2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	47	5	12	5	79	16	1061
2017	CS-01	35	43	5	13	4	78	17	235
2017	CS-02	29	50	6	10	4	80	14	493
2017	CS-03	31	44	4	15	6	75	21	256
2017	CS-04	35	51	2	7	5	86	12	57
2014	CS	30	44	6	14	6	73	20	1286
2014	CS-01	27	47	6	15	5	74	19	323
2014	CS-02	31	41	6	15	6	72	21	586
2014	CS-03	31	43	7	13	7	74	19	297
2014	CS-04	33	49	3	12	3	82	15	65
2011	CS	31	50	5	10	4	81	14	1621
2011	CS-01	28	52	5	10	4	81	14	386
2011	CS-02	31	51	4	11	4	82	14	762
2011	CS-03	33	47	5	11	3	80	15	372
2011	CS-04	42	42	5	8	4	84	11	79
2011	CS-05	64	36	0	0	0	100	0	11
2008	CS	32	47	6	10	5	80	15	1263
2008	CS-01	31	47	8	8	5	78	14	355
2008	CS-02	33	46	5	11	5	79	16	539
2008	CS-03	34	48	6	10	2	82	12	282
2008	CS-04	30	53	0	12	5	83	17	60

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	24	6	4	2	0	1	88	5	1059
2017	CS-01	60	24	6	5	2	0	2	87	7	235
2017	CS-02	62	24	7	3	2	0	1	87	6	491
2017	CS-03	63	23	5	4	1	2	2	89	5	256
2017	CS-04	70	26	4	0	0	0	0	96	0	57
2014	CS	59	25	7	3	2	1	2	87	6	1284
2014	CS-01	57	25	7	4	2	2	3	86	6	323
2014	CS-02	59	25	8	3	2	1	3	87	6	584
2014	CS-03	61	25	8	3	2	0	1	87	5	297
2014	CS-04	64	24	8	3	2	0	0	88	5	65
2011	CS	64	22	6	4	2	1	1	88	6	1620
2011	CS-01	59	25	8	3	2	0	3	87	5	386
2011	CS-02	65	21	6	4	2	1	1	88	6	761
2011	CS-03	64	22	7	4	2	1	1	87	6	372
2011	CS-04	71	19	6	3	0	1	0	91	3	79
2011	CS-05	73	27	0	0	0	0	0	100	0	11
2008	CS	63	24	6	4	2	0	1	88	7	1263
2008	CS-01	62	23	7	5	1	0	1	87	6	355
2008	CS-02	61	27	6	3	2	0	1	89	5	539
2008	CS-03	68	17	4	5	5	0	1	87	9	282
2008	CS-04	65	22	2	7	2	3	0	90	9	60

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	61	21	7	5	4	0	1	84	9	1059
2017	CS-01	61	23	8	3	2	0	2	87	6	234
2017	CS-02	60	19	10	5	5	0	1	81	10	492
2017	CS-03	63	20	4	5	6	1	1	84	12	256
2017	CS-04	61	30	0	7	2	0	0	91	9	57
2014	CS	61	18	7	6	5	0	2	81	12	1285
2014	CS-01	63	17	8	5	4	0	3	83	9	323
2014	CS-02	63	17	6	7	5	0	2	81	12	585
2014	CS-03	55	22	8	6	8	0	1	78	14	297
2014	CS-04	71	15	2	9	3	0	0	86	12	65
2011	CS	62	20	6	7	4	0	1	83	11	1621
2011	CS-01	62	23	6	5	3	0	2	86	8	386
2011	CS-02	63	19	7	6	4	0	1	83	10	762
2011	CS-03	57	22	6	9	6	0	1	79	14	372
2011	CS-04	71	10	5	9	5	0	0	81	14	79
2011	CS-05	91	9	0	0	0	0	0	100	0	11
2008	CS	62	20	5	7	5	0	1	83	11	1261
2008	CS-01	62	21	6	6	3	0	1	84	10	354
2008	CS-02	61	21	6	6	3	0	2	84	10	539
2008	CS-03	65	17	4	6	7	0	1	83	14	282
2008	CS-04	58	24	3	8	7	0	0	81	15	59

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	39	7	10	6	76	17	1060
2017	CS-01	40	36	6	11	7	77	17	235
2017	CS-02	36	39	9	10	7	75	17	492
2017	CS-03	36	43	6	10	5	79	15	256
2017	CS-04	35	44	7	12	2	79	14	57
2014	CS	39	35	9	10	6	74	16	1284
2014	CS-01	34	32	16	11	6	66	17	323
2014	CS-02	38	39	7	8	7	78	16	584
2014	CS-03	43	30	9	12	6	73	18	297
2014	CS-04	41	44	3	9	3	85	12	65
2011	CS	37	39	8	10	5	77	15	1619
2011	CS-01	37	34	10	11	8	71	19	386
2011	CS-02	37	42	7	9	4	80	13	761
2011	CS-03	37	39	9	11	5	75	16	371
2011	CS-04	37	41	9	8	6	77	14	79
2011	CS-05	73	18	0	9	0	91	9	11

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	36	13	16	11	0	0	60	27	1060
2017	CS-01	22	37	13	17	10	0	1	60	27	235
2017	CS-02	23	36	14	16	11	0	0	59	27	492
2017	CS-03	27	34	11	15	13	1	0	61	28	256
2017	CS-04	23	44	12	12	9	0	0	67	21	57
2014	CS	17	36	14	17	15	0	0	53	33	1284
2014	CS-01	12	36	16	19	16	0	0	48	36	323
2014	CS-02	18	38	13	16	16	0	0	56	32	584
2014	CS-03	18	33	15	18	14	0	0	52	33	297
2014	CS-04	21	41	9	17	12	0	0	62	29	65
2011	CS	28	40	11	12	9	0	0	69	20	1623
2011	CS-01	23	37	11	14	15	1	0	61	29	386
2011	CS-02	29	41	12	11	7	0	0	71	18	764
2011	CS-03	30	42	9	12	6	0	0	72	19	372
2011	CS-04	34	41	11	8	6	0	0	75	14	79
2011	CS-05	36	45	9	0	9	0	0	82	9	11
2008	CS	24	42	11	12	9	1	0	67	22	1265
2008	CS-01	21	40	11	13	14	1	1	62	27	355
2008	CS-02	21	45	10	13	10	1	0	67	23	540
2008	CS-03	31	41	13	9	5	1	0	73	14	283
2008	CS-04	30	40	20	10	0	0	0	70	10	60

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	39	8	6	3	83	9	1060
2017	CS-01	40	39	11	7	4	78	11	235
2017	CS-02	42	41	9	7	2	82	9	493
2017	CS-03	48	38	7	4	3	87	7	256
2017	CS-04	59	32	4	2	4	91	5	56
2014	CS	45	37	9	6	3	82	9	1285
2014	CS-01	40	42	10	6	2	82	8	323
2014	CS-02	46	35	10	5	3	81	9	585
2014	CS-03	46	35	6	8	4	82	12	297
2014	CS-04	56	29	8	5	3	85	8	65
2011	CS	46	38	8	5	3	84	8	1621
2011	CS-01	42	39	8	4	6	82	10	386
2011	CS-02	45	37	9	7	3	82	10	762
2011	CS-03	48	40	7	3	2	88	5	372
2011	CS-04	53	37	5	5	0	90	5	79
2011	CS-05	73	18	0	0	9	91	9	11
2008	CS	41	41	8	7	3	82	10	1265
2008	CS-01	40	42	7	8	3	82	11	355
2008	CS-02	38	42	9	6	4	81	10	540
2008	CS-03	47	35	9	8	1	82	9	283
2008	CS-04	38	55	3	3	0	93	3	60

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	34	7	5	3	0	85	8	1060
2017	CS-01	47	33	7	9	4	0	80	13	235
2017	CS-02	49	35	9	5	3	0	84	8	493
2017	CS-03	56	34	5	4	1	0	90	5	256
2017	CS-04	56	34	5	5	0	0	89	5	56
2014	CS	50	35	6	6	3	0	85	9	1285
2014	CS-01	45	39	6	6	2	0	85	9	323
2014	CS-02	50	36	6	6	2	0	86	8	585
2014	CS-03	52	31	6	5	5	0	84	10	297
2014	CS-04	56	35	2	5	3	0	91	8	65
2011	CS	50	39	5	4	2	0	89	6	1620
2011	CS-01	46	41	5	5	3	1	87	8	385
2011	CS-02	49	40	5	4	3	0	89	6	762
2011	CS-03	51	40	4	3	2	0	91	5	372
2011	CS-04	57	35	4	3	1	0	92	4	79
2011	CS-05	73	18	9	0	0	0	91	0	11
2008	CS	45	43	7	3	2	0	87	6	1265
2008	CS-01	45	42	5	3	5	0	87	8	355
2008	CS-02	42	44	8	4	2	0	86	5	540
2008	CS-03	49	40	6	4	1	0	89	5	283
2008	CS-04	38	55	5	2	0	0	93	2	60

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	41	8	5	2	0	0	84	8	1055
2017	CS-01	40	42	8	7	3	0	0	82	9	232
2017	CS-02	41	43	9	4	2	0	0	84	7	491
2017	CS-03	46	38	7	6	2	0	0	85	8	256
2017	CS-04	52	34	11	4	0	0	0	86	4	56
2014	CS	42	38	10	6	3	0	0	81	9	1285
2014	CS-01	38	38	13	7	3	1	0	77	10	323
2014	CS-02	42	38	11	5	4	0	1	81	9	585
2014	CS-03	44	40	6	5	4	0	1	84	9	297
2014	CS-04	49	39	5	6	2	0	0	88	8	65

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	34	11	6	4	1	1	79	10	1058
2017	CS-01	45	32	13	5	3	1	2	78	8	235
2017	CS-02	43	36	12	4	3	1	0	80	8	491
2017	CS-03	45	34	7	9	5	1	0	79	14	256
2017	CS-04	46	32	4	14	4	0	0	78	18	56
2014	CS	40	36	13	7	4	0	0	76	11	1285
2014	CS-01	35	36	15	8	4	1	1	72	13	323
2014	CS-02	42	35	11	6	5	0	1	77	12	585
2014	CS-03	43	35	13	7	2	0	0	78	9	297
2014	CS-04	43	42	8	5	3	0	0	85	8	65
2011	CS	41	37	11	6	4	0	1	79	10	1619
2011	CS-01	40	33	15	5	4	1	1	75	10	384
2011	CS-02	40	40	9	5	4	0	1	81	9	763
2011	CS-03	43	36	10	9	2	0	0	79	11	371
2011	CS-04	44	43	3	8	3	0	0	87	10	79
2011	CS-05	36	55	9	0	0	0	0	91	0	11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	25	13	11	12	3	9	60	25	1060
2017	CS-01	23	29	16	12	8	3	8	59	23	235
2017	CS-02	29	24	14	9	12	2	10	60	24	493
2017	CS-03	31	22	11	11	13	4	8	60	27	256
2017	CS-04	29	28	4	14	21	0	4	59	37	56
2014	CS	29	25	13	10	13	2	8	61	25	1285
2014	CS-01	26	22	13	12	17	1	9	53	33	323
2014	CS-02	31	27	11	9	11	3	8	65	23	585
2014	CS-03	29	26	16	9	13	0	8	59	23	297
2014	CS-04	35	26	9	6	12	3	9	69	21	65
2011	CS	33	26	10	12	11	2	6	65	24	1619
2011	CS-01	34	22	11	13	12	1	7	61	27	384
2011	CS-02	32	28	9	12	10	2	6	66	24	763
2011	CS-03	35	27	9	10	11	1	7	67	23	371
2011	CS-04	32	30	14	11	9	3	1	64	21	79
2011	CS-05	18	9	0	9	27	0	36	43	57	11
2008	CS	36	27	10	10	11	2	5	67	22	1264
2008	CS-01	35	27	10	8	11	2	7	68	21	353
2008	CS-02	36	29	10	9	11	1	4	68	21	541
2008	CS-03	39	25	10	10	9	3	3	69	20	283
2008	CS-04	28	27	7	27	10	0	2	56	37	60

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	45	11	7	5	76	12	1060
2017	CS-01	29	46	14	8	4	75	12	235
2017	CS-02	30	45	12	7	6	75	13	491
2017	CS-03	35	44	8	9	4	79	13	257
2017	CS-04	41	45	7	4	4	86	7	57
2014	CS	30	44	11	9	6	74	15	1285
2014	CS-01	30	47	9	8	6	77	14	323
2014	CS-02	29	45	11	10	5	74	15	585
2014	CS-03	30	43	11	10	7	72	16	297
2014	CS-04	35	36	13	11	5	71	15	65
2011	CS	36	41	11	7	5	78	12	1619
2011	CS-01	39	39	11	5	6	78	11	384
2011	CS-02	34	41	12	7	5	75	12	763
2011	CS-03	34	45	9	8	4	79	12	371
2011	CS-04	39	46	9	3	4	85	6	79
2011	CS-05	64	18	9	0	9	82	9	11
2008	CS	33	44	11	7	4	77	12	1260
2008	CS-01	40	38	12	5	5	78	10	354
2008	CS-02	30	46	10	8	5	76	13	541
2008	CS-03	32	45	11	9	3	77	12	279
2008	CS-04	33	45	13	8	0	78	8	60

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	35	18	14	11	0	57	24	1062
2017	CS-01	22	37	17	11	14	0	59	24	235
2017	CS-02	24	33	20	13	9	0	57	22	493
2017	CS-03	19	39	15	16	11	0	58	27	257
2017	CS-04	18	33	18	21	11	0	51	32	57
2014	CS	19	34	21	15	11	0	53	26	1285
2014	CS-01	20	29	23	13	13	1	50	26	323
2014	CS-02	19	32	21	17	10	0	51	28	585
2014	CS-03	16	43	18	11	11	0	59	22	297
2014	CS-04	27	33	12	20	8	0	61	27	65
2011	CS	20	37	17	14	11	0	57	25	1623
2011	CS-01	17	39	17	13	13	0	57	27	386
2011	CS-02	20	36	18	16	11	1	56	26	764
2011	CS-03	20	38	19	13	10	0	58	23	372
2011	CS-04	28	37	14	9	13	0	65	22	79
2011	CS-05	36	45	9	9	0	0	82	9	11

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	38	16	12	8	64	20	1061
2017	CS-01	29	37	18	9	7	66	16	235
2017	CS-02	25	38	18	12	8	63	20	492
2017	CS-03	24	38	13	16	8	63	24	257
2017	CS-04	21	49	7	12	11	70	23	57

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	42	11	5	3	0	80	9	1060
2017	CS-01	40	37	14	8	1	0	77	9	235
2017	CS-02	34	43	12	5	5	0	78	10	492
2017	CS-03	39	43	9	4	4	1	83	7	256
2017	CS-04	42	47	4	5	2	0	89	7	57
2014	CS	38	41	13	5	3	0	79	8	1285
2014	CS-01	36	41	15	5	2	0	77	7	323
2014	CS-02	35	42	14	5	3	1	78	8	585
2014	CS-03	40	38	12	6	4	0	79	9	297
2014	CS-04	55	38	2	5	2	0	92	6	65
2011	CS	40	40	11	5	3	0	81	8	1623
2011	CS-01	42	37	11	6	4	1	79	10	386
2011	CS-02	37	42	12	5	3	1	80	8	764
2011	CS-03	42	39	10	6	2	1	82	8	372
2011	CS-04	48	48	1	3	0	0	96	3	79
2011	CS-05	73	27	0	0	0	0	100	0	11
2008	CS	42	39	10	5	4	1	81	9	1264
2008	CS-01	44	34	11	6	4	1	79	10	355
2008	CS-02	37	44	10	5	4	1	81	9	540
2008	CS-03	46	36	9	5	4	1	82	9	282
2008	CS-04	48	43	5	3	0	0	92	3	60

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	37	15	12	8	0	64	21	1062
2017	CS-01	27	37	14	14	9	0	64	23	235
2017	CS-02	28	35	16	12	9	0	63	21	493
2017	CS-03	28	37	15	12	6	1	66	19	257
2017	CS-04	26	45	9	7	12	0	72	19	57

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	53	35	7	3	1	0	88	4	1055
2017	CS-01	51	35	8	3	2	1	87	5	233
2017	CS-02	52	35	9	3	1	0	87	5	490
2017	CS-03	59	31	6	2	1	0	91	3	256
2017	CS-04	56	38	2	4	0	0	95	4	57
2014	CS	62	27	7	2	1	0	89	4	1284
2014	CS-01	65	27	6	2	1	0	92	2	323
2014	CS-02	62	27	7	3	1	0	89	4	584
2014	CS-03	60	26	9	2	3	0	86	5	297
2014	CS-04	65	32	3	0	0	0	97	0	65
2011	CS	60	30	6	2	1	0	90	4	1622
2011	CS-01	65	26	6	2	1	0	91	3	386
2011	CS-02	56	32	7	2	1	0	89	4	763
2011	CS-03	59	31	5	2	2	0	91	4	372
2011	CS-04	68	28	3	1	0	0	96	1	79
2011	CS-05	91	0	0	9	0	0	91	9	11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	40	12	10	6	0	0	71	16	1053
2017	CS-01	27	36	15	14	8	0	0	63	22	233
2017	CS-02	29	40	15	9	7	0	0	70	16	489
2017	CS-03	36	42	8	9	4	0	0	79	13	255
2017	CS-04	51	32	0	9	9	0	0	82	18	57
2014	CS	23	42	14	12	8	0	0	65	21	1285
2014	CS-01	18	39	18	15	9	0	1	58	25	323
2014	CS-02	20	43	15	12	9	0	0	64	21	585
2014	CS-03	30	38	12	13	7	0	0	68	19	297
2014	CS-04	36	49	4	3	8	0	0	85	11	65
2011	CS	30	43	12	10	6	0	0	73	16	1621
2011	CS-01	25	41	15	10	9	1	0	66	19	385
2011	CS-02	27	44	12	10	6	0	0	71	16	763
2011	CS-03	38	40	9	9	3	0	0	78	13	372
2011	CS-04	38	52	3	5	3	0	0	90	8	79
2011	CS-05	73	9	9	0	9	0	0	82	9	11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	33	14	12	6	0	68	18	1052
2017	CS-01	30	30	16	18	6	0	60	24	233
2017	CS-02	33	34	16	11	6	0	67	17	490
2017	CS-03	39	34	11	10	6	0	73	16	253
2017	CS-04	44	35	5	11	5	0	79	16	57
2014	CS	30	38	14	10	7	0	68	17	1285
2014	CS-01	26	39	15	12	7	1	66	19	323
2014	CS-02	28	39	15	9	8	0	67	17	585
2014	CS-03	33	37	13	10	7	0	70	17	297
2014	CS-04	41	35	10	5	9	0	76	14	65

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	36	16	11	6	0	0	68	17	1056
2017	CS-01	33	38	14	11	4	0	0	71	15	234
2017	CS-02	30	37	17	10	6	0	0	67	16	490
2017	CS-03	34	30	16	12	8	0	0	64	20	256
2017	CS-04	31	42	12	12	2	0	0	74	14	57
2014	CS	28	35	17	12	7	0	0	64	19	1284
2014	CS-01	27	34	19	11	7	0	0	62	18	323
2014	CS-02	28	37	16	12	8	0	0	65	20	584
2014	CS-03	29	34	16	13	7	0	1	63	21	297
2014	CS-04	32	32	17	9	11	0	0	64	20	65
2011	CS	35	40	13	8	3	1	0	75	12	1621
2011	CS-01	37	36	15	8	3	1	0	73	11	386
2011	CS-02	33	42	13	7	3	1	1	76	11	763
2011	CS-03	35	39	12	10	3	1	0	75	13	371
2011	CS-04	41	35	13	9	3	0	0	76	11	79
2011	CS-05	55	36	0	0	9	0	0	91	9	11

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	41	12	6	3	0	79	9	1054
2017	CS-01	35	47	11	4	3	0	82	7	233
2017	CS-02	38	38	14	6	4	0	76	10	490
2017	CS-03	43	37	13	5	2	0	80	7	256
2017	CS-04	37	52	2	4	5	0	89	9	57
2014	CS	40	38	11	7	4	0	79	10	1285
2014	CS-01	37	43	10	6	3	0	81	9	323
2014	CS-02	42	36	12	8	3	0	78	10	585
2014	CS-03	40	38	10	7	6	0	77	12	297
2014	CS-04	47	33	11	6	3	0	80	9	65
2011	CS	43	41	7	5	3	0	85	8	1619
2011	CS-01	44	41	7	5	4	1	85	8	384
2011	CS-02	42	41	9	5	2	0	84	8	763
2011	CS-03	42	45	4	7	2	0	87	9	371
2011	CS-04	53	34	5	5	3	0	87	8	79
2011	CS-05	64	27	0	0	9	0	91	9	11
2008	CS	41	43	8	5	3	0	84	8	1265
2008	CS-01	47	39	8	3	4	0	85	6	355
2008	CS-02	38	44	8	6	3	0	83	9	540
2008	CS-03	40	42	8	7	1	0	83	9	283
2008	CS-04	47	45	7	2	0	0	92	2	60

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	38	14	6	3	0	1	76	10	1059
2017	CS-01	53	31	11	2	1	0	2	85	3	235
2017	CS-02	36	40	13	5	4	1	2	77	9	492
2017	CS-03	30	39	16	11	4	0	0	69	14	256
2017	CS-04	23	36	14	20	5	0	2	60	25	56
2014	CS	32	36	19	8	5	0	1	68	13	1286
2014	CS-01	41	28	20	6	5	0	1	69	11	323
2014	CS-02	31	39	18	7	5	0	1	70	12	586
2014	CS-03	26	40	19	10	4	0	0	67	14	297
2014	CS-04	24	27	20	20	9	0	0	51	29	65
2011	CS	30	38	18	9	5	0	0	69	13	1619
2011	CS-01	36	37	17	6	3	0	1	74	8	383
2011	CS-02	30	39	19	8	4	0	0	69	12	763
2011	CS-03	26	39	18	11	6	0	0	65	17	372
2011	CS-04	25	33	16	13	13	0	0	58	25	79
2011	CS-05	9	45	9	18	18	0	0	55	36	11
2008	CS	27	36	20	11	5	0	1	63	17	1264
2008	CS-01	34	35	18	9	3	0	2	70	11	355
2008	CS-02	27	36	19	12	5	0	0	64	17	539
2008	CS-03	20	39	22	13	5	0	0	60	18	283
2008	CS-04	20	22	28	17	13	0	0	42	30	60

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	27	37	14	7	0	3	22	39	1057
2017	CS-01	7	26	36	16	11	0	3	28	34	235
2017	CS-02	12	28	33	15	7	0	4	23	42	491
2017	CS-03	13	26	43	12	4	1	2	17	39	254
2017	CS-04	18	25	40	9	7	0	2	16	43	57
2014	CS	14	31	36	12	4	1	2	17	46	1284
2014	CS-01	15	29	38	12	3	2	2	16	45	323
2014	CS-02	11	32	36	14	5	0	2	19	45	585
2014	CS-03	19	30	34	10	4	1	2	15	50	296
2014	CS-04	17	27	39	12	3	0	2	15	45	65
2011	CS	17	29	35	14	4	0	1	18	46	1613
2011	CS-01	12	28	34	17	8	1	1	25	41	381
2011	CS-02	17	27	36	14	3	1	2	18	45	759
2011	CS-03	20	33	33	10	3	0	1	13	54	372
2011	CS-04	19	30	37	11	3	0	0	14	49	79
2011	CS-05	9	64	9	18	0	0	0	18	73	11
2008	CS	16	31	32	15	4	0	2	19	48	1263
2008	CS-01	16	29	29	19	5	0	2	25	46	355
2008	CS-02	14	33	35	12	4	0	1	16	48	539
2008	CS-03	20	29	29	16	4	0	2	20	51	282
2008	CS-04	12	42	37	7	3	0	0	10	53	60

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	19	31	22	13	2	3	37	31	1047
2017	CS-01	8	18	31	21	16	4	3	39	27	232
2017	CS-02	10	19	28	22	14	2	4	38	31	484
2017	CS-03	11	21	31	23	10	1	3	34	33	254
2017	CS-04	12	21	33	21	11	0	2	32	34	57
2014	CS	15	24	31	18	8	2	2	26	41	1281
2014	CS-01	15	23	31	21	6	2	2	28	39	321
2014	CS-02	15	23	31	17	10	2	2	28	40	583
2014	CS-03	18	26	32	14	7	1	2	22	45	297
2014	CS-04	12	26	33	23	5	0	2	28	39	65
2011	CS	14	24	29	21	9	1	2	31	39	1612
2011	CS-01	12	18	28	23	14	2	2	39	32	381
2011	CS-02	12	25	29	22	8	2	2	32	38	759
2011	CS-03	18	27	30	18	4	1	2	23	46	371
2011	CS-04	20	24	34	11	8	1	1	19	45	79
2011	CS-05	9	45	9	27	9	0	0	36	55	11
2008	CS	18	22	28	19	9	1	2	29	41	1263
2008	CS-01	17	19	25	23	12	1	3	37	38	354
2008	CS-02	18	21	31	18	9	2	2	28	40	539
2008	CS-03	21	24	28	18	7	1	2	26	46	283
2008	CS-04	17	28	28	20	7	0	0	27	45	60

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	30	26	11	6	1	3	18	54	1053
2017	CS-01	18	27	25	14	9	2	5	24	49	233
2017	CS-02	21	27	28	12	8	1	3	20	50	488
2017	CS-03	28	31	27	9	2	1	1	12	60	255
2017	CS-04	28	42	18	11	2	0	0	12	70	57
2014	CS	26	31	25	10	4	1	2	15	59	1283
2014	CS-01	24	32	24	11	4	2	3	16	59	321
2014	CS-02	24	27	27	13	5	2	2	19	53	586
2014	CS-03	30	35	23	6	3	1	2	9	67	296
2014	CS-04	38	29	24	8	0	0	2	8	68	65
2011	CS	28	28	27	11	4	1	1	16	57	1617
2011	CS-01	25	23	28	14	7	2	1	22	49	383
2011	CS-02	24	30	27	13	4	1	1	17	56	761
2011	CS-03	35	30	26	6	3	0	1	8	65	372
2011	CS-04	35	25	28	8	1	0	3	9	62	79
2011	CS-05	64	18	9	0	0	9	0	0	90	11
2008	CS	25	29	26	12	5	1	2	17	56	1262
2008	CS-01	21	27	29	14	5	1	3	20	50	354
2008	CS-02	25	30	25	12	6	1	2	18	56	538
2008	CS-03	29	29	25	12	4	0	1	16	59	283
2008	CS-04	37	33	23	7	0	0	0	7	70	60

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	14	33	31	13	1	3	45	20	1051
2017	CS-01	4	9	25	39	17	2	4	60	14	234
2017	CS-02	4	14	32	32	14	1	3	47	19	487
2017	CS-03	8	17	39	25	9	0	2	35	25	253
2017	CS-04	11	16	44	24	4	0	2	28	27	57
2014	CS	7	15	37	29	9	1	2	39	23	1279
2014	CS-01	7	12	35	34	9	1	3	44	19	322
2014	CS-02	7	14	35	30	12	1	1	43	21	584
2014	CS-03	9	20	38	26	5	0	2	32	30	294
2014	CS-04	8	18	49	19	5	0	2	24	26	64
2011	CS	10	17	31	28	11	1	2	41	27	1609
2011	CS-01	6	13	30	31	17	1	2	49	20	381
2011	CS-02	8	15	31	31	11	1	3	44	24	755
2011	CS-03	14	23	31	24	8	1	0	32	37	372
2011	CS-04	19	23	39	16	1	0	1	18	42	79
2011	CS-05	9	36	45	0	9	0	0	9	45	11
2008	CS	10	18	34	26	10	1	2	36	29	1264
2008	CS-01	8	15	32	28	14	0	3	44	24	354
2008	CS-02	8	18	34	28	9	0	2	38	27	540
2008	CS-03	13	20	36	22	6	1	1	29	34	283
2008	CS-04	15	28	33	17	5	2	0	22	44	60

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	26	29	14	8	1	3	23	47	1056
2017	CS-01	18	20	26	17	14	2	3	33	40	233
2017	CS-02	18	24	32	13	8	1	3	23	44	490
2017	CS-03	26	31	24	13	5	1	1	18	58	256
2017	CS-04	28	33	24	11	4	0	0	14	62	57
2014	CS	31	27	26	9	4	0	1	14	60	1281
2014	CS-01	36	26	21	11	3	0	2	14	64	323
2014	CS-02	25	28	28	11	5	0	1	17	55	582
2014	CS-03	36	25	28	6	3	0	1	9	62	296
2014	CS-04	35	35	22	6	2	0	0	8	70	65
2011	CS	24	27	27	13	7	1	2	21	52	1614
2011	CS-01	19	27	25	15	12	1	2	28	47	382
2011	CS-02	20	27	29	14	7	1	3	21	48	761
2011	CS-03	34	25	25	11	4	0	1	15	60	370
2011	CS-04	42	29	18	9	0	0	3	9	73	79
2011	CS-05	27	27	45	0	0	0	0	0	55	11
2008	CS	23	26	26	14	7	1	2	22	52	1259
2008	CS-01	19	23	28	18	9	2	2	28	43	352
2008	CS-02	22	26	28	13	7	1	3	20	50	539
2008	CS-03	28	27	24	12	6	1	2	19	56	281
2008	CS-04	30	43	15	7	5	0	0	12	73	60

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	17	29	24	14	2	5	41	28	1054
2017	CS-01	7	17	23	24	19	5	5	48	26	234
2017	CS-02	10	16	26	26	14	2	6	43	28	487
2017	CS-03	9	17	36	22	12	1	3	35	27	256
2017	CS-04	12	24	32	25	5	0	2	30	37	57
2014	CS	11	15	30	27	13	1	3	41	28	1283
2014	CS-01	11	18	28	26	11	1	4	39	31	322
2014	CS-02	12	14	26	26	16	2	4	44	28	585
2014	CS-03	10	13	34	29	10	1	3	40	24	297
2014	CS-04	9	15	42	26	7	0	0	34	25	64
2011	CS	12	18	27	24	14	1	4	40	32	1615
2011	CS-01	13	18	21	24	18	1	4	45	33	382
2011	CS-02	10	19	28	23	15	2	4	40	31	760
2011	CS-03	12	17	33	24	9	1	3	35	30	372
2011	CS-04	14	23	27	28	6	0	3	35	38	79
2011	CS-05	9	45	18	27	0	0	0	27	55	11
2008	CS	14	23	28	19	10	2	4	31	40	1264
2008	CS-01	12	23	24	21	12	2	6	36	38	354
2008	CS-02	15	22	26	21	10	2	4	33	40	540
2008	CS-03	15	22	34	16	10	1	2	27	39	283
2008	CS-04	18	23	37	13	7	0	2	20	42	60

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	24	32	13	6	2	3	20	46	1058
2017	CS-01	15	22	31	15	11	3	3	28	39	234
2017	CS-02	18	23	31	15	6	2	4	23	44	491
2017	CS-03	26	25	33	11	2	1	2	13	53	256
2017	CS-04	32	30	30	7	0	0	2	7	62	57
2014	CS	21	27	33	11	4	2	2	16	49	1284
2014	CS-01	18	26	31	13	5	4	3	19	47	323
2014	CS-02	19	27	31	13	5	2	2	19	48	585
2014	CS-03	25	26	38	7	2	1	1	10	52	296
2014	CS-04	24	30	42	3	0	0	0	3	55	65

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	18	8	5	3	1	4	84	8	1062
2017	CS-01	65	16	6	3	2	2	5	87	6	235
2017	CS-02	62	16	11	4	3	0	4	82	7	493
2017	CS-03	61	20	5	7	3	0	3	84	10	257
2017	CS-04	65	21	5	5	4	0	0	86	9	57
2014	CS	64	16	8	4	4	0	5	83	9	1286
2014	CS-01	64	14	8	3	3	1	7	85	7	323
2014	CS-02	64	15	9	5	3	0	5	83	8	586
2014	CS-03	63	17	6	5	6	1	3	83	11	297
2014	CS-04	62	21	11	5	0	0	2	85	5	65
2011	CS	61	16	9	5	5	1	3	81	9	1620
2011	CS-01	60	17	10	3	4	1	5	82	8	386
2011	CS-02	63	15	9	4	4	1	4	82	9	762
2011	CS-03	61	18	8	7	5	0	1	80	12	371
2011	CS-04	58	16	9	4	9	0	4	78	13	79
2011	CS-05	73	9	18	0	0	0	0	82	0	11
2008	CS	61	15	7	6	4	0	7	82	11	1265
2008	CS-01	64	12	7	4	3	0	9	84	8	354
2008	CS-02	61	16	6	5	4	1	8	84	10	541
2008	CS-03	60	15	7	8	6	0	4	79	14	283
2008	CS-04	43	23	12	12	7	0	3	69	19	60

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	35	16	10	7	3	3	65	18	1061
2017	CS-01	25	35	16	11	6	4	3	64	19	235
2017	CS-02	24	32	19	9	8	4	3	60	19	493
2017	CS-03	29	40	11	10	6	2	2	72	16	257
2017	CS-04	29	37	11	14	4	5	0	70	19	56
2014	CS	29	33	17	9	7	3	2	65	17	1285
2014	CS-01	21	33	19	10	8	4	3	59	20	323
2014	CS-02	29	32	18	9	7	4	2	64	16	585
2014	CS-03	36	29	15	10	6	3	2	68	16	297
2014	CS-04	30	47	12	7	3	0	0	78	10	65

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	33	11	10	7	1	0	72	17	1062
2017	CS-01	39	33	13	9	6	1	0	73	15	235
2017	CS-02	36	35	11	10	8	1	0	72	18	493
2017	CS-03	42	30	10	12	6	1	0	72	18	257
2017	CS-04	41	37	7	9	7	0	0	77	16	57
2014	CS	38	32	13	10	6	1	0	71	16	1283
2014	CS-01	30	35	13	12	8	1	1	66	20	321
2014	CS-02	39	30	13	10	7	1	1	70	17	586
2014	CS-03	43	31	12	8	5	1	0	74	13	296
2014	CS-04	43	39	6	10	2	0	0	82	12	65

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	34	17	15	9	1	1	59	24	1058
2017	CS-01	22	34	19	15	7	1	3	58	23	235
2017	CS-02	22	33	18	14	10	1	1	57	25	490
2017	CS-03	27	32	16	16	7	2	0	60	24	256
2017	CS-04	26	46	5	11	12	0	0	72	23	57
2014	CS	21	38	14	14	8	2	2	62	23	1285
2014	CS-01	19	35	17	14	9	4	2	57	25	323
2014	CS-02	21	37	14	15	7	3	3	62	23	585
2014	CS-03	21	41	14	13	7	2	1	64	21	297
2014	CS-04	26	47	9	8	9	0	1	74	17	65
2011	CS	22	39	14	15	8	2	1	63	23	1622
2011	CS-01	21	38	15	13	11	2	1	61	24	385
2011	CS-02	22	37	15	15	8	2	1	61	24	764
2011	CS-03	21	44	11	16	6	2	0	66	22	372
2011	CS-04	30	46	6	13	5	0	0	76	18	79
2011	CS-05	73	9	0	9	0	9	0	90	10	11
2008	CS	22	38	14	15	8	2	1	61	24	1265
2008	CS-01	23	37	12	16	9	2	1	62	26	353
2008	CS-02	19	39	16	15	8	2	1	60	24	542
2008	CS-03	23	40	14	13	9	1	0	64	23	283
2008	CS-04	30	35	12	18	5	0	0	65	23	60

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	28	17	13	11	8	2	55	26	1060
2017	CS-01	19	22	19	12	14	12	2	48	30	235
2017	CS-02	18	26	17	16	11	9	2	50	30	492
2017	CS-03	28	32	15	8	10	6	1	64	20	256
2017	CS-04	41	40	5	5	9	0	0	81	14	57
2014	CS	21	29	17	12	10	8	3	56	25	1286
2014	CS-01	17	24	18	14	15	10	2	46	33	323
2014	CS-02	20	30	18	11	9	9	3	57	22	586
2014	CS-03	24	32	15	14	10	3	3	59	25	297
2014	CS-04	38	27	15	14	3	2	1	67	17	65
2011	CS	26	29	13	14	11	6	1	58	28	1621
2011	CS-01	20	28	12	15	16	8	1	52	34	385
2011	CS-02	23	28	15	14	12	6	2	56	28	764
2011	CS-03	32	32	12	15	7	3	1	65	23	371
2011	CS-04	44	29	9	8	8	1	1	75	16	79
2011	CS-05	64	9	0	18	0	9	0	80	20	11
2008	CS	23	30	14	13	12	7	1	57	28	1264
2008	CS-01	18	25	14	15	14	12	2	50	33	353
2008	CS-02	20	31	15	13	13	7	1	56	28	542
2008	CS-03	30	32	11	13	10	3	0	64	24	282
2008	CS-04	35	38	15	7	5	0	0	73	12	60

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	24	19	17	15	11	3	41	37	1060
2017	CS-01	12	20	16	17	17	16	1	39	41	235
2017	CS-02	9	21	21	19	14	12	3	36	39	492
2017	CS-03	13	29	19	15	15	7	3	46	33	256
2017	CS-04	5	46	19	14	12	4	0	53	27	57
2014	CS	10	21	21	19	16	11	2	36	40	1286
2014	CS-01	10	15	22	17	21	14	2	29	45	323
2014	CS-02	9	22	20	20	15	12	2	36	40	586
2014	CS-03	13	23	22	18	13	8	1	40	35	297
2014	CS-04	9	36	18	26	6	3	2	48	33	65

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	42	9	5	3	0	82	8	1059
2017	CS-01	35	44	11	7	3	0	80	10	235
2017	CS-02	39	42	10	5	3	1	82	8	492
2017	CS-03	41	42	9	4	3	0	83	7	255
2017	CS-04	44	47	5	2	2	0	91	3	57
2014	CS	35	44	10	7	3	0	79	11	1284
2014	CS-01	30	45	12	7	5	1	76	12	322
2014	CS-02	35	44	10	8	3	0	79	11	586
2014	CS-03	41	39	9	7	3	0	80	11	296
2014	CS-04	35	52	9	3	2	0	87	4	65

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	35	12	8	6	0	1	72	15	1061
2017	CS-01	36	34	11	10	8	0	0	71	19	235
2017	CS-02	37	35	13	8	5	0	1	73	13	493
2017	CS-03	37	35	13	7	6	0	1	73	13	256
2017	CS-04	30	37	12	9	12	0	0	67	21	57
2014	CS	35	36	15	8	6	0	0	71	14	1285
2014	CS-01	32	35	17	8	6	0	1	68	15	323
2014	CS-02	35	34	15	9	6	0	0	69	15	586
2014	CS-03	36	38	11	7	7	1	0	75	14	297
2014	CS-04	36	44	11	5	5	0	0	80	9	64
2011	CS	32	36	13	11	7	0	0	69	18	1620
2011	CS-01	33	35	12	10	9	1	0	68	19	385
2011	CS-02	30	36	15	10	8	1	0	66	18	763
2011	CS-03	34	36	13	12	5	0	0	71	17	371
2011	CS-04	38	42	5	9	6	0	0	80	15	79
2011	CS-05	45	36	0	18	0	0	0	82	18	11
2008	CS	26	35	15	11	11	1	1	62	23	1261
2008	CS-01	31	36	15	9	8	0	1	67	17	353
2008	CS-02	23	37	16	10	12	1	1	61	22	538
2008	CS-03	28	29	14	16	12	1	1	57	28	283
2008	CS-04	22	33	17	15	13	0	0	55	28	60

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	32	14	7	4	1	1	75	11	1060
2017	CS-01	40	29	16	8	3	1	2	71	12	234
2017	CS-02	40	33	14	7	4	1	1	74	12	493
2017	CS-03	43	34	11	4	4	2	1	80	8	256
2017	CS-04	41	30	16	7	7	0	0	70	14	57
2014	CS	39	32	16	7	5	1	1	72	12	1286
2014	CS-01	38	30	17	7	5	1	1	70	13	323
2014	CS-02	39	32	17	7	4	1	1	72	11	586
2014	CS-03	41	31	14	6	6	1	1	73	12	297
2014	CS-04	41	41	9	2	8	0	0	82	9	65
2011	CS	40	31	14	9	5	2	0	72	14	1619
2011	CS-01	39	31	13	9	6	2	1	72	15	385
2011	CS-02	39	30	16	9	4	2	0	70	14	762
2011	CS-03	42	31	13	8	5	2	0	74	13	371
2011	CS-04	43	34	11	4	8	0	0	77	11	79
2011	CS-05	64	27	9	0	0	0	0	91	0	11
2008	CS	35	32	13	9	8	2	1	69	17	1262
2008	CS-01	35	35	13	7	7	2	0	72	14	353
2008	CS-02	35	32	14	8	8	2	1	68	17	539
2008	CS-03	35	30	11	12	8	2	1	68	21	283
2008	CS-04	30	27	22	15	7	0	0	57	22	60

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	32	12	10	5	1	0	73	15	1061
2017	CS-01	40	29	11	16	3	0	0	70	19	235
2017	CS-02	39	33	13	9	5	1	0	73	14	493
2017	CS-03	42	35	10	7	5	1	0	77	12	256
2017	CS-04	37	38	9	11	5	0	0	75	16	57
2014	CS	38	33	14	9	6	0	0	71	15	1285
2014	CS-01	34	36	14	8	8	0	0	70	16	323
2014	CS-02	36	32	15	11	5	0	0	69	16	585
2014	CS-03	41	32	12	8	6	0	0	73	14	297
2014	CS-04	46	38	8	3	6	0	0	83	9	65
2011	CS	35	35	11	10	7	1	0	71	17	1618
2011	CS-01	34	36	11	9	10	1	0	70	19	385
2011	CS-02	33	37	12	10	7	1	0	71	17	763
2011	CS-03	38	32	13	12	4	1	0	71	17	369
2011	CS-04	48	32	5	10	5	0	0	80	15	79
2011	CS-05	64	27	9	0	0	0	0	91	0	11
2008	CS	30	34	14	11	10	0	0	65	21	1263
2008	CS-01	30	37	15	9	9	0	0	67	18	354
2008	CS-02	29	35	15	11	10	0	1	64	21	539
2008	CS-03	31	33	11	14	10	1	1	65	24	283
2008	CS-04	25	32	15	18	10	0	0	57	28	60

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	73	14	5	2	3	0	2	90	4	1059
2017	CS-01	68	20	4	1	3	1	2	91	5	234
2017	CS-02	73	14	6	1	2	0	3	90	4	492
2017	CS-03	78	9	5	2	3	0	2	90	4	256
2017	CS-04	74	12	5	4	4	2	0	87	7	57
2014	CS	72	13	5	2	3	0	4	90	5	1284
2014	CS-01	68	17	5	1	4	0	6	90	5	323
2014	CS-02	73	12	6	2	3	0	5	89	5	586
2014	CS-03	77	11	3	3	4	0	2	90	7	295
2014	CS-04	73	20	6	0	0	0	2	94	0	65
2011	CS	71	14	6	2	3	1	3	88	6	1620
2011	CS-01	70	15	5	3	3	1	4	88	6	385
2011	CS-02	72	14	6	2	2	1	3	89	5	763
2011	CS-03	73	13	7	2	4	0	2	87	6	371
2011	CS-04	66	13	11	3	4	0	4	82	7	79
2011	CS-05	73	18	9	0	0	0	0	91	0	11
2008	CS	73	11	4	2	3	1	6	90	6	1261
2008	CS-01	74	10	5	1	3	1	7	90	5	353
2008	CS-02	75	10	4	2	3	1	6	91	5	539
2008	CS-03	72	12	3	2	4	0	6	90	6	282
2008	CS-04	68	18	8	2	3	0	0	87	5	60

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	47	27	10	5	4	3	4	80	10	1056
2017	CS-01	45	25	11	5	4	4	8	78	10	233
2017	CS-02	47	27	10	4	4	3	3	80	9	491
2017	CS-03	53	25	9	6	4	3	2	81	10	257
2017	CS-04	38	38	5	5	7	4	2	81	13	55
2014	CS	46	26	11	5	5	2	5	78	11	1285
2014	CS-01	40	22	12	7	7	2	10	70	16	323
2014	CS-02	46	28	10	4	5	3	4	79	10	586
2014	CS-03	50	28	12	3	4	1	3	80	8	297
2014	CS-04	52	25	9	3	3	0	8	84	6	64
2011	CS	46	28	11	5	5	2	2	77	11	1622
2011	CS-01	40	27	13	5	9	2	4	71	15	386
2011	CS-02	46	30	10	6	5	2	2	79	11	763
2011	CS-03	50	27	11	5	3	2	1	80	8	372
2011	CS-04	54	23	11	8	1	3	0	79	9	79
2011	CS-05	45	45	0	0	0	9	0	100	0	11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	29	10	5	3	1	1	82	9	1055
2017	CS-01	54	28	9	6	3	1	0	82	9	233
2017	CS-02	49	31	10	5	3	1	1	81	8	492
2017	CS-03	57	26	10	4	2	1	0	83	7	255
2017	CS-04	45	29	11	4	11	0	0	75	15	55

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	27	13	5	3	1	78	9	1058
2017	CS-01	51	27	12	6	2	2	79	9	234
2017	CS-02	48	28	14	5	4	1	77	9	492
2017	CS-03	54	23	15	5	2	0	78	7	257
2017	CS-04	38	38	9	7	7	0	76	15	55

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	47	28	13	6	5	0	1	76	11	1057
2017	CS-01	46	28	15	7	3	0	0	75	9	233
2017	CS-02	47	28	12	7	5	0	1	76	12	492
2017	CS-03	48	28	12	6	5	0	0	77	11	257
2017	CS-04	43	31	11	2	13	0	0	75	15	55
2014	CS	45	30	12	7	6	0	0	75	13	1285
2014	CS-01	43	27	14	7	8	1	0	70	16	323
2014	CS-02	44	31	12	7	6	0	0	75	13	585
2014	CS-03	47	29	10	7	6	0	0	77	13	297
2014	CS-04	55	32	7	3	3	0	0	87	6	65

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	38	15	10	6	4	3	66	18	318
2017	CS-02	21	35	18	7	12	4	3	61	20	91
2017	CS-03	24	38	14	14	3	3	4	67	18	157
2017	CS-04	16	54	16	2	4	6	2	76	7	50
2014	CS	24	39	15	10	5	3	4	68	16	359
2014	CS-01	29	34	7	15	7	7	0	69	24	13
2014	CS-02	19	40	17	12	7	3	3	62	20	112
2014	CS-03	28	35	16	8	5	2	6	68	14	166
2014	CS-04	22	47	11	7	4	4	5	76	12	55

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	34	16	10	7	6	0	65	18	1060
2017	CS-01	32	26	17	11	7	6	0	62	19	234
2017	CS-02	24	35	19	9	7	6	1	63	17	492
2017	CS-03	30	33	14	10	6	6	0	67	17	257
2017	CS-04	28	49	4	12	5	2	0	79	18	57
2014	CS	26	34	16	9	6	7	0	65	17	1286
2014	CS-01	22	33	19	8	9	9	0	61	19	323
2014	CS-02	24	36	17	11	5	7	0	64	17	586
2014	CS-03	31	32	13	9	6	8	0	68	17	297
2014	CS-04	41	35	11	8	5	2	0	77	12	65
2011	CS	24	30	20	11	8	6	0	58	21	1619
2011	CS-01	25	33	17	9	10	6	1	62	20	385
2011	CS-02	21	29	22	12	9	7	0	54	22	762
2011	CS-03	24	30	20	12	7	6	0	58	20	371
2011	CS-04	37	34	13	11	3	3	0	73	14	79
2011	CS-05	45	36	18	0	0	0	0	82	0	11

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	31	20	16	9	2	0	54	25	1060
2017	CS-01	26	25	22	15	9	3	0	53	25	234
2017	CS-02	18	35	21	15	9	2	0	54	25	493
2017	CS-03	25	28	17	19	9	3	0	54	29	256
2017	CS-04	16	44	23	11	7	0	0	60	18	57
2014	CS	20	31	22	15	10	2	0	52	25	1286
2014	CS-01	19	27	24	12	12	4	1	49	26	323
2014	CS-02	18	33	23	15	10	2	0	52	25	586
2014	CS-03	24	27	20	17	10	2	0	52	28	297
2014	CS-04	18	40	20	16	6	0	0	58	22	65
2011	CS	18	33	20	15	12	1	0	52	28	1619
2011	CS-01	22	32	17	12	15	2	0	56	27	385
2011	CS-02	16	33	21	17	12	2	0	50	29	763
2011	CS-03	16	33	21	17	12	0	0	49	30	370
2011	CS-04	20	39	18	14	8	1	0	60	22	79
2011	CS-05	45	36	9	9	0	0	0	82	9	11
2008	CS	18	31	19	15	14	3	0	50	30	1265
2008	CS-01	18	29	23	12	15	3	0	48	28	354
2008	CS-02	17	31	19	15	15	3	0	50	31	541
2008	CS-03	18	31	17	18	15	2	0	49	33	283
2008	CS-04	27	37	17	17	3	0	0	63	20	60

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	31	22	19	10	4	0	47	30	1061
2017	CS-01	18	25	22	18	11	6	0	46	30	234
2017	CS-02	12	32	23	19	11	4	1	45	31	493
2017	CS-03	17	30	19	21	12	3	0	48	33	257
2017	CS-04	5	54	19	16	5	0	0	60	21	57
2014	CS	13	26	25	19	13	5	0	41	33	1286
2014	CS-01	15	21	25	17	14	8	0	39	33	323
2014	CS-02	12	27	25	18	11	5	0	42	32	586
2014	CS-03	12	27	23	19	15	3	0	41	35	297
2014	CS-04	8	35	21	25	11	0	0	43	36	65
2011	CS	9	31	22	19	13	6	0	43	33	1620
2011	CS-01	11	33	23	13	14	5	0	47	29	384
2011	CS-02	8	30	25	18	12	7	0	41	32	764
2011	CS-03	9	29	19	26	13	5	0	40	40	371
2011	CS-04	11	41	14	18	14	3	0	53	32	79
2011	CS-05	18	45	0	27	9	0	0	64	36	11
2008	CS	8	29	20	22	15	7	0	39	40	1264
2008	CS-01	8	31	21	18	15	7	1	42	35	353
2008	CS-02	8	28	20	22	14	8	0	39	40	541
2008	CS-03	8	28	18	25	16	5	0	38	43	283
2008	CS-04	7	33	22	33	3	2	0	41	37	60

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	24	20	16	16	5	0	45	33	1060
2017	CS-01	22	22	19	14	14	8	0	48	31	234
2017	CS-02	16	23	21	17	17	5	1	41	36	492
2017	CS-03	19	26	18	16	14	5	0	48	33	257
2017	CS-04	15	33	26	12	12	0	0	49	25	57
2014	CS	15	23	20	16	19	8	0	41	38	1285
2014	CS-01	14	20	18	15	20	13	0	39	40	323
2014	CS-02	14	23	22	15	20	6	0	40	37	585
2014	CS-03	17	22	18	19	18	6	0	41	40	297
2014	CS-04	12	38	20	18	9	3	0	52	28	65
2011	CS	13	23	20	18	18	8	0	39	39	1622
2011	CS-01	14	23	22	15	20	6	0	39	37	386
2011	CS-02	11	23	19	19	18	10	0	37	41	763
2011	CS-03	14	23	22	19	16	6	0	39	38	372
2011	CS-04	20	29	11	23	14	3	0	51	38	79
2011	CS-05	45	18	18	0	9	9	0	70	10	11
2008	CS	10	24	19	17	20	10	0	38	41	1264
2008	CS-01	11	25	18	14	22	11	0	40	41	354
2008	CS-02	9	23	20	19	19	10	0	36	41	540
2008	CS-03	8	24	18	18	21	11	0	36	43	283
2008	CS-04	15	33	18	13	15	5	0	51	30	60

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	30	19	20	13	2	0	46	34	1060
2017	CS-01	18	27	19	20	11	4	0	47	33	234
2017	CS-02	13	31	21	20	14	1	1	44	35	492
2017	CS-03	16	29	19	21	13	2	0	46	35	257
2017	CS-04	18	37	14	21	11	0	0	54	32	57
2014	CS	13	31	19	20	15	3	0	45	35	1285
2014	CS-01	14	26	20	21	15	4	1	42	38	323
2014	CS-02	12	30	21	19	14	2	0	44	34	586
2014	CS-03	16	33	18	17	15	2	0	49	32	296
2014	CS-04	6	40	12	27	15	0	0	46	42	65
2011	CS	12	30	19	24	13	2	0	43	38	1622
2011	CS-01	14	31	19	18	16	1	0	46	35	386
2011	CS-02	11	28	21	26	12	2	0	39	39	763
2011	CS-03	12	31	17	26	13	1	0	44	39	372
2011	CS-04	10	39	13	23	15	0	0	49	38	79
2011	CS-05	36	36	0	18	0	9	0	80	20	11
2008	CS	10	31	17	24	15	2	0	43	40	1266
2008	CS-01	10	31	21	25	13	1	0	41	38	354
2008	CS-02	9	32	18	23	15	2	0	42	39	542
2008	CS-03	11	31	14	25	18	1	0	42	44	283
2008	CS-04	15	37	12	27	8	2	0	53	36	60

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	41	19	10	4	1	0	66	15	1060
2017	CS-01	23	41	19	11	4	2	0	65	16	234
2017	CS-02	23	42	22	8	4	1	0	65	12	493
2017	CS-03	27	37	15	15	4	1	0	65	19	256
2017	CS-04	30	53	7	3	7	0	0	82	11	57
2014	CS	21	36	21	13	7	2	0	59	20	1285
2014	CS-01	20	39	21	12	6	2	0	60	18	323
2014	CS-02	20	34	25	12	7	2	0	56	19	586
2014	CS-03	26	34	16	14	8	2	0	61	23	296
2014	CS-04	24	41	15	14	3	2	2	67	17	65
2011	CS	21	39	17	13	7	2	0	61	21	1618
2011	CS-01	23	35	19	10	9	4	0	61	19	385
2011	CS-02	19	40	19	13	7	1	0	60	21	764
2011	CS-03	19	41	16	16	7	1	0	61	23	368
2011	CS-04	30	42	9	11	8	0	0	72	19	79
2011	CS-05	36	55	0	9	0	0	0	91	9	11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	38	16	5	2	3	1	77	7	1059
2017	CS-01	35	36	17	5	3	3	1	73	8	234
2017	CS-02	32	40	16	5	2	3	1	75	8	493
2017	CS-03	39	37	15	3	1	4	1	80	5	255
2017	CS-04	38	48	7	5	2	0	0	86	7	57
2014	CS	36	38	15	5	1	3	1	78	7	1285
2014	CS-01	32	39	15	7	2	3	2	75	9	322
2014	CS-02	37	37	15	4	1	5	1	78	6	586
2014	CS-03	37	36	15	6	1	3	2	77	8	297
2014	CS-04	41	46	9	2	2	2	0	88	3	65
2011	CS	33	39	15	5	2	4	1	76	8	1619
2011	CS-01	32	37	15	6	4	6	1	73	11	385
2011	CS-02	32	40	16	7	1	4	1	75	9	764
2011	CS-03	34	41	16	3	2	2	1	78	5	369
2011	CS-04	46	42	5	5	1	1	0	88	6	79
2011	CS-05	45	45	9	0	0	0	0	91	0	11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	40	12	8	3	2	1	76	12	1058
2017	CS-01	36	40	12	9	1	2	0	77	10	234
2017	CS-02	29	42	13	9	4	2	1	73	14	492
2017	CS-03	37	38	12	7	2	3	1	78	9	255
2017	CS-04	44	40	7	2	7	0	0	84	9	57
2014	CS	37	37	12	7	4	2	1	76	11	1286
2014	CS-01	35	37	10	8	6	3	1	75	15	323
2014	CS-02	34	37	14	7	5	2	1	73	12	586
2014	CS-03	39	38	12	6	2	3	1	79	8	297
2014	CS-04	53	32	10	3	2	0	0	85	5	65
2011	CS	36	36	11	7	5	3	1	76	13	1615
2011	CS-01	37	37	8	7	5	4	2	78	13	384
2011	CS-02	35	36	12	8	5	4	1	74	13	762
2011	CS-03	37	36	12	6	5	2	2	76	12	368
2011	CS-04	37	43	11	8	1	0	0	80	9	79
2011	CS-05	64	27	9	0	0	0	0	91	0	11
2008	CS	27	35	14	12	8	4	2	65	20	1265
2008	CS-01	26	38	12	12	7	3	2	67	20	353
2008	CS-02	26	34	14	12	8	4	2	63	22	542
2008	CS-03	27	34	13	13	8	5	1	64	22	283
2008	CS-04	37	33	15	8	3	3	0	72	12	60

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	39	17	7	4	2	1	72	11	1060
2017	CS-01	31	36	17	9	4	4	1	69	13	234
2017	CS-02	26	41	17	8	4	3	1	70	12	493
2017	CS-03	36	38	16	5	4	0	1	75	9	256
2017	CS-04	39	37	16	5	4	0	0	75	9	57
2014	CS	26	36	18	10	6	3	1	65	16	1286
2014	CS-01	20	35	22	9	9	5	1	58	19	323
2014	CS-02	24	36	19	11	5	3	1	63	17	586
2014	CS-03	34	34	15	9	4	2	1	70	14	297
2014	CS-04	36	54	5	3	2	0	0	91	5	65
2011	CS	18	35	23	10	8	5	1	57	19	1619
2011	CS-01	18	34	25	9	8	5	1	55	19	385
2011	CS-02	18	34	22	10	9	5	2	56	20	762
2011	CS-03	17	38	22	9	10	3	1	57	20	371
2011	CS-04	28	33	23	9	1	6	0	65	11	79
2011	CS-05	18	36	27	18	0	0	0	55	18	11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	30	18	13	10	6	1	57	24	1059
2017	CS-01	27	29	17	13	6	7	0	60	21	234
2017	CS-02	20	30	20	12	10	6	1	54	24	493
2017	CS-03	23	29	15	13	12	7	2	57	27	256
2017	CS-04	18	38	18	18	7	0	2	57	26	56
2014	CS	19	30	18	13	12	7	1	53	27	1286
2014	CS-01	20	28	18	11	13	8	2	53	27	323
2014	CS-02	18	31	19	14	11	7	1	52	27	586
2014	CS-03	23	26	16	13	14	6	2	53	30	297
2014	CS-04	17	39	17	11	8	9	0	62	20	65
2011	CS	16	27	18	15	12	10	2	49	31	1621
2011	CS-01	18	25	17	16	14	8	2	48	33	385
2011	CS-02	17	27	18	15	11	10	1	50	30	764
2011	CS-03	14	25	18	16	12	12	3	46	34	371
2011	CS-04	16	42	18	10	9	5	0	61	20	79
2011	CS-05	27	27	18	0	0	18	9	75	0	11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	54	21	10	4	3	2	6	81	8	1059
2017	CS-01	54	19	11	2	2	4	9	83	4	233
2017	CS-02	55	20	10	4	3	1	7	81	8	492
2017	CS-03	52	24	11	5	5	1	2	78	10	257
2017	CS-04	48	30	14	5	2	2	0	78	7	57
2014	CS	53	20	11	5	4	2	7	79	9	1285
2014	CS-01	56	16	10	2	3	3	11	83	6	323
2014	CS-02	52	19	11	5	3	1	8	78	10	585
2014	CS-03	51	21	11	5	8	1	2	75	13	297
2014	CS-04	49	35	9	5	0	2	2	86	5	65

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	21	10	2	2	2	4	86	3	1060
2017	CS-01	59	17	13	1	2	3	6	82	3	234
2017	CS-02	60	21	9	2	1	2	5	87	3	493
2017	CS-03	61	23	9	1	2	1	2	87	4	256
2017	CS-04	60	26	11	2	0	2	0	87	2	57
2014	CS	57	22	9	3	2	3	4	85	6	1285
2014	CS-01	57	19	8	2	2	5	6	86	5	322
2014	CS-02	56	22	9	4	2	2	5	84	6	586
2014	CS-03	58	21	9	3	3	3	2	84	6	297
2014	CS-04	56	33	10	0	0	0	0	90	0	65
2011	CS	60	20	10	2	2	2	3	85	4	1623
2011	CS-01	53	22	12	2	3	2	5	81	6	386
2011	CS-02	62	20	9	2	1	2	3	87	3	764
2011	CS-03	63	18	10	3	2	2	2	84	5	372
2011	CS-04	62	20	11	0	1	3	3	87	1	79
2011	CS-05	73	18	0	0	0	9	0	100	0	11
2008	CS	59	20	10	2	2	3	4	85	5	1264
2008	CS-01	53	21	11	3	2	5	5	83	6	354
2008	CS-02	60	21	10	2	2	2	4	86	4	540
2008	CS-03	64	17	8	1	3	2	4	86	5	283
2008	CS-04	65	20	8	3	2	2	0	86	5	60

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	34	15	15	15	1	0	54	30	1060
2017	CS-01	20	31	16	14	18	2	0	52	32	234
2017	CS-02	18	34	15	16	14	2	1	54	31	492
2017	CS-03	20	37	17	12	14	1	0	57	26	257
2017	CS-04	19	38	12	18	12	0	0	58	30	57
2014	CS	16	31	18	16	18	1	1	47	35	1285
2014	CS-01	14	30	16	15	22	1	2	45	38	323
2014	CS-02	16	31	17	16	17	2	0	48	34	585
2014	CS-03	17	29	19	15	17	1	1	47	33	297
2014	CS-04	14	36	24	17	9	0	0	50	26	65
2011	CS	22	35	14	14	14	1	0	57	28	1622
2011	CS-01	21	30	15	12	21	2	0	52	33	385
2011	CS-02	22	37	14	15	12	1	0	59	27	764
2011	CS-03	22	35	15	16	11	1	0	58	27	372
2011	CS-04	20	41	15	16	8	0	0	61	24	79
2011	CS-05	36	27	18	0	18	0	0	64	18	11
2008	CS	16	34	19	15	14	1	0	51	29	1266
2008	CS-01	16	32	21	14	15	2	0	49	30	355
2008	CS-02	15	33	19	15	17	1	0	49	32	541
2008	CS-03	18	37	18	16	11	0	0	55	27	283
2008	CS-04	20	48	20	10	2	0	0	68	12	60

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	20	16	21	28	2	2	33	51	1060
2017	CS-01	14	19	9	22	31	3	2	34	56	234
2017	CS-02	8	20	19	21	28	2	3	30	51	492
2017	CS-03	14	18	16	21	29	1	1	33	51	257
2017	CS-04	16	33	12	19	18	0	2	50	38	57
2014	CS	8	20	15	19	34	2	2	29	55	1286
2014	CS-01	8	18	11	17	40	2	2	28	60	323
2014	CS-02	6	18	15	21	36	2	2	25	60	586
2014	CS-03	10	23	18	19	27	1	1	34	47	297
2014	CS-04	14	32	17	15	20	0	3	47	36	65
2011	CS	12	22	15	20	29	1	1	35	50	1623
2011	CS-01	11	20	13	19	35	1	1	32	55	386
2011	CS-02	9	21	17	22	29	2	2	31	52	764
2011	CS-03	15	27	16	17	25	1	1	42	42	372
2011	CS-04	20	29	13	19	16	0	3	51	36	79
2011	CS-05	27	27	18	18	9	0	0	55	27	11
2008	CS	9	26	14	21	27	2	1	36	49	1266
2008	CS-01	7	25	16	20	28	3	1	33	50	355
2008	CS-02	8	26	13	22	29	2	1	34	52	541
2008	CS-03	12	27	14	20	27	1	0	39	47	283
2008	CS-04	20	35	12	17	17	0	0	55	33	60

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	39	20	12	8	3	1	59	21	1061
2017	CS-01	18	30	26	11	9	5	1	51	22	234
2017	CS-02	17	40	18	14	8	3	0	59	22	493
2017	CS-03	19	43	17	12	7	2	0	63	19	257
2017	CS-04	21	49	18	5	7	0	0	70	12	57

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	37	16	4	2	4	1	76	7	1061
2017	CS-01	34	36	16	5	2	6	1	76	7	234
2017	CS-02	34	34	19	5	3	4	1	72	8	493
2017	CS-03	37	41	13	3	2	4	1	82	5	257
2017	CS-04	35	49	9	5	0	2	0	86	5	57
2014	CS	40	34	15	3	3	5	1	78	6	1286
2014	CS-01	40	33	14	2	5	4	2	77	8	323
2014	CS-02	39	33	18	2	2	5	1	76	5	586
2014	CS-03	41	36	11	5	2	6	0	82	7	297
2014	CS-04	40	36	15	6	0	3	0	78	6	65

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	42	13	4	2	2	1	80	7	1058
2017	CS-01	38	40	12	3	3	4	1	82	5	234
2017	CS-02	35	41	14	5	2	1	0	78	8	492
2017	CS-03	35	43	13	4	3	2	1	80	7	256
2017	CS-04	34	50	13	4	0	0	0	84	4	56
2014	CS	38	37	14	5	3	3	0	78	8	1286
2014	CS-01	40	34	14	4	4	3	2	77	8	323
2014	CS-02	37	37	15	6	3	3	0	76	9	586
2014	CS-03	40	39	12	3	2	4	0	82	6	297
2014	CS-04	38	44	9	8	0	0	2	83	8	65
2011	CS	31	40	16	6	4	3	0	73	10	1621
2011	CS-01	30	39	13	5	7	4	1	73	13	384
2011	CS-02	29	41	17	6	3	3	0	73	10	764
2011	CS-03	34	39	16	5	3	2	0	75	9	372
2011	CS-04	39	35	18	4	3	1	0	76	6	79
2011	CS-05	36	36	18	9	0	0	0	73	9	11

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	39	10	5	3	0	0	82	8	1058
2017	CS-01	42	39	9	7	2	0	1	82	9	233
2017	CS-02	43	40	10	4	3	0	0	83	7	492
2017	CS-03	42	37	11	6	4	0	0	79	10	257
2017	CS-04	34	53	5	7	0	0	0	87	7	56
2014	CS	43	38	10	6	3	0	0	82	8	1286
2014	CS-01	41	41	8	7	2	1	0	83	9	323
2014	CS-02	41	40	11	6	2	0	0	82	8	586
2014	CS-03	48	31	11	5	4	0	0	80	9	297
2014	CS-04	47	38	10	2	3	0	0	85	5	65
2011	CS	38	39	13	6	4	0	0	77	10	1619
2011	CS-01	38	37	13	7	5	1	0	75	12	385
2011	CS-02	37	40	14	6	4	0	0	77	9	762
2011	CS-03	41	37	11	7	4	0	0	78	11	371
2011	CS-04	37	47	11	1	4	0	0	84	5	79
2011	CS-05	64	27	9	0	0	0	0	91	0	11
2008	CS	30	42	15	8	5	0	0	72	13	1265
2008	CS-01	33	38	18	5	6	0	0	71	11	355
2008	CS-02	28	44	13	9	5	0	0	72	14	541
2008	CS-03	30	40	16	9	6	0	0	70	14	282
2008	CS-04	32	57	7	3	0	2	0	90	3	60

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	31	20	10	5	0	0	64	15	1056
2017	CS-01	35	28	21	10	5	0	1	63	15	232
2017	CS-02	31	31	23	9	6	0	0	62	15	491
2017	CS-03	34	32	18	12	4	0	0	66	16	257
2017	CS-04	34	43	13	7	4	0	0	77	11	56
2014	CS	27	36	17	10	8	1	0	64	18	1286
2014	CS-01	31	33	18	9	8	2	0	65	17	323
2014	CS-02	25	38	18	10	8	0	0	63	19	586
2014	CS-03	28	35	16	12	8	1	0	63	21	297
2014	CS-04	30	36	17	10	6	0	0	67	16	65
2011	CS	29	37	19	8	6	1	0	66	15	1622
2011	CS-01	31	32	20	6	8	1	0	64	15	386
2011	CS-02	26	40	20	9	5	1	0	66	14	764
2011	CS-03	30	34	20	10	6	0	0	64	16	371
2011	CS-04	32	43	11	8	5	1	0	76	13	79
2011	CS-05	55	36	0	0	9	0	0	91	9	11

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	36	17	9	5	0	0	68	14	1058
2017	CS-01	33	33	19	9	5	0	1	66	15	234
2017	CS-02	31	35	19	9	6	0	0	66	15	492
2017	CS-03	34	36	16	9	5	0	0	70	14	256
2017	CS-04	27	55	9	7	2	0	0	82	9	56
2014	CS	27	37	17	12	7	0	0	64	19	1286
2014	CS-01	29	32	20	11	6	1	0	62	17	323
2014	CS-02	25	39	17	13	6	0	0	64	19	586
2014	CS-03	29	37	12	13	8	1	0	66	22	297
2014	CS-04	33	38	16	6	6	0	0	71	12	65
2011	CS	28	39	17	10	6	0	0	67	16	1619
2011	CS-01	26	37	19	9	8	1	0	64	17	386
2011	CS-02	27	39	18	10	5	1	0	67	15	762
2011	CS-03	29	38	15	14	5	0	0	67	18	370
2011	CS-04	30	43	16	5	5	0	0	73	10	79
2011	CS-05	73	18	0	0	9	0	0	91	9	11
2008	CS	24	39	16	14	7	0	0	64	21	1267
2008	CS-01	27	38	15	14	6	0	0	65	19	355
2008	CS-02	20	41	18	13	8	0	0	62	21	542
2008	CS-03	26	37	13	17	7	0	0	63	23	283
2008	CS-04	32	42	17	10	0	0	0	73	10	60

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	25	19	12	7	2	1	60	20	1060
2017	CS-01	37	22	15	14	7	3	1	62	22	234
2017	CS-02	30	27	21	12	8	2	1	58	20	493
2017	CS-03	37	23	19	10	8	3	0	62	19	257
2017	CS-04	36	30	16	11	7	0	0	66	18	56
2014	CS	32	25	17	13	10	3	0	59	24	1284
2014	CS-01	30	26	15	12	12	4	1	59	25	322
2014	CS-02	30	23	19	15	10	3	0	55	26	586
2014	CS-03	35	26	13	12	11	2	0	63	23	296
2014	CS-04	39	29	18	5	9	0	0	68	14	65
2011	CS	34	27	15	12	9	3	0	63	21	1621
2011	CS-01	33	24	16	11	11	5	0	60	23	386
2011	CS-02	31	29	15	13	9	3	0	62	22	764
2011	CS-03	36	27	15	14	6	2	0	64	20	370
2011	CS-04	43	24	18	6	5	4	0	70	12	79
2011	CS-05	55	18	18	0	9	0	0	73	9	11
2008	CS	25	28	17	16	11	3	0	55	28	1267
2008	CS-01	30	25	15	15	11	4	0	57	28	355
2008	CS-02	21	30	16	17	12	3	1	53	30	542
2008	CS-03	25	28	19	14	11	4	0	55	26	283
2008	CS-04	32	28	23	17	0	0	0	60	17	60

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CS	25	43	32	1061
2017	CS-01	22	46	33	235
2017	CS-02	26	42	32	492
2017	CS-03	26	44	29	257
2017	CS-04	33	28	39	57
2014	CS	19	46	34	1285
2014	CS-01	17	48	35	323
2014	CS-02	18	49	33	585
2014	CS-03	24	41	36	297
2014	CS-04	29	35	36	65
2011	CS	24	44	32	1623
2011	CS-01	26	43	31	386
2011	CS-02	21	46	33	764
2011	CS-03	24	44	32	372
2011	CS-04	27	43	30	79
2011	CS-05	45	18	36	11

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CS	24	28	36	5	0	6	271
2017	CS-01	16	43	27	6	0	8	51
2017	CS-02	23	27	38	7	1	5	127
2017	CS-03	32	23	35	3	0	6	68
2017	CS-04	26	21	47	0	0	5	19
2014	CS	22	26	35	11	9999	7	250
2014	CS-01	16	36	24	15	9999	9	55
2014	CS-02	20	22	42	11	9999	5	103
2014	CS-03	26	23	33	9	9999	10	70
2014	CS-04	21	37	32	9	9999	0	18
2011	CS	18	35	34	5	9999	9	382
2011	CS-01	9	37	42	6	9999	6	102
2011	CS-02	13	37	32	6	9999	11	164
2011	CS-03	28	27	30	5	9999	10	88
2011	CS-04	29	38	29	0	9999	5	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	15	85	1061
2017	CS-01	13	87	235
2017	CS-02	15	85	492
2017	CS-03	16	84	257
2017	CS-04	18	82	57
2014	CS	15	85	1285
2014	CS-01	15	85	322
2014	CS-02	15	85	586
2014	CS-03	16	84	297
2014	CS-04	18	82	65

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	40	162
2017	CS-01	47	30
2017	CS-02	43	74
2017	CS-03	31	42
2014	CS	55	192
2014	CS-01	57	46
2014	CS-02	50	86
2014	CS-03	60	47
2014	CS-04	66	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	69	162
2017	CS-01	60	30
2017	CS-02	70	74
2017	CS-03	69	42
2017	CS-04	80	10
2014	CS	63	192
2014	CS-01	57	46
2014	CS-02	63	86
2014	CS-03	81	47

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS	7	162
2017	CS-01	0	30
2017	CS-02	7	74
2017	CS-03	12	42
2017	CS-04	0	10
2014	CS	11	192
2014	CS-02	12	86
2014	CS-03	13	47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS	162
2017	CS-01	30
2017	CS-02	74
2017	CS-03	42
2017	CS-04	10
2014	CS-02	86
2014	CS-04	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CS	9	162
2017	CS-02	8	74
2017	CS-04	0	10
2014	CS	5	192
2014	CS-02	6	86
2014	CS-04	0	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CS	4	162
2017	CS-02	7	74
2017	CS-04	0	10
2014	CS-03	0	47
2014	CS-04	0	11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	7	162
2017	CS-02	12	74
2017	CS-04	0	10
2014	CS	4	192
2014	CS-01	13	46
2014	CS-03	0	47
2014	CS-04	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CS	42	162
2017	CS-01	47	30
2017	CS-02	38	74
2017	CS-03	43	42
2017	CS-04	60	10
2014	CS	38	193
2014	CS-01	41	46
2014	CS-02	40	86
2014	CS-03	25	48
2014	CS-04	68	11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CS	43	162
2017	CS-01	33	30
2017	CS-02	41	74
2017	CS-03	48	42
2017	CS-04	60	10
2014	CS	38	193
2014	CS-01	35	46
2014	CS-02	41	86
2014	CS-03	35	48
2014	CS-04	42	11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CS	51	162
2017	CS-01	43	30
2017	CS-02	49	74
2017	CS-03	59	42
2017	CS-04	60	10
2014	CS	44	193
2014	CS-01	41	46
2014	CS-02	42	86
2014	CS-03	54	48

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CS	38	162
2017	CS-01	47	30
2017	CS-02	38	74
2017	CS-03	36	42
2014	CS	35	193
2014	CS-01	37	46
2014	CS-02	33	86
2014	CS-03	40	48

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CS	41	162
2017	CS-01	40	30
2017	CS-02	42	74
2017	CS-03	43	42
2014	CS	41	193
2014	CS-01	30	46
2014	CS-02	43	86
2014	CS-03	46	48
2014	CS-04	42	11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CS	54	162
2017	CS-01	53	30
2017	CS-02	46	74
2017	CS-03	62	42
2017	CS-04	60	10
2014	CS	56	193
2014	CS-01	63	46
2014	CS-02	52	86
2014	CS-03	58	48

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CS	38	162
2017	CS-01	40	30
2017	CS-02	39	74
2017	CS-03	29	42
2017	CS-04	50	10
2014	CS	30	193
2014	CS-01	24	46
2014	CS-02	33	86
2014	CS-03	31	48

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CS-01	30
2017	CS-03	42
2017	CS-04	10
2014	CS-01	46
2014	CS-03	48
2014	CS-04	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CS	9	162
2017	CS-01	17	30
2017	CS-02	8	74
2017	CS-04	0	10
2014	CS	5	193
2014	CS-01	0	46
2014	CS-02	6	86
2014	CS-04	0	11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CS	15	162
2017	CS-02	22	74
2014	CS	11	193
2014	CS-01	15	46
2014	CS-02	10	86

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CS	50	162
2017	CS-01	53	30
2017	CS-02	51	74
2017	CS-03	50	42
2014	CS	45	193
2014	CS-01	46	46
2014	CS-02	49	86
2014	CS-03	42	48

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CS	25	162
2017	CS-01	20	30
2017	CS-02	18	74
2017	CS-03	38	42
2014	CS	29	193
2014	CS-01	28	46
2014	CS-02	31	86
2014	CS-03	23	48
2014	CS-04	49	11

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	14	162
2017	CS-01	20	30
2017	CS-02	15	74
2017	CS-04	0	10
2014	CS	12	193
2014	CS-01	13	46
2014	CS-02	13	86

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	49	162
2017	CS-01	40	30
2017	CS-02	46	74
2017	CS-03	57	42
2017	CS-04	60	10
2014	CS	47	193
2014	CS-01	37	46
2014	CS-02	48	86
2014	CS-03	48	48
2014	CS-04	83	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CS	31	162
2017	CS-01	17	30
2017	CS-02	28	74
2017	CS-03	41	42
2017	CS-04	60	10
2014	CS	33	193
2014	CS-01	35	46
2014	CS-02	35	86
2014	CS-03	25	48
2014	CS-04	49	11

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CS	11	162
2017	CS-02	14	74
2017	CS-03	12	42
2014	CS	11	193
2014	CS-02	14	86
2014	CS-03	10	48

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CS	24	162
2017	CS-01	30	30
2017	CS-02	23	74
2017	CS-03	24	42
2014	CS	19	193
2014	CS-01	22	46
2014	CS-02	22	86
2014	CS-03	15	48
2014	CS-04	0	11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CS	11	162
2017	CS-02	12	74
2017	CS-04	0	10
2014	CS	9	193
2014	CS-02	10	86

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	14	162
2017	CS-02	14	74
2017	CS-03	19	42
2014	CS	4	193
2014	CS-04	0	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS	16	162
2017	CS-02	15	74
2017	CS-03	24	42
2014	CS	19	193
2014	CS-01	17	46
2014	CS-02	23	86

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	9	162
2017	CS-01	0	30
2017	CS-02	11	74
2014	CS	5	193
2014	CS-03	10	48
2014	CS-04	0	11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	23	162
2017	CS-01	33	30
2017	CS-02	26	74
2017	CS-03	12	42
2014	CS	28	193
2014	CS-01	37	46
2014	CS-02	22	86
2014	CS-03	33	48

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CS	14	139
2017	CS-02	14	64
2017	CS-03	17	34
2014	CS	13	186
2014	CS-01	16	45
2014	CS-02	12	82
2014	CS-03	15	46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS	19	139
2017	CS-01	26	27
2017	CS-02	20	64
2017	CS-03	18	34
2014	CS	20	186
2014	CS-01	22	45
2014	CS-02	22	82
2014	CS-03	15	46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CS	12	139
2017	CS-02	13	64
2017	CS-03	15	34
2014	CS	15	186
2014	CS-01	24	45
2014	CS-02	12	82
2014	CS-03	11	46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CS	12	139
2017	CS-02	8	64
2017	CS-03	21	34
2014	CS	14	186
2014	CS-01	20	45
2014	CS-02	9	82
2014	CS-03	20	46

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CS	13	139
2017	CS-02	9	64
2017	CS-03	27	34
2014	CS	8	186
2014	CS-02	9	82
2014	CS-04	0	11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	13	139
2017	CS-02	11	64
2017	CS-03	17	34
2014	CS	13	186
2014	CS-01	13	45
2014	CS-02	15	82

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	11	139
2017	CS-02	17	64
2014	CS	9	186
2014	CS-02	15	82

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS	6	139
2017	CS-02	8	64
2017	CS-03	0	34
2014	CS	8	186
2014	CS-01	13	45
2014	CS-02	6	82
2014	CS-04	0	11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS	9	139
2017	CS-02	11	64
2014	CS	11	186
2014	CS-01	18	45
2014	CS-02	12	82
2014	CS-04	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	29	139
2017	CS-01	26	27
2017	CS-02	27	64
2017	CS-03	32	34
2014	CS	29	186
2014	CS-01	27	45
2014	CS-02	35	82
2014	CS-03	24	46

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	9	139
2017	CS-02	8	64
2014	CS	12	186
2014	CS-01	13	45
2014	CS-02	12	82
2014	CS-03	15	46
2014	CS-04	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	48	139
2017	CS-01	44	27
2017	CS-02	48	64
2017	CS-03	47	34
2014	CS	40	186
2014	CS-01	38	45
2014	CS-02	39	82
2014	CS-03	48	46

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CS-03	34
2014	CS-01	45
2014	CS-03	46

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	58	139
2017	CS-01	56	27
2017	CS-02	58	64
2017	CS-03	53	34
2014	CS	58	186
2014	CS-01	58	45
2014	CS-02	57	82
2014	CS-03	63	46
2014	CS-04	51	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CS	4	139
2017	CS-01	0	27

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	12	139
2017	CS-02	14	64
2017	CS-03	15	34
2014	CS	8	186
2014	CS-02	12	82
2014	CS-04	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	96	4	162
2017	CS-01	97	3	30
2017	CS-02	95	5	74
2017	CS-03	100	0	42
2017	CS-04	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	25	19	6	6	18	5	61	15	1062
2017	CS-01	23	25	17	7	4	18	6	63	15	235
2017	CS-02	18	25	21	6	6	20	4	56	17	493
2017	CS-03	26	25	17	5	5	18	4	65	13	257
2017	CS-04	28	35	14	11	5	7	0	68	17	57
2014	CS	20	24	19	7	5	19	5	59	16	1286
2014	CS-01	22	23	17	10	3	19	6	60	17	323
2014	CS-02	18	24	21	6	6	20	5	56	15	586
2014	CS-03	23	21	21	5	8	20	3	57	16	297
2014	CS-04	26	36	11	12	2	12	1	72	15	65

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	36	13	4	4	5	1	77	9	1062
2017	CS-01	38	40	13	3	3	3	1	81	6	235
2017	CS-02	34	35	15	5	5	6	0	74	10	493
2017	CS-03	40	31	13	5	4	6	1	77	10	257
2017	CS-04	40	44	11	0	5	0	0	84	5	57
2014	CS	31	33	17	6	4	8	1	71	11	1284
2014	CS-01	34	29	17	8	3	7	1	69	13	322
2014	CS-02	28	36	17	5	4	9	1	71	10	585
2014	CS-03	33	32	15	7	4	8	1	71	12	297
2014	CS-04	36	41	13	2	3	5	0	81	5	65
2011	CS	36	35	16	5	3	5	0	75	8	1616
2011	CS-01	40	30	15	6	4	5	0	74	11	384
2011	CS-02	32	39	16	4	2	6	1	76	7	761
2011	CS-03	38	31	17	7	2	4	0	73	9	370
2011	CS-04	43	39	14	0	1	3	0	84	1	79
2011	CS-05	45	55	0	0	0	0	0	100	0	11

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	48	8	3	1	1	0	88	3	1061
2017	CS-01	32	48	13	5	1	2	0	81	6	235
2017	CS-02	37	50	8	3	1	0	1	88	4	492
2017	CS-03	49	42	6	1	0	1	0	93	1	257
2017	CS-04	44	52	4	0	0	0	0	96	0	57
2014	CS	37	51	8	2	1	1	1	89	3	1286
2014	CS-01	31	49	9	5	2	2	2	84	7	323
2014	CS-02	34	55	9	2	0	1	0	89	2	586
2014	CS-03	45	47	6	1	0	0	0	92	1	297
2014	CS-04	49	42	6	0	3	0	0	91	3	65
2011	CS	33	53	9	3	1	1	0	87	4	1621
2011	CS-01	27	52	13	4	3	2	0	81	7	384
2011	CS-02	31	54	9	3	1	2	0	87	4	764
2011	CS-03	40	52	5	2	1	0	0	93	2	372
2011	CS-04	46	48	5	1	0	0	0	94	1	79
2011	CS-05	64	27	9	0	0	0	0	91	0	11
2008	CS	32	50	11	4	1	2	0	83	6	1267
2008	CS-01	23	52	14	6	3	2	0	76	9	354
2008	CS-02	33	48	12	4	1	1	0	82	6	543
2008	CS-03	39	52	6	2	0	1	0	92	2	283
2008	CS-04	40	47	7	7	0	0	0	87	7	60

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	27	24	8	5	16	5	53	16	1056
2017	CS-01	19	28	23	6	5	16	3	58	14	235
2017	CS-02	12	29	25	8	5	17	5	52	16	487
2017	CS-03	16	21	24	11	6	18	5	47	22	257
2017	CS-04	18	32	26	2	4	12	7	61	7	57
2014	CS	12	28	25	7	6	16	6	51	17	1286
2014	CS-01	13	29	22	7	7	16	6	54	18	323
2014	CS-02	12	26	26	8	7	16	6	48	18	586
2014	CS-03	12	28	23	7	5	16	8	53	16	297
2014	CS-04	9	29	35	5	0	15	8	49	6	65
2011	CS	10	25	28	10	5	18	5	45	20	1620
2011	CS-01	10	26	29	9	6	16	4	45	18	383
2011	CS-02	10	27	26	10	5	18	5	47	19	764
2011	CS-03	9	21	28	11	6	19	6	39	23	372
2011	CS-04	14	24	30	8	8	14	3	45	18	79
2011	CS-05	18	27	36	0	0	18	0	56	0	11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	36	9	4	1	5	1	85	5	1062
2017	CS-01	44	34	9	4	1	6	1	84	6	235
2017	CS-02	44	37	9	3	1	4	1	85	5	493
2017	CS-03	49	32	9	3	1	5	1	86	4	257
2017	CS-04	37	45	9	4	4	2	0	84	7	57
2014	CS	41	37	10	4	3	5	1	82	7	1286
2014	CS-01	38	37	10	5	2	7	2	81	8	323
2014	CS-02	41	37	10	4	3	4	0	82	8	586
2014	CS-03	43	37	10	3	3	4	1	84	6	297
2014	CS-04	49	32	17	2	0	2	0	81	2	65
2011	CS	39	35	11	5	2	7	0	80	8	1621
2011	CS-01	37	34	11	5	3	10	0	79	9	384
2011	CS-02	38	37	10	6	3	7	0	80	9	764
2011	CS-03	43	33	12	6	2	4	0	79	8	372
2011	CS-04	49	33	11	3	1	3	0	84	4	79
2011	CS-05	45	18	18	0	0	9	9	78	0	11
2008	CS	37	39	12	4	2	6	1	81	6	1267
2008	CS-01	34	42	13	4	1	6	0	81	6	354
2008	CS-02	39	36	12	4	2	6	0	81	7	543
2008	CS-03	35	43	10	4	1	6	1	83	6	283
2008	CS-04	38	38	15	5	0	3	0	79	5	60

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	36	13	6	3	8	1	77	9	1062
2017	CS-01	35	36	12	7	0	10	0	79	8	235
2017	CS-02	33	34	14	6	4	8	1	74	11	493
2017	CS-03	37	35	13	4	3	7	1	78	7	257
2017	CS-04	39	49	7	4	2	0	0	88	5	57
2014	CS	33	37	13	5	3	7	1	76	9	1286
2014	CS-01	33	33	13	7	3	9	2	74	11	323
2014	CS-02	30	39	15	5	3	8	0	75	9	586
2014	CS-03	38	38	10	5	3	6	0	81	9	297
2014	CS-04	41	35	17	0	2	6	0	81	2	65
2011	CS	30	35	15	7	4	9	0	72	12	1621
2011	CS-01	27	36	14	5	6	11	0	71	13	384
2011	CS-02	28	36	16	7	3	10	0	71	11	764
2011	CS-03	36	33	14	8	4	5	0	73	13	372
2011	CS-04	37	39	15	4	1	4	0	79	5	79
2011	CS-05	55	9	18	9	0	0	9	70	10	11
2008	CS	33	36	14	7	4	6	0	73	12	1263
2008	CS-01	32	31	18	7	4	7	0	68	13	354
2008	CS-02	31	38	12	9	3	6	1	74	13	541
2008	CS-03	34	39	12	5	4	5	0	78	9	282
2008	CS-04	47	37	10	5	0	2	0	85	5	60

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	6	94	1062
2017	CS-01	6	94	235
2017	CS-02	6	94	493
2017	CS-03	7	93	257
2014	CS	7	93	1284
2014	CS-01	7	93	321
2014	CS-02	6	94	586
2014	CS-03	7	93	297

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	34	65
2017	CS-02	43	30
2017	CS-03	28	18
2014	CS	40	82
2014	CS-01	36	22
2014	CS-02	35	34
2014	CS-03	50	22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	86	65
2017	CS-01	85	13
2017	CS-02	90	30
2017	CS-03	78	18
2014	CS	74	82
2014	CS-01	73	22
2014	CS-02	74	34
2014	CS-03	77	22

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	13
2014	CS	7	82

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS	65
2017	CS-01	13
2017	CS-02	30
2017	CS-03	18
2014	CS-02	34
2014	CS-03	22

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CS	12	65
2014	CS	10	82

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	18
2014	CS	6	82
2014	CS-02	0	34

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	13
2014	CS	12	82

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CS	23	65
2017	CS-02	17	30
2017	CS-03	33	18
2014	CS	23	82
2014	CS-01	45	22

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CS	22	65
2017	CS-02	17	30
2014	CS	29	82
2014	CS-01	23	22
2014	CS-02	29	34
2014	CS-03	32	22

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CS	15	65
2017	CS-02	17	30
2014	CS	20	82
2014	CS-01	41	22

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	CS	8	65
2014	CS	10	82

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CS	22	65
2017	CS-02	37	30
2014	CS	12	82

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CS	35	65
2017	CS-01	38	13
2017	CS-02	33	30
2017	CS-03	39	18
2014	CS	22	82
2014	CS-02	26	34
2014	CS-03	23	22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	CS-02	30
2017	CS-03	18
2014	CS-02	34
2014	CS-03	22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	30
2017	CS-03	0	18

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	13
2017	CS-02	0	30
2014	CS	6	82

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CS	12	65
2017	CS-01	0	13
2017	CS-02	23	30
2014	CS	10	82

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	CS	65
2017	CS-01	13
2017	CS-02	30
2017	CS-03	18

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CS	23	65
2017	CS-01	0	13
2017	CS-02	37	30
2014	CS	20	82
2014	CS-02	15	34
2014	CS-03	27	22

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CS	65
2017	CS-01	13
2017	CS-02	30
2017	CS-03	18
2014	CS-01	22
2014	CS-02	34

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	20	65
2017	CS-02	17	30
2017	CS-03	33	18
2014	CS	28	82
2014	CS-02	35	34
2014	CS-03	32	22

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	40	65
2017	CS-02	43	30
2017	CS-03	39	18
2014	CS	33	83
2014	CS-01	35	23
2014	CS-02	38	34
2014	CS-03	23	22

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CS	23	65
2017	CS-02	20	30
2017	CS-03	39	18
2014	CS	17	83
2014	CS-02	21	34

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CS	11	65
2014	CS	6	83
2014	CS-01	0	23

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CS	28	65
2017	CS-02	30	30
2014	CS	13	83
2014	CS-03	23	22

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	13
2014	CS-02	0	34

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	9	65
2017	CS-01	0	13
2014	CS-01	0	23

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS	8	65
2017	CS-01	0	13
2014	CS	13	83

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	CS	8	65
2017	CS-01	0	13
2014	CS	7	83
2014	CS-01	0	23

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	42	65
2017	CS-01	46	13
2017	CS-02	40	30
2017	CS-03	39	18
2014	CS	48	83
2014	CS-01	48	23
2014	CS-02	47	34
2014	CS-03	55	22

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	13
2014	CS	15	81

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	15
2014	CS	12	81
2014	CS-02	15	33

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	13
2017	CS-03	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	13
2017	CS-02	0	27
2014	CS	9	81

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CS	8	59
2017	CS-01	0	13
2014	CS-02	0	33
2014	CS-03	0	21

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS	17	59
2017	CS-01	0	13
2017	CS-02	22	27
2014	CS	9	81

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS	15	59
2017	CS-01	0	13
2017	CS-02	26	27

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	41	59
2017	CS-02	52	27
2017	CS-03	40	15
2014	CS	23	81
2014	CS-01	22	23
2014	CS-02	21	33
2014	CS-03	33	21

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	20	59
2017	CS-02	19	27
2014	CS	9	81

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	49	59
2017	CS-02	52	27
2017	CS-03	60	15
2014	CS	28	81
2014	CS-01	39	23
2014	CS-02	21	33
2014	CS-03	33	21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CS-01	13
2017	CS-03	15
2014	CS	81
2014	CS-01	23
2014	CS-02	33
2014	CS-03	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	73	59
2017	CS-01	69	13
2017	CS-02	70	27
2017	CS-03	80	15
2014	CS	69	81
2014	CS-01	78	23
2014	CS-02	61	33
2014	CS-03	76	21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CS-01	0	13
2017	CS-03	0	15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	27
2014	CS	16	81
2014	CS-02	21	33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	97	3	65
2017	CS-01	100	0	13
2017	CS-02	97	3	30
2017	CS-03	94	6	18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	25	20	3	3	22	5	64	8	1059
2017	CS-01	22	25	20	4	1	19	8	66	7	234
2017	CS-02	19	25	20	3	3	25	5	63	8	493
2017	CS-03	26	21	20	4	4	22	4	63	10	255
2017	CS-04	23	33	21	2	4	18	0	68	6	57
2014	CS	22	21	20	3	2	26	6	63	7	1286
2014	CS-01	24	22	16	3	2	24	7	68	9	323
2014	CS-02	19	20	22	2	2	27	7	60	6	586
2014	CS-03	23	20	21	3	1	29	3	63	6	297
2014	CS-04	30	21	19	5	0	24	0	68	6	65

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	34	15	3	3	8	1	78	6	1060
2017	CS-01	36	35	14	3	1	8	2	80	4	234
2017	CS-02	34	36	15	2	3	10	1	78	6	493
2017	CS-03	39	30	16	3	5	7	0	75	8	256
2017	CS-04	44	39	9	2	2	5	0	87	4	57
2014	CS	34	32	16	4	2	12	1	75	7	1285
2014	CS-01	36	28	15	4	3	11	2	74	8	323
2014	CS-02	31	35	17	3	2	11	1	75	6	585
2014	CS-03	35	29	15	4	2	14	1	75	6	297
2014	CS-04	43	32	13	5	0	8	0	81	5	65
2011	CS	37	37	13	3	2	7	0	80	5	1621
2011	CS-01	39	34	13	5	3	5	0	77	9	384
2011	CS-02	34	39	14	2	2	9	0	81	4	764
2011	CS-03	39	36	14	4	1	6	0	80	6	372
2011	CS-04	38	46	11	1	0	4	0	87	1	79
2011	CS-05	64	36	0	0	0	0	0	100	0	11

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	26	19	14	14	2	52	29	1056
2017	CS-01	20	28	20	19	11	2	49	31	233
2017	CS-02	26	26	18	12	15	2	53	28	492
2017	CS-03	26	24	19	13	15	3	52	29	255
2017	CS-04	26	25	19	12	17	0	51	30	57

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	30	26	13	10	1	1	50	23	1058
2017	CS-01	23	35	25	9	5	2	1	60	15	234
2017	CS-02	23	30	25	13	8	0	1	53	21	492
2017	CS-03	12	27	29	16	14	0	0	40	30	255
2017	CS-04	16	19	28	23	14	0	0	35	37	57

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	29	23	11	6	1	2	59	18	1053
2017	CS-01	35	32	17	6	5	2	3	71	11	233
2017	CS-02	30	29	21	11	6	0	2	61	18	490
2017	CS-03	19	29	30	14	8	1	1	48	22	254
2017	CS-04	22	21	30	20	7	0	0	43	27	56

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	23	25	18	15	1	2	40	35	1058
2017	CS-01	24	23	24	13	13	2	2	49	27	234
2017	CS-02	18	23	25	18	14	1	2	41	33	492
2017	CS-03	10	24	25	21	18	1	1	34	40	255
2017	CS-04	12	17	16	30	25	0	0	30	55	57

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	47	24	11	4	2	1	11	81	7	1056
2017	CS-01	60	18	6	2	0	1	13	91	2	233
2017	CS-02	50	22	11	3	2	1	12	82	5	491
2017	CS-03	35	31	13	7	3	1	11	74	11	255
2017	CS-04	31	30	19	7	9	0	4	63	16	57

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	30	20	8	4	1	1	67	12	1057
2017	CS-01	45	29	19	4	2	1	1	75	6	234
2017	CS-02	37	31	19	8	4	1	1	70	11	491
2017	CS-03	27	31	23	13	4	0	1	59	18	255
2017	CS-04	32	28	26	7	7	0	0	60	14	57

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	32	24	11	5	1	2	60	16	1056
2017	CS-01	30	32	24	7	4	0	1	64	12	233
2017	CS-02	28	30	23	11	4	1	2	59	16	490
2017	CS-03	21	35	23	14	5	1	0	57	19	256
2017	CS-04	21	40	23	12	4	0	0	61	16	57

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	32	26	14	7	0	2	52	22	1056
2017	CS-01	24	37	23	9	4	0	2	63	13	234
2017	CS-02	20	30	26	14	8	1	3	51	22	491
2017	CS-03	12	32	29	17	8	0	0	45	26	254
2017	CS-04	14	31	21	25	9	0	0	45	33	57

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	31	23	12	7	1	2	57	19	1058
2017	CS-01	32	33	18	9	5	1	2	67	15	234
2017	CS-02	25	29	23	12	8	1	3	56	20	492
2017	CS-03	20	31	27	15	6	0	0	52	21	255
2017	CS-04	16	37	26	14	7	0	0	53	21	57

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	32	21	9	5	1	2	64	15	1053
2017	CS-01	36	34	18	7	3	0	1	71	10	232
2017	CS-02	33	31	20	6	6	1	3	66	12	490
2017	CS-03	19	33	26	15	6	1	2	53	21	254
2017	CS-04	19	39	17	18	5	0	2	59	23	57

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	25	10	4	3	1	2	82	8	1058
2017	CS-01	56	23	11	6	3	1	1	80	9	233
2017	CS-02	55	25	11	4	3	1	2	82	7	492
2017	CS-03	52	28	10	4	4	0	2	82	8	257
2017	CS-04	70	22	5	2	2	0	0	91	4	56

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	74	12	4	3	3	1	2	89	6	1057
2017	CS-01	75	14	3	3	1	1	3	93	4	234
2017	CS-02	74	11	5	3	3	1	3	88	7	490
2017	CS-03	74	14	4	3	2	1	1	90	5	256
2017	CS-04	77	9	4	7	4	0	0	86	11	57

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	31	7	3	2	0	1	88	5	1058
2017	CS-01	57	31	6	3	2	1	0	90	5	233
2017	CS-02	54	31	6	3	3	0	2	88	6	492
2017	CS-03	56	30	9	3	1	0	0	87	4	256
2017	CS-04	58	30	5	5	2	0	0	88	7	57

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	24	10	6	4	0	1	80	10	1061
2017	CS-01	56	25	10	4	3	1	0	83	7	234
2017	CS-02	55	24	10	4	5	0	2	81	9	493
2017	CS-03	56	22	11	9	2	0	0	78	11	257
2017	CS-04	58	21	7	11	4	0	0	79	14	57

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	57	15	4	2	1	0	21	91	3	1057
2017	CS-01	62	11	1	0	0	1	25	98	0	233
2017	CS-02	57	12	3	1	1	0	26	93	2	491
2017	CS-03	57	20	6	4	2	0	11	87	6	256
2017	CS-04	39	32	21	4	2	0	4	73	5	57

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	21	6	2	2	1	6	90	4	1052
2017	CS-01	61	25	4	1	1	1	6	93	3	231
2017	CS-02	62	20	7	1	2	1	7	89	4	491
2017	CS-03	62	19	8	4	1	2	5	86	5	253
2017	CS-04	79	14	2	0	0	0	5	98	0	57

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	66	21	6	2	2	1	3	90	4	1060
2017	CS-01	63	21	8	2	3	1	3	87	5	234
2017	CS-02	65	21	6	2	2	1	4	89	4	492
2017	CS-03	68	22	5	2	1	1	2	92	2	257
2017	CS-04	81	12	2	2	0	0	4	96	2	57

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	28	12	3	1	3	83	5	1057
2017	CS-01	51	30	13	3	0	2	83	4	233
2017	CS-02	52	28	10	4	2	3	83	6	490
2017	CS-03	51	28	14	2	2	3	81	4	257
2017	CS-04	56	26	11	4	0	4	85	4	57

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	32	37	14	4	1	1	44	18	1061
2017	CS-01	17	39	31	8	3	0	0	57	12	234
2017	CS-02	14	32	38	12	4	1	1	46	16	493
2017	CS-03	4	28	42	20	5	0	1	32	25	257
2017	CS-04	9	30	35	21	5	0	0	38	26	57

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	21	39	22	11	0	33	28	1059
2017	CS-01	6	17	34	26	17	1	43	23	234
2017	CS-02	6	20	39	22	13	0	35	26	492
2017	CS-03	9	26	40	20	5	0	25	35	257
2017	CS-04	11	19	45	18	7	0	25	30	57

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	41	17	9	5	4	0	67	15	1059
2017	CS-01	24	36	17	13	5	5	0	64	19	233
2017	CS-02	21	40	19	9	7	4	1	64	16	493
2017	CS-03	24	46	14	8	4	4	0	73	12	256
2017	CS-04	24	48	18	7	4	0	0	72	11	57

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	42	18	12	7	2	62	20	1057
2017	CS-01	21	40	20	11	6	3	63	17	234
2017	CS-02	16	41	20	13	7	3	59	20	491
2017	CS-03	20	42	15	14	8	1	63	22	255
2017	CS-04	12	58	12	12	5	0	70	18	57

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	15	85	1060
2017	CS-01	16	84	234
2017	CS-02	14	86	493
2017	CS-03	14	86	256
2017	CS-04	14	86	57
2014	CS	13	87	1282
2014	CS-01	16	84	321
2014	CS-02	13	87	584
2014	CS-03	11	89	297
2014	CS-04	15	85	65

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	77	23	153
2017	CS-01	84	16	37
2017	CS-02	71	29	70
2017	CS-03	83	17	36
2014	CS	79	21	169
2014	CS-01	83	17	52
2014	CS-02	76	24	75
2014	CS-03	84	16	31

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	30	5	6	3	1	0	86	9	118
2017	CS-01	55	26	6	10	3	0	0	81	13	31
2017	CS-02	56	32	4	2	4	2	0	90	6	50
2017	CS-03	57	27	7	10	0	0	0	83	10	30
2014	CS	51	32	9	5	1	1	1	84	7	134
2014	CS-01	47	37	9	5	0	0	2	86	5	43
2014	CS-02	53	30	9	7	0	2	0	84	7	57
2014	CS-03	45	37	7	4	7	0	0	82	11	26

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	23	19	9	8	5	1	36	64	1060
2017	CS-01	34	21	22	9	8	7	1	36	64	234
2017	CS-02	37	22	17	10	8	5	1	39	61	492
2017	CS-03	34	27	20	7	7	5	0	35	65	257
2017	CS-04	21	23	28	9	15	4	0	22	78	57

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	15	626
2017	CS-01	19	135
2017	CS-02	15	278
2017	CS-03	9	155
2017	CS-04	18	43

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	32	626
2017	CS-01	31	135
2017	CS-02	30	278
2017	CS-03	30	155
2017	CS-04	51	43

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	10	626
2017	CS-01	16	135
2017	CS-02	9	278
2017	CS-03	8	155
2017	CS-04	9	43

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CS	47	626
2017	CS-01	34	135
2017	CS-02	45	278
2017	CS-03	57	155
2017	CS-04	63	43

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CS	4	626
2017	CS-01	3	135
2017	CS-02	7	278
2017	CS-03	2	155
2017	CS-04	0	43

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CS	43	626
2017	CS-01	53	135
2017	CS-02	41	278
2017	CS-03	39	155
2017	CS-04	32	43

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CS	8	48	18	9	4	12	616
2017	CS-01	10	53	15	7	3	12	133
2017	CS-02	10	44	17	11	6	13	270
2017	CS-03	6	52	19	7	4	12	156
2017	CS-04	0	31	38	19	0	12	42

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	23	21	17	17	2	9	38	38	630
2017	CS-01	15	22	22	16	13	2	10	43	33	137
2017	CS-02	9	27	19	17	18	3	9	40	39	277
2017	CS-03	10	18	25	17	18	0	11	32	40	158
2017	CS-04	7	28	16	23	20	2	2	37	46	43

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	2	10	15	18	44	2	9	14	69	629
2017	CS-01	3	12	15	22	37	1	9	16	67	136
2017	CS-02	2	12	15	15	45	2	8	16	67	278
2017	CS-03	1	8	15	19	46	2	10	10	73	157
2017	CS-04	5	9	7	19	56	2	2	15	78	43

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me