2017 Public Service Employee Survey Results for Department of National Defence by Question 103. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 9 42 8 16 25 0 0 51 41 24
2017 AR-05 10 30 0 30 30 0 0 40 60 10
2014 AR 8 45 4 27 16 0 0 53 43 24
2011 AR 25 45 20 5 5 0 0 70 10 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 50 21 0 21 8 0 0 71 29 24
2017 AR-05 30 30 0 20 20 0 0 60 40 10
2014 AR 58 24 5 4 4 0 4 86 8 24
2011 AR 65 20 10 5 0 0 0 85 5 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 54 22 8 12 4 0 0 75 16 24
2017 AR-05 50 20 0 20 10 0 0 70 30 10
2014 AR 58 16 14 8 0 0 4 77 8 24
2011 AR 70 5 10 10 5 0 0 75 15 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 26 45 13 12 4 0 0 71 16 24
2017 AR-05 20 50 10 10 10 0 0 70 20 10
2014 AR 24 35 20 8 8 4 0 62 17 24
2011 AR 40 40 20 0 0 0 0 80 0 20

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 13 46 0 25 16 0 0 59 41 24
2017 AR-05 20 40 0 20 20 0 0 60 40 10
2014 AR 16 39 8 20 12 0 4 58 34 24
2011 AR 32 63 0 0 0 0 5 100 0 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 71 21 0 4 4 0 0 92 8 24
2017 AR-05 90 10 0 0 0 0 0 100 0 10
2014 AR 58 16 9 8 8 0 0 75 16 24
2011 AR 70 20 10 0 0 0 0 90 0 20

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 71 21 8 0 0 0 0 92 0 24
2017 AR-05 90 0 10 0 0 0 0 90 0 10
2014 AR 71 13 4 8 4 0 0 84 12 24
2011 AR 68 26 5 0 0 0 0 95 0 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 46 33 12 8 0 0 0 79 8 24
2017 AR-05 50 20 20 10 0 0 0 70 10 10
2014 AR 46 38 12 4 0 0 0 84 4 24

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 38 37 17 8 0 0 0 75 8 24
2017 AR-05 50 30 10 10 0 0 0 80 10 10
2014 AR 46 24 13 4 8 4 0 74 13 24
2011 AR 55 40 0 5 0 0 0 95 5 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 33 29 4 29 4 0 0 63 33 24
2017 AR-05 30 20 10 30 10 0 0 50 40 10
2014 AR 38 12 12 0 30 4 4 54 32 24
2011 AR 45 30 5 10 5 0 5 79 16 20

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 25 58 4 8 4 0 0 84 12 24
2017 AR-05 30 60 10 0 0 0 0 90 0 10
2014 AR 22 37 17 20 4 0 0 58 24 24
2011 AR 60 35 5 0 0 0 0 95 0 20

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 26 25 16 16 16 0 0 51 33 24
2017 AR-05 20 30 10 10 30 0 0 50 40 10
2014 AR 22 24 21 20 12 0 0 46 33 24
2011 AR 15 45 25 10 5 0 0 60 15 20

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 26 41 8 12 12 0 0 67 25 24
2017 AR-05 30 30 20 0 20 0 0 60 20 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 30 46 12 12 0 0 0 75 12 24
2017 AR-05 40 40 10 10 0 0 0 80 10 10
2014 AR 34 46 8 4 8 0 0 80 12 24
2011 AR 35 45 15 5 0 0 0 80 5 20

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 26 29 21 21 4 0 0 55 25 24
2017 AR-05 20 30 30 10 10 0 0 50 20 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 54 42 4 0 0 0 0 96 0 24
2017 AR-05 60 40 0 0 0 0 0 100 0 10
2014 AR 76 20 4 0 0 0 0 96 0 24
2011 AR 70 25 5 0 0 0 0 95 0 20

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 17 46 4 29 4 0 0 63 33 24
2017 AR-05 20 40 0 30 10 0 0 60 40 10
2014 AR 4 51 24 8 12 0 0 55 20 24
2011 AR 20 55 10 5 10 0 0 75 15 20

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 17 37 21 21 4 0 0 55 25 24
2017 AR-05 20 30 10 30 10 0 0 50 40 10
2014 AR 22 42 12 20 4 0 0 63 24 24

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 17 29 8 25 17 4 0 48 43 24
2017 AR-05 20 30 10 30 10 0 0 50 40 10
2014 AR 22 29 12 24 12 0 0 51 37 24
2011 AR 30 45 20 0 5 0 0 75 5 20

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 71 4 4 0 0 0 92 4 24
2017 AR-05 30 60 10 0 0 0 0 90 0 10
2014 AR 42 42 8 8 0 0 0 84 8 24
2011 AR 70 25 5 0 0 0 0 95 0 20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 42 29 21 9 0 0 0 70 9 24
2017 AR-05 50 40 10 0 0 0 0 90 0 10
2014 AR 46 33 14 4 4 0 0 78 8 24
2011 AR 40 25 10 5 15 5 0 68 21 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 58 21 0 0 0 0 0 79 24
2017 AR-05 20 60 20 0 0 0 0 0 80 10
2014 AR 20 26 50 4 0 0 0 4 46 24
2011 AR 15 30 25 20 5 5 0 26 47 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 16 37 38 8 0 0 0 8 54 24
2017 AR-05 20 40 20 20 0 0 0 20 60 10
2014 AR 16 33 47 0 0 0 4 0 51 24
2011 AR 10 20 30 15 15 10 0 33 33 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 42 29 25 0 0 0 5 0 74 24
2017 AR-05 50 20 30 0 0 0 0 0 70 10
2014 AR 46 33 17 4 0 0 0 4 79 24
2011 AR 35 40 20 0 5 0 0 5 75 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 25 16 38 16 4 0 0 21 42 24
2017 AR-05 30 10 40 10 10 0 0 20 40 10
2014 AR 16 20 39 24 0 0 0 24 37 24
2011 AR 15 30 35 10 5 5 0 16 47 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 33 33 9 4 0 0 13 54 24
2017 AR-05 20 20 60 0 0 0 0 0 40 10
2014 AR 38 38 20 4 0 0 0 4 76 24
2011 AR 25 20 35 10 10 0 0 20 45 20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 17 34 21 25 4 0 0 29 51 24
2017 AR-05 20 20 30 30 0 0 0 30 40 10
2014 AR 14 28 28 25 4 0 0 29 42 24
2011 AR 15 15 35 10 20 5 0 32 32 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 41 34 17 8 0 0 0 8 75 24
2017 AR-05 40 30 10 20 0 0 0 20 70 10
2014 AR 42 28 29 0 0 0 0 0 71 24
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 54 25 8 4 4 0 5 83 9 24
2017 AR-05 40 30 10 10 10 0 0 70 20 10
2014 AR 69 9 9 4 8 0 0 78 12 24
2011 AR 70 5 10 10 0 0 5 79 11 20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 22 29 33 8 4 0 4 53 13 24
2017 AR-05 20 20 40 10 10 0 0 40 20 10
2014 AR 16 42 21 4 8 8 0 63 13 24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 34 42 4 16 4 0 0 75 21 24
2017 AR-05 20 40 10 20 10 0 0 60 30 10
2014 AR 20 42 12 9 12 4 0 65 22 24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 38 9 21 12 0 0 58 33 24
2017 AR-05 30 20 0 20 30 0 0 50 50 10
2014 AR 16 24 18 21 12 4 4 44 37 24
2011 AR 25 30 10 15 5 10 5 65 24 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 30 16 12 8 8 4 58 23 24
2017 AR-05 20 0 30 30 20 0 0 20 50 10
2014 AR 24 16 23 4 16 12 4 49 24 24
2011 AR 25 25 5 20 15 10 0 56 39 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 5 34 12 12 25 12 0 44 42 24
2017 AR-05 0 20 20 20 40 0 0 20 60 10
2014 AR 12 20 35 0 12 16 4 41 15 24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 30 46 16 4 4 0 0 75 8 24
2017 AR-05 40 30 10 10 10 0 0 70 20 10
2014 AR 30 49 12 9 0 0 0 79 9 24
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 34 25 21 12 8 0 0 59 21 24
2017 AR-05 30 10 20 20 20 0 0 40 40 10
2014 AR 28 55 8 8 0 0 0 84 8 24
2011 AR 35 35 15 10 5 0 0 70 15 20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 51 16 21 0 8 4 0 70 9 24
2017 AR-05 40 20 20 0 20 0 0 60 20 10
2014 AR 30 58 4 4 0 4 0 92 4 24
2011 AR 55 10 25 5 0 5 0 68 5 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 30 41 12 4 12 0 0 71 16 24
2017 AR-05 20 50 0 10 20 0 0 70 30 10
2014 AR 29 38 20 0 12 0 0 67 12 24
2011 AR 35 30 20 15 0 0 0 65 15 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 71 12 8 4 0 0 5 87 4 24
2017 AR-05 70 10 10 10 0 0 0 80 10 10
2014 AR 78 8 14 0 0 0 0 86 0 24
2011 AR 74 0 21 0 0 0 5 78 0 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 50 29 8 8 4 0 0 79 12 24
2017 AR-05 30 40 20 10 0 0 0 70 10 10
2014 AR 58 17 8 0 4 12 0 86 5 24
2011 AR 70 5 10 5 5 0 5 79 11 20

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 47 29 8 8 8 0 0 75 16 24
2017 AR-05 40 30 10 0 20 0 0 70 20 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 51 25 12 0 12 0 0 75 12 24
2017 AR-05 50 30 0 0 20 0 0 80 20 10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 51 29 12 0 8 0 0 79 8 24
2017 AR-05 40 30 10 0 20 0 0 70 20 10
2014 AR 47 28 8 4 12 0 0 76 16 24
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 13 46 8 8 16 8 0 64 27 24
2017 AR-05 0 40 20 20 20 0 0 40 40 10
2014 AR 33 12 9 12 5 28 0 63 25 24
2011 AR 40 30 10 10 0 10 0 78 11 20

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 5 38 21 21 16 0 0 43 37 24
2017 AR-05 0 20 20 40 20 0 0 20 60 10
2014 AR 12 24 25 8 22 8 0 40 32 24
2011 AR 15 45 15 5 10 10 0 67 17 20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 0 30 25 25 21 0 0 30 46 24
2017 AR-05 0 30 20 30 20 0 0 30 50 10
2014 AR 0 24 33 13 22 8 0 27 38 24
2011 AR 10 35 10 20 10 15 0 53 35 20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 4 43 8 33 12 0 0 47 45 24
2017 AR-05 10 30 10 50 0 0 0 40 50 10
2014 AR 4 28 17 20 22 8 0 35 46 24
2011 AR 20 25 15 20 5 15 0 53 29 20

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 5 30 25 21 21 0 0 34 41 24
2017 AR-05 0 20 20 30 30 0 0 20 60 10
2014 AR 13 24 16 16 30 0 0 38 46 24
2011 AR 10 30 10 25 15 10 0 44 44 20
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 9 37 21 25 8 0 0 46 33 24
2017 AR-05 0 40 10 40 10 0 0 40 50 10
2014 AR 12 47 12 8 20 0 0 59 28 24
2011 AR 10 70 5 5 5 5 0 84 11 20

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 26 46 16 4 8 0 0 71 12 24
2017 AR-05 20 30 30 10 10 0 0 50 20 10
2014 AR 38 25 20 8 4 4 0 66 13 24
2011 AR 40 35 20 5 0 0 0 75 5 20

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 38 29 16 12 4 0 0 67 16 24
2017 AR-05 30 20 30 10 10 0 0 50 20 10
2014 AR 24 34 14 8 8 8 4 66 19 24
2011 AR 35 35 10 10 0 10 0 78 11 20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 29 30 21 16 0 5 0 61 17 24
2017 AR-05 30 20 30 20 0 0 0 50 20 10
2014 AR 33 25 22 8 4 4 4 63 13 24
2011 AR 25 35 20 10 5 5 0 63 16 20

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 8 38 25 4 16 4 4 51 22 24
2017 AR-05 10 40 20 0 20 0 10 56 22 10
2014 AR 28 8 10 20 8 24 0 48 38 24
2011 AR 20 30 20 10 0 15 5 63 13 20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 49 30 4 12 0 0 5 83 13 24
2017 AR-05 50 30 0 20 0 0 0 80 20 10
2014 AR 57 17 14 8 0 4 0 77 8 24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 53 34 4 4 0 0 4 91 4 24
2017 AR-05 50 30 0 10 0 0 10 89 11 10
2014 AR 61 13 22 0 0 4 0 77 0 24
2011 AR 63 16 11 0 0 5 5 88 0 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 13 37 8 17 25 0 0 50 42 24
2017 AR-05 20 40 0 20 20 0 0 60 40 10
2014 AR 8 42 8 20 18 4 0 52 40 24
2011 AR 26 53 16 0 0 5 0 83 0 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 8 30 21 16 25 0 0 38 41 24
2017 AR-05 20 30 20 10 20 0 0 50 30 10
2014 AR 4 16 12 21 46 0 0 20 67 24
2011 AR 16 21 11 16 32 0 5 39 50 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 13 46 4 25 8 4 0 62 34 24
2017 AR-05 20 40 0 30 10 0 0 60 40 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 38 21 16 0 4 0 62 17 24
2017 AR-05 30 30 30 10 0 0 0 60 10 10
2014 AR 33 42 18 4 0 4 0 77 4 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 25 46 16 12 0 0 0 71 12 24
2017 AR-05 30 30 30 10 0 0 0 60 10 10
2014 AR 28 37 19 4 4 8 0 71 9 24
2011 AR 30 40 10 10 5 5 0 74 16 20

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 38 33 12 12 4 0 0 71 16 24
2017 AR-05 50 10 20 20 0 0 0 60 20 10
2014 AR 49 31 8 12 0 0 0 80 12 24
2011 AR 50 25 15 5 0 5 0 79 5 20

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 16 38 25 16 4 0 0 54 21 24
2017 AR-05 20 30 30 20 0 0 0 50 20 10
2014 AR 30 38 8 8 16 0 0 67 24 24
2011 AR 30 45 10 10 0 5 0 79 11 20

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 17 40 21 17 4 0 0 57 21 23
2017 AR-05 20 30 40 10 0 0 0 50 10 10
2014 AR 34 34 4 12 16 0 0 67 28 24
2011 AR 35 30 25 0 5 5 0 68 5 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 16 34 21 21 8 0 0 51 29 24
2017 AR-05 20 30 20 20 10 0 0 50 30 10
2014 AR 34 24 13 16 12 0 0 58 28 24
2011 AR 30 30 25 0 10 5 0 63 11 20
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 AR 25 46 29 24
2017 AR-05 30 60 10 10
2014 AR 20 50 30 24
2011 AR 25 65 10 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 17 25 0 8 25 4 54 12 24
2017 AR-05 40 0 20 0 10 20 10 57 14 10
2014 AR 16 20 23 0 4 37 0 58 6 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 29 33 16 12 4 5 0 66 17 24
2017 AR-05 40 30 10 10 10 0 0 70 20 10
2014 AR 33 29 30 0 0 8 0 68 0 24
2011 AR 45 25 15 5 0 10 0 78 6 20
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 29 63 4 4 0 0 0 92 4 24
2017 AR-05 30 60 10 0 0 0 0 90 0 10
2014 AR 33 38 17 12 0 0 0 71 12 24
2011 AR 30 50 0 10 10 0 0 80 20 20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 5 30 29 8 4 21 4 46 16 24
2017 AR-05 0 20 40 10 0 20 10 29 14 10
2014 AR 12 28 31 12 0 16 0 49 15 24
2011 AR 15 20 25 5 5 20 10 50 14 20

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 42 33 8 12 0 4 0 79 13 24
2017 AR-05 50 20 10 20 0 0 0 70 20 10
2014 AR 37 29 9 4 0 20 0 83 5 24
2011 AR 50 20 15 5 0 10 0 78 6 20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 30 33 12 16 0 8 0 69 18 24
2017 AR-05 20 40 20 10 0 10 0 67 11 10
2014 AR 20 29 9 8 8 24 0 66 22 24
2011 AR 40 20 25 0 0 15 0 71 0 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 25 17 12 8 0 29 8 67 13 24
2017 AR-05 40 0 20 10 0 20 10 57 14 10
2014 AR 16 24 15 4 0 41 0 69 7 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 33 42 16 4 0 4 0 79 4 24
2017 AR-05 40 20 30 10 0 0 0 60 10 10
2014 AR 28 38 18 0 0 16 0 79 0 24
2011 AR 42 26 16 0 0 16 0 81 0 19
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 30 37 16 4 12 0 0 67 16 24
2017 AR-05 20 50 10 10 10 0 0 70 20 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 33 17 12 17 0 0 54 29 24
2017 AR-05 20 30 20 30 0 0 0 50 30 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 21 25 29 13 13 0 0 46 26 24
2017 AR-05 20 30 30 20 0 0 0 50 20 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 17 29 25 4 25 0 0 46 29 24
2017 AR-05 20 40 20 0 20 0 0 60 20 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 33 29 16 0 5 4 12 75 6 24
2017 AR-05 40 30 20 0 0 10 0 78 0 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 31 30 30 9 0 0 0 61 9 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 13 22 30 26 9 0 0 35 34 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 9 30 22 17 21 0 0 40 38 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 9 39 18 21 13 0 0 48 34 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 22 43 4 22 9 0 0 65 30 23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 42 33 8 8 8 0 0 75 16 24
2017 AR-05 20 40 20 0 20 0 0 60 20 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 63 21 8 0 4 0 4 87 4 24
2017 AR-05 60 20 0 0 10 0 10 89 11 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 51 29 16 0 0 4 0 83 0 24
2017 AR-05 40 30 20 0 0 10 0 78 0 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 51 25 16 0 8 0 0 75 8 24
2017 AR-05 40 20 20 0 20 0 0 60 20 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 62 9 4 0 0 0 26 94 0 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 49 38 9 0 0 0 4 91 0 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 79 9 4 0 4 0 4 91 4 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 71 21 4 0 4 0 0 92 4 24
2017 AR-05 70 20 10 0 0 0 0 90 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 4 42 33 12 9 0 0 46 21 24
2017 AR-05 10 40 30 20 0 0 0 50 20 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 5 25 42 21 8 0 0 29 29 24
2017 AR-05 0 30 40 10 20 0 0 30 30 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 17 46 25 9 4 0 0 63 13 24
2017 AR-05 20 30 50 0 0 0 0 50 0 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 16 38 16 13 16 0 0 54 29 24
2017 AR-05 20 30 20 10 20 0 0 50 30 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 25 50 21 0 4 0 0 25 75 24
2017 AR-05 10 60 30 0 0 0 0 10 90 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 AR 11 18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AR 5 18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AR 5 18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 AR 44 18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 AR 6 18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 AR 50 18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 AR 7 35 29 6 6 18 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 5 22 17 5 16 5 28 41 33 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AR 6 11 11 16 39 5 11 21 66 18
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