2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 45 44 4 7 0 0 0 89 7 72
2017 HS-06 51 41 4 4 0 0 0 92 4 49
2014 HS 57 34 4 3 1 0 0 92 4 72
2014 HS-06 67 27 4 2 0 0 0 93 2 45
2011 HS 49 40 3 5 3 0 0 89 8 75
2011 HS-02 36 55 0 9 0 0 0 91 9 11
2011 HS-06 51 42 2 2 2 0 0 93 4 45
2008 HS 44 46 2 7 0 0 0 90 7 41
2008 HS-06 59 33 0 7 0 0 0 93 7 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 73 21 1 1 3 0 0 94 4 70
2017 HS-06 77 19 2 2 0 0 0 96 2 47
2014 HS 85 15 0 0 0 0 0 100 0 71
2014 HS-06 86 14 0 0 0 0 0 100 0 44
2011 HS 80 16 1 1 1 0 0 96 3 75
2011 HS-02 82 9 0 0 9 0 0 91 9 11
2011 HS-06 80 18 0 2 0 0 0 98 2 45
2008 HS 68 24 7 0 0 0 0 93 0 41
2008 HS-06 74 26 0 0 0 0 0 100 0 27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 76 18 1 3 1 0 0 94 4 71
2017 HS-06 75 19 2 2 2 0 0 94 4 48
2014 HS 86 14 0 0 0 0 0 100 0 72
2014 HS-06 87 13 0 0 0 0 0 100 0 45
2011 HS 76 17 1 1 3 0 1 95 4 75
2011 HS-02 73 18 0 0 9 0 0 91 9 11
2011 HS-06 80 13 2 2 2 0 0 93 4 45
2008 HS 68 27 5 0 0 0 0 95 0 41
2008 HS-06 74 26 0 0 0 0 0 100 0 27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 32 28 12 20 8 0 0 60 28 71
2017 HS-06 33 35 8 19 4 0 0 69 23 48
2014 HS 49 32 4 11 4 0 0 81 15 72
2014 HS-06 49 33 4 11 2 0 0 82 13 45
2011 HS 46 31 5 12 5 0 0 77 18 74
2011 HS-02 40 30 0 10 20 0 0 70 30 10
2011 HS-06 47 38 4 11 0 0 0 84 11 45

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 30 49 10 8 3 0 0 79 11 72
2017 HS-06 39 45 8 6 2 0 0 84 8 49
2014 HS 43 43 6 7 1 0 0 86 8 72
2014 HS-06 49 42 4 4 0 0 0 91 4 45
2011 HS 37 39 5 11 3 0 5 80 14 75
2011 HS-02 27 45 18 0 9 0 0 73 9 11
2011 HS-06 42 38 4 9 2 0 4 84 12 45
2008 HS 32 27 7 24 10 0 0 59 34 41
2008 HS-06 48 26 4 19 4 0 0 74 22 27

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 41 46 7 4 0 0 1 88 4 68
2017 HS-06 42 46 6 4 0 0 2 89 4 48
2014 HS 54 40 1 1 3 0 0 94 4 72
2014 HS-06 53 44 0 0 2 0 0 98 2 45
2011 HS 67 24 4 4 1 0 0 91 5 75
2011 HS-02 64 9 18 0 9 0 0 73 9 11
2011 HS-06 62 33 2 2 0 0 0 96 2 45
2008 HS 61 32 2 2 2 0 0 93 5 41
2008 HS-06 59 33 4 4 0 0 0 93 4 27

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 65 25 4 5 1 0 0 90 6 68
2017 HS-06 75 21 0 2 2 0 0 96 4 48
2014 HS 66 30 0 1 3 0 0 96 4 71
2014 HS-06 73 27 0 0 0 0 0 100 0 44
2011 HS 75 20 1 3 1 0 0 95 4 75
2011 HS-02 64 27 0 0 9 0 0 91 9 11
2011 HS-06 82 16 0 2 0 0 0 98 2 45
2008 HS 83 10 0 2 5 0 0 93 7 41
2008 HS-06 89 7 0 0 4 0 0 96 4 27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 47 34 7 11 1 0 0 81 12 68
2017 HS-06 54 33 8 4 0 0 0 88 4 48
2014 HS 49 40 1 8 1 0 0 89 10 72
2014 HS-06 53 40 0 7 0 0 0 93 7 45

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 34 31 17 9 9 0 0 65 18 68
2017 HS-06 33 35 15 4 13 0 0 69 17 48
2014 HS 39 33 14 10 4 0 0 72 14 72
2014 HS-06 33 40 13 11 2 0 0 73 13 45
2011 HS 37 41 8 7 7 0 0 79 13 75
2011 HS-02 36 45 0 9 9 0 0 82 18 11
2011 HS-06 33 42 11 7 7 0 0 76 13 45

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 16 22 13 12 22 1 14 44 40 69
2017 HS-06 22 22 14 8 16 0 16 54 29 49
2014 HS 15 25 15 8 16 0 20 50 31 72
2014 HS-06 11 29 13 9 20 0 18 49 35 45
2011 HS 24 20 11 12 20 0 13 51 37 75
2011 HS-02 45 9 0 9 27 0 9 60 40 11
2011 HS-06 18 18 13 13 24 0 13 41 44 45
2008 HS 32 17 10 15 15 2 10 56 33 41
2008 HS-06 33 15 15 11 19 0 7 52 32 27

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 40 43 8 4 4 0 0 84 8 72
2017 HS-06 45 43 4 2 6 0 0 88 8 49
2014 HS 46 50 1 3 0 0 0 96 3 72
2014 HS-06 44 51 2 2 0 0 0 96 2 45
2011 HS 52 39 3 7 0 0 0 91 7 75
2011 HS-02 55 36 9 0 0 0 0 91 0 11
2011 HS-06 47 47 0 7 0 0 0 93 7 45
2008 HS 56 39 2 2 0 0 0 95 2 41
2008 HS-06 67 30 4 0 0 0 0 96 0 27

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 19 31 19 14 16 0 0 50 31 72
2017 HS-06 24 33 14 10 18 0 0 57 29 49
2014 HS 24 40 11 21 4 0 0 64 25 72
2014 HS-06 24 42 11 22 0 0 0 67 22 45
2011 HS 23 41 13 13 9 0 0 64 23 75
2011 HS-02 45 36 9 9 0 0 0 82 9 11
2011 HS-06 16 42 16 16 11 0 0 58 27 45

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 35 41 15 4 4 0 0 76 8 72
2017 HS-06 39 41 12 2 6 0 0 80 8 49

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 46 39 8 3 3 1 0 86 6 72
2017 HS-06 47 37 12 0 2 2 0 85 2 49
2014 HS 49 40 7 3 1 0 0 89 4 72
2014 HS-06 42 44 9 4 0 0 0 87 4 45
2011 HS 56 37 4 1 0 1 0 95 1 75
2011 HS-02 73 27 0 0 0 0 0 100 0 11
2011 HS-06 53 38 7 2 0 0 0 91 2 45
2008 HS 61 32 0 5 2 0 0 93 7 41
2008 HS-06 74 26 0 0 0 0 0 100 0 27

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 27 26 25 13 8 1 0 54 21 72
2017 HS-06 31 29 20 10 8 2 0 60 19 49

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 66 31 3 0 0 0 0 97 0 70
2017 HS-06 72 26 2 0 0 0 0 98 0 47
2014 HS 85 12 3 0 0 0 0 97 0 72
2014 HS-06 84 13 2 0 0 0 0 98 0 45
2011 HS 81 15 4 0 0 0 0 96 0 75
2011 HS-02 91 9 0 0 0 0 0 100 0 11
2011 HS-06 82 16 2 0 0 0 0 98 0 45

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 17 46 10 11 16 0 0 63 27 70
2017 HS-06 19 45 6 15 15 0 0 64 30 47
2014 HS 7 51 11 19 11 0 0 58 30 72
2014 HS-06 7 51 11 22 9 0 0 58 31 45
2011 HS 21 37 16 21 4 0 0 59 25 75
2011 HS-02 18 55 9 9 9 0 0 73 18 11
2011 HS-06 16 33 24 22 4 0 0 49 27 45

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 22 35 16 17 10 0 0 57 27 70
2017 HS-06 26 36 11 17 11 0 0 62 28 47
2014 HS 18 48 18 7 8 0 0 67 15 72
2014 HS-06 18 51 16 9 7 0 0 69 16 45

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 30 41 14 4 10 0 0 71 14 70
2017 HS-06 36 45 9 2 9 0 0 81 11 47
2014 HS 28 53 11 7 1 0 0 81 8 72
2014 HS-06 31 56 11 2 0 0 0 87 2 45
2011 HS 49 36 5 8 1 0 0 85 9 74
2011 HS-02 55 36 0 9 0 0 0 91 9 11
2011 HS-06 45 39 5 9 2 0 0 84 11 44

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 46 39 11 4 0 0 0 84 4 70
2017 HS-06 47 38 9 6 0 0 0 85 6 47
2014 HS 64 33 0 0 3 0 0 97 3 72
2014 HS-06 64 33 0 0 2 0 0 98 2 45
2011 HS 65 27 4 3 0 1 0 93 3 75
2011 HS-02 64 27 9 0 0 0 0 91 0 11
2011 HS-06 64 29 4 2 0 0 0 93 2 45
2008 HS 68 27 2 2 0 0 0 95 2 41
2008 HS-06 78 22 0 0 0 0 0 100 0 27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 36 41 13 7 3 0 0 78 10 72
2017 HS-06 37 47 8 8 0 0 0 84 8 49
2014 HS 41 37 16 3 3 0 0 78 6 72
2014 HS-06 38 40 18 2 2 0 0 78 4 45
2011 HS 51 25 15 8 1 0 0 76 9 75
2011 HS-02 64 18 0 18 0 0 0 82 18 11
2011 HS-06 49 24 20 4 2 0 0 73 7 45
2008 HS 37 41 17 5 0 0 0 78 5 41
2008 HS-06 44 41 11 4 0 0 0 85 4 27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 4 30 35 10 16 1 3 27 35 68
2017 HS-06 4 27 38 13 17 0 2 30 32 48
2014 HS 10 24 30 33 4 0 0 37 34 71
2014 HS-06 9 34 30 25 2 0 0 27 43 44
2011 HS 0 33 31 23 9 1 3 33 35 75
2011 HS-02 0 27 27 27 9 0 9 40 30 11
2011 HS-06 0 36 31 18 11 2 2 30 37 45
2008 HS 2 22 37 20 20 0 0 39 24 41
2008 HS-06 4 19 30 19 30 0 0 48 22 27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 16 20 40 6 16 0 3 22 37 70
2017 HS-06 14 18 43 8 14 0 2 23 33 49
2014 HS 11 21 31 28 8 1 0 36 33 71
2014 HS-06 7 30 34 23 5 2 0 28 37 44
2011 HS 4 27 32 20 13 1 3 35 32 75
2011 HS-02 9 27 27 18 0 0 18 22 44 11
2011 HS-06 4 29 33 16 16 2 0 32 34 45
2008 HS 10 15 37 22 17 0 0 39 24 41
2008 HS-06 4 15 30 26 26 0 0 52 19 27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 13 20 32 10 11 1 12 25 38 69
2017 HS-06 15 19 31 15 10 2 8 28 37 48
2014 HS 12 17 31 26 9 1 3 37 31 71
2014 HS-06 14 23 27 20 9 2 5 32 39 44
2011 HS 5 18 28 27 12 1 8 43 25 74
2011 HS-02 9 18 18 36 0 0 18 44 33 11
2011 HS-06 5 20 27 23 14 2 9 41 28 44
2008 HS 5 17 44 20 15 0 0 34 22 41
2008 HS-06 0 11 41 26 22 0 0 48 11 27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 4 10 22 34 17 0 12 59 17 68
2017 HS-06 4 6 23 38 17 0 13 62 12 48
2014 HS 3 7 30 37 15 1 7 56 11 70
2014 HS-06 5 9 35 28 12 2 9 45 16 43
2011 HS 1 9 23 33 21 0 12 62 12 75
2011 HS-02 0 9 18 36 9 0 27 63 13 11
2011 HS-06 2 9 22 31 22 0 13 62 13 45
2008 HS 5 2 17 54 22 0 0 76 7 41
2008 HS-06 0 0 19 56 26 0 0 81 0 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 20 20 33 13 7 0 7 21 43 70
2017 HS-06 20 20 35 14 8 0 2 23 42 49
2014 HS 15 31 24 19 8 0 3 28 47 71
2014 HS-06 14 39 27 11 5 0 5 17 55 44
2011 HS 9 20 35 17 12 0 7 31 31 75
2011 HS-02 18 0 36 18 9 0 18 33 22 11
2011 HS-06 4 27 33 16 13 0 7 31 33 45
2008 HS 10 10 40 23 15 0 3 38 21 40
2008 HS-06 4 7 44 22 19 0 4 42 12 27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 17 17 32 15 11 0 7 28 38 69
2017 HS-06 12 18 41 14 10 0 4 26 32 49
2014 HS 14 14 31 28 9 1 3 39 29 71
2014 HS-06 14 16 25 32 7 2 5 41 32 44
2011 HS 5 15 36 23 11 1 9 37 22 75
2011 HS-02 0 9 45 9 9 9 18 25 13 11
2011 HS-06 9 16 36 24 9 0 7 36 26 45
2008 HS 2 15 34 27 20 2 0 48 18 41
2008 HS-06 0 7 30 33 26 4 0 62 8 27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 14 18 28 17 8 1 13 30 38 70
2017 HS-06 14 10 27 24 8 2 14 39 29 49
2014 HS 14 14 31 21 12 6 3 36 31 71
2014 HS-06 11 16 36 16 11 5 5 30 30 44
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 70 19 4 2 1 0 4 93 3 72
2017 HS-06 69 20 6 0 2 0 2 92 2 49
2014 HS 85 14 0 0 0 0 1 100 0 72
2014 HS-06 91 9 0 0 0 0 0 100 0 45
2011 HS 77 13 0 0 1 0 8 99 1 75
2011 HS-02 64 18 0 0 0 0 18 100 0 11
2011 HS-06 84 11 0 0 2 0 2 98 2 45
2008 HS 71 15 5 0 0 2 7 95 0 41
2008 HS-06 74 19 4 0 0 0 4 96 0 27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 15 36 17 18 11 1 2 53 30 72
2017 HS-06 20 35 14 18 10 2 0 56 29 49
2014 HS 18 34 17 15 12 1 1 54 28 72
2014 HS-06 18 36 18 16 11 2 0 55 27 45

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 26 29 14 13 18 0 0 56 31 72
2017 HS-06 29 27 14 12 18 0 0 55 31 49
2014 HS 31 37 11 7 12 0 1 69 20 72
2014 HS-06 27 40 11 7 16 0 0 67 22 45

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 14 35 20 16 14 2 0 49 31 72
2017 HS-06 14 37 12 20 16 0 0 51 37 49
2014 HS 20 46 14 14 6 0 1 66 20 72
2014 HS-06 20 47 9 20 4 0 0 67 24 45
2011 HS 19 47 9 17 7 0 1 66 24 75
2011 HS-02 18 45 0 18 18 0 0 64 36 11
2011 HS-06 18 49 7 20 7 0 0 67 27 45
2008 HS 17 56 2 15 7 2 0 75 23 41
2008 HS-06 22 56 4 11 7 0 0 78 19 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 15 14 29 14 12 13 3 34 31 72
2017 HS-06 20 16 22 14 16 10 0 41 34 49
2014 HS 24 25 24 15 7 4 1 52 23 72
2014 HS-06 22 24 20 20 7 7 0 50 29 45
2011 HS 25 32 13 12 11 5 1 61 24 75
2011 HS-02 27 18 18 18 18 0 0 45 36 11
2011 HS-06 24 33 13 9 13 7 0 62 24 45
2008 HS 24 29 5 17 15 7 2 59 35 41
2008 HS-06 26 30 4 15 15 7 4 63 33 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 4 14 25 19 32 6 0 19 54 72
2017 HS-06 6 18 16 16 39 4 0 26 57 49
2014 HS 6 23 15 25 23 6 1 32 52 72
2014 HS-06 4 18 18 33 18 9 0 24 56 45

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 21 42 12 15 10 0 0 63 25 72
2017 HS-06 20 37 14 16 12 0 0 57 29 49
2014 HS 31 50 1 11 7 0 0 81 18 72
2014 HS-06 29 51 2 9 9 0 0 80 18 45
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 24 29 21 13 11 1 0 54 25 70
2017 HS-06 29 31 17 10 10 2 0 62 21 48
2014 HS 29 40 17 3 11 0 0 70 14 72
2014 HS-06 31 42 16 2 9 0 0 73 11 45
2011 HS 29 36 16 13 5 0 0 65 19 75
2011 HS-02 55 27 0 18 0 0 0 82 18 11
2011 HS-06 16 40 24 13 7 0 0 56 20 45
2008 HS 39 29 5 7 20 0 0 68 27 41
2008 HS-06 44 30 7 7 11 0 0 74 19 27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 23 30 18 14 11 3 0 55 26 70
2017 HS-06 25 31 15 17 10 2 0 57 28 48
2014 HS 34 37 12 5 10 1 0 72 15 72
2014 HS-06 33 36 16 7 9 0 0 69 16 45
2011 HS 32 39 13 9 3 4 0 74 13 75
2011 HS-02 45 27 18 0 9 0 0 73 9 11
2011 HS-06 24 44 11 13 2 4 0 72 16 45
2008 HS 39 27 12 2 15 5 0 69 18 41
2008 HS-06 56 11 15 4 11 4 0 69 15 27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 27 33 8 16 14 0 1 61 30 70
2017 HS-06 31 33 8 15 13 0 0 65 27 48
2014 HS 24 46 8 14 8 0 0 70 22 72
2014 HS-06 20 53 9 9 9 0 0 73 18 45
2011 HS 24 41 12 19 4 0 0 65 23 75
2011 HS-02 36 55 0 9 0 0 0 91 9 11
2011 HS-06 18 38 13 27 4 0 0 56 31 45
2008 HS 39 24 10 10 17 0 0 63 27 41
2008 HS-06 37 30 15 7 11 0 0 67 19 27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 74 20 1 0 1 0 3 97 1 70
2017 HS-06 77 17 2 0 2 0 2 96 2 48
2014 HS 82 18 0 0 0 0 0 100 0 72
2014 HS-06 80 20 0 0 0 0 0 100 0 45
2011 HS 80 9 4 0 3 0 4 93 3 75
2011 HS-02 82 0 9 0 0 0 9 90 0 11
2011 HS-06 80 11 4 0 4 0 0 91 4 45
2008 HS 80 10 0 0 0 0 10 100 0 40
2008 HS-06 92 8 0 0 0 0 0 100 0 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 21 15 13 4 19 7 21 50 32 72
2017 HS-06 20 12 8 4 22 8 24 48 39 49
2014 HS 21 17 15 7 17 6 19 49 31 72
2014 HS-06 16 13 16 11 18 4 22 39 39 45
2011 HS 20 17 19 11 16 1 16 45 32 75
2011 HS-02 36 9 18 0 9 9 18 63 13 11
2011 HS-06 11 16 20 13 22 0 18 32 43 45

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 34 28 11 16 8 1 1 63 25 72
2017 HS-06 35 24 12 14 10 2 2 62 26 49

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 31 26 18 8 12 3 1 60 22 72
2017 HS-06 33 27 16 10 10 2 2 62 21 49

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 28 26 15 11 15 3 1 57 27 72
2017 HS-06 31 22 16 6 18 4 2 57 26 49
2014 HS 35 35 12 8 10 0 0 70 18 72
2014 HS-06 33 33 13 11 9 0 0 67 20 45
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 29 32 14 9 13 3 0 63 22 71
2017 HS-06 37 29 8 10 14 2 0 67 25 49
2014 HS 31 39 10 11 8 1 0 71 20 72
2014 HS-06 36 38 11 7 7 2 0 75 14 45
2011 HS 35 29 16 8 9 1 1 66 18 75
2011 HS-02 27 36 18 9 9 0 0 64 18 11
2011 HS-06 36 20 18 11 13 0 2 57 25 45

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 21 38 15 13 9 5 0 62 22 71
2017 HS-06 24 37 12 14 8 4 0 64 23 49
2014 HS 30 35 8 16 10 1 0 65 27 72
2014 HS-06 31 36 9 13 9 2 0 68 23 45
2011 HS 29 33 13 13 11 0 0 63 24 75
2011 HS-02 27 27 18 0 27 0 0 55 27 11
2011 HS-06 27 31 16 18 9 0 0 58 27 45
2008 HS 27 37 15 2 17 2 0 65 20 41
2008 HS-06 30 41 15 4 7 4 0 73 12 27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 16 36 16 17 10 6 0 54 29 70
2017 HS-06 20 31 16 18 8 6 0 54 28 49
2014 HS 21 36 11 21 11 0 0 57 32 72
2014 HS-06 20 40 11 20 9 0 0 60 29 45
2011 HS 18 43 16 12 5 5 0 64 19 74
2011 HS-02 9 36 18 36 0 0 0 45 36 11
2011 HS-06 18 47 16 7 9 4 0 67 16 45
2008 HS 17 32 22 12 12 5 0 51 26 41
2008 HS-06 22 30 22 15 4 7 0 56 20 27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 22 21 20 17 14 6 0 46 33 71
2017 HS-06 27 18 16 18 16 4 0 47 36 49
2014 HS 25 24 19 15 14 3 0 50 30 72
2014 HS-06 27 22 18 18 13 2 0 50 32 45
2011 HS 15 38 12 15 9 9 1 59 27 74
2011 HS-02 18 27 9 9 27 9 0 50 40 11
2011 HS-06 13 42 16 13 7 9 0 61 22 45
2008 HS 20 27 22 15 12 5 0 49 28 41
2008 HS-06 22 30 19 22 4 4 0 54 27 27

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 18 22 24 14 19 3 0 41 34 72
2017 HS-06 20 18 20 16 22 2 0 40 40 49
2014 HS 20 38 11 17 13 1 0 59 30 71
2014 HS-06 16 38 11 22 11 2 0 55 34 45
2011 HS 19 34 11 22 11 3 0 55 34 73
2011 HS-02 20 40 0 30 10 0 0 60 40 10
2011 HS-06 18 29 13 24 13 2 0 48 39 45
2008 HS 12 39 10 17 20 2 0 53 38 41
2008 HS-06 15 48 7 11 19 0 0 63 30 27
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 29 46 8 10 7 0 0 75 17 72
2017 HS-06 33 45 10 6 6 0 0 78 12 49
2014 HS 34 50 7 7 1 1 0 85 8 72
2014 HS-06 31 53 4 9 0 2 0 86 9 45
2011 HS 42 34 12 8 3 1 0 77 11 74
2011 HS-02 27 27 18 18 9 0 0 55 27 11
2011 HS-06 41 36 11 9 2 0 0 77 11 44

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 22 46 24 4 1 3 0 70 6 72
2017 HS-06 27 45 18 4 2 4 0 74 6 49
2014 HS 35 35 15 7 3 3 3 74 10 72
2014 HS-06 29 38 16 9 2 4 2 71 12 45
2011 HS 41 43 8 7 0 1 0 85 7 74
2011 HS-02 27 45 18 9 0 0 0 73 9 11
2011 HS-06 43 41 5 9 0 2 0 86 9 44

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 37 37 14 6 4 3 0 75 10 71
2017 HS-06 39 35 14 6 2 4 0 77 9 49
2014 HS 46 26 8 10 4 6 0 77 15 72
2014 HS-06 44 27 13 11 0 4 0 74 12 45
2011 HS 43 28 9 7 7 5 0 76 14 74
2011 HS-02 64 18 0 0 9 9 0 90 10 11
2011 HS-06 34 41 5 7 9 5 0 79 17 44
2008 HS 40 25 10 13 13 0 0 65 25 40
2008 HS-06 46 31 12 8 4 0 0 77 12 26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 40 35 10 7 7 1 0 75 15 70
2017 HS-06 43 35 12 4 4 2 0 79 8 49
2014 HS 40 28 18 6 4 4 0 71 10 71
2014 HS-06 40 31 22 4 2 0 0 71 7 45
2011 HS 35 37 9 8 9 1 0 73 18 75
2011 HS-02 18 55 9 0 18 0 0 73 18 11
2011 HS-06 38 38 7 9 9 0 0 76 18 45

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 22 34 10 11 18 4 0 59 31 71
2017 HS-06 24 33 14 8 20 0 0 57 29 49
2014 HS 24 18 17 19 14 8 0 46 36 72
2014 HS-06 22 16 18 27 11 7 0 40 40 45
2011 HS 24 31 12 8 20 4 1 58 30 75
2011 HS-02 27 27 18 0 27 0 0 55 27 11
2011 HS-06 24 29 11 11 20 4 0 56 33 45

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 69 18 4 4 0 0 4 91 5 71
2017 HS-06 71 16 6 4 0 0 2 90 4 49
2014 HS 81 14 0 0 0 0 5 100 0 72
2014 HS-06 87 13 0 0 0 0 0 100 0 45

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 66 21 4 3 0 1 4 92 3 71
2017 HS-06 69 18 6 2 0 0 4 91 2 49
2014 HS 83 11 0 3 0 0 3 97 3 72
2014 HS-06 87 11 0 2 0 0 0 98 2 45
2011 HS 73 11 7 1 1 0 7 90 3 75
2011 HS-02 73 9 9 0 0 0 9 90 0 11
2011 HS-06 78 11 7 0 2 0 2 91 2 45
2008 HS 68 22 10 0 0 0 0 90 0 41
2008 HS-06 74 26 0 0 0 0 0 100 0 27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 17 29 24 10 8 4 7 53 21 71
2017 HS-06 16 31 24 8 8 4 8 53 19 49
2014 HS 24 30 18 14 11 0 3 56 25 72
2014 HS-06 18 33 22 16 9 0 2 52 25 45
2011 HS 20 32 12 20 15 1 0 53 35 75
2011 HS-02 27 18 9 18 27 0 0 45 45 11
2011 HS-06 18 31 16 18 18 0 0 49 36 45
2008 HS 12 46 12 15 15 0 0 59 29 41
2008 HS-06 19 52 11 11 7 0 0 70 19 27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 6 6 17 7 25 1 38 18 54 71
2017 HS-06 4 8 16 2 22 2 45 23 46 49
2014 HS 8 10 10 14 27 1 30 25 60 72
2014 HS-06 7 7 11 16 27 2 31 20 63 45
2011 HS 3 12 8 12 29 4 32 23 65 75
2011 HS-02 9 27 9 9 36 0 9 40 50 11
2011 HS-06 2 4 7 11 31 7 38 12 76 45
2008 HS 5 10 10 7 39 0 29 21 66 41
2008 HS-06 4 7 4 4 37 0 44 20 73 27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 16 31 21 11 13 6 3 51 26 71
2017 HS-06 20 29 20 14 10 4 2 52 26 49

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 34 35 22 2 3 3 2 72 5 71
2017 HS-06 33 35 29 0 2 2 0 69 2 49
2014 HS 49 34 8 4 0 1 3 87 4 72
2014 HS-06 49 36 7 7 0 2 0 86 7 45

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 36 33 21 5 0 3 2 73 5 71
2017 HS-06 37 35 24 2 0 2 0 73 2 49
2014 HS 49 29 12 7 1 1 0 79 8 72
2014 HS-06 42 38 11 9 0 0 0 80 9 45
2011 HS 35 45 9 3 8 0 0 80 11 74
2011 HS-02 27 45 18 0 9 0 0 73 9 11
2011 HS-06 36 38 11 4 11 0 0 73 16 45

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 42 37 11 4 6 0 0 79 10 71
2017 HS-06 43 35 12 4 6 0 0 78 10 49
2014 HS 54 28 8 4 6 0 0 82 10 72
2014 HS-06 49 33 9 4 4 0 0 82 9 45
2011 HS 42 39 11 3 5 0 0 81 8 74
2011 HS-02 45 36 9 0 9 0 0 82 9 11
2011 HS-06 33 47 11 2 7 0 0 80 9 45
2008 HS 44 32 10 10 5 0 0 76 15 41
2008 HS-06 52 33 4 4 7 0 0 85 11 27

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 33 39 13 7 7 1 0 73 14 71
2017 HS-06 33 41 8 10 8 0 0 73 18 49
2014 HS 41 36 12 8 1 1 0 78 10 72
2014 HS-06 38 38 16 7 0 2 0 77 7 45
2011 HS 42 41 8 9 0 0 0 82 9 74
2011 HS-02 36 45 0 18 0 0 0 82 18 11
2011 HS-06 39 43 11 7 0 0 0 82 7 44

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 27 43 15 9 7 0 0 69 16 70
2017 HS-06 31 44 8 8 8 0 0 75 17 48
2014 HS 41 46 5 6 3 0 0 86 8 72
2014 HS-06 33 56 4 4 2 0 0 89 7 45
2011 HS 39 39 12 8 1 0 0 78 9 74
2011 HS-02 27 36 18 9 9 0 0 64 18 11
2011 HS-06 39 41 14 7 0 0 0 80 7 44
2008 HS 49 24 15 5 7 0 0 73 12 41
2008 HS-06 56 26 11 4 4 0 0 81 7 27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 23 30 20 17 4 0 6 56 23 70
2017 HS-06 21 33 21 13 6 0 6 58 20 48
2014 HS 45 28 11 7 4 4 0 77 12 71
2014 HS-06 42 31 11 9 2 4 0 77 12 45
2011 HS 41 27 15 7 5 4 1 71 13 74
2011 HS-02 36 18 18 9 9 9 0 60 20 11
2011 HS-06 34 30 18 7 5 5 2 68 12 44
2008 HS 39 15 20 10 10 5 2 58 21 41
2008 HS-06 44 15 19 7 7 4 4 64 16 27
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 HS 4 68 28 72
2017 HS-06 4 67 29 49
2014 HS 8 75 17 72
2014 HS-06 7 82 11 45
2011 HS 8 79 13 75
2011 HS-02 27 64 9 11
2011 HS-06 2 84 13 45
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HS 28 72 71
2017 HS-06 29 71 48
2014 HS 26 74 72
2014 HS-06 33 67 45

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 HS 65 20
2017 HS-06 71 14
2014 HS 32 19
2014 HS-06 33 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 HS 65 20
2017 HS-06 64 14
2014 HS 79 19
2014 HS-06 87 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 HS 0 20
2017 HS-06 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 HS 0 20
2017 HS-06 0 14
2014 HS 0 19
2014 HS-06 0 15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 HS-06 0 14
2014 HS 0 19
2014 HS-06 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 HS 26 20
2014 HS 48 19
2014 HS-06 53 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 HS 40 20
2017 HS-06 43 14
2014 HS 42 19
2014 HS-06 47 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 HS 45 20
2017 HS-06 43 14
2014 HS 53 19
2014 HS-06 53 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 HS 30 20
2014 HS 37 19
2014 HS-06 33 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 HS 65 20
2017 HS-06 64 14
2014 HS 52 19
2014 HS-06 40 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 HS 25 20
2014 HS 48 19
2014 HS-06 40 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 HS 0 20
2017 HS-06 0 14
2014 HS-06 0 15

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 HS-06 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 HS 40 20
2017 HS-06 43 14
2014 HS 58 19
2014 HS-06 60 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 HS 30 20
2017 HS-06 43 14
2014 HS 48 19
2014 HS-06 53 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 HS 26 20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 HS 60 20
2017 HS-06 50 14
2014 HS 58 19
2014 HS-06 47 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 HS 45 20
2017 HS-06 50 14
2014 HS 52 19
2014 HS-06 47 15

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 HS-06 0 14
2014 HS 26 19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 HS 25 20
2014 HS 31 19

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 HS-06 0 14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 HS 0 19
2017 HS-06 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 HS 0 19
2017 HS-06 0 14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 HS 53 19
2017 HS-06 43 14
2014 HS 33 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 HS 0 19
2017 HS-06 0 14
2014 HS 0 18
2014 HS-06 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 HS 32 19
2014 HS 78 18
2014 HS-06 71 14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HS 100 0 20
2017 HS-06 100 0 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 23 22 25 7 10 11 1 52 19 72
2017 HS-06 27 20 27 4 10 10 2 53 16 49
2014 HS 28 28 15 6 10 10 4 65 18 72
2014 HS-06 20 31 16 9 7 13 4 62 19 45

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 35 33 17 7 4 3 1 70 12 71
2017 HS-06 38 35 15 2 4 4 2 78 7 48
2014 HS 41 32 11 5 7 4 0 76 13 72
2014 HS-06 33 40 13 2 7 4 0 77 9 45
2011 HS 37 33 11 12 4 3 0 73 16 75
2011 HS-02 27 36 9 9 18 0 0 64 27 11
2011 HS-06 40 29 9 18 2 2 0 70 20 45
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 28 40 15 13 1 1 2 70 14 72
2017 HS-06 29 41 16 12 2 0 0 69 14 49
2014 HS 21 54 15 8 3 0 0 74 11 72
2014 HS-06 18 56 9 13 4 0 0 73 18 45
2011 HS 20 65 8 5 1 0 0 85 7 75
2011 HS-02 27 64 0 9 0 0 0 91 9 11
2011 HS-06 18 62 11 7 2 0 0 80 9 45
2008 HS 12 54 12 15 2 5 0 69 18 41
2008 HS-06 15 48 15 19 0 4 0 65 19 27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 22 21 25 15 1 11 5 51 20 72
2017 HS-06 27 14 29 18 2 8 2 45 23 49
2014 HS 10 30 34 7 6 8 5 46 14 72
2014 HS-06 9 29 38 4 4 11 4 45 11 45
2011 HS 17 24 23 9 8 17 1 51 21 75
2011 HS-02 18 9 18 0 36 9 9 33 44 11
2011 HS-06 16 29 27 9 4 16 0 53 16 45

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 28 26 23 13 1 7 2 59 15 72
2017 HS-06 31 24 20 14 2 8 0 60 18 49
2014 HS 29 36 15 7 6 6 1 70 13 72
2014 HS-06 24 36 20 9 2 7 2 66 12 45
2011 HS 32 40 8 9 1 9 0 79 12 75
2011 HS-02 45 27 18 9 0 0 0 73 9 11
2011 HS-06 24 44 9 9 2 11 0 78 13 45
2008 HS 27 32 22 7 2 10 0 65 11 41
2008 HS-06 33 26 26 4 0 11 0 67 4 27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 29 33 15 8 4 9 2 69 14 72
2017 HS-06 37 27 14 12 4 6 0 67 17 49
2014 HS 25 48 14 3 6 4 0 77 9 72
2014 HS-06 24 49 16 4 2 4 0 77 7 45
2011 HS 35 37 8 9 3 7 1 78 13 75
2011 HS-02 36 27 18 0 18 0 0 64 18 11
2011 HS-06 33 38 4 16 0 9 0 78 17 45
2008 HS 39 29 20 5 2 5 0 72 8 41
2008 HS-06 48 22 19 4 0 7 0 76 4 27
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 27 15 33 0 3 17 5 54 3 72
2017 HS-06 27 16 37 0 0 16 4 54 0 49
2014 HS 29 28 17 1 0 17 8 76 2 72
2014 HS-06 27 29 16 2 0 20 7 76 3 45

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 42 32 18 1 1 5 0 78 3 72
2017 HS-06 43 31 16 2 0 8 0 80 2 49
2014 HS 39 30 18 1 0 10 1 78 2 72
2014 HS-06 36 33 18 0 0 11 2 79 0 45
2011 HS 47 36 8 3 1 5 0 87 4 75
2011 HS-02 45 27 9 9 9 0 0 73 18 11
2011 HS-06 49 33 11 2 0 4 0 86 2 45
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 32 25 13 11 12 1 6 62 25 71
2017 HS-06 45 20 6 14 8 0 6 70 24 49

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 17 29 24 14 14 0 3 47 29 72
2017 HS-06 18 37 22 12 10 0 0 55 22 49

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 36 29 18 4 3 1 9 72 8 72
2017 HS-06 43 31 8 4 2 2 10 84 7 49

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 10 21 26 18 22 0 3 31 41 72
2017 HS-06 10 24 29 18 18 0 0 35 37 49

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 50 19 6 0 3 1 22 89 4 70
2017 HS-06 53 18 8 0 2 0 18 88 3 49

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 33 31 17 12 4 0 3 66 16 71
2017 HS-06 38 33 17 6 6 0 0 71 13 48

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 21 35 20 13 9 0 3 57 22 70
2017 HS-06 25 35 19 8 10 0 2 62 19 48

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 28 31 21 7 9 0 5 62 16 71
2017 HS-06 31 31 21 8 6 0 2 64 15 48

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 37 33 8 12 6 0 5 73 18 70
2017 HS-06 46 29 6 10 4 0 4 78 15 48

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 40 32 14 9 3 0 3 73 12 70
2017 HS-06 49 26 15 6 2 0 2 76 9 47

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 47 25 17 7 3 0 1 73 10 71
2017 HS-06 51 27 12 6 2 0 2 79 8 49

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 61 18 7 6 4 0 4 82 10 71
2017 HS-06 61 18 4 6 6 0 4 83 13 49

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 31 35 10 17 6 0 2 67 23 71
2017 HS-06 31 27 14 20 8 0 0 57 29 49

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 47 20 12 11 11 0 0 66 22 71
2017 HS-06 55 10 6 14 14 0 0 65 29 49

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 42 19 1 3 4 0 31 88 10 71
2017 HS-06 39 20 2 2 4 0 33 88 9 49

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 59 21 6 1 3 0 10 89 5 71
2017 HS-06 59 18 6 2 4 0 10 86 7 49

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 61 23 6 3 3 0 6 88 6 71
2017 HS-06 59 20 6 2 4 0 8 87 7 49

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 44 31 15 3 7 0 0 75 10 71
2017 HS-06 35 35 18 4 8 0 0 69 12 49

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 10 33 43 8 5 0 0 43 14 72
2017 HS-06 10 45 37 6 2 0 0 55 8 49

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 8 14 46 16 14 1 0 31 22 72
2017 HS-06 6 16 41 18 18 0 0 37 22 49

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 22 29 20 14 10 6 0 54 26 71
2017 HS-06 21 33 19 15 8 4 0 57 24 48

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 23 36 10 13 19 0 0 59 31 71
2017 HS-06 24 39 8 14 14 0 0 63 29 49
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HS 24 76 71
2017 HS-06 29 71 48
2014 HS 23 77 72
2014 HS-06 24 76 45

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HS 82 18 17
2017 HS-06 86 14 14
2014 HS 76 24 16
2014 HS-06 73 27 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 57 29 7 7 0 0 0 86 7 14
2017 HS-06 58 25 8 8 0 0 0 83 8 12
2014 HS 52 48 0 0 0 0 0 100 0 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 47 14 17 14 4 1 3 49 51 71
2017 HS-06 54 6 21 15 0 2 2 57 43 48

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 HS 3 35
2017 HS-06 0 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 HS 14 35
2017 HS-06 10 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 HS 9 35
2017 HS-06 15 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 HS 17 35
2017 HS-06 15 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 HS 9 35
2017 HS-06 15 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 HS 74 35
2017 HS-06 75 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 HS 11 66 9 6 3 6 35
2017 HS-06 5 75 5 10 0 5 20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 17 18 11 6 28 6 14 43 42 35
2017 HS-06 20 15 15 5 25 10 10 44 38 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HS 6 9 9 11 51 0 15 17 73 35
2017 HS-06 5 15 5 10 60 0 5 21 74 20
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