2017 Public Service Employee Survey Results for Department of National Defence by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	42	5	11	4	80	15	2270
2017	3 to 10 years in current department or agency	28	46	6	13	7	74	20	4513
2017	11 to 20 years in current department or agency	25	49	6	14	6	74	20	3321
2017	More than 20 years in current department or agency	28	49	6	12	5	77	17	2325
2014	Less than 3 years in current department or agency	33	43	5	13	5	77	18	1273
2014	3 to 10 years in current department or agency	28	45	6	14	7	73	21	7399
2014	11 to 20 years in current department or agency	27	46	7	14	6	73	20	2960
2014	More than 20 years in current department or agency	26	46	7	13	8	72	21	2979

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	72	19	4	2	1	0	1	92	4	2268
2017	3 to 10 years in current department or agency	63	25	5	3	2	1	1	89	5	4502
2017	11 to 20 years in current department or agency	60	26	7	3	2	1	2	88	5	3312
2017	More than 20 years in current department or agency	58	29	6	4	2	1	1	88	6	2318
2014	Less than 3 years in current department or agency	69	20	4	3	1	1	2	91	4	1273
2014	3 to 10 years in current department or agency	63	25	5	3	2	1	2	90	5	7397
2014	11 to 20 years in current department or agency	60	27	6	3	2	0	2	89	5	2954
2014	More than 20 years in current department or agency	55	29	7	4	2	1	2	87	6	2975

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	16	5	4	2	1	89	6	2271
2017	3 to 10 years in current department or agency	66	19	6	5	3	1	86	8	4512
2017	11 to 20 years in current department or agency	62	21	6	4	4	2	85	8	3314
2017	More than 20 years in current department or agency	58	24	8	6	4	1	83	9	2322
2014	Less than 3 years in current department or agency	71	16	4	4	3	2	89	7	1274
2014	3 to 10 years in current department or agency	65	20	6	4	3	2	86	8	7393
2014	11 to 20 years in current department or agency	63	21	6	5	3	2	86	8	2957
2014	More than 20 years in current department or agency	60	21	6	6	4	2	83	10	2978

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	35	7	9	4	80	13	2264
2017	3 to 10 years in current department or agency	35	38	8	12	7	73	19	4506
2017	11 to 20 years in current department or agency	33	38	9	12	7	71	19	3314
2017	More than 20 years in current department or agency	37	38	9	11	6	74	16	2320
2014	Less than 3 years in current department or agency	46	35	7	7	5	81	12	1273
2014	3 to 10 years in current department or agency	38	38	8	11	6	75	17	7388
2014	11 to 20 years in current department or agency	36	37	8	12	6	74	18	2952
2014	More than 20 years in current department or agency	36	37	8	11	7	74	19	2975

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	38	10	12	7	0	70	19	2270
2017	3 to 10 years in current department or agency	24	38	12	16	10	0	62	26	4508
2017	11 to 20 years in current department or agency	23	38	13	16	10	0	61	26	3310
2017	More than 20 years in current department or agency	26	39	13	14	8	1	65	21	2321
2014	Less than 3 years in current department or agency	29	37	11	14	7	1	67	22	1274
2014	3 to 10 years in current department or agency	23	37	12	17	11	0	60	27	7390
2014	11 to 20 years in current department or agency	22	38	12	16	12	0	60	28	2957
2014	More than 20 years in current department or agency	23	38	13	14	11	1	62	26	2976

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	34	9	6	3	82	9	2262
2017	3 to 10 years in current department or agency	44	38	9	5	3	82	8	4501
2017	11 to 20 years in current department or agency	43	39	10	4	3	83	7	3308
2017	More than 20 years in current department or agency	47	38	9	4	2	85	6	2325
2014	Less than 3 years in current department or agency	47	33	10	6	4	80	10	1271
2014	3 to 10 years in current department or agency	42	38	10	6	4	80	10	7396
2014	11 to 20 years in current department or agency	43	38	10	5	3	81	8	2955
2014	More than 20 years in current department or agency	45	39	9	4	2	84	7	2980

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	32	7	6	2	86	8	2265
2017	3 to 10 years in current department or agency	52	34	7	5	3	86	8	4500
2017	11 to 20 years in current department or agency	51	36	6	5	2	87	7	3308
2017	More than 20 years in current department or agency	54	35	6	3	2	89	5	2322
2014	Less than 3 years in current department or agency	51	31	8	6	3	83	9	1274
2014	3 to 10 years in current department or agency	49	34	7	6	4	83	9	7393
2014	11 to 20 years in current department or agency	51	36	6	5	3	86	7	2954
2014	More than 20 years in current department or agency	52	35	6	4	3	87	7	2978

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	34	7	6	2	86	7	2262
2017	3 to 10 years in current department or agency	41	40	8	8	4	81	12	4500
2017	11 to 20 years in current department or agency	39	41	8	8	4	80	12	3300
2017	More than 20 years in current department or agency	43	42	7	6	2	85	8	2318
2014	Less than 3 years in current department or agency	48	36	8	6	2	85	8	1273
2014	3 to 10 years in current department or agency	42	39	9	7	3	81	11	7388
2014	11 to 20 years in current department or agency	40	41	9	7	4	81	10	2954
2014	More than 20 years in current department or agency	40	41	9	7	3	81	11	2980

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	29	8	4	2	0	1	85	7	2262
2017	3 to 10 years in current department or agency	41	35	11	8	5	0	0	76	13	4500
2017	11 to 20 years in current department or agency	36	35	13	9	6	0	0	72	15	3306
2017	More than 20 years in current department or agency	38	36	12	8	5	0	1	75	13	2325
2014	Less than 3 years in current department or agency	45	32	12	5	3	1	1	79	9	1272
2014	3 to 10 years in current department or agency	39	35	12	8	6	0	0	74	14	7394
2014	11 to 20 years in current department or agency	35	34	14	9	7	0	1	69	16	2956
2014	More than 20 years in current department or agency	33	36	15	8	7	0	1	70	15	2976

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	21	13	8	9	4	13	64	20	2263
2017	3 to 10 years in current department or agency	30	22	12	12	13	1	9	59	28	4501
2017	11 to 20 years in current department or agency	28	27	11	11	14	1	8	60	28	3308
2017	More than 20 years in current department or agency	31	26	12	9	12	1	8	64	23	2319
2014	Less than 3 years in current department or agency	29	19	14	7	11	4	15	60	23	1273
2014	3 to 10 years in current department or agency	30	23	12	10	14	1	8	59	27	7393
2014	11 to 20 years in current department or agency	27	26	11	12	16	1	8	57	31	2953
2014	More than 20 years in current department or agency	28	28	11	10	15	1	8	61	27	2975

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	42	10	6	3	81	9	2268
2017	3 to 10 years in current department or agency	33	42	11	8	5	76	13	4506
2017	11 to 20 years in current department or agency	30	45	12	8	5	75	13	3308
2017	More than 20 years in current department or agency	36	43	11	6	4	79	10	2324
2014	Less than 3 years in current department or agency	39	41	10	6	4	80	10	1274
2014	3 to 10 years in current department or agency	30	44	12	9	6	74	15	7402
2014	11 to 20 years in current department or agency	29	46	11	9	5	75	14	2958
2014	More than 20 years in current department or agency	31	46	10	8	5	77	13	2980

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	35	15	9	5	0	71	14	2267
2017	3 to 10 years in current department or agency	22	34	18	14	12	0	55	27	4504
2017	11 to 20 years in current department or agency	18	32	19	16	14	0	51	30	3310
2017	More than 20 years in current department or agency	20	36	19	15	10	0	56	25	2322
2014	Less than 3 years in current department or agency	28	39	16	9	7	1	68	16	1273
2014	3 to 10 years in current department or agency	19	33	18	16	13	0	53	29	7398
2014	11 to 20 years in current department or agency	17	33	19	18	13	0	50	31	2954
2014	More than 20 years in current department or agency	19	33	19	15	14	0	52	29	2981

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	41	12	9	4	75	13	2266
2017	3 to 10 years in current department or agency	27	40	14	13	7	67	19	4505
2017	11 to 20 years in current department or agency	24	41	16	12	7	65	19	3305
2017	More than 20 years in current department or agency	28	41	15	10	6	69	16	2322

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	38	8	5	2	0	85	7	2266
2017	3 to 10 years in current department or agency	39	40	11	5	4	0	80	9	4509
2017	11 to 20 years in current department or agency	36	40	12	7	4	1	77	11	3308
2017	More than 20 years in current department or agency	40	42	9	5	3	0	82	8	2318
2014	Less than 3 years in current department or agency	46	38	10	4	2	1	85	6	1273
2014	3 to 10 years in current department or agency	38	40	12	6	4	1	78	9	7394
2014	11 to 20 years in current department or agency	36	41	13	6	4	1	77	9	2957
2014	More than 20 years in current department or agency	38	41	12	5	4	1	80	9	2977

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	37	12	7	4	77	11	2262
2017	3 to 10 years in current department or agency	27	37	15	11	10	64	21	4498
2017	11 to 20 years in current department or agency	23	35	16	14	12	58	26	3297
2017	More than 20 years in current department or agency	27	36	16	11	9	63	20	2320

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	30	8	3	1	88	3	2249
2017	3 to 10 years in current department or agency	57	32	8	3	1	88	4	4492
2017	11 to 20 years in current department or agency	56	32	7	3	1	89	4	3304
2017	More than 20 years in current department or agency	59	32	6	1	1	91	3	2313
2014	Less than 3 years in current department or agency	67	24	6	1	1	91	2	1272
2014	3 to 10 years in current department or agency	64	26	7	2	1	89	4	7395
2014	11 to 20 years in current department or agency	65	26	6	2	1	91	3	2957
2014	More than 20 years in current department or agency	65	26	5	2	1	92	3	2974

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	39	11	7	4	0	0	77	12	2250
2017	3 to 10 years in current department or agency	29	40	11	11	8	0	0	69	19	4482
2017	11 to 20 years in current department or agency	26	40	12	13	8	0	0	66	21	3300
2017	More than 20 years in current department or agency	31	40	12	10	7	0	0	71	17	2309
2014	Less than 3 years in current department or agency	27	41	15	10	6	1	1	69	16	1273
2014	3 to 10 years in current department or agency	21	42	13	14	10	0	0	63	24	7399
2014	11 to 20 years in current department or agency	20	42	13	14	10	0	0	63	24	2954
2014	More than 20 years in current department or agency	23	42	13	12	11	0	0	65	23	2976

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	33	13	7	4	76	11	2252
2017	3 to 10 years in current department or agency	32	36	14	10	8	68	18	4489
2017	11 to 20 years in current department or agency	29	35	16	12	8	65	20	3300
2017	More than 20 years in current department or agency	33	36	15	9	7	69	16	2310
2014	Less than 3 years in current department or agency	36	36	15	8	5	72	13	1274
2014	3 to 10 years in current department or agency	28	37	16	11	8	65	19	7398
2014	11 to 20 years in current department or agency	27	36	16	12	8	64	20	2956
2014	More than 20 years in current department or agency	29	37	14	11	9	66	20	2980

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	36	11	7	3	0	78	10	2251
2017	3 to 10 years in current department or agency	29	37	14	11	8	0	67	19	4485
2017	11 to 20 years in current department or agency	26	36	16	12	9	0	62	21	3300
2017	More than 20 years in current department or agency	29	37	16	10	7	0	67	17	2315
2014	Less than 3 years in current department or agency	38	36	14	6	5	1	75	11	1273
2014	3 to 10 years in current department or agency	27	37	16	12	8	0	64	20	7397
2014	11 to 20 years in current department or agency	26	35	17	14	8	0	60	23	2953
2014	More than 20 years in current department or agency	26	37	15	12	10	0	63	22	2977

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	33	9	4	2	84	6	2245
2017	3 to 10 years in current department or agency	43	38	11	5	3	81	9	4480
2017	11 to 20 years in current department or agency	39	40	12	5	3	79	9	3298
2017	More than 20 years in current department or agency	45	37	10	4	3	83	7	2310
2014	Less than 3 years in current department or agency	52	31	9	5	3	83	8	1271
2014	3 to 10 years in current department or agency	42	38	11	6	4	80	9	7395
2014	11 to 20 years in current department or agency	42	39	10	6	3	81	9	2953
2014	More than 20 years in current department or agency	45	39	8	4	3	84	7	2975

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	12	5	2	0	1	82	7	2270
2017	3 to 10 years in current department or agency	37	35	15	7	4	0	1	74	11	4507
2017	11 to 20 years in current department or agency	35	34	17	8	4	1	1	70	12	3313
2017	More than 20 years in current department or agency	36	34	15	8	6	0	1	70	14	2323
2014	Less than 3 years in current department or agency	46	32	13	5	2	0	1	79	8	1273
2014	3 to 10 years in current department or agency	36	35	17	7	4	0	1	72	11	7399
2014	11 to 20 years in current department or agency	34	35	18	7	5	0	1	70	13	2956
2014	More than 20 years in current department or agency	32	35	18	9	6	0	1	67	14	2980

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	19	32	23	14	1	3	39	27	2258
2017	3 to 10 years in current department or agency	12	26	34	18	7	1	3	26	39	4487
2017	11 to 20 years in current department or agency	12	28	35	15	6	0	2	22	42	3296
2017	More than 20 years in current department or agency	12	29	36	13	7	0	2	21	42	2298
2014	Less than 3 years in current department or agency	7	20	33	23	12	1	3	37	29	1270
2014	3 to 10 years in current department or agency	12	27	36	16	7	0	2	24	40	7385
2014	11 to 20 years in current department or agency	12	32	35	14	5	1	1	19	45	2953
2014	More than 20 years in current department or agency	12	33	34	14	5	0	2	19	46	2972

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	14	25	24	23	3	5	51	22	2253
2017	3 to 10 years in current department or agency	13	21	29	21	12	1	3	35	36	4463
2017	11 to 20 years in current department or agency	14	24	30	18	10	1	3	29	40	3279
2017	More than 20 years in current department or agency	12	25	31	17	10	1	3	29	39	2291
2014	Less than 3 years in current department or agency	9	17	26	24	17	4	3	44	28	1271
2014	3 to 10 years in current department or agency	14	23	30	20	10	2	2	31	38	7383
2014	11 to 20 years in current department or agency	15	25	32	17	8	1	2	25	42	2951
2014	More than 20 years in current department or agency	15	27	32	16	7	1	2	23	44	2970

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	22	28	17	13	2	4	32	39	2254
2017	3 to 10 years in current department or agency	22	26	27	13	7	1	4	20	51	4474
2017	11 to 20 years in current department or agency	26	29	25	10	6	1	3	17	57	3295
2017	More than 20 years in current department or agency	25	31	25	10	6	1	3	17	57	2299
2014	Less than 3 years in current department or agency	15	21	28	18	12	2	4	32	38	1273
2014	3 to 10 years in current department or agency	24	27	26	13	6	1	2	20	53	7387
2014	11 to 20 years in current department or agency	26	28	26	11	6	1	2	17	56	2952
2014	More than 20 years in current department or agency	27	31	24	10	5	1	2	15	60	2972

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	8	23	33	27	1	5	63	12	2231
2017	3 to 10 years in current department or agency	6	13	32	30	15	1	4	47	20	4454
2017	11 to 20 years in current department or agency	7	16	35	26	12	1	3	40	24	3265
2017	More than 20 years in current department or agency	8	18	35	25	10	0	3	37	27	2291
2014	Less than 3 years in current department or agency	4	10	23	35	23	2	3	61	15	1269
2014	3 to 10 years in current department or agency	6	12	33	32	14	1	3	47	19	7352
2014	11 to 20 years in current department or agency	7	16	36	29	10	1	2	40	23	2940
2014	More than 20 years in current department or agency	8	19	36	25	8	0	2	35	28	2958

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	14	24	24	21	2	5	48	26	2254
2017	3 to 10 years in current department or agency	19	23	29	17	9	1	3	27	43	4484
2017	11 to 20 years in current department or agency	22	26	28	14	7	1	3	21	50	3289
2017	More than 20 years in current department or agency	20	29	26	14	8	0	2	22	51	2306
2014	Less than 3 years in current department or agency	14	19	25	20	16	2	4	39	34	1271
2014	3 to 10 years in current department or agency	22	25	28	14	8	1	2	23	48	7385
2014	11 to 20 years in current department or agency	24	30	26	12	6	0	1	18	55	2948
2014	More than 20 years in current department or agency	25	31	26	11	5	0	2	16	57	2970

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	13	23	22	23	4	6	50	24	2250
2017	3 to 10 years in current department or agency	13	20	26	22	14	1	5	38	35	4466
2017	11 to 20 years in current department or agency	13	22	26	21	13	1	4	36	37	3295
2017	More than 20 years in current department or agency	14	21	27	21	12	1	5	34	37	2300
2014	Less than 3 years in current department or agency	10	15	24	24	17	5	6	46	27	1268
2014	3 to 10 years in current department or agency	11	18	26	23	15	1	4	41	31	7381
2014	11 to 20 years in current department or agency	13	19	27	24	12	1	4	38	34	2943
2014	More than 20 years in current department or agency	13	21	27	21	12	1	4	36	36	2962

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	18	29	17	14	3	4	34	34	2255
2017	3 to 10 years in current department or agency	19	23	29	14	8	2	4	24	45	4476
2017	11 to 20 years in current department or agency	23	25	29	12	6	2	4	18	51	3292
2017	More than 20 years in current department or agency	20	26	31	11	6	2	3	18	49	2300
2014	Less than 3 years in current department or agency	13	19	28	17	14	5	4	34	35	1271
2014	3 to 10 years in current department or agency	19	23	31	14	8	2	3	23	45	7379
2014	11 to 20 years in current department or agency	21	26	29	13	6	2	3	20	49	2951
2014	More than 20 years in current department or agency	21	27	30	11	6	2	3	18	50	2964

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	13	6	3	3	0	5	87	6	2269
2017	3 to 10 years in current department or agency	66	16	8	3	2	0	4	86	6	4505
2017	11 to 20 years in current department or agency	66	17	7	3	3	0	5	87	6	3318
2017	More than 20 years in current department or agency	60	19	9	4	3	1	4	83	7	2323
2014	Less than 3 years in current department or agency	71	14	5	3	3	1	4	88	7	1273
2014	3 to 10 years in current department or agency	69	15	5	3	3	0	4	87	7	7401
2014	11 to 20 years in current department or agency	69	16	6	2	3	0	4	88	5	2957
2014	More than 20 years in current department or agency	63	18	6	4	3	0	5	86	7	2980

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	30	15	9	7	5	3	67	17	2266
2017	3 to 10 years in current department or agency	22	32	17	12	12	3	2	57	25	4505
2017	11 to 20 years in current department or agency	18	33	18	13	13	3	1	54	27	3315
2017	More than 20 years in current department or agency	21	36	17	12	10	2	1	59	23	2325
2014	Less than 3 years in current department or agency	30	31	14	9	7	6	4	68	17	1271
2014	3 to 10 years in current department or agency	24	31	17	13	12	3	1	57	25	7401
2014	11 to 20 years in current department or agency	21	34	17	14	11	3	1	57	26	2957
2014	More than 20 years in current department or agency	22	35	18	12	11	2	1	59	23	2975

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	29	9	8	6	0	0	77	14	2267
2017	3 to 10 years in current department or agency	32	32	12	12	11	0	0	64	23	4506
2017	11 to 20 years in current department or agency	30	32	12	13	11	1	0	63	25	3315
2017	More than 20 years in current department or agency	33	36	12	10	9	1	0	69	19	2322
2014	Less than 3 years in current department or agency	41	31	10	10	7	1	1	73	17	1269
2014	3 to 10 years in current department or agency	33	31	11	12	12	1	0	65	24	7397
2014	11 to 20 years in current department or agency	30	33	12	12	11	1	0	64	24	2955
2014	More than 20 years in current department or agency	32	34	12	11	11	1	0	66	22	2977

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	34	13	11	6	2	1	70	17	2265
2017	3 to 10 years in current department or agency	21	33	16	16	12	1	1	55	29	4506
2017	11 to 20 years in current department or agency	17	35	16	17	13	1	1	53	31	3314
2017	More than 20 years in current department or agency	19	37	16	14	11	1	1	57	26	2321
2014	Less than 3 years in current department or agency	30	36	12	12	5	3	1	69	18	1273
2014	3 to 10 years in current department or agency	19	37	15	16	9	2	1	58	26	7401
2014	11 to 20 years in current department or agency	17	38	15	17	9	2	2	57	27	2958
2014	More than 20 years in current department or agency	19	38	15	16	9	1	1	59	26	2981

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	28	14	9	6	11	2	67	17	2267
2017	3 to 10 years in current department or agency	19	28	16	15	14	6	1	51	31	4508
2017	11 to 20 years in current department or agency	17	27	17	16	16	7	1	47	34	3315
2017	More than 20 years in current department or agency	21	28	17	15	12	5	1	52	30	2323
2014	Less than 3 years in current department or agency	27	27	16	11	7	11	2	62	20	1272
2014	3 to 10 years in current department or agency	20	28	16	15	13	7	2	52	31	7400
2014	11 to 20 years in current department or agency	17	28	18	16	14	5	2	49	32	2959
2014	More than 20 years in current department or agency	21	29	16	15	13	4	1	53	30	2982

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	20	17	15	12	18	3	44	35	2267
2017	3 to 10 years in current department or agency	9	19	19	21	21	8	2	32	47	4508
2017	11 to 20 years in current department or agency	7	19	20	22	22	9	2	29	49	3313
2017	More than 20 years in current department or agency	8	24	22	22	16	8	2	34	41	2324
2014	Less than 3 years in current department or agency	13	20	19	15	13	17	2	41	36	1272
2014	3 to 10 years in current department or agency	8	19	19	23	22	8	2	30	49	7398
2014	11 to 20 years in current department or agency	7	21	19	22	21	8	1	31	48	2960
2014	More than 20 years in current department or agency	8	22	21	22	19	6	1	32	45	2978

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	35	9	6	4	81	10	2261
2017	3 to 10 years in current department or agency	32	41	12	10	6	73	16	4500
2017	11 to 20 years in current department or agency	27	44	12	10	6	71	17	3306
2017	More than 20 years in current department or agency	32	43	12	8	4	75	12	2317
2014	Less than 3 years in current department or agency	41	37	10	8	4	78	12	1270
2014	3 to 10 years in current department or agency	30	42	12	11	6	72	16	7395
2014	11 to 20 years in current department or agency	27	44	13	10	5	72	15	2956
2014	More than 20 years in current department or agency	27	45	14	10	5	72	14	2976

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	34	12	7	5	0	1	76	12	2266
2017	3 to 10 years in current department or agency	33	35	15	9	7	0	0	69	17	4512
2017	11 to 20 years in current department or agency	28	38	15	9	8	0	0	67	17	3316
2017	More than 20 years in current department or agency	29	38	17	9	7	0	0	67	16	2325
2014	Less than 3 years in current department or agency	38	35	12	7	5	1	1	74	13	1273
2014	3 to 10 years in current department or agency	32	36	14	10	7	0	0	69	17	7402
2014	11 to 20 years in current department or agency	30	36	15	11	7	1	0	66	18	2956
2014	More than 20 years in current department or agency	29	38	15	10	7	0	0	67	17	2979

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	27	11	5	4	1	1	80	9	2270
2017	3 to 10 years in current department or agency	37	33	14	7	7	2	1	72	14	4509
2017	11 to 20 years in current department or agency	33	33	16	9	7	2	1	68	16	3314
2017	More than 20 years in current department or agency	35	34	15	8	5	2	0	71	14	2324
2014	Less than 3 years in current department or agency	44	30	13	5	5	3	1	77	10	1271
2014	3 to 10 years in current department or agency	37	32	14	9	7	1	1	70	16	7402
2014	11 to 20 years in current department or agency	33	34	15	9	7	2	0	69	16	2959
2014	More than 20 years in current department or agency	34	35	15	8	6	1	1	70	15	2979

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	29	10	7	5	0	1	79	11	2265
2017	3 to 10 years in current department or agency	37	33	12	9	7	1	0	71	17	4510
2017	11 to 20 years in current department or agency	31	36	13	11	7	1	0	68	19	3313
2017	More than 20 years in current department or agency	35	35	13	10	6	1	0	70	17	2326
2014	Less than 3 years in current department or agency	43	31	12	7	5	1	0	75	13	1272
2014	3 to 10 years in current department or agency	35	34	12	11	8	0	0	69	19	7404
2014	11 to 20 years in current department or agency	32	36	13	11	8	1	0	68	19	2959
2014	More than 20 years in current department or agency	32	37	13	10	8	0	0	69	17	2976

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	11	4	2	2	3	92	4	2263
2017	3 to 10 years in current department or agency	74	14	5	2	2	3	91	4	4504
2017	11 to 20 years in current department or agency	73	15	5	1	2	3	91	4	3305
2017	More than 20 years in current department or agency	69	17	6	2	2	3	89	5	2320
2014	Less than 3 years in current department or agency	77	12	4	2	2	2	92	4	1270
2014	3 to 10 years in current department or agency	74	13	4	2	3	4	90	5	7397
2014	11 to 20 years in current department or agency	73	14	5	1	2	4	91	4	2959
2014	More than 20 years in current department or agency	69	17	5	2	2	5	91	4	2976

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	22	8	4	4	5	8	82	9	2267
2017	3 to 10 years in current department or agency	43	24	11	5	7	3	7	75	13	4504
2017	11 to 20 years in current department or agency	40	25	10	6	9	3	7	72	16	3304
2017	More than 20 years in current department or agency	40	27	11	5	6	3	7	75	13	2318
2014	Less than 3 years in current department or agency	43	21	11	5	5	6	9	76	11	1270
2014	3 to 10 years in current department or agency	42	23	10	6	8	3	8	73	16	7400
2014	11 to 20 years in current department or agency	38	23	12	6	9	3	9	69	17	2959
2014	More than 20 years in current department or agency	37	27	12	5	8	3	8	72	15	2980

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	24	7	4	4	1	1	85	8	2259
2017	3 to 10 years in current department or agency	48	29	9	6	6	1	0	79	12	4504
2017	11 to 20 years in current department or agency	44	32	10	7	7	1	0	77	14	3309
2017	More than 20 years in current department or agency	46	32	10	6	5	1	0	79	11	2316

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	23	9	3	3	1	84	7	2264
2017	3 to 10 years in current department or agency	46	29	13	5	6	1	76	11	4508
2017	11 to 20 years in current department or agency	42	29	14	5	7	2	73	13	3309
2017	More than 20 years in current department or agency	44	28	15	6	5	1	74	11	2319

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	25	9	6	4	0	1	81	9	2259
2017	3 to 10 years in current department or agency	43	29	12	7	8	0	0	73	15	4493
2017	11 to 20 years in current department or agency	40	30	14	8	8	0	0	70	16	3304
2017	More than 20 years in current department or agency	42	30	13	7	6	0	0	73	13	2308
2014	Less than 3 years in current department or agency	50	27	10	7	5	0	0	78	12	1269
2014	3 to 10 years in current department or agency	41	31	11	8	8	0	0	73	16	7392
2014	11 to 20 years in current department or agency	38	32	13	8	8	1	0	70	16	2958
2014	More than 20 years in current department or agency	39	32	14	7	7	1	0	71	15	2976

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	38	10	9	3	2	6	76	13	320
2017	3 to 10 years in current department or agency	20	38	16	13	5	3	5	63	19	1051
2017	11 to 20 years in current department or agency	20	35	16	13	9	2	5	60	23	996
2017	More than 20 years in current department or agency	22	38	17	11	7	2	3	63	19	865
2014	Less than 3 years in current department or agency	30	35	14	8	5	4	4	71	14	186
2014	3 to 10 years in current department or agency	24	35	15	10	7	2	6	65	19	1450
2014	11 to 20 years in current department or agency	21	38	16	12	8	2	3	62	21	855
2014	More than 20 years in current department or agency	21	35	18	13	8	2	3	59	23	1096

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	32	12	6	4	5	0	76	11	2271
2017	3 to 10 years in current department or agency	25	33	17	11	9	4	1	61	22	4513
2017	11 to 20 years in current department or agency	20	31	20	13	12	4	0	53	26	3321
2017	More than 20 years in current department or agency	22	36	18	11	8	4	0	61	20	2323
2014	Less than 3 years in current department or agency	36	32	13	7	5	6	0	73	12	1270
2014	3 to 10 years in current department or agency	23	33	17	12	10	5	0	59	23	7399
2014	11 to 20 years in current department or agency	19	33	19	13	11	5	0	55	25	2954
2014	More than 20 years in current department or agency	19	35	17	12	12	4	0	57	25	2977

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	32	14	9	6	3	71	15	2267
2017	3 to 10 years in current department or agency	21	31	18	15	13	2	54	28	4512
2017	11 to 20 years in current department or agency	16	29	19	18	16	2	46	35	3322
2017	More than 20 years in current department or agency	18	34	19	15	12	1	53	28	2323
2014	Less than 3 years in current department or agency	33	33	14	10	6	3	68	17	1271
2014	3 to 10 years in current department or agency	18	31	19	16	14	2	51	31	7398
2014	11 to 20 years in current department or agency	16	28	21	19	15	2	45	34	2954
2014	More than 20 years in current department or agency	16	30	20	16	16	2	47	33	2979

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	31	17	12	7	5	62	20	2269
2017	3 to 10 years in current department or agency	14	29	20	18	15	4	45	34	4512
2017	11 to 20 years in current department or agency	11	26	22	21	18	3	38	40	3318
2017	More than 20 years in current department or agency	11	32	22	19	13	3	44	33	2322
2014	Less than 3 years in current department or agency	25	31	15	15	8	6	60	24	1269
2014	3 to 10 years in current department or agency	12	27	21	20	16	3	41	37	7395
2014	11 to 20 years in current department or agency	11	26	22	20	18	3	38	39	2957
2014	More than 20 years in current department or agency	10	27	23	20	18	2	38	39	2977

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	26	16	12	9	7	60	23	2267
2017	3 to 10 years in current department or agency	17	25	18	15	19	5	44	37	4508
2017	11 to 20 years in current department or agency	13	22	19	16	23	5	37	42	3320
2017	More than 20 years in current department or agency	15	27	21	15	18	4	44	34	2322
2014	Less than 3 years in current department or agency	26	27	16	12	11	8	57	25	1272
2014	3 to 10 years in current department or agency	14	23	20	17	21	6	39	40	7397
2014	11 to 20 years in current department or agency	13	22	21	16	22	6	37	41	2954
2014	More than 20 years in current department or agency	11	24	20	17	23	5	37	42	2978

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	33	15	14	9	4	60	25	2266
2017	3 to 10 years in current department or agency	14	29	18	20	17	2	44	38	4506
2017	11 to 20 years in current department or agency	10	26	19	23	20	2	37	43	3310
2017	More than 20 years in current department or agency	11	33	19	19	15	2	46	35	2317
2014	Less than 3 years in current department or agency	23	32	16	15	9	4	58	25	1272
2014	3 to 10 years in current department or agency	12	28	18	22	18	2	41	41	7394
2014	11 to 20 years in current department or agency	11	27	20	22	19	2	38	42	2955
2014	More than 20 years in current department or agency	10	31	19	20	18	1	42	39	2976

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	39	16	7	3	1	73	11	2268
2017	3 to 10 years in current department or agency	21	39	19	12	8	1	61	20	4503
2017	11 to 20 years in current department or agency	18	37	20	15	8	1	56	23	3310
2017	More than 20 years in current department or agency	18	42	20	12	7	1	61	19	2323
2014	Less than 3 years in current department or agency	30	38	15	9	3	3	71	13	1272
2014	3 to 10 years in current department or agency	20	37	19	13	8	2	59	22	7399
2014	11 to 20 years in current department or agency	18	36	20	15	9	2	55	24	2959
2014	More than 20 years in current department or agency	16	39	19	13	10	2	56	24	2975

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	38	12	4	2	2	1	81	6	2268
2017	3 to 10 years in current department or agency	30	43	15	5	3	2	1	75	9	4499
2017	11 to 20 years in current department or agency	28	42	17	6	3	2	1	72	9	3304
2017	More than 20 years in current department or agency	31	41	17	5	3	2	1	74	8	2321
2014	Less than 3 years in current department or agency	41	35	13	4	1	4	2	81	5	1272
2014	3 to 10 years in current department or agency	33	40	15	6	3	3	1	76	9	7398
2014	11 to 20 years in current department or agency	29	43	15	6	2	3	1	75	9	2956
2014	More than 20 years in current department or agency	30	43	15	6	2	3	1	76	9	2978

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	34	11	7	4	3	1	78	11	2268
2017	3 to 10 years in current department or agency	32	40	12	8	6	1	1	73	14	4495
2017	11 to 20 years in current department or agency	29	38	15	10	5	2	1	69	16	3303
2017	More than 20 years in current department or agency	32	40	14	6	5	2	1	74	12	2318
2014	Less than 3 years in current department or agency	41	34	10	7	4	3	1	78	11	1274
2014	3 to 10 years in current department or agency	35	38	12	7	5	2	1	75	13	7398
2014	11 to 20 years in current department or agency	31	40	13	8	5	2	0	73	14	2959
2014	More than 20 years in current department or agency	31	40	12	7	6	3	0	74	13	2978

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	33	16	8	5	3	1	69	14	2267
2017	3 to 10 years in current department or agency	29	36	18	8	6	2	1	67	15	4495
2017	11 to 20 years in current department or agency	27	36	17	10	7	2	1	65	18	3306
2017	More than 20 years in current department or agency	28	39	18	7	6	2	1	68	13	2320
2014	Less than 3 years in current department or agency	25	31	20	10	6	7	1	61	17	1270
2014	3 to 10 years in current department or agency	25	35	19	10	7	3	1	63	17	7396
2014	11 to 20 years in current department or agency	24	38	19	9	7	4	1	64	17	2959
2014	More than 20 years in current department or agency	24	38	19	9	7	3	1	64	16	2978

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	27	16	9	9	9	3	62	20	2265
2017	3 to 10 years in current department or agency	20	29	17	14	14	6	1	53	29	4492
2017	11 to 20 years in current department or agency	18	29	18	15	15	4	1	49	32	3303
2017	More than 20 years in current department or agency	25	33	17	10	10	4	1	61	21	2312
2014	Less than 3 years in current department or agency	24	25	18	11	10	10	3	56	24	1273
2014	3 to 10 years in current department or agency	19	27	17	15	15	6	1	49	33	7393
2014	11 to 20 years in current department or agency	17	28	18	16	15	5	1	48	33	2959
2014	More than 20 years in current department or agency	20	33	17	12	13	4	0	56	26	2973

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	16	7	3	2	2	7	87	5	2267
2017	3 to 10 years in current department or agency	58	19	10	4	2	1	5	83	6	4508
2017	11 to 20 years in current department or agency	57	21	10	3	3	1	6	83	6	3318
2017	More than 20 years in current department or agency	52	23	12	4	3	1	5	80	7	2324
2014	Less than 3 years in current department or agency	60	17	8	3	2	3	6	85	6	1273
2014	3 to 10 years in current department or agency	59	19	9	4	3	2	6	84	7	7402
2014	11 to 20 years in current department or agency	58	20	9	3	3	1	5	84	7	2959
2014	More than 20 years in current department or agency	52	23	10	4	3	2	7	82	7	2977

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	16	5	2	1	2	4	91	3	2269
2017	3 to 10 years in current department or agency	63	20	8	2	2	2	3	88	4	4506
2017	11 to 20 years in current department or agency	61	22	8	2	2	2	4	87	5	3318
2017	More than 20 years in current department or agency	55	25	10	3	2	2	3	84	5	2322
2014	Less than 3 years in current department or agency	67	15	7	2	1	4	3	89	4	1273
2014	3 to 10 years in current department or agency	63	20	7	2	2	3	4	88	4	7397
2014	11 to 20 years in current department or agency	60	21	8	2	2	3	4	87	5	2956
2014	More than 20 years in current department or agency	54	25	8	3	2	3	4	86	6	2982

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	31	13	10	6	3	1	70	17	2270
2017	3 to 10 years in current department or agency	22	32	17	15	13	1	1	54	28	4511
2017	11 to 20 years in current department or agency	16	33	17	17	15	1	1	50	32	3315
2017	More than 20 years in current department or agency	19	35	18	14	11	2	1	56	25	2322
2014	Less than 3 years in current department or agency	27	29	14	11	9	6	2	62	22	1270
2014	3 to 10 years in current department or agency	18	30	18	17	15	1	0	49	33	7399
2014	11 to 20 years in current department or agency	15	32	18	18	16	2	0	48	34	2955
2014	More than 20 years in current department or agency	17	33	18	16	15	2	0	50	31	2979

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	27	14	11	13	4	6	58	26	2267
2017	3 to 10 years in current department or agency	15	25	14	18	22	1	5	42	43	4512
2017	11 to 20 years in current department or agency	12	22	16	18	27	1	5	36	47	3316
2017	More than 20 years in current department or agency	12	23	17	17	23	2	6	38	43	2323
2014	Less than 3 years in current department or agency	18	21	16	13	18	6	8	45	37	1272
2014	3 to 10 years in current department or agency	12	22	15	17	28	2	4	36	48	7401
2014	11 to 20 years in current department or agency	9	20	16	18	31	1	5	31	52	2958
2014	More than 20 years in current department or agency	12	21	16	17	28	1	5	35	48	2978

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	39	16	6	4	4	1	73	10	2267
2017	3 to 10 years in current department or agency	19	37	21	12	8	3	0	58	21	4513
2017	11 to 20 years in current department or agency	16	36	22	14	9	3	0	53	24	3320
2017	More than 20 years in current department or agency	17	40	22	11	7	3	0	59	19	2325

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	31	12	3	2	4	1	82	5	2268
2017	3 to 10 years in current department or agency	34	35	19	5	4	3	1	71	9	4505
2017	11 to 20 years in current department or agency	29	37	21	5	4	3	1	69	9	3315
2017	More than 20 years in current department or agency	31	40	17	5	4	3	1	73	9	2320
2014	Less than 3 years in current department or agency	46	31	13	3	2	5	1	82	5	1272
2014	3 to 10 years in current department or agency	36	35	16	4	3	4	1	75	7	7397
2014	11 to 20 years in current department or agency	33	37	17	4	3	4	1	74	8	2957
2014	More than 20 years in current department or agency	31	40	17	4	3	4	1	74	8	2981

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	35	10	4	2	2	0	84	6	2267
2017	3 to 10 years in current department or agency	33	41	15	6	4	2	0	75	10	4491
2017	11 to 20 years in current department or agency	27	42	17	7	4	2	1	71	11	3313
2017	More than 20 years in current department or agency	30	44	16	5	3	2	0	75	8	2316
2014	Less than 3 years in current department or agency	46	32	12	5	2	3	0	81	6	1273
2014	3 to 10 years in current department or agency	35	37	15	6	4	2	0	75	10	7398
2014	11 to 20 years in current department or agency	31	39	17	6	4	3	0	72	10	2957
2014	More than 20 years in current department or agency	30	42	17	5	4	3	0	73	9	2976

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	31	6	3	2	0	89	5	2268
2017	3 to 10 years in current department or agency	40	40	9	6	4	0	80	10	4503
2017	11 to 20 years in current department or agency	34	42	13	7	5	0	76	12	3313
2017	More than 20 years in current department or agency	39	42	10	5	4	0	81	9	2320
2014	Less than 3 years in current department or agency	57	29	8	3	3	0	86	6	1274
2014	3 to 10 years in current department or agency	42	37	11	6	4	0	79	10	7393
2014	11 to 20 years in current department or agency	36	41	12	7	4	1	77	11	2954
2014	More than 20 years in current department or agency	36	40	12	7	5	0	77	11	2973

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	31	11	6	3	0	79	9	2264
2017	3 to 10 years in current department or agency	32	34	17	9	7	1	67	16	4499
2017	11 to 20 years in current department or agency	27	33	20	11	8	1	60	19	3310
2017	More than 20 years in current department or agency	31	34	17	10	7	1	66	17	2318
2014	Less than 3 years in current department or agency	43	33	12	7	5	0	76	11	1273
2014	3 to 10 years in current department or agency	28	37	17	10	8	1	65	18	7402
2014	11 to 20 years in current department or agency	24	36	18	12	9	1	60	21	2958
2014	More than 20 years in current department or agency	25	37	17	11	9	1	62	20	2978

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	34	10	6	3	81	9	2270
2017	3 to 10 years in current department or agency	31	36	16	10	7	67	17	4496
2017	11 to 20 years in current department or agency	25	36	19	12	8	61	20	3311
2017	More than 20 years in current department or agency	29	38	16	10	6	67	16	2316
2014	Less than 3 years in current department or agency	41	34	12	7	5	75	12	1272
2014	3 to 10 years in current department or agency	26	38	16	11	8	65	19	7401
2014	11 to 20 years in current department or agency	23	38	17	13	9	61	22	2959
2014	More than 20 years in current department or agency	24	38	17	12	9	62	20	2979

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	25	15	9	6	4	1	68	16	2264
2017	3 to 10 years in current department or agency	30	26	19	12	10	3	1	58	22	4498
2017	11 to 20 years in current department or agency	29	27	19	12	10	3	1	58	22	3310
2017	More than 20 years in current department or agency	35	29	16	9	7	3	1	67	17	2321
2014	Less than 3 years in current department or agency	37	24	16	11	9	3	1	63	20	1272
2014	3 to 10 years in current department or agency	30	26	17	13	11	3	0	57	24	7397
2014	11 to 20 years in current department or agency	29	27	18	13	9	3	1	58	23	2958
2014	More than 20 years in current department or agency	32	29	18	9	9	2	1	63	19	2976

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	23	47	29	2269
2017	3 to 10 years in current department or agency	22	46	32	4512
2017	11 to 20 years in current department or agency	21	47	31	3320
2017	More than 20 years in current department or agency	29	44	27	2324
2014	Less than 3 years in current department or agency	27	44	29	1272
2014	3 to 10 years in current department or agency	22	45	33	7396
2014	11 to 20 years in current department or agency	19	49	32	2956
2014	More than 20 years in current department or agency	26	46	27	2979

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	6	28	30	4	24	8	537
2017	3 to 10 years in current department or agency	17	34	32	7	1	9	1083
2017	11 to 20 years in current department or agency	33	25	27	7	1	7	753
2017	More than 20 years in current department or agency	69	13	10	3	2	4	674
2014	Less than 3 years in current department or agency	9	21	33	10	9999	25	371
2014	3 to 10 years in current department or agency	15	31	34	10	9999	11	1754
2014	11 to 20 years in current department or agency	35	22	22	11	9999	9	605
2014	More than 20 years in current department or agency	69	10	8	7	9999	6	788

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	15	85	2268
2017	3 to 10 years in current department or agency	19	81	4497
2017	11 to 20 years in current department or agency	20	80	3310
2017	More than 20 years in current department or agency	15	85	2320
2014	Less than 3 years in current department or agency	17	83	1273
2014	3 to 10 years in current department or agency	21	79	7388
2014	11 to 20 years in current department or agency	19	81	2953
2014	More than 20 years in current department or agency	17	83	2975

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	58	343
2017	3 to 10 years in current department or agency	55	823
2017	11 to 20 years in current department or agency	49	645
2017	More than 20 years in current department or agency	47	326
2014	Less than 3 years in current department or agency	54	217
2014	3 to 10 years in current department or agency	56	1521
2014	11 to 20 years in current department or agency	53	547
2014	More than 20 years in current department or agency	47	499

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	343
2017	3 to 10 years in current department or agency	65	823
2017	11 to 20 years in current department or agency	64	645
2017	More than 20 years in current department or agency	62	326
2014	Less than 3 years in current department or agency	61	217
2014	3 to 10 years in current department or agency	61	1521
2014	11 to 20 years in current department or agency	65	547
2014	More than 20 years in current department or agency	64	499

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	343
2017	3 to 10 years in current department or agency	6	823
2017	11 to 20 years in current department or agency	8	645
2017	More than 20 years in current department or agency	12	326
2014	Less than 3 years in current department or agency	7	217
2014	3 to 10 years in current department or agency	7	1521
2014	11 to 20 years in current department or agency	9	547
2014	More than 20 years in current department or agency	10	499

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	1	823
2017	More than 20 years in current department or agency	0	326
2014	3 to 10 years in current department or agency	1	1521

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	343
2017	3 to 10 years in current department or agency	7	823
2017	11 to 20 years in current department or agency	7	645
2017	More than 20 years in current department or agency	8	326
2014	Less than 3 years in current department or agency	7	217
2014	3 to 10 years in current department or agency	7	1521
2014	11 to 20 years in current department or agency	7	547
2014	More than 20 years in current department or agency	8	499

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	343
2017	3 to 10 years in current department or agency	4	823
2017	11 to 20 years in current department or agency	4	645
2017	More than 20 years in current department or agency	4	326
2014	Less than 3 years in current department or agency	4	217
2014	3 to 10 years in current department or agency	3	1521
2014	11 to 20 years in current department or agency	3	547
2014	More than 20 years in current department or agency	4	499

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	343
2017	3 to 10 years in current department or agency	7	823
2017	11 to 20 years in current department or agency	7	645
2017	More than 20 years in current department or agency	6	326
2014	Less than 3 years in current department or agency	2	217
2014	3 to 10 years in current department or agency	5	1521
2014	11 to 20 years in current department or agency	6	547
2014	More than 20 years in current department or agency	3	499

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	343
2017	3 to 10 years in current department or agency	41	823
2017	11 to 20 years in current department or agency	45	646
2017	More than 20 years in current department or agency	40	326
2014	Less than 3 years in current department or agency	45	217
2014	3 to 10 years in current department or agency	41	1523
2014	11 to 20 years in current department or agency	45	551
2014	More than 20 years in current department or agency	36	498

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	343
2017	3 to 10 years in current department or agency	42	823
2017	11 to 20 years in current department or agency	42	646
2017	More than 20 years in current department or agency	41	326
2014	Less than 3 years in current department or agency	42	217
2014	3 to 10 years in current department or agency	40	1523
2014	11 to 20 years in current department or agency	44	551
2014	More than 20 years in current department or agency	40	498

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	343
2017	3 to 10 years in current department or agency	45	823
2017	11 to 20 years in current department or agency	45	646
2017	More than 20 years in current department or agency	46	326
2014	Less than 3 years in current department or agency	50	217
2014	3 to 10 years in current department or agency	44	1523
2014	11 to 20 years in current department or agency	45	551
2014	More than 20 years in current department or agency	40	498

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	343
2017	3 to 10 years in current department or agency	39	823
2017	11 to 20 years in current department or agency	39	646
2017	More than 20 years in current department or agency	41	326
2014	Less than 3 years in current department or agency	40	217
2014	3 to 10 years in current department or agency	40	1523
2014	11 to 20 years in current department or agency	39	551
2014	More than 20 years in current department or agency	37	498

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	343
2017	3 to 10 years in current department or agency	31	823
2017	11 to 20 years in current department or agency	32	646
2017	More than 20 years in current department or agency	31	326
2014	Less than 3 years in current department or agency	33	217
2014	3 to 10 years in current department or agency	30	1523
2014	11 to 20 years in current department or agency	34	551
2014	More than 20 years in current department or agency	32	498

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	57	343
2017	3 to 10 years in current department or agency	56	823
2017	11 to 20 years in current department or agency	56	646
2017	More than 20 years in current department or agency	55	326
2014	Less than 3 years in current department or agency	58	217
2014	3 to 10 years in current department or agency	58	1523
2014	11 to 20 years in current department or agency	56	551
2014	More than 20 years in current department or agency	53	498

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	343
2017	3 to 10 years in current department or agency	36	823
2017	11 to 20 years in current department or agency	38	646
2017	More than 20 years in current department or agency	39	326
2014	Less than 3 years in current department or agency	38	217
2014	3 to 10 years in current department or agency	36	1523
2014	11 to 20 years in current department or agency	36	551
2014	More than 20 years in current department or agency	36	498

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	2	343
2017	3 to 10 years in current department or agency	2	823
2017	11 to 20 years in current department or agency	3	646
2017	More than 20 years in current department or agency	2	326
2014	3 to 10 years in current department or agency	2	1523
2014	11 to 20 years in current department or agency	2	551
2014	More than 20 years in current department or agency	2	498

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	343
2017	3 to 10 years in current department or agency	10	823
2017	11 to 20 years in current department or agency	8	646
2017	More than 20 years in current department or agency	6	326
2014	Less than 3 years in current department or agency	11	217
2014	3 to 10 years in current department or agency	10	1523
2014	11 to 20 years in current department or agency	6	551
2014	More than 20 years in current department or agency	6	498

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	343
2017	3 to 10 years in current department or agency	15	823
2017	11 to 20 years in current department or agency	16	646
2017	More than 20 years in current department or agency	17	326
2014	Less than 3 years in current department or agency	8	217
2014	3 to 10 years in current department or agency	14	1523
2014	11 to 20 years in current department or agency	17	551
2014	More than 20 years in current department or agency	17	498

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	47	343
2017	3 to 10 years in current department or agency	49	823
2017	11 to 20 years in current department or agency	50	646
2017	More than 20 years in current department or agency	45	326
2014	Less than 3 years in current department or agency	51	217
2014	3 to 10 years in current department or agency	46	1523
2014	11 to 20 years in current department or agency	49	551
2014	More than 20 years in current department or agency	43	498

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	343
2017	3 to 10 years in current department or agency	32	823
2017	11 to 20 years in current department or agency	35	646
2017	More than 20 years in current department or agency	28	326
2014	Less than 3 years in current department or agency	33	217
2014	3 to 10 years in current department or agency	31	1523
2014	11 to 20 years in current department or agency	32	551
2014	More than 20 years in current department or agency	27	498

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	343
2017	3 to 10 years in current department or agency	15	823
2017	11 to 20 years in current department or agency	15	646
2017	More than 20 years in current department or agency	13	326
2014	Less than 3 years in current department or agency	13	217
2014	3 to 10 years in current department or agency	12	1523
2014	11 to 20 years in current department or agency	15	551
2014	More than 20 years in current department or agency	15	498

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	58	343
2017	3 to 10 years in current department or agency	53	824
2017	11 to 20 years in current department or agency	53	645
2017	More than 20 years in current department or agency	53	326
2014	Less than 3 years in current department or agency	54	217
2014	3 to 10 years in current department or agency	52	1522
2014	11 to 20 years in current department or agency	51	550
2014	More than 20 years in current department or agency	50	498

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	343
2017	3 to 10 years in current department or agency	27	824
2017	11 to 20 years in current department or agency	32	645
2017	More than 20 years in current department or agency	28	326
2014	Less than 3 years in current department or agency	31	217
2014	3 to 10 years in current department or agency	29	1522
2014	11 to 20 years in current department or agency	29	550
2014	More than 20 years in current department or agency	30	498

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	343
2017	3 to 10 years in current department or agency	7	824
2017	11 to 20 years in current department or agency	12	645
2017	More than 20 years in current department or agency	13	326
2014	Less than 3 years in current department or agency	18	217
2014	3 to 10 years in current department or agency	11	1522
2014	11 to 20 years in current department or agency	13	550
2014	More than 20 years in current department or agency	14	498

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	343
2017	3 to 10 years in current department or agency	24	824
2017	11 to 20 years in current department or agency	29	645
2017	More than 20 years in current department or agency	29	326
2014	Less than 3 years in current department or agency	21	217
2014	3 to 10 years in current department or agency	24	1522
2014	11 to 20 years in current department or agency	26	550
2014	More than 20 years in current department or agency	25	498

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	343
2017	3 to 10 years in current department or agency	11	824
2017	11 to 20 years in current department or agency	11	645
2017	More than 20 years in current department or agency	13	326
2014	Less than 3 years in current department or agency	15	217
2014	3 to 10 years in current department or agency	11	1522
2014	11 to 20 years in current department or agency	11	550
2014	More than 20 years in current department or agency	14	498

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	343
2017	3 to 10 years in current department or agency	11	824
2017	11 to 20 years in current department or agency	12	645
2017	More than 20 years in current department or agency	16	326
2014	Less than 3 years in current department or agency	9	217
2014	3 to 10 years in current department or agency	11	1522
2014	11 to 20 years in current department or agency	10	550
2014	More than 20 years in current department or agency	13	498

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	343
2017	3 to 10 years in current department or agency	14	824
2017	11 to 20 years in current department or agency	15	645
2017	More than 20 years in current department or agency	13	326
2014	Less than 3 years in current department or agency	11	217
2014	3 to 10 years in current department or agency	14	1522
2014	11 to 20 years in current department or agency	16	550
2014	More than 20 years in current department or agency	19	498

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	343
2017	3 to 10 years in current department or agency	11	824
2017	11 to 20 years in current department or agency	12	645
2017	More than 20 years in current department or agency	13	326
2014	Less than 3 years in current department or agency	9	217
2014	3 to 10 years in current department or agency	9	1522
2014	11 to 20 years in current department or agency	12	550
2014	More than 20 years in current department or agency	12	498

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	343
2017	3 to 10 years in current department or agency	23	824
2017	11 to 20 years in current department or agency	24	645
2017	More than 20 years in current department or agency	21	326
2014	Less than 3 years in current department or agency	23	217
2014	3 to 10 years in current department or agency	24	1522
2014	11 to 20 years in current department or agency	25	550
2014	More than 20 years in current department or agency	21	498

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	304
2017	3 to 10 years in current department or agency	13	727
2017	11 to 20 years in current department or agency	15	566
2017	More than 20 years in current department or agency	14	271
2014	Less than 3 years in current department or agency	9	198
2014	3 to 10 years in current department or agency	13	1364
2014	11 to 20 years in current department or agency	13	500
2014	More than 20 years in current department or agency	15	435

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	304
2017	3 to 10 years in current department or agency	18	727
2017	11 to 20 years in current department or agency	14	566
2017	More than 20 years in current department or agency	12	271
2014	Less than 3 years in current department or agency	18	198
2014	3 to 10 years in current department or agency	16	1364
2014	11 to 20 years in current department or agency	15	500
2014	More than 20 years in current department or agency	13	435

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	304
2017	3 to 10 years in current department or agency	11	727
2017	11 to 20 years in current department or agency	11	566
2017	More than 20 years in current department or agency	9	271
2014	Less than 3 years in current department or agency	9	198
2014	3 to 10 years in current department or agency	11	1364
2014	11 to 20 years in current department or agency	11	500
2014	More than 20 years in current department or agency	9	435

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	304
2017	3 to 10 years in current department or agency	8	727
2017	11 to 20 years in current department or agency	9	566
2017	More than 20 years in current department or agency	6	271
2014	Less than 3 years in current department or agency	7	198
2014	3 to 10 years in current department or agency	9	1364
2014	11 to 20 years in current department or agency	6	500
2014	More than 20 years in current department or agency	9	435

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	304
2017	3 to 10 years in current department or agency	10	727
2017	11 to 20 years in current department or agency	15	566
2017	More than 20 years in current department or agency	13	271
2014	Less than 3 years in current department or agency	13	198
2014	3 to 10 years in current department or agency	11	1364
2014	11 to 20 years in current department or agency	13	500
2014	More than 20 years in current department or agency	13	435

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	304
2017	3 to 10 years in current department or agency	13	727
2017	11 to 20 years in current department or agency	15	566
2017	More than 20 years in current department or agency	14	271
2014	Less than 3 years in current department or agency	10	198
2014	3 to 10 years in current department or agency	12	1364
2014	11 to 20 years in current department or agency	13	500
2014	More than 20 years in current department or agency	12	435

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	304
2017	3 to 10 years in current department or agency	10	727
2017	11 to 20 years in current department or agency	8	566
2017	More than 20 years in current department or agency	8	271
2014	Less than 3 years in current department or agency	31	198
2014	3 to 10 years in current department or agency	6	1364
2014	11 to 20 years in current department or agency	8	500
2014	More than 20 years in current department or agency	7	435

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	304
2017	3 to 10 years in current department or agency	8	727
2017	11 to 20 years in current department or agency	7	566
2017	More than 20 years in current department or agency	4	271
2014	Less than 3 years in current department or agency	7	198
2014	3 to 10 years in current department or agency	7	1364
2014	11 to 20 years in current department or agency	7	500
2014	More than 20 years in current department or agency	6	435

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	304
2017	3 to 10 years in current department or agency	11	727
2017	11 to 20 years in current department or agency	12	566
2017	More than 20 years in current department or agency	7	271
2014	Less than 3 years in current department or agency	9	198
2014	3 to 10 years in current department or agency	9	1364
2014	11 to 20 years in current department or agency	11	500
2014	More than 20 years in current department or agency	9	435

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	304
2017	3 to 10 years in current department or agency	26	727
2017	11 to 20 years in current department or agency	22	566
2017	More than 20 years in current department or agency	19	271
2014	Less than 3 years in current department or agency	21	198
2014	3 to 10 years in current department or agency	25	1364
2014	11 to 20 years in current department or agency	24	500
2014	More than 20 years in current department or agency	21	435

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	304
2017	3 to 10 years in current department or agency	8	727
2017	11 to 20 years in current department or agency	10	566
2017	More than 20 years in current department or agency	6	271
2014	Less than 3 years in current department or agency	8	198
2014	3 to 10 years in current department or agency	9	1364
2014	11 to 20 years in current department or agency	10	500
2014	More than 20 years in current department or agency	8	435

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	304
2017	3 to 10 years in current department or agency	42	727
2017	11 to 20 years in current department or agency	37	566
2017	More than 20 years in current department or agency	33	271
2014	Less than 3 years in current department or agency	40	198
2014	3 to 10 years in current department or agency	43	1364
2014	11 to 20 years in current department or agency	39	500
2014	More than 20 years in current department or agency	29	435

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	2	727
2017	11 to 20 years in current department or agency	2	566
2017	More than 20 years in current department or agency	2	271
2014	3 to 10 years in current department or agency	2	1364
2014	11 to 20 years in current department or agency	2	500
2014	More than 20 years in current department or agency	2	435

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	304
2017	3 to 10 years in current department or agency	54	727
2017	11 to 20 years in current department or agency	57	566
2017	More than 20 years in current department or agency	54	271
2014	Less than 3 years in current department or agency	52	198
2014	3 to 10 years in current department or agency	57	1364
2014	11 to 20 years in current department or agency	54	500
2014	More than 20 years in current department or agency	56	435

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	3	727
2017	11 to 20 years in current department or agency	3	566
2017	More than 20 years in current department or agency	2	271

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	304
2017	3 to 10 years in current department or agency	12	727
2017	11 to 20 years in current department or agency	15	566
2017	More than 20 years in current department or agency	14	271
2014	Less than 3 years in current department or agency	9	198
2014	3 to 10 years in current department or agency	12	1364
2014	11 to 20 years in current department or agency	14	500
2014	More than 20 years in current department or agency	12	435

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	83	17	342
2017	3 to 10 years in current department or agency	96	4	822
2017	11 to 20 years in current department or agency	99	1	646
2017	More than 20 years in current department or agency	97	3	324

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	22	16	5	5	20	6	64	14	2270
2017	3 to 10 years in current department or agency	20	25	21	8	8	13	4	54	20	4511
2017	11 to 20 years in current department or agency	17	25	23	10	10	13	2	49	24	3320
2017	More than 20 years in current department or agency	21	32	20	10	7	9	2	59	19	2321
2014	Less than 3 years in current department or agency	22	19	19	6	5	23	6	58	15	1274
2014	3 to 10 years in current department or agency	17	23	21	8	9	17	4	52	22	7400
2014	11 to 20 years in current department or agency	17	25	21	9	10	15	2	51	23	2957
2014	More than 20 years in current department or agency	18	31	20	9	9	11	2	56	21	2979

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	30	13	5	4	5	1	78	9	2261
2017	3 to 10 years in current department or agency	33	34	16	7	6	3	1	70	14	4502
2017	11 to 20 years in current department or agency	29	35	18	8	7	3	0	66	16	3318
2017	More than 20 years in current department or agency	34	38	15	7	5	2	0	73	12	2316
2014	Less than 3 years in current department or agency	34	28	17	6	3	10	2	71	10	1271
2014	3 to 10 years in current department or agency	27	33	19	8	6	6	1	64	15	7393
2014	11 to 20 years in current department or agency	25	35	19	8	7	6	0	64	16	2956
2014	More than 20 years in current department or agency	26	38	17	7	7	4	0	67	14	2972

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	42	10	8	4	2	7	75	14	2269
2017	3 to 10 years in current department or agency	33	51	8	4	1	1	2	87	5	4509
2017	11 to 20 years in current department or agency	35	50	8	3	1	0	2	88	4	3317
2017	More than 20 years in current department or agency	37	47	9	3	0	1	3	88	3	2327
2014	Less than 3 years in current department or agency	26	41	12	6	2	3	8	76	10	1274
2014	3 to 10 years in current department or agency	30	53	9	4	1	1	1	85	6	7401
2014	11 to 20 years in current department or agency	35	52	7	3	1	1	1	89	4	2957
2014	More than 20 years in current department or agency	39	48	8	2	0	1	2	89	3	2979

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	22	22	7	4	20	11	52	17	2265
2017	3 to 10 years in current department or agency	12	28	23	10	7	14	6	50	21	4504
2017	11 to 20 years in current department or agency	10	31	24	12	8	11	5	48	24	3310
2017	More than 20 years in current department or agency	13	31	24	10	6	10	5	52	19	2322
2014	Less than 3 years in current department or agency	12	20	22	8	5	22	13	48	19	1274
2014	3 to 10 years in current department or agency	10	26	24	11	7	15	6	46	23	7396
2014	11 to 20 years in current department or agency	11	30	26	10	8	12	5	48	21	2956
2014	More than 20 years in current department or agency	12	32	24	11	8	10	4	50	21	2980

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	29	10	3	2	8	7	83	6	2267
2017	3 to 10 years in current department or agency	39	35	11	6	3	4	2	79	9	4510
2017	11 to 20 years in current department or agency	37	38	12	5	3	4	2	79	8	3316
2017	More than 20 years in current department or agency	35	39	12	6	2	4	3	79	8	2328
2014	Less than 3 years in current department or agency	36	27	13	4	2	10	8	77	7	1273
2014	3 to 10 years in current department or agency	36	36	12	6	3	5	2	77	10	7402
2014	11 to 20 years in current department or agency	35	37	12	5	3	5	1	77	9	2957
2014	More than 20 years in current department or agency	35	39	12	5	3	4	2	78	9	2980

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	29	12	3	1	11	7	81	5	2268
2017	3 to 10 years in current department or agency	32	35	13	7	5	6	2	72	14	4496
2017	11 to 20 years in current department or agency	27	36	15	8	7	5	2	68	16	3310
2017	More than 20 years in current department or agency	29	37	14	8	5	4	2	71	14	2323
2014	Less than 3 years in current department or agency	31	28	14	5	3	11	8	73	10	1269
2014	3 to 10 years in current department or agency	28	34	15	8	6	7	2	68	15	7395
2014	11 to 20 years in current department or agency	27	36	17	9	5	5	1	68	14	2956
2014	More than 20 years in current department or agency	27	36	15	9	7	4	2	67	18	2971

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	2264
2017	3 to 10 years in current department or agency	8	92	4505
2017	11 to 20 years in current department or agency	8	92	3304
2017	More than 20 years in current department or agency	5	95	2313
2014	Less than 3 years in current department or agency	7	93	1273
2014	3 to 10 years in current department or agency	8	92	7385
2014	11 to 20 years in current department or agency	8	92	2946
2014	More than 20 years in current department or agency	7	93	2974

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	119
2017	3 to 10 years in current department or agency	44	353
2017	11 to 20 years in current department or agency	39	253
2017	More than 20 years in current department or agency	35	115
2014	Less than 3 years in current department or agency	51	83
2014	3 to 10 years in current department or agency	42	569
2014	11 to 20 years in current department or agency	37	220
2014	More than 20 years in current department or agency	37	190

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	66	119
2017	3 to 10 years in current department or agency	79	353
2017	11 to 20 years in current department or agency	85	253
2017	More than 20 years in current department or agency	76	115
2014	Less than 3 years in current department or agency	73	83
2014	3 to 10 years in current department or agency	79	569
2014	11 to 20 years in current department or agency	83	220
2014	More than 20 years in current department or agency	78	190

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	119
2017	3 to 10 years in current department or agency	5	353
2017	11 to 20 years in current department or agency	4	253
2017	More than 20 years in current department or agency	5	115
2014	3 to 10 years in current department or agency	5	569
2014	11 to 20 years in current department or agency	7	220
2014	More than 20 years in current department or agency	6	190

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	119
2017	More than 20 years in current department or agency	115
2014	Less than 3 years in current department or agency	83
2014	More than 20 years in current department or agency	190

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	119
2017	3 to 10 years in current department or agency	10	353
2017	11 to 20 years in current department or agency	8	253
2017	More than 20 years in current department or agency	7	115
2014	Less than 3 years in current department or agency	10	83
2014	3 to 10 years in current department or agency	9	569
2014	11 to 20 years in current department or agency	14	220
2014	More than 20 years in current department or agency	8	190

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	353
2017	11 to 20 years in current department or agency	4	253
2014	3 to 10 years in current department or agency	4	569
2014	11 to 20 years in current department or agency	5	220
2014	More than 20 years in current department or agency	4	190

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	119
2017	3 to 10 years in current department or agency	10	353
2017	11 to 20 years in current department or agency	6	253
2017	More than 20 years in current department or agency	13	115
2014	Less than 3 years in current department or agency	9	83
2014	3 to 10 years in current department or agency	8	569
2014	11 to 20 years in current department or agency	10	220
2014	More than 20 years in current department or agency	12	190

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	118
2017	3 to 10 years in current department or agency	16	350
2017	11 to 20 years in current department or agency	12	254
2017	More than 20 years in current department or agency	12	114
2014	Less than 3 years in current department or agency	13	83
2014	3 to 10 years in current department or agency	14	567
2014	11 to 20 years in current department or agency	13	220
2014	More than 20 years in current department or agency	11	190

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	118
2017	3 to 10 years in current department or agency	14	350
2017	11 to 20 years in current department or agency	13	254
2017	More than 20 years in current department or agency	7	114
2014	Less than 3 years in current department or agency	17	83
2014	3 to 10 years in current department or agency	15	567
2014	11 to 20 years in current department or agency	16	220
2014	More than 20 years in current department or agency	10	190

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	118
2017	3 to 10 years in current department or agency	11	350
2017	11 to 20 years in current department or agency	5	254
2017	More than 20 years in current department or agency	8	114
2014	Less than 3 years in current department or agency	7	83
2014	3 to 10 years in current department or agency	8	567
2014	11 to 20 years in current department or agency	7	220
2014	More than 20 years in current department or agency	6	190

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	118
2017	3 to 10 years in current department or agency	5	350
2017	11 to 20 years in current department or agency	4	254
2014	3 to 10 years in current department or agency	4	567
2014	11 to 20 years in current department or agency	4	220
2014	More than 20 years in current department or agency	5	190

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	118
2017	3 to 10 years in current department or agency	26	350
2017	11 to 20 years in current department or agency	23	254
2017	More than 20 years in current department or agency	26	114
2014	Less than 3 years in current department or agency	28	83
2014	3 to 10 years in current department or agency	19	567
2014	11 to 20 years in current department or agency	16	220
2014	More than 20 years in current department or agency	19	190

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	118
2017	3 to 10 years in current department or agency	34	350
2017	11 to 20 years in current department or agency	28	254
2017	More than 20 years in current department or agency	21	114
2014	Less than 3 years in current department or agency	19	83
2014	3 to 10 years in current department or agency	22	567
2014	11 to 20 years in current department or agency	20	220
2014	More than 20 years in current department or agency	15	190

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	4	350
2017	11 to 20 years in current department or agency	2	254
2017	More than 20 years in current department or agency	6	114
2014	Less than 3 years in current department or agency	0	83
2014	3 to 10 years in current department or agency	3	567

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	2	350

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	118
2017	3 to 10 years in current department or agency	9	350
2017	11 to 20 years in current department or agency	5	254
2017	More than 20 years in current department or agency	8	114
2014	3 to 10 years in current department or agency	9	567
2014	11 to 20 years in current department or agency	9	220
2014	More than 20 years in current department or agency	4	190

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	118
2017	3 to 10 years in current department or agency	17	350
2017	11 to 20 years in current department or agency	13	254
2017	More than 20 years in current department or agency	7	114
2014	Less than 3 years in current department or agency	12	83
2014	3 to 10 years in current department or agency	17	567
2014	11 to 20 years in current department or agency	14	220
2014	More than 20 years in current department or agency	4	190

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	118
2017	3 to 10 years in current department or agency	17	350
2017	11 to 20 years in current department or agency	23	254
2017	More than 20 years in current department or agency	17	114
2014	Less than 3 years in current department or agency	15	83
2014	3 to 10 years in current department or agency	15	567
2014	11 to 20 years in current department or agency	21	220
2014	More than 20 years in current department or agency	22	190

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	118
2014	Less than 3 years in current department or agency	0	83
2014	3 to 10 years in current department or agency	1	567

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	118
2017	3 to 10 years in current department or agency	20	350
2017	11 to 20 years in current department or agency	33	254
2017	More than 20 years in current department or agency	29	114
2014	Less than 3 years in current department or agency	35	83
2014	3 to 10 years in current department or agency	35	567
2014	11 to 20 years in current department or agency	39	220
2014	More than 20 years in current department or agency	46	190

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	119
2017	3 to 10 years in current department or agency	32	354
2017	11 to 20 years in current department or agency	34	257
2017	More than 20 years in current department or agency	37	115
2014	Less than 3 years in current department or agency	31	83
2014	3 to 10 years in current department or agency	32	568
2014	11 to 20 years in current department or agency	31	219
2014	More than 20 years in current department or agency	33	191

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	119
2017	3 to 10 years in current department or agency	19	354
2017	11 to 20 years in current department or agency	23	257
2017	More than 20 years in current department or agency	18	115
2014	Less than 3 years in current department or agency	21	83
2014	3 to 10 years in current department or agency	18	568
2014	11 to 20 years in current department or agency	19	219
2014	More than 20 years in current department or agency	20	191

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	119
2017	3 to 10 years in current department or agency	7	354
2017	11 to 20 years in current department or agency	12	257
2017	More than 20 years in current department or agency	9	115
2014	Less than 3 years in current department or agency	9	83
2014	3 to 10 years in current department or agency	8	568
2014	11 to 20 years in current department or agency	10	219
2014	More than 20 years in current department or agency	7	191

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	119
2017	3 to 10 years in current department or agency	19	354
2017	11 to 20 years in current department or agency	30	257
2017	More than 20 years in current department or agency	29	115
2014	Less than 3 years in current department or agency	15	83
2014	3 to 10 years in current department or agency	24	568
2014	11 to 20 years in current department or agency	24	219
2014	More than 20 years in current department or agency	24	191

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	119
2017	3 to 10 years in current department or agency	6	354
2017	11 to 20 years in current department or agency	10	257
2017	More than 20 years in current department or agency	11	115
2014	Less than 3 years in current department or agency	7	83
2014	3 to 10 years in current department or agency	5	568
2014	11 to 20 years in current department or agency	5	219
2014	More than 20 years in current department or agency	7	191

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	119
2017	3 to 10 years in current department or agency	8	354
2017	11 to 20 years in current department or agency	16	257
2017	More than 20 years in current department or agency	15	115
2014	3 to 10 years in current department or agency	9	568
2014	11 to 20 years in current department or agency	8	219
2014	More than 20 years in current department or agency	11	191

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	119
2017	3 to 10 years in current department or agency	11	354
2017	11 to 20 years in current department or agency	8	257
2017	More than 20 years in current department or agency	12	115
2014	Less than 3 years in current department or agency	13	83
2014	3 to 10 years in current department or agency	8	568
2014	11 to 20 years in current department or agency	10	219
2014	More than 20 years in current department or agency	13	191

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	119
2017	3 to 10 years in current department or agency	9	354
2017	11 to 20 years in current department or agency	6	257
2014	Less than 3 years in current department or agency	8	83
2014	3 to 10 years in current department or agency	9	568
2014	11 to 20 years in current department or agency	11	219
2014	More than 20 years in current department or agency	11	191

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	119
2017	3 to 10 years in current department or agency	46	354
2017	11 to 20 years in current department or agency	40	257
2017	More than 20 years in current department or agency	39	115
2014	Less than 3 years in current department or agency	42	83
2014	3 to 10 years in current department or agency	45	568
2014	11 to 20 years in current department or agency	40	219
2014	More than 20 years in current department or agency	39	191

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	106
2017	3 to 10 years in current department or agency	7	325
2017	11 to 20 years in current department or agency	8	217
2017	More than 20 years in current department or agency	8	98
2014	Less than 3 years in current department or agency	7	79
2014	3 to 10 years in current department or agency	5	516
2014	11 to 20 years in current department or agency	9	200
2014	More than 20 years in current department or agency	9	167

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	106
2017	3 to 10 years in current department or agency	15	325
2017	11 to 20 years in current department or agency	13	217
2017	More than 20 years in current department or agency	8	98
2014	Less than 3 years in current department or agency	17	79
2014	3 to 10 years in current department or agency	10	516
2014	11 to 20 years in current department or agency	12	200
2014	More than 20 years in current department or agency	5	167

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	106
2017	3 to 10 years in current department or agency	8	325
2017	11 to 20 years in current department or agency	4	217
2017	More than 20 years in current department or agency	6	98
2014	3 to 10 years in current department or agency	3	516
2014	11 to 20 years in current department or agency	4	200
2014	More than 20 years in current department or agency	6	167

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	4	325
2014	Less than 3 years in current department or agency	6	79
2014	3 to 10 years in current department or agency	3	516
2014	More than 20 years in current department or agency	4	167

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	106
2017	3 to 10 years in current department or agency	3	325
2017	11 to 20 years in current department or agency	6	217
2014	3 to 10 years in current department or agency	4	516
2014	11 to 20 years in current department or agency	3	200
2014	More than 20 years in current department or agency	5	167

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	106
2017	3 to 10 years in current department or agency	8	325
2017	11 to 20 years in current department or agency	12	217
2014	Less than 3 years in current department or agency	7	79
2014	3 to 10 years in current department or agency	7	516
2014	11 to 20 years in current department or agency	8	200
2014	More than 20 years in current department or agency	6	167

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	106
2017	3 to 10 years in current department or agency	5	325
2017	11 to 20 years in current department or agency	10	217
2014	Less than 3 years in current department or agency	20	79
2014	3 to 10 years in current department or agency	4	516
2014	11 to 20 years in current department or agency	5	200
2014	More than 20 years in current department or agency	3	167

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	106
2017	3 to 10 years in current department or agency	10	325
2017	11 to 20 years in current department or agency	9	217
2017	More than 20 years in current department or agency	5	98
2014	Less than 3 years in current department or agency	13	79
2014	3 to 10 years in current department or agency	7	516
2014	11 to 20 years in current department or agency	12	200
2014	More than 20 years in current department or agency	4	167

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	106
2017	3 to 10 years in current department or agency	14	325
2017	11 to 20 years in current department or agency	15	217
2017	More than 20 years in current department or agency	9	98
2014	Less than 3 years in current department or agency	9	79
2014	3 to 10 years in current department or agency	9	516
2014	11 to 20 years in current department or agency	13	200
2014	More than 20 years in current department or agency	9	167

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	106
2017	3 to 10 years in current department or agency	25	325
2017	11 to 20 years in current department or agency	28	217
2017	More than 20 years in current department or agency	23	98
2014	Less than 3 years in current department or agency	14	79
2014	3 to 10 years in current department or agency	25	516
2014	11 to 20 years in current department or agency	24	200
2014	More than 20 years in current department or agency	25	167

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	106
2017	3 to 10 years in current department or agency	9	325
2017	11 to 20 years in current department or agency	11	217
2017	More than 20 years in current department or agency	8	98
2014	Less than 3 years in current department or agency	7	79
2014	3 to 10 years in current department or agency	10	516
2014	11 to 20 years in current department or agency	7	200
2014	More than 20 years in current department or agency	9	167

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	106
2017	3 to 10 years in current department or agency	43	325
2017	11 to 20 years in current department or agency	42	217
2017	More than 20 years in current department or agency	35	98
2014	Less than 3 years in current department or agency	45	79
2014	3 to 10 years in current department or agency	41	516
2014	11 to 20 years in current department or agency	39	200
2014	More than 20 years in current department or agency	38	167

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	4	325
2017	11 to 20 years in current department or agency	3	217
2014	Less than 3 years in current department or agency	0	79
2014	3 to 10 years in current department or agency	3	516

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	106
2017	3 to 10 years in current department or agency	65	325
2017	11 to 20 years in current department or agency	65	217
2017	More than 20 years in current department or agency	68	98
2014	Less than 3 years in current department or agency	57	79
2014	3 to 10 years in current department or agency	67	516
2014	11 to 20 years in current department or agency	69	200
2014	More than 20 years in current department or agency	66	167

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	3	325

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	106
2017	3 to 10 years in current department or agency	9	325
2017	11 to 20 years in current department or agency	14	217
2017	More than 20 years in current department or agency	13	98
2014	Less than 3 years in current department or agency	6	79
2014	3 to 10 years in current department or agency	15	516
2014	11 to 20 years in current department or agency	12	200
2014	More than 20 years in current department or agency	14	167

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	79	21	119
2017	3 to 10 years in current department or agency	96	4	356
2017	11 to 20 years in current department or agency	97	3	257
2017	More than 20 years in current department or agency	98	2	115

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	20	17	2	2	24	8	69	6	2267
2017	3 to 10 years in current department or agency	21	25	23	4	4	20	5	60	10	4507
2017	11 to 20 years in current department or agency	18	24	25	4	5	19	4	55	11	3312
2017	More than 20 years in current department or agency	22	31	23	4	3	14	3	64	9	2320
2014	Less than 3 years in current department or agency	22	20	19	3	2	28	7	63	7	1273
2014	3 to 10 years in current department or agency	19	21	23	4	3	23	6	57	10	7398
2014	11 to 20 years in current department or agency	18	25	24	4	4	21	4	57	11	2952
2014	More than 20 years in current department or agency	19	29	24	5	4	18	3	60	11	2979

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	29	13	2	2	8	2	81	4	2267
2017	3 to 10 years in current department or agency	34	34	17	4	3	6	1	74	8	4501
2017	11 to 20 years in current department or agency	29	35	19	5	4	6	1	69	10	3311
2017	More than 20 years in current department or agency	35	37	16	4	3	5	0	76	7	2322
2014	Less than 3 years in current department or agency	37	27	16	3	2	13	2	75	6	1273
2014	3 to 10 years in current department or agency	29	31	20	5	3	11	2	69	9	7394
2014	11 to 20 years in current department or agency	27	34	21	5	3	9	1	68	9	2949
2014	More than 20 years in current department or agency	28	36	20	5	4	7	1	69	9	2969

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	23	20	17	21	1	41	39	2263
2017	3 to 10 years in current department or agency	20	22	19	16	21	1	43	38	4501
2017	11 to 20 years in current department or agency	22	23	21	14	19	1	45	34	3303
2017	More than 20 years in current department or agency	22	21	21	14	21	1	43	36	2320

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	30	19	10	5	1	65	15	2265
2017	3 to 10 years in current department or agency	23	29	25	14	9	1	52	23	4493
2017	11 to 20 years in current department or agency	20	29	25	15	10	1	50	25	3308
2017	More than 20 years in current department or agency	21	26	27	14	10	1	48	25	2322

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	28	14	7	3	1	3	76	10	2259
2017	3 to 10 years in current department or agency	32	30	20	10	6	0	2	64	16	4481
2017	11 to 20 years in current department or agency	26	32	23	12	5	1	2	60	17	3293
2017	More than 20 years in current department or agency	25	31	24	12	7	0	2	56	19	2313

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	25	18	12	10	1	3	59	22	2266
2017	3 to 10 years in current department or agency	18	23	22	18	17	0	2	42	35	4491
2017	11 to 20 years in current department or agency	16	23	21	20	18	1	2	39	39	3310
2017	More than 20 years in current department or agency	16	23	23	18	18	0	1	40	37	2316

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	19	7	3	2	1	9	87	5	2259
2017	3 to 10 years in current department or agency	49	22	12	4	3	0	11	79	8	4474
2017	11 to 20 years in current department or agency	45	25	13	5	2	1	9	78	8	3302
2017	More than 20 years in current department or agency	43	25	13	6	4	1	9	76	10	2312

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	29	14	7	3	1	75	11	2257
2017	3 to 10 years in current department or agency	36	32	17	8	5	1	69	14	4488
2017	11 to 20 years in current department or agency	33	31	21	9	5	1	64	15	3282
2017	More than 20 years in current department or agency	37	30	20	8	4	1	68	12	2309

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	31	16	5	3	1	2	75	9	2257
2017	3 to 10 years in current department or agency	28	32	21	12	5	0	1	61	17	4483
2017	11 to 20 years in current department or agency	24	32	24	13	6	1	1	56	19	3289
2017	More than 20 years in current department or agency	27	33	22	11	5	0	1	62	16	2305

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	34	17	8	4	1	2	70	12	2254
2017	3 to 10 years in current department or agency	24	31	23	13	8	0	1	56	21	4488
2017	11 to 20 years in current department or agency	19	30	25	15	8	0	1	51	24	3285
2017	More than 20 years in current department or agency	20	31	24	15	8	0	1	52	24	2307

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	31	16	9	4	1	70	14	2259
2017	3 to 10 years in current department or agency	30	30	19	12	8	1	61	20	4486
2017	11 to 20 years in current department or agency	27	30	21	13	7	1	58	21	3287
2017	More than 20 years in current department or agency	28	32	21	11	7	1	61	18	2309

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	32	16	6	3	1	2	74	10	2253
2017	3 to 10 years in current department or agency	36	31	18	9	5	1	2	68	13	4466
2017	11 to 20 years in current department or agency	31	31	20	10	5	1	2	64	15	3270
2017	More than 20 years in current department or agency	30	31	21	10	6	1	2	62	17	2300

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	21	9	3	2	1	86	5	2268
2017	3 to 10 years in current department or agency	52	27	13	5	3	1	80	7	4499
2017	11 to 20 years in current department or agency	48	29	14	5	3	1	78	8	3306
2017	More than 20 years in current department or agency	51	28	13	5	2	2	81	6	2319

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	11	4	3	2	1	2	90	5	2268
2017	3 to 10 years in current department or agency	69	15	6	4	4	1	2	86	8	4496
2017	11 to 20 years in current department or agency	66	17	7	5	3	1	2	85	8	3307
2017	More than 20 years in current department or agency	71	16	6	3	2	1	2	89	5	2321

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	25	8	4	2	2	86	5	2266
2017	3 to 10 years in current department or agency	49	30	11	5	3	1	81	8	4494
2017	11 to 20 years in current department or agency	47	31	12	5	3	1	80	8	3304
2017	More than 20 years in current department or agency	52	30	10	4	2	2	83	6	2320

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	17	7	4	3	2	86	7	2264
2017	3 to 10 years in current department or agency	53	23	10	6	6	1	78	12	4498
2017	11 to 20 years in current department or agency	49	24	12	7	6	1	75	13	3310
2017	More than 20 years in current department or agency	54	26	9	6	4	1	81	10	2319

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	9	3	2	1	22	93	3	2270
2017	3 to 10 years in current department or agency	54	14	5	2	1	24	90	4	4491
2017	11 to 20 years in current department or agency	53	16	6	3	1	21	87	5	3303
2017	More than 20 years in current department or agency	51	18	7	2	2	20	86	5	2318

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	17	5	2	1	5	91	3	2257
2017	3 to 10 years in current department or agency	64	19	7	2	1	7	89	4	4474
2017	11 to 20 years in current department or agency	62	21	7	2	1	6	89	4	3280
2017	More than 20 years in current department or agency	63	21	6	2	1	5	90	4	2314

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	15	7	4	4	0	3	85	8	2272
2017	3 to 10 years in current department or agency	67	17	6	3	3	0	3	87	6	4500
2017	11 to 20 years in current department or agency	66	20	5	3	2	1	4	90	5	3309
2017	More than 20 years in current department or agency	73	16	4	2	1	1	3	92	3	2316

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	27	9	3	2	2	86	5	2259
2017	3 to 10 years in current department or agency	52	29	11	4	2	2	83	6	4491
2017	11 to 20 years in current department or agency	53	29	11	4	2	2	83	6	3303
2017	More than 20 years in current department or agency	55	28	10	2	1	2	86	4	2316

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	22	38	29	7	3	61	10	2271
2017	3 to 10 years in current department or agency	15	31	35	13	6	46	18	4513
2017	11 to 20 years in current department or agency	13	29	38	13	6	42	19	3321
2017	More than 20 years in current department or agency	16	29	35	13	6	45	19	2325

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	13	35	28	18	1	47	18	2261
2017	3 to 10 years in current department or agency	8	19	38	23	11	1	35	27	4482
2017	11 to 20 years in current department or agency	9	20	41	20	10	0	30	29	3301
2017	More than 20 years in current department or agency	8	18	37	24	13	0	37	26	2312

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	38	16	7	4	5	1	72	12	2262
2017	3 to 10 years in current department or agency	23	38	18	10	7	3	1	64	17	4499
2017	11 to 20 years in current department or agency	21	38	20	9	8	3	0	61	18	3305
2017	More than 20 years in current department or agency	22	39	20	10	6	4	0	63	16	2320

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	40	15	9	5	3	69	15	2269
2017	3 to 10 years in current department or agency	18	37	19	14	10	2	56	25	4499
2017	11 to 20 years in current department or agency	16	35	20	15	12	1	52	28	3317
2017	More than 20 years in current department or agency	20	39	19	13	8	2	60	21	2320

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	13	87	2264
2017	3 to 10 years in current department or agency	17	83	4505
2017	11 to 20 years in current department or agency	17	83	3312
2017	More than 20 years in current department or agency	12	88	2320
2014	Less than 3 years in current department or agency	15	85	1272
2014	3 to 10 years in current department or agency	15	85	7379
2014	11 to 20 years in current department or agency	15	85	2945
2014	More than 20 years in current department or agency	14	86	2973

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	78	22	317
2017	3 to 10 years in current department or agency	74	26	748
2017	11 to 20 years in current department or agency	74	26	557
2017	More than 20 years in current department or agency	77	23	286
2014	Less than 3 years in current department or agency	76	24	187
2014	3 to 10 years in current department or agency	76	24	1151
2014	11 to 20 years in current department or agency	80	20	426
2014	More than 20 years in current department or agency	74	26	397

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	29	4	7	5	1	1	85	11	248
2017	3 to 10 years in current department or agency	44	38	5	7	6	0	0	82	13	559
2017	11 to 20 years in current department or agency	39	37	10	6	6	0	0	77	13	417
2017	More than 20 years in current department or agency	47	34	6	9	4	0	0	81	12	223
2014	Less than 3 years in current department or agency	52	35	7	3	3	0	0	87	6	144
2014	3 to 10 years in current department or agency	50	30	8	7	4	0	1	81	11	893
2014	11 to 20 years in current department or agency	47	33	6	10	3	1	0	81	13	342
2014	More than 20 years in current department or agency	50	37	3	8	1	1	0	88	9	296

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	21	23	17	20	2	1	16	84	2270
2017	3 to 10 years in current department or agency	26	23	20	13	14	2	1	27	73	4506
2017	11 to 20 years in current department or agency	28	25	20	11	11	3	1	30	70	3316
2017	More than 20 years in current department or agency	31	21	19	11	15	3	1	32	68	2325

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	1834
2017	3 to 10 years in current department or agency	16	3110
2017	11 to 20 years in current department or agency	14	2152
2017	More than 20 years in current department or agency	13	1474

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	1834
2017	3 to 10 years in current department or agency	29	3110
2017	11 to 20 years in current department or agency	23	2152
2017	More than 20 years in current department or agency	22	1474

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	1834
2017	3 to 10 years in current department or agency	13	3110
2017	11 to 20 years in current department or agency	13	2152
2017	More than 20 years in current department or agency	12	1474

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	31	1834
2017	3 to 10 years in current department or agency	52	3110
2017	11 to 20 years in current department or agency	54	2152
2017	More than 20 years in current department or agency	46	1474

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	1834
2017	3 to 10 years in current department or agency	7	3110
2017	11 to 20 years in current department or agency	5	2152
2017	More than 20 years in current department or agency	2	1474

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	1834
2017	3 to 10 years in current department or agency	45	3110
2017	11 to 20 years in current department or agency	45	2152
2017	More than 20 years in current department or agency	52	1474

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	5	42	19	12	4	19	1816
2017	3 to 10 years in current department or agency	7	41	17	12	4	21	3062
2017	11 to 20 years in current department or agency	7	42	17	12	4	18	2127
2017	More than 20 years in current department or agency	8	39	20	11	3	18	1450

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	23	15	16	22	1	6	43	40	1842
2017	3 to 10 years in current department or agency	9	20	17	17	27	2	8	32	49	3139
2017	11 to 20 years in current department or agency	8	20	19	17	25	2	9	31	48	2177
2017	More than 20 years in current department or agency	6	19	18	16	29	2	10	29	50	1485

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	12	12	18	49	2	4	17	71	1845
2017	3 to 10 years in current department or agency	2	9	13	15	52	2	7	12	74	3128
2017	11 to 20 years in current department or agency	3	8	14	18	46	3	8	12	72	2171
2017	More than 20 years in current department or agency	3	9	14	17	49	2	6	13	71	1489

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me