2017 Public Service Employee Survey Results for 5th Canadian Division Support Base Gagetown

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Department of National Defence 29 47 6 13 6 0 0 76 19 12663
2017 Canadian Army (CA) 28 47 6 13 6 0 0 75 19 1330
2017 5th Canadian Division 26 44 5 16 7 0 0 71 24 219
2017 5th Canadian Division Support Base Gagetown 24 45 6 18 7 0 0 69 25 186

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Department of National Defence 63 25 6 3 2 1 1 89 5 12633
2017 Canadian Army (CA) 57 30 5 3 2 1 1 89 6 1325
2017 5th Canadian Division 63 26 4 3 2 1 1 90 5 219
2017 5th Canadian Division Support Base Gagetown 60 27 5 4 2 1 1 89 6 186

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Department of National Defence 64 20 6 5 3 0 1 86 8 12653
2017 Canadian Army (CA) 63 26 5 3 2 0 1 90 5 1326
2017 5th Canadian Division 73 19 4 2 1 0 1 93 2 219
2017 5th Canadian Division Support Base Gagetown 73 19 5 2 1 0 1 93 2 186

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Department of National Defence 37 37 8 11 6 0 0 74 18 12638
2017 Canadian Army (CA) 31 40 11 11 8 0 0 71 19 1325
2017 5th Canadian Division 38 34 8 9 10 0 0 72 20 218
2017 5th Canadian Division Support Base Gagetown 36 34 9 9 11 0 0 71 20 185

Question 5. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Department of National Defence 26 38 12 15 9 0 0 64 24 12642
2017 Canadian Army (CA) 22 40 13 16 9 0 0 62 25 1324
2017 5th Canadian Division 24 39 12 16 8 0 0 64 24 218
2017 5th Canadian Division Support Base Gagetown 22 41 12 17 7 0 0 63 25 185

Question 6. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Department of National Defence 45 38 10 5 3 0 0 83 8 12626
2017 Canadian Army (CA) 44 38 11 4 3 0 0 82 7 1326
2017 5th Canadian Division 47 36 7 5 3 0 0 84 8 218
2017 5th Canadian Division Support Base Gagetown 49 35 8 6 2 0 0 84 8 186

Question 7. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Department of National Defence 52 34 6 5 3 0 0 87 7 12624
2017 Canadian Army (CA) 54 33 6 4 3 0 0 87 7 1324
2017 5th Canadian Division 58 28 5 4 5 0 0 86 9 219
2017 5th Canadian Division Support Base Gagetown 58 27 6 4 5 0 0 85 9 187

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Department of National Defence 43 39 7 7 3 0 0 82 10 12609
2017 Canadian Army (CA) 38 42 9 8 3 0 0 80 11 1327
2017 5th Canadian Division 41 39 7 10 3 0 0 81 13 219
2017 5th Canadian Division Support Base Gagetown 41 40 6 10 3 0 0 81 13 187

Question 9. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Department of National Defence 42 34 11 8 5 0 1 76 12 12624
2017 Canadian Army (CA) 38 38 12 8 5 0 1 76 12 1327
2017 5th Canadian Division 41 35 11 8 5 0 0 76 13 219
2017 5th Canadian Division Support Base Gagetown 38 36 12 8 6 0 0 75 13 187

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Department of National Defence 30 24 12 10 12 2 10 61 26 12620
2017 Canadian Army (CA) 29 25 13 8 13 1 11 60 24 1326
2017 5th Canadian Division 31 20 19 7 8 3 13 60 18 219
2017 5th Canadian Division Support Base Gagetown 30 19 18 8 9 3 13 59 19 187

Question 11. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Department of National Defence 34 43 11 7 4 0 0 77 12 12638
2017 Canadian Army (CA) 33 44 12 7 4 0 0 77 11 1329
2017 5th Canadian Division 32 43 13 7 4 0 0 76 11 219
2017 5th Canadian Division Support Base Gagetown 31 44 14 8 4 0 0 75 11 186

Question 12. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Department of National Defence 23 34 18 14 11 0 0 57 25 12636
2017 Canadian Army (CA) 21 33 18 15 12 0 0 54 27 1328
2017 5th Canadian Division 20 34 19 15 11 0 0 53 27 219
2017 5th Canadian Division Support Base Gagetown 18 34 19 17 11 0 0 53 29 186

Question 13. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Department of National Defence 28 41 14 11 6 0 0 68 18 12632
2017 Canadian Army (CA) 28 40 16 10 6 0 0 68 16 1327
2017 5th Canadian Division 32 40 12 11 5 0 0 72 16 219
2017 5th Canadian Division Support Base Gagetown 30 40 12 11 6 0 0 71 17 186

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Department of National Defence 40 40 11 5 3 0 0 81 9 12632
2017 Canadian Army (CA) 38 40 12 5 4 0 0 79 9 1328
2017 5th Canadian Division 39 42 12 4 3 0 0 81 7 218
2017 5th Canadian Division Support Base Gagetown 38 43 12 4 3 0 0 81 7 185

Question 15. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Department of National Defence 28 36 15 11 9 0 0 65 20 12610
2017 Canadian Army (CA) 25 36 17 12 10 0 0 60 22 1324
2017 5th Canadian Division 23 37 17 12 10 0 0 61 22 216
2017 5th Canadian Division Support Base Gagetown 23 36 19 12 9 0 0 60 22 184

Question 16. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Department of National Defence 57 32 7 2 1 0 0 89 4 12589
2017 Canadian Army (CA) 58 32 7 2 1 0 0 90 3 1319
2017 5th Canadian Division 65 27 4 2 2 0 0 93 4 218
2017 5th Canadian Division Support Base Gagetown 65 27 4 2 2 0 0 93 4 185

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Department of National Defence 30 40 12 11 7 0 0 70 18 12571
2017 Canadian Army (CA) 29 38 13 12 8 0 0 67 20 1316
2017 5th Canadian Division 30 38 11 12 9 0 0 68 21 218
2017 5th Canadian Division Support Base Gagetown 28 39 9 13 10 0 0 67 23 185

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Department of National Defence 33 35 14 10 7 0 0 69 17 12581
2017 Canadian Army (CA) 31 34 16 11 7 0 0 66 18 1318
2017 5th Canadian Division 34 35 14 10 7 0 0 69 16 217
2017 5th Canadian Division Support Base Gagetown 33 34 15 11 7 0 0 67 18 184

Question 19. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Department of National Defence 31 37 15 10 7 0 0 68 18 12581
2017 Canadian Army (CA) 29 36 18 10 7 1 0 65 17 1319
2017 5th Canadian Division 32 33 14 13 7 0 0 65 20 218
2017 5th Canadian Division Support Base Gagetown 30 34 14 14 8 0 0 64 21 185

Question 20. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Department of National Defence 44 37 11 5 3 0 0 81 8 12564
2017 Canadian Army (CA) 46 36 10 5 3 0 0 82 8 1315
2017 5th Canadian Division 51 35 8 5 2 0 0 85 7 217
2017 5th Canadian Division Support Base Gagetown 50 35 8 5 1 0 0 86 6 184

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Department of National Defence 38 34 15 7 4 0 1 73 11 12646
2017 Canadian Army (CA) 46 32 13 5 2 0 1 79 8 1329
2017 5th Canadian Division 50 29 12 4 2 0 1 81 7 220
2017 5th Canadian Division Support Base Gagetown 51 29 13 4 3 0 1 80 7 187

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Department of National Defence 11 26 34 17 8 1 3 27 38 12571
2017 Canadian Army (CA) 11 27 33 17 9 1 2 26 40 1322
2017 5th Canadian Division 10 25 32 16 13 1 2 31 36 220
2017 5th Canadian Division Support Base Gagetown 10 26 33 15 13 1 2 28 37 187

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Department of National Defence 12 21 29 20 13 2 3 35 35 12517
2017 Canadian Army (CA) 13 23 31 18 12 1 3 31 37 1321
2017 5th Canadian Division 9 19 31 17 19 2 3 37 30 220
2017 5th Canadian Division Support Base Gagetown 9 21 33 15 18 2 3 35 31 187

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Department of National Defence 22 27 26 12 8 1 3 21 51 12554
2017 Canadian Army (CA) 21 27 27 12 8 1 3 21 51 1320
2017 5th Canadian Division 19 24 27 14 11 3 2 26 45 219
2017 5th Canadian Division Support Base Gagetown 20 26 28 14 9 2 2 23 48 187

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Department of National Defence 6 14 31 28 16 1 4 46 21 12467
2017 Canadian Army (CA) 6 11 31 31 17 1 3 49 18 1313
2017 5th Canadian Division 5 9 24 34 22 3 3 60 14 218
2017 5th Canadian Division Support Base Gagetown 5 10 25 33 21 3 4 58 16 185

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Department of National Defence 18 23 27 17 11 1 3 29 43 12564
2017 Canadian Army (CA) 19 23 27 16 12 1 3 29 43 1319
2017 5th Canadian Division 19 18 29 17 16 0 2 33 38 219
2017 5th Canadian Division Support Base Gagetown 20 20 28 14 16 0 1 31 41 186

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Department of National Defence 12 19 25 21 15 2 5 39 34 12543
2017 Canadian Army (CA) 17 21 22 20 14 2 5 36 40 1322
2017 5th Canadian Division 15 22 22 16 20 2 3 38 39 219
2017 5th Canadian Division Support Base Gagetown 16 21 23 15 20 2 3 37 38 186

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Department of National Defence 19 23 29 14 8 2 4 23 45 12554
2017 Canadian Army (CA) 15 27 28 14 10 3 4 26 45 1322
2017 5th Canadian Division 17 28 19 13 16 3 3 31 48 219
2017 5th Canadian Division Support Base Gagetown 19 29 19 13 15 2 3 29 51 186
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Department of National Defence 66 16 8 3 3 0 4 86 6 12647
2017 Canadian Army (CA) 66 18 7 2 2 1 5 89 4 1326
2017 5th Canadian Division 70 14 7 2 2 1 4 88 4 220
2017 5th Canadian Division Support Base Gagetown 69 14 7 2 2 0 5 88 5 187

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Department of National Defence 23 33 17 12 11 3 2 58 24 12641
2017 Canadian Army (CA) 20 35 19 12 12 2 1 56 24 1328
2017 5th Canadian Division 25 33 16 12 12 2 1 60 24 220
2017 5th Canadian Division Support Base Gagetown 21 36 14 14 13 2 1 59 27 187

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Department of National Defence 34 32 12 11 10 1 0 67 21 12641
2017 Canadian Army (CA) 29 33 14 12 11 0 0 63 23 1326
2017 5th Canadian Division 29 32 13 12 13 0 0 61 25 219
2017 5th Canadian Division Support Base Gagetown 25 34 14 14 12 0 0 60 26 186

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Department of National Defence 22 34 15 15 11 1 1 58 27 12636
2017 Canadian Army (CA) 17 32 18 17 14 1 1 50 31 1324
2017 5th Canadian Division 15 31 15 19 18 0 1 46 38 220
2017 5th Canadian Division Support Base Gagetown 13 31 14 21 20 0 0 45 41 187

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Department of National Defence 21 28 16 14 12 7 1 53 29 12646
2017 Canadian Army (CA) 14 28 19 16 14 7 2 46 33 1329
2017 5th Canadian Division 12 23 18 18 20 8 1 38 42 219
2017 5th Canadian Division Support Base Gagetown 12 22 17 21 21 8 0 37 45 187

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Department of National Defence 9 20 19 20 19 10 2 34 44 12643
2017 Canadian Army (CA) 7 21 21 22 20 7 2 30 46 1329
2017 5th Canadian Division 6 19 18 26 23 7 1 28 52 219
2017 5th Canadian Division Support Base Gagetown 6 20 17 25 24 7 0 28 54 187

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Department of National Defence 33 41 11 9 5 0 0 74 14 12618
2017 Canadian Army (CA) 25 46 13 10 5 0 0 72 15 1326
2017 5th Canadian Division 22 44 15 13 6 0 0 67 19 218
2017 5th Canadian Division Support Base Gagetown 21 42 16 15 5 0 0 64 20 186
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Department of National Defence 33 36 15 9 7 0 0 69 16 12652
2017 Canadian Army (CA) 26 39 17 9 8 0 0 65 18 1328
2017 5th Canadian Division 26 35 20 8 10 1 0 61 18 219
2017 5th Canadian Division Support Base Gagetown 27 34 20 7 11 0 0 61 19 186

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Department of National Defence 38 32 14 8 6 2 1 72 14 12650
2017 Canadian Army (CA) 30 34 18 9 7 1 0 66 16 1328
2017 5th Canadian Division 32 31 17 9 8 2 0 65 18 220
2017 5th Canadian Division Support Base Gagetown 30 32 17 10 9 1 0 63 19 187

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Department of National Defence 37 34 12 9 7 1 0 72 16 12647
2017 Canadian Army (CA) 29 38 14 11 8 0 0 67 19 1329
2017 5th Canadian Division 28 37 13 12 9 1 1 66 21 220
2017 5th Canadian Division Support Base Gagetown 27 37 14 11 10 0 0 65 21 187

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Department of National Defence 74 14 5 2 2 0 3 91 4 12625
2017 Canadian Army (CA) 72 18 5 1 2 0 2 92 3 1325
2017 5th Canadian Division 71 18 5 1 2 0 2 91 3 218
2017 5th Canadian Division Support Base Gagetown 71 20 4 1 2 0 2 92 3 186

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Department of National Defence 43 25 10 5 7 3 7 75 13 12623
2017 Canadian Army (CA) 33 23 14 6 8 5 11 67 16 1322
2017 5th Canadian Division 28 20 14 8 9 6 15 61 21 217
2017 5th Canadian Division Support Base Gagetown 25 21 15 9 10 5 15 58 23 184

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Department of National Defence 49 30 9 6 5 1 0 79 11 12615
2017 Canadian Army (CA) 40 35 10 6 7 1 0 76 13 1325
2017 5th Canadian Division 41 31 10 10 6 2 0 74 16 217
2017 5th Canadian Division Support Base Gagetown 41 32 9 10 7 2 0 74 17 185

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Department of National Defence 47 28 13 5 5 1 0 76 11 12629
2017 Canadian Army (CA) 37 33 15 7 7 2 0 71 14 1327
2017 5th Canadian Division 36 31 16 8 6 1 1 68 15 218
2017 5th Canadian Division Support Base Gagetown 35 33 15 8 7 1 0 69 16 185

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Department of National Defence 44 29 12 7 7 0 0 74 14 12590
2017 Canadian Army (CA) 36 34 14 8 7 0 0 71 15 1319
2017 5th Canadian Division 34 33 12 12 7 1 0 68 19 217
2017 5th Canadian Division Support Base Gagetown 34 32 13 12 8 1 0 67 20 184
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Department of National Defence 22 37 16 12 6 2 5 63 20 3293
2017 Canadian Army (CA) 19 43 15 13 5 2 4 65 19 257
2017 5th Canadian Division 13 39 19 13 10 6 0 56 25 32
2017 5th Canadian Division Support Base Gagetown 14 39 15 14 11 7 0 57 26 29

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Department of National Defence 26 33 17 11 9 4 0 62 21 12660
2017 Canadian Army (CA) 23 35 17 11 9 4 1 61 21 1330
2017 5th Canadian Division 21 35 15 12 11 4 1 60 24 220
2017 5th Canadian Division Support Base Gagetown 20 36 16 12 12 3 0 58 25 187

Question 41. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Department of National Defence 22 31 18 15 12 2 0 55 27 12657
2017 Canadian Army (CA) 19 32 20 15 11 2 0 52 27 1329
2017 5th Canadian Division 19 30 20 16 14 1 0 49 31 219
2017 5th Canadian Division Support Base Gagetown 17 29 21 18 15 0 0 46 33 186

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Department of National Defence 15 29 20 18 14 3 0 46 33 12653
2017 Canadian Army (CA) 13 30 23 19 12 3 0 44 32 1328
2017 5th Canadian Division 13 26 19 21 18 3 0 40 41 220
2017 5th Canadian Division Support Base Gagetown 12 25 20 21 20 3 0 37 42 187

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Department of National Defence 18 25 19 15 18 5 0 45 35 12649
2017 Canadian Army (CA) 15 24 20 16 18 6 0 41 37 1326
2017 5th Canadian Division 16 27 16 16 19 6 0 46 37 218
2017 5th Canadian Division Support Base Gagetown 15 27 16 16 20 5 0 44 39 185

Question 44. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Department of National Defence 14 30 18 19 16 2 0 45 36 12630
2017 Canadian Army (CA) 12 28 21 20 16 2 0 42 37 1323
2017 5th Canadian Division 15 23 15 24 21 2 0 38 46 219
2017 5th Canadian Division Support Base Gagetown 13 22 15 25 24 1 0 35 50 186
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Department of National Defence 22 39 19 12 7 1 0 62 19 12636
2017 Canadian Army (CA) 19 40 22 12 6 1 0 59 18 1327
2017 5th Canadian Division 19 39 17 14 11 0 0 58 25 220
2017 5th Canadian Division Support Base Gagetown 18 39 16 15 12 0 0 57 27 187

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Department of National Defence 31 41 16 5 3 2 1 75 8 12622
2017 Canadian Army (CA) 25 42 20 6 3 3 1 70 9 1327
2017 5th Canadian Division 26 42 19 7 3 2 1 70 11 220
2017 5th Canadian Division Support Base Gagetown 25 41 20 7 4 2 1 68 12 187

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Department of National Defence 33 38 13 8 5 2 1 73 14 12616
2017 Canadian Army (CA) 28 41 14 9 5 2 0 71 14 1323
2017 5th Canadian Division 32 39 12 7 7 2 0 73 15 219
2017 5th Canadian Division Support Base Gagetown 31 39 11 8 8 2 0 72 17 186

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Department of National Defence 29 36 17 8 6 2 1 67 15 12621
2017 Canadian Army (CA) 25 36 19 10 6 2 1 63 17 1324
2017 5th Canadian Division 28 36 18 12 5 1 1 65 17 220
2017 5th Canadian Division Support Base Gagetown 27 37 18 12 5 1 0 64 17 187

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Department of National Defence 22 29 17 13 12 6 1 55 27 12603
2017 Canadian Army (CA) 21 31 18 13 12 5 1 55 26 1322
2017 5th Canadian Division 26 29 15 11 11 9 0 60 24 219
2017 5th Canadian Division Support Base Gagetown 24 29 16 11 11 8 0 58 24 186

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Department of National Defence 58 20 10 3 2 1 6 83 6 12651
2017 Canadian Army (CA) 57 23 10 2 2 2 6 86 4 1329
2017 5th Canadian Division 59 21 11 1 2 2 4 85 3 220
2017 5th Canadian Division Support Base Gagetown 60 21 11 1 2 1 3 85 3 187

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Department of National Defence 62 21 8 2 2 2 3 88 4 12649
2017 Canadian Army (CA) 57 24 10 2 2 2 3 86 4 1328
2017 5th Canadian Division 61 22 12 1 1 1 1 86 2 220
2017 5th Canadian Division Support Base Gagetown 60 22 13 1 1 1 2 84 2 187

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Department of National Defence 22 33 17 14 12 2 1 56 27 12652
2017 Canadian Army (CA) 19 33 18 16 13 2 1 53 29 1329
2017 5th Canadian Division 20 24 17 20 15 4 0 47 36 220
2017 5th Canadian Division Support Base Gagetown 19 25 17 20 15 4 0 46 37 187

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Department of National Defence 15 24 15 16 22 2 5 43 41 12651
2017 Canadian Army (CA) 9 19 16 18 28 2 8 31 51 1330
2017 5th Canadian Division 11 18 16 15 30 3 8 32 50 220
2017 5th Canadian Division Support Base Gagetown 11 17 16 16 29 3 7 32 50 187

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Department of National Defence 20 38 21 11 7 3 0 60 19 12659
2017 Canadian Army (CA) 16 38 23 13 8 3 0 56 21 1329
2017 5th Canadian Division 16 36 19 17 9 2 1 54 27 220
2017 5th Canadian Division Support Base Gagetown 16 34 20 17 10 2 0 51 28 187

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Department of National Defence 34 35 18 5 3 3 1 73 8 12641
2017 Canadian Army (CA) 30 37 20 6 3 3 1 70 10 1327
2017 5th Canadian Division 32 41 16 5 4 2 1 75 9 218
2017 5th Canadian Division Support Base Gagetown 31 41 16 4 5 3 0 74 9 185

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Department of National Defence 34 41 15 6 3 2 0 76 9 12620
2017 Canadian Army (CA) 28 43 16 7 3 2 0 73 10 1320
2017 5th Canadian Division 30 43 15 6 3 2 0 75 10 219
2017 5th Canadian Division Support Base Gagetown 29 41 18 7 3 2 0 72 10 186

Question 57. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Department of National Defence 41 39 10 6 4 0 0 81 9 12637
2017 Canadian Army (CA) 37 41 12 6 4 1 0 79 10 1320
2017 5th Canadian Division 41 38 10 6 5 0 0 79 11 219
2017 5th Canadian Division Support Base Gagetown 38 39 12 6 5 0 0 77 11 186

Question 58. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Department of National Defence 34 33 17 9 7 1 0 67 16 12624
2017 Canadian Army (CA) 29 35 18 10 7 1 0 65 16 1321
2017 5th Canadian Division 35 31 16 9 8 1 0 67 17 218
2017 5th Canadian Division Support Base Gagetown 33 32 17 9 8 0 0 65 18 185

Question 59. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Department of National Defence 32 36 16 10 6 0 0 68 16 12626
2017 Canadian Army (CA) 28 37 18 10 6 1 0 66 16 1324
2017 5th Canadian Division 35 32 17 9 7 0 0 68 16 219
2017 5th Canadian Division Support Base Gagetown 33 32 19 9 7 0 0 65 16 186

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Department of National Defence 33 27 18 11 8 3 1 62 20 12626
2017 Canadian Army (CA) 31 26 20 12 8 3 0 59 20 1325
2017 5th Canadian Division 31 28 17 11 10 2 1 60 22 219
2017 5th Canadian Division Support Base Gagetown 31 27 18 12 9 2 1 59 22 186
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Public Service 26 40 34 174196
2017 Department of National Defence 24 46 30 12659
2017 Canadian Army (CA) 18 53 29 1330
2017 5th Canadian Division 15 56 29 220
2017 5th Canadian Division Support Base Gagetown 16 56 28 187

Question 62. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Department of National Defence 31 26 25 5 6 7 3110
2017 Canadian Army (CA) 37 25 20 7 3 9 257
2017 5th Canadian Division 35 35 16 3 2 8 36
2017 5th Canadian Division Support Base Gagetown 35 39 16 4 0 6 32
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 18 82 173948
2017 Department of National Defence 18 82 12626
2017 Canadian Army (CA) 18 82 1329
2017 5th Canadian Division 17 83 219
2017 5th Canadian Division Support Base Gagetown 17 83 186

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 51 30018
2017 Department of National Defence 52 2198
2017 Canadian Army (CA) 54 235
2017 5th Canadian Division 54 34
2017 5th Canadian Division Support Base Gagetown 54 30

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 63 30018
2017 Department of National Defence 63 2198
2017 Canadian Army (CA) 64 235
2017 5th Canadian Division 63 34
2017 5th Canadian Division Support Base Gagetown 65 30

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30018
2017 Department of National Defence 7 2198
2017 Canadian Army (CA) 6 235

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 5 30018
2017 Department of National Defence 0 2198
2017 Canadian Army (CA) 0 235
2017 5th Canadian Division 0 34
2017 5th Canadian Division Support Base Gagetown 0 30

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 6 30018
2017 Department of National Defence 7 2198
2017 Canadian Army (CA) 6 235

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30018
2017 Department of National Defence 4 2198
2017 Canadian Army (CA) 4 235
2017 5th Canadian Division Support Base Gagetown 0 30

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 4 30018
2017 Department of National Defence 6 2198
2017 Canadian Army (CA) 7 235

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Department of National Defence 42 2199
2017 Canadian Army (CA) 44 235
2017 5th Canadian Division 47 34
2017 5th Canadian Division Support Base Gagetown 48 30

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Organization
(%)		 Total responses
2017 Public Service 40 30045
2017 Department of National Defence 40 2199
2017 Canadian Army (CA) 41 235
2017 5th Canadian Division 47 34
2017 5th Canadian Division Support Base Gagetown 45 30

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Organization
(%)		 Total responses
2017 Public Service 45 30045
2017 Department of National Defence 45 2199
2017 Canadian Army (CA) 49 235
2017 5th Canadian Division 50 34
2017 5th Canadian Division Support Base Gagetown 51 30

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Department of National Defence 40 2199
2017 Canadian Army (CA) 44 235
2017 5th Canadian Division 37 34
2017 5th Canadian Division Support Base Gagetown 34 30

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Organization
(%)		 Total responses
2017 Public Service 30 30045
2017 Department of National Defence 31 2199
2017 Canadian Army (CA) 33 235
2017 5th Canadian Division 24 34
2017 5th Canadian Division Support Base Gagetown 19 30

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Organization
(%)		 Total responses
2017 Public Service 57 30045
2017 Department of National Defence 56 2199
2017 Canadian Army (CA) 58 235
2017 5th Canadian Division 61 34
2017 5th Canadian Division Support Base Gagetown 62 30

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Organization
(%)		 Total responses
2017 Public Service 36 30045
2017 Department of National Defence 37 2199
2017 Canadian Army (CA) 33 235
2017 5th Canadian Division 40 34
2017 5th Canadian Division Support Base Gagetown 40 30

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Organization
(%)		 Total responses
2017 Public Service 2 30045
2017 Department of National Defence 2 2199

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2017 Public Service 10 30045
2017 Department of National Defence 10 2199
2017 Canadian Army (CA) 10 235

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Organization
(%)		 Total responses
2017 Public Service 13 30045
2017 Department of National Defence 15 2199
2017 Canadian Army (CA) 16 235
2017 5th Canadian Division 17 34
2017 5th Canadian Division Support Base Gagetown 17 30

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Organization
(%)		 Total responses
2017 Public Service 48 30045
2017 Department of National Defence 48 2199
2017 Canadian Army (CA) 48 235
2017 5th Canadian Division 58 34
2017 5th Canadian Division Support Base Gagetown 59 30

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30045
2017 Department of National Defence 32 2199
2017 Canadian Army (CA) 31 235
2017 5th Canadian Division 39 34
2017 5th Canadian Division Support Base Gagetown 38 30

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30045
2017 Department of National Defence 15 2199
2017 Canadian Army (CA) 15 235
2017 5th Canadian Division 16 34
2017 5th Canadian Division Support Base Gagetown 16 30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 52 30031
2017 Department of National Defence 54 2199
2017 Canadian Army (CA) 54 235
2017 5th Canadian Division 51 34
2017 5th Canadian Division Support Base Gagetown 48 30

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30031
2017 Department of National Defence 28 2199
2017 Canadian Army (CA) 27 235
2017 5th Canadian Division 14 34

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30031
2017 Department of National Defence 10 2199
2017 Canadian Army (CA) 12 235
2017 5th Canadian Division Support Base Gagetown 0 30

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 22 30031
2017 Department of National Defence 25 2199
2017 Canadian Army (CA) 31 235
2017 5th Canadian Division 34 34
2017 5th Canadian Division Support Base Gagetown 29 30

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Department of National Defence 11 2199
2017 Canadian Army (CA) 18 235

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30031
2017 Department of National Defence 12 2199
2017 Canadian Army (CA) 15 235
2017 5th Canadian Division 14 34

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30031
2017 Department of National Defence 14 2199
2017 Canadian Army (CA) 13 235

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Department of National Defence 11 2199
2017 Canadian Army (CA) 11 235

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 25 30031
2017 Department of National Defence 23 2199
2017 Canadian Army (CA) 22 235
2017 5th Canadian Division 23 34
2017 5th Canadian Division Support Base Gagetown 25 30

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Department of National Defence 14 1926
2017 Canadian Army (CA) 16 200

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 17 27791
2017 Department of National Defence 17 1926
2017 Canadian Army (CA) 12 200

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Department of National Defence 11 1926
2017 Canadian Army (CA) 15 200
2017 5th Canadian Division 16 29
2017 5th Canadian Division Support Base Gagetown 17 27

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 27791
2017 Department of National Defence 8 1926
2017 Canadian Army (CA) 10 200

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Department of National Defence 13 1926
2017 Canadian Army (CA) 15 200
2017 5th Canadian Division 23 29
2017 5th Canadian Division Support Base Gagetown 20 27

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 27791
2017 Department of National Defence 14 1926
2017 Canadian Army (CA) 20 200
2017 5th Canadian Division 23 29
2017 5th Canadian Division Support Base Gagetown 24 27

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Department of National Defence 11 1926
2017 Canadian Army (CA) 8 200

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Department of National Defence 8 1926
2017 Canadian Army (CA) 4 200

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Department of National Defence 11 1926
2017 Canadian Army (CA) 10 200

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 26 27791
2017 Department of National Defence 23 1926
2017 Canadian Army (CA) 23 200
2017 5th Canadian Division 31 29
2017 5th Canadian Division Support Base Gagetown 31 27

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Department of National Defence 9 1926
2017 Canadian Army (CA) 8 200

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 45 27791
2017 Department of National Defence 39 1926
2017 Canadian Army (CA) 40 200
2017 5th Canadian Division 47 29
2017 5th Canadian Division Support Base Gagetown 50 27

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 27791
2017 Department of National Defence 2 1926

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 53 27791
2017 Department of National Defence 53 1926
2017 Canadian Army (CA) 51 200
2017 5th Canadian Division 55 29
2017 5th Canadian Division Support Base Gagetown 51 27

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 27791
2017 Department of National Defence 2 1926
2017 Canadian Army (CA) 4 200

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 27791
2017 Department of National Defence 14 1926
2017 Canadian Army (CA) 13 200

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 30021
2017 Department of National Defence 95 5 2194
2017 Canadian Army (CA) 96 4 234
2017 5th Canadian Division 100 0 33
2017 5th Canadian Division Support Base Gagetown 100 0 29

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Department of National Defence 20 26 20 9 8 14 4 56 20 12652
2017 Canadian Army (CA) 21 30 19 10 8 10 2 58 20 1329
2017 5th Canadian Division 28 25 16 9 10 11 0 60 22 220
2017 5th Canadian Division Support Base Gagetown 27 25 17 10 10 10 0 58 23 187

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Department of National Defence 34 34 16 7 6 3 1 71 13 12627
2017 Canadian Army (CA) 35 34 15 8 5 2 0 71 13 1323
2017 5th Canadian Division 41 32 11 8 6 2 0 75 14 219
2017 5th Canadian Division Support Base Gagetown 41 31 12 9 5 2 0 73 14 186
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Department of National Defence 33 48 9 4 2 1 3 85 6 12655
2017 Canadian Army (CA) 30 52 11 4 1 1 1 84 5 1329
2017 5th Canadian Division 35 52 9 1 2 1 1 88 3 220
2017 5th Canadian Division Support Base Gagetown 35 53 8 1 1 1 0 89 3 187

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Department of National Defence 12 28 23 10 7 14 6 50 21 12631
2017 Canadian Army (CA) 12 32 24 10 6 11 5 51 20 1330
2017 5th Canadian Division 14 36 20 9 6 13 3 59 17 220
2017 5th Canadian Division Support Base Gagetown 15 39 19 9 5 11 2 62 16 187

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Department of National Defence 38 35 11 5 3 5 3 80 8 12653
2017 Canadian Army (CA) 33 39 12 8 4 4 1 75 12 1329
2017 5th Canadian Division 35 41 7 7 4 5 1 81 12 220
2017 5th Canadian Division Support Base Gagetown 34 45 5 7 4 5 0 82 12 187

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Department of National Defence 31 35 14 7 5 6 3 72 13 12630
2017 Canadian Army (CA) 28 40 14 9 5 4 1 72 14 1325
2017 5th Canadian Division 26 40 13 10 6 5 1 70 16 218
2017 5th Canadian Division Support Base Gagetown 23 43 12 10 6 5 0 70 17 185
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 8 92 173800
2017 Department of National Defence 7 93 12617
2017 Canadian Army (CA) 7 93 1325
2017 5th Canadian Division 6 94 218
2017 5th Canadian Division Support Base Gagetown 5 95 185

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 38 13842
2017 Department of National Defence 43 861
2017 Canadian Army (CA) 47 95
2017 5th Canadian Division 58 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 79 13842
2017 Department of National Defence 78 861
2017 Canadian Army (CA) 80 95
2017 5th Canadian Division 83 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Department of National Defence 5 861
2017 5th Canadian Division 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Canadian Army (CA) 0 95
2017 5th Canadian Division 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Department of National Defence 9 861
2017 Canadian Army (CA) 8 95
2017 5th Canadian Division 0 12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13842
2017 Department of National Defence 5 861
2017 5th Canadian Division 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Department of National Defence 9 861
2017 Canadian Army (CA) 5 95
2017 5th Canadian Division 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Organization
(%)		 Total responses
2017 Public Service 24 13782
2017 Department of National Defence 15 857
2017 Canadian Army (CA) 10 95
2017 5th Canadian Division 0 12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13782
2017 Department of National Defence 14 857
2017 Canadian Army (CA) 13 95

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Organization
(%)		 Total responses
2017 Public Service 14 13782
2017 Department of National Defence 9 857
2017 Canadian Army (CA) 7 95
2017 5th Canadian Division 0 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13782
2017 Department of National Defence 5 857
2017 5th Canadian Division 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Organization
(%)		 Total responses
2017 Public Service 25 13782
2017 Department of National Defence 25 857
2017 Canadian Army (CA) 20 95
2017 5th Canadian Division 0 12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Organization
(%)		 Total responses
2017 Public Service 30 13782
2017 Department of National Defence 30 857
2017 Canadian Army (CA) 24 95

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13782
2017 Department of National Defence 3 857
2017 5th Canadian Division 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2017 Public Service 2 13782
2017 Department of National Defence 2 857
2017 5th Canadian Division 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13782
2017 Department of National Defence 7 857
2017 Canadian Army (CA) 9 95

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Department of National Defence 13 857
2017 Canadian Army (CA) 13 95

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2017 Public Service 1 13782
2017 Department of National Defence 1 857
2017 5th Canadian Division 0 12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Department of National Defence 19 857
2017 Canadian Army (CA) 24 95
2017 5th Canadian Division 59 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2017 Public Service 0 13782
2017 Department of National Defence 1 857

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 20 13782
2017 Department of National Defence 25 857
2017 Canadian Army (CA) 29 95

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 31 13844
2017 Department of National Defence 34 866
2017 Canadian Army (CA) 46 95

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13844
2017 Department of National Defence 20 866
2017 Canadian Army (CA) 28 95

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Department of National Defence 9 866
2017 Canadian Army (CA) 12 95

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13844
2017 Department of National Defence 24 866
2017 Canadian Army (CA) 35 95
2017 5th Canadian Division 38 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Department of National Defence 8 866
2017 Canadian Army (CA) 11 95

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13844
2017 Department of National Defence 11 866
2017 Canadian Army (CA) 16 95

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13844
2017 Department of National Defence 10 866
2017 Canadian Army (CA) 13 95

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13844
2017 Department of National Defence 7 866
2017 Canadian Army (CA) 10 95
2017 5th Canadian Division 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 48 13844
2017 Department of National Defence 43 866
2017 Canadian Army (CA) 31 95

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 12884
2017 Department of National Defence 8 767
2017 Canadian Army (CA) 14 79

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Department of National Defence 15 767
2017 Canadian Army (CA) 8 79
2017 5th Canadian Division 0 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2017 Department of National Defence 7 767
2017 Canadian Army (CA) 11 79

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Department of National Defence 3 767
2017 5th Canadian Division 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Department of National Defence 5 767
2017 5th Canadian Division 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2017 Department of National Defence 8 767
2017 Canadian Army (CA) 9 79
2017 5th Canadian Division 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 12884
2017 Department of National Defence 8 767
2017 Canadian Army (CA) 8 79
2017 5th Canadian Division 0 11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Department of National Defence 9 767
2017 5th Canadian Division 0 11

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Department of National Defence 13 767
2017 Canadian Army (CA) 10 79

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 24 12884
2017 Department of National Defence 25 767
2017 Canadian Army (CA) 25 79

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Department of National Defence 10 767
2017 Canadian Army (CA) 10 79
2017 5th Canadian Division 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 44 12884
2017 Department of National Defence 41 767
2017 Canadian Army (CA) 43 79
2017 5th Canadian Division 55 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 12884
2017 Department of National Defence 3 767

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 61 12884
2017 Department of National Defence 64 767
2017 Canadian Army (CA) 57 79
2017 5th Canadian Division 64 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 12884
2017 Department of National Defence 2 767
2017 5th Canadian Division 0 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Department of National Defence 12 767
2017 Canadian Army (CA) 20 79

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 13875
2017 Department of National Defence 94 6 867
2017 Canadian Army (CA) 96 4 94
2017 5th Canadian Division 100 0 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Department of National Defence 22 25 22 4 4 19 5 61 10 12637
2017 Canadian Army (CA) 22 30 23 3 3 15 4 64 7 1330
2017 5th Canadian Division 25 29 26 1 2 16 1 64 4 220
2017 5th Canadian Division Support Base Gagetown 23 30 27 1 2 16 1 64 4 187

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Department of National Defence 34 34 17 4 3 7 1 74 8 12629
2017 Canadian Army (CA) 34 37 17 4 2 5 1 75 7 1329
2017 5th Canadian Division 40 34 14 4 3 4 0 77 8 220
2017 5th Canadian Division Support Base Gagetown 39 34 15 5 3 4 0 77 8 187
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Department of National Defence 20 22 20 15 21 0 1 43 36 12619
2017 Canadian Army (CA) 21 21 20 15 21 0 1 43 36 1326
2017 5th Canadian Division 29 26 17 12 15 0 0 55 28 220
2017 5th Canadian Division Support Base Gagetown 28 25 17 13 16 0 0 54 29 187

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Department of National Defence 24 29 24 13 9 0 1 53 22 12621
2017 Canadian Army (CA) 29 28 22 12 7 0 1 58 20 1324
2017 5th Canadian Division 36 31 15 11 5 0 0 68 17 220
2017 5th Canadian Division Support Base Gagetown 34 31 16 13 5 0 0 65 19 187

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Department of National Defence 31 30 20 10 5 0 2 63 16 12576
2017 Canadian Army (CA) 36 29 19 9 5 0 2 66 14 1322
2017 5th Canadian Division 48 29 11 8 2 0 2 79 10 218
2017 5th Canadian Division Support Base Gagetown 46 29 11 9 2 0 2 78 11 185

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Department of National Defence 20 23 21 17 16 1 2 44 34 12613
2017 Canadian Army (CA) 25 21 20 15 17 0 2 47 32 1325
2017 5th Canadian Division 36 21 16 10 16 0 1 57 27 218
2017 5th Canadian Division Support Base Gagetown 32 23 16 11 17 0 1 56 28 186

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Department of National Defence 49 23 11 4 3 1 10 80 8 12579
2017 Canadian Army (CA) 55 19 9 3 2 1 11 85 5 1320
2017 5th Canadian Division 69 13 7 2 1 1 7 89 3 219
2017 5th Canadian Division Support Base Gagetown 66 13 8 3 1 1 8 88 4 187

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Department of National Defence 37 31 18 8 5 0 1 69 13 12566
2017 Canadian Army (CA) 42 29 17 7 3 1 1 72 10 1322
2017 5th Canadian Division 47 28 15 6 3 2 0 76 9 218
2017 5th Canadian Division Support Base Gagetown 44 29 15 6 3 2 0 74 10 187

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Department of National Defence 29 32 21 10 5 1 1 63 16 12565
2017 Canadian Army (CA) 30 32 20 11 4 1 2 64 15 1324
2017 5th Canadian Division 33 36 14 10 5 0 2 70 15 217
2017 5th Canadian Division Support Base Gagetown 30 36 14 11 6 0 2 68 18 186

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Department of National Defence 24 31 23 13 7 0 1 56 21 12565
2017 Canadian Army (CA) 25 33 21 12 6 1 1 60 19 1323
2017 5th Canadian Division 29 37 16 10 6 1 1 67 17 218
2017 5th Canadian Division Support Base Gagetown 25 38 16 11 7 2 1 65 19 187

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Department of National Defence 30 30 19 12 7 0 1 62 19 12572
2017 Canadian Army (CA) 32 30 20 11 5 1 1 64 16 1324
2017 5th Canadian Division 39 32 13 10 3 1 1 73 14 218
2017 5th Canadian Division Support Base Gagetown 37 32 14 12 4 1 1 70 16 187

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Department of National Defence 34 31 18 9 5 1 2 67 14 12517
2017 Canadian Army (CA) 41 29 17 7 4 1 2 72 11 1316
2017 5th Canadian Division 51 27 12 5 2 1 2 80 7 215
2017 5th Canadian Division Support Base Gagetown 50 27 14 5 2 1 2 79 7 185

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Department of National Defence 53 27 12 5 2 0 1 81 7 12624
2017 Canadian Army (CA) 49 26 13 6 3 0 1 77 9 1327
2017 5th Canadian Division 50 28 10 9 3 0 0 78 12 219
2017 5th Canadian Division Support Base Gagetown 48 28 12 9 2 0 0 77 12 186

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Department of National Defence 70 15 6 4 3 1 2 87 7 12623
2017 Canadian Army (CA) 69 16 7 3 3 1 2 86 6 1327
2017 5th Canadian Division 72 15 8 3 1 0 0 88 4 220
2017 5th Canadian Division Support Base Gagetown 70 17 9 3 1 0 0 87 4 187

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Department of National Defence 51 29 10 5 3 0 1 82 7 12614
2017 Canadian Army (CA) 46 33 12 5 3 0 1 80 8 1326
2017 5th Canadian Division 52 32 10 4 1 0 0 84 5 220
2017 5th Canadian Division Support Base Gagetown 49 34 11 5 1 0 0 83 6 187

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Department of National Defence 55 23 10 6 5 0 1 79 11 12623
2017 Canadian Army (CA) 51 25 10 7 5 0 1 78 12 1325
2017 5th Canadian Division 55 23 10 8 3 0 0 78 12 220
2017 5th Canadian Division Support Base Gagetown 52 23 11 9 4 0 0 76 13 187

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Department of National Defence 55 14 5 2 1 0 22 89 4 12611
2017 Canadian Army (CA) 56 14 6 1 1 0 23 90 3 1324
2017 5th Canadian Division 58 15 6 1 0 0 19 91 1 220
2017 5th Canadian Division Support Base Gagetown 56 16 7 1 0 0 18 89 2 187

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Department of National Defence 64 19 7 2 1 0 6 89 4 12554
2017 Canadian Army (CA) 64 19 6 2 1 0 7 90 3 1317
2017 5th Canadian Division 70 17 4 2 1 0 6 92 3 219
2017 5th Canadian Division Support Base Gagetown 68 17 5 3 1 0 6 91 4 186

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Department of National Defence 68 17 6 3 3 1 3 88 6 12628
2017 Canadian Army (CA) 66 18 6 3 2 0 5 89 5 1325
2017 5th Canadian Division 78 11 3 2 2 1 2 92 4 218
2017 5th Canadian Division Support Base Gagetown 78 11 3 2 3 1 2 92 5 185

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Department of National Defence 54 28 10 3 2 0 2 84 5 12596
2017 Canadian Army (CA) 55 28 10 2 1 0 3 86 4 1324
2017 5th Canadian Division 56 31 9 1 1 1 0 88 2 218
2017 5th Canadian Division Support Base Gagetown 54 34 8 1 1 1 0 89 2 186

Question 84. Overall, my level of work-related stress is
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Department of National Defence 16 31 35 12 5 0 0 48 17 12663
2017 Canadian Army (CA) 19 31 34 9 5 1 0 51 14 1331
2017 5th Canadian Division 27 31 30 8 4 0 0 58 12 220
2017 5th Canadian Division Support Base Gagetown 23 33 31 8 4 0 0 56 12 187

Question 85. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Department of National Defence 8 18 38 23 12 0 1 36 26 12585
2017 Canadian Army (CA) 8 16 37 22 16 0 1 39 24 1324
2017 5th Canadian Division 7 18 32 18 23 1 0 42 25 220
2017 5th Canadian Division Support Base Gagetown 6 19 32 18 24 0 0 42 26 187

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Department of National Defence 23 38 19 9 6 3 0 64 16 12617
2017 Canadian Army (CA) 22 38 19 9 6 4 1 64 16 1321
2017 5th Canadian Division 28 40 16 7 6 3 1 70 13 218
2017 5th Canadian Division Support Base Gagetown 27 42 16 8 5 2 1 70 14 186

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Department of National Defence 20 37 19 13 9 2 0 58 23 12635
2017 Canadian Army (CA) 18 39 20 13 8 2 0 58 21 1327
2017 5th Canadian Division 22 41 18 10 9 1 0 63 19 219
2017 5th Canadian Division Support Base Gagetown 20 41 20 11 8 1 0 61 19 186
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 17 83 173939
2017 Department of National Defence 15 85 12632
2017 Canadian Army (CA) 15 85 1328
2017 5th Canadian Division 13 87 219
2017 5th Canadian Division Support Base Gagetown 13 87 186

Question 89. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 78 22 29537
2017 Department of National Defence 75 25 1950
2017 Canadian Army (CA) 74 26 193
2017 5th Canadian Division 78 22 28
2017 5th Canadian Division Support Base Gagetown 74 26 23

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Department of National Defence 45 35 7 7 5 0 0 81 12 1479
2017 Canadian Army (CA) 43 36 7 7 6 0 1 80 13 144
2017 5th Canadian Division 46 22 0 25 3 0 4 70 30 23
2017 5th Canadian Division Support Base Gagetown 47 28 0 21 0 0 5 78 22 18
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Department of National Defence 26 23 21 13 15 3 1 26 74 12649
2017 Canadian Army (CA) 30 21 21 13 13 2 1 31 69 1329
2017 5th Canadian Division 29 26 20 14 8 2 0 30 70 219
2017 5th Canadian Division Support Base Gagetown 28 26 21 13 9 2 0 28 72 187

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 22 111807
2017 Department of National Defence 18 8729
2017 Canadian Army (CA) 15 859
2017 5th Canadian Division 16 144
2017 5th Canadian Division Support Base Gagetown 17 126

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 34 111807
2017 Department of National Defence 29 8729
2017 Canadian Army (CA) 23 859
2017 5th Canadian Division 18 144
2017 5th Canadian Division Support Base Gagetown 19 126

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 18 111807
2017 Department of National Defence 14 8729
2017 Canadian Army (CA) 12 859
2017 5th Canadian Division 11 144
2017 5th Canadian Division Support Base Gagetown 10 126

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2017 Public Service 47 111807
2017 Department of National Defence 46 8729
2017 Canadian Army (CA) 41 859
2017 5th Canadian Division 39 144
2017 5th Canadian Division Support Base Gagetown 42 126

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2017 Public Service 6 111807
2017 Department of National Defence 5 8729
2017 Canadian Army (CA) 5 859
2017 5th Canadian Division 1 144
2017 5th Canadian Division Support Base Gagetown 1 126

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 40 111807
2017 Department of National Defence 47 8729
2017 Canadian Army (CA) 53 859
2017 5th Canadian Division 56 144
2017 5th Canadian Division Support Base Gagetown 54 126

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Department of National Defence 7 41 18 12 4 19 8605
2017 Canadian Army (CA) 8 41 18 12 3 18 846
2017 5th Canadian Division 10 41 20 13 3 13 139
2017 5th Canadian Division Support Base Gagetown 11 38 21 13 3 14 121

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Department of National Defence 10 20 17 17 25 2 8 34 47 8805
2017 Canadian Army (CA) 8 23 20 15 23 2 9 34 43 870
2017 5th Canadian Division 11 26 20 12 22 1 8 41 38 144
2017 5th Canadian Division Support Base Gagetown 11 28 19 12 22 1 8 43 37 126

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Department of National Defence 3 9 13 17 49 2 6 13 72 8795
2017 Canadian Army (CA) 3 10 14 17 46 2 7 14 70 867
2017 5th Canadian Division 5 14 13 19 42 1 7 21 65 143
2017 5th Canadian Division Support Base Gagetown 6 15 13 16 42 1 8 23 63 125
Report a problem or mistake on this page
Date modified: