2017 Public Service Employee Survey Results for Employment and Social Development Canada

• Results for the Department or Agency
• Results for the Department or Agency by Demographic Characteristics

Organizational Structure

• Employment and Social Development
  • Chief Financial Officer Branch
    • MyEMS(SAP) Centre of Expertise (CoE)
    • Financial Management Advisory Services / Deputy Chief Financial Officer (FMAS/DCFO) / Branch Management Services / Chief Financial Officer's Office (BMS/CFOO)
    • Integrated Corporate Accounting and Accountability Directorate
    • Investment, Procurement and Project Management
    • Real Property, Change Management and Regional Services
  • Corporate Secretariat
    • Business Management and Executive Committees Division / ATIP Operations Division / Privacy Management Division
    • Office of the Corporate Secretary, including Minister’s Office Departmental staff/ Ministerial Services Division: Ministerial Correspondence Unit, MSB Unit and GIC Unit/ Parliamentary and Cabinet Affairs Division
  • Human Resources Services Branch
    • Strategic Directions and Management Services / Assistant Deputy Minister's Office / Human Resources Council
    • Corporate HR Programs
    • Operations
    • College@ESDC
  • Income Security and Social Development Branch
    • Strategic Integration, Planning and Accountability / Senior Assistant Deputy Minister Office
    • Community Development and Homelessness Partnerships Directorate
    • Office for Disability Issues
    • Canada Pension Plan Disability
    • Seniors and Pensions Policy Secretariat
  • Innovation, Information and Technology Branch
    • Enterprise Services
    • Business Relationship Management
    • Client Service Operations and Solution Development
    • Strategy, Planning, Architecture and Management
    • Transformation
  • Internal Audit Services Branch
    • Internal Audit Services Branch
  • Legal Services
    • Legal Services
  • Learning Branch
    • Program Policy and Planning / Assistant Deputy Minister's Office
    • Canada Education Savings Program
    • Canada Student Loans Program
  • Public Affairs and Stakeholder Relations
    • Labour, Seniors and Social Development Communications Directorate / Assistant Deputy Minister's Office / Branch Management Services
    • Strategic Communications and Operations Directorate
    • Employment Communications Directorate
  • Policy Horizons Canada
  • Skills and Employment Branch
    • Senior Assistant Deputy Minister's Office / Employer Liaison Services (ELS)
    • Indigenous Affairs
    • Employment Insurance Policy
    • Employment Program Policy and Design
    • Strategy and Partnerships
    • Temporary Foreign Workers
    • Labour Market Information
    • Apprenticeship and Regulated Occupations
  • Strategic and Service Policy Branch
    • Corporate Planning & Management / Senior Assistant Deputy Minister's Office
    • Social Policy
    • Evaluation
    • Data Management
    • Economic Policy
    • Service Policy & Strategy
    • Strategy & Intergovernmental Relations Directorate
• Service Canada
  • Atlantic
    • Strategic Services / Office of the Assistant Deputy Minister (OADM) - Atlantic
    • Citizen Services and Program Delivery - Atlantic
      • Citizen Services and Program Delivery - Program Delivery (including Business Expertise) - Atlantic
      • Citizen Services and Program Delivery - Citizen Services (including Business Expertise) - Atlantic
    • Benefits Delivery Services - Atlantic
      • Benefits Delivery Services - Canada Pension Plan - Atlantic
      • Benefits Delivery Services - Canada Pension Plan - Disability - Atlantic
      • Benefits Delivery Services - Employment Insurance - Level 1 - Atlantic
      • Benefits Delivery Services - Employment Insurance - Claims Prep and Level 2 - Atlantic
      • Benefits Delivery Services - Business Expertise - Atlantic
      • Benefits Delivery Services - Call Centres - Atlantic
    • Integrity and National Services - Atlantic
  • Quebec
    • Strategic Services / Office of the Assistant Deputy Minister (OADM) - Quebec
    • Citizen Services - Quebec
      • Citizens Services - Processing Centre - Passport - Quebec
      • Citizens Services - In-person Offices - Passport - Quebec
      • Citizens Services - Service Canada Centre - Quebec
      • Citizens Services - Business Expertise - Quebec
    • Program Delivery - Quebec
      • Program Delivery - Operations - Quebec
    • Benefits Delivery Services - Quebec
      • Benefits Delivery Services - Employment Insurance - Quebec
      • Benefits Delivery Services - Call Centres - Quebec
      • Benefits Delivery Services - Business Expertise - Quebec
    • Integrity Services - Quebec
  • Ontario
    • Strategic Services / Office of the Assistant Deputy Minister (OADM) - Ontario
      • Citizen Services - Ontario
      • Citizens Services - Processing Centre - Passport - Ontario
      • Citizens Services - Service Canada Centre - Ontario
      • Citizens Services - Business Expertise - Ontario
    • Program Delivery - Ontario
      • Program Delivery - Operations - Ontario
    • Benefits Delivery Services - Ontario
      • Benefits Delivery Services - Employment Insurance - Ontario
      • Benefits Delivery Services - Call Centres - Ontario
      • Benefits Delivery Services - Business Expertise - Ontario
    • Integrity Services - Ontario
  • Western Canada and Territories
    • Strategic Services / Office of the Assistant Deputy Minister (OADM) - Western Canada and Territories
    • Citizen Services - Western Canada and Territories
      • Citizen Services - In-person Offices - Passports - Western Canada and Territories
      • Citizen Services - Service Canada Centres - Western Canada and Territories
      • Citizen Services - Business Expertise - Western Canada and Territories
    • Program Delivery - Western Canada and Territories
      • Program Delivery - Operations - Western Canada and Territories
      • Program Delivery - Business Expertise - Western Canada and Territories
    • Benefits Delivery Services - Western Canada and Territories
      • Benefits Delivery Services - Canada Pension Plan and Old Age Security - Western Canada and Territories
      • Benefits Delivery Services - Employment Insurance - Western Canada and Territories
      • Benefits Delivery Services - Call Centres - Western Canada and Territories
      • Benefits Delivery Services - Business Expertise - Western Canada and Territories
    • Integrity Services - Western Canada and Territories
  • Citizen Service Branch - National Headquarters (NHQ)
    • Strategic Directions - National Headquarterss (NHQ)
    • Digital Service - National Headquarterss (NHQ)
    • Partnerships Development and Management - National Headquarterss (NHQ) / Office of the Assistant Deputy Minister / Management Services
    • In-Person Operations and Strategies - National Headquarterss (NHQ)
  • Program Operations Branch
    • National Grants and Contributions Delivery Centre
    • Labour Market and Social Development Program Operations (LMSDPO)
    • Strategic Directions
    • Aboriginal Programs Operations (APO) / Office of the Assistant Deputy Minister / Management Services
  • Transformation and Integrated Service Management Branch
    • Transformation and Program Delivery Oversight - National Headquarters (NHQ)
    • Benefits Delivery Services - Program and Services Oversight (Canada Pension Plan and Old Age Security) - National Headquarters (NHQ)
    • Benefits Delivery Services - Program and Services Oversight (Employment Insurance) - National Headquarters (NHQ)
    • Benefits Delivery Services - Appeals and Quality - National Headquarters (NHQ)
    • Benefits Delivery Services - Specialized Call Centres - National Headquarters (NHQ) / Office of the Senior Assistant Deputy Minister / Office of the Assistant Deputy Minister /Management Services- National Headquarters (NHQ)
  • Integrity Services Branch -National Headquarters (NHQ)
    • Assistant Deputy Minister Office / Branch Management Services / Integrity Strategic Directions - National Headquarters (NHQ)
    • Internal Integrity & Security and Departmental Security Officer (DSO) - National Headquarters (NHQ)
    • Identity Policy and Programs - National Headquarters (NHQ)
    • Integrity Operations - National Headquarters (NHQ)
• Labour Program
  • Strategic Integration and Governance (SIG) / Deputy Minister of Labour
  • Policy, Dispute Resolution, and International Affairs
    • Strategic Policy, Analysis and Workplace Information / Assistant Deputy Minister's Office
    • Federal Mediation and Conciliation Service / Occupational Health and Safety Tribunal
    • International and Intergovernmental Labour Affairs
  • Compliance, Operations and Program Development
    • Regional Operations and Compliance Directorate / Assistant Deputy Minister's Office
    • Workplace Directorate
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    Date modified:

    2018-03-29