2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	45	4	12	3	81	15	305
2017	FI-01	58	26	4	12	0	85	12	51
2017	FI-02	41	44	3	9	4	85	13	110
2017	FI-03	25	52	6	13	4	77	17	100
2017	FI-04	24	54	3	16	3	78	19	37
2014	FI	39	46	4	8	3	85	11	305
2014	FI-01	44	44	6	4	2	88	6	52
2014	FI-02	40	47	3	8	3	87	11	119
2014	FI-03	37	44	6	11	2	81	13	98
2014	FI-04	39	45	3	10	3	84	13	31
2011	FI	41	48	3	6	1	90	7	309
2011	FI-01	51	39	4	6	0	90	6	72
2011	FI-02	42	48	3	8	1	89	8	120
2011	FI-03	35	55	3	4	4	90	8	78
2011	FI-04	35	57	3	5	0	92	5	37
2008	FI	50	41	2	5	2	91	7	239
2008	FI-01	65	31	0	4	0	96	4	54
2008	FI-02	48	41	2	7	2	89	9	96
2008	FI-03	43	48	2	6	2	90	8	63
2008	FI-04	45	45	5	0	5	90	5	20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	71	20	5	3	1	0	0	91	4	304
2017	FI-01	79	9	12	0	0	0	0	88	0	51
2017	FI-02	68	23	3	2	3	1	0	93	5	110
2017	FI-03	68	24	3	4	0	0	1	93	4	99
2017	FI-04	73	14	5	5	3	0	0	86	8	37
2014	FI	74	19	2	3	1	0	1	94	3	305
2014	FI-01	79	19	2	0	0	0	0	98	0	52
2014	FI-02	71	21	3	3	1	0	2	93	4	119
2014	FI-03	81	11	3	3	1	1	0	93	4	98
2014	FI-04	61	35	0	3	0	0	0	97	3	31
2011	FI	74	20	3	1	1	1	1	95	2	309
2011	FI-01	72	19	3	0	3	3	0	94	3	72
2011	FI-02	74	21	3	1	0	1	1	97	1	120
2011	FI-03	77	18	0	3	1	0	1	96	4	78
2011	FI-04	70	22	8	0	0	0	0	92	0	37
2008	FI	71	21	1	5	0	0	0	93	6	240
2008	FI-01	78	22	0	0	0	0	0	100	0	54
2008	FI-02	72	18	1	8	0	0	1	91	8	97
2008	FI-03	59	29	3	8	2	0	0	87	10	63
2008	FI-04	80	20	0	0	0	0	0	100	0	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	65	19	5	6	5	0	0	84	11	305
2017	FI-01	64	19	8	6	4	0	0	83	9	51
2017	FI-02	69	15	3	7	6	0	0	84	13	110
2017	FI-03	62	23	4	5	6	0	0	85	11	100
2017	FI-04	62	22	8	5	3	0	0	84	8	37
2014	FI	66	20	4	6	4	0	1	86	10	305
2014	FI-01	69	19	6	4	2	0	0	88	6	52
2014	FI-02	66	18	3	8	4	0	2	85	12	119
2014	FI-03	66	20	3	6	4	1	0	87	10	98
2014	FI-04	61	26	3	3	6	0	0	87	10	31
2011	FI	66	19	4	7	2	0	1	86	10	309
2011	FI-01	65	22	6	4	1	0	1	89	6	72
2011	FI-02	73	13	4	4	3	1	2	88	8	120
2011	FI-03	65	18	3	13	1	0	0	83	14	78
2011	FI-04	49	32	5	11	3	0	0	81	14	37
2008	FI	65	17	5	7	6	0	1	82	13	240
2008	FI-01	72	20	4	2	2	0	0	93	4	54
2008	FI-02	61	18	7	6	7	0	1	79	14	97
2008	FI-03	60	13	5	14	6	0	2	74	21	63
2008	FI-04	70	20	0	0	10	0	0	90	10	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	36	7	9	5	0	78	15	305
2017	FI-01	49	33	11	6	2	0	81	7	51
2017	FI-02	42	31	5	14	7	0	73	22	110
2017	FI-03	37	46	9	6	2	0	83	8	100
2017	FI-04	43	32	3	8	14	0	76	22	37
2014	FI	49	35	5	7	4	0	84	11	305
2014	FI-01	48	23	12	10	8	0	71	17	52
2014	FI-02	48	39	3	9	2	0	87	11	119
2014	FI-03	57	33	4	3	3	0	90	6	98
2014	FI-04	32	42	3	10	13	0	74	23	31
2011	FI	44	40	6	6	5	0	84	10	309
2011	FI-01	46	35	6	8	6	0	81	14	72
2011	FI-02	46	43	3	4	4	0	88	8	120
2011	FI-03	46	38	6	4	4	1	86	8	78
2011	FI-04	35	43	11	5	5	0	78	11	37

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	43	13	10	8	0	0	69	18	305
2017	FI-01	21	45	11	6	17	0	0	66	23	51
2017	FI-02	25	38	16	13	8	0	0	63	21	110
2017	FI-03	28	46	9	12	5	0	0	74	17	100
2017	FI-04	32	38	16	5	5	0	3	72	11	37
2014	FI	31	38	10	14	7	0	1	70	21	305
2014	FI-01	29	40	10	10	10	0	2	71	20	52
2014	FI-02	31	30	13	19	7	0	0	61	26	119
2014	FI-03	30	46	7	12	5	0	0	76	17	98
2014	FI-04	39	42	6	3	6	0	3	83	10	31
2011	FI	34	44	10	8	3	0	1	79	11	308
2011	FI-01	40	36	15	4	4	0	0	76	8	72
2011	FI-02	27	51	9	10	3	0	0	78	13	119
2011	FI-03	36	40	9	10	3	0	3	78	13	78
2011	FI-04	41	43	3	5	3	0	5	89	9	37
2008	FI	36	45	8	8	2	0	0	82	10	241
2008	FI-01	39	44	13	4	0	0	0	83	4	54
2008	FI-02	30	49	5	12	3	1	0	79	15	98
2008	FI-03	40	43	10	6	2	0	0	83	8	63
2008	FI-04	45	35	10	10	0	0	0	80	10	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	43	7	7	2	0	85	8	304
2017	FI-01	40	45	7	6	2	0	85	7	51
2017	FI-02	36	48	6	8	2	0	84	10	109
2017	FI-03	52	34	6	7	1	0	86	8	100
2017	FI-04	43	41	11	0	5	0	84	5	37
2014	FI	40	43	7	7	3	0	83	10	306
2014	FI-01	43	38	8	8	2	2	83	10	53
2014	FI-02	33	46	9	8	4	0	79	12	119
2014	FI-03	48	39	5	4	4	0	87	8	98
2014	FI-04	45	45	3	6	0	0	90	6	31
2011	FI	42	44	8	4	3	0	86	6	309
2011	FI-01	43	43	8	1	4	0	86	6	72
2011	FI-02	35	47	11	6	2	0	82	8	120
2011	FI-03	51	44	1	1	3	0	95	4	78
2011	FI-04	43	41	8	5	3	0	84	8	37
2008	FI	42	44	8	4	2	0	86	6	241
2008	FI-01	33	48	11	4	4	0	81	7	54
2008	FI-02	32	53	7	5	3	0	85	8	98
2008	FI-03	56	35	6	3	0	0	90	3	63
2008	FI-04	65	20	10	0	5	0	85	5	20

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	36	4	6	3	87	8	305
2017	FI-01	47	41	4	4	4	89	7	51
2017	FI-02	46	38	4	7	5	85	12	110
2017	FI-03	60	29	5	5	1	89	6	100
2017	FI-04	57	32	5	3	3	89	5	37
2014	FI	50	35	7	6	2	85	7	306
2014	FI-01	51	36	9	2	2	87	4	53
2014	FI-02	44	39	9	7	2	82	8	119
2014	FI-03	56	29	6	7	2	85	9	98
2014	FI-04	58	39	0	3	0	97	3	31
2011	FI	48	41	5	4	2	90	6	308
2011	FI-01	43	47	3	6	1	90	7	72
2011	FI-02	39	48	8	3	3	87	6	119
2011	FI-03	59	35	3	1	3	94	4	78
2011	FI-04	65	24	3	5	3	89	8	37
2008	FI	52	37	6	3	2	88	6	241
2008	FI-01	48	39	6	6	2	87	7	54
2008	FI-02	41	40	10	5	4	81	9	98
2008	FI-03	63	35	2	0	0	98	0	63
2008	FI-04	65	30	0	0	5	95	5	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	39	9	6	3	0	81	9	303
2017	FI-01	45	34	15	2	4	0	79	6	51
2017	FI-02	41	43	5	6	5	0	85	11	109
2017	FI-03	44	36	11	6	2	0	81	8	99
2017	FI-04	30	43	11	14	0	3	75	14	37
2014	FI	48	42	5	3	2	0	90	5	305
2014	FI-01	45	38	6	8	4	0	83	11	53
2014	FI-02	46	43	7	3	0	1	90	3	119
2014	FI-03	51	43	2	1	3	0	94	4	97
2014	FI-04	48	45	3	3	0	0	94	3	31

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	35	9	7	6	0	0	78	13	304
2017	FI-01	42	32	11	7	6	2	0	75	13	51
2017	FI-02	50	28	8	8	5	0	0	78	14	110
2017	FI-03	38	45	8	4	4	0	0	84	8	99
2017	FI-04	32	32	14	14	8	0	0	65	22	37
2014	FI	43	39	10	5	4	0	0	82	8	306
2014	FI-01	34	47	13	4	2	0	0	81	6	53
2014	FI-02	47	38	7	4	3	1	0	86	8	119
2014	FI-03	45	34	11	6	4	0	0	79	10	98
2014	FI-04	35	45	10	3	6	0	0	81	10	31
2011	FI	51	33	7	5	4	1	0	84	9	309
2011	FI-01	51	35	7	3	3	0	1	87	6	72
2011	FI-02	52	30	8	7	3	1	0	82	10	120
2011	FI-03	55	31	8	5	0	1	0	87	5	78
2011	FI-04	38	43	3	5	11	0	0	81	16	37

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	28	12	13	7	1	5	65	22	305
2017	FI-01	36	23	6	13	9	4	9	68	26	51
2017	FI-02	35	22	15	15	8	0	5	60	24	110
2017	FI-03	35	25	13	16	6	1	4	63	23	100
2017	FI-04	16	62	8	3	8	0	3	81	11	37
2014	FI	33	31	10	7	10	1	7	71	19	306
2014	FI-01	28	36	9	6	15	0	6	68	22	53
2014	FI-02	36	29	11	8	9	2	5	70	18	119
2014	FI-03	36	26	9	8	8	2	11	71	19	98
2014	FI-04	26	45	6	3	13	0	6	76	17	31
2011	FI	32	34	10	10	7	2	5	70	19	309
2011	FI-01	32	28	18	8	8	1	4	63	18	72
2011	FI-02	33	43	5	6	6	3	5	82	13	120
2011	FI-03	35	28	10	14	4	4	5	69	20	78
2011	FI-04	24	27	8	19	19	0	3	53	39	37
2008	FI	38	24	8	11	9	1	9	69	22	241
2008	FI-01	41	28	13	6	4	0	9	76	10	54
2008	FI-02	42	21	8	11	6	2	9	71	20	98
2008	FI-03	29	32	5	14	16	0	5	63	32	63
2008	FI-04	45	10	0	15	15	0	15	65	35	20

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	49	9	7	6	0	78	13	304
2017	FI-01	26	63	4	6	2	0	89	7	51
2017	FI-02	26	48	11	9	6	0	74	15	110
2017	FI-03	36	43	9	8	3	1	80	11	100
2017	FI-04	25	47	11	3	14	0	72	17	36
2014	FI	30	45	11	9	4	0	76	13	306
2014	FI-01	32	45	13	6	4	0	77	9	53
2014	FI-02	26	45	12	14	3	0	71	18	119
2014	FI-03	34	44	10	7	4	1	79	11	98
2014	FI-04	39	48	6	6	0	0	87	6	31
2011	FI	30	45	13	6	6	0	75	12	309
2011	FI-01	31	40	17	6	7	0	71	13	72
2011	FI-02	30	41	14	8	7	0	71	15	120
2011	FI-03	31	54	8	3	5	0	85	8	78
2011	FI-04	27	51	14	3	5	0	78	8	37
2008	FI	30	46	10	7	6	0	77	13	241
2008	FI-01	37	43	13	4	4	0	80	7	54
2008	FI-02	19	51	12	8	9	0	70	17	98
2008	FI-03	38	44	3	13	2	0	83	14	63
2008	FI-04	40	35	15	0	10	0	75	10	20

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	36	13	11	13	0	0	63	24	304
2017	FI-01	36	40	7	9	7	0	0	76	17	51
2017	FI-02	26	33	16	11	14	0	0	59	25	110
2017	FI-03	24	42	8	15	11	0	0	66	26	100
2017	FI-04	31	25	22	0	22	0	0	56	22	36
2014	FI	26	37	16	11	10	0	0	63	21	306
2014	FI-01	25	38	19	8	11	0	0	62	19	53
2014	FI-02	22	41	17	12	8	0	0	63	20	119
2014	FI-03	33	30	16	9	11	1	0	63	20	98
2014	FI-04	23	45	6	19	6	0	0	68	26	31
2011	FI	25	43	17	11	5	0	0	68	15	309
2011	FI-01	28	39	18	10	6	0	0	67	15	72
2011	FI-02	24	41	17	13	5	0	1	66	18	120
2011	FI-03	26	47	14	8	4	1	0	74	12	78
2011	FI-04	16	51	16	14	3	0	0	68	16	37

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	39	13	12	11	64	23	304
2017	FI-01	28	36	15	14	7	64	21	51
2017	FI-02	24	40	11	13	12	64	25	110
2017	FI-03	31	39	13	9	8	70	17	100
2017	FI-04	8	39	14	17	22	47	39	36

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	45	8	6	5	0	82	10	304
2017	FI-01	36	47	12	4	2	0	83	6	51
2017	FI-02	33	52	6	5	5	0	84	9	110
2017	FI-03	47	34	9	7	3	0	81	10	100
2017	FI-04	28	47	6	8	11	0	75	19	36
2014	FI	45	39	9	4	2	0	85	6	306
2014	FI-01	40	42	13	2	4	0	81	6	53
2014	FI-02	44	39	9	7	1	0	83	8	119
2014	FI-03	50	39	7	1	2	1	90	3	98
2014	FI-04	52	32	10	6	0	0	84	6	31
2011	FI	39	46	10	4	1	0	85	5	309
2011	FI-01	35	50	7	6	3	0	85	8	72
2011	FI-02	40	43	12	4	1	1	83	5	120
2011	FI-03	35	54	8	4	0	0	88	4	78
2011	FI-04	54	32	14	0	0	0	86	0	37
2008	FI	40	42	11	5	2	0	82	7	241
2008	FI-01	41	39	15	4	2	0	80	6	54
2008	FI-02	32	43	13	8	4	0	74	12	98
2008	FI-03	48	48	3	2	0	0	95	2	63
2008	FI-04	55	25	10	10	0	0	80	10	20

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	40	13	9	10	68	19	304
2017	FI-01	30	46	11	6	7	76	13	51
2017	FI-02	26	42	10	11	11	68	22	110
2017	FI-03	33	37	16	8	6	70	14	100
2017	FI-04	25	28	19	6	22	53	28	36

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	41	7	4	3	0	86	7	303
2017	FI-01	40	54	0	4	0	2	96	4	50
2017	FI-02	39	44	10	4	4	0	83	7	110
2017	FI-03	51	32	8	6	2	0	84	8	99
2017	FI-04	51	41	5	0	3	0	92	3	37
2014	FI	54	33	9	3	1	0	87	4	306
2014	FI-01	58	36	4	0	2	0	94	2	53
2014	FI-02	48	38	11	3	0	0	86	3	119
2014	FI-03	55	30	10	3	2	0	85	5	98
2014	FI-04	74	19	3	3	0	0	94	3	31
2011	FI	52	35	9	3	1	0	87	4	309
2011	FI-01	46	38	13	3	1	0	83	4	72
2011	FI-02	48	38	10	3	2	0	85	5	120
2011	FI-03	53	37	8	1	1	0	90	3	78
2011	FI-04	73	19	5	3	0	0	92	3	37

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	42	10	12	5	0	74	16	302
2017	FI-01	37	42	9	7	4	0	79	11	51
2017	FI-02	29	43	9	12	6	0	72	18	109
2017	FI-03	34	45	7	11	3	0	79	14	98
2017	FI-04	30	35	11	19	5	0	65	24	37
2014	FI	30	44	11	9	6	0	74	15	306
2014	FI-01	25	40	17	11	8	0	64	19	53
2014	FI-02	25	45	14	10	6	0	70	16	119
2014	FI-03	37	44	7	7	5	0	81	12	98
2014	FI-04	35	52	0	6	6	0	87	13	31
2011	FI	34	47	11	4	4	0	81	8	309
2011	FI-01	36	44	11	6	3	0	81	8	72
2011	FI-02	32	48	11	3	5	1	81	8	120
2011	FI-03	37	46	10	1	5	0	83	6	78
2011	FI-04	30	49	11	8	3	0	78	11	37

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	37	13	8	6	73	14	303
2017	FI-01	36	44	11	6	4	79	9	51
2017	FI-02	37	36	10	8	9	72	17	109
2017	FI-03	41	35	12	8	3	77	11	99
2017	FI-04	27	38	19	8	8	65	16	37
2014	FI	33	40	13	8	6	73	14	306
2014	FI-01	26	53	8	9	4	79	13	53
2014	FI-02	31	36	17	10	6	67	16	119
2014	FI-03	35	40	12	5	8	75	13	98
2014	FI-04	48	35	6	6	3	84	10	31

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	35	17	8	7	0	0	69	14	304
2017	FI-01	36	41	15	4	4	0	0	77	7	51
2017	FI-02	33	34	22	6	5	0	0	67	11	110
2017	FI-03	36	34	13	7	9	0	0	71	16	99
2017	FI-04	27	30	16	16	11	0	0	57	27	37
2014	FI	34	38	13	10	6	0	0	72	15	306
2014	FI-01	28	47	13	9	2	0	0	75	11	53
2014	FI-02	33	34	15	11	7	1	0	67	18	119
2014	FI-03	35	39	10	10	6	0	0	74	16	98
2014	FI-04	48	35	6	3	6	0	0	84	10	31
2011	FI	33	45	14	5	2	1	1	79	7	309
2011	FI-01	31	44	18	3	0	1	3	78	3	72
2011	FI-02	31	43	15	6	3	1	1	75	9	120
2011	FI-03	37	47	8	8	0	0	0	85	8	78
2011	FI-04	32	43	16	0	3	3	3	80	3	37

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	40	12	5	5	0	78	10	303
2017	FI-01	46	43	4	4	4	0	89	8	50
2017	FI-02	30	44	15	5	5	0	75	11	110
2017	FI-03	44	37	13	4	1	0	82	5	99
2017	FI-04	32	32	16	5	14	0	65	19	37
2014	FI	37	44	8	7	4	0	81	11	306
2014	FI-01	38	45	11	2	4	0	83	6	53
2014	FI-02	32	45	8	11	4	0	76	15	119
2014	FI-03	41	43	7	5	4	0	84	9	98
2014	FI-04	48	39	3	10	0	0	87	10	31
2011	FI	38	46	9	4	3	0	84	7	309
2011	FI-01	39	47	8	3	3	0	86	6	72
2011	FI-02	36	44	10	5	4	1	81	9	120
2011	FI-03	45	45	6	1	3	0	90	4	78
2011	FI-04	30	51	14	3	3	0	81	5	37
2008	FI	41	42	8	6	3	0	83	9	241
2008	FI-01	44	41	9	4	2	0	85	6	54
2008	FI-02	30	49	6	10	5	0	79	15	98
2008	FI-03	52	38	6	3	0	0	90	3	63
2008	FI-04	50	30	15	0	5	0	80	5	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	35	22	7	3	1	69	9	305
2017	FI-01	34	36	25	4	0	2	71	4	51
2017	FI-02	42	34	19	4	2	0	75	5	110
2017	FI-03	26	42	25	3	3	1	69	6	100
2017	FI-04	27	19	16	30	8	0	46	38	37
2014	FI	35	42	15	6	1	1	77	8	306
2014	FI-01	34	38	21	4	4	0	72	8	53
2014	FI-02	43	38	13	5	0	1	81	5	119
2014	FI-03	32	46	13	7	1	1	79	8	98
2014	FI-04	19	45	19	13	3	0	65	16	31
2011	FI	36	38	16	6	5	0	74	10	309
2011	FI-01	42	31	17	6	4	1	73	10	72
2011	FI-02	38	44	12	3	3	0	82	7	120
2011	FI-03	29	38	22	8	3	0	68	10	78
2011	FI-04	30	32	14	11	14	0	62	24	37
2008	FI	34	40	16	7	3	0	73	10	241
2008	FI-01	37	44	13	6	0	0	81	6	54
2008	FI-02	38	45	13	3	1	0	83	4	98
2008	FI-03	30	22	22	16	10	0	52	25	63
2008	FI-04	15	55	20	5	5	0	70	10	20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	29	38	14	5	0	3	19	42	303
2017	FI-01	10	20	41	14	10	0	6	25	31	49
2017	FI-02	12	28	39	15	4	0	2	19	41	110
2017	FI-03	9	29	40	13	6	0	3	20	39	100
2017	FI-04	22	38	30	11	0	0	0	11	59	37
2014	FI	9	27	43	14	6	0	1	19	37	306
2014	FI-01	6	30	41	11	8	2	2	20	37	53
2014	FI-02	8	24	50	12	5	0	1	17	33	119
2014	FI-03	10	29	38	17	5	0	1	22	39	98
2014	FI-04	16	26	42	10	6	0	0	16	42	31
2011	FI	9	24	41	17	7	1	2	24	34	307
2011	FI-01	6	21	34	23	11	1	4	36	28	71
2011	FI-02	8	20	46	18	7	1	0	25	29	120
2011	FI-03	10	29	42	9	5	1	4	15	41	77
2011	FI-04	16	32	38	14	0	0	0	14	49	37
2008	FI	6	25	37	26	5	1	0	32	31	240
2008	FI-01	4	25	42	23	6	0	2	29	29	53
2008	FI-02	6	16	42	27	7	2	0	34	23	98
2008	FI-03	8	35	29	25	3	0	0	29	43	63
2008	FI-04	10	30	35	25	0	0	0	25	40	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	23	29	22	11	1	5	35	34	303
2017	FI-01	4	26	25	18	18	2	8	39	33	49
2017	FI-02	9	25	27	22	10	1	5	34	37	110
2017	FI-03	7	20	31	26	10	0	6	38	29	100
2017	FI-04	19	24	32	14	8	3	0	22	44	37
2014	FI	7	16	34	26	11	3	4	40	24	306
2014	FI-01	11	13	30	28	4	4	9	37	28	53
2014	FI-02	6	19	29	23	15	4	4	41	27	119
2014	FI-03	5	11	38	33	10	1	2	45	17	98
2014	FI-04	10	23	39	19	10	0	0	29	32	31
2011	FI	7	17	31	27	13	1	5	42	25	305
2011	FI-01	4	14	30	27	18	0	7	48	20	71
2011	FI-02	5	18	32	29	11	2	3	42	25	119
2011	FI-03	8	13	37	25	12	0	5	39	22	76
2011	FI-04	11	27	22	24	8	3	5	35	41	37
2008	FI	6	21	27	32	9	3	3	43	29	240
2008	FI-01	4	15	42	25	8	4	4	35	20	53
2008	FI-02	9	16	17	38	12	5	2	54	27	98
2008	FI-03	5	27	33	29	6	0	0	35	32	63
2008	FI-04	5	30	25	35	0	0	5	37	37	20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	31	31	12	5	1	2	18	50	303
2017	FI-01	14	27	34	16	6	2	2	22	43	49
2017	FI-02	16	34	30	10	7	1	2	18	52	110
2017	FI-03	15	29	31	16	6	0	3	23	45	100
2017	FI-04	30	30	35	5	0	0	0	5	59	37
2014	FI	17	29	34	11	5	1	3	17	48	306
2014	FI-01	17	26	32	11	4	2	8	17	48	53
2014	FI-02	13	29	41	7	6	1	3	13	44	119
2014	FI-03	19	28	30	15	6	1	1	22	48	98
2014	FI-04	29	35	23	10	3	0	0	13	65	31
2011	FI	15	26	34	12	6	1	5	19	44	306
2011	FI-01	7	23	35	15	7	1	11	26	34	71
2011	FI-02	12	26	42	11	6	1	3	17	39	120
2011	FI-03	20	29	28	11	7	1	5	18	52	76
2011	FI-04	30	32	24	8	5	0	0	14	62	37
2008	FI	12	25	34	19	7	0	3	26	38	240
2008	FI-01	13	30	28	17	4	0	8	22	47	53
2008	FI-02	9	22	32	22	10	1	3	34	33	98
2008	FI-03	13	29	37	17	5	0	0	22	41	63
2008	FI-04	15	15	60	10	0	0	0	10	30	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	8	20	45	19	7	0	1	27	28	301
2017	FI-01	6	21	38	27	6	0	2	34	28	49
2017	FI-02	6	24	44	18	6	0	1	25	31	109
2017	FI-03	7	15	48	20	9	0	1	30	22	99
2017	FI-04	14	27	46	11	3	0	0	14	41	37
2014	FI	8	15	40	27	9	0	1	36	23	306
2014	FI-01	6	17	32	30	11	2	2	43	24	53
2014	FI-02	6	12	50	24	7	0	1	31	18	119
2014	FI-03	7	18	32	31	12	0	0	43	25	98
2014	FI-04	23	16	42	13	6	0	0	19	39	31
2011	FI	8	19	36	24	9	0	3	34	28	305
2011	FI-01	1	21	33	21	17	0	6	41	24	70
2011	FI-02	4	12	45	32	5	1	2	38	16	120
2011	FI-03	13	21	36	16	9	0	5	26	36	76
2011	FI-04	19	35	19	24	3	0	0	27	54	37
2008	FI	4	10	38	36	10	2	1	48	14	239
2008	FI-01	0	13	28	45	9	2	2	57	14	53
2008	FI-02	4	6	36	35	15	3	0	52	11	97
2008	FI-03	6	8	51	29	6	0	0	35	14	63
2008	FI-04	5	20	30	45	0	0	0	45	25	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	25	32	19	8	1	2	28	39	304
2017	FI-01	8	20	31	17	17	4	4	37	29	50
2017	FI-02	14	26	33	18	6	0	3	25	41	110
2017	FI-03	9	26	35	22	7	0	1	29	35	100
2017	FI-04	27	27	32	11	3	0	0	14	54	37
2014	FI	17	24	31	16	8	1	3	25	43	306
2014	FI-01	15	25	28	15	9	4	4	27	43	53
2014	FI-02	13	23	35	19	7	1	3	27	37	119
2014	FI-03	18	26	29	14	9	1	3	24	46	98
2014	FI-04	32	23	23	13	6	0	3	20	57	31
2011	FI	12	23	32	20	7	1	5	28	37	306
2011	FI-01	7	15	35	24	10	0	8	37	25	71
2011	FI-02	6	24	32	26	6	3	4	34	32	120
2011	FI-03	18	26	36	8	7	0	5	15	47	76
2011	FI-04	24	30	24	16	3	0	3	19	56	37
2008	FI	8	24	34	22	10	2	2	32	32	240
2008	FI-01	2	17	36	30	9	0	6	42	20	53
2008	FI-02	4	21	36	21	12	4	1	35	27	98
2008	FI-03	14	32	32	16	6	0	0	22	46	63
2008	FI-04	15	25	35	25	0	0	0	25	40	20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	25	31	21	8	1	2	30	38	302
2017	FI-01	16	29	21	15	13	4	2	30	47	50
2017	FI-02	14	24	29	25	5	1	3	30	40	110
2017	FI-03	8	22	40	19	8	0	2	28	31	98
2017	FI-04	8	32	27	22	8	3	0	31	42	37
2014	FI	9	18	33	25	8	2	4	35	30	305
2014	FI-01	15	17	26	23	11	6	2	37	35	53
2014	FI-02	10	18	34	25	5	3	4	32	31	119
2014	FI-03	6	15	35	27	11	1	4	41	22	97
2014	FI-04	10	29	29	23	6	0	3	30	40	31
2011	FI	12	23	32	23	6	1	4	30	37	306
2011	FI-01	8	25	21	32	4	1	7	40	37	71
2011	FI-02	15	23	33	20	6	2	3	27	39	120
2011	FI-03	12	20	36	20	9	0	4	30	33	76
2011	FI-04	8	27	46	19	0	0	0	19	35	37
2008	FI	15	26	36	12	6	2	3	20	43	241
2008	FI-01	15	28	31	13	6	2	6	20	46	54
2008	FI-02	15	27	31	13	7	4	3	22	45	98
2008	FI-03	14	27	48	6	5	0	0	11	41	63
2008	FI-04	15	10	45	30	0	0	0	30	25	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	25	39	14	6	1	1	20	40	303
2017	FI-01	11	33	27	13	10	4	2	24	47	50
2017	FI-02	18	21	43	13	5	1	0	17	39	110
2017	FI-03	11	19	43	18	5	1	3	24	31	100
2017	FI-04	17	36	36	6	6	0	0	11	53	36
2014	FI	14	23	36	18	5	1	3	24	39	306
2014	FI-01	15	25	34	11	8	2	6	20	43	53
2014	FI-02	13	24	38	18	3	2	3	22	39	119
2014	FI-03	14	18	37	21	7	1	2	29	33	98
2014	FI-04	19	29	32	19	0	0	0	19	48	31

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	66	18	5	6	5	0	1	84	11	303
2017	FI-01	67	19	4	4	4	0	2	88	8	50
2017	FI-02	66	15	3	5	9	0	2	83	15	110
2017	FI-03	67	18	4	8	3	0	0	85	11	99
2017	FI-04	59	19	14	5	3	0	0	78	8	37
2014	FI	67	18	6	3	3	0	2	88	6	306
2014	FI-01	72	15	8	2	2	0	2	88	4	53
2014	FI-02	66	18	4	4	3	0	4	88	8	119
2014	FI-03	68	20	5	2	4	1	0	89	6	98
2014	FI-04	61	19	10	3	3	0	3	83	7	31
2011	FI	65	17	7	5	3	0	2	85	8	309
2011	FI-01	68	18	10	3	1	0	0	86	4	72
2011	FI-02	63	18	8	3	3	1	4	86	6	120
2011	FI-03	68	15	5	8	4	0	0	83	12	78
2011	FI-04	57	19	8	8	3	0	5	80	11	37
2008	FI	61	17	7	7	5	0	3	80	13	241
2008	FI-01	63	20	7	4	2	0	4	87	6	54
2008	FI-02	60	15	6	7	8	0	3	78	16	98
2008	FI-03	62	13	11	10	3	0	2	76	13	63
2008	FI-04	55	20	0	10	10	0	5	79	21	20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	30	15	10	10	3	2	63	21	303
2017	FI-01	31	25	20	10	10	2	4	59	20	50
2017	FI-02	30	28	16	10	11	4	2	61	22	110
2017	FI-03	31	31	14	9	10	3	1	65	20	99
2017	FI-04	30	35	5	14	11	0	5	69	26	37
2014	FI	26	32	20	10	7	3	2	61	18	306
2014	FI-01	23	28	21	17	6	4	2	54	24	53
2014	FI-02	25	30	21	9	7	5	3	60	17	119
2014	FI-03	30	32	19	6	11	0	2	63	17	98
2014	FI-04	26	45	10	13	3	0	3	73	17	31

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	33	12	10	7	0	0	71	17	303
2017	FI-01	36	37	10	8	8	2	0	75	16	50
2017	FI-02	35	29	14	13	10	0	0	64	23	110
2017	FI-03	41	34	11	9	4	0	0	76	13	99
2017	FI-04	46	30	11	5	8	0	0	76	14	37
2014	FI	37	31	9	14	8	1	0	69	22	306
2014	FI-01	34	28	8	21	8	2	0	63	29	53
2014	FI-02	32	32	11	13	8	3	1	66	23	119
2014	FI-03	42	30	9	10	9	0	0	72	19	98
2014	FI-04	45	35	3	13	3	0	0	81	16	31

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	37	12	11	10	1	0	67	21	302
2017	FI-01	27	41	11	11	8	2	0	69	19	50
2017	FI-02	30	34	12	11	12	1	0	65	23	110
2017	FI-03	32	35	12	10	10	0	0	68	20	99
2017	FI-04	31	42	8	17	3	0	0	72	19	36
2014	FI	24	42	14	14	5	1	1	67	19	306
2014	FI-01	13	47	9	23	6	2	0	62	29	53
2014	FI-02	24	40	16	16	3	2	0	65	19	119
2014	FI-03	25	42	15	10	6	1	1	68	16	98
2014	FI-04	42	39	6	10	3	0	0	81	13	31
2011	FI	27	41	14	11	5	1	0	69	17	308
2011	FI-01	21	46	13	14	7	0	0	67	21	72
2011	FI-02	25	38	17	12	6	3	0	65	18	120
2011	FI-03	31	43	13	8	4	1	0	75	12	77
2011	FI-04	38	38	8	11	3	0	3	78	14	37
2008	FI	26	43	11	13	3	5	0	72	17	240
2008	FI-01	26	37	6	20	6	6	0	67	27	54
2008	FI-02	22	41	10	15	4	7	0	68	21	98
2008	FI-03	32	48	15	3	2	0	0	81	5	62
2008	FI-04	30	45	15	10	0	0	0	75	10	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	30	14	10	10	4	1	64	21	304
2017	FI-01	32	26	17	11	4	9	0	64	17	51
2017	FI-02	26	24	17	12	14	5	1	54	27	110
2017	FI-03	36	33	9	7	12	2	0	71	20	99
2017	FI-04	30	35	16	16	3	0	0	65	19	37
2014	FI	26	33	15	13	7	7	0	63	21	306
2014	FI-01	19	32	17	13	9	9	0	56	25	53
2014	FI-02	22	34	16	15	4	8	0	61	21	119
2014	FI-03	31	33	14	9	8	4	1	67	18	98
2014	FI-04	42	26	10	10	10	3	0	70	20	31
2011	FI	31	29	15	12	6	6	1	65	19	308
2011	FI-01	25	32	17	11	7	8	0	62	20	72
2011	FI-02	20	34	17	15	7	7	1	59	23	120
2011	FI-03	40	29	12	9	4	6	0	74	14	77
2011	FI-04	59	11	14	8	5	0	3	72	14	37
2008	FI	32	33	13	6	7	10	0	72	14	240
2008	FI-01	26	28	17	11	6	13	0	62	19	54
2008	FI-02	23	36	10	5	11	14	0	69	19	98
2008	FI-03	53	27	13	5	2	0	0	81	6	62
2008	FI-04	30	35	20	0	5	10	0	72	6	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	23	18	18	13	12	3	43	36	304
2017	FI-01	11	25	17	13	11	17	6	46	31	51
2017	FI-02	15	15	21	17	13	16	3	37	37	110
2017	FI-03	18	26	13	17	14	9	2	50	35	99
2017	FI-04	8	32	22	24	8	0	5	43	34	37
2014	FI	10	20	19	24	13	14	1	34	44	306
2014	FI-01	8	9	21	26	15	21	0	21	52	53
2014	FI-02	8	18	22	24	14	15	0	30	45	119
2014	FI-03	11	22	18	22	13	13	1	39	40	98
2014	FI-04	19	39	6	26	10	0	0	58	35	31

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	37	9	9	4	77	13	304
2017	FI-01	41	38	7	7	6	79	13	51
2017	FI-02	36	35	12	11	6	71	17	110
2017	FI-03	43	38	9	8	1	82	9	99
2017	FI-04	41	41	5	11	3	81	14	37
2014	FI	38	43	8	8	3	80	11	306
2014	FI-01	32	43	17	6	2	75	8	53
2014	FI-02	38	42	7	9	4	80	13	119
2014	FI-03	38	45	6	7	4	83	11	98
2014	FI-04	48	35	10	6	0	84	6	31

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	35	13	7	8	1	0	71	16	305
2017	FI-01	37	36	6	7	6	8	0	80	14	51
2017	FI-02	31	37	18	8	5	0	0	68	14	110
2017	FI-03	38	36	11	7	8	0	0	74	15	100
2017	FI-04	32	30	19	5	14	0	0	62	19	37
2014	FI	33	35	14	10	7	1	0	69	17	306
2014	FI-01	36	34	11	6	9	4	0	73	16	53
2014	FI-02	28	35	20	11	6	0	0	63	17	119
2014	FI-03	41	31	11	9	8	0	0	72	17	98
2014	FI-04	32	48	0	16	3	0	0	81	19	31
2011	FI	27	44	15	7	7	0	0	71	14	308
2011	FI-01	28	44	17	7	4	0	0	72	11	71
2011	FI-02	23	47	13	10	8	1	0	70	18	120
2011	FI-03	32	38	17	5	8	0	0	71	13	78
2011	FI-04	27	46	16	3	8	0	0	73	11	37
2008	FI	31	40	13	8	6	0	0	72	15	241
2008	FI-01	41	33	15	6	4	2	0	75	9	54
2008	FI-02	26	40	12	10	11	0	1	66	22	98
2008	FI-03	32	41	19	6	2	0	0	73	8	63
2008	FI-04	25	60	0	10	5	0	0	85	15	20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	32	11	9	6	1	0	75	14	305
2017	FI-01	37	46	9	4	2	2	0	85	6	51
2017	FI-02	41	33	12	8	5	0	0	74	14	110
2017	FI-03	50	22	12	9	6	1	0	73	15	100
2017	FI-04	30	35	8	16	8	3	0	67	25	37
2014	FI	40	30	15	7	6	2	0	71	14	306
2014	FI-01	47	25	13	8	6	2	0	73	13	53
2014	FI-02	34	33	15	10	6	2	0	68	16	119
2014	FI-03	45	29	14	4	7	1	0	75	11	98
2014	FI-04	39	32	13	10	3	3	0	73	13	31
2011	FI	44	30	13	7	3	3	1	76	10	308
2011	FI-01	42	35	15	6	1	0	0	77	7	71
2011	FI-02	41	27	16	7	5	4	1	71	12	120
2011	FI-03	53	27	9	6	1	4	0	83	8	78
2011	FI-04	35	35	11	14	3	0	3	72	17	37
2008	FI	44	34	9	6	4	3	0	81	10	241
2008	FI-01	44	39	6	7	0	4	0	87	8	54
2008	FI-02	43	31	13	4	7	1	1	75	11	98
2008	FI-03	44	40	5	6	2	3	0	87	8	63
2008	FI-04	40	35	5	10	5	5	0	79	16	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	34	9	10	7	1	0	74	17	305
2017	FI-01	43	34	4	13	4	2	0	79	17	51
2017	FI-02	36	34	12	12	5	1	0	71	17	110
2017	FI-03	46	30	10	5	9	0	0	76	14	100
2017	FI-04	30	38	8	14	8	3	0	69	22	37
2014	FI	36	34	11	10	8	0	0	70	19	306
2014	FI-01	40	34	13	8	6	0	0	74	13	53
2014	FI-02	34	35	11	12	8	0	0	70	19	119
2014	FI-03	37	33	10	8	12	0	0	70	20	98
2014	FI-04	35	39	6	16	3	0	0	74	19	31
2011	FI	35	37	13	9	6	0	0	72	15	308
2011	FI-01	34	38	20	7	1	0	0	72	8	71
2011	FI-02	32	34	14	13	6	0	1	66	19	120
2011	FI-03	42	35	9	8	5	1	0	78	13	78
2011	FI-04	30	49	3	5	14	0	0	78	19	37
2008	FI	39	36	8	8	7	2	0	76	15	241
2008	FI-01	43	37	9	7	2	2	0	81	9	54
2008	FI-02	30	42	7	9	10	2	0	73	20	98
2008	FI-03	51	27	6	10	5	2	0	79	15	63
2008	FI-04	45	35	10	5	5	0	0	80	10	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	75	15	5	2	3	0	0	90	5	305
2017	FI-01	72	17	6	2	2	2	0	90	4	51
2017	FI-02	77	10	5	3	5	0	1	88	7	110
2017	FI-03	75	15	5	3	2	0	0	90	5	100
2017	FI-04	70	24	5	0	0	0	0	95	0	37
2014	FI	72	16	4	4	2	0	2	90	6	306
2014	FI-01	75	17	4	2	0	0	2	94	2	53
2014	FI-02	71	17	3	3	2	0	4	91	5	119
2014	FI-03	75	13	3	5	3	1	0	89	8	98
2014	FI-04	65	19	6	6	0	0	3	87	7	31
2011	FI	71	16	6	2	1	0	4	91	3	308
2011	FI-01	75	17	6	0	0	0	3	94	0	71
2011	FI-02	69	17	6	1	2	0	6	91	3	120
2011	FI-03	76	14	6	4	0	0	0	90	4	78
2011	FI-04	59	19	8	5	3	0	5	83	9	37
2008	FI	75	11	6	3	2	0	2	88	5	241
2008	FI-01	70	17	9	0	2	0	2	89	2	54
2008	FI-02	76	7	5	3	4	1	4	87	8	98
2008	FI-03	73	16	6	3	0	0	2	90	3	63
2008	FI-04	85	0	5	10	0	0	0	85	10	20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	29	8	9	6	4	3	75	16	304
2017	FI-01	43	36	4	6	6	6	0	84	12	51
2017	FI-02	44	26	8	7	5	4	6	78	13	109
2017	FI-03	41	27	11	12	5	4	0	71	18	100
2017	FI-04	30	35	8	11	11	0	5	69	23	37
2014	FI	45	26	8	7	6	4	4	77	14	306
2014	FI-01	47	21	13	11	2	0	6	72	14	53
2014	FI-02	49	25	8	4	4	6	4	82	9	119
2014	FI-03	40	30	5	9	9	5	2	75	19	98
2014	FI-04	45	23	13	6	10	3	0	70	17	31
2011	FI	52	29	3	8	5	2	1	84	13	309
2011	FI-01	44	36	3	10	1	4	1	85	12	72
2011	FI-02	58	23	3	9	7	0	2	81	16	120
2011	FI-03	54	29	3	5	5	4	0	87	11	78
2011	FI-04	41	41	3	5	5	3	3	86	11	37

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	30	11	4	6	1	79	10	303
2017	FI-01	43	38	9	2	6	2	83	8	51
2017	FI-02	50	31	10	3	6	0	81	8	108
2017	FI-03	54	25	9	6	5	1	80	11	100
2017	FI-04	43	27	16	3	11	0	70	14	37

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	24	12	7	6	2	75	12	303
2017	FI-01	55	17	15	4	6	4	75	10	51
2017	FI-02	49	24	16	6	6	1	73	11	109
2017	FI-03	54	27	6	7	4	2	82	11	99
2017	FI-04	41	24	14	11	11	0	65	22	37

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	26	16	8	6	0	70	14	304
2017	FI-01	49	24	14	7	6	0	73	13	51
2017	FI-02	42	27	17	9	5	0	70	14	109
2017	FI-03	48	25	17	4	6	0	73	10	100
2017	FI-04	38	24	14	8	14	3	64	22	37
2014	FI	42	29	13	8	8	0	71	16	306
2014	FI-01	47	25	13	8	8	0	72	15	53
2014	FI-02	39	30	13	8	9	0	69	18	119
2014	FI-03	49	23	14	7	7	0	72	14	98
2014	FI-04	35	48	0	6	10	0	84	16	31

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	33	11	14	7	1	9	65	23	167
2017	FI-01	27	19	9	27	9	0	9	51	39	11
2017	FI-02	24	32	19	19	5	0	0	57	24	37
2017	FI-03	28	37	8	9	8	1	10	73	19	79
2017	FI-04	26	26	11	17	6	0	14	60	27	35
2014	FI	18	31	16	12	6	6	11	59	21	162
2014	FI-01	8	31	31	15	0	0	15	46	18	13
2014	FI-02	12	33	17	7	14	10	7	54	26	42
2014	FI-03	26	27	13	9	4	7	15	66	17	74
2014	FI-04	13	40	13	20	3	3	7	59	26	30

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	34	15	13	8	4	1	61	23	304
2017	FI-01	34	38	11	9	4	4	0	75	14	51
2017	FI-02	21	34	18	11	10	6	1	59	23	109
2017	FI-03	24	33	18	12	9	3	1	59	22	100
2017	FI-04	24	32	5	24	11	3	0	58	36	37
2014	FI	27	35	16	8	8	5	0	66	18	306
2014	FI-01	21	47	15	11	4	2	0	69	15	53
2014	FI-02	28	29	18	7	10	8	0	62	18	119
2014	FI-03	33	36	15	5	8	3	0	71	13	98
2014	FI-04	23	32	10	19	13	3	0	57	33	31
2011	FI	26	36	19	8	5	6	0	66	14	308
2011	FI-01	25	39	20	7	4	4	0	68	12	71
2011	FI-02	23	40	18	8	3	8	1	69	11	120
2011	FI-03	32	32	15	9	4	8	0	69	14	78
2011	FI-04	22	24	30	11	11	3	0	47	22	37

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	33	16	13	11	2	0	59	25	303
2017	FI-01	44	34	6	7	7	2	0	79	15	51
2017	FI-02	17	38	18	14	10	2	1	57	25	109
2017	FI-03	23	32	17	13	12	2	0	57	26	99
2017	FI-04	24	24	16	22	14	0	0	49	35	37
2014	FI	24	38	17	10	9	2	0	63	20	306
2014	FI-01	23	43	13	9	9	2	0	67	19	53
2014	FI-02	21	39	16	11	8	5	0	63	20	119
2014	FI-03	28	38	19	8	7	0	0	66	15	98
2014	FI-04	26	29	13	19	13	0	0	55	32	31
2011	FI	22	40	18	11	6	3	0	64	17	308
2011	FI-01	21	41	25	4	6	3	0	64	10	71
2011	FI-02	22	42	15	14	4	3	0	66	19	120
2011	FI-03	24	42	14	10	5	4	0	69	16	78
2011	FI-04	22	30	22	16	11	0	0	51	27	37
2008	FI	25	42	15	8	5	4	0	70	13	240
2008	FI-01	30	46	9	4	4	7	0	82	8	54
2008	FI-02	30	36	18	5	7	4	0	68	13	98
2008	FI-03	19	46	17	8	6	3	0	67	15	63
2008	FI-04	20	40	10	30	0	0	0	60	30	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	29	20	19	12	4	0	47	32	305
2017	FI-01	34	33	17	7	6	4	0	69	14	51
2017	FI-02	11	29	21	19	13	6	1	43	34	110
2017	FI-03	16	29	20	18	14	3	0	46	33	100
2017	FI-04	3	27	19	35	16	0	0	30	51	37
2014	FI	14	37	19	16	10	4	0	53	28	305
2014	FI-01	13	35	19	13	13	6	0	51	29	52
2014	FI-02	13	37	15	18	12	5	0	53	31	119
2014	FI-03	17	38	24	15	4	2	0	56	19	98
2014	FI-04	13	32	16	23	16	0	0	45	39	31
2011	FI	11	39	23	15	5	6	0	54	21	308
2011	FI-01	18	39	26	6	3	8	0	62	9	72
2011	FI-02	11	39	22	19	3	6	0	54	23	119
2011	FI-03	9	44	21	15	5	6	0	56	22	78
2011	FI-04	5	30	30	19	16	0	0	35	35	37
2008	FI	13	39	21	12	6	9	0	57	20	241
2008	FI-01	19	41	17	9	2	13	0	68	13	54
2008	FI-02	19	34	23	6	7	10	0	59	15	98
2008	FI-03	3	41	24	17	10	5	0	47	28	63
2008	FI-04	5	40	10	40	0	5	0	47	42	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	29	20	15	13	6	50	30	305
2017	FI-01	26	34	19	9	7	4	63	18	51
2017	FI-02	15	24	19	18	16	8	41	38	110
2017	FI-03	20	30	21	13	10	6	53	25	100
2017	FI-04	14	30	19	16	19	3	44	36	37
2014	FI	15	30	20	16	12	6	49	30	306
2014	FI-01	11	30	19	19	13	8	45	35	53
2014	FI-02	11	31	20	16	13	9	46	31	119
2014	FI-03	23	26	24	14	10	3	50	25	98
2014	FI-04	16	39	13	16	16	0	55	32	31
2011	FI	12	27	25	17	10	8	43	29	308
2011	FI-01	15	24	22	22	10	7	42	34	72
2011	FI-02	12	24	29	16	9	9	40	28	119
2011	FI-03	10	32	24	14	9	10	47	26	78
2011	FI-04	11	35	19	14	16	5	49	31	37
2008	FI	16	28	20	15	11	10	49	29	241
2008	FI-01	22	31	20	7	7	11	60	17	54
2008	FI-02	18	21	18	17	13	11	45	34	98
2008	FI-03	10	30	24	16	13	8	43	31	63
2008	FI-04	10	45	15	20	10	0	55	30	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	31	15	21	15	2	0	47	37	305
2017	FI-01	26	42	11	11	7	2	0	69	19	51
2017	FI-02	13	24	20	25	15	2	0	38	42	110
2017	FI-03	17	31	12	21	16	3	0	49	38	100
2017	FI-04	5	32	16	27	19	0	0	38	46	37
2014	FI	13	32	18	21	13	2	0	46	35	305
2014	FI-01	12	29	23	23	12	2	0	41	35	52
2014	FI-02	13	33	15	23	14	3	0	47	38	119
2014	FI-03	15	32	22	19	10	2	0	48	30	98
2014	FI-04	13	39	3	19	19	3	3	55	41	31
2011	FI	11	36	23	19	9	2	0	48	28	308
2011	FI-01	15	36	26	13	7	3	0	53	20	72
2011	FI-02	10	30	25	24	9	2	0	41	33	119
2011	FI-03	9	46	18	18	8	1	0	56	26	78
2011	FI-04	8	35	24	16	16	0	0	43	32	37
2008	FI	12	47	16	19	5	2	0	60	24	240
2008	FI-01	17	41	20	17	4	2	0	58	21	54
2008	FI-02	9	55	12	14	7	2	0	65	22	97
2008	FI-03	13	38	16	29	3	2	0	52	32	63
2008	FI-04	15	50	20	15	0	0	0	65	15	20

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	43	12	12	6	1	69	18	304
2017	FI-01	28	44	15	6	6	2	73	11	51
2017	FI-02	21	47	11	15	5	2	69	20	109
2017	FI-03	29	42	11	12	6	0	71	18	100
2017	FI-04	22	38	16	19	5	0	59	24	37
2014	FI	26	41	19	8	5	1	67	13	306
2014	FI-01	21	43	21	11	2	2	65	13	53
2014	FI-02	26	43	18	5	7	2	70	12	119
2014	FI-03	28	37	22	7	6	0	65	13	98
2014	FI-04	29	45	10	13	3	0	74	16	31
2011	FI	27	49	14	7	3	1	76	10	309
2011	FI-01	28	51	11	7	1	1	80	8	72
2011	FI-02	25	53	12	8	2	1	78	10	120
2011	FI-03	26	44	18	6	6	0	69	13	78
2011	FI-04	30	46	16	8	0	0	76	8	37

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	48	12	6	3	2	0	78	9	303
2017	FI-01	37	48	11	2	0	2	0	87	2	51
2017	FI-02	26	49	15	6	5	0	0	75	10	108
2017	FI-03	32	44	12	6	2	3	1	79	8	100
2017	FI-04	19	54	8	14	5	0	0	73	19	37
2014	FI	29	45	16	6	3	2	0	75	9	306
2014	FI-01	30	42	19	6	0	4	0	74	6	53
2014	FI-02	26	43	20	4	4	3	0	71	9	119
2014	FI-03	29	49	14	4	3	0	0	78	8	98
2014	FI-04	39	42	3	16	0	0	0	81	16	31
2011	FI	31	43	15	7	1	3	1	77	8	309
2011	FI-01	31	42	24	0	0	3	1	75	0	72
2011	FI-02	26	42	17	10	1	5	0	71	11	120
2011	FI-03	42	41	8	6	1	1	0	84	8	78
2011	FI-04	27	54	5	8	0	3	3	86	9	37

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	40	14	8	7	2	1	70	15	304
2017	FI-01	30	30	19	17	2	0	2	61	20	51
2017	FI-02	27	41	13	7	7	4	1	71	15	109
2017	FI-03	30	44	13	5	6	2	0	76	11	100
2017	FI-04	27	38	16	5	14	0	0	65	19	37
2014	FI	34	40	10	6	7	1	2	77	13	306
2014	FI-01	30	49	13	2	4	0	2	81	6	53
2014	FI-02	27	45	12	6	8	2	2	74	14	119
2014	FI-03	40	33	9	8	7	2	1	75	16	98
2014	FI-04	48	35	3	3	6	0	3	87	10	31
2011	FI	35	38	9	9	4	6	1	77	13	309
2011	FI-01	25	49	13	7	3	3	1	77	10	72
2011	FI-02	30	38	12	12	3	6	0	72	16	120
2011	FI-03	45	32	5	4	5	8	1	85	10	78
2011	FI-04	43	30	3	14	3	8	0	79	18	37
2008	FI	39	35	11	8	3	3	1	77	11	241
2008	FI-01	41	31	13	9	0	4	2	76	10	54
2008	FI-02	33	40	12	7	3	4	1	76	11	98
2008	FI-03	43	32	11	10	3	2	0	76	13	63
2008	FI-04	60	25	5	5	5	0	0	85	10	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	36	14	10	7	3	0	68	18	304
2017	FI-01	37	36	6	11	4	6	0	78	16	51
2017	FI-02	27	35	17	6	11	3	1	64	18	109
2017	FI-03	33	35	18	8	4	2	0	69	12	100
2017	FI-04	22	41	11	16	11	0	0	62	27	37
2014	FI	35	38	10	8	7	2	1	74	16	305
2014	FI-01	25	42	15	6	6	4	2	71	12	52
2014	FI-02	32	40	10	11	4	3	1	74	16	119
2014	FI-03	39	35	10	6	10	0	0	74	16	98
2014	FI-04	48	32	0	6	13	0	0	81	19	31
2011	FI	22	36	20	13	5	3	0	61	18	308
2011	FI-01	23	30	27	14	7	0	0	52	21	71
2011	FI-02	22	34	20	13	5	6	0	59	19	120
2011	FI-03	19	47	17	9	5	1	1	68	14	78
2011	FI-04	30	32	16	16	3	3	0	64	19	37

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	24	22	11	15	9	1	47	29	304
2017	FI-01	24	25	17	13	9	12	0	55	25	51
2017	FI-02	14	23	24	7	19	12	1	42	31	109
2017	FI-03	20	26	21	13	11	9	0	51	26	100
2017	FI-04	22	19	24	11	19	0	5	43	31	37
2014	FI	18	25	18	14	17	6	3	47	34	305
2014	FI-01	19	26	15	15	17	6	2	49	35	53
2014	FI-02	16	27	14	13	22	7	2	47	38	118
2014	FI-03	21	19	22	15	14	6	3	44	32	98
2014	FI-04	16	32	23	10	10	6	3	54	21	31
2011	FI	16	25	19	12	9	15	4	51	26	308
2011	FI-01	14	24	20	15	10	15	1	46	31	71
2011	FI-02	17	29	17	13	7	14	3	56	24	120
2011	FI-03	19	24	19	5	10	18	4	56	20	78
2011	FI-04	14	19	24	16	11	8	8	39	32	37

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	27	10	4	4	1	1	82	8	304
2017	FI-01	52	29	9	4	2	4	0	84	6	51
2017	FI-02	57	22	11	4	4	0	2	81	8	109
2017	FI-03	55	28	7	3	6	0	1	84	9	100
2017	FI-04	43	38	14	5	0	0	0	81	5	37
2014	FI	55	26	7	4	3	2	4	86	7	306
2014	FI-01	59	23	6	4	2	4	4	88	6	53
2014	FI-02	56	28	5	3	2	2	4	89	5	119
2014	FI-03	57	23	7	4	4	1	4	84	8	98
2014	FI-04	39	35	10	3	6	3	3	79	10	31

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	60	29	6	3	1	1	1	90	4	303
2017	FI-01	62	29	4	4	0	2	0	92	4	51
2017	FI-02	61	24	7	3	4	2	0	86	6	110
2017	FI-03	60	32	4	3	0	0	1	93	3	99
2017	FI-04	50	33	11	3	0	0	3	86	3	36
2014	FI	69	22	4	1	1	0	2	94	2	306
2014	FI-01	72	19	4	4	0	0	2	92	4	53
2014	FI-02	67	25	4	0	2	0	2	94	2	119
2014	FI-03	72	20	2	1	1	1	3	96	2	98
2014	FI-04	68	23	10	0	0	0	0	90	0	31
2011	FI	74	17	4	2	1	1	2	93	3	308
2011	FI-01	76	15	6	1	0	0	1	93	1	72
2011	FI-02	71	19	3	3	1	1	1	92	4	119
2011	FI-03	74	14	4	1	1	3	3	93	3	78
2011	FI-04	76	19	3	0	0	0	3	97	0	37
2008	FI	68	18	10	2	1	0	2	87	3	241
2008	FI-01	70	19	11	0	0	0	0	89	0	54
2008	FI-02	67	18	8	2	2	0	2	88	4	98
2008	FI-03	63	17	13	2	0	2	3	85	2	63
2008	FI-04	75	10	5	5	5	0	0	85	10	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	41	13	12	9	0	0	66	21	305
2017	FI-01	32	40	9	9	7	0	2	73	17	51
2017	FI-02	25	35	15	14	10	1	0	61	24	110
2017	FI-03	24	42	13	14	7	0	0	66	21	100
2017	FI-04	11	51	16	11	11	0	0	62	22	37
2014	FI	28	33	14	15	8	1	0	62	24	306
2014	FI-01	36	23	13	19	8	2	0	60	27	53
2014	FI-02	24	35	15	16	8	2	0	60	25	119
2014	FI-03	28	38	13	11	9	1	0	66	20	98
2014	FI-04	35	32	10	13	10	0	0	68	23	31
2011	FI	29	44	12	9	4	1	1	74	14	308
2011	FI-01	39	36	11	10	3	0	1	76	13	72
2011	FI-02	25	49	13	6	4	2	2	77	10	119
2011	FI-03	27	45	13	9	4	1	1	74	13	78
2011	FI-04	22	41	11	19	8	0	0	62	27	37
2008	FI	34	34	13	11	6	2	0	69	17	241
2008	FI-01	44	33	11	6	4	2	0	79	9	54
2008	FI-02	32	28	14	13	8	5	0	62	23	98
2008	FI-03	27	44	13	11	5	0	0	71	16	63
2008	FI-04	40	35	5	15	5	0	0	75	20	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	35	12	16	15	1	1	57	31	304
2017	FI-01	24	36	15	19	4	2	0	62	23	51
2017	FI-02	20	33	9	18	19	1	0	53	38	110
2017	FI-03	21	37	13	12	15	0	2	59	28	100
2017	FI-04	22	31	11	17	17	0	3	54	34	36
2014	FI	24	23	13	19	20	1	1	48	39	306
2014	FI-01	17	17	11	25	26	0	4	35	53	53
2014	FI-02	19	23	15	21	20	2	0	43	42	119
2014	FI-03	33	24	16	14	13	0	0	57	27	98
2014	FI-04	32	29	3	16	19	0	0	61	35	31
2011	FI	20	33	12	18	15	1	1	54	34	308
2011	FI-01	21	24	17	19	17	1	1	46	37	72
2011	FI-02	17	34	14	19	13	1	2	52	34	119
2011	FI-03	24	40	8	10	15	1	1	66	26	78
2011	FI-04	14	35	8	24	19	0	0	49	43	37
2008	FI	28	37	8	12	12	0	2	67	25	241
2008	FI-01	35	26	9	19	7	0	4	63	27	54
2008	FI-02	24	44	7	8	15	1	0	69	24	98
2008	FI-03	27	37	10	13	11	0	3	66	25	63
2008	FI-04	25	40	5	15	15	0	0	65	30	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	44	21	8	7	2	1	64	15	304
2017	FI-01	21	48	21	2	6	2	2	71	8	51
2017	FI-02	15	45	23	7	7	2	1	62	15	110
2017	FI-03	23	38	19	11	6	2	0	63	18	99
2017	FI-04	16	49	19	8	8	0	0	65	16	37

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	38	13	4	4	3	78	8	305
2017	FI-01	45	31	11	7	2	4	79	10	51
2017	FI-02	28	44	15	2	7	4	75	9	110
2017	FI-03	48	31	14	4	1	2	81	5	100
2017	FI-04	32	49	8	5	5	0	81	11	37
2014	FI	42	34	13	4	3	4	79	7	306
2014	FI-01	36	40	15	2	4	4	78	6	53
2014	FI-02	39	34	16	3	4	3	76	8	119
2014	FI-03	46	32	10	3	2	7	84	5	98
2014	FI-04	55	26	10	10	0	0	81	10	31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	46	9	7	4	1	0	80	11	303
2017	FI-01	36	49	6	4	6	0	0	85	9	51
2017	FI-02	31	45	11	8	4	1	0	77	12	109
2017	FI-03	35	48	5	8	3	0	0	84	11	99
2017	FI-04	30	41	14	5	8	3	0	72	14	37
2014	FI	36	41	12	6	4	1	0	78	9	306
2014	FI-01	36	40	19	2	2	0	2	77	4	53
2014	FI-02	34	45	13	4	3	2	0	79	8	119
2014	FI-03	40	39	9	4	6	2	0	80	10	98
2014	FI-04	39	32	10	19	0	0	0	71	19	31
2011	FI	31	44	13	5	3	3	0	78	8	308
2011	FI-01	24	53	15	6	3	0	0	76	8	72
2011	FI-02	32	38	14	6	4	5	1	74	11	119
2011	FI-03	37	49	8	1	1	4	0	89	3	78
2011	FI-04	30	41	19	8	3	0	0	70	11	37

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	39	9	6	3	0	0	83	9	302
2017	FI-01	53	34	7	4	2	0	0	87	6	51
2017	FI-02	41	42	7	5	4	1	0	84	8	109
2017	FI-03	44	40	8	7	1	0	0	84	8	98
2017	FI-04	30	41	14	5	11	0	0	70	16	37
2014	FI	44	39	11	3	3	0	0	83	6	305
2014	FI-01	47	36	15	0	2	0	0	83	2	53
2014	FI-02	40	39	14	3	3	0	0	79	7	119
2014	FI-03	50	36	6	4	4	0	0	86	8	97
2014	FI-04	35	48	10	3	3	0	0	84	6	31
2011	FI	38	47	8	4	2	0	0	86	6	306
2011	FI-01	33	53	8	1	4	0	0	86	6	72
2011	FI-02	38	43	11	5	2	0	1	82	7	118
2011	FI-03	43	48	4	3	1	1	0	92	4	77
2011	FI-04	35	46	11	5	3	0	0	81	8	37
2008	FI	41	40	11	4	4	0	0	81	8	240
2008	FI-01	41	48	6	4	2	0	0	89	6	54
2008	FI-02	39	39	10	6	5	0	0	78	11	97
2008	FI-03	44	32	17	2	3	2	0	77	5	63
2008	FI-04	40	35	15	5	5	0	0	75	10	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	37	35	14	9	5	0	0	73	13	303
2017	FI-01	51	24	12	9	4	0	0	75	13	51
2017	FI-02	32	38	16	7	6	1	0	71	13	109
2017	FI-03	37	37	13	9	3	0	0	75	12	99
2017	FI-04	32	35	14	8	11	0	0	68	19	37
2014	FI	33	37	20	4	6	0	0	70	10	306
2014	FI-01	30	42	19	2	8	0	0	72	9	53
2014	FI-02	28	44	18	4	6	0	0	71	10	119
2014	FI-03	43	26	23	3	5	0	0	69	8	98
2014	FI-04	32	35	19	6	3	3	0	70	10	31
2011	FI	30	45	15	7	2	1	0	75	9	309
2011	FI-01	31	49	11	7	3	0	0	79	10	72
2011	FI-02	26	42	18	9	3	2	1	69	13	120
2011	FI-03	35	47	10	6	1	0	0	82	8	78
2011	FI-04	32	43	22	3	0	0	0	76	3	37

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	36	14	9	5	1	72	13	302
2017	FI-01	47	28	14	7	4	0	75	11	51
2017	FI-02	32	38	16	8	5	2	71	13	109
2017	FI-03	37	38	12	9	3	0	76	12	99
2017	FI-04	28	36	17	8	11	0	64	19	36
2014	FI	34	38	16	7	5	0	73	11	305
2014	FI-01	37	38	15	6	4	0	75	10	52
2014	FI-02	30	40	17	6	7	0	71	13	119
2014	FI-03	40	34	15	7	4	0	74	11	98
2014	FI-04	32	45	13	6	3	0	77	10	31
2011	FI	31	45	16	6	3	0	76	8	309
2011	FI-01	29	51	8	8	3	0	81	11	72
2011	FI-02	27	43	22	5	4	0	69	9	120
2011	FI-03	37	44	12	6	1	0	81	8	78
2011	FI-04	32	46	19	3	0	0	78	3	37
2008	FI	38	39	13	8	3	0	77	11	239
2008	FI-01	43	41	9	7	0	0	83	7	54
2008	FI-02	36	36	13	9	5	0	73	15	96
2008	FI-03	35	43	17	3	2	0	78	5	63
2008	FI-04	40	30	5	20	5	0	70	25	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	28	17	13	9	3	0	61	22	301
2017	FI-01	26	32	19	15	6	2	0	59	21	51
2017	FI-02	32	23	18	12	12	4	0	57	25	108
2017	FI-03	35	32	13	11	7	2	0	68	19	98
2017	FI-04	30	24	22	14	8	3	0	56	22	37
2014	FI	32	26	20	13	8	1	0	59	21	306
2014	FI-01	28	32	23	4	11	2	0	62	15	53
2014	FI-02	28	27	18	18	10	0	0	55	28	119
2014	FI-03	41	23	19	10	6	1	0	64	16	98
2014	FI-04	29	29	19	16	3	3	0	60	20	31
2011	FI	33	30	16	12	6	4	0	65	19	309
2011	FI-01	31	28	18	17	4	3	0	60	21	72
2011	FI-02	28	31	16	10	9	6	0	63	20	120
2011	FI-03	40	29	14	10	3	4	0	72	13	78
2011	FI-04	35	32	14	14	5	0	0	68	19	37
2008	FI	34	22	19	12	8	4	0	59	21	239
2008	FI-01	41	22	13	13	7	4	0	65	21	54
2008	FI-02	30	21	21	13	11	4	0	53	25	96
2008	FI-03	30	27	22	11	6	2	2	59	18	63
2008	FI-04	45	15	20	10	5	5	0	63	16	20

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	40	25	35	304
2017	FI-01	38	30	32	51
2017	FI-02	46	24	29	110
2017	FI-03	34	28	37	99
2017	FI-04	49	11	41	37
2014	FI	37	30	33	306
2014	FI-01	21	40	40	53
2014	FI-02	48	24	28	119
2014	FI-03	29	34	37	98
2014	FI-04	45	29	26	31
2011	FI	38	31	31	309
2011	FI-01	40	25	35	72
2011	FI-02	41	27	33	120
2011	FI-03	29	38	32	78
2011	FI-04	41	41	19	37

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	7	43	41	1	1	7	121
2017	FI-01	5	65	25	5	0	0	18
2017	FI-02	8	39	47	0	0	6	51
2017	FI-03	3	44	38	0	3	12	34
2017	FI-04	17	28	44	0	0	11	18
2014	FI	12	42	35	4	9999	8	113
2014	FI-01	0	36	36	9	9999	18	11
2014	FI-02	7	56	26	5	9999	5	57
2014	FI-03	21	31	45	0	9999	3	29
2014	FI-04	14	14	57	0	9999	14	14
2011	FI	9	54	32	1	9999	4	117
2011	FI-01	0	66	31	0	9999	3	29
2011	FI-02	6	55	33	0	9999	6	49
2011	FI-03	13	52	30	0	9999	4	23
2011	FI-04	27	33	40	0	9999	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	17	83	302
2017	FI-01	11	89	51
2017	FI-02	18	82	108
2017	FI-03	15	85	100
2017	FI-04	36	64	36
2014	FI	18	82	305
2014	FI-01	15	85	53
2014	FI-02	19	81	119
2014	FI-03	20	80	98

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	32	53
2017	FI-02	37	19
2017	FI-04	54	13
2014	FI	32	56
2014	FI-02	35	23
2014	FI-03	35	20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	75	53
2017	FI-02	84	19
2017	FI-03	67	15
2017	FI-04	77	13
2014	FI	79	56
2014	FI-02	87	23
2014	FI-03	70	20

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FI	53
2017	FI-02	19
2017	FI-03	15
2017	FI-04	13
2014	FI	56
2014	FI-02	23
2014	FI-03	20

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	FI	53
2017	FI-02	19
2017	FI-03	15
2017	FI-04	13
2014	FI-02	23

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	FI-02	19
2017	FI-03	15
2017	FI-04	13
2014	FI	56
2014	FI-02	23
2014	FI-03	20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	FI-02	19
2014	FI-02	23
2014	FI-03	20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FI	40	53
2017	FI-02	37	19
2017	FI-03	33	15
2017	FI-04	46	13
2014	FI	37	56
2014	FI-03	55	20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FI	45	53
2017	FI-02	47	19
2017	FI-03	33	15
2017	FI-04	54	13
2014	FI	41	56
2014	FI-02	39	23
2014	FI-03	40	20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FI	43	53
2017	FI-02	42	19
2017	FI-03	33	15
2017	FI-04	62	13
2014	FI	50	56
2014	FI-02	43	23
2014	FI-03	50	20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FI	34	53
2017	FI-02	47	19
2017	FI-04	46	13
2014	FI	43	56
2014	FI-02	39	23
2014	FI-03	55	20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FI	36	53
2017	FI-02	53	19
2017	FI-03	33	15
2014	FI	29	56
2014	FI-02	26	23
2014	FI-03	25	20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	49	53
2017	FI-02	53	19
2017	FI-04	77	13
2014	FI	64	56
2014	FI-02	65	23
2014	FI-03	65	20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	40	53
2017	FI-02	37	19
2017	FI-03	33	15
2017	FI-04	62	13
2014	FI	36	56
2014	FI-02	22	23
2014	FI-03	50	20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	FI	53
2017	FI-02	19
2017	FI-03	15
2017	FI-04	13
2014	FI	56
2014	FI-02	23
2014	FI-03	20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FI	11	53
2017	FI-04	0	13
2014	FI	13	56

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FI	13	53
2014	FI	11	56

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FI	51	53
2017	FI-02	74	19
2017	FI-03	33	15
2017	FI-04	46	13
2014	FI	55	56
2014	FI-02	61	23
2014	FI-03	50	20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FI	36	53
2017	FI-02	42	19
2017	FI-04	38	13
2014	FI	21	56
2014	FI-03	35	20

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	9	53

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	51	53
2017	FI-02	58	19
2017	FI-03	33	15
2017	FI-04	69	13
2014	FI	52	56
2014	FI-02	48	23
2014	FI-03	60	20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FI	28	53
2017	FI-02	37	19
2017	FI-04	38	13
2014	FI	32	56
2014	FI-02	30	23
2014	FI-03	35	20

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FI	11	53
2017	FI-03	0	15
2014	FI	12	56

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	15	53
2014	FI	23	56
2014	FI-02	30	23
2014	FI-03	25	20

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	FI	15	53
2014	FI	11	56

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	19
2017	FI-04	0	13
2014	FI	9	56

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	FI	17	53
2014	FI	11	56

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	11	53
2014	FI	9	56

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	30	53
2017	FI-03	40	15
2014	FI	32	56
2014	FI-02	39	23
2014	FI-03	25	20

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	14	51
2014	FI	18	51
2014	FI-02	23	22

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FI-03	0	14
2014	FI	14	51

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FI	10	51
2017	FI-03	0	14
2014	FI	20	51
2014	FI-02	23	22

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FI	14	51
2014	FI-03	0	17

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	18	51
2017	FI-02	26	19
2014	FI	18	51

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	22	51
2017	FI-02	37	19
2014	FI	29	51
2014	FI-02	23	22
2014	FI-03	29	17

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FI	14	51
2014	FI	10	51

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FI	20	51
2014	FI	14	51
2014	FI-03	35	17

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	35	51
2017	FI-02	42	19
2017	FI-03	43	14
2014	FI	25	51
2014	FI-02	27	22
2014	FI-03	41	17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	20	51

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	51	51
2017	FI-02	58	19
2017	FI-03	50	14
2017	FI-04	46	13
2014	FI	47	51
2014	FI-02	64	22
2014	FI-03	41	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	19
2014	FI-03	0	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	61	51
2017	FI-02	58	19
2017	FI-03	64	14
2017	FI-04	62	13
2014	FI	57	51
2014	FI-02	55	22
2014	FI-03	65	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	FI	51
2017	FI-02	19
2017	FI-03	14
2017	FI-04	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	12	51
2014	FI-02	0	22

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	Total responses
2017	FI	100	53
2017	FI-02	100	19
2017	FI-03	100	15
2017	FI-04	100	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	17	21	18	6	10	21	7	53	22	305
2017	FI-01	15	21	17	4	6	32	6	58	15	51
2017	FI-02	17	18	17	9	12	18	8	48	28	110
2017	FI-03	19	24	17	6	8	20	6	58	19	100
2017	FI-04	16	22	27	0	19	14	3	45	23	37
2014	FI	13	19	19	9	7	27	6	48	23	306
2014	FI-01	9	23	19	11	4	28	6	49	23	53
2014	FI-02	11	17	23	8	8	29	3	41	25	119
2014	FI-03	18	20	16	8	5	25	8	56	20	98
2014	FI-04	16	19	13	6	10	26	10	55	25	31

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	37	16	5	7	5	1	71	12	305
2017	FI-01	34	40	11	2	6	8	0	80	8	51
2017	FI-02	25	38	13	10	6	5	2	69	18	110
2017	FI-03	32	35	19	2	5	5	2	72	8	100
2017	FI-04	27	35	22	0	16	0	0	62	16	37
2014	FI	25	34	20	5	5	10	1	66	11	306
2014	FI-01	19	34	28	4	6	6	4	58	10	53
2014	FI-02	23	33	18	7	6	13	0	64	15	119
2014	FI-03	31	33	20	4	3	8	1	70	8	98
2014	FI-04	26	39	16	0	6	10	3	74	7	31
2011	FI	27	43	15	5	2	8	0	76	8	309
2011	FI-01	25	49	17	1	3	6	0	78	4	72
2011	FI-02	27	39	15	7	3	9	0	72	11	120
2011	FI-03	31	45	10	4	1	9	0	83	6	78
2011	FI-04	24	43	16	11	0	5	0	71	11	37

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	52	5	2	1	0	1	92	3	304
2017	FI-01	22	60	6	4	2	0	6	88	6	51
2017	FI-02	39	48	7	3	2	1	0	87	5	109
2017	FI-03	47	49	4	0	0	0	0	96	0	100
2017	FI-04	41	59	0	0	0	0	0	100	0	37
2014	FI	39	52	6	3	0	0	0	91	3	305
2014	FI-01	42	44	10	4	0	0	0	87	4	52
2014	FI-02	32	57	8	3	1	0	0	89	3	119
2014	FI-03	42	49	5	3	0	1	0	92	3	98
2014	FI-04	52	48	0	0	0	0	0	100	0	31
2011	FI	33	55	7	3	1	1	0	88	5	309
2011	FI-01	28	54	8	7	3	0	0	82	10	72
2011	FI-02	31	58	10	2	0	0	0	88	2	120
2011	FI-03	35	55	3	3	3	3	0	92	5	78
2011	FI-04	43	49	5	3	0	0	0	92	3	37
2008	FI	38	51	5	4	1	0	0	90	5	241
2008	FI-01	39	54	2	2	4	0	0	93	6	54
2008	FI-02	32	53	8	6	1	0	0	85	7	98
2008	FI-03	48	43	6	2	0	2	0	92	2	63
2008	FI-04	30	70	0	0	0	0	0	100	0	20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	24	20	7	4	20	10	56	15	303
2017	FI-01	15	23	22	6	4	19	12	54	13	51
2017	FI-02	17	24	21	6	3	19	10	57	13	109
2017	FI-03	14	26	17	7	3	23	9	60	15	99
2017	FI-04	14	19	22	14	8	19	5	43	29	37
2014	FI	12	25	21	7	4	22	10	54	15	306
2014	FI-01	13	23	21	6	0	26	11	58	9	53
2014	FI-02	10	25	25	8	3	19	8	49	16	119
2014	FI-03	13	25	19	2	3	26	12	61	8	98
2014	FI-04	16	29	13	13	13	13	3	54	31	31
2011	FI	13	27	22	2	4	25	8	58	8	309
2011	FI-01	13	29	24	1	1	22	10	61	4	72
2011	FI-02	14	25	23	3	4	24	8	57	10	120
2011	FI-03	10	27	19	3	4	29	8	59	10	78
2011	FI-04	11	24	27	0	5	27	5	52	8	37

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	32	8	3	3	6	1	85	6	304
2017	FI-01	47	25	6	4	4	9	6	84	9	51
2017	FI-02	46	31	13	4	1	5	0	82	5	110
2017	FI-03	49	38	5	2	1	4	0	92	3	99
2017	FI-04	38	30	11	0	11	8	3	76	12	37
2014	FI	44	34	9	6	2	4	0	81	9	306
2014	FI-01	51	32	6	2	4	4	2	88	6	53
2014	FI-02	39	41	6	8	2	3	0	83	10	119
2014	FI-03	45	30	15	5	2	3	0	77	7	98
2014	FI-04	48	26	10	6	3	6	0	79	10	31
2011	FI	40	37	8	6	2	7	0	83	8	309
2011	FI-01	33	42	8	4	1	11	0	84	6	72
2011	FI-02	40	35	8	8	3	7	0	80	11	120
2011	FI-03	50	36	4	4	3	4	0	89	7	78
2011	FI-04	32	38	16	8	0	5	0	74	9	37
2008	FI	46	36	7	4	2	6	0	87	6	240
2008	FI-01	50	41	4	2	0	4	0	94	2	54
2008	FI-02	46	33	7	2	3	8	0	87	6	97
2008	FI-03	46	33	11	6	2	2	0	81	8	63
2008	FI-04	35	50	0	5	0	10	0	94	6	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	38	9	4	3	6	1	83	7	304
2017	FI-01	45	25	7	7	0	7	8	82	9	51
2017	FI-02	40	35	13	3	1	8	0	82	4	110
2017	FI-03	40	45	4	3	3	4	0	89	6	99
2017	FI-04	32	43	8	5	11	0	0	76	16	37
2014	FI	38	36	12	5	3	5	1	79	8	306
2014	FI-01	36	40	11	0	4	6	4	83	4	53
2014	FI-02	39	39	10	5	3	4	0	82	8	119
2014	FI-03	41	35	15	4	1	4	0	79	5	98
2014	FI-04	35	26	16	6	13	3	0	63	20	31
2011	FI	35	37	12	5	1	10	0	79	7	308
2011	FI-01	28	44	11	1	3	13	0	83	5	72
2011	FI-02	36	32	17	5	1	10	0	75	6	120
2011	FI-03	45	35	9	3	1	8	0	86	4	78
2011	FI-04	25	42	8	17	0	8	0	73	18	36
2008	FI	42	39	8	4	3	5	0	85	7	240
2008	FI-01	54	33	6	2	0	6	0	92	2	54
2008	FI-02	39	40	7	4	4	6	0	84	9	98
2008	FI-03	41	40	10	5	3	2	0	82	8	63
2008	FI-04	40	40	10	5	0	5	0	84	5	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	9	91	303
2017	FI-02	16	84	109
2017	FI-03	6	94	100
2014	FI	10	90	305
2014	FI-01	11	89	53
2014	FI-02	13	87	119
2014	FI-03	6	94	97

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	18	28
2014	FI	27	30
2014	FI-02	38	16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	79	28
2017	FI-02	82	17
2014	FI	77	30
2014	FI-02	63	16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FI	0	28
2017	FI-02	0	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FI	28
2017	FI-02	17
2014	FI	30
2014	FI-02	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	FI	32	28
2017	FI-02	35	17
2014	FI	30	30

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	FI	25	28
2017	FI-02	41	17
2014	FI	23	30

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	FI	18	28
2014	FI	30	30
2014	FI-02	31	16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	FI	32	28
2017	FI-02	41	17
2014	FI	17	30

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	FI	39	28
2014	FI	23	30
2014	FI-02	31	16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FI	0	28
2017	FI-02	0	17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	FI	0	28
2017	FI-02	0	17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	FI	28
2017	FI-02	17
2014	FI	30
2014	FI-02	16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	18	28
2014	FI	37	30
2014	FI-02	38	16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	FI	21	28

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	FI	28
2017	FI-02	17
2014	FI	30
2014	FI-02	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	54	28
2017	FI-02	53	17
2014	FI	70	30
2014	FI-02	75	16

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	18	28

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FI	0	28
2017	FI-02	0	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	FI	28
2017	FI-02	17
2014	FI	30
2014	FI-02	16

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	17

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	17

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	17
2014	FI-02	0	16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	36	28
2017	FI-02	29	17
2014	FI	40	30

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	57	28
2017	FI-02	59	17
2014	FI	47	30
2014	FI-02	44	16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI	0	28
2017	FI-02	0	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	100	0	28
2017	FI-02	100	0	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	19	18	4	4	32	7	59	13	305
2017	FI-01	22	15	15	0	4	40	4	67	7	51
2017	FI-02	17	20	17	8	5	27	5	55	19	110
2017	FI-03	17	20	18	2	2	34	7	63	7	100
2017	FI-04	16	16	24	0	11	24	8	48	16	37
2014	FI	14	19	20	4	4	32	8	55	12	306
2014	FI-01	11	28	17	2	6	26	9	62	12	53
2014	FI-02	9	17	24	8	6	33	4	41	21	119
2014	FI-03	20	15	18	2	1	35	9	62	5	98
2014	FI-04	23	26	13	0	0	29	10	79	0	31

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	35	17	5	3	11	1	71	10	305
2017	FI-01	34	34	13	2	2	14	2	80	4	51
2017	FI-02	22	36	20	6	4	12	0	66	11	110
2017	FI-03	31	34	14	6	2	10	3	75	9	100
2017	FI-04	24	38	24	5	8	0	0	62	14	37
2014	FI	26	35	20	2	3	13	1	71	6	306
2014	FI-01	23	36	23	2	6	8	4	66	9	53
2014	FI-02	21	32	24	3	4	17	0	64	8	119
2014	FI-03	33	37	17	1	1	11	0	79	2	98
2014	FI-04	32	35	16	3	0	13	0	78	4	31
2011	FI	28	44	13	4	2	9	0	79	6	309
2011	FI-01	24	53	13	1	4	6	0	81	6	72
2011	FI-02	28	37	16	6	3	12	0	73	9	120
2011	FI-03	31	44	10	3	0	13	0	85	3	78
2011	FI-04	30	51	14	3	0	3	0	83	3	37

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	15	29	20	15	18	0	3	46	34	302
2017	FI-01	6	22	29	21	19	0	4	29	41	51
2017	FI-02	16	30	17	12	20	1	4	48	34	109
2017	FI-03	19	26	18	20	13	0	3	47	34	99
2017	FI-04	17	33	22	3	25	0	0	50	28	36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	27	28	19	10	0	1	42	29	303
2017	FI-01	17	27	29	17	10	0	0	45	27	50
2017	FI-02	18	28	29	15	8	1	0	47	24	110
2017	FI-03	13	28	26	20	9	0	3	43	30	99
2017	FI-04	3	19	30	32	16	0	0	22	49	37

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	28	28	19	7	2	45	26	300
2017	FI-01	16	37	32	15	0	0	52	15	50
2017	FI-02	19	28	25	19	7	2	47	27	108
2017	FI-03	19	27	21	21	8	3	47	31	98
2017	FI-04	3	19	49	14	16	0	22	30	37

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	21	28	17	11	1	2	42	29	302
2017	FI-01	27	21	30	12	10	0	0	49	21	49
2017	FI-02	22	18	28	22	5	3	2	42	29	110
2017	FI-03	17	23	25	18	12	0	4	42	32	99
2017	FI-04	8	27	30	11	24	0	0	35	35	37

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	34	31	18	6	4	0	6	70	11	301
2017	FI-01	52	27	10	4	6	2	0	81	10	50
2017	FI-02	40	34	12	6	3	0	6	78	10	109
2017	FI-03	27	31	26	2	4	0	9	64	7	99
2017	FI-04	14	28	28	17	8	0	6	44	26	36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	32	23	11	7	1	58	18	302
2017	FI-01	29	23	27	15	6	0	52	21	50
2017	FI-02	33	31	19	5	11	0	64	16	109
2017	FI-03	22	36	22	12	4	3	60	17	99
2017	FI-04	11	32	32	16	5	3	44	22	37

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	23	36	23	11	6	0	1	59	18	300
2017	FI-01	37	31	23	6	2	0	2	68	8	50
2017	FI-02	24	33	23	11	7	0	1	57	19	107
2017	FI-03	17	40	23	11	6	1	1	59	18	99
2017	FI-04	14	41	16	19	11	0	0	54	30	37

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	14	33	30	14	9	1	47	23	301
2017	FI-01	27	31	23	18	2	0	58	20	50
2017	FI-02	12	33	32	11	10	1	46	22	108
2017	FI-03	14	30	31	13	10	1	45	23	99
2017	FI-04	3	32	30	22	14	0	35	35	37

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	33	24	17	9	1	50	26	301
2017	FI-01	33	23	19	14	10	2	57	24	50
2017	FI-02	12	35	25	18	9	1	48	27	108
2017	FI-03	16	32	27	13	9	2	49	23	99
2017	FI-04	5	41	19	27	8	0	46	35	37

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	35	22	14	5	3	58	20	301
2017	FI-01	25	30	21	19	6	0	55	25	51
2017	FI-02	24	37	22	13	3	1	62	16	108
2017	FI-03	21	36	18	12	7	5	61	20	99
2017	FI-04	6	31	33	17	8	6	38	26	36

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	30	10	5	2	1	3	83	7	305
2017	FI-01	61	21	7	7	0	0	4	84	8	51
2017	FI-02	49	28	11	5	4	1	3	80	9	110
2017	FI-03	51	32	10	1	1	1	4	87	2	100
2017	FI-04	38	35	8	14	3	0	3	75	17	37

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	67	15	5	4	5	1	4	85	10	305
2017	FI-01	72	13	4	4	4	0	4	88	8	51
2017	FI-02	63	15	5	5	8	1	4	81	14	110
2017	FI-03	65	18	6	2	3	1	5	88	5	100
2017	FI-04	73	8	5	8	5	0	0	81	14	37

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	53	27	10	5	2	0	2	83	7	304
2017	FI-01	64	17	8	6	2	0	4	84	8	50
2017	FI-02	48	31	12	6	1	1	1	81	7	110
2017	FI-03	53	29	8	3	3	0	4	85	6	100
2017	FI-04	49	30	16	3	3	0	0	78	5	37

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	54	22	8	7	7	0	3	77	14	304
2017	FI-01	68	15	2	7	4	0	4	86	12	51
2017	FI-02	45	28	10	7	7	1	1	75	15	109
2017	FI-03	56	16	11	5	7	0	5	76	13	100
2017	FI-04	51	27	8	8	5	0	0	78	14	37

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	21	6	2	2	1	17	88	5	305
2017	FI-01	63	9	6	2	2	0	19	88	5	51
2017	FI-02	52	12	5	4	0	1	26	88	5	110
2017	FI-03	43	31	9	1	3	1	12	85	5	100
2017	FI-04	57	35	3	3	0	0	3	94	3	37

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	18	5	1	0	1	7	93	1	303
2017	FI-01	73	11	4	2	0	0	10	94	2	50
2017	FI-02	66	18	8	1	0	1	6	90	1	110
2017	FI-03	67	21	1	0	1	1	9	98	1	100
2017	FI-04	69	19	8	3	0	0	0	89	3	36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	75	14	5	1	1	0	5	93	1	305
2017	FI-01	64	19	12	0	0	0	6	88	0	51
2017	FI-02	70	16	5	1	1	1	5	92	2	110
2017	FI-03	82	9	3	0	0	0	6	97	0	100
2017	FI-04	86	8	0	3	3	0	0	95	5	37

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	28	13	5	1	0	3	81	6	305
2017	FI-01	55	26	9	7	0	0	2	83	8	51
2017	FI-02	45	28	16	6	1	1	3	76	8	110
2017	FI-03	50	30	13	2	1	0	4	83	3	100
2017	FI-04	68	19	5	5	3	0	0	86	8	37

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	32	41	11	6	1	41	17	305
2017	FI-01	6	36	44	7	6	2	42	13	51
2017	FI-02	13	35	36	10	5	0	48	15	110
2017	FI-03	10	24	48	12	4	2	35	16	100
2017	FI-04	0	32	35	19	14	0	32	32	37

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	18	42	22	8	0	0	30	28	305
2017	FI-01	7	13	40	28	11	0	0	40	21	51
2017	FI-02	9	17	43	23	8	0	0	31	26	110
2017	FI-03	8	23	40	20	7	1	1	28	32	100
2017	FI-04	19	16	46	16	3	0	0	19	35	37

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	45	16	7	4	3	72	11	305
2017	FI-01	26	49	10	6	4	6	80	10	51
2017	FI-02	20	46	18	8	5	3	68	13	110
2017	FI-03	29	43	18	7	2	1	73	9	100
2017	FI-04	24	46	16	3	8	3	72	11	37

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	45	15	13	10	1	61	24	304
2017	FI-01	15	47	23	11	4	0	62	15	51
2017	FI-02	17	43	17	10	10	4	62	21	109
2017	FI-03	18	40	13	22	7	0	58	29	100
2017	FI-04	5	59	8	3	24	0	65	27	37

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	16	84	304
2017	FI-01	13	87	51
2017	FI-02	16	84	110
2017	FI-03	14	86	100
2017	FI-04	17	83	36
2014	FI	14	86	306
2014	FI-01	11	89	53
2014	FI-02	14	86	119
2014	FI-03	14	86	98
2014	FI-04	16	84	31

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	79	21	48
2017	FI-02	67	33	18
2017	FI-03	86	14	14
2014	FI	81	19	42
2014	FI-02	82	18	17
2014	FI-03	86	14	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	39	5	8	3	84	11	38
2017	FI-02	25	58	8	8	0	83	8	12
2017	FI-03	50	33	0	9	8	83	17	12
2014	FI	71	21	3	3	3	91	6	34
2014	FI-02	57	36	7	0	0	93	0	14
2014	FI-03	75	17	0	0	8	92	8	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	27	25	12	15	1	0	20	80	305
2017	FI-01	17	32	28	9	13	0	0	17	83	51
2017	FI-02	23	24	24	13	16	1	0	23	77	110
2017	FI-03	20	28	24	14	12	1	1	20	80	100
2017	FI-04	16	19	30	11	22	3	0	17	83	37

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	16	240
2017	FI-01	23	43
2017	FI-02	14	84
2017	FI-03	16	77
2017	FI-04	17	30

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	36	240
2017	FI-01	28	43
2017	FI-02	38	84
2017	FI-03	30	77
2017	FI-04	57	30

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	14	240
2017	FI-01	16	43
2017	FI-02	13	84
2017	FI-03	16	77
2017	FI-04	13	30

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	59	240
2017	FI-01	44	43
2017	FI-02	56	84
2017	FI-03	64	77
2017	FI-04	77	30

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	2	240
2017	FI-01	2	43
2017	FI-02	2	84
2017	FI-03	3	77
2017	FI-04	0	30

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	48	240
2017	FI-01	42	43
2017	FI-02	49	84
2017	FI-03	49	77
2017	FI-04	47	30

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FI	4	42	16	12	7	20	237
2017	FI-01	2	47	14	19	7	12	43
2017	FI-02	5	39	17	16	2	21	82
2017	FI-03	5	45	14	8	6	21	77
2017	FI-04	0	30	17	7	20	27	30

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	24	13	19	22	3	9	39	46	242
2017	FI-01	11	25	9	23	20	2	9	41	49	44
2017	FI-02	13	20	16	21	15	6	8	39	43	84
2017	FI-03	10	26	14	15	22	1	12	41	43	78
2017	FI-04	3	23	7	17	43	0	7	29	64	30

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	1	7	8	23	51	3	7	9	82	242
2017	FI-01	0	14	9	29	43	0	5	14	76	44
2017	FI-02	2	2	10	27	49	4	6	5	84	84
2017	FI-03	1	6	5	15	58	4	10	9	85	78
2017	FI-04	0	3	10	23	57	3	3	4	86	30

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)