2017 Public Service Employee Survey Results for Department of National Defence by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 47 6 13 6 0 0 75 19 11898
2017 Seasonal 48 30 0 0 22 0 0 78 22 10
2017 Term 35 44 5 11 4 0 0 80 15 410
2017 Casual 47 41 3 7 1 0 0 88 9 142
2017 Student 57 32 5 4 2 0 0 89 6 102
2014 Indeterminate (permanent) 27 45 6 14 7 0 0 73 21 14050
2014 Seasonal 17 57 4 15 7 0 0 74 22 18
2014 Term 29 49 6 11 4 0 0 78 16 363
2014 Casual 50 35 3 9 2 0 1 86 11 233
2014 Student 40 44 6 7 3 0 0 84 10 63
2011 Indeterminate (permanent) 32 47 5 11 4 0 0 80 15 15429
2011 Seasonal 21 52 7 12 7 0 0 74 20 24
2011 Term 42 45 5 8 0 0 0 87 8 544
2011 Casual 47 42 3 5 3 0 0 89 7 101
2011 Student 49 45 0 5 1 0 0 94 6 62
2008 Indeterminate (permanent) 34 47 4 10 5 0 0 81 15 10797
2008 Seasonal 42 26 13 9 9 0 0 68 19 21
2008 Term 36 44 5 11 4 0 0 80 14 784
2008 Casual 49 41 5 4 1 0 0 91 4 93
2008 Student 57 38 1 3 1 0 0 95 4 104

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 25 6 3 2 1 1 89 5 11870
2017 Seasonal 36 41 11 0 0 11 0 87 0 10
2017 Term 74 20 4 1 0 0 1 95 1 408
2017 Casual 72 21 5 1 1 0 0 93 2 142
2017 Student 84 9 2 3 1 0 1 94 4 102
2014 Indeterminate (permanent) 61 26 6 3 2 1 2 89 5 14038
2014 Seasonal 62 30 8 0 0 0 0 92 0 18
2014 Term 63 25 6 3 0 0 2 90 4 365
2014 Casual 75 17 3 1 0 1 3 96 1 234
2014 Student 81 13 3 0 1 0 2 96 1 62
2011 Indeterminate (permanent) 67 22 5 3 1 1 1 91 4 15426
2011 Seasonal 61 23 8 0 8 0 0 84 8 24
2011 Term 73 20 4 2 1 0 1 94 2 544
2011 Casual 79 12 2 3 2 1 1 93 5 101
2011 Student 87 6 0 5 0 2 0 95 5 62
2008 Indeterminate (permanent) 67 22 4 3 2 0 2 91 5 10797
2008 Seasonal 48 22 9 9 0 0 12 79 11 21
2008 Term 69 22 4 2 1 1 1 93 3 783
2008 Casual 75 17 5 2 0 0 2 93 2 93
2008 Student 79 17 1 2 0 1 1 97 2 104

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 64 20 6 5 3 0 1 85 8 11888
2017 Seasonal 59 30 0 0 0 0 11 100 0 10
2017 Term 74 17 4 2 0 0 1 93 2 411
2017 Casual 69 16 6 3 5 0 2 86 8 141
2017 Student 78 14 4 3 1 0 0 92 4 102
2014 Indeterminate (permanent) 63 21 6 5 3 0 2 86 8 14039
2014 Seasonal 65 27 4 5 0 0 0 92 5 18
2014 Term 67 21 6 2 1 0 3 91 2 364
2014 Casual 74 14 4 3 2 0 3 91 5 234
2014 Student 80 14 1 2 3 0 0 94 5 63
2011 Indeterminate (permanent) 68 18 5 5 3 0 2 87 8 15422
2011 Seasonal 75 17 3 0 4 0 0 92 4 24
2011 Term 72 17 5 3 2 0 1 91 5 544
2011 Casual 71 14 3 3 3 0 7 91 6 100
2011 Student 76 13 8 3 1 0 0 88 4 61
2008 Indeterminate (permanent) 67 18 4 5 3 0 2 87 8 10803
2008 Seasonal 47 11 19 8 0 2 14 68 9 21
2008 Term 70 20 3 3 1 0 2 93 4 784
2008 Casual 65 12 9 3 2 0 10 84 6 93
2008 Student 71 16 4 6 1 0 1 88 8 104

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 38 8 12 7 0 0 73 18 11874
2017 Seasonal 40 27 11 22 0 0 0 66 22 10
2017 Term 48 34 8 7 3 0 0 82 10 410
2017 Casual 48 39 9 2 1 0 1 88 3 142
2017 Student 67 27 2 5 0 0 0 93 5 101
2014 Indeterminate (permanent) 37 37 8 11 7 0 0 75 18 14024
2014 Seasonal 36 39 7 17 0 0 0 75 17 18
2014 Term 42 41 6 6 5 0 1 83 11 365
2014 Casual 53 34 7 4 1 0 1 87 6 234
2014 Student 55 31 8 4 1 0 0 87 5 63
2011 Indeterminate (permanent) 35 39 9 11 6 0 0 75 17 15414
2011 Seasonal 42 28 4 11 9 0 7 75 21 23
2011 Term 40 38 11 8 2 0 0 79 10 542
2011 Casual 55 26 7 9 3 0 0 81 12 100
2011 Student 56 29 5 9 1 0 0 85 10 62

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 38 12 15 9 0 0 63 25 11878
2017 Seasonal 36 11 30 11 0 0 11 54 13 10
2017 Term 31 39 10 12 8 0 0 70 20 410
2017 Casual 37 32 12 13 4 0 2 71 17 142
2017 Student 52 37 6 3 1 0 1 90 4 101
2014 Indeterminate (permanent) 23 37 12 16 11 0 0 60 27 14033
2014 Seasonal 23 34 30 7 5 0 0 57 13 18
2014 Term 27 40 14 12 7 0 1 67 19 364
2014 Casual 35 34 14 11 2 0 4 72 14 234
2014 Student 36 35 12 13 2 0 3 72 15 63
2011 Indeterminate (permanent) 29 40 12 12 7 0 1 69 19 15415
2011 Seasonal 18 33 28 17 4 0 0 50 21 24
2011 Term 32 38 14 10 5 0 2 71 15 544
2011 Casual 37 41 10 7 2 0 3 80 9 100
2011 Student 38 28 10 11 2 0 10 74 14 61
2008 Indeterminate (permanent) 27 41 12 12 7 0 1 69 19 10808
2008 Seasonal 29 44 11 9 0 0 7 78 10 21
2008 Term 28 40 14 12 4 1 2 69 17 782
2008 Casual 34 42 11 5 5 0 3 79 10 93
2008 Student 38 38 10 8 2 0 4 79 10 104

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 38 9 5 3 0 0 83 8 11867
2017 Seasonal 48 41 11 0 0 0 0 89 0 10
2017 Term 51 31 9 7 2 0 0 82 9 405
2017 Casual 61 24 10 3 2 0 0 85 5 141
2017 Student 45 28 14 7 6 0 0 73 13 102
2014 Indeterminate (permanent) 43 38 10 6 3 0 0 81 9 14038
2014 Seasonal 53 38 8 0 0 0 0 92 0 18
2014 Term 48 35 7 4 5 1 1 84 9 364
2014 Casual 58 29 8 4 1 0 1 88 5 234
2014 Student 38 33 19 7 3 0 0 71 10 63
2011 Indeterminate (permanent) 46 36 10 5 3 0 0 82 8 15417
2011 Seasonal 47 23 11 15 0 0 4 73 15 24
2011 Term 52 33 8 4 2 0 0 85 6 540
2011 Casual 63 27 6 2 2 0 0 90 5 101
2011 Student 49 34 6 8 2 0 0 83 10 62
2008 Indeterminate (permanent) 43 39 10 5 3 0 0 82 8 10812
2008 Seasonal 85 2 14 0 0 0 0 86 0 21
2008 Term 46 38 10 4 2 0 0 85 5 784
2008 Casual 51 37 9 1 1 0 1 88 2 93
2008 Student 39 31 14 7 8 0 0 70 15 104

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 34 6 5 3 0 0 87 7 11862
2017 Seasonal 51 38 11 0 0 0 0 89 0 10
2017 Term 56 33 5 3 3 0 0 89 6 408
2017 Casual 65 26 4 3 2 0 0 91 5 141
2017 Student 44 35 10 9 1 0 1 80 10 102
2014 Indeterminate (permanent) 50 35 7 5 3 0 0 85 8 14034
2014 Seasonal 52 39 4 5 0 0 0 91 5 18
2014 Term 51 32 9 5 3 1 0 84 7 365
2014 Casual 65 24 4 4 2 0 1 90 6 234
2014 Student 41 34 15 9 2 0 0 74 11 63
2011 Indeterminate (permanent) 52 36 6 4 2 0 0 88 6 15417
2011 Seasonal 55 23 7 7 4 0 4 81 12 24
2011 Term 52 32 8 5 3 0 1 84 8 545
2011 Casual 64 26 7 2 2 0 0 90 3 100
2011 Student 43 39 7 5 5 0 0 82 10 61
2008 Indeterminate (permanent) 49 38 6 4 2 0 0 88 6 10812
2008 Seasonal 60 12 28 0 0 0 0 72 0 21
2008 Term 52 35 6 3 3 0 0 88 6 782
2008 Casual 63 31 5 0 1 0 0 94 1 93
2008 Student 37 43 10 5 6 0 0 79 11 104

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 40 8 7 3 0 0 82 11 11850
2017 Seasonal 48 52 0 0 0 0 0 100 0 10
2017 Term 49 37 7 6 1 0 0 86 7 407
2017 Casual 58 34 6 1 1 0 0 92 2 140
2017 Student 73 23 2 1 1 0 0 96 2 101
2014 Indeterminate (permanent) 41 39 9 7 3 0 0 81 11 14032
2014 Seasonal 42 32 19 7 0 0 0 74 7 18
2014 Term 46 42 6 5 1 0 0 88 6 364
2014 Casual 61 26 7 5 0 0 1 88 5 234
2014 Student 64 24 8 1 0 3 0 90 1 63

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 35 11 8 5 0 0 76 13 11862
2017 Seasonal 36 34 19 0 0 11 0 79 0 10
2017 Term 53 31 9 4 2 1 1 85 6 408
2017 Casual 66 25 8 1 1 0 0 91 1 141
2017 Student 71 18 7 3 0 0 1 90 3 102
2014 Indeterminate (permanent) 37 34 13 8 6 0 1 72 15 14032
2014 Seasonal 32 47 16 0 5 0 0 79 5 18
2014 Term 42 38 11 3 4 1 1 82 7 365
2014 Casual 51 30 11 4 1 0 4 84 5 234
2014 Student 61 25 7 3 0 2 1 89 4 63
2011 Indeterminate (permanent) 39 36 12 8 5 0 1 75 13 15427
2011 Seasonal 53 15 7 18 8 0 0 68 25 24
2011 Term 47 35 12 4 0 1 1 84 4 545
2011 Casual 50 28 10 5 5 2 1 80 10 101
2011 Student 72 16 7 0 2 0 3 91 2 62

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 24 12 11 13 2 9 60 26 11860
2017 Seasonal 48 0 19 0 11 0 22 61 14 10
2017 Term 38 24 11 7 6 5 9 72 15 406
2017 Casual 29 18 11 4 4 7 27 71 12 141
2017 Student 18 19 11 5 5 6 36 64 18 102
2014 Indeterminate (permanent) 29 25 12 11 15 1 8 59 28 14030
2014 Seasonal 29 12 26 23 5 0 5 44 29 18
2014 Term 36 27 14 6 7 3 8 71 14 365
2014 Casual 23 14 15 6 9 4 29 55 23 234
2014 Student 15 16 13 4 10 6 36 54 24 63
2011 Indeterminate (permanent) 33 25 9 11 13 1 7 63 26 15420
2011 Seasonal 39 21 11 15 11 0 3 62 27 24
2011 Term 37 22 14 7 6 3 12 69 15 545
2011 Casual 22 19 14 6 11 4 23 56 24 101
2011 Student 31 17 11 2 3 12 25 75 8 62
2008 Indeterminate (permanent) 38 25 8 10 10 2 7 68 22 10802
2008 Seasonal 65 12 9 0 0 0 13 89 0 21
2008 Term 40 27 12 6 4 3 9 75 11 782
2008 Casual 37 8 22 3 5 3 22 60 11 92
2008 Student 23 19 18 5 6 3 27 60 15 102

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 44 11 7 5 0 0 77 12 11875
2017 Seasonal 36 41 22 0 0 0 0 78 0 10
2017 Term 42 38 10 8 2 0 0 80 10 409
2017 Casual 55 36 4 2 2 1 0 91 5 142
2017 Student 42 35 15 6 1 0 0 77 8 102
2014 Indeterminate (permanent) 30 45 11 9 5 0 0 75 14 14050
2014 Seasonal 34 60 5 0 0 0 0 95 0 18
2014 Term 40 41 11 4 3 0 0 82 7 365
2014 Casual 51 37 6 3 2 0 1 88 5 234
2014 Student 37 30 21 8 4 0 0 67 12 63
2011 Indeterminate (permanent) 37 41 11 7 4 0 0 78 11 15425
2011 Seasonal 50 25 11 10 0 0 4 78 11 24
2011 Term 48 37 10 4 1 0 0 85 5 544
2011 Casual 52 41 2 2 2 0 0 93 5 101
2011 Student 44 44 4 5 0 2 0 91 5 61
2008 Indeterminate (permanent) 39 41 10 7 4 0 0 79 11 10759
2008 Seasonal 72 7 21 0 0 0 0 79 0 21
2008 Term 47 39 8 4 2 0 0 86 6 780
2008 Casual 63 29 6 1 1 0 1 93 1 93
2008 Student 43 33 11 7 6 0 0 76 13 104

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 22 34 18 14 12 0 0 56 26 11875
2017 Seasonal 9 35 34 0 11 0 11 50 13 10
2017 Term 33 36 13 12 4 1 0 70 17 407
2017 Casual 42 37 12 5 2 1 1 81 7 142
2017 Student 55 31 10 2 1 1 0 87 3 102
2014 Indeterminate (permanent) 19 33 19 16 13 0 0 52 29 14042
2014 Seasonal 13 35 35 0 17 0 0 48 17 18
2014 Term 24 43 18 10 4 0 1 68 14 365
2014 Casual 41 33 12 9 3 0 1 76 12 234
2014 Student 35 41 15 9 0 0 1 76 9 63
2011 Indeterminate (permanent) 20 37 16 15 11 0 0 57 26 15451
2011 Seasonal 25 26 14 14 21 0 0 50 35 24
2011 Term 29 42 16 9 4 0 0 71 13 545
2011 Casual 35 33 13 11 7 0 0 68 18 101
2011 Student 45 42 12 1 0 0 0 87 1 62

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 40 14 12 6 0 0 67 18 11871
2017 Seasonal 20 46 11 22 0 0 0 66 22 10
2017 Term 35 43 10 9 3 0 0 78 11 408
2017 Casual 43 43 5 6 1 1 0 87 8 141
2017 Student 39 50 8 4 0 0 0 88 4 102

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 39 40 11 6 4 0 0 80 9 11871
2017 Seasonal 36 30 11 0 11 11 0 75 13 10
2017 Term 48 37 9 5 1 0 0 85 6 408
2017 Casual 58 34 4 3 1 1 0 92 4 141
2017 Student 43 42 12 4 0 0 0 85 4 102
2014 Indeterminate (permanent) 38 40 12 5 4 1 0 79 9 14036
2014 Seasonal 44 43 13 0 0 0 0 87 0 18
2014 Term 39 44 12 2 2 1 0 84 4 365
2014 Casual 52 33 9 3 0 2 1 87 4 234
2014 Student 45 39 9 3 3 0 0 85 6 63
2011 Indeterminate (permanent) 40 41 11 5 3 1 0 81 8 15442
2011 Seasonal 28 35 18 11 7 0 0 63 19 24
2011 Term 44 40 11 3 1 0 0 85 4 545
2011 Casual 57 33 6 1 1 2 0 92 2 101
2011 Student 43 42 7 5 0 0 2 87 5 62
2008 Indeterminate (permanent) 45 39 9 4 3 1 0 84 7 10800
2008 Seasonal 64 4 32 0 0 0 0 68 0 21
2008 Term 53 38 6 2 1 0 0 90 3 783
2008 Casual 70 24 6 1 0 0 0 94 1 93
2008 Student 43 34 14 6 1 1 0 79 7 104

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 36 15 11 10 0 0 64 21 11854
2017 Seasonal 17 49 22 11 0 0 0 66 11 10
2017 Term 37 37 12 8 4 1 0 75 13 408
2017 Casual 51 36 6 6 1 1 0 88 6 140
2017 Student 56 32 8 5 0 0 0 87 5 102

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 32 7 2 1 0 0 89 4 11832
2017 Seasonal 66 34 0 0 0 0 0 100 0 10
2017 Term 64 26 6 3 1 0 0 90 4 407
2017 Casual 70 27 1 1 1 0 0 97 2 141
2017 Student 54 33 13 0 0 0 0 87 0 100
2014 Indeterminate (permanent) 64 26 6 2 1 0 0 90 3 14033
2014 Seasonal 77 23 0 0 0 0 0 100 0 18
2014 Term 69 25 4 1 1 0 0 94 1 365
2014 Casual 74 21 3 0 0 0 1 96 1 234
2014 Student 49 34 10 4 3 0 0 83 7 63
2011 Indeterminate (permanent) 63 28 6 2 1 0 0 91 3 15439
2011 Seasonal 68 14 11 3 0 0 4 85 4 24
2011 Term 66 28 6 0 0 0 0 94 0 546
2011 Casual 68 24 6 1 0 0 0 93 1 101
2011 Student 55 30 12 2 0 0 0 85 2 62

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 40 12 11 7 0 0 70 18 11813
2017 Seasonal 0 68 32 0 0 0 0 68 0 10
2017 Term 35 37 11 11 5 0 1 73 16 408
2017 Casual 50 32 9 5 1 0 3 84 6 141
2017 Student 44 38 8 7 1 0 2 84 8 100
2014 Indeterminate (permanent) 21 42 13 13 10 0 0 63 24 14039
2014 Seasonal 19 54 17 5 5 0 0 73 10 18
2014 Term 24 42 16 10 6 1 0 67 16 364
2014 Casual 30 36 19 7 3 1 4 69 11 234
2014 Student 29 39 14 14 2 0 2 70 16 63
2011 Indeterminate (permanent) 30 40 11 11 7 0 0 70 18 15437
2011 Seasonal 32 32 7 21 4 0 4 67 26 24
2011 Term 32 43 15 7 2 0 1 75 9 546
2011 Casual 40 29 13 8 7 3 1 71 16 101
2011 Student 33 44 16 6 0 0 1 78 6 62

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 35 15 10 7 0 0 68 17 11823
2017 Seasonal 8 38 32 11 0 0 11 52 13 10
2017 Term 42 33 10 9 4 0 0 76 14 408
2017 Casual 56 28 10 3 1 0 2 86 4 141
2017 Student 50 33 9 5 2 0 1 84 7 100
2014 Indeterminate (permanent) 28 37 15 11 8 0 0 65 19 14045
2014 Seasonal 15 43 25 17 0 0 0 58 17 18
2014 Term 30 41 16 6 6 1 0 72 11 364
2014 Casual 41 31 18 5 3 0 2 73 9 233
2014 Student 42 25 11 16 6 0 0 67 22 63

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 37 15 11 7 0 0 67 18 11823
2017 Seasonal 9 46 11 22 0 0 11 62 25 10
2017 Term 39 37 11 8 4 0 0 77 12 408
2017 Casual 54 31 11 2 1 1 1 86 3 141
2017 Student 55 33 9 2 0 0 1 89 2 100
2014 Indeterminate (permanent) 27 36 16 12 8 0 0 63 21 14037
2014 Seasonal 19 56 12 13 0 0 0 75 13 18
2014 Term 34 39 14 8 4 1 0 73 12 364
2014 Casual 49 28 13 4 4 0 1 78 9 234
2014 Student 36 39 17 5 3 1 0 75 8 63
2011 Indeterminate (permanent) 33 40 13 8 4 1 0 74 12 15415
2011 Seasonal 53 18 14 7 8 0 0 71 15 24
2011 Term 39 43 12 4 0 1 0 83 5 545
2011 Casual 52 32 7 3 4 2 1 86 7 100
2011 Student 52 37 6 2 0 0 2 92 2 62

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 38 11 5 3 0 0 81 8 11809
2017 Seasonal 51 27 22 0 0 0 0 78 0 10
2017 Term 59 26 10 5 1 0 0 84 6 406
2017 Casual 67 24 7 1 1 0 0 91 2 140
2017 Student 55 30 11 2 1 0 0 85 4 100
2014 Indeterminate (permanent) 43 38 10 5 3 0 0 81 9 14034
2014 Seasonal 72 21 0 7 0 0 0 93 7 18
2014 Term 54 36 5 2 3 0 0 90 5 362
2014 Casual 66 25 6 1 1 0 1 92 3 234
2014 Student 38 43 13 3 3 0 0 81 7 63
2011 Indeterminate (permanent) 45 39 8 5 2 0 0 85 7 15429
2011 Seasonal 58 21 3 10 3 0 4 82 14 24
2011 Term 56 35 6 3 0 0 0 91 3 545
2011 Casual 63 30 4 2 1 0 0 93 3 101
2011 Student 54 32 11 0 2 0 0 87 2 62
2008 Indeterminate (permanent) 47 39 7 5 2 0 0 86 7 10810
2008 Seasonal 74 17 9 0 0 0 0 91 0 21
2008 Term 57 34 4 3 1 0 0 92 5 782
2008 Casual 70 23 5 1 1 0 1 93 1 93
2008 Student 49 36 8 3 4 0 0 85 7 104

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 35 15 7 4 0 1 73 12 11884
2017 Seasonal 58 30 0 0 0 0 11 100 0 10
2017 Term 46 35 12 3 1 0 3 83 5 411
2017 Casual 64 21 9 2 2 0 2 87 4 142
2017 Student 78 17 2 2 1 0 0 95 3 102
2014 Indeterminate (permanent) 35 35 18 7 5 0 1 70 12 14043
2014 Seasonal 32 48 7 5 7 0 0 80 13 18
2014 Term 49 33 9 5 2 1 1 84 7 364
2014 Casual 56 30 8 2 3 0 1 87 5 234
2014 Student 58 30 9 3 0 0 0 88 3 63
2011 Indeterminate (permanent) 34 35 18 8 4 0 1 69 12 15435
2011 Seasonal 68 10 6 4 8 0 3 81 13 24
2011 Term 48 35 12 3 1 0 1 84 4 545
2011 Casual 58 29 6 6 1 0 0 87 7 101
2011 Student 61 35 2 2 0 0 0 96 2 62
2008 Indeterminate (permanent) 29 36 20 10 5 0 0 65 15 10807
2008 Seasonal 43 38 3 7 0 0 9 89 7 21
2008 Term 42 35 16 4 3 0 0 78 6 783
2008 Casual 50 31 13 5 1 0 1 82 5 93
2008 Student 51 30 12 1 1 1 3 85 2 104

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 26 35 17 8 0 2 25 39 11817
2017 Seasonal 11 0 22 46 11 0 9 63 12 10
2017 Term 8 19 35 20 11 1 5 33 29 405
2017 Casual 5 12 29 25 19 1 9 49 19 138
2017 Student 2 14 26 31 22 1 4 57 16 101
2014 Indeterminate (permanent) 12 29 35 16 6 0 2 22 42 14016
2014 Seasonal 11 12 30 37 5 5 0 44 24 18
2014 Term 6 23 37 22 8 1 2 31 31 365
2014 Casual 7 13 30 22 20 2 6 46 22 234
2014 Student 2 17 34 29 15 1 3 45 20 63
2011 Indeterminate (permanent) 12 28 34 16 7 0 2 23 41 15385
2011 Seasonal 23 23 18 11 18 3 3 31 49 24
2011 Term 9 23 33 19 12 1 2 32 33 543
2011 Casual 4 19 27 21 20 4 5 45 26 101
2011 Student 4 15 33 25 15 2 6 43 21 62
2008 Indeterminate (permanent) 12 30 34 16 7 0 2 23 42 10767
2008 Seasonal 2 16 19 24 20 0 18 55 22 19
2008 Term 7 24 31 22 12 2 2 35 33 781
2008 Casual 6 17 38 19 17 1 2 37 24 92
2008 Student 6 20 34 15 14 5 6 33 29 104

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 22 29 20 12 1 3 34 36 11763
2017 Seasonal 11 11 27 11 19 11 9 38 28 10
2017 Term 8 16 27 21 18 3 6 44 26 405
2017 Casual 6 17 16 20 27 2 11 55 27 140
2017 Student 2 7 14 25 44 2 6 76 9 101
2014 Indeterminate (permanent) 14 24 30 19 9 2 2 29 40 14013
2014 Seasonal 25 22 21 18 13 0 0 31 48 18
2014 Term 13 15 28 25 14 3 3 41 29 364
2014 Casual 7 15 22 20 25 4 6 51 24 233
2014 Student 4 16 20 29 22 4 5 57 21 63
2011 Indeterminate (permanent) 11 21 29 22 12 1 3 36 33 15353
2011 Seasonal 32 15 24 7 19 0 3 27 48 24
2011 Term 7 18 30 23 16 4 2 41 27 539
2011 Casual 8 23 22 14 25 2 5 42 34 101
2011 Student 2 3 20 36 29 1 9 72 6 62
2008 Indeterminate (permanent) 11 21 29 23 12 1 3 36 33 10747
2008 Seasonal 11 2 11 17 42 0 18 72 15 18
2008 Term 6 14 28 24 21 3 4 48 22 780
2008 Casual 10 7 30 20 24 6 3 48 19 91
2008 Student 1 10 12 27 31 10 8 71 14 104

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 27 26 12 7 1 3 20 52 11796
2017 Seasonal 11 30 19 8 11 11 9 24 52 10
2017 Term 16 23 26 14 12 2 7 29 43 408
2017 Casual 11 16 24 18 14 3 13 38 33 141
2017 Student 12 15 27 17 24 1 4 43 28 101
2014 Indeterminate (permanent) 25 28 26 12 6 1 2 18 55 14021
2014 Seasonal 28 25 31 5 7 4 0 13 55 18
2014 Term 18 22 26 17 9 3 5 28 43 365
2014 Casual 13 15 21 21 20 2 8 45 31 234
2014 Student 9 27 26 14 17 3 4 33 39 63
2011 Indeterminate (permanent) 21 26 27 14 7 1 3 22 50 15349
2011 Seasonal 24 18 27 14 11 0 7 27 44 24
2011 Term 13 25 26 17 12 5 2 31 41 538
2011 Casual 17 11 27 15 16 7 5 36 33 101
2011 Student 13 9 28 28 14 3 5 45 24 60
2008 Indeterminate (permanent) 19 26 29 15 8 1 2 23 47 10751
2008 Seasonal 21 20 4 17 21 0 18 46 50 18
2008 Term 12 20 28 18 15 3 4 35 35 780
2008 Casual 13 16 20 19 16 7 9 42 35 90
2008 Student 12 11 29 13 16 9 10 35 29 104

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 6 14 32 28 14 1 3 44 22 11718
2017 Seasonal 0 0 19 42 8 0 32 73 0 10
2017 Term 2 8 19 35 26 2 7 67 12 402
2017 Casual 1 9 20 28 28 3 12 65 11 138
2017 Student 1 2 17 18 57 1 4 79 3 100
2014 Indeterminate (permanent) 7 15 34 30 12 1 2 43 22 13957
2014 Seasonal 4 5 33 34 25 0 0 58 8 18
2014 Term 4 7 26 37 20 2 4 60 12 364
2014 Casual 2 6 19 32 30 1 8 69 9 234
2014 Student 0 3 14 36 43 1 3 82 4 63
2011 Indeterminate (permanent) 7 16 32 28 13 1 3 43 24 15325
2011 Seasonal 8 32 10 21 21 0 8 46 44 24
2011 Term 5 10 24 30 23 2 6 58 16 541
2011 Casual 6 9 17 26 36 1 5 66 16 101
2011 Student 4 4 21 39 22 3 7 68 9 62
2008 Indeterminate (permanent) 7 16 33 29 12 0 2 42 24 10748
2008 Seasonal 11 4 31 5 31 0 18 45 18 18
2008 Term 3 9 26 32 26 1 3 61 12 777
2008 Casual 4 10 12 30 36 2 6 72 15 91
2008 Student 3 7 16 26 37 6 6 71 11 104

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 24 28 16 9 1 3 26 45 11811
2017 Seasonal 11 34 8 0 27 0 20 34 56 10
2017 Term 8 16 24 24 21 2 6 49 25 404
2017 Casual 8 12 17 19 32 1 11 57 23 139
2017 Student 2 5 16 30 41 0 7 76 7 101
2014 Indeterminate (permanent) 23 27 27 13 7 1 2 21 51 14010
2014 Seasonal 24 31 19 18 5 0 4 24 56 18
2014 Term 16 18 25 20 14 2 5 37 36 365
2014 Casual 10 12 21 21 24 3 10 51 25 234
2014 Student 6 8 22 22 31 2 8 59 16 63
2011 Indeterminate (permanent) 17 24 29 17 10 1 3 27 43 15370
2011 Seasonal 15 19 31 18 14 0 3 34 35 24
2011 Term 6 14 29 27 17 3 5 47 22 544
2011 Casual 7 21 17 18 25 4 8 48 32 101
2011 Student 4 7 22 27 28 1 11 62 13 61
2008 Indeterminate (permanent) 16 24 29 18 10 1 2 29 41 10753
2008 Seasonal 0 16 30 5 29 0 20 42 20 18
2008 Term 5 13 29 24 22 3 4 49 20 781
2008 Casual 11 11 20 27 21 2 9 54 24 91
2008 Student 1 6 11 28 32 7 14 76 10 103

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 20 26 22 14 2 5 38 35 11791
2017 Seasonal 11 19 11 0 16 0 43 28 52 10
2017 Term 5 13 22 21 26 5 8 54 21 403
2017 Casual 13 10 18 19 23 2 15 50 28 140
2017 Student 1 7 11 18 47 4 12 77 9 101
2014 Indeterminate (permanent) 12 19 27 23 14 1 4 39 33 13992
2014 Seasonal 19 7 42 22 5 5 0 29 27 18
2014 Term 9 14 21 25 19 5 7 50 26 363
2014 Casual 12 16 20 19 18 4 11 43 33 234
2014 Student 7 14 11 28 21 10 11 61 26 63
2011 Indeterminate (permanent) 12 18 25 23 15 1 5 40 32 15361
2011 Seasonal 11 14 4 27 15 3 26 59 36 24
2011 Term 10 19 19 20 18 6 7 44 34 539
2011 Casual 11 19 21 15 18 10 7 39 35 100
2011 Student 8 9 17 21 28 6 11 59 21 62
2008 Indeterminate (permanent) 13 21 25 21 14 2 4 37 36 10760
2008 Seasonal 0 8 15 18 18 11 30 61 14 18
2008 Term 7 16 21 24 21 4 7 51 25 779
2008 Casual 12 18 21 20 19 5 6 43 34 91
2008 Student 1 7 19 23 22 15 12 62 12 103

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 24 30 13 8 2 4 22 46 11797
2017 Seasonal 11 0 19 42 8 0 20 62 14 10
2017 Term 13 18 28 16 14 5 7 34 35 408
2017 Casual 11 14 26 14 20 3 12 41 29 140
2017 Student 12 11 23 19 22 6 6 46 27 100
2014 Indeterminate (permanent) 20 25 30 13 7 2 3 21 47 14000
2014 Seasonal 24 7 41 5 10 10 4 17 36 18
2014 Term 14 15 29 17 13 7 4 34 33 365
2014 Casual 10 13 28 18 18 4 9 41 27 232
2014 Student 15 19 18 19 20 3 5 43 37 63
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 16 8 3 3 0 4 85 6 11885
2017 Seasonal 51 30 8 0 0 11 0 91 0 10
2017 Term 73 14 5 1 2 1 5 92 2 409
2017 Casual 77 7 4 5 2 1 4 89 7 140
2017 Student 75 11 3 4 3 0 4 89 7 102
2014 Indeterminate (permanent) 67 16 6 3 3 0 4 87 7 14048
2014 Seasonal 70 15 7 0 0 0 8 92 0 18
2014 Term 73 15 5 4 0 1 2 91 4 364
2014 Casual 75 8 3 2 3 0 8 91 5 234
2014 Student 68 24 1 3 1 0 2 95 4 63
2011 Indeterminate (permanent) 67 15 7 3 3 1 4 86 7 15433
2011 Seasonal 69 17 7 3 4 0 0 86 7 24
2011 Term 72 16 5 2 1 0 3 91 4 546
2011 Casual 76 10 4 1 2 1 6 92 3 100
2011 Student 79 4 3 1 3 0 9 92 4 62
2008 Indeterminate (permanent) 67 13 5 4 4 1 7 86 8 10812
2008 Seasonal 70 11 0 8 0 0 12 91 9 21
2008 Term 71 11 4 2 2 1 8 91 4 782
2008 Casual 72 10 5 2 1 1 9 91 4 93
2008 Student 67 12 7 1 5 1 7 86 7 104

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 33 17 12 11 3 2 57 25 11878
2017 Seasonal 0 57 11 0 20 11 0 64 23 10
2017 Term 34 28 17 8 7 4 3 65 16 410
2017 Casual 37 29 16 6 3 5 3 72 10 141
2017 Student 49 25 6 5 0 6 8 87 6 102
2014 Indeterminate (permanent) 23 33 17 13 11 3 1 58 25 14042
2014 Seasonal 27 43 12 5 13 0 0 70 17 18
2014 Term 28 35 16 7 7 5 2 68 15 363
2014 Casual 41 27 10 7 4 6 6 77 12 234
2014 Student 33 27 14 7 2 8 8 72 11 63

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 32 12 12 10 1 0 66 22 11877
2017 Seasonal 22 38 19 0 20 0 0 60 20 10
2017 Term 44 31 9 10 5 1 0 76 15 410
2017 Casual 48 34 7 7 1 1 2 84 8 141
2017 Student 71 23 2 1 3 0 1 94 4 102
2014 Indeterminate (permanent) 32 32 11 12 11 1 0 65 24 14036
2014 Seasonal 37 34 12 5 12 0 0 71 17 18
2014 Term 37 38 11 8 5 1 0 76 13 363
2014 Casual 47 28 7 9 6 0 3 77 15 234
2014 Student 45 35 4 12 3 0 0 81 15 63

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 35 16 16 11 1 1 57 28 11876
2017 Seasonal 19 19 22 28 11 0 0 38 40 10
2017 Term 33 33 14 9 8 3 1 68 17 410
2017 Casual 38 33 13 8 2 4 3 76 10 140
2017 Student 62 23 5 6 1 0 3 88 7 101
2014 Indeterminate (permanent) 19 38 15 16 9 2 1 58 26 14050
2014 Seasonal 22 43 7 19 7 0 0 66 27 18
2014 Term 23 41 16 12 5 1 1 66 18 364
2014 Casual 35 30 13 8 7 3 3 70 16 234
2014 Student 40 33 9 11 4 3 0 75 15 63
2011 Indeterminate (permanent) 22 37 14 16 9 1 1 60 26 15437
2011 Seasonal 28 24 14 14 20 0 0 52 33 24
2011 Term 27 35 17 13 5 1 1 64 19 545
2011 Casual 34 27 10 16 8 3 2 64 25 101
2011 Student 36 42 3 9 3 5 2 83 13 62
2008 Indeterminate (permanent) 22 38 13 15 9 2 1 62 24 10811
2008 Seasonal 26 47 21 4 2 0 0 73 6 20
2008 Term 29 41 11 11 6 2 1 71 18 782
2008 Casual 34 37 5 11 10 3 0 73 22 93
2008 Student 41 33 6 6 4 3 7 82 11 103

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 28 17 15 13 6 1 52 30 11883
2017 Seasonal 8 19 8 22 20 22 0 35 55 10
2017 Term 24 31 15 13 6 9 2 62 22 409
2017 Casual 33 24 12 6 1 20 4 75 10 142
2017 Student 42 20 4 6 1 25 2 86 8 102
2014 Indeterminate (permanent) 20 28 16 15 13 6 2 52 30 14051
2014 Seasonal 9 38 26 10 13 4 0 49 24 17
2014 Term 18 34 21 11 7 7 2 57 20 364
2014 Casual 29 22 14 9 12 11 3 59 24 234
2014 Student 46 15 17 6 0 11 5 73 7 63
2011 Indeterminate (permanent) 23 27 16 15 14 5 1 53 30 15427
2011 Seasonal 32 11 7 20 31 0 0 42 51 24
2011 Term 25 26 16 12 10 9 2 57 25 544
2011 Casual 35 26 10 9 11 8 1 67 22 101
2011 Student 38 22 4 5 5 24 1 80 14 61
2008 Indeterminate (permanent) 25 27 15 14 13 5 1 56 28 10804
2008 Seasonal 28 23 10 22 7 10 0 56 33 20
2008 Term 29 32 10 12 9 7 1 66 23 780
2008 Casual 30 26 14 13 10 7 1 60 25 93
2008 Student 49 17 6 1 3 20 6 88 5 104

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 20 20 21 19 10 2 33 45 11880
2017 Seasonal 0 16 19 20 22 22 0 21 55 10
2017 Term 14 19 16 20 16 12 2 39 42 409
2017 Casual 16 22 15 14 5 20 6 52 27 142
2017 Student 20 21 11 8 3 30 7 66 17 102
2014 Indeterminate (permanent) 8 20 19 22 21 8 2 31 47 14046
2014 Seasonal 11 34 14 10 22 9 0 49 35 18
2014 Term 10 24 19 16 19 9 2 39 40 364
2014 Casual 17 19 16 18 8 15 6 46 34 233
2014 Student 14 13 20 18 5 26 4 39 33 63

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 41 12 9 6 0 0 73 15 11861
2017 Term 42 39 7 8 2 1 0 82 11 408
2017 Casual 54 31 8 6 0 0 1 86 6 141
2017 Student 68 27 4 1 0 0 0 95 1 102
2014 Indeterminate (permanent) 29 43 12 10 5 0 0 72 16 14034
2014 Seasonal 19 49 15 12 5 0 0 67 18 18
2014 Term 32 42 13 9 4 0 0 74 13 364
2014 Casual 50 33 6 7 3 0 1 84 10 233
2014 Student 54 34 11 1 0 0 0 87 1 63
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 37 15 9 7 0 0 69 16 11889
2017 Seasonal 9 27 30 11 11 0 11 41 25 10
2017 Term 41 34 11 9 3 0 1 76 13 409
2017 Casual 51 25 11 5 2 2 3 81 8 142
2017 Student 56 31 6 4 1 0 1 89 5 102
2014 Indeterminate (permanent) 31 37 14 10 7 0 0 68 17 14046
2014 Seasonal 49 26 20 5 0 0 0 75 5 18
2014 Term 39 34 17 6 3 1 0 74 9 365
2014 Casual 47 27 14 4 4 1 3 78 8 234
2014 Student 40 42 7 7 2 0 1 83 9 63
2011 Indeterminate (permanent) 30 36 15 11 8 0 0 67 18 15428
2011 Seasonal 43 24 11 11 8 4 0 70 19 24
2011 Term 34 40 14 8 3 1 0 74 11 546
2011 Casual 39 38 9 7 8 0 0 77 15 99
2011 Student 40 39 3 15 4 0 0 79 19 62
2008 Indeterminate (permanent) 29 36 13 11 10 0 0 66 21 10802
2008 Seasonal 57 30 10 2 0 0 0 87 2 20
2008 Term 33 41 11 8 6 1 1 75 14 782
2008 Casual 45 38 9 1 6 0 1 83 7 93
2008 Student 45 34 10 9 1 0 1 80 10 103

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 33 14 8 6 2 1 71 14 11885
2017 Seasonal 8 50 30 0 0 11 0 66 0 10
2017 Term 52 27 10 7 2 1 1 80 9 410
2017 Casual 57 28 8 3 1 2 1 88 4 142
2017 Student 64 25 5 2 1 1 2 92 3 102
2014 Indeterminate (permanent) 36 33 14 9 7 2 1 70 16 14046
2014 Seasonal 31 56 7 5 0 0 0 87 5 18
2014 Term 46 28 15 5 3 3 0 77 8 365
2014 Casual 56 27 7 4 2 3 1 87 6 234
2014 Student 54 38 4 3 0 1 0 93 3 63
2011 Indeterminate (permanent) 36 32 14 9 7 2 0 70 16 15424
2011 Seasonal 43 11 20 18 4 0 4 56 23 24
2011 Term 43 31 16 5 2 3 0 76 7 544
2011 Casual 50 28 5 7 3 6 0 84 11 99
2011 Student 57 12 21 8 0 2 0 70 8 61
2008 Indeterminate (permanent) 35 32 13 9 8 2 0 69 18 10803
2008 Seasonal 61 26 13 0 0 0 0 87 0 20
2008 Term 43 31 15 4 4 3 0 76 8 782
2008 Casual 44 33 13 5 4 1 1 78 9 93
2008 Student 62 23 6 5 0 2 2 89 5 103

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 34 12 10 7 1 0 71 17 11885
2017 Seasonal 19 70 11 0 0 0 0 89 0 10
2017 Term 47 32 11 5 4 1 0 80 9 410
2017 Casual 61 22 10 3 3 0 1 84 6 141
2017 Student 70 19 4 3 3 0 1 89 6 100
2014 Indeterminate (permanent) 34 35 12 11 8 1 0 69 19 14049
2014 Seasonal 47 28 20 5 0 0 0 75 5 18
2014 Term 42 36 11 5 5 1 0 79 10 364
2014 Casual 52 27 11 6 2 1 2 80 8 234
2014 Student 52 32 8 6 2 0 0 84 8 63
2011 Indeterminate (permanent) 34 35 12 11 8 0 0 69 19 15420
2011 Seasonal 53 14 7 7 19 0 0 67 26 24
2011 Term 39 34 14 7 4 1 0 74 11 546
2011 Casual 49 26 11 8 4 2 0 76 13 99
2011 Student 50 26 14 9 0 0 0 76 9 62
2008 Indeterminate (permanent) 33 35 11 11 9 1 0 68 20 10801
2008 Seasonal 59 18 21 2 0 0 0 77 2 20
2008 Term 42 33 12 8 4 1 0 75 13 782
2008 Casual 43 39 10 3 4 0 1 82 8 93
2008 Student 51 24 12 10 1 1 1 76 11 103

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 73 14 5 2 2 0 3 90 4 11865
2017 Seasonal 59 30 0 0 0 11 0 100 0 10
2017 Term 81 11 3 0 1 0 3 96 1 409
2017 Casual 89 6 1 1 1 1 1 96 2 142
2017 Student 83 7 1 2 3 0 4 94 5 102
2014 Indeterminate (permanent) 73 14 5 2 3 0 4 91 5 14039
2014 Seasonal 69 24 7 0 0 0 0 93 0 18
2014 Term 76 15 4 1 1 1 2 94 3 364
2014 Casual 79 12 3 1 2 1 3 94 3 234
2014 Student 79 19 2 0 0 0 0 98 0 63
2011 Indeterminate (permanent) 74 12 5 2 3 0 4 90 5 15422
2011 Seasonal 67 18 7 0 4 4 0 88 4 24
2011 Term 75 16 4 1 1 0 3 94 2 546
2011 Casual 80 7 2 5 4 0 2 88 9 99
2011 Student 86 7 2 2 0 0 2 96 2 62
2008 Indeterminate (permanent) 76 9 3 2 3 0 6 91 5 10795
2008 Seasonal 77 2 10 0 9 0 2 80 9 20
2008 Term 80 8 3 1 1 0 6 94 2 781
2008 Casual 79 14 3 0 1 0 4 96 1 92
2008 Student 80 10 3 4 0 0 3 93 4 102

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 25 11 5 7 3 7 75 14 11863
2017 Seasonal 32 46 0 0 0 0 22 100 0 10
2017 Term 48 22 9 4 3 5 9 81 8 409
2017 Casual 66 18 2 2 1 4 8 95 3 142
2017 Student 69 18 1 1 1 1 8 96 2 101
2014 Indeterminate (permanent) 40 24 11 6 8 3 8 72 16 14045
2014 Seasonal 36 31 0 7 12 0 13 77 23 18
2014 Term 38 23 13 6 3 5 12 73 11 365
2014 Casual 54 17 8 3 1 4 14 85 5 234
2014 Student 61 18 7 1 0 5 9 91 1 63
2011 Indeterminate (permanent) 37 26 12 7 10 3 6 68 19 15439
2011 Seasonal 38 15 30 9 0 0 8 57 9 23
2011 Term 36 26 15 8 4 3 8 70 14 544
2011 Casual 48 20 12 6 5 3 6 75 12 101
2011 Student 65 20 5 1 0 5 3 93 1 62

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 48 30 9 6 6 1 0 79 12 11857
2017 Seasonal 27 50 22 0 0 0 0 78 0 10
2017 Term 58 27 5 5 2 1 1 86 8 409
2017 Casual 67 17 6 2 1 4 2 90 4 142
2017 Student 77 18 6 0 0 0 0 94 0 100

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 28 13 5 6 2 0 75 11 11869
2017 Seasonal 19 58 11 0 0 11 0 87 0 10
2017 Term 57 25 8 5 3 1 0 83 8 409
2017 Casual 73 16 7 1 1 2 1 92 1 142
2017 Student 81 13 6 0 0 0 0 94 0 101

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 29 13 7 7 0 0 73 14 11835
2017 Seasonal 30 47 11 0 0 0 11 87 0 10
2017 Term 54 27 7 5 5 0 1 83 10 409
2017 Casual 67 21 7 2 2 0 1 89 4 139
2017 Student 76 18 4 2 0 0 0 94 2 101
2014 Indeterminate (permanent) 40 31 12 8 8 0 0 72 16 14031
2014 Seasonal 40 35 20 5 0 0 0 75 5 18
2014 Term 47 32 13 5 2 0 0 80 7 365
2014 Casual 64 20 7 3 3 0 3 87 6 234
2014 Student 55 26 10 7 0 0 2 83 7 63
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 38 16 12 6 2 5 63 20 3237
2017 Term 36 36 10 9 3 0 6 77 13 30
2014 Indeterminate (permanent) 22 36 16 11 8 2 4 62 20 3573
2014 Term 35 39 10 13 0 4 0 77 13 27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 33 17 11 9 4 0 61 21 11897
2017 Seasonal 19 30 8 34 9 0 0 49 43 10
2017 Term 36 32 15 7 4 5 1 72 12 410
2017 Casual 48 32 8 6 1 4 2 84 7 142
2017 Student 58 24 7 3 0 8 0 89 3 102
2014 Indeterminate (permanent) 22 34 17 12 11 5 0 58 24 14034
2014 Seasonal 34 29 30 7 0 0 0 63 7 18
2014 Term 27 32 21 9 5 6 0 62 15 365
2014 Casual 45 28 14 3 3 5 2 79 6 234
2014 Student 37 48 7 2 0 6 0 91 2 63
2011 Indeterminate (permanent) 22 31 19 12 11 4 0 56 24 15421
2011 Seasonal 26 25 25 10 8 6 0 54 20 24
2011 Term 28 36 18 8 3 5 1 69 12 545
2011 Casual 37 30 12 11 7 3 0 69 18 101
2011 Student 41 40 9 4 1 4 0 85 5 62

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 32 18 15 13 2 0 53 28 11894
2017 Seasonal 19 38 0 22 20 0 0 57 43 10
2017 Term 34 34 14 8 7 3 1 70 15 409
2017 Casual 49 22 17 9 2 2 1 72 11 142
2017 Student 55 20 12 5 2 6 0 80 7 102
2014 Indeterminate (permanent) 18 30 19 16 14 2 0 49 31 14037
2014 Seasonal 27 36 18 13 7 0 0 63 20 18
2014 Term 24 34 23 10 8 2 0 59 18 365
2014 Casual 41 33 12 8 3 1 2 76 12 234
2014 Student 45 42 7 2 2 3 0 89 4 63
2011 Indeterminate (permanent) 19 32 19 14 15 2 0 52 29 15419
2011 Seasonal 25 28 10 33 4 0 0 53 37 24
2011 Term 29 35 18 8 7 2 0 66 16 544
2011 Casual 38 25 13 10 11 2 1 65 22 101
2011 Student 41 35 17 3 1 3 0 79 4 62
2008 Indeterminate (permanent) 22 34 17 13 12 2 0 57 25 10803
2008 Seasonal 22 35 15 21 0 7 0 62 22 20
2008 Term 31 35 17 8 5 3 0 69 13 781
2008 Casual 42 34 15 2 6 1 1 77 8 92
2008 Student 49 33 9 3 0 5 1 87 4 103

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 29 21 18 14 3 0 45 34 11890
2017 Seasonal 11 24 22 20 11 11 0 39 36 10
2017 Term 26 30 16 15 8 4 1 59 24 409
2017 Casual 32 29 19 11 1 7 1 67 13 142
2017 Student 44 19 13 10 3 11 0 70 15 102
2014 Indeterminate (permanent) 12 27 22 20 16 3 0 40 37 14031
2014 Seasonal 18 33 14 25 7 4 0 53 33 18
2014 Term 17 28 23 15 11 6 0 48 28 365
2014 Casual 35 28 15 10 5 5 2 68 16 233
2014 Student 30 43 10 7 2 8 0 80 9 63
2011 Indeterminate (permanent) 11 32 21 19 13 4 0 44 34 15413
2011 Seasonal 22 25 27 11 8 3 4 51 20 24
2011 Term 17 36 21 12 7 7 1 57 20 545
2011 Casual 24 32 15 13 8 7 1 61 23 100
2011 Student 23 32 9 22 2 12 0 62 27 62
2008 Indeterminate (permanent) 11 33 19 19 13 4 0 46 34 10809
2008 Seasonal 22 29 24 18 0 7 0 55 19 20
2008 Term 18 34 20 14 8 6 0 56 23 777
2008 Casual 36 32 19 4 6 3 1 70 10 93
2008 Student 32 34 9 11 3 9 1 74 17 104

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 25 19 15 19 5 0 44 36 11887
2017 Seasonal 11 16 19 22 20 11 0 30 48 10
2017 Term 26 31 16 12 10 5 2 60 23 408
2017 Casual 41 21 19 9 4 5 1 66 14 142
2017 Student 41 26 9 8 5 10 0 75 15 102
2014 Indeterminate (permanent) 14 23 20 17 21 6 0 39 40 14036
2014 Seasonal 17 34 20 10 14 5 0 53 26 18
2014 Term 21 26 24 8 13 7 0 51 23 365
2014 Casual 35 23 17 8 7 8 1 64 17 233
2014 Student 35 23 17 8 6 9 2 66 15 63
2011 Indeterminate (permanent) 13 26 20 17 18 7 0 42 37 15416
2011 Seasonal 15 10 18 25 23 10 0 27 53 24
2011 Term 19 33 19 12 8 9 0 57 22 543
2011 Casual 31 31 13 9 10 5 0 66 20 100
2011 Student 32 26 7 18 4 13 0 67 25 62
2008 Indeterminate (permanent) 13 26 19 16 17 8 0 43 36 10812
2008 Seasonal 27 15 28 30 0 0 0 42 30 20
2008 Term 21 26 23 10 10 10 0 52 22 778
2008 Casual 39 27 16 5 6 3 3 70 12 93
2008 Student 37 28 10 11 3 11 1 74 16 104

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 30 18 20 17 2 0 44 37 11869
2017 Seasonal 8 16 22 32 11 11 0 27 48 10
2017 Term 21 35 15 17 8 3 0 58 26 410
2017 Casual 36 30 15 10 6 2 1 68 16 141
2017 Student 36 33 9 10 2 10 0 77 13 102
2014 Indeterminate (permanent) 12 29 18 21 18 2 0 41 40 14032
2014 Seasonal 18 37 23 7 14 0 0 55 22 18
2014 Term 18 31 22 16 9 3 0 51 26 364
2014 Casual 32 34 16 8 6 3 1 69 15 233
2014 Student 29 33 14 6 7 8 2 69 15 63
2011 Indeterminate (permanent) 12 32 18 21 15 2 0 45 37 15405
2011 Seasonal 21 21 18 14 22 3 0 44 38 24
2011 Term 19 36 17 17 6 5 0 58 24 544
2011 Casual 26 32 12 17 8 5 2 62 26 100
2011 Student 22 38 9 18 4 9 0 66 24 62
2008 Indeterminate (permanent) 13 36 15 21 13 2 0 50 35 10804
2008 Seasonal 21 38 31 4 0 7 0 63 4 20
2008 Term 20 39 15 15 7 3 0 61 23 781
2008 Casual 37 26 17 11 3 6 0 67 15 91
2008 Student 32 36 13 7 2 9 1 76 10 103
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 39 19 12 7 1 0 61 20 11874
2017 Seasonal 8 49 20 0 11 0 11 64 13 10
2017 Term 26 42 18 7 5 2 1 70 12 409
2017 Casual 38 42 10 7 1 1 1 82 8 142
2017 Student 47 31 14 4 3 0 1 79 7 102
2014 Indeterminate (permanent) 19 37 19 13 9 2 0 58 22 14042
2014 Seasonal 23 26 32 7 0 11 0 55 8 18
2014 Term 25 40 20 8 3 4 0 68 12 365
2014 Casual 43 34 10 5 3 4 2 81 8 234
2014 Student 39 34 16 7 2 2 0 75 9 63
2011 Indeterminate (permanent) 21 42 18 12 6 1 0 64 18 15418
2011 Seasonal 25 34 7 15 19 0 0 59 34 24
2011 Term 26 41 19 6 4 2 0 70 11 543
2011 Casual 34 31 14 14 3 2 2 68 18 101
2011 Student 38 36 8 9 5 1 2 76 15 62

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 42 16 6 3 2 1 75 9 11861
2017 Seasonal 8 38 32 0 0 0 22 59 0 10
2017 Term 36 42 13 5 1 3 1 80 6 409
2017 Casual 49 30 14 1 0 3 2 84 1 141
2017 Student 56 30 8 1 1 2 2 90 2 102
2014 Indeterminate (permanent) 32 41 15 6 2 3 1 76 9 14040
2014 Seasonal 45 48 7 0 0 0 0 93 0 18
2014 Term 31 41 16 5 1 5 1 77 6 365
2014 Casual 45 34 10 3 1 6 2 85 5 234
2014 Student 44 29 13 7 0 7 0 78 7 63
2011 Indeterminate (permanent) 31 40 16 7 3 3 1 74 10 15419
2011 Seasonal 29 15 24 19 13 0 0 44 32 22
2011 Term 32 39 19 3 1 4 1 75 5 544
2011 Casual 35 45 13 4 1 1 1 82 5 100
2011 Student 34 36 12 4 2 5 7 80 7 62

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 39 13 8 5 2 1 73 14 11853
2017 Seasonal 0 46 22 11 9 0 11 52 23 10
2017 Term 39 35 8 9 4 4 1 79 13 410
2017 Casual 51 24 10 7 2 2 3 79 10 142
2017 Student 37 34 11 7 2 6 3 78 10 102
2014 Indeterminate (permanent) 33 39 12 8 5 2 1 74 13 14044
2014 Seasonal 22 60 0 0 17 0 0 83 17 18
2014 Term 35 38 14 6 2 3 2 77 8 365
2014 Casual 51 28 7 3 2 6 1 86 6 234
2014 Student 38 33 9 9 2 3 5 78 12 63
2011 Indeterminate (permanent) 35 37 11 7 5 3 1 75 13 15406
2011 Seasonal 30 24 25 6 8 8 0 58 15 24
2011 Term 39 34 13 7 2 4 1 77 10 543
2011 Casual 44 26 11 6 6 5 2 75 13 100
2011 Student 36 27 11 12 2 11 2 72 16 61
2008 Indeterminate (permanent) 33 36 12 9 6 3 1 73 15 10800
2008 Seasonal 43 33 19 2 0 2 0 78 3 20
2008 Term 38 35 14 6 3 3 1 76 9 781
2008 Casual 44 32 7 7 4 3 3 81 12 93
2008 Student 31 31 12 10 6 5 4 69 18 104

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 36 18 8 6 2 1 67 15 11860
2017 Seasonal 0 27 42 0 20 11 0 30 23 10
2017 Term 30 36 17 8 4 3 2 69 13 409
2017 Casual 40 24 14 6 3 9 3 73 11 141
2017 Student 36 29 12 9 5 7 3 72 15 102
2014 Indeterminate (permanent) 25 36 19 10 7 3 1 63 17 14039
2014 Seasonal 29 21 29 16 0 5 0 52 17 18
2014 Term 20 35 24 8 5 6 2 60 14 365
2014 Casual 27 28 21 5 3 13 3 65 9 234
2014 Student 21 37 20 6 1 13 1 67 9 63
2011 Indeterminate (permanent) 20 36 21 11 7 4 1 59 19 15423
2011 Seasonal 11 24 25 14 4 17 4 45 23 24
2011 Term 15 38 25 7 5 7 3 59 14 544
2011 Casual 19 26 33 6 6 6 3 50 14 101
2011 Student 15 34 23 10 4 10 4 57 16 62

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 29 17 13 13 5 1 54 28 11846
2017 Seasonal 8 27 22 22 9 11 0 39 36 10
2017 Term 29 28 16 11 8 7 2 62 20 409
2017 Casual 40 24 12 6 2 13 4 77 9 141
2017 Student 32 27 11 2 7 12 10 75 11 102
2014 Indeterminate (permanent) 19 28 17 15 14 6 1 50 31 14033
2014 Seasonal 26 17 30 10 13 4 0 45 24 18
2014 Term 22 30 20 10 10 7 1 56 22 365
2014 Casual 30 20 16 7 7 10 9 63 17 234
2014 Student 33 21 20 8 0 14 5 66 10 63
2011 Indeterminate (permanent) 18 28 18 14 14 7 1 50 30 15426
2011 Seasonal 22 18 18 25 16 0 0 40 41 23
2011 Term 22 27 20 12 8 9 2 55 23 545
2011 Casual 23 22 16 11 11 11 8 55 26 101
2011 Student 35 25 9 12 2 14 4 72 17 62

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 57 20 10 3 3 1 5 83 6 11887
2017 Seasonal 51 30 8 0 0 11 0 91 0 10
2017 Term 66 16 4 1 2 2 10 93 3 410
2017 Casual 63 12 6 5 1 1 10 85 7 142
2017 Student 68 11 6 2 0 3 9 91 2 102
2014 Indeterminate (permanent) 57 20 9 3 3 1 6 83 7 14047
2014 Seasonal 51 35 7 0 0 7 0 92 0 18
2014 Term 61 20 7 3 0 3 6 89 3 364
2014 Casual 61 14 7 1 2 3 12 88 3 234
2014 Student 69 11 8 2 0 4 6 88 3 63

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 62 21 8 2 2 2 3 87 4 11884
2017 Seasonal 34 27 11 17 0 11 0 68 19 10
2017 Term 70 17 4 0 1 4 5 94 1 411
2017 Casual 66 14 7 1 0 2 9 90 1 142
2017 Student 77 10 5 0 0 2 6 94 0 102
2014 Indeterminate (permanent) 61 21 7 2 2 3 4 87 5 14047
2014 Seasonal 54 15 15 0 0 11 5 82 0 18
2014 Term 65 18 7 2 1 4 3 89 3 363
2014 Casual 65 10 6 1 1 8 8 90 2 233
2014 Student 70 15 6 1 0 1 6 92 1 63
2011 Indeterminate (permanent) 65 19 7 2 1 2 3 88 4 15417
2011 Seasonal 57 21 7 0 4 0 11 88 5 24
2011 Term 66 19 7 2 1 2 3 90 3 545
2011 Casual 66 15 6 0 3 2 8 90 4 100
2011 Student 54 13 14 0 0 2 18 83 0 61
2008 Indeterminate (permanent) 66 18 7 3 2 2 3 88 5 10808
2008 Seasonal 35 32 19 8 0 7 0 71 8 21
2008 Term 62 20 8 2 1 4 4 89 2 782
2008 Casual 72 11 8 1 0 3 5 90 2 93
2008 Student 60 15 7 3 0 5 9 88 4 104

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 33 17 15 12 2 1 55 28 11888
2017 Seasonal 8 28 30 22 11 0 0 36 34 10
2017 Term 33 36 11 9 6 3 2 73 16 411
2017 Casual 34 27 18 6 1 8 7 71 8 142
2017 Student 61 22 6 5 1 3 2 88 6 102
2014 Indeterminate (permanent) 18 31 18 17 15 2 0 49 33 14040
2014 Seasonal 15 22 45 7 7 4 0 39 15 18
2014 Term 23 35 18 12 7 4 2 61 20 363
2014 Casual 27 25 10 11 5 9 14 67 20 233
2014 Student 41 28 11 9 2 7 1 76 12 63
2011 Indeterminate (permanent) 23 34 16 14 12 1 0 57 26 15419
2011 Seasonal 17 29 24 12 12 0 7 50 25 24
2011 Term 29 33 18 12 5 2 1 64 17 544
2011 Casual 31 26 10 8 8 8 8 68 19 100
2011 Student 34 27 13 4 2 13 8 76 8 61
2008 Indeterminate (permanent) 21 36 16 14 12 1 0 57 26 10806
2008 Seasonal 27 23 41 2 0 7 0 54 2 21
2008 Term 25 37 18 11 6 3 0 64 17 780
2008 Casual 31 27 19 8 7 1 8 63 16 93
2008 Student 35 33 10 5 4 11 1 78 11 104

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 24 16 17 23 2 5 41 42 11889
2017 Seasonal 0 19 28 22 11 0 19 24 42 10
2017 Term 25 30 17 9 9 3 7 61 20 411
2017 Casual 21 19 12 10 6 6 27 59 23 141
2017 Student 45 17 6 7 4 7 14 78 14 101
2014 Indeterminate (permanent) 11 21 15 17 29 2 4 35 49 14046
2014 Seasonal 15 7 54 0 12 11 0 25 14 18
2014 Term 14 26 20 15 14 5 6 45 32 364
2014 Casual 12 14 14 8 15 5 30 42 36 234
2014 Student 23 18 6 15 5 10 23 60 31 63
2011 Indeterminate (permanent) 13 23 16 17 25 1 4 39 44 15418
2011 Seasonal 18 18 17 28 19 0 0 36 46 24
2011 Term 13 25 19 16 16 3 7 43 36 545
2011 Casual 15 19 6 13 17 6 23 48 43 100
2011 Student 31 12 22 3 6 9 17 58 12 61
2008 Indeterminate (permanent) 15 27 14 17 22 2 3 44 41 10806
2008 Seasonal 21 29 16 2 2 12 19 71 5 21
2008 Term 16 30 21 14 10 4 6 50 26 780
2008 Casual 23 19 12 11 8 6 20 58 26 93
2008 Student 20 36 8 9 5 9 14 73 17 104

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 38 21 11 8 3 0 59 20 11896
2017 Seasonal 0 38 39 11 11 0 0 38 22 10
2017 Term 28 36 19 8 4 4 1 67 13 411
2017 Casual 37 39 12 3 1 6 2 83 4 140
2017 Student 42 32 14 5 1 4 2 78 7 102

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 36 18 5 4 3 1 72 9 11880
2017 Seasonal 0 36 30 22 0 11 0 41 25 10
2017 Term 45 33 12 3 2 3 2 81 6 411
2017 Casual 54 29 6 1 1 5 3 92 2 141
2017 Student 59 19 8 3 1 9 1 87 4 102
2014 Indeterminate (permanent) 35 36 17 4 3 4 1 75 7 14045
2014 Seasonal 33 47 20 0 0 0 0 80 0 18
2014 Term 38 39 13 2 3 4 1 81 5 364
2014 Casual 52 26 12 2 2 4 2 83 4 233
2014 Student 56 23 8 5 0 4 3 86 6 63

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 41 15 6 3 2 0 75 10 11861
2017 Seasonal 8 49 32 0 11 0 0 57 11 10
2017 Term 46 36 10 6 1 2 0 83 7 408
2017 Casual 53 35 7 2 0 2 1 91 2 141
2017 Student 68 22 9 1 0 0 0 90 1 102
2014 Indeterminate (permanent) 34 38 16 6 4 3 0 74 10 14041
2014 Seasonal 26 50 19 0 0 0 5 80 0 18
2014 Term 37 40 14 4 2 3 0 79 6 364
2014 Casual 52 31 10 4 0 1 1 85 5 234
2014 Student 55 31 11 1 0 0 1 88 1 63
2011 Indeterminate (permanent) 27 38 18 8 5 3 0 68 13 15416
2011 Seasonal 33 24 22 10 8 3 0 59 18 24
2011 Term 34 40 16 5 2 3 0 77 7 545
2011 Casual 41 39 9 7 0 2 1 83 8 100
2011 Student 54 35 5 3 0 3 0 92 3 62

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 40 10 6 4 0 0 80 10 11875
2017 Seasonal 8 60 11 20 0 0 0 68 20 10
2017 Term 58 29 6 5 1 0 0 87 6 408
2017 Casual 69 25 3 1 1 0 1 95 2 142
2017 Student 78 15 5 0 1 0 0 94 1 102
2014 Indeterminate (permanent) 40 38 11 6 4 0 0 78 10 14031
2014 Seasonal 47 26 13 7 7 0 0 73 14 18
2014 Term 48 38 9 3 1 1 0 87 4 364
2014 Casual 64 23 8 2 1 0 1 89 3 234
2014 Student 67 24 9 0 0 0 0 91 0 63
2011 Indeterminate (permanent) 37 39 12 6 5 0 0 77 11 15401
2011 Seasonal 40 38 11 3 8 0 0 78 11 24
2011 Term 47 41 8 3 1 0 0 87 4 542
2011 Casual 59 26 10 3 2 0 0 85 5 100
2011 Student 67 28 3 0 0 1 0 97 0 62
2008 Indeterminate (permanent) 35 41 11 7 5 0 0 76 13 10799
2008 Seasonal 47 41 12 0 0 0 0 88 0 20
2008 Term 47 39 8 4 2 0 0 87 6 779
2008 Casual 60 24 11 3 2 0 0 84 5 91
2008 Student 67 28 3 2 0 1 0 95 2 103

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 34 17 9 7 1 0 66 16 11862
2017 Seasonal 27 41 11 0 11 9 0 75 12 10
2017 Term 51 29 12 6 2 0 0 80 8 410
2017 Casual 53 34 9 2 1 1 1 88 3 141
2017 Student 66 22 10 1 1 0 0 88 2 102
2014 Indeterminate (permanent) 27 36 17 11 8 1 0 64 19 14048
2014 Seasonal 32 33 20 14 0 0 0 65 14 18
2014 Term 39 39 14 4 4 1 0 79 8 365
2014 Casual 56 27 9 4 3 0 0 83 7 233
2014 Student 46 38 11 1 4 0 0 83 5 63
2011 Indeterminate (permanent) 30 37 18 8 6 1 0 67 15 15431
2011 Seasonal 40 29 16 3 12 0 0 69 15 24
2011 Term 39 40 14 6 1 1 0 79 7 544
2011 Casual 51 29 11 7 2 0 0 80 9 100
2011 Student 57 32 8 2 0 1 0 90 2 62

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 36 16 10 7 0 0 67 17 11864
2017 Seasonal 27 41 9 22 0 0 0 68 22 10
2017 Term 47 33 12 5 3 0 0 80 8 409
2017 Casual 57 31 8 2 1 0 1 89 3 142
2017 Student 64 25 7 3 1 0 0 89 4 102
2014 Indeterminate (permanent) 25 38 17 12 8 0 0 63 20 14047
2014 Seasonal 32 41 13 7 7 0 0 73 14 18
2014 Term 34 43 12 6 5 1 0 78 10 365
2014 Casual 58 24 10 5 2 0 1 83 7 234
2014 Student 52 35 10 0 3 0 0 86 3 63
2011 Indeterminate (permanent) 27 40 16 10 7 0 0 67 16 15416
2011 Seasonal 33 49 11 3 4 0 0 82 7 24
2011 Term 37 40 16 5 2 0 0 77 7 545
2011 Casual 49 28 6 11 5 0 0 77 16 100
2011 Student 59 30 8 2 1 0 0 89 3 62
2008 Indeterminate (permanent) 31 40 13 10 5 0 0 71 15 10798
2008 Seasonal 52 36 12 0 0 0 0 88 0 20
2008 Term 42 40 11 5 2 0 0 82 7 781
2008 Casual 47 34 12 3 4 0 0 81 7 92
2008 Student 52 30 5 13 0 0 0 82 13 103

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 27 18 11 9 3 1 61 21 11865
2017 Seasonal 8 30 30 22 9 0 0 38 32 10
2017 Term 43 23 16 7 5 5 1 71 12 410
2017 Casual 51 18 19 2 2 4 4 76 4 142
2017 Student 44 29 8 9 5 4 1 77 15 102
2014 Indeterminate (permanent) 30 27 18 12 10 3 0 58 23 14039
2014 Seasonal 32 26 12 13 7 10 0 64 22 18
2014 Term 37 31 13 9 6 4 0 70 16 365
2014 Casual 52 17 15 7 3 2 3 73 10 233
2014 Student 37 20 17 13 9 3 1 59 23 63
2011 Indeterminate (permanent) 32 28 16 11 9 4 0 62 21 15425
2011 Seasonal 36 25 7 15 3 10 4 71 21 24
2011 Term 42 24 18 7 4 4 1 69 12 545
2011 Casual 45 26 10 8 6 3 3 75 15 100
2011 Student 50 22 11 8 2 6 0 77 11 62
2008 Indeterminate (permanent) 32 28 15 11 9 4 1 63 21 10792
2008 Seasonal 69 6 19 0 2 3 0 78 2 20
2008 Term 40 26 16 7 6 5 0 70 13 781
2008 Casual 48 17 16 4 4 8 2 73 9 92
2008 Student 33 31 5 9 9 9 4 73 21 103
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 23 46 30 11899
2017 Seasonal 19 19 62 10
2017 Term 18 55 27 410
2017 Casual 29 41 31 141
2017 Student 46 22 32 102
2014 Indeterminate (permanent) 22 46 32 14044
2014 Seasonal 20 54 25 18
2014 Term 20 51 29 363
2014 Casual 41 25 34 233
2014 Student 49 13 38 63
2011 Indeterminate (permanent) 21 50 29 15439
2011 Seasonal 18 57 25 24
2011 Term 21 50 28 544
2011 Casual 49 30 20 101
2011 Student 51 20 29 62

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 33 28 27 5 0 7 2905
2017 Term 4 14 18 11 46 7 83
2017 Casual 13 11 6 2 64 4 43
2017 Student 0 5 7 0 88 0 48
2014 Indeterminate (permanent) 32 24 26 9 9999 9 3329
2014 Term 16 25 21 11 9999 28 83
2014 Casual 23 6 6 11 9999 53 100
2014 Student 0 9 21 24 9999 46 32
2011 Indeterminate (permanent) 29 31 28 6 9999 7 3504
2011 Term 11 20 27 9 9999 32 130
2011 Casual 19 9 5 7 9999 59 52
2011 Student 0 23 8 12 9999 57 34
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 18 82 11865
2017 Term 13 87 408
2017 Casual 5 95 141
2017 Student 7 93 102
2014 Indeterminate (permanent) 20 80 14025
2014 Term 15 85 365
2014 Casual 9 91 233
2014 Student 7 93 63

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 51 2103
2017 Term 72 53
2014 Indeterminate (permanent) 53 2748
2014 Term 72 50
2014 Casual 66 20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 64 2103
2017 Term 48 53
2014 Indeterminate (permanent) 63 2748
2014 Term 37 50
2014 Casual 41 20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 2103
2014 Indeterminate (permanent) 8 2748

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 2103
2017 Term 0 53
2014 Indeterminate (permanent) 1 2748

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 2103
2014 Indeterminate (permanent) 7 2748
2014 Term 11 50
2014 Casual 25 20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 2103
2014 Indeterminate (permanent) 3 2748

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 2103
2014 Indeterminate (permanent) 5 2748
2014 Casual 0 20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 2104
2017 Term 41 53
2014 Indeterminate (permanent) 41 2753
2014 Term 29 50
2014 Casual 61 21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 2104
2017 Term 30 53
2014 Indeterminate (permanent) 41 2753
2014 Term 13 50
2014 Casual 44 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 45 2104
2017 Term 32 53
2014 Indeterminate (permanent) 45 2753
2014 Term 31 50
2014 Casual 21 21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 40 2104
2017 Term 41 53
2014 Indeterminate (permanent) 40 2753
2014 Term 45 50
2014 Casual 53 21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 32 2104
2017 Term 28 53
2014 Indeterminate (permanent) 32 2753
2014 Term 21 50
2014 Casual 41 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 56 2104
2017 Term 50 53
2014 Indeterminate (permanent) 57 2753
2014 Term 65 50
2014 Casual 67 21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 2104
2017 Term 39 53
2014 Indeterminate (permanent) 36 2753
2014 Term 35 50
2014 Casual 56 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 2104
2014 Indeterminate (permanent) 2 2753

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 2104
2017 Term 18 53
2014 Indeterminate (permanent) 8 2753
2014 Term 18 50

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 2104
2017 Term 12 53
2014 Indeterminate (permanent) 15 2753

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 2104
2017 Term 34 53
2014 Indeterminate (permanent) 46 2753
2014 Term 35 50
2014 Casual 48 21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 33 2104
2017 Term 23 53
2014 Indeterminate (permanent) 31 2753
2014 Term 21 50
2014 Casual 35 21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 2104
2017 Term 17 53
2014 Indeterminate (permanent) 14 2753

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 2104
2017 Term 56 53
2014 Indeterminate (permanent) 52 2751
2014 Term 39 50
2014 Casual 55 21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 2104
2017 Term 18 53
2014 Indeterminate (permanent) 30 2751
2014 Term 24 50
2014 Casual 21 21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 2104
2014 Indeterminate (permanent) 13 2751

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 2104
2017 Term 10 53
2014 Indeterminate (permanent) 25 2751
2014 Term 12 50
2014 Casual 0 21

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 2104
2014 Indeterminate (permanent) 12 2751

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 2104
2014 Indeterminate (permanent) 11 2751
2014 Casual 0 21

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 2104
2017 Term 9 53
2014 Indeterminate (permanent) 15 2751
2014 Term 15 50
2014 Casual 19 21

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 2104
2014 Indeterminate (permanent) 10 2751

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 2104
2017 Term 26 53
2014 Indeterminate (permanent) 23 2751
2014 Term 33 50

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 1840
2017 Term 16 48
2014 Indeterminate (permanent) 13 2460
2014 Term 18 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 1840
2017 Term 29 48
2014 Indeterminate (permanent) 15 2460
2014 Term 19 45
2014 Casual 44 21

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 1840
2017 Term 9 48
2014 Indeterminate (permanent) 11 2460
2014 Term 11 45

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 1840
2017 Term 11 48
2014 Indeterminate (permanent) 9 2460

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 1840
2017 Term 12 48
2014 Indeterminate (permanent) 12 2460
2014 Term 11 45

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 1840
2014 Indeterminate (permanent) 12 2460

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 1840
2014 Indeterminate (permanent) 9 2460

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 1840
2017 Term 12 48
2014 Indeterminate (permanent) 7 2460
2014 Casual 27 21

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 1840
2014 Indeterminate (permanent) 10 2460

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 1840
2017 Term 16 48
2014 Indeterminate (permanent) 24 2460
2014 Term 23 45

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 1840
2017 Term 13 48
2014 Indeterminate (permanent) 9 2460

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 38 1840
2017 Term 50 48
2014 Indeterminate (permanent) 40 2460
2014 Term 35 45
2014 Casual 39 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 1840
2014 Indeterminate (permanent) 2 2460
2014 Term 0 45
2014 Casual 0 21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 54 1840
2017 Term 40 48
2014 Indeterminate (permanent) 56 2460
2014 Term 46 45
2014 Casual 72 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 1840

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 1840
2017 Term 15 48
2014 Indeterminate (permanent) 12 2460
2014 Term 15 45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 95 5 2099
2017 Term 94 6 53

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 20 26 20 9 8 13 3 55 21 11888
2017 Seasonal 0 8 30 32 0 30 0 11 45 10
2017 Term 26 21 19 5 4 16 9 63 12 410
2017 Casual 33 19 18 1 1 18 10 72 2 142
2017 Student 27 17 11 3 0 30 12 76 6 102
2014 Indeterminate (permanent) 17 25 21 9 9 16 3 52 22 14046
2014 Seasonal 24 38 12 0 13 5 8 71 15 18
2014 Term 22 24 23 5 5 17 5 58 12 365
2014 Casual 33 21 14 3 4 19 7 72 9 233
2014 Student 25 11 15 2 0 29 18 68 4 63

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 34 16 7 6 3 0 70 14 11865
2017 Seasonal 8 19 30 20 0 22 0 35 26 10
2017 Term 44 32 13 4 2 4 2 81 6 410
2017 Casual 52 29 8 2 0 6 3 89 2 141
2017 Student 49 27 9 4 0 9 2 85 5 102
2014 Indeterminate (permanent) 26 34 19 8 7 6 1 65 15 14029
2014 Seasonal 42 16 14 10 7 0 10 64 20 18
2014 Term 31 35 18 5 3 7 2 72 8 364
2014 Casual 44 24 11 5 2 12 3 80 8 234
2014 Student 38 20 23 0 0 13 6 71 0 63
2011 Indeterminate (permanent) 32 37 16 7 4 3 0 72 11 15405
2011 Seasonal 32 30 27 0 8 3 0 64 8 23
2011 Term 45 33 14 3 1 4 0 81 5 544
2011 Casual 43 27 11 12 1 7 0 75 13 101
2011 Student 40 31 8 5 0 17 0 84 6 62
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 50 8 4 1 1 2 86 5 11890
2017 Seasonal 0 62 27 11 0 0 0 62 11 10
2017 Term 22 42 15 10 6 2 3 68 17 411
2017 Casual 15 28 8 3 10 5 32 68 20 142
2017 Student 19 17 9 10 7 4 33 58 28 102
2014 Indeterminate (permanent) 33 51 8 4 1 1 1 87 5 14049
2014 Seasonal 16 58 17 0 4 5 0 78 4 18
2014 Term 17 50 17 8 2 2 4 71 11 364
2014 Casual 18 20 16 4 2 6 33 64 10 233
2014 Student 9 19 10 10 9 7 35 49 33 63
2011 Indeterminate (permanent) 31 53 8 4 1 1 1 86 6 15432
2011 Seasonal 15 37 23 16 5 0 4 54 21 23
2011 Term 16 47 19 10 5 3 1 66 15 543
2011 Casual 13 34 11 10 5 2 25 64 20 101
2011 Student 9 19 14 6 3 12 37 55 17 62
2008 Indeterminate (permanent) 32 50 9 5 2 1 2 84 7 10822
2008 Seasonal 23 12 24 2 7 17 14 51 14 20
2008 Term 14 47 17 12 6 4 1 64 18 783
2008 Casual 11 25 19 10 8 4 24 49 25 92
2008 Student 8 20 14 12 5 16 24 47 29 104

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 29 24 10 7 13 5 50 21 11870
2017 Seasonal 0 0 78 11 11 0 0 0 22 10
2017 Term 14 24 22 6 6 20 8 52 17 409
2017 Casual 8 13 16 2 3 19 38 49 12 141
2017 Student 16 12 13 0 3 24 32 63 7 101
2014 Indeterminate (permanent) 11 28 24 11 7 14 5 48 22 14044
2014 Seasonal 8 29 39 5 0 14 5 46 6 18
2014 Term 12 28 23 9 9 13 6 49 22 364
2014 Casual 11 12 20 3 1 17 37 48 9 233
2014 Student 5 9 19 0 0 24 43 42 0 63
2011 Indeterminate (permanent) 11 29 24 11 8 13 4 49 22 15426
2011 Seasonal 4 7 20 26 24 12 8 13 62 23
2011 Term 10 25 26 8 5 20 5 47 17 543
2011 Casual 12 16 13 8 4 20 26 53 23 101
2011 Student 13 7 12 1 0 28 40 59 3 62

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 36 11 5 3 4 2 79 9 11891
2017 Seasonal 17 30 30 0 11 11 0 54 13 10
2017 Term 42 33 9 3 1 8 3 85 5 409
2017 Casual 28 21 7 0 2 12 30 85 3 141
2017 Student 36 13 6 2 0 14 30 86 3 102
2014 Indeterminate (permanent) 36 36 13 6 3 5 2 77 9 14050
2014 Seasonal 45 29 18 0 0 4 5 81 0 18
2014 Term 39 32 12 4 1 7 4 80 6 364
2014 Casual 29 16 11 2 1 11 30 77 5 233
2014 Student 14 18 9 2 0 23 34 75 4 63
2011 Indeterminate (permanent) 36 36 12 6 3 5 1 77 10 15427
2011 Seasonal 35 21 15 16 0 3 9 64 18 23
2011 Term 34 37 12 4 2 10 1 80 6 543
2011 Casual 27 23 7 5 3 12 24 78 12 101
2011 Student 27 13 9 2 0 18 31 78 4 62
2008 Indeterminate (permanent) 34 39 12 5 3 5 2 78 9 10818
2008 Seasonal 10 36 24 0 0 27 4 65 0 20
2008 Term 38 32 13 5 2 10 1 78 7 782
2008 Casual 23 25 13 0 1 18 20 78 2 92
2008 Student 21 28 7 0 0 24 20 88 0 103

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 36 14 7 5 6 2 72 13 11869
2017 Seasonal 17 30 19 11 0 22 0 61 14 10
2017 Term 36 32 12 3 1 13 3 81 6 409
2017 Casual 26 20 9 1 1 14 29 81 4 140
2017 Student 35 9 9 0 0 15 32 83 0 102
2014 Indeterminate (permanent) 28 35 15 8 6 6 2 68 15 14031
2014 Seasonal 24 39 15 7 0 11 5 74 9 18
2014 Term 32 32 14 7 2 9 4 74 11 364
2014 Casual 27 14 12 1 0 14 31 76 3 231
2014 Student 14 16 11 0 2 23 34 70 4 63
2011 Indeterminate (permanent) 29 36 14 8 5 6 1 70 14 15423
2011 Seasonal 31 18 31 5 0 7 9 58 5 23
2011 Term 30 36 14 4 2 13 1 76 8 543
2011 Casual 23 24 12 1 2 14 25 76 5 100
2011 Student 28 11 12 0 0 17 31 76 0 62
2008 Indeterminate (permanent) 33 36 12 9 5 4 2 73 14 10807
2008 Seasonal 20 39 10 10 0 17 2 74 13 20
2008 Term 37 39 9 5 2 7 1 82 8 779
2008 Casual 35 22 14 1 1 7 20 79 1 93
2008 Student 34 23 7 1 1 13 22 87 2 104
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 7 93 11853
2017 Term 4 96 411
2014 Indeterminate (permanent) 8 92 14013
2014 Term 5 95 365
2014 Casual 4 96 234

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 831
2017 Term 72 17
2014 Indeterminate (permanent) 41 1055
2014 Term 44 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 78 831
2017 Term 76 17
2014 Indeterminate (permanent) 80 1055
2014 Term 72 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 831
2017 Term 0 17
2014 Indeterminate (permanent) 5 1055
2014 Term 0 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 17
2014 Indeterminate (permanent) 1 1055
2014 Term 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 831
2014 Indeterminate (permanent) 10 1055

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 831
2014 Indeterminate (permanent) 4 1055
2014 Term 0 16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 831
2014 Indeterminate (permanent) 9 1055

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 827
2017 Term 36 17
2014 Indeterminate (permanent) 13 1053

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 827
2014 Indeterminate (permanent) 15 1053

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 827
2014 Indeterminate (permanent) 8 1053
2014 Term 0 16

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 827
2014 Indeterminate (permanent) 4 1053

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 827
2014 Indeterminate (permanent) 19 1053

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 29 827
2017 Term 68 17
2014 Indeterminate (permanent) 20 1053

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 827
2014 Indeterminate (permanent) 2 1053

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 827
2017 Term 0 17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 827
2017 Term 0 17
2014 Indeterminate (permanent) 8 1053

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 827
2014 Indeterminate (permanent) 13 1053

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 827
2017 Term 0 17

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 827
2014 Indeterminate (permanent) 18 1053

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 827
2017 Term 0 17
2014 Indeterminate (permanent) 1 1053
2014 Term 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 827
2014 Indeterminate (permanent) 38 1053

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 34 836
2017 Term 36 17
2014 Indeterminate (permanent) 32 1053
2014 Term 34 17

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 836
2014 Indeterminate (permanent) 19 1053
2014 Term 0 17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 836
2017 Term 0 17
2014 Indeterminate (permanent) 8 1053

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 836
2014 Indeterminate (permanent) 23 1053

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 836
2017 Term 0 17
2014 Indeterminate (permanent) 5 1053
2014 Term 0 17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 836
2017 Term 0 17
2014 Indeterminate (permanent) 9 1053

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 836
2014 Indeterminate (permanent) 10 1053
2014 Term 0 17

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 836
2014 Indeterminate (permanent) 10 1053

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 836
2017 Term 56 17
2014 Indeterminate (permanent) 42 1053
2014 Term 54 17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 737
2014 Indeterminate (permanent) 7 956
2014 Term 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 737
2017 Term 33 17
2014 Indeterminate (permanent) 9 956

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 737
2014 Indeterminate (permanent) 4 956
2014 Term 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 737
2017 Term 0 17
2014 Indeterminate (permanent) 3 956
2014 Term 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 737
2014 Indeterminate (permanent) 4 956

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 737
2014 Indeterminate (permanent) 7 956
2014 Term 0 13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 737
2014 Indeterminate (permanent) 5 956
2014 Term 0 13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 737
2014 Indeterminate (permanent) 8 956

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 737
2014 Indeterminate (permanent) 10 956

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 737
2014 Indeterminate (permanent) 24 956

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 737
2014 Indeterminate (permanent) 9 956

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 737
2017 Term 47 17
2014 Indeterminate (permanent) 41 956
2014 Term 44 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 737
2014 Indeterminate (permanent) 2 956
2014 Term 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 65 737
2017 Term 55 17
2014 Indeterminate (permanent) 66 956
2014 Term 71 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 737
2017 Term 0 17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 737
2014 Indeterminate (permanent) 13 956

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 94 6 837
2017 Term 92 8 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 25 23 4 4 19 4 60 10 11874
2017 Seasonal 0 30 19 0 0 51 0 62 0 10
2017 Term 26 22 18 1 2 22 8 69 5 410
2017 Casual 30 14 23 0 1 23 10 65 1 142
2017 Student 37 17 9 1 1 22 13 83 3 102
2014 Indeterminate (permanent) 19 23 23 4 4 22 5 58 11 14041
2014 Seasonal 24 4 35 0 0 25 13 44 0 18
2014 Term 20 27 19 5 3 21 5 64 10 363
2014 Casual 33 18 18 2 1 19 8 70 4 233
2014 Student 22 22 14 1 0 24 17 74 2 63

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 34 34 17 4 3 7 1 74 8 11867
2017 Seasonal 8 36 11 11 0 34 0 66 17 10
2017 Term 43 32 13 2 1 7 2 82 3 409
2017 Casual 43 24 16 1 1 10 6 80 1 142
2017 Student 50 25 13 2 0 6 4 83 2 102
2014 Indeterminate (permanent) 29 33 20 5 3 10 1 69 9 14023
2014 Seasonal 35 28 27 0 0 10 0 70 0 18
2014 Term 32 34 16 4 3 10 2 75 7 364
2014 Casual 46 19 13 4 2 12 4 77 7 234
2014 Student 43 22 18 1 0 13 3 77 2 63
2011 Indeterminate (permanent) 36 37 15 4 2 5 0 77 7 15425
2011 Seasonal 32 33 8 3 0 16 8 85 5 24
2011 Term 44 33 14 3 1 6 0 82 4 546
2011 Casual 46 30 9 4 0 11 0 85 4 100
2011 Student 47 26 9 4 0 11 2 85 5 62
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 22 20 15 20 0 1 44 36 11856
2017 Seasonal 8 30 19 0 43 0 0 38 43 10
2017 Term 12 26 22 14 25 0 1 38 39 410
2017 Casual 20 21 12 20 24 0 2 42 46 142
2017 Student 19 18 19 16 26 0 2 38 42 102

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 28 25 14 9 0 1 52 23 11858
2017 Seasonal 36 22 11 19 0 0 11 66 21 10
2017 Term 39 32 17 7 2 0 2 73 10 410
2017 Casual 52 24 11 7 2 0 4 79 10 141
2017 Student 49 35 10 2 2 0 1 86 4 102

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 30 31 21 10 5 0 2 62 16 11817
2017 Seasonal 38 22 9 19 0 0 11 69 21 10
2017 Term 48 26 16 4 3 0 3 76 7 407
2017 Casual 56 25 8 2 2 1 6 86 5 141
2017 Student 69 20 5 3 1 0 2 90 4 102

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 23 22 18 17 1 2 43 35 11851
2017 Seasonal 27 11 28 22 0 0 11 43 25 10
2017 Term 33 22 17 14 10 1 3 57 25 409
2017 Casual 41 24 14 8 6 1 6 70 15 141
2017 Student 50 31 7 6 3 0 2 83 10 102

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 47 23 12 5 3 1 10 79 8 11823
2017 Seasonal 38 11 17 0 0 0 34 75 0 10
2017 Term 58 18 10 1 1 1 10 86 3 407
2017 Casual 67 8 2 1 1 1 21 95 2 138
2017 Student 82 11 2 0 1 0 4 97 1 102

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 31 19 8 5 0 1 68 13 11809
2017 Seasonal 50 32 8 11 0 0 0 81 11 10
2017 Term 47 30 12 7 4 0 1 77 10 409
2017 Casual 69 16 11 1 0 1 3 88 1 139
2017 Student 54 23 12 8 2 1 0 78 10 102

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 32 22 11 5 0 1 61 16 11808
2017 Seasonal 30 22 27 20 0 0 0 53 20 10
2017 Term 41 31 14 5 3 3 2 76 9 408
2017 Casual 57 19 11 9 0 1 4 80 9 140
2017 Student 54 26 17 2 1 1 0 81 3 102

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 31 23 14 7 0 1 55 21 11809
2017 Seasonal 30 42 9 8 11 0 0 72 19 10
2017 Term 33 34 18 6 5 2 1 70 11 407
2017 Casual 51 23 10 9 2 2 4 79 11 140
2017 Student 53 24 18 3 0 1 1 78 3 102

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 31 20 12 7 0 1 61 19 11813
2017 Seasonal 30 42 17 0 11 0 0 72 11 10
2017 Term 38 33 15 6 5 2 2 74 11 409
2017 Casual 54 21 12 8 2 1 3 78 10 141
2017 Student 48 21 20 7 2 1 0 71 9 101

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 33 31 19 9 5 1 2 66 14 11761
2017 Seasonal 53 40 8 0 0 0 0 92 0 10
2017 Term 45 32 12 5 2 2 2 80 7 408
2017 Casual 57 21 7 8 1 1 5 83 9 139
2017 Student 50 30 15 1 2 1 1 82 3 102

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 51 27 13 5 2 0 1 80 7 11862
2017 Seasonal 48 34 8 11 0 0 0 81 11 10
2017 Term 67 21 8 1 1 0 2 90 3 410
2017 Casual 77 15 6 0 0 0 2 94 0 142
2017 Student 79 14 7 0 0 0 0 93 0 102

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 15 6 4 3 1 2 86 7 11861
2017 Seasonal 53 38 0 9 0 0 0 91 9 10
2017 Term 76 11 8 2 1 0 2 89 3 410
2017 Casual 86 7 2 1 1 0 3 97 1 141
2017 Student 87 7 0 2 1 1 2 97 3 102

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 30 11 5 3 0 1 82 8 11850
2017 Seasonal 48 52 0 0 0 0 0 100 0 10
2017 Term 58 26 8 3 2 1 2 86 5 410
2017 Casual 77 14 6 1 1 0 1 93 2 142
2017 Student 77 15 5 1 1 0 1 93 2 102

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 24 10 6 5 0 1 79 12 11861
2017 Seasonal 42 19 19 20 0 0 0 61 20 10
2017 Term 67 16 7 4 3 0 3 86 7 409
2017 Casual 82 12 2 1 2 0 2 96 2 141
2017 Student 81 9 6 1 1 0 2 92 2 102

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 54 15 5 2 1 0 22 88 5 11847
2017 Seasonal 53 19 0 0 0 0 28 100 0 10
2017 Term 67 9 2 1 0 0 21 96 1 411
2017 Casual 73 1 1 1 1 0 24 97 1 142
2017 Student 79 4 0 0 1 0 16 99 1 102

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 64 20 7 2 1 0 6 89 4 11801
2017 Seasonal 62 38 0 0 0 0 0 100 0 10
2017 Term 68 20 3 2 1 0 5 93 4 407
2017 Casual 76 8 5 1 0 0 11 94 1 137
2017 Student 81 11 3 1 1 0 2 95 2 102

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 70 17 5 2 2 1 4 90 4 11865
2017 Seasonal 30 19 8 32 0 0 11 56 36 10
2017 Term 27 19 19 14 19 0 2 47 34 411
2017 Casual 51 14 12 6 12 0 4 68 19 142
2017 Student 69 11 8 6 4 0 3 82 10 102

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 29 10 3 2 0 2 84 5 11835
2017 Seasonal 70 30 0 0 0 0 0 100 0 10
2017 Term 58 23 9 5 1 0 3 84 6 410
2017 Casual 77 13 5 1 3 0 2 92 3 142
2017 Student 56 25 10 6 3 0 1 82 8 101

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 31 36 12 5 0 0 46 18 11898
2017 Seasonal 38 11 50 0 0 0 0 50 0 10
2017 Term 23 40 26 7 4 1 0 63 11 411
2017 Casual 41 33 21 2 1 1 2 75 3 142
2017 Student 38 40 21 0 1 0 0 78 1 102

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 8 18 38 23 12 0 1 35 26 11826
2017 Seasonal 0 0 39 30 19 0 11 56 0 10
2017 Term 4 12 34 27 21 1 0 49 17 411
2017 Casual 1 3 27 29 38 0 2 68 4 139
2017 Student 2 5 29 38 24 0 2 63 7 101

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 39 19 9 6 3 0 64 16 11857
2017 Seasonal 0 44 34 0 0 22 0 57 0 10
2017 Term 27 38 16 7 4 7 1 71 12 409
2017 Casual 34 32 15 6 1 10 2 75 8 141
2017 Student 28 38 14 10 1 8 1 73 12 102

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 37 19 14 10 2 0 57 24 11872
2017 Seasonal 16 41 11 11 9 11 0 64 23 10
2017 Term 28 35 18 9 7 2 0 65 17 411
2017 Casual 38 37 16 6 1 1 1 77 7 142
2017 Student 34 38 15 7 1 5 0 75 9 102
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 16 84 11873
2017 Term 10 90 411
2017 Casual 9 91 141
2017 Student 7 93 101
2014 Indeterminate (permanent) 15 85 14003
2014 Term 10 90 366
2014 Casual 9 91 234
2014 Student 9 91 63

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 75 25 1868
2017 Term 77 23 39
2017 Casual 85 15 11
2014 Indeterminate (permanent) 77 23 2115
2014 Term 60 40 35
2014 Casual 75 25 22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 35 7 7 5 0 0 81 13 1423
2017 Term 50 36 0 7 4 0 2 89 11 30
2014 Indeterminate (permanent) 50 32 6 8 3 0 0 83 11 1645
2014 Term 50 25 12 0 6 3 4 80 7 22
2014 Casual 66 34 0 0 0 0 0 100 0 16
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 23 21 12 14 3 1 27 73 11886
2017 Seasonal 0 27 30 0 43 0 0 0 100 10
2017 Term 12 19 22 21 24 2 1 13 87 411
2017 Casual 20 14 21 16 26 2 1 20 80 142
2017 Student 18 16 22 12 32 0 0 18 82 102

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 8110
2017 Seasonal 20 10
2017 Term 36 348
2017 Casual 60 110
2017 Student 58 84

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 28 8110
2017 Seasonal 58 10
2017 Term 37 348
2017 Casual 39 110
2017 Student 67 84

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 8110
2017 Seasonal 30 10
2017 Term 17 348
2017 Casual 23 110
2017 Student 45 84

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 8110
2017 Seasonal 22 10
2017 Term 29 348
2017 Casual 12 110
2017 Student 17 84

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 8110
2017 Seasonal 0 10
2017 Term 4 348
2017 Casual 1 110
2017 Student 1 84

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 47 8110
2017 Seasonal 72 10
2017 Term 53 348
2017 Casual 46 110
2017 Student 36 84

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 7 41 18 11 4 19 8000
2017 Seasonal 0 27 28 22 0 22 10
2017 Term 6 41 17 12 5 20 344
2017 Casual 1 45 14 16 7 18 108
2017 Student 3 51 19 12 3 12 81

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 20 18 17 26 2 9 32 48 8183
2017 Seasonal 0 19 19 17 45 0 0 19 62 10
2017 Term 16 25 13 18 23 1 5 43 44 350
2017 Casual 27 27 9 8 21 0 6 58 32 111
2017 Student 39 28 12 4 15 0 2 69 19 84

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 3 9 13 17 50 2 7 12 73 8173
2017 Seasonal 0 11 27 8 54 0 0 11 62 10
2017 Term 5 11 11 18 49 1 5 17 71 351
2017 Casual 3 16 7 21 45 3 5 21 72 111
2017 Student 10 22 9 11 45 0 4 34 57 84
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