2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 7 46 24 15 7 0 0 54 22 13
2014 CH 24 49 4 18 4 0 0 73 22 21
2014 CH-03 15 61 6 12 6 0 0 76 18 15
2011 CH 28 56 0 11 6 0 0 83 17 18
2011 CH-03 27 64 0 0 9 0 0 91 9 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 51 34 7 0 7 0 0 85 7 13
2014 CH 67 24 4 0 4 0 0 91 4 21
2014 CH-03 67 27 6 0 0 0 0 94 0 15
2011 CH 67 17 6 6 6 0 0 83 11 18
2011 CH-03 64 9 9 9 9 0 0 73 18 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 63 15 7 0 15 0 0 78 15 13
2014 CH 58 33 0 9 0 0 0 91 9 21
2014 CH-03 48 39 0 12 0 0 0 88 12 15
2011 CH 67 17 0 6 11 0 0 83 17 18
2011 CH-03 82 9 0 0 9 0 0 91 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 37 32 24 0 7 0 0 68 7 13
2014 CH 29 56 0 11 4 0 0 85 15 21
2014 CH-03 33 46 0 15 6 0 0 79 21 15
2011 CH 44 44 0 0 11 0 0 89 11 18
2011 CH-03 55 36 0 0 9 0 0 91 9 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 24 29 15 7 0 0 49 22 13
2014 CH 9 51 18 18 4 0 0 60 22 21
2014 CH-03 6 45 24 18 6 0 0 51 24 15
2011 CH 33 50 6 6 6 0 0 83 11 18
2011 CH-03 36 36 9 9 9 0 0 73 18 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 34 51 15 0 0 0 0 85 0 13
2014 CH 47 40 4 4 4 0 0 87 9 21
2014 CH-03 52 36 6 6 0 0 0 88 6 15
2011 CH 50 33 6 11 0 0 0 83 11 18
2011 CH-03 64 9 9 18 0 0 0 73 18 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 29 22 7 0 0 0 71 7 13
2014 CH 53 29 4 9 4 0 0 82 13 21
2014 CH-03 61 27 6 6 0 0 0 88 6 15
2011 CH 61 28 0 11 0 0 0 89 11 18
2011 CH-03 64 18 0 18 0 0 0 82 18 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 46 7 0 0 0 0 93 0 13
2014 CH 63 33 4 0 0 0 0 96 0 21
2014 CH-03 49 45 6 0 0 0 0 94 0 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 39 32 15 15 0 0 0 71 15 13
2014 CH 40 40 9 11 0 0 0 80 11 21
2014 CH-03 24 48 12 15 0 0 0 73 15 15
2011 CH 39 39 6 17 0 0 0 78 17 18
2011 CH-03 27 55 9 9 0 0 0 82 9 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 7 37 7 24 0 0 32 32 13
2014 CH 13 22 4 22 24 4 9 41 54 21
2014 CH-03 12 18 0 30 27 6 6 35 65 15
2011 CH 22 11 6 50 6 0 6 35 59 18
2011 CH-03 27 18 0 45 9 0 0 45 55 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 29 22 7 0 0 0 71 7 13
2014 CH 24 49 9 9 9 0 0 73 18 21
2014 CH-03 27 42 12 12 6 0 0 69 18 15
2011 CH 39 28 6 17 11 0 0 67 28 18
2011 CH-03 36 18 9 18 18 0 0 55 36 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 7 32 0 37 0 0 32 37 13
2014 CH 9 15 13 44 13 0 4 26 60 21
2014 CH-03 0 21 6 48 18 0 6 22 71 15
2011 CH 22 17 6 33 22 0 0 39 56 18
2011 CH-03 9 18 9 45 18 0 0 27 64 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 22 49 15 7 7 0 0 71 15 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 32 37 0 0 0 0 63 0 13
2014 CH 31 36 4 29 0 0 0 67 29 21
2014 CH-03 36 31 6 27 0 0 0 67 27 15
2011 CH 44 39 6 11 0 0 0 83 11 18
2011 CH-03 36 36 9 18 0 0 0 73 18 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 17 15 22 15 0 0 49 37 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 56 15 29 0 0 0 0 71 0 13
2014 CH 53 33 4 9 0 0 0 87 9 21
2014 CH-03 67 21 6 6 0 0 0 88 6 15
2011 CH 67 11 11 11 0 0 0 78 11 18
2011 CH-03 64 0 18 18 0 0 0 64 18 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 39 22 7 7 0 0 63 15 13
2014 CH 9 49 29 9 4 0 0 58 13 21
2014 CH-03 6 48 33 12 0 0 0 54 12 15
2011 CH 22 39 22 11 6 0 0 61 17 18
2011 CH-03 18 27 27 18 9 0 0 45 27 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 32 22 15 7 0 0 56 22 13
2014 CH 24 47 11 13 4 0 0 71 18 21
2014 CH-03 21 39 15 18 6 0 0 61 24 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 34 15 29 0 22 0 0 49 22 13
2014 CH 20 49 13 13 4 0 0 69 18 21
2014 CH-03 15 48 12 18 6 0 0 63 24 15
2011 CH 28 39 22 6 6 0 0 67 11 18
2011 CH-03 18 36 27 9 9 0 0 55 18 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 22 29 0 7 0 0 63 7 13
2014 CH 29 40 13 13 4 0 0 69 18 21
2014 CH-03 33 36 18 6 6 0 0 69 12 15
2011 CH 39 28 0 28 6 0 0 67 33 18
2011 CH-03 36 18 0 36 9 0 0 55 45 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 37 32 7 17 7 0 0 68 24 13
2014 CH 42 29 20 9 0 0 0 71 9 21
2014 CH-03 33 27 27 12 0 0 0 61 12 15
2011 CH 50 44 0 0 6 0 0 94 6 18
2011 CH-03 45 55 0 0 0 0 0 100 0 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 15 22 24 7 0 0 32 46 13
2014 CH 9 47 24 15 4 0 0 20 56 21
2014 CH-03 6 46 27 21 0 0 0 21 52 15
2011 CH 28 17 28 17 11 0 0 28 44 18
2011 CH-03 27 18 27 18 9 0 0 27 45 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 29 32 10 15 0 0 24 44 13
2014 CH 13 40 33 13 0 0 0 13 53 21
2014 CH-03 6 42 39 12 0 0 0 12 48 15
2011 CH 17 11 39 6 28 0 0 33 28 18
2011 CH-03 9 18 55 0 18 0 0 18 27 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 37 10 22 24 7 0 0 32 46 13
2014 CH 22 35 27 4 11 0 0 15 58 21
2014 CH-03 18 42 24 6 9 0 0 15 61 15
2011 CH 28 44 17 0 11 0 0 11 72 18
2011 CH-03 27 55 9 0 9 0 0 9 82 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 17 24 22 22 0 0 44 32 13
2014 CH 0 22 35 22 20 0 0 42 22 21
2014 CH-03 0 18 42 31 9 0 0 39 18 15
2011 CH 6 11 22 33 22 6 0 59 18 18
2011 CH-03 0 9 27 36 18 9 0 60 10 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 15 32 15 7 0 0 22 46 13
2014 CH 13 40 13 22 11 0 0 33 53 21
2014 CH-03 12 42 18 18 9 0 0 27 54 15
2011 CH 17 22 28 17 17 0 0 33 39 18
2011 CH-03 9 27 36 27 0 0 0 27 36 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 7 39 24 15 0 0 39 22 13
2014 CH 9 20 42 13 15 0 0 29 29 21
2014 CH-03 6 21 52 12 9 0 0 21 27 15
2011 CH 0 17 44 22 17 0 0 39 17 18
2011 CH-03 0 9 55 27 9 0 0 36 9 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 37 24 29 10 0 0 0 10 61 13
2014 CH 38 36 14 5 7 0 0 12 74 20
2014 CH-03 40 30 13 7 10 0 0 16 70 14
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 17 7 7 15 0 0 71 22 13
2014 CH 71 9 11 0 9 0 0 80 9 21
2014 CH-03 67 12 15 0 6 0 0 79 6 15
2011 CH 61 17 6 11 6 0 0 78 17 18
2011 CH-03 64 18 0 9 9 0 0 82 18 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 17 22 32 0 22 0 7 42 24 13
2014 CH 4 22 26 18 24 0 4 28 44 21
2014 CH-03 6 12 30 18 27 0 6 20 49 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 22 24 15 15 0 0 46 29 13
2014 CH 22 15 11 33 18 0 0 38 51 21
2014 CH-03 18 21 15 33 12 0 0 39 46 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 17 46 15 7 15 0 0 63 22 13
2014 CH 9 51 9 22 9 0 0 60 31 21
2014 CH-03 6 51 6 24 12 0 0 57 37 15
2011 CH 22 33 6 22 11 0 6 59 35 18
2011 CH-03 18 27 0 27 18 0 9 50 50 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 15 15 32 15 0 0 39 46 13
2014 CH 18 15 18 22 9 17 0 40 38 21
2014 CH-03 6 15 18 31 6 24 0 28 48 15
2011 CH 22 11 11 28 22 0 6 35 53 18
2011 CH-03 9 18 9 18 36 0 9 30 60 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 7 15 24 32 15 0 7 24 50 13
2014 CH 4 13 18 27 20 17 0 22 57 21
2014 CH-03 6 6 12 37 15 24 0 16 68 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 7 37 7 7 0 0 49 15 13
2014 CH 20 53 9 13 4 0 0 73 18 21
2014 CH-03 15 54 12 12 6 0 0 69 18 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 7 15 22 15 0 0 49 37 13
2014 CH 24 20 29 13 9 0 4 46 23 21
2014 CH-03 15 21 27 18 12 0 6 38 33 15
2011 CH 39 22 6 11 22 0 0 61 33 18
2011 CH-03 27 27 9 9 27 0 0 55 36 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 7 22 15 15 0 0 49 29 13
2014 CH 29 18 13 31 4 0 4 49 37 21
2014 CH-03 21 12 12 42 6 0 6 36 51 15
2011 CH 44 17 6 11 22 0 0 61 33 18
2011 CH-03 36 18 9 9 27 0 0 55 36 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 34 22 15 7 22 0 0 56 29 13
2014 CH 24 22 22 17 13 0 0 47 31 21
2014 CH-03 9 24 31 24 12 0 0 33 36 15
2011 CH 44 11 6 17 22 0 0 56 39 18
2011 CH-03 36 9 9 27 18 0 0 45 45 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 63 15 7 15 0 0 0 78 15 13
2014 CH 62 24 9 4 0 0 0 87 4 21
2014 CH-03 54 33 6 6 0 0 0 88 6 15
2011 CH 72 17 11 0 0 0 0 89 0 18
2011 CH-03 73 9 18 0 0 0 0 82 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 39 32 7 15 0 7 0 76 16 13
2014 CH 44 31 9 4 0 7 4 85 5 21
2014 CH-03 42 24 12 6 0 9 6 78 7 15
2011 CH 56 17 11 0 17 0 0 72 17 18
2011 CH-03 45 18 18 0 18 0 0 64 18 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 49 22 22 0 7 0 0 71 7 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 49 29 7 0 15 0 0 78 15 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 15 22 0 22 0 0 56 22 13
2014 CH 24 27 13 15 20 0 0 51 35 21
2014 CH-03 9 31 18 21 21 0 0 39 42 15
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 27 37 15 7 7 7 0 68 16 13
2014 CH 9 24 18 22 9 17 0 40 38 21
2014 CH-03 6 21 12 31 12 18 0 33 52 15
2011 CH 33 17 11 11 28 0 0 50 39 18
2011 CH-03 27 18 0 9 45 0 0 45 55 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 20 22 22 15 22 0 0 41 37 13
2014 CH 9 38 26 4 22 0 0 47 27 21
2014 CH-03 6 33 30 6 24 0 0 39 31 15
2011 CH 11 28 22 11 28 0 0 39 39 18
2011 CH-03 9 18 18 9 45 0 0 27 55 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 20 29 22 7 22 0 0 49 29 13
2014 CH 4 42 15 13 13 11 0 53 30 21
2014 CH-03 6 33 21 18 12 9 0 43 34 15
2011 CH 11 28 11 17 28 6 0 41 47 18
2011 CH-03 0 27 18 0 45 9 0 30 50 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 34 15 22 7 22 0 0 49 29 13
2014 CH 9 22 15 27 20 7 0 33 50 21
2014 CH-03 6 24 21 18 21 9 0 34 43 15
2011 CH 11 11 33 11 33 0 0 22 44 18
2011 CH-03 0 9 36 0 55 0 0 9 55 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 17 24 22 7 29 0 0 41 37 13
2014 CH 9 27 20 35 9 0 0 36 44 21
2014 CH-03 6 24 27 36 6 0 0 31 42 15
2011 CH 11 44 6 6 33 0 0 56 39 18
2011 CH-03 0 36 9 0 55 0 0 36 55 11
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 24 29 15 0 0 0 56 15 13
2014 CH 4 46 18 18 9 4 0 53 28 21
2014 CH-03 6 51 12 18 6 6 0 61 26 15
2011 CH 6 67 0 11 17 0 0 72 28 18
2011 CH-03 0 55 0 18 27 0 0 55 45 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 56 22 22 0 0 0 0 78 0 13
2014 CH 18 55 18 4 4 0 0 73 9 21
2014 CH-03 12 63 18 0 6 0 0 76 6 15
2011 CH 44 39 6 11 0 0 0 83 11 18
2011 CH-03 36 36 9 18 0 0 0 73 18 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 32 22 0 22 0 0 56 22 13
2014 CH 13 53 18 9 0 7 0 71 10 21
2014 CH-03 12 48 24 6 0 9 0 66 7 15
2011 CH 39 39 6 0 11 6 0 82 12 18
2011 CH-03 36 36 0 0 18 9 0 80 20 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 15 32 22 7 0 0 39 29 13
2014 CH 27 40 13 4 4 11 0 75 10 21
2014 CH-03 12 54 12 6 0 15 0 78 7 15
2011 CH 22 33 28 11 6 0 0 56 17 18
2011 CH-03 9 45 18 18 9 0 0 55 27 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 17 7 39 7 15 15 0 29 26 13
2014 CH 13 18 9 13 24 22 0 40 48 21
2014 CH-03 6 12 12 18 27 24 0 24 60 15
2011 CH 17 22 11 22 17 11 0 44 44 18
2011 CH-03 18 18 9 27 18 9 0 40 50 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 63 0 15 7 15 0 0 63 22 13
2014 CH 62 18 0 4 4 7 4 90 10 21
2014 CH-03 67 18 0 6 0 9 0 93 7 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 78 15 7 0 0 0 0 93 0 13
2014 CH 76 9 4 0 0 11 0 95 0 21
2014 CH-03 73 12 6 0 0 9 0 93 0 15
2011 CH 78 11 0 0 6 6 0 94 6 18
2011 CH-03 82 0 0 0 9 9 0 90 10 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 22 17 17 15 29 0 0 39 44 13
2014 CH 9 13 20 22 29 7 0 24 55 21
2014 CH-03 0 18 15 24 33 9 0 20 63 15
2011 CH 17 33 17 22 6 6 0 53 29 18
2011 CH-03 9 27 9 36 9 9 0 40 50 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 22 17 15 10 37 0 0 39 46 13
2014 CH 4 24 0 18 42 7 4 32 68 21
2014 CH-03 0 21 0 18 46 9 6 25 75 15
2011 CH 17 17 11 6 44 6 0 35 53 18
2011 CH-03 18 9 9 9 55 0 0 27 64 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 15 24 29 0 7 0 42 32 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 7 51 0 0 0 0 49 0 13
2014 CH 27 42 15 4 4 7 0 74 10 21
2014 CH-03 31 33 21 0 6 9 0 70 7 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 7 37 15 0 0 0 49 15 13
2014 CH 31 44 15 4 4 0 0 76 9 21
2014 CH-03 24 42 21 6 6 0 0 67 12 15
2011 CH 11 44 28 6 11 0 0 56 17 18
2011 CH-03 0 36 45 9 9 0 0 36 18 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 49 15 22 15 0 0 0 63 15 13
2014 CH 24 47 11 13 4 0 0 71 18 21
2014 CH-03 21 46 15 12 6 0 0 67 18 15
2011 CH 33 28 11 17 11 0 0 61 28 18
2011 CH-03 27 18 18 18 18 0 0 45 36 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 49 15 22 0 15 0 0 63 15 13
2014 CH 9 40 29 13 9 0 0 49 22 21
2014 CH-03 0 48 27 18 6 0 0 48 24 15
2011 CH 22 22 33 11 6 6 0 47 18 18
2011 CH-03 18 18 27 18 9 9 0 40 30 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 49 15 22 0 15 0 0 63 15 13
2014 CH 13 46 13 22 4 0 0 60 27 21
2014 CH-03 6 51 12 24 6 0 0 57 31 15
2011 CH 28 22 22 17 11 0 0 50 28 18
2011 CH-03 27 18 18 18 18 0 0 45 36 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 49 0 22 22 7 0 0 49 29 13
2014 CH 33 9 13 15 22 7 0 45 40 21
2014 CH-03 27 12 0 21 31 9 0 43 57 15
2011 CH 28 28 11 17 17 0 0 56 33 18
2011 CH-03 18 36 9 9 27 0 0 55 36 11
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CH 7 63 29 13
2014 CH 24 20 56 21
2014 CH-03 33 21 46 15
2011 CH 22 50 28 18
2011 CH-03 27 45 27 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 7 63 22 7 0 0 7 29 13
2014 CH 0 27 24 18 18 13 0 31 41 21
2014 CH-03 0 18 33 18 24 6 0 20 46 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 39 39 0 7 0 0 54 7 13
2014 CH 9 31 31 9 9 11 0 45 20 21
2014 CH-03 6 24 30 12 12 15 0 36 29 15
2011 CH 28 39 11 6 11 6 0 71 18 18
2011 CH-03 18 36 9 9 18 9 0 60 30 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 68 17 0 0 0 0 83 0 13
2014 CH 18 67 11 0 4 0 0 85 4 21
2014 CH-03 12 67 15 0 6 0 0 79 6 15
2011 CH 17 67 11 6 0 0 0 83 6 18
2011 CH-03 27 55 9 9 0 0 0 82 9 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 32 46 7 0 15 0 37 9 13
2014 CH 4 29 15 0 4 42 4 63 8 21
2014 CH-03 0 27 15 0 6 46 6 56 13 15
2011 CH 0 39 6 22 11 22 0 50 43 18
2011 CH-03 0 45 9 18 18 9 0 50 40 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 32 15 7 0 0 0 78 7 13
2014 CH 33 33 13 7 0 9 4 77 8 21
2014 CH-03 27 33 12 9 0 12 6 74 11 15
2011 CH 33 50 0 0 17 0 0 83 17 18
2011 CH-03 18 64 0 0 18 0 0 82 18 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 24 29 7 0 7 0 61 8 13
2014 CH 33 38 4 4 0 20 0 89 6 21
2014 CH-03 33 27 6 6 0 27 0 83 8 15
2011 CH 44 22 11 6 17 0 0 67 22 18
2011 CH-03 27 27 18 9 18 0 0 55 27 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 17 46 7 7 15 7 22 19 13
2014 CH 0 27 26 4 9 33 0 40 20 21
2014 CH-03 0 12 36 6 12 33 0 18 28 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 46 46 0 7 0 0 46 7 13
2014 CH 13 40 18 13 4 11 0 60 20 21
2014 CH-03 6 36 18 18 6 15 0 50 29 15
2011 CH 39 17 11 17 11 6 0 59 29 18
2011 CH-03 18 27 9 18 18 9 0 50 40 11
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 32 15 7 15 0 0 63 22 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 29 15 15 17 0 0 54 32 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 7 15 15 10 0 0 61 24 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 15 7 15 32 0 0 46 46 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 29 7 0 10 0 0 83 10 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 42 16 24 11 8 0 0 58 18 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 16 45 16 16 8 0 0 61 24 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 16 34 26 8 16 0 0 50 24 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 16 37 16 24 8 0 0 53 32 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 26 24 32 11 8 0 0 50 18 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 49 37 7 7 0 0 0 85 7 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 7 24 7 7 0 0 61 15 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 32 54 15 0 0 0 0 85 0 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 41 15 29 0 15 0 0 56 15 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 24 22 0 0 0 7 76 0 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 61 22 7 10 0 0 0 83 10 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 22 24 0 0 0 0 76 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 39 32 22 7 0 0 0 71 7 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 32 22 15 17 0 0 46 32 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 24 7 29 22 17 0 0 39 32 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 39 29 17 0 0 0 54 17 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 32 32 15 7 0 0 46 22 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CH 0 100 13
2014 CH-03 0 100 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 7 39 29 17 7 0 0 7 93 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CH 16 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CH 39 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CH 0 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CH 42 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CH 8 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CH 53 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CH 8 68 8 0 8 8 12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 18 24 24 18 8 8 22 50 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 8 18 34 16 8 16 10 66 12
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