37 30 28 0 0 5 0 70 0 21
2011 PH 50 29 21 0 0 0 0 79 0 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 14 33 9 19 0 6 35 31 21
2017 PH-01 36 9 18 18 18 0 0 45 36 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 23 33 20 23 0 0 23 43 21
2017 PH-01 0 27 36 0 36 0 0 27 36 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 28 24 9 9 0 11 52 21 21
2017 PH-01 27 27 18 18 9 0 0 55 27 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 0 14 19 15 47 5 0 15 66 21
2017 PH-01 0 18 27 9 45 0 0 18 55 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 19 23 5 5 0 15 61 11 21
2017 PH-01 45 9 27 9 9 0 0 55 18 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 33 33 0 15 0 6 50 16 21
2017 PH-01 27 36 27 0 9 0 0 64 9 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 28 29 9 9 0 6 50 20 21
2017 PH-01 27 27 27 9 9 0 0 55 18 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 19 19 19 9 5 6 47 31 21
2017 PH-01 27 18 18 18 18 0 0 45 36 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 29 9 9 15 0 0 67 24 21
2017 PH-01 36 27 9 18 9 0 0 64 27 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 39 9 5 15 0 0 71 19 21
2017 PH-01 45 36 9 0 9 0 0 82 9 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 43 23 5 5 0 6 65 10 21
2017 PH-01 18 55 18 9 0 0 0 73 9 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 70 9 5 5 5 0 6 84 11 21
2017 PH-01 73 9 9 9 0 0 0 82 9 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 37 5 15 0 0 6 79 16 21
2017 PH-01 45 27 9 18 0 0 0 73 18 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 42 33 5 15 0 0 6 79 16 21
2017 PH-01 45 36 0 18 0 0 0 82 18 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 34 20 10 5 0 0 32 79 7 20
2017 PH-01 50 10 20 0 0 0 20 75 0 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 56 24 5 5 0 0 11 90 5 21
2017 PH-01 64 18 9 9 0 0 0 82 9 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 65 9 10 5 0 0 11 83 5 21
2017 PH-01 82 9 0 9 0 0 0 91 9 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 43 5 0 5 0 11 90 5 21
2017 PH-01 64 36 0 0 0 0 0 100 0 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 42 34 19 0 0 0 47 19 21
2017 PH-01 9 36 27 27 0 0 0 45 27 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 19 53 19 0 0 0 19 29 21
2017 PH-01 9 36 45 9 0 0 0 9 45 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 42 20 10 9 5 0 59 20 21
2017 PH-01 18 64 9 0 9 0 0 82 9 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 19 39 19 5 0 0 38 23 21
2017 PH-01 27 9 27 27 9 0 0 36 36 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 34 37 0 9 19 0 0 34 66 21
2017 PH-01 27 55 0 9 9 0 0 27 73 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 14 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 7 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 14 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PH 21 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PH 7 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PH 65 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PH 0 53 15 15 8 9 13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 14 14 14 29 7 14 27 55 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 0 14 28 36 0 14 8 75 14
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