2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	23	46	7	13	10	0	0	70	23	301
2017	EL-03	10	40	19	22	10	0	0	50	31	17
2017	EL-04	31	42	6	12	7	0	2	75	19	48
2017	EL-05	28	45	7	16	4	0	0	73	19	55
2017	EL-06	22	52	6	10	10	0	0	74	20	142
2017	EL-07	35	55	0	5	5	0	0	90	10	20
2014	EL	24	45	7	18	5	0	0	70	23	365
2014	EL-03	29	51	5	15	0	0	0	80	15	24
2014	EL-04	19	47	9	22	2	0	0	66	25	79
2014	EL-05	21	54	11	9	5	0	0	75	14	55
2014	EL-06	27	43	6	20	3	1	0	70	23	143
2014	EL-07	29	42	0	21	8	0	0	71	29	24
2011	EL	26	49	5	14	5	0	0	76	19	443
2011	EL-03	31	53	9	7	0	0	0	84	7	45
2011	EL-04	29	49	9	12	1	0	0	78	13	90
2011	EL-05	27	51	4	14	4	0	0	79	18	84
2011	EL-06	28	47	2	14	9	0	0	75	23	141
2011	EL-07	32	54	4	11	0	0	0	86	11	28
2008	EL	26	50	5	12	6	0	1	77	18	309
2008	EL-03	16	58	3	16	6	0	0	74	23	31
2008	EL-04	19	52	12	12	6	0	0	71	17	52
2008	EL-05	36	53	7	4	0	0	0	89	4	45
2008	EL-06	28	52	3	8	8	0	1	80	16	123
2008	EL-07	39	39	0	13	0	4	4	86	14	23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	55	27	8	5	3	1	1	84	8	301
2017	EL-03	52	39	5	5	0	0	0	90	5	17
2017	EL-04	52	33	8	0	2	4	2	90	2	48
2017	EL-05	50	31	2	11	5	2	0	82	16	55
2017	EL-06	59	22	11	4	2	1	1	83	6	142
2017	EL-07	70	15	15	0	0	0	0	85	0	20
2014	EL	58	26	5	5	3	1	2	86	9	365
2014	EL-03	69	22	3	5	0	0	0	92	5	24
2014	EL-04	50	32	7	5	6	0	1	83	11	79
2014	EL-05	61	24	2	5	4	0	4	89	9	55
2014	EL-06	57	24	6	6	2	1	3	85	8	143
2014	EL-07	63	21	8	4	0	4	0	87	4	24
2011	EL	64	24	6	2	2	0	1	89	5	443
2011	EL-03	58	24	9	7	0	0	2	84	7	45
2011	EL-04	60	26	6	2	6	0	1	87	8	90
2011	EL-05	64	24	7	1	2	0	1	89	4	84
2011	EL-06	67	23	6	1	2	1	0	91	3	141
2011	EL-07	68	25	0	7	0	0	0	93	7	28
2008	EL	60	23	7	4	2	0	3	87	6	308
2008	EL-03	55	29	3	3	6	0	3	87	10	31
2008	EL-04	62	19	10	6	4	0	0	81	10	52
2008	EL-05	64	24	7	0	2	0	2	91	2	45
2008	EL-06	61	23	7	6	1	1	2	87	7	122
2008	EL-07	57	26	4	0	0	0	13	95	0	23

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	58	22	8	5	6	0	1	81	11	300
2017	EL-03	74	7	14	5	0	0	0	81	5	17
2017	EL-04	63	23	0	10	2	0	2	88	12	48
2017	EL-05	53	22	12	2	11	0	0	75	12	55
2017	EL-06	56	21	10	5	6	0	1	78	12	141
2017	EL-07	65	30	5	0	0	0	0	95	0	20
2014	EL	62	16	8	5	6	0	3	80	12	364
2014	EL-03	83	9	0	9	0	0	0	91	9	23
2014	EL-04	57	17	9	6	7	0	4	77	14	79
2014	EL-05	68	16	4	2	9	0	2	85	11	55
2014	EL-06	55	18	11	7	6	1	3	75	13	143
2014	EL-07	71	21	4	0	4	0	0	92	4	24
2011	EL	64	17	9	5	4	0	2	83	9	443
2011	EL-03	60	22	9	0	4	0	4	86	5	45
2011	EL-04	67	19	2	7	4	0	1	87	11	90
2011	EL-05	57	21	11	6	4	0	1	80	10	84
2011	EL-06	63	15	11	6	4	0	1	79	9	141
2011	EL-07	75	11	11	0	4	0	0	86	4	28
2008	EL	62	20	7	5	3	0	3	85	8	309
2008	EL-03	77	16	0	0	0	0	6	100	0	31
2008	EL-04	65	17	10	2	6	0	0	83	8	52
2008	EL-05	51	27	7	11	4	0	0	78	16	45
2008	EL-06	62	20	7	5	4	0	2	83	9	123
2008	EL-07	70	17	9	0	0	0	4	91	0	23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	35	41	9	7	8	0	0	76	15	301
2017	EL-03	43	38	5	0	14	0	0	81	14	17
2017	EL-04	41	42	8	4	4	0	2	84	8	48
2017	EL-05	37	47	5	7	4	0	0	84	11	55
2017	EL-06	32	34	15	8	11	0	0	66	19	142
2017	EL-07	45	50	0	5	0	0	0	95	5	20
2014	EL	38	39	8	10	6	0	0	77	16	365
2014	EL-03	42	39	10	5	3	0	0	81	8	24
2014	EL-04	37	38	6	13	6	0	0	75	20	79
2014	EL-05	32	55	0	11	2	0	0	88	12	55
2014	EL-06	36	36	10	9	7	1	0	73	16	143
2014	EL-07	46	25	8	8	12	0	0	71	21	24
2011	EL	32	40	12	11	5	0	0	72	16	442
2011	EL-03	41	32	14	11	2	0	0	73	14	44
2011	EL-04	27	43	13	12	4	0	0	70	17	90
2011	EL-05	31	45	12	7	4	1	0	77	11	83
2011	EL-06	32	40	11	10	7	0	0	72	17	142
2011	EL-07	39	32	14	11	4	0	0	71	14	28

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	26	36	12	15	11	0	1	62	26	301
2017	EL-03	27	38	10	10	17	0	0	64	26	17
2017	EL-04	28	32	14	8	15	0	2	62	23	48
2017	EL-05	23	42	12	12	11	0	0	65	23	55
2017	EL-06	30	34	11	18	7	0	1	64	26	142
2017	EL-07	20	40	15	15	10	0	0	60	25	20
2014	EL	20	37	13	19	10	1	1	57	30	365
2014	EL-03	34	37	9	17	3	0	0	71	20	24
2014	EL-04	16	28	19	26	11	0	0	44	37	79
2014	EL-05	7	45	14	18	14	0	2	53	33	55
2014	EL-06	26	38	10	16	8	1	1	65	25	143
2014	EL-07	13	33	8	33	12	0	0	46	46	24
2011	EL	26	40	14	14	7	0	0	66	21	442
2011	EL-03	30	34	11	23	2	0	0	64	25	44
2011	EL-04	28	31	17	16	9	0	0	59	24	90
2011	EL-05	18	44	14	13	10	0	1	63	23	84
2011	EL-06	30	44	10	12	4	0	0	74	16	141
2011	EL-07	18	57	14	7	4	0	0	75	11	28
2008	EL	22	39	15	12	11	0	1	61	24	309
2008	EL-03	13	26	26	16	19	0	0	39	35	31
2008	EL-04	21	35	8	17	15	0	4	58	34	52
2008	EL-05	16	51	18	9	7	0	0	67	16	45
2008	EL-06	29	41	8	11	11	0	1	70	21	123
2008	EL-07	26	39	17	9	4	0	4	68	14	23

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	44	41	11	2	2	0	0	85	4	301
2017	EL-03	22	41	38	0	0	0	0	62	0	17
2017	EL-04	43	32	19	0	4	0	2	77	4	48
2017	EL-05	42	47	8	4	0	0	0	88	4	55
2017	EL-06	46	42	7	3	2	0	0	88	5	142
2017	EL-07	45	40	10	5	0	0	0	85	5	20
2014	EL	46	38	9	4	2	0	0	85	6	365
2014	EL-03	33	44	19	0	5	0	0	76	5	24
2014	EL-04	35	45	12	5	3	0	0	80	8	79
2014	EL-05	43	39	14	2	2	0	0	82	4	55
2014	EL-06	50	38	7	3	1	1	0	89	4	143
2014	EL-07	46	50	0	4	0	0	0	96	4	24
2011	EL	49	38	7	4	1	0	0	88	5	443
2011	EL-03	44	40	9	7	0	0	0	84	7	45
2011	EL-04	43	40	8	8	0	0	1	84	8	90
2011	EL-05	54	37	4	5	0	0	1	92	5	84
2011	EL-06	50	36	11	1	1	0	0	87	3	141
2011	EL-07	61	36	4	0	0	0	0	96	0	28
2008	EL	45	42	10	2	1	0	1	88	3	309
2008	EL-03	48	32	13	0	3	0	3	83	3	31
2008	EL-04	42	42	15	0	0	0	0	85	0	52
2008	EL-05	44	47	4	2	2	0	0	91	4	45
2008	EL-06	47	42	7	2	1	0	1	90	2	123
2008	EL-07	61	39	0	0	0	0	0	100	0	23

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	56	34	5	2	2	0	0	91	4	301
2017	EL-03	38	48	0	13	0	0	0	87	13	17
2017	EL-04	51	36	8	2	2	0	2	88	4	48
2017	EL-05	62	28	4	4	3	0	0	90	6	55
2017	EL-06	60	32	4	1	2	0	0	92	4	142
2017	EL-07	50	50	0	0	0	0	0	100	0	20
2014	EL	52	37	5	4	3	0	0	88	7	365
2014	EL-03	29	52	0	14	5	0	0	81	19	24
2014	EL-04	39	43	10	4	4	0	0	82	8	79
2014	EL-05	62	21	11	5	0	0	0	83	5	55
2014	EL-06	57	37	2	3	1	1	0	94	4	143
2014	EL-07	50	46	0	0	4	0	0	96	4	24
2011	EL	57	36	4	2	1	0	0	93	3	442
2011	EL-03	57	27	9	2	2	2	0	86	5	44
2011	EL-04	47	40	10	2	1	0	0	87	3	90
2011	EL-05	63	35	0	1	1	0	0	98	2	84
2011	EL-06	59	38	1	0	1	0	0	97	1	141
2011	EL-07	64	36	0	0	0	0	0	100	0	28
2008	EL	59	33	6	1	1	0	0	92	2	309
2008	EL-03	52	23	16	0	6	0	3	77	7	31
2008	EL-04	44	44	10	2	0	0	0	88	2	52
2008	EL-05	60	33	7	0	0	0	0	93	0	45
2008	EL-06	66	30	3	1	0	0	0	96	1	123
2008	EL-07	78	22	0	0	0	0	0	100	0	23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	41	42	10	4	2	0	0	84	7	301
2017	EL-03	22	50	12	10	7	0	0	71	17	17
2017	EL-04	43	36	8	8	3	0	2	81	11	48
2017	EL-05	39	52	7	2	0	0	0	91	2	55
2017	EL-06	46	39	11	3	1	0	0	85	4	142
2017	EL-07	55	35	10	0	0	0	0	90	0	20
2014	EL	46	39	6	6	2	1	0	86	9	364
2014	EL-03	41	46	0	13	0	0	0	87	13	24
2014	EL-04	33	45	13	9	0	0	0	78	9	79
2014	EL-05	45	45	4	4	2	2	0	91	5	55
2014	EL-06	54	36	5	4	1	1	0	91	4	142
2014	EL-07	54	42	0	0	4	0	0	96	4	24

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	45	35	12	6	2	1	0	80	8	299
2017	EL-03	42	24	24	5	0	5	0	70	5	17
2017	EL-04	48	35	6	9	0	0	2	85	9	48
2017	EL-05	50	27	15	5	0	2	0	79	5	55
2017	EL-06	46	35	11	5	2	0	0	81	7	140
2017	EL-07	35	45	10	0	10	0	0	80	10	20
2014	EL	40	35	16	4	4	0	0	76	9	365
2014	EL-03	34	41	15	10	0	0	0	75	10	24
2014	EL-04	29	48	16	4	3	0	0	77	7	79
2014	EL-05	42	30	19	4	5	0	0	72	9	55
2014	EL-06	45	33	16	2	3	1	1	79	5	143
2014	EL-07	46	38	8	4	4	0	0	83	8	24
2011	EL	39	39	11	7	4	0	0	78	11	443
2011	EL-03	40	42	7	7	2	2	0	84	9	45
2011	EL-04	36	33	17	11	3	0	0	69	14	90
2011	EL-05	38	46	10	4	2	0	0	85	6	84
2011	EL-06	43	39	9	4	6	0	0	82	10	141
2011	EL-07	57	14	14	11	0	4	0	74	11	28

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	39	30	8	9	9	1	3	73	19	300
2017	EL-03	50	22	12	0	12	5	0	75	13	17
2017	EL-04	36	33	6	10	7	2	6	75	18	48
2017	EL-05	45	26	5	9	9	3	4	75	19	55
2017	EL-06	34	30	10	10	12	1	4	67	23	141
2017	EL-07	35	45	5	5	10	0	0	80	15	20
2014	EL	40	25	13	7	10	1	4	68	18	365
2014	EL-03	53	8	10	13	5	3	7	68	20	24
2014	EL-04	29	22	21	12	8	0	8	56	21	79
2014	EL-05	58	21	11	2	4	2	4	83	6	55
2014	EL-06	32	33	10	7	14	1	2	67	22	143
2014	EL-07	42	21	17	0	21	0	0	63	21	24
2011	EL	36	28	8	10	13	1	4	67	24	443
2011	EL-03	40	27	9	13	4	2	4	71	19	45
2011	EL-04	37	24	12	11	9	1	6	65	21	90
2011	EL-05	24	32	7	14	18	0	5	59	34	84
2011	EL-06	41	26	8	6	16	0	3	69	23	141
2011	EL-07	36	36	0	14	11	0	4	74	26	28
2008	EL	37	28	10	9	11	2	4	68	21	309
2008	EL-03	29	32	6	6	13	3	10	70	22	31
2008	EL-04	42	21	12	12	6	4	4	69	19	52
2008	EL-05	29	36	9	7	11	0	9	71	20	45
2008	EL-06	35	28	12	7	15	2	1	65	23	123
2008	EL-07	35	35	4	17	9	0	0	70	26	23

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	34	47	12	3	3	0	0	82	6	301
2017	EL-03	14	56	22	9	0	0	0	70	9	17
2017	EL-04	39	42	15	0	2	0	2	83	2	48
2017	EL-05	29	53	16	0	2	0	0	82	2	55
2017	EL-06	36	44	11	5	5	0	0	80	10	142
2017	EL-07	55	30	5	5	5	0	0	85	10	20
2014	EL	34	45	11	7	3	1	0	79	10	365
2014	EL-03	22	60	5	9	0	3	0	86	9	24
2014	EL-04	28	46	12	9	5	0	0	74	14	79
2014	EL-05	34	48	7	9	2	0	0	82	11	55
2014	EL-06	35	41	15	7	2	1	0	76	9	143
2014	EL-07	33	38	17	4	4	0	4	74	9	24
2011	EL	37	42	10	7	4	0	0	79	11	443
2011	EL-03	40	40	13	7	0	0	0	80	7	45
2011	EL-04	33	50	9	2	6	0	0	83	8	90
2011	EL-05	37	44	8	8	2	0	0	81	11	84
2011	EL-06	40	36	11	6	6	0	0	77	12	141
2011	EL-07	46	32	14	7	0	0	0	79	7	28
2008	EL	37	40	13	7	3	0	0	77	9	307
2008	EL-03	32	48	10	3	3	0	3	83	7	31
2008	EL-04	39	35	16	10	0	0	0	75	10	51
2008	EL-05	47	36	9	4	4	0	0	82	9	45
2008	EL-06	34	44	13	4	4	0	0	79	8	122
2008	EL-07	35	48	13	4	0	0	0	83	4	23

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	21	33	23	14	8	0	1	54	23	301
2017	EL-03	10	14	34	19	23	0	0	24	42	17
2017	EL-04	15	47	19	10	8	0	2	63	18	48
2017	EL-05	31	28	27	9	5	0	0	59	14	55
2017	EL-06	21	31	22	18	8	0	1	52	26	142
2017	EL-07	20	40	20	20	0	0	0	60	20	20
2014	EL	17	37	21	14	10	0	0	54	24	365
2014	EL-03	14	39	25	13	9	0	0	52	22	24
2014	EL-04	14	35	21	12	17	0	0	49	30	79
2014	EL-05	20	42	11	17	11	0	0	62	28	55
2014	EL-06	19	40	23	10	7	1	0	59	18	143
2014	EL-07	17	38	29	13	4	0	0	54	17	24
2011	EL	16	39	18	15	11	0	0	56	26	444
2011	EL-03	18	47	20	13	2	0	0	64	16	45
2011	EL-04	11	38	21	13	17	0	0	49	30	90
2011	EL-05	14	44	17	15	10	0	0	58	25	84
2011	EL-06	20	39	16	14	11	0	1	59	25	142
2011	EL-07	18	50	4	11	14	4	0	70	26	28

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	25	44	13	12	5	0	70	17	301
2017	EL-03	14	47	12	22	5	0	62	26	17
2017	EL-04	29	42	17	6	4	2	73	10	48
2017	EL-05	35	40	9	11	5	0	75	16	55
2017	EL-06	21	46	14	13	6	0	67	19	142
2017	EL-07	25	50	10	15	0	0	75	15	20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	38	42	9	6	4	1	1	81	10	301
2017	EL-03	22	45	17	12	5	0	0	66	17	17
2017	EL-04	47	37	10	2	2	0	2	86	4	48
2017	EL-05	30	54	7	5	4	0	0	84	9	55
2017	EL-06	39	42	6	7	4	1	1	82	11	142
2017	EL-07	55	25	15	5	0	0	0	80	5	20
2014	EL	40	40	13	4	3	1	0	81	7	364
2014	EL-03	42	50	8	0	0	0	0	92	0	24
2014	EL-04	32	42	15	4	6	2	0	74	10	79
2014	EL-05	50	34	7	9	0	0	0	84	9	55
2014	EL-06	40	39	16	3	1	1	0	80	4	142
2014	EL-07	42	46	8	0	4	0	0	87	4	24
2011	EL	40	43	9	5	3	0	0	83	8	443
2011	EL-03	49	40	9	2	0	0	0	89	2	45
2011	EL-04	36	49	6	7	2	0	0	85	9	89
2011	EL-05	39	45	10	2	4	0	0	85	6	84
2011	EL-06	42	37	11	6	4	0	0	80	10	142
2011	EL-07	46	46	0	4	4	0	0	93	7	28
2008	EL	46	36	11	4	3	1	0	82	6	309
2008	EL-03	45	35	16	3	0	0	0	81	3	31
2008	EL-04	54	29	12	2	4	0	0	83	6	52
2008	EL-05	47	33	9	0	7	4	0	84	7	45
2008	EL-06	43	40	10	5	2	0	0	83	7	123
2008	EL-07	57	39	0	4	0	0	0	96	4	23

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	32	34	17	10	7	1	66	17	301
2017	EL-03	19	34	12	30	5	0	53	35	17
2017	EL-04	34	27	20	12	6	2	62	18	48
2017	EL-05	36	31	22	5	5	0	67	11	55
2017	EL-06	32	35	13	12	6	1	68	18	142
2017	EL-07	40	40	15	0	5	0	80	5	20

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	59	34	5	1	1	0	0	93	2	301
2017	EL-03	50	42	7	0	0	0	0	93	0	17
2017	EL-04	58	28	8	2	2	0	2	88	4	48
2017	EL-05	49	48	2	2	0	0	0	96	2	55
2017	EL-06	58	35	4	1	1	0	0	94	3	142
2017	EL-07	70	20	10	0	0	0	0	90	0	20
2014	EL	70	23	4	1	1	1	0	93	2	365
2014	EL-03	66	34	0	0	0	0	0	100	0	24
2014	EL-04	63	26	6	2	2	1	0	90	4	79
2014	EL-05	71	21	7	0	0	0	0	93	0	55
2014	EL-06	69	22	5	2	1	1	0	92	3	143
2014	EL-07	63	29	4	0	4	0	0	92	4	24
2011	EL	62	29	7	1	1	0	0	91	2	443
2011	EL-03	58	31	11	0	0	0	0	89	0	45
2011	EL-04	60	37	3	0	0	0	0	97	0	90
2011	EL-05	68	24	6	1	1	0	0	92	2	84
2011	EL-06	62	26	9	1	1	0	0	88	3	141
2011	EL-07	61	36	4	0	0	0	0	96	0	28

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	34	40	11	9	5	0	1	75	14	301
2017	EL-03	29	47	5	19	0	0	0	76	19	17
2017	EL-04	34	45	8	5	6	0	2	81	11	48
2017	EL-05	34	36	16	5	6	2	0	72	12	55
2017	EL-06	32	40	12	10	5	0	1	73	15	142
2017	EL-07	45	30	15	10	0	0	0	75	10	20
2014	EL	25	42	15	12	6	0	0	67	18	365
2014	EL-03	20	44	18	17	0	0	0	64	17	24
2014	EL-04	19	32	23	16	10	0	0	50	27	79
2014	EL-05	27	42	15	12	4	0	0	69	16	55
2014	EL-06	27	49	12	8	4	1	0	76	12	143
2014	EL-07	29	54	13	4	0	0	0	83	4	24
2011	EL	30	45	9	10	6	0	0	75	16	443
2011	EL-03	20	51	11	16	2	0	0	71	18	45
2011	EL-04	22	47	12	9	10	0	0	69	19	90
2011	EL-05	33	49	8	5	4	1	0	83	8	84
2011	EL-06	35	44	7	6	8	0	0	79	13	141
2011	EL-07	46	29	14	11	0	0	0	75	11	28

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	35	37	17	7	4	0	0	72	11	301
2017	EL-03	12	46	13	29	0	0	0	58	29	17
2017	EL-04	42	37	13	2	4	0	2	81	6	48
2017	EL-05	38	38	13	5	4	2	0	77	9	55
2017	EL-06	32	36	20	8	3	0	0	68	11	142
2017	EL-07	40	30	30	0	0	0	0	70	0	20
2014	EL	32	37	14	12	5	1	0	69	17	365
2014	EL-03	29	46	13	8	0	3	0	77	9	24
2014	EL-04	23	33	21	17	6	0	0	56	23	79
2014	EL-05	39	39	9	9	4	0	0	79	12	55
2014	EL-06	35	35	15	10	4	1	0	70	15	143
2014	EL-07	42	37	8	13	0	0	0	79	13	24

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	31	40	13	10	6	0	0	72	15	300
2017	EL-03	17	29	31	23	0	0	0	46	23	17
2017	EL-04	37	38	10	6	7	0	2	77	13	48
2017	EL-05	32	45	13	5	5	0	0	76	11	54
2017	EL-06	30	43	12	11	5	0	0	73	15	142
2017	EL-07	40	50	5	5	0	0	0	90	5	20
2014	EL	30	39	18	8	4	1	0	69	13	365
2014	EL-03	36	44	5	3	5	7	0	86	9	24
2014	EL-04	25	39	15	18	2	0	0	65	20	79
2014	EL-05	34	42	17	2	5	0	0	76	7	55
2014	EL-06	29	41	22	5	3	1	0	70	8	143
2014	EL-07	38	33	13	8	8	0	0	71	17	24
2011	EL	30	44	14	9	3	1	0	75	11	442
2011	EL-03	40	40	11	7	0	0	2	82	7	45
2011	EL-04	27	45	16	9	2	1	0	73	11	89
2011	EL-05	32	38	18	10	2	0	0	70	12	84
2011	EL-06	31	47	11	6	4	1	0	79	10	142
2011	EL-07	29	43	14	11	4	0	0	71	14	28

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	48	36	11	4	1	0	0	84	6	300
2017	EL-03	53	17	12	18	0	0	0	70	18	17
2017	EL-04	49	30	15	2	2	0	2	81	4	48
2017	EL-05	47	39	12	2	0	0	0	86	2	55
2017	EL-06	47	40	9	3	1	0	0	87	4	141
2017	EL-07	40	35	10	10	5	0	0	75	15	20
2014	EL	47	40	9	2	2	0	0	87	4	364
2014	EL-03	62	32	6	0	0	0	0	94	0	23
2014	EL-04	36	51	9	2	2	0	0	86	4	79
2014	EL-05	47	38	9	4	2	0	0	86	5	55
2014	EL-06	43	41	11	1	2	1	0	85	4	143
2014	EL-07	46	38	8	4	4	0	0	83	8	24
2011	EL	46	41	7	4	1	0	0	87	5	443
2011	EL-03	53	31	11	4	0	0	0	84	4	45
2011	EL-04	40	47	7	6	1	0	0	87	7	90
2011	EL-05	49	43	5	2	1	0	0	92	4	84
2011	EL-06	50	37	8	5	1	0	0	87	6	141
2011	EL-07	36	50	11	4	0	0	0	86	4	28
2008	EL	48	39	8	3	2	0	0	88	5	309
2008	EL-03	48	32	10	3	3	0	3	83	7	31
2008	EL-04	50	35	12	4	0	0	0	85	4	52
2008	EL-05	47	44	2	4	2	0	0	91	7	45
2008	EL-06	46	46	6	1	2	0	0	91	3	123
2008	EL-07	61	30	9	0	0	0	0	91	0	23

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	37	37	13	8	4	0	0	74	12	300
2017	EL-03	31	39	21	5	5	0	0	70	10	17
2017	EL-04	38	37	12	11	0	2	0	77	12	48
2017	EL-05	45	39	5	11	0	0	0	84	11	55
2017	EL-06	30	35	19	10	6	0	1	65	16	142
2017	EL-07	50	40	0	0	10	0	0	90	10	20
2014	EL	39	32	17	7	4	0	1	72	11	365
2014	EL-03	55	25	16	3	0	0	0	81	3	24
2014	EL-04	43	30	18	5	3	0	0	73	8	79
2014	EL-05	54	23	16	5	2	0	0	77	7	55
2014	EL-06	28	36	18	11	4	1	2	65	16	143
2014	EL-07	29	42	21	4	4	0	0	71	8	24
2011	EL	33	39	19	5	3	0	1	73	9	442
2011	EL-03	40	44	13	2	0	0	0	84	2	45
2011	EL-04	30	40	18	4	7	0	1	71	11	90
2011	EL-05	31	43	19	5	1	0	1	75	6	84
2011	EL-06	33	35	19	7	4	0	1	69	12	140
2011	EL-07	29	32	25	11	4	0	0	61	14	28
2008	EL	28	37	19	9	4	0	2	67	14	309
2008	EL-03	45	23	26	3	3	0	0	68	6	31
2008	EL-04	23	40	17	17	0	0	2	65	18	52
2008	EL-05	33	40	13	7	2	0	4	77	9	45
2008	EL-06	28	33	20	11	6	1	1	63	17	123
2008	EL-07	13	39	26	4	17	0	0	52	22	23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	8	27	39	15	9	0	2	24	36	299
2017	EL-03	18	24	29	24	0	0	5	25	44	17
2017	EL-04	11	21	35	24	6	0	3	31	33	48
2017	EL-05	5	39	31	10	11	0	4	21	46	55
2017	EL-06	7	27	44	11	10	0	1	21	35	140
2017	EL-07	5	30	25	35	5	0	0	40	35	20
2014	EL	10	31	36	14	7	1	2	21	42	365
2014	EL-03	10	20	46	10	7	3	3	18	33	24
2014	EL-04	9	34	33	14	10	0	1	24	43	79
2014	EL-05	5	23	40	14	14	0	4	29	30	55
2014	EL-06	8	34	37	13	4	1	2	18	44	143
2014	EL-07	21	33	29	13	4	0	0	17	54	24
2011	EL	10	34	30	17	7	0	2	25	45	444
2011	EL-03	4	51	16	9	16	2	2	26	58	45
2011	EL-04	9	44	24	14	7	0	1	21	54	90
2011	EL-05	7	30	36	23	5	0	0	27	37	84
2011	EL-06	15	25	34	16	7	0	3	24	41	142
2011	EL-07	18	14	36	25	7	0	0	32	32	28
2008	EL	9	32	35	13	8	1	2	22	43	306
2008	EL-03	13	29	42	13	3	0	0	16	42	31
2008	EL-04	12	28	36	14	8	0	2	22	41	50
2008	EL-05	2	25	39	16	11	0	7	29	29	44
2008	EL-06	11	35	33	12	6	2	1	18	48	123
2008	EL-07	9	39	30	17	4	0	0	22	48	23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	6	22	28	26	14	1	3	42	29	298
2017	EL-03	13	22	28	20	13	5	0	35	36	16
2017	EL-04	6	17	32	34	8	2	2	43	24	48
2017	EL-05	7	19	26	26	16	0	6	44	28	55
2017	EL-06	5	24	26	26	15	1	1	43	30	140
2017	EL-07	5	25	35	15	20	0	0	35	30	20
2014	EL	10	20	31	25	11	1	3	37	30	365
2014	EL-03	8	21	25	22	12	0	12	38	33	24
2014	EL-04	18	18	33	24	7	1	0	31	36	79
2014	EL-05	2	16	32	31	14	0	4	48	19	55
2014	EL-06	3	22	37	25	8	1	3	35	27	143
2014	EL-07	12	25	25	21	17	0	0	38	37	24
2011	EL	9	20	32	23	13	1	2	37	30	443
2011	EL-03	4	36	24	18	13	2	2	33	42	45
2011	EL-04	12	27	27	23	10	0	1	34	39	90
2011	EL-05	7	19	32	26	11	2	2	39	28	84
2011	EL-06	11	11	35	25	17	0	2	42	22	142
2011	EL-07	4	21	32	18	21	4	0	41	26	28
2008	EL	9	20	33	19	15	1	3	36	30	305
2008	EL-03	6	23	39	16	13	0	3	30	30	31
2008	EL-04	16	16	32	20	10	0	6	32	34	50
2008	EL-05	5	18	27	20	20	5	5	45	25	44
2008	EL-06	11	19	34	19	16	1	1	35	30	122
2008	EL-07	9	22	35	22	13	0	0	35	30	23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	24	31	26	11	6	1	2	17	57	300
2017	EL-03	19	28	29	19	0	5	0	20	49	17
2017	EL-04	15	34	30	15	2	0	4	18	51	48
2017	EL-05	18	31	25	12	9	2	4	22	52	55
2017	EL-06	31	33	23	6	5	0	1	11	65	141
2017	EL-07	15	30	40	0	15	0	0	15	45	20
2014	EL	26	29	25	11	5	1	3	17	58	365
2014	EL-03	5	25	25	26	7	3	8	37	34	24
2014	EL-04	20	26	35	8	7	0	3	16	48	79
2014	EL-05	23	21	31	7	9	4	4	17	48	55
2014	EL-06	31	34	20	9	3	1	1	12	67	143
2014	EL-07	25	33	25	4	8	0	4	13	61	24
2011	EL	23	27	29	12	6	1	2	19	52	443
2011	EL-03	24	22	27	9	13	2	2	23	49	45
2011	EL-04	22	30	29	14	3	0	1	18	53	90
2011	EL-05	25	36	21	11	4	1	2	15	63	84
2011	EL-06	26	25	28	13	6	0	3	19	52	142
2011	EL-07	21	29	25	18	7	0	0	25	50	28
2008	EL	20	32	26	11	8	1	3	19	54	303
2008	EL-03	29	23	10	16	6	6	10	27	62	31
2008	EL-04	24	35	27	6	4	0	4	11	62	49
2008	EL-05	16	27	16	16	20	0	5	38	45	44
2008	EL-06	20	35	30	9	4	1	1	13	57	122
2008	EL-07	17	26	35	13	9	0	0	22	43	23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	5	13	35	28	16	1	2	46	18	295
2017	EL-03	13	0	19	53	8	8	0	66	14	16
2017	EL-04	7	8	33	34	14	0	4	50	16	48
2017	EL-05	2	16	35	22	19	2	4	44	19	55
2017	EL-06	5	16	40	23	14	0	2	38	21	138
2017	EL-07	5	11	32	32	21	0	0	53	16	19
2014	EL	4	14	32	34	13	2	2	48	19	363
2014	EL-03	4	9	18	46	16	4	4	67	13	23
2014	EL-04	3	11	36	39	9	2	1	49	14	79
2014	EL-05	4	11	23	33	25	3	2	61	15	55
2014	EL-06	5	20	33	30	11	1	1	41	25	142
2014	EL-07	8	4	42	33	13	0	0	46	12	24
2011	EL	9	15	33	28	13	0	2	41	24	443
2011	EL-03	7	11	31	29	18	2	2	49	19	45
2011	EL-04	8	27	30	24	10	0	1	35	35	90
2011	EL-05	11	11	31	32	13	1	1	46	22	84
2011	EL-06	11	14	33	25	13	0	4	40	26	142
2011	EL-07	7	14	29	36	14	0	0	50	21	28
2008	EL	5	15	37	24	15	0	3	40	21	305
2008	EL-03	0	23	32	23	16	0	6	41	24	31
2008	EL-04	6	8	43	20	18	0	4	40	15	49
2008	EL-05	7	18	18	32	20	0	5	55	26	44
2008	EL-06	7	15	42	24	10	1	2	34	23	123
2008	EL-07	0	35	35	17	13	0	0	30	35	23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	12	25	30	18	11	1	1	31	38	299
2017	EL-03	23	36	19	22	0	0	0	22	59	17
2017	EL-04	19	15	30	22	9	3	2	33	36	48
2017	EL-05	5	30	25	23	12	0	4	37	37	55
2017	EL-06	12	26	37	12	11	1	1	23	39	140
2017	EL-07	10	30	15	30	15	0	0	45	40	20
2014	EL	18	29	25	18	7	1	2	26	48	365
2014	EL-03	27	20	25	12	3	3	8	17	54	24
2014	EL-04	17	29	22	23	10	0	0	33	45	79
2014	EL-05	7	36	27	19	9	0	2	28	44	55
2014	EL-06	20	27	27	19	6	1	1	25	48	143
2014	EL-07	25	38	17	13	8	0	0	21	62	24
2011	EL	13	27	30	18	10	0	2	28	41	442
2011	EL-03	9	31	27	16	13	0	4	30	42	45
2011	EL-04	14	31	21	20	11	0	2	32	47	90
2011	EL-05	13	21	32	20	10	1	2	31	36	84
2011	EL-06	14	24	33	18	9	0	3	27	39	141
2011	EL-07	11	36	36	14	4	0	0	18	46	28
2008	EL	14	24	31	17	11	1	3	29	39	304
2008	EL-03	13	30	33	13	7	0	3	21	45	30
2008	EL-04	22	22	28	14	12	0	2	27	45	50
2008	EL-05	0	19	42	16	14	2	7	33	21	43
2008	EL-06	15	28	28	18	7	2	2	26	45	123
2008	EL-07	26	35	9	17	13	0	0	30	61	23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	7	21	23	21	22	0	6	46	29	298
2017	EL-03	10	25	31	17	7	0	10	27	39	17
2017	EL-04	10	22	22	12	24	0	10	40	35	47
2017	EL-05	4	21	19	24	21	0	11	50	28	55
2017	EL-06	8	22	24	22	20	0	4	44	31	140
2017	EL-07	5	25	35	15	20	0	0	35	30	20
2014	EL	11	15	23	26	20	1	4	49	27	365
2014	EL-03	17	12	29	18	17	3	3	38	31	24
2014	EL-04	13	16	21	25	21	0	5	49	30	79
2014	EL-05	4	16	18	30	26	0	6	60	21	55
2014	EL-06	9	15	27	29	15	1	3	46	25	143
2014	EL-07	17	17	25	33	8	0	0	42	33	24
2011	EL	9	18	22	29	16	0	6	48	28	440
2011	EL-03	9	23	25	18	16	2	7	38	35	44
2011	EL-04	13	27	13	27	15	0	4	44	42	89
2011	EL-05	8	17	17	33	18	0	7	55	27	84
2011	EL-06	6	13	32	26	16	0	6	45	20	141
2011	EL-07	7	14	25	39	14	0	0	54	21	28
2008	EL	8	23	21	23	17	1	7	44	33	305
2008	EL-03	10	29	26	19	6	3	6	29	43	31
2008	EL-04	10	12	24	22	18	0	12	47	26	49
2008	EL-05	11	20	9	23	23	2	11	53	37	44
2008	EL-06	7	25	21	26	15	2	4	43	34	123
2008	EL-07	4	48	26	13	9	0	0	22	52	23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	18	26	31	12	10	1	1	23	45	300
2017	EL-03	22	14	10	22	25	7	0	51	39	17
2017	EL-04	15	17	37	20	9	2	0	30	33	48
2017	EL-05	9	29	31	13	14	2	2	28	39	55
2017	EL-06	22	31	33	4	6	1	2	11	55	141
2017	EL-07	15	20	35	25	5	0	0	30	35	20
2014	EL	22	24	30	13	5	3	3	19	49	362
2014	EL-03	20	13	32	14	12	4	5	29	36	23
2014	EL-04	21	21	34	8	7	5	4	16	47	79
2014	EL-05	16	28	29	17	7	4	0	25	45	55
2014	EL-06	22	33	30	9	2	2	2	12	57	141
2014	EL-07	25	21	25	21	4	0	4	26	48	24

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	62	11	12	4	6	0	5	77	11	301
2017	EL-03	78	7	10	0	5	0	0	86	5	17
2017	EL-04	67	12	10	4	4	0	4	82	8	48
2017	EL-05	56	16	14	4	7	0	4	74	11	55
2017	EL-06	54	11	14	6	6	0	8	71	14	142
2017	EL-07	75	10	10	0	5	0	0	85	5	20
2014	EL	61	13	9	6	5	1	7	79	11	365
2014	EL-03	90	3	3	0	0	0	3	96	0	24
2014	EL-04	58	16	10	4	6	0	7	80	10	79
2014	EL-05	61	20	4	7	7	0	2	82	15	55
2014	EL-06	52	15	11	8	6	1	8	73	15	143
2014	EL-07	71	4	12	4	0	0	8	82	5	24
2011	EL	58	16	11	4	5	1	5	79	9	444
2011	EL-03	69	13	4	0	2	2	9	93	3	45
2011	EL-04	50	30	7	1	6	0	7	86	7	90
2011	EL-05	55	12	18	5	6	1	4	70	11	84
2011	EL-06	57	10	14	8	4	1	6	72	13	142
2011	EL-07	68	14	11	4	0	0	4	85	4	28
2008	EL	55	12	9	6	5	1	13	78	12	309
2008	EL-03	77	10	3	0	6	0	3	90	7	31
2008	EL-04	56	15	4	8	8	2	8	79	17	52
2008	EL-05	49	16	13	9	0	0	13	74	10	45
2008	EL-06	52	11	11	7	6	1	12	73	14	123
2008	EL-07	57	17	4	4	0	0	17	89	5	23

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	23	36	21	6	7	3	3	63	15	299
2017	EL-03	10	39	17	25	0	5	5	53	28	17
2017	EL-04	24	37	20	4	11	0	4	63	16	48
2017	EL-05	24	37	20	4	11	2	4	64	15	55
2017	EL-06	23	35	22	7	5	4	3	63	13	141
2017	EL-07	42	32	16	5	0	5	0	78	6	19
2014	EL	24	35	20	9	7	3	1	62	17	365
2014	EL-03	27	30	3	24	5	10	0	64	32	24
2014	EL-04	16	39	21	13	10	0	0	55	23	79
2014	EL-05	21	42	19	5	7	0	5	67	13	55
2014	EL-06	29	28	27	5	4	6	1	61	10	143
2014	EL-07	29	46	21	4	0	0	0	75	4	24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	37	37	12	8	5	0	0	75	13	299
2017	EL-03	17	36	26	12	9	0	0	53	21	17
2017	EL-04	36	30	17	8	7	0	2	67	15	48
2017	EL-05	31	47	15	5	2	0	0	78	7	54
2017	EL-06	44	35	8	7	6	0	0	78	13	142
2017	EL-07	35	40	15	10	0	0	0	75	10	20
2014	EL	35	35	7	10	11	1	1	71	22	365
2014	EL-03	36	29	0	13	15	0	7	69	31	24
2014	EL-04	27	38	6	13	16	1	0	66	29	79
2014	EL-05	34	44	8	5	9	0	0	78	14	55
2014	EL-06	40	36	10	6	6	1	1	77	12	143
2014	EL-07	50	25	8	4	12	0	0	75	17	24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	21	37	16	15	7	1	2	60	23	301
2017	EL-03	19	5	22	40	5	10	0	27	50	17
2017	EL-04	15	40	24	4	13	0	4	57	18	48
2017	EL-05	22	32	19	17	10	0	0	54	27	55
2017	EL-06	22	41	15	15	5	1	1	64	21	142
2017	EL-07	25	50	10	10	5	0	0	75	15	20
2014	EL	24	35	16	13	8	2	3	61	22	365
2014	EL-03	14	24	18	19	13	3	8	43	37	24
2014	EL-04	13	35	23	14	10	2	4	51	25	79
2014	EL-05	32	33	13	12	4	4	2	69	17	55
2014	EL-06	30	36	14	10	6	1	2	68	17	143
2014	EL-07	29	46	12	13	0	0	0	75	13	24
2011	EL	23	41	13	14	7	2	1	66	22	444
2011	EL-03	22	29	18	27	4	0	0	51	31	45
2011	EL-04	16	36	20	12	9	6	2	55	23	90
2011	EL-05	24	46	6	11	7	4	2	75	19	84
2011	EL-06	25	42	15	10	8	0	0	67	18	142
2011	EL-07	29	43	7	18	4	0	0	71	21	28
2008	EL	22	39	13	15	8	0	3	63	23	309
2008	EL-03	19	35	23	13	10	0	0	55	23	31
2008	EL-04	13	35	15	21	10	2	4	51	33	52
2008	EL-05	24	36	9	13	13	0	4	63	28	45
2008	EL-06	26	42	11	14	6	0	2	69	20	123
2008	EL-07	35	39	9	9	0	0	9	81	10	23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	20	35	18	11	7	7	1	60	20	300
2017	EL-03	5	7	41	18	19	10	0	13	41	17
2017	EL-04	19	31	19	6	11	7	6	59	20	47
2017	EL-05	22	32	18	21	2	5	0	57	24	55
2017	EL-06	21	39	17	8	4	9	1	67	14	142
2017	EL-07	40	35	15	10	0	0	0	75	10	20
2014	EL	22	28	16	16	8	7	3	55	27	365
2014	EL-03	10	34	6	28	8	10	3	51	43	24
2014	EL-04	12	26	16	21	14	4	7	43	39	79
2014	EL-05	25	31	22	7	4	9	2	63	12	55
2014	EL-06	28	29	20	8	5	6	3	63	15	143
2014	EL-07	46	25	17	4	4	4	0	74	9	24
2011	EL	25	32	15	11	11	5	1	61	23	444
2011	EL-03	9	33	16	20	13	9	0	46	37	45
2011	EL-04	16	33	18	11	10	9	3	56	24	90
2011	EL-05	32	27	12	11	12	5	1	63	24	84
2011	EL-06	33	31	14	6	11	4	1	67	18	142
2011	EL-07	43	32	18	4	4	0	0	75	7	28
2008	EL	24	24	17	15	12	6	3	52	29	309
2008	EL-03	6	19	16	29	19	10	0	29	54	31
2008	EL-04	19	17	15	21	13	8	6	42	40	52
2008	EL-05	24	18	16	13	16	4	9	49	33	45
2008	EL-06	30	30	20	8	8	4	0	63	17	123
2008	EL-07	48	22	9	9	4	0	9	76	14	23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	9	24	24	17	15	10	1	37	37	301
2017	EL-03	5	17	29	15	25	10	0	24	44	17
2017	EL-04	11	16	21	20	21	6	6	30	46	48
2017	EL-05	13	27	12	22	12	13	0	46	40	55
2017	EL-06	6	20	30	16	13	14	1	31	35	142
2017	EL-07	15	55	10	15	0	5	0	74	16	20
2014	EL	11	21	18	18	20	10	2	36	43	365
2014	EL-03	8	20	18	13	22	14	3	35	43	24
2014	EL-04	9	23	18	19	21	6	3	35	45	79
2014	EL-05	5	22	24	18	18	12	0	32	41	55
2014	EL-06	13	22	21	16	13	13	2	41	34	143
2014	EL-07	17	38	0	17	17	8	4	62	38	24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	36	44	10	5	4	0	0	81	9	300
2017	EL-03	17	50	19	0	13	0	0	67	13	17
2017	EL-04	40	37	8	7	6	0	2	79	13	48
2017	EL-05	35	46	14	2	4	0	0	81	5	55
2017	EL-06	43	40	9	7	1	0	0	82	9	141
2017	EL-07	45	50	5	0	0	0	0	95	0	20
2014	EL	33	47	7	8	4	0	1	81	12	365
2014	EL-03	31	34	5	22	0	0	8	70	24	24
2014	EL-04	22	54	6	10	7	0	1	77	17	79
2014	EL-05	42	40	7	5	5	0	0	82	11	55
2014	EL-06	43	45	8	3	1	1	0	88	4	143
2014	EL-07	37	54	0	8	0	0	0	92	8	24

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	34	39	14	8	5	1	0	73	13	301
2017	EL-03	19	64	0	12	5	0	0	83	17	17
2017	EL-04	30	39	23	2	4	2	0	71	6	48
2017	EL-05	38	31	14	11	4	3	0	71	15	55
2017	EL-06	37	37	11	11	4	0	0	74	15	142
2017	EL-07	30	40	20	5	5	0	0	70	10	20
2014	EL	30	39	16	8	5	1	0	70	14	365
2014	EL-03	31	44	17	5	3	0	0	75	8	24
2014	EL-04	26	38	24	7	5	0	0	64	12	79
2014	EL-05	24	43	12	17	4	0	0	67	20	55
2014	EL-06	36	38	13	8	4	1	0	75	12	143
2014	EL-07	25	42	21	8	4	0	0	67	13	24
2011	EL	29	37	19	8	7	0	0	66	15	442
2011	EL-03	23	48	23	5	2	0	0	70	7	44
2011	EL-04	33	36	15	7	10	0	0	69	17	89
2011	EL-05	29	35	24	10	4	0	0	63	13	84
2011	EL-06	35	34	16	7	8	0	0	69	15	142
2011	EL-07	21	32	18	25	4	0	0	54	29	28
2008	EL	24	40	16	9	8	0	1	66	18	309
2008	EL-03	26	23	16	16	16	0	3	50	33	31
2008	EL-04	27	31	21	10	10	2	0	59	20	52
2008	EL-05	24	38	18	9	7	0	4	65	16	45
2008	EL-06	24	47	14	7	7	0	0	72	15	123
2008	EL-07	22	43	13	17	4	0	0	65	22	23

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	41	33	13	7	3	2	1	76	10	301
2017	EL-03	19	56	12	9	0	5	0	78	9	17
2017	EL-04	34	39	15	8	4	0	0	73	12	48
2017	EL-05	40	42	8	2	2	4	2	88	4	55
2017	EL-06	44	27	15	9	2	2	1	73	12	142
2017	EL-07	50	25	15	10	0	0	0	75	10	20
2014	EL	36	34	16	6	6	2	1	72	12	364
2014	EL-03	36	22	17	14	5	3	3	62	20	24
2014	EL-04	28	39	19	6	4	1	3	70	10	79
2014	EL-05	33	36	9	5	13	4	0	71	19	55
2014	EL-06	43	30	17	6	4	1	0	73	10	142
2014	EL-07	42	42	4	0	4	8	0	91	5	24
2011	EL	37	34	13	10	5	1	1	72	14	442
2011	EL-03	33	36	20	9	2	0	0	69	11	45
2011	EL-04	31	39	12	10	4	1	1	72	15	89
2011	EL-05	36	38	11	10	6	0	0	74	15	84
2011	EL-06	42	30	15	8	4	1	0	73	12	141
2011	EL-07	54	29	11	4	0	4	0	85	4	28
2008	EL	35	36	15	8	6	0	0	71	14	309
2008	EL-03	26	26	23	6	19	0	0	52	26	31
2008	EL-04	25	40	17	12	4	0	2	67	16	52
2008	EL-05	36	40	11	7	7	0	0	76	13	45
2008	EL-06	36	37	15	7	3	1	0	74	11	123
2008	EL-07	57	22	13	4	4	0	0	78	9	23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	36	40	12	6	6	0	0	76	12	301
2017	EL-03	26	43	12	13	5	0	0	70	18	17
2017	EL-04	35	33	19	9	4	0	0	68	13	48
2017	EL-05	35	49	6	5	4	0	2	85	9	55
2017	EL-06	35	39	13	6	6	1	0	74	13	142
2017	EL-07	40	30	20	5	5	0	0	70	10	20
2014	EL	35	36	15	7	6	1	0	72	13	365
2014	EL-03	34	40	18	5	3	0	0	73	8	24
2014	EL-04	34	37	16	9	5	0	0	71	14	79
2014	EL-05	25	35	20	9	9	2	0	61	18	55
2014	EL-06	38	35	13	5	8	1	0	74	13	143
2014	EL-07	42	37	17	0	4	0	0	79	4	24
2011	EL	33	37	13	10	7	0	0	70	17	443
2011	EL-03	29	42	16	4	9	0	0	71	13	45
2011	EL-04	37	37	11	7	8	0	0	74	15	89
2011	EL-05	29	38	14	13	6	0	0	67	19	84
2011	EL-06	37	32	13	10	6	0	1	70	16	142
2011	EL-07	29	46	14	11	0	0	0	75	11	28
2008	EL	29	41	12	7	9	0	0	71	17	309
2008	EL-03	29	32	13	3	23	0	0	61	26	31
2008	EL-04	21	42	15	8	12	2	0	65	20	52
2008	EL-05	27	42	13	9	9	0	0	69	18	45
2008	EL-06	33	43	10	8	6	0	0	76	14	123
2008	EL-07	35	43	9	4	4	0	4	82	9	23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	64	14	7	4	4	0	7	84	8	299
2017	EL-03	77	18	0	0	0	0	5	100	0	16
2017	EL-04	69	10	13	2	2	0	4	82	4	48
2017	EL-05	58	23	2	4	4	0	11	90	8	54
2017	EL-06	56	15	8	6	6	0	9	78	13	142
2017	EL-07	85	5	10	0	0	0	0	90	0	20
2014	EL	66	12	6	4	4	0	8	85	8	365
2014	EL-03	85	12	0	0	0	0	3	100	0	24
2014	EL-04	67	19	5	2	1	0	6	92	3	79
2014	EL-05	66	11	2	5	14	0	2	78	20	55
2014	EL-06	59	13	10	6	3	1	9	79	9	143
2014	EL-07	75	8	8	0	0	0	8	91	0	24
2011	EL	68	12	8	2	6	0	5	84	8	443
2011	EL-03	73	9	7	0	2	0	9	90	2	45
2011	EL-04	64	17	6	1	7	0	6	86	8	89
2011	EL-05	65	10	7	6	7	0	5	79	14	84
2011	EL-06	68	12	9	1	7	0	3	82	9	142
2011	EL-07	71	11	7	0	4	0	7	88	4	28
2008	EL	68	10	6	1	4	0	10	87	6	309
2008	EL-03	74	13	3	0	6	0	3	90	7	31
2008	EL-04	69	13	6	0	4	2	6	90	4	52
2008	EL-05	67	11	9	0	2	0	11	88	3	45
2008	EL-06	68	9	7	2	4	0	10	86	6	123
2008	EL-07	74	4	4	0	0	0	17	95	0	23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	47	30	9	3	5	2	4	82	9	300
2017	EL-03	22	54	15	0	0	5	5	84	0	17
2017	EL-04	47	28	11	5	2	0	8	81	8	48
2017	EL-05	47	32	7	2	2	2	9	88	4	55
2017	EL-06	56	26	6	4	2	4	1	87	6	142
2017	EL-07	53	26	11	0	5	0	5	83	6	19
2014	EL	45	24	11	4	6	4	7	77	10	365
2014	EL-03	36	29	15	0	0	3	17	81	0	24
2014	EL-04	45	21	12	3	7	0	11	75	12	79
2014	EL-05	48	23	13	7	0	5	4	78	8	55
2014	EL-06	52	27	10	2	3	3	2	84	5	143
2014	EL-07	42	29	4	4	8	13	0	81	14	24
2011	EL	40	31	11	5	9	2	2	74	15	443
2011	EL-03	31	31	18	9	4	2	4	67	14	45
2011	EL-04	36	31	11	4	12	2	3	71	18	90
2011	EL-05	38	40	11	1	6	2	1	81	7	84
2011	EL-06	53	26	11	2	4	3	1	82	6	141
2011	EL-07	50	39	4	0	4	4	0	93	4	28

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	50	33	9	4	3	1	1	84	6	300
2017	EL-03	36	47	7	10	0	0	0	83	10	17
2017	EL-04	48	36	8	4	2	0	2	86	6	48
2017	EL-05	49	34	7	4	2	4	2	87	6	55
2017	EL-06	53	28	12	4	2	1	0	82	6	142
2017	EL-07	63	26	5	5	0	0	0	89	5	19

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	46	31	13	4	3	2	1	80	7	301
2017	EL-03	31	34	23	5	0	7	0	70	5	17
2017	EL-04	43	34	15	4	2	0	2	78	6	48
2017	EL-05	49	27	11	4	4	5	2	81	8	55
2017	EL-06	47	30	15	5	2	1	0	78	7	142
2017	EL-07	55	30	10	0	5	0	0	85	5	20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	46	31	11	6	5	0	1	78	11	300
2017	EL-03	22	46	15	5	13	0	0	67	18	17
2017	EL-04	38	38	12	7	4	0	2	77	11	48
2017	EL-05	51	24	15	5	2	0	2	77	7	54
2017	EL-06	50	27	9	8	5	0	0	77	13	142
2017	EL-07	55	30	15	0	0	0	0	85	0	20
2014	EL	43	31	13	6	7	1	0	74	12	365
2014	EL-03	44	30	13	6	7	0	0	74	12	24
2014	EL-04	36	35	16	10	2	0	1	71	12	79
2014	EL-05	37	34	11	7	11	0	0	71	19	55
2014	EL-06	55	24	10	4	5	1	0	80	9	143
2014	EL-07	38	42	17	0	4	0	0	79	4	24

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	20	41	19	12	4	2	2	64	16	51
2017	EL-06	13	29	25	17	8	4	4	45	27	24
2017	EL-07	20	60	13	7	0	0	0	80	7	15
2014	EL	27	33	20	8	6	2	4	64	16	51
2014	EL-06	29	36	21	14	0	0	0	64	14	14
2014	EL-07	32	37	16	0	11	5	0	72	11	19

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	26	35	20	7	5	7	0	66	13	300
2017	EL-03	10	41	12	25	7	5	0	53	34	17
2017	EL-04	33	28	25	7	0	6	0	65	8	47
2017	EL-05	19	44	21	5	2	9	0	69	8	55
2017	EL-06	30	33	19	6	6	7	0	67	12	142
2017	EL-07	40	25	20	10	0	5	0	68	11	20
2014	EL	23	34	14	13	9	6	1	62	23	365
2014	EL-03	15	36	10	19	5	10	5	60	28	24
2014	EL-04	21	24	20	17	14	5	0	46	33	79
2014	EL-05	27	41	11	9	2	11	0	76	12	55
2014	EL-06	28	39	14	9	6	3	1	70	15	143
2014	EL-07	33	42	4	13	8	0	0	75	21	24
2011	EL	21	32	20	10	11	5	1	56	22	444
2011	EL-03	11	38	27	11	7	4	2	52	19	45
2011	EL-04	17	30	23	11	14	3	1	49	27	90
2011	EL-05	26	33	18	10	6	6	1	64	17	84
2011	EL-06	29	34	18	6	9	4	1	65	16	142
2011	EL-07	21	25	14	21	11	7	0	50	35	28

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	18	37	20	12	10	2	0	56	23	301
2017	EL-03	5	29	31	13	22	0	0	34	35	17
2017	EL-04	26	27	15	15	13	4	0	55	29	48
2017	EL-05	17	34	29	12	4	4	0	53	16	55
2017	EL-06	20	42	15	13	8	2	0	63	22	142
2017	EL-07	20	50	25	5	0	0	0	70	5	20
2014	EL	17	33	17	17	15	2	0	51	32	365
2014	EL-03	14	24	28	9	17	3	5	41	28	24
2014	EL-04	13	25	22	17	20	3	0	40	38	79
2014	EL-05	14	46	9	20	7	4	0	63	28	55
2014	EL-06	23	35	15	16	10	1	0	58	26	143
2014	EL-07	25	42	8	21	4	0	0	67	25	24
2011	EL	20	29	22	14	14	1	0	50	28	444
2011	EL-03	18	27	24	18	9	4	0	47	28	45
2011	EL-04	14	30	21	12	21	1	0	45	34	90
2011	EL-05	17	33	29	12	7	2	0	51	20	84
2011	EL-06	30	27	20	12	11	0	0	57	23	142
2011	EL-07	25	32	18	14	11	0	0	57	25	28
2008	EL	20	32	19	13	14	2	0	52	28	309
2008	EL-03	26	16	32	19	6	0	0	42	26	31
2008	EL-04	13	23	21	19	17	6	0	39	39	52
2008	EL-05	20	38	16	11	13	2	0	59	25	45
2008	EL-06	24	37	14	9	15	2	0	62	24	123
2008	EL-07	22	39	13	13	13	0	0	61	26	23

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	8	34	26	14	11	5	0	45	27	301
2017	EL-03	5	22	40	7	17	10	0	29	27	17
2017	EL-04	6	29	30	17	11	8	0	37	30	48
2017	EL-05	8	32	33	15	7	5	0	42	23	55
2017	EL-06	9	37	23	15	11	5	1	49	27	142
2017	EL-07	20	40	25	5	5	5	0	63	11	20
2014	EL	11	27	22	20	17	4	0	40	38	365
2014	EL-03	10	26	23	5	17	14	5	44	27	24
2014	EL-04	11	21	22	23	20	3	0	34	44	79
2014	EL-05	4	40	19	18	11	9	0	48	31	55
2014	EL-06	15	27	23	17	15	1	0	43	33	143
2014	EL-07	21	13	38	17	8	4	0	35	26	24
2011	EL	9	33	22	21	11	4	0	43	34	443
2011	EL-03	9	24	29	22	2	13	0	38	28	45
2011	EL-04	4	29	28	20	16	1	1	34	37	89
2011	EL-05	6	37	25	19	6	7	0	46	27	84
2011	EL-06	13	38	18	18	11	2	0	53	29	142
2011	EL-07	11	29	18	32	7	4	0	41	41	28
2008	EL	7	33	22	17	17	3	0	42	36	308
2008	EL-03	6	32	16	19	19	6	0	41	41	31
2008	EL-04	10	19	27	15	21	8	0	31	40	52
2008	EL-05	4	36	24	24	9	2	0	41	34	45
2008	EL-06	8	39	21	12	17	2	0	48	30	122
2008	EL-07	4	48	13	17	17	0	0	52	35	23

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	16	30	22	13	13	6	0	48	28	301
2017	EL-03	7	22	34	13	12	12	0	33	29	17
2017	EL-04	20	23	19	13	15	8	2	48	31	48
2017	EL-05	10	44	22	13	5	5	0	57	20	55
2017	EL-06	18	28	20	13	15	6	0	49	30	142
2017	EL-07	25	30	35	5	5	0	0	55	10	20
2014	EL	15	22	22	15	20	5	0	40	37	365
2014	EL-03	14	35	10	14	13	8	5	57	31	24
2014	EL-04	13	19	19	18	25	5	0	34	46	79
2014	EL-05	16	21	22	16	20	5	0	39	38	55
2014	EL-06	18	23	28	10	15	6	0	44	27	143
2014	EL-07	21	17	21	29	8	4	0	39	39	24
2011	EL	13	26	23	15	17	6	0	41	34	442
2011	EL-03	7	33	22	16	7	16	0	47	26	45
2011	EL-04	11	18	24	14	23	10	0	33	41	88
2011	EL-05	14	26	26	15	13	5	0	43	30	84
2011	EL-06	15	29	23	17	13	3	0	46	30	142
2011	EL-07	14	21	39	14	11	0	0	36	25	28
2008	EL	9	26	24	14	19	7	0	38	36	308
2008	EL-03	6	19	29	26	13	6	0	28	41	31
2008	EL-04	6	17	33	15	21	8	0	25	40	52
2008	EL-05	4	33	20	16	18	9	0	41	37	45
2008	EL-06	12	31	23	7	19	7	0	47	28	122
2008	EL-07	17	30	17	13	17	0	4	50	32	23

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	11	33	25	18	11	2	0	45	29	301
2017	EL-03	12	31	24	21	12	0	0	43	33	17
2017	EL-04	13	29	25	21	9	4	0	43	32	48
2017	EL-05	8	42	24	14	11	2	0	50	25	55
2017	EL-06	11	30	26	19	12	2	0	42	32	142
2017	EL-07	10	50	25	15	0	0	0	60	15	20
2014	EL	13	28	16	21	19	2	0	42	41	365
2014	EL-03	12	37	5	14	20	7	5	56	39	24
2014	EL-04	13	22	16	29	19	2	0	35	49	79
2014	EL-05	4	36	19	14	25	2	0	41	40	55
2014	EL-06	17	29	20	20	13	1	0	48	33	143
2014	EL-07	21	33	4	42	0	0	0	54	42	24
2011	EL	10	32	20	19	16	3	0	43	36	442
2011	EL-03	9	31	16	20	11	13	0	46	36	45
2011	EL-04	10	31	19	21	17	1	0	42	39	89
2011	EL-05	6	35	23	21	13	2	0	41	35	84
2011	EL-06	13	37	22	13	15	1	0	50	28	142
2011	EL-07	14	14	29	36	7	0	0	29	43	28
2008	EL	13	36	17	18	13	3	0	50	32	309
2008	EL-03	13	23	16	29	13	6	0	38	45	31
2008	EL-04	10	33	15	17	21	4	0	44	40	52
2008	EL-05	9	36	29	13	11	2	0	45	25	45
2008	EL-06	15	44	12	17	9	2	0	61	27	123
2008	EL-07	9	52	22	4	13	0	0	61	17	23

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	21	41	19	13	5	1	0	62	18	301
2017	EL-03	10	41	41	9	0	0	0	50	9	17
2017	EL-04	32	28	17	12	9	2	0	61	21	48
2017	EL-05	19	42	25	12	0	2	0	62	13	55
2017	EL-06	20	45	15	15	5	0	0	65	20	142
2017	EL-07	25	55	15	5	0	0	0	80	5	20
2014	EL	20	38	20	11	9	2	0	59	21	365
2014	EL-03	20	50	9	8	3	3	5	77	13	24
2014	EL-04	18	34	25	13	7	3	0	53	21	79
2014	EL-05	11	42	15	14	14	4	0	54	30	55
2014	EL-06	22	34	24	11	8	1	0	57	19	143
2014	EL-07	25	50	17	4	4	0	0	75	8	24
2011	EL	15	46	19	12	6	2	0	62	19	443
2011	EL-03	11	62	18	7	0	2	0	75	7	45
2011	EL-04	16	41	22	13	6	2	0	58	19	90
2011	EL-05	7	50	18	17	6	2	0	59	23	84
2011	EL-06	21	45	17	9	7	2	0	67	16	141
2011	EL-07	25	39	18	14	4	0	0	64	18	28

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	31	44	19	4	1	1	0	76	5	301
2017	EL-03	26	35	29	5	0	5	0	65	5	17
2017	EL-04	36	35	21	0	4	4	0	74	4	48
2017	EL-05	36	46	14	2	0	2	0	84	2	55
2017	EL-06	31	45	17	5	1	0	1	77	6	142
2017	EL-07	35	55	5	5	0	0	0	90	5	20
2014	EL	36	40	13	5	1	2	4	81	6	365
2014	EL-03	32	37	6	8	0	3	13	83	10	24
2014	EL-04	30	40	12	11	0	2	4	75	11	79
2014	EL-05	46	36	9	4	0	4	2	87	4	55
2014	EL-06	39	42	11	3	1	2	1	83	5	143
2014	EL-07	46	29	17	4	0	0	4	78	4	24
2011	EL	34	43	12	4	2	3	1	80	7	443
2011	EL-03	16	53	22	4	0	2	2	72	5	45
2011	EL-04	26	47	12	4	3	7	1	78	8	90
2011	EL-05	39	38	11	7	1	2	1	80	9	84
2011	EL-06	43	40	9	1	4	1	1	86	5	141
2011	EL-07	36	46	11	4	0	4	0	85	4	28

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	34	42	13	3	5	3	0	79	8	299
2017	EL-03	29	25	29	10	7	0	0	54	17	17
2017	EL-04	37	36	13	2	8	4	0	76	10	48
2017	EL-05	31	49	11	0	7	2	0	82	7	54
2017	EL-06	38	40	11	4	2	4	1	82	7	141
2017	EL-07	35	55	10	0	0	0	0	90	0	20
2014	EL	39	40	9	5	5	2	1	81	10	365
2014	EL-03	41	35	12	8	0	3	0	79	9	24
2014	EL-04	36	45	6	6	7	1	0	82	12	79
2014	EL-05	32	45	8	2	7	4	2	82	9	55
2014	EL-06	43	40	8	6	2	1	0	84	8	143
2014	EL-07	42	33	17	4	4	0	0	75	8	24
2011	EL	38	37	12	5	5	2	0	77	10	443
2011	EL-03	33	42	18	4	0	2	0	77	5	45
2011	EL-04	36	31	19	7	7	1	0	67	13	90
2011	EL-05	36	42	7	4	7	5	0	81	11	84
2011	EL-06	46	35	11	2	3	1	1	83	5	141
2011	EL-07	43	43	7	7	0	0	0	86	7	28
2008	EL	28	39	15	7	6	2	2	71	14	309
2008	EL-03	32	39	19	10	0	0	0	71	10	31
2008	EL-04	21	44	19	4	8	2	2	68	12	52
2008	EL-05	31	33	13	11	9	2	0	66	20	45
2008	EL-06	28	41	12	4	7	3	4	75	11	123
2008	EL-07	35	35	9	17	0	4	0	73	18	23

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	33	38	14	8	5	2	0	72	13	301
2017	EL-03	22	25	29	12	12	0	0	47	24	17
2017	EL-04	32	30	18	8	6	6	0	66	14	48
2017	EL-05	34	42	4	12	5	2	0	77	18	55
2017	EL-06	39	37	12	6	3	2	0	78	9	142
2017	EL-07	25	50	20	5	0	0	0	75	5	20
2014	EL	26	40	19	9	4	3	0	68	12	364
2014	EL-03	38	29	15	12	0	7	0	71	13	24
2014	EL-04	27	30	21	10	9	3	0	58	20	79
2014	EL-05	13	44	22	13	4	4	2	60	17	54
2014	EL-06	32	45	13	6	2	2	0	79	8	143
2014	EL-07	33	42	21	0	4	0	0	75	4	24
2011	EL	20	42	22	6	5	4	2	65	12	444
2011	EL-03	18	40	24	7	2	9	0	63	10	45
2011	EL-04	17	44	17	10	4	6	2	66	16	90
2011	EL-05	20	38	27	5	4	4	2	62	9	84
2011	EL-06	24	38	25	5	4	2	2	65	10	142
2011	EL-07	29	39	11	7	14	0	0	68	21	28

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	30	38	15	6	7	4	0	71	14	299
2017	EL-03	13	38	31	5	5	7	0	56	10	17
2017	EL-04	21	48	12	8	6	4	0	73	15	46
2017	EL-05	28	40	16	7	7	2	0	69	14	55
2017	EL-06	35	32	15	7	7	4	1	70	15	142
2017	EL-07	50	30	10	0	5	5	0	84	5	20
2014	EL	25	34	15	9	10	6	1	64	21	365
2014	EL-03	27	36	10	5	12	10	0	70	19	24
2014	EL-04	21	29	12	16	18	5	0	52	36	79
2014	EL-05	25	41	12	4	9	7	2	73	14	55
2014	EL-06	30	35	16	4	7	6	1	70	12	143
2014	EL-07	38	29	17	8	4	4	0	70	13	24
2011	EL	25	27	19	11	13	5	1	55	25	444
2011	EL-03	29	27	18	13	9	2	2	58	23	45
2011	EL-04	18	26	19	12	17	7	2	48	32	90
2011	EL-05	20	25	23	11	13	8	0	49	26	84
2011	EL-06	34	30	15	7	9	5	0	67	17	142
2011	EL-07	32	18	29	11	11	0	0	50	21	28

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	50	16	15	6	4	2	7	72	11	301
2017	EL-03	62	14	19	0	5	0	0	76	5	17
2017	EL-04	58	12	12	6	4	4	6	77	11	48
2017	EL-05	44	24	9	11	5	2	5	73	17	55
2017	EL-06	42	17	18	6	5	1	11	67	13	142
2017	EL-07	65	20	10	0	5	0	0	85	5	20
2014	EL	53	15	11	5	5	2	9	77	11	365
2014	EL-03	78	8	3	0	0	3	7	96	0	24
2014	EL-04	55	20	7	6	4	1	7	81	11	79
2014	EL-05	49	14	21	4	9	2	2	66	13	55
2014	EL-06	45	19	13	5	6	1	12	73	12	143
2014	EL-07	63	8	12	8	0	0	8	77	9	24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	55	19	12	2	3	4	4	81	6	301
2017	EL-03	66	5	24	0	0	5	0	75	0	17
2017	EL-04	60	12	10	6	8	4	2	76	14	48
2017	EL-05	42	24	16	7	2	7	2	73	10	55
2017	EL-06	51	23	12	1	4	2	7	81	5	142
2017	EL-07	70	15	5	0	0	5	5	94	0	20
2014	EL	57	16	11	3	3	3	6	80	7	365
2014	EL-03	81	12	0	3	0	0	3	96	4	24
2014	EL-04	52	19	8	7	6	1	7	78	13	79
2014	EL-05	49	16	21	2	7	2	4	69	9	55
2014	EL-06	56	20	10	3	1	3	6	84	5	143
2014	EL-07	63	13	12	4	0	0	8	82	5	24
2011	EL	58	22	11	3	2	1	2	83	6	441
2011	EL-03	61	20	2	7	2	2	5	88	10	44
2011	EL-04	50	23	12	7	2	3	2	78	9	90
2011	EL-05	55	16	18	4	4	0	4	74	8	83
2011	EL-06	60	24	11	1	2	1	2	86	3	141
2011	EL-07	57	29	11	4	0	0	0	86	4	28
2008	EL	55	17	15	3	3	3	5	78	6	309
2008	EL-03	61	13	10	6	6	0	3	77	13	31
2008	EL-04	50	21	12	0	6	8	4	80	7	52
2008	EL-05	60	9	13	7	2	2	7	76	10	45
2008	EL-06	56	17	18	2	2	2	3	78	3	123
2008	EL-07	57	22	13	4	0	0	4	82	5	23

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	22	29	22	13	11	2	1	53	25	301
2017	EL-03	12	29	29	9	22	0	0	41	30	17
2017	EL-04	19	20	25	15	13	8	0	42	30	48
2017	EL-05	15	39	23	16	5	0	2	55	22	55
2017	EL-06	27	29	22	10	10	1	2	57	20	142
2017	EL-07	30	20	20	15	15	0	0	50	30	20
2014	EL	15	33	24	11	14	3	0	49	26	365
2014	EL-03	15	42	14	0	22	7	0	62	23	24
2014	EL-04	12	25	29	16	15	2	0	38	32	79
2014	EL-05	9	40	26	7	12	5	0	52	21	55
2014	EL-06	20	38	19	10	10	1	1	59	21	143
2014	EL-07	21	13	33	13	17	4	0	35	30	24
2011	EL	18	32	23	13	14	1	0	50	27	442
2011	EL-03	23	30	27	11	7	2	0	53	19	44
2011	EL-04	16	27	28	12	17	1	0	43	29	90
2011	EL-05	12	27	30	15	14	0	1	40	30	84
2011	EL-06	23	35	18	10	13	1	0	58	23	141
2011	EL-07	14	43	29	4	11	0	0	57	14	28
2008	EL	14	35	22	11	17	1	1	50	28	309
2008	EL-03	3	23	29	19	23	3	0	27	43	31
2008	EL-04	10	27	25	17	17	0	4	38	36	52
2008	EL-05	18	33	22	4	20	2	0	52	25	45
2008	EL-06	18	37	22	9	14	1	0	55	23	123
2008	EL-07	22	35	9	13	17	0	4	59	32	23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	14	19	20	14	27	2	4	35	44	301
2017	EL-03	0	12	40	7	31	5	5	13	42	17
2017	EL-04	13	25	19	13	26	2	2	39	41	48
2017	EL-05	12	23	18	20	24	2	2	36	46	55
2017	EL-06	15	16	18	13	27	2	8	35	45	142
2017	EL-07	20	10	20	15	30	5	0	32	47	20
2014	EL	7	21	18	15	30	2	7	31	50	364
2014	EL-03	7	25	27	7	25	0	8	35	35	24
2014	EL-04	4	23	18	16	35	2	3	28	53	78
2014	EL-05	7	27	10	11	36	4	5	37	52	55
2014	EL-06	7	17	24	15	25	2	10	28	45	143
2014	EL-07	8	4	13	17	42	4	13	15	70	24
2011	EL	9	19	21	14	31	2	4	29	49	442
2011	EL-03	9	16	16	11	41	2	5	27	56	44
2011	EL-04	9	18	18	14	32	6	3	29	51	90
2011	EL-05	8	23	23	11	31	0	5	33	44	84
2011	EL-06	7	16	23	15	33	1	4	25	51	141
2011	EL-07	4	7	32	25	25	0	7	12	54	28
2008	EL	7	22	22	18	24	1	4	31	45	309
2008	EL-03	3	13	10	26	39	0	10	18	71	31
2008	EL-04	8	21	17	13	35	0	6	31	51	52
2008	EL-05	7	22	18	29	22	2	0	30	52	45
2008	EL-06	6	21	26	17	24	2	4	29	43	123
2008	EL-07	13	22	30	13	13	0	9	38	29	23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	21	41	20	10	5	3	64	16	301
2017	EL-03	12	26	12	21	12	17	46	39	17
2017	EL-04	26	28	27	11	5	2	56	17	48
2017	EL-05	15	51	18	8	5	3	68	14	55
2017	EL-06	24	42	22	6	5	1	66	11	142
2017	EL-07	30	50	15	5	0	0	80	5	20

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	37	35	19	3	2	4	0	75	5	301
2017	EL-03	17	47	29	7	0	0	0	64	7	17
2017	EL-04	36	36	17	5	2	4	0	75	8	48
2017	EL-05	22	42	26	0	0	10	0	72	0	55
2017	EL-06	49	28	15	3	2	2	1	79	5	142
2017	EL-07	35	40	15	5	0	5	0	79	5	20
2014	EL	37	37	17	2	2	5	0	78	4	365
2014	EL-03	31	47	12	0	0	7	3	86	0	24
2014	EL-04	32	40	21	3	1	4	0	74	4	79
2014	EL-05	37	37	13	2	5	5	0	78	8	55
2014	EL-06	43	34	16	0	1	6	0	81	1	143
2014	EL-07	46	46	8	0	0	0	0	92	0	24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	35	41	18	3	2	2	0	77	5	300
2017	EL-03	22	36	38	0	0	5	0	61	0	17
2017	EL-04	41	31	15	0	9	4	0	74	10	48
2017	EL-05	27	52	13	5	0	2	0	81	5	55
2017	EL-06	41	38	18	1	1	1	0	79	2	141
2017	EL-07	35	50	15	0	0	0	0	85	0	20
2014	EL	38	39	12	4	4	3	0	80	8	364
2014	EL-03	26	45	21	5	0	3	0	73	5	24
2014	EL-04	31	42	14	7	3	2	0	75	11	79
2014	EL-05	43	39	4	0	7	7	0	88	8	55
2014	EL-06	45	36	12	2	2	3	0	83	4	143
2014	EL-07	44	48	4	4	0	0	0	91	4	23
2011	EL	28	44	13	7	5	3	0	75	12	443
2011	EL-03	18	47	16	11	2	7	0	69	14	45
2011	EL-04	25	44	17	7	4	2	1	71	12	89
2011	EL-05	33	44	6	7	4	5	1	82	11	84
2011	EL-06	36	39	15	2	6	2	0	77	8	142
2011	EL-07	25	46	14	4	4	7	0	77	8	28

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	44	40	8	4	5	1	84	8	301
2017	EL-03	31	51	5	9	5	0	82	13	17
2017	EL-04	41	40	11	2	4	2	83	6	48
2017	EL-05	45	36	15	2	2	0	81	4	55
2017	EL-06	47	39	5	4	4	1	87	8	142
2017	EL-07	50	40	5	5	0	0	90	5	20
2014	EL	48	38	7	5	3	1	86	7	365
2014	EL-03	42	41	0	12	5	0	83	17	24
2014	EL-04	39	44	9	5	3	0	83	8	79
2014	EL-05	52	37	4	4	2	2	90	5	55
2014	EL-06	54	34	7	3	2	1	88	5	143
2014	EL-07	42	50	4	0	4	0	92	4	24
2011	EL	37	42	11	4	5	0	79	10	440
2011	EL-03	42	40	16	0	2	0	82	2	45
2011	EL-04	36	38	13	6	8	0	74	14	87
2011	EL-05	36	42	8	8	5	1	78	13	84
2011	EL-06	40	42	9	4	5	0	82	9	141
2011	EL-07	39	54	4	0	4	0	93	4	28
2008	EL	37	39	11	7	6	0	76	13	309
2008	EL-03	32	42	13	6	3	3	77	10	31
2008	EL-04	31	37	8	17	8	0	67	25	52
2008	EL-05	27	42	16	9	7	0	69	16	45
2008	EL-06	44	36	12	4	4	0	80	8	123
2008	EL-07	48	52	0	0	0	0	100	0	23

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	36	31	19	7	6	0	67	13	300
2017	EL-03	29	30	24	12	5	0	59	17	17
2017	EL-04	34	33	14	6	11	2	68	18	47
2017	EL-05	33	37	19	7	4	0	70	11	55
2017	EL-06	38	27	23	8	4	0	65	12	142
2017	EL-07	40	40	10	5	5	0	80	10	20
2014	EL	33	37	15	8	7	1	70	15	365
2014	EL-03	29	54	6	5	7	0	83	12	24
2014	EL-04	27	33	17	16	7	0	60	23	79
2014	EL-05	37	38	16	2	5	2	76	7	55
2014	EL-06	31	45	15	7	2	1	76	9	143
2014	EL-07	29	38	17	8	8	0	67	17	24
2011	EL	27	39	20	6	7	0	67	13	444
2011	EL-03	33	38	24	0	2	2	73	2	45
2011	EL-04	19	40	23	8	10	0	59	18	90
2011	EL-05	26	46	14	7	5	1	73	12	84
2011	EL-06	35	32	21	6	6	0	67	12	142
2011	EL-07	25	46	18	4	7	0	71	11	28

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	35	35	17	6	7	0	70	13	300
2017	EL-03	29	24	22	13	12	0	53	25	17
2017	EL-04	32	36	15	6	9	2	69	15	48
2017	EL-05	33	42	14	9	2	0	75	11	54
2017	EL-06	35	35	18	6	6	0	70	12	142
2017	EL-07	40	35	20	5	0	0	75	5	20
2014	EL	30	38	16	10	6	0	68	16	365
2014	EL-03	21	54	14	0	12	0	74	12	24
2014	EL-04	24	33	15	21	6	0	58	27	79
2014	EL-05	31	44	14	5	5	0	75	11	55
2014	EL-06	31	42	17	7	2	1	74	9	143
2014	EL-07	29	38	21	8	4	0	67	12	24
2011	EL	25	44	16	10	5	0	69	15	444
2011	EL-03	24	56	11	9	0	0	80	9	45
2011	EL-04	18	42	21	13	6	0	60	19	90
2011	EL-05	24	45	17	10	4	1	70	13	84
2011	EL-06	32	39	15	9	5	0	70	14	142
2011	EL-07	21	50	18	4	7	0	71	11	28
2008	EL	30	41	14	9	5	0	72	14	309
2008	EL-03	26	48	16	6	3	0	74	10	31
2008	EL-04	23	38	17	13	8	0	62	21	52
2008	EL-05	31	36	16	9	9	0	67	18	45
2008	EL-06	37	39	13	7	4	0	76	11	123
2008	EL-07	30	52	13	0	4	0	83	4	23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	36	25	18	10	9	1	1	62	19	301
2017	EL-03	41	5	38	0	17	0	0	46	17	17
2017	EL-04	34	27	17	12	8	2	0	62	21	48
2017	EL-05	36	26	19	9	5	3	2	65	15	55
2017	EL-06	36	25	17	13	7	1	1	62	20	142
2017	EL-07	40	20	15	5	20	0	0	60	25	20
2014	EL	36	24	18	10	10	3	0	61	20	365
2014	EL-03	36	22	17	3	17	5	0	61	21	24
2014	EL-04	27	22	19	15	13	4	0	50	30	79
2014	EL-05	28	40	16	4	9	2	2	70	13	55
2014	EL-06	37	26	20	10	6	2	0	64	16	143
2014	EL-07	42	17	12	21	8	0	0	58	29	24
2011	EL	30	29	18	10	9	4	0	61	19	444
2011	EL-03	38	27	13	9	9	4	0	67	19	45
2011	EL-04	24	30	14	18	11	2	0	56	30	90
2011	EL-05	32	33	15	7	7	5	0	69	15	84
2011	EL-06	32	27	22	6	8	4	0	62	15	142
2011	EL-07	25	32	14	14	14	0	0	57	29	28
2008	EL	31	30	18	11	8	2	1	62	19	309
2008	EL-03	32	29	16	16	6	0	0	61	23	31
2008	EL-04	21	37	21	6	12	4	0	60	18	52
2008	EL-05	33	24	13	13	9	2	4	62	24	45
2008	EL-06	32	29	20	11	6	2	1	63	17	123
2008	EL-07	43	35	9	9	4	0	0	78	13	23

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EL	15	58	27	301
2017	EL-03	17	51	32	17
2017	EL-04	13	64	23	48
2017	EL-05	14	59	27	55
2017	EL-06	15	57	27	142
2017	EL-07	25	45	30	20
2014	EL	12	59	29	365
2014	EL-03	8	68	24	24
2014	EL-04	14	56	30	79
2014	EL-05	16	57	27	55
2014	EL-06	7	61	32	143
2014	EL-07	21	46	33	24
2011	EL	11	63	25	444
2011	EL-03	16	60	24	45
2011	EL-04	6	59	36	90
2011	EL-05	13	62	25	84
2011	EL-06	15	64	21	142
2011	EL-07	11	64	25	28

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EL	51	13	19	13	2	2	45
2017	EL-06	55	18	18	9	0	0	22
2014	EL	46	12	20	16	9999	5	42
2014	EL-04	55	13	24	0	9999	8	11
2014	EL-06	30	10	40	20	9999	0	10
2011	EL	52	14	22	6	9999	6	50
2011	EL-05	60	30	10	0	9999	0	10
2011	EL-06	52	10	24	5	9999	10	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	13	87	301
2017	EL-04	17	83	48
2017	EL-06	9	91	142
2017	EL-07	0	100	20
2014	EL	15	85	365
2014	EL-03	37	63	24
2014	EL-04	22	78	79
2014	EL-06	9	91	143

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EL	81	33
2017	EL-06	77	13
2014	EL	62	49
2014	EL-04	56	16
2014	EL-06	62	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EL	44	33
2017	EL-06	54	13
2014	EL	52	49
2014	EL-04	75	16
2014	EL-06	38	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EL	33
2017	EL-06	13
2014	EL	49
2014	EL-04	16
2014	EL-06	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	EL	14	33
2014	EL	11	49

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	EL-06	13
2014	EL	49
2014	EL-04	16
2014	EL-06	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EL	42	33
2017	EL-06	54	13
2014	EL	34	50
2014	EL-04	28	17
2014	EL-06	38	13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EL	17	33
2014	EL	44	50
2014	EL-04	48	17
2014	EL-06	38	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EL	48	33
2017	EL-06	62	13
2014	EL	45	50
2014	EL-06	54	13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EL	50	33
2017	EL-06	69	13
2014	EL	30	50
2014	EL-06	38	13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EL	23	33
2014	EL	38	50
2014	EL-04	38	17
2014	EL-06	38	13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EL	49	33
2017	EL-06	62	13
2014	EL	42	50
2014	EL-04	35	17
2014	EL-06	62	13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EL	41	33
2017	EL-06	54	13
2014	EL	34	50

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	EL-06	0	13
2014	EL-06	0	13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	EL-06	0	13
2014	EL	17	50

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EL	38	33
2017	EL-06	38	13
2014	EL	46	50
2014	EL-04	63	17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EL	32	33
2014	EL	31	50
2014	EL-04	30	17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EL	49	33
2014	EL	44	50
2014	EL-04	38	17
2014	EL-06	46	13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EL	36	33
2014	EL	21	50

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EL	16	33
2017	EL-06	0	13
2014	EL-06	0	13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	EL	28	33
2014	EL	25	50
2014	EL-04	28	17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	EL-06	0	13
2014	EL	9	50

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EL	0	33
2017	EL-06	0	13
2014	EL	13	50

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EL	27	33
2017	EL-06	54	13
2014	EL	18	50

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EL	28	30
2014	EL	11	45

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	EL	18	30

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	EL-06	0	13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EL-06	0	13
2014	EL-06	0	12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EL	0	30
2017	EL-06	0	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	EL	14	30
2014	EL	11	45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EL	33	30
2017	EL-06	62	13
2014	EL	49	45
2014	EL-04	53	13
2014	EL-06	50	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EL	52	30
2017	EL-06	85	13
2014	EL	49	45
2014	EL-04	49	13
2014	EL-06	58	12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EL	0	30
2017	EL-06	0	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EL	15	30
2014	EL	19	45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	98	2	33
2017	EL-06	100	0	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	27	27	21	5	4	13	2	63	11	301
2017	EL-03	26	15	29	18	0	12	0	47	21	17
2017	EL-04	33	16	21	7	7	12	4	58	17	48
2017	EL-05	22	38	12	9	2	15	2	72	13	55
2017	EL-06	28	25	24	4	2	15	3	64	7	142
2017	EL-07	30	40	15	0	0	15	0	82	0	20
2014	EL	21	27	20	6	7	15	4	60	16	365
2014	EL-03	21	28	26	8	10	7	0	53	20	24
2014	EL-04	20	31	17	8	10	12	3	59	21	79
2014	EL-05	18	29	15	7	2	20	9	66	12	55
2014	EL-06	23	22	24	5	3	20	3	58	11	143
2014	EL-07	17	42	21	8	4	8	0	64	14	24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	42	34	17	2	3	2	0	78	5	301
2017	EL-03	31	27	38	0	5	0	0	58	5	17
2017	EL-04	49	27	15	5	4	0	0	75	9	48
2017	EL-05	40	41	12	4	2	2	0	82	5	55
2017	EL-06	46	30	18	2	1	3	1	78	3	142
2017	EL-07	40	45	10	0	0	5	0	89	0	20
2014	EL	31	36	18	7	4	4	0	70	12	365
2014	EL-03	31	35	17	7	10	0	0	66	17	24
2014	EL-04	28	35	16	11	6	5	0	65	18	79
2014	EL-05	27	36	25	5	2	5	0	66	8	55
2014	EL-06	37	34	20	3	3	3	0	73	6	143
2014	EL-07	33	54	13	0	0	0	0	87	0	24
2011	EL	38	34	16	6	3	3	0	75	9	442
2011	EL-03	40	47	11	2	0	0	0	87	2	45
2011	EL-04	38	28	12	10	4	6	1	71	16	89
2011	EL-05	42	31	15	6	1	5	0	76	8	84
2011	EL-06	38	36	16	6	3	1	0	76	9	141
2011	EL-07	39	25	29	0	4	4	0	67	4	28

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	47	46	3	2	0	0	0	94	2	301
2017	EL-03	30	60	5	0	5	0	0	90	5	17
2017	EL-04	47	47	6	0	0	0	0	94	0	48
2017	EL-05	40	55	2	4	0	0	0	95	4	55
2017	EL-06	51	40	4	4	0	1	0	92	4	142
2017	EL-07	70	30	0	0	0	0	0	100	0	20
2014	EL	42	47	7	2	0	1	0	90	3	365
2014	EL-03	37	46	8	8	0	0	0	83	8	24
2014	EL-04	32	51	13	2	0	2	0	84	2	79
2014	EL-05	29	63	2	4	2	2	0	93	5	55
2014	EL-06	48	47	3	1	0	1	0	95	1	143
2014	EL-07	71	25	4	0	0	0	0	96	0	24
2011	EL	32	54	8	3	2	1	0	87	5	444
2011	EL-03	24	58	13	2	0	2	0	84	2	45
2011	EL-04	24	58	12	4	0	0	1	83	4	90
2011	EL-05	27	55	8	5	4	1	0	83	8	84
2011	EL-06	40	49	4	3	3	1	0	90	6	142
2011	EL-07	50	46	4	0	0	0	0	96	0	28
2008	EL	34	49	10	6	1	0	0	83	7	309
2008	EL-03	39	39	10	13	0	0	0	77	13	31
2008	EL-04	19	44	29	6	2	0	0	63	8	52
2008	EL-05	22	60	11	4	0	0	2	84	5	45
2008	EL-06	41	50	4	4	1	0	0	91	5	123
2008	EL-07	70	22	9	0	0	0	0	91	0	23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	15	34	25	8	6	10	2	56	15	300
2017	EL-03	0	30	31	0	24	10	5	35	28	17
2017	EL-04	14	43	22	10	3	6	2	62	14	48
2017	EL-05	19	33	27	5	6	9	0	57	13	54
2017	EL-06	17	25	28	8	4	15	3	51	15	142
2017	EL-07	25	35	25	0	5	0	10	67	6	20
2014	EL	15	30	26	10	9	9	2	50	21	365
2014	EL-03	15	22	24	18	10	7	3	42	32	24
2014	EL-04	14	32	23	12	14	4	0	48	27	79
2014	EL-05	12	34	20	7	9	16	2	57	20	55
2014	EL-06	15	29	30	8	3	13	3	52	12	143
2014	EL-07	13	29	29	21	4	4	0	44	26	24
2011	EL	9	30	26	12	10	10	3	45	25	443
2011	EL-03	11	29	27	7	4	16	7	51	14	45
2011	EL-04	10	29	24	13	14	7	2	43	30	90
2011	EL-05	5	39	20	12	5	15	4	54	21	84
2011	EL-06	11	24	26	14	9	13	4	41	28	142
2011	EL-07	11	18	43	11	7	7	4	32	20	28

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	40	40	9	6	1	3	0	83	8	301
2017	EL-03	22	45	12	12	0	10	0	73	13	17
2017	EL-04	36	49	4	6	3	2	0	87	9	48
2017	EL-05	50	31	14	4	0	0	2	82	4	55
2017	EL-06	41	37	11	8	0	4	0	80	9	142
2017	EL-07	40	45	0	5	0	10	0	94	6	20
2014	EL	44	34	14	4	2	2	0	80	6	365
2014	EL-03	41	34	18	3	3	0	0	75	7	24
2014	EL-04	42	37	14	4	2	1	0	79	7	79
2014	EL-05	41	38	14	2	2	4	0	81	4	55
2014	EL-06	47	34	12	4	1	1	0	82	6	143
2014	EL-07	50	29	8	8	0	4	0	83	9	24
2011	EL	36	36	16	7	2	3	0	74	9	444
2011	EL-03	33	38	18	4	2	4	0	74	7	45
2011	EL-04	28	42	20	8	0	2	0	72	8	90
2011	EL-05	36	35	17	4	5	5	0	74	9	84
2011	EL-06	43	30	13	6	4	4	0	76	10	142
2011	EL-07	43	32	21	4	0	0	0	75	4	28
2008	EL	33	38	13	9	5	2	0	73	14	309
2008	EL-03	16	45	26	6	6	0	0	61	13	31
2008	EL-04	29	37	15	10	8	2	0	67	18	52
2008	EL-05	31	42	9	13	0	2	2	77	14	45
2008	EL-06	36	39	8	8	7	2	0	77	15	123
2008	EL-07	48	17	17	9	4	4	0	68	14	23

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	29	37	17	8	3	5	0	70	12	300
2017	EL-03	10	30	24	19	0	17	0	48	23	17
2017	EL-04	29	48	6	8	6	4	0	80	14	47
2017	EL-05	32	35	27	4	2	2	0	68	5	55
2017	EL-06	31	36	18	8	3	4	0	70	12	142
2017	EL-07	30	40	0	10	5	15	0	82	18	20
2014	EL	30	35	15	11	6	2	0	66	18	365
2014	EL-03	36	29	13	13	8	0	0	65	22	24
2014	EL-04	27	34	15	14	7	2	0	63	22	79
2014	EL-05	34	36	16	5	4	5	0	74	9	55
2014	EL-06	33	37	16	7	4	2	1	72	12	143
2014	EL-07	29	38	17	8	8	0	0	67	17	24
2011	EL	24	38	17	8	7	6	0	66	16	444
2011	EL-03	24	47	7	11	0	11	0	80	13	45
2011	EL-04	21	39	23	10	3	3	0	62	14	90
2011	EL-05	25	42	15	4	5	10	0	74	9	84
2011	EL-06	30	34	12	6	11	7	0	69	18	142
2011	EL-07	29	32	29	0	11	0	0	61	11	28
2008	EL	32	32	11	12	9	4	0	67	22	309
2008	EL-03	32	26	13	16	3	10	0	64	21	31
2008	EL-04	27	31	17	12	12	2	0	59	24	52
2008	EL-05	36	38	7	13	4	2	0	75	18	45
2008	EL-06	35	31	8	10	13	3	0	68	24	123
2008	EL-07	39	26	4	13	9	9	0	71	24	23

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	3	97	301
2017	EL-04	0	100	48
2017	EL-07	0	100	20
2014	EL	7	93	362
2014	EL-04	13	87	79
2014	EL-05	0	100	55
2014	EL-06	4	96	141

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	23	24	29	2	2	17	2	59	5	300
2017	EL-03	14	15	54	0	0	17	0	35	0	17
2017	EL-04	30	28	19	2	5	13	2	69	9	48
2017	EL-05	26	35	20	5	0	12	2	70	6	55
2017	EL-06	23	20	32	1	1	21	2	56	2	142
2017	EL-07	26	32	21	0	0	16	5	73	0	19
2014	EL	23	23	23	1	4	20	5	62	7	364
2014	EL-03	27	29	17	0	10	14	3	68	12	24
2014	EL-04	25	22	27	3	2	18	3	59	7	79
2014	EL-05	16	25	27	0	2	21	9	59	3	55
2014	EL-06	24	24	22	1	2	23	5	66	4	142
2014	EL-07	29	17	25	0	4	21	4	61	5	24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	39	35	17	4	1	2	1	76	6	301
2017	EL-03	31	39	25	5	0	0	0	70	5	17
2017	EL-04	41	34	17	4	2	2	0	76	6	48
2017	EL-05	36	41	12	7	2	2	0	78	9	55
2017	EL-06	44	30	18	2	1	4	1	78	3	142
2017	EL-07	30	55	10	0	0	5	0	89	0	20
2014	EL	34	33	18	3	3	9	0	74	6	364
2014	EL-03	27	48	16	0	5	4	0	78	5	23
2014	EL-04	32	28	26	4	2	7	0	65	7	79
2014	EL-05	33	32	17	0	2	14	2	77	2	55
2014	EL-06	38	34	17	1	2	8	0	78	4	143
2014	EL-07	46	33	13	4	0	4	0	83	4	24
2011	EL	38	37	14	3	2	5	0	79	6	443
2011	EL-03	44	31	16	0	0	9	0	83	0	45
2011	EL-04	36	36	13	7	4	4	0	74	12	90
2011	EL-05	40	39	10	5	1	5	0	84	6	84
2011	EL-06	44	33	13	3	3	4	0	80	6	141
2011	EL-07	32	39	21	0	0	7	0	77	0	28

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	23	23	19	18	17	47	35	299
2017	EL-03	21	19	12	5	43	40	48	17
2017	EL-04	21	25	28	11	15	46	26	48
2017	EL-05	18	20	14	26	22	38	48	55
2017	EL-06	31	22	18	18	11	53	29	140
2017	EL-07	10	30	20	15	25	40	40	20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	28	30	23	11	9	57	20	301
2017	EL-03	48	24	0	18	10	72	28	17
2017	EL-04	32	32	15	13	8	64	21	48
2017	EL-05	24	27	29	14	5	51	19	55
2017	EL-06	24	26	27	12	11	50	23	142
2017	EL-07	20	30	30	5	15	50	20	20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	34	29	23	10	4	0	63	14	299
2017	EL-03	46	27	23	0	5	0	72	5	17
2017	EL-04	36	34	13	15	0	2	71	15	48
2017	EL-05	32	25	29	12	2	0	57	14	55
2017	EL-06	29	29	27	7	7	0	59	14	140
2017	EL-07	50	25	5	15	5	0	75	20	20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	20	27	23	17	13	0	47	30	299
2017	EL-03	24	22	19	0	35	0	46	35	17
2017	EL-04	26	19	25	15	13	2	46	29	48
2017	EL-05	19	23	19	28	11	0	42	39	55
2017	EL-06	13	31	28	16	12	0	44	28	140
2017	EL-07	20	40	5	20	15	0	60	35	20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	53	24	8	5	2	1	6	83	8	300
2017	EL-03	69	5	10	0	0	7	10	89	0	17
2017	EL-04	62	17	10	2	4	2	3	84	6	48
2017	EL-05	55	18	5	13	0	0	8	80	14	54
2017	EL-06	46	30	9	4	3	0	8	83	7	142
2017	EL-07	55	25	10	5	5	0	0	80	10	20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	42	34	17	4	2	0	76	7	299
2017	EL-03	71	15	14	0	0	0	86	0	17
2017	EL-04	42	29	25	4	0	0	72	4	48
2017	EL-05	39	39	18	2	0	3	80	2	55
2017	EL-06	40	36	16	5	3	0	76	8	140
2017	EL-07	45	35	5	5	10	0	80	15	20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	29	36	21	10	2	1	1	67	12	299
2017	EL-03	43	10	18	24	0	0	5	56	25	17
2017	EL-04	30	31	25	13	0	0	2	62	13	48
2017	EL-05	26	43	20	9	0	2	0	70	9	55
2017	EL-06	25	44	16	11	3	1	1	70	14	140
2017	EL-07	35	35	30	0	0	0	0	70	0	20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	25	32	23	16	4	0	57	20	299
2017	EL-03	36	26	17	16	5	0	62	21	17
2017	EL-04	28	28	24	17	2	2	56	19	48
2017	EL-05	20	38	20	18	4	0	58	21	55
2017	EL-06	21	33	27	16	4	0	54	19	140
2017	EL-07	45	25	10	15	5	0	70	20	20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	28	33	21	12	5	0	1	62	17	299
2017	EL-03	17	24	34	21	5	0	0	41	25	17
2017	EL-04	38	29	17	6	8	0	2	69	14	48
2017	EL-05	26	42	12	11	4	3	3	72	15	55
2017	EL-06	25	31	24	14	4	0	1	57	18	140
2017	EL-07	35	30	30	5	0	0	0	65	5	20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	37	35	15	7	4	1	0	73	11	296
2017	EL-03	60	12	13	0	10	5	0	76	10	17
2017	EL-04	44	29	13	8	4	2	0	75	12	48
2017	EL-05	36	37	20	4	0	3	0	75	4	53
2017	EL-06	25	45	16	9	4	0	1	70	14	139
2017	EL-07	50	25	5	10	10	0	0	75	20	20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	59	25	11	3	2	1	85	5	301
2017	EL-03	68	13	14	0	5	0	81	5	17
2017	EL-04	53	32	10	5	0	0	85	5	48
2017	EL-05	57	25	12	4	0	3	84	4	55
2017	EL-06	63	24	8	2	2	1	87	4	142
2017	EL-07	50	35	10	5	0	0	85	5	20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	81	11	3	4	1	0	92	5	299
2017	EL-03	67	25	7	0	0	0	93	0	17
2017	EL-04	81	12	0	7	0	0	93	7	47
2017	EL-05	76	15	4	4	2	0	91	5	54
2017	EL-06	85	6	5	2	1	1	91	4	142
2017	EL-07	100	0	0	0	0	0	100	0	20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	59	27	10	2	2	1	0	86	4	301
2017	EL-03	58	22	21	0	0	0	0	79	0	17
2017	EL-04	53	34	4	4	3	2	0	89	7	48
2017	EL-05	55	25	14	2	2	3	0	82	4	55
2017	EL-06	63	25	8	1	1	0	1	89	3	142
2017	EL-07	75	5	20	0	0	0	0	80	0	20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	63	25	7	3	1	0	0	88	4	300
2017	EL-03	62	21	10	0	7	0	0	83	7	17
2017	EL-04	57	34	8	2	0	0	0	90	2	48
2017	EL-05	62	19	9	4	4	3	0	84	7	55
2017	EL-06	67	21	8	3	1	0	1	89	4	141
2017	EL-07	70	30	0	0	0	0	0	100	0	20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	62	9	3	2	2	1	21	91	4	299
2017	EL-03	83	7	0	0	0	0	10	100	0	17
2017	EL-04	75	6	0	0	0	2	17	100	0	48
2017	EL-05	55	9	5	2	0	2	27	90	2	55
2017	EL-06	57	10	4	2	1	0	26	90	4	141
2017	EL-07	60	15	10	0	10	0	5	79	11	20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	70	16	8	2	0	4	90	2	299
2017	EL-03	76	17	7	0	0	0	93	0	17
2017	EL-04	80	12	6	0	0	2	94	0	47
2017	EL-05	71	9	9	2	0	10	88	2	55
2017	EL-06	67	18	7	3	1	4	90	3	141
2017	EL-07	75	15	10	0	0	0	90	0	20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	76	16	3	2	2	0	1	93	3	299
2017	EL-03	50	40	10	0	0	0	0	90	0	17
2017	EL-04	76	14	4	0	2	2	2	94	2	48
2017	EL-05	73	22	2	2	2	0	0	95	4	54
2017	EL-06	81	9	4	3	3	0	1	91	6	141
2017	EL-07	95	5	0	0	0	0	0	100	0	20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	61	26	11	2	1	87	2	300
2017	EL-03	62	25	7	5	0	88	5	17
2017	EL-04	61	27	10	0	2	90	0	48
2017	EL-05	64	18	16	2	0	82	2	54
2017	EL-06	61	27	11	1	1	89	1	142
2017	EL-07	70	15	10	5	0	85	5	20

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	16	33	35	11	4	0	50	15	300
2017	EL-03	27	26	29	13	5	0	53	18	17
2017	EL-04	20	43	20	17	0	0	64	17	47
2017	EL-05	19	28	44	5	4	0	47	9	55
2017	EL-06	14	30	41	11	4	1	44	15	142
2017	EL-07	10	40	25	10	15	0	50	25	20

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	4	13	40	28	14	0	43	17	299
2017	EL-03	0	23	10	38	29	0	68	23	17
2017	EL-04	4	7	39	43	7	0	50	11	48
2017	EL-05	0	9	50	28	13	0	41	9	54
2017	EL-06	4	14	42	25	14	1	39	18	142
2017	EL-07	10	25	35	5	25	0	30	35	20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	22	38	23	8	5	4	0	63	13	300
2017	EL-03	17	38	19	16	5	5	0	58	22	17
2017	EL-04	34	31	13	6	8	8	0	71	15	48
2017	EL-05	11	36	40	7	0	6	0	50	8	55
2017	EL-06	25	41	20	8	4	2	1	68	12	141
2017	EL-07	15	45	25	5	5	5	0	63	11	20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	17	41	21	11	5	3	0	61	17	301
2017	EL-03	10	34	31	9	5	12	0	49	15	17
2017	EL-04	18	29	24	21	4	4	0	50	26	48
2017	EL-05	12	47	26	7	2	6	0	63	9	55
2017	EL-06	23	41	20	8	6	1	1	65	14	142
2017	EL-07	15	60	10	10	0	5	0	79	11	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	11	89	301
2017	EL-04	13	87	48
2017	EL-06	8	92	142
2017	EL-07	0	100	20
2014	EL	12	88	363
2014	EL-03	33	67	23
2014	EL-04	13	87	78
2014	EL-06	8	92	143

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EL	61	39	29
2017	EL-06	67	33	12
2014	EL	78	22	39
2014	EL-06	67	33	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	53	27	8	0	12	0	0	80	12	18
2014	EL	63	24	0	3	8	0	3	89	11	30

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	22	28	23	8	15	4	23	77	301
2017	EL-03	24	12	25	7	22	10	27	73	17
2017	EL-04	13	39	30	6	9	4	13	87	48
2017	EL-05	22	27	21	13	12	4	23	77	55
2017	EL-06	26	28	18	8	15	4	27	73	142
2017	EL-07	30	20	20	0	30	0	30	70	20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EL	12	218
2017	EL-03	29	11
2017	EL-04	14	40
2017	EL-05	10	41
2017	EL-06	7	97
2017	EL-07	7	14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EL	23	218
2017	EL-03	31	11
2017	EL-04	14	40
2017	EL-05	33	41
2017	EL-06	21	97
2017	EL-07	21	14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EL	7	218
2017	EL-03	18	11
2017	EL-04	13	40
2017	EL-05	5	41
2017	EL-06	3	97
2017	EL-07	7	14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EL	42	218
2017	EL-03	65	11
2017	EL-04	39	40
2017	EL-05	36	41
2017	EL-06	39	97
2017	EL-07	21	14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EL	2	218
2017	EL-03	11	11
2017	EL-04	0	40
2017	EL-05	2	41
2017	EL-06	1	97
2017	EL-07	0	14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EL	56	218
2017	EL-03	35	11
2017	EL-04	59	40
2017	EL-05	59	41
2017	EL-06	62	97
2017	EL-07	50	14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EL	10	32	18	14	5	22	215
2017	EL-03	7	20	11	29	0	32	11
2017	EL-04	17	47	11	9	5	11	40
2017	EL-05	13	33	20	7	5	21	41
2017	EL-06	7	25	22	16	4	25	95
2017	EL-07	0	14	29	14	7	36	14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	7	18	22	15	23	2	13	30	45	220
2017	EL-03	0	0	42	18	32	0	7	0	55	11
2017	EL-04	13	9	21	13	20	4	20	30	43	40
2017	EL-05	8	12	17	10	33	0	20	25	54	41
2017	EL-06	8	25	20	17	17	2	10	38	39	99
2017	EL-07	0	14	36	14	29	0	7	15	46	14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EL	1	7	19	14	48	2	8	9	69	220
2017	EL-03	0	0	42	0	51	0	7	0	55	11
2017	EL-04	2	9	14	21	32	6	15	15	68	40
2017	EL-05	4	7	14	14	50	0	11	12	72	41
2017	EL-06	1	7	19	16	52	1	4	9	71	99
2017	EL-07	0	7	21	7	57	0	7	8	69	14

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - EL

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)