2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 49 5 10 4 0 0 82 13 2449
2017 Non-supervisor 39 45 4 9 3 0 0 84 12 13374
2014 Supervisor 32 49 4 11 3 0 0 82 14 2564
2014 Non-supervisor 33 48 5 10 4 0 0 81 14 12739
2011 Supervisor 34 49 4 10 3 0 0 83 13 3067
2011 Non-supervisor 34 47 5 11 3 0 0 81 14 13856
2008 Supervisor 33 49 3 11 4 0 0 82 15 2548
2008 Non-supervisor 32 48 5 11 4 0 0 80 15 12112

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 24 4 3 1 0 1 92 4 2443
2017 Non-supervisor 74 19 3 2 1 1 1 94 3 13349
2014 Supervisor 70 22 4 2 1 0 1 93 4 2562
2014 Non-supervisor 69 23 4 3 1 0 1 92 4 12738
2011 Supervisor 68 23 3 4 2 0 0 92 5 3068
2011 Non-supervisor 72 20 3 2 1 0 1 93 3 13865
2008 Supervisor 68 23 4 3 1 0 1 92 5 2543
2008 Non-supervisor 72 20 3 3 1 0 1 93 4 12097

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 21 6 8 4 0 1 83 11 2448
2017 Non-supervisor 70 17 4 4 2 0 1 89 7 13359
2014 Supervisor 61 20 5 8 5 0 1 82 13 2562
2014 Non-supervisor 66 19 5 5 3 0 2 86 8 12729
2011 Supervisor 59 21 4 10 5 0 1 81 14 3068
2011 Non-supervisor 67 18 5 6 3 0 1 86 9 13856
2008 Supervisor 62 21 4 8 5 0 1 83 13 2542
2008 Non-supervisor 68 17 4 5 3 0 1 87 9 12100

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 36 6 11 8 0 0 75 19 2447
2017 Non-supervisor 38 35 7 12 7 0 0 73 19 13369
2014 Supervisor 41 34 5 12 8 0 0 75 19 2560
2014 Non-supervisor 35 37 8 12 8 0 0 71 20 12734
2011 Supervisor 42 37 7 9 5 0 0 79 14 3065
2011 Non-supervisor 36 40 8 10 6 0 0 76 16 13836

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 45 10 12 5 0 0 73 17 2449
2017 Non-supervisor 27 42 11 14 6 0 0 69 20 13361
2014 Supervisor 28 42 11 14 5 0 0 70 19 2563
2014 Non-supervisor 23 41 12 15 8 0 0 64 23 12732
2011 Supervisor 28 39 13 13 6 0 1 67 19 3060
2011 Non-supervisor 24 41 12 15 8 0 1 66 23 13848
2008 Supervisor 23 41 14 14 7 0 1 64 22 2548
2008 Non-supervisor 21 41 13 16 9 0 1 63 25 12125

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 40 8 5 2 0 0 85 7 2445
2017 Non-supervisor 33 39 15 8 5 0 0 72 14 13358
2014 Supervisor 43 40 8 6 3 0 0 83 9 2564
2014 Non-supervisor 28 40 15 10 7 0 0 68 16 12746
2011 Supervisor 45 38 8 6 3 0 0 83 9 3065
2011 Non-supervisor 34 36 14 9 6 0 0 71 15 13845
2008 Supervisor 44 40 7 6 3 0 0 84 9 2548
2008 Non-supervisor 29 41 14 9 6 0 0 70 15 12121

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 37 5 4 2 0 0 90 6 2443
2017 Non-supervisor 40 38 10 7 4 0 0 79 11 13355
2014 Supervisor 49 38 5 5 2 0 0 88 7 2561
2014 Non-supervisor 36 40 11 8 5 0 0 76 14 12734
2011 Supervisor 49 40 5 4 2 0 0 89 6 3059
2011 Non-supervisor 38 40 9 7 5 0 0 78 12 13864
2008 Supervisor 49 42 4 3 2 0 0 91 5 2548
2008 Non-supervisor 37 42 9 7 4 0 0 80 11 12123

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 36 6 5 2 0 0 88 6 2442
2017 Non-supervisor 42 38 9 8 3 0 0 80 11 13335
2014 Supervisor 51 36 6 5 2 0 0 87 7 2560
2014 Non-supervisor 34 40 11 10 4 0 0 75 14 12729

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 35 9 10 6 0 0 75 16 2441
2017 Non-supervisor 41 33 11 8 6 0 1 75 14 13358
2014 Supervisor 38 35 11 10 6 0 0 73 16 2561
2014 Non-supervisor 32 34 14 10 8 0 1 67 19 12735
2011 Supervisor 36 40 9 10 4 0 0 77 14 3065
2011 Non-supervisor 34 36 12 9 7 0 1 71 16 13859

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 22 9 13 12 0 11 62 28 2445
2017 Non-supervisor 39 23 10 8 9 2 10 70 19 13351
2014 Supervisor 28 22 8 15 15 1 12 57 34 2563
2014 Non-supervisor 34 24 11 9 12 2 8 64 24 12735
2011 Supervisor 26 23 8 16 17 0 10 55 36 3067
2011 Non-supervisor 32 24 10 11 13 2 8 62 27 13856
2008 Supervisor 29 22 7 15 16 1 9 57 35 2545
2008 Non-supervisor 37 26 8 10 12 1 6 68 23 12111

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 45 7 5 3 0 0 84 9 2447
2017 Non-supervisor 31 44 12 8 5 0 0 75 13 13367
2014 Supervisor 35 45 10 7 4 0 0 80 10 2562
2014 Non-supervisor 25 45 14 9 7 0 0 70 16 12739
2011 Supervisor 36 43 9 7 4 0 0 79 12 3062
2011 Non-supervisor 30 41 13 9 7 0 0 71 16 13843
2008 Supervisor 39 42 8 7 4 0 0 82 11 2532
2008 Non-supervisor 31 42 12 9 5 0 0 73 15 12030

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 41 13 12 6 0 0 69 18 2446
2017 Non-supervisor 24 35 17 14 10 0 0 60 24 13363
2014 Supervisor 25 39 15 13 7 0 0 64 21 2562
2014 Non-supervisor 18 34 19 16 12 0 0 52 28 12739
2011 Supervisor 23 40 15 14 8 0 0 63 22 3068
2011 Non-supervisor 18 35 18 16 13 0 0 53 29 13860

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 47 9 9 4 0 0 77 13 2449
2017 Non-supervisor 33 43 11 9 4 0 0 76 13 13356

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 40 6 3 2 0 0 89 5 2443
2017 Non-supervisor 41 41 10 5 3 0 0 82 8 13346
2014 Supervisor 48 39 8 3 2 0 0 88 5 2562
2014 Non-supervisor 34 43 13 6 4 1 0 78 9 12737
2011 Supervisor 42 43 8 5 2 0 0 85 7 3067
2011 Non-supervisor 33 43 12 7 4 1 0 76 11 13846
2008 Supervisor 49 37 6 5 3 0 0 86 7 2544
2008 Non-supervisor 39 41 10 5 3 1 0 81 9 12117

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 41 10 9 7 0 0 74 16 2444
2017 Non-supervisor 27 37 16 11 9 0 0 64 20 13356

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 35 5 2 1 0 0 92 3 2444
2017 Non-supervisor 49 35 10 3 2 0 0 85 5 13338
2014 Supervisor 64 27 6 2 1 0 0 92 3 2563
2014 Non-supervisor 55 31 9 3 2 0 0 86 5 12731
2011 Supervisor 60 30 6 2 1 0 0 90 3 3068
2011 Non-supervisor 54 32 9 3 2 0 0 86 5 13856

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 44 7 8 4 0 0 82 11 2437
2017 Non-supervisor 23 35 17 15 10 1 1 58 25 13315
2014 Supervisor 30 44 9 11 6 0 0 74 17 2563
2014 Non-supervisor 14 35 17 18 15 0 1 50 33 12739
2011 Supervisor 35 41 9 10 5 0 0 76 15 3065
2011 Non-supervisor 19 34 16 16 14 0 1 54 30 13854

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 38 10 7 5 0 0 78 12 2443
2017 Non-supervisor 26 33 18 13 9 0 1 59 22 13319
2014 Supervisor 35 39 12 9 5 0 0 74 15 2564
2014 Non-supervisor 20 33 20 14 12 0 1 54 27 12741

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 42 11 8 4 0 0 77 12 2445
2017 Non-supervisor 30 39 14 10 6 0 0 70 16 13322
2014 Supervisor 33 39 12 11 5 0 0 72 16 2563
2014 Non-supervisor 23 39 17 12 8 0 0 63 20 12735
2011 Supervisor 34 43 11 8 3 0 0 78 11 3064
2011 Non-supervisor 30 41 13 10 5 1 0 71 15 13841

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 42 9 5 2 0 0 84 7 2436
2017 Non-supervisor 37 40 12 6 4 0 0 77 10 13319
2014 Supervisor 41 41 10 5 3 0 0 82 8 2561
2014 Non-supervisor 33 41 13 7 5 0 0 74 12 12730
2011 Supervisor 40 43 8 6 3 0 0 83 9 3067
2011 Non-supervisor 35 42 11 8 5 0 0 76 12 13861
2008 Supervisor 44 42 6 6 3 0 0 86 8 2547
2008 Non-supervisor 36 43 10 8 4 0 0 79 11 12126

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 36 22 13 7 0 1 58 20 2451
2017 Non-supervisor 46 31 13 4 2 0 3 80 7 13369
2014 Supervisor 23 34 23 13 7 0 1 57 20 2563
2014 Non-supervisor 45 31 14 5 3 0 2 78 8 12744
2011 Supervisor 20 34 22 15 8 0 0 54 23 3068
2011 Non-supervisor 40 32 15 6 5 0 2 74 11 13853
2008 Supervisor 14 30 26 19 11 0 0 44 30 2549
2008 Non-supervisor 32 34 19 8 5 0 1 68 13 12120

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 28 42 13 4 0 1 18 40 2445
2017 Non-supervisor 10 21 32 19 11 2 5 32 33 13313
2014 Supervisor 12 33 38 12 4 0 1 17 45 2557
2014 Non-supervisor 13 28 34 15 7 1 3 23 42 12722
2011 Supervisor 17 36 33 9 4 0 1 13 54 3066
2011 Non-supervisor 16 29 32 13 6 1 2 20 47 13832
2008 Supervisor 18 38 33 9 2 0 0 11 56 2548
2008 Non-supervisor 17 31 32 13 5 1 2 18 49 12096

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 20 35 23 11 1 2 35 29 2441
2017 Non-supervisor 8 16 26 22 17 4 6 44 27 13264
2014 Supervisor 11 24 36 19 8 1 1 27 36 2558
2014 Non-supervisor 14 23 29 18 10 3 4 29 39 12710
2011 Supervisor 18 29 31 16 6 1 1 22 47 3066
2011 Non-supervisor 18 24 28 17 8 2 3 26 44 13821
2008 Supervisor 23 30 29 14 4 0 1 18 53 2544
2008 Non-supervisor 17 26 28 17 8 2 2 26 45 12087

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 31 30 11 4 1 1 16 54 2444
2017 Non-supervisor 13 19 27 17 12 4 9 33 36 13275
2014 Supervisor 25 33 27 10 4 1 1 14 59 2554
2014 Non-supervisor 17 24 27 14 8 3 7 25 45 12713
2011 Supervisor 30 31 25 10 3 0 1 13 62 3057
2011 Non-supervisor 20 25 26 14 7 3 6 24 48 13822
2008 Supervisor 29 32 26 10 3 0 1 13 61 2542
2008 Non-supervisor 19 25 28 15 6 2 4 23 47 12077

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 26 38 18 5 0 1 23 38 2442
2017 Non-supervisor 9 14 27 24 16 2 8 45 25 13230
2014 Supervisor 13 28 38 17 4 0 1 21 41 2553
2014 Non-supervisor 10 17 30 23 12 2 7 38 29 12686
2011 Supervisor 17 30 34 14 4 0 1 19 47 3055
2011 Non-supervisor 13 19 30 21 11 1 6 34 34 13801
2008 Supervisor 19 30 35 13 3 0 0 16 49 2544
2008 Non-supervisor 12 20 33 22 9 1 4 32 33 12073

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 31 33 12 5 0 1 17 50 2442
2017 Non-supervisor 12 17 25 19 16 3 8 40 32 13288
2014 Supervisor 27 34 27 8 3 0 1 12 61 2560
2014 Non-supervisor 20 23 26 15 10 2 5 26 46 12716
2011 Supervisor 31 32 25 8 2 0 1 10 64 3066
2011 Non-supervisor 22 23 26 15 9 2 4 25 48 13833
2008 Supervisor 29 33 26 8 2 0 1 11 63 2543
2008 Non-supervisor 20 25 26 16 8 1 3 26 47 12077

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 25 34 19 7 0 1 27 38 2441
2017 Non-supervisor 12 18 24 18 15 5 7 38 34 13293
2014 Supervisor 11 20 32 25 9 0 1 35 32 2555
2014 Non-supervisor 12 17 25 22 13 4 7 39 33 12705
2011 Supervisor 12 20 33 22 9 0 2 33 33 3059
2011 Non-supervisor 13 17 24 22 13 4 7 39 34 13805
2008 Supervisor 18 26 33 18 5 0 1 23 44 2543
2008 Non-supervisor 15 21 26 20 11 3 4 33 39 12089

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 31 34 9 3 0 1 12 53 2443
2017 Non-supervisor 15 22 31 14 10 4 5 27 40 13301
2014 Supervisor 21 31 33 10 4 1 1 14 53 2558
2014 Non-supervisor 17 24 31 13 7 3 4 22 45 12711
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 18 4 5 3 0 2 88 8 2445
2017 Non-supervisor 70 14 5 3 2 1 4 89 6 13355
2014 Supervisor 70 16 4 5 3 0 2 88 8 2563
2014 Non-supervisor 70 15 5 3 3 0 4 89 6 12738
2011 Supervisor 66 18 4 6 3 0 2 87 9 3068
2011 Non-supervisor 69 14 5 4 3 0 4 87 7 13849
2008 Supervisor 68 14 5 5 4 0 4 86 9 2545
2008 Non-supervisor 67 12 5 4 4 1 7 86 9 12111

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 40 13 8 5 2 2 72 14 2446
2017 Non-supervisor 26 28 15 10 7 7 6 62 20 13358
2014 Supervisor 34 38 12 9 4 1 2 74 13 2562
2014 Non-supervisor 25 30 17 10 8 6 4 61 20 12739

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 32 5 6 3 0 0 85 10 2445
2017 Non-supervisor 45 30 9 9 6 2 0 76 15 13353
2014 Supervisor 54 29 6 7 4 0 0 83 10 2563
2014 Non-supervisor 41 30 10 10 7 2 0 72 17 12735

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 43 12 12 4 0 0 72 16 2445
2017 Non-supervisor 29 35 13 13 7 2 1 66 21 13345
2014 Supervisor 26 45 11 13 4 0 1 72 17 2564
2014 Non-supervisor 22 38 14 15 7 3 1 62 23 12744
2011 Supervisor 26 41 10 15 6 1 1 68 21 3072
2011 Non-supervisor 21 36 15 15 9 3 1 59 25 13874
2008 Supervisor 29 44 10 12 5 1 1 73 17 2546
2008 Non-supervisor 22 36 14 15 9 3 1 60 25 12118

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 37 11 9 6 1 0 73 16 2447
2017 Non-supervisor 21 25 16 13 11 14 1 54 28 13357
2014 Supervisor 37 34 12 10 6 2 1 72 16 2563
2014 Non-supervisor 17 25 18 14 12 12 2 49 30 12742
2011 Supervisor 34 34 11 10 7 2 1 71 18 3069
2011 Non-supervisor 17 25 18 15 13 10 1 48 32 13853
2008 Supervisor 39 34 11 9 6 1 1 74 15 2547
2008 Non-supervisor 19 27 17 15 12 9 1 51 31 12103

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 40 14 17 9 4 1 57 28 2447
2017 Non-supervisor 11 18 18 16 12 22 3 38 38 13358
2014 Supervisor 14 38 17 17 10 2 1 54 28 2563
2014 Non-supervisor 8 17 20 18 17 18 3 32 43 12741

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 41 6 6 3 0 0 85 9 2441
2017 Non-supervisor 44 39 8 6 3 0 0 83 9 13346
2014 Supervisor 43 44 6 5 2 0 0 87 7 2564
2014 Non-supervisor 39 41 9 7 3 0 0 80 10 12733
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 39 10 9 5 0 0 77 14 2447
2017 Non-supervisor 38 36 12 8 5 1 1 75 13 13360
2014 Supervisor 36 38 11 10 5 0 0 74 15 2564
2014 Non-supervisor 34 37 13 9 6 1 0 72 15 12741
2011 Supervisor 32 40 12 10 6 0 0 72 16 3067
2011 Non-supervisor 30 37 14 11 7 1 0 68 18 13860
2008 Supervisor 28 39 12 12 8 1 1 68 20 2546
2008 Non-supervisor 26 34 15 13 11 1 1 61 24 12118

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 34 9 6 4 1 0 81 9 2445
2017 Non-supervisor 46 31 11 5 3 2 1 80 9 13363
2014 Supervisor 46 33 11 6 4 1 0 79 10 2563
2014 Non-supervisor 40 32 13 7 5 3 1 75 11 12743
2011 Supervisor 41 34 11 8 4 1 0 76 12 3069
2011 Non-supervisor 39 32 14 7 5 2 0 73 12 13856
2008 Supervisor 40 34 10 8 6 1 1 76 14 2548
2008 Non-supervisor 34 32 14 8 7 3 1 69 16 12120

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 35 7 7 4 0 0 82 11 2447
2017 Non-supervisor 44 34 10 7 4 1 0 79 11 13346
2014 Supervisor 45 35 8 8 4 0 0 81 11 2564
2014 Non-supervisor 38 35 11 9 5 1 0 75 14 12737
2011 Supervisor 41 37 9 9 4 0 0 78 13 3066
2011 Non-supervisor 36 36 11 10 6 1 0 73 16 13846
2008 Supervisor 39 36 8 10 6 0 0 76 16 2543
2008 Non-supervisor 32 36 12 11 8 1 0 69 19 12109

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 79 12 4 2 2 0 2 92 4 2444
2017 Non-supervisor 79 11 3 1 2 0 3 94 3 13352
2014 Supervisor 78 13 3 2 2 0 2 93 4 2562
2014 Non-supervisor 77 13 3 1 2 0 4 93 3 12737
2011 Supervisor 77 13 3 2 3 0 2 92 5 3066
2011 Non-supervisor 77 11 3 2 2 0 4 92 4 13851
2008 Supervisor 79 7 3 3 3 0 4 91 6 2547
2008 Non-supervisor 78 7 3 2 3 1 6 92 5 12105

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 26 8 7 8 2 7 75 16 2446
2017 Non-supervisor 47 21 7 5 6 4 10 79 13 13343
2014 Supervisor 40 23 9 7 9 2 10 71 18 2564
2014 Non-supervisor 41 23 8 5 8 4 9 75 16 12735
2011 Supervisor 42 28 8 8 7 2 5 76 16 3064
2011 Non-supervisor 42 26 9 7 10 2 4 73 18 13861

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 28 7 6 4 1 0 84 10 2446
2017 Non-supervisor 54 27 8 6 4 1 0 82 10 13348

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 26 9 4 4 1 0 83 8 2445
2017 Non-supervisor 54 26 10 4 4 2 0 82 8 13352

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 30 8 6 4 0 0 81 11 2440
2017 Non-supervisor 51 27 10 6 4 1 0 79 10 13337
2014 Supervisor 47 32 9 7 4 0 0 79 11 2560
2014 Non-supervisor 44 31 12 7 6 0 0 75 13 12732
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 41 12 11 5 2 4 71 16 2444
2014 Supervisor 26 38 13 10 6 2 4 69 17 2561

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 36 13 10 5 3 0 72 15 2446
2017 Non-supervisor 30 30 15 7 5 12 1 68 15 13370
2014 Supervisor 29 40 13 10 5 3 0 72 15 2559
2014 Non-supervisor 23 30 18 9 7 12 0 60 19 12730
2011 Supervisor 26 36 17 11 7 5 0 64 18 3066
2011 Non-supervisor 20 28 21 10 9 11 1 55 22 13856

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 39 14 10 6 1 0 70 16 2444
2017 Non-supervisor 28 31 18 11 8 5 0 61 19 13366
2014 Supervisor 24 39 18 12 6 0 0 64 19 2560
2014 Non-supervisor 19 30 22 14 11 5 0 51 26 12731
2011 Supervisor 20 35 19 15 10 1 0 56 25 3066
2011 Non-supervisor 16 28 23 15 14 4 0 45 31 13834
2008 Supervisor 22 35 16 15 11 1 0 58 26 2547
2008 Non-supervisor 17 30 20 15 13 4 0 50 30 12109

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 40 17 15 7 2 0 60 22 2445
2017 Non-supervisor 21 28 20 13 9 10 0 54 24 13343
2014 Supervisor 14 38 21 18 8 1 0 52 26 2559
2014 Non-supervisor 14 25 23 17 12 9 0 42 32 12725
2011 Supervisor 9 35 20 23 11 3 0 45 34 3069
2011 Non-supervisor 9 26 23 20 14 7 0 38 37 13834
2008 Supervisor 8 33 18 25 14 2 0 42 40 2546
2008 Non-supervisor 9 27 22 21 14 7 0 38 38 12116

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 33 17 12 10 2 0 60 23 2446
2017 Non-supervisor 23 26 17 13 12 9 0 54 28 13366
2014 Supervisor 20 33 18 16 10 3 0 55 27 2560
2014 Non-supervisor 15 23 20 16 16 10 0 43 35 12725
2011 Supervisor 14 32 19 17 13 4 0 49 32 3064
2011 Non-supervisor 11 24 20 17 18 10 0 39 39 13843
2008 Supervisor 14 33 17 18 14 4 0 49 33 2547
2008 Non-supervisor 11 26 19 17 17 10 0 41 39 12121

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 40 15 16 8 1 0 61 24 2444
2017 Non-supervisor 21 32 17 14 10 6 0 56 25 13343
2014 Supervisor 16 39 16 18 9 1 0 56 28 2559
2014 Non-supervisor 14 29 19 19 14 5 0 46 34 12719
2011 Supervisor 12 40 16 20 12 1 0 51 33 3065
2011 Non-supervisor 11 31 19 20 15 3 0 44 36 13840
2008 Supervisor 13 39 15 22 11 1 0 52 33 2546
2008 Non-supervisor 12 34 16 21 14 3 0 47 36 12119
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 47 14 8 3 0 0 76 10 2442
2017 Non-supervisor 27 43 16 8 4 2 0 72 12 13351
2014 Supervisor 28 46 15 8 3 0 0 74 11 2560
2014 Non-supervisor 22 42 19 9 5 2 0 66 14 12729
2011 Supervisor 24 47 13 11 5 1 0 71 16 3070
2011 Non-supervisor 21 42 18 10 6 2 0 65 17 13841

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 44 7 2 1 1 0 90 4 2445
2017 Non-supervisor 38 42 10 4 2 3 0 83 6 13336
2014 Supervisor 46 42 7 3 1 1 0 89 3 2557
2014 Non-supervisor 37 43 10 4 2 4 0 83 7 12723
2011 Supervisor 38 43 10 4 1 2 0 83 6 3064
2011 Non-supervisor 33 41 13 6 3 4 0 77 9 13833

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 37 7 5 2 1 0 86 7 2444
2017 Non-supervisor 35 38 12 8 4 3 1 76 12 13339
2014 Supervisor 50 37 7 4 2 1 0 88 6 2554
2014 Non-supervisor 34 40 11 7 4 3 1 77 12 12730
2011 Supervisor 42 37 9 7 4 2 0 80 11 3065
2011 Non-supervisor 30 36 13 10 6 5 1 70 16 13807
2008 Supervisor 38 37 9 9 4 2 1 77 14 2547
2008 Non-supervisor 25 36 13 11 8 5 1 65 21 12106

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 38 13 9 3 1 0 75 12 2445
2017 Non-supervisor 23 35 19 11 6 6 1 62 18 13344
2014 Supervisor 39 38 12 7 2 1 0 78 9 2555
2014 Non-supervisor 23 36 19 10 5 5 1 63 17 12728
2011 Supervisor 26 41 16 10 5 2 0 68 15 3070
2011 Non-supervisor 15 33 22 13 8 7 2 52 23 13843

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 24 16 16 12 5 5 51 31 2441
2017 Non-supervisor 18 24 17 13 13 12 3 49 31 13333
2014 Supervisor 22 25 16 15 13 6 4 52 30 2557
2014 Non-supervisor 15 23 18 16 15 11 2 43 36 12726
2011 Supervisor 15 22 19 16 13 9 6 44 34 3069
2011 Non-supervisor 12 23 19 16 15 13 2 41 36 13861

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 23 7 6 2 0 3 85 8 2448
2017 Non-supervisor 62 18 7 3 2 2 7 87 6 13359
2014 Supervisor 59 22 8 5 3 1 3 83 8 2555
2014 Non-supervisor 59 20 7 4 3 2 6 85 7 12719

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 70 20 4 2 1 1 2 93 3 2446
2017 Non-supervisor 70 17 5 2 1 3 3 92 3 13355
2014 Supervisor 69 21 4 2 1 1 2 93 3 2555
2014 Non-supervisor 67 19 5 2 1 2 3 91 4 12719
2011 Supervisor 66 21 6 3 1 2 2 90 4 3064
2011 Non-supervisor 67 18 6 3 2 2 3 90 4 13850
2008 Supervisor 67 19 7 2 1 2 2 89 3 2548
2008 Non-supervisor 67 17 6 2 2 2 3 89 4 12110

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 42 13 11 7 1 0 69 18 2445
2017 Non-supervisor 23 32 17 13 10 4 0 58 24 13348
2014 Supervisor 20 40 15 15 7 1 0 62 23 2557
2014 Non-supervisor 17 31 18 16 14 4 1 50 31 12722
2011 Supervisor 19 38 16 17 9 1 0 58 26 3062
2011 Non-supervisor 15 31 19 17 15 2 1 48 33 13856
2008 Supervisor 17 40 17 16 9 0 0 58 26 2547
2008 Non-supervisor 14 32 20 18 14 2 0 47 33 12119

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 33 13 12 13 1 1 62 25 2446
2017 Non-supervisor 20 27 15 16 17 4 2 50 35 13349
2014 Supervisor 24 30 13 16 15 1 1 55 32 2555
2014 Non-supervisor 12 22 17 19 25 3 3 36 47 12721
2011 Supervisor 19 33 14 16 16 1 1 53 33 3061
2011 Non-supervisor 11 24 16 20 25 2 2 36 47 13851
2008 Supervisor 23 37 11 15 13 1 1 61 28 2548
2008 Non-supervisor 15 32 15 18 17 2 1 48 36 12109

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 44 16 8 4 1 0 72 12 2443
2017 Non-supervisor 18 32 22 13 8 7 1 54 23 13345

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 37 11 3 2 2 0 84 5 2441
2017 Non-supervisor 40 35 14 3 3 4 1 79 7 13341
2014 Supervisor 47 34 11 3 2 2 0 83 5 2553
2014 Non-supervisor 38 35 14 4 3 6 1 77 7 12706

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 42 8 4 2 1 0 87 5 2446
2017 Non-supervisor 41 39 11 5 3 2 0 81 8 13334
2014 Supervisor 45 38 9 4 2 1 0 84 6 2555
2014 Non-supervisor 36 37 14 6 4 4 0 76 10 12714
2011 Supervisor 35 41 13 6 3 2 0 78 9 3059
2011 Non-supervisor 28 37 17 7 6 4 0 69 14 13845

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 38 6 5 2 0 0 87 7 2449
2017 Non-supervisor 47 37 9 4 3 0 0 84 7 13368
2014 Supervisor 50 35 8 4 2 0 0 85 6 2550
2014 Non-supervisor 40 39 11 6 4 1 0 79 10 12711
2011 Supervisor 38 42 11 5 3 0 0 80 9 3064
2011 Non-supervisor 33 39 14 8 6 1 0 72 14 13814
2008 Supervisor 33 43 12 7 5 0 0 76 12 2543
2008 Non-supervisor 28 41 14 9 6 1 0 70 16 12112

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 36 15 8 4 0 0 73 12 2446
2017 Non-supervisor 34 33 16 9 6 1 0 68 15 13341
2014 Supervisor 27 38 16 12 6 0 0 66 18 2553
2014 Non-supervisor 21 35 20 13 10 1 0 57 23 12721
2011 Supervisor 25 36 20 11 7 1 0 62 18 3065
2011 Non-supervisor 21 34 21 13 10 1 0 56 23 13845

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 39 14 8 4 0 0 74 12 2446
2017 Non-supervisor 33 36 16 9 6 0 0 70 14 13349
2014 Supervisor 28 40 15 12 5 0 0 68 17 2553
2014 Non-supervisor 21 37 20 13 8 1 0 58 22 12716
2011 Supervisor 25 40 17 11 7 0 0 65 18 3058
2011 Non-supervisor 20 36 19 14 10 1 0 57 23 13819
2008 Supervisor 24 41 14 13 7 0 0 66 20 2543
2008 Non-supervisor 23 39 17 13 8 0 0 62 21 12104

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 25 20 13 8 3 0 58 22 2449
2017 Non-supervisor 26 24 20 13 10 6 1 54 25 13351
2014 Supervisor 25 24 21 16 10 4 0 51 27 2552
2014 Non-supervisor 20 24 20 16 13 6 1 47 31 12714
2011 Supervisor 25 26 21 14 9 4 0 54 24 3067
2011 Non-supervisor 23 25 19 15 13 6 1 50 30 13833
2008 Supervisor 25 30 16 16 9 3 1 57 26 2544
2008 Non-supervisor 22 27 18 16 11 6 1 52 29 12110
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 35 33 32 2447
2017 Non-supervisor 28 37 36 13368
2014 Supervisor 36 31 34 2555
2014 Non-supervisor 28 36 36 12719
2011 Supervisor 35 33 31 3071
2011 Non-supervisor 29 37 34 13856

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 17 39 34 5 1 6 859
2017 Non-supervisor 15 33 33 6 8 6 3687
2014 Supervisor 15 35 39 6 9999 4 919
2014 Non-supervisor 16 29 36 9 9999 10 3605
2011 Supervisor 20 35 35 5 9999 5 1088
2011 Non-supervisor 18 28 34 8 9999 12 4036
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 16 84 2446
2017 Non-supervisor 17 83 13352
2014 Supervisor 15 85 2553
2014 Non-supervisor 17 83 12692

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 387
2017 Non-supervisor 54 2245
2014 Supervisor 33 378
2014 Non-supervisor 53 2187

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 60 387
2017 Non-supervisor 61 2245
2014 Supervisor 59 378
2014 Non-supervisor 62 2187

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 387
2017 Non-supervisor 2 2245
2014 Supervisor 28 378
2014 Non-supervisor 2 2187

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 387
2014 Non-supervisor 0 2187

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 387
2017 Non-supervisor 3 2245
2014 Supervisor 2 378
2014 Non-supervisor 3 2187

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 387
2017 Non-supervisor 16 2245
2014 Supervisor 6 378
2014 Non-supervisor 15 2187

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 387
2017 Non-supervisor 3 2245
2014 Supervisor 4 378
2014 Non-supervisor 4 2187

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 51 387
2017 Non-supervisor 41 2245
2014 Supervisor 50 378
2014 Non-supervisor 38 2189

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 387
2017 Non-supervisor 40 2245
2014 Supervisor 40 378
2014 Non-supervisor 39 2189

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 387
2017 Non-supervisor 43 2245
2014 Supervisor 37 378
2014 Non-supervisor 41 2189

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 387
2017 Non-supervisor 41 2245
2014 Supervisor 42 378
2014 Non-supervisor 40 2189

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 387
2017 Non-supervisor 24 2245
2014 Supervisor 32 378
2014 Non-supervisor 23 2189

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 52 387
2017 Non-supervisor 58 2245
2014 Supervisor 57 378
2014 Non-supervisor 55 2189

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 387
2017 Non-supervisor 36 2245
2014 Supervisor 41 378
2014 Non-supervisor 34 2189

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 387
2017 Non-supervisor 1 2245
2014 Non-supervisor 1 2189

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 387
2017 Non-supervisor 9 2245
2014 Supervisor 4 378
2014 Non-supervisor 7 2189

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 387
2017 Non-supervisor 12 2245
2014 Supervisor 13 378
2014 Non-supervisor 10 2189

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 387
2017 Non-supervisor 48 2245
2014 Supervisor 40 378
2014 Non-supervisor 47 2189

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 387
2017 Non-supervisor 25 2245
2014 Supervisor 32 378
2014 Non-supervisor 26 2189

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 387
2017 Non-supervisor 15 2245
2014 Supervisor 12 378
2014 Non-supervisor 15 2189

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 54 387
2017 Non-supervisor 53 2243
2014 Supervisor 63 378
2014 Non-supervisor 50 2188

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 387
2017 Non-supervisor 26 2243
2014 Supervisor 40 378
2014 Non-supervisor 28 2188

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 387
2017 Non-supervisor 4 2243
2014 Supervisor 13 378
2014 Non-supervisor 3 2188

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 387
2017 Non-supervisor 23 2243
2014 Supervisor 14 378
2014 Non-supervisor 25 2188

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 387
2017 Non-supervisor 9 2243
2014 Supervisor 13 378
2014 Non-supervisor 9 2188

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 387
2017 Non-supervisor 7 2243
2014 Supervisor 4 378
2014 Non-supervisor 6 2188

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 387
2017 Non-supervisor 13 2243
2014 Supervisor 15 378
2014 Non-supervisor 17 2188

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 387
2017 Non-supervisor 11 2243
2014 Supervisor 9 378
2014 Non-supervisor 11 2188

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 387
2017 Non-supervisor 25 2243
2014 Supervisor 18 378
2014 Non-supervisor 24 2188

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 373
2017 Non-supervisor 12 2088
2014 Supervisor 11 362
2014 Non-supervisor 15 2043

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 373
2017 Non-supervisor 19 2088
2014 Supervisor 14 362
2014 Non-supervisor 16 2043

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 373
2017 Non-supervisor 11 2088
2014 Supervisor 8 362
2014 Non-supervisor 12 2043

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 373
2017 Non-supervisor 7 2088
2014 Supervisor 9 362
2014 Non-supervisor 8 2043

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 373
2017 Non-supervisor 11 2088
2014 Supervisor 12 362
2014 Non-supervisor 11 2043

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 373
2017 Non-supervisor 11 2088
2014 Supervisor 14 362
2014 Non-supervisor 12 2043

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 373
2017 Non-supervisor 12 2088
2014 Supervisor 14 362
2014 Non-supervisor 9 2043

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 373
2017 Non-supervisor 12 2088
2014 Supervisor 6 362
2014 Non-supervisor 9 2043

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 373
2017 Non-supervisor 14 2088
2014 Supervisor 11 362
2014 Non-supervisor 12 2043

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 373
2017 Non-supervisor 25 2088
2014 Supervisor 26 362
2014 Non-supervisor 22 2043

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 373
2017 Non-supervisor 9 2088
2014 Supervisor 9 362
2014 Non-supervisor 8 2043

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 373
2017 Non-supervisor 43 2088
2014 Supervisor 45 362
2014 Non-supervisor 42 2043

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 2088
2014 Supervisor 2 362
2014 Non-supervisor 1 2043

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 48 373
2017 Non-supervisor 47 2088
2014 Supervisor 52 362
2014 Non-supervisor 49 2043

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 373
2017 Non-supervisor 1 2088

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 373
2017 Non-supervisor 14 2088
2014 Supervisor 12 362
2014 Non-supervisor 14 2043

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 94 6 386
2017 Non-supervisor 92 8 2247

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 23 18 8 6 18 7 58 18 2449
2017 Non-supervisor 15 15 18 6 7 30 10 49 21 13366
2014 Supervisor 20 22 18 6 5 22 7 60 15 2555
2014 Non-supervisor 12 15 20 6 6 32 9 45 21 12710

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 34 15 6 4 5 1 73 11 2441
2017 Non-supervisor 28 29 17 6 5 13 2 67 13 13344
2014 Supervisor 32 33 17 5 4 9 1 71 10 2555
2014 Non-supervisor 22 28 20 6 5 17 2 61 14 12711
2011 Supervisor 30 39 16 6 3 6 0 74 9 3065
2011 Non-supervisor 28 35 17 7 4 10 0 69 12 13834
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 42 4 2 0 0 9 93 2 2447
2017 Non-supervisor 22 50 12 9 3 2 3 75 12 13364
2014 Supervisor 40 43 4 1 0 0 11 93 2 2553
2014 Non-supervisor 20 54 13 7 2 2 2 77 10 12702
2011 Supervisor 36 46 5 3 1 0 9 90 4 3066
2011 Non-supervisor 22 55 11 7 2 1 2 78 10 13824
2008 Supervisor 39 41 5 3 1 0 10 89 5 2549
2008 Non-supervisor 22 51 12 8 4 1 1 76 12 12126

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 28 18 5 3 16 10 64 12 2445
2017 Non-supervisor 12 24 21 8 5 24 7 51 19 13341
2014 Supervisor 17 28 18 6 4 16 11 62 14 2551
2014 Non-supervisor 9 23 23 10 7 22 7 44 23 12705
2011 Supervisor 13 28 21 8 4 17 8 55 16 3066
2011 Non-supervisor 9 25 24 11 7 19 5 45 24 13836

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 28 7 2 1 2 10 89 3 2449
2017 Non-supervisor 39 32 11 3 2 11 3 82 5 13366
2014 Supervisor 45 31 6 2 1 3 11 89 4 2551
2014 Non-supervisor 32 36 13 3 2 11 3 79 6 12712
2011 Supervisor 43 33 8 3 1 4 9 87 4 3069
2011 Non-supervisor 34 37 12 4 2 9 2 80 7 13835
2008 Supervisor 43 32 7 2 1 3 10 87 4 2548
2008 Non-supervisor 31 39 14 4 2 10 1 78 6 12115

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 30 8 3 1 4 9 86 4 2449
2017 Non-supervisor 31 31 14 4 3 15 3 76 8 13345
2014 Supervisor 40 32 9 3 1 5 10 84 5 2549
2014 Non-supervisor 23 33 17 5 4 15 3 69 11 12690
2011 Supervisor 36 34 9 5 2 6 8 82 7 3063
2011 Non-supervisor 24 35 16 6 4 13 2 70 12 13797
2008 Supervisor 37 33 11 5 3 3 9 79 9 2547
2008 Non-supervisor 26 36 16 8 4 9 1 69 13 12109
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 6 94 2447
2017 Non-supervisor 8 92 13340
2014 Supervisor 6 94 2550
2014 Non-supervisor 8 92 12678

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 147
2017 Non-supervisor 35 1087
2014 Supervisor 35 137
2014 Non-supervisor 35 1014

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 72 147
2017 Non-supervisor 75 1087
2014 Supervisor 79 137
2014 Non-supervisor 80 1014

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 147
2017 Non-supervisor 2 1087
2014 Supervisor 11 137
2014 Non-supervisor 2 1014

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 147
2017 Non-supervisor 6 1087
2014 Non-supervisor 5 1014

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 147
2017 Non-supervisor 15 1087
2014 Supervisor 8 137
2014 Non-supervisor 12 1014

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 147
2017 Non-supervisor 8 1087
2014 Supervisor 11 137
2014 Non-supervisor 9 1014

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 146
2017 Non-supervisor 26 1080
2014 Supervisor 21 136
2014 Non-supervisor 21 1012

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 146
2017 Non-supervisor 23 1080
2014 Supervisor 18 136
2014 Non-supervisor 19 1012

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 146
2017 Non-supervisor 16 1080
2014 Supervisor 12 136
2014 Non-supervisor 13 1012

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 146
2017 Non-supervisor 8 1080
2014 Supervisor 6 136
2014 Non-supervisor 5 1012

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 146
2017 Non-supervisor 26 1080
2014 Supervisor 23 136
2014 Non-supervisor 22 1012

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 146
2017 Non-supervisor 20 1080
2014 Supervisor 23 136
2014 Non-supervisor 18 1012

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 146
2017 Non-supervisor 4 1080
2014 Supervisor 4 136
2014 Non-supervisor 4 1012

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 1 1080

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 146
2017 Non-supervisor 7 1080
2014 Supervisor 9 136
2014 Non-supervisor 7 1012

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 146
2017 Non-supervisor 16 1080
2014 Supervisor 26 136
2014 Non-supervisor 18 1012

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 146
2017 Non-supervisor 1 1080

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 146
2017 Non-supervisor 20 1080
2014 Supervisor 11 136
2014 Non-supervisor 20 1012

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 146

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 146
2017 Non-supervisor 21 1080
2014 Supervisor 26 136
2014 Non-supervisor 31 1012

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 148
2017 Non-supervisor 34 1085
2014 Supervisor 41 137
2014 Non-supervisor 27 1015

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 148
2017 Non-supervisor 15 1085
2014 Supervisor 24 137
2014 Non-supervisor 12 1015

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 148
2017 Non-supervisor 4 1085
2014 Supervisor 5 137
2014 Non-supervisor 3 1015

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 148
2017 Non-supervisor 21 1085
2014 Supervisor 16 137
2014 Non-supervisor 22 1015

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 1085
2014 Supervisor 6 137
2014 Non-supervisor 4 1015

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 1085
2014 Non-supervisor 8 1015

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 148
2017 Non-supervisor 11 1085
2014 Supervisor 9 137
2014 Non-supervisor 9 1015

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 148
2017 Non-supervisor 8 1085
2014 Supervisor 10 137
2014 Non-supervisor 8 1015

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 148
2017 Non-supervisor 45 1085
2014 Supervisor 43 137
2014 Non-supervisor 48 1015

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 144
2017 Non-supervisor 6 1021
2014 Supervisor 8 133
2014 Non-supervisor 6 928

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 144
2017 Non-supervisor 13 1021
2014 Supervisor 8 133
2014 Non-supervisor 11 928

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 144
2017 Non-supervisor 5 1021
2014 Non-supervisor 5 928

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 1021
2014 Supervisor 4 133
2014 Non-supervisor 2 928

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 1021
2014 Supervisor 4 133
2014 Non-supervisor 3 928

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 144
2017 Non-supervisor 5 1021
2014 Supervisor 6 133
2014 Non-supervisor 6 928

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 144
2017 Non-supervisor 9 1021
2014 Supervisor 7 133
2014 Non-supervisor 6 928

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 144
2017 Non-supervisor 13 1021
2014 Supervisor 12 133
2014 Non-supervisor 11 928

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 144
2017 Non-supervisor 12 1021
2014 Supervisor 12 133
2014 Non-supervisor 11 928

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 144
2017 Non-supervisor 22 1021
2014 Supervisor 27 133
2014 Non-supervisor 23 928

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 144
2017 Non-supervisor 11 1021
2014 Supervisor 11 133
2014 Non-supervisor 8 928

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 144
2017 Non-supervisor 41 1021
2014 Supervisor 52 133
2014 Non-supervisor 42 928

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 1021
2014 Non-supervisor 2 928

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 59 144
2017 Non-supervisor 57 1021
2014 Supervisor 60 133
2014 Non-supervisor 65 928

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 1 1021

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 144
2017 Non-supervisor 16 1021
2014 Supervisor 15 133
2014 Non-supervisor 15 928

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 92 8 147
2017 Non-supervisor 90 10 1086

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 22 19 2 2 24 8 66 6 2449
2017 Non-supervisor 16 16 19 3 3 34 9 56 11 13357
2014 Supervisor 22 21 17 2 2 29 8 67 6 2548
2014 Non-supervisor 12 15 21 3 3 37 9 50 12 12704

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 34 13 3 2 8 1 81 5 2447
2017 Non-supervisor 31 30 16 3 3 14 2 73 8 13343
2014 Supervisor 36 32 15 3 2 12 1 78 5 2545
2014 Non-supervisor 23 29 19 4 3 20 2 67 8 12703
2011 Supervisor 37 38 13 3 2 7 0 81 5 3063
2011 Non-supervisor 31 36 15 4 3 11 0 76 7 13810
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 19 20 19 25 0 2 36 44 2443
2017 Non-supervisor 19 22 19 16 22 0 2 42 39 13345

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 22 31 23 16 0 0 30 39 2444
2017 Non-supervisor 20 26 26 15 11 0 2 47 26 13345

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 27 30 21 12 0 1 37 33 2443
2017 Non-supervisor 27 25 20 12 9 1 6 56 22 13315

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 23 27 22 17 0 1 33 39 2447
2017 Non-supervisor 24 24 21 14 12 2 3 50 28 13345

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 27 20 11 7 0 4 60 19 2443
2017 Non-supervisor 51 20 9 3 2 1 13 83 6 13331

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 29 27 13 10 0 0 50 23 2438
2017 Non-supervisor 30 29 21 11 8 0 1 59 19 13320

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 35 24 13 7 0 1 57 20 2436
2017 Non-supervisor 28 30 21 11 6 1 3 61 17 13319

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 33 28 17 8 0 1 47 25 2436
2017 Non-supervisor 26 30 22 12 7 1 3 57 20 13307

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 35 23 12 7 0 1 57 19 2435
2017 Non-supervisor 31 29 19 10 6 1 3 63 17 13315

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 29 27 15 10 0 1 48 26 2433
2017 Non-supervisor 25 30 22 12 8 1 2 56 21 13294

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 25 12 6 4 0 1 78 10 2443
2017 Non-supervisor 47 24 15 7 5 0 2 73 12 13334

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 13 6 3 3 1 2 88 7 2444
2017 Non-supervisor 68 13 6 4 4 1 5 86 8 13342

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 29 10 4 2 0 1 83 6 2446
2017 Non-supervisor 57 24 9 4 3 0 3 85 6 13329

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 20 9 5 4 0 2 82 9 2444
2017 Non-supervisor 61 18 8 5 4 1 3 82 9 13331

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 33 17 7 4 0 1 71 11 2443
2017 Non-supervisor 56 6 2 1 1 0 35 95 2 13321

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 19 6 2 1 0 3 91 3 2435
2017 Non-supervisor 59 17 8 4 2 1 9 85 6 13263

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 13 4 2 2 0 2 91 5 2446
2017 Non-supervisor 52 17 10 7 8 1 6 74 15 13347

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 29 12 4 2 0 1 82 5 2439
2017 Non-supervisor 43 30 14 5 3 0 4 77 8 13325

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 23 44 18 8 0 0 29 26 2449
2017 Non-supervisor 13 31 37 13 6 0 0 44 19 13365

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 26 43 16 6 0 0 21 36 2442
2017 Non-supervisor 10 20 38 20 10 0 1 31 31 13327

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 43 10 6 3 1 0 81 9 2445
2017 Non-supervisor 27 41 15 9 5 3 0 70 15 13360

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 45 16 14 7 1 0 64 21 2446
2017 Non-supervisor 18 38 17 14 10 2 0 57 25 13356
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 15 85 2450
2017 Non-supervisor 23 77 13348
2014 Supervisor 13 87 2544
2014 Non-supervisor 21 79 12673

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 82 18 357
2017 Non-supervisor 80 20 3128
2014 Supervisor 79 21 330
2014 Non-supervisor 77 23 2661

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 29 5 7 2 0 0 86 8 292
2017 Non-supervisor 43 36 6 9 4 1 0 80 13 2510
2014 Supervisor 55 30 6 6 2 0 0 85 8 262
2014 Non-supervisor 44 35 6 10 5 0 0 79 15 2039
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 25 21 13 12 2 1 27 73 2447
2017 Non-supervisor 29 22 19 12 15 2 1 30 70 13372

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 1716
2017 Non-supervisor 22 8980

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 1716
2017 Non-supervisor 31 8980

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 1716
2017 Non-supervisor 25 8980

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 64 1716
2017 Non-supervisor 41 8980

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 1716
2017 Non-supervisor 7 8980

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 1716
2017 Non-supervisor 41 8980

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 5 43 22 10 5 15 1689
2017 Non-supervisor 6 50 19 9 4 12 8799

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 20 15 18 29 1 8 32 51 1722
2017 Non-supervisor 10 21 15 17 26 2 9 35 48 9026

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 6 9 16 60 2 5 9 82 1722
2017 Non-supervisor 3 9 11 17 50 2 8 13 74 9026
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