2017 Public Service Employee Survey Results for Food & Quarter

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Department of National Defence 29 47 6 13 6 0 0 76 19 12663
2017 Canadian Army (CA) 28 47 6 13 6 0 0 75 19 1330
2017 3rd Canadian Division 23 46 6 16 9 0 0 69 25 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 18 47 8 23 4 0 0 65 27 73
2017 Food & Quarter 27 51 0 21 0 0 0 79 21 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Department of National Defence 63 25 6 3 2 1 1 89 5 12633
2017 Canadian Army (CA) 57 30 5 3 2 1 1 89 6 1325
2017 3rd Canadian Division 62 23 6 3 4 1 1 87 7 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 58 27 5 1 7 0 2 87 8 72
2017 Food & Quarter 64 26 0 0 10 0 0 90 10 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Department of National Defence 64 20 6 5 3 0 1 86 8 12653
2017 Canadian Army (CA) 63 26 5 3 2 0 1 90 5 1326
2017 3rd Canadian Division 72 19 3 1 2 0 2 93 3 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 64 26 3 0 5 0 2 92 6 73
2017 Food & Quarter 74 16 0 0 10 0 0 90 10 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Department of National Defence 37 37 8 11 6 0 0 74 18 12638
2017 Canadian Army (CA) 31 40 11 11 8 0 0 71 19 1325
2017 3rd Canadian Division 32 34 13 11 10 0 0 66 21 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 26 32 12 18 12 0 0 58 30 73
2017 Food & Quarter 17 51 6 16 10 0 0 68 26 12

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Department of National Defence 26 38 12 15 9 0 0 64 24 12642
2017 Canadian Army (CA) 22 40 13 16 9 0 0 62 25 1324
2017 3rd Canadian Division 21 37 10 17 15 1 0 58 32 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 19 40 6 13 22 0 0 59 35 73
2017 Food & Quarter 23 51 0 10 16 0 0 74 26 12

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Department of National Defence 45 38 10 5 3 0 0 83 8 12626
2017 Canadian Army (CA) 44 38 11 4 3 0 0 82 7 1326
2017 3rd Canadian Division 49 36 9 3 3 0 0 85 6 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 54 29 7 3 7 0 0 83 9 73
2017 Food & Quarter 58 16 6 10 10 0 0 74 20 12

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Department of National Defence 52 34 6 5 3 0 0 87 7 12624
2017 Canadian Army (CA) 54 33 6 4 3 0 0 87 7 1324
2017 3rd Canadian Division 56 31 6 4 3 0 0 87 7 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 60 21 4 10 4 0 0 81 14 72
2017 Food & Quarter 64 6 0 20 10 0 0 69 31 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Department of National Defence 43 39 7 7 3 0 0 82 10 12609
2017 Canadian Army (CA) 38 42 9 8 3 0 0 80 11 1327
2017 3rd Canadian Division 36 39 10 10 5 0 0 76 15 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 36 38 12 7 6 0 0 74 14 73
2017 Food & Quarter 48 26 6 10 10 0 0 74 20 12

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Department of National Defence 42 34 11 8 5 0 1 76 12 12624
2017 Canadian Army (CA) 38 38 12 8 5 0 1 76 12 1327
2017 3rd Canadian Division 39 34 11 9 6 0 1 74 14 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 35 33 16 7 9 0 1 69 15 73
2017 Food & Quarter 42 16 10 26 0 0 5 61 28 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Department of National Defence 30 24 12 10 12 2 10 61 26 12620
2017 Canadian Army (CA) 29 25 13 8 13 1 11 60 24 1326
2017 3rd Canadian Division 25 19 13 10 23 1 9 48 37 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 34 16 12 11 20 0 7 53 34 73
2017 Food & Quarter 22 20 20 10 21 0 6 45 33 12

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Department of National Defence 34 43 11 7 4 0 0 77 12 12638
2017 Canadian Army (CA) 33 44 12 7 4 0 0 77 11 1329
2017 3rd Canadian Division 34 45 9 6 5 0 0 80 11 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 41 41 8 6 4 0 0 82 10 73
2017 Food & Quarter 58 16 0 20 6 0 0 74 26 12

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Department of National Defence 23 34 18 14 11 0 0 57 25 12636
2017 Canadian Army (CA) 21 33 18 15 12 0 0 54 27 1328
2017 3rd Canadian Division 20 31 16 14 17 0 0 52 32 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 15 38 13 16 18 0 0 53 34 73
2017 Food & Quarter 27 46 10 10 6 0 0 74 16 12

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Department of National Defence 28 41 14 11 6 0 0 68 18 12632
2017 Canadian Army (CA) 28 40 16 10 6 0 0 68 16 1327
2017 3rd Canadian Division 26 39 14 13 8 0 0 65 21 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 23 40 12 15 11 0 0 62 26 73
2017 Food & Quarter 32 48 10 10 0 0 0 80 10 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Department of National Defence 40 40 11 5 3 0 0 81 9 12632
2017 Canadian Army (CA) 38 40 12 5 4 0 0 79 9 1328
2017 3rd Canadian Division 43 35 10 5 6 0 0 78 12 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 42 33 11 3 10 0 0 75 14 73
2017 Food & Quarter 42 37 10 0 10 0 0 80 10 12

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Department of National Defence 28 36 15 11 9 0 0 65 20 12610
2017 Canadian Army (CA) 25 36 17 12 10 0 0 60 22 1324
2017 3rd Canadian Division 26 33 15 13 13 0 0 59 26 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 20 39 14 11 16 0 0 59 27 73
2017 Food & Quarter 32 32 0 20 16 0 0 64 36 12

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Department of National Defence 57 32 7 2 1 0 0 89 4 12589
2017 Canadian Army (CA) 58 32 7 2 1 0 0 90 3 1319
2017 3rd Canadian Division 63 28 6 2 2 0 0 90 3 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 66 23 4 5 2 0 0 89 7 71
2017 Food & Quarter 80 0 0 10 10 0 0 80 20 12

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Department of National Defence 30 40 12 11 7 0 0 70 18 12571
2017 Canadian Army (CA) 29 38 13 12 8 0 0 67 20 1316
2017 3rd Canadian Division 31 40 8 12 10 0 0 70 22 322
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 31 41 5 15 8 0 0 72 23 71
2017 Food & Quarter 48 21 0 31 0 0 0 69 31 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Department of National Defence 33 35 14 10 7 0 0 69 17 12581
2017 Canadian Army (CA) 31 34 16 11 7 0 0 66 18 1318
2017 3rd Canadian Division 33 33 14 10 10 0 0 66 20 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 31 32 15 10 11 0 0 64 21 71
2017 Food & Quarter 43 26 10 10 10 0 0 69 20 12

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Department of National Defence 31 37 15 10 7 0 0 68 18 12581
2017 Canadian Army (CA) 29 36 18 10 7 1 0 65 17 1319
2017 3rd Canadian Division 30 32 17 10 10 0 0 63 20 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 33 30 17 7 13 0 0 63 19 71
2017 Food & Quarter 58 16 16 0 10 0 0 74 10 12

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Department of National Defence 44 37 11 5 3 0 0 81 8 12564
2017 Canadian Army (CA) 46 36 10 5 3 0 0 82 8 1315
2017 3rd Canadian Division 49 33 10 5 4 0 0 81 9 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 54 29 8 3 6 0 0 83 9 71
2017 Food & Quarter 64 10 6 10 10 0 0 74 20 12

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Department of National Defence 38 34 15 7 4 0 1 73 11 12646
2017 Canadian Army (CA) 46 32 13 5 2 0 1 79 8 1329
2017 3rd Canadian Division 44 32 15 5 3 0 2 78 7 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 36 37 16 6 1 0 3 76 7 72
2017 Food & Quarter 26 32 42 0 0 0 0 58 0 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Department of National Defence 11 26 34 17 8 1 3 27 38 12571
2017 Canadian Army (CA) 11 27 33 17 9 1 2 26 40 1322
2017 3rd Canadian Division 12 25 35 16 9 1 2 26 38 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 8 39 34 10 7 0 1 18 48 72
2017 Food & Quarter 6 20 68 0 6 0 0 6 26 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Department of National Defence 12 21 29 20 13 2 3 35 35 12517
2017 Canadian Army (CA) 13 23 31 18 12 1 3 31 37 1321
2017 3rd Canadian Division 12 23 32 16 14 1 3 31 37 322
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 14 28 25 21 12 0 1 33 42 72
2017 Food & Quarter 6 16 52 20 6 0 0 26 21 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Department of National Defence 22 27 26 12 8 1 3 21 51 12554
2017 Canadian Army (CA) 21 27 27 12 8 1 3 21 51 1320
2017 3rd Canadian Division 18 24 31 11 12 0 3 25 44 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 18 32 34 8 7 0 1 15 51 72
2017 Food & Quarter 6 42 26 20 6 0 0 26 48 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Department of National Defence 6 14 31 28 16 1 4 46 21 12467
2017 Canadian Army (CA) 6 11 31 31 17 1 3 49 18 1313
2017 3rd Canadian Division 4 10 33 30 20 1 2 52 15 320
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 3 10 35 31 19 0 2 51 13 71
2017 Food & Quarter 0 16 26 41 17 0 0 58 16 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Department of National Defence 18 23 27 17 11 1 3 29 43 12564
2017 Canadian Army (CA) 19 23 27 16 12 1 3 29 43 1319
2017 3rd Canadian Division 20 21 27 16 11 1 4 28 43 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 20 22 30 13 11 1 3 25 44 72
2017 Food & Quarter 26 10 58 0 6 0 0 6 36 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Department of National Defence 12 19 25 21 15 2 5 39 34 12543
2017 Canadian Army (CA) 17 21 22 20 14 2 5 36 40 1322
2017 3rd Canadian Division 16 18 22 19 16 1 7 38 38 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 11 19 29 19 16 0 5 37 32 71
2017 Food & Quarter 10 0 47 20 17 0 6 40 11 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Department of National Defence 19 23 29 14 8 2 4 23 45 12554
2017 Canadian Army (CA) 15 27 28 14 10 3 4 26 45 1322
2017 3rd Canadian Division 16 27 26 12 12 2 5 26 47 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 19 32 24 8 13 1 3 22 53 71
2017 Food & Quarter 0 39 34 11 6 0 11 19 43 11
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Department of National Defence 66 16 8 3 3 0 4 86 6 12647
2017 Canadian Army (CA) 66 18 7 2 2 1 5 89 4 1326
2017 3rd Canadian Division 70 12 9 1 2 1 5 88 3 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 61 15 14 0 5 0 5 80 6 73
2017 Food & Quarter 59 10 20 0 10 0 0 69 10 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Department of National Defence 23 33 17 12 11 3 2 58 24 12641
2017 Canadian Army (CA) 20 35 19 12 12 2 1 56 24 1328
2017 3rd Canadian Division 20 33 18 12 15 2 0 54 28 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 14 32 18 12 25 0 0 46 36 73
2017 Food & Quarter 6 52 26 0 16 0 0 58 16 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Department of National Defence 34 32 12 11 10 1 0 67 21 12641
2017 Canadian Army (CA) 29 33 14 12 11 0 0 63 23 1326
2017 3rd Canadian Division 32 28 10 14 15 0 0 61 29 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 30 21 14 15 21 0 0 51 35 73
2017 Food & Quarter 48 16 10 10 16 0 0 64 26 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Department of National Defence 22 34 15 15 11 1 1 58 27 12636
2017 Canadian Army (CA) 17 32 18 17 14 1 1 50 31 1324
2017 3rd Canadian Division 16 28 18 17 17 1 2 46 36 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 16 36 17 10 18 2 1 54 29 73
2017 Food & Quarter 11 26 31 10 10 6 6 42 23 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Department of National Defence 21 28 16 14 12 7 1 53 29 12646
2017 Canadian Army (CA) 14 28 19 16 14 7 2 46 33 1329
2017 3rd Canadian Division 15 26 20 14 17 5 3 44 34 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 20 30 23 8 15 5 0 52 24 73
2017 Food & Quarter 37 22 20 10 10 0 0 59 20 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Department of National Defence 9 20 19 20 19 10 2 34 44 12643
2017 Canadian Army (CA) 7 21 21 22 20 7 2 30 46 1329
2017 3rd Canadian Division 8 18 18 22 26 7 2 28 53 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 6 17 23 23 24 7 0 25 51 72
2017 Food & Quarter 5 32 20 20 16 6 0 40 39 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Department of National Defence 33 41 11 9 5 0 0 74 14 12618
2017 Canadian Army (CA) 25 46 13 10 5 0 0 72 15 1326
2017 3rd Canadian Division 25 37 16 13 9 0 0 62 22 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 26 33 20 9 11 0 0 59 21 73
2017 Food & Quarter 6 37 20 20 16 0 0 43 36 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Department of National Defence 33 36 15 9 7 0 0 69 16 12652
2017 Canadian Army (CA) 26 39 17 9 8 0 0 65 18 1328
2017 3rd Canadian Division 29 38 13 9 11 0 0 67 19 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 29 38 13 8 12 0 0 67 20 73
2017 Food & Quarter 32 36 16 0 16 0 0 68 16 12

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Department of National Defence 38 32 14 8 6 2 1 72 14 12650
2017 Canadian Army (CA) 30 34 18 9 7 1 0 66 16 1328
2017 3rd Canadian Division 32 29 16 12 10 1 0 61 22 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 29 30 13 14 14 0 0 59 28 73
2017 Food & Quarter 43 31 10 10 6 0 0 74 16 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Department of National Defence 37 34 12 9 7 1 0 72 16 12647
2017 Canadian Army (CA) 29 38 14 11 8 0 0 67 19 1329
2017 3rd Canadian Division 31 28 15 15 11 0 0 59 26 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 32 25 12 19 11 0 0 57 30 73
2017 Food & Quarter 37 36 10 10 6 0 0 74 16 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Department of National Defence 74 14 5 2 2 0 3 91 4 12625
2017 Canadian Army (CA) 72 18 5 1 2 0 2 92 3 1325
2017 3rd Canadian Division 74 12 7 1 2 1 3 90 3 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 64 17 8 2 4 0 5 85 6 73
2017 Food & Quarter 64 10 10 10 0 0 6 78 11 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Department of National Defence 43 25 10 5 7 3 7 75 13 12623
2017 Canadian Army (CA) 33 23 14 6 8 5 11 67 16 1322
2017 3rd Canadian Division 40 20 15 4 10 4 8 67 15 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 19 18 25 3 19 2 13 44 26 72
2017 Food & Quarter 23 10 31 0 16 0 20 41 20 12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Department of National Defence 49 30 9 6 5 1 0 79 11 12615
2017 Canadian Army (CA) 40 35 10 6 7 1 0 76 13 1325
2017 3rd Canadian Division 42 31 11 6 10 0 0 73 16 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 41 25 13 5 16 0 0 66 21 72
2017 Food & Quarter 48 16 10 10 16 0 0 64 26 12

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Department of National Defence 47 28 13 5 5 1 0 76 11 12629
2017 Canadian Army (CA) 37 33 15 7 7 2 0 71 14 1327
2017 3rd Canadian Division 39 28 13 9 10 1 0 68 19 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 35 26 10 10 19 0 0 61 29 72
2017 Food & Quarter 48 0 10 20 22 0 0 48 42 12

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Department of National Defence 44 29 12 7 7 0 0 74 14 12590
2017 Canadian Army (CA) 36 34 14 8 7 0 0 71 15 1319
2017 3rd Canadian Division 38 28 13 11 10 0 0 66 21 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 38 20 13 13 16 0 0 58 29 72
2017 Food & Quarter 43 10 31 0 16 0 0 53 16 12
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Department of National Defence 22 37 16 12 6 2 5 63 20 3293
2017 Canadian Army (CA) 19 43 15 13 5 2 4 65 19 257
2017 3rd Canadian Division 17 43 12 14 8 1 4 64 23 69
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 12 42 13 23 7 0 3 55 31 21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Department of National Defence 26 33 17 11 9 4 0 62 21 12660
2017 Canadian Army (CA) 23 35 17 11 9 4 1 61 21 1330
2017 3rd Canadian Division 24 33 18 14 10 1 1 58 24 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 26 25 15 19 13 1 0 52 33 73
2017 Food & Quarter 32 32 16 10 10 0 0 64 20 12

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Department of National Defence 22 31 18 15 12 2 0 55 27 12657
2017 Canadian Army (CA) 19 32 20 15 11 2 0 52 27 1329
2017 3rd Canadian Division 21 28 20 16 13 1 0 50 29 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 17 26 20 16 20 1 0 43 36 73
2017 Food & Quarter 32 16 26 10 10 6 0 50 22 12

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Department of National Defence 15 29 20 18 14 3 0 46 33 12653
2017 Canadian Army (CA) 13 30 23 19 12 3 0 44 32 1328
2017 3rd Canadian Division 13 30 21 21 14 2 0 43 36 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 8 25 31 15 20 0 0 33 36 73
2017 Food & Quarter 6 42 32 20 0 0 0 48 20 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Department of National Defence 18 25 19 15 18 5 0 45 35 12649
2017 Canadian Army (CA) 15 24 20 16 18 6 0 41 37 1326
2017 3rd Canadian Division 17 17 19 20 22 3 1 35 44 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 18 13 16 28 24 1 0 31 52 73
2017 Food & Quarter 32 11 10 31 16 0 0 43 47 12

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Department of National Defence 14 30 18 19 16 2 0 45 36 12630
2017 Canadian Army (CA) 12 28 21 20 16 2 0 42 37 1323
2017 3rd Canadian Division 13 24 16 26 20 1 0 37 46 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 11 24 16 29 20 0 0 35 49 73
2017 Food & Quarter 11 36 10 42 0 0 0 48 42 12
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Department of National Defence 22 39 19 12 7 1 0 62 19 12636
2017 Canadian Army (CA) 19 40 22 12 6 1 0 59 18 1327
2017 3rd Canadian Division 18 35 26 14 6 1 0 53 21 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 16 29 26 16 10 0 2 46 27 73
2017 Food & Quarter 32 22 26 20 0 0 0 53 20 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Department of National Defence 31 41 16 5 3 2 1 75 8 12622
2017 Canadian Army (CA) 25 42 20 6 3 3 1 70 9 1327
2017 3rd Canadian Division 29 37 21 7 4 2 1 67 11 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 26 39 18 8 3 2 3 69 12 73
2017 Food & Quarter 21 47 16 10 0 0 6 72 11 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Department of National Defence 33 38 13 8 5 2 1 73 14 12616
2017 Canadian Army (CA) 28 41 14 9 5 2 0 71 14 1323
2017 3rd Canadian Division 28 37 16 11 6 2 0 66 18 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 30 34 15 10 9 3 0 66 20 73
2017 Food & Quarter 23 41 20 0 16 0 0 64 16 12

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Department of National Defence 29 36 17 8 6 2 1 67 15 12621
2017 Canadian Army (CA) 25 36 19 10 6 2 1 63 17 1324
2017 3rd Canadian Division 19 29 24 15 11 1 1 49 26 322
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 24 24 26 10 13 0 3 49 24 72
2017 Food & Quarter 17 36 31 0 16 0 0 53 16 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Department of National Defence 22 29 17 13 12 6 1 55 27 12603
2017 Canadian Army (CA) 21 31 18 13 12 5 1 55 26 1322
2017 3rd Canadian Division 21 27 17 14 17 4 1 49 33 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 28 23 17 10 21 1 0 52 31 73
2017 Food & Quarter 48 26 10 0 16 0 0 74 16 12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Department of National Defence 58 20 10 3 2 1 6 83 6 12651
2017 Canadian Army (CA) 57 23 10 2 2 2 6 86 4 1329
2017 3rd Canadian Division 63 13 13 1 2 3 6 83 3 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 60 13 14 2 4 0 7 79 6 72
2017 Food & Quarter 69 10 10 10 0 0 0 80 10 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Department of National Defence 62 21 8 2 2 2 3 88 4 12649
2017 Canadian Army (CA) 57 24 10 2 2 2 3 86 4 1328
2017 3rd Canadian Division 66 15 10 1 2 4 3 87 3 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 58 18 12 2 4 0 6 81 6 73
2017 Food & Quarter 69 10 10 10 0 0 0 80 10 12

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Department of National Defence 22 33 17 14 12 2 1 56 27 12652
2017 Canadian Army (CA) 19 33 18 16 13 2 1 53 29 1329
2017 3rd Canadian Division 18 29 20 17 15 1 0 47 33 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 14 27 26 15 18 0 0 41 33 72
2017 Food & Quarter 17 31 26 10 16 0 0 48 26 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Department of National Defence 15 24 15 16 22 2 5 43 41 12651
2017 Canadian Army (CA) 9 19 16 18 28 2 8 31 51 1330
2017 3rd Canadian Division 8 14 18 18 32 0 10 25 56 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 7 14 15 16 33 0 15 25 58 73
2017 Food & Quarter 16 0 10 36 16 0 21 20 67 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Department of National Defence 20 38 21 11 7 3 0 60 19 12659
2017 Canadian Army (CA) 16 38 23 13 8 3 0 56 21 1329
2017 3rd Canadian Division 15 38 23 13 10 1 1 54 23 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 14 26 27 21 11 0 0 41 32 73
2017 Food & Quarter 21 42 16 20 0 0 0 64 20 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Department of National Defence 34 35 18 5 3 3 1 73 8 12641
2017 Canadian Army (CA) 30 37 20 6 3 3 1 70 10 1327
2017 3rd Canadian Division 31 29 25 7 5 2 1 62 12 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 31 28 25 6 8 0 2 60 14 73
2017 Food & Quarter 48 20 11 10 10 0 0 68 20 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Department of National Defence 34 41 15 6 3 2 0 76 9 12620
2017 Canadian Army (CA) 28 43 16 7 3 2 0 73 10 1320
2017 3rd Canadian Division 29 39 16 10 5 2 1 69 14 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 36 27 24 6 3 2 2 66 9 73
2017 Food & Quarter 48 20 22 10 0 0 0 68 10 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Department of National Defence 41 39 10 6 4 0 0 81 9 12637
2017 Canadian Army (CA) 37 41 12 6 4 1 0 79 10 1320
2017 3rd Canadian Division 36 36 13 9 6 0 0 72 15 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 36 33 17 7 7 0 0 69 14 72
2017 Food & Quarter 48 20 10 11 10 0 0 68 22 12

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Department of National Defence 34 33 17 9 7 1 0 67 16 12624
2017 Canadian Army (CA) 29 35 18 10 7 1 0 65 16 1321
2017 3rd Canadian Division 28 29 21 10 10 1 0 58 21 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 22 31 20 13 12 2 0 54 25 73
2017 Food & Quarter 37 26 20 6 10 0 0 64 16 12

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Department of National Defence 32 36 16 10 6 0 0 68 16 12626
2017 Canadian Army (CA) 28 37 18 10 6 1 0 66 16 1324
2017 3rd Canadian Division 26 34 20 11 8 0 0 61 19 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 23 36 22 10 8 2 0 60 18 72
2017 Food & Quarter 37 36 10 6 10 0 0 74 16 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Department of National Defence 33 27 18 11 8 3 1 62 20 12626
2017 Canadian Army (CA) 31 26 20 12 8 3 0 59 20 1325
2017 3rd Canadian Division 31 23 20 13 9 3 0 56 23 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 25 30 18 15 10 3 0 57 25 73
2017 Food & Quarter 27 47 10 6 10 0 0 74 16 12
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Department of National Defence 24 46 30 12659
2017 Canadian Army (CA) 18 53 29 1330
2017 3rd Canadian Division 19 52 30 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 11 60 29 73
2017 Food & Quarter 11 52 36 12

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Department of National Defence 31 26 25 5 6 7 3110
2017 Canadian Army (CA) 37 25 20 7 3 9 257
2017 3rd Canadian Division 41 22 17 8 5 7 64
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Department of National Defence 18 82 12626
2017 Canadian Army (CA) 18 82 1329
2017 3rd Canadian Division 22 78 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 32 68 73

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2017 Department of National Defence 52 2198
2017 Canadian Army (CA) 54 235
2017 3rd Canadian Division 53 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 57 24

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2017 Department of National Defence 63 2198
2017 Canadian Army (CA) 64 235
2017 3rd Canadian Division 58 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 52 24

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2017 Department of National Defence 7 2198
2017 Canadian Army (CA) 6 235
2017 3rd Canadian Division 7 71

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2017 Department of National Defence 0 2198
2017 Canadian Army (CA) 0 235
2017 3rd Canadian Division 0 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 0 24

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2017 Department of National Defence 7 2198
2017 Canadian Army (CA) 6 235

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2017 Department of National Defence 4 2198
2017 Canadian Army (CA) 4 235

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2017 Department of National Defence 6 2198
2017 Canadian Army (CA) 7 235
2017 3rd Canadian Division 12 71

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Department of National Defence 42 2199
2017 Canadian Army (CA) 44 235
2017 3rd Canadian Division 36 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 36 24

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2017 Department of National Defence 40 2199
2017 Canadian Army (CA) 41 235
2017 3rd Canadian Division 35 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 38 24

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2017 Department of National Defence 45 2199
2017 Canadian Army (CA) 49 235
2017 3rd Canadian Division 51 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 47 24

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Department of National Defence 40 2199
2017 Canadian Army (CA) 44 235
2017 3rd Canadian Division 42 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 38 24

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2017 Department of National Defence 31 2199
2017 Canadian Army (CA) 33 235
2017 3rd Canadian Division 41 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 36 24

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2017 Department of National Defence 56 2199
2017 Canadian Army (CA) 58 235
2017 3rd Canadian Division 52 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 59 24

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2017 Department of National Defence 37 2199
2017 Canadian Army (CA) 33 235
2017 3rd Canadian Division 30 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 33 24

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2017 Department of National Defence 2 2199
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 0 24

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2017 Department of National Defence 10 2199
2017 Canadian Army (CA) 10 235
2017 3rd Canadian Division 11 71

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2017 Department of National Defence 15 2199
2017 Canadian Army (CA) 16 235
2017 3rd Canadian Division 13 71

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2017 Department of National Defence 48 2199
2017 Canadian Army (CA) 48 235
2017 3rd Canadian Division 53 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 51 24

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2017 Department of National Defence 32 2199
2017 Canadian Army (CA) 31 235
2017 3rd Canadian Division 31 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 26 24

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2017 Department of National Defence 15 2199
2017 Canadian Army (CA) 15 235
2017 3rd Canadian Division 16 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 22 24

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2017 Department of National Defence 54 2199
2017 Canadian Army (CA) 54 235
2017 3rd Canadian Division 50 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 64 24

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2017 Department of National Defence 28 2199
2017 Canadian Army (CA) 27 235
2017 3rd Canadian Division 33 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 43 24

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2017 Department of National Defence 10 2199
2017 Canadian Army (CA) 12 235
2017 3rd Canadian Division 10 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 0 24

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2017 Department of National Defence 25 2199
2017 Canadian Army (CA) 31 235
2017 3rd Canadian Division 29 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 40 24

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Department of National Defence 11 2199
2017 Canadian Army (CA) 18 235
2017 3rd Canadian Division 29 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 34 24

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2017 Department of National Defence 12 2199
2017 Canadian Army (CA) 15 235
2017 3rd Canadian Division 8 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 0 24

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2017 Department of National Defence 14 2199
2017 Canadian Army (CA) 13 235
2017 3rd Canadian Division 10 71

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Department of National Defence 11 2199
2017 Canadian Army (CA) 11 235
2017 3rd Canadian Division 12 71

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2017 Department of National Defence 23 2199
2017 Canadian Army (CA) 22 235
2017 3rd Canadian Division 21 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 22 24

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Department of National Defence 14 1926
2017 Canadian Army (CA) 16 200
2017 3rd Canadian Division 17 65

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2017 Department of National Defence 17 1926
2017 Canadian Army (CA) 12 200
2017 3rd Canadian Division 13 65

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Department of National Defence 11 1926
2017 Canadian Army (CA) 15 200
2017 3rd Canadian Division 13 65

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2017 Department of National Defence 8 1926
2017 Canadian Army (CA) 10 200
2017 3rd Canadian Division 10 65

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Department of National Defence 13 1926
2017 Canadian Army (CA) 15 200
2017 3rd Canadian Division 12 65

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2017 Department of National Defence 14 1926
2017 Canadian Army (CA) 20 200
2017 3rd Canadian Division 17 65

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Department of National Defence 11 1926
2017 Canadian Army (CA) 8 200
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 0 24

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Department of National Defence 8 1926
2017 Canadian Army (CA) 4 200

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Department of National Defence 11 1926
2017 Canadian Army (CA) 10 200
2017 3rd Canadian Division 12 65

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2017 Department of National Defence 23 1926
2017 Canadian Army (CA) 23 200
2017 3rd Canadian Division 21 65

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Department of National Defence 9 1926
2017 Canadian Army (CA) 8 200

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2017 Department of National Defence 39 1926
2017 Canadian Army (CA) 40 200
2017 3rd Canadian Division 39 65
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 31 24

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791
2017 Department of National Defence 2 1926
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 0 24

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2017 Department of National Defence 53 1926
2017 Canadian Army (CA) 51 200
2017 3rd Canadian Division 55 65
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 47 24

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791
2017 Department of National Defence 2 1926
2017 Canadian Army (CA) 4 200

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2017 Department of National Defence 14 1926
2017 Canadian Army (CA) 13 200
2017 3rd Canadian Division 9 65

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021
2017 Department of National Defence 95 5 2194
2017 Canadian Army (CA) 96 4 234
2017 3rd Canadian Division 94 6 71
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 100 0 23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Department of National Defence 20 26 20 9 8 14 4 56 20 12652
2017 Canadian Army (CA) 21 30 19 10 8 10 2 58 20 1329
2017 3rd Canadian Division 18 28 21 12 9 8 4 52 24 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 22 28 19 14 9 6 3 55 25 72
2017 Food & Quarter 12 41 18 11 6 11 0 60 20 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Department of National Defence 34 34 16 7 6 3 1 71 13 12627
2017 Canadian Army (CA) 35 34 15 8 5 2 0 71 13 1323
2017 3rd Canadian Division 33 30 17 11 7 1 1 64 18 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 34 30 14 11 9 1 2 66 20 71
2017 Food & Quarter 19 34 29 0 18 0 0 53 18 11
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Department of National Defence 33 48 9 4 2 1 3 85 6 12655
2017 Canadian Army (CA) 30 52 11 4 1 1 1 84 5 1329
2017 3rd Canadian Division 32 50 9 6 2 0 1 83 8 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 34 50 7 7 3 0 0 83 10 73
2017 Food & Quarter 38 46 6 10 0 0 0 84 10 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Department of National Defence 12 28 23 10 7 14 6 50 21 12631
2017 Canadian Army (CA) 12 32 24 10 6 11 5 51 20 1330
2017 3rd Canadian Division 12 28 27 12 8 7 5 47 23 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 10 30 28 12 8 5 6 46 23 73
2017 Food & Quarter 17 31 26 16 0 10 0 53 17 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Department of National Defence 38 35 11 5 3 5 3 80 8 12653
2017 Canadian Army (CA) 33 39 12 8 4 4 1 75 12 1329
2017 3rd Canadian Division 32 35 13 11 6 3 0 69 17 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 35 28 17 13 7 1 0 63 20 73
2017 Food & Quarter 53 31 6 10 0 0 0 84 10 12

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Department of National Defence 31 35 14 7 5 6 3 72 13 12630
2017 Canadian Army (CA) 28 40 14 9 5 4 1 72 14 1325
2017 3rd Canadian Division 28 37 16 9 6 3 1 68 16 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 24 40 17 8 10 1 0 65 18 73
2017 Food & Quarter 43 41 6 0 10 0 0 84 10 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2017 Department of National Defence 7 93 12617
2017 Canadian Army (CA) 7 93 1325
2017 3rd Canadian Division 10 90 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 13 87 71

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2017 Department of National Defence 43 861
2017 Canadian Army (CA) 47 95
2017 3rd Canadian Division 49 33

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2017 Department of National Defence 78 861
2017 Canadian Army (CA) 80 95
2017 3rd Canadian Division 81 33

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Department of National Defence 5 861

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Canadian Army (CA) 0 95
2017 3rd Canadian Division 0 33

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Department of National Defence 9 861
2017 Canadian Army (CA) 8 95

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842
2017 Department of National Defence 5 861

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Department of National Defence 9 861
2017 Canadian Army (CA) 5 95

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2017 Department of National Defence 15 857
2017 Canadian Army (CA) 10 95
2017 3rd Canadian Division 13 33

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2017 Department of National Defence 14 857
2017 Canadian Army (CA) 13 95

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2017 Department of National Defence 9 857
2017 Canadian Army (CA) 7 95

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782
2017 Department of National Defence 5 857

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2017 Department of National Defence 25 857
2017 Canadian Army (CA) 20 95
2017 3rd Canadian Division 26 33

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782
2017 Department of National Defence 30 857
2017 Canadian Army (CA) 24 95
2017 3rd Canadian Division 24 33

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782
2017 Department of National Defence 3 857

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782
2017 Department of National Defence 2 857

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782
2017 Department of National Defence 7 857
2017 Canadian Army (CA) 9 95

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Department of National Defence 13 857
2017 Canadian Army (CA) 13 95

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782
2017 Department of National Defence 1 857
2017 3rd Canadian Division 0 33

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Department of National Defence 19 857
2017 Canadian Army (CA) 24 95
2017 3rd Canadian Division 15 33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782
2017 Department of National Defence 1 857
2017 3rd Canadian Division 0 33

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2017 Department of National Defence 25 857
2017 Canadian Army (CA) 29 95
2017 3rd Canadian Division 24 33

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2017 Department of National Defence 34 866
2017 Canadian Army (CA) 46 95
2017 3rd Canadian Division 32 33

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2017 Department of National Defence 20 866
2017 Canadian Army (CA) 28 95
2017 3rd Canadian Division 31 33

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Department of National Defence 9 866
2017 Canadian Army (CA) 12 95

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2017 Department of National Defence 24 866
2017 Canadian Army (CA) 35 95
2017 3rd Canadian Division 15 33

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Department of National Defence 8 866
2017 Canadian Army (CA) 11 95

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844
2017 Department of National Defence 11 866
2017 Canadian Army (CA) 16 95

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844
2017 Department of National Defence 10 866
2017 Canadian Army (CA) 13 95
2017 3rd Canadian Division 18 33

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844
2017 Department of National Defence 7 866
2017 Canadian Army (CA) 10 95

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2017 Department of National Defence 43 866
2017 Canadian Army (CA) 31 95
2017 3rd Canadian Division 48 33

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884
2017 Department of National Defence 8 767
2017 Canadian Army (CA) 14 79

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Department of National Defence 15 767
2017 Canadian Army (CA) 8 79
2017 3rd Canadian Division 17 30

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Department of National Defence 7 767
2017 Canadian Army (CA) 11 79

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Department of National Defence 3 767

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Department of National Defence 5 767

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Department of National Defence 8 767
2017 Canadian Army (CA) 9 79

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884
2017 Department of National Defence 8 767
2017 Canadian Army (CA) 8 79

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Department of National Defence 9 767

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Department of National Defence 13 767
2017 Canadian Army (CA) 10 79

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2017 Department of National Defence 25 767
2017 Canadian Army (CA) 25 79
2017 3rd Canadian Division 16 30

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Department of National Defence 10 767
2017 Canadian Army (CA) 10 79

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2017 Department of National Defence 41 767
2017 Canadian Army (CA) 43 79
2017 3rd Canadian Division 31 30

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884
2017 Department of National Defence 3 767
2017 3rd Canadian Division 0 30

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2017 Department of National Defence 64 767
2017 Canadian Army (CA) 57 79
2017 3rd Canadian Division 53 30

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884
2017 Department of National Defence 2 767

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Department of National Defence 12 767
2017 Canadian Army (CA) 20 79
2017 3rd Canadian Division 14 30

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875
2017 Department of National Defence 94 6 867
2017 Canadian Army (CA) 96 4 94
2017 3rd Canadian Division 100 0 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Department of National Defence 22 25 22 4 4 19 5 61 10 12637
2017 Canadian Army (CA) 22 30 23 3 3 15 4 64 7 1330
2017 3rd Canadian Division 23 26 27 3 4 13 4 59 8 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 28 18 33 1 8 9 2 52 10 73
2017 Food & Quarter 37 26 10 0 16 10 0 71 18 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Department of National Defence 34 34 17 4 3 7 1 74 8 12629
2017 Canadian Army (CA) 34 37 17 4 2 5 1 75 7 1329
2017 3rd Canadian Division 36 30 22 5 3 3 1 69 8 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 39 25 24 3 8 0 2 65 11 73
2017 Food & Quarter 37 26 10 10 16 0 0 64 26 12
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Department of National Defence 20 22 20 15 21 0 1 43 36 12619
2017 Canadian Army (CA) 21 21 20 15 21 0 1 43 36 1326
2017 3rd Canadian Division 25 25 17 13 20 0 1 50 33 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 27 25 19 11 17 1 0 53 28 72
2017 Food & Quarter 26 17 36 10 10 0 0 43 20 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Department of National Defence 24 29 24 13 9 0 1 53 22 12621
2017 Canadian Army (CA) 29 28 22 12 7 0 1 58 20 1324
2017 3rd Canadian Division 33 31 17 11 6 0 1 65 18 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 34 32 15 9 10 0 0 66 19 72
2017 Food & Quarter 11 16 20 20 32 0 0 27 52 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Department of National Defence 31 30 20 10 5 0 2 63 16 12576
2017 Canadian Army (CA) 36 29 19 9 5 0 2 66 14 1322
2017 3rd Canadian Division 40 33 16 6 3 0 2 75 9 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 40 33 15 5 2 0 5 77 8 73
2017 Food & Quarter 21 36 36 0 0 0 6 61 0 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Department of National Defence 20 23 21 17 16 1 2 44 34 12613
2017 Canadian Army (CA) 25 21 20 15 17 0 2 47 32 1325
2017 3rd Canadian Division 28 22 18 14 17 0 1 51 31 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 24 22 28 10 15 0 1 47 25 73
2017 Food & Quarter 6 6 26 10 52 0 0 11 63 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Department of National Defence 49 23 11 4 3 1 10 80 8 12579
2017 Canadian Army (CA) 55 19 9 3 2 1 11 85 5 1320
2017 3rd Canadian Division 62 15 6 3 1 1 12 89 4 322
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 59 20 9 1 0 0 12 89 1 72
2017 Food & Quarter 32 31 10 0 0 0 27 86 0 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Department of National Defence 37 31 18 8 5 0 1 69 13 12566
2017 Canadian Army (CA) 42 29 17 7 3 1 1 72 10 1322
2017 3rd Canadian Division 48 28 13 8 1 0 1 77 10 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 51 28 12 8 0 0 0 80 8 72
2017 Food & Quarter 53 10 10 26 0 0 0 64 26 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Department of National Defence 29 32 21 10 5 1 1 63 16 12565
2017 Canadian Army (CA) 30 32 20 11 4 1 2 64 15 1324
2017 3rd Canadian Division 33 32 16 11 6 0 2 66 18 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 33 37 13 12 6 0 0 70 17 73
2017 Food & Quarter 42 58 0 0 0 0 0 100 0 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Department of National Defence 24 31 23 13 7 0 1 56 21 12565
2017 Canadian Army (CA) 25 33 21 12 6 1 1 60 19 1323
2017 3rd Canadian Division 26 34 23 10 6 0 2 61 16 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 17 40 20 13 8 0 2 58 22 72
2017 Food & Quarter 17 57 20 0 6 0 0 74 6 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Department of National Defence 30 30 19 12 7 0 1 62 19 12572
2017 Canadian Army (CA) 32 30 20 11 5 1 1 64 16 1324
2017 3rd Canadian Division 32 30 18 13 6 0 1 63 19 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 27 32 21 11 8 0 0 60 19 73
2017 Food & Quarter 33 41 20 0 6 0 0 74 6 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Department of National Defence 34 31 18 9 5 1 2 67 14 12517
2017 Canadian Army (CA) 41 29 17 7 4 1 2 72 11 1316
2017 3rd Canadian Division 44 29 13 7 5 0 1 75 12 323
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 48 33 14 4 1 0 0 81 5 72
2017 Food & Quarter 42 21 20 16 0 0 0 64 16 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Department of National Defence 53 27 12 5 2 0 1 81 7 12624
2017 Canadian Army (CA) 49 26 13 6 3 0 1 77 9 1327
2017 3rd Canadian Division 53 24 12 7 2 0 2 79 9 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 52 22 15 10 0 0 1 75 10 72
2017 Food & Quarter 23 26 31 20 0 0 0 49 20 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Department of National Defence 70 15 6 4 3 1 2 87 7 12623
2017 Canadian Army (CA) 69 16 7 3 3 1 2 86 6 1327
2017 3rd Canadian Division 66 20 5 4 5 0 1 87 9 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 64 19 7 4 6 0 0 82 11 71
2017 Food & Quarter 78 6 10 0 6 0 0 84 6 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Department of National Defence 51 29 10 5 3 0 1 82 7 12614
2017 Canadian Army (CA) 46 33 12 5 3 0 1 80 8 1326
2017 3rd Canadian Division 39 37 13 6 4 0 0 77 10 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 32 43 16 2 7 0 0 75 9 73
2017 Food & Quarter 11 32 41 10 6 0 0 43 16 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Department of National Defence 55 23 10 6 5 0 1 79 11 12623
2017 Canadian Army (CA) 51 25 10 7 5 0 1 78 12 1325
2017 3rd Canadian Division 50 26 10 6 7 0 1 77 13 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 42 35 8 7 9 0 0 77 16 72
2017 Food & Quarter 58 36 0 0 6 0 0 94 6 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Department of National Defence 55 14 5 2 1 0 22 89 4 12611
2017 Canadian Army (CA) 56 14 6 1 1 0 23 90 3 1324
2017 3rd Canadian Division 52 17 5 2 0 0 23 90 3 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 53 18 8 2 0 0 20 88 2 72
2017 Food & Quarter 38 5 26 10 0 0 20 54 13 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Department of National Defence 64 19 7 2 1 0 6 89 4 12554
2017 Canadian Army (CA) 64 19 6 2 1 0 7 90 3 1317
2017 3rd Canadian Division 58 23 7 4 1 0 7 87 6 321
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 57 23 8 4 1 0 7 86 6 71
2017 Food & Quarter 64 31 0 6 0 0 0 94 6 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Department of National Defence 68 17 6 3 3 1 3 88 6 12628
2017 Canadian Army (CA) 66 18 6 3 2 0 5 89 5 1325
2017 3rd Canadian Division 68 15 6 3 2 0 5 88 6 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 79 9 4 2 2 0 4 92 4 72
2017 Food & Quarter 94 0 0 0 6 0 0 94 6 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Department of National Defence 54 28 10 3 2 0 2 84 5 12596
2017 Canadian Army (CA) 55 28 10 2 1 0 3 86 4 1324
2017 3rd Canadian Division 57 25 8 4 1 0 4 87 6 324
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 61 32 3 2 0 0 1 95 2 72
2017 Food & Quarter 68 26 6 0 0 0 0 94 0 12

Question 84. Overall, my level of work-related stress is

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Department of National Defence 16 31 35 12 5 0 0 48 17 12663
2017 Canadian Army (CA) 19 31 34 9 5 1 0 51 14 1331
2017 3rd Canadian Division 19 34 32 9 5 0 0 53 15 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 14 38 37 7 4 0 0 52 11 73
2017 Food & Quarter 6 27 51 10 6 0 0 33 16 12

Question 85. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Department of National Defence 8 18 38 23 12 0 1 36 26 12585
2017 Canadian Army (CA) 8 16 37 22 16 0 1 39 24 1324
2017 3rd Canadian Division 9 16 38 20 15 1 0 36 26 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 8 15 40 24 13 0 0 37 23 73
2017 Food & Quarter 10 6 52 26 6 0 0 32 16 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Department of National Defence 23 38 19 9 6 3 0 64 16 12617
2017 Canadian Army (CA) 22 38 19 9 6 4 1 64 16 1321
2017 3rd Canadian Division 19 32 22 12 9 5 1 54 23 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 23 26 21 15 9 4 0 52 26 73
2017 Food & Quarter 11 32 31 0 16 10 0 48 18 12

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Department of National Defence 20 37 19 13 9 2 0 58 23 12635
2017 Canadian Army (CA) 18 39 20 13 8 2 0 58 21 1327
2017 3rd Canadian Division 17 33 19 16 12 4 0 52 28 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 17 25 25 15 15 3 0 43 31 73
2017 Food & Quarter 11 26 20 16 16 10 0 42 36 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 17 83 173939
2017 Department of National Defence 15 85 12632
2017 Canadian Army (CA) 15 85 1328
2017 3rd Canadian Division 19 81 325
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 23 77 73

Question 89. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 78 22 29537
2017 Department of National Defence 75 25 1950
2017 Canadian Army (CA) 74 26 193
2017 3rd Canadian Division 72 28 58
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 56 44 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Department of National Defence 45 35 7 7 5 0 0 81 12 1479
2017 Canadian Army (CA) 43 36 7 7 6 0 1 80 13 144
2017 3rd Canadian Division 42 36 9 4 10 0 0 78 13 42
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 14 34 20 17 16 0 0 48 32 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Department of National Defence 26 23 21 13 15 3 1 26 74 12649
2017 Canadian Army (CA) 30 21 21 13 13 2 1 31 69 1329
2017 3rd Canadian Division 28 25 22 10 12 2 1 29 71 326
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 26 26 22 12 11 0 3 27 73 73
2017 Food & Quarter 27 0 42 10 20 0 0 27 73 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 22 111807
2017 Department of National Defence 18 8729
2017 Canadian Army (CA) 15 859
2017 3rd Canadian Division 14 223
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 12 52

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 34 111807
2017 Department of National Defence 29 8729
2017 Canadian Army (CA) 23 859
2017 3rd Canadian Division 17 223
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 15 52

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 18 111807
2017 Department of National Defence 14 8729
2017 Canadian Army (CA) 12 859
2017 3rd Canadian Division 9 223
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 9 52

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2017 Public Service 47 111807
2017 Department of National Defence 46 8729
2017 Canadian Army (CA) 41 859
2017 3rd Canadian Division 43 223
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 38 52

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2017 Public Service 6 111807
2017 Department of National Defence 5 8729
2017 Canadian Army (CA) 5 859
2017 3rd Canadian Division 5 223
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 1 52

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Organization
(%)
Total responses
2017 Public Service 40 111807
2017 Department of National Defence 47 8729
2017 Canadian Army (CA) 53 859
2017 3rd Canadian Division 58 223
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 58 52

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Department of National Defence 7 41 18 12 4 19 8605
2017 Canadian Army (CA) 8 41 18 12 3 18 846
2017 3rd Canadian Division 6 42 19 13 4 16 221
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 9 37 13 18 2 20 50

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Department of National Defence 10 20 17 17 25 2 8 34 47 8805
2017 Canadian Army (CA) 8 23 20 15 23 2 9 34 43 870
2017 3rd Canadian Division 12 22 20 15 23 2 6 37 41 224
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 17 11 29 15 18 1 9 31 36 52

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Department of National Defence 3 9 13 17 49 2 6 13 72 8795
2017 Canadian Army (CA) 3 10 14 17 46 2 7 14 70 867
2017 3rd Canadian Division 4 9 16 16 43 5 6 15 67 223
2017 3rd Canadian Division Support Base Edmonton, Detachment Wainwright 4 11 22 12 36 6 11 17 57 51
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