2017 Public Service Employee Survey Results for Department of National Defence by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 45 5 14 7 0 0 74 21 9185
2017 First official language - French 30 52 6 8 3 0 0 82 12 3429
2014 First official language - English 27 44 6 15 8 0 0 71 23 10643
2014 First official language - French 29 49 8 10 4 0 0 79 13 4069
2011 First official language - English 32 48 4 12 4 0 0 80 16 11937
2011 First official language - French 36 46 6 9 2 0 0 83 11 4247
2008 First official language - English 33 46 4 11 5 0 0 80 16 8635
2008 First official language - French 36 47 6 8 3 0 0 83 10 3156

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 70 19 5 2 1 1 2 91 3 9156
2017 First official language - French 42 40 7 6 3 1 1 84 9 3427
2014 First official language - English 68 21 5 2 1 1 2 92 3 10634
2014 First official language - French 41 40 7 7 4 0 1 82 11 4066
2011 First official language - English 74 18 4 1 1 1 1 94 2 11933
2011 First official language - French 47 34 7 7 3 1 1 82 11 4248
2008 First official language - English 75 18 3 1 1 0 2 95 2 8636
2008 First official language - French 45 34 8 8 4 1 1 80 12 3154

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 75 16 4 2 1 0 2 93 3 9178
2017 First official language - French 35 30 11 14 9 0 1 65 23 3425
2014 First official language - English 73 17 4 2 1 0 2 93 3 10636
2014 First official language - French 37 30 10 12 9 0 1 68 22 4067
2011 First official language - English 77 15 4 2 1 0 2 94 3 11930
2011 First official language - French 43 26 9 13 9 0 1 69 22 4245
2008 First official language - English 77 15 3 2 1 0 3 94 3 8642
2008 First official language - French 40 27 9 13 9 0 2 68 23 3155

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 36 8 12 7 0 0 74 19 9165
2017 First official language - French 33 43 10 10 4 0 0 76 15 3423
2014 First official language - English 39 36 7 11 7 0 0 75 18 10630
2014 First official language - French 35 41 10 9 5 0 0 76 14 4059
2011 First official language - English 36 38 8 11 6 0 0 75 17 11920
2011 First official language - French 34 42 11 8 4 0 0 76 13 4246

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 36 11 16 10 0 0 62 27 9168
2017 First official language - French 25 43 15 11 5 0 0 69 16 3424
2014 First official language - English 23 36 11 17 12 0 0 59 29 10637
2014 First official language - French 24 41 16 12 7 0 0 65 19 4060
2011 First official language - English 29 39 11 12 7 0 1 69 20 11931
2011 First official language - French 28 41 15 10 4 0 1 70 14 4238
2008 First official language - English 27 41 11 12 8 0 1 69 20 8645
2008 First official language - French 26 42 16 10 4 0 1 69 15 3155

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 36 9 5 3 0 0 83 8 9148
2017 First official language - French 41 42 10 4 2 0 0 83 6 3428
2014 First official language - English 44 36 10 6 4 0 0 81 10 10638
2014 First official language - French 40 41 11 5 2 0 0 82 8 4064
2011 First official language - English 47 35 9 5 3 0 0 82 8 11925
2011 First official language - French 46 37 11 4 2 0 0 83 6 4243
2008 First official language - English 45 38 9 5 3 0 0 83 8 8648
2008 First official language - French 40 42 11 5 2 0 0 82 7 3158

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 33 6 5 3 0 0 87 7 9148
2017 First official language - French 48 39 7 4 2 0 0 87 7 3426
2014 First official language - English 52 33 7 5 4 0 0 85 9 10633
2014 First official language - French 47 38 8 5 3 0 0 84 8 4066
2011 First official language - English 54 34 6 4 3 0 0 88 6 11930
2011 First official language - French 48 39 7 4 2 0 0 86 7 4242
2008 First official language - English 50 38 5 4 2 0 0 89 6 8647
2008 First official language - French 47 39 8 3 3 0 0 86 6 3157

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 37 7 8 4 0 0 81 12 9135
2017 First official language - French 41 44 8 5 2 0 0 85 7 3424
2014 First official language - English 42 38 8 8 4 0 0 80 11 10635
2014 First official language - French 39 43 10 5 2 0 0 82 7 4061

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 33 10 8 5 0 0 76 13 9149
2017 First official language - French 38 37 13 7 3 0 1 77 10 3425
2014 First official language - English 38 33 13 8 7 0 0 72 15 10634
2014 First official language - French 34 38 15 7 5 0 1 73 12 4063
2011 First official language - English 40 35 11 8 5 0 0 76 13 11942
2011 First official language - French 36 38 14 7 3 1 1 75 10 4241

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 22 12 11 14 2 9 58 28 9144
2017 First official language - French 31 29 12 8 8 2 10 69 18 3427
2014 First official language - English 28 22 12 11 16 2 8 56 31 10631
2014 First official language - French 30 30 11 8 10 1 10 67 20 4064
2011 First official language - English 32 24 10 11 14 2 7 61 28 11935
2011 First official language - French 36 28 10 8 9 1 8 71 19 4241
2008 First official language - English 37 24 9 10 11 2 7 67 23 8636
2008 First official language - French 40 27 9 8 6 1 8 75 15 3155

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 43 10 8 5 0 0 76 13 9161
2017 First official language - French 34 45 13 5 3 0 0 79 8 3428
2014 First official language - English 31 44 10 9 6 0 0 75 15 10646
2014 First official language - French 30 47 13 7 3 0 0 77 10 4069
2011 First official language - English 37 40 10 7 5 0 0 78 12 11937
2011 First official language - French 40 40 12 5 2 0 0 81 8 4242
2008 First official language - English 39 40 9 7 4 0 0 80 11 8597
2008 First official language - French 40 41 12 5 2 0 0 81 7 3152

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 33 17 14 12 0 0 56 27 9159
2017 First official language - French 23 37 21 12 7 0 0 60 19 3427
2014 First official language - English 19 33 17 16 14 0 0 52 30 10642
2014 First official language - French 20 35 21 14 9 0 0 55 23 4065
2011 First official language - English 21 37 15 15 12 0 0 58 27 11954
2011 First official language - French 21 37 21 13 7 0 0 58 21 4254

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 39 13 13 7 0 0 67 19 9154
2017 First official language - French 27 45 16 8 4 0 0 71 13 3428

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 39 10 6 4 0 0 80 9 9155
2017 First official language - French 36 45 11 5 2 0 0 81 7 3427
2014 First official language - English 39 39 12 6 4 1 0 79 10 10637
2014 First official language - French 35 44 13 5 3 1 0 80 7 4065
2011 First official language - English 41 40 10 5 3 1 0 82 8 11948
2011 First official language - French 37 43 12 5 2 1 0 81 7 4252
2008 First official language - English 47 37 8 4 3 1 0 85 7 8635
2008 First official language - French 43 42 9 4 2 1 0 85 6 3158

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 35 14 12 10 0 0 64 22 9143
2017 First official language - French 27 40 18 9 6 0 0 67 16 3420

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 59 29 7 2 1 0 0 89 4 9123
2017 First official language - French 51 38 7 2 1 0 0 89 3 3416
2014 First official language - English 66 24 6 2 2 0 0 90 4 10636
2014 First official language - French 59 31 7 2 1 0 0 91 3 4062
2011 First official language - English 64 27 6 2 1 0 0 91 3 11949
2011 First official language - French 60 32 6 2 1 0 0 92 2 4248

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 39 10 11 8 0 0 71 19 9108
2017 First official language - French 29 40 15 9 6 0 0 69 15 3414
2014 First official language - English 22 42 12 13 11 0 0 64 24 10640
2014 First official language - French 22 40 18 12 8 0 0 62 20 4063
2011 First official language - English 30 40 10 11 8 0 0 71 18 11946
2011 First official language - French 28 40 16 10 5 0 1 69 15 4249

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 34 14 11 7 0 0 68 18 9117
2017 First official language - French 31 39 16 8 5 0 0 70 14 3414
2014 First official language - English 29 36 14 11 9 0 0 65 20 10640
2014 First official language - French 28 38 18 10 6 0 0 66 15 4066

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 35 14 11 8 0 0 67 19 9117
2017 First official language - French 27 42 17 9 5 0 0 69 14 3414
2014 First official language - English 28 35 15 13 9 0 0 63 22 10636
2014 First official language - French 26 39 19 10 5 0 0 66 15 4063
2011 First official language - English 35 40 12 8 4 1 0 76 12 11932
2011 First official language - French 29 43 17 8 2 1 0 72 11 4238

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 36 11 5 3 0 0 81 9 9105
2017 First official language - French 42 41 11 4 2 0 0 83 6 3409
2014 First official language - English 44 37 10 6 4 0 0 81 9 10637
2014 First official language - French 42 41 10 4 2 0 0 83 7 4058
2011 First official language - English 46 38 8 5 2 0 0 84 8 11943
2011 First official language - French 46 40 8 3 2 0 0 87 5 4242
2008 First official language - English 49 37 6 5 2 0 0 86 7 8644
2008 First official language - French 46 41 8 4 1 0 0 87 5 3158

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 33 16 7 4 0 1 72 12 9167
2017 First official language - French 40 37 13 6 4 0 1 77 10 3429
2014 First official language - English 34 34 18 7 5 0 1 69 13 10645
2014 First official language - French 39 36 15 6 4 0 1 75 10 4063
2011 First official language - English 35 35 18 7 4 0 1 70 11 11947
2011 First official language - French 34 36 17 8 4 0 0 70 12 4245
2008 First official language - English 31 35 19 9 5 0 0 67 14 8642
2008 First official language - French 29 36 19 11 4 0 0 66 15 3158

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 24 34 17 9 1 3 27 37 9112
2017 First official language - French 9 30 34 17 7 1 3 25 40 3409
2014 First official language - English 12 27 35 16 7 1 2 24 40 10619
2014 First official language - French 11 33 34 15 5 0 2 20 44 4062
2011 First official language - English 12 26 35 17 7 1 2 25 39 11903
2011 First official language - French 11 32 32 16 6 1 3 23 44 4236
2008 First official language - English 12 27 34 17 8 1 1 26 40 8605
2008 First official language - French 11 34 32 15 6 1 2 21 46 3151

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 20 28 21 14 1 3 37 34 9070
2017 First official language - French 12 24 30 18 11 2 3 31 37 3397
2014 First official language - English 14 23 30 19 11 1 2 31 38 10617
2014 First official language - French 13 27 31 18 7 2 2 25 42 4058
2011 First official language - English 11 20 29 23 13 1 3 38 32 11877
2011 First official language - French 11 24 30 20 10 2 4 32 36 4227
2008 First official language - English 10 20 28 24 14 1 3 40 31 8583
2008 First official language - French 11 21 32 19 11 3 3 32 35 3150

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 25 27 14 9 1 4 24 48 9096
2017 First official language - French 26 32 25 10 5 1 3 15 60 3408
2014 First official language - English 24 26 26 13 7 1 2 21 51 10622
2014 First official language - French 25 34 25 9 4 1 2 13 61 4063
2011 First official language - English 20 24 28 15 8 1 3 24 47 11869
2011 First official language - French 23 31 26 11 5 1 3 16 56 4228
2008 First official language - English 18 24 29 15 9 1 2 26 44 8589
2008 First official language - French 18 30 27 13 6 2 4 20 51 3146

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 6 12 30 29 18 1 4 49 19 9017
2017 First official language - French 8 18 34 26 10 1 3 38 27 3402
2014 First official language - English 6 13 33 31 14 1 2 47 20 10572
2014 First official language - French 8 18 36 26 8 1 3 36 27 4048
2011 First official language - English 6 13 31 31 15 1 3 48 19 11853
2011 First official language - French 12 24 32 20 9 1 3 30 37 4225
2008 First official language - English 6 13 32 32 15 0 2 49 19 8587
2008 First official language - French 10 23 35 20 9 1 2 30 35 3144

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 22 27 17 11 1 3 29 43 9106
2017 First official language - French 16 26 28 17 9 1 3 27 44 3408
2014 First official language - English 23 26 27 14 8 1 2 22 50 10618
2014 First official language - French 21 30 27 14 6 1 2 20 52 4057
2011 First official language - English 17 23 28 17 10 1 3 29 42 11885
2011 First official language - French 15 27 29 17 9 1 4 27 43 4240
2008 First official language - English 15 22 29 19 12 1 2 31 39 8589
2008 First official language - French 13 25 29 19 9 1 3 29 40 3151

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 18 26 22 16 2 5 41 32 9082
2017 First official language - French 14 24 24 20 12 2 4 34 40 3411
2014 First official language - English 11 17 26 24 15 2 5 42 30 10603
2014 First official language - French 13 23 27 22 10 2 4 34 38 4052
2011 First official language - English 11 17 25 23 17 2 5 43 30 11878
2011 First official language - French 14 24 24 20 12 2 5 34 40 4231
2008 First official language - English 11 19 25 23 16 2 4 41 32 8595
2008 First official language - French 15 26 24 17 9 2 5 29 45 3149

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 22 28 13 9 2 4 24 46 9095
2017 First official language - French 16 26 31 14 6 3 3 22 45 3410
2014 First official language - English 21 23 29 13 8 2 3 22 47 10612
2014 First official language - French 16 27 32 15 5 3 3 21 45 4052
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 75 12 7 1 1 0 5 91 2 9172
2017 First official language - French 40 27 11 11 8 0 3 70 19 3425
2014 First official language - English 76 12 5 1 1 0 5 93 2 10644
2014 First official language - French 44 26 9 9 9 0 2 72 19 4068
2011 First official language - English 75 12 6 1 1 1 5 92 2 11940
2011 First official language - French 46 22 9 10 10 0 3 70 20 4250
2008 First official language - English 75 10 4 1 1 1 9 93 2 8647
2008 First official language - French 45 21 7 11 11 1 4 69 23 3157

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 31 16 12 12 3 2 58 25 9167
2017 First official language - French 18 38 20 11 8 3 2 59 20 3424
2014 First official language - English 25 32 15 12 12 3 1 59 25 10639
2014 First official language - French 20 34 21 12 8 3 2 56 21 4066

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 29 11 13 12 1 0 64 25 9168
2017 First official language - French 34 41 13 7 4 1 0 76 12 3423
2014 First official language - English 32 30 11 13 13 1 0 63 26 10635
2014 First official language - French 33 38 13 9 6 1 0 72 15 4064

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 32 14 17 13 1 1 55 31 9163
2017 First official language - French 22 42 19 10 5 1 1 65 15 3423
2014 First official language - English 19 36 14 17 10 2 2 57 29 10645
2014 First official language - French 20 43 18 12 5 1 1 64 18 4069
2011 First official language - English 22 35 13 17 10 1 1 59 28 11947
2011 First official language - French 24 41 17 11 5 1 1 66 17 4247
2008 First official language - English 23 37 12 16 10 2 1 62 26 8650
2008 First official language - French 23 42 16 11 5 1 1 66 17 3151

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 26 15 15 14 7 2 51 32 9170
2017 First official language - French 21 34 19 11 8 6 1 59 21 3426
2014 First official language - English 20 27 15 16 14 6 2 51 33 10646
2014 First official language - French 21 32 19 12 9 6 2 57 23 4068
2011 First official language - English 23 26 15 15 15 5 1 52 32 11938
2011 First official language - French 25 30 18 12 9 5 1 59 23 4244
2008 First official language - English 26 26 14 14 13 6 1 56 30 8646
2008 First official language - French 25 32 16 11 9 5 2 60 22 3148

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 19 18 21 21 10 2 33 47 9169
2017 First official language - French 8 23 24 19 13 10 3 36 37 3424
2014 First official language - English 8 19 18 22 23 8 2 31 49 10641
2014 First official language - French 8 22 23 21 14 10 2 34 40 4068

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 38 12 11 6 0 0 71 17 9152
2017 First official language - French 33 49 11 4 3 0 0 82 7 3416
2014 First official language - English 30 40 12 12 6 0 0 70 18 10629
2014 First official language - French 30 49 12 6 3 0 0 79 8 4068
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 35 14 9 8 0 0 69 17 9177
2017 First official language - French 29 41 17 8 5 0 0 70 13 3425
2014 First official language - English 33 36 13 10 8 0 0 69 18 10647
2014 First official language - French 28 40 17 9 6 0 0 68 15 4065
2011 First official language - English 31 36 14 11 8 0 0 67 19 11936
2011 First official language - French 29 39 17 9 5 0 0 68 15 4247
2008 First official language - English 30 36 12 11 10 0 0 67 21 8641
2008 First official language - French 29 37 16 10 7 0 1 66 17 3151

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 29 13 8 7 2 1 71 15 9177
2017 First official language - French 33 40 16 6 3 1 1 75 9 3423
2014 First official language - English 37 32 13 9 7 1 1 70 16 10644
2014 First official language - French 33 36 17 7 4 2 0 71 12 4067
2011 First official language - English 38 31 13 9 7 1 0 70 17 11933
2011 First official language - French 33 36 17 7 4 2 0 71 12 4243
2008 First official language - English 37 31 12 9 8 2 0 70 18 8639
2008 First official language - French 32 35 17 8 6 3 0 69 14 3154

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 31 12 10 8 1 0 70 18 9171
2017 First official language - French 34 40 13 7 4 0 0 75 11 3426
2014 First official language - English 35 33 11 11 8 1 0 69 19 10643
2014 First official language - French 32 38 15 9 5 1 0 70 14 4069
2011 First official language - English 34 34 11 12 8 0 0 69 20 11929
2011 First official language - French 34 38 14 9 5 1 0 72 14 4246
2008 First official language - English 34 34 10 11 10 1 0 69 21 8638
2008 First official language - French 33 37 14 10 6 1 0 70 16 3153

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 80 11 4 1 1 0 4 94 1 9154
2017 First official language - French 57 23 6 5 7 0 2 82 12 3421
2014 First official language - English 79 11 4 1 1 0 4 94 2 10637
2014 First official language - French 57 23 6 5 7 0 2 82 12 4066
2011 First official language - English 79 10 5 1 1 0 5 94 2 11932
2011 First official language - French 60 19 6 5 7 0 2 81 13 4245
2008 First official language - English 81 7 3 0 1 1 7 95 1 8629
2008 First official language - French 62 15 5 6 8 0 3 80 15 3153

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 22 10 5 7 4 7 75 14 9154
2017 First official language - French 39 31 10 6 5 3 7 77 12 3419
2014 First official language - English 41 22 11 5 9 3 8 72 16 10642
2014 First official language - French 37 29 11 6 7 3 8 74 15 4067
2011 First official language - English 37 25 12 7 11 3 6 68 20 11945
2011 First official language - French 37 28 12 8 7 2 6 71 16 4249

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 50 27 9 7 6 1 0 78 13 9149
2017 First official language - French 45 36 10 4 3 1 0 83 7 3416

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 48 25 13 5 6 2 0 75 11 9158
2017 First official language - French 44 34 12 5 4 1 0 79 9 3421

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 26 12 8 7 0 0 73 15 9127
2017 First official language - French 41 35 13 6 5 0 1 76 11 3413
2014 First official language - English 42 29 11 8 8 0 0 72 17 10630
2014 First official language - French 37 35 14 7 6 1 0 73 13 4066
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 36 15 13 7 2 4 63 21 2334
2017 First official language - French 20 40 19 10 4 2 5 65 15 943
2014 First official language - English 23 35 15 12 9 2 4 62 22 2580
2014 First official language - French 21 40 18 11 3 3 5 65 15 1036

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 31 16 11 10 4 0 61 22 9179
2017 First official language - French 22 38 19 10 6 5 0 64 16 3431
2014 First official language - English 24 32 16 12 12 4 0 59 24 10637
2014 First official language - French 19 37 21 11 7 5 0 59 19 4062
2011 First official language - English 23 30 18 12 12 4 0 56 25 11932
2011 First official language - French 21 34 23 10 6 5 0 59 18 4245

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 30 16 15 14 2 0 55 30 9176
2017 First official language - French 19 35 23 12 8 2 0 55 21 3431
2014 First official language - English 19 30 17 17 16 1 0 50 33 10637
2014 First official language - French 16 33 25 14 9 2 0 50 24 4064
2011 First official language - English 20 31 16 14 16 2 0 53 31 11936
2011 First official language - French 18 33 26 12 9 3 0 53 21 4239
2008 First official language - English 23 33 16 13 13 2 0 57 26 8636
2008 First official language - French 22 37 21 10 7 3 0 61 17 3154

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 28 18 19 16 3 0 46 36 9177
2017 First official language - French 13 32 28 14 9 4 0 47 24 3427
2014 First official language - English 13 27 18 20 18 3 0 41 39 10634
2014 First official language - French 11 28 29 17 10 4 0 40 29 4062
2011 First official language - English 11 32 18 20 15 4 0 45 36 11930
2011 First official language - French 10 32 30 15 7 5 0 45 23 4240
2008 First official language - English 12 32 17 20 15 4 0 46 36 8641
2008 First official language - French 11 36 27 14 5 7 0 50 21 3153

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 24 16 15 20 5 0 45 37 9172
2017 First official language - French 15 28 24 14 13 6 0 46 28 3427
2014 First official language - English 15 22 18 16 23 5 0 39 42 10636
2014 First official language - French 13 25 25 16 14 7 0 41 32 4064
2011 First official language - English 13 26 18 17 19 6 0 42 39 11926
2011 First official language - French 12 28 25 16 10 8 0 44 29 4245
2008 First official language - English 14 26 18 16 18 7 0 43 37 8646
2008 First official language - French 13 28 24 15 10 10 0 46 27 3152

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 28 15 21 18 2 0 44 40 9159
2017 First official language - French 13 36 24 15 10 2 0 50 25 3421
2014 First official language - English 13 28 16 22 20 2 0 41 43 10634
2014 First official language - French 11 33 25 18 11 2 0 45 30 4062
2011 First official language - English 12 31 15 23 17 2 0 44 40 11919
2011 First official language - French 13 36 25 17 8 2 0 49 25 4241
2008 First official language - English 13 35 13 22 14 2 0 49 37 8633
2008 First official language - French 15 38 22 16 6 2 0 55 23 3157
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 37 18 13 8 1 0 61 21 9162
2017 First official language - French 20 45 21 9 3 1 0 66 13 3424
2014 First official language - English 20 36 18 14 10 2 0 58 24 10645
2014 First official language - French 18 41 23 11 5 2 0 60 16 4062
2011 First official language - English 22 41 17 12 7 1 0 63 19 11931
2011 First official language - French 22 43 20 9 4 1 0 66 13 4243

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 39 15 6 3 2 1 76 9 9156
2017 First official language - French 23 49 18 4 2 3 1 75 6 3416
2014 First official language - English 35 39 13 6 2 3 1 78 9 10639
2014 First official language - French 23 46 19 6 2 4 1 72 8 4067
2011 First official language - English 34 38 15 7 3 3 1 75 10 11929
2011 First official language - French 25 44 19 5 2 3 1 72 8 4244

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 36 13 8 6 2 1 73 14 9147
2017 First official language - French 27 45 13 9 4 2 1 74 13 3419
2014 First official language - English 37 36 12 7 6 2 1 75 13 10644
2014 First official language - French 26 45 14 8 4 3 1 73 13 4066
2011 First official language - English 37 35 11 7 6 3 1 76 13 11920
2011 First official language - French 31 40 14 8 4 3 0 73 13 4239
2008 First official language - English 35 35 11 8 6 3 1 73 15 8632
2008 First official language - French 30 39 13 9 5 4 1 72 15 3157

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 34 17 9 7 2 1 66 17 9156
2017 First official language - French 26 40 19 7 4 3 1 69 11 3416
2014 First official language - English 26 35 18 10 8 3 1 63 18 10639
2014 First official language - French 20 39 21 9 4 4 1 63 14 4066
2011 First official language - English 20 36 21 11 8 4 1 58 20 11932
2011 First official language - French 19 36 23 10 5 6 2 59 16 4246

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 27 16 13 13 6 1 54 29 9142
2017 First official language - French 18 34 20 11 9 6 2 56 22 3411
2014 First official language - English 21 28 16 15 15 5 1 51 32 10632
2014 First official language - French 14 30 21 13 12 8 1 49 27 4067
2011 First official language - English 19 27 16 15 15 7 1 50 32 11934
2011 First official language - French 17 29 22 12 9 9 2 51 24 4247

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 67 16 8 1 1 1 6 89 2 9172
2017 First official language - French 33 32 13 9 7 1 4 68 18 3429
2014 First official language - English 66 15 8 1 1 1 7 89 2 10646
2014 First official language - French 33 32 12 9 8 2 4 69 19 4066

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 70 15 7 1 1 2 4 91 2 9169
2017 First official language - French 40 36 10 6 5 2 2 79 11 3430
2014 First official language - English 68 15 7 1 1 3 4 90 2 10640
2014 First official language - French 41 36 8 6 5 2 2 80 11 4070
2011 First official language - English 71 15 7 1 1 2 3 91 2 11933
2011 First official language - French 46 32 10 6 3 1 2 81 9 4239
2008 First official language - English 73 14 6 1 1 2 4 92 2 8643
2008 First official language - French 43 31 11 7 4 2 2 76 12 3156

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 30 16 15 14 2 1 54 30 9178
2017 First official language - French 22 40 19 11 6 1 0 63 17 3424
2014 First official language - English 18 29 16 17 17 2 1 48 36 10636
2014 First official language - French 19 36 21 14 8 2 0 56 22 4066
2011 First official language - English 23 33 15 14 13 1 1 57 28 11933
2011 First official language - French 24 36 20 12 7 1 0 61 19 4240
2008 First official language - English 22 35 14 14 13 1 1 58 27 8640
2008 First official language - French 20 37 23 11 7 1 0 58 19 3155

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 23 15 17 23 2 5 41 43 9172
2017 First official language - French 14 28 17 16 17 2 5 46 35 3429
2014 First official language - English 12 21 14 17 30 2 5 34 50 10641
2014 First official language - French 11 23 19 17 22 3 5 37 42 4071
2011 First official language - English 13 23 15 16 27 1 4 39 45 11935
2011 First official language - French 14 24 21 17 18 2 4 40 38 4238
2008 First official language - English 15 27 13 17 23 2 4 44 42 8640
2008 First official language - French 16 27 18 17 14 3 4 47 34 3156

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 37 19 12 8 3 0 60 20 9183
2017 First official language - French 17 39 25 9 6 3 1 58 16 3426

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 33 18 5 4 3 1 72 9 9170
2017 First official language - French 30 43 17 4 2 3 1 76 6 3421
2014 First official language - English 37 34 16 4 3 4 1 75 8 10645
2014 First official language - French 30 43 17 3 2 4 1 77 5 4065

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 38 15 7 4 2 0 74 10 9153
2017 First official language - French 30 49 14 4 2 2 0 80 6 3418
2014 First official language - English 35 36 15 7 4 3 1 73 11 10640
2014 First official language - French 31 44 16 5 2 2 0 77 7 4066
2011 First official language - English 29 37 17 8 6 3 0 68 14 11930
2011 First official language - French 26 42 20 5 3 3 0 71 9 4243

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 37 10 6 4 0 0 79 11 9165
2017 First official language - French 39 46 10 4 2 0 0 85 5 3422
2014 First official language - English 42 35 11 7 5 0 0 78 12 10636
2014 First official language - French 37 45 11 4 2 0 0 83 6 4059
2011 First official language - English 39 37 11 7 5 0 0 76 12 11918
2011 First official language - French 36 44 13 4 3 0 0 80 7 4237
2008 First official language - English 37 39 11 8 5 0 0 76 13 8624
2008 First official language - French 35 45 13 5 3 0 0 80 8 3158

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 31 16 10 8 1 0 66 17 9157
2017 First official language - French 32 39 18 7 4 0 0 71 11 3417
2014 First official language - English 28 34 16 11 9 0 0 63 21 10646
2014 First official language - French 25 42 20 8 5 1 0 67 13 4067
2011 First official language - English 31 36 17 9 7 0 0 67 16 11936
2011 First official language - French 28 42 19 6 4 1 0 71 10 4249

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 34 15 11 7 0 0 67 18 9153
2017 First official language - French 30 41 18 7 4 0 0 71 11 3423
2014 First official language - English 27 36 15 13 9 0 0 63 22 10646
2014 First official language - French 24 42 20 8 5 1 0 67 13 4066
2011 First official language - English 29 38 15 10 7 0 0 67 17 11926
2011 First official language - French 26 43 20 7 4 0 0 70 11 4246
2008 First official language - English 32 39 12 11 6 0 0 72 16 8626
2008 First official language - French 31 43 16 7 3 0 0 74 10 3160

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 25 17 11 9 3 1 61 21 9157
2017 First official language - French 31 30 19 10 7 3 1 64 17 3419
2014 First official language - English 31 25 17 12 11 3 0 59 24 10641
2014 First official language - French 28 30 20 11 8 3 0 60 19 4063
2011 First official language - English 33 26 16 11 10 3 0 62 22 11931
2011 First official language - French 31 31 17 10 7 4 0 64 18 4250
2008 First official language - English 33 28 15 11 9 5 1 64 21 8624
2008 First official language - French 31 29 18 10 7 5 1 63 18 3156
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 First official language - English 23 45 32 9184
2017 First official language - French 24 50 26 3426
2014 First official language - English 23 44 33 10643
2014 First official language - French 23 51 27 4063
2011 First official language - English 21 49 30 11945
2011 First official language - French 22 53 25 4249

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 31 25 24 6 7 7 2216
2017 First official language - French 30 29 28 3 2 7 882
2014 First official language - English 33 23 23 10 9999 11 2559
2014 First official language - French 27 25 30 7 9999 10 989
2011 First official language - English 29 28 26 7 9999 9 2717
2011 First official language - French 23 33 28 5 9999 10 1010
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 19 81 9157
2017 First official language - French 15 85 3420
2014 First official language - English 21 79 10625
2014 First official language - French 17 83 4065

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 54 1670
2017 First official language - French 48 510
2014 First official language - English 54 2146
2014 First official language - French 49 667

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 63 1670
2017 First official language - French 62 510
2014 First official language - English 62 2146
2014 First official language - French 62 667

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 1670
2017 First official language - French 7 510
2014 First official language - English 8 2146
2014 First official language - French 9 667

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - French 1 510
2014 First official language - English 1 2146

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 1670
2017 First official language - French 5 510
2014 First official language - English 8 2146
2014 First official language - French 4 667

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 1670
2017 First official language - French 2 510
2014 First official language - English 4 2146
2014 First official language - French 3 667

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 1670
2017 First official language - French 6 510
2014 First official language - English 5 2146
2014 First official language - French 4 667

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 First official language - English 43 1671
2017 First official language - French 35 510
2014 First official language - English 43 2150
2014 First official language - French 34 669

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 First official language - English 40 1671
2017 First official language - French 41 510
2014 First official language - English 40 2150
2014 First official language - French 41 669

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 First official language - English 45 1671
2017 First official language - French 44 510
2014 First official language - English 45 2150
2014 First official language - French 41 669

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 First official language - English 42 1671
2017 First official language - French 36 510
2014 First official language - English 41 2150
2014 First official language - French 36 669

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 First official language - English 33 1671
2017 First official language - French 26 510
2014 First official language - English 33 2150
2014 First official language - French 27 669

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 First official language - English 55 1671
2017 First official language - French 59 510
2014 First official language - English 55 2150
2014 First official language - French 64 669

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 First official language - English 37 1671
2017 First official language - French 37 510
2014 First official language - English 36 2150
2014 First official language - French 35 669

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 1671
2017 First official language - French 1 510
2014 First official language - English 2 2150
2014 First official language - French 2 669

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 1671
2017 First official language - French 9 510
2014 First official language - English 9 2150
2014 First official language - French 7 669

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 First official language - English 15 1671
2017 First official language - French 17 510
2014 First official language - English 15 2150
2014 First official language - French 14 669

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 First official language - English 49 1671
2017 First official language - French 44 510
2014 First official language - English 47 2150
2014 First official language - French 43 669

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 First official language - English 34 1671
2017 First official language - French 25 510
2014 First official language - English 33 2150
2014 First official language - French 23 669

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 15 1671
2017 First official language - French 14 510
2014 First official language - English 14 2150
2014 First official language - French 12 669

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 54 1671
2017 First official language - French 55 510
2014 First official language - English 50 2148
2014 First official language - French 55 669

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 1671
2017 First official language - French 30 510
2014 First official language - English 29 2148
2014 First official language - French 31 669

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 1671
2017 First official language - French 12 510
2014 First official language - English 11 2148
2014 First official language - French 17 669

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 25 1671
2017 First official language - French 26 510
2014 First official language - English 24 2148
2014 First official language - French 25 669

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 1671
2017 First official language - French 11 510
2014 First official language - English 11 2148
2014 First official language - French 15 669

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 1671
2017 First official language - French 16 510
2014 First official language - English 11 2148
2014 First official language - French 11 669

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 1671
2017 First official language - French 13 510
2014 First official language - English 15 2148
2014 First official language - French 16 669

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 1671
2017 First official language - French 12 510
2014 First official language - English 10 2148
2014 First official language - French 12 669

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 24 1671
2017 First official language - French 20 510
2014 First official language - English 24 2148
2014 First official language - French 20 669

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 1483
2017 First official language - French 17 428
2014 First official language - English 13 1926
2014 First official language - French 14 594

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 1483
2017 First official language - French 14 428
2014 First official language - English 17 1926
2014 First official language - French 10 594

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 1483
2017 First official language - French 14 428
2014 First official language - English 11 1926
2014 First official language - French 10 594

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 1483
2017 First official language - French 8 428
2014 First official language - English 9 1926
2014 First official language - French 8 594

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 1483
2017 First official language - French 10 428
2014 First official language - English 11 1926
2014 First official language - French 14 594

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 1483
2017 First official language - French 17 428
2014 First official language - English 11 1926
2014 First official language - French 15 594

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 1483
2017 First official language - French 14 428
2014 First official language - English 8 1926
2014 First official language - French 12 594

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 1483
2017 First official language - French 7 428
2014 First official language - English 7 1926
2014 First official language - French 6 594

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 1483
2017 First official language - French 13 428
2014 First official language - English 10 1926
2014 First official language - French 10 594

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 24 1483
2017 First official language - French 19 428
2014 First official language - English 25 1926
2014 First official language - French 19 594

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 1483
2017 First official language - French 10 428
2014 First official language - English 8 1926
2014 First official language - French 12 594

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 39 1483
2017 First official language - French 35 428
2014 First official language - English 40 1926
2014 First official language - French 39 594

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 1483
2017 First official language - French 2 428
2014 First official language - English 2 1926
2014 First official language - French 2 594

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 56 1483
2017 First official language - French 43 428
2014 First official language - English 59 1926
2014 First official language - French 43 594

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 1483

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 1483
2017 First official language - French 16 428
2014 First official language - English 12 1926
2014 First official language - French 13 594

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 95 5 1667
2017 First official language - French 95 5 510

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 23 20 9 9 14 4 54 22 9177
2017 First official language - French 17 32 20 7 6 15 4 60 15 3426
2014 First official language - English 19 23 21 9 10 15 3 52 23 10641
2014 First official language - French 15 29 20 7 6 19 4 57 18 4069

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 31 16 8 6 3 1 69 15 9156
2017 First official language - French 31 42 15 4 3 3 0 76 8 3425
2014 First official language - English 28 32 18 9 7 6 1 64 17 10632
2014 First official language - French 25 40 19 6 4 6 1 70 10 4062
2011 First official language - English 33 35 16 7 5 4 0 71 13 11923
2011 First official language - French 33 43 14 5 2 4 0 78 7 4238
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 48 7 4 2 1 3 87 6 9179
2017 First official language - French 25 51 14 5 1 1 4 79 7 3426
2014 First official language - English 36 50 7 3 1 1 2 88 5 10642
2014 First official language - French 23 53 14 5 1 1 2 79 6 4069
2011 First official language - English 33 53 7 4 1 1 2 88 5 11939
2011 First official language - French 23 51 15 7 2 1 2 76 8 4247
2008 First official language - English 33 50 7 5 2 1 2 85 7 8651
2008 First official language - French 22 49 15 8 2 2 3 74 10 3160

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 13 28 23 11 7 13 5 50 22 9162
2017 First official language - French 9 29 25 7 5 15 8 51 16 3419
2014 First official language - English 11 28 23 11 8 13 5 48 24 10638
2014 First official language - French 9 28 26 9 5 16 7 48 18 4068
2011 First official language - English 12 29 24 11 8 12 4 49 23 11938
2011 First official language - French 9 28 26 9 5 16 6 48 19 4242

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 33 11 5 3 5 3 79 9 9179
2017 First official language - French 34 42 11 4 2 4 3 82 6 3426
2014 First official language - English 37 34 12 6 4 5 2 77 10 10642
2014 First official language - French 32 43 13 4 2 4 3 79 7 4070
2011 First official language - English 37 35 11 7 4 5 2 77 11 11936
2011 First official language - French 34 40 13 5 2 5 2 79 7 4245
2008 First official language - English 35 37 11 6 3 6 2 78 10 8647
2008 First official language - French 31 42 14 4 2 6 3 79 6 3158

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 32 14 8 6 7 3 70 15 9155
2017 First official language - French 29 42 13 5 3 5 3 78 8 3425
2014 First official language - English 28 32 15 9 7 6 2 66 18 10630
2014 First official language - French 26 42 16 5 3 6 3 74 8 4062
2011 First official language - English 29 34 14 9 6 7 2 69 16 11932
2011 First official language - French 29 41 16 5 2 6 2 76 7 4244
2008 First official language - English 33 34 12 9 5 5 2 72 15 8640
2008 First official language - French 33 42 12 6 2 3 2 79 8 3154
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 8 92 9148
2017 First official language - French 6 94 3420
2014 First official language - English 8 92 10619
2014 First official language - French 7 93 4059

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 46 663
2017 First official language - French 33 191
2014 First official language - English 42 810
2014 First official language - French 37 265

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 77 663
2017 First official language - French 81 191
2014 First official language - English 78 810
2014 First official language - French 84 265

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 663
2014 First official language - English 5 810
2014 First official language - French 8 265

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 663
2017 First official language - French 8 191
2014 First official language - English 11 810
2014 First official language - French 4 265

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 663
2014 First official language - English 5 810

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 663
2017 First official language - French 9 191
2014 First official language - English 9 810
2014 First official language - French 10 265

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 First official language - English 15 661
2017 First official language - French 16 189
2014 First official language - English 15 807
2014 First official language - French 8 266

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 First official language - English 12 661
2017 First official language - French 19 189
2014 First official language - English 15 807
2014 First official language - French 14 266

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 661
2017 First official language - French 10 189
2014 First official language - English 9 807
2014 First official language - French 4 266

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 661
2017 First official language - French 3 189
2014 First official language - English 4 807
2014 First official language - French 3 266

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 661
2017 First official language - French 14 189
2014 First official language - English 21 807
2014 First official language - French 16 266

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 First official language - English 31 661
2017 First official language - French 25 189
2014 First official language - English 21 807
2014 First official language - French 15 266

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 661
2014 First official language - English 3 807

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 661
2017 First official language - French 3 189

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 661
2017 First official language - French 4 189
2014 First official language - English 9 807
2014 First official language - French 4 266

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 First official language - English 12 661
2017 First official language - French 17 189
2014 First official language - English 13 807
2014 First official language - French 16 266

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 661

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 661
2017 First official language - French 11 189
2014 First official language - English 19 807
2014 First official language - French 12 266

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 661
2014 First official language - French 3 266

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 661
2017 First official language - French 39 189
2014 First official language - English 34 807
2014 First official language - French 51 266

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 35 667
2017 First official language - French 33 192
2014 First official language - English 32 807
2014 First official language - French 32 266

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 667
2017 First official language - French 18 192
2014 First official language - English 19 807
2014 First official language - French 19 266

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 667
2017 First official language - French 12 192
2014 First official language - English 8 807
2014 First official language - French 8 266

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 24 667
2017 First official language - French 21 192
2014 First official language - English 23 807
2014 First official language - French 24 266

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 667
2017 First official language - French 8 192
2014 First official language - English 5 807
2014 First official language - French 8 266

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 667
2017 First official language - French 13 192
2014 First official language - English 9 807
2014 First official language - French 9 266

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 667
2017 First official language - French 13 192
2014 First official language - English 10 807
2014 First official language - French 9 266

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 667
2017 First official language - French 6 192
2014 First official language - English 9 807
2014 First official language - French 12 266

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 44 667
2017 First official language - French 41 192
2014 First official language - English 44 807
2014 First official language - French 40 266

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 593
2017 First official language - French 8 167
2014 First official language - English 6 731
2014 First official language - French 8 242

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 16 593
2017 First official language - French 11 167
2014 First official language - English 11 731
2014 First official language - French 6 242

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 593
2017 First official language - French 9 167
2014 First official language - English 4 731
2014 First official language - French 4 242

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 593
2017 First official language - French 3 167
2014 First official language - English 3 731
2014 First official language - French 4 242

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 593
2017 First official language - French 3 167
2014 First official language - English 3 731
2014 First official language - French 8 242

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 593
2017 First official language - French 10 167
2014 First official language - English 7 731
2014 First official language - French 9 242

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 593
2017 First official language - French 11 167
2014 First official language - English 5 731
2014 First official language - French 6 242

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 593
2017 First official language - French 9 167
2014 First official language - English 8 731
2014 First official language - French 8 242

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 593
2017 First official language - French 12 167
2014 First official language - English 9 731
2014 First official language - French 12 242

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 27 593
2017 First official language - French 20 167
2014 First official language - English 27 731
2014 First official language - French 14 242

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 593
2017 First official language - French 10 167
2014 First official language - English 8 731
2014 First official language - French 12 242

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 41 593
2017 First official language - French 40 167
2014 First official language - English 42 731
2014 First official language - French 35 242

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 593
2017 First official language - French 4 167
2014 First official language - English 2 731
2014 First official language - French 3 242

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 64 593
2017 First official language - French 62 167
2014 First official language - English 68 731
2014 First official language - French 58 242

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 593

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 593
2017 First official language - French 12 167
2014 First official language - English 12 731
2014 First official language - French 16 242

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 94 6 670
2017 First official language - French 95 5 190

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 22 23 4 4 19 5 59 10 9167
2017 First official language - French 18 32 20 3 2 20 5 66 7 3421
2014 First official language - English 20 21 24 4 4 21 5 56 11 10635
2014 First official language - French 15 29 20 4 3 24 5 63 9 4067

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 31 17 5 4 7 1 73 9 9162
2017 First official language - French 30 43 15 3 2 6 1 78 5 3417
2014 First official language - English 31 30 20 5 4 10 1 68 10 10621
2014 First official language - French 25 39 18 3 2 11 1 73 6 4066
2011 First official language - English 38 35 15 5 3 5 0 77 8 11933
2011 First official language - French 33 43 14 3 1 5 0 80 4 4248
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 24 20 14 20 0 1 46 34 9151
2017 First official language - French 18 18 22 17 24 0 2 36 42 3418

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 30 22 12 9 0 1 56 21 9151
2017 First official language - French 18 26 29 16 9 0 1 45 26 3420

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 31 18 9 4 1 2 68 13 9121
2017 First official language - French 20 29 27 14 8 0 2 50 22 3405

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 24 20 17 16 1 1 45 34 9148
2017 First official language - French 17 22 24 19 15 0 3 40 35 3415

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 22 10 4 3 1 9 81 8 9118
2017 First official language - French 42 25 15 5 3 0 11 75 9 3412

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 31 17 8 5 0 1 69 13 9113
2017 First official language - French 36 29 20 9 4 0 1 66 13 3403

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 32 20 10 6 1 1 63 16 9111
2017 First official language - French 28 31 24 11 4 1 2 61 15 3404

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 32 21 13 8 0 1 57 21 9109
2017 First official language - French 22 30 26 13 6 0 2 54 20 3406

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 30 18 12 7 0 1 62 19 9116
2017 First official language - French 28 31 22 11 5 0 2 60 17 3406

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 31 17 8 5 1 2 69 14 9075
2017 First official language - French 30 31 22 10 4 1 2 63 15 3393

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 26 12 5 3 0 1 81 7 9154
2017 First official language - French 51 27 13 5 2 0 2 80 7 3420

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 71 14 6 4 3 1 2 87 7 9155
2017 First official language - French 68 16 7 4 3 1 3 86 7 3418

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 30 10 4 3 0 1 83 7 9147
2017 First official language - French 52 27 11 5 3 0 2 80 8 3417

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 55 23 10 6 5 0 1 79 11 9154
2017 First official language - French 56 22 9 6 5 0 2 80 11 3419

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 55 14 5 2 1 0 22 89 4 9144
2017 First official language - French 54 14 5 3 2 0 22 88 5 3417

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 64 20 7 2 1 0 6 89 4 9098
2017 First official language - French 67 17 6 2 1 0 7 90 3 3407

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 68 17 6 3 3 1 3 88 6 9156
2017 First official language - French 69 16 5 2 2 0 5 90 5 3422

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 29 10 3 2 0 2 85 5 9133
2017 First official language - French 55 25 11 4 2 0 3 83 6 3413

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 32 34 12 5 0 0 49 17 9184
2017 First official language - French 14 30 37 12 5 0 1 45 18 3429

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 8 18 38 23 12 0 1 35 26 9131
2017 First official language - French 5 18 36 25 15 0 1 40 23 3405

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 37 18 10 7 3 0 64 17 9155
2017 First official language - French 20 42 22 8 4 4 1 65 12 3413

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 35 18 14 10 2 0 57 25 9162
2017 First official language - French 16 43 21 11 6 2 0 61 18 3425
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 16 84 9163
2017 First official language - French 13 87 3420
2014 First official language - English 16 84 10616
2014 First official language - French 12 88 4057

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 76 24 1492
2017 First official language - French 73 27 445
2014 First official language - English 77 23 1663
2014 First official language - French 75 25 512

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 34 6 7 6 0 1 80 13 1142
2017 First official language - French 44 39 8 5 4 0 0 84 8 327
2014 First official language - English 51 31 6 8 3 0 1 83 12 1294
2014 First official language - French 46 37 9 6 1 0 0 84 7 389
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 23 21 13 15 3 1 26 74 9177
2017 First official language - French 27 22 21 13 14 2 1 28 72 3425

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 19 6366
2017 First official language - French 17 2331

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 6366
2017 First official language - French 33 2331

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 6366
2017 First official language - French 16 2331

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 47 6366
2017 First official language - French 43 2331

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 6366
2017 First official language - French 7 2331

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 47 6366
2017 First official language - French 48 2331

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 First official language - English 7 41 17 12 4 20 6258
2017 First official language - French 6 42 19 10 4 17 2314

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 21 17 17 25 2 7 36 46 6407
2017 First official language - French 7 18 19 16 25 2 12 29 49 2364

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 3 10 13 16 49 2 6 14 72 6400
2017 First official language - French 3 8 13 18 50 2 7 11 75 2361
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