2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - FR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	20	55	5	14	6	75	20	138
2017	FR-01	22	59	3	10	6	81	16	63
2017	FR-02	27	39	12	15	6	67	21	33
2017	FR-03	8	60	0	28	4	68	32	25
2014	FR	24	50	6	10	10	74	20	154
2014	FR-01	24	46	7	15	7	70	22	67
2014	FR-02	25	55	8	3	10	80	13	40
2014	FR-03	25	46	4	8	17	71	25	24
2014	FR-04	31	38	0	15	15	69	31	13
2011	FR	22	55	8	11	5	77	16	171
2011	FR-01	21	53	6	15	6	74	21	72
2011	FR-02	26	50	9	9	7	76	15	46
2011	FR-03	21	61	7	7	4	82	11	28
2011	FR-06	20	70	10	0	0	90	0	10
2008	FR	23	56	7	7	8	79	14	90
2008	FR-01	14	57	12	12	5	71	17	42
2008	FR-02	29	61	0	4	7	89	11	28
2008	FR-03	20	60	10	0	10	80	10	10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	54	27	9	6	2	1	1	82	8	138
2017	FR-01	56	30	6	3	3	2	0	87	6	63
2017	FR-02	52	24	18	6	0	0	0	76	6	33
2017	FR-03	32	32	12	16	4	0	4	67	21	25
2014	FR	59	31	5	3	1	1	1	91	3	154
2014	FR-01	60	24	7	3	1	3	1	88	5	67
2014	FR-02	63	35	3	0	0	0	0	98	0	40
2014	FR-03	54	33	8	4	0	0	0	88	4	24
2014	FR-04	62	31	0	8	0	0	0	92	8	13
2011	FR	57	30	7	4	1	0	1	88	5	171
2011	FR-01	57	33	4	4	1	0	0	90	6	72
2011	FR-02	57	22	13	4	0	0	4	82	5	46
2011	FR-03	68	25	7	0	0	0	0	93	0	28
2011	FR-06	40	50	10	0	0	0	0	90	0	10
2008	FR	62	28	4	3	2	0	0	90	6	90
2008	FR-01	69	24	2	0	5	0	0	93	5	42
2008	FR-02	54	29	11	7	0	0	0	82	7	28
2008	FR-03	50	40	0	10	0	0	0	90	10	10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	68	20	7	2	1	2	90	4	138
2017	FR-01	65	25	5	0	3	2	92	3	63
2017	FR-02	70	12	15	3	0	0	82	3	33
2017	FR-03	60	20	4	8	0	8	87	9	25
2014	FR	65	25	4	3	2	1	91	5	154
2014	FR-01	67	24	3	1	1	3	94	3	67
2014	FR-02	63	33	3	3	0	0	95	3	40
2014	FR-03	54	25	8	4	8	0	79	13	24
2014	FR-04	85	8	8	0	0	0	92	0	13
2011	FR	68	19	8	2	1	2	90	2	171
2011	FR-01	65	22	7	1	1	3	90	3	72
2011	FR-02	72	17	7	0	0	4	93	0	46
2011	FR-03	75	14	4	7	0	0	89	7	28
2011	FR-06	60	20	20	0	0	0	80	0	10
2008	FR	64	27	4	2	2	0	91	4	90
2008	FR-01	71	21	2	2	2	0	93	5	42
2008	FR-02	54	32	11	0	4	0	86	4	28
2008	FR-03	60	30	0	10	0	0	90	10	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	30	35	8	12	14	1	66	26	137
2017	FR-01	27	35	10	13	15	0	63	27	62
2017	FR-02	27	36	6	15	15	0	64	30	33
2017	FR-03	32	40	8	4	12	4	75	17	25
2014	FR	27	32	5	18	19	0	58	36	154
2014	FR-01	12	33	4	24	27	0	45	51	67
2014	FR-02	28	40	10	10	13	0	68	23	40
2014	FR-03	46	17	0	21	17	0	63	38	24
2014	FR-04	54	15	8	8	15	0	69	23	13
2011	FR	20	29	9	17	25	1	49	42	171
2011	FR-01	13	30	7	24	27	0	42	51	71
2011	FR-02	24	26	11	15	22	2	51	38	46
2011	FR-03	32	21	11	11	25	0	54	36	28
2011	FR-04	10	20	10	20	40	0	30	60	10
2011	FR-06	20	60	10	0	10	0	80	10	10

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	25	35	8	18	13	1	61	31	138
2017	FR-01	29	35	8	14	13	2	65	27	63
2017	FR-02	18	42	12	15	12	0	61	27	33
2017	FR-03	20	28	0	36	16	0	48	52	25
2014	FR	19	44	10	10	16	0	63	27	154
2014	FR-01	25	33	10	9	22	0	58	31	67
2014	FR-02	10	65	8	10	8	0	75	18	40
2014	FR-03	13	42	13	13	21	0	54	33	24
2014	FR-04	31	38	8	8	15	0	69	23	13
2011	FR	32	45	9	12	2	0	76	14	170
2011	FR-01	24	54	8	10	4	0	78	14	72
2011	FR-02	30	43	11	13	2	0	74	15	46
2011	FR-03	36	29	14	21	0	0	64	21	28
2011	FR-06	80	20	0	0	0	0	100	0	10
2008	FR	22	50	8	11	9	0	72	20	90
2008	FR-01	17	48	7	14	14	0	64	29	42
2008	FR-02	32	50	7	4	7	0	82	11	28
2008	FR-03	10	50	10	30	0	0	60	30	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	77	20	2	0	1	97	1	136
2017	FR-01	81	15	3	0	2	95	2	62
2017	FR-02	72	25	3	0	0	97	0	32
2017	FR-03	76	24	0	0	0	100	0	25
2014	FR	68	29	3	1	1	96	1	154
2014	FR-01	64	34	0	1	0	99	1	67
2014	FR-02	75	20	5	0	0	95	0	40
2014	FR-03	58	33	8	0	0	92	0	24
2014	FR-04	77	15	0	0	8	92	8	13
2011	FR	66	25	6	2	1	91	3	171
2011	FR-01	68	22	6	4	0	90	4	72
2011	FR-02	65	28	4	2	0	93	2	46
2011	FR-03	64	25	11	0	0	89	0	28
2011	FR-06	90	10	0	0	0	100	0	10
2008	FR	67	27	6	1	0	93	1	90
2008	FR-01	64	29	7	0	0	93	0	42
2008	FR-02	68	25	4	4	0	93	4	28
2008	FR-03	70	30	0	0	0	100	0	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	74	24	1	1	1	97	1	136
2017	FR-01	79	18	2	0	2	97	2	62
2017	FR-02	66	31	3	0	0	97	0	32
2017	FR-03	72	28	0	0	0	100	0	25
2014	FR	69	27	1	1	1	97	2	154
2014	FR-01	63	34	0	3	0	97	3	67
2014	FR-02	75	25	0	0	0	100	0	40
2014	FR-03	75	17	8	0	0	92	0	24
2014	FR-04	77	15	0	0	8	92	8	13
2011	FR	66	29	2	1	1	96	2	170
2011	FR-01	60	35	1	3	1	94	4	72
2011	FR-02	74	22	4	0	0	96	0	46
2011	FR-03	64	32	4	0	0	96	0	28
2011	FR-06	100	0	0	0	0	100	0	10
2008	FR	58	38	2	1	1	96	2	90
2008	FR-01	55	40	0	2	2	95	5	42
2008	FR-02	54	39	7	0	0	93	0	28
2008	FR-03	80	20	0	0	0	100	0	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	37	37	7	11	8	74	19	136
2017	FR-01	40	34	6	15	5	74	19	62
2017	FR-02	34	34	13	6	13	69	19	32
2017	FR-03	28	40	8	16	8	68	24	25
2014	FR	34	43	7	9	7	77	16	153
2014	FR-01	25	39	10	16	9	64	25	67
2014	FR-02	45	43	3	8	3	88	10	40
2014	FR-03	39	48	4	0	9	87	9	23
2014	FR-04	38	46	0	0	15	85	15	13

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	39	32	13	8	9	0	0	71	17	136
2017	FR-01	34	37	8	10	11	0	0	71	21	62
2017	FR-02	38	25	22	9	6	0	0	63	16	32
2017	FR-03	44	24	16	8	8	0	0	68	16	25
2014	FR	33	34	19	7	5	1	1	68	13	154
2014	FR-01	24	33	22	12	6	1	1	58	18	67
2014	FR-02	40	38	18	3	3	0	0	78	5	40
2014	FR-03	42	29	13	8	8	0	0	71	17	24
2014	FR-04	54	23	15	0	8	0	0	77	8	13
2011	FR	36	36	15	6	6	1	0	72	12	171
2011	FR-01	36	33	13	10	6	3	0	71	16	72
2011	FR-02	41	30	20	2	7	0	0	72	9	46
2011	FR-03	36	39	14	7	4	0	0	75	11	28
2011	FR-06	20	50	20	10	0	0	0	70	10	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	45	27	6	10	12	1	0	73	21	136
2017	FR-01	50	23	6	6	13	2	0	74	20	62
2017	FR-02	34	31	6	16	13	0	0	66	28	32
2017	FR-03	52	28	0	16	4	0	0	80	20	25
2014	FR	42	23	6	8	19	0	2	66	28	154
2014	FR-01	45	24	3	6	21	0	1	70	27	67
2014	FR-02	40	23	10	10	18	0	0	63	28	40
2014	FR-03	42	21	0	8	29	0	0	63	38	24
2014	FR-04	46	8	15	15	8	0	8	58	25	13
2011	FR	47	20	5	9	18	0	0	68	27	171
2011	FR-01	47	15	4	11	22	0	0	63	33	72
2011	FR-02	48	20	7	9	17	0	0	67	26	46
2011	FR-03	43	32	7	7	11	0	0	75	18	28
2011	FR-06	40	40	10	0	10	0	0	80	10	10
2008	FR	57	20	2	11	10	0	0	77	21	90
2008	FR-01	55	24	0	7	14	0	0	79	21	42
2008	FR-02	61	18	7	11	4	0	0	79	14	28
2008	FR-03	70	20	0	0	10	0	0	90	10	10

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	43	40	7	5	5	83	10	138
2017	FR-01	46	38	6	8	2	84	10	63
2017	FR-02	36	39	12	3	9	76	12	33
2017	FR-03	36	48	4	4	8	84	12	25
2014	FR	39	44	6	6	5	82	11	154
2014	FR-01	39	40	6	9	6	79	15	67
2014	FR-02	35	55	5	3	3	90	5	40
2014	FR-03	42	29	13	13	4	71	17	24
2014	FR-04	62	23	8	0	8	85	8	13
2011	FR	47	35	10	5	3	82	8	171
2011	FR-01	46	32	10	10	3	78	13	72
2011	FR-02	46	39	11	0	4	85	4	46
2011	FR-03	50	36	11	4	0	86	4	28
2011	FR-06	60	40	0	0	0	100	0	10
2008	FR	50	33	8	6	3	83	9	88
2008	FR-01	44	34	15	5	2	78	7	41
2008	FR-02	54	36	4	4	4	89	7	28
2008	FR-03	70	20	0	10	0	90	10	10

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	26	36	16	10	12	62	22	138
2017	FR-01	21	38	19	8	14	59	22	63
2017	FR-02	27	33	12	12	15	61	27	33
2017	FR-03	32	40	16	8	4	72	12	25
2014	FR	25	33	18	12	10	59	23	153
2014	FR-01	19	36	21	12	12	55	24	67
2014	FR-02	23	36	15	15	10	59	26	39
2014	FR-03	38	21	21	8	13	58	21	24
2014	FR-04	38	23	15	15	8	62	23	13
2011	FR	22	39	17	13	8	61	22	171
2011	FR-01	14	51	17	13	6	65	18	72
2011	FR-02	26	26	20	13	15	52	28	46
2011	FR-03	25	32	21	21	0	57	21	28
2011	FR-06	60	30	0	10	0	90	10	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	36	38	7	12	7	74	20	138
2017	FR-01	33	37	11	13	6	70	19	63
2017	FR-02	36	36	6	18	3	73	21	33
2017	FR-03	48	36	0	4	12	84	16	25

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	39	34	10	10	7	0	73	17	138
2017	FR-01	38	32	14	11	5	0	70	16	63
2017	FR-02	30	39	12	12	6	0	70	18	33
2017	FR-03	40	44	4	4	8	0	84	12	25
2014	FR	35	38	18	3	5	1	73	8	154
2014	FR-01	24	39	25	4	6	1	64	11	67
2014	FR-02	43	40	13	5	0	0	83	5	40
2014	FR-03	42	42	4	0	13	0	83	13	24
2014	FR-04	62	8	23	0	8	0	69	8	13
2011	FR	37	41	12	6	4	1	78	9	171
2011	FR-01	28	44	17	6	6	0	72	11	72
2011	FR-02	37	41	9	11	2	0	78	13	46
2011	FR-03	50	29	18	0	0	4	81	0	28
2011	FR-06	60	40	0	0	0	0	100	0	10
2008	FR	52	33	9	2	3	1	85	6	89
2008	FR-01	49	34	15	0	2	0	83	2	41
2008	FR-02	46	43	7	4	0	0	89	4	28
2008	FR-03	80	20	0	0	0	0	100	0	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	28	38	11	13	10	66	23	137
2017	FR-01	29	27	16	13	15	56	27	62
2017	FR-02	24	45	3	18	9	70	27	33
2017	FR-03	24	56	8	8	4	80	12	25

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	69	22	4	2	3	91	5	137
2017	FR-01	73	17	5	3	2	90	5	63
2017	FR-02	67	21	6	3	3	88	6	33
2017	FR-03	63	33	0	0	4	96	4	24
2014	FR	75	17	4	3	2	92	5	154
2014	FR-01	70	18	3	6	3	88	9	67
2014	FR-02	83	13	5	0	0	95	0	40
2014	FR-03	71	17	8	0	4	88	4	24
2014	FR-04	77	23	0	0	0	100	0	13
2011	FR	71	22	4	1	2	92	4	171
2011	FR-01	61	28	4	1	6	89	7	72
2011	FR-02	76	17	4	2	0	93	2	46
2011	FR-03	75	18	7	0	0	93	0	28
2011	FR-06	100	0	0	0	0	100	0	10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	32	32	13	13	10	64	23	136
2017	FR-01	21	32	17	17	13	52	30	63
2017	FR-02	42	24	9	18	6	67	24	33
2017	FR-03	35	43	13	0	9	78	9	23
2014	FR	23	36	14	13	13	60	26	154
2014	FR-01	9	36	19	15	21	45	36	67
2014	FR-02	33	35	15	13	5	68	18	40
2014	FR-03	29	50	4	8	8	79	17	24
2014	FR-04	46	15	15	15	8	62	23	13
2011	FR	27	40	16	11	6	67	17	171
2011	FR-01	15	42	17	17	10	57	26	72
2011	FR-02	39	33	15	9	4	72	13	46
2011	FR-03	32	46	21	0	0	79	0	28
2011	FR-06	50	50	0	0	0	100	0	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	39	28	12	12	9	67	21	137
2017	FR-01	29	25	22	13	11	54	24	63
2017	FR-02	42	33	6	9	9	76	18	33
2017	FR-03	42	46	0	8	4	88	13	24
2014	FR	28	37	14	11	10	65	21	154
2014	FR-01	16	37	13	16	16	54	33	67
2014	FR-02	35	38	18	3	8	73	10	40
2014	FR-03	29	50	4	13	4	79	17	24
2014	FR-04	46	15	15	15	8	62	23	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	37	33	7	12	11	1	0	71	23	137
2017	FR-01	35	29	8	17	11	0	0	63	29	63
2017	FR-02	36	30	9	9	12	3	0	69	22	33
2017	FR-03	38	50	4	4	4	0	0	88	8	24
2014	FR	28	37	14	11	9	0	0	65	20	153
2014	FR-01	23	36	17	11	14	0	0	59	24	66
2014	FR-02	35	40	10	13	3	0	0	75	15	40
2014	FR-03	21	42	17	8	13	0	0	63	21	24
2014	FR-04	46	15	15	15	8	0	0	62	23	13
2011	FR	36	42	11	8	3	0	1	78	11	171
2011	FR-01	31	51	8	7	1	0	1	83	9	71
2011	FR-02	48	28	13	7	4	0	0	76	11	46
2011	FR-03	36	39	18	7	0	0	0	75	7	28
2011	FR-04	30	40	0	20	10	0	0	70	30	10
2011	FR-06	30	60	0	10	0	0	0	90	10	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	61	29	4	5	1	90	7	135
2017	FR-01	61	27	5	6	0	89	6	62
2017	FR-02	52	39	3	3	3	91	6	33
2017	FR-03	70	22	4	4	0	91	4	23
2014	FR	58	32	8	1	1	90	1	154
2014	FR-01	54	36	9	1	0	90	1	67
2014	FR-02	58	35	8	0	0	93	0	40
2014	FR-03	58	25	17	0	0	83	0	24
2014	FR-04	69	23	0	0	8	92	8	13
2011	FR	59	29	7	5	1	88	5	171
2011	FR-01	58	28	4	8	1	86	10	72
2011	FR-02	57	33	7	4	0	89	4	46
2011	FR-03	57	32	11	0	0	89	0	28
2011	FR-06	90	10	0	0	0	100	0	10
2008	FR	64	30	2	2	1	94	3	89
2008	FR-01	56	41	2	0	0	98	0	41
2008	FR-02	79	18	0	0	4	96	4	28
2008	FR-03	70	20	0	10	0	90	10	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	45	37	12	4	1	1	82	6	138
2017	FR-01	59	29	11	0	0	2	89	0	63
2017	FR-02	27	45	15	9	3	0	73	12	33
2017	FR-03	28	44	16	8	4	0	72	12	25
2014	FR	36	37	19	3	4	1	74	7	154
2014	FR-01	45	36	18	0	0	1	82	0	67
2014	FR-02	30	38	20	8	5	0	68	13	40
2014	FR-03	33	42	13	8	4	0	75	13	24
2014	FR-04	38	38	8	0	15	0	77	15	13
2011	FR	30	35	26	6	1	2	67	7	171
2011	FR-01	39	38	17	3	0	4	80	3	72
2011	FR-02	28	41	22	7	2	0	70	9	46
2011	FR-03	18	46	32	4	0	0	64	4	28
2011	FR-06	20	0	60	20	0	0	20	20	10
2008	FR	29	42	22	6	1	0	71	7	90
2008	FR-01	31	52	12	5	0	0	83	5	42
2008	FR-02	29	43	25	4	0	0	71	4	28
2008	FR-03	10	20	60	10	0	0	30	10	10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	12	26	28	15	15	0	4	31	39	137
2017	FR-01	13	26	26	13	18	0	5	32	41	62
2017	FR-02	15	27	33	9	9	0	6	19	45	33
2017	FR-03	16	24	28	16	16	0	0	32	40	25
2014	FR	11	28	37	15	6	1	3	21	40	154
2014	FR-01	10	34	31	12	7	0	4	20	47	67
2014	FR-02	10	28	38	20	3	0	3	23	38	40
2014	FR-03	25	21	29	21	4	0	0	25	46	24
2014	FR-04	0	8	77	0	15	0	0	15	8	13
2011	FR	8	25	32	23	8	0	4	32	35	170
2011	FR-01	6	25	31	18	11	0	8	32	34	71
2011	FR-02	17	22	30	22	9	0	0	30	39	46
2011	FR-03	4	32	39	21	4	0	0	25	36	28
2011	FR-06	0	20	10	70	0	0	0	70	20	10
2008	FR	9	26	38	19	4	1	2	24	36	89
2008	FR-01	10	24	33	19	10	2	2	30	35	42
2008	FR-02	7	29	43	21	0	0	0	21	36	28

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	12	18	29	20	18	1	2	39	31	137
2017	FR-01	13	19	29	17	16	2	5	36	34	63
2017	FR-02	15	21	24	21	18	0	0	39	36	33
2017	FR-03	8	17	38	21	17	0	0	38	25	24
2014	FR	16	27	33	14	6	1	3	20	45	153
2014	FR-01	22	24	27	15	6	1	4	22	49	67
2014	FR-02	8	30	48	13	3	0	0	15	38	40
2014	FR-03	25	33	21	13	4	0	4	17	61	24
2014	FR-04	8	23	46	15	8	0	0	23	31	13
2011	FR	9	20	25	19	21	2	4	43	31	170
2011	FR-01	7	17	25	24	18	3	6	46	26	71
2011	FR-02	15	17	28	11	28	0	0	39	33	46
2011	FR-03	4	32	21	29	11	0	4	41	37	28
2011	FR-06	0	20	20	20	30	0	10	56	22	10
2008	FR	14	18	32	23	10	0	2	34	33	87
2008	FR-01	12	15	32	27	12	0	2	40	28	41
2008	FR-02	7	19	37	30	7	0	0	37	26	27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	24	22	18	22	9	1	4	32	48	137
2017	FR-01	24	21	11	24	11	2	8	39	49	63
2017	FR-02	30	18	21	24	3	0	3	28	50	33
2017	FR-03	21	25	29	17	8	0	0	25	46	24
2014	FR	27	29	21	12	4	3	4	17	60	154
2014	FR-01	27	27	18	15	3	3	7	20	60	67
2014	FR-02	18	43	20	13	3	3	3	16	63	40
2014	FR-03	38	25	25	8	4	0	0	13	63	24
2014	FR-04	23	23	38	8	8	0	0	15	46	13
2011	FR	25	19	32	14	7	1	3	21	46	170
2011	FR-01	23	18	37	10	4	1	7	15	45	71
2011	FR-02	26	17	33	13	11	0	0	24	43	46
2011	FR-03	18	18	25	32	7	0	0	39	36	28
2011	FR-06	30	50	10	10	0	0	0	10	80	10
2008	FR	17	22	38	10	7	2	3	18	41	87
2008	FR-01	17	20	46	5	7	2	2	13	38	41
2008	FR-02	11	26	33	15	11	0	4	27	38	27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	5	8	19	30	27	2	8	64	15	136
2017	FR-01	2	6	11	29	32	3	16	76	10	62
2017	FR-02	9	12	30	30	15	0	3	47	22	33
2017	FR-03	8	13	17	38	25	0	0	63	21	24
2014	FR	3	11	29	37	12	1	6	54	15	153
2014	FR-01	3	6	26	36	18	2	9	61	10	66
2014	FR-02	0	13	40	38	5	0	5	45	13	40
2014	FR-03	4	21	21	46	4	0	4	52	26	24
2014	FR-04	0	8	31	46	15	0	0	62	8	13
2011	FR	4	9	29	34	19	0	5	56	14	170
2011	FR-01	3	10	23	39	17	0	8	62	14	71
2011	FR-02	7	9	37	20	26	0	2	47	16	46
2011	FR-03	4	4	29	50	14	0	0	64	7	28
2011	FR-06	0	10	30	30	30	0	0	60	10	10
2008	FR	3	9	30	36	16	0	6	55	13	87
2008	FR-01	0	2	29	34	24	0	10	65	3	41
2008	FR-02	4	15	30	37	11	0	4	50	19	27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	17	18	19	23	15	2	7	42	38	137
2017	FR-01	13	11	22	21	16	3	14	44	29	63
2017	FR-02	27	21	12	27	12	0	0	39	48	33
2017	FR-03	17	25	13	25	21	0	0	46	42	24
2014	FR	23	21	29	15	9	1	3	25	46	154
2014	FR-01	24	16	27	16	13	0	3	31	42	67
2014	FR-02	18	28	28	20	5	0	3	26	46	40
2014	FR-03	33	25	29	8	0	0	4	9	61	24
2014	FR-04	15	15	46	8	15	0	0	23	31	13
2011	FR	18	21	28	21	11	0	2	32	40	170
2011	FR-01	15	14	32	25	10	0	3	36	30	71
2011	FR-02	20	24	33	9	15	0	0	24	43	46
2011	FR-03	18	21	21	25	11	0	4	37	41	28
2011	FR-06	10	60	10	20	0	0	0	20	70	10
2008	FR	11	19	33	24	9	1	2	34	31	90
2008	FR-01	5	14	36	26	12	2	5	41	21	42
2008	FR-02	7	18	43	29	4	0	0	32	25	28
2008	FR-03	40	20	10	20	10	0	0	30	60	10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	9	14	25	24	22	4	3	49	24	137
2017	FR-01	8	19	19	24	19	5	6	48	30	63
2017	FR-02	18	9	24	21	24	3	0	47	28	33
2017	FR-03	4	13	33	33	17	0	0	50	17	24
2014	FR	12	10	30	27	16	1	5	45	23	154
2014	FR-01	10	13	30	22	19	0	4	44	25	67
2014	FR-02	10	5	33	30	15	0	8	49	16	40
2014	FR-03	13	8	33	38	4	0	4	43	22	24
2014	FR-04	15	8	31	23	15	0	8	42	25	13
2011	FR	5	9	29	26	25	2	4	54	15	170
2011	FR-01	1	8	34	20	27	3	7	52	11	71
2011	FR-02	11	4	28	30	26	0	0	57	15	46
2011	FR-03	0	7	29	43	21	0	0	64	7	28
2011	FR-06	20	10	30	10	30	0	0	40	30	10
2008	FR	9	18	19	32	17	1	3	51	29	88
2008	FR-01	7	12	17	36	24	2	2	63	20	42
2008	FR-02	0	22	33	33	7	0	4	42	23	27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	15	20	30	18	10	1	7	30	37	137
2017	FR-01	11	17	32	11	14	0	14	30	33	63
2017	FR-02	24	15	24	27	3	3	3	32	42	33
2017	FR-03	13	29	38	13	8	0	0	21	42	24
2014	FR	19	18	31	18	5	2	6	25	41	154
2014	FR-01	24	18	33	13	3	1	7	18	46	67
2014	FR-02	8	18	33	28	10	0	5	39	26	40
2014	FR-03	21	33	25	17	0	0	4	17	57	24
2014	FR-04	15	8	38	23	8	0	8	33	25	13

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	70	12	7	1	4	1	7	88	5	138
2017	FR-01	73	11	8	0	3	0	5	88	3	63
2017	FR-02	64	9	6	3	6	3	9	83	10	33
2017	FR-03	60	20	8	0	4	0	8	87	4	25
2014	FR	74	11	5	2	1	0	6	91	3	154
2014	FR-01	79	7	4	1	1	0	6	92	3	67
2014	FR-02	68	15	5	3	3	0	8	89	5	40
2014	FR-03	71	8	8	4	0	0	8	86	5	24
2014	FR-04	77	15	8	0	0	0	0	92	0	13
2011	FR	71	8	11	1	2	0	8	85	3	171
2011	FR-01	70	10	10	0	3	0	7	86	3	71
2011	FR-02	70	7	13	0	0	0	11	85	0	46
2011	FR-03	82	4	11	0	0	0	4	89	0	28
2011	FR-04	80	10	0	0	0	0	10	100	0	10
2011	FR-06	40	0	30	10	0	0	20	50	13	10
2008	FR	67	17	2	1	2	0	11	94	4	90
2008	FR-01	74	12	0	2	2	0	10	95	5	42
2008	FR-02	57	29	7	0	0	0	7	92	0	28
2008	FR-03	60	20	0	0	10	0	10	89	11	10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	25	31	15	13	15	1	56	28	138
2017	FR-01	27	29	10	13	21	2	56	34	63
2017	FR-02	18	39	21	9	12	0	58	21	33
2017	FR-03	24	32	24	4	16	0	56	20	25
2014	FR	23	36	16	13	11	1	60	24	154
2014	FR-01	19	30	24	16	10	0	49	27	67
2014	FR-02	30	35	10	13	10	3	67	23	40
2014	FR-03	21	42	8	13	17	0	63	29	24
2014	FR-04	31	38	8	8	15	0	69	23	13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	36	33	6	12	12	1	69	25	138
2017	FR-01	22	38	8	13	17	2	61	31	63
2017	FR-02	55	24	0	12	9	0	79	21	33
2017	FR-03	40	32	4	16	8	0	72	24	25
2014	FR	31	36	10	13	10	1	67	24	154
2014	FR-01	27	34	9	18	12	0	61	30	67
2014	FR-02	28	40	8	13	10	3	69	23	40
2014	FR-03	33	29	13	8	17	0	63	25	24
2014	FR-04	46	38	8	8	0	0	85	8	13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	22	41	8	17	11	0	1	64	28	138
2017	FR-01	21	38	8	24	10	0	0	59	33	63
2017	FR-02	30	24	12	12	18	0	3	56	31	33
2017	FR-03	16	56	4	16	8	0	0	72	24	25
2014	FR	21	49	8	14	8	0	0	70	22	154
2014	FR-01	15	52	4	21	7	0	0	67	28	67
2014	FR-02	13	53	13	8	15	0	0	65	23	40
2014	FR-03	38	29	13	21	0	0	0	67	21	24
2014	FR-04	46	46	0	0	8	0	0	92	8	13
2011	FR	27	39	11	15	8	0	0	66	23	172
2011	FR-01	21	36	13	17	14	0	0	57	31	72
2011	FR-02	22	46	11	17	4	0	0	67	22	46
2011	FR-03	32	39	11	14	4	0	0	71	18	28
2011	FR-04	50	40	0	10	0	0	0	90	10	10
2011	FR-06	70	30	0	0	0	0	0	100	0	10
2008	FR	27	41	11	10	9	1	0	69	20	88
2008	FR-01	17	40	19	12	10	2	0	59	22	42
2008	FR-02	31	46	4	8	12	0	0	77	19	26
2008	FR-03	40	30	10	10	10	0	0	70	20	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	15	30	18	15	17	4	0	47	34	138
2017	FR-01	10	30	21	17	19	3	0	41	38	63
2017	FR-02	18	21	9	18	24	9	0	43	47	33
2017	FR-03	12	40	32	8	8	0	0	52	16	25
2014	FR	18	34	12	16	18	2	0	53	34	154
2014	FR-01	9	27	15	24	25	0	0	36	49	67
2014	FR-02	13	43	10	13	18	5	0	58	32	40
2014	FR-03	29	38	8	17	4	4	0	70	22	24
2014	FR-04	38	38	8	0	15	0	0	77	15	13
2011	FR	24	32	11	16	15	2	1	58	31	172
2011	FR-01	7	36	10	24	21	1	1	44	46	72
2011	FR-02	30	26	15	15	13	0	0	57	28	46
2011	FR-03	29	39	14	11	7	0	0	68	18	28
2011	FR-04	40	40	0	0	10	10	0	89	11	10
2011	FR-06	100	0	0	0	0	0	0	100	0	10
2008	FR	27	26	10	20	15	1	0	54	36	88
2008	FR-01	21	19	10	31	17	2	0	41	49	42
2008	FR-02	27	42	12	8	12	0	0	69	19	26
2008	FR-03	40	20	0	20	20	0	0	60	40	10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	12	28	14	25	19	4	41	45	138
2017	FR-01	5	29	14	30	17	5	35	50	63
2017	FR-02	18	18	18	18	24	3	38	44	33
2017	FR-03	12	32	12	24	20	0	44	44	25
2014	FR	6	26	19	20	26	3	33	47	154
2014	FR-01	4	19	22	25	27	1	24	53	67
2014	FR-02	5	25	18	15	33	5	32	50	40
2014	FR-03	8	33	17	21	21	0	42	42	24
2014	FR-04	15	38	8	8	23	8	58	33	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	20	46	15	9	9	1	67	18	137
2017	FR-01	19	43	21	11	6	0	62	17	63
2017	FR-02	12	55	9	15	6	3	69	22	33
2017	FR-03	25	50	8	0	17	0	75	17	24
2014	FR	16	55	11	12	6	0	71	18	154
2014	FR-01	13	52	12	15	7	0	66	22	67
2014	FR-02	18	55	15	5	8	0	73	13	40
2014	FR-03	13	54	13	17	4	0	67	21	24
2014	FR-04	38	46	0	15	0	0	85	15	13

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	38	35	14	6	7	0	73	13	138
2017	FR-01	43	32	14	2	10	0	75	11	63
2017	FR-02	42	33	9	9	6	0	76	15	33
2017	FR-03	20	44	20	12	4	0	64	16	25
2014	FR	33	44	13	5	5	0	77	10	154
2014	FR-01	31	42	15	4	7	0	73	12	67
2014	FR-02	33	50	13	5	0	0	83	5	40
2014	FR-03	33	50	4	13	0	0	83	13	24
2014	FR-04	46	23	15	0	15	0	69	15	13
2011	FR	36	40	12	9	2	0	77	12	171
2011	FR-01	34	45	14	7	0	0	79	7	71
2011	FR-02	35	37	15	11	2	0	72	13	46
2011	FR-03	39	39	7	11	4	0	79	14	28
2011	FR-04	40	40	0	10	10	0	80	20	10
2011	FR-06	60	20	10	10	0	0	80	10	10
2008	FR	43	33	3	8	11	1	77	20	88
2008	FR-01	48	31	7	7	7	0	79	14	42
2008	FR-02	35	50	0	8	8	0	85	15	26
2008	FR-03	50	30	0	10	10	0	80	20	10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	43	34	9	6	7	78	13	138
2017	FR-01	49	29	10	5	8	78	13	63
2017	FR-02	45	42	6	0	6	88	6	33
2017	FR-03	28	32	20	12	8	60	20	25
2014	FR	38	41	12	3	6	79	9	154
2014	FR-01	37	40	13	4	4	78	9	67
2014	FR-02	48	43	8	3	0	90	3	40
2014	FR-03	29	38	17	4	13	67	17	24
2014	FR-04	54	15	8	0	23	69	23	13
2011	FR	38	31	15	10	5	70	16	172
2011	FR-01	36	38	17	7	3	74	10	72
2011	FR-02	41	28	13	13	4	70	17	46
2011	FR-03	36	25	14	14	11	61	25	28
2011	FR-04	40	20	10	10	20	60	30	10
2011	FR-06	60	20	20	0	0	80	0	10
2008	FR	40	35	9	10	6	75	16	88
2008	FR-01	43	36	10	10	2	79	12	42
2008	FR-02	35	46	12	4	4	81	8	26
2008	FR-03	40	20	0	20	20	60	40	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	44	35	9	6	7	0	79	12	138
2017	FR-01	51	33	6	6	3	0	84	10	63
2017	FR-02	42	42	3	6	6	0	85	12	33
2017	FR-03	32	24	28	8	8	0	56	16	25
2014	FR	39	39	11	5	6	0	78	11	154
2014	FR-01	40	39	10	6	4	0	79	10	67
2014	FR-02	48	38	13	3	0	0	85	3	40
2014	FR-03	25	42	13	4	17	0	67	21	24
2014	FR-04	38	31	8	0	23	0	69	23	13
2011	FR	36	42	9	8	5	0	78	13	172
2011	FR-01	33	54	7	4	1	0	88	6	72
2011	FR-02	35	37	13	13	2	0	72	15	46
2011	FR-03	39	29	14	11	7	0	68	18	28
2011	FR-04	40	30	0	0	30	0	70	30	10
2011	FR-06	60	30	0	10	0	0	90	10	10
2008	FR	31	42	7	8	11	1	74	20	88
2008	FR-01	36	43	5	10	5	2	80	15	42
2008	FR-02	23	58	4	4	12	0	81	15	26
2008	FR-03	30	20	10	20	20	0	50	40	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	74	12	6	0	3	1	3	91	3	137
2017	FR-01	78	13	5	0	3	0	2	92	3	63
2017	FR-02	70	12	6	0	3	6	3	90	3	33
2017	FR-03	58	17	13	0	4	0	8	82	5	24
2014	FR	75	13	3	2	1	0	6	93	3	153
2014	FR-01	73	13	4	0	1	0	7	94	2	67
2014	FR-02	77	10	3	3	3	0	5	92	5	39
2014	FR-03	67	13	4	8	0	0	8	86	9	24
2014	FR-04	92	8	0	0	0	0	0	100	0	13
2011	FR	72	9	5	1	3	0	9	90	4	172
2011	FR-01	75	10	3	1	3	0	8	92	5	72
2011	FR-02	76	4	4	0	2	0	13	93	3	46
2011	FR-03	75	14	4	0	4	0	4	93	4	28
2011	FR-04	80	10	0	0	0	0	10	100	0	10
2011	FR-06	20	20	30	10	0	0	20	50	13	10
2008	FR	78	7	1	2	2	0	9	94	5	88
2008	FR-01	83	5	0	2	2	0	7	95	5	42
2008	FR-02	73	12	4	0	4	0	8	92	4	26
2008	FR-03	80	10	0	10	0	0	0	90	10	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	36	16	19	1	4	0	23	69	7	137
2017	FR-01	32	11	22	2	3	0	30	61	7	63
2017	FR-02	50	22	13	0	6	0	9	79	7	32
2017	FR-03	36	16	24	0	4	0	20	65	5	25
2014	FR	34	19	14	5	6	0	23	69	13	154
2014	FR-01	22	13	16	6	7	0	34	55	20	67
2014	FR-02	38	25	13	3	8	0	15	74	12	40
2014	FR-03	42	21	17	8	4	0	8	68	14	24
2014	FR-04	54	23	8	0	0	0	15	91	0	13
2011	FR	35	22	10	6	6	1	20	73	15	171
2011	FR-01	21	19	13	7	6	3	32	62	19	72
2011	FR-02	52	17	11	4	2	0	13	80	8	46
2011	FR-03	32	32	7	7	11	0	11	72	20	28
2011	FR-06	80	10	0	10	0	0	0	90	10	10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	50	34	5	4	7	1	84	11	137
2017	FR-01	48	38	3	3	8	0	86	11	63
2017	FR-02	63	22	6	3	3	3	87	6	32
2017	FR-03	40	36	8	8	8	0	76	16	25

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	47	30	14	2	4	1	1	79	7	137
2017	FR-01	48	32	13	3	3	2	0	81	6	63
2017	FR-02	56	28	6	0	3	0	6	90	3	32
2017	FR-03	32	28	28	4	8	0	0	60	12	25

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	52	25	11	6	6	1	77	12	137
2017	FR-01	52	27	11	3	6	0	79	10	63
2017	FR-02	56	28	6	3	3	3	87	6	32
2017	FR-03	40	20	24	8	8	0	60	16	25
2014	FR	45	39	6	5	5	0	84	11	152
2014	FR-01	45	34	9	6	6	0	78	12	65
2014	FR-02	40	55	3	3	0	0	95	3	40
2014	FR-03	42	38	4	8	8	0	79	17	24
2014	FR-04	54	15	8	8	15	0	69	23	13

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	16	35	18	22	8	51	31	49
2017	FR-02	0	25	17	42	17	25	58	12
2017	FR-03	21	38	17	21	4	58	25	24
2014	FR	16	37	16	21	10	53	31	62
2014	FR-02	18	29	24	29	0	47	29	17
2014	FR-03	13	43	13	22	9	57	30	23
2014	FR-04	18	36	9	9	27	55	36	11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	25	28	14	12	20	1	54	31	138
2017	FR-01	21	25	21	10	24	0	46	33	63
2017	FR-02	21	36	9	12	18	3	59	31	33
2017	FR-03	28	28	16	12	16	0	56	28	25
2014	FR	15	39	12	13	19	1	55	33	154
2014	FR-01	6	33	18	16	24	3	40	42	67
2014	FR-02	18	40	13	15	15	0	58	30	40
2014	FR-03	13	42	8	8	29	0	54	38	24
2014	FR-04	54	31	0	8	8	0	85	15	13
2011	FR	19	39	12	15	13	2	59	29	171
2011	FR-01	11	38	14	18	15	3	51	35	71
2011	FR-02	20	43	13	11	13	0	63	24	46
2011	FR-03	21	36	11	21	11	0	57	32	28
2011	FR-04	30	50	10	0	10	0	80	10	10
2011	FR-06	70	20	0	0	10	0	90	10	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	23	28	9	17	22	1	51	39	138
2017	FR-01	21	24	14	14	27	0	44	41	63
2017	FR-02	21	24	6	24	21	3	47	47	33
2017	FR-03	24	36	8	12	16	4	63	29	25
2014	FR	17	31	14	12	24	1	49	37	154
2014	FR-01	9	21	18	19	30	3	31	51	67
2014	FR-02	18	43	10	8	23	0	60	30	40
2014	FR-03	17	25	25	8	25	0	42	33	24
2014	FR-04	46	31	0	8	15	0	77	23	13
2011	FR	25	34	13	10	18	0	59	28	172
2011	FR-01	21	33	17	10	19	0	54	29	72
2011	FR-02	24	39	11	9	17	0	63	26	46
2011	FR-03	29	32	4	18	18	0	61	36	28
2011	FR-04	10	40	30	10	10	0	50	20	10
2011	FR-06	70	0	20	0	10	0	70	10	10
2008	FR	32	28	7	6	27	0	60	33	88
2008	FR-01	26	33	7	0	33	0	60	33	42
2008	FR-02	38	35	8	4	15	0	73	19	26
2008	FR-03	40	10	10	10	30	0	50	40	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	18	25	14	20	23	1	43	43	138
2017	FR-01	17	17	21	16	29	0	35	44	63
2017	FR-02	21	24	3	27	21	3	47	50	33
2017	FR-03	16	28	16	20	20	0	44	40	25
2014	FR	10	27	19	16	26	1	38	43	154
2014	FR-01	7	16	16	25	31	3	25	58	67
2014	FR-02	10	33	23	13	23	0	43	35	40
2014	FR-03	4	25	29	8	33	0	29	42	24
2014	FR-04	31	38	8	8	15	0	69	23	13
2011	FR	13	38	15	18	15	1	52	34	172
2011	FR-01	8	39	15	21	17	0	47	38	72
2011	FR-02	13	46	15	11	13	2	60	24	46
2011	FR-03	25	29	7	21	18	0	54	39	28
2011	FR-04	10	20	20	30	10	10	33	44	10
2011	FR-06	20	50	20	0	10	0	70	10	10
2008	FR	18	33	10	11	27	0	51	39	88
2008	FR-01	14	31	10	12	33	0	45	45	42
2008	FR-02	23	46	15	4	12	0	69	15	26
2008	FR-03	20	20	0	30	30	0	40	60	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	20	22	11	17	27	3	0	43	46	138
2017	FR-01	16	21	11	19	30	3	0	38	51	63
2017	FR-02	18	24	6	21	27	3	0	44	50	33
2017	FR-03	20	20	20	16	20	4	0	42	38	25
2014	FR	8	23	18	17	32	2	0	32	50	154
2014	FR-01	4	18	15	22	39	1	0	23	62	67
2014	FR-02	5	30	13	20	30	3	0	36	51	40
2014	FR-03	13	13	33	8	29	4	0	26	39	24
2014	FR-04	23	31	8	8	31	0	0	54	38	13
2011	FR	13	31	16	16	20	3	0	46	38	172
2011	FR-01	11	25	19	18	22	4	0	38	42	72
2011	FR-02	17	39	9	11	22	2	0	58	33	46
2011	FR-03	18	29	11	25	18	0	0	46	43	28
2011	FR-04	10	10	20	30	20	10	0	22	56	10
2011	FR-06	0	80	20	0	0	0	0	80	0	10
2008	FR	19	20	16	14	30	0	1	40	44	88
2008	FR-01	19	10	19	17	36	0	0	29	52	42
2008	FR-02	23	42	15	8	8	0	4	68	16	26
2008	FR-03	20	10	10	20	40	0	0	30	60	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	19	24	12	18	25	3	44	44	137
2017	FR-01	14	24	8	22	27	5	40	52	63
2017	FR-02	18	27	12	18	21	3	47	41	33
2017	FR-03	17	21	25	13	25	0	38	38	24
2014	FR	8	33	15	20	23	1	41	44	152
2014	FR-01	4	28	13	24	28	1	33	53	67
2014	FR-02	8	33	23	13	23	0	41	36	39
2014	FR-03	4	33	17	25	21	0	38	46	24
2014	FR-04	25	42	0	17	17	0	67	33	12
2011	FR	12	38	12	24	13	0	51	37	172
2011	FR-01	8	43	8	26	14	0	51	40	72
2011	FR-02	15	30	13	26	15	0	46	41	46
2011	FR-03	21	32	14	21	11	0	54	32	28
2011	FR-04	0	50	0	30	20	0	50	50	10
2011	FR-06	20	50	30	0	0	0	70	0	10
2008	FR	16	34	13	17	20	0	50	37	90
2008	FR-01	17	29	14	17	24	0	45	40	42
2008	FR-02	11	46	18	14	11	0	57	25	28
2008	FR-03	20	40	0	20	20	0	60	40	10

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	21	35	15	18	10	1	0	57	29	137
2017	FR-01	14	41	14	19	11	0	0	56	30	63
2017	FR-02	24	30	12	21	9	3	0	56	31	33
2017	FR-03	21	29	21	21	8	0	0	50	29	24
2014	FR	12	39	16	17	14	1	2	53	31	154
2014	FR-01	10	31	16	24	13	1	3	44	39	67
2014	FR-02	15	40	15	10	20	0	0	55	30	40
2014	FR-03	4	50	21	17	8	0	0	54	25	24
2014	FR-04	31	38	8	8	15	0	0	69	23	13
2011	FR	20	41	15	12	10	1	1	62	23	172
2011	FR-01	14	47	14	11	11	1	1	63	23	72
2011	FR-02	22	39	13	17	9	0	0	61	26	46
2011	FR-03	32	36	7	11	14	0	0	68	25	28
2011	FR-04	30	20	20	10	20	0	0	50	30	10
2011	FR-06	20	50	20	10	0	0	0	70	10	10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	46	36	10	2	5	1	0	82	7	136
2017	FR-01	51	37	8	0	5	0	0	87	5	63
2017	FR-02	33	42	6	6	9	3	0	78	16	33
2017	FR-03	43	30	22	0	4	0	0	74	4	23
2014	FR	44	44	8	2	0	0	1	89	2	153
2014	FR-01	48	45	7	0	0	0	0	93	0	67
2014	FR-02	38	50	10	0	0	0	3	90	0	40
2014	FR-03	46	38	8	8	0	0	0	83	8	24
2014	FR-04	38	46	8	8	0	0	0	85	8	13
2011	FR	39	41	10	7	2	1	0	81	9	172
2011	FR-01	38	43	10	4	3	3	0	83	7	72
2011	FR-02	37	48	9	4	2	0	0	85	7	46
2011	FR-03	39	36	14	11	0	0	0	75	11	28
2011	FR-04	30	50	0	20	0	0	0	80	20	10
2011	FR-06	70	10	10	10	0	0	0	80	10	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	29	38	12	11	7	2	1	69	18	137
2017	FR-01	25	43	11	13	8	0	0	68	21	63
2017	FR-02	27	27	21	12	3	6	3	60	17	33
2017	FR-03	25	46	13	4	13	0	0	71	17	24
2014	FR	31	36	14	8	5	4	1	71	14	154
2014	FR-01	28	31	19	9	7	4	0	63	17	67
2014	FR-02	25	45	8	8	8	5	3	76	16	40
2014	FR-03	25	46	17	8	0	4	0	74	9	24
2014	FR-04	62	23	8	8	0	0	0	85	8	13
2011	FR	30	42	12	9	4	3	0	74	13	172
2011	FR-01	22	47	13	10	4	4	0	72	14	72
2011	FR-02	30	46	13	4	7	0	0	76	11	46
2011	FR-03	43	32	11	11	0	4	0	78	11	28
2011	FR-04	20	60	0	10	0	10	0	89	11	10
2011	FR-06	60	20	10	10	0	0	0	80	10	10
2008	FR	35	36	10	6	8	2	2	75	14	88
2008	FR-01	29	40	14	2	10	2	2	73	13	42
2008	FR-02	38	38	8	8	4	0	4	80	12	26
2008	FR-03	60	30	0	0	10	0	0	90	10	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	25	40	16	10	7	1	1	67	17	135
2017	FR-01	20	48	15	10	7	2	0	68	17	61
2017	FR-02	24	33	18	12	6	3	3	61	19	33
2017	FR-03	25	38	17	8	13	0	0	63	21	24
2014	FR	15	36	27	10	7	3	1	54	18	154
2014	FR-01	12	33	31	7	10	4	1	48	19	67
2014	FR-02	10	38	28	13	8	3	3	50	21	40
2014	FR-03	8	42	33	17	0	0	0	50	17	24
2014	FR-04	62	23	0	8	8	0	0	85	15	13
2011	FR	14	38	26	12	5	4	1	55	18	172
2011	FR-01	13	40	24	11	4	8	0	58	17	72
2011	FR-02	17	26	37	13	4	0	2	44	18	46
2011	FR-03	18	43	14	14	4	4	4	65	19	28
2011	FR-04	0	50	30	10	10	0	0	50	20	10
2011	FR-06	20	50	10	10	10	0	0	70	20	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	27	34	14	12	11	1	1	62	24	137
2017	FR-01	27	33	14	13	13	0	0	60	25	63
2017	FR-02	21	39	9	21	3	3	3	65	26	33
2017	FR-03	25	33	21	0	17	4	0	61	17	24
2014	FR	20	35	12	18	12	2	1	57	30	153
2014	FR-01	16	33	16	22	12	0	0	49	34	67
2014	FR-02	21	33	13	18	15	0	0	54	33	39
2014	FR-03	17	46	8	13	13	0	4	65	26	24
2014	FR-04	23	46	0	15	8	8	0	75	25	13
2011	FR	22	38	12	15	12	2	0	62	27	172
2011	FR-01	14	42	8	22	13	1	0	56	35	72
2011	FR-02	22	37	15	11	13	2	0	60	24	46
2011	FR-03	32	39	11	11	7	0	0	71	18	28
2011	FR-04	20	50	20	0	0	10	0	78	0	10
2011	FR-06	70	10	10	0	10	0	0	80	10	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	60	17	9	1	4	2	7	84	6	137
2017	FR-01	56	23	8	0	5	0	8	86	5	62
2017	FR-02	61	12	9	3	6	9	0	80	10	33
2017	FR-03	56	16	12	4	4	0	8	78	9	25
2014	FR	58	21	8	1	1	1	10	88	3	154
2014	FR-01	55	19	9	1	1	0	13	86	3	67
2014	FR-02	58	20	10	0	3	3	8	86	3	40
2014	FR-03	63	13	13	4	0	0	8	82	5	24
2014	FR-04	77	23	0	0	0	0	0	100	0	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	62	15	11	3	4	2	3	81	8	138
2017	FR-01	62	19	13	0	3	0	3	84	3	63
2017	FR-02	52	12	12	9	6	9	0	70	17	33
2017	FR-03	60	12	12	4	8	0	4	75	13	25
2014	FR	60	18	8	2	2	4	6	87	4	154
2014	FR-01	60	18	7	1	1	6	6	88	3	67
2014	FR-02	65	18	13	0	0	0	5	87	0	40
2014	FR-03	46	21	4	4	8	8	8	80	15	24
2014	FR-04	85	8	0	8	0	0	0	92	8	13
2011	FR	71	13	9	2	0	0	5	88	2	170
2011	FR-01	72	13	6	3	0	0	7	91	3	72
2011	FR-02	72	9	13	0	0	0	7	86	0	46
2011	FR-03	64	21	14	0	0	0	0	86	0	28
2011	FR-06	70	10	10	0	0	0	10	89	0	10
2008	FR	66	19	4	6	0	2	2	89	6	89
2008	FR-01	78	12	2	2	0	5	0	95	3	41
2008	FR-02	46	32	11	11	0	0	0	79	11	28
2008	FR-03	70	20	0	0	0	0	10	100	0	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	20	28	20	15	16	1	0	48	31	137
2017	FR-01	16	32	27	11	13	0	0	48	24	62
2017	FR-02	18	21	15	24	18	3	0	41	44	33
2017	FR-03	24	24	16	16	20	0	0	48	36	25
2014	FR	13	37	14	15	20	1	1	51	36	154
2014	FR-01	9	31	18	13	27	1	0	41	41	67
2014	FR-02	13	45	10	10	23	0	0	58	33	40
2014	FR-03	17	38	17	21	8	0	0	54	29	24
2014	FR-04	38	23	8	15	15	0	0	62	31	13
2011	FR	20	38	12	19	11	0	0	58	29	170
2011	FR-01	14	40	15	17	14	0	0	54	31	72
2011	FR-02	22	33	13	20	13	0	0	54	33	46
2011	FR-03	25	36	7	29	4	0	0	61	32	28
2011	FR-06	40	50	10	0	0	0	0	90	0	10
2008	FR	20	33	11	19	16	0	1	53	35	89
2008	FR-01	17	31	7	24	21	0	0	48	45	42
2008	FR-02	37	37	7	7	7	0	4	77	15	27
2008	FR-03	10	30	40	10	10	0	0	40	20	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	20	40	15	9	12	1	2	62	22	137
2017	FR-01	13	41	19	10	14	0	3	56	25	63
2017	FR-02	15	45	9	15	9	6	0	65	26	33
2017	FR-03	33	33	21	4	8	0	0	67	13	24
2014	FR	23	37	10	12	16	0	2	61	29	153
2014	FR-01	12	39	12	18	17	0	2	52	35	66
2014	FR-02	23	43	8	8	20	0	0	65	28	40
2014	FR-03	38	17	13	17	13	0	4	57	30	24
2014	FR-04	46	46	0	0	8	0	0	92	8	13
2011	FR	23	38	12	12	9	1	5	65	23	170
2011	FR-01	18	42	14	11	13	0	3	61	24	72
2011	FR-02	24	39	7	17	11	0	2	64	29	46
2011	FR-03	29	36	14	7	7	4	4	69	15	28
2011	FR-06	20	10	10	10	0	0	50	60	20	10
2008	FR	24	30	12	19	13	0	1	55	33	89
2008	FR-01	20	32	10	24	15	0	0	51	39	41
2008	FR-02	25	43	14	7	7	0	4	70	15	28
2008	FR-03	20	10	0	50	20	0	0	30	70	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	21	40	21	8	9	1	61	18	138
2017	FR-01	16	37	25	8	14	0	52	22	63
2017	FR-02	21	39	18	12	6	3	63	19	33
2017	FR-03	24	48	20	4	4	0	72	8	25

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	32	31	25	5	5	1	1	64	10	138
2017	FR-01	29	29	27	6	8	2	0	58	15	63
2017	FR-02	27	36	21	9	0	3	3	68	10	33
2017	FR-03	36	36	24	0	4	0	0	72	4	25
2014	FR	27	41	20	5	3	1	2	70	9	154
2014	FR-01	27	37	22	4	4	1	3	67	9	67
2014	FR-02	28	45	18	8	3	0	0	73	10	40
2014	FR-03	25	38	25	8	4	0	0	63	13	24
2014	FR-04	38	38	15	0	0	8	0	83	0	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	27	39	19	9	6	1	0	66	15	135
2017	FR-01	23	31	25	13	8	0	0	54	21	61
2017	FR-02	16	59	13	6	3	3	0	77	10	32
2017	FR-03	36	36	16	8	4	0	0	72	12	25
2014	FR	28	44	16	5	4	1	3	74	9	154
2014	FR-01	25	37	22	3	6	1	4	67	10	67
2014	FR-02	35	40	10	10	5	0	0	75	15	40
2014	FR-03	25	58	13	4	0	0	0	83	4	24
2014	FR-04	31	46	8	8	0	8	0	83	8	13
2011	FR	30	37	16	12	4	1	0	68	16	172
2011	FR-01	26	39	17	14	4	0	0	65	18	72
2011	FR-02	24	41	20	7	7	2	0	67	13	46
2011	FR-03	43	32	7	18	0	0	0	75	18	28
2011	FR-04	20	40	30	0	0	10	0	67	0	10
2011	FR-06	60	30	10	0	0	0	0	90	0	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	35	45	12	4	4	1	0	81	7	136
2017	FR-01	26	52	11	3	5	2	0	80	8	61
2017	FR-02	36	48	9	3	0	3	0	88	3	33
2017	FR-03	44	32	12	8	4	0	0	76	12	25
2014	FR	35	41	11	10	3	0	1	76	13	153
2014	FR-01	25	43	18	12	1	0	0	69	13	67
2014	FR-02	41	36	10	10	3	0	0	77	13	39
2014	FR-03	42	42	0	13	4	0	0	83	17	24
2014	FR-04	46	31	8	8	8	0	0	77	15	13
2011	FR	37	41	10	6	5	0	0	78	12	172
2011	FR-01	29	47	11	4	8	0	0	76	13	72
2011	FR-02	41	41	9	7	2	0	0	83	9	46
2011	FR-03	50	29	11	7	4	0	0	79	11	28
2011	FR-04	20	60	0	20	0	0	0	80	20	10
2011	FR-06	70	20	10	0	0	0	0	90	0	10
2008	FR	32	44	10	3	10	0	0	77	13	90
2008	FR-01	29	43	14	5	10	0	0	71	14	42
2008	FR-02	39	50	7	0	4	0	0	89	4	28
2008	FR-03	20	50	10	0	20	0	0	70	20	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	34	38	13	7	6	1	0	73	13	136
2017	FR-01	25	48	16	3	7	2	0	73	10	61
2017	FR-02	30	33	15	18	0	3	0	66	19	33
2017	FR-03	44	36	8	0	12	0	0	80	12	25
2014	FR	30	44	8	11	6	0	1	75	17	154
2014	FR-01	25	42	13	13	6	0	0	67	19	67
2014	FR-02	30	45	8	13	5	0	0	75	18	40
2014	FR-03	17	58	4	13	8	0	0	75	21	24
2014	FR-04	54	38	0	0	8	0	0	92	8	13
2011	FR	40	34	14	9	3	0	0	73	13	172
2011	FR-01	35	39	11	10	6	0	0	74	15	72
2011	FR-02	41	35	17	4	2	0	0	76	7	46
2011	FR-03	43	21	18	14	4	0	0	64	18	28
2011	FR-04	30	50	10	10	0	0	0	80	10	10
2011	FR-06	70	20	0	10	0	0	0	90	10	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	32	37	14	9	7	1	0	70	16	137
2017	FR-01	24	44	16	10	6	0	0	68	16	62
2017	FR-02	30	39	9	15	3	3	0	72	19	33
2017	FR-03	36	32	20	0	12	0	0	68	12	25
2014	FR	27	40	13	13	6	0	1	67	20	154
2014	FR-01	21	36	18	19	6	0	0	57	25	67
2014	FR-02	30	40	8	15	8	0	0	70	23	40
2014	FR-03	17	58	13	4	8	0	0	75	13	24
2014	FR-04	46	31	15	0	8	0	0	77	8	13
2011	FR	35	35	11	13	5	0	0	71	18	172
2011	FR-01	35	38	8	11	8	0	0	72	19	72
2011	FR-02	33	37	17	11	2	0	0	70	13	46
2011	FR-03	39	29	11	18	4	0	0	68	21	28
2011	FR-04	10	50	20	20	0	0	0	60	20	10
2011	FR-06	70	20	0	10	0	0	0	90	10	10
2008	FR	36	33	14	6	11	0	0	69	17	90
2008	FR-01	31	38	14	2	14	0	0	69	17	42
2008	FR-02	43	29	18	7	4	0	0	71	11	28
2008	FR-03	50	20	20	0	10	0	0	70	10	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	47	29	12	4	4	3	0	78	9	137
2017	FR-01	44	32	15	2	5	3	0	78	7	62
2017	FR-02	45	27	12	12	0	3	0	75	13	33
2017	FR-03	48	24	8	4	12	4	0	75	17	25
2014	FR	34	40	13	6	5	0	2	75	11	154
2014	FR-01	34	34	16	6	6	0	3	71	12	67
2014	FR-02	28	53	13	8	0	0	0	80	8	40
2014	FR-03	25	46	8	8	13	0	0	71	21	24
2014	FR-04	46	31	15	0	8	0	0	77	8	13
2011	FR	45	30	12	6	7	1	0	75	13	172
2011	FR-01	39	36	13	4	7	1	0	76	11	72
2011	FR-02	46	30	11	4	7	2	0	78	11	46
2011	FR-03	57	11	11	14	7	0	0	68	21	28
2011	FR-04	20	60	20	0	0	0	0	80	0	10
2011	FR-06	70	10	10	0	10	0	0	80	10	10
2008	FR	41	21	17	6	8	6	2	67	14	90
2008	FR-01	38	21	17	2	10	10	2	68	14	42
2008	FR-02	46	25	21	7	0	0	0	71	7	28
2008	FR-03	60	10	0	20	10	0	0	70	30	10

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FR	14	67	20	138
2017	FR-01	8	73	19	63
2017	FR-02	6	70	24	33
2017	FR-03	32	48	20	25
2014	FR	19	57	24	154
2014	FR-01	13	61	25	67
2014	FR-02	25	55	20	40
2014	FR-03	21	58	21	24
2014	FR-04	23	46	31	13
2011	FR	19	66	15	172
2011	FR-01	14	72	14	72
2011	FR-02	17	72	11	46
2011	FR-03	18	61	21	28
2011	FR-04	30	40	30	10
2011	FR-06	50	40	10	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FR	58	21	11	5	0	5	19
2014	FR	62	7	3	24	9999	3	29
2014	FR-02	50	20	0	20	9999	10	10
2011	FR	55	15	12	18	9999	0	33
2011	FR-01	50	0	30	20	9999	0	10

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	21	79	138
2017	FR-01	22	78	63
2017	FR-02	15	85	33
2017	FR-03	20	80	25
2014	FR	19	81	154
2014	FR-01	25	75	67
2014	FR-02	13	88	40

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FR	48	29
2017	FR-01	57	14
2014	FR	41	29
2014	FR-01	35	17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FR	79	29
2017	FR-01	79	14
2014	FR	69	29
2014	FR-01	88	17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FR	24	29
2014	FR-01	0	17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FR-01	14
2014	FR	29
2014	FR-01	17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FR	41	29
2017	FR-01	43	14
2014	FR	38	29
2014	FR-01	35	17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FR	55	29
2017	FR-01	57	14
2014	FR	45	29
2014	FR-01	53	17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FR	59	29
2017	FR-01	50	14
2014	FR	31	29
2014	FR-01	29	17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FR	59	29
2017	FR-01	36	14
2014	FR	34	29
2014	FR-01	35	17

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FR	41	29
2014	FR	21	29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FR	62	29
2017	FR-01	57	14
2014	FR	48	29
2014	FR-01	59	17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FR	41	29
2017	FR-01	36	14
2014	FR	31	29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FR	21	29

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FR	21	29
2014	FR	21	29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FR	69	29
2017	FR-01	79	14
2014	FR	34	29
2014	FR-01	29	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FR	38	29
2017	FR-01	36	14
2014	FR	41	29
2014	FR-01	47	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FR	55	29
2017	FR-01	64	14
2014	FR	31	29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FR	31	29
2017	FR-01	36	14
2014	FR	28	29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FR	28	29
2014	FR	21	29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FR	34	29
2014	FR	34	29
2014	FR-01	47	17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FR	19	27
2014	FR	22	23

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FR	19	27

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FR	19	27
2014	FR	0	23
2014	FR-01	0	15

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Total responses
2017	FR-01	13
2014	FR	23
2014	FR-01	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FR	22	27

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FR	26	27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FR	33	27

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FR	59	27
2017	FR-01	62	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FR	81	27
2017	FR-01	69	13
2014	FR	57	23
2014	FR-01	67	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	100	0	29
2017	FR-01	100	0	14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	25	27	17	10	13	8	1	56	25	138
2017	FR-01	22	25	19	11	14	6	2	52	28	63
2017	FR-02	18	33	18	6	9	15	0	61	18	33
2017	FR-03	32	28	8	16	16	0	0	60	32	25
2014	FR	16	31	22	12	12	5	3	50	26	154
2014	FR-01	10	25	22	18	12	7	4	41	34	67
2014	FR-02	20	43	13	5	18	3	0	64	23	40
2014	FR-03	17	21	29	21	8	0	4	39	30	24
2014	FR-04	23	31	23	0	8	15	0	64	9	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	33	28	14	14	8	3	0	63	22	138
2017	FR-01	27	32	16	14	8	3	0	61	23	63
2017	FR-02	36	21	18	15	3	6	0	61	19	33
2017	FR-03	36	28	12	12	12	0	0	64	24	25
2014	FR	19	39	19	13	8	1	1	59	22	154
2014	FR-01	13	36	22	16	9	0	3	51	26	67
2014	FR-02	25	33	13	15	15	0	0	58	30	40
2014	FR-03	13	50	17	13	4	4	0	65	17	24
2014	FR-04	31	46	23	0	0	0	0	77	0	13
2011	FR	27	41	21	6	3	1	1	69	10	172
2011	FR-01	18	42	25	8	6	0	1	61	14	72
2011	FR-02	35	35	17	7	4	2	0	71	11	46
2011	FR-03	32	43	18	4	0	4	0	78	4	28
2011	FR-04	0	80	20	0	0	0	0	80	0	10
2011	FR-06	70	20	10	0	0	0	0	90	0	10

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	34	53	6	6	0	1	1	88	6	138
2017	FR-01	35	54	6	5	0	0	0	89	5	63
2017	FR-02	21	58	9	9	0	3	0	81	9	33
2017	FR-03	28	60	4	8	0	0	0	88	8	25
2014	FR	31	55	8	5	0	1	0	87	5	154
2014	FR-01	22	60	9	7	0	1	0	83	8	67
2014	FR-02	33	53	10	5	0	0	0	85	5	40
2014	FR-03	42	46	8	4	0	0	0	88	4	24
2014	FR-04	54	46	0	0	0	0	0	100	0	13
2011	FR	29	58	8	4	1	1	0	88	5	171
2011	FR-01	23	59	11	6	1	0	0	82	7	71
2011	FR-02	24	63	11	0	2	0	0	87	2	46
2011	FR-03	39	57	0	4	0	0	0	96	4	28
2011	FR-04	50	40	0	0	0	10	0	100	0	10
2011	FR-06	50	50	0	0	0	0	0	100	0	10
2008	FR	33	54	8	0	2	0	2	90	2	90
2008	FR-01	19	67	5	0	5	0	5	90	5	42
2008	FR-02	25	57	18	0	0	0	0	82	0	28
2008	FR-03	70	30	0	0	0	0	0	100	0	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	18	39	12	15	12	1	1	59	28	138
2017	FR-01	17	38	14	17	11	2	0	56	29	63
2017	FR-02	15	45	12	9	15	3	0	63	25	33
2017	FR-03	16	36	8	24	12	0	4	54	38	25
2014	FR	12	32	26	16	10	3	1	46	27	154
2014	FR-01	6	25	28	22	13	3	1	33	38	67
2014	FR-02	15	40	25	13	8	0	0	55	20	40
2014	FR-03	17	29	25	13	13	4	0	48	26	24
2014	FR-04	15	46	23	0	8	8	0	67	8	13
2011	FR	15	35	19	17	14	1	0	50	31	172
2011	FR-01	11	32	18	19	19	0	0	43	39	72
2011	FR-02	13	37	17	13	20	0	0	50	33	46
2011	FR-03	18	46	18	18	0	0	0	64	18	28
2011	FR-04	20	30	20	10	10	10	0	56	22	10
2011	FR-06	20	30	40	10	0	0	0	50	10	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	49	33	6	6	4	1	1	84	10	138
2017	FR-01	43	41	6	6	2	2	0	85	8	63
2017	FR-02	58	30	6	0	3	3	0	91	3	33
2017	FR-03	48	24	8	12	8	0	0	72	20	25
2014	FR	34	45	10	6	4	1	0	80	11	154
2014	FR-01	30	45	10	9	4	1	0	76	14	67
2014	FR-02	33	50	10	5	3	0	0	83	8	40
2014	FR-03	33	46	8	8	4	0	0	79	13	24
2014	FR-04	54	31	8	0	8	0	0	85	8	13
2011	FR	38	41	7	11	2	1	1	80	13	172
2011	FR-01	36	47	7	10	0	0	0	83	10	72
2011	FR-02	37	41	11	9	2	0	0	78	11	46
2011	FR-03	39	29	7	21	4	0	0	68	25	28
2011	FR-04	50	30	0	0	10	10	0	89	11	10
2011	FR-06	40	60	0	0	0	0	0	100	0	10
2008	FR	39	43	4	4	6	2	1	85	10	90
2008	FR-01	40	45	0	0	7	5	2	92	8	42
2008	FR-02	29	57	4	11	0	0	0	86	11	28
2008	FR-03	50	30	20	0	0	0	0	80	0	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	34	31	10	10	12	1	1	67	23	136
2017	FR-01	33	31	13	7	15	2	0	65	22	61
2017	FR-02	30	33	15	12	6	3	0	66	19	33
2017	FR-03	28	36	0	24	12	0	0	64	36	25
2014	FR	19	40	14	12	14	1	0	60	26	154
2014	FR-01	12	31	21	15	18	3	0	45	34	67
2014	FR-02	20	48	5	13	15	0	0	68	28	40
2014	FR-03	21	46	13	8	13	0	0	67	21	24
2014	FR-04	38	38	15	0	8	0	0	77	8	13
2011	FR	32	36	13	8	9	1	1	69	18	172
2011	FR-01	25	42	14	8	11	0	0	67	19	72
2011	FR-02	39	28	15	4	13	0	0	67	17	46
2011	FR-03	29	39	7	18	7	0	0	68	25	28
2011	FR-04	30	40	10	10	0	10	0	78	11	10
2011	FR-06	70	30	0	0	0	0	0	100	0	10
2008	FR	25	43	5	9	15	2	1	71	25	88
2008	FR-01	19	33	7	10	24	5	2	56	36	42
2008	FR-02	27	62	4	8	0	0	0	88	8	26
2008	FR-03	30	50	0	20	0	0	0	80	20	10

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	12	88	137
2017	FR-01	16	84	62
2014	FR	6	94	154
2014	FR-02	13	88	40
2014	FR-03	0	100	24
2014	FR-04	0	100	13

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	FR	56	16
2017	FR-01	70	10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FR	94	16
2017	FR-01	90	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	FR	31	16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	FR-01	0	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FR	38	16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FR	44	16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FR	0	16
2017	FR-01	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	FR	0	16
2017	FR-01	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FR	44	16
2017	FR-01	50	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FR	38	13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FR	46	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FR	62	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FR	62	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	94	6	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	29	30	19	5	7	7	4	65	14	138
2017	FR-01	25	29	22	6	10	6	2	59	17	63
2017	FR-02	24	33	21	3	3	12	3	68	7	33
2017	FR-03	36	36	8	8	8	0	4	75	17	25
2014	FR	21	31	27	6	5	6	4	58	12	154
2014	FR-01	12	28	34	9	3	7	6	47	14	67
2014	FR-02	20	45	18	5	13	0	0	65	18	40
2014	FR-03	29	29	25	4	4	0	8	64	9	24
2014	FR-04	38	15	38	0	0	8	0	58	0	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	34	34	14	7	6	4	1	72	13	138
2017	FR-01	30	32	22	5	6	5	0	65	12	63
2017	FR-02	27	36	12	9	3	9	3	72	14	33
2017	FR-03	36	44	4	8	8	0	0	80	16	25
2014	FR	23	32	25	9	4	5	3	59	14	154
2014	FR-01	13	33	25	13	3	7	4	53	19	67
2014	FR-02	23	43	20	8	8	0	0	65	15	40
2014	FR-03	29	21	33	8	4	0	4	52	13	24
2014	FR-04	54	8	31	0	0	8	0	67	0	13
2011	FR	36	36	16	6	4	2	1	74	10	171
2011	FR-01	25	46	14	7	4	1	1	74	12	71
2011	FR-02	46	26	17	7	4	0	0	72	11	46
2011	FR-03	46	29	14	4	0	7	0	81	4	28
2011	FR-04	10	60	20	10	0	0	0	70	10	10
2011	FR-06	80	10	10	0	0	0	0	90	0	10

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	11	14	17	20	39	25	59	138
2017	FR-01	10	13	19	17	41	22	59	63
2017	FR-02	6	9	9	27	48	15	76	33
2017	FR-03	16	20	20	12	32	36	44	25

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	38	33	19	5	4	72	9	138
2017	FR-01	52	30	14	2	2	83	3	63
2017	FR-02	15	36	27	15	6	52	21	33
2017	FR-03	32	36	16	4	12	68	16	25

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	51	28	10	4	4	1	81	9	138
2017	FR-01	65	22	8	0	3	2	89	3	63
2017	FR-02	33	30	18	9	6	3	66	16	33
2017	FR-03	40	32	8	12	8	0	72	20	25

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	24	28	20	14	13	1	53	28	138
2017	FR-01	33	29	14	14	10	0	62	24	63
2017	FR-02	15	27	18	15	21	3	44	38	33
2017	FR-03	16	28	28	16	12	0	44	28	25

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	55	24	12	3	4	2	81	7	137
2017	FR-01	58	21	11	3	5	2	80	8	62
2017	FR-02	45	27	18	3	3	3	75	6	33
2017	FR-03	56	28	12	0	0	4	88	0	25

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	44	29	17	7	1	1	74	9	135
2017	FR-01	46	31	15	8	0	0	77	8	61
2017	FR-02	27	30	30	3	6	3	59	9	33
2017	FR-03	58	17	13	13	0	0	75	13	24

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	41	26	18	10	4	1	67	15	135
2017	FR-01	41	26	18	11	3	0	67	15	61
2017	FR-02	27	24	24	15	6	3	53	22	33
2017	FR-03	50	33	8	4	4	0	83	8	24

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	36	29	14	13	7	1	1	66	20	134
2017	FR-01	43	25	15	12	5	0	0	68	17	60
2017	FR-02	33	24	9	21	9	3	0	59	31	33
2017	FR-03	29	38	17	4	8	0	4	70	13	24

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	39	32	10	10	8	1	1	72	18	135
2017	FR-01	44	30	7	11	7	0	2	75	18	61
2017	FR-02	33	27	15	9	12	3	0	63	22	33
2017	FR-03	38	38	8	8	8	0	0	75	17	24

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	47	27	14	7	3	1	76	10	135
2017	FR-01	52	20	16	8	2	2	73	10	61
2017	FR-02	33	39	15	6	3	3	75	9	33
2017	FR-03	50	29	4	8	8	0	79	17	24

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	55	24	11	7	2	1	80	9	138
2017	FR-01	56	21	17	6	0	0	76	6	63
2017	FR-02	42	33	3	9	9	3	78	19	33
2017	FR-03	60	28	4	8	0	0	88	8	25

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	66	14	10	3	5	2	81	8	138
2017	FR-01	60	14	14	2	6	3	77	8	63
2017	FR-02	73	15	6	3	0	3	91	3	33
2017	FR-03	72	12	4	4	8	0	84	12	25

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	48	33	9	7	2	1	82	9	135
2017	FR-01	47	31	11	10	2	0	77	11	62
2017	FR-02	53	34	3	6	0	3	90	6	32
2017	FR-03	48	36	8	4	4	0	84	8	25

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	44	26	14	8	8	1	70	16	137
2017	FR-01	39	24	16	10	11	0	63	21	62
2017	FR-02	42	33	9	9	3	3	78	13	33
2017	FR-03	44	24	16	8	8	0	68	16	25

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	59	22	7	1	1	1	8	89	3	138
2017	FR-01	67	13	8	2	0	0	11	89	2	63
2017	FR-02	58	18	3	3	3	3	12	89	7	33
2017	FR-03	60	36	4	0	0	0	0	96	0	25

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	69	20	9	1	1	1	90	1	137
2017	FR-01	76	16	8	0	0	0	92	0	63
2017	FR-02	58	30	6	3	0	3	91	3	33
2017	FR-03	67	13	17	0	4	0	79	4	24

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	62	27	5	3	2	1	90	5	138
2017	FR-01	60	25	8	5	2	0	86	6	63
2017	FR-02	61	30	0	3	3	3	94	6	33
2017	FR-03	64	28	4	0	4	0	92	4	25

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	51	27	16	5	1	79	5	138
2017	FR-01	52	24	16	8	0	76	8	63
2017	FR-02	30	48	15	3	3	81	3	33
2017	FR-03	68	12	20	0	0	80	0	25

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	18	32	30	12	7	1	1	51	19	138
2017	FR-01	14	40	30	8	6	0	2	55	15	63
2017	FR-02	15	18	42	18	3	0	3	34	22	33
2017	FR-03	28	24	20	16	8	4	0	54	25	25

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	9	10	34	28	17	2	46	19	137
2017	FR-01	6	13	32	32	16	2	48	19	63
2017	FR-02	6	9	38	25	16	6	43	17	32
2017	FR-03	12	12	28	20	28	0	48	24	25

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	26	42	16	7	7	1	1	69	14	136
2017	FR-01	21	47	11	11	10	0	0	68	21	62
2017	FR-02	27	42	18	0	6	3	3	74	6	33
2017	FR-03	28	40	24	4	0	4	0	71	4	25

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	24	38	18	11	7	1	1	63	18	138
2017	FR-01	19	44	21	10	5	2	0	65	15	63
2017	FR-02	18	45	9	15	9	0	3	66	25	33
2017	FR-03	28	32	20	12	8	0	0	60	20	25

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	12	88	137
2017	FR-01	14	86	63
2014	FR	11	89	154
2014	FR-01	12	88	67

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FR	59	41	17
2014	FR	47	53	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	10	60	0	10	20	0	0	70	30	10

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	4	15	23	17	35	5	1	5	95	137
2017	FR-01	2	16	27	18	35	2	0	2	98	62
2017	FR-02	3	18	9	24	39	6	0	3	97	33
2017	FR-03	4	12	24	8	44	8	0	4	96	25

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FR	20	121
2017	FR-01	15	59
2017	FR-02	31	29
2017	FR-03	18	22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FR	29	121
2017	FR-01	25	59
2017	FR-02	34	29
2017	FR-03	36	22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FR	11	121
2017	FR-01	8	59
2017	FR-02	10	29
2017	FR-03	23	22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FR	83	121
2017	FR-01	80	59
2017	FR-02	86	29
2017	FR-03	86	22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FR	1	121
2017	FR-01	0	59
2017	FR-02	3	29
2017	FR-03	0	22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FR	38	121
2017	FR-01	37	59
2017	FR-02	38	29
2017	FR-03	41	22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FR	6	32	19	15	7	21	119
2017	FR-01	7	29	24	14	5	21	58
2017	FR-02	4	39	7	21	4	25	28
2017	FR-03	0	32	23	9	14	23	22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	7	17	15	15	37	1	7	27	57	123
2017	FR-01	7	22	18	12	37	0	5	30	51	60
2017	FR-02	7	13	17	17	37	3	7	22	59	30
2017	FR-03	9	9	9	23	41	0	9	20	70	22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FR	2	7	14	15	59	2	1	10	76	123
2017	FR-01	2	12	17	13	55	0	2	14	69	60
2017	FR-02	3	7	10	17	57	7	0	11	79	30
2017	FR-03	5	0	9	14	68	5	0	5	86	22

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - FR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me