2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - DA

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 67 20 0 0 0 0 80 0 15
2014 DA 38 46 0 15 0 0 0 85 15 13
2011 DA 42 26 5 16 11 0 0 68 26 19
2011 DA-04 55 27 0 18 0 0 0 82 18 11
2008 DA 63 38 0 0 0 0 0 100 0 16
2008 DA-04 67 33 0 0 0 0 0 100 0 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 40 41 20 0 0 0 0 80 0 15
2014 DA 46 46 8 0 0 0 0 92 0 13
2011 DA 74 21 0 5 0 0 0 95 5 19
2011 DA-04 91 0 0 9 0 0 0 91 9 11
2008 DA 81 13 0 6 0 0 0 94 6 16
2008 DA-04 75 17 0 8 0 0 0 92 8 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 34 26 26 0 0 0 13 70 0 15
2014 DA 54 23 8 8 8 0 0 77 15 13
2011 DA 79 21 0 0 0 0 0 100 0 19
2011 DA-04 91 9 0 0 0 0 0 100 0 11
2008 DA 75 25 0 0 0 0 0 100 0 16
2008 DA-04 75 25 0 0 0 0 0 100 0 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 28 53 7 0 0 0 41 7 15
2014 DA 23 46 8 23 0 0 0 69 23 13
2011 DA 47 32 11 5 5 0 0 79 11 19
2011 DA-04 82 9 0 9 0 0 0 91 9 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 28 40 20 0 0 0 41 20 15
2014 DA 23 38 15 8 15 0 0 62 23 13
2011 DA 42 37 5 5 11 0 0 79 16 19
2011 DA-04 36 45 9 0 9 0 0 82 9 11
2008 DA 38 56 6 0 0 0 0 94 0 16
2008 DA-04 42 50 8 0 0 0 0 92 0 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 40 41 0 0 0 0 59 0 15
2014 DA 38 46 8 8 0 0 0 85 8 13
2011 DA 63 32 0 5 0 0 0 95 5 19
2011 DA-04 91 9 0 0 0 0 0 100 0 11
2008 DA 56 38 6 0 0 0 0 94 0 16
2008 DA-04 50 42 8 0 0 0 0 92 0 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 59 13 0 8 0 0 79 8 15
2014 DA 46 38 0 8 8 0 0 85 15 13
2011 DA 63 21 5 5 5 0 0 84 11 19
2011 DA-04 73 18 0 0 9 0 0 91 9 11
2008 DA 63 38 0 0 0 0 0 100 0 16
2008 DA-04 58 42 0 0 0 0 0 100 0 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 67 20 0 0 0 0 80 0 15
2014 DA 31 62 8 0 0 0 0 92 0 13

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 34 26 13 0 0 7 58 14 15
2014 DA 31 38 8 15 8 0 0 69 23 13
2011 DA 47 32 21 0 0 0 0 79 0 19
2011 DA-04 73 18 9 0 0 0 0 91 0 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 26 21 20 13 0 0 20 59 16 15
2014 DA 38 31 8 0 15 0 8 75 17 13
2011 DA 32 21 16 5 11 0 16 63 19 19
2011 DA-04 45 18 18 0 9 0 9 70 10 11
2008 DA 69 6 6 0 0 0 19 92 0 16
2008 DA-04 58 8 8 0 0 0 25 89 0 12

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 47 33 0 0 0 0 67 0 15
2014 DA 31 31 23 15 0 0 0 62 15 13
2011 DA 47 47 5 0 0 0 0 95 0 19
2011 DA-04 73 27 0 0 0 0 0 100 0 11
2008 DA 63 19 13 6 0 0 0 81 6 16
2008 DA-04 58 17 17 8 0 0 0 75 8 12

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 28 40 7 7 0 0 47 13 15
2014 DA 23 46 15 8 8 0 0 69 15 13
2011 DA 21 37 21 11 11 0 0 58 21 19
2011 DA-04 36 27 27 0 9 0 0 64 9 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 40 26 7 8 0 0 59 14 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 41 40 0 0 0 0 60 0 15
2014 DA 38 54 0 8 0 0 0 92 8 13
2011 DA 42 42 11 0 5 0 0 84 5 19
2011 DA-04 55 45 0 0 0 0 0 100 0 11
2008 DA 69 13 19 0 0 0 0 81 0 16
2008 DA-04 67 8 25 0 0 0 0 75 0 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 41 33 7 7 0 0 54 13 15

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 46 28 26 0 0 0 0 74 0 15
2014 DA 54 38 8 0 0 0 0 92 0 13
2011 DA 79 21 0 0 0 0 0 100 0 19
2011 DA-04 91 9 0 0 0 0 0 100 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 28 40 13 0 0 0 47 13 15
2014 DA 15 62 8 8 8 0 0 77 15 13
2011 DA 37 47 5 5 0 0 5 89 6 19
2011 DA-04 64 18 9 0 0 0 9 90 0 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 28 40 13 0 0 0 47 13 15
2014 DA 23 62 8 0 8 0 0 85 8 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 34 40 13 0 0 0 47 13 15
2014 DA 31 46 8 15 0 0 0 77 15 13
2011 DA 53 32 16 0 0 0 0 84 0 19
2011 DA-04 73 9 18 0 0 0 0 82 0 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 51 28 0 0 0 0 72 0 14
2014 DA 54 23 15 8 0 0 0 77 8 13
2011 DA 53 37 5 0 5 0 0 89 5 19
2011 DA-04 82 18 0 0 0 0 0 100 0 11
2008 DA 75 19 6 0 0 0 0 94 0 16
2008 DA-04 67 25 8 0 0 0 0 92 0 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 54 26 7 0 0 0 13 92 0 15
2014 DA 31 54 8 0 0 0 8 92 0 13
2011 DA 63 26 0 0 5 0 5 94 6 19
2011 DA-04 82 18 0 0 0 0 0 100 0 11
2008 DA 38 56 6 0 0 0 0 94 0 16
2008 DA-04 33 67 0 0 0 0 0 100 0 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 7 34 20 13 0 26 45 9 15
2014 DA 0 8 54 8 31 0 0 38 8 13
2011 DA 17 11 28 11 28 0 6 41 29 18
2011 DA-04 10 0 20 20 50 0 0 70 10 10
2008 DA 0 13 50 6 31 0 0 38 13 16
2008 DA-04 0 17 33 8 42 0 0 50 17 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 14 0 20 20 13 7 26 49 21 15
2014 DA 8 0 31 31 31 0 0 62 8 13
2011 DA 11 11 33 22 17 0 6 41 24 18
2011 DA-04 0 10 30 30 30 0 0 60 10 10
2008 DA 0 13 13 25 44 6 0 73 13 16
2008 DA-04 0 17 17 17 42 8 0 64 18 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 0 28 26 7 0 40 54 0 15
2014 DA 8 8 31 23 15 8 8 45 18 13
2011 DA 6 22 17 39 6 0 11 50 31 18
2011 DA-04 0 20 10 50 10 0 10 67 22 10
2008 DA 6 13 19 31 25 6 0 60 20 16
2008 DA-04 8 8 17 33 25 8 0 64 18 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 0 13 41 7 0 40 78 0 15
2014 DA 0 0 38 8 38 0 15 55 0 13
2011 DA 6 6 11 50 17 0 11 75 13 18
2011 DA-04 0 0 20 40 30 0 10 78 0 10
2008 DA 0 0 25 38 38 0 0 75 0 16
2008 DA-04 0 0 25 33 42 0 0 75 0 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 7 33 21 7 0 20 34 25 15
2014 DA 8 15 54 8 15 0 0 23 23 13
2011 DA 11 33 28 11 6 0 11 19 50 18
2011 DA-04 10 20 30 20 10 0 10 33 33 10
2008 DA 0 25 25 25 19 6 0 47 27 16
2008 DA-04 0 25 25 25 25 0 0 50 25 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 8 7 20 40 13 0 13 61 17 15
2014 DA 15 8 31 23 15 8 0 42 25 13
2011 DA 0 22 22 33 11 0 11 50 25 18
2011 DA-04 0 10 10 50 20 0 10 78 11 10
2008 DA 0 13 31 25 25 0 6 53 13 16
2008 DA-04 0 8 33 25 33 0 0 58 8 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 8 0 53 7 7 26 88 12 15
2014 DA 8 8 23 8 15 15 23 38 25 13
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 33 20 0 0 0 20 75 0 15
2014 DA 31 31 15 0 8 0 15 73 9 13
2011 DA 68 11 16 0 5 0 0 79 5 19
2011 DA-04 82 9 0 0 9 0 0 91 9 11
2008 DA 69 13 13 0 0 0 6 87 0 16
2008 DA-04 67 8 17 0 0 0 8 82 0 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 7 33 33 28 0 0 0 40 28 15
2014 DA 15 38 23 0 23 0 0 54 23 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 26 41 20 0 0 0 40 20 15
2014 DA 38 38 0 15 8 0 0 77 23 13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 13 40 7 13 0 7 37 21 15
2014 DA 15 38 23 8 8 0 8 58 17 13
2011 DA 42 16 21 16 5 0 0 58 21 19
2011 DA-04 64 0 18 9 9 0 0 64 18 11
2008 DA 38 31 19 6 0 6 0 73 7 16
2008 DA-04 25 33 25 8 0 8 0 64 9 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 13 46 13 21 0 7 14 37 15
2014 DA 23 46 0 15 0 0 15 82 18 13
2011 DA 37 16 11 21 11 5 0 56 33 19
2011 DA-04 45 9 18 9 9 9 0 60 20 11
2008 DA 38 25 19 13 0 6 0 67 13 16
2008 DA-04 25 25 25 17 0 8 0 55 18 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 20 26 33 14 7 0 21 51 15
2014 DA 0 31 46 0 15 0 8 33 17 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 26 33 13 8 0 0 46 21 15
2014 DA 31 38 15 8 8 0 0 69 15 13
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 33 41 7 7 0 0 46 13 15
2014 DA 23 54 23 0 0 0 0 77 0 13
2011 DA 53 26 11 11 0 0 0 79 11 19
2011 DA-04 82 9 9 0 0 0 0 91 0 11
2008 DA 44 44 0 6 6 0 0 88 13 16
2008 DA-04 42 42 0 8 8 0 0 83 17 12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 7 54 20 13 7 0 0 60 20 15
2014 DA 31 54 0 8 0 8 0 92 8 13
2011 DA 47 32 11 11 0 0 0 79 11 19
2011 DA-04 82 9 9 0 0 0 0 91 0 11
2008 DA 63 25 0 13 0 0 0 88 13 16
2008 DA-04 67 17 0 17 0 0 0 83 17 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 40 20 7 14 0 7 56 22 15
2014 DA 46 38 8 8 0 0 0 85 8 13
2011 DA 53 26 11 5 5 0 0 79 11 19
2011 DA-04 82 9 9 0 0 0 0 91 0 11
2008 DA 44 38 6 0 13 0 0 81 13 16
2008 DA-04 42 33 8 0 17 0 0 75 17 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 26 20 7 0 0 20 67 8 15
2014 DA 54 15 15 0 15 0 0 69 15 13
2011 DA 68 21 0 0 0 0 11 100 0 19
2011 DA-04 82 0 0 0 0 0 18 100 0 11
2008 DA 81 13 0 0 0 0 6 100 0 16
2008 DA-04 75 17 0 0 0 0 8 100 0 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 7 28 13 13 7 0 33 51 29 15
2014 DA 23 23 15 0 8 8 23 67 11 13
2011 DA 42 16 21 5 0 0 16 69 6 19
2011 DA-04 73 0 18 0 0 0 9 80 0 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 7 54 20 0 13 7 0 65 14 15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 41 26 7 7 7 0 58 14 15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 13 47 20 7 13 0 0 60 20 15
2014 DA 31 54 8 8 0 0 0 85 8 13
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 20 46 7 0 0 7 44 7 15
2014 DA 23 54 8 0 8 8 0 83 8 13
2011 DA 37 37 5 0 16 5 0 78 17 19
2011 DA-04 64 27 0 0 9 0 0 91 9 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 13 40 20 0 0 0 41 20 15
2014 DA 46 31 8 0 8 8 0 83 8 13
2011 DA 32 37 16 11 0 5 0 72 11 19
2011 DA-04 36 55 0 9 0 0 0 91 9 11
2008 DA 38 44 6 13 0 0 0 81 13 16
2008 DA-04 33 42 8 17 0 0 0 75 17 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 26 20 13 7 13 0 54 23 15
2014 DA 15 38 15 8 8 15 0 64 18 13
2011 DA 26 32 16 21 0 5 0 61 22 19
2011 DA-04 36 36 18 9 0 0 0 73 9 11
2008 DA 25 44 19 13 0 0 0 69 13 16
2008 DA-04 25 42 17 17 0 0 0 67 17 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 26 26 13 0 13 0 54 15 15
2014 DA 38 23 15 8 8 8 0 67 17 13
2011 DA 32 21 26 16 0 5 0 56 17 19
2011 DA-04 45 18 18 9 0 9 0 70 10 11
2008 DA 13 31 38 6 0 13 0 50 7 16
2008 DA-04 17 17 42 8 0 17 0 40 10 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 14 26 20 7 20 13 0 47 30 15
2014 DA 23 46 8 8 15 0 0 69 23 13
2011 DA 26 32 11 21 11 0 0 58 32 19
2011 DA-04 45 27 9 18 0 0 0 73 18 11
2008 DA 25 44 6 25 0 0 0 69 25 16
2008 DA-04 25 42 8 25 0 0 0 67 25 12
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 20 40 13 7 0 0 41 20 15
2014 DA 8 54 31 8 0 0 0 62 8 13
2011 DA 26 47 11 11 0 0 5 78 11 19
2011 DA-04 45 18 18 9 0 0 9 70 10 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 33 33 0 0 7 0 65 0 15
2014 DA 23 46 15 0 8 0 8 75 8 13
2011 DA 37 32 16 11 0 0 5 72 11 19
2011 DA-04 45 9 18 18 0 0 9 60 20 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 40 26 0 7 0 0 67 7 15
2014 DA 23 46 23 0 8 0 0 69 8 13
2011 DA 42 47 5 5 0 0 0 89 5 19
2011 DA-04 55 27 9 9 0 0 0 82 9 11
2008 DA 44 38 13 0 6 0 0 81 6 16
2008 DA-04 50 42 0 0 8 0 0 92 8 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 33 33 7 0 0 0 60 7 15
2014 DA 23 38 31 0 8 0 0 62 8 13
2011 DA 37 16 32 5 5 0 5 56 11 19
2011 DA-04 55 9 27 0 0 0 9 70 0 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 33 26 7 0 7 0 65 7 15
2014 DA 23 31 23 0 8 15 0 64 9 13
2011 DA 37 26 11 5 11 11 0 71 18 19
2011 DA-04 45 27 9 0 9 9 0 80 10 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 13 40 0 0 0 26 46 0 15
2014 DA 31 23 8 8 8 23 0 70 20 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 41 33 20 0 0 0 7 79 0 15
2014 DA 46 15 23 0 8 8 0 67 8 13
2011 DA 74 16 5 0 5 0 0 89 5 19
2011 DA-04 82 0 9 0 9 0 0 82 9 11
2008 DA 75 25 0 0 0 0 0 100 0 16
2008 DA-04 67 33 0 0 0 0 0 100 0 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 14 26 40 7 13 0 0 41 20 15
2014 DA 23 23 38 0 15 0 0 46 15 13
2011 DA 26 58 11 0 5 0 0 84 5 19
2011 DA-04 27 55 9 0 9 0 0 82 9 11
2008 DA 25 44 19 13 0 0 0 69 13 16
2008 DA-04 25 42 17 17 0 0 0 67 17 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 14 20 40 7 7 7 7 39 15 15
2014 DA 31 15 31 0 23 0 0 46 23 13
2011 DA 16 26 16 16 21 0 5 44 39 19
2011 DA-04 18 27 9 27 9 0 9 50 40 11
2008 DA 0 50 13 19 6 13 0 57 29 16
2008 DA-04 0 42 17 17 8 17 0 50 30 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 26 33 13 0 7 0 51 14 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 33 33 0 0 7 0 65 0 15
2014 DA 38 38 15 0 0 8 0 83 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 46 33 0 0 0 0 67 0 15
2014 DA 23 46 15 8 8 0 0 69 15 13
2011 DA 47 26 16 5 0 0 5 78 6 19
2011 DA-04 55 27 9 0 0 0 9 90 0 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 14 59 26 0 0 0 0 74 0 15
2014 DA 31 38 15 15 0 0 0 69 15 13
2011 DA 47 32 21 0 0 0 0 79 0 19
2011 DA-04 73 27 0 0 0 0 0 100 0 11
2008 DA 56 31 6 6 0 0 0 88 6 16
2008 DA-04 58 25 8 8 0 0 0 83 8 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 26 40 13 0 0 0 47 13 15
2014 DA 31 38 23 8 0 0 0 69 8 13
2011 DA 37 47 11 5 0 0 0 84 5 19
2011 DA-04 45 55 0 0 0 0 0 100 0 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 26 40 13 0 0 0 47 13 15
2014 DA 31 38 23 0 8 0 0 69 8 13
2011 DA 37 42 16 5 0 0 0 79 5 19
2011 DA-04 45 55 0 0 0 0 0 100 0 11
2008 DA 63 31 6 0 0 0 0 94 0 16
2008 DA-04 67 25 8 0 0 0 0 92 0 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 20 33 20 0 7 0 44 21 15
2014 DA 31 46 15 8 0 0 0 77 8 13
2011 DA 37 37 5 11 5 5 0 78 17 19
2011 DA-04 55 27 9 0 0 9 0 90 0 11
2008 DA 75 19 6 0 0 0 0 94 0 16
2008 DA-04 75 17 8 0 0 0 0 92 0 12
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 DA 14 59 26 15
2014 DA 23 54 23 13
2011 DA 16 68 16 19
2011 DA-04 18 73 9 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 14 40 33 7 0 0 7 58 7 15
2014 DA 15 38 15 0 15 15 0 64 18 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 40 26 7 0 0 0 67 7 15
2014 DA 23 54 8 8 8 0 0 77 15 13
2011 DA 47 26 26 0 0 0 0 74 0 19
2011 DA-04 64 18 18 0 0 0 0 82 0 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 59 13 0 0 0 0 87 0 15
2014 DA 15 46 23 8 0 8 0 67 8 13
2011 DA 58 32 11 0 0 0 0 89 0 19
2011 DA-04 64 27 9 0 0 0 0 91 0 11
2008 DA 44 44 0 13 0 0 0 88 13 16
2008 DA-04 42 42 0 17 0 0 0 83 17 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 7 40 33 0 0 14 7 58 0 15
2014 DA 8 46 8 23 0 15 0 64 27 13
2011 DA 37 26 21 11 0 5 0 67 11 19
2011 DA-04 55 18 9 9 0 9 0 80 10 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 7 46 20 13 0 14 0 62 15 15
2014 DA 23 46 8 15 0 0 8 75 17 13
2011 DA 63 32 5 0 0 0 0 95 0 19
2011 DA-04 73 18 9 0 0 0 0 91 0 11
2008 DA 44 19 25 0 6 6 0 67 7 16
2008 DA-04 50 0 33 0 8 8 0 55 9 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 54 20 13 7 7 0 58 21 15
2014 DA 33 33 0 17 0 17 0 80 20 12
2011 DA 58 32 11 0 0 0 0 89 0 19
2011 DA-04 64 36 0 0 0 0 0 100 0 11
2008 DA 56 31 6 6 0 0 0 88 6 16
2008 DA-04 58 25 8 8 0 0 0 83 8 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 33 40 0 0 7 0 58 0 15
2014 DA 38 31 23 0 0 0 8 75 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 21 33 33 13 0 0 0 54 13 15
2014 DA 46 31 0 8 0 15 0 91 9 13
2011 DA 53 32 16 0 0 0 0 84 0 19
2011 DA-04 64 27 9 0 0 0 0 91 0 11
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 28 20 26 13 0 0 13 54 15 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 40 41 7 0 0 0 13 92 0 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 41 26 13 0 0 0 20 84 0 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 22 14 21 14 14 7 7 43 33 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 65 0 0 7 0 0 28 90 10 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 60 13 13 0 0 0 13 85 0 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 33 40 7 8 0 0 13 83 9 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 41 26 13 7 0 0 13 77 8 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 41 33 13 7 0 0 7 79 7 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 41 26 20 0 0 0 13 77 0 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 67 7 20 0 0 0 7 79 0 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 74 13 7 0 0 0 7 93 0 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 47 26 20 0 0 0 7 79 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 41 26 20 7 0 0 7 72 7 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 47 33 0 0 0 0 20 100 0 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 54 26 7 0 0 0 13 92 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 74 20 0 0 0 0 7 100 0 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 60 33 0 0 0 0 7 100 0 15

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 33 20 34 7 0 0 7 56 7 15

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 13 28 26 26 0 7 56 14 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 14 46 13 20 0 0 7 65 21 15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 34 33 7 0 0 7 58 7 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 20 41 13 20 0 0 7 21 79 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 DA 10 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 DA 20 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 DA 10 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 DA 41 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 DA 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 DA 49 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 DA 18 55 9 0 9 9 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 11 18 45 9 0 0 18 35 11 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 DA 0 18 27 0 46 0 9 20 51 11
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