2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	50	6	12	6	76	18	644
2017	EN-03	21	50	8	11	11	71	21	38
2017	EN-04	24	48	8	14	6	72	20	330
2017	EN-05	24	55	4	10	7	79	17	213
2017	EN-06	38	46	4	8	4	83	13	48
2014	EN	24	46	7	16	6	70	23	706
2014	EN-03	24	52	7	4	13	76	17	46
2014	EN-04	25	42	8	18	7	67	25	383
2014	EN-05	22	53	5	16	4	75	20	216
2014	EN-06	27	49	4	16	4	76	20	45
2011	EN	29	51	6	10	3	80	14	768
2011	EN-02	14	55	18	9	5	68	14	22
2011	EN-03	33	49	5	11	1	82	12	73
2011	EN-04	26	53	6	11	3	79	15	401
2011	EN-05	31	50	4	10	4	82	14	223
2011	EN-06	33	49	13	2	2	82	4	45
2008	EN	30	49	4	11	5	80	16	503
2008	EN-02	33	60	7	0	0	93	0	15
2008	EN-03	36	47	2	13	2	84	15	55
2008	EN-04	28	49	4	14	4	77	18	253
2008	EN-05	32	50	4	7	7	82	14	150
2008	EN-06	41	41	9	5	5	82	9	22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	26	6	3	1	1	2	90	4	642
2017	EN-03	55	29	3	0	0	3	11	97	0	38
2017	EN-04	59	24	9	3	1	1	2	86	4	329
2017	EN-05	62	26	5	3	1	1	2	91	4	213
2017	EN-06	63	29	2	0	2	2	2	96	2	48
2014	EN	63	23	6	3	2	1	2	88	6	707
2014	EN-03	76	11	4	2	4	0	2	89	7	46
2014	EN-04	62	23	6	3	2	1	3	88	6	384
2014	EN-05	60	26	7	4	2	0	1	87	6	216
2014	EN-06	76	16	7	0	0	2	0	93	0	45
2011	EN	64	24	5	4	1	1	1	90	5	768
2011	EN-02	86	14	0	0	0	0	0	100	0	22
2011	EN-03	68	26	3	3	0	0	0	95	3	73
2011	EN-04	67	22	5	3	0	1	1	91	4	401
2011	EN-05	57	27	8	4	2	1	1	86	6	223
2011	EN-06	69	24	2	2	0	2	0	95	2	45
2008	EN	68	21	4	4	2	0	1	90	6	504
2008	EN-02	88	6	6	0	0	0	0	94	0	16
2008	EN-03	64	27	4	4	2	0	0	91	5	55
2008	EN-04	70	20	4	4	2	0	1	90	6	253
2008	EN-05	65	24	6	3	1	1	1	90	4	150
2008	EN-06	59	18	0	18	5	0	0	77	23	22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	20	8	5	4	2	83	9	644
2017	EN-03	66	13	16	3	0	3	81	3	38
2017	EN-04	59	22	8	5	4	2	83	9	330
2017	EN-05	62	20	7	6	4	1	83	10	213
2017	EN-06	58	21	6	8	4	2	81	13	48
2014	EN	62	20	6	6	4	2	84	10	707
2014	EN-03	78	13	2	4	0	2	93	4	46
2014	EN-04	62	20	5	6	4	3	85	10	384
2014	EN-05	56	23	7	7	5	1	80	13	216
2014	EN-06	73	13	7	2	4	0	87	7	45
2011	EN	63	19	5	7	5	2	84	11	768
2011	EN-02	73	9	5	9	5	0	82	14	22
2011	EN-03	63	22	7	7	0	1	86	7	73
2011	EN-04	66	17	4	5	4	2	86	9	401
2011	EN-05	57	21	4	8	8	2	79	16	223
2011	EN-06	64	20	7	7	2	0	84	9	45
2008	EN	65	15	6	9	4	2	81	13	504
2008	EN-02	81	13	6	0	0	0	94	0	16
2008	EN-03	64	22	5	7	2	0	85	9	55
2008	EN-04	64	14	6	9	4	2	80	13	253
2008	EN-05	63	15	5	11	4	2	80	16	150
2008	EN-06	73	5	9	9	5	0	77	14	22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	36	7	14	6	74	19	641
2017	EN-03	37	37	11	8	8	74	16	38
2017	EN-04	34	38	7	14	6	73	21	328
2017	EN-05	41	35	7	14	4	75	18	212
2017	EN-06	44	27	6	17	6	71	23	48
2014	EN	38	36	9	10	6	75	16	705
2014	EN-03	49	33	9	0	9	82	9	45
2014	EN-04	36	38	11	12	4	73	16	383
2014	EN-05	38	38	7	10	7	76	17	216
2014	EN-06	49	22	9	13	7	71	20	45
2011	EN	37	40	10	9	4	76	13	772
2011	EN-02	32	55	0	9	5	86	14	22
2011	EN-03	40	36	15	7	3	75	10	73
2011	EN-04	36	42	11	10	2	77	12	404
2011	EN-05	34	39	12	8	6	74	15	224
2011	EN-06	49	24	2	11	13	73	24	45

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	39	11	14	7	0	68	21	644
2017	EN-03	18	58	11	11	3	0	76	13	38
2017	EN-04	25	39	12	15	8	0	64	24	330
2017	EN-05	30	39	11	15	5	0	69	19	213
2017	EN-06	42	35	8	10	4	0	77	15	48
2014	EN	23	38	14	16	9	0	61	25	706
2014	EN-03	17	35	17	13	17	0	52	30	46
2014	EN-04	20	37	15	20	9	0	57	29	383
2014	EN-05	26	41	12	11	9	1	68	20	216
2014	EN-06	47	31	11	7	4	0	78	11	45
2011	EN	34	40	13	9	4	1	74	13	771
2011	EN-02	36	32	18	14	0	0	68	14	22
2011	EN-03	38	33	17	11	1	0	71	13	72
2011	EN-04	29	44	13	9	4	0	74	13	404
2011	EN-05	36	38	11	12	4	0	74	16	224
2011	EN-06	56	27	11	0	4	2	84	5	45
2008	EN	27	44	15	7	5	1	72	13	504
2008	EN-02	31	50	13	0	6	0	81	6	16
2008	EN-03	22	51	13	5	7	2	74	13	55
2008	EN-04	28	40	15	9	5	2	69	15	253
2008	EN-05	23	50	16	6	5	0	73	11	150
2008	EN-06	41	36	14	5	5	0	77	9	22

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	39	7	3	1	88	5	641
2017	EN-03	50	42	5	0	3	92	3	38
2017	EN-04	40	43	9	5	2	83	8	328
2017	EN-05	54	37	7	1	0	91	2	212
2017	EN-06	77	21	2	0	0	98	0	48
2014	EN	44	40	8	6	2	84	8	707
2014	EN-03	54	28	11	7	0	83	7	46
2014	EN-04	37	43	10	6	4	81	10	384
2014	EN-05	48	41	5	6	1	88	7	216
2014	EN-06	67	24	9	0	0	91	0	45
2011	EN	49	37	8	5	2	85	6	768
2011	EN-02	55	32	9	5	0	86	5	22
2011	EN-03	53	32	11	4	0	85	4	73
2011	EN-04	42	40	10	6	2	82	8	401
2011	EN-05	53	37	5	3	1	90	4	223
2011	EN-06	76	18	2	2	2	93	4	45
2008	EN	48	39	6	5	2	87	7	504
2008	EN-02	38	38	13	13	0	75	13	16
2008	EN-03	55	33	2	5	5	87	11	55
2008	EN-04	44	41	8	5	2	85	6	253
2008	EN-05	51	40	5	3	1	91	4	150
2008	EN-06	64	27	0	9	0	91	9	22

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	53	37	4	4	2	0	90	5	642
2017	EN-03	45	45	5	3	3	0	89	5	38
2017	EN-04	44	43	6	5	2	0	86	8	329
2017	EN-05	63	32	2	2	1	0	95	3	212
2017	EN-06	83	15	2	0	0	0	98	0	48
2014	EN	53	34	6	4	3	0	87	7	707
2014	EN-03	54	28	11	4	2	0	83	7	46
2014	EN-04	46	37	8	5	3	0	84	9	384
2014	EN-05	61	31	4	3	2	0	91	5	216
2014	EN-06	73	22	4	0	0	0	96	0	45
2011	EN	51	38	5	4	2	0	89	6	772
2011	EN-02	45	45	9	0	0	0	91	0	22
2011	EN-03	49	41	7	3	0	0	90	3	73
2011	EN-04	44	42	5	5	3	0	86	8	405
2011	EN-05	60	33	4	2	1	0	93	3	224
2011	EN-06	73	23	2	2	0	0	95	2	44
2008	EN	54	37	4	4	2	0	90	5	503
2008	EN-02	19	75	0	6	0	0	94	6	16
2008	EN-03	51	40	2	5	2	0	91	7	55
2008	EN-04	49	39	7	4	2	0	88	6	253
2008	EN-05	60	34	2	3	1	1	95	3	149
2008	EN-06	86	5	0	9	0	0	91	9	22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	52	35	7	5	2	0	87	6	641
2017	EN-03	45	45	5	5	0	0	89	5	38
2017	EN-04	49	35	9	6	2	1	84	7	328
2017	EN-05	53	36	4	4	2	0	90	6	212
2017	EN-06	67	27	4	2	0	0	94	2	48
2014	EN	50	36	8	4	1	0	87	5	707
2014	EN-03	52	33	9	4	2	0	85	7	46
2014	EN-04	46	39	9	4	1	0	86	5	384
2014	EN-05	55	31	7	4	1	1	87	5	216
2014	EN-06	67	27	4	2	0	0	93	2	45

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	34	8	5	3	0	0	84	9	642
2017	EN-03	42	45	5	3	3	3	0	89	5	38
2017	EN-04	47	36	9	5	3	0	0	83	8	329
2017	EN-05	51	33	7	5	4	0	0	84	9	212
2017	EN-06	69	15	6	8	2	0	0	83	10	48
2014	EN	41	36	11	7	4	0	1	78	11	707
2014	EN-03	48	22	20	4	2	0	4	73	7	46
2014	EN-04	42	34	13	7	3	1	1	77	11	384
2014	EN-05	38	41	8	7	5	0	0	80	12	216
2014	EN-06	47	38	7	4	2	0	2	86	7	45
2011	EN	45	37	10	5	2	1	1	83	8	770
2011	EN-02	45	36	14	5	0	0	0	82	5	22
2011	EN-03	52	32	10	3	1	1	1	86	4	73
2011	EN-04	45	37	10	5	2	0	0	83	7	403
2011	EN-05	44	39	9	4	4	0	0	83	8	223
2011	EN-06	42	29	11	13	2	0	2	73	16	45

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	28	12	13	11	1	3	62	26	642
2017	EN-03	26	29	11	13	18	0	3	57	32	38
2017	EN-04	31	27	12	14	10	2	5	62	25	329
2017	EN-05	34	27	11	15	12	0	1	61	27	212
2017	EN-06	38	33	10	2	17	0	0	71	19	48
2014	EN	26	28	11	17	15	0	3	56	33	707
2014	EN-03	26	17	9	20	24	0	4	45	45	46
2014	EN-04	25	26	13	17	14	1	4	54	32	384
2014	EN-05	23	36	8	17	15	0	1	59	32	216
2014	EN-06	49	13	9	16	11	0	2	64	27	45
2011	EN	28	33	10	14	12	0	4	63	27	770
2011	EN-02	27	32	14	5	14	0	9	65	20	22
2011	EN-03	38	25	14	5	10	0	8	69	16	73
2011	EN-04	26	33	10	15	13	0	3	61	29	403
2011	EN-05	28	36	8	15	12	0	1	65	27	223
2011	EN-06	38	27	7	16	9	0	4	67	26	45
2008	EN	30	31	8	14	14	2	1	63	29	504
2008	EN-02	25	44	0	13	13	0	6	73	27	16
2008	EN-03	31	29	5	16	15	2	2	62	32	55
2008	EN-04	34	32	8	12	11	2	2	68	24	253
2008	EN-05	25	34	9	14	17	1	0	60	32	150
2008	EN-06	32	0	9	32	27	0	0	32	59	22

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	46	9	6	3	82	9	643
2017	EN-03	21	66	3	5	5	87	11	38
2017	EN-04	28	49	11	8	5	76	12	330
2017	EN-05	43	43	8	5	1	86	6	212
2017	EN-06	60	33	4	2	0	94	2	48
2014	EN	30	41	11	11	6	72	17	707
2014	EN-03	37	41	7	13	2	78	15	46
2014	EN-04	25	41	14	13	7	66	20	384
2014	EN-05	34	42	9	10	5	76	15	216
2014	EN-06	56	33	4	2	4	89	7	45
2011	EN	36	44	11	6	4	80	10	770
2011	EN-02	36	45	9	9	0	82	9	22
2011	EN-03	37	49	10	3	1	86	4	73
2011	EN-04	30	46	12	6	5	76	11	403
2011	EN-05	43	40	9	6	3	83	9	223
2011	EN-06	62	29	4	2	2	91	4	45
2008	EN	38	44	9	6	3	82	9	504
2008	EN-02	19	44	25	13	0	63	13	16
2008	EN-03	40	38	11	7	4	78	11	55
2008	EN-04	34	46	10	7	4	80	10	253
2008	EN-05	45	44	5	4	2	89	6	150
2008	EN-06	59	23	9	5	5	82	9	22

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	23	39	17	12	8	0	0	63	20	644
2017	EN-03	11	45	26	13	5	0	0	55	18	38
2017	EN-04	18	41	18	15	8	1	0	59	23	330
2017	EN-05	29	37	16	10	8	0	0	67	17	213
2017	EN-06	46	35	6	8	4	0	0	81	13	48
2014	EN	17	36	22	13	11	0	0	54	24	706
2014	EN-03	11	30	22	28	9	0	0	41	37	46
2014	EN-04	14	36	23	16	10	0	1	50	26	383
2014	EN-05	20	37	22	8	13	0	0	57	21	216
2014	EN-06	42	33	16	4	4	0	0	76	9	45
2011	EN	19	45	17	12	7	0	0	64	19	772
2011	EN-02	32	59	5	5	0	0	0	91	5	22
2011	EN-03	27	42	18	8	4	0	0	70	12	73
2011	EN-04	17	43	19	13	8	0	0	60	21	405
2011	EN-05	16	48	15	12	8	0	0	65	20	223
2011	EN-06	31	44	11	9	4	0	0	76	13	45

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	43	14	10	4	71	14	643
2017	EN-03	16	53	24	5	3	68	8	38
2017	EN-04	21	44	14	15	5	66	20	329
2017	EN-05	34	42	15	5	4	76	8	213
2017	EN-06	48	42	2	6	2	90	8	48

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	46	40	8	4	2	86	6	644
2017	EN-03	32	58	11	0	0	89	0	38
2017	EN-04	39	43	10	5	2	82	8	330
2017	EN-05	52	38	6	3	2	90	5	213
2017	EN-06	75	19	2	4	0	94	4	48
2014	EN	42	39	11	5	4	81	8	706
2014	EN-03	30	41	15	7	7	72	13	46
2014	EN-04	38	43	12	5	2	80	7	384
2014	EN-05	47	34	8	5	5	82	10	215
2014	EN-06	69	20	4	0	7	89	7	45
2011	EN	43	43	9	4	1	86	5	772
2011	EN-02	55	36	9	0	0	91	0	22
2011	EN-03	40	52	7	1	0	92	1	73
2011	EN-04	40	43	11	4	2	84	5	405
2011	EN-05	44	42	8	5	1	86	6	223
2011	EN-06	64	31	2	2	0	96	2	45
2008	EN	46	39	9	4	3	84	7	504
2008	EN-02	38	44	6	13	0	81	13	16
2008	EN-03	33	42	13	7	5	75	13	55
2008	EN-04	45	40	10	4	2	85	5	253
2008	EN-05	49	36	8	3	3	85	7	150
2008	EN-06	64	32	0	0	5	95	5	22

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	32	42	12	8	6	74	14	643
2017	EN-03	11	61	11	11	8	71	18	38
2017	EN-04	24	45	15	10	7	69	17	329
2017	EN-05	40	38	10	8	5	77	12	213
2017	EN-06	65	29	2	2	2	94	4	48

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	34	8	2	1	89	3	639
2017	EN-03	50	42	3	5	0	92	5	38
2017	EN-04	47	37	12	2	2	84	4	326
2017	EN-05	62	31	5	1	1	93	2	212
2017	EN-06	81	17	2	0	0	98	0	48
2014	EN	57	29	8	4	2	86	5	706
2014	EN-03	61	24	9	4	2	85	7	46
2014	EN-04	51	33	10	5	1	84	6	384
2014	EN-05	65	25	6	2	2	89	4	216
2014	EN-06	73	20	2	2	2	93	5	44
2011	EN	59	31	6	3	1	90	3	772
2011	EN-02	64	32	0	5	0	95	5	22
2011	EN-03	56	37	5	1	0	93	1	73
2011	EN-04	55	33	7	3	1	89	4	405
2011	EN-05	65	26	6	2	1	91	3	223
2011	EN-06	71	24	0	2	2	96	4	45

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	45	10	8	3	0	79	11	636
2017	EN-03	24	55	5	16	0	0	79	16	38
2017	EN-04	26	46	14	11	3	0	73	14	325
2017	EN-05	41	44	6	5	4	0	86	9	210
2017	EN-06	71	23	4	0	2	0	94	2	48
2014	EN	26	48	10	11	5	0	74	16	707
2014	EN-03	17	48	17	9	9	0	65	17	46
2014	EN-04	21	51	10	13	5	0	72	18	384
2014	EN-05	30	46	10	8	5	0	77	13	216
2014	EN-06	62	18	9	9	2	0	80	11	45
2011	EN	35	45	10	6	3	0	80	10	771
2011	EN-02	36	55	9	0	0	0	91	0	22
2011	EN-03	39	38	10	8	4	1	77	13	72
2011	EN-04	28	49	12	7	3	0	78	10	405
2011	EN-05	41	41	8	5	4	0	83	9	223
2011	EN-06	58	29	7	2	4	0	87	7	45

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	38	12	9	5	74	14	638
2017	EN-03	18	53	13	13	3	71	16	38
2017	EN-04	30	39	14	10	6	69	16	325
2017	EN-05	42	36	10	8	4	78	12	212
2017	EN-06	67	25	4	2	2	92	4	48
2014	EN	32	36	15	11	7	68	17	707
2014	EN-03	22	33	24	9	13	54	22	46
2014	EN-04	28	38	16	12	7	65	19	384
2014	EN-05	35	36	13	10	6	71	16	216
2014	EN-06	56	29	9	4	2	84	7	45

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	30	39	17	7	6	1	0	70	13	638
2017	EN-03	13	55	13	11	8	0	0	68	18	38
2017	EN-04	25	39	20	9	6	1	0	65	15	325
2017	EN-05	33	39	16	6	6	0	1	73	11	212
2017	EN-06	56	33	8	0	2	0	0	90	2	48
2014	EN	25	39	17	12	6	0	1	65	18	707
2014	EN-03	20	35	24	13	9	0	0	54	22	46
2014	EN-04	21	40	19	13	5	1	1	62	19	384
2014	EN-05	28	41	13	11	6	0	0	70	17	216
2014	EN-06	49	24	13	7	7	0	0	73	13	45
2011	EN	32	43	12	9	3	1	1	76	12	772
2011	EN-02	45	32	14	5	0	5	0	81	5	22
2011	EN-03	38	41	11	8	0	1	0	81	8	73
2011	EN-04	27	48	12	7	4	1	1	77	12	405
2011	EN-05	35	38	13	11	2	0	1	73	13	223
2011	EN-06	42	38	7	11	2	0	0	80	13	45

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	42	40	10	6	2	82	8	638
2017	EN-03	24	61	3	8	5	84	13	38
2017	EN-04	35	42	13	6	3	78	10	325
2017	EN-05	49	37	9	5	0	86	5	212
2017	EN-06	71	23	4	2	0	94	2	48
2014	EN	39	38	11	9	3	77	12	706
2014	EN-03	51	31	4	11	2	82	13	45
2014	EN-04	32	41	14	10	4	73	14	384
2014	EN-05	44	36	9	7	3	81	11	216
2014	EN-06	64	24	2	4	4	89	9	45
2011	EN	45	40	8	5	2	86	7	769
2011	EN-02	45	45	0	9	0	91	9	22
2011	EN-03	53	38	4	3	1	92	4	73
2011	EN-04	38	44	10	5	3	82	8	402
2011	EN-05	49	39	5	5	1	88	7	223
2011	EN-06	76	18	4	0	2	93	2	45
2008	EN	47	41	5	5	2	88	7	504
2008	EN-02	31	56	13	0	0	88	0	16
2008	EN-03	58	29	2	5	5	87	11	55
2008	EN-04	43	44	6	6	1	87	7	253
2008	EN-05	50	40	5	4	1	90	5	150
2008	EN-06	59	32	0	5	5	91	9	22

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	25	42	19	9	4	0	0	68	13	642
2017	EN-03	24	47	21	8	0	0	0	71	8	38
2017	EN-04	30	44	16	8	2	0	0	74	9	328
2017	EN-05	21	38	23	12	6	0	1	59	18	213
2017	EN-06	15	46	17	10	13	0	0	60	23	48
2014	EN	24	36	20	11	7	0	1	61	18	707
2014	EN-03	46	35	15	4	0	0	0	80	4	46
2014	EN-04	27	39	17	10	5	1	1	67	16	384
2014	EN-05	17	33	26	13	10	0	1	51	23	216
2014	EN-06	11	31	24	13	20	0	0	42	33	45
2011	EN	24	40	20	10	5	0	0	64	15	772
2011	EN-02	64	18	14	5	0	0	0	82	5	22
2011	EN-03	34	40	21	4	1	0	0	74	5	73
2011	EN-04	26	43	20	7	3	0	0	70	10	404
2011	EN-05	16	38	21	16	9	0	0	54	25	224
2011	EN-06	11	31	27	24	7	0	0	42	31	45
2008	EN	20	36	22	15	6	0	0	56	21	504
2008	EN-02	44	38	6	13	0	0	0	81	13	16
2008	EN-03	31	36	20	11	2	0	0	67	13	55
2008	EN-04	22	36	22	12	6	1	1	59	18	253
2008	EN-05	11	37	21	23	8	0	0	48	31	150
2008	EN-06	9	18	41	27	5	0	0	27	32	22

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	11	24	38	21	5	0	2	26	35	643
2017	EN-03	16	29	39	11	5	0	0	16	45	38
2017	EN-04	12	24	34	23	5	0	2	29	36	329
2017	EN-05	8	24	44	19	4	0	1	23	33	213
2017	EN-06	10	25	35	21	8	0	0	29	35	48
2014	EN	12	27	42	13	4	0	1	18	40	704
2014	EN-03	9	30	37	20	2	0	2	22	40	46
2014	EN-04	11	28	41	12	5	0	2	18	41	382
2014	EN-05	13	25	46	12	3	0	1	15	38	215
2014	EN-06	9	22	47	18	2	0	2	20	32	45
2011	EN	9	26	40	17	5	0	2	23	36	772
2011	EN-02	5	32	27	18	18	0	0	36	36	22
2011	EN-03	7	26	41	16	8	0	1	25	33	73
2011	EN-04	8	26	38	21	5	0	2	26	35	404
2011	EN-05	11	26	46	14	2	0	1	16	38	224
2011	EN-06	9	24	42	11	13	0	0	24	33	45
2008	EN	11	28	40	16	4	1	1	20	40	503
2008	EN-02	6	25	38	13	6	6	6	21	36	16
2008	EN-03	9	31	44	7	5	2	2	13	42	55
2008	EN-04	12	25	39	18	5	1	0	24	37	253
2008	EN-05	12	27	43	16	1	1	0	17	40	150
2008	EN-06	5	52	33	10	0	0	0	10	57	21

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	7	18	29	31	12	1	2	44	26	641
2017	EN-03	16	24	26	29	5	0	0	34	39	38
2017	EN-04	8	19	25	31	13	1	3	46	27	327
2017	EN-05	6	16	35	31	11	0	1	42	22	213
2017	EN-06	4	17	31	33	15	0	0	48	21	48
2014	EN	12	19	36	21	9	1	2	31	31	706
2014	EN-03	15	9	43	20	11	0	2	31	24	46
2014	EN-04	10	18	37	21	11	1	2	32	29	383
2014	EN-05	14	21	33	22	7	1	1	30	36	216
2014	EN-06	7	13	44	27	7	0	2	34	20	45
2011	EN	7	16	32	27	14	1	3	43	24	773
2011	EN-02	0	5	18	50	23	5	0	76	5	22
2011	EN-03	8	12	27	22	21	5	4	47	23	73
2011	EN-04	7	15	31	28	15	1	3	45	22	405
2011	EN-05	9	19	33	27	10	0	2	38	29	224
2011	EN-06	4	22	42	18	13	0	0	31	27	45
2008	EN	7	19	33	25	12	2	2	38	27	502
2008	EN-02	0	6	25	38	19	13	0	64	7	16
2008	EN-03	9	11	29	27	11	7	5	44	23	55
2008	EN-04	7	17	34	25	13	2	2	40	25	251
2008	EN-05	7	23	35	24	9	1	0	34	30	150
2008	EN-06	5	32	36	9	14	0	5	24	38	22

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	32	23	10	3	0	2	14	62	642
2017	EN-03	26	34	18	13	5	0	3	19	62	38
2017	EN-04	30	31	24	11	2	0	2	13	62	328
2017	EN-05	27	35	22	10	4	0	1	14	63	213
2017	EN-06	38	27	31	4	0	0	0	4	65	48
2014	EN	34	31	22	8	3	0	1	11	66	706
2014	EN-03	20	13	46	15	4	0	2	20	33	46
2014	EN-04	33	31	22	8	3	1	1	11	66	383
2014	EN-05	39	32	18	6	4	0	0	10	72	216
2014	EN-06	33	44	20	0	0	0	2	0	80	45
2011	EN	28	31	25	9	5	1	2	14	60	772
2011	EN-02	18	23	36	5	18	0	0	23	41	22
2011	EN-03	23	32	26	11	4	3	1	16	57	73
2011	EN-04	28	27	26	11	4	0	2	16	57	405
2011	EN-05	29	39	22	6	3	0	1	9	69	223
2011	EN-06	31	29	24	9	4	0	2	14	61	45
2008	EN	26	29	29	10	4	2	1	14	56	503
2008	EN-02	31	19	25	13	6	6	0	20	53	16
2008	EN-03	16	22	44	11	5	2	0	17	39	55
2008	EN-04	21	32	29	10	4	2	2	15	55	252
2008	EN-05	33	27	26	11	2	1	0	13	61	150
2008	EN-06	41	32	23	5	0	0	0	5	73	22

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	6	15	39	29	9	1	1	38	22	637
2017	EN-03	16	11	26	29	18	0	0	47	26	38
2017	EN-04	6	12	38	30	11	1	2	42	18	323
2017	EN-05	6	19	41	28	5	0	1	33	25	213
2017	EN-06	8	21	46	25	0	0	0	25	29	48
2014	EN	8	17	40	26	8	0	1	34	25	706
2014	EN-03	2	11	28	48	11	0	0	59	13	46
2014	EN-04	7	15	40	28	8	0	1	37	22	384
2014	EN-05	12	22	40	19	7	0	0	26	34	215
2014	EN-06	9	18	49	20	4	0	0	24	27	45
2011	EN	8	18	37	25	10	0	2	36	27	772
2011	EN-02	14	9	14	27	36	0	0	64	23	22
2011	EN-03	5	14	33	29	16	0	3	46	20	73
2011	EN-04	6	17	37	27	10	0	2	38	24	404
2011	EN-05	12	22	37	22	6	0	1	28	35	224
2011	EN-06	9	11	49	20	9	2	0	30	20	45
2008	EN	9	20	37	23	8	1	1	32	30	504
2008	EN-02	0	13	31	25	19	6	6	50	14	16
2008	EN-03	9	11	33	35	9	2	2	45	21	55
2008	EN-04	8	18	36	24	11	2	2	36	27	253
2008	EN-05	13	26	37	21	3	0	0	24	39	150
2008	EN-06	9	32	50	9	0	0	0	9	41	22

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	24	36	16	7	0	2	23	40	642
2017	EN-03	16	24	29	18	11	0	3	30	41	38
2017	EN-04	16	22	33	17	8	0	3	26	40	328
2017	EN-05	15	25	43	13	4	0	0	17	40	213
2017	EN-06	17	33	38	10	2	0	0	13	50	48
2014	EN	22	27	32	13	4	0	2	17	50	706
2014	EN-03	20	15	35	22	7	0	2	29	36	46
2014	EN-04	19	26	33	14	5	1	3	20	46	383
2014	EN-05	28	30	31	10	1	0	0	11	58	216
2014	EN-06	24	36	29	7	2	0	2	9	61	45
2011	EN	15	22	35	17	8	1	3	26	38	772
2011	EN-02	0	14	27	18	36	5	0	57	14	22
2011	EN-03	8	12	37	19	15	4	4	37	22	73
2011	EN-04	15	20	35	19	8	0	3	28	36	404
2011	EN-05	21	29	33	12	4	0	2	16	50	224
2011	EN-06	13	20	47	18	2	0	0	20	33	45
2008	EN	16	26	29	16	7	2	4	24	45	503
2008	EN-02	6	19	38	0	19	0	19	23	31	16
2008	EN-03	18	20	18	24	13	2	5	39	41	55
2008	EN-04	13	25	28	19	8	3	4	29	41	253
2008	EN-05	19	30	37	10	2	0	1	12	50	150
2008	EN-06	29	43	19	10	0	0	0	10	71	21

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	18	37	23	8	1	2	32	29	640
2017	EN-03	13	16	34	26	5	3	3	33	31	38
2017	EN-04	13	16	35	24	9	2	3	34	30	327
2017	EN-05	7	19	44	21	7	1	2	28	27	213
2017	EN-06	4	26	34	30	4	0	2	35	30	47
2014	EN	10	19	35	24	8	1	3	34	30	705
2014	EN-03	11	9	30	28	20	2	0	49	20	46
2014	EN-04	12	19	33	23	9	1	4	33	32	383
2014	EN-05	9	23	34	27	6	1	1	33	32	215
2014	EN-06	4	9	56	24	4	0	2	30	14	45
2011	EN	9	19	32	23	12	1	4	37	29	772
2011	EN-02	9	18	18	14	36	5	0	52	29	22
2011	EN-03	4	14	27	27	22	4	1	52	19	73
2011	EN-04	10	18	30	22	12	1	7	37	30	404
2011	EN-05	9	25	33	23	8	0	3	31	35	224
2011	EN-06	4	7	58	29	2	0	0	31	11	45
2008	EN	8	23	37	17	9	2	2	28	33	503
2008	EN-02	13	6	19	31	19	6	6	57	21	16
2008	EN-03	7	13	36	25	11	2	5	39	22	55
2008	EN-04	8	22	37	15	12	4	2	29	32	253
2008	EN-05	8	32	40	15	3	1	1	19	41	149
2008	EN-06	14	23	36	18	9	0	0	27	36	22

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	30	29	9	3	1	2	12	58	641
2017	EN-03	21	24	39	8	3	0	5	11	47	38
2017	EN-04	25	29	29	11	3	1	2	14	55	327
2017	EN-05	30	31	27	7	3	1	1	10	62	213
2017	EN-06	27	44	25	4	0	0	0	4	71	48
2014	EN	29	33	26	7	3	1	1	10	63	707
2014	EN-03	20	22	41	9	9	0	0	17	41	46
2014	EN-04	28	33	25	8	4	1	2	12	62	384
2014	EN-05	31	36	25	6	1	0	0	7	68	216
2014	EN-06	27	31	33	7	0	0	2	7	59	45

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	60	19	10	6	2	0	4	81	8	644
2017	EN-03	61	16	16	3	0	0	5	81	3	38
2017	EN-04	60	15	11	6	3	0	5	79	10	330
2017	EN-05	60	23	9	5	1	0	2	84	6	213
2017	EN-06	56	27	4	8	2	0	2	85	11	48
2014	EN	63	17	7	4	5	0	4	83	10	707
2014	EN-03	80	9	4	2	2	0	2	91	4	46
2014	EN-04	62	17	7	3	5	0	6	84	9	384
2014	EN-05	56	21	7	6	7	0	1	79	14	216
2014	EN-06	71	13	4	4	4	0	2	86	9	45
2011	EN	62	16	8	6	5	1	3	80	12	773
2011	EN-02	68	14	5	0	9	0	5	86	10	22
2011	EN-03	78	10	5	7	0	0	0	88	7	73
2011	EN-04	65	15	7	5	4	1	4	84	9	405
2011	EN-05	51	20	10	9	8	0	2	72	17	224
2011	EN-06	58	13	11	7	7	0	4	74	14	45
2008	EN	60	14	9	6	5	1	5	79	11	504
2008	EN-02	69	19	6	6	0	0	0	88	6	16
2008	EN-03	56	13	7	5	4	4	11	81	11	55
2008	EN-04	64	11	8	4	5	2	6	82	9	253
2008	EN-05	52	18	12	10	4	0	4	73	15	150
2008	EN-06	59	18	9	5	9	0	0	77	14	22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	35	17	8	5	4	2	69	13	644
2017	EN-03	21	34	21	3	8	5	8	64	12	38
2017	EN-04	27	31	17	11	6	6	2	63	18	330
2017	EN-05	28	43	16	6	2	3	2	75	8	213
2017	EN-06	56	27	8	6	2	0	0	83	8	48
2014	EN	31	35	13	9	6	5	2	71	15	707
2014	EN-03	20	28	15	24	4	7	2	52	31	46
2014	EN-04	30	33	11	10	7	5	3	69	18	384
2014	EN-05	31	37	19	5	4	4	1	71	9	216
2014	EN-06	51	38	4	2	0	2	2	93	2	45

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	43	34	8	8	6	1	0	79	14	641
2017	EN-03	34	47	3	11	5	0	0	82	16	38
2017	EN-04	37	35	9	11	7	1	1	73	18	328
2017	EN-05	46	35	8	4	4	1	0	83	9	213
2017	EN-06	74	21	0	2	2	0	0	96	4	47
2014	EN	42	35	10	7	5	1	0	78	13	707
2014	EN-03	15	48	13	13	9	2	0	64	22	46
2014	EN-04	41	32	13	7	7	1	0	73	14	384
2014	EN-05	45	40	5	7	3	0	0	86	10	216
2014	EN-06	62	31	2	2	2	0	0	93	4	45

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	40	14	11	6	1	0	69	17	643
2017	EN-03	18	37	16	16	11	3	0	57	27	38
2017	EN-04	25	37	17	13	6	2	1	63	20	330
2017	EN-05	28	46	13	8	4	0	0	75	13	213
2017	EN-06	51	32	9	6	2	0	0	83	9	47
2014	EN	24	39	16	13	6	1	1	65	19	707
2014	EN-03	22	41	13	15	9	0	0	63	24	46
2014	EN-04	23	35	19	14	7	1	1	59	22	384
2014	EN-05	26	45	13	11	4	0	0	71	15	216
2014	EN-06	38	47	9	4	2	0	0	84	7	45
2011	EN	28	39	14	11	6	1	0	68	17	773
2011	EN-02	27	32	27	9	0	5	0	62	10	22
2011	EN-03	33	40	14	5	3	4	1	77	9	73
2011	EN-04	26	38	14	13	7	1	0	65	20	405
2011	EN-05	26	41	14	11	8	0	0	68	18	224
2011	EN-06	47	42	9	2	0	0	0	89	2	45
2008	EN	30	39	12	11	6	1	1	70	17	504
2008	EN-02	25	56	13	6	0	0	0	81	6	16
2008	EN-03	31	38	5	11	11	2	2	72	23	55
2008	EN-04	30	36	14	11	7	2	1	67	19	253
2008	EN-05	30	43	13	12	3	0	0	73	15	150
2008	EN-06	36	32	14	9	9	0	0	68	18	22

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	30	35	13	9	7	5	1	69	17	644
2017	EN-03	8	50	13	8	8	13	0	67	18	38
2017	EN-04	24	33	16	11	8	7	2	62	21	330
2017	EN-05	32	40	12	8	6	1	0	74	14	213
2017	EN-06	75	17	0	8	0	0	0	92	8	48
2014	EN	26	34	13	12	7	6	2	65	21	707
2014	EN-03	15	26	15	13	20	7	4	46	37	46
2014	EN-04	23	31	13	14	9	8	2	61	25	384
2014	EN-05	27	42	12	12	4	3	0	71	16	216
2014	EN-06	67	22	7	0	2	0	2	91	2	45
2011	EN	30	33	16	8	8	5	1	67	17	773
2011	EN-02	23	36	18	5	0	18	0	72	6	22
2011	EN-03	30	33	14	5	5	10	3	72	13	73
2011	EN-04	23	33	16	11	10	6	1	61	22	405
2011	EN-05	38	32	17	5	8	1	0	70	13	224
2011	EN-06	49	38	11	2	0	0	0	87	2	45
2008	EN	33	35	12	8	6	5	1	72	15	504
2008	EN-02	19	31	13	19	0	19	0	62	23	16
2008	EN-03	29	35	13	7	7	7	2	70	16	55
2008	EN-04	30	33	13	11	6	6	1	67	18	253
2008	EN-05	41	39	9	4	5	1	1	82	10	150
2008	EN-06	50	18	18	5	9	0	0	68	14	22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	10	25	23	19	8	13	2	41	32	644
2017	EN-03	5	21	18	24	13	18	0	32	45	38
2017	EN-04	9	20	25	18	10	17	2	35	34	330
2017	EN-05	10	30	23	21	5	9	2	45	29	213
2017	EN-06	23	38	15	15	10	0	0	60	25	48
2014	EN	8	21	24	20	13	12	2	34	38	707
2014	EN-03	4	20	24	15	22	15	0	28	44	46
2014	EN-04	9	17	26	19	13	13	2	31	38	384
2014	EN-05	6	24	24	23	13	9	1	33	40	216
2014	EN-06	13	42	13	18	7	7	0	60	26	45

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	46	39	8	4	2	85	6	641
2017	EN-03	37	47	5	3	8	84	11	38
2017	EN-04	41	40	12	6	2	80	8	327
2017	EN-05	52	38	6	2	1	90	4	213
2017	EN-06	63	35	2	0	0	98	0	48
2014	EN	42	41	10	6	2	83	8	707
2014	EN-03	33	43	17	4	2	76	7	46
2014	EN-04	39	40	11	7	3	80	9	384
2014	EN-05	46	40	6	6	1	87	7	216
2014	EN-06	58	38	4	0	0	96	0	45

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	40	11	7	5	0	0	76	12	643
2017	EN-03	18	50	11	11	11	0	0	68	21	38
2017	EN-04	31	42	13	10	4	0	0	73	14	329
2017	EN-05	39	39	12	3	6	0	0	78	9	213
2017	EN-06	60	27	4	6	2	0	0	88	8	48
2014	EN	34	37	15	8	6	0	0	71	14	707
2014	EN-03	26	33	15	13	11	0	2	60	24	46
2014	EN-04	30	37	18	9	6	0	0	67	15	384
2014	EN-05	40	37	12	6	5	0	0	77	11	216
2014	EN-06	49	38	4	7	0	0	2	89	7	45
2011	EN	29	43	13	9	4	1	0	73	14	772
2011	EN-02	32	55	5	5	5	0	0	86	9	22
2011	EN-03	37	44	14	4	1	0	0	81	5	73
2011	EN-04	27	42	15	11	5	0	0	69	16	404
2011	EN-05	27	44	14	9	4	1	0	72	13	224
2011	EN-06	47	38	2	7	4	0	2	86	11	45
2008	EN	25	41	12	13	7	0	1	67	21	504
2008	EN-02	19	44	6	19	13	0	0	63	31	16
2008	EN-03	25	44	9	13	7	0	2	70	20	55
2008	EN-04	26	40	13	12	8	1	0	67	20	253
2008	EN-05	21	45	13	12	7	0	2	67	20	150
2008	EN-06	41	18	18	23	0	0	0	59	23	22

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	30	10	6	3	2	0	81	9	644
2017	EN-03	42	37	5	3	11	3	0	81	14	38
2017	EN-04	43	32	11	8	3	3	0	78	11	330
2017	EN-05	52	29	9	6	2	1	0	82	8	213
2017	EN-06	71	19	6	2	2	0	0	90	4	48
2014	EN	47	32	10	7	3	1	0	79	11	707
2014	EN-03	33	37	9	7	9	7	0	74	16	46
2014	EN-04	42	34	10	9	3	1	0	78	12	384
2014	EN-05	53	29	10	5	2	0	0	82	7	216
2014	EN-06	64	20	4	4	2	2	2	88	7	45
2011	EN	45	34	11	5	4	1	0	80	9	772
2011	EN-02	59	27	9	0	5	0	0	86	5	22
2011	EN-03	47	37	14	3	0	0	0	84	3	73
2011	EN-04	42	36	12	5	4	1	0	79	9	404
2011	EN-05	45	33	10	7	4	1	0	79	11	224
2011	EN-06	60	24	4	4	4	2	0	86	9	45
2008	EN	42	35	10	6	4	2	1	79	10	504
2008	EN-02	50	25	6	13	6	0	0	75	19	16
2008	EN-03	31	44	9	5	7	4	0	77	13	55
2008	EN-04	40	36	11	5	6	2	0	77	11	253
2008	EN-05	47	32	11	6	1	1	3	82	7	150
2008	EN-06	59	18	5	14	0	5	0	81	14	22

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	43	33	11	9	3	0	0	77	12	643
2017	EN-03	29	42	11	11	8	0	0	71	18	38
2017	EN-04	35	36	13	12	4	0	0	72	16	329
2017	EN-05	51	31	9	6	1	1	0	83	7	213
2017	EN-06	71	19	6	2	2	0	0	90	4	48
2014	EN	41	35	9	8	6	0	0	76	14	707
2014	EN-03	28	35	11	15	9	2	0	64	24	46
2014	EN-04	36	37	10	10	7	0	0	73	17	384
2014	EN-05	49	34	9	5	3	0	0	83	8	216
2014	EN-06	56	31	2	4	4	0	2	89	9	45
2011	EN	37	39	10	8	5	1	0	77	13	772
2011	EN-02	36	50	9	0	5	0	0	86	5	22
2011	EN-03	40	48	10	1	0	1	0	89	1	73
2011	EN-04	35	37	12	10	5	0	0	72	16	404
2011	EN-05	38	41	9	6	6	0	0	79	12	224
2011	EN-06	56	29	7	4	4	0	0	84	9	45
2008	EN	35	36	10	12	7	0	0	71	19	504
2008	EN-02	31	31	19	13	6	0	0	63	19	16
2008	EN-03	27	44	9	11	9	0	0	71	20	55
2008	EN-04	30	39	9	12	9	0	0	70	21	253
2008	EN-05	42	31	10	11	3	1	1	75	15	150
2008	EN-06	55	14	14	18	0	0	0	68	18	22

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	75	12	5	2	2	0	4	90	5	643
2017	EN-03	74	18	5	0	3	0	0	92	3	38
2017	EN-04	74	10	6	2	2	0	6	90	4	329
2017	EN-05	74	12	5	4	4	0	2	88	8	213
2017	EN-06	81	13	2	2	0	0	2	96	2	48
2014	EN	71	14	5	3	2	0	4	89	5	707
2014	EN-03	78	11	4	0	2	0	4	93	2	46
2014	EN-04	69	15	4	2	3	1	6	90	6	384
2014	EN-05	70	13	8	5	2	0	2	85	7	216
2014	EN-06	84	9	2	0	2	0	2	95	2	45
2011	EN	72	14	4	3	3	1	3	89	6	771
2011	EN-02	68	14	0	5	5	0	9	90	10	22
2011	EN-03	84	10	4	1	0	0	1	94	1	73
2011	EN-04	73	15	3	1	3	1	4	93	4	403
2011	EN-05	66	14	7	6	5	0	2	82	11	224
2011	EN-06	71	18	4	0	2	0	4	93	2	45
2008	EN	75	9	5	2	3	1	5	90	6	503
2008	EN-02	88	6	6	0	0	0	0	94	0	16
2008	EN-03	69	11	4	5	0	0	11	90	6	55
2008	EN-04	75	10	4	2	3	1	6	90	5	252
2008	EN-05	74	9	6	3	3	1	5	87	6	150
2008	EN-06	82	14	0	0	5	0	0	95	5	22

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	56	27	6	4	3	2	1	86	7	644
2017	EN-03	53	29	3	3	3	8	3	91	6	38
2017	EN-04	55	27	8	4	3	2	1	84	8	330
2017	EN-05	55	29	6	4	3	2	0	87	8	213
2017	EN-06	63	29	4	0	2	0	2	94	2	48
2014	EN	53	28	6	5	3	2	3	86	8	706
2014	EN-03	59	20	7	4	4	4	2	84	9	46
2014	EN-04	49	31	5	6	2	3	4	86	9	383
2014	EN-05	60	25	7	3	3	0	2	86	6	216
2014	EN-06	47	29	7	9	0	4	4	83	10	45
2011	EN	51	32	7	5	2	3	1	86	7	772
2011	EN-02	68	27	0	5	0	0	0	95	5	22
2011	EN-03	45	34	8	4	0	7	1	87	4	73
2011	EN-04	51	32	6	4	2	3	1	88	6	405
2011	EN-05	50	32	6	6	2	3	1	86	8	223
2011	EN-06	49	24	18	4	2	0	2	75	7	45

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	54	29	8	4	3	2	0	85	7	642
2017	EN-03	35	46	0	8	8	0	3	83	17	37
2017	EN-04	52	29	9	4	3	2	0	83	8	329
2017	EN-05	56	31	7	2	2	1	0	88	5	213
2017	EN-06	75	17	4	0	4	0	0	92	4	48

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	51	30	10	4	3	2	82	7	644
2017	EN-03	34	47	8	5	5	0	82	11	38
2017	EN-04	48	29	14	5	2	2	78	8	330
2017	EN-05	52	33	7	3	4	2	87	7	213
2017	EN-06	75	15	6	2	2	0	90	4	48

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	29	12	5	4	0	79	9	641
2017	EN-03	29	45	13	3	11	0	74	13	38
2017	EN-04	47	27	16	6	3	0	75	10	328
2017	EN-05	49	33	9	4	3	1	83	7	213
2017	EN-06	79	13	4	2	2	0	91	4	47
2014	EN	48	30	10	7	4	0	78	12	707
2014	EN-03	43	22	13	17	4	0	65	22	46
2014	EN-04	42	32	12	8	5	0	75	13	384
2014	EN-05	57	28	6	5	3	0	85	8	216
2014	EN-06	60	27	2	7	4	0	87	11	45

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	21	38	18	7	3	4	8	68	12	311
2017	EN-04	16	35	22	5	4	7	10	62	11	99
2017	EN-05	22	38	17	8	2	4	9	70	11	156
2017	EN-06	33	43	9	9	4	0	2	78	13	46
2014	EN	24	32	20	10	3	5	8	63	14	314
2014	EN-04	20	30	21	11	3	7	8	58	17	107
2014	EN-05	23	30	22	10	4	3	8	60	15	153
2014	EN-06	43	36	7	5	0	5	5	88	5	44

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	35	14	7	5	5	0	73	12	644
2017	EN-03	21	42	18	11	5	3	0	65	16	38
2017	EN-04	31	34	15	8	5	6	0	69	15	330
2017	EN-05	36	36	13	5	5	6	0	76	10	213
2017	EN-06	58	31	4	4	2	0	0	90	6	48
2014	EN	31	35	15	8	5	5	0	71	14	707
2014	EN-03	17	41	17	13	4	7	0	63	19	46
2014	EN-04	32	34	14	9	4	6	1	71	14	384
2014	EN-05	28	39	17	6	6	4	0	70	13	216
2014	EN-06	53	33	7	0	4	2	0	89	5	45
2011	EN	32	37	15	7	4	5	0	73	12	773
2011	EN-02	45	36	9	5	0	5	0	86	5	22
2011	EN-03	29	40	16	4	1	8	1	76	6	73
2011	EN-04	30	36	16	9	4	5	0	70	14	405
2011	EN-05	34	38	11	7	6	4	0	75	13	224
2011	EN-06	44	31	18	2	4	0	0	76	7	45

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	38	16	9	8	1	0	67	17	641
2017	EN-03	21	42	21	8	8	0	0	63	16	38
2017	EN-04	25	35	20	9	10	1	0	61	19	327
2017	EN-05	28	42	13	11	5	0	0	71	17	213
2017	EN-06	52	31	10	2	4	0	0	83	6	48
2014	EN	22	38	17	14	8	1	0	61	22	707
2014	EN-03	20	33	15	24	9	0	0	52	33	46
2014	EN-04	21	37	19	12	8	2	0	59	21	384
2014	EN-05	22	41	17	12	9	0	0	63	20	216
2014	EN-06	42	36	7	13	2	0	0	78	16	45
2011	EN	23	39	19	10	8	1	0	63	17	772
2011	EN-02	55	23	18	5	0	0	0	77	5	22
2011	EN-03	26	40	18	12	3	1	0	67	15	73
2011	EN-04	20	38	21	10	8	2	0	59	19	405
2011	EN-05	21	44	17	8	9	0	0	65	17	223
2011	EN-06	33	40	16	7	4	0	0	73	11	45
2008	EN	23	39	18	10	8	2	1	63	19	504
2008	EN-02	38	31	25	6	0	0	0	69	6	16
2008	EN-03	27	35	20	5	13	0	0	62	18	55
2008	EN-04	21	39	17	11	8	3	1	62	20	253
2008	EN-05	25	42	16	10	7	1	0	67	17	150
2008	EN-06	23	41	14	14	9	0	0	64	23	22

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	14	38	20	17	8	3	54	26	643
2017	EN-03	16	34	18	21	8	3	51	30	38
2017	EN-04	13	33	23	16	9	5	49	27	329
2017	EN-05	12	41	18	19	8	1	54	27	213
2017	EN-06	19	56	8	13	4	0	75	17	48
2014	EN	13	32	18	21	13	3	47	34	707
2014	EN-03	17	20	13	26	17	7	40	47	46
2014	EN-04	12	34	20	21	10	3	47	32	384
2014	EN-05	12	34	18	19	16	1	47	35	216
2014	EN-06	27	33	9	18	13	0	60	31	45
2011	EN	10	38	22	17	9	3	49	27	769
2011	EN-02	23	41	18	9	0	9	70	10	22
2011	EN-03	18	38	25	7	5	7	60	13	73
2011	EN-04	8	37	25	17	9	3	47	27	401
2011	EN-05	10	38	17	21	13	1	48	34	224
2011	EN-06	13	42	22	13	9	0	56	22	45
2008	EN	9	37	22	17	10	5	48	28	503
2008	EN-02	19	38	19	25	0	0	56	25	16
2008	EN-03	11	47	13	13	11	5	62	25	55
2008	EN-04	8	32	26	15	10	8	44	27	252
2008	EN-05	7	42	20	19	11	1	50	30	150
2008	EN-06	9	36	14	27	14	0	45	41	22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	20	34	18	13	11	4	56	25	642
2017	EN-03	13	34	24	21	8	0	47	29	38
2017	EN-04	18	31	18	17	11	5	51	30	329
2017	EN-05	21	38	18	8	13	3	60	21	213
2017	EN-06	29	46	17	2	6	0	75	8	48
2014	EN	18	25	22	16	14	4	45	32	706
2014	EN-03	22	13	15	33	15	2	36	49	46
2014	EN-04	15	25	24	17	14	5	42	33	383
2014	EN-05	18	30	20	12	17	3	50	30	216
2014	EN-06	40	22	20	9	7	2	64	16	45
2011	EN	14	32	22	14	11	6	50	27	771
2011	EN-02	23	36	14	14	5	9	65	20	22
2011	EN-03	16	38	21	7	8	10	61	17	73
2011	EN-04	12	31	22	16	12	8	46	30	403
2011	EN-05	16	33	21	13	13	4	51	27	224
2011	EN-06	27	27	22	13	9	2	55	23	45
2008	EN	11	29	21	15	14	9	44	32	503
2008	EN-02	6	25	13	31	6	19	38	46	16
2008	EN-03	13	25	18	11	18	15	45	34	55
2008	EN-04	9	26	23	15	14	12	40	33	253
2008	EN-05	13	34	24	13	12	3	49	26	149
2008	EN-06	14	41	5	18	23	0	55	41	22

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	38	19	16	10	2	55	26	642
2017	EN-03	5	29	37	16	8	5	36	25	38
2017	EN-04	16	31	23	16	12	2	48	29	328
2017	EN-05	16	45	13	18	8	0	61	26	213
2017	EN-06	21	63	6	8	2	0	83	10	48
2014	EN	16	35	19	18	11	1	51	30	706
2014	EN-03	9	30	15	24	17	4	41	43	46
2014	EN-04	13	33	23	20	11	1	46	31	383
2014	EN-05	19	39	16	14	12	0	58	26	216
2014	EN-06	36	36	16	7	4	2	73	11	45
2011	EN	13	36	19	18	12	2	50	31	770
2011	EN-02	14	36	14	18	9	9	55	30	22
2011	EN-03	18	42	15	12	11	1	61	24	73
2011	EN-04	12	33	20	20	13	2	46	33	403
2011	EN-05	11	39	17	18	13	1	51	31	223
2011	EN-06	18	44	18	13	7	0	62	20	45
2008	EN	13	40	17	20	8	2	54	28	504
2008	EN-02	13	25	38	13	0	13	43	14	16
2008	EN-03	15	51	7	18	9	0	65	27	55
2008	EN-04	11	38	20	20	8	3	51	28	253
2008	EN-05	13	42	17	19	9	1	55	28	150
2008	EN-06	18	45	5	27	5	0	64	32	22

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	43	15	9	5	1	71	13	643
2017	EN-03	24	45	16	11	3	3	70	14	38
2017	EN-04	26	38	18	11	5	1	65	17	330
2017	EN-05	26	49	13	7	5	0	75	12	212
2017	EN-06	46	48	6	0	0	0	94	0	48
2014	EN	22	42	16	13	6	1	65	19	707
2014	EN-03	24	28	13	24	9	2	53	33	46
2014	EN-04	20	43	18	13	5	1	63	18	384
2014	EN-05	23	44	16	10	7	0	67	17	216
2014	EN-06	38	47	2	7	7	0	84	13	45
2011	EN	20	47	17	11	4	1	68	15	770
2011	EN-02	41	27	14	14	0	5	71	14	22
2011	EN-03	22	41	18	12	1	5	67	14	73
2011	EN-04	19	49	17	10	5	1	68	15	403
2011	EN-05	20	46	18	11	5	0	65	16	224
2011	EN-06	20	50	11	16	2	0	70	18	44

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	39	44	12	2	2	0	84	4	642
2017	EN-03	21	47	21	3	8	0	68	11	38
2017	EN-04	37	44	13	3	1	1	82	5	330
2017	EN-05	39	46	11	1	2	0	86	3	211
2017	EN-06	63	29	4	4	0	0	92	4	48
2014	EN	40	44	9	3	2	2	86	5	706
2014	EN-03	37	52	2	4	2	2	91	7	46
2014	EN-04	37	44	11	3	2	2	83	5	384
2014	EN-05	42	45	9	2	1	0	87	4	215
2014	EN-06	53	38	4	2	0	2	93	2	45
2011	EN	38	42	12	5	1	1	81	7	770
2011	EN-02	36	45	9	9	0	0	82	9	22
2011	EN-03	36	45	8	5	0	5	86	6	73
2011	EN-04	35	44	13	6	1	0	80	7	404
2011	EN-05	39	39	13	4	3	1	79	7	223
2011	EN-06	57	43	0	0	0	0	100	0	44

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	44	10	6	2	1	0	81	8	640
2017	EN-03	34	42	11	8	5	0	0	76	13	38
2017	EN-04	35	44	11	8	2	1	0	79	10	328
2017	EN-05	34	47	11	3	2	2	0	83	6	211
2017	EN-06	67	25	6	2	0	0	0	92	2	48
2014	EN	40	38	11	7	2	2	0	80	9	706
2014	EN-03	35	39	13	7	4	2	0	76	11	46
2014	EN-04	37	40	12	8	2	2	1	78	10	383
2014	EN-05	42	38	9	5	4	1	0	82	9	216
2014	EN-06	69	22	2	4	2	0	0	91	7	45
2011	EN	37	40	11	6	3	2	1	79	10	770
2011	EN-02	45	41	5	5	0	5	0	90	5	22
2011	EN-03	37	36	15	5	1	5	0	77	7	73
2011	EN-04	34	42	11	7	3	2	1	78	11	403
2011	EN-05	38	40	10	6	3	2	0	80	10	224
2011	EN-06	59	30	5	5	2	0	0	89	7	44
2008	EN	31	40	14	8	4	2	0	73	13	503
2008	EN-02	19	31	19	19	0	13	0	57	21	16
2008	EN-03	24	51	15	5	5	0	0	75	11	55
2008	EN-04	29	41	12	10	4	3	1	72	15	252
2008	EN-05	37	37	13	6	4	2	0	76	10	150
2008	EN-06	50	32	18	0	0	0	0	82	0	22

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	42	37	12	5	3	1	0	80	8	642
2017	EN-03	29	29	18	16	8	0	0	58	24	38
2017	EN-04	41	35	15	5	3	2	0	77	8	329
2017	EN-05	41	44	9	4	2	0	0	85	6	212
2017	EN-06	67	27	4	2	0	0	0	94	2	48
2014	EN	39	37	14	5	2	1	0	78	7	705
2014	EN-03	26	35	17	13	4	4	0	64	18	46
2014	EN-04	36	39	15	5	2	2	1	77	7	383
2014	EN-05	43	37	13	3	3	0	0	81	7	215
2014	EN-06	67	24	9	0	0	0	0	91	0	45
2011	EN	27	41	18	9	3	2	1	69	13	773
2011	EN-02	27	32	23	14	0	5	0	62	14	22
2011	EN-03	22	36	21	8	4	5	4	64	14	73
2011	EN-04	23	45	18	9	3	1	1	70	12	405
2011	EN-05	29	36	18	10	4	2	0	67	15	224
2011	EN-06	49	40	9	0	2	0	0	89	2	45

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	31	15	11	9	8	1	61	22	642
2017	EN-03	8	42	18	11	8	13	0	58	21	38
2017	EN-04	23	30	14	12	11	10	1	59	25	330
2017	EN-05	25	31	17	12	9	7	1	60	22	211
2017	EN-06	46	27	15	0	6	2	4	78	7	48
2014	EN	22	29	17	13	10	7	1	56	25	706
2014	EN-03	24	20	24	9	11	13	0	50	23	46
2014	EN-04	17	29	18	15	11	7	2	51	29	383
2014	EN-05	24	33	17	10	11	6	0	60	22	216
2014	EN-06	49	22	4	7	7	11	0	80	15	45
2011	EN	19	30	19	11	9	11	1	56	22	773
2011	EN-02	27	41	18	0	0	14	0	79	0	22
2011	EN-03	19	25	14	10	8	23	1	58	24	73
2011	EN-04	17	29	18	13	10	12	1	53	26	405
2011	EN-05	18	33	21	10	9	7	1	56	21	224
2011	EN-06	27	33	29	7	2	2	0	61	9	45

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	52	25	11	6	2	1	3	80	8	644
2017	EN-03	58	29	5	5	0	0	3	89	5	38
2017	EN-04	53	20	12	5	3	1	5	78	9	330
2017	EN-05	47	31	11	7	3	0	1	80	10	213
2017	EN-06	48	33	10	6	0	0	2	83	6	48
2014	EN	51	23	10	6	3	1	4	79	10	706
2014	EN-03	70	15	2	4	2	2	4	91	7	46
2014	EN-04	52	21	11	6	4	1	6	78	10	383
2014	EN-05	44	30	11	8	4	1	3	76	13	216
2014	EN-06	56	27	11	7	0	0	0	82	7	45

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	62	25	6	2	1	1	3	90	3	642
2017	EN-03	61	32	3	3	0	0	3	95	3	38
2017	EN-04	63	22	6	2	1	2	4	90	3	328
2017	EN-05	59	27	7	2	2	2	1	88	4	213
2017	EN-06	56	35	2	2	2	0	2	94	4	48
2014	EN	60	25	6	3	1	2	3	89	4	707
2014	EN-03	67	17	11	0	0	2	2	89	0	46
2014	EN-04	57	26	7	4	1	2	4	87	5	384
2014	EN-05	60	26	6	3	1	2	2	90	4	216
2014	EN-06	69	27	0	4	0	0	0	96	4	45
2011	EN	64	21	7	3	1	2	2	89	4	773
2011	EN-02	77	9	5	5	0	5	0	90	5	22
2011	EN-03	71	22	4	1	0	1	0	94	1	73
2011	EN-04	66	20	6	2	1	3	2	91	3	405
2011	EN-05	58	24	8	5	1	2	2	85	6	224
2011	EN-06	69	18	9	0	0	0	4	91	0	45
2008	EN	62	23	7	4	1	1	3	87	6	504
2008	EN-02	81	13	0	0	0	6	0	100	0	16
2008	EN-03	58	25	7	7	0	0	2	85	7	55
2008	EN-04	63	21	6	3	2	1	4	88	5	253
2008	EN-05	55	29	9	3	1	1	2	86	4	150
2008	EN-06	77	5	0	18	0	0	0	82	18	22

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	28	36	14	13	9	0	64	22	642
2017	EN-03	26	29	18	18	8	0	55	26	38
2017	EN-04	28	31	13	15	12	1	59	27	329
2017	EN-05	24	45	15	11	5	0	69	16	212
2017	EN-06	48	40	4	4	4	0	88	8	48
2014	EN	20	31	16	18	14	1	51	32	707
2014	EN-03	24	17	9	26	24	0	41	50	46
2014	EN-04	17	33	16	19	15	1	50	34	384
2014	EN-05	22	33	17	15	13	0	55	28	216
2014	EN-06	36	27	22	9	4	2	64	14	45
2011	EN	26	34	16	13	9	1	61	22	773
2011	EN-02	41	45	9	0	5	0	86	5	22
2011	EN-03	36	26	21	12	4	1	63	17	73
2011	EN-04	24	33	18	13	11	0	58	24	405
2011	EN-05	23	36	16	14	10	1	60	24	224
2011	EN-06	38	44	4	7	7	0	82	13	45
2008	EN	22	36	17	13	12	1	58	24	503
2008	EN-02	25	44	19	6	0	6	73	7	16
2008	EN-03	24	35	13	15	15	0	58	29	55
2008	EN-04	21	36	17	11	15	1	57	26	253
2008	EN-05	20	39	19	15	7	1	59	22	150
2008	EN-06	43	19	14	14	10	0	62	24	21

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	19	30	13	17	19	1	1	50	36	643
2017	EN-03	18	24	24	13	21	0	0	42	34	38
2017	EN-04	16	26	13	20	23	2	1	42	44	329
2017	EN-05	19	34	13	15	17	0	1	54	33	213
2017	EN-06	38	46	10	0	2	0	4	87	2	48
2014	EN	14	26	13	20	25	1	1	41	46	707
2014	EN-03	13	17	4	26	37	0	2	31	64	46
2014	EN-04	10	24	15	21	29	1	1	34	51	384
2014	EN-05	16	32	13	16	20	0	2	49	37	216
2014	EN-06	36	27	13	13	9	2	0	64	23	45
2011	EN	16	26	15	19	21	1	2	43	42	773
2011	EN-02	50	32	14	0	5	0	0	82	5	22
2011	EN-03	19	27	18	22	8	3	3	49	32	73
2011	EN-04	13	25	15	18	26	2	1	39	46	405
2011	EN-05	15	25	16	21	22	0	2	40	44	224
2011	EN-06	24	31	16	18	7	0	4	58	26	45
2008	EN	14	30	12	21	20	2	1	45	42	504
2008	EN-02	31	44	6	6	6	0	6	80	13	16
2008	EN-03	18	38	11	16	16	0	0	56	33	55
2008	EN-04	13	28	14	21	21	3	0	42	44	253
2008	EN-05	15	29	11	25	19	1	1	44	45	150
2008	EN-06	9	41	0	14	32	0	5	52	48	22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	22	42	20	9	5	2	66	14	644
2017	EN-03	11	47	34	0	8	0	58	8	38
2017	EN-04	20	40	20	12	5	3	61	18	330
2017	EN-05	19	49	18	6	6	1	70	12	213
2017	EN-06	50	33	13	2	2	0	83	4	48

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	43	13	4	2	3	0	80	6	641
2017	EN-03	34	55	3	8	0	0	0	89	8	38
2017	EN-04	33	39	16	6	2	4	0	76	8	329
2017	EN-05	37	45	10	2	2	2	1	85	4	211
2017	EN-06	38	50	10	0	0	2	0	89	0	48
2014	EN	40	37	13	3	2	4	1	81	5	706
2014	EN-03	39	33	11	7	0	11	0	80	7	46
2014	EN-04	39	36	15	3	1	4	1	79	5	383
2014	EN-05	37	44	12	2	3	1	1	82	5	216
2014	EN-06	60	24	7	2	0	4	2	90	2	45

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	44	12	5	2	1	80	7	643
2017	EN-03	21	53	16	11	0	0	74	11	38
2017	EN-04	32	43	15	6	2	1	77	8	329
2017	EN-05	36	47	10	5	1	1	84	6	213
2017	EN-06	58	38	2	0	2	0	96	2	48
2014	EN	40	36	13	6	2	3	78	8	707
2014	EN-03	28	30	17	11	4	9	64	17	46
2014	EN-04	38	37	15	5	2	3	77	7	384
2014	EN-05	43	38	11	6	2	0	81	7	216
2014	EN-06	60	27	7	7	0	0	87	7	45
2011	EN	35	41	14	5	3	2	77	8	769
2011	EN-02	41	41	14	5	0	0	82	5	22
2011	EN-03	39	39	11	8	1	1	79	10	72
2011	EN-04	33	44	13	4	4	3	78	8	402
2011	EN-05	36	37	18	5	4	1	73	9	224
2011	EN-06	38	44	13	2	0	2	84	2	45

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	49	37	7	4	2	0	0	86	7	644
2017	EN-03	32	50	5	8	5	0	0	82	13	38
2017	EN-04	45	38	9	5	2	0	0	84	8	330
2017	EN-05	54	36	5	3	2	0	0	90	5	213
2017	EN-06	67	29	2	0	2	0	0	96	2	48
2014	EN	49	37	8	4	2	1	0	86	6	707
2014	EN-03	46	35	11	4	4	0	0	80	9	46
2014	EN-04	44	40	9	4	2	1	0	85	6	384
2014	EN-05	54	34	5	4	2	0	0	88	7	216
2014	EN-06	67	24	2	4	2	0	0	91	7	45
2011	EN	44	41	8	4	3	0	0	85	7	771
2011	EN-02	45	45	9	0	0	0	0	91	0	22
2011	EN-03	45	42	12	0	0	0	0	88	0	73
2011	EN-04	39	46	8	3	4	0	0	85	7	403
2011	EN-05	49	33	9	6	2	0	0	83	8	224
2011	EN-06	56	31	4	4	2	0	2	89	7	45
2008	EN	39	42	10	6	3	0	0	81	9	504
2008	EN-02	38	44	6	13	0	0	0	81	13	16
2008	EN-03	44	35	7	7	7	0	0	78	15	55
2008	EN-04	36	45	11	6	2	0	0	81	8	253
2008	EN-05	44	41	9	3	3	0	0	85	7	150
2008	EN-06	36	36	5	18	5	0	0	73	23	22

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	40	34	16	7	3	0	74	10	643
2017	EN-03	26	53	5	5	11	0	79	16	38
2017	EN-04	34	35	20	8	3	0	68	12	330
2017	EN-05	44	33	13	6	3	1	78	9	212
2017	EN-06	67	25	6	0	2	0	92	2	48
2014	EN	29	41	13	10	7	0	70	16	707
2014	EN-03	30	33	13	13	11	0	63	24	46
2014	EN-04	25	40	15	11	7	1	66	19	384
2014	EN-05	31	44	13	6	6	0	75	12	216
2014	EN-06	44	44	4	4	2	0	89	7	45
2011	EN	33	40	15	8	4	0	73	11	771
2011	EN-02	55	32	9	5	0	0	86	5	22
2011	EN-03	36	45	16	1	1	0	81	3	73
2011	EN-04	28	41	16	10	4	0	69	14	404
2011	EN-05	34	41	14	5	5	0	75	10	224
2011	EN-06	48	39	9	5	0	0	86	5	44

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	38	38	14	7	3	76	10	641
2017	EN-03	26	53	5	8	8	79	16	38
2017	EN-04	33	37	18	9	3	70	12	327
2017	EN-05	42	38	12	6	2	80	8	213
2017	EN-06	63	31	4	0	2	94	2	48
2014	EN	29	42	12	11	5	71	16	707
2014	EN-03	33	35	13	13	7	67	20	46
2014	EN-04	26	41	14	13	6	67	19	384
2014	EN-05	30	45	11	9	6	75	14	216
2014	EN-06	49	44	2	2	2	93	4	45
2011	EN	32	43	14	7	4	75	11	769
2011	EN-02	55	32	9	5	0	86	5	22
2011	EN-03	33	50	11	4	1	83	6	72
2011	EN-04	27	45	14	8	5	72	14	403
2011	EN-05	35	40	15	6	4	75	11	224
2011	EN-06	48	41	7	2	2	89	5	44
2008	EN	35	41	12	8	4	77	11	500
2008	EN-02	44	31	25	0	0	75	0	16
2008	EN-03	33	44	9	7	7	76	15	55
2008	EN-04	33	41	12	8	4	75	12	251
2008	EN-05	37	44	9	7	3	81	10	148
2008	EN-06	45	23	23	5	5	68	9	22

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	35	26	22	9	5	3	0	63	14	642
2017	EN-03	26	39	13	5	13	0	3	68	19	38
2017	EN-04	31	23	26	10	6	5	0	56	16	329
2017	EN-05	39	29	17	10	3	2	0	69	14	212
2017	EN-06	48	29	19	2	2	0	0	77	4	48
2014	EN	33	27	17	12	8	2	0	61	21	707
2014	EN-03	37	22	17	13	9	2	0	60	22	46
2014	EN-04	29	28	18	12	10	3	0	58	23	384
2014	EN-05	36	26	17	13	6	1	1	64	19	216
2014	EN-06	56	16	11	7	7	4	0	74	14	45
2011	EN	33	29	18	10	6	4	0	65	17	770
2011	EN-02	41	32	9	5	5	9	0	80	10	22
2011	EN-03	33	34	16	7	4	5	0	71	12	73
2011	EN-04	28	32	19	11	7	3	0	61	19	403
2011	EN-05	39	24	18	10	5	3	0	65	16	224
2011	EN-06	45	30	11	7	2	5	0	79	10	44
2008	EN	31	35	15	8	7	3	1	69	15	502
2008	EN-02	25	38	6	13	6	6	6	71	21	16
2008	EN-03	29	35	11	9	13	4	0	66	23	55
2008	EN-04	29	38	15	7	7	4	0	70	14	251
2008	EN-05	35	36	13	11	3	1	1	73	14	150
2008	EN-06	50	9	27	5	9	0	0	59	14	22

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EN	23	49	28	644
2017	EN-03	21	47	32	38
2017	EN-04	22	48	29	330
2017	EN-05	24	51	25	213
2017	EN-06	23	44	33	48
2014	EN	25	44	32	707
2014	EN-03	11	50	39	46
2014	EN-04	24	40	37	384
2014	EN-05	29	47	25	216
2014	EN-06	31	56	13	45
2011	EN	23	46	30	772
2011	EN-02	14	77	9	22
2011	EN-03	16	62	22	73
2011	EN-04	25	42	33	404
2011	EN-05	25	45	30	224
2011	EN-06	16	56	29	45

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EN	25	40	21	6	2	6	147
2017	EN-04	16	45	25	4	3	7	73
2017	EN-05	29	39	18	10	0	4	51
2017	EN-06	64	18	0	9	0	9	11
2014	EN	22	43	22	9	9999	3	174
2014	EN-04	15	46	27	7	9999	4	91
2014	EN-05	32	44	15	8	9999	2	62
2014	EN-06	29	29	14	21	9999	7	14
2011	EN	16	52	21	8	9999	3	180
2011	EN-03	17	50	17	17	9999	0	12
2011	EN-04	9	55	26	9	9999	1	100
2011	EN-05	30	43	14	7	9999	5	56

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	10	90	643
2017	EN-04	12	88	330
2017	EN-05	10	90	212
2014	EN	13	87	706
2014	EN-03	11	89	46
2014	EN-04	16	84	384
2014	EN-05	9	91	216
2014	EN-06	11	89	44

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EN	45	65
2017	EN-04	53	38
2017	EN-05	23	22
2014	EN	54	94
2014	EN-04	54	63
2014	EN-05	47	19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EN	60	65
2017	EN-04	61	38
2017	EN-05	68	22
2014	EN	56	94
2014	EN-04	56	63
2014	EN-05	58	19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	22
2014	EN	8	94

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EN	65
2017	EN-04	38
2017	EN-05	22
2014	EN	94
2014	EN-04	63
2014	EN-05	19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	EN	65
2017	EN-04	38
2017	EN-05	22
2014	EN-04	63
2014	EN-05	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	8	65
2014	EN	5	94

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EN	31	65
2017	EN-04	34	38
2017	EN-05	32	22
2014	EN	36	94
2014	EN-04	32	63
2014	EN-05	42	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EN	45	65
2017	EN-04	45	38
2017	EN-05	45	22
2014	EN	34	94
2014	EN-04	32	63
2014	EN-05	37	19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EN	43	65
2017	EN-04	58	38
2017	EN-05	23	22
2014	EN	50	94
2014	EN-04	48	63
2014	EN-05	53	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EN	40	65
2017	EN-04	39	38
2017	EN-05	50	22
2014	EN	42	94
2014	EN-04	48	63
2014	EN-05	26	19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EN	43	65
2017	EN-04	53	38
2017	EN-05	27	22
2014	EN	42	94
2014	EN-04	40	63
2014	EN-05	47	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EN	42	65
2017	EN-04	42	38
2017	EN-05	41	22
2014	EN	57	94
2014	EN-04	57	63
2014	EN-05	47	19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EN	28	65
2017	EN-04	24	38
2017	EN-05	36	22
2014	EN	39	94
2014	EN-04	41	63
2014	EN-05	32	19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	EN	12	65
2017	EN-04	16	38
2014	EN	5	94
2014	EN-04	8	63
2014	EN-05	0	19

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	EN	17	65
2017	EN-04	21	38
2014	EN	14	94
2014	EN-04	13	63

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EN	52	65
2017	EN-04	50	38
2017	EN-05	64	22
2014	EN	44	94
2014	EN-04	41	63
2014	EN-05	42	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EN	18	65
2017	EN-04	18	38
2017	EN-05	23	22
2014	EN	24	94
2014	EN-04	21	63
2014	EN-05	26	19

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	9	65
2014	EN	14	94
2014	EN-04	14	63

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EN	46	65
2017	EN-04	50	38
2017	EN-05	45	22
2014	EN	49	94
2014	EN-04	51	63
2014	EN-05	53	19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EN	34	65
2017	EN-04	39	38
2017	EN-05	32	22
2014	EN	36	94
2014	EN-04	33	63
2014	EN-05	37	19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	22
2014	EN	15	94
2014	EN-04	16	63

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EN	20	65
2017	EN-04	26	38
2014	EN	15	94
2014	EN-04	19	63

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EN	12	65
2017	EN-04	16	38
2014	EN	14	94
2014	EN-04	16	63

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	EN	12	65
2017	EN-04	13	38
2014	EN	8	94
2014	EN-04	8	63

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EN	14	65
2017	EN-04	16	38
2014	EN	18	94
2014	EN-04	22	63

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	8	65
2014	EN	8	94
2014	EN-04	10	63

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EN	31	65
2017	EN-04	24	38
2017	EN-05	41	22
2014	EN	24	94
2014	EN-04	22	63
2014	EN-05	37	19

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EN	14	57
2017	EN-04	18	33
2014	EN	13	87
2014	EN-04	14	58

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EN	21	57
2017	EN-04	24	33
2014	EN	23	87
2014	EN-04	24	58

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	EN	12	57
2014	EN	16	87
2014	EN-04	16	58

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EN	14	57
2017	EN-04	15	33
2014	EN	9	87
2014	EN-04	10	58

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EN	12	57
2017	EN-04	18	33
2014	EN	8	87
2014	EN-04	9	58

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EN	14	57
2017	EN-04	18	33
2014	EN	10	87
2014	EN-04	12	58
2014	EN-05	0	17

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	EN	9	57
2014	EN	11	87
2014	EN-04	12	58

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EN	21	57
2017	EN-04	24	33
2014	EN	23	87
2014	EN-04	22	58
2014	EN-05	35	17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	EN	14	57
2017	EN-04	18	33
2014	EN	11	87
2014	EN-04	14	58
2014	EN-05	0	17

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EN	44	57
2017	EN-04	45	33
2017	EN-05	47	19
2014	EN	44	87
2014	EN-04	40	58
2014	EN-05	47	17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	EN	57
2017	EN-04	33
2017	EN-05	19
2014	EN-05	17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EN	54	57
2017	EN-04	58	33
2017	EN-05	58	19
2014	EN	49	87
2014	EN-04	48	58
2014	EN-05	53	17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	EN	57
2017	EN-04	33
2017	EN-05	19

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	12	57
2017	EN-05	26	19
2014	EN	9	87

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	95	5	65
2017	EN-04	97	3	38
2017	EN-05	91	9	22

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	21	27	17	7	4	19	5	63	14	643
2017	EN-03	16	24	16	3	3	37	3	65	9	38
2017	EN-04	19	23	15	9	5	24	6	59	19	330
2017	EN-05	21	32	23	4	4	12	5	64	9	212
2017	EN-06	33	40	8	6	4	6	2	80	11	48
2014	EN	20	27	17	4	4	23	4	65	12	707
2014	EN-03	17	35	7	4	4	30	2	77	13	46
2014	EN-04	17	22	20	5	4	28	4	57	14	384
2014	EN-05	21	33	17	3	6	17	4	68	11	216
2014	EN-06	40	36	11	0	2	9	2	85	3	45

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	39	37	12	5	3	4	0	80	8	644
2017	EN-03	29	37	24	3	3	5	0	69	6	38
2017	EN-04	37	38	11	5	3	5	1	79	9	330
2017	EN-05	41	38	12	5	2	2	0	80	8	213
2017	EN-06	58	33	6	2	0	0	0	92	2	48
2014	EN	34	38	15	5	2	6	1	76	8	707
2014	EN-03	26	41	9	4	4	15	0	79	10	46
2014	EN-04	27	39	17	5	2	7	1	73	8	384
2014	EN-05	39	38	13	4	3	2	0	80	7	216
2014	EN-06	64	22	9	0	2	2	0	89	2	45
2011	EN	36	41	14	4	2	3	0	79	7	772
2011	EN-02	45	50	0	0	0	5	0	100	0	22
2011	EN-03	41	40	12	3	0	4	0	84	3	73
2011	EN-04	32	43	16	4	2	2	0	77	7	404
2011	EN-05	38	37	15	4	3	4	0	77	7	224
2011	EN-06	47	42	7	4	0	0	0	89	4	45

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	52	7	3	0	0	0	90	3	641
2017	EN-03	24	58	8	11	0	0	0	82	11	38
2017	EN-04	38	50	8	4	0	1	0	88	4	328
2017	EN-05	36	56	5	2	0	0	0	93	2	212
2017	EN-06	50	46	4	0	0	0	0	96	0	48
2014	EN	34	58	6	2	0	0	0	92	3	707
2014	EN-03	30	59	4	7	0	0	0	89	7	46
2014	EN-04	31	59	7	2	1	0	0	90	3	384
2014	EN-05	37	56	4	2	0	0	0	94	2	216
2014	EN-06	42	53	2	2	0	0	0	96	2	45
2011	EN	31	56	7	5	1	0	0	87	6	773
2011	EN-02	32	45	5	14	0	5	0	81	14	22
2011	EN-03	25	53	10	11	0	1	0	79	11	73
2011	EN-04	28	59	7	5	1	0	0	87	6	405
2011	EN-05	36	53	8	2	1	0	0	88	4	224
2011	EN-06	42	53	2	0	2	0	0	96	2	45
2008	EN	30	53	9	5	2	0	1	84	7	504
2008	EN-02	6	69	13	6	0	0	6	80	7	16
2008	EN-03	27	55	13	5	0	0	0	82	5	55
2008	EN-04	27	54	9	7	2	0	1	82	9	253
2008	EN-05	35	53	7	3	2	0	0	89	5	150
2008	EN-06	55	36	9	0	0	0	0	91	0	22

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	13	25	25	8	4	20	5	52	15	642
2017	EN-03	5	32	21	13	5	21	3	48	24	38
2017	EN-04	13	26	24	8	4	21	5	52	16	328
2017	EN-05	10	25	29	8	3	21	3	46	15	213
2017	EN-06	23	23	23	2	2	15	13	63	6	48
2014	EN	9	26	25	8	5	21	6	48	18	706
2014	EN-03	9	29	9	20	7	20	7	52	36	45
2014	EN-04	8	22	27	9	5	22	6	42	20	384
2014	EN-05	8	31	25	5	4	22	5	54	13	216
2014	EN-06	13	33	22	4	4	18	4	60	11	45
2011	EN	6	23	28	9	5	24	5	41	20	773
2011	EN-02	14	41	14	5	0	18	9	75	6	22
2011	EN-03	7	25	22	4	3	36	4	52	11	73
2011	EN-04	5	22	28	9	6	24	6	39	22	405
2011	EN-05	6	23	29	9	6	23	4	40	20	224
2011	EN-06	7	24	42	9	7	9	2	35	18	45

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	47	34	9	3	2	5	0	85	5	644
2017	EN-03	37	53	3	5	0	3	0	92	5	38
2017	EN-04	45	33	11	2	2	6	0	84	4	330
2017	EN-05	47	35	8	4	1	4	0	86	5	213
2017	EN-06	56	29	6	4	2	2	0	87	6	48
2014	EN	42	37	10	4	2	4	0	83	6	707
2014	EN-03	35	43	13	7	0	2	0	80	7	46
2014	EN-04	39	38	11	4	3	5	0	81	7	384
2014	EN-05	48	37	9	2	1	3	0	88	3	216
2014	EN-06	44	27	13	7	2	4	2	76	10	45
2011	EN	40	37	12	3	1	6	0	82	5	773
2011	EN-02	45	41	0	0	0	14	0	100	0	22
2011	EN-03	38	37	12	4	0	8	0	82	4	73
2011	EN-04	39	38	12	4	1	5	0	82	5	405
2011	EN-05	40	37	13	4	2	5	0	81	6	224
2011	EN-06	47	33	16	0	0	2	2	84	0	45
2008	EN	37	38	12	5	2	4	1	79	8	504
2008	EN-02	44	38	0	6	0	6	6	93	7	16
2008	EN-03	33	42	9	5	9	2	0	76	15	55
2008	EN-04	39	34	13	5	2	7	1	79	7	253
2008	EN-05	35	45	13	4	1	2	1	82	5	150
2008	EN-06	45	23	14	14	5	0	0	68	18	22

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	40	37	10	4	3	5	0	82	7	644
2017	EN-03	32	53	3	8	3	3	0	86	11	38
2017	EN-04	37	38	10	4	4	8	0	82	8	330
2017	EN-05	41	37	12	3	2	4	0	81	6	213
2017	EN-06	56	33	8	0	2	0	0	90	2	48
2014	EN	35	39	12	6	3	6	0	78	9	707
2014	EN-03	22	28	22	11	11	7	0	53	23	46
2014	EN-04	31	41	12	6	2	6	1	77	9	384
2014	EN-05	41	38	10	4	2	6	0	83	6	216
2014	EN-06	49	36	7	2	4	0	2	86	7	45
2011	EN	31	40	14	4	3	8	0	77	8	773
2011	EN-02	27	50	5	0	0	18	0	94	0	22
2011	EN-03	33	44	12	3	0	8	0	84	3	73
2011	EN-04	29	39	15	5	4	8	0	74	10	405
2011	EN-05	33	42	13	2	4	7	0	80	7	224
2011	EN-06	42	29	22	2	0	2	2	74	2	45
2008	EN	35	36	10	7	4	6	1	77	12	504
2008	EN-02	31	44	6	6	6	0	6	80	13	16
2008	EN-03	38	29	9	7	7	7	2	74	16	55
2008	EN-04	36	33	11	8	4	8	2	75	13	253
2008	EN-05	35	45	9	5	3	3	0	82	8	150
2008	EN-06	36	32	14	14	5	0	0	68	18	22

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	6	94	643
2017	EN-04	7	93	330
2017	EN-05	6	94	212
2014	EN	6	94	705
2014	EN-04	8	92	384
2014	EN-05	3	97	216
2014	EN-06	0	100	45

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	EN	33	40
2017	EN-04	36	22
2014	EN	33	39
2014	EN-04	34	29

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EN	80	40
2017	EN-04	82	22
2017	EN-05	77	13
2014	EN	85	39
2014	EN-04	86	29

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	EN	40
2017	EN-04	22
2017	EN-05	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EN	40
2017	EN-04	22
2017	EN-05	13
2014	EN	39
2014	EN-04	29

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	EN-04	22
2014	EN	39
2014	EN-04	29

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN-04	0	22
2017	EN-05	0	13
2014	EN	18	39

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	EN	25	40
2017	EN-05	46	13
2014	EN	23	39
2014	EN-04	21	29

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	EN	23	40
2014	EN	33	39
2014	EN-04	28	29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	EN	13	40

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	EN-04	0	22
2014	EN-04	0	29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	EN	25	40
2017	EN-04	27	22
2014	EN	13	39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	EN	30	40
2017	EN-04	27	22
2017	EN-05	46	13
2014	EN	21	39
2014	EN-04	24	29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	EN-05	13
2014	EN	39
2014	EN-04	29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	EN	40
2017	EN-04	22
2017	EN-05	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	EN-04	0	22
2017	EN-05	0	13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	13
2014	EN	13	39

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	EN	40
2017	EN-04	22
2017	EN-05	13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	EN	40
2017	EN-04	22
2017	EN-05	13
2014	EN	39
2014	EN-04	29

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	23	40
2017	EN-04	32	22
2014	EN	31	39
2014	EN-04	34	29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EN	23	40
2014	EN	23	39
2014	EN-04	24	29

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	EN	40
2017	EN-04	22
2017	EN-05	13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EN	13	40
2014	EN	0	39
2014	EN-04	0	29

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EN	65	40
2017	EN-04	73	22
2017	EN-05	69	13
2014	EN	64	39
2014	EN-04	59	29

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EN	26	38
2014	EN	13	38
2014	EN-04	18	28

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	EN-04	21
2017	EN-05	12
2014	EN	38
2014	EN-04	28

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	EN-04	21
2017	EN-05	12
2014	EN	38
2014	EN-04	28

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EN-04	0	21
2017	EN-05	0	12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EN-05	0	12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	EN	13	38
2014	EN-04	0	28

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	EN	13	38
2014	EN	13	38

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EN	26	38
2017	EN-04	33	21
2014	EN	24	38
2014	EN-04	18	28

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	Total responses
2017	EN-04	21
2014	EN	38
2014	EN-04	28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EN	45	38
2017	EN-04	43	21
2017	EN-05	50	12
2014	EN	53	38
2014	EN-04	43	28

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	EN	38
2017	EN-04	21
2017	EN-05	12
2014	EN	38
2014	EN-04	28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EN	58	38
2017	EN-04	67	21
2017	EN-05	58	12
2014	EN	63	38
2014	EN-04	64	28

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	EN	38
2017	EN-04	21
2017	EN-05	12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EN	13	38
2014	EN	13	38

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	98	3	40
2017	EN-04	95	5	22
2017	EN-05	100	0	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	20	27	18	4	2	25	5	66	9	642
2017	EN-03	8	29	13	3	5	39	3	64	14	38
2017	EN-04	18	23	18	5	2	29	5	62	11	330
2017	EN-05	20	29	20	4	1	20	5	66	7	212
2017	EN-06	32	45	15	0	2	6	0	82	2	47
2014	EN	21	21	17	3	2	31	4	65	8	706
2014	EN-03	17	20	13	0	2	46	2	71	4	46
2014	EN-04	17	18	19	3	2	35	5	59	9	384
2014	EN-05	22	25	18	2	3	25	5	67	8	216
2014	EN-06	44	22	7	7	0	20	0	83	8	45

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	37	37	14	3	3	5	1	79	6	643
2017	EN-03	29	39	13	8	5	5	0	72	14	38
2017	EN-04	33	38	15	3	3	7	1	77	6	329
2017	EN-05	41	35	14	3	2	4	1	80	5	213
2017	EN-06	54	35	10	0	0	0	0	90	0	48
2014	EN	34	36	14	3	2	9	1	78	6	705
2014	EN-03	28	33	11	0	4	24	0	80	6	46
2014	EN-04	31	37	17	3	2	9	1	75	6	383
2014	EN-05	37	38	11	3	3	8	0	81	7	216
2014	EN-06	60	24	7	4	0	4	0	88	5	45
2011	EN	38	40	13	3	2	5	0	82	5	772
2011	EN-02	64	32	5	0	0	0	0	95	0	22
2011	EN-03	42	38	11	1	0	7	0	87	1	73
2011	EN-04	36	40	14	4	1	4	0	79	6	404
2011	EN-05	37	41	12	2	3	6	0	82	5	224
2011	EN-06	40	47	11	2	0	0	0	87	2	45

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	25	29	20	14	12	0	54	26	643
2017	EN-03	16	32	21	21	11	0	47	32	38
2017	EN-04	25	29	19	14	11	1	55	25	329
2017	EN-05	26	29	18	13	14	0	56	26	213
2017	EN-06	27	23	25	13	13	0	50	25	48

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	31	27	15	10	1	47	26	643
2017	EN-03	21	29	29	16	5	0	50	21	38
2017	EN-04	20	31	25	16	7	1	51	23	329
2017	EN-05	9	31	29	14	16	0	41	30	213
2017	EN-06	13	27	27	21	13	0	40	33	48

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	21	36	21	14	5	0	1	59	20	643
2017	EN-03	26	37	16	8	11	0	3	65	19	38
2017	EN-04	26	35	18	15	4	1	1	63	19	329
2017	EN-05	14	38	27	15	6	0	1	52	20	213
2017	EN-06	10	40	27	17	6	0	0	50	23	48

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	15	27	25	18	13	0	1	43	31	641
2017	EN-03	16	21	42	3	13	3	3	39	17	38
2017	EN-04	19	28	23	17	12	0	1	47	30	329
2017	EN-05	10	26	27	21	13	0	1	37	35	212
2017	EN-06	8	29	23	25	15	0	0	38	40	48

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	38	33	15	7	4	3	74	11	643
2017	EN-03	45	32	13	0	5	5	81	6	38
2017	EN-04	44	33	10	7	2	4	80	9	329
2017	EN-05	30	34	22	7	5	1	65	12	213
2017	EN-06	27	31	19	13	10	0	58	23	48

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	32	22	12	5	61	17	639
2017	EN-03	41	27	19	8	5	68	14	37
2017	EN-04	34	29	22	10	5	63	16	328
2017	EN-05	22	37	21	15	5	59	20	213
2017	EN-06	19	40	28	9	4	60	13	47

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	23	36	26	9	5	0	0	60	14	640
2017	EN-03	19	43	19	5	11	3	0	64	17	37
2017	EN-04	20	36	27	11	5	0	1	57	16	328
2017	EN-05	26	32	29	8	4	0	0	59	12	213
2017	EN-06	28	49	13	9	2	0	0	77	11	47

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	16	37	26	13	7	0	53	21	637
2017	EN-03	11	35	30	16	8	0	46	24	37
2017	EN-04	17	38	24	13	8	0	55	21	326
2017	EN-05	13	34	31	14	8	0	47	22	213
2017	EN-06	17	38	26	15	2	2	57	17	47

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	25	38	18	13	6	0	64	19	640
2017	EN-03	8	35	41	11	5	0	43	16	37
2017	EN-04	25	37	16	15	6	0	63	21	328
2017	EN-05	25	38	18	12	7	0	64	18	213
2017	EN-06	32	49	9	6	2	2	83	9	47

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	27	33	23	11	6	0	1	60	17	638
2017	EN-03	27	41	16	8	5	3	0	69	14	37
2017	EN-04	30	32	22	10	5	0	1	63	15	328
2017	EN-05	21	34	24	13	7	0	1	55	21	211
2017	EN-06	23	34	28	4	11	0	0	57	15	47

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	54	27	12	5	3	81	8	642
2017	EN-03	50	32	3	16	0	82	16	38
2017	EN-04	53	26	12	4	4	80	8	330
2017	EN-05	54	27	12	5	1	81	7	211
2017	EN-06	56	27	13	2	2	83	4	48

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	75	12	4	4	3	1	2	89	7	641
2017	EN-03	76	8	5	5	0	5	0	89	6	38
2017	EN-04	71	16	4	4	3	1	2	89	7	327
2017	EN-05	79	8	4	3	5	0	1	88	8	213
2017	EN-06	85	8	0	2	0	2	2	98	2	48

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	60	26	9	3	1	1	86	5	642
2017	EN-03	47	34	11	3	3	3	84	5	38
2017	EN-04	57	26	9	4	2	1	84	6	330
2017	EN-05	62	25	9	3	1	0	87	4	212
2017	EN-06	72	21	4	0	0	2	96	0	47

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	61	22	6	5	5	0	1	84	10	642
2017	EN-03	53	26	5	5	8	0	3	81	14	38
2017	EN-04	56	24	8	5	5	1	1	82	10	328
2017	EN-05	66	19	5	5	6	0	0	85	10	213
2017	EN-06	73	21	0	2	2	0	2	96	4	48

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	55	21	5	3	1	14	89	5	643
2017	EN-03	50	16	8	0	0	26	89	0	38
2017	EN-04	55	17	5	3	1	19	89	5	329
2017	EN-05	55	27	6	3	1	8	89	5	213
2017	EN-06	50	33	6	6	2	2	85	9	48

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	62	24	7	3	1	3	89	4	643
2017	EN-03	61	26	5	0	5	3	89	5	38
2017	EN-04	62	23	6	3	1	5	90	4	330
2017	EN-05	60	27	6	4	1	1	89	5	212
2017	EN-06	67	21	10	0	0	2	89	0	48

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	76	15	4	2	1	1	93	3	644
2017	EN-03	58	21	8	3	3	8	86	6	38
2017	EN-04	73	17	5	2	1	1	91	3	330
2017	EN-05	83	12	2	1	2	0	95	3	213
2017	EN-06	85	13	2	0	0	0	98	0	48

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	56	30	10	2	1	1	86	3	642
2017	EN-03	55	32	11	0	0	3	89	0	38
2017	EN-04	51	32	12	3	2	1	84	5	328
2017	EN-05	62	25	8	2	1	1	89	3	213
2017	EN-06	63	27	10	0	0	0	90	0	48

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	11	35	39	11	5	0	46	15	644
2017	EN-03	11	39	32	16	3	0	50	18	38
2017	EN-04	12	36	37	11	3	1	48	14	330
2017	EN-05	9	31	45	10	6	0	39	16	213
2017	EN-06	6	38	38	10	8	0	44	19	48

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	7	16	40	25	11	0	37	23	639
2017	EN-03	8	13	37	29	13	0	42	21	38
2017	EN-04	6	16	39	26	13	1	39	22	328
2017	EN-05	8	19	42	23	8	0	31	27	210
2017	EN-06	10	17	35	29	8	0	38	27	48

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	26	44	19	6	2	3	71	9	643
2017	EN-03	32	39	13	8	8	0	71	16	38
2017	EN-04	26	39	22	8	2	4	67	10	329
2017	EN-05	20	53	18	6	2	2	74	8	213
2017	EN-06	44	40	17	0	0	0	83	0	48

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	24	42	18	8	5	1	67	14	643
2017	EN-03	18	50	21	0	11	0	68	11	38
2017	EN-04	23	39	19	10	7	2	63	17	330
2017	EN-05	23	45	19	8	3	1	69	12	213
2017	EN-06	36	49	9	4	2	0	85	6	47

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	11	89	644
2017	EN-04	13	87	330
2017	EN-05	12	88	213
2014	EN	10	90	705
2014	EN-04	12	88	384
2014	EN-05	8	92	214

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EN	74	26	74
2017	EN-04	79	21	43
2017	EN-05	68	32	25
2014	EN	72	28	71
2014	EN-04	69	31	45
2014	EN-05	71	29	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	44	40	7	4	5	84	9	55
2017	EN-04	44	41	9	3	3	85	6	34
2017	EN-05	47	35	6	0	12	82	12	17
2014	EN	59	24	6	4	8	82	12	51
2014	EN-04	52	26	6	6	10	77	16	31
2014	EN-05	67	25	8	0	0	92	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	29	25	18	13	11	2	30	70	644
2017	EN-03	34	24	11	26	5	0	34	66	38
2017	EN-04	29	25	19	12	11	3	30	70	330
2017	EN-05	28	27	19	11	13	2	28	72	213
2017	EN-06	25	23	19	15	17	2	26	74	48

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	12	440
2017	EN-03	12	25
2017	EN-04	14	222
2017	EN-05	9	148
2017	EN-06	9	35

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	31	440
2017	EN-03	20	25
2017	EN-04	31	222
2017	EN-05	31	148
2017	EN-06	31	35

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EN	13	440
2017	EN-03	24	25
2017	EN-04	12	222
2017	EN-05	13	148
2017	EN-06	11	35

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EN	46	440
2017	EN-03	44	25
2017	EN-04	48	222
2017	EN-05	45	148
2017	EN-06	37	35

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EN	7	440
2017	EN-03	4	25
2017	EN-04	9	222
2017	EN-05	4	148
2017	EN-06	3	35

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EN	44	440
2017	EN-03	36	25
2017	EN-04	43	222
2017	EN-05	47	148
2017	EN-06	57	35

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EN	4	37	25	12	5	18	439
2017	EN-03	4	28	36	12	0	20	25
2017	EN-04	4	39	24	11	5	17	221
2017	EN-05	3	36	25	11	5	20	148
2017	EN-06	3	37	20	23	3	14	35

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	9	17	17	22	24	2	8	30	51	440
2017	EN-03	16	24	16	20	12	0	12	45	36	25
2017	EN-04	11	17	15	22	25	3	7	31	52	221
2017	EN-05	5	17	19	21	26	3	8	26	53	149
2017	EN-06	11	11	17	34	14	0	11	26	55	35

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EN	1	7	10	20	52	3	6	9	80	442
2017	EN-03	0	4	8	28	52	4	4	4	87	25
2017	EN-04	2	6	13	19	50	3	6	9	77	223
2017	EN-05	1	9	7	16	58	5	4	12	81	149
2017	EN-06	0	3	9	37	43	0	9	3	88	35

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - EN

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me