2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	44	1	17	7	75	24	126
2017	IS-02	27	47	0	13	13	73	27	15
2017	IS-03	48	41	4	4	4	89	8	27
2017	IS-04	33	33	0	27	7	67	33	45
2017	IS-05	18	64	0	14	5	82	18	22
2017	IS-06	24	47	0	18	12	71	29	17
2014	IS	28	40	5	17	11	67	28	159
2014	IS-02	29	47	0	12	12	76	24	17
2014	IS-03	30	36	5	20	9	66	30	44
2014	IS-04	28	38	6	13	15	66	28	47
2014	IS-05	22	44	3	25	6	67	31	36
2014	IS-06	33	33	13	7	13	67	20	15
2011	IS	37	44	4	14	2	81	16	167
2011	IS-02	58	33	0	8	0	92	8	24
2011	IS-03	27	36	7	24	7	62	31	45
2011	IS-04	38	51	4	8	0	89	8	53
2011	IS-05	32	52	0	16	0	84	16	31
2011	IS-06	45	36	9	9	0	82	9	11
2008	IS	35	45	4	15	1	80	16	140
2008	IS-02	50	35	0	15	0	85	15	20
2008	IS-03	26	50	7	15	2	76	17	46
2008	IS-04	46	41	0	13	0	87	13	39
2008	IS-05	30	48	4	19	0	78	19	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	70	20	6	2	2	0	1	91	3	125
2017	IS-02	47	33	13	7	0	0	0	80	7	15
2017	IS-03	89	11	0	0	0	0	0	100	0	27
2017	IS-04	69	18	9	2	0	0	2	89	2	45
2017	IS-05	72	23	5	0	0	0	0	95	0	22
2017	IS-06	63	25	0	0	13	0	0	88	13	16
2014	IS	66	24	2	6	1	1	1	92	6	158
2014	IS-02	82	18	0	0	0	0	0	100	0	17
2014	IS-03	66	23	2	7	0	2	0	91	7	44
2014	IS-04	57	28	2	13	0	0	0	85	13	46
2014	IS-05	75	22	3	0	0	0	0	97	0	36
2014	IS-06	60	27	0	0	7	0	7	93	7	15
2011	IS	69	22	3	4	2	0	0	91	6	167
2011	IS-02	83	13	0	0	4	0	0	96	4	24
2011	IS-03	64	22	2	7	4	0	0	87	11	45
2011	IS-04	66	23	4	8	0	0	0	89	8	53
2011	IS-05	68	29	3	0	0	0	0	97	0	31
2011	IS-06	82	9	9	0	0	0	0	91	0	11
2008	IS	74	19	4	2	1	0	1	93	3	140
2008	IS-02	80	15	5	0	0	0	0	95	0	20
2008	IS-03	78	17	0	4	0	0	0	96	4	46
2008	IS-04	77	15	3	3	3	0	0	92	5	39
2008	IS-05	59	26	7	0	0	0	7	92	0	27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	64	21	4	8	3	0	85	11	126
2017	IS-02	73	20	7	0	0	0	93	0	15
2017	IS-03	55	30	4	11	0	0	85	11	27
2017	IS-04	58	20	7	11	4	0	78	15	45
2017	IS-05	73	18	0	9	0	0	91	9	22
2017	IS-06	71	18	0	0	12	0	88	12	17
2014	IS	63	21	4	9	3	1	84	12	159
2014	IS-02	71	18	6	6	0	0	88	6	17
2014	IS-03	59	20	2	14	2	2	81	16	44
2014	IS-04	60	19	4	9	9	0	79	17	47
2014	IS-05	69	25	0	6	0	0	94	6	36
2014	IS-06	60	20	13	7	0	0	80	7	15
2011	IS	57	25	3	9	5	1	82	15	167
2011	IS-02	54	33	0	4	0	8	95	5	24
2011	IS-03	56	22	7	9	7	0	78	16	45
2011	IS-04	51	25	2	13	9	0	75	23	53
2011	IS-05	65	29	0	6	0	0	94	6	31
2011	IS-06	73	9	9	0	9	0	82	9	11
2008	IS	64	21	4	6	4	1	86	10	140
2008	IS-02	70	25	5	0	0	0	95	0	20
2008	IS-03	59	28	4	4	4	0	87	9	46
2008	IS-04	67	13	3	13	5	0	79	18	39
2008	IS-05	59	22	7	4	4	4	85	8	27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	40	38	6	8	7	0	79	15	126
2017	IS-02	33	47	13	7	0	0	80	7	15
2017	IS-03	40	42	4	11	3	0	82	14	27
2017	IS-04	44	31	9	4	11	0	75	16	45
2017	IS-05	27	55	5	14	0	0	82	14	22
2017	IS-06	53	24	0	6	18	0	76	24	17
2014	IS	39	41	5	11	3	0	80	15	158
2014	IS-02	50	44	6	0	0	0	94	0	16
2014	IS-03	43	32	9	14	2	0	75	16	44
2014	IS-04	32	43	2	15	9	0	74	23	47
2014	IS-05	42	47	6	6	0	0	89	6	36
2014	IS-06	33	47	0	20	0	0	80	20	15
2011	IS	36	38	10	10	5	2	75	15	167
2011	IS-02	50	29	13	8	0	0	79	8	24
2011	IS-03	31	33	9	16	7	4	67	23	45
2011	IS-04	32	42	11	9	6	0	74	15	53
2011	IS-05	35	45	6	6	3	3	83	10	31
2011	IS-06	36	36	9	9	9	0	73	18	11

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	37	12	9	5	1	0	74	14	126
2017	IS-02	27	47	13	0	7	7	0	79	7	15
2017	IS-03	55	34	4	4	4	0	0	89	8	27
2017	IS-04	33	36	13	11	7	0	0	69	18	45
2017	IS-05	41	36	18	5	0	0	0	77	5	22
2017	IS-06	24	35	12	24	6	0	0	59	29	17
2014	IS	23	38	13	19	6	0	0	62	25	159
2014	IS-02	29	41	18	6	6	0	0	71	12	17
2014	IS-03	25	30	14	27	5	0	0	55	32	44
2014	IS-04	15	47	13	17	9	0	0	62	26	47
2014	IS-05	25	39	14	17	6	0	0	64	22	36
2014	IS-06	33	33	7	27	0	0	0	67	27	15
2011	IS	32	38	11	9	8	1	2	72	17	167
2011	IS-02	50	38	8	0	0	0	4	91	0	24
2011	IS-03	33	36	4	9	13	2	2	72	23	45
2011	IS-04	23	34	19	13	9	0	2	58	23	53
2011	IS-05	39	45	6	10	0	0	0	84	10	31
2011	IS-06	18	45	18	0	18	0	0	64	18	11
2008	IS	34	37	13	9	4	0	3	73	13	139
2008	IS-02	63	26	5	5	0	0	0	89	5	19
2008	IS-03	22	41	17	9	7	0	4	66	16	46
2008	IS-04	36	44	5	10	3	0	3	82	13	39
2008	IS-05	30	26	22	11	7	0	4	58	19	27

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	39	3	6	1	0	90	6	125
2017	IS-02	47	27	13	13	0	0	73	13	15
2017	IS-03	49	44	4	4	0	0	92	4	27
2017	IS-04	45	46	2	5	2	0	91	7	44
2017	IS-05	55	36	0	9	0	0	91	9	22
2017	IS-06	71	29	0	0	0	0	100	0	17
2014	IS	46	40	9	3	3	0	86	6	159
2014	IS-02	41	41	6	12	0	0	82	12	17
2014	IS-03	39	39	14	2	7	0	77	9	44
2014	IS-04	36	51	6	2	4	0	87	6	47
2014	IS-05	64	31	6	0	0	0	94	0	36
2014	IS-06	60	27	13	0	0	0	87	0	15
2011	IS	47	34	8	5	5	1	81	10	167
2011	IS-02	58	42	0	0	0	0	100	0	24
2011	IS-03	40	33	9	9	9	0	73	18	45
2011	IS-04	42	34	11	8	4	2	77	12	53
2011	IS-05	52	35	6	3	3	0	87	6	31
2011	IS-06	64	18	18	0	0	0	82	0	11
2008	IS	54	31	6	8	1	0	84	9	140
2008	IS-02	60	30	5	5	0	0	90	5	20
2008	IS-03	48	35	4	13	0	0	83	13	46
2008	IS-04	56	26	5	10	3	0	82	13	39
2008	IS-05	48	37	11	0	4	0	85	4	27

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	63	27	4	4	1	1	91	5	126
2017	IS-02	47	27	13	13	0	0	73	13	15
2017	IS-03	62	34	4	0	0	0	96	0	27
2017	IS-04	64	25	4	2	2	2	91	5	45
2017	IS-05	64	27	0	9	0	0	91	9	22
2017	IS-06	76	24	0	0	0	0	100	0	17
2014	IS	57	34	3	4	2	1	91	6	159
2014	IS-02	59	35	0	6	0	0	94	6	17
2014	IS-03	48	39	0	7	7	0	86	14	44
2014	IS-04	53	36	4	4	0	2	91	4	47
2014	IS-05	67	28	3	3	0	0	94	3	36
2014	IS-06	67	27	7	0	0	0	93	0	15
2011	IS	51	37	2	4	4	1	90	8	167
2011	IS-02	58	42	0	0	0	0	100	0	24
2011	IS-03	49	36	2	4	7	2	86	11	45
2011	IS-04	47	40	0	6	6	2	88	12	53
2011	IS-05	58	35	3	0	3	0	94	3	31
2011	IS-06	55	27	9	9	0	0	82	9	11
2008	IS	58	35	4	3	0	0	93	3	139
2008	IS-02	58	37	5	0	0	0	95	0	19
2008	IS-03	52	37	4	7	0	0	89	7	46
2008	IS-04	59	33	8	0	0	0	92	0	39
2008	IS-05	67	30	0	4	0	0	96	4	27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	56	33	5	4	2	1	89	6	126
2017	IS-02	40	27	7	13	7	7	71	21	15
2017	IS-03	63	30	4	0	3	0	93	3	27
2017	IS-04	53	38	4	4	0	0	91	4	45
2017	IS-05	55	36	5	5	0	0	91	5	22
2017	IS-06	65	24	6	0	6	0	88	6	17
2014	IS	46	42	8	4	1	0	87	5	159
2014	IS-02	53	41	6	0	0	0	94	0	17
2014	IS-03	48	39	7	5	2	0	86	7	44
2014	IS-04	47	34	11	9	0	0	81	9	47
2014	IS-05	36	58	3	3	0	0	94	3	36
2014	IS-06	53	33	13	0	0	0	87	0	15

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	49	31	4	10	5	1	0	81	15	126
2017	IS-02	60	20	0	13	7	0	0	80	20	15
2017	IS-03	63	26	0	8	0	3	0	92	8	27
2017	IS-04	47	36	4	11	2	0	0	82	13	45
2017	IS-05	41	37	9	14	0	0	0	77	14	22
2017	IS-06	35	29	6	6	24	0	0	65	29	17
2014	IS	40	34	9	11	4	0	1	75	16	159
2014	IS-02	71	18	6	0	0	0	6	94	0	17
2014	IS-03	43	23	20	9	5	0	0	66	14	44
2014	IS-04	43	38	4	11	4	0	0	81	15	47
2014	IS-05	28	53	3	14	3	0	0	81	17	36
2014	IS-06	20	27	13	27	13	0	0	47	40	15
2011	IS	42	40	8	5	4	0	1	83	9	167
2011	IS-02	63	25	13	0	0	0	0	88	0	24
2011	IS-03	40	33	9	11	4	0	2	75	16	45
2011	IS-04	36	49	9	2	4	0	0	85	6	53
2011	IS-05	35	52	3	10	0	0	0	87	10	31
2011	IS-06	45	27	9	0	18	0	0	73	18	11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	35	5	4	5	4	4	85	10	126
2017	IS-02	33	27	13	0	13	0	13	69	15	15
2017	IS-03	38	33	4	0	8	15	4	86	9	27
2017	IS-04	38	36	4	11	6	2	2	77	18	45
2017	IS-05	50	46	0	0	0	0	4	100	0	22
2017	IS-06	65	29	6	0	0	0	0	94	0	17
2014	IS	36	28	10	13	8	1	4	67	22	159
2014	IS-02	35	24	18	6	6	6	6	67	13	17
2014	IS-03	41	20	9	18	2	2	7	68	23	44
2014	IS-04	32	32	9	15	6	0	6	68	23	47
2014	IS-05	39	28	11	8	14	0	0	67	22	36
2014	IS-06	27	40	7	7	20	0	0	67	27	15
2011	IS	38	25	9	15	8	1	4	66	25	167
2011	IS-02	54	25	8	8	0	0	4	83	9	24
2011	IS-03	36	27	9	13	7	2	7	68	22	45
2011	IS-04	38	21	8	15	13	2	4	62	30	53
2011	IS-05	29	26	13	23	10	0	0	55	32	31
2011	IS-06	36	36	9	9	9	0	0	73	18	11
2008	IS	37	24	7	15	9	0	7	66	26	140
2008	IS-02	55	15	0	10	5	0	15	82	18	20
2008	IS-03	33	17	7	26	15	0	2	51	42	46
2008	IS-04	36	33	10	8	10	0	3	71	18	39
2008	IS-05	30	26	11	15	4	0	15	65	22	27

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	41	43	9	7	0	83	7	126
2017	IS-02	27	40	20	13	0	67	13	15
2017	IS-03	34	51	11	4	0	85	4	27
2017	IS-04	38	47	6	9	0	85	9	45
2017	IS-05	46	36	13	5	0	82	5	22
2017	IS-06	65	29	0	6	0	94	6	17
2014	IS	31	45	13	8	3	77	10	159
2014	IS-02	24	41	29	6	0	65	6	17
2014	IS-03	27	48	16	5	5	75	9	44
2014	IS-04	26	47	11	13	4	72	17	47
2014	IS-05	44	44	8	3	0	89	3	36
2014	IS-06	40	40	7	13	0	80	13	15
2011	IS	34	39	13	10	4	73	14	167
2011	IS-02	42	46	13	0	0	88	0	24
2011	IS-03	38	29	9	16	9	67	24	45
2011	IS-04	21	47	17	9	6	68	15	53
2011	IS-05	35	42	13	10	0	77	10	31
2011	IS-06	64	18	18	0	0	82	0	11
2008	IS	43	32	9	12	4	75	16	140
2008	IS-02	60	25	5	10	0	85	10	20
2008	IS-03	37	37	9	13	4	74	17	46
2008	IS-04	49	23	13	15	0	72	15	39
2008	IS-05	37	33	7	11	11	70	22	27

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	36	15	8	6	1	71	14	126
2017	IS-02	40	27	20	7	7	0	67	13	15
2017	IS-03	38	40	19	4	0	0	77	4	27
2017	IS-04	29	38	13	11	7	2	69	18	45
2017	IS-05	41	27	13	9	9	0	69	18	22
2017	IS-06	35	41	12	6	6	0	76	12	17
2014	IS	29	31	15	16	8	0	60	25	159
2014	IS-02	35	24	29	12	0	0	59	12	17
2014	IS-03	32	30	18	11	9	0	61	20	44
2014	IS-04	28	21	15	30	6	0	49	36	47
2014	IS-05	31	42	11	8	8	0	72	17	36
2014	IS-06	13	53	0	13	20	0	67	33	15
2011	IS	28	37	15	11	8	1	66	19	167
2011	IS-02	42	33	25	0	0	0	75	0	24
2011	IS-03	33	29	9	11	16	2	64	27	45
2011	IS-04	21	43	21	9	6	0	64	15	53
2011	IS-05	26	39	10	16	10	0	65	26	31
2011	IS-06	18	55	0	18	9	0	73	27	11

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	40	10	8	3	1	78	11	126
2017	IS-02	27	20	27	13	13	0	47	27	15
2017	IS-03	48	41	7	4	0	0	89	4	27
2017	IS-04	45	35	9	7	2	2	82	9	45
2017	IS-05	18	59	9	9	5	0	77	14	22
2017	IS-06	41	41	6	12	0	0	82	12	17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	36	9	3	0	0	87	3	126
2017	IS-02	33	47	7	13	0	0	80	13	15
2017	IS-03	70	22	8	0	0	0	92	0	27
2017	IS-04	45	40	11	4	0	0	85	4	45
2017	IS-05	41	45	14	0	0	0	86	0	22
2017	IS-06	65	29	6	0	0	0	94	0	17
2014	IS	41	42	6	9	1	2	84	10	159
2014	IS-02	41	53	6	0	0	0	94	0	17
2014	IS-03	39	34	9	11	2	5	76	14	44
2014	IS-04	40	38	6	11	2	2	80	13	47
2014	IS-05	42	47	3	8	0	0	89	8	36
2014	IS-06	47	47	0	7	0	0	93	7	15
2011	IS	40	37	12	7	3	1	78	10	167
2011	IS-02	63	33	4	0	0	0	96	0	24
2011	IS-03	42	29	11	4	11	2	73	16	45
2011	IS-04	30	40	15	13	0	2	71	13	53
2011	IS-05	32	52	10	6	0	0	84	6	31
2011	IS-06	55	27	18	0	0	0	82	0	11
2008	IS	44	37	8	8	3	0	81	11	140
2008	IS-02	55	35	5	5	0	0	90	5	20
2008	IS-03	41	35	13	4	7	0	76	11	46
2008	IS-04	46	38	5	10	0	0	85	10	39
2008	IS-05	37	41	4	15	4	0	78	19	27

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	39	37	8	10	6	76	16	126
2017	IS-02	27	47	20	0	7	73	7	15
2017	IS-03	45	43	4	8	0	89	8	27
2017	IS-04	36	24	13	20	7	60	27	45
2017	IS-05	41	45	0	5	9	86	14	22
2017	IS-06	47	41	0	6	6	88	12	17

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	57	36	5	2	0	93	2	126
2017	IS-02	27	60	7	7	0	87	7	15
2017	IS-03	45	47	8	0	0	92	0	27
2017	IS-04	64	29	7	0	0	93	0	45
2017	IS-05	59	32	4	5	0	91	5	22
2017	IS-06	82	18	0	0	0	100	0	17
2014	IS	64	26	8	1	1	90	2	158
2014	IS-02	53	41	6	0	0	94	0	17
2014	IS-03	66	20	14	0	0	86	0	44
2014	IS-04	57	30	7	4	2	87	7	46
2014	IS-05	69	25	6	0	0	94	0	36
2014	IS-06	80	13	7	0	0	93	0	15
2011	IS	51	32	11	4	2	83	6	167
2011	IS-02	63	33	4	0	0	96	0	24
2011	IS-03	53	31	7	2	7	84	9	45
2011	IS-04	36	34	21	8	2	70	9	53
2011	IS-05	61	32	6	0	0	94	0	31
2011	IS-06	64	27	9	0	0	91	0	11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	40	8	7	2	83	9	126
2017	IS-02	40	33	13	7	7	73	13	15
2017	IS-03	56	33	8	3	0	89	3	27
2017	IS-04	38	40	11	9	2	78	11	45
2017	IS-05	18	64	5	9	5	82	14	22
2017	IS-06	65	29	0	6	0	94	6	17
2014	IS	33	42	11	8	8	74	15	159
2014	IS-02	41	35	12	0	12	76	12	17
2014	IS-03	30	36	11	11	11	66	23	44
2014	IS-04	30	38	15	9	9	68	17	47
2014	IS-05	33	53	8	3	3	86	6	36
2014	IS-06	40	47	0	13	0	87	13	15
2011	IS	37	36	12	8	7	73	15	167
2011	IS-02	42	42	17	0	0	83	0	24
2011	IS-03	40	24	9	11	16	64	27	45
2011	IS-04	26	43	17	9	4	70	13	53
2011	IS-05	45	39	6	6	3	84	10	31
2011	IS-06	45	36	9	0	9	82	9	11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	48	32	10	6	4	0	80	10	126
2017	IS-02	33	33	13	13	7	0	67	20	15
2017	IS-03	52	33	15	0	0	0	85	0	27
2017	IS-04	47	31	9	9	4	0	78	13	45
2017	IS-05	41	41	5	9	5	0	82	14	22
2017	IS-06	65	24	6	0	6	0	88	6	17
2014	IS	38	34	12	9	7	1	72	16	159
2014	IS-02	29	35	24	0	12	0	65	12	17
2014	IS-03	39	36	9	5	9	2	77	14	44
2014	IS-04	28	36	15	15	6	0	64	21	47
2014	IS-05	47	31	11	6	6	0	78	11	36
2014	IS-06	53	27	0	20	0	0	80	20	15

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	44	8	7	2	1	82	10	126
2017	IS-02	47	20	20	13	0	0	67	13	15
2017	IS-03	38	58	4	0	0	0	96	0	27
2017	IS-04	31	44	9	11	2	2	77	14	45
2017	IS-05	37	41	9	9	5	0	78	14	22
2017	IS-06	47	47	0	0	6	0	94	6	17
2014	IS	35	37	15	10	3	0	72	13	159
2014	IS-02	41	47	6	6	0	0	88	6	17
2014	IS-03	34	32	18	14	2	0	66	16	44
2014	IS-04	28	38	19	11	4	0	66	15	47
2014	IS-05	42	39	8	8	3	0	81	11	36
2014	IS-06	40	33	20	7	0	0	73	7	15
2011	IS	39	38	12	7	4	1	78	10	167
2011	IS-02	58	29	4	8	0	0	88	8	24
2011	IS-03	36	36	9	7	11	2	73	18	45
2011	IS-04	28	49	17	4	0	2	79	4	53
2011	IS-05	45	35	16	3	0	0	81	3	31
2011	IS-06	45	18	9	18	9	0	64	27	11

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	42	43	9	4	2	86	6	125
2017	IS-02	27	53	13	7	0	80	7	15
2017	IS-03	46	46	8	0	0	92	0	26
2017	IS-04	45	37	7	9	2	82	11	45
2017	IS-05	37	46	18	0	0	82	0	22
2017	IS-06	53	41	0	0	6	94	6	17
2014	IS	41	43	9	5	2	84	7	159
2014	IS-02	41	35	18	6	0	76	6	17
2014	IS-03	41	43	5	7	5	84	11	44
2014	IS-04	38	40	13	6	2	79	9	47
2014	IS-05	39	56	6	0	0	94	0	36
2014	IS-06	53	33	7	7	0	87	7	15
2011	IS	39	41	10	7	4	80	11	167
2011	IS-02	50	46	4	0	0	96	0	24
2011	IS-03	38	33	11	9	9	71	18	45
2011	IS-04	25	51	13	8	4	75	11	53
2011	IS-05	48	39	3	10	0	87	10	31
2011	IS-06	64	18	18	0	0	82	0	11
2008	IS	50	35	5	9	1	86	9	139
2008	IS-02	65	20	10	5	0	85	5	20
2008	IS-03	46	37	4	13	0	83	13	46
2008	IS-04	59	28	3	10	0	87	10	39
2008	IS-05	41	44	7	4	4	85	7	27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	39	31	21	6	3	0	0	70	10	126
2017	IS-02	67	27	7	0	0	0	0	93	0	15
2017	IS-03	38	36	22	0	4	0	0	74	4	27
2017	IS-04	49	27	18	4	2	0	0	76	7	45
2017	IS-05	18	36	32	14	0	0	0	54	14	22
2017	IS-06	18	29	24	18	12	0	0	47	29	17
2014	IS	34	35	22	6	3	0	1	70	8	158
2014	IS-02	53	47	0	0	0	0	0	100	0	17
2014	IS-03	41	34	18	0	5	0	2	77	5	44
2014	IS-04	28	43	26	2	0	0	0	72	2	46
2014	IS-05	33	25	25	11	3	0	3	60	14	36
2014	IS-06	7	27	33	27	7	0	0	33	33	15
2011	IS	38	35	18	7	2	1	1	73	8	167
2011	IS-02	50	29	17	4	0	0	0	79	4	24
2011	IS-03	42	31	18	7	0	2	0	75	7	45
2011	IS-04	38	38	17	6	0	0	2	77	6	53
2011	IS-05	23	42	23	13	0	0	0	65	13	31
2011	IS-06	27	27	18	0	27	0	0	55	27	11
2008	IS	32	33	16	11	7	0	0	65	19	140
2008	IS-02	50	35	5	10	0	0	0	85	10	20
2008	IS-03	39	37	11	7	7	0	0	76	13	46
2008	IS-04	28	38	21	8	5	0	0	67	13	39
2008	IS-05	22	22	22	19	15	0	0	44	33	27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	10	25	38	15	11	1	0	26	35	125
2017	IS-02	7	20	40	7	27	0	0	33	27	15
2017	IS-03	0	15	55	23	8	0	0	30	15	27
2017	IS-04	11	32	27	9	18	2	0	28	44	44
2017	IS-05	18	22	50	9	0	0	0	9	41	22
2017	IS-06	18	29	24	29	0	0	0	29	47	17
2014	IS	11	30	38	15	5	0	1	20	41	159
2014	IS-02	0	35	41	18	0	0	6	19	38	17
2014	IS-03	14	20	32	23	11	0	0	34	34	44
2014	IS-04	11	34	40	13	0	0	2	13	46	47
2014	IS-05	11	31	42	11	6	0	0	17	42	36
2014	IS-06	13	33	40	7	7	0	0	13	47	15
2011	IS	11	27	40	13	7	1	2	20	39	166
2011	IS-02	8	17	54	13	8	0	0	21	25	24
2011	IS-03	11	18	44	13	9	2	2	23	30	45
2011	IS-04	13	38	29	12	6	0	2	18	53	52
2011	IS-05	6	32	32	19	6	0	3	27	40	31
2011	IS-06	18	18	55	9	0	0	0	9	36	11
2008	IS	9	29	38	17	6	0	1	22	39	139
2008	IS-02	5	25	40	25	5	0	0	30	30	20
2008	IS-03	7	24	38	22	7	0	2	30	32	45
2008	IS-04	8	38	38	8	8	0	0	15	46	39
2008	IS-05	22	26	33	15	4	0	0	19	48	27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	7	19	29	25	17	1	2	43	27	126
2017	IS-02	0	27	33	20	20	0	0	40	27	15
2017	IS-03	4	15	22	33	23	0	4	58	19	27
2017	IS-04	9	11	35	22	20	2	0	43	21	45
2017	IS-05	14	36	28	14	5	0	5	19	52	22
2017	IS-06	6	18	24	35	12	0	6	50	25	17
2014	IS	11	22	32	25	9	1	1	34	33	159
2014	IS-02	0	18	35	41	0	6	0	44	19	17
2014	IS-03	11	14	36	30	9	0	0	39	25	44
2014	IS-04	17	26	28	19	9	0	2	28	43	47
2014	IS-05	8	28	33	22	8	0	0	31	36	36
2014	IS-06	7	27	27	20	20	0	0	40	33	15
2011	IS	11	19	26	28	11	2	4	41	31	166
2011	IS-02	4	21	13	46	13	4	0	61	26	24
2011	IS-03	11	18	27	20	16	4	4	39	32	45
2011	IS-04	17	21	21	25	8	2	6	35	42	52
2011	IS-05	6	19	39	23	10	0	3	33	27	31
2011	IS-06	9	9	36	45	0	0	0	45	18	11
2008	IS	7	24	29	24	15	0	0	40	31	139
2008	IS-02	5	15	25	45	10	0	0	55	20	20
2008	IS-03	4	20	36	20	20	0	0	40	24	45
2008	IS-04	5	26	31	21	18	0	0	38	31	39
2008	IS-05	19	30	26	19	7	0	0	26	48	27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	17	27	32	11	11	1	1	23	44	126
2017	IS-02	13	40	27	20	0	0	0	20	53	15
2017	IS-03	11	23	44	8	15	0	0	23	34	27
2017	IS-04	22	29	27	7	13	2	0	21	52	45
2017	IS-05	18	27	37	9	9	0	0	18	46	22
2017	IS-06	12	18	29	24	12	0	6	38	31	17
2014	IS	29	33	21	7	9	1	0	16	62	159
2014	IS-02	24	41	12	6	12	6	0	19	69	17
2014	IS-03	23	32	25	9	11	0	0	20	55	44
2014	IS-04	34	38	19	4	4	0	0	9	72	47
2014	IS-05	33	22	25	8	11	0	0	19	56	36
2014	IS-06	27	33	20	7	13	0	0	20	60	15
2011	IS	29	28	20	15	5	1	1	21	58	166
2011	IS-02	13	21	25	38	4	0	0	42	33	24
2011	IS-03	24	29	20	16	9	2	0	25	55	45
2011	IS-04	37	29	23	8	2	0	2	10	67	52
2011	IS-05	35	26	23	10	3	0	3	13	63	31
2011	IS-06	36	45	0	9	9	0	0	18	82	11
2008	IS	29	27	22	15	6	0	1	21	56	139
2008	IS-02	25	30	20	15	10	0	0	25	55	20
2008	IS-03	24	27	24	9	11	0	4	21	53	45
2008	IS-04	36	23	18	21	3	0	0	23	59	39
2008	IS-05	26	30	22	22	0	0	0	22	56	27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	8	20	33	23	14	1	1	38	28	126
2017	IS-02	7	13	27	40	13	0	0	53	20	15
2017	IS-03	4	8	28	42	19	0	0	60	11	27
2017	IS-04	4	27	29	18	20	2	0	39	32	45
2017	IS-05	5	32	50	9	0	0	5	10	38	22
2017	IS-06	29	12	35	12	12	0	0	24	41	17
2014	IS	8	25	35	23	9	1	1	32	33	159
2014	IS-02	6	18	24	35	18	0	0	53	24	17
2014	IS-03	2	20	41	18	14	2	2	33	24	44
2014	IS-04	9	30	32	26	4	0	0	30	38	47
2014	IS-05	6	28	44	17	6	0	0	22	33	36
2014	IS-06	33	20	13	27	7	0	0	33	53	15
2011	IS	6	22	35	28	7	1	2	36	29	167
2011	IS-02	8	8	25	33	21	0	4	57	17	24
2011	IS-03	4	18	33	36	7	2	0	43	23	45
2011	IS-04	4	25	49	17	4	0	2	21	29	53
2011	IS-05	6	29	29	29	3	0	3	33	37	31
2011	IS-06	18	45	18	9	9	0	0	18	64	11
2008	IS	9	26	31	19	16	0	0	34	35	140
2008	IS-02	0	25	15	35	25	0	0	60	25	20
2008	IS-03	7	24	30	15	24	0	0	39	30	46
2008	IS-04	18	23	28	21	10	0	0	31	41	39
2008	IS-05	7	30	41	15	7	0	0	22	37	27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	22	25	16	14	2	2	31	43	125
2017	IS-02	7	13	20	40	13	0	7	57	21	15
2017	IS-03	8	11	33	22	23	4	0	47	20	27
2017	IS-04	20	29	21	11	16	2	0	28	51	44
2017	IS-05	27	37	22	9	0	0	5	10	67	22
2017	IS-06	35	12	35	6	12	0	0	18	47	17
2014	IS	23	31	25	13	6	0	3	19	55	159
2014	IS-02	24	6	35	29	6	0	0	35	29	17
2014	IS-03	7	36	30	11	11	0	5	24	45	44
2014	IS-04	30	36	13	13	4	0	4	18	69	47
2014	IS-05	28	33	33	6	0	0	0	6	61	36
2014	IS-06	40	20	20	13	7	0	0	20	60	15
2011	IS	12	26	26	22	11	1	3	34	39	167
2011	IS-02	8	17	25	17	25	0	8	45	27	24
2011	IS-03	9	38	18	16	18	2	0	34	48	45
2011	IS-04	17	19	32	25	4	0	4	29	37	53
2011	IS-05	10	32	29	23	3	0	3	27	43	31
2011	IS-06	18	18	27	36	0	0	0	36	36	11
2008	IS	14	21	32	20	13	0	1	33	35	139
2008	IS-02	15	15	5	35	30	0	0	65	30	20
2008	IS-03	7	20	24	29	18	0	2	48	27	45
2008	IS-04	13	15	51	10	10	0	0	21	28	39
2008	IS-05	30	22	37	11	0	0	0	11	52	27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	21	29	16	12	1	2	29	41	126
2017	IS-02	7	13	40	13	20	0	7	36	21	15
2017	IS-03	11	19	19	21	26	0	4	49	31	27
2017	IS-04	22	22	29	16	9	2	0	25	45	45
2017	IS-05	23	32	31	9	0	0	5	10	58	22
2017	IS-06	29	12	35	18	6	0	0	24	41	17
2014	IS	12	23	25	26	10	1	4	38	36	159
2014	IS-02	6	6	41	29	12	0	6	44	13	17
2014	IS-03	14	16	20	23	18	5	5	45	33	44
2014	IS-04	17	23	21	26	6	0	6	34	43	47
2014	IS-05	6	33	31	28	3	0	0	31	39	36
2014	IS-06	13	33	13	27	13	0	0	40	47	15
2011	IS	13	21	31	19	8	2	5	30	36	166
2011	IS-02	4	21	8	38	17	4	8	62	29	24
2011	IS-03	16	18	36	13	11	4	2	26	36	45
2011	IS-04	15	31	29	15	2	2	6	19	50	52
2011	IS-05	10	19	35	26	6	0	3	33	30	31
2011	IS-06	18	0	64	9	9	0	0	18	18	11
2008	IS	16	25	26	20	10	1	2	31	42	139
2008	IS-02	20	20	10	30	20	0	0	50	40	20
2008	IS-03	7	29	27	20	13	0	4	35	37	45
2008	IS-04	21	28	26	13	10	0	3	24	50	39
2008	IS-05	26	19	26	26	0	4	0	27	46	27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	23	34	16	10	2	2	26	39	127
2017	IS-02	27	13	27	27	0	0	7	29	43	15
2017	IS-03	11	7	53	10	15	4	0	26	19	28
2017	IS-04	16	33	22	13	11	2	2	26	51	45
2017	IS-05	14	18	37	22	9	0	0	31	32	22
2017	IS-06	12	35	35	12	6	0	0	18	47	17
2014	IS	17	30	31	14	6	1	1	21	48	159
2014	IS-02	6	24	47	6	12	6	0	19	31	17
2014	IS-03	9	23	36	18	9	2	2	29	33	44
2014	IS-04	17	38	30	11	4	0	0	15	55	47
2014	IS-05	28	25	25	19	3	0	0	22	53	36
2014	IS-06	27	47	13	7	7	0	0	13	73	15

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	71	21	2	5	0	0	1	93	5	126
2017	IS-02	80	7	0	7	0	0	7	93	7	15
2017	IS-03	74	11	8	7	0	0	0	85	7	27
2017	IS-04	62	29	2	7	0	0	0	91	7	45
2017	IS-05	73	27	0	0	0	0	0	100	0	22
2017	IS-06	76	24	0	0	0	0	0	100	0	17
2014	IS	72	19	2	2	4	0	1	92	6	159
2014	IS-02	82	18	0	0	0	0	0	100	0	17
2014	IS-03	70	18	2	5	2	0	2	91	7	44
2014	IS-04	68	21	2	0	9	0	0	89	9	47
2014	IS-05	75	22	0	0	3	0	0	97	3	36
2014	IS-06	73	13	7	7	0	0	0	87	7	15
2011	IS	60	26	2	4	4	1	4	90	8	166
2011	IS-02	54	21	8	0	0	0	17	90	0	24
2011	IS-03	60	20	2	7	7	2	2	84	14	45
2011	IS-04	53	34	0	6	6	0	2	88	12	53
2011	IS-05	73	23	0	3	0	0	0	97	3	30
2011	IS-06	73	27	0	0	0	0	0	100	0	11
2008	IS	68	17	6	5	4	0	0	85	9	139
2008	IS-02	74	11	11	5	0	0	0	84	5	19
2008	IS-03	67	15	4	4	9	0	0	83	13	46
2008	IS-04	67	10	10	10	3	0	0	77	13	39
2008	IS-05	63	33	4	0	0	0	0	96	0	27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	36	10	7	3	5	6	77	12	126
2017	IS-02	20	33	7	20	7	7	7	62	31	15
2017	IS-03	40	26	8	0	0	15	11	90	0	27
2017	IS-04	29	38	16	7	7	0	4	70	14	45
2017	IS-05	32	50	9	9	0	0	0	82	9	22
2017	IS-06	41	35	6	6	0	6	6	87	7	17
2014	IS	31	35	11	13	8	1	1	67	21	159
2014	IS-02	29	35	18	12	6	0	0	65	18	17
2014	IS-03	34	25	11	14	14	2	0	60	28	44
2014	IS-04	23	38	13	15	6	2	2	64	22	47
2014	IS-05	28	44	11	11	6	0	0	72	17	36
2014	IS-06	53	27	0	7	7	0	7	86	14	15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	47	35	6	8	2	1	83	10	125
2017	IS-02	29	57	0	7	7	0	86	14	14
2017	IS-03	55	33	11	0	0	0	89	0	27
2017	IS-04	42	33	4	13	4	2	77	18	45
2017	IS-05	59	23	9	9	0	0	82	9	22
2017	IS-06	47	41	6	6	0	0	88	6	17
2014	IS	45	30	9	12	4	0	75	16	159
2014	IS-02	47	24	18	12	0	0	71	12	17
2014	IS-03	45	23	7	18	7	0	68	25	44
2014	IS-04	40	34	6	13	6	0	74	19	47
2014	IS-05	42	36	11	8	3	0	78	11	36
2014	IS-06	60	33	7	0	0	0	93	0	15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	35	39	8	10	6	2	1	75	16	125
2017	IS-02	33	20	20	13	13	0	0	53	27	15
2017	IS-03	45	43	0	11	0	0	0	89	11	27
2017	IS-04	22	40	11	13	7	4	2	67	21	45
2017	IS-05	33	48	5	5	10	0	0	81	14	21
2017	IS-06	53	35	6	6	0	0	0	88	6	17
2014	IS	30	40	11	13	3	2	1	72	16	159
2014	IS-02	29	24	18	12	6	12	0	60	20	17
2014	IS-03	25	39	16	18	0	0	2	65	19	44
2014	IS-04	28	43	6	11	9	2	2	73	20	47
2014	IS-05	31	47	14	8	0	0	0	78	8	36
2014	IS-06	47	40	0	13	0	0	0	87	13	15
2011	IS	22	44	13	15	4	1	2	68	19	167
2011	IS-02	42	29	13	8	0	0	8	77	9	24
2011	IS-03	18	36	16	20	7	2	2	56	28	45
2011	IS-04	15	49	11	21	4	0	0	64	25	53
2011	IS-05	23	58	10	10	0	0	0	81	10	31
2011	IS-06	18	55	18	0	9	0	0	73	9	11
2008	IS	31	44	7	15	1	0	1	76	17	140
2008	IS-02	45	35	5	15	0	0	0	80	15	20
2008	IS-03	22	46	13	17	0	0	2	69	18	46
2008	IS-04	33	46	5	13	3	0	0	79	15	39
2008	IS-05	22	48	4	19	4	0	4	73	23	27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	33	34	9	6	5	9	4	77	13	125
2017	IS-02	33	33	7	0	13	13	0	77	15	15
2017	IS-03	55	18	8	8	0	11	0	83	9	27
2017	IS-04	23	30	14	7	9	11	7	64	19	44
2017	IS-05	18	59	5	9	0	5	5	85	10	22
2017	IS-06	41	41	6	6	0	0	6	88	6	17
2014	IS	30	26	14	11	9	8	2	62	22	159
2014	IS-02	18	18	29	12	12	12	0	40	27	17
2014	IS-03	27	20	20	11	5	14	2	57	19	44
2014	IS-04	30	23	6	15	15	9	2	60	33	47
2014	IS-05	31	36	11	8	8	3	3	71	18	36
2014	IS-06	47	40	13	0	0	0	0	87	0	15
2011	IS	32	33	8	10	5	10	2	73	18	167
2011	IS-02	46	38	4	4	0	0	8	91	5	24
2011	IS-03	27	20	9	13	16	13	2	55	34	45
2011	IS-04	21	42	9	13	2	13	0	72	17	53
2011	IS-05	42	32	6	10	0	10	0	82	11	31
2011	IS-06	36	36	18	0	9	0	0	73	9	11
2008	IS	34	32	11	12	4	6	1	72	16	139
2008	IS-02	37	26	21	5	0	11	0	71	6	19
2008	IS-03	26	24	13	20	2	13	2	59	26	46
2008	IS-04	38	38	8	10	3	3	0	79	13	39
2008	IS-05	30	41	7	7	11	0	4	73	19	27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	21	15	17	8	20	4	46	34	125
2017	IS-02	13	13	13	13	13	33	0	40	40	15
2017	IS-03	8	18	15	11	11	30	8	40	36	27
2017	IS-04	11	16	11	22	7	25	7	40	43	44
2017	IS-05	18	18	27	28	5	5	0	38	34	22
2017	IS-06	24	53	12	6	6	0	0	76	12	17
2014	IS	8	21	19	21	17	10	4	34	45	159
2014	IS-02	6	12	18	18	18	24	6	25	50	17
2014	IS-03	9	11	18	27	16	14	5	25	53	44
2014	IS-04	2	26	13	26	19	11	4	33	53	47
2014	IS-05	6	25	31	17	17	3	3	32	35	36
2014	IS-06	27	40	13	7	13	0	0	67	20	15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	57	34	4	2	2	91	5	125
2017	IS-02	47	40	0	13	0	87	13	15
2017	IS-03	58	34	0	0	8	92	8	27
2017	IS-04	55	34	9	0	2	89	2	44
2017	IS-05	59	31	5	5	0	91	5	22
2017	IS-06	65	35	0	0	0	100	0	17
2014	IS	39	46	9	4	1	85	6	159
2014	IS-02	41	47	0	12	0	88	12	17
2014	IS-03	34	41	20	2	2	75	5	44
2014	IS-04	36	47	6	9	2	83	11	47
2014	IS-05	42	53	6	0	0	94	0	36
2014	IS-06	53	40	7	0	0	93	0	15

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	41	38	10	7	4	0	79	11	126
2017	IS-02	33	33	7	13	13	0	67	27	15
2017	IS-03	52	34	4	7	4	0	85	11	27
2017	IS-04	42	29	20	9	0	0	71	9	45
2017	IS-05	32	59	5	0	5	0	91	5	22
2017	IS-06	41	47	0	6	6	0	88	12	17
2014	IS	39	35	9	11	5	0	74	16	159
2014	IS-02	47	29	6	18	0	0	76	18	17
2014	IS-03	39	30	20	5	7	0	68	11	44
2014	IS-04	36	32	9	19	4	0	68	23	47
2014	IS-05	36	50	0	8	6	0	86	14	36
2014	IS-06	47	33	7	7	7	0	80	13	15
2011	IS	38	38	7	11	5	1	77	16	167
2011	IS-02	38	42	13	8	0	0	79	8	24
2011	IS-03	47	24	4	11	9	4	74	21	45
2011	IS-04	34	40	9	11	6	0	74	17	53
2011	IS-05	29	52	6	10	3	0	81	13	31
2011	IS-06	55	36	0	9	0	0	91	9	11
2008	IS	31	39	11	12	6	0	71	19	140
2008	IS-02	60	25	5	5	5	0	85	10	20
2008	IS-03	22	39	13	20	7	0	61	26	46
2008	IS-04	31	46	10	5	8	0	77	13	39
2008	IS-05	22	41	15	15	7	0	63	22	27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	54	27	11	5	2	1	0	82	7	126
2017	IS-02	60	13	13	7	0	7	0	79	7	15
2017	IS-03	70	18	8	4	0	0	0	89	4	27
2017	IS-04	49	31	11	9	0	0	0	80	9	45
2017	IS-05	36	41	14	5	5	0	0	77	9	22
2017	IS-06	59	24	12	0	6	0	0	82	6	17
2014	IS	43	35	11	6	3	3	0	80	9	159
2014	IS-02	41	47	6	0	6	0	0	88	6	17
2014	IS-03	48	27	11	5	5	5	0	79	10	44
2014	IS-04	40	40	13	6	0	0	0	81	6	47
2014	IS-05	44	33	11	6	3	3	0	80	9	36
2014	IS-06	40	27	7	13	7	7	0	71	21	15
2011	IS	41	30	17	5	3	3	1	73	9	167
2011	IS-02	42	29	25	4	0	0	0	71	4	24
2011	IS-03	44	29	9	0	4	11	2	85	5	45
2011	IS-04	36	28	26	6	4	0	0	64	9	53
2011	IS-05	42	32	13	13	0	0	0	74	13	31
2011	IS-06	45	45	0	0	9	0	0	91	9	11
2008	IS	39	32	11	11	5	1	0	72	16	140
2008	IS-02	60	20	10	5	5	0	0	80	10	20
2008	IS-03	35	30	15	13	4	2	0	67	18	46
2008	IS-04	36	41	3	13	5	3	0	79	18	39
2008	IS-05	37	30	15	11	7	0	0	67	19	27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	52	31	8	5	4	1	83	9	126
2017	IS-02	67	20	0	0	7	7	93	7	15
2017	IS-03	63	26	8	0	4	0	89	4	27
2017	IS-04	44	36	11	6	2	0	80	9	45
2017	IS-05	36	36	9	14	5	0	73	18	22
2017	IS-06	59	29	6	0	6	0	88	6	17
2014	IS	36	38	8	11	6	0	74	18	159
2014	IS-02	41	29	18	6	6	0	71	12	17
2014	IS-03	39	36	9	9	7	0	75	16	44
2014	IS-04	34	32	9	17	9	0	66	26	47
2014	IS-05	31	58	0	6	6	0	89	11	36
2014	IS-06	40	27	13	20	0	0	67	20	15
2011	IS	41	37	9	8	5	1	78	13	167
2011	IS-02	50	38	8	4	0	0	88	4	24
2011	IS-03	38	42	9	4	4	2	82	9	45
2011	IS-04	36	32	11	13	8	0	68	21	53
2011	IS-05	45	35	6	13	0	0	81	13	31
2011	IS-06	45	36	9	0	9	0	82	9	11
2008	IS	40	29	7	16	7	0	69	24	140
2008	IS-02	60	25	5	5	5	0	85	10	20
2008	IS-03	35	24	9	26	7	0	59	33	46
2008	IS-04	38	36	0	15	10	0	74	26	39
2008	IS-05	30	33	19	11	7	0	63	19	27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	80	12	3	3	1	0	1	93	4	126
2017	IS-02	80	13	0	7	0	0	0	93	7	15
2017	IS-03	89	4	4	0	3	0	0	93	3	27
2017	IS-04	76	11	7	4	0	0	2	89	4	45
2017	IS-05	77	18	0	5	0	0	0	95	5	22
2017	IS-06	82	18	0	0	0	0	0	100	0	17
2014	IS	77	12	5	3	2	0	1	90	5	159
2014	IS-02	76	12	6	0	6	0	0	88	6	17
2014	IS-03	75	7	7	7	2	0	2	84	9	44
2014	IS-04	79	13	6	2	0	0	0	91	2	47
2014	IS-05	83	17	0	0	0	0	0	100	0	36
2014	IS-06	67	13	7	7	7	0	0	80	13	15
2011	IS	75	16	4	2	1	1	1	93	3	167
2011	IS-02	75	13	4	4	0	0	4	91	4	24
2011	IS-03	78	13	4	0	2	2	0	93	2	45
2011	IS-04	72	17	6	4	2	0	0	89	6	53
2011	IS-05	81	19	0	0	0	0	0	100	0	31
2011	IS-06	73	18	9	0	0	0	0	91	0	11
2008	IS	84	11	1	1	2	0	0	95	4	140
2008	IS-02	80	20	0	0	0	0	0	100	0	20
2008	IS-03	76	15	2	2	4	0	0	91	7	46
2008	IS-04	95	0	3	0	3	0	0	95	3	39
2008	IS-05	81	15	0	4	0	0	0	96	4	27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	52	22	6	6	4	6	3	82	11	126
2017	IS-02	60	27	0	0	7	7	0	93	7	15
2017	IS-03	59	11	0	4	8	11	8	86	14	27
2017	IS-04	49	22	7	13	2	7	0	76	16	45
2017	IS-05	46	27	14	5	0	5	5	80	5	22
2017	IS-06	53	29	6	0	6	0	6	88	6	17
2014	IS	47	27	6	6	8	2	5	79	15	159
2014	IS-02	65	29	0	0	6	0	0	94	6	17
2014	IS-03	52	27	0	0	11	2	7	88	13	44
2014	IS-04	45	28	6	6	9	2	4	77	16	47
2014	IS-05	36	25	14	11	6	3	6	67	18	36
2014	IS-06	40	27	7	13	7	0	7	71	21	15
2011	IS	40	22	12	10	7	4	5	68	19	167
2011	IS-02	54	21	8	0	0	4	13	90	0	24
2011	IS-03	42	24	11	7	9	4	2	71	17	45
2011	IS-04	32	19	11	17	8	6	8	59	28	53
2011	IS-05	32	32	16	10	3	3	3	69	14	31
2011	IS-06	45	0	18	18	18	0	0	45	36	11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	63	24	4	6	3	87	9	126
2017	IS-02	60	20	7	7	7	80	13	15
2017	IS-03	78	18	0	4	0	96	4	27
2017	IS-04	60	24	9	4	2	85	7	45
2017	IS-05	41	41	0	9	9	82	18	22
2017	IS-06	76	18	0	6	0	94	6	17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	63	25	6	2	2	2	89	5	126
2017	IS-02	60	27	7	0	7	0	87	7	15
2017	IS-03	66	11	11	4	0	7	84	4	27
2017	IS-04	65	24	9	2	0	0	89	2	45
2017	IS-05	50	41	0	0	9	0	91	9	22
2017	IS-06	71	24	0	6	0	0	94	6	17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	56	26	9	6	4	81	10	124
2017	IS-02	60	20	7	13	0	80	13	15
2017	IS-03	63	22	7	4	4	85	8	27
2017	IS-04	55	29	9	2	5	84	7	44
2017	IS-05	38	33	14	10	5	71	15	21
2017	IS-06	65	18	6	6	6	82	12	17
2014	IS	40	36	13	6	6	76	11	159
2014	IS-02	53	35	6	6	0	88	6	17
2014	IS-03	45	25	14	7	9	70	16	44
2014	IS-04	36	38	15	6	4	74	11	47
2014	IS-05	33	44	14	3	6	78	8	36
2014	IS-06	40	40	7	7	7	80	13	15

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	25	34	16	7	0	5	14	72	8	44
2017	IS-05	20	46	20	7	0	0	7	71	7	15
2017	IS-06	35	35	12	6	0	6	6	80	7	17
2014	IS	32	33	7	9	4	0	15	76	15	54
2014	IS-05	18	39	7	14	7	0	14	67	25	28
2014	IS-06	40	27	13	7	0	0	13	77	8	15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	42	13	7	1	6	0	78	8	127
2017	IS-02	33	40	13	7	0	7	0	79	7	15
2017	IS-03	51	35	7	0	0	7	0	92	0	28
2017	IS-04	22	51	9	6	2	9	0	81	10	45
2017	IS-05	18	50	23	9	0	0	0	68	9	22
2017	IS-06	47	18	18	18	0	0	0	65	18	17
2014	IS	23	38	16	13	7	4	0	63	20	159
2014	IS-02	35	29	18	0	12	6	0	69	13	17
2014	IS-03	20	41	23	5	7	5	0	64	12	44
2014	IS-04	28	28	13	17	11	4	0	58	29	47
2014	IS-05	14	50	14	19	0	3	0	66	20	36
2014	IS-06	20	47	7	20	7	0	0	67	27	15
2011	IS	23	34	20	11	5	5	1	61	18	167
2011	IS-02	42	29	29	0	0	0	0	71	0	24
2011	IS-03	13	36	16	11	9	16	0	58	24	45
2011	IS-04	19	32	25	15	8	0	2	52	23	53
2011	IS-05	29	42	16	10	0	3	0	73	10	31
2011	IS-06	18	36	18	18	9	0	0	55	27	11

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	28	42	13	11	2	2	0	73	14	127
2017	IS-02	33	47	7	7	0	7	0	86	7	15
2017	IS-03	40	45	7	4	0	4	0	89	4	28
2017	IS-04	22	42	13	18	2	2	0	66	20	45
2017	IS-05	13	46	23	14	5	0	0	59	18	22
2017	IS-06	41	29	18	6	6	0	0	71	12	17
2014	IS	18	39	17	15	10	1	0	58	25	159
2014	IS-02	24	35	24	6	12	0	0	59	18	17
2014	IS-03	18	43	25	5	7	2	0	63	12	44
2014	IS-04	19	30	9	28	15	0	0	49	43	47
2014	IS-05	14	50	14	17	6	0	0	64	22	36
2014	IS-06	20	33	20	13	13	0	0	53	27	15
2011	IS	17	36	17	13	11	5	1	56	25	167
2011	IS-02	21	50	17	8	0	4	0	74	9	24
2011	IS-03	16	29	18	18	13	7	0	48	33	45
2011	IS-04	15	28	23	11	15	6	2	47	29	53
2011	IS-05	26	45	13	10	3	3	0	73	13	31
2011	IS-06	0	45	0	27	27	0	0	45	55	11
2008	IS	20	37	22	10	9	1	0	58	20	139
2008	IS-02	20	35	15	15	10	5	0	58	26	20
2008	IS-03	20	26	35	13	4	2	0	47	18	46
2008	IS-04	26	44	8	10	13	0	0	69	23	39
2008	IS-05	12	54	19	0	15	0	0	65	15	26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	37	18	13	5	5	0	62	19	127
2017	IS-02	20	47	13	13	0	7	0	71	14	15
2017	IS-03	36	42	11	4	0	7	0	84	4	28
2017	IS-04	18	31	22	13	9	7	0	53	23	45
2017	IS-05	9	31	27	28	5	0	0	41	32	22
2017	IS-06	29	41	12	12	6	0	0	71	18	17
2014	IS	11	30	25	18	15	2	0	42	33	158
2014	IS-02	18	24	29	12	12	6	0	44	25	17
2014	IS-03	11	36	34	7	11	0	0	48	18	44
2014	IS-04	6	28	15	30	17	4	0	36	49	47
2014	IS-05	6	34	29	20	11	0	0	40	31	35
2014	IS-06	27	20	13	13	27	0	0	47	40	15
2011	IS	8	36	19	22	11	5	0	46	34	167
2011	IS-02	8	54	21	13	0	4	0	65	13	24
2011	IS-03	4	33	11	27	11	13	0	44	44	45
2011	IS-04	9	28	25	25	11	2	0	38	37	53
2011	IS-05	10	42	13	23	10	3	0	53	33	31
2011	IS-06	0	36	18	9	36	0	0	36	45	11
2008	IS	11	39	19	16	11	3	1	52	29	140
2008	IS-02	15	30	15	20	10	10	0	50	33	20
2008	IS-03	11	37	22	20	9	0	2	49	29	46
2008	IS-04	13	44	10	15	13	5	0	59	30	39
2008	IS-05	7	44	22	11	15	0	0	52	26	27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	34	12	19	9	7	57	30	127
2017	IS-02	27	33	13	13	0	13	69	15	15
2017	IS-03	22	42	7	4	11	14	75	17	28
2017	IS-04	20	25	16	27	6	7	48	35	45
2017	IS-05	9	37	13	23	18	0	46	41	22
2017	IS-06	18	41	6	24	12	0	59	35	17
2014	IS	11	30	19	20	18	1	41	39	159
2014	IS-02	24	35	24	12	6	0	59	18	17
2014	IS-03	9	43	11	23	11	2	53	35	44
2014	IS-04	9	17	21	26	28	0	26	53	47
2014	IS-05	6	28	25	17	22	3	34	40	36
2014	IS-06	27	27	20	13	13	0	53	27	15
2011	IS	13	20	19	20	16	12	38	40	167
2011	IS-02	13	46	17	8	0	17	70	10	24
2011	IS-03	11	13	13	27	18	18	30	54	45
2011	IS-04	15	8	23	17	26	11	26	49	53
2011	IS-05	16	35	19	16	6	6	55	24	31
2011	IS-06	0	18	27	36	18	0	18	55	11
2008	IS	15	23	19	19	12	11	43	35	140
2008	IS-02	20	30	10	15	15	10	56	33	20
2008	IS-03	15	20	20	26	4	15	41	36	46
2008	IS-04	15	26	10	21	15	13	47	41	39
2008	IS-05	15	22	22	11	22	7	40	36	27

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	35	12	22	11	1	0	54	33	127
2017	IS-02	20	27	27	20	7	0	0	47	27	15
2017	IS-03	29	43	6	15	7	0	0	73	21	28
2017	IS-04	18	33	13	25	8	2	0	53	34	45
2017	IS-05	5	18	14	41	22	0	0	23	64	22
2017	IS-06	24	53	6	6	12	0	0	76	18	17
2014	IS	12	30	17	30	9	1	0	43	40	158
2014	IS-02	35	29	12	6	18	0	0	65	24	17
2014	IS-03	14	33	12	33	9	0	0	47	42	43
2014	IS-04	9	23	21	30	13	4	0	33	44	47
2014	IS-05	3	36	25	36	0	0	0	39	36	36
2014	IS-06	13	33	7	33	13	0	0	47	47	15
2011	IS	13	31	18	25	11	2	1	45	36	167
2011	IS-02	25	33	17	21	4	0	0	58	25	24
2011	IS-03	11	27	20	22	18	2	0	39	41	45
2011	IS-04	8	30	17	30	9	4	2	40	42	53
2011	IS-05	16	42	16	19	3	3	0	60	23	31
2011	IS-06	0	27	18	36	18	0	0	27	55	11
2008	IS	13	31	16	31	8	1	1	45	39	140
2008	IS-02	15	45	5	25	10	0	0	60	35	20
2008	IS-03	11	24	15	43	0	4	2	37	47	46
2008	IS-04	21	36	13	23	8	0	0	56	31	39
2008	IS-05	7	30	22	22	19	0	0	37	41	27

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	37	49	7	6	1	0	0	87	6	126
2017	IS-02	27	60	13	0	0	0	0	87	0	15
2017	IS-03	53	36	4	7	0	0	0	89	7	28
2017	IS-04	36	49	6	7	2	0	0	85	9	45
2017	IS-05	37	46	13	5	0	0	0	82	5	22
2017	IS-06	25	69	0	6	0	0	0	94	6	16
2014	IS	23	45	14	14	4	1	0	68	18	159
2014	IS-02	41	47	6	6	0	0	0	88	6	17
2014	IS-03	25	45	14	11	5	0	0	70	16	44
2014	IS-04	19	43	13	15	9	2	0	63	24	47
2014	IS-05	14	56	14	17	0	0	0	69	17	36
2014	IS-06	27	20	27	20	7	0	0	47	27	15
2011	IS	28	45	14	8	4	1	1	74	12	166
2011	IS-02	39	48	4	9	0	0	0	87	9	23
2011	IS-03	27	47	9	7	9	2	0	75	16	45
2011	IS-04	25	43	13	15	2	0	2	69	17	53
2011	IS-05	29	42	26	3	0	0	0	71	3	31
2011	IS-06	18	55	18	0	9	0	0	73	9	11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	44	44	6	1	0	5	0	93	1	126
2017	IS-02	40	33	7	7	0	13	0	85	8	15
2017	IS-03	40	45	15	0	0	0	0	85	0	28
2017	IS-04	40	47	4	0	0	9	0	95	0	45
2017	IS-05	46	50	5	0	0	0	0	95	0	22
2017	IS-06	63	38	0	0	0	0	0	100	0	16
2014	IS	38	42	13	3	3	3	0	82	5	159
2014	IS-02	41	35	18	6	0	0	0	76	6	17
2014	IS-03	36	39	16	2	5	2	0	77	7	44
2014	IS-04	40	40	9	0	4	6	0	86	5	47
2014	IS-05	28	56	11	6	0	0	0	83	6	36
2014	IS-06	53	33	13	0	0	0	0	87	0	15
2011	IS	39	35	10	6	4	5	1	78	11	166
2011	IS-02	52	26	9	0	0	13	0	90	0	23
2011	IS-03	40	24	9	11	9	7	0	69	21	45
2011	IS-04	26	42	11	9	6	4	2	72	16	53
2011	IS-05	39	48	10	0	0	3	0	90	0	31
2011	IS-06	55	36	9	0	0	0	0	91	0	11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	37	12	5	1	2	2	82	6	125
2017	IS-02	40	20	13	13	0	7	7	69	15	15
2017	IS-03	36	53	0	0	3	4	4	97	3	28
2017	IS-04	35	35	25	4	0	0	0	71	4	45
2017	IS-05	54	32	9	5	0	0	0	86	5	22
2017	IS-06	60	33	0	7	0	0	0	93	7	15
2014	IS	36	39	11	8	5	1	0	76	13	159
2014	IS-02	41	47	6	6	0	0	0	88	6	17
2014	IS-03	27	39	16	7	11	0	0	66	18	44
2014	IS-04	34	34	13	13	4	2	0	70	17	47
2014	IS-05	44	42	3	6	3	3	0	89	9	36
2014	IS-06	40	40	13	7	0	0	0	80	7	15
2011	IS	39	31	10	10	7	4	0	73	18	166
2011	IS-02	65	22	4	0	4	4	0	91	5	23
2011	IS-03	40	27	9	11	9	4	0	70	21	45
2011	IS-04	28	26	17	15	9	4	0	57	25	53
2011	IS-05	39	45	6	6	0	3	0	87	7	31
2011	IS-06	27	45	0	18	9	0	0	73	27	11
2008	IS	30	31	16	15	5	3	1	63	21	140
2008	IS-02	35	35	5	25	0	0	0	70	25	20
2008	IS-03	24	33	15	17	9	2	0	58	27	46
2008	IS-04	36	26	21	8	5	5	0	65	14	39
2008	IS-05	26	30	19	19	4	4	0	58	23	27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	32	40	14	11	1	1	1	74	12	126
2017	IS-02	40	20	20	20	0	0	0	60	20	15
2017	IS-03	40	28	18	7	3	4	0	70	11	28
2017	IS-04	29	47	15	9	0	0	0	76	9	45
2017	IS-05	23	50	13	9	0	0	5	76	10	22
2017	IS-06	31	50	0	19	0	0	0	81	19	16
2014	IS	27	32	17	14	7	3	1	61	21	159
2014	IS-02	35	35	12	12	0	6	0	75	13	17
2014	IS-03	18	36	14	9	16	5	2	59	27	44
2014	IS-04	17	32	17	28	4	2	0	50	33	47
2014	IS-05	42	33	17	6	3	0	0	75	8	36
2014	IS-06	40	13	33	7	7	0	0	53	13	15
2011	IS	19	39	16	11	8	6	2	62	21	167
2011	IS-02	21	46	13	13	0	8	0	73	14	24
2011	IS-03	16	27	22	7	16	11	2	49	26	45
2011	IS-04	11	38	13	17	11	6	4	54	31	53
2011	IS-05	26	55	16	3	0	0	0	81	3	31
2011	IS-06	36	36	9	9	9	0	0	73	18	11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	22	16	16	11	7	4	52	30	126
2017	IS-02	20	13	20	20	7	13	7	42	33	15
2017	IS-03	36	25	11	10	7	4	7	69	19	28
2017	IS-04	22	27	15	18	9	7	2	54	29	45
2017	IS-05	18	14	22	18	23	5	0	33	43	22
2017	IS-06	19	25	13	13	13	13	6	54	31	16
2014	IS	12	17	17	19	16	16	3	35	44	159
2014	IS-02	18	24	18	24	6	12	0	47	33	17
2014	IS-03	14	11	16	18	14	23	5	34	44	44
2014	IS-04	13	21	13	15	19	15	4	42	42	47
2014	IS-05	6	17	25	33	11	8	0	24	48	36
2014	IS-06	13	13	13	0	40	20	0	33	50	15
2011	IS	11	24	15	17	14	16	3	43	39	167
2011	IS-02	17	38	8	13	4	8	13	68	21	24
2011	IS-03	7	20	11	24	13	22	2	35	50	45
2011	IS-04	6	19	23	15	17	19	2	31	40	53
2011	IS-05	19	35	13	10	10	13	0	63	22	31
2011	IS-06	9	9	18	27	27	9	0	20	60	11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	62	24	7	5	1	2	87	5	127
2017	IS-02	53	20	20	0	0	7	79	0	15
2017	IS-03	68	25	0	3	0	4	97	3	28
2017	IS-04	54	22	11	9	2	2	78	11	45
2017	IS-05	69	22	5	5	0	0	91	5	22
2017	IS-06	71	29	0	0	0	0	100	0	17
2014	IS	58	26	9	4	2	1	85	6	159
2014	IS-02	65	29	0	6	0	0	94	6	17
2014	IS-03	61	20	11	2	2	2	84	5	44
2014	IS-04	55	23	11	6	4	0	79	11	47
2014	IS-05	53	36	8	3	0	0	89	3	36
2014	IS-06	67	20	7	7	0	0	87	7	15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	76	20	2	1	0	2	0	98	1	127
2017	IS-02	73	27	0	0	0	0	0	100	0	15
2017	IS-03	86	10	0	0	0	4	0	100	0	28
2017	IS-04	73	22	2	2	0	0	0	96	2	45
2017	IS-05	72	23	0	0	0	5	0	100	0	22
2017	IS-06	76	18	6	0	0	0	0	94	0	17
2014	IS	68	21	6	1	1	2	1	92	3	158
2014	IS-02	53	35	6	0	0	6	0	94	0	17
2014	IS-03	66	23	7	0	2	0	2	91	2	44
2014	IS-04	62	23	6	4	0	4	0	89	4	47
2014	IS-05	86	9	6	0	0	0	0	94	0	35
2014	IS-06	73	20	0	0	7	0	0	93	7	15
2011	IS	65	20	5	3	2	4	2	90	5	167
2011	IS-02	79	13	0	0	0	4	4	100	0	24
2011	IS-03	62	20	4	0	7	4	2	88	7	45
2011	IS-04	51	26	8	9	0	4	2	82	10	53
2011	IS-05	87	13	0	0	0	0	0	100	0	31
2011	IS-06	55	18	18	0	0	9	0	80	0	11
2008	IS	65	21	6	4	0	2	2	90	4	139
2008	IS-02	79	11	5	0	0	5	0	94	0	19
2008	IS-03	61	24	9	7	0	0	0	85	7	46
2008	IS-04	74	18	0	3	0	3	3	97	3	39
2008	IS-05	56	19	11	4	0	4	7	83	4	27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	35	8	18	5	2	0	68	24	127
2017	IS-02	47	27	7	13	7	0	0	73	20	15
2017	IS-03	39	28	7	22	0	4	0	70	23	28
2017	IS-04	25	38	13	16	6	2	0	64	23	45
2017	IS-05	23	41	4	27	5	0	0	64	32	22
2017	IS-06	35	41	0	12	12	0	0	76	24	17
2014	IS	19	30	18	23	11	0	0	48	34	159
2014	IS-02	29	18	18	12	24	0	0	47	35	17
2014	IS-03	20	27	20	20	11	0	0	48	32	44
2014	IS-04	15	26	19	28	13	0	0	40	40	47
2014	IS-05	14	44	17	19	6	0	0	58	25	36
2014	IS-06	27	27	7	33	7	0	0	53	40	15
2011	IS	29	35	12	12	8	4	0	66	21	166
2011	IS-02	58	17	21	4	0	0	0	75	4	24
2011	IS-03	25	32	11	5	20	7	0	61	27	44
2011	IS-04	19	38	13	19	8	4	0	59	27	53
2011	IS-05	32	39	6	19	0	3	0	73	20	31
2011	IS-06	18	64	9	0	9	0	0	82	9	11
2008	IS	32	35	14	12	4	1	2	69	16	139
2008	IS-02	42	37	21	0	0	0	0	79	0	19
2008	IS-03	22	37	9	20	11	0	2	60	31	46
2008	IS-04	38	36	5	13	0	3	5	81	14	39
2008	IS-05	33	30	26	7	4	0	0	63	11	27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	26	9	11	17	1	5	60	30	127
2017	IS-02	7	27	7	27	27	0	7	36	57	15
2017	IS-03	42	11	18	7	15	0	7	57	24	28
2017	IS-04	22	35	9	7	20	2	4	62	29	45
2017	IS-05	32	32	4	14	14	0	5	67	29	22
2017	IS-06	53	18	6	12	12	0	0	71	24	17
2014	IS	11	28	13	19	29	0	1	39	48	159
2014	IS-02	12	12	12	6	59	0	0	24	65	17
2014	IS-03	9	27	16	23	25	0	0	36	48	44
2014	IS-04	9	32	13	15	32	0	0	40	47	47
2014	IS-05	11	39	11	25	14	0	0	50	39	36
2014	IS-06	20	13	7	20	33	0	7	36	57	15
2011	IS	18	26	14	16	20	3	3	46	38	167
2011	IS-02	17	17	29	21	13	4	0	35	35	24
2011	IS-03	20	24	11	13	27	2	2	47	42	45
2011	IS-04	15	26	17	13	19	6	4	46	35	53
2011	IS-05	19	35	10	19	13	0	3	57	33	31
2011	IS-06	18	27	0	9	45	0	0	45	55	11
2008	IS	27	27	9	19	15	1	1	56	36	139
2008	IS-02	32	21	16	21	11	0	0	53	32	19
2008	IS-03	11	20	7	30	28	2	2	32	61	46
2008	IS-04	44	23	5	18	8	0	3	68	26	39
2008	IS-05	22	44	15	7	11	0	0	67	19	27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	40	19	9	2	1	71	10	127
2017	IS-02	33	27	27	13	0	0	60	13	15
2017	IS-03	35	43	15	7	0	0	78	7	28
2017	IS-04	22	42	20	9	4	2	66	14	45
2017	IS-05	18	50	18	14	0	0	69	14	22
2017	IS-06	53	29	18	0	0	0	82	0	17

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	49	38	6	4	1	3	89	5	127
2017	IS-02	47	27	7	13	0	7	79	14	15
2017	IS-03	53	43	4	0	0	0	96	0	28
2017	IS-04	47	33	9	4	2	4	84	7	45
2017	IS-05	55	36	5	0	0	5	95	0	22
2017	IS-06	41	53	0	6	0	0	94	6	17
2014	IS	40	38	11	4	1	6	83	5	159
2014	IS-02	41	29	12	6	0	12	80	7	17
2014	IS-03	45	30	16	5	0	5	79	5	44
2014	IS-04	36	36	9	4	2	13	83	7	47
2014	IS-05	39	50	8	3	0	0	89	3	36
2014	IS-06	40	47	13	0	0	0	87	0	15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	41	46	3	8	1	2	0	88	9	127
2017	IS-02	47	40	0	7	0	7	0	93	7	15
2017	IS-03	57	36	0	7	0	0	0	93	7	28
2017	IS-04	31	47	9	9	2	2	0	80	11	45
2017	IS-05	37	54	0	9	0	0	0	91	9	22
2017	IS-06	41	53	0	6	0	0	0	94	6	17
2014	IS	35	40	13	10	0	2	0	77	10	159
2014	IS-02	35	41	18	6	0	0	0	76	6	17
2014	IS-03	43	25	14	14	0	5	0	71	14	44
2014	IS-04	30	45	11	13	0	2	0	76	13	47
2014	IS-05	31	53	14	3	0	0	0	83	3	36
2014	IS-06	40	40	7	13	0	0	0	80	13	15
2011	IS	26	39	18	8	5	3	1	68	14	167
2011	IS-02	46	38	13	4	0	0	0	83	4	24
2011	IS-03	29	29	22	7	7	4	2	62	14	45
2011	IS-04	21	34	23	11	8	4	0	57	20	53
2011	IS-05	16	61	13	6	0	3	0	80	7	31
2011	IS-06	18	45	9	18	9	0	0	64	27	11

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	54	37	6	2	0	0	91	2	127
2017	IS-02	67	27	0	7	0	0	93	7	15
2017	IS-03	79	18	3	0	0	0	97	0	28
2017	IS-04	40	49	11	0	0	0	89	0	45
2017	IS-05	36	50	9	5	0	0	86	5	22
2017	IS-06	65	29	0	6	0	0	94	6	17
2014	IS	48	37	8	6	1	0	85	7	159
2014	IS-02	47	35	18	0	0	0	82	0	17
2014	IS-03	45	34	11	7	2	0	80	9	44
2014	IS-04	47	40	6	6	0	0	87	6	47
2014	IS-05	50	42	3	3	3	0	92	6	36
2014	IS-06	53	27	7	13	0	0	80	13	15
2011	IS	37	43	9	5	5	1	81	10	167
2011	IS-02	54	42	4	0	0	0	96	0	24
2011	IS-03	33	42	9	7	7	2	77	14	45
2011	IS-04	30	43	13	4	8	2	75	12	53
2011	IS-05	39	45	6	10	0	0	84	10	31
2011	IS-06	27	55	9	0	9	0	82	9	11
2008	IS	35	41	16	6	2	0	76	9	140
2008	IS-02	55	20	20	5	0	0	75	5	20
2008	IS-03	24	52	20	2	2	0	76	4	46
2008	IS-04	44	41	3	10	3	0	85	13	39
2008	IS-05	26	37	22	11	4	0	63	15	27

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	39	10	5	1	0	83	7	127
2017	IS-02	47	33	13	7	0	0	80	7	15
2017	IS-03	46	43	7	0	3	0	90	3	28
2017	IS-04	40	36	13	11	0	0	76	11	45
2017	IS-05	32	50	14	5	0	0	82	5	22
2017	IS-06	59	35	0	0	6	0	94	6	17
2014	IS	24	45	19	9	3	0	69	12	159
2014	IS-02	24	41	35	0	0	0	65	0	17
2014	IS-03	25	48	14	7	7	0	73	14	44
2014	IS-04	23	40	19	15	2	0	64	17	47
2014	IS-05	17	61	14	6	3	0	78	8	36
2014	IS-06	40	20	27	13	0	0	60	13	15
2011	IS	25	41	16	10	7	1	67	17	167
2011	IS-02	21	63	13	0	4	0	83	4	24
2011	IS-03	29	24	16	18	9	4	56	28	45
2011	IS-04	17	45	15	13	9	0	62	23	53
2011	IS-05	29	48	19	0	3	0	77	3	31
2011	IS-06	36	36	9	9	9	0	73	18	11

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	43	42	9	6	0	1	85	6	127
2017	IS-02	47	40	13	0	0	0	87	0	15
2017	IS-03	46	43	10	0	0	0	90	0	28
2017	IS-04	36	40	13	9	0	2	77	9	45
2017	IS-05	27	59	5	9	0	0	86	9	22
2017	IS-06	71	24	0	6	0	0	94	6	17
2014	IS	25	50	14	8	4	0	75	11	159
2014	IS-02	35	35	24	6	0	0	71	6	17
2014	IS-03	23	48	16	7	7	0	70	14	44
2014	IS-04	21	51	13	11	4	0	72	15	47
2014	IS-05	17	69	8	3	3	0	86	6	36
2014	IS-06	47	27	13	13	0	0	73	13	15
2011	IS	26	46	11	12	5	1	72	17	167
2011	IS-02	25	63	8	4	0	0	88	4	24
2011	IS-03	27	36	4	22	9	2	64	32	45
2011	IS-04	21	42	19	13	6	0	62	19	53
2011	IS-05	29	58	10	3	0	0	87	3	31
2011	IS-06	36	45	0	9	9	0	82	18	11
2008	IS	34	39	12	11	2	1	74	14	140
2008	IS-02	45	25	15	15	0	0	70	15	20
2008	IS-03	33	39	15	11	0	2	73	11	46
2008	IS-04	38	41	8	8	5	0	79	13	39
2008	IS-05	30	41	11	11	4	4	73	15	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	38	28	14	12	3	5	0	69	16	126
2017	IS-02	40	13	27	20	0	0	0	53	20	15
2017	IS-03	46	22	22	7	0	4	0	70	7	28
2017	IS-04	31	38	6	13	6	4	0	72	21	45
2017	IS-05	33	24	19	19	0	5	0	60	20	21
2017	IS-06	47	29	6	0	6	12	0	87	7	17
2014	IS	27	29	16	17	6	4	0	59	24	159
2014	IS-02	35	18	18	6	18	6	0	56	25	17
2014	IS-03	32	27	14	11	9	7	0	63	22	44
2014	IS-04	17	38	13	23	2	6	0	59	27	47
2014	IS-05	22	31	28	17	3	0	0	53	19	36
2014	IS-06	47	13	7	27	7	0	0	60	33	15
2011	IS	28	29	16	14	9	4	0	60	24	167
2011	IS-02	29	33	25	8	0	4	0	65	9	24
2011	IS-03	29	13	20	18	16	4	0	44	35	45
2011	IS-04	21	34	13	17	11	4	0	57	29	53
2011	IS-05	26	48	13	6	3	3	0	77	10	31
2011	IS-06	55	18	0	18	9	0	0	73	27	11
2008	IS	31	33	12	10	6	7	1	70	17	140
2008	IS-02	35	30	15	5	5	5	5	72	11	20
2008	IS-03	30	33	7	11	7	13	0	73	20	46
2008	IS-04	38	28	18	5	5	5	0	70	11	39
2008	IS-05	26	41	7	19	4	4	0	69	23	27

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	IS	47	28	24	127
2017	IS-02	40	33	27	15
2017	IS-03	36	24	40	28
2017	IS-04	56	27	18	45
2017	IS-05	54	27	18	22
2017	IS-06	41	35	24	17
2014	IS	43	26	31	159
2014	IS-02	35	41	24	17
2014	IS-03	45	23	32	44
2014	IS-04	51	23	26	47
2014	IS-05	36	22	42	36
2014	IS-06	40	33	27	15
2011	IS	37	24	39	166
2011	IS-02	25	42	33	24
2011	IS-03	44	18	38	45
2011	IS-04	40	21	38	52
2011	IS-05	32	23	45	31
2011	IS-06	36	27	36	11

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	IS	10	28	50	7	3	2	60
2017	IS-03	0	50	30	0	10	10	10
2017	IS-04	16	16	56	8	4	0	25
2017	IS-05	17	25	50	8	0	0	12
2014	IS	6	28	48	12	9999	7	69
2014	IS-03	15	35	40	0	9999	10	20
2014	IS-04	4	25	54	13	9999	4	24
2014	IS-05	0	23	46	23	9999	8	13
2011	IS	10	37	37	8	9999	8	62
2011	IS-03	10	40	40	5	9999	5	20
2011	IS-04	14	29	33	14	9999	10	21
2011	IS-05	0	40	40	0	9999	20	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	18	82	127
2017	IS-02	33	67	15
2017	IS-03	18	82	28
2017	IS-04	18	82	45
2014	IS	21	79	159
2014	IS-03	23	77	44
2014	IS-04	15	85	47
2014	IS-05	22	78	36
2014	IS-06	33	67	15

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	IS	48	23
2014	IS	48	33

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	IS	69	23
2014	IS	58	33
2014	IS-03	60	10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	IS	0	23
2014	IS-03	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	IS	23
2014	IS	33
2014	IS-03	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	IS	48	23
2014	IS	42	33

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	IS	43	23
2014	IS	48	33
2014	IS-03	50	10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	IS	44	23
2014	IS	39	33

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	IS	52	23
2014	IS	30	33
2014	IS-03	50	10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	IS	43	23
2014	IS	30	33

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	IS	52	23
2014	IS	55	33
2014	IS-03	60	10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	IS	44	23
2014	IS	45	33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	IS	23
2014	IS	33
2014	IS-03	10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	IS	22	23
2014	IS-03	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	IS	57	23
2014	IS	52	33
2014	IS-03	50	10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	IS	22	23
2014	IS	42	33
2014	IS-03	50	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	IS	74	23
2014	IS	64	33

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	IS	26	23
2014	IS	36	33

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	IS	0	23

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	IS	0	22
2014	IS	16	31

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	IS	23	22

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	IS	45	22
2014	IS	35	31

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	IS	46	22
2014	IS	58	31
2014	IS-03	60	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	IS	0	22
2014	IS-03	0	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	IS	45	22
2014	IS	48	31
2014	IS-03	60	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	IS	0	22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	96	4	23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	25	19	5	4	25	9	58	13	126
2017	IS-02	13	27	20	0	7	27	7	60	10	15
2017	IS-03	13	33	15	4	4	29	4	68	11	28
2017	IS-04	18	21	18	7	5	23	9	57	17	44
2017	IS-05	9	9	27	5	5	31	14	33	17	22
2017	IS-06	12	41	18	6	0	12	12	69	8	17
2014	IS	12	13	23	9	4	30	8	41	21	159
2014	IS-02	12	18	29	6	6	29	0	42	17	17
2014	IS-03	18	7	16	14	7	27	11	41	33	44
2014	IS-04	4	19	17	4	2	43	11	50	14	47
2014	IS-05	11	17	33	14	3	17	6	36	21	36
2014	IS-06	20	0	33	7	0	33	7	33	11	15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	31	43	13	7	2	4	1	78	9	127
2017	IS-02	27	40	20	0	0	13	0	77	0	15
2017	IS-03	32	40	11	11	0	7	0	77	12	28
2017	IS-04	33	40	11	11	2	2	0	75	14	45
2017	IS-05	18	59	18	5	0	0	0	77	5	22
2017	IS-06	47	35	6	0	6	0	6	88	6	17
2014	IS	19	35	20	10	3	11	1	62	15	158
2014	IS-02	35	24	24	6	6	6	0	63	13	17
2014	IS-03	25	30	14	14	5	14	0	63	21	44
2014	IS-04	11	41	13	11	2	20	2	67	17	46
2014	IS-05	14	39	33	6	3	3	3	56	9	36
2014	IS-06	20	33	27	13	0	7	0	57	14	15
2011	IS	25	38	19	9	2	7	0	68	12	167
2011	IS-02	46	46	8	0	0	0	0	92	0	24
2011	IS-03	16	38	13	16	4	13	0	62	23	45
2011	IS-04	23	36	23	9	2	8	0	63	12	53
2011	IS-05	29	35	29	3	0	3	0	67	3	31
2011	IS-06	9	36	18	18	9	9	0	50	30	11

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	40	11	10	3	1	1	76	13	127
2017	IS-02	7	60	27	0	7	0	0	67	7	15
2017	IS-03	21	33	22	15	0	7	4	59	16	28
2017	IS-04	42	33	7	16	2	0	0	75	18	45
2017	IS-05	36	55	0	0	9	0	0	91	9	22
2017	IS-06	53	35	6	6	0	0	0	88	6	17
2014	IS	31	48	7	9	1	2	1	82	10	159
2014	IS-02	35	35	18	12	0	0	0	71	12	17
2014	IS-03	27	48	11	9	0	0	5	79	10	44
2014	IS-04	23	53	2	13	2	6	0	82	16	47
2014	IS-05	33	56	6	6	0	0	0	89	6	36
2014	IS-06	60	33	0	7	0	0	0	93	7	15
2011	IS	20	56	13	10	1	1	0	77	11	167
2011	IS-02	13	54	17	13	4	0	0	67	17	24
2011	IS-03	18	56	16	9	0	2	0	75	9	45
2011	IS-04	21	60	13	4	2	0	0	81	6	53
2011	IS-05	26	48	6	19	0	0	0	74	19	31
2011	IS-06	36	55	9	0	0	0	0	91	0	11
2008	IS	19	49	8	11	9	4	1	71	21	140
2008	IS-02	10	50	10	10	15	5	0	63	26	20
2008	IS-03	15	46	9	11	13	4	2	65	26	46
2008	IS-04	23	49	8	13	5	3	0	74	18	39
2008	IS-05	26	48	4	11	7	4	0	77	19	27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	11	15	19	9	3	33	10	46	21	127
2017	IS-02	13	20	27	0	0	40	0	56	0	15
2017	IS-03	11	10	18	15	0	32	15	38	27	28
2017	IS-04	11	22	11	7	2	40	7	63	17	45
2017	IS-05	5	9	27	9	5	32	14	25	25	22
2017	IS-06	18	12	24	12	12	12	12	38	31	17
2014	IS	7	16	25	4	5	33	10	40	17	159
2014	IS-02	0	12	29	0	0	53	6	29	0	17
2014	IS-03	11	11	25	2	5	36	9	42	13	44
2014	IS-04	2	13	19	11	4	40	11	30	30	47
2014	IS-05	6	25	33	0	6	17	14	44	8	36
2014	IS-06	20	20	13	7	13	20	7	55	27	15
2011	IS	7	17	25	10	2	34	5	39	20	167
2011	IS-02	8	25	21	4	0	42	0	57	7	24
2011	IS-03	7	18	24	16	7	22	7	34	31	45
2011	IS-04	4	8	30	9	0	40	9	22	19	53
2011	IS-05	10	26	16	6	0	39	3	61	11	31
2011	IS-06	18	18	36	9	0	18	0	44	11	11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	45	28	5	2	4	14	2	87	7	127
2017	IS-02	40	33	0	7	0	20	0	92	8	15
2017	IS-03	53	18	7	0	4	15	4	87	4	28
2017	IS-04	38	33	7	0	2	18	2	89	3	45
2017	IS-05	46	32	4	5	5	9	0	86	10	22
2017	IS-06	53	24	6	0	12	6	0	81	13	17
2014	IS	40	30	12	8	2	7	1	76	11	159
2014	IS-02	35	29	18	0	0	18	0	79	0	17
2014	IS-03	41	20	11	14	5	5	5	68	20	44
2014	IS-04	43	30	13	4	0	11	0	81	5	47
2014	IS-05	33	47	6	11	0	3	0	83	11	36
2014	IS-06	47	20	20	7	7	0	0	67	13	15
2011	IS	29	30	21	4	2	13	1	69	7	167
2011	IS-02	25	33	29	0	0	13	0	67	0	24
2011	IS-03	33	16	29	2	7	13	0	56	10	45
2011	IS-04	26	36	15	6	0	15	2	75	7	53
2011	IS-05	29	29	23	6	0	13	0	67	7	31
2011	IS-06	36	55	0	0	9	0	0	91	9	11
2008	IS	24	34	13	5	6	17	1	71	13	140
2008	IS-02	15	35	15	5	0	30	0	71	7	20
2008	IS-03	24	30	15	7	2	20	2	69	11	46
2008	IS-04	31	26	10	3	15	15	0	67	21	39
2008	IS-05	15	52	11	7	4	11	0	75	13	27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	40	25	10	3	3	18	2	80	8	126
2017	IS-02	40	33	7	0	0	20	0	92	0	15
2017	IS-03	48	15	11	0	4	19	4	81	5	27
2017	IS-04	33	18	15	4	2	25	2	70	9	45
2017	IS-05	32	46	9	5	0	9	0	86	5	22
2017	IS-06	53	24	0	6	12	6	0	81	19	17
2014	IS	30	33	15	6	4	10	1	72	11	159
2014	IS-02	24	47	12	0	0	18	0	86	0	17
2014	IS-03	34	23	16	11	5	7	5	64	18	44
2014	IS-04	30	26	15	9	4	17	0	67	15	47
2014	IS-05	25	50	17	3	0	6	0	79	3	36
2014	IS-06	40	33	13	0	13	0	0	73	13	15
2011	IS	22	31	20	4	4	20	1	65	9	167
2011	IS-02	25	38	8	4	0	25	0	83	6	24
2011	IS-03	20	22	31	2	7	18	0	51	11	45
2011	IS-04	19	30	17	6	2	25	2	67	10	53
2011	IS-05	23	32	26	0	3	16	0	65	4	31
2011	IS-06	27	45	9	9	9	0	0	73	18	11
2008	IS	31	28	18	9	4	9	1	65	15	140
2008	IS-02	40	25	15	15	0	5	0	68	16	20
2008	IS-03	30	24	24	2	2	15	2	66	5	46
2008	IS-04	31	26	15	15	5	8	0	61	22	39
2008	IS-05	22	37	15	11	11	4	0	62	23	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	6	94	127
2017	IS-02	0	100	15
2014	IS	8	92	159
2014	IS-03	14	86	44

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	23	13	2	2	31	14	71	6	127
2017	IS-02	13	47	7	0	0	27	7	90	0	15
2017	IS-03	13	29	11	4	0	32	11	74	6	28
2017	IS-04	22	13	13	2	2	36	11	67	8	45
2017	IS-05	9	14	14	0	0	45	18	63	0	22
2017	IS-06	18	29	18	0	6	6	24	67	8	17
2014	IS	11	13	19	5	2	40	9	48	14	159
2014	IS-02	6	18	29	0	0	47	0	44	0	17
2014	IS-03	16	14	11	11	7	32	9	50	31	44
2014	IS-04	4	13	13	2	0	55	13	53	7	47
2014	IS-05	11	17	25	6	0	31	11	48	10	36
2014	IS-06	20	0	40	0	0	33	7	33	0	15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	41	39	8	2	1	9	1	89	3	126
2017	IS-02	53	33	0	0	0	13	0	100	0	15
2017	IS-03	35	43	7	4	0	10	0	88	4	28
2017	IS-04	40	36	9	2	0	11	2	87	3	45
2017	IS-05	32	50	14	0	0	5	0	86	0	22
2017	IS-06	56	31	6	0	6	0	0	88	6	16
2014	IS	23	34	17	6	1	18	1	70	9	158
2014	IS-02	18	35	35	0	0	12	0	60	0	17
2014	IS-03	28	26	12	14	5	16	0	64	22	43
2014	IS-04	17	36	11	2	0	32	2	81	3	47
2014	IS-05	31	33	19	6	0	11	0	72	6	36
2014	IS-06	20	47	27	0	0	7	0	71	0	15
2011	IS	26	41	17	2	2	13	0	76	5	167
2011	IS-02	54	33	8	0	0	4	0	91	0	24
2011	IS-03	18	36	24	0	2	20	0	67	3	45
2011	IS-04	21	36	19	6	2	17	0	68	9	53
2011	IS-05	29	55	10	3	0	3	0	87	3	31
2011	IS-06	9	55	18	0	9	9	0	70	10	11

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	21	25	16	18	1	2	38	36	126
2017	IS-02	27	13	0	20	40	0	0	40	60	15
2017	IS-03	18	18	22	24	15	0	4	37	40	28
2017	IS-04	13	20	33	16	15	2	0	34	32	45
2017	IS-05	14	33	24	14	10	0	5	50	25	21
2017	IS-06	6	24	35	6	24	0	6	31	31	17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	6	33	31	16	13	40	29	126
2017	IS-02	7	60	27	7	0	67	7	15
2017	IS-03	14	33	33	13	7	47	21	28
2017	IS-04	7	38	31	20	4	44	24	45
2017	IS-05	0	19	38	19	24	19	43	21
2017	IS-06	0	18	24	18	41	18	59	17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	15	38	25	10	9	2	55	20	125
2017	IS-02	20	47	7	13	0	13	77	15	15
2017	IS-03	25	36	31	4	4	0	62	7	28
2017	IS-04	18	41	29	9	2	0	59	11	44
2017	IS-05	5	38	19	29	10	0	42	38	21
2017	IS-06	0	29	29	0	41	0	29	41	17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	25	21	21	18	2	40	39	126
2017	IS-02	7	33	40	20	0	0	40	20	15
2017	IS-03	21	25	14	17	18	4	49	36	28
2017	IS-04	20	31	16	22	11	0	51	33	45
2017	IS-05	5	18	22	18	32	5	24	53	22
2017	IS-06	0	13	25	31	31	0	13	63	16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	27	21	7	6	1	5	64	13	127
2017	IS-02	53	20	7	13	0	0	7	79	14	15
2017	IS-03	53	18	14	4	0	4	7	80	4	28
2017	IS-04	31	40	20	7	0	0	2	73	7	45
2017	IS-05	18	22	46	5	9	0	0	41	14	22
2017	IS-06	12	18	18	12	29	0	12	33	47	17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	34	20	12	11	57	23	125
2017	IS-02	40	40	13	7	0	80	7	15
2017	IS-03	39	36	13	7	4	76	11	28
2017	IS-04	18	39	23	13	7	57	20	44
2017	IS-05	5	33	29	19	14	38	33	21
2017	IS-06	18	12	18	12	41	29	53	17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	22	41	18	12	6	1	64	18	126
2017	IS-02	13	47	27	7	0	7	64	7	15
2017	IS-03	36	49	11	4	0	0	86	4	28
2017	IS-04	23	39	23	11	5	0	61	16	44
2017	IS-05	18	32	9	23	18	0	50	41	22
2017	IS-06	12	41	24	18	6	0	53	24	17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	16	37	25	16	6	53	23	125
2017	IS-02	20	40	20	20	0	60	20	15
2017	IS-03	22	46	25	7	0	68	7	28
2017	IS-04	16	40	20	21	2	56	23	43
2017	IS-05	14	14	31	14	27	28	41	22
2017	IS-06	6	41	29	18	6	47	24	17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	23	38	20	14	5	61	19	126
2017	IS-02	20	33	13	20	13	53	33	15
2017	IS-03	29	47	13	10	0	76	10	28
2017	IS-04	25	41	18	16	0	66	16	44
2017	IS-05	18	32	18	18	14	50	32	22
2017	IS-06	18	29	41	6	6	47	12	17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	19	35	26	11	7	1	55	19	125
2017	IS-02	33	27	20	20	0	0	60	20	15
2017	IS-03	21	36	35	7	0	0	58	7	28
2017	IS-04	21	36	30	7	7	0	57	14	44
2017	IS-05	10	33	19	19	19	0	43	38	21
2017	IS-06	12	41	18	12	12	6	56	25	17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	53	23	16	5	3	1	76	8	126
2017	IS-02	60	7	20	7	7	0	67	13	15
2017	IS-03	51	28	10	7	4	0	79	11	28
2017	IS-04	48	32	11	7	0	2	81	7	44
2017	IS-05	50	27	23	0	0	0	77	0	22
2017	IS-06	65	0	24	0	12	0	65	12	17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	74	10	6	4	2	1	2	87	7	127
2017	IS-02	60	7	13	0	7	7	7	77	8	15
2017	IS-03	71	15	7	4	4	0	0	86	7	28
2017	IS-04	78	9	4	4	2	0	2	89	7	45
2017	IS-05	86	0	9	5	0	0	0	86	5	22
2017	IS-06	65	24	0	6	0	0	6	94	6	17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	54	31	7	3	3	2	86	6	127
2017	IS-02	47	20	20	0	7	7	71	7	15
2017	IS-03	57	18	15	4	7	0	75	11	28
2017	IS-04	51	42	2	2	0	2	95	2	45
2017	IS-05	64	27	5	0	5	0	91	5	22
2017	IS-06	47	41	0	12	0	0	88	12	17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	59	19	12	6	3	1	78	10	127
2017	IS-02	60	7	13	7	7	7	71	14	15
2017	IS-03	75	7	14	0	4	0	82	4	28
2017	IS-04	51	29	11	7	2	0	80	9	45
2017	IS-05	59	18	14	9	0	0	77	9	22
2017	IS-06	53	24	6	12	6	0	76	18	17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	51	16	5	6	1	22	86	8	126
2017	IS-02	20	7	0	13	0	60	67	33	15
2017	IS-03	64	4	4	7	4	18	82	13	28
2017	IS-04	51	20	0	2	0	27	97	3	45
2017	IS-05	67	14	15	0	0	5	85	0	21
2017	IS-06	35	41	12	12	0	0	76	12	17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	64	18	7	2	2	6	87	5	126
2017	IS-02	60	7	0	7	7	20	83	17	15
2017	IS-03	75	18	7	0	0	0	93	0	28
2017	IS-04	54	27	9	2	0	9	88	2	45
2017	IS-05	76	10	10	0	5	0	86	5	21
2017	IS-06	59	18	6	6	6	6	81	13	17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	74	10	6	2	2	1	5	89	5	126
2017	IS-02	60	0	13	7	7	7	7	69	15	15
2017	IS-03	72	13	4	0	7	0	4	89	8	28
2017	IS-04	69	13	9	4	0	0	4	86	5	45
2017	IS-05	90	10	0	0	0	0	0	100	0	21
2017	IS-06	82	6	0	0	0	0	12	100	0	17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	52	29	11	6	1	2	83	6	125
2017	IS-02	40	33	13	0	7	7	85	0	15
2017	IS-03	64	29	4	0	0	4	96	0	28
2017	IS-04	43	36	11	9	0	0	80	9	44
2017	IS-05	66	14	10	10	0	0	81	10	21
2017	IS-06	47	24	24	6	0	0	71	6	17

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	5	35	36	20	4	40	24	127
2017	IS-02	20	47	20	13	0	67	13	15
2017	IS-03	4	40	39	18	0	43	18	28
2017	IS-04	2	44	35	16	2	47	18	45
2017	IS-05	9	14	46	27	5	22	32	22
2017	IS-06	0	18	35	29	18	18	47	17

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	7	21	43	16	12	1	29	28	127
2017	IS-02	0	13	40	27	20	0	47	13	15
2017	IS-03	4	18	39	18	21	0	40	22	28
2017	IS-04	4	22	47	16	11	0	27	27	45
2017	IS-05	14	23	50	5	9	0	13	36	22
2017	IS-06	18	24	35	18	0	6	19	44	17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	34	50	8	6	1	1	85	7	125
2017	IS-02	40	47	13	0	0	0	87	0	15
2017	IS-03	42	47	4	7	0	0	89	7	28
2017	IS-04	29	47	11	11	0	2	77	11	45
2017	IS-05	29	62	5	5	0	0	90	5	21
2017	IS-06	38	50	6	0	6	0	88	6	16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	24	38	12	20	4	2	64	24	127
2017	IS-02	40	40	7	7	0	7	86	7	15
2017	IS-03	32	33	15	14	4	4	66	18	28
2017	IS-04	22	42	11	22	2	0	65	24	45
2017	IS-05	14	37	13	27	9	0	50	36	22
2017	IS-06	18	35	12	24	6	6	56	31	17

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	17	83	127
2017	IS-02	33	67	15
2017	IS-04	20	80	45
2014	IS	22	78	158
2014	IS-03	25	75	44
2014	IS-04	19	81	47
2014	IS-05	19	81	36

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	IS	64	36	22
2014	IS	76	24	34
2014	IS-03	64	36	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	50	50	0	0	0	0	0	100	0	14
2014	IS	58	35	8	0	0	0	0	92	0	26

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	30	19	19	15	14	3	31	69	127
2017	IS-02	33	13	0	13	33	7	36	64	15
2017	IS-03	32	7	17	22	22	0	32	68	28
2017	IS-04	24	27	20	16	9	4	26	74	45
2017	IS-05	36	32	18	4	5	5	38	62	22
2017	IS-06	29	6	35	18	12	0	29	71	17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	27	85
2017	IS-03	38	19
2017	IS-04	22	32
2017	IS-05	0	13
2017	IS-06	42	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	38	85
2017	IS-03	36	19
2017	IS-04	38	32
2017	IS-05	23	13
2017	IS-06	42	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	IS	19	85
2017	IS-03	32	19
2017	IS-04	16	32
2017	IS-05	0	13
2017	IS-06	17	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	IS	58	85
2017	IS-03	53	19
2017	IS-04	53	32
2017	IS-05	77	13
2017	IS-06	67	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	IS	12	85
2017	IS-03	16	19
2017	IS-04	9	32
2017	IS-05	0	13
2017	IS-06	33	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	IS	38	85
2017	IS-03	59	19
2017	IS-04	31	32
2017	IS-05	31	13
2017	IS-06	25	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	IS	6	45	22	6	6	16	84
2017	IS-03	11	30	16	16	16	11	19
2017	IS-04	6	51	26	3	0	13	31
2017	IS-05	8	69	8	8	0	8	13
2017	IS-06	0	33	42	0	0	25	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	14	22	11	17	29	1	6	39	50	85
2017	IS-03	14	21	11	21	27	0	5	38	51	19
2017	IS-04	19	15	9	16	28	3	9	39	50	32
2017	IS-05	0	39	16	16	30	0	0	39	46	13
2017	IS-06	17	17	17	17	25	0	8	36	45	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	IS	2	4	9	17	61	1	6	6	84	85
2017	IS-03	5	0	5	16	68	0	5	6	89	19
2017	IS-04	3	9	16	16	44	3	9	14	68	32
2017	IS-05	0	0	16	23	61	0	0	0	84	13
2017	IS-06	0	0	0	8	83	0	8	0	100	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me