2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	59	7	9	1	83	10	97
2017	PC-02	19	55	11	11	4	74	15	27
2017	PC-03	31	52	2	14	0	83	14	42
2017	PC-04	19	81	0	0	0	100	0	21
2014	PC	24	48	3	17	8	72	25	126
2014	PC-02	20	52	0	28	0	72	28	35
2014	PC-03	26	52	6	9	7	78	17	54
2014	PC-04	22	44	0	22	11	67	33	18
2011	PC	27	53	4	12	5	80	16	104
2011	PC-02	23	53	3	13	7	77	20	30
2011	PC-03	30	53	6	9	2	83	11	53
2011	PC-04	24	59	0	6	12	82	18	17
2008	PC	35	49	4	9	3	84	12	75
2008	PC-02	21	58	5	5	11	79	16	19
2008	PC-03	31	54	0	14	0	86	14	35
2008	PC-04	54	31	15	0	0	85	0	13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	56	31	5	3	1	1	3	91	4	97
2017	PC-02	52	30	7	4	0	0	8	88	4	27
2017	PC-03	59	29	5	0	2	2	2	92	3	42
2017	PC-04	62	33	5	0	0	0	0	95	0	21
2014	PC	65	22	6	4	1	0	2	89	6	126
2014	PC-02	69	26	3	3	0	0	0	94	3	35
2014	PC-03	65	26	6	2	0	0	2	92	2	54
2014	PC-04	61	22	11	6	0	0	0	83	6	18
2011	PC	66	24	4	3	2	0	1	91	5	104
2011	PC-02	73	20	3	3	0	0	0	93	3	30
2011	PC-03	66	26	4	2	2	0	0	92	4	53
2011	PC-04	65	18	6	6	6	0	0	82	12	17
2008	PC	69	27	1	0	0	3	0	99	0	75
2008	PC-02	47	47	0	0	0	5	0	100	0	19
2008	PC-03	83	14	0	0	0	3	0	100	0	35
2008	PC-04	69	23	8	0	0	0	0	92	0	13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	55	28	5	9	2	0	1	84	11	97
2017	PC-02	48	37	4	7	4	0	0	85	11	27
2017	PC-03	67	21	5	7	0	0	0	88	7	42
2017	PC-04	53	28	10	5	5	0	0	81	10	21
2014	PC	66	18	4	6	3	0	3	87	10	126
2014	PC-02	66	26	3	3	0	0	3	94	3	35
2014	PC-03	63	22	4	4	6	0	2	87	9	54
2014	PC-04	61	11	11	11	6	0	0	72	17	18
2011	PC	56	22	4	11	6	1	1	79	17	104
2011	PC-02	70	23	0	0	3	3	0	97	3	30
2011	PC-03	51	21	6	17	6	0	0	72	23	53
2011	PC-04	53	18	6	12	12	0	0	71	24	17
2008	PC	59	25	3	8	5	0	0	84	13	75
2008	PC-02	58	32	0	5	5	0	0	89	11	19
2008	PC-03	63	23	6	6	3	0	0	86	9	35
2008	PC-04	46	31	0	8	15	0	0	77	23	13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	35	42	7	12	4	77	16	97
2017	PC-02	41	41	0	11	7	81	19	27
2017	PC-03	36	36	12	14	2	71	17	42
2017	PC-04	29	57	0	10	5	86	14	21
2014	PC	46	36	7	6	5	82	11	125
2014	PC-02	50	33	6	9	3	82	12	34
2014	PC-03	44	33	9	7	6	78	13	54
2014	PC-04	33	61	6	0	0	94	0	18
2011	PC	44	36	6	11	4	80	14	104
2011	PC-02	40	47	0	7	7	87	13	30
2011	PC-03	51	28	9	11	0	79	11	53
2011	PC-04	24	41	6	18	12	65	29	17

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	46	8	15	4	0	73	19	97
2017	PC-02	22	29	19	22	7	0	52	30	27
2017	PC-03	31	48	0	17	5	0	79	21	42
2017	PC-04	29	57	5	10	0	0	86	10	21
2014	PC	23	37	8	17	15	0	60	32	126
2014	PC-02	20	37	3	26	14	0	57	40	35
2014	PC-03	20	43	9	13	15	0	63	28	54
2014	PC-04	22	44	6	22	6	0	67	28	18
2011	PC	35	41	9	9	5	2	77	14	104
2011	PC-02	27	43	13	17	0	0	70	17	30
2011	PC-03	40	42	6	4	8	2	83	12	53
2011	PC-04	35	47	6	6	6	0	82	12	17
2008	PC	27	52	11	11	0	0	79	11	75
2008	PC-02	21	58	5	16	0	0	79	16	19
2008	PC-03	23	60	9	9	0	0	83	9	35
2008	PC-04	38	38	23	0	0	0	77	0	13

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	40	45	6	7	2	0	85	9	97
2017	PC-02	26	70	0	4	0	0	96	4	27
2017	PC-03	45	41	7	7	0	0	86	7	42
2017	PC-04	53	24	14	0	9	0	77	9	21
2014	PC	37	44	7	7	5	0	81	12	126
2014	PC-02	15	65	11	9	0	0	80	9	35
2014	PC-03	43	41	2	7	7	0	83	15	54
2014	PC-04	50	22	6	6	17	0	72	22	18
2011	PC	55	37	5	1	2	1	92	3	104
2011	PC-02	53	37	10	0	0	0	90	0	30
2011	PC-03	60	32	2	2	4	0	92	6	53
2011	PC-04	53	47	0	0	0	0	100	0	17
2008	PC	55	32	8	3	3	0	87	5	75
2008	PC-02	32	53	16	0	0	0	84	0	19
2008	PC-03	66	23	0	6	6	0	89	11	35
2008	PC-04	54	31	15	0	0	0	85	0	13

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	50	37	6	6	1	87	7	97
2017	PC-02	37	56	7	0	0	93	0	27
2017	PC-03	57	28	5	10	0	86	10	42
2017	PC-04	62	29	0	9	0	91	9	21
2014	PC	45	41	5	7	2	85	10	126
2014	PC-02	26	60	3	11	0	86	11	35
2014	PC-03	44	41	4	7	4	85	11	54
2014	PC-04	50	22	11	11	6	72	17	18
2011	PC	55	37	4	4	1	91	5	104
2011	PC-02	47	40	7	7	0	87	7	30
2011	PC-03	60	34	0	4	2	94	6	53
2011	PC-04	47	41	12	0	0	88	0	17
2008	PC	51	43	3	4	0	93	4	75
2008	PC-02	21	68	0	11	0	89	11	19
2008	PC-03	60	34	3	3	0	94	3	35
2008	PC-04	62	38	0	0	0	100	0	13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	42	5	5	4	86	9	97
2017	PC-02	37	41	7	11	4	78	15	27
2017	PC-03	43	45	5	5	2	88	7	42
2017	PC-04	62	38	0	0	0	100	0	21
2014	PC	53	35	7	3	2	87	5	126
2014	PC-02	55	34	6	6	0	89	6	35
2014	PC-03	59	31	4	4	2	91	6	54
2014	PC-04	56	33	6	0	6	89	6	18

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	36	12	6	2	0	0	80	8	97
2017	PC-02	41	37	11	4	7	0	0	78	11	27
2017	PC-03	50	31	12	7	0	0	0	81	7	42
2017	PC-04	33	48	10	10	0	0	0	81	10	21
2014	PC	40	33	13	9	6	0	1	73	15	126
2014	PC-02	34	40	11	6	6	0	3	77	12	35
2014	PC-03	46	24	9	15	6	0	0	70	20	54
2014	PC-04	39	39	11	11	0	0	0	78	11	18
2011	PC	40	38	9	9	4	1	0	79	13	104
2011	PC-02	43	33	13	7	3	0	0	77	10	30
2011	PC-03	36	43	6	11	2	2	0	81	13	53
2011	PC-04	47	29	12	0	12	0	0	76	12	17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	33	24	12	9	12	2	7	64	23	97
2017	PC-02	22	26	15	19	15	0	4	50	35	27
2017	PC-03	43	21	9	5	10	5	7	73	16	42
2017	PC-04	38	33	10	5	0	0	14	83	6	21
2014	PC	29	24	15	10	15	2	4	56	27	126
2014	PC-02	26	31	3	15	20	3	3	60	37	35
2014	PC-03	31	19	17	9	15	4	6	55	27	54
2014	PC-04	33	22	17	22	6	0	0	56	28	18
2011	PC	25	28	11	21	13	2	1	54	35	104
2011	PC-02	27	30	13	17	13	0	0	57	30	30
2011	PC-03	23	30	11	23	8	4	2	56	32	53
2011	PC-04	29	18	6	24	24	0	0	47	47	17
2008	PC	34	20	14	16	12	1	3	56	30	74
2008	PC-02	21	37	11	16	16	0	0	58	32	19
2008	PC-03	32	18	12	18	15	3	3	53	34	34
2008	PC-04	38	8	15	23	8	0	8	50	33	13

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	48	6	9	9	1	75	18	97
2017	PC-02	15	55	7	15	8	0	70	22	27
2017	PC-03	28	48	2	5	14	2	78	20	42
2017	PC-04	38	29	14	14	5	0	67	19	21
2014	PC	24	46	10	11	10	0	69	21	126
2014	PC-02	18	43	11	17	11	0	60	28	35
2014	PC-03	24	44	13	7	11	0	69	19	54
2014	PC-04	22	33	6	22	17	0	56	39	18
2011	PC	33	41	8	9	10	0	74	18	104
2011	PC-02	20	50	7	13	10	0	70	23	30
2011	PC-03	34	42	9	6	9	0	75	15	53
2011	PC-04	47	29	6	6	12	0	76	18	17
2008	PC	35	41	7	9	8	0	76	17	75
2008	PC-02	26	47	11	0	16	0	74	16	19
2008	PC-03	40	40	3	14	3	0	80	17	35
2008	PC-04	38	38	8	8	8	0	77	15	13

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	26	13	21	12	2	53	34	97
2017	PC-02	11	33	11	30	15	0	44	45	27
2017	PC-03	38	21	7	17	14	2	61	32	42
2017	PC-04	19	33	24	19	0	5	55	20	21
2014	PC	14	41	12	17	16	0	55	33	126
2014	PC-02	11	37	9	23	20	0	49	43	35
2014	PC-03	20	41	6	19	15	0	61	33	54
2014	PC-04	0	44	22	11	22	0	44	33	18
2011	PC	18	34	13	18	16	0	52	35	104
2011	PC-02	17	37	7	23	17	0	53	40	30
2011	PC-03	19	34	9	19	19	0	53	38	53
2011	PC-04	12	35	35	6	12	0	47	18	17

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	19	40	13	16	10	1	60	26	97
2017	PC-02	4	37	22	26	11	0	41	37	27
2017	PC-03	26	38	12	12	10	2	66	22	42
2017	PC-04	29	43	5	19	5	0	72	23	21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	40	9	10	10	0	71	20	97
2017	PC-02	11	44	11	22	11	0	55	34	27
2017	PC-03	41	36	7	5	12	0	76	17	42
2017	PC-04	43	43	5	10	0	0	86	10	21
2014	PC	36	38	8	8	10	0	74	18	126
2014	PC-02	20	40	6	17	17	0	60	34	35
2014	PC-03	35	41	7	6	11	0	76	17	54
2014	PC-04	50	22	11	6	11	0	72	17	18
2011	PC	35	38	9	12	5	2	75	17	104
2011	PC-02	27	37	10	23	3	0	63	27	30
2011	PC-03	38	40	8	6	6	4	80	12	53
2011	PC-04	35	35	12	12	6	0	71	18	17
2008	PC	45	36	5	8	3	3	84	11	75
2008	PC-02	21	58	5	11	5	0	79	16	19
2008	PC-03	60	20	6	11	3	0	80	14	35
2008	PC-04	54	46	0	0	0	0	100	0	13

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	34	15	13	11	1	60	24	97
2017	PC-02	15	37	22	19	7	0	52	26	27
2017	PC-03	31	33	14	5	14	2	66	20	42
2017	PC-04	29	33	14	19	5	0	62	24	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	42	43	8	6	0	86	6	96
2017	PC-02	26	59	15	0	0	85	0	27
2017	PC-03	51	34	5	10	0	85	10	41
2017	PC-04	43	38	10	10	0	81	10	21
2014	PC	56	27	9	7	2	82	9	126
2014	PC-02	43	37	9	11	0	80	11	35
2014	PC-03	50	30	9	7	4	80	11	54
2014	PC-04	50	17	22	6	6	67	11	18
2011	PC	54	33	4	9	1	87	10	104
2011	PC-02	43	47	3	7	0	90	7	30
2011	PC-03	57	32	4	6	2	89	8	53
2011	PC-04	59	12	6	24	0	71	24	17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	42	11	16	2	71	18	96
2017	PC-02	19	44	15	19	4	63	22	27
2017	PC-03	34	44	7	15	0	78	15	41
2017	PC-04	29	47	5	14	5	76	19	21
2014	PC	19	44	14	14	9	63	23	126
2014	PC-02	11	43	17	20	9	55	28	35
2014	PC-03	28	35	17	9	11	63	20	54
2014	PC-04	17	39	11	22	11	56	33	18
2011	PC	29	38	11	15	8	66	23	104
2011	PC-02	17	50	17	13	3	67	17	30
2011	PC-03	34	28	9	17	11	62	28	53
2011	PC-04	35	47	0	12	6	82	18	17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	37	27	19	12	5	64	17	96
2017	PC-02	33	19	26	19	4	52	22	27
2017	PC-03	41	32	15	2	10	73	12	41
2017	PC-04	29	33	19	19	0	62	19	21
2014	PC	31	28	19	14	8	59	22	126
2014	PC-02	20	40	14	14	11	60	26	35
2014	PC-03	37	28	13	17	6	65	22	54
2014	PC-04	17	22	28	17	17	39	33	18

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	38	15	13	8	0	64	21	96
2017	PC-02	19	41	11	22	8	0	59	30	27
2017	PC-03	27	42	15	5	12	0	68	17	41
2017	PC-04	29	33	19	14	5	0	62	19	21
2014	PC	27	27	14	19	13	0	54	32	126
2014	PC-02	20	23	23	14	20	0	43	34	35
2014	PC-03	28	31	7	20	13	0	59	33	54
2014	PC-04	17	28	11	28	17	0	44	44	18
2011	PC	25	40	13	13	9	1	66	21	104
2011	PC-02	30	30	20	17	3	0	60	20	30
2011	PC-03	19	47	11	11	11	0	66	23	53
2011	PC-04	29	35	6	12	12	6	69	25	17

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	42	11	8	5	1	75	13	96
2017	PC-02	11	63	19	7	0	0	74	7	27
2017	PC-03	41	32	5	10	10	2	75	20	41
2017	PC-04	38	29	19	9	5	0	67	14	21
2014	PC	37	35	12	8	8	0	72	16	126
2014	PC-02	23	46	14	11	6	0	69	17	35
2014	PC-03	39	31	13	11	6	0	70	17	54
2014	PC-04	28	28	6	6	33	0	56	39	18
2011	PC	41	38	11	5	6	0	79	11	104
2011	PC-02	40	43	10	0	7	0	83	7	30
2011	PC-03	42	38	9	8	4	0	79	11	53
2011	PC-04	41	29	18	0	12	0	71	12	17
2008	PC	48	29	8	13	1	0	77	15	75
2008	PC-02	47	21	16	16	0	0	68	16	19
2008	PC-03	46	31	3	20	0	0	77	20	35
2008	PC-04	54	23	15	0	8	0	77	8	13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	38	19	12	4	1	64	16	97
2017	PC-02	33	22	26	11	7	0	55	19	27
2017	PC-03	33	40	10	12	5	0	74	17	42
2017	PC-04	5	48	23	19	0	5	55	20	21
2014	PC	32	36	13	15	4	1	68	19	126
2014	PC-02	40	23	17	14	6	0	63	20	35
2014	PC-03	20	35	19	22	2	2	57	25	54
2014	PC-04	33	39	6	11	11	0	72	22	18
2011	PC	19	27	23	17	13	0	46	31	104
2011	PC-02	20	33	27	13	7	0	53	20	30
2011	PC-03	17	25	23	19	17	0	42	36	53
2011	PC-04	18	18	24	24	18	0	35	41	17
2008	PC	12	33	31	19	5	0	45	24	75
2008	PC-02	21	32	32	5	11	0	53	16	19
2008	PC-03	9	34	29	29	0	0	43	29	35
2008	PC-04	8	31	38	23	0	0	38	23	13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	23	50	14	4	0	2	19	31	97
2017	PC-02	4	34	44	15	4	0	0	19	37	27
2017	PC-03	12	17	55	12	0	0	5	13	30	42
2017	PC-04	5	14	52	19	10	0	0	29	19	21
2014	PC	15	24	46	9	4	0	1	13	40	125
2014	PC-02	11	17	60	9	0	0	3	9	29	35
2014	PC-03	15	34	36	9	4	0	2	13	50	53
2014	PC-04	28	11	44	11	6	0	0	17	39	18
2011	PC	9	36	36	15	2	1	2	17	46	103
2011	PC-02	13	37	47	3	0	0	0	3	50	30
2011	PC-03	9	36	30	17	2	2	4	20	48	53
2011	PC-04	0	35	35	24	6	0	0	29	35	17
2008	PC	1	33	43	16	7	0	0	23	35	75
2008	PC-02	5	42	26	16	11	0	0	26	47	19
2008	PC-03	0	29	43	23	6	0	0	29	29	35
2008	PC-04	0	38	54	0	8	0	0	8	38	13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	30	32	15	5	3	21	46	95
2017	PC-02	11	26	41	19	4	0	22	37	27
2017	PC-03	14	28	36	14	0	7	15	46	42
2017	PC-04	20	30	25	15	10	0	25	50	20
2014	PC	19	27	31	16	5	2	22	47	125
2014	PC-02	17	23	40	12	3	6	16	42	35
2014	PC-03	19	34	28	15	2	2	17	54	53
2014	PC-04	17	39	22	17	6	0	22	56	18
2011	PC	7	29	26	25	8	5	34	38	102
2011	PC-02	3	27	43	27	0	0	27	30	30
2011	PC-03	10	33	19	21	10	8	33	46	52
2011	PC-04	6	24	18	35	18	0	53	29	17
2008	PC	11	17	32	21	19	0	40	28	75
2008	PC-02	16	11	26	32	16	0	47	26	19
2008	PC-03	6	20	31	26	17	0	43	26	35
2008	PC-04	15	31	31	0	23	0	23	46	13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	28	28	12	3	1	1	16	56	96
2017	PC-02	30	26	29	15	0	0	0	15	56	27
2017	PC-03	17	28	36	12	2	2	2	15	47	42
2017	PC-04	33	33	19	10	5	0	0	14	67	21
2014	PC	32	26	28	11	1	0	2	12	60	126
2014	PC-02	20	40	31	6	0	0	3	6	62	35
2014	PC-03	35	19	28	15	0	0	4	15	56	54
2014	PC-04	44	39	17	0	0	0	0	0	83	18
2011	PC	24	32	25	16	0	0	3	16	58	103
2011	PC-02	13	43	30	13	0	0	0	13	57	30
2011	PC-03	30	23	25	17	0	0	6	18	56	53
2011	PC-04	29	35	18	18	0	0	0	18	65	17
2008	PC	19	31	29	13	7	0	1	20	50	75
2008	PC-02	16	37	32	11	5	0	0	16	53	19
2008	PC-03	23	31	20	20	6	0	0	26	54	35
2008	PC-04	23	23	38	0	8	0	8	8	50	13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	4	15	43	30	4	0	3	36	20	95
2017	PC-02	8	8	46	35	4	0	0	38	16	26
2017	PC-03	2	19	43	26	5	0	5	33	23	42
2017	PC-04	5	10	43	38	0	0	5	40	15	21
2014	PC	8	14	36	33	8	1	1	42	22	125
2014	PC-02	3	11	34	49	3	0	0	52	14	35
2014	PC-03	8	13	43	25	8	2	2	33	22	53
2014	PC-04	11	22	50	11	6	0	0	17	33	18
2011	PC	9	17	43	28	3	0	1	31	25	103
2011	PC-02	10	17	40	33	0	0	0	33	27	30
2011	PC-03	8	17	43	28	2	0	2	31	25	53
2011	PC-04	12	12	41	24	12	0	0	35	24	17
2008	PC	4	15	41	32	8	0	0	40	19	75
2008	PC-02	5	21	42	21	11	0	0	32	26	19
2008	PC-03	3	14	40	34	9	0	0	43	17	35
2008	PC-04	8	8	46	38	0	0	0	38	15	13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	31	23	13	3	0	3	17	59	97
2017	PC-02	26	33	19	15	4	0	4	19	62	27
2017	PC-03	24	26	26	16	2	0	5	20	53	42
2017	PC-04	38	29	28	5	0	0	0	5	67	21
2014	PC	29	26	27	15	2	0	1	17	56	124
2014	PC-02	29	33	32	6	0	0	0	6	62	34
2014	PC-03	32	28	23	15	2	0	0	17	60	53
2014	PC-04	39	17	33	6	0	0	6	6	59	18
2011	PC	28	26	32	5	5	2	3	10	57	104
2011	PC-02	23	27	37	3	3	7	0	7	54	30
2011	PC-03	34	19	30	6	8	0	4	14	55	53
2011	PC-04	18	41	29	6	0	0	6	6	63	17
2008	PC	19	24	32	15	11	0	0	25	43	75
2008	PC-02	16	21	26	26	11	0	0	37	37	19
2008	PC-03	20	23	31	9	17	0	0	26	43	35
2008	PC-04	23	38	38	0	0	0	0	0	62	13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	11	24	28	26	8	3	35	36	96
2017	PC-02	4	37	15	37	4	4	42	43	27
2017	PC-03	14	17	38	19	9	2	29	32	42
2017	PC-04	14	24	28	24	5	5	30	40	21
2014	PC	11	13	35	27	10	3	38	26	125
2014	PC-02	11	14	37	26	6	6	34	27	35
2014	PC-03	11	19	38	21	8	4	29	31	53
2014	PC-04	11	11	39	33	6	0	39	22	18
2011	PC	12	22	34	20	9	4	30	35	102
2011	PC-02	10	20	30	33	7	0	40	30	30
2011	PC-03	12	21	37	15	10	6	27	35	52
2011	PC-04	18	24	35	6	12	6	19	44	17
2008	PC	17	24	29	16	11	3	27	42	75
2008	PC-02	21	11	32	32	5	0	37	32	19
2008	PC-03	17	29	29	11	11	3	24	47	35
2008	PC-04	15	38	23	8	15	0	23	54	13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	30	34	10	1	1	1	12	53	95
2017	PC-02	15	30	41	15	0	0	0	15	45	27
2017	PC-03	17	34	29	12	2	2	2	15	54	41
2017	PC-04	38	23	33	5	0	0	0	5	62	21
2014	PC	25	24	37	8	4	3	0	12	50	126
2014	PC-02	20	28	34	9	3	6	0	13	51	35
2014	PC-03	24	26	41	6	2	2	0	8	51	54
2014	PC-04	28	17	50	0	0	6	0	0	47	18

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	70	14	4	7	0	1	4	89	7	97
2017	PC-02	63	15	4	7	0	0	11	87	8	27
2017	PC-03	79	10	5	2	0	2	2	92	3	42
2017	PC-04	67	24	0	10	0	0	0	90	10	21
2014	PC	74	14	2	3	3	0	4	92	6	126
2014	PC-02	80	11	0	3	0	0	6	97	3	35
2014	PC-03	70	11	6	6	4	0	4	85	10	54
2014	PC-04	78	17	0	0	6	0	0	94	6	18
2011	PC	71	13	5	4	4	0	3	87	8	104
2011	PC-02	83	7	3	0	3	0	3	93	3	30
2011	PC-03	66	15	6	8	2	0	4	84	10	53
2011	PC-04	59	24	6	0	12	0	0	82	12	17
2008	PC	73	19	4	1	1	0	1	93	3	75
2008	PC-02	84	11	5	0	0	0	0	95	0	19
2008	PC-03	74	23	0	0	0	0	3	100	0	35
2008	PC-04	54	23	8	8	8	0	0	77	15	13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	33	13	12	10	1	3	63	24	97
2017	PC-02	26	29	15	15	11	0	4	57	27	27
2017	PC-03	33	31	14	14	5	0	2	66	20	42
2017	PC-04	10	53	14	9	10	5	0	65	20	21
2014	PC	28	29	15	13	14	1	0	58	27	126
2014	PC-02	37	9	11	23	17	3	0	47	41	35
2014	PC-03	28	31	13	11	15	2	0	60	26	54
2014	PC-04	28	33	28	0	11	0	0	61	11	18

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	34	39	5	11	10	1	1	74	21	97
2017	PC-02	33	30	11	15	11	0	0	63	26	27
2017	PC-03	36	40	0	10	10	2	2	80	20	42
2017	PC-04	29	53	0	14	5	0	0	81	19	21
2014	PC	37	32	6	14	9	1	0	70	24	125
2014	PC-02	36	29	6	18	9	3	0	67	27	34
2014	PC-03	39	31	6	17	7	0	0	70	24	54
2014	PC-04	56	17	6	6	17	0	0	72	22	18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	33	43	8	10	5	1	0	77	15	97
2017	PC-02	29	48	4	19	0	0	0	78	19	27
2017	PC-03	33	43	12	5	5	2	0	78	10	42
2017	PC-04	33	38	10	14	5	0	0	72	19	21
2014	PC	26	36	10	19	8	1	1	63	27	126
2014	PC-02	32	28	11	17	6	3	3	64	24	35
2014	PC-03	28	35	17	15	6	0	0	63	20	54
2014	PC-04	17	50	6	17	11	0	0	67	28	18
2011	PC	33	41	10	11	6	0	0	74	16	104
2011	PC-02	43	40	7	10	0	0	0	83	10	30
2011	PC-03	25	45	15	8	8	0	0	70	15	53
2011	PC-04	41	35	0	18	6	0	0	76	24	17
2008	PC	33	36	17	7	5	1	0	70	12	75
2008	PC-02	53	26	21	0	0	0	0	79	0	19
2008	PC-03	29	37	20	3	9	3	0	68	12	35
2008	PC-04	23	46	0	23	8	0	0	69	31	13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	38	11	13	5	7	0	69	19	96
2017	PC-02	15	44	11	11	4	15	0	69	17	27
2017	PC-03	34	36	12	12	2	2	0	72	15	41
2017	PC-04	24	43	14	9	5	5	0	70	15	21
2014	PC	27	26	19	18	7	2	1	55	26	126
2014	PC-02	26	34	17	14	3	3	3	64	18	35
2014	PC-03	30	24	22	13	7	4	0	56	21	54
2014	PC-04	39	28	6	17	11	0	0	67	28	18
2011	PC	33	37	8	12	11	0	1	70	22	104
2011	PC-02	37	33	10	10	10	0	0	70	20	30
2011	PC-03	26	38	9	13	11	0	2	65	25	53
2011	PC-04	47	41	0	6	6	0	0	88	12	17
2008	PC	35	24	17	15	4	4	1	62	20	75
2008	PC-02	32	21	21	16	5	0	5	56	22	19
2008	PC-03	40	14	14	23	0	9	0	59	25	35
2008	PC-04	23	54	15	0	8	0	0	77	8	13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	28	19	21	6	9	5	46	32	93
2017	PC-02	4	12	23	31	4	19	8	21	47	26
2017	PC-03	20	24	27	17	7	2	2	46	26	41
2017	PC-04	10	50	5	15	10	5	5	66	28	20
2014	PC	12	18	16	27	15	8	4	34	47	126
2014	PC-02	6	18	11	20	17	17	11	32	52	35
2014	PC-03	13	15	19	28	17	7	2	31	49	54
2014	PC-04	17	17	28	17	17	6	0	35	35	18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	43	37	9	7	3	1	0	81	10	96
2017	PC-02	37	37	7	11	4	4	0	77	15	27
2017	PC-03	54	34	5	7	0	0	0	88	7	41
2017	PC-04	33	47	14	5	0	0	0	81	5	21
2014	PC	33	40	10	13	2	0	1	74	15	125
2014	PC-02	37	34	11	6	9	0	3	74	15	35
2014	PC-03	33	39	15	13	0	0	0	72	13	54
2014	PC-04	33	44	0	22	0	0	0	78	22	18

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	33	33	9	18	7	0	0	66	25	97
2017	PC-02	15	41	11	22	11	0	0	55	34	27
2017	PC-03	43	31	10	12	5	0	0	74	17	42
2017	PC-04	33	38	5	14	10	0	0	71	24	21
2014	PC	33	28	13	17	10	0	0	61	27	126
2014	PC-02	28	29	11	23	9	0	0	57	31	35
2014	PC-03	39	30	7	17	7	0	0	69	24	54
2014	PC-04	11	39	17	22	11	0	0	50	33	18
2011	PC	25	35	14	11	13	1	1	62	24	102
2011	PC-02	23	30	17	13	13	0	3	55	28	30
2011	PC-03	27	31	14	12	14	2	0	60	26	51
2011	PC-04	24	59	12	0	6	0	0	82	6	17
2008	PC	27	29	13	17	12	1	0	57	30	75
2008	PC-02	32	26	11	16	16	0	0	58	32	19
2008	PC-03	23	31	17	17	9	3	0	56	26	35
2008	PC-04	23	31	8	31	8	0	0	54	38	13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	31	13	12	5	1	1	70	17	97
2017	PC-02	26	33	11	19	7	4	0	61	27	27
2017	PC-03	48	29	12	10	2	0	0	76	12	42
2017	PC-04	33	33	14	14	0	0	5	70	15	21
2014	PC	37	32	12	14	2	1	2	71	16	126
2014	PC-02	40	26	11	14	6	0	3	68	20	35
2014	PC-03	39	30	11	13	2	2	4	73	16	54
2014	PC-04	22	39	17	22	0	0	0	61	22	18
2011	PC	39	26	13	12	8	3	0	67	20	103
2011	PC-02	43	23	10	10	13	0	0	67	23	30
2011	PC-03	37	31	15	10	4	4	0	70	14	52
2011	PC-04	35	24	12	18	6	6	0	63	25	17
2008	PC	35	32	15	8	9	1	0	68	18	75
2008	PC-02	37	26	5	21	11	0	0	63	32	19
2008	PC-03	26	31	26	6	9	3	0	59	15	35
2008	PC-04	38	46	0	0	15	0	0	85	15	13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	28	7	18	6	0	69	24	97
2017	PC-02	30	22	15	22	11	0	52	34	27
2017	PC-03	52	26	2	14	5	0	79	19	42
2017	PC-04	33	33	10	19	5	0	67	24	21
2014	PC	39	27	8	17	9	1	66	25	126
2014	PC-02	37	26	11	15	11	0	63	26	35
2014	PC-03	43	30	4	15	7	2	74	23	54
2014	PC-04	22	39	0	33	6	0	61	39	18
2011	PC	37	31	4	17	12	0	68	28	103
2011	PC-02	40	27	3	20	10	0	67	30	30
2011	PC-03	38	33	2	15	12	0	71	27	52
2011	PC-04	29	35	12	12	12	0	65	24	17
2008	PC	31	32	16	5	16	0	63	21	75
2008	PC-02	26	26	26	5	16	0	53	21	19
2008	PC-03	23	43	9	9	17	0	66	26	35
2008	PC-04	46	23	15	0	15	0	69	15	13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	73	18	1	3	0	1	4	96	3	97
2017	PC-02	78	7	4	0	0	0	11	96	0	27
2017	PC-03	74	21	0	0	0	2	2	100	0	42
2017	PC-04	76	19	0	5	0	0	0	95	5	21
2014	PC	79	10	4	1	3	0	3	91	4	126
2014	PC-02	86	6	0	3	0	0	6	97	3	35
2014	PC-03	78	9	6	0	4	0	4	90	4	54
2014	PC-04	78	17	0	0	6	0	0	94	6	18
2011	PC	83	9	1	1	3	0	4	95	4	103
2011	PC-02	90	7	0	0	0	0	3	100	0	30
2011	PC-03	79	8	2	2	4	0	6	92	6	52
2011	PC-04	76	18	0	0	6	0	0	94	6	17
2008	PC	89	4	1	1	3	0	1	95	4	75
2008	PC-02	100	0	0	0	0	0	0	100	0	19
2008	PC-03	94	3	0	0	0	0	3	100	0	35
2008	PC-04	62	8	8	8	15	0	0	69	23	13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	62	23	6	6	0	0	3	87	6	96
2017	PC-02	58	12	12	19	0	0	0	69	19	26
2017	PC-03	67	24	5	2	0	0	2	93	2	42
2017	PC-04	62	29	5	0	0	0	5	95	0	21
2014	PC	47	32	9	5	4	2	0	81	10	126
2014	PC-02	34	52	3	6	6	0	0	86	11	35
2014	PC-03	57	28	7	6	2	0	0	85	7	54
2014	PC-04	39	39	6	6	6	6	0	82	12	18
2011	PC	46	24	13	10	8	0	0	70	17	104
2011	PC-02	37	33	7	13	10	0	0	70	23	30
2011	PC-03	53	25	11	6	6	0	0	77	11	53
2011	PC-04	41	12	24	18	6	0	0	53	24	17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	52	35	9	2	2	87	4	96
2017	PC-02	38	46	12	0	4	85	4	26
2017	PC-03	62	33	0	5	0	95	5	42
2017	PC-04	57	19	19	0	5	76	5	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	52	31	7	5	4	1	84	9	96
2017	PC-02	50	31	12	4	4	0	81	8	26
2017	PC-03	59	29	5	5	2	0	88	7	42
2017	PC-04	38	38	10	10	0	5	80	10	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	43	30	16	4	7	73	11	96
2017	PC-02	27	38	15	12	8	65	19	26
2017	PC-03	52	29	10	2	7	81	10	42
2017	PC-04	43	28	29	0	0	71	0	21
2014	PC	37	32	9	15	7	69	22	126
2014	PC-02	28	35	11	23	3	63	26	35
2014	PC-03	46	28	6	13	7	74	20	54
2014	PC-04	22	39	11	11	17	61	28	18

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	35	20	12	5	5	10	56	21	40
2017	PC-03	12	47	12	18	0	6	6	67	20	17
2017	PC-04	13	27	27	13	0	0	20	50	17	15
2014	PC	21	43	11	7	2	3	14	75	11	43
2014	PC-03	28	39	6	0	6	0	22	86	7	18
2014	PC-04	15	38	23	15	0	0	8	58	17	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	29	14	12	8	7	63	22	97
2017	PC-02	11	33	7	26	7	15	52	39	27
2017	PC-03	41	29	14	5	5	7	75	10	42
2017	PC-04	29	38	14	10	10	0	67	19	21
2014	PC	21	28	21	16	8	6	53	25	126
2014	PC-02	6	23	28	23	6	14	33	34	35
2014	PC-03	28	30	13	17	7	6	61	25	54
2014	PC-04	33	28	11	22	6	0	61	28	18
2011	PC	22	28	25	10	13	3	51	23	104
2011	PC-02	17	27	23	17	10	7	46	29	30
2011	PC-03	23	30	23	9	13	2	54	23	53
2011	PC-04	29	24	41	0	6	0	53	6	17

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	23	29	14	21	10	2	54	32	97
2017	PC-02	7	29	30	19	11	4	38	31	27
2017	PC-03	29	31	10	21	7	2	61	29	42
2017	PC-04	29	38	5	19	10	0	67	29	21
2014	PC	12	26	26	18	14	3	40	34	126
2014	PC-02	9	15	34	23	14	6	25	39	35
2014	PC-03	9	35	22	17	13	4	46	31	54
2014	PC-04	22	17	28	11	22	0	39	33	18
2011	PC	15	24	23	16	19	2	40	36	104
2011	PC-02	17	20	23	20	17	3	38	38	30
2011	PC-03	17	23	21	17	21	2	40	38	53
2011	PC-04	12	35	35	12	6	0	47	18	17
2008	PC	18	46	20	12	4	0	64	16	74
2008	PC-02	16	42	21	16	5	0	58	21	19
2008	PC-03	18	41	21	15	6	0	59	21	34
2008	PC-04	31	46	23	0	0	0	77	0	13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	26	21	18	15	4	43	34	97
2017	PC-02	7	18	30	22	15	7	28	40	27
2017	PC-03	17	29	21	17	12	5	48	30	42
2017	PC-04	14	43	14	14	14	0	57	29	21
2014	PC	8	20	26	26	17	4	29	44	125
2014	PC-02	6	9	26	37	17	6	16	57	35
2014	PC-03	2	28	30	19	15	6	32	36	53
2014	PC-04	17	17	28	17	22	0	33	39	18
2011	PC	10	27	23	22	17	2	38	39	102
2011	PC-02	7	21	28	34	10	0	28	45	29
2011	PC-03	12	23	21	19	21	4	36	42	52
2011	PC-04	12	53	18	6	12	0	65	18	17
2008	PC	11	37	25	15	12	0	48	27	75
2008	PC-02	5	32	21	32	11	0	37	42	19
2008	PC-03	11	40	20	11	17	0	51	29	35
2008	PC-04	15	54	31	0	0	0	69	0	13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	25	16	15	19	9	0	44	38	97
2017	PC-02	7	26	15	26	19	7	0	36	48	27
2017	PC-03	17	26	14	17	14	12	0	48	35	42
2017	PC-04	14	33	24	5	24	0	0	47	29	21
2014	PC	13	21	17	21	25	3	0	35	47	126
2014	PC-02	9	9	28	17	28	9	0	19	50	35
2014	PC-03	11	28	9	22	28	2	0	40	51	54
2014	PC-04	6	33	17	17	28	0	0	39	44	18
2011	PC	16	18	20	22	18	7	1	36	43	102
2011	PC-02	10	17	24	24	14	10	0	31	42	29
2011	PC-03	19	13	19	17	25	4	2	35	45	52
2011	PC-04	18	29	12	29	0	12	0	53	33	17
2008	PC	8	24	29	19	12	8	0	35	33	75
2008	PC-02	0	37	21	37	5	0	0	37	42	19
2008	PC-03	9	17	26	14	17	17	0	31	38	35
2008	PC-04	15	31	38	15	0	0	0	46	15	13

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	14	29	18	21	14	3	0	45	36	97
2017	PC-02	4	18	37	22	15	4	0	23	39	27
2017	PC-03	19	26	14	24	12	5	0	47	38	42
2017	PC-04	14	53	10	14	10	0	0	67	23	21
2014	PC	11	27	18	21	20	2	0	39	42	126
2014	PC-02	6	17	26	15	31	6	0	24	49	35
2014	PC-03	17	26	15	24	17	2	0	43	42	54
2014	PC-04	0	56	0	22	22	0	0	56	44	18
2011	PC	11	27	19	23	19	1	1	39	42	102
2011	PC-02	14	21	24	21	21	0	0	34	41	29
2011	PC-03	12	23	17	23	21	2	2	36	46	52
2011	PC-04	6	47	18	24	6	0	0	53	29	17
2008	PC	12	33	23	23	9	0	0	45	32	75
2008	PC-02	11	21	26	26	16	0	0	32	42	19
2008	PC-03	11	34	20	23	11	0	0	46	34	35
2008	PC-04	15	46	23	15	0	0	0	62	15	13

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	42	16	14	2	1	68	16	97
2017	PC-02	4	56	19	19	4	0	59	22	27
2017	PC-03	36	26	19	17	0	2	63	17	42
2017	PC-04	33	57	5	0	5	0	90	5	21
2014	PC	16	39	19	17	8	1	55	25	126
2014	PC-02	6	37	31	14	9	3	44	23	35
2014	PC-03	22	31	17	19	11	0	54	30	54
2014	PC-04	11	50	11	17	11	0	61	28	18
2011	PC	21	46	13	12	6	2	69	18	104
2011	PC-02	10	37	27	17	7	3	48	24	30
2011	PC-03	26	47	8	9	8	2	75	17	53
2011	PC-04	24	59	6	12	0	0	82	12	17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	48	15	5	1	2	0	78	6	97
2017	PC-02	7	63	19	7	0	4	0	73	8	27
2017	PC-03	31	50	12	2	2	2	0	83	5	42
2017	PC-04	53	28	10	10	0	0	0	81	10	21
2014	PC	35	44	11	5	2	1	1	81	8	125
2014	PC-02	20	43	23	6	3	6	0	67	9	35
2014	PC-03	37	44	9	6	4	0	0	81	9	54
2014	PC-04	47	41	0	12	0	0	0	88	12	17
2011	PC	36	38	15	9	1	1	0	75	10	104
2011	PC-02	23	37	23	17	0	0	0	60	17	30
2011	PC-03	42	34	15	6	2	2	0	77	8	53
2011	PC-04	41	47	6	6	0	0	0	88	6	17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	47	13	6	3	2	1	77	9	97
2017	PC-02	22	48	15	11	0	4	0	73	12	27
2017	PC-03	28	45	12	5	7	2	0	76	12	42
2017	PC-04	33	57	5	0	0	0	5	95	0	21
2014	PC	35	40	9	8	4	2	1	78	13	126
2014	PC-02	23	43	14	11	3	6	0	70	15	35
2014	PC-03	31	39	7	7	9	2	4	75	18	54
2014	PC-04	50	39	6	6	0	0	0	89	6	18
2011	PC	29	37	11	13	7	3	1	68	21	104
2011	PC-02	23	37	20	13	0	7	0	64	14	30
2011	PC-03	30	36	6	13	11	2	2	69	25	53
2011	PC-04	29	35	12	18	6	0	0	65	24	17
2008	PC	24	52	11	8	4	1	0	77	12	75
2008	PC-02	26	53	0	21	0	0	0	79	21	19
2008	PC-03	23	51	17	3	3	3	0	76	6	35
2008	PC-04	23	46	15	8	8	0	0	69	15	13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	40	7	14	6	3	72	21	97
2017	PC-02	22	52	7	15	4	0	74	19	27
2017	PC-03	29	36	7	12	10	7	69	23	42
2017	PC-04	38	38	10	10	5	0	76	14	21
2014	PC	25	39	14	13	7	2	65	21	126
2014	PC-02	17	28	15	20	11	9	50	34	35
2014	PC-03	24	43	9	13	11	0	67	24	54
2014	PC-04	39	28	22	11	0	0	67	11	18
2011	PC	26	36	13	13	9	4	64	23	104
2011	PC-02	23	43	10	17	3	3	69	21	30
2011	PC-03	26	30	13	13	13	4	59	27	53
2011	PC-04	24	47	18	6	0	6	75	6	17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	17	31	18	12	11	9	1	54	26	97
2017	PC-02	15	30	11	19	15	11	0	50	38	27
2017	PC-03	17	36	19	7	7	12	2	61	17	42
2017	PC-04	14	38	19	19	5	5	0	55	25	21
2014	PC	16	25	15	22	15	7	1	45	39	126
2014	PC-02	11	12	14	31	20	11	0	26	58	35
2014	PC-03	15	28	20	22	7	7	0	46	32	54
2014	PC-04	22	17	6	17	28	6	6	44	50	18
2011	PC	13	23	15	24	16	7	2	39	44	104
2011	PC-02	7	30	10	37	10	7	0	39	50	30
2011	PC-03	9	21	23	21	17	6	4	33	42	53
2011	PC-04	29	24	6	18	18	6	0	56	38	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	23	12	3	3	1	5	81	7	97
2017	PC-02	37	19	19	0	7	0	19	68	9	27
2017	PC-03	64	21	7	5	0	2	0	88	5	42
2017	PC-04	57	29	5	5	5	0	0	86	10	21
2014	PC	60	20	9	4	4	0	3	83	8	126
2014	PC-02	66	20	6	3	0	0	6	91	3	35
2014	PC-03	61	15	9	7	6	0	2	77	13	54
2014	PC-04	44	44	6	0	6	0	0	89	6	18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	62	20	6	5	0	4	3	88	5	97
2017	PC-02	48	26	11	7	0	0	8	80	8	27
2017	PC-03	71	14	5	5	0	2	2	90	5	42
2017	PC-04	67	19	5	5	0	5	0	90	5	21
2014	PC	63	25	5	1	1	2	4	93	2	126
2014	PC-02	60	23	3	0	3	6	6	94	3	35
2014	PC-03	67	22	6	2	0	2	2	92	2	54
2014	PC-04	50	44	0	0	0	0	6	100	0	18
2011	PC	69	19	7	2	1	1	1	90	3	104
2011	PC-02	67	27	7	0	0	0	0	93	0	30
2011	PC-03	68	17	6	4	2	2	2	88	6	53
2011	PC-04	71	18	12	0	0	0	0	88	0	17
2008	PC	72	17	8	3	0	0	0	89	3	75
2008	PC-02	42	32	21	5	0	0	0	74	5	19
2008	PC-03	86	9	6	0	0	0	0	94	0	35
2008	PC-04	69	23	0	8	0	0	0	92	8	13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	22	42	15	11	9	1	0	64	20	96
2017	PC-02	11	41	19	19	11	0	0	52	30	27
2017	PC-03	19	55	12	5	7	2	0	76	12	42
2017	PC-04	35	30	25	10	0	0	0	65	10	20
2014	PC	16	32	12	22	16	1	1	50	38	126
2014	PC-02	14	26	6	34	20	0	0	40	54	35
2014	PC-03	22	31	9	19	17	0	2	55	36	54
2014	PC-04	0	56	11	11	22	0	0	56	33	18
2011	PC	30	39	12	9	9	1	1	71	18	104
2011	PC-02	17	47	7	23	7	0	0	63	30	30
2011	PC-03	34	40	11	2	9	2	2	76	12	53
2011	PC-04	35	35	18	6	6	0	0	71	12	17
2008	PC	24	43	16	11	7	0	0	67	17	75
2008	PC-02	11	37	37	5	11	0	0	47	16	19
2008	PC-03	26	46	9	14	6	0	0	71	20	35
2008	PC-04	54	38	8	0	0	0	0	92	0	13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	11	25	14	24	17	3	5	40	45	97
2017	PC-02	11	22	15	30	11	4	7	38	46	27
2017	PC-03	10	26	17	19	21	2	5	38	44	42
2017	PC-04	10	33	14	24	10	5	5	47	37	21
2014	PC	9	17	15	24	35	0	1	26	59	126
2014	PC-02	6	9	6	35	45	0	0	14	80	35
2014	PC-03	7	22	13	28	28	0	2	30	57	54
2014	PC-04	17	22	17	22	22	0	0	39	44	18
2011	PC	12	29	15	20	22	0	2	41	43	104
2011	PC-02	10	27	13	30	20	0	0	37	50	30
2011	PC-03	11	28	13	23	23	0	2	40	46	53
2011	PC-04	12	41	18	0	24	0	6	56	25	17
2008	PC	13	33	19	20	12	1	1	48	33	75
2008	PC-02	5	26	37	21	11	0	0	32	32	19
2008	PC-03	14	34	11	26	9	3	3	52	36	35
2008	PC-04	31	46	8	0	15	0	0	77	15	13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	35	22	13	6	3	58	19	97
2017	PC-02	18	30	33	11	8	0	48	19	27
2017	PC-03	14	47	17	12	5	5	65	18	42
2017	PC-04	33	23	29	10	0	5	60	10	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	37	32	22	4	1	4	72	5	97
2017	PC-02	22	37	30	7	0	4	61	8	27
2017	PC-03	41	33	19	5	0	2	76	5	42
2017	PC-04	47	24	14	0	5	10	79	5	21
2014	PC	31	43	21	0	1	4	77	1	126
2014	PC-02	29	43	23	0	0	6	76	0	35
2014	PC-03	30	44	22	0	0	4	77	0	54
2014	PC-04	28	61	11	0	0	0	89	0	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	51	16	4	3	2	77	7	97
2017	PC-02	19	48	22	7	4	0	67	11	27
2017	PC-03	24	57	10	5	2	2	83	7	42
2017	PC-04	29	57	5	0	5	5	90	5	21
2014	PC	24	47	17	6	2	3	74	9	126
2014	PC-02	23	46	11	9	3	9	75	12	35
2014	PC-03	24	50	19	4	2	2	75	6	54
2014	PC-04	33	50	6	6	6	0	83	11	18
2011	PC	24	43	14	12	7	1	67	19	102
2011	PC-02	14	59	10	14	3	0	72	17	29
2011	PC-03	27	37	13	12	10	2	65	22	52
2011	PC-04	29	41	18	6	6	0	71	12	17

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	46	7	7	2	0	84	9	97
2017	PC-02	26	56	7	7	4	0	81	11	27
2017	PC-03	38	47	7	5	2	0	86	7	42
2017	PC-04	53	33	10	5	0	0	86	5	21
2014	PC	30	46	14	8	1	1	77	9	126
2014	PC-02	23	54	14	9	0	0	77	9	35
2014	PC-03	33	44	13	4	4	2	79	8	54
2014	PC-04	39	33	22	6	0	0	72	6	18
2011	PC	29	43	15	9	4	0	73	13	102
2011	PC-02	17	59	7	10	7	0	76	17	29
2011	PC-03	35	35	17	10	4	0	69	13	52
2011	PC-04	35	47	18	0	0	0	82	0	17
2008	PC	37	37	15	11	0	0	75	11	75
2008	PC-02	32	42	5	21	0	0	74	21	19
2008	PC-03	43	29	20	9	0	0	71	9	35
2008	PC-04	31	62	8	0	0	0	92	0	13

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	28	41	14	13	4	68	18	96
2017	PC-02	11	44	19	22	4	55	26	27
2017	PC-03	32	44	10	10	5	76	15	41
2017	PC-04	43	28	14	10	5	71	14	21
2014	PC	22	35	19	17	7	57	24	126
2014	PC-02	11	35	31	14	9	46	23	35
2014	PC-03	24	35	20	11	9	59	20	54
2014	PC-04	22	39	6	22	11	61	33	18
2011	PC	28	37	24	6	6	64	12	104
2011	PC-02	20	43	20	7	10	63	17	30
2011	PC-03	30	28	30	6	6	58	11	53
2011	PC-04	29	47	18	6	0	76	6	17

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	36	17	14	3	66	17	97
2017	PC-02	15	41	26	19	0	55	19	27
2017	PC-03	36	41	10	10	5	76	14	42
2017	PC-04	43	23	19	10	5	67	14	21
2014	PC	18	39	19	18	6	58	24	126
2014	PC-02	11	37	28	20	3	49	23	35
2014	PC-03	17	44	19	13	7	61	20	54
2014	PC-04	22	33	6	22	17	56	39	18
2011	PC	28	32	26	10	5	60	14	104
2011	PC-02	23	30	23	17	7	53	23	30
2011	PC-03	26	36	28	6	4	62	9	53
2011	PC-04	35	29	24	12	0	65	12	17
2008	PC	31	43	13	9	4	73	13	75
2008	PC-02	32	32	16	16	5	63	21	19
2008	PC-03	34	40	11	9	6	74	14	35
2008	PC-04	15	77	8	0	0	92	0	13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	23	30	7	9	5	0	51	17	97
2017	PC-02	11	15	52	11	11	0	0	26	22	27
2017	PC-03	33	21	26	0	7	12	0	62	8	42
2017	PC-04	29	43	5	14	10	0	0	72	23	21
2014	PC	26	26	21	15	10	3	0	53	26	126
2014	PC-02	6	28	26	17	17	6	0	36	36	35
2014	PC-03	26	22	20	17	11	4	0	50	29	54
2014	PC-04	28	28	22	11	11	0	0	56	22	18
2011	PC	30	22	17	13	11	5	2	56	26	104
2011	PC-02	23	27	17	23	10	0	0	50	33	30
2011	PC-03	30	19	19	11	11	8	2	54	25	53
2011	PC-04	35	18	18	6	12	6	6	60	20	17
2008	PC	36	27	16	13	5	3	0	64	19	75
2008	PC-02	32	32	21	5	11	0	0	63	16	19
2008	PC-03	40	23	11	17	6	3	0	65	24	35
2008	PC-04	23	38	15	15	0	8	0	67	17	13

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PC	17	42	41	97
2017	PC-02	4	44	52	27
2017	PC-03	21	50	29	42
2017	PC-04	19	29	52	21
2014	PC	23	41	35	126
2014	PC-02	23	23	55	35
2014	PC-03	30	31	39	54
2014	PC-04	33	44	22	18
2011	PC	20	44	36	104
2011	PC-02	13	50	37	30
2011	PC-03	17	43	40	53
2011	PC-04	35	41	24	17

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PC	40	0	42	6	0	12	16
2014	PC	8	19	51	9	9999	13	31
2014	PC-03	6	25	50	13	9999	6	16
2011	PC	5	19	52	5	9999	19	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	14	86	97
2017	PC-03	17	83	42
2017	PC-04	0	100	21
2014	PC	14	86	125
2014	PC-03	11	89	54

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PC	47	12
2014	PC	75	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PC	60	12
2014	PC	51	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	PC	0	12
2014	PC	0	17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	PC	0	12
2014	PC	0	17

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	PC	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PC	66	13
2014	PC	44	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PC	37	13
2014	PC	42	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PC	51	13
2014	PC	40	17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PC	63	13
2014	PC	54	17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	PC	0	13
2014	PC	0	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	PC	37	13
2014	PC	30	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PC	44	13
2014	PC	51	17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PC	37	13

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	PC	0	10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PC	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PC	0	10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	PC	0	10
2014	PC	0	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PC	80	10
2014	PC	51	17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	85	15	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	26	22	7	7	22	3	52	19	97
2017	PC-02	4	19	26	11	15	15	11	30	35	27
2017	PC-03	19	24	21	7	2	26	0	58	13	42
2017	PC-04	10	47	14	5	0	24	0	75	6	21
2014	PC	13	25	24	4	9	20	5	51	17	126
2014	PC-02	6	26	23	9	9	26	3	44	24	35
2014	PC-03	13	20	20	4	9	26	7	50	19	54
2014	PC-04	11	28	17	0	11	22	11	58	17	18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	36	20	6	4	4	69	10	97
2017	PC-02	11	41	30	4	11	4	54	15	27
2017	PC-03	36	38	17	5	2	2	76	7	42
2017	PC-04	43	43	5	5	0	5	90	5	21
2014	PC	18	43	19	6	6	8	66	13	126
2014	PC-02	11	37	26	11	3	11	55	16	35
2014	PC-03	20	35	19	7	7	11	63	17	54
2014	PC-04	11	67	11	0	6	6	82	6	18
2011	PC	28	34	20	6	7	5	66	13	102
2011	PC-02	21	38	21	7	3	10	65	12	29
2011	PC-03	27	29	25	8	8	4	58	16	52
2011	PC-04	41	47	6	0	6	0	88	6	17

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	60	5	5	0	0	0	90	5	97
2017	PC-02	29	48	15	7	0	0	0	78	7	27
2017	PC-03	21	69	2	7	0	0	0	90	7	42
2017	PC-04	53	47	0	0	0	0	0	100	0	21
2014	PC	30	60	6	3	1	0	1	91	4	126
2014	PC-02	26	57	11	3	3	0	0	83	6	35
2014	PC-03	28	63	4	4	0	0	2	92	4	54
2014	PC-04	44	56	0	0	0	0	0	100	0	18
2011	PC	22	62	9	3	2	0	3	86	5	104
2011	PC-02	17	63	10	7	3	0	0	80	10	30
2011	PC-03	21	64	9	0	2	0	4	88	2	53
2011	PC-04	41	47	0	6	0	0	6	94	6	17
2008	PC	21	56	5	11	4	1	1	79	15	75
2008	PC-02	11	74	5	11	0	0	0	84	11	19
2008	PC-03	23	49	9	11	3	3	3	76	15	35
2008	PC-04	38	54	0	8	0	0	0	92	8	13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	24	15	13	10	24	4	46	33	97
2017	PC-02	4	7	26	18	15	22	7	16	47	27
2017	PC-03	12	31	5	10	12	28	2	62	31	42
2017	PC-04	10	29	14	14	0	28	5	57	21	21
2014	PC	9	22	25	9	8	19	8	42	23	126
2014	PC-02	3	9	40	9	6	23	11	17	22	35
2014	PC-03	7	22	22	7	4	28	9	47	18	54
2014	PC-04	6	33	11	17	6	17	11	54	31	18
2011	PC	7	16	27	16	6	20	8	32	31	104
2011	PC-02	10	7	37	13	3	17	13	24	24	30
2011	PC-03	8	13	28	15	8	23	6	29	32	53
2011	PC-04	0	41	12	24	0	18	6	54	31	17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	43	5	5	1	5	0	89	6	97
2017	PC-02	30	52	7	7	0	4	0	85	8	27
2017	PC-03	48	36	2	5	2	7	0	90	8	42
2017	PC-04	43	47	0	5	0	5	0	95	5	21
2014	PC	43	34	13	3	3	4	1	81	6	126
2014	PC-02	46	31	6	6	0	11	0	87	6	35
2014	PC-03	46	37	7	2	4	2	2	87	6	54
2014	PC-04	28	39	28	0	0	6	0	71	0	18
2011	PC	33	38	9	9	5	4	3	76	14	104
2011	PC-02	37	33	10	7	7	7	0	75	14	30
2011	PC-03	32	40	9	8	4	4	4	78	12	53
2011	PC-04	29	47	6	12	0	0	6	81	13	17
2008	PC	27	47	13	9	0	3	1	76	10	75
2008	PC-02	16	63	16	5	0	0	0	79	5	19
2008	PC-03	26	46	11	9	0	6	3	78	9	35
2008	PC-04	38	31	23	8	0	0	0	69	8	13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	37	45	6	4	3	6	0	87	7	97
2017	PC-02	19	59	11	7	0	4	0	81	8	27
2017	PC-03	45	43	5	0	2	5	0	92	3	42
2017	PC-04	43	43	5	0	0	10	0	95	0	21
2014	PC	35	28	15	10	2	8	1	70	14	126
2014	PC-02	35	26	9	17	0	11	3	70	20	35
2014	PC-03	35	31	9	7	6	9	2	75	15	54
2014	PC-04	39	22	28	0	0	11	0	69	0	18
2011	PC	29	37	9	12	4	8	3	73	17	104
2011	PC-02	27	37	10	13	3	10	0	70	19	30
2011	PC-03	28	38	8	11	4	8	4	74	17	53
2011	PC-04	35	35	12	6	0	6	6	80	7	17
2008	PC	27	45	11	12	3	1	1	74	15	74
2008	PC-02	32	42	11	11	5	0	0	74	16	19
2008	PC-03	18	50	6	18	3	3	3	72	22	34
2008	PC-04	46	31	15	8	0	0	0	77	8	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	7	93	97
2014	PC	7	93	125
2014	PC-03	13	87	53

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	25	27	1	1	28	8	55	3	96
2017	PC-02	4	15	39	4	0	23	15	31	6	26
2017	PC-03	14	26	19	0	2	31	7	65	4	42
2017	PC-04	10	33	24	0	0	28	5	64	0	21
2014	PC	13	19	24	4	4	29	7	51	12	126
2014	PC-02	12	11	26	9	0	34	9	41	15	35
2014	PC-03	11	15	22	4	6	35	7	45	16	54
2014	PC-04	11	28	6	6	6	33	11	70	20	18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	44	17	2	2	7	1	77	4	97
2017	PC-02	11	41	26	4	4	11	4	61	9	27
2017	PC-03	33	43	14	2	2	5	0	80	5	42
2017	PC-04	29	57	10	0	0	5	0	90	0	21
2014	PC	21	40	23	4	4	8	0	66	9	126
2014	PC-02	15	37	23	11	0	14	0	60	13	35
2014	PC-03	22	35	22	4	7	9	0	63	12	54
2014	PC-04	17	56	22	0	0	6	0	76	0	18
2011	PC	28	37	23	5	5	3	0	66	10	104
2011	PC-02	20	40	27	7	3	3	0	62	10	30
2011	PC-03	32	30	26	2	6	4	0	65	8	53
2011	PC-04	24	53	12	12	0	0	0	76	12	17

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	32	17	21	16	1	1	45	38	97
2017	PC-02	4	30	15	29	22	0	0	34	52	27
2017	PC-03	19	33	17	14	12	2	2	55	27	42
2017	PC-04	5	38	19	29	10	0	0	43	38	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	31	28	15	12	44	28	97
2017	PC-02	22	11	26	22	19	34	41	27
2017	PC-03	12	41	24	14	10	52	24	42
2017	PC-04	5	38	29	14	14	43	29	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	23	40	22	8	6	1	63	15	96
2017	PC-02	15	37	37	4	7	0	52	11	27
2017	PC-03	21	47	12	12	5	2	71	17	42
2017	PC-04	33	28	24	5	10	0	62	14	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	27	25	19	20	1	35	40	97
2017	PC-02	11	19	29	15	26	0	30	41	27
2017	PC-03	7	38	24	19	10	2	46	29	42
2017	PC-04	5	19	28	14	33	0	24	48	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	43	30	14	5	3	5	76	9	96
2017	PC-02	41	33	7	15	4	0	74	19	27
2017	PC-03	46	29	10	2	2	10	84	5	41
2017	PC-04	38	28	24	0	5	5	70	5	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	40	21	10	4	64	14	97
2017	PC-02	30	19	19	22	11	48	33	27
2017	PC-03	21	50	21	7	0	71	7	42
2017	PC-04	29	33	29	5	5	62	10	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	17	36	26	13	6	2	54	20	97
2017	PC-02	15	41	18	15	11	0	56	26	27
2017	PC-03	10	40	29	14	2	5	52	18	42
2017	PC-04	33	24	23	10	10	0	57	19	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	23	35	18	4	3	41	23	97
2017	PC-02	15	22	26	30	7	0	37	37	27
2017	PC-03	7	33	38	10	5	7	43	15	42
2017	PC-04	33	14	23	29	0	0	48	29	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	17	39	21	17	5	1	56	22	97
2017	PC-02	15	22	33	19	11	0	37	30	27
2017	PC-03	14	53	14	14	2	2	68	17	42
2017	PC-04	24	47	10	14	5	0	71	19	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	19	25	29	18	6	2	46	25	97
2017	PC-02	11	19	37	22	11	0	30	33	27
2017	PC-03	26	28	29	7	5	5	57	13	42
2017	PC-04	19	33	24	19	5	0	52	24	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	23	13	6	3	2	77	9	97
2017	PC-02	67	11	11	7	4	0	78	11	27
2017	PC-03	52	24	12	7	0	5	80	8	42
2017	PC-04	38	33	14	5	10	0	71	14	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	75	11	2	5	2	1	4	91	7	97
2017	PC-02	74	11	4	0	7	0	4	88	8	27
2017	PC-03	71	14	0	7	0	0	7	92	8	42
2017	PC-04	90	5	5	0	0	0	0	95	0	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	28	15	2	4	2	2	78	6	97
2017	PC-02	52	30	11	4	4	0	0	81	7	27
2017	PC-03	47	31	7	2	2	5	5	87	5	42
2017	PC-04	47	19	33	0	0	0	0	67	0	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	56	23	10	3	7	1	80	10	97
2017	PC-02	55	22	7	4	11	0	78	15	27
2017	PC-03	55	29	7	2	5	2	85	7	42
2017	PC-04	67	19	10	5	0	0	86	5	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	57	13	6	3	3	1	17	85	7	97
2017	PC-02	59	7	11	0	0	0	22	86	0	27
2017	PC-03	57	10	2	2	2	2	24	90	6	42
2017	PC-04	62	14	10	10	0	0	5	80	10	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	68	18	4	3	1	6	92	3	97
2017	PC-02	67	19	7	4	4	0	88	4	27
2017	PC-03	67	19	0	5	0	10	95	5	42
2017	PC-04	72	14	10	0	0	4	90	0	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	68	23	2	2	3	2	93	5	97
2017	PC-02	56	37	0	4	4	0	93	7	27
2017	PC-03	67	17	5	2	5	5	87	8	42
2017	PC-04	81	19	0	0	0	0	100	0	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	51	37	5	5	1	90	5	96
2017	PC-02	54	38	4	4	0	93	4	26
2017	PC-03	43	41	7	7	2	85	7	42
2017	PC-04	67	23	5	5	0	90	5	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	8	30	40	16	5	39	21	97
2017	PC-02	11	30	30	19	11	41	30	27
2017	PC-03	10	43	31	12	5	52	17	42
2017	PC-04	5	14	62	19	0	19	19	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	16	54	11	8	2	1	20	24	96
2017	PC-02	12	23	38	19	8	0	0	27	35	26
2017	PC-03	7	17	50	12	10	2	2	23	25	42
2017	PC-04	5	14	71	5	5	0	0	10	19	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	40	15	7	6	7	69	14	96
2017	PC-02	18	44	15	7	11	4	65	19	27
2017	PC-03	27	41	17	10	2	2	70	13	41
2017	PC-04	29	47	5	5	10	5	80	15	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	44	16	16	4	4	63	21	97
2017	PC-02	7	59	11	19	4	0	66	22	27
2017	PC-03	21	38	17	14	5	5	63	20	42
2017	PC-04	19	43	14	14	5	5	65	20	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	7	93	97
2017	PC-03	12	88	42
2014	PC	11	89	125
2014	PC-03	11	89	53
2014	PC-04	0	100	18

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	27	15	12	17	3	27	73	97
2017	PC-02	15	41	15	15	15	0	15	85	27
2017	PC-03	29	33	7	14	12	5	30	70	42
2017	PC-04	38	5	33	0	19	4	40	60	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	12	67
2017	PC-02	13	23
2017	PC-03	11	27
2017	PC-04	17	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	26	67
2017	PC-02	26	23
2017	PC-03	29	27
2017	PC-04	25	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	21	67
2017	PC-02	31	23
2017	PC-03	11	27
2017	PC-04	17	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PC	54	67
2017	PC-02	44	23
2017	PC-03	52	27
2017	PC-04	83	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PC	12	67
2017	PC-02	13	23
2017	PC-03	15	27
2017	PC-04	0	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PC	55	67
2017	PC-02	48	23
2017	PC-03	59	27
2017	PC-04	58	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PC	1	31	21	23	1	23	67
2017	PC-02	0	44	26	13	0	17	23
2017	PC-03	4	26	15	29	4	22	27
2017	PC-04	0	25	33	25	0	17	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	17	20	16	26	6	9	27	49	68
2017	PC-02	4	13	13	35	17	4	13	21	63	23
2017	PC-03	11	18	21	7	25	7	11	35	39	28
2017	PC-04	0	25	33	8	25	8	0	27	36	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	1	3	9	13	64	3	7	5	86	68
2017	PC-02	0	4	13	22	48	4	9	5	80	23
2017	PC-03	4	4	7	7	64	4	11	8	83	28
2017	PC-04	0	0	8	8	83	0	0	0	92	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)