2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - ED

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	40	51	2	5	2	91	7	121
2017	ED-01	27	65	0	5	3	92	8	37
2017	ED-02	46	47	5	2	0	93	2	43
2017	ED-03	48	43	0	5	5	90	10	21
2014	ED	36	49	8	6	1	85	7	118
2014	ED-01	33	55	5	5	2	87	7	55
2014	ED-02	35	49	8	8	0	84	8	37
2014	ED-03	50	33	17	0	0	83	0	12
2011	ED	36	49	5	10	1	85	10	153
2011	ED-01	36	50	4	8	1	86	10	72
2011	ED-02	43	45	2	9	0	89	9	44
2011	ED-03	42	42	8	8	0	83	8	12
2011	ED-04	20	50	20	10	0	70	10	10
2008	ED	38	48	2	9	3	86	12	108
2008	ED-01	39	47	2	8	3	86	12	59
2008	ED-02	30	57	0	13	0	87	13	30
2008	ED-03	60	30	0	0	10	90	10	10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	63	26	3	7	0	2	91	7	120
2017	ED-01	51	38	5	5	0	0	89	5	37
2017	ED-02	72	19	2	7	0	0	91	7	43
2017	ED-03	80	15	0	5	0	0	95	5	20
2014	ED	58	30	7	3	3	0	87	6	118
2014	ED-01	51	36	9	2	2	0	87	4	55
2014	ED-02	65	27	0	8	0	0	92	8	37
2014	ED-03	67	17	8	0	8	0	83	8	12
2011	ED	62	25	5	7	1	0	87	8	153
2011	ED-01	64	25	6	3	3	0	89	6	72
2011	ED-02	64	20	5	11	0	0	84	11	44
2011	ED-03	75	17	0	8	0	0	92	8	12
2011	ED-04	40	40	10	10	0	0	80	10	10
2008	ED	63	30	3	3	2	0	93	5	108
2008	ED-01	54	39	3	2	2	0	93	3	59
2008	ED-02	77	17	3	3	0	0	93	3	30
2008	ED-03	80	10	0	0	10	0	90	10	10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	60	22	6	7	4	1	82	12	121
2017	ED-01	65	27	3	5	0	0	92	5	37
2017	ED-02	58	21	9	9	2	0	79	12	43
2017	ED-03	62	14	5	5	14	0	76	19	21
2014	ED	58	23	7	9	3	1	81	12	118
2014	ED-01	58	20	11	5	4	2	80	9	55
2014	ED-02	57	27	3	14	0	0	84	14	37
2014	ED-03	67	17	0	17	0	0	83	17	12
2011	ED	63	21	7	5	5	0	84	10	153
2011	ED-01	69	13	10	1	7	0	82	8	72
2011	ED-02	59	30	5	5	2	0	89	7	44
2011	ED-03	58	33	0	8	0	0	92	8	12
2011	ED-04	30	20	10	30	10	0	50	40	10
2008	ED	51	28	6	11	3	2	80	14	108
2008	ED-01	58	22	7	10	2	2	81	12	59
2008	ED-02	47	33	0	13	3	3	83	17	30
2008	ED-03	50	20	10	10	10	0	70	20	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	49	39	6	5	1	88	6	121
2017	ED-01	38	51	5	5	0	89	5	37
2017	ED-02	56	35	5	5	0	91	5	43
2017	ED-03	48	29	10	10	5	76	14	21
2014	ED	50	33	8	8	2	83	9	118
2014	ED-01	47	40	7	4	2	87	5	55
2014	ED-02	51	33	3	11	3	84	14	37
2014	ED-03	58	0	17	25	0	58	25	12
2011	ED	42	39	6	8	5	81	13	153
2011	ED-01	36	47	10	4	3	83	7	72
2011	ED-02	39	39	5	16	2	77	18	44
2011	ED-03	58	25	0	0	17	83	17	12
2011	ED-04	70	10	0	10	10	80	20	10

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	33	10	14	8	0	2	67	23	120
2017	ED-01	27	32	14	24	0	0	3	61	25	37
2017	ED-02	40	31	10	14	5	0	0	71	19	42
2017	ED-03	29	38	5	5	24	0	0	67	29	21
2014	ED	30	33	14	14	8	1	0	63	23	118
2014	ED-01	25	29	16	16	13	0	0	55	29	55
2014	ED-02	35	35	8	16	5	0	0	70	22	37
2014	ED-03	17	50	17	8	8	0	0	67	17	12
2011	ED	22	37	10	21	7	1	3	61	29	153
2011	ED-01	21	39	10	22	7	1	0	61	30	72
2011	ED-02	23	34	9	23	7	0	5	60	31	44
2011	ED-03	25	42	0	17	0	0	17	80	20	12
2011	ED-04	20	40	20	10	10	0	0	60	20	10
2008	ED	31	44	11	10	4	0	0	75	14	108
2008	ED-01	29	42	12	14	3	0	0	71	17	59
2008	ED-02	33	43	13	7	3	0	0	77	10	30
2008	ED-03	40	40	10	0	10	0	0	80	10	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	57	33	7	1	2	90	3	121
2017	ED-01	62	32	3	0	3	95	3	37
2017	ED-02	46	47	5	2	0	93	2	43
2017	ED-03	71	14	5	0	10	86	10	21
2014	ED	63	30	4	3	0	92	3	118
2014	ED-01	64	29	4	4	0	93	4	55
2014	ED-02	54	35	5	5	0	89	5	37
2014	ED-03	67	33	0	0	0	100	0	12
2011	ED	57	32	7	1	3	89	5	153
2011	ED-01	64	26	7	0	3	90	3	72
2011	ED-02	50	32	9	5	5	82	9	44
2011	ED-03	50	42	8	0	0	92	0	12
2011	ED-04	50	50	0	0	0	100	0	10
2008	ED	56	39	4	2	0	94	2	108
2008	ED-01	53	46	2	0	0	98	0	59
2008	ED-02	50	33	10	7	0	83	7	30
2008	ED-03	70	30	0	0	0	100	0	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	65	25	4	4	2	90	6	121
2017	ED-01	65	27	5	3	0	92	3	37
2017	ED-02	56	35	0	9	0	91	9	43
2017	ED-03	86	0	5	0	10	86	10	21
2014	ED	69	25	3	3	0	93	3	118
2014	ED-01	75	20	4	2	0	95	2	55
2014	ED-02	51	38	3	8	0	89	8	37
2014	ED-03	75	25	0	0	0	100	0	12
2011	ED	61	29	3	5	2	90	7	153
2011	ED-01	68	29	1	1	0	97	1	72
2011	ED-02	48	32	7	11	2	80	14	44
2011	ED-03	58	25	0	8	8	83	17	12
2011	ED-04	70	30	0	0	0	100	0	10
2008	ED	63	35	1	2	0	97	2	107
2008	ED-01	69	31	0	0	0	100	0	59
2008	ED-02	47	43	3	7	0	90	7	30

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	54	36	7	2	1	90	2	121
2017	ED-01	43	43	8	5	0	86	5	37
2017	ED-02	58	33	7	0	2	91	2	43
2017	ED-03	57	29	14	0	0	86	0	21
2014	ED	49	36	9	3	3	85	6	118
2014	ED-01	47	36	11	2	4	84	5	55
2014	ED-02	51	41	3	5	0	92	5	37
2014	ED-03	50	17	17	8	8	67	17	12

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	52	30	8	3	5	1	1	83	8	121
2017	ED-01	49	32	8	5	5	0	0	81	11	37
2017	ED-02	59	26	14	0	0	2	0	86	0	43
2017	ED-03	38	38	0	5	14	0	5	80	20	21
2014	ED	47	27	8	8	8	0	2	75	16	118
2014	ED-01	35	33	9	11	13	0	0	67	24	55
2014	ED-02	60	19	8	5	5	0	3	80	11	37
2014	ED-03	50	33	0	17	0	0	0	83	17	12
2011	ED	35	36	14	7	6	2	1	72	13	153
2011	ED-01	35	36	13	7	4	4	1	75	12	72
2011	ED-02	43	32	16	7	2	0	0	75	9	44
2011	ED-03	17	50	8	8	17	0	0	67	25	12
2011	ED-04	10	40	20	10	20	0	0	50	30	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	29	18	7	9	11	1	25	63	27	121
2017	ED-01	16	14	3	16	11	3	38	50	45	37
2017	ED-02	42	18	9	7	5	0	19	74	14	43
2017	ED-03	19	33	10	10	14	0	14	61	28	21
2014	ED	24	19	12	7	14	3	22	57	27	118
2014	ED-01	13	11	15	5	20	4	33	37	40	55
2014	ED-02	27	30	8	8	8	3	16	70	20	37
2014	ED-03	33	25	17	17	8	0	0	58	25	12
2011	ED	18	29	13	7	18	1	15	56	29	153
2011	ED-01	10	35	13	4	14	1	24	59	24	72
2011	ED-02	34	25	11	5	16	0	9	65	23	44
2011	ED-03	25	42	8	8	17	0	0	67	25	12
2011	ED-04	0	20	30	20	30	0	0	20	50	10
2008	ED	25	23	8	15	10	2	16	59	31	107
2008	ED-01	22	22	12	9	10	2	22	59	25	58
2008	ED-02	23	30	3	20	10	0	13	62	35	30
2008	ED-03	50	10	10	10	10	10	0	67	22	10

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	49	35	8	4	3	84	7	121
2017	ED-01	59	24	8	5	3	84	8	37
2017	ED-02	37	54	2	5	2	91	7	43
2017	ED-03	57	29	0	5	10	86	14	21
2014	ED	46	37	9	3	4	83	8	118
2014	ED-01	47	35	15	0	4	82	4	55
2014	ED-02	43	38	5	8	5	81	14	37
2014	ED-03	58	25	8	0	8	83	8	12
2011	ED	52	31	9	5	3	83	9	152
2011	ED-01	58	28	10	3	1	86	4	71
2011	ED-02	48	30	7	11	5	77	16	44
2011	ED-03	67	17	8	0	8	83	8	12
2011	ED-04	30	50	10	10	0	80	10	10
2008	ED	52	36	8	1	3	88	4	107
2008	ED-01	59	34	7	0	0	93	0	58
2008	ED-02	40	37	10	3	10	77	13	30
2008	ED-03	60	30	10	0	0	90	0	10

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	28	43	13	8	8	0	71	17	120
2017	ED-01	31	31	14	8	17	0	61	25	36
2017	ED-02	21	53	14	9	2	0	74	12	43
2017	ED-03	29	43	10	10	10	0	71	19	21
2014	ED	26	33	16	13	11	0	60	24	117
2014	ED-01	24	35	13	18	11	0	58	29	55
2014	ED-02	33	28	17	11	11	0	61	22	36
2014	ED-03	33	25	25	0	17	0	58	17	12
2011	ED	21	41	19	11	8	1	62	19	154
2011	ED-01	16	40	25	12	5	1	57	18	73
2011	ED-02	30	36	14	11	9	0	66	20	44
2011	ED-03	8	67	25	0	0	0	75	0	12
2011	ED-04	10	40	20	20	10	0	50	30	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	39	38	11	7	6	77	12	121
2017	ED-01	43	32	11	11	3	76	14	37
2017	ED-02	39	44	12	2	2	84	5	43
2017	ED-03	24	38	5	14	19	62	33	21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	48	42	4	3	3	0	0	90	6	120
2017	ED-01	53	36	8	3	0	0	0	89	3	36
2017	ED-02	51	42	2	2	2	0	0	93	5	43
2017	ED-03	43	43	0	10	5	0	0	86	14	21
2014	ED	47	38	8	3	3	0	0	85	7	118
2014	ED-01	45	40	7	2	5	0	0	85	7	55
2014	ED-02	43	38	14	3	3	0	0	81	5	37
2014	ED-03	58	25	8	8	0	0	0	83	8	12
2011	ED	37	46	10	3	3	0	1	84	7	154
2011	ED-01	34	45	14	3	3	0	1	81	6	73
2011	ED-02	36	52	9	2	0	0	0	89	2	44
2011	ED-03	58	33	0	0	8	0	0	92	8	12
2011	ED-04	20	50	0	20	10	0	0	70	30	10
2008	ED	53	31	6	7	0	2	0	86	8	108
2008	ED-01	59	27	2	10	0	2	0	88	10	59
2008	ED-02	37	43	13	7	0	0	0	80	7	30
2008	ED-03	60	20	10	0	0	10	0	89	0	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	34	41	14	2	9	75	11	121
2017	ED-01	35	35	14	0	16	70	16	37
2017	ED-02	32	49	14	2	2	81	5	43
2017	ED-03	33	43	10	0	14	76	14	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	57	32	8	3	2	0	88	4	120
2017	ED-01	65	24	5	3	3	0	89	5	37
2017	ED-02	47	43	7	2	0	0	90	2	42
2017	ED-03	62	29	5	0	5	0	90	5	21
2014	ED	62	29	5	0	3	1	92	3	117
2014	ED-01	57	31	6	0	4	2	91	4	54
2014	ED-02	65	24	8	0	3	0	89	3	37
2014	ED-03	75	25	0	0	0	0	100	0	12
2011	ED	57	38	3	1	1	0	95	2	154
2011	ED-01	62	34	3	1	0	0	96	1	73
2011	ED-02	55	39	5	0	2	0	93	2	44
2011	ED-03	58	33	8	0	0	0	92	0	12
2011	ED-04	50	50	0	0	0	0	100	0	10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	35	40	8	8	8	1	75	16	119
2017	ED-01	31	39	17	6	8	0	69	14	36
2017	ED-02	38	43	5	7	2	4	85	10	42
2017	ED-03	38	33	0	19	10	0	71	29	21
2014	ED	25	31	17	16	10	0	57	26	118
2014	ED-01	22	27	18	18	15	0	49	33	55
2014	ED-02	27	40	14	11	8	0	67	19	37
2014	ED-03	42	25	8	17	8	0	67	25	12
2011	ED	29	42	8	14	6	0	71	21	154
2011	ED-01	21	51	7	16	5	0	71	22	73
2011	ED-02	34	39	7	14	7	0	73	20	44
2011	ED-03	50	17	17	17	0	0	67	17	12
2011	ED-04	40	20	20	10	10	0	60	20	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	38	37	10	7	8	1	75	14	119
2017	ED-01	32	41	14	5	8	0	73	14	37
2017	ED-02	44	32	10	7	5	2	77	13	41
2017	ED-03	48	29	5	10	10	0	76	19	21
2014	ED	28	34	19	9	10	0	62	20	118
2014	ED-01	25	33	20	9	13	0	58	22	55
2014	ED-02	24	41	14	14	8	0	65	22	37
2014	ED-03	50	25	17	0	8	0	75	8	12

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	35	37	7	14	5	1	2	73	20	119
2017	ED-01	35	38	8	11	8	0	0	73	19	37
2017	ED-02	34	43	5	12	2	2	2	80	15	42
2017	ED-03	38	24	0	29	5	0	5	65	35	21
2014	ED	31	29	19	12	9	0	0	60	21	118
2014	ED-01	29	27	22	11	11	0	0	56	22	55
2014	ED-02	35	33	14	11	8	0	0	67	19	37
2014	ED-03	33	17	17	25	8	0	0	50	33	12
2011	ED	29	47	14	6	3	0	1	76	9	153
2011	ED-01	33	45	18	1	3	0	0	78	4	73
2011	ED-02	30	42	14	12	0	0	2	74	12	43
2011	ED-03	17	58	8	8	8	0	0	75	17	12
2011	ED-04	10	60	20	0	10	0	0	70	10	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	53	29	10	5	3	0	82	8	120
2017	ED-01	57	24	14	3	3	0	81	5	37
2017	ED-02	47	38	5	10	0	0	86	10	42
2017	ED-03	67	14	5	5	10	0	81	14	21
2014	ED	53	31	11	0	4	1	85	4	118
2014	ED-01	49	35	11	0	4	2	85	4	55
2014	ED-02	51	27	16	0	5	0	78	5	37
2014	ED-03	67	25	0	0	8	0	92	8	12
2011	ED	58	30	7	5	1	0	88	6	153
2011	ED-01	64	28	6	3	0	0	92	3	72
2011	ED-02	50	30	9	9	2	0	80	11	44
2011	ED-03	67	17	8	8	0	0	83	8	12
2011	ED-04	50	40	10	0	0	0	90	0	10
2008	ED	54	38	3	2	4	0	92	6	108
2008	ED-01	59	37	2	2	0	0	97	2	59
2008	ED-02	40	40	7	3	10	0	80	13	30
2008	ED-03	60	30	0	0	10	0	90	10	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	46	26	16	8	4	1	0	72	13	121
2017	ED-01	49	24	16	5	5	0	0	73	11	37
2017	ED-02	52	28	11	7	2	0	0	80	9	43
2017	ED-03	24	19	29	19	5	5	0	45	25	21
2014	ED	43	34	14	5	3	0	0	77	9	117
2014	ED-01	44	33	13	7	2	0	0	78	9	54
2014	ED-02	46	22	24	0	8	0	0	68	8	37
2014	ED-03	33	58	8	0	0	0	0	92	0	12
2011	ED	35	30	21	9	5	0	0	65	14	154
2011	ED-01	30	30	26	7	7	0	0	60	14	73
2011	ED-02	50	25	20	5	0	0	0	75	5	44
2011	ED-03	17	42	8	25	8	0	0	58	33	12
2011	ED-04	20	20	10	30	20	0	0	40	50	10
2008	ED	30	33	19	15	3	0	1	64	18	108
2008	ED-01	34	32	19	12	2	0	2	67	14	59
2008	ED-02	23	40	23	13	0	0	0	63	13	30
2008	ED-03	40	30	10	20	0	0	0	70	20	10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	6	24	36	20	11	1	2	32	31	121
2017	ED-01	3	8	49	30	5	3	3	37	11	37
2017	ED-02	7	33	23	16	16	2	2	34	41	43
2017	ED-03	5	38	43	14	0	0	0	14	43	21
2014	ED	8	21	37	19	14	1	2	33	29	117
2014	ED-01	7	9	44	20	15	2	2	37	17	54
2014	ED-02	11	30	32	14	11	0	3	25	42	37
2014	ED-03	0	50	8	33	8	0	0	42	50	12
2011	ED	6	21	35	24	9	1	3	35	29	154
2011	ED-01	4	12	36	27	12	1	7	43	18	73
2011	ED-02	7	18	34	30	9	2	0	40	26	44
2011	ED-03	17	8	58	17	0	0	0	17	25	12
2011	ED-04	0	70	30	0	0	0	0	0	70	10
2008	ED	8	18	35	22	12	0	5	36	27	108
2008	ED-01	5	12	31	27	17	0	8	48	19	59
2008	ED-02	10	23	43	13	10	0	0	23	33	30
2008	ED-03	20	40	30	10	0	0	0	10	60	10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	8	27	22	22	15	3	3	39	38	120
2017	ED-01	6	25	19	22	22	6	0	47	32	36
2017	ED-02	7	23	21	23	19	2	5	45	33	43
2017	ED-03	10	38	29	10	5	5	5	16	53	21
2014	ED	17	21	32	17	10	2	1	28	39	118
2014	ED-01	16	16	36	16	15	0	0	31	33	55
2014	ED-02	16	27	32	16	3	3	3	20	46	37
2014	ED-03	17	25	25	25	8	0	0	33	42	12
2011	ED	12	17	34	14	17	1	5	33	31	153
2011	ED-01	10	14	32	14	21	0	10	38	26	72
2011	ED-02	11	18	34	18	16	2	0	35	30	44
2011	ED-03	17	25	25	33	0	0	0	33	42	12
2011	ED-04	20	20	50	0	10	0	0	10	40	10
2008	ED	12	19	31	15	19	1	4	35	32	107
2008	ED-01	9	12	29	22	22	0	5	47	22	58
2008	ED-02	17	27	33	3	13	3	3	18	46	30
2008	ED-03	30	40	30	0	0	0	0	0	70	10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	17	20	34	11	10	1	7	23	40	121
2017	ED-01	14	22	35	14	8	3	5	24	38	37
2017	ED-02	16	14	35	12	16	2	5	30	33	43
2017	ED-03	19	29	33	10	5	0	5	15	50	21
2014	ED	18	25	30	12	13	1	2	26	44	118
2014	ED-01	16	22	27	13	18	2	2	32	40	55
2014	ED-02	16	38	27	11	5	0	3	17	56	37
2014	ED-03	25	8	33	17	17	0	0	33	33	12
2011	ED	18	22	29	16	7	3	5	25	44	152
2011	ED-01	18	18	21	19	10	6	8	34	42	72
2011	ED-02	11	18	48	16	5	0	2	21	30	44
2011	ED-03	17	33	25	25	0	0	0	25	50	12
2008	ED	12	19	31	16	16	0	7	34	33	107
2008	ED-01	12	16	31	16	17	0	9	36	30	58
2008	ED-02	13	20	33	10	20	0	3	31	34	30
2008	ED-03	20	50	20	0	10	0	0	10	70	10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	3	17	23	31	21	1	5	54	21	121
2017	ED-01	0	11	24	43	16	0	5	63	11	37
2017	ED-02	2	23	14	28	26	2	5	58	28	43
2017	ED-03	10	24	33	19	14	0	0	33	33	21
2014	ED	6	8	25	36	22	0	3	59	15	118
2014	ED-01	2	7	31	35	22	0	4	58	9	55
2014	ED-02	11	11	21	35	22	0	0	57	22	37
2014	ED-03	0	8	25	42	25	0	0	67	8	12
2011	ED	11	11	28	25	18	2	5	47	23	152
2011	ED-01	6	6	25	27	23	4	10	57	13	71
2011	ED-02	16	11	30	25	18	0	0	43	27	44
2011	ED-03	8	8	33	42	8	0	0	50	17	12
2011	ED-04	30	40	10	20	0	0	0	20	70	10
2008	ED	6	14	29	28	18	1	5	48	22	108
2008	ED-01	5	3	24	37	22	0	8	65	9	59
2008	ED-02	7	27	30	23	13	0	0	37	33	30
2008	ED-03	10	30	30	0	20	10	0	22	44	10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	15	21	28	18	12	1	5	32	38	121
2017	ED-01	14	14	35	16	16	3	3	34	29	37
2017	ED-02	12	33	14	26	9	2	5	38	48	43
2017	ED-03	24	10	52	14	0	0	0	14	33	21
2014	ED	17	22	28	14	16	1	2	31	40	118
2014	ED-01	13	20	35	16	15	2	0	31	33	55
2014	ED-02	16	27	21	14	16	0	5	32	46	37
2014	ED-03	25	33	17	8	17	0	0	25	58	12
2011	ED	13	25	25	19	12	1	4	33	41	153
2011	ED-01	8	19	28	21	14	3	7	38	31	72
2011	ED-02	11	27	25	20	14	0	2	35	40	44
2011	ED-03	25	33	17	17	8	0	0	25	58	12
2011	ED-04	30	50	20	0	0	0	0	0	80	10
2008	ED	10	23	23	19	18	2	6	39	36	108
2008	ED-01	5	15	25	25	20	0	8	50	22	59
2008	ED-02	20	27	23	10	20	0	0	30	47	30
2008	ED-03	20	40	10	10	10	10	0	22	67	10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	13	22	23	17	19	1	6	38	38	120
2017	ED-01	19	27	19	11	22	0	3	33	47	37
2017	ED-02	10	14	19	22	26	2	7	53	26	42
2017	ED-03	10	29	38	14	5	0	5	20	40	21
2014	ED	17	20	14	19	24	2	4	45	40	118
2014	ED-01	15	16	20	24	24	0	2	48	31	55
2014	ED-02	19	24	14	8	24	3	8	36	49	37
2014	ED-03	25	17	8	25	17	0	8	45	45	12
2011	ED	12	20	22	25	14	1	5	42	35	153
2011	ED-01	15	19	18	24	14	1	8	42	38	72
2011	ED-02	2	27	25	25	18	0	2	44	30	44
2011	ED-03	17	8	25	42	8	0	0	50	25	12
2011	ED-04	30	10	10	40	10	0	0	50	40	10
2008	ED	9	15	24	22	23	1	6	49	26	108
2008	ED-01	12	10	24	22	27	0	5	52	23	59
2008	ED-02	3	27	20	23	23	0	3	48	31	30
2008	ED-03	10	20	30	10	10	10	10	25	38	10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	17	22	31	12	12	1	4	26	41	121
2017	ED-01	14	24	32	11	14	3	3	26	40	37
2017	ED-02	12	16	40	12	12	2	7	26	31	43
2017	ED-03	24	29	24	14	10	0	0	24	52	21
2014	ED	14	23	30	10	17	3	3	29	40	118
2014	ED-01	13	25	22	11	20	5	4	34	42	55
2014	ED-02	19	19	32	11	14	3	3	26	40	37
2014	ED-03	8	33	42	8	8	0	0	17	42	12

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	72	14	3	4	3	0	3	89	8	120
2017	ED-01	76	11	5	0	3	0	5	91	3	37
2017	ED-02	69	19	2	7	2	0	0	88	10	42
2017	ED-03	81	10	0	5	5	0	0	90	10	21
2014	ED	75	14	3	4	3	0	2	90	7	118
2014	ED-01	75	11	4	4	4	0	4	89	8	55
2014	ED-02	84	8	3	5	0	0	0	92	5	37
2014	ED-03	58	42	0	0	0	0	0	100	0	12
2011	ED	67	22	3	5	3	0	0	89	8	154
2011	ED-01	70	23	1	0	5	0	0	93	5	73
2011	ED-02	66	25	0	9	0	0	0	91	9	44
2011	ED-03	83	17	0	0	0	0	0	100	0	12
2011	ED-04	30	10	30	20	10	0	0	40	30	10
2008	ED	66	19	5	5	1	1	4	89	6	108
2008	ED-01	66	15	5	3	2	2	7	89	6	59
2008	ED-02	83	13	3	0	0	0	0	97	0	30
2008	ED-03	30	60	0	10	0	0	0	90	10	10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	18	40	12	17	8	1	2	60	27	121
2017	ED-01	22	32	11	22	8	0	5	57	31	37
2017	ED-02	16	40	14	16	7	4	2	60	25	43
2017	ED-03	14	33	10	24	19	0	0	48	43	21
2014	ED	20	30	10	20	14	3	2	53	37	118
2014	ED-01	16	25	11	25	18	2	2	43	45	55
2014	ED-02	11	46	5	16	16	3	3	60	34	37
2014	ED-03	42	8	25	17	8	0	0	50	25	12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	32	38	10	9	9	1	71	18	121
2017	ED-01	32	35	11	11	8	3	69	19	37
2017	ED-02	26	40	12	12	9	2	67	21	43
2017	ED-03	24	38	14	5	19	0	62	24	21
2014	ED	37	26	7	16	14	0	64	30	118
2014	ED-01	29	33	5	9	24	0	62	33	55
2014	ED-02	33	27	8	30	3	0	59	33	37
2014	ED-03	67	8	8	8	8	0	75	17	12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	31	39	9	12	7	1	0	71	20	121
2017	ED-01	38	32	11	11	8	0	0	70	19	37
2017	ED-02	16	49	9	19	5	2	0	67	24	43
2017	ED-03	33	38	10	10	10	0	0	71	19	21
2014	ED	21	47	14	10	4	0	3	70	15	118
2014	ED-01	20	53	16	5	5	0	0	73	11	55
2014	ED-02	16	46	14	19	0	0	5	66	20	37
2014	ED-03	17	33	17	8	17	0	8	55	27	12
2011	ED	31	42	10	10	6	1	0	74	16	154
2011	ED-01	29	44	11	10	5	1	0	74	15	73
2011	ED-02	25	45	16	11	2	0	0	70	14	44
2011	ED-03	58	33	0	8	0	0	0	92	8	12
2011	ED-04	50	40	0	0	10	0	0	90	10	10
2008	ED	36	34	6	15	6	2	0	72	22	108
2008	ED-01	34	39	7	14	5	2	0	74	19	59
2008	ED-02	33	33	3	20	10	0	0	67	30	30
2008	ED-03	50	20	10	10	10	0	0	70	20	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	24	36	10	15	9	6	1	64	26	121
2017	ED-01	27	22	14	19	8	11	0	55	30	37
2017	ED-02	23	40	12	16	5	4	0	66	22	43
2017	ED-03	19	43	5	10	19	0	5	65	30	21
2014	ED	24	36	13	8	9	5	4	66	20	118
2014	ED-01	22	35	11	9	16	5	2	61	27	55
2014	ED-02	24	43	14	5	5	5	3	73	12	37
2014	ED-03	25	25	17	17	0	0	17	60	20	12
2011	ED	36	31	12	13	6	2	0	68	20	154
2011	ED-01	34	32	12	11	8	3	0	68	20	73
2011	ED-02	34	34	18	9	5	0	0	68	14	44
2011	ED-03	58	25	0	17	0	0	0	83	17	12
2011	ED-04	40	30	0	10	10	10	0	78	22	10
2008	ED	35	26	11	8	14	5	1	65	24	108
2008	ED-01	29	29	12	10	12	7	2	63	24	59
2008	ED-02	33	27	13	7	20	0	0	60	27	30
2008	ED-03	60	10	10	10	10	0	0	70	20	10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	8	19	22	22	21	8	1	30	46	121
2017	ED-01	8	22	22	14	27	8	0	32	44	37
2017	ED-02	12	14	23	28	9	13	0	30	43	43
2017	ED-03	5	10	24	29	29	0	5	15	60	21
2014	ED	9	12	16	29	25	8	1	23	59	118
2014	ED-01	4	11	16	20	40	9	0	16	66	55
2014	ED-02	11	16	14	35	14	11	0	30	55	37
2014	ED-03	8	8	17	50	8	0	8	18	64	12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	45	11	8	3	1	79	10	120
2017	ED-01	27	51	14	3	5	0	78	8	37
2017	ED-02	31	46	7	12	0	4	80	13	42
2017	ED-03	29	38	14	14	5	0	67	19	21
2014	ED	36	37	10	10	8	0	72	18	118
2014	ED-01	31	36	13	9	11	0	67	20	55
2014	ED-02	38	35	11	11	5	0	73	16	37
2014	ED-03	33	42	8	8	8	0	75	17	12

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	36	15	7	9	0	0	69	16	121
2017	ED-01	41	27	11	8	14	0	0	68	22	37
2017	ED-02	35	41	16	5	2	0	0	77	7	43
2017	ED-03	24	33	14	14	14	0	0	57	29	21
2014	ED	34	31	14	15	6	0	0	65	21	117
2014	ED-01	33	28	13	19	7	0	0	61	26	54
2014	ED-02	32	35	19	11	3	0	0	67	14	37
2014	ED-03	50	8	8	25	8	0	0	58	33	12
2011	ED	23	34	18	16	8	0	1	58	24	154
2011	ED-01	21	38	19	14	7	0	1	60	21	73
2011	ED-02	34	27	14	23	2	0	0	61	25	44
2011	ED-03	25	25	17	8	25	0	0	50	33	12
2011	ED-04	0	30	40	20	10	0	0	30	30	10
2008	ED	26	29	16	16	11	2	1	56	28	108
2008	ED-01	31	32	12	17	7	2	0	64	24	59
2008	ED-02	13	20	30	17	17	3	0	34	34	30
2008	ED-03	20	40	0	10	20	0	10	67	33	10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	39	36	13	6	4	2	0	76	10	121
2017	ED-01	43	24	16	11	5	0	0	68	16	37
2017	ED-02	42	35	14	2	2	4	0	80	5	43
2017	ED-03	29	48	14	5	5	0	0	76	10	21
2014	ED	40	25	10	15	5	3	1	68	21	118
2014	ED-01	38	25	15	9	9	4	0	66	19	55
2014	ED-02	38	27	8	16	3	5	3	70	21	37
2014	ED-03	58	0	0	42	0	0	0	58	42	12
2011	ED	32	32	15	12	5	4	0	67	18	154
2011	ED-01	34	30	14	11	4	7	0	69	16	73
2011	ED-02	39	34	14	7	5	2	0	74	12	44
2011	ED-03	25	25	25	25	0	0	0	50	25	12
2011	ED-04	10	40	20	10	20	0	0	50	30	10
2008	ED	31	32	13	9	13	2	0	64	23	108
2008	ED-01	31	36	14	12	8	0	0	66	20	59
2008	ED-02	27	33	7	3	23	7	0	64	29	30
2008	ED-03	40	10	30	20	0	0	0	50	20	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	37	35	8	11	8	1	73	19	121
2017	ED-01	46	27	5	14	8	0	73	22	37
2017	ED-02	35	52	5	5	2	2	88	7	43
2017	ED-03	24	24	14	19	19	0	48	38	21
2014	ED	37	33	8	10	11	0	70	21	118
2014	ED-01	33	33	9	11	15	0	65	25	55
2014	ED-02	43	38	5	5	8	0	81	14	37
2014	ED-03	50	8	17	8	17	0	58	25	12
2011	ED	30	41	14	10	3	1	72	14	154
2011	ED-01	36	38	12	8	3	3	76	11	73
2011	ED-02	32	39	16	11	2	0	70	14	44
2011	ED-03	17	25	42	17	0	0	42	17	12
2011	ED-04	10	60	0	10	20	0	70	30	10
2008	ED	30	28	13	19	9	2	58	28	108
2008	ED-01	32	22	15	24	5	2	55	29	59
2008	ED-02	27	37	7	10	17	3	66	28	30
2008	ED-03	20	40	10	30	0	0	60	30	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	79	9	3	3	1	5	93	4	120
2017	ED-01	76	16	3	0	0	5	97	0	37
2017	ED-02	81	7	0	5	2	5	93	7	43
2017	ED-03	90	5	0	5	0	0	95	5	20
2014	ED	76	16	2	1	3	2	93	4	118
2014	ED-01	71	20	2	0	4	4	94	4	55
2014	ED-02	84	14	0	3	0	0	97	3	37
2014	ED-03	83	0	8	0	8	0	83	8	12
2011	ED	81	11	3	2	3	1	92	5	154
2011	ED-01	85	8	3	0	4	0	93	4	73
2011	ED-02	89	9	0	0	2	0	98	2	44
2011	ED-03	75	8	0	8	0	8	91	9	12
2011	ED-04	20	50	10	10	10	0	70	20	10
2008	ED	81	7	2	2	1	6	95	3	108
2008	ED-01	81	5	2	0	2	10	96	2	59
2008	ED-02	87	7	3	0	0	3	97	0	30
2008	ED-03	80	10	0	10	0	0	90	10	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	49	25	7	6	4	0	9	82	11	121
2017	ED-01	24	30	8	11	8	0	19	67	23	37
2017	ED-02	65	21	7	5	2	0	0	86	7	43
2017	ED-03	67	19	0	5	0	0	10	95	5	21
2014	ED	38	18	6	3	17	7	11	68	25	118
2014	ED-01	24	15	9	0	29	7	16	50	38	55
2014	ED-02	51	8	3	8	11	11	8	73	23	37
2014	ED-03	58	42	0	0	0	0	0	100	0	12
2011	ED	25	29	10	12	13	4	7	61	28	154
2011	ED-01	16	22	11	14	21	7	10	46	41	73
2011	ED-02	36	32	14	9	2	2	5	73	12	44
2011	ED-03	42	58	0	0	0	0	0	100	0	12
2011	ED-04	30	20	10	30	10	0	0	50	40	10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	55	29	5	7	4	1	84	11	121
2017	ED-01	51	24	11	3	11	0	76	14	37
2017	ED-02	63	26	2	7	0	2	90	7	43
2017	ED-03	48	33	0	14	5	0	81	19	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	52	31	6	3	6	2	85	9	121
2017	ED-01	57	22	3	8	11	0	78	19	37
2017	ED-02	59	27	9	2	2	0	86	5	43
2017	ED-03	48	38	0	0	5	10	95	5	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	43	35	4	8	8	1	1	80	16	120
2017	ED-01	49	27	0	11	11	0	3	78	22	37
2017	ED-02	43	41	5	2	7	2	0	85	10	42
2017	ED-03	38	33	10	10	10	0	0	71	19	21
2014	ED	40	25	11	10	13	1	0	65	23	117
2014	ED-01	31	28	11	15	13	2	0	60	28	54
2014	ED-02	46	30	5	8	11	0	0	76	19	37
2014	ED-03	50	8	17	8	17	0	0	58	25	12

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	13	43	30	10	0	3	59	10	30
2017	ED-02	9	55	27	9	0	0	64	9	11
2017	ED-03	21	29	29	14	0	7	54	15	14
2014	ED	16	28	20	28	4	4	48	31	25
2014	ED-02	16	38	23	16	0	8	58	17	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	21	37	17	7	9	8	1	64	18	121
2017	ED-01	24	30	19	5	14	8	0	59	21	37
2017	ED-02	14	49	14	7	7	9	0	69	15	43
2017	ED-03	29	24	19	19	0	5	5	58	21	21
2014	ED	18	28	25	13	10	6	0	49	24	118
2014	ED-01	18	29	22	9	16	5	0	50	27	55
2014	ED-02	14	35	27	14	5	5	0	51	20	37
2014	ED-03	25	8	25	33	8	0	0	33	42	12
2011	ED	22	31	23	12	6	6	0	57	19	154
2011	ED-01	30	29	21	10	4	7	0	63	15	73
2011	ED-02	18	30	25	16	7	5	0	50	24	44
2011	ED-03	8	33	42	8	0	8	0	45	9	12
2011	ED-04	10	50	10	20	10	0	0	60	30	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	15	28	27	21	6	3	45	28	121
2017	ED-01	11	27	24	27	5	5	40	34	37
2017	ED-02	9	42	23	18	5	2	53	23	43
2017	ED-03	29	19	24	24	5	0	48	29	21
2014	ED	13	29	18	24	13	4	43	38	118
2014	ED-01	9	33	15	22	20	2	43	43	55
2014	ED-02	11	35	19	19	8	8	50	30	37
2014	ED-03	25	17	17	33	8	0	42	42	12
2011	ED	20	26	24	17	10	3	47	28	154
2011	ED-01	22	26	26	15	8	3	49	24	73
2011	ED-02	20	25	23	11	16	5	48	29	44
2011	ED-03	25	17	33	25	0	0	42	25	12
2011	ED-04	10	30	20	30	10	0	40	40	10
2008	ED	22	33	19	14	8	3	57	23	108
2008	ED-01	25	36	17	10	8	3	63	19	59
2008	ED-02	17	33	13	23	10	3	52	34	30
2008	ED-03	0	30	50	10	10	0	30	20	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	11	22	26	22	11	8	0	36	36	121
2017	ED-01	14	16	19	24	16	11	0	33	45	37
2017	ED-02	7	23	30	23	5	11	0	34	32	43
2017	ED-03	5	43	14	29	10	0	0	48	38	21
2014	ED	11	20	20	30	14	5	0	33	46	118
2014	ED-01	9	25	18	22	22	4	0	36	45	55
2014	ED-02	11	16	27	33	8	5	0	28	43	37
2014	ED-03	17	17	8	50	8	0	0	33	58	12
2011	ED	7	27	25	24	9	6	1	37	36	154
2011	ED-01	10	26	22	23	10	8	1	39	36	73
2011	ED-02	5	23	32	25	9	7	0	29	37	44
2011	ED-03	0	42	17	33	0	8	0	45	36	12
2011	ED-04	10	40	20	20	10	0	0	50	30	10
2008	ED	11	31	20	25	6	6	0	45	33	108
2008	ED-01	12	37	24	22	2	3	0	51	25	59
2008	ED-02	7	23	17	30	17	7	0	32	50	30
2008	ED-03	0	20	20	40	10	10	0	22	56	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	12	24	22	15	17	10	39	36	121
2017	ED-01	11	22	19	11	24	14	38	41	37
2017	ED-02	12	27	21	21	12	7	42	35	43
2017	ED-03	5	29	24	10	19	14	39	33	21
2014	ED	11	22	18	21	17	11	37	43	118
2014	ED-01	9	20	16	20	22	13	33	48	55
2014	ED-02	11	30	16	16	19	8	44	38	37
2014	ED-03	17	17	8	33	8	17	40	50	12
2011	ED	10	27	21	19	14	8	41	36	154
2011	ED-01	10	29	18	21	14	10	42	38	73
2011	ED-02	9	34	23	11	14	9	48	28	44
2011	ED-03	17	8	25	33	8	8	27	45	12
2011	ED-04	10	0	30	30	20	10	11	56	10
2008	ED	12	23	26	13	13	13	40	30	108
2008	ED-01	17	22	31	12	8	10	43	23	59
2008	ED-02	3	30	17	20	17	13	38	42	30
2008	ED-03	0	30	10	0	30	30	43	43	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	11	32	23	21	11	3	0	44	33	120
2017	ED-01	11	30	30	14	14	3	0	42	28	37
2017	ED-02	5	38	19	26	7	4	0	45	35	42
2017	ED-03	10	43	0	38	5	5	0	55	45	21
2014	ED	8	30	16	29	12	5	0	40	43	118
2014	ED-01	5	29	18	24	16	7	0	37	43	55
2014	ED-02	5	40	16	27	11	0	0	46	38	37
2014	ED-03	17	25	17	33	8	0	0	42	42	12
2011	ED	10	36	18	25	9	2	0	46	35	154
2011	ED-01	10	48	11	22	7	3	0	59	30	73
2011	ED-02	9	27	25	25	11	2	0	37	37	44
2011	ED-03	8	8	25	50	8	0	0	17	58	12
2011	ED-04	20	30	20	20	10	0	0	50	30	10
2008	ED	13	33	8	23	19	2	1	48	44	108
2008	ED-01	15	34	8	27	15	0	0	49	42	59
2008	ED-02	10	33	7	20	23	3	3	46	46	30
2008	ED-03	0	40	10	10	40	0	0	40	50	10

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	17	42	14	16	11	0	59	27	120
2017	ED-01	19	41	11	19	11	0	59	30	37
2017	ED-02	13	49	12	14	12	0	63	26	43
2017	ED-03	20	40	10	20	10	0	60	30	20
2014	ED	19	34	20	19	8	0	53	26	118
2014	ED-01	20	38	22	7	13	0	58	20	55
2014	ED-02	21	33	16	27	3	0	54	30	37
2014	ED-03	17	8	42	25	8	0	25	33	12
2011	ED	11	46	19	14	9	1	58	24	154
2011	ED-01	7	52	21	10	10	1	60	19	73
2011	ED-02	16	43	23	11	7	0	59	18	44
2011	ED-03	17	42	8	25	8	0	58	33	12
2011	ED-04	20	30	20	10	20	0	50	30	10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	28	48	9	4	3	4	3	82	8	120
2017	ED-01	27	46	14	0	0	11	3	84	0	37
2017	ED-02	19	65	5	7	2	0	2	86	10	43
2017	ED-03	35	45	5	0	10	5	0	84	11	20
2014	ED	38	33	11	8	4	4	1	75	13	118
2014	ED-01	38	33	13	7	5	4	0	74	13	55
2014	ED-02	38	38	8	8	3	3	3	80	11	37
2014	ED-03	25	42	8	17	8	0	0	67	25	12
2011	ED	28	39	14	5	7	5	1	72	13	154
2011	ED-01	25	49	10	4	4	7	1	81	9	73
2011	ED-02	34	32	20	5	5	2	2	69	10	44
2011	ED-03	25	42	17	0	17	0	0	67	17	12
2011	ED-04	30	10	20	10	20	10	0	44	33	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	26	37	16	12	6	2	2	65	18	120
2017	ED-01	19	38	11	16	5	5	5	64	24	37
2017	ED-02	21	46	21	7	5	0	0	67	12	43
2017	ED-03	35	40	0	15	10	0	0	75	25	20
2014	ED	31	33	14	14	6	2	1	66	20	118
2014	ED-01	29	35	13	11	9	4	0	66	21	55
2014	ED-02	38	27	14	16	3	0	3	67	20	37
2014	ED-03	25	33	25	17	0	0	0	58	17	12
2011	ED	27	35	9	15	8	5	0	66	25	154
2011	ED-01	32	37	10	10	5	7	0	74	16	73
2011	ED-02	23	23	16	20	11	7	0	49	34	44
2011	ED-03	33	58	0	0	8	0	0	92	8	12
2011	ED-04	10	30	0	50	10	0	0	40	60	10
2008	ED	28	29	11	15	9	8	0	62	26	108
2008	ED-01	36	31	8	10	8	7	0	71	20	59
2008	ED-02	17	27	7	30	10	10	0	48	44	30
2008	ED-03	10	20	30	10	20	10	0	33	33	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	30	34	18	11	5	1	2	66	16	120
2017	ED-01	30	30	19	14	3	3	3	63	17	37
2017	ED-02	30	40	12	12	7	0	0	70	19	43
2017	ED-03	20	45	20	10	5	0	0	65	15	20
2014	ED	23	28	20	12	8	5	3	56	22	118
2014	ED-01	18	33	27	7	7	5	2	55	16	55
2014	ED-02	30	16	16	16	11	5	5	52	30	37
2014	ED-03	33	25	17	17	8	0	0	58	25	12
2011	ED	14	34	20	16	10	5	2	52	27	153
2011	ED-01	12	25	26	19	7	8	3	42	29	73
2011	ED-02	18	36	16	14	16	0	0	55	30	44
2011	ED-03	17	58	17	0	8	0	0	75	8	12
2011	ED-04	0	50	10	30	0	0	10	56	33	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	24	35	12	12	13	3	61	26	120
2017	ED-01	27	27	8	14	16	8	59	32	37
2017	ED-02	19	44	16	7	12	2	65	19	43
2017	ED-03	20	40	15	10	15	0	60	25	20
2014	ED	20	24	16	17	15	8	48	35	118
2014	ED-01	22	20	18	16	18	5	44	37	55
2014	ED-02	16	27	13	16	14	14	50	34	37
2014	ED-03	25	17	17	17	17	8	45	36	12
2011	ED	14	29	16	21	10	10	48	34	154
2011	ED-01	16	26	25	19	5	8	46	27	73
2011	ED-02	14	32	9	16	11	18	56	33	44
2011	ED-03	8	25	17	33	8	8	36	45	12
2011	ED-04	10	30	0	20	30	10	44	56	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	56	24	5	5	5	1	4	84	10	121
2017	ED-01	62	22	3	3	3	3	5	91	6	37
2017	ED-02	48	33	7	5	5	0	2	83	10	43
2017	ED-03	71	14	0	0	14	0	0	86	14	21
2014	ED	62	21	6	6	3	1	1	84	10	117
2014	ED-01	69	18	5	2	4	0	2	89	6	55
2014	ED-02	59	30	3	8	0	0	0	89	8	37
2014	ED-03	42	17	8	25	8	0	0	58	33	12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	49	22	9	7	7	3	4	76	14	121
2017	ED-01	51	22	8	5	8	3	3	77	14	37
2017	ED-02	51	23	7	5	7	2	5	80	13	43
2017	ED-03	52	19	5	14	0	10	0	79	16	21
2014	ED	48	30	5	5	8	2	2	81	14	118
2014	ED-01	44	31	2	7	11	2	4	79	19	55
2014	ED-02	59	27	3	3	8	0	0	86	11	37
2014	ED-03	25	42	17	0	8	8	0	73	9	12
2011	ED	42	29	12	5	7	2	4	76	12	153
2011	ED-01	49	31	11	3	6	1	0	80	8	72
2011	ED-02	45	23	18	7	5	0	2	70	12	44
2011	ED-03	42	25	0	8	0	0	25	89	11	12
2011	ED-04	0	40	10	10	20	0	20	50	38	10
2008	ED	53	22	8	8	5	1	3	78	13	108
2008	ED-01	53	24	8	5	7	2	2	79	12	59
2008	ED-02	60	17	7	13	0	0	3	79	14	30
2008	ED-03	50	10	10	10	10	0	10	67	22	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	20	32	15	14	14	2	2	55	29	121
2017	ED-01	22	32	19	11	14	3	0	56	25	37
2017	ED-02	16	35	12	21	9	5	2	55	33	43
2017	ED-03	19	33	5	14	29	0	0	52	43	21
2014	ED	17	30	14	18	16	4	1	49	36	118
2014	ED-01	22	24	18	15	22	0	0	45	36	55
2014	ED-02	14	38	8	19	11	8	3	57	33	37
2014	ED-03	8	33	17	17	17	8	0	45	36	12
2011	ED	20	36	18	16	10	1	0	56	26	153
2011	ED-01	24	35	19	14	7	1	0	59	21	72
2011	ED-02	20	32	18	16	14	0	0	52	30	44
2011	ED-03	8	42	17	25	8	0	0	50	33	12
2011	ED-04	0	50	10	20	20	0	0	50	40	10
2008	ED	24	36	13	15	11	1	0	60	26	107
2008	ED-01	26	28	19	17	9	2	0	54	26	58
2008	ED-02	20	43	3	13	20	0	0	63	33	30
2008	ED-03	30	40	10	20	0	0	0	70	20	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	10	16	17	23	23	1	11	30	51	120
2017	ED-01	8	16	22	16	24	0	14	28	47	37
2017	ED-02	12	21	10	26	19	2	10	37	52	42
2017	ED-03	14	24	14	19	29	0	0	38	48	21
2014	ED	8	14	12	21	29	3	14	25	60	118
2014	ED-01	11	11	11	15	29	0	24	29	57	55
2014	ED-02	0	16	11	30	33	5	5	18	70	37
2014	ED-03	8	25	25	8	33	0	0	33	42	12
2011	ED	9	12	18	20	27	4	10	25	55	153
2011	ED-01	8	11	21	21	19	7	13	24	50	72
2011	ED-02	9	16	14	18	34	2	7	28	58	44
2011	ED-03	8	0	25	17	42	0	8	9	64	12
2011	ED-04	0	30	20	10	30	0	10	33	44	10
2008	ED	12	17	14	20	27	3	7	32	53	108
2008	ED-01	8	24	12	24	19	2	12	37	49	59
2008	ED-02	17	13	10	23	30	7	0	32	57	30
2008	ED-03	20	0	20	10	40	0	10	22	56	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	18	35	22	15	8	2	1	54	24	121
2017	ED-01	16	35	19	19	11	0	0	51	30	37
2017	ED-02	21	30	23	14	7	2	2	53	22	43
2017	ED-03	14	43	14	14	10	5	0	60	25	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	34	31	23	6	3	1	3	67	10	120
2017	ED-01	32	27	30	5	3	0	3	61	8	37
2017	ED-02	39	28	19	5	5	0	5	71	10	43
2017	ED-03	25	50	15	5	0	5	0	79	5	20
2014	ED	37	31	17	3	5	7	0	74	8	118
2014	ED-01	35	36	11	0	5	13	0	81	6	55
2014	ED-02	38	24	27	8	3	0	0	62	11	37
2014	ED-03	42	17	25	0	17	0	0	58	17	12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	28	41	17	10	3	0	69	13	121
2017	ED-01	24	49	11	14	3	0	73	16	37
2017	ED-02	30	39	21	7	2	0	70	9	43
2017	ED-03	29	48	10	10	5	0	76	14	21
2014	ED	26	34	19	9	7	5	63	17	118
2014	ED-01	22	38	11	9	11	9	66	22	55
2014	ED-02	27	32	24	14	3	0	59	16	37
2014	ED-03	42	8	42	0	8	0	50	8	12
2011	ED	22	38	19	11	7	3	61	19	154
2011	ED-01	22	45	22	5	3	3	69	8	73
2011	ED-02	25	32	18	9	11	5	60	21	44
2011	ED-03	25	8	25	33	8	0	33	42	12
2011	ED-04	20	40	10	20	10	0	60	30	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	36	44	8	7	2	2	81	10	121
2017	ED-01	46	30	11	11	0	3	78	11	37
2017	ED-02	28	63	0	7	2	0	91	9	43
2017	ED-03	29	33	19	10	5	5	65	15	21
2014	ED	42	32	13	8	3	2	75	11	118
2014	ED-01	36	33	11	13	5	2	70	19	55
2014	ED-02	54	30	14	3	0	0	84	3	37
2014	ED-03	42	17	17	8	8	8	64	18	12
2011	ED	36	42	10	8	3	0	79	11	154
2011	ED-01	38	47	8	5	1	0	85	7	73
2011	ED-02	41	34	14	11	0	0	75	11	44
2011	ED-03	25	58	8	0	8	0	83	8	12
2011	ED-04	20	40	20	10	10	0	60	20	10
2008	ED	36	36	16	9	3	0	72	12	107
2008	ED-01	41	34	12	9	3	0	76	12	58
2008	ED-02	23	40	27	7	3	0	63	10	30
2008	ED-03	30	50	10	10	0	0	80	10	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	45	15	3	10	0	0	72	13	121
2017	ED-01	41	35	16	0	8	0	0	76	8	37
2017	ED-02	14	63	12	2	9	0	0	77	12	43
2017	ED-03	24	33	24	10	10	0	0	57	19	21
2014	ED	25	35	16	16	7	1	1	60	23	118
2014	ED-01	22	38	16	11	11	0	2	61	22	55
2014	ED-02	27	27	22	19	3	3	0	55	22	37
2014	ED-03	25	17	17	33	8	0	0	42	42	12
2011	ED	26	43	17	10	4	0	0	69	14	153
2011	ED-01	30	47	16	4	3	0	0	77	7	73
2011	ED-02	25	39	16	18	2	0	0	64	20	44
2011	ED-03	17	33	25	17	8	0	0	50	25	12
2011	ED-04	10	60	10	10	10	0	0	70	20	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	25	47	11	12	6	0	72	17	121
2017	ED-01	38	30	22	5	5	0	68	11	37
2017	ED-02	16	65	5	12	2	0	81	14	43
2017	ED-03	19	48	5	19	10	0	67	29	21
2014	ED	23	35	14	20	6	1	59	27	118
2014	ED-01	22	33	18	16	9	2	56	26	55
2014	ED-02	24	38	11	24	3	0	62	27	37
2014	ED-03	25	17	17	33	8	0	42	42	12
2011	ED	24	38	22	12	4	0	62	16	153
2011	ED-01	27	45	21	4	3	0	73	7	73
2011	ED-02	23	34	20	18	5	0	57	23	44
2011	ED-03	17	33	25	25	0	0	50	25	12
2011	ED-04	10	40	20	20	10	0	50	30	10
2008	ED	31	36	18	11	4	1	67	15	107
2008	ED-01	36	39	15	8	2	0	75	10	59
2008	ED-02	17	31	21	17	10	3	50	29	29
2008	ED-03	30	20	40	10	0	0	50	10	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	24	16	13	12	5	2	55	28	121
2017	ED-01	35	19	14	14	16	3	0	56	31	37
2017	ED-02	26	32	12	14	7	7	2	64	23	43
2017	ED-03	14	24	24	14	19	0	5	40	35	21
2014	ED	26	24	20	16	11	3	0	52	28	118
2014	ED-01	25	27	20	16	9	2	0	54	26	55
2014	ED-02	24	21	22	16	14	3	0	47	31	37
2014	ED-03	25	17	17	25	17	0	0	42	42	12
2011	ED	31	26	14	16	8	5	1	60	25	153
2011	ED-01	33	30	14	10	5	7	1	69	16	73
2011	ED-02	32	20	16	20	7	5	0	55	29	44
2011	ED-03	17	25	17	17	25	0	0	42	42	12
2011	ED-04	10	30	10	40	10	0	0	40	50	10
2008	ED	30	20	20	11	10	7	2	55	24	107
2008	ED-01	33	22	19	12	5	7	2	60	19	58
2008	ED-02	17	13	27	13	17	10	3	35	35	30
2008	ED-03	20	30	10	10	20	10	0	56	33	10

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	ED	21	53	27	121
2017	ED-01	22	49	30	37
2017	ED-02	16	60	23	43
2017	ED-03	29	48	24	21
2014	ED	14	53	32	118
2014	ED-01	16	49	35	55
2014	ED-02	11	57	33	37
2014	ED-03	17	50	33	12
2011	ED	18	53	29	154
2011	ED-01	8	62	30	73
2011	ED-02	18	52	30	44
2011	ED-03	17	50	33	12
2011	ED-04	40	50	10	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	ED	40	12	28	8	4	8	25
2014	ED	47	0	29	18	9999	6	17
2011	ED	44	12	32	0	9999	12	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	14	86	120
2017	ED-01	14	86	37
2017	ED-02	14	86	42
2017	ED-03	24	76	21
2014	ED	29	71	118
2014	ED-01	27	73	55
2014	ED-02	27	73	37
2014	ED-03	42	58	12

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	ED	60	17
2014	ED	44	34
2014	ED-01	67	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	ED	70	17
2014	ED	59	34
2014	ED-01	67	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	ED	0	17
2014	ED-02	0	10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	ED	17
2014	ED	34
2014	ED-01	15
2014	ED-02	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	ED	0	17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	ED	42	17
2014	ED	56	34
2014	ED-01	60	15
2014	ED-02	70	10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	ED	48	17
2014	ED	53	34
2014	ED-01	67	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	ED	48	17
2014	ED	44	34
2014	ED-01	47	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	ED	34	17
2014	ED	18	34

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	ED	54	17
2014	ED	47	34
2014	ED-01	53	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	ED	76	17
2014	ED	76	34
2014	ED-01	80	15
2014	ED-02	70	10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	ED	36	17
2014	ED	50	34
2014	ED-01	53	15
2014	ED-02	50	10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	ED	0	17
2014	ED-02	0	10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	ED	17
2014	ED-01	15
2014	ED-02	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	ED	48	17
2014	ED	41	34
2014	ED-01	40	15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	ED	30	17
2014	ED	21	34

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	ED	48	17
2014	ED	76	34
2014	ED-01	87	15
2014	ED-02	60	10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	ED	34	17
2014	ED	59	34
2014	ED-01	60	15
2014	ED-02	80	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	ED	0	17
2014	ED	26	34
2014	ED-01	33	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	ED	0	13
2014	ED-02	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	ED	0	13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	ED	13
2014	ED	24
2014	ED-02	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	ED	39	13
2014	ED	38	24

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	100	0	17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	15	31	17	12	8	16	2	55	25	121
2017	ED-01	22	19	16	16	8	16	3	50	30	37
2017	ED-02	5	42	21	12	7	13	0	54	22	43
2017	ED-03	10	33	10	19	10	14	5	53	35	21
2014	ED	16	20	15	14	14	16	5	46	35	118
2014	ED-01	18	16	16	11	18	15	5	43	36	55
2014	ED-02	14	21	8	16	14	22	5	48	41	37
2014	ED-03	17	33	17	8	8	8	8	60	20	12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	41	16	8	5	2	0	70	14	121
2017	ED-01	30	35	22	8	5	0	0	65	14	37
2017	ED-02	26	51	12	7	5	0	0	77	12	43
2017	ED-03	19	33	19	14	5	10	0	58	21	21
2014	ED	27	29	17	17	8	1	1	58	25	118
2014	ED-01	24	35	13	20	7	2	0	59	28	55
2014	ED-02	33	19	22	19	8	0	0	51	27	37
2014	ED-03	17	33	17	8	17	0	8	55	27	12
2011	ED	31	34	18	9	3	5	0	68	13	152
2011	ED-01	33	33	17	4	4	8	0	73	9	72
2011	ED-02	30	30	23	16	0	0	0	60	16	43
2011	ED-03	33	33	25	8	0	0	0	67	8	12
2011	ED-04	10	40	30	10	10	0	0	50	20	10

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	33	48	8	5	1	1	3	85	6	120
2017	ED-01	25	56	8	11	0	0	0	81	11	36
2017	ED-02	34	49	7	2	0	2	5	90	3	43
2017	ED-03	43	43	10	0	5	0	0	86	5	21
2014	ED	37	45	8	7	1	1	1	84	8	118
2014	ED-01	27	55	13	4	0	2	0	83	4	55
2014	ED-02	51	32	3	11	0	0	3	86	11	37
2014	ED-03	50	42	0	8	0	0	0	92	8	12
2011	ED	22	51	11	11	3	1	1	75	14	152
2011	ED-01	10	54	15	14	4	1	1	66	19	72
2011	ED-02	36	50	5	9	0	0	0	86	9	44
2011	ED-03	55	45	0	0	0	0	0	100	0	11
2011	ED-04	10	60	20	0	0	0	10	78	0	10
2008	ED	33	45	8	6	5	1	1	80	11	108
2008	ED-01	25	56	7	7	3	2	0	83	10	59
2008	ED-02	37	43	7	7	7	0	0	80	13	30
2008	ED-03	50	20	20	10	0	0	0	70	10	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	12	29	23	8	8	15	4	51	20	121
2017	ED-01	11	32	16	14	11	16	0	52	29	37
2017	ED-02	9	26	30	9	2	18	5	45	15	43
2017	ED-03	14	29	19	5	19	10	5	50	28	21
2014	ED	10	25	21	18	9	15	2	42	33	118
2014	ED-01	5	27	20	24	9	15	0	38	38	55
2014	ED-02	14	27	16	14	8	16	5	52	28	37
2014	ED-03	33	8	25	8	17	8	0	45	27	12
2011	ED	11	24	21	17	14	11	3	40	36	152
2011	ED-01	8	26	24	17	13	11	1	40	33	72
2011	ED-02	9	25	16	23	11	14	2	41	41	44
2011	ED-03	27	0	27	18	18	9	0	30	40	11
2011	ED-04	10	20	10	10	30	0	20	38	50	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	41	36	10	4	2	5	2	82	7	121
2017	ED-01	38	41	11	5	3	3	0	81	8	37
2017	ED-02	42	37	9	2	2	4	2	85	5	43
2017	ED-03	43	38	5	5	5	5	0	85	10	21
2014	ED	44	27	15	8	1	5	0	75	9	118
2014	ED-01	42	33	13	5	2	5	0	79	8	55
2014	ED-02	54	22	19	3	0	3	0	78	3	37
2014	ED-03	42	33	8	8	0	8	0	82	9	12
2011	ED	28	38	17	7	3	4	3	71	11	152
2011	ED-01	24	42	17	3	7	6	3	71	11	72
2011	ED-02	36	32	18	9	0	2	2	71	10	44
2011	ED-03	45	36	9	9	0	0	0	82	9	11
2011	ED-04	20	30	20	20	0	0	10	56	22	10
2008	ED	35	38	12	6	2	6	2	79	8	108
2008	ED-01	37	46	10	3	3	0	0	83	7	59
2008	ED-02	27	27	17	10	0	17	3	67	13	30
2008	ED-03	50	40	10	0	0	0	0	90	0	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	31	36	14	4	4	7	2	75	9	121
2017	ED-01	30	27	22	5	5	11	0	64	12	37
2017	ED-02	35	46	9	2	2	2	2	85	5	43
2017	ED-03	29	38	10	5	10	10	0	74	16	21
2014	ED	30	32	15	13	3	7	1	67	17	118
2014	ED-01	25	36	15	13	5	5	0	65	19	55
2014	ED-02	38	24	19	11	0	5	3	68	12	37
2014	ED-03	25	50	0	17	0	8	0	82	18	12
2011	ED	28	38	13	7	7	5	3	71	16	152
2011	ED-01	25	44	8	6	8	6	3	76	15	72
2011	ED-02	32	32	14	7	7	7	2	70	15	44
2011	ED-03	36	27	9	27	0	0	0	64	27	11
2011	ED-04	30	30	20	0	10	0	10	67	11	10
2008	ED	35	34	12	10	5	4	0	72	15	108
2008	ED-01	37	32	12	10	5	3	0	72	16	59
2008	ED-02	30	40	13	10	7	0	0	70	17	30
2008	ED-03	40	40	10	0	0	10	0	89	0	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	7	93	121
2017	ED-02	12	88	43
2014	ED	9	91	118
2014	ED-01	11	89	55

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	16	23	17	3	3	30	7	62	11	121
2017	ED-01	22	14	11	3	3	41	8	68	11	37
2017	ED-02	5	28	26	7	2	23	9	48	14	43
2017	ED-03	24	24	14	0	5	24	10	71	7	21
2014	ED	17	20	20	5	5	24	8	55	15	118
2014	ED-01	16	22	16	5	5	27	7	58	17	55
2014	ED-02	13	19	24	3	5	24	11	50	13	37
2014	ED-03	17	25	17	0	8	17	17	63	13	12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	32	41	11	3	3	10	1	81	7	120
2017	ED-01	38	32	5	5	3	16	0	84	10	37
2017	ED-02	29	45	14	5	2	2	2	77	8	42
2017	ED-03	29	48	5	0	0	19	0	94	0	21
2014	ED	29	34	17	7	4	5	3	69	12	117
2014	ED-01	24	35	20	7	4	7	2	65	12	54
2014	ED-02	38	27	16	5	5	5	3	70	12	37
2014	ED-03	25	33	8	8	8	0	17	70	20	12
2011	ED	27	37	18	9	1	8	0	70	11	154
2011	ED-01	29	37	14	8	1	11	0	74	11	73
2011	ED-02	20	34	25	11	0	9	0	60	13	44
2011	ED-03	42	42	17	0	0	0	0	83	0	12
2011	ED-04	20	50	10	10	10	0	0	70	20	10

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	22	20	19	12	23	2	44	37	121
2017	ED-01	14	30	16	8	30	3	44	39	37
2017	ED-02	23	16	23	14	21	2	40	36	43
2017	ED-03	29	29	19	10	10	5	60	20	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	23	24	26	16	8	2	48	25	121
2017	ED-01	16	27	27	19	5	5	46	26	37
2017	ED-02	23	30	20	14	9	2	55	24	43
2017	ED-03	19	14	29	24	14	0	33	38	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	31	24	25	11	5	5	58	17	121
2017	ED-01	27	32	19	11	0	11	67	12	37
2017	ED-02	33	26	23	9	7	2	60	17	43
2017	ED-03	14	10	48	14	14	0	24	29	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	20	19	22	24	13	2	40	38	121
2017	ED-01	19	27	19	16	14	5	49	31	37
2017	ED-02	23	16	27	19	14	0	40	33	43
2017	ED-03	14	14	14	38	19	0	29	57	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	43	23	11	6	3	14	76	11	120
2017	ED-01	44	19	6	6	3	22	82	11	36
2017	ED-02	40	30	11	5	5	9	77	10	43
2017	ED-03	43	14	19	14	0	10	63	16	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	34	28	24	9	3	2	63	13	119
2017	ED-01	27	32	30	8	3	0	59	11	37
2017	ED-02	41	22	23	10	5	0	62	14	42
2017	ED-03	24	33	24	14	0	5	60	15	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	31	23	24	14	4	1	2	56	19	119
2017	ED-01	32	30	16	8	5	3	5	68	15	37
2017	ED-02	29	22	34	14	0	2	0	51	15	42
2017	ED-03	33	14	24	19	10	0	0	48	29	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	24	23	28	14	8	1	2	49	22	120
2017	ED-01	32	30	16	11	5	0	5	66	17	37
2017	ED-02	21	26	23	21	7	2	0	48	29	43
2017	ED-03	10	19	48	10	14	0	0	29	24	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	37	26	17	10	8	3	65	18	120
2017	ED-01	38	32	8	14	3	5	74	17	37
2017	ED-02	32	33	21	5	9	0	65	14	43
2017	ED-03	33	10	29	14	14	0	43	29	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	42	28	18	7	3	3	72	10	120
2017	ED-01	41	24	19	8	3	5	69	11	37
2017	ED-02	44	33	14	5	5	0	77	9	43
2017	ED-03	43	29	19	5	5	0	71	10	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	55	29	12	2	2	1	85	3	120
2017	ED-01	44	31	19	3	3	0	75	6	36
2017	ED-02	63	19	14	2	2	0	81	5	43
2017	ED-03	57	38	5	0	0	0	95	0	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	69	14	5	7	3	2	85	10	120
2017	ED-01	73	14	5	3	3	3	89	6	37
2017	ED-02	72	12	7	5	5	0	84	9	43
2017	ED-03	43	24	0	24	5	5	70	30	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	40	35	16	2	5	2	76	8	121
2017	ED-01	41	35	16	3	5	0	76	8	37
2017	ED-02	33	40	20	2	5	0	73	7	43
2017	ED-03	29	38	14	5	10	5	70	15	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	56	22	7	8	5	1	79	13	121
2017	ED-01	49	27	8	5	11	0	76	16	37
2017	ED-02	65	19	7	7	2	0	84	9	43
2017	ED-03	52	10	14	24	0	0	62	24	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	39	13	7	3	3	37	82	8	120
2017	ED-01	38	11	3	0	0	49	95	0	37
2017	ED-02	36	14	5	5	5	35	78	15	42
2017	ED-03	52	10	14	5	5	14	72	11	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	62	18	7	1	1	1	11	90	2	120
2017	ED-01	59	16	8	0	0	3	14	90	0	37
2017	ED-02	73	12	7	2	0	0	6	90	3	43
2017	ED-03	43	33	10	0	0	0	14	89	0	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	69	12	3	2	4	9	89	7	121
2017	ED-01	59	14	5	3	5	14	84	9	37
2017	ED-02	82	6	5	0	5	2	90	5	43
2017	ED-03	62	19	0	5	0	14	94	6	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	49	28	13	4	2	4	81	6	120
2017	ED-01	43	30	19	3	3	3	75	6	37
2017	ED-02	49	30	12	7	0	2	81	7	43
2017	ED-03	60	20	15	0	0	5	84	0	20

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	15	31	33	19	2	46	22	121
2017	ED-01	11	35	30	22	3	46	24	37
2017	ED-02	19	35	25	21	0	54	21	43
2017	ED-03	5	10	62	19	5	14	24	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	4	20	37	23	14	1	38	24	120
2017	ED-01	3	22	46	16	14	0	30	24	37
2017	ED-02	2	17	28	41	12	0	53	19	42
2017	ED-03	5	38	33	10	10	5	20	45	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	21	44	14	12	5	3	67	18	121
2017	ED-01	24	41	16	11	5	3	67	17	37
2017	ED-02	27	44	14	12	2	0	72	14	43
2017	ED-03	14	48	10	19	5	5	65	25	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	20	35	18	18	8	1	55	27	121
2017	ED-01	19	43	11	16	11	0	62	27	37
2017	ED-02	21	34	21	16	5	2	57	22	43
2017	ED-03	14	14	19	38	14	0	29	52	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	15	85	121
2017	ED-01	14	86	37
2017	ED-02	16	84	43
2014	ED	15	85	117
2014	ED-01	20	80	54
2014	ED-02	14	86	37
2014	ED-03	0	100	12

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	ED	72	28	18
2014	ED	78	22	18
2014	ED-01	73	27	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	23	69	8	0	0	0	0	92	0	13
2014	ED	57	36	0	7	0	0	0	93	7	14

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	27	21	17	14	18	3	28	72	121
2017	ED-01	22	19	16	11	27	5	23	77	37
2017	ED-02	28	26	19	19	7	2	29	71	43
2017	ED-03	33	24	14	19	5	5	35	65	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	ED	16	83
2017	ED-01	22	27
2017	ED-02	13	30
2017	ED-03	0	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	ED	42	83
2017	ED-01	48	27
2017	ED-02	47	30
2017	ED-03	8	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	ED	19	83
2017	ED-01	22	27
2017	ED-02	20	30
2017	ED-03	17	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	ED	24	83
2017	ED-01	11	27
2017	ED-02	30	30
2017	ED-03	42	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	ED	5	83
2017	ED-01	7	27
2017	ED-02	0	30
2017	ED-03	8	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	ED	45	83
2017	ED-01	37	27
2017	ED-02	50	30
2017	ED-03	58	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	ED	6	43	16	10	10	16	82
2017	ED-01	4	27	15	15	12	27	26
2017	ED-02	0	69	17	7	0	7	29
2017	ED-03	15	38	15	0	8	23	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	12	14	13	23	27	11	29	56	84
2017	ED-01	15	11	4	26	26	19	32	64	27
2017	ED-02	7	20	17	23	23	10	30	52	30
2017	ED-03	8	8	23	15	38	8	17	58	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	ED	2	7	14	20	48	8	10	74	84
2017	ED-01	4	15	4	22	41	15	22	74	27
2017	ED-02	0	0	27	20	47	7	0	71	30
2017	ED-03	8	0	15	15	54	8	8	75	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - ED

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)