2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 43 4 8 3 0 0 85 11 3173
2017 Non-visible minority 37 46 4 9 3 0 0 84 12 12535
2014 Visible minority 37 46 5 9 4 0 0 83 12 2674
2014 Non-visible minority 32 48 5 11 4 0 0 81 14 12457
2011 Visible minority 36 47 5 9 4 0 0 83 12 2467
2011 Non-visible minority 34 47 5 11 3 0 0 81 14 14280
2008 Visible minority 34 46 4 11 4 0 0 81 15 1733
2008 Non-visible minority 32 48 5 11 4 0 0 81 15 12886

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 75 19 3 2 1 0 1 95 2 3164
2017 Non-visible minority 73 20 3 2 1 0 1 94 3 12513
2014 Visible minority 71 22 3 2 1 0 1 93 3 2673
2014 Non-visible minority 69 23 4 3 1 0 1 92 4 12454
2011 Visible minority 74 19 3 2 1 0 1 94 3 2471
2011 Non-visible minority 71 21 3 3 1 0 1 93 4 14286
2008 Visible minority 72 20 3 2 2 1 1 93 4 1731
2008 Non-visible minority 71 20 3 3 1 0 1 92 4 12867

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 75 15 3 3 2 0 1 91 5 3171
2017 Non-visible minority 67 18 5 5 3 0 1 87 8 12522
2014 Visible minority 72 17 4 4 2 0 1 91 6 2672
2014 Non-visible minority 64 20 5 6 4 0 2 85 10 12446
2011 Visible minority 72 17 3 4 2 0 1 91 6 2470
2011 Non-visible minority 65 19 5 7 4 0 1 84 11 14278
2008 Visible minority 73 16 3 4 3 0 1 90 7 1731
2008 Non-visible minority 66 18 5 6 3 0 1 86 10 12870

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 35 8 11 6 0 0 75 17 3174
2017 Non-visible minority 38 35 7 12 8 0 0 73 20 12529
2014 Visible minority 37 35 9 11 7 0 0 72 19 2673
2014 Non-visible minority 35 36 8 12 8 0 0 72 20 12448
2011 Visible minority 37 39 9 8 6 0 0 76 14 2469
2011 Non-visible minority 38 39 8 10 5 0 0 77 15 14257

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 40 11 13 6 0 0 70 19 3172
2017 Non-visible minority 27 43 11 14 6 0 0 70 19 12522
2014 Visible minority 26 41 11 14 8 0 0 67 21 2673
2014 Non-visible minority 23 42 12 15 7 0 0 65 23 12449
2011 Visible minority 25 41 12 13 8 0 1 67 22 2475
2011 Non-visible minority 24 41 12 15 7 0 1 66 22 14259
2008 Visible minority 20 42 13 14 10 0 1 63 24 1735
2008 Non-visible minority 21 41 13 16 8 0 1 63 24 12897

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 37 16 9 7 0 0 68 16 3170
2017 Non-visible minority 36 39 13 8 4 0 0 75 12 12521
2014 Visible minority 28 38 16 11 7 0 0 66 18 2677
2014 Non-visible minority 31 40 14 9 6 0 0 72 14 12460
2011 Visible minority 31 35 15 10 9 0 0 66 19 2469
2011 Non-visible minority 37 37 12 8 5 0 0 74 14 14264
2008 Visible minority 27 39 14 10 9 0 0 67 19 1733
2008 Non-visible minority 32 41 13 9 5 0 0 74 13 12895

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 36 12 9 6 0 0 73 15 3169
2017 Non-visible minority 44 39 8 6 3 0 0 82 9 12515
2014 Visible minority 32 39 11 10 8 0 0 71 17 2674
2014 Non-visible minority 39 40 9 7 4 0 0 79 12 12448
2011 Visible minority 33 38 12 8 9 0 0 72 17 2471
2011 Non-visible minority 41 41 8 6 4 0 0 82 10 14276
2008 Visible minority 34 40 10 9 7 0 0 74 16 1736
2008 Non-visible minority 40 43 8 6 3 0 0 83 9 12894

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 38 10 8 4 0 0 78 12 3159
2017 Non-visible minority 45 37 8 7 3 0 0 82 10 12504
2014 Visible minority 32 40 12 10 5 0 0 73 15 2671
2014 Non-visible minority 38 40 10 9 4 0 0 78 12 12445

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 34 12 8 7 0 1 73 15 3166
2017 Non-visible minority 41 33 10 8 6 0 1 75 14 12519
2014 Visible minority 31 35 16 10 8 0 1 67 18 2677
2014 Non-visible minority 33 34 13 10 8 0 1 69 18 12446
2011 Visible minority 34 35 12 10 7 1 1 71 17 2473
2011 Non-visible minority 35 37 12 9 6 0 1 73 16 14274

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 22 12 8 8 2 11 68 19 3171
2017 Non-visible minority 38 23 10 9 9 2 10 69 20 12509
2014 Visible minority 34 24 12 9 11 2 8 65 22 2675
2014 Non-visible minority 33 23 10 11 13 1 9 63 26 12450
2011 Visible minority 30 24 11 11 12 2 10 61 26 2475
2011 Non-visible minority 31 24 9 12 14 1 8 61 29 14273
2008 Visible minority 31 26 11 10 12 2 7 63 24 1734
2008 Non-visible minority 37 25 8 11 12 1 6 66 25 12881

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 41 14 8 6 0 0 73 14 3171
2017 Non-visible minority 32 45 11 7 5 0 0 77 12 12528
2014 Visible minority 26 44 14 8 7 0 0 71 15 2676
2014 Non-visible minority 26 46 13 9 6 0 0 72 15 12453
2011 Visible minority 31 39 14 9 7 0 0 70 16 2473
2011 Non-visible minority 31 41 12 9 6 0 0 73 15 14254
2008 Visible minority 28 42 13 9 6 0 0 71 16 1718
2008 Non-visible minority 33 42 11 9 5 0 0 75 14 12803

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 34 17 13 11 1 0 58 24 3169
2017 Non-visible minority 25 36 16 13 9 0 0 62 22 12527
2014 Visible minority 20 32 20 15 13 0 0 52 28 2673
2014 Non-visible minority 19 36 18 16 11 0 0 55 27 12455
2011 Visible minority 20 33 18 14 14 1 0 53 28 2474
2011 Non-visible minority 19 36 17 16 11 0 0 55 28 14279

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 42 10 8 4 0 0 78 12 3169
2017 Non-visible minority 32 44 11 9 4 0 0 76 13 12522

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 38 9 4 3 0 0 83 8 3165
2017 Non-visible minority 41 42 9 5 2 0 0 83 7 12510
2014 Visible minority 42 39 10 4 4 1 0 82 8 2675
2014 Non-visible minority 35 43 12 5 3 0 0 79 9 12452
2011 Visible minority 41 39 10 6 4 1 0 80 10 2469
2011 Non-visible minority 33 44 12 7 4 1 0 78 10 14267
2008 Visible minority 43 38 9 5 4 1 0 82 8 1735
2008 Non-visible minority 41 41 9 5 3 1 0 82 9 12886

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 36 17 9 10 0 0 64 19 3170
2017 Non-visible minority 28 38 15 11 8 0 0 66 19 12517

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 32 11 3 2 0 0 84 6 3163
2017 Non-visible minority 50 36 9 3 2 0 0 87 5 12508
2014 Visible minority 58 29 9 2 2 0 0 87 4 2672
2014 Non-visible minority 56 31 9 3 2 0 0 87 4 12449
2011 Visible minority 55 29 10 3 2 0 0 85 5 2474
2011 Non-visible minority 55 32 8 3 2 0 0 87 5 14273

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 36 17 12 10 1 1 61 22 3156
2017 Non-visible minority 25 37 15 14 8 0 0 62 23 12483
2014 Visible minority 17 38 16 14 13 1 1 56 28 2676
2014 Non-visible minority 17 36 16 17 13 0 1 54 31 12454
2011 Visible minority 21 35 16 13 13 1 1 57 27 2470
2011 Non-visible minority 22 36 14 15 12 0 0 58 28 14273

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 32 18 12 10 0 1 60 22 3158
2017 Non-visible minority 28 34 17 12 8 0 1 63 21 12491
2014 Visible minority 21 34 20 12 12 0 1 56 24 2676
2014 Non-visible minority 23 34 18 14 11 0 0 57 25 12456

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 38 14 9 6 0 1 70 15 3160
2017 Non-visible minority 31 40 13 10 5 0 0 72 15 12494
2014 Visible minority 26 39 16 11 8 0 0 65 19 2673
2014 Non-visible minority 25 39 16 12 7 0 0 65 19 12452
2011 Visible minority 32 39 14 8 5 1 0 72 14 2472
2011 Non-visible minority 31 42 13 10 5 0 0 73 15 14260

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 37 14 6 5 0 0 76 10 3161
2017 Non-visible minority 38 41 11 6 3 0 0 79 10 12482
2014 Visible minority 34 42 13 5 5 0 0 76 10 2673
2014 Non-visible minority 34 41 13 7 5 0 0 76 12 12446
2011 Visible minority 35 38 14 7 6 0 0 73 13 2473
2011 Non-visible minority 36 42 10 7 4 0 0 78 12 14279
2008 Visible minority 32 44 11 8 5 0 0 77 12 1735
2008 Non-visible minority 38 42 9 7 3 0 0 80 11 12897

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 32 13 4 2 0 2 80 6 3171
2017 Non-visible minority 42 32 14 6 3 0 3 76 10 12532
2014 Visible minority 44 34 13 4 3 0 1 79 7 2675
2014 Non-visible minority 41 31 16 6 4 0 2 74 10 12459
2011 Visible minority 40 33 16 6 4 0 2 74 10 2475
2011 Non-visible minority 36 32 17 8 5 0 2 69 14 14269
2008 Visible minority 31 35 20 8 5 0 1 67 13 1735
2008 Non-visible minority 29 33 20 10 6 0 1 63 17 12893

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 20 32 19 10 2 7 32 33 3149
2017 Non-visible minority 10 23 34 18 10 1 4 29 35 12495
2014 Visible minority 14 25 33 16 7 2 4 24 40 2666
2014 Non-visible minority 12 30 34 14 6 1 2 21 43 12443
2011 Visible minority 17 25 32 15 6 1 4 22 44 2467
2011 Non-visible minority 16 31 32 12 6 1 2 18 49 14255
2008 Visible minority 18 28 33 13 5 2 2 19 47 1726
2008 Non-visible minority 17 33 32 12 4 1 1 17 51 12877

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 14 25 22 16 5 9 45 26 3129
2017 Non-visible minority 8 17 28 22 16 3 5 42 28 12462
2014 Visible minority 15 19 29 19 10 3 5 31 38 2666
2014 Non-visible minority 13 24 31 18 9 3 3 29 39 12430
2011 Visible minority 19 21 26 18 9 3 5 29 43 2464
2011 Non-visible minority 18 25 29 16 8 2 2 25 45 14249
2008 Visible minority 16 23 27 18 8 3 3 28 43 1725
2008 Non-visible minority 18 27 28 16 7 2 2 25 47 12865

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 16 27 17 12 5 9 33 36 3140
2017 Non-visible minority 14 22 27 16 11 3 7 30 40 12464
2014 Visible minority 18 22 26 15 9 4 6 26 45 2669
2014 Non-visible minority 19 26 27 14 7 2 6 23 48 12426
2011 Visible minority 20 21 26 16 7 3 7 26 46 2465
2011 Non-visible minority 22 27 26 13 6 2 5 21 52 14236
2008 Visible minority 20 22 30 14 6 3 4 22 46 1721
2008 Non-visible minority 21 26 27 15 6 2 3 21 50 12857

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 13 25 25 16 3 10 47 25 3127
2017 Non-visible minority 9 16 30 22 14 2 7 40 28 12432
2014 Visible minority 10 15 29 24 13 2 7 40 28 2661
2014 Non-visible minority 10 19 32 21 10 1 5 34 32 12406
2011 Visible minority 12 15 30 23 12 2 8 38 29 2456
2011 Non-visible minority 14 22 31 19 9 1 4 30 37 14227
2008 Visible minority 13 16 30 23 10 2 5 36 32 1721
2008 Non-visible minority 13 22 33 20 8 1 3 29 37 12855

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 16 24 20 16 3 10 41 30 3144
2017 Non-visible minority 13 20 27 17 15 2 6 35 36 12471
2014 Visible minority 18 21 27 16 11 2 5 30 42 2668
2014 Non-visible minority 21 26 26 13 8 1 4 23 50 12436
2011 Visible minority 20 20 26 17 10 2 6 29 43 2458
2011 Non-visible minority 24 26 25 13 7 1 3 21 52 14266
2008 Visible minority 20 23 26 17 9 2 3 28 45 1723
2008 Non-visible minority 22 27 26 14 7 1 3 22 51 12856

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 17 24 18 13 7 9 37 34 3136
2017 Non-visible minority 12 19 26 19 14 4 6 36 35 12484
2014 Visible minority 13 16 25 20 12 6 7 37 34 2667
2014 Non-visible minority 12 18 26 23 12 3 5 39 33 12422
2011 Visible minority 16 16 25 20 11 5 8 36 36 2453
2011 Non-visible minority 12 18 26 22 13 3 6 38 34 14237
2008 Visible minority 18 20 27 18 9 4 5 29 41 1729
2008 Non-visible minority 15 22 27 20 10 2 4 31 40 12863

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 19 28 15 11 5 8 30 38 3149
2017 Non-visible minority 16 24 32 13 9 3 4 23 43 12479
2014 Visible minority 16 20 30 15 9 5 6 27 40 2672
2014 Non-visible minority 18 27 32 12 6 2 3 19 47 12426
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 74 13 5 2 2 0 3 91 5 3167
2017 Non-visible minority 69 15 5 4 3 0 4 88 7 12519
2014 Visible minority 74 14 4 2 2 0 3 92 5 2675
2014 Non-visible minority 70 15 5 4 3 0 4 88 7 12453
2011 Visible minority 71 15 5 3 2 1 3 90 5 2474
2011 Non-visible minority 68 15 5 5 3 0 4 87 8 14270
2008 Visible minority 67 15 6 3 3 1 6 87 7 1730
2008 Non-visible minority 67 12 5 4 4 1 6 86 9 12884

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 27 16 9 8 6 5 63 19 3168
2017 Non-visible minority 26 30 15 10 7 6 5 64 19 12521
2014 Visible minority 29 30 16 9 8 5 3 64 19 2673
2014 Non-visible minority 26 31 17 10 7 5 4 63 19 12456

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 28 9 8 8 2 0 75 16 3169
2017 Non-visible minority 46 31 8 8 5 1 0 78 14 12515
2014 Visible minority 43 28 11 9 8 2 0 72 17 2672
2014 Non-visible minority 43 31 9 10 6 1 0 75 16 12452

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 31 14 12 8 3 1 64 21 3167
2017 Non-visible minority 28 37 12 13 6 2 1 67 20 12509
2014 Visible minority 23 36 14 15 8 3 1 62 24 2675
2014 Non-visible minority 22 40 14 14 7 2 1 64 22 12460
2011 Visible minority 23 33 14 14 11 4 1 59 26 2476
2011 Non-visible minority 22 37 14 16 8 2 1 61 24 14292
2008 Visible minority 22 34 15 14 11 4 1 58 26 1734
2008 Non-visible minority 23 38 13 15 8 2 1 63 24 12889

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 22 16 13 12 13 1 53 29 3167
2017 Non-visible minority 23 28 15 12 10 11 1 58 25 12523
2014 Visible minority 18 25 18 13 13 11 1 49 30 2675
2014 Non-visible minority 21 27 17 13 10 10 1 54 27 12457
2011 Visible minority 18 26 17 14 15 10 1 49 32 2474
2011 Non-visible minority 21 27 17 14 11 8 1 53 28 14270
2008 Visible minority 19 24 18 12 15 11 1 48 31 1733
2008 Non-visible minority 23 29 15 14 11 7 1 56 27 12877

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 19 19 13 12 20 3 43 32 3164
2017 Non-visible minority 11 22 17 17 12 19 2 42 37 12527
2014 Visible minority 10 19 21 15 16 17 2 37 38 2677
2014 Non-visible minority 9 21 19 18 15 15 2 36 41 12454

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 37 9 6 4 0 0 81 10 3164
2017 Non-visible minority 44 39 7 6 3 0 0 84 9 12509
2014 Visible minority 37 42 10 8 3 1 0 79 11 2676
2014 Non-visible minority 40 42 8 7 3 0 0 82 10 12449
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 33 11 7 6 1 1 76 13 3170
2017 Non-visible minority 37 37 11 8 5 1 1 75 13 12523
2014 Visible minority 36 36 12 8 6 1 0 73 14 2677
2014 Non-visible minority 34 38 13 9 6 1 0 72 15 12455
2011 Visible minority 34 36 13 10 7 1 0 70 17 2476
2011 Non-visible minority 30 38 14 11 7 1 0 68 18 14276
2008 Visible minority 27 34 16 11 10 1 1 62 22 1735
2008 Non-visible minority 26 35 14 13 10 1 1 62 24 12889

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 29 11 6 5 2 1 78 11 3169
2017 Non-visible minority 46 32 10 5 3 2 1 81 9 12525
2014 Visible minority 41 31 13 7 5 2 1 74 12 2675
2014 Non-visible minority 41 32 13 6 4 2 0 76 11 12459
2011 Visible minority 39 31 14 7 6 2 1 73 13 2474
2011 Non-visible minority 39 33 13 8 4 2 0 74 12 14274
2008 Visible minority 32 32 16 7 9 3 1 67 16 1735
2008 Non-visible minority 36 33 13 8 6 3 1 71 15 12893

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 31 10 6 5 1 0 79 11 3167
2017 Non-visible minority 44 35 9 7 4 1 0 80 11 12512
2014 Visible minority 41 35 11 7 5 1 1 77 12 2675
2014 Non-visible minority 39 36 11 9 5 1 0 76 14 12455
2011 Visible minority 39 33 11 9 7 1 0 73 16 2469
2011 Non-visible minority 37 37 10 10 5 1 0 74 15 14268
2008 Visible minority 32 35 12 10 9 1 1 68 19 1729
2008 Non-visible minority 34 36 11 11 8 1 0 70 19 12883

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 79 12 3 1 1 0 3 94 3 3171
2017 Non-visible minority 79 11 3 2 2 0 3 94 3 12510
2014 Visible minority 76 15 3 1 1 0 3 94 3 2676
2014 Non-visible minority 77 12 3 1 2 0 3 93 4 12451
2011 Visible minority 76 14 4 2 2 0 3 93 4 2475
2011 Non-visible minority 78 11 3 2 2 0 3 92 4 14267
2008 Visible minority 76 10 4 1 3 1 5 92 4 1732
2008 Non-visible minority 78 7 3 2 3 1 6 92 5 12879

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 21 8 5 7 4 11 76 14 3166
2017 Non-visible minority 47 22 7 5 7 4 9 79 13 12509
2014 Visible minority 40 24 9 5 8 3 10 74 16 2675
2014 Non-visible minority 42 23 8 6 8 4 9 74 16 12453
2011 Visible minority 40 27 10 6 10 3 4 72 17 2470
2011 Non-visible minority 42 27 8 7 9 2 5 74 18 14280

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 26 8 5 6 1 1 80 11 3167
2017 Non-visible minority 54 28 7 6 4 1 0 83 10 12514

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 25 11 4 6 3 0 79 10 3169
2017 Non-visible minority 55 26 10 4 4 2 0 83 8 12515

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 26 11 6 6 1 0 77 11 3162
2017 Non-visible minority 52 28 10 6 4 0 0 80 10 12500
2014 Visible minority 43 32 12 6 6 0 0 76 12 2674
2014 Non-visible minority 45 31 11 7 5 0 0 76 12 12447
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 39 12 12 4 2 3 70 17 333
2017 Non-visible minority 26 41 12 11 5 2 4 71 16 2084
2014 Visible minority 27 35 14 10 8 2 4 66 19 283
2014 Non-visible minority 26 39 13 10 5 2 4 69 17 2248

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 28 16 7 7 10 1 67 15 3174
2017 Non-visible minority 30 32 14 8 5 10 0 69 15 12528
2014 Visible minority 24 31 17 8 8 11 0 62 19 2672
2014 Non-visible minority 24 32 18 9 6 11 0 63 18 12452
2011 Visible minority 21 30 21 8 9 11 1 57 20 2468
2011 Non-visible minority 21 29 20 11 8 10 1 57 21 14279

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 30 18 9 8 4 1 63 18 3171
2017 Non-visible minority 27 33 18 11 7 4 0 63 19 12526
2014 Visible minority 22 29 21 12 11 5 0 54 24 2674
2014 Non-visible minority 19 32 21 14 10 4 0 53 25 12452
2011 Visible minority 18 29 24 11 13 5 1 49 26 2470
2011 Non-visible minority 16 29 22 16 14 3 0 47 31 14256
2008 Visible minority 19 29 22 10 12 6 1 52 24 1731
2008 Non-visible minority 18 32 19 16 13 3 0 51 30 12884

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 27 19 12 8 9 1 56 22 3163
2017 Non-visible minority 20 30 19 14 8 9 0 55 24 12512
2014 Visible minority 16 27 23 14 12 8 0 47 28 2673
2014 Non-visible minority 13 27 23 18 11 7 0 44 32 12448
2011 Visible minority 12 29 22 17 12 8 0 45 31 2468
2011 Non-visible minority 9 27 22 21 14 6 0 38 38 14259
2008 Visible minority 10 29 21 18 12 10 0 43 33 1732
2008 Non-visible minority 8 28 21 23 14 5 0 38 39 12889

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 25 16 11 12 10 0 57 25 3169
2017 Non-visible minority 22 28 17 13 12 7 0 54 27 12528
2014 Visible minority 17 25 19 14 15 10 0 47 32 2673
2014 Non-visible minority 16 25 20 16 15 8 0 45 34 12448
2011 Visible minority 13 25 20 14 17 11 0 43 35 2471
2011 Non-visible minority 11 26 20 17 17 9 0 40 38 14260
2008 Visible minority 13 27 18 14 16 12 0 46 34 1734
2008 Non-visible minority 11 27 18 18 17 8 0 42 38 12893

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 33 16 12 9 5 0 60 23 3160
2017 Non-visible minority 20 34 17 15 10 5 0 56 26 12512
2014 Visible minority 17 31 18 15 13 5 0 51 29 2671
2014 Non-visible minority 14 31 19 19 13 4 0 47 34 12446
2011 Visible minority 15 34 18 17 13 4 0 51 30 2470
2011 Non-visible minority 10 33 19 21 15 3 0 44 37 14258
2008 Visible minority 15 36 17 18 12 3 0 52 30 1737
2008 Non-visible minority 12 35 16 22 13 2 0 48 36 12887
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 40 15 7 4 2 0 74 11 3163
2017 Non-visible minority 26 45 16 8 3 1 0 72 11 12516
2014 Visible minority 26 42 16 8 5 2 0 71 13 2674
2014 Non-visible minority 22 43 19 9 5 2 0 67 14 12454
2011 Visible minority 25 42 17 9 6 2 0 68 15 2470
2011 Non-visible minority 21 43 17 11 6 1 0 66 17 14265

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 41 11 4 2 3 0 82 6 3162
2017 Non-visible minority 39 43 9 4 2 3 0 85 5 12506
2014 Visible minority 37 43 10 4 2 4 0 84 6 2672
2014 Non-visible minority 39 43 9 4 2 3 0 85 6 12453
2011 Visible minority 33 40 14 6 3 4 0 76 9 2469
2011 Non-visible minority 34 41 12 6 3 4 0 78 9 14254

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 35 12 7 5 4 1 75 13 3161
2017 Non-visible minority 37 38 11 7 3 3 1 78 11 12508
2014 Visible minority 35 38 12 7 4 4 1 76 11 2675
2014 Non-visible minority 37 40 10 7 3 2 1 80 10 12454
2011 Visible minority 30 35 13 9 6 6 1 70 16 2464
2011 Non-visible minority 32 37 12 9 5 4 1 72 15 14235
2008 Visible minority 25 35 13 10 10 6 1 65 22 1733
2008 Non-visible minority 27 36 13 11 7 4 1 67 19 12879

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 32 18 10 6 6 2 62 18 3161
2017 Non-visible minority 24 36 18 11 5 5 1 64 17 12515
2014 Visible minority 24 36 19 9 6 5 1 64 16 2674
2014 Non-visible minority 26 37 17 10 5 5 1 66 15 12453
2011 Visible minority 17 32 22 12 9 7 1 53 23 2468
2011 Non-visible minority 17 35 21 13 8 6 1 56 22 14271

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 23 17 12 15 12 3 49 31 3155
2017 Non-visible minority 19 24 17 14 12 11 3 50 30 12505
2014 Visible minority 16 22 19 13 16 11 2 44 34 2672
2014 Non-visible minority 16 24 18 16 14 10 2 45 35 12457
2011 Visible minority 13 22 20 13 16 12 4 41 35 2474
2011 Non-visible minority 13 23 19 17 14 12 3 42 36 14281

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 18 7 2 2 2 6 89 4 3168
2017 Non-visible minority 61 19 7 4 2 2 6 86 6 12526
2014 Visible minority 61 21 7 2 2 2 5 88 5 2675
2014 Non-visible minority 59 20 8 4 3 1 5 85 7 12453

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 16 5 1 1 2 3 92 2 3167
2017 Non-visible minority 69 18 4 2 2 2 3 92 4 12519
2014 Visible minority 69 19 5 1 1 2 2 92 3 2676
2014 Non-visible minority 67 20 5 2 1 2 3 91 4 12452
2011 Visible minority 67 18 6 2 2 3 2 90 4 2474
2011 Non-visible minority 67 19 6 3 1 2 3 90 4 14265
2008 Visible minority 68 16 6 2 2 3 3 89 4 1730
2008 Non-visible minority 67 17 7 2 1 2 3 89 4 12888

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 30 16 12 13 4 1 57 26 3165
2017 Non-visible minority 24 35 16 13 8 3 0 61 22 12515
2014 Visible minority 18 29 18 15 16 4 1 49 33 2678
2014 Non-visible minority 18 33 18 16 12 3 1 53 29 12455
2011 Visible minority 15 30 18 17 19 2 1 46 36 2474
2011 Non-visible minority 16 33 19 17 13 2 0 50 31 14268
2008 Visible minority 14 32 20 15 17 2 0 47 33 1734
2008 Non-visible minority 14 34 19 18 13 1 0 49 31 12891

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 25 16 15 19 4 2 48 36 3168
2017 Non-visible minority 21 29 14 15 15 3 2 53 32 12512
2014 Visible minority 14 20 16 18 27 3 2 36 47 2678
2014 Non-visible minority 14 24 16 19 22 3 3 40 43 12452
2011 Visible minority 13 22 16 17 28 2 1 36 47 2473
2011 Non-visible minority 12 26 16 19 23 2 2 40 44 14263
2008 Visible minority 17 30 15 16 19 2 1 48 36 1734
2008 Non-visible minority 16 33 15 18 16 1 1 50 35 12881

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 30 21 11 9 9 1 54 22 3165
2017 Non-visible minority 19 35 21 13 7 5 1 57 21 12509

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 32 14 4 6 4 1 75 10 3167
2017 Non-visible minority 41 36 13 3 2 4 1 81 5 12501
2014 Visible minority 36 33 15 6 6 4 0 73 12 2674
2014 Non-visible minority 40 35 14 3 2 5 1 80 6 12443

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 36 11 5 4 2 0 79 10 3163
2017 Non-visible minority 41 40 10 5 2 2 0 83 7 12504
2014 Visible minority 37 36 13 6 6 3 0 74 12 2676
2014 Non-visible minority 38 38 13 5 3 3 0 78 8 12451
2011 Visible minority 30 37 15 7 7 4 0 70 14 2472
2011 Non-visible minority 29 38 16 7 5 4 0 70 13 14255

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 34 9 4 4 0 0 83 8 3170
2017 Non-visible minority 47 38 8 5 3 0 0 85 7 12533
2014 Visible minority 42 37 12 5 4 1 0 80 9 2676
2014 Non-visible minority 41 39 10 6 3 0 0 80 9 12443
2011 Visible minority 35 38 14 6 5 1 0 74 12 2469
2011 Non-visible minority 33 40 13 7 6 0 0 74 13 14232
2008 Visible minority 29 40 15 8 7 1 0 70 15 1733
2008 Non-visible minority 29 42 14 9 6 1 0 71 15 12881

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 31 16 8 7 1 0 69 14 3166
2017 Non-visible minority 34 34 16 9 6 1 0 69 15 12508
2014 Visible minority 24 35 19 12 8 1 0 61 20 2678
2014 Non-visible minority 22 35 19 13 9 1 0 58 23 12455
2011 Visible minority 25 34 21 9 9 2 0 59 19 2476
2011 Non-visible minority 22 35 20 13 10 1 0 57 23 14257

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 34 16 8 6 1 0 69 14 3167
2017 Non-visible minority 33 38 15 9 5 0 0 71 14 12517
2014 Visible minority 23 36 20 12 8 1 0 60 20 2677
2014 Non-visible minority 22 38 19 13 8 0 0 60 21 12450
2011 Visible minority 23 35 20 11 9 1 0 59 20 2468
2011 Non-visible minority 21 37 19 13 9 1 0 59 23 14235
2008 Visible minority 22 40 18 12 8 1 0 62 20 1727
2008 Non-visible minority 23 40 16 14 7 0 0 63 21 12880

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 22 20 14 14 5 0 50 29 3169
2017 Non-visible minority 28 25 20 13 9 5 1 56 23 12519
2014 Visible minority 20 24 19 16 16 5 0 46 33 2676
2014 Non-visible minority 21 25 20 16 12 5 1 49 30 12448
2011 Visible minority 22 22 18 16 16 5 0 46 34 2468
2011 Non-visible minority 23 25 19 14 12 6 1 52 28 14255
2008 Visible minority 18 25 18 17 16 5 0 46 35 1733
2008 Non-visible minority 23 28 18 16 10 5 1 54 27 12881
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 32 27 41 3171
2017 Non-visible minority 28 39 34 12528
2014 Visible minority 32 27 42 2677
2014 Non-visible minority 29 37 34 12456
2011 Visible minority 35 28 37 2476
2011 Non-visible minority 29 38 32 14276

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 5 32 41 6 8 7 1017
2017 Non-visible minority 18 35 30 5 6 6 3487
2014 Visible minority 3 35 47 7 9999 9 849
2014 Non-visible minority 19 29 34 9 9999 9 3633
2011 Visible minority 5 31 47 8 9999 9 859
2011 Non-visible minority 21 30 31 7 9999 11 4210
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 18 82 3168
2017 Non-visible minority 16 84 12515
2014 Visible minority 19 81 2672
2014 Non-visible minority 16 84 12438

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 55 583
2017 Non-visible minority 50 2021
2014 Visible minority 51 494
2014 Non-visible minority 50 2035

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 63 583
2017 Non-visible minority 60 2021
2014 Visible minority 65 494
2014 Non-visible minority 60 2035

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 583
2017 Non-visible minority 6 2021
2014 Visible minority 7 494
2014 Non-visible minority 6 2035

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 583
2017 Non-visible minority 3 2021
2014 Visible minority 2 494
2014 Non-visible minority 3 2035

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 583
2017 Non-visible minority 14 2021
2014 Visible minority 16 494
2014 Non-visible minority 13 2035

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 3 583
2017 Non-visible minority 3 2021
2014 Visible minority 5 494
2014 Non-visible minority 4 2035

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 582
2017 Non-visible minority 41 2022
2014 Visible minority 45 494
2014 Non-visible minority 39 2036

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 41 582
2017 Non-visible minority 39 2022
2014 Visible minority 38 494
2014 Non-visible minority 40 2036

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 582
2017 Non-visible minority 43 2022
2014 Visible minority 46 494
2014 Non-visible minority 39 2036

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 47 582
2017 Non-visible minority 39 2022
2014 Visible minority 44 494
2014 Non-visible minority 40 2036

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 25 582
2017 Non-visible minority 25 2022
2014 Visible minority 28 494
2014 Non-visible minority 23 2036

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 62 582
2017 Non-visible minority 56 2022
2014 Visible minority 61 494
2014 Non-visible minority 53 2036

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 582
2017 Non-visible minority 36 2022
2014 Visible minority 34 494
2014 Non-visible minority 36 2036

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Visible minority 1 582
2017 Non-visible minority 1 2022
2014 Non-visible minority 1 2036

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 582
2017 Non-visible minority 8 2022
2014 Visible minority 6 494
2014 Non-visible minority 7 2036

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 582
2017 Non-visible minority 11 2022
2014 Visible minority 14 494
2014 Non-visible minority 10 2036

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 53 582
2017 Non-visible minority 46 2022
2014 Visible minority 55 494
2014 Non-visible minority 43 2036

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 582
2017 Non-visible minority 24 2022
2014 Visible minority 30 494
2014 Non-visible minority 26 2036

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 582
2017 Non-visible minority 15 2022
2014 Visible minority 15 494
2014 Non-visible minority 14 2036

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 49 582
2017 Non-visible minority 54 2020
2014 Visible minority 50 495
2014 Non-visible minority 52 2035

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 25 582
2017 Non-visible minority 27 2020
2014 Visible minority 27 495
2014 Non-visible minority 30 2035

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 582
2017 Non-visible minority 5 2020
2014 Visible minority 5 495
2014 Non-visible minority 4 2035

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 582
2017 Non-visible minority 21 2020
2014 Visible minority 24 495
2014 Non-visible minority 23 2035

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 582
2017 Non-visible minority 9 2020
2014 Visible minority 12 495
2014 Non-visible minority 9 2035

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 582
2017 Non-visible minority 6 2020
2014 Visible minority 8 495
2014 Non-visible minority 6 2035

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 582
2017 Non-visible minority 13 2020
2014 Visible minority 14 495
2014 Non-visible minority 17 2035

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 582
2017 Non-visible minority 12 2020
2014 Visible minority 10 495
2014 Non-visible minority 11 2035

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 582
2017 Non-visible minority 25 2020
2014 Visible minority 26 495
2014 Non-visible minority 23 2035

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 542
2017 Non-visible minority 12 1893
2014 Visible minority 13 456
2014 Non-visible minority 15 1914

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 542
2017 Non-visible minority 18 1893
2014 Visible minority 19 456
2014 Non-visible minority 15 1914

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 542
2017 Non-visible minority 10 1893
2014 Visible minority 11 456
2014 Non-visible minority 12 1914

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 542
2017 Non-visible minority 7 1893
2014 Visible minority 9 456
2014 Non-visible minority 8 1914

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 542
2017 Non-visible minority 11 1893
2014 Visible minority 13 456
2014 Non-visible minority 11 1914

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 542
2017 Non-visible minority 11 1893
2014 Visible minority 12 456
2014 Non-visible minority 13 1914

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 542
2017 Non-visible minority 13 1893
2014 Visible minority 10 456
2014 Non-visible minority 9 1914

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 542
2017 Non-visible minority 10 1893
2014 Visible minority 13 456
2014 Non-visible minority 8 1914

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 542
2017 Non-visible minority 13 1893
2014 Visible minority 14 456
2014 Non-visible minority 12 1914

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 542
2017 Non-visible minority 24 1893
2014 Visible minority 23 456
2014 Non-visible minority 22 1914

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 542
2017 Non-visible minority 9 1893
2014 Visible minority 10 456
2014 Non-visible minority 8 1914

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 45 542
2017 Non-visible minority 43 1893
2014 Visible minority 44 456
2014 Non-visible minority 42 1914

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 3 542
2017 Non-visible minority 1 1893
2014 Visible minority 2 456
2014 Non-visible minority 1 1914

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 542
2017 Non-visible minority 46 1893
2014 Visible minority 53 456
2014 Non-visible minority 49 1914

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 2 542
2017 Non-visible minority 1 1893

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 542
2017 Non-visible minority 15 1893
2014 Visible minority 14 456
2014 Non-visible minority 14 1914

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 92 8 585
2017 Non-visible minority 92 8 2020

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 16 18 5 8 26 10 53 19 3173
2017 Non-visible minority 15 16 18 6 6 28 9 50 20 12528
2014 Visible minority 14 17 20 6 7 28 9 48 20 2677
2014 Non-visible minority 13 16 20 7 6 31 9 48 20 12453

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 27 16 5 6 14 2 67 13 3166
2017 Non-visible minority 29 31 17 6 5 11 1 69 12 12504
2014 Visible minority 23 27 20 5 6 17 1 61 14 2677
2014 Non-visible minority 23 29 20 6 5 15 1 63 13 12454
2011 Visible minority 28 33 16 6 5 11 0 69 12 2472
2011 Non-visible minority 28 36 17 6 4 8 0 70 11 14258
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 46 12 10 3 4 3 73 14 3169
2017 Non-visible minority 26 49 10 7 2 1 4 79 10 12529
2014 Visible minority 20 50 14 8 4 3 2 73 12 2672
2014 Non-visible minority 24 52 11 6 2 1 4 81 8 12451
2011 Visible minority 19 52 13 8 4 2 3 74 12 2466
2011 Non-visible minority 25 53 10 6 2 1 3 81 8 14258
2008 Visible minority 19 46 15 9 7 2 2 68 16 1735
2008 Non-visible minority 26 50 11 7 3 1 3 79 10 12899

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 25 21 8 5 21 6 54 18 3163
2017 Non-visible minority 13 24 20 8 5 23 8 53 18 12511
2014 Visible minority 11 23 23 9 7 20 7 46 22 2673
2014 Non-visible minority 10 24 22 9 6 22 8 48 21 12452
2011 Visible minority 10 25 24 11 7 18 5 46 23 2468
2011 Non-visible minority 10 26 23 10 7 18 6 47 23 14271

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 29 12 3 2 12 4 79 6 3173
2017 Non-visible minority 41 33 10 2 1 9 4 84 4 12528
2014 Visible minority 31 34 16 3 2 11 3 75 7 2677
2014 Non-visible minority 35 36 11 3 1 9 4 81 5 12455
2011 Visible minority 33 35 13 4 2 10 3 78 7 2470
2011 Non-visible minority 36 36 11 4 2 8 3 82 6 14270
2008 Visible minority 29 35 15 4 3 13 2 75 8 1734
2008 Non-visible minority 34 38 12 3 2 8 3 80 6 12889

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 29 15 3 3 15 4 74 7 3167
2017 Non-visible minority 33 32 12 4 2 12 4 78 7 12514
2014 Visible minority 24 32 18 5 4 15 3 68 10 2672
2014 Non-visible minority 26 33 15 5 3 13 4 72 10 12436
2011 Visible minority 25 34 16 5 3 13 3 70 10 2467
2011 Non-visible minority 27 35 14 6 4 11 3 72 11 14228
2008 Visible minority 24 32 18 7 5 12 2 65 14 1732
2008 Non-visible minority 28 36 15 7 4 7 3 71 12 12883
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 13 87 3162
2017 Non-visible minority 6 94 12514
2014 Visible minority 13 87 2669
2014 Non-visible minority 6 94 12436

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 40 424
2017 Non-visible minority 32 794
2014 Visible minority 44 338
2014 Non-visible minority 32 794

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 71 424
2017 Non-visible minority 77 794
2014 Visible minority 78 338
2014 Non-visible minority 81 794

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 424
2017 Non-visible minority 2 794
2014 Visible minority 4 338
2014 Non-visible minority 2 794

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 424
2017 Non-visible minority 5 794
2014 Visible minority 6 338
2014 Non-visible minority 5 794

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 424
2017 Non-visible minority 11 794
2014 Visible minority 18 338
2014 Non-visible minority 9 794

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 424
2017 Non-visible minority 7 794
2014 Visible minority 8 338
2014 Non-visible minority 10 794

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 59 422
2017 Non-visible minority 8 789
2014 Visible minority 53 335
2014 Non-visible minority 7 793

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 422
2017 Non-visible minority 12 789
2014 Visible minority 38 335
2014 Non-visible minority 10 793

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 422
2017 Non-visible minority 4 789
2014 Visible minority 35 335
2014 Non-visible minority 4 793

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 422
2017 Non-visible minority 4 789
2014 Visible minority 12 335
2014 Non-visible minority 3 793

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 422
2017 Non-visible minority 28 789
2014 Visible minority 21 335
2014 Non-visible minority 22 793

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 422
2017 Non-visible minority 22 789
2014 Visible minority 17 335
2014 Non-visible minority 19 793

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 2 422
2017 Non-visible minority 4 789
2014 Visible minority 2 335
2014 Non-visible minority 4 793

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 1 789

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 422
2017 Non-visible minority 7 789
2014 Visible minority 8 335
2014 Non-visible minority 7 793

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 422
2017 Non-visible minority 19 789
2014 Visible minority 15 335
2014 Non-visible minority 20 793

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 422
2017 Non-visible minority 1 789

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 422
2017 Non-visible minority 23 789
2014 Visible minority 14 335
2014 Non-visible minority 21 793

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 422
2014 Non-visible minority 1 793

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 422
2017 Non-visible minority 25 789
2014 Visible minority 21 335
2014 Non-visible minority 34 793

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 422
2017 Non-visible minority 36 795
2014 Visible minority 26 338
2014 Non-visible minority 30 794

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 422
2017 Non-visible minority 16 795
2014 Visible minority 15 338
2014 Non-visible minority 13 794

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 3 422
2017 Non-visible minority 5 795
2014 Visible minority 3 338
2014 Non-visible minority 3 794

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 422
2017 Non-visible minority 22 795
2014 Visible minority 16 338
2014 Non-visible minority 24 794

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 4 422
2017 Non-visible minority 5 795
2014 Visible minority 6 338
2014 Non-visible minority 3 794

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 422
2017 Non-visible minority 6 795
2014 Visible minority 7 338
2014 Non-visible minority 8 794

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 422
2017 Non-visible minority 11 795
2014 Visible minority 9 338
2014 Non-visible minority 9 794

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 422
2017 Non-visible minority 9 795
2014 Visible minority 9 338
2014 Non-visible minority 8 794

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 422
2017 Non-visible minority 41 795
2014 Visible minority 51 338
2014 Non-visible minority 45 794

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 402
2017 Non-visible minority 6 746
2014 Visible minority 9 312
2014 Non-visible minority 6 729

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 402
2017 Non-visible minority 12 746
2014 Visible minority 12 312
2014 Non-visible minority 11 729

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 4 402
2017 Non-visible minority 5 746
2014 Visible minority 7 312
2014 Non-visible minority 3 729

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 3 402
2017 Non-visible minority 3 746
2014 Visible minority 5 312
2014 Non-visible minority 2 729

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 4 402
2017 Non-visible minority 4 746
2014 Visible minority 4 312
2014 Non-visible minority 3 729

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 402
2017 Non-visible minority 5 746
2014 Visible minority 6 312
2014 Non-visible minority 6 729

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 402
2017 Non-visible minority 10 746
2014 Visible minority 8 312
2014 Non-visible minority 5 729

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 402
2017 Non-visible minority 10 746
2014 Visible minority 16 312
2014 Non-visible minority 10 729

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 402
2017 Non-visible minority 11 746
2014 Visible minority 14 312
2014 Non-visible minority 10 729

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 23 402
2017 Non-visible minority 22 746
2014 Visible minority 23 312
2014 Non-visible minority 23 729

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 402
2017 Non-visible minority 10 746
2014 Visible minority 8 312
2014 Non-visible minority 9 729

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 402
2017 Non-visible minority 42 746
2014 Visible minority 43 312
2014 Non-visible minority 43 729

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 3 402
2017 Non-visible minority 2 746
2014 Visible minority 2 312
2014 Non-visible minority 2 729

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 58 402
2017 Non-visible minority 57 746
2014 Visible minority 65 312
2014 Non-visible minority 64 729

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 2 402
2017 Non-visible minority 1 746

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 402
2017 Non-visible minority 15 746
2014 Visible minority 13 312
2014 Non-visible minority 16 729

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 91 9 424
2017 Non-visible minority 90 10 793

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 16 19 4 5 28 9 56 14 3169
2017 Non-visible minority 17 17 19 3 3 34 9 58 9 12524
2014 Visible minority 14 17 21 4 5 31 8 50 15 2677
2014 Non-visible minority 14 16 20 3 2 37 9 54 10 12447

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 27 16 4 5 14 2 70 11 3165
2017 Non-visible minority 33 31 15 3 2 13 2 76 6 12513
2014 Visible minority 24 27 19 4 5 19 2 64 11 2675
2014 Non-visible minority 26 30 18 3 2 19 2 71 7 12445
2011 Visible minority 30 33 16 5 4 12 0 72 10 2468
2011 Non-visible minority 33 37 14 4 2 10 0 78 7 14254
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 22 18 16 20 1 3 44 37 3157
2017 Non-visible minority 18 22 19 16 23 0 2 40 40 12516

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 26 24 15 11 0 2 48 27 3160
2017 Non-visible minority 18 25 27 16 12 0 1 43 29 12514

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 25 19 12 9 1 7 57 23 3150
2017 Non-visible minority 24 26 23 13 10 1 4 52 24 12494

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 24 20 13 12 2 5 51 27 3157
2017 Non-visible minority 21 23 22 16 13 1 2 47 30 12520

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 20 10 4 3 1 14 79 8 3155
2017 Non-visible minority 48 21 11 4 3 1 12 79 8 12503

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 26 21 12 10 0 1 56 23 3150
2017 Non-visible minority 28 30 22 11 8 0 1 59 19 12496

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 29 20 12 7 1 4 59 19 3152
2017 Non-visible minority 27 31 22 11 6 1 2 60 17 12490

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 28 21 11 8 1 4 58 20 3146
2017 Non-visible minority 23 31 23 13 7 1 2 55 21 12486

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 28 19 11 7 1 4 61 19 3152
2017 Non-visible minority 30 31 20 10 6 1 2 63 17 12485

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 28 21 12 9 1 3 56 22 3146
2017 Non-visible minority 23 30 23 13 8 1 1 55 22 12467

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 24 14 7 5 0 4 73 12 3150
2017 Non-visible minority 48 24 14 6 5 0 2 74 11 12514

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 15 7 5 6 2 6 80 12 3153
2017 Non-visible minority 72 12 5 3 3 1 4 88 6 12519

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 23 8 5 4 1 5 83 9 3149
2017 Non-visible minority 57 26 9 3 2 0 3 85 6 12513

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 17 9 6 6 1 5 78 13 3154
2017 Non-visible minority 63 18 8 4 3 0 3 83 8 12506

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 9 5 2 2 1 29 88 5 3146
2017 Non-visible minority 53 10 4 2 1 0 30 90 4 12504

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 16 9 4 3 1 11 82 8 3136
2017 Non-visible minority 62 18 8 3 2 0 8 87 5 12448

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 18 10 8 12 1 6 68 21 3159
2017 Non-visible minority 58 17 9 6 5 1 5 79 12 12520

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 29 13 5 3 1 5 77 9 3150
2017 Non-visible minority 45 31 14 5 2 0 3 78 8 12501

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 29 36 12 7 0 1 44 19 3174
2017 Non-visible minority 11 30 38 14 6 0 0 41 21 12522

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 19 39 20 9 1 1 30 30 3158
2017 Non-visible minority 10 22 39 20 9 0 0 29 32 12498

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 38 15 9 6 4 0 68 15 3170
2017 Non-visible minority 28 42 14 8 5 3 0 72 13 12520

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 37 19 13 10 3 0 57 24 3172
2017 Non-visible minority 18 40 17 15 9 1 0 59 24 12516
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 24 76 3167
2017 Non-visible minority 22 78 12517
2014 Visible minority 21 79 2667
2014 Non-visible minority 19 81 12428

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 77 23 752
2017 Non-visible minority 81 19 2708
2014 Visible minority 76 24 573
2014 Non-visible minority 77 23 2384

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 38 8 9 4 1 0 79 13 576
2017 Non-visible minority 46 35 6 9 4 1 0 82 13 2204
2014 Visible minority 39 37 8 9 6 0 0 77 15 439
2014 Non-visible minority 46 34 6 10 4 0 0 80 14 1837
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 22 18 11 15 3 2 29 71 3173
2017 Non-visible minority 29 22 19 12 14 2 1 30 70 12530

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 2115
2017 Non-visible minority 20 8506

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 32 2115
2017 Non-visible minority 31 8506

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 2115
2017 Non-visible minority 24 8506

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 2115
2017 Non-visible minority 45 8506

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 2115
2017 Non-visible minority 7 8506

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 2115
2017 Non-visible minority 41 8506

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 6 53 17 8 4 12 2073
2017 Non-visible minority 5 48 20 10 4 13 8347

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 22 17 16 24 2 8 37 44 2128
2017 Non-visible minority 10 21 14 17 27 2 9 34 50 8543

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 4 10 13 17 49 2 6 15 71 2127
2017 Non-visible minority 3 8 10 17 53 2 8 12 77 8545
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