2017 Public Service Employee Survey Results for Department of National Defence by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 47 6 13 6 0 0 76 19 12308
2017 Part-time 48 39 3 9 1 0 0 87 11 287
2014 Full-time 27 45 6 14 7 0 0 73 21 14396
2014 Part-time 41 43 4 9 1 0 1 85 11 341
2011 Full-time 33 47 5 11 4 0 0 80 15 15966
2011 Part-time 41 47 3 7 1 0 0 88 9 221
2008 Full-time 34 47 4 10 5 0 0 81 15 11571
2008 Part-time 48 40 4 7 1 0 0 88 8 271

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 63 25 6 3 2 1 1 89 5 12279
2017 Part-time 73 18 4 3 1 0 1 92 4 286
2014 Full-time 61 26 6 3 2 1 2 89 5 14386
2014 Part-time 68 22 3 3 2 1 2 92 4 340
2011 Full-time 67 22 5 3 1 1 1 91 4 15963
2011 Part-time 75 16 4 4 1 0 0 91 5 221
2008 Full-time 67 22 4 3 2 1 2 91 5 11569
2008 Part-time 71 20 3 2 2 0 2 93 4 271

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 20 6 5 3 0 1 86 8 12300
2017 Part-time 67 17 5 7 2 0 2 86 9 285
2014 Full-time 64 21 6 5 3 0 2 86 8 14387
2014 Part-time 69 18 5 2 3 0 2 90 5 341
2011 Full-time 68 18 5 5 3 0 2 87 8 15957
2011 Part-time 72 15 4 6 3 0 1 87 9 221
2008 Full-time 68 18 4 5 3 0 2 88 8 11575
2008 Part-time 64 17 6 4 2 2 5 87 6 271

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 38 8 12 6 0 0 74 18 12285
2017 Part-time 54 30 7 7 2 0 1 84 9 285
2014 Full-time 38 37 8 11 6 0 0 75 17 14373
2014 Part-time 47 37 5 7 3 0 0 85 10 341
2011 Full-time 36 39 9 10 6 0 0 75 16 15947
2011 Part-time 47 35 7 8 2 0 0 83 10 221

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 38 12 15 9 0 0 64 24 12290
2017 Part-time 37 35 13 9 5 0 2 73 14 285
2014 Full-time 23 37 12 16 11 0 0 61 27 14382
2014 Part-time 31 38 11 12 5 0 3 71 17 340
2011 Full-time 29 40 12 12 7 0 1 69 19 15951
2011 Part-time 30 40 8 12 5 0 4 73 18 220
2008 Full-time 27 41 12 12 7 0 1 69 19 11579
2008 Part-time 33 36 13 7 5 1 5 73 13 271

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 38 10 5 3 0 0 83 8 12275
2017 Part-time 57 31 9 2 2 0 0 87 4 284
2014 Full-time 43 38 10 6 3 0 0 81 9 14386
2014 Part-time 48 34 8 4 4 0 0 83 9 341
2011 Full-time 46 36 10 5 3 0 0 82 8 15950
2011 Part-time 58 26 8 6 2 0 0 84 8 221
2008 Full-time 43 39 10 5 3 0 0 83 8 11586
2008 Part-time 50 29 9 7 3 0 0 80 11 271

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 34 6 5 3 0 0 87 7 12272
2017 Part-time 60 30 5 4 1 0 0 90 5 285
2014 Full-time 50 34 7 5 3 0 0 85 8 14383
2014 Part-time 57 31 7 3 2 0 0 88 6 341
2011 Full-time 52 35 6 4 2 0 0 88 6 15953
2011 Part-time 61 27 4 4 3 0 0 89 7 221
2008 Full-time 50 38 6 4 2 0 0 88 6 11582
2008 Part-time 55 29 9 4 3 1 0 85 7 271

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 39 8 7 3 0 0 82 11 12257
2017 Part-time 62 31 3 2 1 0 0 93 4 285
2014 Full-time 41 39 9 7 3 0 0 81 10 14381
2014 Part-time 53 33 7 4 2 0 1 87 6 340

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 34 11 8 5 0 1 76 13 12272
2017 Part-time 65 24 5 4 2 0 0 89 6 285
2014 Full-time 37 35 13 8 6 0 1 72 14 14381
2014 Part-time 50 32 7 4 3 1 3 85 8 341
2011 Full-time 39 36 12 8 5 0 1 75 13 15965
2011 Part-time 53 29 9 3 4 0 1 84 7 221

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 24 12 10 12 2 9 61 26 12268
2017 Part-time 31 17 10 8 8 2 25 65 21 285
2014 Full-time 29 25 12 10 15 1 8 59 28 14379
2014 Part-time 31 16 12 5 11 3 21 63 21 341
2011 Full-time 33 25 10 11 13 1 7 64 26 15958
2011 Part-time 29 18 12 10 10 3 17 59 26 221
2008 Full-time 38 25 9 10 10 2 7 69 22 11573
2008 Part-time 40 19 13 4 4 4 16 73 10 269

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 43 11 7 4 0 0 77 12 12283
2017 Part-time 53 33 7 4 2 0 0 87 6 287
2014 Full-time 30 45 11 9 5 0 0 75 14 14399
2014 Part-time 41 41 8 6 4 0 0 83 10 341
2011 Full-time 38 40 11 6 4 0 0 79 11 15961
2011 Part-time 49 36 7 6 1 1 0 87 6 221
2008 Full-time 39 41 10 7 4 0 0 80 11 11528
2008 Part-time 49 32 12 3 3 1 0 82 6 271

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 34 18 14 11 0 0 57 25 12282
2017 Part-time 44 32 12 6 6 0 0 77 12 287
2014 Full-time 19 34 19 16 13 0 0 53 29 14391
2014 Part-time 33 32 14 11 8 0 1 66 19 341
2011 Full-time 21 37 16 14 11 0 0 58 26 15990
2011 Part-time 28 40 13 13 5 0 0 69 19 221

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 41 14 12 6 0 0 68 18 12278
2017 Part-time 40 42 7 9 2 0 0 82 11 286

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 40 11 5 3 0 0 80 9 12279
2017 Part-time 50 37 7 5 1 0 0 87 6 286
2014 Full-time 38 40 12 5 4 1 0 79 9 14385
2014 Part-time 43 40 10 4 3 0 1 83 6 341
2011 Full-time 40 41 11 5 3 1 0 82 8 15981
2011 Part-time 45 42 7 5 1 0 0 87 6 221
2008 Full-time 46 38 8 4 3 1 0 85 7 11574
2008 Part-time 49 39 7 3 1 1 0 89 4 270

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 36 15 11 9 0 0 64 21 12258
2017 Part-time 51 32 7 6 4 0 0 83 10 286

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 32 7 2 1 0 0 89 4 12238
2017 Part-time 70 23 5 1 0 0 0 93 1 285
2014 Full-time 64 26 6 2 1 0 0 90 3 14382
2014 Part-time 68 22 6 1 1 0 1 91 3 341
2011 Full-time 63 28 6 2 1 0 0 91 3 15980
2011 Part-time 68 24 7 0 0 0 0 92 0 220

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 40 12 11 7 0 0 70 18 12220
2017 Part-time 45 31 12 8 4 0 1 77 12 285
2014 Full-time 22 42 13 13 10 0 0 64 23 14387
2014 Part-time 27 40 14 10 6 1 2 69 17 341
2011 Full-time 30 40 12 10 7 0 0 71 18 15979
2011 Part-time 35 37 11 9 6 0 1 73 15 220

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 35 15 10 7 0 0 68 17 12230
2017 Part-time 47 33 10 6 3 0 1 81 9 285
2014 Full-time 29 37 15 11 8 0 0 65 19 14393
2014 Part-time 34 38 15 8 4 1 1 73 12 340

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 37 15 11 7 0 0 67 18 12231
2017 Part-time 47 34 9 5 4 0 1 82 9 285
2014 Full-time 27 36 16 12 8 0 0 64 20 14384
2014 Part-time 37 39 15 5 5 0 0 76 9 341
2011 Full-time 34 40 13 8 4 1 0 75 12 15954
2011 Part-time 43 37 10 8 2 0 1 81 9 221

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 38 11 5 3 0 0 81 8 12214
2017 Part-time 63 26 8 2 1 0 0 89 3 285
2014 Full-time 43 38 10 5 3 0 0 81 9 14380
2014 Part-time 55 31 6 3 4 0 0 87 7 340
2011 Full-time 46 39 8 5 2 0 0 85 7 15967
2011 Part-time 58 29 8 3 1 0 0 88 4 221
2008 Full-time 48 38 7 5 2 0 0 86 7 11581
2008 Part-time 57 29 9 3 2 0 0 86 5 271

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 34 15 7 4 0 1 73 11 12292
2017 Part-time 56 25 9 5 4 0 1 82 8 287
2014 Full-time 35 35 17 7 5 0 1 71 12 14391
2014 Part-time 49 31 13 3 3 0 1 80 7 341
2011 Full-time 35 35 18 7 4 0 1 70 12 15975
2011 Part-time 47 36 9 5 3 0 0 83 8 220
2008 Full-time 31 35 19 9 5 0 0 66 14 11579
2008 Part-time 42 31 13 7 4 0 4 75 11 270

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 26 34 17 8 1 2 26 39 12222
2017 Part-time 6 15 30 21 22 0 7 46 23 282
2014 Full-time 12 29 35 16 6 1 2 23 42 14366
2014 Part-time 6 16 33 26 14 1 3 42 23 340
2011 Full-time 12 28 34 16 7 1 2 24 41 15921
2011 Part-time 8 19 35 22 12 1 2 35 29 221
2008 Full-time 12 29 33 17 7 1 2 24 42 11539
2008 Part-time 5 20 30 22 14 3 8 39 28 268

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 21 29 20 13 2 3 35 35 12167
2017 Part-time 7 15 22 20 29 1 6 53 23 282
2014 Full-time 14 24 30 19 9 2 2 29 40 14361
2014 Part-time 5 15 30 23 19 4 5 46 22 339
2011 Full-time 11 21 29 22 13 2 3 36 33 15885
2011 Part-time 8 14 32 21 18 2 5 42 24 221
2008 Full-time 11 20 29 23 13 2 3 37 32 11518
2008 Part-time 7 10 21 21 25 6 10 54 20 266

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 27 26 12 7 1 3 21 52 12204
2017 Part-time 12 21 24 16 17 1 8 37 36 283
2014 Full-time 25 28 26 12 6 1 2 19 54 14370
2014 Part-time 11 21 25 19 16 1 6 38 34 340
2011 Full-time 21 26 27 14 7 1 3 22 49 15878
2011 Part-time 18 18 28 18 10 2 4 31 39 219
2008 Full-time 18 26 29 15 8 2 3 24 46 11524
2008 Part-time 11 20 17 19 17 6 10 42 38 264

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 14 32 29 15 1 4 46 21 12120
2017 Part-time 3 8 25 22 33 0 9 61 12 281
2014 Full-time 7 14 34 30 12 1 2 43 22 14307
2014 Part-time 2 10 22 35 26 1 5 65 12 339
2011 Full-time 7 16 31 28 14 1 3 43 24 15859
2011 Part-time 7 10 28 31 18 1 6 52 18 221
2008 Full-time 7 15 32 29 14 1 2 44 23 11518
2008 Part-time 5 9 25 22 26 2 10 55 17 264

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 24 27 17 10 1 3 28 44 12213
2017 Part-time 10 14 23 18 28 0 7 49 25 284
2014 Full-time 23 27 27 13 7 1 2 21 51 14360
2014 Part-time 11 18 25 20 20 1 5 43 31 340
2011 Full-time 17 24 29 17 10 1 3 28 42 15906
2011 Part-time 11 17 31 22 13 1 6 37 29 221
2008 Full-time 15 23 29 19 11 1 3 30 39 11525
2008 Part-time 11 12 21 20 22 3 12 49 26 266

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 19 25 22 15 2 5 39 34 12194
2017 Part-time 8 16 18 16 27 1 14 51 28 283
2014 Full-time 12 19 26 23 14 2 4 39 33 14340
2014 Part-time 5 17 25 24 19 4 6 48 25 340
2011 Full-time 12 18 25 23 15 2 5 41 32 15891
2011 Part-time 11 20 23 20 16 3 7 40 35 221
2008 Full-time 13 21 25 22 14 2 4 38 35 11533
2008 Part-time 5 16 23 18 22 5 11 47 25 264

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 24 29 13 8 2 4 23 46 12206
2017 Part-time 12 13 25 19 19 3 10 44 28 281
2014 Full-time 20 24 30 14 7 2 3 22 47 14352
2014 Part-time 8 14 30 20 18 4 6 43 24 336
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 66 16 8 3 3 0 4 86 6 12296
2017 Part-time 65 16 6 3 3 0 6 87 7 283
2014 Full-time 68 16 6 3 3 0 4 87 6 14396
2014 Part-time 72 13 4 3 3 0 5 90 6 341
2011 Full-time 67 15 6 3 3 1 4 86 7 15973
2011 Part-time 76 9 2 2 3 1 7 93 5 221
2008 Full-time 67 13 5 4 4 1 7 87 8 11582
2008 Part-time 70 11 5 3 1 1 9 89 5 271

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 33 17 12 11 3 2 58 24 12287
2017 Part-time 37 29 13 8 4 6 3 73 13 286
2014 Full-time 23 33 17 12 11 3 2 58 24 14389
2014 Part-time 30 28 18 12 5 3 3 62 18 341

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 32 12 11 10 1 0 67 21 12287
2017 Part-time 53 31 6 4 5 0 1 85 8 286
2014 Full-time 33 32 11 12 11 1 0 65 23 14384
2014 Part-time 39 36 8 10 6 0 1 75 17 340

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 34 15 15 11 1 1 57 27 12284
2017 Part-time 41 32 13 8 3 2 1 75 12 285
2014 Full-time 19 38 15 16 9 2 1 59 26 14398
2014 Part-time 31 36 11 11 6 2 2 71 18 341
2011 Full-time 22 37 14 16 9 1 1 60 25 15976
2011 Part-time 30 39 9 12 6 1 2 72 19 221
2008 Full-time 23 38 13 15 9 2 1 63 24 11582
2008 Part-time 28 44 11 9 3 3 3 76 12 268

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 28 16 14 13 7 1 53 29 12291
2017 Part-time 33 25 10 7 6 17 3 72 16 287
2014 Full-time 20 28 16 15 13 6 2 52 30 14398
2014 Part-time 29 26 15 10 9 7 3 62 22 341
2011 Full-time 24 27 16 15 13 5 1 54 30 15964
2011 Part-time 34 27 14 8 10 6 1 66 20 221
2008 Full-time 25 28 14 14 13 5 1 56 28 11573
2008 Part-time 35 30 13 8 5 7 3 72 14 269

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 20 19 20 19 10 2 33 45 12289
2017 Part-time 15 19 15 13 6 25 6 49 29 287
2014 Full-time 8 20 19 22 21 8 2 31 47 14395
2014 Part-time 14 18 19 18 13 13 4 39 38 339

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 41 12 9 5 0 0 74 15 12266
2017 Part-time 56 33 6 3 2 0 1 90 5 285
2014 Full-time 30 42 12 10 5 0 0 72 15 14382
2014 Part-time 42 40 9 7 3 0 0 82 9 340
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 36 15 9 7 0 0 69 16 12298
2017 Part-time 49 29 10 6 3 0 2 80 9 286
2014 Full-time 31 37 14 10 7 0 0 68 17 14395
2014 Part-time 40 33 11 7 6 1 1 75 13 341
2011 Full-time 30 37 14 10 8 0 0 67 18 15966
2011 Part-time 30 42 12 9 6 1 0 73 16 221
2008 Full-time 29 37 13 11 9 0 0 67 20 11572
2008 Part-time 40 35 12 7 4 1 2 77 11 269

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 32 14 8 6 2 1 72 14 12296
2017 Part-time 57 27 7 3 2 2 2 88 5 286
2014 Full-time 36 33 14 8 7 2 1 70 15 14395
2014 Part-time 49 29 8 9 2 3 1 81 11 341
2011 Full-time 37 32 14 9 7 2 0 70 16 15959
2011 Part-time 44 28 14 9 2 3 1 74 11 221
2008 Full-time 36 32 13 9 8 2 0 69 17 11572
2008 Part-time 50 26 14 5 2 2 1 78 8 269

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 34 12 10 7 1 0 71 16 12295
2017 Part-time 57 23 11 4 3 0 1 82 7 284
2014 Full-time 34 34 12 10 8 1 0 69 18 14397
2014 Part-time 44 32 9 10 3 1 1 77 14 341
2011 Full-time 34 35 12 11 7 0 0 69 19 15958
2011 Part-time 41 36 7 10 6 0 0 77 16 221
2008 Full-time 33 35 11 11 9 1 0 69 20 11570
2008 Part-time 48 27 14 6 4 1 1 76 10 269

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 73 14 5 2 2 0 3 91 4 12271
2017 Part-time 79 11 3 1 2 0 5 94 4 286
2014 Full-time 73 14 5 2 3 0 4 91 5 14388
2014 Part-time 77 14 3 1 2 0 2 94 3 340
2011 Full-time 74 12 5 2 2 0 4 90 4 15960
2011 Part-time 78 11 1 3 2 1 4 94 5 221
2008 Full-time 77 9 3 2 3 0 6 91 5 11562
2008 Part-time 77 9 4 1 1 1 7 93 3 268

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 25 10 5 7 4 7 75 13 12269
2017 Part-time 63 20 4 1 3 1 7 91 5 286
2014 Full-time 40 24 11 6 8 3 8 72 16 14394
2014 Part-time 56 16 6 3 6 3 10 82 10 340
2011 Full-time 37 26 12 7 10 3 6 68 19 15977
2011 Part-time 55 21 9 3 5 2 5 81 9 220

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 30 9 6 5 1 0 79 12 12261
2017 Part-time 66 22 6 2 2 1 2 90 4 286

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 28 13 5 6 1 0 76 11 12274
2017 Part-time 68 19 7 1 2 1 1 89 3 287

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 29 12 7 7 0 0 73 14 12240
2017 Part-time 62 26 6 1 4 0 1 89 5 284
2014 Full-time 40 31 12 8 8 0 0 72 16 14380
2014 Part-time 54 25 7 7 3 1 2 81 11 341
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 37 16 12 6 2 5 63 20 3251
2017 Part-time 31 27 16 11 7 0 8 63 20 25
2014 Full-time 23 36 16 11 8 2 4 62 20 3590
2014 Part-time 29 27 13 9 12 3 6 62 24 31

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 33 17 11 9 4 0 61 21 12306
2017 Part-time 45 29 9 5 4 8 1 81 9 286
2014 Full-time 22 33 17 12 10 5 0 58 23 14383
2014 Part-time 31 38 15 6 4 6 1 74 11 340
2011 Full-time 23 31 19 12 10 5 0 57 24 15960
2011 Part-time 31 36 17 5 7 4 0 70 13 220

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 31 18 15 12 2 0 54 28 12305
2017 Part-time 44 25 14 6 5 6 1 73 12 284
2014 Full-time 18 30 19 16 14 2 0 50 31 14385
2014 Part-time 28 36 16 10 6 3 1 67 17 341
2011 Full-time 20 32 19 13 14 2 0 53 28 15957
2011 Part-time 22 37 21 9 8 2 0 60 18 221
2008 Full-time 23 34 17 13 11 2 0 58 24 11568
2008 Part-time 35 32 16 7 6 3 0 70 14 269

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 29 20 18 14 3 0 46 33 12300
2017 Part-time 33 24 18 11 5 9 1 63 17 285
2014 Full-time 12 27 21 19 16 3 0 41 37 14379
2014 Part-time 23 31 20 14 6 4 1 57 21 340
2011 Full-time 11 32 21 19 13 4 0 45 33 15952
2011 Part-time 14 35 20 17 7 6 1 52 26 220
2008 Full-time 12 33 19 19 13 4 0 47 33 11573
2008 Part-time 24 35 17 13 5 6 0 62 19 270

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 25 19 15 18 5 0 45 36 12295
2017 Part-time 37 26 15 6 8 8 1 69 15 286
2014 Full-time 14 23 20 16 21 6 0 39 40 14384
2014 Part-time 27 23 17 18 7 7 1 54 27 340
2011 Full-time 13 27 19 17 17 7 0 43 36 15953
2011 Part-time 20 26 21 16 10 6 0 49 28 220
2008 Full-time 13 26 20 16 16 8 0 43 35 11577
2008 Part-time 33 25 15 11 6 8 0 63 20 270

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 30 18 20 16 2 0 45 37 12279
2017 Part-time 32 33 10 11 8 6 0 70 20 285
2014 Full-time 12 29 18 21 18 2 0 42 40 14379
2014 Part-time 24 28 20 16 8 3 1 54 25 340
2011 Full-time 12 32 18 21 15 2 0 45 37 15942
2011 Part-time 14 38 16 18 9 4 0 55 28 220
2008 Full-time 13 36 15 21 12 2 0 50 34 11574
2008 Part-time 28 30 18 10 8 5 0 61 19 268
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 39 19 12 7 1 0 62 19 12284
2017 Part-time 34 43 12 6 1 1 1 80 7 286
2014 Full-time 19 37 19 13 9 2 0 58 22 14392
2014 Part-time 31 40 16 5 4 3 1 74 9 340
2011 Full-time 22 41 18 11 6 1 0 64 18 15954
2011 Part-time 29 37 14 13 5 1 0 67 18 221

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 42 16 6 3 2 1 75 9 12270
2017 Part-time 47 33 9 2 0 4 4 88 2 286
2014 Full-time 32 41 15 6 2 3 1 76 9 14388
2014 Part-time 37 41 12 3 1 5 2 83 4 341
2011 Full-time 31 40 16 6 3 3 1 74 9 15953
2011 Part-time 35 38 15 4 1 3 3 78 6 221

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 38 13 8 5 2 1 73 14 12261
2017 Part-time 45 32 9 6 2 3 3 82 9 287
2014 Full-time 33 39 12 8 5 2 1 74 13 14392
2014 Part-time 42 32 9 6 3 4 2 79 10 341
2011 Full-time 36 37 12 7 5 3 1 75 13 15940
2011 Part-time 40 31 10 8 6 5 2 75 14 221
2008 Full-time 33 36 12 8 6 3 1 73 15 11568
2008 Part-time 41 33 12 4 4 3 1 78 9 270

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 36 17 8 6 2 1 67 15 12267
2017 Part-time 39 33 12 5 2 7 2 79 8 286
2014 Full-time 24 36 19 10 7 3 1 63 17 14388
2014 Part-time 26 32 17 10 5 8 2 65 16 341
2011 Full-time 20 36 21 10 7 4 1 58 19 15960
2011 Part-time 22 30 24 10 5 6 3 57 16 221

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 29 17 13 13 5 1 54 27 12249
2017 Part-time 35 27 9 7 6 11 5 75 15 286
2014 Full-time 19 28 17 14 14 6 1 51 31 14383
2014 Part-time 28 25 15 11 10 9 3 59 23 341
2011 Full-time 19 28 18 14 13 7 1 51 30 15963
2011 Part-time 21 27 16 15 9 9 3 54 27 221

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 20 10 3 2 1 6 83 6 12296
2017 Part-time 61 16 7 2 2 3 9 87 5 287
2014 Full-time 57 20 9 3 3 2 6 83 7 14395
2014 Part-time 62 17 6 2 3 3 8 88 5 341

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 21 8 2 2 2 3 88 4 12294
2017 Part-time 63 16 5 2 1 4 8 91 3 287
2014 Full-time 61 21 7 2 2 3 4 87 5 14394
2014 Part-time 65 16 6 1 2 4 5 90 4 340
2011 Full-time 65 19 7 2 1 2 3 88 4 15953
2011 Part-time 55 18 7 2 3 3 12 86 5 221
2008 Full-time 65 18 7 2 2 2 3 88 4 11577
2008 Part-time 61 16 6 3 1 5 9 89 4 271

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 33 17 14 12 2 1 56 27 12298
2017 Part-time 37 30 14 6 4 4 5 73 12 287
2014 Full-time 18 31 18 16 15 2 0 50 32 14385
2014 Part-time 23 31 14 14 6 4 7 62 22 341
2011 Full-time 23 34 16 14 12 1 0 58 26 15954
2011 Part-time 24 34 14 12 8 2 5 63 22 221
2008 Full-time 21 36 17 14 11 1 0 58 25 11573
2008 Part-time 30 31 17 10 4 5 3 66 16 270

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 24 16 16 22 2 5 42 41 12299
2017 Part-time 23 20 10 9 11 3 25 59 28 286
2014 Full-time 12 21 16 17 28 2 4 35 48 14394
2014 Part-time 12 14 15 16 19 4 20 35 46 341
2011 Full-time 14 24 16 16 25 2 4 39 44 15954
2011 Part-time 14 18 13 16 17 4 19 41 42 221
2008 Full-time 15 27 15 17 21 2 4 45 40 11574
2008 Part-time 20 20 16 9 13 9 14 50 29 271

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 38 21 11 8 3 0 59 19 12305
2017 Part-time 36 33 16 5 4 4 2 73 10 286

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 36 18 5 3 3 1 73 8 12288
2017 Part-time 50 31 9 3 1 3 3 86 4 286
2014 Full-time 35 36 17 4 3 4 1 75 7 14394
2014 Part-time 43 30 14 4 1 6 2 79 5 339

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 41 15 6 3 2 0 75 9 12268
2017 Part-time 52 34 8 3 0 2 2 89 3 284
2014 Full-time 34 38 16 6 3 3 0 74 10 14389
2014 Part-time 44 34 14 5 1 3 1 80 5 341
2011 Full-time 28 39 18 7 5 3 0 68 13 15955
2011 Part-time 36 35 14 7 4 2 1 74 11 220

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 39 10 6 4 0 0 80 10 12284
2017 Part-time 65 27 5 2 1 0 0 92 3 285
2014 Full-time 40 38 11 6 4 0 0 79 10 14379
2014 Part-time 56 29 9 3 1 1 1 87 4 341
2011 Full-time 38 39 12 6 5 0 0 77 11 15940
2011 Part-time 52 33 9 3 2 1 0 86 5 219
2008 Full-time 36 41 11 7 5 0 0 77 12 11566
2008 Part-time 57 28 6 5 3 1 0 86 8 268

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 33 17 9 7 1 0 67 16 12271
2017 Part-time 55 29 10 4 2 1 0 84 6 285
2014 Full-time 27 36 17 11 8 1 0 64 19 14397
2014 Part-time 39 37 13 5 5 0 0 77 10 340
2011 Full-time 30 37 17 8 6 1 0 68 15 15965
2011 Part-time 38 36 16 6 4 0 0 74 10 221

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 36 16 10 7 0 0 68 16 12272
2017 Part-time 53 30 10 4 2 1 0 84 6 286
2014 Full-time 26 38 16 12 8 0 0 64 20 14395
2014 Part-time 42 37 11 6 4 0 1 79 10 341
2011 Full-time 28 40 16 9 6 0 0 68 16 15952
2011 Part-time 40 37 12 8 3 0 0 77 11 221
2008 Full-time 32 40 13 10 5 0 0 72 15 11568
2008 Part-time 45 33 12 5 2 2 0 80 8 267

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 27 18 11 9 3 1 61 21 12274
2017 Part-time 51 22 11 4 4 6 3 79 8 286
2014 Full-time 30 27 18 12 10 3 0 59 23 14385
2014 Part-time 42 20 16 10 6 3 2 66 17 341
2011 Full-time 33 28 16 11 9 4 0 63 21 15961
2011 Part-time 41 26 9 11 6 4 2 72 18 221
2008 Full-time 32 28 15 11 9 5 1 64 20 11564
2008 Part-time 43 23 14 6 6 7 2 72 13 267
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 23 46 31 12305
2017 Part-time 32 41 27 286
2014 Full-time 22 46 32 14391
2014 Part-time 31 38 31 339
2011 Full-time 21 50 28 15977
2011 Part-time 33 38 30 221

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 30 27 26 5 4 7 3005
2017 Part-time 36 3 11 4 43 3 90
2014 Full-time 31 24 26 9 9999 10 3441
2014 Part-time 45 7 15 10 9999 24 110
2011 Full-time 28 30 27 6 9999 9 3656
2011 Part-time 34 23 14 13 9999 17 75
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 18 82 12274
2017 Part-time 8 92 285
2014 Full-time 20 80 14375
2014 Part-time 11 89 339

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 53 2157
2017 Part-time 65 24
2014 Full-time 53 2792
2014 Part-time 63 34

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 63 2157
2017 Part-time 42 24
2014 Full-time 62 2792
2014 Part-time 60 34

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 2157
2017 Part-time 0 24
2014 Full-time 8 2792

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 2157
2017 Part-time 0 24
2014 Full-time 1 2792

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 2157
2014 Full-time 7 2792

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 2157
2014 Full-time 3 2792
2014 Part-time 0 34

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 2157
2017 Part-time 0 24
2014 Full-time 5 2792

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 2158
2017 Part-time 34 24
2014 Full-time 42 2797
2014 Part-time 26 34

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 2158
2017 Part-time 40 24
2014 Full-time 41 2797
2014 Part-time 25 34

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 2158
2017 Part-time 49 24
2014 Full-time 44 2797
2014 Part-time 46 34

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 2158
2017 Part-time 34 24
2014 Full-time 40 2797
2014 Part-time 38 34

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 2158
2017 Part-time 25 24
2014 Full-time 32 2797
2014 Part-time 15 34

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 56 2158
2017 Part-time 56 24
2014 Full-time 57 2797
2014 Part-time 47 34

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 2158
2017 Part-time 32 24
2014 Full-time 36 2797
2014 Part-time 30 34

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 2158
2014 Full-time 2 2797

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 2158
2017 Part-time 31 24
2014 Full-time 8 2797

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 2158
2014 Full-time 15 2797

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 2158
2017 Part-time 49 24
2014 Full-time 46 2797
2014 Part-time 30 34

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 2158
2017 Part-time 26 24
2014 Full-time 31 2797
2014 Part-time 28 34

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 2158
2014 Full-time 13 2797
2014 Part-time 17 34

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 54 2158
2017 Part-time 73 24
2014 Full-time 51 2795
2014 Part-time 44 34

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 2158
2017 Part-time 31 24
2014 Full-time 29 2795
2014 Part-time 29 34

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 2158
2014 Full-time 13 2795

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 2158
2017 Part-time 27 24
2014 Full-time 24 2795
2014 Part-time 21 34

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 2158
2014 Full-time 12 2795

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 2158
2014 Full-time 11 2795

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 2158
2014 Full-time 15 2795

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 2158
2014 Full-time 10 2795

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 2158
2017 Part-time 24 24
2014 Full-time 23 2795
2014 Part-time 25 34

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 1891
2014 Full-time 13 2499

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 1891
2017 Part-time 27 21
2014 Full-time 15 2499
2014 Part-time 32 32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 1891
2014 Full-time 11 2499

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 1891
2014 Full-time 9 2499

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 1891
2017 Part-time 20 21
2014 Full-time 12 2499

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 1891
2014 Full-time 12 2499

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 1891
2014 Full-time 8 2499

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 1891
2014 Full-time 7 2499

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 1891
2014 Full-time 10 2499
2014 Part-time 0 32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 1891
2017 Part-time 21 21
2014 Full-time 24 2499
2014 Part-time 25 32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 1891
2014 Full-time 9 2499

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 1891
2017 Part-time 32 21
2014 Full-time 40 2499
2014 Part-time 38 32

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 1891
2014 Full-time 2 2499
2014 Part-time 0 32

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 53 1891
2014 Full-time 56 2499
2014 Part-time 44 32

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 1891

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 1891
2014 Full-time 12 2499

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 95 5 2153
2017 Part-time 97 3 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 26 20 9 8 14 4 55 20 12299
2017 Part-time 31 18 16 4 3 23 6 68 10 285
2014 Full-time 18 25 21 8 9 16 3 53 22 14393
2014 Part-time 24 25 17 7 3 18 7 64 13 341

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 34 16 7 6 3 1 70 13 12274
2017 Part-time 50 30 7 4 2 6 2 87 6 286
2014 Full-time 27 34 18 8 6 6 1 65 15 14377
2014 Part-time 33 30 18 5 3 8 3 71 9 341
2011 Full-time 33 37 16 6 4 4 0 73 11 15942
2011 Part-time 39 36 13 7 2 4 0 78 9 221
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 49 9 4 1 1 3 85 6 12301
2017 Part-time 22 35 9 4 4 4 22 76 11 287
2014 Full-time 33 51 9 4 1 1 2 86 5 14395
2014 Part-time 22 36 14 5 3 3 17 73 9 341
2011 Full-time 31 52 9 4 1 1 2 85 6 15966
2011 Part-time 24 45 7 7 3 3 11 80 12 221
2008 Full-time 30 50 9 5 2 1 2 83 8 11593
2008 Part-time 19 40 10 9 4 5 13 72 16 269

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 28 23 10 7 14 6 50 21 12278
2017 Part-time 11 19 17 3 4 22 24 54 13 286
2014 Full-time 11 28 24 11 7 14 5 48 22 14390
2014 Part-time 8 22 23 6 3 17 19 48 15 341
2011 Full-time 11 29 24 11 8 13 4 49 22 15960
2011 Part-time 11 21 22 10 4 19 14 46 21 221

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 36 11 5 3 5 3 79 8 12299
2017 Part-time 37 25 7 2 1 9 20 86 4 286
2014 Full-time 36 36 12 5 3 5 2 77 9 14397
2014 Part-time 34 27 10 4 2 7 16 79 8 340
2011 Full-time 36 36 12 6 3 5 2 77 10 15961
2011 Part-time 32 32 7 8 0 8 11 80 11 221
2008 Full-time 34 38 12 5 3 5 2 78 9 11586
2008 Part-time 35 28 7 3 1 14 11 85 6 269

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 35 14 7 5 6 3 72 13 12277
2017 Part-time 35 24 8 1 2 9 20 84 4 285
2014 Full-time 28 35 15 8 6 6 2 68 15 14375
2014 Part-time 28 27 14 3 1 10 17 75 6 341
2011 Full-time 29 36 14 8 5 7 2 71 14 15956
2011 Part-time 30 30 11 5 1 12 11 78 8 221
2008 Full-time 33 36 12 8 5 4 2 74 14 11574
2008 Part-time 41 28 6 6 2 7 11 84 9 270
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 7 93 12263
2017 Part-time 3 97 287
2014 Full-time 8 92 14363
2014 Part-time 3 97 340

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 842
2014 Full-time 41 1070

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 78 842
2017 Part-time 91 11
2014 Full-time 79 1070
2014 Part-time 74 11

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 842
2017 Part-time 0 11
2014 Full-time 5 1070
2014 Part-time 0 11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 11
2014 Full-time 1 1070
2014 Part-time 0 11

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 842
2017 Part-time 0 11
2014 Full-time 10 1070
2014 Part-time 0 11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 842
2017 Part-time 0 11
2014 Full-time 4 1070
2014 Part-time 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 842
2017 Part-time 0 11
2014 Full-time 9 1070

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 838
2014 Full-time 13 1069

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 838
2014 Full-time 15 1069

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 838
2014 Full-time 8 1069
2014 Part-time 0 11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 838
2017 Part-time 0 11
2014 Full-time 4 1069
2014 Part-time 0 11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 838
2017 Part-time 0 11
2014 Full-time 20 1069

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 838
2014 Full-time 20 1069

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 838
2014 Full-time 2 1069
2014 Part-time 0 11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 838
2017 Part-time 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 838
2017 Part-time 0 11
2014 Full-time 8 1069
2014 Part-time 0 11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 838
2014 Full-time 13 1069

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 838
2017 Part-time 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 838
2014 Full-time 17 1069

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 838
2017 Part-time 0 11
2014 Full-time 1 1069
2014 Part-time 0 11

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 838
2014 Full-time 38 1069
2014 Part-time 48 11

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 847
2017 Part-time 45 11
2014 Full-time 32 1068

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 847
2014 Full-time 19 1068

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 847
2014 Full-time 8 1068
2014 Part-time 0 12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 847
2014 Full-time 23 1068

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 847
2017 Part-time 0 11
2014 Full-time 5 1068
2014 Part-time 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 847
2017 Part-time 0 11
2014 Full-time 9 1068

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 847
2014 Full-time 10 1068

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 847
2017 Part-time 0 11
2014 Full-time 10 1068
2014 Part-time 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 847
2017 Part-time 43 11
2014 Full-time 42 1068
2014 Part-time 54 12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 750
2014 Full-time 7 969

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 750
2014 Full-time 10 969

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 750
2014 Full-time 4 969

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 750
2017 Part-time 0 11
2014 Full-time 3 969

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 750
2014 Full-time 4 969
2014 Part-time 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 750
2014 Full-time 7 969
2014 Part-time 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 750
2017 Part-time 0 11
2014 Full-time 5 969

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 750
2014 Full-time 8 969
2014 Part-time 0 10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 750
2017 Part-time 0 11
2014 Full-time 10 969

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 750
2014 Full-time 24 969
2014 Part-time 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 750
2014 Full-time 9 969
2014 Part-time 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 750
2017 Part-time 54 11
2014 Full-time 41 969

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 750
2014 Full-time 2 969
2014 Part-time 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 64 750
2017 Part-time 44 11
2014 Full-time 66 969
2014 Part-time 46 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 750
2017 Part-time 0 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 750
2014 Full-time 13 969

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 94 6 848
2017 Part-time 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 25 22 4 4 19 5 61 10 12285
2017 Part-time 30 18 18 1 1 25 8 71 3 286
2014 Full-time 19 24 23 4 4 22 5 58 10 14386
2014 Part-time 26 19 20 4 1 21 8 64 8 340

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 34 17 4 3 7 1 74 8 12277
2017 Part-time 45 29 11 2 1 6 4 83 4 286
2014 Full-time 29 33 20 5 3 10 1 69 9 14371
2014 Part-time 36 28 17 4 1 11 3 74 5 340
2011 Full-time 36 37 15 4 2 5 0 78 7 15964
2011 Part-time 44 34 14 2 0 5 1 83 2 221
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 22 20 15 21 0 1 43 36 12265
2017 Part-time 20 20 16 12 30 0 1 41 42 286

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 29 24 13 9 0 1 53 22 12269
2017 Part-time 41 23 17 10 6 0 3 65 17 284

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 31 20 10 5 0 2 63 16 12225
2017 Part-time 48 22 14 6 5 0 4 74 12 284

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 23 21 17 16 1 2 44 34 12263
2017 Part-time 35 21 16 12 11 0 4 59 24 282

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 23 11 5 3 1 10 79 8 12231
2017 Part-time 61 13 9 2 2 0 14 86 4 282

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 31 18 8 5 0 1 68 13 12215
2017 Part-time 55 17 13 9 3 1 1 74 13 283

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 32 21 11 5 1 1 62 16 12213
2017 Part-time 51 23 15 6 3 1 1 76 9 284

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 31 23 13 7 0 1 56 21 12215
2017 Part-time 45 25 15 9 4 1 2 72 13 283

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 30 19 12 7 0 1 61 19 12220
2017 Part-time 46 25 15 6 4 1 2 74 11 284

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 31 19 9 5 1 2 67 14 12168
2017 Part-time 48 26 12 5 5 1 3 77 10 281

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 27 12 5 2 0 1 80 7 12271
2017 Part-time 68 18 9 1 1 0 2 88 2 286

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 15 6 4 3 1 2 87 7 12272
2017 Part-time 84 7 3 2 2 0 2 93 4 286

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 30 11 5 3 0 1 82 8 12260
2017 Part-time 71 20 5 1 2 0 1 92 3 287

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 23 10 6 5 0 1 79 11 12270
2017 Part-time 76 12 5 3 3 0 2 89 6 285

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 14 5 2 1 0 22 89 5 12258
2017 Part-time 65 7 2 0 1 0 25 95 2 286

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 20 7 2 1 0 6 89 4 12212
2017 Part-time 79 9 4 1 2 0 5 93 3 279

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 17 6 3 3 1 3 89 5 12275
2017 Part-time 64 17 6 4 5 0 4 84 10 286

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 28 10 3 2 0 2 84 5 12247
2017 Part-time 65 20 7 3 3 0 2 86 6 285

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 31 35 12 5 0 0 47 17 12308
2017 Part-time 31 34 25 6 3 1 1 66 9 287

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 18 38 23 12 0 1 36 26 12236
2017 Part-time 3 7 35 29 25 0 2 55 10 284

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 39 19 9 6 3 0 64 16 12269
2017 Part-time 30 36 15 7 3 8 1 73 11 284

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 37 19 13 10 2 0 57 23 12284
2017 Part-time 32 41 13 8 4 2 1 75 12 285
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 15 85 12280
2017 Part-time 12 88 286
2014 Full-time 15 85 14354
2014 Part-time 19 81 339

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 75 25 1900
2017 Part-time 81 19 38
2014 Full-time 77 23 2120
2014 Part-time 75 25 62

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 36 7 7 5 0 0 81 12 1439
2017 Part-time 64 27 0 8 0 0 0 92 8 32
2014 Full-time 50 32 6 7 3 0 1 83 10 1643
2014 Part-time 44 41 3 10 0 2 0 87 10 47
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 23 21 13 14 3 1 27 73 12297
2017 Part-time 17 15 25 11 30 2 0 17 83 286

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 17 8457
2017 Part-time 51 229

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 8457
2017 Part-time 46 229

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 8457
2017 Part-time 35 229

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 8457
2017 Part-time 19 229

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 8457
2017 Part-time 5 229

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 8457
2017 Part-time 43 229

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 7 41 18 11 4 19 8334
2017 Part-time 2 45 15 15 4 19 227

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 20 18 17 26 2 8 33 47 8529
2017 Part-time 22 25 12 10 24 1 6 51 36 230

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 9 13 17 50 2 6 13 73 8520
2017 Part-time 5 15 11 18 48 0 4 20 69 230
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