2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - HP

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 29 38 7 17 8 0 0 67 25 99
2017 HP-03 27 46 0 14 14 0 0 73 27 37
2017 HP-04 36 31 8 19 6 0 0 67 25 36
2014 HP 18 53 12 11 6 0 0 72 17 120
2014 HP-02 31 54 0 15 0 0 0 85 15 13
2014 HP-03 11 63 9 12 5 0 0 74 16 43
2014 HP-04 22 42 16 13 7 0 0 64 20 45
2011 HP 23 48 10 15 4 0 0 71 19 122
2011 HP-03 20 43 12 22 2 0 0 63 24 49
2011 HP-04 23 63 3 8 5 0 0 85 13 40
2011 HP-05 30 30 30 10 0 0 0 60 10 10
2008 HP 22 53 6 8 10 0 0 76 18 49
2008 HP-03 0 91 9 0 0 0 0 91 0 11
2008 HP-04 29 38 5 10 19 0 0 67 29 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 65 27 7 0 1 0 0 92 1 97
2017 HP-03 64 22 11 0 3 0 0 86 3 36
2017 HP-04 71 26 3 0 0 0 0 97 0 35
2014 HP 59 35 3 1 1 0 2 96 2 120
2014 HP-02 62 38 0 0 0 0 0 100 0 13
2014 HP-03 56 37 2 0 2 0 2 95 2 43
2014 HP-04 67 27 2 2 0 0 2 95 2 45
2011 HP 52 34 7 2 0 0 5 91 3 122
2011 HP-03 49 37 8 2 0 0 4 89 2 49
2011 HP-04 53 35 5 3 0 0 5 92 3 40
2011 HP-05 60 40 0 0 0 0 0 100 0 10
2008 HP 48 42 6 0 2 0 2 91 2 48
2008 HP-03 60 30 10 0 0 0 0 90 0 10
2008 HP-04 43 48 5 0 5 0 0 90 5 21

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 72 16 5 1 2 1 3 92 3 99
2017 HP-03 70 8 11 0 5 3 3 83 6 37
2017 HP-04 78 19 0 0 0 0 3 100 0 36
2014 HP 71 22 3 0 0 1 3 97 0 120
2014 HP-02 77 8 8 0 0 0 8 92 0 13
2014 HP-03 67 26 2 0 0 2 2 98 0 43
2014 HP-04 78 16 4 0 0 0 2 95 0 45
2011 HP 67 22 2 2 0 2 5 96 2 122
2011 HP-03 67 24 4 0 0 2 2 96 0 49
2011 HP-04 70 20 0 3 0 0 8 97 3 40
2011 HP-05 70 10 10 0 0 0 10 89 0 10
2008 HP 71 16 4 2 0 0 6 93 2 49
2008 HP-03 73 18 9 0 0 0 0 91 0 11
2008 HP-04 71 19 0 5 0 0 5 95 5 21

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 43 29 10 9 9 0 0 72 18 98
2017 HP-03 35 27 16 8 14 0 0 62 22 37
2017 HP-04 46 26 6 14 9 0 0 71 23 35
2014 HP 39 44 4 10 3 0 0 83 13 120
2014 HP-02 38 38 15 8 0 0 0 77 8 13
2014 HP-03 39 47 2 7 5 0 0 86 12 43
2014 HP-04 40 42 4 11 2 0 0 82 13 45
2011 HP 26 48 10 13 2 1 0 74 16 122
2011 HP-03 16 59 10 10 2 2 0 77 13 49
2011 HP-04 35 38 15 13 0 0 0 73 13 40
2011 HP-05 20 40 0 30 10 0 0 60 40 10

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 28 32 8 18 13 0 0 60 32 98
2017 HP-03 22 36 8 11 22 0 0 58 33 36
2017 HP-04 39 28 6 17 11 0 0 67 28 36
2014 HP 15 39 13 18 13 1 0 55 32 120
2014 HP-02 15 46 8 15 15 0 0 62 31 13
2014 HP-03 9 35 16 23 14 2 0 46 38 43
2014 HP-04 18 47 9 11 16 0 0 64 27 45
2011 HP 29 36 14 17 3 0 1 66 20 120
2011 HP-03 29 35 12 20 4 0 0 63 24 49
2011 HP-04 28 38 15 13 3 0 3 68 16 39
2008 HP 20 45 12 12 10 0 0 65 22 49
2008 HP-03 18 55 9 18 0 0 0 73 18 11
2008 HP-04 19 38 19 10 14 0 0 57 24 21

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 53 34 6 5 2 0 0 87 7 99
2017 HP-03 41 38 14 5 3 0 0 78 8 37
2017 HP-04 67 25 3 3 3 0 0 92 6 36
2014 HP 37 48 11 3 1 0 0 85 4 120
2014 HP-02 38 23 31 0 8 0 0 62 8 13
2014 HP-03 26 60 14 0 0 0 0 86 0 43
2014 HP-04 49 40 7 4 0 0 0 89 4 45
2011 HP 43 34 9 8 4 0 1 79 12 122
2011 HP-03 45 31 10 8 6 0 0 76 14 49
2011 HP-04 50 25 10 13 0 0 3 77 13 40
2011 HP-05 10 60 20 10 0 0 0 70 10 10
2008 HP 43 33 14 8 2 0 0 76 10 49
2008 HP-03 27 55 18 0 0 0 0 82 0 11
2008 HP-04 38 29 14 19 0 0 0 67 19 21

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 59 34 5 1 1 0 0 93 2 99
2017 HP-03 46 41 11 0 3 0 0 86 3 37
2017 HP-04 72 28 0 0 0 0 0 100 0 36
2014 HP 45 43 8 2 2 0 0 89 4 120
2014 HP-02 38 31 23 8 0 0 0 69 8 13
2014 HP-03 35 49 12 4 0 0 0 84 4 43
2014 HP-04 60 36 2 0 2 0 0 96 2 45
2011 HP 55 32 6 3 4 0 0 87 7 121
2011 HP-03 47 35 10 4 4 0 0 82 8 49
2011 HP-04 63 25 5 5 3 0 0 88 8 40
2008 HP 53 35 6 4 2 0 0 88 6 49
2008 HP-03 45 36 9 9 0 0 0 82 9 11
2008 HP-04 48 43 5 0 5 0 0 90 5 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 39 40 4 9 8 0 0 79 17 99
2017 HP-03 35 38 3 11 14 0 0 73 24 37
2017 HP-04 42 36 8 14 0 0 0 78 14 36
2014 HP 26 51 8 10 5 0 0 77 15 120
2014 HP-02 38 31 15 8 8 0 0 69 15 13
2014 HP-03 23 58 5 6 7 0 0 82 13 43
2014 HP-04 29 44 9 13 4 0 0 73 18 45

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 28 39 5 13 13 1 1 68 27 99
2017 HP-03 27 41 3 14 16 0 0 68 30 37
2017 HP-04 31 39 6 11 11 0 3 71 23 36
2014 HP 22 46 18 6 8 0 0 67 14 120
2014 HP-02 31 15 23 23 8 0 0 46 31 13
2014 HP-03 16 63 9 2 9 0 0 79 12 43
2014 HP-04 24 36 27 7 7 0 0 60 13 45
2011 HP 23 43 12 13 6 0 2 68 19 121
2011 HP-03 24 43 12 10 6 0 4 70 17 49
2011 HP-04 15 49 15 18 3 0 0 64 21 39
2011 HP-05 30 20 10 30 10 0 0 50 40 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 40 33 9 7 10 0 1 73 17 99
2017 HP-03 35 35 8 5 16 0 0 70 22 37
2017 HP-04 39 31 17 8 6 0 0 69 14 36
2014 HP 50 28 5 10 6 0 2 79 16 120
2014 HP-02 54 8 8 15 0 0 15 73 18 13
2014 HP-03 46 30 5 9 9 0 0 77 19 43
2014 HP-04 56 27 4 9 4 0 0 82 13 45
2011 HP 48 26 3 11 12 0 0 74 22 121
2011 HP-03 43 33 0 16 8 0 0 76 24 49
2011 HP-04 46 28 5 5 15 0 0 74 21 39
2011 HP-05 60 20 0 20 0 0 0 80 20 10
2008 HP 63 22 0 10 2 0 2 88 13 49
2008 HP-03 91 9 0 0 0 0 0 100 0 11
2008 HP-04 48 33 0 19 0 0 0 81 19 21

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 29 41 16 5 8 0 0 71 13 99
2017 HP-03 35 41 14 0 11 0 0 76 11 37
2017 HP-04 28 47 11 8 6 0 0 75 14 36
2014 HP 23 48 17 10 3 0 0 71 12 120
2014 HP-02 31 38 31 0 0 0 0 69 0 13
2014 HP-03 9 66 14 9 2 0 0 75 11 43
2014 HP-04 33 33 20 9 4 0 0 67 13 45
2011 HP 33 42 16 6 3 0 0 75 9 120
2011 HP-03 31 40 19 6 4 0 0 71 10 48
2011 HP-04 36 44 10 8 3 0 0 79 10 39
2011 HP-05 30 30 30 10 0 0 0 60 10 10
2008 HP 40 29 17 6 6 2 0 70 13 48
2008 HP-03 20 60 10 10 0 0 0 80 10 10
2008 HP-04 29 29 19 10 10 5 0 60 20 21

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 17 33 20 14 14 1 0 51 29 99
2017 HP-03 22 38 14 3 22 3 0 61 25 37
2017 HP-04 19 31 25 14 11 0 0 50 25 36
2014 HP 13 33 23 18 12 0 0 47 31 120
2014 HP-02 15 23 15 31 15 0 0 38 46 13
2014 HP-03 7 35 33 16 9 0 0 42 25 43
2014 HP-04 16 33 18 18 16 0 0 49 33 45
2011 HP 17 35 21 18 10 0 0 51 28 121
2011 HP-03 14 41 22 10 12 0 0 55 22 49
2011 HP-04 10 36 23 23 8 0 0 46 31 39
2011 HP-05 30 30 0 30 10 0 0 60 40 10

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 26 34 18 9 12 0 0 60 21 99
2017 HP-03 22 32 19 11 16 0 0 54 27 37
2017 HP-04 33 39 14 6 8 0 0 72 14 36

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 31 42 10 7 7 2 0 75 15 99
2017 HP-03 32 46 5 5 8 3 0 81 14 37
2017 HP-04 33 42 6 8 8 3 0 77 17 36
2014 HP 29 39 21 6 3 1 1 70 9 120
2014 HP-02 46 0 31 15 8 0 0 46 23 13
2014 HP-03 21 44 23 6 2 0 2 67 9 43
2014 HP-04 29 44 20 2 2 2 0 75 5 45
2011 HP 26 42 20 8 3 0 0 69 12 121
2011 HP-03 24 43 22 6 4 0 0 67 10 49
2011 HP-04 26 41 26 8 0 0 0 67 8 39
2011 HP-05 40 30 20 10 0 0 0 70 10 10
2008 HP 33 44 8 6 4 4 0 80 11 48
2008 HP-03 27 55 9 9 0 0 0 82 9 11
2008 HP-04 29 43 10 5 5 10 0 79 11 21

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 17 39 12 14 16 1 0 57 31 99
2017 HP-03 24 27 11 14 22 3 0 53 36 37
2017 HP-04 17 39 14 17 14 0 0 56 31 36

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 58 26 12 2 1 0 0 85 3 99
2017 HP-03 57 24 16 3 0 0 0 81 3 37
2017 HP-04 69 22 8 0 0 0 0 92 0 36
2014 HP 57 36 4 1 1 0 1 94 2 120
2014 HP-02 69 31 0 0 0 0 0 100 0 13
2014 HP-03 42 49 2 2 2 0 2 93 5 43
2014 HP-04 71 22 7 0 0 0 0 93 0 45
2011 HP 52 37 7 2 1 0 1 89 3 122
2011 HP-03 49 31 14 6 0 0 0 80 6 49
2011 HP-04 58 35 5 0 0 0 3 95 0 40
2011 HP-05 30 70 0 0 0 0 0 100 0 10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 24 38 13 14 11 0 0 62 25 99
2017 HP-03 27 30 16 16 11 0 0 57 27 37
2017 HP-04 19 47 11 6 17 0 0 67 22 36
2014 HP 13 42 18 16 10 1 0 56 26 120
2014 HP-02 8 54 23 8 8 0 0 62 15 13
2014 HP-03 7 42 19 20 9 2 0 50 31 43
2014 HP-04 18 40 16 11 16 0 0 58 27 45
2011 HP 25 45 10 11 8 0 0 70 20 122
2011 HP-03 22 45 10 16 6 0 0 67 22 49
2011 HP-04 20 45 13 13 10 0 0 65 23 40
2011 HP-05 30 60 10 0 0 0 0 90 0 10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 19 45 14 11 9 0 1 65 21 99
2017 HP-03 27 43 11 8 11 0 0 70 19 37
2017 HP-04 14 42 19 14 8 0 3 57 23 36
2014 HP 15 41 20 13 10 0 1 56 23 120
2014 HP-02 31 15 23 15 8 0 8 50 25 13
2014 HP-03 12 42 16 19 11 0 0 54 30 43
2014 HP-04 11 49 20 7 13 0 0 60 20 45

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 21 32 17 16 13 0 0 53 29 99
2017 HP-03 27 24 19 11 19 0 0 51 30 37
2017 HP-04 17 44 8 22 8 0 0 61 31 36
2014 HP 14 38 24 17 6 0 0 53 23 120
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 9 42 28 18 2 0 0 51 20 43
2014 HP-04 16 33 24 18 9 0 0 49 27 45
2011 HP 26 43 20 8 3 1 1 69 10 120
2011 HP-03 20 41 24 10 2 2 0 63 13 49
2011 HP-04 26 45 24 3 3 0 0 71 5 38
2011 HP-05 20 50 20 0 0 0 10 78 0 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 45 33 13 5 4 0 0 78 9 99
2017 HP-03 43 41 8 0 8 0 0 84 8 37
2017 HP-04 56 22 17 3 3 0 0 78 6 36
2014 HP 41 44 11 3 1 0 0 85 4 119
2014 HP-02 31 54 15 0 0 0 0 85 0 13
2014 HP-03 35 49 5 9 2 0 0 84 11 43
2014 HP-04 52 36 11 0 0 0 0 89 0 44
2011 HP 42 43 7 6 2 0 0 85 7 121
2011 HP-03 39 47 4 8 2 0 0 86 10 49
2011 HP-04 41 38 13 8 0 0 0 79 8 39
2011 HP-05 40 50 10 0 0 0 0 90 0 10
2008 HP 55 31 8 4 2 0 0 86 6 49
2008 HP-03 55 36 9 0 0 0 0 91 0 11
2008 HP-04 43 33 14 10 0 0 0 76 10 21

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 52 31 8 3 0 2 4 88 3 98
2017 HP-03 46 30 11 5 0 5 3 82 6 37
2017 HP-04 63 23 6 0 0 0 9 94 0 35
2014 HP 52 36 10 1 1 0 1 88 2 120
2014 HP-02 54 23 23 0 0 0 0 77 0 13
2014 HP-03 51 39 9 0 0 0 0 91 0 43
2014 HP-04 64 24 9 0 0 0 2 91 0 45
2011 HP 37 42 13 5 2 1 1 80 7 122
2011 HP-03 33 49 8 8 0 2 0 83 8 49
2011 HP-04 43 35 13 5 3 0 3 79 8 40
2011 HP-05 60 30 10 0 0 0 0 90 0 10
2008 HP 37 37 16 6 4 0 0 73 10 49
2008 HP-03 27 27 36 9 0 0 0 55 9 11
2008 HP-04 43 33 10 5 10 0 0 76 14 21

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 10 23 32 14 11 3 7 27 37 95
2017 HP-03 12 24 41 9 6 6 3 16 39 34
2017 HP-04 3 25 22 19 17 0 14 42 32 36
2014 HP 8 22 35 21 10 1 4 33 31 119
2014 HP-02 8 15 31 23 15 0 8 42 25 13
2014 HP-03 10 24 43 9 10 2 2 19 35 42
2014 HP-04 9 13 27 31 13 0 7 48 24 45
2011 HP 5 28 34 20 9 1 3 31 34 122
2011 HP-03 6 24 37 14 18 0 0 33 31 49
2011 HP-04 3 30 30 28 5 0 5 34 34 40
2011 HP-05 0 30 30 20 0 0 20 25 38 10
2008 HP 4 33 37 20 4 0 2 25 38 49
2008 HP-03 9 45 18 18 9 0 0 27 55 11
2008 HP-04 5 29 33 24 5 0 5 30 35 21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 18 26 18 13 16 2 7 32 48 94
2017 HP-03 14 34 23 9 14 3 3 24 52 35
2017 HP-04 19 22 11 14 19 0 14 39 48 36
2014 HP 18 25 27 17 10 0 3 28 44 119
2014 HP-02 23 8 31 8 23 0 8 33 33 13
2014 HP-03 23 30 26 11 5 0 5 17 56 43
2014 HP-04 16 20 20 27 14 0 2 42 37 44
2011 HP 15 27 27 18 11 1 2 29 43 122
2011 HP-03 14 22 29 20 14 0 0 35 37 49
2011 HP-04 18 38 18 20 8 0 0 28 55 40
2011 HP-05 10 30 20 20 0 0 20 25 50 10
2008 HP 22 14 31 20 6 2 4 28 39 49
2008 HP-03 9 27 36 18 9 0 0 27 36 11
2008 HP-04 24 10 33 19 5 0 10 26 37 21

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 32 25 16 11 8 1 7 21 62 95
2017 HP-03 37 20 20 14 3 3 3 18 61 35
2017 HP-04 25 31 11 8 11 0 14 23 65 36
2014 HP 25 29 26 10 9 1 0 19 55 120
2014 HP-02 31 15 38 0 15 0 0 15 46 13
2014 HP-03 26 30 25 7 9 2 0 17 57 43
2014 HP-04 22 29 22 16 11 0 0 27 51 45
2011 HP 30 29 25 6 6 3 2 12 62 122
2011 HP-03 20 37 22 4 10 4 2 15 61 49
2011 HP-04 38 15 35 5 5 3 0 10 54 40
2011 HP-05 20 40 20 0 0 0 20 0 75 10
2008 HP 16 31 31 16 2 4 0 19 49 49
2008 HP-03 0 45 36 9 0 9 0 10 50 11
2008 HP-04 19 38 19 14 5 5 0 20 60 21

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 8 9 19 32 19 1 12 59 19 93
2017 HP-03 9 12 29 24 15 3 9 43 23 34
2017 HP-04 8 0 19 28 28 0 17 67 10 36
2014 HP 2 7 34 30 20 1 7 54 9 120
2014 HP-02 0 8 31 8 46 0 8 58 8 13
2014 HP-03 2 7 35 28 18 2 7 51 10 43
2014 HP-04 2 2 31 33 22 0 9 61 5 45
2011 HP 11 10 23 31 15 2 8 51 24 122
2011 HP-03 8 6 20 37 16 4 8 60 16 49
2011 HP-04 13 8 25 28 18 0 10 50 22 40
2011 HP-05 20 30 0 30 0 0 20 38 63 10
2008 HP 4 29 22 37 4 0 4 43 34 49
2008 HP-03 0 27 18 45 9 0 0 55 27 11
2008 HP-04 10 24 29 29 0 0 10 32 37 21

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 15 26 25 15 13 1 5 30 44 93
2017 HP-03 15 32 21 15 12 3 3 28 50 34
2017 HP-04 8 28 19 17 19 0 8 39 39 36
2014 HP 16 23 24 25 10 1 2 36 39 120
2014 HP-02 8 23 38 15 15 0 0 31 31 13
2014 HP-03 19 19 14 35 9 2 2 46 39 43
2014 HP-04 18 18 24 24 13 0 2 39 36 45
2011 HP 18 18 29 18 8 1 6 29 40 119
2011 HP-03 14 14 39 16 10 2 4 28 30 49
2011 HP-04 27 22 14 22 8 0 8 32 53 37
2011 HP-05 20 10 40 10 0 0 20 13 38 10
2008 HP 18 22 35 12 6 0 6 20 43 49
2008 HP-03 9 45 36 9 0 0 0 9 55 11
2008 HP-04 19 19 33 14 0 0 14 17 44 21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 10 17 14 17 30 3 9 54 31 93
2017 HP-03 9 29 3 24 26 3 6 55 42 34
2017 HP-04 6 11 14 14 42 0 14 65 19 36
2014 HP 9 11 19 26 27 3 5 58 22 120
2014 HP-02 0 0 31 23 31 8 8 64 0 13
2014 HP-03 12 9 14 30 23 5 7 60 24 43
2014 HP-04 11 11 13 24 36 0 4 63 23 45
2011 HP 10 9 13 31 25 2 11 64 21 122
2011 HP-03 10 14 14 29 24 2 6 58 27 49
2011 HP-04 13 10 5 35 23 3 13 68 26 40
2011 HP-05 10 0 10 40 20 0 20 75 13 10
2008 HP 10 12 12 35 22 4 4 62 24 49
2008 HP-03 9 27 27 18 9 9 0 30 40 11
2008 HP-04 10 14 14 29 24 5 5 58 26 21

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 25 18 23 10 13 4 7 25 48 94
2017 HP-03 23 23 26 11 6 6 6 19 52 35
2017 HP-04 22 14 17 14 22 0 11 41 41 36
2014 HP 13 19 31 15 13 3 7 31 35 120
2014 HP-02 8 0 54 8 23 0 8 33 8 13
2014 HP-03 14 14 30 16 13 5 7 34 32 43
2014 HP-04 13 18 24 20 16 0 9 39 34 45
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 74 15 6 0 2 0 3 92 2 99
2017 HP-03 73 8 11 0 5 0 3 83 6 37
2017 HP-04 78 14 3 0 0 0 6 97 0 36
2014 HP 72 16 6 0 0 0 7 94 0 120
2014 HP-02 77 8 8 0 0 0 8 92 0 13
2014 HP-03 60 26 5 0 0 0 9 95 0 43
2014 HP-04 80 7 9 0 0 0 4 91 0 45
2011 HP 70 16 4 1 0 0 9 95 1 122
2011 HP-03 71 18 0 2 0 0 8 98 2 49
2011 HP-04 68 18 3 0 0 0 13 97 0 40
2011 HP-05 70 10 20 0 0 0 0 80 0 10
2008 HP 61 16 4 0 4 0 14 90 5 49
2008 HP-03 73 18 9 0 0 0 0 91 0 11
2008 HP-04 57 14 5 0 10 0 14 83 11 21

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 19 29 16 8 25 0 2 49 34 99
2017 HP-03 22 22 8 11 35 0 3 44 47 37
2017 HP-04 25 28 19 8 19 0 0 53 28 36
2014 HP 20 38 18 14 10 0 0 58 24 119
2014 HP-02 31 23 8 23 15 0 0 54 38 13
2014 HP-03 14 37 23 16 9 0 0 51 25 43
2014 HP-04 24 38 18 9 11 0 0 62 20 45

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 26 29 14 7 22 0 1 56 30 99
2017 HP-03 19 27 11 11 32 0 0 46 43 37
2017 HP-04 36 31 14 3 17 0 0 67 19 36
2014 HP 35 31 13 8 12 0 0 66 21 120
2014 HP-02 31 0 31 15 23 0 0 31 38 13
2014 HP-03 19 44 12 9 16 0 0 63 25 43
2014 HP-04 49 27 9 7 9 0 0 76 16 45

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 16 33 19 15 15 0 1 50 31 99
2017 HP-03 22 24 19 19 16 0 0 46 35 37
2017 HP-04 19 36 14 14 17 0 0 56 31 36
2014 HP 18 42 11 19 8 2 1 62 27 120
2014 HP-02 8 31 31 23 8 0 0 38 31 13
2014 HP-03 19 40 5 23 7 5 2 63 32 43
2014 HP-04 18 47 13 11 11 0 0 64 22 45
2011 HP 21 37 15 16 9 1 1 59 26 122
2011 HP-03 18 31 16 22 12 0 0 49 35 49
2011 HP-04 20 40 13 13 10 3 3 63 24 40
2011 HP-05 20 50 20 10 0 0 0 70 10 10
2008 HP 19 42 15 6 19 0 0 60 25 48
2008 HP-03 20 50 10 0 20 0 0 70 20 10
2008 HP-04 19 43 19 5 14 0 0 62 19 21

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 16 29 16 13 20 4 1 48 35 99
2017 HP-03 16 19 19 11 30 5 0 37 43 37
2017 HP-04 17 31 14 14 19 6 0 50 35 36
2014 HP 18 28 12 20 16 5 2 49 38 120
2014 HP-02 23 23 0 23 23 8 0 50 50 13
2014 HP-03 7 35 12 23 12 6 5 47 39 43
2014 HP-04 20 24 16 13 24 2 0 45 39 45
2011 HP 19 26 22 15 14 4 0 47 30 121
2011 HP-03 13 25 27 17 17 2 0 38 34 48
2011 HP-04 23 25 18 18 13 5 0 50 32 40
2011 HP-05 20 20 20 20 10 10 0 44 33 10
2008 HP 19 21 21 15 25 0 0 40 40 48
2008 HP-03 10 40 20 10 20 0 0 50 30 10
2008 HP-04 24 10 24 19 24 0 0 33 43 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 11 19 21 22 22 2 2 31 46 99
2017 HP-03 14 11 27 14 32 3 0 25 47 37
2017 HP-04 14 22 17 25 17 3 3 38 44 36
2014 HP 6 23 19 29 18 3 1 31 49 120
2014 HP-02 15 8 38 15 15 8 0 25 33 13
2014 HP-03 2 19 14 35 23 5 2 23 62 43
2014 HP-04 7 31 22 24 16 0 0 38 40 45

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 27 36 12 12 12 0 0 63 24 99
2017 HP-03 27 35 11 11 16 0 0 62 27 37
2017 HP-04 28 36 17 8 11 0 0 64 19 36
2014 HP 19 50 17 8 6 1 0 69 14 119
2014 HP-02 31 31 8 15 8 8 0 67 25 13
2014 HP-03 9 54 21 7 9 0 0 63 16 43
2014 HP-04 25 52 11 7 5 0 0 77 11 44
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 30 35 18 5 11 0 0 65 16 98
2017 HP-03 30 32 11 5 22 0 0 62 27 37
2017 HP-04 28 42 19 6 6 0 0 69 11 36
2014 HP 31 43 12 7 8 0 0 73 15 120
2014 HP-02 15 46 23 8 8 0 0 62 15 13
2014 HP-03 26 44 14 6 9 0 0 70 16 43
2014 HP-04 44 38 4 7 7 0 0 82 13 45
2011 HP 29 38 17 8 7 0 0 67 16 121
2011 HP-03 33 24 18 16 8 0 0 57 24 49
2011 HP-04 33 40 18 3 8 0 0 73 10 40
2008 HP 20 43 12 12 12 0 0 63 24 49
2008 HP-03 18 55 18 9 0 0 0 73 9 11
2008 HP-04 24 33 10 19 14 0 0 57 33 21

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 32 29 14 7 15 1 1 62 23 98
2017 HP-03 33 22 11 8 25 0 0 56 33 36
2017 HP-04 31 33 11 11 11 3 0 66 23 36
2014 HP 31 32 18 12 6 2 0 64 18 120
2014 HP-02 46 15 23 0 8 8 0 67 8 13
2014 HP-03 19 40 19 13 9 0 0 58 23 43
2014 HP-04 42 29 11 13 2 2 0 73 16 45
2011 HP 31 37 15 6 10 0 1 69 16 121
2011 HP-03 31 39 10 6 14 0 0 69 20 49
2011 HP-04 33 35 20 3 8 0 3 69 10 40
2008 HP 22 43 8 14 12 0 0 65 27 49
2008 HP-03 27 55 9 9 0 0 0 82 9 11
2008 HP-04 24 33 10 19 14 0 0 57 33 21

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 31 30 10 11 16 1 0 62 28 99
2017 HP-03 32 27 5 3 32 0 0 59 35 37
2017 HP-04 28 33 8 22 6 3 0 63 29 36
2014 HP 33 36 13 11 7 0 0 69 17 120
2014 HP-02 38 38 15 0 8 0 0 77 8 13
2014 HP-03 28 35 14 16 7 0 0 63 23 43
2014 HP-04 42 29 16 7 7 0 0 71 13 45
2011 HP 35 32 16 8 9 0 0 67 18 120
2011 HP-03 29 38 17 6 10 0 0 67 17 48
2011 HP-04 43 20 18 10 10 0 0 63 20 40
2008 HP 24 43 10 10 10 2 0 69 21 49
2008 HP-03 18 64 9 9 0 0 0 82 9 11
2008 HP-04 33 29 10 14 10 5 0 65 25 21

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 74 17 3 1 2 0 3 94 3 99
2017 HP-03 70 11 5 3 5 0 5 86 9 37
2017 HP-04 81 17 0 0 0 0 3 100 0 36
2014 HP 74 15 4 0 0 0 7 96 0 120
2014 HP-02 69 15 8 0 0 0 8 92 0 13
2014 HP-03 67 21 2 0 0 0 9 97 0 43
2014 HP-04 80 9 7 0 0 0 4 93 0 45
2011 HP 72 12 6 0 1 1 8 93 1 121
2011 HP-03 71 14 4 0 2 2 6 93 2 49
2011 HP-04 70 15 5 0 0 0 10 94 0 40
2008 HP 67 16 2 0 4 0 10 93 5 49
2008 HP-03 82 18 0 0 0 0 0 100 0 11
2008 HP-04 62 14 5 0 10 0 10 84 11 21

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 33 27 11 3 14 2 9 68 20 98
2017 HP-03 35 27 11 0 19 0 8 68 21 37
2017 HP-04 37 23 14 6 11 0 9 66 19 35
2014 HP 31 30 11 5 8 3 12 72 15 120
2014 HP-02 23 31 15 0 8 0 23 70 10 13
2014 HP-03 30 23 7 9 12 9 9 66 26 43
2014 HP-04 33 33 9 2 4 0 18 81 8 45
2011 HP 21 32 16 11 8 3 8 60 21 122
2011 HP-03 18 27 18 10 10 4 12 54 24 49
2011 HP-04 15 38 20 10 10 3 5 57 22 40
2011 HP-05 20 30 10 10 10 0 20 63 25 10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 36 39 2 11 11 0 1 75 23 98
2017 HP-03 41 32 0 8 19 0 0 73 27 37
2017 HP-04 31 40 6 17 6 0 0 71 23 35

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 34 29 13 8 13 1 1 64 22 98
2017 HP-03 41 16 14 5 24 0 0 57 30 37
2017 HP-04 29 37 11 14 6 3 0 68 21 35

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 40 26 10 8 15 0 0 66 24 98
2017 HP-03 41 22 3 11 24 0 0 62 35 37
2017 HP-04 40 23 20 6 11 0 0 63 17 35
2014 HP 38 34 13 8 7 0 0 72 15 120
2014 HP-02 38 38 8 8 8 0 0 77 15 13
2014 HP-03 30 35 16 9 9 0 0 66 19 43
2014 HP-04 47 31 11 7 4 0 0 78 11 45
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 12 18 22 31 18 0 0 30 48 23
2014 HP 5 55 16 13 11 0 0 61 24 38
2014 HP-04 0 47 29 18 6 0 0 47 24 17

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 13 33 20 9 20 3 1 48 31 99
2017 HP-03 19 38 11 11 19 3 0 58 31 37
2017 HP-04 11 28 19 8 28 6 0 41 38 36
2014 HP 13 24 28 13 16 7 1 40 30 120
2014 HP-02 15 23 31 15 8 8 0 42 25 13
2014 HP-03 5 26 33 12 13 9 2 34 28 43
2014 HP-04 16 20 29 11 20 4 0 37 33 45
2011 HP 11 32 25 16 10 7 0 46 27 122
2011 HP-03 8 35 29 16 6 6 0 46 24 49
2011 HP-04 8 33 28 13 13 8 0 43 27 40
2011 HP-05 20 30 10 10 10 20 0 63 25 10

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 12 29 13 16 26 1 2 43 43 98
2017 HP-03 16 30 8 24 19 3 0 47 44 37
2017 HP-04 11 22 17 14 33 0 3 34 49 36
2014 HP 8 20 28 20 20 3 1 30 42 120
2014 HP-02 15 15 38 15 15 0 0 31 31 13
2014 HP-03 2 21 35 14 20 5 2 25 37 43
2014 HP-04 13 16 22 22 24 2 0 30 48 45
2011 HP 16 28 24 15 16 2 0 44 32 122
2011 HP-03 10 27 33 16 14 0 0 37 31 49
2011 HP-04 13 35 10 15 23 5 0 50 39 40
2011 HP-05 30 20 20 20 10 0 0 50 30 10
2008 HP 10 27 22 22 14 4 0 38 38 49
2008 HP-03 0 36 36 27 0 0 0 36 27 11
2008 HP-04 14 24 19 19 19 5 0 40 40 21

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 10 26 17 15 30 0 1 37 46 99
2017 HP-03 14 30 11 24 22 0 0 43 46 37
2017 HP-04 11 19 14 11 44 0 0 31 56 36
2014 HP 5 16 28 22 25 3 1 22 49 120
2014 HP-02 8 15 15 38 23 0 0 23 62 13
2014 HP-03 2 12 35 20 21 7 2 15 46 43
2014 HP-04 9 13 27 20 31 0 0 22 51 45
2011 HP 8 20 33 16 18 5 0 30 35 122
2011 HP-03 6 14 33 16 20 10 0 23 41 49
2011 HP-04 8 25 35 15 15 3 0 33 31 40
2011 HP-05 10 20 30 30 10 0 0 30 40 10
2008 HP 2 16 24 35 18 4 0 19 55 49
2008 HP-03 0 36 18 45 0 0 0 36 45 11
2008 HP-04 5 10 14 43 24 5 0 15 70 21

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 7 23 20 17 28 3 1 31 48 99
2017 HP-03 8 24 14 24 27 3 0 33 53 37
2017 HP-04 8 19 19 17 31 6 0 29 50 36
2014 HP 8 15 21 17 28 10 1 26 50 120
2014 HP-02 8 15 31 15 23 8 0 25 42 13
2014 HP-03 5 16 21 16 25 14 2 25 50 43
2014 HP-04 13 11 20 13 33 9 0 27 51 45
2011 HP 8 20 27 19 17 9 0 31 40 122
2011 HP-03 4 18 29 22 14 12 0 26 42 49
2011 HP-04 10 18 28 15 20 10 0 31 39 40
2011 HP-05 10 30 20 30 10 0 0 40 40 10
2008 HP 8 14 24 18 22 12 0 26 47 49
2008 HP-03 9 9 36 18 18 9 0 20 40 11
2008 HP-04 10 10 14 24 29 14 0 22 61 21

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 9 28 19 18 24 0 1 38 43 98
2017 HP-03 14 28 11 19 28 0 0 42 47 36
2017 HP-04 8 25 17 25 25 0 0 33 50 36
2014 HP 8 26 23 18 21 3 1 35 41 120
2014 HP-02 8 31 31 23 8 0 0 38 31 13
2014 HP-03 7 19 27 23 16 5 2 28 43 43
2014 HP-04 11 27 20 7 33 2 0 39 41 45
2011 HP 7 32 20 17 19 4 1 41 38 122
2011 HP-03 6 31 22 18 18 2 2 38 38 49
2011 HP-04 8 30 15 18 20 10 0 42 42 40
2011 HP-05 0 60 10 20 10 0 0 60 30 10
2008 HP 4 22 31 22 14 6 0 28 39 49
2008 HP-03 0 18 18 45 0 18 0 22 56 11
2008 HP-04 5 24 24 19 24 5 0 30 45 21
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 13 36 20 16 13 0 1 50 30 99
2017 HP-03 19 30 30 14 8 0 0 49 22 37
2017 HP-04 14 33 17 17 19 0 0 47 36 36
2014 HP 12 29 23 16 15 5 0 43 33 120
2014 HP-02 15 46 8 15 8 8 0 67 25 13
2014 HP-03 7 28 26 25 7 7 0 38 35 43
2014 HP-04 16 22 24 11 24 2 0 39 36 45
2011 HP 12 37 24 17 10 0 0 50 26 121
2011 HP-03 10 39 24 18 8 0 0 49 27 49
2011 HP-04 15 33 20 18 15 0 0 48 33 40

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 21 36 22 13 4 3 1 59 18 98
2017 HP-03 27 32 22 16 3 0 0 59 19 37
2017 HP-04 29 31 17 9 6 9 0 66 16 35
2014 HP 27 42 18 5 6 2 1 70 12 120
2014 HP-02 54 23 23 0 0 0 0 77 0 13
2014 HP-03 21 49 16 0 9 2 2 74 9 43
2014 HP-04 27 40 18 7 7 2 0 68 14 45
2011 HP 23 38 23 7 3 4 1 64 11 121
2011 HP-03 33 37 20 6 0 2 2 72 6 49
2011 HP-04 15 38 33 3 5 8 0 57 8 40

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 26 31 14 13 11 2 1 60 25 98
2017 HP-03 27 35 11 8 16 3 0 64 25 37
2017 HP-04 31 29 14 11 11 3 0 62 24 35
2014 HP 21 35 23 9 6 4 1 59 16 120
2014 HP-02 31 23 31 8 8 0 0 54 15 13
2014 HP-03 14 37 21 12 4 9 2 58 18 43
2014 HP-04 18 38 27 4 11 2 0 57 16 45
2011 HP 20 37 20 10 7 7 0 61 18 121
2011 HP-03 16 41 20 8 4 10 0 64 14 49
2011 HP-04 20 38 20 13 8 3 0 59 21 40
2008 HP 12 53 10 6 6 6 6 74 14 49
2008 HP-03 9 64 18 9 0 0 0 73 9 11
2008 HP-04 10 52 5 5 14 10 5 72 22 21

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 18 35 17 11 13 1 4 56 26 98
2017 HP-03 22 42 8 6 19 0 3 66 26 36
2017 HP-04 19 25 25 11 11 3 6 48 24 36
2014 HP 13 37 28 9 8 4 2 52 18 120
2014 HP-02 23 31 31 0 15 0 0 54 15 13
2014 HP-03 9 30 40 7 6 5 2 43 14 43
2014 HP-04 7 44 18 13 11 7 0 55 26 45
2011 HP 7 36 25 15 8 7 2 47 25 122
2011 HP-03 6 31 33 12 12 4 2 39 26 49
2011 HP-04 5 38 23 18 10 8 0 46 30 40
2011 HP-05 10 50 10 10 0 20 0 75 13 10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 20 32 12 12 18 3 2 55 32 98
2017 HP-03 22 31 11 11 22 3 0 54 34 36
2017 HP-04 17 28 11 14 22 6 3 48 39 36
2014 HP 17 33 19 10 16 5 0 52 27 119
2014 HP-02 23 8 31 8 15 15 0 36 27 13
2014 HP-03 14 24 19 17 19 7 0 41 38 42
2014 HP-04 16 44 18 2 18 2 0 61 20 45
2011 HP 17 34 19 14 15 2 0 52 29 122
2011 HP-03 8 35 24 14 18 0 0 43 33 49
2011 HP-04 23 40 13 13 10 3 0 64 23 40
2011 HP-05 20 20 20 30 10 0 0 40 40 10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 60 15 9 0 5 2 8 84 6 99
2017 HP-03 59 11 11 0 14 3 3 74 14 37
2017 HP-04 69 11 6 0 0 0 14 94 0 36
2014 HP 57 17 8 0 0 3 15 91 0 120
2014 HP-02 62 8 8 0 0 0 23 90 0 13
2014 HP-03 49 23 5 0 0 5 19 94 0 43
2014 HP-04 62 9 11 0 0 4 13 86 0 45

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 66 19 5 0 4 2 3 90 4 99
2017 HP-03 70 8 5 0 11 3 3 83 11 37
2017 HP-04 69 22 3 0 0 3 3 97 0 36
2014 HP 63 19 7 0 2 3 7 91 2 120
2014 HP-02 69 15 0 0 0 8 8 100 0 13
2014 HP-03 53 23 9 0 2 2 9 87 3 43
2014 HP-04 78 9 7 0 0 2 4 93 0 45
2011 HP 65 21 6 1 1 2 5 92 2 121
2011 HP-03 61 24 4 2 0 4 4 93 2 49
2011 HP-04 73 15 5 0 3 0 5 92 3 40
2008 HP 53 20 10 0 2 4 10 86 2 49
2008 HP-03 55 18 18 0 0 9 0 80 0 11
2008 HP-04 52 24 10 0 5 5 5 84 5 21

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 21 27 15 16 16 0 4 50 34 99
2017 HP-03 19 30 11 14 24 0 3 50 39 37
2017 HP-04 31 22 14 14 17 0 3 54 31 36
2014 HP 12 31 19 18 16 3 1 44 36 120
2014 HP-02 23 23 23 23 8 0 0 46 31 13
2014 HP-03 9 28 19 21 18 5 0 39 41 43
2014 HP-04 13 33 16 16 18 2 2 49 35 45
2011 HP 18 35 17 19 9 1 1 54 29 121
2011 HP-03 20 29 14 24 12 0 0 49 37 49
2011 HP-04 15 40 20 13 8 3 3 58 21 40
2008 HP 8 35 20 16 20 0 0 43 37 49
2008 HP-03 0 55 18 18 9 0 0 55 27 11
2008 HP-04 10 19 38 5 29 0 0 29 33 21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 15 23 19 9 23 1 9 42 36 99
2017 HP-03 19 16 16 19 24 3 3 37 46 37
2017 HP-04 19 22 19 3 25 0 11 47 31 36
2014 HP 13 23 22 15 22 2 5 38 39 120
2014 HP-02 23 23 8 15 15 0 15 55 36 13
2014 HP-03 9 21 19 19 27 2 2 32 48 43
2014 HP-04 11 29 22 13 16 2 7 44 32 45
2011 HP 8 24 25 17 20 2 4 35 39 121
2011 HP-03 12 16 20 16 27 6 2 31 47 49
2011 HP-04 5 33 20 15 23 0 5 39 39 40
2008 HP 8 6 27 10 33 4 12 17 51 49
2008 HP-03 0 18 9 9 45 9 9 22 67 11
2008 HP-04 10 5 24 14 38 5 5 16 58 21

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 12 30 24 14 15 2 2 44 31 98
2017 HP-03 19 24 22 16 19 0 0 43 35 37
2017 HP-04 11 25 25 11 19 6 3 39 33 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 23 35 24 6 5 4 3 62 12 99
2017 HP-03 22 38 22 5 5 5 3 65 12 37
2017 HP-04 28 25 25 6 8 6 3 58 15 36
2014 HP 20 45 23 3 3 4 2 69 6 120
2014 HP-02 38 15 31 15 0 0 0 54 15 13
2014 HP-03 9 54 25 0 7 5 0 66 7 43
2014 HP-04 20 42 24 2 2 4 4 68 5 45

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 30 35 20 8 4 1 1 67 12 99
2017 HP-03 32 32 19 8 8 0 0 65 16 37
2017 HP-04 33 31 25 6 3 3 0 66 9 36
2014 HP 24 39 25 1 6 3 2 66 8 120
2014 HP-02 38 23 31 0 8 0 0 62 8 13
2014 HP-03 16 37 37 2 5 0 2 55 7 43
2014 HP-04 24 44 16 2 7 4 2 74 10 45
2011 HP 16 42 25 8 3 4 2 62 12 122
2011 HP-03 14 43 24 12 4 2 0 58 17 49
2011 HP-04 15 40 25 5 3 10 3 63 9 40
2011 HP-05 10 50 30 10 0 0 0 60 10 10

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 31 35 15 8 9 0 2 66 18 98
2017 HP-03 36 25 19 8 11 0 0 61 19 36
2017 HP-04 33 36 8 11 8 0 3 71 20 36
2014 HP 29 39 16 7 8 1 2 69 14 119
2014 HP-02 38 31 23 8 0 0 0 69 8 13
2014 HP-03 16 47 16 6 9 2 2 66 17 43
2014 HP-04 33 31 13 9 11 0 2 66 20 45
2011 HP 25 41 20 8 6 0 1 66 14 122
2011 HP-03 16 45 24 10 4 0 0 61 14 49
2011 HP-04 28 38 18 8 8 0 3 67 15 40
2011 HP-05 20 50 20 10 0 0 0 70 10 10
2008 HP 20 51 12 4 12 0 0 71 16 49
2008 HP-03 18 45 36 0 0 0 0 64 0 11
2008 HP-04 14 48 5 10 24 0 0 62 33 21

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 30 24 18 9 17 0 1 55 27 99
2017 HP-03 30 27 16 11 16 0 0 57 27 37
2017 HP-04 36 14 22 6 22 0 0 50 28 36
2014 HP 18 35 18 18 10 0 1 54 28 120
2014 HP-02 23 31 23 8 8 0 8 58 17 13
2014 HP-03 12 40 26 14 9 0 0 51 23 43
2014 HP-04 27 24 11 24 13 0 0 51 38 45
2011 HP 22 35 22 8 10 1 2 58 19 121
2011 HP-03 16 35 24 8 10 2 4 54 20 49
2011 HP-04 26 33 15 13 13 0 0 59 26 39
2011 HP-05 20 60 10 10 0 0 0 80 10 10

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 23 27 20 11 17 0 1 51 29 99
2017 HP-03 27 22 24 16 11 0 0 49 27 37
2017 HP-04 28 22 17 3 31 0 0 50 33 36
2014 HP 21 31 22 14 12 0 0 52 26 120
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 14 35 20 16 14 0 0 49 30 43
2014 HP-04 29 20 22 13 16 0 0 49 29 45
2011 HP 19 35 25 13 7 1 0 55 20 122
2011 HP-03 12 35 35 14 4 0 0 47 18 49
2011 HP-04 20 35 18 15 10 3 0 56 26 40
2011 HP-05 20 50 20 10 0 0 0 70 10 10
2008 HP 20 45 16 8 8 2 0 67 17 49
2008 HP-03 18 64 18 0 0 0 0 82 0 11
2008 HP-04 19 33 19 10 14 5 0 55 25 21

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 27 31 15 5 17 3 1 61 23 99
2017 HP-03 32 27 14 11 14 3 0 61 25 37
2017 HP-04 33 25 14 0 22 6 0 62 24 36
2014 HP 20 31 18 12 10 9 1 57 24 120
2014 HP-02 38 38 15 8 0 0 0 77 8 13
2014 HP-03 9 30 19 14 16 9 2 45 34 43
2014 HP-04 27 31 16 9 9 9 0 63 20 45
2011 HP 25 29 17 11 12 6 0 57 24 122
2011 HP-03 27 27 24 10 12 0 0 53 22 49
2011 HP-04 28 30 13 13 13 5 0 61 26 40
2011 HP-05 20 40 0 10 0 30 0 86 14 10
2008 HP 27 25 25 8 6 8 0 57 16 48
2008 HP-03 18 36 27 0 0 18 0 67 0 11
2008 HP-04 24 24 19 19 10 5 0 50 30 21
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 HP 16 48 36 99
2017 HP-03 8 46 46 37
2017 HP-04 28 53 19 36
2014 HP 20 47 33 120
2014 HP-02 8 77 15 13
2014 HP-03 16 47 37 43
2014 HP-04 20 40 40 45
2011 HP 18 55 27 121
2011 HP-03 24 49 27 49
2011 HP-04 15 59 26 39
2011 HP-05 20 70 10 10

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 HP 50 6 13 19 0 13 16
2017 HP-04 60 0 10 10 0 20 10
2014 HP 38 8 8 38 9999 7 24
2011 HP 41 9 9 23 9999 18 22
2011 HP-03 42 8 17 8 9999 25 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HP 23 77 99
2017 HP-03 22 78 37
2017 HP-04 22 78 36
2014 HP 15 85 120
2014 HP-03 14 86 43
2014 HP-04 16 84 45

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 HP 61 23
2014 HP 72 18

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 HP 61 23
2014 HP 56 18

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 HP 0 23
2014 HP 0 18

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 HP 0 23

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 HP 0 23

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 HP 48 23
2014 HP 50 18

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 HP 57 23
2014 HP 39 18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 HP 35 23
2014 HP 39 18

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 HP 39 23
2014 HP 44 18

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 HP 30 23
2014 HP 28 18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 HP 57 23
2014 HP 39 18

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 HP 57 23
2014 HP 50 18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 HP 0 23

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 HP 30 23

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 HP 48 23
2014 HP 61 18

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 HP 35 23
2014 HP 39 18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 HP 22 23

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 HP 35 23
2014 HP 61 18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 HP 43 23
2014 HP 33 18

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 HP 26 23

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 HP 26 19
2014 HP 0 15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 HP 0 19
2014 HP 0 15

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 HP 0 19
2014 HP 0 15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 HP 0 19

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 HP 0 19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 HP 32 19
2014 HP 40 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 HP 53 19
2014 HP 47 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 HP 63 19
2014 HP 47 15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HP 100 0 23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 19 24 16 8 15 11 6 52 28 99
2017 HP-03 19 22 16 16 11 11 5 48 32 37
2017 HP-04 25 19 17 6 14 14 6 55 24 36
2014 HP 19 28 20 8 10 11 3 55 21 120
2014 HP-02 31 8 15 15 8 23 0 50 30 13
2014 HP-03 5 44 19 9 7 13 2 58 19 43
2014 HP-04 29 18 24 7 11 4 7 53 20 45

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 26 31 13 11 11 5 2 61 25 97
2017 HP-03 19 32 16 14 11 5 3 56 26 37
2017 HP-04 32 29 12 12 12 3 0 64 24 34
2014 HP 20 43 17 7 5 8 1 69 13 120
2014 HP-02 23 31 23 8 8 8 0 58 17 13
2014 HP-03 5 56 21 7 5 4 2 65 13 43
2014 HP-04 29 31 16 4 7 13 0 69 13 45
2011 HP 20 41 21 9 7 2 0 62 16 122
2011 HP-03 18 37 24 14 4 2 0 56 19 49
2011 HP-04 20 48 13 5 10 5 0 71 16 40
2011 HP-05 40 30 20 10 0 0 0 70 10 10
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 35 50 10 2 1 1 0 87 3 99
2017 HP-03 35 43 16 3 3 0 0 78 5 37
2017 HP-04 36 53 6 3 0 3 0 91 3 36
2014 HP 23 63 10 3 2 0 0 85 5 120
2014 HP-02 23 54 8 8 8 0 0 77 15 13
2014 HP-03 21 51 18 7 2 0 0 73 9 43
2014 HP-04 16 80 4 0 0 0 0 96 0 45
2011 HP 23 62 11 2 1 0 0 85 3 122
2011 HP-03 22 63 12 0 2 0 0 86 2 49
2011 HP-04 23 60 13 5 0 0 0 83 5 40
2011 HP-05 20 70 10 0 0 0 0 90 0 10
2008 HP 33 53 4 4 4 2 0 88 8 49
2008 HP-03 45 55 0 0 0 0 0 100 0 11
2008 HP-04 29 52 5 5 5 5 0 85 10 21

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 12 29 25 13 12 8 0 45 28 99
2017 HP-03 11 27 24 14 19 5 0 40 34 37
2017 HP-04 17 31 17 14 8 14 0 55 26 36
2014 HP 6 25 31 16 15 7 0 33 34 120
2014 HP-02 15 15 38 15 15 0 0 31 31 13
2014 HP-03 2 19 42 18 7 12 0 24 28 43
2014 HP-04 4 27 27 11 24 7 0 33 38 45
2011 HP 7 36 20 20 12 6 0 45 34 122
2011 HP-03 6 31 20 24 12 6 0 39 39 49
2011 HP-04 5 40 25 13 10 8 0 49 24 40
2011 HP-05 0 40 20 30 10 0 0 40 40 10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 31 38 10 10 8 2 0 71 19 99
2017 HP-03 30 27 14 11 16 3 0 58 28 37
2017 HP-04 31 42 14 14 0 0 0 72 14 36
2014 HP 33 40 14 5 3 3 1 77 8 120
2014 HP-02 46 15 15 0 15 8 0 67 17 13
2014 HP-03 28 33 23 4 2 7 2 67 7 43
2014 HP-04 38 47 9 4 2 0 0 84 7 45
2011 HP 33 41 7 9 7 2 0 76 17 122
2011 HP-03 31 39 10 10 8 2 0 71 19 49
2011 HP-04 38 43 3 5 8 5 0 84 13 40
2011 HP-05 30 30 10 30 0 0 0 60 30 10
2008 HP 37 41 14 4 2 2 0 79 6 49
2008 HP-03 45 36 18 0 0 0 0 82 0 11
2008 HP-04 43 29 14 10 5 0 0 71 14 21

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 23 32 16 10 11 7 0 60 23 99
2017 HP-03 24 24 16 14 16 5 0 51 31 37
2017 HP-04 22 28 25 6 11 8 0 55 18 36
2014 HP 17 28 19 11 16 8 1 49 30 120
2014 HP-02 23 23 23 8 15 8 0 50 25 13
2014 HP-03 9 16 26 18 12 16 2 32 37 43
2014 HP-04 20 27 16 11 24 2 0 48 36 45
2011 HP 16 40 17 16 7 4 0 58 24 122
2011 HP-03 12 39 20 12 12 4 0 53 26 49
2011 HP-04 18 38 20 18 0 8 0 59 19 40
2011 HP-05 20 40 20 20 0 0 0 60 20 10
2008 HP 16 47 16 10 4 6 0 67 15 49
2008 HP-03 18 64 0 9 0 9 0 90 10 11
2008 HP-04 19 33 24 14 5 5 0 55 20 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HP 7 93 97
2014 HP-03 0 100 43
2014 HP-04 0 100 45

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 21 23 27 6 3 12 7 55 11 99
2017 HP-03 16 22 27 3 8 19 5 50 14 37
2017 HP-04 25 19 31 8 0 11 6 53 10 36
2014 HP 15 33 27 1 2 20 3 62 3 120
2014 HP-02 31 15 23 0 15 15 0 55 18 13
2014 HP-03 2 49 19 0 0 25 5 73 0 43
2014 HP-04 20 22 33 2 0 18 4 54 3 45

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 30 27 21 6 5 6 4 64 12 99
2017 HP-03 19 24 30 5 5 11 5 52 13 37
2017 HP-04 31 36 17 6 6 3 3 71 12 36
2014 HP 22 42 23 3 1 9 2 71 4 120
2014 HP-02 23 38 15 8 8 8 0 67 17 13
2014 HP-03 9 58 21 0 0 9 2 76 0 43
2014 HP-04 29 22 31 4 0 11 2 59 5 45
2011 HP 26 41 21 4 2 6 0 71 7 121
2011 HP-03 24 37 22 10 0 6 0 65 11 49
2011 HP-04 26 46 15 0 5 8 0 78 6 39
2011 HP-05 30 40 20 0 0 10 0 78 0 10
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 13 19 20 15 33 0 0 32 48 98
2017 HP-03 5 19 24 19 32 0 0 24 51 37
2017 HP-04 8 25 22 8 36 0 0 33 44 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 40 29 16 7 5 0 2 71 12 99
2017 HP-03 38 35 14 11 3 0 0 73 14 37
2017 HP-04 44 28 17 3 3 0 6 76 6 36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 43 31 12 6 3 0 5 78 10 99
2017 HP-03 38 41 11 8 3 0 0 78 11 37
2017 HP-04 50 22 8 6 3 0 11 81 9 36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 24 25 25 12 12 0 1 50 25 99
2017 HP-03 22 32 27 14 5 0 0 54 19 37
2017 HP-04 22 19 25 14 17 0 3 43 31 36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 46 22 14 6 9 0 2 70 16 99
2017 HP-03 57 8 16 11 8 0 0 65 19 37
2017 HP-04 44 31 14 3 6 0 3 77 9 36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 28 32 14 14 11 0 0 60 25 99
2017 HP-03 30 32 8 11 19 0 0 62 30 37
2017 HP-04 33 28 19 14 6 0 0 61 19 36

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 31 27 24 9 8 0 0 58 17 99
2017 HP-03 30 35 24 5 5 0 0 65 11 37
2017 HP-04 31 25 19 14 11 0 0 56 25 36

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 28 28 18 15 6 0 4 59 22 99
2017 HP-03 22 41 14 16 8 0 0 62 24 37
2017 HP-04 39 22 17 14 3 0 6 65 18 36

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 31 23 18 15 9 1 2 56 25 99
2017 HP-03 30 30 5 22 11 3 0 61 33 37
2017 HP-04 36 19 22 11 8 0 3 57 20 36

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 38 28 18 5 7 1 2 68 13 98
2017 HP-03 38 32 19 5 3 0 3 72 8 37
2017 HP-04 43 31 11 6 3 3 3 79 9 35

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 53 31 8 4 4 0 0 84 8 99
2017 HP-03 54 35 8 3 0 0 0 89 3 37
2017 HP-04 53 31 6 6 6 0 0 83 11 36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 60 13 12 5 8 1 0 74 13 99
2017 HP-03 54 22 16 3 5 0 0 76 8 37
2017 HP-04 69 8 8 6 6 3 0 80 11 36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 34 38 13 7 7 0 0 72 14 98
2017 HP-03 22 47 14 11 6 0 0 69 17 36
2017 HP-04 50 25 17 3 6 0 0 75 8 36

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 45 19 14 8 13 0 0 64 21 99
2017 HP-03 46 16 14 8 16 0 0 62 24 37
2017 HP-04 44 17 17 11 11 0 0 61 22 36

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 55 14 9 1 5 0 16 82 7 99
2017 HP-03 73 5 5 0 0 0 16 94 0 37
2017 HP-04 56 14 17 3 0 0 11 78 3 36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 61 22 9 3 2 0 2 85 5 99
2017 HP-03 62 19 8 3 3 0 5 86 6 37
2017 HP-04 67 14 14 6 0 0 0 81 6 36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 51 19 16 7 6 0 0 71 13 99
2017 HP-03 43 30 19 5 3 0 0 73 8 37
2017 HP-04 50 11 19 11 8 0 0 61 19 36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 53 34 11 0 2 0 0 87 2 99
2017 HP-03 54 35 11 0 0 0 0 89 0 37
2017 HP-04 56 33 8 0 3 0 0 89 3 36

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 18 26 36 7 11 1 1 45 19 99
2017 HP-03 11 32 38 3 16 0 0 43 19 37
2017 HP-04 31 19 31 11 6 0 3 51 17 36

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 6 18 34 22 17 1 1 40 25 99
2017 HP-03 5 19 32 27 14 3 0 42 25 37
2017 HP-04 3 19 25 22 28 0 3 51 23 36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 12 33 18 10 16 9 1 50 30 98
2017 HP-03 5 32 19 11 24 8 0 41 38 37
2017 HP-04 22 31 11 11 11 14 0 61 26 36

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 15 32 11 18 20 2 1 49 39 98
2017 HP-03 14 32 8 24 19 3 0 47 44 37
2017 HP-04 26 26 14 17 14 3 0 53 32 35
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HP 17 83 99
2017 HP-03 22 78 37
2017 HP-04 17 83 36
2014 HP 9 91 120
2014 HP-03 14 86 43

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 HP 70 30 17
2014 HP 80 20 10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 17 23 0 43 17 0 0 40 60 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 8 14 28 21 27 1 0 8 92 99
2017 HP-03 3 14 35 22 27 0 0 3 97 37
2017 HP-04 3 11 31 25 31 0 0 3 97 36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 HP 17 90
2017 HP-03 17 36
2017 HP-04 17 35

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 HP 23 90
2017 HP-03 25 36
2017 HP-04 20 35

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 HP 14 90
2017 HP-03 11 36
2017 HP-04 17 35

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 HP 78 90
2017 HP-03 75 36
2017 HP-04 83 35

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 HP 4 90
2017 HP-03 6 36
2017 HP-04 3 35

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 HP 36 90
2017 HP-03 42 36
2017 HP-04 37 35

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 HP 2 25 15 15 1 42 88
2017 HP-03 3 25 11 19 0 42 36
2017 HP-04 3 30 12 12 0 42 33

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 6 21 18 20 30 3 1 29 52 90
2017 HP-03 6 25 17 22 28 3 0 31 51 36
2017 HP-04 3 17 26 17 31 6 0 21 52 35

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 HP 4 14 16 16 47 1 2 20 64 90
2017 HP-03 6 17 19 14 44 0 0 22 58 36
2017 HP-04 0 14 17 23 46 0 0 14 69 35
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